Kimkim Trip Reviews

4.8
Based on 21,712 ratings
Read 21,712 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Christina was very helpful before our trip an...
Norway | Jun 17 - Jun 28, 2026

Barbara
Barbara P.
Chicago, IL | Reviewed on Jun 29, 2026
Christina was very helpful before our trip and always very responsive. Ran into a few questions while in Norway and she always got back to us within minutes. The app had everything we needed to get around and was very helpful with directions.
Would definitely use Christina and KimKim again!
Loved Norway went to Bergen, Balestrand, Aurland and Oslo. Wouldn’t change anything except to stay one more day in Bergen which was the only place we stayed 2 nights. All other places 3 nights were...
Read more

Christina was very helpful before our trip and always very responsive. Ran into a few questions while in Norway and she always got back to us within minutes. The app had everything we needed to get around and was very helpful with directions.
Would definitely use Christina and KimKim again!
Loved Norway went to Bergen, Balestrand, Aurland and Oslo. Wouldn’t change anything except to stay one more day in Bergen which was the only place we stayed 2 nights. All other places 3 nights were perfect. Don’t miss Balestrand it is magical!

Hotel Reviews
Clarion Hotel The Hub
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Aurlandsfjord
Aurland

Nice hotel. Room was very dark and no view. Would definitely ask for a view if staying again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

Unbelievable location. Shared spaces were beautiful lots of areas together with friends. If we went again, we would definitely request a room with a view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Terminus
Bergen

Great location. Room was rather utilitarian but was fine for the amount we were in it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Jun 29, 2026

Thank you so much for your kind words! It was truly a pleasure help plan your groups Norway adventure, and I'm so happy to hear you had such a wonderful trip. It means a lot to know you felt supported throughout your journey.

I love that Balestrand was one of your highlights, it really is such a magical little gem!

Thank you again for trusting us to help plan your trip. It was a pleasure to be part of your Norway experience, and I hope we will have the chance to help you plan another adventure in the future! All the Best, Christina

First time trip to Japan!
Japan | May 16 - May 25, 2026

C
Chelle J.
Canada | Reviewed on Jun 29, 2026
I've used kimkim in the past for a trip with my best friend. This time I decided to use their services for a trip with my sister. Overall, the trip featured all the aspects we wanted to touch on on our trip. Every guide we had was great and the trip was paced out well. You can't really escape from walking too much in Japan but even with all the walking, we enjoyed the pace and all the activities. It's definitely pricier to experience Japan this way but since it was our first time, we wanted... Read more

I've used kimkim in the past for a trip with my best friend. This time I decided to use their services for a trip with my sister. Overall, the trip featured all the aspects we wanted to touch on on our trip. Every guide we had was great and the trip was paced out well. You can't really escape from walking too much in Japan but even with all the walking, we enjoyed the pace and all the activities. It's definitely pricier to experience Japan this way but since it was our first time, we wanted it to be hassle free so it was very convenient to have everything booked for us and to just enjoy the trip. The few times we had to get to places on our own, the instructions were clear and I knew my specialist was not far away if I needed them. I will definitely visit Japan again and may consider using Kimkim for it but perhaps be even more particular about where I want to go so that it would be most beneficial to pay for a service to plan for it.

Hotel Reviews
Richmond Hotel Premier Kyoto Ekimae
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Forza Osaka Kitahama
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was clean and comfortable but our window faced a wall which was kinda sad.
Hakone Kowakien TEN-YU
Hakone

Would definitely visit again - location was stunning and food was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Knot Tokyo Shinjuku
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

So much fun! Learned a lot too.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

Food was great and filling, our guide was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Sushi & Home Cooking Class from Market to Table near Asakusa
Sushi & Home Cooking Class from Market to Table near Asakusa
Tokyo

One of my favorite parts of my trip. Alice was our guide and she was a lot of fun. Learned a lot and made the best sushi. Would love to have another class with her in future.

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Temples & Bamboo Grove in Kyoto
Enjoy Temples & Bamboo Grove in Kyoto
Kyoto

Asuka was our guide and she was awesome!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Japan

Got lucky and could see mt Fuji

Quality of Experience
Guides, Drivers and Staff
Driver was great- she was super helpful, patient and overall just a great driver.
Transport
Tokyo Highlights: A Day of Tradional & Modern Culture with Local Life
Tokyo Highlights: A Day of Tradional & Modern Culture with Local Life
Tokyo

Our guide was Yoshi and he was awesome

Quality of Experience
Guides, Drivers and Staff
Yoshi! Highly recommend
Transport
We took public transit and it was a good experience
Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Japan | Replied on Jun 29, 2026
Hi Chelle, Greetings from Ada. Thank you so much for taking the time to share such thoughtful feedback.❤️ We’re really happy to hear that your trip with your sister went smoothly and that the experiences, pacing, and guides all worked well for you. Japan can definitely involve a fair bit of walking, so it’s great to know the balance of activities still felt enjoyable and comfortable for you both. It also means a lot to hear that the planning and on-the-ground support helped make your... Read more

Hi Chelle,

Greetings from Ada.

Thank you so much for taking the time to share such thoughtful feedback.❤️

We’re really happy to hear that your trip with your sister went smoothly and that the experiences, pacing, and guides all worked well for you. Japan can definitely involve a fair bit of walking, so it’s great to know the balance of activities still felt enjoyable and comfortable for you both.

It also means a lot to hear that the planning and on-the-ground support helped make your first trip feel hassle-free, especially when navigating a new destination. That’s exactly what we aim for.

We truly appreciate your trust in using our services again, and we’d love to help you plan your next Japan trip whenever you decide to return — especially with a more tailored focus on the specific regions or experiences you want to dive deeper into.

Wishing you many more great travels ahead with us😊
Best regards
Ada & Kimkim

We had an amazing trip. Planning by Ivan was ...
Croatia | Jun 9 - Jun 27, 2026

G
Gargi S.
India | Reviewed on Jun 29, 2026

We had an amazing trip. Planning by Ivan was really good. We had really good guides too. Loved the country, the people & the food. It was a memorable trip for sure!

Local specialist: Ivan Cosic

Our family of 12 very different personalities...
Colombia | Jun 20 - Jun 28, 2026

T
Tiffany F.
Ashburn, VA | Reviewed on Jun 29, 2026

Our family of 12 very different personalities and ages all loved our trip. Margarita and Oscar supported us through every moment, and ensured we had a wonderful time. Each day was thoughtfully planned, and executed perfectly!

Local specialist: Wendy Romero

Awesome trip, great support
Norway | Jun 15 - Jun 25, 2026

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Clarissa J.
Dallas, TX | Reviewed on Jun 28, 2026
We had a fantastic trip. I really appreciated how much Krista was willing to go through all of our requests and the multiple changes (people arriving and departing on different days, lots of requests for very specific details) with patience and grace. The trip was super smooth, we never had any issues with transport, hotels, etc (I think Norway is a pretty organized country!). We loved our time in Ulvik and Kinsarvik especially, and feel like most agencies would not have picked up on our... Read more

We had a fantastic trip. I really appreciated how much Krista was willing to go through all of our requests and the multiple changes (people arriving and departing on different days, lots of requests for very specific details) with patience and grace. The trip was super smooth, we never had any issues with transport, hotels, etc (I think Norway is a pretty organized country!). We loved our time in Ulvik and Kinsarvik especially, and feel like most agencies would not have picked up on our desire to be in smaller, more out of the way places. Several Norwegians were surprised to see Americans in Ulvik! The hiking was fantastic in both places. We loved our hiking guide, Andreas, in Bergen, along with the dinner cruise and the Greig house and concert. Can't wait to come back.

Hotel Review
Karl Johan Hotel
Oslo

Central location, comfortable, amazing breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bergen’s Classic Trails – Private Hiking Experience
Bergen’s Classic Trails – Private Hiking Experience
Bergen

Great hike, learned so much about Norway chatting with Andreas as we hiked.

