Kimkim Trip Reviews

4.8
Based on 16,947 ratings
Read 16,947 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Samir , our driver/ guide and all he did … made the trip informative, pleasant, involving, safe and memorable.. thank you to all . A special hello to Samir who will have his second. Hold in one month and we hope to see pictures
Morocco | Aug 18 - Aug 26, 2024

Pasquale
Pasquale F.
Newark, NJ | Reviewed on Aug 28, 2024
Samir , our driver/ guide was simply excellent . He was always courteous, timely. Accurate in his driving and very informative.we had a guide at the Roman ruins , I’m sorry I can’t remember his name . He was very knowledgeable and guided us along a thorough tour … the guide in Fez, Mohammed, knew the geography and had an excellent pulse on the life of the Medina and the city … very good tour … Hannah , the guide in Marrakech, was in a class of her own . Educated, Sophisticated and most... Read more

Samir , our driver/ guide was simply excellent . He was always courteous, timely. Accurate in his driving and very informative.we had a guide at the Roman ruins , I’m sorry I can’t remember his name . He was very knowledgeable and guided us along a thorough tour … the guide in Fez, Mohammed, knew the geography and had an excellent pulse on the life of the Medina and the city … very good tour … Hannah , the guide in Marrakech, was in a class of her own . Educated, Sophisticated and most knowledgeable of Marrakech and Morocco and the entire Maghreb , its culture its history and all the different cultural entanglements… would recommend her above all and when we come back to Marrakech we hope to have her again…
In Essaouira our guide also very nice . It was a brief two hour tour bit once again very very informative . I would recommend each one of them absolutely and with the most confidence

Hotel Reviews
Lina Ryad & Spa
Chefchaouen

The rooftop room … breathtaking

Authenticity & Character
The views and the room … the service was impeccable
Location
Staff
As above . We were there for one night and they made it very special
Cleanliness & Comfort
Karawan Riad
Fès

A bit lost in the mwdida bit once inside …. What a place … the ambiance was very private and the staff was most attentive … it felt like home

Authenticity & Character
It’s a special ola e and is probably the most authentic higher end riad
Location
A bit out of the way and behind a non descriptive wooden door … but once inside … excellent the roof top restaurant: amazing . The food : amazing g
Staff
Cleanliness & Comfort
La Mamounia
Marrakech

Where do I start : the hotel is one of the best if not the best of North Africa … it is a splurge but it is definitely worth and we will be back there … for longer …. Marrakech was the favorite stop in our tour : the town calls to us and was absolutely enchanting..

Authenticity & Character
I understand it was a royal or a noble origin : it ahows .. it is a highest end hotel , not a riad ,and among the hotels it is the best of the best
Location
I mean : in a walking distance to the square …
Staff
The staff is …. Outstanding
Cleanliness & Comfort
I mean ….
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

Location…. You can’t beat it ….it is a hotel but it’s the best way in Essaouira .. close to the port and the Medina ….the beach is private and the Reastaurant on the beach is fabulous… service is impeccable , efficient and courteous…

Authenticity & Character
It a hotel …
Location
As above
Staff
Cleanliness & Comfort
Le Casablanca Hotel
Casablanca

Practical. Ex Ellen’s see i e … excellent restaurant. Loved the live music … we did not go out that night before we were tired but I feel it was in an excellent location

Authenticity & Character
It a hotel
Location
Again we did not tour on our own
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Aug 29, 2024

Hey Pasquale,

Thank you so much for your feedback! I'm happy to hear that you had such a positive experience with all of your guides, especially Samir, Mohammed, Hanan, and your guide in Essaouira. It's wonderful to know they made your trip informative and enjoyable. We look forward to welcoming you back and ensuring another memorable experience with Hannan in Marrakech.

Your recommendations are greatly appreciated!

Best,
Abdel

Our trip to Greece was fantastic. It can be ...
Greece | Jun 15 - Jun 24, 2024

Robyn
Robyn A.
Austin, TX | Reviewed on Aug 28, 2024
Our trip to Greece was fantastic. It can be a challenge to manage the logistics for 21 people. Everything went as planned and was flawless. All of our activities and transportation were wonderful. Some highlights were the guided Acropolis tour in Athens, the Villages tour in Naxos, the cooking class and farm tour in Naxos, and the sunset cruise in Santorini. Thanos was a pleasure to work with and made sure that we had an incredible experience. Read more

Our trip to Greece was fantastic. It can be a challenge to manage the logistics for 21 people. Everything went as planned and was flawless. All of our activities and transportation were wonderful. Some highlights were the guided Acropolis tour in Athens, the Villages tour in Naxos, the cooking class and farm tour in Naxos, and the sunset cruise in Santorini. Thanos was a pleasure to work with and made sure that we had an incredible experience.

Hotel Reviews
Sundunes Hotel Naxos
Naxos, Plaka

A perfect hotel! We had a large group of 21 people and there were appropriate room types for everyone: singles, couples and families. The hotel and beach were beautiful and the service was fantastic. They organized a special birthday cake and toast for one of our group that was celebrating a milestone birthday on the trip. Sundunes is beautiful, relaxing, and the food is great! It's also convenient to several beach bars and restaurants that are easy to walk to.

Authenticity & Character
The staff was wonderful!
Location
Gorgeous beach with a convenience store and bars and restaurants within walking distance.
Staff
So warm and friendly. We all knew each other by name after a couple of days.
Cleanliness & Comfort
Spotless and gorgeous!
Apeiron Blue Santorini
Fira, Santorini

Amazing views and great location

Authenticity & Character
Location
The views!
Staff
Very accomodating staff.
Cleanliness & Comfort
Beautiful, wonderful pools, gorgeous views. A little hot in our room but otherwise perfect.
NLH Monastiraki
Athens

Great location and spectacular Acropolis view from the rooftop bar.

Authenticity & Character
Location
Walking distance to lots of shops and restaurants.
Staff
Most were very friendly
Cleanliness & Comfort
Very clean, a little warm in the rooms, had to ask the front desk to adjust it.
Local specialist: Thanos Nikopoulos

Perfect Family Adventure
Ireland | Aug 13 - Aug 21, 2024

A
Andrew S.
Gadsden, AL | Reviewed on Aug 28, 2024

We had a wonderful time with a great itinerary. The trip was just what we asked for; saw a lot of areas of the country, had wonderful hotels.

Favorite hike: Connemara and Diamond Hill
Favorite Hotel: 12 hotel in Galway

The whole trip was well planned and we will use kimkim again and Svetlana is highly recommended for any Ireland adventure.

Local specialist: Svetlana Frolova
Svetlana
Svetlana Frolova
Local specialist in Ireland | Replied on Sep 06, 2024

Thanks so much, Andrew! I’m really happy to hear that everything worked out for you. Connemara and Diamond Hill are amazing, and I’m glad they were a highlight for you. I really appreciate the recommendation and can’t wait to help plan your next adventure with Kimkim. Excited for your future travels!

