Kimkim Trip Reviews

Sara was an amazing link to make our Amazon trip possible. She answered all our questions before our trip in a timely fashion and everything went like clockwork. We loved the Ture Lodge and made life long friends at the lodge and with the guests. Arigato!

We just came back from an amazing trip to South Africa. From planning to execution, the trip was a great success. Esther took care of every detail and she understood our particularities quickly and incorporated our special requests without issue (food allergies, private guide). An amazing travel specialist.
Mhondoro lodge lived up to the 5 stars. It was a quiet, personal place. Our guide on Safari, Hein, made our trip. He was knowledgeable, interesting and energetic.
We really have only positive things to say about our trip. Well done and thank you!!

Habiba helped plan an amazing trip! Really enjoyed all aspects of the itinerary, and the day tour to Al Ain was a special standout!

Liz was an absolute pleasure to work with and had some great recommendations for places to stay and see, and took into account everything that we wanted as well. Everything was perfectly planned and executed. Our personal favorite thing was going to Sabi Sands, which was a personal recommendation by Liz. This trip was truly the trip of a lifetime. Have We 100% plan on coming back to South Africa in the next couple of years and hope that Liz is still there to guide us in our next adventure.

We had a great time in Costa Rica. The team at Serendipity Adventures was phenomenal. We loved Alex! He was kind, patient, and knowledgeable. Our guide at Manuel Antonio National Park, Andres, was so passionate and enthusiastic. We loved our time with him -- we saw so many animals and had a wonderful time! Our kids loved Selvatura and ziplining. We all loved the wildlife. Our lodging was great, with incredible views of the surrounding wildlife. The staff at Koora were the most kind and attentive team we experienced. Overall, we had a fantastic visit and highly recommend it!

Hotel Reviews

Tabacón Thermal Resort & Spa

Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Koora Hotel

Monteverde

Authenticity & Character

Location

Staff

If I could give 6 stars, I would!

Cleanliness & Comfort

La Mariposa Hotel

Manuel Antonio

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions

Costa Rica

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Introduction to La Fortuna and Arenal Volcano

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Private: Arenal Volcano & 1968 Reserve Guided Hike

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Private Sloth Observation Tour

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Private Cloud Forest Night Walk

Monteverde

Quality of Experience

Guides, Drivers and Staff

Transport

Private Manuel Antonio National Park Guided Hike

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Catamaran Adventure from Manuel Antonio

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Elise made planning the trip so easy. She gave us great suggestions and was happy to make any tweaks that we wanted. All the excursions that she arranged we wonderful and all the hotels booked were good and were always close to our arrival/departure point which minimised the dragging of luggage. The itinerary provided was very clear and easy to follow. The guides for the excursions were very informative. Overall I would have no hesitation in recommending Kimkim. Thank you Elise for everything

Hotel Reviews

Zander K Hotel

Bergen

Very comfortable centrally located hotel. Good sized rooms and excellent breakfast

Authenticity & Character

Location

Close to station and centre

Staff

Cleanliness & Comfort

Large rooms. Coffee machine in room

Kviknes Hotel

Balestrand

Gorgeous hotel overlooking the fjord. Comfortable rooms and great food.

Authenticity & Character

Lots rooms to sit and overlook the water

Location

Right by the fjords and close to the boat

Staff

Cleanliness & Comfort

Heimen Hotel

Bergen

Centrally located hotel near the harbour. Good breakfast although it does get crowded. Rooms are very very small. Not much in the way of public areas. Unfortunately there is building work right next to the hotel so woken at 7 am each day

Authenticity & Character

Not much in the way of character- lots of grey

Location

Staff

Cleanliness & Comfort

Ventilation system was noisy

Activity Reviews

Cider Tasting with Food Pairing

Balestrand

Fabulous experience. Very interesting introduction to apple growing and cider making by the owner followed by a cider tasting and wonderful lunch. Would highly recommend

Quality of Experience

Food

Guides, Drivers and Staff

Gondola Ride in Voss

Voss

Gondola to the mountains above Voss. Lots of hikes once up there and great views. There is a restaurant at the top

Quality of Experience

Transport

Great Summer Waterfall and Fjord Tour

Voss

Day long waterfall and fjords tour. Part was guided and was very interesting and informative. The end part of the tour - returning via Bergen to Voss was on the long side bus and train taking 2.5 hours

Quality of Experience

Guides, Drivers and Staff

Knut - the guide was excellent

Transport

It was overlong at the end

Raquel our agent with KimKim from a local agency in Spain was amazing. Great communicator, prompt and helpful. Also was able to talk person to person on the phone. This was first class trip. They planned amazing outings with great guides. Top notch. Yes, i have planned many trips on my own, and wanted to plan this one, but we had limited time. KimKim saved us a bunch of time , and did a much better job than i could have. Specifically with finding top notch local guides that were knowledgeable and friendly.

