Kimkim Trip Reviews

4.8
Based on 19,810 ratings
Read 19,810 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Convenience was phenomenal.
Norway | Oct 6 - Oct 17, 2023

L
Lee W.
Parole, MD | Reviewed on Nov 21, 2023
local specialists were very communicative. having everything pre-booked was very convenient - no problems with excursions, hotels, etc....had some bad luck with early winter weather and road closures, but a ferry ride and saw other parts than planned - no worries! most places were great, one was only option in that town and led to an expensive meal (since no other options), so some more warning about out-of-the way places in off-season could have avoided that one perhaps...Tromso and... Read more

local specialists were very communicative. having everything pre-booked was very convenient - no problems with excursions, hotels, etc....had some bad luck with early winter weather and road closures, but a ferry ride and saw other parts than planned - no worries! most places were great, one was only option in that town and led to an expensive meal (since no other options), so some more warning about out-of-the way places in off-season could have avoided that one perhaps...Tromso and surroundings was beautiful. Learned tons for first kim-kim trial...would use again for sure...thanks!

Activity Reviews
Northern Lights Hunt by Bus
Northern Lights Hunt by Bus
Tromsø

we got lucky - unbelievable evening - well guided - highlight of the trip for sure!

Quality of Experience
Guides, Drivers and Staff
Transport
Geraingerfjord Safari by RIB
Geraingerfjord Safari by RIB
Geiranger

great guide = fun trip - off-season and still worth it - they provided perfect gear! would do again!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Nov 21, 2023

Hi Lee!
Thank you for this review! I am glad that you had a great time and that you enjoyed it up in Northern Norway! Feel free to reach out if you decide to travel to Norway during the summer months! I am sure me and the team can give you some ideas and recommendations of where to travel to!
All the best from Southern Norway!
Krista

Great Bali trip
Indonesia | Nov 2 - Nov 15, 2023

Emily
Emily S.
Los Angeles, CA | Reviewed on Nov 21, 2023
Marc was great to work with! We went back and forth a few times on the details of the trip and a few of the hotels before locking it in. He was very accommodating and provided valuable insights. He kept in touch from planning until we departed and checked in while we were in country. Read more

Marc was great to work with! We went back and forth a few times on the details of the trip and a few of the hotels before locking it in. He was very accommodating and provided valuable insights. He kept in touch from planning until we departed and checked in while we were in country.

Hotel Reviews
Mutiara Bali Boutique Resort Villas & Spa

Nice hotel within walking distance to shops and restaurants. Mosquitos were by far the worst at this hotel. Staff was friendly but not very informative or helpful. Room was ok, felt It could be cleaner and the bathroom doesn’t have AC only the sleeping area. At night there were monkey ir some type of animal jumping on our roof and rummaging through the out door kitchen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Menjangan Dynasty Resort - CHSE Certified
Pejarakan

If you enjoy camping then you will love these yurts. Cute and comfortable. It is a single room with only a screen dividing the bed from the toilet and while it was air it doesn’t do much during the day due to the screens and not being enclosed. However the access and view and the beach is beautiful and the staff is friendly. Service at the restaurant is great. This is a location you come to relax on the beach or at the pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Munduk Moding Plantation
Gobleg

Love this hotel. Truly a 5 star experience with amazing service, great food and fun activities on site. The location provides a cooler temperature but the property promises amazing views. The staff goes above and beyond to provide exceptional service. Even though it’s cooler and damp the bugs were well managed and bug spray is provided.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tejaprana Resort & Spa
Ubud

Everyone here was very friendly and accommodating. The view from our room and the restaurant were gorgeous. Spa services were relaxing and top notch. The room was clean and comfortable. Breakfast at the hotel was very good. Only downfall was location as there wasn’t much walkable but nothing was to far by car.

Authenticity & Character
Location
Beautiful views but not walkable
Staff
Cleanliness & Comfort
Activity Reviews
Balinese massage
Balinese massage
Indonesia

Spa services at hotels except in Seminyak were great.

Quality of Experience
Kecak Dance Performance
Kecak Dance Performance
Indonesia

A fun and unique experience. It was cool to see the dancers and hear the story in Balinese. This does take place outside so can be rather warm and you sit on stone benches.

Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Immersion and traditions at Rumah Desa
Cultural Immersion and traditions at Rumah Desa
Indonesia

What a beautiful property and wonderful experience with the healer. We got to tour the property, make offerings, have a welcome drink and lunch. The Healing ceremony was incredible.

Quality of Experience
Food
Guides, Drivers and Staff
Sunrise Trek to Mount Batur Summit
Sunrise Trek to Mount Batur Summit
Indonesia

This is a hard hike. We didn’t realize you are able to take a motor bike from the parking area half way and then hike the rest of the way. We hiked from the parking lot, but wish we would have known we could take a bike half way.

Quality of Experience
Guides, Drivers and Staff
Visit a local market & enjoy a cooking class
Visit a local market & enjoy a cooking class
Indonesia

Amazing experience with welcoming host. This was a great class, very engaging and everyone got to participate and learn.

Quality of Experience
Food
Guides, Drivers and Staff
Snorkeling around Menjangan Island
Snorkeling around Menjangan Island
Indonesia

Amazing coral reef. We had 2 guides, 1 for snorkel and 1 for diving. Both were great and pointed out many different fish. The boat could use a little TLC and the lunch was was questionable from a temp control stand point. But the overall experience was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 23, 2023

Hi Emily,

Thank you for your review!

Working with you on the trip details was a pleasure, and I'm pleased to have contributed to this beautiful experience. Your feedback means a lot, and I'm always here for any future travel plans to Indonesia!

Best wishes and Safe travels!
Marc

Liz Karen was VERY proactive and helped us pu...
Peru | Nov 10 - Nov 19, 2023

Mickie
Mickie G.
Flagami, FL | Reviewed on Nov 21, 2023
Liz Karen was VERY proactive and helped us put together a trip to Peru very quickly. We were orginally supposed to be in Costa Rica on a very different business vacation, and the weather caused us to need to cancel and rethink what we were going to do. We decided on a condensed version of our dreal trip to Peru...and it FAR SURPASSED OUR EXPECTATIONS! Yes, there were a few hiccups, but overall, we would recommend Liz Karen and KimKim Tours to others...actually we alrady have! We... Read more

Liz Karen was VERY proactive and helped us put together a trip to Peru very quickly. We were orginally supposed to be in Costa Rica on a very different business vacation, and the weather caused us to need to cancel and rethink what we were going to do. We decided on a condensed version of our dreal trip to Peru...and it FAR SURPASSED OUR EXPECTATIONS!

Yes, there were a few hiccups, but overall, we would recommend Liz Karen and KimKim Tours to others...actually we alrady have!

We appreciated the phenomenal tours and guides! WOW! FABULOUS!
We also appreciated Liz Karen's swift service when we were experiencing a delay with our airport driver---she was on it and had us a driver in no time to be sure we got to the airport without missing our flight.

Speaking of drivers, it was a relief to have good drivers transporting us to everything, as traffic can be a nightmare in Peru...so it is best to leave the driving to the professionals, so we could enjoy our trip even moreso!

We also recommed you consider their recommendations. They set us up on a Organic Farm Tour and Lunch, that ended up being once of the highlights of our trip that we cannot see, to stop talking about! Had we stuck to only the "highlights" we would have missed out on this incredible experience!!!!

We are already looking at where we want to go next and have already reached out to KimKim tour s for suggestions on various itineraries,,,,and we love the "Independent style" KimKim Tours provide---it's much like what I normally would coordinate...only with a whole lot less hassle for me!!!! We believe their professional connections helped to may our trip even better than if we had booked/coordinated each component ourselves!

