Kimkim Trip Reviews

4.8
Based on 17,463 ratings
Read 17,463 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Brazil Trip was awesome with Sara's help and guidance!!
Brazil | Jul 5 - Jul 19, 2024

R
Rita S.
San Jose, CA | Reviewed on Sep 23, 2024
We had a wonderful trip to Brazil. Sara is very helpful, resourceful and incorporated all the requests we had for this trip. As this was a trip to visit Brazil and attend a family wedding, we had to take multiple flights in Brazil and all the arrangements were so nicely arranged. We had no issues from the airport to hotel, all the hotel reservations were very good. We had a wonderful tour guide in Rio who showed us around beautiful beaches and old Rio with so much of culture.
We have...
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We had a wonderful trip to Brazil. Sara is very helpful, resourceful and incorporated all the requests we had for this trip. As this was a trip to visit Brazil and attend a family wedding, we had to take multiple flights in Brazil and all the arrangements were so nicely arranged. We had no issues from the airport to hotel, all the hotel reservations were very good. We had a wonderful tour guide in Rio who showed us around beautiful beaches and old Rio with so much of culture.
We have already recommended our friends to go through KimKim travels and talk to Sara. We had a transportation issue at the wedding and Sara's team helped us resolve it with one phone call from me. We so much appreciate Sara to help us and enjoy our entire stay!!!!

Rita

Local specialist: Sara Martinel
Sara
Sara Martinel
Local specialist in Rio de Janeiro | Replied on Sep 24, 2024

Bom dia Rita

thank you for leaving this review very useful to me to improve myself and for the next travelers!
I'm glad you enjoyed your experience in brazil!
thank you for the preference and I hope to hear from you in the future for other adventures in this part of the world.

greetings from Rio
Sara

Doug/Angela 1st Anniversary: Ireland - Dublin to Galway for 10 days
Ireland | Sep 12 - Sep 21, 2024

Douglas
Douglas O.
Wauwatosa, WI | Reviewed on Sep 23, 2024
Enjoyed the private tour with Linda via Walk/Hike/Bike - very knowledgable including historically. Great day with her and taking in the various sights. Some things about the trip were a bit confusing via the site we downloaded to the phone versus what came over via email including tickets for various excursions via boat. Linda helped us with one of them which helped it make better sense. We used Kim Kim in the past for our honeymoon to Italy and it was an awesome experience where they... Read more

Enjoyed the private tour with Linda via Walk/Hike/Bike - very knowledgable including historically. Great day with her and taking in the various sights. Some things about the trip were a bit confusing via the site we downloaded to the phone versus what came over via email including tickets for various excursions via boat. Linda helped us with one of them which helped it make better sense. We used Kim Kim in the past for our honeymoon to Italy and it was an awesome experience where they truly tailored the trip, had rooms with champagne upon arrival and spoke with her as we set up the travels. In this instance the same attention to detail was not there and we did not even know our resource was going to be away during our travels if we had questions so it was a bit of a scramble to send notes via kim kim site to commuincate. With that said, the trip was beautiful but would spend at least 2 days in Dublin in retrospect. We lost the day due to a delayed flight so did not get to a few places we intended to see in Dublin. Did like the way we traveled via car and driving from Kenmare to Killarney was absolutely beautiful (but this drive was via word of mouth and not recommended from the agency). We happened to talk to locals who made recommendations on the suggested routes for the drive. I still enjoy using Kim Kim and would likely do it again but be sure to be more active with questions about what to do or see when traveling to Ireland. Finally - would say to anyone driving do not be shy. I was nervous at first driving opposite side of the road but you get used to it quickly. There are some very narrow streets but go at your own pace - it is not too bad. This trip was for our 1st anniversary so thought there would have been something more on the day but maybe this was missed by the agent?

Hotel Reviews
The Galmont Hotel & Spa
Galway

Very nice hotel and spa, can use all facilities. The breakfast was buffet style so not as good as some other places but the location was perfect. It was a 5-6 minute walk to downtown Galway and the shops/pubs. This hotel was very convenient and the room was very nice as well.

Authenticity & Character
Location
Very close to downtown pubs/shops
Staff
Cleanliness & Comfort
The Doolin Inn
doolin

Enjoyed the small town charm of the hotel. I thought they had the best restaurant and menu with some very different things to try. The room however was extremely HOT and the bathroom was extra hot. There is no A/C, they had an occilating fan in the room. We were a bit uncomfortable. Also in the evening ensure you have everything you need because there will be nothing open and the front desk closes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Really need A/C in the room. It was HOT and the bathroom - extra hot
The Brehon Hotel
Killarney

This hotel was a bit out of the way so need a car to get to Killarney. We had a large room which was nice and the breakfast was very nice, can order from menu. Ross Castle and Muckross House are nearby via short drive. Town of Killarney was very nice. Walk would be a bit long.

Authenticity & Character
Location
I think it just requires a car ride to downtown Killarney - bit of a longer walk but nice hotel.
Staff
Cleanliness & Comfort
The River Lee Hotel
Cork

Location of this hotel was perfect. Breakfast was fantastic each morning. Walking distance to few of the local pubs. Enjoyed the hotel bar as well, very nice hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ashling Hotel Dublin
Dublin

Nice hotel, great breakfast located in walking distance to Nancy Hands pub and the Guinness tour.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cliffs of Moher Cruise
Cliffs of Moher Cruise
Ireland

Cliffs were amazing, but I would say the trip to the island of Inis Mor was even better. Best pictures and views were from Inis Mor where you literally can look over the edge (dangerous but incredible). Added Dublin, Doolin, Galway pics here as well.

Quality of Experience
Dingle and Slea Head Guided Drive
Dingle and Slea Head Guided Drive
Ireland

We had a private tour for this part of the trip and certainly recommend it. We had Linda who was the former owner of the Walk/Hike/Bike and she was very versed in Ireland history so the conversation and lessons were fantastic. There are many spots we would not have known about without some big time research, and it was nice to not have to drive for a day and sit back and take in the scenery.

Quality of Experience
The places to see - Sleighead was nice and the wife loved the town of Dingle
Food
The food was great in Sleighead at the little bar at the end talking with Sean (bartender) and Rocky (his buddy).
Guides, Drivers and Staff
Walk/Hike/Bike and Linda our guide was fantastic and very versed in Irish history
Transport
Mini-van guided tour was great to sit back and relax vs. drive for a day.
Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Oct 03, 2024

Hi Douglas

Thank you for taking the time to provide some useful feedback on your trip.

I am sorry to hear that you were not completely satisfied with elements of your trip. I do apologise about not informing you about my absence during your time in Ireland.

We will definitely take your points you have made on board which will help prevent us making any mistakes in the future.

I will certainly pass your kind words on to Linda she will be delighted to hear you had a great day on tour with her.

Kind Regards

Dean

Liz did a wonderful job helping us with our d...
Australia | Sep 13 - Sep 19, 2024

P
penny t.
Denver, CO | Reviewed on Sep 23, 2024

Liz did a wonderful job helping us with our delightful trip to see 4 very different regions of Australia. All of the accommodations and transfers as well as the air arrangements went off like clockwork. Using Liz and Kim Kim really helped us maximize our time and have us a great flavor of the places, people and foods of Australia. We will definitely be using KimKim and Liz for future trips. Next on our South Pacific bucket list: New Zealand!
Well done,
Tob and Penny Trickey

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Oct 05, 2024

Hello Tob and Penny,
It was a pleasure working with you in the Australia Trip and thank you very much for the wonderful review !

