Kimkim Trip Reviews

4.8
Based on 19,263 ratings
Read 19,263 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We had a glorious first time in Chile! This i...
Chile | Mar 4 - Mar 11, 2023

K
Katherine C.
Carmel, IN | Reviewed on Mar 16, 2023
We had a glorious first time in Chile! This is a huge country, so we narrowed our trip to Santiago and Torres del Paine. And we saw Santiago, Valparaiso, Vin Del Mar, Colghagua Valley, Torres Del Paine National Park (two areas). From our time in Santiago, we learned about Chile’s history and economy. From our time in Torres del Paine and Patagonia, we saw great natural beauty. Everywhere we met lovely people and had a wonderful time. Our tour guides were fantastic - thank you Chris, Orlando,... Read more

We had a glorious first time in Chile! This is a huge country, so we narrowed our trip to Santiago and Torres del Paine. And we saw Santiago, Valparaiso, Vin Del Mar, Colghagua Valley, Torres Del Paine National Park (two areas). From our time in Santiago, we learned about Chile’s history and economy. From our time in Torres del Paine and Patagonia, we saw great natural beauty. Everywhere we met lovely people and had a wonderful time. Our tour guides were fantastic - thank you Chris, Orlando, and Claudia. We obviously need to go back - there are 41 national parks and we saw 1. We highly recommend a trip to Chile!

Hotel Reviews
Weskar Lodge
Puerto Natales

We enjoyed this hotel very much. Its location near Puerto Natales was great and we had a room with a fabulous view. We thoroughly enjoyed the happy hour and the dinners. The people were very friendly. Lots of international travelers staying here to go and see Torres del Paine and other Patagonia areas. Breakfast was minimal, but that seemed to be due to the fact that everyone was headed out for hikes and tours. We would stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Santiago El Bosque
Las Condes, Santiago

This hotel was clean, the people were friendly, and the hotel had all we needed for our stay. Its location is in a great area - we walked neighborhoods and found restaurants. Breakfast was included and was very nice. Everything was perfect - we would stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Grey Glacier Navigation
Grey Glacier Navigation
Puerto Natales

After our day of hiking to Torres del Paine, this was a nice, quiet activity. We enjoyed the glacier navigation. Our driver took care of us, but other passengers helped us understand (language barrier) that we would have down time after our glacier navigation. Fortunately, we had brought books with us and thoroughly enjoyed sitting in the lodge with a glass of wine and our books, waiting while the others took the second glacier navigation. The journeys to get to activities in Patagonia are long - we learned to relax and enjoy the 2 hours rides to get places.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Hiking Base Las Torres - 20km approx
Full day Hiking Base Las Torres - 20km approx
Puerto Natales

Claudia was amazing and nicely patient with us! I loved this hike, but it’s a hard one. My husband was not sure that we should have been doing it. Once you get to the top, the experience is fantastic. But, be aware, the hike down is just as strenuous as the hike up. We probably wouldn’t have made it without Claudia, and it was her birthday, no less! Claudia took good care of us, and we thank her for it. It’s an experience I will keep with me for the rest of my life, and be glad for it.

Quality of Experience
Food
So nice of Claudia to give us tea at the top. Our lunches were great hiking lunches.
Guides, Drivers and Staff
Transport
Colchagua Wine Valley - (Viu Manent and Santa Cruz Wineries) - Semi private basis (Lunch included)
Colchagua Wine Valley - (Viu Manent and Santa Cruz Wineries) - Semi private basis (Lunch included)
Santiago

We had a great day in the Colchagua Wine Valley. Our driver and guide, Orlando, was fantastic and we so enjoyed our time with him. We went to the Montes and Viu Manent wineries and enjoyed both experiences. We had lunch in Santa Cruz and went to the museum there. It’s a long day, but very, very enjoyable. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day - Valparaiso & Viña del Mar
Full Day - Valparaiso & Viña del Mar
Santiago

Chris and our driver were great! We learned about Valparaiso, Vin Del Mar, and saw things that helped our knowledge. We had a good combination of walking and riding in the van. We had a lovely lunch in Vin Del Mar. This was a nice day. We very much appreciated seeing the Easter Island statue in Vin Del Mar.

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic private city tour around Santiago de Chile - Half day
Panoramic private city tour around Santiago de Chile - Half day
Santiago

We would have liked this tour to be a little better. We think it was a collision of many negative factors that led to the tour being not as good as it could have been. We changed to a private tour at the last minute. Our tour guide’s English was not quite as good as it should have been - he had the knowledge of the areas, but had difficulty communicating it to us. We would have liked to have seen, for instance, Iglesia de San Francisco. Another thing that was probably going on during our tour were demonstrations in downtown Santiago, causing our tour operators to not want to let us out among the crowds.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Mar 17, 2023

Dear Kathy,
Thank you for your kind words and your precise descriptions of the tours, they help us grow and develop a better service every day!

I hope your time in Chile has awakened the desire to return! We will be waiting for you again in South America to continue discovering the 40 remaining national parks hahaha!

It was a pleasure assisting you!
My best wishes,
Ana and the entire Trips South America team! <3

Jordan 7 days!
Jordan | Feb 18 - Feb 25, 2023

S
Steve W.
Malaysia | Reviewed on Mar 16, 2023

Had an eye-opening trip to Jordan taking the Amman - Petra - Wadi Rum - Dead Sea - Amman route. Our guide and driver Khaled was splendid and we learned a lot about Jordan from him throughout the trip. He went out of his way to bring us coffee and sweet shopping.

Jordan itself offers breath-taking sites especially Petra and Wadi Rum.

Highly recommended!

