Kimkim Trip Reviews

4.8
Based on 18,646 ratings
Read 18,646 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Croatia
Croatia | Sep 7 - Sep 18, 2025

C
Cathy M.
Ashburn, VA | Reviewed on Oct 13, 2025
Croatia was absolutely beautiful. We stayed first in Zadar and had a lovely sailing boat tour through some of the islands and visited Plitvice Lakes National Park. This is a must!! The next stop was Split, which was gorgeous. We spent a couple of nights on Hvar. This was great, less crowded and easier to get around. We finished the trip in Dubrovnik. We had a wonderful time wandering around the old town and walking along the wall. Spectacular views!
Accommodations were excellent throughout...
Read more

Croatia was absolutely beautiful. We stayed first in Zadar and had a lovely sailing boat tour through some of the islands and visited Plitvice Lakes National Park. This is a must!! The next stop was Split, which was gorgeous. We spent a couple of nights on Hvar. This was great, less crowded and easier to get around. We finished the trip in Dubrovnik. We had a wonderful time wandering around the old town and walking along the wall. Spectacular views!
Accommodations were excellent throughout the trip!! Tamara was wonderful to work with.

Hotel Reviews
Hotel Tirena
Dubrovnik

This hotel was very nice. The grounds were lovely with swimming pools and gardens. Rooms were clean and very spacious. The location was a little out of the way, however, there were buses that ran every 15 minutes to and from Dubrovnik.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pharos Hvar Bayhill Hotel
Hvar

This hotel was very nice, the staff was very friendly and attentive. The hotel was located in an area that provided easy access to various restaurants and shops. All within walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Amphora
Split

This hotel had everything and then some!!Wonderful facilities, The hotel sits right off the water, with it's own private beach, and providing great views. The location was a little out of the way, but was perfect for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Falkensteiner Hotel Adriana
Zadar

This hotel was lovely. The grounds were spectacular; the staff were particularly friendly and attentive. Best sunset views ever!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Hvar, active or leisure day
Explore Hvar, active or leisure day
Hvar

Hvar was another beautiful place. It was nice and easy to get around. Much less crowded than the mainland.

Quality of Experience
Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia

Dubrovnik was an incredible place. We enjoyed walking through the old city and through its alleyways. We walked along the wall with its breathtaking views of the sea. It was amazing to be walk and touch a place so old. Again, just incredible.

Quality of Experience
Guides, Drivers and Staff
We did not have any guides.
Scenic boat trip through the Cetina river canyon
Scenic boat trip through the Cetina river canyon
Croatia

We would not recommend this activity. The river was beautiful, and the trip was very scenic. However, once we arrived at our destination, it was disappointing. The only attraction was an old mill being used as a restaurant. We left shortly after arriving. The gentleman driving the boat was very accommodating.

Quality of Experience
Guides, Drivers and Staff
Transport
Full- day sailing Kornati - Telašćica
Full- day sailing Kornati - Telašćica
Zadar

We really enjoyed this experience. The captain was friendly and informative. The group was small which we apprciated.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tamara Aničić
Tamara
Tamara Aničić
Local specialist in Opatija | Replied on Oct 15, 2025

Dear Cathy & Phil,

Thank you very much for your feedback. I have enjoyed preparing this trip for you, and I am so happy you enjoyed Croatia!

Till your next visit....

Warm regards from, still sunny Croatia!

Tamara

KimKim's Noga is Awesome and really deepened our experience in Iceland!
Iceland | Sep 18 - Oct 10, 2025

Sue
Sue F.
San Jose, CA | Reviewed on Oct 13, 2025
Using KimKim's amazing service really deepened our experience in Iceland! Noga was amazing! Noga and Nick were great and available before and during our trip for anything! The pretrip planning was fun and the app created for us just before the trip had everything we needed, even links to All Trails hikes, our confirmation numbers for hotels, tours, and activities, details about each activity, and a suggested order to minimized the driving! We took a three week trip Sept-October 2025 and... Read more

Using KimKim's amazing service really deepened our experience in Iceland! Noga was amazing! Noga and Nick were great and available before and during our trip for anything! The pretrip planning was fun and the app created for us just before the trip had everything we needed, even links to All Trails hikes, our confirmation numbers for hotels, tours, and activities, details about each activity, and a suggested order to minimized the driving! We took a three week trip Sept-October 2025 and went clockwise around the country. This enabled us to see remote areas in the West Fjords before they closed for the season as well as to get to the "Golden Circle" after most tourists had left. We took several tours--an informative and very fun jeep tour in West Fjords with Dr. Gisli Margislason, a Northern Lights tour out of Isafjordur with Gudmundur Valdimarsson-- he really taught us how to see and photograph the lights--we saw them a total of 6 nights--the first time with him! Kari Timsson took us on a glacier hike in Skaftafell--He made sure the trip was fun and safe for everyone. Dagur Larusson gave delicious and very fun food tour of Reykjavik. (He is also starting food tours in Akureyri!). Each of these guides were warm, outstanding, fun, knowledgeable and accommodating to the needs of everyone in the group. All of the geo thermal hot springs we visited were great (Hussafell Canyon Baths--great guide for this one too, Forest Lagoon Pool, Myvatn Nature Baths, and Sky Lagoon). The trip was so much fun and KimKim was great to work and created a flawless trip for us!

Hotel Review
Hótel Húsafell
Húsafell, Borgarbyggð

This is an amazing hotel with geothermal baths and delicious food!

Authenticity & Character
Location
It is near the Viogelmir Lava Cave and the Husafell Canyon Baths
Staff
Cleanliness & Comfort
Activity Reviews
Gullfoss Waterfall
Gullfoss Waterfall
Iceland

This is an amazing waterfall with a lovely path to explore it well.

Quality of Experience
Þingvellir National Park
Þingvellir National Park
Iceland

Although it can get crowded, Pingvellir is not to be missed. The walk from the visitor's center takes you through the fissure between continents, the area believed to be the site of the first parliament, and other sites. We also took the additional walk to see Silfra Fissure where one can snorkel or dive to see the continental divide up close and personal. It was enormously windy while we were there so we didn't do the 6+ mile hike we had planned to do, but the 4 miles we did do were great!

Quality of Experience
Geysir Geothermal Area
Geysir Geothermal Area
Iceland

The geyser is amazing and reliable! We got great pictures and took the walk to see them all.

Quality of Experience
Seljavallalaug Hot Pool Hike
Seljavallalaug Hot Pool Hike
Iceland

We took the walk to the pools just before sunset. It was a nice walk. The pools were cooler than the other geothermal pools we visited and it was going to start getting dark so we didn't go in but it was a nice walk and we caught the best light for the views of the nearby glacier!

Dyrhólaey Arch and Cliffs
Dyrhólaey Arch and Cliffs
Iceland

Amazing rock formations and a beautiful cliff overlooking the ocean. We walked all around and the took the walk to the top from the lower parking lot. There is a lighthouse and a great view there.

Quality of Experience
Laufskálavarða Lava Ridge
Laufskálavarða Lava Ridge
Iceland

This was cute thing and a welcome stop. You could add your own cairn to the collection and see those others had made.

Reynisfjara Beach & Reynisdrangar Columns
Reynisfjara Beach & Reynisdrangar Columns
Iceland

We loved this beach! The tide was kind to us and we were able to explore the cave. We took the walk from the upper parking lot to the beach.

Quality of Experience
Hike from Skaftafell to Svartifoss Waterfall
Hike from Skaftafell to Svartifoss Waterfall
Iceland

It was very fun to walk to this waterfall after the glacier adventure.

Quality of Experience
Explore Reyðarfjörður
Explore Reyðarfjörður
Iceland

We stopped in Reyoarfjorour and saw the World War II exhibit from the outside (the museum opened later than we wanted to stay). The fjord is beautiful and it is a cool village. Stop at Petra's rock shop out town. It was a fun stop to see the collection and meet Petra's granddaughter!

Quality of Experience
Explore Seyðisfjörður
Explore Seyðisfjörður
Iceland

Very cool town with a rainbow street, pond you can walk around, interesting sculptures and some a nice restaurant or two. Many of the shops were closed for the season when we got there but we saw a great exhibit at the art center and wandering around was fun.

Quality of Experience
Dettifoss, Selfoss, and Hafragilsfoss
Dettifoss, Selfoss, and Hafragilsfoss
Iceland

Dettifoss and Selfoss are powerful and magnificent waterfalls that are easy to see via a great path and viewing platforms. Hafragilsfoss takes a bit of a bumpy drive (or longer walk) to reach but it is worth it!

Quality of Experience
Stuðlagil Canyon
Stuðlagil Canyon
Iceland

The basalt columns at the canyon are amazing and similar to those at Giant's Causeway in Northern Ireland and Devil's Postpile in California, as well as in other areas of Iceland. The canyon is beautiful and they have a great walking path that allows you to really experience the canyon!

Quality of Experience
Skutustadagigar Pseudocraters
Skutustadagigar Pseudocraters
Lake Mývatn

These pseudocraters are quite interesting but maybe a little less so than the many other great formations in the Lake Myvatn area. But it is great to see them all! The visitor center near the pseudocraters is super helpful in getting the full picture The Lake Myvatn area is amazing--all of it- climb the two volcanos to their craters, check out the geothermal plant on the way up, and give yourself time to really explore the formations. In September, we didn't have the midges (annoying bugs) and we did have northern lights two of three nights there. A soak in the Myvatn Nature Baths was the perfect ending to an amazing day!