Our local bike ride was great. Our tour of Monserrat was a highlight, out guide Ramone was fantastic and skilled climber that obviously was beyond our skill level.
Kayaking with Stepan near Costa Brava took care of us , and was very patient.
Also we super enjoyed our Tapa Tour with Jeanne. We enjoyed meeting a few other travelers and were happy it was not a fully private tour with our Family. Tapas are meant to be shared.

Again, Raquel was always available and responsive both before and during our trip.
Price was expensive, but worth it, and accommodations and everything 5 star. What we spent on KimKim we saved in planning time and getting work shifts done prior to departure , so kind of of evens out on a dollar basis.

But lastly, the trip was efficient as far as we covered a lot of ground with little hassle or delay, and was great to be a "passenger" as a parent, b/c often the planning / blame falls on us. It was Truly enjoyable.
Paul & Julie, Kids 16/13

Just returned from an exciting 9 day mother/daughter trip to Belize! This is the second tour that I've booked through kimkim in the past two years, and again, it proved to be a wise choice and an east platform to use. Our local expert, Alex Coronado, with Old Town Outfitters based in Guatemala, was very personable and fun to work with. He listened to my suggestions and concerns, and made appropriate changes to the itinerary as needed. He was then very approachable and helpful while we were en route, making restaurant suggestions along the way.

One of my biggest concerns in advance with this trip was that the ground transportation go smoothly. Alex booked our transfers through the Belize Airport Shuttle Service (BASS), which proved to be wonderful! Lilia, a local BASS representative, met us at the airport upon arrival with a friendly, reassuring face and a big hug. She introduced us to our first driver and went over the itinerary. She then kept in touch with me through Whatsapp to make sure all the pick-up times went smoothly. We loved all of our drivers!

Most of our tours while inland at San Ignacio were booked through MayaWalk tours. They were wonderful to work with, and we thoroughly enjoyed all of our drivers and guides. Our first guide, Richard, to Mountain Pine Ridge was particularly knowledgeable about local flora and animals. Our second tour was a day-trip to the Tikal ruins in Guatemala, which I highly recommend to anyone considering a Belize trip. It's an enticing glimpse into the beauty of Guatemala. On the second part of our trip, out on the island of Caye Caulker, we used Black Hawk Tours for a full-day snorkeling excursion. Those guys were an absolute blast, and managed to find not one, but an entire group of 4 manatees for us!

Finally, the hotels were lovely and exactly matched to our preferences. The Falling Leaves Lodge, our favorite, in San Ignacio, had lovely jungle grounds, and a very warm, welcoming staff. We ate most of our meals at their restaurant, the Obsidian, and enjoyed happy hour cocktails each day from their bar. They have a brand new, absolutely lovely, pool, which we had all to ourselves most evenings.

I will continue to recommend friends and family to the kimkim model, and will also consider another trip to Guatemala through Old Town Outfitters!

Hotel Reviews

Villa Boscardi Belize City

belice

Nice B&B for the final night in the country. Lovely, clean room, and a wonderful breakfast the following morning.

Authenticity & Character

Location

Short drive from the water taxi and the airport. Also within walking distance of a great little restaurant called Smokeez, which one of our BASS drivers recommended.

Staff

Very friendly host for breakfast.

Cleanliness & Comfort

Falling Leaves Lodge

San Ignacio

Loved the small hotel charm, and cute cabanas. Very warm and welcoming staff, particularly the guys running the bar. We loved the food at their restaurant, the Obsidian, and ate most of our meals there. The grounds were lovely and peaceful, especially early in the morning when the birds were waking up. The brand new pool was a delight, and we got to enjoy it by ourselves most evenings.

Authenticity & Character

Very charming. Loved the small size. Staff were very friendly.

Location

Good views, and nice proximity to the Cahal Pech ruins.

Staff

Because of their small size, it was easy for them to get to know people. One of the groundkeepers noticed me bird-watching, for example, and gave me a local map of excellent bird watching sites.

Cleanliness & Comfort

Very nice, clean, and comfortably cool room. Loved the large stone shower.

