Kimkim Trip Reviews

4.8
Based on 18,402 ratings
Read 18,402 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

August 2024 South Africa Vacation
South Africa | Aug 4 - Aug 15, 2024

Glicelda
Glicelda B.
Saint Matthews, KY | Reviewed on Sep 22, 2024
Without a doubt, one of my most favorite vacations despite missing four days due to flight disruptions. The first part of our trip, we spent three nights in Cape Town and stayed at the La Splendida Hotel with an ocean view and minutes away from the waterfront. Bridget Wilcox was our tour guide in Cape Town to a Penguin Safari, a drive along the coast to Cape Point, Hirschenbosch Botanical Gardens and wine tasting. Bridget was friendly, informative, funny, and knowledgeable. We enjoyed... Read more

Without a doubt, one of my most favorite vacations despite missing four days due to flight disruptions. The first part of our trip, we spent three nights in Cape Town and stayed at the La Splendida Hotel with an ocean view and minutes away from the waterfront. Bridget Wilcox was our tour guide in Cape Town to a Penguin Safari, a drive along the coast to Cape Point, Hirschenbosch Botanical Gardens and wine tasting. Bridget was friendly, informative, funny, and knowledgeable. We enjoyed having Bridget as our tour guide while in Cape Town. I appreciated, Laurel, a representative from Capi Tours, meeting my husband and I at the airport while we waited for our ride to the hotel given the chaotic start we had. From Cape Town, we flew to Kruger National park - Shalati. The 3 day safari was the highlight and best part of our adventure. Shalati did not disappoint from the staff, accommodations, food, surroundings/atmosphere and overall experience. Definitely exceeded all of my expectations. Benedict from what I observed ran the place well, professional, helpful and made it a point guests were taken care of. Shout out to Subisiso and Lurrecia, both waited on us the majority of our stay and super friendly and helpful. The game drives were quite an experience like no other. We were able to see 4 of the Big Five and in complete awe of seeing them in their nature habitat. The last leg of our vacation, we flew to Zimbabwe. We saw Victoria Falls (no dead pool swimming) but pretty neat regardless and then a Bomba dinner that evening. Our last night, we had lunch at Dusty Road and a sunset cruise. It was such a pleasant evening on the cruise and surprisingly had a great time.

My biggest complaint: La Splendida Hotel and theft. We had a few items laundered with a next day return. I picked up my clothes at the front desk from Lucille (manager) the morning of our last day in Cape Town. I took the clothes to my room and left for our all day wine tasting tour. When we returned, I noticed 4 of our laundered items were missing. I immediately notified the front desk and was told to talk to the manager in the morning, which was the morning we were flying to Kruger National Park. Lucille tried to deflect that it was a possible mix up with another guest's request, plausible but very unlikely. Someone with a key entered our room while we were away and stole our clothes!! We had laundry service at Shalati and Pioneer and had no issues or experienced theft of any kind. Apparently, others have also reported theft at La Splendida (something we found out later after the fact). With a service such as Kim Kim, it is their responsibility to vet hotels, tour guides, etc. and ensure they are reputable before recommending to their guests. I paid for and relied on Kim Kim's expertise to do that on my behalf. In this regard, they failed in my opinion. Stephanie did work with the hotel to recover the stolen clothes. It's been almost 6 weeks since we've been back and I have yet to receive them, if ever.

Hotel Reviews
Pioneers Lodge Victoria Falls
Victoria Falls,

Loved the quaintness and coziness of Pioneers!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kruger Shalati Bridge House Suites

From the moment we arrived to departure, service was top notch. Everyone was friendly, welcoming and helpful. Wonderful experience and highly recommend!

Authenticity & Character
Location
Being able to see elephants, hippos, baboons from our room was incredible!
Staff
Shout out to Subisisco and Lurrecia!
Cleanliness & Comfort
La Splendida
Mouille Point, Cape Town

Theft! Need to hire trustworthy employees. Online pics were so misleading because our room was no where near what was shown in the pics!

Activity Reviews
Dusty Road Lunch Experience
Dusty Road Lunch Experience
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Full day penguin safari - Cape Peninsula
Full day penguin safari - Cape Peninsula
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Tour Victoria Falls
Tour Victoria Falls
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Boma Dinner and Drum Show
Boma Dinner and Drum Show
Victoria Falls
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kruger Shalati Train on a bridge
Kruger Shalati Train on a bridge
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Cruise - Signature Deck
Sunset Cruise - Signature Deck
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Arrival at Kruger National Park
Arrival at Kruger National Park
Kruger National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Oct 07, 2024
Dear Glicelda and Steve, Thank you so much for taking the time to share your detailed feedback on your recent adventure! I’m thrilled to hear that despite the unfortunate disruptions with your international flights prior to arrival, it turned out to be one of your favorite vacations. It’s wonderful to know that you enjoyed your time in Cape Town and that Bridget made such a positive impression—she really is one of our gems. I’m glad that the highlights, from the penguins to Cape Point and... Read more

Dear Glicelda and Steve,

Thank you so much for taking the time to share your detailed feedback on your recent adventure! I’m thrilled to hear that despite the unfortunate disruptions with your international flights prior to arrival, it turned out to be one of your favorite vacations. It’s wonderful to know that you enjoyed your time in Cape Town and that Bridget made such a positive impression—she really is one of our gems. I’m glad that the highlights, from the penguins to Cape Point and wine tastings, made lasting memories.

Shalati sounds like it was everything you hoped for and more! I’ll be sure to pass on your lovely compliments to Benedict, Subisiso, and Lurrecia, who will be delighted to hear how much they contributed to your unforgettable safari experience. And it sounds like your time in Zimbabwe was equally magical—Victoria Falls, the sunset cruise, and Bomba dinner are always such unique and enriching experiences!

However, I was truly sorry to hear about the unfortunate incident at La Splendida. Please know that I completely understand your frustration and disappointment. Situations like these are not only upsetting but also a breach of the trust you had placed in us. I assure you that this feedback is being taken very seriously. I have been in regular contact with the manager of the hotel and continue to follow up on your missing items. I will make sure to keep you updated on any progress and work towards a resolution.

Your feedback is invaluable to us, and we will be reviewing this hotel to ensure that future guests do not experience a similar issue. Thank you again for your patience, and I will continue to do everything I can to assist in recovering your items. Your loyalty and trust are important to me, and I deeply regret that this incident has marred an otherwise wonderful experience.

Warmest regards,
Stephanie Louw

Increíble once in a lifetime trip!
Colombia | Sep 11 - Sep 14, 2024

Kelly
Kelly K.
Ashburn, VA | Reviewed on Sep 22, 2024
Increíble once in a lifetime trip! Our guide heraldo was excellent - Very knowledgeable and helpful along the way. Hands down the most adventurous trip we’ve ever taken. The untouched nature was amazing. Read more

Increíble once in a lifetime trip! Our guide heraldo was excellent - Very knowledgeable and helpful along the way. Hands down the most adventurous trip we’ve ever taken. The untouched nature was amazing.

Hotel Reviews
Maloka Napü
Puerto Narino

Bare bones hotel. Fans were great touch. Staff was very friendly and provided fresh cold water.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Frog in sink and linens were questionable
Reserva Natural Marasha
Puerto Alegría

Excellent setting on remote lake. Activities were awesome including fishing and kayaking as well as caiman watching. Note no power after a certain time of night and absolutely no cell service. Fully unplugged and relaxing.

Authenticity & Character
One of a kind!
Location
Picturesque lakeside setting
Staff
Extremely knowledgeable and friendly. Didn’t speak English but so welcoming
Cleanliness & Comfort
Reserva Natural Tanimboca
Leticia - Amazonas

Incredible experience. Truly at one with nature. Note it’s a treehouse with no power in the middle of the jungle but amazing to experience sleeping at one with nature. Food was good and night walk was a can’t miss.

Authenticity & Character
Totally unique. Unmatched in nature and eco.
Location
Staff
Very knowledgeable and professional.
Cleanliness & Comfort
As in the middle of the jungle there were bugs in room. But mosquito nets a good touch. Rats on roof and inside kitchen walls.
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Sep 30, 2024

Dear Kelly,
Thank you so much for your wonderful review and all the pictures! We are thrilled to hear that your trip to the Amazon was such an incredible and adventurous experience. It’s fantastic that your guide was able to enhance your journey with his knowledge and support. Colombia's untouched nature truly is something special, and I’m so happy you had the opportunity to enjoy it.
Wishing you many more adventures in the future!
Best regards,
Michael & The Chaska Tours Team

Amazing Italy Adventure
Italy | Sep 10 - Sep 19, 2024

Brenda
Brenda S.
Ashburn, VA | Reviewed on Sep 21, 2024
Our recent trip to Italy, organized by Kim Kim, was absolutely flawless. As it was our first time visiting, we relied heavily on their expertise, and we wouldn't change a thing about the experience. From start to finish, everything was incredibly well-organized, making our trip smooth and stress-free. Kim Kim handled all our train and private transfers seamlessly, and our hotels were perfectly located in the heart of the action, allowing us to walk everywhere. They also provided invaluable... Read more

Our recent trip to Italy, organized by Kim Kim, was absolutely flawless. As it was our first time visiting, we relied heavily on their expertise, and we wouldn't change a thing about the experience. From start to finish, everything was incredibly well-organized, making our trip smooth and stress-free.

Kim Kim handled all our train and private transfers seamlessly, and our hotels were perfectly located in the heart of the action, allowing us to walk everywhere. They also provided invaluable advice on which tours to book ahead of time and gave us a comprehensive list of other activities to explore at our leisure.

What stood out most was how thoughtful they were about our itinerary. They planned it around our arrival times, ensuring we had time to settle in before immersing ourselves in each city. Their suggestions, like visiting elevated viewpoints in Rome and Florence upon arrival, gave us a perfect introduction to each destination.

Communication throughout the trip was excellent, which greatly helped to ease any anxiety we had. We also loved the convenience of the Trip Plans App, which had all our activities, bookings, and digital tickets neatly organized in one place.

