Kimkim Trip Reviews

4.8
Based on 16,868 ratings
Read 16,868 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Patagonia: Where the Wild Whispers and the Sky Roars
Patagonia | Mar 29 - Apr 7, 2025

Christopher
Christopher W.
Ashburn, VA | Reviewed on Apr 14, 2025
Patagonia: Where the Wild Whispers and the Sky Roars "Muy fuerte" doesn't even begin to describe the raw, untamed power of Patagonia. This land of colossal skies and jagged peaks seared itself into my soul, a visceral experience that transcended any travel brochure. Our journey was a symphony of contrasts: cozy refugios echoing with trekkers' tales, luxurious hotels offering respite from the elements, and glamping under a star-drenched canvas. We traversed this breathtaking landscape by... Read more

Patagonia: Where the Wild Whispers and the Sky Roars

"Muy fuerte" doesn't even begin to describe the raw, untamed power of Patagonia. This land of colossal skies and jagged peaks seared itself into my soul, a visceral experience that transcended any travel brochure. Our journey was a symphony of contrasts: cozy refugios echoing with trekkers' tales, luxurious hotels offering respite from the elements, and glamping under a star-drenched canvas.

We traversed this breathtaking landscape by every means imaginable – soaring above it by plane, bumping along rugged roads in private transfers, skimming turquoise waters in zodiacs, swaying atop sure-footed horses, and, most intimately, conquering its trails on foot. Each mode of transport unveiled a new facet of Patagonia's grandeur.

The iconic "W" trek tested our limits, rewarding us with panoramas that defied description. We shared laughter and stories with fellow adventurers, forging bonds strengthened by shared awe. The culinary delights, paired with robust Chilean wines, fueled our bodies and spirits.

Walking on ancient glaciers felt like stepping into a frozen time capsule. We witnessed the "Patagonian Ice Dragon" – a aquatic insect that completes its entire life cycle within glaciers – and held our breath as an avalanche, a distant white thunder, reshaped the mountainside.

Yet, beyond the grand spectacles, it was the subtle, profound moments that truly captivated me. The vast, untainted skies stretching to infinity, the Milky Way ablaze with celestial fire, the quiet satisfaction of conquering challenging trails, and the sheer, sculptural magnificence of Torres del Paine’s granite towers – these were the memories etched deepest.

We didn't encounter a Mylodon, that elusive prehistoric giant, but the pull of Patagonia is undeniable. We'll surely be back!

A word of advice: Don't wait. Experience this wonder while your legs are strong and your spirit is ready to embrace the wild.

A heartfelt thank you to Erin and Dittmar Travel for their impeccable logistics, seamlessly orchestrating a journey that allowed us to fully immerse ourselves in Patagonia's magic. They transformed a dream into an unforgettable reality.

Hotel Reviews
Altiplanico Puerto Natales
Natales

Cozy, warm and close to Puerto Natales. Super friendly staff, great breakfast and dinner. 10/10 would return.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Paine Grande
Puerto Natales, Chile

We are in our late 50's but did not feel out of place among the younger trekkers. Very comfortable and authentic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Grey
Torres del Paine National Park

excellent jumping off point to hike the W. take the catamaran, enjoy a Pisco sour, take a walk on the nearby glacier, visit the suspension bridges

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lago Grey
Torres del Paine

very comfortable, full service hotel just outside TdP. Excellent meals and service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Torres Patagonia
Torres del Paine

excellent location to hike to the base towers - 12.5 miles round trip + 3500 feet of gain. . 8 hours. Then return to the comforts of this beautiful hotel and enjoy the home brew (Pienero). The bar in this far away place is a crazy surprise.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Baguales Glamping
Torres del Paine

Glamping at Sierra Baguales is a special place that few tourists get to experience. Incredible landscape, horses, domes, Estancia.

Authenticity & Character
Location
Staff
Thanks so much Trisha ! We are looking forward to coming back to visit your Lodge in the future !
Cleanliness & Comfort
Activity Reviews
Private Multi-Day Program at Estancia Baguales
Private Multi-Day Program at Estancia Baguales
Estancia Los Baguales
Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to a Patagonian Estancia
Day Trip to a Patagonian Estancia
Chile

Don't miss out on this experience ! Traveling through the fjords by boat was awesome, horses were beautiful, the folks at La Peninsula were extroidinary

Quality of Experience
Guides, Drivers and Staff
Transport
Ice Hike on Glacier Grey
Ice Hike on Glacier Grey
Chile

Zodiacs, hiking, crampons , .... helmets, ... the tour is run by professionals who are keen on safety yet provide an unfettered experience on the ice .

Quality of Experience
Guides, Drivers and Staff
Transport
Grey Glacier Boat Tour (Refugio Grey to Pingo)
Grey Glacier Boat Tour (Refugio Grey to Pingo)
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Trip Briefing at Dittmar Adventures
Trip Briefing at Dittmar Adventures
Puerto Natales
Quality of Experience
Guides, Drivers and Staff
Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Apr 22, 2025

What a review! Thank you so much Chris. I'm just so happy that you and your family had a great time. I wish all travelers were as easy-going as you all, we loved working with you, our guides loved spending time with you, and you are welcome back anytime. Thanks for trusting us, your program was similar to what I would do if I were to plan a trip for myself. Sending our best to you and your family.

Erin & the team at Dittmar Adventures

A 5 star scale is not sufficient to rate our epic journey to Norway.
Norway | Aug 2 - Aug 11, 2024

Jodi
Jodi H.
Newark, NJ | Reviewed on Apr 14, 2025
A 5 star scale is not sufficient to rate my experience planning a trip to Norway with Mathia! I sought an off-the-beaten path, stunning, relaxing, reinvigorating adventure with my teenage son. After being told by Norwegians and American friends who had traveled to the quieter Northern regions that our desire to explore up there in a relatively short trip was ambitious and that the weather would be risky, But Mathia inspired me to trust his love for the region and orchestrated an itinerary... Read more

A 5 star scale is not sufficient to rate my experience planning a trip to Norway with Mathia! I sought an off-the-beaten path, stunning, relaxing, reinvigorating adventure with my teenage son. After being told by Norwegians and American friends who had traveled to the quieter Northern regions that our desire to explore up there in a relatively short trip was ambitious and that the weather would be risky, But Mathia inspired me to trust his love for the region and orchestrated an itinerary that captured exactly what we were seeking...and more! Of course it's impossible to see everything that this otherworldly country has to offer, but I know we used every day well, without having to skim through a landscape that must not be rushed. When I made a mistake in booking a flight, Mathia heroically and selflessly adjusted the plan at the 11.9th hour and we didn't miss a beat. I have ZERO regrets about how we spent our time. We felt well taken care of by innkeepers and adventure guides known to Mathia. We tasted the local flavors. We fell into the rhythms of the midnight sun. I will forever be grateful for Mathia for making this dream trip possible and would trust him again in a heartbeat!

