Kimkim Trip Reviews

Our much anticipated trip to Italy lived up to our expectations! Giulia, our travel expert, handled our requests and worked with us throughout the planning process to provide a finished product that was wonderful. This was our first trip abroad and we relied upon her to provide all recommendations for guides, tours, accommodations and transportation throughout Italy. We could not have done this on our own! Each driver was prompt, each tour guide was excellent! Our hotel in Rome was beautiful and top notch, walking distance to the sights in Ancient Rome and local dining spots. Beautifuly renovated, it provided a wonderful breakfast and rooftop bar with an amazing view of Ancient Rome. The location in Chianti was beautiful! While the hotel was not the most modern it provided what we were looking for in a traditional rustic Tuscan inn with a wonderful breakfast and comfortable accommodations surrounded by the beauty of Tuscany. It was nestled in wine country within driving distance to several Hill Towns for us to explore. We enjoyed returning each day to relax on our terrace to reflect on the day. While we loved the convenience of our hotel in Cinque Terre, it was our least comfotable due to the sparseness of the space and small bathroom/shower. This was most likely due to booking too late to secure the original hotel. However, the staff was friendly and the location and direct view overlooking the Ligurian Sea was amazing!

Hotel Reviews

H10 Palazzo Galla

Rome

Excellent! We loved the convenience of the location within walking distance to the sights of Ancient Rome and the availability of so many choices for dining. Beautiful rooms, rooftop bar and wonderful breakfast!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Borgo San Luigi

Monteriggioni

Beautiful setting and grounds. Amazing breakfast. Staff was very friendly and accommodating. The rooms were comfortable and clean however showing their age. The good far outweighed the bad in this case. We enjoyed returning from our daily exploration to relax on our terrace to take in the beautiful surroundings.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bathroom was very traditional which Very clean but not as modern in bathroom fixtures. Still, it met our needs.

Hotel La Spiaggia

Monterosso al Mare

Location, location, location! The room was very sparse, bed not as comfortable, bathroom and shower very tight but we enjoyed the balcony overlooking the sea. Amazing views! Breakfast was very good as well!

Authenticity & Character

Location

Staff

Friendly and helpful

Cleanliness & Comfort

Very clean, bed not comfortable and sparsely furnished.

Activity Reviews

Rome: E-Bike Evening Tour with Italian Dinner

Rome

Excellent! The highlight of our time in Rome. Wish we had scheduled this for our first day.

Quality of Experience

Food

Very lovely spot and food was adequate

Guides, Drivers and Staff

Our guide was fabulous. Made sure that we received the time we needed at each stop and was attentive to our comfort and safety!

Transport

We walked to the location and our guide called a cab for us at the end since it was later in the evening.

Guided Visit to the Colosseum & Roman Forum

Rome

The downsides were the weather, Rained most of the day and the crowds. Can't control either of these.

Quality of Experience

Guides, Drivers and Staff

Vatican & Sistine Chapel Tour

Rome

Our guide was wonderful but the crowds were huge. Sistine Chapel was wall to wall people and could not really be enjoyed.

Quality of Experience

Guides, Drivers and Staff

Transport

Bye Bye, Italy!

Italy

Fabulous experience!

Guilia from KimKim did an excellent job arranging our trip plan to suit our likes and all the travel details went without a hitch...would highly recommend using this service. Rome, Tuscany, Cinque Terre in 12 days was just right.

Fantastic Malaysian Adventure!

I recently returned from an incredible trip to Malaysia, and I owe a huge thanks to Nick for making it such a smooth and memorable experience. From the very start, everything was handled with professionalism and attention to detail.

The itinerary prepared for me was spot on! I got to explore the bustling city life of Kuala Lumpur, where I marveled at the Petronas Towers and took in the cultural beauty of Batu Caves. My guide, Raja, was knowledgeable and friendly, making sure I didn’t miss out on any hidden gems.

