Kimkim Trip Reviews

4.8
Based on 17,265 ratings
Read 17,265 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Midsummer Iceland Hiking in Southwest/ Golden Circle/ Mount Hekla
Iceland | Jul 1 - Jul 9, 2023

Grace
Grace G.
Minneapolis, MN | Reviewed on Jul 16, 2023
A beautiful trip well balanced between planned activities and free exploring. Reykjavic food tour and sites along the drive to Vik including many memorable waterfalls were a highlight. The hiking with Fjallabak trekking was amazing with a great opportunity to check out the backcountry huts in the highlands. Great time of year to visit with all the wildflowers in bloom. Fire and Frost Hotel was a great base for the Golden Circle as it is in a nice small town with hotsprings, but not too... Read more

A beautiful trip well balanced between planned activities and free exploring. Reykjavic food tour and sites along the drive to Vik including many memorable waterfalls were a highlight. The hiking with Fjallabak trekking was amazing with a great opportunity to check out the backcountry huts in the highlands. Great time of year to visit with all the wildflowers in bloom. Fire and Frost Hotel was a great base for the Golden Circle as it is in a nice small town with hotsprings, but not too far from Reykjavic.

Hotel Reviews
CenterHotel Klopp
Reykjavík

Central location with very nice included breakfast (the homemade granola bars were a hit)! Very helpful and responsive front desk staff.

Location
Staff
Frost & Fire Boutique Hotel
Hveragerdi

Great location outside of the bustle of Reykjavic, but close to Golden Circle sites. Hveragerdi was a cute small town and local hot springs/ hot river was a wonderful resource.

Location
Staff
Local specialist: Eva Sigurðardóttir

Trip of a life time!
Peru | Jun 25 - Jul 8, 2023

Jeroen
Jeroen G.
Orinda, CA | Reviewed on Jul 16, 2023
Liz and Lisbeth went all out to plan an amazing trip for our family - Mom, Dad and two teenage sons. The planning was very last minute, and we changed our plans significantly the Friday before our Sunday flight to Peru. Liz took it all in strides, and seemed to know exactly what right for our family - a wonderful mix of experiencing the unique food and drink of the region (food tour in Arequipa), the local family culture (staying with a family in Colca Canyon), the wonders of nature (Condors... Read more

Liz and Lisbeth went all out to plan an amazing trip for our family - Mom, Dad and two teenage sons. The planning was very last minute, and we changed our plans significantly the Friday before our Sunday flight to Peru. Liz took it all in strides, and seemed to know exactly what right for our family - a wonderful mix of experiencing the unique food and drink of the region (food tour in Arequipa), the local family culture (staying with a family in Colca Canyon), the wonders of nature (Condors in Colca Canyon), the wonders of Quecha culture (the ruins in Ollantaytambo and Machu Picchu) , and activities to keep the boys engaged (bike trip, white water rafting, zip lining, hiking parts of the Inka trail). All the guides were wonderful, all the transfers on time - this brought our family together like nothing else after 3 years of no travel due to COVID. Thank you, Liz and Lisbeth!

Hotel Reviews
La Casa Del Mono (Homestay)

Loved the coffee making experience - the sound of the river at night was soothing.

Casa Las Flores "Familia Chocolate" Local Rural Homestay

Lovely family, great experience

Holiday Inn Lima Airport
Lima

Conveniently located, good quality hotel, quiet despite the airport closeby

Conde de Lemos
Arequipa

Kindest staff, wonderful rooms, somewhat noisy neighborhood in the center of Arequipa

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jul 19, 2023

Hi Jeroen,
Thanks for taking the time to leave such a great review!
It was a pleasure to help you with the planning. Lisbeth and I are were glad to be part of your experience in Peru and are happy to know you had a great time here!
Please take care and let me know if we can help you in the future!
kind regards.
Liz and Lisbeth.

5-star review for Angel Tang, Japan specialist!
Japan | Jun 28 - Jul 9, 2023

K
Kathy C.
Austin, TX | Reviewed on Jul 16, 2023

Angel did a great job in helping to plan a 2-week itinerary for my mother and I to Japan. Extremely thorough in making sure every day's details were taken care of (transportation, meeting times, hotels), and very responsive to any change requests. The itinerary was tailored well to the interests we provided, and she took extra care to stay within our desired budget. I would highly recommend Angel to anyone looking to plan a trip to Japan!

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Jul 17, 2023

Hi Kathy,
Thank you so much for your wonderful words!We had a wonderful time working and planning with you and your mom and we appreciate your patience and understanding throughout the trip.
It's always rewarding to help create memorable experiences for travelers like yourself.
Welcome you and your family back to Japan again in the future and there are more things for you to explore in different season.

All the best,
Angel

Don't worry! PHENOMENAL EXPERIENCE!!!!!!!!!! ...
Greece | Jul 7 - Jul 15, 2023

Gail
Gail C.
Daly City, CA | Reviewed on Jul 16, 2023
Don't worry! PHENOMENAL EXPERIENCE!!!!!!!!!! I'm a lawyer and writer from the U.S. who has five kids. I had never used KimKim before and was super scared that Chris wasn't real, even after doing my homework. But thank goodness I decided to go for it. We had the MOST AMAZING experience. All we had to do was chat with Chris on the phone and explain our overarching goals and preferences, namely history and activity, no wineries, no sitting around. He took it from there and our trip was... Read more

Don't worry! PHENOMENAL EXPERIENCE!!!!!!!!!!

I'm a lawyer and writer from the U.S. who has five kids. I had never used KimKim before and was super scared that Chris wasn't real, even after doing my homework. But thank goodness I decided to go for it. We had the MOST AMAZING experience. All we had to do was chat with Chris on the phone and explain our overarching goals and preferences, namely history and activity, no wineries, no sitting around. He took it from there and our trip was seamless. Every hotel was clean, cool, modern, and in the perfect location to walk to the things we wanted to see. (Chris picked ones that could easily accommodate our large family with every kid getting their own bed.) Every transfer showed up on time and offered relentlessly polite and helpful service. Our guides were knowledgeable, kind, quick-witted, and funny in a second language - which is super difficult! The agency was completely responsive, both before the trip and during it, texting me back within minutes. And they offered us "suggestions" for times when we didn't have an activity planned that were totally aligned with our travel style and desires: any restaurant they suggested was fantastic, any attraction worth experiencing. We won't hesitate to use Chris's group in the future. To have seven people co-exist for nine days with no drama in 100 degree heat because everything was just THAT well planned ... worth every penny.