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Mar 16, 2023

thank you Steve
Hope to see you again in Jordan.
Be well ans safe.
Samir

Nothing Short of Exceptional!
Costa Rica | Feb 17 - Feb 25, 2023

Susan
Susan H.
Hilton Head, SC | Reviewed on Mar 16, 2023
We recently traveled to Costa Rico with the the help of Kim-Kim. It was ‘nothing short of exceptional’. Sergio, our local contact, had the perfect suggestions based on our objectives. The accommodations were excellent, transports ( all 6 of them) were safe and never one minute late. The tour guides chosen for us were exceptional, knowledgeable and reliable. The logistics team, provided by Charlotte and Nancy, were tremendous. Throughout the entire process, all questions were answered... Read more

We recently traveled to Costa Rico with the the help of Kim-Kim. It was ‘nothing short of exceptional’. Sergio, our local contact, had the perfect suggestions based on our objectives. The accommodations were excellent, transports ( all 6 of them) were safe and never one minute late. The tour guides chosen for us were exceptional, knowledgeable and reliable. The logistics team, provided by Charlotte and Nancy, were tremendous. Throughout the entire process, all questions were answered promptly and not one detail was overlooked. In the future, we will use Kim-Kim for all of our travel needs.

Hotel Review
Bosque del Cabo Rain Forest Lodge
Puerto Jimenez

Paradise. Absolutely beautiful spot overlooking the Pacific Ocean. The accommodations, staff and food were exceptional. We will go back!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santa Elena Cloud Forest Reserve Guided Hike
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

A beautiful place in the planet. Our guide was exceptional and without her, we wouldn’t have seen a thing.

Quality of Experience
Guides, Drivers and Staff
Ni
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

The coffee and chocolate tour was interesting and fascinating. The guide was exceptional.

Quality of Experience
Guides, Drivers and Staff
B
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 16, 2023

Hello Suan, I am glad to hear that you had an amazing experience! Thank you for sharing your positive feedback with us. It's always great to know that we were able to provide a trip that created lasting memories. Pura Vida!

10/10 would recommend to anyone. I also neede...
Vietnam | Feb 27 - Mar 9, 2023

K
Kevin B.
Rancho Palos Verdes, CA | Reviewed on Mar 16, 2023

10/10 would recommend to anyone. I also needed the trip planned in 72 hours and they were able to accommodate which was awesome.

Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Mar 17, 2023

Hi Kevin

Thank you much for your review and I’m so glad to be your local journey planner to have this chance to host your trip. I hope to see you again on your next trip to Vietnam and South-East Asia

Wish you all the best in life!

Best regards
Trang

Our guide to Chileo was awesome, he was Javie...
Patagonia | Jan 28 - Feb 8, 2023

Michael
Michael D.
Denver, CO | Reviewed on Mar 15, 2023
Our guide to Chileo was awesome, he was Javier, a Mapucin. Awesome day. Rapa Nui our guide for two days was Hugo. Degree in Rapa Nui culture! He was wonderful. Our guide to Valparaiso was Orlando. He too was awesome. He had been our driver on a lot of shuttles prior as well. Santiago tour was so so The Lake tour from Puerto Varas was very nice. Read more

Our guide to Chileo was awesome, he was Javier, a Mapucin. Awesome day.

Rapa Nui our guide for two days was Hugo. Degree in Rapa Nui culture! He was wonderful.

Our guide to Valparaiso was Orlando. He too was awesome. He had been our driver on a lot of shuttles prior as well.

Santiago tour was so so

The Lake tour from Puerto Varas was very nice.

Hotel Reviews
Hotel Vai Moana
Easter Islan

Great breakfast and dinner Great grounds. Chickens in the yard are cool. Some issues with getting hot water for shower. No AC.

Authenticity & Character
Location
Staff
Bar tender was great
Cleanliness & Comfort
Park Inn by Radisson Puerto Varas
Puerto Varas

Nice place with great breakfast Convenient location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel DoubleTree by Hilton Santiago Kennedy
Santiago

Great staff who helped with boarding passes, restaurants and holding out bags. Good breakfast and late night drinks at top floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day - Valparaiso & Viña del Mar
Full Day - Valparaiso & Viña del Mar
Santiago

The side tours were good on the way there. Valparaiso was great. Orlando was an awesome guide.

Quality of Experience
Guides, Drivers and Staff
Transport
First tour guide did not show and no communication to us. Orlando was infill and awesome.
Half Day Akivi Tour
Half Day Akivi Tour
Easter Island

Same comments as the full day tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Orongo Tour
Half Day Orongo Tour
Easter Island

Same comments as the full day tour

Quality of Experience
Guides, Drivers and Staff
Transport
Easter Island Full Day Tour
Easter Island Full Day Tour
Easter Island

Sooo much history. Hugo was our guide and he has a degree in Rapa Nui culture. Two days with him was totally awesome

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic City Tour
Panoramic City Tour
Santiago

Fairly basic other than changing of the guard. Blue rock store was not needed

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Chiloe Island: Ancud, Castro & Dalcahue  - PRIVATE
Excursion to Chiloe Island: Ancud, Castro & Dalcahue - PRIVATE
Puerto Varas

This was an awesome trip. Just the two of us, no dual translation. Learned about Mapucin culture from him, Javier was Mapucin. Great lunch spot in Castro on the water. Great local market tour

Quality of Experience
Guides, Drivers and Staff
Javier all the way😁
Transport
Tour Around the Llanquihue Lake
Tour Around the Llanquihue Lake
Puerto Varas
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Mar 17, 2023

Dear Michael,
Thank you for taking the time to write about each experience :)

I hope you and Peggy had a great time in Chile!! We hope to receive you soon, again in Latin America.

