Kimkim Trip Reviews

4.8
Based on 19,457 ratings
Read 19,457 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Brazilian adventure!
Brazil | Oct 27 - Nov 1, 2023

S
Stephen M.
Washington, DC | Reviewed on Jan 19, 2024
Our Brazilian adventure was amazing! There was a drought in the Amazon that impacted our visit in that it maybe reduced our chances of encountering wildlife but it did not diminish the overall excitement of our experience. Sara was an expert and accommodating specialist (as was her entertaining husband who drove us to our hotel in Rio and greeted us before our final departure). The lodging in the Amazon was great, with decent meals and comfortable (and cool-temperatured!) accommodations.... Read more

Our Brazilian adventure was amazing! There was a drought in the Amazon that impacted our visit in that it maybe reduced our chances of encountering wildlife but it did not diminish the overall excitement of our experience. Sara was an expert and accommodating specialist (as was her entertaining husband who drove us to our hotel in Rio and greeted us before our final departure). The lodging in the Amazon was great, with decent meals and comfortable (and cool-temperatured!) accommodations. Highlights included piranha fishing, caiman spotting, pink dolphin sighting, a jungle hike and lots of fun boat rides on the river. At the end of our trip, a sumptuous lunch in Manaus and time with a fun local guide left us very contented.
I had high expectations for our time in Rio, and they were exceeded! The hotel near Copacabana was in a perfect location and provided a terrific breakfast. The best part of the trip was spending the day with local guide Albert Cardoso! He expertly led us through the main attractions with the perfect amount of narration and personal descriptions of life in Rio, got us to our exhilarating hang gliding experience, and, after an enjoyable lunch showcasing the best of Brazilian cuisine, showed us other wonderful highlights, sometimes wandering off the beaten path. We finished with an evening ascent to Sugarloaf that was quite a finale. Another very kind guide led us on a hike up Morro Dois Irmaos. A somewhat scary motorbike ride to the starting point and a delicious lunch in a local favela restaurant after our climb made for an adventure that we still reminisce about fondly! I fell in love with Rio and will never forget our trip there. Thank you, Sara, for all you did to assure we had the trip of a lifetime iin your spectacular country!

Local specialist: Sara Martinel
Sara
Sara Martinel
Local specialist in Rio de Janeiro | Replied on Jan 20, 2024

Bom diaaaa Stephen
reading your review made me cry! thank you very much for this detailed description of your magical moments!
Brazil is a country that touches your heart, isn't it?
I am honored to have contributed to making your stay unforgettable and my greatest reward is seeing my travelers excited and happy with their trip here!
a big hug from warm Rio! and see you on the next adventure.
abraços
Sara

Unforgettable trip to Patagonia and Iguazu Falls
Patagonia | Dec 27 - Jan 9, 2024

J
julie j.
Fair Oaks, CA | Reviewed on Jan 19, 2024
We planned a trip to Patagonia to celebrate my parents’ 50th wedding anniversary. We were a group of four people (two couples) who had lots of requests. Ana was fantastic planning with me on our custom-tailored trip. It was a nearly perfect 14 day itinerary for any seniors. If there was a better local flight from Bariloche to Ushuaia, it would’ve been perfect and my dad didn’t get sick from a long day. Hopefully there’s one in the near future for other tourists! Julian, Laura, and the team... Read more

We planned a trip to Patagonia to celebrate my parents’ 50th wedding anniversary. We were a group of four people (two couples) who had lots of requests. Ana was fantastic planning with me on our custom-tailored trip. It was a nearly perfect 14 day itinerary for any seniors. If there was a better local flight from Bariloche to Ushuaia, it would’ve been perfect and my dad didn’t get sick from a long day. Hopefully there’s one in the near future for other tourists!

Julian, Laura, and the team on WhatsApp were responsive all the time whenever we needed. Thank you so much! Because of knowing that you were going to be there for us all the time, we could have a peaceful trip.

Our drivers and guides were all amazing and professional. A special thanks to our private tour guides Chris, Romi, and their drivers. Also, we had a long drive from El Calafate to Torres del Paine, and another one from Torres del Paine to Puerto Natales in one day, and both drivers, Fabricio and Carlos, were absolutely amazing. We can’t thank you enough! Hope you made it safe back home, Fabricio! My family still talk about that ride and you. And, thanks for making few stops for us, Carlos! We had no idea that our full day tour next day wasn’t going there.

Thanks again to Kimkim and Ana for this unforgettable trip especially for my parents. We loved every single place we visited.

Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Feb 19, 2024
Dear Julie, Thank you immensely for taking the time to share such kind words! Planning this extraordinary adventure with you was an absolute pleasure. I'm thrilled to hear that you, your parents, and Kenneth had a fantastic time in Argentina and Chile! 💕 I hope you were able to experience a piece of our culture and will cherish it forever. I look forward to the opportunity to plan another journey together. You were a fantastic companion throughout the process, and I truly appreciate your... Read more

Dear Julie,

Thank you immensely for taking the time to share such kind words! Planning this extraordinary adventure with you was an absolute pleasure. I'm thrilled to hear that you, your parents, and Kenneth had a fantastic time in Argentina and Chile! 💕

I hope you were able to experience a piece of our culture and will cherish it forever.

I look forward to the opportunity to plan another journey together. You were a fantastic companion throughout the process, and I truly appreciate your patience and understanding.

Sending my warmest wishes,

Ana ✈️

PS: Let's hope the flight connections improve in the future—fingers crossed! 🤞😁

Colorful Warm Guatemala!
Guatemala | Jan 7 - Jan 12, 2024

david
david a.
Prescott, AZ | Reviewed on Jan 19, 2024
In reviewing my travels in Guatemala, I want to give the following backdrop.... Solo male traveler, age 71, 1st timer in Guatemala with only a little command of the language. Despite these limitations I left Guatemala having an appreciation of the culture and the peoples in various locations. From Mayan ruins both popular and off the beaten path, the hustle and bustle of cosmopolitan Guatemala City, a River Dulce experience that was mind blowing to even a hot springs experience in two... Read more

