Kimkim Trip Reviews

4.8
Based on 17,500 ratings
Read 17,500 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Memorable Italy and Greece
Italy | Sep 25 - Oct 4, 2021

S
Shyam N.
Canada | Reviewed on Aug 13, 2022
The trip to Italy and Greece is one of our most memorable trips. Eleni understood our requirements perfectly and arrange the stays, travel and other arrangements to perfection. We were given choices of unique farm stays, borgos which we would not have found otherwise. Especially in Greece, we would have never ventured into Meteora and Zagori region without Eleni's inputs. That part of the world is magical and is one which we would have never figured out without the advice of a local... Read more

The trip to Italy and Greece is one of our most memorable trips. Eleni understood our requirements perfectly and arrange the stays, travel and other arrangements to perfection.

We were given choices of unique farm stays, borgos which we would not have found otherwise. Especially in Greece, we would have never ventured into Meteora and Zagori region without Eleni's inputs. That part of the world is magical and is one which we would have never figured out without the advice of a local specialist like Eleni.

She was very patient with my multiple queries and made changes as needed.

Would love to travel to Greece and Italy again with her support.

Best wishes

Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Aug 14, 2022

Dear Shyam,
thank you very much for your beautiful words and for the opportunity you gave me to design one of the best road trips in both Italy and Greece I have ever designed!
I am looking forward to hosting you again in Italy and Greece and I wish you safe travels!
Eleni

Peru - a fantastic experience
Peru | Aug 4 - Aug 11, 2022

S
Saikiran K.
Manhattan, NY | Reviewed on Aug 13, 2022

Johanna and her team did a fantastic job in setting up a great trip for first timers like us. They were thoroughly patient and ever helping in last minute schedule changes. An experience we will cherish for ever.

Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Aug 15, 2022

Hi Sai,
It was a pleasure to get to meet you and your family in Peru and so great to hear you had a fantastic time! We hope to help you plan another trip in the future.

Best,
Johanna

South Iceland & Snaefellsnes 1 week trip
Iceland | Aug 5 - Aug 12, 2022

Anil
Anil S.
Ann Arbor, MI | Reviewed on Aug 13, 2022
Duncan was a fantastic guide. He listened to our preferences and clearly tailored a trip to our desires. He spaced the hotels well to keep the driving very manageable each day, but at the same time we covered a lot of ground and felt like each day we still saw a lot! His food and hike recommendations were great. He was responsive and helped give us options to adjust our trip if we needed based off how the day was going. Our favorite moments of the trip were: Glymur waterfall hike
Blue...
Read more

Duncan was a fantastic guide. He listened to our preferences and clearly tailored a trip to our desires. He spaced the hotels well to keep the driving very manageable each day, but at the same time we covered a lot of ground and felt like each day we still saw a lot! His food and hike recommendations were great. He was responsive and helped give us options to adjust our trip if we needed based off how the day was going.

Our favorite moments of the trip were:

Glymur waterfall hike
Blue Lagoon
Driving around the perimeter of the Snaefllsnes Peninsula checking out the recommended stops and coast hike along the way
Reynisfjara black sand beach
Fjadrargljufur canyon
Hjorliefshofdi Cape and Cave hike
Staftafefell Glacier Hike
Diamond Beach
Reykjavik walking culinary tour

It was a truly amazing and memorable trip that my wife and I will cherish!

Hotel Reviews
Apótek Hótel by Keahotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Klaustur
Kirkjubæjarklaustur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adventure Hotel Geirland
Kirkjubaejarklaustur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel was kind of dingy compared to other hotels we stayed in
Fosshotel Stykkishólmur
Stykkishólmur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Geysir
Bláskógabyggd

Location is excellent. Hotel is new and modern. The dinner at the restaurant was an excellent meal as well!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Reykjavik Food Walk
Iceland

Our guide was knowledgeable about the Icelandic culinary scene and culture. Learned a lot, got to see more of Reykjavik and the food was excellent!

Quality of Experience
Guides, Drivers and Staff
Skaftafell Glacier Hike
Skaftafell Glacier Hike
Iceland

Truly special experience, was fascinating to learn about the glacier structures and changes over time. I would opt for the 5 hour tour to get to explore further on the glacier

Quality of Experience
Guides, Drivers and Staff
The Secret Lagoon
The Secret Lagoon
Iceland

I would skip if you have the chance to do Blue Lagoon. It was crowded when we went and was just less relaxing than the Blue Lagoon

Quality of Experience
Vatnshellir Lava Cave Experience
Vatnshellir Lava Cave Experience
Snæfellsnes Peninsula

Was interesting and an hour is definitely enough. Not a must do stop, but was nice

Quality of Experience
Guides, Drivers and Staff
Blue Lagoon
Iceland
Quality of Experience
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Aug 14, 2022

Thanks so much for your review, Anil, and the feedback on activities and hotels, it's great input for the future. I'm so glad that everything worked out well.
Duncan

Trip of a lifetime
Greece | Aug 2 - Aug 12, 2022

A
Anastasia G.
Manhattan, NY | Reviewed on Aug 13, 2022

Chris really listened and created a first time trip to Athens and the Islands that was both full of informative and delicious experiences, hotels with amazing views and breakfasts within our budget and the right balance of experiences and free days for downtime. We wanted this trip to be both an immersion and a vacation and Chris delivered!

Local specialist: Chris Leontopoulos
Chris
Chris Leontopoulos
Local specialist in Delphi, Greece | Replied on Aug 16, 2022

Hello Anastasia

Thank you very much for your glowing review!
It was a pleasure planning your trip for you and Emily.
I am very happy that after all you've gone through over the past couple of years, we were able to deliver an amazing birthday trip to Greece!
I wish you only happiness and joy moving forward, and if you ever want to discover more of Greece, you know where to find me!

