Kimkim Trip Reviews

4.8
Based on 19,457 ratings
Read 19,457 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Northern Italy: Venice, Milan, Florence, Cinque Terra
Italy | May 1 - May 13, 2024

Anita
Anita T.
East Brainerd, TN | Reviewed on May 14, 2024
We had a wonderful trip with great trip planning supported by KimKim team. We visited Venice, Milan, Florence and Cinque Terra, we stayed in Levanto. We visited all the village by train. The local guides did an excellent job as well. Read more

We had a wonderful trip with great trip planning supported by KimKim team. We visited Venice, Milan, Florence and Cinque Terra, we stayed in Levanto. We visited all the village by train.

The local guides did an excellent job as well.

Hotel Reviews
Hotel Milano Castello
Milan

Modern design with great bathroom space, lovely garden for drinks, central location

Park Hotel Argento
Levanto

Great staff! Spa staff was excellent, picturesque setting. If you arrive by train, call the hotel for the shuttle service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Il Guelfo Bianco
Florence

Great location! Staff was excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa Verardo Residenza d'Epoca
Venice

Great location, staff was amazing!

Activity Reviews
Tuscan Traditional Cooking Class
Tuscan Traditional Cooking Class
Italy

This was a great hand's on experience followed by a delicious meal that the class prepared.

Boat tour excursion around the Lake
Boat tour excursion around the Lake
Italy

Excellent.

Walking food tour of Milano
Walking food tour of Milano
Milan

A great way to experience a more "local" experience. The guide provided informative historical information while we walked and the food experience was very good.

Guided Walking Tour of Venice
Guided Walking Tour of Venice
Venice

The guide was excellent. She was a native and provided great insights into the City's history as well as local culture. She went above and beyond to help us secure tickets to tour St Mark's Basilica.

Local specialist: Vincenzo Granato

I have travelled solo to many countries, and ...
Colombia | Apr 29 - May 7, 2024

Abdul
Abdul A.
Kuwait | Reviewed on May 14, 2024
I have travelled solo to many countries, and this was my first time travelling with the help of a travel company. I am glad I chose Kimkim to organize my trip because it was my best decision ever. They are very professional from start to finish. The tour guides from Bogota (Oscar), Medellin (Diego) and Cartagena (Alvaro) were very professional and friendly. I should also mention all of the drivers (Alessandro and Giovanni). I do not remember the drivers' names in Cartagena, but they were... Read more

I have travelled solo to many countries, and this was my first time travelling with the help of a travel company. I am glad I chose Kimkim to organize my trip because it was my best decision ever. They are very professional from start to finish. The tour guides from Bogota (Oscar), Medellin (Diego) and Cartagena (Alvaro) were very professional and friendly. I should also mention all of the drivers (Alessandro and Giovanni). I do not remember the drivers' names in Cartagena, but they were also professional. Their driving was very smooth, and I felt comfortable the whole time.

Hotel Reviews
OSH Hotel Getsemaní
Cartagena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Artisan D.C. Hotel, Autograph Collection
Bogotá
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Faranda Collection Medellin
Medellin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Depart Colombia
Depart Colombia
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Walking Tour of Cartagena Highlights (Old City)
Walking Tour of Cartagena Highlights (Old City)
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Coffee Farm Tour
Half-Day Coffee Farm Tour
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Mangrove Tour with Local Fisherman (Late afternoon)
Mangrove Tour with Local Fisherman (Late afternoon)
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
The Best of Medellín City Tour Highlights (with Comuna 13)
The Best of Medellín City Tour Highlights (with Comuna 13)
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Guatape and El Peñol
Guatape and El Peñol
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Colombia!
Welcome to Colombia!
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Felipe Rico
Felipe
Felipe Rico
Local specialist in Bogota | Replied on May 14, 2024

Hello Abdul,
Thank you very much for taking the time to leave a review. It means a lot to everyone involved in your trip and we will pass on your comments to all your guides and drivers, and everyone involved. It is great to hear that you had a good time with Oscar, Diego, Alvaro, Alessandro and Giovanni! :)

Thank you very much for visiting Colombia, and thank you for trusting us, and it has been a pleasure meeting you. Muchas Gracias!!

Best Wishes,
The kimkim team and the Aracanto Colombia team

Portugal: History, Wine, and Sun-Soaked Coasts, but be ready for the hills!
Portugal | Apr 24 - May 5, 2024

A
Andy P.
Milton, GA | Reviewed on May 14, 2024
Portugal: History, Wine, and Sun-Soaked Coasts
Portugal offered a fantastic mix of historical exploration, delicious food, and stunning scenery. Here's a breakdown of my trip:
Porto: A guided tour with Tania provided a solid introduction to Porto's rich history and architectural beauty. We explored the Ribeira district and learned about the city's connection to Port wine. Douro Valley: Nelson, our knowledgeable guide, led us through the stunning Douro Valley. We visited a... Read more

Portugal: History, Wine, and Sun-Soaked Coasts
Portugal offered a fantastic mix of historical exploration, delicious food, and stunning scenery. Here's a breakdown of my trip:

Porto: A guided tour with Tania provided a solid introduction to Porto's rich history and architectural beauty. We explored the Ribeira district and learned about the city's connection to Port wine.

Douro Valley: Nelson, our knowledgeable guide, led us through the stunning Douro Valley. We visited a family-owned winery for a personalized experience, learning about traditional Port production and enjoying a delicious home-cooked meal paired with their wines.

Matosinhos: This coastal town lived up to the hype. We indulged in some of the freshest seafood I've ever had – a must for any seafood lover.

Via Comburia & Évora: A day trip took us to these contrasting destinations. Via Comburia offered a glimpse into cork production, a significant aspect of Portugal's economy. Évora, a UNESCO World Heritage Site, impressed with its Roman Temple and the haunting Capela dos Ossos.

Algarve & Benagil Caves: A trip to the southern Algarve region wasn't complete without a visit to the incredible Benagil Caves. The boat tour provided stunning views of these natural wonders. The region's abundance of fresh fruit, especially oranges, was a delightful treat.

Évora & Paulo's Pastéis: A day trip with Paulo included exploring Évora's castles and learning about their historical significance. The highlight was visiting his family's bakery in the old town for some truly phenomenal pastries – a perfect way to end the day.

Lisbon: We finished the trip in Lisbon, allowing time to explore the city at our own pace.

Overall: Portugal exceeded expectations. The combination of informative tours, delicious food and wine experiences, and breathtaking scenery made it a memorable trip. The hospitality of the locals, especially Tania, Nelson, and Paulo, added a personal touch that truly enhanced the experience.

