Kimkim Trip Reviews

4.8
Based on 19,788 ratings
Read 19,788 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Gift to my parent
Colombia | Mar 16 - Mar 22, 2026

Ana
Ana G.
Brazil | Reviewed on Mar 23, 2026

Wendy was simply FABULOUS! She helped me prepare a trip to Colombia to my parents as a gift and was thoughtful in every aspect of the trip. She has a great knowledge of her country and activities that can be done, which means she has excellent suggestions on what to do. Besides, she truly understood the challenge and prepared a tailored itinerary, even considering that my parents speak Portuguese! All of the chosen hotels were very good and she was even able to arrange special treats for them. I can't reinforce how much I recommend Wendy and her team! Muchas gracias, querida!!!

Local specialist: Wendy Romero

Trip to Finland
Finland | Mar 11 - Mar 16, 2026

Jennifer
Jennifer E.
Chicago, IL | Reviewed on Mar 23, 2026
We had the most incredible trip to Finland, and we truly can’t thank Moonika and kimkim enough for making it so special! The excursions were unforgettable. Dog mushing was such a thrill, ice fishing was peaceful and unique, and spending the day with the a reindeer herders wife, and family was incredibly special and authentic. These experiences, in particular, are something we will never forget. Every detail was perfectly planned. Our stay at the Hotel Fabian was absolutely... Read more

We had the most incredible trip to Finland, and we truly can’t thank Moonika and kimkim enough for making it so special!

The excursions were unforgettable. Dog mushing was such a thrill, ice fishing was peaceful and unique, and spending the day with the a reindeer herders wife, and family was incredibly special and authentic. These experiences, in particular, are something we will never forget.

Every detail was perfectly planned. Our stay at the Hotel Fabian was absolutely wonderful—such a great location in Helsinki and beautiful accommodations—and the cabin in Lapland was truly magical. It felt like something out of a dream and gave us such a unique and memorable experience.

What we appreciated most was how seamless and stress-free everything felt. Even after our flight was cancelled, Moonika stepped right in and adjusted our itinerary. We were able to fully enjoy every moment knowing everything had been so thoughtfully arranged.

Thank you for creating such a meaningful and unforgettable trip for us. This is our second time using kimkim (first trip was to Norway) and we are so grateful- can’t wait to plan our next adventure with you!

Jenn

Hotel Reviews
Hotel Fabian
Helsinki

Our stay at Hotel Fabian in Helsinki was absolutely wonderful and the perfect way to end our Finland trip. From the moment we arrived, the atmosphere felt warm, stylish, and welcoming. The hotel itself is beautifully designed—modern yet cozy, with thoughtful touches that make you feel right at home. Our room was spacious, spotless, and comfortable, making it easy to relax after a day of exploring the city. One of the standout aspects of Hotel Fabian is its location. It’s perfectly situated within walking distance to so many of Helsinki’s highlights, yet still feels peaceful and tucked away. What truly made our stay special was the staff. Everyone we encountered was friendly, helpful, and genuinely invested in making our experience great. Whether it was recommendations, directions, or just a warm greeting, their hospitality did not go unnoticed. Hotel Fabian strikes the perfect balance between boutique charm and high-end comfort. We would absolutely stay here again and highly recommend it to anyone visiting Helsinki!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aurora Village
Ivalo

Our stay at Aurora Village in Lapland was great—one of those rare experiences that feels magical from start to finish. From the moment we arrived, we were welcomed with such warmth and hospitality that we instantly felt at home, despite being so far from it. Though no one helped us to our cabin with such heavy luggage and mushy snow, the cabins were beautifully designed—cozy, modern, and perfectly positioned to take in the stunning Arctic surroundings and gave us a deeper appreciation for the beauty and culture of Lapland. If you’re looking for a once-in-a-lifetime Arctic getaway, Aurora Village is it. We left with full hearts and amazing memories.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
LapinTintti Eco-Cabin
Inari

Our stay at Lapin Park Tintti Eco Cabin was truly unforgettable. From the moment we arrived, we were struck by how peaceful and beautifully remote the setting was—surrounded by pristine nature, it felt like stepping into a winter dream. The cabin itself was cozy, thoughtfully designed, and perfectly balanced rustic charm with modern comfort. Everything felt intentional, and you can really appreciate the eco-conscious approach without sacrificing comfort. What truly made this experience exceptional, though, was Terhi and Arto. They went above and beyond in every possible way to make our stay special. Their warmth, kindness, and genuine hospitality made us feel more like welcomed guests than visitors. Whether it was sharing stories, helping us experience the local culture, or simply making sure we were comfortable, they added such a personal and meaningful touch to our trip. The entire experience felt authentic, peaceful, and deeply memorable. If you’re looking for a unique getaway that connects you with nature while also offering heartfelt hospitality, Lapin Park Tintti Eco Cabin is something truly special. We left feeling refreshed, grateful, and already dreaming about coming back.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrive in Helsinki in Winter, Explore
Arrive in Helsinki in Winter, Explore
Helsinki

We had such a wonderful day exploring Helsinki—it was the perfect mix of charm, culture, and relaxation. The city is incredibly walkable, making it easy to take in the beautiful architecture, waterfront views, and unique design touches around every corner. We loved strolling through the local markets, enjoying fresh food and coffee, and taking in the laid-back yet vibrant atmosphere. The blend of historic sites and modern Scandinavian style made everything feel both rich in history and refreshingly current. One of the highlights was simply soaking in the peaceful pace of the city. Helsinki has a calm, welcoming energy that makes you feel instantly at ease, yet there’s still so much to see and do. From the stunning churches to the scenic harbor, every moment felt special. It was the perfect way to experience Finland beyond the winter adventures—highly recommend spending a full day here to truly appreciate everything Helsinki has to offer!

Quality of Experience
Guides, Drivers and Staff
Transport
Northern Lights Tour with Professional Photos
Northern Lights Tour with Professional Photos
Finland

Our Northern Lights tour with professional photos was a decent experience overall—some nice highlights, but a few things that could have been better. Our guide was friendly and tried his best to create a positive atmosphere throughout the evening. He was organized and made sure everyone was taken care of, which we appreciated. The location itself was beautiful, and being out under the Arctic sky was a special experience regardless. We did see the Northern Lights but we did feel like our tour guide was in a rush to drop us off. He drove to 2 different locations and then that was it for the night. We did not get the professional photos until we got back from our trip and they were just ok. They were dark, cut off and a bit blurry. The turnaround time and/or communication around receiving them could have been clearer. It would have helped to know exactly what to expect ahead of time. Overall, it was a good experience but not quite as memorable as some of the other excursions we did in Lapland. With a few improvements and a bit more luck with the aurora, it could easily be a standout experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Glass-Roof Sleigh Ride and Traditional Winter Net Fishing
Private Glass-Roof Sleigh Ride and Traditional Winter Net Fishing
Inari