Kim Kim truly thought of everything and made our trip an unforgettable experience. Highly recommend!

Hotel Reviews
Albergo Marin
Venice

Perfect location. It was great to see the gondolas and singers right outside our window.

Authenticity & Character
Location
Walking distance to all districts
Staff
Cleanliness & Comfort
Atmosfere Guest House - 5 Terre e La Spezia
La Spezia

We felt safe. Bed was comfortable. We liked the terrace. Room was a little on the small side.

Authenticity & Character
Location
Close to train station, close to breakfast spots. We thought we may be in one of the 5 villages. The feel of La Spezia was not what we expected.
Staff
Little contact with staff.
Cleanliness & Comfort
Hotel Mozart Rome
Roma

Great location. A little small. No views.

Authenticity & Character
Location
Staff
Breakfast staff was very attentive.
Cleanliness & Comfort
Hotel Orto de' Medici
Florence

Beautiful large room with a view of garden. They provided a bottle of champagne upon our arrival. The hotel was within walking distance to all the city highlights.

Authenticity & Character
Location
Walking distance to the city highlights and just far enough away from the crowds.
Staff
Cleanliness & Comfort
Activity Reviews
Venetian Lagoon Experience: Rowing in Venice
Venetian Lagoon Experience: Rowing in Venice
Venice

We had a great time learning how to row! The guides were engaging and helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Cinque Terre Sunset Cruise & Aperitif
Cinque Terre Sunset Cruise & Aperitif
Cinque Terre

Fun, informative. We met 4 other couples and had a great time. The villages are breathtaking from the water.

Quality of Experience
Food
No food was provided, but the wine and beer were flowing
Guides, Drivers and Staff
Danny was very knowledgeable about all 5 villages.
Transport
Excursion to Tuscany:  Chianti Winery Visit & San Gimignano
Excursion to Tuscany: Chianti Winery Visit & San Gimignano
Italy

Check out this review of Small-Group Vernaccia di San Gimignano Wine Tour - White and Red Wines on Tripadvisor: https://www.tripadvisor.com/ShowUserReviews-g187895-d18976319-r969954725-Small_Group_Vernaccia_di_San_Gimignano_Wine_Tour_White_and_Red_Wines-Florence_T.html

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit of Florence Including David and Duomo
Guided Visit of Florence Including David and Duomo
Italy

Brenda was energetic, funny and personable. She was very knowledgeable. The timing of the tour was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit: Vatican Museums & Sistine Chapel
Guided Visit: Vatican Museums & Sistine Chapel
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
We walked
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 27, 2024

Hi Brenda, thank you so much for your review! 🤩 I am glad to hear you have enjoyed your vacation and that everything went just as we planned 😎 I am glad to hear that all the advices were useful and you had wonderful time visiting Italy. Looking forward to help you plan your next adventure. Kind regards, Anita and Espiritu Travel Family

Ireland/Scotland
Ireland | Sep 3 - Sep 19, 2024

Ralene
Ralene G.
Flagami, FL | Reviewed on Sep 21, 2024
We loved the fact that we had walking tours in each city the day we arrived and the trip got better and better each day. I couldn’t have planned this trip on my own. All the different places we stayed kept us excited for what was next. The best dinner we had was at Rufflets in St Andrew’s. If we were too tired to go out to eat, the locations we stayed served very good food. Read more

We loved the fact that we had walking tours in each city the day we arrived and the trip got better and better each day. I couldn’t have planned this trip on my own. All the different places we stayed kept us excited for what was next. The best dinner we had was at Rufflets in St Andrew’s. If we were too tired to go out to eat, the locations we stayed served very good food.

Hotel Reviews
Hotel du Vin & Bistro Glasgow
Glasgow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was huge with the tallest ceilings I have ever seen.
The Machrie
Islay Island
Authenticity & Character
Location
Staff
restaurant staff was excellent
Cleanliness & Comfort
very comfortable beds and linens
The Manor House
Oban
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bunchrew House Hotel
IV3 8TA
Authenticity & Character
Location
A bit out of town but it was peaceful and quiet
Staff
Cleanliness & Comfort
Rufflets St Andrews
St. Andrews
Authenticity & Character
Loved staying in the Shepard Hut. We used the amazing copper bathtub after a day of golf.
Location
Staff
Cleanliness & Comfort
Market Street Hotel
Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Glenlo Abbey

Beautiful.

Authenticity & Character
Location
Staff
We had a slow leak in the tire of our car. The bellmen pumped up the tire for us and made sure it was still at the right PSI for our drive to the airport that morning.
Cleanliness & Comfort
Cahernane House Manor Hotel
Killarney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Perryville House
County Cork
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Trinity Townhouse
Dublin

location was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Johnnie Walker Tasting Experience - Whisky Explorers
Johnnie Walker Tasting Experience - Whisky Explorers
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

Great learning the history.

Quality of Experience
Guides, Drivers and Staff
Private transfer in town
Private transfer in town
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Galway Evening Food Tour
Galway Evening Food Tour
Galway

food was very good. There was so much we couldn’t finish it.

Quality of Experience
Guides, Drivers and Staff
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

Lots of people there but was worth to see.

Quality of Experience
Guided Killarney National Park Walking Tour
Guided Killarney National Park Walking Tour
Killarney

We walked through the forest on trails. Fun to see something we would have never discovered on our own.

Quality of Experience
Guides, Drivers and Staff
Richard Clancy was great!
Transport
Kinsale Walking Group Food Tour
Kinsale Walking Group Food Tour
Kinsale

Walking through town and learning history.

Quality of Experience
Guides, Drivers and Staff
A Round of Golf at Jameson Golf Links, Portmarnock
A Round of Golf at Jameson Golf Links, Portmarnock
Ireland
Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on Sep 27, 2024

Ralene & Vince!

I'm so glad you enjoyed your holiday with us! You were so amazing to work with...totally open to any suggestions I made and so lovely to communicate with :) You managed to see so much of both countries and I'm glad you loved the places, guides and experiences we chose for you...with some wonderful golf courses squeezed in too!

Thanks so much for choosing to work with us!

Justine & the High Point Holidays Team

Nature trip
Colombia | Sep 10 - Sep 12, 2024

J
JOYCE R.
Los Angeles, CA | Reviewed on Sep 21, 2024
Many thanks to Michael and the kimkimteam for making my tailored excursions to the Tatacoa Desert and Cocora Valley a wish come true. Your patience and accommodation has truly contributed to making my trip to Colombia a memorable one. And for this, I give many thanks! Read more

Many thanks to Michael and the kimkimteam for making my tailored excursions to the Tatacoa Desert and Cocora Valley a wish come true. Your patience and accommodation has truly contributed to making my trip to Colombia a memorable one. And for this, I give many thanks!

Hotel Reviews
TATACOA STAR ECOHOTEL
Villavieja, Huila

Encanto, treehouse themed hotel with comfortable bathrooms, A/c and cable television. Staff were friendly and easy to communicate with. Breakfast was made to order.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Salento Real Eje Cafetero
Salento

Centrally located to shops and restaurants, beautiful aesthetic with clean, comfortable rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cocora Valley & Salento
Cocora Valley & Salento
Colombia

I road in an open top jeep along open farmlands to get to the Cocora Valley and it was very scenic and liberating. There are different hiking trails and it's not difficult, but the incline up the hill is noticeable. My guide, Carlos, was informative and I learned about the background of the wax palms, its history and preservation. The nature is beautiful. The area is so green and the trees have to be experienced firsthand to see their remarkable endurance and height. The weather was excellent in the morning with a breeze.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Tatacoa Desert
Visit to Tatacoa Desert
Colombia

This is a breathtaking desert! During this trip I learned about the prehistoric animals that roamed these lands and the current animals and plants that thrive there. I got to experience the juxtaposition of the red desert and the grey desert. This is a unique experience to walk through a remarkable landscape. It's an easy walk and the cool breeze in the morning made the walk comfortable, especially at the grey desert.

Quality of Experience
Guides, Drivers and Staff
Transport
I rode in a tuk-tuk to get around and the experience felt much more authentic as you can feel the road below and take in the air.
Visit Tatacoa Desert's Astronomical Observatory
Visit Tatacoa Desert's Astronomical Observatory
Villavieja

What better way to experience the solar system then out in nature under the desert skies? Guillermo was enthusiastic and informative about the locations of the constellations, we were able to see Saturn, Alpha Centuari stars, the moon up close and the positions of the stars through his telescope.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Sep 30, 2024

Dear Joyce,
Thank you so much for your kind words! I’m thrilled to hear that your excursions to the Tatacoa Desert and Cocora Valley were a dream come true. It was a pleasure working with you to tailor your trip. Your feedback means a lot to the entire team - thank you so much!
Wishing you all the best in your future travels!
Warm regards,
Michael

All Went as Planned!
Greece | Sep 6 - Sep 20, 2024

C
Carmen H.
Dallas, TX | Reviewed on Sep 21, 2024
Our group of six people spent 14 amazing days in Greece, and we never had any problems with our itinerary or reservations. The hotel accommodations and tours were as described in the our itinerary and the guides were excellent. We visited Athens, Naxos, Santorini, and Crete. We interacted with over 8 guides and 10 drivers. All the tours and transfers were on time and we traveled in luxury private cars. Our local specialist, Angela was readily available to answer any questions we had. She... Read more

Our group of six people spent 14 amazing days in Greece, and we never had any problems with our itinerary or reservations. The hotel accommodations and tours were as described in the our itinerary and the guides were excellent. We visited Athens, Naxos, Santorini, and Crete. We interacted with over 8 guides and 10 drivers. All the tours and transfers were on time and we traveled in luxury private cars. Our local specialist, Angela was readily available to answer any questions we had. She always responded quickly and on a few occasions made some last-minute changes we requested. I am so happy to recommend Angela for your trip to Greece.