Hotel Reviews
Cascade Wellness Resort
Lagos

Top-notch breakfast buffet

Authenticity & Character
Location
Need to have a car, which we did
Staff
Cleanliness & Comfort
Lovely view and very spacious
Portugal Boutique City Hotel
Lisbon

Not easy to get to by car but a lovely hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was the largest hotel room that I have ever had in Europe, very nice and comfortable
Évora Olive Hotel
Évora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bed was very hard
Flores Boutique Hotel
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Pauolo was great, very informative and friendly. We enjoyed spending time with him and meeting his wife at their shop in town. Castles we great as well as the Well of Initiation which I had always wanted to see. Unfortunately the weather was not very cooperative and it rained a fair bit of the time

Quality of Experience
Guides, Drivers and Staff
Very friendly and fun to talk to
Transport
Loved the Tesla, roomy and comfortable
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Portugal

We weren't quite sure what to expect with this tour. It had been cloudy all day so we were afraid that we would not see the sunset, but in the end it cleared up and we were able to see it. Our guide was fun and showed us some out-of-the-way places you would never know to see. Our dinner was very good, some of the best chicken we had the entire trip

Quality of Experience
Sipping sparkling wine and watching the sunset was lovely
Guides, Drivers and Staff
Funny and gregarious
Transport
Old truck, a bit uncomfortable and difficult to see out of if you are in the back
Historic Coimbra Highlights: University, Chapel, & Old Town
Historic Coimbra Highlights: University, Chapel, & Old Town
Portugal

We were slightly late due to our navigation system messing up. Nuno was very patient with us. He was extremely knowledgeable about the university and surrounding area. Interesting tour

Quality of Experience
Guides, Drivers and Staff
Inside Benagil Caves by Boat
Inside Benagil Caves by Boat
Portugal

Amazing view of the coastline and caves. Cool to go inside and see first hand. Well worth it

Quality of Experience
Very cool
Guides, Drivers and Staff
Fun staff & captain
Transport
Boat is a little uncomfortable after a while
Peneda-Gerês National Park Experience: Easy Hike & Cultural Experience
Peneda-Gerês National Park Experience: Easy Hike & Cultural Experience
Porto

There were some interesting aspects to this trip, it was a bit more strenuous than we expected. I honestly enjoyed walking around in the Palacio Nacional da Pena (Pena Palace) in Evora far more. Rafael was a lovely guide and a very nice person. He showed us around the villages that still exist within the park which was interesting

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Very rough ride along the fire roads inside the park
Exploring the Cork Tradition of the Alentejo
Exploring the Cork Tradition of the Alentejo
Évora

Interesting. I did not know that there is so much to know about cork or how many places it is used

Quality of Experience
Guides, Drivers and Staff
Transport
Bohemian Lisbon: Food & Culture Walk
Bohemian Lisbon: Food & Culture Walk
Lisbon

Filipa was lovely and we enjoyed some of the food along the tour. However, the final restaurant she left us at for our meal was terrible. It was loud, and packed and the food was just not good. We ended up leaving because we didn't want to insult the owners by not eating what they were bringing out

Quality of Experience
Food
Final restaurant was just not a good experience for us
Guides, Drivers and Staff
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Because of the weather Nelson offered to take us to a Port winery vs doing the open River Cruise and we were glad we did. It was a lovely location and the port was excellent. The private tour of the family winery we went to was wonderful, really got to see and learned about how they produced their wines. Topped off with a private traditional lunch they made just for us. A lovely day

Quality of Experience
Guides, Drivers and Staff
Nelson was great, really enjoyed talking with him
Transport
Nice relaxing ride
Private Guided Visit of Porto
Private Guided Visit of Porto
Porto

Tania did a great job showing us the highlights of the city. But it was also done in a logical manner such that weren't constantly going up and down hill the whole time. She dropped us off near the river and suggested a place for lunch and called ahead for us to get us a table. She was very friendly and knowledgeable and gave us some unique insights into different aspects of the city

Quality of Experience
Guides, Drivers and Staff
Culinary Highlights of Porto: Food Delights & Bolhão Market
Culinary Highlights of Porto: Food Delights & Bolhão Market
Porto

This was a fun intro to the food and wine of Porto

Quality of Experience
Food
Guides, Drivers and Staff
Lisbon Food Experience by Tuk-Tuk
Lisbon Food Experience by Tuk-Tuk
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Jun 03, 2024

Dear Andy and Namrata,

Thank you very much for your wonderful review. I am pleased to hear that you enjoyed exploring Portugal's rich history, delicious food and breathtaking scenery.
It is fantastic to know that the guides chosen for you made your trip memorable with their hospitality and expertise.
I sincerely appreciate your kind words and look forward to welcoming you back for more adventures in the future! Spain, Italy or Morocco for an upcoming trip?

Warmest regards,
Helena

Abdullah was responsive and flexible and trie...
Morocco | May 5 - May 13, 2024

S
Steve S.
Newark, NJ | Reviewed on May 14, 2024
Abdullah was responsive and flexible and tried to accommodate all our requests. Read more

Abdullah was responsive and flexible and tried to accommodate all our requests.

Hotel Reviews
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heure Bleue Palais - Relais & Châteaux
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

Rooms had a musty odor. Location was hard to manage with luggage and a lack of staff to help with bags. Breakfast was fair.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Casablanca Tour Blanche
Casablanca

Rooms were a bit run down. That said the location was excellent as were the breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jewish heritage tour of Essaouira
Jewish heritage tour of Essaouira
Essaouira
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Marrakech's Jewish legacy
Explore Marrakech's Jewish legacy
Marrakesh

Fantastic guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

Fantastic guide,who was flexible with dietary restrictions.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fez: Exploring the Ancient Medina and Jewish Mellah
Fez: Exploring the Ancient Medina and Jewish Mellah
Fes

Fantastic guide.

Quality of Experience
J
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

Too hot to spend a lot of time.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Chefchaoeun
Guided Tour of Chefchaoeun
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on May 15, 2024

Hi Steve,

Thank you so much for your kind words! It was truly a pleasure working with you and I'm thrilled to hear that you found me responsive and flexible. Meeting your needs and accommodating your requests are always our top priorities. If there's anything else I can assist you with in the future, please don't hesitate to reach out.

Best Wishes
Abdel

Such an extraordinary trip....
Turkey | May 4 - May 12, 2024

J
Jacqueline M.
Singapore | Reviewed on May 14, 2024

Such an extraordinary trip made possible by our local specialist, Berat - who was exceptionally flexible to our changing needs. Thank you Berat.

Our guides Betul, Ozan and Sumer were knowledgeable of the areas, with interesting suggestions and anecdote stories to delight. They ensured the trip was comfortable, exciting and catered to our needs. Thank you.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 15, 2024

Dear Jacqueline,

Many thanks for your review! We are delighted to hear you enjoyed your trip with us.
Thanks for choosing us as your travel companion.

Kind regards,
Berat

Morocco - First time with Kimkim
Morocco | Apr 26 - May 4, 2024

S
Seth B.
Newark, NJ | Reviewed on May 14, 2024
Guides were overall good.
Youssef for hiking was excellent. The mountain trek up and down was as expected and invitatione to his house for a dinner and breakfast was a great experience.
Hot air balloon was fun and as advertised.
Tours in Marrakesh with Ishmael were also solid. Kind of ran out of items towards the end as I wasn't particularly interested in making any purchases of the items at places we stopped at.
Really enjoyed the stop at Volubilis, it was a hurried tour but still met...
Read more

Guides were overall good.
Youssef for hiking was excellent. The mountain trek up and down was as expected and invitatione to his house for a dinner and breakfast was a great experience.
Hot air balloon was fun and as advertised.
Tours in Marrakesh with Ishmael were also solid. Kind of ran out of items towards the end as I wasn't particularly interested in making any purchases of the items at places we stopped at.
Really enjoyed the stop at Volubilis, it was a hurried tour but still met expectations.
Fez top and tour went well too, similar to Marrakesh.
Chefchaouen was a great stop and glad I did spend a day there even unguided. Would have probably preferred to do 2 days there and maybe just 1 in Fes.

Driver (Ahmed) performed his job ok, no major issues.

Overall the Riads were good but there were issues.
Had an issue with the 2nd one in Marrakesh (Des Trois Palais) as they did not have me on the list to check-in and had to wait about 2 hours for them to have my room ready. Also did not like the one in Fes. It was not the same Riad as in description (Dar Tresor), but was Dar Chrifa. Smallest room I had in entire trip was in at the top of building (4th floor) - smaller than the mountain gite. Was next to the terrace; 3 separate times in 2 days I had people pounding on my door to enter the terrace. It is not marked and is very dark there. Do not book a single at that location, the other rooms were massive compared to that.

