Kimkim Trip Reviews

We (family of 4) traveled to Costa Rica in Dec 2023 for 8 days, and we thoroughly enjoyed our trip. Adam worked patiently with us and proposed an itinerary that fit our budget and our Wishlist. There were quite a few back and forth (only because I changed my mind very frequently), but Adam was very patient and adjusted the trip. In the end we were able to experience all that we wanted. My daughter (11) is very much into understanding the local tradition, and Adam signed up for "Visit to Maleku Indigenous Reserve", and the whole family enjoyed the various activities they offered - that was one of our memorable times.
All the group and private tour organized went extremely well, and they were always on time and had no surprises. We had one misunderstanding with our hotel at Monteverde, but Adam was just one kimkim chat away, and resolved the issue in less than 20 minutes. I was very impressed.

Activity Review

Visit to Maleku Indigenous Reserve

Arenal/La Fortuna

My daughter (11) is into history and was very interested in learning about the local history and tradition. We were offered this private tour. It is nearly 4 hours tour - we learned about their cultural beliefs, then had a live demo session of making clothes from tree barks. We did some carvings, tried archery and finished the trip with a warm traditional home cooked meal.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rene was very helpful and nice. After submitting our quiz, Rene reached out to us with an introduction. That same day he created an overview of our itinerary. We were surprised by how quickly he put everything together. At the end, we came back satisfied with our trip. We will definitely be using Kimkim again.

Just following up with a review. 15 months in the making. Arianna did an amazing job with everything. We typically don't use travel agencies or even give reviews, but we rolled the dice and took a gamble with KimKim. It paid off, our 1st trip to Europe(Italy)was amazing, and from the time we got off the plane, to the time we got back on. Everything was on point. Private transfers, boat rides, train rides, accomadations, tours etc..
If there was anything to point out, it would be our tour guide Claudia in Pompeii. Pompeii was amazing, but our tour guide was an extreme rush towards the end, and she basically was running out from us at the end. Didn't care to take a good picture of us. But no matter what, everything was still perfect and Pompeii was amazing to see!!
We will definitely be using KimKim in the future on our next trip to Europe, and would recommend KimKim to anyone and everyone!!

Hotel Reviews

Hotel Ala

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Residenza Fiorentina

Firenze

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Corallo

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parlamento Boutique Hotel

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route

Italy

Tour guide was an extreme rush. Could careless to take a decent picture of us.

Quality of Experience

Guides, Drivers and Staff

Transport

Rome in a Day: Skip the Line Vatican Tour & Colosseum

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Gondola Ride

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive Capri Boat Tour from Sorrento

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Shared Walking Tour with St. Marks Basilica & Doge's Palace

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Walking Tour City Highlights with David & Duomo

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Siena, San Gimignano, Monteriggioni, Chianti: Fully Escorted Tour with guided Siena visit and Wine Tasting

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

When I started to plan my trip to Italy I was totally overwhelmed and stumbled across Kim Kim as a travel source. Elena asked questions on where we wanted to travel, type of hotels we wanted and activities we wanted to do. She built a perfect itinerary and supplied us with detailed steps on how to get around. She was also available via a messaging app during our trip and always very responsive. I would certainly use Kim Kim again for future trips and have already recommended to one person who also used Kim Kim and was satisfied too.

Our Germany trip was fantastic! The hotels were charming, beautiful, located perfectly, and the breakfasts were outstanding. The hotel in Heidleburg was especially wonderful with flowers and a cute courtyard. Each hotel was located in a good area where one could walk everywhere. The Grape Valley tour was excellent as was every tour that was planned. Clemens had also arranged for us to visit an ancestral church of my husbands in Miseau. Every tour guide was phenomenal. We could not have asked for a better itinerary! It will be a trip that we will cherish the memories for a long time!

Hotel Reviews

Hotel Beau Sejour

Lucerne

This is the cutest hotel ever. The breakfast was excellent. The side courtyard was a lovely place to have dinner. Loved it! The location for what we wanted to see was also good. Bus service was right outside the hotel and convenient!