Hotel Reviews
18 Grapes Hotel Naxos
Naxos

18 Grapes Hotel in Naxos was our favorite of the four hotels during our Greece trip. This hotel hit all the marks, beautiful property, elegant rooms, quality food, and genuinely friendly and attentive service. Breakfast selections were from a menu and made to order. Eating areas included indoor/outdoor areas. The hotel staff were ALL so accommodating and attentive. They made us feel like we were part of their family. This was the hotel where I felt most relaxed and happy to sit by the pool and enjoy the sun.

Authenticity & Character
The hotel is modern with a Grecian design. The pool and eating areas were very clean and inviting. Sunsets could be viewed from the outdoor cocktail lounge which included an infinity pool.
Location
We could walk to shops, restaurants and the beach.
Staff
The staff is what maked this hotel so enjoyable. When we arrived we were greeted by the hotel owner, and introduced to many of the staff. Throughout our stay we were treated with friendly smiles and attentive service by all staff members.
Cleanliness & Comfort
The hotel is new and the rooms are very clean and comfortable. All of our rooms had private patio areas and partial views of the sea.
DOM Boutique Hotel
Heraklion

This hotel was very conveniently located in the city center and walking distance to a small grocery store, museums, shops, and restaurants. The room was a small size hotel room. Breakfast was included and consisted of a wide selection of a la carte food and drinks.

Authenticity & Character
This was a generic big city hotel.
Location
After spending our days touring Crete, it was nice to be able to enjoy evenings close to the hotel. Many great restaurants in the area.
Staff
Front desk staff was available when needed.
Cleanliness & Comfort
Ava Hotel & Suites
Athens

This hotel was very conveniently located in an area that was walking distance to the acropolis, museums, shops, and restaurants. The room we had was a two-room suite with a kitchenette, refrigerator and microwave. This was the largest room we had during our visit to Greece. Breakfast was included and consisted of a wide selection of a la carte food and drinks. Overall, a very pleasant experience.

Authenticity & Character
Location
Staff
Staff was polite, but not friendly.
Cleanliness & Comfort
Iliovasilema Hotel and Suites
Santorini

The Iliovasilema Hotel in Santroini had beautiful views of the sea with a patio area outside the room to sit and enjoy the views. The hotel is built into the side of the mountainous terrain of Santorini which requires access to the rooms by narrow stairways. The size of the rooms seems to vary considerably. We were assigned an extremely small room.

Authenticity & Character
The hotel provided the authentic views of the sea often expected in Santorini. Breakfast was made to order from a menu and brought to the room. However, the rooms seem to vary considerably at this hotel. We stayed in a very small room which had the bedroom against the rock of the mountain cliff. The back wall of the tiny bedroom was the rough rock face of the mountain cliff. Our travel companions had much bigger rooms and were paying the same price. After the first night, we were moved to a bigger room, but we had to pay extra for the upgrade. Better descriptions of the room layouts would have been helpful.
Location
The location was good because it allowed amazing views of the sea. The hotel was walking distances to other hotels, however the hotel was not walking distance to any shopping areas or restaurants.
Staff
The hotel staff was available when needed. They have to bring (carry) your luggage to the room because of the narrow stairways.
Cleanliness & Comfort
The room was clean and comfortable. Nothing extraordinary considering the extra price for upgrading our room.
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Sep 22, 2024

Yeia sou Carmen,

I am really happy to know that you enjoyed your time here in Greece with us. 🙂

Liking the tours and drivers/vehicles during transfers is great!

I appreciate your feedback. I see you mention that the staff of Ava Athens was polite but not friendly. It would be great and very helpful if you could elaborate on that. I would honestly like to know what happened - if something happened -. That would really help me and future travelers too 🙂

Efcharisto very much!

We all look forward to seeing you coming back soon!
Angela and the GA Trips team

Would recommend to anyone
Scotland | Sep 9 - Sep 17, 2024

E
Emmett W.
Denver, CO | Reviewed on Sep 21, 2024
The trip planning process was incredibly easy and we were supported the entire way through by Pauline and the kimkim staff. Once we were on our vacation, we were able to continue contacting Pauline when we had a few snags at hotel check in, which she expertly handled. Using kimkim took a lot of stress out of traveling and is something that we’ll consider using again in the future! Read more

The trip planning process was incredibly easy and we were supported the entire way through by Pauline and the kimkim staff. Once we were on our vacation, we were able to continue contacting Pauline when we had a few snags at hotel check in, which she expertly handled. Using kimkim took a lot of stress out of traveling and is something that we’ll consider using again in the future!

Hotel Reviews
The Royal Hotel Portree
Portree
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Garrison Hotel
Fort William
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apex City of Glasgow Hotel
Glasgow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
No.32 Hotel
Edinburgh

Small issue at check in, but it was quickly resolved. We were incredibly welcome for our whole stay and loved the amenities.

Authenticity & Character
Location
Near the train station and an easy walk to the city center
Staff
Cleanliness & Comfort
Malmaison Aberdeen
Aberdeen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rufflets St Andrews
St. Andrews
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alban & Abbey House
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was awesome, the bed and pillows were quite uncomfortable though
Local specialist: Pauline Mathieu

Vineyard at Quinta da Pacheca was excellent.
Portugal | Sep 6 - Sep 17, 2024

M
Mary M.
Spokane Valley, WA | Reviewed on Sep 21, 2024
Vineyard at Quinta da Pacheca was excellent. The guide we had, Fabio, was very well versed in the winemaking process, and answering many questions we had. The service was excellent for lunch, food and wine pairings was excellent. It was probably the favorite for us of our whole trip. Mary and Bruce Read more

Vineyard at Quinta da Pacheca was excellent. The guide we had, Fabio, was very well versed in the winemaking process, and answering many questions we had. The service was excellent for lunch, food and wine pairings was excellent. It was probably the favorite for us of our whole trip. Mary and Bruce

Hotel Reviews
Cascade Wellness Resort
Lagos
Authenticity & Character
Location
Cleanliness & Comfort
Cleaning staff was insufficient to be rated 5 star, maybe better training to have essential items in room like tissues for our 3 night stay. No extra pillows or blankets. Curtain rods and toilet paper holder were broken from the start of our stay, which we did mention to staff twice.
Heritage Avenida Liberdade
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cascais Miragem
Cascais

Great pool area and staff members did a great job. Wish we would have stayed there anther day longer.

Authenticity & Character
From lobby to pool was 5 star for sure, impressive elevator with view and sitting areas add luxury to this hotel.
Location
Ocean front view was amazing.
Staff
Very attentive to our dining pleasures.
Cleanliness & Comfort
Luxurious huge King bed, 5 star attentive cleaning staff before and after we arrived.
Maison Albar - Le Monumental Palace
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Such a Great 5 Star Hotel, everything from check in to check out Very attentive to our needs in the Hotel, our room, the amenities were excellent and the Bar staff was excellent.
Activity Reviews
Farewell
Farewell
Lisbon Int. Airport (LIS)

Rush hour traffic on the freeway. Pick up was at 0730, Not sure if there was a better way to get to Airport. Luggage did not get on our connecting flight to London on time.

 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

Fun boat tour, saw amazing cave and cliff formations, along with waterfalls.

Quality of Experience
Guides, Drivers and Staff
Captain was very good at guiding his boat in narrow spaces. Was exciting!
Transport
Transfer from Porto to Lagos
Portugal
Guides, Drivers and Staff
Transport
Driver was attentive to our needs for stops along the way.
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Fun boat ride to see beautiful Duro River.

Quality of Experience
Guides, Drivers and Staff
Captain was informative about area
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Excellent service, great food choices, 5 star service with wine pairings.

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Absolutely excellent experience

Quality of Experience
The guide Fabio, at Vineyard was very informative and interesting to listen to. The lunch service and wine pairings were wonderful.
Guides, Drivers and Staff
Transport
He pointed out interesting sites along the way.
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Driver was pleasant, informative of area, and talkative
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Driver was attentive to our needs.
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Sep 26, 2024

Hey Mary and Bruce
Thank you so much for your feedback, kind words and constructive feedback.
I am super happy to know you had a wonderful time in Portugal.
Muito Obrigado!!
Your friend in Portugal - João

Unbelievable Experience with KimKim!
Spain | Sep 7 - Sep 20, 2024

Steven
Steven M.
Newark, NJ | Reviewed on Sep 21, 2024
I was initially referred to KimKim by a family friend who had a great experience. Due to my work schedule and never traveling abroad before, I needed a company I could trust to set my trip up the right way. Raquel was not only super responsive and helpful, but she also listened to everything I wanted out of a trip to Spain and Portugal and custom created a trip beyond what I could imagine. This trip was 5 cities over 2 weeks. 5 hotels, 2 train transfers, and multiple flights (not counting... Read more

I was initially referred to KimKim by a family friend who had a great experience. Due to my work schedule and never traveling abroad before, I needed a company I could trust to set my trip up the right way. Raquel was not only super responsive and helpful, but she also listened to everything I wanted out of a trip to Spain and Portugal and custom created a trip beyond what I could imagine. This trip was 5 cities over 2 weeks. 5 hotels, 2 train transfers, and multiple flights (not counting getting to and from the EU from the US) and she made it as clear and easy to follow as absolutely possible. I do not speak Spanish or Portuguese for reference, and yes it was still extremely easy to follow. Each activity that was arranged was an incredible and memorable experience with a guide who was a true local with local experience and connections. Writing this, I honestly can’t think of a critique I could even give. My expectations were met within the first couple days, then exceeded at about half way through the trip. The rest was all a bonus. If you are reading this review because you might be skeptical or questioning whether or not to use KimKim or Raquel, just know I had my concerns as well. I am now 2 days back and wrote this review and I cannot recommend this service enough if you want a truly memorable experience.