I would love to be able to arrange your next trip: New Zealand so please reach out to me when you are ready.

Again, thank you for your business and it was a pleasure !

Liz

Wonderful trip to Marrakech, Atlas Mountains and the Sahara
Morocco | Sep 6 - Sep 13, 2024

Roger
Roger B.
Thousand Oaks, CA | Reviewed on Sep 23, 2024
We almost always do all of our own planning and booking for foreign travel, but while googling Morocco destinations we came across kimkim and decided to give them a try. Saïd put together an incredible, flawless itinerary that hit all of our requests on the nail, within our budget. And he was always available, seemingly at any time of day or night, to answer questions or offer advice. And we were accompanied for the entire trip, from airport to the Sahara and back again, by our skillful,... Read more

We almost always do all of our own planning and booking for foreign travel, but while googling Morocco destinations we came across kimkim and decided to give them a try. Saïd put together an incredible, flawless itinerary that hit all of our requests on the nail, within our budget. And he was always available, seemingly at any time of day or night, to answer questions or offer advice. And we were accompanied for the entire trip, from airport to the Sahara and back again, by our skillful, courteous and immensely organized driver/guide/new friend Noureddine! Our riad in Marrakesh was beautiful, we had a wonderful guided tour of the Medina and souks, and Noureddine led us to fun and varied restaurants, while accounting for the four of us being a mix of omnivores, vegetarians and vegans. The drive from Marrakech to Merzouga and the edge of the Sahara is a long way, but the route through the gorges and Amazigh/Berber villages of the Atlas Mountains was beautiful and fascinating, and we stopped frequently for viewpoints, lunch, and bathroom breaks. And once again Saïd arranged for very high quality accommodation at beautiful riads, and some memorable breakfasts and dinners. It was thrilling to see the dunes of Erg Chebbi appear and grow on the horizon, and when we arrived at our camp at sunset we got straight on to the camels for a dune trek — magical. Our camp on the edge of the dunes had air conditioning units, flushing toilets and showers, and was operated by 6 lively young Amazigh men who fed us, sang, danced and played drums with us, and helped us try sandboarding! All in all it was an amazing week of sights, sounds, tastes, smells, laughs and memories. Thank you Saïd and Noureddine for everything you did to introduce us to your spectacular country!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 23, 2024

Hi Roger,

Thank you so much for your wonderful review! We're thrilled to hear that you had such an incredible experience in Morocco. Saïd and Noureddine truly go above and beyond to ensure every detail is perfect, and it’s great to know that they made your trip unforgettable. We’re delighted that you enjoyed the beautiful riads, the breathtaking journey through the Atlas Mountains, and the magical moments in the Sahara. Your kind words about our team and the local culture mean a lot to us. We hope to welcome you back for more adventures in the future!

Best Wishes,
Abdel

The travel arrangements were perfect.
Switzerland | Sep 12 - Sep 21, 2024

Jeffrey
Jeffrey B.
Atlanta, GA | Reviewed on Sep 23, 2024
The travel arrangements were perfect. Lodging was just right for our needs, very comfortable, conveniently situated and with wonderful breakfasts.
Train transportation and rental car use went smoothly without any problem.
Valentine' s planned itinerary for two active travelers was wonderful. Kayaking, eBiking and hiking excursions all very memorable. The towns and sites visited were well thought out to give us a lasting memory of our Switzerland trip.
Valentine's attention to...
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The travel arrangements were perfect. Lodging was just right for our needs, very comfortable, conveniently situated and with wonderful breakfasts.
Train transportation and rental car use went smoothly without any problem.
Valentine' s planned itinerary for two active travelers was wonderful. Kayaking, eBiking and hiking excursions all very memorable. The towns and sites visited were well thought out to give us a lasting memory of our Switzerland trip.
Valentine's attention to detail was amazing.
We hope to use her talent as a travel agent again in the future.

Activity Reviews
Mount Rigi, the Queen of Mountains (Group tour/7 hours)
Mount Rigi, the Queen of Mountains (Group tour/7 hours)
Switzerland

Beautiful vistas and enjoyable hiking

Quality of Experience
Guides, Drivers and Staff
Transport
Panorama Hike from Männlichen to Kleine Scheidegg (Experience Level: Beginner - Accessible to everyone!)
Panorama Hike from Männlichen to Kleine Scheidegg (Experience Level: Beginner - Accessible to everyone!)
Switzerland

Awe inspiring ! Enjoyed having our private experienced mountain climbing guide to tell us stories about climbing the various famous mountains in view.

Quality of Experience
Guides, Drivers and Staff
Transport
Private guided visit of Chillon Castle
Private guided visit of Chillon Castle
Montreux

Enjoyed our private guide

Quality of Experience
Guides, Drivers and Staff
Transport
Summer Kayak Tour Lake Brienz (Private/Approx. 3 hours)
Summer Kayak Tour Lake Brienz (Private/Approx. 3 hours)
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Sep 24, 2024

Hi Jeffrey,
Thank you so much for your kind review!
It was a real pleasure to make you discover our beautiful country, I hope you cameback home with a lot of souvenirs in mind.
Hope you see you again in Europe & I would be happy to craft again an amazing trip for you two,
All the best,
Valentine

Italy was exactly as you see it in post cards...
Italy | Sep 13 - Sep 22, 2024

W
Wanita B.
Newark, NJ | Reviewed on Sep 23, 2024
Italy was exactly as you see it in post cards. There was too much walking for us, however. Two of our hotels (4 nights each) were down in the marina so we were forced to walk up and down many, many stairs and hills to the restaurants, towns , etc. Comfortable shoes are a MUST. Anacapri, Positano and Sorrento (main squares) were our best stops. Capri and Amalfi were very busy and difficult to get around (taxis and buses were packed and hard to get). The weather in September is... Read more

Italy was exactly as you see it in post cards.

There was too much walking for us, however. Two of our hotels (4 nights each) were down in the marina so we were forced to walk up and down many, many stairs and hills to the restaurants, towns , etc. Comfortable shoes are a MUST.

Anacapri, Positano and Sorrento (main squares) were our best stops.

Capri and Amalfi were very busy and difficult to get around (taxis and buses were packed and hard to get).

The weather in September is unstable (rain, wind, high 60s/low 70s) so it's challenging to know what to wear each day.

Overall, it was worth it and we recommend it at least once. KimKim was a great service.

Local specialist: Tasos Mylonas

A Week in Tokyo: Just Roaming Around
Japan | Sep 15 - Sep 22, 2024

Ann
Ann T.
Manhattan, NY | Reviewed on Sep 23, 2024
Our trip to Tokyo was awesome! Ayumi, Yumi, and Chieko, our guides, were super helpful and made our 8-day adventure seamless. Angel helped us plan everything and was really flexible with any changes we wanted. We picked our own hotels and she worked them right into our itinerary. We loved every minute of it — it was the trip of a lifetime, and we’re already thinking about checking out different cities next time! Read more

Our trip to Tokyo was awesome! Ayumi, Yumi, and Chieko, our guides, were super helpful and made our 8-day adventure seamless. Angel helped us plan everything and was really flexible with any changes we wanted. We picked our own hotels and she worked them right into our itinerary. We loved every minute of it — it was the trip of a lifetime, and we’re already thinking about checking out different cities next time!