Activity Review
Private Hike to the Mountain of Zeus
Private Hike to the Mountain of Zeus
Naxos

George was incredible. Super knowledgeable, great with the kids, and FUNNY. We can't recommend him highly enough.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos
Chris
Chris Leontopoulos
Local specialist in Delphi, Greece | Replied on Jul 30, 2023
This is an AI generated reply.....
Just kidding!
Hi Gail,
I've had a lot of great reviews, but none that made me laugh as much as your's did!
If I knew that you had concerns that I was not real, I'd have suggested that we do a video call right off the bat!
I thank you Gail for the fantastic review, and for the pleasure and honor of allowing me to plan your special family trip! It was a real blast working with you, and I'm really happy that it all went off without a hitch!
I've passed...
Read more

This is an AI generated reply.....
Just kidding!
Hi Gail,
I've had a lot of great reviews, but none that made me laugh as much as your's did!
If I knew that you had concerns that I was not real, I'd have suggested that we do a video call right off the bat!
I thank you Gail for the fantastic review, and for the pleasure and honor of allowing me to plan your special family trip! It was a real blast working with you, and I'm really happy that it all went off without a hitch!
I've passed your email off to George as you aksed, and I trust that he'll be in touch with you,
You know that we also plan trips to Italy right? So if you ever have the itch to explore more of our fair corner of the world, I'd love to hear from you again,
till then, all the best to you and your family!

Chris

Outstanding trip to Costa Rica
Costa Rica | Jul 6 - Jul 13, 2023

Christina
Christina H.
Cornelius, NC | Reviewed on Jul 16, 2023
The planning experience with Serendipity Adventures through KimKim was excellent and everything went very smoothly. We only had one issue before the travel regarding an accommodations booking mistake, but they worked hard to find a solution and I was satisfied by their resolution. The in-country support was also good - we had communications many days to answer questions and make adjustments, and Charlotte was responsive even throughout the weekend. Our tourguides through Exploradores (Andrés... Read more

The planning experience with Serendipity Adventures through KimKim was excellent and everything went very smoothly. We only had one issue before the travel regarding an accommodations booking mistake, but they worked hard to find a solution and I was satisfied by their resolution. The in-country support was also good - we had communications many days to answer questions and make adjustments, and Charlotte was responsive even throughout the weekend. Our tourguides through Exploradores (Andrés and Alex) and Maquique Adventures (William and Kenneth) made the experiences so special and personal, and I especially enjoyed talking with our Serendipity transport driver Alex as he drove us across the country. Would absolutely use these companies again and recommend!

Hotel Reviews
Hotel Los Lagos Spa & Resort
La Fortuna

Nice mix of resort accommodations and family friendliness. Only inconvenient thing is that the rooms are very far from the lobby, pools, and restaurants so you need to call for a transport every time you need to go to/from your room. Plan for an extra 15m for any activity on both ends

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José

Very convenient location and helpful front desk staff. I especially appreciated the 24/7 coffee and tea station in the lobby, and loaner umbrellas!

Authenticity & Character
Location
Close to shopping district and food
Staff
Cleanliness & Comfort
Los Altos Resort
Manuel Antonio

Luxurious accommodations and wonderful amenities in the rooms, with snacks and drinks and a full kitchen. There was so much to do at the resort itself, from the game room to the gym to the pools and trails and beach.

Authenticity & Character
Location
Walkable to many restaurants and only 10m fro Manuel Antonio park
Staff
Cleanliness & Comfort
Pacuare River Lodge
Bajo Tigre

This was one of the best parts of our trip. Glamping with the tourguides as hosts, making delicious meals and great company.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jul 21, 2023

Hello Christina!
Thank you for your review, kind words, and nice pics!
It was a pleasure to assist you, and I am glad everything turned out so well.

Kind Regards,
Charlotte

We found the whole kimkim experience very go...
Philippines | Jun 27 - Jul 9, 2023

K
Kiran K.
United Kingdom | Reviewed on Jul 16, 2023
We found the whole kimkim experience very good - very easy to find expert help on our chosen location and Cami provided expert advice and prompt assistance with all our queries while helping us to organise the perfect itinerary. On our first day, the snorkelling trip to Anilao, our drivers, John and Ana were the best - so organised for all eventualities, kind and helpful. From an anticipated two hour round trip, they gamely took on an overnight 10-hour drive after we changed our mind... Read more

We found the whole kimkim experience very good - very easy to find expert help on our chosen location and Cami provided expert advice and prompt assistance with all our queries while helping us to organise the perfect itinerary.

On our first day, the snorkelling trip to Anilao, our drivers, John and Ana were the best - so organised for all eventualities, kind and helpful. From an anticipated two hour round trip, they gamely took on an overnight 10-hour drive after we changed our mind about taking an overnight bus. We felt safe and looked after throughout, even after experiencing some unexpected road diversions which prolonged our drive considerably. They were incredible throughout, so calm and very kind, returning my daughter's sunglasses to the hotel several days after the drive when they found she had left them in the car. Thank you so much John and Ana!

The Anilao trip was a great introduction to diving off a boat into the sea. We had an expert guide in Alan who helped me -with my nervousness of the open sea - to try snorkelling - which introduced a whole sea world to me.

Jodie, our expert guide on the Banaue leg was wonderfully knowledgeable about the area, the rice terraces and the local community, of which he is a member. He helped us up and down some tricky (for us oldies) paths through the rice terraces and got us back in one piece. He took us to some amazing sites. After a hiccup with the airline (last minute cancelled flight), he made sure we were driven back to Manila in good time to make the rearranged flight. Jodie was all-round amazing!

The next leg, at El Nido was wonderful for different reasons. we had a lovely hotel, great staff, very kind and helpful again when we experienced another cancelled flight. Joel (and the team) at the Funny Lion was particularly helpful, making sure we had a laptop to help us find alternative flights at short notice (less than 14 hours from the original scheduled flight).

The trips themselves at El Nido were brilliant, we went island hopping on local boats with a great team led by Capt Mike and his expert photographer, Dodoy! We loved every aspect - the swimming, cave exploring, swimming in the (not so) secret lagoon and kayaking. Each day, we experienced the most delicious lunch on board the ship. Really wonderful experience. Thanks so much to Capt Mike and his team, and great fishing skills!