Authenticity & Character

The staff was most helpful by showing us which busses to catch to go to and from Mt. Pilatus.

Location

The par was across the street as well Lake Lucerne. The whole place was charming!

Staff

Sorry, don't remember. They all were wonderful.

Cleanliness & Comfort

Marias Platzl

Munich

We stayed at a different hotel. It was the ArtHotel in Munich which was wonderful!

Authenticity & Character

Location

It was close to the train station and within walking distance of everywhere that we wanted to go. Breakfast was fanstastic! The staff was most helpful too.

Staff

Every one at the front desk helped us find all the places that we wanted to go. They helped with other arrangements too.

Cleanliness & Comfort

Everything was good!

Hotel Zur Alten Brücke

Heidelberg

All I can say is that this is the cutest hotel ever! The staff were amazing and the breakfast was fantastic.

Authenticity & Character

Location

Everything! It was right at the main street! Loved it! Actually, I am recommending this hotel to everyone I know that will go to Heidleburg!

Staff

The owner/manger was so helpful when I lost my wallet in the bathroom. A guest turned it in that evening. The staff was so helpful!

Cleanliness & Comfort

Everything was wonderful

Bella - Rooftop Apartment

Kaiserslautern

This hotel was a bit quirky, but it was located perfectly. Everything was in walking distance and the square was charming. We loved it! Breakfast was great.

Authenticity & Character

Location

It is a bit difficult to find, but our taxi ride knew where it was and walked us to the hotel because there was construction around the plaza to enlarge the pedestrian area.

Staff

I sound like a broken record, but everyone was warm, friendly and most helpful!

Cleanliness & Comfort

Motel One Frankfürt Römer

Frankfurt

This hotel is very modern and dark. Everything is BLACK and cold. The rooms are small but comfortable and modern. It is located on a street where there is a lot of construction and close to the plaza where there are cute stores and nice restaurants. The square was busy since the soccer games were being played there while we were visiting. The breakfast was phonemenal! Staff was okay, not overly friendly. The location was the best which is why I think it was chosen. A short walk put you near all of the old buildings and the history of Frankfurt. The location really was the best. It is a big hotel!

Authenticity & Character

Location

Staff

Actually, nothing. Frankfurt is a large city and the hotel reflected that. It is large and close to the plaza and walking distance to many places. It is just located in a congested area and is BIG!

Cleanliness & Comfort

The room was not very big.

Activity Reviews

Golden Round Trip: Mount Pilatus Adventure

Lucerne

Every one should do this! It is an amazing experience. The boat ride on the lake was excellent!

Quality of Experience

Guides, Drivers and Staff

Transport

Tasting Bavaria: A Ramble through Munich’s Food and Beer Culture

Munich

This was fantastic! Everyone should do it!

Quality of Experience

Guides, Drivers and Staff

Transport

All of the drivers had comfortable cars and were excellent drivers and helpful.

Half-Day Trip to Neuschwanstein Castle and Oberammergau

Germany

This trip was excellent! Everyone should do it!

Quality of Experience

Guides, Drivers and Staff

Everyone was kind, helpful and knowledgeable! I don't intend to sound like a broken record, but this trip was fantastic!

Transport

Ghost Tour of Munich: Discover the medieval history

Munich

We actually were so tired on our arrival we asked the guide to just take us to a good restaurant and enjoy the area!

Quality of Experience

Guides, Drivers and Staff

Everyone was so kind and helpful.

Transport

We loved everything about the trip. The only glitch we had was being able to navigate the trains. Being from the US, we do not have the wonderful train system that Germany has. Finding the platforms where the trains were was a bit difficult. There was a lot of walking. We missed one train because the representative told us the wrong track to go to. Hence, we missed the ICE train and ending up taking three different trains to get to Frankfurt. With one carry on and the steep steps it was difficult. However, there were so many nice people that helped us.

