Kimkim Trip Reviews

4.8
Based on 17,323 ratings
Read 17,323 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderful Croatia Trip!
Croatia | Jun 19 - Jun 26, 2023

Laura
Laura H.
East Brainerd, TN | Reviewed on Jun 27, 2023
Sarah was really wonderful in her choices of both our activities and hotels. She planned everything—from drivers to schedules. We particularly enjoyed Hotel Cornaro in Split. And our skipper Marko who took us between Split and Hvar was fabulous: he took us to his favorite spots to visit, eat (under a canopy of olive trees), and swim. Then Grgo who took us on a winery tour in Hvar—including his own family’s winery—was a gracious host. We were able to visit several places and get insiders’... Read more

Sarah was really wonderful in her choices of both our activities and hotels. She planned everything—from drivers to schedules. We particularly enjoyed Hotel Cornaro in Split. And our skipper Marko who took us between Split and Hvar was fabulous: he took us to his favorite spots to visit, eat (under a canopy of olive trees), and swim. Then Grgo who took us on a winery tour in Hvar—including his own family’s winery—was a gracious host. We were able to visit several places and get insiders’ views from our drivers and hosts. We learned so much about the history of Croatia and what it’s like to be a Croatian today. I recommend using KimKim and Sarah and Ivan 100%!

Hotel Reviews
Hotel Porto
Dubrovnik

This is a very new hotel and lovely inside. Our room was spacious and super well designed. It is conveniently located near a bus stop so we could easily get to the old town and anything we wanted to do. There are markets nearby too. And the food—including the breakfast—is really good. We had lunch and dinner there, and they took time and care preparing our food. Highly recommend this hotel!

Authenticity & Character
Location
In a more peaceful residential neighborhood
Staff
Cleanliness & Comfort
So clean and new
Amfora Hvar Grand Beach Resort
Hvar

Although a little dated, you can’t beat the incredible pool with the view of the Adriatic. The staff is very helpful, considering how many people stay there. The breakfast is amazing with so many choices. The only negative we experienced was in our bathroom where the sink and faucet were badly designed, and you couldn’t rinse your hands without splashing pools of water everywhere, and the bathtub/shower was poorly draining. Overall, I would recommend this hotel for the view and the food and service.

Authenticity & Character
Location
The view of the Adriatic
Staff
Cleanliness & Comfort
Cornaro Hotel
Split

Very nice hotel! Great rooms and spectacular service. The breakfast was one of the best I’ve ever had.

Authenticity & Character
Location
Within walking distance of everything in Split
Staff
So helpful and nice. They helped us with dinner reservations and answered every question.
Cleanliness & Comfort
Activity Reviews
Game of Thrones Tour
Game of Thrones Tour
Dubrovnik

Tonka took us on a really fun Game of Thrones tour! She shared her own experience as an extra on the show. She told us about the history of Dubrovnik and shared some of her own personal story. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Hvar Wine Tasting Excursion
Hvar Wine Tasting Excursion
Hvar

Grgo was really wonderful. He took us to two wineries, including his own family’s. He was so generous in his time.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split

Marko was super wonderful and took us to his favorites spots to eat and visit and swim! Wonderful day!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Walking Tour of Split
Guided Walking Tour of Split
Split
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sarah Cosic

Amazing Patagonian Adventure!!
Patagonia | Feb 13 - Feb 21, 2023

Kimberley
Kimberley S.
San Diego, CA | Reviewed on Jun 27, 2023

Thank you Erin @ KimKim for your work in setting up our unique vacation to Chile including all the details which made it stress free. You helped us create our ideal trip!! Our favorite days were spent backpacking the W Trek in Torres del Paine then touring the southern part of the park with our private guide Carlos. Our memories of this special adventure will last a lifetime!!

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Jun 28, 2023

Thank you so much Kimberley for your kind review! I really enjoyed planning this trip with you, you knew exactly what you wanted and it was fun to make that happen. I'm so glad that you and your son had such a great time, and really enjoyed the photo you sent of the two of you at Base Torres. I will be sure to let Carlos know that you enjoyed the private tour of the park with him, you're lucky you got to meet him, he's one of the best and well known guides in the area, gem of a human.

Fabio was amazing! He planned the perfect ann...
Italy | Jun 16 - Jun 24, 2023

J
Jon C.
Chicago, IL | Reviewed on Jun 27, 2023
Fabio was amazing! He planned the perfect anniversary trip for us and he always responded immediately if we had questions. Everything he scheduled was amazing and seamless. All of the drivers, hotels and tour guides were top notch and we’re waiting for us on the times he scheduled on our itinerary. It was such an amazing experience that we will be using KimKim again for international travel and we highly recommend Fabio for organizing your trip to Italy!! Read more

Fabio was amazing! He planned the perfect anniversary trip for us and he always responded immediately if we had questions. Everything he scheduled was amazing and seamless. All of the drivers, hotels and tour guides were top notch and we’re waiting for us on the times he scheduled on our itinerary. It was such an amazing experience that we will be using KimKim again for international travel and we highly recommend Fabio for organizing your trip to Italy!!

Hotel Reviews
THE ONE Boutique Hotel & SPA Rome
Rome

The location and quality of this hotel was incredible. Very updated and modern and just minutes away from some of the most popular attractions in Rome. However some of the staff were rude especially at breakfast in the morning.

Authenticity & Character
Location
Staff
The staff were very rude and we observed overt racism towards an Indian family while eating breakfast. The manager in charge of the restaurant was incredibly inappropriate and should not interact with customers.
Cleanliness & Comfort
La Badia Sorrento
Sorrento

Some of the best views of the gulf of Naples and Sorrento. Only a short 20 minute scenic walk to downtown. The staff was very incredibly friendly and helpful. The rooms could be updated but were spacious nonetheless. Breakfast every morning on the terrace overlooking the Mediterranean will be in my mind forever.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Alabardieri Hotel Napoli
Naples

Room was small but the location was perfect. Probably one of the best locations in Naples. Staff was very friendly and accommodating. Would definitely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of the Colosseum & Roman Forum
Guided Tour of the Colosseum & Roman Forum
Rome

The tour guide was great and glad we did this instead of going by ourselves. It was a bit unorganized when we arrived and the employees didn’t give clear directions on where we needed to go or do. The rest of the experience was amazing and recommend seeing when you’re in Rome!