In reviewing my travels in Guatemala, I want to give the following backdrop.... Solo male traveler, age 71, 1st timer in Guatemala with only a little command of the language. Despite these limitations I left Guatemala having an appreciation of the culture and the peoples in various locations. From Mayan ruins both popular and off the beaten path, the hustle and bustle of cosmopolitan Guatemala City, a River Dulce experience that was mind blowing to even a hot springs experience in two different locations... to a cultural festival that was an explosion of dancing/music and food the care and attention to detail by my in country coordinator Chris was amazing. I always felt he had my back and whenever I reached out (multiple times) he responded and always made me feel safe!
The lodging was a really great mix of up-scale eco camps, to high end hotel rooms to a boutique hotel in Flores right in the heart of the festival. I give each place the highest of ratings!!!
My guides ranged from good to outstanding. Oliver my guide to Tikal changed his whole approach when he heard birding was my passion. I saw 21 taxa in addition to exploring the ruins. Capitan Otilio Morales my guide on the Rio Dulce to Livingston changed his tour and put me on some bird nesting spots that only a seasoned captain could find.
Other guides were ok but my lack of knowing the language was a negative and took away from the experience, but hey that's on me!
The people made the experience and I certainly met many native Guatemalans and have a little understanding of their lives and the struggles they face. One funny experience was getting of the small boat in Livingstone and the ladies were braidng hair extensions and could not believe my braids were real hair and all wanted to rebraid with beads very funny.
Also was able to see 4 churches and attend mass and receive communion in Flores very very special! Also was able to light a candle and place by the statue of Nuestra Senora in Guatemala City in the Cathedral.
Have some real good pictures and could expand but am out of time for now.
Great job to all and a humble thanks to Chris!!!!!

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Replied on Jan 19, 2024

What a great review Dave, really enjoyed reliving your experiences in Guatemala through this review. It was our pleasure and thank you again for choosing to get to know the real Guatemala through local people and experiences. Our team had a great time with you and we hope to see you again in the future. Spread the word about Guatemala with your friends and family, the more people know the better!

Honduras
Honduras | Jan 5 - Jan 10, 2024

B
Barbara C.
Denver, CO | Reviewed on Jan 19, 2024
We met with Eduardo, our local specialist, in Antigua.
I believe he tried his best, but he had to deal with an agency in Honduras that did not process requests in a timely manner and that caused unnecessary anxiety.
We had a fantastic time in Copan, liked our hotel and loved our guide ! (Yovan?)
We were disappointed with Roatan (overdeveloped, too many cruise ships) but this had nothing to do with Eduardo.
However, the hotel room at Caribe Tesoro was the least desirable in the whole complex-...
Read more

We met with Eduardo, our local specialist, in Antigua.
I believe he tried his best, but he had to deal with an agency in Honduras that did not process requests in a timely manner and that caused unnecessary anxiety.
We had a fantastic time in Copan, liked our hotel and loved our guide ! (Yovan?)
We were disappointed with Roatan (overdeveloped, too many cruise ships) but this had nothing to do with Eduardo.
However, the hotel room at Caribe Tesoro was the least desirable in the whole complex- no privacy, no view, and all day noise from the construction going on in the building. I suspect Eduardo was not properly informed about this while booking...

Hotel Reviews
Hotel Caribe Tesoro
Roatan

Windows of the rooms with a "garden view" face a walkway and the reception and need to be covered at all times to provide any privacy. They are also located on the ground floor of the building under construction with associated noise and workers all around. Mediocre breakfast. However, staff is nice and try to help.

Authenticity & Character
Location
West Bay. Near the water.
Staff
Cleanliness & Comfort
Hotel Casa del Cafe
copan

Nice room. nice view, good location, good breakfast. Extremely nice staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Jan 23, 2024
Hola Barbara,
Thank you very much for your opinion on this trip. I am prettysure we will take into account your comments to get better for future references on this destination.
I am happy to hear you enjoy Copan. and its ruins. We certainly have a great popularity of this place to oset in the hotels we assing. For Roatan, I have talked ot the hotel, they told me uunfortunately they were under construction on of their sections and this was a very bad time to start this actions. I am... Read more

Hola Barbara,
Thank you very much for your opinion on this trip. I am prettysure we will take into account your comments to get better for future references on this destination.

I am happy to hear you enjoy Copan. and its ruins. We certainly have a great popularity of this place to oset in the hotels we assing.

For Roatan, I have talked ot the hotel, they told me uunfortunately they were under construction on of their sections and this was a very bad time to start this actions. I am agreed with you that they should have told us about this and closed the area or get you on a different room wtih more affordable relax time for you.

I hope you can be in touch soon since we have a bunch of destinations that we can take you out.

Once again for your opinion on this tirp.
Eduardo

Great family trip to Paris
France | Jan 2 - Jan 9, 2024

E
Ellen K.
Haverhill, MA | Reviewed on Jan 19, 2024
While they were all good, our tour guides for the marais and the Louvre were exceptional. The cooking class in the chef’s kitchen was also a highlight. The wine tasting was more a history with nice wine and cheese but an interesting evening (next time I would go to a vineyard instead). All in all a great trip. Read more

While they were all good, our tour guides for the marais and the Louvre were exceptional. The cooking class in the chef’s kitchen was also a highlight. The wine tasting was more a history with nice wine and cheese but an interesting evening (next time I would go to a vineyard instead). All in all a great trip.

Hotel Review
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

The hotel staff was great. They had hot water issues that required us to move but the hotel made sure we were taken care of and absolutely did their best by us. Great hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Jan 31, 2024

Dear Ellen,

Thank you so much for sharing your feedback on the hotel and tours you've experienced during your trip to beautiful France! Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Sorry again for this "hot water issue" but I understood that you truly appreciated your Paris experience !
Hope to meet you again on Kim Kim !
All the best,
Nathalie

Lovely
Norway | Dec 12 - Dec 21, 2023

Tiena
Tiena s.
Hong Kong SAR China | Reviewed on Jan 19, 2024

Miglé helped us plan an amazing trip. The type and pace of activities were perfectly customized to us. Some of the things we enjoyed the were Husky Ride and Floating under the Stars in Rovaniemi and Arctic Fjords in Tromso. We couldn't have selected better hotels ourselves in both locations. She ensured we experienced an Igloo hotel and a Snow hotel which were both incredible.

We appreciate that Miglé was available every time we had a question or concern and even managed to get us a refund for an activity we couldn't do because of the weather.

Local specialist: Miglé Mikenaite
Miglé
Miglé Mikenaite
Local specialist in Iceland | Replied on Jan 21, 2024

Thanks a bunch for taking the time to share your experience! I'm glad the activities were just right for you and I'm so happy to hear that the accommodations were spot-on, and it brings a huge smile to my face that you got to experience the magic of an Glass Igloo and a Snow Hotel – those are truly special!! Wishing you more wonderful travels ahead!
Miglė | Your Travel Magician

The trip overall was a good trip. But pick up...
Chile | Dec 26 - Jan 3, 2024

C
Chun Esther y.
Seal Beach, CA | Reviewed on Jan 19, 2024
The trip overall was a good trip. But pick up and some detail communications were good on day 1 and 2 then dropped off to nothing. The pick ups were always late. More than half hour late. Guides often speak poor English. One Easter island excursion was cancelled last minute. I really think this kind of stuff should not happen. I hated scrambling all day to see what I can do and eventually I ended up with nothing. I should have gone swimming at the beach. Read more

The trip overall was a good trip. But pick up and some detail communications were good on day 1 and 2 then dropped off to nothing. The pick ups were always late. More than half hour late. Guides often speak poor English.