5 stars for service!!!!!

Hotel Reviews
Ibis Budget Lima Miraflores
Lima

Basic, but we loved the location and the staff was very helpful!

Authenticity & Character
Basic, but super clean and very QUIET!!!!
Location
Right in the middle of Miraflores close to everything! We would stay here again.
Staff
Hospitable and kind! Breakfast was surprisingly good here
Cleanliness & Comfort
Next time we need a King-size bed, but, that said, it was comfortable and quiet and super clean!!!! We would come back!!!
Susanna Inn
Aguas Calientes, Machu Picchu

Awful, horrible. terrible. Insects in our beds, no hot water to take a shower or wash properly. LOUD LOUD LOUD! Staff was discourteous...we felt like we couldn't complain because we needed them to store our luggage while we explored Machu Pichu. We couldn't wait to get out of that place. We've stayed in backpacker's hostels WAY better than this place. Good part: Great view of river from window and good banana pancakes. NOTE: We reported to KimKim Tour and they have assured us they will be taking care of the poor service, on our behalf. Highly recommend you do NOT stay there!

Authenticity & Character
Simply awful experience
Location
Staff
Not hospitable
Cleanliness & Comfort
Clean with no insects, be sure the hot water is running, try insolating the rooms and asking alte guests to use quiet voices. Ask the kitchen staff to allow the guests to have coffee in the morning, instead telling them no, that they need to wait (20 min) for a cup. Especially since we are up super early and in a hurry to catch the bus to Machu Pichu. Service was slllllllooooooooooooowwwwwww! Food was lackluster...except banana pancakes! Those were heavenly!
El Albergue Ollantaytambo Boutique Hotel
Cusco

OUR MOST FAVORITE place that we stayed during the trip====I would go back, just to stay there! It is in the train station gates, you barely hear the trains and the grounds are GORGEOUS with ridiculously amazinv views of the ruins of Ollantaytambo. WE LOVE, LOVE, LOVED this place so much and we have been telling everyone all about it!!!!! The restaurant is fatastic too and the food is courced by the nextdoor organic farm, which we did a food tour and authentic Inka Pachumanha Lunch at----you do NOT want to miss out on this experience---absolutely fantastic!!!!!!!!!!!!!!

Authenticity & Character
GORGEOUS! Inside and out!!!! Our favorite place we stayed at!!!
Location
Step right out of the hotel and jump on the train to Machu Pichu
Staff
Fabulous, friendly and so hospitable!
Cleanliness & Comfort
Squeeky clean!!!! LOVE IT!!!!! Very comfortable...didn't want to leave!!!
Casa Biru Hotel Boutique
Cusco

We stayed here 4 night in this "old world" boutique hotel. We loved the character, the courtyard, the breakfasts and the incredible staff!!!! HIGHLY RECOMMEND!!!!

Authenticity & Character
Quirky and cute boutique hotel--very old world
Location
So close to Plaza de Las Armas!
Staff
We cannot rave enough about the amazing staff...they were FABULOUS!!!!
Cleanliness & Comfort
If they had better pillows they would get 5 stars for comfort---but seriously they are awesome!!!!
Holiday Inn Lima Airport
Lima

This was an excellent first night---great amenities!

Authenticity & Character
It was just as expected for a Holiday Inn
Location
SUPER close to airport
Staff
Friendly and professional
Cleanliness & Comfort
SUPER CLEAN!!!!!!!!!!!!!!!!!!!!
Activity Reviews
Shared  Palcoyo Trek: Small group
Shared Palcoyo Trek: Small group
Cusco

Grateful we did this hike with out outstanding guide Luz Mabel!!!!

Quality of Experience
FANTASTIC!!!!
Food
Food stop wasn't the best, but it wasn't the worst.
Guides, Drivers and Staff
Luz is an amazing guide....absolutely outstanding!!!!
Transport
Explore Machu Picchu & Return to Cusco  (Private Guided tour in Machu Picchu) SV
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu) SV
Peru

Mystical, magical and far surpassed our dreams!!!!!

Quality of Experience
Dream come true experience!
Guides, Drivers and Staff
Our guide was BEYOND phenomenal!!!
Transport
Shared tour to Pisac & Ollantaytambo tour
Shared tour to Pisac & Ollantaytambo tour
Peru

Fabulous tour, we learned so much and we are glad we did this before Machu Pichu.

Quality of Experience
Excellent tour of the ruins
Food
Fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Guides, Drivers and Staff
Great drive and Rony is a fantastic guide
Transport
Briefing about your future tour/trek
Briefing about your future tour/trek
Peru

Request Luz Mabel for your Palcoyo Trek---she is fabulous!!!! Thorough and quite the photographer! We love her, she is so knowledgable and funny!

Quality of Experience
Luz is an amazing guide! And we are so glad we went to Palcoyo, as there are c=hardly any tourists (thank goodess) and we got to see WAY more than you will if you go to the popular Rainbow Mountain....this rainbow mountain range is WAY better!
Guides, Drivers and Staff
Luz Mabel and Omar, our drive, were fantastic!
Transport
The drive there is an adventure in itself....but Omar got us back safe and sound!
Shared tour to Moray Terraces & Maras Salt Mines Tour
Shared tour to Moray Terraces & Maras Salt Mines Tour
Cusco

Far surpassed our expectations!!! Highly recommend

Quality of Experience
Phenomenal sites
Food
We can't remember....so it wasn't bad nor anything to write home about! LOL!
Guides, Drivers and Staff
Transport
Driver drove a little too fast for our taste
Meeting with a local representative
Meeting with a local representative
Peru

When we met with Lisbeth, it was great. We had some issues before because, even after preseting my passport for travel docs. my name was incorrect on the air boarding passes, etc, and so the airpline gave me a lot of grief because my name didn't match. We also were never sent the boarding passes...instead Lisbeth had sent to our son who was our emergency contact. It was an honest mistake ad she worked very hard to get it fixed quickly and what we appreciated was that she owne the mistake of sending to our son. We are all human, and just owning that was huge on her part, ad we appreciated her efforts. For the rest of our time, if we needed to reach out she was resonsive...until the last day when in Cuzco when our airport driver didn't show up. She did communicate, but not much...we eneded up getting the main cordinator involved and a new driver was sent to us immediately....it was kind of a bummer, because overall it had been great, and then she dropped the ball with communication at the very end, when we were most stressed. Such a shame, because she was very helpful all the other times.

Quality of Experience
Loved Cuzco
Guides, Drivers and Staff
Our guides were PHENOMENAL, especially Rony, Jacquline, and Luz Mabel!!!! Some of the drivers were fantastic. Liz Karen did a fantastic job with coordinating!
Transport
Loved having drivers for everything...would NEVER want to drive in Peru ourselves, and we drive everywhere all over the place.
2023/Explore Ollantaytambo, Pachamanca Farm Tour & Vistadome train to Machu Picchu town
2023/Explore Ollantaytambo, Pachamanca Farm Tour & Vistadome train to Machu Picchu town
Peru

The Panchamanca Farm Tour and Lunch is a MUST DO experience. We also love the Vistadome train, it was beautiful both to and from Machu Pichu!

Quality of Experience
Excellent
Food
You will never forget this experience!!!!
Guides, Drivers and Staff
Super incredible
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Nov 22, 2023

Hi Mickie,
Thanks for taking the time to leave such a great review! 😊
It was a pleasure to help you with the planning of your trip. Thank you for the head ups, too. These help us to improve our services and to pay more attention to our suppliers.
I'm sharing the review with the guides and all the office team.
Please take care and let me know if I can help you in a future trip! 😉
All the best!
Liz.