All the best,
Ana :)

WOW. If only I could live the rest of my life on this trip...
Norway | Feb 18 - Mar 3, 2023

Sarah
Sarah B.
Newburgh, NY | Reviewed on Mar 15, 2023
WOW. We just got back from our honeymoon of a lifetime! Since my husband and I started dating, I always told him of the cold wonders of Norway - the sparkling snow, sharp mountains, and crystal blue ice water of the fjords - and was so excited when we decided to go for our honeymoon. Knowing I would also be planning a wedding, there was no way I would have planned a successful 2-week trip around the beautiful country and that's why I'm so overjoyed I found KimKim. Being able to have a local... Read more

WOW. We just got back from our honeymoon of a lifetime! Since my husband and I started dating, I always told him of the cold wonders of Norway - the sparkling snow, sharp mountains, and crystal blue ice water of the fjords - and was so excited when we decided to go for our honeymoon. Knowing I would also be planning a wedding, there was no way I would have planned a successful 2-week trip around the beautiful country and that's why I'm so overjoyed I found KimKim. Being able to have a local specialist with such great knowledge - of both the country and what we were looking for in a vacation - Tricia gave us memories we never would have thought to ask for.
Tricia's kindness and willingness to work with us really made all the difference when planning. She was able to take our initial ideas, such as enjoying ice fishing, food, and beer, and give us things like a Viking dinner at a microbrewery, a walking food tour of Oslo (loved Stig!!), and getting us to see so much more of the country than we had anticipated.
If I could do it all over again, the things I would say you absolutely could not miss would be having an amazing dinner at the Bergen Bors hotel in Bergen, a sleddog ride in Lyngen, and a walking beer tour in Tromso.
We cannot thank Tricia enough for putting together such a wonderful adventure, and Norway for being so awe-inspiring and full of the best people.

Hotel Reviews
Bergen Børs Hotel
Bergen

If you have the chance to stay here, DO. This amazing hotel was nothing short of incredible - very kind and professional staff, the food was delicious, and the building is so beautiful.

Authenticity & Character
Location
The view from our room overlooked the harbor and was about a 10 minute walk from the train station.
Staff
Cleanliness & Comfort
Comfort Hotel Karl Johan
Oslo

The hotel staff was very kind, the breakfast was incredible, and it is very centrally located. The room was quite small but I think having the charming character and decor while also being a few minutes from the train make this a great place to stay.

Authenticity & Character
Very cute and quirky!
Location
Very easy walk from the train station
Staff
Cleanliness & Comfort
Lyngen North Glass Igloo
Lyngen

The Lyngen North hotel is such a unique and incredible experience. You cannot beat the view out into the fjord, and you absolutely cannot beat the talent of the chef there. Out of our vacation across Norway, the dinners at Lyngen North were hands down some of the best food we've ever had. The atmosphere is very calm and clean and the other staff are more than happy to help at any time.

Authenticity & Character
Although the main attraction is the glass igloo, we adored the main hotel area. It was a very modern and tranquil area to relax in.
Location
LOVED the view, but it is very out of the way and would be difficult to do anything outside of your scheduled activities.
Staff
Cleanliness & Comfort
Activity Reviews
Dogsledding Evening Tour
Dogsledding Evening Tour
Lyngen

Out of two weeks worth of Norwegian adventure, this tour was our favorite! Riding along with the dogs was so easy and it was an absolute joy to see their excitement for running. The trail we went on was perfectly worn in so the dogs did all the work! We were able to have fish soup and coffee by the fire to warm up and really enjoyed the company of the guides.

Quality of Experience
Guides, Drivers and Staff
So kind and funny!
A Taste of Norway's Culture and Cuisine
A Taste of Norway's Culture and Cuisine
Oslo

We loved our tour with Stig! We had a great time walking around and learning about the city's history and culture.

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Mar 16, 2023
It was such an honor to help you during busy times of wedding planning and arrangements. You are such a sweet person, and it's very heartwarming to see these photos and hear details of the memories you made with your new husband. What a wonderful way to start your lives together!
So thankful for your amazing guides and activity organizers in the country who helped to make this a positive experience. And a little shoutout to mother nature for helping with weather and northern lights displays...
Read more

It was such an honor to help you during busy times of wedding planning and arrangements. You are such a sweet person, and it's very heartwarming to see these photos and hear details of the memories you made with your new husband. What a wonderful way to start your lives together!
So thankful for your amazing guides and activity organizers in the country who helped to make this a positive experience. And a little shoutout to mother nature for helping with weather and northern lights displays :)

Congratulations on your marriage and good luck on your next chapter! I do hope we meet again someday! Thanks for everything, Sarah!

Amazing Trip! Argentina stole our hearts
Argentina | Mar 2 - Mar 14, 2023

H
Hannah L.
New Port Richey, FL | Reviewed on Mar 15, 2023

We planned our trip to Argentina one month prior to leaving. With that being said, Matias and the KimKim team were amazing and were able to bring our dreams to light in such a short amount of time. Matias was extremely responsive and prompt, and provided great recommendations for dining and tours. Argentina is such a beautiful country and we are so grateful for Matias ability to help facilitate and cater one of the most memorable trips of our lifetime. Thank you from the bottom of my heart! I highly recommend Argentina, Matias, and the entire KimKim team!

Local specialist: Matias Alemani
Matias
Matias Alemani
Local specialist in Buenos Aires | Replied on Apr 26, 2023

Dear Hannah,
Thanks for taking the time to write such a lovely review 😍 I enjoyed so much working with you and putting together this trip for you and David. You're wonderful travelers! 😊
Best regards all the way from Buenos Aires!
Matias.

Moroccan travels
Morocco | Mar 5 - Mar 11, 2023

D
Dina P.
Medford, MA | Reviewed on Mar 15, 2023
Our driver Yassine was excellent. He was there whenever we needed him or had any questions! Also, our guide in Fez was very knowledgeable and very informative. I highly recommend them both. Read more

Our driver Yassine was excellent. He was there whenever we needed him or had any questions! Also, our guide in Fez was very knowledgeable and very informative. I highly recommend them both.

Hotel Reviews
Hotel Sahrai
Fès

This was a very beautiful hotel with a great rooftop.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Casablanca Hotel
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Anika
Marrakech
Authenticity & Character
Location
Staff
The staff was exceptional
Cleanliness & Comfort
Activity Review
Hammam Visit: Traditional Body Scrub
Hammam Visit: Traditional Body Scrub
Morocco

I absolutely loved the hammam.