One Easter island excursion was cancelled last minute. I really think this kind of stuff should not happen. I hated scrambling all day to see what I can do and eventually I ended up with nothing. I should have gone swimming at the beach.

Hotel Reviews
Holiday Inn Santiago - Airport Terminal
Santiago

Comfy

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Easter Island Eco Lodge
Hanga Roa

Slightly far from the beach

Authenticity & Character
Location
Staff
They don’t speak english
Cleanliness & Comfort
Nuevo Amanecer
Uyuni

Their smiles are appreciated. I could tell they are trying to provide comfort as much as they can. Having a little WiFi would have been nice, but there wasn’t any.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cordillera Refuge
Uyuni

The refuge charges for toilet papers, water and WiFi. Extremely dour in their expressions. They seem to really dislike tourists.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Don Raul
San Pedro de Atacama

Extremely hot in the room. No ac and no fan

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rano Raraku and Anakena Tour
Rano Raraku and Anakena Tour
Easter Island

Overall a good tour. Just the group is too big.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tour to Ahu Akivi
Afternoon Tour to Ahu Akivi
Easter Island

Wish the guide spoke better English

Quality of Experience
Guides, Drivers and Staff
Transport
Uyuni Desert Excursion - Day 4 & Return to San Pedro
Uyuni Desert Excursion - Day 4 & Return to San Pedro
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uyuni Desert Excursion - Day 3
Uyuni Desert Excursion - Day 3
Uyuni
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uyuni Desert Excursion - Day 2
Uyuni Desert Excursion - Day 2
Uyuni
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Tour to Orongo
Morning Tour to Orongo
Easter Island
Quality of Experience
Guides, Drivers and Staff
Transport
Uyuni Desert Excursion - Day 1
Uyuni Desert Excursion - Day 1
Uyuni
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cejar Lagoon, Ojos del Salar & Tebenquiche
Cejar Lagoon, Ojos del Salar & Tebenquiche
San Pedro de Atacama

Lagoons were interesting and floating in the lagoon was well organized.

Quality of Experience
Guides, Drivers and Staff
Transport
Too many pick up stops
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama

Not interesting

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Too many pick up stops. Wasted too much time
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Jan 20, 2024
Hi Esther, Thank you for taking the time to share your thoughts. I'm happy to know that overall you had a good experience and you enjoyed the sights in Uyuni. I understand your frustration with what seemed to be delayed pickups. The driver has to pick up other travelers which is why a window is given, for some days that window can be up to 40 minutes as stated in the itinerary. I'm sorry you weren't able to enjoy the snorkeling session as planned, the weather wasn't ideal and I reached out... Read more

Hi Esther,

Thank you for taking the time to share your thoughts. I'm happy to know that overall you had a good experience and you enjoyed the sights in Uyuni.

I understand your frustration with what seemed to be delayed pickups. The driver has to pick up other travelers which is why a window is given, for some days that window can be up to 40 minutes as stated in the itinerary.

I'm sorry you weren't able to enjoy the snorkeling session as planned, the weather wasn't ideal and I reached out as soon as I was informed of the cancellation.

We are currently looking to work with other accommodation options Uyuni so our travelers can have a more enjoyable experience during their time there.

All the best in your future travels,
Jesse

..Disappointed with communication
Mexico | Jan 8 - Jan 17, 2024

Barbara
Barbara V.
Columbine, CO | Reviewed on Jan 18, 2024
We had one guide named Lewis for our hike to the butterfly sanctuary. He was great. Our other nonguides were drivers who did not speak any English. That was a major communication problem and lessened our experiences to two day trips. One trip was to the tenezcal. It was nice but there were no towels or dressing instructions. They did bring a person who helped to explain the temezcal but he did not stay and we had to decipher the shamans instructions. The other activity was a hike to a high... Read more

We had one guide named Lewis for our hike to the butterfly sanctuary. He was great. Our other nonguides were drivers who did not speak any English. That was a major communication problem and lessened our experiences to two day trips. One trip was to the tenezcal. It was nice but there were no towels or dressing instructions. They did bring a person who helped to explain the temezcal but he did not stay and we had to decipher the shamans instructions. The other activity was a hike to a high overlook and two women and one child came with us. No English again The hike was changed from the one on our itinerary.

Hotel Review
Cinco Rodavento
Ciudad de México

Wonderful caring staff. Beautiful rooms. Great rooftop deck. Lovely courtyard and room patio. Plush towels and bed linens. We were charged for one day when we were not there and for a spa service that was not wanted. It totaled over $400. Which they gave us in hotel credits. Half of which we found out about one day before we left. I had told our planner that we would device about spa treatments when we arrived but they were scheduled and charged to us without our knowledge.

Authenticity & Character
Rooftop deck
Location
Close to downtown market and lake.
Staff
So friendly and eager to please.
Cleanliness & Comfort
Shower was amazing with lots of hot water
Activity Reviews
Hike through the forest to see the Monarch Butterflies at the Matlazinca Sanctuary
Hike through the forest to see the Monarch Butterflies at the Matlazinca Sanctuary
Mexico

We went to a different sanctuary called Almanalco. It was fantastic but it was a very difficult hike through the forest not on a tail. We had to bushwhack through the glorious forest.

Quality of Experience
In a private sanctuary we were the only ones there.
Guides, Drivers and Staff
Let med the English speaking guide
Transport
Terrible road to get there .
Sailing at Valle de Bravo
Sailing at Valle de Bravo
Valle de Bravo

First time sailing. It was a beautiful day on the water. You got a new perspective of Valle de Bravo from the lake.

Quality of Experience
Guides, Drivers and Staff
No staff. We walked to the lake and found the person that had the sailboat.
Head to Amanalco for a unique Temazcal experience
Head to Amanalco for a unique Temazcal experience
Mexico

I have already said some of the things but will repeat them. They should have provided towels or told us to bring them. They should have had one English speaker in the temezcal to explain things. The shaman and his associate singer was very good. The lodge was nice and there were places to change.