All the best

Chris

Our trip to Italy was AMAZZZING! Thanks to A...
Italy | Jul 31 - Aug 10, 2022

V
Veronica S.
Elmhurst, IL | Reviewed on Aug 13, 2022
Our trip to Italy was AMAZZZING! Thanks to Andrea's help, it was flawless. I will always recommend and use KimKim when I plan international trips. Every detail from hotel choices, train schedules, car pickups and the selection of tours were impeccable. Andrea checked in with us multiple times throughout our trip and it was comforting knowing that Andrea was a phone call away if we had any issues. Andrea is extremely professional as was the entire Kim Kim crew. I could not be happier... Read more

Our trip to Italy was AMAZZZING! Thanks to Andrea's help, it was flawless. I will always recommend and use KimKim when I plan international trips. Every detail from hotel choices, train schedules, car pickups and the selection of tours were impeccable. Andrea checked in with us multiple times throughout our trip and it was comforting knowing that Andrea was a phone call away if we had any issues. Andrea is extremely professional as was the entire Kim Kim crew. I could not be happier with our trip and Andrea's recommendations at every level. Thanks for helping our family plan the trip of a lifetime! You are aweome!

Hotel Reviews
Hotel Degli Artisti
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palazzo Murat Positano
Positano

The setting is beautiful and I loved the view of the Mediterranean from the pool. The entire staff was very helpful and Rosita was amazing! So lovely and warm!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel L'Orologio
Authenticity & Character
Location
beautiful views of the Grand Canal
Staff
Cleanliness & Comfort
Activity Reviews
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
Rome

She was an excellent guide with tremendous knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy

In retrospect, I would have preferred to have rented a more luxurious faster boat. The captain was excellent, but the boat was not very comfortable. It was a long ride, over an hour and a half, and the seats were not very comfortable. I had a better experience in Nice renting a faster and more comfortable boat. We did enjoy swimming in the grottos, but I should have selected a more comfortable boat.

Quality of Experience
Guides, Drivers and Staff
Transport
Uffizi Gallery Guided  Visit (private guide)
Uffizi Gallery Guided Visit (private guide)
Florence

She was a very knowledge and interesting guide with a vast knowledge of the art history. Enjoyed the tour a lot

Quality of Experience
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy

She as an excellent guide and very knowledgeable and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Cicchetti guided experience
Cicchetti guided experience
Venice

Giovanni was lovely

Quality of Experience
Guides, Drivers and Staff
Transport
The Jewels of Venice (St. Mark & Doge Palace)
The Jewels of Venice (St. Mark & Doge Palace)
Venice
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Aug 13, 2022

Thank you very much Veronica for your nice words. I am really glad you enjoyed your itinerary and it was a great pleasure working with you at this itinerary.

Our Family's Dream Trip
Italy | Jul 13 - Jul 25, 2022

Angelo
Angelo C.
Lafayette, CO | Reviewed on Aug 12, 2022
This past July my wife, daughter, and I enjoyed the most incredible trip through central and southern Italy. Francesca, our travel specialist, arranged wonderful hotels, engaging tours, and very reliable transfers. Our trip began in Rome at the 47 Boutique Hotel which, while small, was modern, charming, and ideally located. We were a short walking distance from Trastevere and all the sights in Centro Storico. Then, in Sorrento, we stayed at the Grand Hotel President which had stunning views... Read more

This past July my wife, daughter, and I enjoyed the most incredible trip through central and southern Italy. Francesca, our travel specialist, arranged wonderful hotels, engaging tours, and very reliable transfers. Our trip began in Rome at the 47 Boutique Hotel which, while small, was modern, charming, and ideally located. We were a short walking distance from Trastevere and all the sights in Centro Storico. Then, in Sorrento, we stayed at the Grand Hotel President which had stunning views of the coast. While there, we took trips to Positano, Amalfi, and Ravello with Colomba from I Go Travel. Colomba could not have been more friendly, and she was wonderful with our 10 year old daughter. We were also driven by her brother Giuseppe from Naples to Sorrento and then from Sorrento to Pescara. I would highly recommend Giuseppe (also from I Go Travel) for any transfer travel needed in Central/Southern Italy. In Pescara, the final leg of our trip, we stayed at Villa Maria Hotel which had gorgeous grounds, a delicious restaurant, and a number of beautiful pools. While in Pescara, we got to meet Francesca and thank her in-person for helping to arrange the ideal itinerary. From the planning to the trip itself, she was available, collaborative, and highly responsive. We will be forever grateful to her and all the guides for helping create a trip rich with such beautiful memories.

Local specialist: Francesca Cichella
Francesca
Francesca Cichella
Local specialist in Abruzzo, Italy | Replied on Aug 18, 2022

Ciao Angelo & Family!
First of all, let me say thanks to you! For choosing me as your personal travel advisor, for trusting me, and for putting your dreams in my heands.
It's been so nice to assist you during the whole process, and finally being able to meet you in person in Pescara!
Traveling is an investiment of time and money, and I am so happy that you have invested your time and money in creating memories that will stay with you for a long time.
A presto!
Francesca

so fun, drivers were timely, hotel(s) were gr...
Chile | Aug 5 - Aug 11, 2022

M
MATTHEW K.
Greenburgh, NY | Reviewed on Aug 12, 2022
so fun, drivers were timely, hotel(s) were great and it was all reasonably priced. Love it and I'll be back! Read more

so fun, drivers were timely, hotel(s) were great and it was all reasonably priced. Love it and I'll be back!