Local specialist: Megan Lower

Average tour
India | Apr 23 - May 2, 2024

Kathy
Kathy B.
| Reviewed on May 14, 2024
The tour was ok, 2 out of the 4 hotels were excellent , the other 2 below average.
The driver was fantastic but the tours all felt a bit bland - like the guides had delivered the same tour for 20 years - nothing spectacular.
Kimkim removed all the hassle and risk of making any decisions ,was good to know we had support if anything in India went paired shaped.
Read more

The tour was ok, 2 out of the 4 hotels were excellent , the other 2 below average.
The driver was fantastic but the tours all felt a bit bland - like the guides had delivered the same tour for 20 years - nothing spectacular.
Kimkim removed all the hassle and risk of making any decisions ,was good to know we had support if anything in India went paired shaped.

Hotel Reviews
Royal Heritage Haveli
Khatipura, Jaipur, Rajasthan

Oasis ! Excellent rooms, gardens, food and staff. Very enjoyable stay here.

Authenticity & Character
Location
Location was not a major issue as we had a driver
Staff
It was obvious the staff enjoyed their jobs - could not fault anyone from porters to the chef😀
Cleanliness & Comfort
The Grand Imperial
Agra

Hotel is tired, was a challenge to get drinking water, room not serviced - there is construction going on around it. It appears that there was no one managing the hotel or a change in management at the time we were there .

Authenticity & Character
Hotel is tired
Location
Staff
A few staff were working hard the rest sitting around
Cleanliness & Comfort
Service the rooms
Haveli Dharampura
Delhi

Hotel was excellent- beautifully renovated and authentic to historic past, excellent rooftop bar. The hotel has an excellent restaurant but had functions both nights that dominated the restaurant space. Staff were excellent and attentive

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Heritage walk in Neemrana
Neemrana

Didn’t happen - I think the hotel has a free walk for all guests

Taj Mahal Sunrise Visit
Taj Mahal Sunrise Visit
Agra

Didn’t happen as closed on Fridays for cleaning

Quality of Experience
Transport
Local specialist: Ravi Tickoo

Spain & Portugal Adventure
Spain | Apr 16 - May 6, 2024

C
Carolynn O.
Canada | Reviewed on May 14, 2024
We really enjoyed our 3 week trip to Spain & Portugal & the itinerary provided by Raquel. The hotel selection was perfect. Great locations especially our hotel in Ronda which had an amazing view!!
The tours Raquel arranged were well planned, each adding something different to our experience.
The gourmet food tour in Barcelona, flamenco show in a cave in Granada, hiking the Caminito del Rey & boat ride to Benagil caves in Portugal were favourites!
We had plenty of suggestions for...
Read more

We really enjoyed our 3 week trip to Spain & Portugal & the itinerary provided by Raquel. The hotel selection was perfect. Great locations especially our hotel in Ronda which had an amazing view!!
The tours Raquel arranged were well planned, each adding something different to our experience.
The gourmet food tour in Barcelona, flamenco show in a cave in Granada, hiking the Caminito del Rey & boat ride to Benagil caves in Portugal were favourites!
We had plenty of suggestions for restaurants as well as free time.
Appreciated how the whole trip, itinerary, practical information was organized into an app.
This was our third time using KimKim & highly recommend as having a local agent planning the trip makes a difference.
Thank you Raquel!!

Hotel Reviews
Hotel Montelirio
Ronda

The view from the room directly over the canyon is spectacular! Can’t imagine beating this view. Loved the room decor. This hotel is memorable!!

Authenticity & Character
The moorish decor
Location
Right on top of the cliff
Staff
Cleanliness & Comfort
H10 Casa de la Plata
Sevilla

Great location

Authenticity & Character
Felt more modern than the area but didn’t feel it was a bad thing.
Location
In the heart of old town
Staff
Friendly, helpful
Cleanliness & Comfort
Large bathroom, coffee supply.
Activity Reviews
The Art of Andalusian Cooking & Visit Traditional Market
The Art of Andalusian Cooking & Visit Traditional Market
Seville

Great venue in the market. Food was excellent. Very good chef & assistant

Quality of Experience
Food
A Night of Flamenco in a Sacromonte Cave
A Night of Flamenco in a Sacromonte Cave
Granada

Loved the venue & the dancers! Felt like a more intimate experience than a larger show seen in the past.

Quality of Experience
Catamaran Boat Excursion to Benagil Caves & Carvoeiro Beach
Catamaran Boat Excursion to Benagil Caves & Carvoeiro Beach
Spain

Loved it!! The type of boat used & the guides were fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Rural Algarve on a 4WD
Discover Rural Algarve on a 4WD
Spain
Quality of Experience
Enjoyed seeing the rural area. The bee stop was interesting.
Food
It was good but pretty basic
Guides, Drivers and Staff
Guide was friendly & knowledgeable
Transport
Too many people in the jeep. There were seven. Should have 5 max.
An Evening of Local Tapas & Wines
An Evening of Local Tapas & Wines
Barcelona

Enjoyed the tapas and especially the last restaurant. Good food, wine & Cava Appreciated the very small group

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on May 31, 2024

Hi Carolynn! thanks so much for taking the time to write this wonderful review. I am glad to know that you and Kelly had a great time discovering Spain and Portugal and that everything I planned met your expectations 🤩. It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

Wonderful Norway road trip.
Norway | May 2 - May 11, 2024

P
Paul L.
Herndon, VA | Reviewed on May 14, 2024
The trip is wonderful, the hotels are very local and unique.
Mar is very nice in helping out with all the questions, it made my trip planning a lot easier.
We had a good combination of driving, cruise, train, get to see many different areas of Norway. Read more

The trip is wonderful, the hotels are very local and unique.
Mar is very nice in helping out with all the questions, it made my trip planning a lot easier.

We had a good combination of driving, cruise, train, get to see many different areas of Norway.

Hotel Reviews
Zander K Hotel
Bergen

This is an excellent hotel, nice location, good breakfast, clean and modern room

Authenticity & Character
Location
right next to train station and bus station
Staff
Cleanliness & Comfort
Gudvangen Fjordtell
Gudvangen

a nice quiet hotel right next to the Fjord, however there's a big window on the roof so it's kind of hard to sleep during summer as sun is still bright even at night. Hotel provided mask and ear plugs, but I'd would still prefer hotel without roof window.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on May 21, 2024

Dear Paul,
Thank you so much for your feedback!
We are thrilled to hear you had a wonderful time here!
It was a pleasure working with you; thanks for trusting us!
Our team would be delighted to welcome you again in the future and I'll be here and more than happy to assist you :)
My very best,
Mar

Trip of a Lifetime-Thanks Sebastian!
France | Apr 18 - May 2, 2024

Kallie
Kallie P.
Seattle, WA | Reviewed on May 14, 2024
We had an amazing experience with kimkim, mainly due to our incredible specialist, Sebastian. Sebastian was always quick to respond, was very thorough, and was flexible when we requested adjustments...and even when we decided to extend our trip by a day at the last minute! Particular highlights were our Roman Ruins (Jeremy was the guide) and Best of Provence (Emmanuel was the guide) tours, the Maisons du Monde hotel in Marseille and Cloitre du Saint Louis in Avignon. Additionally, our dinner... Read more

We had an amazing experience with kimkim, mainly due to our incredible specialist, Sebastian. Sebastian was always quick to respond, was very thorough, and was flexible when we requested adjustments...and even when we decided to extend our trip by a day at the last minute! Particular highlights were our Roman Ruins (Jeremy was the guide) and Best of Provence (Emmanuel was the guide) tours, the Maisons du Monde hotel in Marseille and Cloitre du Saint Louis in Avignon. Additionally, our dinner on the Eiffel Tower was magical, every transfer was arranged perfectly, and when minor hiccups occurred (like our daughter left her passport in a hotel!), Sebastian was extremely helpful.

