Kimkim Trip Reviews

4.8
Based on 17,225 ratings
Read 17,225 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Dreams Come True
Greece | Sep 20 - Oct 2, 2023

Tina
Tina B.
Canada | Reviewed on Oct 11, 2023
This trip was an absolute dream come true and for the most part was completely seamless, very minor mishaps that were easily cleared up. All of our hotels were very nice and centrally located to lots of activities and areas we could walk to. All of our excursions were fabulous and the guides we had were incredible, informative and hands on. It's really hard to pick a most memorable moment as each day had its highlights. The catamaran sailing cruise as well as the sunset cruise were definitely... Read more

This trip was an absolute dream come true and for the most part was completely seamless, very minor mishaps that were easily cleared up. All of our hotels were very nice and centrally located to lots of activities and areas we could walk to. All of our excursions were fabulous and the guides we had were incredible, informative and hands on. It's really hard to pick a most memorable moment as each day had its highlights. The catamaran sailing cruise as well as the sunset cruise were definitely favorites but everything was incredible. Our guide Maria for the food and wine tour was so nice and helpful and she was incredibly patient about the mixup with the meetup and we still had an amazing day with her and took all of her suggestions and had fantastic experiences during the rest of our stay in Naxos. Our captain (Yanni?) on the catamaran Rena was so amazing, fun, outgoing and made the whole day a complete blast. The 2 transfer drivers we had to and from Oia in Santorini went above and beyond just dropping us off and picking us up and each one took us to a special known spot to take incredible pictures and gave us lots of history and recommendations for the island. The only regret is that we didn't get more time in Santorini but Naxos was a huge surprise and we both loved it very much!
Overall I have absolutely nothing bad to say about this trip and everything was put together so seamlessly and was pretty easy to follow and when there was a small issue, the agents were ready and able to fix the issue!

Local specialist: Tasos Mylonas

This trip is something that I will never forg...
Italy | Sep 20 - Sep 30, 2023

Phyllis
Phyllis G.
McKeesport, PA | Reviewed on Oct 11, 2023

This trip is something that I will never forget especially with meeting my Dad’s family. It was so beautiful. Each place we stayed at was outstanding. The tour guides were amazing, explaining everything so beautifully. I thank my cousins Jeanne & Danny & his family for inviting me. I am truly blessed. I can’t stop telling everyone about my trip & showing all the pictures. It takes my breath away how so beautiful everything is. Thank you Irene for a beautiful trip. 🇮🇹🇮🇹🥰🙏🏻

Local specialist: Irene Lappa

Kimkim Did not Disappoint
Spain | Sep 29 - Oct 10, 2023

G
Gene C.
North Bethesda, MD | Reviewed on Oct 11, 2023
Every location in Spain was amazing. Yuri and Jessica were especially great in responding to the several questions I had prior to and during the trip. The hotels in Madrid, Barcelona and Seville were exceptional. The hotels in Grenada and the second one in Barcelona were basic but functional. I would say there was too much time given to "self-guided" tours given that when you arrive in an unknown city, you need guidance and orientation right away. The quality of guides was overall... Read more

Every location in Spain was amazing. Yuri and Jessica were especially great in responding to the several questions I had prior to and during the trip. The hotels in Madrid, Barcelona and Seville were exceptional. The hotels in Grenada and the second one in Barcelona were basic but functional. I would say there was too much time given to "self-guided" tours given that when you arrive in an unknown city, you need guidance and orientation right away. The quality of guides was overall excellent. I think Kimkim needs to work with its partners to communicate with travelers regarding hotel pickups, etc. Also, when traveling by train in Spain, there needs to be extra time to allow for travelers to secure one of the extremely limited luggage racks.

Hotel Reviews
Hotel U-Sense Granada Centro
Granada

This hotel was quite basic. I had issues with the television, I couldn't get CNN or anything. However, the location was very good which made up for it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Casas de la Judería
Seville

I thought this place was quite historic and a good choice. You don't get to stay in a historical place like that very often.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Regina
Barcelona

Excellent location. lots of space

Authenticity & Character
Location
right near El Rambla
Staff
all staff at receptionist were great
Cleanliness & Comfort
all clean
Activity Reviews
Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada

well informed guide

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Montserrat & Lunch at a Farmhouse
Day Trip to Montserrat & Lunch at a Farmhouse
Barcelona

excellent guide, excellent lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private City Walk & Royal Palace Experience
Private City Walk & Royal Palace Experience
Madrid

excellent and well-informed guide

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

Iguazu Falls & Rio
Brazil | Oct 7 - Oct 10, 2023

Andy
Andy W.
United Kingdom | Reviewed on Oct 11, 2023
We had a great time at Iguazu Falls and Rio. Sara, the local specialist did an excellent job - especially so because our plans changed a couple of days before arrival and also we had some delayed flights during the trip. We especially enjoyed the Argentinian side of the Iguazu falls and the boat trip. Both guides were outstanding. Read more

We had a great time at Iguazu Falls and Rio. Sara, the local specialist did an excellent job - especially so because our plans changed a couple of days before arrival and also we had some delayed flights during the trip.

We especially enjoyed the Argentinian side of the Iguazu falls and the boat trip.

Both guides were outstanding.

