Kimkim Trip Reviews

Our trip was incredible!

From the planning of specific planned activities, to our “own” time, as well as all of our service providers such as the private drivers and the assistance from Espiritu Team through online messaging via the Trip Plan app. Every driver was professional, safe and vehicles were exceptional. Each of our guides from the food tours, wineries and olive oil estate were top notch. We loved the mix of small group events as well as the private guides we had on several of our experiences.

In Porto - we loved our guide’s (Joao) knowledge and the local establishments that we experienced; the Douro Wine & River Cruise was perfectly timed and our private guide’s (Tiago) personal winery experience was equally enjoyed.

In Lisbon - Our dinner with a local family was a unique experience that we will always remember. Our excursion to Sintra, Cascais was made special by our private guide (Nuno) was great. Also, our private guide (I no longer have his name) who took us on a walking tour of Alfama area of Lisbon was a joy to spend the morning walking the neighborhood.

In Lagos, Algarve the boat tour to the Benagil was a nice getaway for a few hours.

While our time in Seville was a bit compromised due to the excessive heat, the Flamenco event had a feel of real authenticity. The Olive Oil Estate also was a unique experience. Our day trip to Cordoba had beautiful sights but the heat caused us to shorten that day trip unfortunately.

Mallorca was amazing! From the accommodations at the Cala Fornells Hotel to the overall island. I think we’ll be back there in the future.

Lastly, Barcelona was so enjoyable. The Tapas tour was so much fun, the trip to Montserrat was nice as well. But the private tour of the Vins El CEP winery was a perfect end to our trip.

In summary, the timing of each stay, of each planned event mixed between our “own time” was simply perfect. The accommodations were wonderful - great locations and high quality. Without exception all of our guides and drivers made our experience a trip of a lifetime! Thank you so much for all your efforts in planning and assisting us throughout our trip.

Troy & Beth Jandrasitz

Hotel Reviews

Hotel Regina

Barcelona

Very nice size room, lovely view, great breakfast and a nice bar area. Walkable to many key attractions or a short taxi ride to them.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cala Fornells

Peguera

This was such a nice hotel. Great location, great views and wonderful staff. The facilities - Breakfast area, Patio and beach were amazing. It is one place we would not hesitate to come back to.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Corregidor Boutique Hotel

Sevilla

Location was close to some key attractions - Cathedral and Royal Alcazar and local dining establishments. A short taxi to others key attractions as well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

Very nice resort. The pool area is very nice, and location to beautiful coastline is a big plus. Room was large, clean with beautiful view. The breakfast was excellent..

Authenticity & Character

Location

Great remote location just outside Lagos. An easy Uber/Taxi ride into town

Staff

Cleanliness & Comfort

MeraPrime Gold Design Hotel

Lisbon

Staff was excellent. Room was very small given the amount of luggage we had for our extended vacation. Location was exceptional. Breakfast was in a small lobby - it was adequate but could have been better.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rooms and Breakfast (i.e., lobby) very small

PortoBay Teatro

Porto

Great location, friendly staff, clean rooms and very good breakfast

Authenticity & Character

Location

central to everything - walkable to most places we wanted to see

Staff

Cleanliness & Comfort

Activity Reviews

Taste Barcelona: Authentic Tapas & Neighborhood Walk

Barcelona

Loved the different type of local establishments that we went to

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From Market to Table: Cook Authentic Spanish Dishes

Barcelona

Most fun night we had in a small group experience. First time we did a cooking class and it was som much fun. Would do it again.

Quality of Experience

Guides, Drivers and Staff

Transport

Walked to event

An Evening of Flamenco

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

We walked

Dinner With Locals: A Homemade Portuguese Experience

Lisbon

The most unique experience you can have if you want to get to know what life is like at a local. This was so much fun.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Took a taxi to the house

Sun Boat Excursion to Benagil Caves

Spain

Coastline is spectacular. The Benagil Cave was unique, but a bit underwhelming - the journey was more scenic that the cave.

Quality of Experience

Guides, Drivers and Staff

Transport

Montserrat & Penedès: Nature, Devotion & Cava

Barcelona

The trip to Montserrat was very nice - but the visit to the winery was exceptional.

Quality of Experience

Guides, Drivers and Staff

Transport

Spain's Liquid Gold: Visit an Andalusian Olive Oil Estate

Spain

Very unique experience to visit a nearly 500 year old olive oil estate once owned by Christopher Columbus’ son!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Day Excursion: Sintra, Cascais & Estoril

Spain

The drive and walk through Sintra was amazing. Cascais and Estoril were also beautiful. Lunch at Sintra was perfect too. Having this as a private tour made it even more special.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Get to Know Lisbon with a Local

Lisbon

The morning walk through Alfama was so much fun

Quality of Experience

Guides, Drivers and Staff

Transport

We walked

Private Transfer {{start_location}} to {{end_location}} via Coimbra

Spain

Our driver was great. Provided us with recommendation for our time in Coimbra as well as restaurants with good Fado in Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Douro Valley Highlights: Wine, Olive Oil & River Cruise

Porto

The day was perfectly planned. The Douro River Cruise was timed just right (about 1 -1.5 hours on the boat). The going to visit an old, small winery and a newer, larger winery was a perfect mix.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Foodie Experience in Porto

Porto

Going to local establishments with our guide made this a fabulous experience

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We walked to meeting point

My two 20ish daughters and I loved our Kim Kim tour of South Korea. I had waited until the last minute to book our tour, and Jessica communicated back and forth with me in a timely manner to decide on the appropriate amount of activities in Seoul, Busan and Jeju. I needed help choosing hotels, and Jessica booked great ones for us! She also chose knowledgeable private tour guides who made our trip fabulous. We really enjoyed her help booking an intimate traditional music concert for us music lovers! We felt especially well taken care of because Jessica booked great transfers, internal flights, and tour guides for us. Thanks Kim Kim.

