Kimkim Trip Reviews

4.8
Based on 19,068 ratings
Read 19,068 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Lize is amazing, helpful, knowledgable, quick turnaround and fun to interact
South Africa | May 31 - Jun 8, 2022

A
ashish s.
Fremont, CA | Reviewed on Jun 10, 2022
The trip was fantastic. The suggestions were very good. We started communicating last minute with very little time left before our departure to cape town.
We didn't figure out the Kruger Safari and we are glad that we connected with Lize and booked our Kruger Safari experience and the Shark cage diving day trip through her.
She is super helpful, knowledgable and our go to person for another trip to SA in future.
Thank you Lize once again, you are awesome!
Read more

The trip was fantastic. The suggestions were very good. We started communicating last minute with very little time left before our departure to cape town.
We didn't figure out the Kruger Safari and we are glad that we connected with Lize and booked our Kruger Safari experience and the Shark cage diving day trip through her.

She is super helpful, knowledgable and our go to person for another trip to SA in future.
Thank you Lize once again, you are awesome!

Hotel Review
Elephant Plains Game Lodge
Bushbuckridge

Great hospitality, food and service. The staff is super nice, pleasing and fun! Everyone was so good. Highly recommended.

Tips for future travelers

None

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Days on Safari
Days on Safari
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Shark Cage Diving
Shark Cage Diving
South Africa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jun 10, 2022

Hi Ashish,
Thank you so much for your detailed feedback, we appreciate it. The feedback you send always provide us with clear insight and give a true reflection of your overall experience.
Wonderful to hear that you enjoyed your safari and the Shark Gage Diving experience.
Hope to be of assistance again in the near future.
All the best, Lize

Fantastic Trip to Jordan
Jordan | Jun 5 - Jun 9, 2022

Susan
Susan W.
Parkchester, NY | Reviewed on Jun 10, 2022
This was my first time using KimKim or any travel booking service; we are generally very independent travelers and I usually book everything myself. But with very little time to plan this trip, I turned to KimKim for help with our trip to Jordan, and we could not be happier.
Nada was fantastic in walking me through the itinerary, providing options based on my preferences, and keeping in close communication.
The trip itself was seamless and we were very happy with all of our activities,...
Read more

This was my first time using KimKim or any travel booking service; we are generally very independent travelers and I usually book everything myself. But with very little time to plan this trip, I turned to KimKim for help with our trip to Jordan, and we could not be happier.
Nada was fantastic in walking me through the itinerary, providing options based on my preferences, and keeping in close communication.
The trip itself was seamless and we were very happy with all of our activities, guides, and accommodations. Our driver Akram was especially wonderful; he became a friend by the end of our five day trip.
I highly recommend KimKim for the busy independent traveler, and Nada for planning a fantastic trip to Jordan.

Hotel Reviews
W Amman Hotel
Amman

A lovely modern hotel in Amman, very typical whimsy style of W Hotels. The hotel is beautiful; our room was spacious and had an amazing view. We loved the bar/restaurant on the terrace!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Resort & Residences Aqaba
Aqaba

It's a typical large resort hotel located right on the beach. The facilities are nice but the rooms are a little dated and worn. Staff was very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Memories Aicha Luxury Camp
Wadi Rum
Authenticity & Character
Location
Staff
Activity Reviews
Snorkeling in Aqaba
Snorkeling in Aqaba
Aqaba
Quality of Experience
Guides, Drivers and Staff
Transport
3 hour jeep tour in Wadi Rum
3 hour jeep tour in Wadi Rum
Wadi Rum

The tour was great but was a little different from what we were expecting. It's not a jeep but a pickup with a covered back seating area. You make a few stops and do some light hiking, so come prepared to climb and hike through sand. Our guide was very friendly and took great photos!

Quality of Experience
Guides, Drivers and Staff
Transport
Backdoor hike
Backdoor hike
Jordan

We didn't get to do the Backdoor hike because it was closed on the date of our visit. But we still had a wonderful visit to Petra with a very knowledgable guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nada Altaji
Nada
Nada Altaji
Local specialist in Amman | Replied on Jun 12, 2022

Thank you Susan , I am very happy to hear you've had a great trip and that you've had some great time in Jordan :)

Amazing KimKim experience!
Spain | May 30 - Jun 6, 2022

D
Diane B.
Canada | Reviewed on Jun 10, 2022
My husband and I can’t say enough wonderful things about our KimKim experience in the south of Spain. From the planning stages with James who helped us create a personalized, exciting adventure, to the moment we were picked up by our driver Pepe in Malaga our Kim Kim experience far exceeded our expectations! We loved all our guides; Paco in Granada, Julian in Malaga, Juan in Ronda, Carlos on our day trip from Ronda to Seville, and Ana in Seville. Our favourite tours were when we had meals... Read more

My husband and I can’t say enough wonderful things about our KimKim experience in the south of Spain. From the planning stages with James who helped us create a personalized, exciting adventure, to the moment we were picked up by our driver Pepe in Malaga our Kim Kim experience far exceeded our expectations! We loved all our guides; Paco in Granada, Julian in Malaga, Juan in Ronda, Carlos on our day trip from Ronda to Seville, and Ana in Seville. Our favourite tours were when we had meals with our guides, Julian, Carlos and Ana. It was such a fun and enriching experience for us to learn the history and wonders of southern Spain through the eyes of our local and very knowledgeable guides. Thank you for helping us make memories we will cherish. Diane and Stephen.

Hotel Reviews
Hotel Gravina 51
Sevilla

This was one of our favourite hotels on our Southern Spain trip. We loved the quiet location but within easy walking distance to all the important city sites. The decor was beautiful, the staff so helpful and friendly, the rooms were gorgeous and the welcoming bottle of cava a sparkling surprise, and the breakfast was absolutely the best we had on our trip!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Catalonia Ronda
Ronda

This hotel was in a fabulous location over looking the bull ring and valley in the beautiful town of Ronda. The room was spacious and updated decor lovely. The staff friendly and breakfast good. The one thing I did not like about this hotel was the cleanliness of the floor in the bathroom. It was noticeably dirty and when I wiped it with a white washcloth the cloth was black with dirt. I asked the front desk to clean the floor but don’t think they did as the floor remained dirty. For me this was a real turn off! I was grateful they provided slippers as I would not want to walk on the floor in bare feet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bathroom floor was dirty!!!
Hotel Palacio de Santa Paula
Granada

This was a wonderful hotel close to city Center and walking distance to a large selection of restaurants and shops.