Our private glass roof sleigh ride and traditional winter net fishing excursion in Lapland was beyond incredible—truly a five-star plus experience and one we will never forget. From start to finish, everything felt exclusive, peaceful, and perfectly curated. The glass-roof sleigh ride was absolutely magical. Gliding through the quiet, snow-covered landscape while being able to look up at the open sky was such a surreal experience. It felt like we were completely immersed in the Arctic wilderness, with a sense of calm and beauty that’s hard to put into words. The traditional winter net fishing was just as memorable and unique. Learning the process from Arto, hearing the history behind it, and actually experiencing it firsthand gave us such an appreciation for this time-honored way of life. It wasn’t just an activity—it was a meaningful cultural experience that connected us to the land and traditions of Lapland. By far- my favorite excursion ever! What truly elevated this experience was the private, personalized nature of it all. Our guide Arto, was exceptional—knowledgeable, patient, and genuinely passionate. We never felt rushed and were able to fully take in each moment, ask questions, and enjoy the experience at our own pace. Every detail was thoughtfully done, and you could feel the authenticity behind it. Between the serene sleigh ride and the hands-on fishing experience, it struck the perfect balance of relaxation, adventure, and cultural immersion. If you’re visiting Lapland, this is an absolute must. It’s not just five stars—it’s a once-in-a-lifetime experience that exceeds every expectation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Reindeer Herders Wife Day
Reindeer Herders Wife Day
Inari

Our day with the reindeer herder’s wife and family in Lapland was truly a once-in-a-lifetime experience—easily a five-star highlight of our trip. From the moment we arrived, we were welcomed like family into a way of life that felt both deeply authentic and incredibly special. Spending time learning about the traditions, culture, and daily rhythms of reindeer herding was so meaningful. Hearing her stories and seeing firsthand the connection between her family and the reindeer gave us a whole new appreciation for this unique lifestyle. It didn’t feel like a “tour” at all—it felt personal, genuine, and heartfelt. The day was beautifully paced, allowing us to really take it all in—from interacting with the reindeer to enjoying the peaceful surroundings of the snowy landscape, then preparing a wonderful reindeer meal followed by some arts and crafts. There was something so calming and grounding about being there, away from everything, immersed in nature and tradition. What made the experience unforgettable was her warmth and hospitality. You could feel the pride she has in her heritage and the joy she takes in sharing it with others. It left a lasting impression on us and gave us memories we will cherish forever. If you’re visiting Lapland, don’t miss this experience. It’s something truly special that goes far beyond sightseeing—it’s a genuine cultural connection that stays with you long after you leave.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sustainable Wilderness Husky Safari
Sustainable Wilderness Husky Safari
Inari

Our husky safari with Sustainable Wilderness in Lapland was truly one of the highlights of our entire trip. From the moment we arrived, everything felt authentic, well-organized, and thoughtfully designed with both guests and the animals in mind. The team was incredibly warm and knowledgeable, taking the time to explain how to safely guide the sled and sharing insights about the dogs and their care. It was clear how much they genuinely love and respect their huskies—the dogs were well cared for, energetic, and clearly excited to run. Gliding through the snowy Lapland wilderness behind a team of huskies was nothing short of magical. The scenery was breathtaking—peaceful, untouched, and straight out of a postcard. It felt like such a special way to experience the Arctic landscape. What stood out most was Sustainable Wilderness’s commitment to ethical and sustainable practices. You can truly feel that they prioritize the wellbeing of their animals and the environment, which made the experience even more meaningful. If you’re visiting Lapland, this is an absolute must-do. It’s not just an activity—it’s an unforgettable experience that connects you to nature, the culture, and these incredible dogs in the best possible way.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Mar 26, 2026

Hello Jenn,

Thank you so much for your kind words, it truly means a lot! I’m so happy to hear that you had such a memorable trip and enjoyed all the experiences. I’ll be sure to share this feedback with our partners as well.

It was a pleasure planning this trip with you, and we’d be more than happy to help with your next adventure whenever you’re ready:)

All the best,
Moonika

Venice and day trip to Pompeii/Positano
Italy | Mar 13 - Mar 21, 2026

Tammy
Tammy N.
Dallas, TX | Reviewed on Mar 23, 2026
Rita from Espiritu Travel was wonderful to work with. She was prompt and flexible and responsive. Our portion of vacation in Venice was stress free. The morning started with an excellent native Venetian guide Enirico for the Doge’s Palace and St Marks square and basilica. He was easy to understand and had a good pace. The younger guide Sebastiano(?) used for a day trip to Murano and Burano was a ton of fun although had a heavier accent making it slightly difficult to understand for our... Read more

Rita from Espiritu Travel was wonderful to work with. She was prompt and flexible and responsive. Our portion of vacation in Venice was stress free. The morning started with an excellent native Venetian guide Enirico for the Doge’s Palace and St Marks square and basilica. He was easy to understand and had a good pace. The younger guide Sebastiano(?) used for a day trip to Murano and Burano was a ton of fun although had a heavier accent making it slightly difficult to understand for our children and my husband who is a non native English speaker. The pasta making was perfect and a highlight of our trip. Our day trip was a long day but worth it. Our drivers were timely and so very patient as we shopped and looked around. The guide arranged for Pompeii was the best ! So clearly knowledgeable about the history, architecture and lifestyle of the civilization of that time , and a native as well of the area. We are so glad of the assistance for the planning of the memorable trip.

Activity Review
The Art of Venetian Masks: A Family Workshop
The Art of Venetian Masks: A Family Workshop
Venice

So much fun even for the non artsy like me. Just the right amount of time, effort and neat location to explore away from. St marks square .

Quality of Experience
Unique opportunity
Guides, Drivers and Staff
Clear and helpful
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Mar 30, 2026

Dear Tammy, thank you for your kind words and feedback! I'm thrilled to hear that you had such positive experiences during your trip to Italy. It was a pleasure working with you, and we hope to help you plan another adventure in the future! All my best, Rita 🥰

Ashley provided us with a dream vacation with...
Vietnam | Mar 2 - Mar 21, 2026

Chris
Chris H.
Los Angeles, CA, USA | Reviewed on Mar 23, 2026

Ashley provided us with a dream vacation with continuous contact and assistance, quality guides and drivers enhancing our experience, excellent hotels, and attention to details that demonstrate why she is a top rated specialist.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 23, 2026

Hello Chris and Jennifer,

That is so wonderful to hear!

I am thrilled to hear that our guides, drivers, and hotel selections helped make your trip so special. Providing that continuous support and focusing on those small details is exactly what I strive for, so I’m glad it made such a positive impact on your experience.

I truly appreciate you taking the time to share this feedback. I hope you’ve returned home with wonderful memories, and I would love to help you plan your next adventure whenever you're ready!

Best wishes,
Ashley

An amazing tour from start to finish
Australia | Mar 8 - Mar 16, 2026

Brian
Brian G.
Denver, CO | Reviewed on Mar 23, 2026
From start to finish, we really enjoyed our Australia trip planned and put together by the experts at KimKim… Every transfer was easy… Our hotels were great… And we had so many wonderful guides to help us enjoy the beautiful country of Australia… Vickie gave us a detailed tour of The Rocks area of Sydney and was such a lovely person… Guy took us on a fantastic food tour of the city, including the fish market, spice Alley, and we even had a tiger pie! He was very knowledgeable and... Read more

From start to finish, we really enjoyed our Australia trip planned and put together by the experts at KimKim…

Every transfer was easy… Our hotels were great… And we had so many wonderful guides to help us enjoy the beautiful country of Australia…

Vickie gave us a detailed tour of The Rocks area of Sydney and was such a lovely person…

Guy took us on a fantastic food tour of the city, including the fish market, spice Alley, and we even had a tiger pie! He was very knowledgeable and made the afternoon really fun…

Karen went out of her way to give us a very special tour of the blue Mountain area… We met a number of Australian animals and birds… We saw beautiful views of the Grand Canyon of Australia… She is very knowledgeable and a lot of fun… Now we want to go back to the blue Mountains!