My two daughters and I loved our three days in Seoul with our Tour Guide Sebastian. Sebastian expertly guided us to the sites we had requested and advised us on the best views. He even took a bunch of photos for us so we have great family pics. Sebastian also gave us great restaurant suggestions. One day, we had outdoor plans, and we were discouraged because it was raining heavily. Sebastian suggested fabulous alternative options so we could make the best of our schedule. One of his ideas was a bird sanctuary. He’d been paying attention and knew we loved birds! He saved the day! Sebastian was fabulous!

Danny was a fabulous tour guide for my daughters and me in Gyeongyu and Busan, South Korea. Danny noticed our interest in some particular historical sites and guided us through a local museum so that we could fully understand the region. It was awesome. He ushered us into a fabulous beef soup restaurant that was both economical and delicious. On our final day in Busan, he made it possible for us to visit the three temples we wanted to see with appropriate pacing for all the hiking. Danny did a great job helping us focus our touring on what we really wanted to see. Danny was a kind, fabulous expert!

Jimmie was an excellent tour guide on Jeju Island. He grew up in Jeju, so he told us about both modern and historical Jeju! He got us addicted to Black Pork and helped us find fabulous restaurants to eat well. Each day, he remained flexible about our plans so that we could enjoy the best activities at the right times of day. Jimmie made us feel like we were his guests in his hometown.

Hotel Reviews

Shilla Stay Jeju Airport

Lovely lobby and outstanding top floor restaurant that overlooked Jeju City. Delicious breakfast that we had trouble leaving.

Authenticity & Character

Cool atrium lobby with shiny marble. Very swanky.

Location

Shops directly outside the front door. Bus stop directly outside. Fabulous location.

Staff

Helpful staff.

Cleanliness & Comfort

Roomy rooms with everything we needed!

Fairfield by Marriott Busan

Busan

Nice amenities. Cash machine and vending machines in lobby. Restaurant served extra snacks in the evening. Nice breakfast in the morning with very attentive staff.

Authenticity & Character

Location

Fabulous location....close to the beach and shops.

Staff

Very nice staff.

Cleanliness & Comfort

Clean rooms with attentive room staff. Rooms were a bit snug.

GG Hotel

This is a nice hotel in a small town. It remained nice and cool during some sweltering days. Rooms were spacious.

Authenticity & Character

Nice, sparkling lobby.

Location

Good location. The coffee shop with extensive menue right next door was extremely helpful.

Staff

Very helpful staff.

Cleanliness & Comfort

Lotte City Hotel Myeongdong

Seoul

Nice posh hotel with all the amenities to make you feel like you are in a busy city.

Authenticity & Character

Swanky. Liked it!

Location

Right near everything. Handy convenient store inside. Delicious breakfast.

Staff

Staff was very kind and helpful to us on many occasions. They took care of our every need.

Cleanliness & Comfort

All guest spaces were clean and sparkling!

Activity Reviews

Full day tour with N Seoul Tower

Seoul

Quality of Experience

Guides, Drivers and Staff

Sebastian expertly helped us fit in all the sites we wanted to see. He is an expert!

Transport

Seoul Highlights

Seoul

Quality of Experience

Guides, Drivers and Staff

Sebastian expertly guided us to the sites we had requested and advised us on the best views. He even took a bunch of photos for us so we have great family pics. Sebastian also gave us great restaurant suggestions. We feel fortunate to have had Sebastian with us on our first ays in the city.

Transport

Gamcheon Village, BIFF Square and Jagalchi Market

Busan

Gamcheon Village and BIFF Square were a few of the highlights of trip to Busan. The quaint shops and friendly, arty atmosphere of Gamcheon Village were unique and fabulous. We got the shopping bug in BIFF square and loved the film sites.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit K-drama Locations in the Historic City of Gyeongju

Gyeongju

I'm so glad we visited Gyeoungju so that we could better understand the Silla kingdom's history. Our guide suggested we take time for the museum and we are SO glad we did. It had fascinating relics!

Quality of Experience

Guides, Drivers and Staff

Danny was a fabulous tour guide for my daughters and me in Gyeongyu and Busan, South Korea. . Danny noticed our interest in some particular historical sites and guided us through a local museum so that we could fully understand the region. It was awesome. He ushered us into a fabulous beef soup restaurant that was both economical and delicious

Transport

Danny's care was roomy and comfortable. We appreciated it!

Enjoy Jeju: Mt. Hallasan and Tea Plantation

Jeju Island

We viewed the mountain from many spots. It's gorgeous.

Quality of Experience

Guides, Drivers and Staff

Transport

Jeju Discovery: Woljeongri Beach and Seongsan Ilchulbong

Jeju Island

Jeju is absolutely gorgeous. The beaches and neighboring cafes are friendly and wonderful.

Quality of Experience

Jeju is a unique place. You must eat the Black Pork yum!

Guides, Drivers and Staff

Jimmie was an excellent tour guide on Jeju Island. He grew up in Jeju, so he told us about both modern and historical Jeju! He got us addicted to Black Pork and helped us find fabulous restaurants to eat well. Each day, he remained flexible about our plans so that we could enjoy the best activities at the right times of day. Jimmie made us feel like we were his guests in his hometown.

Transport

Discover the Culture of Busan with Seokbulsa Temple

Busan

Busan temples are fabulous. We loved the cable car rides so we could see all the neighborhoods in Busan.

Quality of Experience

Guides, Drivers and Staff

Transport

Jinyeon: Korean Traditional Music Performance with Modern vibes

Seoul

A lovely, intimate concert with friendly musicians. The musicians allowed us to ask them questions and take pictures with them. A great experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Garden of Morning Calm and Nami Island

South Korea

Nami Island is a must see. It's worth half of a day!

Quality of Experience

Nami Island is a unique place with lots of fun activities and a lovely forest.

Guides, Drivers and Staff

Our trip to Spain and France began with planning approximately nine months in advance. The initial KimKim representative was responsive, conducted a video call, and worked through several changes with us. Natalia was also helpful, though we did experience occasional language misunderstandings. Later, we were switched to another representative, Valentine, whose slower response times created challenges and left us at a disadvantage during the planning process.

