Kimkim Trip Reviews

4.8
Based on 16,499 ratings
Read 16,499 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A most memorable mother/daughter trip to France
France | May 12 - May 21, 2025

Kim
Kim R.
Newark, NJ | Reviewed on May 28, 2025
I travelled to France with my 23-yr-old daughter and we had a most memorable experience. I went to Italy & Greece last year with the amazing help of KimKim and have to credit that positive experience for my getting to return to Europe again so soon! Liz helped me curate an itinerary that was respectful of my budget, our time, and our interests. All excursions, from the tour guides involved to the locations and the experience, were top quality. Our budget allowed for the moderate hotel... Read more

I travelled to France with my 23-yr-old daughter and we had a most memorable experience. I went to Italy & Greece last year with the amazing help of KimKim and have to credit that positive experience for my getting to return to Europe again so soon! Liz helped me curate an itinerary that was respectful of my budget, our time, and our interests. All excursions, from the tour guides involved to the locations and the experience, were top quality. Our budget allowed for the moderate hotel accommodations and all were great. They were centrally located and easily accessible to all we wanted to see. We were ESPECIALLY pleased with the location of our Nice hotel.
We enjoyed Paris, Aix En Provence, and Nice. We were somewhat pleasantly surprised to love Paris as much as we did. The only thing we wish were different was that we had more time to spend there. The Eiffel Tower did not disappoint! We enjoyed casual meals in the outdoor spaces of various cafes, we took an hour boat ride down the Seine, We enjoyed the gardens of Luxembourg Palace, shopped the Champs Elysses (where my daughter enjoyed a luxury purchase experience that she had looked forward to), experienced the Louvre, and went on 2 arranged excursions/tours: A chocolate and pastry making tour and a tour of the Champagne region. Both were excellent. The chocolate/pastry tour was a private walking tour that enabled us to see other neighorhoods in Paris. Led by Aude, a very pleasant, professional, and educated young woman, It lasted about 3 hrs and was perfect for us. The Champagne tour was a full (10 hr) day led by Enzo who taught us so much. We loved this small group experience.
In Aix, we stayed a bit "off the beaten path" in a hotel with a lovely pool. We went into town for some shopping and dining but, our "main event" was going on a day trip to a fisherman's village, Cassis. This is likely our favorite part of the trip. What a beautiful small village with incredible views of the bluest waters! Led by Camille, a TERRIFIC guide, we enjoyed a boat ride to the Calanques, free time to have a lovely lunch of fresh caught fish and shopping. We also took a short ride up the mountain to see the views from above. The day ended with a wine tasting at a quaint winery.
Our time in Nice was NICE! We really loved how centrally located we were. Our arranged excursions were: a private boat ride on a small, solar powered catamaran and a perfume making class. The boat ride was in the evening. It was serene and scenic on the waters between Nice & Monaco. The perfume making class was a bit quick but well done and in a lovely perfumery with a long history. Everything else we did was "self guided" but KimKim took the time to make suggestions, give directions, etc. even though this was the case. We spent a full day at a beach club, took a day trip to Monaco/Monte Carlo (where we had a very "hoity toity" cocktail and luncheon experience), shopped in an area called Old Town, and just enjoyed shopping and dining.
In addition to the excursions and accommodations arranged by KimKim, our train transfers to Aix and Nice were flawlessly prearranged my KimKim, as were our rides to and from the airports.
We couldn't have wished for a better time together. KimKim gets high praise!

Hotel Reviews
Hôtel A la Villa des Artistes
Paris

Small/boutique style. Centrally located in the 6th "district." We did not have the breakfast as part of our arrangement but could see it was quite nice. They have a small outdoor courtyard that was lovely. Overall, a "no frills" hotel but was all we needed for the amount of time we were spending there (most of our time was spent "out & about). I had asked KimKim to keep me on a lower floor and the hotel accommodated that easily. The room was clean and quiet. The beds comfortable. There was construction on the street so there were times the street was closed to cars, making it a little tricky for uber, etc. I would recommend it!

Authenticity & Character
Location
Staff
Of note: our interaction with them was quite limited but all positive
Cleanliness & Comfort
Escale Oceania Aix-en-Provence
Aix-en-Provence

This hotel did not feel as centrally located as we expected. A ride into the center of town was quick and not a problem, however. They have a nice pool area that we made use of any chance we could. They have a restaurant/bar that was open for dinner the night we arrived (Thursday) but, oddly, not on the second night we were there. We ordered food to be delivered from an outside source when the restaurant was closed and, even though they have indoor/outdoor dining seating, we were told we had to eat it in our room. They also have a nice breakfast buffet. The rooms were clean and comfortable, with good temp control. We had a nice window with a view overlooking the pool

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Nice Promenade des Anglais
Nice

Great location on a central corner of The Promenade. We had a spacious room on a lower floor (per request) that was quiet and comfortable. We had been told to expect a "Sea View" room but, unfortunately, did not receive. KimKim was accessible and responsive to us promptly. This hotel had an ice machine (something that I found to be GREAT and not common) and ready access to water coolers. They had a beautiful space for their expansive breakfast buffet that was open to outside. All we had to do was walk out the main entrance in any direction to start seeing the sites, shops, and restaurants/cafes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Aix-en-Provence

IF I had to pick, this would be the favorite outing of the trip. What a beautiful day. Camille, our tour guide (we had a small group of 6), was wonderful. She was personable, informative, timely, etc. The village was perfection. Quaint, scenic, walkable, great (fresh) seafood, and so much more. We spent approx an hour on a small catamaran to see the Calanques. Gorgeous! It was a cloudy day so we couldn't see the full beauty of the blue water UNTIL we were driven to the mountain top and looked down. WOW! The views from up there! In between these two things, we enjoyed shopping/strolling to a perfumery and praline shop. We had time on our own for more shopping and to have lunch. Camille recommended several places and we were glad to have taken her up on her suggestion. We had a terrific lunch by the water. After done enjoying our time there (I'd love to return to stay overnight and take day trips from there), we went to a local, family owned winery (Bodin) for a wine tasting. LOVED this day trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Private French Riviera Sunset Electric Cruise
Private French Riviera Sunset Electric Cruise
Nice

This was a private boat tour that lasted an hour along the shoreline of the Riviera, between Nice and Monaco. Our guide (Wiliam, in English) was so kind. The catamaran was small and nice. It is solar powered and VERY quiet as a result. The whole area & experience was very peaceful and serene. The views were spectacular from the water. MANY ornate villas perched in the cliffsides and yachts in the water. It was just a very relaxing hour after a full day. We really enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
We took an uber to our meeting point and it was the most scenic, beautiful Uber drive ever! As for the catamaran, so nice. Simple, small, quiet, and private
Perfume Workshop
Perfume Workshop
Nice

This workshop was pretty quick for the amount of people involved (14). The staff member was quite capable and helpful but it felt like we could have benefited from a bit more time. We learned alot about making a perfume that is a scent based on many scents we prefer. We left with a full bottle of our personal creation and had an opportunity to shop in the perfumery after (without feeling like we HAD to). We enjoyed it so much!

Quality of Experience
Guides, Drivers and Staff
Transport
n/a. It was in walking distance from our hotel.
Seine River Cruise with Audio Guide
Seine River Cruise with Audio Guide
Paris

This was relaxing and nice. 3 stars may be a bit "unfair" as we were SO tired from travel. It was convenient in that a boat leaves every hour. Although our ticket came with a time, we weren't pressured to be there at a specific time. There was plenty of room aboard for anyone/everyone to have a coveted outdoor seat. I think, because of something we misunderstood (?), we did not have access to the audio portion. However, we were able to hear some of the highlights and, just seeing the beautiful landmarks all around was great. We were able to walk over to the Eiffel Tower from the dock once finished, which was an added bonus.

Quality of Experience
Guides, Drivers and Staff
No real interactions with guides/staff
Transport
Entrance Ticket: Louvre Museum + Reserved Access to Mona Lisa
Entrance Ticket: Louvre Museum + Reserved Access to Mona Lisa
Paris

We were not interested in spending our limited time inside museums all day but definitely wanted to experience the Louvre and some of its highlights. This tour was just right for us. We started spending some time on the exterior grounds, which were very impressive! A group of approx 15 of us were then led through the VERY busy and hectic entrance (and we went through a "secret" entrance that wasn't even as crowded) to an area where the guide explained what we would be seeing on our way to the Mona Lisa. We had been prepared by many a person to have low expectations re seeing the Mona Lisa. I am glad we had fair warning because it was exactly what we were prepped for: CROWDED, small, and no time to stay and admire. Having said that, we wouldn't have missed the chance to see her. After, we were given the opportunity to spend time on our own vs reconvene for a tour through a few more areas. We chose to wander on our own. We saw an exhibit of Haute Couture which was new and fabulous.

Quality of Experience
Guides, Drivers and Staff
Transport
N/A. We arrived on our own in this case.
Marais Pastry & Chocolate Tasting Experience
Marais Pastry & Chocolate Tasting Experience
Paris

This was (unexpectedly & pleasantly) a private tour. We met our tour guide (Aude) for a walking tour of the 4th Arrondissement, which is a nice neighborhood that has a Jewish history and is LGBTQ friendly/dominant today. We learned alot about the history of the neighborhood and visited a Jewish memorial in addition to learning interesting facts and history about chocolate and pastry! The locations for chocolate and pastry tasting each had a story and their samplings were delicious. Aude was a great tour guide!