Quality of Experience
Guides, Drivers and Staff
Cider tasting in Ulvik
Cider tasting in Ulvik
Ulvik

lovely place to visit, great view and the food accompanying the cider was delicious

Quality of Experience
Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Jun 30, 2026
Hi Clarissa!
Thank you so much for your wonderful message! It truly made my day to hear how much you enjoyed your trip.
It was an absolute pleasure working with you throughout the planning process, and I’m so glad we were able to accommodate all the changes and details along the way. Hearing that everything ran smoothly is exactly what we hope for. I'm especially happy that Ulvik and Kinsarvik ended up being highlights of your trip. It sounds like you experienced a wonderful mix of Norway's...
Read more

Hi Clarissa!
Thank you so much for your wonderful message! It truly made my day to hear how much you enjoyed your trip.
It was an absolute pleasure working with you throughout the planning process, and I’m so glad we were able to accommodate all the changes and details along the way. Hearing that everything ran smoothly is exactly what we hope for. I'm especially happy that Ulvik and Kinsarvik ended up being highlights of your trip. It sounds like you experienced a wonderful mix of Norway's nature and culture. Thank you again for trusting me with your trip. It was a joy to help create your itinerary, and I would be delighted to help you plan your next visit to Norway whenever you're ready.
Wishing you many happy memories until then!
Krista

Absolutely Amazing!!
Norway | Jun 18 - Jun 27, 2026

Rita
Rita R.
Boston, MA | Reviewed on Jun 28, 2026
Everyone and every stop was amazing! It was truly so awesome to let the professionals do the planning- zero worries and so much fun! Our trip had so much that my husband and I, as well as my 82 year old mother enjoyed every part of it - truly a huge weight off my shoulders and I came back refreshed rather than exhausted. Alex and his team are gems and I plan to use them for our next trip! Read more

Everyone and every stop was amazing! It was truly so awesome to let the professionals do the planning- zero worries and so much fun! Our trip had so much that my husband and I, as well as my 82 year old mother enjoyed every part of it - truly a huge weight off my shoulders and I came back refreshed rather than exhausted. Alex and his team are gems and I plan to use them for our next trip!

Hotel Reviews
Thon Hotel Opera
Oslo

A great hotel - new and updated. Rooms were great and very modern. Food was awesome and it was right near a great food hall and places to visit.

Authenticity & Character
Great ascetic
Location
Easy to get to all sightseeing places
Staff
Helped my mom out when she had an issue fisninf us - so kind!
Cleanliness & Comfort
Other than the lack of aircon - fans were provided and the rooms were cool
Scandic Neptun
Bergen

This hotel was just ok. A little on the older side and need of renovation. The floor we were on also had some water damage, maybe - it smelled badly in the corridor at times. Otherwise it was clean and comfortable. Food was great - location was top notch.

Authenticity & Character
A little on the olderside6
Location
Easy to get to the warf.
Staff
Helpful and very friendly
Cleanliness & Comfort
Our floor hallway smelled like mold or sweage.
The Dock 69 39 By Scandic
Tromsø

This hotel is right in the center of all things new in Tromso - new restaurants and cafes and shopping- but all the historic stuff also. The roof top bar and restaurant was a great place for my family to watch the Midnight Sun Marathon. Its a great new build- comfortable and modern rooms - and the food was top notch! Planning to go back and this will be where we stay-

Authenticity & Character
Location
Staff
Helpful and quick
Cleanliness & Comfort
Brand spanking new and shiny
Activity Reviews
Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

The ride to and from Rosendal was amazing, as was the ferry which was very comfy. But on Rosendal it is not very easy to get around unless you are planning to walk. There are also not a ton of shops near the warf - so it was a slow aftwrnoon.

Quality of Experience
Planning ahead more.
Self-Guided Tromsø Exploration
Self-Guided Tromsø Exploration
Norway

Tromso was so easy to navigate - walking most places was easy to do.

Quality of Experience
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jun 30, 2026

Rita, thank you so much for your thoughtful review! Your review makes me grin from ear to ear from how sweet you are. It was lovely helping you, your husband, and your mother enjoy this special trip. Knowing that each of you found something to enjoy—and that you were able to truly relax without the stress of planning—means the world to us.

We're so grateful for your kind words and your trust in our team. It was an honor to be part of creating these memories, and we can't wait to help you plan your next adventure. Thank you again for choosing us!

Best regards,
Alex + the kimkim Team

From the Pyramids to the Red Sea – An Unforgettable Journey
Egypt | May 16 - May 25, 2026

Lilly
Lilly R.
Charlotte, NC, USA | Reviewed on Jun 28, 2026
Our trip of six travelers with Memphis Tours via KimKim was exceptional. From Mohamed’s expertise, personalized travel planning, and incredible response time to Ahmed K.’s thoughtful hosting, recommendations, and coordination of every detail in Cairo and across each destination, the entire experience felt seamless and highly personalized. Mostafa, the Operations Manager, ensured everything was handled with care, while our tour leaders, Walid in Luxor and Mahmoud in Hurghada, provided... Read more

Our trip of six travelers with Memphis Tours via KimKim was exceptional. From Mohamed’s expertise, personalized travel planning, and incredible response time to Ahmed K.’s thoughtful hosting, recommendations, and coordination of every detail in Cairo and across each destination, the entire experience felt seamless and highly personalized. Mostafa, the Operations Manager, ensured everything was handled with care, while our tour leaders, Walid in Luxor and Mahmoud in Hurghada, provided wonderful recommendations and made us feel supported throughout the journey. Our Egyptologist guides, Hend and Noha, brought Egypt’s history to life with warmth, expertise, and incredible storytelling. Every transfer, tour, hotel detail, and special request was handled beautifully. It truly took a wonderful team to create such a memorable experience, and we are so grateful. Highly recommend!

Hotel Reviews
KaiSol Romance Sahl Hasheesh
Hurghada

Beautiful hotel and rooms with views of the gorgeous beach. Incredible property with several restaurants, evening, entertainment, and pools. Food was also wonderful.

Authenticity & Character
Location
On the beach
Staff
Hassan our room attendant
Cleanliness & Comfort
Hilton Luxor Resort & Spa
Luxor, Luxor Governorate
Authenticity & Character
Location
Absolutely beautiful location on the water.
Staff
Cleanliness & Comfort
Fairmont Nile City Hotel
cairo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hurghada Stay & Leisure Time  🏖️
Hurghada Stay & Leisure Time 🏖️
Hurghada

Hurghada was the perfect complement to our time exploring Egypt’s ancient history. The crystal-clear waters of the Red Sea, beautiful beaches, and relaxed atmosphere made it easy to unwind. Whether snorkeling, enjoying the resort, or simply taking in the views, it was the ideal place to slow down and recharge before heading home.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Karnak Wonders & Evening at Luxor Temple.
Karnak Wonders & Evening at Luxor Temple.
Luxor

Karnak Temple and Luxor Temple at night were unforgettable. Exploring Karnak’s massive columns and ancient history, then seeing Luxor Temple beautifully illuminated after dark, offered two completely different but equally impressive experiences. The horse-drawn carriage ride through Luxor added a fun local touch to a wonderful evening. We also visited a local spice shop in the afternoon that was a very welcoming experience.

Quality of Experience
Food
Dinner at Socrates was excellent.
Guides, Drivers and Staff
Walid, our tour leader and Noha, our tour guide were exceptional.
Transport
Cairo Nile Dinner Cruise and Show  🍽️🎶
Cairo Nile Dinner Cruise and Show 🍽️🎶
Cairo

The Nile dinner cruise was a fun way to experience Cairo at night. Cruising along the Nile while enjoying a traditional dinner, live music, belly dancing, and an energetic Tanoura performance made for a lively and memorable evening.

