Kimkim Trip Reviews

I had the most wonderfully memorable vacation in Italy and all credits go to Maria and her exceptionally talented team. Every single activity Maria and her team selected for me went without glitches and far exceeded my expectations. Maria and her first class team were instrumental in helpong me experienced and created indelible memories that will last me a lifetime and beyond. Thank you again Maria from the bottom of my heart. I do plan on returning to Italy in a near future and I will not hesitate to hire the services of arguably the best travel planner in the entire hemisphere, Maria Grazia Rubimo, and her talented team. Krazie Mille.

Activity Review

Napoli Vespa Tour

Naples

The guide was super nice, friendly, adaptable, and very accommodating. He took me to amazing places with incredible views of the city of Naples. I highly recommend his services for anyone wanting to discover hidden gems from the city of Naples.

Quality of Experience

Guides, Drivers and Staff

Transport

It was thrilling yet very safe. The guide took me places I would not have been able to discover on my own.

We had a fantastic 2 week trip through Norway with an end in Stockholm. Christina was a delight to work with throughout. She helped planning the trip and suggesting siffer my options until we landed on a plan. And throughout the trip there were the inevitable questions and glitches - she responded immediately and thoroughly. She set us up with wonderful guides and suggested some amazing hikes. I highly recommend Christina if you are going to Norway!

Activity Reviews

Orchard Tour & Cider Tasting

Balestrand

We did the tour led by the grown son. It was fun to hear about the creation of the business and then try the different ciders. We ended up making a reservation for dinner which was amazing (set menu with a theme and a vegetarian optio ) Beautiful views and delicious food and cider

Quality of Experience

Guides, Drivers and Staff

Scenic Boat Trip to Fjærland

Norway

Thor was a fascinating guide and we loved being on the boat with him. It was pretty magical to be on the water in the fjords. Thor pointed out places he had been as a child - so interesting to hear about the history from someone who has lived it. We loved this experience!

Quality of Experience

Guides, Drivers and Staff

Transport

Bergen Walking Tour With a Local Guide

Bergen

John grew up in Bergen and provided a very fun and engaging walking tour through the city. It was very much tailored to our interests. And we got to see the building where he grew up. Wonderful guide!

Quality of Experience

Guides, Drivers and Staff

Transport

Walking in Bergen is an excellent way to see the city. Be prepared for rain

Carl gave some suggestions for exploring the stunning nature of the Canadian Rockies. He took into account our possibilities and limitations and warned us about possible tourist traps such as Lake Louise. This enabled us to make the right choice for our trips every day. The most memorable part was the trip from Banff to Jasper over the Icefield Parkway. Extraterrestrially beautiful landscapes, less crowded places such as the turquoise Bow lake, the imposing Athabasca glacier and waterfalls of the same name. In addition, we were joined a few times by foraging black bears, a group of bighorns and elks. The town of Banff itself and the Johnston falls were too busy. Surprisingly beautiful and very quiet places were (near Banff) the Minnewanka lake, the Vermillion lakes and (near Jasper) the Medicine Lake. All hotel accommodations were fine and picking up and returning the rental car went smoothly.

Hotel Reviews

Tonquin Inn

Jasper

Looks a bit dated and could be a bit neater, but all in all OK. Few parking spaces a short distance away, so we had to go a long way with the luggage.

Authenticity & Character

Location

Easy access. There is a restaurant next to it

Staff

Cleanliness & Comfort

Looks a bit dated and could be a bit neater

Banff Rocky Moutain Resort

Banff

Clean. Spacious for 2 persons, but a bit tight for 4 persons. (sofabed). Large kitchen but with minimal crockery and utensils

Authenticity & Character

Tastefully decorated. Beautiful posters

Location

Quiet location away from the hustle and bustle in Banff

Staff

Cleanliness & Comfort

Sandman Hotel Calgary Airport

Calgary

Convenient location close to the airport. Rooms are spacious and clean. Excellent breakfast and food at he Moxies's restaurant.