Rinolda was an ace...never left us without al...
Iceland | Nov 12 - Nov 19, 2023

C
Craig W.
Billerica, MA | Reviewed on Nov 21, 2023

Rinolda was an ace...never left us without alternatives...always responded promptly and with helpful suggestions. The reservations at geothermal spas were great, as well as at hotels and B&B's. The trip was absolutely wonderful and wouldn't have succeeded without your assistance.

Local specialist: Rinolda J

Incredible Service from Connie
Australia | Oct 30 - Nov 5, 2023

S
Scott R.
Seattle, WA | Reviewed on Nov 21, 2023

Connie was wonderful to work with. Her replies were timely, her attention and responsiveness to what we were looking for was appreciated, and the final trip she put together was fantastic, according to our friends. My wife and I were unable to take the trip due to serious health issues with my mother.

Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in South Florida and New Zealand | Replied on Nov 21, 2023

Hi Scott,

Thank you for taking the time to write this review. I really appreciate it. I am aware that your friends had an amazing time on the trip, and I am sorry that you weren't able to join them.

I hope that your mom is doing well, and my thoughts and prayers are with her.

Best Regards
Connie

Incredibly diverse itinerary and a great team to deliver an unforgettable holiday!
Nepal | Nov 13 - Nov 20, 2023

Christine
Christine S.
the United Arab Emirates | Reviewed on Nov 21, 2023
Interaction with the KimKim platform was incredibly easy and Kunchok was extremely helpful and responsive. He compiled a diverse itinerary that kept us moving from location to location, which is exactly what we wanted. We enjoyed staying at Pema Boutique Hotels as the location was excellent -right by the Buddha Stupa. This was the perfect introduction to Kathmandu. Flying to Pokhura is preferred over flying and we had a quick flight on Yeti Air. We loved the Hotel Barahi in... Read more

Interaction with the KimKim platform was incredibly easy and Kunchok was extremely helpful and responsive. He compiled a diverse itinerary that kept us moving from location to location, which is exactly what we wanted.

We enjoyed staying at Pema Boutique Hotels as the location was excellent -right by the Buddha Stupa. This was the perfect introduction to Kathmandu.

Flying to Pokhura is preferred over flying and we had a quick flight on Yeti Air. We loved the Hotel Barahi in Pokhura. Ideal location, charming grounds and great food. Our guide for trekking to ABC was fantastic! Pema was knowledgeable, patient, kind and happy to adapt our itinerary to add in an extra hike. The small chalet at ABC camp was magical! The food was good and the coffee was surprisingly excellent.

The trip to Nagarkot was interesting in the fact that we stayed at an all-inclusive resort. This is not normally our preference, however, the balcony to the room afforded amazing views. This quirky small town was the source of many giggles, so it made the stop worthwhile. If going to Naragkot please make a stop at the long suspension bridge - breathtaking scenery and a long bridge leading to small waterfalls.

The Hotel Ambassador was comfortable and had a great rooftop bar. We would normally want something more traditional but this was an excellent choice, just 10 minutes walk to the hustle and bustle of Thamel.

Overall the trip was wonderfully planned and expertly executed! Thank you to WikiLama, Pema and Kunchok for an unforgettable experience. Thank you!

Hotel Reviews
Hotel Ambassador
Kathmandu

Moden feel, great location and fun rooftop bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Club Himalaya
Windy Hills, Nagarkot, Nepal 44812

This type of accommodation is not my first choice. The crowd seemed to be senior citizens and families so the hotel catered to this demographic. If you do not like staying in a hotel, Nagarkot offers very little beyond views and the accommodation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Barahi Pokhara
Pokhara

This hotel was the standout hotel of our trip. Excellent location, beautiful grounds, social pool area and great breakfast. The staff were attentive and wonderful.

Authenticity & Character
Nice rooms and loved the grounds
Location
Staff
Cleanliness & Comfort
Locally Run Lodge

We loved our little pink cottage overlooking Fishtale. It was simple but simply WOW! Good food and excellent coffee too!

Authenticity & Character
Location
Incredible scenery
Staff
Cleanliness & Comfort
Pema Boutique Hotel
Kathmandu

The location was incredible, just a short walk to the Buddha Stupe. We loved the location and small hotel feel.

Authenticity & Character
Small and cute
Location
Staff
Cleanliness & Comfort
Local specialist: Kunchok Nima
Kunchok
Kunchok Nima
Local specialist in Kathmandu , USA | Replied on Nov 22, 2023

Thank you for the wonderful Review. It was indeed pleasure hosting you and Victoria to Nepal It was so easy communication with you guys. Everything has been so easy for me.
I am so glad to hear that you enjoy your trip to Nepal and loved all the services and hotels you guys stayed in. I assured that your kind words have been relayed to all our staff. Once again thank you for showing kimkim as your platform for your trip to Nepal. Take care and we hope to meet again in near future

Cheers
Kunchok

Portugal is such a beautiful country full of ...
Portugal | Nov 11 - Nov 19, 2023

Diana
Diana O.
Canada | Reviewed on Nov 21, 2023
Portugal is such a beautiful country full of color and flavours and we did have the chance to enjoy it even more with the guide and service of Kim Kim, Across Portugal and Marisa and João team. Most of our guides in the sites were also very good, Pedro in Lisbon was amazing, knowledgeable, patient and fun. We also had a very good time with all of our drivers, in special Pepe (drove us from Lisbon to Porto and then to Cascais) and Pedro (drove us to Duoro Valley) . Marisa and team were... Read more

Portugal is such a beautiful country full of color and flavours and we did have the chance to enjoy it even more with the guide and service of Kim Kim, Across Portugal and Marisa and João team.

Most of our guides in the sites were also very good, Pedro in Lisbon was amazing, knowledgeable, patient and fun. We also had a very good time with all of our drivers, in special Pepe (drove us from Lisbon to Porto and then to Cascais) and Pedro (drove us to Duoro Valley) .

Marisa and team were always reachable and did guide us every step of the way. Highly recommend their services for a relax but full of activities vacation.

Thank you!

Hotel Review
Hotel Britania Art Deco
Lisbon

Lovely, comfortable and full of history ! Great location and delicious breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms have everything you need! So thoughtful every single detail
Activity Reviews
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon

Our guide Pedro was amazing and the wine testing with cheeses and chorizo at the end is glorious !

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Great experience, made me understand the character of Portugal 🇵🇹

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Nov 21, 2023

Hey Diana!

Thank you so much for your kind words.

I am so happy to know that you had an amazing time in Portugal - it really means a lot :)

Thank you once again for your trust - Obrigado!!
Your friend in Portugal - Marisa

Everything was amazing! All the places all th...
Namibia | Nov 4 - Nov 19, 2023

Eirini
Eirini F.
Greece | Reviewed on Nov 21, 2023

Everything was amazing! All the places all the people, the organisation - everything is perfect!
I recommend it 100%! And I would do it over and over again!

Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Replied on Nov 22, 2023

Hi Eirini,
Fantastic! So glad to hear your wonderful feedback and that you enjoyed your trip.
Hope to be of assistance again in the near future.
Best wishes, Petru

Our Greek Odyssey!
Greece | Nov 6 - Nov 20, 2023

James
James N.
Sparks, NV | Reviewed on Nov 21, 2023
From Athens to Santorini, to Crete, we saw many beautiful, historical, and cultural sites, making it tough to pick one memorable moment. Honestly, a positive tone was set from the very beginning with the pickup up at the airport in Athens. Our first guide in Athens was Michael, and he was followed by Haris. Both very outgoing, and very knowledgeable. The Monasteries at Meteora were simply breathtaking, although the bus ride, at least the return, was a bit much. I wish I could remember the... Read more

From Athens to Santorini, to Crete, we saw many beautiful, historical, and cultural sites, making it tough to pick one memorable moment. Honestly, a positive tone was set from the very beginning with the pickup up at the airport in Athens. Our first guide in Athens was Michael, and he was followed by Haris. Both very outgoing, and very knowledgeable. The Monasteries at Meteora were simply breathtaking, although the bus ride, at least the return, was a bit much. I wish I could remember the guide’s name (he was Canadian I believe), but he too was knowledgeable and personable. On to the views and Blue Domes of Santorini, where after much discussion, my wife and I decided our most memorable experience was the Catamaran trip, and a day on the Sea. We both love the water, whether it be a Lake, a Sea, or an Ocean. A great time for sure. Our other day-trip on Santorini was also worthy of a thumbs up. On to Crete, and what can you say about Crete? The Catamaran excursion aside, my wife and I were both an awe of Crete. From the blue seas, to the majestic mountains, to the charming villages, to the rich history and culture, Crete had it all. We were blessed to have an extremely knowledgeable and likable guide in Alexander all three days. So while the Catamaran was indeed our #1 memorable experience, Crete simply “rocked” from the very beginning. It has to be mentioned how the entire experienced was well choreographed. By that I mean every person involved doing their part by simply being at the right place at the right time. Our departure from Crete started with a 4:45 am pickup, and that kind gentleman was actually early!

Hotel Reviews
City Lion
Heraklion Crete

If you desire a stay in Heraklion, this is a good option. It’s with walking distance of dozens of restaurants and bars, and dozens of dessert and coffee options. Also an easy walk to the waterfront.

Staff
Very helpful. Although the quote, “office hours” were limited, the staff was always available either by phone or WhatsApp.
Cleanliness & Comfort
Very clean!
Blue Dolphins Hotels & Villas
Firostefani, Santorini

This was a tough one to review. The views were absolutely amazing, as was the morning breakfast served right outside your door. Our room (101), was loated next to a room with a common wall that was “paper-thin.” On the night of a major storm, they appeared to use this room as a secondary office to allow people whose flight was severely delayed to check-in. This went on to 23:00 hours, and we know this could you could literally hear every word. My wife had an unfortunate fall on the wet stairs leading away from the common area in front of our room. Fortunately she only sustained a very nasty bruise. But I have to acknowledge the staff being very courteous and approachable. Very helpful. We did not tell the staff about the fall however.

Authenticity & Character
The character was in the decor.
Location
If you want views, this is the place.
Staff
Very kind, polite and helpful.
Cleanliness & Comfort
Insulate the was between 101 and 102! Cleanliness was not an issue.
11 Enteka Acropolis Suites
Athens – Acropoli

The 11 Enteka Acropolis gets high marks for location, cleanliness. It was also quiet. The room was basic, but modern and clean. Their website advertised breakfast which was not accurate. Although it appears they did update their site, there remained an entry near the bottom that said, “Breakfast 8-11”

Authenticity & Character
The authenticity is in the name. We also like to stay in locally owned and operated accommodations.
Location
All the meeting places were within an easy walk. We took the Metro to catch the bus to Meteora, and the Metro Station was literally around the corner.
Staff
Our interaction was ilimited, but both individuals we interacted with were kind and helpful.
Cleanliness & Comfort
It helps this was a new property because it easily displays this. But the staff also appears to work hard to keep both the rooms and the common areas clean.
Activity Reviews
Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her
Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her
Greece

With the completion of this experience, we had been from one side of Crete, to the other. We went from the Minoans to the Venetians in the history books. As with other excursions, small towns, very few people, and with a knowledgeable guide, simply makes for a better experience.

Quality of Experience
History! Culture! Scenery! No people! A great guide!
Guides, Drivers and Staff
The fast knowledge, and “inside” information.
Transport
Did I mention a well stocked refrigerator?
Cave of Zeus & Knossos Palace with Lassithi Plateau from East
Cave of Zeus & Knossos Palace with Lassithi Plateau from East
Greece

So not only did we get the experience of a very knowledgeable local guide, but we also got the experience of a local expert regarding Knossos Palace. And how amazing it was to descend into the Cave of Zeus. As with the day before, having someone like Alexander at our disposal makes all the difference. I also can’t complete this review without adding the lunch at Taverna Kourites. A small village, a great restaurant, an extraordinary host, added to the grand experience.

Quality of Experience
Seeing so much history, culture and authenticity.
Guides, Drivers and Staff
Alexander’s knowledge beyond what you normally see.
Transport
Again, a nicely stocked mobile refrigerator!
Luxuries of Mirabello with Spinalonga  and Agios Nikolaos from East
Luxuries of Mirabello with Spinalonga and Agios Nikolaos from East
Greece

My only complaint on this trip was the closure of the Monastery and the inability to actually take a boat ride out to Spinalonga Island. There appeared to be no real reason why. But overall, the trip was a wonderful experience. I’m a history nut, so walking among the ruins of the ancient Minoan civilization, was an experience worth remembering. Our guide, Alexander, knows all the “nooks and crannies” of Crete, so we knew we were in good hands. Oh, and also, it was very cool to see a 4000 year old Olive tree.

Quality of Experience
Anytime you get the opportunity to see ancient history, you’ve reached the pinnacle of any experience.
Guides, Drivers and Staff
Alexander knows his tuff!
Transport
A well stocked mobile refrigerator!
Winter Panoramic Tour 24-25
Winter Panoramic Tour 24-25
Santorini

Again, it helps that this experiences was not during the high season, Anytime you can walk the street in a small, local village, and see little to no people, is huge. I think we saw my Cats that people! Our guide was very outgoing and knowledgeable.

LS Catamaran Cruise MDL
LS Catamaran Cruise MDL
Santorini

It always helps when the weather is good for a trip like this, and it was. Add in a beautiful setting, a glass of wine, the wind in your face, friendly, outgoing crew members, and you have the ingredients for a memorable experience. And that it was.

Quality of Experience
Being out on the water in great weather!
Food
Outstanding!
Guides, Drivers and Staff
All very polite, and helpful.
Transport
On-time. Our driver was as polite and helpful as the boat crew.
Athens to Meteora day trip by scenic train ride!
Athens to Meteora day trip by scenic train ride!
Athens

The Monasteries were truly amazing, breathtaking and memorable. The drivers and guides was knowledgeable and engaging. The “downer” on this trip involved Mother Nature intervening, causing a change in plans from a train ride to a bus ride. For us, the return bus ride was not something to behold, and probably something we won’t likely forget. We had to ladies in front of us. As we began to pull out and head “home”, one rudely reclined her seat all the way back into my wife’s lap, and when asked politely to consider moving it back up halfway, rudely declined. On top of that, my wife woke up the next morning with some rash on the back of her left leg, that we can only assume was picked up on the ride home.

Transport
The Delicious Athens Food Tour afternoon
The Delicious Athens Food Tour afternoon
Greece

Wow! So many wonderful dishes, locations, and people. It’s always great to meet and interact with locals. Haris seemed to have a magical touch of picking all the right locations.

Quality of Experience
A great way to get to know and understand local dishes.
Guides, Drivers and Staff
Haris was outgoing and knowledgeable
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

A beautiful day dawned on us as we walked amongst the birthplace of democracy. To walk among ruins thousands of years old, and with a knowledgeable guide, makes the day worth waking up to.

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Nov 21, 2023

Yeia sou, James!

Thank you for your time to leave your feedback.

