Kimkim Trip Reviews

Kimkim is reliable Travel agency and Leandro is amazing Travel Agent. We used Kimkim for our trip to Chile, our first trip ever to explore South America.
Leandro is very friendly, knowledgeable and always reachable. He is also very flexible when it comes to customising the trip. We had little issue with the tour operator and Leandro helped us to resolve the issue instantly. Lots of people do not see the value of travel agency and think they are overpriced!! You pay for the convenience and stress-free holiday.
I would always recommend Kimkim and Leandro to all of our friends and would contact them again next time I want to travel and explore other parts of the Earth!
Thank you so much for all your help Leandro! You are super star!

Hotel Reviews

Hotel NOI Casa Atacama

San Pedro de Atacama

Amazing from service, from the room to facility, to the service. Foods and drinks are delicious! Location is amazing (only 5 mins to the main road with lots of bar, restaurants and shops).

Tips for future travelers

Nope

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel NOI Casa Atacama

San Pedro de Atacama

Amazing from service, from the room to facility, to the service. Foods and drinks are delicious! Location is amazing (only 5 mins to the main road with lots of bar, restaurants and shops).

Tips for future travelers

Nope

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

San Pedro de Atacama: Moon Valley and Death Valley Excursion

San Pedro de Atacama

Quality of Experience

Capricornio Expediciones has done a great job from communicating to taking care of us during the experience. They are very reliable! And I like them because they did not go behind travel agency back and tried to steal clients from travel agency (by telling us to book straight with them to save 2/3 of the cost).

Guides, Drivers and Staff

Paloma was amazing, she is knowledgeable, responsible, reliable and very energetic. She helped us enjoy the Atacama to the fullest

Transport

On time, easy to communicate, reliable.

Deb was phenomenal! From the start, she was super communicative and eased us into the process of working with a travel agent, as we had never done so before. Every morning we would wake up to amazing updates that got us incredibly excited for our trip.

As she learned more about ourselves and what we wanted from our trip, she never batted an eye about making changes to our itinerary and even made suggestions about things that we never thought possible. When we were on the trip, we had a few hiccups (of our own doing) and Deb was right there with us making updates and helping us come up with a new plan of attack.

Deb, you have given us an experience that we will never forget. Thank you from the bottom of my heart for being such an amazing person, a stellar travel agent, and for having a gigantic heart. I can't wait to work with you again.

- Marc

Hotel Review

Ivory Wilderness River Rock Lodge

Hoedspruit

Ivory Wilderness was the highlight of my trip. The night tours, early morning treks, and being able to walk around the bush on foot was incredible. The food was delicious, the accommodations were perfect, the setting is unbeatable, and the crew that put the experience together treated me as though I was one of their life long friends. I could not have wished for a better time. Thank you so much!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

A Day in the Kruger Bush with Two Private Game Drives

South Africa

Linda, Sebastian, and Alejandro were all fantastic! Linda planned the perfect week for our family to enjoy activities and take in the beautiful country. We had so much fun and loved our accommodations and tours. Would absolutely recommend!

Hotel Review

Old Town Quito Suites

Centro Historico, Quito

Super comfortable, great rooms, and really nice kitchen set up.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Quito Cooking Class

Ecuador

This was so fun and engaging for our kids! It ended up being quite tasty, too. A real highlight!

Quality of Experience

Guides, Drivers and Staff

Transport

We had the most amazing 10 day trip starting in Dubrovnik, Croatia and ending in Ljubljana, Slovenia. Sarah was our travel specialist who organized and individualized our trip to make it memorable with a great combination of scheduled activities and free time. Sarah chose the most amazing boutique hotels in Dubrovnik, Split, Zadar and Ljubljana in the historic old towns of each city with their own unique charms. You could not pick a better location or more welcoming hotel staff, as each made us feel very welcome and special. We had great tour guides at our destinations, and we especially want to mention Ina. She gave us a very good insight into Croatian life as well as very insightful tour of Split and Trogir. Our personal drivers were very attentive and knowledgeable especially Mario, with vast knowledge and he always exceeded our expectations with his attention to detail. We were very happy to have him two of our days. On our way from Split to Zadar, Sarah organized an authentic Croatian meal at Restoran Vicko, the most amazing family owned farm-to-table restaurant. It is a hidden gem worth the drive. Krka National Park and Plitvice Lakes are definite must sees, the beauty and tranquility of the parks were breathtaking. The Esplanade Hotel in Zagreb was beautiful and did not disappoint. Sarah had nice bottle of wine and chocolates waiting in the room for us, a beautiful touch. On to Slovenia to visit the beautiful Lake Bled, the unbelievable Postojna Caves and interesting Prejama Castle. The weather was perfect in April, we arrived before the summer crowds. We really enjoyed all the places we visited, they were all beautiful with their individual charms. Thank you Sarah for your attention to detail. We will always have our memories of our amazing trip and look forward to returning to explore Croatia and Slovenia more.