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Private Tour of Pompeii and Mt. Vesuvius, with Lunch at a Winery at the Foot of the Volcano
Full-Day Private Tour of Pompeii and Mt. Vesuvius, with Lunch at a Winery at the Foot of the Volcano
Italy

This entire experience was awesome. Pompeii was one of the most incredible things I’ve ever seen. The winery was beautiful and the food was delicious. I loved getting to the top of mount vesuvius, but would recommend moving that part to before the winery as it was tough to climb after drinking a lot of wine and eating a lot of delicious food. However the entire experience was top notch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sorrento Coast, Capri & Blue Grotto Boat Tour | From Sorrento
Sorrento Coast, Capri & Blue Grotto Boat Tour | From Sorrento
Italy

Great experience but could have done better planning to ensure we could get into the Blue Grotto as advertised. Everything else was great and highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jun 28, 2023

Hi Jon, thank you so much for taking the time to write this beautiful review and for sharing your thoughts on each activity and hotel. It was a pleasure helping you and Sarah craft a memorable experience through amazing Italy, and I am looking forward to assisting you again for your next adventure! 🙂 Wish you all the best!
Arrivederci,
Fabio

A trip made for us
Norway | Jun 13 - Jun 26, 2023

Brent
Brent G.
Salem, OR | Reviewed on Jun 27, 2023
We had a great time. The quality of the hotels and transport was great. We liked how the hotels were close to the train stations or boat docking area (I will admit that 1 km from the dock to the hotel in Geiranger did not sound too bad, but it was all up a very steep hill). We did not end up going on the day trip to Runde Island to see the birds. We were tired and the transport looked kind of tricky, so we skipped it and walked around Alesund. Most of all we liked how Meree listened to us... Read more

We had a great time. The quality of the hotels and transport was great. We liked how the hotels were close to the train stations or boat docking area (I will admit that 1 km from the dock to the hotel in Geiranger did not sound too bad, but it was all up a very steep hill). We did not end up going on the day trip to Runde Island to see the birds. We were tired and the transport looked kind of tricky, so we skipped it and walked around Alesund.

Most of all we liked how Meree listened to us and made the trip for us. The pre-booking of the trains, tours, and hotels made it very easy and took a lot of the stress out of getting around. The pace and variety of travel was great. Both this trip and our past trip to Nepal were very well done. I would recommend you to anyone.

Thanks
Brent

Hotel Review
Hotell Bondeheimen
Oslo

Great location and our number one breakfast hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Panoramic City Highlights by Bus
Panoramic City Highlights by Bus
Oslo

Good tour. 3 hours was just right.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Merée Ruzits
Merée
Merée Ruzits
Local specialist in Kristiansand | Replied on Aug 01, 2023

Hi Brent!
I am glad that you enjoyed your trip to Norway!
Thank you for the feedback on the hotel in Geiranger - living in a country full of hills, I must be too used to walking up and down that I missed notifying you about it. Sometimes being the local one forgets that it´s not common knowledge. At least you were greeted with a nice view as you got up there :D
It was great planning this trip for you and I hope you created everlasting memories in Norway!
Greetings
Meree

We had an amazing and memorable trip to Spain...
Spain | Jun 9 - Jun 20, 2023

Tricia
Tricia Z.
Jollyville, TX | Reviewed on Jun 27, 2023
We had an amazing and memorable trip to Spain thanks to Marina! She was so wonderful to work with, very detailed, very thoughtful, and so patient with all of our requests and changes. All of Marina’s recommendations were five stars from restaurants to tours to cities, hotels, as well as well thought out travel arrangements that were most convenient. We first traveled to Madrid where our very kind personal driver took us to our first hotel. The hotel was in a central location next to Plaza... Read more

We had an amazing and memorable trip to Spain thanks to Marina! She was so wonderful to work with, very detailed, very thoughtful, and so patient with all of our requests and changes. All of Marina’s recommendations were five stars from restaurants to tours to cities, hotels, as well as well thought out travel arrangements that were most convenient. We first traveled to Madrid where our very kind personal driver took us to our first hotel. The hotel was in a central location next to Plaza royale, the location was super convenient and within walking distance to all central Madrid attractions,. The breakfast was great at the hotel. The hotel rooms were a bit small for a family room, but it worked out OK. Our first tour of Madrid was with Antonio. He was a local. He was so knowledgeable and sweet. I believe we spent about four hours touring the city with him on a walking tour and we had a really great time. He made the tour wonderful We really loved the culture in Madrid and all the sites were definitely a highlight, the next city was Seville. Our hotel was only about a 15 minute walk from the Cathedral of Seville, which was so fascinating. There were many restaurants and shops near the cathedral and it was an area we spent quite a bit of time around. We had a bike tour of the city’s main attractions with Fernando , he was the best we had so much fun. The bike tour was totally relaxing and enjoyable and we got to see all the highlights of the city. Another great tour that marina recommended. We also had a cooking class that we took and learned to make local Spain dishes. We shopped at the local market and had a really great time. Highly recommended . Our hotel was super nice and comfortable in a central location and definitely offer the best breakfast of all the hotels we stayed in . Marina recommended really fantastic restaurants and made all of our dinner reservations, and in each city we stayed in, our teenage daughters would ask did Marina make that dinner reservation?… as they knew if she made the reservation it was going to be good . The third city we visited was a day trip to Toledo. We ended up taking a taxi instead of the train that marina recommended simply because we were tired and just wanted to get there and the drive was not too far. We did pay extra but decided on the convenience over the price. Toledo was a lot of fun. We really enjoyed our day there and we were so happy that Marina recommended this day trip, another highlight on our trip. Our next city was Granada. On our way to Granada we had a private driver take us to Caminito del Rey, where we did a 5 mile hike through the canyon. This was a beautiful hike. It was a mellow but long hike, guided, something not to miss… the only negative to this was we were hiking in the heat of the day and we did all get super overheated by the end of the hike. I think next time we would want to do it early in the morning to avoid the heat of the day otherwise well worth it so beautiful, highly recommended. We then arrived to Grenada, which was one of our favorite little cities and absolutely our favorite boutique hotel. We only stayed two nights in Grenada and we all had wished we were there for three nights, we stayed in the historic San Pedro district. Our hotel could not have been a better location. It was quiet and a bit off the main path and close to everything . The rooms were big we had plenty of room to spread out, super comfortable. We saw a very memorable flamenco show in a cave in the historical gypsy neighborhood,.., we once again had wonderful local meals. It was really fun to shop there and walk around the town. We had the best view of the Seville castle from our hotel room. I apologize I’m not giving all the formal names as I do not have the itinerary right in front of me. Granada was a favorite stop and honestly difficult to leave. Our last stop was a flight to Barcelona…. while we didn’t wanna get back on a plane it was the best and fastest route to Barcelona from Granada. Barcelona is a huge international hub, really an amazing city with lots to offer, Marina made reservations at all the best restaurants of course, our hotel had a City Terrace rooftop view that we spent quite a bit of time relaxing on enjoying wine, very nice hotel rooms, small but nice and decent breakfasts. It was a central location where we could walk everywhere… we loved visiting La Sagrada Familia and the Picasso museum, there were so many sites to see in Barcelona we didn’t get to them all. We did cancel a day trip which we really wanted to do but our teenage girls were very tired so still on our bucket list to see more of Barcelona as well in the surrounding areas. On our last night we ended vacation with a Sunset sail boat cruise in the Mediterranean with a guitar concert, it was a really nice end to an amazing trip. All thanks to Marina. Our experience with Marina and Kim Kim has been nothing short of perfect and we will certainly be planning future vacations with Kimkim. We highly recommend Marina as well. She was so patient and so responsive, she thought of everything, we loved working with her. The Trip App was the most convenient itinerary we have ever used, so easy too.