Authenticity & Character

Excellent for transit stay.

Location

7 miles from the airport. Hotel provides a free shuttle bus.

Staff

Very fiendly and helpful. Due to flight delays, wa arrived after midnight. No one was present at the counter. It took 10 minutes before sombody showed up.

Cleanliness & Comfort

spacious and clean

Activity Review

Drive from Calgary to Banff

British Columbia

A smooth hand fine drive with nice views.

Hien did a wonderful job of planning a Vietnam adventure for me and my son. The communication was wonderful and she worked with us to change the itinerary multiple times until it was just what we were looking for. The cruise on Halong Bay was a highlight of this trip as was the motorbike ride from Hue to Hoi An over the Hai Van pass.

Hien also communicated with us during the trip to check in, give tips, and help when we had questions. All of the tour guides like Zozo, Lui and Jade were so friendly and informative.

We loved everything about this experience!

We had a great trip to Iceland and would love to come back! Emanuela reached out before and during our trip to make sure everything was going smoothly. Fortunately we didn’t need any assistance but I’m confident it would have been promptly provided if we had needed it. Just FYI, the monster bounce house and zip line are no longer at Perlan in Reykjavik.

We had an enjoyable overall trip to Greece, however the experience with Chris, the Greece Specialist travel agent for Kim-Kim was problematic. Chris was slow to respond to questions in planning the trip and overall communication with him was poor. Additionally, he did not let us know in advance that we would need to have access to What's Ap to communicate with a ground team in Greece. The hotel in Athens was not as represented in the planning process.

On a positive note, the guides we had in Greece and the Catamaran crew from Naxos Yachting- Dimitris and Maia were terrific. We especially enjoyed the Athen's food tour guide Yiannis; the Acropolis tour guide Zakia; the Napflio archeological tour guide Vera; the Nemea wine tasting and tour guide Katarina, and the Santorini archeological site tour guide Hara. The hotels in Nafplio and Santorini were delightful.

We just got back from 2 weeks in Argentina, with brief side excursions to Brazil and Uruguay. Jessica and Kristy helped plan out all the details and everything went smoothly. Even though we speak a little bit of Spanish, the english speaking guides were much appreciated. The guided cemetery tour of Recoleta had so much interesting historical information that we would have missed if we had visited on our own. Also the Gaucho ranch tour, along with the visits to the local artisans in San Antonio de Areco, was amazing. Buenos Aires, Iguazu Falls and Colonia, Uruguay all in one trip! We felt so lucky to be able to take it all in with a relaxed attitude because we knew all the details and transfers were taken care of by Kim Kim.
We would not hesitate to book with them again!

Hotel Review

L'Hôtel Palermo

Buenos Aires

L Hotel Palermo is in a great location for restaurants, markets and walking. It's a small boutique hotel with very friendly staff and has a well maintained property. The breakfast was delicious with a wide variety to choose from. The only down side is the nightlife nearby on weekends kept us awake until the early morning hours. Earplugs definitely came in handy.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

San Telmo Food Tour

Buenos Aires

Boat Excursion to Tigre

Buenos Aires

Buenos Aires Walking City Tour

Buenos Aires

There is so much to see in Buenos Aires, so this was a big help in hitting the highlights and learning the history of the city and country. Walking through the Boca neighborhood and the Recoleta cemetery were the highlights.

Quality of Experience

Guides, Drivers and Staff

Transport

Gaucho Day Tour Ranch in San Antonio de Areco from Buenos Aires

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura

Argentina

The Argentinian side of the falls has great walking trails and numerous viewpoints to take the falls in. It was by far the best side to view the falls if you only have one day.

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring the Brazilian Side of Iguazu Falls

Argentina

The Brazilian side of the falls was about a half day tour. It was a different perspective to take in the falls from this side and helped us appreciate the Argentinian side even more. We ended up taking the boat trip up to the falls from here which was fun and WET! The best part of visiting this side of the falls with the guides was their help in navigating the border and passport control station.