Activity Reviews
Dinghy trip from the Argentinian side ´Gran Aventura´
Dinghy trip from the Argentinian side ´Gran Aventura´
Foz do Iguaçu

Great fun

Rio in a Day: Christ the Redeemer, Sugarloaf, Selarón Steps and More*
Rio in a Day: Christ the Redeemer, Sugarloaf, Selarón Steps and More*
Rio de Janeiro

Wonderful day. Guide was outstanding.

Local specialist: Sara Martinel
Sara
Sara Martinel
Local specialist in Rio de Janeiro | Replied on Oct 11, 2023

Dear Andy!
Thank you for taking the time to leave this review about our work and your experience!
I hope to hear from you soon in the future if you want to explore the immense Brazilian territory more calmly ...and in the meantime I thank you for your kindness.
I'm happy that our loyal guides helped make your tours special.
Warm greetings from Rio!
Sara

Croatian Honeymoon dream come true
Croatia | Sep 28 - Oct 8, 2023

Cheryl
Cheryl T.
Wake Forest, NC | Reviewed on Oct 11, 2023
Nikkola was wonderful in every aspect of coordinating our trip to Croatia. He was extremely patient and flexible when our dates of travel changed and was able to accommodate our wishes with the new dates of travel. The accommodations, drivers, guides that Nikkola arranged were top-notch. I would recommend Nikkola for a stress free trip to Croatia or anywhere. Thank you Nikkola for making our honeymoon so incredibly special. Read more

Nikkola was wonderful in every aspect of coordinating our trip to Croatia. He was extremely patient and flexible when our dates of travel changed and was able to accommodate our wishes with the new dates of travel. The accommodations, drivers, guides that Nikkola arranged were top-notch. I would recommend Nikkola for a stress free trip to Croatia or anywhere. Thank you Nikkola for making our honeymoon so incredibly special.

Hotel Reviews
Villa Teuta
Trogir

Conveniently located in Trogir.

Authenticity & Character
Location
Staff
The hotel staff were beyond accommodating. Met us to help us with our luggage, were able to contact car rental and get returned for us, packed us a breakfast to go for early departure - went above and beyond!
Cleanliness & Comfort
Comfy, clean and quality
16 Lakes Hotel
Rakovica

Wonderful hotel close to Plitvice NP.

Authenticity & Character
Modern yet homey, quality in every aspect
Location
Convenient to Plitvice NP
Staff
Antonio went above and beyond to help us plan our trip to Plitvice NP. He was there for our every need.
Cleanliness & Comfort
Zuviteo Residence
Korčula

Wonderful accommodations, staff, location.

Authenticity & Character
In the heart of old town in an old building but with modern updates.
Location
Close to everything
Staff
Edo, the driver was gracious and so accommodating.
Cleanliness & Comfort
Spotless!
Activity Reviews
Private Island of Hvar Cycling Tour
Private Island of Hvar Cycling Tour
Croatia

My husband and I were the only two on this small group cycling tour. It was wonderful to get out of the city and see more of Hvar.

Quality of Experience
Guides, Drivers and Staff
JJ, our guide was knowledge, fun and tailored the experience for our needs.
Transport
Elafiti Islands - Private Half Day Sailing Tour
Elafiti Islands - Private Half Day Sailing Tour
Dubrovnik

We were not able to sail because there was no wind which was disappointing but certainly not our guides fault. Peter was wonderful and made the trip enjoyable in spite of the inability to sail

Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 18, 2023

Hi Cheryl,

Thank you for your reviews and kind words!

We greatly appreciate our guests' input and all the reviews they provide us with to ensure the best possible experience for any future travelers. I’m happy to hear everything went smoothly and that you had a great honeymoon trip! Working on this trip with you was truly a pleasure and I’m very thankful I was able to introduce you to beautiful Croatia!

Hope you will visit again and wish you all the best,
Nikola

Every thing was planned for and we had a grea...
Vietnam | Sep 26 - Oct 10, 2023

Rochelle
Rochelle E.
Walker, MI | Reviewed on Oct 11, 2023

Every thing was planned for and we had a great time. So glad we could customize our trip to our interests and time frame.

Local specialist: Alex Nguyen
Alex
Alex Nguyen
Local specialist in Hanoi | Replied on Oct 12, 2023

Dear Rochelle,
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!
Best wishes,
Alex

All our guides were amazing that we had for o...
Portugal | Oct 4 - Oct 10, 2023

R
Randy D.
Warrenton, OR | Reviewed on Oct 11, 2023

All our guides were amazing that we had for our excursions and the customer service we received before and during our trip was exceptional. We will definitely be using them again for future trips

Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Oct 11, 2023

Hi Randy, thank you very much for taking the time to write this review. It was my pleasure to organize this trip for you and I'm so glad to hear you had a great time! I would love to work with you again! You can contact me anytime! Warm regards, Karenina

Wonderful experience. I so very highly recommend!!
Croatia | Sep 16 - Sep 30, 2023

