Kimkim Trip Reviews

4.8
Based on 20,183 ratings
Read 20,183 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing 7-day itinerary for Morocco
Morocco | Sep 27 - Oct 4, 2023

A
Ashish S.
Canada | Reviewed on Oct 05, 2023
We enjoyed our trip to Morocco prepared carefully to meet our specific travel needs and time constraints. AbdelLatif was patient with us and worked through several versions of an itinerary to tailor it just right. We visited Casablanca, Rabat, Chefchaouen, Fes and Marrakech in an 7-day trip and all said and done it turned out exactly as we had planned. We look forward to exploring other destinations with Kimkim in the future. Read more

We enjoyed our trip to Morocco prepared carefully to meet our specific travel needs and time constraints. AbdelLatif was patient with us and worked through several versions of an itinerary to tailor it just right. We visited Casablanca, Rabat, Chefchaouen, Fes and Marrakech in an 7-day trip and all said and done it turned out exactly as we had planned. We look forward to exploring other destinations with Kimkim in the future.

Hotel Review
Dar Jasmine
Chefchaouen

Located on the east end of the city, the hotel is perfectly located for sunset views of the city.

Authenticity & Character
Location
Great for sunset views
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Oct 05, 2023

Hi Ashish,

Thank you so much for taking the time to share your review of your trip to Morocco with our company! We are thrilled to hear that your experience was enjoyable and that I was able to carefully customize your itinerary to meet your specific travel needs and time constraints.

We appreciate your trust in us and are honored to have played a part in creating a memorable travel experience for you. We look forward to helping you discover and explore more incredible destinations in the future.

Best Wishes,
Abdel

40th Anniversary Trip To Iberian Peninsula - Exceeded Expectations
Spain | Sep 4 - Sep 23, 2023

J
James H.
Middleton, WI | Reviewed on Oct 05, 2023
This was our first time using Kim-Kim and we were very pleased with the services provided by the local specialist - Rita Pagano. Rita provided us with excellent hotel accommodations - perfectly located for each city and local (i.e. access to metro in Madrid.) Additionally, having access to Rita through the Trip Plan application while we were traveling was extremely helpful. Updating train ticket changes, or addition of museum tickets to helping find a laundry service was all done... Read more

This was our first time using Kim-Kim and we were very pleased with the services provided by the local specialist - Rita Pagano. Rita provided us with excellent hotel accommodations - perfectly located for each city and local (i.e. access to metro in Madrid.) Additionally, having access to Rita through the Trip Plan application while we were traveling was extremely helpful. Updating train ticket changes, or addition of museum tickets to helping find a laundry service was all done through the app and Rita was very responsive to our requests.
We were pleased with all of the guides arranged for the different cities or historic sites. One exception was Barcelona where we felt the guide spent too much time driving around to pick-up other clients. We got quickly spoiled with the private tour guides, and very much appreciated guides meeting us at the hotel to start our tour. Our favorite guide and tour was with Pedro in the Algarve region, He was very engaging, and knowledgeable about nature and history of the area. We will remember that day for a long time. The private bike tour in Seville with Elena was also a highlight of our trip. We left the Iberian peninsula with a better understanding of the history, and people - and the challenges that lie ahead the culture of Spain and Portugal.

Hotel Reviews
Dear Lisbon Bordalo House
Lisboa

Character and great location in Lisbon. Staff was super accommodating (leaving us breakfast in our room when we had to leave before service).

Authenticity & Character
Still some residents on upper floors
Location
This is where you want to be in Lisbon
Staff
Cleanliness & Comfort
Automatic lights were a bit of buzz kill (go on when you get up at 3 am for a bathroom break) Not a deal killer!
Casa Romana Hotel Boutique
Sevilla

Greeted us with a glass of champagne (nice touch) Very cool roof-top bar and pool area with great view of Seville.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Oniria
Granada

Very nice, quiet, great breakfast included

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eric Vökel Boutique Apartments - Madrid Suites
Madrid

A bit anonymous - no problems, but the front desk was rarely occupied. Breakfast was simply left in the room

Authenticity & Character
Location
1/2 block from the metro station - essential in Madrid
Staff
Cleanliness & Comfort
Midtown Apartments
Barcelona

Clean, quiet and great staff. Great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Lagos
Lagos

Had issues with the AC that were not able to be resolved.

Authenticity & Character
Its a resort town hotel
Location
Staff
Cleanliness & Comfort
Activity Reviews
From Market to Table: Cook Authentic Spanish Dishes
From Market to Table: Cook Authentic Spanish Dishes
Barcelona

Great experience and would highly recommend. Information about shopping in these markets was invaluable. Only disappointment was not receiving the recipes that the chef promised.

Quality of Experience
Food
We cooked it - it was great
Guides, Drivers and Staff
Transport
NA
The Soul of Lisbon: Fado Dinner Experience
The Soul of Lisbon: Fado Dinner Experience
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
NA - Cabbed
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Sintra & Sailing Experience: Cascais to Lisbon
Excursion to Sintra & Sailing Experience: Cascais to Lisbon
Lisbon

Guide was ok on relative basis. We did not sail from Caiscais to Lisbon as we thought - but the sail in the harbor was a great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Really covered ground in Lisbon - got to see many of the neighborhoods and good advise about where else to go

Quality of Experience
Guides, Drivers and Staff
Transport
NA - Walking
Lisbon Roots: A Food & Cultural Walk
Lisbon Roots: A Food & Cultural Walk
Portugal

Good tour - Daniel had great knowledge of Portugal history. Food venues not as good as Barcelona - but passable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
NA
Discover Rural Algarve on a 4WD
Discover Rural Algarve on a 4WD
Portugal

Best tour of our trip, Pedro was engaging and interesting and provided us with a good understanding of life in the Algarve - and the challenges they face with climate change. Lunch in the Monchique area, the distillery, and eating fresh figs from a tree on the side of the road. A great diversion from the history and city tours

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Córdoba Revealed: From Mezquita to the Alcázar
Córdoba Revealed: From Mezquita to the Alcázar
Seville

The Mosque Cathedral is a must see in Spain. Amazing structure and history. Private guide was excellent and explained the complex history of muslims, jews and christians in spain.

Quality of Experience
Guides, Drivers and Staff
Transport
Train to Cordoba was fine
Seville by Bike Like a Sevillano
Seville by Bike Like a Sevillano
Seville

Really great morning with Elena in Seville. Ebike covers a lot of ground and still have time to enjoy specific locations. Plaza de Espania was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

This was our only "group" tour - and probably the way it works at the Alhambra. But information was good and guide worked well the group.

Quality of Experience
Guides, Drivers and Staff
Transport
NA
A Night of Flamenco in a Sacromonte Cave
A Night of Flamenco in a Sacromonte Cave
Granada

I was unsure of this - not a big fan of folk music or dance - but the experience was great. If you see Flamenco - see it i n the caves. The intensity of the dancers, singers and musicians was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
NA - We took a cab
Hike Montserrat Mountain & Explore Penedès Wineries
Hike Montserrat Mountain & Explore Penedès Wineries
Barcelona

Ramon was a wealth of information - maybe a bit too much. Enjoyed the visit to Montserrat. Penedes region went to one Winery - Llopart -which was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona

Too much driving. Traffic was terrible this day - but still too much driving. Also guide advised that we walk from Sagrada Familia up to Part Guell - not telling us it was 500 feet of elevation change.

Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

Brian provided a nice tour of bars that locals actually patonize. It was a great event to have planned on our first day there - as we were getting over jet lag and really did not want to think about where we ate.