Quality of Experience
Quality of Experience
Food
Food was fine but not great.
Food
Food was fine but not great.
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Al Moez Street & Khan El Khalili.
Al Moez Street & Khan El Khalili.
Cairo

The historic architecture, local shops, and lively atmosphere offered a wonderful glimpse into Egypt’s culture and history. We also enjoyed an excellent local meal at Zeeyara, that rounded out the experience perfectly.

Quality of Experience
Quality of Experience
Food
Zeeyara Restaurant
Food
Zeeyara Restaurant
Guides, Drivers and Staff
Our tour guide, Hend, was exceptional.
Guides, Drivers and Staff
Our tour guide, Hend, was exceptional.
Transport
Transport
Red Sea Resort  🏖️
Red Sea Resort 🏖️
Hurghada

Our stay at KaiSol Romance Resort on the Red Sea was the perfect way to unwind after touring Egypt. The resort was beautiful, the staff was warm and attentive, the food offered plenty of variety, and the crystal-clear water was ideal for swimming and snorkeling. A relaxing and memorable end to an incredible trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pyramids & Grand Egyptian Museum.
Pyramids & Grand Egyptian Museum.
Cairo

This was a full but memorable day. Our Egyptologist guide, Hend, made the history feel rich and accessible. A highlight was the camel ride as well, and we also enjoyed stops at the Papyrus Institute and a jewelry store, where some of us bought cartouches. Lunch at 9 Pyramids was a beautiful break, with great food and stunning views.

Quality of Experience
Everything
Quality of Experience
Food
9 Pyramids Restaurant
Food
9 Pyramids Restaurant
Guides, Drivers and Staff
Ahmed, our tour leader and Hend, our tour guide were exceptional.
Guides, Drivers and Staff
Ahmed, our tour leader and Hend, our tour guide were exceptional.
Transport
Our driver was amazing.
Transport
Our driver was amazing.
 Valley of the Kings, Hatshepsut Temple & Sunset Felucca.
Valley of the Kings, Hatshepsut Temple & Sunset Felucca.
Luxor

This was one of our favorite experiences after pyramids. Noha, our tour guide was exceptional.

Quality of Experience
Food
Guides, Drivers and Staff
Walid, our tour leader and Noha, our tour guide were exceptional.
Transport
The driver and air conditioned van.
Local specialist: Mohamed Abdeltawab
Mohamed
Mohamed Abdeltawab
Local specialist in Cairo, Egypt | Replied on Jul 08, 2026

Thank you so much for your wonderful review, Lilly! It was a true pleasure helping you plan your trip to Egypt. Your kind words mean so much to our entire team and to me. I'll be sure to share your feedback with everyone who helped make your journey special. We really appreciate you choosing us, and we hope to welcome you and your family back to Egypt again in the future!

Merci, KimKim!
Switzerland | Jun 20 - Jun 27, 2026

Courtney
Courtney L.
Seattle, WA | Reviewed on Jun 28, 2026
My husband and I just returned from Switzerland after spending 8 days there with a trip planned by KimKim. KimKim made the experience stress free as I didn't have to plan anything. We provided our interests and KimKim did the rest. With our busy schedules, it was nice to have KimKim do the heavy lifting. We were impressed by their accommodation selections and recommendations for where we should travel in Switzerland. For example, we hadn't considered Montreaux, but were so happy we got to... Read more

My husband and I just returned from Switzerland after spending 8 days there with a trip planned by KimKim. KimKim made the experience stress free as I didn't have to plan anything. We provided our interests and KimKim did the rest. With our busy schedules, it was nice to have KimKim do the heavy lifting.

We were impressed by their accommodation selections and recommendations for where we should travel in Switzerland. For example, we hadn't considered Montreaux, but were so happy we got to spend time there. The contrast of the Swiss German side to the Swiss French side of Switzerland was a fun way to see Switzerland. KimKim made the experience so easy with our vouchers for everything and the service providers were clearly vetted. We can not recommend KimKim enough for those that are looking for ease when planning a trip as you'll have the perfect balance of individual exploration time and planned activities.

Hotel Reviews
Mona Montreux Hotel
Montreux

The view from our room of Lake Geneva was absolutely breathtaking. The hotel was centrally located to the train station and bus station, for ease. We found Montreaux very walkable with a number of fun restaurants. The hotel buffet could have been a bit stronger (quality wise), but I think we had high standards after our stay in Geneva and Zermatt. We opted for a local coffee shop and keep our buffet selection pretty basic each morning as a result. We enjoyed the hotel's location to the Fairmont for delicious evening meals (with a view!).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
An added bonus was the AC. We were in Switzerland during the European heat wave and thankful to cool off at night.
Matthiol Boutique Hotel
Zermatt

We liked the size of this hotel and the location of this hotel. We liked being far away from town as it was peaceful at night with the windows option and the centralized location to trails for hiking. The morning view of the Matterhorn was amazing. Additionally, the spa room with the sauna was heavenly.

Authenticity & Character
Location
While we felt this hotel was amazing, travelers might find it far away from town. The electric shuttle is only offered to/from the train station when you arrive and leave. You otherwise need to walk everywhere in Zermatt which is roughly 20 minutes to/from town. That wasn't an issue for us and the view was 10/10, but I wanted to mention it. There is a bus you can take, but we opted to walk.
Staff
The staff were very helpful in the morning with my food allergy and ensured I had plenty of gluten free options which I appreciated.
Cleanliness & Comfort
Activity Reviews
The Chocolate Train
The Chocolate Train
Montreux

The quality of coffee could have been a bit better on the train ride in the morning, but aside from that, we were impressed by the train ride. We were initially worried it may be a bit toursity, but we embraced it. The cheese and chocolate factory tour were very informative. Seeing the countryside from the train was also fun. It was a great way to remain cool during the European heatwave and we learned a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
E-bike in Montreux / Lavaux !
E-bike in Montreux / Lavaux !
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Riffelsee and Riffelberg tour!
Riffelsee and Riffelberg tour!
Zermatt

Mike was great! We appreciated his expertise on the trails to ensure we had a great hike. This includes where to stop for lunch before our return hike to Zermatt.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH

GoKo Travel
Indonesia | Jun 5 - Jun 25, 2026

E
Ellile S.
San Jose, CA | Reviewed on Jun 28, 2026
This was our first time using a travel company (as we were travelling with our children) and we were very impressed with the service!
The communication back and forth from George during the planning stages was fantastic.
We then got a dedicated app, WhatsApp group and 24 hour phone number help during the trip itself.
Any issues were dealt with kindly and generously by the company. Our trip itself was full of once in a lifetime memories.
All drivers were faultlessly on time and our guides...
Read more

This was our first time using a travel company (as we were travelling with our children) and we were very impressed with the service!
The communication back and forth from George during the planning stages was fantastic.
We then got a dedicated app, WhatsApp group and 24 hour phone number help during the trip itself.
Any issues were dealt with kindly and generously by the company. Our trip itself was full of once in a lifetime memories.
All drivers were faultlessly on time and our guides were all knowledgeable and lovely people. Miss Oki in particular was very knowledgeable and we felt like we got all our Indonesian culture questions answered!
Highly recommend GoKo travel!

Hotel Reviews
Luwansa Beach Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ramayana Candidasa - CHSE Certified
Manggis
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Puri Lumbung Cottages
Munduk

Munduk is a beautiful place and the grounds are very good but the room is not good enough for families. Old electrics, outdated bathroom, open to the outside so lots of cockroaches/spiders in the room. No air conditioning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
ATV rides, Tegalalang Rice Terraces & Bali Swing
ATV rides, Tegalalang Rice Terraces & Bali Swing
Ubud, Bali

ATV was very fun and kids loved it Bali swings was very touristy and we didn’t enjoy it as much

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: George Game

Great experience with kimkim!
Japan | Jun 17 - Jun 26, 2026

E
Eric H.
Ashburn, VA | Reviewed on Jun 28, 2026

We had a great experience with kimkim! They put together a fantastic itinerary based on our desired experience and everything was well structured. Our local specialist, Cannon, was terrific and very helpful and responsive. And the local tour guides provide by kimkim were AMAZING! We loved all of them! We'd definitely recommend using kimkim!