L
Laura A.
Los Angeles, CA | Reviewed on Oct 11, 2023
The entire trip was flawless. Sarah and Mislav guaranteed everything ran so very smoothly this entire trip. When weather changed, we had a new adventure to experience. The hotels we stayed in general were were wonderful particularly the Hotel Bellevue in Dubrovnik and the Conaro in Split. We had excellant dining experiences which they helped us attain. When we made last minute changes, they accommadated our plans. We very highly recommend this tour company. I can't say enough how that... Read more

The entire trip was flawless. Sarah and Mislav guaranteed everything ran so very smoothly this entire trip. When weather changed, we had a new adventure to experience. The hotels we stayed in general were were wonderful particularly the Hotel Bellevue in Dubrovnik and the Conaro in Split. We had excellant dining experiences which they helped us attain. When we made last minute changes, they accommadated our plans. We very highly recommend this tour company. I can't say enough how that made this such a memorable trip. I am telling all my friends to use their vast knowledge and care and book through kimkim.
Thank you so much for our wonderful experience. Based on this trip, I have booked another trip through Kimkim to Portugal.

Hotel Reviews
Boscovich Boutique Hotel
Podgorica

We were peasantly surprised. Really enjoyed staying g at the hotel. Did not have huge expectations but quite nice. What was really a delight was the restaurant. We had dinner there and one of our best meals. We were not expecting that after all of our wonderful dinners..

Authenticity & Character
Nice old building. Clean. Amazing front staff.
Location
Staff
Some of the best service we have had all trip. Very nice
Cleanliness & Comfort
Palazzo Radomiri Heritage Boutique Hotel
Kotor

We had a lovely suite with sea view. Very old and authentic.. the front office staff were amazing and helpful. The breakfast staff probably could have used so.e hospitality training.

Authenticity & Character
Old stone inside and out. The most authentic old architecture
Location
In a lovely spot away from old Town. Stunning views right on the water.
Staff
The breakfast staff really needed some help with hospitality. A bit rude at times, forgetful and took some time to receive the meal
Cleanliness & Comfort
The room and bathroom. And outside spaces
Hotel Bellevue Dubrovnik
Dubrovnik

We had a lovely suite. The entire room was superb. We had a balcony which is important to us with an amazing view. The rooms and bathrooms were amazing. The entire hotel was stunning. The restaurant was beuatiful overlooking the rocky cliffs and sea below. Their was a beach and small beach club which we enjoyed. The hotel was a short wLk from town. This was our favorite hotel. Fabulous, wanted to stay longer.

Authenticity & Character
Stinning
Location
Awesome view on the cliff. Close enough to old Town to wLk
Staff
Cleanliness & Comfort
All of it. Will come back
Beach Bay Hvar
Hvar

We had a suite which really made a difference for us. The location was perfect. There was a sundeck and adjacent beach we swam in. The breakfast was wonderful.

Authenticity & Character
Location
Close to everything but quiet
Staff
Cleanliness & Comfort
Cornaro Hotel
Split

Lovely hotel. Perfect location. Excellant service. Awesome deck on roof

Authenticity & Character
Location
Just outside old Town so you can walk but also receive cars
Staff
Cleanliness & Comfort
Activity Reviews
Transfer / day trip to Montenegro where you'll spend the night
Transfer / day trip to Montenegro where you'll spend the night
Dubrovnik

Yes good driver. Lots of chatting about croatia and montenegro. Very informative. Driver to Podgorica was nice and informative

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Croatia

Lovely farm lovely chef. Excellant food

Quality of Experience
Food
Yum
Guides, Drivers and Staff
Transport
Guided Hike to Mt. Srd
Guided Hike to Mt. Srd
Dubrovnik

We really enjoyed this hike. We were grateful to have the hike down the back way on the way down also so we had other paths to hike and vista's to see. Stunning vistas

Quality of Experience
Guides, Drivers and Staff
Informative
Transport
We waked from hotel. So nice long hike which we enjoyed
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia

Really informative. Loved Dubrovnik. We were a little tired at end of a long day

Quality of Experience
Very informative
Guides, Drivers and Staff
Transport
We were dropped off in old town.
Korcula -> Dubrovnik stopping along the Peljesac Peninsula
Korcula -> Dubrovnik stopping along the Peljesac Peninsula
Korčula

Some of the best wine was had here!! The wine tours selected were perfect. A small family run winery where we met the owner and the large beuatiful estate wine, which we hope to be able to buy back in the states

Quality of Experience
Guides, Drivers and Staff
Everyone is so kind and informative and happy to explain their culture and life
Transport
Our drivers were all great
Hvar Wine Tasting Excursion
Hvar Wine Tasting Excursion
Hvar

Wonderful day wine tasting. Good wine , beautiful settings

Quality of Experience
Guides, Drivers and Staff
Our guide was wonderful. We really enjoyed spending time with her. Loved learning about croatia through her eyes
Transport
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split
Quality of Experience
Interesting boat driver. Enjoyed talking to him
Guides, Drivers and Staff
Rafting the Cetina River
Rafting the Cetina River
Croatia

So fun!! Had a,wonderful time. Great guides. Perfect outing!!!

