Kimkim Trip Reviews

We found KimKim online and I reached out and Adam set up a meeting to discuss what we were looking for in our Girl's Trip to Portugal. Everything he planned was perfect! From the drivers to the accommodations. Everything was wonderful. We loved every part of what he planned and the description was spot on. The trip was beyond our expectations and I cannot wait to use KimKim again for another destination. I felt that I was fully prepared for the trip and every driver was communicative and always punctual.

Hotel Reviews

Otília Apartamentos

Lisbon

Perfect location. Walk up to the 6th floor was not great, but it was part of the experience

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

Great location and restaurant was wonderful!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa de São Domingos

Peso da Régua

Beautiful! Breakfast was amazing and the location was close to town.

Authenticity & Character

Location

Walking distance to town and breakfast was amazing.

Staff

Cleanliness & Comfort

Activity Reviews

Sintra Secret's & Cascais Shores – Pena, Regaleira & Cascais

Lisbon

Great guide and tour

Quality of Experience

Guides, Drivers and Staff

Transport

Fado Walk, Show & Dinner

Lisbon

Guide was unprofessional.

Quality of Experience

Food

Guides, Drivers and Staff

Ponta da Piedade by Boat Excursion

Lagos (Algarve)

BEST GUIDES EVER!!! And a perfect day and easy to find.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Lamego Day Trip

Portugal

Perfect guide and tour! Packed us wine and a picnic!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Half-Day Douro DOC & Vinho Verde Wine Tasting

Portugal

OUTSTANDING!!! Great vineyards and loved the combination of both.

Quality of Experience

Guides, Drivers and Staff

Transport

Awesome

Douro Valley Hike

Portugal

Our guide was perfect. He was fluent in English and taught us about the culture.

Quality of Experience

Guides, Drivers and Staff

AMAZING!!!

Transport

AMAZING!!!

First, I want to say that this is our fourth trip with Kim Kim. Kim Kim is an amazing travel service We have never been disappointed but every trip has far surpassed out expectation.

The same is true for our trip to Greece. We spent 10 days splitting the time between Athens, Naxos (a trip to Mykonos), and Santorini. The accommodations were amazing with the most beautiful view and locations. The transports were on time. The private tours were informative with knowledgeable our guides. Siena put together an amazing itinerary.

We again came home with not one complaint. Everything was perfect. Thank you Kim Kim for another wonderful trip. Siena, you know your stuff. Thank you,

We want to extend a heartfelt thank you to the team at Original Travels for being so responsive and patient throughout the planning process. Your guidance and attention to detail helped us organize a truly wonderful honeymoon experience in Morocco, and we’re so grateful for your help from start to finish.

A major highlight of our trip was the incredible fortune we had in being paired with Soufiane as our driver. He quickly became a friend and made every part of our journey easier, safer, and more enjoyable. His professionalism, kindness, and insight into Moroccan culture brought great peace of mind and added so much to the experience. We truly cannot express how great he was — a genuine part of what made our trip special.

Marrakesh:
We really enjoyed our time in Marrakesh. Riad Elegancia was beautiful, comfortable and welcoming, with wonderful staff who decorated our room for our honeymoon which was a very nice surprise. We especially have to thank the evening attendant who gave us perfect dinner recommendations. Highlights included our hammam experience at La Mason Arabe and the sunrise hot air balloon ride — both unforgettable. We also loved exploring the square in the evening, surrounded by music, lights, and energy. The guided tour was informative, and wandering the Medina both with and without a guide gave us a great feel for the city.

Ouarzazate:
The drive through the Atlas Mountains was a memorable adventure on its own. When we arrived, an unexpected rain storm changed our plans a bit, so we skipped the movie studio and instead relaxed at the hotel. The staff went above and beyond by decorating our room for our honeymoon, a very thoughtful touch, and a beautiful hotel.

Desert Camp:
The desert camp experience was incredible and unique. The accommodations were very comfortable for the setting, and the food and evening entertainment were excellent. Our only issue was a lack of clear communication from the camp about what to expect from the day tour with them. This tour overall was our least favorite activity of the trip. We were looking forward to spending time with a Berber family and learning about their culture, but our guide clearly did not want us to engage with the local people and it was obvious when he told the women who approached us (at two different camps) not to talk to us. We were prepared to leave some money for them (as was recommended), but we never got the opportunity. For the next stop, we were interested in listening to the local African music, but once we got there, it felt incredibly exploitative. It didn't seem like the musicians ever had a break and the managers (we think?) were clearly pushing them to be more lively. I would love to support this community, but I really encourage anyone with some power to look out for these men and make this a less exploitative experience. Lastly, we were left at a very empty hotel for several hours with limited options. When we arrived at the hotel, it was dark, no one was there except for two sleeping attendants, and our guide said, "OK, you hang out here now, I'll be back in 5 hours. And if you want to swim, pay them 100 Mad (which we did because there was nothing else to do)", and then walked away leaving us standing there confused and uneasy. Our guide also said he had to get back to the camp for work as it was a very busy time with lots of guests, stranding us. The only reason we even had our bathing suits was because the night before we overheard the couple next to us at dinner be told to bring theirs, so we packed one just in case. We never discussed this with our guide (he actually told us not to worry about the tour the night before during the music portion when we asked what the plan was) and if it was up to us, we would not have gone to a pool, at all.