Hotel Reviews
Hotel Boutique Le Reve
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Portillo
Los Andes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Aug 13, 2022

Thanks, Matt! I am very glad your trip to Chile was a success. It was our pleasure to assist!
Cheers,
Lorena

Great with a couple of early issues. 4 1/2 stars, really.
Costa Rica | Jul 12 - Jul 21, 2022

J
James K.
Seattle, WA | Reviewed on Aug 12, 2022
This was tough to judge. Would like to give 4 1/2 stars. We had some issues and frustrations, particularly at the start of the trip. But - those all seemed to stem from the fact that KimKim had to swap out our representative a day or two before our trip started. As a result, some things got dropped or mis-communicated. Once we got further into the trip, things were much more smooth. All in all, it meant our arrival and first night were bumpy, and the start of the second day was messy, but... Read more

This was tough to judge. Would like to give 4 1/2 stars. We had some issues and frustrations, particularly at the start of the trip. But - those all seemed to stem from the fact that KimKim had to swap out our representative a day or two before our trip started. As a result, some things got dropped or mis-communicated. Once we got further into the trip, things were much more smooth. All in all, it meant our arrival and first night were bumpy, and the start of the second day was messy, but after that, things were pretty great. So, summary advice: DO use KimKim, they put together a terrific vacation. But if they change out your contact/specialist, DO take some time to review the trip details with the new person, particularly things that were in emails or chat that didn't get added to the actual trip plan document.

Hotel Reviews
Auténtico Hotel
San José

We weren't here very long, arrived fairly late and left fairly early. We enjoyed our stay, but there are couple of things worth mentioning: * This is a slightly odd layout. Everything wraps around a smallish courtyard. The pool area covers most of the courtyard, and the restaurant seating spills out into the courtyard. The result is that everything feels kind of packed together, and you if your room opens to the inside area, you can hear pretty much everything in the building. It's cool and exciting for large groups, who get to be "together" even when they are in different places. I saw a couple of such groups here, and they were clearly having a great time. You might enjoy it less if your schedule depended on getting some sleep earlier than 10pm or later than 7am. * The restaurant was pretty great, with a deeper and more subtle dinner menu than your average hotel. * It's tough to find, even for San Jose. Parking is even trickier - it's across the street from the hotel, and you really have to plan in order to be able to get there without circling a few blocks.

Authenticity & Character
Very San Jose. It fits in well with the rest of the Central Valley. Don't expect it to feel terribly "Pura Vida," but it has a clean, professional, polished vibe.
Location
Not the easiest place to get to, not a lot of walkable places worth seeing, but a short drive from plenty of spots you might want to see.
Staff
The staff (along with the food!) made dinner a particularly memorable and positive experience.
Cleanliness & Comfort
As mentioned elsewhere, everything feels polished and professional and clean. It's not the Ritz, but it may feel like the top of the next tier. That's wonderful and impressive, considering the reasonable prices. You'll feel like you are getting more than your money's worth.
Park Inn San José by Radisson
San José

We went here at the start of a trip, got in late, left early. Didn't really get to evaluate much about the hotel, but what we saw was good. Five stars because they were accommodating (despite our late arrival). Helpful (which we needed because we were sleep-deprived and exhausted, and patient (which we needed because we were grumpy from the delays and other complications that made us late.

Authenticity & Character
Just a business hotel, but a good one. Nothing surprising, which is what you want in a business hotel.
Location
Staff
Cleanliness & Comfort
Monteverde Country Lodge
Monteverde
Authenticity & Character
Maybe 4 1/2 stars? It's not one of the Monteverde hotels that is nestled into the wilderness, but it's not far from some good green spaces. The decor and overall tone is very Pura Vida, including some lovely hanging vines and fountains behind the restaurant, and a peaceful courtyard.
Location
Hard to beat Monteverde/Santa Elena in general.
Staff
Staff was pretty thin, clearly understaffed at mealtimes and early mornings at the desk. Likely due to it being the off-season, I'd expect things to be more fully covered during peak.
Cleanliness & Comfort
Las Caletas Lodge
Puntarenas

It's perfect if it's what you are looking for. This isn't about creature comforts. The path up from the boats to the hotel is steep, slippery and long. You'll be staying in a stifling hot cabin or a noisy, simple platform tent. Everything gets damp and stays that way. Meals are picked for you - there's no menu. No TV, viable internet or cell coverage. But if you are here to be here, to see Osa and Corcovado park, you're in the right place. Everything is astonishingly, endlessly beautiful. Scarlet Macaws nest in trees right on the grounds. Troops of Howler and Capuchin monkeys wander through all day and night. The forest, the ocean, the flowers -- this is the place to sit and soak it all in. If you want to see Osa, and be a part of Osa, this is a great place.

Authenticity & Character
It was like living in Corcovado, but with shelter, gourmet food and a fridge full of soda you could raid at any time.
Location
I mean - it's right there in Osa.
Staff
You pretty much only see one person (at least during the off-season), so if he's busy or resting, there really isn't any staff.
Cleanliness & Comfort
Cleanliness and Comfort are relative. This isn't the W. But they keep the common area squeaky clean, and the cabins/tents are well-maintained. No silk sheets, but there are fans and good pillows. Picture elevated camping, more than hotel living.
Hotel Playa Espadilla
Manuel Antonio

Great vibe, great location, lovely little pool, just a really good fit for us. Monkeys, lizards and exotic birds on the grounds all the time. The restaurant doesn't have the deepest menu, but the food is _fantastic_. Would stay here again, no question. One small warning: in the restaurant, particularly at breakfast, avoid the corners of the sitting area furthest from the kitchen. The flies there are insufferable. Deeper into the seating area, things are fine.

Authenticity & Character
Definite Pura Vida sensibility. Everything was relaxed and smiley.
Location
Easy walk to the beach, but not so close that traffic and noise are an issue.
Staff
The restaurant folks were universally wonderful, in particular.
Cleanliness & Comfort
Activity Reviews
Snorkeling at Isla del Caño Biological Reserve
Snorkeling at Isla del Caño Biological Reserve
Drake Bay

I tired out after the first set of dives, but the kids kept going for another hour or more. Lots of great fish (including pufferfish!), sharks, some folks saw turtles. For me, the highlight was floating peacefully while hearing whales sing somewhere out at sea.

