Kimkim Trip Reviews

Brenda and I are experienced international travelers and now as retirees we made this 1st time decision to use a travel agency service with an assigned driver and the trip planned for us. The 7 days in Northern Morocco were rewarding, well planned, informative and flexible as we went through the 7 days. Our driver, Soufian Belkach, was excellent. He was patient, courteous, professional in every way, safe as a driver, providing warnings about where not to venture on our own in the evening hours, and willing to chat with us about life in Morocco. This helped us to understand Moroccan Culture. The guides were well trained and educated us, taking time to personalize our tours. It will take time for us to process all we saw and experienced. The places we slept were clean, attractive, and well serviced. The amazing Riad in Fez is a stunning environment. I should be on the tour itself as a place to go for a meal and simply view its beauty and charm. The mattress and pillows were not comfortable which takes away from the amazing environment. The other facilities where we slept were very comfortable. We appreciate the flexibility in adjusting daily as needed and we credit Soufian with that as he would advise and then communicate with others to ensure we continued to enjoy the 7 days. A tip, it is a good idea to sit down with the guide prior to the tour to discuss what we want to see and do and our limitations as well. Guides cannot read our minds.

Hotel Reviews

Barceló Casablanca

Casablanca

This is a nice hotel in Casablanca but in an area that is very busy with a lot of traffic and not much to see. However the service and room at this hotel is lovely and impeccable and the food wonderful.

Authenticity & Character

It is beautifully appointed and comfortable

Location

a location that is quieter and closer to interesting places to walk to. This hotel is on a busy street.

Staff

We arrived on Len's birthday, May 15. We told the restaurant staff that it was his birthday. They surprised us with a cake and the staff sang the birthday song in Arabic, the next table full of Spanish visitors sang in Spanish, it was lovely.

Cleanliness & Comfort

The hotel is very clean and comfortable with lovely furinishings.

Riad Salam Fes

Fes

This hotel is an authentic Moroccan riad. It is so beautiful and elaborate. It is like walking through an art gallery. Every time we walk through, we find something to admire. It is a work of art! It is a marvel.

Authenticity & Character

This is more of an authentic Moroccan riad that we read and hear about. This is it! It is a must see. We were so glad to have stayed there.

Location

It is close to the medina and walkable to many restaurants and sights to see.

Staff

The staff were very friendly. Upon our arrival, they had a guide to show us around because the place is huge and so beautiful. The staff were very attentive and helpful if we ask a question or need help.

Cleanliness & Comfort

The place is very clean and lovely however our bed and bedding were not that comfortable. The sofa in the room was also not very comfortable. The bed and sofa were hard, the blanket very heavy for warmer weather. We were unsure if that is a typical Riad? The water pressure in the shower was weak. Other than that, breakfast was a "feast" too much for just two people. They went out of their way to serve me gluten free bread which is most appreciated.

Hilton Garden Inn Tanger City Centre

Tangier

The hotel is lovely and symbolizes the excellence of the Hilton chain of hotels. However, it is part of the Hilton hotel chains. It can be a bit impersonal.

Authenticity & Character

It is a typical hotel. The ambience is nice and comfortable. There are places to sit outside of the hotel room.

Location

It is close to the beach and the boardwalk to stroll as well as many stores and restaurants to visit. There is a mall next to the hotel too.

Staff

The service at the restaurant is very nice. The front desk staff were okay. It is a big hotel and very impersonal.

Cleanliness & Comfort

Everything was very clean and the furnishings nicely appointed. The bed and bedding were very comfortable.

Taj Chefchoaune Luxury Hotel and Spa.

Chefchaoun

This is a very magical place. We loved the "birds eye" view from the hotel to the town of Chefchaouen. Our room was beautifully furnished.

Authenticity & Character

This is an like an authentic Moroccan Riad in style and decor but modernized with lovely amenities like a bathtub, shower, indoor swimming pool, hot tub, sauna and a terrace. There are many places to sit on the terrace.

Location

This Riad was situated high on a mountain plateau overlooking the town of Chefchaouen but with walking trails to the town itself. It is a beautiful and serene place among the Atlas mountains. We can see the tops of the mountain range.

Staff

They were very personable and ensured that our stay was pleasant. The food was excellent.

Cleanliness & Comfort

It is a newer hotel and everything was clean and new. The bed and bedding was very comfortable.

Activity Reviews

Quick Tour of Casablanca with your Driver-guide

Morocco

It is not our driver's fault. Our flight was delayed so by the time we arrived, it was very late and during rush hour in Casablanca. The traffic was terrible and we were exhausted too so our driver agreed to drop us off at the hotel Barcelo in Casablanca. To be honest, we were not so impressed with the city- so much traffic and the area the hotel was in was not that nice. That was our first impression of Casablanca, sad but true. However on our return trip back to Casablanca from Fes, Soufain showed us the Mosque and the beach/waterside. It was a lovely part of town. We enjoyed seeing that and the lovely homes in the area. As we arrived late, we missed being able to go on a guided tour of the Mosque and to visit other places like the Rex cafe which is not a must. By the 7th day, we were a bit tired of touring, I must admit. Soufain understood and respected our decision.