However, we greatly appreciated how quickly Original Travels stepped in when we contacted them and helped arranged an ATV excursion — which turned out to be one of the highlights of the desert portion of our trip and we highly recommend. When we got dropped off to go back to the camp, I could discern a conversation that our driver had with the owner and our guide about this and our guide was not truthful when he said we were the ones who asked to go to the pool early. As stated above, we had never talked with him about it and it was clearly untrue with how fast we tried to find another activity. It also felt uncomfortable for us to be left at a pool when it's clear many villages do not have water in nor around the desert. It seemed a bit unethical and like a really bad thing to do as a visitor to the country. I would not recommend this tour to anyone going to Merzouga.

Outside of this tour; however, we did really enjoy our desert experience. We also want to highlight the kindness shown by the camp in preparing a special honeymoon cake for us our first night that we were able to share with the other guests. They very much went above and beyond in celebrating our honeymoon with a special song and dance and we truly appreciated these gestures and the kindness shown by employees of the camp and the other guests. This cake and music surprise was definitely a trip highlight.

Fez:
Fez was one of our favorite stops. The Riad and its location inside the old city were fantastic, the breakfast at the Riad was delicious, and our guided tour here was the best of the trip. We took our guide’s advice and avoided the Medina at night, but loved exploring it during the day. The city’s energy and authenticity left a lasting impression.

Rabat:
Our stop in Rabat was a great way to break up the drive north, and we were pleasantly surprised by how much we enjoyed seeing Morocco’s coastal side.

Casablanca:
While Casablanca offered fewer tourist sites, we enjoyed our time there, especially visiting the Hassan II Mosque and walking the boardwalk. It was a relaxing way to end our journey. The Mosque is incredible and our dinner, recommended by Souf, was delicious and fun.

Finally, we want to thank Original Travels and Soufiane again for their assistance when our return flight was unexpectedly canceled. Your swift help rearranging our stay near the airport and ensuring we were taken care of right up to our departure was deeply appreciated.

Overall, our honeymoon in Morocco was an unforgettable experience — filled with beauty, culture, warmth, and adventure. We would happily recommend Original Travels and Soufiane to anyone considering exploring Morocco.

Hotel Reviews

Tiziri Luxury Camp

Merzouga

The desert camp experience was incredible and unique. The accommodations were very comfortable for the setting, and the food and evening entertainment were excellent. The camp fosters a real sense of community and we met some incredible travelers who we really enjoyed getting to know. The staff here were also incredibly friendly and fun. Just be sure to get clear guidance and information before you embark on their desert tour, if that's part of your stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Braya

Fes Medina

The Riad and its location inside the old city were lovely, the breakfast at the Riad was delicious (some of the best baked goods I've ever had), and the staff was incredibly nice.

Authenticity & Character

Location

Staff

The staff was incredibly friendly, helpful and clearly cared a lot about our experience.

Cleanliness & Comfort

Very clean, just a little outdated.

Riad Elegancia

Marrakech

Riad Elegancia was beautiful, comfortable and welcoming, with wonderful staff who decorated our room for our honeymoon which was a very nice surprise. We especially have to thank the evening attendant who gave us perfect dinner recommendations.

Authenticity & Character

Location

Great location to the markets and felt very safe and welcoming.

Staff

Cleanliness & Comfort

Activity Reviews

Private Transfer from Fes to Casablanca via Rabat: Journey to Morocco's Modern Heart

Morocco

Guided Tour of Fez Medina

Fes

Loved the medina, our guide and the lunch. This was our favorite tour.

Quality of Experience

Food

Guides, Drivers and Staff

Private Transfer From Merzouga to Fez

Morocco

Morocco Last Nomads Experience: Tea, Tales & Desert Adventures

Merzouga

This tour was our least favorite activity of the trip. Overall, it felt unorganized and as though we were just being pushed through the different stops. We were looking forward to spending time with a Berber family and learning about their culture, but our guide obviously did not want us to engage with the local people and clearly told the women who approached us (at two different camps) not to talk to us. We were prepared to leave some money (as the tour recommends) for them, but we never got the opportunity.  At the next stop, we were interested in listening to the local African music, but once we got there, it felt incredibly exploitative. The musicians never had a break and the managers (we think?) were clearly pushing them to be more lively. I would love to support this community, but I really encourage anyone with some power to look out for these men and make this a less exploitative experience. Lastly, we were left at a very empty hotel for several hours with limited options. When we arrived at the hotel, it was dark, no one was there except for two sleeping attendants and our guide told us to pay them 100 Mad (which we did) and then walked away leaving us standing there confused and uneasy. However, we greatly appreciated how quickly Original Travels stepped in when we contacted them and helped arranged an ATV excursion — which turned out to be one of the highlights of the desert portion of our trip and we HIGHLY recommend. It felt uncomfortable for us to be left at a pool when it's clear many villages do not have water in nor around the desert. The only reason we even had bathing suits with us was because, the night before, we overheard the couple next to us at dinner be told to bring theirs, so we packed one just in case. We never discussed this with our guide (he actually told us not to worry about the tour when we asked about it the night before during the music portion) and if it was up to us, we would not have gone to a pool, at all. It seemed a bit unethical and like a pretty bad thing to do as a visitor to the country. We would not recommend this tour without some changes.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ouarzazate to Merzouga via Todra Gorge, Erfoud & Rissani

Morocco

Visit Majorelle Gardens

Marrakesh

Half-Day Guided Tour of Marrakech

Marrakesh

Sunrise Hot Air Balloon Ride in Marrakech

Marrakesh

Amazing experience, just didn't expect to have so many people in the balloon at the same time. But we met some great folks and it was truly a trip highlight.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The trip overall was incredible! It was so easy to navigate so many things, and would have been incredibly challenging to coordinate ourselves. We would use KimKim again.