One of the most concerning aspects was the lack of transparency around excursion costs and activity details. We were repeatedly told that this information would not be provided, which made planning difficult and raised concerns.

Regarding accommodations, most hotels were very good. However, Hotel Eden in Paris did not meet the expected four‑star standard. We experienced issues with basic amenities, including a nonfunctional refrigerator and unreliable Wi‑Fi, and the location was not ideal. In contrast, the Grand Hotel in Aix was excellent and perfectly situated.

Our tour of Versailles was a highlight — Alexandria was an outstanding guide, especially with four children in our group. Unfortunately, our Louvre “family treasure hunt” tour was not communicated correctly from KimKim to the guide, who arrived unprepared. As a result, the tour was cut short to only 90 minutes. This error was reflected in the final itinerary, which we received just two days before departure instead of the promised 14 days.

We also encountered multiple transportation issues. While traveling with ten people can be complex, one incident was significant enough that we had to hire a taxi FOR 8 hours to ensure part of our group could continue with planned activities in Girona. KimKim has stated they will reimburse this cost.

I also believed we would have a dedicated guide accompanying us throughout the trip to assist with troubleshooting and logistics. Either I misunderstood or this expectation was not clearly addressed, but we ultimately had no on‑the‑ground support and had to manage all issues ourselves. We sent multiple hours planning once in France due to activities which did not play out as itinerary stated. I requested compensation for our time but got an apology. KIMKIM did reimburse for some of the activities that they failed to complete. I expect a refund any day on event that did not get completed as itinerary indicated.

Regretfully, based on our experience and feedback from others we encountered on our trip, I cannot recommend KimKim at this time.

JRS

Hotel Reviews

Catalonia Plaza Catalunya

Barcelona

Authenticity & Character

Location

Staff

they have a medical doctor come to hotel if needed which we did for one of our kids. Great service

Cleanliness & Comfort

Grand Hôtel Roi René Aix-en-Provence Centre – MGallery

Aix-en-Provence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Eden

Paris

refrigerator did not work, reported but fixed. requested Kleenex never got it No hotel bar Location fair Not a 4-

Location

not much around and staff not helpful

Staff

Cleanliness & Comfort

Activity Reviews

Multi-risk Travel Insurance

France

Welcome to Paris

Paris

this was the day cancelled that we had to figure out things to do. KIMKIM said we would have a driver for 8 hours that did not happen only 4 with no activities planned we had to come up with things. If was our first day so we knew nothing about Paris.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Highlights of Barcelona Tour | Half Day Experience

Barcelona

not everyone could participate in the Sagrada tour because the 3-year-old was not allowed. So, 2 people had to stay back but the tour guides did not inform us we were stopped by Sagrada staff Were told by our guide that we did not have transportation from the mosiac park that we would need to find our own so we did not get to go there.

Quality of Experience

Guides, Drivers and Staff

Transport

Skip-the-Line Eiffel Tower Summit Tickets

Paris

cancel due to heat Paris was experiencing. we did figure out how to go up after speaking with other people but KIMKIM was of no help

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Barcelona

Barcelona

breakdown in information guide to guide and with transportation. we did not get to go to places planned

Quality of Experience

Guides, Drivers and Staff

Transport

informed we had no transportation from mosaic park to hotel

Seine River Cruise with Audio Guide

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Versailles palace and gardens tour for families

Paris

tour guide was great

Quality of Experience

Guides, Drivers and Staff

alexandria was our guide we had 10 of us. 4 kids 3,6,8,13 and she was terrific with them all

Transport

Entrance Tickets: Disneyland Paris (1 day/2 parks)

France

Quality of Experience

Guides, Drivers and Staff

Transport

Louvre Museum Treasure Hunt

Paris

guide did not have microphones for us. You could not hear her. She had no idea it was supposed to be a treasure hunt with 4 kids so she was not prepared. we had to abandon after 90 minutes

Quality of Experience

Guides, Drivers and Staff

she would have been good if she had been given the right booking

Transport

Medieval Girona and Costa Brava Private Day Tour

Barcelona

Quality of Experience

Guides, Drivers and Staff

javier was very informative but speaks why to loud

Transport

booked for 10 but he could only take 6 we had to rent a taxi for 8 hours

Cassis Village Tour, Calanques Boat Ride & Cosquer Cave visit

Aix-en-Provence

Quality of Experience

Guides, Drivers and Staff

AD was our driver he was informative and friendly. We learned a lot.

Transport

We never would have been able to plan this trip without Roy. He was incredibly knowledgeable about the country, and worked with us through a few iterations of our itinerary to ensure that it was just right and would allow us to do everything that we wanted.

Our trip to Ireland was absolutely amazing, and we couldn’t have been happier. Every stop was thoughtfully planned and our family made memories that will last a lifetime.

Working with Claire at kimkim was a lovely experience. She was responsive and easy to communicate with throughout the planning process.

One of our favorite experiences was the sheepdog demonstration. It was such a fun, engaging activity for the whole family! We also absolutely loved the falconry experience. The falconer was incredibly knowledgeable, passionate and made the experience unforgettable.

Every place we stayed was wonderful, but Cahernane House Hotel truly stood out. The property is stunning, the service was exceptional and the food and beverages were outstanding.

Another highlight was Afternoon Tea at Adare Manor. It was simply exceptional.

Our visit to Inis Mór was another unforgettable day. Thomas Faherty’s Pony & Trap Tour was fantastic. Thomas was friendly and kind to our children. He made the island come alive with his stories and local knowledge and it was one of our family’s favorite excursions.

The only suggestion we would offer for future travelers is to double-check tour reservations before arrival. We discovered that one of our tours had accidentally been double-booked. It wasn’t a major issue and everything ultimately worked out but it’s something worth verifying to help future guests avoid any extra expenses.

Thank you for helping us experience such a beautiful country. From the breathtaking scenery to the wonderful accommodations and unforgettable activities, this was fabulous trip.