Grape Escape to the Rhine Valley

Germany

Everyone should do this tour. It was beyond fantastic!

Quality of Experience

Guides, Drivers and Staff

Transport

All was good except we had troubles navigating the trains which was our problem.

Guided Heidelberg Tour

Germany

Quality of Experience

Guides, Drivers and Staff

Transport

Night Watchman Walk in Lucerne

Lucerne

We did not do this activity

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring Frankfurt's Highlights and New Old Town on a Guided City Walk

Frankfurt

Our guide was amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide was Othman and he was very attentive, knowledgeable and flexible. He always returned messages promptly. Our itinerary was perfect for us. We especially liked Viking and Dis cottages. The Westfjords were gorgeous and without crowds which suited our needs. We tried to keep driving to a minimum and not rush from place to place and I feel we did that as best we could considering the landscape and infrastructure. The country is very unique and special and KimKim made it much easier to navigate. Thanks Othman.

Our original tour company cancelled our May tour. I searched for a tour company who wouldn't cancel. It was important for us to take the tour in May because I had two special tours I set up that needed to be at the end of May. That's when I found the KimKim company. Just imagine, a company who hires tour advisors from the very country you want to see,

We couldn't have asked for a better Tour Advisor than Gary. He planned everything we asked; and then some. He went out of his way to make sure our experience was smooth and memorable. The hotels and tours were outstanding! He was with us until the day we left.

When we decided to take a few tours on our own, he called the places, set up the tours, and then made sure we knew how to get there, without us even asking for help. He even set up hotels and air fare on a trip I had set up at the end of our original tour.

Whale Sharks usually start visiting Western Australia in May. I wanted to see them. It wasn't part of the original tour. Gary set up our flights to and from Western Australia. He didn't have to do that, but he did. Everything was perfect.

Gary is an excellent tour advisor. I would recommend him to anyone, If you want the tour of a lifetime in Australia, call KimKim and tell them you want Gary, you will have the best vacation ever!!

I really appreciated the assistance KimKim and our specialist Valentine provided me while planning our trip. Because of busy work/class schedules, it was too overwhelming to do on my own. Valentine had great recommendations for activities and accommodations based on how my husband and I like to travel. She got back to me in a timely matter with answers to my questions before and during the trip. I especially liked how the hotels she chose were located near the activities we participated in. The hotels were also the boutique hotels we prefer. She also got us from point A to B with good timing and clear instructions. Thank you Valentine!

We enjoyed the many tours we had in France. Our tour guides were all great! Celine’s tour of Montmarte was one of our 1st tours. Her knowledge of the area is impressive. She was very patient with us as we navigated some traffic and weather issues. We especially enjoyed our Versailles bike tour with Michael ( his passion for history shows , we learned a lot) , recommend this full day tour! A great way to see most of Versailles. A special shout out to Sebastian on our Gourmet stopovers tour in Marseille. We had so much fun learning about the food, wine, chocolates, soaps, olive oils there. We did not want the tour to end. We also enjoyed our cooking class in Nice. We have new techniques and recipes to take home with us.

Hotel Reviews

Hôtel des Grands Hommes

Paris

Beautiful room, clean. Nice breakfast area downstairs. Nice location in the Latin Quarter. Good service!

Authenticity & Character

Beautiful decoration

Location

Staff

Someone at the desk 24/7 , friendly, helpful

Cleanliness & Comfort

Les Ormes (Bed & Breakfast)

Saint Rémy de Provence

G

Authenticity & Character

Upstairs over a bakery/restaurant, very clean, newly remodeled room, large bathroom.

Location

Central St Remy location, parking a little tricky but manageable

Staff

Not really a breakfast- one day so busy, we ended up somewhere else. Another day just bread, service lacking

Cleanliness & Comfort

Very clean . Double vanity in room

Hotel Particulier Le 28

Aix en Provence

Beautiful hotel, great customer service.

