Kimkim Trip Reviews

4.8
Based on 16,553 ratings
Read 16,553 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

🌟 A Journey of a Lifetime: Peru Adventure with Anne 🌟
Peru | Mar 7 - Mar 15, 2024

Tabitha
Tabitha A.
Flagami, FL | Reviewed on Mar 18, 2024
Embarking on a journey to Peru is a dream for many, but with Anne's expertise and meticulous planning, it became an unforgettable reality. From the moment we decided to explore this enchanting country to the very last day of our 9-day expedition, Anne's passion for travel and attention to detail shone brightly, ensuring every aspect of our trip was nothing short of perfection. Anne's dedication to crafting a personalized itinerary tailored to our preferences was evident from the start. She... Read more

Embarking on a journey to Peru is a dream for many, but with Anne's expertise and meticulous planning, it became an unforgettable reality. From the moment we decided to explore this enchanting country to the very last day of our 9-day expedition, Anne's passion for travel and attention to detail shone brightly, ensuring every aspect of our trip was nothing short of perfection.

Anne's dedication to crafting a personalized itinerary tailored to our preferences was evident from the start. She took the time to listen attentively to our interests, weaving together a diverse tapestry of experiences that showcased the rich cultural tapestry and natural wonders of Peru. In addition, we were celebrating my 30th birthday, and each tour guide and hotel we were paired with took the extra time to recognize this special occasion. It made me feel very special!

Our adventure began in Lima, where Anne's thoughtful selection of accommodations provided us with a luxurious haven amidst the bustling capital. Her recommendations for must-visit landmarks and hidden gems allowed us to delve into the city's vibrant history and culinary delights with ease.

As we journeyed onwards to Cusco, the heart of the ancient Inca Empire, Anne paired us with an amazing local tour guide - Miguel. Miguel's expertise truly shone. Miguel led us through the cobblestone streets, sharing captivating tales of the city's storied past, We loved how connected Miguel was to his culture/history. From exploring the majestic ruins of Machu Picchu to wandering through the colorful markets of Pisac, every moment felt like a discovery guided by an expert hand.

One highlight of our trip was the breathtaking trek along the Inca Trail to Machu Picchu. Anne's meticulous planning and Miguel's wonderful hospitality. Both ensured our safety and comfort throughout the journey, with comfortable accommodations, and gourmet meals that fueled our spirits as we traversed the rugged terrain.

Anne's passion for sustainable travel was evident in every aspect of our journey, from supporting local artisans to choosing eco-friendly transportation options. Her commitment to responsible tourism not only enriched our experience but also ensured that the communities we visited thrived in harmony with nature.

Throughout our 9-day odyssey, Anne's unwavering support and attention to detail surpassed all expectations. Her warmth, professionalism, and genuine love for Peru left an indelible mark on our hearts, turning a mere vacation into a transformative adventure of a lifetime.

In summary, Anne's expertise as a travel planner is unparalleled. If you're seeking an extraordinary journey filled with authenticity, adventure, and unforgettable memories, look no further than Anne to guide you on your next Peruvian escapade.

Hotel Reviews
Iberostar Selection Miraflores
Lima

Very friendly staff, great food/drink menu, and amazing beds/pillows!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Cartagena Boutique Hotel
Cusco

This hotel is an old colonial house. From the second you walk in you can feel/see history. The location is perfect you are streets away from the main city square of Cusco- mins from shops, restaurants, and bars. The staff at this hotel are very attentive - bringing in fresh tea and treats along with or bags when checked in. I would love to stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Hacienda Urubamba
Urubamba

This hotel makes you feel like you are a queen tucked away by the beautiful landscape. The view is breathtaking. In addition, the staff went out of their way to set up meals we ordered for room service, called 1.5 later to clean it up, and offered breakfast packs for us to take for our 6am journey to Machu Picchu without an extra charge. Amazing staff and management!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Machu Picchu Excursion: from Sacred Valley - Machu Picchu - Cusco
Machu Picchu Excursion: from Sacred Valley - Machu Picchu - Cusco
Peru

Miguel was an amazing tour guide and we feel lucky to have been paired with him. He was friendly kind, and warm. It was great having him to walk us through Macchu Pichu because he was a fountain of knowledge about the site itself and Peruvian history. We admired how connected he was to his culture. I couldn’t say enough good things about him, his knowledge, and his hospitality. 1000% would recommend him!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Mar 22, 2024
Dear Tabitha, It has been an absolute pleasure to read this detailed review. We worked very hard with each local partner to make sure this was the best birthday trip ever, and it's great to know that you felt special everywhere. I thought about Miguel once you decided to travel with us, he is indeed a really nice guide and I knew you were going to be a good match, I shared with him this and he was so happy. I hope you also like the small present we leave in Lima for you, and that you can... Read more

Dear Tabitha,

It has been an absolute pleasure to read this detailed review. We worked very hard with each local partner to make sure this was the best birthday trip ever, and it's great to know that you felt special everywhere. I thought about Miguel once you decided to travel with us, he is indeed a really nice guide and I knew you were going to be a good match, I shared with him this and he was so happy.

I hope you also like the small present we leave in Lima for you, and that you can cheers back home about the great memories you created in Peru.

We wish you the best in your future journeys, wether you decide to come to Peru again or travel with Kimkim around the world!

Un abrazo desde Lima, Perú!
Anne

My trip to Iceland was unusual. That is why a Guide was incredibly useful.
Iceland | Mar 8 - Mar 13, 2024

Jeffrey
Jeffrey W.
Chicago, IL | Reviewed on Mar 18, 2024
My trip to Iceland was unusual. That is why I thought I needed a guide. And it turns out that was correct.
I went to Iceland in March (not necessarily the most beautiful time to visit) but the perfect time for me because ALL I wanted to do is see Aurora. Sleep in very late every day and stay up to 2am to watch the sky. So what I needed was expert pre-trip advice to decide on the best places to maximize my chances and daily real-time advice during the trip to possible head to a different...
Read more

My trip to Iceland was unusual. That is why I thought I needed a guide. And it turns out that was correct.
I went to Iceland in March (not necessarily the most beautiful time to visit) but the perfect time for me because ALL I wanted to do is see Aurora. Sleep in very late every day and stay up to 2am to watch the sky. So what I needed was expert pre-trip advice to decide on the best places to maximize my chances and daily real-time advice during the trip to possible head to a different location with less clouds. That is exactly what Gudmundur ("Gummi") did for me.
1) He listened to my (admittedly odd request) and provided the pre-trip and real time advice I needed. Seeing Aurora is very much a lucky chance event; they are either out and it is cloudless or not. But I was able to see Aurora all 4 nights I was in Iceland. Of course this was lucky, but my "luck" was very much improved by the expert advice I received. The 4th night I had to drive over 250 km to get to a new location that was going to be cloud free that night. A bit crazy, yes, but that is what I was there for.
Gummi was able to help identify a good place to go and reserve an Inn for me to stay so all I had to do was drive there. And it worked. Completely cloud free excellent dark Northern view for Aurora viewing on my last night.
Of course he was knowledgeable of the more interesting beautiful and important sites of the are also. But his listening and guidance during the trip is what I wanted and what I received.
5 Stars.
-Jeff White