I highly recommend kimkim, and would plan a trip again with Sebastian without hesitation! Thank you for everything!

Hotel Reviews
Maisons du Monde Hôtel Marseille Vieux Port
Marseille

The rooms were romantic and beautiful. The location was ideal with lovely views and easy walking access to everything we wanted to see and do. And the breakfast!! Outstanding!

Authenticity & Character
Luxurious without being pretentious
Location
Beautiful views, walkable to most everything
Staff
So kind and accommodating!
Cleanliness & Comfort
Absolutely spotless with extremely comfortable bedding
Hotel Le Cloitre St Louis
Avignon

Rooms were lovely and comfortable, the breakfast was delightful, and the hotel itself was stunning. Everyone on staff was very kind, and the entire walled city was within walking distance of the hotel.

Authenticity & Character
The historic beauty was unbeatable.
Location
Everything was walkable!
Staff
Very kind and accommodating
Cleanliness & Comfort
We had a lovely room and a beautiful bathtub!
Activity Reviews
Private Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France

This was a beautiful van and a very nice driver.

Gourmet dinner on the Eiffel Tower - Menu Gustave
Gourmet dinner on the Eiffel Tower - Menu Gustave
Paris

We expected a great view and decent food, but we got a fantastic view, excellent food, and amazing wait staff!

Quality of Experience
The views, the food, the experience were incredible! What a way to celebrate!
Food
A beautiful dinner!
Guides, Drivers and Staff
Waitstaff were incredible - fun, fancy, relaxed :)
Transport
The stairs are tough, but worth it!
Discovery of the Parisian catacombs
Discovery of the Parisian catacombs
Paris

The Catacombs are incredible. We expected a little bit creepy, but instead this was a very stirring experience that gave us much empathy for Parisians of the times.

Quality of Experience
This was a self-guided audio tour, and was very well done. A unique experience.
Guides, Drivers and Staff
Great audio guide. Very informative.
Transport
We are very good walkers!
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Paris

Versailles is incredible, and our driver was very nice.

Quality of Experience
Versailles in itself is amazing. There was no food included.
Guides, Drivers and Staff
The driver was friendly, but not informative.
Transport
Comfortable vehicle.
Marais Pastry and Chocolate Tour
Marais Pastry and Chocolate Tour
Paris

This was a very fun - and DELICIOUS - tour! The Marais is a fantastic district for strolling, tasting, shopping, and people watching.

Quality of Experience
Such a fun way to learn about chocolate and many other Parisian delights!
Guides, Drivers and Staff
Barbara was a wonderful guide!
Transport
We were strong walkers!
Shuttle and tickets to the Mont-Saint-Michel
Shuttle and tickets to the Mont-Saint-Michel
Bayeux

Mont St. Michel is incredible! The drive from Bayeux was absolutely beautiful, and our guide was very knowledgeable.

Quality of Experience
It was an incredible site and an incredible day!
Food
Mathew chose a nice restaurant, but there was no food included.
Guides, Drivers and Staff
Mathew was extremely knowledgeable and dedicated to the preservation of history.
Transport
Very comfortable.
2-hour walking tour
2-hour walking tour
Marseille

Marseille has a fascinating history, and this tour was a great way to get oriented and get a feel for what we wanted to explore in more depth.

Quality of Experience
What a fascinating city!
Quality of Experience
What a fascinating city!
Quality of Experience
Guides, Drivers and Staff
Our guide had some great suggestions and insider tips for restaurants and points of interest.
Guides, Drivers and Staff
Our guide had some great suggestions and insider tips for restaurants and points of interest.
Guides, Drivers and Staff
Transport
We were great walkers!
Transport
We were great walkers!
Highlight of Provence : Chateauneuf du pape & Luberon with wine tasting
Highlight of Provence : Chateauneuf du pape & Luberon with wine tasting
Avignon

We had so much fun wine tasting and touring the beautiful mountain top villages of Provence!

Quality of Experience
The entire day was amazing!
Guides, Drivers and Staff
Emmanuel was so kind and knowledgeable!
Transport
Very comfortable!
Full-day guided tour to Nimes, Uzes and Pont du Gard
Full-day guided tour to Nimes, Uzes and Pont du Gard
Avignon

This was a full day tour (not half day), and it was AMAZING! Our guide, Jeremy was incredibly knowledgeable, relaxed, and flexible. He gave us great guidance on where to focus our time, and made sure to share his incredible knowledge of both the ruins and the region as a whole.

Quality of Experience
Guides, Drivers and Staff
Jeremy was fantastic!
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on May 17, 2024
Hi Kallie & family, how are you? Thank you so much for your glowing review! It was an absolute pleasure assisting you with your trip. I'm delighted to hear that you had such an amazing experience with us and that our efforts contributed to making your journey memorable. I'm especially glad that the Roman Ruins and Best of Provence tours stood out as highlights, thanks to the excellent guides Jeremy and Emmanuel. The Maisons du Monde hotel in Marseille and Cloitre du Saint Louis in Avignon... Read more

Hi Kallie & family, how are you?

Thank you so much for your glowing review! It was an absolute pleasure assisting you with your trip. I'm delighted to hear that you had such an amazing experience with us and that our efforts contributed to making your journey memorable.

I'm especially glad that the Roman Ruins and Best of Provence tours stood out as highlights, thanks to the excellent guides Jeremy and Emmanuel. The Maisons du Monde hotel in Marseille and Cloitre du Saint Louis in Avignon are indeed fantastic choices, and I'm pleased they met your expectations. Your dinner on the Eiffel Tower sounds truly magical—I'm so happy we could help make that experience special.

I appreciate your kind words about my responsiveness and flexibility, especially regarding the last-minute extension of your trip and handling the minor hiccup with your daughter's passport. It's always my goal to ensure everything runs smoothly and to provide support whenever needed.
I'm happy to know she got it back :) :) .. can be usefeul!

Thank you for highly recommending kimkim and for your willingness to plan future trips with me. It means a lot! I look forward to helping you create more unforgettable travel experiences in the future.

Safe travels and best wishes,
Sebastian

V Good experience and happy with Angela organ...
Greece | Apr 27 - May 6, 2024

N
NG K.
Malaysia | Reviewed on May 14, 2024
V Good experience and happy with Angela organizing the whole trip.
Happy that the trip went smoothly without any problems
Had a great and fun trip.
Read more

V Good experience and happy with Angela organizing the whole trip.
Happy that the trip went smoothly without any problems
Had a great and fun trip.