Ireland- a people country
Ireland | Aug 18 - Aug 24, 2024

G
Gwen L.
Trinidad & Tobago | Reviewed on Aug 28, 2024
Visiting Ireland under the expert planning of Kimkim/ Routescape was an exceptional experience. The historic sites, beautiful landscape, lovely boutique hotels, great food were really just the icing on the cake. The cake was- the people of Ireland and the chauffeurs/ guides who were our windows to the Ireland experience. Peter Rafferty (Raff) (West Connemara champion driver) was extremely entertaining - thanks for filling our bellies with laughter and of course our other driver, Jim... Read more

Visiting Ireland under the expert planning of Kimkim/ Routescape was an exceptional experience. The historic sites, beautiful landscape, lovely boutique hotels, great food were really just the icing on the cake. The cake was- the people of Ireland and the chauffeurs/ guides who were our windows to the Ireland experience. Peter Rafferty (Raff) (West Connemara champion driver) was extremely entertaining - thanks for filling our bellies with laughter and of course our other driver, Jim Dempsey - fun and knowledgeable!

Hotel Reviews
Wilder Townhouse
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sheen Falls Lodge
Kenmare
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monks Ballyvaughan
County Clare

Staff are exceptional

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cliffs of Moher Cruise
Cliffs of Moher Cruise
Ballyvaughan
Quality of Experience
Guides, Drivers and Staff
Transport
Cork City
Cork City
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Blarney Castle
Blarney Castle
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Drive the Ring of Kerry
Drive the Ring of Kerry
Kenmare
Quality of Experience
Guides, Drivers and Staff
Transport
Aran Bike Hire
Ireland
Quality of Experience
Guides, Drivers and Staff
Belvedere Irish Nights, Dinner and a Show
Dublin
Quality of Experience
Local Taxi to/from Doolin Ferry
Ballyvaughan
Quality of Experience
Guides, Drivers and Staff
Transport
Killarney National Park
Killarney National Park
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
The Aran Islands
The Aran Islands
Ireland
Quality of Experience
Guides, Drivers and Staff
Kilbeggan Distillery
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of Trinity College & Book of Kells
Guided tour of Trinity College & Book of Kells
Dublin
Quality of Experience
Guinness Storehouse Tour
Guinness Storehouse Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Dublin Walking Tour
Dublin Walking Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Local specialist: Eleanor Whitticombe
Eleanor
Eleanor Whitticombe
Local specialist in Pembrokeshire, Wales | Replied on Sep 02, 2024

Hi Gwen,

I just wanted to send you a quick message to say thank you for taking the time to provide feedback on your trip. It is great to hear that you enjoyed your time in Ireland! I am especially delighted to receive your feedback on your driver guides, thank you.

It was such a pleasure working with you all to create this journey and I hope we may get the opportunity to do so again in the future.

Warm wishes,

Eleanor

Nick was great and so patient with my many qu...
Malaysia | Aug 21 - Aug 25, 2024

R
Roisin O.
Australia | Reviewed on Aug 28, 2024
Nick was great and so patient with my many questions (there was a lot) and made everything really easy planning the trip. Kinabatangan River was great and the place and staff lovely. The only thing I would emphasise a bit more is to bring cash. There are only two main ATMS (aside from the airport) that I know of and one of them wasn’t working. Definitely bring a raincoat and plenty of bug spray! Food is basic but nice and staff were great. Sepilok was amazing - our guide Rosman was... Read more

Nick was great and so patient with my many questions (there was a lot) and made everything really easy planning the trip.

Kinabatangan River was great and the place and staff lovely. The only thing I would emphasise a bit more is to bring cash. There are only two main ATMS (aside from the airport) that I know of and one of them wasn’t working. Definitely bring a raincoat and plenty of bug spray! Food is basic but nice and staff were great.

Sepilok was amazing - our guide Rosman was super friendly and knowledgeable - we got really lucky and saw lots of orangutans and sunbears.

Libarian island - we went here in place of Selingan island as it was booked up. The trip out to the island was great and the island itself was very peaceful! We didn’t see any turtles but did release some babies which was super special! The accommodation was basic but perfect. The only thing I would note here is that the guide we had, while lovely, didn’t really seem too interested in engaging with us or the group outside of when he had too.

Hotel Reviews
Nature Lodge Kinabatangan
Sandakan
Authenticity & Character
Basic but clean and in the jungle :)
Location
Right in the river
Staff
Cleanliness & Comfort
We stayed in a lodge room which was great. Not sure what the dorms are like.
Walai Penyu Resort Libaran
Sandakan
Authenticity & Character
Location
Staff
Staff were lovely however our guide didn’t seem to interested in engaging with us outside of the planned activities.
Cleanliness & Comfort
Nature Lodge Sepilok
Sepilok

Perfect location next to the sanctuaries. Food is basic but ideal for what it is. Rooms are basic but very clean with aircon. Staff were super lovely!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival Day Libaran Island
Arrival Day Libaran Island
Libaran Island

Lovely island - authentic experience seeing the village island. Our guide didn’t mention we would have the opportunity to buy things and we didn’t bring any cash, so this would be good to communicate in advance :)

Quality of Experience
Guides, Drivers and Staff
As mentioned previously, our guide was lovely but didn’t seem to interested in chatting or engaging with us outside the activities.
Transport
Smooth 30-40 min boat ride from Sandakan
Kinabatangan River Exploration (River Cruises)
Kinabatangan River Exploration (River Cruises)
Kinabatangan

It was a great day and the safaris were great. I would prob only offer the walk once or twice as it is the exact same route, or bring the group somewhere else.

Quality of Experience
Food
Basic but nice
Guides, Drivers and Staff
All staff were lovely. Guide was super nice, but didn’t speak English too well which made it hard to ask questions.
Transport
During our evening safari our boat did breakdown and we had to be rescued! Nothing to do with the guide as these things happen but a bit scary as it was pitch black. As the guide didn’t have too much English we didn’t know whether or not it was a problem- it was all fine and we moved to another boat - an experience!
Afternoon Wildlife River Cruise
Afternoon Wildlife River Cruise
Kinabatangan
Quality of Experience
Guides, Drivers and Staff
Our guide was lovely but his English wasn’t the best so it made it a bit difficult to ask him questions about the animals.
Transport
Sepilok Orangutan Centre & Sunbear Centre
Sepilok Orangutan Centre & Sunbear Centre
Sandakan

Our guide Rosman was fabulous and we got super lucky with seeing all the animals.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Aug 29, 2024

Hey Roisin,

Thanks for your wonderful review. I will sent your feedback to all the lodges and guides. I enjoyed putting the trip together with you and I am happy that you enjoyed your trip so much!

Nick

Walking in my Ancestors Footsteps
Ireland | Aug 2 - Aug 9, 2024

Patrick
Patrick T.
Chicago, IL | Reviewed on Aug 28, 2024
We had a great trip and very much appreciated the work of Claire and kimkim. Our trip needed to be postponed because of a pilot strike at the last minute. We did need to pay some fees, but we did not need to do any of the work. Things that were chosen fit us well. We loved to see so many sites and have a chance to visit with relatives on this trip. I particularly enjoyed going to the pubs in Galway and hearing some Irish music, seeing the Cliffs at Kilkee (the Cliffs of Moher could be... Read more

We had a great trip and very much appreciated the work of Claire and kimkim. Our trip needed to be postponed because of a pilot strike at the last minute. We did need to pay some fees, but we did not need to do any of the work. Things that were chosen fit us well. We loved to see so many sites and have a chance to visit with relatives on this trip.