Hotel Reviews
Fosshótel Mývatn
Myvatn

Excellent location overlooking Myvatn Lake. My visit was in March so not an optimal time but still quite beautiful. Room was very nice and exceptionally clean. The restaurant was extremely good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sigló Hotel
Siglufjörður

Very VERY nice hotel in the very North of Iceland. Siglufjordur was very scenic and beautiful. While this comment may seem bland, it is the best summation of the hotel: "This was an excellent hotel and would I strongly recommend staying there" -Jeff White

Authenticity & Character
Beautiful location right on the water.
Location
If for no other reason, it is an excellent location for Aurora viewing. Head North through two short tunnels and there is a spot with parking that was the most ideal location to view Aurora.
Staff
Came back very late (2:30am) after Aurora viewing and was hungry. The nice night staff person provided a small bowl of bar peanuts as a snack. This staff service was deeply appreciated.
Cleanliness & Comfort
Unquestioned cleanliness.
Aurora Hotel at Reykjavik-Keflavik Airport Terminal KEF
Reykjanesbær

Simply the by far best location next to Kelfeck airport. Basically across the street. Could not be more ideal. Hotel common areas, staff, rooms, etc are all quite nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Mar 19, 2024

Thank you so much for the kind words! Luckily I had some help from the Nordic Gods, it seems they like you haha!
Your profile picture is epic btw! Can you send it to me on the chat? :D
Our chat at the bakery was also epic, man I feel like the two of us could talk forever so I really hope we'll get a chance to pick it up again soon!

Great trip, Great providers, Would do again!
Spain | Mar 10 - Mar 16, 2024

L
Lucas J.
Chicago, IL | Reviewed on Mar 18, 2024
We loved our trip. Two of the planned activities were canceled last minute by the vendor (it was the same vendor for both), but this was out of KimKim's control and we received a full refund. The best day of our trip was when we took a guided hike in Tossa de Mar in Costa Brava with Ramon. Ramon was definitely the best person we interacted with for the whole trip. He was very kind and helpful. We even had lunch with him and he gave some great recommendations. I would use KimKim again in the... Read more

We loved our trip. Two of the planned activities were canceled last minute by the vendor (it was the same vendor for both), but this was out of KimKim's control and we received a full refund. The best day of our trip was when we took a guided hike in Tossa de Mar in Costa Brava with Ramon. Ramon was definitely the best person we interacted with for the whole trip. He was very kind and helpful. We even had lunch with him and he gave some great recommendations. I would use KimKim again in the future and I would recommend it to others.

Hotel Review
Hotel Astoria
Barcelona

Very beautiful and the staff was great, but the room was so noisy. We could here everything in the halls, every door open and shut, and the traffic outside too. Also, the curtains were transparent and the was no way to block the windows for privacy or to keep the sunlight out in the morning.

Authenticity & Character
beautiful inside and out
Location
walkable to the metro and busses
Staff
very helpful and friendly, gave recommendations, and were happy to speak English
Cleanliness & Comfort
very clean, slightly uncomfortable because of the noise and the transparent curtains
Activity Reviews
Barcelona by e-Bike, Boat & Cable Car
Barcelona by e-Bike, Boat & Cable Car
Barcelona

This was canceled for "operational issues." I suspect that there weren't enough people booked for the event so they canceled. The same vendor canceled another event last minute as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Park Güell & La Sagrada Família Experience
Park Güell & La Sagrada Família Experience
Barcelona

Amazing, Cristina was a great guide. She was very knowledgable and helpful!

Quality of Experience
Guides, Drivers and Staff
Transport
Costa Brava Hike & Tossa De Mar Day Trip
Costa Brava Hike & Tossa De Mar Day Trip
Barcelona

Ramon's guide was THE BEST PART of our entire trip to Barcelona. He was great and Costa Brava is beautiful. This is a MUST DO!

Quality of Experience
Perfect!
Guides, Drivers and Staff
Ramon was the best guide we had for the whole trip!
Transport
private van!
Evening Tapas Walk in Barcelona
Evening Tapas Walk in Barcelona
Barcelona

This was canceled last minute for "operational issues" and they could not provide any more details as to why. The same vendor canceled another activity we had planned as well. We were issued a full refund for both.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Montserrat & Scenic Hike
Day Trip to Montserrat & Scenic Hike
Barcelona

Stepan was great, very knowledgable. I would do this again.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Mar 19, 2024

Hi Lucas,

Thank you for the review! I remember planning your trip for you and your college buddy last December. It is great to hear you had a great trip and that everything came to fruition!

I agree Tossa de Mar is a hidden gem- I love the castle on the water! 🙌 Sorry that our providers canceled the tour, but glad to see Jessica refunded you on those activities! I loved reading your review as you detailed each activity and hotel! :)

Be sure to come back to kimkim for a future trip! 😃

Be well,
Adam

Great Trip!
Costa Rica | Mar 7 - Mar 17, 2024

M
Mark H.
Dallas, TX | Reviewed on Mar 18, 2024
We had a glitch with the planning on the platform that took a few calls to straighten out but the response was thorough and everything was fixed. Our planned itinerary went off without a hitch. All rides showed up on time. The activities were fun and the highlight of each day. The guides were all good. Some were better than others. Otto from Defesino can sing like a pro. Axel in Monteverde is a student of the forest.
I would have changed our lodging in La Fortuna (Las Colinas) if I...
Read more

We had a glitch with the planning on the platform that took a few calls to straighten out but the response was thorough and everything was fixed. Our planned itinerary went off without a hitch. All rides showed up on time. The activities were fun and the highlight of each day. The guides were all good. Some were better than others. Otto from Defesino can sing like a pro. Axel in Monteverde is a student of the forest.
I would have changed our lodging in La Fortuna (Las Colinas) if I had known better. In the city it is LOUD.
The Villa Lodge in Monteverde was nice with a great lab named Bobby. In hindsight, I would have liked a viewpoint. I didn't realize how far we were from the beach in Manuel Antonio and would suggest renting a scooter or something to get around better.
Using Kimkim made the trip happen. No one had to dig through every step and figure it out.
Next time I will research the lodgings and location better. It would be helpful for Kimkim to offer what a little more expensive and or cheaper alternative might be. I will use Kim kim again.