Quality of Experience
The experience with the chants and herbs and gear
Guides, Drivers and Staff
Car was extremely dirty. Again no English speaker. No guide.
Transport
Clean car and car windows.
Local specialist: Rene Rodarte

We really enjoyed our desert trip to Agafay. ...
Morocco | Jan 7 - Jan 13, 2024

Marie
Marie L.
Cheshire, CT | Reviewed on Jan 18, 2024
We really enjoyed our desert trip to Agafay. Beautiful surroundings, nice pool and excellent food. The staff there were always there trying to make it a special experience. Read more

We really enjoyed our desert trip to Agafay. Beautiful surroundings, nice pool and excellent food. The staff there were always there trying to make it a special experience.

Hotel Review
Inara Desert Camp
Marrakech

Loved the surroundings, pool and food! Beautiful place!

Authenticity & Character
Location
Staff
They were all fantastic
Cleanliness & Comfort
Activity Review
Fantasia Dinner Show
Fantasia Dinner Show
Marrakesh

Thought the show and food was just mediocre,

Local specialist: Nawfal SERHIR
Nawfal
Nawfal SERHIR
Local specialist in Agadir | Replied on Jan 19, 2024
Hi Marie, Thank you so much for your review. I'm delighted to hear that you had such a wonderful experience on your desert trip to Agafay! It sounds like the beautiful surroundings, nice pool, and excellent food all contributed to making your stay memorable. It's great to know that the staff went above and beyond to ensure you had a special and enjoyable time. If you ever decide to embark on another adventure, don't hesitate to reach out for recommendations or assistance. On the other... Read more

Hi Marie,

Thank you so much for your review.

I'm delighted to hear that you had such a wonderful experience on your desert trip to Agafay! It sounds like the beautiful surroundings, nice pool, and excellent food all contributed to making your stay memorable. It's great to know that the staff went above and beyond to ensure you had a special and enjoyable time. If you ever decide to embark on another adventure, don't hesitate to reach out for recommendations or assistance.

On the other hand, I appreciate your feedback on the show and food. If you have any specific suggestions for improvement, we'd love to hear them. Thank you for sharing your thoughts. We're always committed to developing our services and delivering the best experience possible to our trusted travelers.

Safe travels!
Nawfal

Clemens made the experience possible for us to have a wonderful family vacation together. Traveling with young adult children was the best thanks to the experiences Clemens set for us.
Switzerland | Dec 14 - Dec 23, 2024

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Robin L.
Los Angeles, CA | Reviewed on Jan 18, 2024
Overall, the trip was outstanding. And Clemens was very helpful and attentive throughout our entire trip. And he was very helpful prior to the trip with all my questions! This was the first time using a travel agent to book everything and Clemens helped us feel spoiled! Below are comments regarding our experiences. In Italy we heard from the travel person that Clemens put us in touch with, via text each day. They were very informative and helpful: Transportation: All pick-ups and drop... Read more

Overall, the trip was outstanding. And Clemens was very helpful and attentive throughout our entire trip. And he was very helpful prior to the trip with all my questions! This was the first time using a travel agent to book everything and Clemens helped us feel spoiled! Below are comments regarding our experiences. In Italy we heard from the travel person that Clemens put us in touch with, via text each day. They were very informative and helpful:

Transportation: All pick-ups and drop offs were so helpful. All drivers were on time, professional, and the vehicles were clean and the right size to carry all our luggage!! The water taxi in Venice was a nice surprise and so fun for us!

Trains: All trains rides were exactly as Clemens said they would be. First class!

Hotels:
• Zurich: Hotel Schweizerhof: We give 5 stars to this hotel. Outstanding rooms and staff. Great breakfast
• Maloja Palace Hotel: not a 4-star hotel as advertised. It is more a 3. Very old and rustic. But clean. A nice budget hotel if that is what you are paying for. Amin the manager was very helpful, nice, professional, and overall, a great person. He made our experience in the area wonderful!
• Hotel Terminus Como: Nice hotel. But the shower in the middle of the room was strange. No privacy for shower or toilet room. 5 star breakfast!
• Milan: hotel was like a conference hotel. Nice rooms but too crowded.
• Venice: Hotel Boutique Santa Croce: Very nice boutique hotel. Small and cute themed rooms.
• Florence: Hotel Gallery Art. Not a 4-star hotel anymore. Needs major renovations. Had a sewer smell throughout the hotel. Front desk and bellman staff were very nice and professional. I would not recommend this hotel again until renovated.

Tours:
• 12/24: Best of Switzerland: Tour guide Anni was very enthusiastic and knowledgeable. Great tour of everything. Give this 5 stars!
• 12/25: This was advertised as a tour of Lucern. But really it was just a bus ride to get there. When we got dropped off tour guide said he would be back in 5-1/2 hours and left. We had a very nice “self guided” day. But decided to take the train back to Zurich and not wait for the bus. Tour not as advertised.
• 12/30: Walking tour of Como. Tatiana was amazing. The tour was very informative, and we saw so much. She was knowledgeable, friendly, and professional. 5 star tour!
• 12/31: Tour was not that great. She did not show us anything interesting and was not that knowledgeable.
• 1/2/24: Tour guide was 5 star!. She was knowledgeable and entertaining. Diana showed us everything in Venice and the gondola ride was great. Just like in the movies!
• 1/4/23: Cooking lesson was our favorite of the entire trip. Highly recommended this 5 star experience. She was fantastic and the food was 5 star!
• 1/5/24: Tour was 5 star. He quickly changed from a church tour to a Jewish history tour at our request. We appreciated that very much.

Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Jan 18, 2024
Dear Robin, Thank you so much for taking the time to share your detailed feedback about your recent trip. We're thrilled to hear that overall, your experience was outstanding and that you felt well taken care of by Clemens. It's wonderful to know that our efforts to provide attentive and personalized service are resonating with our clients. We appreciate your comments on each aspect of your trip: Transportation: We're glad that the punctuality and professionalism of our drivers added to... Read more

Dear Robin,

Thank you so much for taking the time to share your detailed feedback about your recent trip. We're thrilled to hear that overall, your experience was outstanding and that you felt well taken care of by Clemens. It's wonderful to know that our efforts to provide attentive and personalized service are resonating with our clients.

We appreciate your comments on each aspect of your trip:

Transportation: We're glad that the punctuality and professionalism of our drivers added to the convenience and enjoyment of your journey. The water taxi in Venice is indeed a special touch we love to surprise our clients with!

Trains: It's great to hear that the train rides met your expectations and provided a comfortable first-class experience.