I particularly enjoyed going to the pubs in Galway and hearing some Irish music, seeing the Cliffs at Kilkee (the Cliffs of Moher could be skipped in my opinion once we walked at Kilkee - many fewer tourists there and a nice restaurant to have breakfast, lunch or a snack at the base), and touring Guinness. We had nice accommodations that fit our budget. We got good recommendations for things to see in Dublin.

If you can find a way to get off the beaten path to meet locals, please do so. I had the wonderful opportunity to visit with cousins I knew and meet some cousins I did not know. They showed us where my ancestors came from and the beauty of the Knockmealdown Mountains where Johnny Cash was inspired to write is song - Forty Shades of Green. Ancestry research had been done by relatives and I will never forget walking in their footsteps.

Hotel Reviews
The Galmont Hotel & Spa
Galway

Enjoyed this clean and modern hotel. Nice to have a pool, hot tub and sauna.

Hotel Killarney
Killarney

Decent hotel for the money.

Aherlow House Hotel & Lodges
Aherlow

Cool, hunting-lodge style hotel. Old Europe feel. Loved the bar. Came on hottest day of the year and was still comfortable without air-conditioning.

The Gibson Hotel
Dublin

Loved the accommodations, the breakfast and the closeness to Dublin activities!

Authenticity & Character
Clean, beautiful and modern
Location
Across from 3 Arena and a short tram or taxi from anything you want to see.
Staff
Helpful with any question we had.
Cleanliness & Comfort
The best hotel on our trip through Ireland.
Activity Reviews
Private Transfer/Taxi in Town
Private Transfer/Taxi in Town
Ireland

Safe and fast.

Trinity College Library : The Book of Kells Experience
Trinity College Library : The Book of Kells Experience
Dublin

They have improved this experience. I might give it a 4.5 because I did not appreciate it as much as all my other experiences, but for some people it would be a 5.

Small-Group Morning Walking Tour of Galway
Small-Group Morning Walking Tour of Galway
Galway
Private transfer
Private transfer
Dublin

Hilarious and friendly!

Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

Center's short experience was not an IMAX experience and my least favorite part of the trip. Walking the Cliffs at Kilkee was so much more beautiful and so many fewer people to see. This might be the one thing in Ireland that I would not do again.

Free time in Dublin
Free time in Dublin
Dublin

Did Guinness and a bus tour. Loved Guinness tour, Trinity College and the Walking Tour on the last leg. Not sure if we needed the hop on and hop off tour, but it did give us an overview of the city.

Killarney boat tour
Killarney boat tour
Ireland

The boat was not what I expected. I liked seeing the monestary, and you need a boat to get there, but not much said by the guides.

Entry into the Emigration Museum EPIC
Entry into the Emigration Museum EPIC
Dublin

Much better experience than I expected. Very interactive and detailed! If you like history and appreciate Irish History, it is a must do!

Guided Killarney National Park Walking Tour
Guided Killarney National Park Walking Tour
Killarney

Nice walk, but our guide was a little quieter than I would have liked. More walking than sharing.

Dublin Food and Drink tour
Dublin Food and Drink tour
Dublin

Loved this so much!

Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Aug 28, 2024
Hi Patrick, Thank you so much for your wonderful review. I’m truly delighted to hear that you had such a memorable trip to Ireland. Your detailed feedback is incredibly valuable, and I’m sure it will resonate with others who, like you, are looking to explore Ireland off the beaten path. I’m glad you enjoyed the Cliffs at Kilkee—it's a hidden gem, and your comparison with the Cliffs of Moher is spot on. The tranquility and charm of Kilkee, especially during peak season, offer a more intimate... Read more

Hi Patrick,

Thank you so much for your wonderful review. I’m truly delighted to hear that you had such a memorable trip to Ireland. Your detailed feedback is incredibly valuable, and I’m sure it will resonate with others who, like you, are looking to explore Ireland off the beaten path.

I’m glad you enjoyed the Cliffs at Kilkee—it's a hidden gem, and your comparison with the Cliffs of Moher is spot on. The tranquility and charm of Kilkee, especially during peak season, offer a more intimate and equally breathtaking experience.

It’s heartwarming to know that visiting with your relatives and walking in your ancestors' footsteps made your journey even more special. The beauty of the Knockmealdown Mountains and the connection to Johnny Cash's "Forty Shades of Green" must have been truly inspiring.

Thank you again for choosing us to help plan your trip. If you’re ever looking to explore France, the UK, or Italy, we would be thrilled to assist you with another unforgettable adventure.

Warm regards,
Claire & High Point Holidays Team

Svetlana planned a perfect family trip for us...
Ireland | Aug 13 - Aug 21, 2024

E
Elizabeth S.
Charlotte, NC | Reviewed on Aug 28, 2024

Svetlana planned a perfect family trip for us! Thank you!

Local specialist: Svetlana Frolova
Svetlana
Svetlana Frolova
Local specialist in Ireland | Replied on Sep 06, 2024

Thanks so much, Liz! I'm really happy to hear the trip was perfect for your family. It was a pleasure to help plan it! Looking forward to planning more adventures with you!

Vicky is the BEST Australian vacation planner!!!
Australia | Aug 1 - Aug 12, 2024

Tehra
Tehra S.
Sioux Falls, SD | Reviewed on Aug 27, 2024
Vicky helped my husband and I (and our 23 and 19 year old daughters) plan an incredible, once in a lifetime vacation! Not a single detail was overlooked. Every booking was confirmed and we had no hassles. And when we were delayed getting to Australia by 24 hours due to flight issues, Vicky helped rebook all plans we had for our missed day to a day we were able to add onto the end of our trip. This trip was perfection, thanks to Vicky!
We traveled to Sydney, Uluru, and Palm Cove, before...
Read more

Vicky helped my husband and I (and our 23 and 19 year old daughters) plan an incredible, once in a lifetime vacation! Not a single detail was overlooked. Every booking was confirmed and we had no hassles. And when we were delayed getting to Australia by 24 hours due to flight issues, Vicky helped rebook all plans we had for our missed day to a day we were able to add onto the end of our trip. This trip was perfection, thanks to Vicky!
We traveled to Sydney, Uluru, and Palm Cove, before heading back to Sydney. Our favorite days were exploring the Blue Mountains with Ben, staying at Longitude 131 with McKayla as our guide, and snorkeling the Great Barrier Reef. We finished our vacation touring Sydney, again with Ben as our guide!
Thanks again for helping us plan our luxury vacation Vicky! It was exactly what we dreamed of!

Hotel Review
Longitude 131˚
Yulara

Luxury at its finest - we will never forget our nights spent in the Dune Pavilion at Longitude 131! We loved every minute of it!