Food
Guides, Drivers and Staff
Transport
Walking tour
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

Nicw walking tour - maybe a bit too fast paced. But got to some of the main attractions in Madrid

Quality of Experience
Guides, Drivers and Staff
Transport
NA - Walking tour
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Oct 09, 2023

Dear Laurie & James, thank you so much for taking the time to review your trip to Spain and Portugal. We love to hear the feedback to continue improving every day! It has been a pleasure for me to guide you with your travel plans and help you along the way. Hope you left with incredible memories of the Iberian Peninsula :)
Thank you for choosing the family of Espíritu Travel!
All the best, Rita

Tomaz and his colleague Zala did a wonderful ...
Switzerland | Sep 16 - Sep 22, 2023

Graham
Graham H.
Greensboro, NC | Reviewed on Oct 04, 2023
Tomaz and his colleague Zala did a wonderful job helping us plan our trip to Switzerland. Tomaz took all of our "wants" and condensed it down into a doable itinerary that included everything we wanted. Zala worked on all the logistics and gave us detailed information about the hotels, excursions/adventures, and travel means (trains, buses) included in our trip. We did not have one bit of trouble getting to and from our destinations and we were given all our tickets, vouchers, etc. It was... Read more

Tomaz and his colleague Zala did a wonderful job helping us plan our trip to Switzerland. Tomaz took all of our "wants" and condensed it down into a doable itinerary that included everything we wanted. Zala worked on all the logistics and gave us detailed information about the hotels, excursions/adventures, and travel means (trains, buses) included in our trip. We did not have one bit of trouble getting to and from our destinations and we were given all our tickets, vouchers, etc. It was wonderful! This is our second time using KimKim and we will definitely use them again.

Hotel Reviews
Belvedere Swiss Quality Hotel Grindelwald
Grindelwald

This hotel was amazing! The location was excellent--we could walk to and from the train station, to restaurants and shops. The view was breathtaking, the staff of the restaurant and the bar so nice and personable. The amenities were great too--a pool, a sauna and steam room, breakfast included (and so delicious). One night there was live music on the patio. By far this was our favorite hotel in Switzerland.

Authenticity & Character
The history of the hotel was so interesting. Family owned, still to this day and we often saw the owners! There were pieces of the hotel's history (furniture, knick knacks, receipt books, old books) and old photos throughout the lobby and the hotel.
Location
So easy to get to all shops, restaurants, train station.
Staff
Everyone was wonderful, from check in to restaurant staff, to housekeeping, to the bar staff. They all made us feel welcome and were so friendly.
Cleanliness & Comfort
Wonderfully comfortable room/bed, super clean. We loved it.
Eastwest Hotel
Geneva

A bit off the beaten path, but still in the heart of Geneva. We arrived at night and were leaving the next morning so we didn't have time to explore the city. The bed was comfortable, the room clean, the staff very nice and helpful.

Authenticity & Character
Location
Looked like it was in a great spot to walk to places. However walking there from the train station took us through a sketchy section of street.
Staff
Very friendly and offered suggestions for things for us to do (had we had the time)
Cleanliness & Comfort
Tradition Julen Hotel
Zermatt

This quaint hotel was delightful. The decor was so cozy and cute and the location was great. We could walk to every excursion we had booked. The bed was very comfortable, the staff was very friendly and helpful, and the breakfast was great.

Authenticity & Character
The wooden decor, the beautiful flowerboxes, the location. It was all just lovely.
Location
Excellent location in the heart of Zermatt.
Staff
Very helpful. Went over all the room amenities when we got there. Held our luggage for us after we checked out while we did an excursion. The staff of the restaurant was great as well.
Cleanliness & Comfort
Schweizerhof hotel
Zürich

Very centrally located, clean, super friendly staff. We got there and were able to change our clothes (it was hotter than we thought!) and they stored our luggage for us while we did an excursion. The bed was comfortable and breakfast was delicious.

Authenticity & Character
Location
It was in the heart of Zurich. Easy to walk to the train station, restaurants, shops.
Staff
Everyone was very friendly and helpful.
Cleanliness & Comfort
Comfortable bed, clean room.
Activity Reviews
Paragliding
Paragliding
Switzerland

Oh my gosh, this was the best experience ever! We were both so nervous about doing this but it was incredible. My guide Veit was wonderful and put me at ease. He was so friendly and once we got airborne I was relaxed and able to enjoy this amazing experience. It went by so fast and I cannot describe how exhilarating and peaceful it was. Just incredible!

Quality of Experience
Experienced guides, safety first, very friendly, amazing views. It was incredible.
Guides, Drivers and Staff
Veit was the best. He and I just chatted while floating around in the air, no big deal! He made me feel very safe and comfortable.
Zürich city guided walking tour
Zürich city guided walking tour
Switzerland

Our guide Urs was a joy. He was very interesting and knowledgeable about Zurich. We walked several miles, covering lots of ground and history and seeing so many interesting sights. He stopped for photos and at the end of the tour he gave us a local restaurant recommendation which was delicious. We loved that it was just us, not a group, as it would've been hard to have a lot of people listening to him unless you had headsets. This was so much more personal. He was a pleasure to talk to and definitely takes pride in his job. Highly recommend.

Quality of Experience
Very interesting and we loved walking around the city.
Guides, Drivers and Staff
Super knowledgeable guide who loved talking about Zurich.
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Oct 24, 2023

Hi Graham, thank you! We are very glad you had such an amazing trip! We look forward to seeing you back soon!

A Million Stars!
Italy | Sep 23 - Oct 2, 2023

Aylor
Aylor T.
Atlanta, GA | Reviewed on Oct 04, 2023
Our trip was absolutely incredible. Andrea really hit it on the head. We had just a few ideas when we started this planning process, and this trip exceeded all of our expectations. Our hotels were amazing - I adored the uniqueness of them and how centrally located they all were. All the companies we worked with for the tours were excellent and easy to work with. Private transfers were on time and very kind. We could talk for hours about how every single detail of this trip was perfect - using... Read more

Our trip was absolutely incredible. Andrea really hit it on the head. We had just a few ideas when we started this planning process, and this trip exceeded all of our expectations. Our hotels were amazing - I adored the uniqueness of them and how centrally located they all were. All the companies we worked with for the tours were excellent and easy to work with. Private transfers were on time and very kind. We could talk for hours about how every single detail of this trip was perfect - using KimKim and Andrea took so much stress off of my shoulders and allowed me to enjoy this trip to the fullest. Could not recommend Andrea and this service more!

Hotel Reviews
Hotel Residence
Amalfi

LOVED this hotel in Amalfi!!! The location was incredible and the view was stunning. Would 1000% stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pendini
Florence

Excellent location and breakfast! Loved our little balcony in our room and beds were comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vatican Museums and Sistine Chapel - small group
Vatican Museums and Sistine Chapel - small group
Rome

This was one very long and extended due to the fact that we could not go to St Peters square that day. So it felt like the rest of the tour was extended so that we still hit 3 hours. Wish we learned more about the Vatican and what it is over standing outside staring at a picture of the Sistine Chapel's ceiling for 30 min.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - small group guided tour
Colosseum and Roman Forum - small group guided tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Florence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence small group guided walk including Accademia Gallery
Florence small group guided walk including Accademia Gallery
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 05, 2023

Hi Taylor,
thank you very much for your wonderful review. It is so great and important for us to know that our traveller had a great time and they take back home beautiful memories.

