Kimkim Trip Reviews

4.8
Based on 16,512 ratings
Read 16,512 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Most memorable: Milford sound cruise,Hobbit...
New Zealand | Apr 7 - Apr 17, 2025

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Nancy W.
Chicago, IL | Reviewed on Apr 27, 2025
Most memorable: Milford sound cruise,
Hobbiton, Mt. cook hikes, wine and food ferry tour
Read more

Most memorable: Milford sound cruise,
Hobbiton, Mt. cook hikes, wine and food ferry tour

Activity Reviews
The Gourmet Food & Wine Tour
The Gourmet Food & Wine Tour
Auckland
Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Te Pō  Indigenous Experience
The Te Pō Indigenous Experience
Rotorua
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Milford Sound overnight cruise
Milford Sound overnight cruise
New Zealand

First class food and rooms

Quality of Experience
Guides, Drivers and Staff
Transport
60 Minute Jet Boat
60 Minute Jet Boat
Queenstown (NZ)
Quality of Experience
Guides, Drivers and Staff
Transport
Mt Cook to Christchurch Small Group Tour Via Lake Tekapo (One Way)
Mt Cook to Christchurch Small Group Tour Via Lake Tekapo (One Way)
Aoraki / Mount Cook Village

The van’s A/C did not seem to be working so he put it on high which was deafening. We still suffered from heat

Quality of Experience
Guides, Drivers and Staff
Transport
The van’s air conditioning
Hobbiton, Waitomo caves and Auckland
Hobbiton, Waitomo caves and Auckland
Rotorua
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Asko Merilainen
Asko
Asko Merilainen
Local specialist in Melbourne, Australia | Replied on Apr 28, 2025

Thank you for your feedback! I'm delighted to know you had a wonderful trip to New Zealand. It was a pleasure to help plan your journey.

Kimkim and Rachid
Morocco | Apr 11 - Apr 20, 2025

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SOM B.
Canada | Reviewed on Apr 27, 2025
It was an excellent experience. Kimkim put together a phenomenal plan for us that helped us cover almost all major cities.
A special word for Rachid who was our English speaking driver cum guide who rendered an excellent service to us. He was always very accommodative and always ready to help us make our trip better than planned. Be it last minute changes to dealing with emergency situations...Rachid handled every situation with calm and maturity. He is the best that the industry can...
Read more

It was an excellent experience. Kimkim put together a phenomenal plan for us that helped us cover almost all major cities.
A special word for Rachid who was our English speaking driver cum guide who rendered an excellent service to us. He was always very accommodative and always ready to help us make our trip better than planned. Be it last minute changes to dealing with emergency situations...Rachid handled every situation with calm and maturity. He is the best that the industry can have.
At the end of the trip we were like a family.
Thanks to Kimkim Said and Ali and special thanks to Rachid for making our trip one of the best for our memories.

Activity Reviews
Moroccan Dinner and Fantasia Show at Chez Ali
Moroccan Dinner and Fantasia Show at Chez Ali
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakesh Evening Food Tour
Marrakesh Evening Food Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
I have mentioned it in my review. The best of the best...Kimkim Ali, Said and Rachid.
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Majorelle Garden
Guided Tour of Majorelle Garden
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Apr 27, 2025
Hi Som, Thank you so much for your wonderful review! We're glad to hear that your experience was excellent and that the itinerary we put together helped you cover the major cities you wanted to visit. It's fantastic to know that Rachid made such a positive impact on your trip. His dedication and professionalism truly shine, and we’re glad he was able to ensure everything went smoothly, even in unexpected situations. We will certainly pass along your kind words to Rachid, as we know he’ll be... Read more

Hi Som,

Thank you so much for your wonderful review! We're glad to hear that your experience was excellent and that the itinerary we put together helped you cover the major cities you wanted to visit. It's fantastic to know that Rachid made such a positive impact on your trip. His dedication and professionalism truly shine, and we’re glad he was able to ensure everything went smoothly, even in unexpected situations.

We will certainly pass along your kind words to Rachid, as we know he’ll be touched to hear how much you appreciated his support and guidance. It's also great to hear that by the end of the trip, you felt like family, this is exactly what we aim for with every journey.

Thanks again for choosing us, and for sharing your experience. We hope to welcome you on another adventure in the future!

Best regards,
Ali

Wonderful experience!
Spain | Apr 21 - Apr 26, 2025

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Rachel R.
Ashburn, VA | Reviewed on Apr 27, 2025
My trip was amazing. Our tour guides were so nice and knowledgeable. Beatriz did a great job helping us navigate Barcelona. I will be using KimKim going forward. Read more

My trip was amazing. Our tour guides were so nice and knowledgeable. Beatriz did a great job helping us navigate Barcelona. I will be using KimKim going forward.

Hotel Review
Seventy Barcelona
Barcelona

Absolutely stunning! The staff was kind and very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz Lopez Diaz
Beatriz
Beatriz Lopez Diaz
Local specialist in Madrid | Replied on Apr 29, 2025

Thank you very much, dear Rachel.

The pleasure was all mine, as well as that of our guides. I am very happy that you were able to fully enjoy this friends’ gathering in Barcelona.

We look forward to welcoming you back with open arms whenever you decide to return.

Un abrazo.
Bea.

Costa Rica April 2025
Costa Rica | Apr 10 - Apr 18, 2025

David
David E.
Winchester, VA | Reviewed on Apr 27, 2025
Our trip to Costa Rica was amazing. It was exactly as described. From arrival to departure experienced was as promised. KimKim worked with Serendipity Adventures. Our trip was divided in 3 locations: La Fortuna (Arenal), Monteverde and Manuel Antonio. We stayed in 3 hotels: Hotel Amor, Poco a Poco and Mariposa. The best experience was in Hotel Amor in La Fortuna then Mariposa in Manuel Antonio. Serendipity Adventures operated the volcano hike and rio Celeste Hike look. Those were easy... Read more

Our trip to Costa Rica was amazing. It was exactly as described. From arrival to departure experienced was as promised. KimKim worked with Serendipity Adventures. Our trip was divided in 3 locations: La Fortuna (Arenal), Monteverde and Manuel Antonio. We stayed in 3 hotels: Hotel Amor, Poco a Poco and Mariposa. The best experience was in Hotel Amor in La Fortuna then Mariposa in Manuel Antonio.