Local specialist: Cannon Xiao
Cannon
Cannon Xiao
Local specialist in Japan | Replied on Jul 05, 2026

Hi Eric,

Thank you so much for taking the time to leave such a wonderful review. I truly appreciate it!

I'm delighted to hear that you were happy with your trip and that everything met your expectations. It was a pleasure helping you plan your journey.

I hope we'll have the opportunity to help you explore even more destinations with Kimkim in the future!

Best regards,
Cannon

Melanie at KimKim was amazing!
Italy | Apr 20 - Apr 29, 2026

A
Anand R.
Dallas, TX | Reviewed on Jun 28, 2026
Working with Melanie was fantastic and everything I wanted and more! She worked with me months in advance to plan the ideal surprise anniversary trip for my wife in Italy. She communicated immediately and thoughtfully, did her research to find options and made great suggestions. I especially appreciated her guidance is not overscheduling! The free days were some of the best days of the trip! We loved learning about historical places, buildings, art, etc. Florence cathedral, Uffizzi and... Read more

Working with Melanie was fantastic and everything I wanted and more! She worked with me months in advance to plan the ideal surprise anniversary trip for my wife in Italy. She communicated immediately and thoughtfully, did her research to find options and made great suggestions. I especially appreciated her guidance is not overscheduling! The free days were some of the best days of the trip!

We loved learning about historical places, buildings, art, etc. Florence cathedral, Uffizzi and walking the district across the bridge were fantastic. Our days in Sorrento and Amalfi coast were heavenly and loved the day trips to Path of God's and the coastal towns. Ravello was a neat gem. I wish we had more free time there to explore the towns and places like Ravello. Pompeii was the real highlight for us and wish we had dedicated a while half day there instead of 2 hour tour. We ended in Rome only 1.5 days so of course would love to go back and spend more days in Rome and Florence. The walking tour the last night in Travestere was absolute highlight! Will plan to do that in every city next time.

The hotels were fantastic, arranged transportation from hotel were great, and bullet trains a nice splurge.

The only less than ideal experiences were the Murano tour - it was short and a sales pitch to buy instead of showing us the area.

Hotel Reviews
Hotel Barocco
Rome

Amazing ambiance! Breakfast was out of this world!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Central Wellness Hotel Sorrento
Sorrento

Pleasant hotel.

Authenticity & Character
Location
Staff
No nonsense but not overly service oriented. One front desk person did not help too much with suggestions.
Cleanliness & Comfort
Hotel Kraft
Florence
Authenticity & Character
Location
It was 20 minutes walk from center so nice and quiet for us and gave us some more walking. A little closer would have been nice.
Staff
Cleanliness & Comfort
Hotel Ruzzini Palace
Venice

Beautiful romantic room, breakfast was like in a high end palace room, amazing! Staff were excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Venice Gondola Ride at sunset
Venice Gondola Ride at sunset
Venice

Its Venice and a gondola, so amazing. But not too exciting in our opinion. The guide didn't do much and Venice is sort of dirty. The sunset part was nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Rome Food Tour
Rome Food Tour
Rome

This is 10 stars!!! Wow a magical evening! The guide Toni was spectacular! About 10 in our group, great food and wine, great explanations. We went to 3 restaurants then Gelato. Too much food in the end! I wish we had planned this in every city!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trip to Murano and glass making workshop
Trip to Murano and glass making workshop
Italy

We thought we would get a tour and learn about glass making. Instead they did 10 minute demonstration of glass blowing and then spent rest of time showing us their store. The pieces were amazing but we had wanted to really learn and see glass blowing and what is done on the island. I dont k ow if they didn't have people to take us around that day or this is the tour. We were disappointed with this.

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic trail nicknamed The Path of the Gods + Transfer from Sorrento
Panoramic trail nicknamed The Path of the Gods + Transfer from Sorrento
Italy

Amazing! Loved the guide and the lunch on mountain side! Wish we had thought of breaking off at end to walk to Positano.

Quality of Experience
Guides, Drivers and Staff
Transport
Ravello, Amalfi & Positano
Ravello, Amalfi & Positano
Sorrento

Absolutely amazing. Coast drive and visiting towns were great but wish we could had a few more hours to really explore each town, get lunch, etc. Path of God's hike tour was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Tour + Basilica
Vatican & Sistine Chapel Tour + Basilica
Rome

The Vatican and Basilica are world wonders. Our personal tour was 3 hours but still rushing literally. Our guide was nice buy talked too fast and felt like he needed to rush. It was nice to get past long lines but I think I would have preferred going myself and using audio guide but then would need whole day there.

Quality of Experience
Guides, Drivers and Staff
He talked too fast and felt rushed us.
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 28, 2026
Hi Anand,
thank you so much for your lovely review. I'm so please we were able to plan the perfect surprise trip and it all worked perfectly!
As I mentioned in my email, I do apologise that the Murano experience was not what you expected, we have already emailed the supplier to check why it was more about selling and less about the actual glass making.
I agree, the gondola is one of those must do's but it's also just that. We extended the time as a little Easter egg surprise for you, it's... Read more

Hi Anand,
thank you so much for your lovely review. I'm so please we were able to plan the perfect surprise trip and it all worked perfectly!
As I mentioned in my email, I do apologise that the Murano experience was not what you expected, we have already emailed the supplier to check why it was more about selling and less about the actual glass making.

I agree, the gondola is one of those must do's but it's also just that. We extended the time as a little Easter egg surprise for you, it's usually 30 minutes so maybe an hour was just too much.

Sometimes when you head back home and wish you had longer in that place, it means you have to return, this is to say, Ravello is waiting for you :)

Thank you for also pointing out about the hotels and guides, we will of course check everything to make sure everything runs smoothly.

Thanks again for trusting me with your special surprise, and I look forward to the next adventure!

Ciao :)

Incredible service!
Italy | Jun 13 - Jun 27, 2026

J
Jenny L.
Santa Clara, CA | Reviewed on Jun 28, 2026
KimKim helped us locate wonderful places to stay (given our requirement to have 2 bathrooms for 4 people) and we had amazing guides in every city -- Zurich, Basel, Venice, Naples, Amalfi Coast, and Rome. We had the BEST time. Marianna was generally available while we were traveling, as was High Point Holidays, and it made things much easier to have that constant contact. I started organizing this trip back in the January time frame and by March we had locked down the details. I am... Read more

KimKim helped us locate wonderful places to stay (given our requirement to have 2 bathrooms for 4 people) and we had amazing guides in every city -- Zurich, Basel, Venice, Naples, Amalfi Coast, and Rome. We had the BEST time. Marianna was generally available while we were traveling, as was High Point Holidays, and it made things much easier to have that constant contact.

I started organizing this trip back in the January time frame and by March we had locked down the details. I am grateful that the KimKim team answered my questions and really listened to our priorities. Our hotels/apartments were all extremely well=located (big priority) and our guides were all so good. My teenage daughters had a great time, despite the epic heat wave hitting Europe and the daily power outages in Italy. All in all, we are so very happy with our trip!

Activity Reviews
Rome with Golf Cart at Night with Pizza & Ice Cream
Rome with Golf Cart at Night with Pizza & Ice Cream
Rome

Such a fun way to see Rome, esp in the heat of the summer. Seeing the sights at night is a special treat, and the dinner we had was AMAZING.

Quality of Experience
Guides, Drivers and Staff
Transport
Such fun!
Private Venetian Foodie Walk
Private Venetian Foodie Walk
Venice

Maria is a lifelong Venice resident and she taught us so much about Venice - its history, culture, evolution over the past several decades. What a pleasure this tour was! We likely would have not tried cicchetti were it not for this tour, so it really did open our eyes to a Venetian custom.