10 Adult family members making their first trip to Japan
Japan | Sep 11 - Sep 30, 2023

C
Carol V.
Canada | Reviewed on Oct 04, 2023
We were a group of family members who traveled together to Japan for the first time. We had no idea what to plan when we first started so a lot of ideas and plans were made and then changed. Angel was able to work through all that with us and was flexible and helpful all along the way. I am sure that it was frustrating for her as we made decisions and then changed them! In the end we had an amazing trip that all 10 of us enjoyed and I think we saw and did everything that Japan could offer... Read more

We were a group of family members who traveled together to Japan for the first time. We had no idea what to plan when we first started so a lot of ideas and plans were made and then changed. Angel was able to work through all that with us and was flexible and helpful all along the way. I am sure that it was frustrating for her as we made decisions and then changed them! In the end we had an amazing trip that all 10 of us enjoyed and I think we saw and did everything that Japan could offer in 3 weeks. I would defiantly use KimKim again. They were reasonable in pricing yet were able to provide us with private tours, transport and guides all along the way. Transport was excellent. Guides and drivers showed up on time and ready to give us their best. Suggested tour ideas from Angel turned out well. We had the first foodie tour that was below our expectations and Angel worked hard to provide us a better experience for the next one. I appreciate that. Not everything works out the way you envision but being able to change and improve on the fly makes this company and this agent great.
One activity that I would recommend was the meditation session that we had with Rev. Takafumi Kawakami at Shunkoin in Myoshinji Temple. Not only did we have an enlightening session along with a tea service but the Reverend was also engaging and free with his time and knowledge about his temple and his life. Such a learning experience for all of us.
We make katana's at a forge just outside of Kyoto and that was also a crowd pleaser. The small but mighty samurai and ninja museum in Kyoto was well worth the small entrance fee and short time that the tour lasts. The Gion Geshia show and walking tour was an experience that shouldn't be missed. The rickshaw ride through the bamboo forest was very cool. We did a cooking class in Tokyo that was excellent as well as enjoyed the team lab planet experience. We were fortunate enough to be in Japan during the sumo wrestling tournament and everyone enjoyed that event. Just for future - don't get the 4 person box for 4 people. Way too small! Angel did warn us but we wanted to experience it that way so that's what we did. Next time only 2 people in a 4 person box. Thanks Angel for putting our trip together for us.

Hotel Review
Ryokan Aura Tachibana
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Oct 14, 2023
Hi Carol
Thank you very much for the positive feedback! It’s my great honor and pleasure to customize your family trip to Japan. I'm glad to hear that you have wonderful experience with your private guide and drive and I have passed your thanks to them and meanwhile bring back to you and your family with their best wishes. Meanwhile so happy to know you are so impressed by the meditation session which is one of the best temple cultures and can bring us back to the nature and...
Read more

Hi Carol
Thank you very much for the positive feedback! It’s my great honor and pleasure to customize your family trip to Japan. I'm glad to hear that you have wonderful experience with your private guide and drive and I have passed your thanks to them and meanwhile bring back to you and your family with their best wishes. Meanwhile so happy to know you are so impressed by the meditation session which is one of the best temple cultures and can bring us back to the nature and peaceful.
Wishing you and your family many more incredible adventures ahead! We look forward to the opportunity to assist you again in the future.
Warmest regards,
Angel

Thank you Kim Kim for a fabulous trip to Gree...
Greece | Sep 19 - Sep 28, 2023

Debbie
Debbie T.
New Zealand | Reviewed on Oct 04, 2023
Thank you Kim Kim for a fabulous trip to Greece.
Every aspect of trip was brilliant.
The pre planning and holiday design with Rebecca was perfect, we achieved our holiday goals and have many places we would like return to. It was a great introduction to Greece.
Gina - Met us on our first night in Athens fo r a welcome coffee & introduction to city, a great gesture after travelling 32 hours from NZ
George- we loved the food tour, your wealth of knowledge on Greek food, Greek culture and...
Read more

Thank you Kim Kim for a fabulous trip to Greece.
Every aspect of trip was brilliant.
The pre planning and holiday design with Rebecca was perfect, we achieved our holiday goals and have many places we would like return to. It was a great introduction to Greece.
Gina - Met us on our first night in Athens fo r a welcome coffee & introduction to city, a great gesture after travelling 32 hours from NZ
George- we loved the food tour, your wealth of knowledge on Greek food, Greek culture and the universe in general, great company.
Nicholas- Thank you for your fascinating tour of the Acropolis. We followed up the next day with a trip to the Acropolis Museum, which completed the experience.
We left Greece with wonderful Memories and we will return. Thank you

Hotel Review
Liana Beach Hotel & Spa
Naxos

Naxos was our favourite Island on this trip The Liana Beach Hotel was a perfect location for rest and relaxation. Right on the beach, which was ideal for swimming. The hotel staff were friendly and extremely helpful. Our room was immaculate and very spacious compared to other venues in Greece. Rooms modern, with digital setups & Wifi, Pool & Spa areas modern and clean Will definately stay again when in Naxos

Authenticity & Character
Very friendly staff, appeared to be family run, reception ope 24 /7
Location
Out of city centre, on beautiful beach, local cafes & shops close
Staff
Friendly and attentive
Cleanliness & Comfort
Room was immaculate, comfortable bed & linen
Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Oct 05, 2023

Dear Debbie,
Thank you so much for your thoughtful and wonderful review !
I am so happy to hear that we achieved your holiday goals and that you would like to come to my beautiful country again and yes, there are still so many places for you to experience.
We always strive to meet expectations and we’re happy to hear we hit the mark for you.
Can’t wait to have you back for your next trip to Greece !
Until then, take care!
Rebecca and the GrecianLux Team

Everything was awesome, the service the atten...
Thailand | Sep 25 - Oct 1, 2023

R
Rafael G.
Dallas, TX | Reviewed on Oct 04, 2023
Everything was awesome, the service the attention and overall we are very happy with the whole trip Read more

Everything was awesome, the service the attention and overall we are very happy with the whole trip

Hotel Reviews
Phi Phi CoCo Beach Resort
Krabi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sukosol Hotel, Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chiang Mai Elephant Friends
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Oct 04, 2023

Hi Rafael,

Thank you so much for the reviews and it's really kind of you.
This makes my day and your feedback motivates me a lot :)
Thanks for enjoying the trip!

Best,
Tina

Our guides Evana in Split, Jelena in Hvar and...
Croatia | Sep 22 - Sep 29, 2023

L
Lisa S.
Quincy, MA | Reviewed on Oct 04, 2023
Our guides Evana in Split, Jelena in Hvar and Nika in Dubrovnik were absolutely amazing. They took their time with us, and we felt very comfortable around them. Jelena was especially nice, we laughed with her, shared family stories and family photos, she felt like she was part of our family. Each of them were very knowledgeable about their cities and made each tour informative and memorable. The most memorable part of our trip would have to be the bicycle tour in Hvar and the Blue Cave... Read more

Our guides Evana in Split, Jelena in Hvar and Nika in Dubrovnik were absolutely amazing. They took their time with us, and we felt very comfortable around them. Jelena was especially nice, we laughed with her, shared family stories and family photos, she felt like she was part of our family. Each of them were very knowledgeable about their cities and made each tour informative and memorable. The most memorable part of our trip would have to be the bicycle tour in Hvar and the Blue Cave boat tour in Hvar. On the bicycle tour, we were able to get a better idea of the culture and bike around small towns and see the true beauty of the city. The boat tour gave us a ride to the Blue Cave (breathtaking) and to a couple other beaches which were beautiful as well.

Hotel Reviews
Bota Palace
Dubrovnik

This Hotel was right in the heart of Dubrovnik on the main street, easy access to all restaurant, shops, etc.

