Kimkim Trip Reviews

4.8
Based on 19,449 ratings
Read 19,449 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We booked our trip through Moonika from Kim K...
Finland | Jan 9 - Jan 13, 2024

matthew
matthew g.
Australia | Reviewed on Jan 16, 2024
We booked our trip through Moonika from Kim Kim. She was amazing from start to finish and organised every aspect of our trip to Lapland. We normally don't use travel agents but her service was second to none and made us feel comfortable and in control the whole way. Our whole 5 day itinerary was absolutely perfect and in hindsight wouldn't do anything different. Can't recommend enough. Read more

We booked our trip through Moonika from Kim Kim. She was amazing from start to finish and organised every aspect of our trip to Lapland. We normally don't use travel agents but her service was second to none and made us feel comfortable and in control the whole way. Our whole 5 day itinerary was absolutely perfect and in hindsight wouldn't do anything different.

Can't recommend enough.

Hotel Review
Nova Skyland Hotel
Rovaniemi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Jan 20, 2024

Thank you Matthew! It was nice meeting you both here in Rovaniemi and I'm glad to hear you had an amazing time.
All the best,
Moonika

Flexible and easy, perfect execution!
Morocco | Dec 25 - Jan 5, 2024

N.J.
N.J. P.
Houston, TX | Reviewed on Jan 16, 2024
We strongly recommend using KimKim and Original Travels if you are planning a trip to Morocco! We typically plan all our own travel, but it was a wonderful gift to have KimKim and the team at Original Travels, to introduce us to Morocco.
We engaged KimKim to plan our nearly 3 week trip ! KimKim connected us with Ali at Original Travels in Morocco and with our driver Tayeb. Both were personable, prompt and flexible, spoke English (and other languages) fluently. Ali planned our trip, his...
Read more

We strongly recommend using KimKim and Original Travels if you are planning a trip to Morocco! We typically plan all our own travel, but it was a wonderful gift to have KimKim and the team at Original Travels, to introduce us to Morocco.
We engaged KimKim to plan our nearly 3 week trip ! KimKim connected us with Ali at Original Travels in Morocco and with our driver Tayeb. Both were personable, prompt and flexible, spoke English (and other languages) fluently. Ali planned our trip, his colleague Said booked the hotels and guides, and their driver Tayeb picked us up at Casablanca airport. We were off!
Original Travels was very flexible in the arrangements, and they managed to pull everything together even with late notice at one of their busiest times. We wanted to stay in the “old town Medinas” whenever possible and meet many locals. They found off-the beaten-track places for us and all worked out beautifully. Throughout the trip, Tayeb was available, introducing us to the local guides arranged by KimKim and helping us understand the history and culture of Morocco as we traveled.
We will be using KimKim for our next adventure, once we decide what’s next!

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jan 16, 2024
Dear N.J, Thank you so much for sharing your positive experience with KimKim and Original Travels in planning your trip to Morocco! We are delighted to hear that your nearly 3-week journey was a wonderful and memorable adventure. It's fantastic to know that the team at Original Travels, especially made your experience personable, prompt, and flexible. Their fluency in English and other languages undoubtedly added to the ease of communication, making your trip even more enjoyable. We're... Read more

Dear N.J,

Thank you so much for sharing your positive experience with KimKim and Original Travels in planning your trip to Morocco! We are delighted to hear that your nearly 3-week journey was a wonderful and memorable adventure.

It's fantastic to know that the team at Original Travels, especially made your experience personable, prompt, and flexible. Their fluency in English and other languages undoubtedly added to the ease of communication, making your trip even more enjoyable.

We're glad that Original Travels managed to put together a fantastic itinerary, incorporating off-the-beaten-track places and fulfilling your desire to stay in the "old town Medinas." Late notice during a busy period can be challenging, but it's impressive that they were able to pull everything together seamlessly.

The dedication to introducing you to local guides and helping you understand the rich history and culture of Morocco truly reflects the commitment of the team. It sounds like Tayeb played a crucial role in enhancing your overall experience by being available and providing valuable insights throughout your journey.

We're thrilled to hear that your trip exceeded expectations, and we look forward to assisting you with your next adventure when you decide what's next! Thank you for choosing KimKim and Original Travels for your Morocco experience.

Safe travels on your future adventures!

Best regards,
Ali

Private tour of Argentina
Argentina | Dec 31 - Jan 8, 2024

Ramesh
Ramesh A.
Boston, MA | Reviewed on Jan 16, 2024
Ana & her team provided the most comprehensive & detailed pre-planning and the ongoing support during the trip, I could expect. The trip started off over the New Year's holidays and despite the many possible closures we had no issues with the trip and programs. The hotels we stayed at were just right and also the staffs
The personalized private cooking tour, the visit to the Barrios, the gourmet Sherpa food tour in Buenos Aires were fabulous and gave us a real appreciation of the city and...
Read more

Ana & her team provided the most comprehensive & detailed pre-planning and the ongoing support during the trip, I could expect. The trip started off over the New Year's holidays and despite the many possible closures we had no issues with the trip and programs. The hotels we stayed at were just right and also the staffs
The personalized private cooking tour, the visit to the Barrios, the gourmet Sherpa food tour in Buenos Aires were fabulous and gave us a real appreciation of the city and community. The guides - Flo, Mike (Sherpa tour) were superb.
The trips ot Mendoza wine country, the Igauzu falls were quite the icing on the cake.
And finally, the Vamoos App provided a real time ability to get detailed itinerary inf and ahve messaging capabiltiy in a counrty where we didn't speak the language or knew anyone

Hotel Reviews
O2 Hotel Iguazú
Puerto Iguazú
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Roof top restaturant and pool area
Diplomatic Hotel
Mendoza

Location, facilities, staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds & room
Pleno Madero Hotel
Buenos Aires
Authenticity & Character
Location
Staff
Especially the frront desk - Joel
Cleanliness & Comfort
All of it
Activity Reviews
Iguazu Falls Great Adventure
Iguazu Falls Great Adventure
Iguazú Falls
Mendoza Private City Tour
Mendoza Private City Tour
Mendoza
Sherpa Gastronomic Tour
Sherpa Gastronomic Tour
Buenos Aires