Our stay at Ayers Rock Resort and our visits to Kata Tjuṯan and Uluru were the highlight of our trip… Graham was both driver and guide for our private sunrise and sunset excursions… Super down to earth with so much knowledge and experience…

Overall, it was a wonderful first taste of Australia… We will definitely return so we can see more of this beautiful country…

Hotel Reviews
Capella Sydney
Sydney

An elegant oasis close to the many activities of Sydney

Authenticity & Character
Elegant facilities and super comfortable room
Location
A couple of blocks from the circular Quay…
Staff
Everyone was helpful from the reception team to the restaurant personnel…
Cleanliness & Comfort
Our room was absolutely spotless and beautiful… We loved the thick robes and big towels
Sails In The Desert
Yulara

Very friendly and helpful team… Comfortable accommodations with a nice view

Authenticity & Character
The hotel is full of aboriginal, artworks, and design
Location
Very close to the amazing sites
Staff
The staff at the front desk and the restaurants were so helpful and made our visit
Cleanliness & Comfort
We love the bath robes and the tea kettle in our room!
Four Seasons Sydney
Sydney

Super comfortable room… Great view… Extremely helpful staff… Excellent restaurant… Perfect location from which to explore Sydney…

Authenticity & Character
The view from my room of the harbor was spectacular
Location
Very near the circular Quay and many local attractions
Staff
Super friendly team
Cleanliness & Comfort
We love the bathrobes and tea kettle in our room
Activity Reviews
Private Uluru Sunset Experience
Private Uluru Sunset Experience
Uluru

Although we had spent the morning watching the sunrise at the rock, the sunset was even more amazing

Quality of Experience
Watching the colors of the rock change minute by minute was the experience of a lifetime… A place we have always wanted to visit… Totally worth it…
Guides, Drivers and Staff
Graham is the best… Super knowledgeable… Always prepared… Loves his work…
Transport
Private Uluru Sunrise with Breakfast
Private Uluru Sunrise with Breakfast
Uluru

To watch the sun come up in such an amazing place is something we will never forget… Truly, one of the most unique places in the whole world

Quality of Experience
It was a cool morning, and the light was just perfect…Uluru is an incredible experience
Food
Graham had delicious food prepared… a great place to have a sunrise breakfast
Guides, Drivers and Staff
Graham was the best… Driver and Truf guide all in one! Very knowledgeable… He really enjoys his work and he shares it with everyone…
Transport
Afternoon Kata Tjuta Domes Visit
Afternoon Kata Tjuta Domes Visit
Uluru

Although it was a very hot day, the area is dramatically beautiful, and the colors were amazing… Almost out of this world…

Quality of Experience
An amazing place… Stunningly, beautiful and dramatic
Guides, Drivers and Staff
Matias was a very knowledgeable guide— very enthusiastic about the beauty of this area
Transport
Private Blue Mountains Day Trip
Private Blue Mountains Day Trip
Sydney

We had a fabulous day on our tour of the blue Mountains… Karen took us to meet Australian animals, then she took us to view the beautiful Grand Canyon of the blue Mountains… Absolutely stunning… It was a misty day, which made it even more magical…

Quality of Experience
We had no idea that such a green and jungle like area existed so close to Sydney! We will plan a future trip to come back to this area and really spend some more time…
Food
We had a delicious lunch at a local restaurant with a beautiful view…
Guides, Drivers and Staff
Karen was both driver and guide… Super knowledgeable… So much fun… she gave us a detailed, personalized tour of the area…
Transport
Private Taste of Sydney Experience
Private Taste of Sydney Experience
Sydney

From the fish market to the spice Alley to the tiger pie, it was a super fun afternoon… And we were very full!😊

Quality of Experience
We really saw so many different areas of the city… And tasted so many different foods
Food
We enjoyed so many different flavors throughout the afternoon… Quite a variety
Guides, Drivers and Staff
Guy was a lot of fun and was very knowledgeable… He’s been in the food and hotel industry for many years and he is an expert on the tastes of Sydney, for sure!
Transport
Guy was driver tour guide… Very safe… We got lots of good parking, too😊
Private Rocks Walking Tour
Private Rocks Walking Tour
Sydney

Vickie gave us a very personalized tour… She took extra time to show us the little details and back Allyz of the rocks… She loves the history of the area and it shows! A beautiful person!

Quality of Experience
Vickie really customized the tour for us… she spent extra time giving us lots of unique details of the area
Guides, Drivers and Staff
Vickie was the best!
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Mar 30, 2026

Thank you for taking the time out of your around-the-world trip to share your experiences! I'm so happy you had an amazing time in Australia and that the guides really stood out! I hope to help you and Peter plan another trip in the future! ✨

Wonderful Eight Days in Panama!
Panama | Mar 14 - Mar 22, 2026

Matt
Matt D.
Austin, TX | Reviewed on Mar 23, 2026

Wonderful Eight Days in Panama! Emily handled all the logistics superbly, we never felt out of touch. Isla Palenque was a lovely contrast to Boquete and Panama City.

Local specialist: Emily Solís
Emily
Emily Solís
Local specialist in Panama | Replied on Mar 23, 2026

Hi Matt

Thank you so much for your kind words! It means a lot to hear that you had such a wonderful time in Panama

I’m delighted that you enjoyed the contrast between Boquete, Panama City, and Isla Palenque, each destination really does offer something unique and special. It was an absolute pleasure assisting you with the logistics, and I’m so glad you felt well supported throughout your journey.

It was a pleasure being part of your trip, and I hope we can assist you again in the future

Warm regards,
Emily

Unforgettable family vacation
Finland | Mar 14 - Mar 21, 2026

Julie
Julie C.
Newark, NJ | Reviewed on Mar 22, 2026
Every single activity was amazing. We created incredible memories together. Everyone was so professional and accommodating. Thank you so much! Read more

Every single activity was amazing. We created incredible memories together. Everyone was so professional and accommodating. Thank you so much!

Hotel Reviews
Nova Skyland Hotel
Rovaniemi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kurula's Resort
Pyhätunturi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Northern Lights Village Pyhä
Pyhä
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Group Reindeer Safari and Farm Visit
Group Reindeer Safari and Farm Visit
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Ski Lesson and Experience in Rovaniemi
Ski Lesson and Experience in Rovaniemi
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Flexible Northern Lights Hunting
Flexible Northern Lights Hunting
Finland
Quality of Experience
Guides, Drivers and Staff
Transport
Electric - Fatbike Tour to Amethyst Mine
Electric - Fatbike Tour to Amethyst Mine
Finland
Quality of Experience
Guides, Drivers and Staff
Transport
Long Husky Safari and Farm Visit
Long Husky Safari and Farm Visit
Finland
Quality of Experience
Guides, Drivers and Staff
Transport
Snowmobile Safari
Snowmobile Safari
Pyhä
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Mar 23, 2026

Hello Julie,

That’s so wonderful to hear, thank you for sharing this! I’m really glad everything went so well and that you were able to create such special memories together. It was a pleasure helping you plan this trip, and I hope to have you as our guests again in the future.

All the best,
Moonika

Fantastic holiday in Thailand
Thailand | Feb 27 - Mar 15, 2026

Mickael
Mickael M.
France | Reviewed on Mar 22, 2026
We would like to say a huge thank you to Hoa, our local specialist, for planning such an incredible holiday for us. Everything was perfectly organised from start to finish, and we couldn’t have asked for a better experience. A special mention to the guides at every location — they were absolutely amazing. Their knowledge, passion, and friendliness made every visit interesting and enjoyable. They shared so much useful information about the history, culture, and local life, which made the... Read more

We would like to say a huge thank you to Hoa, our local specialist, for planning such an incredible holiday for us. Everything was perfectly organised from start to finish, and we couldn’t have asked for a better experience.