Quality of Experience
So much fun and so delicious
Guides, Drivers and Staff
Maria was chatty and interesting and incredibly knowledgeable
Transport
We walked!
Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Jun 29, 2026
Hi Jenny, Thank you for taking the time to share your review. I truly appreciate your thoughtful feedback and your honesty in highlighting the areas where we can improve. Please know that all of your comments have been carefully noted, and we'll do our best to address them and prevent similar issues in the future. Your feedback is incredibly valuable and helps us continue improving the quality of our service. I'm happy to hear that you had such a wonderful time exploring all the... Read more

Hi Jenny,

Thank you for taking the time to share your review. I truly appreciate your thoughtful feedback and your honesty in highlighting the areas where we can improve. Please know that all of your comments have been carefully noted, and we'll do our best to address them and prevent similar issues in the future. Your feedback is incredibly valuable and helps us continue improving the quality of our service.

I'm happy to hear that you had such a wonderful time exploring all the destinations and that you enjoyed the hotels.! I hope we'll have the pleasure of helping you plan another adventure in the future, and that you've returned home with many unforgettable memories. Thank you for highlighting these two experiences that you especially loved!

Best,
Marianna

Awesome trip!
Botswana | Jun 10 - Jun 21, 2026

Mary
Mary L.
Flagami, FL | Reviewed on Jun 28, 2026
The safari guides we had were all amazing! We loved the food and camp accommodations. All the organizing with our transportation and connections was so well executed. Our least favorite camp was Moremi and could have skipped this one and stayed longer and the prior 3 game reserves. Read more

The safari guides we had were all amazing! We loved the food and camp accommodations. All the organizing with our transportation and connections was so well executed. Our least favorite camp was Moremi and could have skipped this one and stayed longer and the prior 3 game reserves.

Hotel Reviews
Camp Moremi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Camp Okavango
Okavango Delta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Savuti Safari Lodge

This was our favorite camp we stayed at.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chobe Game Lodge
Serondela

The lodge was very dark even during the brightest time of the day. The room was also dark and the air conditioning was challenging to get just right. We did not enjoy the food except for breakfast.

Authenticity & Character
Location
Staff
Inattentive dining staff
Cleanliness & Comfort
Better lighting
Victoria Falls River Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jun 29, 2026
Hi Mary, Thank you so much for taking the time to share your feedback. I am so pleased to hear that you had such an amazing trip! It's wonderful to know that you enjoyed the safari guides, the food, the camp accommodations, and that all the transportation and connections went so smoothly. Thank you as well for your honest feedback about Moremi. It's always helpful to hear what our clients enjoyed most, and we'll certainly keep your comments in mind when planning future itineraries. It was... Read more

Hi Mary,

Thank you so much for taking the time to share your feedback.

I am so pleased to hear that you had such an amazing trip! It's wonderful to know that you enjoyed the safari guides, the food, the camp accommodations, and that all the transportation and connections went so smoothly.

Thank you as well for your honest feedback about Moremi. It's always helpful to hear what our clients enjoyed most, and we'll certainly keep your comments in mind when planning future itineraries.

It was a pleasure arranging this trip for you, and I hope we can help you plan another African adventure in the future!

Kind regards,

Lize

This was my third trip with KimKim. And, as ...
Denmark | Jun 4 - Jun 10, 2026

J
John H.
Adirondack, NY | Reviewed on Jun 28, 2026
This was my third trip with KimKim. And, as usual, everything went perfectly. Denmark is a wonderful country and they have organized and run their country much better than we in the US have. I am 82 and at this age I enjoy simply watching people and absorbing their lifestyles, just seeing how their society functions. I will definitely will use KimKim again as a travel arranger. Read more

This was my third trip with KimKim. And, as usual, everything went perfectly. Denmark is a wonderful country and they have organized and run their country much better than we in the US have. I am 82 and at this age I enjoy simply watching people and absorbing their lifestyles, just seeing how their society functions.

I will definitely will use KimKim again as a travel arranger.

Hotel Review
Hotel Grand Odense
Odense

Wonderful staff, great restaurant

Authenticity & Character
Location
Cleanliness & Comfort
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Jun 30, 2026

Hi, John!

Thank you so much for your kind words and for choosing KimKim for a third trip! We're delighted to hear you enjoyed discovering Denmark and experiencing its unique way of life. It was a pleasure helping you plan your journey, and we truly appreciate your continued trust. We look forward to helping you plan your next adventure!

Kind regards,
Kadri

What a Beautiful Trip!
Australia | Jun 11 - Jun 21, 2026

Vicki
Vicki R.
San Jose, CA | Reviewed on Jun 28, 2026
Many great memories came out of this trip. Tasmania was a great choice but we wanted to stay longer. Everything went smoothly on our trip and Ruth was a great help to us. I told her what we wanted to get out of the trip and she made the magic happen. The only regret I have is that I didn’t let Kimkim make the travel arrangements. One thing I especially enjoyed was having car services pick us up at the airport and deliver us to our hotel. That was such a luxury not having to deal... Read more

Many great memories came out of this trip. Tasmania was a great choice but we wanted to stay longer. Everything went smoothly on our trip and Ruth was a great help to us. I told her what we wanted to get out of the trip and she made the magic happen. The only regret I have is that I didn’t let Kimkim make the travel arrangements.

One thing I especially enjoyed was having car services pick us up at the airport and deliver us to our hotel. That was such a luxury not having to deal with cabs and Uber and such. We also had a wonderful guide in Tasmania who I would not have been able to book for myself because she was booked through the car service company. All in all, Ruth helped us have a successful and magical trip.

Hotel Reviews
Adina Apartment Hotel Brisbane
Brisbane

The rooms were super nice. We had our best night’s sleep there. Wonderful to have the washer and dryer there because everything was dirty by the end of our trip.

Authenticity & Character
Location
Loved being able to walk to the Pancake Manor! Lots of shopping nearby.
Staff
Cleanliness & Comfort
Reef View Hotel
Whitsunday Islands, Queensland

We had a nice large room and a smaller adjoining one. This hotel is not luxurious but it had its charm. The cockatoos visited us faithfully and the kids were delighted by them. There was really only one restaurant that was kid friendly, but we also enjoyed the pizza place. Everything costs extra. Very little is included other than your room. We enjoyed the buggies for one day but didn’t find it necessary for the more than a day. There’s a grocery store down by the wharf which was nice.

Authenticity & Character
Very beachy. Good showers, lots of towels provided.
Location
It was a typical resort. Beach was very close and it had a heated pool.
Staff
They were very friendly and helpful.
Cleanliness & Comfort
Hard not to bring sand in, but the beds were comfy.
DoubleTree by Hilton Hobart
Hobart

We loved this hotel. They give you a chocolate chip cookie when you check in. I especially liked the bathroom. It had a very nice shelf that allowed you to have all your toiletries handy. The food was okay, but not great. I wouldn’t advise eating dinner there, but breakfast was fine. It was not in a great location for getting fast food. Not much nearby.

Authenticity & Character
Location
Very near the Visitor Center and the wharf. We were able to get the Hop on Hop Off bus at the Visitor Cemter.
Staff
They were very patient about giving us replacement keys. We had a very early departure and they made us breakfast boxes. D
Cleanliness & Comfort
Very clean.
Adina Apartment Hotel Sydney Town Hall
Sydney

The staff was so accommodating. The apartment was very nice. It lacked any basic food ingredients though. Not even salt was provided, so bring everything you need for using the kitchen. The ultramodern stove was difficult for me also. It was in a great location. Lots of shopping close by. The pool was great.

Authenticity & Character
Location
We found it easy to walk from the apartment to restaurants and to Darling Harbor.
Staff
We arrived way before checkin time and they allowed us to hang out in the pool area and were great about letting us access our bags.
Cleanliness & Comfort
Activity Reviews
Full Day Desert Safari Day Cruise
Full Day Desert Safari Day Cruise
Brisbane

The Full Day Desert Safari Day Cruise was a bit misleading as it wasn't quite a 'safari'. It mainly involved bus rides, but was still enjoyable. My grandson particularly loved sliding down the sand hills, which made it a memorable experience. Transportation back was a bit tricky as it was hard to secure an Uber. Renting a car might have been a better choice for this tour.