Activity Reviews

Guided Tour of Mountain Pine Ridge - full day

Belize

Loved our guide, Richard. He stopped at a small road-side bakery on the way and we got freshly made plantain chips. He then told us stories about the Mayan gods en route, and provided excellent tidbits about local flora and animals all day. Lunch that day was one of our favorite meals.

Quality of Experience

Food

We had beans/rice with jerk chicken. The chicken was some of the best we had the whole trip.

Guides, Drivers and Staff

Loved Richard. Very knowledgeable guide, and fun to spend the day with.

Transport

Explore Tikal National Park

San Ignacio

Wonderful glimpse into Guatemala. The border crossing was easy and fun. The ruins are spectacular. We saw lots of wildlife and beautiful trees as a bonus. Lunch en route was very good.

Quality of Experience

Very knowledgeable guide. There was another family with us on this tour, so it was fun to be part of a group.

Guides, Drivers and Staff

Transport

Long drive, but a very comfortable and cool van.

Transfer from San Ignacio to Belize City with Cave Tubing Tour en Route

Belize

Very nice way to break up the drive back to the coast from inland. The cave and the river that ran through it were a wonderful relief from the heat. The water was crystal clear and very inviting to swim in.

Quality of Experience

Easily manageable as an addition to the drive back to the coast.

Guides, Drivers and Staff

Juan was fabulous. We had him all to ourselves, so really got the VIP treatment.

Transport

Good timing. He managed to get us to the water taxi with plenty of time to catch an earlier boat.

Snorkeling Tour in the Belize Barrier Reef

Caye Caulker

The guys at Black Hawk were very fun and very skilled at finding wildlife in the ocean for us to see. We were very fortunate to get to see a group of 4 manatees.

Quality of Experience

Guides, Drivers and Staff

All of the Black Hawk guys were very funny and personable. Our boat driver, John, was very good at finding wildlife.

Transport

I will review these five days trip by each day. Day 1: Edinburgh Castle and old town tour was enjoyable and amusing with our knowledgeable tour guide Kieran Begg . Dinner at The Witchery as you recommend, the structure of the hotel and restaurant definitely impressive to us, wish I can say the same with the server we had, whom was not very attending and polite. Day2: Rabbie's tour was entertaining with Kelly(?), Alnwick Castle was amazing, Bamburgh Castle was last minute changed on the schedule my husband was little disappointed on his wish list, however the tour guide did stop by far away in a parking lot, and took a picture for everyone. Day3: Redcliffe Hotel was a charming apartment with everything we need and most of all good location to the town and bus station by walking distance. Loch Ness Cruise and Urquhart Castle tour were most wonderful. Thank you, Aleksandra! Day 4: Isle of Skye and Eilean Donan Castle tour, the weather was not the best to view their beauty which we heard so much and looking forward to it, but the tour bus was the worst experience for us, and I am sure for the same fellow travelers that day. Nonetheless, thank you, Kateryna prompt respond for this matter! Day 5: The Kelpies tour was a plus for the end of the trip. Thank you, Aleksandra!

Hotel Reviews

Redcliffe Hotel

Inverness

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Residence Inn by Marriott

EDINBURGH

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Edinburgh Castle & Old Town Private Tour

Edinburgh

Quality of Experience

Guides, Drivers and Staff

Transport

Alnwick Castle, the Northumberland Coast & the Borders

Edinburgh

Quality of Experience

Guides, Drivers and Staff

Transport

Loch Ness Cruise and Urquhart Castle

Inverness

Quality of Experience

Guides, Drivers and Staff

Transport

Isle of Skye Tour including the Eilean Donan Castle, Portree and other attractions

Inverness

Quality of Experience

Guides, Drivers and Staff

Transport

The Kelpies Guided Tour

Scotland

Quality of Experience

Guides, Drivers and Staff

Transport

Everyone was super nice in St Andrews! Stevie was a cab driver that picked us up at the airport and took us back. He also ended up driving us on Sunday for our day trip because the guide was sick. Stevie is the best!!!!!! So nice and very accommodating and sweet to my 83 yr old mom who went with us. We had a couple of issues but the Kim Kim team was on it and fixed them fast! It was a great trip and I highly recommend using them.

Thank you for everything!