Hotel Reviews
11 Enteka Acropolis Suites
Athens – Acropoli
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blue Dolphins Hotels & Villas
Firostefani, Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand View
Santorini

Good hotel with v good view Great selection only the location for food is a little lacking

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sweet Home Naxos
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Can be improved
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on May 14, 2024

Hello, NG,

Thank you for your feedback and review. It's always highly appreciated!
I'm super happy and excited to know that you had a great time here in Greece with us.
We would love to see you coming back soon!
Safe travels!
Angela and the GA Trips team

Trip of a Lifetime
Peru | Apr 25 - May 7, 2024

L
Laura S.
Bethesda, MD | Reviewed on May 14, 2024
My group had an outstanding trip to Peru. From our pick up in Lima to our drop off on our final day, everything was taken care. All of our drivers and guides were incredible and made our trip feel fun and special. We did a food tour in Lima and then flew to the sacred valley, where we hiked and visited a number of Incan sites, including Macchu Picchu, and we ended our trip in Paracas, where we relaxed, took a boat trip to the ballestas, visited the nazca lines, and did sand boarding. The... Read more

My group had an outstanding trip to Peru. From our pick up in Lima to our drop off on our final day, everything was taken care. All of our drivers and guides were incredible and made our trip feel fun and special. We did a food tour in Lima and then flew to the sacred valley, where we hiked and visited a number of Incan sites, including Macchu Picchu, and we ended our trip in Paracas, where we relaxed, took a boat trip to the ballestas, visited the nazca lines, and did sand boarding. The customized experience allowed us to get a perfect mix of experiences for our group in the most fun and comfortable way. I would definitely recommend Kim Kim to anyone looking to book an incredible vacation.

Hotel Reviews
La Hacienda Bahía Paracas
Paracas

Great hotel - amazing room, staff/service, and location.. The pool is beautiful, the hotel offers free kayaks/paddleboards, and there’s a free museum on site. Great food at the restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taypikala Deluxe Valle Sagrado
Urubamba

The room was lovely and clean, but the experience at this hotel was strange. They wouldn’t give my husband and I each a key card for the room because they ran out of keys, but we both wanted to come in and out of the room at different times. We had terrible service at the restaurant (for example they brought out the wrong order for me and didn’t bother to correct it after I mentioned that the order was wrong, and service was slow), and the food wasn’t very good. They also put the wrong charges on our room and it took a while to correct. I also found the vibe strange - it felt like a hunting lodge meets wellness retreat.

Innside Lima Miraflores by Melia Hotels International
Miraflores

Awesome boutique hotel in Lima

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ballestas Islands from a private hotel pier
Ballestas Islands from a private hotel pier
Paracas
Machu Picchu Exploration
Machu Picchu Exploration
Aguas Calientes/ Machu Picchu
 Pachamanca: Traditional Andean Underground Cooking
Pachamanca: Traditional Andean Underground Cooking
Peru
Andean Ceremony at Viacha Community & Hike Downhill to Pisac
Andean Ceremony at Viacha Community & Hike Downhill to Pisac
Peru
Paracas National Reserve Cliff-top Viewpoints Afternoon
Paracas National Reserve Cliff-top Viewpoints Afternoon
Peru
Arrival to Lima and journey to Paracas
Arrival to Lima and journey to Paracas
Peru
Sandboarding at Paracas Desert
Sandboarding at Paracas Desert
Paracas
Hike to Machu Picchu (Short Trail)
Hike to Machu Picchu (Short Trail)
Peru
On route stops at Maras & Moray
On route stops at Maras & Moray
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Lunch at Unu
Lunch at Unu
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking food tour at Barranco
Walking food tour at Barranco
Lima
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Soft hike from Pachar to Ollantaytambo
Soft hike from Pachar to Ollantaytambo
Sacred Valley
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nicholas Cino
Nicholas
Nicholas Cino
Local specialist in Living partly in Peru & partly in Germany | Replied on May 14, 2024

Hi Laura! Thanks for taking the time to review each aspect of the trip, this is extremely helpful for us. I appreciate your detailed comments on Taypikala too. I will certainly chat with them, provide them honest feedback and, hopefully, help them correct these issues.

All the best and we look forward to having you travel with Kim Kim again.

Best,

Nicholas

Dami is a top quality guide!
Sri Lanka | May 5 - May 10, 2024

Eugene
Eugene S.
Greeley, CO | Reviewed on May 13, 2024
My wife and I spent a wonderful six days on tour across Sri Lanka with Dami (Daminda Bandara). I think we drove a little under 700 miles. Everything went very well: we saw lots of magical sites, ate delicious food, and engaged in exciting activities. The tour was very well planned. Dami was a fantastic tour guide and driver. He is outgoing and friendly, and a very enjoyable travel companion. A proud Sri Lankan, Dami provided us a good history of his native country and of the various sites... Read more

My wife and I spent a wonderful six days on tour across Sri Lanka with Dami (Daminda Bandara). I think we drove a little under 700 miles. Everything went very well: we saw lots of magical sites, ate delicious food, and engaged in exciting activities. The tour was very well planned.

Dami was a fantastic tour guide and driver. He is outgoing and friendly, and a very enjoyable travel companion. A proud Sri Lankan, Dami provided us a good history of his native country and of the various sites we visited including Sigiriya Rock, various temples, and a game drive. He is also an expert on native birds and could identify even the smallest birds from a distance. Impressive!

Throughout our tour Dami was an attentive guide and a good listener. On his advice we switched things up on the tour agenda so that we could climb Sigiriya in the cooler morning rather than the heat of the day. Dami learned we liked various foods, e.g., beetroot and chocolate, and he made sure we got to try some Sri Lankan beetroot curry and chocolate. Dami also pulled over on our drive to show us various sites and locals at work. For example, we stopped to see how coconut oil is made.

During our climb and descent of Sigiriya Rock Dami was very helpful to my wife who was leery of the uneven and gravel-covered steps.

Dami ensured we were well fed with high-quality food throughout the trip. All the lunch sites at which we stopped were delicious. One lunch might well be the best meal we will have had this year, at the Old Palm House in Galle.

Importantly, Dami is a careful driver and ensured that we were safe throughout the trip.

Overall, we give Dami the highest rating and would whole heartedly recommend him to others as a top-notch tour guide.

Local specialist: Rikaz Mohamed
Rikaz
Rikaz Mohamed
Local specialist in Colombo | Replied on May 15, 2024
Hi Eugene, Thank you so much for the great review! It is absolutely wonderful to hear that you have enjoyed your holiday in Sri Lanka, and it has been my pleasure organizing your holiday. Daminda consistently exceeds expectations as one of our premier chauffeurs, ensuring guests thoroughly enjoy their holiday experiences. His dedication truly enhances our team. Sri Lanka's wealth of experiences spans from its stunning landscapes to its captivating waters, providing endless avenues for... Read more

Hi Eugene,

Thank you so much for the great review!

It is absolutely wonderful to hear that you have enjoyed your holiday in Sri Lanka, and it has been my pleasure organizing your holiday.

Daminda consistently exceeds expectations as one of our premier chauffeurs, ensuring guests thoroughly enjoy their holiday experiences. His dedication truly enhances our team.

Sri Lanka's wealth of experiences spans from its stunning landscapes to its captivating waters, providing endless avenues for exploration. We're eagerly looking forward to the pleasure of hosting you again, as you uncover even more treasures in the future.

Best Wishes,

Rikaz

Argentina exceeded my expectations if not mor...
Argentina | Apr 27 - May 6, 2024

K
Karla M.
Newark, NJ | Reviewed on May 13, 2024
Argentina exceeded my expectations if not more than I ever thought it would. Such an incredible life changing trip. The culture, the food, the people, the atmosphere I can go on. Claudia was a tremendous help with booking everything. She truly can fulfill your bucket list. She tackled everything that was on mine! History, wine, adventure, downtime, etc. the hotels were exactly what I wanted if not more. The flights were easy to navigate as well as the transfers to hotels and airports. I can... Read more

Argentina exceeded my expectations if not more than I ever thought it would. Such an incredible life changing trip. The culture, the food, the people, the atmosphere I can go on. Claudia was a tremendous help with booking everything. She truly can fulfill your bucket list. She tackled everything that was on mine! History, wine, adventure, downtime, etc. the hotels were exactly what I wanted if not more. The flights were easy to navigate as well as the transfers to hotels and airports. I can go on and on about it all, but I would write for days. I sincerely had an amazing and unforgettable experience that I will always cherish.