Quality of Experience
Guides, Drivers and Staff
Fun guides. Kept us safe excellant
Transport
Good transport
Guided Walking Tour of Split
Guided Walking Tour of Split
Split

Very informative. Really enjoyed split

Guides, Drivers and Staff
Local specialist: Sarah Cosic

Wow! Tamar was such a pleasure to work with. ...
Ecuador | Sep 17 - Sep 26, 2023

Michael
Michael L.
Moreno Valley, CA | Reviewed on Oct 11, 2023
Wow! Tamar was such a pleasure to work with. I am so happy to have been matched with him. This trip was a once in a lifetime vacation with my 13 year old daughter. From the moment Tamar and I began discussions about this coming of age trip he immediately began designing an itinerary with my daughter in mind. We spent at least 2-3 hours on the phone with my daughter really planning this trip. The kindness Tamar treated both my daughter and I as we planned and tweaked our itinerary was... Read more

Wow! Tamar was such a pleasure to work with. I am so happy to have been matched with him. This trip was a once in a lifetime vacation with my 13 year old daughter. From the moment Tamar and I began discussions about this coming of age trip he immediately began designing an itinerary with my daughter in mind. We spent at least 2-3 hours on the phone with my daughter really planning this trip. The kindness Tamar treated both my daughter and I as we planned and tweaked our itinerary was really special. We were able to do so many amazing things that we honestly would not have been able to accomplish without him. I wish I was a better writer because Tamar was amazing in every way. During the trip he was checking on things often and really going beyond what I expected of him. It is clear Tamar is extremely passionate about his job.

Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on Oct 11, 2023

Hi Mike,
I can't be grateful enough for your kind words! Since we started working together, and since I'm not a father yet, I placed myself in your shoes and it was clear to me that we need to plan an unforgettable trip for Tiffany! I'm incredibly happy to know that mission accomplished :) This is one of the most special trips to my heart! I have to give thanks also to all our guides and service providers, especially Sebastian, who helped make this experience a memorable one.
I hope I get to work with you again and to welcome you either in Ecuador or the neighboring countries!
Yours,
Tamer

Trip of a Lifetime
Greece | Sep 26 - Oct 8, 2023

David
David B.
West Sacramento, CA | Reviewed on Oct 11, 2023
My head is still reeling from our amazing trip to Greece, due in large part to the excellent planning by the Kimkim team. Every aspect of the vacation was taken care of, including the drivers, tours and hotels. Page and I went to Athens and three islands, Tinos, Paros and Santorini. I especially enjoyed our six hour driving tour on Tinos, highlighted by a visit to a marble sculpture studio in Pirgos. Our guide, Sophia, shared a lot of information in a relaxed and personable way. ... Read more

My head is still reeling from our amazing trip to Greece, due in large part to the excellent planning by the Kimkim team. Every aspect of the vacation was taken care of, including the drivers, tours and hotels. Page and I went to Athens and three islands, Tinos, Paros and Santorini. I especially enjoyed our six hour driving tour on Tinos, highlighted by a visit to a marble sculpture studio in Pirgos. Our guide, Sophia, shared a lot of information in a relaxed and personable way.

Thanks to all the professional people who contributed to this most memorable vacation!

Hotel Review
Makris Beach Hotel
Kamari

Santorini is a very beautiful island, but it is also very crowded. We spent many hours exploring the hidden pathways in Oia and Fira. The Markis Beach Hotel in Kamari was the perfect getaway, far from the crowds. Our room was bright and cheerful; the lounge, restaurant and beach made us feel as if we were in paradise. Thanks to Kimkim, we had the most memorable vacation.

Authenticity & Character
The hotel was comfortable and beautifully maintained.
Location
Right on the beach, away from the crowds.
Staff
The staff was extremely attentive and ready to answer all our questions.
Cleanliness & Comfort
Our room was decorated in a simple and tasteful manner.
Activity Review
Sunset Santorini: Cooking & Wine
Sunset Santorini: Cooking & Wine
Santorini

Wine, wine and even more wine. The chef for our cooking lesson was knowledgeable and entertaining. Our small group learned to make several delicious recipes and we enjoyed the fruits of our labor in a splendid luncheon. Constantine, our driver and tour guide, was lively and enthusiastic. He shared several unique wine varieties and the bottle never seemed to be empty. After the cooking lesson and wine tastings, Constantine drove off to a special spot to see the sunset. He didn't seem to want the tour to end. His exuberance and kindness showed us a lovable side of the Greek people.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

A trip of a lifetime!
Portugal | Sep 28 - Oct 7, 2023

Joan
Joan K.
Minneapolis, MN | Reviewed on Oct 11, 2023
Pedro from Across Portugal was amazing! This is the first time I tried KimKim, and I was not sure what to expect. Immediately I was connected with Pedro, and he went through 5 rounds of itinerary planning, as he patiently continued to come up with options to suit our interests, travel style and budget - he did so much work before we ever made a commitment or put down any money!
A few weeks before our trip, he provided tons of details about every aspect of our trip (even driving tips for when...
Read more