Hotel Review

Boutique Hotel Stari Grad

Dubrovnik

Boutique Hotel Stari Grad is a wonderful hotel in a perfect location. The hotel personnel are very attentive and welcoming. The rooftop restaurant is beautiful and the breakfasts are very beautiful , fresh and delicious. The room was modern and comfortable. I highly recommend!

Authenticity & Character

A modern room in a historic buikding

Location

In old town convenient to great restaurants and history

Staff

Welcoming and lovely

Cleanliness & Comfort

Very clean and comfortable

Activity Review

Krka National Park + lunch in the countryside

Croatia

Krka was an amazing park of numerous trails and waterfalls. The beautiful blue and turquoise waters were breathtaking. Pictures could not do it justice, you need the sounds and smells of nature to comp;ete the beauty.

Quality of Experience

We had a great day exploring Krka and the amazing lunch

Food

Restoran Vicko was an amazing farm to table family restaurant with the most amazing food. The portions were very hearty. This is a hidden gem, where the locals drive an hour on special occasions to eat here. We had a tour of the kitchen, which was very interesting. Highly recommend!

Guides, Drivers and Staff

Mario was our private driver and went above and beyond in everything to make sure we had the best day. He was a wealth of knowledge and very personable and accommodating.

Transport

We had private transportation which was very comfortable.

This trip was curated well. I would give it 5 stars had the hotel in Lisboa have been better. Turim Restoradores was well situated however, the rooms are painfully outdated. My bathroom was so narrow( and dirty on our last night). Both rooms' temperature was not regulated and when asked, we were told that there is NO AC just heat. I'd hate to be in that hotel in the summer. Imagine dreading going back after a full day of walking(I would have given 5 stars otherwise)As a tour company, I think the hotel tax should be included in pricing. While I was told it was mentioned in the agreement, that the hotels in different cities/countries charges different rates(isn't the tour company's business to know it, after all you picked the hotel)Its not much but that's besides the point.
Our first taste of the city was a Tuk Tuk tour, unfortunately the guide was late and lacks the desire to make the trip personable as he darts around the city. I was the told by him that he is not a native(which is fine) but only on the job for 2 months(I can tell, he was rambling off points of interest like it was in a tour guide book). Thankfully for the next two days, Rosa(walking food tour) and Marta(Sintra/Cascais) were both fantastic. The guide in Coimbra was also very informative.
Hotel in Porto was a refreshing change from Turim. It has been tastefully updated/front desk was informative and helpful/breakfast spread was amazing! First adventure, motorised bike tour. Thankfully our family of 4 weren't novice bicycle riders. I think if one was new to biking, it would be challenging(not due to the hills) for all the difficult terrain and navigating through tourists in the area we when through. Food and cultural tour was so-so, not once was port served/Apparently that would be a port tasting tour(one would think that both food and port is combined) after all wine was served. The day excursion to Duoro Valley was fantastic! Nelson our guide made our trip very memorable. Obidos was just so so beautiful(at least 3 hours needed with lunch). Alas our last night was back in Turim. Having to compare the accommodation of Eurostar Porto to Turim was a hard pill to swallow on our last night in beautiful PT.
Marina as a guide was attentive and very quick to address any issues/questions during the planning and while we were there. As a tour company, I'm certain you would want to know the condition of the lodging your guests are put in. I write with no malice. In life you win some and lose some. Being in the service industry myself, I'd like to know the good and the bad as only then improvements can be made.