Authenticity & Character

Beautiful art, has a cool vibe combined with a classic mansion. Charming courtyard for breakfast

Location

Staff

Lovely breakfast, wonderful servers. Helpful at check-in , accomadated laundry request.

Cleanliness & Comfort

Mattress ( a bit worn) towels ( dingy ,thin) can use improvement

Les Terrasses d'Eze 4*

Eze

Gorgeous view! Accommodating staff, amazing restaurant

Authenticity & Character

Location

Good location to drive to Nice, Monaco

Staff

All very attentive .

Cleanliness & Comfort

4* Hilton Paris Charles de Gaulle Airport

Tremblay-en-France

A very nice airport hotel, good breakfast

Authenticity & Character

Location

Great location. Recommend to give clients notice it is a bit of a walk from terminal 2 to 3 with heavy bags.. , doable but a little far. once to terminal 3, Hôtel directly outside, 3 min walk.

Staff

Cleanliness & Comfort

Activity Reviews

Private Gourmet Food Walk

Marseille

Seine River Gourmet Dinner Cruise with Live Music

Paris

Skip the line Eiffel Tower Summit Tickets

Paris

Louvre Murders & Mysteries Experience

Paris

Private Montmartre Art & Culture Walk

Paris

Lavender afternoon tour

Aix-en-Provence

Latin Quarter Gourmet Food Walk

Paris

Versailles Bike & Palace Day Trip

France

Baux de Provence Castle & Quarries of Lights (Combined ticket)

France

Calanques National Park Boat Trip

Marseille

Beautiful area , we had a VERY windy day. Water is cold, but there are wetsuits available Choppy boat ride . Our boat captain, Mike was great. He did have necessary rain jackets to provide us from the spray of the waves.

My wife and I recently returned from amazing tour. We were 3 days on the Zambezi Queen riverboat on the Chobe where elephants were most memorable, coming to the water in large family groups, swimming, and playing, family group after family group. We saw so many water birds, crocs, water and blue skies, and so beautiful sunsets, and the people we met so friendly. Then 3 days in the Okavango delta to a tented camp a bush plane ride away from civilization. Most memorable, following a wild dog hunt that cornered a warthog in a shallow hole, and a miraculous escape of the plucky and fast hog. Also, a lion family feeding for days on an unfortunate water buck kill, and a beautiful sunset mocoro canoe ride among the water lilies and malachite kingfishers. Then the Victoria falls, first viewed from the air, and then up close with rainbow after rainbow after rainbow. And, to a magical island on the Zambezi river for two nights and finally the Kruger for 3 nights. Most memorable, watching for extended time a leopard at a kill, and fascinating game walks with armed tracker and knowledgeable guide. I have 1000's of photos and powerful memories for a lifetime.
The tour was well-organized by Lucy, who was courteous and patient, worked hard to keep costs within budget, was accessible during the tour and helpful in arranging a minor itinerary change while the tour was in progress.

Our entire trip of Spain was organized, planned, and executed perfectly. Beatrice was phenomenal from the very start. We enjoyed all of our stays in Malaga, Nerja, Grenada, and Madrid. The hotels were luxurious, centrally located, and staffed with wonderful people. Each and every excursion, we met amazing, knowledgeable guides, who were friendly and passionate about their towns, and country. From Alejandro and Alphonso in Malaga, to Marta, Nacho, Manuel and Jose in Grenada to Alphonso in Madrid, we enjoyed spending our time with them, and learning the culture of each and every place we visited. Throughout our entire journey every pick up was on time, every excursion was exceptional, and anytime we needed to contact someone it was very easy to do. This is our second time as a family we have used Kimkim, and I will absolutely use them in the future as well.