Thank you so much KimKim you made all this possible for my mother and me!!

Hotel Reviews
Solar de La Plaza
Salta

Loved the views from the room. The hotel was very accommodating as well and the staff were so attentive!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Huentala Hotel
Mendoza

The front desk was a huge help and the rooms were very clean and lovely

Authenticity & Character
Location
Staff
Great staff!
Cleanliness & Comfort
L'Hôtel Palermo
Buenos Aires

This hotel was my favorite! Not only were they small and quaint but the ambiance was delightful. The service exceeded my expectations and the stay was so relaxing and lovely!

Authenticity & Character
The service and atmosphere
Location
Convenient location to EVERYTHING
Staff
Accommodating and incredibly sweet people
Cleanliness & Comfort
Very very clean and homey
Activity Reviews
Full Day Cafayate
Full Day Cafayate
Salta

This tour was just as great as traveling through Jujuy and Purmamarca. Cafayate was a beauty. I was truly in awe with Tres Cruces, Guachipas, quebrada de las conchas, empanadas and llamas. Absolutely breathtaking. Such a memorable trip and once in a lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Salinas Grandes and Purmamarca through Jujuy
Full Day Salinas Grandes and Purmamarca through Jujuy
Salta

The highlight of my trip. From salinas grandes, plaza de Purmamarca, the highest altitude I’ve ever experienced in my life due to the mountains was absolutely life changing for me. I was taken back by all the amazing landscapes as well as the beautiful people of Purmamarca. I cannot express how humbling this experience was for me.

Quality of Experience
Guides, Drivers and Staff
Transport
Day at leisure in Mendoza
Day at leisure in Mendoza
Mendoza

The full day of leisure in Mendoza was great for my mother and I. Although it fell on the day that Argentina workers take off to kick back and relax it was a day to view the city and take in its beauty by walking the streets and visiting the local parks. It was a quiet day but absolutely peaceful.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Wineries - 2
Full-Day Wineries - 2
Mendoza

The wineries were absolutely breathtaking. Views, food, wine, and history of both vineyards were amazing to take in. Very nice lunch and excellent wines. This full day winery tour was a blast and my mother and I enjoyed visiting both vineyards.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

Very informative and very well explained of the history and diversity of Buenos Aires. I enjoyed being asked if there was any additional places to revisit and information to be repeated. The tour guide was extremely knowledgeable and the driver was very patient with all the stops being made.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Claudia Salvato
Claudia
Claudia Salvato
Local specialist in Buenos Aires | Replied on Jun 03, 2024

Karla,
I am so glad that you and your mom had a wonderful time exploring our beautiful country so much and connected and enjoyed every place you visited in depth. It makes me happy to have been able to participate in some way to make it happen! we would love for you to come back and continue touring this land, we are happy to receive you! thank you and all the best! :)

Great second trip with kimkim; local guides a strength
Scotland | Apr 27 - May 6, 2024

Lynn
Lynn K.
St. Petersburg, FL | Reviewed on May 13, 2024
Our second trip with kimkim was terrific. We had great local guides and our coordinator, Kateryna, booked us into wonderful hotels. We saw an overview of Scotland, with a night in London to start and a night in Dublin right before we returned home.
Our activities included tours of Edinburgh Old Town (Robert, our guide, was great), Edinburgh Castle (a second great guide), castles and countryside under the umbrella of an “Outlander” tour (lovely and fun, great guide: Stephen of Edinburgh...
Read more

Our second trip with kimkim was terrific. We had great local guides and our coordinator, Kateryna, booked us into wonderful hotels. We saw an overview of Scotland, with a night in London to start and a night in Dublin right before we returned home.
Our activities included tours of Edinburgh Old Town (Robert, our guide, was great), Edinburgh Castle (a second great guide), castles and countryside under the umbrella of an “Outlander” tour (lovely and fun, great guide: Stephen of Edinburgh Black Car Tours), a seal watching boat tour (bad weather, unfortunately), a whisky distillery tour (fun), a tour of Rosslyn Castle (beautiful—both with Edinburgh Black Cars again), and the highlight, Isle of Skye on a 75-degree, sunny day (spectacular, and a great guide: Sandy Dear Tours).
We enjoyed several fine dinners. Notably, The Witchery in Edinburgh was reserved for us by our coordinator.
We feel we got a good first introduction to Scotland. Kimkim set us up with tour guides we never would have found on our own.
After booking two trips with them (Spain and Scotland), I feel that is their strength: finding guides that really know their areas and are personable and enthusiastic. We enjoyed our trip and, should we go back, have parts of the country we would like to visit in depth.
We will use kimkim for our next trip.

Hotel Reviews
Clayton Hotel
Glasgow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC Hotel by Marriott Inverness
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Corran
Onich

A self-check-in property. We did not receive the code before we arrived and had to contact our kimkim coordinator so waited a bit in the rain. The property is outside Fort William about a 20-minute taxi ride. Clean, a bit dated decor, not as convenient as we hoped given we did not have a car. Restaurant was closed, which we were not informed about prior to arriving, so we had to venture back and forth to the town to eat and to meet our boat tour. Overall, fine, but expensive and inconvenient.

Authenticity & Character
Location
Cleanliness & Comfort
Destiny Scotland - Distillers House
Edinburgh

Good location. The apartment had one bedroom with queen bed and a shower, plus an anteroom with queen bed off the living room, plus a full bath and full kitchen. Great for three of us, quite large, relatively quiet even though it’s on a busy corner. Easy to walk to a couple breakfast convenience stores and a couple pubs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amano Covent Garden
London

Clean, comfortable room for three travelers. Foldout bed was set up for us before we arrived, which was nice.

Authenticity & Character
Modern hotel was elegant and updated
Location
Easy to walk to sites
Staff
Cleanliness & Comfort
Activity Reviews
Seal Spotting Loch Linnhe Cruise
Seal Spotting Loch Linnhe Cruise
Scotland

The boat trip was interesting, with new information for us on salmon farming, Ben Nevis, and seal island. Unfortunately it was quite rainy and cold which limited how many seals happened to be out at the time. The tour commentator and crew were great.

Quality of Experience
Guides, Drivers and Staff
Isle of Skye Tour including the  Eilean Donan Castle, Portree and other attractions
Isle of Skye Tour including the Eilean Donan Castle, Portree and other attractions
Inverness

This tour was the highlight of our entire trip! Our guide, Sandy of Sandy Dear Tours, was great. We were out for about 10 hours, and we ran into very few people the entire day. I don’t know how he managed to put us in the right spots all day without running into tour busses. We were blessed with great weather, too. Very informative and truly breathtaking scenery made this our #1 event of our trip.

Quality of Experience
Guides, Drivers and Staff
Sandy Dear was a great guide, comfortable large SUV, and responsive to our requests.
Transport
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Edinburgh

The most beautiful castle we saw in Scotland. The brief lecture was interesting, too. Glenkinchie Distillery is a beautiful facility. The group we were with had a lot of fun and our guide was absolutely great. Highly recommended.