Bohol was great too - very different with excursions to see the Tarsiers and the Chocolate Hills and the lunch on board the Boat raft. Our guide, Gigi, was very knowledgeable and had brought a raft of interesting local items to illustrate and explain the island. The trip to see the dolphins the following day was wonderful - never to be forgotten sight of the dolphins and turtles and followed by another lavish lunch on board.

The Amorita resort was very relaxing - just what we wanted at the end of the trip with a wonderful spa which my daughter and I made the most of - perfect.

All in all, a trip of a lifetime - plus we managed to set aside the final day for a quick tour of Manila and Intramuros and the largest mall in Asia - MOA - one very happy daughter!

Thanks so mcuh Cami, we will be recommending kimkim and you to everyone!

Kind regards

Kiran Khosla and family

Hotel Reviews
Amorita Resort

Great hotel and resort with all the amenities and facilities needed for a relaxing stay - great restaurant, bar and spa and pools as well as access to beach.

Authenticity & Character
Location
Next to the beach - direct access to beautiful beach from hotel. Stunning views of the sun setting over the beach!
Staff
everyone made great effort to make our stay wonderful. Loved the housekeeping staff and enjoyed the towel modelling (swans, elephants) each day.
Cleanliness & Comfort
Clean hotel, great bar and excellent service in all the public areas.
The Funny Lion El Nido
El Nido

Hotel was wonderful - great facilities, staff, pool and restaurant. wonderful cocktails!

Authenticity & Character
lovely clean modern design with local materials.
Location
Close to the main street in El Nido but slightly apart from it which made the hotel peaceful and quiet after a hard day's sailing and touring. Still close to the beach.
Staff
Joel and all the hotel team were kind, welcoming and helpful throughout, nothing was too much trouble.
Cleanliness & Comfort
all was perfect!
Banaue Hotel and Youth Hostel
Banaue

A lot of history to the hotel, Functional and clean.

Authenticity & Character
It's a former youth hostel from the 50s/60's - and still has that vibe in its decor and service
Location
Amazing location looking over the rice terraces and valley. great views
Staff
Very kind and helpful, allowed us to go to our room to rest after a long drive and before the day's tour started.
Cleanliness & Comfort
all was clean and comfortable!. Hotel could benefit from some air conditioning and modernised plumbing but that was also part of its charm!
Belmont Hotel Manila
Pasay City

Hotel was conveniently located close to the airport. Staff were very helpful with our left luggage.

Authenticity & Character
Not much as it is designed to be a functional hotel close to the airport.
Location
close to airport.
Staff
very helpful
Cleanliness & Comfort
Activity Reviews
Bohol Island Day Tour
Bohol Island Day Tour
Philippines
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dolphin Spotting and Snorkeling in Balicasag Island
Dolphin Spotting and Snorkeling in Balicasag Island
Philippines
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Island hopping in El Nido - Tour A
Island hopping in El Nido - Tour A
El Nido
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Island Hopping in El Nido - Tour B
Island Hopping in El Nido - Tour B
El Nido

See earlier review for details (in introduction)

Quality of Experience
see earlier section
Food
see earlier review of meals on boat - amazing.
Guides, Drivers and Staff
see introduction for full review
Transport
see earlier section for full review
Banaue, Hapao and Bangaan Rice Terraces
Banaue, Hapao and Bangaan Rice Terraces
Banaue

See earlier review. One suggestion - a part of this trip through he rice terraces involved walking a narrow path which was quite high and which for someone who is scared of heights, could be challenging. I would suggest that this is flagged to prospective visitors.

Quality of Experience
See earlier review in intro for Jodie's expertise and helpfulness.
Guides, Drivers and Staff
See earlier review
Transport
Very quick, fast and safe driving
Anilao Snorkeling Day Tour
Anilao Snorkeling Day Tour
Manila

See review in introduction.

Quality of Experience
Guides, Drivers and Staff
See earlier review in introduction
Transport
The car was very comfortable with lots of space to stretch on long overnight journey and the drivers were the best - John and Ana - see earlier review for details.
Local specialist: Cami Sarmiento
Cami
Cami Sarmiento
Local specialist in Las Vegas, NV | Replied on Jul 20, 2023

Thank you very much for your wonderful review Kiran! I’m very happy to hear you enjoyed your trip and the time spent with our trip leaders and drivers. It was a pleasure organizing the trip for you, Simon and Maya.
Thank you again for choosing to travel with us. It was a pleasure to organize your trip and I look forward to helping you plan another unforgettable adventure in the future!
Cami, Simon and Maya

Wonderful Norway Experience
Norway | Jun 25 - Jul 5, 2023

Rosemary
Rosemary P.
Dublin, OH | Reviewed on Jul 16, 2023
I booked an 11 day trip to Norway with KimKim with my 18 year old daughter for her graduation gift. I didn’t want to do a group tour, yet I needed help with planning, and the KimKim approach was perfect. We went back and forth a couple of times to land on the right itinerary. I felt that my local contacts, Maria and Femme really listened to what I wanted to do and adjusted accordingly. Ultimately, Maria and Femme planned a great itinerary that balanced the activities we wanted to do with... Read more

I booked an 11 day trip to Norway with KimKim with my 18 year old daughter for her graduation gift. I didn’t want to do a group tour, yet I needed help with planning, and the KimKim approach was perfect. We went back and forth a couple of times to land on the right itinerary. I felt that my local contacts, Maria and Femme really listened to what I wanted to do and adjusted accordingly. Ultimately, Maria and Femme planned a great itinerary that balanced the activities we wanted to do with travel time and also some downtime. Some days, we had scheduled activities, and other days, we had a list of recommendations to do at our leisure. Our trip consisted of 5 different hotel stays and an overnight hike/camp outing. Our activities included hiking, kayaking, biking, a sauna boat (awesome!) and a local cider tasting. They also recommended local restaurants. As to be expected for such a long trip, not everything went according to plan. However, Maria was always reachable and immediately addressed my questions. The best example of this was a rock slide that closed a tunnel and the only route to one of our overnight accommodations. Maria quickly found an alternative accommodation and dealt with the original hotel separately. It was seamless for my daughter and I. I highly recommend KimKim and will book with them again in the future!

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jul 16, 2023

Dear Rosemary!