Hotel Reviews
Yurbban Ramblas Boutique Hotel
Barceolona

This was a nice hotel and a central location. The rooms were super updated and nice small but very nice. Our favorite feature of this hotel was the rooftop terrace. It was so beautiful. They offered a mini bar and snacks and there was plenty of seating. The hotel was also very centrally located within walking distance to many things.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palacio de Santa Inés
Granada

I can’t say enough about this hotel. This was our favorite hotel of all places we stayed. The rooms were super big the hotel was very historical. The views were amazing. The location was fantastic and within walking distance to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petit Palace Puerta de Triana
Seville

This hotel had very nice rooms. They were small, but super nice and clean and this hotel offered the best breakfast of all the places we stayed.

Authenticity & Character
Location
Super convenient location close to everything within walking distance, especially the Seville Cathedral
Staff
Cleanliness & Comfort
Petit Palace Posada del Peine
Madrid

Super convenient location to the plaza Royale and all Madrid attractions rooms were super small though

Authenticity & Character
Historical and we had a lovely balcony
Location
Staff
Cleanliness & Comfort
Activity Reviews
Barcelona Sailboat Experience &  Spanish Guitar Concert
Barcelona Sailboat Experience & Spanish Guitar Concert
Barcelona

This was a nice close to a wonderful and memorable trip. The Mediterranean was quite choppy that day, so it definitely added some spark to the boat ride, but we also cruise through the bay, which was very calm are skipper was so sweet and we had a guitarist who never missed a beat despite some waves out in the Mediterranean the views were amazing and we all had a wonderful time.

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Show
Flamenco Show
Granada

This was such a memorable experience. We were in the prime location of history for flamingo shows in a cave in the old gypsy district. The musicians and flamenco dancers were incredible. What a memorable experience we had.

Quality of Experience
Guides, Drivers and Staff
Transport
Easy and scenic walk from our hotel
Private Transfer {{start_location}} to {{end_location}} via Caminito del Rey
Private Transfer {{start_location}} to {{end_location}} via Caminito del Rey
Spain

This was really a beautiful, breathtaking experience. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver, Antonio was the best he took us from Seville to the hike and then on to Granada. He was exceptional and when we got off the hike and we were overheated, he was right there with an air-conditioned, comfortable car awaiting us. It was perfect.
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

Another great experience we learned local recipes, and had a fantastic time touring the market. This event was so much fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Seville City Bike Visit
Seville City Bike Visit
Seville

Fernando was the best we had a really great time on this bike tour. We saw so many attractions that we otherwise would not have seen. It was a relaxing chill experience so much fun Fernando was so kind the bikes for super comfortable. It was definitely a highlight.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

Antonio was the best we really enjoyed our tour with him. He was a local and New so much and he was so friendly and fun to spend time with.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 29, 2023
Hi Tricia, first of all, WOW, thank you so so much for taking the time to write such a detailed review and your kind words! It has been a true pleasure helping you plan your family trip to Spain. I am glad to hear you enjoyed all your tours and restaurant recommendations, hopefully you tried a bit of all Spanish gastronomy :) Indeed Palacio Santa Inés Hotel is a fantastic accommodation and has a great location. The view of the Alhambra is just breathtaking! Spain is a wonderful country but... Read more

Hi Tricia, first of all, WOW, thank you so so much for taking the time to write such a detailed review and your kind words! It has been a true pleasure helping you plan your family trip to Spain. I am glad to hear you enjoyed all your tours and restaurant recommendations, hopefully you tried a bit of all Spanish gastronomy :)

Indeed Palacio Santa Inés Hotel is a fantastic accommodation and has a great location. The view of the Alhambra is just breathtaking! Spain is a wonderful country but it is even more so when travelers see it with your eyes and enjoy it as you have. I will pass your kind words to all the team :)

I hope you come back soon to Spain to visit Córdoba and Montserrat, you always have to leave something to come back! Again, thank you SO much for this impressive feedback on your trip, I will be more than happy to work with you again in the future for the next adventure! Best regards, Marina.

Great trip around Scotland visiting Edinburgh and the highlands
Scotland | Jun 12 - Jun 23, 2023

S
Sonja M.
Broomfield, CO | Reviewed on Jun 27, 2023

Great trip around Scotland visiting Edinburgh and the highlands. Marion was great helping us pick locations and perfect lodging.
We had a few questions regarding the rental car and Marion was quick to address and resolve.
It was all beautiful, but we truly loved the Isle of Skye and Edinbane.

Local specialist: Marion Passelegue
Marion
Marion Passelegue
Local specialist in United Kingdom | Replied on Jun 28, 2023

Thanks so much Sonja for your review. I really enjoyed putting together this tailor-made around Scottish whisky and golf!

Excellent Tur du Mont Blanc trip
France | Jun 19 - Jun 25, 2023

D
David M.
Oakland, CA | Reviewed on Jun 27, 2023

My daughter and I just returned from an exceptional Tur du Mont Blanc hiking trip. We arranged the trip 4 months in advance, and even at that point most companies we contacted told us it was too late for this season and that we should work on going the next year. The local agent Julien who we worked with was confident from the start that he would be able to arrange our trip and he was able to find a route and hotels that worked with our time constraints. I highly recommend Kimkim and Julien and will definitely contact Kimkim again for any future trips.

Local specialist: Julien Hunerfurst

Elisa was extremely helpful in making our hut to hut adventure possible
Iceland | Jun 16 - Jun 23, 2023

Erika
Erika I.
Fort Bragg, CA | Reviewed on Jun 27, 2023
Elisa was extremely helpful in making all of our bookings and arranging to have our food and bags moved for us while we were on an amazing hut to hut hike. Iceland is truly a magical place to visit. We especially enjoyed the east coast where it was less populated. Read more

Elisa was extremely helpful in making all of our bookings and arranging to have our food and bags moved for us while we were on an amazing hut to hut hike. Iceland is truly a magical place to visit. We especially enjoyed the east coast where it was less populated.

Hotel Reviews
Loðmundarfjorður skáli (viknasloðir hut)

This a mountain hut so you need to walk to it.

