Kimkim Trip Reviews

Hakim is a gem! Throughout our trip with more than two dozen people, Hakim was attentive, helpful, courteous, informative, warm, generous, knowledgeable, and fun. I have been on many trips and tours and have seen all levels of service. Hakim is the best you can hope to find. Don't visit Morocco without him!

The core of our trip was seeing the Atacama Desert and visiting its important sites. Lorena was excellent in tailoring our plans to suit our interests and time-frame. Transit arrangement to and from Santiago were flawless and out hotel in san Pedro de Atacama was perfect as a quiet, high quality location to venture from. Accommodations at the Don Tomas were comfortable and the food was fresh tasting with touches of originality. There are dozens of tour operators in San Pedro, but I felt that Lorena had selected the best of the best for our trip. We did five tours in four days and all were excellent: stargazing, the Tatio geysers, Piedras Royas & the salt flats, Valle de la Luna, and the Puritana canyon trek.

Hotel Review

Hotel La Casa de Don Tomás

San Pedro de Atacama

The Don Tomas is an oasis within the oasis of San Pedro de Atacama. The accommodations are comfortable and tastefully decorated. Coffee, tea, or water--plain or infused--are always available. The breakfast offers the usual array of continental and American items, all arranged beautifully. On the lunch and dinner menus, offering all have a local slant, both veggie and non-veg. I especially liked the fresh ingredients in the salads and highly recommend the Oriental pasta for its earthly richness. One caveat: for a pre-breakfast start on your tour, the take away sack lunch is rudimentary at best.

Authenticity & Character

Once inside the gates, you feel like you are in an charming oasis.

Location

It is a 10 minute walk to the center of town.

Staff

Cleanliness & Comfort

Activity Reviews

Stargazing Experience

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Puritama Canyon Trek

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Atacama Salt Flats & Lagoons

San Pedro de Atacama

This tour provides a wonderful experience of the immense salt flats seen from the red rocks, the "piedras royas." The lagoons are beautiful deep blue lakes at the base of volcanoes. A chance to view flamingoes in a reserve comes at the end, as a fitting culmination.

Quality of Experience

Food

The lunch we had was unique: a green salad with veggies and chicken in a Mason jar. Oil and vinegar were there to season to taste. I loved it.

Guides, Drivers and Staff

Transport

Tour of Tatio Geysers

San Pedro de Atacama

This tour is not to be missed. After a very early start, you arrive at sunrise at one of the largest geyser fields in the world. all in a very dramatic setting at 11,000 feet. The earth seems alive with steam vents and roiling geysers. Although below freezing, the ground is warm to the touch.

Quality of Experience

Food

It was great to have fresh scrambled eggs to go with the usual breakfast fare. Kudos!

Guides, Drivers and Staff

Transport

We had a blast in Costa Rica (Tortuguero, La Fortuna, Monteverde) and were impressed with how smoothly everything went! We had no issues during our stay. Accommodations were great, our transportation always arrived early, and the tour guides and service were PHENOMENAL. Bryan did a great job putting everything together.

Hotel Reviews

Hotel Presidente

San José

The rooms were comfortable and the rooftop dining area was nice. The location is right in the heart of the city, which in San Jose means we had to be a little careful. The streets essentially roll up by around 8-9pm and there is not a soul in sight. We have been told that it isn't very safe to walk around at night in the city and that was apparent to us in this area. This means that if you don't want to be hungry at night, make sure to eat a full dinner early on as there is no where nearby to get food and the hotel only offers $3 bags of peanuts. The free breakfast in the morning, however, was delicious with a large selection. The fact that everything around the hotel closes so early also makes it difficult for smokers. Since smoking is not allowed anywhere on the premises my husband stepped out front at night to smoke a cigarette, and the gate promptly locked behind him (gate was not accessible with the hotel key). After about 5 minutes, the gate was opened for him, but during this time he did start to get heckled by an aggressive homeless man. The only entrance/exit to the hotel essentially leads right into the street so it's good to be careful when leaving the hotel grounds.

