Kimkim Trip Reviews

From start to finish we were extremely pleased with our customized trip to Mexico City. Hugo really listened and understoodw our needs, and we even initiated a call or two just to clarify the details. Most would categorize this as a family trip with two daughters in their twenties plus a very active Mom, Auntie, and Uncle in our sixties. We were quite happy with the strong emphasis on art, cuisine and culture so the initial Chef’s Table event was an extraordinary welcome.

Luz was our local coordinator and kept us on track the entire time. She was very responsive to any concerns, any special dietary needs, or potential issues. As such the logistics were smooth despite the notorious Mexico City traffic. We spent the most time with local guide Mony and we could *not* exhaust her vast knowledge of history, religion and especially archeology. My husband and I have traveled extensively and we would request Mony again. She is also incredibly thoughtful and accommodating — a great fit for a family trip.

One standout was the hot air balloon ride over Teotihuacan. Sailing over the tops of ancient pyramids on a beautiful morning was a hit with our entire group.

We split into two groups the final day and my husband and I enjoyed a contemporary art gallery tour with the Traveling Beetle. They did an excellent job and we purchased two pieces, not to mention enjoying the serendipity of exploring art during GAMA week.

In the end we appreciated the high quality and degree of customization — down to securing a floating boat in Xochimilco celebrating our university colors. And the Pug Seal Anatole boutique hotel in Polanco was also lovely and served the most amazing breakfasts, We had a room with an outdoor soaking tub, a wonderful break after our morning tours.

We’ve used KimKim in several countries and they do not disappoint. They’ve earned our highest recommendation.

MY sister and I had the most incredible visit to this magnificent country and I could not have experienced this without the superior planning and assistance from Pedro! My visit to Portugal went above and beyond my expectations, which were already pretty high. Our itinerary was built specifically for us and it met every one of my requests and more. I could never have experienced the true closeness we received from our guides, our drivers, our hotels, the sites we visited and the knowledge of Portugal's history without the professional and caring assistance of Pedro and the people he sent to guide us and help us fulfill all our hopes & expectations. Every one the people we interacted with over our 10 days in Portugal were WONDERFUL. We became close to each one of them and they gave us a new found admiration and respect for Portugal and the cities we visited. Lisboa, Porto, and Cascais were the major cities, but we visited so much more. Our driver for most of the time there, Rui, was very special to us. His knowledge and assistance in all of our travels was amazing and we were sad to leave him, We insisted on learning proper pronunciation and all the history he could share. Ricardo was our second driver and he was wonderful, too. We asked for the same with him and learned so much. Our Historic guides were so knowledgeable! Our first one in Lisboa, Marguerite was overwhelming in her understanding of the history of this country and her manner of telling the stories were moving and beautiful. What an incredible woman ... she brought us to tears (hidden to her I hope) in the descriptions of the dictatorship and the revolution. Ana, our guide in Porto, was truly a walking encyclopedia of the country's history and Porto's history! Our heads were spinning with knowledge. Our culinary class with Chef Pedro was absolutely wonderful. We loved it!
I could go on and on about this trip, but I want to thank Pedro for the amazing job he did with my itinerary and the people he matched us with. I felt that we were so well cared for and all our needs were met in every possible way. Our hotels were beautiful, intimate, with wonderful staff in each. To say we made many friends along the way is an understatement. Knowing that each day Pedro would check in on us as well as Diana and Marisa answering any questions we may have was quite helpful and special. We knew we were in excellent hands. My sister and I have already shared much of our trip with family and friends and KimKim is truly at the top of our suggestions for any future trips.
I feel like there is so much more I want to share, but for now ... thank you from the bottom of our hearts for making this a trip of a lifetime. You truly are the best in the travel industry! I must add one more important note. Along with all the culture, history, and incredible sites & food, it's not complete until I add this, "We had SO SO SO MUCH FUN!"

Hotel Review

Montebelo Vista Alegre Lisboa Chiado Hotel

Lisboa

The Hotel is magnificent and intimate. The staff is truly wonderful! We loved all of them! The food is absolutely amazing. I would definitely return to this hotel!

Authenticity & Character

Location

In the heart of Lisboa!

Staff

Everyone was kind, helpful, charming, and deeply cared for us!

Cleanliness & Comfort

Activity Reviews

Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch

Portugal

This was by far the most amazing meal and the wine tasting was excellent. Sara was our private guide. We learned so much!

Quality of Experience

Guides, Drivers and Staff

Transport

Scenic Voyage along the Douro River aboard an Exclusive Boat

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata

Lisbon

Truly an amazing educational tour of Lisboa. Our guide was incredible and lovely!

Quality of Experience

Guides, Drivers and Staff

Everything! Rui was wonderful!

Transport

We learned so much just from our drivers and their knowledge of Portugal!

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

The palace and gardens were incredible. We loved this!

Quality of Experience

Guides, Drivers and Staff

Transport

Porto's Historic Odyssey on a Private Walking Tour

Porto

Quality of Experience

Guides, Drivers and Staff

Transport

Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service

Portugal

Breathtaking sites and beauty.

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience

Portugal

Chef Pedro was incredible. We loved this!

Quality of Experience

Guides, Drivers and Staff

Transport

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Portugal

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Flavors of Port Wine - Sip & Discover

Porto

Claudia was our guide and she was wonderful!

Quality of Experience

Guides, Drivers and Staff

Transport

Truly Swahili planned an incredible trip for us! We could not have enjoyed it more, every day was a truly unforgettable experience. We had the most amazing time enjoying everything Tanzania has to offer, seeing the incredible animals at the Ngorongoro Crater, the Serengeti as well as relax in the beautiful beaches of Zanzibar. Our kind and knowledgeable guides and drivers made this the trip of a lifetime! Thank you to Melvin, Irene, Walter, Frances, Alawi, Baraka, Angelo and the entire team for every detail throughout our stay, we cannot thank you enough!