Greece is such a beautiful place! We started in Athens and spent time on the islands of Mykonos, Naxos, and Santorini before returning to Athens. Highlights were the hike on Santorini (we did Oia to Imerovigli where we stayed), the farm cooking visit in Naxos, and the Acropolis in Athens.
Regarding kimkim, the booking was pretty easy and we used them specifically because our friends we were traveling with had used them for other trips. It did seem that once the trip started the support was lacking. No check ins, we had to discover changes and issues for ourselves and then alert them for help, and while the response were quick it felt like they should have been alerting us and assisting proactively given what we paid for the trip. They did offer a small refund (~2% of our trip cost) but generally if it wasn’t for our friend’s prior experience, we would not consider using them again.

The two week trip to Spain was well planned and managed. The price was reasonable, and included many museum entrance fee's. The hotels were well chosen and always followed our preferences. All of our guides were outstanding and knowledgable. Kim Kim kept in daily contact to ensure smooth transitions and transfers. Isa changed our eating habits forever. Miriam, Gabriel, and Jose taught us so much history and culture that I will be eternally grateful. Miguel drove us to/from Caminito del Rey and was a joy to be acquainted with.
This was our honeymoon, and was the best adventure of our lives.

Planning our Norway trip with our Kimkim team was so smooth. They designed a vacation for us that allowed us to take in many points of interest and enjoy the culture of the area. To have all of our vouchers and days’ plans in one place on the app relieved any stress. Our hotel booking locations were close to popular areas and other transportation transfers. This was so convenient!

At first the planning went well. As we got closer to trip time and our agent went on leave, we had no responses to messages and had to call the emergency line for someone to be assigned to us.

We did like the Bergen lodging, though the washer dryer wasn’t in room, as promised. The Fjærland stay was excellent, but it would be great to know there were only three restaurants in town.

Some of the trip planning made no sense. We were originally scheduled to be in a town two hours from the airport which needed ferries that stopped at 11 pm.

It wasn’t the same as my other kimkim trips.

Hotel Reviews

Thon Hotel Ålesund

Ålesund

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sagafjord Hotel

Sæbø

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fjærland Fjordstove Hotell & Restaurant

Fjærland

Great experience!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vander Apartments

Oslo

Great location. Note that washer and dryer isn’t in the room. And one in basement is always busy.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Floating Sauna

Norway

Quality of Experience

Guides, Drivers and Staff

Transport

Food & Culture Walk

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport

Guidet Hike to Blåbærstølen

Fjærland

Quality of Experience

Guides, Drivers and Staff

Transport

Pompeii Guide Natalia was brilliant. HIGHLY recommend- she was a wealth of knowledge.
Amalfi Coast tour guide Alejandro was high energy, brought us on a super comfortable boat, and made us spectacular sandwiches and sweet treats just because he was super sweet- another excellent tour.
Sorrento- we took a cooking class with maybe Julia? I can't remember her name, but that was another awesome experience. Her home was amazing, and her lessons were something we will never forget.
Capri tour guide Marcella- so much fun! She called us family immediately upon pick up and we had a blast the whole day with her.
Everyone you booked for us was excellent. We loved our trip to Italy.

Everything was great.

Hotel Reviews

Radisson RED Hotel, Oslo Airport

Ullensaker

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Wangen Apartments by Flåmsbrygga

Aurland

Authenticity & Character

Location

Staff

Not super friendly

Cleanliness & Comfort

Clarion Hotel Oslo

Oslo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Summer and Autumn Fjord Safari on a RIB boat

Aurland

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to the Éire was nothing short of incredible and one that we will never forget. Hospitality was impeccable everywhere we stayed. Our specialists- Kayleigh and Brandon- were so thoughtful with planning a well rounded experience for us and we could not be more grateful to their team. From city nightlife and exploration to the beautiful coasts, Cliffs and national parks we experienced a wide swath of the gracious and welcoming Irish Culture across the country. We are already looking forward for our next trip back. We cannot recommend kimkim enough!

Hotel Reviews

Carton House

Co. Kildare

Breathtaking estate with amazing charm and history

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Montenotte

Cork

We were welcomed to our room with a bottle of wine. All the staff were incredibly welcoming and courteous.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Victoria Hotel

Killarney

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Gregan's Castle Hotel

Our stay at Gregan's was truly magical. The estate is absolutely stunning and we enjoyed walking the grounds and spending time enjoying the views. We especially loved bonding with some of the castle cats- Lady and Smudge- who are delightful. The hospitality we experienced was amazing - everyone we encountered made us feel very welcome. Everything we ate was delicious. Our stay at Gregan's was one of the best we have ever had and will hold a special place for us forever. We hope to visit again and cannot recommend enough to family and friends.

Authenticity & Character

Authentic and impeccably designed

Location

Breathtaking views and beautiful grounds

Staff

Everyone we encountered was so welcoming and gracious

Cleanliness & Comfort

Wilder Townhouse

Dublin

Charming and well located, we thoroughly enjoyed our stay at Wilder Townhouse.

Authenticity & Character

So charming

Location

Walkable to many areas but off the beaten path from the busier parts of downtown

Staff

Cleanliness & Comfort

Activity Reviews

Cliffs of Moher Experience

Cliffs of Moher

Absolutely breathtaking views - the magic of the Cliffs is palpable

Quality of Experience

Guides, Drivers and Staff

Transport

Jameson Bow St. Distillery

Dublin

Quality of Experience

Guides, Drivers and Staff

Jessie was incredible!

Guinness Storehouse and Gravity Bar

Dublin

So much fun!! So much to explore and enjoy!Especially loved getting our picture printed on a pint

Quality of Experience

Celtic Steps

Ireland

What an amazing experience! Incredible skill and talent

Quality of Experience

Private Galway Food Tour

Galway

Danny was a wonderful guide- incredibly knowledgeable, warm and funny. This experience was a a top highlight of our trip for us and we cannot recommend Danny enough!

