Kimkim Trip Reviews

4.8
Based on 19,774 ratings
Read 19,774 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Audrey was absolutely fantastic to work with ...
France | Mar 19 - Mar 28, 2026

Lindsay
Lindsay C.
Chicago, IL | Reviewed on Mar 30, 2026
Audrey was absolutely fantastic to work with and really listened to all of our ideas and wants for the perfect French vacation. We loved every second of the trip. It was nice that we didn't have to think about any of the details as Audrey took care of it all. We were able to just enjoy traveling and spending time as a family. We would definitely use KimKim again. Read more

Audrey was absolutely fantastic to work with and really listened to all of our ideas and wants for the perfect French vacation. We loved every second of the trip. It was nice that we didn't have to think about any of the details as Audrey took care of it all. We were able to just enjoy traveling and spending time as a family. We would definitely use KimKim again.

Hotel Reviews
Hotel Le Clos d'Amboise
Amboise

This was a hidden gem tucked away in Amboise. It was very clean and well appointed. We had plenty of space for our family of four. The staff was incredibly friendly and the breakfast was amazing. The yard also looked beautiful. We all wished it had been a bit warmer to hand outside and use the pool.

Authenticity & Character
Location
Amboise is adorable and very easy to walk to everything
Staff
Cleanliness & Comfort
Chateau de Bellefontaine
Bayeux

This was a great fit for our family of four. We had plenty of space to relax and spread out. The swing set was a big hit with my son. We enjoyed the bar and breakfast too. It was in a great location – very close to the town center but also remote and quiet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Versailles Bike Tour
Versailles Bike Tour
Paris

The bike tour of Versailles was an unexpected highlight of our trip! We did this on our last day of vacation, and I had reservations about spending so much time at Versailles. I am so glad we did it. The bike ride was a lot of fun and helped us feel active. Plus we got to see parts of the palace that we definitely would not have seen otherwise. Our guide was a lot of fun and gave us so much historic information. Marie Antionette's hamlet was spectacular. We got lost (in a good way) in her gardens and had so much fun. The farmers market in town was one of our favorite parts of the trip. We bought so much local food: cheese, fruit, meat and bread, and then enjoyed it in the palace gardens. I would highly recommend this activity.

Quality of Experience
Guides, Drivers and Staff
Our guide was fun and knowledgeable.
Caves Ambacia - Visit & wine tasting
Caves Ambacia - Visit & wine tasting
Amboise

This was a perfect wine tasting for our family of four. My husband and I wanted to experience at least one wine tasting, but since we travelled with our children we knew it would be hard. This was a great stop and scratched the wine-tasting itch. The guide was fun and knowledgeable and he kept our kids engaged as well.

Quality of Experience
Guides, Drivers and Staff
Tour of D-Day Sites
Tour of D-Day Sites
France

Our day of exploring the D-Day sites was spectacular. This was the highlight of the trip for my 10 year old son and husband. However, my daughter and I also thoroughly enjoyed it. Our guide, Manon, was very knowledgeable and made us have fun. She realized how much my son loved WWII and really talked to him about all the facts and history. The weather was spectacular, and because we visited in March the sites were not busy at all. We were able to explore bunkers, walk on the beach, and see some of the small towns. It was an emotional day but we all enjoyed it. I learned so much and have a greater respect for this part of history now.

Quality of Experience
Guides, Drivers and Staff
Manon was incredible.
Transport
It was a long day but the drives were great. We were able to see a lot from the car as well.
Visit of Sainte-Chapelle
Visit of Sainte-Chapelle
Paris

We weren't sure we wanted to see another chapel after the Notre Dame, but are so happy we did. Audrey encouraged us to stop by this breathtaking church. It did not dissapoint! Sainte-Chapelle is absolutely breathtaking. It was also a quick visit.

Quality of Experience
Louvre Museum Treasure Hunt
Louvre Museum Treasure Hunt
Paris

The Louvre Treasure Hunt was a highlight of our trip! Our guide was incredibly knowledgeable and kept our kids (ages 13 and 10) engaged the whole time. She realized how interested our kids were and spent extra time with them. The treasure hunt was a fun addition and helped keep the kids happy and focused. They even won a game at the end of the hunt. We were able to see all the BIG highlights of the museum in a good amount of time.

Quality of Experience
Our guide was amazing and fun.
Guides, Drivers and Staff
Transport
Seine River Cruise
Seine River Cruise
Paris

My whole family was a bit iffy about adding this on our first night, but it was perfect. It kept us awake after the long flight from America, but was also relaxing. We shared a glass of wine and juice and enjoyed the scenery. The sunset was incredible.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Visit of the Eiffel Tower with Access to the Summit (Entrance Tickets included)
Self-Guided Visit of the Eiffel Tower with Access to the Summit (Entrance Tickets included)
Paris

This was a perfect first day activity for our family. We all loved it more than expected. The weather was PERFECT. Our kids were blown away with the architecture and visiting the top floor. We only wish we had a little more time.

Quality of Experience
Guides, Drivers and Staff
Transport
NA
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Mar 30, 2026

Dear Lindsay
I am so glad you and your family enjoyed your holidays in France.
Don't hesitate to come back. We will be happy to welcome you again. Maybe in the south of France this time!
All the best
Audrey

Iceland Adventure
Iceland | Feb 16 - Feb 21, 2026

C
Cindy H.
Newark, NJ | Reviewed on Mar 30, 2026

Noga and the KimKim team made planning our Iceland adventure effortless and stress-free. The itinerary was well paced, and filled with stunning locations and unique hotels. All of the pre-trip info was clear, organized and incredibly helpful. The KimKim app kept everything organized so we could just enjoy the trip. Noga and the team were very responsive before and during the trip, and they had truly thought of every detail. We would highly recommend working with her and the KimKim team.

Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Apr 01, 2026

Thank you, Cindy! It was wonderful working with you and Jim and I'm so glad you had a fantastic trip to Iceland. I hope you'll consider kimkim again for your next adventure 😊

Seamless from Start to Finish
Switzerland | Mar 21 - Mar 28, 2026

Janelle
Janelle T.
Newark, NJ | Reviewed on Mar 30, 2026
The whole process, from planning to the actual trip, was seamless. Nathalie was thorough and answered all of my questions along the way. Our tour guides were excellent. Really happy with how everything came together. Read more

The whole process, from planning to the actual trip, was seamless. Nathalie was thorough and answered all of my questions along the way. Our tour guides were excellent. Really happy with how everything came together.