Hotel Reviews
Dear Lisbon - Gallery House
Lisbon
Authenticity & Character
This hotel was clearly renovated from a traditional Lisbon apartment building and gives you a traditional feel with modern amenities. Very very cool place to stay
Location
Very nice area located and very close to amazing restaurants but not so centrally located that it is loud at night from street activity
Staff
Super welcoming and always helpful
Cleanliness & Comfort
Despite being a traditional building, the carpets and rugs do not even have stains on them. The “mini-split” AC units were fantastic
Catalonia Porto
Porto
Authenticity & Character
Blends in great to surrounding areas and retains a Portugal charm. Also truly an amazing breakfast
Location
Excellent location to city center and the river
Staff
Not only was the staff very friendly to deal with but also happy to help at a moments notice
Cleanliness & Comfort
EVERYTHING was clean all the way down to the inside of the mini fridge
H10 Puerta de Alcalá
Madrid
Authenticity & Character
The hotel was just remodeled so it had a very cool and “swank” design
Location
In a VERY nice part of town and was centrally located to many great restaurants
Staff
Everyone involved was very helpful. This was one of 5 hotels we stayed at so unfortunately I do not have any names to mention
Cleanliness & Comfort
Very comfy beds and clean all around from the lobby to breakfast bar to the hotel bar to our room
Intelier Victoria
San Sebastian
Authenticity & Character
Great rooftop views, incredible breakfast, very clean
Location
Great central location to the old town and everything is accessible by foot
Staff
So incredibly nice and helpful. Everyone seems truly happy to work there.
Cleanliness & Comfort
EVERYTHING was very clean. From the lobby to the showers to even the elevator
NH Collection Barcelona Pódium
Barcelona
Authenticity & Character
Did not feel out of place and it felt like you were a part of the city
Location
Great location for activities and rich in culture
Staff
Incredibly nice and helpful
Cleanliness & Comfort
Activity Reviews
Visit Traditional Basque Coastal Towns & a Txakolli  Winery Visit
Visit Traditional Basque Coastal Towns & a Txakolli Winery Visit
San Sebastián
Quality of Experience
Guides, Drivers and Staff
Transport
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Initially, we had a hike planned that unfortunately got cancelled due to the tragic wildfires that happened in Portugal at this time. Our hike got rescheduled to another area along the Sintra Coast. We got paired with Falis, and this might have been the best highlight of an already incredible trip. Falis prepared the hike according to us and what WE felt comfortable with. I am a 30 year old and I am in good shape. We did a roughly 15 km hike that was unlike anything I could have imagined. This was a private costal hike to a private beach and through small costal towns that was beyond anything I could have imagined. The terrain was tough but I can personally handle it. Felis was 100% prepared for anything and knew all the best routes that were the opposite of any “tourist” walk. I will never forget this experience. Felis is now a true friend after my experience. He even personally selected food for lunch and provided it to us. Unbelievably beyond my expectations.

Quality of Experience
Felis and the views. I knew nothing of what the Portugal coast had to offer and was completely blown away
Guides, Drivers and Staff
Felis is truly one of the most welcoming guys I have ever met that you could tell, this is what he loves to do and he loves giving you a memorable experience.
Transport
Felis met us at the hotel and transported us to the hiking destination. As easy as absolutely possible.
Go West to Belém TukTuk Tour
Go West to Belém TukTuk Tour
Lisbon

This was my first time on a Tuk Tuk and Catalina provided a great knowledge base of the city. She took us to great places and gave us exclusive access to some things that made the city so great.

Quality of Experience
Great knowledge from Catalina
Guides, Drivers and Staff
Catalina’s enthusiasm for the city of Lisbon
Private Guided Visit of Porto
Private Guided Visit of Porto
Porto

Emanuel is a local expert and was such an amazing guide to have. His knowledge of the city and its history is so vast you were getting a college semesters worth of history in a 3 hour tour. He loves the city and gets you to love it too.

Quality of Experience
Emanuel’s knowledge and expertise
Guides, Drivers and Staff
Emanuel’s enthusiasm and attention to city detail along with local pointers for things to do later
Foodie Experience in Porto
Foodie Experience in Porto
Porto

This was one of many food tours we took on this trip and we had Jon (Jean) as our guide. This man was incredible. Not only was Jon a knowledgeable local guide who knows the city well, he was also a chef. So all meals were expertly picked with a chefs taste and Jon was about as entertaining and knowledgeable guide as you could ask for. Meals ranged from local meats and cheeses with authentic port wine to local hot spots with authentic dishes

Quality of Experience
Wide variety and incredible guidance
Food
Absolutely everything
Guides, Drivers and Staff
Jon (Jean) was amazing and a local expert.
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

When first getting into Madrid, I wasn’t sure how much I would love the city. Just coming from Barcelona and San Sebastián, Madrid was massive and had a different vibe all together (not bad or dangerous, just very different than the other 2). Sean (our guide) was the game changer for my impression of the city. He showed us the real Madrid that I’m sure not a lot of tourists get to see or understand. If it wasn’t for Sean, I don’t know if I would have enjoyed Madrid as much as I did. He has an awesome local knowledge base of the city and helped us navigate the city much better. By the end, Sean became a friend we met along the way through our journey and I mean that in the most professional way possible.

Quality of Experience
Sean. He was welcoming and extremely knowledgeable
Guides, Drivers and Staff
Sean truly loves the city and understands it so well
San Sebastian Pintxo Experience
San Sebastian Pintxo Experience
San Sebastián

This was an incredible experience with fantastic food all put together by my guide, Felix. Felix is a local and has grown up in San Sebastián so his selection and taste was spot on. He provided an incredible tour and by the end, became a friend. I mean this in the most professional way possible. The selections he picked were unique to San Sebastián and even gave more suggestions for meals during your stay that couldn’t be included in the tour because time wouldn’t allow.

Quality of Experience
Felix and his knowledge
Guides, Drivers and Staff
Incredibly friendly and knowledgeable and the food was nothing short of amazing
Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

We met Albert who was our guide and he was incredible. I could not believe how much this man knew about Barcelona. This man had binders of pictures of what the city used to look like and how it has changed over centuries. I walked away from this tour amazed at the education I was provided along with local tips for how to navigate around Barcelona that you would never find even online. You will get a college semesters worth of education in 4 hours and the best part about Albert, you can tell he was excited and passionate about the city’s history and excited to share it with you.

Quality of Experience
Albert (our guide)
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

This was our first activity coming off a 9 hour red eye flight being abroad from the US for the first time just to set the scenario. Boris (our guide) welcomed us to the city in the most impressive way possible. I normally cringe at the idea of a “tour”. This isn’t your traditional tour guide walking and shouting to keep everyone together with a giant sign and whistle giving you the cliff notes of generic “authentic” foods. This is a local guided, off the beaten path, “locals only” known with history and culture. Each location is unique and purposefully selected to give you an authentic experience. The group is not more than 8-10 and you start as strangers and end as friends taking pictures to remember the experience. Boris was an awesome guide with amazing taste.

Quality of Experience
Boris was an incredible guide and you eat at places you are not going to find on a local yelp page.
Food
The authenticity of the meals were great and unlike anything I ever had before
Guides, Drivers and Staff
Boris was fun, friendly, experienced, knowledgeable and the places you go to are welcoming and happy you are there.
Transport
We walked and met at a location that was easy to find
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Sep 23, 2024

Hola Steve! Thanks so much for taking the time to write this wonderful and detailed review. I am glad to know that you and David had a great time discovering Spain and Portugal and that everything I planned go beyond your expectations! 🤩 It has been a real pleasure working together creating this experience and hopefully, we get in touch again for future adventures x All the best, Raquel

Pura Vida, Kimkim!
Costa Rica | Sep 8 - Sep 19, 2024

Lita
Lita K.
Newark, NJ | Reviewed on Sep 21, 2024
We’ve been used to DIY traveling to North America, Europe and Asia for several years. This year, we decided for the first time to use an agency to do the planning for our Central American travel to Costa Rica. We came across Kimkim in our search, which did all the hotel bookings and activity planning for us based on the preferences we provided them. Kimkim didn’t disappoint us and had, in fact, exceeded our expectations by making adjustments to our needs while we were already in the midst of... Read more

We’ve been used to DIY traveling to North America, Europe and Asia for several years. This year, we decided for the first time to use an agency to do the planning for our Central American travel to Costa Rica. We came across Kimkim in our search, which did all the hotel bookings and activity planning for us based on the preferences we provided them. Kimkim didn’t disappoint us and had, in fact, exceeded our expectations by making adjustments to our needs while we were already in the midst of our Costa Rican adventure. Their quick response to our requests were commendable. The adjustments they made for us due to my traveling partner who developed medical issues during our travel were addressed seamlessly. Jessica, our Kimkim agent who we touched based with till the end, was always responsive and made sure we were getting the most of our travel time. We would not have had a memorable experience without Kimkim’s services and its expertise of Costa Rican life, land, people, and culture. Pura Vida!

Hotel Review
Arenal Manoa & Hot Springs
Fortuna

It has everything we needed as seniors (with senior moments) in our wellness retreat -- fresh fruits, healthy cuisine made of local produce, shuttle that helps with our less than ideal mobility, and easy access to the hotel's several thermal hot springs. On top of all these, the cleaning lady who took care of our room called the lobby/reception desk when she realized we forgot something. She knew we were already waiting for our van at the lobby that will take us back to the airport and made sure to reach us right away. She saw the money that my partner stashed away but totally forgot to retrieve. Pura Vida, Arenal Manoa & Hot Springs and its Staff!

Authenticity & Character
It's location which is at the base of the Arenal Volcano. It's a sprawling resort where you can simply stay put and let nature and wildlife mesmerize you.
Location
Each morning, we wake up looking at the magnificent Arenal Volcano.
Staff
Attentive and honest.
Cleanliness & Comfort
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Oct 03, 2024

Hi Lita!!!!

I must say I enjoyed our planning process and getting to know you :)

I hope that your partner is better now and that both of you can remember your Costa Rica trip as a lovely experience.