Hotel Reviews

Vincci Larios Diez

Málaga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parador De Nerja

Nerja Málaga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Casa 1800

Granada

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dear Hotel Madrid

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Privately Guided Visit of Málaga

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Private Frigiliana Hike & Wine Tasting

Málaga

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunset Málaga Cruise

Málaga

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Granada Through Its Scents

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Sierra Nevada E-Bike Route

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Alhambra & Generalife Gardens

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Private Spanish Cooking Workshop

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Excursion: Madrid Countryside Wine Visit

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

I am finally getting my life back to order after our whirlwind 10 day tour in Italy with our young adult grandchildren.
Overall, It was a good travel experience but there were some glitches.
Because we are seniors it was sometimes a challenge to do some activities together but we were able to find middle ground and had some wonderful experiences. The kids enjoyed having free time to explore the cities. We had wonderful dinners together and enjoyed taking in the unique architecture and vibe of each city.
On our arrival to Venice we had some confusion about how find the Water Taxi and had to walk very far with our baggage at the dock. But, it was finally resolved by a phone call to Maria. Thankfully our rooms were ready when we arrived! Time to rest before a private tour of the St Mark's area that was very good.
We had free time on the first evening and I had reserved tickets for the opera at Palazzo Musica. Fabulous . A highlight of our trip!! Also , traveling by Vaporetto and Seeing San Marco lit up at night is magical.
The Gondola ride was not what I would call romantic but, a lot of fun for all of us to experience once in one's life!
Our Private Tour guide, Frederica , in Venice was wonderful and had great rapport with all of us. Going to Murano, Burana and then a Bacari evening was especially good because of her knowledge of the area, her enthusiasm and flexibility.
The afternoon private tour at the Jewish Ghetto was very interesting and moving with a well informed docent. . Another guide accompanied us to go there on the water taxi and then she left. She never told us when or where to get the taxi back. A call to Maria resolved that.

On to Florence;
The train ride was comfortable and short. The hotel was well situated to walk to most things.
The tours in Florence to the Uffizi and Accademia would have been better if the groups were smaller. The museums were very crowded. My husband had trouble keeping up with the groups fast pace and had to drop out. We would have preferred private tours.
The dinner at which we had planned to celebrate our grandson's Birthday at the winery was not exactly what I had hoped for . The tour of the facility was interesting but it was a very big group and the dinner was very focused on the selling of wine with order blanks and pens at table settings. . Food was good but, the birthday cake I had ordered was served too late , after the sales pitch was over, and people had left the tables. The waiters had cut up the beautiful fruit tart for everyone and hardly anyone stayed to eat it. It was disappointingly served as an afterthought .
After our evening bus ride back to Florence we needed to get a Taxi which was a very far distance from where we were dropped off. It was quite late and very difficult , especially for my husband , to walk there. The tour guide showed us the way but she walked very fast. I think the bus should have dropped us off at the Bus station.

By comparison, the wine tasting lunch in Chianti ,where we met the kids on their Bike Tour bike tour stop, was delightful. We were a small group of 7 and there was no pressure to buy wine. Lunch was good and relaxing. It would have been a better venue to celebrate our grandson's birthday. They enjoyed the bike tour as well.
The next day , a planned private tour to Tuscany with a taxi driver was more focused on yet another wine tasting than seeing the area and towns of Sienna and San Gimignano in depth. The tour guide was with us for about an hour in Sienna. My granddaughter and I toured the interesting church while my grandson went to climb the tower and my husband sat alone in the Palio space. We were surprised that the guide did not continue with us on to Sean Gimignano. The driver left us to explore the souvenir shops on our own for about 40 minutes. I suspect there was more to see and know about than we did .
The food market tour and cooking class in Florence was fun. Nice people. Good teacher. We made great pasta . We were supposed to receive the recipes by e-mail but they have not yet come.
We visited the Ferragamo Museum on our own . It was just the right size , not crowded, and very interesting, especially for my designer granddaughter!
Unfortunately our last morning did not go well. We had written instructions to meet the driver to go the airport at 7:30 AM.
We gulped down fast cups of coffee and took our bags , one at a time , in a tiny elevator down 4 flights to the street.
The taxi didn't show up so I called Maria and she said it was scheduled for 8:30 pickup. She suggested we go back inside. That was not a good idea to make the difficult trip back up 4 flights. We were quite upset.
The Taxi finally did arrive at 8:30 .
Overall I think there needed to be better communication with the taxi services we used.