We are truly happy that you had an overall great time here in Greece with us. 🙂
And thank you for sharing pictures! Awesome!

Have fun in Spain!

Safe travels.
Angela

Extraordinary Morocco Adventure
Morocco | Sep 14 - Sep 20, 2023

Christine
Christine W.
San Rafael, CA | Reviewed on Nov 21, 2023
Our trip to Morocco this past September exceeded all our expectations. We knew from the very start that we had a great company because our Morocco Immersions contact, Sharon, not only lives in Morocco and knows the country very well, but she treated us like ‘old friends.’ She worked with us in a very collaborative manner, asked questions, and listened carefully to our ideas. She came back with a very unique and reasonably priced 7 day itinerary. When we first arrived in... Read more

Our trip to Morocco this past September exceeded all our expectations. We knew from the very start that we had a great company because our Morocco Immersions contact, Sharon, not only lives in Morocco and knows the country very well, but she treated us like ‘old friends.’ She worked with us in a very collaborative manner, asked questions, and listened carefully to our ideas. She came back with a very unique and reasonably priced 7 day itinerary.

When we first arrived in Casablanca, we were picked up at the airport by Hicham who was both an incredible and personable tour guide (as well as a very competent and safe driver). He stayed with us our entire visit, from Casablanca to Marrakech, through the High Atlas Mountains, the Dades Valley, the impressive Todgha Gorge and into the dunes of the Sahara (albeit via Camel), staying at a luxury desert camp where we watched the sunset and enjoyed dinner and lively local music. Following our trek into the Sahara, we continued into the High Atlas Mountains and then into the Middle Atlas, driving through the lush cedar forest and home to the Barbary Apes (who eagerly ate the apples we offered). We then found ourselves in the mountain village of Ifraine ("Little Switzerland) where we stopped for a coffee/tea and sweet. Our tour wasn't finished (and it's only day 3!). Days 4 and 5 found us in Fes where we had a tour of the old Jewish Quarter and the Medina where we wandered around the very colorful Souk, had an amazing lunch and explored the various artisan sections (I bought a beautiful scarf made from the Agave plant!). That evening two of us enjoyed a Turkish bath called a Hammam. Unfortunately our trip was winding down with Hicham taking us through the Rif Mountains and to the UNESCO Heritage City of Volubilis dating back to 3rd Century BCE. From there we found ourselves in the wonderful Blue City of Chefchaouoen where we had another great accommodation and delicious meal while listening to the evening Call to Prayer.

Our itinerary was busy and fulfilling and we were so grateful to Hicham who answered an incredible number of questions regarding the cultures and history of Morocco. He guided us through beautiful scenery, suggested unique and satisfying meal options, and helped us navigate the Moroccan ATM machine. The Riads were perfect, the hosts very accommodating, and our visit to the Sahara and luxury camp an experience we will never forget.

We had such a great time because of the personal care given us by everyone involved. My only regret is that I didn’t give Morocco Immersions more days so that we could have seen more!

Local specialist: Sharon Louthian

Samir was awesome 👏🏼 to say the least. On ...
Morocco | Oct 26 - Nov 12, 2023

Donna
Donna A.
Trinidad & Tobago | Reviewed on Nov 21, 2023
Samir was awesome 👏🏼 to say the least. On time and quite knowledgeable as he should be.
Safe driver and paid his full attention to safety.
Read more

Samir was awesome 👏🏼 to say the least. On time and quite knowledgeable as he should be.
Safe driver and paid his full attention to safety.

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech

Lovely Riad enjoyed my night there. Food was delicious helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Intimate not too many people. Accommodations were quite acceptable and clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

An amazing place to stay. Quite comfortable it even though it’s small. So neatly nestled in the landscape.

Authenticity & Character
Uniqueness
Location
Staff
Very accommodating
Cleanliness & Comfort
Riad Chbanate
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Fes Nass Zmane
Fes

Lovely welcome gentle people

Authenticity & Character
Location
Clean alleyways
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

Comfortable and helpful

Authenticity & Character
Location
Close to restaurants and some shopping easy walking
Staff
Didn’t interact so I can’t say
Cleanliness & Comfort
The sheets and the bathroom were clean
Activity Reviews
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco
Quality of Experience
I love Chefchauoen the best so much to see food delicious
Food
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco

We should have stayed longer. The mosque was beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Nov 21, 2023
Hi Donna, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Samir provided you with an exceptional service. Our team takes great pride in delivering knowledgeable and punctual service while ensuring our passengers' safety remains the top priority. Samir truly embodies the values we uphold, and your kind words about his safe driving and attention to safety mean a lot to us. We'll be sure to pass on your appreciation to him, as it will... Read more

Hi Donna,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Samir provided you with an exceptional service. Our team takes great pride in delivering knowledgeable and punctual service while ensuring our passengers' safety remains the top priority.

Samir truly embodies the values we uphold, and your kind words about his safe driving and attention to safety mean a lot to us. We'll be sure to pass on your appreciation to him, as it will undoubtedly motivate him to continue delivering outstanding service to our valued customers like yourself.

We appreciate your trust in our service and look forward to serving you again in the future!

Best regards,
Ali

Kimkim did a fantastic job arranging our trip...
Argentina | Sep 29 - Oct 18, 2023

D
Dino V.
Burien, WA | Reviewed on Nov 20, 2023
Kimkim did a fantastic job arranging our trip. We essentially circled Argentina which KimKim arranged. Our itinerary included Buenos Aires, Iguazu Falls, Salta, Mendoza, Calafate, El Chalten and Ushuaia. All the guides and agents hired by Kimkim were exceptional, professional and accomodating. Thanks to our BA driver, Carlos who was always prompt and engaging. The following guides are highly recommended:
- Patricio, our BA bike guide, introduced us to mate and alfajores!!
- Roxanne in...
Read more

Kimkim did a fantastic job arranging our trip. We essentially circled Argentina which KimKim arranged. Our itinerary included Buenos Aires, Iguazu Falls, Salta, Mendoza, Calafate, El Chalten and Ushuaia. All the guides and agents hired by Kimkim were exceptional, professional and accomodating. Thanks to our BA driver, Carlos who was always prompt and engaging. The following guides are highly recommended:
- Patricio, our BA bike guide, introduced us to mate and alfajores!!
- Roxanne in Iguazu,
- Juan Rios in Salta (House of Jasmines is a fantastic estancia - one of our favorites)
- Tessa (our wine guide) and Ricky (our whitewater rafting guide) in Mendoza
- Alejandro in El Chalten - He tracked us down to make sure we were getting taken care of!!
- Gabriel in Ushuaia for a very adventurous hike to Laguna Esmeraldo, our Rumbo Sur guide and driver to Tierra del Fuego National Park and of course, the guides and Penguins on Isla Martillo!
- Finally, our estancia tour, horseback ride and barbeque at the ranch in San Antonio de Areco. Wonderful way to end our trip!!

Francesca from KimKim gould not have done a better job. She has excellent knowledge of Argentina and the excursions we wanted to do. Also thanks to Kristy for her follow up and assistance. I would highly recommend KimKim especially Francesca.

Activity Review
Biking through Buenos Aires
Biking through Buenos Aires
Buenos Aires

The guide was excellent, very knowledgeable and engaging. Maybe an e-bike?!

Quality of Experience
Quite extensive tour of the city. Hit a number of important and interesting sites.
Food
Stopped for lunch at one of the parkside eateries. Tons of really tasty food!
Guides, Drivers and Staff
Great knowledge of the areas we visited. Accomodating and engaging. Introduced as to mate and alfajores!!
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Nov 22, 2023

Hey Dino,

Thank you so much for your kind words! It was an absolute pleasure putting together your adventure through Argentina. Hearing about your experiences with the guides and places you visited brings such joy—it sounds like you had an incredible journey.

