Kimkim Trip Reviews

4.8
Based on 17,463 ratings
Read 17,463 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

100% enjoyable experience.
Chile | Aug 12 - Sep 9, 2024

Rebecca
Rebecca H.
San Jose, CA | Reviewed on Sep 24, 2024
The entire experience working with Kimkim from start to finish was professional, and enjoyable. A well crafted online user experience providing detailed travel itineraries, transportation pickup times and hotel contacts that were easy to reference while traveling (and share with others not traveling). The local expertise of Responsible Travel, (our Chile connection) helped outline an itinerary that fit our travel needs both in capacity and economically. Very custom experience. Having staff... Read more

The entire experience working with Kimkim from start to finish was professional, and enjoyable. A well crafted online user experience providing detailed travel itineraries, transportation pickup times and hotel contacts that were easy to reference while traveling (and share with others not traveling). The local expertise of Responsible Travel, (our Chile connection) helped outline an itinerary that fit our travel needs both in capacity and economically. Very custom experience. Having staff checking in with us regularly to make sure the trip was going smoothly was comforting. The communication and special advice was valuable and the entire trip just flowed. I loved our pre-arranged airport transfers! And our experienced van driver to ski areas, not only was a great driver, but understood why its important to get to the slopes early was a bonus. Everyone was considerate and thoughtful to us. Chile is a remarkable country. Great food and friendly people.

Hotel Reviews
Hotel Lady Florence Dixie
Puerto Natales

The location is fantastic. Easy to walk around town and get picked up by tour companies. A bit noisy with guest leaving rooms. simple accommodations.

Authenticity & Character
funky, noisy, but clean
Location
Hotel Gomero
Hanga Roa

The hotel is peaceful and clean. Wonderful artisan craftsmanship adorn the space. Hours of love and care have built this hotel.

Authenticity & Character
Nothing like it. each detail is hand crafted. gardens are blooming and art is everywhere.
Location
easy walking distance to town. quite.
Staff
owners are accommodating, with local fruit and beverages upon check in. Knowledgeable about the Island and very kind. food is well prepared, delicious and cook is super caring and sweet.
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama

Upscale and modern. I wish I had an extra day here to relax outside under the tree.

Authenticity & Character
This place makes you feel relaxed as soon as you arrive. The outdoor sitting area under the tree is magical. the entryway sitting area is functional and water bottle refilling station is a plus. Highlighting awareness about best behavior in a sensitive environment are critical for guests to understand.
Location
easy to walk into town and get picked up by tour companies
Staff
everyone was kind and knowledgeable of local area.
Cleanliness & Comfort
great rooms, and brushes to dust your shoes off after being outdoors in the desert.
Hotel Ultramar
Valparaíso

A fantastic hotel. great location above the fray of the city with views of the harbor. The owners are super kind and accommodating to customers. (thanks for the Birthday breakfast with soundtrack!) The public space and outdoor area is clean and relaxing, which is nice after a day on the streets in town. The local is food is good if you want to stay in for a meal.

Authenticity & Character
sweet rebuilt of and old brick building with a unique feel
Location
great views of the city and harbor
Staff
owners super kind and understanding.
Cleanliness & Comfort
nice size rooms, large windows and very clean space.
Hotel Diego de Velazquez
Santiago

The hotel is located in a good part town that is easy to access from Airport. Lots of good restaurants and shops nearby. The staff are very accommodating and the luggage storage room fit our ski bags and was easy to access when needed. The rooms vary in size. The pool room is relaxing.

Authenticity & Character
Location
Easy area to walk around both day and night.
Staff
helping hands at the door and behind the counter. early morning coffee
Cleanliness & Comfort
Activity Reviews
Transfer to Ski Resort from hotel in Santiago
Transfer to Ski Resort from hotel in Santiago
Santiago

Our driver was excellent. He was kind and understanding as emotions were overflowing while seeing the Andes mountain range up close for the first time. Which in itself was a remarkable experience. With safety in mind, he delivered us in a timely manner. 80's pop sing along a bonus.

Quality of Experience
Edwardo stopped for photos ops, made sure we had documents needed, grabbed us water for the ride.
Guides, Drivers and Staff
Edwardo is a great driver in snow conditions.
Transport
Van was clean, safe and had good chains. plenty of room for all ski gear. good sound track.
Visit the Tatio Geysers - Morning tour
Visit the Tatio Geysers - Morning tour
San Pedro de Atacama

A very interesting experience and worth the early morning pick up. Rare and unique, great photos opportunities.

Quality of Experience
Food
love a tailgate cook out. The guides deliver in quick time and have plenty of hot coffee /tea for guests.
Guides, Drivers and Staff
good driver, good soundtrack
Transport
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
San Pedro de Atacama

good guides and drivers. very interesting day, learned a ton.

Quality of Experience
Guides, Drivers and Staff
driver had good sound track and was willing to talk to guests. Guide was very informed and knowledgeable about region.
Transport
clean the windows on the vans
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

Bright moon prevented good star viewing. telescopes were cool and learned new things. communication on pick up time, location and which tour operator could be improved.

Quality of Experience
Guides, Drivers and Staff
No one communicated with us.
Transport
Gastronomic Route
Gastronomic Route
Chile

a fun filled day customized to meet our needs. We were able to surf the sand dunes ( "maybe we can ski it" ) and go swimming after a food feast of fresh local fish. When your guide (Angel) really listens and gets to know his guests, magic happens. We had so much fun and laughed so hard we had tears in our eyes.

Quality of Experience
Guides, Drivers and Staff
guide was willing to go swimming with guests - so much fun
Transport
Valparaiso and Viña del Mar- Shared Tour
Valparaiso and Viña del Mar- Shared Tour
Chile

good communication from tour guide, great funny driver. Amazing murals Valparaiso. Go for the art, stay for the winding streets and discover /support local artists. good unique food and bar scene.

Quality of Experience
Guides, Drivers and Staff
Transport
The driver was super happy to be driving a big bus.
Chilean Food Tour & Picnic with a View of Santiago
Chilean Food Tour & Picnic with a View of Santiago
Santiago

A great tour with Angel, our local guide from Responsible Travel. We hit the best empanada spot, met the owners and got to know about local spices, before heading to the markets for shopping. Drank traditional Mote con huesillo and the Pisco Sours. Enjoyed dishes showcasing the variety of fresh regional seafood. Finished the day with a sunset picnic in a secluded park overlooking the city. A magical day and a great way to spend a day in Santiago. Our guide was knowledgeable about regional dishes and local restaurants. Came prepared to escort us through the busy market stalls and answer all of our questions.

Quality of Experience
stopping at the street cart to buy Mott con huesillo
Food
Everything! the food in Chile is amazing. The seafood is the best.
Guides, Drivers and Staff
Angle knows the area really well and has a personality that is thoughtful, kind and very observant.
Transport
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Sep 25, 2024
Dear Rebecca,
I can't be grateful enough for this detailed and thoughtful review, it means the world to us in Responsible Travel as well as Kimkim to know that we have met, and probably exceeded your expectations when it comes to our services and communication since it's essential to guarantee a smooth and second-to-none experience. Your comments will serve as a great motivation for us to continue offering our best and looking for improvement which we believe there is always room for it. It...
Read more

Dear Rebecca,
I can't be grateful enough for this detailed and thoughtful review, it means the world to us in Responsible Travel as well as Kimkim to know that we have met, and probably exceeded your expectations when it comes to our services and communication since it's essential to guarantee a smooth and second-to-none experience. Your comments will serve as a great motivation for us to continue offering our best and looking for improvement which we believe there is always room for it. It also helps our future travelers get to know what will their experience with us will look like.
Again, we thank you and we look forward to planning more adventures for you and Susan, whether in Ecuador, the Galapagos, Peru, and the neighboring countries.
Yours,
Tamer & the team

Pedro was exceptionally patient and flexible ...
Portugal | Sep 13 - Sep 21, 2024

M
Margaret M.
Denver, CO | Reviewed on Sep 24, 2024

Pedro was exceptionally patient and flexible with our every-changing plans and dates. He kept us informed all the time and was easily accessible and always pleasant and upbeat. I'm grateful to have followed his recommendation to download Whats App so I always knew what where we were supposed to be and what we were to do. We are very pleased with our Kimkim experience. Thanks for everything!