Kristy, thank you for all your help organizing our trip to Peru. We had a fantastic time and applaud your ability to adjust on the fly based on our (my son's) input during the planning process. As you know, this was a graduation trip for my son and my initial plan varied quite a bit from what my son wanted to see and do ;-) Everything was awesome, including our local guides and hotels, and we never had a question as to where or what to do next. Your local resources were first rate and we made friends with all. Great trip and great memories were made! Thank you.

This was such an incredible trip! Elen did a fantastic job communicating timely & selecting the perfect accommodation & excursions.
Boat trip to Kelfitiko & meal on the boat was amazing!
Our guide Evie for the Mythology & wine tasting walking tour in Naxos was wonderful!
Thank you!

Hotel Reviews

NLH Monastiraki

Athens

Location

Eiriana Luxury Suites

Milos

Authenticity & Character

Location

Staff

Friendly & helpful

Cleanliness & Comfort

Kouros Art Hotel

Naxos

Authenticity & Character

Location

Close to the beach & great views not too far from town

Staff

Cleanliness & Comfort

Activity Reviews

Half day Kleftiko tour

Milos

Quality of Experience

Guides, Drivers and Staff

Transport

Naxos Wine & Mythology Sunset Tour

Naxos

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful time at Mhondoro in South Africa. The place was outstanding and Esther was fantastic to work with. Will definitely be doing more safaris in the near future!

When we decided last minute to take a trip from Calgary to Kenya I had no idea where to start. With only days to to plan a deeply personal and emotional trip for our group and given our tight timeline and the complexity of our needs, (and specifically my lack of knowledge of where we were going!!!), I was initially apprehensive about the trip and how everything would come together. I sent a simple message to a website called KimKim and all my worries vanished. Joseph connected with me immediately and exceeded all expectations and delivered an extraordinary experience. Truly.

From the very beginning, Joseph demonstrated an incredible sense of urgency and responsiveness. Within hours of our initial contact, he provided a comprehensive outline of our potential itinerary, tailored perfectly to our specific desires and requirements. His quick responses to emails and phone calls ensured that every detail was addressed promptly, leaving no room for stress or uncertainty. I truly wonder when he sleeps!!! Right up until the very last day he organized us and ensured our safety from the first to the last day.

In addition to Joseph's perfection in planning, our trip driver/guide , Eric, went completely above and beyond. We went to Kenya to re-vist the places my husband and his family lived in 1967, 1968 and 1969. Eric, our guide and now our friend, was able to connect with the local people in a capacity that we never would have been able to communicate properly. He spoke so well with guards at the college where my father in law taught and lived at, enabling us the opportunity to enter the community and see the home they lived in. We visited the school where my brother in law attended, which was a truly moving experience seeing where he spent years as a young boy. The golf courses their father played and the hotels the favoured. He found and took us to places that we were unsure we would even be able to find.

Half our trip was old memories then the next half was new memories. Eric took us on a few safari's where we saw the most beautiful animals and we were able to get closer to some than we ever thought imaginable. He was relentless trying to find us a lion! He talked with the rangers with such respect and taught us so much.

The only suggestion I would have is that we wished the vehicle we had was better. Eric did an incredible job driving on very poor roads, through the safari and from location to location. The vehicle should have been raised higher. I would only suggest when using this company that you request a better vehicle for the roads.

Accuracy was another area where both Joseph and Eric were incredible. They meticulously arranged every aspect of our journey, from flights and accommodations to local tours and special activities. Despite the short timeline, there were no errors or misunderstandings; everything was exactly as promised. It was evident that they paid close attention to every detail, ensuring our trip was seamless and enjoyable.

Communication was clear, consistent, and compassionate throughout the entire planning process and during our trip. Eric took the time to understand the emotional significance of our trip and handled all arrangements with a level of care and sensitivity that made us feel valued and understood. They kept us updated at every stage, providing reassurance and support when we needed it most.