Serendipity Adventures operated the volcano hike and rio Celeste Hike look. Those were easy hikes. Short hikes. Our guide Mariano was great, super informative. The 2 walks were as expected and as promised. We just wished they were longer and more difficult. Desafio Adventures operated the lake Kayak trip. Great and fun trip. After La Fortuna we transferred by boat and then a bus ride to Monteverde. Aventuras el Lago operated the jeep boat jeep transfer to Monteverde. In Monteverde we went to Don Juan coffee and Chocolate tour. Great and informative. Then next day we went to Selvatura. Best advice: “Please please bring rain jacket even if sunny in Monteverde”. After Monteverde we had private transport to Manuel Antonio. Most of the private transport were taken care by serendipity adventures (highly recommended -> take private transport if possible). Once in Manuel Antonio, La Mariposa is not a beach front hotel. We wish we had spent more time there. Planet Dolphin operated the catamaran experience. Just truly amazing. The drinks and the food were delicious. Amazing cook !!!!. The Endemic birds was the tour operator for Manuel Antonio National Park. Our guide truly amazing. Once the final walk in Manuel Antonio National Park we were taken to a hotel: Studio on San Jose and took our plan back the next day.

Hotel Reviews
Amor Arenal
La Fortuna, San Carlos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was not ready on arrival. Room had no windows
Hotel La Mariposa
Manuel Antonio
Authenticity & Character
Location
The views
Staff
Cleanliness & Comfort
Studio Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Stand-Up Paddle Boarding on Lake Arenal
Stand-Up Paddle Boarding on Lake Arenal
Costa Rica

Really fun activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Hike in Arenal Volcano Park 1968
Private Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

Mariano (guide) truly educated. Great personality.

Quality of Experience
Guides, Drivers and Staff
Transport
Río Celeste & Tenorio Volcano Rainforest Hike with Lunch
Río Celeste & Tenorio Volcano Rainforest Hike with Lunch
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Super informative. Really fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

Truly amazing and fun. Great food and staff

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Apr 28, 2025

Dear David,

Thank you so much for sharing your wonderful experience!

I’m delighted to hear that your trip to Costa Rica was everything you had hoped for.
I truly appreciate your detailed feedback — it will undoubtedly be helpful to future travelers.

I would be honored to assist you in planning a second adventure through my beautiful homeland.

Best regards,
Bryan León

April School Families Getaway to Iceland Land of Fire and Ice
Iceland | Apr 19 - Apr 26, 2025

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Vikram N.
Newark, NJ | Reviewed on Apr 27, 2025
Excellent trip with a ton a wonderful sights and experiences. The staff was very responsive throughout the process and always accessible. Our group had an ambitious itinerary which was modified necessary, on the fly, with ease. All the planning was great and thus it allowed us to efficiently navigate this amazing island. Adam and his team did a great job and if we do Iceland again, I will be emailing him first!
Thanks!
Read more

Excellent trip with a ton a wonderful sights and experiences. The staff was very responsive throughout the process and always accessible. Our group had an ambitious itinerary which was modified necessary, on the fly, with ease. All the planning was great and thus it allowed us to efficiently navigate this amazing island. Adam and his team did a great job and if we do Iceland again, I will be emailing him first!
Thanks!

Hotel Reviews
Torfhús Retreat
Bláskógabyggd

This place is unbelievable. Granted we stayed at the Fire Villa and thus our perspective was heavily swayed. Nonetheless, the staff and grounds are top notch. You will not be disappointed! To our Clara and our Chef, Cheers! We enjoyed every minute of our stay! Thank you!

Authenticity & Character
One of a Kind
Location
Such raw beauty from the single land bridge, nordic horses sprinting down the road, and the moss covered villas.
Staff
Clara and our chef (I dare not spell his name)
Cleanliness & Comfort
Everything
The Reykjavík Edition
Reykjavik

What a beautiful property. Such wonderfully helpful and nice people. Every single person that worked in the facility was attentive and helpful.

Authenticity & Character
Location
Close to shopping, sights, etc.
Staff
This was the main takeaway from this hotel. This management team should be commended. Excellent service!
Cleanliness & Comfort
Spotless
Hotel Vík í Mýrdal
Vík

Very nice cute hotel in an even cuter town of Vik. We enjoyed our time. I highly recommend the Katlatrack tours especially Jake. The pizza spot is good for lunch or dinner especially if your are touring around and getting in late.

Authenticity & Character
Location
Town of Vik is amazing
Staff
Cleanliness & Comfort
Activity Reviews
Black Beach Buggy Tour
Iceland

Really amazing time. If you like action and enjoying the massive black sand beaches then this is heaven.

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave Tour
Iceland

Jake is a great guide. He was personable and fun. I highly recommend this company. The tour involves some of the most amazing photos that will ever decorate your walls.

Quality of Experience
Guides, Drivers and Staff
Transport
The ride out to the beach is great
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Apr 27, 2025

Thank you for the wonderful review, and we are happy that your group had a fantastic time in Iceland. I hope you will return to our amazing island someday!

Smooth Travel Planning and Great Trip in Brazil
Brazil | Apr 13 - Apr 20, 2025

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simona giulia s.
Germany | Reviewed on Apr 27, 2025
We had a great experience traveling in Brazil! Rachel was helpful in planning our trip, always adapting the itinerary based on our feedback. Once we arrived, the local guides were very knowledgeable, and we truly enjoyed every part of the journey. Communication on-site was also smooth — the agency provided us with a WhatsApp number, and any time we had a question, they responded quickly and helpfully. The only area for improvement is that we would have appreciated a bit more proactivity.... Read more

We had a great experience traveling in Brazil! Rachel was helpful in planning our trip, always adapting the itinerary based on our feedback. Once we arrived, the local guides were very knowledgeable, and we truly enjoyed every part of the journey. Communication on-site was also smooth — the agency provided us with a WhatsApp number, and any time we had a question, they responded quickly and helpfully.

The only area for improvement is that we would have appreciated a bit more proactivity. For example, it would have been helpful to receive the names and contact details of our drivers or guides in advance without us asking for it, as well as a little more proactive communication with additional information before departure.