Quality of Experience
Guides, Drivers and Staff
Our driver from Edinburgh Black Car Tours, Melvin, was such a gentleman, so kind.
Transport
Outlander Castle Tour
Outlander Castle Tour
Edinburgh

Our guide, Stephen, made this tour great. Engaging, funny, responsive, we couldn’t have asked for a better experience. He spent a lot of time with us, showing us castles, ruins, towns (Culross was my favorite), graveyards, and the best pub for fish and chips for lunch. Highly recommend Edinburgh Black Car Tours.

Quality of Experience
Guides, Drivers and Staff
Stephen was a fantastic guide.
Transport
Comfortable luxury car.
Private Edinburgh Castle Tour
Private Edinburgh Castle Tour
Edinburgh

Great guide for our smallish (15) group from several countries. On a windy, rainy, day, he added insights, humor, and moved things along but in a comfortable way for our group of diverse ages (from toddler to seniors). We loved his stories and highly recommend him.

Quality of Experience
Guides, Drivers and Staff
Transport
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

Our guide, Robert, was terrific. Engaging, personable, he started by asking us what we were interested in: architecture, history, ??? He shared great stories, and shared insights into kilts, showed us a couple of Harry Potter sites, and recommended pubs. Great tour and guided introduction to Edinburgh. Do this first!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on May 14, 2024
Hi Lynn, Mary Rita, and Moira, Thank you so much for your wonderful feedback. It was an absolute pleasure to create your trip, and seeing your photos while you were traveling brought me so much joy. I’m delighted that you enjoyed your time in the UK and had such positive experiences with our guides. Thank you also for your high reviews of the guides! I will reconsider The Corran Hotel and will not propose it to future travelers based on your feedback. Your insights are invaluable in... Read more

Hi Lynn, Mary Rita, and Moira,

Thank you so much for your wonderful feedback. It was an absolute pleasure to create your trip, and seeing your photos while you were traveling brought me so much joy. I’m delighted that you enjoyed your time in the UK and had such positive experiences with our guides.

Thank you also for your high reviews of the guides!

I will reconsider The Corran Hotel and will not propose it to future travelers based on your feedback. Your insights are invaluable in helping us improve our services.

Wishing you plenty of amazing adventures ahead!

My warmest wishes,
Kateryna

Overall, happy with service. Would have lik...
Scotland | May 3 - May 11, 2024

Jishnu
Jishnu G.
Dallas, TX | Reviewed on May 13, 2024

Overall, happy with service.

Would have liked faster responsiveness to last minute inquiries or issue identifications.

Appreciate that response times depend on staff availability and local public holiday schedules. Suggest retaining backup coverage for these types of “real time” issues.

Best,

Local specialist: Neil West
Neil
Neil West
Local specialist in Glasgow & Fife | Replied on May 20, 2024

Hi Jishnu,

Once again, many thanks for your review. We really appreciate your feedback & will endevour to take this on board as we move forward.

It was great to meet you and Indranil in Edinburgh and I hope your trip to Scotland was everything you had hoped for. Did someone get to take home the whisky - that is the question!

All the very best,
Neil

A Fantastic Tour of Morocco
Morocco | May 1 - May 10, 2024

Melanie
Melanie W.
Kearny, NJ | Reviewed on May 13, 2024
From the beginning of planning with Mayrem to the find drop off at the airport with Omar - the trip met all expectations. Yes, there were a couple of hiccups but that is to be expected with any foreign travel.
Fes: Omar quickly introduced himself and was extremely pleasant and accommodating. He provided many resources to us for our stay in Fes. Said was OUTSTANDING as a guide. He not only told us about the history of the country but also oriented us to life in Morocco and how Morocco...
Read more

From the beginning of planning with Mayrem to the find drop off at the airport with Omar - the trip met all expectations. Yes, there were a couple of hiccups but that is to be expected with any foreign travel.
Fes: Omar quickly introduced himself and was extremely pleasant and accommodating. He provided many resources to us for our stay in Fes. Said was OUTSTANDING as a guide. He not only told us about the history of the country but also oriented us to life in Morocco and how Morocco was accepting of all people. His tour through the Medina and Mellah was complete! The accommodation here was tops!
Sefrou: Unfortunately the guide was just ok - he didn't take us to the places listed on our itinerary and that was what we really wanted to see. He did take us into a cave house which was cool but not what we wanted. His commentary was just average.
Casablanca: The drive to Casablanca with the stop in Volubis (sp?) was fabulous. The guide provided a lot of detail but was difficult at times to understand if he was not looking directly at us. In Casablanca the drive tour provided us an overview of the city. We asked Omar if we could add the Jewish museum and he agreed. He even went with us and provided some details about how the Jews and Berber traditions overlap. It was informative for all.
Marakkesh: Our guide, Mohammed was almost as good as Said. He provided enormous details about the history, culture and government like Said. The tour the first day through the gardens and YSL and Berber museums were wonderful. The tour through the Medina was carefully planned by Mohammed!

The tour wouldn't not have been as wonderful with Omar - I cannot say enough about how he made us at ease in each of the cities knowing he was right there. My SIL had left her ring in Fes and he coordinated having it delivered back to her in Marrakesh. He made recommendations for dinners and was agreeable to anything we asked. His driving was superb!

This was a vacation of a lifetime and I know I will use and recommend kim kim as a travel agent to anyone who asks for a recommendation. Morocco Immersion is a top notch agency and would recommend them as well.

Let me know if you have any follow-up questions or would like me to further comment.
Sincerely and warmly,
Melanie Wolf-Greenber and David Greenberg

Local specialist: Maryem Kouna (Deactivated)
Maryem
Maryem Kouna (Deactivated)
Local specialist in Marrakech | Replied on May 14, 2024

Hi Melanie, Thanks so much for the amazing review! We are so happy to hear that you had a wonderful experience in Morocco from the start (planning with me) until the end with Omar! We hope that this will be the first trip of many, as there is so much more to explore, and we, of course, look forward to working with any of your friends and family who decide to visit us. 
Thanks for trusting us with your trip!
Maryem, Omar, and the rest of the Morocco Immersion family!
 

I contacted Kimkim to help organize a long aw...
Peru | Apr 28 - May 6, 2024

C
Cathie B.
Bonita Springs, FL | Reviewed on May 13, 2024
I contacted Kimkim to help organize a long awaited family trip to Peru with my husband and 2 adult sons. We chose a 2 week vacation including Lima, Cusco, the Sacred Valley, Machu Picchu and the Amazon rainforest. We worked with Liz who helped us condense the 2 week trip into 10 days. We did everything we hoped to, including the one day hike on the Inca trail leading to Machu Picchu. Liz was great. She helped with every request and responded quickly each time.
The trip was so easy! We...
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I contacted Kimkim to help organize a long awaited family trip to Peru with my husband and 2 adult sons. We chose a 2 week vacation including Lima, Cusco, the Sacred Valley, Machu Picchu and the Amazon rainforest. We worked with Liz who helped us condense the 2 week trip into 10 days. We did everything we hoped to, including the one day hike on the Inca trail leading to Machu Picchu. Liz was great. She helped with every request and responded quickly each time.
The trip was so easy! We were met at the airport in Lima and taken to our hotel, picked up the next morning, taken to the airport for our flight to Cusco, and were picked up at the airport there and taken to our next adventure, and it continued that way through the whole trip. It was so nice not having to think about our transportation or accommodation. Many of our meals and tours were included. The local guides were great - David in the Sacred Valley, Angel on the Inca trail and Machu Picchu and Dennis in the rainforest. All were knowledgeable and well spoken and personable. They really made our trip special. I would not hesitate to recommend Kimkim to anyone.