Full Day Private Tasmania's Wilderness & Wildlife
Full Day Private Tasmania's Wilderness & Wildlife
Hobart

We had the best guide ever. Rosie was very friendly and great with the kids. They loved the mushroom experience at the National Park. We had a wonderful lunch at a local cafe and Rosie had us singing the Kookaburra song and we kept singing it for the entire rest of our trip. The kids loved Bonorong so much and Rosie knew all of the information that the guides there had to offer. The kids even got to pet a wombat! It was great.

Quality of Experience
This was the best tour of our entire trip
Guides, Drivers and Staff
Rosie was amazing. We fell in love with her.
Transport
Comfortable and provided for all our needs.
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Jun 30, 2026

Vicki it was a pleasure working with you and designing a trip that your grandchildren and you will remember forever! Such a special trip! It's a pity the airlines caused you grief and yes next time I will gladly book your air for you as well to save you the hassle!!!
Ruth

We did so many varied activities. As a grandm...
Norway | Jun 16 - Jun 27, 2026

Nancy
Nancy F.
Newark, NJ | Reviewed on Jun 28, 2026
We did so many varied activities. As a grandmother traveling with teenaged grandchildren, I was appreciative of the activities that appealed to young people. Norway offers so many out of doors wonders and we did our best with all of them. Our personal guides were great; we felt that we got to know them in the short time they spent with us. All in all, a great success and just what I wanted for this trip. Read more

We did so many varied activities. As a grandmother traveling with teenaged grandchildren, I was appreciative of the activities that appealed to young people. Norway offers so many out of doors wonders and we did our best with all of them. Our personal guides were great; we felt that we got to know them in the short time they spent with us. All in all, a great success and just what I wanted for this trip.

Activity Reviews
Sauna Experience
Sauna Experience
Oslo

Hands down this was the most fun experience we had in Oslo. A beautiful sunny evening in the sauna right on the edge of the fjord with fantastic views and plunges into the fjord followed by dinner at a nearby fish restaurant.

Cider Tasting with Food Pairing
Cider Tasting with Food Pairing
Norway

We had several "viking" meals of small plates paired with cider and this one was the best at the orchard where the apples are grown.

Quality of Experience
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Balestrand

Great outing, all that it was expected to be. Details of the boat's identity need to be updated; the boat listed is out of service.

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jul 09, 2026

It was so fun getting to work with you on this generational adventure, Nancy! I'm thrilled to hear how much you loved your time in Balestrand, like I always do when I get to visit! Norway is a truly special place, for anyone at any age, with natural beauty that wow's around every corner - as you clearly got to enjoy!

I'm truly happy to hear how satisfied you are after coming home, and I hope you never forget the memories made in Norway.

kimkim is here to help with any adventure you want to experience next!

Best regards,
Alex & the kimkim team

Thank you Liz for listening to my requests wh...
France | Jun 12 - Jun 27, 2026

Sandra
Sandra W.
Los Angeles, CA | Reviewed on Jun 28, 2026
Thank you Liz for listening to my requests which was to have a dynamic central locating experience. We always stayed in the heart of locations that we wanted to be in. Our transfers and majority of our guides were exceptional. It’s hard to keep track of all our guides. Dina, who toured us in the D’orsay museum was exceptional. Communicated very well and was able to adapt to our needs. We had a person in a wheelchair, which was a challenge throughout. Sara was exceptional, giving us... Read more

Thank you Liz for listening to my requests which was to have a dynamic central locating experience. We always stayed in the heart of locations that we wanted to be in. Our transfers and majority of our guides were exceptional. It’s hard to keep track of all our guides. Dina, who toured us in the D’orsay museum was exceptional. Communicated very well and was able to adapt to our needs. We had a person in a wheelchair, which was a challenge throughout. Sara was exceptional, giving us information about the louve. I enjoyed Adam who gave us a tour at the Notre Dame and Saint Chappelle. Additionally, the gentleman who gave us a tour to Saint Remi in Avignon was exceptional. My recommendation, however, is to space out the tours a little bit more or create a situation where maybe people back off or give them the disclaimer that they might not be able to spend as much time as they would like to in one area.

Hotel Reviews
Palais Saleya Boutique Hôtel
Nice

I shared a deluxe sweet with my parents. I wish there was more privacy. I could hear too much.

Authenticity & Character
Very clean
Location
Five minute walk to the beach one minute walk to town
Staff
Friendly helpful
Cleanliness & Comfort
Very clean
Garlande Hotel Avignon Centre
Avignon

Great location, kind owners

Authenticity & Character
Old yet charming
Location
You are in the heart of the town
Staff
I adore the owners
Cleanliness & Comfort
I slept well
Hôtel De Brunville & Spa
Bayeux

Great area. Small. Amazing staff. Gets the job done.

Authenticity & Character
It needs a major upgrade.
Location
The best
Staff
Totally accommodating
Cleanliness & Comfort
Some towels were stained.
Citadines Saint-Germain-des-Prés
Paris

This hotel was our first stop. Our Paris trip went so fast. It’s hard to remember everything, but I do recall that we were located very centrally.

Authenticity & Character
Location
Close to all major - sights for first timers. Safe.
Staff
Cleanliness & Comfort
Activity Reviews
Avignon Stroll: Popes’ Palace & Rhône Wine
Avignon Stroll: Popes’ Palace & Rhône Wine
Avignon
Quality of Experience
I found it hard to understand the guide. But she was really great and had a lot of passion.
Guides, Drivers and Staff
Transport
Self Guided Visit: Picasso Museum (Tickets to be Purchased Upon Entry)
Self Guided Visit: Picasso Museum (Tickets to be Purchased Upon Entry)
France
Quality of Experience
Eiffel Tower Summit Tickets
Eiffel Tower Summit Tickets
Paris
Quality of Experience
I
Guides, Drivers and Staff
Transport
Evening at the Moulin Rouge with Private Transfers
Paris
Quality of Experience
I
Guides, Drivers and Staff
Transport
Afternoon Saint-Rémy, Les Baux & Pont du Gard Experience
Afternoon Saint-Rémy, Les Baux & Pont du Gard Experience
Avignon

He was incredible. Absolutely loved this tour guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Louvre Museum Visit
Private Louvre Museum Visit
Paris
Quality of Experience
K
Guides, Drivers and Staff
Transport
Farmer Market Day in Avignon
Farmer Market Day in Avignon
Avignon
Quality of Experience
Private Giverny & Palace of Versailles: Art, Royalty & Gardens
Private Giverny & Palace of Versailles: Art, Royalty & Gardens
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Lavender Luberon Morning Discovery
Lavender Luberon Morning Discovery
Avignon

This was my dream experience. I really wanted to see the lavender field and I did!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Morning in the Pearl of France : Menton
Private Morning in the Pearl of France : Menton
Nice

I absolutely loved exploring Menton. I wish I could’ve spent more time there. I would’ve liked to have gone swimming there.

Quality of Experience
Mentone is such a neat place
Guides, Drivers and Staff
Sebastian spoke very good Eng and did his best and was able to accommodate the different needs of our group
Transport
Self-Guided Beach Day
Self-Guided Beach Day
Nice
Quality of Experience
Sea Life Secrets: Snorkel the French Riviera
Sea Life Secrets: Snorkel the French Riviera
Nice

A great time to feel the sea. It was supervised and safe.