Local specialist: Rachel Vita
Rachel
Rachel Vita
Local specialist in São Paulo | Replied on Apr 29, 2025

Hi Simona,

We're so glad to hear you had a great time in Brazil and that the itinerary felt personalized and well-supported throughout your trip! Thank you also for your thoughtful feedback—it's incredibly valuable to us. We'll absolutely take your suggestion to improve our proactivity, especially when it comes to sharing contact details and pre-departure information. Our goal is to constantly improve and make our travelers feel even more cared for. We hope to assist you again on a future trip to Brazil or beyond!

Best,
Rachel

Efficient staff!!
Switzerland | Apr 10 - Apr 26, 2025

Ming Loo
Ming Loo C.
Singapore | Reviewed on Apr 27, 2025
My sister Ming was the main coordinating person in our group of 3 adults with the staff from Kim Kim. She mostly coordinated with Mathilde whom I must say did a great job. She was prompt and efficient. Though located in France and we were in Switzerland, she was able to advise and guide well. We had a pleasant and lovely 17 days in Switzerland. Read more

My sister Ming was the main coordinating person in our group of 3 adults with the staff from Kim Kim. She mostly coordinated with Mathilde whom I must say did a great job. She was prompt and efficient. Though located in France and we were in Switzerland, she was able to advise and guide well. We had a pleasant and lovely 17 days in Switzerland.

Hotel Review
Boutique Hotel Wellenberg
Zurich

I particularly loved the breakfast spread. It didn’t have many varieties but they provided quality food.

Authenticity & Character
Clean hotel room
Location
Very near to train station and shops
Staff
Very approachable and friendly
Cleanliness & Comfort
The room is clean and neat
Activity Review
Peak Walk - Glacier 3000
Peak Walk - Glacier 3000
Switzerland

We had an incredibly time here. We walked the Glacier trail and it was a very good walk. The Tissot suspension bridge was awesome

Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Apr 29, 2025

Hi Ming Loo,
Thank you so much for this amazing review! I'm glad you had a great time in Switzerland, especially with the Glacier 3000 excursion and hotel Wellenberg in Zürich! I look forward to planning your future trips to Europe :)
Best,
Mathilde

Italy Trip
Italy | Apr 20 - Apr 26, 2025

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Court R.
Los Angeles, CA | Reviewed on Apr 27, 2025
⭐️⭐️⭐️⭐️⭐️ I recently returned from an incredible family vacation to Italy, and I cannot recommend our travel consultant, Chris highly enough! As a single mom traveling with six kids, I often navigate the challenges of travel alone, but this experience was pretty easy, thanks to Chris and his counterpart, Maria. What truly sets them apart is their 24/7 availability while we were in Italy. Having an emergency contact to turn to whenever we had questions or encountered a hiccup made a... Read more

⭐️⭐️⭐️⭐️⭐️ I recently returned from an incredible family vacation to Italy, and I cannot recommend our travel consultant, Chris highly enough! As a single mom traveling with six kids, I often navigate the challenges of travel alone, but this experience was pretty easy, thanks to Chris and his counterpart, Maria.

What truly sets them apart is their 24/7 availability while we were in Italy. Having an emergency contact to turn to whenever we had questions or encountered a hiccup made a world of difference. It allowed me to relax and focus on making memories with my children instead of stressing about logistics.

The itinerary was nothing short of fantastic! In just eight days, we explored all the highlights we dreamed of, from the historical wonders of Rome to the captivating art in Florence, the iconic Leaning Tower of Pisa, and the enchanting canals of Venice. Every detail was thoughtfully planned, and we saw everything we wanted without feeling rushed.

If you're considering a trip to Italy, do yourself a favor and reach out to Chris. With their expertise and unwavering support, your travel experience will be seamless and unforgettable!

Hotel Reviews
Atlante Garden Hotel
Rome
Authenticity & Character
It felt very old and rundown
Location
Staff
The breakfast staff was amazing, and they either even had certain gluten and dairy free items for my son, however, there was one front desk, staff person that works in majority of the time, and he was so rude
Cleanliness & Comfort
I could tell they spent a lot of time cleaning constantly, but it just felt very old and rundown
Domus Florentiae
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Marco Palace
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on May 04, 2025

Dear Court,

I truly thank you for your kind words, I am humbled. I am very happy that this trip turned out to be an amazing experience for you & your kids, and that, together with Maria, we were able to help and provide solutions whenever needed.

Thank you very much for your recommendation and review, and I wish you all the best and safe future travels!

Kind regards,
Chris

The Rutopia team was great, very flexible and...
Mexico | Apr 9 - Apr 20, 2025

Manasi
Manasi J.
Canada | Reviewed on Apr 27, 2025

The Rutopia team was great, very flexible and supportive! We had a good range of interesting activities and we got awesome on the ground support. It was our first time travelling with our baby so it was great having that support!

Some of the activities were a bit too intense for a baby but we were able to manage.

Local specialist: Andrea Gramai

An amazing week in Morocco!
Morocco | Apr 14 - Apr 20, 2025

Justin
Justin M.
Flagami, FL | Reviewed on Apr 26, 2025
My wife and I and our two girls age 16 and 13, had a fantastic one week trip in Morocco, visiting Fez, Merzouga (Sahara desert camp), Quarzazate, and Marrakesh. We flew into Casablanca and out of Marrakesh. This trip was most certainly out of our comfort zone, and we even considered bailing on the trip in the days leading up. I am so glad we went. Booking through KimKim (MOBT Global) was a leap of faith, but they 100% delivered on the itinerary and riads/hotels as promised and were very... Read more

My wife and I and our two girls age 16 and 13, had a fantastic one week trip in Morocco, visiting Fez, Merzouga (Sahara desert camp), Quarzazate, and Marrakesh. We flew into Casablanca and out of Marrakesh. This trip was most certainly out of our comfort zone, and we even considered bailing on the trip in the days leading up. I am so glad we went. Booking through KimKim (MOBT Global) was a leap of faith, but they 100% delivered on the itinerary and riads/hotels as promised and were very responsive to questions before and during the trip. While our driver Farid did not speak English, we were able to easily communicate with him with Google translate, and he was like a genie who appeared at the exact correct times, every time. Farid was extremely warm, friendly, and protective of us during the trip. The Mercedes van provided was very comfortable for the long drives. Zahra, our tour guide in Fez, was outstanding and request her to be your guide in Fez if you can. If we had more time, in hindsight, I would have extended the trip by two days to break up the drive to and out of the Sahara desert, adding an overnight in Midlet (middle between Fez and Merzouga) or some other nearby town and Tinghir / Todra Gorge (middle between Merzouga and Quarzazate). Also consider adding a day for the Atlas Mountains. Don’t skip the Sahara desert overnight and camels, it was the highlight of our trip, which was already filled with many highlights! I would not hesitate to use KimKim or MOBT again.