Quality of Experience
Goðafoss Waterfall
Goðafoss Waterfall
Iceland

Beautiful waterfall, easily accessible. There are a couple of walking paths to explore both sides of the falls. Well worth the trip.

Quality of Experience
Dimmuborgir Lava Formations
Dimmuborgir Lava Formations
Lake Mývatn

This was really fun! We got to see the "trolls" who turned to stone upon being exposed to sunlight. First, learn about the folklore around Christmas in Iceland and the 13 Yule Lads. Then, let your imagination run a bit when you see the lava formations.

Quality of Experience
Hverir Geothermal Area
Hverir Geothermal Area
Iceland

The Lake Myvatn area is awesome. The geothermal area with boiling mud pots and steam vents is interesting. You can take the short walk around them and/or the longer hike above the geothermal formations. Going to Lake Myvatn in September was great--no midges (annoying bugs you might experience in the summer) and Northern Lights!

Quality of Experience
Grjotagja Cave
Grjotagja Cave
Lake Mývatn

Fun, easy cave to visit especially of Game of Thrones fans. We also took the walk above the cave where there are fissures and other lava formations.

Quality of Experience
Viti Crater
Viti Crater
Lake Mývatn

A short hike up and you see this beautiful crater and an amazing view!

Quality of Experience
Jökulsárlón Glacier Lagoon and Diamond Beach
Jökulsárlón Glacier Lagoon and Diamond Beach
Iceland

This is an amazing place! You see icebergs floating to the see and ice on the beach.

Quality of Experience
Skaftafell Ice Cave and Glacier Walk
Skaftafell Ice Cave and Glacier Walk
Iceland

This activity was a bit out of my comfort zone (stepping over crevasses) and I loved it. Our guide Kari Timsson "Ginger" was great and helped me build my confidence as we walked, explored the issures and an ice cave. The ice cave was smaller than pictured but was very interesting--you could see bubbles in the ice. Kari discussed climate change from the perspective of the glacier over time. Icelandic Mountain Guides offers a variety of tours for all experience and comfort levels--this one was great for those newer to glaciers. Great experience!

Quality of Experience
Guides, Drivers and Staff
Transport
GeoSea Geothermal Sea Baths Experience
GeoSea Geothermal Sea Baths Experience
Iceland

The GeoSea baths are great--they over look the ocean, have geothermally heated sea water, pools with different temperatures, swim up bar, and are a great way to warm up and relax after the whale watch trip!

Quality of Experience
Icelandic Food Walk
Icelandic Food Walk
Reykjavík

Our guide, Dagur Larusson, made this trip outstanding! It was delicious and fun, informative and he accommodated dietary issues. Loved it!

Quality of Experience
Guides, Drivers and Staff
Sky Lagoon Experience - Saman
Sky Lagoon Experience - Saman
Reykjavík

What a perfect way to end our adventures in Iceland! We went to the Sky Lagoon on our way to the airport. We did the seven step ritual. The pools overlooked the ocean and looked like a lagoon in the lava--just beautiful--probably our favorite of the larger geothermal pools.

Quality of Experience
Forest Lagoon Pool Experience
Forest Lagoon Pool Experience
Iceland

Awesome geothermal pools. We changed our reservation to go at night with the hope of seeing Northern Lights from the pool. Although we left before seeing the lights (we saw them later), it was a great experience and it was fun to be there at night.

Quality of Experience
Víðimýrarkirkja Turf Church
Víðimýrarkirkja Turf Church
Iceland

It was an interesting church (though closed for the season when we arrived). Seeing it from the outside was fine and interesting.

Quality of Experience
It was easy to get to and worth doing. It would have been nice had it been open.
Explore Akureyri
Explore Akureyri
Iceland

We loved Akureryri! We saw Northern Lights there on two separate nights. One night, we drove up through the forest and found a clearing to see them. After that, we went down to the waterfront and the show continued! We also visited the very cool art museum and the history museum with Nona's house--all worth doing. The walk along the waterfront was great. Our hotel was night next to the iconic Akureyrarkirkja church. Hof cultural center was closed when we got there but it looked like a great music venue. We toured the Botanical Gardens, old town, and saw the amazing town pool.

Quality of Experience
Kolugljúfur Canyon
Kolugljúfur Canyon
Iceland

This canyon is really special. It is not very far out of the way and has several trails to explore the waterfall and canyon. Very nice!

Quality of Experience
Hólmavík
Hólmavík
Iceland

This is a very nice little village with a fun museum. We didn't make it to the Dragsnes hot spring or Djupavik villiage, but we did take a great hike above the town. We also explored the Museum of Sorcery and Magic which was quite interesting. We also stopped by the brewery. Although they were closed for the season for tasting, they were super nice and told us a bit about their establishment. The restaurant across the street from the Guesthouse was great--we had lunch and dinner there.

Quality of Experience
Explore Ísafjörður
Explore Ísafjörður
Iceland

Isafjorour is a great town! The museum was really fun and the dinner at Tjoruhusid Restaurant next door was amazing! People were very friendly. In addition to exploring the town (museum, library, shops, waterfront), we took a great hike to a waterfall just above the town.

Quality of Experience
Dynjandi Waterfall Area
Dynjandi Waterfall Area
Iceland

Beautiful waterfall with a very nice short hike that takes you past several other falls. Lovely. A great way to break up the drive. From the top viewing area, the view of the fjord was amazing!

Quality of Experience
Minnibakki Beach
Minnibakki Beach
Iceland

We did not attend this activity. I gave it the three stars only to be able to submit the review. After the drive to the Bolafjall Mountain platform, we did not really have it in us to make the drive to this beach.

Quality of Experience
Bolafjall Mountain Viewpoint  Platform
Bolafjall Mountain Viewpoint Platform
Iceland

We went to the platform during our Northern Lights tour. We also went the following day to see it in the daylight. The view is spectacular though the last part of the drive up there was a bit daunting and much nicer the evening before when Gudmundur Maldimarsson, our Northern Lights guide, did the driving!

Quality of Experience
Small Group Northern Lights Experience
Small Group Northern Lights Experience
Iceland

This was our first time seeing the Northern Lights! Gudmundur Validmarsson was an amazing guide and showed us really how to see and photograph the lights. He took us up to Bolafjall Mountain Viewpoint Platform which was a perfect venue.

Quality of Experience
Guides, Drivers and Staff
Transport
Glaumbær Farm & Museum
Glaumbær Farm & Museum
Iceland

We did not do this activity. I rated it medium only because I had to include a rating to submit the review. This activity was closed weekends and we were scheduled to go on a Saturday. Instead of doing the the extra driving just to see it (without the full experience) we got to the hotel a little early and took a great hike in Holmavik and visited the Witchcraft museum.

Whale Watching Experience by Traditional Boat
Whale Watching Experience by Traditional Boat
Iceland

Outstanding trip! We saw 2 humpback whales over the course of the trip--one was feeding. The docent was great and informative. The town is super cute

Quality of Experience
Guides, Drivers and Staff
Látrabjarg & Rauðasandur Jeep Experience
Látrabjarg & Rauðasandur Jeep Experience
Iceland

We loved this adventure! Although in September, the birds that nest on Latrabjarg are mostly gone, it was an amazing trip. We got very lucky with our guide, Dr. Gisli Margislason. He was a true local, though has traveled extensively. He showed us family home and points of interest. The red sand beach is fantastic and the museum was great. Gisli's family was among those featured. We watched the documentary about the unbelievable 1947 rescue of the shipwrecked British ship.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Patreksfjörður
Iceland

Patreksfjorour is a cute and very friendly fishing village. We had an amazing dinner there. We stayed at Hotel West and the owner let my husband play his guitar. We also went to the public pool and hot tubs across the street with a view of the fjord!

Quality of Experience
Explore Stykkishólmur
Explore Stykkishólmur
Snæfellsnes Peninsula

We didn't have quite enough time to explore this little fishing village fully, though we saw the lighthouse and its panoramic view of the town and fjord and the church.

Quality of Experience
Kirkjufellsfoss
Kirkjufellsfoss
Snæfellsnes Peninsula

Beautiful waterfall! The mountain next to it is also amazing!

Quality of Experience
Rauðfeldsgjá Gorge
Rauðfeldsgjá Gorge
Snæfellsnes Peninsula

The gorge is reasonably easy to get as it is close to the parking lot but wear waterproof boots with good tread if you want to explore it. It is a shorter activity but really lovely

Quality of Experience
Djúpalónssandur Black Sand Beach
Djúpalónssandur Black Sand Beach
Snæfellsnes Peninsula

This is a beautiful beach with a few ways down, the remains of a shipwreck, the stones to lift to ensure the sailors were strong enough, and amazing rock formations

Quality of Experience
Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula

Loved this! This walk was beautiful and we were lucky to catch it on a really nice day. Check out the sculpture in Arnastapi. Our hotel--Hellnar Foss Hotel--was in the perfect location for this hike

Quality of Experience
Búðir Church
Búðir Church
Snæfellsnes Peninsula

Nice looking church. We didn't spend much time exploring it as we wanted to have time to do the hike from Hellnar to Arnastapi which was amazing

Quality of Experience
Explore Reykjavík
Explore Reykjavík
Reykjavík

Reykajvik is great! Besides the shopping streets and great food, we explored the art museum, penis (yes!) museum, Harpa concert hall, sun voyage sculpture, harbor, Hallgrimskirkja church, parliament, the beautiful lake in front of the government buildings, Lemmy pub and Loki ice cream parlor. Our last night, Yoko Ono's Imagine Peace light was lit (October 9-December). Beautiful, clean and friendly city!