Hotel Reviews
Refugio Amazonas Lodge
Puerto Maldonado

This is a fantastic lodge in the Amazon rainforest. The rooms are open air with one whole wall of the room open to the forest. The beds had mosquito nets that were lowered prior to bedtime. It was a unique experience - like sleeping outside with all the wonderful sounds of the rainforest. It was quite hot and humid and there was no air conditioning anywhere on property. The food was very good and the tours were also excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco

This was a fantastic hotel! Well located in Cusco - walking distance to the main square, and near many artists and shops and restaurants. The hotel itself is beautiful with many small touches to make guests feel welcome. For instance, they warm the beds with hot water bottles and offer tea bags and a thermos of hot water to make tea in your room when you arrive. The breakfast was included and it was excellent! One of the best I've had. There were many healthy choices at the partial buffet, and you also order eggs and other food from the menu.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taypikala Boutique Machupicchu
Machu Picchu

The staff at this hotel were wonderful. The hotel itself is being renovated with obvious signs of construction throughout. Unfortunately, not enough thought has gone into making the rooms accommodating for travellers. For instance, there was an outlet at the head of the bed - which would have been fine, except it was located directly behind the mattress and not usable. The walls were empty which made the room feel stark - but probably due to the renovations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Albergue Ollantaytambo Boutique Hotel
Cusco

This is a lovely hotel with on a beautiful property with a great restaurant. The downside is that it is a bit of a walk from the main square and located right beside the very busy train station. The first night we had dinner there and could smell the diesel fumes from the trains as they idled out front. Some people may appreciate the proximity to the train station, but I would have preferred to stay closer to the main part of town.

Authenticity & Character
This is a charming hotel in an interesting building
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on May 13, 2024

Hi Cathie,
It was my pleasure helping you with your trip to Peru. I am so glad to know that you all had a great time here!
I'll share this with the rest of our team.
Please do not hesitate to contact me in the future if needed.
Take care!
Liz.

The spaces in between
Italy | May 2 - May 10, 2024

Kat
Kat B.
Rosemont, CA | Reviewed on May 13, 2024
We did three cities in Italy in just over a week with at least one structured guided tour in each stop. All of our tours were informative and interesting to us. I think our Venice tour surprised me the most. I enjoyed Venice but after walking around and sampling foods with our guide, I really appreciated how much of a low-key place Venice really is and our guide Gianni was accommodating and so easy to interact with. As our specialist, Melanie, did a fantastic job keeping in touch as... Read more

We did three cities in Italy in just over a week with at least one structured guided tour in each stop. All of our tours were informative and interesting to us. I think our Venice tour surprised me the most. I enjoyed Venice but after walking around and sampling foods with our guide, I really appreciated how much of a low-key place Venice really is and our guide Gianni was accommodating and so easy to interact with.

As our specialist, Melanie, did a fantastic job keeping in touch as needed and also helping to make adjustments on the fly as plans can and will change. During our planning I hadn't thought too hard on what I call the spaces in between - getting to and from public transportation to our hotel and where to meet our guides. Melanie had all of that taken care of it made a world of difference in how relaxed I could be to enjoy the sites, sounds, and experiences without worrying about logistics and our next steps. We were able to BE in Italy and not just whirl winding from one thing to the next. I would absolutely do something like this again and if we make it to Italy again, hopefully Melanie can sort us out then too.

Hotel Review
Hotel Olimpia
Venice

The staff were lovely. We felt so welcomed. We had a mini-suite which was awesome for keeping luggage out of our way and a space we could move without feeling too cramped in smaller rooms (which is understandable in such an old city with limited expansion options). I LOVED the exterior shutters as a great insulator against noise and light as we came to terms with jet lag. The hotel's location was great for us. It's on a quiet canal, just off some busier streets and areas so we didn't feel like we were in the thick of things, but everything was accessible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The cleanliness was great. The shower is a little small if you're bigger or taller, but not unreasonable.
Activity Reviews
Amarone Wine Tour
Amarone Wine Tour
Verona

Our driver/guide was so welcoming and kind. He did a great job of herding all 8 of us to two different wineries and letting us get to know each other. He was upfront with what he knew and what he didn't and was happy to try and get the information if possible. I felt appreciated.

Quality of Experience
I just felt appreciated and not just a tourist.
Guides, Drivers and Staff
Conversation, not just lectures.
Transport
It was actually nice to drive outside the city for a bit and the van was comfortable and clean.
Walking tour to discover the best of Venice with "Cicchetti " experience
Walking tour to discover the best of Venice with "Cicchetti " experience
Venice

Our guide asked us what we had seen already, which I appreciated. He was able to make some adjustments on the fly and get us out the busier, touristy areas to see more of the quiet side streets and canals, but still lots of historical information and a chance to sample some local fare. It felt more of a behind the scenes tour and a more intimate sharing of Venice.

Quality of Experience
Our tour was a conversation, not just a lecture.
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on May 14, 2024

Hi Kat and Pat,

a big huge thank you for booking with me and for trusting me to make this not just a holiday but a trip to experience Italy! I still remember you saying I'd love to see Venice but not all the tourists, so I'm really pleased you enjoyed Venice and discovered a more ''secret'' side which is exactly what you wanted!

It really has been lovely planning this trip and working together to make it just right, I can't believe it's over already!!!

I look forward to planning your next trip to Italy.
A presto,

Melanie

The Most Amazing Trip across Italy!
Italy | Apr 26 - May 12, 2024

Barbara
Barbara S.
Shaw, DC | Reviewed on May 13, 2024
Just returned from the Most Amazing Trip across Italy! Sonia, John and I want to Thank You for putting such an Amazing trip together for us! Your communication and responsiveness are Outstanding! We are totally exhausted but are both smiling from the inside out! Barbara, our boots on the ground concierge, was fabulous! Each hotel was perfectly located and each had something special to offer! The drivers were punctual and courteous. And the tours, and their guides were Amazing! Our... Read more

Just returned from the Most Amazing Trip across Italy!

Sonia, John and I want to Thank You for putting such an Amazing trip together for us! Your communication and responsiveness are Outstanding! We are totally exhausted but are both smiling from the inside out! Barbara, our boots on the ground concierge, was fabulous! Each hotel was perfectly located and each had something special to offer! The drivers were punctual and courteous. And the tours, and their guides were Amazing! Our guide in Radda in Chianti, Francesco, was awesome! He rolled with the punches and made our day! It was great that he was also our traveling companions driver for their wine tour the following day. Also, it was great having the same driver for almost all events in Sorrento! Luigi helped make our entire visit to the area very special! We want you to know that the day we spent at the lemon farm/pizza making place was so worth it! The family run business, the people and the cheese! Bellissimo!
And, although I really had no desire to visit Rome, John did, and so it was…. For this I am grateful! What a spectacular place! Our city guide, Marina, was lovely! She has a true passion for her city! And our colosseum guide, Dennis, was equally as passionate for the history he shared with us! He actually made the gruesomeness of the history kind of fun! If thats possible 🙃… We highly recommend them both!

Glad to be home, but so happy to have shared a little bit of your beautiful country! Thank you for all of your time and effort! And especially your patience! We wish you well and will definitely recommend your services without hesitation!

Best and Warm Regards,
Barbara and John Salisbury
Salem, NY, USA

Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on May 14, 2024

Dear Barbara and John, a huge thank you for travelling with us. Planning your trip and being an active part of creating good memories was a pleasure. I wish you all the best and hope to welcome you back to Italy again very soon!

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