Our trip turned out to be a profoundly moving and unforgettable experience. Their ability to deliver such a well-organized and meaningful trip on a short timeline was truly impressive. I wholeheartedly recommend Joseph at Nariku Travel to anyone in need of a travel agent who is not only professional and efficient but also empathetic and dedicated to creating memorable journeys.

Thank you, Joseph & Eric, for turning our vision into reality and for making our trip so special. We will always be grateful.

The planning & support services provided by Aline & Bastien was above & beyond what I expected when I first signed up for the KmKim service. Aline & Bastien were instrumental in planning an engaging and fun trip for our family. They kindly answered our endless questions and made adjustments to fine-tune the trip to meet our needs. The tour guide they arranged for us in Normandy was fantastic and reliable. All hotel and rental car reservations were seamlessly integrated into our trip and we had no issues with any arrangements. They provided helpful & accurate recommendations for other activities like bike rentals, too. I highly recommend KimKim and Aline and Bastien!

Hotel Review

Hotel Le Clos d'Amboise

Amboise

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

American D-Day Experience - Full Day Private Tour

Bayeux

Quality of Experience

Guides, Drivers and Staff

Transport

From Bayeux to Mont Saint Michel Village & Abbey tour (Small Group/8Hours)

Bayeux

Quality of Experience

Guides, Drivers and Staff

Transport

The lavender fields with private driver who was familiar with area was the highlight of my trip. Nathalie gave us lovely shopping time and was most gracious with our every whim. Nick was very knowledgeable about wines and shared a lively day with him in Sancerre and Pouilly. Hotels were big improvement from previous trips. Only negative was that taxis were a precious commodity at Famille Bourgeois. Managed with help.

Hotel Reviews

Hôtel Restaurant Famille Bourgeois

Chavignol Sancerre

Charming authentic French hotel with good food. The only negative was getting taxis to go anywhere. Only near it’s own winery so this was difficult

Authenticity & Character

Charming. Made huge efforts to speak English with us.

Location

Available taxis during high season

Staff

Friendly. See above comment

Cleanliness & Comfort

Authentic. No safe. Good bed and clean.

Le Clos de la Glycine

Roussillon

Wonderful view from atop the ocre hills. Charming village. Exceptional restaurant with view and food. Aperol was fabulous but the bar is only for the restaurant not hotel.

Authenticity & Character

Patio with a view

Location

See above

Staff

Awesome just short staffed.

Cleanliness & Comfort

Charming suite

Boutique Hotel Cezanne

Aix-en-Provence

Felt like back in America with more modern feel in the city.

Authenticity & Character

You lose some character but you get comfort. Only negative was toilet across the room for the sink.

Location

Walked to restaurant and shopping

Staff

Friendly and informative

Cleanliness & Comfort

Clean

Activity Reviews

Sancerre Wine Tour (Private/8Hours)

Chavignol

Very knowledgeable guide, Nick. Enjoyed his expertise and his company. Showed us new wines.

Quality of Experience

Good variety of wines and interesting conversations

Guides, Drivers and Staff

See above

Transport

Guide had Mercedes van. Taxis. Stresssful but they did show up when they were supposed to be there

Lavender Full Day ! (Private/8Hours)

France

Enjoyed Nathalie and her tour of st Remy and searching of fields for us.

Quality of Experience

Loved shopping in st Remy and local markets.

Guides, Drivers and Staff

Kudos Nathalie.

Transport

Being dropped right at front doors and being picked up promptly is nice.

To the villages of the Luberon tour (Private/8Hours)

Aix-en-Provence

Enjoyed driving from village to village. Got to see a lot of countryside and she is very knowledgeable of the area.

Quality of Experience

See above

Guides, Drivers and Staff

Repeating but Nathalie was with us for 2 days. Awesome

Transport

Clean Mercedes van

Nathalie and Emil were exceptional in showing us the full range of what Provence has to offer. Nicholas knew the wines and vineyards in Sancerre which met our goals for winetasting. The itinerary was very confusing to follow unlike the usual kimkim format. The train system was a complete mystery and many mistakes were made trying to find trains, stations, cars and seats.