Thank you for your thoughtful words! It is great to see that you have enjoy your trip and experience all the activities and the great culture of Norway! It has been our pleasure to build this trip for you and your daughter in this special occasion.

We love to be part of the great memories.!
Maria

We had a fantastic trip to Spain...
Spain | Jun 30 - Jul 15, 2023

Kelly
Kelly M.
Milpitas, CA | Reviewed on Jul 16, 2023

We had a fantastic trip to Spain stopping in Barcelona, Madrid, Valencia and Marbella. Dalia did a great job securing hotels, a few private tours and rail tickets - all of which were top notch. She was also immensely helpful when I had questions or requests along the way. I would highly recommend Dalia and team and would work with them again.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Jul 17, 2023

Thank you so much Kelly for your kind words!
It was fantastic planning this trip for you and your family.
I look forward to having you here in Spain again soon!

Colombia Trip
Colombia | Jul 1 - Jul 9, 2023

A
Amanda A.
Princeton, NJ | Reviewed on Jul 16, 2023

We had a very smooth trip to Colombia thanks to Margarita and the local guides we worked with in Cartagena and Medellin. Would definitely recommend this service and use it again!

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Jul 17, 2023

Amanda thank you very much for your feedback!
We will be waiting for you with open arms and of course, I will be glad to welcome you here in Bogota next time.

Un Abrazo,
Margarita

Relaxing trip
France | Jun 25 - Jul 8, 2023

Stephanie
Stephanie B.
Berkeley, CA | Reviewed on Jul 16, 2023
In general, the trip was very pleasant and navigating to each location was fairly easy. I do think the day to day activities in Bordeaux could have been better, and I don't think I'd go to Sarlat again without a car. The hotel in Sarlat was pretty basic...I wish we would have stayed somewhere nicer and in town (but we were trying to budget). Bordeaux hotel experience was exceptional. Read more

In general, the trip was very pleasant and navigating to each location was fairly easy. I do think the day to day activities in Bordeaux could have been better, and I don't think I'd go to Sarlat again without a car. The hotel in Sarlat was pretty basic...I wish we would have stayed somewhere nicer and in town (but we were trying to budget). Bordeaux hotel experience was exceptional.

Hotel Reviews
Hotel CitizenM CDG Airport
Roissy

Blah - fine hotel if you have to spend the night before a flight...but the FOOD IS TERRIBLE. Honestly, if you have to spend the night before a flight, go to the Hilton.

Authenticity & Character
Location
Easy to access terminals.
Staff
Cleanliness & Comfort
Hotel Bon Encontre
Sarlat

Clean rooms/common area and very kind staff. But a bit too out the way from the town (12 minute downhill/uphill walk on dirt paths full of bugs) and the A/C isn't strong at all. We got so many bug bites!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Fernand B&B
Bordeaux

Wonderful hotel! Ahmed is the owner and he keeps his place clean, comfortable, and chic, with the most welcome personal touches. His communication is excellent and strives to be helpful in any way possible – from making restaurant reservations and booking taxis on our behalf. The hotel is also in a superb location. When we visit Bordeaux again, we'll choose this hotel 100%.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
1/2  Day Cookery Course including lunch & wines in Dordogne
1/2 Day Cookery Course including lunch & wines in Dordogne
Sarlat

Incredibly fun! Good group, engaging instructor, yummy food. Would absolutely recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private tour The Vezere Valley
Private tour The Vezere Valley
France

Sandra and her husband, Francis, were wonderful. So knowledgeable, very kind, and engaging. We saw a lot and learned a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Beach and Wine full day tour from Bordeaux
Beach and Wine full day tour from Bordeaux
France

Our guide, Khloe, was wonderful. She was knowledgeable and actually cared to engage with the group. I do think the Sand Dune experience itself was very nice and unique, but it's a bit out of the way and could have been broken out as it's own experience vs. combined with the afternoon of wine tours. This would have given my husband and I time to explore Bordeaux city more.

Quality of Experience
Guides, Drivers and Staff
Transport
E-bike wine tour of Saint-Emilion from Bordeaux
E-bike wine tour of Saint-Emilion from Bordeaux
France

Our guide, Isabelle, was terrible. She spent no effort educating us on the wine/experience. She biked meters ahead of everyone, no effort to interact with the others. We also only spent 45 minutes in Saint-Emillion...I would have preferred to spend a whole day there, with a lunch at a restaurant. And then at the end of the trip the guide had the audacity to mention giving a good tip (FOR NOTHING!). I was infuriated. Oh, and the lunch we were given at a tiny chateaux was sandwich meat with a small salad and bread. Not what I was expecting given the location where we were...should have been more chic and we should have been able to have more wine to drink! We were only given scant pours for 'tasting'. I've been to better experiences in Burgundy.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Isabelle Gay

Family trip to Spain
Spain | Jun 27 - Jul 9, 2023

K
Katie G.
North Adams, MA | Reviewed on Jul 16, 2023
We enjoyed our trip to Spain. I am not sure I would use a travel agency for planning again though. I should’ve been more proactive with planning/input. We were a group of 14 including seven kids ages 4 to 18. With Spain being so hot in the summer it really would’ve been helpful to have a pool at each of our accommodations. The trip plan involved far too much driving. We had at least an hour drive there/back to each daily activity. More restaurant information with specific recommendations and... Read more

We enjoyed our trip to Spain. I am not sure I would use a travel agency for planning again though. I should’ve been more proactive with planning/input. We were a group of 14 including seven kids ages 4 to 18. With Spain being so hot in the summer it really would’ve been helpful to have a pool at each of our accommodations. The trip plan involved far too much driving. We had at least an hour drive there/back to each daily activity. More restaurant information with specific recommendations and even advanced reservations would’ve been very helpful. A favorite activity was e-bike mountain biking. Loved Segovia, San Sebastián, and Madrid.

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jul 19, 2023
Hi Katie, thank you for taking the time to submit the review you can always add more comments regarding activities and services if you feel like it, as the guides mentioned you enjoyed your activities :) It is always helpful to have more insight from different members of the group when planning a trip.  In this case, all the designing and planning was done mostly with Sherwood.  In the original planning, the houses selected had a pool however, for 14 people it is necessary to plan well in... Read more

Hi Katie, thank you for taking the time to submit the review you can always add more comments regarding activities and services if you feel like it, as the guides mentioned you enjoyed your activities :)

It is always helpful to have more insight from different members of the group when planning a trip.  In this case, all the designing and planning was done mostly with Sherwood. 

