Kimkim Trip Reviews

4.8
Based on 16,934 ratings
Read 16,934 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Best Luxury Italy Tour
Italy | Sep 16 - Sep 24, 2023

April
April K.
Vienna, VA | Reviewed on Sep 26, 2023
If you’re shopping and comparing agencies, look no further - KimKim/Fabio will customize an itinerary and accommodate your every need to make your trip memorable. Hotels and private tour options Fabio offered were superior compared to other competitively priced proposals I’ve reviewed. Fabio is superb and you’re in good hands if you’re working with him. I have traveled both on my own and through agencies enough (over four continents and 30+ countries) to opine KimKim provides one of... Read more

If you’re shopping and comparing agencies, look no further - KimKim/Fabio will customize an itinerary and accommodate your every need to make your trip memorable. Hotels and private tour options Fabio offered were superior compared to other competitively priced proposals I’ve reviewed.

Fabio is superb and you’re in good hands if you’re working with him. I have traveled both on my own and through agencies enough (over four continents and 30+ countries) to opine KimKim provides one of the best services and experiences. I would go through KimKim again for my future trips.

I can be meticulous and demanding at times when planning for trips, but Fabio took his time to answer every questions I had, and deliver any requests I made leading up to and throughout my trip to Italy. Fabio responds promptly, works efficiently, and will go out of his way to ensure you are able to relax and enjoy your trip. He is extremely knowledgeable (from Michelin restaurants to best local restaurants, and best choices for your site tours) so he will be able to provide you with insightful recommendations. Fabio is extremely professional and I would highly recommend him. Do yourself a favor and plan your Italy trip with Fabio - you will be glad that you did! :)

Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Sep 27, 2023

Ciao April, thank you so much for taking the time to write this wonderful review. Your kind words are immensely valuable to us, as we constantly strive to provide the best possible service to our travelers. I am so glad that overall the trip went great, and it was a real pleasure assisting you before and during your trip to beautiful Italy. I look forward to working with you again on your next Italian adventure! I wish you all the best! 🙂
A presto,
Fabio

Terry , our trip planner, was wonderful. The ...
Iceland | Aug 21 - Aug 29, 2023

Janice
Janice G.
Kettering, OH | Reviewed on Sep 26, 2023
Terry , our trip planner, was wonderful. The places she picked for us to see were beautiful. We could pick 3 or 4 destinations from her suggested sights to see each day. This way are trip was customizable to our driving time and our personal interests . I would have stayed longer. People and the scenery were both amazing!! Read more

Terry , our trip planner, was wonderful. The places she picked for us to see were beautiful. We could pick 3 or 4 destinations from her suggested sights to see each day. This way are trip was customizable to our driving time and our personal interests . I would have stayed longer. People and the scenery were both amazing!!

Activity Reviews
Blue Lagoon
Iceland

Unique experience and so relaxing after traveling on a plane for hours.

Quality of Experience
Transport
We upgraded to a larger vehicle so that my husband, who has long legs and knee issues, could get in and out of the vehicle comfortably
Lava Tunnel Tour
Lava Tunnel Tour
Iceland

Nice, guide was knowledgeable and entertaining.

Quality of Experience
Guides, Drivers and Staff
Horses and Hot Springs
Horses and Hot Springs
Iceland

Scenery and ride were wonderful. Guides personable and willing to help with riding instructions. Good for beginners at horse riding.

Quality of Experience
Guides, Drivers and Staff
They very easy to speak to and willing to help at all times.
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Reykjavík

Staff were welcoming and trip was nice. Did not see whales but still had a beautiful day on the ocean.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Sep 26, 2023

Hi Janice,
Thank you for the lovely review! I'm so glad that you had such a good time on your trip.
It was a pleasure to put this together for you.
Warmest regards,
Terry

Honestly speaking every member of team was de...
Morocco | Sep 16 - Sep 25, 2023

Z
Zafar I.
Pakistan | Reviewed on Sep 26, 2023
Honestly speaking every member of team was dedicated to deliver in most professional way and delivered with smiling face.let it be both driver&co driver.Excellent demonstration of professionalism from individual care to guiding the whole group tirelessly. Nooruddin more than excellent in commanding and delivering his talks with content ,fluency and enjoying respect from every one.Ayub another very talented, energetic and untiring sole.mohammad likewise enjoyed respect among all due to his... Read more

Honestly speaking every member of team was dedicated to deliver in most professional way and delivered with smiling face.let it be both driver&co driver.Excellent demonstration of professionalism from individual care to guiding the whole group tirelessly. Nooruddin more than excellent in commanding and delivering his talks with content ,fluency and enjoying respect from every one.Ayub another very talented, energetic and untiring sole.mohammad likewise enjoyed respect among all due to his commitment to the job. Few more were there and put in their to see their team earns best recommendations. Very good team indeed.