Authenticity & Character
Talking with fellow travelers
Location
This is in a magical inlet
Staff
Helpful and kind
Cleanliness & Comfort
This has a community kitchen and dormatory sleeping arrangements
Breiðuvik skáli (viknasloðir hut)

This is a hut so you need to walk to it, but a magical place

Authenticity & Character
Totally authentic experience!
Location
Get ready to walk!
Staff
The best!
Cleanliness & Comfort
Dormitory style sleeping
Seydisfjordur Guesthouse
Seydisfjordur

Small but very nice room

Authenticity & Character
Nice coffee maker to help yourself in very clean community kitchen
Location
Walk to everything
Staff
Not much contact...but nice
Cleanliness & Comfort
Very clean
Hörgsland guesthouse and cottages
Kirkjubaejarklaustur

Very basic, clean but a bit broken down with a bathroom door that wouldn't close, a broken toilet seat and funky shower.

Authenticity & Character
Not much character
Location
A bit of a distance from anything and they didn't have a shop, restaurant, or even morning coffee. Very basic
Staff
Neutral
Cleanliness & Comfort
In need of attention and a little love
Blabjorg Resort
Borgarfjörður Eystri

This was our absolute favorite spot. We wished we could stay longer.

Authenticity & Character
Stylish with lovely rooms and a hot soaking tub outside
Location
Right on the water in a very cute town
Staff
Everyone was so open and nice
Cleanliness & Comfort
Clean rooms and the best breakfast buffet
Apotek Guesthouse
Höfn í Hornafirði

Clean and stylish room in great location.

Authenticity & Character
Talking with other guests in the open seating area for coffee and breakfast
Location
Walk to restaurants and grocery
Staff
I didn't see much of them but they kept the place spotless
Cleanliness & Comfort
Very clean!
Prestshus 2 Evening Sun Guesthouse
Vik

This place has rustic charm. The keeper is kind and welcoming. She keeps the place spotless.

Authenticity & Character
This is on a farm with dogs and sheep.
Location
This is very close to a beautiful black sand beach making it easy to enjoy early in the morning before the other tourist show up.
Staff
So kind and welcoming.
Cleanliness & Comfort
Very clean with a wonderful shower.
Local specialist: Elisa Guðlaug Snæland Bjarkardóttir
Elisa Guðlaug Snæland
Elisa Guðlaug Snæland Bjarkardóttir
Local specialist in Iceland southern region | Replied on Jun 28, 2023

I had a really good time helping you and your family with this unique hiking trip in the east fjords. Thanks for a lovely review and I hope you'll return to this magical island someday.

Gummi planned the best trip for us to Iceland...
Iceland | Jun 10 - Jun 18, 2023

Julie
Julie S.
Norwood, OH | Reviewed on Jun 27, 2023
Gummi planned the best trip for us to Iceland. We told him we were an adventurous family that wanted to see and do as much as we could in our limited time there. He more than exceeded our expectations. Even with an airline delay that tried to ruin our trip, Gummi was able to rearrange our scheduled trip to the Blue Lagoon so we didn't miss it. He made sure everything went as smoothly as possible even though we arrived a day late, working with the hotels and car rental agency to work things... Read more

Gummi planned the best trip for us to Iceland. We told him we were an adventurous family that wanted to see and do as much as we could in our limited time there. He more than exceeded our expectations. Even with an airline delay that tried to ruin our trip, Gummi was able to rearrange our scheduled trip to the Blue Lagoon so we didn't miss it. He made sure everything went as smoothly as possible even though we arrived a day late, working with the hotels and car rental agency to work things out for us. He was awesome.
We experienced the beauty of Iceland through numerous day hikes with the most amazing views; we snorkeled between the tectonic plates which was a major highlight of the trip; we hiked and went snow mobiling on a glacier; kayaked through the icebergs in a glacial lake; enjoyed time in a couple of hot springs and lots of other fun stops along the way. We loved our trip and the pictures we have are just incredible - making all of our friends want to go there for their next trip! This was our first time working with Kimkim to plan a vacation and it won't be the last. Gummi, a native of Iceland, was the perfect person to work with us and we thank him for planning a trip we will always remember!

Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Jun 28, 2023

We don't let pesky airlines ruin our trips, do we? Oh no! :D
I'm so happy to read that your trip was such a success, we always aim to make our Iceland trips the trips of a lifetime :)
All the best!
Gummi

An experience of a lifetime
Morocco | Jun 19 - Jun 26, 2023

Aimee
Aimee A.
Flagami, FL | Reviewed on Jun 27, 2023
This is my first time using Kim Kim but it won’t be my last. Original travel and their amazing staff made our trip to Morocco one I will never forget. Ali planned the most amazing trip for us. Saiid provided the best support and service to us. And Ilyace, our incredible driver and guide, treated us like family. He was such a great driver and was incredibly kind and patient with my kids. The itinerary was a dream. We loved exploring the beauty of Morocco and were blown away by its development... Read more

This is my first time using Kim Kim but it won’t be my last. Original travel and their amazing staff made our trip to Morocco one I will never forget. Ali planned the most amazing trip for us. Saiid provided the best support and service to us. And Ilyace, our incredible driver and guide, treated us like family. He was such a great driver and was incredibly kind and patient with my kids. The itinerary was a dream. We loved exploring the beauty of Morocco and were blown away by its development and it’s luxurious hotels. The tour guides were knowledgeable and amazing. We felt safe the whole time. We will always remember learning to cook Tagine in Marrakesh, watching the sunrise on a hot air balloon, riding camels as the sun went down in the Sahara, seeing my kids try all the delicious food Fez had to offer on a rooftop restaurant, waking up to sand board and then ATV in a sandstorm, and so many many more memories.

Hotel Reviews
Conrad Rabat Arzana
Rabat

The Conrad Rabat is one of my favorite hotels I have ever stayed in. We were treated like royalty. The rooms are spacious and luxurious. The perfect accommodations for a family of 4 or more. The sushi restaurant overlooking the ocean was spectacular. The infinity pool with stunning views was something we truly loved. Oh and the breakfast and service, wow just wow.

Authenticity & Character
Not necessarily authentic but incredible
Location
Beautiful water views
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

The staff was wonderful. One of the staff went above and beyond and helped teach us to sand board. Our kids had an incredible time on the camels and dancing/ singing at night. We will never forget our stay in the desert. The accommodations were spacious and the water although a bit cool was absolutely perfect for cooling off in the desert. Only recommendation I would have is to have a family tent as our kids were scared to stay alone in their own tent and slept with us.

Authenticity & Character
The food, decor, and everything was so authentic.
Location
There is nothing like spending the night in the desert.
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

The service was amazing. The staff was so kind. The hotel looks like it is straight out of a movie. Truly beautiful and authentic. Our balcony had some of the most incredible views ever of the Atlas Mountains. The only negative was the bed was a bit hard and the dinner buffet was expensive and not too bountiful.

