Kimkim Trip Reviews

4.8
Based on 19,077 ratings
Read 19,077 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Part 1 - Ireland
Ireland | Apr 10 - May 3, 2022

L
Larry B.
Cameron Park, CA | Reviewed on May 04, 2022

The trip that Owen and his team set up was amazing. The places we stayed, the things we saw, the food we ate was all well selected and incredible. Days traveled weren’t to long and we had time to explore the sites, towns and anything we spotted along the way.

Local specialist: Owen Davies

Quality experience and well guided
Nepal | Apr 12 - Apr 19, 2022

A
Adrien R.
Haiti | Reviewed on May 04, 2022

Our experience was wonderful and a lot more qualitative than what we expected. Thanks to the great guidance of Naresh and Kunga we always had the best accomodations and often a private room for us two with bathroom attached. This even in the highest point.
Naresh, the guide, was always adapting to our pace, finding the right balance between giving us additional information and explanation, and respecting our privacy. They were always available if we needed anything.
We made it to the top thanks to them!

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and Senegal | Replied on May 05, 2022

Hi Adrien, thanks for your review, I know Naresh and the whole team are so happy to be out on the trails again. It was lovely to meet you both, we look forward to having you here again!

Best,
Amanda

Galapagos Adventure Packed Trip by Linda
Ecuador | Apr 23 - May 2, 2022

Arianna
Arianna W.
Abington, PA | Reviewed on May 03, 2022
I want to thank Linda and the whole local team for their help in organizing a family trip to Ecuador! We planned this trip as a wedding celebration instead of the traditional reception, to share our love of travel with those closest to us- our families! We had the most spectacular adventure-packed trip, and truly were able to see all the highlights of the Galapagos Islands in our week visiting. We particularly loved that we were able to customize our trip to be as active as we are. Every day... Read more

I want to thank Linda and the whole local team for their help in organizing a family trip to Ecuador! We planned this trip as a wedding celebration instead of the traditional reception, to share our love of travel with those closest to us- our families! We had the most spectacular adventure-packed trip, and truly were able to see all the highlights of the Galapagos Islands in our week visiting. We particularly loved that we were able to customize our trip to be as active as we are. Every day was a new adventure, our families had such a great time, and we will never forget all the beautiful wildlife we were so fortunate to experience together.

We were taken care of every step of the way, with every transfer, guide and excursion meticulously thought out. Linda and the team even assisted with making dinner reservations for our large group for a few nights. Lisa, our local coordinator in Puerto Ayora, helped us with any last minute changes that we would otherwise have to figure out for ourselves. My husband and I are looking forward to coming back soon to continue to explore all that these islands have to offer. Thank you for the most wonderful memorable trip!

Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Replied on May 04, 2022

Dear Arianna and Greg,
it was such a pleasure to welcome you and your families here in Ecuador! I hope that everyone brought back home lifelong memories and an even bigger passion for traveling after this trip.
I'd be very happy to welcome you back on Galapagos and on mainland Ecuador, so that you can discover the places that you haven't yet seen here!
All the best for you and your families,
Linda

Iceland in April
Iceland | Apr 19 - Apr 24, 2022

Sally
Sally B.
United Kingdom | Reviewed on May 03, 2022

We had a wonderful holiday.
Emanuela worked with us to plan a trip that was perfect for our needs, wants and time constraints. She was always responsive and regularly in touch before and during the trip. Logistically, the bookings she made for our trips all worked exactly as intended. We were particularly delighted with the company she chose for our two expeditions, the minibus and the guides were truly excellent.
In Reykjavik, Sky Lagoon was an absolute highlight and my favourite restaurant was Fiskfelagid although we sampled many and had lots of excellent food!

Local specialist: Emanuela Grieco

A truly wonderful vacation in Greece!
Greece | Apr 24 - Apr 30, 2022

D
Deborah N.
Canada | Reviewed on May 03, 2022
My family and I decided to take a last minute trip to Greece. We worked with Angela who was absolutely amazing and planned the perfect trip for us that gave us everything we wanted to get out of the vacation. Angela worked very closely with us to completely curate the perfect vacation. We toured with very knowledgeable guides that enriched our experience and appreciation of the many ancient villages, sites and ruins that Greece had to offer. We spent a day hiking a beautiful gorge and were... Read more

My family and I decided to take a last minute trip to Greece. We worked with Angela who was absolutely amazing and planned the perfect trip for us that gave us everything we wanted to get out of the vacation. Angela worked very closely with us to completely curate the perfect vacation. We toured with very knowledgeable guides that enriched our experience and appreciation of the many ancient villages, sites and ruins that Greece had to offer. We spent a day hiking a beautiful gorge and were rewarded with an amazing seafood lunch at the seaside and some time on a prisitne beach on the Libyan sea, That was followed the next day with a hunt for truffles on the mountain side with a wonderful truffle hunter, his daughter and two adoable Lagotto Romagnolos, a truffle hunting dog breed from Italy that we never knew existed. We later took our treasures to a taverna and cooked a delicious truffle pasta, toured a cave and even made some pottery.

Every detail of our trip was taken care of making it a true vacation, and one that has left us with many wonderful memories and breathtaking pictures. I would strongly recommend Angela and kimkim for anyone looking to have a memorable experience.

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on May 03, 2022

Geia sou Deborah,

Thank you for your kind words and your review.

It was my true pleasure to help you plan your family trip to Greece and I'm truly extremely happy that you had a great time here.

I hope I will have the chance to tailor a future trip to Greece for you and show you some other amazing hidden gems and some other great highlights. 🙂

Take care and safe travels!