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 26, 2024

Dear Margaret,
Thank you so much for your kind words! I am delighted to hear you had such a positive experience.
We are super glad you enjoyed your journey with Kimkim, and we truly appreciate the opportunity to be a part of your adventure.
Thanks again for the lovely review and for choosing us :)
Your friend in Portugal - Pedro

A wonderful, memorable trip!
Norway | Sep 8 - Sep 21, 2024

Mary
Mary M.
Buckhall, VA | Reviewed on Sep 24, 2024
We had a wonderful, memorable trip and it is all thanks to Mar and her team! From the moment that we engaged Mar, it was clear that she truly cared about guiding us to have a great experience. She listened to our interests and desires and created a trip itinerary that felt tailored for us. Beyond an excellent itinerary, I was impressed with her organization and the detail that she provided for each experience. We knew what we were doing and when in advance, which allowed us to plan other... Read more

We had a wonderful, memorable trip and it is all thanks to Mar and her team! From the moment that we engaged Mar, it was clear that she truly cared about guiding us to have a great experience. She listened to our interests and desires and created a trip itinerary that felt tailored for us. Beyond an excellent itinerary, I was impressed with her organization and the detail that she provided for each experience. We knew what we were doing and when in advance, which allowed us to plan other parts of the trip easily. Additionally, Mar and her team were quick communicators and ensured every question had a response within a day. We are so appreciative of Mar, Fenne, Rufo, and Jack - their work was fantastic and I will enthusiastically recommend their services to other travels!

Hotel Reviews
Axel Guldsmeden
Copenhagen

I would classify this hotel among the best that I have ever stayed in. We loved our stay here! The room was beautiful, thoughtfully decorated and extremely comfortable. The breakfast was lovely and could be enjoyed on the expansive patio. We took advantage of the bikes available for rent and would highly recommend this to other travelers! The location is steps away from the train station and Tivoli, but a bit far from the main areas of the city. The spa is nice, maybe a bit pricey for what it is, but was truly lovely after a day biking around the city. We loved this hotel and will definitely return on our next visit to Copenhagen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic No 53
Stockholm

Overall we enjoyed our stay at Scandic 53. The hotel was clean, the beds were comfortable, and the staff was kind. The breakfast options were expansive and beyond the typical - we really enjoyed these meals! The room was on the smaller side and overlooked a noisy alleyway - travelers should bring ear plugs or a white noise machine, just in case. We were also frustrated because we believed that this hotel offered self-service laundry (as found on one of their review pages). Upon arrival, we learned that the only laundry facilities were for the hotel's service - which was far more expensive than we wanted to pay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

This hotel is lovely and modern, located just a short walk from the train station. The front desk staff upgraded our room, which was a lovely and much appreciated surprise. The room was spacious and comfortable, with a mini fridge, sitting area, and plenty of space for our bags. The breakfast was a step above a typical hotel breakfast. We were pleased with our stay and would recommend this hotel to other travelers.

Authenticity & Character
Location
Staff
Extremely kind to all guests; we arrived as the front desk staff member was interacting with a difficult guest and observed that they were patient, professional, and helpful, even in a stressful situation. We were impressed!
Cleanliness & Comfort
Heimly Pensjonat
Flåm

This hotel is in a beautiful location overlooking the fjord and a quick walk from the main area of Flam. It provided a lovely venue for relaxation among nature, with a pleasant porch and chairs/tables on the lawn. We enjoyed our meals (breakfast and dinner) and appreciated the option to pack a lunch for hikes. The staff was pleasant. Self-service laundry is available for guests at a neighboring hotel, which is nice to have. Rooms were on the smaller side and we would've preferred a full or queen instead of two separate twin beds. Overall, we enjoyed our time here.

Authenticity & Character
Location
Gorgeous view of the fjord
Staff
Cleanliness & Comfort
Activity Reviews
Culinary Bike Adventure in Copenhagen
Culinary Bike Adventure in Copenhagen
Copenhagen

Absolutely loved this tour! It was such a wonderful introduction to Copenhagen and Danish cuisine. A wonderful mix of history, culture, and food. It was so much fun to bike around the city and see the sites. The bikes were very well maintained. What made this tour stand out was our guide, Kuba. He was friendly, knowledgable, and fun - a great personality and an exceptional tour guide. There are a lot of bike tour companies, especially in Copenhagen, so having a great guide is crucial for standing out. We appreciated our experience with him and recommend this tour highly!

Quality of Experience
Guides, Drivers and Staff
Transport
Food tour Stockholm
Food tour Stockholm
Stockholm

In general, we enjoyed this experience. The tastings were diverse and well-portioned and offered a well rounded view of Swedish cuisine. We particularly loved Östermalms Food Hall and the opportunity to try some Swedish wild game. This would've been a five-star experience had we had a different guide. We felt like he did the bare minimum, making no effort to engage our group and fielding questions with a negative, condescending attitude. It did not go unnoticed that he was the only tour guide that we met through the entirety of our trip who directly requested a tip from guests, putting everyone in an awkward and uncomfortable situation.

Quality of Experience
Guides, Drivers and Staff
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway

We really enjoyed this tour! Our guide, Gustav, was extremely professional and knowledgable. The cheese tasting was a lovely treat and really made this tour exceptional! I would've like to hang out at the restaurant a bit longer, but our tour ran over on time. All in all, this was a fantastic experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Flåm Railway, Zipline & Cycling Adventure
Flåm Railway, Zipline & Cycling Adventure
Norway

One of our favorite experiences of our trip to Norway! A must-do experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Floating Sauna Experience
Private Floating Sauna Experience
Norway

The floating sauna was both relaxing and fun. We enjoyed gazing at the beautiful view from the warm comfort of the sauna, then taking the dip into the fjord! We were impressed by the quality of the sauna facilities. Daring jumpers can leap from the sauna's roof, while others can gently dip from the trap door in the hot room. This was a luxurious and unique experience.

Quality of Experience
Guides, Drivers and Staff
Food and Culture walk in Bergen
Food and Culture walk in Bergen
Bergen

This was a wonderful way for us to begin our trip to Bergen! Our guide, Frida, was fantastic - friendly, thoughtful, and a wonderful storyteller. This tour was a great education into Bergen's history and a lovely introduction to Norway's cuisine. Travelers should add this tour to their itineraries!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Oct 23, 2024

Dear Mary and Matt,
Thank you so much for this wonderful and detailed review! I’m absolutely thrilled to hear that you had such a memorable trip and that our team could play a role in making it special.
Thank you as well for your kind words about the whole team!
We really appreciate your recommendation, and we’d love to welcome you back whenever you’re ready for your next adventure—it was truly a pleasure working together with you!
Safe travels, and thanks again for choosing us!
P.S. What a lovely photo of you both! :)
My very best,
Mar

Entire Trip was First Class
Greece | Sep 11 - Sep 20, 2024

C
Cynthia M.
San Jose, CA | Reviewed on Sep 24, 2024
The entire trip was first class! Planning and booking our trip on kimkim was simple for the most part. There were a couple of times when I had difficulty accessing my particular trip details and conversations, but Angela responded to my concerns immediately, and I was able to get the information I needed. We were impressed by the organization, punctuality of the drivers, quality of the guides, and tours recommended. Angela's excellent communication skills and prompt responses to... Read more

The entire trip was first class!