Quality of Experience
Ytri Tunga Seal Beach
Ytri Tunga Seal Beach
Snæfellsnes Peninsula

A beautiful beach with lots of frolicking seals!

Quality of Experience
Hraunfossar
Hraunfossar
Iceland

Beautiful and accessible falls right off the road--lovely

Quality of Experience
Hike to Húsafell Canyon Baths
Hike to Húsafell Canyon Baths
Iceland

Our guide was great--super informative and fun. We did the short hike to the baths and saw a waterfall along the way. The baths are 2 small, natural looking swimming holes of two different temperatures next to a creek. Beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

The cave experience was fun and interesting. There are very few cave formations in lava so if you are expecting stalagmite and stalactities you would see in a limestone cave, well, you won't see them. But the guide was really fun and the experience was great.

Quality of Experience
Guides, Drivers and Staff
Glymur waterfalls hike
Glymur waterfalls hike
Iceland

This is a beautiful hike. I am giving it only 4 stars because there was a log crossing (round log and a wire to hold onto once you got in position) that proved too daunting for us. So, we hiked back to the beginning and tried to go up the other way which was considerably steeper and while we were there, had 60+ mile per hour wind gusts. Otherwise, it would have been amazing

Quality of Experience
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Nov 05, 2025

Sue, it was so amazing working with you on this 3-week Iceland adventure! I'm really glad you enjoyed every activity and got to see the northern lights so many times! What a special trip full of beautiful views and local guides. Your extensive review is extremely helpful to us as we continually improve our offerings for travelers. Thank you!

Athens-Milos-Santorini…Unforgettable .
Greece | Sep 20 - Sep 29, 2025

Sheri
Sheri S.
Atlanta, GA | Reviewed on Oct 13, 2025
We had an unforgettable trip to Athens-Milos-Santorini the last two weeks of September planned by Angela. Everything was seamless and perfect: transportation quality vehicles-great drivers- and easy; beautiful hotels with delicious bountiful breakfasts included and comfortable beds; excursions were fabulous with awesome knowledgeable guides. Weather was perfect and minimal crowds. All restaurants had fabulous food and cocktails. Our favorite island was Milos and favorite excursion the... Read more

We had an unforgettable trip to Athens-Milos-Santorini the last two weeks of September planned by Angela. Everything was seamless and perfect: transportation quality vehicles-great drivers- and easy; beautiful hotels with delicious bountiful breakfasts included and comfortable beds; excursions were fabulous with awesome knowledgeable guides. Weather was perfect and minimal crowds. All restaurants had fabulous food and cocktails. Our favorite island was Milos and favorite excursion the catamaran cruise around Milos.

Activity Reviews
Catamaran Sunset Cruise 2025
Catamaran Sunset Cruise 2025
Santorini

Beautiful sites and great boat. Angela arranged for the premium package which got us on the boat first and staff catered to us. The staff was young and glued to their phones.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Panoramic Tour 2025
Panoramic Tour 2025
Santorini

Again having a private guide and driver was great. All sites were great.

Quality of Experience
Guides, Drivers and Staff
Transport
Reservation at Oia Gefsis (no meal included - only a reserved table)
Reservation at Oia Gefsis (no meal included - only a reserved table)
Greece

Angela reserved perfect table outside for us at the right time. Sadly there was not an epic sunset because of the clouds. The meal was great but the most expensive one we had on the trip. I think it would be great if you stay in Oia but for us meal plus transportation cost wasn’t really worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Confusion with payment
Private round transfer anywhere in Santorini
Private round transfer anywhere in Santorini
Santorini

All drivers were great and vehicles comfortable

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Milos half-day tour
Best of Milos half-day tour
Greece

Nice to have a guide and driver for just our group. Spent the right amount of time for us and listened to cater to us.

Quality of Experience
Guide and beauty of the island
Guides, Drivers and Staff
Transport
HD tour to Kleftiko
HD tour to Kleftiko
Greece

Friendly staff and hugged the shore—great cooks too

Quality of Experience
Captain and shipmate!
Guides, Drivers and Staff
Friendly
Transport
Great ship
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Maria was extremely knowledgeable and kind. We learned so much and enjoyed the pace

Quality of Experience
having a extremely knowledgeable guide
Guides, Drivers and Staff
Maria
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Oct 14, 2025

Yeia sou Sheri,

Wow! What lovely photos! 🥰
Thank you for sharing your feedback. It is very much valued.
We are thrilled to know that you had a lovely time here in Greece with us.
We would love to see you come back and experience more of Greece.

Take care and safe travels!

Angela & the GA Trips team.

Fantastic Trip
France | Oct 2 - Oct 9, 2025

G
Geoffrey S.
Newark, NJ | Reviewed on Oct 13, 2025
Lucie and Slimane from Kim Kim planned a fantastic trip for our family to Aix-En-Provence. The companies that they connected us to were all top-notch. The guides from A la Francais couldn't have been better. We spent 4 days with Adrien and 1 day with Greg. They were passionate about the experiences they provided to us, were well versed in history and regional information and were kind and accommodating throughout. Our cooking class with Emmy who runs La Cuisine De Leki was magical. Her... Read more

Lucie and Slimane from Kim Kim planned a fantastic trip for our family to Aix-En-Provence. The companies that they connected us to were all top-notch. The guides from A la Francais couldn't have been better. We spent 4 days with Adrien and 1 day with Greg. They were passionate about the experiences they provided to us, were well versed in history and regional information and were kind and accommodating throughout.

Our cooking class with Emmy who runs La Cuisine De Leki was magical. Her intent is not to have a technical cooking class, but to let you experience what it's like to be invited to a French home for a home cooked meal with friends or family, and she certainly succeeded.

Lucie and Slimane made this happen over months of planning with my Mom, with frequent changes and updates, but their patience and knowledge certainly turned this into a memorable trip.

Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Oct 14, 2025

Bonjour Geoffrey,
Thank you so much for your great review. I am so glad to read that you all had a memorable trip and the different guides and chef were up to the mark.
It was a pleasure to organise this trip for you, so do not hesitate to reach out in case you'd like to come back to France.

Seamless trip of a lifetime
Italy | Sep 7 - Sep 17, 2025

C
Capri B.
Chicago, IL | Reviewed on Oct 13, 2025
This was a fabulous trip. Smooth with no issues the entire time. The Kimkim team were amazing to work with and very communicative. They worked with me to make sure we was were to see everything we wanted, in the time and budget we gave them to work with. Seamless transition from one location to the other with no issues. Daily reminders of the plan for the next day and answered any questions we had while traveling. It gave my husband and I peace of mind while traveling in a foreign country... Read more

This was a fabulous trip. Smooth with no issues the entire time. The Kimkim team were amazing to work with and very communicative. They worked with me to make sure we was were to see everything we wanted, in the time and budget we gave them to work with. Seamless transition from one location to the other with no issues. Daily reminders of the plan for the next day and answered any questions we had while traveling. It gave my husband and I peace of mind while traveling in a foreign country knowing that we had them in our pocket if we had any issues (which we never did).
I would absolutely use Kimkim again, in fact, we are looking to go to Thailand in 2027 and have started working on an itinerary with them currently.
Thank you Kimkim for the memories of a lifetime.

Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Oct 15, 2025

Hi Capri,
Thank you so much for your wonderful review!
We’re thrilled to hear your trip went so smoothly and that our team’s communication and support made your travels stress-free. It’s always our goal to create such experiences so you can fully focus on enjoying the journey, without worrying about the logistics.
We’re excited you are already planning another journey on Kimkim in 2027!
If you ever come back to Italy, please reach out to the Storywalking team, it will be our pleasure to assist you again :)

Girl's Getaway-Portugal 2025
Portugal | Sep 25 - Oct 2, 2025

K
Keri G.
Boston, MA | Reviewed on Oct 13, 2025
We found KimKim online and I reached out and Adam set up a meeting to discuss what we were looking for in our Girl's Trip to Portugal. Everything he planned was perfect! From the drivers to the accommodations. Everything was wonderful. We loved every part of what he planned and the description was spot on. The trip was beyond our expectations and I cannot wait to use KimKim again for another destination. I felt that I was fully prepared for the trip and every driver was communicative... Read more

We found KimKim online and I reached out and Adam set up a meeting to discuss what we were looking for in our Girl's Trip to Portugal. Everything he planned was perfect! From the drivers to the accommodations. Everything was wonderful. We loved every part of what he planned and the description was spot on. The trip was beyond our expectations and I cannot wait to use KimKim again for another destination. I felt that I was fully prepared for the trip and every driver was communicative and always punctual.