Hotel Reviews
Hilton Garden Inn Tanger City Centre
Tangier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Fès Medina
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca
Authenticity & Character
Location
Staff
Desert Luxury Camp Erg Chebbi
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Du Ciel Marrakech
Marrakech
Authenticity & Character
Authenticity & Character
Location
Location
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 28, 2023
Hi Zafar, Thank you so much for taking the time to share your feedback about our team. We greatly appreciate your kind words and are thrilled to hear about your positive experience with us. We are committed to delivering the highest level of professionalism, and it's truly heartwarming to know that our team members, including Nooruddin, Ayub, Mohammad, and others, left such a positive impression on you. We take pride in their dedication and hard work, and your recognition of their efforts... Read more

Hi Zafar,

Thank you so much for taking the time to share your feedback about our team. We greatly appreciate your kind words and are thrilled to hear about your positive experience with us.

We are committed to delivering the highest level of professionalism, and it's truly heartwarming to know that our team members, including Nooruddin, Ayub, Mohammad, and others, left such a positive impression on you. We take pride in their dedication and hard work, and your recognition of their efforts means a lot to us.

Your mention of Nooruddin's excellent command and delivery of talks, Ayub's energy and untiring spirit, and Mohammad's commitment to the job is truly inspiring for our entire team. We believe in individual care and collective effort, and it's clear that our team's hard work and dedication have made a difference in your experience.

We value your recommendation and trust, and we look forward to serving you again in the future.

Best regards,
Abdel

Great Natural Place in the World to Visit
Panama | Sep 12 - Sep 17, 2023

W
William A.
Canada | Reviewed on Sep 26, 2023

We had a great time and the service was impeccable. The hotel and boat we stayed at were beautiful and we would definitely do this trip again.

Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Panama | Replied on Aug 05, 2024

Hi dear William, nice to greet you!

Thank you very much for your kind words,
It was a pleasure to structure this trip for you, and hope we have the opportunity to assist you again in the near future! :)

Warm regards,

We had a wonderful time in Italy, thank you very much!
Italy | Sep 14 - Sep 25, 2023

James
James P.
Carlisle, MA | Reviewed on Sep 26, 2023
Everything was exceptional! The tours and the tour guides were all incredible. The two tours we had with the same company, called Tuscany 4 Explore were awesome. We had the owner of the company, Luciana for a private day trip and she was lovely. Also, the tour guides at the Uffizi Gallery in Florence and Pompeii were also incredible. A couple of the hotels were hard to find, but all the hotels were incredible. Also, the trains and private drivers did an amazing job with being on time. ... Read more

Everything was exceptional! The tours and the tour guides were all incredible. The two tours we had with the same company, called Tuscany 4 Explore were awesome. We had the owner of the company, Luciana for a private day trip and she was lovely. Also, the tour guides at the Uffizi Gallery in Florence and Pompeii were also incredible. A couple of the hotels were hard to find, but all the hotels were incredible. Also, the trains and private drivers did an amazing job with being on time. We were never late or rushing for anything. I would definitely use private drivers for all my trips now. I would highly recommend using the Kimkim service and Liberty Travel in Italy. Thank you very much!

Hotel Reviews
Boutique B&B Torre de' Conti
Florence

Amazing hotel and friendly owners. Breakfast was great as well!!

Authenticity & Character
Location
The one issue here is that the hotel was really hard to find. The airline lost our luggage and when they tried to deliver it they could not find the hotel. There needs to be a sign on the road or something so that it is more recognizable.
Staff
Cleanliness & Comfort
Hotel L'Orologio Roma
Roma

We loved this hotel. Room was very nice and the roof deck bar is awesome. Very clean and friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Silvana Relais
Sorrento

This hotel is absolutely beautiful. With the private gate going in, we were stunned. Also the high ceilings in the room and everything just looked very beautiful! Also a great location near the center square. Staff was very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Montemare
Positano

This was by far the highlight of our entire trip in Italy. Hotel is in a beautiful spot with gorgeous views. We were absolutely stunned to find out that our room was upgraded to have a private balcony with Jacuzzi tub overlooking the ocean. It was beautiful. Also, the two-hour free wine happy hour was incredible, and the breakfast buffet was the best one we had in Italy. The only issue with this hotel is that it can get very busy during check-in, and it took a long time before we got to our room, and we had to carry out own bags because there wasn't enough staff available to help us. But otherwise, this was a great experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Santa Chiara Boutique Hotel Naples
Naples

This was a beautiful hotel. We loved the architecture. It was very difficult to find though because the street is closed down, so we had to walk with our luggage down a very small street to find it. There needs to be a bigger sign or something because it took us about 30 minutes to find it. But the room was really nice and the hotel inside is beautiful. Also the staff was really nice. It is in a great spot in Naples. Right in the middle of all the action.