Nick also arranged for my stay in George Town, Penang, and I absolutely loved the mix of culture, street art, and delicious food (seriously, the food tours were a highlight!). Lawrence ensured all transfers, tours, and excursions were hassle-free, leaving me to enjoy the adventure.

After Penang, the next stop was the Cameron Highlands, where we explored the stunning tea plantations with our knowledgeable guide, Subrahmanya. The beautiful rolling hills and cool climate provided a peaceful and refreshing experience. However, the only drawback was the stay at the Heritage Hotel Cameron Highlands. The hotel was old and not well maintained, making it an overall unpleasant experience. Though it was bearable for just one night, we would not recommend staying there.

One standout feature of Kimkim was their exceptional customer service. Any questions I had before and during the trip were promptly answered, and I always felt taken care of. It's clear their guides know Malaysia inside out and are passionate about making sure travelers have a great experience.

If you're looking for a seamless, well-planned, and enriching travel experience in Malaysia, I highly recommend Nick. I’m already dreaming of my next trip!

Hotel Reviews

Heritage Hotel Cameron Highlands

The hotel was old and not well maintained, making it an overall unpleasant experience. Though it was bearable for just one night, we would not recommend staying there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Interior renovation of the entire hotel

Verdant Hill Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Neo Plus Penang

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kuala Lumpur City Tour & Batu Caves

Kuala Lumpur

Quality of Experience

Guides, Drivers and Staff

Transport

Penang (Island Exploration)

Penang

Quality of Experience

Guides, Drivers and Staff

Transport

Mossy Forest & BOH Tea Plantation

Cameron Highlands

Quality of Experience

Guides, Drivers and Staff

Transport

Los guías fueron excelentes ,
Irene el tour de Toledo muy buena y muy
Filosa en Lisboa buenísima
Daniela en Lisboa muy buena
Claudio magnífico en Setúbal
En muy buena en Évora Y buen tour
Y el día en Valle Duoro muy divertido

Excellent service , planning and help. Marc worked closely with us to help us plan a wonderful trip. We greatly appreciate all he did to make an excellent trip for my husband and myself.

Hotel Reviews

BBC Hotel

Authenticity & Character

The Phoenix Hotel Yogyakarta - MGallery Collection

Yogyakarta

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Santai Toraja

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lumbini Luxury villas

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sudamala Resort, Seraya, Flores

Labuan Bajo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Excellent and charming

Activity Reviews

Visit Prambanan Temple Complex

Yogyakarta

Quality of Experience

Guides, Drivers and Staff

Transport

On the way to Tana Toraja

Indonesia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Back to Makassar

Indonesia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sultan Palace

Yogyakarta

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Borobudur Temple

Yogyakarta

Quality of Experience

Guides, Drivers and Staff

Transport

Discovery of the village of Kete Kesu and Palawa Tana Toraja

Indonesia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tana Toraja's Day of Discovery"

Indonesia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day tour Highlights of Komodo national Park

Indonesia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Gummi helped us plan an excellent trip, especially considering we had very specific travel dates and didn't get started until about 8 weeks before our departure. Gummi perfectly matched the interests and activity levels for our group of two parents with two adult children. Every day was full, but manageable, and well planned. When small bumps occurred, Gummi and his office were immediately available to work things out. We thoroughly enjoyed everything on the intinerary, but highlights for us were the kayaking among the icebergs in Heinabergslón, snorkeling and Silfra and the Husafell Canyon Baths. This is my second trip booked through Kimkim would definitely use them again

Hotel Reviews

Buubble Hotel Ölvisholt

Selfoss

Fun but cloudy skies for us. A big plus was the location near Mika, our favorite restaurant on the trip.

Skuggi Hotel Reykjavík by Keahotels

Reykjavík

Good location in a quieter area but still walking distance to downtown Reykjavik.

Stracta Apartments Orustustaðir

Kirkjubæjarklaustur

Nice layout for the 4 of us, but down a long dirt road.

