Kimkim Trip Reviews

Chris and the entire KimKim team were amazing from start to finish. No question I asked was too small or too silly. They kept our family updated before and during our trip. Any questions or issues that came up they were quick to respond and resolve. I would not hesitate to use KimKim again.

Hotel Reviews

Alta Vista Suites

Santorini

A great location with a great view.

Authenticity & Character

High quality room and very comfortable to enjoy our time away from the heat.

Location

Incredible view with a pool overlooking the veranda.

Staff

Very friendly and provided us with authentic local recommendations. Always engaged with us when they saw us. Great people through and through.

Cleanliness & Comfort

Liana Beach Hotel & Spa

Naxos

Everything about the hotel was amazing. The food, the location, the staff and the amenities. Would not hesitate to recommend to anyone who wants to enjoy Naxos.

Authenticity & Character

High quality room and amenities.

Location

At the end of the beach so not as noisy or crowded

Staff

Super responsive and incredibly friendly.

Cleanliness & Comfort

Clean room and towels every day.

Kyria Boutique House

Plaka, Athens

The pictures and descriptions of the hotel were 100% accurate. The service and amenities were amazing. Great location close to the Parthenon and all of the shops.

Authenticity & Character

Very quaint

Location

close to the shops and the parthenon

Staff

Very responsive and friendly

Cleanliness & Comfort

Activity Reviews

Sunset Catamaran Caldera Cruise

Santorini

The trip overall was an incredible final activity for our vacation. The only downside was that our van took a long time to get to the location and had very poor A/C.

Quality of Experience

Food

Guides, Drivers and Staff

Catamaran staff was incredible.

Transport

A/C was horrible on the way there. Was late to pick us up too.

Santorini Farm Tour: Food & Wine

Santorini

This was one of our trip highlights. The wine tasting was tasty and informative. That alone would have been incredible, but that was followed by the waterless farming tour and cooking exercise which was even better. A must do tour for any visitors to Naxos.

Quality of Experience

So informative and fun

Food

The wines were so good, but the food we cooked at the farm was AMAZING.

Guides, Drivers and Staff

Very friendly and informative

Transport

Private Delphi Day Trip with Swimming & Lunch in Galaxidi

Athens

Great experience other than the transport car breaking down. Even with that they pivoted and got us there safe and sound. The swimming and lunch in Galaxidi was not as great as described. It was not so much of a swimming hole.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Acropolis Hill & Museum Tour

Athens

Our guide was friendly and patient and full of incredible historic information. She created a fun game for our family to play as we discovered the Acropolis. She was incredible.

Quality of Experience

Guides, Drivers and Staff

Transport

The guide had gotten a place for us in line when we found her.

The excursions were good and fun. The sunset cruise was not good. We were back at port before the sun even set! And we had to go out and get dinner afterwards because definitely not enough food was served on the boat.

Activity Reviews

Wine Tasting & Tapas Trike Tour

Tenerife

It was a fun experience. You only visit one winery though. The food served there was pretty good though.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Stargazing Tenerife

Tenerife

Ben was a great story teller. He kept you captivated with all the history of the Guanche! The food and wine was good as well.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Cruise

Lanzarote

We were back at port before the sun even set! The food was terrible and there definitely was not enough of it. The crew was very nice though and we had no issues with them. Folks should know that maybe you will see some dolphins but not the sun set.

Quality of Experience

Guides, Drivers and Staff

Transport

Lanzarote Wine Experience & Tapas

Lanzarote

Cheryl was awesome! The wineries she took us to see were great and she was knowledgeable on most everything.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a pretty extensive 10-day itinerary in Chile, with myself, my teenage daughter and my 8 year old son. We had a great time visiting Santiago, Patagonia, and Atacama, all thanks to Lorena. She put together the itinerary and it was perfect for us. We had many transfers--cars, planes, buses, boats, as Chile is quite stretched out. Every step of the way was smooth and all the guides we had on the trip were professional, knowledgeable, and interesting. It was truly unforgettable and we saw different ways to eat, different ways to think, and different ways to live. Lorena also paced us appropriately, especially considering our young boy. Some activities would definitely have been too hard for him (trekking in Torres del Paine, some of the activities in Atacama), and best saved for when he's much older, but we might not have known if we didn't have an expert planning our trip. We were very happy--Lorena was always responsive, helpful and attentive. I would recommend her highly to anyone. Thanks so much!