Quality of Experience
Food
The tour included a stop at a local restaurant afterwards. Simple fare, but delicious and authentic. Definitely a high note.
Guides, Drivers and Staff
Transport
Nothing to be done, probably, but that boat ride is rough on older folks' backs and younger children's patience.
Zip Line (Canopy) Monteverde
Zip Line (Canopy) Monteverde
Monteverde

I wanted to give this one star, because I was terrified the whole time and never really got to the point where I enjoyed myself, but that's just me and my fear of heights. The rest of my group had an amazing time. The guides were fantastic. They were very visibly obsessed with safety, which helped keep my panic to a minimum. They joked around with the kids, were patient with me and my wife, and generally did everything conceivable to maximize our enjoyment. Not their fault that it didn't work for me. Also - they used our cameras to get phenomenal number of great videos. I suspect we'll be watching those for decades.

Quality of Experience
For me, the highest achievable bar was: get through it without a debilitating panic attack. Checked that box. For the rest of our group, the trip was a thrill.
Guides, Drivers and Staff
They worked so, so hard to make things safe and enjoyable. Dedicated, skilled, friendly and energetic.
Transport
There was confusion with our initial pick-up, and it seemed like the driver couldn't find our hotel, but then tried to blame the issue on us. It was weird and unpleasant, but really a minor blip overall.
Walking tour to Corcovado National Park in Sirena Station
Walking tour to Corcovado National Park in Sirena Station
Costa Rica

Some great wildlife! Can't complain about that, really. We saw big coati family, a couple of agouti, a tapir, lots and lots of monkeys. But, I suspect we could have seen a lot more, and would have on a normal tour, but something odd was going on when we were there. Our guide spent a lot of time just _waiting_. Not sure for what. We waiting 15 minutes before getting started, then walked back and forth over the same 100 feet of trail for another 30 minutes with no obvious explanation. We paused and talked to another guide for 15 minutes later. We hung around at Sirena Station for much, much longer than planned. We headed back to the boats 20 minutes early. The end result is that we only spent about 90 minutes actively looking and exploring. I think this was unusual, some mix-up. Maybe a guide didn't show up? In any case, I'd still strongly recommend this tour, but I think we caught them on an off day.

Quality of Experience
As noted above, we did an odd amount of stalling and waiting. That was the only negative. I suspect this was a one-time event, not their normal pattern. The guide seemed unhappy with the waiting, too.
Food
After the boat ride back, they took us to a great local place, and fed us simple, authentic, delicious food. A great way to end the trip.
Guides, Drivers and Staff
Very knowledgeable. Maybe a bit preachy - but in an incredibly well-intentioned way. Didn't get in the way of us seeing or enjoying anything.
Transport
Young, spry folks may not mind. Older folks and younger kids may find the long boat ride, and the wading to/from the boats, to be taxing. Just be ready to spend a lot of energy on the trip. The actual hike is gentle.
Horseback Riding in the Cloud Forest
Horseback Riding in the Cloud Forest
Monteverde

I have a life-long, irrational fear of horses. I agreed to do this only as a trade-off to get my kids to try some other things on our trip. Much to my utter surprise, I had a great time. Our guides were patient and very clear with their instructions. They kept a pace that we could manage. We went through terrain that we never could have navigated on foot, and it was just amazing. I got my horse all the way up to a trot a couple of times. I can't say I'm cured. Horses still seem crazy to me. But, if they could deliver 2 hours of exhilaration for me, I expect they can do that for just about anyone.

Quality of Experience
Really cool extra touch - at the end, they fed us some home-made snacks, and let us try making cane juice from sugar cane. Not totally sure what that had to do with horses, but it was a great way to cool off and get refreshed.
Guides, Drivers and Staff
Transport
On-time. Vehicle was well-maintained and seemed safe. Driver was friendly.
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Costa Rica

We did nature hikes in Monteverde, Corcovado, and here. Much to our surprise, Manuel Antonio was the clear winner for variety of wildlife, educational content, and overall enjoyment. Coati, monkeys, huge spiders, snakes, a variety of birds, lizards, and an up-close encounter with a sloth. Don't miss this hike!

Quality of Experience
Guides, Drivers and Staff
Every guide we had in Costa Rica was insanely knowledgeable. Even by that standard, though, our guide in Manuel Antonio was amazing. He was able to track and film moving animals using a scope (which I've always heard was impossible), while delivering a monologue about the scientific details for that animal, some things to look for to find them, etc. It was like traveling with David Attenborough and his film crew.
Transport
One of the great things about Manuel Antonio: the park is super close to the tourist area. We were close enough to walk, and walk back afterwards.
Local specialist: Alberto Molina
Alberto
Alberto Molina
Local specialist in Costa Rica | Replied on Aug 12, 2022

Hello James
Thanks a lot for your review, I am glad you enjoyed Costa Rica.
The main local specialist was always Alberto, the other specialist that joined your conversation is our operation team, they were helping you with all the details of your trip.
Best regards
Alberto

Trip of a lifetime!
Morocco | Aug 1 - Aug 11, 2022

Maryam
Maryam S.
Albany, CA | Reviewed on Aug 12, 2022
We had the most amazing time exploring Morocco with our guide (now someone we consider our friend and brother) Faysal! Not only is he so incredibly knowledgeable, but he is one of the warmest, kindest people we have ever met. He connected with every member of our family, and even arranged a special birthday dinner for one of the members of our group—with the band singing happy birthday and waitstaff bringing a cake with sparklers.☺️ We cannot say enough good things about Faysal, truly. ... Read more

We had the most amazing time exploring Morocco with our guide (now someone we consider our friend and brother) Faysal! Not only is he so incredibly knowledgeable, but he is one of the warmest, kindest people we have ever met. He connected with every member of our family, and even arranged a special birthday dinner for one of the members of our group—with the band singing happy birthday and waitstaff bringing a cake with sparklers.☺️ We cannot say enough good things about Faysal, truly.

Our city guides, Hafid, Hanan, and Navid (sorry if I spelled his name wrong) were also very knowledgeable and a pleasure to tour with.