Hotel Reviews
Hotel Steffani
St. Moritz

A solid 4-star option in St. Moritz. The hotel is conveniently located near shopping and a grocery store. Breakfast is good and the staff is genuinely friendly. One unexpected perk — a free gym, which is rare for 4-star hotels in Switzerland. The rooms are modern and well renovated. One thing to be aware of: the building is older, and the hallways have quite a few steps up and down, so it may not be the best choice for those with accessibility needs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
LUGANODANTE - We like you
Lugano

This hotel checks every box. The location is fantastic — right in the center of town with a tram stop just outside the door that takes you directly to the train station. Everything is within walking distance. The hotel itself feels brand new, and the free breakfast is outstanding. Best spread we've seen. Highly recommend.

Authenticity & Character
Location
It's right at the center of town, within walking distance to shopping and sightseeing.
Staff
Cleanliness & Comfort
Activity Review
Zurich sunset tour and Cheese Fondue
Zurich sunset tour and Cheese Fondue
Zürich

Our tour guide Alan was friendly, knowledgeable, and full of fun facts about Switzerland. The tour included a stop at the Lindt chocolate factory followed by dinner on top of a mountain with a stunning view of Zurich. A great combination. My teenage son, who is generally hard to impress, genuinely enjoyed it — which says a lot. Would recommend this tour to anyone visiting Zurich.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Mar 31, 2026

Hi Janelle,

Thank you very much for sharing this review with us . Your feedback is very important for us as well as our partners on site !
I am truly happy that you and your son enjoyed this journey !

All the best,
Nathalie

We have never used a travel agent before but ...
Patagonia | Mar 9 - Mar 22, 2026

N
Nena C.
Atlanta, GA | Reviewed on Mar 30, 2026
We have never used a travel agent before but would definitely use KimKim again. Jimena was wonderful to work with as was Jessica at Dittmar Adventures. They were very thorough and responsive whenever we needed them both in the planning phase and during the trip to Patagonia. I can't imagine going without their help. We had been on a waiting list for Hotel Torres in Chile and they were able to secure a reservation for us which was wonderful. Felipe our driver and wine tour guide was... Read more

We have never used a travel agent before but would definitely use KimKim again. Jimena was wonderful to work with as was Jessica at Dittmar Adventures. They were very thorough and responsive whenever we needed them both in the planning phase and during the trip to Patagonia. I can't imagine going without their help.

We had been on a waiting list for Hotel Torres in Chile and they were able to secure a reservation for us which was wonderful. Felipe our driver and wine tour guide was fabulous during our day in the Casablanca wine region outside of Santiago.

It was an overall great experience.

Hotel Review
Hotel Las Torres Patagonia
Torres del Paine

One of the best places we have ever stayed. The staff, attention to detail, food and drinks as well as the location were perfect.

Authenticity & Character
beautiful decor suiting the space
Location
you could walk out the door and be on a trail
Staff
Francisco one of the waiters was especially great
Cleanliness & Comfort
everything
Activity Reviews
Casablanca Valley Wine Tour
Casablanca Valley Wine Tour
Patagonia

Felipe was a wonderful driver and wine expert. He was punctual and so knowledgeable and friendly. He made the drive time go by so fast. The two wineries were perfect.

Grey Glacier Boat Tour (round-trip)
Grey Glacier Boat Tour (round-trip)
Patagonia

the staff engagement was the best thing about the trip. Better time than we expected. Mateus and Constanza were especially great.

Local specialist: Jimena Pérez
Jimena
Jimena Pérez
Local specialist in Chile and Colombia | Replied on Mar 30, 2026

Hi Nena,

Thank you so much for your kind words and for sharing your experience! It was an absolute pleasure helping you plan your first trip with a travel agent. I’m so happy we were able to secure that stay at Hotel Las Torres for you.

I’m also glad to hear you enjoyed your time with Felipe in the Casablanca Valley; he is indeed a fantastic guide! Knowing that you felt supported throughout your journey in Patagonia means the world to me and our team at Dittmar.

Thank you for your trust!

Best,
Jimena

Peru 03/2026
Peru | Mar 23 - Mar 29, 2026

David
David M.
Newark, NJ | Reviewed on Mar 30, 2026
Our recent trip to Peru planned through Kimkim, with Kristy Tizon as our travel specialist, was nothing short of exceptional. From start to finish, the experience was seamless, personalized, and thoughtfully curated to match exactly what we were hoping to get out of the trip. Kristy did an outstanding job designing an itinerary that balanced adventure, culture, and relaxation. Every detail—transportation, accommodations, guided tours—was handled with precision, allowing us to focus... Read more

Our recent trip to Peru planned through Kimkim, with Kristy Tizon as our travel specialist, was nothing short of exceptional. From start to finish, the experience was seamless, personalized, and thoughtfully curated to match exactly what we were hoping to get out of the trip.

Kristy did an outstanding job designing an itinerary that balanced adventure, culture, and relaxation. Every detail—transportation, accommodations, guided tours—was handled with precision, allowing us to focus entirely on enjoying the experience rather than worrying about logistics. Her communication throughout the planning process was prompt and insightful, and she was always willing to adjust plans based on our preferences.

Highlights of the trip included exploring the Sacred Valley, experiencing the rich history of Cusco, and, of course, visiting Machu Picchu—each made even more memorable by the knowledgeable local guides Kristy arranged. The accommodations were comfortable and well-located, and every transition between destinations felt effortless.

What truly set this experience apart was the level of personalization and care. It never felt like a generic, pre-packaged tour—every aspect reflected our interests and travel style. Even when minor questions came up during the trip, support was quick and helpful.

I would highly recommend booking through Kimkim and working with Kristy Tizon for anyone considering a trip to Peru. It was a stress-free, unforgettable experience, and we’re already looking forward to planning our next adventure

Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Apr 01, 2026

Thank you so much, David! I truly appreciate your kind words, it was an absolute pleasure planning this trip with you. I’m so glad everything felt seamless and personalized, and that you had such a memorable experience in Peru. Looking forward to helping you plan your next adventure!

A fantastic, amazing trip!
Vietnam | Mar 16 - Mar 23, 2026

Brian
Brian G.
Denver, CO | Reviewed on Mar 30, 2026
A fantastic trip! We did some reading before we came to Vietnam, but our experience was even better than we could’ve imagined… The people are wonderful… The sites are incredible… The history is amazing… So many beautiful colors and textures and sights… our guide, Ha, is one of the best guides we have ever worked with… So knowledgeable… Incredibly helpful… He customize each part of the trip just for us… He gave so much time and energy to us… Five stars! Read more

A fantastic trip! We did some reading before we came to Vietnam, but our experience was even better than we could’ve imagined… The people are wonderful… The sites are incredible… The history is amazing… So many beautiful colors and textures and sights… our guide, Ha, is one of the best guides we have ever worked with… So knowledgeable… Incredibly helpful… He customize each part of the trip just for us… He gave so much time and energy to us… Five stars!