Planning and booking our trip on kimkim was simple for the most part. There were a couple of times when I had difficulty accessing my particular trip details and conversations, but Angela responded to my concerns immediately, and I was able to get the information I needed.

We were impressed by the organization, punctuality of the drivers, quality of the guides, and tours recommended. Angela's excellent communication skills and prompt responses to questions was greatly appreciated. We enjoyed every aspect of the trip.

Hotel Reviews
Sweet Home Hotel
Athens

Wonderful place for a quick overnight stay before we left Athens to fly home.

Authenticity & Character
Location
Not in the normal tourist area, but we had no need to shop since we were on our way home. The restaurant the staff recommended was very near and the best.
Staff
All the staff made us feel right at home. They even prepared a breakfast to go since we were leaving very early in the morning.
Cleanliness & Comfort
Galaxy Hotel Naxos
Naxos

The Galaxy was very pleasant and comfortable.

Authenticity & Character
Location
We coiuld walk to the port, to restaurants and to old town without a problem.
Staff
Very helpful in terms of making recommendations and providing directions. Always polite and respectful.
Cleanliness & Comfort
The only problem was the door to the bathroom which, because of the rather small size of the room, when open, blocked access to one side of the bed. Not a major problem, just inconvenient.
Ava Hotel & Suites
Athens

We enjoyed this hotel very much. The staff was friendly and helpful, the accommodations were perfect, and the common areas for sitting and breakfast were very pleasant.

Authenticity & Character
Location
Very central to all the places we wanted to visit.
Staff
Friendly and helpful at all times
Cleanliness & Comfort
Bed was comfortable for us, and room was very clean.
Activity Reviews
A private tour in Paros
A private tour in Paros
Paros

We had another fantastic guide who took us to four villages, lunch at an excellent restaurant, and then a beach where we waded and enjoyed the scenery for half an hour. The guide was knowledgeable and interesting, especially since he is somehow connected to the governing body of Naxos and was therefore able to give us details on many of the political aspects of life there. It was an outstanding tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Round Ferry Tickets between Naxos & Paros
Round Ferry Tickets between Naxos & Paros
Greece

It was nice to have reserved seats in first class. It is a short, easy ride between Naxos and Paros.

Quality of Experience
Guides, Drivers and Staff
Transport
Round Transfers to/from Naxos port
Round Transfers to/from Naxos port
Naxos

No problems with the ground transfers. Drivers were waiting with a sign and were easy to find.

Quality of Experience
Guides, Drivers and Staff
Transport
Naxos Sunset Cruise
Naxos Sunset Cruise
Naxos

This was a wonderful evening! The weather was perfect and the water extremely calm. The two crew members, while not overly friendly, were attentive and competent. We were served white wine (no red on the boats apparently), delicious sliced bananas with honey and cinnamon drizzzled over them, and some small bread slices with tomates and cucumber. The catarmaran itself was very comfortable. We sat on the front in comfortable padded seats leaning against the window. In the bay overlooking the Portara (the Temple of Apollo), the island’s emblem and main landmark, we anchored and watched a beautiful sunset. A very nice experience.

Quality of Experience
Guides, Drivers and Staff
Naxos Culinary Tour
Naxos Culinary Tour
Greece

Two of us went on this excursion to a farm and a cooking class. The drive up to the farmhouse was very pretty. Maria was the chef. When we arrived we were sitted at the kitchen table and offered zucchnini pancakes, cheese, spinach pie and a homemade brew made by Maria's husband. By the time we finished snacking, we were totally satisfied. At that point, Maria presented us with aprons, and we began our lesson. We helped make some meatballs in a rich tomato sauce, sliced potatoes which Maria's husband cooked, and mashed still more potatoes. Maria then dished up large portions in spite of our pleas to make them small. The plates consisted of the meatballs and sauce, delicious fried potatoes wedges and mashed potatoes. We managed to eat some but not all. It was way too much food.

Quality of Experience
Guides, Drivers and Staff
Transport
Villages of Naxos and Beyond!
Villages of Naxos and Beyond!
Naxos

Gina, our tour guide, was delightful! We drove through the countryside, stopping first at a honey tasting place in the mountains with different honeys and teas and a delicious "lentern pie." This was followed by a visit to a Kouros, a statute made of marble, that had been abandoned after it was obviously dropped on the way down the mountain. The next stop was in a town largely made of marble where we had a scrumptious lunch served with wine (included). The setting was idyllic! Then there was a Kipton tasting at an old house, now a museum. Our driver then drove us through the countryside and villages back to the Galaxy Hotel. A wonderful tour!

Quality of Experience
Guides, Drivers and Staff
Transport
The City Streets & Great Eats of Athens Tour
The City Streets & Great Eats of Athens Tour
Greece

Fantantic tour! Our guide Leo was a native Athenian who met us in the lobby of the Ava Hotel. He was a fascinating narrator of the history of Greece as we walked through the city. In Plakia, where the Ava is located, Leo also explained the meal customs of most Greeks who eat a very light breakfast early before leaving for work but who then have a substantial snack around 10 am. Ours consisted of some famous spinach pie (spankopita) and some cheese pie. From there we stopped at a baklava shop where we each had a piece of the best baklava ever. We reached Parliament Square where Leo explained why the guards were attired the way they were, and we witnessed the changing of the guards. From there we walked through an upscale area, and then visited the "Athenian Trilogy," three beautiful buildings completed in the 1890s. Next was a visit to an olive oil shop where we learned about the various flavors and acidity levels. Our last stop was at a tavera where Leo ordered numerous delicious dishes for us to sample. It was the best we'd had so far. We walked back to the Ava through the market and old town. The five or so hours were well spent.

Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

The gathering point was extremely convenient since were were staying in the Ava Hotel. It was right at the end of the street at Hadrian's Gate. All the participants were divided into groups of about 12 and assigned a guide. Our guide Magda was extremely knowledgeable about the Greek gods, the myths surrounding them and their various relationships with each other and humans. She was funny, entertaining and personable. We visited many sites such as the Acropolis, the Theater of Dionysis and the Sanctuary of Asclepios, along with many others. Madga had tales to share for all of them.She was excellent at explaining the complexities of life in those early times. Quite the historian!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Sep 25, 2024

Yeia sou Cynthia,

Thank you for the time to comment thoroughly on the tours. Your feedback is very valuable.
I am really pleased to know that you had a nice time here in Greece with us and that you enjoyed the tours in Athens and Naxos.
I would love to see you coming back soon and show more of my amazing country!
Now that I know more about what would make your trip amazing, I am sure that a trip to Crete Island will amaze you!
Whenever you decide to visit Greece again I will be here and more than happy to assist. 🙂