Hotel Reviews
Otília Apartamentos
Lisbon

Perfect location. Walk up to the 6th floor was not great, but it was part of the experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

Great location and restaurant was wonderful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de São Domingos
Peso da Régua

Beautiful! Breakfast was amazing and the location was close to town.

Authenticity & Character
Location
Walking distance to town and breakfast was amazing.
Staff
Cleanliness & Comfort
Activity Reviews
Sintra Secret's & Cascais Shores – Pena, Regaleira & Cascais
Sintra Secret's & Cascais Shores – Pena, Regaleira & Cascais
Lisbon

Great guide and tour

Quality of Experience
Guides, Drivers and Staff
Transport
Fado Walk, Show & Dinner
Fado Walk, Show & Dinner
Lisbon

Guide was unprofessional.

Quality of Experience
Food
Guides, Drivers and Staff
Ponta da Piedade by Boat Excursion
Ponta da Piedade by Boat Excursion
Lagos (Algarve)

BEST GUIDES EVER!!! And a perfect day and easy to find.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Lamego Day Trip
Private Lamego Day Trip
Portugal

Perfect guide and tour! Packed us wine and a picnic!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Half-Day Douro DOC & Vinho Verde Wine Tasting
Private Half-Day Douro DOC & Vinho Verde Wine Tasting
Portugal

OUTSTANDING!!! Great vineyards and loved the combination of both.

Quality of Experience
Guides, Drivers and Staff
Transport
Awesome
Douro Valley Hike
Douro Valley Hike
Portugal

Our guide was perfect. He was fluent in English and taught us about the culture.

Quality of Experience
Guides, Drivers and Staff
AMAZING!!!
Transport
AMAZING!!!
Local specialist: Adam Gomez

GREECE VACATON
Greece | Oct 2 - Oct 12, 2025

B
Barbara O.
Chicago, IL | Reviewed on Oct 13, 2025
First, I want to say that this is our fourth trip with Kim Kim. Kim Kim is an amazing travel service We have never been disappointed but every trip has far surpassed out expectation. The same is true for our trip to Greece. We spent 10 days splitting the time between Athens, Naxos (a trip to Mykonos), and Santorini. The accommodations were amazing with the most beautiful view and locations. The transports were on time. The private tours were informative with knowledgeable our guides.... Read more

First, I want to say that this is our fourth trip with Kim Kim. Kim Kim is an amazing travel service We have never been disappointed but every trip has far surpassed out expectation.

The same is true for our trip to Greece. We spent 10 days splitting the time between Athens, Naxos (a trip to Mykonos), and Santorini. The accommodations were amazing with the most beautiful view and locations. The transports were on time. The private tours were informative with knowledgeable our guides. Siena put together an amazing itinerary.

We again came home with not one complaint. Everything was perfect. Thank you Kim Kim for another wonderful trip. Siena, you know your stuff. Thank you,

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 15, 2025

I'm honored to be part of your successful 4th trip with kimkim! It was wonderful working together to plan your ideal Greece adventure! I hope to help you plan your return to Greece, focused on exploring the mainland next! 🇬🇷🎉⛰️

Honeymoon in Morocco – A Wonderful Experience
Morocco | Sep 18 - Sep 26, 2025

J
Jonathan H.
Albany, NY | Reviewed on Oct 13, 2025
We want to extend a heartfelt thank you to the team at Original Travels for being so responsive and patient throughout the planning process. Your guidance and attention to detail helped us organize a truly wonderful honeymoon experience in Morocco, and we’re so grateful for your help from start to finish. A major highlight of our trip was the incredible fortune we had in being paired with Soufiane as our driver. He quickly became a friend and made every part of our journey easier, safer,... Read more

We want to extend a heartfelt thank you to the team at Original Travels for being so responsive and patient throughout the planning process. Your guidance and attention to detail helped us organize a truly wonderful honeymoon experience in Morocco, and we’re so grateful for your help from start to finish.

A major highlight of our trip was the incredible fortune we had in being paired with Soufiane as our driver. He quickly became a friend and made every part of our journey easier, safer, and more enjoyable. His professionalism, kindness, and insight into Moroccan culture brought great peace of mind and added so much to the experience. We truly cannot express how great he was — a genuine part of what made our trip special.

Marrakesh:
We really enjoyed our time in Marrakesh. Riad Elegancia was beautiful, comfortable and welcoming, with wonderful staff who decorated our room for our honeymoon which was a very nice surprise. We especially have to thank the evening attendant who gave us perfect dinner recommendations. Highlights included our hammam experience at La Mason Arabe and the sunrise hot air balloon ride — both unforgettable. We also loved exploring the square in the evening, surrounded by music, lights, and energy. The guided tour was informative, and wandering the Medina both with and without a guide gave us a great feel for the city.

Ouarzazate:
The drive through the Atlas Mountains was a memorable adventure on its own. When we arrived, an unexpected rain storm changed our plans a bit, so we skipped the movie studio and instead relaxed at the hotel. The staff went above and beyond by decorating our room for our honeymoon, a very thoughtful touch, and a beautiful hotel.

Desert Camp:
The desert camp experience was incredible and unique. The accommodations were very comfortable for the setting, and the food and evening entertainment were excellent. Our only issue was a lack of clear communication from the camp about what to expect from the day tour with them. This tour overall was our least favorite activity of the trip. We were looking forward to spending time with a Berber family and learning about their culture, but our guide clearly did not want us to engage with the local people and it was obvious when he told the women who approached us (at two different camps) not to talk to us. We were prepared to leave some money for them (as was recommended), but we never got the opportunity. For the next stop, we were interested in listening to the local African music, but once we got there, it felt incredibly exploitative. It didn't seem like the musicians ever had a break and the managers (we think?) were clearly pushing them to be more lively. I would love to support this community, but I really encourage anyone with some power to look out for these men and make this a less exploitative experience. Lastly, we were left at a very empty hotel for several hours with limited options. When we arrived at the hotel, it was dark, no one was there except for two sleeping attendants, and our guide said, "OK, you hang out here now, I'll be back in 5 hours. And if you want to swim, pay them 100 Mad (which we did because there was nothing else to do)", and then walked away leaving us standing there confused and uneasy. Our guide also said he had to get back to the camp for work as it was a very busy time with lots of guests, stranding us. The only reason we even had our bathing suits was because the night before we overheard the couple next to us at dinner be told to bring theirs, so we packed one just in case. We never discussed this with our guide (he actually told us not to worry about the tour the night before during the music portion when we asked what the plan was) and if it was up to us, we would not have gone to a pool, at all.

However, we greatly appreciated how quickly Original Travels stepped in when we contacted them and helped arranged an ATV excursion — which turned out to be one of the highlights of the desert portion of our trip and we highly recommend. When we got dropped off to go back to the camp, I could discern a conversation that our driver had with the owner and our guide about this and our guide was not truthful when he said we were the ones who asked to go to the pool early. As stated above, we had never talked with him about it and it was clearly untrue with how fast we tried to find another activity. It also felt uncomfortable for us to be left at a pool when it's clear many villages do not have water in nor around the desert. It seemed a bit unethical and like a really bad thing to do as a visitor to the country. I would not recommend this tour to anyone going to Merzouga.

Outside of this tour; however, we did really enjoy our desert experience. We also want to highlight the kindness shown by the camp in preparing a special honeymoon cake for us our first night that we were able to share with the other guests. They very much went above and beyond in celebrating our honeymoon with a special song and dance and we truly appreciated these gestures and the kindness shown by employees of the camp and the other guests. This cake and music surprise was definitely a trip highlight.

Fez:
Fez was one of our favorite stops. The Riad and its location inside the old city were fantastic, the breakfast at the Riad was delicious, and our guided tour here was the best of the trip. We took our guide’s advice and avoided the Medina at night, but loved exploring it during the day. The city’s energy and authenticity left a lasting impression.

Rabat:
Our stop in Rabat was a great way to break up the drive north, and we were pleasantly surprised by how much we enjoyed seeing Morocco’s coastal side.

Casablanca:
While Casablanca offered fewer tourist sites, we enjoyed our time there, especially visiting the Hassan II Mosque and walking the boardwalk. It was a relaxing way to end our journey. The Mosque is incredible and our dinner, recommended by Souf, was delicious and fun.

Finally, we want to thank Original Travels and Soufiane again for their assistance when our return flight was unexpectedly canceled. Your swift help rearranging our stay near the airport and ensuring we were taken care of right up to our departure was deeply appreciated.

Overall, our honeymoon in Morocco was an unforgettable experience — filled with beauty, culture, warmth, and adventure. We would happily recommend Original Travels and Soufiane to anyone considering exploring Morocco.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

The desert camp experience was incredible and unique. The accommodations were very comfortable for the setting, and the food and evening entertainment were excellent. The camp fosters a real sense of community and we met some incredible travelers who we really enjoyed getting to know. The staff here were also incredibly friendly and fun. Just be sure to get clear guidance and information before you embark on their desert tour, if that's part of your stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Braya
Fes Medina

The Riad and its location inside the old city were lovely, the breakfast at the Riad was delicious (some of the best baked goods I've ever had), and the staff was incredibly nice.