Thank you, Original Travel, from the bottom of our hearts, in helping organize a trip of a lifetime in beautiful, magical Morocco. So appreciate how flexible you all were with some of the changes we requested before and during the tour. We will always have a special place in our hearts for Morocco and its people.

Hotel Reviews
Palais Sebban
Marrakech

This is a gorgeous hotel. Highly recommended!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Laaroussa
Fez medina

The service was impeccable ( especially from Anwar) the rooftop was just breathtaking, and it was a perfect location. One of our favorite hotels on this trip!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Aug 13, 2022
Hi Maryam, Thank you so much for such an incredible feedback. We are happy to see that you had a 5-star experience at our company. On behalf of all the members of our team, we would like to thank you for such precious words which highly valued. It means the world to us that we have designed a great trip for you and lived up to your expectations. Such a rating helps us to maintain an excellent standard of service to our valuable guests like you. We always strive much hard to provide our... Read more

Hi Maryam,

Thank you so much for such an incredible feedback. We are happy to see that you had a 5-star experience at our company.

On behalf of all the members of our team, we would like to thank you for such precious words which highly valued. It means the world to us that we have designed a great trip for you and lived up to your expectations. Such a rating helps us to maintain an excellent standard of service to our valuable guests like you. We always strive much hard to provide our guests with memorable journeys and make them enjoy the scenic beauty of our country to the fullest. The intire team at Original Travels really appreciate your owesome review.

Thank you again and looking forward to serving you again in the future.

Best,
Abdel

Girls turn 50 trip!
Italy | Jul 22 - Aug 4, 2022

Jennifer
Jennifer W.
Manchester, NH | Reviewed on Aug 12, 2022
We cannot describe how happy we were with the level of professionalism and attentiveness we had working with kimkim. Andrea and Giustino took excellent care of us virtually. If ever we had a question they were right there to answer us. They made sure we had everything we needed, hotels, train tickets, restaurant recommendations, excursions, etc. Perfection. Truly. The experience they booked us was better than we could have hoped. Our guides were excellent, especially Isadora in... Read more

We cannot describe how happy we were with the level of professionalism and attentiveness we had working with kimkim. Andrea and Giustino took excellent care of us virtually. If ever we had a question they were right there to answer us. They made sure we had everything we needed, hotels, train tickets, restaurant recommendations, excursions, etc. Perfection. Truly.

The experience they booked us was better than we could have hoped. Our guides were excellent, especially Isadora in Bologna. She was very knowledgeable and a blast to spend the day with. Peter at the Hotel Gardena was very helpful and a hoot. Everyone at the family owned and operated Hotel Reginella in Positano were lovely. We would definitely stay with them again. And we cannot forget the boys on the boat to Capri. They made the day super fun. We really did have a trip of a lifetime. Turning 50 in Italy was a dream come true.

My sister was so impressed with kimkim she is booking her Argentina trip with them.

Thank you so very much Andrea for being so wonderful. We hope to work with you again someday.

Jennifer, Jeralyn, and Melissa

Hotel Reviews
Art Hotel Orologio
Bologna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Reginella Positano
Positano

Thank you all for being so wonderful and taking such good care of us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gardena Venezia
Venice

Everyone there made our stay special. Especially Peter. We miss you Peter!!! Jennifer, Jeralyn, and Melissa

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giustino Cacciotti

Everyone involved was very helpful and patien...
Iceland | Aug 7 - Aug 11, 2022

jason
jason k.
Portsmouth, RI | Reviewed on Aug 12, 2022

Everyone involved was very helpful and patient. Any problems I had during the trek were easily corrected, communication was very good Eve while on the hike.

Thanks for an amazing journey to Iceland 🇮🇸

Jason Karahalis

Local specialist: Adrien Heriaud

Amazing family trip in Iceland!
Iceland | Jul 30 - Aug 6, 2022

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Hari N.
Livingston, NJ | Reviewed on Aug 12, 2022

We had an amazing trip in Iceland! Thanks to the kimkim team (Preeti and Halldor) for planning an amazing trip. Our tour guide, Bjarni Gaukur was a real highlight of our trip. He is kind, knowledgeable and made our trip unforgettable. I would highly recommend him !

Local specialist: Halldór Haraldsson

Wendy did an amazing job coordinating everyth...
Colombia | Jul 29 - Aug 8, 2022

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Mike O.
Tucson, AZ | Reviewed on Aug 11, 2022
Wendy did an amazing job coordinating everything on our trip to Colombia. There were lots of moving pieces and we visited multiple cities. Great trip thanks to Wendy and her team! We will definitely use Kim Kim again. Thanks for everything! Read more

Wendy did an amazing job coordinating everything on our trip to Colombia. There were lots of moving pieces and we visited multiple cities. Great trip thanks to Wendy and her team! We will definitely use Kim Kim again. Thanks for everything!

Hotel Reviews
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena

Excellent hotel. We stayed in the 2nd building (which I would recommend - quieter and nicer rooms). Food was very good and the hotel is close to everything. Service was impeccable.

Authenticity & Character
Excellent.
Location
Great location - central to everything.
Staff
Staff is very attentive.
Cleanliness & Comfort
Very good.
Casa Origen
Santa Marta

Loved this hotel. Was a bit of a transition given what we are used too. But really enjoyed the stay. The ladies in the kitchen were wonderful. Very nice quiet place that has great access to the park and just a quick walk to the beach.

Authenticity & Character
Very nice setting.
Location
Isolated - but that is what made it charming.
Staff
Excellent service.
Cleanliness & Comfort
Remember fit is an Eco Lodge (not a 4 seasons). So, when visiting, keep that in mind. We had a blast.
El Cielo Hotel
Medellin

Wonderful hotel. Very personal service and great location. Restaurant and service were excellent.

Authenticity & Character
Very nice boutique hotel.
Location
Very centrally located.
Staff
Service was impeccable.
Cleanliness & Comfort
Activity Reviews
Wander Cartagena’s Storied Streets & Discover the Art of Getsemaní
Wander Cartagena’s Storied Streets & Discover the Art of Getsemaní
Cartagena

Driver was excellent - guide was a bit average. This was the only part of a trip that was “average.”.