Hotels: Your detailed feedback on each hotel is extremely valuable. We're delighted you enjoyed the Hotel Schweizerhof in Zurich and the Boutique Santa Croce in Venice. We take note of your concerns about the Maloja Palace Hotel and the Hotel Gallery Art in Florence and will reassess these options to ensure our future recommendations align with our standards.

Tours:

Best of Switzerland & Como Walking Tour: We're happy to hear that guides like Anni and Tatiana made these experiences memorable with their enthusiasm and knowledge.
Lucern Tour: We apologize that this tour did not meet your expectations. We'll review this with our partners to ensure accurate descriptions and expectations are set for future clients.
Venice and Jewish History Tours: Your positive feedback about these tours and guides is much appreciated, and we're delighted that they were highlights of your trip.
Cooking Lesson: It's wonderful to hear that this was your favorite experience! We love offering unique activities that allow our clients to immerse themselves in local culture.
Tour on 12/31: We're sorry to hear that this tour did not meet the mark. Your feedback is crucial, and we'll be looking into this to understand and improve our offerings.
Your insights are invaluable in helping us refine our services and ensure that all aspects of our trips meet the high standards we strive for. We're committed to continuous improvement and your feedback plays a key role in that process.

Thank you again for choosing us for your travel needs. We look forward to the opportunity to serve you again in the future, ensuring your next trip is nothing short of exceptional.

Warm regards,

Clemens

Awesome trip. We worked with Gustavo at firs...
Greece | Jan 1 - Jan 9, 2024

J
Joseph B.
Chicago, IL | Reviewed on Jan 18, 2024
Awesome trip. We worked with Gustavo at first, then with Ioannis.
Guides were fantastic! Hotels were very nice and located near the local attractions. All drivers were on time, accommodating and courteous.
Very minor bumps in the itinerary were addressed quickly by the kimkim team.
Read more

Awesome trip. We worked with Gustavo at first, then with Ioannis.
Guides were fantastic! Hotels were very nice and located near the local attractions. All drivers were on time, accommodating and courteous.
Very minor bumps in the itinerary were addressed quickly by the kimkim team.

Hotel Reviews
Carpe Diem Boutique Hotel
Nafplio

Quiet and comfortable and near anything you would want to be near. Breakfast was good.

Authenticity & Character
Location
Near anything that you want to be near in Nafplion.
Staff
Cleanliness & Comfort
Clean and quiet. We did have 4 adults staying in a "suite." My son's bed/cot was not the most comfortable place to sleep (would work well for pre-teen, but not as well for an adult.)
The Bold Type Hotel
Patra, Greece

Probably the nicest hotel that I have stayed at.

Authenticity & Character
Location
There is not a lot to do in Patras, but this hotel is within walking distance to some of the sites that are available
Staff
One of our crew was not feeling well, and the staff made sure they did what they could to help. For instance, the cook made some broth/soup for her for breakfast and they delayed cleaning the room until she felt good enough to get up an move.
Cleanliness & Comfort
Arion Athens Hotel
Athens

Clean. The maids were great! Very nice breakfast. Surprisingly quiet for being so near the Parthenon and touristy area of Athens.

Authenticity & Character
The rooms are not big, but I think that is the norm for Athens. Again very clean and quiet.
Location
Walking distance (about 20 minutes) to the Parthenon. Many local cafes nearby. Neighborhood looks sketchy at first but I felt very safe once I settled in.
Staff
Cleanliness & Comfort
Maids were thorough.
Activity Reviews
Private Ancient Olympia Visit
Private Ancient Olympia Visit
Greece
Quality of Experience
Guides, Drivers and Staff
Our guide, Helena, was excellent and very knowledgable
Transport
Our driver was very nice and was able to pull over when we needed.
Private Mycenae & Epidaurus Day Trip
Private Mycenae & Epidaurus Day Trip
Nafplio

Fascinating! Maybe could have used a little more time at Mycenae.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Delphi Day Trip
Private Delphi Day Trip
Athens

We had a local specialist (not a guide), Marcos, drive us to Delphi. Marcos was great! It was a self-guided tour at Delphi and the tickets to enter Delphi were also not included. It was not clear if lunch was included in the price of this part of the trip (it was not)--but we worked this out with kimkim later.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Old Town Food & History Walk
Private Old Town Food & History Walk
Nafplio

We combined this with the walking tour. Spent about 6 hours with our local expert and about an hour with a guide for the castle. All interesting.

Quality of Experience
Guides, Drivers and Staff
Our local expert provided a very nice summary of Greek history covering a couple of thousand years in a broad outline for those of us who don't have great background in history.
Transport
On time, clean vehicle.
Private Old Town Walk & Palamidi Fortress Visit
Private Old Town Walk & Palamidi Fortress Visit
Nafplio

Combined this with the food tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Acropolis Temples, Ruins & Museum Visit -
Acropolis Temples, Ruins & Museum Visit -
Athens
Quality of Experience
Since our guide had our tickets for the museum, after we parted ways we were unable to access the archaeologic did under the museum.
Guides, Drivers and Staff
Our guide, Poppy, was fantastic
Transport
We had to get ourselves to the spot. We just Ubered a taxi.
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jan 29, 2024

Hi Joseph!

Thank you so much for your review and for being a great traveler. I really hope that the memories made on this trip stay with you for a long time. We will consider all of your feedback and continue making Kimkim better for you and all travelers.

Looking forward to serving you on a future trip!

Seeing most all of Morocco and wouldn’t bypass anything
Morocco | Jan 3 - Jan 16, 2024

Elizabeth
Elizabeth F.
Burlington, VT | Reviewed on Jan 18, 2024
Our guide Mohammed was sweet, ready to be helpful and answered all our questions. Our driver, Khalif’s was very skilled traveling the roads. Read more

Our guide Mohammed was sweet, ready to be helpful and answered all our questions. Our driver, Khalif’s was very skilled traveling the roads.

Hotel Reviews
Riad Pachavana
Marrakech

This was a comfortable Ryad. I liked breakfast up on the terrace.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

First Ryad. Very inviting, clean and friendly.

Authenticity & Character
Location
Right in the middle of the old city.
Staff
Cleanliness & Comfort
Riad Perle D'Eau
Essaouira

To have a room hanging almost over the water when it’s high tide is something you’ll never forget. Make certain to get a seaside room. Big bathroom and very light.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

The three brothers who run this hotel are special. One a gourmet chef, one the welcome ambassador and the other as support. Sweet rooms, lovely dining room and a break from Ryad.