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Apr 15, 2025

Dear Jodi,
Thank you very much for your amazing review.
It has been a true pleasure organizing this trip for you and your son. I especially loved the opportunity to share the beautiful region I call home—Vesterålen—with you. It's always special when guests get to truly experience the magic of this place, and I’m so happy you did. Our cooperation throughout the planning process was exciting, and getting to meet in person during their stay—twice—was absolutely lovely. Wishing you and her family all the very best, and I hope Vesterålen will welcome you back again soon. :)
Best Regards
Mathia

Best Trip Ever Thanks to Leny
Japan | Apr 4 - Apr 13, 2025

Dania
Dania K.
Italy | Reviewed on Apr 14, 2025
My trip to Japan was extraordinary because of Leny.
Hee daily follow up was so useful
Leny knew exactly what I had in mind. The hotels choices were excellent & a few footsteps away from restaurants and services.
Traveling by trains & navigating huge stations with lots & lots of crowds can be pretty intimidating but the detailed maps Leny provided made it very easy to do this.
The guide in Tokyo was excellent giving me detailed historical information about the shrines & shintos we...
Read more

My trip to Japan was extraordinary because of Leny.
Hee daily follow up was so useful
Leny knew exactly what I had in mind. The hotels choices were excellent & a few footsteps away from restaurants and services.
Traveling by trains & navigating huge stations with lots & lots of crowds can be pretty intimidating but the detailed maps Leny provided made it very easy to do this.
The guide in Tokyo was excellent giving me detailed historical information about the shrines & shintos we visited & came prepared with charts to explain the differences between shrines & shintos.
Marco the photographer was amazing choosing all the perfect locations for an excellent photo shoot.
My guide to Nara did a lot of research & came prepared with sheets & charts. I found this very sweet. Shows the real Japanese ethics & dedication to work.
Thank you Leny for creating the best travel plan for me & for making my first trip to Japan unforgettable.
You are the best!

Hotel Reviews
Shibuya Stream Excel Hotel Tokyu
Tokyo

The stay at Shibuya Stream Excel Hotel Tokyu in Tokyo was excellent. The location was superb, being close to everything I wanted to explore.

Cross Hotel Osaka
Osaka

My experience at Cross Hotel Osaka was wonderful. The hotel's location was perfect, allowing easy access to various attractions and shopping areas. The accommodation was very comfortable and extremely clean.

高野山 真田坊 蓮華定院 -Koyasan Sanadabo Rengejoin-
Kota

Staying at 高野山 真田坊 蓮華定院 -Koyasan Sanadabo Rengejoin- was an exceptional experience. It was my favorite part of the entire trip, with the serene temple setting providing a unique and peaceful atmosphere. The temple stay in Koyasan was a highlight of my Japan trip.

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Apr 15, 2025

Hi Dania,

Thanks so much for sharing your experience with me—I’m really happy to hear the trip turned out to be everything you hoped for! My goal is not just to book authentic experiences but also to help make Japan easier to navigate and more enjoyable overall.

I truly appreciate you letting me be part of your journey, and I’d love to help again someday :)

Best regards,
Leny

Wow, top two trips of my life!
Costa Rica | Mar 29 - Apr 7, 2025

Joan
Joan l.
Denver, CO | Reviewed on Apr 14, 2025
Wow, top two trips of my life! Everything we were interested in, it was accommodated for. We stayed at lovely hotels, were safe the whole time as well had memorable experiences. As someone who has a lot of more traveling to do in her life, I will continue to book with Kim Kim! Thank you for a wonderful family trip! Read more

Wow, top two trips of my life! Everything we were interested in, it was accommodated for. We stayed at lovely hotels, were safe the whole time as well had memorable experiences. As someone who has a lot of more traveling to do in her life, I will continue to book with Kim Kim! Thank you for a wonderful family trip!

Hotel Reviews
Hotel Los Lagos Spa & Resort
La Fortuna

Nothing beats the rooms in 203, the view and listening to the birds early in the morning. Food was excellent and the thermals were lovely. The hotel staff were wonder.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio

Top rated hotel! Great personality, great food, accessible. You can tell the staff is treated well based on the culture. Loved the pools, and the ability to watch the wildlife every day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Apr 14, 2025

Wow, thank you so much for your kind words! I'm truly happy to hear it was one of your top trips ever. It was a joy to help plan your family adventure—wishing you many more amazing journeys ahead!

Thank you for a lifetime of memories!
Finland | Apr 6 - Apr 11, 2025

B
Bethany G.
Brookhaven, GA | Reviewed on Apr 14, 2025
We had the best experience planning our trip with Moonika. She was helpful and even when we had to push out the trip by 6 weeks because of passport delays it was seamless. During our trip the guides and activities booked were perfect. We enjoyed our northern light tour, dog sledding with bear hill, reindeer sleigh ride with beyond arctic and ice fishing/orienteering with Nordic odyssey. Our accommodations were super nice, at great locations to city center for restaurants and shopping. I... Read more

We had the best experience planning our trip with Moonika. She was helpful and even when we had to push out the trip by 6 weeks because of passport delays it was seamless. During our trip the guides and activities booked were perfect. We enjoyed our northern light tour, dog sledding with bear hill, reindeer sleigh ride with beyond arctic and ice fishing/orienteering with Nordic odyssey. Our accommodations were super nice, at great locations to city center for restaurants and shopping. I am thankful for the lifetime of memories that were made. Thank you KimKim for a memorable adventure. Will definitely use this company on our next adventure!