Quality of Experience
Guides, Drivers and Staff
Transport
N/A. We arrived on our own and all was on foot
Visit the Champagne region for the day!
Visit the Champagne region for the day!
Paris

We loved this day! We learned so much about how Champagne is made and saw examples of a small winery and a large/industrial one. Our tour guide, Enzo, was very engaging and informative. We loved the small group (6) aspect. There was time to walk around the small town of Epernay to shop and have lunch. We also had the opportunity to tour a beautiful cathedral. At end of day, Enzo took us to the tomb of Dom Peringnon and to a most beautiful overlook of an expansive winery for photos. A very well done and much enjoyed experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist

We really enjoyed our 6 day trip to Santiago,...
Chile | Apr 29 - May 4, 2025

Carolyn
Carolyn K.
Atlanta, GA | Reviewed on May 28, 2025
We really enjoyed our 6 day trip to Santiago, the Atacama Desert, and Mendoza, Argentina. All the hotels we stayed in were wonderful, all of the guides were great. In Atacama, we really enjoyed seeing volcanoes, geysers, beautiful mountains. We had a private Astrology tour of the heavens, absolutely amazing. Our guide, Katrina, was so knowledgeable and excited to share her knowledge and interest in the stars. Now I can find Scorpio and the Southern Cross! Just be sure to bring really warm... Read more

We really enjoyed our 6 day trip to Santiago, the Atacama Desert, and Mendoza, Argentina. All the hotels we stayed in were wonderful, all of the guides were great. In Atacama, we really enjoyed seeing volcanoes, geysers, beautiful mountains. We had a private Astrology tour of the heavens, absolutely amazing. Our guide, Katrina, was so knowledgeable and excited to share her knowledge and interest in the stars. Now I can find Scorpio and the Southern Cross! Just be sure to bring really warm clothes. The desert gets very cold at night. Our driver and guide, Cote, actually gave me the coat off his back when he saw how cold I was, and had me keep it for a day before he picked it up at our hotel. So kind!
Francisco and Pam were great at helping us pick from all the great tours, since we had limited time. They reminded us of when we would be picked up, made suggestions for restaurants, picked great neighborhoods for hotels, and lined up all of our transportation needs. Definitely a start to finish complete package. I just wish we had planned a longer trip, Next time!

Hotel Review
Hotel Castillo Rojo
Santiago

This is a very cool hotel in a very fun neighborhood, with lots of restaurants and bars in walking distance. The hotel is beautiful, an old castle, very tasteful decorations, and they have a free happy hour with Chilean wine every day, and we met several super nice travelers. The only downside is there is no elevator, since it's a historic building, and there are 4 floors, although the front desk person was insistent at carrying our bags up for us. I would definitely stay again if I am in Santiago.

Authenticity & Character
100+ year old castle, beautiful, well appointed furnishings.
Location
lots of restaurants and bars in walking distance. Very safe neighbor hood.
Staff
Front desk gentleman gave us recommendations for restaurants and a map. Very nice.
Cleanliness & Comfort
Bed was very comfortable. Bathroom, larger than most hotel bathrooms.
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on May 28, 2025

Hi Carolyn,
Thanks so much for this beautiful review! :)
The team and I are happy that you had such an amazing time in Chile and Argentina! Whenever you're ready for your next adventure, I would be more than happy to help with a new unforgettable experience.
Best wishes from the longest country in the world,
Francisco

Caterina did a great job with the planning of...
Italy | May 22 - May 26, 2025

L
Lisa C.
Purcellville, VA | Reviewed on May 28, 2025

Caterina did a great job with the planning of our trip. I had to make many changes along the way due to constantly changing family schedules, etc, and she was very flexible. all of our drivers for our excursions and transfers were great and communicated really well with us. This is our 4th time using Kimkim and we have referred many friends to your company who have in turn been happy with their trips. We will definitely use Kimkim again for our future travel!

Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on May 28, 2025

Ciao Lisa,
Thank you very much for your kind words! It was truly a pleasure to support you throughout the planning of your special journey, even with all the changes along the way. I'm so glad that everything went well, and I can’t wait to help you plan your next adventure.
Warmest regards to the whole family!
Caterina

Outstanding service from Kimkim for European tour!
France | May 11 - May 21, 2025

T
Tina J.
Atlanta, GA | Reviewed on May 28, 2025
My husband and I just returned from a 12 day trip to France, booked by Kimkim local specialist, Liz. Our trip was amazing! We have been to Europe several times and normally book most of it ourselves, but this time, we wanted to take a bit of the stress out of the planning and reached out to Kimkim. What a great decision that was! Our trip started in Paris where we took in the Eiffel Tower, a wine and cheese tasting, a dinner cruise along the Seine River and a Louvre Tour (our guide was... Read more

My husband and I just returned from a 12 day trip to France, booked by Kimkim local specialist, Liz. Our trip was amazing! We have been to Europe several times and normally book most of it ourselves, but this time, we wanted to take a bit of the stress out of the planning and reached out to Kimkim. What a great decision that was! Our trip started in Paris where we took in the Eiffel Tower, a wine and cheese tasting, a dinner cruise along the Seine River and a Louvre Tour (our guide was fantastic!!). We stayed at a cute boutique hotel near a metro stop which was perfect for us to get around without relying on taxis for the most part. From there we took the train to Leon where we took in an amazing culinary tour with another fantastic guide. We moved on to Avignon from there and had an amazing experience of a tour of the vinyards and wine and olive oil tasting at the nearby Château d'Estoublon (maybe my favorite experience of all!). We ended our trip in Nice. All of our hotel stays were wonderful with free breakfasts to die for! Transfers to and from airport and trains were booked for us so we didn't have to arrange any of that ourselves. We had one tour in Nice that we weren't happy with and Kimkim immediately responded and refunded part of our payment. I can't say enough about how professional our specialist, Liz and her team were, and how responsive they were to whatever questions we had before and during our trip. We will book again with Kimkim without hesitation!

Hotel Reviews
Hotel West End
Nice

This hotel was lovely and overlooking the Riviera next to the famous Hotel Negresco. It was in a great location near restaurants and shopping. The hotel is beautiful with a red carpet leading from the outside in. Our staff was friendly and helpful and greeted us at our car to help take our bags to our room and recommended a wonderful place to eat as we were hungry when we arrived. Our room was beautiful with a convenient bathroom and nice tub/shower, however, the tub was very high to step in to and my husband has some physical limitations due to an accident a few years ago. He had a bit of trouble stepping into the tub but we managed ok. We did not ask about changing rooms. The hair dryer was a bit different and got very hot as I was drying my hair due to the way it was made so that was a bit inconvenient. Also, we noticed several times when we were in the lobby that there were times that there was no bellhop to help people with luggage as they were getting out of the car and they were lugging it up the stairs themselves.

Authenticity & Character
This hotel is beautiful with a red carpet leading in. The lobby is large and has several nice sitting areas with coffee and water most always available.
Location
Across the street is the promenade by the Riviera. Walking distance to restaurants and attractions.
Staff
Staff was very friendly and helpful although we noticed no bellhop on duty at times when people were arriving.
Cleanliness & Comfort
Our room was clean and beautiful. Tub was a bit high to step into and hair dryer was awkward and got hot when drying my hair. Bed was comfortable and the breakfast was amazing!!
Hôtel Joe M
Paris

This hotel was adorable and in a great location near a convenient metro stop. The staff was welcoming, friendly and helpful and spoke English. The buffet breakfast was amazing with most anything we wanted! The hotel was very clean and within walking distance to the Grand Boulevards metro stop as well as several good restaurants. My only complaint was that our standard room was a bit small and difficult to organize with our luggage. The shower stall in the bathroom was almost too small for my husband who is 5'10" to comfortably shower and wash his hair. And I found the hair dryer very inconvenient as a button had to constantly be pressed for it to work.

Authenticity & Character
Cute and authentically Parisian!
Location
Near a convient metro stop
Staff
Friendly and helpful
Cleanliness & Comfort
Clean but a bit small. Would have to upgrade to a larger room next time!
Hôtel de l’Horloge
Avignon

This hotel was adorable and couldn't be any more central in the heart of Avignon. It is basically near anything you want to see! The staff was friendly and helpful and spoke English with us. Our room was small but fine for the two of us and the bathroom was convenient. The only issue we had was that there were two steps leading down to the bedroom as you walk through the door. My husband has some physical limitations due to an accident a few years ago and found it a bit difficult to navigate those steps. The staff immediately responded and said they would change our room, if needed. We decided that since our stay was short we would stay in the room we were in but appreciated their immediate response to our concern. The buffet breakfast was amazing!! Would definitely stay here again!

Authenticity & Character
Cute hotel with lots of character! Nice breakfast area with amazing breakfast!
Location
You can't get more central than this hotel!
Staff
Friendly, helpful and responsive!
Cleanliness & Comfort
Very clean!
Hotel Carlton Lyon - MGallery Hotel Collection
Lyon

This hotel was absolutely beautiful, clean, and in a perfect location! The staff was friendly and spoke English and gave us recommendations for dining along with a helpful map. Our room was beautiful with a large bathroom and huge shower. It was within walking distance of the Old City which is where we spent most of our time. We would definitely book here again!