Authenticity & Character
Location
Extremely hard to find, especially if the street is closed.
Staff
Cleanliness & Comfort
Activity Reviews
Sorrento Farm and Food Experience including Olive Oil, Limoncello, Wine tasting
Sorrento Farm and Food Experience including Olive Oil, Limoncello, Wine tasting
Sorrento

This tour was one of the highlights of our trip. The owners of the farm were so funny and nice, and explained everything so well. The tour was awesome to learn about all the agriculture in Italy. The food and wine were amazing as well. The actual owner of the farm made all the food farm to table. It was so great. Also, the owners picked us up at the last minute near our hotel because we had to switch dates due to the weather, which was very nice of them. Highly recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uffizi Galleries private Tour
Uffizi Galleries private Tour
Florence

Our tour guide was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Tuscan Castles Tour with Food & Wine - small group
Tuscan Castles Tour with Food & Wine - small group
Italy

This was an amazing tour. We loved Luciana, we actually had her for two of our tours this week. The Castle was amazing and we got a tour and wine tasting from the actual owner of the castle which was awesome. Highly recommend this tour. Also lunch and wine was very good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cinque Terre Day Trip
Cinque Terre Day Trip
Italy

This day trip was incredible. Luciana who is the owner of the company took us on this tour. Everything was great. We got to see 4 places instead of three and made it to Pisa. I think it was a little rushed, but we didn't mind. We could have just done 3 spots and spent a little more time in each of them instead of going to a 4th spot. I also liked how we took the boat at first and then switched to the trains, because the boat ride was very rocky and sometimes, we get seasick. The lunch was one of the best meals we had in Italy. Luciana is an extremely great tour guide and provides a great experience. We loved this day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Group Tour
Vatican & Sistine Chapel Group Tour
Rome

It was great and tour guide was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Pompeii Walking Tour
Explore Pompeii Walking Tour
Italy

Great tour guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Bye Bye, Italy!
Bye Bye, Italy!
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Sep 27, 2023

Dear James,
I am so grateful for your kind words and glowing review!
It was a real plesure for me to work with you at your trip in my country: you were always very cooperative and kind!
I'm glad to know that you enjoyed your time together with our selected guides and that you would definitely use private drivers for all your trips now 😊!
CIAO FROM ITALY 🇮🇹
Giulia

An Amazing Italian Experience
Italy | Sep 16 - Sep 23, 2023

Amar
Amar P.
Downers Grove, IL | Reviewed on Sep 26, 2023
The trip was amazing! It was seamless from start to finish. Andrea was so communicative and planned the exact trip we wanted. Thank you so much! We made some great memories that we will cherish forever. Read more

The trip was amazing! It was seamless from start to finish. Andrea was so communicative and planned the exact trip we wanted. Thank you so much! We made some great memories that we will cherish forever.

Hotel Reviews
Palazzo Veneziano Venice
Venice

An awesome hotel right on the water! The rooms are great/modern, breakfast is outstanding and the staff is so friendly. The hotel is walking distance from all of the great activities!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pendini
Florence

A great hotel in the heart of Florence! So close to the main plaza and all of the activities. The hotel has so much character - but with a modern twist!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 26, 2023

Dear Amar and Alyssa,
thank you very much for your kind words. It was a pleasure working with you and it is very important to us knowing that your trip was amazing.
Always happy to assist you for any future travel assistance you will need.

Tour Anadalusia Spain and Beautiful Blancos Pueblos
Spain | Sep 7 - Sep 19, 2023

G
Geri J.
Jacksonville, FL | Reviewed on Sep 26, 2023
Trip Planning
Marina was excellent in working with us on our trip. We made so many changes and she was very patient throughout the process. She was very knowledgeable regarding places to visit in Spain. For example, she recommended seeing the Blancos pueblos, which we knew nothing about. We loved them! She was very accessible when we were on the trip. She responded immediatley when we messaged her through the app. I would work with her again.
The only thing I would improve is the...
Read more

Trip Planning
Marina was excellent in working with us on our trip. We made so many changes and she was very patient throughout the process. She was very knowledgeable regarding places to visit in Spain. For example, she recommended seeing the Blancos pueblos, which we knew nothing about. We loved them! She was very accessible when we were on the trip. She responded immediatley when we messaged her through the app. I would work with her again.
The only thing I would improve is the initial overall trip planning. I wish she had asked us more about hotel choices and location prefernces. The hotels were nice, but in very crowded touristy areas. We prefer to stay in less touristy areas even though it may be further away from attractions/historic sites.
Tours. Exceptional tour guides in Granada- Alhambra and Cordoba- Mezquita. Other guides were good. Tapas tour and Paella class excellent too.
Only disappointing guide was Montserrat. We had to take the cable car at our own expense because the guide was late picking us up. He was very disorganized and not informative compared to other guides we noticed at Montserrat. I think everyone in our group was disappointed with him. Nice man though.

Activity Reviews
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

Our guide was great. We went to less touristy places for tapas and the food was great!

Quality of Experience
Food
Guides, Drivers and Staff
Half-Day Excursion to Montserrat
Half-Day Excursion to Montserrat
Barcelona

Our guide was late picking us up so we had to take the cable car at our expense to get to Montserrat. We were late for our tour but he got us in. Other guides were giving history, showing photos on their iPads while we were waiting in line, but he did none of that. It was akward. Then he told us our tickets included a movie and exhibit on Montserrat, but when we went he reallized we had to pay extra. It was very disappointing. He was a nice man but shouldn't be a tour guide! I'm giving 2 stars because Montserrat is a beautiful spiritual place.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Our guide was fanatastic. He was so knowledgeable regarding the history of Alhambra. He kept us on a schedule which was good because it was very crowded. A woman in our group had toured the Alhambra 8 times (she lives in Spain and has many visitors). She said it was the best tour guide she ever had. That speaks volumes!