Take care and safe travels!
Angela and the GA Trips team

I loved visiting the Calanques, Verdon canyon...
France | Sep 1 - Sep 5, 2024

K
Kate K.
Chicago, IL | Reviewed on Sep 24, 2024
I loved visiting the Calanques, Verdon canyon, and Marie-Moustiers. Highly recommend staying in Aix-en-Provence! Working with Amandine made planning this trip so easy. So grateful :) Read more

I loved visiting the Calanques, Verdon canyon, and Marie-Moustiers. Highly recommend staying in Aix-en-Provence! Working with Amandine made planning this trip so easy. So grateful :)

Hotel Review
Odalys City Aix en Provence Les Floridianes
Aix-en-Provence
Authenticity & Character
The room smelled like smoke
Location
Staff
Cleanliness & Comfort
Room smelled like smoke, otherwise it was good! It also was not cleaned every day
Activity Reviews
Verdon Canyon & Moustiers Sainte Marie Day Trip
Verdon Canyon & Moustiers Sainte Marie Day Trip
Aix-en-Provence
Quality of Experience
Guides, Drivers and Staff
Transport
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Aix-en-Provence

Cassis and the Calanques were great! I also really enjoyed tasting the Cassis wines.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Sep 25, 2024

Thank you so much for your lovely feedback. Thank you for trusting Kimkim and us.
I took note for the aparthotel, I am sorry about your room.

It was a great pleasure to organize your trip to France and so good to know that you had a great time here.

I wish you all the best! Amandine

Great trip
Greece | Sep 6 - Sep 13, 2024

Lori
Lori S.
San Ramon, CA | Reviewed on Sep 24, 2024
Marilizia was fabulous, she was available and helped whenever needed. Our tours were on time and met our expectations. The drivers were all friendly and the tour guides made our time even more special. Read more

Marilizia was fabulous, she was available and helped whenever needed. Our tours were on time and met our expectations. The drivers were all friendly and the tour guides made our time even more special.

Hotel Reviews
Sofitel Athens Airport
Athens

Perfect for our last night and VERY easy access to airport. Rooms good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
View Hotel by Secret
Santorini

We all loved our rooms here. Super fun staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cosmos Boutique Hotel
Naxos

Great location and staff was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elia Ermou Athens Hotel
Athens

Our kids stayed one night and spoke very highly of this hotel and its location :)

Authenticity & Character
Location
Staff
only one night,not a lot of contact
Cleanliness & Comfort
Activity Reviews
Acropolis, Private Guided Tour
Acropolis, Private Guided Tour
Athens

This was so amazing. Our guide was fun, informative, and read the room.

Quality of Experience
Guides, Drivers and Staff
Transport
Greek Food & Wine Tasting
Greek Food & Wine Tasting
Santorini

Hercules was so fun and informative. Loved the wineries and our authentic meal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
⛵ Sunset Sailing Tour & BBQ on a luxury catamaran
⛵ Sunset Sailing Tour & BBQ on a luxury catamaran
Santorini

Probably the highlight of Greece. Great staff on board, fabulous food

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Santorini
Welcome to Santorini
Santorini

Another informative and fun time

Quality of Experience
Guides, Drivers and Staff
Transport
Naxos Highlights & Beyond
Naxos Highlights & Beyond
Naxos

Amazing to see some villages and learn history. Our guide was pleasant and very nice :)

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Afroditi Kalogerakou

Great experience.
Iceland | Sep 9 - Sep 14, 2024

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Warren W.
Los Angeles, CA | Reviewed on Sep 24, 2024

Great experience. One cannot possibly see all the country has to offer in a week. Our self guided travels took us from Akreyri in the north toward the eastern coast and back to Reykjavik. Without mentioning all places, we visited glaciers, waterfalls, seaports, geysers from a distance, and beautiful murals in Reykjavik. It was an extremely well organized
tour, and although there were a few glitches, all went well.

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Sep 24, 2024

Thanks for your review Warren! I'm happy that you had a great time!

Incredible Trip to Greece
Greece | Sep 6 - Sep 20, 2024

T
Terrence A.
San Antonio, TX | Reviewed on Sep 24, 2024
Our trip to Greece was incredible. The trip planning began a year in advance and our party of six (3 couples) wanted to experience all the history and culture of the Greek society. This became a reality after working with our local specialist, Angela (Aggeliki). She was absolutely amazing to work with. She provided a number of itineraries which included various locations and tours. After numerous questions and describing our desires, Angela developed an unforgettable vacation for us. ... Read more

Our trip to Greece was incredible. The trip planning began a year in advance and our party of six (3 couples) wanted to experience all the history and culture of the Greek society. This became a reality after working with our local specialist, Angela (Aggeliki). She was absolutely amazing to work with. She provided a number of itineraries which included various locations and tours. After numerous questions and describing our desires, Angela developed an unforgettable vacation for us. She was responsive to all of questions before and during our trip. Any issues that arose, she would immediately offer suggestions and solutions. I cannot recommend Angela enough. She was friendly and truly has the best interests of her clients. We plan to visit Greece again, and we will definitely reach out to Angela and the KimKim Agency.

As for the tours on Athens, Naxos, Santorini and Crete, they were all exceptional. Each tour guide was professional, informative and engaging. Tour drivers were always on time and the buses were excellent Mercedes vans which suited our party of six perfectly. I would be remiss not to mention the names of each tour guide; Elena and Andres (Athens); Labrina and Elizabeth (Naxos); Felipe (Santorini); Roxani and Nicos (Crete). They were all great.

The accommodations at each location were also excellent. Ava Botique had a great location in Athens and was very spacious. 18 Grapes in Naxos was beautiful, but the service was unmatched; by far the best service during the trip. In fact, the owner of 18 Grapes invited the hotel residents back to his own personal vineyard to pick grapes and have a locally cooked dinner free of charge. We must have toasted "Yamas" a hundred times, drinking the wines of his vineyard and some Raki. The whole evening was so much fun. Iliovasilema Hotel in Santorini was also very nice. Dom Boutique Hotel in Crete was exceptional as well. Great location and very modern.

All in all, the trip was a 10 out of 10. I would absolutely recommend the KimKim Agency if you are planning a trip to Greece. Ask for Angela, she is the best.

Hotel Reviews
DOM Boutique Hotel
Heraklion

Beautiful modern hotel in a great location. Shopping, restaurants and sites were within walking distance.

Authenticity & Character
Location
Centrally located in downtown Heraklion.
Staff
Very good service and friendly.
Cleanliness & Comfort
Room was cleaned each day.
Iliovasilema Hotel and Suites
Santorini

Hotel was beautiful, although some of the rooms were a bit on the smaller side.

Authenticity & Character
Rooms were unique as it appeared that no two were the same.
Location
Views were incredible. Location was within walking distance to restaurants and shopping.
Staff
Very friendly
Cleanliness & Comfort
18 Grapes Hotel Naxos
Naxos

Probably our favorite hotel during our 15-day trip to Greece.

Authenticity & Character
Beautifully appointed rooms with modern amenities. Pool side bar and roof top bar were a plus.
Location
Within walking distance of the beach and shopping.
Staff
The staff was exceptional. Everyone was so friendly and made our stay incredibly special. By far, the best service of any hotel staff.
Cleanliness & Comfort
Ava Hotel & Suites
Athens

Great location and spacious rooms.

Authenticity & Character
Spacious rooms and beautifully furnished.
Location
Within walking distance of the Acropolis and other attractions.
Staff
Courteous
Cleanliness & Comfort
Activity Reviews
Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her
Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her
Greece

Although if rained on this tour, Nicos made it memorable nonetheless. He was very knowledgeable and engaging.