Activity Review

Urban Kitchen Experience

Lima

Patrick and his assistant were incredible, welcoming, and honestly it was some of the best food we ate on our entire trip!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

I don't think could add much more than what my travel partner had to say. Most importantly was what made the trip, and that was Faissal Badreddine!! We can't imagine having done this without him. Absolutely beyond expectations. He introduced us to many great people and places, made food suggestions . He clearly went out of his way to make sure we were happy, safe. The food tour, Ait Benhaddou, hot air ballon ride. All icing on the cake. We had many guides and I am not sure I can remember them all but Mohamed was great, lots of fun on the food tour, encouraging us to try everything, even the snail soup! It was good. Sharif was also a great guide and shared his knowledge of Fez. Rabat, Meknes, Volubilis, Chefchaouen, all amazing and grateful to have seen them all. Faissel even arranged a guide, Omar, to take us on a hike at Akchour. Great hike, good to be out of the car for a bit. So many amazing experiences. The medinas sounded like they could be a scary place, (I don't like knowing I may get lost), but we managed to navigate them, only getting lost once. We never felt unsafe. Faissel checked on us all the time when he was not with us, making sure we didn't need anything. All in all the trip was beyond any expectations I had. Beautiful country and people. Thank you Ali and Said

Our arrival in Portugal was seamless. Picked up at the airport by Jose and taken to the beautiful PortoBay Flores. Wehad a great evening walking tour with Andre. He was very knowledgable and shared much history with us. I must say I wasn't expecting all those hills! That said, I conquered. The trip to the Duoro Valley with wine tasting and lunch was spectacular. Philip made the day. Clearly he has a passion for this area and he shared that with us. I loved the family story behind the Quinta Do Roncao! Such love and warmth shared with us from Eunice, vineyard owner. Such a full and memorable day. The next day we were off to Lisbon. We were picked up by our driver, Albano. At our request, he was happy to make an unexpected quick detour to Obidos. We were so grateful. Such a beautiful place and we were thrilled to have had the opportunity to visit. In Lisbon we were taken to the Hotel Britania Art Deco. Yet another gorgeous, comfortable , welcoming place. Our tuk tuk tour with Catarina was a great way to get around and get the lay of then land. In the evening Pedro took us to enjoy dinner with Fado experience. Very enjoyable. Finally we had a fabulously full day in Sintra and Cascais. Nuno, so very passionate about the Pena Palace and its history and regailed us with so many stories of the past.He even managed to get us a visit at the Chalet of the Condessa d' Elda. Such an unusual and beautiful place and well worth the long walk from the palace. What can I say about the Initiation Well?? Certainly a site not to be missed, but very crowded. Though it was crowded the line did move along fairly quickly. So many experiences here in Portugal and I am sure I probably forgot some people or places. I'm exhausted!! The only thing I would have changed would have been taking 2 days in Sintra. We could have spent so much more time exploring that area. Guess we will have to come back. Thank you Adam for all your help and for keeping track of us while we were traveling.

This trip was incredible! The accomodations at the Exeter were nice and what we needed for the trip. The Blue Lagoon experience and water massage was wonderful. My wife fell asleep she was so relaxed. The Southern coast trip was fun. With the change in who was running that excursion we werent expectiong to experience walking on the glacier which was a wonderful surprise. My wife loved the horseback riding and food walk. The food was incredible. Sadly we didnt see the northern lights but that was still my favorite part of the trip. The golden circle tour was fun. We enjoyed getting to hike a bit and see the kesid crater and the geysers. The last day was my favorite overall. The guide was awesome, animated and fun. The cliffs, lava tunnel and mountains were incredible to see with the low hanging clouds even in the rain. Really gave you the idea of how the vikings believed some of the things they did. Overall an incredible experience.

Hotel Review

Exeter Hotel by Keahotels

Reykjavík

Authenticity & Character

Modern aeacthetic

Location

Right near everything

Staff

Cleanliness & Comfort

Activity Reviews

Snæfellsnes Day Trip

Reykjavík

Everything about this one was amazing.

Quality of Experience

Guides, Drivers and Staff

Fantastic. Super friendly and engaging

Transport

Golden Circle Day Trip

Reykjavík

Wonderdul trip. Enjoyed the more laid back feel.

Quality of Experience

Guides, Drivers and Staff

Transport

Northern Lights & Stargazing

Reykjavík

Beautiful night though it was super windy and disnt see anything.

Quality of Experience

Guides, Drivers and Staff

Transport

Icelandic Food Walk

Reykjavík

Great food the whole time. Guide was unbelievably good. Super friendly and engaging

Quality of Experience

Guides, Drivers and Staff

Transport

Horses and Hot Springs

Iceland

My wifes favorite activity. Rained the way out sunny the way back. Got two experiences in one trip

Quality of Experience

Guides, Drivers and Staff

Transport

South Coast Day Trip

Reykjavík

Loved getting to hike on the glacier and alk the black sand beach!

Quality of Experience

Guides, Drivers and Staff

Not very engaging

Transport

Blue Lagoon Premium Admission

Iceland

The trip was great. Justine set up every step of the way. We started with a list of sites we wanted to see in Italy and France and a time frame for the trip. She took it from there.
We nicknamed the trip "Trains, planes and automobiles". She booked every step of the way. The hotel rooms were all 1st class and in "safe" areas. The chauffer transfers were on time and more than just a ride. One example was the transfer from our hotel in Paris to the train station. The driver picked us up on time, loaded our luggage and drove us to the train station. When we arrived, she grabbed our luggage and walked us into the train station to our train platform. This was above and beyond.
Our guided tours in Italy and France were personal guided tours. Not a group of 20 or 30 people with headsets trying to follow a wandering guide. By personal, I mean we were the only people on the tour with the guide. Very personal and informative. We had a one-on-one informative tour on all of the tours.
The train travel was all booked as first class and the car rentals were top of the line vehicles. We were given clear instructions on where to pick up and where to drop off the rentals.
We were able to enjoy a personalized tour of each of the sites we had chosen and did not have to worry about the travel or overnight details.
We would highly recommend KimKim and Justine for an enjoyable, personalized, and carefree vacation.