The guide & the Palermo streets & ambience

Quality of Experience
Food
Guides, Drivers and Staff
The uide's knowledge, friendliness & responsiveness
Visiting the Argentine Waterfalls of Iguazu
Visiting the Argentine Waterfalls of Iguazu
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Brazil Falls & Birds Park
Brazil Falls & Birds Park
Argentina
Quality of Experience
Did not visit the Bird Park - not sure why
Uco Valley Wine Country
Uco Valley Wine Country
Mendoza

all 3 vineyards visits & the wine

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking Class: touring four regions of Argentina (with dinner)
Cooking Class: touring four regions of Argentina (with dinner)
Buenos Aires

The chef and her assistant

Quality of Experience
Food
Empanadas, dessert and the lamb dish
Transport
Buenos Aires Barrios Tour
Buenos Aires Barrios Tour
Buenos Aires

The guide & area

Quality of Experience
Guides, Drivers and Staff
Transport
Gala Tango Dinner & Show
Gala Tango Dinner & Show
Buenos Aires

The Tango performers

Quality of Experience
Food
Everything!
Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Jan 17, 2024

Dear Ramesh and Rita!
Thank you so much for taking the time to write this lovely review. As mentioned before, I enjoyed putting together this trip for you and the rest of the crew, you are such good travelers and easy-going, and it was our pleasure assisting you during your visit to our wonderful Argentina!😊

Best regards and an amazing 2024 ahead!
Ana

Amazing trip to Lapland above the Arctic circle.
Finland | Jan 10 - Jan 15, 2024

Patty
Patty R.
Norwalk, OH | Reviewed on Jan 16, 2024
A most amazing trip. The Finish and Lapland people are so warm and hospitable. I feel we saw the best of the best. Everyday brought a variety of new exciting experiences. Migle was there every step of the way checking to make sure everything ran smoothly. Trips were as promised, transfers on time and ran seamlessly. Hotel accommodations were clean, friendly, and the food has spoiled me for life. I highly recommend the husky rides, sauna and arctic dip, floating under the stars, lappish... Read more

A most amazing trip. The Finish and Lapland people are so warm and hospitable. I feel we saw the best of the best. Everyday brought a variety of new exciting experiences. Migle was there every step of the way checking to make sure everything ran smoothly. Trips were as promised, transfers on time and ran seamlessly. Hotel accommodations were clean, friendly, and the food has spoiled me for life. I highly recommend the husky rides, sauna and arctic dip, floating under the stars, lappish reindeer farm craft adventure. Every guide brought new interesting facts about their culture. The small group activities were perfect.
Appuka resort was absolutely beautiful.
Bundle up as the temps were between -15 and -28. With the proper clothes Migle recommended we were completely comfortable walking over frozen lakes, wooded trails, viewing the Northern lights late at night.
Outstanding trip!!

Hotel Reviews
Arctic City Hotel
Rovaniemi

Clean, friendly, location in the heart of the city. Easy to get around by foot to take walks, go on adventure tours, shop, take in the beautiful Christmas decorated town. Restaurant was 5 star. Service outstanding, food , wines, exceptional. Breakfast Buffett that was included spoiled me for life.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apukka Resort
Rovaniemi

Sleeping under the sky in the glass igloo was extraordinary. Staff was helpful, the grounds were gorgeous!! Restaurant on site was fabulous. Recommend the crab soup.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fabian
Helsinki

Rooms very clean, host was friendly and helpful. Breakfast Buffett was amazing offering breads, cheeses, smoked salmon, bacon by the bucket full, berry preserves. An Endless array of delicacies!!!

Authenticity & Character
Location
Everything within a short walking distance!!
Staff
Cleanliness & Comfort
Local specialist: Miglé Mikenaite
Miglé
Miglé Mikenaite
Local specialist in Iceland | Replied on Jan 16, 2024

Thank you so much for your heartwarming review! I'm thrilled to hear that your trip to Finland and Lapland was such an amazing experience with new exciting adventures everyday. It was truly an outstanding trip, and I'm grateful to have been a part of it 😊
Wishing you many more unforgettable adventures ahead!
Miglė | Your Travel Magician

Franck and his team were excellent in their p...
New Zealand | Dec 30 - Jan 13, 2024

Jeff
Jeff P.
Parker, CO | Reviewed on Jan 16, 2024

Franck and his team were excellent in their plan for our vacation in New Zealand...he listened to what we wanted and set up the perfect itinerary...rooms that overlooked lakes and vistas that were amazing...the planned outings were superb...I would recommend this company to anyone if you want to see the real NZ

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Jan 17, 2024

Hi Jeff,
Thank you for your kind words. It has been interesting to reorganize your trip which was cancelled because of Covid knowing that your children were older and after other acivities. At the end of the day, it seems we managed together to tailor made the perfect journey.
Thank you
Franck

It was a great trip with amazing and knowledg...
Thailand | Dec 28 - Jan 9, 2024

M
Mickaela B.
San Mateo, CA | Reviewed on Jan 16, 2024
It was a great trip with amazing and knowledgable guides. That helped us considerably while we were in a foreign country. 10/10 would use and recommend to others for their trips. Read more

It was a great trip with amazing and knowledgable guides. That helped us considerably while we were in a foreign country. 10/10 would use and recommend to others for their trips.

Hotel Review
Amari Vogue Krabi

Gorgeous hotel and fantastic rooms. The restaurant was really good. Me and my family enjoyed the peaceful atmosphere and the beautiful beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Elephant Encounter at Baan Chang Elephant Park(Join-in)
Half Day Elephant Encounter at Baan Chang Elephant Park(Join-in)
Chiang Mai

So much fun to feed the elephants and know more about them throughout the experience. We even got to “cook” for them and pet them in their own habitat.

Quality of Experience
Guides, Drivers and Staff
Transport
Full day Bangkok City Tour with Canal tour
Full day Bangkok City Tour with Canal tour
Bangkok

I loved doing this the canal was not rough at all. And the temples were amazing to see.