Authenticity & Character
Beautiful hotel! Lovely bar and cute elevator leading to all the floors.
Location
Near the Old City and lots of great restaurants!
Staff
Friendly and helpful and spoke English with us.
Cleanliness & Comfort
Nice large standard room with beautiful bathroom and large shower!
Activity Reviews
Small Group Guided Tour of the Louvre
Small Group Guided Tour of the Louvre
Paris

This was a perfect tour for my husband and I on our trip to Paris. We only had 3 days in Paris before moving on to another place in France so we needed something that was fairly brief but gave us a good overview of some of the best things to see in the Louvre. Our guide was Anaïs and she was perfect! My husband has some physical limitations due to an accident a few years ago and she was most attentive to his needs while directing our small group of 8 to some favorite sights. Would definitely recommend and do this one again!

Quality of Experience
Guides, Drivers and Staff
Wine & Cheese Tasting Experience
Wine & Cheese Tasting Experience
Paris

Something got mixed up with our tour so we were expecting something else so this was a bit less than what we expected but still enjoyable. We tasted three Parisian wines and two cheeses with one other couple which we enjoyed. This was held in a wine shop so our host was also the owner and had to stop to wait on customers during our experience. However, we took this time to get to know the other couple we met and enjoy the wine and cheese. If you are looking for a serious wine and cheese tasting experience this may not be your ticket, however, if you want to relax and enjoy good wine and cheese with other tourists, this one was nice.

Dinner Cruise in Lyon: A Culinary Journey
Dinner Cruise in Lyon: A Culinary Journey
Lyon

This experience was ok but we would rather have had dinner at one of the wonderful Leon restaurants in town. The food was only ok and the wait staff seemed inexperienced. We had a difficult time even finding the boat as there was nothing really to show where we were supposed to meet. The greeting on board was lukewarm and the narration throughout the boat ride was muffled and hard to hear. I would unfortunately not recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris

This experience was truly amazing! From the time we stepped on board, we were taken care of. We were handed champagne, dinner orders were taken, and wine was poured. The wait staff was obviously experienced and checked on us frequently to make sure our experience was going well. The singer on board was wonderful and really added to the ambiance and the food was excellent! We loved it start to finish!

Quality of Experience
Food, service and entertainment were wonderful and the sights along the river were amazing!
Food
Guides, Drivers and Staff
Monaco Day Trip via Èze & La Turbie
Monaco Day Trip via Èze & La Turbie
France

This was a truly disappointing experience. The description we were given said we would have a guide that would take us around Monaco to see the sights, including the Prince's Palace and the casino. We basically had a driver that dropped us off in Monaco and told us he would pick us up in 1 1/2 hours. We had no idea where to go or what to do and didn't have time to get on a tour bus. We went to the casino, saw a small harbor and walked back to the van. Very disappointing as this was something we were really looking forward to. I don't even know what La Turbie is because we didn't actually go there. We went to a perfume factory and had a very quick tour then the driver took us to Èze, dropped us off, and said he would pick us up in 40 minutes. We barely had time to walk up the hill and back down. Not sure what happened here but it was definitely a waste of time and left us very disappointed.

Quality of Experience
Not what was advertised
Guides, Drivers and Staff
Driver gave no information, dropping us off without any direction of what we could see.
Transport
Driver sped along curvy roads which felt a bit unnerving.
Culinary Walk in Lyon Old Town
Culinary Walk in Lyon Old Town
Lyon

This activity was a favorite of our 12 day tour of France! Our guide, Shirine, was excellent and took great care of our 10 person group. The stops we made throughout the tour were perfect. The meats and wine, followed by the cheese and wine, amazing! Shirine told us a lot of history of Leon throughout the tour. Three hours passed by very quickly! I would definitely recommend this tour!

Quality of Experience
Guides, Drivers and Staff
Private Château Wine & Seasonal Food Pairing
Private Château Wine & Seasonal Food Pairing
France

My husband and I were on a 12 day tour of France with Avignon being one of the cities we visited. This chateau was about 30 minutes away by taxi. It was one of the best and most memorable activities of our trip! We went in mid-May which was before wedding and high tourist season started so the chateau and gardens were open to us. Normally, they are closed off if someone has the chateau booked for a wedding event so I would recommend going during low-tourist times. Our guide took us all around the gardens, olive groves and vineyards and gave us some history. She was wonderful! We then went into the chateau for our wine and olive oil tastings. This was a beautiful experience! We decided to stay for lunch which was outside under a magnificent, old tree and the food was excellent, definitely worth the splurge! I would recommend this tour for sure and would do it again!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Liz Chreist

Scottish Highlands May 2025
Scotland | May 10 - May 18, 2025

Katherine
Katherine W.
Westminster, MD | Reviewed on May 28, 2025
Rachel was so helpful in curating our Scottish Highlands tour! She was very responsive and addressed all concerns we had. From transportation and hotel check-in as well as local guides, logistics went smoothly and we had some excellent guides explaining the history and landscapes. Will definitely use KimKim again in future trip planning and High Point Holidays for UK travel. Read more

Rachel was so helpful in curating our Scottish Highlands tour! She was very responsive and addressed all concerns we had. From transportation and hotel check-in as well as local guides, logistics went smoothly and we had some excellent guides explaining the history and landscapes. Will definitely use KimKim again in future trip planning and High Point Holidays for UK travel.

Hotel Reviews
House Of Juniper
Broadford

Cabins were perfect for an extended stay. Bed wasn't the most comfortable but cabin was clean and kitchen had all appliances that were needed.

Authenticity & Character
Location
More outside of center of Portree but worth the trek to be in a location that is more peaceful with better views.
Staff
Cleanliness & Comfort
Blackfriars Hotel
Inverness

In an older building but has lots of character and unique decor in each room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Market Street Hotel
Edinburgh

Very clean and spacious room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Perle Oban Hotel & Spa
Oban

Great location right in the midst of all activity in Oban. Rooms are smaller but clean. Good view of the harbor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer
Private Transfer
Scotland

Seamless airport pick-up and friendly driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Oban Distillery Tour
Oban Distillery Tour
Oban
Quality of Experience
Guides, Drivers and Staff
Private guided tour with driver/guide in Skye
Private guided tour with driver/guide in Skye
Scotland

Keith was a very knowledgable driver and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Cruise of Mull, Iona and Staffa Islands
Cruise of Mull, Iona and Staffa Islands
Scotland

We missed the ferry from Mull to Iona and Staffa as directions were not clear on what bus to get onto when we got off the ferry at Mull. We ended up on the opposite side of Mull in Tobermoray but it was a pleasant day regardless.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rachel Long
Rachel
Rachel Long
Local specialist in Wales | Replied on Jun 03, 2025

Dear Katherine and Oriana,
Thank you so much for reviewing your trip to Scotland! It was a pleasure working with you both and I am delighted that you had a great trip to the Scottish Highlands. Reading that everything went smoothly and that your guides were excellent, is wonderful news. I am so pleased that your will definitely use our services again!
I look forward to the opportunity to work with you both again in the future!
All the best,
Rachel

Fantastic trip to Morocco! Had a really gre...
Morocco | May 15 - May 24, 2025

joshua
joshua p.
Orlando, FL | Reviewed on May 28, 2025
Fantastic trip to Morocco! Had a really great experience with Sharon and her team. As an overall experience, I would say she listened to my wants and needs, and planned our trip accordingly. She was also amendable to working with our pre existing accommodations and tailoring the tour around that. From start to finish, everything ran smoothly. Her hotel recommendations were spot on.., perfectly located and really luxurious! I also felt that the nights and times she recommend were perfect.... Read more

Fantastic trip to Morocco!

Had a really great experience with Sharon and her team. As an overall experience, I would say she listened to my wants and needs, and planned our trip accordingly. She was also amendable to working with our pre existing accommodations and tailoring the tour around that. From start to finish, everything ran smoothly. Her hotel recommendations were spot on.., perfectly located and really luxurious! I also felt that the nights and times she recommend were perfect.

Our driver, Rachid, was outstanding and provided excellent service. He was never late and kept us on a perfect schedule. Most of our private tours were great and I really enjoyed them….

I previously was working with another planner for this trip and I felt he didn’t understand my style of travel. After switching to sharon, the trip really came together.

Hotel Review
Riad Madu Premium Camp
Merzouga

Nice camp if you’re ok with basics… luxury by tent standards… but there are better camps we noticed along the way that are better maintained and offer better amenities.

Authenticity & Character
Location
Staff
Just ok service
Cleanliness & Comfort
In need of repair
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Jun 10, 2025

Hi Joshua,

Thanks for the great review! We are so happy that you were pleased with your trip. I'm just sorry that I didn't get to meet you both in person as planned... Maybe next time!

Thanks for trusting us with your trip and keep in touch!
Sharon, Abdou, Rachid, and the rest of the Morocco Immersion family

All of the guides were very professional, pro...
Spain | May 16 - May 26, 2025

Lisa
Lisa G.
Littleton, CO | Reviewed on May 28, 2025
All of the guides were very professional, prompt and helpful. The accommodations were great. The app was very helpful for reference and we loved the itinerary that was exclusively made for us from our interests. Read more

All of the guides were very professional, prompt and helpful. The accommodations were great. The app was very helpful for reference and we loved the itinerary that was exclusively made for us from our interests.