Activity Reviews
Full Day Nikko Toshogu Shrine and Kegon Falls
Full Day Nikko Toshogu Shrine and Kegon Falls
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Samurai Museum with Experience + Kimono Tea Ceremony at Tokyo Maikoya
Tokyo Samurai Museum with Experience + Kimono Tea Ceremony at Tokyo Maikoya
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Day Tour with Tsukiji Outer Market & Senso-ji - East & Central
Tokyo Day Tour with Tsukiji Outer Market & Senso-ji - East & Central
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Discovery with Meiji Shrine, Shinjuku Gyoen, Gotokuji Temple & Shibuya Sky
Tokyo Discovery with Meiji Shrine, Shinjuku Gyoen, Gotokuji Temple & Shibuya Sky
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Sep 26, 2024

Dear Ann,

Hope you have a great time.Thank you so much for your wonderful feedback. We're delighted to hear that you had an amazing trip to Tokyo and that Ayumi, Yumi, and Chieko made your experience so enjoyable. It's my great honor and pleasure to be able to help you plan your itinerary and accommodate your preferences. We're pleased that you loved every moment of your adventure and we can't wait to assist you with your next trip to different cities.

Look forward to seeing you again soon.

Best regards,
Angel

September 2024 trip to Portugal
Portugal | Sep 6 - Sep 17, 2024

Susan
Susan S.
Holualoa, HI | Reviewed on Sep 23, 2024
Joao did an incredible job planning our trip to Portugal. The communication thru the WhatsApp was great! When our flights to Lisbon got cancelled and everyone in our group ended up landing the next day at different times Joao made sure that everyone was picked up when they landed. Taking the stress off of us at that point was greatly appreciated. Joao also sent us a message every day letting us know our schedule for the next day and what time the driver would be at the hotel to pick us... Read more

Joao did an incredible job planning our trip to Portugal. The communication thru the WhatsApp was great! When our flights to Lisbon got cancelled and everyone in our group ended up landing the next day at different times Joao made sure that everyone was picked up when they landed. Taking the stress off of us at that point was greatly appreciated. Joao also sent us a message every day letting us know our schedule for the next day and what time the driver would be at the hotel to pick us up. The drivers were all very informative and professional. I would definitely recommend them to drive as I would not want to drive in Portugal. All of our excursions were fun, but I think the one that everyone liked the most was the visit to the Quinta da Pacheca winery. Our tour guide Fabio was great, and we learned a lot about port wine. The boat excursion thru the Douro valley was beautiful and they held the boat for us because our lunch at the winery took longer than expected. When they tell you that the trip is all about you, they mean it. They all went out of their way to make sure that we saw everything we wanted to see and try all of the local food and drinks. I really enjoyed all of the places that we stayed as well. Joao did a great job of putting us in the middle of the city in Lisbon & Porto, close to everything that we wanted to do and see. I would highly recommend Joao and his team at KimKim as they made our trip to Portugal very memorable to say the least.
Kelly & Susan Snyder

Hotel Reviews
Cascade Wellness Resort
Lagos

The Cascade Wellness was good, but it didn't quite live up to the five-star rating in our minds, especially after staying at the Monumental Palace. The resort itself was beautiful, but some aspects, like the service and amenities, could be improved. We had some nice staff and some staff that didn't really care about what we were talking about. Also, they had just started adding a tip into your bill at the restaurant / bar but didn't tell you about it. So, if you didn't notice it then and you tipped them, they got double tips. It just would have been nice if they pointed it out.

Authenticity & Character
The hotel needs some TLC in places.
Location
Beautiful location but just a little far from town.
Staff
I think maybe they were short staffed at times.
Cleanliness & Comfort
The beds were two double beds put together. Why not just one king bed?
Heritage Avenida Liberdade
Lisboa

Great location, the breakfast was really good, staff very friendly.

Authenticity & Character
Location
Perfect location in Lisbon. A lot of places to see within walking distance.
Staff
Cleanliness & Comfort
Hotel Cascais Miragem
Cascais

Beautiful hotel - wish we could have stayed longer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Albar - Le Monumental Palace
Porto

All of the employees at this hotel go out of their way to make sure that your stay is wonderful. Would highly recommend it and it is very centrally located in Porto.

Authenticity & Character
Absoulety beautiful hotel.
Location
Centrally located to a lot of really good restaurants and bars.
Staff
Everyone was so nice and helpful.
Cleanliness & Comfort
The entire hotel is very clean.
Activity Reviews
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Quinta da Pacheca was well worth it. Fabio was a great tour guide, and we got to see a group stopping the grapes. Their wine is amazing, and I think everyone should do this tour as the lunch that we had was incredible.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver told us to keep an open mind about the Port wine we were going to try since we didn't like the last winery and he was absolutely right. Completely different experience than the day before.
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

Seeing the caves from the water was amazing. Glad we got to do it. They cancelled our original booking due to weather but we got to squeeze it in before leaving Lagos.

Quality of Experience
Guides, Drivers and Staff
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Our driver, Ricardo, was great. It is kind of a long day in the car, but the scenery was beautiful, and we learned a lot along the way. The boat tour along the Douro River was fun, and we really enjoyed the wine tour and lunch at Quinta da Pacheca.

Quality of Experience
Guides, Drivers and Staff
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

I wouldn't do this wine tour. Sandeman didn't give us very good Port wine to try and I have to tell you that all of us didn't want to have it ever again. We kept an open mind and the next winery we went to was so much better.

Quality of Experience
Guides, Drivers and Staff
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

The palace was good to see, and we are glad that we went. Our driver, Petro, was very informative and the place he took us to for lunch was beautiful.

Quality of Experience
Guides, Drivers and Staff
Petro was informative and we saw a lot in that one day.
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

The Fado experience was something I think everyone should do when they visit Lisbon. The meal that we were served wasn't that good at all. Probably the worse meal that we had in the 12 days we were there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Sep 23, 2024
Hey Kelly and Susan, Wow, I’m so grateful for your incredibly kind words! It was truly a pleasure to help plan your trip to Portugal, and I’m thrilled to hear that everything went smoothly, even with the unexpected flight changes. I’m especially happy that you enjoyed your time at Quinta da Pacheca and the Douro Valley—two of my personal favorites! It means the world to me and the team to know that we could help make your experience memorable. We always aim to ensure every detail is taken... Read more

Hey Kelly and Susan,

Wow, I’m so grateful for your incredibly kind words! It was truly a pleasure to help plan your trip to Portugal, and I’m thrilled to hear that everything went smoothly, even with the unexpected flight changes. I’m especially happy that you enjoyed your time at Quinta da Pacheca and the Douro Valley—two of my personal favorites!

It means the world to me and the team to know that we could help make your experience memorable. We always aim to ensure every detail is taken care of so you can focus on enjoying your travels, and your feedback confirms that we are on the right track.