Quality of Experience
Guides, Drivers and Staff
Yassine was excellent always available and accommodating
Transport
The car was perfect for all of our luggage and very roomy for the 4 of us.
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Mar 15, 2023

Dear Dina! Thank you so much for the review! I'm glad to hear that your trip went so well and that you enjoyed everything about it. Please stay in touch and let us know if you ever want to visit us again :)

Dream Greenland trip became a reality
Greenland | Feb 28 - Mar 10, 2023

Katie
Katie R.
College Park, MD | Reviewed on Mar 15, 2023
Emanuela helped make my dream Greenland trip a reality. She was super responsive throughout the entire trip, ready to rearrange an activity when any unforseen circumstances came up due to weather, and would check in to make sure everything was going well. Everything exceed expectations, and we were grateful to have Emanuela and her expertise to help navigate Greenland's hotels, DMCs, and more. 10/10 recommend. My highlights:
- Boat tour through UNESCO Ilulissat Icefjord
- Version of an...
Read more

Emanuela helped make my dream Greenland trip a reality. She was super responsive throughout the entire trip, ready to rearrange an activity when any unforseen circumstances came up due to weather, and would check in to make sure everything was going well. Everything exceed expectations, and we were grateful to have Emanuela and her expertise to help navigate Greenland's hotels, DMCs, and more. 10/10 recommend.

My highlights:
- Boat tour through UNESCO Ilulissat Icefjord
- Version of an Inuit kaffemik in Oqaatsut
- Seeing the Northern Lights
- Dog sledding over frozen lakes
- Drinking wine while enjoying Ilulissat sunsets from our hotel room, epitome of "room with a view"

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Mar 16, 2023

My dear Katie,
thank you so much for your words and for such a nice review.
It has been a pleasure to connect these past months and a lot of fun to plan your Arctic honeymoon together.

And I am very happy that the overcome exceeded your expectations and that, in a way, I managed to share my love for Greenland with you and Brendan.

Thank you for your trust and for your kindness and hope to have you back somewhere up here again, one day,
Emanuela

HARDLY ENGLISH AND NO OTHER LANGUAGE SPOKEN, DIFFICULT JUST A DRIVER AND NO GUIDE!
Morocco | Apr 4 - Apr 11, 2024

Veronica
Veronica C.
Mexico | Reviewed on Mar 15, 2023
The chofer was a kind and friendly man. He was a chofer and NOT a guide as you describe!.
He hardly spoke ENGLISH and came with another man that was doing his training ship, who did NOT spoke a WORD of English. All trips they were speaking in the Berber language and at all times Beber music. We were NEVER notified of this no speaking English and two men.
We NEVER got complete information of the day activities and options for lunch. We were just taken somewhere they decided. We DID called Said...
Read more

The chofer was a kind and friendly man. He was a chofer and NOT a guide as you describe!.
He hardly spoke ENGLISH and came with another man that was doing his training ship, who did NOT spoke a WORD of English. All trips they were speaking in the Berber language and at all times Beber music. We were NEVER notified of this no speaking English and two men.
We NEVER got complete information of the day activities and options for lunch. We were just taken somewhere they decided. We DID called Said and Abdel for HELP. The just called to the "driver" to ask him to give us detail information of the day activities. Which didnt make a difference.
YOU SHOULD SELECT ""BETTER"" THE CHOFER AND MAKE SURE THEY REALLY SPEAK AT LEAST ENGLISH AND IS REALLY A """GUIDE"".
The guide provided in Fes had experienced and spoke English. Before and after Fes we were left alone and hardly information of the places.

Hotel Reviews
Riad Dar Maya
Essaouira

Not too clean, hardly English spoken

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Xaluca Dades
Boumalne

Too crowded

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

Friendly people

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Good dinner and friendly people, well organized

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds
Activity Reviews
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira

HOTEL WASNT TO GOOD AND CLEAN

Quality of Experience
Guides, Drivers and Staff
WE WERE LEFT WITHOUT ANY INFORMATION
Transport
Argan Oil Women's Cooperative
Argan Oil Women's Cooperative
Morocco

YOU SHOULD NOT PROMOTE THIS ANIMAL ABUSE!!!! GOATS WE WILL SHARE THIS CRUEL EXPERIENCE, PEOPLE PUTTING THEIR GOATS ON TREES FRO MONEY IN THE SUN FOR MANY HOURS!!!!!!!!!!!!

Quality of Experience
YOU SHOULD NOT PROMOTE THIS ANIMAL ABUSE!!!! GOATS
Guides, Drivers and Staff
Transport
NOT PROMOTE ANIMAL ABUSE!
Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco

Hotel wasnt that clean, no guide. no information at all. We were just left on our own without any inofrmation.

Quality of Experience
Hotel wasnt too good and clean
Food
We selected our own restaurant
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Guide was good and did an effort to communicate in English.

Quality of Experience
Food
Give options
Guides, Drivers and Staff
Transport
Private Transfer From Merzouga to Fez
Private Transfer From Merzouga to Fez
Morocco
Quality of Experience
Food
ASK where we want to eat!
Guides, Drivers and Staff
NEED to speak English!
Transport
Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Transfer from Dades to Merzouga via Todra Gorges & Erfoud
Morocco

We were taken to the snake road without asking. And the stone road also without asking. Once we arrived the chofer asked if we wanted to walk by the high stones, we responded NO. And still we were stopped and had to walk.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Drive from Aït Benhaddou to Boumalne Dades via Ouarzazate & Rose Valley
Drive from Aït Benhaddou to Boumalne Dades via Ouarzazate & Rose Valley
Morocco

NO INFORMATION GIVEN

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Marrakech to Ait Benhaddou via the Atlas Mountains
Transfer from Marrakech to Ait Benhaddou via the Atlas Mountains
Morocco

Chofer hardly spoke English and we were not informed of all details fro the trip. We were NOT given an option for lunch. And it there wasnt an option we were not informed of that and the expensive 120 p.p cost! nd payment only CASH.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Mar 22, 2023
Hi Veronica, We appreciate your feedback regarding your recent trip with us and apologize that your experience did not meet your expectations. Please be assured that we take your feedback seriously and are taking steps to address the issues you raised. We would like to clarify that our driver is one of our most experienced chauffeurs, and has received positive feedback from many of our previous guests. However, we understand that the language barrier you encountered may have caused... Read more

Hi Veronica,

We appreciate your feedback regarding your recent trip with us and apologize that your experience did not meet your expectations. Please be assured that we take your feedback seriously and are taking steps to address the issues you raised.