My very best,
Angela

Amazing experience!
Colombia | Apr 11 - Apr 21, 2022

Lauren
Lauren G.
Canada | Reviewed on May 03, 2022
We had a wonderful trip to Colombia, and working with KimKim/Chaska Tours made the planning very easy. Michael listened to all my requests, and his expertise ensured we had some really interesting experiences that I would never have known to look for when planning the trip myself. I still feel like I played a part in the planning of the trip, but I didn't have to worry about making sure everything was booked as it was all done for us. KimKim also has a wealth of resources which helped with... Read more

We had a wonderful trip to Colombia, and working with KimKim/Chaska Tours made the planning very easy. Michael listened to all my requests, and his expertise ensured we had some really interesting experiences that I would never have known to look for when planning the trip myself. I still feel like I played a part in the planning of the trip, but I didn't have to worry about making sure everything was booked as it was all done for us. KimKim also has a wealth of resources which helped with the planning process. Overall, I feel we got a really good feel for Colombia, and learned a lot about the country and it's history from our amazing guides.

Hotel Review
Villa Maria Tayrona, a Kali Hotels
Los Naranjos

Really enjoyed our stay here. Very comfortable, and a cool experience. Our hut was isolated off in the trees, so it felt very secluded and peaceful, and we really loved the hammock. The food and drink options were good. Overall, one of our favourite hotels of the trip because it was different and a unique experience.

Tips for future travelers

I would give yourself a day to enjoy the beautiful surroundings and the pool/spa/beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Tour of Guatapé
Tour of Guatapé
Medellín

Really beautiful area to visit, and Guatape is a neat little town to walk around. Would definitely recommend this excursion if you're visiting Medellin.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on May 04, 2022

Hello :)
Thank you very much for the kind words and your trip report. We are glad that you could enjoy the magical Colombia and had a great time! Glad you liked the hotels and tours so much.
We thank you for your trust and hope to see you again soon in Colombia.
Thanks a lot and
All the best,
Michael

'Last minute' solo trip of high expectations to GALÁPAGOS 🇸🇱
Galapagos Islands | Feb 21 - Mar 2, 2022

Katarzyna
Katarzyna W.
Qatar | Reviewed on May 03, 2022
* It was a 'last minute' solo trip of high expectations - they have been meet in 99% .
1% missing for skipping few breakfasts ahead of several-hours long activities - overlooking timings of my breakfast VS my departure - accommodation places could have prepared take away breakfast.
* Quality level of the activities will depend on a random assignment of the available guide. I have had a luck to meet wonderful knowledgable Señor Wilson Rojas at San Cristóbal Island, who provided me with... Read more

* It was a 'last minute' solo trip of high expectations - they have been meet in 99% .
1% missing for skipping few breakfasts ahead of several-hours long activities - overlooking timings of my breakfast VS my departure - accommodation places could have prepared take away breakfast.

* Quality level of the activities will depend on a random assignment of the available guide. I have had a luck to meet wonderful knowledgable Señor Wilson Rojas at San Cristóbal Island, who provided me with the knowledge for the whole trip in one go.

* Planning the trip conversation is very American-tourist oriented; you are flooded with overly merry and abundant in adjectives vocabulary, as if you haven't chosen the place yet and you need to be convinced (feels like advertising to sell) - unnecessary; you need to fish out from all the redundant content what actually is the essence that the place has to offer - bullet points KIKKIM Guys, no need to sell me, what I have chosen to buy already, lol.

* Reliable, fluid logistics, well-in-place communication and organisation (even though remote), all details, including most of petty expenses have been secured. Overall great experience with KIMKIM; and guides preparing my plan - Lucia and Dani - gracias!

Hotel Review
Hotel Deja Vu Galapagos
Pto. Ayora

Overpriced for the value ($140 per night is outrageous); * Choice of young travellers (16+); very noisy, as adolescences are fun (not rest) oriented * Room comfort is low (old furnitures, bed sheets, no aesthetics) * Insufficient internet - almost not working when hotel has 50% of residents in place * Far from the main street

Authenticity & Character
Furniture, bed sheets, overall aesthetics and integrity of the place - all seemed of random choice
Location
Nothing... building is built already :) ...bit far from the main street, unpleasant too come back to at night
Staff
Standard, polite, informative staff
Cleanliness & Comfort
Not much comfort, noisy, practically no internet
Activity Review
Kicker Rock: A Snorkeling Adventure
Kicker Rock: A Snorkeling Adventure
Isla San Cristóbal

Very interesting deep water spot, lots of wildlife to observe, long satisfying activity, rest on serene scenic island in vicinity. Enjoyable boat facilities.

Quality of Experience
Uninhabited island visited after the snorkelling, where you can observe marine iguanas.
Food
Excellent diversity available for customers on any type of diet.
Guides, Drivers and Staff
Standard
Transport
Great full-day-trip-equipped boat, unfortunately gasoline polluted water in a bathroom, they had it covered with extra water supply.
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on May 04, 2022

Hola Katarzyna

Thank you so much for your kind words, Katarzyna. We really appreciate you taking the time out to share your experience with us, I am glad you enjoyed The Galapagos Islands. We count ourselves lucky for travelers like you. Thank you so much for sharing those beautiful pictures with us! Also thank you for the feedback we will be working to improve those details! We look forward to welcoming you to Ecuador again!

Kind regards,

Lucía.