Thank you again for your trust in us, and I look forward to helping you plan more wonderful adventures in the future!
Your friend in Portugal - João

Southern Spain adventures 2024
Spain | Sep 9 - Sep 16, 2024

Nancy
Nancy N.
San Jose, CA | Reviewed on Sep 23, 2024

Planning our first trip to Southern Spain was enjoyable and productive with Dalia. We had several phone calls so that we could decide the type of trip we wanted to take. The selection of activities, hotels and general logistics suggested ended up in an itinerary that we both enjoyed. As the KimKim portion was the last week of our month European adventure, it was a relief to have this adventure planned out with the level of details we could not have done ourselves. KimKim and the local resources were top-notch.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Sep 24, 2024

Thank you so much, Nancy, for your lovely review! It was an absolute pleasure working with you to design your Southern Spain adventure. I’m thrilled to hear that the itinerary, hotels, and activities were exactly what you both wanted and that everything flowed smoothly for you. Knowing that my assistance helped make your trip more enjoyable truly means a lot. I hope we can work together again for your next adventure!

We absolutely loved our 11 day trip to Switz...
Switzerland | Sep 10 - Sep 20, 2024

K
Kim J.
Atlanta, GA | Reviewed on Sep 23, 2024
We absolutely loved our 11 day trip to Switzerland!! Everything went smoothly and the scenery was Gorgeous!! Our favorite day was our small group E-bike tour by Flying Wheels that started in Interlaken and took us all the way to Lauterbrunnen where we experienced the Valley of 72 waterfalls! Our tour guide was Jost and his friendly personality and knowledge of the area made the trip so enjoyable! Read more

We absolutely loved our 11 day trip to Switzerland!! Everything went smoothly and the scenery was Gorgeous!! Our favorite day was our small group E-bike tour by Flying Wheels that started in Interlaken and took us all the way to Lauterbrunnen where we experienced the Valley of 72 waterfalls! Our tour guide was Jost and his friendly personality and knowledge of the area made the trip so enjoyable!

Hotel Review
Hotel Alpenhof
Grindelwald

Loved how homey this hotel was! The staff (especially Maria) were super friendly and helpful! We had an extraordinary view of the Eiger mountain and surrounding area from our room and Grindelwald was the perfect location to use as home base for several nights while we explored the magical mountain region of Switzerland!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Sep 24, 2024

Bonjour Kim and Scott,
Thanks for your review, I'm so happy to read you had a great time, especially that you loved the bike tour and the hotel in Grindelwald!
I wish you all the best!
Mathilde

Greece Cyclades Islands - Trip of a life time
Greece | Sep 13 - Sep 22, 2024

robert
robert o.
Los Angeles, CA | Reviewed on Sep 23, 2024
I am a Senior Luxury Hospitality Executive and when encountered with planning a family trip to a foreign place we turned to Kim Kim. The websites self navigation of selective itineraries set the perfect stage to engage with Siena. Siena carefully listened to our particular goals and established a thoughtful and personal itinerary. Once we landed on the final travel experience, Lea arrived to assist with making all the reservations. Between the two of them they executed a flawless... Read more

I am a Senior Luxury Hospitality Executive and when encountered with planning a family trip to a foreign place we turned to Kim Kim. The websites self navigation of selective itineraries set the perfect stage to engage with Siena. Siena carefully listened to our particular goals and established a thoughtful and personal itinerary. Once we landed on the final travel experience, Lea arrived to assist with making all the reservations. Between the two of them they executed a flawless international travel experience of a life-time. The accommodations, activities, transfers, personal guides and travel couldn't have been better. Excellent Job! Thank you!

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Sep 23, 2024

Rob, thank you so much for your kind words! 🤗 I'm so happy to hear that Lea and I could create a seamless travel experience for you. We wanted every detail to reflect your family's travel goals, filled with local experiences and top-tier hospitality, ensuring your family of 6 could travel with ease. We look forward to helping you plan another unforgettable journey in the future. Thank you again for trusting us with your special trip!

“Active Autumn” Finland and Estonia trip
Finland | Sep 8 - Sep 16, 2024

Lois
Lois M.
San Jose, CA | Reviewed on Sep 23, 2024
Our “Active Autumn” Finland and Estonia trip was perfectly planned by Emerson. It was just the eight amount of “active “ for us ( active seniors) with guided - hikes , city explorations and a bogshoe hike ! The knowledgeable guides were the best part of our adventure - Kieto from Green Cap tours gave us several hours of detailed Finnish history and culture while exploring the city center and ferry to Suomenlinna Island. We also had a food tour with him later in the week and... Read more

Our “Active Autumn” Finland and Estonia trip was perfectly planned by Emerson. It was just the eight amount of “active “ for us ( active seniors) with guided - hikes , city explorations and a bogshoe hike ! The knowledgeable guides were the best part of our adventure - Kieto from Green Cap tours gave us several hours of detailed Finnish history and culture while exploring the city center and ferry to Suomenlinna Island. We also had a food tour with him later in the week and discovered my favorite delicious Salmon soup ( Lohikeitto) . Christopher from Est Adventures provided an amazing amount of fascinating history and current lives of Estonians pre and post Soviet Union occupation. Berit was our naturalist and guide on perhaps our favorite adventure hiking in a beautiful bog an hour outside of Tallinn. Another highlight was our small group Archipelago Excursion with Jeff from Taiga Times . We hiked in yet another gorgeous setting through woods and along the granite shoreline and enjoyed our tasty lunch prepared on site by Jeff.
The hotels chosen by Emerson were charming and well located and the arranged drivers were always exactly on time and also so helpful with local suggestions. One of which was to visit Helsinki’s new Odi library which was amazing - filled with people of all ages and they let out tools, guitars for use in their studios and trailers!
All in all a well planned, wonderful nine days in Finland and Estonia.

Hotel Reviews
Hotel Kakola
Turku

The Hotel Kakola, located in Turku, wasn't to my taste. It's an old prison converted into a hotel, so it had a rather gloomy atmosphere with dark gray walls and barbed wire patterns on the curtains. The whole theme was quite unsettling. On a positive note, the service was good, and the staff at the desk were friendly and helpful. The breakfast had a variety of options, but it wasn't as good in quality as the other places we stayed.

Hotel Fabian
Helsinki

Hotel Fabian in Helsinki was our favorite stay during the trip. The hotel has a special designation on TripAdvisor, and it did not disappoint. The rooms were cozy and the service was excellent. Highly recommend!

Activity Reviews
Bogshoe Hiking Tour
Bogshoe Hiking Tour
Tallinn

The Bogshoe Hiking Tour in Estonia was an absolute highlight! The nature and scenery were stunning, and it was a unique and enjoyable experience. We would definitely recommend this to other nature lovers.

Taste of Helsinki & Tour of Suomenlinna
Taste of Helsinki & Tour of Suomenlinna
Helsinki

The Taste of Helsinki & Tour of Suomenlinna was just okay for us. The ferry ride was enjoyable and our guide did their best to make the tour interesting, but the historical aspects of the old fort on Suomenlinna didn't quite capture our interest. It might be more appealing to history buffs, but it wasn't entirely to our taste.

Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Sep 24, 2024

Thank you so much for your thoughtful review!

I'm thrilled to hear that your "Active Autumn" trip to Finland and Estonia was such a memorable experience. It was my pleasure to help plan the perfect balance of activity and relaxation for you both. I'm especially glad to hear that the knowledgeable guides and unique experiences, like the bogshoe hike and food tour, stood out for you. Your feedback means a lot, and I'm delighted that everything from the excursions to the hotel choices contributed to your wonderful adventure!

First trip to Japan, 16 days, solo and it was AWESOME thanks to Kimkim and Shona my local guide
Japan | Sep 4 - Sep 19, 2024

Blue
Blue B.
Brookhaven, GA | Reviewed on Sep 23, 2024
I did my first trip to Japan, 16 days and all by myself. I found it incredibly challenging planning, navigating and booking the things I wanted to do. I had literally spent weeks researching experiences and reading reviews of tours and trying to figure out which ones to do before I gave up. So did another first - booked the whole thing through Kimkim. SO GLAD I did. Shona my local guide was amazing. She totally heard and understood my wants and needs and every step of the way was right... Read more

I did my first trip to Japan, 16 days and all by myself. I found it incredibly challenging planning, navigating and booking the things I wanted to do. I had literally spent weeks researching experiences and reading reviews of tours and trying to figure out which ones to do before I gave up. So did another first - booked the whole thing through Kimkim. SO GLAD I did. Shona my local guide was amazing. She totally heard and understood my wants and needs and every step of the way was right there with answers and advice. The tours and experiences she booked were exactly what I wanted and all were excellent, and it all stayed in my budget. I'm absolutely going to book every trip through Kimkim from now on.

Hotel Reviews
Cross Hotel Kyoto
Kyoto

Absolutely the best hotel buffet EVER. Location is walking distance from the most interesting neighborhoods. I could stay there years and have more to explore.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kamesei Ryokan

The experience here was so beautiful i'm a bit at a loss for words. Tyler and his wife are such wonderful beautiful people. The food was literally some of the absolute best I've ever had. The baths were clean and incredible. Beds and bedding fabulously comfortable. I'll be back.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

Everything was great but the most wonderful was the concierge service. On my last day, I checked out, checked my luggage and asked for advice on where to get a haircut in the hour and half I had left in Tokyo. The most wonderful lady assisted me, booked my cut at the salon she goes to and got me a car. When I got back I looked fabulous and thanked her, wish I remembered her name but it seemed everyone at that hotel had the same eagerness to help. Two more things; the Japanese breakfast and rolled omelets at the buffet were amazing, and the in room amenities were superb. I'll be back.

Authenticity & Character
Japanese breakfast, kindness of staff
Location
Walking distance from the train station and so many local attractions
Staff
Totally available to help with anything and so kind
Cleanliness & Comfort
Totally clean and really nice, new, crisp cotton pajamas
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Sep 24, 2024

Hi Blue,
Thank you for your feedback and for your trust and support in our work. We will work even harder to provide better service for valued guests like you. All the best wishes to you and your family, and I look forward to seeing you on your next trip to Japan.
Best wishes
Shona

Fabulous Finland and Life time memories!!!
Finland | Sep 11 - Sep 20, 2024

V
Vijay M.
India | Reviewed on Sep 23, 2024
The most memorable trip that we had of all trips till date. We would like to sincerely thank Moonika (KimKim) for the fabulous experience, meticulous planning and seamless execution. Utmost patience and giving out details with so many queries before finalization of the itinerary. Transparency and unwavering commitment towards client servicing (over so many days) was the hallmark of the entire experience. Throughout our 10 days in Finland, there was not a single glitch. Choice of... Read more

The most memorable trip that we had of all trips till date. We would like to sincerely thank Moonika (KimKim) for the fabulous experience, meticulous planning and seamless execution. Utmost patience and giving out details with so many queries before finalization of the itinerary. Transparency and unwavering commitment towards client servicing (over so many days) was the hallmark of the entire experience.

Throughout our 10 days in Finland, there was not a single glitch. Choice of activities and more importantly choice of service providers for each of the distinct activities was fabulous (the reason I say this is because all activities were not given to a single service provider, and we did one northern light activity on our own which was a disappointment compared to the norther light hunting organized by Kim Kim).

Special mention of the service providers for each of the activities:
1) Helsinki City tour walk: Lesley was very good in taking us through Helsinki city to the important landmark. Clear in her explanation and had a lovely time

2) Antti for northern light hunting: This was the one of the best experiences and i would say blindly go for Antti if one gets a chance to go for northern light hunting. Here is the guy who has true passion for northern light hunting. He puts in slightly more than 6 hours for the hunt and just wanted to ensure that we get very good sighting as much as possible. He kept driving and outpacing the clouds and tried to see multiple places to get a good sighting. In our 3rd citing place, we got a good glimpse. While we were returning, all of us were asleep since it was well past midnight. He makes a stop (which he could have well avoided) and wakes us up since he has seen something good. Will never forget that moment.

3) Ranau Zoo visit: Another very good experience. Oren is such a lively person with very good sense of humour. During our drive to Ranau Zoo, he explained us the reason the norther lights phenomena with so much clarity and details. It was fun experience with his explanation about the animals and his capturing of the pics for the different animals. Another individual who loves his job thoroughly.

4) Korouoma Canyon Wilderness Hike: Very different and another fabulous experience of a nice trek. Gabor initially came us a kind of a reserved guy and then as the trek went by he was all fun. His one liner timings were hilarious. Very good activity and here too Gabor was very patient with us given that we were halting almost everywhere to click our own pics with nature apart from plucking and eating berries all along the way. Loved the wood chopping and fire making activity with nice plant-based hotdogs. Will definitely recommend Gabor too as a tour guide.

5) Sauna by the lake: Wow what a location just by the serene lake. Nice, pleasant weather. Justin was our tour guide and again a very good experience. She made us very comfortable and arranged everything for us seamlessly. We had nice sauna experience along with a dip in the lake and repeating this sequence more than once. Justin provided us with nice berry juice and berry tarts

6) Amethyst mine and canoeing in Pyha: So far all activities were very good experience fun and hence the bar was automatically set high. In Pyha, we meet the man Jukka who was with us for almost 3 days. He is simply superb. Always smiling, accommodating and absolutely fun loving. He kept with our changing needs with no fuss and made our stay and experience absolutely fabulous. Amethyst mine small trek and the mine experience was very unique and fun. Canoeing experience with Jukka at helm was outstanding and will remain etched forever in memories.

All our stay at Hotel Glo Art, Artic Light Hotel and Kurula's Resort were very good and comfortable. We also loved the overnight train journey both ways.

All the above experiences were made possible thanks to the fabulous itinerary prepared by Moonika without which it would have been just not possible.