Hotel Reviews
Palais Sheherazade & Spa
Fes Medina

An authentic experience, great service

Sahara Desert Luxury Camp
Merzouga

Absolutely incredible experience. The tent glamping was awesome. Highly recommend. Don’t miss out on this part of your Morocco trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Isfoula
Ait Ben Haddou
Location
Adjacent to ait ben haddou, so you can get there early in the morning
Staff
Incredibly friendly front desk staff member who also served as our waiter in the restaurant.
Riad les Rêves d'Amélie
Marrakech

Great location, 5-7 minute walk to the main square, Jemaa el-Fnaa.

Authenticity & Character
Location
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Apr 29, 2025
Thank you so much for your thoughtful and detailed review. We’re thrilled to hear that your family had such a memorable and enriching experience in Morocco and that you’re glad you took the leap, even after some initial hesitation. It means a great deal to us that you trusted us with your journey, and we’re so pleased that everything from the itinerary to the accommodations met your expectations. We will be sure to pass along your kind words to Farid and Zahra. They will be delighted to know... Read more

Thank you so much for your thoughtful and detailed review. We’re thrilled to hear that your family had such a memorable and enriching experience in Morocco and that you’re glad you took the leap, even after some initial hesitation. It means a great deal to us that you trusted us with your journey, and we’re so pleased that everything from the itinerary to the accommodations met your expectations.

We will be sure to pass along your kind words to Farid and Zahra. They will be delighted to know they helped make your trip special.

We understand that the drive to the desert can be long, but one of the great advantages of having a private driver is the flexibility to stop along the way and enjoy the beautiful scenery. While Middelt is a charming Berber town, it unfortunately does not offer options for quality accommodations. For this reason, we often recommend continuing directly to the desert. Most travelers find the journey rewarding as it offers the opportunity to experience Berber villages, local markets, and lush oases along the way.

Thank you again for placing your trust in us. We would be honored to welcome you and your family back anytime you are ready for another adventure.

A true bucket list adventure that did not disappoint!
Morocco | Apr 11 - Apr 19, 2025

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KATE S.
Ashburn, VA | Reviewed on Apr 26, 2025
A true bucket list adventure that did not disappoint! Our driver, Abdel, was absolutely fantastic and went above and beyond to ensure we were comfortable, safe, and didn't miss a single wonderful activity. He made us truly feel like part of his family. Everything was wonderful including the excursions into different city markets, the beautiful Ryads we stayed in across the country, and of course the fantastic camel ride and night glamping under the stars deep in the Sahara Desert. Read more

A true bucket list adventure that did not disappoint! Our driver, Abdel, was absolutely fantastic and went above and beyond to ensure we were comfortable, safe, and didn't miss a single wonderful activity. He made us truly feel like part of his family. Everything was wonderful including the excursions into different city markets, the beautiful Ryads we stayed in across the country, and of course the fantastic camel ride and night glamping under the stars deep in the Sahara Desert.

Hotel Reviews
Eden Boutique Hotel
Boumalne-Dadès

Our absolutely favorite hotel during the trip! Everything was perfect including the magnificently designed rooms and spaces, beautiful mountain location, delicious breakfasts, amazing gourmet dinners, and wonderfully attentive and friendly staff. We would have loved to stay longer there!

Authenticity & Character
Location
Built into the side of a mountain with beautiful mountain views.
Staff
Cleanliness & Comfort
Euphoriad
Rabat

We absolutely loved this ryad in Rabat and wished we could have stayed there longer. Everything was wonderful including the beautifully renovated historic building and rooms, the great views of the city, the attentive and friendly staff, and of course the fabulous food. We look forward to staying there again the next time we visit Rabat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Arrive in Casablanca & Transfer to Rabat
Arrive in Casablanca & Transfer to Rabat
Morocco

We were met on time and communication was fantastic. Our driver, Abdel, was wonderful from the moment he met us at the airport with a huge welcome and a genuine smile on his face. He was a joy to work with and we were very luck to have him as our driver throughout the 9 days.

Quality of Experience
Guides, Drivers and Staff
Abdel was amazing!!! He went above and beyond to ensure we were comfortable, safe and didn't miss a thing.
Transport
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on May 21, 2025

Hi Kate,

We’re absolutely thrilled to hear that your bucket list adventure went beyond your expectations! Thank you so much for your delightful review of our driver, Abdel, who genuinely went above and beyond. We’re also excited to learn that you loved the excursions, Riads, camel ride, and glamping experience in the Sahara Desert. It sounds like an unforgettable journey! We truly appreciate your kind words and can't wait to welcome you again.

Thank you for trusting us with your trip!
Nihad, Abdel & the rest of Morocco Immersion Family!

10 Days In Morocco
Morocco | Apr 12 - Apr 22, 2025

Lorraine Anne
Lorraine Anne B.
Newark, NJ | Reviewed on Apr 26, 2025
KimKim is a very good group to book with. We started working with Ali and had good written and verbal communications with him.
Our trip was then turned over to Said, and he was easy to work with, and responded promptly when we reached out to him before and during the trip. In one city our tour guide didn’t show at our hotel. We contacted Said and he was going to quickly have a replacement, but we didn’t want to wait. He compensated by arranging for a guide on a different day, at a different...
Read more

KimKim is a very good group to book with. We started working with Ali and had good written and verbal communications with him.
Our trip was then turned over to Said, and he was easy to work with, and responded promptly when we reached out to him before and during the trip. In one city our tour guide didn’t show at our hotel. We contacted Said and he was going to quickly have a replacement, but we didn’t want to wait. He compensated by arranging for a guide on a different day, at a different site.