The initial online planning process at KimKim.com is very user friendly and easy to navigate. I appreciate the photos and descriptions of the destinations. This was our second Kim Kim trip to Europe and we were very pleased with how it went. Sonia is a wonderful Italy specialist . Also , our concierge , Roberta was amazing . After an initial travel mistake on the part of my husband and I, she was kind and assisted us on
What’s app for the duration of our trip.
On our planning phone call, Sonia really listened to what we desired to do on our trip as well as how we like to travel. Our accommodations and tours were great. All of our transfers and the gentlemen who drove us were fantastic. They definitely made getting from point A to B easier and we saw many different cities.
As for our tours , I was impressed with Livtours and their product. Everyone from, Lara in Milan , Sara N. And Linda in Rome and Andy in Tivoli were awesome guides. All of them are so knowledgeable and a pleasure to be around. The Rome in Sidecar Vespa tour was also so much fun. Claudio and his team were awesome!

Hotel Reviews

Hotel Carnival Palace

Venice

Beautiful hotel and Daniel assisted us with our transfer and water taxis. He gave us a great dinner recommendation and was a pleasure to spend time with.

Authenticity & Character

Location

Staff

Great stuff and bartender

Cleanliness & Comfort

Hotel Della Conciliazione

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

HOTEL VILLA CAMPOMAGGIO Resort & SPA

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palazzo Castri 1874

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Marina Piccola

Manarola

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Uptown Palace Milan

Milan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full day excursion to Lake Como from Milan (small group)

Italy

Unfortunately due to a travel mistake, ( my husband and I were at fault) we did not do this tour.

Milan Last Supper Tour with City Highlights & Duomo

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Gondola Ride

Venice

Beautiful time of day to go 6pm at sunset! Great memory . Our gondolier spoke to everyone but us , lol( his coworkers )overall a great experience.

Quality of Experience

Guides, Drivers and Staff

Group orientation walking guided tour of Venice highlights (no inner visits)

Italy

A bit too large of a group ( a woman got lost on the tour) it was difficult hearing the guide, but it was still an overall good experience and intro to Venice.

Quality of Experience

Guides, Drivers and Staff

Transport

Small group tour of Tivoli

Rome

Beautiful,unique tour! Andy is an awesome guide

Quality of Experience

Guides, Drivers and Staff

Transport

Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)

Rome

Great tour a bit hard to hear a coliseum , would recommend the headsets to hear a bit better but Linda was a great guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica

Rome

Quality of Experience

Very busy , but overall great experience

Guides, Drivers and Staff

Small group tour of Vespa ride

Rome

Great drivers and Claudio was a fantastic guide and picture taker!

Quality of Experience

Guides, Drivers and Staff

Transport

Ferrari rental car for a day

Tuscany

The young man who dropped the car off was very professional and informative with good suggestions where to drive. My husband loved ( me too) his experience with the Ferrari.

Quality of Experience

Guides, Drivers and Staff

Transport

Private e-bike tour in the Tuscany Countryside with a cooking class experience, wine tasting and Tuscan lunch

Italy

Tuscany is beautiful and Sam was a great e-bike guide ! We enjoyed our cooking class/wine tasting at the Complicita winery! Our teacher was great ( her name escapes me ,sorry).

Quality of Experience

Food

Guides, Drivers and Staff

Transport

1 hour with the David

Florence

Great tour , just a very crowded space, difficult to hear at times

Quality of Experience

Guides, Drivers and Staff

Hike the Villages of Cinque Terre

Italy

Our guide , Andrea was awesome at the Cinque Terre. He was very knowledgeable and considerate, taught us about using the train system and had good restaurant recommendations.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Italy was absolutely amazing thanks to the KimKim team! Every detail — from the hotels and excursions to the seamless communication throughout the journey — was handled flawlessly.
A special shout-out to Melanie and Fabrizio for their outstanding support, attention to detail, and genuine care in making sure everything went perfectly. Their recommendations and responsiveness made all the difference.
We couldn’t have asked for a smoother or more memorable experience — we’ll definitely be using KimKim again for our next adventure!

We went to Easter Island and San Pietro de Altacama. Our tours were all amazing and the tripwas seamless. I think most of all I really like a lot of info and Riwal answered me real-time every time I asked a question!!! I would recommend Kimkim.

My husband, 11 year old son and I visited Split, the island of Korcula, and Dubrovnik for ten days in October. It was the most amazing and perfect trip we could have dreamed of. Our agent, Robi, made a point to get exactly what we wanted to do. Everything went perfectly, from the time the driver picked us up at the airport, to the time the driver dropped us off at the airport. Robi planned a cooking class for us, a private tour of a winery, a private tour of both old town Split and Dubrovnik, a boat tour of the Elaphiti islands, and even was able to provide us a driver at the last minute for unplanned fun! The hotel accommodations were beautiful and clean. Robi went out of his way to make this a special, unforgettable experience for us. Robi’s local, personal knowledge of the area and culture really made it a memorable trip. If I could give him 100 stars out of 5 I would.