An absolutely amazing experience! Morocco Immersion Tours is more than a tour group, they treat you like family.
Morocco | Apr 14 - Apr 23, 2022

Jeanette
Jeanette W.
Lynbrook, NY | Reviewed on May 02, 2022
When you book with Morocco Immersion Tours, you not only get the expertise of a highly professional tour company, but the warmth and genuine affection of what seems like old friends. From the moment we started contact with Sharon, she listened and tweaked the itinerary to make it exactly what me and my family (two teens) were looking for. Once the itinerary was finalized, we couldn’t wait to start our adventure!
And then we met Sallam, who was our driver and companion between destinations,...
Read more

When you book with Morocco Immersion Tours, you not only get the expertise of a highly professional tour company, but the warmth and genuine affection of what seems like old friends. From the moment we started contact with Sharon, she listened and tweaked the itinerary to make it exactly what me and my family (two teens) were looking for. Once the itinerary was finalized, we couldn’t wait to start our adventure!
And then we met Sallam, who was our driver and companion between destinations, and he ended up becoming like part of our family. From the moment he met us at the airport, his warm smile assured us that we were in good hands. He shared with us his background and Berber culture, and as we drove along the most scenic landscapes, he played for us the most beautiful Berber music. I loved the music so much that I actually downloaded it to my phone and listen to it at home.
We visited the beautiful blue city of Chefchaoen, walked through the bustling medinas of Fes and Marrakech, but I think the highlight of our trip was the Sahara Desert!! My family will never forget riding camels over the dunes at sunset, sleeping in a luxury desert camp, sand boarding at sunrise, and driving ATV vehicles over the orange sand dunes once more. Memories that will last a lifetime!
I truly want to thank everyone at Morocco Immersion Tours - Sharon, Sallam, Amnay, and everyone else who helped us make this the trip of a lifetime. I honestly feel that traveling helps make friendships across continents, and I will always love you guys. This is by far the best tour company that we have ever used, and I highly recommend them to all future travelers to Morocco!

Hotel Review
Riad Hicham
Chefchaouen

Perfect location - clean rooms, super-friendly staff, unique rooms with beautiful decor, authentic decor throughout the whole place, delicious food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on May 06, 2022

Hi Jeanette,

Thank you so much for the incredible review and for sharing all of your amazing pictures!!! We are so glad that you all had an amazing time in Morocco and it was our pleasure to work with you. We definitely feel like you all our part of the family now, so we hope that you keep in touch!!

Thanks again!
Sharon, Sallam, Amnay, and the rest of the Morocco Immersion family

Talented Tailormade Andalusia Team
Spain | Mar 23 - Apr 3, 2022

B
Beth W.
Scottsdale, AZ | Reviewed on May 02, 2022
To the KimKim Team and James at Tailormade: I have lost my survey email somehow but I cannot pass up the opportunity to tell you what a fantastic job James and Susanna did at the Tailormade Andalusia Team! The customized itinerary was amazing, the accommodations perfect, the attention to detail unsurpassed, and the personal interaction and touches so perfect (and appreciated!). The drivers and tour guides were fun, interesting, well informed, and compensated for our lack of Spanish... Read more

To the KimKim Team and James at Tailormade:

I have lost my survey email somehow but I cannot pass up the opportunity to tell you what a fantastic job James and Susanna did at the Tailormade Andalusia Team!

The customized itinerary was amazing, the accommodations perfect, the attention to detail unsurpassed, and the personal interaction and touches so perfect (and appreciated!). The drivers and tour guides were fun, interesting, well informed, and compensated for our lack of Spanish language with their English skills! With your assistance we discovered the friendly, historic, proud culture of Spain. Everyone made us feel like royalty!

What a great way to explore Spain! Thank you to everyone for making our trip so special. We would not hesitate to call you all again!

Hotel Review
URSO Hotel & Spa
Madrid

We were treated like royalty here! Thanks especially to Lili at the front desk who went above and beyond to help us with everything; including finding lost luggage! Wonderful place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on May 06, 2022

Hi there Beth & Ed,
Thanks very much for your kind words! It was a pleasure to have you travelling with us and I'm so pleased that you enjoyed it, and feel you got a lot out of your visit to Madrid and particularly Andalucia! I hope you took with you some very special memories.
Un abrazo from us all,
James & the Tailormade Andalucia team

Great trip to South Africa - paying attention to the details.
South Africa | Apr 15 - Apr 25, 2022

J
Jeana C.
Waverly, MI | Reviewed on May 02, 2022
Our trip to South Africa was fantastic. We spent some time in Cape Town, drove the garden route, then stayed at Lions Sands for the safari experience. There has not been any major issues and we were very happy with the entire trip. Lize was very responsive and remained very flexible as we planned our trip. She is a professional and I enjoyed working with her. Our guide in Cape town, Rehanna was an outstanding guide, going above and beyond to ensure we had a great trip. We firmly believe our... Read more

Our trip to South Africa was fantastic. We spent some time in Cape Town, drove the garden route, then stayed at Lions Sands for the safari experience. There has not been any major issues and we were very happy with the entire trip. Lize was very responsive and remained very flexible as we planned our trip. She is a professional and I enjoyed working with her. Our guide in Cape town, Rehanna was an outstanding guide, going above and beyond to ensure we had a great trip. We firmly believe our trip was that much better due to her passion and knowledge about South Africa.

There were some minor things I wasn't too happy about. Again, these are not anything major but because I am a detailed person, it bothered me. One could argue I should've caught all these ahead of time but I suppose I trusted that there won't be any surprises since, well, that's why I am paying someone from the area to plan it.