Hotel Reviews
Arctic Light Hotel
Rovaniemi

Lovely hotel, fabulous location and great rooms!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nova Skyland Hotel
Rovaniemi

Lovely hotel, great accommodation and great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Family Husky Safari
Family Husky Safari
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Flexible Northern Lights Hunting
Flexible Northern Lights Hunting
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Reindeer Safari in the Nature of Lapland
Reindeer Safari in the Nature of Lapland
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Snowshoeing and Ice Fishing Adventure
Snowshoeing and Ice Fishing Adventure
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Apr 18, 2025

Thank you Bethany! I'm glad to hear you had a good time on your trip with us and enjoyed all the tours and accommodations.
All the best,
Moonika

Sydney & Cairns Australia
Australia | Mar 27 - Apr 7, 2025

Greg
Greg A.
Minneapolis, MN | Reviewed on Apr 14, 2025
*QTBondi- Sydney trendy hotel & area
*Majestic Express Dinner Cruise- go early & enjoy the harbor boardwalk! Upgraded to a different cruise - lovely experience- best views are from the upper outdoor deck! Dining room was quite noisy- outdoor was quiet and comfortable!
*Pacific Hotel- Cairns Australia
Excellent! Lovely hotel right in the heart of the area. Walking distance to markets, restaurants & the harbor!
*Full Day-Ocean Free- sailing & snorkel!
Ocean free is the best! ...
Read more

*QTBondi- Sydney trendy hotel & area
*Majestic Express Dinner Cruise- go early & enjoy the harbor boardwalk! Upgraded to a different cruise - lovely experience- best views are from the upper outdoor deck! Dining room was quite noisy- outdoor was quiet and comfortable!

*Pacific Hotel- Cairns Australia
Excellent! Lovely hotel right in the heart of the area. Walking distance to markets, restaurants & the harbor!

*Full Day-Ocean Free- sailing & snorkel!
Ocean free is the best! The crew was exceptional- the sail was exceptional! Sail out 1.5 hours to the Great Barrier Reef for snorkeling (safe & fun) ! Tour Green Island- beautiful! Sail, snorkel & island exploration are at your own pace - excellent! Crew encouraged everyone to do what they felt most comfortable with. We are 69 years old and did everything with ease! This is a trip not to be missed! Definitely a highlight!
Note: snorkeling water was a little murky & the current was strong but worth every minute !

*Daintree Cape Tribulation- full day tour.
Hotel pick up- small group- this tour has it all!
Scenic route- beautiful! Guided rainforest tour! Cape tribulation - where the rainforest meets the reef- short walk & beautiful view!
Lunch, ice cream, ferry ride, river cruise!
The highlight of this tour is the rainforest tour & the people you will meet! Your guide stays with the group all day and is very knowledgeable about the area! Go & enjoy!

**ALL private cars and transports were on time & exceptional vehicles & drivers!
**ALL flights were on time!

Kim Kim did a good job planning & providing us with the adventure we wanted. Definitely would use them again for future trips!

Hotel Review
Pacific Hotel Cairns
Cairns
Authenticity & Character
Location
Walking distance to everything we did!
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Ocean Free (from Hotel)
Full Day Ocean Free (from Hotel)
Cairns
Quality of Experience
Guides, Drivers and Staff
Great crew!
Transport
Full Day Daintree Cape Tribulation (was & 4WD Bloomfield)
Full Day Daintree Cape Tribulation (was & 4WD Bloomfield)
Australia
Quality of Experience
Food
Guides, Drivers and Staff
Driver was very well informed and shared his knowledge about the area !
Transport
Sydney Private Transfer Airport to  Hotel
Sydney Private Transfer Airport to Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Cairns Private Transfer Cairns Hotel to Airport
Cairns Private Transfer Cairns Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Magistic Express Dinner Cruise
Magistic Express Dinner Cruise
Sydney

Views are incredible! Dining room is a bit noisy - go to the upper deck to enjoy the quiet and exceptional views of the harbor!

Quality of Experience
Food
Sydney Private Transfer Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Cairns Private Transfer Airport to Cairns Hotel
Cairns Private Transfer Airport to Cairns Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Apr 18, 2025

Thanks for all this wonderful feedback Greg. I am so glad you enjoyed your trip! It was fun working with you!

Ruth

Croatia Experience
Croatia | Mar 29 - Apr 6, 2025

Krista
Krista B.
Newark, NJ | Reviewed on Apr 14, 2025
Bruno was fantastic to work with . Having an in country contact on local time made a world of difference. He proactively reached out on a daily basis to check in, reconfirm plans for the following day, and when our flights leaving the country were canceled- he offered to help us if need be with additional arrangements! White glove service all the way! Read more

Bruno was fantastic to work with . Having an in country contact on local time made a world of difference. He proactively reached out on a daily basis to check in, reconfirm plans for the following day, and when our flights leaving the country were canceled- he offered to help us if need be with additional arrangements! White glove service all the way!

Hotel Reviews
Best Western Premier Hotel Astoria
Zagreb

Good location, spacious rooms, nice service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Santa Lucia
Split

Beautiful location in main plaza outside old city walls. Great staff and restaurant/bar on site.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel More
Dubrovnik

Beautiful location on Adriatic - located a bit further outside the hustle of Dubrovnik Old town, but transportation easy in/out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Zagreb - Arrival Day & Sightseeing
Zagreb - Arrival Day & Sightseeing
Zagreb
Quality of Experience
Guides, Drivers and Staff
Transport
Ljubljana and Lake Bled (one Day Trip from Zagreb)
Ljubljana and Lake Bled (one Day Trip from Zagreb)
Zagreb

Our guide Mario was fantastic-great conversationalist.