Margaret

All the guides were amazing! Not only where they very knowledgeable, they interacted with you like a friend would. The hardest thing in planning the trip was to decide what to do out of all the ideas that alba and Stefy gave me. Communication with them was on point. I had a question or concern, and I got an answer within a day. Rarely two. Once I got to Spain, they provided me with their phone number in case there were any problems. They also sent the numbers of the drivers and their information as the day to the tours approached. (I’m including in this the information for the guides as well). To me it was worth every penny not to have the headache of having to foresee problems or complications. The culture and the food there were also amazing and whenever I needed a recommendation for anything, Stefy and Alba where at a text or phone call away. Overall experience, awesome!

Hotel Reviews

Acta Splendid

Barcelona

Great service. Very centrally located

Authenticity & Character

Location

Centrally located!

Staff

Very personable and kind

Cleanliness & Comfort

Hotel NH Collection Granada Victoria

Granada

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NH Málaga

Málaga

Location

Staff

Cleanliness & Comfort

Hotel Intur Palacio San Martin

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Inglaterra

Seville

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Monumental Seville: Royal Alcazar Cathedral and Giralda

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

Park Güell & La Sagrada Família Experience

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

Local Market Visit & Cooking Class

Barcelona

Loved it!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Alhambra & Generalife Gardens with a Historian

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Taste of Granada Walking Food Tour

Granada

Quality of Experience

Food

Guides, Drivers and Staff

Tapas & Flamenco Experience in Seville

Seville

Quality of Experience

Guides, Drivers and Staff

Frigiliana Hike & Wine Tasting

Málaga

Quality of Experience

Guides, Drivers and Staff

Transport

Ultimate Córdoba Day Trip

Seville

Carlos was amazing in showing the city of Cordoba and the guide that we had for the Mosque-Cathedral (sorry I can’t remember his name) was incredible. And he happened to have been Rick Steves, the travel guru’s guide, during his visit to Cordoba!

Quality of Experience

Guides, Drivers and Staff

Transport

Madrid’s Royal Palace

Madrid

Quality of Experience

Guides, Drivers and Staff

Our favorite guide was set up for us in Vienna. We had him for 2 days and he was an incredible wealth of knowledge re; the city and its history. Also since he’s. Art history major, the knowledge at Schönbrunne palace was extensive.

Valentine was also very accommodating with regards to rescheduling one of our tours very last minute. We needed to push a bike tour in Munich by one day and she was on top of it.

Overall another great experience using Kimkim and its network of guides.

Our experience with booking our honeymoon through kimkim was incredible! Such great communication with our guide and various others who were in on our itinerary throughout the trip. We felt so taken care of and loved not having to worry about planning the transportation in country, and taking local recommendations for where to eat, what to do, etc. Effie, our tour guide for the Acropolis was so knowledgeable and personable- she gave us ideas for things to do in and around Athens during the heatwave! For the island-hopping portion of our trip, we had an unbelievable week at sea with Kostas & Aggeliki celebrating our honeymoon! We loved the islands that we ended up visiting, as the itinerary changed based on weather. Lots of chances for swimming & snorkeling & relaxing, with a new island to explore each night. The food was great (mostly vegetarian ) and sleep conditions were comfortable (moreso when we used AC!) 10/10 would recommend this trip to any adventurous couple!

Hotel Reviews

Elia Ermou Athens Hotel

Athens

Wish it had a pool! Very comfortable rooms, with an amazing rooftop restaurant & bar with views of the Acropolis. Fabulous location for checking out hip restaurants & bars.

Authenticity & Character

Location

Walking distance to all the hip bars & restaurants

Staff

So personable and helpful! Cheery disposition.

Cleanliness & Comfort

Everything!

Paros Bay Hotel

Paros, Cyclades

We were a bit disappointed that we had a room with two twin beds shoved together for our honeymoon... But other than that we loved this hotel. The continental breakfast was good with delicious Greek yogurt and honey. The pool and views were insanely beautiful, cool location on a cliff side, close to really great restaurant- Magaya Beach Bar. It was unfortunately not walking distance to town- waited forever in the HOT sun to take a bus to Parikia.

Authenticity & Character

Location

Liked that it was on a cliff side not as busy area, but a little far from Parikia - didn't like having to take the bus, and it was going to be €20 one way for a taxi..

Staff

So personable!

Cleanliness & Comfort

The bathroom wasn't as clean as it could have been. Bed situation wasn't great- wish we had a queen or king bed instead of two twins.

