Kimkim Trip Reviews

We can’t stop thinking about our amazing 12 day adventure in Egypt. The five star treatment started before we left with clear timely communication and trip description and continued to our last day with the airport transport, a super professional team that planned and thought out every detail of our trip to make it effortless on our part and feel very well taken care of .
We loved Cairo of course the pyramids were amazing, but just as wonderful were the museums, Coptic Cairo and the sights and sounds of the bazaar were a highlight. Mira Wagdy our Egyptologist guide lead us through the city like a pro, she passed on so much knowledge and was an absolute pleasure.
Then we moved on to our Nile cruise again 5 star accommodation, the boat and crew were splendid. We spent our time with the kind, soft spoken, brilliant Aladdin Ghazaly, he was a joy to be with and again shared his over 20 years of Egyptian study with us.
We finished our trip with a few days relaxing in heavenly Sharm, again stunning accommodations and a day of diving the Red Sea that was arranged in minutes to perfection by our guide.
We were impressed and 100% satisfied with our epic adventure, we had never heard of kimkim travel and just went off the reviews we had read, they came through with flying colors. Next off to the Galapagos and we will be using kimkim
Thank you for making our travels hassle free and a trip of a lifetime
Mike and sharlet randall

I strongly recommend using KimKim for your Jordan tour. We have just returned from a 10 day tour , tailored made to include all of our wishes. Nada , the local specialist assisted us through several changes of plans and rescheduled trips due to pandemic, also answered all of our concerns pre departure. Our driver/ guide was exceptional, Emad Fraihat was good company, extremely informative but more than that , he was kind and thoughtful and did everything possible to enhance our trip. I recommend all the places visited Amman, Jerash, of course Petra, Wadi Rum, Aqaba and finally the Dead Sea. Please give yourselves enough time at Petra, it is an amazing place.
No complaints regarding the accommodations en route. The food was good , we are not meat eaters but we could always find fish or veggie dishes. Wine was good too , when available.
Jordan is one of the most interesting and varied country to visit. With THE most hospitable and kindest people you will ever meet. Thank you to Nada and Emad for such a wonderful trip.

From the moment we filled out KimKim’s questionnaire to the moment we stepped off the plane to return home, every detail of our 14-day vacation to Italy was outstanding! Our local specialist, Jessica, did a fantastic job of organizing and selecting exactly what my husband and I needed to have an exceptional trip from start to finish. Our vacation included many of the more familiar "touristy" stops - Florence, Pisa, Naples, the Amalfi Coast, Palermo, Rome - as well as a singular off-the-beaten path excursion to my family's small ancestral village in the heart of Sicily!

We were a bit nervous about the fact that we didn’t speak Italian, but Jessica made everything so seamless and organized that it never posed a problem for us. She even gave us her contact number to be available to us 24/7 in case we had any questions or issues along the way. She always answered our questions immediately and was able to resolve any miscues on the spot!

Each of the guides Jessica selected for us was knowledgeable and personable, we especially enjoyed the walking tour of Palermo with Marilù, the tour of Pompeii with Ella, the boat trip to Capri with Francesca and Nello, and the wonderful tour of the Vatican (the day before Easter!) with Laura. Also, a special shoutout to ALL our drivers (too many to name) who were all so professional, always on time, and each one so willing to share their own expertise of the area and Italian culture.

We also thoroughly enjoyed the unique hotels and B&Bs that Jessica chose for us: the Hotel Conca Park in Sorrento with the breathtaking view of Vesuvius and Donna Camilla Savelli (a former 17-century monastery) in Rome were personal favorites with their local charm, fantastic locations and wonderful breakfasts!

On a side note, we travelled to Italy in April, which can normally be a rainy time of year, but we were fortunate that it only rained the first day and after that the weather was beautiful. Temps felt perfect in the 60-70s (Fahrenheit) most days, so we highly recommend this as a travel time over the summer months if possible. We hope to come back to Italy very soon to visit new places and return to some of our favorites, especially Sorrento (dinner at la Lanterna is a must!) and spend more time exploring the streets and museums of Florence and Rome.