Quality of Experience
Guides, Drivers and Staff
Transport
Split Walking Tour with a visit to Diocletian Palace
Split Walking Tour with a visit to Diocletian Palace
Split

Very knowledgeable guide who understood history and provided great information for local restaurants and things to see outside tour

Quality of Experience
Guides, Drivers and Staff
Transport
Pelješac penisula and Ston- triple atraction.
Pelješac penisula and Ston- triple atraction.
Split
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Walking Tour of Dubrovnik Old Town
Private Guided Walking Tour of Dubrovnik Old Town
Dubrovnik

Our guide Kim was fantastic, she was a local living in the old city. Very knowledgeable and gave us many tips for restaurants and things to do outside of walking tour

Quality of Experience
Guides, Drivers and Staff
Transport
Goodbye Dubrovnik
Goodbye Dubrovnik
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Apr 14, 2025

Hi Krista,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.
It was a pleasure to arrange the trip for you.
Hope you took some lifelong memories from Croatia and that I will see you next year ;)

Hope to stay in touch!

Many regards.

Bruno

We had an amazing trip to Morocco thanks to H...
Morocco | Apr 9 - Apr 12, 2025

A
Alexa C.
Newark, NJ | Reviewed on Apr 14, 2025

We had an amazing trip to Morocco thanks to Hamza and his crew. I would 10/10 recommend booking with them. They were so attentive and knew so much about what to do. Thank you for making our trip amazing!

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Apr 14, 2025

Hi Alexa,

Thank you for your kind words! It truly means a lot to hear that you had an amazing trip. We loved being part of your journey through Morocco, and I’ll be sure to share your feedback with the entire team. We’re so glad we could help make it special!

We wish you many more unforgettable adventures ahead, and we’d be honored to welcome you back anytime.

Warm regards,
Hamza

Our Driver Mohd Jbaari was very good. He was ...
Morocco | Mar 29 - Apr 10, 2025

G
Gita M.
Seattle, WA | Reviewed on Apr 14, 2025
Our Driver Mohd Jbaari was very good. He was accommodating and was well informed about our activities. He was willing to listen to our requests if we had any and managed all our travels very efficiently. Some of the guides were lazy and kept repeating the same information again and again. Our guide in Rabat was not very good. As it was Eid the day we were in Rabat he finished the tour very quickly and said he was not to blame for the short tour, He could have taken us to some other spots... Read more

Our Driver Mohd Jbaari was very good. He was accommodating and was well informed about our activities. He was willing to listen to our requests if we had any and managed all our travels very efficiently. Some of the guides were lazy and kept repeating the same information again and again. Our guide in Rabat was not very good. As it was Eid the day we were in Rabat he finished the tour very quickly and said he was not to blame for the short tour, He could have taken us to some other spots like public gardens instead of just shrugging his responsibility. Our guide in Marrakesh was very arrogant. And one thing we all noticed was none of the guides were happy to take us to the shops we wanted to go to but wanted to take us to shops they suggested.

Hotel Review
Euphoriad
Rabat

Very well appointed riad but needs brighter lighting in the rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private transfer from Casablanca Airport to Rabat via Casablanca City
Private transfer from Casablanca Airport to Rabat via Casablanca City
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour in Rabat
Morning Guided Tour in Rabat
Morocco
Quality of Experience
Guides, Drivers and Staff
The guide was very lazy
Transport
Morning Guided Tour in Chefchaouen
Morning Guided Tour in Chefchaouen
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour in Casablanca
Morning Guided Tour in Casablanca
Morocco

Abdulla was very well informed and made our tour very interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jun 21, 2025
Hi Gita, Thanks a lot for your invaluable words. While I'm pretty sure we deserve more than a 3.5-star, I'm glad for your comments. It was so good working with you and helping you enjoy a memorable trip in our beautiful land. It's nice to hear that Mohamed has been a good companion for the whole journey, not just a driver. Regarding the visit to Rabat, I totally understand your feelings. Guided tours on an Eid (religious holiday) are always challenging, especially in the capital, where the... Read more

Hi Gita,

Thanks a lot for your invaluable words.

While I'm pretty sure we deserve more than a 3.5-star, I'm glad for your comments. It was so good working with you and helping you enjoy a memorable trip in our beautiful land. It's nice to hear that Mohamed has been a good companion for the whole journey, not just a driver.

Regarding the visit to Rabat, I totally understand your feelings. Guided tours on an Eid (religious holiday) are always challenging, especially in the capital, where the king is always based. The guide did, by the way, everything possible so you can enjoy the maximum possible. But your point is clear and understandable.

On the other hand, the guide in Marrakech did what should just be done. The guide called me on the exact day when you had the visit with him, sharing with me that you wanted to visit a place outside of the visit's plan and outside of the Medina. Since you were 6 travelers, the guide had to focus on the visit first, knowing that he said he could take you to the place you asked for immediately after the visit.

Well, thanks a lot again for being such a nice traveler. I hope to work again with you and provide another unique experience!

Wishing you all the best.
Hakim

I could not have been happier with our tour t...
Indonesia | Mar 30 - Apr 9, 2025

Tracey
Tracey L.
Seattle, WA | Reviewed on Apr 14, 2025
I could not have been happier with our tour that Yuqqa Macdalena planned for my friends and I! We toured through Java and Bali for 11 days and saw so many magical places including waterfalls, sunrises, mountains, craters, sunsets, temples. We traveled by train and traveled by car. Yuqqa’s guidance was so valuable we felt secure in every situation. Our driver, Agung Ardika, made sure that we arrived at every activity in time and he gave us information about the area we were in and he stopped... Read more

I could not have been happier with our tour that Yuqqa Macdalena planned for my friends and I! We toured through Java and Bali for 11 days and saw so many magical places including waterfalls, sunrises, mountains, craters, sunsets, temples. We traveled by train and traveled by car. Yuqqa’s guidance was so valuable we felt secure in every situation. Our driver, Agung Ardika, made sure that we arrived at every activity in time and he gave us information about the area we were in and he stopped at areas of interest to us. We had many lovely guides and were pleased with each of them.

Hotel Reviews
The Phoenix Hotel Yogyakarta - MGallery Collection
YOGYAKARTA

We loved this hotel, great staff, location and food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava View Lodge Hotel

Perfect location for our Mount Bromo hike.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Artha Cottages Tumpak Sewu
Lumajang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aston Jember Hotel & Conference Center
Jember
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ketapang Indah Hotel
Banyuwangi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taman Sari Bali Resort & Spa
Pemuteran

This was an amazing location. We had a private villa with our own pool and fountains with koi swimming around in the pond. Birds visited the garden throughout the day, this was a peaceful bonus to our stay. The rooms were spacious, beautiful, and elegant. We were blown away when they told us that the entire garden was our space. We would all love to come back to this exceptional location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nadira Bali Resort & Villa

Such a beautiful location, we arrived when the clouds broke open and gave us a good dousing with mountain rain! The rooms were lively as was the pool! The staff greeted us with umbrellas and fresh juice! Beautiful area. The food was lovely, staff wonderful, just amazing.