Authenticity & Character
Staff
Cleanliness & Comfort
Mattresses a bit too hard.
Orient Desert Camp
Merzouga

The welcome, the spacious tent with private bathroom, warm elegantly set dining room, very friendly men as hosts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Quite the welcome with staff, decor and cookies. Big rooms and cool entry. Authentic Moroccan shoes as gifts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

Basic big hotel with all you need. The lounge on the 16th floor is a great place to sit.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira

Our guide was wonderful. She was knowledgeable and personal. We kept to 3 1/2 hours but learned a lot.

Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco

Such a more laid back, less crowded Medina on the ocean. Immediate pleasure.

Quality of Experience
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

Never did this. Too full at lunch.

Guided Sightseeing in Marrakech
Guided Sightseeing in Marrakech
Marrakesh

Our guide was knowledgeable. He spent a lot of time educating us about the Jewish Arab warm relationship wherever we were in the tour.

Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco

Gorge was gorgeous. Ling drive to our hotel.

 Erg Chegaga Desert Adventure
Erg Chegaga Desert Adventure
Morocco

I appreciated the openness of the locals to let us in and share a bit of their lifestyle. After we gave them a tip, one woman asked if she could join us to go to town. We heard she bought medicines and probably walked back across the desert 4-5 hours! Music was interesting.

Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

We had high expectations and the camel trip lived up to it. Our guide was careful with the loading and unloading. He knew how to take some amazing photos at sunset. Riding a camel isn’t too hard!

Quality of Experience
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Morocco
Dine with a Local Family
Dine with a Local Family
Morocco

I appreciated exposure to a Moroccan home, family and the daughter who told us about her customs. Putting on the wedding costumes was fun.

Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

Our guide was very helpful. Only place we put on headscarves the entire two weeks.

Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Very knowledgeable guide. We had to stop him after 5 hours. He was ready to keep going and we were beat!

A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss  & Meknes
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes
Morocco

Not enough time to explore Chefchaouen

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Jan 19, 2024

Hi Elizabeth,

Thank you so much for taking the time to share your experience with us! We're delighted to hear that Mohammed and Kailfa made your trip memorable. It warms our hearts to know that Mohammed was not only knowledgeable but also adept at answering your numerous questions, making your hours in the van enjoyable and informative.

Best,
Mohamed

Huge success a trip for the ages!
Brazil | Jan 13 - Jan 17, 2024

Tom
Tom F.
Newark, NJ | Reviewed on Jan 18, 2024
I loved the entirety of my trip. Rildo was a tremendous guide and a spoke glowingly of him in the Turtle Lodge review. I really appreciated his effort to catch a caiman at night, it was crazy and so fun. I loved the hikes through the primary first, getting a true sense of what the undisturbed rainforest was like. I enjoyed following the river otters down the river too, deeper into the jungle, what a great time! He let me hike a second time on the next day in a different location since I loved... Read more

I loved the entirety of my trip. Rildo was a tremendous guide and a spoke glowingly of him in the Turtle Lodge review. I really appreciated his effort to catch a caiman at night, it was crazy and so fun. I loved the hikes through the primary first, getting a true sense of what the undisturbed rainforest was like. I enjoyed following the river otters down the river too, deeper into the jungle, what a great time! He let me hike a second time on the next day in a different location since I loved it so much the first time. Alison was usually in charge of driving the boat and he was good at catching sight of the animals we were in search of. He was on the trail with us as well. Clubson was very kind, friendly and entertaining as the bartender for a few of the nights. Melina and Gianna were fun to speak to as well. Sofia was personable and really helpful with getting to where I needed to be, couldn't have appreciated her more, including some bonus facts she shared. Everything was well organized - we did do the itinerary out of order -that doesn't bother me but just something I noticed and might be important for other guests. Overall, one of the best trips I ever had in an incredible and unique place. Thank you so much!!!!

Hotel Review
Amazon Turtle Lodge

I loved the entirety of my trip. Rildo was a tremendous guide and a spoke glowingly of him in the Turtle Lodge review. I really appreciated his effort to catch a caiman at night, it was crazy and so fun. I loved the hikes through the primary first, getting a true sense of what the undisturbed rainforest was like. I enjoyed following the river otters down the river too, deeper into the jungle, what a great time! He let me hike a second time on the next day in a different location since I loved it so much the first time. Alison was usually in charge of driving the boat and he was good at catching sight of the animals we were in search of. He was on the trail with us as well. Clubson was very kind, friendly and entertaining as the bartender for a few of the nights. Melina and Gianna were fun to speak to as well. Sofia was personable and really helpful with getting to where I needed to be, couldn't have appreciated her more, including some bonus facts she shared. Everything was well organized - we did do the itinerary out of order -that doesn't bother me but just something I noticed and might be important for other guests. Overall, one of the best trips I ever had in an incredible and unique place.

Authenticity & Character
Seemed genuine to me.
Location
It was great because it's one of the last lodges before you go even deeper into the Amazon so not many boats pass by and you feel like you're super close to the primary part of the rainforest. Great view from the property as well!
Staff
Super nice and friendly the entire time. Everyone!
Cleanliness & Comfort
Very clean for a place that's likely very difficult to keep perfectly clean.
Activity Reviews
Adventures in the Jungle Lodge (Turtle Lodge - Day 3)
Adventures in the Jungle Lodge (Turtle Lodge - Day 3)
Brazil
Adventures in the Jungle Lodge (Turtle Lodge - Day 2)
Adventures in the Jungle Lodge (Turtle Lodge - Day 2)
Brazil
Adventures in the Jungle Lodge (Turtle Lodge - Day 5) and Transfer to Manaus International Airport (MAO), Departure
Adventures in the Jungle Lodge (Turtle Lodge - Day 5) and Transfer to Manaus International Airport (MAO), Departure
Brazil
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer & immersion in the rainforest (Turtle Lodge - Day 1)
Transfer & immersion in the rainforest (Turtle Lodge - Day 1)
Brazil
Adventures in the Jungle Lodge (Turtle Lodge - Day 4 - 4NPackage)
Adventures in the Jungle Lodge (Turtle Lodge - Day 4 - 4NPackage)
Brazil
Local specialist: Renata Guglielmetti
Renata
Renata Guglielmetti
Local specialist in Brazil | Replied on Jan 19, 2024

Hi Tom,

I am very happy to read your detailed comments.

I hope to be able to organize other trips around Brazil for you again. Thank you for the trust!