Quality of Experience
Food
Guides, Drivers and Staff
Tao was so informative, kind and funny which made the experience more memorable.
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Jan 16, 2024
Hi Mickaela, Hope you have a great day. Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing trip with our knowledgeable guides. It's fantastic to know that they significantly contributed to your comfort while being in a foreign country. We're delighted that you enjoyed the gorgeous hotel, fantastic rooms, and the excellent restaurant in Amari Vogue Krabi. Feeding the elephants and learning more about them is a truly special experience. we all love this... Read more

Hi Mickaela,

Hope you have a great day.

Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing trip with our knowledgeable guides. It's fantastic to know that they significantly contributed to your comfort while being in a foreign country.

We're delighted that you enjoyed the gorgeous hotel, fantastic rooms, and the excellent restaurant in Amari Vogue Krabi.

Feeding the elephants and learning more about them is a truly special experience. we all love this .

Thank you for choosing our services, and we'd be honored to assist you with any future travel plans. If there's anything specific you'd like for your next trip, feel free to let us know.

Wishing you and your family many more wonderful adventures ahead.

Best regards,
Kelly

Best pilgrimage back to my homeland!
Vietnam | Dec 26 - Jan 5, 2024

D
Dawn S.
Los Angeles, CA | Reviewed on Jan 15, 2024

What an amazing pilgrimage to my homeland! The excursions were exactly what we wanted. All of our tour guides were so welcoming and knowledgeable. My adult children and I had a wonderful time. They are seriously considering moving there! I couldn’t have asked for a better trip back to where I was born. Thank you so much!

Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Jan 16, 2024

Hi Dawn,

Thank you for your lovely feedback! Your insights are truly appreciated. We're thrilled to hear that you and your family had a wonderful trip coming back to your homeland and were satisfied with the kimkim services. Our team would be delighted to welcome you back in the future, and I'll be here to assist you with pleasure! Thank you for choosing us to plan your Vietnam & Thailand holiday. It was a pleasure to host you and your family!

My best wishes,
Minh.

Overall the trip was incredible. All of the t...
Australia | Dec 17 - Jan 8, 2024

L
Lawrence R.
Canada | Reviewed on Jan 15, 2024
Overall the trip was incredible. All of the tours were absolutely amazing. We cannot pick a favorite place as we loved it all. Every city we went to had its own special memory and experience. Our guides and drivers were all very friendly and very informative. The only tour we cancelled was in Hobart to the prison. We really in the end were not interested and wanted to spend the day on Mona. A couple of hours on Mona was way too rushed. Our only wish was that we could have had more time in... Read more

Overall the trip was incredible. All of the tours were absolutely amazing. We cannot pick a favorite place as we loved it all. Every city we went to had its own special memory and experience. Our guides and drivers were all very friendly and very informative. The only tour we cancelled was in Hobart to the prison. We really in the end were not interested and wanted to spend the day on Mona. A couple of hours on Mona was way too rushed. Our only wish was that we could have had more time in some of our destinations to experience the city itself. Go into shops and galleries and not be rushed. After the tours we were strapped for time and were too tired to do this. We would have loved time to purchase a piece of art or something special from each culture. Otherwise we loved it all. Feeding kangaroos and emus, the penguin parade truly fascinating, Mona, Bruny island wow, Byron bay beaches spectacular, Sydney harbor like nothing we have seen before, the blue mountains breathtaking, the vegetation throughout and the Botanical gardens wow, the number of boats in Auckland harbor, absolutely loved Waiheke, the rainforest the volcanic beach, kayaking to the glow worms was quite an experience, the redwoods tree walk beautiful, the Māoris so fascinating. Queenstown loved. And of course Milford sound. There are no words for Milford sound. Surrounded by beauty, flying over the mountains was a highlight!!! In terms of the hotels. We loved Henry jones art hotel in Hobart!!! Unique beautiful, great breakfasts, clean, great staff. We loved elements of Byron, also unique and beautiful, lots of activities and close to drive to the beaches!! Great food and service and very clean. The cabin was amazing!! Our favorite was Rees hotel!! Our accommodation was fabulous. The hotel gorgeous. Breakfast and food amazing. Clean and best staff. We liked the rooms in park royal darling harbor hotel and the breakfasts were great. But the front desk staff and management were not impressive. They made a mistake with our rooms and were not very flexible on fixing it. We had to call the travel agent and they made the entire situation very stressful for us. One of our rooms was supposed to be with 2 queen beds for our 3 adult children and they gave a a king bed and said they could put a rollaway bed in it. Not acceptable. Then agent arranged for a third room and when my son went to check into it they said the agent never confirmed it. It was worked out but the entire thing was stressful for us. Would not recommend. The clarion suites in Melbourne was ok. Clean comfortable beds but very dated. There was nowhere to have breakfast and they gave us these breakfast boxes which were not what we were interested in. Would have liked a hotel with restaurant instead and also a concierge or staff who were educated about the city. Would not recommend. Also the washer dryer did not work and we had to have one of the hotel staff have our clothes dried for us. It was on machine that did both and did not work properly at all. Millenium Roturura was ok but very dated rooms. Didn’t love them. Hotel itself fine. Breakfast ok. But location beside Polynesian spa was good. Adina hotel in Auckland. Great location, suite very nice but terrible service. One day they didn’t clean our room. When we called we told them and they said housekeeping was gone for the day. What would I like them to do? Really? How about clean towels, empty garbage, Kleenex etc. so we asked for that. Then they said what do you expect us to do we only have two staff working. Well that is not our problem!!! We are paying you for service. Would not recommend. Overall we loved the entire trip other than the accommodation issues. The best experiences and best memories. Thank you.

Hotel Review
Adina Apartment Hotel Auckland Britomart
Auckland

One day they did not clean our room. When we called they said housekeeping was gone for the day. What would we like them to do! Really?? How about new towels, dump garbage, Kleenex etc. Then he said we only have two staff working. That is not our problem!!! We are paying for the hotel and the service and this was definitely lacking. Would not recommend. Suites nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Walter Peak Farm and Gourmet Barbecue Dinner
Walter Peak Farm and Gourmet Barbecue Dinner
Queenstown (NZ)

Beautiful. Incredible dinner. Sheep sheering etc fascinating. Love this

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Redwoods Treewalk Night
Redwoods Treewalk Night
Rotorua

So beautiful and captivating. Gorgeous!!! Loved it

Quality of Experience
Guides, Drivers and Staff
Transport
Boutique Wine Tour - Half Day
Boutique Wine Tour - Half Day
Queenstown (NZ)

Loved this. Great day!! Great wineries!! Great guide Donna 😊

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Twilight Glow Worm Kayak Experience - 3 hour guided
Twilight Glow Worm Kayak Experience - 3 hour guided
Rotorua

This was an incredible experience. Loved every minute. Wowwww. No words.