Authenticity & Character
Location
Lol
Staff
Cleanliness & Comfort
Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Apr 16, 2025
Hello Tracey, Thank you so much for your kind words! I'm thrilled to hear that you and your friends had such a magical time exploring Java and Bali 🌿✨ It was a real joy planning your trip, and I’m glad you felt well taken care of throughout. I’ll definitely pass your lovely feedback on to Agung and the rest of the team! If Indonesia calls you again—perhaps to off-the-beaten-path gems like Sumatra, Sulawesi, Lombok, Komodo or Sumba—or another Java & Bali trip, I’d be more than happy to... Read more

Hello Tracey,

Thank you so much for your kind words! I'm thrilled to hear that you and your friends had such a magical time exploring Java and Bali 🌿✨

It was a real joy planning your trip, and I’m glad you felt well taken care of throughout. I’ll definitely pass your lovely feedback on to Agung and the rest of the team!

If Indonesia calls you again—perhaps to off-the-beaten-path gems like Sumatra, Sulawesi, Lombok, Komodo or Sumba—or another Java & Bali trip, I’d be more than happy to help you plan another unforgettable adventure.

Wishing you a wonderful day!

Sunny greetings from Bali,
Yuqqa

We enjoyed our trip to Japan very much and El...
Japan | Mar 27 - Apr 7, 2025

A
Anthony S.
Canada | Reviewed on Apr 14, 2025
We enjoyed our trip to Japan very much and Eleanor provided excellent service. Eleanor provided good feedback and was flexible in making arrangements. Japan is beuatiful and it may be the most orderly and polite society we have ever encountered. We caugyt the cherry blossoms in several cities and the food was extraordinary. Read more

We enjoyed our trip to Japan very much and Eleanor provided excellent service. Eleanor provided good feedback and was flexible in making arrangements. Japan is beuatiful and it may be the most orderly and polite society we have ever encountered. We caugyt the cherry blossoms in several cities and the food was extraordinary.

Hotel Reviews
Hotel New Otani Tokyo The Main
Tokyo

The New Otani was a lovely hotel with all the amenities. The breakfast was good but it would have been nice if the food changed periodically during the stay.

Authenticity & Character
Location
Well located but needed to walk 30-40 minutes to most place or take subway which was 10 min walk.
Staff
Cleanliness & Comfort
Nazuna Kyoto Tsubaki St.
Kyoto

Great place and loved the accomodations and breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swissotel Nankai Osaka
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
was noisy and there continued to be construction above room at all hours even though we complained.
Activity Reviews
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Tokyo

We drove out to see Mount Fuji and take a boat cruise but because of the overcast weather, we couldn't see fuji and wasn't worthwhile going on lake so a bit of an underwhelming day particularily since we had a long drive each way.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka

Was fun but probably would have benn better at beginning of tour as had already tried many of foods we tasted.

Quality of Experience
Guides, Drivers and Staff
Transport
Tea Ceremony in Kyoto FLOWER TEAHOUSE
Tea Ceremony in Kyoto FLOWER TEAHOUSE
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Fushimi Inari Hidden Hiking Tour
Private Fushimi Inari Hidden Hiking Tour
Kyoto

One of our highlights. Amazing hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tokyo City Tour with Culture & Life
Full Day Tokyo City Tour with Culture & Life
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Arashiyama Bamboo Grove, Sagano Scenic Railway & Tenryuji Temple
Arashiyama Bamboo Grove, Sagano Scenic Railway & Tenryuji Temple
Kyoto

This was amazing. Great pictures and wonderful day

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Kyoto to Osaka via Nara
Transfer from Kyoto to Osaka via Nara
Japan

Nara was great and trip was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Apr 14, 2025

Thank you for your thoughtful review! I still feel glad to have worked with you for a wonderful trip, even though it's been days since you returned home. All the detailed feedback per each activity and hotel are much more helpful - They are really treasures for me!

I truly appreciate your recommendation and would love to assist you with any future adventures!

I worked with Michele to plan our trip to New...
New Zealand | Mar 31 - Apr 7, 2025

Joan
Joan B.
Chicago, IL | Reviewed on Apr 14, 2025
I worked with Michele to plan our trip to New Zealand. She did a great job including all the things we enjoyed. We love the outdoors and she set up some beautiful hiking and a fantastic day biking through the wineries. I would definitely use Kim Kim travels again to plan any future trips Read more

I worked with Michele to plan our trip to New Zealand. She did a great job including all the things we enjoyed. We love the outdoors and she set up some beautiful hiking and a fantastic day biking through the wineries. I would definitely use Kim Kim travels again to plan any future trips

Hotel Reviews
Acacia Cliffs Lodge
taupo

Acacia lodge was fantastic. It only had 6 rooms and we enjoyed our private deck with great view of Lake Taupo. The cooked breakfast and nightly appetizers were a nice bonus. Our room and the entire lodge was comfortable and beautiful. Loved the host. They gave us everything we needed but they also respected our privacy

Authenticity & Character
Very unique. Beautifully remodeled with awesome grounds
Location
Away from all the crowds but a very short drive to everything
Staff
Host were very friendly. Helpful with suggestions for activities and restaurants. Cooked a great breakfast!
Cleanliness & Comfort
Our room was spotless and extremely comfortable
Novotel Auckland Airport
Auckland

We could literally walk to the airport. It was steps away. So convenient

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Deco Masonic Hotel
Napier

The Art Deco Masonic Hotel had a great location right in town, which was really convenient. While I was happy with the stay, it didn't stand out as anything extra special, but overall it was a pleasant experience.

Activity Reviews
Gannet Safaris
Gannet Safaris
New Zealand

This was an unexpected surprise. The scenery was stunning. Only way to see this area is on a tour.