Hotel Reviews
PortoBay Marquês
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos
Authenticity & Character
Location
Amazing views from the cliffs
Staff
Very helpful
Cleanliness & Comfort
Villa Oniria
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms needed repairs and deep cleaning
H10 Corregidor Boutique Hotel
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room Mate Alba
Madrid
Authenticity & Character
Unique decore
Location
Close to everything
Staff
Cleanliness & Comfort
Activity Reviews
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Culinary Food Experience
Lisbon Culinary Food Experience
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Private Half Day Excursion to Nazaré
Private Half Day Excursion to Nazaré
Lisbon

Our driver was very knowledgeable and also took us to another stop on the way back to Lisbon. He was very accommodating.

Quality of Experience
Guides, Drivers and Staff
Transport
Lagos & Ponta da Piedade Bike Tour
Lagos & Ponta da Piedade Bike Tour
Spain

Views were amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Culinary Experience
Tapas Culinary Experience
Madrid
Quality of Experience
Food
Guides, Drivers and Staff
Our guide was great!!
Transport
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Experience
Flamenco Experience
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

Loved the cooking class and enjoyed the authentic paella!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Seville City Bike Visit
Seville City Bike Visit
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Private Transfer {{start_location}} to {{end_location}}, Hike the Caminito del Rey
Spain

Loved the hike thru the canyon!

Quality of Experience
Guides, Drivers and Staff
Our guide was exceptional! He grew up in the canyon and gave wonderful insight to his experiences.
Transport
Guided Visit of  Alhambra & Generalife Gardens
Guided Visit of Alhambra & Generalife Gardens
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on May 28, 2025

Hi Lisa, thank you for taking the time to provide detailed feedback on your travels! I am glad to hear that you and your group had a wonderful time discovering Portugal and Spain!🤩 I will pass your kind words to our team, drivers and guides and accomodation providers as they will be more than happy to know that they have contributed to your experience. All the best, Raquel

The Milos guide Michael was fabulous as was o...
Greece | May 11 - May 21, 2025

B
Becky Z.
Chicago, IL | Reviewed on May 28, 2025
The Milos guide Michael was fabulous as was our kayak guide (husband and wife) on Naxos. It was a rescheduled kayak tour and I am so grateful we were scheduled for this one.
Angela is a must and the best!! Always emanating kindness she went above and beyond each and every time.
From her patience as we changed our trip around in initial stages to last minute changes, she was there and a lifeline. The bonus of checking in for our ferry trips was also such an added touch and I know she cares...
Read more

The Milos guide Michael was fabulous as was our kayak guide (husband and wife) on Naxos. It was a rescheduled kayak tour and I am so grateful we were scheduled for this one.
Angela is a must and the best!! Always emanating kindness she went above and beyond each and every time.
From her patience as we changed our trip around in initial stages to last minute changes, she was there and a lifeline. The bonus of checking in for our ferry trips was also such an added touch and I know she cares and loves her work.
Honestly, it was a dream holiday and one we will not forget, in part by Angela's confidence and trustworthiness. The experience allowed my stress levels the stay low and just enjoy!
Because Greece...we will be back!

Hotel Reviews
Belle Epoque Suites
Athens

This was a fun and quaint hotel. Close to everything you need and still quiet at night. The elevator is a must!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Santa Maria Village Resort and Spa
Milos

Great room, beautiful breakfast. Walking distance to the beach and downtown restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antony Suites
Naxos

My favorite of them all. Great room, absolutely best breakfast. Anna goes above and beyond.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blue Dolphins Hotels & Villas
Firostefani, Santorini

We had a private patio and jacuzzi and oh my goodness the view!! Loved that is was in a smaller town and quiet. Good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
14 Reasons Why
Athens

We were actually only in this hotel for about 6 hours as we had an early flight. It had character, but was too small for us to want to stay there for multiple days.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Naxos Old Town, Castle & Portara Sunset Walking Tour
Naxos Old Town, Castle & Portara Sunset Walking Tour
Naxos

This was a great and short historical tour that gave some fabulous history of the island. Learned so much.

Quality of Experience
Guides, Drivers and Staff
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

This tour was so informative. The pace was comfortable and next thing you know you were standing at the Parthenon! We enjoyed all the history we learned without spending all day on an excursion.

Quality of Experience
Guides, Drivers and Staff
Best of Milos half-day tour
Best of Milos half-day tour
Greece

Michael was the best and I fell in love with Milos after learning so much of their history. It was great to be able to ask questions and talk with a local. Loved that it was a private tour also.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking Kalandos – Rina Cave / Day Trip
Kayaking Kalandos – Rina Cave / Day Trip
Naxos

We ended up on a shorter kayak trip due to the winds, and it was the best experience I could of asked for. The husband and wife team were precious and made all of our experiences personal. They love what they do and they will make sure everyone is safe and having a great time.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on May 28, 2025

Becky & John!
I am honestly really happy to know that you had a lovely time here in Greece with us.
Being able to assist and make this a trip you call "a dream trip" makes me truly happy!
Greece is here and waiting to welcome you once again. And so am I! 🙂
Until our paths meet again,
Take care and safe travels!
Angela and the GA Trips team

Southern England with Kimkim
England | May 12 - May 20, 2025

Anna
Anna D.
Flagami, FL | Reviewed on May 28, 2025
We found Kimkim's travel planning to be very helpful with regard to finding the hotels and arranging transportation during our stay. Jane was very patient and responsive during the planning process, and we were always able to reach either Jane or Pauline when we needed assistance during the trip.
The hotels were all very nice and unique. We especially liked the White Hart Royal hotel in Moreton-in-Marsh, as well as the afternoon tea there, which was lovely. We had no problem carrying...
Read more

We found Kimkim's travel planning to be very helpful with regard to finding the hotels and arranging transportation during our stay. Jane was very patient and responsive during the planning process, and we were always able to reach either Jane or Pauline when we needed assistance during the trip.
The hotels were all very nice and unique. We especially liked the White Hart Royal hotel in Moreton-in-Marsh, as well as the afternoon tea there, which was lovely. We had no problem carrying our bags, but some people might need to know that there are no elevators in the first two hotels. The Park Plaza hotel in London was excellent, too, and the location was great. The drivers were all very prompt and courteous, and their vehicles were in great condition.
Regarding the road book, we have a few comments / suggestions:
- The book listed a specific time to go to Stonehenge (2 p.m.) and did not clarify that we could go at any time or that it would be better to go in the morning (10 a.m.), especially when the day's itinerary was revised to include Salisbury cathedral that afternoon.
- The staff at Salisbury cathedral said we did not need the "all-in-one" Stonehenge + cathedral ticket and that it should be refunded because the regular cathedral tour was unavailable during the flower festival. (We realize that Kimkim had to buy a special ticket for entry during the festival.)
- We did not realize there was a Stonehenge bus stop about one block from our hotel; the instructions sent us to the stop at the train station, a 15 to 20-minute walk.
- The book did not clarify the class of train ticket for the Oxford trip, coach or first. Fortunately, we sat in coach; for the price, first would have been a nice touch.
- Pauline provided very useful directions for taking the Underground from Paddington station to our hotel in London. Perhaps this could have been included in the road book, along with a one-day Underground pass, as well as information on how to pay for additional tickets (with a simple credit card swipe). We had no problem taking the Underground.
We will definitely consider using Kimkim for future travels!

Activity Reviews
Oxford: University and City Walking Tour
Oxford: University and City Walking Tour
Oxford

This was one of our favorite activities. We enjoyed seeing the architecture and learning the history of the university. The walking tour was a good length, the student guide was very informative, and we got to go inside Trinity College. It happened to be graduation day, so the town was extremely crowded, but on the plus side, we got to see the students in their graduation gowns, and the atmosphere was happy and festive.

Harry Potter Walking Tour in London
Harry Potter Walking Tour in London
London

Alex, our guide, was full of enthusiasm and made the tour fun even for those of us who weren't Harry Potter superfans. We discovered some new parts of London and enjoyed the walk very much as we learned a lot of new things.

Entry into the Roman Baths
Entry into the Roman Baths
Bath

The museum at the baths is very extensive and well worth the visit.

Stonehenge tour from Salisbury
Stonehenge tour from Salisbury
Salisbury

It's always gratifying to see such a famous sight up close, in person. We enjoyed the walk through the field to get there.

Full day in the Cotswolds with small group and driver/guide
Full day in the Cotswolds with small group and driver/guide
England

Jason, our driver, was the best! He conveyed a lot of information in a relaxed and entertaining manner. This was a good introduction to a very large area.

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on May 30, 2025
Hi Anna Thank you so much for your thoughtful and detailed review! We're absolutely delighted to hear that you enjoyed your journey and appreciated the care and attention from both Jane and Pauline. It’s always wonderful to know our travelers felt supported throughout their trip — and it’s especially rewarding to hear that you found the accommodations and drivers to be both comfortable and reliable. We're so glad you especially enjoyed the White Hart Royal in Moreton-in-Marsh and the lovely... Read more

Hi Anna

Thank you so much for your thoughtful and detailed review! We're absolutely delighted to hear that you enjoyed your journey and appreciated the care and attention from both Jane and Pauline. It’s always wonderful to know our travelers felt supported throughout their trip — and it’s especially rewarding to hear that you found the accommodations and drivers to be both comfortable and reliable.

We're so glad you especially enjoyed the White Hart Royal in Moreton-in-Marsh and the lovely afternoon tea — it’s a real gem, and your kind words mean a lot.

We also sincerely appreciate the helpful suggestions regarding the road book and ticket details — this kind of feedback is incredibly valuable and helps us refine the experience for future travelers.