Kristy and I are grateful for the opportunity to assist you throughout your trip. If you ever decide to explore more destinations, don't hesitate to reach out. Recommending KimKim and myself is such a compliment :)

Safe travels!

8 Day Moroccan Adventure
Morocco | Nov 12 - Nov 19, 2023

Lia
Lia A.
Milton, DE | Reviewed on Nov 20, 2023
From the initial planning with Abdellatif, the Original Travels team was very prompt and responsive, tailoring our trip through Morocco to meet our needs. Our driver, Karim met us at the airport in Casablanca. He drove us from Casablanca to Fes, to the desert in Merzouga, through the mountains, and finally to our last stop in his hometown of Marrakesh. Karim shared his knowledge of the country while expertly navigating the roads and driving for long hours. We especially loved learning about... Read more

From the initial planning with Abdellatif, the Original Travels team was very prompt and responsive, tailoring our trip through Morocco to meet our needs. Our driver, Karim met us at the airport in Casablanca. He drove us from Casablanca to Fes, to the desert in Merzouga, through the mountains, and finally to our last stop in his hometown of Marrakesh. Karim shared his knowledge of the country while expertly navigating the roads and driving for long hours. We especially loved learning about the indigenous people of Morocco, meeting the village people, and driving through the mountainside. Karim was able to share a very authentic side of the country, showing us the road less traveled.

Other notable moments on our trip included our tour of Fes with Mohammed, our hike through the Dades Gorge with Nordeen, our camel ride in the Sahara Desert with Dawid, and our cultural/food tour in Marrakech with Hanan.

Hotel Reviews
Riad Bayti
Marrakech

I can’t speak to this riad, as we had to go to a different riad due to a wedding interrupting service at this original accommodation. We ended up staying at Les Sources Berberes, which was beautiful. It was an easy walking distance to the main square and the Bahia Palace. We also enjoyed our hammam experience and massage here.

Dar Rihana Dades
Douar Aït Ouffi

This riad was gorgeous. Very clean and comfortable. Again, the food was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Akabar luxury desert camp
Merdane

This was such an awesome experience from the camel ride to looking up at the night sky. There was hot water and even internet access! We spent time around the fire with our hosts, who showed us their traditional music and dances.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes

This riad was beautiful, and the dinner and breakfast that they served was delicious. It was very close to the Main Street and only a short walk to the main areas of the Medina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dine with a Local Family
Dine with a Local Family
Morocco
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

We liked going around and seeing the Bahia palace, the main square, the souks, and the Koutoubia Mosque with Hanan. There was some restoration work to fix some damages due to the earthquake, but we did not find that it affected our visit. We are happy that the people are beginning to recover. The city was bustling.

Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

Hanan took us on a tour of many different types of food in the Medina and souks in Marrakech. We tried the local cuisine, including breads and soup, olives, lamb, donuts and sweets, and even snails!

Quality of Experience
Guides, Drivers and Staff
Transfer to Marrakech via Roses Valley, Ouarzazate,  Aït Benhaddou & Atlas Mountains.
Transfer to Marrakech via Roses Valley, Ouarzazate, Aït Benhaddou & Atlas Mountains.
Morocco

Beautiful drive through the mountains. We did some off-road driving, and we stopped to have tea with a nomadic family who calls the caves their home. We also stopped in Ouarzazate at the Atlas Studios to go on a tour of some movie and tv sets.

Hiking and local family lunch in Dades valley
Hiking and local family lunch in Dades valley
Morocco

We really enjoyed our hike with Nordeen. He showed us the agriculture, irrigation system, and culture of the people in the valley.

Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

The camel ride was everything we had hoped for. We rode about an hour to our desert camp, stopping to watch the sunset.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

We had Mohammed as our local guide during this tour. He took us around to see various sights, such as the King’s palace, the local ceramic and tile school, the tannery, and many shops. We learned about the history of the Medina, and we are grateful to have had a very knowledgeable local guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco

We went on a tour of the Hassan II Mosque. This is the largest mosque in Africa and the third largest in the world. We really enjoyed learning about the mosque and seeing the beautiful architecture.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Saïd Nayt Addi
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Nov 22, 2023
Hi Lia, Thank you immensely for taking the time to share such an incredible review of your recent trip with Original Travels through Morocco. It was an absolute pleasure for us to have been part of crafting an experience tailored to your needs and desires. The entire team here at Original Travels are thrilled to hear about your fantastic journey across Morocco. It warms our hearts to know that Karim, your driver, played a pivotal role in enhancing your adventure. His expertise in navigating... Read more

Hi Lia,

Thank you immensely for taking the time to share such an incredible review of your recent trip with Original Travels through Morocco. It was an absolute pleasure for us to have been part of crafting an experience tailored to your needs and desires.

The entire team here at Original Travels are thrilled to hear about your fantastic journey across Morocco. It warms our hearts to know that Karim, your driver, played a pivotal role in enhancing your adventure. His expertise in navigating the roads, coupled with his insights into the country and its people, truly provided you with an authentic and immersive experience. We deeply value the connections made with the indigenous communities and the unexplored paths Karim guided you through, showcasing the lesser-known yet enchanting aspects of Morocco.

Moreover, we're delighted that other members of our team—Mohammed, Nordeen, Dawid, and Hanan—contributed to making your trip even more memorable. Their expertise and dedication ensured that each moment, whether it was exploring Fes, hiking through the Dades Gorge, riding camels in the Sahara Desert, or immersing yourselves in the culture and cuisine of Marrakech, was rich with meaning and delight.

Once again, thank you for choosing Original Travels for your Moroccan adventure. We hope to have the pleasure of welcoming you back for another unforgettable experience in the future.

Warm regards,
Abdel

Jean Carlo and the Kim Kim team were fantastic!
Costa Rica | Nov 7 - Nov 17, 2023

P
Peter S.
Newark, NJ | Reviewed on Nov 20, 2023

Jean Carlo and the Kim Kim team were fantastic! We worked with him to plan an incredible trip, and everything happened on time, and without fail. It was so easy to plan a terrific vacation, and we will be using KimKim to visit other countries for sure!

Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Nov 21, 2023

Dear Peter and Lauren,

I genuinely appreciate your generous words! Assisting you in planning your remarkable trip was a true pleasure. I'm delighted that everything unfolded seamlessly and adhered to the schedule, ensuring a memorable vacation for both of you. Your trust means a lot to us, and I'm thrilled that everything exceeded your expectations.

Warm regards and Pura Vida,

Jean Carlo

Research accommodations before you go!
Costa Rica | Nov 11 - Nov 19, 2023

Tracie
Tracie D.
San Jose, CA | Reviewed on Nov 20, 2023
Costa Rica is a beautiful intricate layering of ecosystems, cultures, and people. The sunset tour on lake Arenal at the foot of the volcano was by far the favorite and not to be missed! Also the coffee chocolate tour and Maleku reservation. We had the best weather and most comfortable stay in La Fortuna. The cloud forest lodge was also an excellent accommodation in Monteverde. The food is amazing with incredible views and bird watching. Unfortunately it rained so heavily we were not able... Read more

Costa Rica is a beautiful intricate layering of ecosystems, cultures, and people. The sunset tour on lake Arenal at the foot of the volcano was by far the favorite and not to be missed! Also the coffee chocolate tour and Maleku reservation. We had the best weather and most comfortable stay in La Fortuna.