Quality of Experience
Guides, Drivers and Staff
Amazing!!!
Transport
TE Puia:  Te Ra (Day Pass) Guided tour (90 minutes)
TE Puia: Te Ra (Day Pass) Guided tour (90 minutes)
Rotorua

Loved!! Beautiful. Fascinating.

Quality of Experience
Guides, Drivers and Staff
Transport
Tu Te Ra - Maori Cultural Dining Experience
Tu Te Ra - Maori Cultural Dining Experience
Rotorua

Educational and incredible to learn about the culture. Loved the interactive activities. A lot of fun. Great experience!! A highlight.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Rotorua
Welcome to Rotorua
Rotorua

Fascinating and beautiful!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Auckland to Rotorua visiting Hobbiton with lunch
Auckland to Rotorua visiting Hobbiton with lunch
Auckland

There are no words!!! Incredible!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Waiheke Island - Half Day Afternoon Scenic Wine tour with lunch
Waiheke Island - Half Day Afternoon Scenic Wine tour with lunch
New Zealand

Absolutely stunning place. Loved it and the wineries. What a day!!! Loved

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Auckland Best of Both World:  Bush and Beach  - Full day
Auckland Best of Both World: Bush and Beach - Full day
Auckland

Loved it all!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private (Luxury Diamond Tour)
Private (Luxury Diamond Tour)
Sydney

Informative and beautiful!!

Quality of Experience
Guides, Drivers and Staff
Transport
Bruny Island Day Trip
Bruny Island Day Trip
Hobart

Spectacular!!! The cliffs, the dolphins!!! Wowww!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Grand Hobart Walk
Afternoon Grand Hobart Walk
Hobart
Quality of Experience
Guides, Drivers and Staff
Full Day Phillip Island Penguin Experience - Private Tour
Full Day Phillip Island Penguin Experience - Private Tour
Australia

Best most fascinating experience ever!! We were in the rain and did not want to leave. Loved!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Milford Mariner Overnight Cruise from Queenstown -2 days 1 night - Fly Back
Milford Mariner Overnight Cruise from Queenstown -2 days 1 night - Fly Back
Queenstown (NZ)

Most incredible experience of our lives!!! So beautiful. Surrounded 360 degrees by mountains on the fjord. Woww!! No words!!!! Loved!!!!! And the flight back over the mountains, surreal. Best experience ever!!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

Spectacular. The most stunning vistas!!!loved!!!!breathtaking.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jan 15, 2024
Dear Lawrence,
Thanks for the 5 star review. I am glad we were able to provide an extra room fat no charge to you to compensate for the mistake the hotel in Sydney did. That was stressful for us also. I did take note of the couple of hotels you were not very satisfied with the service so we can follow up with the properties. It was a very long trip with lots of hotels, tours, transfers and transitions, and also trying to keep control of the budget (in retrospective, we might have...
Read more

Dear Lawrence,
Thanks for the 5 star review. I am glad we were able to provide an extra room fat no charge to you to compensate for the mistake the hotel in Sydney did. That was stressful for us also. I did take note of the couple of hotels you were not very satisfied with the service so we can follow up with the properties. It was a very long trip with lots of hotels, tours, transfers and transitions, and also trying to keep control of the budget (in retrospective, we might have needed to offer a higher (and of course more expensive) level of hotels in those 3 cities you mentioned, maybe keep them at the 5 star level of the Rees throughout. We will keep that in time for the next time.

I am very happy you loved all the tours and that you felt the guides were very professional.

On our end, it was a pleasure to work with you and I wish our paths cross again.

Liz

Wonderful Service Gary was terrific! He was ...
Australia | Dec 29 - Jan 8, 2024

K
Kara C.
Merrillville, IN | Reviewed on Jan 15, 2024

Wonderful Service
Gary was terrific! He was accessible, thoughtful and helped us plan and experience the most amazing trip!

Local specialist: Gary Topic

Recommended 100%
Vietnam | Sep 23 - Oct 14, 2023

F
Felipe C.
the Netherlands | Reviewed on Jan 15, 2024
From the very beginning, Dat was very helpful, knowledgeable and quick to respond. We made a few interactions to make sure that we were planning the trip that we dreamed of, total of three weeks. Changing the hotels, changing the days of the activity, planning the airport pick-up, planning basically everything for us. He accommodated all our needs and requests.
During the trip everything happened according to the expectations. Every activity was as expected and sharp on time.
We had a small...
Read more

From the very beginning, Dat was very helpful, knowledgeable and quick to respond. We made a few interactions to make sure that we were planning the trip that we dreamed of, total of three weeks. Changing the hotels, changing the days of the activity, planning the airport pick-up, planning basically everything for us. He accommodated all our needs and requests.
During the trip everything happened according to the expectations. Every activity was as expected and sharp on time.
We had a small hiccup and Dat quickly addressed the situation so we could enjoy our time.
Overall, the whole experience was very good, we liked the platform, we liked Dat.