Quality of Experience
Guides, Drivers and Staff
Driver was excellent - guide was average.
Transport
Driver did an excellent job.
Colorful Colombia: Hike to Guatapé Rock, Guatapé & Peñol-Guatape Reservoir
Colorful Colombia: Hike to Guatapé Rock, Guatapé & Peñol-Guatape Reservoir
Colombia

Nice trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover the iconic Comuna 13 & Medellín
Discover the iconic Comuna 13 & Medellín
Medellín

Mario and Jimmy (driver) did an excellent job. Lunch could have been a bit better - but overall wonderful time.

Quality of Experience
Guides, Drivers and Staff
Mario and Jimmy did a stellar job!
Transport
Jimmy was excellent!
Free availability of transportation service
Colombia

Jimmy and our guide did a great job.

Quality of Experience
Guides, Drivers and Staff
Transport
Taironaka & River Tubing at Don Diego River: A Sanctuary of History and Nature
Taironaka & River Tubing at Don Diego River: A Sanctuary of History and Nature
Colombia

Nice relaxing float trip. Gave us a break after a lot of walking tours. Guides were great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Santa Marta
Discover Santa Marta
Colombia

Jovan did a wonderful job.

Quality of Experience
Excellent.
Food
Very good.
Guides, Drivers and Staff
Jovan and our driver were excellent.
Transport
Very good.
Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Aug 15, 2022

Hi Michael,
Thanks for your feedback! More than a job is our passion to create and have the best itinerary for you and your wife. I am happy you had a good experience in the country.
I will forward your comments to the hotels and guides on each destination.
Anything you need, we are happy to help!
Best,
Wendy

Brilliant! Do not hesitate!! This is our seco...
Italy | Jul 24 - Jul 29, 2022

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afshine g.
Rocklin, CA | Reviewed on Aug 11, 2022
Brilliant! Do not hesitate!! This is our second time using Kim Kim as a travel service. Their team was incredible, there for us at every stop, and moment of need. Even when things didn’t go as planned (which can happen) their members were diligent & present by phone, text, email immediately. Cannot recommend them strongly enough. Their suggestions for things to do as a family, excursions, hotel recommendations were perfect! Read more

Brilliant! Do not hesitate!! This is our second time using Kim Kim as a travel service. Their team was incredible, there for us at every stop, and moment of need. Even when things didn’t go as planned (which can happen) their members were diligent & present by phone, text, email immediately. Cannot recommend them strongly enough. Their suggestions for things to do as a family, excursions, hotel recommendations were perfect!

Hotel Reviews
Hotel Modigliani
Roma

Good location & helpful staff

Authenticity & Character
Location
G
Staff
Cleanliness & Comfort
Casa Howard Firenze
Florence

Fun & well located. Great staff recommendations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Borgo di Pietrafitta Relais
Castellina in Chianti

stunning

Authenticity & Character
Location
Vistas
Staff
Cleanliness & Comfort
Activity Review
Vatican Guided Tour
Vatican Guided Tour
Rome

Wonderful ! Was not enough time - even at 3.5 hours

Quality of Experience
Seeing everything
Guides, Drivers and Staff
Answered all my questions
Transport
Great guide & experience
Local specialist: Tasos Mylonas

Incredible experience
Argentina | Aug 1 - Aug 10, 2022

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Enya A.
San Francisco, CA | Reviewed on Aug 11, 2022

Everything was amazing and the guides, Andrea, Louis, and Lorena were just perfect! This was an incredible experience that we could not have done if not for this travel agency.
Thank you very much.

Local specialist: Emilce Alonso

Exactly the vacation we wanted - KimKim delivered, above and beyond.
Guatemala | Jul 7 - Jul 12, 2022

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James K.
Seattle, WA | Reviewed on Aug 11, 2022
We had exactly the vacation we wanted - a great mix of new experiences and natural beauty. We were always just far enough outside our comfort zone to keep us fully present and engaged. Chris did a fantastic job of understanding what we were after. Starting with a stay at the Camino Real was perfect: international luxury, poolside dining and opulence. Then, a hotel that doubles as a working horseracing track and some time in Chiquimula, a town that feels like one huge, endlessly bustling... Read more

We had exactly the vacation we wanted - a great mix of new experiences and natural beauty. We were always just far enough outside our comfort zone to keep us fully present and engaged. Chris did a fantastic job of understanding what we were after. Starting with a stay at the Camino Real was perfect: international luxury, poolside dining and opulence. Then, a hotel that doubles as a working horseracing track and some time in Chiquimula, a town that feels like one huge, endlessly bustling market. Next, a boutique garden hotel in the heart of Antigua, so we could soak up the architecture and history of the old capital. Finally, a couple of days in a cliffside hotel dangling over Lake Atitlan, maybe the most beautiful location in Central America. Our drivers and guides were warm, helpful and fun, and great with our kids. We are so, so happy that we booked this trip through KimKim.

Hotel Reviews
Casa del Mundo
Lake Atitlán

It's hard to really separate "just the hotel" from the rest of the experience. Lake Atitlan is always going to be the star of any visit here. The lake, the surrounding volcanos, the trails and villages around it...it's just so endlessly beautiful. Casa del Mundo does a great job of understanding this. The layout is vertical and shallow, so that wherever you go, you are looking at the lake. There's not a lot of "building," other than the restaurant and front desk. There are patios and benches everywhere between and above the rooms. There's no AC, but there are windows with screens and cross-ventilation so you can have your windows open and hear the water lapping at the rocks. They enforce a 10pm quiet hour, which helps make that work for everyone. Be aware, this maybe isn't for everyone: you can only get here by (a smallish) boat, and there are a LOT of stairs in getting up from the lake to the hotel. If you aren't able to face 60-70 stairs on a regular basis, or you like to travel with 3-4 suitcases, you might not enjoy this place nearly as much.