Authenticity & Character
Location
Such a unique way to experience The Outback!
Staff
McKayla was an incredible tour guide to Ayers Rock - she was so much fun! Edward was excellent with suggestions for the rest of our vacation!
Cleanliness & Comfort
Activity Review
Blue Mountains Full Day - Private Tour
Blue Mountains Full Day - Private Tour
Sydney

If you can have Ben as a tour guide, you will have the best time! Such beautiful scenery and a fun trip to a local zoo on the way there! Our first full day in Australia was so much fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Aug 27, 2024
Hi Tehra
Thank you so much for your fantastic feedback! It was truly a pleasure working with you and your family to plan this once-in-a-lifetime vacation. I'm thrilled to hear that everything went smoothly and that your trip was exactly what you dreamed of. It was lovely to help you craft an itinerary perfect for you and your family.
I’m glad we could rearrange your plans without any hassle, even with the unexpected delay. Knowing that you enjoyed every moment of your journey, from Sydney to...
Read more

Hi Tehra
Thank you so much for your fantastic feedback! It was truly a pleasure working with you and your family to plan this once-in-a-lifetime vacation. I'm thrilled to hear that everything went smoothly and that your trip was exactly what you dreamed of. It was lovely to help you craft an itinerary perfect for you and your family.
I’m glad we could rearrange your plans without any hassle, even with the unexpected delay. Knowing that you enjoyed every moment of your journey, from Sydney to Uluru and Palm Cove, makes all the planning worthwhile. I love 131 Longitude, too—it is such a special experience!
Thank you again for entrusting me with your Holiday
Warm regards and smiles,
Vicky

Kim Kim made our Iceland trip planning easy and our trip unforgettable!
Iceland | Aug 11 - Aug 17, 2024

Rebecca
Rebecca G.
Mamaroneck, NY | Reviewed on Aug 27, 2024
This is my second time working with Kim Kim to plan an overseas trip and the service and my local travel coordinator Gummi again exceeded our expectations. Gummi was super knowledgeable about both typical and off the beaten path excursions and planned a great itinerary for us based on our preferences. He was very responsive to our needs - before and during travel. Gummi secured all of our accommodations (combo of hotels and air bnbs) and excursions and also offered a ton of restaurant... Read more

This is my second time working with Kim Kim to plan an overseas trip and the service and my local travel coordinator Gummi again exceeded our expectations.

Gummi was super knowledgeable about both typical and off the beaten path excursions and planned a great itinerary for us based on our preferences. He was very responsive to our needs - before and during travel. Gummi secured all of our accommodations (combo of hotels and air bnbs) and excursions and also offered a ton of restaurant recommendations. All were amazing!!

Iceland was an outsiders/travelers dream. And working with Kim Kim allowed us to quickly plan a custom, unforgettable vacation! I love how they can accommodate a mix of low, mid and high end budgets and preferences and the local knowledge of the travel coordinators is a huge plus. Their travel coordinators are intimately familiar with the locations you are visiting.

Activity Review
Reykjavík Food Walk
Reykjavík Food Walk
Iceland

A lot of fun, excellent guide, highly recommend!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Nov 29, 2024

Thank you for the kind words Rebecca. I'm glad to hear you were happy with the trip ☺️
We always aim to deliver only the best service.
I do hope we'll see you again soon!

All the best
Gummi

Claire and Cathy were very helpful, especiall...
Ireland | Aug 2 - Aug 9, 2024

L
Lynn T.
Phoenixville, PA | Reviewed on Aug 27, 2024
Claire and Cathy were very helpful, especially when we had to change travel dates and itineraries. Highlights: Killarney National Park tour, Cliff walk at Kilkee (better than Cliffs of Mohir), Trinity College/Book of Kells, and EPIC. Enjoyed Dinner and Irish dancing at The Church Cafe and Bar which is in a 300 year old church with beautiful stained glass and organ played by Handel. A great trip-Thanks! Read more

Claire and Cathy were very helpful, especially when we had to change travel dates and itineraries. Highlights: Killarney National Park tour, Cliff walk at Kilkee (better than Cliffs of Mohir), Trinity College/Book of Kells, and EPIC. Enjoyed Dinner and Irish dancing at The Church Cafe and Bar which is in a 300 year old church with beautiful stained glass and organ played by Handel. A great trip-Thanks!

Hotel Reviews
Hotel Killarney
Killarney
Aherlow House Hotel & Lodges
Aherlow

Charming older hotel in a rather remote, but beautiful setting. Rooms are done in a peeiod fashion, but have modern bathrooms. Cozy bar with friendly bartenders. We loved it.

The Gibson Hotel
Dublin

It is a bit awkward to have to go up 3 levels to get to the lobby/registration. There are elevators and escalators. Staff very friendly, rooms were good. Location is pretty far from center city.

Location
Staff
Cleanliness & Comfort
Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Aug 29, 2024

Hi Lynn,

Thank you for your kind words.

We were delighted to make your dream family trip to Ireland come true and hope to welcome back in the near future.

Kind Regards

Claire

Tina was amazing from pre-trip planning to av...
Thailand | Aug 12 - Aug 26, 2024

M
Monty M.
Ashburn, VA | Reviewed on Aug 27, 2024

Tina was amazing from pre-trip planning to availability when small and I do mean small issues came up. We had an amazing trip. Our guides were excellent but a special shout out to Nora on the China town food tasting and the entire staff at SONEVA KIRI. What an incredibly special place and group of people.

Thank you all but especially Tina!!!

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Aug 28, 2024

Hi Monty,
Thank you so much for such a kind review :)
I'm happy that you and your wife had a great time here in Thailand.
And I'll tell Nora about it, he's gonna super happy.
Hope you have a smooth flight back home and wish to see you again ^^
Best,
Tina

Our 8-day vacation in Spain
Spain | Aug 9 - Aug 16, 2024

George
George K.
Newark, NJ | Reviewed on Aug 27, 2024
Our 8-day vacation in Spain, meticulously planned by KimKim, was nothing short of amazing! From the vibrant streets of Bilbao to the charming coastal vibes of San Sebastián, the bustling energy of Madrid, the artistic allure of Valencia, and the historical beauty of Toledo, every moment was unforgettable. The guided tours were all top-notch, with special highlights including the breathtaking Guggenheim Museum and the delicious Pintxos and Wine experiences. The Segway Adventure added a fun... Read more

Our 8-day vacation in Spain, meticulously planned by KimKim, was nothing short of amazing! From the vibrant streets of Bilbao to the charming coastal vibes of San Sebastián, the bustling energy of Madrid, the artistic allure of Valencia, and the historical beauty of Toledo, every moment was unforgettable.

The guided tours were all top-notch, with special highlights including the breathtaking Guggenheim Museum and the delicious Pintxos and Wine experiences. The Segway Adventure added a fun twist to our exploration of Valencia. A special shoutout goes to our tour guide for the Madrid Old Town Walk—his passion and knowledge truly brought the history and culture of the city to life!

All our transportation was seamless, making it easy to move from one city to the next without a hitch. And the accommodations? They were far beyond what we expected. We had asked for something affordable and safe since we don't typically spend much time in hotels during vacations, but KimKim exceeded our expectations with each place we stayed—comfortable, well-located, and perfect for our needs. And KimKim was always available by chat if we hadca question or doubt, but mostly I texted just to share how impressed we were.