Quality of Experience
Guides, Drivers and Staff
Transport
It was close to our hotel so we could Uber or walk
Private Monaco, Monte Carlo & Eze Afternoon Excursion
Private Monaco, Monte Carlo & Eze Afternoon Excursion
Nice

This day was overwhelming, partly because it was hot, which was out of anyone’s control. I felt like this whole experience was very rushed and I almost would’ve rather just gone swimming at a beach. He did his best to be accommodating, but he knew the type of group that we were and if he felt like Jim was such an impediment, he should’ve added a guide or suggested that Jim stay home.

Quality of Experience
Guides, Drivers and Staff
He is very energetic- I would place him with more capable walkers. The challenge was we had a gap in activity level between our group and that was a challenge for this activity.
Transport
Mont Saint Michel & The Abbey : The Enchanted Island
Mont Saint Michel & The Abbey : The Enchanted Island
Bayeux

This location is just exceptional. We had a great guide. There was some confusion about where to be picked up. She was accommodating. I would have advised the team better that Jim probably should not have come to this activity or maybe it was stated.

Quality of Experience
Guides, Drivers and Staff
Transport
Excellent transport and guide. Wish we had more time to eat lunch there.
Private WWII Jeep Experience
Private WWII Jeep Experience
Bayeux

Great experience. I think I would preferred taking a tour via the van over the Jeep. For comforting reasons.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Notre-Dame & Sainte-Chapelle Visit  with Priority Access
Private Notre-Dame & Sainte-Chapelle Visit with Priority Access
Paris

Excellent guides. However, time was too short.

Quality of Experience
Guides, Drivers and Staff
Transport
Our hotel was nearby
Private Exploration of Orsay Museum
Private Exploration of Orsay Museum
Paris

Diana was very knowledgeable and helpful and accommodating. I wish the tour was longer. We did not have enough time.

Quality of Experience
Guides, Drivers and Staff
Transport
We were located close to the hotel. We were able to get preferred accommodations because Jim was in a wheelchair.
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Jul 10, 2026
Sandra-
Thank you so much for taking the time to share your experience. I’m truly glad to hear that your trip felt both dynamic and centrally located — creating that “heart of the city” feeling was a priority from the start, and I’m delighted it matched what you were hoping for.
I also appreciate your kind words about our guiding team. Dina at the Musée d’Orsay, Sara at the Louvre, Adam at Notre‑Dame and Sainte‑Chapelle, and your guide in Saint‑Rémy all bring such depth and care to their... Read more

Sandra-
Thank you so much for taking the time to share your experience. I’m truly glad to hear that your trip felt both dynamic and centrally located — creating that “heart of the city” feeling was a priority from the start, and I’m delighted it matched what you were hoping for.

I also appreciate your kind words about our guiding team. Dina at the Musée d’Orsay, Sara at the Louvre, Adam at Notre‑Dame and Sainte‑Chapelle, and your guide in Saint‑Rémy all bring such depth and care to their work, and it means a great deal to know they made your visits meaningful, adaptable, and engaging. I’m especially happy that their communication and flexibility supported the needs of your group, including navigating the challenges of traveling with a wheelchair.

To help you make the most informed decisions possible, I created a Loom video outlining the accessibility of each location ahead of time — I’m glad that preparation contributed to a smoother experience.

Your feedback about pacing is incredibly valuable. Spacing tours a bit more or adding clearer expectations about timing is something I’ll take forward to ensure future travelers can enjoy each site at the pace that feels right for them.

All in all, I’m so pleased this was a memorable trip for your group. It was a joy to plan with you, and I’d be honored to help craft your next adventure whenever you’re ready.

Warmly,
Liz

KimKim trip to France
France | Jun 12 - Jun 27, 2026

Tom
Tom W.
Los Angeles, CA | Reviewed on Jun 28, 2026
My input to the planning and booking was minimal for our group of six, but the few questions I had were answered promptly by Liz. In our situation we needed a personalized and professionally organized trip to be able to travel throughout several cities and visit the many historical sites. My first trip to France and I cannot understand or read French. We covered a lot of ground in 16 days. Transportation between cities and tours worked out extremely well. We had six people with... Read more

My input to the planning and booking was minimal for our group of six, but the few questions I had were answered promptly by Liz. In our situation we needed a personalized and professionally organized trip to be able to travel throughout several cities and visit the many historical sites.

My first trip to France and I cannot understand or read French. We covered a lot of ground in 16 days. Transportation between cities and tours worked out extremely well. We had six people with luggage & a walker that fit neatly into a passenger van. We also walked and used Uber to get around.

We chose to stay in the "old town" areas close to historical sites. This meant narrow, cobble stone streets, not friendly to the walker. Most of the historical monuments require a lot of walking, standing and stairs. Tours of historical monuments are physically demanding. It would be helpful for the tours to better describe accessibility.

Tour guides tend to overload you with a lot of information in a short period of time. They want to give you your money's worth and impress you with their knowledge, but sometimes it is difficult to absorb if your feet are tired and it is hot. Some tour guides wired us up with headphones and this was helpful when there were other competing tours. They have a challenging job because they do not know what you already know or your interests, and this varies by each individual.

Unless you are a history buff it is difficult to prepare for the tours. In the United States we think of history in a few hundred years and in Europe you are talking about a couple of thousand years. Our live is complex compared to the old days, but they had to be concerned about conquerors and therefore build fortifications on hills, high ground is key terrain.

I gained a greater appreciation of the ancient history and in 5,000 years of civilization, human nature has not changed. One would think that by now we have had enough experience to know the principles and values that work. Apparently, the schools in France teach a lot of history, something we need to improve on in our educational system in the United States. The titans of religion, royalty, arts, and music tell us so much about human nature, politics, and daily life, but it is hard to find time and difficult to comprehend, especially in our crazed social media society and our 24-hour news cycle. Visiting these historical sites helps one to better understand our history and heritage.

Being from the San Francisco Bay Area we have all these schemes to make housing, transportation, and quality of life better. They want to recreate the "European Model" of good public transportation, sidewalk cafes and quaint shops. I agree they are fun. In theory they are great, but not practical in most United States cities. Unfortunately, are schemes are not working. For example, public transportation has nothing to do about moving people, it is about jobs, contracts, and buying votes. Surprising to me was the amount of graffiti in France, even in the smaller towns. Homelessness was minimal and we always felt safe.

Not sure what people do for a living in France, but they spend a lot of time in sidewalk cafes. The French people seem to be in better shape than Americans. The youth were impressive. Thirty (30) years ago Americans found the French difficult. Many people in France now speak some English they are delightful and helpful.

Hotel Reviews
Palais Saleya Boutique Hôtel
Nice

Needs more hooks to hang clothes,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Garlande Hotel Avignon Centre
Avignon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel De Brunville & Spa
Bayeux

Very small rooms, no place to store your clothes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Citadines Saint-Germain-des-Prés
Paris

Good location, good breakfast, bathtub/shower difficult to get in and out of.

Authenticity & Character
Location
Conveniently located.
Staff
Cleanliness & Comfort
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Jul 10, 2026
Dear Tom,
Thank you so much for taking the time to share such a thoughtful and reflective review. It was a true pleasure supporting your group, and I’m delighted to hear that the transportation, logistics, and city‑to‑city transitions all worked smoothly for your 16‑day journey — especially with six travelers, luggage, and a walker. Your feedback means a great deal.
I appreciate your candid notes about accessibility at historical sites. Many monuments in France were built centuries ago, and... Read more

Dear Tom,
Thank you so much for taking the time to share such a thoughtful and reflective review. It was a true pleasure supporting your group, and I’m delighted to hear that the transportation, logistics, and city‑to‑city transitions all worked smoothly for your 16‑day journey — especially with six travelers, luggage, and a walker. Your feedback means a great deal.

I appreciate your candid notes about accessibility at historical sites. Many monuments in France were built centuries ago, and the combination of cobblestones, stairs, and long walking distances can be physically demanding. Your point about tour descriptions being clearer on accessibility is an important one, and I’ll continue working closely with our partners to ensure travelers have a more accurate picture of what to expect. When mobility needs are present, I’m always happy to help tailor pacing, select more accessible routes, or arrange guides who specialize in adapting tours — your insight helps us improve that even further.