Authenticity & Character
Location
Staff
The staff was incredibly friendly, helpful and clearly cared a lot about our experience.
Cleanliness & Comfort
Very clean, just a little outdated.
Riad Elegancia
Marrakech

Riad Elegancia was beautiful, comfortable and welcoming, with wonderful staff who decorated our room for our honeymoon which was a very nice surprise. We especially have to thank the evening attendant who gave us perfect dinner recommendations.

Authenticity & Character
Location
Great location to the markets and felt very safe and welcoming.
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer from Fes to Casablanca via Rabat: Journey to Morocco's Modern Heart
Private Transfer from Fes to Casablanca via Rabat: Journey to Morocco's Modern Heart
Morocco
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Loved the medina, our guide and the lunch. This was our favorite tour.

Quality of Experience
Food
Guides, Drivers and Staff
Private Transfer From Merzouga to Fez
Private Transfer From Merzouga to Fez
Morocco
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga

This tour was our least favorite activity of the trip. Overall, it felt unorganized and as though we were just being pushed through the different stops. We were looking forward to spending time with a Berber family and learning about their culture, but our guide obviously did not want us to engage with the local people and clearly told the women who approached us (at two different camps) not to talk to us. We were prepared to leave some money (as the tour recommends) for them, but we never got the opportunity.  At the next stop, we were interested in listening to the local African music, but once we got there, it felt incredibly exploitative. The musicians never had a break and the managers (we think?) were clearly pushing them to be more lively. I would love to support this community, but I really encourage anyone with some power to look out for these men and make this a less exploitative experience. Lastly, we were left at a very empty hotel for several hours with limited options. When we arrived at the hotel, it was dark, no one was there except for two sleeping attendants and our guide told us to pay them 100 Mad (which we did) and then walked away leaving us standing there confused and uneasy. However, we greatly appreciated how quickly Original Travels stepped in when we contacted them and helped arranged an ATV excursion — which turned out to be one of the highlights of the desert portion of our trip and we HIGHLY recommend. It felt uncomfortable for us to be left at a pool when it's clear many villages do not have water in nor around the desert. The only reason we even had bathing suits with us was because, the night before, we overheard the couple next to us at dinner be told to bring theirs, so we packed one just in case. We never discussed this with our guide (he actually told us not to worry about the tour when we asked about it the night before during the music portion) and if it was up to us, we would not have gone to a pool, at all. It seemed a bit unethical and like a pretty bad thing to do as a visitor to the country. We would not recommend this tour without some changes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ouarzazate to Merzouga via Todra Gorge, Erfoud & Rissani
Ouarzazate to Merzouga via Todra Gorge, Erfoud & Rissani
Morocco
Visit Majorelle Gardens
Visit Majorelle Gardens
Marrakesh
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Sunrise Hot Air Balloon Ride in Marrakech
Sunrise Hot Air Balloon Ride in Marrakech
Marrakesh

Amazing experience, just didn't expect to have so many people in the balloon at the same time. But we met some great folks and it was truly a trip highlight.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 14, 2025
Hi Jonathan, Thank you so much for taking the time to share all this feedback with us. We're really glad that overall you had a wonderful honeymoon in Morocco, and we're especially happy that Soufiane made such a positive impact on your trip - he's truly one of the best. We need to apologize for what happened with the desert day tour. This is usually one of the highlights for our travelers, but we know it fell short for you. What happened is that our local supplier changed the guide without... Read more

Hi Jonathan,

Thank you so much for taking the time to share all this feedback with us. We're really glad that overall you had a wonderful honeymoon in Morocco, and we're especially happy that Soufiane made such a positive impact on your trip - he's truly one of the best.

We need to apologize for what happened with the desert day tour. This is usually one of the highlights for our travelers, but we know it fell short for you. What happened is that our local supplier changed the guide without telling us, and this led to all the communication problems and poor experience you had. We've already contacted them about this and we've stopped working with that particular guide.

You're absolutely right about the gnaoua music stop - it has become exploitative, and we've decided to remove it from the tour completely. And regarding the pool stop, we understand your concerns. Some clients do ask for it because of the heat, but we hear you that it didn't feel right and wasn't communicated properly. We should have discussed this with you beforehand.

We're really glad we could arrange the ATV experience for you quickly and that it became a highlight. That's more the kind of experience we want all our travelers to have.

Thank you again for the kind words about Soufiane, the riads, and the rest of your trip. Your feedback helps us improve, and we're grateful you've shared it so honestly with us.

All the best,
Abdel

The trip overall was incredible!
Peru | Sep 27 - Oct 9, 2025

J
Jeremy B.
Ashburn, VA | Reviewed on Oct 13, 2025
The trip overall was incredible! It was so easy to navigate so many things, and would have been incredibly challenging to coordinate ourselves. We would use KimKim again. Read more

The trip overall was incredible! It was so easy to navigate so many things, and would have been incredibly challenging to coordinate ourselves. We would use KimKim again.

Activity Review
Urban Kitchen Experience
Urban Kitchen Experience
Lima

Patrick and his assistant were incredible, welcoming, and honestly it was some of the best food we ate on our entire trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Oct 13, 2025

Hi Jeremy,

I’m really glad to hear you had such an amazing trip! 😊 It’s great to know everything went smoothly—and even better that you’d travel with KimKim again. Hope to see you back in Peru one day!

Warmly,
Liz

I don't think could add much more than what m...
Morocco | Sep 29 - Oct 6, 2025

C
Carol N.
Middleborough, MA | Reviewed on Oct 13, 2025
I don't think could add much more than what my travel partner had to say. Most importantly was what made the trip, and that was Faissal Badreddine!! We can't imagine having done this without him. Absolutely beyond expectations. He introduced us to many great people and places, made food suggestions . He clearly went out of his way to make sure we were happy, safe. The food tour, Ait Benhaddou, hot air ballon ride. All icing on the cake. We had many guides and I am not sure I can remember... Read more

I don't think could add much more than what my travel partner had to say. Most importantly was what made the trip, and that was Faissal Badreddine!! We can't imagine having done this without him. Absolutely beyond expectations. He introduced us to many great people and places, made food suggestions . He clearly went out of his way to make sure we were happy, safe. The food tour, Ait Benhaddou, hot air ballon ride. All icing on the cake. We had many guides and I am not sure I can remember them all but Mohamed was great, lots of fun on the food tour, encouraging us to try everything, even the snail soup! It was good. Sharif was also a great guide and shared his knowledge of Fez. Rabat, Meknes, Volubilis, Chefchaouen, all amazing and grateful to have seen them all. Faissel even arranged a guide, Omar, to take us on a hike at Akchour. Great hike, good to be out of the car for a bit. So many amazing experiences. The medinas sounded like they could be a scary place, (I don't like knowing I may get lost), but we managed to navigate them, only getting lost once. We never felt unsafe. Faissel checked on us all the time when he was not with us, making sure we didn't need anything. All in all the trip was beyond any expectations I had. Beautiful country and people. Thank you Ali and Said

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Oct 13, 2025
Hi Carol, Thank you so much for your wonderful review and for sharing your heartfelt feedback!
We’re truly glad to hear how much you enjoyed your journey through Morocco and that Faissal made such a positive impact on your experience. He and the rest of our team including Mohamed, Sharif, and Omar will be so happy to hear your kind words.
It’s great to know you loved the mix of cultural experiences, from the food tour and hot air balloon ride to exploring Ait Benhaddou, Chefchaouen, and... Read more

Hi Carol,

Thank you so much for your wonderful review and for sharing your heartfelt feedback!
We’re truly glad to hear how much you enjoyed your journey through Morocco and that Faissal made such a positive impact on your experience. He and the rest of our team including Mohamed, Sharif, and Omar will be so happy to hear your kind words.

It’s great to know you loved the mix of cultural experiences, from the food tour and hot air balloon ride to exploring Ait Benhaddou, Chefchaouen, and the beautiful trails of Akchour. We couldn’t be happier that you felt safe, cared for, and well looked after throughout your trip.

Thank you again for trusting us to plan your Moroccan adventure. We hope to welcome you back one day for more discoveries and warm hospitality!

Warm regards,
Ali

Our arrival in Portugal was seamless. Picked ...
Portugal | Oct 6 - Oct 11, 2025

C
Carol N.
Middleborough, MA | Reviewed on Oct 13, 2025
Our arrival in Portugal was seamless. Picked up at the airport by Jose and taken to the beautiful PortoBay Flores. Wehad a great evening walking tour with Andre. He was very knowledgable and shared much history with us. I must say I wasn't expecting all those hills! That said, I conquered. The trip to the Duoro Valley with wine tasting and lunch was spectacular. Philip made the day. Clearly he has a passion for this area and he shared that with us. I loved the family story behind the Quinta... Read more

Our arrival in Portugal was seamless. Picked up at the airport by Jose and taken to the beautiful PortoBay Flores. Wehad a great evening walking tour with Andre. He was very knowledgable and shared much history with us. I must say I wasn't expecting all those hills! That said, I conquered. The trip to the Duoro Valley with wine tasting and lunch was spectacular. Philip made the day. Clearly he has a passion for this area and he shared that with us. I loved the family story behind the Quinta Do Roncao! Such love and warmth shared with us from Eunice, vineyard owner. Such a full and memorable day. The next day we were off to Lisbon. We were picked up by our driver, Albano. At our request, he was happy to make an unexpected quick detour to Obidos. We were so grateful. Such a beautiful place and we were thrilled to have had the opportunity to visit. In Lisbon we were taken to the Hotel Britania Art Deco. Yet another gorgeous, comfortable , welcoming place. Our tuk tuk tour with Catarina was a great way to get around and get the lay of then land. In the evening Pedro took us to enjoy dinner with Fado experience. Very enjoyable. Finally we had a fabulously full day in Sintra and Cascais. Nuno, so very passionate about the Pena Palace and its history and regailed us with so many stories of the past.He even managed to get us a visit at the Chalet of the Condessa d' Elda. Such an unusual and beautiful place and well worth the long walk from the palace. What can I say about the Initiation Well?? Certainly a site not to be missed, but very crowded. Though it was crowded the line did move along fairly quickly. So many experiences here in Portugal and I am sure I probably forgot some people or places. I'm exhausted!! The only thing I would have changed would have been taking 2 days in Sintra. We could have spent so much more time exploring that area. Guess we will have to come back. Thank you Adam for all your help and for keeping track of us while we were traveling.