We would like to clarify that our driver is one of our most experienced chauffeurs, and has received positive feedback from many of our previous guests. However, we understand that the language barrier you encountered may have caused frustration and inconvenience, and we regret any misunderstanding or lack of information you may have experienced as a result.

We acknowledge that clear communication and the provision of information are essential components of our service, and we will emphasize the importance of providing detailed information to our guests to ensure that they have a better understanding of the activities and options available to them during the trip.

We want to reiterate that our drivers are chauffeurs, not guides, and we apologize if this was not conveyed to you clearly before your trip. The person accompanying our driver was a trainee, and we regret any inconvenience caused by their limited English proficiency. We will ensure that all our drivers have the necessary language proficiency to communicate effectively with our guests.

We value your feedback and assure you that it will be considered as we continue to enhance our service and select our drivers. We hope that you will allow us another opportunity to demonstrate our commitment to providing exceptional service for you in the future.

Best Wishes,
Ali

This trip overall was definitely one of the best
Italy | Oct 22 - Nov 1, 2022

JACQUELINE
JACQUELINE O.
Dwight, IL | Reviewed on Mar 15, 2023
This trip overall was definitely one of the best trips I've ever had. Europe was a whole vibe.
Pros:
Got to visit a lot of locations in a short amount of time. the activities Harris planned were good. I wished he had also included the museum in Florence as well. but the activities in Athens, and Santorini where really enjoyable. I loved it. Harris was also very responsive to my requests during the trip and made changes to the hotel when I wasn't happy. the activities in Greece were the...
Read more

This trip overall was definitely one of the best trips I've ever had. Europe was a whole vibe.
Pros:
Got to visit a lot of locations in a short amount of time. the activities Harris planned were good. I wished he had also included the museum in Florence as well. but the activities in Athens, and Santorini where really enjoyable. I loved it. Harris was also very responsive to my requests during the trip and made changes to the hotel when I wasn't happy. the activities in Greece were the best. I truly feel I got a good dosage of what Santorini and Athens have to offer.

COns: We had a cooking class in Florence, although it was nice it took up our whole day, considering we were only in Florence for 2 days, I would not have recommended this activity. The hotels were in really good locations but the Athens hotel room was incredibly tiny. It was soo tiny there was no bathroom. just a shower, toilet and sink but they were in the room, instead of separate room. I didn't like this at all, but the pro here is Harris was able to get me an upgrade in Santorini to make up for this.

Using Kimkim, made my trip so much easier and stress-free as all transportation and schedule were already planned out so it took off that stress of having to plan things out,

Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Mar 15, 2023

Dear Jacqueline,

Thank you very much for your kind words and for taking time to write this review! Me and the rest of the team are very happy that you enjoyed your trip and had great time in our country. Also I would like to thank you for your honest feedback as it is very helpful for me and my team to get better and better day by day. Of course I will be more than happy to organize your next trip either to Italy or Greece.

I wish you safe travels!

Best regards,
Harris

Second trip with KimKim, won’t be the last.
Argentina | Feb 25 - Mar 14, 2023

Sarah
Sarah M.
Canada | Reviewed on Mar 15, 2023
This was our second trip with KimKim - the first was in Greece. But the service was excellent on both continents. Matias was so helpful with the planning as we arranged and re-arranged as plans and guests changed. Landed on a very active and busy holiday which was what we wanted. He also rolled with changes that came up. Juan and the Victoria Island boat trip, hike and barbecue was a definite highlight. He was very knowledgeable about the area and about fishing - which was an added... Read more

This was our second trip with KimKim - the first was in Greece. But the service was excellent on both continents. Matias was so helpful with the planning as we arranged and re-arranged as plans and guests changed. Landed on a very active and busy holiday which was what we wanted. He also rolled with changes that came up. Juan and the Victoria Island boat trip, hike and barbecue was a definite highlight. He was very knowledgeable about the area and about fishing - which was an added bonus. Kayaking was on a crazy windy day but we liked the challenge. Nido del Condor was well located and provided a great jumping off point for all our activities. All the drivers were on time and obviously well trained. Buenos Aires was a great contrast. Patricia was our guide throughout and she was wonderful. Knew so much about the history of the city and the country, she presented it all so well. We loved our trip to the Delta and lunch with Sylvia and her husband. Just the sweetest couple. I’m sure they would have had us stay longer. Again, the drivers were so timely and attentive. Everything went without a hitch. Highly recommend.

Local specialist: Matias Alemani
Matias
Matias Alemani
Local specialist in Buenos Aires | Replied on Apr 26, 2023

Dear Sarah,
Thanks for taking the time to write such a lovely review 😍 The best thing for me is knowing you had a beautiful time in my country with your family all reunited! Thanks for being so participative and active in the trip planning process. You're wonderful travelers! 😊
All the best from this side of the World!
Matias.

Mexican highlands are just amazing!
Mexico | Feb 22 - Mar 8, 2023

Kimberly
Kimberly B.
Hurlock, MD | Reviewed on Mar 15, 2023
Tremendous, authentic knowledgeable and kind guides and drivers shared the culture, cuisine, and history of a very special part of Mexico. Read more

Tremendous, authentic knowledgeable and kind guides and drivers shared the culture, cuisine, and history of a very special part of Mexico.

Hotel Reviews
Hotel Morales Historical & Colonial Downtown Core
Mexicaltzingo, Guadalajara, Jal.