Quality of Experience

Our driver, Soufain was flexible and listened to our wishes not to drive around Casablanca but to drop us off at the hotel at our request.

Guides, Drivers and Staff

Soufain the driver is awesome. He is patient, professional and listens when we asked to return to our hotel. During the course of the 7 days of travel, we chatted about our families, funny stories, our experiences etc. It was a pleasant ride.

Transport

Soufain was always on time and always ready when we were ready to leave etc.

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

We stopped and toured at Volubilis Punic-Roman ruins. Wow, we cannot imagine how they built the homes without machinery- those heavy stones and such precision - straight and perfectly aligned! We enjoyed touring on our own and taking pictures. It is well worth the stop to visit!!

Quality of Experience

Being able to explore on our own even though they do provide guides for a small fee. We opted to read the signs and figure out the lay of the ruins.

Guides, Drivers and Staff

Nice and polite staff

Transport

We were supposed to go through Meknes and Idriss but we started a bit late and we were tired of the long ride so asked Soufain if there was a shorter way to Fes. He obliged and shortened our ride to Fes. That was our choice and we appreciate Soufain's flexibility.

Jewish Heritage Tour of Fez

Morocco

The guide was very patient and wonderful. He showed us the Jewish quarter, the Jewish cemetery and many other places. The tour was a bit long and he kept wanting to show us more and more places. By then, we were tired and hungry. I asked for a tea break. He said one more place then a tea break but it went on and on. By that time, we have been touring for almost 8 hours which was too much for us. We should have been firm and say, that is fine, that is enough. But we did ask to be shown where I can purchase argan oil and oud oil. We saw so many cool things that we do appreciate the time given us. It was just too long.

Quality of Experience

We saw a tannery, how they dye clothes and leather, and many artisanal craftsman workshops like coppersmith, sewing, weaving, fish market, etc, etc. So many places that we lost count of what we have seen.

Guides, Drivers and Staff

I wish the guide would respect when we state that we need to stop and take a tea break. I noticed the guide asked someone to bring him a sandwich so he can eat while continuing to guide us, huh?! What about us. sigh... But actually he was a very knowledgeable and wonderful guide. We just need to be more clear what we wish to do as we expect to have dinner with a Moroccan family that night.

Transport

Soufain was there when it was time for us to leave. The guide kept telling him to go to different places. Finally we said, no, we will get off here and walk to our Riad after going for our tea break much later around 5 pm!!

Guided Tour of Tangier

Morocco

Our guide was very knowledgeable and showed us the medina, artisan crafts and bazaars of Tangier as well as the Jewish quarter and synagogues etc. Shared a lot of fascinating history. We never discussed our needs prior to this guided tour, our guide was young and energetic. Since Len has to interpret what the guide said in sign language for me, it takes time for one language to another so by the time, our guide has already left for the next place- not enough time for me to ask questions. This tour has a lot of steps too. It was harder for me with a bad knee to keep up with the guide. So we feel a bit rushed and trying to keep up. We realize it was on us to clarify what we need- a slower pace even if it means missing some places to show us, which is fine. We learned so much already.

Quality of Experience

We loved seeing the famous Baba restaurant, the Jewish synagogues, the Roman tombs carved in the rocks, the medina and artisan crafts.

Guides, Drivers and Staff

The guide seem he needs to follow his timetable to show us everything he wants us to see rather than follow our pace.

Transport

Soufain was there. We can depend on him to be where he is to pick us up.

Private Transfer from Fes to Casablanca via Rabat

Morocco

We enjoyed visiting Rabat on our way from Casablanca to Tangier. we went with a local guide in the medina at Rabat. He was very knowledgeable about the history of the area and we enjoyed the tour. We ended with a lovely tea break at the tearoom there. It was about an hour break for us which we appreciate. On the way back, it was a long ride- 4 hours so we asked to stop at Rabat again. This time without a guide. We wandered a bit then had a tea break again. It was 30 minutes this time.

Quality of Experience

Guides, Drivers and Staff

Our guide at Rabat was knowledgeable and when we said we only have an hour, kept it short and led us to the tearoom which is nice.

Transport

Soufian agreed to give us a break at Rabat. His flexibilty is appreciated.

Guided tour of Hassan II Mosque

Morocco

We arrived at 3:39 pm due to heavy traffic. We were able to see the beautiful waterfront and the Mosque but it was closed and the next tour was at 5 pm. We did not want to wait until then so we opted to just walk around but we cannot walk around the Mosque either. I was rather disappointed because I was hoping to be able to walk around and tour the Mosque but honestly by the 7th day, Len and I were a bit pooped from all the traveling and touring all week. We enjoyed seeing the sea and the lovely homes in the area.

Quality of Experience

Guides, Drivers and Staff

The guard was very strict about not allowing us to walk around.

Transport

Soufian navigating the horrible traffic in Casablanca!!