One point we’d love to clarify with your help: you mentioned the “all-in-one” ticket for Stonehenge and Salisbury Cathedral. Based on our records, we didn’t purchase that particular combined ticket for you. Could you kindly confirm whether perhaps the Cathedral staff might have referred to a different type of admission, or if there was any documentation provided to you that we could review? We want to ensure we fully understand the situation and follow up appropriately.

Again, thank you for traveling with us and for taking the time to share your experience. It was a pleasure helping you plan this journey, and we’d be thrilled to work with you again on any future adventures!

Warmest regards,
Jane
Travel Specialist

Chile honeymoon May 12-26
Chile | May 12 - May 25, 2025

K
Katya D.
Canada | Reviewed on May 28, 2025
My husband and I decided to use KimKim to help plan our honeymoon to Chile, and we are glad we did! We have never used a service like this before, and with all of the tasks of wedding planning figured it would be very helpful. Camilla was wonderful in helping us to plan the itinerary, including hotels, excursions, and drivers. We loved the initial questionnaire where we gave some guidance on what we were looking for (adventure, seeing many parts of the country, the types of hotels we were... Read more

My husband and I decided to use KimKim to help plan our honeymoon to Chile, and we are glad we did! We have never used a service like this before, and with all of the tasks of wedding planning figured it would be very helpful. Camilla was wonderful in helping us to plan the itinerary, including hotels, excursions, and drivers. We loved the initial questionnaire where we gave some guidance on what we were looking for (adventure, seeing many parts of the country, the types of hotels we were looking for etc.), and we were able to communicate over several weeks with some changes that created the best personalized itinerary for us. Camilla was helpful, responsive, and patient through it all. One of the most helpful parts of KimKim was the whatsapp group that was created the day before our trip, where we could message anytime with questions/ changes, and we got a response within minutes. This was particularly helpful when we inevitably had some flight delays (12 flights total!) that impacted our next stop, and Camilla and associates were able to make the changes quickly. We also loved the travel voucher (itinerary) that was sent to us with all of our excursions, hotels, dates, and flights that we are able to pass on to family members who were curious about where we were/ what we were up to. Having shuttles/ private drivers arranged through KimKim was so useful, making us feel safe that it was pre-arranged through a reputable company. As it was our honeymood, Camilla and her team planned a couple of special things for us that we really appreciated! We would absolutely use KimKim again and recommend it to others.

There are very little changes we would make, after now going through it all, to the itinerary, and here are our reviews:

San Pedro de Atacama (3 nights):
Hotel Domos San Pedro - quiet, safe, welcoming, unique place to stay, had all of your basic needs. A short 10 minute walk to "downtown"
Tours - Astronomical tour, Valle de la luna, Tatio Geysers, Salt flats (would recommend them all)

Punta Arenas (1 night):
Hotel Boutique La Yegua Loca - the CUTEST hotel there is. Friendly, welcoming staff, this place has tons of character, beautiful rooms, and the best breakfast we had the whole trip.

Puerto Natalas (2 nights):
AKA Patagonia (hotel) - this was a unique place to stay 10 minute drive outside of the town. We would only recommend with a rental car as the hotel is out of the catchment of tour pick ups, and there are no staff on site to support with calling taxis.
Tours - grey glacier, Torres del Paine national park panoramic tour (would recommend both)
Local Guide: Jose Luis - Jose was perhaps the best part of booking through KimKim. He was a fantastic tour guide, very knowledgeable on our private Torres del Paine tour, very kind and welcoming, and went out of his way to support us through our time here. We arrived to AKA Patagonia and the hotel staff had not sent us our check in code (no staff on site/ they sent it 4 hours after check in time), but Jose was able to call them and support with our check in. He went out of his way to help us call taxis at all hours (as we do not speak Spanish), and gave incredible recommendations for places to eat. Thank you Jose! You have made our trip so memorable.

Santiago (2 nights):
Hotel Eco Boutique Bidasoa - our favourite hotel... the location, dining, character was all fantastic! even the smell of the hotel was amazing! This is where we would stay if we went back to Santiago
Tours: food tour, winery tour/ Valpariso with our fantastic guide Angel and his wife/ driver Jenny who made accessing all of the stops on the food tour seamless. Angel was knowledgeable and very friendly, thank you!

Rapa Nui (3 nights):
Hotel Gomero - very friendly, safe, loved the pool, a short 10-15 minute walk to downtown that did not feel too far
Tours - Full day Rano Raraku and Anakena beach (would recommend), half day Orongo Volcano (would recommend), half day Ahu Akivi and Tahai tour (felt it was not needed with the other two tours, and would have preferred a half day at the beach instead)

Santiago (1 night):
Hotel NH Santiago - comfortable, clean, good food however we loved our other hotel in Santiago so much we had wished we went back there (Camilla did recommend this however we asked to switch to be in walking distance of the Cerro San Cristobal, which we did appreciate when we were there).

Thank you for a fantastic trip KimKim!

Hotel Reviews
Hotel Gomero
Hanga Roa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eco Boutique Bidasoa
Santiago

5 stars all around! Fantastic restaurant and breakfast (included), amazing character and room size. Great location. The place even smelled great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Ciudad de Santiago
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique La Yegua Loca
Punta Arenas

The cutest hotel we have ever been to! So much character, great view, the best breakfast we had on our whole trip!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Domos San Pedro
San Pedro de Atacama

Friendly + welcoming, has basic needs. Not luxury but quite comfortable. Breakfast was good! About a 10 minute walk to the main street

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AKA Patagonia
Puerto Natales

Unique stay and experience. There are no staff on site, they provide check in codes via WhatsApp. Our was not sent until 4 hours after check in/ there was no response from staff until this time, however our local guide (not through the hotel) was able to contact the staff to get us checked in. Would recommend only with a rental car as it is out of catchment for tour pick ups, and we did not speak spanish for calling taxis. Taxis were quite quick and reliable though!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Half Day Tour Orongo Volcano
Half Day Tour Orongo Volcano
Easter Island
Quality of Experience
Guides, Drivers and Staff
Transport
Grey Glacier Round Trip Navigation
Grey Glacier Round Trip Navigation
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Easter Island! - Transfer to the hotel
Welcome to Easter Island! - Transfer to the hotel
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Good Bye Easter Island - Flight to Santiago
Good Bye Easter Island - Flight to Santiago
Chile

Driver was 30 minutes late, but KimKim staff were great at helping us get in contact with him! And the delay did not impact our travels. Thank you!

Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine National Park - Panoramic Tour
Torres del Paine National Park - Panoramic Tour
Chile

Our guide, Jose Luis, was incredible! Request to book with him!

Quality of Experience
Guides, Drivers and Staff
Transport
Magdalena Island - Penguin Encounter Half Day Tour
Magdalena Island - Penguin Encounter Half Day Tour
Chile

N/A - excursion was cancelled but wished we could do it!

Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Chilean Food Tour & Picnic with a View of Santiago
Chilean Food Tour & Picnic with a View of Santiago
Santiago
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rano Raraku Volcano & Anakena White Sand Beach
Rano Raraku Volcano & Anakena White Sand Beach
Easter Island
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Tatio Geysers - Morning Tour
Visit the Tatio Geysers - Morning Tour
San Pedro de Atacama

An early start but worth it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Ahu Akivi & Tahai - Visit a Ceremonial Site
Ahu Akivi & Tahai - Visit a Ceremonial Site
Easter Island

Fantastic tour, but felt it was not necessary with the other 2 amazing ones we did. Wished we spent a half day at the beach instead

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Chile

Would absolutely recommend travelers get out of Santiago to see the wine region. We wish we did more of this!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Camila Fierro
Camila
Camila Fierro
Local specialist in Santiago | Replied on May 28, 2025
Dear Katya, Thank you so much for taking the time to write such a thoughtful and detailed review. It truly means the world to me to know that I had the opportunity to help you and your husband plan your honeymoon, such a special and unforgettable moment in your lives! It was a joy working with you to create an itinerary that reflected your sense of adventure and your desire to explore so many beautiful parts of Chile. I’m so happy to hear that you felt supported and cared for, and also... Read more

Dear Katya,

Thank you so much for taking the time to write such a thoughtful and detailed review. It truly means the world to me to know that I had the opportunity to help you and your husband plan your honeymoon, such a special and unforgettable moment in your lives!

It was a joy working with you to create an itinerary that reflected your sense of adventure and your desire to explore so many beautiful parts of Chile. I’m so happy to hear that you felt supported and cared for, and also loved being able to add a few little honeymoon surprises for you both to make the trip even more memorable.
Thank you again for your trust, your kindness, and for letting me be a small part of such a meaningful journey. I’d love to help you plan your next adventure to South America again!

With all my heart,
Camila

Trip to Greece - the trip of a lifetime!
Greece | May 11 - May 19, 2025

A
Alan G.
Chicago, IL | Reviewed on May 27, 2025
We had a great trip to Greece with the help of Aggeliki. She really took our plans to heart and built a trip that maximized our time there! We wanted to make sure we saw as much as we could and our private tours were great. Maybe I should have even trusted her when she said we should plan another half day on our own but we loved what we saw. One addition we would add is to hike up Filapappous Hill and see the city and the Acropolis from another perspective. It was a great trip. Read more

We had a great trip to Greece with the help of Aggeliki. She really took our plans to heart and built a trip that maximized our time there! We wanted to make sure we saw as much as we could and our private tours were great. Maybe I should have even trusted her when she said we should plan another half day on our own but we loved what we saw. One addition we would add is to hike up Filapappous Hill and see the city and the Acropolis from another perspective. It was a great trip.