Hotel Reviews
Salinda Resort Phu Quoc Island
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pistachio Hotel Sapa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel des Arts Saigon - MGallery Collection
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laluna Hoi An Riverside Hotel & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Pandora Cruises
Hai Phong

It was ok. The ship needs a little bit of maintenance. The food was ok, nothing special.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

The laundry needs improvement. But other then that five stars.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dark and Bright Cave - Ha Long Bay (La Pandora)
Dark and Bright Cave - Ha Long Bay (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

The cooking class if very shallow. We were expecting some more in depth. We basically build the spring rolls.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saigon after dark night food tour
Saigon after dark night food tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels & Ho Chi Minh City Tour
Cu Chi Tunnels & Ho Chi Minh City Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Romantic Dining on Bamboo Raft (N)
Romantic Dining on Bamboo Raft (N)
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cam Thanh Fishing Village Tour & Basket Boat Ride
Cam Thanh Fishing Village Tour & Basket Boat Ride
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Sightseeing and Food Tour
Hoi An Sightseeing and Food Tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lan Ha Bay – Viet Hai Village – Van Boi Beach (La Pandora)
Lan Ha Bay – Viet Hai Village – Van Boi Beach (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Black Hmong Villages of Sa Xeng & Sau Chua
Visit Black Hmong Villages of Sa Xeng & Sau Chua
Sapa
Quality of Experience
Guides, Drivers and Staff
Transport
Trekking To The Ethnic Villages - Y Linh Ho - Lao Chai - Ta Van
Trekking To The Ethnic Villages - Y Linh Ho - Lao Chai - Ta Van
Sapa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoa Lu And Tam Coc Exploration
Hoa Lu And Tam Coc Exploration
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Evening Walking Street Food Tour
Hanoi Evening Walking Street Food Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Hoa Lo Prison - Huu Tiep Lake - Vietnam Military History Museum - Ho Chi Minh Complex (S)
Hoa Lo Prison - Huu Tiep Lake - Vietnam Military History Museum - Ho Chi Minh Complex (S)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jan 22, 2024

Dear Felipe,

Thank you for taking the time to share your experience with us! I am delighted to hear that you have enjoyed your trip to Vietnam. Your feedback is highly appreciated, as it will help us to improve our service in the future to bring more quality experience to our travelers. Once again, thank you so much for trusting us and we hope to see you on the next vacation to Southeast Asia in the future!

Wish you all the best,
Dat

Safe, delicious, and fun!
Colombia | Jan 6 - Jan 12, 2024

E
Elizabeth M.
Canada | Reviewed on Jan 15, 2024
Margoth was an incredible planner. The trip, transfers, hotels, restaurants were all spectacular. The guides, Andreas, Daniellia, and Alejandro were knowledgeable, game and so much more. The food in Bogota was amazing, the market had so much to see and taste. Cartagena's charm did not disappoint. The Bastion Hotel in the heart of the old city was an oasis. Do not miss the drum workshop. In Cali, the salsa was amazing. Our class set us up to go clubbing, so much fun!
Thank you for a...
Read more

Margoth was an incredible planner. The trip, transfers, hotels, restaurants were all spectacular. The guides, Andreas, Daniellia, and Alejandro were knowledgeable, game and so much more. The food in Bogota was amazing, the market had so much to see and taste. Cartagena's charm did not disappoint. The Bastion Hotel in the heart of the old city was an oasis. Do not miss the drum workshop. In Cali, the salsa was amazing. Our class set us up to go clubbing, so much fun!
Thank you for a wonderful experience!

Activity Reviews
Sunset with Drums and Music Workshop
Sunset with Drums and Music Workshop
Cartagena

This was a lot of fun. Drumming along with the band and dancing with the young dancers was a really wonderful experience.

Quality of Experience
Transport
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)
Bogotá

The market was incredible. So much to taste and see! Flowers galore as well as fruits and vegetables we had never seen before. Tasting along the way made it all so much fun.

Quality of Experience
Guides, Drivers and Staff
Transport
 Tejo Activity (Colombian Local Game)
Tejo Activity (Colombian Local Game)
Bogotá

We both agreed this was a fun way to start our trip. We went right after the airport and it got us into the local culture straight off.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Jan 15, 2024

Hi Elizabeth,
Thank you very much for taking the time to write this incredible and detailed review. It has been a pleasure meeting you and Mike, and we wanted to thank you for being so open-minded, and fully immersing in our culture and enjoying what Colombia has to offer!
I am very glad you enjoyed the drums and music workshop and there is a beautiful social project behind it so thank you for participating, and we are very glad you enjoyed the food in Bogota, had a good stay in Cartagena, and became expert dancers in Cali!

Sending you my Best Wishes and Muchas Gracias!

Best,
Margoth

Great service
Thailand | Dec 28 - Jan 8, 2024

Nate
Nate P.
Los Angeles, CA | Reviewed on Jan 15, 2024

Tina was our tour planner and did a good job responding to our mini requests. Sometimes a little difficult to contact when we were in country and had a problem, but she was quick to resolve it once she jumped on our case. It was a new process for us doing only online reservations through Kim, Kim, but overall had a positive experience.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Jan 17, 2024

Hi Nate,
Thank you so much for the kind review.
I appreciate your taking the time for this feedback. I am happy that this trip introduced you to a new concept of online booking and I'm proud of it.
Thank you :)
Tina

We could not have had a better experience from start to finish!
Italy | Jan 3 - Jan 14, 2024

D
Debbie G.
Los Angeles, CA | Reviewed on Jan 15, 2024
Caterina and her team were beyond amazing in helping make our trip to Italy amazing. Caterina helped with making our planned activities special and accommodated various changes until our itinerary was exactly as we wanted. She picked three amazing hotels for us, each not only located in prime areas of the city, but with welcoming staff and phenomenal rooms. Francesco, was our “on the ground” main contact who kept in touch with us daily to make sure we knew the plans for the following... Read more

Caterina and her team were beyond amazing in helping make our trip to Italy amazing. Caterina helped with making our planned activities special and accommodated various changes until our itinerary was exactly as we wanted. She picked three amazing hotels for us, each not only located in prime areas of the city, but with welcoming staff and phenomenal rooms. Francesco, was our “on the ground” main contact who kept in touch with us daily to make sure we knew the plans for the following day along with the names and contact numbers of both the local guide we would be with and the drivers contact information. Any questions or concerns we had he responded to rapidly. He even helped us add a site to visit on our last full day in Bologna that was spectacular.

All the guides we had were knowledgeable, experienced, and friendly. Each guide was helpful and went above and beyond helping to make our stay in their city memorable . Allessia, our assistant in Venice, however, was truly spectacular. Her friendliness, clear joy in sharing her city and country with us, her going above and beyond with shuffling tour times around, helping us add a last minute tour (thanks also goes to Caterina and Francesco for that), and providing many food recommendations for Venice and Bologna made this trip one we will never forget. She even went so far as to send us a video clip she made for us on exactly how to get to a meet up point for the additional tour we added! I loved that she did not just help us get from one activity to another, but spent her time with us sharing both facts and history as well as personal anecdotes and ‘random’ cultural information like Italian gestures and their meanings.