Best regards,
Renata

Morocco, a land of welcoming people and interesting, diverse countryside
Morocco | Jan 3 - Jan 16, 2024

Laurie
Laurie T.
Lihue, HI | Reviewed on Jan 18, 2024

Mohammed was a great guide for our group. He helped us every step of the way, with bringing us to our accommodations, introducing us to local guides, and making sure we stopped at interesting cultural and historical sites. Our 3 local tour guides - Mohammed, Hannan, and Hessan - were excellent, bring us around and explaining the history and sites in Fes, Marrakesh, and Essaouira. And Kalifa was an excellent driving, always getting us safely to our destinations.

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Jan 19, 2024
Dear Laurie, Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Mohammed was a great guide for your group, ensuring a seamless and enriching travel experience. It's heartening to know that Mohammed went above and beyond to assist with accommodations, introduce you to local guides, and enhance your journey with stops at culturally and historically significant sites. We take pride in our local guides, and we're delighted to hear that... Read more

Dear Laurie,

Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Mohammed was a great guide for your group, ensuring a seamless and enriching travel experience.

It's heartening to know that Mohammed went above and beyond to assist with accommodations, introduce you to local guides, and enhance your journey with stops at culturally and historically significant sites. We take pride in our local guides, and we're delighted to hear that Mohammed, Hannan, and Hessan provided excellent insights into the history and attractions of Fes, Marrakesh, and Essaouira.

We appreciate your recognition of Kalifa's excellent driving skills, ensuring your group's safety throughout the journey. Your feedback is invaluable to us, and we'll make sure to share your kind words with our entire team.

We hope to have the pleasure of welcoming you back for another memorable experience in the future. Safe travels!

Best regards,
Mohamed

Me and my family was very satisfied with the service
Finland | Jan 4 - Jan 10, 2024

Debby
Debby S.
Indonesia | Reviewed on Jan 18, 2024
First of all, i would like to thank Kim Kim, Svavar and Tommy for arranging and executing our trip in Finland really well. We are group of 11 (3 of them is toddler) from Indonesia and this was our first time trip to Rovaniemi. Me and my family was very satisfied with the service. The communication with Local specialist was flawless and they really patient with us, the transportation provided was very good (very punctual and decent small bus /car), the activity schedule was ok (just last... Read more

First of all, i would like to thank Kim Kim, Svavar and Tommy for arranging and executing our trip in Finland really well.

We are group of 11 (3 of them is toddler) from Indonesia and this was our first time trip to Rovaniemi. Me and my family was very satisfied with the service. The communication with Local specialist was flawless and they really patient with us, the transportation provided was very good (very punctual and decent small bus /car), the activity schedule was ok (just last day a bit packed and we were very tired but still acceptable), and the vendor selection was great too ( some accommodate toddler to join the activity).

Thank you again for Kim Kim and local specialist !!

Local specialist: Svavar Gudnason

Norway excursion with help from Mar and Fenne.
Norway | Jan 1 - Jan 10, 2024

J
Jeannette A.
Columbia, SC | Reviewed on Jan 18, 2024

We had a wonderful winter wonderland vacation in Norway with exquisite guidance from Mar and Fenne. This is our second trip planned with Kim Kim and awesome experiences with both trips. Having local guides to help plan as well as being available during your trip for questions as well as unplanned events is priceless. Highly recommend.

Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Jan 19, 2024

Dear Jeannette,
Thank you so much for your feedback! We're absolutely thrilled to hear that you had a wonderful time here in Norway!
Our team is super glad knowing that both experiences planned with Kim Kim were awesome for you :))
Thank you for choosing us; it was a pleasure working with you!
If you ever plan another journey, we'd love to welcome you back, and we'll be here and more than happy to assist you!
PS: Thanks a ton for sharing your photos with us :)
Best,
Mar & Fenne

Fabulous trip to Morocco!!
Morocco | Jan 3 - Jan 16, 2024

Katharine
Katharine H.
North Port, FL | Reviewed on Jan 17, 2024
Mohammed and Kailua were a great team. As we were traveling in the van (for many hours), we would ask Mohammed many many questions which he was great at answering. When looking back on our trip, all eight of us commented on the many hours spent in the van. But not one of us would cut out anything…Morocco is such a vast and varied country and we were glad to have seen a lot of it. The accommodations were great, the private guides fantastic and Kalifa’s driving impeccable!!! Read more

Mohammed and Kailua were a great team. As we were traveling in the van (for many hours), we would ask Mohammed many many questions which he was great at answering. When looking back on our trip, all eight of us commented on the many hours spent in the van. But not one of us would cut out anything…Morocco is such a vast and varied country and we were glad to have seen a lot of it. The accommodations were great, the private guides fantastic and Kalifa’s driving impeccable!!!

Activity Reviews
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco

Loved the tour of the mosque and the Movenpick Hotel!

Quality of Experience
Guides, Drivers and Staff
Transport
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Morocco

The road was great with nice views. We stopped at a roadside truck stop for lunch. The choices were bad so we ended up with “ junk food” for our lunch. Not a great choice!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira

We loved our time here. Great small city on the ocean…fabulous!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco

We requested a stop to do wine tasting and to eat lunch at the vineyard outside of Essaouira. The experience was fantastic, the wine delicious , the setting enchanting and the food simply, excellent. I would add this to your tours.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Sightseeing in Marrakech
Guided Sightseeing in Marrakech
Marrakesh

Excellent Guide!

Quality of Experience
Guides, Drivers and Staff
Transport
 Erg Chegaga Desert Adventure
Erg Chegaga Desert Adventure
Morocco

We visited the nomads in the desert to see how they lived….highlight of trip….amazing! The stop at the canals and “mascara” site were great!

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

Fabulous experience! We loved this stop on our tour. The luxury tents were outstanding, the staff wonderful. The camel ride in the magnificent Sahara Desert is a memory not forgotten!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dine with a Local Family
Dine with a Local Family
Morocco

Interesting but not as impactful as our other stops.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Our guide took us in the small alleys and really brought to life this Medina. Fascinating!

Quality of Experience
Guides, Drivers and Staff
Transport
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

Fascinating!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Jan 19, 2024
Dear Catharine, Thank you so much for taking the time to share your experience with us! We're delighted to hear that we made your trip memorable. We couldn't agree more about Morocco's vast and varied beauty, and we're thrilled to have played a part in helping you explore and appreciate the richness of the country. It's fantastic to learn that all eight of you had positive feedback on the accommodations, private guides, and especially Kalifa's impeccable driving – safety and comfort are... Read more

Dear Catharine,

Thank you so much for taking the time to share your experience with us! We're delighted to hear that we made your trip memorable. We couldn't agree more about Morocco's vast and varied beauty, and we're thrilled to have played a part in helping you explore and appreciate the richness of the country. It's fantastic to learn that all eight of you had positive feedback on the accommodations, private guides, and especially Kalifa's impeccable driving – safety and comfort are always top priorities for us.