Authenticity & Character
Breakfast brough to your room every morning
Location
It was on the main street which made it easily accessible
Staff
Cleanliness & Comfort
The bathroom was beautiful and clean, the sleeping area was spacious and the beds were very comfortable
Heritage Hotel Dea
Hvar

The hotel staff were so nice and polite. Very hard workers

Authenticity & Character
loved the restaurant area and the breakfast choices.
Location
It was right near the port which made it easier for travel to and from Hvar
Staff
both of the men working there were very friendly, always seemed eager to help and made sure our stay was comfortable
Cleanliness & Comfort
very clean bathroom and beds. Beds were comfortable and stocked with plenty of toiletries.
Villa Toni Design Apartments
Split

Wonderful, the host of the hotel was very accommodating and very, very nice. The hotel, was clean, and near all the things we wanted to see in Split.

Authenticity & Character
breakfast in the little area off the main lobby
Location
close to the Diocletian Castle
Staff
The host was so friendly and accommodating, made us feel very welcome
Cleanliness & Comfort
had a nice living area in addition to the bedroom which gave it more room
Activity Reviews
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

This was a special tour, we were able to see the city from an actual tour guide that grew up within the city walls, so she was able to point out personal landmarks for us. The fact that this City is contained in the 4 walls made us feel safe and comfortable, we truly felt like we belonged there, not just as a tourist

Quality of Experience
If you are a game of thrones fan, the steps?
Guides, Drivers and Staff
Nika was beautiful and helpful, gave us some good recommendations for coffee, wine and dinner. Made us feel very welcome in her home city, even showed us where her parents still live
Transport
Private Island of Hvar Cycling Tour
Private Island of Hvar Cycling Tour
Croatia

This was one of our favorite excursions. Jelena was outstanding, she made us feel very welcome and took time to show us little details of the city that one would not necessarily know if they traveled without a tour guide. We got to spend time at a small family owned winery, saw plenty of olive trees, grape vines, fig trees, and some quaint little cities along the way.

Quality of Experience
Did not feel rushed at all throughout the tour, got to learn a lot about Hvar and its beauty. This was a wonderful place to visit
Guides, Drivers and Staff
Jelena was fun to be around, she is well known around the city so she made us feel like part of the city too when we were with her.
Transport
Small Group Speedboat Tour: Blue Cave, Vis Island, & Pakleni Islands
Small Group Speedboat Tour: Blue Cave, Vis Island, & Pakleni Islands
Hvar

Absolutely stunning attraction. The Blue Cave was better than we imagined. We were able to go to a couple of other beaches to swim, one being one of the most beautiful beaches in Europe.

Quality of Experience
Guides, Drivers and Staff
the boaters were very friendly and made sure we felt safe at all times
Transport
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

Evana was delightful and made the tour memorable. She even dealt with the downpour of rain in a professional manner. She was very knowledgeable and took her time to explain things to us.

Quality of Experience
Just learning about the history and seeing the inside of the Castle
Guides, Drivers and Staff
Evana was great, she answered our questions and gave us insights on where to shop and dine
Transport
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 04, 2023

Hi Lisa,
Thank you so much for your review! I’m glad to hear you had a great time on your tours and it's so nice to hear that you made such a connection with Jelena. Your feedback means a lot to us and any future travelers as it helps us to offer only the best experiences! I’ll be sure to pass on your comments to our guides. I truly hope you and Vicki had an amazing time in Croatia and that you’ve made some long-lasting memories here. It was great planning this trip with you and I hope you’ll choose Croatia as your travel destination again. Wishing you all the best,
Nikola

Better in Croatia with KimKim and Coratique!
Croatia | Sep 20 - Sep 28, 2023

Lucy
Lucy T.
Spokane, WA | Reviewed on Oct 04, 2023
Our trip was fabulous and it was even better because of the knowledgeable and friendly guides that we had along the way. Our only regret is that we didn't stay longer. We usually plan our trips ourselves and it was made so much more seamless with kimKim and Croatique handling all the details. Wouldn't hesitate to use them again. It was worth the extra cost. Peter and Ivana (both Ivanas :-)) were fun and great to have around. Nikola was always available and each night we got a detailed... Read more

Our trip was fabulous and it was even better because of the knowledgeable and friendly guides that we had along the way. Our only regret is that we didn't stay longer. We usually plan our trips ourselves and it was made so much more seamless with kimKim and Croatique handling all the details. Wouldn't hesitate to use them again. It was worth the extra cost. Peter and Ivana (both Ivanas :-)) were fun and great to have around. Nikola was always available and each night we got a detailed text as to the next day's events. He timely handled any requests we had and when the weather prohibited some of our plans, he worked hard to make something else happen that we would be happy with and when not possible offered a refund (which was unexpected but much appreciated).

Hotel Reviews
Villa Orabelle
Dubrovnik

Beautiful hotel nice room, comfortable bed. When we arrived there was a hand written note and a bottle of wine in our room. Each night they had turn down service and left a little treat. It made us feel extra special.

Authenticity & Character
Very modern and lovely infinity pools (although, I will say the were quite chilly)
Location
Away from the hustle and bustle of old town. also only about a 15 minute walk to and from
Staff
Wonderful and friendly staff. again very accommodating.
Cleanliness & Comfort
It would have been nice to have robes in the room.
Hotel Korsal
Korčula

Lovely hotel. Our room had a peekaboo view of the sea and a nice little patio. The fridge wasn't cooling so the staff was nice enough to chill our wine while we went to the beach and for a bike ride. It would have been nice to have robes in the room.

Authenticity & Character
It was more modern but the breakfast area had a lovely view of the sea .
Location
It was a close walk to the old town.
Staff
Cleanliness & Comfort
Heritage Hotel Dea
Hvar

Great location not far from the docks. Accommodating staff and friendly. We had our laundry service done and they gave us a 50% discount!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bed was two twins put together. It was comfortable but to make it even better it would be nice to have a mattress topper.
Makarun Heritage Rooms
Split

Great location, excellent breakfast, accommodating staff.

Location
Staff
Cleanliness & Comfort
Guest House Forty-Four
Dubrovnik

Lovely accommodations and helpful staff. Paula even walked us to the restaurant that she had made reservations for us at.

Authenticity & Character
Location
Nice off the beaten path in old town.
Staff
friendly and accommodating
Cleanliness & Comfort
Activity Reviews
Konavle Region Culinary Experience (small group)
Konavle Region Culinary Experience (small group)
Croatia

This was a great experience the Mujo Family was so gracious and welcoming. They loved sharing what they do and made us feel like we were a part of it all. It ended up being a bit longer than we had anticipated, but was a great experience nonetheless.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Ivana (a different one) was funny, engaging and knowledgeable. We enjoyed it. She gave us good advice for where to start the wall walk also which as very helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Sea Kayak Tour on Korčula
Sea Kayak Tour on Korčula
Korčula

This didn't happen because of the Bura winds. We were told we would get a refund for that which was unexpected and appreciated.

Quality of Experience
Due to Bura Winds we couldn't go on this it was cancelled.
Guides, Drivers and Staff
Private Island of Hvar Cycling Tour & Visit to the Local Winery
Private Island of Hvar Cycling Tour & Visit to the Local Winery
Croatia

Well this bike tour didn't happen because of the thunderstorms and heavy rains. But the guide still picked us up and showed us what he could and ended up at his winery/home. His wine tasting room was amazing. 350 years old and it was just the two of us. It wasn't what we had planed but no one can control the weather. Unfortunately all the tours for the next day were booked so there weren't any other options. Our guide was very sweet and did what he could to still make it special and informative.