In the original planning, the houses selected had a pool however, for 14 people it is necessary to plan well in advance as those properties sell out quickly for summer as there are not that many that can accommodate 14 people as well as have a pool.  As the trip was designed with Sherwood as a road trip, with rural accommodations it is necessary to drive to activities.  In this case, I had presented several options for the accommodations, and the ones that were selected in the end were based on proximity to the main cities (restaurants, shops, etc.) which meant that it was necessary to drive to the mountains to do mountain biking as well as to river for rafting. 

Restaurant information was provided with your travel documents which were sent 3 weeks in advance of your trip. In addition, when I sent them,  I specifically recommended restaurant reservations in advance however you never mentioned you needed help with this.

I do hope we can work together in the future again, especially if you wish to visit lesser-known locations. All my best, Marta

Tiernan did a great service to Susan and I du...
Portugal | Jul 1 - Jul 15, 2023

Thomas
Thomas F.
Danville, CA | Reviewed on Jul 16, 2023
Tiernan did a great service to Susan and I during our visit to Portugal on our 30th wedding anniversary . Read more

Tiernan did a great service to Susan and I during our visit to Portugal on our 30th wedding anniversary .

Hotel Reviews
Arribas Sintra Hotel
Sintra

Best Sunsets ever and we are from California Biggest pool we have ever saw Hotel food breakfast and dinner is outstanding

Authenticity & Character
It’s a beach town with local restaurants and wineries
Location
What a view Atlantic Ocean Beach Pool Then three different sunsets First with the Marine Layer Second Sunset had white caps crashing into the break water at the pool side Third Sunset was all so calm
Staff
Very accommodation with great advise
Cleanliness & Comfort
Very clean and comfortable
The Vintage House Hotel Douro
Pinhão

Grounds were very well maintained View of the river and local vineyards was fantastic

Authenticity & Character
Olde Town feeling and culture
Location
The views Pool and breakfast
Staff
Very accommodating
Cleanliness & Comfort
Room and grounds well maintained
1872 River House
Porto

View was outstanding Locals were very engaging Vintage House was very accommodating

Authenticity & Character
Exterior has the appearance of a place in history
Location
Very nice location
Staff
Very accommodating and knowledgeable
Cleanliness & Comfort
Room was well keep
Local specialist: Tiernan O'Rourke Araujo
Tiernan
Tiernan O'Rourke Araujo
Local specialist in Galicia, Spain | Replied on Jul 18, 2023

Hi Thomas & Susan,

Thank you very much for your review!

I am glad to hear that both of you had a fantastic experience during your time in Portugal. It was a pleasure to e-meet you and to have the opportunity to help you arrange your accommodations for your anniversary trip.

Once again, congratulations on your 30th wedding anniversary, and if you decide to visit again we'd be more than happy to plan the perfect trip for you!

Best,

Tiernan
E&W

The hotels and the activities provided were e...
Spain | Jun 30 - Jul 15, 2023

S
Sean S.
Aloha, OR | Reviewed on Jul 16, 2023
The hotels and the activities provided were excellent. Maybe because of our age but I thought the trip had too many activities planned without enough time between. There was no way we could have made the trip from Vigo to the boat trip on the River Sal.
I thought San Sebastián was a Zoo and very hard to drive. I would skip that City and use the time for a more leisurely drive through the rest of the trip.
Everyone is different but apart from the above comments everything else was great. No...
Read more

The hotels and the activities provided were excellent. Maybe because of our age but I thought the trip had too many activities planned without enough time between. There was no way we could have made the trip from Vigo to the boat trip on the River Sal.
I thought San Sebastián was a Zoo and very hard to drive. I would skip that City and use the time for a more leisurely drive through the rest of the trip.
Everyone is different but apart from the above comments everything else was great. No complaints about Bea, the hotels or the places visited. We will use Kimkim again!!

Hotel Reviews
One Shot Tabakalera House
San Sebastian

Great hotel and the lunch at the Basque Culinary School next door was our best meal in Spain.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petit Palace Arana
Bilbao

Adequate but below the standards of all the hotels. Unclear instructions about arrival at the hotel. The car park is conveniently located but in practical terms you need to park the car before checking in. There is absolutely no space to park in front of the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Puebloastur Eco-Resort Wellness & Spa
Cofiño, Parres

Great place. Amazing views, tranquility and excellent service and food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Princesa Munia Hotel & Spa
Oviedo, Asturias

Compared with some of the other hotels it couldn’t quite compete. Not a bad hotel but we were not interested in any of the Spa services and maybe a less pretentious hotel in Oviedo would’ve been better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Monforte de Lemos
Monforte de Lemos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Collection Vigo
Vigo
Authenticity & Character
A nice hotel but obviously part of the tourist bus tours
Location
Staff
I can’t remember his name but one of the guest services person was very good.
Cleanliness & Comfort
San Francisco Hotel Monumento
Santiago de Compostela

An excellent historical hotel.

Authenticity & Character
Location
Very close to the Cathedral of Santiago.
Staff
Cleanliness & Comfort
7 Islas Hotel
Madrid
Authenticity & Character
It was just a nice hotel
Location
Staff
Cleanliness & Comfort
Activity Reviews
San Sebastian Pintxo Experience
San Sebastian Pintxo Experience
San Sebastián

We tasted Pintxo that we never tasted before or after this tour. The guide chose excellent places to sample the Pintxos.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of San Sebastian
Guided Visit of San Sebastian
San Sebastián

Excellent tour

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Covadonga Lakes
Day Excursion to Covadonga Lakes
Spain

The guide was excellent. Even though the most was so dense that it was hard to see the lakes, it was still a good tour with an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Gastronomic Experience in Oviedo
Gastronomic Experience in Oviedo
Oviedo

A very good tour with some unique features of the tour, such as the cider tasting.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Tour of Ribeira Sacra
Boat Tour of Ribeira Sacra
Spain

I was not feeling well that day and so we canceled the boat trip on the River Sil. However when the time was changed to be an hour earlier than originally scheduled it would have been almost impossible to get there on time. Unless you set off from the hotel at 8 am and that would have been typical because of coach tours checking out at that time and you would still need someone to get the car (front desk in our case). Completely impractical for a relaxing holiday.