Authenticity & Character
Very authentic and so much character
Location
Stunning views
Staff
Cleanliness & Comfort
Bed was hard and a bit uncomfortable
Mandarin Oriental Marrakech
Marrakech

If this had 10 stars available that is what this hotel would get. It is the best hotel I have ever stayed in my life I felt like a total queen. Our villa was so unbelievable I never ever wanted to leave. There are not enough words. Worth every penny. The pool in our villa was a dream. The beds were extremely comfortable. The breakfast was on another level. Just absolute perfection.

Authenticity & Character
Not authentic to Morocco but extremely luxurious
Location
Staff
Cleanliness & Comfort
Hotel Sahrai
Fès

Another wonderful hotel in Morocco. The rooms were spacious and comfortable. The staff treated us amazing. Most incredible views of Fez from the restaurant and Pool. A rooftop restaurant with perfect views of Fez and the sunset. Highly recommend.

Authenticity & Character
Not authentic but highly recommend anyway.
Location
Not in the Medina but truly perfect for families.
Staff
Cleanliness & Comfort
Activity Reviews
Dine at Le Comptoir Darna Marrakech
Dine at Le Comptoir Darna Marrakech
Marrakesh

I didn’t really like this. It was my request but I thought the belly dancing should have been more of a show. I didn’t like that the women had money in their bras. It just didn’t feel very appropriate for families. The food was good and the prices were reasonable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Family Cooking Class at Amal Center
Family Cooking Class at Amal Center
Marrakesh

Our cooking class was at Faim d’epice with Michel. He was the absolute best. We learned so much and had the best time. I cannot say enough great things about this cooking class. He was so kind and patient with my kids. The cooking class was one of the highlights of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Family pottery and mosaic workshop
Family pottery and mosaic workshop
Morocco

Very beautiful mosaics. We bought some stunning dishes for our family. They offered us the strongest mint tea we have ever had.

Quality of Experience
Guides, Drivers and Staff
Transport
A Family's Guided tour of Fez
A Family's Guided tour of Fez
Fes

Wow! I loved this tour. We learned so much. Our guide was amazing and made us feel comfortable and safe the whole time. We loved our itinerary and he took us to the best rooftop restaurant on Fez. He initially had other plans for us for lunch but was extremely accommodating in that we wanted to eat outside. He adjusted to our likes and I appreciated that so much.

Quality of Experience
Food
Loved our lunch!!!
Guides, Drivers and Staff
Transport
Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat

Our guide was great. We really loved Rabat and learned a lot about it. It was a really enjoyable morning. The only thing we would not recommend was the restaurant we ate in Rabat. It was touristy and the only restaurant we did not like on our whole trip. Very nice views but service and food at the restaurant were poor.

Quality of Experience
Guides, Drivers and Staff
Transport
Casablanca Airport to Rabat via Casablanca City: From Economic Capital to Royal Seat
Casablanca Airport to Rabat via Casablanca City: From Economic Capital to Royal Seat
Morocco

Getting picked up by Ilyace was so easy. He was holding up a sign and took us to our extremely comfortable car.

Quality of Experience
Guides, Drivers and Staff
Ilyace made us feel comfortable and safe from the beginning
Transport
The car was so clean and comfortable
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

The mosque was amazing. The tour guide was a bit brief. I wish we would have learned a bit more about Islam or their traditions. Ilyace filled in the rest of the information for us though.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jun 27, 2023
Dear Aimee, Thank you so much for sharing your incredible experience with us! We are thrilled to hear that your first trip with Kimkim to Morocco exceeded your expectations and left a lasting impression. We take pride in crafting dream-worthy itineraries, and we are thrilled that yours lived up to your expectations. Morocco indeed has a rich tapestry of beauty and cultural experiences to offer, and we are glad you were able to explore its magnificence. It's wonderful to hear that the... Read more

Dear Aimee,

Thank you so much for sharing your incredible experience with us! We are thrilled to hear that your first trip with Kimkim to Morocco exceeded your expectations and left a lasting impression.

We take pride in crafting dream-worthy itineraries, and we are thrilled that yours lived up to your expectations. Morocco indeed has a rich tapestry of beauty and cultural experiences to offer, and we are glad you were able to explore its magnificence. It's wonderful to hear that the luxurious hotels, knowledgeable tour guides, and a strong sense of safety throughout your trip added to the overall enjoyment.

Your memories of cooking Tagine in Marrakesh, witnessing the sunrise from a hot air balloon, camel rides at sunset in the Sahara, indulging in delicious food at a rooftop restaurant in Fez, sandboarding and ATV riding in a sandstorm, and many more experiences truly capture the essence of your journey. These cherished moments are what make travel so special, and we are honored to have played a part in creating them for you.

We look forward to the opportunity of welcoming you back on another remarkable adventure and extraordinary trip.

Warmest regards,
Ali

Fantastic experience - Argentina
Argentina | Jun 5 - Jun 16, 2023

Kartik
Kartik S.
United Kingdom | Reviewed on Jun 27, 2023

We had a fantastic experience in Argentina - such an incredible country with such warm people and incredible landscapes!

A huge thank you to Kristy and Francesca who planned our trip tailored to our interests and set us up with very informative local guides at each place (we did Bariloche, Mendoza, Salta & Iguazu). They were available on text for any change in schedules, other issues and we always felt we were in good hands.

Would highly recommend using the KimKim team for trips to South America!

Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Jul 26, 2023

Thank you Kartik for sharing your review of your trip to Argentina! We are very happy to hear that you had an amazing experience exploring this incredible country. It's our pleasure to assist travelers in discovering the beauty and uniqueness of South America. We hope to welcome you back for another adventure soon.

Safe travels!

Wow what an amazing experience Anna designed.
Norway | Jun 22 - Jun 26, 2023

Permenthri
Permenthri P.
Australia | Reviewed on Jun 27, 2023
Wow what an amazing experience Anna designed for us to discover the breathtakingly beautiful Norwegian landscape. We had a wonderful time discovering the stunning Fjords, towns and villages between Oslo and Bergen. Flåm is truly the gateway to the Fjords. The Fjord Safari and Tasting experience was fantastic and you felt the majestic power yet tranquil and peaceful presence of the Fjords, water and waterfalls. The Ferry to Bergen was very relaxing and comfortable and took as through the... Read more

Wow what an amazing experience Anna designed for us to discover the breathtakingly beautiful Norwegian landscape. We had a wonderful time discovering the stunning Fjords, towns and villages between Oslo and Bergen. Flåm is truly the gateway to the Fjords. The Fjord Safari and Tasting experience was fantastic and you felt the majestic power yet tranquil and peaceful presence of the Fjords, water and waterfalls. The Ferry to Bergen was very relaxing and comfortable and took as through the longest Fjord. Bergen is a beautiful and buzzing city with its harbour, mountain views and lovely old town. Our trip to Rosendal was again stunning through the Hardinger Fjord onto the pretty village of Rosendal. The train trip between Oslo and Flåm and Bergen back to Oslo including the Flåm Railway had spectacular views and was very comfortable. A great and highly recommended experience all round. Anna was a delightful to work with to organise the trip she did an amazing job together with the team at KimKim. Thank you for a very memorable experience for our family.