Quality of Experience
I mean it wasnt what we had hoped to do but it was at least something.
Guides, Drivers and Staff
Transport
Gourmet Experience at Local Winery
Gourmet Experience at Local Winery
Croatia

This was a lovely winery and we had a nice lunch there. Ante Sladic Winery has mostly younger wines, but I could see if they were stored for a bit longer, they would be even better.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Trip to Krka National Park & Šibenik
Private Day Trip to Krka National Park & Šibenik
Croatia

Ivana was our guide for this as well and she had a driver this time with her and he was FANTASTIC! That guy knew all the ins and outs of how to get around the ginormous busses on a VERY narrow road into the park. Having a driver made it so much more efficient and Ivana knew how to get around the crowded areas in the park as well. By the end of the day, I felt like we had been friends for a long time. :-)

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

Ivana was great and very knowledgeable. Very friendly and funny! I was so happy when we found out she would be our guide the next day also!

Quality of Experience
Guides, Drivers and Staff
Transport
Ston Oysters Experience & Wine Tasting
Ston Oysters Experience & Wine Tasting
Croatia

It was a great couple of stops. The oyster experience was extra special because we were the only two on the boat. THe winds prevented us from actually having lunch out on the floating "restaurant" but they took us back to the actual restaurant and we were able to experience that as well. All in all it was a wonderful trip. The winery was really interesting small estate winery with REALLY good wines. Nice tour and history of how they make their wines and great tastings. Would have liked to be able to bring some of their wine back!

Quality of Experience
Guides, Drivers and Staff
Transport
Peter was so amazing and wanted so much for our time to be enjoyable
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 05, 2023

Hi Lucy,
Thank you for taking the time to write us such a lovely review! We always try our best to accommodate our travelers wishes and make this trip as memorable as possible. I’m happy to hear you had a great time with your guides and driver and will pass on your feedback to them! It’s such a privilege to be able to introduce people to my home country and I do hope you will visit Croatia again. It was great working with you and Edward on this trip and I wish you both nothing but the best,
Nikola

Istanbul to Ephesus in a week
Turkey | Sep 23 - Sep 30, 2023

Linda
Linda W.
Oregon City, OR | Reviewed on Oct 03, 2023
My husband and I are active, independent travelers and really appreciated customized Berat's itinerary planning for our trip to Turkey. We'd never used KimKim -- or gone to Turkey before -- but had an excellent experience! Berat's hotel choices were great -- we stayed three nights at the Bank Hotel in Istanbul which we really enjoyed (we'd just gotten off a small cabin on a sailboat so the quiet room with the big bed and bathroom were appreciated!) We were paired with a fabulous private... Read more

My husband and I are active, independent travelers and really appreciated customized Berat's itinerary planning for our trip to Turkey. We'd never used KimKim -- or gone to Turkey before -- but had an excellent experience! Berat's hotel choices were great -- we stayed three nights at the Bank Hotel in Istanbul which we really enjoyed (we'd just gotten off a small cabin on a sailboat so the quiet room with the big bed and bathroom were appreciated!) We were paired with a fabulous private guide, Volkan, whose passion, knowledge and enthusiasm about the history of the area was really exciting. We walked all over Istanbul for two days with Volkan and had an amazing time. It's a busy, crowded city and our guide's ability to navigate the crowds, neighborhoods and city sites allowed us to cover the city more efficiently and reduce the stress of doing this all on our own. We travelled on foot, by boat (on the Bosphorus) and by local mass transit and cab. From Istanbul we headed to Canakkale to view some WWI sites and memorials then on to Pergamon, Troy and Sirince (near Ephesus). With Volkan we saw SO many interesting ancient ruins and museums. He providing excellent guiding and briefings, but also gave us time on our own to enjoy and soak up the culture and history. We spent one night in Behramkale at a lovely small hotel with a gorgeous sunset view and then two nights in the village of Sirince. Berat was extremely professional and responsive during the entire process and answered all our questions. It was amazing, all the way around.

Hotel Reviews
Nisanyan Houses
Selçuk

I'm so glad Berat booked us here. It's at the far end of the village on a rather rough road but worth it. Enjoyed dining there two nights -- beautiful terrace and nice breakfast, too. I wouldn't recommend for folks with mobility issues as the road is a bit rough and uphill. Fun to walk through the shops and lanes below the hotel.

Authenticity & Character
Cleanliness & Comfort
Assos Sunset Boutique Hotel
Çanakkale

Very cute, friendly hotel. I would not recommend for anyone with mobility issues as there were a lot of stone steps! Beautiful terrace with sunset views. We had a simple pasta dinner and a bottle of wine - very enjoyable. Watched the distant lightening as the sky grew dark.

Authenticity & Character
Cleanliness & Comfort
Very good - but there were dead batteries in the TV and the power outlet by the sink did not work. A few minor things. Otherwise very comfortable overall.
Bengodi Boutique Hotel

Very few people were staying here so we pretty much had the place to ourselves. Beautiful area. We had a wine tasting and ate dinner there that night - great food. Also the small adjacent museum is worth a look.

Cleanliness & Comfort
The Bank Hotel
Istanbul

Great location and very quiet. Nice bar and upscale restaurant upstairs. They'll do laundry -- but it's spendy (we were desperate!) Excellent breakfast, comfy bed -- perfect, all the way around.

Authenticity & Character
Location
Close to Galata Bridge.
Staff
Cleanliness & Comfort
They left us chocolates!
Activity Reviews
Private Transfer to Çanakkale: Explore the WWI Sites of Gallipoli -
Private Transfer to Çanakkale: Explore the WWI Sites of Gallipoli -
Turkey

I was really curious about this strategic area of the world -- and the battles fought there during WWI. The memorials and views are great and our guide did a great job of providing background and context.

Strolling around Old City Walls, Fener + Balat
Strolling around Old City Walls, Fener + Balat
İstanbul

We walked all over! Having Volkan (our guide) with just me and Connelly made this a really fun -- and efficient day. We especially enjoyed a local farmer's market. Spices cost less there than at the bigger Spice market. Our trip on the Bosphorus was fun, too. Another way to see the city -- by water.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul

Our guide gave us an amazing history lesson when he met us at our hotel the first day -- a review of Ottoman and pre-Ottoman Empire history that we really appreciated as it put everything in perspective. We did the mosques and the Topkapi Palace on a Sunday and the city was really busy and crowded. Having a guide made a difference! Istanbul is amazing.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Oct 04, 2023

Dear Linda,
Thank you for this great + detailed review! We are very happy to hear you had a positive experience in our beautiful country. Thank you very much for choosing us and for taking the time to write this review - much appreciated. We look forward to welcoming you again in the near future.
All best regards on behalf of Trail Travel team,
Berat

Guðmundur Óli nailed it!!
Iceland | Sep 23 - Sep 30, 2023

A
Ann M.
Portland, OR | Reviewed on Oct 03, 2023

Guðmundur Óli nailed it!! Our family car trip to Iceland couldn't have been better! 100% fewer arguments and headaches because we followed his wonderful itineray. He did a fantastic job curating our trip to our interests and tastes!