Authenticity & Character
This hotel had a modern exterior but well preserved interior. We were in a room with a view of the courtyard which was a converted convent. Our room had an original wood ceiling that had high slopes that made the spacious room feel bigger.
Location
Staff
The check in staff and the wait staff at breakfast were all friendly and helpful.
Cleanliness & Comfort
The bed was comfortable and room clean. The only thing I did not like was the strong scents the hotel used to perfume the.lobby. I found it very overpowering.
Activity Reviews
Complete Tour of Seville! On Segway and on foot
Complete Tour of Seville! On Segway and on foot
Seville

Wow, what a great day we had in Seville. We first did a walking tour of the old city center with Ana and then a Segway tour of the gardens, exposition grounds and La Taberna area with Miguel. Both guides were so friendly and fun to spend time with learning about this beautiful city.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Flamenco & Tapas Tour
Private Flamenco & Tapas Tour
Seville

Ana made our evening in Seville magical! Her choices of Flamenco venue and the two tapas bars were authentic and fun. It was a pleasure spending time with you Ana.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the White Villages and Sierra de Grazalema
Day Trip to the White Villages and Sierra de Grazalema
Spain

Our guide Carlos and our driver made this day special. We first visited the cork forest where we learned all about how to make corks for wine, we then had walking tours of two white towns, a olive oil tasting and a fantastic lunch before being dropped of in Seville. Thank you for the fantastic day!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Ronda
Private Tour of Ronda
Ronda

Juan was a wonderful guide to explore Ronda with. Ronda is such an ancient and well preserved city high on a gorge with the most beautiful views. We particularly loved touring the hamman and the oldest bull ring in Spain!

Quality of Experience
Guides, Drivers and Staff
Visit La Pileta Cave and a Local Winery in Ronda with a Special Lunch! (with Driver)
Visit La Pileta Cave and a Local Winery in Ronda with a Special Lunch! (with Driver)
Ronda

Our driver was great, he was on time and the vehicle was clean and very comfortable. The experience of going into a cave with 40,000+ year old drawings was one of the highlights of our trip! The private lunch at the organic vineyard of Vertas with the personal tour and explanation of their wine making gave us a much better understanding of just how complicated and delicate this process is and the lunch and wines were delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour of the Alhambra and Generalife Gardens
Private Tour of the Alhambra and Generalife Gardens
Granada

Our tour of Alhambra couldn’t have been more enjoyable or interesting. Our Guide Paco was extremely knowledgeable about the history of Granada and the architectural style of Alhambra. At the end of the tour he also recommended one of our favourite restaurants for lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of the Malaga & the Picasso Museum with Light Tapas
Private Guided Tour of the Malaga & the Picasso Museum with Light Tapas
Spain

The transfer from Granada to Malaga then Ronda was in a lovely Mercedes van. Our walk around Malaga which included a detailed tour of the Piccaso museum with Julian and our tapa lunch was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Jul 21, 2022

Hi Diane,
Thanks so much for taking the time to share your experience and all your comments! I'm so pleased that you had a wonderful time and enjoyed your Andalucian adventure!! Most of all, for me, that your Anniversary expedition was a hit!! It was a delight to plan it with you and even more hosting you! Thanks for travelling with us
Un abrazo from the Tailormade Andalucia team,
James

Amazing road trip in Ireland
Ireland | May 28 - Jun 3, 2022

HEMANGI
HEMANGI D.
United Kingdom | Reviewed on Jun 10, 2022
I must say Austin is a star! From the beginning when we were planning the trip to the end of our trip Austin has been great with his information and organisation. All the places we visited were suggested very well and detailed information of what to see was provided including all the Google map/direction links. People were lovely everywhere we went and made us feel very welcome in Ireland. A tip…if walking along the cliffs, walk downhill from the visitor centre towards Doolin. We did it the... Read more

I must say Austin is a star! From the beginning when we were planning the trip to the end of our trip Austin has been great with his information and organisation. All the places we visited were suggested very well and detailed information of what to see was provided including all the Google map/direction links. People were lovely everywhere we went and made us feel very welcome in Ireland. A tip…if walking along the cliffs, walk downhill from the visitor centre towards Doolin. We did it the other way round and found it a bit difficult.

Hotel Reviews
Dublin One Hotel
Dublin

No parking available. For a road trip not suitable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park House Hotel
Galway
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Falls House Hotel and Spa
Co Clare
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dingle Skellig Hotel
Farran, Dingle
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dromhall Hotel
Killarney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kilcoran Lodge Hotel
Cahir Co. Tipperary Ireland

Rooms were ordinary for the price. But lovely staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Cahir & Cashel
Cahir & Cashel
Ireland
Local specialist: Austin Rock
Austin
Austin Rock
Local specialist in Dublin | Replied on Jun 10, 2022

Hi HEMANGI,
I am so delighted you had a great time, some really unforgettable memories, I enjoyed reading about Cliffs of Moher and your Trip to Rock of Cashel you all seemed to have a great time. So I am so happy you got this out of a trip, and you where wonderful to deal with from the start.
Austin

Splendors of Ancient and modern Greece
Greece | Jun 1 - Jun 9, 2022

Sara
Sara L.
Bellevue, WA | Reviewed on Jun 10, 2022
This was an amazing trip. Angela worked so hard to make sure my husband and I were able to see all the places I’ve dreamed of over the years.. we traveled with guide Dimitros and driver Nicolas for two days and with guide Vasilia and driver Panaiyotis for the other two days. All over Athens, Mycenae, Olympia, Delphi, Meteora—stunning. The guides were top notch, telling the stories of each place and answering every question we had. They were also delightful and fun to travel with.... Read more

This was an amazing trip. Angela worked so hard to make sure my husband and I were able to see all the places I’ve dreamed of over the years.. we traveled with guide Dimitros and driver Nicolas for two days and with guide Vasilia and driver Panaiyotis for the other two days. All over Athens, Mycenae, Olympia, Delphi, Meteora—stunning. The guides were top notch, telling the stories of each place and answering every question we had. They were also delightful and fun to travel with.

And…Angela was fantastic!from the first email she was amazing. She actually put together four versions of this trip for us before we actually settled on the one we booked. It was perfect in every way. The hotels were fantastic and every single detail from pick up times to admission tickets to special activities were just perfect for us.

I loved working with Kimkim because I had complete control of my trip but did not need to worry about the logistics. I highly recommend it.

Hotel Reviews
Olympion Asty Olympia
Ancient Olympia

This is one of the most spectacular hotels we have ever stayed in. The location is breathtaking: mountaintop with miles and miles of green hills sloping downward toward the west. The sunset was stunning. The place itself is elegant and very peaceful. The restaurant provided excellent food for dinner and a delicious breakfast buffet, all the vegetables coming from their garden. The price was surprisingly low.

Authenticity & Character
Elegant and modern.
Location
The views and quiet.
Staff
Extremely professional, accommodating, kind.
Cleanliness & Comfort
14 Reasons Why
Athens

The owners have done a fantastic job making 14 small rooms right in the heart of Athens fun and comfortable. The location is fantastic and the breakfasts will knock you over they are so creative and beautiful and delicious. Truly the best we’ve ever had.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sweet Home Hotel
Athens

Location, atmosphere, incredible staff, over-the-top homemade breakfasts— stay here! It truly felt like staying with family.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 10, 2022

Kalimera Sara!