Hotel Reviews

Arusha Serena Hotel

Arusha

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Karatu Simba Lodge

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Four Seasons Safari Lodge Serengeti

The most incredible hotel we have ever stayed at! You are truly immersed in nature and are able to appreciate the life of the Serengeti.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Meliá Zanzibar

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Day Hike on Mountain Kilimanjaro

Tanzania

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Safari Experience at Ngorongoro

Kenya

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Safari Experience at Serengeti National Park

Kenya

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Snorkeling in Zanzibar

Tanzania

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lake Manyara Cultural Experience and biking Safari

Kenya

Quality of Experience

Guides, Drivers and Staff

Transport

Evening Game Drive

Kenya

Quality of Experience

Guides, Drivers and Staff

Transport

2nd Day Full Day Safari Experience at Serengeti National Park

Tanzania

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hot Air Balloon Safari at Serengeti

Tanzania

Quality of Experience

Guides, Drivers and Staff

Transport

Knowing nothing about Croatia and having heard wonderful comments, we visited for a week following an eclipse trip to Spain. Kimkim worked with Royal Croatia Tours to organize an efficient trip over one week. We stayed in Dubrovnik, Hvar, Split and Zadar along the Adriatic Shore, with day visits to Cavtat and Sibenek. We traveled by ferry and private car. There's no train service. This region's history is fascinating, from pre-Common Era to date. Dubrovnik's Old City and Split's Roman Palace were most engrossing. The hotels were all excellent, comfortable and located close to walkable destinations. All our drivers spoke excellent English, and were personable and well informed. We had good support from Ivan and Sarah, with Royal Croatia Tours. For instance, we had a boat trip cancel due to weather. They immediately refunded that cost. Cafes and gelato shops are plentiful and Croatian wine is very good. Croatia is working hard to build up its international reputation as a visitor destination, and the hospitality of its people is obvious. If you enjoy beaches, water sports, and historic sites, Croatia is a treasure.

Activity Reviews

Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner

Croatia

Our driver and guide, Doris, was a pleasure. While she was a consummate professional, she was also personable and entertaining. She accompanied us to the little beach town of Cavtat and lunch at a family farm. It was a customized visit and we enjoyed the food, tastings and venue very much.

Split Walking Food Tour

Split

Guides, Drivers and Staff

Our guide met us promptly and provided an informative tour of the historic parts of town and the Roman Palace. We stopped at four or five cafes to sample the good croatian wine, small bites, entree and pasta courses. Croatian meals are similar to other Mediterranean countries. In addition to the food part of the tour, we learned a great deal about the construction of the huge Roman Palace, and what many subsequent regimes have done in the area.

Transport

Walking tour.

The support that we received from start to finish was exemplary. The guidance regarding how much territory to cover and the specific sites was perfect. We were not rushed and we saw a lot. The specific site were visited were amazing. The Thorsmork jeep experience was especially good as we were able to hike in a variety of different terrains. Our guide, Carlos, was wonderful. He was knowledgeable, engaging, and personable. The other outstanding location was the Jokulsarlon Glacier Lagoon. It was unlike anything I have ever seen. Our Zodiac boat ride, captained by Hurdur, was a highlight. His appearance, skill, knowledge, and engagement was perfect.

The hotels were exactly what we were looking for and met all our expectations. The breakfasts were a perfect way to start our day; with a full belly. There was a wide assortment of good food and plenty of good, strong coffee.

I'm not sure whether KimKim had any control over the weather, but that worked out very well for us too! The only rain we had was during the nights or while driving. It did not affect our outdoor plans at all. And to top it off, we were finally able to see the northern lights on our last night. Great job all around for your team. I highly recommend them to assist in your vacation planning. And knowing that they were always available if we ran into problems, was another plus.

Our guide, Gummi, was so helpful with his suggestions and when we had to pivot one day he quickly responded with an alternate plan. All of the hotels were great and his suggestions for lunches en route were amazing! The travel directions he provided each day were critical to us getting where we needed comfortably (although the road to Landmannalugar was not comfortable but worth it!). We spent 2 days in Reykjavik, 2 days in the Snaefellsness Peninsula, 4 days in the Hella region, including a Super Jeep tour in Porsmork, a day in Vik for a glacier and ice cave tour, and a day in the Jokusarlon area, where we kayaked in the Jokusarlon Glacier Lagoon, which was thrilling. Wish we had time for the Westfjords, but we know we’ll be back!

Hotel Reviews

Hotel Eyja

Reykjavik

On the outskirts of town, but they have parking and the walk to town and good restaurants was easy. Room was clean and nicely appointed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Varmaland

Borgarnes

In the middle of nowhere, but very quiet and comfortable room with nice breakfast and fantastic restaurant for dinner.

Authenticity & Character

Outside looks a bit sterile but inside is modern and beautiful.

Location

Good midpoint for Snaefellsness Peninsula and other activities.

Staff

Cleanliness & Comfort

Hotel Rangá

Hella

Loved this hotel! The room was very comfortable and Montana-esque, so we felt immediately at home. The staff could not do enough for you, they were wonderful! The breakfast had so many options and we ate here for dinner all 4 nights because it was so good. Don’t miss their signature mushroom soup!

Authenticity & Character

Location

Staff

Very, very kind and thoughtful staff!

Cleanliness & Comfort

Black Beach Suites

Vik I Myrdal

We arrived very early, but were able to get checked in so that we could drop our bags and rest before that day’s activities. The room was spacious, clean and comfortable and had a back deck so that after dark we could monitor the Aurora situation, and they came out so that we could see them with our naked eyes, which for me was a highlight! They do not offer free breakfast and their restaurant is basic, so we went into Vik and got Black Crust Pizza, which was very good, and brought it back to the room, which had plates, utensils, and everything you’d need to do that or even make your own dinner. We also purchased breakfast fixings for the next morning, which we stowed in the small refrigerator in the room.

Authenticity & Character

Location

Nice view of the ocean in the distance.

Staff

There seemed to be one woman manning the restaurant and the check in and she was a bit overwhelmed.