Hotel Reviews
Dragon Legend Cruise
Hon Gai

Quaint, but a little dated

Authenticity & Character
Location
Ha long bay is beautiful
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh

This hotel was one of the highlights of our trip… Located in the beautiful countryside… Surrounded by rice patties, and beautiful mountains… Very peaceful… Like having your own little home out in the Vietnamese country…

Authenticity & Character
Like going back to another time… Having our own bungalow out in the middle of the Vietnamese countryside…
Location
Quiet, peaceful location
Staff
Friendly and helpful
Cleanliness & Comfort
The housekeeping team was perfectionistic… Whenever we came back to our room, everything was laid out and such a beautiful way…
Peridot Grand Luxury Boutique Hotel
Hanoi

We had a beautiful sweet with a view of the old quarter of Henway… Centrally located… Fantastic staff… Great restaurants… We really enjoyed the experience… Would definitely return…

Authenticity & Character
Tastefully decorated, and lovely facilities…
Location
Right in the heart of the old quarter
Staff
Everyone was super helpful and very friend
Cleanliness & Comfort
Our room was very quiet and comfortable… A relaxing retreat…
Activity Reviews
Hanoi Departure - Goodbye Vietnam!
Hanoi Departure - Goodbye Vietnam!
Vietnam

Because we had several hours before we departed, we were able to go to the train street and watch the train go by right next to us as we enjoyed some Vietnamese coffee

Quality of Experience
Free  at your leisure in Hanoi
Free at your leisure in Hanoi
Hanoi

It was nice to have a day off to relax on our last full day in Vietnam…

Quality of Experience
We were able to go to a barber and get a haircut and I also had a manicure and pedicure
Food
Great to eat with locals… It’s nice to travel to another country and only eat with local people… No tourists!
Guides, Drivers and Staff
Ha, our guide was the very best
Transport
Bai Tu Long Bay - Tuan Chau Harbour (Dragon Legend Cruise) - Return to Hanoi
Bai Tu Long Bay - Tuan Chau Harbour (Dragon Legend Cruise) - Return to Hanoi
Vietnam

This was our least favorite part of the trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Ninh Binh - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Vietnam

Although it was good to see Ha Long bay, this was our least favorite part of the entire trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Ninh Binh: Hoa Lu - Trang An Grottoes
Hanoi - Ninh Binh: Hoa Lu - Trang An Grottoes
Vietnam

Seeing historical buildings and experiencing the beautiful lakes and grottos and temples was truly an experience of a lifetime

Quality of Experience
Seeing the ancient temples and taking the quiet boat ride through the caves and nearly the temples was amazing
Food
We had quite a feast at one of the local establishments… Our guide helped us choose what to have and it was all great
Guides, Drivers and Staff
Ha, our guide was excellent… Very knowledgeable… Always taking care of us…
Transport
Explore the Rural Villages nearby Hanoi city (Half Day)
Explore the Rural Villages nearby Hanoi city (Half Day)
Hanoi

We did not explore rural villages near Hanoi… Instead, we did an in-depth exploration of the old quarter… Weaving in and out of small alleys and intimate courtyards… We even went to the black market, which was amazing and fun…

Quality of Experience
Our guide, Ha, was excellent and customize the experience just for us… Super knowledgeable… Fun to be with… Took care of us the whole time…
Food
Eating in small, local establishments, where the real people of Vietnam eat was really fun…
Guides, Drivers and Staff
Our guide, Ha, was excellent and customize the experience just for us… Super knowledgeable… Fun to be with… Took care of us the whole time
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Mar 31, 2026

Dear Brian,

Thank you so much for your wonderful review!

We are truly delighted to hear that your trip to Vietnam exceeded your expectations. Your kind words about the people, landscapes, and rich culture mean a lot to us. It’s especially rewarding to know that you had such a great experience with Ha, he will be very happy to hear your praise. We are proud to have him on our team.

Thank you again for trusting us with your journey. We hope to welcome you back to Vietnam in the future for more amazing experiences.

Warm regards,
Camellia

A fabulous trip to pilgrimage sites in north India
India | Mar 6 - Mar 16, 2026

Jennifer
Jennifer M.
Denver, CO | Reviewed on Mar 30, 2026
My trip to northern India was fabulous! Rajat was an excellent facilitator of the planning process, preparing me well for the entire trip. He was also excellent at helping me make adjustments in the trip when needed. And the guides and drivers in all of the cities I visited were excellent, each with their own local knowledge and passion for their work. The hotels were all reasonably priced and well suited for visiting westerners, including delicious food. Overall, the trip far exceeded my... Read more

My trip to northern India was fabulous! Rajat was an excellent facilitator of the planning process, preparing me well for the entire trip. He was also excellent at helping me make adjustments in the trip when needed. And the guides and drivers in all of the cities I visited were excellent, each with their own local knowledge and passion for their work. The hotels were all reasonably priced and well suited for visiting westerners, including delicious food. Overall, the trip far exceeded my expectations. I can’t say enough good things about the wonderful people who guided and supported my visit. Thank you, thank you, thank you!

Hotel Reviews
Hotel Anand International
Gaya

Hotel and rooms were nicely appointed and food was excellent. The only problem was the room was always full of mosquitoes. Not good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kanha Shyam Prayagraj
Alllahabad

Excellent hotel with great food and beautiful rooms with very nice views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pristine Hotel
Varanasi

Very nice rooms, great food, and helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel The Great Ganga
Rishikesh

Nicely appointed hotel in great location overlooking the city and the river

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NUO By juSTa
New Delhi

Very nice hotel in interesting location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Triveni Sangam Visit and Spiritual Sites in Prayagraj (formerly Allahabad)
Triveni Sangam Visit and Spiritual Sites in Prayagraj (formerly Allahabad)
Allahabad

The boat ride to the confluence of the rivers was an excellent way to start the day. I chose not to do the holy dip myself given the state of the water, but it was meaningful to be part of such a large group of pilgrims. The temples after the boat ride were even more interesting. Ending with a visit to the shivalaya park was very interesting and gave a broader sense for India as a whole.

Quality of Experience
Guides, Drivers and Staff
Transport
Meditation and Reflection at Maharishi Samarak
Allahabad

This was a highlight of the trip for me. The samarak was away from the city and so was quiet and less crowded. It was an excellent place to meditate.

Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Ghats and attend Ganga Aarti
Visiting Ghats and attend Ganga Aarti
Varanasi

This was a great way to end the day, especially with a boat ride to return to the first ghat. The ceremony was crowded so seating was limited so it was good the guide got me there plenty early.