Norway with loop drive
Norway | Sep 8 - Sep 19, 2024

Leigh
Leigh M.
Phoenix, AZ | Reviewed on Sep 21, 2024
Kristiina the Oslo guide was wonderful and very helpful
There a lot more sites to visit in Oslo than Bergen and it would have been nice to have more days there rather
than Bergen but both were very good
Enjoyed the train from Oslo to Bergen--saw scenery at multipel altitudes both below and above tree line
The Fjord cruise in Bergen, Rib boat in Flam, Sea Kayak in Geranger/Glacier tour in Balestrand, and the cable care in Bergen were all wonderful. Hiking in Balestrand was a challenge...
Read more

Kristiina the Oslo guide was wonderful and very helpful
There a lot more sites to visit in Oslo than Bergen and it would have been nice to have more days there rather
than Bergen but both were very good
Enjoyed the train from Oslo to Bergen--saw scenery at multipel altitudes both below and above tree line
The Fjord cruise in Bergen, Rib boat in Flam, Sea Kayak in Geranger/Glacier tour in Balestrand, and the cable care in Bergen were all wonderful. Hiking in Balestrand was a challenge but the views were great. It is amazing that people could live and farm on the steep cliffs years ago. The Cornelius dinner was amazing. Getting back at 11 pm and having to get up at 3 AM was not great planning but the meal was worth it.
We were very fortunate to have clear weather for the Sea Kayak! The waterfalls after it rained were wonderful
The scenery was fantastic
Car rental and driving was interesting. The Bergen self service rental has no one to talk to. We found another Hertz
location on the road and got an introduction to the car. Our taxi driver from the hotel drove past the location and I
had to tell him where to go! Every time I put gas in the vehicle we were double charged large amounts on my credit card--These are still pending as of today. Driving on the roads was an experience--the tunnels were unbelievable-how in the world did they do them!!! More switchbacks than I have ever seen and done
The airport transfer did not show up for the flight home--we had to take a taxi.. Hoping that can be refunded
All in all a wonderful trip and may well use Kim Kim again

Hotel Reviews
Bergen Børs Hotel
Bergen

great bar and dining area Bath had a shower with only curtains--presume for person in wheelchair Large room

Location
near wharf
Staff
front desk helpful when airport ride didn't show up
Cleanliness & Comfort
again the bath
Hotell Utsikten
Geiranger

Great views closing for season the day we left Nice lounge area no elevator/ on 3rd floor very tiny rooms

Authenticity & Character
Location
view
Staff
Cleanliness & Comfort
very tiny room and bath
Hotel Aurlandsfjord
Aurland

great views No elevator and we wer on 4th floor/ a hike

Staff
Cleanliness & Comfort
Hotel Norge by Scandic
Bergen

modern hotel not as much character

Staff
Cleanliness & Comfort
Hotel Bristol
Oslo

wonderful staff delightful hotel with shower and bath and terry cloth robes Breakfast amazing my favorite hotel

Authenticity & Character
see above
Location
Staff
Cleanliness & Comfort
see above
Activity Reviews
Fjord Cruise & Seafood Dining Experience
Fjord Cruise & Seafood Dining Experience
Bergen
Quality of Experience
Dinner was amazing culinary triumph
Guides, Drivers and Staff
waitress Anna was delightful, Owner was there and talked to every group
Transport
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Balestrand
Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Safari by RIB
Fjord Safari by RIB
Flåm
Quality of Experience
Guides, Drivers and Staff
Transport
Waterfall Kayaking Excursion
Waterfall Kayaking Excursion
Geiranger
Quality of Experience
Guides, Drivers and Staff
not applicable
Mostraumen Fjord Cruise
Mostraumen Fjord Cruise
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Private City Walk
Private City Walk
Oslo
Quality of Experience
Guides, Drivers and Staff
Transport
walking in the rain actually fun-- "No bad weather--just bad clothing possible" per our guide
Local specialist: Kristiina Taukul

Helena was awesome in planning our family tri...
Spain | Sep 12 - Sep 20, 2024

Kristen
Kristen L.
Chester, PA | Reviewed on Sep 21, 2024
Helena was awesome in planning our family trip to Spain! She was very patient and attentive to our needs and planned some awesome tours! It was great having everything reserved (train, tours, hotel) so we can relax on our vacation. Helena kept open communication with us —we highly recommend her! Read more

Helena was awesome in planning our family trip to Spain! She was very patient and attentive to our needs and planned some awesome tours! It was great having everything reserved (train, tours, hotel) so we can relax on our vacation. Helena kept open communication with us —we highly recommend her!

Hotel Reviews
Slow Suites Setas
Seville

Great space for our family! The extra bedroom had a full bed, which was great for our kids so they can sleep together. The space was well used that we did not feel crammed at all with our party of 6. The outdoor space was nice as well.

Authenticity & Character
Location
Playground was great with the kids. Walking distance within everything.
Staff
Didn’t interact much with them but they were pleasant with greetings .
Cleanliness & Comfort
Slow Suites Bellas Artes
Madrid

Place was spacious and fit our family needs.

Authenticity & Character
Location
Walking distance within everything
Staff
Staff held our bags in storage since our flight came early. It gave us time to explore without dragging our bags everywhere.
Cleanliness & Comfort
There was a random sewer smell near the bathrooms that would come in waves. We did not experience it on our last day in Madrid.
Activity Reviews
Seville City Bike Visit
Seville City Bike Visit
Seville

Sara was awesome! She was one of our favorite tours as well! It was great to ride bikes and tour the city of Seville. She took us to popular landmarks and told us the history of the town as well.

Quality of Experience
Highly recommend- we like to stay fit, no better way to travel far than on a bike enjoying the scenery.
Guides, Drivers and Staff
Sara was wonderful! Great personality, knowledgeable, and kept us safe during our tour.
Transport
Flamenco Experience
Flamenco Experience
Spain

It was a great experience to see a combination of traditions in a show. The dancing and music were great!

Train Madrid to Toledo, Guided Family Visit, Train Toledo to Madrid
Train Madrid to Toledo, Guided Family Visit, Train Toledo to Madrid
Madrid

Toledo was beautiful! The train was fast and efficient from Madrid. Elena our guide was very knowledgeable and showed us some great historical landmarks!

Quality of Experience
Guides, Drivers and Staff
Transport
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid

Beatriz was great in showing us around Madrid. We learned a lot of history, gained knowledge about some of the monuments, and enjoyed some great food as well.

Family Foodie Experience in Madrid
Family Foodie Experience in Madrid
Madrid

Angie was awesome! She was our favorite tour during our trip! She had a great, warm personality and took us to some special places to eat. As well, we learned a lot about the history of Madrid. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Angie our tour guide was wonderful! Highly recommend!
Transport
We walked everywhere- pretty views!
Seville Culinary Experience
Seville Culinary Experience
Seville

Guillermo was a native to Seville and has a passion for the city. We had a fun small group during our tapas tour and also met someone from our state! It was a good time!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 03, 2024

Hi Kristen,

Thank you so much for your kind words! I’m so happy to hear that you enjoyed your family trip to Spain and that everything went smoothly.
It was a pleasure working with you and making sure your vacation was stress-free and enjoyable.
I truly appreciate the recommendation and hope to help with your next adventure!

Warmest regards,
Helena

Andrea Gambino deserves 10 ⭐️
Italy | Sep 3 - Sep 19, 2024

Pamela
Pamela B.
Philadelphia, PA | Reviewed on Sep 21, 2024
If we could give Andrea Gambino 10 stars we would. Kimkim was recommended to us when trying to plan an Italy trip with many moving pieces. Once we connected with Andrea we realized all the things we wanted to do in Italy would become reality. From the very beginning we were very impressed with the knowledge and detail put into our itinerary.
We had 17 days on ground . We arrived in Rome and were met by a private driver. This was the beginning of our experience with many private drivers...
Read more

If we could give Andrea Gambino 10 stars we would. Kimkim was recommended to us when trying to plan an Italy trip with many moving pieces. Once we connected with Andrea we realized all the things we wanted to do in Italy would become reality. From the very beginning we were very impressed with the knowledge and detail put into our itinerary.
We had 17 days on ground . We arrived in Rome and were met by a private driver. This was the beginning of our experience with many private drivers throughout Italy starting throughout Rome to Naples, Pompeii, Amalfi coast, Florence, Pisa, San Gimignano. Every driver was on time and very professional. It was a great way to get from point A to point B. We did use a taxi service as well that was excellent.
Andrea listened to our desires and goals and suggested itineraries and then scheduled all of our private tour guides.
Silvia Ferrari 3 hours Colosseum and Palestine Hill was an expert . We had skip the line tickets.
Mariapaola Vatican Museum & St Peters Basilica skip the line tickets and incredible knowledge.
Private guide in Catacombs and underground church
Pompeii private guide Stephen excellent and vast knowledge
Fiammetta our private tour guide for Academia gallery .
Pisa private tour guide. Every single tour guide was professional with a vast knowledge and expertise in the respective areas. We learned what the guides have to do professionally to be guides. It’s pretty comprehensive. Thank you Andrea for arranging all of this for us as well . These private guides were also able to recommend some local great restaurants!! The hotels that Andrea reserved were beautiful and clean and exceeded our expectations.
Our road book for this trip was so detailed that we always felt comfortable with all that we were doing. We built free time into our schedule with the assistance and recommendations from Andrea.
This trip and all its moving parts would not have been possible without Andrea’s expertise and vast knowledge. Every aspect of our trip was spot on and we never experienced one hiccup. It was unbelievable that it went so smoothly.
I would definitely use KimKim and Andrea again for a trip of this magnitude.

Hotel Reviews
Hotel Navona Colors
Rome

This boutique hotel was amazing. The 4th floor suite was amazing. Beautiful terrace. Very clean, comfortable bed and amazing staff! Loved it here.

Authenticity & Character
It was just boutique and lovely. Very close to a delicious family Italian restaurant!
Location
Staff
Cleanliness & Comfort
Hotel La Bussola
Amalfi

Beautiful terrace with beautiful water view. Excellent service great breakfast included. Respectful pleasant staff! Very comfortable bed!