Quality of Experience
Guides, Drivers and Staff
Guided Walking Visit of Ronda
Guided Walking Visit of Ronda
Ronda

We had a private guide. He was excellent. It felt more like we were walking with a friend verus a guide. He took so much time with us and went over our alloted time.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked.
Train Seville to Córdoba,  Guided Visit of Córdoba, Train Córdoba to Seville
Train Seville to Córdoba, Guided Visit of Córdoba, Train Córdoba to Seville
Seville

We had a private tour guide. She was very knowledgeable regarding the history of the sites we visited. She was excellent. Her englilsh was very good too. She recommended a local spot for lunch and we loved it!

Quality of Experience
Guides, Drivers and Staff
Transport
We took the train which was really easy
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Sep 28, 2023
Hi Geri, thank you so so much for taking the time to write your trip review and your kind words! It has been a true pleasure helping you plan your trip to Spain. I am glad to hear that you enjoyed your guide tours, I will make sure to pass your words on to our guides! Thank you for letting me know about your guided tour in Montserrat I will check with your guide as it is totally unacceptable that the guide was late and this affected your tour. I hope you can visit us in the future to discover... Read more

Hi Geri, thank you so so much for taking the time to write your trip review and your kind words! It has been a true pleasure helping you plan your trip to Spain. I am glad to hear that you enjoyed your guide tours, I will make sure to pass your words on to our guides! Thank you for letting me know about your guided tour in Montserrat I will check with your guide as it is totally unacceptable that the guide was late and this affected your tour. I hope you can visit us in the future to discover new destinations, such as the North of Spain, or Portugal. My kindest regards, Marina from the Espiritu Travel family :)

Our organisers from Original Travel
Morocco | Sep 16 - Sep 25, 2023

H
Hasan A.
United Kingdom | Reviewed on Sep 26, 2023

Our organisers from Original Travel especially Saed and Nooruddin were excellent. They were helpful and went an extra mile.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 26, 2023
Hi Hasan, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that Said and the entire team were able to provide you with excellent service. At Original Travels, we strive to deliver the highest level of customer satisfaction, and it's always gratifying to know that our efforts have made a positive impact. Your feedback is greatly appreciated, and it motivates us to continue providing top-notch service to all our valued customers. We look... Read more

Hi Hasan,

Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that Said and the entire team were able to provide you with excellent service.

At Original Travels, we strive to deliver the highest level of customer satisfaction, and it's always gratifying to know that our efforts have made a positive impact. Your feedback is greatly appreciated, and it motivates us to continue providing top-notch service to all our valued customers.

We look forward to serving you again in the future and ensuring that your experience with us remains exceptional.

Best regards,
Abdel

Stress to happy!
Norway | Sep 17 - Sep 24, 2023

Steve
Steve S.
Sun Prairie, WI | Reviewed on Sep 26, 2023
I went from being stressed about planning my first trip to Norway with my wife, to finding KimKim who made it very easy and enjoyable. Everything was well planned and easy to follow, and they made very nice choices for us. I would strongly recommend using KimKim to anyone! Read more

I went from being stressed about planning my first trip to Norway with my wife, to finding KimKim who made it very easy and enjoyable. Everything was well planned and easy to follow, and they made very nice choices for us. I would strongly recommend using KimKim to anyone!

Hotel Reviews
Fretheim Hotel
Flåm

Very nice hotel and convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Jølster
Jølster

Room was stale and the dinner was not good at all. Breakfast was fine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Union
Geiranger

Really enjoyed staying here. The view from the hotel is amazing, and the room, food and staff were really great.

Authenticity & Character
Location
Staff
Everyone was very friendly and helpful
Cleanliness & Comfort
Quality Hotel Ålesund
Ålesund

Location was fine and the breakfast was very good. The room was average, and you could hear the music from the lobby until about 11PM.

Authenticity & Character
Room was noisy from music downstairs
Location
Staff
Not very friendly. Hotel was mostly empty, and they could have put us in a room that was higher up, away from the noise. Also, no view at all from the room other than the rooms directly across from us.
Cleanliness & Comfort
Brekkestranda Fjordhotel
Brekke

We really loved this place, but we also like to stay in cabins which this reminded us of. The bed was very comfortable, and the staff were great. We could not stay for breakfast so they made us something to go. The food a night was one of the best meals we had on the trip. Great place to stay!

Authenticity & Character
Grass roof, cabin like rooms. It's what you want in Norway.
Location
Not sure this is the perfect spot for everyone, but if you want a nice, quiet place to stay, it's perfect. We loved it!
Staff
Very friendly and nice to work with.
Cleanliness & Comfort
Best bed during our week in Norway (and none were bad).
Activity Reviews
Fjord Safari by RIB (Summer/Fall)
Fjord Safari by RIB (Summer/Fall)
Flåm

Loved this trip and the beautiful views. The ride was a lot of fun. Do not be intimidated by what they ask you to wear - you will be dry and warm!

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak tour to the "Seven sisters" in Geiranger
Kayak tour to the "Seven sisters" in Geiranger
Geiranger

It rained the entire time, and we still really enjoyed this trip. Ott was our guide and did a very nice job explaining things and making it enjoyable. It's a great way to see a fjord!