Hotel Reviews
Ole Bull Hotel & Apartment
Bergen

The hotel was on a great location on Ole Bulls Plass, however the hotel was run down and under renovation. Many things did not work in the apartment with limited facilities. The shower head in the bathroom was broken and there was not much to use to make coffee or other amenities for our stay. Our first night as a Saturday and there are many clubs around including in the building with partying all night. We appreciate that sometimes this happens, but the combination of the noise and the apartment being cramped and tiny made it hard to enjoy. The only saving grace were the wonderful staff who were lovely and very hospitable - they were trying to make a difficult situation as pleasurable as they could.. Not a place I would recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

Great place for an overnight in Flåm. Very help and stunning views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Hardangerfjord
Explore Hardangerfjord
Bergen

Great trip to Rosendal and HardangerFjord. Beautiful stunning day.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Safari Taste
Fjord Safari Taste
Norway

Great experience

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Oslo's Hidden Gems with a Local Expert
Explore Oslo's Hidden Gems with a Local Expert
Oslo

Stig was amazing and really gave us a local feel for Oslo. He was a great Guide and would highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
It was walking which is the best way on a beautiful sunny day
Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Jun 28, 2023

Hi Permenthri! :)
Thank you for taking the time to write this kind review!
I am so happy you had a good time on your trip and made some great new memories despite the hotel in Bergen not being up to par. We take the feedback with us and learn from it.
It was a pleasure helping you with this trip!!
Wish you all the best,
Anna

A fantastic experience from start to finish
Portugal | Jun 13 - Jun 23, 2023

B
Becca B.
Abington, PA | Reviewed on Jun 27, 2023
What a fantastic experience from start to finish! Bea planned a perfectly paced trip for our family of three and was incredibly responsive to questions, suggested itinerary changes etc. We got to experience so much while still having plenty of down time to wander.
The guides she arranged were excellent- friendly and so knowledgeable. Tiago provided an unforgettable day in Sintra and Emanuel was the perfect guide for the national park.
Bea (and when she was away her colleague Helena) were...
Read more

What a fantastic experience from start to finish! Bea planned a perfectly paced trip for our family of three and was incredibly responsive to questions, suggested itinerary changes etc. We got to experience so much while still having plenty of down time to wander.
The guides she arranged were excellent- friendly and so knowledgeable. Tiago provided an unforgettable day in Sintra and Emanuel was the perfect guide for the national park.
Bea (and when she was away her colleague Helena) were very helpful and flexible when I had an unexpected medical issue, which changed our itinerary a bit.
All in all a fabulous trip!

Hotel Review
PortoBay Marquês
Lisbon

The staff here is out of this world. So warm and welcoming! they really went above and beyond

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jun 27, 2023

Hi Becca! Thank you so much for your feedback! I'm so glad to know that you have had a great time while discovering Portugal as a family, that's always our best reward :) It's been a pleasure to work with you all along the way! Best regards, Bea.

10 day in Iceland
Iceland | Jun 11 - Jun 21, 2023

P
paul B.
Tysons Corner, VA | Reviewed on Jun 26, 2023
We started to plan our 10-day trip to Iceland shortly after the start of 2023, and we returned to Kimkim having had great success with them before. Terry was assigned as our guide, and after all of the updates, adjustments, and changes we requested, she came through with an itinerary that exceeded our expectations. Terry also kept up with us during the trip, responding to our occasional inquiries and offering assistance as needed. She successfully managed six travelers, and some of us plan... Read more

We started to plan our 10-day trip to Iceland shortly after the start of 2023, and we returned to Kimkim having had great success with them before. Terry was assigned as our guide, and after all of the updates, adjustments, and changes we requested, she came through with an itinerary that exceeded our expectations. Terry also kept up with us during the trip, responding to our occasional inquiries and offering assistance as needed. She successfully managed six travelers, and some of us plan to return to Iceland in the next year or two, ‘taking Terry along as our guide’ for that adventure, too.

Our trip took us through the southern regions of Iceland, the Golden Circle, and to the west on the Snaefellsness Peninsula. We visited the variety of sites expected, from waterfalls, to glaciers, to beaches, to lava landscapes, to mountains, to snorkeling, etc. Everything was stunning; not enough can be said. On our next visit, though, we likely will slow things down a bit to make the most of the key sites rather than trying to capture the full diversity that is available. The people we met were kind and welcoming, and always willing to help us when we had questions or concerns. Food was fantastic, as well. The quality was exceptional at nearly all restaurants, and vegan and vegetarian options were always available. We can say more, but perhaps it is most relevant that we plan to return. Thank you, Terry, for your help in making this a tremendous trip for all of us.

Hotel Reviews
Fosshotel Baron
Reykjavík

This hotel was perfectly adequate with easy parking and good location for getting around. The staff was friendly and helpful. The only issue was the quality of tap water; the hot water had a sulfur smell. It was not terribly bad and the water was safe to drink, but we never encountered this at any other place during our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vintage Hotel
Reykjavik

The Vintage Hotel was a good choice for the last nights in Reykjavik. However, we faced a minor hiccup. We didn't have the code to get into the hotel, which was a bit of a hassle. Thankfully, we were able to contact kimkim and got the required help to get into our room. Though it was a little stressful, I appreciate the prompt assistance from the kimkim team.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Miðhraun - Lava Resort
Stykkishólmur

This resort was set on a sheep farm and it was a really nice place to stay. However, they did not include breakfast which would have been helpful to know in advance, as the location was quite remote. The resturant at the resort was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
West Ranga Lodge
Hella

The West Ranga Lodge was a beautiful place to stay. It was located right where a couple of small rivers join together which was aesthetically pleasing. The manager was friendly and we were the only people there which made the stay more enjoyable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Silfra Snorkeling
Silfra Snorkeling
Iceland

The Silfra Snorkeling was a unique experience and I'm glad we did it. The dry suit is quite an experience if you have not used one before, and while not comfortable, they work well in the cold water. The guide was great and took great care of us. We are not sure we would do this again, although one of our group would consider a scuba tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

We accidentally missed our Zodiac boat tour, but we managed to get on to one of the duck boat tours as an alternative. In hindsight, we thought this was probably a better choice anyway, since the boat was more comfortable and slower which allowed us to take in the beauty of the glaciers at a more leisurely pace.