We were happy with the accommodations they booked for us through Original Travel. We were treated extremely well by everyone at all 6 locations.

The best decision we made was to travel by private car and driver. Our driver/guide was Mustapha and he was GREAT!
Mustapha was professional, friendly, and very accommodating. He did all the driving, handled all the luggage, and knew all the best places to stop for food, photos, shopping, and clean bathrooms. We felt very comfortable and safe with him. He provided a lot of information about the cities, the country, and its history. The trip would not have been the same with out him.
Steve and Lorraine. N.Y.

Hotel Reviews
Hotel Dar Mounir
Chefchaouen

The hotel is well located. The breakfast is OK. We did run into a small problem of our own making, and the young man and woman at the front desk went well out of their way to help us. They could not have been any nicer as they spent an hour of their time helping us. We were so grateful! Cars can not pull up to the hotel, and so the hotel sent an employee out to help us with our luggage. All of the hotel staff treated us very well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room and bed was adaquate.
Orient Desert Camp
Merzouga

Said the owner made us feel very welcome. The men serving our meals were great. They made us a special dinner the 2 nd night. One of the men in particular had a great sense of humor, and had us laughing several times. The tents and beds were comfortable and had showers and private bathrooms. The driver who took us out for the day, Ramadan, spoke a little English, and he took great care of us, and brought us to a great restaurant for lunch.

Authenticity & Character
Location
In the Sahara but not to far from the local sites. If you have the time go for the ATV ride in the desert.
Staff
We were treated incredibly well. Thank you Said and the men who work there!
Cleanliness & Comfort
It exceeded our expectations.
Riad Braya
FesfE

Beautiful Riad. Staff is amazing. We were very pleased. Breakfast was exceptional.

Authenticity & Character
Location
It’s in the Medina. We did not go out at night. Our guide met us at the hotel.
Staff
We were treated like Royalty. Everyone is so nice and accommodating.
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

Really nice property. We arrived late and left early. Wish we had more time to enjoy it.

Authenticity & Character
Location
Very close to the Kasbah and everything else.
Staff
The staff in the dining room were very accommodating. They serve a large dinner buffet, but it was late and we only wanted a small meal. They went out of their way to allow us to only eat what we wanted, for less than the full price, which was reasonable priced anyhow.
Cleanliness & Comfort
Riad Bayti
Marrakech

We had a very nice room, and the staff was great. We were treated incredibly well.

Authenticity & Character
We were very happy with our room.
Location
Easy to get to the local square and market place. Many restaurants and shopping close by.
Staff
The staff was great. The manager, the wait staff, everyone is so nice and treated us very well.
Cleanliness & Comfort
Activity Review
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga

The guide who took me out was very friendly and helpful. He took pictures and video of me on his phone and sent them to me.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Apr 26, 2025
Dear Steve and Lorraine, Thank you so much for taking the time to share your experience! We’re glad to hear you enjoyed your trip and that our team were able to support you every step of the way. We truly appreciate your understanding regarding the guide situation and are glad Said could make alternative arrangements to ensure you had a wonderful experience. We’re especially happy to hear how much you enjoyed traveling with Mustapha — he really is fantastic, and we’re so lucky to have him... Read more

Dear Steve and Lorraine,

Thank you so much for taking the time to share your experience! We’re glad to hear you enjoyed your trip and that our team were able to support you every step of the way. We truly appreciate your understanding regarding the guide situation and are glad Said could make alternative arrangements to ensure you had a wonderful experience.

We’re especially happy to hear how much you enjoyed traveling with Mustapha — he really is fantastic, and we’re so lucky to have him as part of our team! It’s wonderful to know he helped make your journey through Morocco comfortable, informative, and memorable.

It was a pleasure to be part of your adventure, and we hope to welcome you back again in the future!

Warm regards,
Ali

Recommend for First Time International Travelers
France | Mar 22 - Mar 29, 2025

L
Laura B.
Chicago, IL | Reviewed on Apr 26, 2025
I've never traveled overseas, and KimKim gave me the help and confidence I needed to get past my concerns of traveling internationally (all the unknowns!) in order to make the trip actually happen. Audrey was very helpful and answered many, many questions. I recommend KimKim to first time international travelers especially. There were a couple of minor issues, but Audrey was very prompt with her support. Read more

I've never traveled overseas, and KimKim gave me the help and confidence I needed to get past my concerns of traveling internationally (all the unknowns!) in order to make the trip actually happen. Audrey was very helpful and answered many, many questions. I recommend KimKim to first time international travelers especially. There were a couple of minor issues, but Audrey was very prompt with her support.

Hotel Reviews
Apartements du Louvre - Le Marais
Paris

Location was great and the room was nice. The apartment was clean. The balcony was cute and such a nice Parisian touch. The location was near a grocery store and subway station. Had some trouble with the dishwasher and the washing machine had a learning curve (the directions provided didn't match the unit). I would recommend this accommodation.

Authenticity & Character
Parisian balcony!
Location
Close to subway and grocery store. Charming area.
Staff
A little confusion about the prepayment with the travel agent, but everyone was kind.
Cleanliness & Comfort
It was clean and had enough fresh towels.
Vancouver Studio
London

Friendly staff, regular housekeeping, lots of space for the family. Appreciated having a kitchen in the unit as well.

Authenticity & Character
The private garden for our room was a nice touch.
Location
Close to a grocery store and subway.
Staff
Everyone was helpful and we enjoyed the candy dish!
Cleanliness & Comfort
Loved the daily offer of housekeeping in an apartment setting. It was nice to have fresh towels and beds made.
Activity Review
Seine river cruise
Seine river cruise
Paris

We couldn't find where this tour started. We tried on two different occasions. We spoke with a representative at the address we were given by our travel agent who told us to "walk 15 minutes that way and cross the bridge." We walked for a long time and never found it. It was very disappointing. Never got on a boat. We also couldn't find a schedule to try to time our arrival (not that we could find the boat anyway).