Privately Guided Visit of Santiago de Compostela
Privately Guided Visit of Santiago de Compostela
Santiago de Compostela

The guide was excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

Never happened because our flight to Madrid was delayed.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 23, 2023

Hi Sean, thank you so much for your feedback! I'm glad you enjoyed your road trip around the North of Spain, passing by along truly beautiful locations for sure :) By traveling during the high season some cities could be more packed than others (especially notably when coming from more off-the-beaten-path locations), but I'm glad you enjoyed our country during summer! :) Sending you my best regards, Bea.

Excellent honeymoon
Greece | Jul 8 - Jul 15, 2023

Ellen
Ellen B.
San Francisco, CA | Reviewed on Jul 16, 2023
Everything planned through KimKim and our local specialist Angela went exactly as planned. Having all of the transfers arranged greatly relieved our stress . We were able to enjoy the trip rather than spend any time worrying about the next step. We enjoyed all of our hotels and local tour guides. No regrets! Read more

Everything planned through KimKim and our local specialist Angela went exactly as planned. Having all of the transfers arranged greatly relieved our stress . We were able to enjoy the trip rather than spend any time worrying about the next step. We enjoyed all of our hotels and local tour guides. No regrets!

Hotel Reviews
Filotera Suites
Santorini

Excellent service from staff at the hotel. Great views from hotel pool and dining area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nastasia Village Boutique Hotel
Naxos Chora

Nice Balcony with our room. 10 minute walk to downtown with shops/restaurants and 10 min to the closest beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Niche Hotel Athens
Athens

Within walking distance to all of the tourist hot spots of Athens including La Plaka, National Gardens and Acropolis. Excellent accommodation and service. Breakfast is great and rooftop bar has amazing views.

Authenticity & Character
Location
Staff
Bartop was very busy but worth the wait.
Cleanliness & Comfort
Activity Reviews
Reservation at Oia Gefsis (no meal included - only a reserved table)
Reservation at Oia Gefsis (no meal included - only a reserved table)
Greece

Excellent table with sunset views was reserved as expected. Large food portions - share a plate!

Quality of Experience
Local tastings 2024
Local tastings 2024
Greece

Our somellier/cook was excellent. Great knowledge and cooking skills with clear expertise in her profession.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naxos Culinary Tour
Naxos Culinary Tour
Greece

We were under the impression olive oil production was a part of the tour, and it was not. This trip consisted of two stops. The majority of time spent at local farmer's home. We fed animals and cooked a meal with his wife. They were excellent hosts and gracious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Medieval Castle Sightseeing Tour
The Medieval Castle Sightseeing Tour
Naxos

Our favorite tour of the trip. The local guide was well versed in the history of the town and had an excellent pace.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Boat Tour Unique Sailing Experience to Agistri Moni Aegina with round transfers
Full Day Boat Tour Unique Sailing Experience to Agistri Moni Aegina with round transfers
Greece

Crowded tour with no space to sit on our way home other than on the deck. Some staff on board were excellent, but others were clearly unhappy with their job. Food on board was great. Money needed to pay for additional excursions on the islands once you get to them.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Our guide Michael did an excellent job relaying history with a little humor.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Aug 01, 2023

Yeia sas, Ellen an Matt!

Thank you for sharing your thoughts and experience.

I am happy that you enjoyed your time here in Greece with us.
The Naxos Culinary tour describes a visit at the olive oil factory but not including olive oil production procedure. I am so sorry there was a misunderstanding there... 🙂

My team and I would love to see you like back soon.
We have so many more time show you and I am sure you'd love!

Until then take care and have fun!

Our best,
GA Trips team and Angela

Overall had a wonderful time. Valentine was v...
Switzerland | Jul 1 - Jul 14, 2023

N
Nair M.
Reston, VA | Reviewed on Jul 16, 2023
Overall had a wonderful time. Valentine was very helpful and would respond immediately to our questions.
Switzerland was great except the room in Montreal was uncomfortably small.
Read more

Overall had a wonderful time. Valentine was very helpful and would respond immediately to our questions.
Switzerland was great except the room in Montreal was uncomfortably small.

Hotel Reviews
Hotel Design Sorbonne
Paris
Hotel Phoenix Zermatt
Zermatt
Hotel Beausite
Interlaken
ibis Styles Zurich City Center
Zürich
Hotel La Rouvenaz
Montreux

Room and shower area way too small. No place to even open your bag especially if big.

Authenticity & Character
Not sure if this can be improved but the size of the rooms too small and AC would help.
Location
Nice lively area and close to public transport
Staff
Always pleasant and helpful with information.
Cleanliness & Comfort
Clean but not comfortable. Too small and hot.
Activity Reviews
Louvre Museum in Paris: entrance tickets & audioguides
Louvre Museum in Paris: entrance tickets & audioguides
Paris
Palace of Versailles Day Trip with Audio Guide
Palace of Versailles Day Trip with Audio Guide
Paris
Summer Kayak Tour Lake Brienz
Summer Kayak Tour Lake Brienz
Switzerland
Quality of Experience
The kayaking guide is as very good.
Guides, Drivers and Staff
Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland
Mount Pilatus, Golden Round Trip (Tickets)
Mount Pilatus, Golden Round Trip (Tickets)
Switzerland
Afternoon tour to Rhine Falls and Stein am Rhein
Afternoon tour to Rhine Falls and Stein am Rhein
Zürich
Swiss Travel Pass
Swiss Travel Pass
Switzerland
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 21, 2023

Hello Nair,
Thank you very much for your review.
Your feedbacks are very helpful to improve our services. It is true that in Montreux, during the Montreux Jazz Festival, the availability of hotels is limited. We will think of an alternative hotel for next stays during this period or go for bigger rooms.
Good to read that you spent a lovely time in Switzerland!
I wish you a nice Summer season, and see you soon in Europe.
Valentine

Costa Rica - Pura Vida
Costa Rica | Jun 29 - Jul 9, 2023

A
Allan A.
Lebanon, NH | Reviewed on Jul 16, 2023
Wilie from Serendipity was wonderful. He went way over and above wonderful to accommodate and help each one of us in the group. Our group was diverse but with more seniors then young people he actually assisted us and particularly me on and off the bus. Beside his help he is a very smart, well informed guide with spot on answers of facts and information. His knowledge of Costa Rica history and Central American politics is amazing. Our driver was great and I liked the fact that they ate their... Read more