I am so happy to read that you had a great time here in Greece and that you saw all the places that you wanted to see during your visit. :)

I am so excited that you will be taking memorable views and experiences back home with you.

It was a true pleasure talking to you and assisting you in planning your dream trip to Greece. I would be delighted to assist you with planning your next visit. We have left out some spots you must see! :)

Take care and always have fun!

Efcharisto poly! :D

My best,
Angela

Fabulous two week trip to Peru
Peru | May 21 - Jun 3, 2022

Matt
Matt W.
Mount Pleasant, WI | Reviewed on Jun 10, 2022
After being frustrated with the responsiveness and plan put together by a different travel agent (who we'd actually used before and liked), we turned to KimKim based on a family recommendation. Everything about our experience with KimKim was excellent. * Within hours of the original request, Johanna had put together a custom itinerary for our 2 week trip to Peru.
* Johanna was prompt in responded to questions and changes, incorporating her ideas into our own seamlessly.
* During our...
Read more

After being frustrated with the responsiveness and plan put together by a different travel agent (who we'd actually used before and liked), we turned to KimKim based on a family recommendation. Everything about our experience with KimKim was excellent.

* Within hours of the original request, Johanna had put together a custom itinerary for our 2 week trip to Peru.
* Johanna was prompt in responded to questions and changes, incorporating her ideas into our own seamlessly.
* During our trip, one of the cities we were supposed to visit had their airport close for an entire week. Johanna and her counterpart Kristy responded quickly to update our trip. Additionally, because the updated itinerary was cheaper, they quickly processed a refund for us.
* Also during the trip, I tested positive for Covid. Johanna called us directly and helped us understand our options in an honest but incredibly helpful manner.

Would recommend this service to anyone. Will use again.

Activity Review
StarLodge Adventure Suites
StarLodge Adventure Suites
Peru

Brian and Ramon helped us have a trip that we'll never forget.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Jun 10, 2022

Hi Matt,
So happy to hear you had a great time in Peru. We appreciate you being understanding through the changes with the airport closing so last minute.

Thank you for trusting us with your trip, we wish you the best future travels!
Johanna

fabulous trip with the easiest planning process
Peru | Jun 2 - Jun 9, 2022

A
Alexandra D.
Argentina | Reviewed on Jun 10, 2022
This trip was brilliantly organised - Johanna was excellent with communication and helping us be flexible with our itinerary. Key people that we thought were excellent:
- our taxi driver in Lima, Ernesto
- our food guide in Lima
- the tour guide at Machu Picchu, Richard
We thought the itinerary was the perfect balance of everything and really enjoyed our trip. The only thing we would have changed in hindsight is to spend one less night in the jungle and instead spend this visiting... Read more

This trip was brilliantly organised - Johanna was excellent with communication and helping us be flexible with our itinerary.

Key people that we thought were excellent:
- our taxi driver in Lima, Ernesto
- our food guide in Lima
- the tour guide at Machu Picchu, Richard

We thought the itinerary was the perfect balance of everything and really enjoyed our trip. The only thing we would have changed in hindsight is to spend one less night in the jungle and instead spend this visiting Cuzco city.

Thank you Johanna and team for a fabulous trip.

Hotel Reviews
Hotel Pakaritampu
Ollantaytambo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Amazonas Lodge
Puerto Maldonado
Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC Hotel by Marriott Lima Miraflores
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sacred Valley Tour from Urubamba
Sacred Valley Tour from Urubamba
Peru
Cusco transfer to the Sacred Valley
Cusco transfer to the Sacred Valley
Peru
Depart Puerto Maldonado to Cusco
Depart Puerto Maldonado to Cusco
Peru
Activities-a-la-carte at  Refugio Amazonas
Activities-a-la-carte at Refugio Amazonas
Peru
Arrive in Puerto Maldonado, transfer to Refugio Amazonas
Arrive in Puerto Maldonado, transfer to Refugio Amazonas
Puerto Maldonado
Lima Food Tour
Lima Food Tour
Peru
Machu Picchu Day Excursion beginning & ending in the Sacred Valley
Machu Picchu Day Excursion beginning & ending in the Sacred Valley
Peru

The guide Richard was just amazing - extremely knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Very well organised on our behalf
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Jun 10, 2022

Hi Alexandra,
Glad to hear you had a great time in Peru and thank you for the kind words I'll be sure to share them with my team.

Thank you for choosing us to plan your trip we wish you the best future travels!
Johanna

Mom, daughter trip to South of France
France | May 26 - Jun 1, 2022

Hillary
Hillary S.
Calabasas, CA | Reviewed on Jun 09, 2022
We planned 3 days in Avignon and 3 days in Aix-en-Provence. Simon prepared a perfect itinerary and we made the most of our limited time in each city. We flew into Paris, took the train to Avignon and rented a car. In Avignon, we visited the oldest winery (La Nerthe) at Chateauneuf du Pape, took a gourmet walking tour of the city with Julian and had time to explore the beautiful city on our own. On our way to Aix, we stopped in St. Remy and took an e-bike tour through the Alpilles natural... Read more

We planned 3 days in Avignon and 3 days in Aix-en-Provence. Simon prepared a perfect itinerary and we made the most of our limited time in each city. We flew into Paris, took the train to Avignon and rented a car. In Avignon, we visited the oldest winery (La Nerthe) at Chateauneuf du Pape, took a gourmet walking tour of the city with Julian and had time to explore the beautiful city on our own. On our way to Aix, we stopped in St. Remy and took an e-bike tour through the Alpilles natural park and road to Les Baux de Provence. It was spectacular! In Aix, we spent the day with Nathalie, starting with a winery tour in the morning and touring the beautiful small towns in Luberon (Lourmarin, Roussilon and Gordes) in the afternoon. We finished our time in Aix with a cooking class that started with buying the ingredients in the local market, choosing a wine from a local winery and preparing the meal at our guide, Gilles, home. My daughter and I had the BEST time!

Simon included lots of great (very helpful) information in the travelbook, restaurant recommendations as well suggestions on sites to see in each town. It was a trip of a lifetime!!

Hotel Reviews
Hotel Le Pigonnet
Aix-en-Provence

Amazing! The hotel is a 15 minute walk from the city center, however, the property is spectacular with beautiful gardens and fountains and pool. Our room was spacious and well appointed, breakfast in the garden was delightful and the staff were wonderful.

Authenticity & Character
The grounds are beautiful - nice relaxing breakfast in the morning and great to sit outside for a nightcap.
Location
Great location, but a bit far from the city center.
Staff
Cleanliness & Comfort
La Mirande
Avignon

Amazing experience for a mom-daughter stay. The hotel is centrally located, but as other travelers have noted, driving can be a harrowing experience. We couldn't figure out how to get through the pop up metal barriers when we arrived. After driving in circles through VERY narrow streets, we got through only because the barrier was down for the person in front of us. When we drove out the next day to visit a winery, we encountered the barrier at the bottom of the hill. Still unaware how to get past, we backed up the hill, inevitably scraping the side of a wall. When we walked back up to ask for help, the valet graciously walked us down and explained how to use the call box. That aside, the hotel property is spectacular and the staff were wonderful. Our room was spacious, very traditional French country decor. We were greeted with chocolate and fruit basket. No detail was spared! Breakfast in the morning was wonderful and lunch in the restaurant on the patio is a must! Highly recommend!