Activity Review

7-Day Small-Group Cruise at Cycladic Islands - Day 1 Paros

Greece

We had an unbelievable week at sea with Kostas & Aggeliki celebrating our honeymoon! We loved the islands that we ended up visiting, as the itinerary changed based on weather. Lots of chances for swimming & snorkeling & relaxing, with a new island to explore each night. The food was great (mostly vegetarian ) and sleep conditions were comfortable (moreso when we used AC!) 10/10 would recommend this trip to any adventurous couple!

Quality of Experience

Guides, Drivers and Staff

Transport

Our Turkey vacation was a trip of a lifetime.
From the very beginning Berat listened to what we were seeking and she definitely delivered!

We wanted to see the famous sites but also have experiences that were different and outdoor nature related.

Our guides were very professional and knowledgeable. We had great private transportation in every location..
We had our detailed itinerary but it was wonderful to have Berat check in with us daily with reminders regarding our guide/driver/activity.

The highlight in Istanbul was the Hamam experience.

The hot air balloon ride in Capadoccia was magical.

The hike on Lycian Way was adventurous and boat ride to Kekova island so beautiful.

Pamukkale was the magnificent natural wonder that had been on our wishlist for decades that Berat was able to fit into our tight schedule and I will always be grateful to her! (Many told me I was asking for too much in a week)

Thank you Kimkim for helping us find Berat and thank you Berat for a fabulous 40th anniversary celebration that is memorable!

KimKim was great throughout the whole process from the initial tour request all the way to the last day of our trip.
Ada was very professional and responded to all requests, updates and trip changes that we had. She was the best!!!
Our trip was filled with unbelievable tour, tour guides, translators and drivers. Everything was planned perfectly and we never had to wait on anything. All the guides, and drivers were waiting on us at the airports or pickup locations.

Book with confidence and then sit back and enjoy the adventure you planned.

Thanks for a once in a lifetime trip KimKim and Ada.

Thank you Holden and the rest of the gang from Serendipity Adventures! Me, my wife, my 8 year old, and especially my wildlife loving 10 year old all had an awesome time!

First, during the months before finalizing the trip, I appreciated being able to continually customize my itinerary. I sent a lot of messages, questions, late night thoughts, etc, and Holden would immediately answer every message.

My goals were to have a week that was half jungle, half beach with a variety of activities along the way. I chose La Fortuna and Manuel Antonio, and they worked in all kinds of excursions from hanging bridges, zip lining, a chocolate and coffee making tour, beach time, and lots of wildlife viewing opportunities. They arranged all of the transportation, and everything was spot on punctual.

The two hotels they recommended worked out great. In a single evening at Volcano Lodge I could watch steam rising out of Arenal Volcano, keep an eye on my kids in the pool, soak in thermal springs, and have a fancy dinner all in one comfortable spot. And my stay at Costa Verde included a room and multiple restaurants with beach views, as well as a fun airplane atmosphere that the kids enjoyed.

Also want to give a shout out to Alex from Serendipity Adventures, who picked us up from the airport and drove us all the way to La Fortuna. And several days later he met us again and drove us the five hours to Manuel Antonio. We spent a lot of hours chatting and learning about his country!

Overall, the personal touch made the difference. They even provided their contact info and kept in touch with us for the duration of the trip. I highly recommend them for a family with young kids!

The trip went without a hitch. I will definitely use Kim Kim in future trips!

Hotel Reviews

Achilleas Hotel

Athens

The hotel was clean and the staff were very friendly.

Authenticity & Character

Location

The hotel was in a great location to the square

Staff

We were always greeted with a smile

Cleanliness & Comfort

Very clean

Dreambox Mykonos Suites

Mykonos

The view was amazing

Authenticity & Character

Location

We could walk into town for a bite to eat. The beach was 10 minute walk.

Staff

Cleanliness & Comfort

Housekeeping was very good

Asha Suites

Fira

Breathtaking view

Authenticity & Character

We felt like we were in a cave. Very charming

Location

In the heart of the city

Staff

We didn’t see much of the staff

Cleanliness & Comfort

Great housekeeping

Activity Reviews

Private Off-the-Beaten-Path Villages & Countryside Excursion

Santorini

We did this tour on the first full day in Santorini and it gave us a great knowledge of the island and helped us plan the next several days.