Quality of Experience

Guides, Drivers and Staff

Transport

Palermo Food Tour (premium)

Buenos Aires

Tony was our guide on this food tour. He did a great job introducing us to some local cuisine and wines from Argentina. We even went back and visited some of the restaurants on our own later in the trip. Would highly recommend!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Having embarked on numerous trips to different countries, I can confidently affirm that this was by far the most remarkable journey I've ever had. I owe a great deal of gratitude to Tina, who expertly planned and supported me throughout the entire experience. There were so many extraordinary moments that I could go on forever, but I'll highlight a few that truly stood out.

First and foremost, bathing with the elephants during the Eco tour was an absolute delight. It was an unforgettable opportunity to interact with these magnificent creatures up close and create memories that will last a lifetime. Additionally, the temples and ruins in Thailand were truly captivating. The knowledgeable guides, who spoke English fluently, provided insightful information that went beyond mere observation, enhancing the overall experience.

Two markets, in particular, left me in awe. The floating market, where one can travel by boat, offered a unique and vibrant atmosphere. It was fascinating to witness the hustle and bustle of commerce taking place on the water. Equally captivating was the market situated on the train tracks, which had to open and close rapidly as the train passed by. The sheer energy and efficiency of this operation were remarkable.

Finally, the beaches in Phi Phi island provided a perfect conclusion to the trip. With its crystal-clear waters and a range of activities like snorkeling and jet skiing, it offered both relaxation and adventure. It was an ideal way to unwind and reflect on the incredible experiences I had throughout the journey.

I would like to express my heartfelt gratitude once again for this truly wonderful experience. Tina's impeccable planning and support, coupled with the diverse and awe-inspiring highlights, made this trip the best I have ever had. I can wholeheartedly recommend this travel experience to anyone seeking an extraordinary adventure.

We the family from the USA were invited to Greece to spend time with our Greek family in 2022.

I found KimKim online, which came with high recommendation, to arrange a trip to visit our family in Greece. We wanted to take full advantage of this once in a lifetime overseas experience to see as much of Greece as possible. So we as a group decided to see Athens, Mykonos, Santorini and lastly Crete where our family resides and gave ourselves 15 days to do it.

I was asked by KimKim as to what was the budget for the trip; low, mid or high. For all participants involved a mid level budget trip was best.

Our group consisted of 5 members, 2 of which were seniors with limited mobility and use walking canes to get around.

Our 2023 trip provided 3 nights in Athens, 3 nights in Mykonos, 3 nights in Santorini and 6 nights Crete.

The highlights of our trip were the following…

Greece is beautiful and the food is great.

Athens has all the sensibility on a modern day city in the USA. You can easily walk around to shop, eat or find any available entertainment.

On our last night in Athens we went to a rooftop bar and restaurant with a view of the Acropolis. The night was full of fun, trade winds and eating and drinking.

Our second stop Mykonos was was beautiful with it’s mountainous terrain beautiful beaches. Our accommodations were right by the beach. Plenty of restaurants to walk to on the boardwalk and access to Uber to get around. Once again you are greeted with morning and night time trade winds while sitting outside enjoying a beverage of choice.

Our most enjoyable activity in Mykonos was the morning cruise in the Aegean Sea. The Captain and his first mate were warm and friendly and safety was paramount in our experience. We were able to anchor and enjoy some swimming time in the ocean. All of which made for memorable moments.

Our third stop was Santorini. Santorini is beautiful with its mountainous terrain, red, white and black beaches and narrow roads. There is no Uber to get around, so our movements were limited. If you are familiar enough with the terrain and are relatively young there are ATVs to rent. Our concierge did arrange a driving tour of the island with an opportunity to tour the Monastery of Thira.

In addition to our pre planned sunset cruise on a catamaran. Once again there was opportunity to swim in the ocean and the staff was warm and friendly.

Our final destination was Crete. Crete is where our family lives and thus the reason for our trip. The island is Beautiful, rich in history and culture. We rented a car to get around and GPS on our phones made it easy to navigate.