Authenticity & Character

Location

Designated smoking area, main gate could be accessible with hotel key, vending machine

Staff

Cleanliness & Comfort

Pachira Lodge

Tortuguero

This is where we saw the majority of wildlife during our stay. The grounds are spread out and lovely with tons of beautiful vegetation, and the rooms were clean and comfortable. Howler monkeys and iguana were abundant. Our guide for being transported via boat as well as the boat tours was Elias, and he was amazing and also very helpful when we needed to modify our plans slightly. Bismark at the front desk was also very helpful and friendly. They keep the bar running from 10am - 10pm and the large water-facing gazebo as a designated smoking area was appreciated. Being that we were in the middle of the jungle, the comfort and cleanliness of the rooms exceeded my expectations. There is no AC but the temperature was perfect the whole time and I truly didn't even notice. There are also mosquito screens rather than windows, but I still felt like I had enough privacy, plus the screens allowed us to hear all the jungle noises! I had a lot of fun just walking the nature trail and looking for (and finding) wildlife. The grounds were very relaxing. The tap water here is not for drinking but there is a place to fill up water bottles toward the entrance. The food was better than I expected. It is not out of this world or anything, but it is more than adequate. It is offered buffet style (breakfast, lunch, and dinner). We sat at assigned tables in small groups, but the tables were big enough that I didn't feel crowded. Also, the time window that meals are offered is large enough that it was rare for everyone at a given table were all eating at the same time. It is best to go outside toward the bar/restaurant for a good WiFi connection, if needed. I believe a lot of these lodges in Tortuguero (Pachira, Evergreen) all have the exact same setup and function essentially the same. I would definitely recommend them for staying somewhere that feels like 'the jungle' but doesn't sacrifice comfort.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fonda Vela Hotel

Monteverde

Authenticity & Character

Location

Staff

Customer service from Jazmin at the front desk and the restaurant staff was superb.

Cleanliness & Comfort

Arenal Manoa & Hot Springs

Fortuna

The restaurant here is perhaps the most beautiful place I've ever eaten (beautiful jungle view) and I am still thinking about how good the seafood soup was weeks later. The rooms were comfortable (also with beautiful views) and the springs were nice. The customer service was also exceptional. I would definitely recommend this resort.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Monteverde Cloud Forest Guided Hike

Monteverde

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking on Lake Arenal

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Leno was our guide and he was great.

Transport

Guided Boat Excursion Through the Tortuguero Canals

Tortuguero

Quality of Experience

Guides, Drivers and Staff

Transport

Nocturnal Rainforest Walk

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Ecotermales Hotsprings

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Volcano Hike & La Fortuna Waterfall

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was led by Tendu and Lhakpa - they were simply fabulous - amazing individuals and truly awesome guides!

I cannot write enough good things about our service provided by Long and KimKim. From the very beginning stages to the last day of our trip, Long was especially helpful and reliable. I had so many thoughts and plans and he made it possible to include nearly everything we wanted to do in Vietnam within our time restraint.

Long checked in with us during the planning stages of the trip and throughout the entirety of the trip. All of our rides and transportation were taken care of and we were given the driver information, emergency contact numbers and any further assistance we needed to feel at ease and safe during our travels in Vietnam.

Booking through KimKim definitely helped make our trip more organized, which then allowed more time for exploring. I would definitely use this service again when traveling to other countries.

Hotel Reviews

Hanoi Allure Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Oasis Bay Party Cruise Halong Bay

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Monarque Hotel Danang

Danang

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Allegro Hoian

Authenticity & Character

Location

Staff

Cleanliness & Comfort

InterContinental Nha Trang

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cochin Zen Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hanoi Food Tour And Sightseeing On Vespa Bike

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Oasis Bay Party Cruise - Halong Bay - Hanoi

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An Cooking Class

Hoi An

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mekong Delta Group Tour (My Tho - Ben Tre) (updated)

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cu Chi Tunnels tour by luxury speedboat

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ha Long - Onboarding Oasis Bay Party Cruise (2D1N)

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Phoebe and her team at Zip Line were amazing. Phil on the jet boat at Lake Taupo was particularly good with the younger children. The bus trip to the north of the Bay of Islands and Cape Reinga were enjoyable but too long a day. Accommodation was all good.