Authenticity & Character
Traditional French country
Location
Centrally located
Staff
Cleanliness & Comfort
Activity Reviews
DU Restaurant | Welcome gastronomic dinner in Aix en Provence
DU Restaurant | Welcome gastronomic dinner in Aix en Provence
Aix-en-Provence

Unfortunately, we did not have a great experience at this restaurant. While my daughter and I are pretty adventurous eaters, we did not enjoy this meal. The restaurant itself was beautiful and the staff were very attentive, but overall, I would not go back.

Quality of Experience
Food
Provençal Cooking Class in Aix-en-Provence
Provençal Cooking Class in Aix-en-Provence
Aix-en-Provence

The day started in the morning, walking through the local market and buying fresh produce, cheese and meat that we would use in our recipe. We then stopped at a local winery before making our way to our host/guides home. Gilles was a wonderful host, very knowledgeable about the local market, and regional cuisine. We had a great group and all worked together to prepare our meal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wine Tour in the Luberon Nature Park
Wine Tour in the Luberon Nature Park
Aix-en-Provence

Initially we did not anticipate a full day tour, but realized it was broken down into two parts. Wine tasting in the morning and a tour of small towns in Luberon (Lourmarin, Roussillon and Gordes). It was a long day, but we absolutely loved see the beautiful villages. our guide, Nathalie was wonderful and we had ample time to walk around at each stop.

Quality of Experience
Guides, Drivers and Staff
Transport
Ebike tour in the Alpilles from St Remy
Ebike tour in the Alpilles from St Remy
France

We arrived at the bike shop and met our guide who set us up on our ebikes. We biked through the beautiful hillside; the pedal assist was perfect and we had no problem biking up steep hills. Our first stop was to see the view of Les Baux-de-Provence and then we road down town and walked around for ~30 minutes. The ride back was beautiful with water/snack stops on the way back. Overall, it was ~4 hours and ~30 miles. One of our favorite tours on our trip.

Quality of Experience
Guides, Drivers and Staff
Gourmet tour of Avignon - Shared activity
Gourmet tour of Avignon - Shared activity
Avignon

Julian was a wonderful guide, very knowledgeable about the history of Avignon and local culture. We thoroughly enjoyed walking through the city sampling different foods and wines from the region.

Quality of Experience
Perfect amount of time and stops
Food
Visiting local shops and sampling different food
Guides, Drivers and Staff
Visit of Chateauneuf du Pape - Nerthe Estate Tasting
Visit of Chateauneuf du Pape - Nerthe Estate Tasting
France

Camille was delightful! She was very knowledgeable about the history of the winery and explained the winery's AOC designation. Camille walked us through the cellar and explained the aging process for different wines. We concludes with a sampling of 7 different wines. Overall great experience.

Quality of Experience
Guides, Drivers and Staff
Bistronomic diner in Avignon
Bistronomic diner in Avignon
Avignon
Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Jun 28, 2022

Dear Hillary,
Thank you for this very detailed feedback about your trip to Provence, we are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
See you maybe another time in another French region!
Kind regards,
Simon

Trip was amazing. However, I was a little dis...
Costa Rica | Jan 15 - Jan 29, 2022

J
Joann B.
Tipp City, OH | Reviewed on Jun 09, 2022
Trip was amazing. However, I was a little disappointed not to have gotten to meet Olman in person. He was very responsive to any questions and solved any issues immediately. He was absolutely correct about only needing one night in Jan Jose. I was a little worried about not having air conditioning in Tortuguero but it was no issue and we slept well. All of the meals provided were excellent. Most of the transportation was private - quite a luxury.
I think the one suggestion I might have is...
Read more

Trip was amazing. However, I was a little disappointed not to have gotten to meet Olman in person. He was very responsive to any questions and solved any issues immediately. He was absolutely correct about only needing one night in Jan Jose. I was a little worried about not having air conditioning in Tortuguero but it was no issue and we slept well. All of the meals provided were excellent. Most of the transportation was private - quite a luxury.
I think the one suggestion I might have is that the hiking around the Arenal Volcano was a little more exertional then described. My 75 year old husband struggled keeping up and it made us late for the hot springs that evening.
I ended up testing positive for Covid at the end of our trip in Tamarindo - what a beautiful place to be stuck! Olman once again assisted us as much as possible with getting testing and letters from the Minister of Health so that we could return to the US. He also assisted with making sure we had transportation back to the airport. The resort had one of the best breakfast buffets - beautifully located that I have ever been to. They were very accommodating delivering my breakfast every day while quarantining. The pools - the beach - just beautiful.

Hotel Reviews
Mawamba Lodge
Tortuguero

Beautiful location. No air conditioning, no TV but big overhead fans. No hairdryers and no WIFI unless you were close to the main lodge. Food served at lodge was amazing Took the AM boat tour - guide was impressive and tried to find as much wildlife as she could - including monkeys, birds, and crocodiles - trip was very pleasant. Had to travel 1&1/2 hr to get back to the lodge - on the return trip it was pouring and we had to carry our own luggage up a hill to get to where the buses were parked. Had to pay to use the bathroom at the bus location and any food and drink was a bit overpriced.

Tips for future travelers

I would suggest that one night was enough to see everything

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

Surrounded by trees - beautiful - 4 hot tubs. Restaurant not impressive. Had fish one night and was not that good. Second night we went into town. Cute little town - could have explored more of it. We ate at Tabacon and the food was amazing. Had to take a cab to get into town from the hotel. Recommend the butterfly Took us 3 hours to hike around the volcano - my husband is 75 - not such a good knee and there was some climbing up and over large rocks. We got to the Tabacon Springs - it was dark and lighting was poor. We did not realize that we had to show our vaccine records and our health letter before they would even let us in - luckily I had brought them along

Tips for future travelers

I wish I had done the waterfall walk

Tamarindo Diria Beach Resort
Tamarindo

Most beautiful location. The view from the breakfast location was breathtaking. Monkeys in trees above. Howler monkeys could be seen and heard from our room in the early mornings, Many shops and restaurants in walking distance. Better then some Caribbean Island resorts I have stayed at.

Tips for future travelers

Spanish - but many English speaking staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

Beautiful location. Surprisingly cool due to elevation - I did not try the pool. Long walks up and down hills to get to breakfast but shuttle service was great. Breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Playa Espadilla
Manuel Antonio

walking distance to the forest and the beach. Many restaurants within walking distance. Hotel was clean - lots of precautions. Pool was nice with swim up bar. Food - breakfast and other meals fantastic. The best fish tacos ever and I don't usually like fish tacos.