A special mention to the guides at every location — they were absolutely amazing. Their knowledge, passion, and friendliness made every visit interesting and enjoyable. They shared so much useful information about the history, culture, and local life, which made the trip much more meaningful and memorable.

Some of our most memorable places included the stunning islands, beautiful temples, vibrant cities, and incredible landscapes we visited along the way. Every destination felt unique and special, and it was clear a lot of thought went into the itinerary.

Thanks to Hoa and the fantastic local guides, this trip was not just a holiday but an amazing experience we will remember for a long time. We would highly recommend Hoa to anyone planning a trip — truly outstanding service and organisation.

Activity Reviews
Chiang Mai from a Different Perspective by Bike
Chiang Mai from a Different Perspective by Bike
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Private Elephant Rendezvous & Bamboo Rafting in Mae Tang
Private Elephant Rendezvous & Bamboo Rafting in Mae Tang
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Encounter oriental gastronomy in Chiang Mai
Encounter oriental gastronomy in Chiang Mai
Chiang Mai
Quality of Experience
Loop
Food
Guides, Drivers and Staff
Transport
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 23, 2026

Dear Mickael, Alex, and Domi,
Thank you so much for your kind words - it truly made my day 🤍
I’m so glad to hear you had such a smooth and memorable trip, and that you enjoyed the guides and each destination along the way. I’ll be sure to share your lovely feedback with the team!
It was a pleasure planning this journey for you all, and I hope to help create another adventure for your group to this part of the world in the future!
Best wishes from the Land of Smiles 😊
Hoa & Exotic Voyages Team

Our 11 day trip to Finland started out with b...
Finland | Mar 11 - Mar 21, 2026

Gail
Gail M.
Chicago, IL | Reviewed on Mar 22, 2026
Our 11 day trip to Finland started out with both my husband and myself very sick and we had to cancel some of our activities for the first day. Lilla was very accommodating in getting the cancellations done. We arrived in Helsinki and took the overnight train to Kolari where our driver picked us up and took us to the Levin Iglut Glass Igloos in Levi where we spent two nights. Unfortunately, it was very foggy both days and we were unable to see the Northern Lights which was a huge... Read more

Our 11 day trip to Finland started out with both my husband and myself very sick and we had to cancel some of our activities for the first day. Lilla was very accommodating in getting the cancellations done.

We arrived in Helsinki and took the overnight train to Kolari where our driver picked us up and took us to the Levin Iglut Glass Igloos in Levi where we spent two nights. Unfortunately, it was very foggy both days and we were unable to see the Northern Lights which was a huge disappointment.

We went on a reindeer adventure with Eanan company. The guides were very informative and we got to feed the reindeer and take a short reindeer sled ride.

The next day a driver picked us up from the hotel and drove us to Rovaniemi. We spent the day at the Arktikum Museum because ice skating was canceled at the Winter Leisure Park due to warm weather. In the evening we took the bus to the Snow Hotel where we had a guided tour and a lovely 3-course dinner. Afterwards, our driver took us to the train station where we boarded the overnight train to Tampere.

In Tampere we stayed at the lovely Solo Sokos hotel which had a sumptuous breakfast buffetwe. In the afternoon we visited the Moomin Museum which was fantastic.

The next day we took the train to the city of Turku, the oldest city in Finland and also the first capital of Finland. We had a very informative private walking tour with our lovely guide Laura from the Magni Mundi company.

Then we took the train to Helsinki where we stayed at the grand Home Hotel Jugend for four nights, which is a former castle built in 1903. We had a lively and informative private tour of Helsinki with our guide Ruylan from GreenCap tours which included some delicious Finnish food tastings. We then took a short ferry ride to Suomenlinna Island. We spent the next couple of days exploring Helsinki by tram and visiting their new modern library.

Our final day was a day trip to Tallinn, Estonia, starting with a 2-hour ferry boat ride. We had a very informative private tour of the old city with our guide from EstAdventures. The next day our driver picked us up from the hotel and drove us to the airport.

All of the hotels we stayed at were lovely. Each of our drivers was very friendly, polite, professionaland punctual. And our tour guides were genuinely interested in relaying the history and facts of the towns they were representing.

All of the private drivers we had were wonderful. They were all very professional, polite, and friendly. We were very impressed with all of them!

We want to compliment Emerson for the very careful and detailed planning of our trip, and for answering my endless questions. And special thanks to Lilla who helped to implement all of the activities of the trip and rearranged our itinerary as needed, and also answered my endless questions. We had a very memorable trip.

I would highly recommend KimKim for any of your future travel plans!

Hotel Reviews
Levin Iglut Glass Igloos
Kitilä

Levin Iglut Glass Igloos were excellent and offered a unique experience. They were clean and aesthetically pleasing. While we didn't see the northern lights, lying under the glass ceiling amidst the fog was still a memorable experience.

Solo Sokos Hotel Torni Tampere
Tampere

The Solo Sokos Hotel in Tampere was exceptional with the best breakfast buffet we've had. Everything imaginable for breakfast was available, laid out perfectly. The beds were wonderfully comfortable, making it a standout accommodation on our trip.

Solo Sokos Hotel Turun Seurahuone
Turku

Solo Sokos Hotel in Turku was very elegant and quite nice. We liked it there a lot; it was definitely one of the better accommodations we stayed at during our trip.

Overnight Train

The train cabins were very small, but had very comfortable and clean beds.

Authenticity & Character
Riding the train through the forests of Finland was an amazing experience.
Location
The overnight train was a great way to see the wonderful Finnish countryside.
Staff
We had very little interaction with any staff on board.
Cleanliness & Comfort
The cabin, bathroom and beds were very clean and the beds were very comfortable.
Activity Reviews
Turku City Walking Tour
Turku City Walking Tour
Turku

The Turku City Walking Tour was excellent. Our guide was knowledgeable and enthusiastic about Turku, making the experience very enjoyable. Despite being a lot of walking, it was well-organized, and we discovered many interesting things about the city. It was a really great tour.

SnowHotel & Ice Dinner Experience
SnowHotel & Ice Dinner Experience
Rovaniemi

The SnowHotel & Ice Dinner Experience was interesting and unique. Although there was a mix-up with our schedule, the staff was accommodating and quickly served us dinner so we wouldn’t miss our train. The food was very good, and the ice hotel, with its unique rooms and ice sculptures, was fascinating, despite the slippery floors due to melting ice.

Reindeer Adventure
Reindeer Adventure
Levi

The Reindeer Adventure was definitely a standout of our trip. We loved visiting and feeding the reindeer, and the ride was a unique experience. Learning about the reindeer lifestyle and the people who care for them was fascinating. It was an outstanding part of our trip.

Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Mar 31, 2026

Thank you so much for your kind and detailed feedback — we really appreciate it.

We’re sorry the trip started on a difficult note and that the weather didn’t cooperate for the Northern Lights, but we’re glad to hear you still had a memorable experience overall. It’s great to know the guides, drivers, and hotels all met your expectations.

Lilla and I truly enjoyed working with you and helping to put this trip together.

Hope to assist you again in the future!