Hotel Review

¡NO USAR! Turim Restauradores Hotel

Lisboa

Location-Great. Accommodation was ok. No regulated air. NO AC only heat. Made sleeping through the night challenging. Breakfast spread has seen better days. It was included in our reservations, otherwise I wouldn't pay $15 euros for it.

Tips for future travelers

Do not stay if you like AC

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Guided Tuk-Tuk Tour

Portugal

Just not the right tour guide. While we were waiting, another guide(from the same company) was way more pleasant.

Quality of Experience

Guides, Drivers and Staff

My boyfriend and I had the pleasure of booking our trip through KimKim for our recent 9 day trip to Egypt. We just returned and wanted to express how grateful we are for the team and everything they did for us. Not only did they adjust the trip and fine tuned it to my exact needs and requirements, but they dealt with my million questions along the way lol. First of all, the trip started with Mahmoud meeting us as soon as we stepped off the airplane in Cairo before we even hit baggage or customs. From there, it was a flawless < 20 minute experience to get from the plane to the car and we couldn’t have done it without his help. We were driven through the insane traffic of Cairo with ease to our first hotel where they dropped us at the door and ensured all was well. We communicated the entire time through WhatsApp and each day the next days plan was laid out.
Our first 2.5 days were with Mohammad, who was not only an incredibly knowledgeable guide but was kind and funny. We saw the Pyramids and Mohammad Ali mosque on day one, followed by some amazing local schwarmma sandwiches. We went to a handful of souvenir stores where we got to purchase some awesome, government certified souvenirs special to Egypt. I got to ride a camel at the pyramids too! Pickup was prompt and everything was safe, fun, and easy.
The next day we were picked up promptly for a long drive out to the desert where we stopped partway to have a traditional Bedouin lunch which was cooked by our guide and drive Achmed, who stayed with us the entire time. His desert driving skills were unmatched and took us to the best sightseeing places. Then we settled into the White Desert for a night of campfire cooking, tea, and sleeping in the sand. It was incredible and delicious and we never felt unsafe.
The next day we said goodbye to Mohammad and Achmed and we’re driven to the airport for our flight to Luxor. Again - all planned out well and prompt. We were met at the airport with ease for pickup to our hotel in Luxor.
We got a call that night directly to our hotel saying the hot air balloon ride we had planned for the next day was cancelled due to weather, and they had already adjusted our itinerary and booked us a new balloon ride for the following day with no stress.
We were picked up by Ahmed for a full day of Luxor sightseeing. He was knowledgeable and kind and left us to explore on our own a bit which we enjoyed. He took tons of photos and we had a wonderful day.
The next morning we were promptly picked up at 345am for the hot air balloon ride, which we got to via Nile river boat (fun and unexpected!). This was also very easy and professional and hands down the best part of our trip.
We were taken back to our hotel after to pack our bags and get picked up for our drive to Hurghada, which was prompt and easy. Once we arrived they checked us in and arranged hotel pickup and PCR tests for that Saturday that we were leaving.
When we were picked up Saturday it was prompt with easy quick drive to the airport. That night when we were picked up from the airport, Mahmoud picked us up again and had a doctor waiting for us at the airport for PCR test which was done quickly. We had the results send to us via WhatsApp a few hours later and they were totally acceptable for return to the USA.
Overall we legitimately had no snags the entire time and with the language barrier between English and Egyptian Arabic, we quite literally couldn’t have done this trip without the KimKim team. It was a perfect trip and we will definitely use them in the future for other trips.

Valentine worked with me to create an amazing trip to Bordeaux, Tours (Loire Valley) and a quick stop in Paris. My accomodations were perfect - apartment style w/kitchens in residential areas. My apartment in Tours (Central Parc Tours) was breathtaking. Open, bright and looking right over a beautiful park. I did not rent a car and wanted to be able to walk everywhere and feel comfortable as a solo, female traveler. Valentine nailed it!!!!

I opted for several small group and private tours of the cities, wineries and surrounding towns. All of my guides were outstanding and I thoroughly enjoyed each of the trips. Ate, drank, laughed and explored some amazing regions.

Thank you Valentine for making this such a memorable trip (and on short notice). I look forward to working with you again on my next trip to France.