Cleanliness & Comfort

Hótel Jökulsárlón - Glacier Lagoon Hotel

Hofn

Beautiful hotel, only 2 years old, just 10 minutes past the Lagoon. Nice clean and spacious room, although quite warm since it was sunny, but they had Vornado fans in our room and we used them! They said breakfast did not come with the room since it was booked through a third party, but the coffee and tea you could still get from the dining room at no charge. We had a great dinner there. There are 3 big hot tubs overlooking the glacier, which we used, and that was nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tower Suites Reykjavík

Reykjavík

Wow, what a room, what a view! Very clean and largest of all the rooms we stayed in, truly luxurious but that is what I wanted for our last night in Iceland. Our room was warm and they said it had air conditioning, which is rare in Iceland, but it wasn’t working, so they set up a Dyson fan and opened an unreachable window to cool it off for us and it was fine. You can see over the whole city and the ocean. They bring breakfast to your room at the time you select. You do need a key card to get to their floor at the top of an office building, so they need to know when you arrive. We walked to a local place for dinner, Potturinn og Pannan, which was great and an 8 minute walk. A special experience.

Authenticity & Character

Location

On the outskirts of town, but not a too far walk to the main drag, about 17 minutes.

Staff

Cleanliness & Comfort

Activity Reviews

Thórsmörk Super Jeep Experience

Iceland

Great guide who has spent many years in Iceland and knew some hidden gems.

Quality of Experience

Food

Decent lunch provided. Nothing fancy.

Guides, Drivers and Staff

Transport

Jökulsárlón Glacier Lagoon Kayaking Excursion

Iceland

They suited us up and gave us boots and then gave a lesson on how to kayak and how to get back on the kayak if you fall in. It was exhilarating! Getting up so close to the glaciers in the lagoon was a special feeling! A bit physically challenging, but oh, so worth it!

Quality of Experience

Guides, Drivers and Staff

Laugarás Lagoon - Lerki

Iceland

Great lagoon, very relaxing experience. Can’t be shy about showering or getting naked in front of others of the same sex. Nobody cares, though. Do it!

Quality of Experience

Víðgelmir Lava Cave Experience

Iceland

The guide was very nice and informative, but this was the least favorite of our excursions. If you go to the Perlan Museum in Reykjavik, or the Harpa exhibit in Reykjavik, you see the same thing.

Quality of Experience

Guides, Drivers and Staff

Glacier Ice Cave Experience

Iceland

Great ride in high clearance vehicle to glacier, fitted with crampons, then followed guide through a trail up the glacier to the ice cave, which was beautiful. The ice changes every day due to melt and refreeze, so the cave was pretty small at the beginning of September, but I would still do it again.

Quality of Experience

Guides, Drivers and Staff

Transport

Our overall trip was amazing! Majid did a great job personalizing our trip to meet our needs. We kept changing it until the last minute and he accommodated all our changes. We walked away with lots of great memories of the trip.

We loved the kayaking on the Mediterranean sea with views of the Poseidon and ending up at a small beach and being served fresh delicious fruit. The trekking through the gorge was amazing and the lunch after was delicious. The winery with dinner from a farm to table aspect was great. The ebike tour was challenging with great views and a wonderful midway snack with fruits and cheese. Ending the last day in Crete with a full day of sailing, snorkeling and great food was fantastic. The sunset cruise was disappointing and the food at the Holiday Inn was awful so I would take those out of an itinerary.
Kimkim did a fantastic job for us. We had a family trip with lifelong memories to share.

Hotel Reviews

Urban Frame Hotel

Athens

Rooms are typical European size. Breakfast was basic. Location was perfect. We could walk to all the sites and shopping we wanted to see and do.

Authenticity & Character

It was a basic, small hotel

Location

We could walk to the Acropolis, restaurants, shopping, Catholic church.

Staff

Cleanliness & Comfort

Porto Veneziano Hotel

Chania

Beautiful hotel with spacious room overlooking the water. It was within walking distance of shops and restaurants. Breakfast was very good with many selections.

Authenticity & Character

Location

Staff

Checkin person was a bit frazzled but after that the staff was great.

Cleanliness & Comfort

Black out blinds helped us sleep in. Very quiet and insulated. Bed very comfortable.

3 Pines Design Hotel

Heraklion Crete

Apartment was spacious. There was a rooftop with wonderful sunset views and a small pool to enjoy.

Authenticity & Character

It was large and in a neighborhood so many local sounds could be heard but still quiet at night for sleep.

Location

Within walking distance to shops and restaurants.

Staff

Very friendly and helped make some dinner reservations

Cleanliness & Comfort

Holiday Inn Athens - Airport

Athens

The rooms were quite large with mini refrigerator and tea pot. There was a indoor pool, sauna and workout room. Onsite bar and restaurant also available. Staff were professional. We had complimentary dinner and breakfast. Food was terrible and it took almost 2 hours to get dinner. Breakfast buffet had many varieties but food was subpar with hot foods not hot and most of food bland. If you are going for the hotel only, I would give it a higher score but the food and restaurant service brought it down. They only had one waiter! He worked hard but could only do so much. Need a new chef and more waitstaff.

Authenticity & Character

Location

Only a gas station next door but within 15minutes of airport.

Staff

Cleanliness & Comfort

Spacious and comfortable bed

Activity Reviews

Kourtaliotiko Gorge Hidden Waterfall & River Trek

Chania

The driver was late and then the guide was late. Poor communication on what we really needed to bring on the trek. Guide provided wet bags but no water or snacks as promised. Fortunately, we all brought water and a few snacks. Once we were on our hike through the gorge, it was fantastic. Lunch afterwards was local and very good. The guide was very informative and helpful once we started on our hike.

Quality of Experience

Beautiful nature

Food

We had a large variety of local foods. Fantastic.

Guides, Drivers and Staff

Be on time and give better instructions before the hike

Transport

40 minutes late

Canyons & Villages E-Bike Adventure

Greece

The Canyons & Villages E-Bike Adventure was a great surprise. They provided more than expected, including cheese, food, sweet pie, water, and soft drinks. The food layout halfway through the tour was really nice, and everyone loved the e-bike tour. It was a very enjoyable and well-organized activity.

Morning or Evening Sea Kayaking to Temple of Poseidon

Athens

The Morning or Evening Sea Kayaking to the Temple of Poseidon was excellent. The company was really awesome, with three staff members who provided plenty of water and fruit for the trip. The experience was well managed and enjoyable, with no issues.