We couldn’t be happier with the experience and will definitely be turning to KimKim again for future adventures. Thank you for making our trip to Spain a dream come true! We headed to Germany next for the Ironman Triathlon, and I successfully crossed the finish line!!

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Aug 27, 2024
George!!! You were so easy to chat with, making the planning process so smooth! I am glad you had a great experience with your fast-paced itinerary! Also, huge congrats on your Ironman in Germany!!! You crushed it! 💪 You saw many different cities and participated in various activities, and you visited some of your friends in Spain! It was a lot, and I'm glad we were able to make it happen! 🙌 Lea is a great part of the team, and it's nice to see you had a great overall experience! Thank... Read more

George!!! You were so easy to chat with, making the planning process so smooth! I am glad you had a great experience with your fast-paced itinerary! Also, huge congrats on your Ironman in Germany!!! You crushed it! 💪

You saw many different cities and participated in various activities, and you visited some of your friends in Spain! It was a lot, and I'm glad we were able to make it happen! 🙌

Lea is a great part of the team, and it's nice to see you had a great overall experience! Thank you for all the kind comments and photos! 🌞

I hope to see you on a future adventure! I also specialize in Portugal and Costa Rica and am happy to plan a future adventure to either of those countries! 😉

Wonderful trip
Norway | Aug 19 - Aug 24, 2024

K
Kristen G.
Chicago, IL | Reviewed on Aug 27, 2024
I would highly recommend using Kim Kim. Eliise made an amazing itinerary for us with very thoughtful recommendations for places to eat/things to do. It was very balanced to our needs (a few small group activities + self-guided), and they kept us very organized. Read more

I would highly recommend using Kim Kim. Eliise made an amazing itinerary for us with very thoughtful recommendations for places to eat/things to do. It was very balanced to our needs (a few small group activities + self-guided), and they kept us very organized.

Activity Review
Flåm Railway & Cycling Adventure
Flåm Railway & Cycling Adventure
Norway

This was spectacular- I would highly recommend to anyone who enjoys cycling and/or scenic train rides

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eliise Nurk
Eliise
Eliise Nurk
Local specialist in Norway | Replied on Aug 30, 2024

Thank you for this lovely feedback, Kristen!
I am glad that you had great time in Norway.

Greetings from Norway! :)

Amazing and memorable family trip to Portugal
Portugal | Aug 17 - Aug 26, 2024

Daniel
Daniel R.
Newark, NJ | Reviewed on Aug 27, 2024

Joao created an amazing and memorable trip to Portugal for my multigenerational family. He put together an awesome itinerary that worked well for my wife and I, our two kids, and my elderly parents. Joao planned every detail and was in contact with me throughout the trip to make sure everything was going smoothly. He was always available and always ready to help. We visited Lisbon, Porto, Douro Valley, Algarve, and Cascais. Joao planned many fun experiences for us and the kids. He made the whole experience easy and stress free. I would use him again in a heartbeat.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Aug 28, 2024

Hello Daniel
Thank you so much for your kind words - they mean a lot!!
It was wonderful to have your family here. I really hope Portugal remains on your memories for a long time.
Muito Obrigado!!
Your friend in Portugal - João

We were delayed I getting our trip to Scotlan...
Scotland | Aug 6 - Aug 26, 2024

Marie
Marie D.
Canada | Reviewed on Aug 27, 2024
We were delayed I getting our trip to Scotland lined up but we lucked out with Tetiana as our advisor. She prepared an amazing trip for us. We experienced a few challenges - one of them a passport left in a hotel safe! We solved most of it ourselves but she followed up with both hotels for us. She chose great hotels for us. We stayed at the Virgin Hotel in Edinburgh, Kingsmills in Inverness, Clan MacDuff in Fort William, the Perle in Oban, Cameron House in Loch Lomond and The Address in... Read more

We were delayed I getting our trip to Scotland lined up but we lucked out with Tetiana as our advisor. She prepared an amazing trip for us. We experienced a few challenges - one of them a passport left in a hotel safe! We solved most of it ourselves but she followed up with both hotels for us. She chose great hotels for us. We stayed at the Virgin Hotel in Edinburgh, Kingsmills in Inverness, Clan MacDuff in Fort William, the Perle in Oban, Cameron House in Loch Lomond and The Address in Glasgow. We had great activities and tours. We had drivers pick us up and drive us around. We had 1 bus tour to isle of skye which was maybe too long of a day, mini bus tours and private tours. We also had walking tours and a food tour She endeavoured to ensure we saw and learned a lot. It happened a few times that we canceled some activities due to jet lag or exhaustion! The weather was quite cold and rainy but that is uncontrollable 😏. I was surprised at how far from city centres the Kingsmills and Clan MacDuff were. This ensures that we had to eat our evening meals at the hotel as it was a 20 pound round trip to go eat in a downtown restaurant. One of our hotels Cameron House was over the top luxury . I really enjoyed dealing with Tetiana and i would book another trip with KimKim. Everything went off without a hitch and all the events and pick ups happened without issues

Hotel Reviews
Cameron house

This was over the top luxury. When we were dropped off here, I wondered if someone had made a mistake ??? Beautifully renovated , reminded me a bit of the Banff Springs hotel in Canada The rooms were gorgeous The only drawback to this hotel would be location and pricing. You are stuck in the middle of nowhere and therefore obliged to eat there. Two restaurants with food that is acceptable but not worth the exorbitant pricing. Paid an obscene amount of money for a small portion of lukewarm pasta with a few pieces of pancetta , cheese and blah seasoning. The following night we ate at the Grill and it was also exorbitantly expensive. Each entree was 40 some pounds ! My husband had the lamb and he had 3 small finger shaped pieces of lamb and a few veggies We had to order sides which 7 pounds each. The breakfast was exceptional. But if you do not have it included in your room rate, it costs 36 pounds Staying here was an experience! Everyone of the staff that we dealt with was exceptionally helpful and welcoming

Authenticity & Character
Looks like a castle
Location
Beautiful location but way too remote
Staff
Cleanliness & Comfort
The rooms and bathrooms were beautiful
Perle
Oban

I loved this hotel! Our room was quite large and we had a bay window which overlooked the harbour. The room was well appointed and the bed was super comfortable. Breakfast was included in our pricing and they had a lovely food selection. In addition to that, they cooked your hot dishes individually. In order to perform this wonderful feat of a hot breakfast, they asked you to make a reservation in a 15 minute slot so they could be timely in their service. We had a long day of going over to Mull and came back late so ate in the hotel dining room. Had the best salmon ever. My companions also enjoyed their meals Loved thus hotel

Authenticity & Character
It was a beautiful older building and the inside was decorated beautifully
Location
Right on the harbour
Staff
Everyone was welcoming. This is the hotel to which our lost passport was delivered to and they were so gracious
Cleanliness & Comfort
Beds and bathrooms
The Address
Glasgow

We went to this hotel as part of an organized tour and arrived at 9 am. Giving my name, they had my reservation. So I left my luggage and went off to a walking tour that was planned. My first clue that there would be a problem was when I asked for direction to Prince Square. Although this is a renowned shopping and dining spot and located 4 blocks away, no one knew anything 🤔 when we came back at 3:30, our reservation was not available! It took an hour to find it and get us our keys. The girl who finally found our reservation was very nice and helpful. We were promised that our luggage would be brought right up. Went for dinner and a walk and at 8 pm still no luggage. The next day after we came back from a big sightseeing day, our card keys for both rooms were non working. Had to come back down to reception and get our room key cards re-activated! The rooms were fine but there are fire doors and steps that you have to lift your luggage up. Although included in our pricing, breakfast was very average with many empty baskets even though we were 15 minutes after opening. Never touched the hot breakfasts as they looked unappetizing. The bar area in the lobby was nice and we did have some libations there. The staff there were pleasant. The hotel does have a great location although I would not stay there again. When I tried to check out at 5 am for an airport run, there again, the staff were confused as their update happens at 5:30 am. I think they might need help with their processing of check ins and outs.