Local specialist:
G
Guðmundur P.
Iceland | Replied on Oct 06, 2023

Thank you for the nice words Ann! I am happy that your trip was a smashing success :)
Shall we start planning your return? ;)

Ten Days in Mexico City and Tepotzlan
Mexico | Sep 19 - Sep 30, 2023

P
Pat D.
El Cerrito, CA | Reviewed on Oct 03, 2023
Ten days in Mexico City. The Zocalo Central hotel was lovely and conveniently located for exploring the Historic Center. Our two guided tours, History and street food tasting (Daniella), and Flavors of San Juan Market (Clara from Eat Mexico) were excellent. Pablo was also excellent in our guided tour of the Anthropological Museum. Fortunately we went early and avoided massive crowds. Chapultepec Castle on a Sunday afternoon is a mistake. We abandoned the plan because of crowds. ... Read more

Ten days in Mexico City. The Zocalo Central hotel was lovely and conveniently located for exploring the Historic Center. Our two guided tours, History and street food tasting (Daniella), and Flavors of San Juan Market (Clara from Eat Mexico) were excellent. Pablo was also excellent in our guided tour of the Anthropological Museum. Fortunately we went early and avoided massive crowds. Chapultepec Castle on a Sunday afternoon is a mistake. We abandoned the plan because of crowds. Annemarie(?) guided us well at Teotihuacan. Personally, the Basilica was not a priority.
We had a good amount of independent time for the Rivera murals at the Secretaria de Education Public, Temple Mayor Museum, Museo de Artes Populares, National Museum.
Tepotzlan -- a beautiful retreat. While the staff at Hotel Rustic and Spa were fine, we were the only guests, the hotel did not have spa activities and seemed unprepared for us. The rooms were fairly basic, no hairdryer or hangers, and not especially clean. However the views with morning coffee were wonderful. We enjoyed exploring the town, and especially dinner at Veladora.
Coyoacan was a pleasant change from the Historic Center, and Casa Jacinta Guest House was charming, comfortable and well located. We especially loved eating at Los Danzantes and Corazon de Maguey. Watching the flow of vendors, families, couples in the Jardin Centenario was an easy way to pass the time between explorations.
The Ecological tour to the Chinampas of Xochimilco, guided by Pablo, was excellent, a relaxing and informative boat tour and farm visit on the historic canals.
Our drivers and airport transfers were efficient. Our guides all spoke English and were very knowledgeable.

Local specialist: Isabelle Bauer
Isabelle
Isabelle Bauer
Local specialist in Tulum | Replied on Oct 03, 2023

Dear Pat!

Thank you very much for your feedback! We appreciate it a lot and it helps us to constantly improve our service.

Great that you learned so much about this beautiful country thanks to the profesional & enthusiastic guides we work with .

I am happy to read that you liked Casa Jacinta! It is my favourite hotel in Coyoacán! Emiliano is a great host :)

It was a pleasure planning your trip and I would love to welcome you again in Mexico!

Isa and Rutopía team

Our travel agent Thanos was fantastic. He was...
Italy | Sep 23 - Sep 30, 2023

D
Dannielle M.
San Leandro, CA | Reviewed on Oct 03, 2023
Our travel agent Thanos was fantastic. He was very flexible and fun to work with. We had a large group and needed to make a lot of pivots and edits to our trip and he never seemed frustrated and always responded with positivity and a feeling that he was excited to make a trip that we were happy with. The trip itself was wonderful. Transportation was seamless. Excursions were amazing and our guides were the absolute best! Super friendly, informative, helpful and just FUN! During the trip... Read more

Our travel agent Thanos was fantastic. He was very flexible and fun to work with. We had a large group and needed to make a lot of pivots and edits to our trip and he never seemed frustrated and always responded with positivity and a feeling that he was excited to make a trip that we were happy with. The trip itself was wonderful. Transportation was seamless. Excursions were amazing and our guides were the absolute best! Super friendly, informative, helpful and just FUN! During the trip Thanos was super responsive if questions came up r it we needed help. I am soooo happy with how our trip turned out and will definitely be using KimKim services for our next big excursion!

Hotel Reviews
Hotel Mulino Di Firenze
Florence

Great hotel with lovely grounds. Evening restaurant is just okay but we really enjoyed the complimentary breakfast.

Authenticity & Character
Location
Staff
Very helpful with calling taxis for us.
Cleanliness & Comfort
Apartment in Sorrento

Okay apartment but better for smaller groups given the layout. The main challenge was the bathrooms did not have doors in 2 of the bedrooms making sharing hard and the sink was outside of the bathroom. There were also some places that seemed to have mildew. The spaces are were overall small and we ended up just keeping some of our luggage in the living room. Beds were comfortable, the outdoor area was lovely, great location. The manager was very helpful with recommendations , trouble shooting, helping us organize transportations, etc. We really appreciated his help during the trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mildew stains and the overall layout was hard for such a large group
Activity Reviews
Tour To Capri From Sorrento
Tour To Capri From Sorrento
Italy

A must do! So beautiful. We were able to swim twice and had free time on Capri to explore and eat at the seaside restaurants.

Quality of Experience
Guides, Drivers and Staff
Our guide was just okay compared to the friendliness of our others on other excursions
Transport
Loved the size of the boat but was an older model.
Private Full-Day Tour to Cinque Terre
Private Full-Day Tour to Cinque Terre
Florence

One of the highlights of the trip!! Our guide Andrea was amazing and the whole day was filled with fun and delicious food. Would do this again in a heartbeat!

Quality of Experience
Guides, Drivers and Staff
Transport
Siena & San Gimignano with wine tasting & lunch
Siena & San Gimignano with wine tasting & lunch
Florence

Small family owned winery that was in an amazing scenic location. Our guide was so sweet and the tour and tasting was small and intimate. We really enjoyed ourselves.

Quality of Experience
Guides, Drivers and Staff
Transport
Timely and kind driver.
Local specialist: Thanos Nikopoulos

Excellent choisi for planning a trip to Ireland
Ireland | Sep 26 - Oct 2, 2023

D
David K.
Phoenix, AZ | Reviewed on Oct 03, 2023
Claire did a nice job of adjusting our trip to our needs. Each place we stayed had charm and character. Had never been to Ireland, so we were not sure where to go and what to see, in the 8 days we were here. Read more

Claire did a nice job of adjusting our trip to our needs. Each place we stayed had charm and character. Had never been to Ireland, so we were not sure where to go and what to see, in the 8 days we were here.

Hotel Reviews
Clontarf Castle Hotel
Dublin

Charming, but did not feel like we were living in a castle. The rooms were ok, but, smaller and resourceful. A little distance from downtown area. It happened to be very busy (there was a wedding going on), so the staff was overcome and trying their best.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Victoria Hotel
Killarney

One of the best hotels wee stayed in Ireland. Close and far enough from downtown Killareny. Easy cab ride. Clean, great room (and shower pressure, OMG). Excellent food in the restaurant and breakfast area. Great bar area. Extremely comfortable beds and rooms. Staff was excellent and helpful.

Authenticity & Character
Location
less than 1 mile to town
Staff
Cleanliness & Comfort
Cannaway House B&B
Macroom

Very charming and quiet location in the hills of a farm (horses) in the hills of Macroom co. Beds are smaller, WIFI is terrible., our shower was a capsule, which made us feel claustrophobic . Owners were very nice and helpful with dining recommendations. The charm and comfort overtook the inconvenience. Traditional irish breakfast was very good.

Authenticity & Character
The family, The home and the armlike surroundings
Location
Make sure you take the shortest route from the main road. Our garmin took us many miles through muddy, narrow, back roads.
Staff
Great hosts
Cleanliness & Comfort
Ashling Hotel Dublin
Dublin

great old Irish charm. Nice breakfast included. Close to walk to points of interest

Authenticity & Character
Traditional hotel/Bar
Location
Close proximity and safe to walk at night
Staff
language barrier and instead of taking care of a plumbing problem, questioned our use of such fixture.
Cleanliness & Comfort
beds very comfortable
Activity Reviews
Self-Guided Guinness Storehouse Experience
Self-Guided Guinness Storehouse Experience
Dublin

Pretty cool and interesting, even if you are not a beer drinker. Very touristy and busy the day we went. Our tickets included a complimentary pint of beer in the gravity room atop the the building. Great city views and information on the windows.