Center Hotel Arnarhvoll

Reykjavík

Good location across from Harpa!

Activity Reviews

Sky Lagoon - Experience the seven-step Sky Ritual

Iceland

An excellent way to start our trip.

Lava Cave Explorer Tour

Iceland

Very knowledgeable tour guide.

Tour to Husafell Canyon Baths

Iceland

We loved the scenic and private location with a small group of 7 - and when we showed up early they were happy to accommodate us on an early visit.

Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters

Iceland

A very special experience with Briosh, who was an excellent guide and urged us to take our time.

Katla Ice Cave

Iceland

It's not just the cave, but the adventure getting there. Our guide took the time to let us stop at the black sand desert on the way to the glacier cave.

Fjallsárlón Glacier Lagoon Kayaking Adventure

Iceland

This was actually the Glacier Kayak Adventure at Heinabergslón, which was wonderful. Only one kayaking group goes out at a time - very magical especially after seeing the larger groups/more activity at Jokulsarlon. Our guides were excellent and the kayaking was not difficult.

Sólheimajökull Ice Climbing & Glacier Hike

Iceland

My adult children did this activity while we did the glacier hike. They had a fantastic time and said their guide Eduardo was excellent.

Solheimajokull Glacier Hike

Iceland

My husband and I did this hike while our adult children did ice climbing. It was a good activity, but overlapped with some of the earlier activities on the trip (ice cave, glacier kayaking). It was great we could do this at the same time the kids did the ice climbing.

Our trip was excellent from beginning to the end! In particular the historic tours and boat trips. Highly recommended!

Hotel Review

Hotel Foscari Palace

Venice

Great food, comfortable room, excellent location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Private St. Mark's Basilica & Doge’s Palace Tour with Exclusive Access to Secret Rooms

Venice

Our guide was excellent, informative, and easy to understand. This could not have been better!

Quality of Experience

Guides, Drivers and Staff

Nikola was amazing to work with. His plans for us were perfect and met all of our expectations. All of our accommodations were very nice and his suggestions for activities and places to eat were spot on. He was also always available to answer questions we had. Very responsive.

Activity Review

Horseback Riding Tour in Bohinj

Slovenia

Quality of Experience

Guides, Drivers and Staff

Paris, France was everything I wished for and so much more. It was my Eat, Pray and Love experience. Enjoyed every corner and every bit as much as I could. Itinerary was perfect and planned nicely, day by day with the essencial spots and meeting points needed. Amandine left everything very clear and understandable. I did this trip solo and never felt unsafe. Everything she sent me was by the book and on paper. Very thankful for this experience, and definitely looking forward to visiting France again in the future.

Hotel Review

La Maison Eugénie

Paris

The hotel was beautiful, very parisian and great spot by the metro!

Authenticity & Character

Very Parisian

Location

Its right next to the Pont Cardinet station

Staff

Very helpful

Cleanliness & Comfort

Very clean

Activity Reviews

Baking Class in a French Bakery

Paris

Didier was absolutely wonderful as well as his translator. Learned sooo much from him, tried the baguettes and took the hotel baguettes as well. He also gave us the recipes to make at home!

Quality of Experience

Very authentic!

Guides, Drivers and Staff

Felt safe!

Transport

Learned the metro pretty quick!

French Conversation & Coffee at Café De Flore

Paris

It was also very authentic, wonderful, helpful!!

Quality of Experience

Guide was helpful and authentic!

Guides, Drivers and Staff

Transport

From the moment we stepped off the plane, until our last day, we felt special and well taken care of. Our guides were all simply excellent in both knowledge and personalty. We were able to shift times around to avoid long lines, and our guides always knew how to maximize our time.
All of our activities and hotel's were exactly as described, certainly above our expectations a few times!
As always, we cannot praise Kimkim and the local agents enough. Thank you for another wonderful holiday. We are traveling with you to India in February 2025, and cannot wait!