Hotel Reviews
Hampton by Hilton San José Airport
Alajuela

short nights stay for an early flight. clean, comfortable, not much for food options in the area unless you are a fan of Denny's

Authenticity & Character
It's standard
Location
close to airport for early flights
Staff
Cleanliness & Comfort
Hotel Naoz
Manuel Antonio

Nice, clean, friendly. In the main area so not close to the beach. Small sized rooms for two queen beds. Nice pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monteverde Villa Lodge
Monteverde

Big rooms, clean, nice garden area to hang in. Bobby the Lodge Lab was awesome. Friendly staff. If it had a view I would give it a 5

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Colinas
Fortuna

LOUD. Motorcycles all day and late into the night echo throughout the town. Nice staff, room was basic but fine. The restaurant staff downstairs , Balcon Arenal, was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-Guided Manuel Antonio Beaches
Self-Guided Manuel Antonio Beaches
Manuel Antonio

A beach worth visiting. The far beach was closed.

Waterfall & Volcano Hiking Adventure with Lunch
Waterfall & Volcano Hiking Adventure with Lunch
Arenal/La Fortuna

Hugo was a good guide. Knowledgable. Great views. Not sure if you need a guide for this one other than to make the day plug and play.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lost Canyon Waterfalls & Rappelling Adventure
Lost Canyon Waterfalls & Rappelling Adventure
Arenal/La Fortuna

Staff made the experience safe and fun. The groups height anxieties went away. Beautiful canyon and a great way to see a sliver of the interior country.

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Stand-Up Paddle Boarding on Lake Arenal
Private: Stand-Up Paddle Boarding on Lake Arenal
Arenal/La Fortuna

Otto was a fun guide. He sings and teaches you to dance. Incredible viewpoint of the volcano.

Quality of Experience
Guides, Drivers and Staff
Transport
 El Tigre Waterfalls Exploration
El Tigre Waterfalls Exploration
Monteverde

Very cool hike. Unique. Take the horses.

Quality of Experience
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Hike
Cloud Forest Reserve Hike
Monteverde

Alex was awesome. Super thoughtful guy and a real student of the forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

Park is not very big and is crowded in March. The monkeys were out, saw sloths, tucan. Beach is beautiful. The guide Jose found stuff to talk about and keep us entertained.

Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Kayaking
Damas Island Kayaking
Manuel Antonio

Fun ecosystem to explore. Hugo was really good. Authentic experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Mar 26, 2024
Hi Mark! I appreciate and value that you take the time to showcase Otto and Axel; in the end, Costa Rica is all about the people who have fallen in love with it and share that love with travelers like you. It's just so fulfilling to know that travelers take the time to recognize them. We are constantly working and will continue to add more information to all activities, transfers, and accommodations. Our goal is for you to know everything about your trip, including what your room will be... Read more

Hi Mark!

I appreciate and value that you take the time to showcase Otto and Axel; in the end, Costa Rica is all about the people who have fallen in love with it and share that love with travelers like you. It's just so fulfilling to know that travelers take the time to recognize them.

We are constantly working and will continue to add more information to all activities, transfers, and accommodations. Our goal is for you to know everything about your trip, including what your room will be like. So next time you come to kimkim, you'll see all the new things we will have prepared for you :)

Until the next adventure!

Our trip was incredible! KIM KIM was so easy ...
Italy | Mar 9 - Mar 15, 2024

E
Emily R.
Herndon, VA | Reviewed on Mar 18, 2024
Our trip was incredible! KIM KIM was so easy to use and having the app to communicate with them was great! Everything they set up for us was incredible. Hotels, food and wine tours, private transfers. I would totally recommended this service to anyone! Read more

Our trip was incredible! KIM KIM was so easy to use and having the app to communicate with them was great! Everything they set up for us was incredible. Hotels, food and wine tours, private transfers. I would totally recommended this service to anyone!

Hotel Reviews
Locanda Leon Bianco on the Grand Canal
Venice

Amazing location and history of the hotel Right of the river. We slept with the windows open to have the nice breeze of the river.

Authenticity & Character
old school feel and nicely updated to feel luxurious
Location
Convenient to everything
Staff
so kind and friendly
Cleanliness & Comfort
very clean
Albergo Terminus
Como

WOWWWWW! room 300 with the private terrace was incredible! The room overlooked the lake and the breakfast was so die for! Centrally located to everything.

Authenticity & Character
just wow ! get the room with the terrace
Location
Staff
Cleanliness & Comfort
Activity Reviews
Milan Aperitivo & Street Food Tour
Milan Aperitivo & Street Food Tour
Milan

Loved Julia. She brought us to amazing places and she was so fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Market & Cicchetti Venice Food & Wine Tour - Semi Private
Market & Cicchetti Venice Food & Wine Tour - Semi Private
Venice

Guilia was amazing! She brought us to such fun places and so funny to talk to! We loved her

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Milan Wine Tasting Experience
Milan Wine Tasting Experience
Milan

Marco brought us to places we would have never been able to find if it wasn't for him! Great food and wine suggestions

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride with Prosecco
Venice Gondola Ride with Prosecco
Venice

so beautiful and a 1 hour with Processco is the way to do it!

Quality of Experience
Guides, Drivers and Staff
Transport
Fresh Pasta Class in Lake Como
Fresh Pasta Class in Lake Como
Lake Como

It was inside someones house and all hand made by us! it was one of the best pasta dishes we had all week

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Mar 19, 2024

Dear Emily,
Thank you for your kind words regarding your travel experience with us!
It brings us great joy to know that you had a memorable time in Italy, with our knowledgeable guides, and that you enjoyed the central accommodations. We recognize the significance of having the right local partner for each location and activity, to ensure you have the opportunity to truly experience the authentic essence of our beautiful country!
Should you decide to embark on another adventure in Italy, please don't hesitate to reach out to the Storywalking Team. We will be surely happy to have you again!