Hotel Reviews

Arista of Rotorua

Rotorua

Small hotel run by owners was extremely well run, very clean, well located and staff very helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Admiral's View Lodge

Paihia

The owner made us very welcome with a broad knowledge of the locale, restaurants and things to do locally. the hotel was very well situated for all the tourist activities.

Authenticity & Character

It was a small and pleasant beachside town.

Location

Locale was excellent

Staff

Very efficient

Cleanliness & Comfort

Excellent

Nesuto Stadium Auckland

Auckland

We felt there was a shortage of trained staff.

Authenticity & Character

Location

Good

Staff

Cleanliness & Comfort

Activity Reviews

Cape Reinga & Ninety Mile Beach

New Zealand

The length of the all day trip was too long

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Free Day in Auckland

Auckland

Mostly we were recovering from the long overnight flight from Perth.

Quality of Experience

Good

Guides, Drivers and Staff

A good friendly driver collected at 06.00hrs and gave us some verbal guidance

Transport

Good size vehicle for six tired people.

Bay of Islands & Township of Russell

New Zealand

The weather was appalling so we gave it a miss

Quality of Experience

The weather

Hole in the Rock Cruise

New Zealand

Everybody enjoyed the experience in spite of inclement weather.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Russell

New Zealand

The weather was too bad and we stayed in Paihia

Quality of Experience

Didn't happen

Guides, Drivers and Staff

Can't comment

Transport

The weather

Self-Guided Exploration of Rotorua

Rotorua

We went to the geo thermal park. Spent time at the luge park. Just generally enjoyed being being in Rotorua for several days.

Quality of Experience

Guides, Drivers and Staff

The staff at Zip Line were very professional and caring

Transport

Rotorua Forest Canopy Tour

Rotorua

The organisation was superb and the staff exceptional most notably Phoebe and her crew.

Quality of Experience

Guides, Drivers and Staff

Transport

Hukafalls Jet

New Zealand

The jet boat and the staff were very experienced and caring for individual situations from Children to mature adults

Quality of Experience

The excitement

Guides, Drivers and Staff

Phil was excellent

Transport

Very safe and well monitored

Explore the Waitomo Glow Worm Caves

New Zealand

We were given a detailed explanation of the history and the local Maori involvement

Quality of Experience

Guides, Drivers and Staff

Transport

Depart New Zealand

New Zealand

We had a final short overnight stay and very early flights

Quality of Experience

Transport

Returning car rental was a challenge at the airport

We spent over 2 weeks in Egypt, covering the length and breadth of the country. We planned it with Kimkim travels. The entire experience with them was great. They took all my inputs on board while planning and the on ground execution with Egypt Promption Travel was outstanding. From the time we landed till the time we left, they ensured that we had all we needed even if they were physically not with us. Our guides in Cairo as well as Aswan to Luxor - both Mohammed, were knowledgeable, friendly and made us feel comfortable and at home. All internal transfers - by road and air were done seamlessly without the need for any follow up. I strongly recommend their services.

Hotel Reviews

Blue Shadow Nile Cruise

Karnak, Luxor

It was a great experience to sail down the Nile in this floating hotel

Baharia Camp

Bahariya

A wonderful experience. I think it would be good to get a more detailed briefing on what to expect in terms of the "accommodation" in the desert. Having said that, this is a not to be missed experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Basma Hotel Aswan

Aswan

Comfortable hotel. Great Egyptian food with extremely generous portions

Activity Reviews

Visit Old Egyptian Museum

Cairo

Pyramids, Sphinx, Sakkara, Memphis and camel ride

Cairo

Quality of Experience

Guides, Drivers and Staff

Transport

Cairo City Tour

Cairo

Alexandria

Cairo

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cairo - White Desert

Bahariya

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Aswan

Aswan

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Abu Simbel temple and Kom Ombo temple