Our accommodations were a stone’s throw away from the beach. Plenty of restaurants to walk to and a grocery store up and down the street to pickup any incidentals. A pre planned walking tour in downtown Chania harbor was attended by 3 of our party who enjoyed food, wine tasting, and traditional Greek coffee. We also toured Agia Triada Monastery or the Monastery of Agia. Our time spent together as a family was memorable and irreplaceable.

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Here is review of the more challenging parts of our trip…

Our arrangements included lodging, travel inside the country and breakfast at all hotels except for the apartments in Crete.

Our lodging was essentially basic (very rustic) in all places where we stayed including in Crete.

In Crete one of our members had to sleep on a sofa for 6 days during our stay. Our accommodations cited 3 king size beds and a sofa bed, to which there was no sofa bed.
In Crete the house keeping was limited, with only 2 days of service and no bed sheets and fresh linen for the apartment. Also there was no sheets or linen for supposed sofa bed, which we did not have.

Our travel consisted of tickets for 2 ferry rides and plane tickets to and from Crete. The ferry ride was a unique experience for us all, but proved to be very challenging for the senior members of our group, when it came to boarding the ferry …walking up the ramps, climbing the stairs to get to your seat and disembarking down the ramps to get off the ferry. Not ideal for someone with mobility issues.

In Mykonos for one senior member of our party, the room was quite a distance from main building and included dips and rises. Also we had to climb two steps to access the toilet area. The showers in all the accommodations were very modern in taste but lacked any handicap accessory for fall prevention.

Of all the places Santorini was the most challenging in terms of transportation such as Uber and also a bit of a challenge in language barrier. We were unable to walk to local restaurants and we were forced to order food to be delivered to our hotel room with the help of our concierge.

Flights in Greece were met without incident.

My daughter discovered KimKim. Initially I was very nervous and skeptical using KimKim an unfamiliar online service. I wanted to stick with the big box travel service that I always used in the past. However, my daughter convinced me to use KimKim. I did have several discussions to convey what I wanted out of this vacation and I can unequivocally say this was the best vacation I have ever had! All seven of my family members said the same thing, BEST VACATION EVER! The authentic experiences we enjoyed would not have happened with a big box travel company. The entire experience was unforgettable and amazing. Olman our KimKim travel agent found great local vendors, hotels and private drivers for every city that we visited. I requested luxurious accommodations after our hiking, horseback riding, zip lining and white water rafting and we stayed in absolutely breathtaking accommodations in Monte Verde, La Fortuna and Tamarindo! Cala Luna Boutique Hotel was the perfect place to end a glorious vacation, relaxing doing morning yoga, swimming in our private pool and having complimentary cocktails served at sunset on the private beach. Fantastic job Olman —listening and deliver on all our must haves for a vacation of a lifetime!

Hotel Reviews

Cala Luna Boutique Hotel & Villas

Guanacaste

This hotel is spectacular! The setting is beautiful and amazing. The aroma therapy, the sound therapy the staff, the classes, the food — are all absolutely amazing! I look forward to returning.

Authenticity & Character

Everything about this hotel is special and spectacular! Upon arriving on a very hot day we were greeted by staff with cold hand towels with refreshing lemon grass aromas coming from the towels. The calm, beautiful sounds playing in the exquisite open air lobby made us feel like we had been transported to some magical carefree world! Everyone instantly, instinctively relaxed. Our family stay was exquisite in a 3 bedroom Villa that was absolutely breathtakingly beautiful. It was appointed with everything we needed to relax and enjoy the most amazing family time. We got to see lots and lots of monkeys in the trees including baby monkeys being carried by their mothers. We got to hear alpha male monkeys loudly roaring claiming their territory from an opposing alpha male. This was sooooo cool and interesting for our 10 year old as well as for the rest of the family. We enjoyed a family game night in the beautiful family room. The entire villa had high vaulted wood beamed ceilings that added to the beauty and charm of our Villa. We did not want to leave at the end of our stay. Everyone was so relaxed and renewed by the ambiance of the Cala Luna Hotel. The bedroom rooms had superior quality bedding and you felt like you were sleeping on a rainforest cloud! I’m not easily impressed and I love and appreciate excellence. The Cala Luna did not disappoint or fall short in any area.