Ashely organized everything good and made it ...
Vietnam | Mar 7 - Mar 17, 2024

Angelo
Angelo R.
Harrison, NJ | Reviewed on Mar 18, 2024

Ashely organized everything good and made it very stress free and was very good at communication with the group. I will surely use kimkim again.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 20, 2024

Hi Angelo,
I am really happy that everything was seamless when you and your friends were in Vietnam & Cambodia and that I was able to be part of your memorable vacation!
Thank you so much for being such a great traveler. It is awesome to know that you will be using kimkim again.
Have a great build and our team would love to welcome your group to visit Chiang Mai & Bangkok.
Best wishes from Hanoi!
Ashley

Ashley planned a great tri for our group ever...
Vietnam | Mar 7 - Mar 17, 2024

Donna
Donna F.
Wayne, NJ | Reviewed on Mar 18, 2024
Ashley planned a great tri for our group everything went according to plan from pick up to the tours and departures
The transportation was great and so were the guides who were very knowledgeable
Read more

Ashley planned a great tri for our group everything went according to plan from pick up to the tours and departures
The transportation was great and so were the guides who were very knowledgeable

Hotel Reviews
Cozy Hoian Boutique Villas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
TK123 Hanoi Hotel

Not too clean

Location
Cleanliness & Comfort
White Lotus Hue Hotel
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doris Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
LCS Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the History and Beauty of Hanoi - Full Day Sightseeing (without lunch)
Explore the History and Beauty of Hanoi - Full Day Sightseeing (without lunch)
Hanoi
Guides, Drivers and Staff
Transport
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Ha Long Bay
Quality of Experience
Food
Hue Citadel - Travel to Hoi An
Hue Citadel - Travel to Hoi An
Hue
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 20, 2024

Dear Donna,
Thank you so much for sharing your experience. We are so glad to know that you and your friends enjoyed your trip to my homeland Vietnam & Cambodia and that everything went smoothly. It was a big pleasure for us to organize your trip.
The Thailand trip is just some days ahead of us. I hope you and your group will have another amazing trip with our team.
Have a great build in Lampang!
Ashley

We had an awesome trip that was planned by Ma...
France | Mar 4 - Mar 13, 2024

Anthony
Anthony K.
Bushnell, FL | Reviewed on Mar 18, 2024
We had an awesome trip that was planned by Mathilde. She was very responsive and met all of our needs. Thank you for your assistance! Read more

We had an awesome trip that was planned by Mathilde. She was very responsive and met all of our needs. Thank you for your assistance!

Hotel Reviews
Le Manoir Saint Thomas
Amboise

Staff was incredibly friendly and helpful. Great location and easy parking. Breakfast was awesome also. Thank you!

Authenticity & Character
Location
Easy to walk to everywhere!
Staff
Super friendly and helpful
Cleanliness & Comfort
Villa Lara Hôtel
Bayeux

First class hotel. Staff was incredible and room was spotless. Perfect location to walk the town or do the D-Day tours.

Location
Staff
Cleanliness & Comfort
Pullman Paris Roissy Cdg Airport
Roissy-en-France

Hotel was nice but very confusing on how to get to the hotel. The other airport hotels have van shuttles that pick you up in front of terminals. Pullmans hotel logo is listed on the airport shuttle sign, but the do NOT offer the shuttles. You have to take the CDGVAL train to their hotel which is very easy. So make sure you know that and dont follow the shuttle sign that has the Pullman hotel logo on it as a pickup spot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Mar 19, 2024

Bonjour Anthony and Barbara,
Thank you so much for sharing your review and your experience, it is so helpful for us :) It was a real pleasure to welcome you here!
I wish you all the best for your future travels!
Best, Matjomde

Magical Lapland
Finland | Mar 7 - Mar 14, 2024

YVONNE SOCORRO
YVONNE SOCORRO M.
Corpus Christi, TX | Reviewed on Mar 18, 2024

Easily one of the best trips we have ever taken. New experiences. Everything well planned. It was easy to discuss things with Moonika. The snowmobile tour with sauna and dinner in Akaslompolo was certainly one of the best experiences we had in this trip. Highly recommended.

Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Mar 20, 2024

Thank you Yvonne for a great review! I'm glad to hear you had a great time on your trip with us and think this was one of the best trips you have ever taken. It makes me very happy to read this.
Thank you for booking your holiday with us and I hope to have you as our guests again in the future.
Best,
Moonika

5 ⭐️
Thailand | Mar 9 - Mar 17, 2024

M
matthew a.
Mansfield, TX | Reviewed on Mar 18, 2024
Tour guide Tao was unbelievable. Highly recommend. Will recommend Kimkim and Tao to anyone I know going to Bangkok in the future. All drivers were on time and everything went smoothly. Read more

Tour guide Tao was unbelievable. Highly recommend. Will recommend Kimkim and Tao to anyone I know going to Bangkok in the future. All drivers were on time and everything went smoothly.

Activity Review
Full Day Amphawa Authentic Floating Markets
Full Day Amphawa Authentic Floating Markets
Bangkok

Did not get to do this

Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Replied on Mar 21, 2024

Dear Matthew,

Hope you are doing fantastic.Thank you so much for your glowing feedback. We're delighted to hear that your experience with tour guide Tao was exceptional and that everything went smoothly during your time in Bangkok. Your recommendation means a lot to us, and we look forward to assisting anyone you know who plans to visit Bangkok in the future.

If you have any more trips or adventures planned, please don't hesitate to reach out. We're here to make every journey memorable and enjoyable.

Best regards,
Tom

A memorable trip to Sweden
Sweden | Mar 10 - Mar 16, 2024

D
Da-Wei L.
Alhambra, AZ | Reviewed on Mar 18, 2024
Booking a trip with Kimkim was easy. Veronika was fantastic and her recommendations were all spot on. The activities were enjoyed by all (not an easy feat since we also have 2 boys ages 6 and 8 years old). The domestic flights, car rentals, and train tickets were all arranged through Kimkim, and everything went smoothly. We never even thought of Lulea as a destination when we decided to visit Sweden. We are so glad that we went with Veronika's recommendation! The location of the hotels... Read more

Booking a trip with Kimkim was easy. Veronika was fantastic and her recommendations were all spot on. The activities were enjoyed by all (not an easy feat since we also have 2 boys ages 6 and 8 years old). The domestic flights, car rentals, and train tickets were all arranged through Kimkim, and everything went smoothly. We never even thought of Lulea as a destination when we decided to visit Sweden. We are so glad that we went with Veronika's recommendation! The location of the hotels in both city was great. Centrally located. Easy access to all transportation.
One special shout out to our private tour guide in Stockholm: Gunnar. He is fantastic. Extremely knowledge, great sense of humor, and very friendly. We never felt rushed during the tour. He patiently answered all our question (and we have lots of questions!).

Hotel Reviews
Clarion Hotel Sense
Lulea

Rooms are spacious and contemporary yet warm and homey. Located within walking distance to various points of interest in town. Only 15min from airport by car. Underground parking with charging stations is very nice. The breakfast is fantastic. Staff is very friendly and helpful. We would definitely stay there again. Highly recommended.