Local specialist: Adam Gomez

Iceland Anniversary Trip
Iceland | Oct 6 - Oct 11, 2025

christian
christian S.
Chicago, IL | Reviewed on Oct 13, 2025
This trip was incredible! The accomodations at the Exeter were nice and what we needed for the trip. The Blue Lagoon experience and water massage was wonderful. My wife fell asleep she was so relaxed. The Southern coast trip was fun. With the change in who was running that excursion we werent expectiong to experience walking on the glacier which was a wonderful surprise. My wife loved the horseback riding and food walk. The food was incredible. Sadly we didnt see the northern lights but that... Read more

This trip was incredible! The accomodations at the Exeter were nice and what we needed for the trip. The Blue Lagoon experience and water massage was wonderful. My wife fell asleep she was so relaxed. The Southern coast trip was fun. With the change in who was running that excursion we werent expectiong to experience walking on the glacier which was a wonderful surprise. My wife loved the horseback riding and food walk. The food was incredible. Sadly we didnt see the northern lights but that was still my favorite part of the trip. The golden circle tour was fun. We enjoyed getting to hike a bit and see the kesid crater and the geysers. The last day was my favorite overall. The guide was awesome, animated and fun. The cliffs, lava tunnel and mountains were incredible to see with the low hanging clouds even in the rain. Really gave you the idea of how the vikings believed some of the things they did. Overall an incredible experience.

Hotel Review
Exeter Hotel by Keahotels
Reykjavík
Authenticity & Character
Modern aeacthetic
Location
Right near everything
Staff
Cleanliness & Comfort
Activity Reviews
Snæfellsnes Day Trip
Snæfellsnes Day Trip
Reykjavík

Everything about this one was amazing.

Quality of Experience
Guides, Drivers and Staff
Fantastic. Super friendly and engaging
Transport
Golden Circle Day Trip
Golden Circle Day Trip
Reykjavík

Wonderdul trip. Enjoyed the more laid back feel.

Quality of Experience
Guides, Drivers and Staff
Transport
Northern Lights & Stargazing
Northern Lights & Stargazing
Reykjavík

Beautiful night though it was super windy and disnt see anything.

Quality of Experience
Guides, Drivers and Staff
Transport
Icelandic Food Walk
Icelandic Food Walk
Reykjavík

Great food the whole time. Guide was unbelievably good. Super friendly and engaging

Quality of Experience
Guides, Drivers and Staff
Transport
Horses and Hot Springs
Horses and Hot Springs
Iceland

My wifes favorite activity. Rained the way out sunny the way back. Got two experiences in one trip

Quality of Experience
Guides, Drivers and Staff
Transport
South Coast Day Trip
South Coast Day Trip
Reykjavík

Loved getting to hike on the glacier and alk the black sand beach!

Quality of Experience
Guides, Drivers and Staff
Not very engaging
Transport
Blue Lagoon Premium Admission
Blue Lagoon Premium Admission
Iceland
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Oct 14, 2025

I'm so glad you both had such a wonderful experience! It was a pleasure working with you and crafting this once-in-a-lifetime anniversary adventure. When you're ready to go back for another chance at the northern lights, we'll be looking forward to working with you again 😊

A very well planned vacation
France | Sep 26 - Oct 5, 2025

Tom
Tom G.
Dallas, TX | Reviewed on Oct 13, 2025
The trip was great. Justine set up every step of the way. We started with a list of sites we wanted to see in Italy and France and a time frame for the trip. She took it from there.
We nicknamed the trip "Trains, planes and automobiles". She booked every step of the way. The hotel rooms were all 1st class and in "safe" areas. The chauffer transfers were on time and more than just a ride. One example was the transfer from our hotel in Paris to the train station. The driver picked us up on...
Read more

The trip was great. Justine set up every step of the way. We started with a list of sites we wanted to see in Italy and France and a time frame for the trip. She took it from there.
We nicknamed the trip "Trains, planes and automobiles". She booked every step of the way. The hotel rooms were all 1st class and in "safe" areas. The chauffer transfers were on time and more than just a ride. One example was the transfer from our hotel in Paris to the train station. The driver picked us up on time, loaded our luggage and drove us to the train station. When we arrived, she grabbed our luggage and walked us into the train station to our train platform. This was above and beyond.
Our guided tours in Italy and France were personal guided tours. Not a group of 20 or 30 people with headsets trying to follow a wandering guide. By personal, I mean we were the only people on the tour with the guide. Very personal and informative. We had a one-on-one informative tour on all of the tours.
The train travel was all booked as first class and the car rentals were top of the line vehicles. We were given clear instructions on where to pick up and where to drop off the rentals.
We were able to enjoy a personalized tour of each of the sites we had chosen and did not have to worry about the travel or overnight details.
We would highly recommend KimKim and Justine for an enjoyable, personalized, and carefree vacation.

Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Arnas | Replied on Oct 14, 2025

Bonjour Tom,

I’m so happy to hear you and your family had such a wonderful experience! It was a pleasure planning your trip and making sure every detail was taken care of so you could just relax and enjoy. Your kind words mean so much, and I’m thrilled the personalized tours, smooth transfers, and first-class arrangements made your journey special. Thank you for trusting me with your adventure—what a joy to be part of it!

If you ever want to come back to France ! I am only a message away !
Thanks again for trusting Kimkim !

McIntosh trip to Italy
Italy | Sep 28 - Oct 11, 2025

Lynn
Lynn M.
Ashburn, VA | Reviewed on Oct 13, 2025
The initial online planning process at KimKim.com is very user friendly and easy to navigate. I appreciate the photos and descriptions of the destinations. This was our second Kim Kim trip to Europe and we were very pleased with how it went. Sonia is a wonderful Italy specialist . Also , our concierge , Roberta was amazing . After an initial travel mistake on the part of my husband and I, she was kind and assisted us on
What’s app for the duration of our trip.
On our planning phone...
Read more

The initial online planning process at KimKim.com is very user friendly and easy to navigate. I appreciate the photos and descriptions of the destinations. This was our second Kim Kim trip to Europe and we were very pleased with how it went. Sonia is a wonderful Italy specialist . Also , our concierge , Roberta was amazing . After an initial travel mistake on the part of my husband and I, she was kind and assisted us on
What’s app for the duration of our trip.
On our planning phone call, Sonia really listened to what we desired to do on our trip as well as how we like to travel. Our accommodations and tours were great. All of our transfers and the gentlemen who drove us were fantastic. They definitely made getting from point A to B easier and we saw many different cities.
As for our tours , I was impressed with Livtours and their product. Everyone from, Lara in Milan , Sara N. And Linda in Rome and Andy in Tivoli were awesome guides. All of them are so knowledgeable and a pleasure to be around. The Rome in Sidecar Vespa tour was also so much fun. Claudio and his team were awesome!

Hotel Reviews
Hotel Carnival Palace
Venice

Beautiful hotel and Daniel assisted us with our transfer and water taxis. He gave us a great dinner recommendation and was a pleasure to spend time with.

Authenticity & Character
Location
Staff
Great stuff and bartender
Cleanliness & Comfort
Hotel Della Conciliazione
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOTEL VILLA CAMPOMAGGIO Resort & SPA
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Castri 1874
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marina Piccola
Manarola
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Uptown Palace Milan
Milan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full day excursion to Lake Como from Milan (small group)
Full day excursion to Lake Como from Milan (small group)
Italy

Unfortunately due to a travel mistake, ( my husband and I were at fault) we did not do this tour.

Milan Last Supper Tour with City Highlights & Duomo
Milan Last Supper Tour with City Highlights & Duomo
Milan
Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice

Beautiful time of day to go 6pm at sunset! Great memory . Our gondolier spoke to everyone but us , lol( his coworkers )overall a great experience.

Quality of Experience
Guides, Drivers and Staff
Group orientation walking guided tour of Venice highlights (no inner visits)
Group orientation walking guided tour of Venice highlights (no inner visits)
Italy

A bit too large of a group ( a woman got lost on the tour) it was difficult hearing the guide, but it was still an overall good experience and intro to Venice.