Quality of Experience
Guides, Drivers and Staff
self guided, but, they had staff everywhere to direct you
Transport
free parking
Irish Dancing - The Irish House Party (Dinner & Show)
Irish Dancing - The Irish House Party (Dinner & Show)
Dublin

This was a highlight of our trip. The dinner was very good. I would order the Salmon or Chicken. The show was outstanding. The band leader was informative and funny, and the talent of each individual was great.

Quality of Experience
Food
Guides, Drivers and Staff
Guided Killarney National Park Walking Tour
Guided Killarney National Park Walking Tour
Killarney

We were lucky with our guide, Mike. A local who loves to walk and chat about the history of the largest park (he said in the world). 26,000 acres. we did about a 3 mile hike and learned more about the town and the royals who owned the park.

Quality of Experience
Guides, Drivers and Staff
Visit of Bantry house and Garden
Visit of Bantry house and Garden
Ireland

A great place to tour. You could just feel like you were stepping back in time, while visiting each room of this well restored home. It was very rainy the day we went, but still toured the gardens and climbed the steps for the water view.

Quality of Experience
Guides, Drivers and Staff
Guided Visit of Cork city Gaol ( Former Prison in Ireland)
Guided Visit of Cork city Gaol ( Former Prison in Ireland)
Cork

Very interesting self guided tour. They have kept the original building in good shape and it was worth a stop. The town has many great restaurants and taverns. We had a fun time at Oliver Plunkett for dinner and music.

Quality of Experience
Guides, Drivers and Staff
Visit Blarney Castle and Kiss the Stone
Visit Blarney Castle and Kiss the Stone
Ireland

Not quite what I expected. The grounds and Castle were amazing. The wait and process of "kissing the stone" are not quite what we expected. Google it to see. Some people were afraid and claustrophobic of the process. Most everyone there, young and old did it.

Quality of Experience
Guides, Drivers and Staff
Transport
big parking area
House of Waterford
House of Waterford
Ireland

Pretty cool place to tour and learn and watch the crystal production as its being done.

Quality of Experience
Guides, Drivers and Staff
Entry into the Emigration Museum EPIC
Entry into the Emigration Museum EPIC
Dublin

Great place to learn about the History of Ireland.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Oct 04, 2023

Hi David,

A massive thank you for the review & feedback you have left for us.

It was an absolute pleasure working with you on this trip and I'm delighted that you enjoyed the activities we found for you!

Wishing the 3 of you all the best & hoping to see you again in the future.

Claire

All in all Kimkim was fantastic. They truly ...
Greece | Sep 14 - Sep 23, 2023

R
richard r.
New Berlin, WI | Reviewed on Oct 03, 2023
All in all Kimkim was fantastic. They truly set up pick ups and drop offs easy. Accommodations we very good. So they set up a WhatsApp’s communication while was very responsive. We had a could issues as we started out and KimKim was prompt to resolve.
1) was looking to snorkel this trip. Found out the boat did not have equipment, a quick text to KimKim and we had snorkels for the rest of the trip
2) at out first port stop we were charged a docking fee. We had specific email prior to...
Read more

All in all Kimkim was fantastic. They truly set up pick ups and drop offs easy. Accommodations we very good. So they set up a WhatsApp’s communication while was very responsive. We had a could issues as we started out and KimKim was prompt to resolve.
1) was looking to snorkel this trip. Found out the boat did not have equipment, a quick text to KimKim and we had snorkels for the rest of the trip
2) at out first port stop we were charged a docking fee. We had specific email prior to leaving on additional cost to expect. A quick text to KimKim and the issue was resolved

Our captain and host were very friendly. Listened to what we wanted to do and was able to satisfy them. We sailed 4 our of the seven days, which was related to the wind. A few days there was no wind and one day it was too windy. KimKim made the host position was optional. I would recommend to include a host with captain. She helped with many sailing choirs and while anchoring.

I would highly recommend using KimKim. I would use them again

Hotel Review
Ava Hotel & Suites
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos

Kim Kim made our trip to Portugal and Spain amazing!
Portugal | Sep 15 - Sep 27, 2023

DONALD
DONALD R.
Reading, MA | Reviewed on Oct 03, 2023
Marta organized a fabulous fall trip for us in Portugal and Spain. Each of our guides and all of the transfers were prompt and professional. Sandra in Porto was an amazing guide and brought the city’s culture, spirit, history and flavors to life. The sommelier for our wine tasting in Lisbon got our trip off to a great start. Bordelo House in Lisbon was awesome. Our original guide in Sintra had a family emergency but arranged for George to fill in who proved to be terrific providing a... Read more

Marta organized a fabulous fall trip for us in Portugal and Spain. Each of our guides and all of the transfers were prompt and professional. Sandra in Porto was an amazing guide and brought the city’s culture, spirit, history and flavors to life. The sommelier for our wine tasting in Lisbon got our trip off to a great start. Bordelo House in Lisbon was awesome. Our original guide in Sintra had a family emergency but arranged for George to fill in who proved to be terrific providing a delicious picnic spread and physical assistance when needed to handle the fairly strenuous hike. His knowledge of the area was exceptional. While we loved the trip to the Douro Valley the 1 hr boat cruise was disappointing since it travels only 1/2 hour up the river and then returns to the dock without any narration. Our stay in Barcelona was also great. The guitarist on the sail was excellent though the departure location was a bit of a challenge to find. Overall though we could not be happier with our Kim Kim experience. Don

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Oct 03, 2023

Dear Don, thanks for taking the time to submit the review! It has been a pleasure to prepare this trip to Portugal and Spain for you, and I hope you come back to continue discovering these beautiful countries once more in the future. We will make sure all out guides receive your feedback and we continue improving. All my best, Marta

Noureedin and Ayub were knowledgeable and I ...
Morocco | Sep 16 - Sep 25, 2023

K
[email protected] W.
United Kingdom | Reviewed on Oct 03, 2023
Noureedin and Ayub were knowledgeable and I learnt about Burber history
Saed is a very good organiser but the local guides were not so brilliant
It would have been better to stay longer in places rather then travelling everyday
Some personal time would have been good
Read more

Noureedin and Ayub were knowledgeable and I learnt about Burber history
Saed is a very good organiser but the local guides were not so brilliant
It would have been better to stay longer in places rather then travelling everyday
Some personal time would have been good

Hotel Review
Desert Luxury Camp Erg Chebbi
Merzouga

It was amazing experience Nice camps

Authenticity & Character
Authenticity & Character
Location
Nice
Location
Nice
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 05, 2023
Hi Kauser, Thank you for taking the time to share your feedback about your recent experience with us. We're delighted to hear that Noureedin and Ayub provided you with valuable insights into Berber history. They are indeed knowledgeable and passionate about sharing their expertise. We're sorry to hear that some of the local guides did not meet your expectations. We will certainly review their performance to ensure that our guests receive the best possible experience during their... Read more

Hi Kauser,

Thank you for taking the time to share your feedback about your recent experience with us. We're delighted to hear that Noureedin and Ayub provided you with valuable insights into Berber history. They are indeed knowledgeable and passionate about sharing their expertise.

We're sorry to hear that some of the local guides did not meet your expectations. We will certainly review their performance to ensure that our guests receive the best possible experience during their tours.

Your suggestion of spending more time in each location is valuable feedback, and we will take it into consideration when planning future itineraries. We understand the importance of allowing our guests to fully immerse themselves in the culture and history of each place.

Your feedback is incredibly important to us as it helps us improve our services. We hope to have the opportunity to welcome you back on another journey in the future, and we'll strive to make it an even more memorable experience.