Authenticity & Character
Location
see above
Staff
Cleanliness & Comfort
Nordic Light Hotel
Stockholm

2 min walk from the Stockholm City train station, which made our trip to and from airport, Sigtuna, etc a breeze. The decor in our room was modern (we booked a suite since we are a family of 4 with 2 small children). The included buffet breakfast was great. The entire staff at the hotel was friendly, professional, and helpful. Check in process was easy and quick. The on-line check took mere minutes. We would definitely stay here again. Highly recommended.

Authenticity & Character
Location
2 min walking distance from the central train station. A few minutes of walking would get you to various bus/tram stops/stations.
Staff
Cleanliness & Comfort
Activity Reviews
Hunt for the Northern Lights by Car with a Guide!
Hunt for the Northern Lights by Car with a Guide!
Sweden

The guide was friendly and knowledgeable. Her enthusiasm for what she does was very evident, which really get all of us into the spirit!

Quality of Experience
Food
The hot lingonberry cider and chocolate ball pastry was delicious and timely!
Guides, Drivers and Staff
Transport
Drive a Dog Sled over Arctic Wonderland!
Drive a Dog Sled over Arctic Wonderland!
Sweden

Easily the highlight of our trip to Lulea. Definitely recommend driving the sled yourself. Beautiful scenery. These dogs are powerful! The guides were friendly and very attentive.

Quality of Experience
Food
Fika afterwards by the fireside was a great touch and much appreciated.
Guides, Drivers and Staff
Transport
Stockholm's Gems Tour with a Private Guide
Stockholm's Gems Tour with a Private Guide
Stockholm

So glad we booked this tour. Our guide, Gunnar, was so knowledgeable, friendly, and has a great sense of humor. The pace was leisure and yet we took in a lot of site and learned a great deal about Stockholm. Because of this tour, we got so much out of our trip than if we just went with a DIY approach.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Veronika Turskytė
Veronika
Veronika Turskytė
Local specialist in Iceland | Replied on Mar 21, 2024
Dear Da-Wei, Thank you so much for taking the time to share your wonderful experience with Kimkim and your trip to Sweden. I'm thrilled to hear that my recommendations, including the charming city of Lulea, met and exceeded your expectations. It's always a joy to plan trips for families, and I'm delighted to know that the activities were a hit with your boys too. Your smooth experience with the flights, car rentals, and train tickets is exactly what we strive for at Kimkim. We understand... Read more

Dear Da-Wei,

Thank you so much for taking the time to share your wonderful experience with Kimkim and your trip to Sweden. I'm thrilled to hear that my recommendations, including the charming city of Lulea, met and exceeded your expectations. It's always a joy to plan trips for families, and I'm delighted to know that the activities were a hit with your boys too.

Your smooth experience with the flights, car rentals, and train tickets is exactly what we strive for at Kimkim. We understand the importance of hassle-free travel arrangements, especially when traveling with family.

Once again, thank you for choosing us for your family's adventure in Sweden. It was a pleasure to assist you, and I look forward to helping you plan your next memorable journey.

Warm regards,
Veronika

Our first road trip in many years was a success!
New Zealand | Feb 29 - Mar 17, 2024

A
Andrew S.
Encinitas, CA | Reviewed on Mar 18, 2024
Our first road trip in many years was an amazing 18 day journey through the north and south Islands of New Zealand. Our trip planner, Asko, spent several months working with us to plan an excellent itinerary that hit all of the things we wanted to experience in this amazing country, while giving us the flexibility to modify the activities and sights based on how much we felt like doing each day. We saw fjords with glaciers and snow capped mountains, waterfalls, hot springs and we hiked in... Read more

Our first road trip in many years was an amazing 18 day journey through the north and south Islands of New Zealand. Our trip planner, Asko, spent several months working with us to plan an excellent itinerary that hit all of the things we wanted to experience in this amazing country, while giving us the flexibility to modify the activities and sights based on how much we felt like doing each day. We saw fjords with glaciers and snow capped mountains, waterfalls, hot springs and we hiked in forests. We stopped in all kinds of small towns and big cities. At every location we were able to experience something new, and the hotels and food were the best available, and often 5 star quality. There is a wonderful spirit in this country and we were able to meet and interact with many locals and fellow travelers. Thanks to Asko we have great memories of a special country. Thanks!

Hotel Reviews
Sofitel Queenstown
Queenstown

Every detail was of the highest international standard. A treasure!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fable Dunedin
Dunedin

An unusual hotel. Serious money was spent on quality materials and furnishings. However our room in the back. was very dark and difficult to get to because the elevator didn’t go there, so we had to carry our luggage up a flight of stairs. It looked as if two older buildings were combined to make the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms in back are dark and hard to get to.
Distinction Luxmore Hotel
Te Anau

This hotel was the only disappointment. While the room was relatively big and clean and everything worked, the pink plastic walls and yellow plastic everywhere showed that it was cheaply furnished long ago and in serious need of updating to the standards we found everywhere else. At best, a place to sleep right next door to the bus tour pickup point for the spectacular Milford Sound. On the plus side, the attached buffet restaurant had a top quality buffet breakfast and dinner.

Authenticity & Character
Redecorate and update the quality of the rooms.
Location
Staff
Cleanliness & Comfort
Everything needs to be updated and redecorated.
The Hermitage Hotel
Mount Cook Village

AMAZING HOTEL IN AN AMAZING PLACE!!!!

Authenticity & Character
WOW
Location
WOW
Staff
WOW
Cleanliness & Comfort
WOW
Fable Auckland
Auckland

Great hotel in the middle of downtown action. Close to shopping and the ferries. Parking is not close.

Authenticity & Character
Location
The only downside was a lack of parking, and it was a bit hard to park in front. We later learned that valet parking was an option, although it was not offered by the staff when we pulled up in our car.
Staff
Cleanliness & Comfort
Sofitel Wellington
Wellington

Another nice hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Lake Taupo
Taupo

High end classy hotel with heated pool, sauna steam room and nice restaraunt.

Hotel Montreal
Christchurch

Nice hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Powderhorn Chateau
Ohakune

Nice older hotel made of pine logs. Unique country feel. Friendly staff. Indoor heated pool. Attached restaurant looks like a fun party place during ski Eason.

Pullman Rotorua
Rotorua

Another great high end hotel near all the things you can walk to see.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Meet Yellow Eyed Penguins
Meet Yellow Eyed Penguins
Dunedin

Didn’t see any wild penguins, but the ones in the rehab facility were cute. Glad to support

The Te Pō  Indigenous Experience
The Te Pō Indigenous Experience
Rotorua

So glad to support the preservation of Māori culture. That said, the presentation had 2 parts, the first was an excellent explanation of the culture prior to contact with western culture. The musical portion however, seemed to be a mix of western music and Luau style entertainment, which I thought was designed to present what might entertain rather than educate. The buffet was good, and the geyser was a natural wonder.