Quality of Experience
Guides, Drivers and Staff
Transport
Spiritual Exploration of Temples and Ghats in Varanasi
Spiritual Exploration of Temples and Ghats in Varanasi
Varanasi

This day included a lot of walking through very narrow and crowded walkways between densely packed buildings. A fantastic experience. And the temple visit was handled very smoothly. All great.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Boat Ride on the River Ganges
Sunrise Boat Ride on the River Ganges
Varanasi

This boat ride was an excellent way to start the day, particularly since it started near the place where the sunrise chanting was happening. Amazing. And the boat ride made it much easier to see the full range of ghats along the Ganges.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Rishikesh Spiritual Walking Tour with Ganga Aarti
Full Day Rishikesh Spiritual Walking Tour with Ganga Aarti
Rishikesh

An excellent day. The guide was especially flexible and also worked very hard to ensure I had the best possible opportunities given his status as an official guide with Incredible India.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rajat Gupta
Rajat
Rajat Gupta
Local specialist in Delhi | Replied on Mar 30, 2026

Dear Jennifer,

Thank you so much for your lovely words. Reading this truly made my day.
And I am really happy to know that you had such a meaningful and enjoyable journey and that everything came together well. It was a pleasure planning this trip with you and being part of this special experience.

Your kind feedback means a lot to us including everyone involved on the ground. Wishing you good health and many more beautiful journeys ahead. I would be happy to welcome you again anytime. Safe travels.

Warm regards,
Rajat

Olivia did a great job helping us plan and wi...
Japan | Mar 22 - Mar 29, 2026

T
Thomas A.
Chicago, IL | Reviewed on Mar 30, 2026

Olivia did a great job helping us plan and with daily reminders.

Our guides Taka, Meiji “May”, and Yuki were all amazing, knowledgeable, and friendly. Will recommend to everyone.

Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Mar 30, 2026

Thank you so much for your kind words! It truly means a lot to me. I’m so happy to hear that you had a great experience and that the daily reminders were helpful throughout your trip.

I’m especially glad to know that Taka, Meiji (“May”), and Yuki made such a positive impression—they are all wonderful guides, and I’ll be sure to pass along your compliments to them.

It was a pleasure assisting you with your journey, and I really appreciate your recommendation. I hope to help you plan another memorable trip in the future! 😊

Bal France Trip
France | Mar 13 - Mar 23, 2026

A
Andip B.
Canada | Reviewed on Mar 30, 2026
Was a good trip overall, one of that tour guides was not super knowledgeable about where we going, or how to use the metro to get there. At one point he jumped on the metro with few seconds to spare we followed him on quickly assuming everyone had enough time to get in the train. However one of my son’s got left behind as the doors closed before he could get on. All drivers were pleasant and on time. Read more

Was a good trip overall, one of that tour guides was not super knowledgeable about where we going, or how to use the metro to get there. At one point he jumped on the metro with few seconds to spare we followed him on quickly assuming everyone had enough time to get in the train. However one of my son’s got left behind as the doors closed before he could get on.

All drivers were pleasant and on time.

Hotel Reviews
Hotel New York - The Art of Marvel - Disneyland Paris
Chessy

Close to Disney, nice big rooms nice clean hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hélios Opéra Hotel
Paris

Small rooms, the 2 single rooms are extremely small no place to even open up a suitcase. If booking this hotel definitely recommend booking larger rooms as we had to upgrade which ended up costing a lot more. Breakfast was ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Apr 03, 2026
Hi Prab, Thank you for sharing this detailed feedback. We are glad to hear that the trip overall went well and that the drivers met your expectations in terms of punctuality and professionalism. We are, however, very sorry to read about your experience with one of the guides. The situation you describe in the metro, especially with your son being left behind, is not acceptable and should never happen. This clearly reflects a lack of anticipation and group management, and we fully... Read more

Hi Prab,

Thank you for sharing this detailed feedback.

We are glad to hear that the trip overall went well and that the drivers met your expectations in terms of punctuality and professionalism.

We are, however, very sorry to read about your experience with one of the guides. The situation you describe in the metro, especially with your son being left behind, is not acceptable and should never happen. This clearly reflects a lack of anticipation and group management, and we fully understand how stressful this must have been.

We take this feedback very seriously and will address it directly with the guide concerned to ensure this does not happen again. Proper coordination, clear communication, and ensuring the safety and cohesion of the group at all times are essential standards we expect.

Thank you again for bringing this to our attention — it helps us improve our operations on the ground.

Please do not hesitate to reach out if you would like to discuss this further.

Best,
Sebastian

Norway Spring 2026
Norway | Mar 14 - Mar 22, 2026

Anette
Anette U.
Flagami, FL | Reviewed on Mar 29, 2026
Unfortunately, I was very disappointed with the trip planning and overall service for our Norway trip. The only reason I am giving stars is because Norway is an incredible country and, thankfully, it runs so well on its own. Also, the hotel in Alta , Onga was extraordinary, and we were lucky enough to see the Aurora, which was truly unforgettable. That said, the planning felt overly commercial and generic. From hotel reservations to transfers to restaurant recommendations, everything seemed... Read more

Unfortunately, I was very disappointed with the trip planning and overall service for our Norway trip. The only reason I am giving stars is because Norway is an incredible country and, thankfully, it runs so well on its own. Also, the hotel in Alta , Onga was extraordinary, and we were lucky enough to see the Aurora, which was truly unforgettable.

That said, the planning felt overly commercial and generic. From hotel reservations to transfers to restaurant recommendations, everything seemed focused on standard tourist logistics rather than creating a meaningful or authentic cultural experience. We had no real opportunities to connect with Norwegian culture, traditions, or local experiences, which is what I expected from a company like Kimkim.

There were also several major issues that should never happen with a professional travel agent:
1. The castle visit in Denmark – we were not informed of the ticket time, and we missed the visit completely.
2. Bergen airport transfer – we were forced to arrive extremely early, which caused us to miss the only great part of the Bergen hotel: the breakfast.
3. Transfers advertised as private – we were clearly told in writing (and charged accordingly) that all transfers would be private, yet in Alta the transfer was shared. Because of this, we had to miss a museum visit.

Overall, there was very little attention to detail and almost no care in making sure the trip flowed smoothly. For the high price I paid, the service and planning did not match expectations at all.

I strongly recommend that future Kimkim travelers consider working with a different Norway specialist.

Hotel Review
ONGA Boutique Lodge
Alta

Onga in Alta was absolutely wonderful. In such a cold and extreme environment, the hotel felt incredibly warm, cozy, and welcoming. The property is beautiful, peaceful, and thoughtfully designed, making it the perfect place to stay in Northern Norway. What truly stood out was the staff — they genuinely go out of their way to accommodate guests and make everyone feel comfortable and cared for. Their hospitality made a huge difference in our experience. A perfect stay and highly recommended!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kadri Talvik

New Zealand in two weeks
New Zealand | Mar 14 - Mar 27, 2026

D
David L.
Boston, MA | Reviewed on Mar 30, 2026

The itinerary presented to us was exactly what we wanted and Kathrin did a great job of setting up the trip. There was an unexpected glitch in that the overnight cruise on Doubtful sound had to be cancelled because of a mechanical problem with the boat.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Apr 01, 2026

Thank you so much for your kind review. I’m delighted to hear the itinerary was just what you were hoping for — it was a pleasure planning your trip.