Jamie

Hotel Review

Central Parc

Tours

As I mentioned in my overall review - the location and individual apartment were fabulous!! Amazing location overlooking one of the most beautiful parks. Easy to walk to everything - food, shops, dining, stores. The staff were very helpful and friendly. I will DEFINITELY be staying here again!!

Authenticity & Character

Location

Overlooks the most beautiful park!! And, close to everything...walkable.

Staff

Very communicative and helpful suggestions

Cleanliness & Comfort

Immaculate!!!

Activity Review

Landmarks of Bordeaux - Private Walking Tour

Bordeaux

My guide was wonderful - very informative, personable. Also had great suggestions for other activities.

Quality of Experience

Guides, Drivers and Staff

Terry and I emailed back and forth and she really got a good idea of what type of a vacation we were looking for. She wanted to know about us, what we liked to do, eat, etc. Then we had a nice long phone conversation to discuss further what we were looking for.
She listened and provided a few ideas and we revised and regrouped and tweaked the plan and the trip plan was fantastic. We stayed in 7 hotels over 10 nights. The selection of hotels were perfect. Exactly what we wanted.
The Iceland Yurt !! Wow what an experience. Loved it. It was the perfect way to begin our adventure. We wanted a variety and she delivered. We stayed in a cottage on the water in Fjarabyggd and it happened to be cold, windy, rainy and blustery. It was so perfect and we were able to keep our blinds open and watch the weather through the windows overlooking this amazing water - the view was amazing. Frost and Fire in Hveragerdi was awesome. Loved the town and so glad she chose this little gem for us to stay for two nights. Every hotel choice was perfect - we had fantastic variety and locations.
Excursions !! She hit the nail on the head. Every one of them was perfection. We had the perfect quite the variety; beer bath, Glacier Hike, Geo Spa geothermal pool, Ice Cave tour, Glacier Snowmobile.
Between our excursions we had outlines of the best things to see as we drove around the country.
The driving directions and itinerary was outstanding. Every night we checked the next days activities and picked the can't miss ones !!! We followed right along with the directions in our trip plan. We loved the way the trip plan was broken down with the driving directions, hints (ie: when to book our covid test, dont forget to pay for the toll for the tunnel, etc) accommodations and confirmations for our tours.
It was truly priceless. It allowed us to just enjoy the adventure and not stress about the little things. Thankful for Terry's work and diligence to help us plan the absolute best vacation of our lives.

Activity Reviews

Glacier Ice Cave Experience

Iceland

The cave is beautiful. Our guide was great as well. The notes said that there was a bumpy ride to the cave. Just be prepared because whatever you think is bumpy times it by 10. It was super bumpy as you drive for about a half hour off road. Then you will hike about a half hour to the cave. It is an easy walk. It is gorgeous in the cave. Waterproof pants jackets and shoes really will make life easy.

Quality of Experience

Guides, Drivers and Staff

Transport

GeoSea - Geothermal Sea Baths

Iceland

This was a great place to visit. We loved the baths, the swim up bar, etc. We ate in a lovely restaurant in the town. Be sure to bring clothes and be ready to shower before and after going into the pools. We brought a towel with us from our hotel. We didn't need a robe. I was shocked that i wasn't freezing getting in and out of the pools. The view of the mountains over the water in the distance does take your breath away.

Quality of Experience

Guides, Drivers and Staff

Transport

Skaftafell Glacier Hike

Iceland

This hike was very educational . We didn't realize why the lava was on the glacier, etc I loved learning about it. The crampons are interesting to walk with. They will give you those, a helmet and you will wear a harness. Be prepared that you may get hot walking but the guides are so great. They realize that you may want to take off a layer or two. This is a straight hike. You hike from where you check in. There is not drive to the glacier.

Quality of Experience

Guides, Drivers and Staff

Our guides were great. Super helpful

Langjokull Glacier Snowmobiling

Iceland

This was our favorite excursion. You will meet at the meeting spot and drive for one hour up the mountain in ice and snow. Once you get to the hut they will put a complete snowsuit on you with helmet and buff. If you don't have waterproof shoes they have a bootie you can use. The day we went the winds were at least 50mph and it was hailing. Being a Florida girl never on a snowmobile I was second guessing my choice as I watched grown people fall over because the wind was so strong they couldn't even walk. Once we got on the snow mobile and drove for about 5 mintues we got out of the hail storm. It was the most beautiful sights from up there. Truly unforgettable .