Quality of Experience
Guides, Drivers and Staff
Transport
Small group tour of Tivoli
Small group tour of Tivoli
Rome

Beautiful,unique tour! Andy is an awesome guide

Quality of Experience
Guides, Drivers and Staff
Transport
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Rome

Great tour a bit hard to hear a coliseum , would recommend the headsets to hear a bit better but Linda was a great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Rome
Quality of Experience
Very busy , but overall great experience
Guides, Drivers and Staff
Small group tour of Vespa ride
Small group tour of Vespa ride
Rome

Great drivers and Claudio was a fantastic guide and picture taker!

Quality of Experience
Guides, Drivers and Staff
Transport
Ferrari rental car for a day
Ferrari rental car for a day
Tuscany

The young man who dropped the car off was very professional and informative with good suggestions where to drive. My husband loved ( me too) his experience with the Ferrari.

Quality of Experience
Guides, Drivers and Staff
Transport
Private e-bike tour in the Tuscany Countryside with a cooking class experience, wine tasting and Tuscan lunch
Private e-bike tour in the Tuscany Countryside with a cooking class experience, wine tasting and Tuscan lunch
Italy

Tuscany is beautiful and Sam was a great e-bike guide ! We enjoyed our cooking class/wine tasting at the Complicita winery! Our teacher was great ( her name escapes me ,sorry).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
1 hour with the David
1 hour with the David
Florence

Great tour , just a very crowded space, difficult to hear at times

Quality of Experience
Guides, Drivers and Staff
Hike the Villages of Cinque Terre
Hike the Villages of Cinque Terre
Italy

Our guide , Andrea was awesome at the Cinque Terre. He was very knowledgeable and considerate, taught us about using the train system and had good restaurant recommendations.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Oct 14, 2025

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your second KimKim trip and that everything - from the planning phase to on-the-ground support from our Concierge - made your experience special. It’s great to know you loved your tours and guides as well. We truly appreciate your kind words and hope to welcome you back for another adventure soon!

Our trip to Italy
Italy | Oct 1 - Oct 10, 2025

Kevin
Kevin R.
Newark, NJ | Reviewed on Oct 13, 2025
Our trip to Italy was absolutely amazing thanks to the KimKim team! Every detail — from the hotels and excursions to the seamless communication throughout the journey — was handled flawlessly.
A special shout-out to Melanie and Fabrizio for their outstanding support, attention to detail, and genuine care in making sure everything went perfectly. Their recommendations and responsiveness made all the difference.
We couldn’t have asked for a smoother or more memorable experience — we’ll...
Read more

Our trip to Italy was absolutely amazing thanks to the KimKim team! Every detail — from the hotels and excursions to the seamless communication throughout the journey — was handled flawlessly.
A special shout-out to Melanie and Fabrizio for their outstanding support, attention to detail, and genuine care in making sure everything went perfectly. Their recommendations and responsiveness made all the difference.
We couldn’t have asked for a smoother or more memorable experience — we’ll definitely be using KimKim again for our next adventure!

Hotel Reviews
Hotel Luna Convento
Amalfi

This is an amazing hotel. Centrally located (4 minutes from town) The staff is wonderful and kind. Very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Central Wellness Hotel Sorrento
Sorrento

Very nice hotel. Updated and very clean. Staff is wonderful. Good location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Clarisse al Pantheon
Rome

Very nice hotel, Clean. The service here was top notch.

Authenticity & Character
Location
Centrally located
Staff
Cleanliness & Comfort
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Oct 13, 2025

Hi Kevin,

thank you so much for your review and for booking your special trip with me.
Me and the team are so happy you had a wonderful stay and everything went smoothly, and you definitely had the best weather for it too.

Thanks again and I look forward to helping you plan your next trip.

A presto,
Melanie

We went to Easter Island and San Pietro de A...
Chile | Oct 4 - Oct 11, 2025

J
Julie P.
Los Angeles, CA | Reviewed on Oct 13, 2025

We went to Easter Island and San Pietro de Altacama. Our tours were all amazing and the tripwas seamless. I think most of all I really like a lot of info and Riwal answered me real-time every time I asked a question!!! I would recommend Kimkim.

Local specialist: Riwal Le Derff
Riwal
Riwal Le Derff
Local specialist in Santiago & Quito | Replied on Oct 13, 2025

Hi Julie,
Thank you very much for your review; I really appreciate it. :)
It was a pleasure to follow and assist you during your trip! I can see you have some memorable souvenirs, and that is very important for me.

Best regards, :)
Riwal

Family vacation to Croatia
Croatia | Oct 2 - Oct 12, 2025

Sara
Sara M.
Tallahassee, FL | Reviewed on Oct 13, 2025
My husband, 11 year old son and I visited Split, the island of Korcula, and Dubrovnik for ten days in October. It was the most amazing and perfect trip we could have dreamed of. Our agent, Robi, made a point to get exactly what we wanted to do. Everything went perfectly, from the time the driver picked us up at the airport, to the time the driver dropped us off at the airport. Robi planned a cooking class for us, a private tour of a winery, a private tour of both old town Split and... Read more

My husband, 11 year old son and I visited Split, the island of Korcula, and Dubrovnik for ten days in October. It was the most amazing and perfect trip we could have dreamed of. Our agent, Robi, made a point to get exactly what we wanted to do. Everything went perfectly, from the time the driver picked us up at the airport, to the time the driver dropped us off at the airport. Robi planned a cooking class for us, a private tour of a winery, a private tour of both old town Split and Dubrovnik, a boat tour of the Elaphiti islands, and even was able to provide us a driver at the last minute for unplanned fun! The hotel accommodations were beautiful and clean. Robi went out of his way to make this a special, unforgettable experience for us. Robi’s local, personal knowledge of the area and culture really made it a memorable trip. If I could give him 100 stars out of 5 I would.

Hotel Reviews
Valamar Collection Dubrovnik President Hotel
Dubrovnik

The hotel is spectacular. There are amazing views from the lobby and the rooms. The staff went out of their way to remember us and be helpful to us. We had to catch a very early flight and the staff made sure we had breakfast to go and a bellman to help us with our luggage. The location is not walkable but there’s easy access to reliable bus transportation and we never had trouble calling an uber. There is a huge indoor pool, a nice sized outdoor pool and a fantastic beach club. The breakfast options were great with a huge variety and delicious smoothies, coffee and juices. The room was big, clean, and comfortable.

Authenticity & Character
The facility is clean, modern, and well maintained.
Location
The views are spectacular with access to a beach club. The only downside is the distance from Old Town but there’s easy access to bus transportation and taxis.
Staff
Super friendly with them remembering our names and going out of their way to be helpful.
Cleanliness & Comfort
The bathroom was huge with a separate shower stall and tub with heated floor!
Aminess Liburna Hotel
Korčula

Beautiful views and convenient for walking. The beds were comfortable. The carpet was a little worn but clean. Good breakfast.

Authenticity & Character
Beautiful views
Location
Easy walkability.
Staff
Cleanliness & Comfort
Cornaro Hotel
Split

This hotel was clean, beautiful and had very friendly staff. The location to Old Town Split was very convenient with easy walking access to everything. The breakfast was delicious with a huge selection.

Authenticity & Character
Amazing views
Location
Easy walkability. Convenient for exploring Old Town Split.
Staff
Friendly, helpful and spoke good English.
Cleanliness & Comfort
Everything was clean. They did a turn down service in the evening.
Activity Reviews
Goodbye Dubrovnik
Goodbye Dubrovnik
Dubrovnik

Our driver was on time and helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia

The guide was super informative and knowledgeable. She really specialized the tour for what we showed interest in and was so sweet to our 11 year old who was not nearly as interested in history as the adults.

Quality of Experience
Personalized tour with a super knowledgeable guide.
Guides, Drivers and Staff
Our guide was great and super sweet to our son.
Transport
We easily met the guide on time.
Private boat trip  to Elafiti islands
Private boat trip to Elafiti islands
Croatia

The boat trip was so fun. We went in October and it was too cool to swim but seeing the islands and the tiny towns was super interesting. Our guide was very friendly and a good captain. He had a cooler full of drinks ready for us.

Quality of Experience
Guides, Drivers and Staff
Super friendly, helpful and knowledgeable captain!
Transport
The boat was very spacious and comfortable. Our captain was so nice and made the day spectacular.
Wine tasting on Pelješac peninsula
Wine tasting on Pelješac peninsula
Croatia

The winery was very interesting even for our 11 year old. The wine was delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Pelješac penisula and Ston- triple atraction - from Korčula
Pelješac penisula and Ston- triple atraction - from Korčula
Korčula

Our driver/guide Robi was amazing. He lined up a private tour of a winery and took us to the salt mines which my husband really wanted to see. He gave us a personalized tour of the area and even introduced to his family. This day really made us feel special. Robi made our vacation spectacular. We could not have asked for a better time.

Quality of Experience
Beautiful scenery, delicious wine, interesting tour, and an amazing guide.
Guides, Drivers and Staff
Robi’s knowledge of the area was unbeatable. He was a great guide for the whole trip.
Transport
The van was comfortable and easily held our luggage.
Visit to Korčula island and town
Visit to Korčula island and town
Korčula

There’s a long ferry ride to the island from Split but once you get there it’s a pretty little place.

Quality of Experience
Transport
Krka National Park- 1 days trip from Split
Krka National Park- 1 days trip from Split
Split

The park was beautiful. It was our only rainy day of the trip and we still enjoyed the park.