Quality of Experience

Guides, Drivers and Staff

Transport

We picked up our car in Dublin at 10am and were on the road by 10:30am. We made it to Galway exactly at 1pm but were about 20 minutes late for our tour after we found parking. Our guide was very understanding. Would recommend a little extra buffer time in the future!

Blarney Castle

Blarney

The castle is awe inspiring and the grounds and surrounding gardens are absolutely enchanting.

Quality of Experience

Killarney Bike Hire

Ireland

The park is beautiful and there is so much to explore! The bikes were comfortable and easy to ride. You are also given a bike lock which was super handy to venture further on foot. The map was very helpful.

Quality of Experience

Guides, Drivers and Staff

Transport

Caherconnell Fort and Sheepdog Demonstration

Ireland

Our experience at Caherconnell was a major highlight of our trip! The sheepdog demonstration was so fun and educational. The tour of of the ringfort was so cool! Our guide was super knowledgeable, funny and taught us so much history in a fun way.

Quality of Experience

Guides, Drivers and Staff

Transport

We did not have a lot of time in Portugal. Having Kimkim maximize our time was perfect. The two tours and guides were phenomenal! They took care of everything from transport to hotel to tours. Selections of tour companies were top notch!

Hotel Reviews

Nicola Rossio Hotel

Lisbon

Very comfortable, close to many restaurants and shops. Walkable to the river. We had a nice view out our window.

Authenticity & Character

The placement is interesting behind the restaurant of the same name. Right on the square. The room was good sized and very comfortable.

Location

Close to good restaurants and shops and walkable to the river.

Staff

Staff were friendly and helpful

Cleanliness & Comfort

Everything was clean and well kept

Jardim da Batalha Boutique Hotel by Shiadu

Porto

The hotel was well placed and the room comfortable. There is really good breakfast and all day coffee/tea. The AC in the room was not working properly so it was quite warm. Aside from that it was a good choice.

Authenticity & Character

All the staff were very friendly and helpful. The garden was very cute. We spent some time in the library and the basement dining area because our room was very warm. Comfortable spaces to hang out in.

Location

Very easy to get anywhere.

Staff

Everyone was incredibly friendly, making sure we have what we need.

Cleanliness & Comfort

The hotel is well cared for and very clean.

Activity Reviews

Enchanting Palaces – Pena, Regaleira & Monserrate

Lisbon

This was our last activity on our trip and it could not have been better! Joao was a fabulous guide. Knew all kinds of history and information about the area and Portugal. It was just the two of us so he really gave us a personalized experience. Also took us to the farthest most west point of Europe and through Cascais.

Quality of Experience

Nothing beats a personal tour. There was so much to see and learn about. Plenty of time to do it all.

Guides, Drivers and Staff

Joao was amazing. So knowledgeable. He really brought the place to life. This is the way to do it and get there early. Otherwise traffic gets crazy.

Transport

Private transport got us there and had some parking privileges. Until we hit the town and then traffic was bad and he had to park a ways away. But walking to get up the van, he introduced us to several street sellers along the way.

Douro Valley Day Trip with Wine Tastings & River Cruise

Porto

This was one of our favorite trips. The guide was so knowledgeable about wine, the area and the history. There was one other couple and they were delightful. The boat ride up the river was a nice break from driving and the operator was a hoot! One place we stopped at the young lady touring us had just bottled her own wine. While we did not get to taste it, it was fun to see her excitement.

Quality of Experience

Top notch! Enjoyed all the people we met from the tour guide to the people sharing their wine and food.

Food

Regional offerings we delicious! We left satisfied and full!

Guides, Drivers and Staff

Everyone’s so friendly. They have a lot to be proud of in the industry.

Transport

The guide was a steady stream of information while driving, pointing out interesting spots with a healthy dose of history.

This was our first time working with kimkim, and I would not hesitate working with them for future trips. They made our time in Norway seamless and stress-free, without the constraints of a guided tour. The hotels that they chose for us were spot on, with great locations, amazing breakfasts and helpful staff. Transfers and activities were all great. We really enjoyed all of our guides: Nathan on the RIB Safari in Flom, Knut on the Food and Culture tour, and Cado on the Geiranger fjord tour. Thank you Taylor and the whole Kimkim team for arranging a great trip!

Hotel Reviews

Quality Hotel Ålesund

Ålesund

This hotel has a exceptional deck right on the field, where you can watch the sunset. Staff was very friendly and helpful, and the whole place had a cheerful vibe. I would definitely stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Torget

Bergen

This hotel is right in the center of the activities in Bergen, directly across from the fish market. The breakfast was amazing!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Flåm Marina

Flåm

The Marina had a beautiful view and more quiet being slightly away from the main town hub. I would definitely stay there when in Flam again. Also, the restaurant food was great and staff very helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotell Bondeheimen

Oslo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private City Walk

Oslo

Lene was terrific! We really appreciate the way that she sat down with us with the city map before we started. She helped us book train tickets and also gave us some great suggestions for after the tour. I would definitely want to book with her again.

Geirangerfjord Cruise & Day Trip

Norway

This trip exceeded expectations. I really enjoyed the stories that Cado shared regarding the history and life on the fjord. This fjord is exceptionally beautiful.

Quality of Experience

My family and I are truly grateful for the partnership and support of Leny and her team.

From the very beginning of the planning process I felt at ease and excited about receiving the best care and advice from Leny. I had already talked to two different planners at independent companies and neither of them could provide the service that Leny did. She offered great recommendations, and coordinated the best hotels and guides and could give true feedback being a local and speaking the language.

Our memorable excursions were the samurai experience, ramen making and the open air museum. Thank goodness for all the Shinkansen help- she told us the platform and all the information beforehand- otherwise it would have been overwhelming to navigate . I changed my plans when we were nearly done with our planning and Leny worked through all the changes and stayed positive and professional ☺️

I especially want to point out the help she provided my husband when he lost his passport- she connected with the uber driver/taxi company and helped work out the return of his lost bag. She stayed calm, worked late and really went above and beyond to help us come up with a plan. We are forever grateful.