Jessica definitely went above and beyond with her expert knowledge and detailed planning to make this a memorable once-in-a-lifetime experience. We sincerely appreciated how she was able to personalize the vacation to our specific needs every step of the way.

Grazie mille!

Hotel Review

VOI Donna Camilla Savelli

Rome

Loved the unique charm and luxury of this former monastery! Service was outstanding, and all the staff we encountered were very welcoming. The only drawback for us was the temperature of the room. We were there in April, which is a fairly cool time of year in Rome, but the room still felt a bit too warm for comfort. We're from Texas btw, so we're definitely accustomed to heat! We were told by the management that the hotel doesn't turn on the a/c until summer, so we slept with the window open to try to get it cooler. The staff graciously brought us an oscillating fan that helped tremendously! We enjoyed the hotel's beautiful garden courtyard for drinks, and the hotel is just steps away from a hotspot of streets in Rome with numerous places to eat!

Authenticity & Character

This hotel as an historical location is unique.

Location

Close to multiple places to eat

Staff

They were very accommodating and worked hard to see to our comfort!

Cleanliness & Comfort

Room was very clean

Activity Review

Guided Tour of Palermo

Palermo

My husband and I enjoyed a walking tour of Palermo with our guide, Marilù. Her knowledge of the city and history of Palermo and Sicily was extensive. We learned so much! She kept a perfect pace for us, keeping in mind my husband's mobility issues throughout. She even took us to visit one of the food markets in the city where were able to stop and sample some delicious local favorites for lunch!

Quality of Experience

Guides, Drivers and Staff

Marilù's expertise of the area, and all things Sicilian, was so impressive!

Wow! Where to begin. I just got back from a 12-day trip to Italy with two other friends that was planned through kimkim. I discovered the site while looking at premade itineraries and decided to go ahead and plan a customized itinerary with a local specialist. I was then set up with Andrea, our local specialist through kimkim. He created the most perfect trip I could have ever asked for. Every request we had was answered, he went through extra effort to change things along the way so that we had the perfect itinerary ready to go. He was able to customize different types of tours (Small group vs private group), different classes of train travel, and various transportation options. Each thing he planned for us went so smoothly. Traveling internationally can be intimidating at times when trying to plan certain aspects; but with kimkim and Andrea, it was seamless. Not only was he incredibly responsive during the planning of the trip, but once we arrived, Andrea was always there to answer my questions and concerns through texting and calling. Anything that arose, such as wanting to book extra tours or booking covid tests to get back to America or confirming tour guides' names, Andrea was there to help in an incredibly timely manner. Some of our highlights were all of our guided tours of museums such as the Accademia Gallery, Uffizi Gallery, Vatican city, and our private wine tour through Tuscany. Each of our tour guides was incredibly kind and educated in their respective field of expertise. Our wine tour guide Fillipo was a Sommelier, our Rome city stroll guide Ferdinando was a Ph.D. in Archeology, and all of our art guides were masters or Ph.D.s in Art history. Each one was superb. I often saw many other tourists in large groups of 15+ with microphones and earpieces and they were booked at the same price as some of our tours. Without a doubt, our tours were more personal and better. I could go on for many more paragraphs about how great of a trip this was, how easy it was to book and create my perfect itinerary, and how helpful my local specialist Andrea was, but I will save your eyes! I was unfamiliar with kimkim before this trip, but because of their and Andreas' incredible work and help, I will be booking all my future trips with the company. Do not hesitate to book with them; you will be missing out if you don't!