Quality of Experience

Guides, Drivers and Staff

Transport

We really had great tours and guides. The cooking class was lord of fun with great instructors. Jospeh our hiking guide and Pedro our 4x4 guide did an excellent job as well. The can Alberti was an excellent hotel with great service

Hotel Review

Casa Albertí Boutique Hotel

Mahón

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Boquería Market Visit & Cooking Class

Barcelona

I could not have been happier with the overall service provided. I initially booked this trip on 2019 with the intention of travelling in 2020. Obviously, travel in 2020 became impossible. My local specialist, Marina, seamlessly arranged refunds and then re-booked everything when I could eventually travel in 2022. The itinerary precisely suited the style of holiday I was looking for, and Marina was thoughtful and thorough in scheduling the right amount of tours and downtime. Each accommodation in which we stayed was gorgeous; well situated and beautifully presented. All tour guides and drivers were warm, knowledgeable, and reliable. Marina regularly checked in and confirmed driver times and locations. When bad weather forced a ferry cancellation, Marina seemingly effortlessly found alternative means of travel for us. Having a local expert on hand and so available to us was so helpful. I would happily recommend KimKim to anyone as a wonderful way to see this beautiful country!

Enjoyed using Rutopia (Marisol and Melina) to plan my trip to Mexico. Marisol helped me figure out the best options fand booked everything. Melina was my in country support. Rutopia (the company through Kim Kim) is great and would highly recommend it to anyone who wants to take the burden out of vacation planning. My son and I truly enjoyed the trip knowing everything was taken care of and we just had to have fun. Thanks!

Hotel Reviews

Hotel El Moro

Puerto Morelos, Quintana Roo

We went with this hotel as we were only staying a night and wanted quick access to the snorkeling at Puerto Morales. It's a small homey hotel. It's not fancy but the staff is great and had a good feel to it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Holbox By Xaloc

Isla Holbox

Activity Reviews

Snorkeling in the beautiful marine park of Puerto Morelos

Puerto Morelos

Really enjoyed the company and the guides. Being an avid snorkeling, I would have liked knowing ahead of time that you are required to wear a life jacket while snorkeling. I understand it is to protect the coral but for me, I would have liked to know about it to determine if I would have chosen to snorkel somewhere else.

Quality of Experience

Guides, Drivers and Staff

Transport

Coba and the sacred Mayan roads

Cobá

Manual is an amazing personable guide. Both him and his son were just really nice and helpful. My son and I really enjoyed biking through the ruins.

Quality of Experience

Guides, Drivers and Staff

Float in the Muyil Sian Ka'an Biosphere Reserve with transportation from Cancun.

Cancún

I really enjoyed this adventure. Eddie the guide was just great.

Quality of Experience

Guides, Drivers and Staff

Transport

Too many stops to pick up others. It was supposed to be a 7 hour trip and it was 10hours. The transportation was just too long and too many pick ups.

Our driver, Mohammed was amazing. He was patient, friendly, tireless and a great driver. Mohammed was always willing to help us with luggage, open doors and making sure we had access to restroom facilities. I don't think our trip would have been as good with another person. So happy he was chosen for us.
All of the guides we had during the trip were wonderful. They were very well informed about the areas we visited. They took in to account our health needs and paced the tours to accommodate our slower needs. We learned so much from each of them.
Finally, our local specialist, Hakim, did a great job organizing a diverse trip of Morocco for our family. The suggestions he made gave us a small taste of the country.
I would recommend KimKim Travel to anyone who was planning a trip to Morocco.

We were so happy with our trip to Iceland. Terry provided a very detailed and easy to follow itinerary. We so appreciated the convenience of having all of our reservations booked for us and easily accessible. The tours, hotels, and rental car were all perfect for our needs. Terry was excellent in communicating and providing helpful information. We will definitely recommend kimkim to those looking to travel to Iceland!

Activity Review

Silfra Snorkeling

Iceland

Our tour guide, AJ was fantastic. He helped us every step and let us know what to expect. The experience was amazing and even though seemed daunting at first was very surreal and easy if you listened to your guide’s tips.