Strongly recommend KimKim

Hotel Reviews
Kurula's Resort
Pyhätunturi

Fabulous location, ambience

Authenticity & Character
Sauna with Jacuzzi by the lake
Location
next to the lake, simply wow
Staff
Cleanliness & Comfort
Arctic Light Hotel
Rovaniemi
Authenticity & Character
Sauna experience and the rooms
Location
Staff
Cleanliness & Comfort
Overnight Train
Authenticity & Character
Staff
Cleanliness & Comfort
Home Hotel Jugend
Helsinki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Amethyst Mine Photographing Tour
Amethyst Mine Photographing Tour
Pyhä
Canoeing Experience on Pyhäjoki River
Canoeing Experience on Pyhäjoki River
Pyhä

Another wow experience

Sauna Experience by the Lake
Sauna Experience by the Lake
Pyhä

Another wow experience

Reindeer Farm Visit (No Safari)
Reindeer Farm Visit (No Safari)
Rovaniemi
Korouoma Canyon Wilderness Hike
Korouoma Canyon Wilderness Hike
Rovaniemi
Finnish Sauna Experience
Finnish Sauna Experience
Rovaniemi
Ranua Wildlife Park Visit
Ranua Wildlife Park Visit
Finland
Flexible Northern Lights Hunting
Flexible Northern Lights Hunting
Rovaniemi

Wow

Tallinn Day Trip
Tallinn Day Trip
Helsinki
Helsinki City Walking Tour (2h)
Helsinki City Walking Tour (2h)
Helsinki
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Sep 25, 2024

Hello Vijay,

Thank you for such a glowing review and detailed feedback about the tours and services. I will make sure to share this feedback with the providers as well. Glad to hear you had an amazing time and thank you again for booking your holiday with us. I hope to have you as our guests again in the future:)

Best,
Moonika

Our trip to Turkey was absolutely amazing and...
Turkey | Sep 3 - Sep 12, 2024

Khadijah
Khadijah S.
Fords, NJ | Reviewed on Sep 23, 2024
Our trip to Turkey was absolutely amazing and so memorable! Everything was planned so perfectly when it came to the private transfers and the guides and tours. Our guides Emre in Istanbul and Effe in Cappadocia were amazing and did a wonderful job at making sure we got the full experience in both places. Our driver Mustafa also was great and very timely.
Our travel agent Berat curated such a nice trip for us and was always available when needed.
KimKim once again has been an amazing...
Read more

Our trip to Turkey was absolutely amazing and so memorable! Everything was planned so perfectly when it came to the private transfers and the guides and tours. Our guides Emre in Istanbul and Effe in Cappadocia were amazing and did a wonderful job at making sure we got the full experience in both places. Our driver Mustafa also was great and very timely.
Our travel agent Berat curated such a nice trip for us and was always available when needed.
KimKim once again has been an amazing experience for us and we will definitely be using this agency again for our next adventure.
Thank you all!

Hotel Review
Kale Konak Hotel

The Kale Konak was a wonderful cave hotel we stayed at in Uchisar. The room was very comfortable and the staff were very kind and accommodating. The view from the breakfast are and terrace was so stunning every morning and the location of the hotel is perfect to experience both Uchisar and Goreme towns. We would definitely recommend staying at this hotel when in Cappadocia!

Authenticity & Character
Location
Located in Uchisar and 5 minute drive from Goreme.
Staff
Cleanliness & Comfort
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Sep 24, 2024

Thanks so much Khadijah for this lovely review!
We were so happy to host you in Turkey and look forward to welcoming you again in the near future!
Kind regards,
Berat

Great experience from planning to travel!
Norway | Sep 5 - Sep 12, 2024

Sarah
Sarah C.
Ireland | Reviewed on Sep 23, 2024
Planning our trip to Norway was an incredibly enjoyable experience. It felt easy to communicate with Christina and I felt she really understood my requests and created a really excellent itinerary for us. We also worked with Tricia, Linda and Tom who were very responsive with messages and questions and exceptionally helpful in making bookings and small changes when needed. They all went above and beyond and made our week in Norway so seamless. Will definitely be booking more trips with... Read more

Planning our trip to Norway was an incredibly enjoyable experience. It felt easy to communicate with Christina and I felt she really understood my requests and created a really excellent itinerary for us. We also worked with Tricia, Linda and Tom who were very responsive with messages and questions and exceptionally helpful in making bookings and small changes when needed. They all went above and beyond and made our week in Norway so seamless. Will definitely be booking more trips with Kimkim! Thank you so much for everything.

Hotel Review
Thon Hotel Stavanger
Stavanger

Breakfast was amazing! Comfortable rooms, clean, incredibly modern. The snacks and free tea/coffee at reception was very welcome after big days exploring Stavanger and around

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Guided Overnight Hike to Trolltunga for Sunset/Sunrise
Guided Overnight Hike to Trolltunga for Sunset/Sunrise
Norway

Absolute highlight of our trip! Everything about it was incredible. A must-do!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Aug 05, 2025

Sarah, it truly warms my heart to see all the smily faces on the photos you shared! Thank you so much for taking the time to write the review and uploading the photos. I am so glad that you and your group had a great time here! It was truly a pleasure planning this trip with you and we are ready to help plan the next adventure if you come back.
All the best, Christina

Kim Kim is 5 star legit
Greece | Sep 6 - Sep 18, 2024

Thomas
Thomas G.
Newark, NJ | Reviewed on Sep 23, 2024
Our travel expert, Lea, put together our trip to Greece that met and exceeded our needs and expectations. Most everything went smoothly and when a small glitch occurred they were there to correct things immediately. An unexpected one day taxi strike occurred in Athens and Lea arranged for a private professional driver on short notice. Can't praise her and Welcome Pickups enough every step along the way. Every driver was on time friendly and courteous. Tours and guides were terrific especially... Read more

Our travel expert, Lea, put together our trip to Greece that met and exceeded our needs and expectations. Most everything went smoothly and when a small glitch occurred they were there to correct things immediately. An unexpected one day taxi strike occurred in Athens and Lea arranged for a private professional driver on short notice. Can't praise her and Welcome Pickups enough every step along the way. Every driver was on time friendly and courteous. Tours and guides were terrific especially the full day personalized tour of Delphi. It was a VIP experience. We were also very pleased with the 3-5 star accommodations that were all centrally located, safe and clean. I had never heard of Kim Kim before this trip and relied on the reviews of previous travelers before taking the chance. Add my voice to the strong supporters of Kim Kim!

Hotel Reviews
Be My Guest Hotel Athens
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Athens Airport
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arkadi Hotel
Chania
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blue Dolphins Hotels & Villas
Firostefani, Santorini

The view and breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
City Lion
Heraklion Crete

Brand new apartment. Excellent location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adriani Hotel
Naxos Town

Central location, safe and clean. The homemade breakfast will be forever remembered. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Delphi Day Trip
Private Delphi Day Trip
Athens

This not only kicked off our Greek holiday but turned out to be a highlight. A VIP experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ioannis Antoniadis
Ioannis
Ioannis Antoniadis
Local specialist in Syros, Greece | Replied on Sep 24, 2024

Thank you kindly Thomas:)

I'm very happy to hear that you had an amazing experience in Greece!!!

Your feedback is much appreciated!