Tips for future travelers

Get the fish tacos

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parque del Lago Boutique Hotel
San José

Seemed understaffed. Staff had trouble keeping the breakfast bar stocked. If you needed tea - good luck getting hot water. Not enough seating. Just unimpressive. No pool. We took a bus tour of the city - younger people could certainly just walk to attractions

Tips for future travelers

only stay one night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jun 09, 2022

Hello Joan,

Thanks for your kind words.
I am disappointed too, I wanted to catch up with you. This time was not possible, however, I hope you will visit us again in the future to continue exploring our incredible country.

It was a pleasure for me to ensure you got the best experience in Costa Rica, thanks for your recommendations about specific activities and hotels.

Pura Vida!
Olman

Magical Iceland
Iceland | May 27 - Jun 5, 2022

Christopher
Christopher P.
United Kingdom | Reviewed on Jun 09, 2022
WOW! What a Magical trip! A big thank you to Janel for the excellent service and putting together a stunning itinerary! An unforgettable adventure! Read more

WOW! What a Magical trip! A big thank you to Janel for the excellent service and putting together a stunning itinerary! An unforgettable adventure!

Activity Reviews
Activity options for the South East Coast
Activity options for the South East Coast
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Activity options for the South West Coast
Activity options for the South West Coast
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Activity options for the Golden Circle
Activity options for the Golden Circle
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Activity options for North West Iceland & Akureyri
Activity options for North West Iceland & Akureyri
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Activity options for Lake Myvatn & Husavik
Activity options for Lake Myvatn & Husavik
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Activity options for the Eastfjords
Activity options for the Eastfjords
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Activity options for Snaefellsnes
Activity options for Snaefellsnes
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Activity options for Reykjavik
Activity options for Reykjavik
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Janel Doyle
Janel
Janel Doyle
Local specialist in Iceland | Replied on Jun 09, 2022

I am so pleased that you enjoyed your trip! Please reach out again if you plan on visiting in the future.

Great communication. Cosmic Coordination.
Italy | May 20 - Jun 5, 2022

Stephen
Stephen P.
Australia | Reviewed on Jun 09, 2022
Great communication throughout. Cosmic and effective planning with the mainstay of our trip coordinator at my end (my partner), although I was kept in the loop all along. KimKim appeared to have access to a a troupe of excellent drivers with great quality luxury vehicles - this appeared more impressive at the beginning of our journey however. Would not hesitate to use these guys again or recommend to others. Read more

Great communication throughout. Cosmic and effective planning with the mainstay of our trip coordinator at my end (my partner), although I was kept in the loop all along. KimKim appeared to have access to a a troupe of excellent drivers with great quality luxury vehicles - this appeared more impressive at the beginning of our journey however. Would not hesitate to use these guys again or recommend to others.

Hotel Reviews
Hotel Il Guelfo Bianco
Florence

Ideal location from which to explore Florence. Not too far from central transport links for those coming out of the region and or the airport etc.

Podere Brizio
Montalcino

Fantastic vista over the Tuscan vineyard from the external fine dining area. Wonderful food. Very helpful staff. Spa on site. A retreat of sorts.

Tips for future travelers

Call ahead if you expect to be checking in late in order that a meal might be arranged. Alternatively eat prior to arrival. Meal times here are relatively restricted, but the food is ih so worth it.

Authenticity & Character
Staff attitude and helpfulness. Character of the property, history of the property and of our room therein.
Location
The view. Access to Tuscan villages so long as one has a vehicle or driver. Stunning vista over this establishments vineyard.
Staff
Went the extra mile to ensure we could fain access to food outside of mealtimes.
Cleanliness & Comfort
Character of our room
Hotel Colle Etrusco Salivolpi
Castellina in Chianti

Iff the beaten track in the Tuscany region. Authentic, old, comfortable cottage or traditional style hideaway.

Tips for future travelers

The location of our room was above the breakfast garden which could be noisey for later risers.

Authenticity & Character
Authentic building. Do not come here for a luxury high end experience, rather, visit to experience the region and rest, feed, relax more like a local might.
Location
Its in Tuscany! And the village nearby for those without car access
Staff
Friendly and welcoming. Some more attention to check out details would have been helpful in our own visit, but this was a reflection of warm and friendly attitude, not ineptitude.
Cleanliness & Comfort
Nice hotel. But our particularly room was located in earshot to breakfast garden area which was a minor irritation.
Corso Boutique Luxury Rooms
Rome

Amazing designed rooms. Opulent design, ideal for a couples getaway.

Tips for future travelers

Expect an unconventional hotel experience in the heart of an old building in an ancient city.

Authenticity & Character
Fixtures and fittings would benefit from higher quality, approach perhaps.
Location
Central location to many if Rome’s attractions.
Staff
Assistance with restaurant booking. Communication, openness, enthusiasm to please and seemingly go the extra mile.
Cleanliness & Comfort
Clean, glamorous spaces. Comfortable, large bed. Access to power sockets could be improved.
Aquadulci Hotel
Domus de Maria

Amazing hotel, great service from staff. An ideal location to recharge oneself. Simple, clean and modern, room. Pristine pool and lovely beach nearby. Access to a vehicle a must if one wishes to explore all the delights this wonderful island no doubt holds.

Tips for future travelers

Expect families and couples and a quiet experience. Check with the hotel no large groups are staying during your tenure.

Authenticity & Character
Approach and passion of staff in taking a genuine passion fir caring for guests.
Location
Beach vicinity and locals using the beach also.
Staff
There enthusiasm, attentiveness and patience when dealing with guests.
Cleanliness & Comfort
Modern, clean room. Great shower and maid service. Clean well laid out infinity pool. Modern restaurant.
Activity Review
Explore Rome Riding a Vespa - with driver
Explore Rome Riding a Vespa - with driver
Rome

Take in all the sights of Rome in an amazing journey in an exciting yet safe, unconventional manner. You and your partner might feel like a star as you are whisked around the City at the hands of a humorous, knowledgeable, local.

Quality of Experience
Amount of sights taken in. Integration with the buzzing City. Opportunity to take photos. Live commentary and safety of the ride.
Guides, Drivers and Staff
Sense of humour, authenticity, knowledge.
Transport
New, bright and vivid vespa. Stole the show on the streets.
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 09, 2022

Thanks a lot Steve for your review!
It was great to coordinate both with you and your partner and I enjoyed designing your trip, that took you exploring some of my favorite parts of Italy.

I'll be glad to assist you anytime you will travel back to Italy.
All the best.