Location

This hotel’s location was perfect for us. It has a beautiful private beach away from the crowds where you get to enjoy delicious nightly complimentary cocktails at sunset. Cala Luna is a short walk from the beautiful public beach if you want to catch bigger waves or get surf lessons. You can walk to an amazing family owned restaurant 4 minutes away, Fish and Cheeses! Yummmmm!!! or enjoy a 15 minute walk and you’ll find lots of shops and tons of restaurants. I loved the quiet location of the Cala Luna away from the crowded strip yet easy access to the popular tourist areas.

Staff

Everyone on the staff, from the front desk to the yoga and fitness instructors to the room cleaners to the restaurant staff were gracious and wonderful! They all displayed such lovely kindness and a desire to make our stay extraordinary. I have not experienced this level of customer service in years. Kudos to the owner of this amazing hotel for assembling such an amazing team of employees.

Cleanliness & Comfort

Everything detail about this hotel exceeded my expectations! It was indeed amazing, no exaggeration.

Parque del Lago Boutique Hotel

San José

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Establo Mountain Hotel

Monteverde

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arenal Manoa & Hot Springs

Fortuna

We loved this hotel, it was beautiful. We had great nights sleep on comfortable beds and a delicious breakfast every morning. The staff was friendly, kind and helpful. I would definitely stay here again.

Authenticity & Character

The view of the volcano, mountains and landscape made the character of this hotel very special.

Location

The view of the volcano was breathtaking!

Staff

All our staff interactions were wonderful.

Cleanliness & Comfort

The cleanliness was excellent but our mattress was not that comfortable, it sank in the center. We wanted to remain next to our family members rooms so we didn’t ask to change rooms. The cleanliness gets an excellent rating though.

Activity Reviews

Coffee & Chocolate Tour

Arenal/La Fortuna

San José - Arenal - Visit to La Paz Waterfall & Gardens

Costa Rica

Quality of Experience

We worked closely with Fabio who over-delivered. He was prompt and clear in his responses and he curated an incredible itinerary for us in Venice and the Dolomites. Moreover, when we hit a foreseeable snag — a guide running delayed or a country-wide airport strike — Fabio provided exceptional service and insights by cell phone, seemingly 24/7.

Both local guides in Florence were very knowledgeable. Had to adjust some due to the heat and crowds at museum. But all in all great service provided.

Aryiana was our trip specialist, and she did a perfect job. Each of the 3 boutique hotels were super clean and comfortable and very well located with helpful, friendly staff. And the included breakfasts were delicious.
Every driver and tour guide appeared exactly on time.
But Ariyana’s assistance to us when the train and air traffic controllers went on strike was the most amazing! We still can’t believe how fast she was able to make alternative transportation plans.
We will recommend kimkim to all of our friends and definitely use their services again!

We had an amazing time in Bolivia. Thanks to Camila for planning this trip. Camila was constantly checking on us while we are on the trip and ensured everything was going as planned.
All of our guides were very knowledgeable, experienced and pleasant to spend time with, they made the trip worthwhile.
We spend 3 days with Alvaro and Johnny at Uyuni and the lagoons, we greatly enjoyed our time there, Alvaro went above and beyond to ensure all we checked all of our boxes. He is an expert in the area and showed us a great time. We had an "unboliviable" time as Alvaro would say!
The hotel accommodations were excellent.
The entire trip was very well planned and we had an amazing time in Bolivia. We highly recommended Camila for all of our friends who are now interested in visiting Bolivia.

Activity Reviews

Santa Cruz de la Sierra

Santa Cruz

Quality of Experience

Guides, Drivers and Staff

Williams was great, answered all of our questions. Showed us a great time Santa Cruz, and the tour was memorable.