Thank you Leny and team- and we plan to use KimKim for future trips- and have already mentioned the company to our friends.

Monique and Nick Williams

Wow! What a trip! This is our third KimKim trip and it lived up to and exceeded our expectations. Marisa was so easy to work with and crafted the best itinerary! It was perfect from start to end. We are a family of 5 which makes things difficult with hotels and Marisa found us outstanding accommodations that fit our family needs. Once in Portugal, Marisa and Joao were great at communicating daily plans and responded quickly to my questions. All the tours, drivers and hotels were perfect. I was very sad to leave and already want to start planning my next trip to Portugal. My only regret is having to return home. ;)
Thank you to Marisa and her team for making this such a memorable trip.

Hotel Reviews

Meliá Lisboa Aeroporto

Lisbon

It's an airport hotel. We were coming off staying at an amazing resort hotel so this was a big shift. But, it was clean. Good breakfast. And super close to airport. The shower head was broken in both our rooms but we weren't there long enough to be super bothered by it. It is what it is supposed to be - an airport hotel...somewhere to stay before a flight, not a destination.

Authenticity & Character

it's an airport hotel

Location

Staff

Cleanliness & Comfort

Savoy Palace – The Leading Hotels of the World | Savoy Signature

Funchal

Can I give this 6 stars?! Because I would. OMG. What a hotel. We had the family suite and it was perfect. I usually don't love huge hotels but this one was so amazing. Rooftop pool and family pool were great. Workout room and spa were also amazing. Food was great. Included breakfast might be the best "free" breakfast we've had. Outside the included breakfast, the restaurant menus were on the pricey side but that's expected from restaurants on the premise. We ate outside the hotel for the other meals and explored the local restaurants and had some of our best meals ever. We loved Madeira and will definitely be returning.

Authenticity & Character

Location

Very central to Old Town. Great location.

Staff

They really go above and beyond

Cleanliness & Comfort

Condes de Azevedo Palace

Porto

We also loved this hotel. We had a cute apartment and it was nice and spacious. The included breakfast was decent, not as good as our Lisbon hotel but it was still good. Location was excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Martinhal Lisbon Chiado

Lisbon

We loved this hotel. Very close to everything and clean and spacious. We had the family apartment and it was great for our family of 5. The breakfast was delicious as well and the hotel staff was very friendly.

Authenticity & Character

Location

Near everything.

Staff

Very helpful

Cleanliness & Comfort

Very clean

Activity Reviews

To Eat Suggestion: Cervejaria Trindade

Lisbon

Great food and restaurant!

Scaling New Heights Ascending Arrábida Bridge for a Truly Unique Adventure Experience

Porto

It was fun, glad we did it. Shorter than we thought - you literally just climb up for 10 minutes, take some photos and climb back down. But, I am glad we did it. Just a little underwhelmed on the length of time. We had budgeted 4 hours with our driver and really only needed an hour. We had just done a walking tour in the morning so we didn't need the driver to also give us a tour as well.

Quality of Experience

Guides, Drivers and Staff

Ricardo was great.

Transport

We didn't need 4 hours of time allotted for this activity. We had already done a walking tour so just transport to and from this activity would have been better. We drove around in circles for an hour before it because we were going to be early. Ricardo (driver) was great - not his fault - he didn't realize we had done a walking tour. We would have rather had extra time to ourselves in the hotel/exploring on our own instead of driving around city blocks we already saw.

Exploring the Majesty of the Seas on a Group Dolphin Watching Experience

Madeira

We loved this tour too! Saw bottlenose dolphins and pilot whales. Tour guide was great.

Quality of Experience

Guides, Drivers and Staff

Transport

Porto's Historic Odyssey on a Private Walking Tour

Porto

Sarah was great! Informative and knowledgeable. She is passionate about Porto and it shows. Rainy and cold for the tour so not the best conditions but Sarah made it fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

Ah, Pena Palace. Loved it. We had an amazing driver, Eduardo, who gave us a ton of history on the way there and back. He was easily the best driver we've ever had on these trips (and we've done quite a few). Pena Palace skip the line was perfect because the line was quite long and we got to skip it so it saved us time. I loved seeing this beautiful palace. Definitely recommend. Eduardo took us to this wonderful restaurant too and it was such a good meal. He added on some other stops so we could see more of the coastline. It was a great day.

Quality of Experience

Guides, Drivers and Staff

Eduardo was GREAT! My kids actually said they missed Eduardo the next day. We spent two days with him and they really enjoyed his company and knowledge.

Transport

Lisbon's Historic Odyssey on a Private Walking Tour

Lisbon

Ricardo was AMAZING. So knowledgeable and we loved our tour. We have three teenagers who can be hard to keep entertained during tours and Ricardo had them all interested and engaged the entire time. It was hotter than normal in Lisbon and Ricardo found the shade, took breaks and gave us time to buy waters/snacks. He was great.

Quality of Experience

Guides, Drivers and Staff

Transport

walking tour - he met us at hotel.

All of local guides were great in both Paris and Florence. Fashionista guide and food guide were wonderful Francesco on conquering trrra and San Gianni was great with knowledge and flrxinilitu given the heater had a great time in spite of done challenges both hotels not prepared for I room double bed and 2 rooms twin beds even though I was clear with agent. There were mix up’s with cars to add imports seems we were told 2 cars and then we would have a van with one driver which makes sense but did I pay for 2 cars each time. It took time to learn metro and we used it but going st night for stone river cruise directions said one hour needed and we left 9 minutes before and missed the boat by 46 minutes we do not know the traffic in Paris and I fett at l we should have been told more what to expect do we missed it yo the great disappointment got my oldest granddaughter and we were all dressed up I need an invoice with expenses for thst yo see if I can claim on my travel insurance and walking around looking for a place to eat. Is this new way of customers going to the guide which was an added stressor is that the way kimkim is moving to? Do I believe my family made the best of it and we had a great time but I believe the agent does not fo detail well. Even directions or referrals got restaurants web sites were not how reservations were made those are things we would not know. I would think twice about working either kimkim agdin

Our trip with KimKim was absolutely perfect. Marianna did an excellent job putting together our custom trip to Greece. Every detail was taken care of and well communicated to us. Marianna was available on Whatsapp if we needed her. All the guides and drivers were extraordinary in their knowledge, they were very professional, nice and polite. All the hotel were great - we could not have had a better trip to Greece.