WOW the whole trip was amazing from airflts to ALL THE TOURS we did it was just a FANTASTIC TRIP. the KIN KIN TEAM did outstanding planning on all fazes of the transportation for us. the 2 hotels were the perfect trip for our college grandson from Rutgers university in new jersey
WILL USE KIN KIN AGAIN FOR SURE
THANK YOU
Travis N Grace

What comes to mind is my interest, long before my trip to Norway, in the Viking Age and Norwegian explorations, as demonstrated in two musical compositions: (1) "Viking" by Peter Hammill who, with vivid imagery, stirringly sings: "Looking out forward over the prow of our long ship, pulling our oars and listening..." see: https://www.youtube.com/watch?v=9oXn7m_4Cog, and (2) "Amundsen" by Justin Sullivan (while I cannot speak to this its historical accuracy, his is a fine video regarding Roald Amundsen. In taking on the explorer's persona, Mr. Sullivan sings "long ago I learned how to sail...see: https://www.youtube.com/watch?v=n_YZd6N978c.)

Without much thought of these works of art, before having arrived, and having no idea that Roald Amundsen's ship was still around, I was gladly surprised to find the ship, so well preserved, at the museum in Oslo! I was not even aware that there was such a museum in Norway. It was indeed memorable part of the trip.

And then there were the fantastic fjords, the climb made to Steinsdalsfossen waterfall, the Stave churches, the TB museum, all very rewarding. Also, while we were there the beloved King Harald passed away and with that event I was able to learn about his life. It was moving to be witness to so many of his followers paying tribute to the King at the parliament, while awaiting his funeral.

I would enjoy returning to Norway. The above accounts of my time there were made possible by Kimkim's planning, itinerary, and guidance, to include the wealth of knowledge displayed by our Oslo tour guide.

Steve

We cannot recommend Erica and our experience with KimKim enough! Erica helped us plan our Greece honeymoon and truly went above and beyond every step of the way. From the very beginning, she took the time to listen to exactly what we were envisioning and brought it to life in a way that exceeded our expectations. She was incredibly patient, flexible, and adaptable as our plans evolved, and her attention to detail gave us complete peace of mind leading up to our trip. Greece was absolutely magical, and so much of that is a direct reflection of the care and thoughtfulness she put into planning every detail. If you're looking for a travel agent who genuinely listens and delivers, look no further!

Hotel Reviews

Athens Manor Houses

Athens

We really enjoyed our stay at Athens Manor Houses! The location is excellent, centrally situated and incredibly convenient for exploring the city. The historic buildings the hotel is housed in are truly special and add so much character to the experience. The staff was warm, friendly, and a pleasure to interact with throughout our stay. Our only note would be that the wall AC units struggled to keep up with the summer heat in Athens, which made the rooms warmer than we would have liked. Something to keep in mind if you're visiting during the hotter months! Overall, a lovely property with a lot of charm, we'd recommend it to anyone looking for a well-located, characterful place to stay in Athens.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Anapollo Boutique Hotel

Naxos

If you're looking for the perfect home base in Naxos, look no further than Anapollo Boutique Hotel. From the moment we arrived and were greeted with a refreshing welcome lemonade, we knew we were in for a special stay. The location is unbeatable, right in the heart of Naxos Town and walkable to everything. The rooms are beautiful and the overall vibe of the hotel is warm, inviting, and full of charm. The staff truly sets this place apart; they were incredibly kind, accommodating, and went out of their way to make us feel at home. And the breakfast? Absolutely delicious, a wonderful way to start each morning. We loved every minute of our stay at Anapollo and would recommend it without hesitation to anyone visiting Naxos. We would absolutely stay here again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parion Opus - Adults Only

Paros

Parion Opus Hotel is an interesting property with a lot going for it, though it may not be for everyone. The location sits just outside the center of Naoussa, still walkable into town, which we appreciated, though being nestled in a residential neighborhood did mean we picked up some ambient neighborhood sounds throughout our stay. The room itself was very modern and industrial in style, a cool aesthetic that felt a bit different from the typical Greek island accommodation. The staff was friendly and pleasant throughout our visit, and having access to the larger pool at their sister property across the street was a great perk. The undisputed highlight of our stay was breakfast, brought directly to our room each morning and enjoyed on our patio. It was a truly lovely way to start the day, and the food was delicious. That alone made the stay memorable. Overall, we enjoyed our time at Parion Opus and appreciated its unique character, though it may not be the property we'd return to on a future visit to Paros. That said, if a modern aesthetic, a great breakfast experience, and a quieter setting appeal to you, it's worth considering!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kasimatis by La Perla

Santorini

Kasimatis by La Perla exceeded every expectation and is truly one of the most special places we have ever stayed. If you're looking for the magic of Santorini without the crowds of Oia, Imerovigli is the answer, and this property is the crown jewel of it. The cave-style rooms are stunning, beautifully designed, incredibly private, and unlike anything else. Our private patio and jacuzzi were absolute perfection, and the caldera views from both were simply breathtaking. Waking up to that view every morning never got old. Speaking of mornings, breakfast was brought to our room each day, and enjoying a delicious, freshly prepared meal on our patio overlooking the caldera is something we will never forget. There truly are no words for how special that experience is. It's the kind of moment you travel for. The location in Imerovigli strikes the perfect balance, peaceful and far less touristy than Oia, yet still easily accessible to everything Santorini has to offer. We loved absolutely everything about our stay at Kasimatis by La Perla and would return without a second thought. If you're planning a trip to Santorini, do yourself a favor and book here, you will not regret it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Acropolis Beat-the-Crowds Discovery Walk

Athens

Quality of Experience

Guides, Drivers and Staff

Day Cruise Sailing

Paros

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional Greek Cooking Experience in a Hotel Garden

Paros

Quality of Experience

Guides, Drivers and Staff

Traditional Vineyards & Wine Tasting Experience

Santorini

Quality of Experience

Guides, Drivers and Staff

Transport

Old Town Food Walk

Naxos

Quality of Experience

Food

Guides, Drivers and Staff

Self-Guided Chasing the Santorini Sunset

Santorini

Quality of Experience

The driver who took me on the wine tour was punctual, friendly and spoke good English. I do not recall his name, but he was also my driver the following day with my tour guide William. William was very informative and knowledgeable about the history within Santiago.