Food
Guides, Drivers and Staff
Transport
The Gourmet Food & Wine Tour
The Gourmet Food & Wine Tour
Auckland

The ferry ride was nice. We enjoyed visiting the wineries and chatting with the people who work there. The scenery was beautiful.

Quality of Experience
Food
Mostly snack size bites were not really lunch….
Guides, Drivers and Staff
Amazing Milford Sound Day tour
Amazing Milford Sound Day tour
Te Anau

WOW! A must see for anyone visiting the area.

Local specialist: Asko Merilainen

Amazing!
Thailand | Mar 1 - Mar 11, 2024

J
Jen E.
Chicago, IL | Reviewed on Mar 18, 2024

Tina was FANTASTIC! She made our whole trip planning process, easy, was kind during and we were so happy with everything that we got to do while visiting Thailand. Would absolutely recommend working with Kimkim and Tina, and hope to again in the future.

Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 18, 2024

Hi Jen,
I sincerely appreciate your thoughtful feedback. It brings me great joy to hear that you enjoyed your time here.
Looking forward to the possibility of welcoming you back again in the future!
Best,
Tina

Trip to Argentina
Argentina | Feb 9 - Feb 24, 2024

Rebecca
Rebecca B.
Canada | Reviewed on Mar 18, 2024
My trip started with the pickup at the airport taking me to the wrong hotel. The second disappointment was the lack of communication regarding our tour in Ushuai, I mean who goes all the way to Ushuai and not book the penguin tour? That was the main attraction in Ushuai and that was a huge disappointment for me. Other than these two hickups, the rest of the trip was ok. Read more

My trip started with the pickup at the airport taking me to the wrong hotel. The second disappointment was the lack of communication regarding our tour in Ushuai, I mean who goes all the way to Ushuai and not book the penguin tour? That was the main attraction in Ushuai and that was a huge disappointment for me. Other than these two hickups, the rest of the trip was ok.

Activity Reviews
Full-Day Tour in Areco & Estancia
Full-Day Tour in Areco & Estancia
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Walking Salta Tour
Half Day Walking Salta Tour
Salta
Quality of Experience
Guides, Drivers and Staff
Full-Day Salinas Grandes through Purmamarca
Full-Day Salinas Grandes through Purmamarca
Salta
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Cafayate
Full Day Cafayate
Salta
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Mayo Spirit Trek
Full-Day Mayo Spirit Trek
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Trekking & Canoes in the National Park
Full-Day Trekking & Canoes in the National Park
Ushuaia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Beagle Channel Navigation
Half-Day Beagle Channel Navigation
Ushuaia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Mar 20, 2024
Hi Rebecca
I hope you are fine! Thanks for your feedback!
These comments help us to improve our services every day! :) 
On the arrival day, the driver left you at the wrong Dazzler Hotel, we are very sorry about that; fortunately, it took 10 minutes to pick you up and take you to the correct Dazzler. This was thanks to our emergency line 24/7, thanks for contacting us as soon was needed! 
Then about Ushuaia, this was not mentioned as a must-see, sorry for not recommending it during the...
Read more

Hi Rebecca
I hope you are fine! Thanks for your feedback!
These comments help us to improve our services every day! :) 

On the arrival day, the driver left you at the wrong Dazzler Hotel, we are very sorry about that; fortunately, it took 10 minutes to pick you up and take you to the correct Dazzler. This was thanks to our emergency line 24/7, thanks for contacting us as soon was needed! 
Then about Ushuaia, this was not mentioned as a must-see, sorry for not recommending it during the booking process. But, despite this, I am happy to see your pictures and see that you enjoyed this trip :)

We hope to receive you both on a future trip! Thanks for traveling with us!
Regards, 
Mery

AMAZING TRIP
Colombia | Mar 5 - Mar 13, 2024

M
Madeline G.
Dallas, TX | Reviewed on Mar 18, 2024
This was an absolutely amazing trip and an incredible experience! Planning our trip to Colombia seemed very overwhelming at first but kimkim and our planner Michael made the planning a breeze! Michael was super responsive and always so kind and professional and we felt like he really heard the things we wanted to experience on this trip. Everything was planned so well and we had an almost seamless experience. We will absolutely be using kimkim for future trips and highly recommend this... Read more

This was an absolutely amazing trip and an incredible experience! Planning our trip to Colombia seemed very overwhelming at first but kimkim and our planner Michael made the planning a breeze! Michael was super responsive and always so kind and professional and we felt like he really heard the things we wanted to experience on this trip. Everything was planned so well and we had an almost seamless experience. We will absolutely be using kimkim for future trips and highly recommend this company to anyone looking to save themselves time and stress on vacation.

Hotel Reviews
Finca Hotel del Cafe
Santa Rosa de Cabal

This was our favorite hotel of the 6 total we stayed in on our trip. This hotel was beautiful! The landscape was gorgeous, the hotel itself was super clean and so, so pretty and the entire grounds of the hotel were just stunning. Our room was spacious and very clean with comfortable beds and a lovely balcony to sit and relax. The bathroom was spacious and the room met all of our needs (family of 4) just fine. Unfortunately, we didn't stay at this hotel long enough to actually enjoy the amenities but they had several hot tubs, a sauna and some other luxury amenities. There's also a restaurant and a cafe just a short walk up the hill (we didn't enjoy the restaurant at all but the cafe was lovely) and the breakfast we were served on property was delicious and very fresh. Everyone we encountered was very friendly and Julien was so, so nice to us. It felt like he was our personal concierge and he went above and beyond with everything we asked for and even the stuff we didn't ask for.

Authenticity & Character
Warm, welcoming and full of charm.
Location
STUNNING VIEWS
Staff
Amazing staff, especially Julien.
Cleanliness & Comfort
Everything was super clean and in great condition.
Ecohotel Piedemonte

This hotel is located amongst some absolutely beautiful scenery. The hotel itself is very pretty but seemed a little bit old. The room was a good size for a family of 4 and the bathroom was sufficient in size as well. The property is full of greenery and is really very pretty. I'm not sure what amenities this place offers because the main reason for my low rating is how unwelcomed we felt. The staff wasn't outright rude but seemed annoyed when we asked questions. We had to ask about everything though, no information was offered to us at all. "Is breakfast offered? Where? What time? Is there anything to eat here on the property besides breakfast? Can we get extra waters? What restaurant do you recommend?" So many questions and we still never got answers to all of them. For reference, we are from the US and 3 of us are white, one is Mexican but all of us speak fluent Spanish. It was a very poor experience here and we felt so unwelcome that I was excited to leave, unfortunately.