I truly appreciate your understanding about the unexpected cancellation of the Doubtful Sound cruise. Even with that hiccup, I hope New Zealand still gave you wonderful memories.

Thank you again for traveling with us!

Our trip to South Korea was amazing and KimKi...
South Korea | Mar 17 - Mar 27, 2026

Laura
Laura W.
Miami, FL | Reviewed on Mar 29, 2026
Our trip to South Korea was amazing and KimKim did an excellent job helping us curate our vacation to meet our wish to experience the culture and history of the country. Our guide in Seoul, Jones, made some extra suggestions as he got to know us and our interest in K-pop and K-dramas. Both Jones and Jay gave excellent restaurant recommendations. We loved the cooking class with Sarah. Christine responded to our questions in a timely manner and made sure we had the information we needed. Read more

Our trip to South Korea was amazing and KimKim did an excellent job helping us curate our vacation to meet our wish to experience the culture and history of the country. Our guide in Seoul, Jones, made some extra suggestions as he got to know us and our interest in K-pop and K-dramas. Both Jones and Jay gave excellent restaurant recommendations. We loved the cooking class with Sarah. Christine responded to our questions in a timely manner and made sure we had the information we needed.

Hotel Reviews
HOTEL THE BOTANIK SEWOON MYEONGDONG
Seoul

Good location within walking distance of local market, restaurants and public transportation. Great accommodations in room including washer and dryer and mini kitchen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
L7 HAEUNDAE by LOTTE
Busan

Great view of the Korea Strait and located next to local market and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GLAD Gangnam COEX Center
Seoul

Great location to shopping, restaurants, and public transportation!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and Japan | Replied on Apr 04, 2026
Hi Laura, Thank you so much for your wonderful feedback — it truly means a lot to us 💛 I’m so happy to hear that you had such an amazing time in South Korea and that the trip reflected your interest in the country’s culture and history. It’s especially great to know that Jones and Jay took such good care of you and tailored their recommendations to your love of K-pop and K-dramas 😊 I’m also glad you enjoyed the cooking class with Sarah — that’s always such a special experience! Thank you... Read more

Hi Laura,

Thank you so much for your wonderful feedback — it truly means a lot to us 💛

I’m so happy to hear that you had such an amazing time in South Korea and that the trip reflected your interest in the country’s culture and history. It’s especially great to know that Jones and Jay took such good care of you and tailored their recommendations to your love of K-pop and K-dramas 😊

I’m also glad you enjoyed the cooking class with Sarah — that’s always such a special experience!

Thank you again for your kind words about Christine as well. It was truly our pleasure to assist you throughout your journey.

We hope to welcome you again on another adventure in the future!

Warm regards,
Christine

5 stars for the team and trip!
Spain | Mar 17 - Mar 23, 2026

Ryhan
Ryhan C.
Miami, FL | Reviewed on Mar 29, 2026
What an amazing trip!! The team at Kimkim is the best out there.
Our tours in Barcelona with Lili were informative and fun. My sons 10 & 12 especially enjoued teh biking tour.
The fishing camp was fantastic, nice, clean and friendly staff. We caught some big carp and we will be back for the catfish!
Madrid was wonderful and the Real Madrid game was next level excitement! We would definitely use kimkim again!!
Read more

What an amazing trip!! The team at Kimkim is the best out there.
Our tours in Barcelona with Lili were informative and fun. My sons 10 & 12 especially enjoued teh biking tour.
The fishing camp was fantastic, nice, clean and friendly staff. We caught some big carp and we will be back for the catfish!
Madrid was wonderful and the Real Madrid game was next level excitement! We would definitely use kimkim again!!

Activity Review
Private Barcelona Bike Tour
Private Barcelona Bike Tour
Barcelona

I have high energy boys so this was fantastic for them and a great way to see the city!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Mar 30, 2026

Thanks, Ryhan.
The team in Spain that organized all your trip details is very proud of it.
See you again sometime!

Fabulous trip all around Tours guides EXCEPT...
Costa Rica | Mar 11 - Mar 16, 2026

Robert
Robert L.
Franklin, TN, USA | Reviewed on Mar 29, 2026
Fabulous trip all around
Tours guides EXCEPTIONAL!!!
Read more

Fabulous trip all around
Tours guides EXCEPTIONAL!!!

Hotel Reviews
Le Cameleon Boutique Hotel
Puerto Viejo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradise Hot Springs Thermal Water Resort
La Fortuna

Great hot springs s as nd beautiful setting

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bribri Chocolate  & Waterfall Excursion
Bribri Chocolate & Waterfall Excursion
Costa Rica

Enrico was great

Quality of Experience
Enrico
Guides, Drivers and Staff
Transport
Kayak Adventure & Rainforest Hike in Punta Uva
Kayak Adventure & Rainforest Hike in Punta Uva
Puerto Viejo de Talamanca

Lots of animals- sloth, monkey, turtle etc…

Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

Boring

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Mambo Combo Canyoning and Rafting
Arenal Mambo Combo Canyoning and Rafting
Arenal/La Fortuna

Staff was superb!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 30, 2026

Hola Robert,
Thank you for your kind words! We’re thrilled to hear you had a fabulous trip and that the tour guides exceeded your expectations.
Pura Vida!
Bryan | Serendipity Adventures🦜🏞️☀️

We had an incredible vacation in Thailand. We...
Thailand | Mar 13 - Mar 21, 2026

Amy
Amy S.
Chicago, IL | Reviewed on Mar 29, 2026
We had an incredible vacation in Thailand. We went to Bangkok and Krabi. In Bangkok we had a guide, Annie, who did an amazing job of navigating the streets of Bangkok and taking the best pictures, ordering the best food and taking care to show us the temples, markets and culinary treats of the region.
In Krabi, we enjoyed the Following Giants Elephant Sanctuary, the guides were very knowledgeable and respectful about the care and treatment of the elephants.
Kayaking on the Khlong Nam was...
Read more

We had an incredible vacation in Thailand. We went to Bangkok and Krabi. In Bangkok we had a guide, Annie, who did an amazing job of navigating the streets of Bangkok and taking the best pictures, ordering the best food and taking care to show us the temples, markets and culinary treats of the region.
In Krabi, we enjoyed the Following Giants Elephant Sanctuary, the guides were very knowledgeable and respectful about the care and treatment of the elephants.
Kayaking on the Khlong Nam was fantastic and we got an early start and had the place to ourselves before it got busy and we learned about pineapple farming as well as rubber and palm.
Phi Phi islands was also impressive, beautiful beaches and tasy lunch, guides were great.