Activity Reviews

Santiago City Tour Private

Santiago

My tour guide William spoke very good English and was very knowledgeable about the history of Santiago

Quality of Experience

Guides, Drivers and Staff

Driver was punctual and very freindly

Transport

Easy to connect with the transport drivers in Santiago. Had challenges with the transport drivers in Buenos Aires. Kim Kim agent was difficult to contact when in Buenos Aires.

Spend Your Day at Viña Santa Rita- Wine Tasting day

Chile

Hada private English tour. Very enjoyable

Quality of Experience

Guides, Drivers and Staff

Transport

Buenos Aires City Tour

Buenos Aires

Very informative and enjoyable tour of Buenos Aires. Small group of 5 was enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

Transport to the tour van was good. When the tour ended, I had to fend for myself to get back to my hotel. Ended up walking 3 1/2 miles

Tango Show & Dinner

Buenos Aires

Tango show was very enjoyable and highly recommend it.

Quality of Experience

Transport

Driver came 30 minutes early and would not wait ten minutes. The driver left and I had to find the location and take an Uber. Poor communication with Transport drivers and Kim Kim Staff in Buenos Aires.

Our recent trip to Croatia, arranged by Robi , was amazing! We had a perfect balance of activity with cycling, hiking and walking and kayaking with Tours of the city, which were fun and interesting. We had asked for some off days to relax and he gave us tips and recommendations on those as well, which were optional. Robi was very attentive, and I spoke with him daily about the plans and modified some that I thought would work better with our schedule. Our guides were great from Zagreb with Andrey and Stephen to Sofia and Zadar and Perro in split. They were all engaging and informative. We spent three days with Goran and he took us cycling, wine tasting, and island hopping on a speedboat and we had a blast. He has a great sense of humor and my husband really bonded with him over cycling and music and those few days were super special. I don’t have one criticism about the trip as it was executed perfectly. All of the guides and Transportation people were on time and friendly. We rented a car and that was seamless. So if you’re going to Croatia, which I highly recommend, use Robi at kimkim and you will not be disappointed. We travel a lot, and I feel confident to say this was our best trip ever!

Hotel Reviews

Hotel Cavtat

Cavtat

Adorable town and relaxing. The hotel is right across from cute restaurant and beach. Loved it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Our room had terrace with view of ocean and road

Hotel Dubrovnik

Zagreb

Amazing breakfast. Best on our trip. Good location modern hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bastion Heritage Hotel—Relais & Châteaux

Zadar

Cool hotel in historic building

Authenticity & Character

Location

Staff

Very friendly

Cleanliness & Comfort

Hotel Marul

Split

Great breakfast and location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Devecchi rooms

Hvar

Adorable old building in great neighborhood with great harbor view. Made to order breakfast just for us in the dining room. Small hotel really a house into air bnb.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Aminess Liburna Hotel

Korčula

Modern hotel on water with a small seal tester pool. Beautiful view across to old town. Walk easy .45 minutes to old town on a path next to water. Rented bikes and went wine tasting and to lumbarda and sandy beach. Easy to get around.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

https://www.facebook.com/VillaRadicSton/

Ston

Good location and good breakfast. Small town but relaxed setting for our activities.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Valamar Collection Dubrovnik President Hotel

Dubrovnik

We are soooo glad stayed here instead of old town. Last stop or first depending on direction on bus to and from old town so very convenient. Fabulous brunch. Big hotel on big beach with loungers included. A great place to come after seeing g old town and walking the walls.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Explore Split area - Trogir and Klis

Split

Trogir was very crowded since it was a little drizzly so usually not like that I’ve heard. Very cute and my husband really loved it. Had great meal at Casa del Dino. Relaxing day once we sat down.

Quality of Experience

Guides, Drivers and Staff

Transport

Hvar island and town

Hvar

Adorable old town. We kayaked to islands and spent the day there. Did speed boat tour and loved out Skipper named Dario. Kinoba boat tours or something like that stopped and swam many spots and saw blue cave.

Quality of Experience

Explore Hvar, active or leisure day

Hvar

See prior review

Explore Hvar or boat trip to Blue cave and neighbouring islands and coves

Hvar

See prior review

Zagorje region and castles visit and Zagreb overnight

Zagreb

The guide Stjepan was good and drive pretty. My husband loved the area to put the history in to perspective. Personally I could have skipped the day but just because I loved the Dalmatian coast much more.

Quality of Experience

Guides, Drivers and Staff

Transport

Very friendly guide

Explore Plitvice Lakes National Park

Croatia

We did 8 am entry. I wish we had done 7 am. It’s beautiful but very crowded so earlier start a few less people. Enter as early as possible. Stay overnight in the area

Quality of Experience

Explore Split & Diocletian's palace

Split

Great guide and he was funny. Whe organized the tour so we saw Klapa singers and we loved them.

Quality of Experience

Klapa singers

Guides, Drivers and Staff

Very knowledgeable. We loved he is a marine biologist and could laugh about the Seinfeld episode.

Transport

We drove ourselves and it was easy

Visit to Korčula island and town

Korčula

Loved old town and our hotel location

Quality of Experience

Pelješac peninsula and Ston- triple atraction.

Croatia

Rode e-bikes in amazing nearly car free roads and went to great winery something like Matusko. Took car ferry tour Mljet and beautiful ride to park with “lakes” actually sea water still but warmer.

Quality of Experience

Our guide Goran was amazing. Fun smart flexible and really bonded with my husband as a new friend.

Guides, Drivers and Staff

Transport

Cycling Mljet island and National Park

Croatia

See prior

Dubrovnik Old Town and the City Walls

Croatia

We walked the walls at 8 am. Hot but beat the cruisers another good time would be 6 pm if cruise leave at 8 which you can google. Very crowded in day but lovely at night. Take cable car to Panorama restaurant and make reservations 6 months ahead if possible for good table.