Hotel Reviews

Valamar Collection Dubrovnik President Hotel

Dubrovnik

The hotel is spectacular. There are amazing views from the lobby and the rooms. The staff went out of their way to remember us and be helpful to us. We had to catch a very early flight and the staff made sure we had breakfast to go and a bellman to help us with our luggage. The location is not walkable but there’s easy access to reliable bus transportation and we never had trouble calling an uber. There is a huge indoor pool, a nice sized outdoor pool and a fantastic beach club. The breakfast options were great with a huge variety and delicious smoothies, coffee and juices. The room was big, clean, and comfortable.

Authenticity & Character

The facility is clean, modern, and well maintained.

Location

The views are spectacular with access to a beach club. The only downside is the distance from Old Town but there’s easy access to bus transportation and taxis.

Staff

Super friendly with them remembering our names and going out of their way to be helpful.

Cleanliness & Comfort

The bathroom was huge with a separate shower stall and tub with heated floor!

Aminess Liburna Hotel

Korčula

Beautiful views and convenient for walking. The beds were comfortable. The carpet was a little worn but clean. Good breakfast.

Authenticity & Character

Beautiful views

Location

Easy walkability.

Staff

Cleanliness & Comfort

Cornaro Hotel

Split

This hotel was clean, beautiful and had very friendly staff. The location to Old Town Split was very convenient with easy walking access to everything. The breakfast was delicious with a huge selection.

Authenticity & Character

Amazing views

Location

Easy walkability. Convenient for exploring Old Town Split.

Staff

Friendly, helpful and spoke good English.

Cleanliness & Comfort

Everything was clean. They did a turn down service in the evening.

Activity Reviews

Goodbye Dubrovnik

Dubrovnik

Our driver was on time and helpful.

Quality of Experience

Guides, Drivers and Staff

Transport

Dubrovnik Old Town and the City Walls

Croatia

The guide was super informative and knowledgeable. She really specialized the tour for what we showed interest in and was so sweet to our 11 year old who was not nearly as interested in history as the adults.

Quality of Experience

Personalized tour with a super knowledgeable guide.

Guides, Drivers and Staff

Our guide was great and super sweet to our son.

Transport

We easily met the guide on time.

Private boat trip to Elafiti islands

Croatia

The boat trip was so fun. We went in October and it was too cool to swim but seeing the islands and the tiny towns was super interesting. Our guide was very friendly and a good captain. He had a cooler full of drinks ready for us.

Quality of Experience

Guides, Drivers and Staff

Super friendly, helpful and knowledgeable captain!

Transport

The boat was very spacious and comfortable. Our captain was so nice and made the day spectacular.

Wine tasting on Pelješac peninsula

Croatia

The winery was very interesting even for our 11 year old. The wine was delicious!

Quality of Experience

Guides, Drivers and Staff

Transport

Pelješac penisula and Ston- triple atraction - from Korčula

Korčula

Our driver/guide Robi was amazing. He lined up a private tour of a winery and took us to the salt mines which my husband really wanted to see. He gave us a personalized tour of the area and even introduced to his family. This day really made us feel special. Robi made our vacation spectacular. We could not have asked for a better time.

Quality of Experience

Beautiful scenery, delicious wine, interesting tour, and an amazing guide.

Guides, Drivers and Staff

Robi’s knowledge of the area was unbeatable. He was a great guide for the whole trip.

Transport

The van was comfortable and easily held our luggage.

Visit to Korčula island and town

Korčula

There’s a long ferry ride to the island from Split but once you get there it’s a pretty little place.

Quality of Experience

Transport

Krka National Park- 1 days trip from Split

Split

The park was beautiful. It was our only rainy day of the trip and we still enjoyed the park.

Quality of Experience

Split : Cooking Class, private or group

Split

Our chef was super accommodating to our dietary requests. My son and husband are not seafood eaters but the chef easily planned a menu around that. He took us to the markets, taught us stuff about the food and culture of Croatia and taught us three new dishes. He walked our son through bread making and taught me how to descale, gut, and cook a fresh fish. My husband, the more experienced cook in the family, even learned a thing or two. This class was one of the highlights of the trip.

Quality of Experience

The chef made a point to cater to our needs. We enjoyed the experience as family bonding time.

Guides, Drivers and Staff

Our chef was awesome. Taught us lots of new things about cooking, shopping in the area, wine, the culture, and more.

Transport

It was easy to find the chef and the walk around town was very interesting. The chef even went out of his way to show us the football stadium because he knew my husband was interested.

Explore Split and Diocletians palace

Split

Our guide was super friendly and knowledgeable about the area. He spoke great English and was very accommodating to our son.

Quality of Experience

Guides, Drivers and Staff

Arrival in Split and transfer to accommodation

Split

The driver wass on time, friendly, and had a clearly marked sign for us.

Quality of Experience

Guides, Drivers and Staff

Transport

Our 30-day trip through northern Italy was virtually flawless. Our trip planning partner (Arianna) did a great job listening to our interests (wine, food, cooking, and natural areas/lakes/mountains) that we wanted to visit, and building an itinerary that met all of our expectations at a reasonable price. All transfers throughout our trip were on-time, and our drivers were courteous and professional. Our guides for each tour were top-notch and very friendly and personable, and while we may not recall their names, our most memorable tours were as follows (not necessarily in rank order): the truffle hunt; the cooking class on Lake Como and the cooking class in Florence; the back-roads/less touristy places tour in Venice, Murano glass factory, Ricchi Winery (near Lake Garda) with lunch in a vineyard, the tour of four of the five villages of Cinque Terre, the sunset food tour and tasting in Bologna, and the parmesan-reggiano and balsamic vinegar tours in Modena. Above all, our daily conversations (via WhatsApp) with Francesca were very helpful in keeping us on-track, and also very pleasant and enjoyable. It is very clear to us that Arianna and Francesca are passionately committed to doing everything they can to help each customer thoroughly enjoy their vacation.