Quality of Experience
Guides, Drivers and Staff
A specific address and time of rides.
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Apr 28, 2025

Dear Laura,

It was a pleasure to organise this trip for your family, and I’m delighted that you enjoyed your stay. I am truly sorry about the Seine River cruise. Please don’t hesitate to visit us again — perhaps next time in the south of France!
I wish you all the best,
Audrey

Our trip was very well arranged and all the g...
Vietnam | Feb 1 - Feb 17, 2025

G
Gautam T.
Mount Laurel, NJ | Reviewed on Apr 26, 2025
Our trip was very well arranged and all the guides and drivers and vehicles were excellent..we ran into rainy weather in Sapa, but entire trip was very enjoyable. Read more

Our trip was very well arranged and all the guides and drivers and vehicles were excellent..we ran into rainy weather in Sapa, but entire trip was very enjoyable.

Hotel Review
Won Residence Hotel

Very comfortable room and very helpful staff.

Authenticity & Character
Location
About 1 km from center of town...
Staff
Cleanliness & Comfort
Local specialist: Huyen Nghiem

KimKim and Morocco Immersion delivered a Magnificent Moroccan Adventure
Morocco | Apr 11 - Apr 19, 2025

Nancy
Nancy D.
Arlington, VA | Reviewed on Apr 26, 2025
This is the 2nd trip we've booked through KimKim. It allowed us to access the best of the best in local companies. We considered a few different tour companies, but KimKim's connection to Morocco Immersion Tours & Adventures won out, and we can't be happier about it. Leaving Morocco after just 10 short days was incredibly difficult! We’ve traveled the world extensively, but this trip, meticulously crafted by Morocco Immersion Tours & Adventures, stands out as one of our most cherished... Read more

This is the 2nd trip we've booked through KimKim. It allowed us to access the best of the best in local companies. We considered a few different tour companies, but KimKim's connection to Morocco Immersion Tours & Adventures won out, and we can't be happier about it.

Leaving Morocco after just 10 short days was incredibly difficult! We’ve traveled the world extensively, but this trip, meticulously crafted by Morocco Immersion Tours & Adventures, stands out as one of our most cherished experiences.

Before embarking on this journey, KimKim allowed us to Zoom with owners, Sharon and Abdou, and coordinator Nihad. We exchanged ideas and expectations, and the trip they organized exceeded our wildest expectations. Nihad kept us updated throughout the planning process, making adjustments and ensuring that we had everything we needed for our private two-couple vacation.

We travelled all over Morocco - Casablanca to Rabat to Meknes to Fes, Merzouga to Boumalne Dades, and finally onto Marrakesh, with so many places in-between. We even crossed the Atlas Mountains twice.

Morocco is a unique and intricate country, but our trip truly came alive thanks to our exceptional driver and guide, Abdelhadi Oulaid (Abdel). His care, attention to detail, humor, and knowledge made this experience unforgettable. Sharon and Abdou aptly describe their company as a family enterprise, and while Abdel may not be blood, he made the four of us feel like part of his family.

All the hotels and riads we stayed in, carefully selected by Morocco Immersion, were magnificent, especially the Eden Boutique Hotel in Dades.

Throughout our Morocco Immersion trip, their hand-picked, specialized guides led us on an enriching journey of learning and discovery. Exploring with these guides and Abdel, we were introduced to a vibrant tapestry of Moroccan culture and people. The Amazigh, the indigenous Berber people, exude warm hospitality, kindness, and generosity.

Choosing highlights is an arduous task, but the golden sands of the Sahara, the chaotic yet captivating allure of Fes and Marrakech, the tranquil beauty of the Atlases and Dades Valley, and Abdel’s infectious humor and genuine care all stand out. Owner, Abdou, met us in Dades with a heartfelt embrace and personally guided us through the bustling market. He led us on a winding, historical walk through an old kasbah and brought us to a private home where we were warmly welcomed with tea and lunch. Our hosts, two sweet Amazigh women, used our market purchases, and prepared the most delectable couscous of our entire trip.

Despite the vast distances we covered and the numerous places we visited, Abdel’s exceptional care and attention to detail ensured that our trip was an absolute delight. He went above and beyond, escorting us to evening activities, fulfilling every request, and ensuring our safety and well-being at all times.

Morocco Immersion truly excels in providing an immersive experience. Sharon and Abdou’s expertise, extensive connections, and remarkable ability to coordinate complex activities seamlessly throughout a tight itinerary are truly impressive. Thank you, KimKim for partnering with them!

Local specialist: Nihad Hammi

Fantastic journey a
Morocco | Apr 16 - Apr 26, 2025

Connor
Connor R.
Newark, NJ | Reviewed on Apr 26, 2025
Hamza and Said were very helpful and quick to respond both before and during our trip across Morocco. We reached out to Kimkim at the last minute to plan a trip and they did a wonderful job. Ayoub was our guide/driver for the full trip and he was everything we could have hoped for. His positive attitude always added to the day. Ayoub helped us see unique sights along the journey and even made our long travel days engaging and interesting. It was genuinely wonderful to have everything... Read more

Hamza and Said were very helpful and quick to respond both before and during our trip across Morocco. We reached out to Kimkim at the last minute to plan a trip and they did a wonderful job.

Ayoub was our guide/driver for the full trip and he was everything we could have hoped for. His positive attitude always added to the day. Ayoub helped us see unique sights along the journey and even made our long travel days engaging and interesting. It was genuinely wonderful to have everything scheduled and outlined for us. We felt like we could turn our planning brains off and just enjoy the sights and culture of the regions.

Our city guides, Sharif in Fes and Sellam in Marrakesh, were knowledgeable of the history and showed us around to many of the local hot spots. It was great having an official guide for half day tours.

We had a great time and thank everyone involved in the trip!

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Apr 26, 2025

Hello Connor,

Thank you so much for your kind words! It truly means a lot to our whole team. It was a real pleasure helping you plan your adventure across Morocco, and we're so happy to hear you enjoyed your time with Ayoub, Sharif, and Sellam. They will be happy to hear your lovely feedback!

We’re glad we could help make your journey smooth and enjoyable, and that you were able to simply relax and soak up all the beauty and culture along the way. Wishing you many more wonderful travels ahead, and if Morocco ever calls you back, we’d be delighted to welcome you again!