Authenticity & Character
Typical Amalfi decor great vibe
Location
Staff
All respectful pleasant and professional
Cleanliness & Comfort
Very comfortable bed hotel was spotless , very clean
Activity Reviews
Pisa leaning tower and Piazza dei Miracoli monuments entrance
Pisa leaning tower and Piazza dei Miracoli monuments entrance
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Guided walk at Piazza dei Miracoli and Leaning Tower in Pisa (2 hours)
Guided walk at Piazza dei Miracoli and Leaning Tower in Pisa (2 hours)
Italy

Had no idea what to expect Pisa is a beautiful and clean city. Private guide had lots of interesting information

Quality of Experience
Guides, Drivers and Staff
Transport
Winery visit with wine tasting and light lunch
Winery visit with wine tasting and light lunch
Italy

Beautiful surroundings so happy we did this

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy

Our guide very knowledgeable and personable

Quality of Experience
Guides, Drivers and Staff
On time always and professional
Transport
Accademia Gallery - skip the line entrance
Accademia Gallery - skip the line entrance
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

This was something my husband and I wanted to do. It is truly an incredible place and amazing to see 2/3 of uncovered ruins. Our guide was so knowledgeable with many years of experience . He works at the site.

Quality of Experience
Guides, Drivers and Staff
Transport
Underground Rome Catacombs Tour
Underground Rome Catacombs Tour
Rome

This was amazing! The underground church is beautiful and going underground to the catacombs was a first for me. Our guide was terrific! We were so happy we did this!

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museum and Sistine Chapel skip the line ticket
Vatican Museum and Sistine Chapel skip the line ticket
Rome

Amazing ! our guide Mariapaola was extremely knowledgeable and personable . I believe she was with us longer than expected.

Quality of Experience
Expertise of our private guide
Guides, Drivers and Staff
Always on time , professional and respectful
Transport
Colosseum and Roman Forum - small group guided tour
Colosseum and Roman Forum - small group guided tour
Rome

Silvia Ferrari extremely knowledgeable . We had Skip the line tickets. Invest in Skip the line and use a private guide you get so much more out of the tour! We loved this so much!

Quality of Experience
The vast knowledge , expertise and education of our private guides.
Guides, Drivers and Staff
Transport
Always on time never ever late very professional and knew enough English to communicate
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 26, 2024

WOW!!! Thank you so much Pamela and Steven. Reading this review really made my day! It is very useful knowing that the direction we have taken is leading us and our travellers to a wonderful spot.
It was a real pleasure working with you.

The trip was wonderful. The Azores and the A...
Portugal | Sep 4 - Sep 14, 2024

Melinda
Melinda L.
Cumberland, RI | Reviewed on Sep 21, 2024
The trip was wonderful. The Azores and the Algarve were so different yet so beautiful. As a couple in a group of 8 we had unfortunate hotel issues. Our hotel room in Terceira had a terrible musty smell, and no one worked with us to address it. We were surprised to learn the apartment suites in Lagos did not have locks on the bathroom or bedroom doors. The guides were wonderful and worked with our large group to accommodate individuals needs. Jorge and Ivo made the touring days... Read more

The trip was wonderful. The Azores and the Algarve were so different yet so beautiful.

As a couple in a group of 8 we had unfortunate hotel issues. Our hotel room in Terceira had a terrible musty smell, and no one worked with us to address it. We were surprised to learn the apartment suites in Lagos did not have locks on the bathroom or bedroom doors.

The guides were wonderful and worked with our large group to accommodate individuals needs. Jorge and Ivo made the touring days informative, fun and so enjoyable. The pilot and co-pilot on our sail cruise were also lovely. Thank you Leo and ‘Nunu’.

Please inform future clients there are limited taxis in Terceira. We had to walk home from dinners as we could only locate a single taxi, and the sidewalks were frequently blocked with parked cars or narrowed to a small strip-requiring we walk in the street with oncoming traffic in the dark.

Hotel Reviews
Cascade Wellness Resort
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palacio Santa Catarina Hotel
Angra do Heroísmo, Azores, Portugal

Our room had a terrible musty smell and no resolution was offered-not a new room, air purifier, dehumidifier or moisture absorbing beads. Some staff were lovely-especially Leo, while others were not very hospitable. Front desk staff should be bilingual and more forthcoming with information re the island-such as there are no taxis after 9.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Octant Furnas
Furnas, Povoação, Azores
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat Tour to Ponta da Piedade
Boat Tour to Ponta da Piedade
Lagos (Algarve)

Luxury on the coast of the Algarve. An amazing view of the coast from a beautiful sailboat with many creature comforts. The staff were knowledgeable and added so much to the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Terceira Island: Sights & Scenery Day Trip
Terceira Island: Sights & Scenery Day Trip
Azores

Ivo was wonderful! He customized the day so we had a slice of Terceira to sample. Joe Ferreira generously shared his vineyard and home with us. Lunch, including Alcatra, was great!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whale & Marine Life Watching from Terceira Island
Whale & Marine Life Watching from Terceira Island
Azores
Quality of Experience
Guides, Drivers and Staff
Transport
Amazing whale watch! I didn’t realize we would go that fast and the ride would be so bumpy but It was amazing to see dolphins, false killer whales and a female sperm whale up close in their environment. Victor was very knowledgeable.
Private walking tour of Angra do Heroismo
Private walking tour of Angra do Heroismo
Azores

Anga was lovely and so knowledgeable. She helped us appreciate the history of the island and shared personal stories that made it real.

Quality of Experience
Guides, Drivers and Staff
Transport
São Miguel's Wild and Mountainous Northeast: Culture, Gastronomy & History
São Miguel's Wild and Mountainous Northeast: Culture, Gastronomy & History
São Miguel Island
Quality of Experience
Guides, Drivers and Staff
Transport
Spectacular Lakes & Viewpoints!  A Day trip to Lagoa do Fogo & Sete Cidades
Spectacular Lakes & Viewpoints! A Day trip to Lagoa do Fogo & Sete Cidades
São Miguel Island
Quality of Experience
Guides, Drivers and Staff
Transport
Terra Nostra Thermal Water Pools - Recommended visit
Terra Nostra Thermal Water Pools - Recommended visit
São Miguel Island
Quality of Experience
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Oct 08, 2024

Hi Melinda, Thank you very much for taking the time to write the review and for sharing your experiences of the trip to the wild and rugged beauty of the Azores & the Algarve. We appreciate you highlighting the points on the hotels and tours and have taken note of these for future reference, which help us to grow and improve. Thanks again for travelling with us and it was a pleasure to host you! With best regards, The Tailormade team

Amazing North Island trip
New Zealand | Sep 13 - Sep 20, 2024

M
Melissa K.
Australia | Reviewed on Sep 21, 2024
Our experience with Michelle arranging our Nth Island NZ trip was good from the beginning. It was easy to coordinate with her and we valued her insider knowledge as to what would be good for our family to see. Payment and finalising the itinerary was very easy using the kim kim site. Our trip was fantastic. The accommodation chosen by Michelle was great. In Auckland - the swiss bell suites were close to everything, clean and perfect for our needs. The Weta workshop was great for kids,... Read more

Our experience with Michelle arranging our Nth Island NZ trip was good from the beginning. It was easy to coordinate with her and we valued her insider knowledge as to what would be good for our family to see. Payment and finalising the itinerary was very easy using the kim kim site.

Our trip was fantastic. The accommodation chosen by Michelle was great. In Auckland - the swiss bell suites were close to everything, clean and perfect for our needs. The Weta workshop was great for kids, thankyou for this suggestion Michelle! Pick up and use of the rental car was easily done. In rotorua, we stayed in a lovely apartment part of a B&B which was also lovely with great hosts, in a nice quiet area. We would highly recommend the canopy tour, Te Puia experience and of course a visit to Hobbiton.

In Taupo, we stayed just outside in 2 mile and had an amazing family apartment which overlooked the lake, the only downside was that we were only there one night!

Everything in our holiday ran smoothly and Michelle had organised timing perfectly for our booked events.

Thankyou so much.

Hotel Reviews
Novotel Auckland Airport
Auckland

makes transfer to the airport so incredibly easy. We had adjoining room for the kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anchorage Resort
Taupo

What a lovely lakeview apartment. Perfect location, lovely warm pool, great for families

Authenticity & Character
Location
beautiful view across the lake
Staff
Cleanliness & Comfort
Swiss-Belsuites Victoria Park Auckland
Auckland

Clean, perfect location, great for family.

Authenticity & Character
Location
so close to everything
Staff
Cleanliness & Comfort
Rotorua Views
Rotorua

Lovely hosts, quiet location, perfect for a family.

Authenticity & Character
Location
the location was picturesque, quiet and not far from anything that we wanted to do
Staff
Anne was excellent and gave us great advice on our time in Rotorua
Cleanliness & Comfort
Activity Reviews
Explore the Waitomo Glow Worm Caves
Explore the Waitomo Glow Worm Caves
New Zealand

We just saw the glow worm caves. It was a lovely experience and we had a great guide. might have been good to see another cave also whilst there as they do some good packages.

Quality of Experience
Guides, Drivers and Staff
Transport
Jetboat Huka Falls
Jetboat Huka Falls
New Zealand

If you haven't been jet boating before, it is a great experience. was good to see huka falls from the river.

Quality of Experience
Guides, Drivers and Staff
guides were good.
Transport
Wai-O-Tapu
Wai-O-Tapu
New Zealand

This really was a great experience. You are able to get up close to the geothermal areas, more so than Te Puia. We would recommend this, it wasn't too far from rotorua and we had time to do all of the walks.

Quality of Experience
we went first thing in the morning, barely anyone there so almost to ourselves.
Guides, Drivers and Staff
Transport
only 20mins out of rotorua so easy to get to.
Luge Rides (incl. Gondola)
Luge Rides (incl. Gondola)
Rotorua

As a family, again we all enjoyed this experience

Quality of Experience
Guides, Drivers and Staff
staff there were not a highlight in general.
Transport
not far from our accommodation
Zipline Canopy Tour
Zipline Canopy Tour
Rotorua

Great experience, the guides were amazing, the whole family enjoyed this experience. Photos included in price, not an added extra which was such a nice change.