Pedro from Across Portugal was amazing! This is the first time I tried KimKim, and I was not sure what to expect. Immediately I was connected with Pedro, and he went through 5 rounds of itinerary planning, as he patiently continued to come up with options to suit our interests, travel style and budget - he did so much work before we ever made a commitment or put down any money!
A few weeks before our trip, he provided tons of details about every aspect of our trip (even driving tips for when we rented a car). A couple days before we left, he set up a What’s App group so my husband and I could keep in touch with him and his team.
Every single day of our trip, he checked in with us to give details about the next day, and was so personable and delightful- checking in to make sure everything went well and that we were satisfied with our guides, etc.
When we got confused about where to return our car, I messaged him, and within seconds he and his colleague Joao responded with instructions and even a picture of the ramp with an arrow. Amazing!
The best day was the trip to Douro Valley. He set us up with a boat ride, a wine tasting, vineyard tour and lunch. We had no idea what a treat it would be! It was a private boat tour! A gourmet 3 course lunch with wine pairings, and a private tour with tastings - we felt like royalty! We spent half the time toasting Pedro for arranging such an amazing day!
Our tour guides in Lisbon (Margarita) and Porto (Andre) were excellent. They each tailored our tour based on what we were interested in, which was impressive. Our drivers were all like tour guides too, going out of their way to make special stops and explaining locations and culture.
Pedro always signed his notes with “your friend in Portugal” and he really was! I cannot recommend him enough!

Hotel Reviews
Hotel Britania Art Deco
Lisbon

The hotel was centrally located and very classic European. It was in a ritzy neighborhood and felt very special. I really enjoyed my stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dos Templarios
Tomar

This hotel was more of a typical conference hotel, but we were upgraded to a junior suite with balconies overlooking a castle. It offered a great view!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Royal Bridges Hotel
Porto

This hotel was super ultra-modern and centrally located as well, making it easy for us to explore the city on foot. I enjoyed the contrast between the other two hotels and this one.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

Margarita was the BEST!! So knowledgeable and delightful!

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Our driver for the day was fantastic. He took us to Sintra and then suggested a few other places that we could visit. One of the unexpected stops was a place where he goes rock climbing. It was a wonderful surprise and a unique experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Andre was our guide for this tour and he was equally amazing. He shared his love for wine with us and even treated us to a bottle. He tailored the tour to our interests and was very accommodating.

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

This was the highlight of the trip. I was pleasantly surprised to find out we had a private boat ride to ourselves. The winery visit and lunch were beyond spectacular. The lunch was a five-star gourmet meal with wine pairings, set on a balcony overlooking the vineyard. The service was top-notch and it was all included.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 11, 2023

Dear Joan,
WOW! Thank you so much for such a detailed feedback!
It really means the world to me that you paid attention to all the small details and all the effort we put into your trip - you are awesome! I will be very happy to share your comments with everyone involved.
I am sure that you are already expecting on how this message is going to end... A big thank you from....
Your friend in Portugal - Pedro :)

What an experience-highly recommend!
Vietnam | Sep 30 - Oct 7, 2023

M
Miriam S.
United Kingdom | Reviewed on Oct 11, 2023

Minh was really nice and helped us to find the write route. He was super helpful and answered quick. I would highly recommend him as your travel agent!

The trip and the tour guide was excellent and it exceeded our expectations by far! What an experience. Everything was great organised and we never had the feeling of "left alone". Very highly recommended to do the same!

Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Oct 11, 2023

Hi Miriam,

Thank you for taking time sharing your feedback, I and my team are super thrilled reading this! I'm sure this is a great motivation for us all to do better than the best every day, so thank you again for your kind words. We and Vietnam are always ready to welcome you again and your family & friends in the near future!

All my best,
Minh.

Provence was great
France | Sep 14 - Sep 30, 2023

Richard
Richard N.
Newburgh, NY | Reviewed on Oct 10, 2023
Overall our Kimkim trip was very good.
We enjoyed Provence & Mas de L’Oulivie immensely.
We had some minor disappointments with our Paris guide - he did not provide the complete trip that he outlined at the start of the tour (poor time management)
The BestWestern hotel in Montmartre was definitely not a 4-star hotel - there was no onsite restaurant / no room service and the continental breakfast was poor quality (we had breakfast outside the hotel on the 2nd day). In addition, the rooms...
Read more

Overall our Kimkim trip was very good.
We enjoyed Provence & Mas de L’Oulivie immensely.
We had some minor disappointments with our Paris guide - he did not provide the complete trip that he outlined at the start of the tour (poor time management)
The BestWestern hotel in Montmartre was definitely not a 4-star hotel - there was no onsite restaurant / no room service and the continental breakfast was poor quality (we had breakfast outside the hotel on the 2nd day). In addition, the rooms were much smaller than we expected.
The windowless room in Arromanches was completely unacceptable. No windows / no bathroom fan / no ventilation. The rest of that hotel was good.