Quality of Experience
O
Guides, Drivers and Staff
Transport
Picked us up at our hotel. Very convenient
Explore the Waitomo Glow Worm Caves
Explore the Waitomo Glow Worm Caves
New Zealand

The Waitomo Glow Worm Caves were a bit underwhelming for me. I might be biased because I've experienced a similar cave in Italy that was much better. While the cave itself was unique, I probably wouldn't highly recommend it to others.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Apr 14, 2025

Thanks so much for your review and feedback Joan and I really enjoyed seeing your photos too.
It was a pleasure working with you to put this trip together and I am so glad everything worked out for you and the weather was pleasant in April, our early Autumn season which i think is a great time to visit New Zealand.
Happy future travels with Kimkim!

Great job on Japan trip
Japan | Mar 28 - Apr 6, 2025

S
Susan P.
Flagami, FL | Reviewed on Apr 14, 2025
Eleanor did a fantastic job helping us (2 people with some physical constraints for touring) for a trip to Tokyo and Kyoto. She steered us away from trying to do too much (a common problem when visiting Japan). She arranged three days with guides, all good, for Tokyo, Kyoto and day trip to Nara, along with suggestions for things to do and where to see cherry blossoms for our self directed days. Guides were flexible and sensitive to our needs for rest, and even found the colorful toilet... Read more

Eleanor did a fantastic job helping us (2 people with some physical constraints for touring) for a trip to Tokyo and Kyoto. She steered us away from trying to do too much (a common problem when visiting Japan). She arranged three days with guides, all good, for Tokyo, Kyoto and day trip to Nara, along with suggestions for things to do and where to see cherry blossoms for our self directed days. Guides were flexible and sensitive to our needs for rest, and even found the colorful toilet from the movie "Perfect Days" when we requested that detour.
3 hotels were good, with nice varied breakfasts. Drivers were all punctual and safe.
We had used KimKim before to plan a trip to Colombia, and would use them again (but unfortunately not Eleanor) for trips to other countries.

Hotel Review
Mitsui Garden Hotel Otemachi / Tokyo
Tokyo

The final accommodation near the Imperial Palace was a much better fit for us. The location was ideal for a short walk to the gardens, which we enjoyed on our last day. While the area lacked shops, it provided a peaceful and pleasant environment, better suited to our preferences.

Activity Review
Sumo Morning Practice Viewing Eexpeirence in Tokyo Sumiyoshi
Sumo Morning Practice Viewing Eexpeirence in Tokyo Sumiyoshi
Tokyo

The Sumo Morning Practice Viewing was fascinating! It was intriguing to learn about sumo in an authentic setting. Watching the sumo wrestlers train was intense but very insightful. Even those of us not interested in sumo found it to be a unique experience that we couldn't see at home.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Apr 14, 2025

Thank you for your lovely review! I feel so happy that you enjoyed this trip, and all your positive feedback on each tour and accommodation do motivate my continued passion and confidence in all services involved. Much appreciation and looking forward to the opportunity to work with you on any future adventures!

Seoul Sweet Second Time Around
South Korea | Apr 1 - Apr 7, 2025

Bernadine
Bernadine D.
Cooper City, FL | Reviewed on Apr 14, 2025
This was my second trip to Seoul and second time working with Jessica…and both of exceeded my expectations. The only part I would advise to pass is on the DMZ experience which was underwhelming. Head to the Gamaksan suspension bridge and unification park, grad Korean BBQ in Pagu, then head back to Seoul. Read more

This was my second trip to Seoul and second time working with Jessica…and both of exceeded my expectations. The only part I would advise to pass is on the DMZ experience which was underwhelming. Head to the Gamaksan suspension bridge and unification park, grad Korean BBQ in Pagu, then head back to Seoul.

Hotel Review
JW Marriott Dongdaemun Square Seoul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Full Day Korean DMZ and Hongdae Shopping Street Tour
Full Day Korean DMZ and Hongdae Shopping Street Tour
Seoul

Avoid the full tour and enjoy the suspension bridge and Pagu instead.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Apr 14, 2025

Dear Bernadine,

Hope you are doing fantastic.Thank you so much for your wonderful review.

It was truly a pleasure to work with you on your two trips to South Korea, and your feedback is very helpful for our future guests. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.
Wishing you all the best and warmest regards from South Korea.
All the best
Jessica

Amazon jungle experience
Brazil | Apr 2 - Apr 9, 2025

L
Leila O.
Canada | Reviewed on Apr 13, 2025
Rachel was the person who organized our trip.
She was very prompt in replying to our questions and was able to make some good suggestions. She was able to pivot quickly when some of our other plans changed.
We were amazed at the thoroughness of the planning from picking us up at the hotel and getting us to a boat or a van or the airport in good time. The other people involved were helpful and respectful. It made the trip very pleasant and made us feel like some care had been taken in the...
Read more

Rachel was the person who organized our trip.
She was very prompt in replying to our questions and was able to make some good suggestions. She was able to pivot quickly when some of our other plans changed.
We were amazed at the thoroughness of the planning from picking us up at the hotel and getting us to a boat or a van or the airport in good time. The other people involved were helpful and respectful. It made the trip very pleasant and made us feel like some care had been taken in the planning. We were surprised at how personal trip the trip was. Three hotels in Rio and Manaus were excellent and the lodge in the Amazon jungle was perfect.

Hotel Review
Amazon Tupana Lodge
Manaus

As we rounded the corner in the motorized canoe, we saw buildings up on stilts, thatched roofs and a screened amenity room. The dock was there to received boats. It was perfect! Just what we hoped for in a remote jungle experience.

Authenticity & Character
The staff, the meals, and the activities were what makes this place special. There are knowledgeable guides to take us on jungle walks and people who know the compacted waterways. We learned alot about the Amazon River and the jungle.
Location
Remote. Just like your expect in the jungle. Perfect!
Staff
They were pleasant.
Cleanliness & Comfort
The cabins were as clean as a jungle cabin could be. The linens were good. Each cabin had a fan which I’d necessary to keep cool!
Activity Review
Discovering the Amazon
Discovering the Amazon
The Amazon

The sunset motorized canoe rises were a highlight. Learning about the changes in this river over the year was fascinating. We also really enjoyed swimming - right by the dock - with the pink dolphin. It was refreshing after the heat of the day.