Activity Review

Winery and Tuscany day including San Gimignano and Chianti wine

Italy

What an amazing day we had in Tuscany. Our day began with meeting our guide Filippo. We booked it as a small group trip (up to 8 people) but lucked out by being just the three of us and Filippo. He took us first to San Gimignano to have a short time to explore this incredible piece of history. Next, we traveled to two vineyards and were given amazing tours at each. The tasting, the private four-course lunch, and the tours were incredible. Not only were the guides at each vineyard kind and informed, but Fillipo always had more to add to make our experience better. He is a sommelier, training for his level 3 exam, and it showed. He knew so much about tasting and making wine and was able to impart great knowledge to each of us. It was an incredible day and I would highly recommend it.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Over all a very good time for us, the Whitewater rafting with Desafio was really well done and lots of fun the guides where top notch. We loved La Fortuna and really enjoyed staying at "Arenal Springs" a really amazing hotel/resort and the hanging bridges. Good times ziplining at Monteverde and the Poco a Poco.
Beaches, Monkeys and wildlife in Manual Antonio where a highlight of the trip.

In hindsight we would not have done the night walk with Terra Travel and I might have tried to schedule the last days differently so there was less driving. (maybe a day in Jaco or somthing)

But thanks for the good times and well orchestrated adventures.

In 40+ uears of global travel we have never used an agent before but now we are sold. Our flights, car rentals and transfers worked like clockwork and Oleksandra was efficient and responsive.

In particular Oleksandra saved the day when our return flight (booked by us) was cancelled at the last minute and our hotel was full. Oleksandra contacted our airline when we could not and gave us alternative options. She also got us a very nice hotel at a good price for our extra night.

Muchas gracias Oleksandra.

Hotel Reviews

Rendez-Vous Hotel Buenos Aires

Buenos Aires

This hotel is very well located in the heart of bars and restaurants of Palermo and is reasonably priced. The lowest priced rooms in this cozy hotel are snug and I would opt for an upgrade to a bigger room. The staff was exceptionally helpful and friendly and language was never an issue. Breakfast was good and the bed was very comfortable. When our flight home was cancelled at the last minute Marion was very helpful and sympathetic. Gracias.

Tips for future travelers

Upgrade to a larger room.

Authenticity & Character

very nice design

Location

Staff

personal touches and friendliness

Cleanliness & Comfort

Design Suites Bariloche

San Carlos de Bariloche

very nice hotel on the shores of the lake close to town. I would have given 5 stars if our room had a better view. The indoor/outdoor pool was very nice but is probably due for renovation and the ladies bathroom in the pool area was not up to the standars of the rest of the facility. The restaurant was very good and we had 2 dinners at the hotel. The room design was beautiful but the internet connection was a bit sketchy, we shifted to various netwoks several times during our stay.

Tips for future travelers

I would seek a room in one of the lower number building like 1 or 2 (we were in 4 and had a nice view of another building)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

room was great pool shower for the ladies a bit gross

Activity Reviews

Dinner & Tango Show

Buenos Aires

we did not do this activity

Walking Tour Premium

Buenos Aires

we learned a lot about the city and had a comprehensive tour by a very knowledgeable guide.

Quality of Experience

personal touch and great knowledge

Guides, Drivers and Staff

Transport

I would give this trip 10 out of 10 stars! This has been our favorite international trip that we have taken. We started planning in 2018 for a 2020 trip but unfortunately was pushed back due to covid. Our agent Harris has been fantastic to work with through our all of the hurdles. He was always responsive and organized the best tours, hotels and activities for us.

Our first two days were spent in Athens. The Acropolis and Ancient Athens Mythology Tour on our first day was a perfect way to learn about the city. Athens was unique - lots of graffiti, history and crazy driving! We walked the streets of Plaka and got to experience some local cuisine and shopping. Our hotel Home and Poetry was perfect for our large group of 8. The rooms were quaint and the owner made additional recommendations for us during our stay.

I was extremely glad Harris recommended we stop on the island of Naxos for three days. This was my favorite stop. The island was lovely and so were the people!. We stayed at the cutest hotel Villa Adriana and the owners were amazing! The hotel was super clean, the rooms were beautiful and the food every morning was delicious. The hotel is a family owned business and the owner was so sweet! We even invited him to join us for dinner and drinks one night. We absolutely loved the food and culture with Vioma Greece that Harris booked for us. Our guide, Katarina, took us to an olive press to taste the amazing olive products, the village of Apeiranthos to eat at @platanos_tavern_ apiranthos where we had the same food stop as Anthony Bourdain. It was amazing!