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavik Food Walk
Iceland

We really enjoyed this food tour but recommend doing the tour at the beginning of your trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

This was an unforgettable experience. The guides were professional, fun, and knowledgeable - they really added to the overall experience. It was particularly special being on a glacier. The only downside was the considerable amount of time it took to put on all the safety equipment but it was worth it for the unique experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Jun 27, 2023

Hi Paul, Thank you so very much for the glowing review! It was super fun to plan this holiday for the six of you ; you were all such a pleasure to work with. And I absolutely want to work with you on your next Icelandic adventure! Wishing you the very best, Terry

Beautiful overview of the Greece Isles
Greece | May 12 - May 26, 2023

Amanda
Amanda S.
Seattle, WA | Reviewed on Jun 26, 2023
Our trip to Mykonos, Santorini, Crete and Athens was fantastic. The itinerary was a great pace and the transfers were seem-less. The drivers were safe and timely and the guides were knowledgable and definitely added to the understanding of the history and the people of Greece. If we ever had a question or needed clarification Mariliza got back to us quickly and efficiently. The acropolis tour and the food tour in Athens were excellent. Our hotel in Chania was very special. Thank you! Read more

Our trip to Mykonos, Santorini, Crete and Athens was fantastic. The itinerary was a great pace and the transfers were seem-less. The drivers were safe and timely and the guides were knowledgable and definitely added to the understanding of the history and the people of Greece. If we ever had a question or needed clarification Mariliza got back to us quickly and efficiently. The acropolis tour and the food tour in Athens were excellent. Our hotel in Chania was very special. Thank you!

Activity Review
Acropolis & Flavors
Acropolis & Flavors
Athens

Both of our guides on this trip were phenomenal!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mariliza Chatzelli
Mariliza
Mariliza Chatzelli
Local specialist in Athens | Replied on Jun 27, 2023

Thank you Amanda!
We hope to welcome you again to Greece and show you other parts of our beautiful country! :)
Take care!
Warm Greetings Mariliza

Great trip to Belgium and Holland in 9 days
Belgium | Jun 9 - Jun 19, 2023

Martin
Martin D.
Argentina | Reviewed on Jun 26, 2023
I found the planning to be very accurate to our preferences, We enjoyed the trip and used our time in a very efficient manner. We did not meet Mieke but had very fast response when we needed.
There were a couple of small details: upon arrival our at midnight our taxi was not the one or the type of car that was informed. Anyways we did not have a problem with that. The hotel in Rotterdam did not have a paid reservation. We had to pay but were reimbursed 2 days later.
I think the cost was bit...
Read more

I found the planning to be very accurate to our preferences, We enjoyed the trip and used our time in a very efficient manner. We did not meet Mieke but had very fast response when we needed.
There were a couple of small details: upon arrival our at midnight our taxi was not the one or the type of car that was informed. Anyways we did not have a problem with that. The hotel in Rotterdam did not have a paid reservation. We had to pay but were reimbursed 2 days later.
I think the cost was bit high, that’s why I am not giving 5 stars, but still think that it was valuable because we made the most of our time.
Thanks!

Hotel Reviews
Hotel Rokin
Amsterdam

Hotel was under reformation, I think we should have gone somewhere else, considering what we were paying. The room was already refurbished and the breakfast area also. Breakfast was excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Undergoing construction.
Premier Suites Plus Rotterdam
Rotterdam

Great option for people who are travelling for several days, because its a small apartment, with kitchen and fridge. It has a free laundry that we really appreciated, and the location is the best

Authenticity & Character
Location
Meters from central station
Staff
Cleanliness & Comfort
Comic Art Hotel
Ghent

Beautiful , modern and clean!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Warwick Brussels - Grand Place
Brussels

Old, outdated. Very good location. Would not repeat

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Amsterdam -  Grand Dutch food & history tour in small group
Amsterdam - Grand Dutch food & history tour in small group
The Netherlands

Really enjoyed the combination of walking and snacks

Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Private canal cruise
Amsterdam - Private canal cruise
The Netherlands

Excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Ghent - Guided Cycling Tour
Ghent - Guided Cycling Tour
Belgium

Guide was very pleasant.

Quality of Experience
Guides, Drivers and Staff
Transport
Ghent - Scenic Boat Tour
Ghent - Scenic Boat Tour
Belgium

Excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on Jun 29, 2023
Dear Martin and Guadalupe, Thank you for your review and feedback. How lovely to see your pictures! I am glad to know you have enjoyed the trip. Due to the last minute nature of the trip there were a few hickups, gladly these were solved along the way. Our apologies for the inconvenience. The hotel in Amsterdam did not inform us about the construction work. Even though the rooms were finished, they should have informed us. I only found out a day before your arrival, when I visited the hotel.... Read more

Dear Martin and Guadalupe, Thank you for your review and feedback. How lovely to see your pictures! I am glad to know you have enjoyed the trip. Due to the last minute nature of the trip there were a few hickups, gladly these were solved along the way. Our apologies for the inconvenience. The hotel in Amsterdam did not inform us about the construction work. Even though the rooms were finished, they should have informed us. I only found out a day before your arrival, when I visited the hotel. It being very last minute and high season, there was no possibility to relocate you to another hotel, so all I could do was inform you about it, so it would not be a surprise that there was work going on in the reception area. I am very sorry about that and we have discussed it with the hotel, to avoid this in the future.
Great to hear that you had a good trip nevertheless, with lovely weather too!
Wishing you all the best,
Mieke

Once in a Lifetime Experience
Italy | May 26 - Jun 7, 2023

A
Anthony P.
San Jose, CA | Reviewed on Jun 26, 2023
This trip was absolutely amazing and checked off all the boxes we wanted! First off, Fabio can’t be recommended enough. He was professional, made traveling easy (even for first timers) and created an overall once in a lifetime experience. We really felt like we got to experience a deep dive into all the food and culture Italy has to offer. From the history in Rome to the vineyards in Tuscany to the waters of Venice, Fabio’s recommendations never disappointed! The top of the list were... Read more

This trip was absolutely amazing and checked off all the boxes we wanted! First off, Fabio can’t be recommended enough. He was professional, made traveling easy (even for first timers) and created an overall once in a lifetime experience. We really felt like we got to experience a deep dive into all the food and culture Italy has to offer. From the history in Rome to the vineyards in Tuscany to the waters of Venice, Fabio’s recommendations never disappointed! The top of the list were definitely the Vespa tour through the Tuscany hills, the cooking tour, the Vatican tour (would highly recommend as early as possible) and of course our wedding photos in beautiful Lake Como! If we had any hiccups throughout the trip he would graciously help and have solutions for us in no time. I’d also highly recommend food tours to start off each city, we learned so much about each area through the food and got a lot of inside information about where to go and what to see during our stay there. Again we can not thank you enough for our wonderful trip and highly encourage anyone to request Fabio from ItalyBespokeTours to create an experience you’ll never forget!