Quality of Experience
Guides, Drivers and Staff
Everyone was friendly ands always in time.
Transport
From vans to motorized canoes, it was an authentic expense.
Local specialist: Rachel Vita
Rachel
Rachel Vita
Local specialist in São Paulo | Replied on Apr 29, 2025

HI Leila,

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and enjoyable from beginning to end. Rachel truly enjoyed working with you and is glad that her suggestions and quick adjustments helped shape a memorable journey. It's wonderful to know that everything—from transfers to accommodations—ran seamlessly and that the personal touches made a difference. We hope to welcome you back to Brazil someday for another unforgettable adventure!

Best,
Rachel

I reached out to KimKim on very short notice ...
Taiwan | Apr 5 - Apr 11, 2025

L
Liz H.
San Rafael, CA | Reviewed on Apr 13, 2025
I reached out to KimKim on very short notice (4 weeks!), and Shirley put together the MOST memorable trip for me and my adult son. She was very responsive and went above and beyond to ensure we experienced "off the beaten path" Taiwan while considering our specific requests (even making sure the beds would fit my very tall son!). Our driver/English-speaking guide, Reggie, was perfect. He tailored each day to our energy level, the weather, and food! Whether it be the Earthquake museum,... Read more

I reached out to KimKim on very short notice (4 weeks!), and Shirley put together the MOST memorable trip for me and my adult son. She was very responsive and went above and beyond to ensure we experienced "off the beaten path" Taiwan while considering our specific requests (even making sure the beds would fit my very tall son!). Our driver/English-speaking guide, Reggie, was perfect. He tailored each day to our energy level, the weather, and food! Whether it be the Earthquake museum, hidden trails among the tea plantations, or (many) hidden restaurants we never would have found. I can not recommend Shirley and Reggie enough! Thank you KimKim!!

Hotel Reviews
COZZI Blu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Had a little trouble with the AC- but great to be so close to the high speed train and to the airport for an early morning flight
Seasonstar B&B

Very authentic- A unique experience among the tea plantations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tingtau Garden
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Just Sleep Taipei NTU

Wonderful to be on the University campus-

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Aromatic Journey through Alishan
Aromatic Journey through Alishan
Alishan
Quality of Experience
Guides, Drivers and Staff
Transport
A Restful Mountain Retreat - Alishan National Scenic Area
A Restful Mountain Retreat - Alishan National Scenic Area
Taiwan

Beautiful well preserved national park. I would have stayed one night in the park to be able to get an early morning start on the trails

Quality of Experience
Guides, Drivers and Staff
Transport
Tefuye Trail
Tefuye Trail
Alishan
Quality of Experience
Guides, Drivers and Staff
Transport
Sun Link Sea Day Tour
Sun Link Sea Day Tour
Puli, Nantou
Quality of Experience
Guides, Drivers and Staff
Transport
Gold Rush Town – Jiufen & Yehliu Day Tour with Shilin Night Market
Gold Rush Town – Jiufen & Yehliu Day Tour with Shilin Night Market
Taipei City

Very touristy but glad to have seen

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Taipei – A Day Tour You Can't Miss
Best of Taipei – A Day Tour You Can't Miss
Taipei City

The museum and English speaking docent was incredible- highlight of the day. Wish we had been less jet-lagged

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Shirley Fang
Shirley
Shirley Fang
Local specialist in Taipei | Replied on Apr 14, 2025
Hi Liz, Thank you so much for your kind words and detailed records of your feedback about each activity and accommodation. We're absolutely thrilled to hear that you and your son had a memorable experience in Taiwan. We're also so happy to hear that Reggie was a great match as your guide, and that he could flex the plans each day to make the most of your time, energy, and of course—Taiwan's amazing food. It means the world to us that you got to explore the hidden gems of Taiwan, from the... Read more

Hi Liz,

Thank you so much for your kind words and detailed records of your feedback about each activity and accommodation. We're absolutely thrilled to hear that you and your son had a memorable experience in Taiwan.

We're also so happy to hear that Reggie was a great match as your guide, and that he could flex the plans each day to make the most of your time, energy, and of course—Taiwan's amazing food.

It means the world to us that you got to explore the hidden gems of Taiwan, from the serene tea trails to off-the-radar eateries and cultural sites. Thank you again for your kind words and for letting us be a part of your journey.

Warm regards,
Shirley

Big group - multi city experience
Portugal | Sep 7 - Sep 23, 2024

A
Angela D.
Newark, NJ | Reviewed on Apr 13, 2025
Rita was incredibly patient - we were a group of 8 with a lot of opinions and mixed itineraries. Every guide we were paired with was incredible, welcoming and provided us with a wonderful experience. For a 20 day trip having kimkim do all the coordination across 7 cities and 2 countries was a breeze- have recommended them multiple times others and would happily use again! Read more

Rita was incredibly patient - we were a group of 8 with a lot of opinions and mixed itineraries. Every guide we were paired with was incredible, welcoming and provided us with a wonderful experience. For a 20 day trip having kimkim do all the coordination across 7 cities and 2 countries was a breeze- have recommended them multiple times others and would happily use again!

Hotel Reviews
Pousada Porto - Rua das Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inspira Liberdade Boutique Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ercilla de Bilbao
Bilbao, Bizkaia
Authenticity & Character
Location
Staff
The rooftop required reservations but didn't know im advance was kind of annoying that there were no extra accommodations for guests.
Cleanliness & Comfort
Catalonia Donosti
San Sebastián
Authenticity & Character
Location
A bit out of the way but lovely
Staff
Cleanliness & Comfort
Hotel Pulitzer Barcelona
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mondego
Coimbra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Apr 14, 2025

Dear Angela, thank you so much for sharing your experience! I'm thrilled to hear that we made your 20-day adventure both seamless and memorable. It’s fantastic to know that every guide contributed to a welcoming atmosphere and a wonderful journey, I'll forward your feedback to them!! Your recommendation means the world to us, and we look forward to planning more incredible trips with you in the future! All the best, Rita 🥰

Overall, we had a wonderful trip in Morocco. ...
Morocco | Mar 20 - Mar 30, 2025

N
Nicholas B.
Newark, NJ | Reviewed on Apr 13, 2025
Overall, we had a wonderful trip in Morocco. Morocco is an amazing country with amazing people. Our experience with KimKim was fairly seamless and the trip planning was simple and customizable to our wants and needs. Similarly, our local guide Hicham was knowledgable, kind, punctual, and cared deeply about his country. We traveled around nearly the entire country in 10 days and even with a fair amount of time spent in the car, it was an adventure we will never forget. A few issues to be... Read more

Overall, we had a wonderful trip in Morocco. Morocco is an amazing country with amazing people. Our experience with KimKim was fairly seamless and the trip planning was simple and customizable to our wants and needs. Similarly, our local guide Hicham was knowledgable, kind, punctual, and cared deeply about his country. We traveled around nearly the entire country in 10 days and even with a fair amount of time spent in the car, it was an adventure we will never forget.