Authenticity & Character
Location
Central
Staff
Cleanliness & Comfort
Clan Macduff Hotel
Fort William

Loved this hotel. Mrs MacDuff welcomed us to her hotel and she was very helpful in helping us contact the previous hotel to arrange the retrieval of a passport left in the safe 😉. This was very clean and you felt very welcome here. The only drawback was distance from city centre! To keep breakfast hot, you got your fruit and pastries from a buffet then they cooked your eggs

Authenticity & Character
Location
View of the Loch right across the road
Staff
Cleanliness & Comfort
Kingsmills Hotel
Inverness

Loved this hotel. The staff was extremely helpful. Hannah in particular was very helpful when someone in our group left a passport in the safe. Hannah wrapped it and couriered the package to our next hotel. Rooms were beautiful. Breakfast was great. Food was hot. The only drawback was distance from city centre. Cost 6-8 pounds each way to get a cab there. Consequently we ate half our suppers in the hotel restaurant

Authenticity & Character
Location
Beautiful grounds but farb
Staff
Cleanliness & Comfort
Virgin Hotels Edinburgh
Edinburgh

The rooms were great. The location central. We had breakfast included and the lack of heat in the breakfast offerings would be my only criticism Cold eggs, sausages and pancakes are not fun to eat.

Authenticity & Character
Right around the corner from Harry Potter alley and the coffee shop where JK Rowling wrote her books
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Glen Affric, Culloden, and Clava Cairns Tour
Explore Glen Affric, Culloden, and Clava Cairns Tour
Inverness

This was quite a long day. We started at Clava Cairns. Our guide did not really tell us anything - we just read the signs and took pictures. We then made our way to Culloden We had some time to go through the museum which was very well done. Our museum tickets were included in our excursion. My brother tour guide walked them through the Culloden fields with a history lesson on the battle. We were just left on our own. Then we drove to this spot to see highland cows - felt a bit like Mexico where tour guides take you to weird places and they get kickbacks for taking tourists there. We stopped in at a cute village called Buliey for lunch and visit. In the afternoon we drove up to Glen Affric which was a nature preserve. Beautiful scenery. There were two walks to choose We chose the River walk Cautionary tale. In order to avoid a big mud puddle on the path, I stepped off onto the grass which ended up being a bog. My leg sank into the bog to mid thigh. Luckily my travel companions were able to haul me out. But I was muddy wet and my rain boots were full of mud and moss. I come from the prairies of Canada and have no concept of bogs! I felt the guide should have warned us to keep on the trail since he continually bragged about going there often

Quality of Experience
Guides, Drivers and Staff
Transport
Small van. Better than a large bus
Loch Ness and Caledonian Canal Cruise
Loch Ness and Caledonian Canal Cruise
Inverness

This was a great excursion. Our guide was very friendly and knowledgeable. We were dropped off at a ferry with tickets in hand The Loch Ness cruise was great but quite chilly and windy. We approached Urquart Castle from the water and that approach was impressive. We could have used extra time at the castle. Never saw the film that was recommended 😢. Felt rushed with the castle visit

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Edinburgh Hotel to EDI Airport
Private Transfer from Edinburgh Hotel to EDI Airport
Scotland

Pick up at 5 am went well

Quality of Experience
Guides, Drivers and Staff
Transport
The Ultimate Isle of Skye Tour from Inverness
The Ultimate Isle of Skye Tour from Inverness
Inverness

This was very interesting but too long of a day We drove over 300 miles in a day long activity in a bus. We stopped at Eileen Donnan Castle for bladder and picture stop. Then we drove all the way to Portree on the isle of Skye. Had 45 minutes there. Our driver had encouraged us to order our lunches so he would get them for us to eat on the bus after Portree. There was no cruise ship there that day so we could have skipped the lunches and had more time in Portree! Seems to me that cruise ship stops are easy to plan around Trying to eat a lunch on a bus could have been avoided We drove up to Kilt Rock and the Old Man of Storr Had the chance to get out and take pictures. Scenery was amazing. Then we set out to go to Fairy Pools. I think it is ridiculous to take a huge bus up that terrible road Single lane with passing places. No shoulders and huge ditches filled with mud on either side of the road. A few caravans went in the ditch leading to huge backlogs of cars. Then we get up to this desolate spot with cold gale force winds and we are told we have 90 minutes there. Adding this part of the trip to an already too long day is ridiculous. I enjoyed being at the Isle of skye but I think this tour should be re-designed I would not recommend it as it is overly long

Quality of Experience
Shorten day
Guides, Drivers and Staff
Andrew was our guide. He was knowledgeable but he continually complained about tourists which is ridiculous when he earns his living from us! At the end of a 12 hour day listening to him it was a relief to get off the bus.
Transport
The bus was comfortable.
Private Transfer from Edinburgh Airport to Edinburgh
Private Transfer from Edinburgh Airport to Edinburgh
Edinburgh

Our driver had to wait for us as two of us had luggage that took 40 minutes to arrive! Then we had to walk a fair distance to where his car was parked

Quality of Experience
Very friendly and helpful - we actually re-hired him a few days later to drive us back to airport to get rental car
Guides, Drivers and Staff
Transport
The Vaults Tour
The Vaults Tour
Edinburgh

The day we did this tour, it was pouring rain in Edinburgh and we had to walk a few blocks to reach the entrance to the vaults. Upon entry, it was dark, cold and damp. The stairs are very uneven. Few handrails and it is downright spooky to be down there. Very interesting but scary our guide was great and very knowledgeable. We were a group of 4 and although my sons and I loved it, my husband did not.

Quality of Experience
Guides, Drivers and Staff
Guide was great. Although as we walked to the entrance in the pouring rain, he was walking a bit fast and we almost lost half the group
Transport
Our own feet
Private Glasgow Essentials Tour
Private Glasgow Essentials Tour
Glasgow

We did the food tour and it finished quite late then had trouble checking in. We regretfully cancelled this tour It probably would have been great but better if it had been scheduled the next morning

Quality of Experience
Another day
Transport
This was not a poor tour but had no way of exiting Should have a non applicable choice
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Edinburgh

I reviewed the distillery tour on google already. Our guide Rafa was wonderful. He picked us up at our hotel and we drove out to Roslyn Chapel This is the chapel of Da Vinci Code. Very interesting and great to be there. We had time for a quick walk around the grounds Then our guide drove us to see another castle before our scotch tasting tour. We still had major jet lag but thoroughly enjoyed this great day. Bonus that I ran into an acquaintance from my home city in the parking lot of the chapel.