Kimkim is worth it for the stress relief it provides while traveling!
Italy | Sep 8 - Sep 19, 2024

T
Tamaryn B.
Pittsburgh, PA | Reviewed on Sep 23, 2024
It was such a stress reliever knowing that everything on our trip was already taken care of while we were there - we didn't have to deal with organizing cars, researching companies to use, or following up with providers because it was all taken care of. Eirini was so helpful in the planning process, had great recommendations, and was honest about what to expect with different options. She was very patient with me as I changed my mind many times to get the trip exactly how we wanted it. It... Read more

It was such a stress reliever knowing that everything on our trip was already taken care of while we were there - we didn't have to deal with organizing cars, researching companies to use, or following up with providers because it was all taken care of. Eirini was so helpful in the planning process, had great recommendations, and was honest about what to expect with different options. She was very patient with me as I changed my mind many times to get the trip exactly how we wanted it. It would've been nice to continue to communicate with Eirini while we were on our trip for continuity, but we were handed off to lovely travel support individuals who took care of us while we were on our trip. We would absolutely use Kimkim again for the peace it provided us in not having to worry about a thing while we were on our trip.

Hotel Reviews
Abelonas Retreat Sunset & Sunrise Lodgings
Santorini

This hotel is in a great location - many restaurants literally steps away. It was quiet and had views of both the sunrise and sunset which are hard to get on the island. Yannis was helpful at reception. There is breakfast made to order and delivered to your room every morning. There are beautiful views although somewhat (minimally) obstructed by the location (restaurants, electric wires). The reason for 4 rather than 5 stars is that the room could use some updating, the bathroom sometimes would smell, and the shower was TINY. Overall, a very laid back vibe, excellent location, and good views.

Authenticity & Character
Very cute room, but could use some updating.
Location
Great spot, close to a lot of restaurants and walking paths.
Staff
Yannis was very friendly and helpful, but some of the other staff were not as hospitable.
Cleanliness & Comfort
The bed was surprisingly comfortable as well as the chairs and tables set out to relax. There's a great outdoor lounge area above the hotel and pool where you can enjoy the views.
Atelier Inès Arts & Suites
Napoli

We did not have a great experience at this hotel. From the time we arrived it was unorganized and confusing. When we first arrived, the car was unable to drive down the small road to the hotel and so we were dropped off and someone came to get us, but couldn't find our reservation once we arrived. After eventually finding it, the staff seemed unorganized in what to do next. We were given a key ring with about 6 different keys on it to get in and out of the building and the gates around the building. Our room, although a nice size, was dark with only one window that looked out into an alley - it felt like we were in the basement. We weren't staying long so we wanted to potentially order food to be delivered, but there wasn't an identifiable front desk or reception area where we could ask for help. Luckily we ran into Ines, one of the owners who was lovely and welcoming, but was busy and unable to help us at that time. We ended up venturing out to find food and staff came to apologize later and offered us complimentary drinks. They also provided us with yogurt and fruit for the morning since we were leaving very early for the airport, which was kind. The bed was very comfortable and the bathroom had a nice sized shower.

Authenticity & Character
I believe this hotel probably had more to offer than we were able to explore in the short time we were there.
Location
Hard to get to. Two sets of gates to get in and out. Room looked out into an alley.
Staff
Increased communication/organization among staff would help customers to feel more at ease when arriving. Knowing where and how to get access to staff when needed would have been helpful as there was no reception area.
Cleanliness & Comfort
Room was clean, bed was comfortable.
Villa Gianlica
Praiano

10/10 I would go back here again and again. The property is GORGEOUS, not only the views, but the terraced gardens and the combination of old and new construction is just beautiful. The staff was lovely and very helpful, especially Marica, and Tomaso. The made to order breakfast as well as the buffet was delicious and food was prepared using the food that is grown on the property. My birthday happened to fall while we were staying on this trip and the staff surprised me by bringing out a small cake and candle and singing happy birthday to me in Italian at breakfast - it was so kind and unexpected. There is a bus stop right outside of the villa as well as two markets and a couple restaurants all on the same small road. Don't miss out on staying here!

Authenticity & Character
Location
Staff
Staff was so friendly, helpful, and kind. Marica and Tomaso helped us with recommendations and making reservations and went above and beyond.
Cleanliness & Comfort
Very clean, great housekeeping - Oxana was wonderful.
Activity Reviews
Sunset Kayak Private Tour in Santorini
Sunset Kayak Private Tour in Santorini
Santorini

After an initial snafu with transportation, we were able to reschedule this tour for the following day. The staff were SO friendly, and really made the experience so fun and enjoyable. We felt cared for and that safety was a primary focus for the staff as they checked out certain areas before bringing us through. We were able to go at our own pace and adjust as needed. John was our guide and he was so kind, knowledgable, and easy going. He took many great photos for us so that we didn't have to worry about losing our phones. We stopped at a private cove to swim and eat and had the most beautiful views of the sunset. Nolan was another tour guide who was very friendly and Adonis, the owner was so kind and helpful. After we expressed how much we enjoyed one of the snacks from the tour, he made sure we had some to take home with us at the end of the tour and personally walked us back to our car.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Amalfi Coast to Naples with Pompeii and Mt. Vesuvius en route
Private Transfer from Amalfi Coast to Naples with Pompeii and Mt. Vesuvius en route
Italy

This was so much more than just a private transfer! This was also a full day tour with one of the most helpful and thoughtful drivers, Raphaele. We started early and drove through the Amalfi coast towards Pompei while Raphaele pointed out different areas and provided information about where we were. At one point I was feeling unwell from all the winding roads and he made me feel very taken care of by stopping, offering suggestions, and making sure I felt comfortable the rest of the ride. He offered local tips and information and shared about how his family lives and enjoys the area. He recommended a wonderful place for a wine tasting with paired food for lunch at the base of Vesuvius and made a reservation for us while we toured Pompei. Claudia was our VERY knowledgable tour guide in Pompei. We would NOT have had the same experience without her knowledge and guidance. Our only down side was that we could've spent hours longer learning from Claudia! After our Pompei tour and lunch at Casa Setaro winery, Raphaele took us up Vesuvius and allowed for us to explore. It was a very windy day which made it cold so be prepared with a sweater as the temperature is much different at that altitude. On the drive to Naples, Raphaele shared with us his limoncello recipe and made recommendations for where to dine in Naples. He navigated the bustling traffic in Naples well and we felt safe and cared for the whole time. Raphaele felt like an old friend by the time we were done!

Quality of Experience
Guides, Drivers and Staff
Raphaele was our favorite driver while on this trip. Claudia was so knowledgable and I feel like I could listen to her talk all day about Pompei!
Transport
Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy

We really enjoyed being able to get the highlights of the area without having to rent a car or scooter to get there. We spent an hour in Positano walking around, going to the beach, and getting a coffee. The driver, Vito, made the day totally flexible so we could decide what to do that best fit our needs and wants for the day. Vito would drop us off, make suggestions as to where we could explore, and wait for us so that we could explore independently. We decided to drive from Positano through Amalfi, and go straight to Ravello before it got too crowded which was a good call. We had a lot of time in Ravello and were very pleased with our time there exploring on our own. On the way back we decided to skip Amalfi as it had gotten SO busy that it didn't look enjoyable. It would've been nice to see some more scenic sites on the way back since we didn't stop, but we just went back to the hotel.