Our second day on Naxos was spent hiking Mount Zas eating their famous doughnuts at the top. We followed the hike with a recommended stop for Pizza! We watched the sunset a Apollo's door, went to a Greek Othodox church service and finished our trip with a morning spent at one of the top 10 beaches in the world! The people on this island were truly amazing and some of the friendliest people we have met during our travels.

Our final stop was Santorini. I've been dreaming about visiting Santorini since I can remember! This volcanic island didn't disappoint. We celebrated our first night in Santorni with dinner reservations recommended by Harris at Aroma Avlis, restaurant and winery 🤤 The food and wine was mouth watering and the service was on point!

Our second day was spent with touring different parts of Santorini and taking insta worthy photos on the Santorini Highlights Tour! The well known village of Ouia is just a beautiful as it looks in the pictures. It was very crowded (lots of cruise boats) but I definitely want to go back because I didn't feel like I got to experience all the village had to offer.

Our last full day was a a sunset catamaran cruise through the caldera. Fantastic views, hot springs, delicious food and great company! We could not have planned a better trip and our entire group is ready to get another trip on the books with Harris and the KimKim travel team. I highly recommend them using them for all of your travel needs!

Hotel Review

Home and Poetry

Athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Private Naxos Food & Culture Tour

Naxos

Quality of Experience

h

Guides, Drivers and Staff

Transport

When we started planning our trip to Peru we were overwhelmed by all the options we had and all the places we wanted to see. By working with Liz Karen she was able to pick the best of the best options for our family. Every detail was planned from the minute we arrived in Lima and included the most amazing tours and excursions including private tours of Lima, Cusco, Machu Pichu, and a rock climbing/ziplining adventure over the Sacred Valley in Peru. Our guides were knowledgable and friendly and there was not a detail missed. Liz even arranged for us to be Covid tested on the final day so we had a simple entry back into the United States. The amazement of the trip was matched with a resonable cost and excellent accomodations along the way. Our family had an amazing adventure and if you are smart you will book your next adventure with KimKim and let them plan every detail of your next adventure.

Hotel Review

Yawar Inka Hotel

Cusco

Excellent accomodations, clean and conformtable rooms, and the staff was friendly and welcoming.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Groupal Quad bikes tour in Moray + Maras & Zip Line + Via Ferrata

Cusco

The adventure was so amazing the guides made us feel comfortable throughout even though the adventure was challenging and scary.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Emanuela was absolutely fantastic to work with on this trip. She helped plan a wonderful Iceland adventure and helped us keep our costs down while exploring all the beauty that Iceland has to offer. She made sure to include the 'must see' spots, while also taking us off the beaten path to explore in places like Varmaland. She was extremely communicative during the trip and helped answer all of our questions no matter how big or small. Would definitely use KimKim and work with Emanuela again! Snow mobiling is also definitely worth it :)

Our experience with Kimkim was beyond perfect. Communication was fast and efficient. We got the exact tour we wanted and all the accommodations and service were amazing. Our driver made us feel comfortable and safe and took good care of us. The local tour guides were knowledgeable and gave us great tours of the city. We highly recomment booking a tour with Kimkim. We will definitely check with them for our next trips.

Our trek of the Manaslu circuit in Nepal arranged by Kripa was outstanding. During this post-Covid planning phase, Kripa answered our hundreds of questions immediately and kept us up to date on travel in Nepal. Everything was handled smoothly, from our airport pickup to assisting us on our shopping adventure in Kathmandu for trekking supplies. Our guide, Gelu, was the best. He took care of us the entire trek, even assisting in the kitchen with meals. The two porters he selected were amazing, carrying our gear effortlessly over passes that took our breath away, powered only by dal baht 24/7. Thanks to Kripa and her team for giving us a wonderful once-in-a lifetime trip.