Authenticity & Character
The hotel gives you some of this, but if you really want 5-stars-worth of authenticity, you need to get out and around to the surrounding villages, starting with Panajachel.
Location
Would give 20 stars if possible.
Staff
Cleanliness & Comfort
So many cute, cool places to just sit and look at the lake, or even dive off the rocks into the water. It's not a "super soft pillows' kind of comfort, more of a "good for the soul" kind.
Hotel San Jorge
Antigua

So pretty, in such a perfect spot. Great little restaurant, friendly staff. So, why not 5 stars? The heat. Antigua gets pretty hot, and stays warm pretty late into the evening. There are lot of bugs, particularly mosquitos around. So, some hotels have AC. Some have fans. The rest of the places at least have screens on the windows, or mosquito netting, or both. The Hotel San Jorge has no AC, or fans (even in the bathrooms), or screens or netting. Also, they keep bright lights on all night in the courtyard, and are in a fairly noisy part of town. That means trying to sleep in stifling heat, or trying to sleep while coated in bug spray with something over your eyes against the light and, if possible, ear plugs. So, the rest of our experience was lovely, but we got very little actual sleep - which is a key part of what you generally want from a hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Add screens to the rooms, look into dimming or shielding courtyard lights. For a few hundred bucks, you could increase customer comfort dramatically. I can understand not adding AC, or fans, but just putting screens on the windows is not going to ruin the charm of your hotel.
Finca Los Laureles
Jerico

We really enjoyed Finca Los Laureles, but I think some aspects suffered from how empty it was at the time. I think there were, maybe, two other rooms occupied during our stay. That was probably why there were very few employees on site, too. Coupled with the sprawling, rustic layout of this hotel, it added up to something of a ghost-town experience. We wandered around a lot, wondering where things were, or if we were really supposed to be in the places we ended up. We had an odd but wonderful dinner on, I think, the back porch of a restaurant but never figured out where the front entrance was. All in all: lots of wonderful moments with some confusing times, too. I suspect that this would have been a very solid 5-star review if we had stayed here during a busier season.

Authenticity & Character
There's definitely a lot of character to Los Laureles. The decor is something like "horse paddock" crossed with "Route 66 roadside attraction." There's a small zoo. The grounds cover god knows how many acres, but the rooms directly face the pool. It's odd and charming and memorable.
Location
Remote to Guatemala City, but not too far from Chiquimula. It a beautiful, quiet part of the country. You'll see plenty of birds and other wildlife, but not many people.
Staff
The people we dealt with were wonderful. We had only one issue: there weren't many staff members, and we often couldn't find someone. That really seemed to be due to it being the lowest part of the off-season, so not really unreasonable.
Cleanliness & Comfort
Would like to give 4 1/2 stars here. The only issue in terms of "comfort" was that a lack of staff combined with a lack of signage meant that we really struggled to find things, and wandered aimlessly around the place at times.
The Westin Camino Real, Guatemala
Guatemala City

If you've ever wondered what it would be like to stay in a top-tier international hotel "back in the day," this is the place. Everything they do is casual, confident luxury. The pool is perfect and perfectly maintained, because of course it is. You can get huge portions of excellent food poolside, or in your room, or in the restaurant because why wouldn't you? The beds are unbelievably comfortable and quiet. The staff is friendly and helpful. Things are ready when they are supposed to be, or sooner. They have a spare of whatever you lost. They know how to help you find the place you can't remember the name of. They are the Westin Camino Real, they've been doing this since people flew in on PanAm 707s. It's the only way they know how to do things: perfectly.

Authenticity & Character
"Authenticity" is about being an old-style international hotel, though. It's not the most "authentic" place in terms of feeling like you are in Guatemala.
Location
Wide array of shopping and dining places in walking distance. Luckily, in recent years, it's become much, much safer to be a pedestrian in Guatemala City.
Staff
Every single interaction with staff was friendly and pleasant.
Cleanliness & Comfort
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Replied on Aug 15, 2022

Thank you for taking the time to leave us your review Jason! I'm glad your family was able to visit Guatemala during these times and enjoy your vacation with our local team. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

Croatia Summer Trip
Croatia | Jul 24 - Aug 4, 2022

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Anant V.
Missouri City, TX | Reviewed on Aug 11, 2022
Antonia planned an absolutely wonderful trip to Croatia for us. We went to Dubrovnik, Korcula, and Split. At each place she planned activities for us while leaving us enough time to recharge and relax. The accommodations she chose for us were impeccable. If we had a question or a change all we needed was to ask. We had just the correct mix of cultural, natural and gastronomical activities. She was always available for us to take care of the smallest issues. We forgot a few items and she... Read more

Antonia planned an absolutely wonderful trip to Croatia for us. We went to Dubrovnik, Korcula, and Split. At each place she planned activities for us while leaving us enough time to recharge and relax. The accommodations she chose for us were impeccable. If we had a question or a change all we needed was to ask. We had just the correct mix of cultural, natural and gastronomical activities.

She was always available for us to take care of the smallest issues. We forgot a few items and she went out of her way to call stores to find if they were in stock. My son got sick for a day and she arranged for a doctor to see us. We never felt unsupported with her just a phone call away.

You will never regret having Antonia as your planner. She is absolutely wonderful.