Aswan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Edfu temple & Luxor temple and Karnak temple

Egypt

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit The west Bank and transfer to Hurghada

Egypt

We did the Hot air balloon. It was a terrific experience floating over the Valley of the Kings. The only suggestion I would have is that the number of people in the balloon could have been split across 2 balloons. There were around 30 of us in our balloon which limited one's 360 degree view since much movement wasn't possible

Quality of Experience

Guides, Drivers and Staff

Transport

Hurghada

Hurghada

I have never seen seas nor skies so blue. The glass bottomed boat and snorkeling was great. It was our first time snorkelling

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Christina did an absolute job planning our trip in Norway. It was absolutely perfect from beginning to end. She answered every question I had no matter how crazy. I’m so so glad we went with Kimkim, and we will be using kimkim again. Thank you so much for all your help!

Hotel Reviews

Trasti & Trine´s Lodge

Alta

Everything about Trasti & Trine was amazing. The food was the most incredible food we have eaten and the breakfast incredible. We were lucky to see the northern lights on 2 nights! We also did the dog sledding which was wonderful. An amazing relaxing and peaceful 2 nights.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

GLØD Aurora Canvas Dome

Alta

Glød was fantastic. The tents were very warm during the winter and the staff were lovely.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Whale safari

Alta

The suits were not quite week enough for the weather and unfortunately we saw no whales.

Quality of Experience

Guides, Drivers and Staff

Transport

Trasti og Trine Dog Sledding

Alta

The only thing I have to say is I wish I booked the longer tour! What an incredible experience and so much fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Northern lights adventure with reindeer

Alta

Our time spent learning about the Samii community was incredible. We were so lucky to be the only ones with an incredible guide. And being on the reindeer sled was awesome!!

Quality of Experience

Guides, Drivers and Staff

Transport

Hunting the Northern lights with Photographer

Alta

Seeing the northern lights can never be guaranteed. Our guide tried his absolute best and did all the necessary research and that’s all we can ask 😊

Quality of Experience

Guides, Drivers and Staff

Transport

A very pleasant trip, made all the more pleasant by all of the attention given to us by our local, Ravi Tickoo and Active India.

Our trip was amazing! Cami made everything easy and was very responsive and easy to reach even during times where we ran into hiccups she was there to help problem solve. Our excursions were fun had the best tour guides. Awesome hotel accommodations I will definitely use Kimkim in the future. Thanks Cami :)

Oriana was amazing as we had to plan and reschedule this trip three separate times! She was able to keep us with our preferred tours and hotels and our driver Haytham was fantastic, stopping at great places and making sound recommendations. Loved it and will go with KimKim again for sure.

1st time with KimKim
Planning the trip with KimKim was a pleasure. We were a bit overwhelmed with what CR has to offer and having someone help us make the most of two weeks there was a life saver.
Selection of activities was excellent - both in terms of number and variety of things to do. Both guides were very responsive and helpful.
Highlights of the trip: Rafting and chocolate tour in Puerto Viejo de Talamanca
Unexpected highlight: Kayaking up the river in PVdT
Can skip: We booked 3 wildlife tours. Unless you are a big wildlife fan, 1-2 tours is enough

Activity Reviews

Cahuita National Park Snorkel & Rainforest Hike

Puerto Viejo de Talamanca

A great kayaking trip up the river. Lot of wildlife, gets very quite after a while (once you are past the howler monkeys)

Quality of Experience

Lot of wildlife in a short time

Guides, Drivers and Staff

Guy was often more interested in taking pictures on his own vs letting us get closer to the animals

Transport

on time

Río Balsa Whitewater Rafting Adventure

Arenal/La Fortuna

Excellent! Nice class 3 river with a lot of excitement (but still doable with the kids)

Quality of Experience

Thrill, great guide, great fruits, beautiful nature

Food

delicious fruits!