I would like to say thank you to Jacky, who has arranged my family trip to Ecuador from 13 - 25 Apr 2022. We have a fantastic trip and I am so thankful for all your arrangement. From Ittenary, Accomodation , and local guide. We particularly enjoy our trip in Cuya Beno, Amazon rain Forest, and Galapagos islands.
Jacky is very responsive if we asked something over the phone. She always stand by for response. Its make us worry - free during our trip. Once again , thanks Jacky for all your help. We definely will refer you to our friends back to our country.

Hotel Review

Mercure Alameda Quito

Quito

Staffs are friendly, and we made this hotel as our base. So that we can leave our luggages at the hotel, during our trip to Amazon rain forest and galapagos island.

Authenticity & Character

Staff

Activity Review

Adventure in the Amazon

Cuyabeno Wildlife Reserve

Rom , the local guide is very knowledgeable.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Great experience! Emilce listened to all my needs and surpassed all our expectations!!

Once in Colombia, the tours were fascinating and the guides even better.

Highly recommend

I spent 15 days in Ecuador touring areas around Quito, the Amazon, and the Galapagos islands. I traveled alone with a guide until he dropped me off to go to the Galapagos.
I used Quito as a home base and took a free day, explored the old town and middle of the world museum, Otavalo, and Cotopaxi. I also stayed in Mindo and Banos. They were worth visiting.
In the Amazon, I stayed at the Kuyana lodge and in the Galapagos used Santa Cruz as a home base.
I was pleased with the work Mathias did on my travel plan, his response time, and how he kept in touch nearly daily. He managed to incorporate my special requests of a visit to the rose farm, the Condor Parque, and a horse ride. I had a special interest in those things and thought they were worth the time, although the ride to the Condor Parque was long. The horse ride added a lot to the visit to Cotopaxi as I did not care to climb. The horse guy was terrific. It was my first time on a horse!
I can not say enough good things about Kuyana. The food was terrific and authentic. The grounds and rooms are beautiful. The activities are wonderful and individualized to the traveler.
It was relaxing too! It was the best!
The Galapagos lived up to their reputation. A special thank you to my guide, Julian, from Day 1, and the man who helped me complete the exit steps on the final day! Awesome job, guys!
Ecuador has a lot to see! GO!

Hotel Review

Sisakuna Lodge

Mindo

Authenticity & Character

beautiful grounds, basic furnishing

Location

Staff

They made pizza for me for dinner during Carnivale!

Cleanliness & Comfort

clean.

Activity Reviews

Middle of the World

Ecuador

Super cool outdoor setting with activities to highlight the effects of the equator! Loved it!

Quality of Experience

Guides, Drivers and Staff

Horseback Riding at Cotopaxi National Park

Ecuador

Great experience! Took me 3 tries to get on the horse. The man was very patient. It was my first time. I really enjoyed it and the meal we had at the Park lodge.

Quality of Experience

Guides, Drivers and Staff

Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz

Ecuador

This is a great tour with lunch included. One of the most memorable photo ops with the amazing large tortoises! You can get very close. It was wonderful fun even in light drizzle. Bring a jacket, just in case! Mud boots are provided.

Quality of Experience

Food

Guides, Drivers and Staff

Excursion to an uninhabited island

Ecuador

This is a long day with a couple of boat transfers and a ride to the dock. It is worth it. The boat is relaxing if you can find the right spot to sit yourself down! It was hosted by a member of the awesome "white shirt Park staff" They are heroes of the Galapagos. I am a non-snorkeler so I was treated to a few minutes on a deserted beach. Heavenly. We also made the stop at Baltra island and took a long walk up to the lighthouse. I needed a little encouragement for the last little way! Thank you sir, that was great! The food on the boat was delicious. A breakfast, lunch, and snack were served. Don't forget the sunscreen! It is much needed on this trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit to another uninhabited island