Activity Reviews
Sunset Boat Trip along the Cinque Terre with Aperitif
Sunset Boat Trip along the Cinque Terre with Aperitif
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence
Quality of Experience
Food
Guides, Drivers and Staff
Tuscany Sunset Vespa Tour with Wine Tasting
Tuscany Sunset Vespa Tour with Wine Tasting
Italy
Quality of Experience
Guides, Drivers and Staff
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jun 28, 2023

Ciao Anthony! Thank you so much for taking the time to write this amazing review and for the kind words. I am so happy that you and the group had a memorable experience overall in this beautiful country. It was great meeting you all in Como and assisting you throughout the trip. I am looking forward to assisting you on your next Italian adventure!! Arrivederci e a presto! 🙂
Fabio

Fabio did an outstanding job with our Italy trip
Italy | Jun 14 - Jun 25, 2023

LeeAnn
LeeAnn P.
Waukesha, WI | Reviewed on Jun 26, 2023
Fabio did an outstanding job with helping us with both with a 4nt land tour as well as day tours during our cruise in Italy ports of call. He was a great communicator, listened to what our needs and wants were and put together an itinerary that was perfect for us. He was always available when I needed him while we were in Italy and he always had constant communications with our drivers and their locations. I was SO impressed and will be using Fabio again!! Read more

Fabio did an outstanding job with helping us with both with a 4nt land tour as well as day tours during our cruise in Italy ports of call. He was a great communicator, listened to what our needs and wants were and put together an itinerary that was perfect for us. He was always available when I needed him while we were in Italy and he always had constant communications with our drivers and their locations. I was SO impressed and will be using Fabio again!!

Hotel Reviews
Kraft Hotel Florence
Florence

Beautiful hotel, the rooftop pool was excellent and the breakfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Nazionale Apartments
Rome

BEAUTIFUL hotel with an amazing breakfast included in a perfect location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jun 28, 2023

Hi LeeAnn! Thank you very much for taking the time to write this great review. I am so happy that everything went as expected and beyond. It was a pleasure and easy communicating with you throughout the process of planning and while traveling. I am looking forward to assisting you and your family again on your next Italian adventure. All the best! 🙂
A presto!
Fabio

Almost perfect
Norway | Jun 18 - Jun 24, 2023

G
George K.
Israel | Reviewed on Jun 26, 2023
The planning process was done well in advance with Eline. She was open to our requests and made the changes to adjust the program according to our preferences.
However, a few things could be improved which worth to be mentioned in favor of future travelers.
1. The lodging in Flam was sold out at the time of our planning, back in April, therefore we were booked in a Gudvangen hotel, 20 km away from Flam by road. After about a 7-hour (amazing) train journey, we realized would have to travel...
Read more

The planning process was done well in advance with Eline. She was open to our requests and made the changes to adjust the program according to our preferences.
However, a few things could be improved which worth to be mentioned in favor of future travelers.
1. The lodging in Flam was sold out at the time of our planning, back in April, therefore we were booked in a Gudvangen hotel, 20 km away from Flam by road. After about a 7-hour (amazing) train journey, we realized would have to travel to the hotel, check-in and return the morning after to Flam to board the fjord cruise before 9:00 am. Then, sailing to... Gudvangen and back to Flam where the cruise ended. Now what? Take the bus to return once again to Gudvangen hotel and back to Flam in the morning. Five times doing the travelling between both sites, twice by boat, three more by road.
Thanks to Julia, the "emergency girl", who found a (tiny) accommodation for 2 nights in Flam, a last minute and very welcomed option to the original plan.
2. We were not given the option to fly from Bergen to Oslo (50') instead of 7 hs by train. It was our last day in Norway, what means we missed half day we could use in Oslo. A point to be considered as well.
Otherwise, everything worked to perfection. Tickets, reservations, suggestions, places, not a single problem arise.
All in all, we are happy we have planned this trip with The Kim Kim team.

Hotel Review
Bergen Børs Hotel
Bergen

A past home to the Bergen Stock Exchange, beautiful building, nice rooms, spotless clean, wonderful staff and the best location in town. A place to return in the future.

Authenticity & Character
former home to the Stock Exchange, a piece of Bergen history
Location
a couple of minutes away from the fish market and best shopping area
Staff
Cleanliness & Comfort
Activity Reviews
Visit the Viking Valley
Visit the Viking Valley
Norway
Nærøyfjord Cruise by Electric Boat
Nærøyfjord Cruise by Electric Boat
Flåm
Quality of Experience
Transport
Local specialist: Eline Rasmussen

Family adventure in Iceland
Iceland | Jun 16 - Jun 23, 2023

Christina
Christina R.
Minneapolis, MN | Reviewed on Jun 26, 2023
We really appreciated having KimKim and Silvia help us navigate our best options in Iceland while traveling as a family. We were able to see a wide variety of landscapes on our trip through a thoughtfully planned route but didn't feel like we were driving all the time. And it was very helpful to have Silvia on hand when we had questions as we navigated traveling with a toddler and last minute needs. Thank you, thank you, thank you Silvia for a WONDERFUL trip. With our busy schedules we would... Read more

We really appreciated having KimKim and Silvia help us navigate our best options in Iceland while traveling as a family. We were able to see a wide variety of landscapes on our trip through a thoughtfully planned route but didn't feel like we were driving all the time. And it was very helpful to have Silvia on hand when we had questions as we navigated traveling with a toddler and last minute needs. Thank you, thank you, thank you Silvia for a WONDERFUL trip. With our busy schedules we would have never had the time to research Iceland and understand what locations and restaurants and lodging would work well for a family. We have recommended KimKim to others.

Hotel Reviews
Fosshotel Baron
Reykjavík

Great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Árbakki Farmhouse Lodge
Reykholt

The pictures don't do this place justice. It was very cute and better than expected. Very very clean and very kind owners/staff. This bed and breakfast was extra cozy and situated along a river that was fun to walk along a night.

Authenticity & Character
Location
GREAT location in Golden Circle area
Staff
Cleanliness & Comfort
Múlakot Cosy Cabins
Borgarnes

Loved how cozy and secluded this cabin was. And the owner was very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stracta Apartments Orustustaðir
Kirkjubæjarklaustur

While the staff were friendly and the rooms were brand new, well furnished, and clean, this was not our favorite lodging on our trip - it felt like we were staying in a construction site. Should be nice when the project is finished but for now a little rough. The long gravel road is a good 20 min from the main route and the turn is not marked.

Authenticity & Character
Location
We felt like we were staying on a construction site and the long gravel road off the main route was not marked.
Staff
Very friendly staff set us up with a crib
Cleanliness & Comfort
Nice new and very clean in the room and kitchenette worked well/had all the essentials
Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Jun 27, 2023

Dear Christina,

I'm thrilled to hear that you and your family had such a wonderful time in Iceland! Your appreciation truly warms my heart. It was my absolute pleasure assisting you and ensuring your trip was as smooth as possible, especially considering the unique needs of traveling with a toddler.

Thank you again, and I look forward to planning more memorable trips for you in the future!

Best,
Silvia

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