Guides, Drivers and Staff

David (aka Jesus) was a great captain and guide

Transport

on time

Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike

Arenal/La Fortuna

Beautiful nature, helpful guide. The waterfall is pretty scenic

Quality of Experience

A bit far from La Fortuna (1.5h drive)

Food

Guides, Drivers and Staff

Knowledgeable and helpful

Transport

on time. Be ready for 1.5h drive from La Fortuna

Amazing travel experience with KimKim.

I would like to pay extra thanks to our travel agent Christine. She is knowledgeable and approachable. She helped putting the trip together with us and booked all the necessary items.

During the trip, she went above and beyond to help us confirm reservations and help with issues came up along the trip such as luggage shipping. I cannot recommend KimKim more. Defintely using KimKim on my next trip to Japan.

Beatriz was able to put together an incredible trip that let us see all the places we wanted to see in both Portugal and Morocco. I was so impressed by the guides in each place. They were so knowledgeable and eager to share the wonders of their cities with us. The trip exceeded my expectations and I will definitely be taking more trips with kimkim.

Our recent trip to Costa Rica in January 2023 was amazing, it was our first trip in Costa Rica and the trip planned by Bryan and the Serenpidity team was amazing. Our goal was to see a lot of wildlife and experience the Rainforest and Cloudforest and our excursions totally met our expectations. The hotels were also great, with 2 of them absolutely fantastic (Arenal Manoa in La Fortuna and La Mariposa in Manuel Antonio).

We would totally recommend Kimkim and Bryan to our friends.

Thanks to Michael and the Kim Kim team for the amazing support during our trip to Columbia. Despite lot of travel / logistical issues - Michael was able to help us re-plan and re-adjust our trip to make the most of it. The support team in Columbia - that provided all our transportation were very courteous and helpful. Special mention to Christian - our driver who took us from Cartagena to Minca - he was amazing.
We had to make lot of changes on the fly and Michael was very helpful and patient in helping plan out our trip.

Thank you Kim Kim team
Best
Amit

Hotel Review

Hotel Bosques del Saman Alcala

Alcala - Filandia

We could not make it to the hotel as we missed our connecting flight

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Boat Trip to Rosario Islands

Cartagena

This was the highlight of our trip - beautiful islands along the way

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rosario Islands Day Trip

Cartagena

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This was an amazing trip! Christina was there for me the whole way making lasting minute adjustments for me as life happened with delayed or missed flights. She lined up transportation and moved hotel reservations with detailed instructions how to get where I needed to be. She is nothing short of awesome.
Alta, Sorrisniva Wilderness Lodge was a perfect setting. Quiet, immaculate and friendly. The Sami Culture/Reindeer Sledding was a must. Our guide was great (I think his name was Malika), very informative and interesting. From there we traveled to Lyngen North Glass Igloo. This place is a must with a perfect view to look for the Northern Lights. Our last night the conditions aligned and the lights put on a show from around 9 pm until 4 am. The lights streamed across the sky over our igloo. It was simply amazing. Norway is probably the cleanest country I have ever seen. The people are extremely polite and helpful. With English being their second language (thankfully), it wasn’t confusing or stressful to obtain information to navigate around.
I will absolutely use KimKim again to my next destination. No hesitation!

The adventure was well designed and great choices were made by Lorena, I mentioned a cruise through the fjords of Patagonia and she came through with beautiful well thought out and enjoyable trips.
I especially enjoyed the 5 day cruise from Punta Arenas to Ushuaia, around Cape Horn and through the inside channels. Unfortunately due to weather conditions we were unable to land on the cape but passed close enough to get pictures of the station and the monument.

An earlier tour had to be cancelled due to weather and Jesse, on the ball found an interesting tour in the park near Puerto Natales and organized it on short notice to fill in a spare day that I had.

A big yahoo for a job very well done.