When we arrived and met with our guide, she told us there was a marathon going on the day we were supposed to go to Cape Peninsula. Because of the road closures, we would not be able to go on the designated day. However, thankfully she worked it out and we were still able to visit Cape Peninsula on a different day and get other tours in. A marathon is a well-planned event that should've already been identified when planning our trip. Also, when Lize asked about visiting the winery area, I told her no because my husband and I do not drink. However, Rehanna had a different opinion and told us it was well-worth the visit despite the fact that we don't drink wine. We trusted her and we were glad we did! It was such a beautiful area and she was able to get us in for an Easter lunch at Delaire graff restaurant with an excellent view. We lucked out because she knew someone there so we were still able to get in despite not having a reservation.

There were also some minor confusion with the costs and specific details in the plan. There were few times I had to ask about what was laid out on the plan and Lize had to assure me. For example, she did not provide what time we were supposed to meet our guide in Cape town. When I asked, she said it was in another section(?) of the plan. However, I did not see that in the plan nor was able to access it on my phone. In addition, the plan had stated what meals were covered. However, all the meals were covered at Lions Sands but on the plan, it stated breakfast only.

When we picked up the rental car, I was surprised to find there was an additional cost we owe for dropping the car off in another city. When I asked, Lize did provide me the rental car document and it sure did say it was not included. Hence, it was my fault for not reading the fine print. But in some ways, I felt like this should have been identified up front, not me having to read the fine print. Our entire trip was about $17K (excluding international airfare) so it wasn't so much about the cost itself; it was the fact that I was surprised. In addition, I was not informed of the additional cost that we would've incurred if the rental car company picked up the car from the hotel vs us dropping it off. Our flight was early and we did not know how far it was from one another. Lize did inform me before that there may be a cost but never came back and said what the cost was. I "assumed" there wasn't any cost. Again, another minor surprise. We ended up dropping the car off on our own because it was a very small airport so it was just a walking distance.

Prior to the trip, I asked who I'd contact if there were issues. Lize provided her number but told me nothing should go wrong. I was glad to have her number because the only other method I was able to contact her was through the email/Kimkim conversation. Since I am sure she has other clients, it took little longer for her to respond while we were in Africa.

I also looked up some places to visit on the garden route since Lize recommended we spend 3 days in Knysna. However, we realized all the places we visited were either prior to Knysna or past Knysna. I am not so sure if that was a good recommendation. Furthermore, we had to find our own what places to stop by in that area as it was never recommended prior to the trip. Again, we had to learn it once we got there but in my mind, isn't that the reason why we would hire someone local so he or she can share with us what they recommend vs what we read on google?

In addition, we did not know we had to drive on the other side of the road and the steering wheel was also on the other side. Lize told us many do drive on their own and it's easy. Yes, we did not have any major issues other than the fact that my husband struggled a little since he is left handed and I drove some of the way (my husband is usually the one who drives). I think it would've been good to know that ahead of time.

There were some other minor things that did irritate me a little but perhaps due to managing my expectations. In some ways, I am not sure if it was worth paying that much money to plan the trip esp since I am used to planning our trips and we've been to over 40 countries. To be fair, there were things that I am not aware of which I am sure Lize was able to work it out.

Again, those things mentioned above is very detailed, minor things I found that can be improved. Overall, Lize was great and pleasant to work with and our trip was definitely once in a lifetime trip that we will never forget. Devils are in the details so it was a good lesson learned on my end as well - not to assume and manage my expectations.

Will we use Kimkim again? Probably. But next time, I'd be more hands on and go through the plan with a fine tooth comb so there won't be any surprises :)

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on May 20, 2022

Hi Jeana,
Thank you so much for your detailed feedback, we appreciate it. The feedback you send always provide us with clear insight and give a true reflection of your overall experience. We will take forward all the comments and criticism as it will help us to improve. We do know there is always room for improvement! Hope to be of assistance again in the near future.
All the best, Lize

We can’t stop thinking about our amazing 12 d...
Egypt | Apr 14 - Apr 25, 2022

S
Sharlet R.
River Falls, WI | Reviewed on May 01, 2022
We can’t stop thinking about our amazing 12 day adventure in Egypt. The five star treatment started before we left with clear timely communication and trip description and continued to our last day with the airport transport, a super professional team that planned and thought out every detail of our trip to make it effortless on our part and feel very well taken care of .
We loved Cairo of course the pyramids were amazing, but just as wonderful were the museums, Coptic Cairo and the sights...
Read more

We can’t stop thinking about our amazing 12 day adventure in Egypt. The five star treatment started before we left with clear timely communication and trip description and continued to our last day with the airport transport, a super professional team that planned and thought out every detail of our trip to make it effortless on our part and feel very well taken care of .
We loved Cairo of course the pyramids were amazing, but just as wonderful were the museums, Coptic Cairo and the sights and sounds of the bazaar were a highlight. Mira Wagdy our Egyptologist guide lead us through the city like a pro, she passed on so much knowledge and was an absolute pleasure.
Then we moved on to our Nile cruise again 5 star accommodation, the boat and crew were splendid. We spent our time with the kind, soft spoken, brilliant Aladdin Ghazaly, he was a joy to be with and again shared his over 20 years of Egyptian study with us.
We finished our trip with a few days relaxing in heavenly Sharm, again stunning accommodations and a day of diving the Red Sea that was arranged in minutes to perfection by our guide.
We were impressed and 100% satisfied with our epic adventure, we had never heard of kimkim travel and just went off the reviews we had read, they came through with flying colors. Next off to the Galapagos and we will be using kimkim
Thank you for making our travels hassle free and a trip of a lifetime
Mike and sharlet randall

Local specialist: Sherif Khalil
Sherif
Sherif Khalil
Local specialist in Egypt | Replied on May 07, 2022

Hi Sharlet,

What a great feedback to read. I am really happy that Mike and you enjoyed your trip with Dunes & Beyond.