If more stars were an option in reviewing our experience we would have given them. We look forward to a return visit to Italy so we can work with Catarina and her team again! I would not hesitate to also use KimKim for travel in other parts of the world given our experience in Italy.

Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on May 30, 2024
Dearest Debbie,
Your heartfelt words have truly touched me. It was our absolute pleasure to help orchestrate your unforgettable journey through Italy, and I can't express how much your appreciation means to us.
I am overjoyed to hear that together we were able to exceed your expectations and make your time in Italy truly special. And as for Alessia, your glowing praise will surely put a big smile on her face—she's a true gem, and we're lucky to have her on our team. Thank you, from the... Read more

Dearest Debbie,
Your heartfelt words have truly touched me. It was our absolute pleasure to help orchestrate your unforgettable journey through Italy, and I can't express how much your appreciation means to us.

I am overjoyed to hear that together we were able to exceed your expectations and make your time in Italy truly special. And as for Alessia, your glowing praise will surely put a big smile on her face—she's a true gem, and we're lucky to have her on our team.

Thank you, from the bottom of our hearts, for entrusting us with your travel dreams. Your happiness and satisfaction are what drive us to do what we do, and we couldn't be more grateful for your kind words.

With warmest regards and deepest gratitude,
Grazie mille
Caterina

Superb Panama and Costa Rica trip!
Costa Rica | Dec 26 - Jan 8, 2024

Teresa
Teresa R.
Portugal | Reviewed on Jan 15, 2024
We just spent two weeks in Panama and Costa Rica, a trip entirely organized by kimkim — catering to our desires and including our suggestions — and it was simply wonderful! I confess we were a bit apprehensive, as we found kimkim online while researching destinations, and we didn't know anyone who had used this platform before, but we're glad we took the risk! It was a super personalized trip, from the planning phase where Olman - our 'trip planner,' a local expert — was extremely accessible... Read more

We just spent two weeks in Panama and Costa Rica, a trip entirely organized by kimkim — catering to our desires and including our suggestions — and it was simply wonderful! I confess we were a bit apprehensive, as we found kimkim online while researching destinations, and we didn't know anyone who had used this platform before, but we're glad we took the risk! It was a super personalized trip, from the planning phase where Olman - our 'trip planner,' a local expert — was extremely accessible and available to answer all our questions and accommodate our requests. We even had a video call where we could meet him and ask some questions. Everyone we encountered was incredibly friendly and polite, from the transfer drivers (Fernando, Danilo, Ricardo, and many others!) to the guides of the visits and activities, and the hotel staff. Thanks to everyone, especially Olman and Graciela, for their availability, friendliness, and professionalism. We absolutely recommend kimkim for trips with multiple stops and activities, and we look forward to organizing the next trip with kimkim! Pura vida!"

Hotel Review
Hotel Eclypse de Mar Acqua Lodge
Isla Bastimentos

Wonderful place in Bocas del Toro! Staying on Bastimentos Island was great! More peaceful and paradisiacal, with the bonus of picturesque water taxi rides whenever we wanted to go to Colon. Thank you Olman for choosing this magical hotel for us!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The coffee was great!
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 15, 2024

Hello Teresa,

Thanks a lot for your review.
I love to read to you had a great time exploring Panama and Costa Rica. All our staff is really happy with this review.

I hope this won't be your last time visiting Central America, there is much more adventure and unique destinations to explore.

Pura Vida!
Olman

We had a wonderful time. The day trips were great...
New Zealand | Dec 30 - Jan 10, 2024

S
Sharon M.
Canada | Reviewed on Jan 15, 2024
We had a wonderful time. The trips were great. Everything worked well. We enjoyed all the hotels. thank you Franck for organizing. Read more

We had a wonderful time. The trips were great. Everything worked well. We enjoyed all the hotels. thank you Franck for organizing.

Hotel Reviews
Naumi Hotel Wellington
6141

We loved the character and colours of the decor

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ruapehu Country Lodge
Ruapehu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Regent of Rotorua
Rotorua

great location, comfortable beds

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Jan 15, 2024

Dear Sharon,
thank you for the opportunity, it was a pleasure organizing this trip in the North Island.
All the best
Franck

Espectacular !! My local specialist Olman is ...
Costa Rica | Jan 3 - Jan 8, 2024

Jorge
Jorge D.
Argentina | Reviewed on Jan 15, 2024

Espectacular !! My local specialist Olman is the Best. Thxs so much for all your understanding and hard work.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 15, 2024

Hello Jorge,

Thanks for your review.
I am so happy to read your family had a great time in Costa Rica.

This was a last-minute trip, but you always provided the information I requested to create an unforgettable experience in the tropics.

Wishing your family the best,
Olman

Phenomenal Patagonia Trip
Patagonia | Dec 26 - Jan 8, 2024

John
John E.
Eunice, NM | Reviewed on Jan 15, 2024

Really phenomenal trip. Patagonia is beautiful and the tour was so well organized. The Strait of Magellan, Torres del Paine, Estancia La Peninsula, and Argentinian Patagonia were filled with memorable moments and sights. I would highly recommend this trip and booking with Erin.

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Jan 16, 2024

Very little do I get to plan trips for the same person. John visited us some years back for a winter trip and decided to come back again during the summer season and to get to know Patagonia even more. Thank you for your trust, we really appreciate it and even more than that your kind disposition. Wishing you and Kirsten the best!

10-day Chile adventure
Chile | Dec 22 - Dec 31, 2023

J
Jananee J.
Dallas, TX | Reviewed on Jan 15, 2024
We recently embarked on a remarkable 10-day adventure in Chile, expertly crafted by our trip planner, Francisco. The itinerary, flexible and seamlessly modified via Francisco's responsive WhatsApp communication, showcased impeccable pick-up and drop-off logistics. Beginning our trip in the Atacama desert was surreal. Aptly named the driest desert in the world, it offered clear night skies, small stone houses, and a unique atmosphere. Our exploration included the Moon Valley, lagoons,... Read more

We recently embarked on a remarkable 10-day adventure in Chile, expertly crafted by our trip planner, Francisco. The itinerary, flexible and seamlessly modified via Francisco's responsive WhatsApp communication, showcased impeccable pick-up and drop-off logistics.