Quality of Experience
Guides, Drivers and Staff
Ott was a very good guide!
Transport
Local specialist: Ethel Laul
Ethel
Ethel Laul
Local specialist in Norway | Replied on Oct 05, 2023

I'm so glad we could make your travel planning stress-free. Thank you for trusting us. It's a joy to see that you enjoyed your trip.

Said and all other team members provided exc...
Morocco | Sep 16 - Sep 25, 2023

S
sadiq H.
Canada | Reviewed on Sep 26, 2023
Said and all other team members provided excellent service Read more

Said and all other team members provided excellent service

Hotel Reviews
Royal Mirage Fes Hotel
Fès
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Tanger City Centre
Tangier
Location
Staff
Cleanliness & Comfort
Radisson Blu Hotel, Marrakech Carré Eden
Marrakech
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 26, 2023

Hi Sadiq Hasan,

Thank you so much for your kind words! We're thrilled to hear that Said and the rest of our team provided you with excellent service. We strive to deliver top-notch service to all our guests, and it's wonderful to know that we met your expectations. We appreciate your review and look forward to serving you again in the future.

Best Regards,
Abdel

Perfect Iceland itinerary for the southeast
Iceland | Sep 11 - Sep 18, 2023

Joan
Joan G.
Orlando, FL | Reviewed on Sep 26, 2023
Thank you so much for a great trip. Overall everything went very smoothly and everything planned was great. The hotels were fabulous for us and great combination of cuteness, little lux and just good solid sleeping place mixed together. Car rental/pick ups were timely and easy. Eva explained a lot thoroughly and was on point. Tour guides, Greta, Stermeyer(sp? With glaciar boat and glacier hike guys all nice, knowledgeable and organized.
We found the only minor changes is us double checking...
Read more

Thank you so much for a great trip. Overall everything went very smoothly and everything planned was great. The hotels were fabulous for us and great combination of cuteness, little lux and just good solid sleeping place mixed together. Car rental/pick ups were timely and easy. Eva explained a lot thoroughly and was on point. Tour guides, Greta, Stermeyer(sp? With glaciar boat and glacier hike guys all nice, knowledgeable and organized.
We found the only minor changes is us double checking addresses. Example although we had National park, we had no idea where entrance was as a few parking lots. A set point to visitor center or tell park at R2 lot etc helpful. Also our guide for Thor was great, but he said he was not taking us to waterfall although we had asked how we were doing the tour and waterfalls. It was no problem to do all after guide Greta explained route on our own was on the way. I would also say Vic is not a place to stay but to visit on day trip. Eva’s choices to best view Northern lights spot on. As I said, great trip, easy communication, Eva fabulous, appreciate all the work and constant communication to our questions. Thank you

Local specialist: Eva Sigurðardóttir

Norway is amazing!! Mathias did a great job w...
Norway | Sep 10 - Sep 19, 2023

Patricia
Patricia N.
Mission Viejo, CA | Reviewed on Sep 26, 2023
Norway is amazing!! Mathias did a great job with every place we visited. We started in Oslo, saw the Opera house and the Munch museum. Took an electric boat on Fjords and Susie made waffles with the brunost cheese, delicious! We also went rock climbing and zip lining in Andalsnes across waterfalls and beautiful trees. Enjoyed dinner at EGGEN restaurant at the top of a mountain by way of a gondola and watched a perfect sunset. Wow! We then traveled to Geiranger,a quaint little fishing... Read more

Norway is amazing!! Mathias did a great job with every place we visited. We started in Oslo, saw the Opera house and the Munch museum. Took an electric boat on Fjords and Susie made waffles with the brunost cheese, delicious! We also went rock climbing and zip lining in Andalsnes across waterfalls and beautiful trees. Enjoyed dinner at EGGEN restaurant at the top of a mountain by way of a gondola and watched a perfect sunset. Wow! We then traveled to Geiranger,a quaint little fishing village with the most beautiful Fjords. Peter was our three hour tour bus guide. He knows a thing or two since he has been doing this for 30 years. We stopped at waterfalls and zipped through the valleys in the mountains. Time really does fly when you are having fun, didn't feel like three hours. He told us about trolls and other legends. Our final destination was Alesund a fairy tale looking island. The architecture was incredible with their cobblestone streets and lighthouses. Antenot was the perfect guide as we hiked eight miles, up a picturesque hillside along with sheep grazing below. Great food and great times with great friends. We had the time of our lives. Thanks Mathias and KIMKIM.