My husband, daughter and I spent 9 days in Italy in early July 2023 and had an amazing experience. During this time we were in Florence, Amalfi and Rome. We also stopped at Pompeii, Vesuvius national park and did a quick city tour of Naples on the way to Amalfi. Andrea was phenomenal and worked with me to plan out a detailed itinerary. I am used to planning my own trips in the past and have very specific expectations. Andrea was able to meet and exceed all of those, including specific requests such as stopping by at a good pizzeria in Naples for lunch. He also had wonderful suggestions to make our overall experience better. We had a good balance of private guided tours and small group tours. All of our guides were excellent in terms of the information they provided and how they interacted with us. Special mentions to Guiseppe, our guide in Pompeii and Naples and MariaPaola, our guide in Rome. We had a pretty packed itinerary and everything was very seamless with no delays or misses, despite this being peak season in Italy. I would highly recommend using Kimkim/ Andrea to plan your vacation!

Activity Reviews

Colosseum & Roman Forum skip the line ticket

Rome

Rome Private Guided Walk

Rome

Quality of Experience

Colosseum and Roman Forum - Private guide

Rome

Quality of Experience

Naples guided walk

Italy

Guiseppe was great - learned a lot about the culture and history of Naples. And enjoyed good Napoli pizza for lunch

Vatican Museums and Sistine Chapel - private guide

Rome

Vatican Museum and Sistine Chapel skip the line ticket

Rome

Quality of Experience

Vesuvius entrance ticket

Naples

Day trip to Capri Island from The Amalfi Coast - small group

Italy

Pompeii ruin visit with a private guide

Italy

Guide was excellent!

Quality of Experience

Guides, Drivers and Staff

Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano

Florence

Excellent trip - lunch at the vineyard was so good, some of the best food we had in Italy.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Florence private guided walk including Accademia Gallery

Italy

Quality of Experience

Guides, Drivers and Staff

This was the most organized trip I've ever taken. The team was very communicative and responsive. They were also able to modify changes we requested for different with times. All the drivers were professional and on time at each point. The hotels were all great and waiting for us, no issues with check in. The activities are all great top notch tour guides. If anything we had a lot of similar activities, but that was more our doing than theirs. Safari Float(Diego & Mariano) and Volcano Hike(Mariano) were amazing. It's impressive to have a 10 day trip without a single hiccup. Great job by Bryan, Charlotte and the whole team. I would gladly recommend this team for a Costa Rica Tour.

Hotel Reviews

Studio Hotel

San José

Very clean and good location 20 minutes from airport. Only issue is hotel restaurant was blah and very pricey, outside of that it was great.

Authenticity & Character

Staff

Cleanliness & Comfort

Hotel San Bada Resort & Spa

Manuel Antonio

Great location for park and beach. Rooms are a bit worn, but functional. Pool Bar was great, the whole staff was amazing at both bars had great bartenders, I believe Estrella was one gal and Josue upstairs.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel & Spa Poco a Poco

Monteverde

Clean, nice pool area covered. Rooms worked, nothing amazing. Friends enjoyed spa. Great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Royal Corin Thermal Water Spa & Resort - Adults Only

Fortuna

Amazing. Everything was great from check in to check out. Jose at the pool bar, everyone at the restaurant. Everyone at reception. Rooms were comfortably with amazing shower. I would be happy stay here again. Pools are fed by hot springs so they are warm. We were a group of adults. Not really a kid property more relaxing adult. You can not really walk to town or restaurants but taxi's are always readily available and its a short drive. Views from room are great, not one complaint.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Manuel Antonio National Park Guided Hike

Costa Rica

Great experience saw lots of animals but far away. Tour guide was a little snotty and rude to other people.

Quality of Experience

Guides, Drivers and Staff

Transport

Canopy Zip Lining Tour, bridges, and Fauna Exihibitions at Selvatura

Monteverde

Amazing, would do it again, best zip line activity, give yourself time to do the bridges and sloth exhibit. Best place to get close to sloths.

Quality of Experience

Guides, Drivers and Staff

Transport

Eternal Rainforest Night Walk

Monteverde

Guide was very knowledge able and although we saw about 15 animals its hit or miss and most need to be seen through a telescope.

Quality of Experience

Guides, Drivers and Staff

Transport

Sloth Discovery Walk

Arenal/La Fortuna

We saw about 12 sloths, but far away. If you want to be close look for conservatory. Also seeing sloths could be a miss. But the end of trip coffee and snack was nice.