Quality of Experience
Guides, Drivers and Staff
Nicos was fantastic. His local knowledgeable was great. Our discussions were in depth and everyone was impressed with all the facts he was able to share. Since this was our last official tour, he topped off the vacation incredibly well.
Transport
Knossos Palace & Authentic Crete with Local Experiences from East P9
Knossos Palace & Authentic Crete with Local Experiences from East P9
Greece

This tour was amazing. Seeing these ancient ruins makes you appreciate how advanced the Minoan society was.

Quality of Experience
Guides, Drivers and Staff
Roxani was excellent.
Transport
Private round transfer anywhere in Santorini
Private round transfer anywhere in Santorini
Santorini

Bill took us to a local restaurant. He was a great driver that was both friendly and funny.

Quality of Experience
Guides, Drivers and Staff
Transport
All time classic Santorini 2024
All time classic Santorini 2024
Greece

It was a continuation of the previous day with Felipe (Guide) and Philipos (Driver). More fun and great sites.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Villages Tour 2024
Traditional Villages Tour 2024
Santorini

Probably one of the best tours. What made it so memorable was our tour guide Felipe. He was very informative and so humorous. By the time the tour was over, we were certain we wanted him and our driver Philipos for the following day's tour.

Quality of Experience
The whole day was fun. Getting to see the different sides of Santorini was awesome.
Guides, Drivers and Staff
Felipe(Guide) and Philipos (driver) made this one of our favorite tours of the vacation. I cannot say enough about Felipe. He truly knows his history and he made the entire day so enjoyable for all.
Transport
Philipos is the best driver on the island.
Reservation at Oia Gefsis (no meal included - only a reserved table)
Reservation at Oia Gefsis (no meal included - only a reserved table)
Greece

Would highly recommend this restaurant. The views were incredible.

Quality of Experience
Guides, Drivers and Staff
Bill was great!
Transport
The Mediterranean Diet: Food & Lifestyle
The Mediterranean Diet: Food & Lifestyle
Naxos

Another walking tour that required some stamina.

Quality of Experience
Enjoyed more local cuisine and visiting the small villages.
Guides, Drivers and Staff
Elizabeth was another great guide. So friendly and informative.
Transport
Naxos Town: Food, People & Heritage
Naxos Town: Food, People & Heritage
Naxos

Local cuisine was excellent. Enjoyed the walk throughout the city.

Quality of Experience
Guides, Drivers and Staff
Labrina was awesome.
Transport
Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera
Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera
Athens

The tour was okay; but there is an additional charge to get to the Poseidon ruins.

Quality of Experience
Dinner seaside was awesome.
Guides, Drivers and Staff
Dimitrious was great.
Transport
The City Streets & Great Eats of Athens Tour
The City Streets & Great Eats of Athens Tour
Greece

Andres was great. Had a lot of knowledge.

Quality of Experience
Got to see a lot of Athens from a street level view.
Guides, Drivers and Staff
Andres was excellent.
Transport
Walked from the hotel.
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Tour guide (Elena) was great. It's a challenging tour if your if you have any physical limitations.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Sep 24, 2024
Yeia sou Terrence! Thank you so much from the bottom of my heart for your kind words.
It so amazing to read what a great experience you had here in Greece with us and I am thrilled to be part of that.
Since you're planning to come back, I will be here and more than happy to assist you with your trip plan and make sure you see more amazing places and meet great people 😀
We will also meet up for dinner and wine - "Yamas" will be your new favorite word 😂🥂
I will definitely reach out to you... Read more

Yeia sou Terrence!

Thank you so much from the bottom of my heart for your kind words.
It so amazing to read what a great experience you had here in Greece with us and I am thrilled to be part of that.
Since you're planning to come back, I will be here and more than happy to assist you with your trip plan and make sure you see more amazing places and meet great people 😀
We will also meet up for dinner and wine - "Yamas" will be your new favorite word 😂🥂

I will definitely reach out to you whenever I visit Texas! 😀

Until our paths meet again, take care, keep safe, and safe travels!

Efcharistò para poli!

Our warmest greetings from Greece,
Angela and the GA Trips team

Great thanks to Melanie
Italy | Sep 11 - Sep 20, 2024

Loo Khim
Loo Khim C.
Singapore | Reviewed on Sep 24, 2024

I would like to extend my heartfelt thanks to Melanie for her exceptional planning of our trip, particularly regarding transportation. Thanks to her efforts, we enjoyed a smooth and memorable experience. The itinerary was well-structured and easy to follow, which greatly enhanced our journey. Additionally, having emergency contacts readily available provided us with peace of mind. I was particularly impressed by Melanie’s prompt responses whenever we sought her advice during the trip. Her support truly made a difference.

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Sep 25, 2024

Thank you so much for your lovely review! And thank you for allowing me to be part of your trip by sharing some lovely photos. It was an absolute pleasure helping you all with your holiday in Italy.

I'm so pleased you had a lovely stay and I look forward to helping you plan your next trip to Italy.
A presto,
Melanie

All three guides were good: Athens Mythology ...
Greece | Sep 11 - Sep 20, 2024

C
Celeste D.
San Jose, CA | Reviewed on Sep 24, 2024
All three guides were good: Athens Mythology Tour, Naxos Villages and Beyond Tour, Paros Tour. Catamaran sunset cruise just for the six of us exactly what we wanted. Leo our driver on time for all six of our airport transfers. Got the Naxos view hotel rooms with a bit of extra effort on her part! Hard to plan via email and website though. Some of us don’t live on our phones and computers. Read more

All three guides were good: Athens Mythology Tour, Naxos Villages and Beyond Tour, Paros Tour. Catamaran sunset cruise just for the six of us exactly what we wanted. Leo our driver on time for all six of our airport transfers. Got the Naxos view hotel rooms with a bit of extra effort on her part! Hard to plan via email and website though. Some of us don’t live on our phones and computers.

Hotel Review
Galaxy Hotel Naxos
Naxos

We had a second floor room with a view of one of the two pools and the ocean beyond. The view was lovely although you do see a bit of the rustic road leading in. Go for a second floor or higher room. Beware there are multi-level stairs everywhere and this hotel is on the outskirts of Naxos town. The beach is right across the road though so that’s great and the hotel’s breakfast buffet is generous. Its restaurant is open all day and we lunched there several times as we preferred the pool that’s next to the restaurant. Easy to get into the shallow end and more secluded from cars and traffic noise. Overall this hotel is quiet and we were very glad we were not in the heart of Naxos town.

Authenticity & Character
Railings on stairs; restroom in hotel lobby; coffee/tea/water in hotel lobby
Location
Staff
Cleanliness & Comfort
Activity Reviews
Naxos Sunset Cruise
Naxos Sunset Cruise
Naxos
Quality of Experience
Nice boat, pleasant crew, wonderful appetizers, private boat just for us, calm seas and good sunset.
Guides, Drivers and Staff
See above
Transport
See above
Villages of Naxos and Beyond!
Villages of Naxos and Beyond!
Naxos

This is what I expected Greece to look like. Charming villages, honey and pancake tasting, delicious Rossi pork lunch

Quality of Experience
Guides, Drivers and Staff
Transport
Comfortable
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

More benches; more shade offered

Quality of Experience
Liked info on ancient medicine, musical theater site
Guides, Drivers and Staff
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Sep 24, 2024
Hi Celeste, Thank you for sharing your thoughts. 🙂🙏 I'm glad you had an overall nice time here in Greece with us. It's a surprise you didn't really like Galaxy Hotel in Naxos.
This is the hotel you recommended me to me as the one you all like in the early planning stage.
It is also highly rated and praised by previous guests.
Guaranteeing you'll have sea view rooms was kind of awkward for sure though!
I know sun and walking up to the Parthenon can be tiring but the Acropolis is a... Read more

Hi Celeste,

Thank you for sharing your thoughts. 🙂🙏

I'm glad you had an overall nice time here in Greece with us.