Hotel Review
Mas de l’Oulivié
Les Baux-de-Provence

Beautiful grounds, very nice rooms, great staff and Les Baux is a nice site.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lise Troulier

Malaysia and Indonesia Adventure Getaway.
Indonesia | Sep 7 - Sep 28, 2023

Wynand
Wynand B.
Zimbabwe | Reviewed on Oct 10, 2023
Dear Ana and the Kim Kim team. What an amazing adventure trip we had to Malaysia and Indonesia! No tour operator could assist us from Africa and we came across Kim Kim on the internet who connected us to Ana. We did some research as to what we wanted to see and learn about and experience on our adventure getaway, and with Ana's guidance and patience and working through many options, we finally settled and decided on version 9! Starting in Kuala Lampur and visiting the Batu Caves, the... Read more

Dear Ana and the Kim Kim team. What an amazing adventure trip we had to Malaysia and Indonesia! No tour operator could assist us from Africa and we came across Kim Kim on the internet who connected us to Ana. We did some research as to what we wanted to see and learn about and experience on our adventure getaway, and with Ana's guidance and patience and working through many options, we finally settled and decided on version 9! Starting in Kuala Lampur and visiting the Batu Caves, the Aquarium, the Kuala Lampur Bird Gardens to name but a few things. We then travelled to Bukit Lawang where we started our jungle trek to Gunung Leuser National Park. To see the fauna and flora and experience the jungle with all the different primate species and birds, reptiles and mammals. Orangutans, Thomas Leaf Monkeys, Gibbons, flying lizzards, dragon lizzards, squirrels, butterflies to name but a few. Hearing the sounds of the forest. Camping by a river was just amazing. Then proceeding onwards to Betestagi and climbing Mount Sibayak Volcano and seiing the sulphur vents. To Lake Toba and Samosir Island and learning about the Batak peoples. Then visiting an orchid farm on the way to Medan with hundreds of species of orchids. Making our way onwards to Flores Island to catching our private boat trip to Rinca and Komodo Islands to see the great Komodo Dragons around the Flores sea. We went snorkeling with turtles and the abundant underwater life around these islands. Then onwards to Gili Meno to slow down and take a rest. Stopping over in Bali to experience the culture of the peoples of this island. Learning about Luwak coffee, visiting an amazing local art gallery. Then back to Kuala Lampur. Our getaway holiday trip involved learning about cultures and peoples and seeing amazing wildlife. Eating the most amazing food Malaysia and Indonesia had to offer. We would not have changed anything on our travels and every step was well organised by Ana and the Kim Kim team to provide a hassle free holiday. Absolutely nothing went wrong throughout our travels!
A huge thank you to Ana and Kim Kim as well as all the guides who picked us up at each place and taught us so much about the land and country of Indonesia. To the guides at Gunung Leuser National Park, Atte and Sudhar, to Zulkifli who showed us around Sumatra. To Agung for showing us around Bali. To Yuris who guided us on the boat to Rinca and Komodo and showed us the wildlife wonders underwater as well as on the islands. Truly, this was an amazing adventure and Indonesia and Malaysia are amazing countries to explore and have an adventure getaway!
Thank you.
Wynand and Petra

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Oct 16, 2023

Hello dear Wynand and Petra,

Thank you so much for your wonderful review!

But even bigger thank you for being such an amazing guests! I am happy we had an opportunity to meet and thank you for being so caring about the nature and so respectful of Indonesian and Malaysian culture. You truly were the guests to wish for!

I will pass along the praise to all the guides, and we hope to welcome you to Indonesia, Malaysia or Singapore in future!

All the best!
Ana

Visit to Portugal was nothing short of incredible
Portugal | Sep 8 - Sep 21, 2023

Steven
Steven C.
San Diego, CA | Reviewed on Oct 10, 2023
The visit to Portugal was nothing short of incredible. Our trip was a “mama-moon” following my wife’s daughter’s wedding. With all the planning for the wedding, it was both a relief and added value to have Joao help in the planning of our 2-week getaway. His attention to several changes and timely feedback was very much appreciated.
During our visit, we had the luxury of personal drivers and tour guides, making the visit both relaxing and a personal touch… adding great relational...
Read more

The visit to Portugal was nothing short of incredible. Our trip was a “mama-moon” following my wife’s daughter’s wedding. With all the planning for the wedding, it was both a relief and added value to have Joao help in the planning of our 2-week getaway. His attention to several changes and timely feedback was very much appreciated.
During our visit, we had the luxury of personal drivers and tour guides, making the visit both relaxing and a personal touch… adding great relational interaction for the sightseeing trip. Jose, our driver, was both professional and a wealth of knowledge about both Portugal’s history and current events. Equally, our tour through Lisboa by Margarida was fun, entertaining, and a joyful part of our trip.
Although a bit challenging, renting a car to drive through the Douro Valley and then onto Madrid over the mountains was a real highlight of the trip.
Each stop planned by Joao was well thought out and added to the overall experience. Especially loved our side trip to Seville as we drove back into Portugal after 4 nights in Spain.
As has been shared in previous reviews, traveling with KimKim is a more expensive than other travel services, however the service provided was outstanding and a testimony to both Joan’s assembled team and their pride in showing the best of Portugal.