Wonderful trip!!!!
Norway | May 21 - Jun 4, 2022

S
Susan K.
Carmel, IN | Reviewed on Jun 09, 2022
My husband and I recently returned from a trip which included Bergen, Vaerlandet, Fjaerland and Lofoten . It's hard for me to express with words how wonderful our trip was. The credit for this goes to our wonderful specialist Linda. We started planning this trip about 3 years ago . We had to cancel our plans twice due to covid. This involved a lot of work on Linda's part but she was always gracious and happy to help. In addition to planning our route she also recommended and scheduled... Read more

My husband and I recently returned from a trip which included Bergen, Vaerlandet, Fjaerland and Lofoten . It's hard for me to express with words how wonderful our trip was. The credit for this goes to our wonderful specialist Linda. We started planning this trip about 3 years ago . We had to cancel our plans twice due to covid. This involved a lot of work on Linda's part but she was always gracious and happy to help. In addition to planning our route she also recommended and scheduled activities for us as well as arranging our rental cars. We started our trip in Bergen which is the city where my grandmother was born. It is very special for me to be in Bergen and this was my fourth visit. I did the walk with a local which was excellent! My guide, Brit, was a wealth of information . We walked for 3 hours and saw much of Bergen. My husband and I stayed at the Bergen Bors Hotel which is beautiful and located across the street from the fish market. My husband and I did a rib boat tour out of Bergen which was really fun!. We also did the round trip Fjord cruise from Bergen to Rosendal. I would highly recommend this cruise if you are in Bergen . We then left Bergen and drove and took ferries to Vaerlandet . We really enjoyed staying at the Vaerlandet Havhotell. The woman who checked us in to the hotel as well as chef Michael of the only restaurant on the island took great care of us. Our next stop was Fjaerland which is one of Norway's Book towns. We enjoyed the glacier museum as well as a guided hike to Blabaerstolen. The Fjaerland Fjordstove Hotel and staff were wonderful. Everyone we encountered in this town was extremely friendly . We visited the 2 stave churches on this route which were stunning! We then drove back to Bergen. Linda made all of these drives easy with a ferry outline and schedule. We then flew to Svolvaer . The Nordic Suites hotel was a beautiful place to stay. The silent Trollfjord Cruise is a must if you are in Svolvaer, We saw several white tailed eagles on the cruise. We then drove to Reine and stopped at several beautiful white sand beaches. We took a 4 hour fishing tour while in Reine which was great fun! Everyone on board caught a fish. We also stopped at the Viking Museum which was great very nice. We stayed 1 night in Henningsvaer and then flew back to Bergen . Then home to the US. I could not be more pleased with Linda and the trip that she planned for us. She is amazing!!! Hopefully we can return to Norway soon.

Hotel Reviews
Henningsvær Bryggehotell
Vagan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reine Rorbuer
Reine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nordis Suites
Svolvær
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fjærland Fjordstove Hotell & Restaurant
Fjærland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Værlandet Havhotell
Hamna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bergen Børs Hotel
Bergen

A beautiful hotel with a wonderful location across from the fish market .

Authenticity & Character
Location
centrally located to the harbor
Staff
Cleanliness & Comfort
Activity Reviews
Drive from Reine to Henningsvær
Drive from Reine to Henningsvær
Norway
Quality of Experience
Explore Reine and the Surroundings
Explore Reine and the Surroundings
Reine
Quality of Experience
Guides, Drivers and Staff
Trollfjord Cruise
Trollfjord Cruise
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Svolvær
Explore Svolvær
Svolvær
Quality of Experience
Guides, Drivers and Staff
Transport
Guidet Hike to Blåbærstølen
Guidet Hike to Blåbærstølen
Fjærland
Quality of Experience
Guides, Drivers and Staff
From  {{start_location}} to {{end_location}}
From {{start_location}} to {{end_location}}
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Round Trip Fjord Cruise Bergen to Rosendal
Round Trip Fjord Cruise Bergen to Rosendal
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

My guide Brit was wonderful

Quality of Experience
Guides, Drivers and Staff
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Jun 27, 2022

Hi Susan, thank you so much for this amazing review! It is really nice to read that thing went as plan (after planning for three years! :-) )and you enjoyed the activities and route we had set up for you and Greg. It was a pleasure working with you and planning the journey and I am really thrilled that you finally were able to travel! :-) I hope to see you in Norway another time, and we can plan again! All the best to you both!

40th Birthday Celebration
Greece | May 20 - May 29, 2022

Annice
Annice K.
Hollis, NY | Reviewed on Jun 09, 2022
40th Birthday Celebration Ina, made planning my 40th birthday celebration with my Mom in Greece such an easy endeavor. From her attentiveness to the flawless structured personalized itinerary, this experience will be a lasting legacy. Regarding the excellent educational tours: (1) The Acropolis and Ancient Athens Mythology Tour with Anna was full of knowledge and mindfulness of various age groups & physical challenges of each participant; (2) The Food Tour in Naxos with George was very... Read more

40th Birthday Celebration

Ina, made planning my 40th birthday celebration with my Mom in Greece such an easy endeavor. From her attentiveness to the flawless structured personalized itinerary, this experience will be a lasting legacy. Regarding the excellent educational tours: (1) The Acropolis and Ancient Athens Mythology Tour with Anna was full of knowledge and mindfulness of various age groups & physical challenges of each participant; (2) The Food Tour in Naxos with George was very warm, personable, and unique - not only did you eat the delicious Naxian food, but you were educated on the history & culture of the island while walking through living remnants; (3) The Sailing Day Cruise around Naxos and Small Cyclades Islands provided an opportunity to experience various beaches (one with a natural beauty spa), great food, and mingle with other travelers; (4) The Flying Dress Experience in Santorini with Tasos & Natassa was the climax of my trip - I felt like I was in the presence of family - such a caring, delightful team that made you feel like royalty. Regarding our accommodations (Athens Capital Center Hotel-McGallery Collection, Athens; Myconian Ambassador, Mykonos; Cyano Suites, Naxos) all were superb & highly recommended - unfortunately, I would have preferred another option than De Sol Hotel & Spa in Santorini (the room lacked luster, was presented dusty, and the beds required fitted sheets). Kudos to various transportation companies - they were timely, friendly, and very helpful. And, last but not least - thank you Travel 12 Team for coordinating last minute requests, updating me on the itinerary, and being readily accessible.

Such an amazing trip!

Hotel Review
Myconian Ambassador
Mykonos

I highly recommend The Horizon Retreat of Myconian Ambassador - the room has the best view in the hotel along with a private pool. Also, take advantage of the spa services - they were amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ina Gaydarova (deactivated)
Ina
Ina Gaydarova (deactivated)
Local specialist in Athens, Greece | Replied on Jun 28, 2022

Dear, Annice!

Thank you so much for your detailed review and the kind words for each and every individual trusted partner you mention. It means everything to me and the Travel12 Team to read your impression of the locations and activities you enjoyed the most. It was lovely having you and your mom in Greece, for your 40th Birthday Celebration and I’m pleased we made that special for you. I wish you have many more future happy moments around the world and why not help you plan your next trip to Italy and even back to Greece!

Greetings from the team!
Ina

Norway May 2022
Norway | May 1 - May 23, 2022

M
Maureen W.
Madison, CT | Reviewed on Jun 08, 2022
Thanks to Christina for helping me plan my 3 week, self drive trip in Norway. Stunningly beautiful country and friendly and helpful Norwegians. Christina was impressively responsive to questions, suggestions, bookings and follow up. Thank you very much for your help! Read more

Thanks to Christina for helping me plan my 3 week, self drive trip in Norway. Stunningly beautiful country and friendly and helpful Norwegians.