Quality of Experience

Guides, Drivers and Staff

Transport

Historic Highlights E-Bike Excursion

Athens

George was a great guide. We traveled effortlessly for 7KM around the Acropolis and other historical neighborhoods. Saw the changing of the guard at the presidential palace. Unforgettable.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Greek Cooking Class

Athens

Fun experience! Learned about the local cuisine and hope it would be prepared by the locals

Quality of Experience

Guides, Drivers and Staff

Transport

Delos & Rhenia Sailing Cruise & Lunch

Mykonos

Beautiful scenery and a great crew. Highlight of the trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunset Caldera Catamaran Cruise

Santorini

What a great way to end our time in Santorini. The geology of the island OD without equal. And the sunset … Wow!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Athens Mythology Walk

Athens

We really enjoyed our tour guide, Alex. He was informative about the history of Athens. He showed empathy towards our daughter. He took notice of her heat exhaustion and quickly responded to it by offering her water and a snack.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Acropolis Visit

Athens

Horseback Riding Adventure in Mykonos

Mykonos

Quality of Experience

Guides, Drivers and Staff

Transport

This was our 2nd trip booked through KimKim who engaged Hien from REALISTIC ASIA to plan, book / take care of every aspect of our adventure.
From the 4to5 months before our trip, whilst on the trip and after the trip, Hieńs service was EXCEPTIONAL… our absolute enjoyment seeming to be her main priority every day. She is just lovely and had great attention to detail and we had the peace of mind that at every airport there would be a guide / driver awaiting us, that every day planned our driver would be ready and our guide waiting with all the info we needed and prepared with a fun plan of activities for the day … and offered us every flexibility, if we changed our minded or saw something else we'd prefer to do we could do it as there were just the two of us on this private tour. Our itinerary was a perfect blend of elements from countryside, villages, towns, cities to rivers, mountains, oceans and lagoons.
We love the responsible travel aspect to KimKim - Realistic Asia, each trip having an element of giving to the community and visiting those off the beaten track places we could never find ourselves where we can enjoy authentic local experiences with locals living their day to day lives … it was awesome. We could never have planned or even thought of all the adventures we had by ourselves. And it made everything so easy in a country we hadn’t been to before, where we didnt speak the language or know the customs etc … it was all taken care of for us, without worry. AND we were treated to the most amazing food , food that we would never have thought of trying if by ourselves …. And it was all so delicious.
To Hien, you were amazing, thank you, To our GUIDES, Cuong, Truong, Mr Huey / Channak ‘ thank you soooo very much for your knowledge, care / fun.
I would not hesitaste to use Hieńs services again and highly recommend her and her team.

Hotel Reviews

Dal Vostro Hotel & Spa

Hanoi

Very professional and friendly service in a city centre ‘ old town ‘ hotel. Ideal location for seeing the real old Hanoi.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pu Luong Valley Home

Thanh Hoa

STUNNING hotel set in the rice terraces of Pu Luong. AMAZING room with beautiful view over the terraces to the mountains. We were the only guests at the hotel so had exclusive access to the infinity pool, bar, restaurant. Everything was just wonderful and I highly recommend this hotel and that you visits Pu Luong.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stunning room

Borei Angkor Resort & Spa

Siem Reap

SIMPLY WONDERFUL from start to finish.

Authenticity & Character

Super luxe. Amazing wooden detail, waterfalls, fish ponds, artwork, Felt authentic and opulent.

Location

Very close to where everything is in SIem Reap but far enough away not to be noisy. Set back off the road for ease / comfort. A magnificent en trance.

Staff

Every attention to detail was given. We were treated like royalty.

Cleanliness & Comfort

Impeccable ‘ every detail.

Tam Coc Lion Kings Hotel & Resort

Authenticity & Character

Not much character

Location

A bit out of town

Staff

Cleanliness & Comfort

A pretty basic room and standard

Dragon Legend Cruise

Hon Gai

SUPERB from start to finish. EXCEPTIONAL. AMAZING CABINS!!! WONDERFUL STAFF.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rosaleen Boutique Hotel

Hue

Very helpful, friendly staff and nice hotel with sufficient amenities in the centre of old Hue.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cozy An Boutique Hotel Hoian

Hoi An

A MUST VISIT hotel, a short walk from down town Hoi An, which is good as you are out of the way of the noise and hustle. The service from this hotel from start to finish was EXCEPTIONAL. It is a beautiful boutique hotel with a lovely pool area and bar. The staff were just sensational and our room was beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acnos Hotel

The busiest and least personable of the hotels we visited.

Authenticity & Character

No facilities, little character, very plain rooms and bathroom.

Location

Just a short stroll from the Mara let’s and walking street but in a very hectic area

Staff

They were just ok.

Cleanliness & Comfort

Ants in our room, dirty floor and. Shard mattress with lumpy old pillow.