Quality of Experience

Guides, Drivers and Staff

Transport

Volcano Hike and Hot Springs

Arenal/La Fortuna

Mariano was amazing, slow paced walked but did have some tough parts. Great guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Río Peñas Blancas Safari Rafting Experience

Arenal/La Fortuna

Very relaxing, saw lots of wild life. Mariano and Diego were great. A surprise snack was lovely. Would recommend especially if you don't want to do rapids but want to be on the water.

Quality of Experience

Guides, Drivers and Staff

Transport

This trip was excellent and eric made sure that we were well taken care of - with accommodations and reservations to attractions waiting for us in advance of our trip and suggestions for some off-beat places to see. We had a few hiccups with accommodations, but they were dealt with quickly by the staff and every effort was made to solve the problem. Once you leave the main tourist trail, it is hard to know where to sleep, eat and tour. KimKim's suggestions were much appreciated.

Catarina did a phenomenal job from start to finish. She recommended 6 local guides at various cities in our trip and all were extremely knowledgeable, friendly and fluent in English.

In addition, all of the restaurant recommendations she made were fantastic and all of the booking was seamless.

We will highly recommend her for anyone visiting Portugal and will use KimKim again for our future trips.

Mathia was the best. He was always available and kept up up to date on any changes we needed to be aware of! He listened to what was important to us and gave a great Scandinavian experience! I highly recommend Mathia and KimKim and we plan on using them on our next trip!

Rebecca was incredibly helpful throughout the whole process. She was available any time we needed and always answered our questions.

We loved our trip to Portugal! Booking through KimKim made everything so easy, and Bea was incredibly responsive both during the planning phase and for questions that came up when we were traveling. Would 100% recommend the trip and Bea!!!

Hotel Reviews

Be Poet Baixa Hotel

Lisbon

This place is right in the heart of a million restaurants, shops, street performers, etc. This was perfect for us, but also meant the rooms were a bit smaller, and there was sometimes a bit of noise outside. It didn't keep us up, but others may be bothered by it. Front desk was very helpful, and they greeted us with wine and pastries! Breakfast was only okay. Totally fine for a quick bite before tours, but we sometimes opted to venture off for a coffee at a cafe somewhere else.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Do Colégio

Ponta Delgada

Location was perfect - we could walk to lots of great restaurants and the marina. Hotel even decorated our bed with rose petals for our honeymoon. The front desk was very helpful - they called taxis for us, made recommendations, and lent us towels for all of our day trips. We also had the best meal of our lives at Otaka, not to be missed!!! The pizza place right next door was also great. The hotel breakfast here was only okay, but it was nice to have somewhere to grab a quick bite before leaving for the day.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

PortoBay Teatro

Porto

Location was perfect and breakfast was great!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Day Excursion: Sintra, Cascais & Estoril

Portugal

We had lots of fun, and this was our last day of vacation! Be warned that the guide will not come into Pena Palace with you, so if you want to learn more about the rooms while you're walking through, you need to make sure you either have a guide inside or download an audio app for a self-guided tour. This didn't end up taking away from our experience, but we didn't realize that other groups would have tour guides leading them, so we were a little taken aback at first. As we kept walking though, we didn't feel like we really needed it. The town of Sintra was also very cute. We wish we had just been able to get lunch there rather than the designated spot which was tasty, but was essentially a food truck in a parking lot. Cascais was also gorgeous, and we probably could have spent a full day there lounging at the beach instead of just a few hours!

Cooking Class with Market Visit

Lisbon

We had lots of fun making the delicious food, but be warned that this was supposed to take 3 hours and ended up being a 6 hour activity instead! That being said, the market visit was great and was basically a tasting before the whole thing started. We just wish we had known how long everything was going to take!

Get to Know Lisbon with a Local

Lisbon

Volcanic Experience in Furnas Full Day

São Miguel Island

We really liked this day - we requested that we start with a hike so we did a ~2 hour walk around the whole body of water which meant we could take in the beautiful scenery!

Sete Ciudades Jeep & Hike Adventure Full Day

São Miguel Island

Really beautiful, just wished we had gotten to do more hiking rather than jumping in and out of the car at the lookout points!

Private Guided Visit of Porto

Porto

We loved walking the city with a private guide. Meant we got to break for a while and sit at a cafe while hearing about life in Porto. He also adapted the tour so we could end at the book shop we wanted to see! Walking tour was especially great in Porto because we really felt like we saw all of the city highlights. We ended up taking the guide's recommendation and taking an uber/spending the rest of the day along the beach starting at Praia da Luz and walking toward Matosinhos. So many fun beachfront restaurants for drinks and food!