Quality of Experience

Private boat trip to Elafiti islands

Croatia

Great day. Flexible. Walked across one island with Goran and heard stories of his youth there. Had lunch at another island and swam different coves. Great day.

Quality of Experience

Visit to Šibenik

Croatia

I could have skipped but my husband really liked seeing the 3 fortresses high on the hills.

Quality of Experience

Explore Cavtat

Croatia

We loved this cute relaxing city. We had a great meal and overall experience at restaurant recommended by our Dubrovnik guide Annie. She was very good I may have forgotten to mention

Quality of Experience

Wine tasting on Pelješac peninsula

Croatia

Cycling On Pelješac Penisula To Ston

Croatia

Valentine was a pleasure to work with. The itinerary she curated for us was well planned with thoughtful touches. Her communication before and during the trip was prompt and knowledgeable—she answered all of our questions and helped us make some changes on the fly which made our trip feel seamless. We really couldn’t have asked for a better family vacation—the accommodations, activities, and recommendations for things to do were all nicely tailored to ensure our young kids had a great time. Because of Valentine’s efforts, we were able to just kick back, relax, and focus on having a great time in Switzerland!

We had an absolutely fantastic experience traveling through Morocco!

From the very beginning, communication with Hassan was seamless. He was incredibly responsive, helpful, and worked with us to customize the itinerary based on exactly what we wanted from the trip. The entire planning process felt easy and well organized, and we really appreciated how flexible and attentive he was to our needs.

A huge part of what made the trip so special was our driver, Ismail, who was with us for 7 days as we traveled around the country. He was amazing—kind, helpful, patient, and incredibly knowledgeable. We learned so much from him about Moroccan culture, daily life, history, and the different places we visited. Having him with us made the entire trip feel easy, comfortable, and much more meaningful.

We also really appreciated how Hassan and Ismail handled an unexpected issue we had with our hotel in Fes. As soon as we let them know there was a problem, they were incredibly responsive and helped us find and book another accommodation. They made what could have been a stressful situation feel easy and taken care of, which really showed us the level of service they provide.

All of the local guides arranged for us were excellent as well. They were knowledgeable, engaging, and gave us a much deeper appreciation for each city and region.

The accommodations throughout the trip were beautiful and exceeded our expectations. Everything was well organized, and we felt very well taken care of from start to finish.

Overall, we had an incredible time in Morocco and came home with so many wonderful memories. We would absolutely recommend Under the Moroccan Sun, and especially Ismail, to anyone planning a trip to Morocco!

Although I didn’t plan the itinerary, everything was described in detail and organized on the App. Any questions were answered and resolved very quickly. The guided tours and the drivers were very friendly and knowledgeable. Great overall experience.

We had an amazing eight days in Korea, and much of the credit goes to Christine at KimKim. From the beginning, she listened to what we wanted and created a thoughtful schedule that was not only well designed, but actually honored throughout our trip. Every transfer was prompt, communication was excellent, and we always knew what to expect next.
That level of organization made the trip remarkably stress-free. We had only one hiccup during our eight days, and Christine resolved it immediately. Her attention to detail, responsiveness, and genuine care made us feel that we were in very good hands.
A real highlight was having Kory in Seoul and Lucy in Busan as both our drivers and guides. This was an enormous advantage. Navigating the traffic and parking in two major cities would have added a great deal of stress, and instead we could simply enjoy the experience.
Kory brought Seoul’s history to life with his storytelling and knowledge. Our day at the DMZ was especially moving and became a true core memory for us. He clearly loves his country and city, and that enthusiasm was contagious.
Lucy was a wonderful ambassador for Busan. Her love for her city was infectious, and her knowledge, storytelling, and joyful personality made every stop enjoyable. Her timing was also exceptional—we seemed to arrive everywhere just before the crowds.
We also enjoyed a phenomenal Korean cooking class, along with many other experiences that gave us a wonderful mix of history, culture, food, and everyday Korean life.
A note for other travelers: We are an active retired American couple in our 60s and 70s, and this itinerary was very manageable for us. That said, it does involve a fair amount of walking on uneven surfaces, getting in and out of cars and trains, and navigating some smaller hotel rooms compared with typical American accommodations. We knew this going in, so we packed light, wore good, durable walking shoes, and managed our expectations. With that preparation, we thoroughly enjoyed the experience.
What impressed us most about KimKim was that the trip worked exactly as planned. The schedule was honored, transfers were prompt, communication was excellent, and when something unexpected happened, it was handled immediately.
Christine, Kory, and Lucy each played an important role in making our eight days in Korea exceptional. We came home with wonderful memories and a much deeper appreciation for Korea. We would highly recommend KimKim to anyone looking for a well-planned, personalized, and worry-free experience.

Krista helped us plan an amazing 31 day Scandanavian adventure through Denmark, Norway and Sweden. Highlights were the Folkmuseum and Vigeland Park in Oslo, kayaking in Flam, riding the funicular in Bergen to the park above and going to the Troll museum. The numerous fjord cruises were breath taking. We enjoyed the Cidery tour and lunch in Balestrand. And ending our time with a Midnight Sun kayaking in the Lofoten Islands. We loved Sweden visiting museums and castles. We took a day each to visit Sigtuna and another Uppsala where we had fun looking for Rune Stones. Our visit to Visby on Gotland Island, Sweden was fantastic. Starting and ending our trip in Copenhagen was perfect. The 3 hour Hygee tour is a must do and highly recommend traveling to Fredericksborg Castle. The hotels were very nice with delicious breakfasts. The hotel in Flam was okay but it made up for its plainness by its wonderful breakfasts and dinners. It was also nice to not be in the center if Flam with all the cruise tourists everywhere. We had excellent support by Matijs and Beni. They alerted us to the Norwegian Airtraffic controllers strike - luckily we were not affected. Thanks for the memorable trip!

Hotel Reviews

Copenhagen Island Hotel

Copenhagen

Our first stay here at the beginning of our trip was a room on the first floor facing the water with a small outdoor balcony where we could relax and watch people swimming. It has an excellent breakfast.

Authenticity & Character

Nice decor and lighting. The area for breakfast has good views and comfortable seating and layout.