Ecuador

This is a little shorter trip out to Seymour island. I had previously gone to Bartolome' island. Another hero of the Galapagos "white shirted Park ranger" led the way to Seymour! It was similar to the other trip, on the same boat even. This time, I knew exactly where to sit! It was another enjoyable day with a trip to an islet and some snorkeling time. I saw some amazing birds nesting. I saw great frigate birds "Man of War" , Magnificent Frigate Birds, and blue-footed boobies. Equipment to snorkel was provided each time including life vests. The food was good. It was fish. They really can do fish well there! No breakfast due to the shorter day, but again a snack was provided. Well worth getting on the boat again! It is well spent time on the boat. Relax and enjoy! Don't forget the sunscreen, really!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kimkim is reliable Travel agency and Leandro is amazing Travel Agent. We used Kimkim for our trip to Chile, our first trip ever to explore South America.
Leandro is very friendly, knowledgeable and always reachable. He is also very flexible when it comes to customising the trip. We had little issue with the tour operator and Leandro helped us to resolve the issue instantly. Lots of people do not see the value of travel agency and think they are overpriced!! You pay for the convenience and stress-free holiday.
I would always recommend Kimkim and Leandro to all of our friends and would contact them again next time I want to travel and explore other parts of the Earth!
Thank you so much for all your help Leandro! You are super star!

Hotel Reviews

Hotel NOI Casa Atacama

San Pedro de Atacama

Amazing from service, from the room to facility, to the service. Foods and drinks are delicious! Location is amazing (only 5 mins to the main road with lots of bar, restaurants and shops).

Tips for future travelers

Nope

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel NOI Casa Atacama

San Pedro de Atacama

Amazing from service, from the room to facility, to the service. Foods and drinks are delicious! Location is amazing (only 5 mins to the main road with lots of bar, restaurants and shops).

Tips for future travelers

Nope

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

San Pedro de Atacama: Moon Valley and Death Valley Excursion

San Pedro de Atacama

Quality of Experience

Capricornio Expediciones has done a great job from communicating to taking care of us during the experience. They are very reliable! And I like them because they did not go behind travel agency back and tried to steal clients from travel agency (by telling us to book straight with them to save 2/3 of the cost).

Guides, Drivers and Staff

Paloma was amazing, she is knowledgeable, responsible, reliable and very energetic. She helped us enjoy the Atacama to the fullest

Transport

On time, easy to communicate, reliable.

Deb was phenomenal! From the start, she was super communicative and eased us into the process of working with a travel agent, as we had never done so before. Every morning we would wake up to amazing updates that got us incredibly excited for our trip.

As she learned more about ourselves and what we wanted from our trip, she never batted an eye about making changes to our itinerary and even made suggestions about things that we never thought possible. When we were on the trip, we had a few hiccups (of our own doing) and Deb was right there with us making updates and helping us come up with a new plan of attack.

Deb, you have given us an experience that we will never forget. Thank you from the bottom of my heart for being such an amazing person, a stellar travel agent, and for having a gigantic heart. I can't wait to work with you again.

- Marc

Hotel Review

Ivory Wilderness River Rock Lodge

Hoedspruit

Ivory Wilderness was the highlight of my trip. The night tours, early morning treks, and being able to walk around the bush on foot was incredible. The food was delicious, the accommodations were perfect, the setting is unbeatable, and the crew that put the experience together treated me as though I was one of their life long friends. I could not have wished for a better time. Thank you so much!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

A Day in the Kruger Bush with Two Private Game Drives

South Africa

Linda, Sebastian, and Alejandro were all fantastic! Linda planned the perfect week for our family to enjoy activities and take in the beautiful country. We had so much fun and loved our accommodations and tours. Would absolutely recommend!

Hotel Review

Old Town Quito Suites

Centro Historico, Quito

Super comfortable, great rooms, and really nice kitchen set up.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Quito Cooking Class

Ecuador

This was so fun and engaging for our kids! It ended up being quite tasty, too. A real highlight!