Beginning our trip in the Atacama desert was surreal. Aptly named the driest desert in the world, it offered clear night skies, small stone houses, and a unique atmosphere. Our exploration included the Moon Valley, lagoons, Atacama salt flats, beautiful flamingoes, floating in Piedre Lagoon, and spending time at the El Tatio geysers.

In Santiago city, we explored captivating attractions, aided by the excellent guide Jose who provided a fantastic city tour and great suggestions for activities. A magical sunset view from the Sky Costanera added to our experience. Valparaiso and Vina Del Mar, with their undeniable charm, added a delightful touch to our journey.

Heading south to Puerto Natales, we encountered a sudden drop in temperature and windy conditions, with late sunsets creating a unique atmosphere. We visited the Myladon cave, took a panoramic tour to Torres del Paine, and had a one-of-a-kind experience at Grey Glacier, marveling at a glacier that is thousands of years old.

Throughout our adventure, the hotel accommodations consistently met our expectations, contributing to an overall excellent travel experience.

Special thanks to Francisco for curating a memorable trip that beautifully balanced relaxation and exploration, showcasing the diverse beauty of Chile's landscapes and cities.

Hotel Reviews
Best Western Patagonia / Hotel Borde Glaciar
Puerto Natales

Beautiful views, but they have repetitive breakfast menu. Not vegan friendly. They should include more options for food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Diego de Velazquez
Santiago

Centrally located, close to all attractions, walking distance to Sky costenara.

Authenticity & Character
Location
Staff
The maid accidentally took our bag of socks, thankfully our tour guide helped brining t back to us at the airport
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama

Good vegan options at the restaurant

Authenticity & Character
Location
Close to Caracoles street, where the shops and restaurants are located
Staff
Cleanliness & Comfort
Small rooms
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Jan 15, 2024
It's wonderful to see that you had an amazing 10-day adventure in Chile and to read your fantastic review. I am thrilled that the itinerary lived up to your expectations because it was a true pleasure for me to organize and participate in your tour.
The Atacama Desert is indeed a unique and mesmerizing destination, and I'm glad you enjoyed the diverse experiences it had to offer – from the clear night skies to the captivating landscapes like Moon Valley and the Atacama salt flats. Your...
Read more

It's wonderful to see that you had an amazing 10-day adventure in Chile and to read your fantastic review. I am thrilled that the itinerary lived up to your expectations because it was a true pleasure for me to organize and participate in your tour.
The Atacama Desert is indeed a unique and mesmerizing destination, and I'm glad you enjoyed the diverse experiences it had to offer – from the clear night skies to the captivating landscapes like Moon Valley and the Atacama salt flats. Your exploration of Piedre Lagoon and the El Tatio geysers sounds like it added a special touch to your time in the desert.

I'm also pleased to hear that your experiences in Santiago, guided by Jose, were enjoyable. The magical sunset from the Sky Costanera must have been a memorable moment. Valparaiso and Vina Del Mar, with their undeniable charm, are truly gems of the Chilean coast, and I'm glad they added to the delight of your journey.

Heading south to Puerto Natales sounds like it brought a change in climate and a unique atmosphere. The visit to the Myladon cave, the panoramic tour to Torres del Paine, and the experience at Grey Glacier all contribute to a well-rounded exploration of Chile's diverse landscapes.

I appreciate your kind words about the hotel accommodations, and I'm glad they consistently met your expectations, ensuring a comfortable and enjoyable stay throughout your adventure.

It was my goal to curate a trip that balanced relaxation and exploration, showcasing the diverse beauty of Chile's landscapes and cities. I'm thrilled to hear that you felt the trip was memorable.

Thank you for choosing Chile as your destination, and I hope these memories stay with you for a long time. If you ever plan another adventure, I'd be more than happy to assist you.
Francisco

Stress-free planning and travel, experienced travelers may want more freedom
Vietnam | Dec 25 - Jan 7, 2024

Bridgett
Bridgett C.
Longmont, CO | Reviewed on Jan 14, 2024
Ashley did a fantastic job planning our trip and customizing it to align with our needs and interests. On the trip itself, we loved having private transfers everywhere we went - it made the entire process so easy and stress-free. We especially loved our guide in Vietnam. For more experienced travelers like ourselves, I would recommend scheduling more self-guided days than you think you need. By the end of the trip, we were eager to explore on our own more without guides. Overall, we were very... Read more

Ashley did a fantastic job planning our trip and customizing it to align with our needs and interests. On the trip itself, we loved having private transfers everywhere we went - it made the entire process so easy and stress-free. We especially loved our guide in Vietnam. For more experienced travelers like ourselves, I would recommend scheduling more self-guided days than you think you need. By the end of the trip, we were eager to explore on our own more without guides. Overall, we were very happy with our KimKim experience.

Hotel Reviews
Eastin Grand Hotel Sathorn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rimping Village Chiang Mai
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Pandora Cruises
Hai Phong

Cruise ship rooms were in poor shape and food was mediocre. Activities on-board were just okay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Soleil Hanoi Boutique Hotel
Hanoi

Great service! Rooms were a bit small.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was a bit small
Activity Reviews
Lan Ha Bay – Viet Hai Village – Van Boi Beach (La Pandora)
Lan Ha Bay – Viet Hai Village – Van Boi Beach (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore The Beauty of Hanoi - Full Day Sightseeing
Explore The Beauty of Hanoi - Full Day Sightseeing
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day elephant care at Baan Chang Elephant Park - Join group tour
Full day elephant care at Baan Chang Elephant Park - Join group tour
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Evening Walking Street Food Tour
Hanoi Evening Walking Street Food Tour
Hanoi

This was one of our favorite parts of the trip! Our guide Jade did an amazing job.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai Leisure day
Chiang Mai Leisure day
Chiang Mai
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok City tour with Join local Ferry Public cross Chao Phraya river
Bangkok City tour with Join local Ferry Public cross Chao Phraya river
Bangkok
Chiang Mai full-day city tour by KT
Chiang Mai full-day city tour by KT
Chiang Mai

We enjoyed seeing the temples and market but didn't care for the local factory tours.