Quality of Experience
Just being in n these amazing locations
Guides, Drivers and Staff
Very informative and keen on us having a great time
Transport
Car was comfortable and safe driving
Edinburgh Castle & Old Town Private Tour
Edinburgh Castle & Old Town Private Tour
Edinburgh

We had a great guide and he took us on a very informative walk through downtown Edinburgh He knew so much. My sons are big Harry Potter fans and Greyfriar cemetery was eye opening Our guide was very nice, and we liked him a lot. We could understand his Scottish accent. However he could benefit from an upgrade in his attire. He was very scruffy looking. I am not criticizing but I know some clients would be put off by his look

Quality of Experience
Knowledge shared by guide
Guides, Drivers and Staff
Knowledge
Local specialist: Tetiana Smal
Tetiana
Tetiana Smal
Local specialist in London | Replied on Sep 10, 2024
Dear Marie, Thank you so much for your kind and detailed feedback! I’m thrilled to hear that you had such a wonderful experience, despite a few challenges along the way. It was a pleasure to arrange your trip and to know that you enjoyed the variety of activities. I’m incredibly grateful for your comments regarding the hotels. Your insights are very valuable and will certainly be helpful for other travelers. Thank you for your kind words about my service. It was truly a pleasure working... Read more

Dear Marie,

Thank you so much for your kind and detailed feedback! I’m thrilled to hear that you had such a wonderful experience, despite a few challenges along the way. It was a pleasure to arrange your trip and to know that you enjoyed the variety of activities.

I’m incredibly grateful for your comments regarding the hotels. Your insights are very valuable and will certainly be helpful for other travelers.

Thank you for your kind words about my service. It was truly a pleasure working with you, and I would be delighted to help plan any future trips you might have. I look forward to the possibility of working together again.

Warmest regards,
Tetiana

Sensational Spain! ...
Spain | Aug 16 - Aug 25, 2024

Laura
Laura T.
Irvine, CA | Reviewed on Aug 26, 2024
We had a wonderful vacation in Spain! The tour guides were ALL amazing but we have a special shout out for GEZA-he was our guide in Segovia/Avila and also for The Royal Palace! He was so much fun to be around and had a true enthusiasm for the history of Spain. My 13 and 12 yr old loved him too! Also-Tim was our guide on the Kayak/Laggon dipping/coastal hiking tour in Costa Brava and he was awesome! He was entertaining and engaging! Highly recommend both! Read more

We had a wonderful vacation in Spain! The tour guides were ALL amazing but we have a special shout out for GEZA-he was our guide in Segovia/Avila and also for The Royal Palace! He was so much fun to be around and had a true enthusiasm for the history of Spain. My 13 and 12 yr old loved him too! Also-Tim was our guide on the Kayak/Laggon dipping/coastal hiking tour in Costa Brava and he was awesome! He was entertaining and engaging! Highly recommend both!

Hotel Reviews
Cosmopolita Hotel Boutique & Spa
Platja d'Aro, Girona

Great location, beautiful and modern rooms

Authenticity & Character
Location
Right on the beach!
Staff
Cleanliness & Comfort
Gran Hotel Havana
Barcelona

Great location, smaller but clean rooms!

Authenticity & Character
Location
It was in the middle of it all-walk most places in Barcelona
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Trip to Ávila & Segovia
Private Day Trip to Ávila & Segovia
Madrid

Geza has a true passion for Spanish history and he conveys the facts in a fun way! He is totally engaging with kids too!

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona & Gaudí:  An Architecture Walk
Barcelona & Gaudí: An Architecture Walk
Barcelona

Loved all the details in this tour! We learned so much!

Quality of Experience
Guides, Drivers and Staff
Transport
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain

Amazing guide Tim made the day super entertaining for my husband and I and our 2 girls!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Aug 27, 2024

Hi Laura! Thank you so much for your kind words! I'm so glad you enjoyed your time here with your family, and with your guides! I will make sure both Geza and Tim receive your comments, they are the best of the best! 😊 It was a pleasure to work with you on this experience! Best regards, Bea.

Bordeaux and Sarlat-la-Canéda was amazing!
France | Aug 6 - Aug 11, 2024

Martin
Martin K.
Canada | Reviewed on Aug 26, 2024

We were connected with Lise to start working through itineraries and ultimately landed on a plan that we were really happy with. The actual trip was even more spectacular than how it looked on paper and we were very satisfied with the quality of locations, hotel and excursions. The pace and adventure was what we were looking for and Lise nailed it for us. Thank you again for working with us on a tight timeline and within our budget! Much appreciated.

Local specialist: Lise Troulier

We are very happy with kimkim's help on our r...
Australia | Aug 10 - Aug 17, 2024

D
Doug P.
Seattle, WA | Reviewed on Aug 26, 2024
We are very happy with kimkim's help on our recent Australia vacation. Connie was super helpful in helping me to arrange a fairly last-minute trip to Sydney and Melbourne. She is incredibly responsive and knowledgeable, and the tours she arranged were top notch! We enjoyed every aspect, including the Blue Mountains, Opera House, Great Ocean Road and wildlife park visits. While we had reasonably good insights into what Sydney might offer from my earlier visit some years ago, our tour... Read more

We are very happy with kimkim's help on our recent Australia vacation. Connie was super helpful in helping me to arrange a fairly last-minute trip to Sydney and Melbourne. She is incredibly responsive and knowledgeable, and the tours she arranged were top notch! We enjoyed every aspect, including the Blue Mountains, Opera House, Great Ocean Road and wildlife park visits. While we had reasonably good insights into what Sydney might offer from my earlier visit some years ago, our tour guide Judy in Melbourne truly familiarized that wonderful city to us in a way that we would have missed had we just wandered about on our own.

Hotel Reviews
Batman's Hill On Collins
Melbourne, VIC

Very nice and clean accommodation. Our room was quite small and looked into a nearby wall, but we were mostly gone. The breakfast was quite good and friendly helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Furama Darling Harbour
Haymarket

Clean spacious rooms; wonderful breakfast, friendly helpful staff.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon Lanes & Arcades Walk
Afternoon Lanes & Arcades Walk
Melbourne

We had our guide Judy all to ourselves, and spent three hours getting to know wonderful Melbourne and her. It was like visiting with a local friend - we loved it.