Quality of Experience

Guides, Drivers and Staff

Emanuela planned an amazing trip for us. I traveled with 3 kids and their grandmother. Everything was perfect for our group. The hotels were spectacular, the activities a lot of fun, and even the dinner recommendations were amazing. Our favorite dinner was in a small local restaurant in Vik that we never would have heard about if we didn't have Emanuela. Can't wait to take my husband to the Blue Lagoon!

Sangita did a wonderful time setting up all of the details of my trip. The hotels I stayed at were comfortable and in great locations, the daily tours were engaging and everything was easy and enjoyable. My guide Bipin in Kathmandu was knowledgable and engaging and set the daily tours at my pace. I was able to ask any and all of my questions and he shared so much knowledge that my brain is full of Nepalese history and culture. My time at Chitwan was full of great experiences - I saw so many animals including several Rhinos. I had a wonderful time and will be back one day. Thank you Sangita and Bipin

We had a spectacular 7-day trip in Egypt in April 2022. If I could give Dunes 6 stars, I would. This trip was postponed two years because of Covid. Sherif was understanding and patient in extending the trip and regularly checking with us to see if we were ready to schedule. Excellent and prompt communication before the trip, so we had all the information we needed.
Now to the trip itself. We were met at Cairo airport by Dunes rep Mr Ahmed. He met us really close to where we got off the plane and whisked us through getting a visa and getting out of the airport (basically, VIP service!). Then by a/c van to the Nile Kempinski hotel in the Cairo garden district. Mr Ahmed stayed with us until our rooms were assigned and we knew what to expect the next morning. This was a pattern everywhere. Dunes staff (and Sherif via WhatsApp) constantly checked on us and made sure we were completely taken care of. Everywhere we went, we had a comfortable a/c van. Pretty much everything was pre-paid and taken care of --- especially important for tickets at the various sites.
We had two expert guides --- Ms Nesrine in Cairo and Mr Alaa on our nile cruise. Both were excellent -- friendly, very well informed, with decades of experience, and who explained the history and significance of the things we saw. We were traveling as a family with our two adult children, and both of them were great at relating to everyone across generations.
I left the trip planning entirely to Sherif and he picked a great itinerary for us. First two days in Cairo for us to see the pyramids and sphinx and the Egyptian museum. Then flight to Aswan to get on a Nile cruise to Luxor. By choosing to start in Aswan and end in Luxor, we staged it perfectly so that we ended with the amazing Karnak and Luxor temples.
Sherif had advised us to upgrade to the Sonesta St George ship and I'm glad we did --- the ship was comfortable, the staff were incredibly friendly and the food was terrific. We are vegetarians, so the chefs went out of their way to get us some special options during the sit down dinners. The buffet had a ton of vegetarian options anyway, but I think Sherif had told them in advance, and so we got special treatment.
Finally, Dunes sent a travel coordinator to take us from the cruise ship to Luxor airport and onto our plane, then at the Cairo airport, we were met again by Mr Ahmed and escorted to the airport hotel as we had to stay overnight to catch our flight out of Egypt. Sherif also organized someone to come to our hotel to give us a covid test for our travel, and updated me regularly until we had the results.
Overall, this was top-notch service. Dunes took care of our every need. More importantly, they anticipated every potential need and took care of it for us. I rarely write reviews but this time I am because I am super-impressed by this excellent team of travel professionals who made our Egypt trip special.

Diego did such an incredible job planning the girls’ trip to Costa Rica my best friend and I went on earlier this month. He was incredibly responsive the entire time (including when we had real-time questions while we were in Costa Rica), and put together an itinerary that was perfect for us!! It was SUCH a relief not to have to plan anything ourselves and to know that everything was taken care of (especially transportation). I would 100% recommend Kim Kim (and Diego!) for anyone who is looking for a fun, stress free trip to Costa Rica!!

We had the experience of a lifetime in Peru! Jesus was so helpful in planning our trip with the restraints that we gave him. He worked with us on fitting all of our desired excursions in our timeframe. There were occasional delays in response time, but communication overall was very timely. Some of the transportation/timing details were not entirely clear to us at times. For me, the more details the better, so I would've appreciated being told things like where our driver would be waiting for us at the airport or what time we might expect to have free time to grab lunch on a given day. One big thing I was missing was transit time, as we often didn't know if we'd be in the car for 30 minutes or several hours until we actually got in the car and asked. I suggest always bringing extra snacks and water in case you're out and about longer than anticipated!