A few issues to be aware of that negatively affected our experience. Our hotel in Fes was outside of the medina and felt a little disconnected from the city. It's our understanding this was due to the first choice hotel being overbooked, but if we could go back, we would choose to stay in the medina.

Our last day and night also did not go as expected based on the itinerary. Our guide had a personal emergency that left us on our own in Essaouria for about 5-6 hours. This was not necessarily Hicham's fault, but a little more communication regarding the timeline and plan of action would have been appreciated. We ultimately made the best of it, but a lot of that was due to our own initiative.

Our hotel on the last night in Cassablanca was different from the hotel listed on our itinerary and seemed to be a drastic step down in quality and location. We ended up in an airport hotel when our itinerary was booked for a city center hotel. Convenient for our flight the next day, but totally disconnected to Casablanca, a city we only got a few hours in due to the issue that occurred during the day in Essaouira.

Something to keep in mind that would have been helpful to know beforehand- ATMs only give out large bills (100s and 200s). You are going to need small denominations for tipping and using the bathroom. Many businesses also asked for smaller bills, but we did not have them, and the businesses did not have small denominations for change. Some hotels had small bills on hand to exchange, but many did not.

Hotel Reviews
Eden Boutique Hotel
Boumalne-Dadès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel & Ryads Barrière Le Naoura
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Euphoriad
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Premium Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chbanate
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Seafood Lunch from the Wharf
Seafood Lunch from the Wharf
Essaouira

While seeing the fish market was a good experience, we would not recommend eating there. The setting is picnic tables inside the market. There was construction going on and the overall cleanliness was extremely poor. We did not enjoy this meal, as we were concerned about the hygiene and cleanliness of the surroundings. Throughout our trip, this is the only time we had this concern.

Quality of Experience
Local specialist: Maryem Kouna

Costa Rica for Family of 5! We had an amazing...
Costa Rica | Apr 4 - Apr 12, 2025

Celia
Celia E.
Chicago, IL | Reviewed on Apr 13, 2025
Costa Rica for Family of 5! We had an amazing time on our trip. The first part of our trip was in La Fortuna. We had adventures every day with amazing guides such as Diego. Our kids saw sloths, enjoyed the hot springs and swam under a waterfall. The hotel was lovely and perfect for our family. The hot springs was a fun family evening activity.
The 2nd part of our trip was in Manuel Antonio. The hotel was amazing with incredible views and amazing staff. We had an once-in-a -lifetime...
Read more

Costa Rica for Family of 5! We had an amazing time on our trip. The first part of our trip was in La Fortuna. We had adventures every day with amazing guides such as Diego. Our kids saw sloths, enjoyed the hot springs and swam under a waterfall. The hotel was lovely and perfect for our family. The hot springs was a fun family evening activity.
The 2nd part of our trip was in Manuel Antonio. The hotel was amazing with incredible views and amazing staff. We had an once-in-a -lifetime experience with our guide, Sosio through the National Park. All of the tours were incredible and top notch.
Our transportation to and from airport, between hotels with Alex was always on-time and pleasant

Hotel Review
Hotel Los Lagos Spa & Resort
La Fortuna

Our stay at Hotel Los Lagos Spa & Resort was delightful, though the only downside was the trolley service which was not always available and often took some time to get from place to place. Otherwise, the hotel was a lovely place to relax.

Activity Reviews
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

The Sky Tram, Ziplines & Sky Walk Adventure was simply amazing, especially for older kids. My preteens absolutely loved it, even though it was a bit scary. The thrill and excitement made it a memorable once-in-a-lifetime experience.

Waterfall & Volcano Hiking Adventure with Lunch
Waterfall & Volcano Hiking Adventure with Lunch
Arenal/La Fortuna

The Waterfall & Volcano Hiking Adventure with Lunch was breathtaking. It felt like a once-in-a-lifetime experience with stunning views and a sense of adventure.

Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

The Manuel Antonio National Park guided hike was a must-do activity. The guides were incredible and provided a top-notch experience. Our whole family felt that this activity was essential to our trip.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Apr 13, 2025

Hola Celia!

Thank you so much! We're thrilled to hear your family had such an amazing time in Costa Rica. From the adventures in La Fortuna to the unforgettable moments in Manuel Antonio, it sounds like a perfect trip.

We’ll be sure to pass your kind words along to Diego, Socio, and Alex!

Pura Vida!
Bryan León

With no idea what to do when my parent came to visit me in Chile, Kimkim came to the rescue!
Chile | Apr 4 - Apr 11, 2025

Michael
Michael O.
Lansdale, PA | Reviewed on Apr 13, 2025

My parents came to visit me in Chile and even though I know the country very well, I had no idea how to plan day trips and car transportation for us. Kimkim came to our rescue, as they have done for our holiday adventures in many other countries.

Local specialist: Camila Fierro
Camila
Camila Fierro
Local specialist in Santiago | Replied on Apr 14, 2025

Hi Michael,
I'm so happy to hear your parents had a great time visiting you in Chile and that we could help make everything smooth and fun for your adventures together. It means a lot to know you trusted us again after traveling with Kimkim in other countries, that's the biggest compliment!
If you ever need more ideas for exploring or just want to plan another unforgettable trip, I’d love to help again!
Warm hugs from Chile,
Camila

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.