Wilie from Serendipity was wonderful. He went way over and above wonderful to accommodate and help each one of us in the group. Our group was diverse but with more seniors then young people he actually assisted us and particularly me on and off the bus. Beside his help he is a very smart, well informed guide with spot on answers of facts and information. His knowledge of Costa Rica history and Central American politics is amazing. Our driver was great and I liked the fact that they ate their meals with us. We were a family group and they became part of the family. Our trip was a little different because we primarily were there for my grand daughter's Bat Mitzvah. The day went off better then we even planned and the services and celebratory dinner will be memorable to all of us. The sites were well planned and either every tourist gets to see Sloths, Anguti, coatimundi, Tuocans, monkeys wild pigs, whales or we were the luckiest tourists to visit Costa Rica. The hotel accommodations were wonderful, the food, the amenities and the people were so helpful and friendly except for the driver on the return trip from horseback riding (not everyone is entitled to a bad day)when you work with the public.
The trip will remain memorable to all of us and Pura Vida to our new Tico friends.

Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jul 21, 2023

Hi Allan,
I am so happy to know that you treasure a agreat colection of special memories from this trip. It is also especially nice to know that you found so many Tico friends (that aspect says a lot about you too)!
We enjoyed working with your large family group, and hope you come back soon on another Serendipity Adventure. :-D

Kind Regards,
Charlotte

Kind Regards,
Charlotte

Morocco July 2023
Morocco | Jul 11 - Jul 16, 2023

K
Kristin U.
Jersey City, NJ | Reviewed on Jul 16, 2023

We had an amazing time in Morocco. We were able to fully customize our itinerary to exact dates and flights, and we were easily accommodated when we arrived late. Tours and accommodations were excellent, and we had enough free time/flexibility to do some additional activities and explore.
Our driver, Soufiane, was a superstar! He was patient, kind, safe, friendly, and unbelievably helpful. It was our first time in Morocco (two female friends on our own), and he made us feel welcome and comfortable. We recommend him 100%.

Local specialist: Ali Moujane
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Jul 17, 2023
Hi Kristin, Thank you for taking the time to share your wonderful experience in Morocco! We are delighted to hear that you had an amazing time and that our services exceeded your expectations. At our company, we strive to provide a personalized and flexible travel experience, and we are thrilled that we were able to accommodate your specific needs regarding dates, flights, and late arrival. It's fantastic to know that our tours and accommodations met your expectations, allowing you to fully... Read more

Hi Kristin,

Thank you for taking the time to share your wonderful experience in Morocco! We are delighted to hear that you had an amazing time and that our services exceeded your expectations.

At our company, we strive to provide a personalized and flexible travel experience, and we are thrilled that we were able to accommodate your specific needs regarding dates, flights, and late arrival. It's fantastic to know that our tours and accommodations met your expectations, allowing you to fully enjoy your time in Morocco.

Your recommendation means the world to us, and we appreciate your trust in our services. We will make sure to pass on your kind words to Soufiane and the rest of our team.

Thank you once again for choosing us, and we look forward to serving you in the future.

Warm regards,
Abdel

Tricia did an awesome job. And the whole tea...
Norway | Jun 20 - Jul 6, 2023

Beth
Beth S.
La Jolla, CA | Reviewed on Jul 15, 2023
Tricia did an awesome job. And the whole team was available when a mud slide meant that we had to take a ferry rather than get picked up. We especially loved our day spent kayaking, hiking and rappelling in Lofoton and our glacier hike in Tromso. Both were EPIC! Read more

Tricia did an awesome job. And the whole team was available when a mud slide meant that we had to take a ferry rather than get picked up. We especially loved our day spent kayaking, hiking and rappelling in Lofoton and our glacier hike in Tromso. Both were EPIC!

Activity Review
Full day Combo Tour: Kayak, Trek and Rappel
Full day Combo Tour: Kayak, Trek and Rappel
Norway

EPIC!!!! Guide was awesome. Great group of 8. Kayaked to a beautiful island, had a bbq before hiking up to a cliff which we the rappelled down! Then hiked some more and rappelled again. Awesome!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Jul 21, 2023

Thanks Beth!!!! So glad you chose to celebrate your anniversary in Norway, and I'm beyond happy that you and your husband enjoyed the big adventure in fjords and arctic! Hope you come back someday :)

Wonderful trip to Cape Town and Greater Kruger
South Africa | Jul 2 - Jul 9, 2023

Mayukh
Mayukh C.
Gaithersburg, MD | Reviewed on Jul 15, 2023
Our local South African specialist, Petru, organized a wonderful trip for us to Cape Town and Greater Kruger that ranks amongst our most memorable experiences. Jimmy, our local guide in Cape Town (Paradise Touring), was welcoming and kind, with a warm, energetic, and enthusiastic personality, and had deep knowledge about life and history in Cape Town and South Africa. He made sure that our experience was top-notch, and we recommend him highly to any future travelers to the Cape Town area. We... Read more

Our local South African specialist, Petru, organized a wonderful trip for us to Cape Town and Greater Kruger that ranks amongst our most memorable experiences. Jimmy, our local guide in Cape Town (Paradise Touring), was welcoming and kind, with a warm, energetic, and enthusiastic personality, and had deep knowledge about life and history in Cape Town and South Africa. He made sure that our experience was top-notch, and we recommend him highly to any future travelers to the Cape Town area. We visited the city of Cape Town, went to the the top of Table Mountain via cable car, visited Robben Island, and toured the Cape Peninsula all the way to the Cape of Good Hope. The beautiful scenery that we saw in the city and during our Cape Peninsula tour will always remain in our minds.

We then took a short flight and visited a private reserve (Timbavati) in the Mpumalanga area, just outside of Kruger National Park. Our transfers to and from the reserve were seamless, and the accommodations at the camp impeccable. During our stay, our safari guide Christian and wildlife tracker Temba ensured that we were able to fully experience the breadth of amazing wildlife and the natural environment of the reserve, and made an extra effort to find animals that we were interested in viewing. We were very fortunate to see 4 of the "Big 5" on our trip, in addition to numerous other animals, including a pair of cheetah.

We would highly recommend Petru and the Kimkim service for any travelers wishing to experience the highlights of South Africa. Their ability to create a personalized itinerary for all budget ranges, with convenient communication and payment options, makes them one of the top choices for booking international travel. Based on this experience, we plan to use Kimkim for other future travel plans.