Guided Exploration of the "Blue City" Chefchaouen

Chefchaouen

This is by far the best experience we had on this tour. Our guide was very patient and knowledgeable. We learned so much on this tour about the town and its customs such as painting the houses and steps blue every Spring as a rite. We get to see young girls doing that. There were many steps but because of the slower pace, we were able to keep up. At one point we asked to sit at a cafe for tea and pastries. We also met two young Deaf men who I was able to chat and learn more about Deaf education in Morocco. Our guide knew a bakery that sells gluten free cookies so I was able to enjoy the pastries, which is a plus. We are so in love with this blue and white town. The people we encounter were very friendly, the artisans and natives. The riad we stayed at was beautiful and the view exceptional. The air was pure and clean. Love it.

Quality of Experience

The environment with the mountain peaks, the blue and white colors of the town, teatime and meeting the Deaf natives there as well as the wonderful and patient guide.

Guides, Drivers and Staff

They were very friendly and helpful.

Transport

Soufain drove all the way down the mountain as close to the Riad as possible.

Katsu planned us a beautiful trip to Japan during the first two weeks of May. We had an in depth discussion when we first started talking about our priorities for the trip. We centered in on food and nature experiences as the most important focus of our 12 days in Japan and Katsu put together the perfect itinerary. From basking in onsens to wandering through moss gardens and eating delicious Japanese food in between we had truly special experiences surrounded by the unique natural beauty of the mountains and sea side towns of Japan. Katsu was kind attentive and kept an eye out for our best interests in the entire time ensuring that each activity we did allowed us to spend our time in the best way possible.

Alfonso and Urania were excellent to work with. We had a number of changes including two members of our party who had to cancel because of medical reasons. Alfonso responded graciously with each change of plans. Our hotels and the activities booked for us were a perfect fit . We have enjoyed all aspects of the trip.

Activity Reviews

Premium winery tasting visit

Laguardia

We felt like we spent 3 hours with a real wine expert. We finished knowing much more about the area and the wines than we did before.

Cooking class

Hondarribia

So much fun! A real hands on experience with Benjor and Maria.

Day trip to Bilbao

Hondarribia

Our private tour of the Guggenheim was excellent. Our second time to the museum in 10 years and this tour was very meaningful to us.

Michelin restaurant booking

Hondarribia

Lunch at Alameda was excellent - relaxing, superb service and wonderful meal.

Sailing the coast

San Sebastián

The best - our captain was so engaging and made the trip a real treat.

All of our tours arranged by Adam were fantastic. The tour guides were friendly and knowledgeable. Great experiences. You learn a lot through these tours you otherwise would not. Thank you kimkim for a wonderful Portugal vacation!!

All the guides were knowledgeable, certified, and on time. We enjoyed having them as guides. The best was the guide we had in Naxos food tour .

Considering the cold weather and wind, we think there was no need to the two boat tours . The water was cold and the sea was choppy. We could have those two days scheduled differently. Elena should have told us more detailed information as to what to expect, what to wear, and what to eat.

We liked the breaks we had on arrival and departure days in each location.

Both boat experiences were useless and boring. Maybe it could be better in late May or mid June.

You should have provided more info about taxes and VAT.

Hotel Review

The George Hotel

Mykonos

The pools were cold and only one hot tub. We should have had some restaurant suggestions.

Authenticity & Character

Location

Near downtown

Staff

Cleanliness & Comfort

Activity Reviews

Naxos Day Cruise

Naxos

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Villages of Naxos & Beyond

Naxos

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mycenae and Nafplio Excursion

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Angel and team fantastic!
Franchesca was great too.
Hotel Gormero - a bit dated but the beautiful lush grounds with warm and super helpful staff more than made up for it.
The only disappointment was not seeing any fish on our snorkeling excursion.

Kimkim made our large family’s Greece trip, including our small children, absolutely unforgettable, expertly managing diverse itineraries and multiple stops. The spacious rental van was perfect, keeping the kids comfortable and happy during travel between destinations. We stayed at the beautiful Monasteri Guest House, a former monastery whose historic charm and stunning architecture fascinated the kids. After checking in, we watched the sunset over the Meteora rocks, a magical moment our children adored, followed by an authentic Greek dinner at a local taverna in Kalampaka, where the kids gleefully tried new flavors. Meteora’s breathtaking monasteries were awe-inspiring, and the kids were thrilled by the towering rocks and stories of monks, blending stunning views with rich history. In Galaxidi, we stayed at Mira Mare, where the charming environment and yummy breakfast delighted the children, though the beds weren’t very comfortable. The Delphi tour was incredible, brought to life by our exceptional guide, Ilektra, whose passionate storytelling captivated even our little ones, who hung onto her every word. We fell in love with the authentic lunch at the olive grove—a perfect moment where the kids played happily in the serene setting. The transfer into Athens was seamless, keeping the children content, and the accommodations at Athens Manor House were ideal, offering a cozy space for our family. We thoroughly enjoyed exploring the vibrant Plaka, with its colorful streets and shops that our kids found endlessly exciting, and visiting the iconic Acropolis, where the children were amazed by the ancient ruins and their grand history. The Greek culture and people were incredible, their warmth and love for children and family shining through in every interaction, making our adventure truly special. Kimkim’s flawless planning and thoughtful details ensured our small children enjoyed every experience, making this trip extraordinary. Highly recommend for any family adventure in Greece!