We are looking forward to seeing you again with more and more trips to Egypt.

Best,
Sherif

I strongly recommend using KimKim for your Jo...
Jordan | Apr 20 - Apr 29, 2022

G
Gill W.
United Kingdom | Reviewed on May 01, 2022
I strongly recommend using KimKim for your Jordan tour. We have just returned from a 10 day tour , tailored made to include all of our wishes. Nada , the local specialist assisted us through several changes of plans and rescheduled trips due to pandemic, also answered all of our concerns pre departure. Our driver/ guide was exceptional, Emad Fraihat was good company, extremely informative but more than that , he was kind and thoughtful and did everything possible to enhance our trip. I... Read more

I strongly recommend using KimKim for your Jordan tour. We have just returned from a 10 day tour , tailored made to include all of our wishes. Nada , the local specialist assisted us through several changes of plans and rescheduled trips due to pandemic, also answered all of our concerns pre departure. Our driver/ guide was exceptional, Emad Fraihat was good company, extremely informative but more than that , he was kind and thoughtful and did everything possible to enhance our trip. I recommend all the places visited Amman, Jerash, of course Petra, Wadi Rum, Aqaba and finally the Dead Sea. Please give yourselves enough time at Petra, it is an amazing place.
No complaints regarding the accommodations en route. The food was good , we are not meat eaters but we could always find fish or veggie dishes. Wine was good too , when available.
Jordan is one of the most interesting and varied country to visit. With THE most hospitable and kindest people you will ever meet. Thank you to Nada and Emad for such a wonderful trip.

Local specialist: Nada Altaji
Nada
Nada Altaji
Local specialist in Amman | Replied on May 15, 2022

Thank you Gill , I am happy to know you’ve had a great time and hope to have you in Jordan again in the near future :)

Service that's miles above!
Italy | Apr 5 - Apr 18, 2022

C
Cicely H.
Tuscaloosa, AL | Reviewed on Apr 30, 2022
From the moment we filled out KimKim’s questionnaire to the moment we stepped off the plane to return home, every detail of our 14-day vacation to Italy was outstanding! Our local specialist, Jessica, did a fantastic job of organizing and selecting exactly what my husband and I needed to have an exceptional trip from start to finish. Our vacation included many of the more familiar "touristy" stops - Florence, Pisa, Naples, the Amalfi Coast, Palermo, Rome - as well as a singular off-the-beaten... Read more

From the moment we filled out KimKim’s questionnaire to the moment we stepped off the plane to return home, every detail of our 14-day vacation to Italy was outstanding! Our local specialist, Jessica, did a fantastic job of organizing and selecting exactly what my husband and I needed to have an exceptional trip from start to finish. Our vacation included many of the more familiar "touristy" stops - Florence, Pisa, Naples, the Amalfi Coast, Palermo, Rome - as well as a singular off-the-beaten path excursion to my family's small ancestral village in the heart of Sicily!

We were a bit nervous about the fact that we didn’t speak Italian, but Jessica made everything so seamless and organized that it never posed a problem for us. She even gave us her contact number to be available to us 24/7 in case we had any questions or issues along the way. She always answered our questions immediately and was able to resolve any miscues on the spot!

Each of the guides Jessica selected for us was knowledgeable and personable, we especially enjoyed the walking tour of Palermo with Marilù, the tour of Pompeii with Ella, the boat trip to Capri with Francesca and Nello, and the wonderful tour of the Vatican (the day before Easter!) with Laura. Also, a special shoutout to ALL our drivers (too many to name) who were all so professional, always on time, and each one so willing to share their own expertise of the area and Italian culture.

We also thoroughly enjoyed the unique hotels and B&Bs that Jessica chose for us: the Hotel Conca Park in Sorrento with the breathtaking view of Vesuvius and Donna Camilla Savelli (a former 17-century monastery) in Rome were personal favorites with their local charm, fantastic locations and wonderful breakfasts!

On a side note, we travelled to Italy in April, which can normally be a rainy time of year, but we were fortunate that it only rained the first day and after that the weather was beautiful. Temps felt perfect in the 60-70s (Fahrenheit) most days, so we highly recommend this as a travel time over the summer months if possible. We hope to come back to Italy very soon to visit new places and return to some of our favorites, especially Sorrento (dinner at la Lanterna is a must!) and spend more time exploring the streets and museums of Florence and Rome.

Jessica definitely went above and beyond with her expert knowledge and detailed planning to make this a memorable once-in-a-lifetime experience. We sincerely appreciated how she was able to personalize the vacation to our specific needs every step of the way.

Grazie mille!

Hotel Review
VOI Donna Camilla Savelli
Rome

Loved the unique charm and luxury of this former monastery! Service was outstanding, and all the staff we encountered were very welcoming. The only drawback for us was the temperature of the room. We were there in April, which is a fairly cool time of year in Rome, but the room still felt a bit too warm for comfort. We're from Texas btw, so we're definitely accustomed to heat! We were told by the management that the hotel doesn't turn on the a/c until summer, so we slept with the window open to try to get it cooler. The staff graciously brought us an oscillating fan that helped tremendously! We enjoyed the hotel's beautiful garden courtyard for drinks, and the hotel is just steps away from a hotspot of streets in Rome with numerous places to eat!