We appreciate your kind words and are grateful for the opportunity to have been a part of your journey through Morocco.

Warm Regards,
Mohamed

A great option to complement your holiday planning
Colombia | Dec 26 - Jan 5, 2024

Margarita
Margarita V.
San Jose, CA | Reviewed on Jan 17, 2024
My husband and I booked our family trip (with our 5 year old son) to Colombia about 6 weeks from our travel date and needed to work rather quickly to determine our itinerary, especially as we were traveling during the busy winter holidays. We did a quick search of itineraries for Medellin and Cartagena and came across KimKim. While we usually prefer to do our own research and planning, we decided we would try out an agency given the timing and convenience and since we didn’t know much about... Read more

My husband and I booked our family trip (with our 5 year old son) to Colombia about 6 weeks from our travel date and needed to work rather quickly to determine our itinerary, especially as we were traveling during the busy winter holidays. We did a quick search of itineraries for Medellin and Cartagena and came across KimKim. While we usually prefer to do our own research and planning, we decided we would try out an agency given the timing and convenience and since we didn’t know much about Colombia. Michael was extremely responsive, flexible and helpful during our planning. We started with an all-inclusive trip to understand the cost and options, and then scaled back once we had a better understanding of what KimKim could provide. We went back to Michael with more questions and changes, and each time he returned our message within hours or at the ½ day at the most. While we knew we were going to pay a premium (likely twice what you would pay to do on your own), we were really happy with the service and recommendations we received. For the days we weren’t using KimKim, we were offered recommendations for restaurants and other activities that we could explore on our own which we found helpful. Additionally, we felt as if we had someone on the ground who could help answer questions along the way should they come up. We were very scheduled (our choice) and at one point we decided to cancel an activity the night before due to our child feeling sick. Michael immediately offered other options and ideas, for which we were grateful - ultimately decided that it was a sunk cost and were happy with our itinerary and to take it easy. We were also glad that we booked private excursions and it was a relief not to have to think about all of the daily logistics. If we had one suggestion it might be to update travel times for some of the excursions e.g. in Santa Marta there was a lot of traffic and the travel times were about double than expected. We would definitely recommend KimKim if you want the luxury of not having to think about anything yourself and have a little peace of mind. We were very satisfied with our experience working with Michael!

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 17, 2024

Dear Margarita,
Thank you for your wonderful feedback! We're thrilled you enjoyed your family trip to Colombia and found our services responsive and flexible. Our goal is to provide high-quality, private tours with meticulous planning.
We appreciate your understanding regarding travel times, as they can be affected by unforeseen circumstances. Your satisfaction with our service, recommendations, and private excursions is our priority.
Should you plan future travels to Colombia, we'd be honored to assist again.
Best regards,
Michael and the Chaska Tours Team

Essence of Sri Lanka
Sri Lanka | Dec 22 - Jan 7, 2024

J
John S.
Newark, NJ | Reviewed on Jan 17, 2024
I want to thank Dhanushka from KimKim for putting together a very memorable trip to Sri Lanka. My brother and I were looking for an opportunity to experience the culture, history, cuisine and people of Sri Lanka. The itinerary gave us the great opportunities to explore historical cultural sites, experience some exciting local activities and interact with local Sri Lankans. In addition, we explored the natural biotas of their mountains, National parks and ocean beaches. They gave us a very... Read more

I want to thank Dhanushka from KimKim for putting together a very memorable trip to Sri Lanka. My brother and I were looking for an opportunity to experience the culture, history, cuisine and people of Sri Lanka. The itinerary gave us the great opportunities to explore historical cultural sites, experience some exciting local activities and interact with local Sri Lankans. In addition, we explored the natural biotas of their mountains, National parks and ocean beaches. They gave us a very personalized itinerary and with our personal driver, Athula, extended that to accommodate my personal desires to bike Sri Lanka. He continuously gave us surprise interactions of little things that were truly Sri Lanka. I highly recommend their services. John (1/2024).

Local specialist: Dhanushka Wijeyekoon
Dhanushka
Dhanushka Wijeyekoon
Local specialist in Sri Lanka | Replied on Jan 17, 2024

Hello John,
Thank you so very much for the wonderful review & comments!
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.

Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka

Amazing Norway trip.
Norway | Jan 1 - Jan 10, 2024

Gary
Gary G.
Seven Oaks, SC | Reviewed on Jan 17, 2024
Mar & Fenne worked with our schedules & our excursion requests to give us an amazing adventure. Their detailed information allowed us to use the public transportation in Norway easily...making ALL of our connections. The towns we visited were quaint and full of activities to fill our time (Oslo, Flam, Bergen & Tromso). The hotel & accommodations were perfect, we particularly enjoyed the upgrade in Bergen. We found the hotel staff quite helpful, especially Emma in Oslo. Due to weather... Read more

Mar & Fenne worked with our schedules & our excursion requests to give us an amazing adventure. Their detailed information allowed us to use the public transportation in Norway easily...making ALL of our connections. The towns we visited were quaint and full of activities to fill our time (Oslo, Flam, Bergen & Tromso). The hotel & accommodations were perfect, we particularly enjoyed the upgrade in Bergen. We found the hotel staff quite helpful, especially Emma in Oslo. Due to weather conditions we were unable to stay in the Ice Domes, alternative activities were suggested. We loved all the excursions booked for us-RIB boat in the fjords, whale watching, dinner cruise, ice fishing and of course dog sledding. We also enjoyed the funicular ride in Bergen which we successfully scheduled on our free day. Thank you Mar & Fenne.

Activity Reviews
Northern Lights Hunt by Husky Dog Sled
Northern Lights Hunt by Husky Dog Sled
Kirkenes

Another exhilarating experience-good instructions before 'mushing' the dogs. Excellent guide.

Winter Fjord RIB Safari & Hot Drink in Undredal
Winter Fjord RIB Safari & Hot Drink in Undredal
Flåm

An exhilerating experience!! They provide all the warm clothing needed to make the experience enjoyable. Beautiful scenery and stories about the area.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Jan 19, 2024

Dear Gary,
We're absolutely thrilled to hear that you had an amazing adventure in Norway!
Thank you so much for your feedback and your kind words :)
While weather conditions threw a curveball with the Ice Domes, we're glad to hear you enjoyed your time here.
Thank you for choosing us; it was a pleasure working with you!
If you ever plan another journey, we'd love to welcome you back, and I will be here and more than happy to assist you!
Best,
Mar & Fenne

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.