Quality of Experience

Guides, Drivers and Staff

Transport

We had the most amazing 10 day trip starting in Dubrovnik, Croatia and ending in Ljubljana, Slovenia. Sarah was our travel specialist who organized and individualized our trip to make it memorable with a great combination of scheduled activities and free time. Sarah chose the most amazing boutique hotels in Dubrovnik, Split, Zadar and Ljubljana in the historic old towns of each city with their own unique charms. You could not pick a better location or more welcoming hotel staff, as each made us feel very welcome and special. We had great tour guides at our destinations, and we especially want to mention Ina. She gave us a very good insight into Croatian life as well as very insightful tour of Split and Trogir. Our personal drivers were very attentive and knowledgeable especially Mario, with vast knowledge and he always exceeded our expectations with his attention to detail. We were very happy to have him two of our days. On our way from Split to Zadar, Sarah organized an authentic Croatian meal at Restoran Vicko, the most amazing family owned farm-to-table restaurant. It is a hidden gem worth the drive. Krka National Park and Plitvice Lakes are definite must sees, the beauty and tranquility of the parks were breathtaking. The Esplanade Hotel in Zagreb was beautiful and did not disappoint. Sarah had nice bottle of wine and chocolates waiting in the room for us, a beautiful touch. On to Slovenia to visit the beautiful Lake Bled, the unbelievable Postojna Caves and interesting Prejama Castle. The weather was perfect in April, we arrived before the summer crowds. We really enjoyed all the places we visited, they were all beautiful with their individual charms. Thank you Sarah for your attention to detail. We will always have our memories of our amazing trip and look forward to returning to explore Croatia and Slovenia more.

Hotel Review

Boutique Hotel Stari Grad

Dubrovnik

Boutique Hotel Stari Grad is a wonderful hotel in a perfect location. The hotel personnel are very attentive and welcoming. The rooftop restaurant is beautiful and the breakfasts are very beautiful , fresh and delicious. The room was modern and comfortable. I highly recommend!

Authenticity & Character

A modern room in a historic buikding

Location

In old town convenient to great restaurants and history

Staff

Welcoming and lovely

Cleanliness & Comfort

Very clean and comfortable

Activity Review

Krka National Park + lunch in the countryside

Croatia

Krka was an amazing park of numerous trails and waterfalls. The beautiful blue and turquoise waters were breathtaking. Pictures could not do it justice, you need the sounds and smells of nature to comp;ete the beauty.

Quality of Experience

We had a great day exploring Krka and the amazing lunch

Food

Restoran Vicko was an amazing farm to table family restaurant with the most amazing food. The portions were very hearty. This is a hidden gem, where the locals drive an hour on special occasions to eat here. We had a tour of the kitchen, which was very interesting. Highly recommend!

Guides, Drivers and Staff

Mario was our private driver and went above and beyond in everything to make sure we had the best day. He was a wealth of knowledge and very personable and accommodating.

Transport

We had private transportation which was very comfortable.

This trip was curated well. I would give it 5 stars had the hotel in Lisboa have been better. Turim Restoradores was well situated however, the rooms are painfully outdated. My bathroom was so narrow( and dirty on our last night). Both rooms' temperature was not regulated and when asked, we were told that there is NO AC just heat. I'd hate to be in that hotel in the summer. Imagine dreading going back after a full day of walking(I would have given 5 stars otherwise)As a tour company, I think the hotel tax should be included in pricing. While I was told it was mentioned in the agreement, that the hotels in different cities/countries charges different rates(isn't the tour company's business to know it, after all you picked the hotel)Its not much but that's besides the point.
Our first taste of the city was a Tuk Tuk tour, unfortunately the guide was late and lacks the desire to make the trip personable as he darts around the city. I was the told by him that he is not a native(which is fine) but only on the job for 2 months(I can tell, he was rambling off points of interest like it was in a tour guide book). Thankfully for the next two days, Rosa(walking food tour) and Marta(Sintra/Cascais) were both fantastic. The guide in Coimbra was also very informative.
Hotel in Porto was a refreshing change from Turim. It has been tastefully updated/front desk was informative and helpful/breakfast spread was amazing! First adventure, motorised bike tour. Thankfully our family of 4 weren't novice bicycle riders. I think if one was new to biking, it would be challenging(not due to the hills) for all the difficult terrain and navigating through tourists in the area we when through. Food and cultural tour was so-so, not once was port served/Apparently that would be a port tasting tour(one would think that both food and port is combined) after all wine was served. The day excursion to Duoro Valley was fantastic! Nelson our guide made our trip very memorable. Obidos was just so so beautiful(at least 3 hours needed with lunch). Alas our last night was back in Turim. Having to compare the accommodation of Eurostar Porto to Turim was a hard pill to swallow on our last night in beautiful PT.
Marina as a guide was attentive and very quick to address any issues/questions during the planning and while we were there. As a tour company, I'm certain you would want to know the condition of the lodging your guests are put in. I write with no malice. In life you win some and lose some. Being in the service industry myself, I'd like to know the good and the bad as only then improvements can be made.