Hotel Reviews
The ShellSea Krabi I Luxury Beach Resort & Pool Villas
Krabi

The room was comfortable and well stocked, daily breakfast was impressive. We ate at the on-site resturants three times and everything was good and there was always live entertainment that was talented, we had a great time.

Authenticity & Character
Location
on the beach but not close to anything else so we had to take transportation into Krabi.
Staff
Cleanliness & Comfort
rooms were always cleaned and refreshed and stocked with water daily.
Nysa Hotel Bangkok Sukhumvit 11
Bangkok

Comfortable hotel, good location, daily breakfast was really good.

Authenticity & Character
Location
lots of restaurants to walk to, close to transportation
Staff
Cleanliness & Comfort
room was clean but the daily cleaning was always later in the day when we were back in our room.
Activity Reviews
Kayaking at Khlong Nam Sai and Pinapple Farm
Kayaking at Khlong Nam Sai and Pinapple Farm
Krabi

We went early, pick up around 7am and they gave us a delicious breakfast and we got on the water before anyone else was there. The water is so clear you can see the fish swimming. We had a guide and another person who took pictures for us and we were able to swim. Afterwards we saw the pineapple farm and also learned about rubber harvesting and palm oil.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Jungle Walk with Elephants at Following Giants (Joining Tour)
Morning Jungle Walk with Elephants at Following Giants (Joining Tour)
Krabi

This was a place where you could tell everyone was really dedicated to the well being of the elephants and our guide Pim was especially knowledgable and respectful of how sensitive the elephants are. They are also forthcoming about the healing of intergenerational trauma for both the humans and the elephants.

Quality of Experience
Food
traditional thai dishes and fresh fruit
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

We had a great time, exhilerating tuk tuk ride and great sites plus lots of great food. It started with rooftop beers at sunset and then Annie took us to the best street food stalls and china town, there was lots of great food, including coconut ice cream and she gave us mango sticky rice to go, we were surprised everything was included.

Quality of Experience
Food
everything was delicious-we had skewers, meatballs, pork and duck with noodles, pad thai, coconut ice cream, mango sticky rice and tried the chestnuts.
Guides, Drivers and Staff
Annie picked the freshest tastiest dishes and was happy to take pictures of us at the landmarks
Transport
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Apr 03, 2026

Hi Amy and Mike,
Thank you so much for your lovely review - I’m thrilled you had such an incredible time in Thailand ✨
I’m so glad Annie made your Bangkok experience special, and that you enjoyed the meaningful visit to the elephant sanctuary, peaceful kayaking, and the beauty of the Phi Phi Islands. I’ll be sure to pass along your kind words to all your guides - they’ll be very happy to hear this.
It was a pleasure planning your trip, and I hope to welcome you again one day! 💛
Best wishes,
Hoa

Costa Rica 2026
Costa Rica | Feb 23 - Mar 8, 2026

J
Janice S.
Canada | Reviewed on Mar 29, 2026

All tours and guides were excellent. We would recommend all of the activities on our itinerary.

Special mention to Grievin and Andrea from Uvita Night Tours. We spent two days with them and they were fantastic!

Would recommend adding Alturas Wildlife Sanctuary to your tours.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 30, 2026

Hola Janice!
Thank you for your kind feedback! We’re delighted you enjoyed all the tours and guides.
We’ll be sure to share your special mention with Grievin and Andrea, and we truly appreciate your recommendation of Alturas Wildlife Sanctuary.

Pura Vida!
Bryan | Serendipity Adventures🦜☀️🏞️

Amazing Peru Trip
Peru | Mar 14 - Mar 20, 2026

Kendall
Kendall T.
Raleigh, NC | Reviewed on Mar 29, 2026
We had an amazing trip to Peru! We loved how the trip felt catered to our interests and what we wanted to see during our time in Peru. Some of our favorite sites were Machu Picchu, Ollantaytambo, and Rainbow Mountain. Our tour guides were all very friendly, great, and knowledgeable. Enrique was our tour guide for the Inca Trail; he made this hike an incredible experience. We felt very taken care of on this trip and were frequently checked in on, especially by Yael. We have been on several... Read more

We had an amazing trip to Peru! We loved how the trip felt catered to our interests and what we wanted to see during our time in Peru. Some of our favorite sites were Machu Picchu, Ollantaytambo, and Rainbow Mountain. Our tour guides were all very friendly, great, and knowledgeable. Enrique was our tour guide for the Inca Trail; he made this hike an incredible experience. We felt very taken care of on this trip and were frequently checked in on, especially by Yael. We have been on several trips now with KimKim, and Peru has been top notch as far as satisfaction goes. I would recommend this trip to any friends and family, and would feel very comfortable having them book with Alvaro and interact with the same tour guides. Thank you to everyone who helped make this trip truly memorable!

Hotel Review
Terra Andina Mansion Colonial
Cusco

We loved this hotel! The staff members were extremely friendly, personable, and helpful. The breakfast and restaurant was amazing, and it was conveniently located near the heart of Cusco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Hike the Short Inca Trail to Machu Picchu
Hike the Short Inca Trail to Machu Picchu
Aguas Calientes/ Machu Picchu

Enrique was our tour guide for this portion of our trip, and he was nothing short of amazing! He was friendly, knowledgeable, and professional. I could not have asked for a better experience to such a memorable part of our trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 30, 2026
My dear friend Kendall! Thank you so much for taking the time to share your review. It really means a lot to us. It was a pleasure to be part of your trip to Peru. From the beginning, it was a pleasure for us to be part of your journey, helping you plan, staying in touch during the trip, and making sure everything was going well for you. We are very happy to know that you felt well taken care of during the whole journey. It is also very nice to hear your kind words about the guides. I will... Read more

My dear friend Kendall!

Thank you so much for taking the time to share your review. It really means a lot to us. It was a pleasure to be part of your trip to Peru.

From the beginning, it was a pleasure for us to be part of your journey, helping you plan, staying in touch during the trip, and making sure everything was going well for you. We are very happy to know that you felt well taken care of during the whole journey.

It is also very nice to hear your kind words about the guides. I will share your feedback with them, as I know it will make them very happy. Thank you as well for your trust and for recommending us to your friends and family. It means a lot to us.

It was a pleasure to be part of your experience, and we hope to help you again with another trip in the future.