Hotel Reviews
O&B Athens Boutique Hotel
Athens

O&B was great for traveling with our 2 adult kids. We liked its convenience to everything and especially Psirri where we thought the restaurants were great and more authentic than in the city center. The surrounding area is not top end but the accommodations were super updated and they had superb free breakfast each morning. I would stay here again!

Authenticity & Character
Location
Great location to Psirri and other parts of the city
Staff
Their staff was superb!!! Both the front desk and breakfast servers !!!
Cleanliness & Comfort
Really updated rooms and bathrooms
Heavens Edge
Santorini

Heaven’s Edge is just a truly unique setting. Our apartment was in the middle of the terraced rooms and included 2 full bedrooms and a jacuzzi that overlooked the sea. Super clean and wonderful people.

Authenticity & Character
Location
There’s not a lot like this location nestled in the side of the mountain of Santorini. Be aware that you will have to walk up and down LOTS of stairs. It was fine for us but we reminded ourselves not to bring our 85y/o parents.
Staff
Staff was wonderful. LOVED the breakfast each morning and they really helped us with anything we needed.
Cleanliness & Comfort
Bohemian Suites Athens
Athens

This was probably in a nicer location than our first hotel but was totally different. A bit more authentic/quaint but also a more like a VRBO

Authenticity & Character
Location
Didn’t get to know the area well
Staff
Staff not as available but very nice.
Cleanliness & Comfort
New bathrooms
Activity Reviews
Panoramic Tour 2025
Panoramic Tour 2025
Santorini
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Our guide was wonderful but I wasn’t as interested in the mythology as the real history. She did a good job making sure that happened. She also gave us the recommendation to go to Fillapappous Hill which we really enjoyed.

Private Jeep Tour to Delphi, Mount Parnassus, and Arachova
Private Jeep Tour to Delphi, Mount Parnassus, and Arachova
Athens

Even with a rainy day, this was still excellent. One note: DO THE MUSEUM BEFORE you do the walk up Delphi. Our private guide knew a lot but I think the museum is well worth it.

Reservation at Oia Gefsis (no meal included - only a reserved table)
Reservation at Oia Gefsis (no meal included - only a reserved table)
Greece

It was a beautiful view but we may have been better off just eating at the restaurant near our accomodations. It was VERY expensive.

Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera
Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera
Athens
Catamaran Sunset Cruise 2025
Catamaran Sunset Cruise 2025
Santorini

Great trip despite being a bit windy and cooler than expected. Very nice crew who were entertaining and gave us lots of good information. That was really important that they did share information about the island and area and I could have even used more.

Full-Day Tour of Mycenae, Nafplio, Epidaurus & Isthmus Canal
Full-Day Tour of Mycenae, Nafplio, Epidaurus & Isthmus Canal
Athens

This was a very long day (and our last) and at first we were concerned about the amount of time, but in the end it was very interesting. Where possible do the museums attached to the sites to learn more.

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on May 28, 2025

Yeia sou Alan,

I am really happy that you had a lovely time here in Greece with us and that you enjoyed the tours and places you visited.

We would love to see you come back someday. 🙂

My best to Sheree and the kids,
Angela - GA Trips team

My wife and I went to Italy, Vatican & Switze...
Italy | Apr 28 - May 20, 2025

T
Tommy R.
Groves, TX | Reviewed on May 27, 2025
My wife and I went to Italy, Vatican & Switzerland. We used the high speed trains to go between cities and regions which was exciting and clean. We both wanted a custom trip tailored to what we wanted to do, see and experience. KimKim took all our ideas and they suggested a few more. They checked-up on us with What’s App text each day. They put the trip all together with our train tickets, private drivers/transfers, clean 4 star boutique hotels that were within walking distance of must-see’s.... Read more

My wife and I went to Italy, Vatican & Switzerland. We used the high speed trains to go between cities and regions which was exciting and clean. We both wanted a custom trip tailored to what we wanted to do, see and experience. KimKim took all our ideas and they suggested a few more. They checked-up on us with What’s App text each day. They put the trip all together with our train tickets, private drivers/transfers, clean 4 star boutique hotels that were within walking distance of must-see’s. They don’t do air travel. They suggest restaurants or you find your own. We had cooking class and dinner in people’s homes because we wanted to learn their culture and dishes. We had an experienced as a couple, and not the cookie-cutter herd feeling. We were not listening to other Americans, we were hearing locals speak different languages and we had fun trying to communicate and thankfully most know some English. Our trip was seamless and our drivers were always there to pick us up and our tours were all private as we requested. Let your travel budget be your guide. We saw more places and did more things than we could have using the”package” deals. Hats off to them; I have to recommend them because they deserve it!

Hotel Reviews
Agriturismo Il Colle
Bellagio

We had a veranda view of Lake Como that wowed us. The veranda was big. We loved the room and service.

Authenticity & Character
The view and service. Breakfast is great. It’s on a hill so walking is challenging. You might want a cab to restaurants.
Location
It is near the Gardens of Villa Melzi.
Staff
Mary was attentive to our needs
Cleanliness & Comfort
Clean, roomy, The big windows and doors open for fantastic views. Also has a small washing machine and veranda dry rack.
Casa Montani Hotel
Rome

Andrea was incredibly helpful. His restaurant suggestions are the best. It’s within steps of everything important to see.

Authenticity & Character
It doesn’t look like a hotel. It’s got eight rooms that are well kept and a little turn of the century looking elevator I loved.
Location
Centrally located, quiet and very clean.
Staff
Andrea makes the stay great!
Cleanliness & Comfort
Not your regular hotel. You get a key to a large front door where there are little offices and you walk to the elevator and up to your room. Simple,clean, smart location in a good area.
Hotel Steffani
St. Moritz

Swiss feel with a close view of the Matterhorn out of your balcony!

Authenticity & Character
Very Swiss
Location
Close to everything, we took the gondola up to the top of the mountain, had lunch and came back down!
Staff
Always available
Cleanliness & Comfort
Very good
Activity Reviews
Dinner Experience in a Local Home Restaurant
Dinner Experience in a Local Home Restaurant
Rome

We can’t say enough about going to these people’s homes and making pasta,cooking it including tiramisu!

Quality of Experience
Wonderful people
Food
Authentic homemade food!
Guides, Drivers and Staff
Transport
All Rome in one day: Golf cart, Colosseum & Vatican Private guided tour
All Rome in one day: Golf cart, Colosseum & Vatican Private guided tour
Rome

This is how you see it all and save your feet! Jacomo put us in the right spot everytime.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy

Our private driver Francisco knew the area and all the views. We would get spots and no one else was around. That meant he had greater knowledge and gave us an extra advantage. He brought us to an incredible restaurant with the best water view.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of the Villas with local guide from Bellagio
Tour of the Villas with local guide from Bellagio
Lake Como

Fantastic guide, we saw more views and sites on this one trip than several put together.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 03, 2025
Dear Tommy, Thank you for sharing such a detailed and heartfelt review! It sounds like you and your wife had a truly unforgettable experience across Italy and Switzerland. We're so glad we could help bring your custom travel vision to life and that everything—from the high-speed trains to the private tours and boutique hotels—met your expectations. It's especially rewarding to hear how much you enjoyed the authentic cultural moments, like the cooking classes in local homes. We strive to... Read more

Dear Tommy,

Thank you for sharing such a detailed and heartfelt review! It sounds like you and your wife had a truly unforgettable experience across Italy and Switzerland. We're so glad we could help bring your custom travel vision to life and that everything—from the high-speed trains to the private tours and boutique hotels—met your expectations. It's especially rewarding to hear how much you enjoyed the authentic cultural moments, like the cooking classes in local homes. We strive to create seamless, personalized trips just like yours, so your kind words truly mean a lot. Thank you again for your recommendation—it was a pleasure to help make your travel dreams come true!

Arrivederci from the whole Storywalking team!

A 75th Birthday Adventure in Denmark and Norway with my daughter.
Norway | May 6 - May 16, 2025

Naomi
Naomi B.
Santa Cruz, CA | Reviewed on May 27, 2025
My daughter and I traveled to Denmark and Norway to celebrate my 75th birthday. We started the trip in Copenhagen and ended in Oslo so we had city experiences on both ends. In between, we explored Bergen and Flam, enjoyed outdoor activities and spectacular landscapes. All the hotels were excellent choices and we used public transport to an from airports, except on the last morning when an early taxi took us to airport with our bags. Having never been to either country, we relied on... Read more

My daughter and I traveled to Denmark and Norway to celebrate my 75th birthday. We started the trip in Copenhagen and ended in Oslo so we had city experiences on both ends. In between, we explored Bergen and Flam, enjoyed outdoor activities and spectacular landscapes. All the hotels were excellent choices and we used public transport to an from airports, except on the last morning when an early taxi took us to airport with our bags.

Having never been to either country, we relied on Kadri to arrange the itinerary and special excursions. She was incredibly attuned to our interests. Our Huggae tour in Copenhagen was a wonderful introduction and we enjoyed the guided bike food tour as well. We had plenty of time to explore museums and arrange delicious dinners--what a special food scene. I arranged the "scaffolding of the trip" and my daughter did extensive research on museums and restaurants. We especially loved the Louisiana modern art museum a little ways out of town.

