Kimkim Trip Reviews

My wife and I are so pleased we decided to hire Kimkim to plan our first trip to Norway. We had a limited time (6-7 days) and felt they did a wonderful job giving us the best itinerary for our interests/time constraints. The accommodations they selected were convenient and comfortable, the detailed itineraries they provided were extremely helpful (including maps, wayfinding info, etc.), and the guides they hired were professional and informative. If we had planned things ourselves we probably wouldn't have experienced the most special part of our trip, staying in Aurland for a few nights and taking a cruise of the Aurlandsfjord & Nærøyfjord.
Thank you for taking logistics off our plate, allowing us to enjoy your beautiful country free of stress or worry!

Andre was quick to respond and always accommodating. The hotels he chose were excellent, as were his suggestions for our day trips. We totally appreciated not having huge drives to make. His planning was superb!!! We can’t thank him enough for such an amazing experience!!!!!

Experience Morrocco did indeed make our trip a great experience. We could not have been any more satisfied. Every single aspect of the trip was perfect. Our guide, Ahmed, Had more than 20 years off experience and knew the country and its people very well. Both Ahmed and our driver, Abdul, looked over us 100% of the time and made us feel at home. We really did not miss anything. We saw it all.
The trip plan was also perfect and the special things we did were ones we will remember the most-the Hammam and the Moroccan cooking class. Everything they did was done well. Communication was great and we had the ability to plan a custom trip with their help.
Morrocco is a beautiful country with much to see and do, but, without good planning and helpful people on the ground it would be difficult. Experience Morrocco made a wonderful trip possible.

Kimkim was the company with the best reviews I found in internet when I was planning my trip to Morocco by myself and being an older lady I really needed to make sure that I was in the beast hands.
Best decision ever! They put me in contact with the agent in Morocco, Abdellah, who immediately started to put together an itinerary that also included the hotels and a personal driver who took me around Morocco in the most comfortable newer SUV. He also picked me up and dropped off the airport,. They found the guides when needed, I never felt lost, confused or uncomfortable.
Abdellah was on top of all the details before during and after my trip, he was always in contact with my driver and I day and night to make sure that everything was running smoothly.
If ever go back to Morocco undoubtedly I’ll contact Abdellah and definitely I will use Kimkim for my next trip wherever that might be.
Rosalba Henninger

Balestrand was wonderful, probably the highlight of our trip, especially the Fjord boat trip there and from. The hotel was also quite special

Flam was also wonderful as well, as was the train ride.

Given the objectives (truly scenic, awe-inspiring nature), I felt like we could have been guided differently.

The others were fine and reasonable for the price paid, but I have some feedback for the rest of the trip

1. Initially we had a day in Bergen set aside, which I changed and I was glad we did because Bergen while more enjoyable than your typical European city wasn't why we were in Norway

2. Tromso we knew was a risk given the low probability of seeing the Northern Lights, but I wish we had given a more thorough pros/cons discussion of going. We didn't see the lights, it was raining (none of which can be predicted), but I feel like we wasted a day a few thousand dollars on that decision. I would have rather spent another day in a city like Balestrand or Flam

Besides that, the packing guidance was less helpful as we were told to pack thermal underwear, jackets and clothing that took up a lot of room in the suitcase, and we ended up not needing because the Tromso bus was warm (where you spend the majority of the time on the tour) and they have thermal jackets, so I wish we were guided to pack differently.

The water bottle was unnecessary as well, more of a nice to have.

3. I wish there was more detail about the transportation (e.g., length of trip, where to sit on the train, boat, etc)

4. I wish we had more choices about the hotels. Balestrand and Flam hotels were very nice, but the Bergen hotel was not great and the Tromso hotel was terrible and dirty

5. I wish I had more flexibility to change the room bookings. I ended up needing an extra room, and it proved impossible to do through KimKim

Tomi planned an amazing trip. Everyone we met from the Bed and breakfast hosts to the water taxi driver seemed invested in us having a good time and things going smoothly. They showed us fun things to do in the area and answered all our questions. Communication with tomi and Ivana was prompt throughout and it was overall a wonderful experience. The views on hvar, korcula, and the bike to ston were simply incredible. I would work with tomi again!

I chanced upon kimkim while looking for tours in Morocco. They connected me to Abdellah and I have not regretted booking the tour with him. He was very receptive and open about our requirements and planned the tour in such a way that we were able to cover a lot of places in Morocco in 9 days. He was also prompt in replying to queries that we had during the trip and went out of his way to make it comfortable for us. Karim our driver/guide was most courteous, helpful and professional. It is thanks to Hassan our guide that I was able to summit Mt. Toubkal. All in all it was a successful trip with wonderful memories.