Hotel Reviews
Bateleur Safari Camp
Hoedspruit

Travelers looking for an experience that is rustic yet luxurious will enjoy this camp quite a bit. With a commitment to green and sustainable living, the camp is off the electric grid, and generates all its energy through solar panels. A local underground water source ensures a fresh supply of mineral water that is regularly quality tested and safe to drink directly from the tap. While an electric fence keeps out elephants, all other animals regularly visit and walk through the camp (including a resident group of Nyala; hyenas are also common). All meals are provided, with a large variety of fresh options for breakfast, and a 3-course dinner meal each night. Visitors returning from an afternoon game drive can enjoy a warm campfire with beverages prior to dinner. Lodges are well furnished, with luxurious beds and furniture.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Portswood Hotel V&A
Cape Town

Excellent hotel, conveniently located within walking distance of most shops and restaurants at the V&A Waterfront, with nice views of Table Mountain depending on room. Room accommodations are top-notch, and are on par with other 4-star hotels. Breakfast consists of a variety of hot and continental options, including hash browns, sausage, baked beans, cereals, yogurts, tea, and coffee, and a large variety of fresh fruit. Eggs can be made to order as well. The hotel restaurant is also quite nice, with a wide variety of food options, and dinner meals can be enjoyed in the convenience of one's room or in the dining area.

Authenticity & Character
Location
Close to V&A Waterfront, with amazing views of Table Mountain.
Staff
Cleanliness & Comfort
Activity Reviews
Final Morning Game Drive
Final Morning Game Drive
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Timbavati Private Game Reserve Safari Day
Timbavati Private Game Reserve Safari Day
Timbavati Game Reserve
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Game Drive
Afternoon Game Drive
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Cape Peninsula Tour (excluding lunch)
Full Day Cape Peninsula Tour (excluding lunch)
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day City, Table Mountain & Robben Island Tour
Full Day City, Table Mountain & Robben Island Tour
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Replied on Jul 18, 2023

Hi Mayukh,
Thank you so much for taking the time to send me your valuable feedback.
This is wonderful to receive and to share with the suppliers involved.
I am delighted to hear that you enjoyed Cape Town and your safari and that all went so well.

Hope to be of assistance again in the near future.
Best wishes, Petru

A fantastic trip
Peru | Jul 1 - Jul 12, 2023

Linda
Linda A.
Shaw, DC | Reviewed on Jul 15, 2023
Jesus of Peruvian Soul helped us plan an unforgettable adventure. Visiting the Larco Museum with our guide Blanca was an excellent introduction to Inca and pre Inca civilizations that helped provide context to many of the archeological sites we saw in the sacred valley and Cusco. Boris, ourRainforest expeditions guide, at the Tambopata reserve was excellent. He had so much knowledge of the flora and fauna of the area. We loved seeing the macaws at the clay lick . It was well worth the... Read more

Jesus of Peruvian Soul helped us plan an unforgettable adventure. Visiting the Larco Museum with our guide Blanca was an excellent introduction to Inca and pre Inca civilizations that helped provide context to many of the archeological sites we saw in the sacred valley and Cusco.

Boris, ourRainforest expeditions guide, at the Tambopata reserve was excellent. He had so much knowledge of the flora and fauna of the area. We loved seeing the macaws at the clay lick . It was well worth the 4:30am wake up! While on a day hike we had the privilege of seeing howler, spider, cappuccino and squirrel monkeys, trumpeter birds, many different ants, giant and unique trees.

Our time in Machu Picchu was spectacular and enhanced many fold by our wonderful guide Danny. He had so much information on Inca civilization and was able to provide much needed context for us. He was patient and helpful as we hiked the short Inca trail for over 6 hours. Our day at the citadel was full of facts and anecdotes about the city. Our day biking and seeing the countryside as well as the salt mines was terrific.
Our guide jimmy made certain we were happy and safe.

Our last day we visited a llama & Alpaca farm with Danny, which I loved. We learned about alpaca wool and purchased some lovely things. Danny also took us to a place to have typical chiccerones for lunch.

It was a spectacular trip .

Hotel Reviews
Inkaterra Hacienda Urubamba
Urubamba

This is one of the nicest hotels I have ever stayed in. It is however about 2 hours from the Cusco airport. The buildings and grounds are lovely. The food delicious. In our bed they left hot water bottles as it was chilly there. Just Gorgeous !

Tambopata Research Center
Tambopata

This is not an ordinary hotel. The rooms are open to the outside which we loved. It’s the jungle so it was hot . We had mosquito netting over our bed which was great. The food provided was delicious . At night you can here the howler monkeys and the rain . We had butterflies and other bugs in our room but it was all good

Location
It’s 2.5 hours up the river so very remote.
Staff
Everyone friendly and professional.
Cleanliness & Comfort
Room was clean and the comfort is moderate because it’s hot in the jungle!
Villa Barranco - Ananay
Lima

Loved this hotel. It was charming. The bathroom was awesome. The room clean and the staff personable and professional

Authenticity & Character
Location
We were picked up and dropped off easily and we were not too far from the airport or the Larco museum
Staff
Everyone was polite and friendly
Cleanliness & Comfort
Room was clean and comfotable
Local specialist: Jesus Martel
Jesus
Jesus Martel
Local specialist in Lima, Peru | Replied on Jul 17, 2023
Dear Linda, thanks so much for such detailed and nice comments. We were so glad to have you in Peru with us after a couple of years of waiting for this dream trip. Each member of our team made their best to provide a memorable experience in each place you visited, and I am so proud to say we exceeded your expectations. Thanks also for sharing some time with me at Museo del Pisco, that was a super nice meeting to chat a bit more on this memorable journey. Hope to see you guys again in the... Read more

Dear Linda, thanks so much for such detailed and nice comments. We were so glad to have you in Peru with us after a couple of years of waiting for this dream trip. Each member of our team made their best to provide a memorable experience in each place you visited, and I am so proud to say we exceeded your expectations. Thanks also for sharing some time with me at Museo del Pisco, that was a super nice meeting to chat a bit more on this memorable journey. Hope to see you guys again in the future, all the best wishes to you and Paul!! You were so so kind 🤗
Best regards,
Kim Kim & Peruvian Soul team

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.