A historic and authentic hotel very close to the historic District of town. Very comfortable, clean, and busy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Mesón de los Poetas
Guanajuato

A very comfortable and convenient historic hotel in the heart of downtown.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Morada Hotel
San Miguel de Allende, Guanajuato

Authentic, historic and beautiful hotel right on the edge of the historic district. Perfect location, excellent staff, comfortable beds, and large rooms, very safe.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zócalo Central
Mexico City

This is a fabulous hotel however, it’s not where we stayed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Please do not report these comments as this is not the hotel that we stayed in on this trip.
Activity Reviews
Horse-riding through the mountains of Guanajuato
Horse-riding through the mountains of Guanajuato
Guanajuato

There is really nothing like exploring the Santa Rosa mountains side from the back of a horse. Antonio rode along with us so he could interpret our Spanish ranch on her and guide. They have been friends for generations. After the ride, we had a beautifully prepared Mexican lunch at the ranch. A one-of-a-kind experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Historical urban walk en Guanajuato
Historical urban walk en Guanajuato
Guanajuato

Susanna was, I think the most well, educated, well spoken, and authentic guy that we had on our trip. We learned so much about her city in a short period of time, and really enjoyed touring with her.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting Tour in San Miguel de Allende
Wine Tasting Tour in San Miguel de Allende
San Miguel de Allende

Visiting this unique young winery, tasting wines, and having a fabulous lunch was just beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Bernal, Querétaro: colonial Mexico’s home
Bernal, Querétaro: colonial Mexico’s home
Mexico

We really loved visiting this mountain town sitting underneath his magical rocks! Going on a weekend when many local people were out and enjoying a beautiful day was extra special. I also really loved seeing the authentic weavers and their looms.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Museum Diego Rivera - Anahuacalli
Visit the Museum Diego Rivera - Anahuacalli
Mexico City

This was such a unique and interesting museum. After everything we have read about Diego Rivera I did not expect to experience his art in such an amazing spot.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour the famous and picturesque neighborhood of Coyoacán.
Tour the famous and picturesque neighborhood of Coyoacán.
Mexico City

A really beautiful part of the city to explore with a knowledgeable guide. We had a wonderful day, walking and learning about the culture and food. Also a great way to learn about how all the local people live, and the history of the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Tequila Route and Agavero Landscape with family distillery visit
Tequila Route and Agavero Landscape with family distillery visit
Guadalajara

This is a must do you activity if you are in the area! We learned so much about the business of tequila from our visit to the distillery, fabulous lunch in downtown tequila, and a wonderful experience.

Quality of Experience
Guides, Drivers and Staff
Transport
The Historic Route of Guadalajara
The Historic Route of Guadalajara
Guadalajara

An excellent tour to get acclimated to the history and culture of Guadalajara

Quality of Experience
Guides, Drivers and Staff
Our guide grasp of the history of the area needs to mature quite a bit, he was very nice, and he did a good job.
Transport
Tour of historic Mexico City with street food tasting
Tour of historic Mexico City with street food tasting
Mexico City

An excellent way to get acclimated to the history, culture and food of Mexico City. Our tour guide was fabulous!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Isabelle Bauer
Isabelle
Isabelle Bauer
Local specialist in Tulum | Replied on Mar 15, 2023

Dear Kimberly,

Thank you very much for your feedback! It means a lot to us and proves us right to only work with local partners and trustful guides that offer high-quality service and authentic experiences.

It was a pleasure for me to plan your trip and I would love to welcome you again in Mexico!
Isa and Rutopía team

Enchanting Vietnam!!!
Vietnam | Mar 6 - Mar 14, 2023

Linda
Linda K.
Narragansett, RI | Reviewed on Mar 15, 2023

Camillia was extremely helpful with our planning. She was prompt, courteous, friendly and professional. Charlie, Luk and Vivian were fantastic! Very flexible and informative. Awesome experience!!

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Mar 17, 2023

Dear Linda,

Great to hear that you arrived home already and had a great time in Vietnam. Thank you for your choosing us for this trip and your kind words for our team. Wishing we will see you again in next trip to Vietnam or Indochina!

Best regards,
Camellia

Incredible country, rich history, amazing cul...
Morocco | Mar 5 - Mar 9, 2023

Bhanu
Bhanu P.
Santa Monica, CA | Reviewed on Mar 14, 2023
Incredible country, rich history, amazing culture, beautiful art, wonderful people!
Smooth road trip with our driver Elias in a Mercedes van organized by Ali of original travel.
Our driver was very responsible and patient with us four women and we always felt secure.
He was very professional and responsive.
Original travel was flexible and worked well with us and accommodated all our interest and requests.
We had small glitches a few times were the hotel rooms were not quite what we...
Read more

Incredible country, rich history, amazing culture, beautiful art, wonderful people!
Smooth road trip with our driver Elias in a Mercedes van organized by Ali of original travel.
Our driver was very responsible and patient with us four women and we always felt secure.
He was very professional and responsive.
Original travel was flexible and worked well with us and accommodated all our interest and requests.
We had small glitches a few times were the hotel rooms were not quite what we thought we booked but over all a very memorable and enjoyable trip.

Hotel Reviews
Lina Ryad & Spa
Chefchaouen

We were not sent to this hotel We were at Dar Mounir instead and hence will be unable to review Lina

Riad Salam Fes
Fes

We were at yacout! Not at this hotel

Hotel Odyssee Center
Casablanca
Kasbah Titrit
Ait Ben Haddou

Gem of a place!

Authenticity & Character
Location
Surrounded by almond groves and a small Berber village it was a Kasbah fit for a nobleman!
Staff
Cleanliness & Comfort
Activity Reviews
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

A trail that goes from Maulay Idris to volubilis was very enjoyable. We loved walking through this rich green area And loved touring the ruins of volubilis

Aït Benhaddou to Casablanca via Tizi n'Tichka Pass & Marrakech
Aït Benhaddou to Casablanca via Tizi n'Tichka Pass & Marrakech
Morocco
Transfer from Marrakech to Ait Benhaddou via the Atlas Mountains
Transfer from Marrakech to Ait Benhaddou via the Atlas Mountains
Morocco
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Not much sightseeing More just guided shopping!

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Mar 15, 2023
Hi Bhanu, Thank you for taking the time to share your five-star review with us! We are thrilled to hear that you had an incredible and memorable trip to our beautiful country, and that our team was able to provide you with a smooth and enjoyable road trip experience. We appreciate your feedback regarding the small glitches with the hotel rooms, and we will be sure to address this issue with our team to ensure that our future clients have the best possible experience. Regarding your guided... Read more

Hi Bhanu,

Thank you for taking the time to share your five-star review with us! We are thrilled to hear that you had an incredible and memorable trip to our beautiful country, and that our team was able to provide you with a smooth and enjoyable road trip experience.