Overall the trip was great. While Tasos did a great job of planning everything and having ready to go, the communication was not great. There was times when we would ask a question and not hear back for days or weeks. Also a few more details for the plan tours would be nice.

I discovered Kimkim online and got in contact for a little bit of advice to start with and was so impressed with Harris, our Kimkim contact, that we ended up booking our trip through him. His advice really helped me shape the itinerary, and he had lots of great suggestions for hotels, day trips and more.
We decided to book our hotels directly, but used Kimkim to arrange all our transportation between the islands of Mykonos, Naxos and Santorini, transfers to hotels and a few excursions. Everything went very smoothly and we were contacted by Harris & the Kimkim team throughout our trip to check we were happy with everything.
We absolutely loved our time in the Greek Islands and had a wonderful holiday. Having the help and support of Kimkim was excellent.

The holiday was very enjoyable as we visited all the major art galleries that we wanted to. It was a pleasure to be picked up by car and not have to worry about finding taxis. A special mention should be made of Blacklane Chauffer as the vehicles were top quality and the driver Antonio very obliging. We enjoyed the small family Loretta hotel in Bruges as the hostess and staff were very friendly. On the other hand the small hotel in Brussels, the Café Pacific, was not very welcoming, the facilities in the room were a little lacking, and the small bar area, although advertised as a champagne and cocktail bar, was not open in the evening. Some people returning from the evening meal and wanting a nightcap would be quite disappointed.
The highlight for us was visiting the Rubenshuis and the Rocox museum in Antwerp, although the Musee des Beaux Artes in Brussels came a close second.

This was the first time for our group of 3 couples to use a tailored tour company. Tasos Mylonas and Travel12, the local tour company in Greece were terrific. Once the schedule was agreed upon, Tasos put together a detailed itinerary for our trip. Our goal was see many of the historic sites on the mainland and then tour a few of the islands. We saw wonderful antiquities and had super guides to bring these ancient locations to life. Penny at Delphi, Antonia at Olympia, Lena at Mycenae, and Nickolas at Santorini. The punctually of the drivers (with large comfortable vehicles) and the guides was without question a high point. One could easily relax knowing that we were always in good hands.
Select luncheons at small villages were an added benefit. This is something that large tours cannot provide.
Prearranging the ferry tickets and intra Greece flights made things easier still.
Like some of the other reviews, we could have used a down day or several 1/2 days. Nafplio is a town where we could have spend added time. Lovely spot on the harbor.
Santorini was wonderful, esp. at night after the cruise ships left. The catamaran ride was a tour highlight. Accommodations were overall great ..wonderful views and great locations. Travel 12 might find an alternative to the The Pi Hotel in Athens. The Kalimera Archanes Villages was a wonderful place but may not be for everyone. Other hotels like those in Tinos, Santorini and Kalabaka were outstanding. Once again an excellent and educational trip.

My Granddaughter and I had wonderful trip.Meeting first with Rogan Lind giving us an overview of what was planned was really helpful. All of the all of the hotels were perfect but the most perfect of all was the excursions we liked them all. Our favorites Sidney Opera House, The Great Barrier Reef, Penguin Parade,Kangaroos& Koalas in the wild. Trip guides were great especially Amy of Echiona Walkabout. I can't thank you enough for helping make this a memorable trip.

Erin was super helpful in getting us all that we needed for our trip to Patagonia. She put together a completely customized itinerary to suit our needs. Everyone who was scheduled to pick us up and bring us somewhere was on time, was very pleasant, and the transfers went smoothly, with one exception, upon our leaving Torres del Paine National Park. In that case it was the other company that had some confusion in their paperwork and was expecting to pick up other people. The tour guide, Simon, for that portion, was informative and entertaining and spoke great English, and the transfers throughout Glacier National Park were smooth as well. Scenery was amazing.
One tip: don't accept the first room offered by hotel reception staff upon check-in. We traveled at a very slow time of the year and in each case were assigned teeny rooms with no views -- despite the low occupancy rates at that time -- until we spoke up. This was not KimKim's fault at all, but thought they should know. In each case we did succeed in getting much nicer rooms. Squeaky wheels . . . .
I do recommend this company highly and don't know how much time I would have wasted trying to do all the research on my own.