Hotel Reviews

Monastiri Guesthouse

Kalampaka - Meteora

Absolutely beautiful room in the old building. The details including the chandelier were exquisite. Plenty of room for our family of 4. Beds were extremely comfortable. The whole building itself was beautiful and loved having the pool there (wish we had more time to use it!)

Authenticity & Character

The details and color in the room were amazing

Location

Walking distance to square, very close drive to the monasteries

Staff

Cleanliness & Comfort

Mira Mare Hotel

Delphi

The rooms were on the smaller side, however for the “triple” it was only 2 twin beds pushed together with a division in the middle, and another twin bed. The beds were not very comfortable either. The small kitchenette was nice to have. And we enjoying hanging out in the outside patio upstairs. Very close to the water and strip of restaurants. What stood out here was their AMAZING breakfast!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The beds were not very comfortable. And did not enjoy having two twins pushed together with a division down the middle.

Athens Manor Houses

Athens

Large, spacious room and bathroom. Comfortable beds. Ideal location within walking distance to the Plaka and Acropolis. Breakfast was not spectacular but covered the basics.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Car Rental Pick-up

Greece

Easy to find the pick up spot, clear communication. However since we had a car seat to install, we were there for a bit longer than the alotted “free” time and had to pay $$ on the way out of the airport. Van was “clean” but not spotless.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Panoramic Meteora Tour

Meteora

Breathtaking views and loved learning the history! Guide Nancy was great, would’ve been nice to have her go into the monasteries with us.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tour of Delphi

Greece

Tour guide Ilektra was knowledgeable and kept our 5 year old engaged!

Quality of Experience

Guides, Drivers and Staff

Transport

Lunch with Olive Grove View

Greece

Loved meeting the family who cares for the campsite and olive grove. The family-style meal was AMAZING. Beautiful views. Loved.

Quality of Experience

Food

Absolutely delicious

Guides, Drivers and Staff

Private Acropolis Hill & Museum Tour

Athens

Tour guide Maria was knowledgable and flexible with our tired kids!

Quality of Experience

Guides, Drivers and Staff

I was too busy to really think much about this trip before we went, so I really had to trust Rita to create a fun itinerary with nice places to stay. She did a great job on both accounts. Each time we got to a new hotel we were so pleasantly surprised at how lovely they were, especially the Parador hotel and the Puebloastur spa hotel. I wouldn't have necessarily even thought to book the breakfast included option, but Rita did and we were really glad to have that option every morning. Almost all of the hotels we stayed in had really good breakfasts with a wide variety of food available.
The itinerary was really fun. We went to places I don't think I would have known about if I had tried to plan the trip on my own. I was grateful to have tickets purchased in advance and guides all booked in advance. Everything went really smoothly with tickets and the guides being on time and very knowledgeable about the area in which they were guiding. Almost all of them were born in the area where they were guiding. There was a really great variety of sites and locations on our itinerary from countryside, to towns, to cities and islands, to beaches, to forests, to mountains. We had a good mix of cultural sites and activities, as well.
I think the weakest part of the experience was the limited amount of information we had about the driving days and what to see along the way. The app would suggest a few places to stop but I didn't have a good sense of what to do there. It would have been better, in my opinion, to choose one or two stops with just the one main attraction in that place because when you're driving from one place to the next, you don't have much time in each location. Also, it would have been nice to have specific walking routes or short hiking routes outlined for us in the app for each location.
Another think I appreciated about the team was how responsive they were when we were in the middle of the trip. A couple of times we wanted to schedule last minute activities and they were able to do that for us, even on weekends.
I would definitely recommend Rita to other friends who might be interested in the same kind of tour that we did. We appreciated the attention we received, ESPECIALLY since we actually had to cancel the original trip due to us getting covid three days before we were supposed to leave for Spain. Rita rescheduled the whole thing for 10 months later, no problem. That was great.

Dear João and Team,

Thank you for an absolutely wonderful vacation. Everyone we encountered—from your drivers to your guides—was knowledgeable, kind, and genuinely helpful. Their warmth and professionalism made our time in your beautiful country truly memorable.

A special thank you to Carlos, who went above and beyond to enhance our experience—offering ideas, coordinating activities, and even calling ahead for dinner reservations. His attention to detail and hospitality did not go unnoticed.

You have built an exceptional team and network. Each person we met—Raphael, Carlos, Evo, Manuel, and our outstanding guides Mari, Carlos, and Sara—contributed to an unforgettable trip.
With gratitude from all of us. I would travel with aCross Portugal again anytime!!
Thanks for all the memories !
Kathy Kelly
Karen Ken
Kim and Hank

Our trip to Costa Rica was so much fun! The accommodations were fantastic, providing comfort and stunning scenery at every stop. Wildlife sightings stole the show and made the adventure unforgettable, from colorful birds to swinging monkeys to serene sloths hidden among the trees. We even bought a wildlife guide to help us check off and identify all the amazing animals! Exploring the outdoors was a dream—walking across hanging bridges, witnessing majestic waterfalls, and immersing ourselves in the beauty of lush forests.

The food was delicious. One particularly memorable dinner came from our specialist's recommendation, where we dined while hummingbirds zipped past us—it was an unforgettable experience! We would recommend this destination and can't wait to return for an even longer stay!