Authenticity & Character
Location
Wonderful location surrounded by beautiful plants and just so pretty.
Staff
Staff just wasn't at all welcoming, friendly or accommodating at all.
Cleanliness & Comfort
Activity Reviews
Santa Rosa Hot Springs
Santa Rosa Hot Springs
Colombia

Wonderful experience here and such breathtaking scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
Cocora Valley & Salento
Cocora Valley & Salento
Colombia

Of all of the activities we did on our trip, this was actually my favorite. The valley and the views are simply magnificent and so different than anything I've ever seen. It was truly an unforgettable experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee Farm Tour in Finca Buenos Aires
Coffee Farm Tour in Finca Buenos Aires
Salento

Totally fun and educational experience! This was so much fun for our family and it was really, really cool to learn all about the actual orgins/care of the coffee I love so much.

Quality of Experience
Guides, Drivers and Staff
Transport
Peñol Boulder & Guatapé Boat Trip
Peñol Boulder & Guatapé Boat Trip
Medellín

This experience was SO MUCH FUN! First, our guides stopped us at a farm along the way where we got to feed and play with alpacas and llamas. Alpacas are one of my fav animals and this was one of the best experiences of my life because I literally got to hug the alpacas. It was great! Then we trekked up the boulder and while I was pretty intimidated by all of the stairs, it wasn't nearly as bad as I thought it would be. Just be sure to take breaks when you need to. Everyone else is also out of breath and out of shape - just take a break when needed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 18, 2024

Hello Madeline,
Thank you very much for your detailed report and your opinions on the hotels and activities. We are delighted to hear that you had such a fantastic family trip and that you had a great time in our beautiful Colombia! You were able to visit many exciting destinations in a short amount of time, and planning the trip with you was a lot of fun. As soon as you plan another trip to Colombia, please let me know, and I will be happy to assist you further with your planning.
Until then, best regards from San Agustín,
Michael and the Chaska Tours Team

A wonderful trip to Morocco . Thank you Hakim!
Morocco | Mar 1 - Mar 16, 2024

Hillel
Hillel S.
Windsor, CA | Reviewed on Mar 17, 2024
Hakim, at KimKim, put together a great trip around our interests and requests. Our driver, Mohammed, from Orion travel, was the best we could have wished for. He was kind, informative and most accommodating.

All of our local guides were terrific, especially Baba in Chefchaouen, Hamid in Fes, and Hannin in Marrakesh were special.
Read more

Hakim, at KimKim, put together a great trip around our interests and requests.

Our driver, Mohammed, from Orion travel, was the best we could have wished for. He was kind, informative and most accommodating.

All of our local guides were terrific, especially Baba in Chefchaouen, Hamid in Fes, and Hannin in Marrakesh were special.

Hotel Review
Auberge Le Festival Todra Gorge
Aït Baha

This place is small but beautiful. The location and views are stunning. With just a few additions this place would get a much higher rating from me. The lighting at night is very dim in both the rooms and common areas. The hot water was unreliable. There was a cot in our room leaning against the wall but worst of all, they served instant coffee. All said, I would stay there again and hope that pointing these things out will help them improve.

Authenticity & Character
Location
Staff
They were very nice!
Cleanliness & Comfort
Activity Reviews
Morning Guided Tour in Rabat
Morning Guided Tour in Rabat
Morocco
Quality of Experience
P
Guides, Drivers and Staff
Transport
Morning Guided Tour in Chefchaouen
Morning Guided Tour in Chefchaouen
Morocco
Quality of Experience
Guides, Drivers and Staff
Our local guide, Baba, was extremely knowledgeable and very personable.
Transport
Guided Tour in Fes
Guided Tour in Fes
Fes

Hamid, our guide, was like walking around with the mayor. He seemed to know everyone. We covered a lot of ground in a short time. Fes is huge, but we were never rushed.

Quality of Experience
Guides, Drivers and Staff
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

I’d give Hannin more stars if they were available. His food tour was awesome. He took us to places we could never have found on our own the food was really great!

Guided Tour in Marrakech
Guided Tour in Marrakech
Morocco

We had the good fortune to have Hannin, from our food tour, showing us around Marrakesh.

Morning Guided Tour in Tangier
Morning Guided Tour in Tangier
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Mar 25, 2024
Dear Hillel, Thank you so much for your leaving such a valuable review! I'm so glad to hear about your experience during your last trip to Morocco and that everything went as planned. It has been a great pleasure working with you and assisting you with a unique trip around my beautiful country. It's also nice to know that Mohamed, who's by the way one of our best drivers, delivered a great experience and made your trip even more informative and fun. Your notes and remarks on each guide and... Read more

Dear Hillel,

Thank you so much for your leaving such a valuable review!

I'm so glad to hear about your experience during your last trip to Morocco and that everything went as planned. It has been a great pleasure working with you and assisting you with a unique trip around my beautiful country. It's also nice to know that Mohamed, who's by the way one of our best drivers, delivered a great experience and made your trip even more informative and fun. Your notes and remarks on each guide and accommodations are also appreciated and will be shared with each supplier to continue their best services and of course, keep improving.

Again, thank you so much for allowing us to be part of this trip. I wish you all the best and I look forward to working again with you in the future.

Best,
Hakim

Our driver Nyoman was fantastic, always on ti...
Indonesia | Mar 6 - Mar 13, 2024

T
Tara M.
United Kingdom | Reviewed on Mar 17, 2024
Our driver Nyoman was fantastic, always on time and always had a smile on his face. Ana was very accommodating and the places and experiences she helped us book were all fantastic. Some more insight into what happens during Nyepi and the lead up to it would have been useful so to be able to plan more effectively around it Read more

Our driver Nyoman was fantastic, always on time and always had a smile on his face. Ana was very accommodating and the places and experiences she helped us book were all fantastic. Some more insight into what happens during Nyepi and the lead up to it would have been useful so to be able to plan more effectively around it

Activity Reviews
Experience Cau Chocolate Factory
Experience Cau Chocolate Factory
Ubud, Bali

Fabulous experience with heaps of detail included and lots of things to see, try and do. The rice planting was an unexpected bonus!

Experience Balinese Cooking Class
Experience Balinese Cooking Class
Ubud, Bali

Lovely activity, which included learning about Indonesian culture and not just food. So many dishes were made which was excellent to be able to try and look out for on the rest of our trip

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Mar 19, 2024

Hello dear Tara,

Thank you for your review! I am happy to hear that you had wonderful time!
I will pass along your kind words to the driver.