Hotel Reviews
Cornaro Hotel
Split

This is a high end hotel and is just outside the old town. This means that you are close enough to step into the old city but don't have to put up with the congestion and crowds. The staff are amazing (the best we had on our trip).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Korsal
Korčula

The hotel is right on the beach. The beach itself is not the best but it's good for relaxing. The hotel is decent though might do with a few upgrades. The staff are the best and take of your every need.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel More
Dubrovnik

Nice hotel with great views over the ocean. Rooms can be a bit small so do look at that before booking. It is also a bit far from the old town so if that is what you are looking for then go somewhere else. However, if you are looking for an ocean experience, this is your place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Aug 14, 2022

Hi Anant,
thank you for your wonderful review! I am so happy to hear you and your family had a great time in Croatia.
Glad your son was feeling better to be able to enjoy the rest of your trip!
Hope to see you back in Croatia soon.
Best,
Antonia

We had an amazing trip in Namibia.
Namibia | Aug 2 - Aug 8, 2022

Scott
Scott W.
Fayetteville, TX | Reviewed on Aug 11, 2022
We had an amazing trip in Namibia. Everything was set up and scheduled perfectly. They went above and beyond in so many ways. A good example is scheduling dinner to be placed in our rooms when we were running too late to catch dinner at the restaurant.
We highly recommend them and Carlos was thorough, personable and incredibly responsive. I wish we had scheduled our trip longer, a week is not long enough to enjoy this gorgeous diverse country.
Read more

We had an amazing trip in Namibia. Everything was set up and scheduled perfectly. They went above and beyond in so many ways. A good example is scheduling dinner to be placed in our rooms when we were running too late to catch dinner at the restaurant.
We highly recommend them and Carlos was thorough, personable and incredibly responsive. I wish we had scheduled our trip longer, a week is not long enough to enjoy this gorgeous diverse country.

Hotel Reviews
Am Weinberg Boutique Hotel
Windhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Etosha Village
Outjo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swakopmund Luxury Suites
Swakopmund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Quiver Camp
Sossusvlei, Sesriem
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Replied on Aug 12, 2022

Hi Scott,
Thank you so much for your feedback.
I am delighted to hear that you had a great trip to Namibia and were looked after so well. Hope to see you back again in the near future and we will gladly assist.
Best wishes, Petru

Perfect Last Minute Planning
Italy | Jun 29 - Jul 12, 2022

Christina
Christina M.
Haltom City, TX | Reviewed on Aug 11, 2022
Vale was a dream to work with as we planned our trip only weeks before. She seamlessly moved us from Rome to Sicily and back to Rome and took my husband's medical restrictions into consideration for daily activities. All of the drivers and guides were top-notch. Read more

Vale was a dream to work with as we planned our trip only weeks before. She seamlessly moved us from Rome to Sicily and back to Rome and took my husband's medical restrictions into consideration for daily activities. All of the drivers and guides were top-notch.

Activity Reviews
Private golf cart tour
Private golf cart tour
Rome

This was a perfect way to the city. Our guide took us to locations we would never have seen if we had tried to walk or take individual tours. The cart was pleasant and quiet, which allowed us to ask questions quite easily.

Quality of Experience
Guides, Drivers and Staff
Transport
Rome Underground & Catacombs Tour
Rome Underground & Catacombs Tour
Rome

Super interesting tour.

Quality of Experience
Guides, Drivers and Staff
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Rome

The place is just dripping in art. It is very obvious that the guide had a script that she had to stick to, so asking questions was sometimes futile.

Quality of Experience
Guides, Drivers and Staff
 Private Colosseum, Forum Tour & Palatine hill
Private Colosseum, Forum Tour & Palatine hill
Rome

Our guide was a scholar and kept us engaged for the entire 3 hours. She was so wonderful that we were spoiled, and no other guide after could quite compare.

Quality of Experience
Guides, Drivers and Staff
 Etna Wine tasting
Etna Wine tasting
Italy

Our guide, Dennis, was one of a kind. Not only did he have personality for days, but he was also so very caring. My husband has a few medical issues and could not quite make it up to the top of our tour. Dennis ensured he was comfortable and safe as we continued our trek, always keeping my husband in sight. The winery...gorgeous! Everyone was so friendly, and the food and wine were superb.

Quality of Experience
Food
Guides, Drivers and Staff
Dennis!
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Aug 11, 2022

Hi Christine,
thanks for your kind words.
I really enjoyed planning your " almost last- minute" trip!
I am so sorry we couldn't meet and doing together the aperitivo tour.
Next time...!
Valeria

Marina with KimKim was amazing travel agent! ...
Portugal | Jul 12 - Jul 23, 2022

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Michael M.
East Longmeadow, MA | Reviewed on Aug 11, 2022
Marina with KimKim was amazing travel agent! KimKim asked great questions to get a sense of the type of trip you are wanting. Marina created an incredible itinerary using small tour guides who were passionate and well spoken. They provide a user friendly app with all day to day details / phone numbers that are accessible and event a chat feature with direct contact to Marina. They were able to accommodate a few small changes to the trip.
We will be using Marina for our next trip to Greece!...
Read more

Marina with KimKim was amazing travel agent! KimKim asked great questions to get a sense of the type of trip you are wanting. Marina created an incredible itinerary using small tour guides who were passionate and well spoken. They provide a user friendly app with all day to day details / phone numbers that are accessible and event a chat feature with direct contact to Marina. They were able to accommodate a few small changes to the trip.
We will be using Marina for our next trip to Greece! We cannot wait for our next adventure.

Hotel Review
The One Palácio da Anunciada
Lisbon

Beautiful and cozy hotel in a great location. They have a rooftop pool that is great to use for the afternoon nap time needed after exploring the city in the morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Our guide was so full of knowledge and passion. He told us he curates each tour after meeting his guests. He picked up that we like a more unique experience upon meeting us. He gave us lots of tips and restaurants to try.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Golden Coast Catamaran Cruise
Private Golden Coast Catamaran Cruise
Portugal

What a treat! Take a private catamaran for the day! We saw dolphins, paddle boarded to a private beach, swam and ate lunch. The captain and mate were top notch. Highly recommend! Full service with wine and lunch served to us. We just enjoyed the experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Aug 22, 2022

Thank you very much Michael for taking the time to write a review and for your kind words! it has been a true pleasure helping you plan your trip to Portugal and I am glad to hear you enjoyed all the visits and experiences. I will pass your kind words to all our team :) I look forward to working with you in your next adventure! Warmest regards, Marina

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.