Christina was impressively responsive to questions, suggestions, bookings and follow up. Thank you very much for your help!

Hotel Review
Eliassen Rorbuer
Moskenes

Beautiful location, wonderful accommodation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Free day in Bodø
Free day in Bodø
Bodø

It was okay....not much to do. I would not recommend a visit unless one had a car to explore out side of the city.

Quality of Experience
Explore Balestrand
Explore Balestrand
Balestrand

Although it was a rainy day, I took the opportunity to drive along the spectacular & beautiful fjords.

Drive to Aurland
Drive to Aurland
Norway

Loved the fjord and town...charming, beautiful location.

Quality of Experience
Free day in Bø
Free day in Bø

Beautiful. Would highly recommend people to visit this beautiful area.

Free day in Trondheim
Free day in Trondheim
Trondheim

One of my favorite cities in Norway...really enjoyed the old town section.

Quality of Experience
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Jun 10, 2022

Thank you for the nice review, Maureen.
I am so happy to hear that you had a good time here and that the rain did not stop you from making the most of your trip. I really appreciated planning this trip with you and I value your feedback.
Thank you for letting us welcome you to Norway.
Best,
Christina

Cycling and swimming in Croatia
Croatia | May 29 - Jun 6, 2022

V
Vincent G.
United Kingdom | Reviewed on Jun 08, 2022
The level of support in both the planning and the execution of the holiday was outstanding. It was highly personalised and full of attention to detail, overall couldn’t have been better! Thank you to Robi and his colleague Goran for all their ideas and energy! Read more

The level of support in both the planning and the execution of the holiday was outstanding. It was highly personalised and full of attention to detail, overall couldn’t have been better! Thank you to Robi and his colleague Goran for all their ideas and energy!

Hotel Review
Apartmens Banje Beach
Dubrovnik

Such an amazing view from the balcony and very spacious apartment. Location was superb and just uphill from a great swimming beach. Overall very clean and well equipped

Authenticity & Character
Loved the greenery around
Location
So close to the old town, harbour and swimming beaches
Cleanliness & Comfort
Spotless
Activity Reviews
Dubrovnik and Elaphiti islands - Lopud and Koločep boat and hike
Dubrovnik and Elaphiti islands - Lopud and Koločep boat and hike
Croatia

It was amazing to have a transfer by motorboat and to get to see places that other tourists couldn’t An unforgettable day

Quality of Experience
Guides, Drivers and Staff
Transport
Cycling On Pelješac Penisula  To Ston
Cycling On Pelješac Penisula To Ston
Croatia

The route that Robi had planned was ideal as we were dropped off on top of the plateau and had an incredible cycle down the hill and along the coast with many nice places to stop to admire the view and swim

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 10, 2022

Hi Vincent,

thank you very much for your nice words. I am very happy to hear you were happy with our support, it means a lot!

It was a pleasure meeting you and your family!

Sending many regards from Croatia to all family!

Best

Robi

Trip of a lifetime
France | May 24 - Jun 1, 2022

Stephanie
Stephanie Y.
Tampa, FL | Reviewed on Jun 08, 2022
We had a wonderful trip. Planning a multi-generational trip for 5 seemed daunting, but KimKim hooked us up with Joel and he worked tirelessly with us to plan the trip of a lifetime. We appreciate all he did and the knowledge he provided was invaluable. Read more

We had a wonderful trip. Planning a multi-generational trip for 5 seemed daunting, but KimKim hooked us up with Joel and he worked tirelessly with us to plan the trip of a lifetime. We appreciate all he did and the knowledge he provided was invaluable.

Hotel Review
Hotel La Villefromoy 4*
Saint Malo

The staff and concierge were extremely helpful! They really understand the hospitality business much more than American staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Guided Tour of Mont Saint Michel
Private Guided Tour of Mont Saint Michel
France
Quality of Experience
Guides, Drivers and Staff
Transport
Cooking class in Tours
Cooking class in Tours
France
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Replied on Jun 09, 2022

Hello Stephanie and Ladies,
Thank you so much for your review on Kim Kim. I truly appreciate your comments, and that helps us to maintain the quality of our tours and suppliers.

Overall, the trip was good. We enjoyed the w...
France | Jun 1 - Jun 7, 2022

G
Glenys K.
Rocklin, CA | Reviewed on Jun 08, 2022
Overall, the trip was good. We enjoyed the wine experience, the cooking class was very good and Narde was a good guide. Our disappointment was the guide, Christian. He was charming, but his English was terrible. He is more of a driver than a guide. We had him for two days and did not learn a thing. In fact, I had to google things to try and understand what he was saying. Other than pointing out houses of famous people, such as eeljun (his version of Elton John) and hotels, which had... Read more

Overall, the trip was good. We enjoyed the wine experience, the cooking class was very good and Narde was a good guide. Our disappointment was the guide, Christian. He was charming, but his English was terrible. He is more of a driver than a guide. We had him for two days and did not learn a thing. In fact, I had to google things to try and understand what he was saying. Other than pointing out houses of famous people, such as eeljun (his version of Elton John) and hotels, which had signs anyway, he had nothing to contribute. Really disappointing. He should NOT be guiding an English speaking tour.

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Jun 28, 2022

Hello Glenys,
Thank you for your nice feedback about your trip to Southern France.
Concerning the issues with the driver, I am personally checking with our local provider about what went wrong with your group, currently asking him for clarifications. This is important for us and the following travelers.
I wish you a great time now that you are back in the US!
All my best,
Simon

All Travel & guides were great,Kimkim and T...
Italy | May 23 - Jun 1, 2022

J
Joe F.
Jacksonville, FL | Reviewed on Jun 08, 2022
All Travel & guides were great, Kimkim and Travel12 were fantastic and very responsive to everything. We had the best time and all travel was seamless. I would highly recommend. From our Rome food tour guide Mike, to Valentina in Parma, to our guides in Santorini. All the best. The recommendations on self guided walking tours were spot-on and the hotels set for us were great locations. It was a well thought out trip set-up for us. Read more

All Travel & guides were great,

Kimkim and Travel12 were fantastic and very responsive to everything. We had the best time and all travel was seamless. I would highly recommend. From our Rome food tour guide Mike, to Valentina in Parma, to our guides in Santorini. All the best. The recommendations on self guided walking tours were spot-on and the hotels set for us were great locations.

It was a well thought out trip set-up for us.