Hope to welcome you again in this part of the world!
Best,
Ana

Our trip in Spain is well organized and planned
Spain | Feb 26 - Mar 7, 2024

Y
Ye X.
Chicago, IL | Reviewed on Mar 17, 2024
The trip was very well planned and we had a great time in Spain! All drivers and local guides are very friendly, helpful and professional. There are only two minor suggestions for Kimkim team for the future planning: 1. The train station at Madrid was more complex than it said in the provided instruction. And when we returned from Seville, our train arrived at a different part of the station and our driver was waiting at a different part. There is no sign or map to guide us to the part... Read more

The trip was very well planned and we had a great time in Spain! All drivers and local guides are very friendly, helpful and professional.

There are only two minor suggestions for Kimkim team for the future planning:

1. The train station at Madrid was more complex than it said in the provided instruction. And when we returned from Seville, our train arrived at a different part of the station and our driver was waiting at a different part. There is no sign or map to guide us to the part where the driver was waiting for us. The instruction needs to be updated.

2. We were picked up from Granada and the driver would send us to Seville. On our way to Seville, we stopped by Cordoba for a few hours to visit the great Mosque-Cathedral. The timeline was confusing based on the planning. It said we would meet with our guide at 2pm and have a 3 hour guided tour of Mosque- Cathedral, and then we will have a 2 hour free time having a meal and walking around before continuing our trip. But it turned out we arrived at Cordoba around 12:30 pm and had our guided tour as planned. Then we were picked up and continued our trip to Seville immediately. I guess something was wrong in the original plan and it probably meant we arrived earlier and had lunch before the guided tour. If we knew this was the case, we probably would have some meal before the tour at Cordoba and wouldn’t feel starving at the end of the day. But it wasn’t a big deal.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Mar 21, 2024

Hi Ye, Thank you so much for your feedback! Will pass on the information to the entire team about it. Hope you had a lovely time in here! :) Warm regards, Bea.

João was the most responsive travel consultant I have ever worked with!
Portugal | Mar 9 - Mar 16, 2024

K
Kathleen W.
Roff, OK | Reviewed on Mar 17, 2024
We connected with João Branco through KimKim, and we were so fortunate to have done so! From our earliest planning inquiries through to our final flight home, João was tremendously responsive, helpful (and patient, as we did often have trouble making decisions!). Every detail that he arranged, from airport greetings and guided tours to reservations at hotels and restaurants, was top-notch and perfectly executed, surpassing our expectations (and we travel a lot!) -- and if at any point we... Read more

We connected with João Branco through KimKim, and we were so fortunate to have done so! From our earliest planning inquiries through to our final flight home, João was tremendously responsive, helpful (and patient, as we did often have trouble making decisions!). Every detail that he arranged, from airport greetings and guided tours to reservations at hotels and restaurants, was top-notch and perfectly executed, surpassing our expectations (and we travel a lot!) -- and if at any point we had encountered a glitch, we knew that he was right at hand to help us sort things out, because he used WhatsApp to check in with us regularly and find out how we were doing. Even someone as outstanding as João cannot control the weather, but he had given us a very accurate sense of what to expect in the Azores in March (i.e. Expect the Unexpected!) and was incredibly helpful in communicating with us and providing alternative suggestions when bad weather meant we had to cancel some planned water activities. Having someone so willing to facilitate for us, especially when we do not speak Portuguese nor know the area, made our entire trip so much more relaxing and hassle-free. We would absolutely use him again if we travelled in Portugal!

Hotel Reviews
Octant Ponta Delgada
Ponta Delgada

While the Octant is not charming on the outside, the people and the experience on the inside were outstanding, and the modern, green, design elements were original, attractive, and soothing. The team at reception (especially Luisa) and at the spa were so incredibly welcoming and eager to help in any way -- essentially, they conveyed a warm sense that "anything you would like to do, we can find a way to make happen," from booking us a slot to enjoy the thermal bath experience as a family to recommending and giving directions to their favorite hikes on the island. I only regret that the weather was not warm enough for us to enjoy the spectacular rooftop pool and bar area (though we might have hunkered down into the wind and done so anyway, if the pool had appeared to be heated, since the views and design were so amazing) The breakfast buffet (included) was a true feast and allowed us to savor local products as well as more familiar ones. In particular, the staff came to our rescue in the middle of the night when my daughter got terribly sick with food poisoning -- although they were down to a tiny overnight crew without anyone from housekeeping, the two men manning the fort rallied with whatever resources and creativity they had to help us clean up and set up an extra cot in our room when she could not stay in hers.

Authenticity & Character
Location
Great view over the harbor and convenient for downtown
Staff
Cleanliness & Comfort
Octant Furnas
Furnas

Tremendously welcoming and helpful front desk staff -- they greeted us with a local pineapple liqueur, communicated with a local restaurant for us, and put out breakfast for us to grab when we had to depart for the airport at 4 a.m. (!). The spa treatments were phenomenal, and the thermal bath suite - both indoor and outdoor -- was open around the clock and, while actively used by many guests, never felt crowded (though it would be extra nice if some of their lovely herbal water or cold tea brews were available poolside). Although the bedrooms are small and have unimpressive views, the hotel overall provides an indulgent experience -- great food, beautiful greenery everywhere - - but with a laid-back tone: guests wander around in their spa robes, the fun cocktail bar has a wealth of games, the dining room combines chic, grown-up eco-design with a foosball table. Perfect for a refuge for adventuring in the region!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Mar 18, 2024

Hey Kathleen,
Greetings from Portugal!
Thank you so much for your feedback and wonderful words about your experience. Super happy to know you had a great time in Portugal Mainland and S. Miguel Island. Hope to welcome you back for another adventure in the future.
Muito Obrigado,
João & Across Portugal Team

PURAAAA VIDAAAA
Costa Rica | Aug 20 - Aug 30, 2023

O
Orla O.
United Kingdom | Reviewed on Mar 17, 2024
We had a really amazing trip, that was well-planned and organised with our wants in mind. Thank you so much Randall, we really appreciate your help and that you made yourself available to us on this trip! Pura Vida :) Read more

We had a really amazing trip, that was well-planned and organised with our wants in mind. Thank you so much Randall, we really appreciate your help and that you made yourself available to us on this trip! Pura Vida :)

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Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Mar 21, 2024

Hi Orla,

It is good to hear from you after the trip we organized for you and Adam last year in our country.

We are delighted that you enjoyed your time in Costa Rica and we look forward to seeing you again soon exploring some other exotic areas in our country.

Best,
Randall

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