Quality of Experience

Guides, Drivers and Staff

Transport

Foodie Experience in Porto

Porto

We had a lot of fun doing this on our first night! Only thing that could have been better is if we had known what all of the tastings were going to be in advance. We started out finishing the wine they provided at the first stop only to find out there were ~4 more glasses of wine coming!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a most amazing trip for approximately 30 days in France. We started our trip in Marseilles and ended in Fontainebleau just south of Paris. We travelled via train so we could watch the beautiful, changing countryside out the train windows.

We worked with Amandine and she organized an amazing itinerary for us. At the start, I had an idea of what cities / villages we wanted to visit but I needed assistance on where to stay and more importantly, how to get from Point A to Point B. Amandine made additional city / village suggestions and helped improve the routing. But more importantly, she helped to find and suggest things to do, places to see, day trips to take, and ensured we knew what was not to miss.

Amandine set us up with private walking tours to introduce us to new cities. Specifically, Valarie in Marseilles, Lucy in Arles, Marine in Toulouse, Agathe in Lyon and another woman in Angers. She also set us up on a small group tour from Marseille with a company A La Francaise where 5 of us plus our guide Nicholas went to several small villages in Provence and experienced lavender fields, ochre buildings, a large natural spring and a Sunday market. Not to mention our private tours to multiple villages from multiple other cities we visited - thank you Thomas, Rachel, Sebastian, Alex, Demitri, and Raphael.

On our own, there is no way we'd have found such small group tours with such knowledgeable guides full of history and fun facts. Nor would we have had such centrally located hotels, museum tickets, train tickets, etc. We were clearly well taken care of and in good hands with Amandine.

The tour was great, and Mihiret  was perfect. I am always looking for partnerships that allow me to send my travelers to countries where I don't have to be present to engage with them the entire time, and she took care of that. She made everyone feel welcome, she treated us like family, and, OMG I could go on and on. I've traveled all over Africa, this was by far one of my greatest experiences. We all felt like we were among family. Our drivers took care of us and met all of our needs. Everybody was so welcoming to us upon arrival. Great experience all around!

We were picked up by the very kind Hicham, who thought us a lot about the country. We spent 8 days driving from city to city and by the end felt as if we gained a new friend in addition to discovering the captivating Morocco. Chefchaouen's blue gem, Fes' historic medina, the mesmerizing Merzouga desert, Ait Benhaddou's living history, and Marrakech's vibrant souks. We were immersed in rich culture, stunning landscapes, and warm hospitality. An enchanting journey that left an indelible mark on the soul. This is all thanks to the team that made it possible. From the booking agent, to the guides in every city and especially thankful to Hisham.

We had a great trip to Egypt and Jordan and truly enjoyed ourselves. We enjoyed the Pyramids and Cairo, Alexandria, Luxor, and a Nile river cruise down to Aswan and then a trip to Abu Simbel. Afterward, we flew to Jordan for a few days enjoying Petra, Wadi Rum, and the Dead Sea. Mohamed provided excellent help while booking the trip and answered questions, provided us with opportunities, and was responsive to our needs. We had a variety of tour guides while on the trip and enjoyed our guide in Cairo/Alexandria Mohamed, and had a fantastic time with Eslam on our cruise. In Jordan, our driver was a standout and made the time. The company picked us up promptly every day and had such great drivers and tour guides that it took the guesswork out of this trip and put us at ease.

Were I to book this trip a 2nd time I'd get a better sense of the pace - we were exhausted by the time we departed Egypt but this is because of how much we tried to cram into the trip. Many days started at 4 am and it would have been great to realize this ahead of time. I am very thankful that we booked this trip through an agent like Sun Pyramids as we don't think we would have successfully navigated Egypt on our own. My only suggestion would be if the companies could provide some guidance on tipping. We found advice across the internet to vary wildly and felt varying degrees of differing pressure. We have no idea if we under or over-tipped. We made lifelong memories with our family and were thankful for the experience - my son who has a particular fascination with Egyptology is hoping to return once the new museum in Cairo is open. A great experience!

We had the most amazing trip to Ecuador and the Galapagos Islands - a once-in-a-lifetime experience. From the initial interaction with KimKim and Alvaro all the way through to our last day - everything was flawlessly planned and executed. Alvaro put together the perfect itinerary for us, and was always available during the course of the trip, and managed to change our plans at the last minute during our trip.

All of our guides, drivers, tour operators, etc. were excellent - special mentions to Chris and Alejandro!

Ecuador is a spectacular place to visit. I would highly recommend a trip - from the volcanos, cloud rainforest, jungle, Galapagos Islands, and the wonderful people.