KimKim did a great job planning for the wants/needs of our group. We used KimKim for transportation, cooking classes, winery tours, and train tickets. I can’t say enough about our cooking class. Mathilde was knowledgeable, providing history and passion for her cooking class. She was also a great resource for things to do in the area. The meal we created in her kitchen was informative, fun, and delicious.
The train tickets and transportation was also great. With 5 girls and luggage, we always had a van with room to spare.
With regards to the winery, we weren’t very impressed. I am not sure if this is because our expectations were different from how wine tours are run in the Provence area, or if it was not planned properly. Our tour guide Stefan, was very pleasant and knowledgeable and was not the reason for our underwhelming experience. However, we are used to wineries that provide an experience of family history, a comfortable setting to sit, and food pairing (small bites) that pair well with wine tastings. This is not what we experienced, which made this tour somewhat lackluster to say the least. It may be a good idea for KimKim to provide specific overview of wine tours so as not to disappoint future customers.
I would definitely recommend kimkim and their services to others. We had some truly unforgettable moments. Cheers!

We had a very very positive experience each step of the way, from planning the trip with Emily (who listened very carefully to what we wanted, found the kinds of places we wanted to stay at, and developed an excellent itinerary that allowed us to see and experience truly beautiful places) , to the places we stayed, all that we saw, our hiking and kayaking experiences, and especially with our guide, Thomas Riis. He was an exceptional guide, outstanding in every way. Thomas was friendly, flexible, patient, extremely helpful, and very very knowledgeable. He radiated a very positive energy all the way through our time with him. We would wholeheartedly endorse him and would gladly have him as our guide again.

There was one mixup on the travel arrangements but Kim Kim, and specifically Emily, responded quickly and efficiently.

We took an 11 day road trip through Norway that was a fantastic experience. We wanted to be on our own for the most part, but appreciated having the hotels and activities suggested for us. From there, Fridur helped us to customize something that worked for us. Fridur was also VERY helpful mid-trip proactively helping us to manage detours caused by unexpected weather.

We also very much enjoyed our time with David, our guide in Bergen. It was more like a friend of friend showing you his city than a stuffy tour. That was perfect for us.

Larry

Our trip to Ireland was memorable and we will use kimkim and Ireland Walk Bike Hike again to plan new adventures. Although we did not bike at all we had many walks and shorter hikes in beautiful places. Our windy, rainy excursion to the Aran Islands was warmed by an Irish Coffee at a small island pub followed by a boat trip around the Cliffs of Moher. Our itinerary was ambitious and we will spend more time in fewer places next visit. Many thanks to trip planner Dean from Tralee who was so helpful and even visited us one morning at breakfast to offer assistance. We love photos of beautiful places and we will enjoy the hundreds pictures we took. The B&B’s were comfortable, and all were clean and welcoming. Big Irish breakfasts are wonderful!! We travelled from Glendalough Abby and Lake to the Ring of Kerry, astounded at the beautiful landscape and historical sights. We enjoyed the Pubs in Dingle and the funky town vibe. The Cliffs of Moher are a spectacular experience and traveling the small roads north to Westport was an adventure full of lovely country sights. We even stayed at Ballyseede Castle and enjoyed a night of luxury. Our travels were slowed by traffic ‘jams’ of sheep and cattle on several occasions and the scent of peat or “turf” fires let us enjoy a bit of the rural life of Ireland.

The trip was very well planned and thought out. Sites visited were generally all worthy of the time spent. The "Welcome" dinner was very enjoyable. I recall two visits that were much too long; Santorini especially, as we didn't get to our hotel until after dark; We could have stopped at a couple of the museum stores if there had been a little time after the guided tour.
We liked most of the guides. The first one at the Acropolis, Jason was not a top level guide, nor was Katia in Tinos. The others we liked, especially Penny at Delfi and Anna in Santorini, and Antonia at Olympia.
A down day at Nafplio with no tours would be a nice break.
Most of the hotels were fine. We did think that the Athens Pi Hotel was fine for us..modern, clean, elevators, nothing fancy but good location. Lodging at Tinos, and Santorini, and Kalabaka were very nice!
The lunch stops were well chosen. Tinos and Crete lunches were great!
The drivers all professional and on task. Great coordination of transportation will all vehicles on time!
We did like the catamaran ride also.
The manager at Kalimera Archanes Village was very helpful and accommodating; the breakfasts there were terrific.

Our trip to Paris was flawless and memorable thanks to Joel’s help from Kimkim. From airport pick-up to drop off, we didn’t have to worry about anything. Each guide we had was knowledgeable, helpful, and kind. We especially loved our guided trip to the Louvre, our pastry baking class, and our bike trip to Versailles. Our guide, Rachel, showed us where to get the best crepes and make the trip memorable and fun.

We loved the trip! Everything was pretty seamless except for locations for the last couple of pickups. Chris was great. Very responsive and patient with all our questions. We highly recommend him and kimKim