Best regards,
Emerson & Lilla

Doris was easy to coordinate with, very respo...
Vietnam | Feb 28 - Mar 18, 2026

J
Janet P.
Portland, OR | Reviewed on Mar 22, 2026
Doris was easy to coordinate with, very responsive to our changes to the trip before and even during our vacation. Read more

Doris was easy to coordinate with, very responsive to our changes to the trip before and even during our vacation.

Hotel Reviews
Metta Residence & Spa
Krung Siem Reap Siem Reap

great location, away from the city but very easy to get into the city whenever you want

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Centre Point Hotel Silom

Hotel was wonderful. Rooms were very clean, breakfast was amazing, staff were very helpful.

Authenticity & Character
Location
Close to many great restaurants
Staff
Cleanliness & Comfort
Local specialist: Doris Bui

We had the trip of a lifetime and Elenora mad...
Italy | Aug 6 - Aug 15, 2025

Jenny
Jenny L.
Atlanta, GA | Reviewed on Mar 22, 2026

We had the trip of a lifetime and Elenora made sure every detail was perfect! The travel between Milan to Lake Como to Venice was seamless. We will definitely be using KimKim to plan future vacations!

Local specialist: Eleonora Arrigoni
Eleonora
Eleonora Arrigoni
Local specialist in Milan | Replied on Mar 23, 2026

Hi Jenny,
Thank you so much for your wonderful words! I’m truly happy to hear you had the trip of a lifetime and that everything went smoothly!
It was a pleasure organizing your journey, and I’d love to help you plan another unforgettable trip in the future!
Best,
Eleonora

He was punctual and had a lot of interesting ...
Chile | Sep 9 - Sep 19, 2025

Y
Yousef A.
the United Arab Emirates | Reviewed on Mar 22, 2026
He was punctual and had a lot of interesting information about the cities we visited. The other tour guides were also very nice, and the driver was helpful and cheerful. Read more

He was punctual and had a lot of interesting information about the cities we visited. The other tour guides were also very nice, and the driver was helpful and cheerful.

Activity Reviews
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Valparaiso, Viña del Mar and San Alfonso del Mar- Private Tour
Visit Valparaiso, Viña del Mar and San Alfonso del Mar- Private Tour
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine National Park - Private Panoramic Tour
Torres del Paine National Park - Private Panoramic Tour
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Hiking Glaciers and Hotsprings - Morado Glacier Hike
Hiking Glaciers and Hotsprings - Morado Glacier Hike
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Santiago City Tour
Santiago City Tour
Santiago
Quality of Experience
Guides, Drivers and Staff
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Mar 22, 2026

Yousef, Amigo!
Thanks for all the positive feedback, it has been a while since you came! I Hope everything is going great back home :)
It was great to meet you and I hope you can visit again soon!

Best Regards,
Angel

A very enjoyable trip. The right balance of...
Germany | Mar 15 - Mar 20, 2026

Kimberly
Kimberly H.
Wallingford Center, CT | Reviewed on Mar 22, 2026
A very enjoyable trip. The right balance of free time and scheduled activities. Germany is a beautiful country. Read more

A very enjoyable trip. The right balance of free time and scheduled activities. Germany is a beautiful country.

Hotel Reviews
Leonardo Hotel Mainz
Mainz

Pros: Good location. A short walk from the train station. Town is easily accessible through a nearby parking garage elevator next door to the property. Cons: Staff when we arrived was less than friendly. We arrived prior to check in and assisting us felt like an annoyance. Room was warm. Air conditioning did not work. Breakfast was included but underwhelming - cold cuts a bit discolored (as though they had been out the day prior).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Heidelberg
Heidelberg

Great central location to train and Aldstadt. Clean, Great Service and incredible breakfast.

Authenticity & Character
Location
Central location, very walkable but also near train and Aldstadt.
Staff
Staff was above and beyond. Really friendly and helpful.
Cleanliness & Comfort
Haus im Tal
München

Overall, a good experience. Pros: Great Location, Clean & Good Service Cons: 1 trash can in room, no tissues, dimly lit bathroom, room states Alexa is available but there is none

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Free Time in Mannheim!
Free Time in Mannheim!
Germany
Heidelberg Old Town & Castle Tour
Heidelberg Old Town & Castle Tour
Heidelberg

This was a walking tour that began at our Hotel. Andreas, our guide, was wonderful. Very knowledgeable and accommodating. He recommended a restaurant at lunch that ended up being closed that day during the lunch hour. We returned at dinner and it was one of the best restaurants of our trip (Hackteufel).

Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

An extremely moving experience. Our guide was very knowledgeable and kind.

Quality of Experience
Guides, Drivers and Staff
Transport
BMW Museum (entrance tickets + guided tour)
BMW Museum (entrance tickets + guided tour)
Munich
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Mar 27, 2026

Dear Kimberly,

Thank you for your detailed review. This means a lot to us!

I'm really happy you enjoyed yout trip in Germany!

I'm really sorry to read that the hotel in Mainz hasn't met your expectation. Such details help us a lot.

I'm really happy you enjoyed the tour in Heidelberg! This is an amazing town!

I wish you all the best,
Lucie

Outstanding job by Greg in planning our 3 wee...
Japan | Feb 23 - Mar 15, 2026

A
Alex v.
Chicago, IL | Reviewed on Mar 22, 2026
Outstanding job by Greg in planning our 3 week trip to Japan! He developed a well thought out itinerary, arranged travel within Japan seamlessly, and was extremely responsive throughout both the planning and during the trip. Recommend most highly. Read more

Outstanding job by Greg in planning our 3 week trip to Japan! He developed a well thought out itinerary, arranged travel within Japan seamlessly, and was extremely responsive throughout both the planning and during the trip. Recommend most highly.

Activity Reviews
Imperial Palace East Garden and Heritage of Edo Castle Tour
Imperial Palace East Garden and Heritage of Edo Castle Tour
Tokyo
Guides, Drivers and Staff
Very knowledgeable and good English
Izakaya food tour in Shinjuku (14 small tastings)
Izakaya food tour in Shinjuku (14 small tastings)
Tokyo

Outstanding - the guide (Hawaii Joe) knew his stuff and was entertaining

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Greg Varga

Our guide Mouad was professional, kind, fun a...
Morocco | Mar 13 - Mar 20, 2026

S
Susan R.
Tinton Falls, NJ | Reviewed on Mar 22, 2026
Our guide Mouad was professional, kind, fun and knowledgeable. We visited during Ramadan which made his efforts and positive energy even more appreciated. He was familiar with each of the locations we visited (and most of the staff at those locations) so we felt comfortable and connected. Best of all, he was flexible with our agenda and accommodating to our needs and preferences (ie, let's skip lunch today, or can we stop at this new location, etc). On one of our day trips, Mouad suggested we... Read more

Our guide Mouad was professional, kind, fun and knowledgeable. We visited during Ramadan which made his efforts and positive energy even more appreciated. He was familiar with each of the locations we visited (and most of the staff at those locations) so we felt comfortable and connected. Best of all, he was flexible with our agenda and accommodating to our needs and preferences (ie, let's skip lunch today, or can we stop at this new location, etc). On one of our day trips, Mouad suggested we pair with another family he thought we would like---which we did---and then organized for us to have dinner with them on our last night several days and cities later!

Our accommodations were great---comfortable, small, personal, and well-appointed. Hands down our favorite was Dar Rihanna in the Dades Valley, a family-run boutique hotel. One of the brothers is the chef and our meals there were absolutely fantastic.

Majid (our KimKim specialist) was so helpful when a family situation caused us to change our trip significantly just a few days before we left, and was on call when I left my phone in Mouad's car one night.