Our trip planned by Othman was absolutely exceptional. From the very start, he took the time to really listen to what we wanted and tailored everything perfectly to suit us. He was always quick to respond with thoughtful, helpful suggestions and creative ideas that showed how much he understood our preferences.

Despite the 7hr time difference, communication was seamless. Othman was consistently reliable, on time with every detail, and made the entire process stress-free. The trip itself exceeded anything we could have dreamed up on our own. Every part of it felt carefully curated, from the well known highlights to the hidden gems we’d never have discovered from any guidebook or online source.

Even as two people who have both lived abroad and traveled extensively, we were genuinely impressed. The experience felt personal, authentic, and beautifully organized and the price was absolutely fair for the level of service we received.

We’ll definitely be using kimkim again, and most importantly, we’ll be requesting to work with Othman if it’s possible to do so. A flawless experience from start to finish. 100% recommended for a more personalized travel experience and booking.

Eleanor was very helpful in planning our trip. She provided activity and planning suggestions and was receptive to our feedback in order to build a two-week itinerary to Japan.
The trip itself went off without a hitch, which is a testament to the planning and organizing that Eleanor and the Kim Kim team did. Japan was amazing and we enjoyed all of the activities that were either planned or recommended on our free days. We also appreciated the contact that we had from Eleanor throughout the trip in her efforts to ensure the trip went smoothly.
Thank you for a wonderful and relaxing trip. We both truly felt spoiled by this experience.

Hotel Reviews

Hakone Kowakien TEN-YU

Hakone

Very relaxing vibe at this hotel. The rooms were very spacious. It was nice to have a sitting area in the room and we also enjoyed the balcony space and private onsen. The shared onsen space was lovely - I definitely preferred the garden view with the waterfall. The only feedback that I would have is that the restaurant buffet menu tries too hard to cater to different tastes and the food might be better if they focused on just several dishes rather than a vast array.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

VIA INN Prime Kyotoeki Hachijoguchi JR-West Group

Kyoto

Very well located near the Kyoto train station. Despite this, the neighbourhood is very quiet with several good restaurants nearby. Room was comfortable and well sized as well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kanazawa & Shirakawa-go Tour with Local Experiences

Kanazawa

This was a great tour. We weren't fully sure about the full day tour, but the time flew by so quickly. We learned alot and appreciated having time both with our guide and for free exploration. We also enjoyed the craft activities. Our guide Yasushi was very talented in his ability to share his knowledge and passion for his home city.

Quality of Experience

Guides, Drivers and Staff

Transport

Osaka Local Foodie Tour in Dotonbori and Shinsekai

Osaka

The food was delicious and our guide was very informative not only about the food, but the Kansai region. It was lovely to be able to meet other people who also enjoy food.

Quality of Experience

Guides, Drivers and Staff

Grand Sumo Tournament Viewing Tour (Group Tour)

Tokyo

We feel so lucky to have been able to experience sumo. The tour was helpful in understanding the history and the sport. Our tour guide obviously really loved sumo and she shared her enthusiasm with us. I will definitely recommend this to anyone going to Japan in the future during tournament time.

Quality of Experience

Guides, Drivers and Staff

Adam did a great job planning our trip for us, meeting all our requests and making us happy. His communication was amazing.

We started in Porto with a very nice walking tour showing us the highlights of the city and learning some of the history of Porto and Portugal.

Our Duro Valley wine tour was amazing. Philip was an very engaging and well informed tour guide who explained wine making and the regions during our drive. We got to experience some great wineries. like the Quinta de Roncao, which is a small family winery with a touching story and good wines. From there we took the boat tour and saw some of the big names in wine and pictouresque vineyards. We then visited Quinta dos Castelares where we had a truly exceptional guided tour and tasted some very good wines.

Our visit to Lisbon was exciting and full of fun and energy. Our Tuk Tuk tour gave us the highlights and some history of the city which was much more rounded out by our walking tour and visit to Sao George Castly. Andre was so well informed and made sure we saw everything we wanted and got the most of our day. The evenings Fado dinner was a true taste of the real Portugal. From our driver to the food to the singers it was a once in a life time experience that any visiting Portugal should have.

We ended our visit to Lisbon and the truly beautiful Sintra and Cascais. The Pena Palace and Regaleira are both unique, colorful and stunning beautiful regions of Portugal. Nuno gave us so much information and history of both locations and we were so happy. He even made sure we were able to visit the Chalet, which was not on the original tour but something we wanted to see.

We wish we had made more time to visit Portual and may return to experience all of this amazing country.

Lily, from KimKim, did an outstanding job planning our Scotland Adventure. There were 4 of us. The guys wanted to golf, and we wanted our own excursions.

Hotel Reviews

Cameron House

Alexandria

Wow! This hotel is amazing! It sits on a beautiful property that overlooks Loch Lomond! It’s also a castle! The staff were exceptional, and very friendly. The restaurants on the property were great! We rented bikes there and rode 26 miles through the countryside. Also had a boat ride on Loch Lomond.

Authenticity & Character

Part of a castle. Wonderful indoor pool and hot tub.

Location

Overlooks Loch Lomond. Nice walk through the property.