We had the absolute pleasure of having Faysel as our driver and travel guide during our trip to Morocco. Faysel is a true gentleman—thoughtful, respectful, and someone who proudly showcases his beautiful country. It was evident how much he loves his job and genuinely cares about his clients. He listened attentively and paid great attention to detail, remembering little things like when I mentioned my daughter was getting married. To my surprise, he bought her a gift at one of the shops we visited—a touching gesture that speaks to his kindness.

Throughout the trip, we learned so much about Morocco’s culture, its people, and religion, all thanks to Faysel’s deep knowledge and passion for sharing his heritage. The long drives felt anything but long as we frequently stopped to explore various villages, making the journey as enjoyable as the destinations.

Our stay in Fès was quite interesting. The Riyad we stayed at was beautiful, and the city was vibrant. However, this part of the tour felt more like being taken to vendors to view products and, while we never felt pressured to buy anything, it was clear that this was a subtle marketing strategy. As a result, we ended up spending a bit more than we had planned.

The Sahara Desert, however, was absolutely phenomenal! Riding camels to reach our luxury camp was an unforgettable experience, and there’s truly nothing like it. We also enjoyed our stay at Dades, where the hotel was lovely and the meals—both dinner and breakfast—were simply superb. A special shoutout to the chef there!

Lastly, Marrakech! We loved this city immensely, and it was the perfect way to round off our trip.

Would I visit Morocco again? Absolutely! I would likely skip or shorten the stay in Fès next time, but without a doubt, I would use Kim Kim again and request Faysel to be our guide. His professionalism, warmth, and dedication made our trip unforgettable.

The process of planning this trip with the travel company was quite easy. Liz was very patient with us, as we changed the itinerary a few times.
Once we got to Peru, everything was taken care of; transportation, guides, tours, hotels etc. All of our tour guides were very knowledgeable and friendly and made our experience exceptional. Drivers were always there and on time.

The restaurant recommendations provided by kimkim were wonderful.

We had one poor experience at a hotel, but kimkim made it up to us with a special night out. We were surprised and very grateful.

This trip was close to perfect. Would consider using kimkim again.

Hotel Reviews

Tika Wasi Valley

Sacred Valley

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Chakana Boutique Hotel

Machu Picchu, Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Qalasaya Hotel

Puno

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tika Wasi Casa Boutique

Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private tour to The Sacred Valley

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Shared Quad bikes tour in Moray & Maras

Sacred Valley

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Pachamanca Lunch Farm Tour

Sacred Valley

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Short Inca Trail Trek 1/2

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Short Inca Trail trek 2/2: Machu Picchu SV Htl

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Briefing about your future tour/trek

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

The Route of The Sun: {{start_location}} - {{end_location}}

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Uros & Taquile Floating Islands tour

Puno

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Palcoyo Trek: Small group

Cusco

Quality of Experience

Food

Guides, Drivers and Staff

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Private Walking tour to Sacsayhuaman, Cusco city & San Pedro Market

Cusco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

My husband and I loved our 10-day trip to Ecuador with Kimkim. Nick put together a great itinerary and was very patient with our many questions and changes. Once we arrived, Nick checked in periodically to make sure all was going smooth. And we had great experience with Sebastian, our local guide, who drove us between destinations, took us on tours/hikes, gave us tastes of local cuisine, had vast knowledge of the flora/fauna, culture and history of Ecuador, helped with translation, and generally made sure we were taken care of. We had never used a travel service, generally preferring to arrange our own travel, but we were very impressed with everything. And for our honeymoon, it was so nice to not have the extra stress of planning.

Mi guía fue muy buena, visitamos lugares de forma exhaustiva y completa. Turquía es un país maravilloso. El hotel fue muy bien elegido, nos encantó!!! El trato fue maravilllso!!