The drives in Morocco are very long, so I would recommend spreading out the trip with activities each day (for example, we had a day of hiking and extended our time in the desert). Otherwise each day could be driving with small stops on the way, which can be tiring.

Hotel Reviews
Riad Ksar Ighnda
Ait Benhaddou

We booked this hotel at the last minute when we had to change our plans. Perfectly adequate but more of a tourist hotel, with an American-type breakfast, many rooms, etc. High-end, clean, luxurious, great staff, but not as charming as some of the smaller boutiques we stayed in (we prefer that but some might prefer the "known" aspects of this property).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

This small camp was unique and fun---our meals were excellent, the staff friendly, and our tent was warm and comfortable. Definitely a glamping-like experience but that's what we wanted.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Keeping the sand at bay is hard work!!! The staff did a great job.
Dar Rihana Dades
Douar Aït Ouffi

By far our favorite spot in the entire trip, this family-run boutique hotel is beautifully and uniquely appointed, luxurious, and charming. We loved getting to know the family who runs this property and the food was absolutely amazing---our best meals hands-down. Can't say enough about the experience and service.

Authenticity & Character
Location
Stunning scenery and close to the hiking we selected
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

Excellent service, beautiful rooms, central location, comfortable luxury.

Authenticity & Character
Location
Central and within walking distance to all main locations we wanted to see
Staff
Cleanliness & Comfort
Activity Reviews
the Monkey Fingers Canyon loop Hike.
the Monkey Fingers Canyon loop Hike.
Boumalne Dades

Our guide was knowledgeable and experienced, we went off the beaten path (literally saw no one else except a sheep herder!) and hosted us in his home for an exceptional meal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner at Dar Salam Marrakech
Dinner at Dar Salam Marrakech
Marrakesh

This is very tourist-y and the food was mediocre. We did our best to be good sports and had fun, but there are definitely much better restaurants and experiences to be had.

Quality of Experience
Food
Cooking Class La Maison Arabe Marrakech 3 pm session.
Cooking Class La Maison Arabe Marrakech 3 pm session.
Marrakesh

So fun, we learned a lot and the staff was fun and professional.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hot Air Balloon Ride
Hot Air Balloon Ride
Marrakesh

Start to finish, a perfect morning. Competent staff, a focus on safety and professionalism, a beautiful moment of reflection, and a delicious breakfast. Wow!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day Walking tour of Marrakech
Half day Walking tour of Marrakech
Marrakesh
Quality of Experience
Food
This experience said it included a meal but actually did not (which was fine for the day, just FYI)
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Mar 28, 2026
Hello Susan,
Thank you so much for this wonderful review! I’m thrilled to hear that Mouad, your driver/guide, made such a lasting impression. His flexibility, warmth, and local knowledge are exactly what we strive for, and it’s especially touching to hear how much his energy meant during Ramadan. The dinner he arranged with the Steve family is the kind of magic that makes a trip truly unforgettable.I’m so glad you loved Dar Rihanna ; it’s a special place, and the family there puts so much...
Read more

Hello Susan,
Thank you so much for this wonderful review! I’m thrilled to hear that Mouad, your driver/guide, made such a lasting impression. His flexibility, warmth, and local knowledge are exactly what we strive for, and it’s especially touching to hear how much his energy meant during Ramadan. The dinner he arranged with the Steve family is the kind of magic that makes a trip truly unforgettable.I’m so glad you loved Dar Rihanna ; it’s a special place, and the family there puts so much heart into everything they do. Your tip about spreading out the drives with daily activities is great advice that will surely help future travelers planning a Morocco trip with me. I hope to welcome you back for another adventure soon!
Best,
Majid

Working with Angel via kimkim was fantastic! ...
Japan | Mar 8 - Mar 20, 2026

Lisa
Lisa C.
Newark, NJ | Reviewed on Mar 22, 2026
Working with Angel via kimkim was fantastic! She was very patient with my many questions, requests, and concerns. She was very responsive as well. She planned a fantastic, kid-friendly trip to Japan. I wouldn't have changed anything! I would definitely use kimkim again, and I would recommend Angel if planning a trip to Japan! Read more

Working with Angel via kimkim was fantastic! She was very patient with my many questions, requests, and concerns. She was very responsive as well. She planned a fantastic, kid-friendly trip to Japan. I wouldn't have changed anything! I would definitely use kimkim again, and I would recommend Angel if planning a trip to Japan!

Activity Reviews
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan

Yoshiko was a fantastic tour guide! She was very patient with us and with the kids, despite our slow moving pace. She was kind, knowledgeable, and explained everything so well!

Quality of Experience
Guides, Drivers and Staff
Transport
Kanazawa Full Day Walking Tour
Kanazawa Full Day Walking Tour
Kanazawa

Our full day tour with Ai from Kanazawa Tours was fantastic! She is very knowledgeable and passionate about the history and culture of Kanazawa. The entire tour was interesting and educational, and she explained everything so it was easy for the kids to understand. Speaking of the kids, she interacted with them so well! It's clear that she loves children and went out of her way to make sure they were having a good time. I would absolutely recommend requesting Ai for this tour, especially if traveling with children!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Mar 26, 2026

Hi Lisa,
Thank you so much for your lovely review! I truly enjoyed helping you plan this trip, and I'm so glad it was a perfect fit for your family. It would be wonderful to work with you again on your next adventure!
Best,
Angel

Our Iceland Adventure
Iceland | Mar 12 - Mar 21, 2026

Judy
Judy D.
Ashburn, VA | Reviewed on Mar 22, 2026
I liked the preplanning and the zoom call before departure.
Car rental- there is no longer a shuttle to Blue Car Rental. We were told the airport management discontinued all shuttles to car rentals in January. Blue Car also has no signs in airport to follow while other car rentals do. Thank you for telling us to be sure to get WiFi before we left- we did have to ask to receive.
Reykjavík Marina- Berjaya Hotel- the staff was wonderful and very helpful to give guidance and to assist with city...
Read more

I liked the preplanning and the zoom call before departure.
Car rental- there is no longer a shuttle to Blue Car Rental. We were told the airport management discontinued all shuttles to car rentals in January. Blue Car also has no signs in airport to follow while other car rentals do. Thank you for telling us to be sure to get WiFi before we left- we did have to ask to receive.
Reykjavík Marina- Berjaya Hotel- the staff was wonderful and very helpful to give guidance and to assist with city parking.
Northern Lights- the tour was not what we expected but we feel very lucky that we saw a spectacular display! The guide shared very little information about the lights, constellations or how to take a good pictures. The concept is great but was not the best experience.
Dog sledding and Sky Lagoon- fabulous!
We were upgraded for Sky Lagoon and suggest for others in the future. It was nice to have a private changing area.
Hot springs- it does not compare to the Sky Lagoon spa experience.
Loved the cliff walk and black beaches!
We were sorry whale watching was cancelled but certainly understood and you were very quick to offer alternatives and refund our money.
Geothermal Bread experience- It was touristy.
National Park- crazy windy weather. Sorry we did not get to explore more.
Super jeep experience- fantastic! Carlos was terrific, very knowledgeable and even added a cave to the day. Highly recommend!
Hotel Budir, Hotel Rangá and Panorama Glass Lodge- all great!
Hotel Ranga- Their evening observatory cabin with telescopes was a fun experience and guide very knowledgeable.
The Glass Lodge- a unique experience!
Vic- a long ride and not sure worth the travel. The weather was rainy so perhaps would have found more charming on a sunny day!
We had multiple days of snowy weather, white outs, rain, road closures- you did warn us and had us prepared- thank you! But I don’t think you can stress enough.
Your general suggestions on tipping, currency, what to pack, etc- very helpful and accurate.
KimKim and Noga did an excellent job, and it was an amazing trip. Thank you so much! I will recommend you to others.