Quality of Experience
Guides, Drivers and Staff
Transport
Dark and Bright Cave - Ha Long Bay (La Pandora)
Dark and Bright Cave - Ha Long Bay (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jan 15, 2024

Dear Bridgett,
Thank you so much for your kind words and for taking the time to share your detailed feedback with us! I really appreciate your insights. We are so delighted to hear that you and Aaron enjoyed the trip and were happy with kimkim services as well.
Our team would love to welcome you back in the future, and I will be here and more than happy to assist you!
Thanks once again for letting us plan your Vietnam & Thailand holiday. It was such a pleasure hosting you.
My very best <3
Ashley

Loved our family trip (with adult kids) to Co...
Costa Rica | Jan 6 - Jan 13, 2024

T
Therese B.
Greenacres City, FL | Reviewed on Jan 14, 2024
Loved our family trip (with adult kids) to Costa Rica! KimKim did a great job with our hotel recommendations and organizing our tours for us. As first timers to the country, it was really helpful to have their assistance. The game changer was getting a driver from the airport to Arenal and from their down to our next location, Manuel Antonio. Our driver was Alex and we learned more from him about the country and wildlife than any tour guide could have provided. Stayed at the Hotel... Read more

Loved our family trip (with adult kids) to Costa Rica! KimKim did a great job with our hotel recommendations and organizing our tours for us. As first timers to the country, it was really helpful to have their assistance. The game changer was getting a driver from the airport to Arenal and from their down to our next location, Manuel Antonio. Our driver was Alex and we learned more from him about the country and wildlife than any tour guide could have provided.

Stayed at the Hotel Arenal Manoa & Hot Springs! Loved it! The rooms spacious and the breakfast was wonderful. We had a beautiful view of the volcano from our room. Our little house was in the back of the resort so it was A LOT of walking. The grounds were lovely and enjoyed seeing and hearing wildlife there as well.

First tour was with Sky Tram, Sky Walk and Sky Trek with Sky Arenal Park. the Zip Lining was awesome and we followed it up with a forest hike and tour. I would have done a different forest hike maybe rather than just using the same company. Not that our guide was not knowledgeable, just that I had heard a lot about the 7 bridges hike and thought that was what we were doing. We split up for second day. Two did the Horseback Ride to La Fortuna Waterfall. They were given a lot of free reign with the horses and said the waterfall was stunning. Two did the Rio Celeste and Tenorio Volcano Guided Rainforest Hike. The highlight on this trek is to see water that is literally two different colors where two rivers merge, but it was raining so water was brown. We do think the guide at Rio Celeste Nature could have let them know before the hike, just so that they could decide it that was still he tour they would choose. My husband and I did the Safari Float on the Penas Blancas River. It was a rainy day, but still enjoyed the trip. Saw some Cayman, Howler Monkeys, a tree porcupine and many birds. Be prepared to paddle, not just float! After the tour, we were surprised with a snack, some moonshine and then followed up with an education about chocolate farming. Enjoyed it!

Second part of our trip was to Manuel Antonio. We stayed at the Mariposa Hotel which had an absolutely stunning view of the ocean. The pool and outdoor restaurant was lovely. Rooms were big, a bit outdated, and many stairs there. The area itself not really walkable as hotel not close to much and road are very narrow to walk along. I still would recommend this hotel though for the view alone. Breakfast was good and had dinner there one night which was delicious.

Went down the beach where we could rent chairs and shade. Was a little surprised by the aggressive approach of venders, people trying to sell you a seat and restaurant promoters. Once we were in our seats though, we were still asked to buy, but things were much quieter.

Did the Catamaran Adventure from Ocean King. Stunning views, fun atmosphere. No reefs, but can still snorkel and look for fish, The boat is BIG. Maybe 200 people. Took a bit to get there because they stop halfway and everyone has to get off bus and then pay and get back on the bus.

KimKim was responsive when we needed to make any changes to our itinery. I did have a few changes to my travel agent there which did make things a little confusing for me at times. Shout out to Wilman who kept up with us on What's Ap and made any changes.

Overall, I would use KimKim again!

Activity Reviews
Catamaran Adventure from Manuel Antonio
Catamaran Adventure from Manuel Antonio
Costa Rica

Did the Catamaran Adventure from Ocean King. Stunning views, fun atmosphere. No reefs, but can still snorkel and look for fish, The boat is BIG. Maybe 200 people. Took a bit to get there because they stop halfway and everyone has to get off bus and then pay and get back on the bus.

Quality of Experience
Guides, Drivers and Staff
Transport
Eternal Rainforest Night Walk
Eternal Rainforest Night Walk
Monteverde

This was a fun activity for everyone. Not too strenuous, saw lots of spiders, poison dart frogs, cayman, turtles and butterflies. Felt safe while doing it. The only thing that I would have preferred would be for our tour group to be a little smaller.

Quality of Experience
Guides, Drivers and Staff
Transport
Río Peñas Blancas Safari Float Experience
Río Peñas Blancas Safari Float Experience
Arenal/La Fortuna

My husband and I did the Safari Float on the Penas Blancas River. It was a rainy day, but still enjoyed the trip. Saw some Cayman, Howler Monkeys, a tree porcupine and many birds. Be prepared to paddle, not just float! After the tour, we were surprised with a snack, some moonshine and then followed up with an education about chocolate farming. Enjoyed it!

Quality of Experience
Guides, Drivers and Staff
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Arenal/La Fortuna

First tour was with Sky Tram, Sky Walk and Sky Trek with Sky Arenal Park. the Zip Lining was awesome and we followed it up with a forest hike and tour. I would have done a different forest hike maybe rather than just using the same company. Not that our guide was not knowledgeable, just that I had heard a lot about the 7 bridges hike and thought that was what we were doing.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Feb 28, 2024

Thank you, Therese, for your detailed review. Your feedback is very important to me and the whole team here at Serendipity Adventures in Costa Rica. I have forwarded your kudos to Wilman. <3

Charlotte

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.