The trip was seamless and easy as KimKIm Travel set all in motion based on all of our needs and desires. Guides awaited us at every leg of our journey. Renata planned a great trip. We absolutely adored Bruno, our guide in Rio. He was kind, caring of our needs, and surpassed any expectations we might have had. The Availhanas lodge in the Amazon was amazing. The staff, particularly Pedro and Kenrick (one of our guides) went over and above any of our expectations.....The iguazu falls were spectacular and then we ended with our last day back with Bruno. An overall perfect trip -

Hotel Reviews

Arena Ipanema

Rio de Janeiro

food was not good at dinner - buffet breakfast fine

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Intercity Manaus

Manaus

only there for a night prior to our amazon trip but staff kind and breakfast buffet decent

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Anavilhanas Jungle Lodge

Manaus

an amazing experience from beginning to end - all the staff amazing - activities, meals, guides made everything seamless -

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nadai Confort Hotel

Foz do Iguacu

just a place to spend the night - as always breakfast buffet great

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arena Copacabana Hotel

Rio de Janeiro

love the location - again just a place to spend a night - breakfast buffet as well great -

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half-Day Tour of Sitio Burle Marx, Rio de Janeiro

Rio de Janeiro

this is a definite must see if you want to see the authenticity of the area outside of the big city -

Quality of Experience

Guides, Drivers and Staff

Transport

Iguaçu Falls Hike on the Argentina Side

Foz do Iguaçu

spectacular views

Quality of Experience

Guides, Drivers and Staff

Transport

Carioca Lifestyle and Carnival Culture (by Public Transport)

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Full Days at the Anavilhanas Jungle Lodge

The Amazon

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sebastian put together a wonderful first time visit to France! I really liked the neighborhood of our hotel in Paris, where it was easy to walk to nice eating and shopping places and it felt safe and clean. Our tour guide Sabine was kind, patient, and knowledgeable on our guided fashion/shopping experience. Harry, who was our guide for Palace of Versailles, was knowledgeable and had a good sense of humor. The hotel was nice with good food. In Marseille, my favorite was the guided walking tour, a self walking tour the local African/French markets, and our gourmet restaurant meal. Ezekial was our walking tour guide and was so patient with my mom and Susan as they needed to end the walking tour early; he helped them get a ride back to the hotel. The hotel in Marseille was my favorite with the decor, food, and lovely kitchen and home-style way of serving breakfast. Nice was great as well and we enjoyed our full day tour to Monte Carlo, Eze, and Monaco with our guide (unfortunately I did not record his name in my notes; he lives very close to the hotel we stayed in in Nice). He shared a lot of knowledge with us and drove safely. The hotel in Nice was not quyite as nice as the ones in Paris and Marseille but everyone was friendly and the location was very close to attractions in the Old Town and shopping, which we all enjoyed. We did have a few small challenges knowing when to get off of the trains to Nice and Marseille as the announcements were difficult to understand (we are not fluent in French) and finding elevators/escalators for painful arthritic knees in metro stations was tricky. The boat ride in Marseille for the Calanques National Park was a bit rougher and more wet than we anticipated. I think we all thought the boat would be larger and a smooth laid back ride, but the sea cliffs were lovely. All in all, I really enjoyed the trip and would love to visit all of these areas again and many more in France in the near future. Thank you!

Activity Reviews

Paris: Illuminations River Cruise

Paris

So fun and pretty to experience. We were able to go around 8:30 pm which was great timing to catch the Eiffel Tower light up around 8:45-9pm. I kind of wish we could have arrived a day or 2 earlier before doing this as we were very sleepy during the tour since it was our first day in Paris.

Quality of Experience

relaxing and lovely sights to see

Guides, Drivers and Staff

the guide was funny and had humor in providing the history of the bridges sights along the tour.

French Fashion, Fragrance and Fun in the Marais

Paris

I loved going into French based fragrance and jewelry stores where we made some purchases. I'm not sure I learned any specifics of French fashion which I kind of though I would but I liked our guide Sabine and how she was told us about the area and the unique shops. She was able to arrange an chocolate demonstration and tasting for us which was very cool.