Transport

Explore the amazing Uyuni Salt Flats

Bolivia

Quality of Experience

Food

Guides, Drivers and Staff

Alvaro made this journey memorable.

Transport

Eduardo Avaroa Andean Fauna National Reserve full-day Adventure

Bolivia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From Uyuni to the south Lipez gateway

Bolivia

Quality of Experience

Food

Guides, Drivers and Staff

Alvaro and Johnny were incredible. Alvaro is an extremely knowledgeable guide and very pleasant to spend time with. We spend 3 days with him, he went above and beyond to ensure everything is as expected and showed us the best of the area.

Transport

Potosi the "Imperial Villa"

Bolivia

Quality of Experience

Food

Guides, Drivers and Staff

Our guide Williams was extremely nice and knowledgeable. We enjoyed our time in Potosi and Cayara and the time Williams took to explain everything and show us a great time.

Transport

Cal Orcko Dinosaur Tracks and Cayara Hotel Museum

Bolivia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

City tour in Sucre

Sucre

Quality of Experience

Guides, Drivers and Staff

Martha was very knowledgeable and pleasant to hang out with. We had a great time with her at Sucre,

Transport

This is my first time experience with KimKim and my 8-day trip with Randall was incredible. From start to finish, everything ran smoothly thanks to his exceptional organization and expertise. The hotels were good, with the one in La Fortuna exceeding my expectations. Randall struck the perfect balance between travel, activities, and relaxation, allowing me to fully experience Costa Rica's stunning destinations like La Fortuna and Volcán Arenal, Manuel Antonio, and San José. His prompt responses to my questions were invaluable and demonstrated his commitment to ensuring a seamless and enjoyable trip. I wholeheartedly recommend Randall for an unforgettable Costa Rican adventure. Thank you, Randall!

Hotel Reviews

Crowne Plaza San Jose La Sabana by IHG

San José

Clean and exceptionally comfortable rooms. The staff was friendly and attentive, ensuring a pleasant experience. I

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Karahé Beach Hotel

Manuel Antonio

Great location and a comfortable room! However, I experienced some issues with the wifi, which was a bit slow and problematic. The staff was okay. In any case, I had an enjoyable stay due to the hotel's prime beachfront setting and location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lomas del Volcán

Fortuna

Hotel Lomas del Volcán exceeded my expectations in every way. The bungalow was cozy and comfortable, the location was perfect, and the staff was incredibly attentive and friendly. A truly remarkable experience!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Arenal Volcano - Mistico Hanging Bridges and La Fortuna Waterfall with lunch

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arenal Volcano Hike & Baldi Hot Springs & Dinner

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Coffee & Chocolate Experience

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

All the guides were great, so glad had private tours and transfers, learned so much more and experienced local places.
Loved the mombo combo in la fortuna.
The Springs is the most amazing resort I have ever been too!
The cave exploring was nothing like i have dine before.
All the guides were so nice, friendly and sensitive to the needs of my children.

I went into this without any knowledge of KimKim or using a service to plan our trip to Costa Rica. I'm more excited to use it again now that I understand the process and what to expect. We were routed to Serendipity Adventures to plan our trip and Bryan Leon was the organizer for the trip. He was very patient with me as I wasn't sure what our family wanted to do. He offered many suggestions, even events I hadn't considered that ended up being some of our favorite parts of the trip. First of all, all of our transportation was either on time or early. They were all very knowledgeable and friendly. There was not one hiccup in our itinerary. It all went smoothly and if anything needed to be amended, they made sure it was taken care of.

The Guided hikes, zip line adventure, waterfall and cultural experiences were fantastic. We visited a farm owned by the granddaughter of the original owner. Her and her husband were so gracious. They showed us around their farm, our teenage kids participated by pulling Yuka to make chips, mango for our salad, they milled sugar cane for juice and we picked a pineapple that we took back to our hotel. We ate a wonderfully home cooked meal, listened to Eli play and sing, we sang and danced with them and it felt like we were spending time with family. Our kids spoke Spanish and that was very helpful and made the experience that much better.