The cloud forest lodge was also an excellent accommodation in Monteverde. The food is amazing with incredible views and bird watching. Unfortunately it rained so heavily we were not able to enjoy our tours.

The end of our stay was a disappointment. The Hotel Naoz was about a 45 minute walk from the Mandrake reserve and the ocean . The rooms were very small and smelled of gas, and the amenities were lacking comfort. Soaps smelled medicinal in a bad way. The toilet paper was thin and rough to the touch. So bad that we asked to go back to our accommodations in San Jose. This was so unfortunate when we later learned of all the options at the opening of the Mandrake reserve that we could have stayed at instead. We booked well enough in advance that this could have been avoided had we been familiar with the area.

Phil was very helpful in getting us back to San Jose where we could enjoy the museums and markets and were back in the comfort of the Presidente hotel.

Hotel Reviews
Hotel Los Lagos Spa & Resort
La Fortuna

Fantastic, fun, lots to do!! Highly recommend. I would go back.

Authenticity & Character
The pools were over the top and walking trails easy to find with very good signage.
Location
Right at the base of the volcano with spectacular Views.
Staff
The staff was a little aloof but this may have been to respect privacy. Pool bar staff was excellent!!!
Cleanliness & Comfort
Very comfortable and clean highly recommend.
Hotel Presidente
San José

Great hotel and location. Some of the rooms are small, but the amenities are of very good quality. Excellent breakfast and bar. Smelled lovely and decorated very well. The staff was friendly, knowledgable, and very helpful.

Authenticity & Character
Fun refurbished factory great character.
Location
Very central location and felt safe always.
Staff
Super kind and helpful!
Cleanliness & Comfort
Very clean and comfortable.
Hotel Naoz
Manuel Antonio

Accommodations are very small, amenities smell bad. 45 minute walk from the ocean and reserve entrance. Beds are uncomfortable, We could not bear to stay another night due to the smell of gas in our room. The staff was very nice, but we were unable to get a refund.

Authenticity & Character
Location
Nothing it is too far from the ocean and reserve.
Staff
Excellent staff not their fault if is just an unfortunate hotel.
Cleanliness & Comfort
Clean but horribly uncomfortable and smelly.
Cloud Forest Lodge
Monteverde

Fabulous literally in the clouds!! Great trails, excellent food and with the amenities they have thought of everything.

Authenticity & Character
Great trails and animal cams so you can get an inside view of the wild life.
Location
Literally in the cloud forest above the trees.
Staff
Very informative about the culture, eco diversity and community.
Cleanliness & Comfort
Super clean high quality. Umbrellas, boots, everything you think you might need.
Activity Reviews
Lake Arenal Sunset Cruise with Wine & Cheese
Lake Arenal Sunset Cruise with Wine & Cheese
Arenal/La Fortuna

Wow, this was a once in a lifetime opportunity to see the volcano up close and personal. Very relaxing, excellent views and opportunities to see the wildlife. An array of beverages to choose from and a lovely cheese platter.

Quality of Experience
Perfect sunset and views!
Guides, Drivers and Staff
Super friendly and knowledgable!!
Transport
On time and helpful.
Maleku Cultural Immersion Day Trip
Maleku Cultural Immersion Day Trip
Arenal/La Fortuna

This was a wonderful experience to be learning from the native people themselves. They were generous and kind.

Quality of Experience
Very special educational activities.
Food
Lical traditional food was delicious.
Guides, Drivers and Staff
Their genuine kindness and joy in sharing their culture.
Transport
On time and shared knowledge on the way to the tour!!!
Coffee & Chocolate Farm Experience
Coffee & Chocolate Farm Experience
Arenal/La Fortuna

This was very interactive. Great for all ages, very informative and we got to see Sloths and monkeys. Not only taste but also make chocolate and coffee.

Quality of Experience
Very educational and interactive.
Guides, Drivers and Staff
Kindness and always ready to answer wuestions.
Transport
Very reliable and timely.
Local specialist: Phil Tardieu
Phil
Phil Tardieu
Local specialist in Costa Rica | Replied on Nov 27, 2023
Hi Tracie! Thanks a lot for dropping that awesome comment on our website! We're thrilled you had a great time exploring our beautiful country. Assisting you with it was a pleasure, and I'm sure you're taking home wonderful and priceless memories. About Noaz Hotel in Manuel Antonio – we're sorry about the hassle. You're right, the 35-minute trek (2.2 km) to Espadilla Beach is a bit much, however there are buses that get there in just 7 minutes and they practically stop at the hotel's... Read more

Hi Tracie!

Thanks a lot for dropping that awesome comment on our website! We're thrilled you had a great time exploring our beautiful country. Assisting you with it was a pleasure, and I'm sure you're taking home wonderful and priceless memories.

About Noaz Hotel in Manuel Antonio – we're sorry about the hassle. You're right, the 35-minute trek (2.2 km) to Espadilla Beach is a bit much, however there are buses that get there in just 7 minutes and they practically stop at the hotel's doorstep. Taxis are another quick fix.

Also, when we were arranging your move to San José, we wish you'd let us know about your dissatisfaction with the Naoz Hotel. It would've made a big difference when we tried to get a refund for that early checkout. We could've reimbursed you, the same way we did with the activity you had planned that very same day! 🙂

I sincerely apologize once more for any inconveniences experienced towards the conclusion of your journey. Nevertheless, I am genuinely pleased that, on the whole, you found the adventure amazing and a fabulous experience.

Can't wait to see you back around here soon!

Phil

Six of us went on a private van with a driver...
Morocco | Oct 25 - Nov 7, 2023

T
Tamara G.
South Valley, NM | Reviewed on Nov 20, 2023
Six of us went on a private van with a driver. KimKim did an excellent job with arranging our experience. Yassine was an excellent trip planner and was in contact with us frequently and responded to all of our questions promptly. Our driver, Said with MOBT, was one of the highlights of our trip. He was so engaging and kind. He went out of his way to make sure our Morocco trip was superb. He was available any time night or day once we got to our overnight locations and stopped along... Read more

Six of us went on a private van with a driver. KimKim did an excellent job with arranging our experience.

Yassine was an excellent trip planner and was in contact with us frequently and responded to all of our questions promptly. Our driver, Said with MOBT, was one of the highlights of our trip. He was so engaging and kind. He went out of his way to make sure our Morocco trip was superb. He was available any time night or day once we got to our overnight locations and stopped along the ways to bring us treats, stops for coffee, food. He is a GEM.

The 14 day trip was absolutely spectacular. We started at Casablanca, then went to Rabat, Chefchouen, Fes, the Sahara desert (camel back riding and night in a tent), Ousseriea, to name a few. The Atlas mountains were amazing - we saw Barbary macaques amongst the pine trees! The people of Morocco are so nice and they are used to tourists.

I recommend all of these locations, they were all so different. KimKim was an excellent choice.

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Nov 27, 2023
Dear Tamara, Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your 14-day trip through Morocco was nothing short of spectacular, and we're delighted that KimKim played a pivotal role in arranging such a memorable journey for you and your group. It makes me happy to hear that we demonstrated excellence and maintained frequent communication to address all your queries promptly. We're particularly pleased to hear about the outstanding... Read more

Dear Tamara, Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your 14-day trip through Morocco was nothing short of spectacular, and we're delighted that KimKim played a pivotal role in arranging such a memorable journey for you and your group. It makes me happy to hear that we demonstrated excellence and maintained frequent communication to address all your queries promptly. We're particularly pleased to hear about the outstanding service provided by your driver, Said. It's heartwarming to learn that he not only ensured your safety and comfort but went above and beyond to make your Morocco trip truly superb. We strive to provide exceptional service and create journeys that leave a lasting impression. It warms our hearts to know that we could contribute to your incredible Moroccan adventure. Thank you once again for choosing to travel with us. We look forward to the opportunity to assist you with future travel plans and create more unforgettable memories. Best, Yassine

Women’s World Cup Aussie/New Zealand Adventure
Australia | Jul 17 - Aug 2, 2023

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Tiffany N.
Phoenix, AZ | Reviewed on Nov 20, 2023

We had an amazing trip for our family with teenage kids and my parents. For the Womens World Cup. We started in Sydney, then to Brisbane and Melbourne. We ended in New Zealand in Wellington and Auckland. All of the hotels were very nice. We had many great tours/activities. One of the best excursions was The America’s Cup in Auckland. Sabina was very helpful.