Thanks again Alvaro for planning such an epic visit!

Thanks to Bryan and Nancy and the entire team who helped make our Cost Rica Bird Watching journey truly memorable! We are amateur birders who saw 100 new species. KimKim matched us with expert, patient and friendly guides who answered our many questions. All the transportation was on time, professional and safe. The accommodations were wonderful. Many many thx!

This trip was well-organized and managed by kimkim and Sun Pyramid Tours. Everything went without a hitch - we were well cared for every step of the way. Drivers and guides were timely and efficient. They handled every question and concern we had. A great way to travel!

Activity Reviews

Dead Sea Beach Swim only

Jordan

Everyone should do this - truly amazing and mind-boggling! Could never have imagined how well we floated.

Quality of Experience

Guides, Drivers and Staff

Transport

Tour to High Dam, Philae Temple, and Obelisk

Aswan

The dam was somewhat disappointing but Philae was worth the trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Tour to Alexandria from Cairo by Car

Egypt

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pyramids and Cairo Sightseeing with Camel Ride

Egypt

Amazing place.

Quality of Experience

Guides, Drivers and Staff

Transport

Petra Visit

Petra

Great experience.

Quality of Experience

Wadi Rum 4 Hours Jeep Tour – Wadi Rum Camp

Wadi Rum

This was one of my most favorite part of the trip. This includes the camel ride as part of this event.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Loved the trip overall. Excellent job by Valentine and her team. They were extremely flexible with all the changes we wanted to make. Even during our trip they assisted with all sorts of questions and even some changes. Overall the guides were good. The best guide was Jim in Fussen who showed us the castles, with a wealth of historical and current day knowledge. Overall we felt the trip was quite expensive, but most of it was the cost of hotels/restaurants in Switzerland and some of it was to do with our choices of guides, excursions and specific activities like driving around Nurburgring. Our family had an awesome time and we could not have done it without KimKim!

Hotel Reviews

Eiger Mountain and Soul Resort

Grindelwald

This hotel was also good but like the previous one, it lacked air conditioning. However, the cooler temperatures in Grindelwald during the night made the stay bearable. The hotel was fine overall, but again, knowing about the lack of air conditioning in advance would've been helpful

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Sonne Füssen

Fussen

This hotel was beautiful, but it didn't have air conditioning which was quite a problem during the summer heat. I was not aware of this when I booked it. Nonetheless, I managed by opening the window to cool down. I'd say it was an okay experience but they should definitely let customers know about the lack of AC beforehand.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Summer Kayak Tour Lake Brienz (Private/Approx. 3 hours)

Germany

I enjoyed the kayaking activity, but I probably would have just rented the kayaks ourselves instead of hiring a guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Food lovers experience: Gruyères day tour

Germany

This was a nice tour, but I feel that renting a car and driving down ourselves would have been a better and more cost-effective option.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tour of Neuschwanstein Castle & more!

Germany

This was my favorite activity. The tour guide, Jim, was absolutely fantastic - interactive, engaging, and down-to-earth. He was very knowledgeable, but never condescending, which made the tour very enjoyable. I'd highly recommend Jim and this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Munich Private Guided Walking Tour

Munich

The guide, Barbara, was knowledgeable but very opinionated, which made the tour a little less enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

A beautiful trip well balanced between planned activities and free exploring. Reykjavic food tour and sites along the drive to Vik including many memorable waterfalls were a highlight. The hiking with Fjallabak trekking was amazing with a great opportunity to check out the backcountry huts in the highlands. Great time of year to visit with all the wildflowers in bloom. Fire and Frost Hotel was a great base for the Golden Circle as it is in a nice small town with hotsprings, but not too far from Reykjavic.

Liz and Lisbeth went all out to plan an amazing trip for our family - Mom, Dad and two teenage sons. The planning was very last minute, and we changed our plans significantly the Friday before our Sunday flight to Peru. Liz took it all in strides, and seemed to know exactly what right for our family - a wonderful mix of experiencing the unique food and drink of the region (food tour in Arequipa), the local family culture (staying with a family in Colca Canyon), the wonders of nature (Condors in Colca Canyon), the wonders of Quecha culture (the ruins in Ollantaytambo and Machu Picchu) , and activities to keep the boys engaged (bike trip, white water rafting, zip lining, hiking parts of the Inka trail). All the guides were wonderful, all the transfers on time - this brought our family together like nothing else after 3 years of no travel due to COVID. Thank you, Liz and Lisbeth!