Your reflections on the depth of European history, the pace of guided tours, and the sheer volume of information are beautifully expressed. It’s true that guides often want to share as much as possible, and your comments highlight how valuable it is to balance education with comfort, energy, and personal interest. I’m glad the headphone‑equipped tours helped when navigating busy sites.

I also loved reading your observations about French culture — from sidewalk cafés to public transportation, graffiti, safety, and the impressive youth. Travel has a way of reshaping how we see both the world and home, and your reflections capture that perfectly.

Thank you again for trusting me with your first trip to France. I’m so glad it was meaningful, eye‑opening, and smoothly organized. If you ever decide to explore more of Europe, I’d be honored to help you plan your next adventure.

Warmly,
Liz

Family trip to Morocco
Morocco | Jun 21 - Jun 27, 2026

Shari
Shari B.
Ashburn, VA | Reviewed on Jun 28, 2026
We enjoyed our family trip to Morocco. In just a few days we toured the walled Medina in Marrakesh, the seaside town of Essouira, the Atlas Mountains, and the Agafay desert. Our driver Omar who was with us the entire week was friendly, prompt, and very helpful. We enjoyed spending time with him. The cooking class at La Maison Arabe was very professional and well done. We enjoyed our guide Yousif for the hike near Imlil. The staff at Yes We Camps was very hospitable. While we had hoped to get... Read more

We enjoyed our family trip to Morocco. In just a few days we toured the walled Medina in Marrakesh, the seaside town of Essouira, the Atlas Mountains, and the Agafay desert. Our driver Omar who was with us the entire week was friendly, prompt, and very helpful. We enjoyed spending time with him. The cooking class at La Maison Arabe was very professional and well done. We enjoyed our guide Yousif for the hike near Imlil. The staff at Yes We Camps was very hospitable. While we had hoped to get to more of the country, this trip provided a first glimpse of Morocco and Berber culture.

Hotel Reviews
Yes We Camp
Marrakech

A lovely glamping experience in the Agafay desert. While we were only one of two visitors at the time (off season), the staff was lovely, the food amazing, and the activities (pool, ATV, camels) provided for some fun and relaxation at the end of our trip. The tents were very comfortable and nicely decorated. I enjoyed this eco tourism experience although it would have been more fun if there were additional guests.

Authenticity & Character
Location
Close to marrakesh. We easily made it to the airport from there for our return trip.
Staff
Cleanliness & Comfort
Dar Imlil
Imlil

The views are amazing especially from the pool deck. But the place is a bit run down. There is not much to do in Imlil outside of hiking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Atrium & Spa
Marrakesh

This is a lovely riad. Just outside the walls of the Medina, tucked away down a few alleys, it is a delightful place with a rooftop restaurant. The owner was lovely and shared the history of the riad with us as well as his plans for expansion. We enjoyed watching World Cup matches with him and his son. The rooms are very tastefully decorated and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
ATV Quad Adventure in the Agafay Desert
ATV Quad Adventure in the Agafay Desert
Morocco

This was a lot of fun!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Right outside our desert camp
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

The guide was very rushed. He walked too fast and we felt like we were in the way of his other activities. The timing was good aim the early evening while jemaa el fnaa was just getting started.

Quality of Experience
Guides, Drivers and Staff
Transport
He picked us up at our riad
Private Transfer from Marrakech to Imlil
Private Transfer from Marrakech to Imlil
Morocco

It was a longer ride than expected and Omar did not know exactly where the hotel was. He asked several people and they didn’t know.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Family Adventure in Imlil: Hiking, Mule Rides, and Berber Encounters
Family Adventure in Imlil: Hiking, Mule Rides, and Berber Encounters
Imlil

We enjoyed the hiking and asked if we could go longer but yousif seemed to be on a fixed schedule. We would have preferred not to do the Berber encounter. We only saw the host for a second and she did not talk to us at all about Berber culture. Her home had a lovely view but it was a wasted 90 min. They also did not get the message that we were vegetarian and cooked a chicken tagine.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the The Eve Branson Foundation
Visit the The Eve Branson Foundation
Imlil

This did not happen. No one was there to receive us.

Quality of Experience
Guides, Drivers and Staff
Transport
Omar was great throughout
Day trip from Marrakech to Essaouira
Day trip from Marrakech to Essaouira
Marrakesh

It was a long trip but a lovely day in the seaside town. It was just enough time to tour the souk, eat lunch, and feel the water.

Quality of Experience
Guides, Drivers and Staff
Transport
Made stop at Argun oil cooperative
Cooking Class at Amal Non-Profit Center
Cooking Class at Amal Non-Profit Center
Marrakesh

Very professional cooking school at La Maison Arabe (I didn’t hear or learn anything about Amal nonprofit while there). We enjoyed the kitchen set up and learned experience. I felt it was a bit rushed at times but they have it down to a science. Mohammad and Fadiha were warm and welcoming as were the other staff. I would have liked a tour of the hotel and other facilities there.

Quality of Experience
Guides, Drivers and Staff
Transport
Bicycle Tour of Marrakesh
Bicycle Tour of Marrakesh
Marrakesh

It was ok. The guide was very knowledgeable but he did not stop very often. There were times I wanted to take a pic or hear about something but we were so focused on avoiding mopeds. The guide was also like 45 min late so we started late. He should add a few more stops in.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jul 02, 2026
Hi Shari, Thank you so much for taking the time to share such a detailed review of your family's trip. It was truly a pleasure helping you plan your first journey to Morocco. I'm glad to hear that you enjoyed experiencing such a variety of destinations in a short time, from Marrakech and Essaouira to the Atlas Mountains and the Agafay Desert. It's especially wonderful to know that Omar made such a positive impression throughout your trip. I'll be sure to pass along your kind words to him,... Read more

Hi Shari,

Thank you so much for taking the time to share such a detailed review of your family's trip. It was truly a pleasure helping you plan your first journey to Morocco.

I'm glad to hear that you enjoyed experiencing such a variety of destinations in a short time, from Marrakech and Essaouira to the Atlas Mountains and the Agafay Desert. It's especially wonderful to know that Omar made such a positive impression throughout your trip. I'll be sure to pass along your kind words to him, as well as to Yousif and the team at Yes We Camp. I'm also happy that you enjoyed the cooking class and your glamping experience.

I'm sorry that some parts of the trip didn't meet your expectations. The visit to the Eve Branson Foundation not taking place, the mix-up with the vegetarian meal, the rushed pace of the bicycle and food tours, and the Berber cultural visit not being as engaging as it should have been are all points we take seriously. We'll discuss each of these with our local partners so we can improve the experience for future travelers. Thank you as well for pointing out the confusion regarding the cooking class location and the delay at the bicycle tour.

It was a pleasure introducing your family to Morocco, and I hope this first glimpse inspires you to return one day.

Thank you again for traveling with us, and we wish you and your family all the very best!

Best Wishes,
Ali

Sara was amazing every step of the way. We l...
Croatia | Jun 21 - Jun 27, 2026

M
Miriam J.
San Jose, CA | Reviewed on Jun 28, 2026
Sara was amazing every step of the way. We loved all of our experiences and everything was seamless. We hope to come back. Read more

Sara was amazing every step of the way. We loved all of our experiences and everything was seamless. We hope to come back.

Hotel Reviews
Luxury Rooms Il Ponte
Trogir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Great, but very hot and AC couldn’t keep up.
Villa Malo More
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Nora Hvar
Hvar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Nepos
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sara Skok
Sara
Sara Skok
Local specialist in Zagreb, Croatia | Replied on Jul 01, 2026

Hi Miriam,

Thank you for your kind words! There is no better praise than when our guests would like to visit Croatia again :)

I hope your family + Daisy had a wonderful time, and I wish you a great rest of your summer!

Sending best regards from Croatia,
Sara

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