Activity Reviews
Silent Oslo Fjord Cruise
Silent Oslo Fjord Cruise
Oslo

Great way to see the saunas on the Fjords and get a closer look at the summer houses. Susie was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Exploration of Ålesund's Surrounding Islands
Exploration of Ålesund's Surrounding Islands
Ålesund

Antenot was amazing!! Great guide! He was patient and friendly and a real expert at climbing and hiking.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Zip Line & Via Ferrata Hiking Experience
Zip Line & Via Ferrata Hiking Experience
Geiranger

Never done anything like this, pleasantly surprised how much fun it was.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 26, 2023
Dear Patricia, Thank you very much for your wonderful feedback. :)
It has been a great pleasure to cooperate with you and Stacia on the realization of this itinerary.
You absolutely made my day saying that you had the time of your lives while in Norway.
It is my great pleasure and satisfaction to know you enjoyed every single moment, even trying new experiences and having fun for that.
You all have been great travelers and nice with me in every single moment of your journey.
I wish I can...
Read more

Dear Patricia,

Thank you very much for your wonderful feedback. :)
It has been a great pleasure to cooperate with you and Stacia on the realization of this itinerary.
You absolutely made my day saying that you had the time of your lives while in Norway.
It is my great pleasure and satisfaction to know you enjoyed every single moment, even trying new experiences and having fun for that.
You all have been great travelers and nice with me in every single moment of your journey.
I wish I can keep in touch with all of you, and plan together another adventure in this beautiful country.
All the best to you and your family.
Mathia

First thank you to Ana from Cordoba who made ...
Argentina | Sep 13 - Sep 25, 2023

Imelda
Imelda C.
the Philippines | Reviewed on Sep 26, 2023
First thank you to Ana from Cordoba who made this trip for us. 👏👏👏 So many people to thank and names I might have missed. But I will start with my accommodations. Whether it’s a 5 star hotel or air bnb, I was given that served it purpose well for me. Aside from great hotels like Llao Llao in Bariloche, Alto Andino in Ushuaia and Senderos Hosteria in El Chalten are nice. Valeria our tour guide for Iguazu falls was superb including our drivers. Nahuel made our Food tour in Buenos... Read more

First thank you to Ana from Cordoba who made this trip for us. 👏👏👏

So many people to thank and names I might have missed. But I will start with my accommodations. Whether it’s a 5 star hotel or air bnb, I was given that served it purpose well for me. Aside from great hotels like Llao Llao in Bariloche, Alto Andino in Ushuaia and Senderos Hosteria in El Chalten are nice.

Valeria our tour guide for Iguazu falls was superb including our drivers. Nahuel made our Food tour in Buenos Aires extra educational and lots of new information.

Tour guide and driver for Buenos Aires city tour I will recommend to friends.

L Hotel Palermo, especially Julia and colleagues are extra accommodating with our needs. Like looking for a saloon and others.

Thank you so much ! Although I am still in my next 10 days in Brazil, I really am so happy and all my pictures sent to you will say it.

Hotel Reviews
Llao Llao Hotel
Bariloche, Río Negro

It was maybe the best for me especially at that moment that the time I was in Bariloche, it was raining, cold and 2 cancelled activities. I enjoyed my hotel and tried more to discover it and use its amenities.

Hosteria Senderos
El Chalten

This I remember. Because, I decided not to do trekking as it was too cold for me. So I enjoyed although small from my usual rooms, got a view of Mt Fitz Roy from my room. Learned more of the small town.

Alto Andino Hotel
Ushuaia

The hotel is quite modern. It was one of the most spacious hotel I had next to Llao Llao. The view especially from the breakfast area is picturesque.

L'Hôtel Palermo
Buenos Aires

One of the most accommodating staff.

Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Oct 23, 2023
Dear Imelda, Thank you for your wonderful review, and I'm so pleased to hear that you've had an amazing experience during your trip. I'm glad I could help in planning it for you and Tony, and it's heartwarming to read your kind words. Your positive feedback is greatly appreciated and will be shared with all those involved in making your journey memorable. As you continue your adventures in Brazil, I hope you have an equally fantastic time. Feel free to share any pictures or updates with... Read more

Dear Imelda,

Thank you for your wonderful review, and I'm so pleased to hear that you've had an amazing experience during your trip. I'm glad I could help in planning it for you and Tony, and it's heartwarming to read your kind words.

Your positive feedback is greatly appreciated and will be shared with all those involved in making your journey memorable.

As you continue your adventures in Brazil, I hope you have an equally fantastic time. Feel free to share any pictures or updates with us; we'd love to see them. If you ever decide to explore more destinations in the future, remember that I'm here to assist you. Safe travels, and thank you once again for choosing us to be a part of your journey.

Warm regards,
Ana ✈️
Trips South America

Netherlands and Belgium tour
Belgium | Sep 8 - Sep 17, 2023

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Darrell Z.
Sunnyvale, CA | Reviewed on Sep 25, 2023

Our Kim Kim trip was excellent. It saved us a ton of time in planning and research. Our organizer Mieke was super helpful and we enjoyed all her recommendations. Having all the trains tickets and passes made traveling easy and saved alot of time. We spent 10 days travelling through the Netherlands and Belgium . Both were wonderful countries with much to see and do. The tours we took were all well organized and informative. Its always great to spend some time with local people and get there perspective on their cities and country.

Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on Sep 26, 2023

Dear Darrell and Cheryl,
Thank you for your kind words! It was a pleasure hosting you here and hopefully you have enjoyed the prolonged summer weather. You are right, there is enough to see and do here to keep you busy for a few weeks.
Wishing you all the best,
Mieke

Italy Trip - Visit Sorrento, Amalfi Coast, Positano, Capri, Florence, Tuscany, and Venice
Italy | Sep 13 - Sep 21, 2023

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Peter A.
Oviedo, FL | Reviewed on Sep 25, 2023
On a scale of 1-5 I would give KimKim a 20!!! They wildly exceeded my expectations. There was 7 of us in our group and everyone in the group could not have been more pleased with everything as well. They let us personalize our itinerary so we had free time when we wanted but every tour they scheduled for us was fantastic. It was an 8 day trip that had us staying 4 days in Sorrento, followed by 2 in Florence, and finishing up with 2 in Venice. The drivers, the tour guides, the people who... Read more

On a scale of 1-5 I would give KimKim a 20!!! They wildly exceeded my expectations. There was 7 of us in our group and everyone in the group could not have been more pleased with everything as well. They let us personalize our itinerary so we had free time when we wanted but every tour they scheduled for us was fantastic. It was an 8 day trip that had us staying 4 days in Sorrento, followed by 2 in Florence, and finishing up with 2 in Venice. The drivers, the tour guides, the people who greeted us were also fantastic. If there was a scheduling change we were notified immediately. The hotels we stayed at were all excellent as well. All of us kept commenting throughout the trip how well everything was going and what a great job KimKim did. At the outset of planning for this trip we gave them a targeted amount we were looking to spend and the package they delivered met our expectations and then some. I cannot recommend them highly enough. Will absolutely use them again in the future! If you make it to Capri it's a must to visit the Blue Grotto!!!

Hotel Reviews
Hotel Villa di Sorrento
Sorrento

The only negative was shower in room was super small. Other than that everything was excellent

Authenticity & Character
Location
Right by the city center. Excellent location. Only a 10 min walk to the water
Staff
Nikola was very hospitable
Cleanliness & Comfort
Hotel Orto de' Medici
Florence
Authenticity & Character
Location
Close to El Duomo and the Central Market
Staff
Cleanliness & Comfort
Hotel savoia & Jolanda
Venice

Location was perfect. Staff amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Sorrento

What a great trip. Would highly recommend. Our captain Marcos did a wonderful job. After visiting Amalfi and Positano the ability to then swim in Mediterranean sea was a highlight.

Quality of Experience
Guides, Drivers and Staff
Transport
Chianti Wine & Olive Oil Tour from Florence
Chianti Wine & Olive Oil Tour from Florence
Florence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Venice Private Evening Stroll with Gondola
Venice Private Evening Stroll with Gondola
Venice

Our tour guide Nico was excellent. He provided some many interesting facts about the city. It was obvious he loved what he was doing. I would recommend him highly!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephania Abatis

South coast group trip
Iceland | Sep 11 - Sep 18, 2023

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leslie f.
Wayne, PA | Reviewed on Sep 25, 2023
Eva was great!! Schedule she suggested was fantastic for our crowd; had some changes needed to make mid trip and she accommodated us. Was very responsive throughout. A bit more clarity in some areas may have helped as we were first time visitors to Iceland, just regarding things that may not be so obvious to tourists (like we didn’t know some places needed more directions/lacked road signs like they have in other countries- but great not to have the country landscape ruined with too... Read more

Eva was great!! Schedule she suggested was fantastic for our crowd; had some changes needed to make mid trip and she accommodated us. Was very responsive throughout.

A bit more clarity in some areas may have helped as we were first time visitors to Iceland, just regarding things that may not be so obvious to tourists (like we didn’t know some places needed more directions/lacked road signs like they have in other countries- but great not to have the country landscape ruined with too many signs and wires!).

System didn’t update changes….that of course would be up to the company (some of agenda contradicted itself as result; we caught it luckily and qualified before driving to the wrong place).

Appreciated all the communication, guidance and effort!

Local specialist: Eva Sigurðardóttir

My wife & I, who live in suburb of Washington...
Italy | Sep 5 - Sep 19, 2023

Ray
Ray M.
Manhattan, NY | Reviewed on Sep 25, 2023
My wife & I, who live in suburb of Washington DC, took a two weeks trip to the beautiful Italy this month.
It was a wonderful trip in all the places we visited and stayed, including Rome, Venice, Florence, and the Amazing Amalfi coast . Italy is a fascinating and beautiful country and we are happy that we had a chance to explore it.
Thanks to wonderful Elena with KimKim Group, who arranged every step of our great trip, we had a lovely time.
All of our personal Tour guides were great,...
Read more

My wife & I, who live in suburb of Washington DC, took a two weeks trip to the beautiful Italy this month.
It was a wonderful trip in all the places we visited and stayed, including Rome, Venice, Florence, and the Amazing Amalfi coast . Italy is a fascinating and beautiful country and we are happy that we had a chance to explore it.

Thanks to wonderful Elena with KimKim Group, who arranged every step of our great trip, we had a lovely time.
All of our personal Tour guides were great, well educated and explained the museums, the cities and the rich Italian - no-wait-in-line tickets of historical sites. Several trips in high speed trains that were included in our package were amazing.