Hotel Reviews

Melidron Hotel & Suites

Naxos

This is a great hotel with pool and breakfast. Nice view and comfortable rooms

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Adonis Hotel & Apartments

Naoussa

Great location , breakfast and nice pool to enjoy. 1 min to the beach and very nice and quite

Authenticity & Character

Location

Staff

Cleanliness & Comfort

ALK HOTEL

Kamares

Fantastic location and breakfast. We loved this hotel with outside patio, self serve roof top bar. The owners were fantstic and made us feel very welcome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NLH Monastiraki

Athens

Perfect location, nice rooftop and great breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Acropolis & Athens E-bike Tour

Athens

Amazing guides and adventure in Athens. We loved every minute

Quality of Experience

Guides, Drivers and Staff

Transport

Naxos Day Cruise

Naxos

Fun time swimming and snorkeling. unfortunately no sailing. food and captain was great

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Naxos Wine & Mythology Sunset Tour

Naxos

Maria is fantastic and really knowledgeable about mythology and history

Quality of Experience

Guides, Drivers and Staff

Transport

Horse Riding in Paros

Paros

Great time on horse back. Beautiful views

Quality of Experience

Guides, Drivers and Staff

Transport

Chora of Antiparos & Watersports

Paros

Fun day on the water

Quality of Experience

Guides, Drivers and Staff

Transport

A Unique Hands-On Cooking Experience

Sifnos

Such a fun experience. Ronja is fantastic and we loved learning and cooking with her

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Food & Culture in Sifnos

Sifnos

This was our favorite tour. Ronja was amazing. So knowable and interesting. One of a kind for sure- don't miss this tour

Quality of Experience

Guides, Drivers and Staff

Transport

Horseback Riding through Mountains

Sifnos

Great adventure on horse back in parklike setting

Quality of Experience

Guides, Drivers and Staff

Transport

We were amazed at the support we received from our specialist Kateryna. She took really good care of us and adapted our trip to meet our needs right up until we were ready to leave. She was very friendly and responded quickly to all our requests. We had a great time on our trip as well. The tours she planned for us were a blast. SoHo food tour, Jacobite train and the Caledonia Sleeper train were among the highlights. Only complaint was at least one of our rooms did not have working air conditioning at every hotel we stayed at except one. Unfortunately we planned our trip during one of the worst heat waves in British history. The hotel Lemonde in Edinburgh was an amazing place to stay. If I were to take this trip again I would definitely request more days at that hotel.

Hotel Reviews

Leonardo Royal Hotel Oxford

Wolvercote, Oxford

Pretty decent hotel. Lobby and some rooms were nice and cool but ours was incredibly hot. One of our rooms was ice cold and the other was extremely hot and we could not get another room. Really amazing breakfast though

Authenticity & Character

Location

The hotel location was pretty good being halfway between Oxford and Blenheim Castle

Staff

Cleanliness & Comfort

Our A/C was not working and it got incredibly hot in our room. Luckily my mother-in-law's room was incredibly cool so she was lucky.

The Garrison Hotel

Fort William

Rooms were too small for what we were looking for. Since we were on a longer trip my wife and I had some large suitcases and we didn't have room to open them in the room while we were inside. Wished we would have booked the larger suites instead.

Authenticity & Character

Location

Good location. Furthest from train station but it is a small town so not a far walk

Staff

Staff were wonderful and took good care of us

Cleanliness & Comfort

Hotel seemed clean but the bathroom was so small water kept leaking out of the shower into the bedroom carpet

Le Monde Hotel

This was a wonderful hotel. We all enjoyed our stay and wish we could have stayed longer

Authenticity & Character

Cool boutique hotel and rooms were huge

Location

Not terribly far from the train station and we found some good restaurants nearby

Staff

Staff took good care of us. No restaurant but they did give us good recommendations

Cleanliness & Comfort

A/C worked great and the rooms were large and very clean

Montcalm Brewery, London City

Hotel was nice but we had 3 rooms and 2 did not have functioning air conditioning. We were not asked if we would like to have a new room but were given fans that unfortunately only moved around the hot air. Would not have mattered but we were staying for 5 days and would have liked to have had the option of trying to move to a new room.

Authenticity & Character

Very unique hotel. Would have liked to try the brewery but the pub downstairs was a lot of fun

Location

Too far from Tube station

Staff

They were very friendly and helpful. Our reservations got messed up but they finally got it straightened out.

Cleanliness & Comfort

Rooms were incredibly hot in our room. Our daughter's room was very cool and comfortable so we knew some had working A/C. Hotel was very clean though and the housekeeping staff was very attentative

Activity Reviews

Discover London in a Private Black Cab

London

This was a great experience. Our guide was willing to take us to see whatever we wanted to see and had some amazing insight into the city. I would highly recommend this tour

Quality of Experience

Guides, Drivers and Staff

Transport

Holyrood Distillery Tour

Edinburgh

Quality of Experience

Guides, Drivers and Staff

Seal Spotting Loch Linnhe Cruise

England

We had a blast on this cruise and the scenery was unbelievable

Quality of Experience

Guides, Drivers and Staff

Transport

Evening SoHo London Food Tour

London

This could very well be the most fun and entertaining food tour me and my family has ever done. Our guide was amazing and she engaged with each one of us. The food choices were delicious and we got to experience a whole world of flavors.