Hotel Reviews
Panorama Glass Lodge West Iceland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very unique location
Hotel Rangá
Hella
Authenticity & Character
Location
Staff
Cleanliness & Comfort
My favorite hotel for our trip
Hótel Búðir
Búðir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms very quaint
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík

Enjoyed the restaurant and many other options near by.

Authenticity & Character
The staff
Location
Great location
Staff
Informative and helpful
Cleanliness & Comfort
Easily accessible free parking
Activity Reviews
Explore Vík
Explore Vík
Iceland

It was a rather long drive and our last day. It was raining. There is good shopping! If it was a pretty day, I think a hike would have been a great addition to the day.

Reynisfjara Beach & Reynisdrangar Columns
Reynisfjara Beach & Reynisdrangar Columns
Iceland

Rainy day- did not visit.

Dyrhólaey Arch and Cliffs
Dyrhólaey Arch and Cliffs
Iceland

Rainy day- did not visit.

Skogafoss Waterfall
Skogafoss Waterfall
Iceland

This was my favorite waterfall that we saw.

Seljalandsfoss & Gljúfrabúi Waterfalls
Seljalandsfoss & Gljúfrabúi Waterfalls
Iceland

Pouring rain! We viewed from car. If you leave in 5 minutes, you do not have to pay to park!

Thórsmörk Super Jeep Experience
Thórsmörk Super Jeep Experience
Iceland

This was probably my favorite activity. Carlos, our guide, was terrific! The hike up to the view point was great. They did have spikes for us to use. The big tires on jeep allowed us to navigate glacier river beds.

Guides, Drivers and Staff
Very knowledgeable, fun personality and accommodating to groups needs
Transport
Loved the super jeep experience!
Gullfoss Waterfall
Gullfoss Waterfall
Golden Circle

It was a long day especially navigating the weather so we omitted this activity. We were concerned about the roads and wanted to get to hotel. Waterfalls are always great to see! We did like our loop drive for the Peninsula from our hotel- Budir Hotel. The road over the mountain was closed.

Geysir Geothermal Area
Geysir Geothermal Area
Golden Circle

An easy walk from the parking lot and great it erupts frequently!

Geothermal Bakery Experience
Geothermal Bakery Experience
Golden Circle

Guide did a nice job but compared to other activities we did I’m not sure I would repeat. It was a large group and difficult to hear at times.

Þingvellir National Park
Þingvellir National Park
Iceland

The weather was cold, snowy and very windy! On a pretty day, I would have wanted more time than we planned to explore hiking trails and the sites. The exhibit at the visitor center- worthwhile to learn history. Gift shop- some nice souvenirs! We did not but you can drive down to see where the tectonic plates are.

Kirkjufellsfoss
Kirkjufellsfoss
Kirkjufellsfoss

This was our first experience with paying for parking. There are cameras so important to pay! We found the machine in lot much easier to use than app.

Whale Watching Ólafsvík
Whale Watching Ólafsvík
Snæfellsnes Peninsula

Unfortunately cancelled due to high winds, and our schedule did not allow us to rebook. We were sorry to miss.

Djúpalónssandur Black Sand Beach
Djúpalónssandur Black Sand Beach
Snæfellsnes Peninsula

This beach was more black rock vs sand. It was great to compare to other beaches. Easy walk to overlook. Two trails to beach doable.

Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula

A beautiful walking trail and easy to navigate. It was a favorite!

Búðir Church
Búðir Church
Snæfellsnes Peninsula

The church was locked so could not see the inside. There is a wonderful cemetery to see and a great view of the coast.

Gerðuberg Basalt Cliffs
Gerðuberg Basalt Cliffs
Iceland

Very snowy day- unable to really experience. The short trails were covered by snow.

Hvammsvík Hot Springs Experience
Hvammsvík Hot Springs Experience
Iceland

Raw outdoor experience!

Sky Lagoon Experience - Saman
Sky Lagoon Experience - Saman
Reykjavík
Northern Lights & Stargazing
Northern Lights & Stargazing
Reykjavík

We were very lucky and saw a spectacular display!

Explore Reykjavík
Explore Reykjavík
Reykjavík

We accomplished on our own- a great walking city!

Icelandic Dog Sledding
Icelandic Dog Sledding
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Apr 01, 2026

Thank you for your review, Judy! I'm so glad your group had a wonderful trip in Iceland. The Super Jeep tour is also one of my favorite activities and I'm glad you were able to enjoy the beautiful Þórsmörk Nature Reserve. Thanks for providing your favorite moments along with some helpful feedback.

Friends do Iceland.
Iceland | Mar 12 - Mar 21, 2026

Cathy
Cathy N.
Chicago, IL | Reviewed on Mar 22, 2026
Enjoyed the question and answer time in zoom - very informative. Blue car rental no longer has shuttle service. It is a short walk and not a problem but you may want to change instructions on how to pick up your car. The airport discontinued all rental car shuttles is my understanding. Hotels - I liked them all - in great locations, clean and very nice people. My favorite was Angel Rangá but they were all nice and The Glass house was a wonderful experience but one night is plenty for... Read more

Enjoyed the question and answer time in zoom - very informative.

Blue car rental no longer has shuttle service. It is a short walk and not a problem but you may want to change instructions on how to pick up your car. The airport discontinued all rental car shuttles is my understanding.

Hotels - I liked them all - in great locations, clean and very nice people. My favorite was Angel Rangá but they were all nice and The Glass house was a wonderful experience but one night is plenty for travelers not carrying food, etc.

Activities - Our evening to see the Northern Lights (I think the guides’s name was Ines) was successful . We definitely saw a beautiful display! The guide was not great. We basically drove out of town and stopped at the side of a road and got out and looked up w our phones. There was no instruction or hot chocolate and pastries. We just stood in the road. I thought the guide was a bit rude. A few times we had to move away from oncoming cars. But we did see the northern lights.

The dogsledding day was fun! Very nice and informative people.

I loved the SkyLagoin experience - they upgraded our passes so we had private dressing rooms . Just a really nice experience.

I loved walking the the Cliffs - gorgeous! I was a bit concerned as I do not like heights but the path is plenty far from the edge and it was a great hike.

I could pass on the geothermal bakery but that is probably just a personal choice. The people did a great job and it was nice gathering to eat the bread at the end.

The jeep day (Rangár Ding) was the overall best experience for me. Riding to remote places with Carlos giving information while driving in creeks over sand bars and lava rocks and just getting to see the gorgeous views without a lot of people was great. Lunch was good, and Carlos did an exceptional job.

Our trip ended with a canceled flight due to bad weather. We ended up staying in the Exeter hotel which is also a very nice place if you want another hotel to add to your list.

We had several days of really bad weather where driving was a challenge for us southern folks! You did a good job preparing us but you can not stress it enough. We hated missing the whale watching and really did not get to see much of the National Park due to the weather.