Quality of Experience
Guides, Drivers and Staff
Full Day Phillip Island Penguin Parade Ultimate Eco Tour
Full Day Phillip Island Penguin Parade Ultimate Eco Tour
Melbourne

We loved it. An easier pace than the Great Ocean Road and more relaxing stops, especially at the Wildlife Park. Graeme was another wonderful guide! Like the Great Ocean Road, our Great southern Hotel pickup spot was one of the last, so we did not sit together. But we were more up front on the single side, which was better.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Great Ocean Road Trip
Full-Day Great Ocean Road Trip
Melbourne

Well worth the time and money. The Great Ocean Road is awesome and our guide Bluey was very personable and entertaining! A few points for improvement for a kimkim customer: 1. Our pickup at the Great Southern Hotel was one of the very last meaning we had no choice but to be at the very back of the bus. We were concerned that the winding roads might be uncomfortable from there but that aspect turned out okay. 2. The meal stops were too rushed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

Karyn is super knowledgeable and made us feel extremely comfortable. Great stories about the mountains and the towns within them.

Quality of Experience
Food
Excellent lunch stop!
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

What a story! Our guide Michael was knowledgeable and an excellent presenter.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Aug 30, 2024

Hi Doug,
We appreciate your feedback. It was great to hear that you had a wonderful time and made some fantastic memories. Assisting you was a pleasure, and we hope to see you on another one of our fabulous trips at Kimkim.
Best Regards
Connie

Well planned expensive trip
Peru | Aug 10 - Aug 24, 2024

Pooja
Pooja S.
Ashburn, VA | Reviewed on Aug 26, 2024
Planning and booking was a breeze. I only had to agree to pay and the whole program was set up for us. All guides and hotels except for Lima were great. They were knowledgeable and explained the history very well. The hotels were also very beautiful. However in Lima, the hotel was next to a club and the loud music was on until 1-2 AM so that was very disturbing. Also the guide in Lima spoke 80% of the time in Spanish since we had Spanish speaking people in the group. And it seemed like she... Read more

Planning and booking was a breeze. I only had to agree to pay and the whole program was set up for us. All guides and hotels except for Lima were great. They were knowledgeable and explained the history very well. The hotels were also very beautiful. However in Lima, the hotel was next to a club and the loud music was on until 1-2 AM so that was very disturbing. Also the guide in Lima spoke 80% of the time in Spanish since we had Spanish speaking people in the group. And it seemed like she was giving us a very shortened form of explanation in English. It was also a waste of our time waiting for her to finish her Spanish explanation.
Once in Peru, I started noticing that hotels and guides, and transportation was not that expensive. So it made me feel that kimkim was charging double the price of the total expenses, possibly more. Also, we had to cancel a part of a trip to Puno because of health issues, and there was no refund from that part of the trip. I had to actually pay additionally from my pocket for extra two nights. The travel agent's network should have more flexibility in canceling and getting refunds than an individual traveler would.

Hotel Reviews
Hacienda Plaza de Armas
Puno

we cancelled the trip to puno and wished we got refunded for this. whether this is the problem of the hotel or kimkim we will not know.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa San Blas Boutique
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inti Punku MachuPicchu Hotel & Suites
Machu Picchu, Aguas Calientes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Albergue Ollantaytambo Boutique Hotel
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corto Maltes Amazon Lodge
Puerto Maldonado
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Del Pilar Miraflores Hotel
Lima

Very loud club next building. Too loud till 2-3 am

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shared Lima City Tour & San Francisco Catacombs
Shared Lima City Tour & San Francisco Catacombs
Lima
Shared Kayaking to Uros & Taquile Floating Islands tour
Shared Kayaking to Uros & Taquile Floating Islands tour
Puno

cancelled this trip. Please re-imburse us.

The Route of The Sun:  {{start_location}} - {{end_location}}
The Route of The Sun: {{start_location}} - {{end_location}}
Peru

cancelled this part of the trip. We would like to be re-imbursed.

On your Terms!  Shared Rainbow Mountain Tour: Small Group
On your Terms! Shared Rainbow Mountain Tour: Small Group
Cusco
Private Walking tour to  Sacsayhuaman, Cusco city & San Pedro Market
Private Walking tour to Sacsayhuaman, Cusco city & San Pedro Market
Cusco
Explore Machu Picchu & Return to Cusco  (Private Guided tour in Machu Picchu) SV
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu) SV
Peru
Explore Ollantaytambo, Pachamanca Farm Tour & Train to Machu Picchu town
Explore Ollantaytambo, Pachamanca Farm Tour & Train to Machu Picchu town
Peru
Shared Quad bikes tour in Moray & Maras
Shared Quad bikes tour in Moray & Maras
Sacred Valley

this was a highlight for my 10 year old.

Llama Farm & Weaving Demonstration
Llama Farm & Weaving Demonstration
Sacred Valley
Corto Maltes Lodge 3/3 (Sandoval Lake Program), Flight to Cusco & Transfer to {{end_location}}
Corto Maltes Lodge 3/3 (Sandoval Lake Program), Flight to Cusco & Transfer to {{end_location}}
Peru
Corto Maltes Lodge 2/3 (Sandoval Lake Program)
Corto Maltes Lodge 2/3 (Sandoval Lake Program)
Puerto Maldonado
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Flight to {{end_location}} & Corto Maltes Lodge 1/3 (Sandoval Lake Program)
Flight to {{end_location}} & Corto Maltes Lodge 1/3 (Sandoval Lake Program)
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Aug 27, 2024
Hi Pooja,
Thank you for taking the time to provide a review and for the heads up. I'm glad you had a good time in Peru. Please be assured that our quality department will review the Lima service.
Regarding the Lima hotel, thank you for informing us; we will definitely request rooms away from that side or, if necessary, we will change our customers' accommodations to another hotel.
Regarding pricing, the quality of services in Peru varies depending on group size, transportation, group...
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Hi Pooja,
Thank you for taking the time to provide a review and for the heads up. I'm glad you had a good time in Peru. Please be assured that our quality department will review the Lima service.
Regarding the Lima hotel, thank you for informing us; we will definitely request rooms away from that side or, if necessary, we will change our customers' accommodations to another hotel.
Regarding pricing, the quality of services in Peru varies depending on group size, transportation, group privacy, and, most importantly, whether the service providers are legitimate and recognized by the government. We are committed to providing the best value for your trip by taking into consideration the work and research we've done to ensure your trip runs well, manage all reservations, provide on-the-ground support, and, most importantly, ensuring that the experience is enjoyable and secure. We believe our rates are reasonable and fair based on this, and many of our guests agree, offering great reviews.
Regarding Puno, please note that suppliers, especially hotels, will confirm your services and deny them to others in order to keep your services confirmed. We are happy to assist our travelers to the greatest extent possible; however, please keep in mind that these will vary depending on how far in advance you cancel.
I was delighted to assist you with your Peru holiday, and I am thrilled to hear that, despite the Lima portion, you had a positive experience and enjoyed your time here. 😊
Kind regards,
Liz.

Our family vacation to Sweden was the BEST! ...
Sweden | Jul 25 - Aug 8, 2024

Alicia
Alicia D.
| Reviewed on Aug 26, 2024

Our family vacation to Sweden was the BEST! The Ice Hotel in south Sweden was incredible as well as learning about the Sami culture (Natives to Sweden). Stockholm was filled with beautiful waterways and museums and old-world architecture. Helsingborg was a picturesque seaside city, Thank you Migle for planning a most mememorable family vacation.

Local specialist: Miglé Mikenaite

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