It's a surprise you didn't really like Galaxy Hotel in Naxos.
This is the hotel you recommended me to me as the one you all like in the early planning stage.
It is also highly rated and praised by previous guests.
Guaranteeing you'll have sea view rooms was kind of awkward for sure though!

I know sun and walking up to the Parthenon can be tiring but the Acropolis is a UNESCO world heritage site and adding benches or shading points everywhere doesn't ally with the historic rules of maintaining and preserving this landmark. Hope the hassle was worth the knowledge gained around the site and the history of Athens. 🙂

Really happy to know that you enjoyed your time and tours in Naxos and Paros.

We would love to see you coming back soon and show you more of our amazing country. 🇬🇷

Take care and safe travels!
Angela and the GA Trips team

Excellent Trip and Excellent service from the Kim-Kim team
Portugal | Sep 10 - Sep 23, 2024

Eveline
Eveline G.
Canada | Reviewed on Sep 24, 2024
We were very pleased with the walking tour in Lisbon (guide Ana was amazing), walking tour of Porto (guide Bernado was very good). Our driver for two of our day trips, Carlos was fantastic...very knowledgeable, information, professional and went out of his way to provide us service. We found the 2 hour Tuk Tuk tour to be too long and uncomfortable. Private Douro Valley boat trip and winery tour was excellent. Unfortunately, can't say the same for our driver as he was late on both ends of the... Read more

We were very pleased with the walking tour in Lisbon (guide Ana was amazing), walking tour of Porto (guide Bernado was very good). Our driver for two of our day trips, Carlos was fantastic...very knowledgeable, information, professional and went out of his way to provide us service. We found the 2 hour Tuk Tuk tour to be too long and uncomfortable. Private Douro Valley boat trip and winery tour was excellent. Unfortunately, can't say the same for our driver as he was late on both ends of the trip, not very professional and perhaps hung over.
Overall, it was an amazing trip and I would definitely use Kim Kim again for future trips.

Hotel Reviews
Vila Galé Cascais
Cascais

Excellent location with easy walk to the historic city centre of Cascais. The room was large and we had a large, private balcony overlooking the pool and ocean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Galé Lagos
Lagos

Having a beautiful sea view room with a balcony was wonderful. The room was large and the beds comfortable. The pool and surrounding decks were amazing. Great poolside bar. Easy access to the ocean beach as well. Only complaint would be the dinner buffet. The food was mostly lukewarm and over cooked. We ate at the two other restaurants and this was much better than the buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Évora

Centrally located in the old city centre but due to road closures, it was difficult to get around by car. The beds were incredible hard and the pillows non-existant. The restaurant, bar and breakfasts were excellent. The pool and outdoor garden were excellent and nice quiet respite from the business of Evora.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
More pillows and USB charging ports in the rooms
Pestana Porto - A Brasileira
Porto

Great hotel in Porto city centre. The rooms were small but well equipped.

Authenticity & Character
USB ports in the room for easy recharging devices
Location
Staff
Cleanliness & Comfort
Hotel Britania Art Deco
Lisbon

Great boutique hotel right in the city centre. Great room and breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Interesting tour of Sandeman's winery. We learned a lot about Port and had excellent tastings after.

Quality of Experience
Guides, Drivers and Staff
Transport
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

Our boat pilot Marta and her guide were excellent. It was pretty rough but we never where worried because of Marta's skills. Because of the rough water, there was one cave she didn't go into but we appreciated her safety-minded attidtude. The rock faces and scenery were amazing and a must see in the Algarve.

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Enjoyable night out. The food was good and the fado singers were very talented.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Took a taxi and the driver was rude and extremely reckless driver
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Lisbon

Two hours in a Tuk Tuk to Belem was painful. Most of the trip is rushing thru traffic to get to Belem and then a quick tour around. Our guide was fine and we were able to stop and get the original Pasties de Nata.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

Our guide, Ana was amazing. We learned so much about the history of Lisbon and Porto.

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Beautiful winery and a very delicious 3 course meal with wine pairings. The staff were excellent and the views outstanding. After lunch we had a winery tour with 4 tastings of various wines.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Great boat pilot and his guide. They both were very knowledgeable and engaging. What could beat cruising the river on a beautiful day, sipping on some sparkling wine?

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

The entire day was very good with a boat tour and a winery visit included. However, our driver was late picking us up, said he was feeling under the weather. Later he mentioned that he was a wedding the night before and had little sleep. His driving was erratic and he again was late picking us up at the end of the day. First he blamed a car event taking place in the town and then later said he had been sleeping while we were on the winery tour.

Quality of Experience
Guides, Drivers and Staff
Transport
The car was comfortable, driver was not professional
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide, Bernado was very knowledgeable about the different architecture and the history of historic Porto. Only issue was that he was very soft spoken and sometimes it was difficult to hear him, especially when in the old train station where there were many other large tours taking place

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Our driver Carlos definitely made this trip amazing. Pena Palace was beautiful and well worth it, but there are a lot of tourists making the viewing of the palace slow. The grounds are amazing. Our driver suggested we go to the National Palace in the centre of Sintra as it was much more interesting and not as busy. I am glad he suggested it as it was truly excellent. Carlos went out of his way and bought us some local treats of Sintra for the ride.

Quality of Experience
Guides, Drivers and Staff
Carlos was professional, knowledgeable and able to give us suggestions on how to make the trip better.
Transport
The driver and the comfort of the vehicle
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Sep 30, 2024

Dear Eveline, thank you so much for your kind feedback :)
I am really happy to know that you had a good time in Portugal!
It was great to have you traveling with us.
Thank you so much - Marisa & Across Portugal Team

We had a fantastic twelve day adventure in Mo...
Morocco | Sep 12 - Sep 23, 2024

I
Ian B.
Australia | Reviewed on Sep 24, 2024
We had a fantastic twelve day adventure in Morocco with KimKim. I would recommend it to anyone keen for safe but exotic adventure. Our trip started at Tangiers, then to Chefchaouen, Fes, a Sahara camp, the Dades valley and finished in Marrakech.
Oussama, our driver and guide was wonderful, our car was comfortable and modern, the Riads along the way were beautiful and very very friendly. Special mentions for the Hotel Jasmine in Chefchaouen and Riad Laroussa in Fes!
The Tiziri Luxury camp...
Read more

We had a fantastic twelve day adventure in Morocco with KimKim. I would recommend it to anyone keen for safe but exotic adventure. Our trip started at Tangiers, then to Chefchaouen, Fes, a Sahara camp, the Dades valley and finished in Marrakech.
Oussama, our driver and guide was wonderful, our car was comfortable and modern, the Riads along the way were beautiful and very very friendly. Special mentions for the Hotel Jasmine in Chefchaouen and Riad Laroussa in Fes!
The Tiziri Luxury camp in the Sahara, and the 3 hour sunset camel ride in to the camp from Merzouga over the dunes was an experience of a lifetime

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 22, 2025

Hey Ian,

Thank you so much for sharing your experience! I’m really happy to hear that you had such a fantastic adventure. It’s great to know that everything—from the service to the comfort—made your trip special. It sounds like you’ve made some amazing memories, and I truly appreciate your kind words.