Staff

Cleanliness & Comfort

Beds were very comfortable. Room service exceptional

Rufflets St Andrews

St. Andrews

Very charming and elegant. On the outskirts of St Andrews. Had an English Tudor feel. The gardens were amazing. I could have stayed a lot longer here!

Authenticity & Character

The gardens in the back says it all!

Location

Was easy to get into St Andrews

Staff

Cleanliness & Comfort

The Scotsman Hotel

Edinburgh

Perfect location. Easy to walk to many areas in Edinburgh, including the Royal Mile and the Edinburgh Castle and the Palace. Hotel room was very comfortable. Excellent room service.

Authenticity & Character

The building itself was very elegant with a lot of charm.

Location

Easy to walk to many areas of interest.

Staff

Cleanliness & Comfort

Activity Reviews

Loch Lomond Champagne Cruise

Scotland

Stirling Castle Tickets

Scotland

National Wallace Monument visit

Scotland

Make your own bag Workshop

Scotland

Play at the Carnoustie British Open Golf Course

Scotland

St Andrews Walking Tour of the Old Course

St Andrews

Quality of Experience

Edinburgh Food Tour - With Locals - Private

Edinburgh

Had many authentic Scottish tastes, including Haggis and local Whiskey

Quality of Experience

Authentic food

Guides, Drivers and Staff

Edinburgh Castle Tickets

Edinburgh

The Edinburgh Castle was very interesting to explore.

Private Walking Tour of Edinburgh with a Top Local Guide

Edinburgh

Private tour of Edinburgh with our guide. He had so much knowledge about the area, and history of Edinburgh and Scotland.

Quality of Experience

All hotels were the perfect match for us.

Guides, Drivers and Staff

Transport

Our trip to Denmark and Switzerland was great! Some of the memorable parts of our stay in Copenhagen were taking a boat trip to some out of the beaten path places, checking out the oldest bakery in that city, visiting Rosenborg Castle and having dinner in Nyhavn. The next town we visited was Lucern in Switzerland and there we had the opportunity to take a ferry over gorgeous lake Lucern to a cog-rail train station and from there to Mount Rigi which had amazing views of the lakes below! We also had the best gelato on the promenade by the river and listened to some awesome jazz at the World Band Festival that was taking place there at the time. Not to be missed is the Lucern Museum of Transport. In our next city, Bern, we visited the beautiful Bern Cathedral where the organ was being played by one of several world class musicians who come to Bern just to play on this organ, magical! We also loved the collections being shown at the Bern Art Museum! The Paul Klee museum was also amazing if you’re into art! So all in all this was again a fantastic trip thanks to the Kim Kim team and especially Valentine, who was our trip coordinator.

Hotel Reviews

Hotel Anker Luzern

Luzern

This hotel was very trendy. The decor was super different and we enjoyed that.

Authenticity & Character

Like I said above the decorations were very creative in this hotel, different from any hotel I’ve been to.

Location

Location couldn’t have been better! Right near the promenade by the river and all the restaurants!

Staff

The staff was super helpful and accommodating. They were always ready to help!

Cleanliness & Comfort

The whole place was super clean! The reason for the 4 stars is that the beds were not very comfortable. They sagged a bit in the middle.

Hotel Savoy

Bern

This was our favorite hotel on this trip! Super new, great location, very helpful staff and super comfortable beds!!!

Authenticity & Character

It was great that the hotel must have been totally refurbished not too long ago and everything was brand new!

Location

This place was near the train station, right in the middle of town, near many activities and restaurants! Bathroom was super clean and shower was great!

Staff

Everyone who worked there was very helpful and polite! Awesome staff!

Cleanliness & Comfort

It was simply a great stay!

Hotel Kong Arthur

Copenhagen

The hotel itself was great, location was perfect, breakfast was delicious, very nice staff but the two beds in our room were terrible because they sagged really bad in the middle. This hotel needs to upgrade their beds.

Authenticity & Character

The decor of the lobby and breakfast area was trendy and of good taste!

Location

The location was perfect near places to eat and activities!

Staff

Everyone was very friendly and helpful!

Cleanliness & Comfort

The dining room where we had breakfast was very clean and comfortable! The premises were all very clean!

Activity Reviews

Copenhagen Introduction Walking Tour

Copenhagen

I’m sure this must have been a great tour but we got totally lost on our way to the meeting point and were too late to catch up with the group.

Zentrum Paul Klee (Entrance tickets)

Bern

This museum is a must see! We loved it!!!

Quality of Experience

Quality art and very nice staff.

UNESCO Stroll through Bern Old City

Bern

Great tour!!! The guide was very knowledgeable, funny and personable!

Quality of Experience

So much wonderful history in this town!

Guides, Drivers and Staff

Our guide was the best!!!

Guided tour of a monastery & Alpsbrinz cheese tasting

Lucerne

I’m sure this would have been a great activity but we missed it because it was raining pretty hard on this day and we had to travel there by train so we went to the Transport museum instead. But I did text the place saying we couldn’t make it.

Self-guided day to Mount Rigi, the Queen of Mountains

Switzerland

Incredible activity don’t miss it!!! The ferry boat ride to the cog train to Mount Rigi is beautiful and is a must!!!

Quality of Experience

The views from the very top of the mountain are insane!!!

Guides, Drivers and Staff

Thanks to Valentine, our trip coordinator, who warned us to go to Mount Rigi on the second day in Lucern, we had a beautiful clear sunny day there because on the day we were supposed to go it rained rained.

Swiss Museum of Transports - Entrance Ticket incl. Media World

Lucerne

Awesome museum!!! Loved every minute of it! Worth going there!