Warm regards,
Alvaro & Yael

Kimkim and especially our travel agent Kien, ...
Thailand | Mar 6 - Mar 20, 2026

Kristin
Kristin R.
Chicago, IL | Reviewed on Mar 29, 2026
Kimkim and especially our travel agent Kien, made our trip to Thailand absolutely unforgettable. From start to finish, everything was flawlessly planned—our excursions, transfers, resorts, and especially our wedding were beyond anything we could have imagined. What truly stood out was how closely he listened to every detail of what we wanted. We shared that we were looking for adventure and not a typical tourist experience—we wanted to truly experience the beauty and culture of... Read more

Kimkim and especially our travel agent Kien, made our trip to Thailand absolutely unforgettable. From start to finish, everything was flawlessly planned—our excursions, transfers, resorts, and especially our wedding were beyond anything we could have imagined.

What truly stood out was how closely he listened to every detail of what we wanted. We shared that we were looking for adventure and not a typical tourist experience—we wanted to truly experience the beauty and culture of Thailand—and he absolutely nailed it. Every part of our itinerary felt authentic and intentional, and we loved being able to explore so many different areas, each with its own unique charm.

Every detail was handled with care, which allowed us to completely relax and enjoy every moment. Our wedding was simply magical, and we are so grateful for the thought and effort that went into making it so special. Thank you so much for truly making our wedding and honeymoon perfect.

Hotel Review
Paradise Koh Yao Resort

The resort was the prefect location for our wedding. Bee did an amazing job planning our special day and making sure every detail was perfect. She did an amazing job!! Nis, our fishing guide, went above and beyond to make sure we had an amazing day on the water and we absolutely did. Overall, the resort was the perfect way to end our vacation. Very relaxing, quiet and pretty much perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kien Nguyen
Kien
Kien Nguyen
Local specialist in Hanoi, Vietnam | Replied on Mar 31, 2026
Hi Kristin, Thank you so much for your beautiful review, and for sharing all those photos, they are absolutely gorgeous 😊 It was so special to see those moments come to life. I’m truly happy to hear that the trip and your wedding turned out just as you had hoped. From the very beginning, I could feel how important it was for you both to have something meaningful and not just a typical experience, so it means a lot to know it all came together that way. Your wedding at Paradise Koh Yao Noi... Read more

Hi Kristin,

Thank you so much for your beautiful review, and for sharing all those photos, they are absolutely gorgeous 😊 It was so special to see those moments come to life.

I’m truly happy to hear that the trip and your wedding turned out just as you had hoped. From the very beginning, I could feel how important it was for you both to have something meaningful and not just a typical experience, so it means a lot to know it all came together that way.

Your wedding at Paradise Koh Yao Noi looked incredible, and I’ll be sure to pass your kind words along to Bee and Nis. They’ll be so happy to hear this.

Thank you again for trusting me with such an important journey. It was really a pleasure to plan this with you.

Wishing you both a lifetime of happiness together, and hopefully another adventure in the future!

Warmly,
Kien

Best Vacation Ever!!!
Finland | Mar 21 - Mar 25, 2026

B
Beth M.
Ashburn, VA | Reviewed on Mar 29, 2026
Our planner with KimKim, Emerson, just got it right! We had no idea what to expect or what to ask for. Yet, somehow Emerson knew exactly what to plan for us. Our first 3 nights were in Rovaniemi. We stayed at the Artic Lights Hotel. The accommodations were amazing and the staff were so helpful and friendly. The restaurant on site was phenomenal!! I recommend the roasted reindeer as it was outstanding! Risto our guide from Johka made sure we saw the Northern Lights. He drove us almost to... Read more

Our planner with KimKim, Emerson, just got it right! We had no idea what to expect or what to ask for. Yet, somehow Emerson knew exactly what to plan for us. Our first 3 nights were in Rovaniemi. We stayed at the Artic Lights Hotel. The accommodations were amazing and the staff were so helpful and friendly. The restaurant on site was phenomenal!! I recommend the roasted reindeer as it was outstanding! Risto our guide from Johka made sure we saw the Northern Lights. He drove us almost to Sweden where the skies were clear just so we wouldn’t miss out. The photo’s he took belong in a magazine. Again, he was knowledgeable and personable. We had such a good time out on the frozen lake staring at the sky.
We visited Korouoma Canyon where our guide Geowdy from Wild About Lapland took us on a 5km hike to see the frozen waterfalls. She was so perky and upbeat you almost forgot you were hiking!! Our last night we ate at Gustav. This is a must stop!!! Delicious!! The folks at Sieriporo Reindeer Safari took really good care of us. We all learned so much about the reindeer. The sleigh ride was relaxing and beautiful!
From Rovaniemi we went to Levi where we stayed at the Northern Lights Ranch. Such a unique experience to sleep in a glass room !! Food was exceptional and the staff was amazing. For our last day we took a snowmobile safari with Lowry at Lazy Santa safaris. He was super! I don’t even have words for the scenery. Absolutely breathtaking!! The tour was very personal, just the 3 of us. He equipped us with everything we needed to stay warm and dry. Super knowledgeable and friendly!! Every driver we had for the transfers were professional and informative. Best vacation ever!!! Thank you KimKim and Emerson!

Hotel Reviews
Hotel Fabian
Helsinki

In the heart of the city center. Beautiful room and very clean. Staff were helpful and friendly. Complementary breakfast was delicious!

Authenticity & Character
Mix of old and new. Cobblestone street but modern amenities.
Location
Walking distance to everything.
Staff
Knowledgeable, friendly and very helpful.
Cleanliness & Comfort
Room was comfortable and clean.
Northern Lights Ranch
Köngäs

Rustic but modern. Sparse but everything you need. The personal hot tub was a big hit. So cool to enjoy under the stars with it snowing. Staff were friendly and the restaurant was great! Even had a few reindeer on site to feed and interact with.

Authenticity & Character
Just what you would imagine Nordic design to be.
Location
Close to ski resort but far enough away from city that if conditions are right viewing the Northern Lights would be ideal.
Staff
Friendly and helpful
Cleanliness & Comfort
Rooms were well thought out. Everything you needed for a comfortable stay was provided.
Arctic Light Hotel
Rovaniemi

This hotel is beautifully appointed. The staff were very friendly, welcoming and helpful. It was within walking distance to everything. The breakfast was outstanding!! Everything from bacon and eggs to fruits and oatmeal to cold sandwich fixings. The restaurant on site (The Artic) was phenomenal!! The perfect stay! Highly recommend!

Authenticity & Character
Quaint but not small. Complementary sauna. Beautifully decorated
Location
Walking distance to everything
Staff
Everyone was friendly and helpful
Cleanliness & Comfort
The rooms were warm and inviting and it was fun to shower with a polar bear!!
Activity Reviews
 Snowmobile Safari from Riverside Lodge
Snowmobile Safari from Riverside Lodge
Levi

Lowry our host made this experience outstanding!! He provided everything we needed to stay warm and dry. The actual ride was amazing!! Plenty of time on the snowmobile with lots of spectacular views. We all had a blast. I loved that it was just the 3 of us in our group. Made you feel catered to.