Quality of Experience

Guides, Drivers and Staff

Our guide was the best

Transport

Tower of London Beefeater Welcome & Crown Jewels

London

This was a nice adventure and was great to say that I have had this experience

Quality of Experience

Guides, Drivers and Staff

Transport

Wish we would have done a private guided tour since we had trouble getting over to the Tower

Transfer to Oxford

London

Quality of Experience

Guides, Drivers and Staff

Transport

Islander Workshop Experience in Edinburgh

Edinburgh

This was a surprisingly wonderful experience. The employees were so helpful in helping all of us put the bags together and we were able to build some amazing bags for gifts

Quality of Experience

Guides, Drivers and Staff

Transport

Jacobite Steam Train

Scotland

This was the highlight of the trip. Train was like stepping back in time and the scenery was beautiful. We had a wonderful time and would do this again in a heartbeat

Quality of Experience

Guides, Drivers and Staff

Transport

Train was fantastic

One Day Trip Canterbury & Dover Cliffs

England

Our guide was great and very informative. Canterbury was such a beautiful city and the Cliffs of Dover were something everyone needs to experience. While we were there Spitfires were flying over the cliffs which was another amazing experience.

Quality of Experience

Guide was funny and kept us entertained. Beautiful area to get out of the bigger city

Guides, Drivers and Staff

Guide was funny and kept us entertained. Driver was great as well

Transport

This was great for a larger tour. I would also like to try the smaller group experience one day but this was very well organized for such a large group

Stonehenge and Windsor Castle from London

London

This was a highlight trip for us. Were really surprised at how much fun we had in Bath.

Quality of Experience

Bath was a hidden gem we weren't expecting

Guides, Drivers and Staff

Transport

Taking this bus tour was a great option for us. By this time we were worn out with walking tours in London and this was a great opportunity to get out of the city and into some more remote areas.

The Royal London Tour: Changing of the Guard and More

London

Our guide was wonderful and we had a great time with her. She got us into all of the best location for photos.

Quality of Experience

We had a great time on this tour

Guides, Drivers and Staff

Guide was amazing

Transport

This did not apply. We had to take the tube to this experience

Lisa was so helpful in counseling us as to the best method to travel between cities and to stay in a central location and see other cities via train. That was very, very helpful. She was kind and responsive and arranging for the train tickets saved us a lot of time and struggle.

She assigned us a driver, Robert, who was phenomenal. Very kind, efficient, professional, and helpful.

Hotel Reviews

Hotel FranQ

Antwerp

Gorgeous hotel, amazing service, excellent chefs prepare delicious food, huge rooms and bathrooms. We loved it!!

Authenticity & Character

gorgeous!

Location

close to old town, a bit far from the train station

Staff

so helpful, great attentiveness, great advice on where to eat, etc.

Cleanliness & Comfort

huge rooms and bathrooms. lovely decorations

Leonardo Hotel Amsterdam Museum Quarter

Amsterdam

not too charming a hotel, but excellent location.

Authenticity & Character

Location

right amongst the greatest museums in the city!!

Staff

helpful

Cleanliness & Comfort

tiny European bathrooms, quiet, comfy beds

CitizenM Rotterdam

Rotterdam

cool hotel, great location in Rotterdam. Excellent service and amazing staff.

Authenticity & Character

Location

close to all key sites and train and metro stations

Staff

Cleanliness & Comfort

Activity Reviews

Brussels - Atomium

The Netherlands

Quality of Experience

Brussels - Museum for Fine Arts

The Netherlands

The collection is too heavily focused on religious art.

Quality of Experience

Ghent - Scenic Boat Tour

The Netherlands

LOved this! Lots to see and had a great guide.

Quality of Experience

Brussels - Magritte Museum

The Netherlands

Few of his most famous pieces are here. it was interesting to know his evolution though.

Quality of Experience

Ghent - Gravensteen - Castle of the Counts

The Netherlands

Far too many stairs and unhelpful staff.

Quality of Experience

Amsterdam - Anne Frank House

The Netherlands

chilling

Quality of Experience

Brussels - Explore Brussels' Museums

The Netherlands

The Royal Museum is dull and the Magritte is just okay.

Quality of Experience

The Hague - Mauritshuis Museum

The Netherlands

so nice to be able to see these important works.

Quality of Experience

Brussels card 24h

The Netherlands

Visit Antwerp's Sint Anna Beach & Explore Antwerp

The Netherlands

antwerp is a great town.

Antwerp - DIVA museum of art and jewellery

Antwerp

very cool museum. I would have liked to have been able to read all they had posted.

Quality of Experience

Bruges - Private guided walking tour

The Netherlands

Roland was a great guide. I just wish I had understood the route he was taking so that we could have allowed for more time to see inside the important buildings.

Quality of Experience

Guides, Drivers and Staff

Transport

Amsterdam - Moco Museum

Amsterdam

This museum is so fun! How wonderful to have these artists all under one roof. Loved it.

Quality of Experience

Delft - Royal Delft Blue Pottery

The Netherlands

it was very interesting to learn the history of Delft pottery and to see it being made.

Quality of Experience

Transport

Public transport pass Netherlands (OV chip card)

The Netherlands

We appreciate being given this card because it was difficult to get another one.

Quality of Experience

Antwerp - KMSKA Museum of Fine Arts

The Netherlands

Antwerp is a wonderful, beautiful, interesting town. The KMSKA Museum is off the charts!! Such a great collection and a wonderful arrangement of work. We loved it!! and the cafe was good too.

Quality of Experience

I could not recommend the museum more enthusiastically. It was awesome.

Antwerp - Day trip to Brussels by public transport

The Netherlands

Antwerp - Day trip to Ghent and Bruges by public transport

Antwerp

it was a problem to do these two cities on the same day. The guide in Bruges instructed us on the interesting history of Bruges, but we did not have time to go into any of the buildings before we had to leave the city to make the ticketed activities of Ghent. more time needed to have been allowed between cities. we loved the canal cruise in Ghent and seeing the Ghent Altarpiece.

Amsterdam - Rijksmuseum

The Netherlands

such an excellent museum!! and cafe.