Our surfing lessons by Glen were fantastic. We felt very well taken care of by him and his staff. We even went back later in the week and really enjoyed our time on the beach. I highly recommend working with Bryan and the others from Serendipity to plan an educational, adventurous and well organized trip in Costa Rica. We felt safe and the locals really love and care about their beautiful country.

Hotel Reviews

Hotel La Mariposa

Manuel Antonio

It was at the top of a hill and we needed to walk up many steps and hills. Not an issue for us, we liked it, but for others that have an issue ask for a room in the main hotel area. The view from the hotel was spectacular. The breakfast wasn't our favorite, but it was fine as they provided a number of options. The staff was very accommodating and friendly. We loved that the hotel itself had a lot of wildlife. We saw a sloth, two macaws, toucans, spider monkeys and a white-faced monkey right there at the hotel. That was exciting.

Arenal Manoa & Hot Springs

Fortuna

The staff was so friendly and so helpful. The room was clean and very comfortable. The best part was the breakfast. It was THE best included breakfast I've ever had at a hotel or resort before. It had everything you could think of and it was fresh and they took a lot of pride in the presentation and service. It was impressive. We also loved the spa services. We had a perfect view of the volcano.

Authenticity & Character

Location

It's a little further from LaFortuna, but never a problem.

Staff

The staff was so helpful and friendly. I would talk with the staff about some of the adventures we went on and if they weren't aware of it, they wanted to know how it went later. They were polite and kind.

Cleanliness & Comfort

Activity Reviews

Arenal Volcano Hike & La Fortuna Waterfall

Arenal/La Fortuna

Our guide Mariano was a pro from start to finish. He was our personal guide for many hours that day and ended with a nice lunch at a really great restaurant in La Fortuna. He was very knowledgeable and taught us about the fauna and flora in the park. We walked about 2 1/2 miles while he explained all that we were seeing and hearing. After a very hot and humid hike, we went to the waterfall. It was so beautiful and so refreshing. We LOVED it. Mariano was patient, he helped connect us with others to book additional adventures, he was a terrific guide.

Cultural Experience

Arenal/La Fortuna

We cannot say enough about our time at the Farm. Eli and Esteban were so wonderful. They both, along with their friend who helped cook the meal and the dancers that performed, made the experience unforgettable. It really helped that our two teenage kids could speak Spanish. It allowed them to practice and to communicate with Esteban in a way that my husband and I could not. It's always fun to see wildlife, zipline, hike, and be adventurous, yet, taking the time to learn and experience the culture of Costa Rica from the food, the land, the music, the dancing, the singing to just being with a Costa Rican family and connecting was so magical. We loved every minute of it.

Quality of Experience

Food

The food was cooked by Eli and her friend and it was made on an outdoor grill box. The food came from their farm and it was all so delicious. We loved that my son pulled a Yuka plant from the ground and she used it to make chips for the homemade guacamole. They accommodated for the two vegetarians in our family and everything was so yummy. Best meal of our trip.

Guides, Drivers and Staff

Esteban picked us up from our hotel and took us home. He stopped to buy fruit along the road that we had never seen before, he even cleaned a bathroom before we used it. He went above and beyond to make us comfortable.

Transport

Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure

Arenal/La Fortuna

The guide for our hike was so knowledgeable and really eager to point out and tell us about the jungle and the animals. You could tell he loved what he was doing. The zip line was so much fun. Well worth it.

Quality of Experience

Guides, Drivers and Staff

Transport

Chris and the entire KimKim team were amazing from start to finish. No question I asked was too small or too silly. They kept our family updated before and during our trip. Any questions or issues that came up they were quick to respond and resolve. I would not hesitate to use KimKim again.

Hotel Reviews

Alta Vista Suites

Santorini

A great location with a great view.

Authenticity & Character

High quality room and very comfortable to enjoy our time away from the heat.