Best,
Hamza

Beatriz Five Stars!
Italy | Apr 19 - Apr 25, 2025

Jessica
Jessica H.
Ashburn, VA | Reviewed on Apr 26, 2025
Working with Beatriz to plan this very special trip was an exceptionally easy process. She responded quickly to my questions and offered suggestions for itinerary items that aligned with my goals for this vacation. Each element of our trip was carefully and thoughtfully planned and executed flawlessly by the team of local individuals. From the moment we arrived in Italy we were made to feel welcomed and prioritized. Our transportation providers were friendly, safe, on-time and efficient. The... Read more

Working with Beatriz to plan this very special trip was an exceptionally easy process. She responded quickly to my questions and offered suggestions for itinerary items that aligned with my goals for this vacation. Each element of our trip was carefully and thoughtfully planned and executed flawlessly by the team of local individuals. From the moment we arrived in Italy we were made to feel welcomed and prioritized. Our transportation providers were friendly, safe, on-time and efficient. The hotels were clean, well-staffed and offered high quality drinks and food. The LivTours guides were awesome! Elizabetta (Vatican), Francesco (Colosseum), Liia (Pompeii), Priscilla (Basilicas), Clelia and Chef Gabriel (Pasta making), and Francesca (St Marks) were fantastic - all provided extremely engaging history facts throughout the guided tours. Also, our final guide in Venice / Murano (I am regretfully forgetting his name?) and tour lead Massimo at the Murano glass factory - both so wonderful!! All of the transport vehicles were beautiful Mercedes black vehicles in exceptional exterior condition and clean and comfortable inside. We learned so much. Angelo made our day trip to Positano go perfectly as planned. Everyone made us feel like VIP - truly wonderful hosts, I cannot say enough how pleased I am with this entire experience. Thank you to everyone who was a party of our Mom & Son adventure!
Sincerely,
Jessica

Activity Reviews
Guided Visit: Vatican Museums & Sistine Chapel
Guided Visit: Vatican Museums & Sistine Chapel
Italy

Excellent small group activity guided by Elizabetta. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City
Colosseum & Roman Forum Visit: Arena Access, Gladiators Gate & Ancient City
Italy

Excellent small group activity guided by Francesco. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Pompeii & Amalfi Coast Day Tour from Rome
Private Pompeii & Amalfi Coast Day Tour from Rome
Rome

Angelo was fantastic - he made our drive down the coast and back so enjoyable! Excellent private tour activity at Pompeii guided by Liia. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Major Basilicas of Rome
Privately Guided Visit of Major Basilicas of Rome
Rome

Excellent private tour activity guided by Priscilla. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Italian Cooking Class at a Local Ristorante
Italian Cooking Class at a Local Ristorante
Rome

Clelia and Chef Gabriel were the highlight of our time in Rome. We were invited in like old friends and treated like family! Extensive knowledge of the history of the Jewish Ghetto and truly a happy and fun experience I will always remember!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Walking Experience: St Mark’s & Gondola Ride
Private Walking Experience: St Mark’s & Gondola Ride
Venice

Excellent private tour activity guided by Francesca. Fantastic knowledge of history and was able to answer all questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Authentic Murano Glass Experience
Authentic Murano Glass Experience
Venice

Excellent private activity. Guide had fantastic knowledge of history and was able to answer all questions. Met us at hotel and rode with us on private boat taxi and introduced us to Massimo who guided us through the glass experience. We were treated like VIPs this day - absolutely wonderful experience in Murano. Highlight of our trip and very personal. We loved this as our final activity for our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 06, 2025

Hi Jessica! Thank you SO much for your lovely feedback, and what great photos from your trip!!! I’m so happy to know that everything went smoothly and that you and your son had such a special adventure. Knowing you felt welcomed, cared for, and even like VIPs from start to finish is exactly what we hoped for. It was a pleasure helping you plan this trip, and I’ll be sure to share your kind words with everyone who helped make it so memorable! Big hugs, Bea.

A Memorable Trip to India – 2025
India | Mar 8 - Mar 15, 2025

Armando
Armando N.
Redondo Beach, CA | Reviewed on Apr 26, 2025
My wife and I had an unforgettable 8-day stay in India, and we’d like to thank everyone who helped make it so special.
First, a big thank you to Ravi, who did a fantastic job organizing everything from start to finish.
Our journey began on a high note when we arrived at our hotel in New Delhi and were surprised to find traditional outfits waiting for us—ones we would later wear during the Holi festival in Jaipur. Celebrating Holi was an absolute highlight—throwing colored powder, dancing... Read more

My wife and I had an unforgettable 8-day stay in India, and we’d like to thank everyone who helped make it so special.
First, a big thank you to Ravi, who did a fantastic job organizing everything from start to finish.

Our journey began on a high note when we arrived at our hotel in New Delhi and were surprised to find traditional outfits waiting for us—ones we would later wear during the Holi festival in Jaipur. Celebrating Holi was an absolute highlight—throwing colored powder, dancing to traditional music, and being surrounded by so much joy and energy was an experience we’ll never forget.

We felt safe and well taken care of the entire time, thanks to our driver Arvind.
We were also fortunate to have knowledgeable and passionate guides in each city—Varun in Delhi, Manish in Agra, and Vinod in Jaipur. Each of them brought the history and culture of these incredible places to life in their own unique way.

Of course, seeing the Taj Mahal was a dream come true, but another deeply memorable moment was visiting Gurudwara Sis Ganj Sahib, where we had the opportunity to help serve free meals to visitors. It was a humbling and rewarding experience that left a lasting impact on both of us.
India welcomed us with warmth, color, and kindness. We return home with full hearts and unforgettable memories.

Hotel Reviews
ITC Mughal
Agra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Udman Ferns N Petals
New Delhi, Delhi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Royal Heritage Haveli
Khatipura, Jaipur, Rajasthan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Apr 26, 2025
Dear Armando,
Thank you so much for your kind and heartfelt message. It truly means a lot to hear that you and your wife had such a memorable time in India.
I’m delighted that everything—from the Holi celebration and traditional outfits to your visit to the Taj Mahal and the humbling experience at Gurudwara Sis Ganj Sahib—came together to make your journey so special. We always aim to create meaningful, immersive experiences, and it’s so rewarding to hear that we succeeded. I’ll be sure to... Read more

Dear Armando,
Thank you so much for your kind and heartfelt message. It truly means a lot to hear that you and your wife had such a memorable time in India.