Hotel Review
Hotel Britania Art Deco
Lisbon

Elegant, boutique type hotel in the center of the city, quiet yet close to many special spots in Lisboa. Outstanding, professional staff to complement the hotel’s ambiance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Vineyard Delightful Lunch Experience
Douro Valley Vineyard Delightful Lunch Experience
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon
Quality of Experience
Guides, Drivers and Staff
Margarida is extremely entertaining, well spoken and a wealth of historical significance. A talent and “old soul”… her influence makes us want to come back to Lisboa and Portugal.
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Oct 11, 2023

Hello Steven,
Greetings from sunny Portugal!
Thank you so much for your feedback about your experience in Portugal and Spain! Our team is really happy to know you had a great experience and time with us.
Thank you once again for your trust!
Obrigado,
João & Across Portugal Team

Already wrote some specifics about the proble...
Spain | Sep 29 - Oct 7, 2023

Daniel
Daniel H.
Port Washington, NY | Reviewed on Oct 10, 2023
Already wrote some specifics about the problems we had on the self-guided day driving from Toledo to Cordoba - activities recommended were not properly researched and proved to be a waste - otherwise, the trip was excellent - hotel rooms were all excellent, clean, pretty, well-situated, with lovely helpful staffs- tours all were done professionally with quality guides, all on time, all proficient Read more

Already wrote some specifics about the problems we had on the self-guided day driving from Toledo to Cordoba - activities recommended were not properly researched and proved to be a waste - otherwise, the trip was excellent - hotel rooms were all excellent, clean, pretty, well-situated, with lovely helpful staffs- tours all were done professionally with quality guides, all on time, all proficient

Hotel Reviews
Room Mate Alba
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Toledo
Toledo
Location
be careful - had issues with navigation on the I Phone
Hotel Las Casas de la Judería
Córdoba

So Charming! Perfect location -

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gravina 51
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cortijo La Organic
Ronda
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palacio de Santa Paula
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Madrid Wineries Trip
Private Madrid Wineries Trip
Madrid

Our guide Pepe was very personable - did not get involved much once we were at the wineries, but he took us to 3 very different places so it was a great variety - the people at the wineries were charming, welcoming, and generous with the tastings

Quality of Experience
Food
not a food oriented trip
Guides, Drivers and Staff
Transport
Highlights of Toledo Walk
Highlights of Toledo Walk
Toledo

Had a wonderful guide named Sonia - she was personable, knowledgeable, and knew when to tell us more, and when to back off with too much detail - we saw magnificent features of the city, varied sites - time well spent - would not want to do this on our own

Quality of Experience
Guides, Drivers and Staff
Self-Guided Visit to Grazalema
Self-Guided Visit to Grazalema
Spain

Interesting town to see, but we were rushed, needing to get to organic vineyard in Ronda by 12:30 - timing/spacing between activities should be better planned -

Private Mezquita, Alcázar & Jewish Quarter Discovery Walk
Private Mezquita, Alcázar & Jewish Quarter Discovery Walk
Córdoba

Another must-do tour, especially with a private guide as there is much to see and much to learn. Our guide did get much too wordy, with too much detail and minutiae that was not necessary, but with a guide we were able to make the most of our time

Quality of Experience
Guides, Drivers and Staff
Ancient Bath Experience
Ancient Bath Experience
Spain

Fun activity after all the walking and touring - nice, self-indulgent experience in a clean safe environment run very professionally

Quality of Experience
Guides, Drivers and Staff
Tapas & Flamenco Experience in Seville
Tapas & Flamenco Experience in Seville
Seville

great group experience after several private tours - fun to join others when trying tapas in multiple locations - flamenco is a different activity which some may or may not enjoy, but culturally important to witness - part of regional history

Quality of Experience
Guides, Drivers and Staff
Private Tapas Tasting in Albaicín District
Private Tapas Tasting in Albaicín District
Granada

Ended up as a private tour, as we were only participants that evening - Theresa was an excellent guide, who took us away from the crowds to some hidden tapas gems - enjoyable company while walking through backstreets of Granada

Quality of Experience
Guides, Drivers and Staff
Organic Wine Tasting
Organic Wine Tasting
Ronda

charming owner of the vineyard was gracious host, but we were very late in arriving and were unable to truly enjoy the experience

Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada

Igone, our guide, was very knowledgeable but not boring with details and quite personable - able to see quite a lot in the time allowed - magnificent to see the castle and surrounding gardens

Quality of Experience
Guides, Drivers and Staff
Local specialist:

Couples tour of Portugal
Portugal | Oct 2 - Oct 8, 2023

L
Lisa D.
Port Washington, NY | Reviewed on Oct 10, 2023

From the time we were picked up at the airport in Lisbon to our departure all the plans made by Karenina were impeccable. The hotel in Lisbon was a little jewel in an excellent location.
The tours planned were excellent and we learned so much.
KimKim lets you choose tours by your interests, and the tour guides are prompt and informative. We had enough time in the Algarve to relax and enjoy the hotel facilities in between tours.

Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Oct 11, 2023

Hi Lisa, thank you very much for taking the time to write this review. As I mentioned yesterday, it has been a pleasure working with you from day 1. All of your guides said the nicest things about the two of you, they had so much fun with you. I would love to work with you again in the future. Until next time! Warm regards, Karenina

The entire trip was incredible thanks to KimKim!
Croatia | Sep 30 - Oct 7, 2023

Renee
Renee B.
Ventura, CA | Reviewed on Oct 10, 2023
The entire trip was incredible. It was so easy to work with Sarah in planning, even as we changed our minds and changed our routes. She was knowledgeable, patient and accommodating. We loved our guides in Split, Mljet and Dubrovnik. Mljet is an amazing place for people who like a bit of the outdoors and we highly recommend connecting with Luča. He is amazing, friendly and knowledgeable . While we were here in Croatia we had some random questions and Mislav answered them so quickly and... Read more

The entire trip was incredible. It was so easy to work with Sarah in planning, even as we changed our minds and changed our routes. She was knowledgeable, patient and accommodating. We loved our guides in Split, Mljet and Dubrovnik. Mljet is an amazing place for people who like a bit of the outdoors and we highly recommend connecting with Luča. He is amazing, friendly and knowledgeable . While we were here in Croatia we had some random questions and Mislav answered them so quickly and provided really helpful info beyond our initial questions.