Quality of Experience
Guides, Drivers and Staff
The driver, Vito, was very helpful with suggestions and offered to take photos of us in front of beautiful scenic lookouts, but he was VERY talkative and we are more quiet so that felt a little tiresome after a full day together.
Transport
Santorini Hikes & Bites Private Tour
Santorini Hikes & Bites Private Tour
Santorini

Unfortunately, we woke up sick the day of this tour and had to cancel least minute. Unfortunately, we were unable to receive a refund because of the last minute cancellation, but the travel support did try and find us substitute options. Unable to review this tour as we had to miss it.

Full Day Capri Boat Tour from Praiano
Full Day Capri Boat Tour from Praiano
Amalfi Coast

The boat was beautiful and relaxed. It was nice that we were able to stop and swim on the way back and were greeted with champagne once we got out of the sea. However, we were warned before we got on the boat that the seas were rough due to a storm the day before. I've never been sea sick in my life, but was sick for an hour on the way to Capri (one of many people who were sick that day). The skipper/captain didn't speak a lot of English and wasn't very helpful and didn't go through any safety briefings before we took off. Because of the difficulties with the language barrier, I was momentarily left at the dock on Capri along with two other passengers as the boat sailed away. My husband and other passengers on the boat were able to explain to the captain that we needed to be picked up.

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Sep 27, 2024

Dear Tamaryn, thank you so much for your review!

We are thrilled to hear how satisfied you are, and it makes us incredibly happy to know that we were able to assist and support you throughout your trip, ensuring that your journey is smooth and stress-free - this is our top priority.
We truly appreciate your feedback on what was great as well as what was not perfect, as it’s extremely valuable to us. We always strive to improve and provide an even better experience for our travelers. We hope to welcome you again soon to Italy and Greece!

Arrivederci!

I cannot say enough great things about Vincen...
Italy | Sep 10 - Sep 20, 2024

Daniel
Daniel N.
Johnston, RI | Reviewed on Sep 23, 2024
I cannot say enough great things about Vincenzo, Elisa and the Kimkim team for planning our amazing trip to Italy! From start to finish, the entire experience was seamless and stress-free. Vincenzo took the time to understand what we wanted from our vacation and crafted an itinerary that perfectly matched our interests and preferences. Every detail was thoughtfully planned—from the charming accommodations to the knowledgeable guides who gave us an authentic feel for each city. The team was... Read more

I cannot say enough great things about Vincenzo, Elisa and the Kimkim team for planning our amazing trip to Italy! From start to finish, the entire experience was seamless and stress-free. Vincenzo took the time to understand what we wanted from our vacation and crafted an itinerary that perfectly matched our interests and preferences.

Every detail was thoughtfully planned—from the charming accommodations to the knowledgeable guides who gave us an authentic feel for each city. The team was always available, providing prompt and helpful communication throughout the trip, which made us feel completely at ease. Whether it was exploring the rich history of Rome, the beauty of the Amalfi Coast, or indulging in the local cuisine, everything was flawless.

Thanks to Vincenzo and Kimkim, we had the trip of a lifetime! We cannot recommend them enough for anyone looking to plan an unforgettable experience in Italy. We will definitely use them again for our future travels!

Hugs,
Daniel and Christine Negalha

Hotel Reviews
Boutique Hotel Villa Fiorita
Taormina

Our stay at Boutique Hotel Villa Fiortia was nothing short of exceptional! From the moment we arrived, the staff made us feel incredibly welcome and attended to every detail with warmth and professionalism. The service was impeccable—whether it was arranging transportation, offering great local recommendations, or simply ensuring we had everything we needed, the team went above and beyond to make our stay unforgettable. The villa itself is stunning, with breathtaking views of Taormina and the coast. Every corner of the property is beautifully maintained, and the rooms are luxurious, spacious, and incredibly comfortable. The combination of personalized service and the beauty of the villa created an experience we’ll always remember. If you’re looking for an unforgettable stay in Taormina, Villa Fiorita is the perfect choice. We cannot thank the staff enough for making our time there so special!

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Cleanliness & Comfort
Villa Magia Positano
Positano

Our stay at Villa Magia Positano was nothing short of exceptional! From the moment we arrived, the staff made us feel incredibly welcome and attended to every detail with warmth and professionalism. The service was impeccable—whether it was arranging transportation, offering great local recommendations, or simply ensuring we had everything we needed, the team went above and beyond to make our stay unforgettable. The villa itself is stunning, with breathtaking views of Positano and the coast. Every corner of the property is beautifully maintained, and the rooms are luxurious, spacious, and incredibly comfortable. The combination of personalized service and the beauty of the villa created an experience we’ll always remember. If you’re looking for an unforgettable stay in Positano, Villa Magia is the perfect choice. We cannot thank the staff enough for making our time there so special!

Authenticity & Character
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Local specialist: Alberto Buzzanca

The planning and then putting the itinerary i...
Albania | Sep 2 - Sep 16, 2024

Charlene
Charlene S.
United Kingdom | Reviewed on Sep 23, 2024
The planning and then putting the itinerary into action was perfect. A wonderful experience we had. After the first 48 hrs, we settled down and relaxed, went with the flow, and driving through the countries of Albania and North Macedonia was delightful. Superb roads like driving on a pool table at times compared to roads in Scotland. Loved our itinerary which was prepared by Ed beforehand taking into consideration our likes & dislikes. The places and accommodation we visited were ideal,... Read more

The planning and then putting the itinerary into action was perfect. A wonderful experience we had. After the first 48 hrs, we settled down and relaxed, went with the flow, and driving through the countries of Albania and North Macedonia was delightful. Superb roads like driving on a pool table at times compared to roads in Scotland. Loved our itinerary which was prepared by Ed beforehand taking into consideration our likes & dislikes. The places and accommodation we visited were ideal, beautiful and would never have considered these hidden gems.

Hotel Reviews
La Brisa

Superb hotel overlooking the sea. Sumptuous breakfast. Friendly staff. A shock to the system coming to a touristy part on our travel itinerary but a nice change for a bit of down time & relaxation

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Hotel Praga

Ideal location very welcoming staff. Amazing view. Staff done our washing for a very small fee which was very welcomed. Excellent breakfast.

Authenticity & Character
The elderly owner of the hotel explained the history of the hotel to us & obviously full of pride for his establishment
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Camp Nivica

Just wow 👌 waking up to wild horses meandering through the camp. View was something special to behold. Food prepared onsite was delicious and we loved the peace and solace of the camp. Stunning!

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Guesthouse Chri Chri
Përmet

Wow! Superb accommodation on a mountain with stunning views

Authenticity & Character
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Villa & Winery Mal Sveti Kliment
Ohrid

Beautiful hotel, fantastic location ,dtunning views, lovely breakfast

Authenticity & Character
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Cleanliness & Comfort
Art Hotel Rruga Kavaja

Excellent location. Staff friendly and helpful. Accommodation clean and fresh. Ideal hotel

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Bujtina Oxhaku
Korçë

Excellent friendly staff. Location at hotel was at the top of a steep road, but no complaints from us as it helped work off the calories. Nice view of the city.

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Berati Castle Hotel
Berat

Lovely hotel. Top of the mountain so to spesk as actually within the castle grounds. Road leading to hotel was excellent with parking

Authenticity & Character
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Local specialist: Ed Reeves

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