We had an incredible experience! From the beginning we felt heard and considered in what we were planning. We felt our trip was made to reflect our passions and desires while also trying new things. The little things really shown through in how Eleanor picked things for us and the tiny details we wouldn’t have known to consider ie booking trains after hotel check out times so we didn’t have big gaps where we had to lug bags around, booking our trains tickets closest to the door so we could find them easier.. we really felt as though she thought of us and ease of travel in a new place. She communicated so well throughout the trip but just enough for us to know she was there supporting us if needed.

Hotel Reviews

the b asakusa

Tokyo

Kind wonderful staff, lovely location and easy for travel

Authenticity & Character

Location

Quieter walkable neighborhood near the temple

Staff

Cleanliness & Comfort

Kyoto Takasegawa Bettei

Kyoto

Incredible spot. We were so cozy and loved the quiet space by the canal and river. The staff was amazing and we loved the traditional Japanese touches.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Forza Osaka Kitahama

Osaka

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Osaka Local Foodie Tour in Dotonbori and Shinsekai

Japan

Fun food tour! A bit rushed and crowded at moments

Quality of Experience

Guides, Drivers and Staff

Transport

Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour

Tokyo

Really fun walking tour to explore the different neighborhoods of Tokyo. Our guide was informative and his insight into different foods to try was wonderful!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wonderful Day in Uji & Nara

Kyoto

Wonderful day! Loved our guide and had an amazing experience in Uji and Nara

Quality of Experience

Guides, Drivers and Staff

Transport

Tokyo Night Foodie Tour in Shinjuku

Tokyo

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park

Tokyo

Amazing day! We had an incredible day on this tour. Our guide was AMAZING and we learned so much from her. Thank you for a wonderful day at Mt Fuji!

Quality of Experience

Guides, Drivers and Staff

Transport

Kimono Tea Ceremony at Kyoto Maikoya

Kyoto

Fun experience!

Quality of Experience

Guides, Drivers and Staff

Fushimi Inari Hidden Hiking Tour

Japan

Super fun! Loved that we got away from the crowds and learned so much from our guide

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful time in Morocco! Our guide, Khalid, was very knowledgeable and friendly. Our organizer, Hassan, was great at getting a trip itinerary together that catered to our needs and desires to see this beautiful country!
Thank you both for a wonderful experience

Firzt of all Sofia or her team was not based in Paris. She never came on line may be after 7th of May. Eexcept on arrival day transport from Airport to Hotel, all other trips where totally totally not as expected. First of all it may be our wrong understanding that transportation to various sight seeing locations are included. Since it has not been included, in the beginning itself our purpose of requesting you to arrange for local sight seeing has been disappointed. Evan driver of Vintage car has not been informed correctly about our hotel location. By the time he understood about our hotel,it was too late. Then he said he will come in the evening. It was nightmare in the evening due to heavy trafic. By the time he took two rounds he said my time is over and he left us in front of Opera. It was originally planed to drop in the Opera area as per moarning program since we had Opera visit was at 11 a.m. to 12.30 am. In the evening he should have dropped us near the hotel it self for which he never agreed. Initially Moulin Rouge Caberet has planed. After making the payment, we have been told that since it was not available, it has been changed to Paradise latin which was not at all a good performance as we expected. Any how we have completed the tour and it was not at all an value for money which we have paid. May be our expectations are very high or we are laking in our understanding. We felt that only tickets to the various sight seeing places have been booked by your side which we could have done our own. Since we wanted some personalized tour was required we have approached you. Regret for having booked the tour.

We recently returned from a wonderful trip organized through KimKim. Overall, everything went smoothly, and we had a great experience. Both Seiara and Greg were outstanding to work with—responsive, knowledgeable, and kind. This is not our first time using KimKim, and one of the things we've always appreciated is the opportunity to work with local agents who really know the destination.

All the guides we had in-country were excellent, and we felt well taken care of throughout our travels. The only hiccup was with two long day trips we ended up canceling. Locals and other travelers we met advised us that those particular excursions weren’t worth the time or expense—and in hindsight, we agree.

This has made us reflect on the value of working directly with agents who live in the destination country. Their firsthand experience and insight seem to make all the difference when it comes to recommending which tours and experiences are truly worthwhile.

We still very much appreciate KimKim and will use the platform again—but with a preference for local expertise wherever possible.

Both guides as well as the horseback and bike riding tours were very good. We had great experiences on all 4 counts. All activities were perfectly planned. There was no confusion anywhere, we felt that we were in great hands for all the logistics concerning the trip. Thank you Pedro and all team members at the office or in the field.

Hotel Reviews

Heritage Avenida Liberdade

Lisboa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Octant Évora

Évora

Authenticity & Character

Location

Staff

Cleanliness & Comfort

AlmaLusa Comporta

Comporta

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Vela Guesthouse

Cascais

Authenticity & Character

Location

Staff

Not as welcoming as the others but still very professional.

Cleanliness & Comfort

Great breakfast. Could have been more generous on simple things such as the basic facial tissues in the room at a time we really needed them (small packet of a few tissues) ... Of course there were more available, but why the hassle ?