Wishing you more exciting travels ahead!
Best,
Abdel

Fantastic trip!
Sweden | Sep 14 - Sep 20, 2024

D
Danielle G.
South Africa | Reviewed on Sep 24, 2024
Silvia created a fabulous trip for us. Travelling with a 1 and 3 year old is never the easiste but she made it as smooth as possible and all of the transfers/connections worked perfectly and the accommodations were spot on. Couldn't recommend more! Read more

Silvia created a fabulous trip for us. Travelling with a 1 and 3 year old is never the easiste but she made it as smooth as possible and all of the transfers/connections worked perfectly and the accommodations were spot on. Couldn't recommend more!

Hotel Reviews
Eric Vökel Copenhagen Suites
Copenhagen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Concordia
Lund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Sep 24, 2024

Hi Dani,

Thank you so much for your lovely review! I'm thrilled to hear that everything went smoothly, especially with the little ones in tow. It was a joy to help create your family’s adventure, and I’m so glad the transfers and accommodations worked out perfectly for you. I truly appreciate your recommendation!

Looking forward to helping with future travels :)

Warm regards,
Silvia

Portugal 2024
Portugal | Sep 13 - Sep 23, 2024

S
Shelley S.
Newark, NJ | Reviewed on Sep 24, 2024

We had some amazing top notch guides. Natasha. Paulo Emmanuelle and others. Everything was well planned All guides showed up on time. Courteous. Knowledgeable. Helpful.

We weren’t thrilled with hotel in Lisbon. Location was superb. Hotel was ok. All other hotels were perfect

Marina planned the perfect family trip. Ending in the azores was brilliant. Any concerns I had were answered promptly.

I will recommend kimkim to everyone

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Sep 27, 2024

Hi Shelley! Thank you for writing your trip review and for your kind words! I will share your comments with all the team 😊It has been a true pleasure helping you plan your family trip to Portugal. I look forward to helping you plan your next adventure! 🤩Warm regards from Espiritu Travel family

Excelente experiencia
Portugal | Sep 12 - Sep 23, 2024

Raquel
Raquel K.
Mexico | Reviewed on Sep 24, 2024
El viaje realizado con Kimkim fue más que excepcional; se lo recomendaría a todos; son mucho muy serios y eficientes.
Helena siempre atendió nuestras necesidades y estuvo puntual a nuestros llamados, nos asignó guías especialistas y mus expertos en su materia.
Estuvimos muy contentos todo el viaje.
Muchas gracias!
Salomón y Raquel Karakowsky
Read more

El viaje realizado con Kimkim fue más que excepcional; se lo recomendaría a todos; son mucho muy serios y eficientes.
Helena siempre atendió nuestras necesidades y estuvo puntual a nuestros llamados, nos asignó guías especialistas y mus expertos en su materia.
Estuvimos muy contentos todo el viaje.
Muchas gracias!
Salomón y Raquel Karakowsky

Hotel Review
7 Islas Hotel
Madrid

Excelente localización, muy buen servicio, limpio y cómodo.

Authenticity & Character
Moderno
Location
A media cuadra de La Gran Vía
Staff
Muy serviciales
Cleanliness & Comfort
Todo bien
Activity Reviews
Jewish Heritage Walking Experience
Jewish Heritage Walking Experience
Lisbon

Excelente Excelente bien documentada guía!!!!! Nos encantó!!!

Quality of Experience
Guides, Drivers and Staff
Muy documentada guía
Transport
Caminamos
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

Muy simpático guía, muy agradable actividad, todo buen

Quality of Experience
Buenos lugares, buen guía
Food
Salmorejo, tapas
Guides, Drivers and Staff
Todo bien
Transport
Fue caminando
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hola de nuevo, Raquel.
Y muchas gracias de nuevo por tus palabras.
Se las pasamos también a los guías, que siempre agradecen estos buenos comentarios sobre ellos.

¡Hasta la próxima!
Un saludo,
Helena

This is the second trip with booked with Step...
Scotland | Jun 1 - Jun 10, 2024

Phillip
Phillip J.
Moraga, CA | Reviewed on Sep 24, 2024
This is the second trip with booked with Stephen and KimKim.
We had a complicated excursion; 8 people and 3 countries in 10 days, but everything was taken care of. We had great transfers, great day trips, and we built in time to explore cities also. Stephen really pays attention to what we wanted and didn't try to push anything on us. We had a few calls with him to make sure every detail was accounted for. The best thing is the collaboration between things we already know that we want...
Read more

This is the second trip with booked with Stephen and KimKim.
We had a complicated excursion; 8 people and 3 countries in 10 days, but everything was taken care of. We had great transfers, great day trips, and we built in time to explore cities also. Stephen really pays attention to what we wanted and didn't try to push anything on us. We had a few calls with him to make sure every detail was accounted for. The best thing is the collaboration between things we already know that we want to do, and suggestions for great attractions that we never would have found on our own. I think that's the best part of the planning, it's truly a team effort, and Stephen is more than willing to listen and work with us to plan fantastic trips. It's about time to start planning for 2025!

Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Sep 24, 2024

Hi Phillip!

Thank you for this lovely review. It feels like a hearty pat on the back, and I like that. I appreciate that you took the time to write this review of your trip through Europe. From my side, it was a pleasure, especially the pre- and post-trip video calls with you guys! I certainly look forward to be given another chance in another destination.

Sincerely
Stephen Molloy

Our trip was excellent! Well planned and ve...
Greece | Sep 6 - Sep 20, 2024

D
Diana M.
Dallas, TX | Reviewed on Sep 24, 2024
Our trip was excellent! Well planned and very organized. All tours and hotel check ins occurred without any problems. Angela responded quickly with any questions we had. All the tour guides were informative and very enthusiastic about sharing their knowledge. Loved all the different personalities. Read more

Our trip was excellent! Well planned and very organized. All tours and hotel check ins occurred without any problems. Angela responded quickly with any questions we had. All the tour guides were informative and very enthusiastic about sharing their knowledge. Loved all the different personalities.

Hotel Reviews
18 Grapes Hotel Naxos
Naxos

I would give this hotel a 10 star rating if possible. They make you feel like part of the family. Service was exceptional and the rooms were clean and charming.

Authenticity & Character
The hospitality and friendliness of the staff was amazing. They focus and making sure you have everything you need.
Location
Walking distance to shopping, restaurants and the beach.
Staff
All the staff was great. They all did more than was expected
Cleanliness & Comfort
DOM Boutique Hotel
Heraklion

Rooms were clean and comfortable.

Authenticity & Character
Location
Walking distance to shopping and restaurants.
Staff
Cleanliness & Comfort
Iliovasilema Hotel and Suites
Santorini

Beautiful location with beautiful views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ava Hotel & Suites
Athens

The rooms were clean and very spacious. Breakfast was served timely and the staff was helpful. Location provided easy walking access to many restaurants and shopping locations.