We appreciate your feedback regarding the small glitches with the hotel rooms, and we will be sure to address this issue with our team to ensure that our future clients have the best possible experience.

Regarding your guided visit in Fes, we apologize for any inconvenience you may have experienced. We will make sure to check with our guide to ensure that this doesn't happen again in the future. At Original Travel, we are committed to providing our clients with the highest level of service and satisfaction, and we appreciate your valuable feedback to help us improve.

Thank you once again for choosing Kimkim, and we look forward to welcoming you back for your next adventure!

Best,
Ali.

Fun-filled family vacation in Costa Rica!
Costa Rica | Feb 25 - Mar 4, 2023

Sandeep
Sandeep P.
Clayton, MO | Reviewed on Mar 14, 2023
We were skeptical at first, but We absolutely loved our experience using kimkim. I couldn't ask for a better specialist than Veronica to plan our Costa Rica adventure. She understood exactly what we were looking for, planned the ideal trip, and made herself available for phone calls and messages at all times. We traveled with our 3-Year-Old. She loved the trip and especially the nature hikes and spotting wildlife and birds. The food was incredible. Nothing fancy but everything is so... Read more

We were skeptical at first, but We absolutely loved our experience using kimkim. I couldn't ask for a better specialist than Veronica to plan our Costa Rica adventure. She understood exactly what we were looking for, planned the ideal trip, and made herself available for phone calls and messages at all times.

We traveled with our 3-Year-Old. She loved the trip and especially the nature hikes and spotting wildlife and birds. The food was incredible. Nothing fancy but everything is so fresh, and a lot of attention is paid to preparation regardless of where you eat from Soda’s to the 4-star hotels. My wife is a vegetarian and she had plenty of options to choose from.

All our pickups were timely and all we had to do was show up and enjoy ourselves. Transportation between our destinations of La Fortuna, Monteverde, and Manuel Antonio were seamless.

I highly recommend Kim Kim; it made my life and trip so much easier!

Hotel Reviews
Hotel San Bada Resort & Spa
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cala Lodge
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Hike
Cloud Forest Reserve Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sloth Tour (Sloth Territory)
Sloth Tour (Sloth Territory)
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Veronica Medina
Veronica
Veronica Medina
Local specialist in Costa Rica | Replied on Mar 15, 2023

Dear Sandeep,

Thank you so so much for your words.

I hope you and your family all the best!!

Keep living the PURA VIDA lifestyle:)

Veronica

Best trip to Spain!
Spain | Mar 5 - Mar 12, 2023

A
Alyssa K.
Houston, TX | Reviewed on Mar 14, 2023
Marina planned an excellent trip to Spain that was truly off the beaten path! For all of our excursions, we had local guides who were personable, knowledgeable, and extraordinarily helpful for any questions we had or recommendations for places to eat. We greatly enjoyed our bike tour of Barcelona that hit many of the famous Gaudi houses, our small group tour of Montserrat accompanied by a wine tour, our private tour of La Sagrada Familia, our cooking class where we made paella, and multiple... Read more

Marina planned an excellent trip to Spain that was truly off the beaten path! For all of our excursions, we had local guides who were personable, knowledgeable, and extraordinarily helpful for any questions we had or recommendations for places to eat. We greatly enjoyed our bike tour of Barcelona that hit many of the famous Gaudi houses, our small group tour of Montserrat accompanied by a wine tour, our private tour of La Sagrada Familia, our cooking class where we made paella, and multiple private walking tours that got us quickly acclimated to each city we visited! Marina was always available for any questions we had and offered additional recommendations for places to go and eat.

Hotel Review
7 Islas Hotel
Madrid

Wonderful hotel. The room was clean, comfortable, and stylish. The bathroom included a great selection of soaps and hair products. Breakfast was delicious and included! Good proximity to the center of Madrid and numerous restaurants, bars, and attractions were within walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Mar 21, 2023

Hi Alyssa, thank you so much for taking the time to write your trip review! I am thrilled to hear you had such a marvelous time in Spain. It was my pleasure to work with you and organize this experience for you and Nisha. I will pass on your kind word to all the team :) Hotel 7 Islas is one of my favorite hotels in Madrid as is difficult to find a local and small hotel like that in such a big city, the hotel director is actually the granddaughter of the hotel's original owner! I look forward to welcoming you back in Spain. Warmest regards, Marina

Our family trip to Spain was absolutely fantastic!
Spain | Mar 5 - Mar 13, 2023

Megan
Megan A.
New Bern, NC | Reviewed on Mar 14, 2023
Our family trip to Spain was absolutely fantastic! The entire process with Marta (and KimKim) from start to finish could not have been better! Everything was planned meticulously, and Marta was always promptly available with guidance, expertise, and assistance. The drivers were always on time and professional. The hotels were all luxurious and right in the middle of all the action in each city. The Flamenco Show was so quaint and intimate, it felt like we were at a private performance. And... Read more

Our family trip to Spain was absolutely fantastic! The entire process with Marta (and KimKim) from start to finish could not have been better! Everything was planned meticulously, and Marta was always promptly available with guidance, expertise, and assistance. The drivers were always on time and professional. The hotels were all luxurious and right in the middle of all the action in each city. The Flamenco Show was so quaint and intimate, it felt like we were at a private performance. And beyond a doubt the guides and local experiences really made the whole country come alive! Boris made the tapas crawl so much fun. Miguel brought Barcelona alive with his wealth of knowledge. Manu made our trip to the coast an absolute blast. Jorge showed us the history of Madrid’s streets. Elena braved the weather in Segovia to show us all the ancient nooks and crannies. Pablo transported us back in time with his vast knowledge of Seville’s past. And Geza pointed out all the things in the Royal Palace we would have missed without him! This trip truly exceeded all of our expectations. We are so thankful for all the effort that went into planning such a fantastic trip for our family. We look forward to picking out another destination and letting KimKim handle the rest!