Activity Reviews

Cascais-Sintra Exclusive E-Bike Adventure

Portugal

Certainly a highlight. Juliano was great. He knew his stuff and adapted the trip to our comments.

Lisbon's Historic Odyssey on a Private Walking Tour & Tastings

Lisbon

Claudia was generous and knowledgeable. She was authentic and listened as much as she spoke.

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Portugal

Very good cultural experience.

Beach & Dunes Horseback Adventure in Comporta

Portugal

The guide was generous in his comments without excess. Great views!

Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!

Portugal

Fabio was very generous and knowledgeable. He also made the most important recommendation to us: to go to Monsaraz. You should actually include they in your visit options.

Ponta da Piedade Small Group Kayak Adventure

Portugal

Great tour in that caves. But we were surprised about the short duration of the trip on the water. It was a bit short given that we came back several minutes in advance even after a very slow return from the caves to the marina. I know there must be other considerations, but we could have prolonged the kayak portion by 15 minutes in my opinion.

We were a family of 8 ( 3 generations) taking a family trip to Greece and Siena and Lea planned the perfect experience for us! We had drivers waiting to transfer us to all locations and the hotel in Athens was wonderful . Our host Leo was so welcoming and fun! We did a walking tour to the acropolis then a food tour with Yorgus who was amazing! Ferry tickets were organized for us to Naxos & Santorini ( including drivers). We did a cultural and food walking tour in Naxos with Chris which was also interesting and more than we could eat!!! Once in Santorini a wine tasting and cooking class was planned and was the highlight of the entire trip. Everyone was involved with chef John who made it so fun especially for our non cooking family members. We finished the trip with a catamaran sunset dinner cruise , so fun, beautiful and delicious!
Overall the trip was incredible and memorable for our family!!! Siena listened to our interests and delivered the perfect experience for us.
I will definitely recommend Kimkim to plan a group trip personalized to suit your needs.
11 out of 10!!!!!

Hotel Reviews

2 Mazi Suites

Athens

This 5 bedroom apartment was perfect for my family of 8. Leo was so welcoming and fun. Location was walking distance to the acropolis and many wonderful shopping and eating places. Would highly recommended this accommodation!

Authenticity & Character

Old character but totally updated

Location

Well located to everything!

Staff

Leo was wondering! He made sure we had everything we needed delivered with humour. So welcoming.

Cleanliness & Comfort

An old original suite updated with luxury touches.

Pantelia Suites

Santorini

This location is amazing and well located in Fira. The views are incredible and George and Stelious make our stay so memorable!!! Breakfast was delivered every morning on our terrace and was delicious. This is a small hotel who pay attention to detail and make sure you have everything you could possibly need. The welcome bottle of wine is such a nice touch! Would highly recommend this hotel. 11out of 10!

Authenticity & Character

Everything I imagined staying on the cliffs of Fira. Authentic and comfortable.

Location

Perfect location in Fira off the Main Street Close to the action but quite at night.

Staff

George and Stelious were so friendly and helpful and made sure we had everything we could possibly need.

Cleanliness & Comfort

Rooms were very comfortable and cleaned every day

Liana Beach Hotel & Spa

Naxos

Located right on the beach with beautiful views. Our rooms were very modern, clean and comfortable. Walkable to restaurants and shops.

Authenticity & Character

Very modern hotel

Location

We enjoyed the beach location and the local restaurants. You do need to take a cab into the town.

Staff

All the staff were very friendly and accommodating Paris greeted us upon arrival and ensured we had everything we needed.

Cleanliness & Comfort

Very clean and comfortable, room were cleaned every day.

Activity Reviews

Private Acropolis & Highlights Walk with Food Tastings

Athens

Yorgus met us at the hotel and took us into the acropolis and explained all the history with detail and humour. The food tour was also very fun. He was a great guide!

Quality of Experience

Yorgus made this so fun

Guides, Drivers and Staff

Again Yorgus was detailed and fun

Private Culture Walk with Food Tastings & Tavern Meal

Naxos

Chris was a wonderful cultural guide ! Lots of history and tasty foods.

Quality of Experience

Good tour and food

Food

All tastings we great and lunch was fantastic

Guides, Drivers and Staff

Chris was informative and fun

Private Cooking Class & Winery Visit

Santorini

Vasi met us with a driver and was very detailed in winemaking in the region. She took us to 2 wineries with generous tastings with food parings. The cooking class was the highlight of our trip. Chef John and his staff made this experience so fun and the food delicious!!! This is a Must Do in Santorini!!!!

Quality of Experience

Great wineries and incredible experience with chef John

Guides, Drivers and Staff

Vasi and driver were great!

Sunset Caldera Catamaran Cruise

Santorini

Although it was a long drive getting to the port it was a beautiful day on the water. Drinks included are very limited and no red wine😔 Dinner was delicious although the chicken was overcooked…stick with the pork or lamb.

Quality of Experience

Food

Delish but chicken overcooked

Guides, Drivers and Staff

Staff were friendly and fun!

Transport

Had to many many stops to pick up others so took a long time.