Authenticity & Character
This hotel as an historical location is unique.
Location
Close to multiple places to eat
Staff
They were very accommodating and worked hard to see to our comfort!
Cleanliness & Comfort
Room was very clean
Activity Review
Guided Tour of Palermo
Guided Tour of Palermo
Palermo

My husband and I enjoyed a walking tour of Palermo with our guide, Marilù. Her knowledge of the city and history of Palermo and Sicily was extensive. We learned so much! She kept a perfect pace for us, keeping in mind my husband's mobility issues throughout. She even took us to visit one of the food markets in the city where were able to stop and sample some delicious local favorites for lunch!

Quality of Experience
Guides, Drivers and Staff
Marilù's expertise of the area, and all things Sicilian, was so impressive!
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on May 02, 2022

Dear Cicely, thank you very much for your kind words!

It was a pleasure and I'm glad to know you enjoyed your trip, especially in Sicily where you discovered your roots. We will be waiting for you in Italy to share other beautiful corners of our beloved country.

Arrivederci! :)

12 Days in Italy (Venice, Florence, Rome)
Italy | Apr 17 - Apr 28, 2022

A
Alec R.
Roswell, GA | Reviewed on Apr 29, 2022
Wow! Where to begin. I just got back from a 12-day trip to Italy with two other friends that was planned through kimkim. I discovered the site while looking at premade itineraries and decided to go ahead and plan a customized itinerary with a local specialist. I was then set up with Andrea, our local specialist through kimkim. He created the most perfect trip I could have ever asked for. Every request we had was answered, he went through extra effort to change things along the way so that we... Read more

Wow! Where to begin. I just got back from a 12-day trip to Italy with two other friends that was planned through kimkim. I discovered the site while looking at premade itineraries and decided to go ahead and plan a customized itinerary with a local specialist. I was then set up with Andrea, our local specialist through kimkim. He created the most perfect trip I could have ever asked for. Every request we had was answered, he went through extra effort to change things along the way so that we had the perfect itinerary ready to go. He was able to customize different types of tours (Small group vs private group), different classes of train travel, and various transportation options. Each thing he planned for us went so smoothly. Traveling internationally can be intimidating at times when trying to plan certain aspects; but with kimkim and Andrea, it was seamless. Not only was he incredibly responsive during the planning of the trip, but once we arrived, Andrea was always there to answer my questions and concerns through texting and calling. Anything that arose, such as wanting to book extra tours or booking covid tests to get back to America or confirming tour guides' names, Andrea was there to help in an incredibly timely manner. Some of our highlights were all of our guided tours of museums such as the Accademia Gallery, Uffizi Gallery, Vatican city, and our private wine tour through Tuscany. Each of our tour guides was incredibly kind and educated in their respective field of expertise. Our wine tour guide Fillipo was a Sommelier, our Rome city stroll guide Ferdinando was a Ph.D. in Archeology, and all of our art guides were masters or Ph.D.s in Art history. Each one was superb. I often saw many other tourists in large groups of 15+ with microphones and earpieces and they were booked at the same price as some of our tours. Without a doubt, our tours were more personal and better. I could go on for many more paragraphs about how great of a trip this was, how easy it was to book and create my perfect itinerary, and how helpful my local specialist Andrea was, but I will save your eyes! I was unfamiliar with kimkim before this trip, but because of their and Andreas' incredible work and help, I will be booking all my future trips with the company. Do not hesitate to book with them; you will be missing out if you don't!

Activity Review
Winery and Tuscany day including San Gimignano and Chianti wine
Winery and Tuscany day including San Gimignano and Chianti wine
Italy

What an amazing day we had in Tuscany. Our day began with meeting our guide Filippo. We booked it as a small group trip (up to 8 people) but lucked out by being just the three of us and Filippo. He took us first to San Gimignano to have a short time to explore this incredible piece of history. Next, we traveled to two vineyards and were given amazing tours at each. The tasting, the private four-course lunch, and the tours were incredible. Not only were the guides at each vineyard kind and informed, but Fillipo always had more to add to make our experience better. He is a sommelier, training for his level 3 exam, and it showed. He knew so much about tasting and making wine and was able to impart great knowledge to each of us. It was an incredible day and I would highly recommend it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Apr 30, 2022

Hi Alec, it was a pleasure having you as traveler and thank you very much for your kind words.
We took special care in choosing guides, drivers and in designing trips that are well balanced and fully enjoyable. I am very glad you had good time and looking forward to assisting you with your next trip.

CR Family trip April 2022
Costa Rica | Apr 15 - Apr 28, 2022

D
Dan J.
Canada | Reviewed on Apr 29, 2022
Over all a very good time for us, the Whitewater rafting with Desafio was really well done and lots of fun the guides where top notch. We loved La Fortuna and really enjoyed staying at "Arenal Springs" a really amazing hotel/resort and the hanging bridges. Good times ziplining at Monteverde and the Poco a Poco.
Beaches, Monkeys and wildlife in Manual Antonio where a highlight of the trip.
In hindsight we would not have done the night walk with Terra Travel and I might have tried to... Read more

Over all a very good time for us, the Whitewater rafting with Desafio was really well done and lots of fun the guides where top notch. We loved La Fortuna and really enjoyed staying at "Arenal Springs" a really amazing hotel/resort and the hanging bridges. Good times ziplining at Monteverde and the Poco a Poco.
Beaches, Monkeys and wildlife in Manual Antonio where a highlight of the trip.

In hindsight we would not have done the night walk with Terra Travel and I might have tried to schedule the last days differently so there was less driving. (maybe a day in Jaco or somthing)

But thanks for the good times and well orchestrated adventures.