Hotel Review

¡NO USAR! Turim Restauradores Hotel

Lisboa

Location-Great. Accommodation was ok. No regulated air. NO AC only heat. Made sleeping through the night challenging. Breakfast spread has seen better days. It was included in our reservations, otherwise I wouldn't pay $15 euros for it.

Tips for future travelers

Do not stay if you like AC

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Guided Tuk-Tuk Tour

Portugal

Just not the right tour guide. While we were waiting, another guide(from the same company) was way more pleasant.

Quality of Experience

Guides, Drivers and Staff

My boyfriend and I had the pleasure of booking our trip through KimKim for our recent 9 day trip to Egypt. We just returned and wanted to express how grateful we are for the team and everything they did for us. Not only did they adjust the trip and fine tuned it to my exact needs and requirements, but they dealt with my million questions along the way lol. First of all, the trip started with Mahmoud meeting us as soon as we stepped off the airplane in Cairo before we even hit baggage or customs. From there, it was a flawless < 20 minute experience to get from the plane to the car and we couldn’t have done it without his help. We were driven through the insane traffic of Cairo with ease to our first hotel where they dropped us at the door and ensured all was well. We communicated the entire time through WhatsApp and each day the next days plan was laid out.
Our first 2.5 days were with Mohammad, who was not only an incredibly knowledgeable guide but was kind and funny. We saw the Pyramids and Mohammad Ali mosque on day one, followed by some amazing local schwarmma sandwiches. We went to a handful of souvenir stores where we got to purchase some awesome, government certified souvenirs special to Egypt. I got to ride a camel at the pyramids too! Pickup was prompt and everything was safe, fun, and easy.
The next day we were picked up promptly for a long drive out to the desert where we stopped partway to have a traditional Bedouin lunch which was cooked by our guide and drive Achmed, who stayed with us the entire time. His desert driving skills were unmatched and took us to the best sightseeing places. Then we settled into the White Desert for a night of campfire cooking, tea, and sleeping in the sand. It was incredible and delicious and we never felt unsafe.
The next day we said goodbye to Mohammad and Achmed and we’re driven to the airport for our flight to Luxor. Again - all planned out well and prompt. We were met at the airport with ease for pickup to our hotel in Luxor.
We got a call that night directly to our hotel saying the hot air balloon ride we had planned for the next day was cancelled due to weather, and they had already adjusted our itinerary and booked us a new balloon ride for the following day with no stress.
We were picked up by Ahmed for a full day of Luxor sightseeing. He was knowledgeable and kind and left us to explore on our own a bit which we enjoyed. He took tons of photos and we had a wonderful day.
The next morning we were promptly picked up at 345am for the hot air balloon ride, which we got to via Nile river boat (fun and unexpected!). This was also very easy and professional and hands down the best part of our trip.
We were taken back to our hotel after to pack our bags and get picked up for our drive to Hurghada, which was prompt and easy. Once we arrived they checked us in and arranged hotel pickup and PCR tests for that Saturday that we were leaving.
When we were picked up Saturday it was prompt with easy quick drive to the airport. That night when we were picked up from the airport, Mahmoud picked us up again and had a doctor waiting for us at the airport for PCR test which was done quickly. We had the results send to us via WhatsApp a few hours later and they were totally acceptable for return to the USA.
Overall we legitimately had no snags the entire time and with the language barrier between English and Egyptian Arabic, we quite literally couldn’t have done this trip without the KimKim team. It was a perfect trip and we will definitely use them in the future for other trips.