The majority of the hotels we stayed in, except maybe one, were great, in the center of the cities, and accessible to all planed destinations, including a couple of wine tasting beautiful sites. A day trip with a boat to and around the Island of Capri was just wonderful.
It was all an amazing experience that we'll never forget. Hope we will do it again soon.
Thank you Elena! Mr. & Mrs. Marham

(PS, travelers should closely guard their pockets, money, pouches, passports, etc.- but enjoy your trip)

Local specialist: Elena Del Vecchio
Elena
Elena Del Vecchio
Local specialist in Torino | Replied on Apr 30, 2024

Thank you so much, I appreciate 😊

Chile; San Pedro de Atacama. Valparaiso & Santiago
Chile | Sep 17 - Sep 24, 2023

Angel
Angel V.
Brandon, FL | Reviewed on Sep 25, 2023
After 3 flightss to get to San Pedro de Atacama, it was great surprise to see the service and how helpful was the GM (Rosario Villagra) and her entire staff at Nataya Alto Atacama Hotel. All the excursions we picked were well planned and every guide was fenomenal, they considered my disabilities and supported me thruout the trip. The hotel beautiful location and facilities are above many. The hotel restaurant had a different menu for each meal daily and still provided enough selections for... Read more

After 3 flightss to get to San Pedro de Atacama, it was great surprise to see the service and how helpful was the GM (Rosario Villagra) and her entire staff at Nataya Alto Atacama Hotel. All the excursions we picked were well planned and every guide was fenomenal, they considered my disabilities and supported me thruout the trip. The hotel beautiful location and facilities are above many. The hotel restaurant had a different menu for each meal daily and still provided enough selections for all, each meal we had was expectacular in presentation, service and taste. At the end of the day, I spent it with Mauricio and Macarena at the bar, great suggestions on the drinks and enjoyable to talk too.

In Santiago, our guide was Maite, she was knowledgeable and great to talk to. Kept us informed, made modifications as needed. All our drives were great(Jorge, Orlando and David), except the one not mentioned. All our meals were memorable (Bocanariz, Carnal Prime Steakhouse, Donde Augusto). La excepcion fue El Giratorio, bella vista, pero la comida no vale, regrese mi comida dos veces.
Las excursions en Santiago( City Tour, Museo Pre-Colomniano, El Cerro San Cristobal, El viaje a Valparaiso y Viña del Mar) las recomiendo, las otras no.
Gracias por su ayuda durante mi viaje y los cambios que me permitieron hacer.

Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Oct 03, 2023
Dear Angel, Thank you so much for sharing your wonderful feedback with us!
We're happy to hear that you had a fantastic experience at Nataya Alto Atacama Hotel. It's great to know that the excursions were well-planned and that our guides were accommodating to your needs.
Your insights into your experiences in Santiago, including the recommended excursions and dining spots, are greatly appreciated. We're sorry to hear about your less-than-ideal experience at El Giratorio. Once again, thank... Read more

Dear Angel,

Thank you so much for sharing your wonderful feedback with us!
We're happy to hear that you had a fantastic experience at Nataya Alto Atacama Hotel. It's great to know that the excursions were well-planned and that our guides were accommodating to your needs.

Your insights into your experiences in Santiago, including the recommended excursions and dining spots, are greatly appreciated. We're sorry to hear about your less-than-ideal experience at El Giratorio.

Once again, thank you for choosing us, and we hope to welcome you back in the future for more memorable adventures!

Warm regards,
Emi

most memorable was Breton and the FJords
Norway | Sep 10 - Sep 19, 2023

J
Jim C.
Manhattan, NY | Reviewed on Sep 25, 2023
most memorable was Breton and the FJords Read more

most memorable was Breton and the FJords

Hotel Reviews
Hotell Bondeheimen
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dragsvik Fjordhotell
Balestrand
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Torget
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fleischer's Hotel
Voss
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Oslofjord Evening Cruise with Prawn Buffet
Oslofjord Evening Cruise with Prawn Buffet
Oslo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Summer Fjord RIB Safari & Undredal Cheese Tasting
Summer Fjord RIB Safari & Undredal Cheese Tasting
Flåm
Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Fjærland
Day trip to Fjærland
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Ulriken Cable Car
Ulriken Cable Car
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Gondola Ride in Voss
Gondola Ride in Voss
Voss
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ethel Laul
Ethel
Ethel Laul
Local specialist in Norway | Replied on Oct 05, 2023

Thank you for taking the time to give this review of your accommodations and activities. I hope you had a good time in Norway and are already thinking about coming back!

All the best,
Ethel

Paris/Normandy/London adventure
France | Sep 13 - Sep 23, 2023

Diane
Diane H.
Bensalem, PA | Reviewed on Sep 25, 2023

Our specialist, Amandine was tremendous in helping us put together this fabulous trip. Hotels were great and transportation transfers were comfortable and always on time. Our tour guides: Carol - Latin Quarter Gourmet Food tour, Oliver - Versailles, Igor - D Day beaches and Julie - Saint Michel were all very knowledgeable, passionate and a lot of fun.

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Oct 02, 2023

Bonjour Diane,
Thank you for your nice words for us and our guides :)
It really help us to improve our offers and thanks our partners.
I hope you will keep a lot of nice memories of this Europoean trip !
Kind regards,
Amandine

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.