Santa Luxury Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hanoi city sightseeing full day - with SOS Children Village

Hanoi

Cuong was a BRILLIANT guide and Realistic Asia is very lucky to have him. H ensured we had the best time in Hanoi, saw all the most important sites and had lots of fun ‘ at our pace. He is very kind and caring.

Quality of Experience

Guides, Drivers and Staff

Cuong and Mr Dong were fabulous

Transport

Loved the big car

Hanoi Street food walking tour (S)

Hanoi

Cuong made this lots of fun! We loved the food and the adventure and this was a great start to our trip.

Quality of Experience

Food

Guides, Drivers and Staff

Trekking to Don Village

Pu Luong Nature Reserve

We just loved this activity. Simple, basic, raw and authentic. Stunning scenery.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Halong Harbor - Bai Tu Long Bay - Thien Can Son Cave (Dragon Legend cruise)

Ha Long Bay

Outstanding service and team on the Dragon Legend. Felt like royalty!

Trekking In Pu Luong Nature Reserve

Pu Luong Nature Reserve

We loved this activity even with the rain. Felt like locals and the scenery was stunning and Cuong was very good company.

Quality of Experience

Food

Guides, Drivers and Staff

Hoa Lu - Tam Coc (Half Day)

Vietnam

Loved Tam Coc, one of our favourite places and cycling the town then going down the river was one of our highlight experiences.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to Cuc Phuong National Park

Ninh Binh

We didnt do this as there had been torrential rain the day and night before and we didnt fancy the leeches or walking in the mud, so Cuong organised an alternate activity for us which we thoroughly enjoyed

Vung Vieng Fishing Village - Halong Harbor (Indochina Junk)

Ha Long Bay

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring Tam Giang Lagoon

Hue

One of the highlights of our trip. This felt very special / authentic. Everything about this was terrific.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cu Chi Tunnels & Half Day City Tour

Ho Chi Minh City

We definitely felt rushed on this trip by the guide. It was quite a long drive for a short experience. The guide was friendly and knowledgeable but we just felt rushed.

Quality of Experience

Food

Not the best lunch we had although it was nice.

Guides, Drivers and Staff

Transport

Hue Sightseeing Half Day Tour

Hue

Quality of Experience

Guides, Drivers and Staff

Transport

Fairytale Ba Na Hills Day Trip

Vietnam

Had a super fun day but did not realise it was a theme park. Felt a bit rushed. The lunch buffet was out of this world and the cable car a big adventure.

Quality of Experience

Food

I have never seen a buffet like this before ‘ truly amazing.

Guides, Drivers and Staff

Guide appeared distracted and rushed.

Transport

Cycling in Cam Thanh & Thanh Dong Organic Farm Visit

Vietnam

Simply LOVED this experience and the guide was EXCELLENT. Everything about this morning was brilliant. LOVED IT

Quality of Experience

Food

Guides, Drivers and Staff

Transport

On bikes!

Cooking Class by Vy's Market - Holiday Master Class

Hoi An

The cooking demonstrator was excellent an d super friendly and lots of fun and I loved what I cooked. The trip around the markets was great too and the cafe where we had tea. Highly recommend this tour.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

We had a great day. It was a long drive. Interesting visit to brick making and coconut candy making etc. The Mekong River boat trip was wonderful and the food at the home stay was delicious. A very special experience.

Quality of Experience

Food

Guides, Drivers and Staff

This guide was super friendly and chatty but we felt he rushed us ‘ just a little

Transport

Full day Angkor sightseeing and Ta Prohm temple

Siem Reap

A must do while in Cambodia experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Banteay Srei - Floating Village - City tour

Siem Reap

We did some temples, Tomb Raider for one, today as because it was a public holiday we switched activity days. We were glad to see Tomb Raider separately from the other temples so we could really appreciate it and it was our favourite. Lunch was great. The floating village experience was excellent although it was hard to see the conditions in which people live along the river and in the villages. A very raw experience. Channel, our guide was excellent and is a truly lovely genuine man.

Quality of Experience

Guides, Drivers and Staff

Transport

AMAZING trip of a Lifetime!
Working with Vicky was a pleasure. I was going to Australia to see birds. That was my #1 priority. Because of that I did some reaserch first. Vicky took my suggestions and augmented them with great options. In the end my birding tour with Del Richards (Fine Feather Tours) was perfect! Since we were near the Great Barrier Reef we HAD to go snorkling we also wanted a mountain bike ride. Vicky found us the most amazing tours! We went snorkling with a small family owned business ABC Snorkel Charters. They had prescription goggles to use and wetsuites. The team was so knowledgable and friendly. She found us Biked tours for mountain biking, e had Glen as our guide. He was all in for biking and birding!!!!! all 3 tours were really good! we stayed at the Silkari Lagoons for part of the time. It was an apartment with laundry and a kitchen! And Finaly - Fancy at the Thala Nature Reserve - WOW! what an amazing beautiful place! We had breakfast and dinner included so did not have to worry about anything!