Location

Great location, close to public transportation.

Staff

Breakfast was perfect.

Cleanliness & Comfort

Hotell Bondeheimen

Oslo

Nice room and very good breakfast. Easy walk from station.

Authenticity & Character

Location

Perfect for seeing the main sites. Centrally located.

Staff

Cleanliness & Comfort

Heimly Pensjonat

Flåm

The hotel is small, only 42 rooms. The rooms are basic, no coffee maker in room. There was decaf coffee available but if you wanted regular coffee before breakast or later in the day, you have to buy it. But the fact that it is a 20 minute walk outside of town away from the deluge of cruise tourists and has beautiful views of the water and provided both breakfast And delicious dinners made up for the small, basic room.

Authenticity & Character

A place we're people stayed before the chain hotels. It had a homey feel.

Location

Away from crowds and beautiful water view.

Staff

The woman who worked the front desk was very friendly and helpful.

Cleanliness & Comfort

Clean - just an older building.

Scandic Torget

Bergen

A very busy hotel in central Bergen. We could easily walk everywhere to see the sites and activities. It was a mad house trying to checkin and we had to request luggage storage since checkin is 4:00. There is 1 key for luggage storage area and it is just a room off the dining area with tables and chairs in it. That made it feel stressful.

Authenticity & Character

Very good breakfast.

Location

Excellent. Right in the center of everything.

Staff

Only 2 check in people who were not that friendly.

Cleanliness & Comfort

Donners Hotel

Visby

Great location, very friendly and helpful staff. Cool older hotel. We had a room on the 4th floor in the rafters. It was a large space which accommodated twin beds.

Authenticity & Character

Quiet, older hotel with character.

Location

Excellent. Visby is a walkable town and the hotel is in the center.

Staff

Very helpful and gave excellent recommendation for dinner on our first night. Both young men who worked the desk were friendly and fun to talk to.

Cleanliness & Comfort

Havila Cruise

Fosnavåg

When we were first boarding, we didn't realize that when you scan your ticket you are assigned specific seats. We thought we would have to find seats. The seats were comfortable and the meals very good.

Authenticity & Character

Location

Relaxing way to get to Alesund.

Staff

Cleanliness & Comfort

Shower was great! Good water pressure.

Thon Hotel Ålesund

Ålesund

Nice room with helpful, friendly staff.

Authenticity & Character

Location

Centrally located.

Staff

Helpful providing excellent recommendation for traditional Swedish food.

Cleanliness & Comfort

Svinøya Rorbuer

Svolvær

Unique old refurbished fishing cabin. We stayed in 2 bedroom, and 1 bath on first floor and on 2nd floor was an open space with the kitchen, table and chairs and a livingroom. The bedrooms are tiny with built in single beds. Lots of character! The restaurant were breakfast is held is very old, charming and special.

Authenticity & Character

Most authentic place we stayed in.

Location

Beautiful views.

Staff

Cleanliness & Comfort

The bedrooms can get hot and stuffy due to small size.

Hotel Lilla Rådmannen

Stockholm

Great place. Good location. Excellent breakfast. Excellent restaurant with Belgium beers.

Authenticity & Character

Great restaurant with Belguim beers.

Location

Near public transportation.

Staff

Friendly. Restaurant staff was very knowledgeable of their beers.

Cleanliness & Comfort

Activity Reviews

Norsk Folkemuseum - The Open Air Museum (museum tickets included)

Oslo

We enjoyed seeing the Stave Church, the old farms and buildings. We were lucky and saw a dancing performance. We tried the homemade lefties with butter. It is amazing that this musuem was started in 1881!

Quality of Experience

Historical buildings in a large open area.

Summer Kayaking Excursion

Norway

Nice small group kayaking experience in Flam's harbor area. Mette was a very knowledgeable guide and did a great job. The equipment was well maintained. It was a fun morning.

Quality of Experience

Guided Cidery Tour to Balestrand & the Sognefjord

Bergen

Balestrand is a very pretty town. The Cidery tour was fun and we had a delicious meal pairing 5 different ciders.

Quality of Experience

Transport

Midnight Sun Kayaking Excursion

Norway

Amazing kayaking experience. We had a good amount of time in the ocean. It was about 2 1/2 hours on the water. We landed on a small island for a small break for hot tea and cookies. Guides were excellent. The equipment was not as good as Flam's. The skirts were beat up and need to be replaced.

Quality of Experience

Guides, Drivers and Staff

Transport

Need new kayak skirts

Sea Kayaking In Ålesund

Ålesund

We expected the kayaking to be in canals in Alesund to see Art Nouveau buildings. Tgat didn't happen. The group was too large and a good junk of time went to outfitting everyone with equipment. The guides were great but this tour isn't worth the time or money.

Quality of Experience

Smaller group. Kayak to see the buildings

Guides, Drivers and Staff

Friendly

Transport

Good kayaks

Hygge Tour Copenhagen

Copenhagen

Our tour guide Amit was fantastic. We spent 3 hours walking around Copenhagen. He provided a lot of information about the concept of hygge, the Danish culture, historical facts and present day information about education, taxes, etc. We stopped first for a delicious pastry, then a stop at a sweet shop and ending the tour in a cute, funky little coffee shop.

Quality of Experience

Great guide, valuable information and delicious snacks.

Guides, Drivers and Staff

Amit was smart, friendly and easy to talk to.

Oslofjord Dinner Cruise

Oslo

Nice tour of Oslo by water with a very good meal.

Quality of Experience

Food

All of it.

Guides, Drivers and Staff

Transport

I felt like our local guide Liz really understood the sorts of travel experiences we wanted and she planned an excellent trip for us understanding what we wanted. The trip had a lot of moving parts and everything worked smoothly. The guides were great too, the drivers especially to cusco and the sacred valley were wonderful.

Hotel Reviews

Dazzler Miraflores by Wyndham

Lima

Solid hotel very nice location in miraflores.