Quality of Experience
Lowry at Lazy Santa Safaris was a stupendous guide!! A perfect host! We felt like we were just out riding with a friend!
Guides, Drivers and Staff
I loved the small group. I felt catered to.
Transport
Land Rover was clean and we all felt safe.
Group Reindeer Safari and Farm Visit
Group Reindeer Safari and Farm Visit
Rovaniemi

The staff were extremely friendly and knowledgeable. You could tell they were proud of their heritage. The farm was beautiful and the ride was relaxing and offered views of the forest that were stunning!

Quality of Experience
Our host’s knowledge of the reindeer was exceptional
Guides, Drivers and Staff
Friendly and knowledgeable.
Transport
Aimilee was very personable and friendly. We felt safe and the van itself was comfortable and clean
Flexible Northern Lights Hunting
Flexible Northern Lights Hunting
Finland

Risto our guide was outstanding!! Even though conditions were not optimal for viewing the Northern Lights he drove us to nearly Sweden where the skies were clear enough to see. The photos he took were magazine quality!! Being on a frozen lake added to the experience of the lights! This was an incredible experience and the main reason for our trip.

Quality of Experience
Viewing the lights while standing on a frozen lake was spectacular!
Guides, Drivers and Staff
Friendly and funny. Risto really wanted us to see the Northern Lights.
Transport
Comfortable van. Clean and warm. Conversation was good.
Korouoma Canyon & Frozen Waterfalls Adventure
Korouoma Canyon & Frozen Waterfalls Adventure
Finland

Geowdy our guide was knowledgeable and friendly. Very upbeat. The falls were beautiful and the hike was good. Challenging but doable. They provided everything needed to stay warm and dry.

Quality of Experience
Beautiful view. Challenging hike.
Food
Very fatty sausage.
Guides, Drivers and Staff
Geowdy was upbeat, very personable and knowledgeable
Transport
Safe driver.
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Mar 30, 2026

Thank you for the kind words – I appreciate you taking the time to share this.

A lot of that comes down to you, as a traveler, as much as the plan itself. You trusted it, stayed flexible, and that makes a difference.

I’m glad it all came together the way it did.

I’ll pass your feedback on to the team — they’ll value it.

Morocco, a trip beyond all expectations
Morocco | Mar 19 - Mar 28, 2026

D. Eric
D. Eric A.
Ashburn, VA | Reviewed on Mar 29, 2026
Five stars do not adequately express how much we enjoyed our trip. This was really one of the best trips we ever took. The itinerary was so well planned, which for us was focused on nature and history. All the accommodations were top notch and every meal was delicious. What really made the trip stand out was our driver, Youssef. He was so caring, professional, and helpful in so many ways. It was like having someone anticipate your every need. The biggest help he gave was assisting us in... Read more

Five stars do not adequately express how much we enjoyed our trip. This was really one of the best trips we ever took. The itinerary was so well planned, which for us was focused on nature and history. All the accommodations were top notch and every meal was delicious. What really made the trip stand out was our driver, Youssef. He was so caring, professional, and helpful in so many ways. It was like having someone anticipate your every need. The biggest help he gave was assisting us in changing our plans midstream knowing just what would work best and our travel coordinator, Majid made it happen. We will definitely be repeat customers!

Hotel Reviews
Riad al Rimal
Marrakech

Very quiet even in Marrakech. The hammam was great and the breakfast a nice change of pace.

Dar Rihana Dades
Douar Aït Ouffi

An amazing room which was quite large. The food was a real change and as foodies a welcome change.

Tiziri Luxury Camp
Merzouga

We ended up with 2 nights here and both liked that a lot. For the best magic it is a good idea to plan the camel ride for the first night if you do two. They are very serious about green practices. The food was surprisingly good and they vary it if you stay multiple meals etc.

Authenticity & Character
Arriving on camel back after sundown was breathtaking.
Location
Not too far on the camel, not crowded by other camps.
Staff
So hard working and accommodating.
Cleanliness & Comfort
This is a hard job but they did a great job.
Riad Farouzi Fes
Fes

Fun location and nice breakfasts.

Authenticity & Character
It seems so hidden but then you go in and you have your peaceful place in Fes.
Location
Easy to get to but still very quiet.
Staff
We’re so helpful when we wanted to go out walking on our own.
Cleanliness & Comfort
Riad Kalaa 2
Rabat

Make sure to explore right when you get there to appreciate all the neat corners and views,

Authenticity & Character
Our first Riad. Great reception and breakfast.
Location
Centrally located but quiet.
Staff
Very patient and relaxed with helpful recommendations.
Cleanliness & Comfort
Bring a hand towel if you are used to having one.
Activity Reviews
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

Wonderful guide here as well. Fez is an amazing place and not to be missed.

Dades Valley, Ouarzazate, Ait Benhaddou & Marrakech
Dades Valley, Ouarzazate, Ait Benhaddou & Marrakech
Morocco

He had a great hike here with a wonderful guide, Mohammad. Beautiful nature and interesting culture.

Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga
Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis

Fantastic Roman ruins . Very knowledgeable guide. A must see!

Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat

Great guide and we learned a lot. a beautiful city!

Private Tour of Marrakech, the "Red City"
Private Tour of Marrakech, the "Red City"
Marrakesh

Very knowledgeable guide! Hammed was great and we learned a lot about history and architecture.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Mar 29, 2026
Hello Eric,
Thank you so much for this incredibly generous review! It truly warms our hearts to know that your trip exceeded expectations and left such a lasting impression. I’m thrilled that the itinerary struck the perfect balance of nature and history for you, and that every detail ,from the accommodations to the meals, met the standard we always strive for. Youssef will be absolutely delighted to hear your kind words. He takes tremendous pride in his work, and knowing that his...
Read more

Hello Eric,
Thank you so much for this incredibly generous review! It truly warms our hearts to know that your trip exceeded expectations and left such a lasting impression. I’m thrilled that the itinerary struck the perfect balance of nature and history for you, and that every detail ,from the accommodations to the meals, met the standard we always strive for. Youssef will be absolutely delighted to hear your kind words. He takes tremendous pride in his work, and knowing that his attentiveness and care made such a meaningful difference to your experience means the world to him and to us. Likewise, I am so happy to hear how much my quick thinking and flexibility were appreciated. Being able to adapt seamlessly mid-trip is a true mark of a great travel coordinator. I cannot wait to welcome you back and create another unforgettable journey for you. You are already part of our travel family, and we look forward to many more adventures together!
Best,
Majid

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.