Hotel Reviews
Heliotopos Hotel
Santorini

Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Hotel Commercianti
Bologna

Love this place and great apartments and best breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto de' Medici
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ergon House Athens
Athens

Food and location are great. Hotel is a little noisy due to restaurant downstairs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Campo de' Fiori
Rome
Authenticity & Character
Location
Perfect spot in middle of all
Staff
Cleanliness & Comfort
Activity Reviews
Santorini Farm Tour: Food & Wine
Santorini Farm Tour: Food & Wine
Santorini

Probably the most unexpected surprise of trip. Fantastic and provided true feel for the people and island. Our guide was just the best and was so fun and loved all the people. I would do again if I had the opportunity.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner in Athens
Dinner in Athens
Athens

Amazing food and great place.

Quality of Experience
Food
Parma Tour With Parmigiano, Prosciutto & Balsamico
Parma Tour With Parmigiano, Prosciutto & Balsamico
Italy

Awesome. Valentina, our guide was the best. So happy to have her and our driver spend the day with us. I feel bad as I didn’t know if we were supposed to tip our food guide or not at end. I didn’t and now feel guilty. Only recommendation for improvement is to avoid prosciutto factory and samples before lunch. Them immediately go to lunch and first food served is more prosciutto. Just a lot of cured meats in a row.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tuscany Wine and Olive tour
Tuscany Wine and Olive tour
Florence

Tuscany wine tour was great to see and do. Our driver was awesome. The two winery’s we visited seemed to be more businesslike which made us feel like more of a process to get people through.

Quality of Experience
Our driver.
Guides, Drivers and Staff
Transport
Rome Food Tour
Rome Food Tour
Rome

All was great and Mike our guide was fantastic. The experience was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Jun 12, 2022

Dear Joe,

I am more than happy that the whole family enjoyed this trip! Thank you very much for your kind words. We did our best so you can have the best memories from Italy and Greece. Of course I would happy to organize another trip for you any tim!

Greetings from all of us!

Best regards,
Harris

Marie Christine was super to deal with. She responded quickly to any questions I asked!
British Columbia | May 26 - Jun 1, 2022

S
Sue P.
Canada | Reviewed on Jun 08, 2022
Marie Christine was super to deal with. She was attentive and listened to my requests for destinations. All of our accommodations exceeded our expectations. The only disappointment was the itinerary said breakfasts were included, when in fact most of our accommodations did not (there is a discrepancy from the itinerary and the information about the hotels.). If I had noticed this at the beginning of the trip, I may not have taken advantage of the KimKim service as pricing was now... Read more

Marie Christine was super to deal with. She was attentive and listened to my requests for destinations. All of our accommodations exceeded our expectations.

The only disappointment was the itinerary said breakfasts were included, when in fact most of our accommodations did not (there is a discrepancy from the itinerary and the information about the hotels.). If I had noticed this at the beginning of the trip, I may not have taken advantage of the KimKim service as pricing was now higher than what I had expected.

Hotel Reviews
Blackstone Mountain Lodge
Canmore

Lovely hotel with spacious rooms. Each room has a complete kitchen!

Authenticity & Character
Large rooms and full kitchen
Location
Close to downtown, great coffee shops and a nice walking trail along the river.
Staff
Everyone was super friendly!
Cleanliness & Comfort
Spotless!
Fairmont Banff Springs
Banff

This is a unique hotel and the rooms are much smaller than newer hotels. We stayed here because of the history of the hotel.

Tips for future travelers

The rooms are very small - we went for the ambiance of the building and the grounds.

Authenticity & Character
The history of this hotel is amazing.
Location
Bus stop outside the hotel can be used for free to take you into town. Otherwise it is a 15 minute walk.
Staff
Extremely friendly and went out of their way to make us feel comfortable
Cleanliness & Comfort
Spotless!
Kelowna Bed and Breakfast
Kelowna

Fantastic place and friendly hosts.

Tips for future travelers

Book it before you miss the opportunity to stay here!

Authenticity & Character
Spacious room with private patio!
Location
We could easily walk to downtown Kelowna. Beautiful neighbourhood
Staff
Made sure we knew where everything was located and made us feel at home.
Cleanliness & Comfort
Spotless!
Best Western Plus Merritt Hotel
Merritt

Convenient, clean and friendly hotel. Nice to have a great selection for the breakfast which was included.

Authenticity & Character
Large room, great shower!
Location
Convenient to the highway
Staff
Friendly front desk staff
Cleanliness & Comfort
Rooms were spotless
Activity Reviews
Banff to Lake Louise
Banff to Lake Louise
Banff

Banff is a beautiful town but busy with tourists. We enjoyed the delightful coffee shop and went there twice for the fresh breakfast sandwiches made with their “made on the premises” bread. They were delicious and so was the coffee!

Quality of Experience
Arrive in Kelowna
Arrive in Kelowna
Kelowna

We arranged a last minute wine tour with Gerry of Wine Boss Tours. He graciously waited while we met him at his first pick up. The tour was fun and Gerry provided great insight into the wineries we visited.

Quality of Experience
Guides, Drivers and Staff
Gerry was extremely knowledgeable and entertaining!
Transport
Clean van and water was provided for us!
Local specialist: Marie-Christine Desjardins
Marie-Christine
Marie-Christine Desjardins
Local specialist in Mont-Tremblant | Replied on Jun 08, 2022

Thank you so much for your review, Sue. It was a pleasure organizing your trip - it took me back a few years ago when I did the almost same itinerary! As for the breakfasts, I understand it was disapointing. It was raised to kimkim support and we are all working on a solution so it does not happen again. I am so glad you enjoyed your trip and do not hesitate to reach out if you are planning another roadtrip, maybe Eastern Canada this time? :) Take care!

Croatia 2 week vacation
Croatia | May 20 - Jun 2, 2022

S
sheila j.
Dublin, OH | Reviewed on Jun 08, 2022
We just returned from our 2 week vacation in Croatia. It was the trip of a lifetime.
Robi was extremely knowledgeable and helped us plan the trip to our liking. Gave excellent advice and lots of options. He was very accommodating to everything we requested. All of our tour guides were courteous and punctual. Mario in particular took very good care of us for several days making each of our destinations extra special. Garin took us out on our ebike tour and showed us a fabulous...
Read more

We just returned from our 2 week vacation in Croatia. It was the trip of a lifetime.
Robi was extremely knowledgeable and helped us plan the trip to our liking. Gave excellent advice and lots of options. He was very accommodating to everything we requested. All of our tour guides were courteous and punctual. Mario in particular took very good care of us for several days making each of our destinations extra special. Garin took us out on our ebike tour and showed us a fabulous time.

Thank you Robi for all your help. We will recommend our friends and family when they visit Croatia.

Activity Reviews
Leaving Zagreb -Rastoke  visit- Plitvice lakes overnight
Leaving Zagreb -Rastoke visit- Plitvice lakes overnight
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Cycling On Pelješac Penisula  -Day Excursion from Dubrovnik
Cycling On Pelješac Penisula -Day Excursion from Dubrovnik
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 10, 2022

Hi Sheila,

thank you very much for your feedback, very much appreciated!

I am very happy to hear you had a good time and that we were able to contribute to your experience.
Hope that Croatia will stay in good memory!

Many regards

Robi

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