I’m delighted that everything—from the Holi celebration and traditional outfits to your visit to the Taj Mahal and the humbling experience at Gurudwara Sis Ganj Sahib—came together to make your journey so special. We always aim to create meaningful, immersive experiences, and it’s so rewarding to hear that we succeeded.

I’ll be sure to pass along your kind words to our Guides and Driver as well. They will be thrilled to know that they made a lasting impression.

India is a place that stays in the heart, and I’m so happy you felt its warmth and spirit. We would be honored to welcome you back anytime for more discoveries and unforgettable moments.

Warm regards,
Ravi

A Trip of a Lifetime
New Zealand | Mar 17 - Apr 7, 2025

Edward
Edward S.
Happy Valley, OR | Reviewed on Apr 26, 2025
Monika was extremely helpful in ensuring we had a wide-ranging, fantastic experience on both the North and South Islands of New Zealand. Whether it was horseback riding, hiking, and overnight cruises through the Fiordland; movie studio tours, and winery excursions, and whale watching; and everything in between, we were always paired with tour providers and accommodations that were clearly high quality and dedicated to providing meaningful and memorable experiences. In the infrequent times... Read more

Monika was extremely helpful in ensuring we had a wide-ranging, fantastic experience on both the North and South Islands of New Zealand. Whether it was horseback riding, hiking, and overnight cruises through the Fiordland; movie studio tours, and winery excursions, and whale watching; and everything in between, we were always paired with tour providers and accommodations that were clearly high quality and dedicated to providing meaningful and memorable experiences. In the infrequent times where there were any logistical hiccups, Monika was immediately responsive to get us back on track. All told, our three weeks were absolutely memorable and magical.

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 28, 2025

Dear Edward and Jen,

Thank you so much for your kind words. I'm so glad to hear that your return to New Zealand, Edward, was everything you had hoped for, and that you were able to share those special experiences with Jen this time around. It was a real pleasure putting your trip together, and knowing that each moment created lasting memories makes it all the more rewarding.

Thank you again for trusting me with your adventure. I wish you many more incredible journeys ahead, and I’d be delighted to help whenever New Zealand calls your name again.

Warmest regards,
Monika

Katsu Okada-San of KimKim, Our lives are forever changed because of YOU and Japan.
Japan | Mar 31 - Apr 9, 2025

gay
gay b.
Los Angeles, CA | Reviewed on Apr 25, 2025
Katsu Okada-San of KimKim helped to create lasting memories on our first trip to Japan. This was our first visit to Japan; my ancestors are from Kumamoto-Ken. I daydreamed about Japan for years, cherry blossoms, Mt. Fuji-san, sashimi and being enveloped by the culture. The experience changed my life and my family’s lives, and I owe this to Katsu Okada-san. He tailored our needs with definite care and excellent communication needed for a family traveling across the ocean to... Read more

Katsu Okada-San of KimKim helped to create lasting memories on our first trip to Japan.

This was our first visit to Japan; my ancestors are from Kumamoto-Ken. I daydreamed about Japan for years, cherry blossoms, Mt. Fuji-san, sashimi and being enveloped by the culture.

The experience changed my life and my family’s lives, and I owe this to Katsu Okada-san. He tailored our needs with definite care and excellent communication needed for a family traveling across the ocean to unfamiliarity.

Upon arrival at Kansai airport in Osaka, he arranged for a driver to take us to our hotel. He helped to arrange guides in Osaka, Kumamoto, Kyoto, Hakone and lastly, Tokyo. Detailed instructions were sent by email and tickets sent to our hotels in advance with handwritten, step-by-step itinerary to travel to and from places. He set us up with lovely Japanese-native, mostly English-speaking guides in each city. Here are their names and memories of them:

Sachi Oguchi-san in Osaka - she was kind, patient and flexible, and took us off course to the Osaka Natural History Museum. She encouraged us to try the foods Osaka is known for.
Noboru Narukawa-san in Kumamoto – He was the kindest and sunniest person; he reminded me of my Japanese family in Hawaii. We communicated with Google Translate.
Akiko Tonomura-san in Kyoto - She was just as wonderful as the other guides, fun, enjoyable to learn from and kind, kind, kind.
Eriko Ishiguro-san in Tokyo - So filled with tender care for our family and really got to know us personally. She helped us to get familiar with Tokyo’s transportation system; I’m envious of its efficiency.

Through continued correspondence with Okada-san before, during and after Japan, I got to know him almost as a friend, sharing stories and emotions evoked by them. That’s the part of this writing I wanted to emphasize, how someone so far could have so much impact across the miles.

Thank you, Okada-san, from my and my family’s heart, for doing what you do so well and for helping to change our lives and viewpoints of the world.

Local specialist: Katsu Okada
Katsu
Katsu Okada
Local specialist in Vancouver | Replied on Apr 28, 2025
Dear Gay Beseth -san and Beseth Family, Thank you so much for your incredibly heartfelt message. Your kind words truly mean the world to me.
Meeting through KimKim and helping create your family’s first journey to Japan was not just part of my work—it was a truly special experience that I will always treasure. I feel incredibly fortunate to have been part of such a meaningful trip, especially knowing your ancestral connection to Kumamoto.
I am especially grateful for all the beautiful photos...
Read more

Dear Gay Beseth -san and Beseth Family,

Thank you so much for your incredibly heartfelt message. Your kind words truly mean the world to me.
Meeting through KimKim and helping create your family’s first journey to Japan was not just part of my work—it was a truly special experience that I will always treasure. I feel incredibly fortunate to have been part of such a meaningful trip, especially knowing your ancestral connection to Kumamoto.
I am especially grateful for all the beautiful photos you shared with me. They make me smile and brighten my day!Through our many messages and shared memories, I’ve come to feel a genuine connection with your family, and for that, I am truly thankful.
Please know that your journey touched my heart as much as it touched yours. I wish you all continued happiness and hope our paths will cross again soon!!

Warmest regards,
Katsu Okada

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.