Hotel Reviews
Arenal Springs Resort
La Fortuna

This is a great hotel, super easy to stay at and extremely well run, very enjoyable stay.

Tips for future travelers

Stay longer

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

Its very funky and rustic, lots of wildlife and monkeys, good options for restaurants, pools and beaches

Tips for future travelers

Its not a typical 4 star hotel, the service levels are lower than what you would expect, its very casual and slightly run down. Also long walks to beaches, restaurants and town etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crowne Plaza San Jose La Sabana by IHG
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde

Its a good hotel excellent location. Awesome amenities

Tips for future travelers

There is no gym but take advantage of the yoga matts and meditation area

Authenticity & Character
Great yoga type room I did a yoga work out daily with spectacular view
Location
close enough to walk to most things and restaurants
Staff
all friendly and helpful
Cleanliness & Comfort
Clean and tidy
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on May 02, 2022

Hi Dan,

Thank you very much for your comments and feedback about the trip that we organized for you in our country. I am glad to hear that you enjoyed the activities that we arranged for you, no much the night walk in Manuel Antonio but you still have the chance to experience the amazing wildlife at the park.

We hope to have the opportunity to welcome you again in the future on a new adventure.

Best,
Randall

In 40+ uears of global travel we have never u...
Argentina | Apr 14 - Apr 28, 2022

Brian
Brian B.
Canada | Reviewed on Apr 29, 2022
In 40+ uears of global travel we have never used an agent before but now we are sold. Our flights, car rentals and transfers worked like clockwork and Oleksandra was efficient and responsive. In particular Oleksandra saved the day when our return flight (booked by us) was cancelled at the last minute and our hotel was full. Oleksandra contacted our airline when we could not and gave us alternative options. She also got us a very nice hotel at a good price for our extra night. Muchas gracias... Read more

In 40+ uears of global travel we have never used an agent before but now we are sold. Our flights, car rentals and transfers worked like clockwork and Oleksandra was efficient and responsive.

In particular Oleksandra saved the day when our return flight (booked by us) was cancelled at the last minute and our hotel was full. Oleksandra contacted our airline when we could not and gave us alternative options. She also got us a very nice hotel at a good price for our extra night.

Muchas gracias Oleksandra.

Hotel Reviews
Design Suites Bariloche
San Carlos de Bariloche

very nice hotel on the shores of the lake close to town. I would have given 5 stars if our room had a better view. The indoor/outdoor pool was very nice but is probably due for renovation and the ladies bathroom in the pool area was not up to the standars of the rest of the facility. The restaurant was very good and we had 2 dinners at the hotel. The room design was beautiful but the internet connection was a bit sketchy, we shifted to various netwoks several times during our stay.

Tips for future travelers

I would seek a room in one of the lower number building like 1 or 2 (we were in 4 and had a nice view of another building)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
room was great pool shower for the ladies a bit gross
Rendez-Vous Hotel Buenos Aires
Buenos Aires

This hotel is very well located in the heart of bars and restaurants of Palermo and is reasonably priced. The lowest priced rooms in this cozy hotel are snug and I would opt for an upgrade to a bigger room. The staff was exceptionally helpful and friendly and language was never an issue. Breakfast was good and the bed was very comfortable. When our flight home was cancelled at the last minute Marion was very helpful and sympathetic. Gracias.

Tips for future travelers

Upgrade to a larger room.

Authenticity & Character
very nice design
Location
Staff
personal touches and friendliness
Cleanliness & Comfort
Activity Reviews
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

we did not do this activity

Walking Tour Premium
Walking Tour Premium
Buenos Aires

we learned a lot about the city and had a comprehensive tour by a very knowledgeable guide.

Quality of Experience
personal touch and great knowledge
Guides, Drivers and Staff
Transport
Local specialist: Oleksandra Stefanyuk
Oleksandra
Oleksandra Stefanyuk
Local specialist in Buenos Aires | Replied on May 04, 2022

Dear Brian,

Thank you very much for your feedback. We are glad that you have had a good time in Argentina and hope that despite the inconvenience with your return flight you brought back with you good memories of our country.

Best wishes
Oleksandra

10 day group tour - Athens, Naxos and Santorini
Greece | Apr 17 - Apr 26, 2022

Alysia
Alysia P.
Matthews, NC | Reviewed on Apr 28, 2022
I would give this trip 10 out of 10 stars! This has been our favorite international trip that we have taken. We started planning in 2018 for a 2020 trip but unfortunately was pushed back due to covid. Our agent Harris has been fantastic to work with through our all of the hurdles. He was always responsive and organized the best tours, hotels and activities for us. Our first two days were spent in Athens. The Acropolis and Ancient Athens Mythology Tour on our first day was a perfect way to... Read more

I would give this trip 10 out of 10 stars! This has been our favorite international trip that we have taken. We started planning in 2018 for a 2020 trip but unfortunately was pushed back due to covid. Our agent Harris has been fantastic to work with through our all of the hurdles. He was always responsive and organized the best tours, hotels and activities for us.

Our first two days were spent in Athens. The Acropolis and Ancient Athens Mythology Tour on our first day was a perfect way to learn about the city. Athens was unique - lots of graffiti, history and crazy driving! We walked the streets of Plaka and got to experience some local cuisine and shopping. Our hotel Home and Poetry was perfect for our large group of 8. The rooms were quaint and the owner made additional recommendations for us during our stay.