Fantastic experience all around. Itinerary was so easy to access and was an invaluable tool during our vacation. We reviewed it each day - with detail and pics, names of drivers and tour companies, map locations of meeting places made it all so easy. We loved all our tours - especially our driver Felipe who took us to Sinatra/Pena Palace. A true gentleman and historian. Our hotels were all very different in the 4 places we stayed at. We loved them all. KimKIm stayed in touch all during the vacation and were available whenever we needed them. I loved the tailor made concept and now that I’ve experienced it and kimkim knows us a little better, I will definitely use them again and recommend to anyone!

Hotel Reviews

Pousada Porto - Rua das Flores

Porto

Loved this small, boutique heritage hotel. Very upscale but homey. Excellent breakfast and service. Location location location - perfect for Porto. Would stay again in a heartbeat.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lagos Avenida Hotel

Lagos

Absolutely loved this cool, Scandinavian, boho hotel. Superb location along side the marina. Epic restaurant. The breakfasts are another level, the staff is 10/10. We tried the Avenida Restaurant als well for sinner - and it is a must. I loved the wood, rattan and natural finishes decor.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Heritage Avenida Liberdade

Lisboa

Fantastic hotel. Incredible location. Historical building. Our room was right on Liberty Street and we could not hear a thing. I think it’s one of the biggest hotel room plus bathroom that I have ever stayed at. Breakfast was not memorable but fine.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cascais Miragem

Cascais

Wow - what a hotel. This is a big modern hotel. It had a number of conferences held at while we stayed. But that did not interfere at all with our enjoyment. The pool is fabulous!!!! The restaurant/breakfast is very good. We were wonderfully upgraded to an Oceanside room, and it was really incredible. Location is very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Evening Food Walk

Lagos (Algarve)

I really enjoyed this tour. Our guide was exceptional - Sophie. She was warm, funny and knowledgeable. She took us to all the holes in the wall in Old Town Lagos. Some really authentic dishes. I would have liked to a little more history, but it was a food tour.

Quality of Experience

Food

Guides, Drivers and Staff

Douro Valley Day Trip with Wine Tastings & River Cruise

Porto

This is a great experience. Our transport was very nice and our driver Felipe was extremely personable and knowledgeable about the area, the history and wine. It is a very long tour. Maybe a bit too long for me. But included 2 wineries, I liked the first one the best. Felt like I was being welcomed into someone’s home. The river tour was just ok. You can’t really see much. You had to listen to a taped recording on an App you had to download and it didn’t work very well. The drive there was 1.5, and at a VERY fast pace, which was a little nerve wracking. lol. Overall it was fun.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fado Walk, Show & Dinner

Lisbon

This was an interesting tour. Our guide Marco? Manuel? (Sorry I can’t remember), was very knowledgeable about the history and city of Lisbon. This was lovely, however, he took us to two very high points in Lisbon that required us to was up about 1000 (lol) stairs. It was way too much for me (fairly fit 64 yr old). The view was great, but I would have liked to seen more of the city. We were then taken to the Fido Grill for authentic dinner and Fado show. This experience was just ok. Food very meh as well as the show. The restaurant was cute.

Quality of Experience

Food

Guides, Drivers and Staff

Local Secrets Excursion by Van

Lisbon

This is a great tour, especially if you want to avoid some of the steep hills in Lisbon. Our guide Joao was great and was very knowledgeable about the history and areas of Lisbon. We stopped at a few places. It was just right.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Sintra Day Trip

Lisbon

Oh my goodness - do not miss this tour. Most epic tour and driver. Fabulous pristine clean car, and our driver Felipe was incredible. So professional, kind, personable and an incredible historian. We learned SO MUCH from him. He provided just the right amount of information for us. We had “cheat the line” tickets and was able to navigate us past long lines and congestion at the Peña Palace. Again so knowledgeable - just unbelievable. Then he drove us to the town of Sinatra, where he dropped us off and we able to do what we wanted for an hour. Which was great. Just exceptional tour.

Quality of Experience

Guides, Drivers and Staff

Superior driving and guide.

Transport

Mercedes station wagon. Impeccable.

Private Cascais Highlights

Cascais

This tour was okay. Our transport was not that great and our driver although very nice, was difficult to hear because he spoke too quietly and not a lot. We didn’t know here he was taking us and didn’t communicate much during the tour. We also had no lunch and were very hungry as it was a 5 hour tour from 10am until 3pm. The sites he took us to we enjoyed but it was too long for me.

Quality of Experience

Guides, Drivers and Staff

Transport

Overall, the trip design and logistics were excellent. Tour personal were knowledgeable and wanted us to have an enjoyable and educational time. And, they all arrived on time and handled the details. The excursions were interesting ones.

The only suggestions for improvement would be a hotel location closer to attractions in Athens, and one tour guide, while overall good, one tour guide did not always position herself and enunciate well enough to be heard by the whole group.

Hotel Reviews

Oniro City

Athens

This hotel was located at a bit of a distance from sites of interest, restaurants, etc. The facilities and service were very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Elite Suites Oia

Santorini

Excellent location and amenities. The only criticism is that for persons with mobility problems, getting to and from the rooms would have been impossible.