Quality of Experience
Fantastic experience
Guides, Drivers and Staff
Mitch and Steph were our guides - they were friendly, knowledgeable and reassuring. It was an amazing experience.
Transport
Not far from our accommodation in Rotorua
Te Puia  - Te Ra guided experience with Haka and lunch (Once Upon a Trip exclusive)
Te Puia - Te Ra guided experience with Haka and lunch (Once Upon a Trip exclusive)
New Zealand

We did the guided tour with Maori experience (definitely recommend adding this) along with the Hangi lunch. This was a perfect cultural tour for our family.

Quality of Experience
Food
our family really enjoyed the hangi lunch.
Guides, Drivers and Staff
Transport
very close to our accommodation in rotorua
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

Great for a family, we loved going to Hobbiton. Tour guide was great, experience was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Weta Unleashed Auckland
Weta Unleashed Auckland
Auckland

This was a great suggestion from michelle, our boys (aged 10 and 12) loved this workshop.

Quality of Experience
Guides, Drivers and Staff
Transport
easy to walk to from our apartment.
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Sep 26, 2024

Hi Melissa
Thanks for your feedback, I had such fun creating a family-friendly trip for you and I am glad you loved your time in New Zealand. We look forward to welcoming you back for the South Island next time!
Michelle

We really enjoyed this trip!
Portugal | Sep 7 - Sep 20, 2024

Jennifer
Jennifer E.
Benton Harbor, MI | Reviewed on Sep 21, 2024
We really enjoyed this trip. We loved Porto and wish we had more time there and in Cascais. When we had a problem at the Hotel Vila Gale in Cascais, Joao handled it for us. We had a terrific time with our drivers, Ivo and Joao. To note, the car was not clean when we picked it up and we had to clean the windshield in order to see when driving. Overall, this was a memorable, fabulous experience. Read more

We really enjoyed this trip. We loved Porto and wish we had more time there and in Cascais. When we had a problem at the Hotel Vila Gale in Cascais, Joao handled it for us. We had a terrific time with our drivers, Ivo and Joao. To note, the car was not clean when we picked it up and we had to clean the windshield in order to see when driving. Overall, this was a memorable, fabulous experience.

Hotel Reviews
Vila Galé Cascais
Cascais
Authenticity & Character
Location
Staff
Cleanliness & Comfort
We had bedbugs and had to change rooms.
Vila Galé Lagos
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Évora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Hotel Porto Jardim
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lisboa Plaza
Lisbon

Location!

Authenticity & Character
Location
Off Liberty Avenue and close to everything.
Staff
Cleanliness & Comfort
Activity Reviews
Farewell
Farewell
Lisbon Int. Airport (LIS)
Quality of Experience
Guides, Drivers and Staff
Transport
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal
Quality of Experience
Guides, Drivers and Staff
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Thank you, Bernardo!

Quality of Experience
Guides, Drivers and Staff
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Private Transfer from your hotel to a unique Fado Experience
Private Transfer from your hotel to a unique Fado Experience
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

Thank you, Nadia!

Quality of Experience
Guides, Drivers and Staff
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Sep 23, 2024

Hey Jennifer and Aaron,
Thank you so much for your kind words and feedback on our service regarding your recent trip to Portugal!
I am super happy to know you had a great time - that is the most important :)
Your friend in Portugal - João

Arctic Autumn
Norway | Sep 8 - Sep 18, 2024

Helen Hersh
Helen Hersh T.
Denver, CO | Reviewed on Sep 20, 2024
Our late summer trip to northern Norway was incredible. We couldn't have planned such a memorable, custom trip without our trip specialist, Tricia. The pacing of our trip and the chosen destinations were well matched to our abilities and interests. The mild weather added to our enjoyment of the outdoor activities. Because we were off-season, destinations were uncrowded; in fact, on several tours, my husband and I were the only people. Repeating our overnight accommodations as we returned... Read more

Our late summer trip to northern Norway was incredible. We couldn't have planned such a memorable, custom trip without our trip specialist, Tricia. The pacing of our trip and the chosen destinations were well matched to our abilities and interests. The mild weather added to our enjoyment of the outdoor activities. Because we were off-season, destinations were uncrowded; in fact, on several tours, my husband and I were the only people. Repeating our overnight accommodations as we returned from the far north was genius.

Our flight had multiple legs, first into Dallas, then Dallas to Helsinki, then Helsinki to Oslo. It all went smoothly. I particularly enjoyed the pretty berry pastry at the Helsinki airport coffee shop. Upon our arrival in Oslo, we used the Flytoget train, buying a roundtrip ticket at the station. These trains are clean, frequent, and quick. As we had arrived before check-in time, we left our bags at the Amerikalinien hotel, walked over to the Oslo Opera House, and walked to the top to enjoy views of the harbor and city. We walked over to Barcode Street Food for a wide variety of options for dinner and drink. Altogether, we ate there three times during our time in Oslo; I particularly enjoyed the poke at Hawaii.

Adding a 'recovery day' after our overnight flights to Oslo was wise. The breakfast at the Amerikalinien had extensive, delicious options. We had a rainy day in Oslo, but it didn’t mar our tour on the Silent Oslo Fjord Cruise. With an Oslo pass, we used public transit to travel to Lazy Boyz Harley-Davidson Oslo in the suburbs for a couple t-shirts. The lounge at the top floor of the Munch was perfect for an overview of the harbor and city while enjoying a cold drink.

Using our return pass, we returned to the airport for our midday flight to Alta. The flight itself was scenic and one would wish every airport was the airport in Alta. Our car rental with Hertz went smoothly start to finish. We enjoyed lunch in the local mall at Aranya AS. In total, we ate three meals there. The parking app for the mall was easy to set up and to use. The mall is a good spot to buy a missing cord or some Norwegian chocolate.

Our afternoon was spent at the World Heritage Rock Art Centre and Alta Museum. The museum offers a range of exhibitions including local life in the time of the rock carvings up to 9000 years ago, the more recent history of mining and fishing, and World War II history. There are two long paths with extensive boardwalks that allow you to view the rock carvings along the way. Allow enough time to view the carvings and soak in their fjord setting. We returned for a second visit when we returned to Alta.

Then we made our way to Trasti and Trine’s Lodge. Our spacious room was very comfortable; the breakfasts were delicious with a generous range of dishes offered. We enjoyed morning walks down to the river. It was interesting to learn about the Northern Light huskies and to visit the puppies. We enjoyed a leisurely evening meal in their excellent restaurant. The next morning, we had the Altafjord Cruise on the Ice Cube of Aurora all to ourselves. The water was choppy, but didn’t mar our adventure. We learned about World War II in Alta, viewed a fjord waterfall, and looked for seals with high quality binoculars. The fjord was in full fall color.

After two nights in Alta, we spent our next two nights in Honningsvag at The View, a smartly converted Cold War Era military barracks. As suggested by its name, this location has a commanding view of the fjord. We enjoyed the northern lights on the outdoor balcony each night of our stay. Be sure to download an app such as Aurora that can provide you with alerts. We also left our window drapes open all night. We enjoyed a dinner at NorMat. The hotel does not offer food other than breakfast, but it has several beers on tap. The local museum, Nordkappmuseet, had an excellent variety of exhibits on local history and art – the section on World War II and post war recovery was particularly moving.

Because of the warm water currents, the fall colors around Honningsvag were not as far along as either Alta or Karasjok. Coming into Honningsvag, we passed through several long tunnels, including one that took us 800 feet below sea level – a record for us. Nevertheless, our drive on winding roads to NordKapp was still quite dramatic. NordKapp itself was impressive. We arrived early, allowing for plenty of photo opportunities, and time before the Nordkappmuseet opened. The museum has a nice café and gift shop. It’s a great spot to buy and send postcards from NordKapp. The northern lights, sea birds, local history, and World War II history displays were all well done.

Our next two nights were spent in Engholm Husky Design Lodge in a very stylish custom cabin. Each detail of our lodging was carefully considered and beautifully crafted, mostly from natural materials. It is a perfect spot to cocoon in nature in any season. We enjoyed the opportunity to ride along on a husky training run through woodland trails out to the river and back, and to visit with the latest litter of huskies. We drove over the border to Finland for lunch and a stop at the grocery store for snacks. We bought postcards and stamps and mailed them on the spot. The Sámi Museum in Karasjok - De Samiske Samlinger/Sámiid Vuorká-Dávvirat was an excellent introduction to the culture and traditions of the Sami people including artifacts, traditional clothing and tools, art and history.

After returning to Alta, we went on a northern light tour with Glød Explorer. Glød means ‘glow’. We were the only tour members that evening. Starting with a delicious fish soup and an introductory film, Gard took us out to the best spots for catching the lights. With light rain and clouds, it took patience and a few locations before the lights were visible. Alta claims to be the home of the light for good reason, the local skies seem to be a node for the lights. Not only were the flickering beams dancing, but less common forms directly overhead morphed in forms that resembled fish or flowers. Gard even took our photo with the lights in the background. It was the perfect highlight to our trip!

Our return travels went smoothly. It was a trip we will always remember – off-season and perfectly attuned to our specific interests and requests. Thanks Tricia!

Hotel Reviews
Amerikalinjen
Oslo

Outstanding hotel in a very convenient location across from the train station and within easy walking distance of the city harbor area. Staff was attentive and accommodating. The hotel was able to hold our luggage until checkin so we could begin exploring the city. When checkin was a bit delayed, we were given an upgraded room. The hotel was decorated with items reflecting the history of the American Line in Oslo. Comfortable beds! The sumptuous breakfast was a real treat. On the day we departed before the regular breakfast hours, we were offered a packed breakfast. The hotel bar was very stylish with unusual cocktails. We stayed here for a total of three nights; two as we arrived in Norway and the night before we departed.

Authenticity & Character
Loved the historical details from the American Line that were featured throughout the hotel.
Location
Easy walking distance to the downtown harbor area including the main station, opera house, dining, and museums.
Staff
Attentive - offered a packed breakfast when we had an early departure.
Cleanliness & Comfort
Comfortable, cozy bed and bedding. Loved the modern, full powered shower and generously sized bath area.
Engholm Husky Design Lodge
Karasjok

We loved the very stylish custom cabin. Each detail was carefully considered and beautifully crafted, mostly from natural materials. It is a perfect spot to cocoon in nature in any season. We enjoyed the opportunity to ride along on a husky training run through woodland trails out to the river and back, and to visit with the latest litter of huskies.