Location

Incredible view with a pool overlooking the veranda.

Staff

Very friendly and provided us with authentic local recommendations. Always engaged with us when they saw us. Great people through and through.

Cleanliness & Comfort

Liana Beach Hotel & Spa

Naxos

Everything about the hotel was amazing. The food, the location, the staff and the amenities. Would not hesitate to recommend to anyone who wants to enjoy Naxos.

Authenticity & Character

High quality room and amenities.

Location

At the end of the beach so not as noisy or crowded

Staff

Super responsive and incredibly friendly.

Cleanliness & Comfort

Clean room and towels every day.

Kyria Boutique House

Plaka, Athens

The pictures and descriptions of the hotel were 100% accurate. The service and amenities were amazing. Great location close to the Parthenon and all of the shops.

Authenticity & Character

Very quaint

Location

close to the shops and the parthenon

Staff

Very responsive and friendly

Cleanliness & Comfort

Activity Reviews

Sunset Catamaran Caldera Cruise

Santorini

The trip overall was an incredible final activity for our vacation. The only downside was that our van took a long time to get to the location and had very poor A/C.

Quality of Experience

Food

Guides, Drivers and Staff

Catamaran staff was incredible.

Transport

A/C was horrible on the way there. Was late to pick us up too.

Santorini Farm Tour: Food & Wine

Santorini

This was one of our trip highlights. The wine tasting was tasty and informative. That alone would have been incredible, but that was followed by the waterless farming tour and cooking exercise which was even better. A must do tour for any visitors to Naxos.

Quality of Experience

So informative and fun

Food

The wines were so good, but the food we cooked at the farm was AMAZING.

Guides, Drivers and Staff

Very friendly and informative

Transport

Private Delphi Day Trip with Swimming & Lunch in Galaxidi

Athens

Great experience other than the transport car breaking down. Even with that they pivoted and got us there safe and sound. The swimming and lunch in Galaxidi was not as great as described. It was not so much of a swimming hole.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Acropolis Hill & Museum Tour

Athens

Our guide was friendly and patient and full of incredible historic information. She created a fun game for our family to play as we discovered the Acropolis. She was incredible.

Quality of Experience

Guides, Drivers and Staff

Transport

The guide had gotten a place for us in line when we found her.

The excursions were good and fun. The sunset cruise was not good. We were back at port before the sun even set! And we had to go out and get dinner afterwards because definitely not enough food was served on the boat.

Activity Reviews

Wine Tasting & Tapas Trike Tour

Tenerife

It was a fun experience. You only visit one winery though. The food served there was pretty good though.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Stargazing Tenerife

Tenerife

Ben was a great story teller. He kept you captivated with all the history of the Guanche! The food and wine was good as well.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Cruise

Lanzarote

We were back at port before the sun even set! The food was terrible and there definitely was not enough of it. The crew was very nice though and we had no issues with them. Folks should know that maybe you will see some dolphins but not the sun set.

Quality of Experience

Guides, Drivers and Staff

Transport

Lanzarote Wine Experience & Tapas

Lanzarote

Cheryl was awesome! The wineries she took us to see were great and she was knowledgeable on most everything.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a pretty extensive 10-day itinerary in Chile, with myself, my teenage daughter and my 8 year old son. We had a great time visiting Santiago, Patagonia, and Atacama, all thanks to Lorena. She put together the itinerary and it was perfect for us. We had many transfers--cars, planes, buses, boats, as Chile is quite stretched out. Every step of the way was smooth and all the guides we had on the trip were professional, knowledgeable, and interesting. It was truly unforgettable and we saw different ways to eat, different ways to think, and different ways to live. Lorena also paced us appropriately, especially considering our young boy. Some activities would definitely have been too hard for him (trekking in Torres del Paine, some of the activities in Atacama), and best saved for when he's much older, but we might not have known if we didn't have an expert planning our trip. We were very happy--Lorena was always responsive, helpful and attentive. I would recommend her highly to anyone. Thanks so much!