Bergen is a special place and our hotel was located in the heart of the Unesco area. The ferry on the fjord to Cornelius restaurant was such a special experience that Kadri arranged for us, and we enjoyed meeting the owner, Oyster Dundee, and his stories about the film, The Menu, inspired by the writers dinner there. Kayaking was a highlight and our guide was wonderful. While expecting rain, I think we brought the California sunshine with us and had perfect weather the entire trip. Norway in a Nutshell travel from Bergen to Flam is not to be missed and we especially loved the ferry on the fjords--what a blissful sail on the upper deck.

Flam was super fun, we hiked on our own the first day and enjoyed a guided hike the next day. Cycling along the fjords is majestic. Thankfully, we were leaving Flam the day the big cruise ship pulled in, not sure how Kadri arranged that or if it was coincidence but it worked for us.

Our final stop was Oslo, with lots of walking, shopping, eating and museums. Outdoor sculpture park, the Folk Museum (not to be missed) and the Munch museum were all easily accessible--public transport in Oslo is wonderful and easy to navigate, but we also walked a lot which allowed us to see lots of details. On our final day, we booked a floating sauna on the fjord which was so much fun.

Kadri, thank you for the memories!

Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on May 28, 2025
Hi Naomi! Thank you so much for sharing your wonderful experience! It sounds like you and your daughter had an incredible journey through Denmark and Norway, and I'm thrilled that we managed to plan an itinerary that perfectly aligned with your interests. The combination of city life, nature, and local experiences really seems to have made your trip unforgettable. We’re so glad the weather cooperated and that you enjoyed the fjords, kayaking, and all the cultural highlights! Although, the... Read more

Hi Naomi!

Thank you so much for sharing your wonderful experience! It sounds like you and your daughter had an incredible journey through Denmark and Norway, and I'm thrilled that we managed to plan an itinerary that perfectly aligned with your interests. The combination of city life, nature, and local experiences really seems to have made your trip unforgettable. We’re so glad the weather cooperated and that you enjoyed the fjords, kayaking, and all the cultural highlights! Although, the cruise ship arrival on the day of your departure from Flåm was just a lucky coincidence, haha! Thank you again for choosing us to help create such special memories for your 75th birthday celebration. We hope to welcome you on another adventure soon!

Best wishes!
Kadri

Iconic sights and knowledgeable guides for a history and art filled 9-day trip
Turkey | Feb 26 - Mar 6, 2025

Rohini
Rohini C.
San Jose, CA | Reviewed on May 27, 2025
We had a wonderful 9-day trip to Turkey thanks to the efforts of Berat at Kimkim travel, and the knowledgeable guides she arranged, Volkan and Ozan, in Istanbul and Izmir. My son and I wanted to do a history focused tour for this first trip to Turkey and with just that high level guidance, Berat produced an itinerary that covered successive periods all the way from Ancient Greek and Roman sites (Pirene, Ephesus) to Istanbul’s layers of empires (Roman to the Ottoman) and the after effects... Read more

We had a wonderful 9-day trip to Turkey thanks to the efforts of Berat at Kimkim travel, and the knowledgeable guides she arranged, Volkan and Ozan, in Istanbul and Izmir.

My son and I wanted to do a history focused tour for this first trip to Turkey and with just that high level guidance, Berat produced an itinerary that covered successive periods all the way from Ancient Greek and Roman sites (Pirene, Ephesus) to Istanbul’s layers of empires (Roman to the Ottoman) and the after effects of the Turkish-Greek population exchange in Cyprus in 1923. We saw the main sights (Hagia Sophia, Blue Mosque etc), but also some unexpected gems with interesting side stories (observed Sunday mass at the seat of the Orthodox Church near Balat).

(It turns out tour-guiding is a major in college in Turkey, combining history, geography, art history, communication, archaeology and more. It totally makes sense: the serious focus produces high quality guides who lead tours for visitors to Turkey as well as Turkish groups visiting other countries.)

Towards the end of our trip, we wanted to see more modern art and our guide helped us fit in the Istanbul Modern, various artsy places in Kadikoy (Asian side) and art galleries back on the European side.

Hotels, planes, taxis and even metro rides were included in the trip cost, but lunch/dinner and guide tips were not paid ahead.

The trip was on the expensive side, but this was a solid introduction to Turkey and we left wanting to come back soon.

Thank you Berat for this memorable trip.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 28, 2025

Dear Rohini,
Many thanks for this positive review! We appreciate your valuable feedback and are happy to hear you had a great time in Turkey.
Thanks for choosing us as your travel companions and we look forward to hosting you here again.
Best,
Berat

BEST TRIP EVER!
Croatia | May 17 - May 24, 2025

Amar
Amar P.
Downers Grove, IL | Reviewed on May 27, 2025
This trip was one for the books! Words cannot even describe how great Croatia was. Bruno - what a guy! he did an amazing job catering the trip to exactly what we wanted - he was on overall amazing guide. He checked in with us every single day and that really reassured us in navigating a new country. Mario/Matej were so kind, we spent the day with Mario and I really felt like he was a friend of mine. The cooking class and walking tour in Split were experiences we will never forget. All in all... Read more

This trip was one for the books! Words cannot even describe how great Croatia was. Bruno - what a guy! he did an amazing job catering the trip to exactly what we wanted - he was on overall amazing guide. He checked in with us every single day and that really reassured us in navigating a new country. Mario/Matej were so kind, we spent the day with Mario and I really felt like he was a friend of mine. The cooking class and walking tour in Split were experiences we will never forget. All in all - this was a perfectly planned trip. The airline lost our bags on the way in and Bruno even helped us track them down! I am still in awe of how great this trip was.

Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on May 28, 2025

Hi Amar

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.
It was a pleasure to arrange the trip for you and to meet you and your wife in Zagreb.
Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

Honeymoon
Greece | May 12 - May 25, 2025

Kaitlyn
Kaitlyn C.
Ashburn, VA | Reviewed on May 27, 2025
Ioannis helped cater and develop an amazing itinerary for our honeymoon. Our itinerary incorporated equal parts of relaxation and exploration. Having these activities really helped my husband and I get a feel for the Greek culture. It was also very nice having constant communication with Lea throughout our trip as well when questions did arise. Read more

Ioannis helped cater and develop an amazing itinerary for our honeymoon. Our itinerary incorporated equal parts of relaxation and exploration. Having these activities really helped my husband and I get a feel for the Greek culture. It was also very nice having constant communication with Lea throughout our trip as well when questions did arise.

Hotel Reviews
Verina Astra Hotel
Sifnos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
A for Athens
Athens

When we arrived, we were told by reception that A for Athens was under construction. We were taken to a sister hotel - Hotel 360 - across the street. It was a little confusing trying to figure out where breakfast was held (across the square at another sister hotel) but otherwise, the room was comfortable for our 2 night stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paros Agnanti Resort & Spa
Paros
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eden Beachfront Residences and Suites
Naxos

The location is very isolated, however, it was perfect for relaxing at the beach - which is what we wanted. The hotel staff was very friendly and helpful - especially Nicholas. Our compliments to the chef who stayed and prepared breakfast and a traditional Greek dish every evening from local ingredients.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Volcano View Hotel
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Small Cyclades Sailing Day Trip
Small Cyclades Sailing Day Trip
Paros

This was a very intimate cruise with only 6 people total - which made it more enjoyable. Bastian and Cristos were exceptional.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset & Wine Tasting Experience
Sunset & Wine Tasting Experience
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Cooking Experience at Village Farm
Traditional Cooking Experience at Village Farm
Naxos
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Caldera Catamaran Cruise
Morning Caldera Catamaran Cruise
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ioannis Antoniadis

We simply had a wonderful time.
Italy | May 18 - May 25, 2025

J
Janice G.
Newark, NJ | Reviewed on May 27, 2025
We simply had a wonderful time. Major highlights include Ivan's tour of Pompeii and Elisabetta's cooking class, although the other tours and the mosaic class were also very good. It would have been helpful to know in advance which tours were large groups and which were private, but all worked out very well. We would use Kimkim again. Read more

We simply had a wonderful time. Major highlights include Ivan's tour of Pompeii and Elisabetta's cooking class, although the other tours and the mosaic class were also very good. It would have been helpful to know in advance which tours were large groups and which were private, but all worked out very well. We would use Kimkim again.

Hotel Reviews
Hotel Piazza Bellini & Apartments
Naples

Huge room, charming place, good service. The piazza and balconies offered ways to be outside if the mood struck. I recommend the place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Navona Colors Hotel

The room was on the small side, but I didn't spend any time in there, so no problem. Service was great, breakfast buffet was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Capuchins Crypt: Sacred Music in the Heart of Rome
Capuchins Crypt: Sacred Music in the Heart of Rome
Rome

This activity was so-so. Could be a one night thing, but the soloist was not into performing.

Julius Caesar & the Emperors’ Stories private walking tour
Julius Caesar & the Emperors’ Stories private walking tour
Rome

Guide was knowledgeable. Peace altar was the most memorable part of the tour. Overall, very good experience.

Welcome to Rome!
Welcome to Rome!
Rome

We had no problem meeting our driver and getting to the hotel.

Early entrance tour of Vatican Museum,  Sistine Chapel and St. Peter Basilica
Early entrance tour of Vatican Museum, Sistine Chapel and St. Peter Basilica
Rome

Beautiful, but we needed a lot more time.