Quality of Experience
Split : Cooking Class, private or group
Split : Cooking Class, private or group
Split

Our chef was super accommodating to our dietary requests. My son and husband are not seafood eaters but the chef easily planned a menu around that. He took us to the markets, taught us stuff about the food and culture of Croatia and taught us three new dishes. He walked our son through bread making and taught me how to descale, gut, and cook a fresh fish. My husband, the more experienced cook in the family, even learned a thing or two. This class was one of the highlights of the trip.

Quality of Experience
The chef made a point to cater to our needs. We enjoyed the experience as family bonding time.
Guides, Drivers and Staff
Our chef was awesome. Taught us lots of new things about cooking, shopping in the area, wine, the culture, and more.
Transport
It was easy to find the chef and the walk around town was very interesting. The chef even went out of his way to show us the football stadium because he knew my husband was interested.
Explore Split and Diocletians palace
Explore Split and Diocletians palace
Split

Our guide was super friendly and knowledgeable about the area. He spoke great English and was very accommodating to our son.

Quality of Experience
Guides, Drivers and Staff
Arrival in Split and transfer to accommodation
Arrival in Split and transfer to accommodation
Split

The driver wass on time, friendly, and had a clearly marked sign for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Oct 14, 2025

Dear Sara,

Thank you very much for your warm words. I appreciate it very much. Thank you for your trust. I understand we are not a big and famous company, but we always do our best, and care for every single traveler.
Your feedback is great motivation to continue what we do.
It was a pleasure meeting your family and you in person. Its always nice to see faces behind the names.
Sending big regards to all of you and once again THANK YOU!!
Many regards from Croatia!

best

Robi

Our 30-day trip through northern Italy was vi...
Italy | Sep 14 - Oct 12, 2025

J
John C.
Ashburn, VA | Reviewed on Oct 13, 2025
Our 30-day trip through northern Italy was virtually flawless. Our trip planning partner (Arianna) did a great job listening to our interests (wine, food, cooking, and natural areas/lakes/mountains) that we wanted to visit, and building an itinerary that met all of our expectations at a reasonable price. All transfers throughout our trip were on-time, and our drivers were courteous and professional. Our guides for each tour were top-notch and very friendly and personable, and while we may... Read more

Our 30-day trip through northern Italy was virtually flawless. Our trip planning partner (Arianna) did a great job listening to our interests (wine, food, cooking, and natural areas/lakes/mountains) that we wanted to visit, and building an itinerary that met all of our expectations at a reasonable price. All transfers throughout our trip were on-time, and our drivers were courteous and professional. Our guides for each tour were top-notch and very friendly and personable, and while we may not recall their names, our most memorable tours were as follows (not necessarily in rank order): the truffle hunt; the cooking class on Lake Como and the cooking class in Florence; the back-roads/less touristy places tour in Venice, Murano glass factory, Ricchi Winery (near Lake Garda) with lunch in a vineyard, the tour of four of the five villages of Cinque Terre, the sunset food tour and tasting in Bologna, and the parmesan-reggiano and balsamic vinegar tours in Modena. Above all, our daily conversations (via WhatsApp) with Francesca were very helpful in keeping us on-track, and also very pleasant and enjoyable. It is very clear to us that Arianna and Francesca are passionately committed to doing everything they can to help each customer thoroughly enjoy their vacation.

Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Oct 15, 2025

Ciao John,
Thank you so much for your heartfelt review!
We’re delighted to know your 30-day journey through northern Italy was everything you hoped for.
Attention to detail is something we truly care about, as well as selecting our trusted partners, such as the experienced and friendly guides that you met during your trip.
We will be happy to welcome you in Italy anytime to continue the exploration!
Arianna & the Storywalking Team

A perfectly planned trip beyond our expectations! 5🌟
Iceland | Oct 3 - Oct 10, 2025

Nicole
Nicole L.
Seattle, WA | Reviewed on Oct 13, 2025
Our trip planned by Othman was absolutely exceptional. From the very start, he took the time to really listen to what we wanted and tailored everything perfectly to suit us. He was always quick to respond with thoughtful, helpful suggestions and creative ideas that showed how much he understood our preferences. Despite the 7hr time difference, communication was seamless. Othman was consistently reliable, on time with every detail, and made the entire process stress-free. The trip itself... Read more

Our trip planned by Othman was absolutely exceptional. From the very start, he took the time to really listen to what we wanted and tailored everything perfectly to suit us. He was always quick to respond with thoughtful, helpful suggestions and creative ideas that showed how much he understood our preferences.

Despite the 7hr time difference, communication was seamless. Othman was consistently reliable, on time with every detail, and made the entire process stress-free. The trip itself exceeded anything we could have dreamed up on our own. Every part of it felt carefully curated, from the well known highlights to the hidden gems we’d never have discovered from any guidebook or online source.

Even as two people who have both lived abroad and traveled extensively, we were genuinely impressed. The experience felt personal, authentic, and beautifully organized and the price was absolutely fair for the level of service we received.

We’ll definitely be using kimkim again, and most importantly, we’ll be requesting to work with Othman if it’s possible to do so. A flawless experience from start to finish. 100% recommended for a more personalized travel experience and booking.

Hotel Reviews
Hotel Katla by Keahotels
Vík

Lovely breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The
Basalt Hotel
Borgarnes

We saw the Northern Lights!! Wonderful location and Sofia and her husband were exceptionally helpful and lovely to meet and we really appreciated their kindness and friendly natures.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Greenhouse Hotel
Hveragerdi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eyja Guldsmeden Hotel
Reykjavik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Caves of Hella - The Underworld of the South
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Glacier Hike and Ice Cave Tour
Iceland

Wonderful all around!! Jacob/Yacob was a fabulous guide and super informative, helpful and friendly

Quality of Experience
Guides, Drivers and Staff
Transport
Fjallsarlon glacier lagoon zodiac boat tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Othman A
Othman
Othman A
Local specialist in Montreal / Iceland | Replied on Oct 14, 2025

Hi Nicole! Thank you so much for your wonderful words! I’m really happy to hear you and Jake enjoyed the trip and that everything felt personal and seamless. It was a real pleasure planning your Iceland adventure. I truly appreciate your trust and hope our paths cross again on another journey!

Wonderful two week trip in Japan
Japan | Sep 21 - Oct 4, 2025

J
Joy W.
Canada | Reviewed on Oct 13, 2025
Eleanor was very helpful in planning our trip. She provided activity and planning suggestions and was receptive to our feedback in order to build a two-week itinerary to Japan.
The trip itself went off without a hitch, which is a testament to the planning and organizing that Eleanor and the Kim Kim team did. Japan was amazing and we enjoyed all of the activities that were either planned or recommended on our free days. We also appreciated the contact that we had from Eleanor throughout the...
Read more

Eleanor was very helpful in planning our trip. She provided activity and planning suggestions and was receptive to our feedback in order to build a two-week itinerary to Japan.
The trip itself went off without a hitch, which is a testament to the planning and organizing that Eleanor and the Kim Kim team did. Japan was amazing and we enjoyed all of the activities that were either planned or recommended on our free days. We also appreciated the contact that we had from Eleanor throughout the trip in her efforts to ensure the trip went smoothly.
Thank you for a wonderful and relaxing trip. We both truly felt spoiled by this experience.

Hotel Reviews
Hakone Kowakien TEN-YU
Hakone

Very relaxing vibe at this hotel. The rooms were very spacious. It was nice to have a sitting area in the room and we also enjoyed the balcony space and private onsen. The shared onsen space was lovely - I definitely preferred the garden view with the waterfall. The only feedback that I would have is that the restaurant buffet menu tries too hard to cater to different tastes and the food might be better if they focused on just several dishes rather than a vast array.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
VIA INN Prime Kyotoeki Hachijoguchi JR-West Group
Kyoto

Very well located near the Kyoto train station. Despite this, the neighbourhood is very quiet with several good restaurants nearby. Room was comfortable and well sized as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kanazawa & Shirakawa-go Tour with Local Experiences
Kanazawa & Shirakawa-go Tour with Local Experiences
Kanazawa

This was a great tour. We weren't fully sure about the full day tour, but the time flew by so quickly. We learned alot and appreciated having time both with our guide and for free exploration. We also enjoyed the craft activities. Our guide Yasushi was very talented in his ability to share his knowledge and passion for his home city.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka

The food was delicious and our guide was very informative not only about the food, but the Kansai region. It was lovely to be able to meet other people who also enjoy food.

Quality of Experience
Guides, Drivers and Staff
 Grand Sumo Tournament Viewing Tour (Group Tour)
Grand Sumo Tournament Viewing Tour (Group Tour)
Tokyo

We feel so lucky to have been able to experience sumo. The tour was helpful in understanding the history and the sport. Our tour guide obviously really loved sumo and she shared her enthusiasm with us. I will definitely recommend this to anyone going to Japan in the future during tournament time.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Oct 18, 2025

Hi Joy,

Thank you so much for your lovely and detailed feedback! I'm so happy to hear you had a wonderful trip and that everything worked out so well. It was such a great pleasure helping you & Ryan plan this journey, and I'm truly glad it gave you so many wonderful memories to bring home.

All the best,
Eleanor

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.