Quality of Experience

Found some places to discover that we probalby never would have known but we got some unique gifts for ourselves and loved ones.

Guides, Drivers and Staff

Very friendly and easy to talk to; very patient and not pushy or loud in her demeanor.

Our trip to Croatia was amazing. Great people, great food and such wonderful history. Robi was awesome with planning our trip from Dubrovnik to Zagreb including the national parks. The arrangements were wonderful and he even found a few unexpected sites for us to visit. He checked in with us every night and sent us updated information and even managed to work with the weathe.I would highly recommend him and Kimkim.

Christine, we really liked the accommodations, especially La Meridian Myeongdong, AC Marriot (Gangnam) and La Valse in Busan. I must admit, I was surprised to learn that our hotel on the beautiful natural island of Jeju was in a highly urban area; it wasn't what I expected. But the hotel itself was fine. We appreciated the balance of planned activities (six days) and unplanned activities (5 days). That really worked for us. The guides were tremendous. Jiyoung, Jake and Kevin were all so different, but they were fun, friendly, enthusiastic and informative. We couldn't have been happier with them. In fact, we've enjoyed guides in several other countries and we think Korea's might have been the best we've ever had. One of the special aspects of having a great guide is that you learn more about the culture than simply learning about the sites. We learned about how elders are treated, about the different perspectives of the different generations, the ways the ancestors are honored (and so much more). Also, Alicia Lee was extremely helpful in many regards, especially in supporting us in real time. Thanks to you and Kim Kim for another great experience!

Ok, so the 4 stars had only a little to do with my KimKim experience overall. However with all of the illnesses my husband and I experienced, giving the trip five stars would not be real. Ok, things that made this trip great - driver pick up from the airport - they hired a porter once we arrived near our Riad Bayti, because the streets are so narrow, we could not be dropped off doorstep. My husband was so sick, he couldn't walk to the Riad, and the porter put him in the wheelbarrow and wheeled him to our Riad = ABOVE AND BEYOND! The Riad was in a central location - right by the spice market. The host was gracious and kind and we had refreshing mint tea as our welcome drink. Our room was traditionally decorated and had a full and a twin sized bed which turned out to be a blessing. There was also a very nice rooftop where I spent a lot of time.
My first full day, I had a nice full day tour. You can easily get lost in the narrow streets and not where you want to be - so it was nice to have a guide show me around - let me enjoy "sand coffee" and take me to a lovely (allergy accommodating) lunch. YSL gardens/museum were nice - 1.5 does suffice. I had a relaxing hammam experience with a stellar massage! I enjoyed Marrakech, but after my own bout of food borne illness, I was happy to take our leave.

We headed out to Imlil which was a nice scenic car ride. Upon arriving, our Riad (Dar Imlil) was lovely - they upgraded us, and our room had a both a nice indoor sitting area, as well as a nice balcony overlooking the pool with the mountains as the backdrop. We sat there for several hours taking in the peacefulness of the mountains and the surrounding quiet enjoying freshly brewed teas the host gave us to ease our gastric distress. We had a very good outdoor dinner prepared by our host that was more than we could eat and just delicious. The next day we had a hike. Abdullah our KimKim host knew my husband still wasn't feeling well and he asked if we wanted a mule - that was extremely thoughtful and turned out to be a great option that allowed my husband to not completely lose out on the trip. We were able to have a nice lunch at our guide's home. Turns out, they also AirBnb their place-so it was updated and clean and we didn't feel "eeked" out eating there (considering our negative food experiences on the trip - no fault of KimKim). We then head off to Agafay to Yes, We Camp - it was an oasis in the desert. We were welcomed, dropped our bags in our "glampsite" and headed to the pool. I was in the desert and the pool water was actually COOL!!! Later, we went for a camel ride and then had a very LARGE dinner back at the camp with fun entertainment included. I mean for a desert location, it definitely exceeded our expectations! We checked out the next morning, and off to Casablanca to catch our flight.