Hotel Reviews
H10 Casa de la Plata
Sevilla

Beautiful hotel in a fantastic location! Super helpful and friendly staff! Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Villa de la Reina
Madrid

Beautiful hotel in a great location with very friendly staff! Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel España Ramblas
Barcelona

Fantastic hotel in a lively location! Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private City Walk & Royal Palace Experience
Private City Walk & Royal Palace Experience
Madrid

Geza was great! He really pointed out all of the things that would have escaped our notice.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

Pablo was fantastic! His vast knowledge really brought us back in time through Seville's history.

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Experience
Flamenco Experience
Spain

Such an intimate environment with a passionate performance!

Quality of Experience
Guides, Drivers and Staff
Transport
Train Madrid to Segovia, Guided Visit of Segovia,  Train Segovia to Madrid
Train Madrid to Segovia, Guided Visit of Segovia, Train Segovia to Madrid
Madrid

Elena brought us to magical, out of the way places on our tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Old Madrid Walk
Highlights of Old Madrid Walk
Madrid

Jorge really made us feel like locals as we strolled through the streets of Madrid!

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Medieval Girona and Costa Brava
Day trip to Medieval Girona and Costa Brava
Barcelona

Manu was a blast! His connections made for a really enjoyable trip to off-the-beaten path places.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

Miguel really made Barcelona come alive with his vast knowledge of the city - both the people and the buildings!

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

This was an awesome way to dive into the Barcelona tapas scene - Absolutely delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Mar 14, 2023

Hi Megan, thank you for this thorough review and feedback! I am sure the guides that were part of your trip will appreciate your words as much as I appreciate them. It was a genuine pleasure to prepare this trip for you and I am here for any future questions regarding travel to Spain and Portugal. Warmest regards, Marta

Good Trip, Paid About 2x Cost
Portugal | Jan 14 - Jan 22, 2023

Andrew
Andrew L.
the U.S. Virgin Islands | Reviewed on Mar 14, 2023
The trip was good, the guides were good. I checked the hotel rates, the transfers, the guides the activities to book on your own. I had a hard time getting to a cost that was more than $400 a day. We were charged $900. I am willing to pay for convenience and local knowledge but not 2x more. Get a travel guide book, spend a week planning and you can do this same trip for half the cost. Would not use KimKim again. I don't know if the markup is because of KimKim or the agent but this... Read more

The trip was good, the guides were good. I checked the hotel rates, the transfers, the guides the activities to book on your own. I had a hard time getting to a cost that was more than $400 a day. We were charged $900. I am willing to pay for convenience and local knowledge but not 2x more. Get a travel guide book, spend a week planning and you can do this same trip for half the cost. Would not use KimKim again. I don't know if the markup is because of KimKim or the agent but this was taking advantage.

Hotel Reviews
Meliá Lisboa Aeroporto
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Wine House Hotel - Quinta da Pacheca
Lamego
Authenticity & Character
Location
Staff
Cleanliness & Comfort
1872 River House
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vincci Baixa
Lisbon

Nice, central

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer {{start_location}} to {{end_location}}
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Winery Visit & Riverboat Ride
Douro Valley Winery Visit & Riverboat Ride
Douro Valley
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Introduction to Portuguese Wines
Introduction to Portuguese Wines
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Architectural & Historical Highlights of Lisbon with a Local
Architectural & Historical Highlights of Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Mar 23, 2023
Hi Andrew, Thank you for taking the time to write your trip review, I will make sure to forward it to our team of local guides, who were very happy to show you around Portugal! We prepare and design a very detailed itinerary with not only what you have booked but suggested places to visit, and other interesting activities in each city. We also provide helpful tips and honest advice based on first-hand knowledge. It is always going to be the case that you can handle your own trip... Read more

Hi Andrew,

Thank you for taking the time to write your trip review, I will make sure to forward it to our team of local guides, who were very happy to show you around Portugal!

We prepare and design a very detailed itinerary with not only what you have booked but suggested places to visit, and other interesting activities in each city. We also provide helpful tips and honest advice based on first-hand knowledge. It is always going to be the case that you can handle your own trip arrangements at a lower price, the value we bring is our expertise in the destination.

We also offer 24/7 assistance in the destination while you travel. You can see from our star rating on KimKim that we provide excellent service. The desire of our team at Espíritu Travel is that every trip is worthy of five stars, that is what we strive for.

Thank you again for your review.

Best regards,
Rita

An extraordinary personal look at Morocco, today and in the past
Morocco | Mar 3 - Mar 13, 2023

Vicki S
Vicki S G.
Boise, ID | Reviewed on Mar 14, 2023
This was a trip for the memory book. A big part of that was Karim, our tour driver extraordinaire. He was knowledgeable, flexible, resourceful and so in tune with anticipating our needs. On top of that, he had a smile that went to his eyes, a wicked sense of humor and a protective approach that supported us and made us feel safe. I have hearing issues and hearing aids but I had no trouble hearing Karim and understanding his English. I was wowed by the local guides we were given for tours in... Read more

This was a trip for the memory book. A big part of that was Karim, our tour driver extraordinaire. He was knowledgeable, flexible, resourceful and so in tune with anticipating our needs. On top of that, he had a smile that went to his eyes, a wicked sense of humor and a protective approach that supported us and made us feel safe. I have hearing issues and hearing aids but I had no trouble hearing Karim and understanding his English. I was wowed by the local guides we were given for tours in the medinas in Fez, Marrakech and Essaouira, plus the food tour and the Roman ruins tour in Volubilis. Karim and all the guides shared great stores about the sites and themselves and their lives in Morocco. It made for such a rich and deep experience. Truly a trip for the memories.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 15, 2023

Hi Vicki,

Thank you for taking the time to share your experience with us. We are thrilled to hear that you had an exceptional trip and that Karim, our tour driver, contributed significantly to your enjoyment. We are delighted that you found him knowledgeable, flexible, and resourceful, and it is gratifying to know that he anticipated your needs and made you feel safe and supported throughout your journey.

Once again, we thank you for your kind words and hope to have the opportunity to welcome you back soon.

Best regards,
Abdel

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.