Authenticity & Character
Location
walking access to many locations
Staff
Cleanliness & Comfort
Activity Reviews
Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her
Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Knossos Palace & Authentic Crete with Local Experiences from East P9
Knossos Palace & Authentic Crete with Local Experiences from East P9
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
All time classic Santorini 2024
All time classic Santorini 2024
Greece
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Villages Tour 2024
Traditional Villages Tour 2024
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Reservation at Oia Gefsis (no meal included - only a reserved table)
Reservation at Oia Gefsis (no meal included - only a reserved table)
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Private round transfer anywhere in Santorini
Private round transfer anywhere in Santorini
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
The Mediterranean Diet: Food & Lifestyle
The Mediterranean Diet: Food & Lifestyle
Naxos
Quality of Experience
Guides, Drivers and Staff
Transport
Naxos Town: Food, People & Heritage
Naxos Town: Food, People & Heritage
Naxos
Quality of Experience
Guides, Drivers and Staff
Transport
Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera
Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
The City Streets & Great Eats of Athens Tour
The City Streets & Great Eats of Athens Tour
Greece

Andres was kind and informative.

Quality of Experience
loved the food and coffee tasting
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Elena was great and very informative

Quality of Experience
It was a wonderful tour however it was very crowded and difficult to keep up and hear our tour guide at times.
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Sep 24, 2024

Yeia sou Diana,

Thank you for sharing your valuable feedback. It's always great to know the way you experienced any hotel, tour or transfer. So thank you so much for sharing your thoughts.

I am honestly really happy to know that you had a great time here in Greece with us and I would love to see you coming back soon. 🙂
You are a wonderful and very sweet group of people and it has been amazing working with you on this trip.
Thank you!

Until our paths meet again, take care and safe travels,
Angela and the GA Trips team 😀

Holiday was made special
Finland | Sep 11 - Sep 20, 2024

Chetan
Chetan T.
Singapore | Reviewed on Sep 24, 2024
Itinerary designed by Moonika was perfect, it covered most popular activities/ places of interest, the itinerary wasn’t hectic but at the same time it was quite engaging where each day was felt extremely satisfying and fruitful. There were no hiccups I.e. none of the activities were cancelled, rescheduled etc but all happened as per the plan. We appreciate throughly your professionalism in planning, execution and more importantly being there always to answer our questions. All the activities... Read more

Itinerary designed by Moonika was perfect, it covered most popular activities/ places of interest, the itinerary wasn’t hectic but at the same time it was quite engaging where each day was felt extremely satisfying and fruitful. There were no hiccups I.e. none of the activities were cancelled, rescheduled etc but all happened as per the plan. We appreciate throughly your professionalism in planning, execution and more importantly being there always to answer our questions. All the activities were great. The guides Justin, oren, Anttie, Gaber, and Jyuka were best. They ensured our activities were filled with fun and
knowledge.

Hotel Reviews
Kurula's Resort
Pyhätunturi

The property is new, facilities are excellent. Away from the city but can cycle or private hire.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arctic Light Hotel
Rovaniemi

Beautiful rooms, large in size and central location, on one side there is a river and on other side there is market.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Home Hotel Jugend
Helsinki

Location is central, breakfast spread is quite large and comfort room size is decent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Sep 25, 2024

Thank you Chetan for a lovely review. I'm glad to hear you had a good time on your trip with us and I hope to help you plan another trip in the future.
Best,
Moonika

Well Paced and Plenty of Down-time
Croatia | Sep 15 - Sep 23, 2024

M
Mallory F.
Brookhaven, GA | Reviewed on Sep 24, 2024
We had a wonderful trip with excursions planned that were great for both me and my father who have very different tastes in what we enjoy. Most of our evenings we were left free to roam with Anna-Maria always ready with good suggestions for where to roam to. Any small hiccups we had on the trip were promptly and painlessly handled! Would definitely book again! Read more

We had a wonderful trip with excursions planned that were great for both me and my father who have very different tastes in what we enjoy. Most of our evenings we were left free to roam with Anna-Maria always ready with good suggestions for where to roam to. Any small hiccups we had on the trip were promptly and painlessly handled! Would definitely book again!

Hotel Reviews
Hotel Neptun Dubrovnik
Dubrovnik
Authenticity & Character
Location
not as good for access to dining and adventures as the other hotels on the trip
Staff
Cleanliness & Comfort
Adriana Hvar Spa Hotel
Hvar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
They shower and plumbing was not functioning properly.
Hotel Camera Split
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Almayer Art & Heritage Hotel
Zadar

They gave our room away before we arrived and I had to sleep on the floor. I was traveling with my daughter and they only provided one bed when we reserved for two.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Give the customer the sleeping arrangement they had on the reservation.
Hotel Dubrovnik
Zagreb
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik
Quality of Experience
Guides, Drivers and Staff
Transport
Blue and Green Caves Speedboat Tour
Blue and Green Caves Speedboat Tour
Hvar
Quality of Experience
Guides, Drivers and Staff
Transport
Hvar Island Tour and Olive oil Tasting
Hvar Island Tour and Olive oil Tasting
Hvar

This turned out to be something that was not personally what my tastes required.

Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of Split
Private tour of Split
Split
Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour of Zadar
Private guided tour of Zadar
Zadar
Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour of Zagreb
Private guided tour of Zagreb
Zagreb
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb, Croatia | Replied on Sep 25, 2024
Hello Mallory,
thank you for your review and fr taking the time to write it so quickly! :)
I appreciate your kind words. From our initial contact to the last message we exchanged prior to your departure, it was my pleasure to travel with you through Croatia. I am also very glad that you and your father enjoyed the activities and that I was able to cater to your different tastes.
Once again, I applaud your initiative during this trip and I am very happy that you liked the recommendations...
Read more

Hello Mallory,
thank you for your review and fr taking the time to write it so quickly! :)

I appreciate your kind words. From our initial contact to the last message we exchanged prior to your departure, it was my pleasure to travel with you through Croatia. I am also very glad that you and your father enjoyed the activities and that I was able to cater to your different tastes.
Once again, I applaud your initiative during this trip and I am very happy that you liked the recommendations outside the trip plan!

Please feel free to contact me if there is ever anything I can do for you!

Kind regards
Anna-Maria

Brazil Trip was awesome with Sara's help and guidance!!
Brazil | Jul 5 - Jul 19, 2024

R
Rita S.
San Jose, CA | Reviewed on Sep 23, 2024
We had a wonderful trip to Brazil. Sara is very helpful, resourceful and incorporated all the requests we had for this trip. As this was a trip to visit Brazil and attend a family wedding, we had to take multiple flights in Brazil and all the arrangements were so nicely arranged. We had no issues from the airport to hotel, all the hotel reservations were very good. We had a wonderful tour guide in Rio who showed us around beautiful beaches and old Rio with so much of culture.
We have...
Read more

We had a wonderful trip to Brazil. Sara is very helpful, resourceful and incorporated all the requests we had for this trip. As this was a trip to visit Brazil and attend a family wedding, we had to take multiple flights in Brazil and all the arrangements were so nicely arranged. We had no issues from the airport to hotel, all the hotel reservations were very good. We had a wonderful tour guide in Rio who showed us around beautiful beaches and old Rio with so much of culture.
We have already recommended our friends to go through KimKim travels and talk to Sara. We had a transportation issue at the wedding and Sara's team helped us resolve it with one phone call from me. We so much appreciate Sara to help us and enjoy our entire stay!!!!

Rita

Local specialist: Sara Martinel
Sara
Sara Martinel
Local specialist in Rio de Janeiro | Replied on Sep 24, 2024

Bom dia Rita

thank you for leaving this review very useful to me to improve myself and for the next travelers!
I'm glad you enjoyed your experience in brazil!
thank you for the preference and I hope to hear from you in the future for other adventures in this part of the world.

greetings from Rio
Sara

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