So sickness aside, we had a really nice experience. Prior to Morocco we were in India...comparing KimKim to the tour company we used there to Morocco, is another reason for the 4 stars. In India we had soup to nuts VIP experience where our driver became our friend and was very friendly and kind, and we met our met our local host in person and he made sure we lacked nothing. Our Morocco drivers were "friendly enough" but not our friends - can't remember their names. . .I never actually met the local guide. So, I would say, if you are looking for the "average traveller" experience, then this is for you. Unfortunately, I had just completed a 5 star hotel VIP experience in India, so I had to reset my expectations here. . .which is fine, but dear reader, just letting you know.

Hotel Reviews

Riad Bayti

Marrakech

This Riad was centrally location in the spice market, very walkable. The host was gracious and very accommodating. Our room was very nice and comfortable, decorated traditionally. They have a great rooftop where I spent evenings privately, writing and unwinding. I had a delicious dinner dinner at the property my first evening (where you can get wine) and each morning a (bread heavy) breakfast. The only reason I don't give 5 starts here is because you do need to request/pay for bottled water and I'd just stayed in 5 star hotels in India. . .and I want to be honest:-)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The towels I think are line dried, for an American, just note, there's no "fabric softener" so the towel smelled used.

Dar Imlil

Imlil

This place has a very good location. Our room had a balcony that overlooked the pool and we had the mountains as our backgdrop - we spent hours sitting there and just enjoying the view. We informed our host that we were having stomach issues, and they brewed us a special tea that helped a lot. Our dinner as traditional and very good (which means a lot as we were recovering from food issues on Turkish airlines and in Marrakech). We only stayed one night, but we very much enjoyed the hospitality of the host and the superb view!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Yes We camp Agafay

Marrakesh

This is our second time "glamping" in a desert. Our first stay was in Dubai, which we absolutely loved, but this one exceeded our expectations! Our "tent" was SOOO clean - no "icky" feeling, it was nicely decorated and felt new. There was a really nice pool and the water was actually "cool" being in the desert! There was a nice dinner, with more food than I could possibly eat, that was delicious, and we had energetic live entertainment. We only stayed overnight - but it felt like the kind of place I could have stayed for several nights and really had some nice chill days!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half-Day Guided Tour of Marrakech

Marrakesh

I had a really great time with my guide! He allowed me to ask endless questions about the culture and at no point did he seem annoyed. I'm a shopper that hates having someone hover, but to be honest, with the endless streets and shopping areas, it was nice to have someone to navigate and help negotiate while I was shopping. We also had a late lunch together, and he was so personable, it felt like I was having a lunch with one of my friends. He did a great job and we had a lovely day together.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hammam & Spa Experience Marrakech

Morocco

Framing this, I've done spas in multiple countries in the world. As a prude American, I always have to say to myself, I'm not in America, you're gonna be naked. But, my "scrubber" who kept leaving the door open, could tell I was uncomfortable and at one point, she actually laughed at me (I laughed too). My massage was firm, and my therapist kept checking in to make sure the pressure was good - it was very, very good. I enjoyed my experience very much, but I am not giving 5 stars because the scrubber poured water on my face and it went up my nose and down my throat, and the experience felt a little rushed. I do understand when your operation turns over a lot of people in a single day, but I as the client never want to feel that.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Transfer from Marrakech to Imlil

Morocco

The guided trek through Toubkal National Park was truly wonderful. Even though we faced some health challenges with my husband being sick, the local guide was incredibly considerate and arranged for a mule, so he didn't miss out on the experience. This made the outing memorable and enjoyable, allowing us to take in the beautiful scenery without worry.

Planning was very smooth - Rita was very helpful and insightful. Support during trip was timely and professional. Kim Kim support was aware of our train cancellation before we were and proactively rebooked and notified us. We’ve had just as good of service from Kim Kim on previous trip. Would highly recommend and will definitely use again!