Quality of Experience

Museum is very well put together showing everything from cars to trains to boats and planes! Amazing!!!

Swiss Travel Pass

Switzerland

Everyone should get this Swiss travel pass it pays for any transportation like trains, ferries, busses, etc and even museum tickets!

Quality of Experience

All transportation in Switzerland is fantastic, on time, clean, comfortable, and fast!

Transport

Great bang for your buck!

Canal Cruise Hidden Gems of Copenhagen

Copenhagen

Loved this activity!!! The young girl who took us on the boat was very knowledgeable and personable and showed us some interesting sights!

Quality of Experience

Guides, Drivers and Staff

The guide was very nice and interesting!

SMK National Gallery of Denmark (Entrance Tickets)

Copenhagen

The museum itself was good but one exhibit was closed and we didn’t like the exhibit we saw that much it just wasn’t our taste.

Quality of Experience

Rosenborg Castle (Entrance Tickets)

Copenhagen

This castle was amazing we loved to tour it by ourselves. One can really get the feeling of how it must have been to live there back in the day!!!

Quality of Experience

Brought us back in time.

Guides, Drivers and Staff

No guides on this activity

Welcome to Copenhagen!

Copenhagen

We loved Copenhagen from day 1! Awesome city!!!

Quality of Experience

Otherwise we enjoyed all the activities in this city!!!

Guides, Drivers and Staff

The drivers were all great and very proffetional! The guide that took us on the boat ride was also great, she took us to off the beaten path places and we loved that!

Transport

Everyone was on time and very knowledgeable!

An Exceptional Journey with KimKim!
Our trip was truly exceptional, thanks to the outstanding service provided by KimKim. From start to finish, everything was thoughtfully planned and flawlessly executed.
A special thank you to our driver, Soufiane, who was incredibly professional, attentive, and knowledgeable. He made us feel safe throughout the journey and enriched our experience with fascinating insights into Morocco’s history. He was always punctual, impeccably dressed, and kept everything organized.
The internal tours were equally impressive, and we particularly enjoyed our time with Mohammad, who added a lot of depth to our understanding of the culture and local traditions.
The Riads we stayed in met—and even exceeded—our expectations in comfort and charm.
This was our first time using KimKim, but it certainly won’t be our last. We will happily use them again and again for future adventures. Thank you to the entire team for making our trip so memorable!

Hotel Review

Riad Nila

Chefchaouen

Beautifully designed, the food was exceptional!

Authenticity & Character

Rooms are spacious with attention to design details.

Location

The interiors were well done.

Staff

Helpful especially when I needed some laundry done.

Cleanliness & Comfort

The rooms were immaculate!

Activity Review

Day Trip to Ourika Valley: Hike to a Waterfall

Morocco

I loved hiking the Atlas mountain and enjoyed lunch on the river.

Quality of Experience

Exceeded our expectations

Food

I loved the sliced oranges with cinnamon.

Guides, Drivers and Staff

Our driver and tour guide were top notch

Transport

Our driver was exceptional and drove very safe.

Cambodia was amazing and Savi our tour guide was just as amazing. Really enjoyed this part. Elephant sanctuary in chaing Mai was a unique experience and also the jungle hike was so much fun. Our tour guide was very helpful. Pukhet was self tour for relaxation. Bangkok was fun to wrap up the trip and tour guide was very helpful and fun. We had an amazing trip. Only thing I would say that hotel at chieng mai was run down, location was excellent though. Thanks to all that helped make this trip memorable.

Hotel Reviews

Maitria Hotel Rama 9 Bangkok - A Chatrium Collection (SHA Extra Plus)

Good updated hotel

Authenticity & Character

Contemporary feel

Location

Ok far from restaurants that we would like to eat at

Staff

Friendly

Cleanliness & Comfort

Best Western Premier Bangtao Beach Resort & Spa

Phuket

Nice resort

Authenticity & Character

Resort feel massages were excellent

Location

Good location walking distance from restaurants

Staff

Friendly

Cleanliness & Comfort

Well maintained

U Chiang Mai Hotel

Chiang Mai

Run down needs upgrade. Photo doesn't show true place

Authenticity & Character

Location

Good location in center of market and walking distance from restaurants

Staff

Friendly

Cleanliness & Comfort

Improvement needed pool not appealing

Tara Angkor Hotel

17254

Super friendly and great hotel to stay at in good location

Authenticity & Character

Very friendly

Location

Not far from prime locations for tourists

Staff

Hospitality

Cleanliness & Comfort

Activity Reviews

Full day Bangkok City Tour with Canal tour

Bangkok

Great day seeing the temples and tour guide was very good

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half Day Morning/Afternoon Visit to Elephant Jungle Sanctuary (Join-in Basis, No Riding)

Chiang Mai

Unique experience with elephants

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Doi Suthep & Doi Pui National Park Tour with Trekking

Chiang Mai

Fun hike in the jungle

Quality of Experience

Waterfall

Food

Amazing food

Guides, Drivers and Staff

Transport

Full Day Tour to Banteay Srei and Ta Prohm

Siem Reap

Super fun again with alot of knowledge from savy made it interesting

Quality of Experience

The ancient ruins

Food

Guides, Drivers and Staff

Transport

Half Day Khmer Village and Tonle Sap Lake Tour

Siem Reap

First day so were tired. Sad to see poverty

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tour to Angkor Thom and Angkor Wat

Siem Reap

Guide savi was awesome, passionate and very knowledgeable. He made the visit very inspiring and enjoyable

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Nice we got cooling clothes!