Best regards,
Abdel

Extremely happy and satisfied with the servic...
Greece | Sep 23 - Oct 1, 2023

Neha
Neha B.
India | Reviewed on Oct 03, 2023
Extremely happy and satisfied with the service provided by Angela. To begin with feedback The first 2 executive (Ioannis Antoniadis and Dimitrios) whom we interacted were not as per our expectations..as one was not patient and didn't had time assist us and the other one provided incorrect information ,forced us to proceed with the itinerary which he liked. Finally,After escalating to kimkim team we were contacted by Angela...who was very prompt and helpful. I would like to... Read more

Extremely happy and satisfied with the service provided by Angela.

To begin with feedback

The first 2 executive (Ioannis Antoniadis and Dimitrios) whom we interacted were not as per our expectations..as one was not patient and didn't had time assist us and the other one provided incorrect information ,forced us to proceed with the itinerary which he liked.

Finally,After escalating to kimkim team we were contacted by Angela...who was very prompt and helpful.

I would like to express my heartfelt appreciation for the incredible travel experience  provided by Angela.

From start to finish, it was an adventure that exceeded all my expectations, and I couldn't have asked for a better tour operator to make it all happen.

First and foremost, your attention to detail was remarkable. The itinerary you crafted was not only comprehensive but also perfectly tailored to my interests. Every day was filled with breathtaking sights, leaving no room for boredom.

The accommodations you selected were top-notch. Each hotel  was not only comfortable but also strategically located, allowing me to fully immerse myself in the beauty of each destination.

I was particularly impressed by your commitment and professionalism in all the matters.

Moreover, the level of customer service I received was outstanding. From the moment I inquired about the trip to the final farewell, you were attentive, responsive, and always willing to go the extra mile to accommodate my requests.

All the guides and drivers except the one who dropped us to ferry to mykonos were very professional.

In conclusion, my journey with kimkim was nothing short of spectacular. It was an adventure filled with unforgettable memories,  Thank you for turning my dream trip into a reality.

I look forward to traveling with KimKim again in the future and will enthusiastically recommend your services to friends and family who share a passion for exploration.

Warm regards,
Neeha & Champ

Hotel Reviews
Sweet Home Hotel
Athens

I would like to rate 5 for the staff here. This place is centrally located to the downtown. Rooms are tiny which is a bit inconvenience however they but very clean.. There breakfast spread was awesome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tharroe of Mykonos
Mykonos

If you need tranquility visit this place ..The interior of this hotel are amazing...so unique. Their breakfast spread is awesome. The pool is location is my favourite.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katikies Santorini - The Leading Hotels Of The World
Santorini

In love with this place. Beautiful location..peaceful..They went extra mile by providing complimentary cake for my birthday as requested by my friend along with complimentary spa services from their end..which totally impressed us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Daydream Luxury Suites
Santorini

Beautiful location,Professional and hard working staff...the only feedback would be to have some different breakfast options as daily having same breakfast is monotonous since we stayed there for 4 days.

Authenticity & Character
Caldera view
Location
Caldera view breakfast arrangement was awesome.
Staff
Porter service.
Cleanliness & Comfort
Activity Reviews
Sounio Sunset tour
Sounio Sunset tour
Athens

Tour guide could have been more proactive in providing information regarding the place.

Quality of Experience
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Mykonos Island tour and Stroll in Town
Mykonos Island tour and Stroll in Town
Mykonos

The guide was very informatic courteous. As per the itinerary we have 3 to 4 beaches but we were taken to only 1 beach which was lil disappointing..however due to the good attitude of the guide I am rating 5 star for this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
HS Catamaran Sunset Cruise MD
HS Catamaran Sunset Cruise MD
Santorini

We had two different port visit which was not done..we were picked and dropped at same port.. For vegetarian there were no much options to eat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer between hotels in Santorini
Transfer between hotels in Santorini
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Villages Tour 2023
Traditional Villages Tour 2023
Santorini

Could have been more informatic regarding the culture around.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Oct 03, 2023

Yeia sou, Neeha and Champ!

Thank you for your time to leave your feedback.
My team and I are extremely happy that we managed to fulfill your dream vacation in Greece. 😀
That is truly wonderful!
I personally am really happy to assist you with your trip planning and ongoing of your trip and time here.
We would love to see coming back soon. There are so many more places we would love to show you.
Thank you for trusting us with your trip to Greece. 🙏

We are thrilled to being able to make it a memorable one!
Our sincerest regards,
Angela and the GA Trips team

Spain trip...
Spain | Sep 3 - Sep 16, 2023

H
Holly S.
Lawrence, IN | Reviewed on Oct 03, 2023
Carmen put together a fabulous trip for us. The hotels were great with really good locations. The tours she booked for us were really nice as well. Everything went smoothly the whole time we were there. I would certainly recommend Carmen to anyone who was looking to put together a trip to Spain. It’s a great country and I’d like to visit there again Read more

Carmen put together a fabulous trip for us. The hotels were great with really good locations. The tours she booked for us were really nice as well. Everything went smoothly the whole time we were there. I would certainly recommend Carmen to anyone who was looking to put together a trip to Spain. It’s a great country and I’d like to visit there again

Hotel Reviews
H10 Casa de la Plata
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Art Gallery
Barcelona
Authenticity & Character
Location
Staff
O
Cleanliness & Comfort
7 Islas Hotel
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Teatro Romano
Malaga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Ronda
Ronda
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Best of Marbella
Explore the Best of Marbella
Spain
Quality of Experience
A Free Day to Explore Málaga & Beyond
A Free Day to Explore Málaga & Beyond
Málaga
Quality of Experience
The Art of Andalusian Cooking & Visit Traditional Market
The Art of Andalusian Cooking & Visit Traditional Market
Seville
Quality of Experience
Food
Guides, Drivers and Staff
Day trip to Medieval Girona and Costa Brava
Day trip to Medieval Girona and Costa Brava
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Boutique Wines Among Ronda’s Hills
Boutique Wines Among Ronda’s Hills
Spain
Quality of Experience
Guides, Drivers and Staff
Córdoba Unlocked: Iconic Sights & Hidden Corners
Córdoba Unlocked: Iconic Sights & Hidden Corners
Spain
Quality of Experience
Transport
An Evening of Flamenco
An Evening of Flamenco
Spain
Quality of Experience
Guides, Drivers and Staff
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona
Quality of Experience
Guides, Drivers and Staff
Local specialist: Carmen Herranz
Carmen
Carmen Herranz
Local specialist in Madrid, Spain | Replied on Oct 03, 2023

Hi Holly,

thanks so much for taking the time to write this wonderful review.

I am glad to know that you and Mike had a great time in Spain and that everything we planned met your expectations. I will pass your words on to our local guides, they will be happy to know that they have contributed to your special trip.

It was a pleasure creating this experience with you and Mike, and hopefully, we get in touch again for future adventures :)

All the best,
Carmen

Thank you Jane for an amazing trip to Scotlan...
United Kingdom | Sep 18 - Sep 23, 2023

Ann
Ann A.
Layton, UT | Reviewed on Oct 03, 2023

Thank you Jane for an amazing trip to Scotland. We had a few days and Jane made every one of them special. Her detailed planning and communication was perfect. We felt that "Jane knew us like a friend" as she picked the perfect hotels, activities and food recommendations. We would definitely recommend KimKim for people who are ok executing their own plans with the help of a great planner like Jane.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 03, 2023

Thank you for your feedback and for letting myself and the team work with you all. We loved your adventures and look forward to seeing you again in the future. All the best from 'The Team'.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.