Artion City Boutique Hotel

Iraklio

SanSal Boutique Hotel

Chania

Activity Reviews

Cave of Zeus & Knossos Palace with Lassithi Plateau from East

Greece

Athens Highlights Mythology Tour

Greece

Quality of Experience

Guides, Drivers and Staff

Transport

We guide you in the Past 2025

Greece

Quality of Experience

Excellent choice of excursions. Tour guide was difficult to hear/understand.

Guides, Drivers and Staff

Transport

The Real Cretan Cooking Experience

Chania

Private Biblical Tour of Ancient Corinth & Isthmus Canal

Greece

Catamaran Sunset Cruise 2025

Santorini

Private round transfer anywhere in Santorini

Santorini

Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her

Greece

My husband , 29 year old daughter and I just returned from a wonderful 9 day trip to The Netherlands & Belgium. Mieke did a fantastic job tailoring the trip to our needs. She picked perfect hotels that provided room for 3 adults. Once she understood our family dynamics she was able to tailor our daily itineraries . Highlights for us were: Visiting the Kuekenhof Gardens, Touring Kinderdijk windmills & exploring The Adoration of the Mystic Lamb using the 3 D tour! Mieke also gave us restaurant recommendations and tips for navigating each city. When we arrived she had a well organized package for us with all of our travel documents. And prior to the trip, Mieke was accessible for phone conversations to discuss our trip. This aspect of the service was invaluable and helped solidify our plans. This is our 2nd time traveling with KimKim and I could not be more pleased.

Hotel Reviews

Hotel des Arts

Amsterdam-Centrum

We had a room for 3 adults. Loved the decor and the view of the canal. The room & bathroom were on the small side but, doable. The breakfast was very nice. Great location. Perfect for our trip.

Authenticity & Character

Decor was pretty

Location

View of the canal. Across from the metro. Walking distance to everything.

Staff

Very nice. Helpful.

Cleanliness & Comfort

Room was clean. Just a little small. Hard to find a place for 3 bags.

Ghent River Hotel

Ghent

Room was comfortable and provided a very good amount of space for 3 adults. Shower room was a nice size.

Authenticity & Character

Room was a very nice size. Breakfast room was on the rooftop and light and airy with a patio.

Location

Walking distance to everything.

Staff

We were not greeted well by the hotel. When we checked in there was no welcoming manner. The man seemed put out.

Cleanliness & Comfort

Comfortable. There is a bathrobe. Loved the exposed brick wall and the high ceilings. Bedspreads and towels were not special. No color or uniqueness to decor.

Activity Reviews

Amsterdam - Canal cruise (join in)

The Netherlands

Public Transport Pass Amsterdam

The Netherlands

Loved having our card and being able to navigate the trains and trolleys when we needed them.

Haarlem - self-guided cycling route to Keukenhof & through tulip fields

Belgium

Unfortunately the tulip fields were no longer in bloom when we got there. Apparently we missed it by 1 day. Also, we needed better biking directions. We had trouble following the path. That said, people were very happy to help. Also, enjoyed having E- bikes!!! LOVED the Keukenhof Gardens!!! So beautiful!

Day trip to Haarlem

The Netherlands

We didn't spend very much time in Haarlem. We were there just to head out to the gardens. Biking to Kuekenhof gardens was fun but, the directions from the bikeshop were a little challenging. People are very happy to help you out.

Amsterdam - Private guided walking tour on Jewish History

Amsterdam

Inbal , our guide, was very knowledgeable.

Amsterdam - Jewish Museum & Portuguese Synagogue

Amsterdam

Synagogue is so beautiful. History of the area very interesting. Did not see the museum.

Ghent - Adoration of the Mystic Lamb

Belgium

AMAZING!!! Did the 3 D tour and it was such a fun and informative experience!!

Ghent - Gravensteen - Castle of the Counts

Belgium

The outside of the castle is way more interesting than the inside.

Amsterdam - Anne Frank House

Belgium

Very well organized and informative. Powerful experience.

Amsterdam - Van Gogh Museum

Belgium

Wonderful!

Ghent - Day trip to Bruges

Ghent

Pretty city. Think it would have been better if we had a tour guide when we arrived. We did do the bus tour on our own. It was expensive and just okay. But, it did give us a chance to see all around the city. Climbed the Belfry and that was wonderful.

Amsterdam - Rijksmuseum

Belgium

Beautiful museum!

Explore Ghent with a CityCard

Belgium

Easy to show card and take buses and canal tour.

Rotterdam - Kinderdijk windmills by public boat (waterbus)

Belgium

Loved this experience. Very interesting!!

8Ghent - Private guided walking tour

Ghent

Wonderful tour guide!!!

Trip to Croatia was amazing. Equally amazing was working with Robi! He was extremely knowledgeable, helpful, responsive and seemed genuinely invested in our experience in Croatia being as fun and positive as possible. Also, his assistance with connecting us with guide Antea was wonderful. She was a terrific guide; filled with great knowledge of the history of Croatia and was fun and engaging.

Couldn't recommend both of them enough. Thank you Robi for helping us have a memorable time in your beautiful country!
Sheri