The overall experience was definitely 5⭐️ Your instructions were clear and accurate, you always answered our texts quickly and were helpful. The choices you guided Becky and Rosie through were great. It was a lovely week -

Hotel Review
Hotel Rangá
Hella
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Geysir Geothermal Area
Geysir Geothermal Area
Golden Circle
Quality of Experience
Kirkjufellsfoss
Kirkjufellsfoss
Kirkjufellsfoss
Quality of Experience
Explore Vík
Explore Vík
Iceland
Quality of Experience
Thórsmörk Super Jeep Experience
Thórsmörk Super Jeep Experience
Iceland
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Geothermal Bakery Experience
Geothermal Bakery Experience
Golden Circle
Quality of Experience
Guides, Drivers and Staff
Transport
Djúpalónssandur Black Sand Beach
Djúpalónssandur Black Sand Beach
Snæfellsnes Peninsula
Quality of Experience
Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula
Quality of Experience
Búðir Church
Búðir Church
Snæfellsnes Peninsula
Quality of Experience
Gerðuberg Basalt Cliffs
Gerðuberg Basalt Cliffs
Iceland
Quality of Experience
Hvammsvík Hot Springs Experience
Hvammsvík Hot Springs Experience
Iceland
Quality of Experience
Sky Lagoon Experience - Saman
Sky Lagoon Experience - Saman
Reykjavík
Quality of Experience
Northern Lights & Stargazing
Northern Lights & Stargazing
Reykjavík
Quality of Experience
Guides, Drivers and Staff
Transport
Icelandic Dog Sledding
Icelandic Dog Sledding
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Apr 01, 2026

Thank you Cathy, for the kind words and helpful feedback! We will certainly take all of it into account for future travelers. I'm glad you all had a successful trip and made it home safely after the winter storm. It was a pleasure working with you!

Japan: Tokyo, Nagano, Kyoto, Osaka
Japan | Mar 5 - Mar 19, 2026

Elizabeth
Elizabeth K.
Peru | Reviewed on Mar 22, 2026
Our trip to Japan included four cities and 7 people arriving from different parts of the world. There were a lot of moving parts, and Shona was tasked with all of the transfers which was a monumental task on its own. The drivers all communicated with us and arrived on time so there was no stress. We were able to get in touch with Shona every day that we needed to. We developed a nice mix of planned tours and time on our own. The tour guides were excellent and prompt. We did some... Read more

Our trip to Japan included four cities and 7 people arriving from different parts of the world. There were a lot of moving parts, and Shona was tasked with all of the transfers which was a monumental task on its own. The drivers all communicated with us and arrived on time so there was no stress. We were able to get in touch with Shona every day that we needed to.

We developed a nice mix of planned tours and time on our own. The tour guides were excellent and prompt. We did some touristy things like the Sumo wrestling club and the Cup of Noodles museum, but they were more fun than expected.

Very pleased overall. Two points of feedback: during the planning stages, it would be helpful if the travel agent was clear about how much time it would take to get from one location to another. We had one day planned on our own with a driver that was too rushed due to the distance from our hotel, the later pick up time, and operating hours of the spots we were visiting. The second issue was that the Kim Kim website wasn't updated with our final itinerary, so when we went into it we would see older itineraries and it all got very confusing. Part of the issue is that until you are actually in the country, it is hard to understand what you don't understand about the requirements of the day.

Hotel Review
Hotel Grand Phenix Okushiga
Nagano

Highly recommend this hotel. It is at the end of the bus line, so it is about a hour to take the bus back to things like Shibu Onsen or the snow monkeys. However, it is slopeside for the skiing. Ski rentals were in-house. If you are looking for a vibrant apres-ski scene, this is not it, but for a family gathering it was perfect. There was a full lap pool that I had all to myself. On an upper floor there are the public baths that overlook the slopes. There was a lounge with a real fire for post-skiing drinks or for lunch. They offered an in-room massage therapist who accommodated our schedule. The two restaurants were amazing. Our large group got a private room in the Japanese restaurant. The Italian restaurant had a fixed meal menu that changed each night. We had two pescatarians that they accommodated on the spot, and then remembered who they were the next time we ate there. All the food was exceptionally delicious. Service was flawless. After checkout when we drove away, the front desk person ran outside, bowed, and waved us off!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Osaka Discovery  with Cup Noodles Museum
Full Day Osaka Discovery with Cup Noodles Museum
Osaka

Cup of Noodles Museum is mostly for children, but the inventor was a rock star in Japan and the history was very interesting. Glad we did it.

Full Day Kyoto City Tour with Tea Ceremony
Full Day Kyoto City Tour with Tea Ceremony
Kyoto

Guide was prompt, knowlegeable and friendly. Would not want to miss the golden pavillion, for sure. The tea ceremony was about an hour and very informative relative to the culture.

Guides, Drivers and Staff
Snow Monkeys, Zenko-ji Temple in Nagano
Snow Monkeys, Zenko-ji Temple in Nagano
Nagano

We visited these sites with a private driver and no guide. There is nothing wrong with doing it this way, but the issue we had was that from our hotel, it was over an hour to the temple and we didn't leave until 11:00AM. So we were rushed the whole time. The town around the temple is nice to explore but we barely had an hour. The walk into where the snow monkeys are is over 30 minutes and the park closes at 4pm.

Tokyo: Sumo Show Experience with Chicken Hot Pot and a Photo
Tokyo: Sumo Show Experience with Chicken Hot Pot and a Photo
Tokyo

We had some sceptics on the trip, but this turned out to be a lot of fun, plus we learned about the sport. It is a tourist experience, and the food was meh, but the host and the wrestlers were such fun. Glad we included it on the trip.

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Mar 22, 2026
Hi Elizabeth, Thank you so much for your thoughtful and detailed feedback—I truly appreciate you taking the time to share your experience 😊 I’m glad to hear the trip went smoothly overall, especially given the complex setup with multiple arrivals and cities. It means a lot to know that the transfers were well coordinated, the drivers were punctual, and that you felt supported throughout the journey. I’m also happy you enjoyed the mix of guided tours and free time—and that experiences like... Read more

Hi Elizabeth,

Thank you so much for your thoughtful and detailed feedback—I truly appreciate you taking the time to share your experience 😊

I’m glad to hear the trip went smoothly overall, especially given the complex setup with multiple arrivals and cities. It means a lot to know that the transfers were well coordinated, the drivers were punctual, and that you felt supported throughout the journey.

I’m also happy you enjoyed the mix of guided tours and free time—and that experiences like the sumo club and Cup Noodles Museum turned out to be fun surprises!

Thank you as well for your constructive feedback. You’re absolutely right—being clearer about travel times during the planning stage is very important, and I’ll make sure to improve on that moving forward. I also sincerely apologize for the confusion caused by the itinerary updates on the Kimkim platform. I understand how that could complicate matters, especially during the trip.

It was truly a pleasure assisting you and your group, and I hope to help you again on another adventure in the future!

Warm regards,
Shona

Our guide Mohammed was amazing as well as our...
Morocco | Mar 14 - Mar 21, 2026

S
Steve F.
Atlanta, GA | Reviewed on Mar 22, 2026
Our guide Mohammed was amazing as well as our guide thru the monkey finger hike Read more

Our guide Mohammed was amazing as well as our guide thru the monkey finger hike

Hotel Reviews
Riad al Rimal
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chergui
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Asfalou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Sky Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Palm Dades
Boumalne Dadès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Mar 28, 2026

Hello Steve,
Thank you so much for the kind words! I’m delighted to hear that Mohammed took great care of you. He truly is one of the best. And it sounds like the Monkey Finger hike was a highlight! Having a knowledgeable guide through that trail makes all the difference. I hope to have you back for another adventure soon!
Best,
Majid

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