Hotel Reviews

Hôtel Restaurant Famille Bourgeois

Chavignol Sancerre

This was the best hotel in the area but was minimalist in the rooms. Staff was friendly and accommodating. Hotel was 2 miles from town with taxis impossible to arrange and extremely expensive ($20 each way). Meals were delicious. The famous wine maker Henri Bourgeois also owns this hotel.

Authenticity & Character

Original family based hotel

Location

Hotel in Sancerre center of town for more dining options and eliminate high taxi costs.

Staff

Cleanliness & Comfort

Le Clos de la Glycine

Roussillon

New owner in 2024. Hotel is now called Omma. Breathtaking views from all parts of the hotel.

Authenticity & Character

Very stylish decorating

Location

On top of ochre mountains

Staff

Superb service and friendliness.

Cleanliness & Comfort

Beautiful rooms. Spacious. Terrace was large and comfortable to enjoy the view of the valley.

Boutique Hotel Cezanne

Aix-en-Provence

Modern hotel in great location. Very accommodating staff.

Authenticity & Character

Location

A few blocks from main tourist and shopping areas. Clean safe streets.

Staff

Cleanliness & Comfort

Activity Reviews

Sancerre Wine Tour (Private/8Hours)

Chavignol

This private guided tour took us to exactly where we wanted to learn about and sample Sancerre wines.

Quality of Experience

Guides, Drivers and Staff

Transport

Lavender Full Day ! (Private/8Hours)

France

Nathalie Smith is an extraordinary guide who knows Provence very well and offers a buffet of ideas to fill your day. Absolutely ask for her.

Quality of Experience

Guides, Drivers and Staff

Transport

To the villages of the Luberon tour (Private/8Hours)

Aix-en-Provence

Nathalie Smith took us to a variety of towns, markets, historic villages and amazing sights. Be sure to visit Rousillon as part of this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

We visited in June, during rainy season. Although the weather gave us mudslides, rockslides and road detours and missed views, the locals gave us no regrets! The people of Vietnam gave us hand waves, friendly smiles, tasty food and so much pride in the country of our birth. Our consultant Doris offered patience as we sorted out our priorities and helped us finalize an itinerary that made everyone in our group excited. And when a flight delay kept us from activities the first day, Doris offered alternatives to make up those activities. Our tour guide Hoàng was just fabulous. He took direction from multiple people and sometimes had to resolve conflicting directions (unbeknownst to us) - he handled it all with aplomb and professionalism. Never once letting on that another person in our group told him something different. We really should have one point of contact but Hoàng sorted it out and we had a fantastic time doing what we wanted and tailoring our day to accommodate requests as they surfaced. My brother left his phone at a roadside restaurant. Fortunately the driver had snapped a photo of the restaurant’s sign which had its phone number before we left. Hoàng called the restaurant and the owner subsequently drove 2 hours on his motorbike to deliver it to us at our hotel at the next stop. What an amazing save! I still can’t believe we squeezed in as much as we did in 10 days because Hoàng and the driver’s flexibility and willingness to adapt. Our driver was amazing (saved my brother’s phone which was also his wallet!). He was kind and so adaptable to detours and spontaneous photo stops for mundane countryside (but fascinating-to -us ) scenery. He indulged my love for terraced rice paddies. If you are looking for a tour company that listens and can be flexible on the fly, go Kimkim all the way.

Activity Review

Dalat free day

Da Lat

If visiting the south, put Dalat on your must-stop list. When HCM is sweltering, escape to Dalat.

Quality of Experience

Guides, Drivers and Staff

Look

Sara was an amazing link to make our Amazon trip possible. She answered all our questions before our trip in a timely fashion and everything went like clockwork. We loved the Ture Lodge and made life long friends at the lodge and with the guests. Arigato!