Hotel Reviews

Silkari Lagoons Port Douglas

Port Douglas

This was a lovely hotel. We stayed in an apartment so had access to laundry and a kitchen. Very conviently located in Port Douglas. Silkari does not have restraunt - But they partner with the Ramada next door with discounts at dinner and breakfast! Very comfortable, I would stay there again!

Authenticity & Character

Location

Right on the main road to all the food and activitys

Staff

Cleanliness & Comfort

Thala Beach Nature Reserve

Oak Beach

BEAUTIFUL place to stay! It is out of the way and in its own space. They have a great restaurant with yummy dinners and breakfast! The rooms are individual cabins in the rainforest which was really wonderful and private. So relaxing and comfortable. They have miles of trails/tracks on the reserve. You want to be sure to have a day to just stay on the property!

Authenticity & Character

Location

So Great - It is out of the way and private

Staff

Cleanliness & Comfort

Activity Reviews

Bump Track Port Douglas - Mountain Biking

Port Douglas

What a BLAST! We had Glen to guide us for the day. We had a great time. We choose a long ride (40km) so I loved having an electric bike. My husband used a standard bike and was soo happy with the ride. We went through many ecosystems, the differences were really neat. Glen even humored us and we did birding and biking. woo hoo. The equiptment was all in top shape. The logistics were well thought out. We all earned our beer on the beach at the end!

Quality of Experience

Guides, Drivers and Staff

Transport

ABC Snorkel Charters Port Douglas Snorkelling max 12 passengers

Australia

LOVED LOVED LOVED This day! Everything about ABC Snorkel Charters was amazing. The crew were very professional and knowledgeable. They had Prescription Goggles!!!!! That is a HUGE game changer! They also fed us snacks and lunch. Every step of the way we were asked if we had questions or concerns. They always want us to be comfortable and safe. Best of all their knowledge of the Great Barrier Reef. We were taken to the most incredible places and saw the most beautiful reef and fish! This IS the company to go with to snorkel the Great Barrier Reef!!!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Bird Safari

Port Douglas

What a great day! Spending the day with Del and birding was so much fun. We were near the end of our trip so had seen quite a lot of different species. Even so Del got me 22 lifers and 75 species for the day! Just WOW! He knows where specific species like to be. When we found a bird, he made sure we were standing in the right place to get some pretty amazing shots. Del is incredibly knowledgeably, super friendly and so interesting. I highly recommend Fine Feather Tours with Del.

Quality of Experience

Del knows the are and and environments different species live in

Guides, Drivers and Staff

Always felt safe with Del driving

Transport

Daintree Afternoon and Nocturnal Tour (ex Port Douglas)

Australia

Northern Australia is really cool. We started our afternoon adventure

Excellent guide in Madrid and Seville.
Accommodation close to city centre.
Well organised and seamless trip.
Great directions and meeting points in app.
Would highly recommend

Hotel Reviews

Hotel Reina Cristina

Granada

Good location Comfortable beds Near attractions and neighbouring towns

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Alcázar

Seville

Close to city area Rooms large Comfortable beds Good breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Meninas

Madrid

Small room

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Guided Visit of Seville

Seville

Enough time to see cathedral and Alcazar Knowledgeable guide

Quality of Experience

Guides, Drivers and Staff

Transport

Train Seville to Córdoba, Self Guided Visit of Córdoba, Train Córdoba to Seville

Spain

Unsure where to go from train stationnbut found way

Quality of Experience

Guides, Drivers and Staff

Transport

Gastronomic Experience in Granada

Granada

Good food There were 6 - 8 dishes not the 10- 12 mentioned in app

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Visit: Alhambra & Generalife Gardens

Granada

Excellent guide

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain

Madrid

Excellent guide Showed us nooks and crannies for best photos

Quality of Experience

Guides, Drivers and Staff

Transport

Flamenco Show in a Sacromonte Cave

Granada

Close up to dancers Excellent show

Quality of Experience

Guides, Drivers and Staff

Transport