Authenticity & Character
This lodge exudes character. We marveled over the handcrafted details of the decor. Quiet, peaceful, thoughtfully designed.
Location
This location is convenient to activities in Karasjok and just over the border into Finland.
Staff
Dedicated to huskies! It was a real treat to go out on a training run.
Cleanliness & Comfort
You could happily cocoon in this lodge in any season.
The View
Honningsvåg

A smartly converted Cold War Era military barracks with the outstanding view. We enjoyed the northern lights from the outdoor balcony every night of our stay. The complimentary breakfast was very nice each morning. The hotel does not offer food other than breakfast, but it has several beers on tap.

Authenticity & Character
Very cool retrofitting of an old Cold War era military barracks.
Location
Not in the heart of the town, but with outstanding views of the harbor.
Staff
Staff was very knowledgable of the area with excellent tips.
Cleanliness & Comfort
Comfy, individualized bedding was the best.
Trasti & Trine´s Lodge
Alta

Very welcoming and comfortable accommodations for lodging and dining. Extensive grounds with trails to the river. And, best of all, huskies! This location is convenient to activities in the Alta area. It is a great location for watching the Northern lights. The breakfasts were delicious. The evening is devoted to fine dining. A unique offering.

Authenticity & Character
Huskies!
Location
Just out of town. Beautiful country setting; lovely in the fall. Very convenient to all activities in the Alta area.
Staff
Very friendly and helpful in answering our questions and offering suggestions, such a the river hike.
Cleanliness & Comfort
Loved the individualized bedding; I might just try that back home! Generously sized rooms and baths.
Activity Reviews
Hunting the Northern lights with Photographer
Hunting the Northern lights with Photographer
Alta

This was a perfect adventure to conclude our time in northern Norway. Glød means ‘glow’. We were the only tour members that evening. Starting with a delicious fish soup and an introductory film, Gard took us out to the best spots for catching the lights. With light rain and clouds, it took patience and a few locations before the lights were visible. Alta claims to be the home of the light for good reason, the local skies seem to be a node for the lights. Not only were the flickering beams dancing, but less common forms directly overhead morphed in forms that resembled fish or flowers. Gard even took our photo with the lights in the background. It was the perfect highlight to our trip!

Quality of Experience
Alta is the home of the northern light for good reason. The local nodes result in unique, memorable morphing forms.
Guides, Drivers and Staff
Gard was an excellent guide full of enthusiasm and local knowledge of the lights.
Transport
Van was a comfortable way to tour looking for northern lights.
Altafjord Cruise
Altafjord Cruise
Alta

Easy to find. A choppy day did not deter our enjoyment of this trip. We were the only two on the cruise on this day. We learned about World War II in Alta, viewed a fjord waterfall, and looked for seals with high quality binoculars. The fjord was in full fall color.

Quality of Experience
Guides, Drivers and Staff
The personal experiences of our captain and his knowledge of the fjord and local area was a key part of this tour.
Transport
Silent Oslo Fjord Cruise
Silent Oslo Fjord Cruise
Oslo

This cruise was an easy introduction to Oslo. It was very peaceful to view the city from the water. The tour guide's narrative was just right, informative while giving space to enjoy the cruise.

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Oct 07, 2024

Wow! What a lovely review, it's been a pleasure to read through your experiences. It's marvelous what can happen when we travel to the unknown :) I'm so grateful for your visit and your feedback. Thank you so much for letting me guide your adventures in the arctic. I am thankful you have formed everlasting memories from your trip to Norway!

We loved our time in Greece! It was tailored...
Greece | Sep 6 - Sep 19, 2024

Jay
Jay H.
Seattle, WA | Reviewed on Sep 20, 2024
We loved our time in Greece! It was tailored just as we were wanting. We loved the hotel in Athens for its location and elegance. The hotel in Myconos was one of our favorites and while it wasn’t around a lot of restaurants or shops, we enjoyed the ones that were nearby. We enjoyed the Naxios hotel for the warm and friendly hosts and our room and outdoor area made it very enjoyable. We enjoyed the country like feel of Naxos. Our favorite hotel was definitely Homeric Poems in Santorini! Wow.... Read more

We loved our time in Greece! It was tailored just as we were wanting. We loved the hotel in Athens for its location and elegance. The hotel in Myconos was one of our favorites and while it wasn’t around a lot of restaurants or shops, we enjoyed the ones that were nearby. We enjoyed the Naxios hotel for the warm and friendly hosts and our room and outdoor area made it very enjoyable. We enjoyed the country like feel of Naxos. Our favorite hotel was definitely Homeric Poems in Santorini! Wow. Perfect location for quiet and less busy with an easy walk to Fira. A beautiful walk at that too. Looking back I think we would skip Mykonos and spend more time at Homeric Poems. We also found we enjoyed some of better restaurants as the food was absolutely fantastic! We love good food. Not super fancy but good food!

With that in mind we would definitely consider Crete and maybe revisiting Santorini as our next adventure. Probably spending 2-3 weeks in Crete as we hear it’s worth it. Thank you for making our trip so easy, enjoyable and memorable!

Hotel Reviews
Homeric Poems Santorini
Fira, Imerovigli

Homeric Poems Santorini was stunning. We spent a good amount of time just sitting on our overlook watching the sunset and the water. Even though there are stairs, it didn’t bother us. The walk along the trail nearby was beautiful and the tours were great. Very hospitable and helpful service.

Avgoustos Suites
Naxos

Avgoustos Suites Naxos had a cool vibe and felt very local. The people running the place were incredible and hospitable. The rooms were beautiful, the bed and showers were amazing, and the breakfast was a delight. We loved the local feel and the connections we made here.

Myconian Ambassador
Mykonos

The Myconian Ambassador in Mykonos was a great experience. The people were wonderful, and we loved the spa treatment and the service. Although it was a bit further from the old town, the location was peaceful and quiet, which suited us well. There was plenty to walk around, and we just took a taxi for tours into the old town. The hotel itself was cool and modern.

Electra Metropolis
Athens

The Electra Metropolis Athens Hotel was fantastic. The room was exactly what we liked, and the location was spectacular. The restaurant overlooks the Acropolis and the Paragon, which was just magical. Absolutely wonderful experience.

Local specialist: Mariliza Chatzelli
Mariliza
Mariliza Chatzelli
Local specialist in Athens | Replied on Sep 22, 2024

Dear Jay,
I am so glad to hear this great feedback!
I am happy you loved everything and I look forward to welcoming you again in Greece! :)
Take care!
Warmly
Mariliza

Magic Trip in Marroco
Morocco | Sep 9 - Sep 19, 2024

Alexandra
Alexandra M.
Flagami, FL | Reviewed on Sep 20, 2024
Our round trip through Morocco was one of the best we have ever experienced. We have so many wonderful memories of the country, the people, the new friends and the beautiful landscapes! Special thanks to Soufiane, our driver, who accompanied us for 10 days. He was always helpful, friendly and responsive to our wishes and we always felt very comfortable. I in particular always suffer from motion sickness, but Soufiane found a driving style that I could only enjoy. Simply beautiful! Special... Read more

Our round trip through Morocco was one of the best we have ever experienced. We have so many wonderful memories of the country, the people, the new friends and the beautiful landscapes! Special thanks to Soufiane, our driver, who accompanied us for 10 days. He was always helpful, friendly and responsive to our wishes and we always felt very comfortable. I in particular always suffer from motion sickness, but Soufiane found a driving style that I could only enjoy. Simply beautiful! Special thanks to him, but also to the whole team in Morocco... all thumbs up!!!

Unsere Rundreise durch Marokko war eine der besten, die wir je erlebt haben. Wir haben so viele schöne Erinnerungen an das Land, die Menschen, die neuen Freunde und die wunderschönen Landschaften! Besonderen Dank an Soufiane, unseren Fahrer, der uns 10 Tage lang begleitet hat. Er war immer hilfsbereit, freundlich und ging auf unsere Wünsche ein und wir haben uns immer sehr wohl gefühlt. Besonders ich leide immer unter Reisekrankheit, aber Soufiane fand einen Fahrstil, den ich nur genießen konnte. Einfach schön! Besonderen Dank an ihn, aber auch an das ganze Team in Marokko... alle Daumen hoch!!!

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Sep 23, 2024
Hi Alexandra, Thank you so much for your kind and heartfelt review! We are glad to hear that your round trip through Morocco was one of the best experiences you've ever had. It's wonderful to know that you enjoyed the country, the people, and the beautiful landscapes. We're especially happy that Soufiane was able to make your journey comfortable and enjoyable, particularly with your sensitivity to motion sickness. He takes great pride in making sure every guest feels at ease, and we’ll be... Read more

Hi Alexandra,

Thank you so much for your kind and heartfelt review! We are glad to hear that your round trip through Morocco was one of the best experiences you've ever had. It's wonderful to know that you enjoyed the country, the people, and the beautiful landscapes. We're especially happy that Soufiane was able to make your journey comfortable and enjoyable, particularly with your sensitivity to motion sickness. He takes great pride in making sure every guest feels at ease, and we’ll be sure to pass along your appreciation to him and the entire team.

Your words mean the world to us, and we look forward to welcoming you back to Morocco in the future.

All the best!
Mohamed

Croatia was amazing. Full of history and grea...
Croatia | Sep 13 - Sep 18, 2024

M
Marie R.
Denver, CO | Reviewed on Sep 20, 2024

Croatia was amazing. Full of history and great food and wonderful people. Robi was outstanding making our arrangements and keeping in contact with us. Because of Robi we had a fantastic trip.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Sep 20, 2024

Hi Marie,
i am very happy to hear you liked Croatia! It was pleasure hosting you in Croatia and to meet you.
I am always glad to hear i was able to contribute to your experience!
THANK YOU.

Best

Robi

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.