The entire team as amazing and I highly recommend KimKim!

Hotel Reviews
Cornaro Hotel
Split

Clean and excellent location to Palace. Breakfast is amazing. We treated ourselves to the most wonderful massages.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bellevue Dubrovnik
Dubrovnik

A very high end hotel in the most perfect setting. Clean and beautiful.

Authenticity & Character
High end, very modern and comfortable.
Location
Staff
Every single one of them! We loved the massages.
Cleanliness & Comfort
The beds and bathrooms.
Hotel Odisej
Goveđari

Understanding this hotel is within the National park and it is minimalist, it was very thing you need.

Location
Staff
Activity Reviews
Guided Walking Tour of Split
Guided Walking Tour of Split
Split
Quality of Experience
Guides, Drivers and Staff
Krka National Park + Wine Tasting & Lunch
Krka National Park + Wine Tasting & Lunch
Split

The park was very crowded. Not anyone’s fault but if crowds are not your thing you may want to consider when you go. Our driver, Franče was the best we.earned so much from him and he made the trip fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Privately guided hike through Mljet National Park
Privately guided hike through Mljet National Park
Croatia

Such a a special place. This park is amazing. We loved visiting both natural and cultural features.

Quality of Experience
Guides, Drivers and Staff
Luča made the trip so amazing.
Transport
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia
Quality of Experience
Guides, Drivers and Staff
Local specialist: Sarah Cosic

Not impressed with Carl and his team; could b...
British Columbia | Sep 26 - Oct 2, 2023

Lani
Lani A.
Bergenfield, NJ | Reviewed on Oct 10, 2023
Not impressed with Carl and his team; could be more organized and responsive
Their site is not easy to navigate
John was an excellent guide; our bus driver was excellent as well
Read more

Not impressed with Carl and his team; could be more organized and responsive
Their site is not easy to navigate
John was an excellent guide; our bus driver was excellent as well

Hotel Reviews
Mountaineer Lodge
Lake Louise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Forest Park Hotel
Jasper

Love the vibe; perfect for the theme; love love the food and service; surprised with how good our dinners were Can’t give you 5 stars because our bathroom was not cleaned when we arrived; someone was doing repairs; caulking/glue gun left on bathroom floor, etc.. informed front desk and was taken cared of

Authenticity & Character
Love the overall vibe; decor, muted, fits the town, food was good
Location
Accessibility and ambience
Staff
Very responsive; anticipate needs
Cleanliness & Comfort
See above
Fairmont Banff Springs
Banff

Too big; tough to navigate; very expensive restaurants

Authenticity & Character
Old but have modern necessities but bathroom was so small; can’t put bath and makeup essentials together in there
Location
A castle in the woods!
Staff
Welcome team! Touched they knew my birthday!
Cleanliness & Comfort
Bed
Residence Inn by Marriott Calgary Downtown/Beltline District
Calgary

Clean, smell good, great location, great staff

Authenticity & Character
Just enough size, very clean and smells good, comfortable bed, sheets smell good, feels like home
Location
Staff
Very helpful and courteous
Cleanliness & Comfort
Activity Reviews
Follow the Icefields Parkway to Jasper
Follow the Icefields Parkway to Jasper
British Columbia

John our tour guide was top notch; our driver Mike was very skillful

Quality of Experience
Guides, Drivers and Staff
Transport
Columbia Icefield Excursion
Columbia Icefield Excursion
British Columbia

They made it so easy to love the place; my first time to step on ice outside of where I live.

Quality of Experience
Guides, Drivers and Staff
Transport
Jasper to Banff
Jasper to Banff
Jasper

Surprisingly passed my expectations

Quality of Experience
Guides, Drivers and Staff
Transport
Explore around Banff
Explore around Banff
British Columbia
Quality of Experience
I am a tea drinker; I love the new teas I found here
Guides, Drivers and Staff
Transport
Private Discover Banff and it's Wildlife
Private Discover Banff and it's Wildlife
Banff

Not really fond of seeing wildlife but I was in awe of what I saw here!

Quality of Experience
Guides, Drivers and Staff
Despite the challenges of the weather; they still were able to provide the experience
Transport
Thanh’s fir the new coach!
Local specialist: Carl Saulnier-Gagnon

Everything was nice and smooth, we really enj...
Nepal | Sep 23 - Oct 3, 2023

Z
Zuzana B.
Czechia | Reviewed on Oct 10, 2023

Everything was nice and smooth, we really enjoyed everything during the trip. Would happily recommend to anyone.

Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Oct 18, 2023

Dear Zuzana

Thank you for your wonderful review. We are happy to know you and your mother had great travel experience with us. We look forward to welcoming you back in Nepal soon :)

Regards
Sangita and HNB Team

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.