Local specialist: Sabina Din
Sabina
Sabina Din
Local specialist in Wanaka | Replied on Nov 20, 2023

Thank you Tiffany, I'm glad you had such a great trip!
Sabina

Worth every penny! Our trip was fantastic, it...
Namibia | Nov 4 - Nov 19, 2023

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Aris P.
Greece | Reviewed on Nov 20, 2023
Worth every penny! Our trip was fantastic, it was planned in every detail. All the places we went were worth visiting. The lodges were fantastic as well as the services provided, the food and the activities. The car was very good. Thank you Petru for organizing an amazing trip for us. We will certainly get back to you to organize our next trip around there. Read more

Worth every penny! Our trip was fantastic, it was planned in every detail. All the places we went were worth visiting. The lodges were fantastic as well as the services provided, the food and the activities. The car was very good. Thank you Petru for organizing an amazing trip for us. We will certainly get back to you to organize our next trip around there.

Hotel Review
Hoodia Desert Lodge
Sesriem

Amazing rooms, great service, well decorated main building, nice swimming pool and nice food. 10/10 for this lodge

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Replied on Nov 21, 2023

Hi Aris,
I am delighted to hear that you had great trip!
Your feedback is so valuable and glad to hear that you enjoyed the lodges you stayed at.
My pleasure and wonderful to hear that all worked out so well.
I hope to be of assistance again in the near future.
Best wishes, Petru

Sydney Vacation
Australia | Nov 4 - Nov 9, 2023

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Agatha C.
Ashburn, VA | Reviewed on Nov 20, 2023
Overall, we had a a great experience using KimKim and interacting with our specialist, Gary. Gary was very responsive and we got answers to our questions right away. The responsiveness was one of the first reasons we liked KimKim and decided to book with them. Gary was able to find an amazing hotel with a great view and location for us. Gary also had wonderful suggestions for things we might like to do or see, and he offered a great guide on good eats. We loved our walking tour of The Rocks... Read more

Overall, we had a a great experience using KimKim and interacting with our specialist, Gary. Gary was very responsive and we got answers to our questions right away. The responsiveness was one of the first reasons we liked KimKim and decided to book with them. Gary was able to find an amazing hotel with a great view and location for us. Gary also had wonderful suggestions for things we might like to do or see, and he offered a great guide on good eats. We loved our walking tour of The Rocks and had a very personable guide. The Blue Mountains tour and our Aboriginal tour of the botanical gardens were both very memorable. The Sydney Opera House was, itself, of course, impressive and iconic, but our tour for the Opera House didn't really compare to The Rocks tour or other tours we took. Our favorite thing that we did in Sydney was the Bridge Climb. We loved our twilight climb! It was raining, cold, and dark when we went, but the climbing suits keep you warm and dry, the tour guides are amazing and energetic, and the views are breathtaking. The only thing that happened on our vacation that I think KimKim could improve on, was two of our tour times were incorrectly written in our itinerary. We ended up missing our tour time for our Rocks tour because the itinerary mistakenly listed its end time as the start time. The Rocks Tour company was easy to work with and fixed this for us right away, but we discovered our other tour for that day was also listed incorrectly in the KimKim itinerary, so we ended up missing the end of the Rocks tour and dashing to the next tour. When we asked Gary about the mix-up, he was very apologetic and checked all of our remaining tour times and schedules to make sure everything was lined up correctly.

Hotel Review
Shangri-La Sydney
The Rocks
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Rocks Walking Tours
The Rocks Walking Tours
Sydney

This was the best tour we took in Sydney. Very great guide and just really interesting information about the history of Sydney.

Quality of Experience
Guides, Drivers and Staff
BridgeClimb Summit - Twilight
BridgeClimb Summit - Twilight
Australia
Quality of Experience
Guides, Drivers and Staff
Blue Mountains Deluxe Day Tour Experience
Blue Mountains Deluxe Day Tour Experience
Sydney

We had a great tour of the Blue Mountains. The mountains were beautiful and our guide had a great pace for seeing and enjoying the views as well as getting us to the next location. The botanical gardens at the end were very impressive!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney Showboat Dinner & Show Package
Sydney Showboat Dinner & Show Package
Sydney

This show was an interesting addition to our trip. It was basically a cabaret show and dinner. The dinner was good and the show had great music and dancing. However, the boat itself was having some issues that needed some maintenance. There was water leaking onto one of the dining tables from the ceiling (this was an inside dining room, so it was not water or mist from the cove). Luckily, no one was seated at that table, but that makes me suspect it was a known problem. The pace of the show was also very slow. The show started and stopped multiple times, which I suspect was to account for large crowds and serving dinner, but we had a rather small crowd for our show time, and the pace was just off, like the entire tour time was 3 hours, but with the dinner and the show, it really could have wrapped up in 2 hours.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aboriginal Harbour Heritage Tour (Private)
Aboriginal Harbour Heritage Tour (Private)
Sydney

I loved this experience. Our tour was a private tour and it really made it more personal. We were able to ask questions freely and learnt about a whole different history of Sydney and Australia's people. It was really interesting to combine this tour and the Rocks tour on our trip because there was overlap discussing some of the same histories and peoples from different perspectives (The Rocks Tour was mostly from an European perspective and this tour, was obviously, more of an Aboriginal perspective). We also got to learn about some of the different uses of the plants in the garden.

Quality of Experience
Guides, Drivers and Staff
Sydney Opera House Tour
Sydney Opera House Tour
Australia

I really loved touring the Opera House and seeing inside the building. The information from the tour was good and interesting, but I think our tour guide was a bit over it all. She seemed cranky and didn't really answer peoples questions kindly.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Gary Topic

Perfect Arrangement and Fully Responsible
Sweden | Nov 6 - Nov 11, 2023

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andy w.
Indonesia | Reviewed on Nov 20, 2023
Excellent and perfect arrangement by Vero, she listened carefully to our needs and our desire activities, then handle it professionally within her team. She show us a very respected responsibility when some unexpected would be happen to our next trip and solved the issue as soon as possible. I can't say anything more about her except one, Truly Brilliant person on her kind of activities. Overall, a great experience with Kim Kim especially working with Veronika. Read more

Excellent and perfect arrangement by Vero, she listened carefully to our needs and our desire activities, then handle it professionally within her team. She show us a very respected responsibility when some unexpected would be happen to our next trip and solved the issue as soon as possible. I can't say anything more about her except one, Truly Brilliant person on her kind of activities. Overall, a great experience with Kim Kim especially working with Veronika.

Hotel Review
Radisson Blu Royal Viking Hotel
Stockholm
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Veronika Turskytė
Veronika
Veronika Turskytė
Local specialist in Iceland | Replied on Nov 20, 2023

Hello Andy!

Thank you so much for such kind words!

It was a pleasure working with you and I hope we will have more partnerships in the future! :)

Best of luck,
Veronika / Vero :)

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