I was extremely glad Harris recommended we stop on the island of Naxos for three days. This was my favorite stop. The island was lovely and so were the people!. We stayed at the cutest hotel Villa Adriana and the owners were amazing! The hotel was super clean, the rooms were beautiful and the food every morning was delicious. The hotel is a family owned business and the owner was so sweet! We even invited him to join us for dinner and drinks one night. We absolutely loved the food and culture with Vioma Greece that Harris booked for us. Our guide, Katarina, took us to an olive press to taste the amazing olive products, the village of Apeiranthos to eat at @platanos_tavern_ apiranthos where we had the same food stop as Anthony Bourdain. It was amazing!

Our second day on Naxos was spent hiking Mount Zas eating their famous doughnuts at the top. We followed the hike with a recommended stop for Pizza! We watched the sunset a Apollo's door, went to a Greek Othodox church service and finished our trip with a morning spent at one of the top 10 beaches in the world! The people on this island were truly amazing and some of the friendliest people we have met during our travels.

Our final stop was Santorini. I've been dreaming about visiting Santorini since I can remember! This volcanic island didn't disappoint. We celebrated our first night in Santorni with dinner reservations recommended by Harris at Aroma Avlis, restaurant and winery 🤤 The food and wine was mouth watering and the service was on point!

Our second day was spent with touring different parts of Santorini and taking insta worthy photos on the Santorini Highlights Tour! The well known village of Ouia is just a beautiful as it looks in the pictures. It was very crowded (lots of cruise boats) but I definitely want to go back because I didn't feel like I got to experience all the village had to offer.

Our last full day was a a sunset catamaran cruise through the caldera. Fantastic views, hot springs, delicious food and great company! We could not have planned a better trip and our entire group is ready to get another trip on the books with Harris and the KimKim travel team. I highly recommend them using them for all of your travel needs!

Hotel Review
Home and Poetry
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Naxos Food & Culture Tour
Private Naxos Food & Culture Tour
Naxos
Quality of Experience
h
Guides, Drivers and Staff
Transport
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on May 04, 2022

Hi Alysia,

Thank you very much for your kind words! All the team is more than happy that you had a great time in our sunny country. I hope that you left Greece with the best memories and I wish that we are going to work together again in the future to organize an amazing trip.

I wish you the best!

King regards,
Harris

What an amazing adventure!
Peru | Apr 9 - Apr 17, 2022

Jeff
Jeff O.
Los Angeles, CA | Reviewed on Apr 28, 2022
When we started planning our trip to Peru we were overwhelmed by all the options we had and all the places we wanted to see. By working with Liz Karen she was able to pick the best of the best options for our family. Every detail was planned from the minute we arrived in Lima and included the most amazing tours and excursions including private tours of Lima, Cusco, Machu Pichu, and a rock climbing/ziplining adventure over the Sacred Valley in Peru. Our guides were knowledgable and friendly... Read more

When we started planning our trip to Peru we were overwhelmed by all the options we had and all the places we wanted to see. By working with Liz Karen she was able to pick the best of the best options for our family. Every detail was planned from the minute we arrived in Lima and included the most amazing tours and excursions including private tours of Lima, Cusco, Machu Pichu, and a rock climbing/ziplining adventure over the Sacred Valley in Peru. Our guides were knowledgable and friendly and there was not a detail missed. Liz even arranged for us to be Covid tested on the final day so we had a simple entry back into the United States. The amazement of the trip was matched with a resonable cost and excellent accomodations along the way. Our family had an amazing adventure and if you are smart you will book your next adventure with KimKim and let them plan every detail of your next adventure.

Hotel Review
Yawar Inka Hotel
Cusco

Excellent accomodations, clean and conformtable rooms, and the staff was friendly and welcoming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Groupal Quad bikes tour in Moray + Maras & Zip Line + Via Ferrata
Groupal Quad bikes tour in Moray + Maras & Zip Line + Via Ferrata
Cusco

The adventure was so amazing the guides made us feel comfortable throughout even though the adventure was challenging and scary.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on May 03, 2022

Hi Jeff,
Thank you so much for the good vibes and the great comments, I am very happy to know that you enjoyed your trip!
I wish you all the best in the future, and if you decide to come back sometime, feel free to contact me.
Kind regards.
Liz.

Adventures through Iceland
Iceland | Apr 12 - Apr 19, 2022

R
Rachel O.
San Jose, CA | Reviewed on Apr 28, 2022

Emanuela was absolutely fantastic to work with on this trip. She helped plan a wonderful Iceland adventure and helped us keep our costs down while exploring all the beauty that Iceland has to offer. She made sure to include the 'must see' spots, while also taking us off the beaten path to explore in places like Varmaland. She was extremely communicative during the trip and helped answer all of our questions no matter how big or small. Would definitely use KimKim and work with Emanuela again! Snow mobiling is also definitely worth it :)

Local specialist: Emanuela Grieco

Our experience with Kimkim was beyond perfect
Morocco | Apr 16 - Apr 23, 2022

R
Renelle B.
the Netherlands | Reviewed on Apr 28, 2022

Our experience with Kimkim was beyond perfect. Communication was fast and efficient. We got the exact tour we wanted and all the accommodations and service were amazing. Our driver made us feel comfortable and safe and took good care of us. The local tour guides were knowledgeable and gave us great tours of the city. We highly recomment booking a tour with Kimkim. We will definitely check with them for our next trips.

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on May 06, 2022

Hi Renelle!

We are so glad to hear that you had a wonderful trip and that your were well taken care of by Yasinne! So glad that you all were able to get to Morocco in the end!

Thanks again and keep in touch!
Sharon, Yassine, and the rest of the Morocco Immersion family

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.