Private guided tour of Haercolanum
Private guided tour of Haercolanum
Italy

Anna was knowledgeable and fun.

Mosaic workshop with a local micro-mosaic artisan
Mosaic workshop with a local micro-mosaic artisan
Rome

Good experience. She didn't seem to mind that we ran overtime.

Guided Visit to the Colosseum, Palatin Hill and Roman Forum
Guided Visit to the Colosseum, Palatin Hill and Roman Forum
Rome

The guide was good, but she was hard to keep up with. I felt like she could have stopped to count us more often. Also, a small thing, but her stick was hard to follow--instead of a flag or scarf, she just had a tiny stuffed animal on the end of it and it was hard to see in the crowd.

Private Neapolitan Cooking Class
Private Neapolitan Cooking Class
Naples

This is an activity not to be missed. Elisabetta shared produce and olive oil directly from her farm so we could make a delicious, authentic meal. Also, the setting for this class is gorgeous.

Quality of Experience
Guides, Drivers and Staff
Guided tour of Pompeii and Bosco Reale
Guided tour of Pompeii and Bosco Reale
Italy

Ivan was an exceptionally good guide. He modified where we went based on our interests and answered a whole slew of questions.

Local specialist: Eleonora Arrigoni
Eleonora
Eleonora Arrigoni
Local specialist in Milan | Replied on May 29, 2025

Thank you so much, Janice, for sharing your thoughtful feedback! We're thrilled that Ivan’s tour and Elisabetta’s cooking class stood out as highlights, and we’re glad the rest of the experiences were enjoyable as well. Your comments about group sizes are very helpful—we’ll work on making that clearer going forward. It's great to hear the hotels suited your needs and that everything worked out smoothly.
We’d love to welcome you back with Kimkim for more memorable experiences!
Lorenzo and I send our warmest regards to all of you!

Lovely trip to Spain!
Spain | Apr 27 - May 8, 2025

Shelley
Shelley C.
Newark, NJ | Reviewed on May 27, 2025
This was our second trip to Spain, and we wished to visit several regions that we had not previously visited, including Madrid, La Rioja, the Basque region and Valencia. This required a bit a logistical planning. The planning process with Coraima was a pleasure, as she arranged multiple separate travel arrangements and connections for us. Coraima found lodging for us in wonderdful, walkable neighborhoods as we requested. She also arranged several private and small group tours for us. The... Read more

This was our second trip to Spain, and we wished to visit several regions that we had not previously visited, including Madrid, La Rioja, the Basque region and Valencia. This required a bit a logistical planning. The planning process with Coraima was a pleasure, as she arranged multiple separate travel arrangements and connections for us. Coraima found lodging for us in wonderdful, walkable neighborhoods as we requested. She also arranged several private and small group tours for us. The highlights were the wine tours in Rioja, and the walking tours in Bilbao. We had the pleasure of meeting with Beatriz twice in Bilbao, once for a walking tour of the Old Town, and a second time for an eating tour. She was a delightful guide who had a wealth of information that she related in a relaxed and enjoyable manner. Our driver/guide in Rioja was also personable, relating lots of information as he drove us to the wineries. The two wineries we visited were a terrific choice, with one demonstrating more classic caves, and the other a more modern process. All in all, I highly recommend KimKim for planning your next trip.

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jun 04, 2025

Thank you so much for your thoughtful review, Shelley! It was such a pleasure meeting you and working with you in preparing the perfect trip for you both 😊 I was especially happy to read your kind words about the planning process, as it's always my priority to ensure a seamless and tailored experience. Your feedback about your wine tour in La Rioja and walking tours in Bilbao does not go unnoticed, as it's special to learn what stood out and made each activity authentic and enjoyable. I look forward to helping you plan a third trip to Spain when you're ready!
Coraima

Never Again
Japan | May 17 - May 26, 2025

S
Stephen H.
Denver, CO | Reviewed on May 27, 2025
We worked with Jasmine and Hiroshi of Oshinobi Travel, and regret the decision. Although their service did provide several memorable experiences (Miyokaiku carpentry tour, Yoko the guide for Nikko, Emi's help in coordinating connections), these were overshadowed by repeated disappointments: The wrong ryokan was booked for the Nakasendo trail, and this was a major disappointment. But even more upsetting was the lack of response to making any correction or taking any responsibility for the... Read more

We worked with Jasmine and Hiroshi of Oshinobi Travel, and regret the decision.

Although their service did provide several memorable experiences (Miyokaiku carpentry tour, Yoko the guide for Nikko, Emi's help in coordinating connections), these were overshadowed by repeated disappointments:

The wrong ryokan was booked for the Nakasendo trail, and this was a major disappointment. But even more upsetting was the lack of response to making any correction or taking any responsibility for the oversight. Instead, fault was seemingly placed on us (via the Kim Kim dialog). I requested a refund, and was denied.

Even when we cancelled planned arrangements--such as a guide we no longer needed--no compensation was offered. We enjoyed most of their guides, but some did not have the requisite knowledge / experience of the places we visited (temples, gardens, etc.)

The hotels they selected on their own were standard Western rooms, except for specific requests we had made. We did enjoy the ryokan they booked in Kyoto. The places you stay matter in terms of the experience you have.

The train bookings were also standard / basic, and could have easily been upgraded, given the cost of the trip.

Overall, for the ~$30,000.00 we spent for 10 days, we felt we had an average experience. We had booked with Esprit Travel in the past--and for less--and had trip experiences that were exceptional. We will book with Esprit next time we visit.

Hotel Reviews
Shourekiji Temple Stay
Ayabe

Enjoyed the interactions with the hosts, especially the participation in the Buddhist traditions.

Authenticity & Character
Location
Very remote--1.5 hours from Kyoto
Staff
Cleanliness & Comfort
Kyoto Yuzuya Ryokan
Kyoto

Loved this place, and its location. We will return.

Authenticity & Character
A true ryokan experience.
Location
Staff
Cleanliness & Comfort
Hatago Tawaraya Ryokan
Nakatsugawa

The Wrong ryokan, and hence our disappointment. Not much of a Soul, but clean.

Okunoin Hotel Tokugawa
Nikko

Also sterile, western experience.

The Tokyo Station Hotel
Tokyo

Simply a Wonderful hotel... With History, a Soul, and wonderful staff and food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transportation Service
Private Transportation Service
Japan

The private transportation was very expensive. We requested a car after we cancelled a previous arrangement, and Hiroshi gave me a price of $350-400 for the morning of the request. We walked instead, had immersive experiences in Kyoto, and then simply took a cab back to the ryokan for a total cost of $8.00.

 Embark a Special Himeji Miyadaiku Carpentry Tour and Castle Exploration
Embark a Special Himeji Miyadaiku Carpentry Tour and Castle Exploration
Japan

Our best arranged experience, overall. We met the master carpenter at his shop, where he educated us about joinery and various techniques. And then the carpenter himself took us on the tour of the Himeji castle, which he himself had restored 10 years earlier. The guide / translator also did an exceptional job.

Leisure Time at Nikko
Leisure Time at Nikko
Nikko

Our guide, Yoko, did an amazing job here. Although she had been told we were planning to hike, we went to Nikko for the temples and World Heritage Sites. This took some adjustment on her part, which she did artfully, and took us on an amazing tour. At the end of the tour--which included almost Everything at a leisurely pace--she even sent us off by taking us to various food spots (including saki) for the train ride home.

Local specialist: Hiroshi Tsuji

Svetlana was amazingly responsive to all my c...
Ireland | May 13 - May 26, 2025

Ross
Ross D.
San Jose, CA | Reviewed on May 27, 2025
Svetlana was amazingly responsive to all my change requests and sudden needs. The sites that she suggested were all wonderful and the vouchers worked without fail. I would use her again in a heartbeat. Read more

Svetlana was amazingly responsive to all my change requests and sudden needs. The sites that she suggested were all wonderful and the vouchers worked without fail. I would use her again in a heartbeat.

Hotel Reviews
The Green
Dublin

nice hotel with good breakfasts. Very responsive. Quirky room set up as we had to use two elevators to get to room as it has incorporated two distinct buildings.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
they have an executive lounge but it is not like what you find in other hilton or marriott lounges
Perryville House
County Cork

an amazing old building right in the town of kinsale. A delightful room with amazing breakfasts and a lounge for alcohol in the afternoon. The staff were all very helpful although they did want a time for arrival for breakfast since the hotel was full. There is very limited parking but the porter was great at helping secure a spot the next morning when a space opened up.

Authenticity & Character
Staff
Cleanliness & Comfort
Menlo Hotel
Galway

a very nice hotel, just not located near downtown so you have to drive to get anywhere. it was a 30 min walk to downtown. Nice restaurant.

Authenticity & Character
Location
not near downtown
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Dance, Music & Dinner
Traditional Dance, Music & Dinner
Dublin

we had read that the would be a "tourist trap" "poor ventilation", and was "packed like sardines" We really enjoyed it and never felt locked into our seats. the attitude was great of all the staff and the food was wonderful. the entertainment was really fun

Quality of Experience
Food
Guides, Drivers and Staff
Waterford Crystal
Waterford Crystal
Waterford

wonderful 50 minute tour

Quality of Experience
Guides, Drivers and Staff
Local specialist: Svetlana Frolova

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.