Activity Reviews

Penguin Colony on Magdalena Island

Chile

Unable to take trip due to weather conditions

Boat Tour to Balmaceda & Serrano Glaciers

Chile

The hike at the glacier face was just about right for a 70 year old man. The views are spectacular and the ship crew went out of their way to get us close to fauna along the route.

Quality of Experience

Food

Food preparation was a bit marginal, but certainly edible.

Guides, Drivers and Staff

Their extra effort to show us everything along the way

Transport

Cruise Tierra del Fuego from Chile to Argentina - Day 5/5

Punta Arenas

Again the crew of guides and the ships crew went out of their way to give us an exceptional experience, even when the weather was giving them stress.

Quality of Experience

Food

Well prepared and well presented

Guides, Drivers and Staff

Transport

Transfers in {{start_location}} and {{end_location}}

Chile

Not much to say, Ushuaia is a small city but has some interesting sites. Not much time in El Calafate because the bus left early the next day.

Quality of Experience

Guides, Drivers and Staff

Transport

It was absolutely amazing. Everything was planned with such care and detail, charlotte was amazing and very responsive. Overall it was one of the best trips I have ever been on!

We had an amazing experience working with Emilce for our delayed-honeymoon trip to Argentina! Emilce was extremely responsive to our needs and questions, even when we asked her to rework the itinerary multiple times throughout the year. She was very knowledgable in the best activities and tours that matched our lifestyle, but also in finding the best value for the budget. She did an amazing job at the end with getting everything booked on a tight timetable.

Emilce helped us focus our trip on 3 areas - Buenos Aires, El Chalten/El Calafate in Patagonia, and Mendoza. She planned a trip where there was a healthy balance of travel/adventure with leisure time. We felt extremely satisfied at the end of our 2 weeks in the country and felt like we had a better sense of the magnitude of the country.

I under estimated the value of the service provided each day with the local guides, drivers, and tour contacts. We had extreme professionals taking care of us daily to make sure we knew exactly what to expect. Every contact in the trip was very personable as well and took great pride in ensuring our satisfaction and experience in Argentina. They helped make the trip even more unforgettable by providing insights and experiences that we could only get from a local perspective.

The one suggestion for future travelers is to try to fly into AEP instead of EZE when you want to explore the city. That would have saved us time and made it easier for luggage.

Hotel Reviews

Mirador del Lago

El Calafate

Very luxurious for the price. Mirador offered the most comfortable and largest hotel room during our trip. It felt very special spending time at Mirador and enjoyed all the amenities offered.

Authenticity & Character

Location

Great views of the lake

Staff

Extremely helpful and knowledage

Cleanliness & Comfort

Night turn down service was special

Two Hotel Buenos Aires

Buenos Aires

Location was very central but the hotel room was not that good - very strange layout with very minimal space for clothes or suitcases. Room got hot during the summer. The cost was very very affordable but I personally would have splurged for something a bit nicer to come home to each night after a long day exploring BA in the summer

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dazzler by Wyndham Buenos Aires Palermo

Buenos Aires

Great location. Hotel room matched our need to be a base location for exploring Palermo. The room was very large to help us take hold of our luggage, but the open-concept sink outside the bathroom was very strange and led to messy floors with the water. I imagine the views from the room and top-floor breakfast area are stunning in the spring/fall. It was very sunny and warm during our trip so we weren't able to maximize this.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Club Tapiz

Maipú - Mendoza

Absolutely incredible. We enjoyed the Casa Zolo back house as it felt like our own personal summer house away in the wine country. Staff were extremely professional and the kitchen cooked up some of the best dishes we had in the trip. So many nice touches from a historical venue - two pools, incredible scenery of mountains and gardens, massive rooms with beautiful ornate doors and windows, etc. I could go on and on. We felt special staying here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Neighborhoods Tour

Buenos Aires

Neighborhoods Tour was the perfect way to start our BA trip by giving us local context into the main highlights of the city

Quality of Experience

I learned many things

Guides, Drivers and Staff

Sabrina was so knowledgeable and friendly

Transport

AC private shuttle was much appreciated. I expected to walk in the heat so this helped