Authenticity & Character

Its the usual brand hotel

Location

Staff

Cleanliness & Comfort

Tambopata Research Center

Tambopata

We chosea standard room which comes with no fan! I highly recommend upgrading to a comfort room - we got lucky 2 of 3 nights with the weather but it could be miserable if we were off by one night even. This is a very unique hotel in that the entire room is exposed to the jungle...no nets even. So cicadas moths and everything else can be in your room. That took a bit of getting used to...but it also means macaws wander in to the breakfast area to steal banana bread.

Authenticity & Character

You are camping in the amazon

Location

You are absolutely in the Amazon- no question about it

Staff

Dino the guide was super nice

Cleanliness & Comfort

Very clean but no fan in the Amazon or charging for it seemed a bit silly.

Inkaterra Machu Picchu Pueblo Hotel

Machu Picchu

This hotel is just aesthetically gorgeous. Each cottage is decorated beautifully. The hotel sits in the most lovely gardens. We saw many many orchid species. If you bird this is heaven - saw the cock of the rock, Andean motmot, a brilliant barbet...the list goes on and on. And the restaurant is extremely fine! Definitely our favorite day in Peru!

Authenticity & Character

Lovely decorations

Location

Corner of town...tucked away in lovely gardens

Staff

It was pouring on the morning we had signed up for a birding tour and the guide did it anyway with us for an hour and a half...extremely kind!!!

Cleanliness & Comfort

Nothing to improve here

Casa San Blas Boutique

Cusco

The hotel is set very well...near a plaza. The decor is lovely too..lots of lovely textiles. The noise level though was really hard to sleep through. Every other guest coming up or down the stairs was so audible. Made sleeping hard.

Authenticity & Character

Lovely decor ...appreciated the textiles!

Location

Very close to all the main attractions

Staff

Everyone was very kind and helpful

Cleanliness & Comfort

Cleanliness was outstanding- noise though was a serious problem and made sleeping hard.

Casa Andina Premium Villas

Urubamba

Lovely location- awesome restaurant...HIGHLY recommend the inka astronomy experience the hotel offers

Authenticity & Character

Reminded me of some very lovely hotels in the American southwest

Location

Lovely quiet location

Staff

Polite and nice

Cleanliness & Comfort

All good except for the rooster who wanted to wake everyone at 4 :)

Activity Reviews

Tambopata Research Center 4/4 & Transfer to The Sacred Valley

Peru

Loved this day seeing Ollantaytambo Moray and Maras...appreciate James very much for taking us salt and chocolate shopping!!!

Quality of Experience

Food

James suggested this place that was absolutely wonderful

Guides, Drivers and Staff

See above

Transport

Very nice driver tough roads!

Tambopata Research Center 2/4

Puerto Maldonado

Guide Dino was great - worked tirelessly with us from 4:45 until a night hike even!

Quality of Experience

Nice food too for being in the jungle

Food

Guides, Drivers and Staff

Dino the guide was great!

Tambopata Research Center 3/4

Puerto Maldonado

LOVED the canopy tours and the tour of the bamboo forests...and the sunset cruise

Private Sacred Valley Tour: Hummingbirds, Ollantaytambo, Moray & Maras

Sacred Valley

Loved the ruins and Moray and Maras..very educational.

Quality of Experience

Food

Guides, Drivers and Staff

James was excellent

Transport

Observatory Train to Machu Picchu OW, Lunch at Tinkuy & Machu Picchu Tour

Peru

Loved MP but the guide was a bit of a story teller and spun some tales about what MP was built for. Train ride in was absolutely lovely - highly recommend the observatory. MP is well just exceptional..

Quality of Experience

Food

Didn't think that restaurant was very good - a lunch at inkaterra which we did the following day was far better!

Guides, Drivers and Staff

Get guides who stick to facts?

Transport

Excursions at Inkaterra Machu Picchu Pueblo Hotel

Aguas Calientes/ Machu Picchu

Our birding tour was affected by bad weather but the guide gave us plenty of good pointers so we went back after the rain and saw a ton of stuff...

Private Full-Day Excursion: Chonta Condor Viewpoint

Cusco

Fair warning - the ride there and back was rough rough roads and its long. The upside is that there is a family of condors that lives up at the cliffs and we were lucky enough to get a fly by at eye level! Very special.

Quality of Experience

The birds

Food

The hotel packed a sumptuous lunch for at least 2 people's appetite...very nice.

Guides, Drivers and Staff

Driver managed that mess of a road...James is a very good guide.

Transport

Flight to Puerto Maldonado & Tambopata Research Center 1/4

Peru

Just a really long day ...and you get in just after dark. Keep headlamps handy!

Ryan helped me book a trip of a little over a week to Newfoundland and Labrador, starting in Gros Morne National Park (Heritage Site #1) and working my way to Quirpon Island. The itinerary and lodgings were great - the Gros Morne Inn in Woody Point was a great place to start - wonderful hospitality and food in one of the most stunning natural settings on the planet. A boat tour of the Western Brook Pond is not to be missed.

From there, I headed north to Port au Choix and over to Labrador. Accommodations were more basic, but very comfortable and conveniently located. Spent an afternoon wandering Red Bay, Labrador (Heritage Site #2). Returned to Newfoundland and drove north to L'Anse aux Meadows (Heritage Site #3), which was the original reason for my wanting to visit Newfoundland.

The icing on the cake, however, was a two night stay at the Quirpon Lighthouse Inn on Quirpon Island. The island and its lighthouse are accessible only by Zodiac, and almost entirely outside of cell service. While perhaps not for everyone (you can bring only what you can carry, in a backpack, the Inn is located some distance from the dock, and the weather can present challenges), the scenery and solitude were wonderful. The owner, Ed English, took the 5 guests out for a boat tour on the first morning we were there, and we spent some time observing two humpback whales (a mother and calf) feeding in the cove right next to the dock.

Drove back to near the Deer Lake airport on the last day and stayed at the Sugar Hill Inn in Norris Point, which is another wonderful hotel and restaurant.

All bookings (hotels, Western Brook Pond boat tour, Labrador Ferry, Quirpon Zodiac tour) were taken care of by Ryan with no problems whatsoever. Ryan was incredibly responsive as we worked on the itinerary, and had a very clear sense of what was possible to fit within the time I had allotted.

An absolutely fabulous trip.