Here is how we spent our time in Peru!
1 free day in Lima: We walked around Miraflores and went to Museo Larco. The museum had lots of pre-Inca and Inca relics, which were so beautiful and fascinating. We had some trouble waiting on Uber rides and having them canceled, but we eventually got to where we wanted to go.
1 day in Cusco with walking tour: The flight from Lima to Cusco was short and sweet. We met our guide, Fredy, who would be with us for the rest of the week. The tour around Cusco was so interesting! We went during Holy Week, so we also got to see a huge gathering of people in the plaza celebrating. We got really good drinks at Museo del Pisco!
1 day exploring Incan ruins on the journey to Machu Picchu: Lots of really big rocks in really cool formations! One of our favorite parts of the whole trip was feeding the llamas, alpacas, and guanacos at Sulca. We got to participate in a traditional Inca dining experience called "pachamanca", which was so unique. When we finally got to Aguas Calientes outside of Machu Picchu, our hotel was right on the bank of a roaring river. We had a great dinner at Julian a couple doors down!
1 day at Machu Picchu: No words can describe this incredible experience. The views were just breathtaking! Afterwards, we explored Aguas Calientes a bit more and ended up renting swimsuits to go into the hot springs.
1 day hiking Palccoyo (unable to do Rainbow Mountain as originally planned): It was about a 4 hour drive to get here, which we didn't know until getting in the car. We also had to switch plans because Rainbow Mountain was closed due to disagreement among the communities. The hike was no joke in terms of elevation! The views were well worth the physical exertion, though. We had a beautiful picnic by a stream afterward, which was so lovely. When we got back to Cusco, we had dinner at Uchu, which was AMAZING!
1 free day in Cusco prior to departure: We got to explore more of the city and just take it all in before leaving :)

Hotel Review

Casa Andina Standard Machu Picchu

Machu Picchu, Cusco

Being right on the river was so fun! Super convenient location right near the train and bus stops.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Machu Picchu Exploration

Aguas Calientes/ Machu Picchu

Fredy shared so much rich history with us as we took in the iconic views!

Quality of Experience

Guides, Drivers and Staff

Transport

The bus trip is a bit unsettling at some points, but the bus drivers seem like they really know what they're doing.

Amazing itinerary and client-focused service by Deb! The itinerary was fairly complex since we were visiting 4 countries, but the activity selection, local guide selection, accommodations, and the *numerous* transfers were all seamless. We are so happy with our trip, and could not have done it without flawless execution by Deb. She was also very mindful of our budget and we felt she maximized the experience and value based on what we had planned on spending. Also amazingly responsive during our vacation whenever we had questions.

Hotel Review

Ivory Wilderness River Rock Lodge

Hoedspruit

Great accommodations, *impeccable* hospitality, and Craig was an amazing safari guide! It was 100% the highlight of our trip.

Authenticity & Character

Location

Private reserve, and can view so many animals right from the lodge deck.

Staff

Cleanliness & Comfort

Activity Review

E-biking Day Tour Stellenbosch to Franschhoek

South Africa

Beautiful way to experience Stellenbosch.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip from Brussels to France was terrific. The itinerary was very doable with different things and tours each day and attention to helping us get from train to hotel and to place as well as to care rental. We thoroughly enjoyed the trip and the advice we received from Isabelle. The guides and transfers were handled by folks that Isabelle knew and had worked with previously so we were very comfortable with each.

Our only suggestion is to have a bit more information on the road book instead of relying on "see voucher" as not all vouchers provided the same level of detail. In particular - in a city where there are multiple train stations, indicate which station the ticket ends in - we had confusion with one situation where our train made an unexpected change.

Otherwise -- I would highly recommend Isabelle in particular and Kimkim in general.

Thanks for a great time.

Activity Review

Contemporary Food Tour in the Marais & Beyond

Paris

Guide was terrific and the experience was unique - great job Phillippe.

Quality of Experience

Guides, Drivers and Staff