Kimkim Trip Reviews

4.8
Based on 21,301 ratings
Read 21,301 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Thanks for planning a lovely trip for our 25th Anniversary
Italy | May 14 - May 27, 2026

L
Laurie E.
Seattle, WA | Reviewed on Jun 02, 2026
We were overall very happy with the trip. The transfers for the most part and the stays were all great. And most of our tours were amazing. We also loved the details of little celebrations of our anniversary in each one of our lodgings. The ease of planning a multi stay trip in Italy was the best part, as all this planning would have taken us weeks on our own.
We had a couple of minor inconveniences, but otherwise were so pleased with the entire experience.
Our transfer to Cinque Terre...
Read more

We were overall very happy with the trip. The transfers for the most part and the stays were all great. And most of our tours were amazing. We also loved the details of little celebrations of our anniversary in each one of our lodgings. The ease of planning a multi stay trip in Italy was the best part, as all this planning would have taken us weeks on our own.
We had a couple of minor inconveniences, but otherwise were so pleased with the entire experience.
Our transfer to Cinque Terre could have been a bit smoother. We figured out easily how to get the car in Rome and then drive to Tuscany easily, based on instructions. After Tuscany, however ,there was some information we were missing. We needed to get the car to the drop off in La Spezia and then get on the train there to get to our lodging. None of this was mentioned in the transfer details. We also had to take a bus in La Spezia to the train station from the car drop off, also not mentioned. We managed this all fine, but would have been nice to know prior to the day of travel.
We were very grateful for the nice upgrade to rooms in Monterosso since we think the original hotel we were booked in was closed for repairs. This was a wonderful stay and we were treated so kindly there by the hostess Tamara.
Our other tours were very well done. The itinerary indicated that all the tour guides would be advised of my celiac disease and inability to eat gluten. The tours that included food were not all advised and on the boat tour in Cinque Terre the guide felt terrible as the boat had not loaded any GF items to make up for the appetizer, bread, or dessert for me. I was disappointed at this as was my husband as he was eating all the food and I could only eat the fish and salad. Lisa, our guide in Rome for our food tour was advised however and made sure that I had GF options for the majority of the tour. She was amazing as a first guide to start out the trip and we loved Rome even more because of her. Also our second food tour in Rome, dinner with a local, was in the same restaurant as one of our stops with Lisa. This would have been hard to predict, and overall did not take away from the experience, but it would have been nice to try a different restaurant. That guide, although I can't remember her name was amazing. She was a college student and had a great perspective on Italy.
The tour from Radda was a bit odd as the guide did not seem to know what our tour was supposed to entail and had some difficulty with English. We did a 10 k loop hiking which was fabulous and the scenery was amazing and the guide gave us a lot of good info about the area and local flora and fauna in English. However, that tour was supposed to include a wine tasting at the end and she did not have that as part of the tour.
Overall this was a lovely trip and having everything mostly planned for us was a life saver with our busy schedules. We also appreciated the detailed attention to the transfers at the beginning and end of the trip, as those long travel days are a lot.
Beatriz had great communication and going forward we have already planned on using KimKim for our next trip to Europe.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 01, 2026
Hi Laurie! Thank you so much for your wonderful review! It truly makes me happy to hear that you had a memorable anniversary trip and that all the planning allowed you to simply relax and enjoy your time together. I also really appreciate you taking the time to share the areas where we can improve, and regarding your gluten-free requirements, we did notify all of the guides in advance, so I'll review with our local partners where that communication was missed to help ensure it doesn't happen... Read more

Hi Laurie! Thank you so much for your wonderful review! It truly makes me happy to hear that you had a memorable anniversary trip and that all the planning allowed you to simply relax and enjoy your time together. I also really appreciate you taking the time to share the areas where we can improve, and regarding your gluten-free requirements, we did notify all of the guides in advance, so I'll review with our local partners where that communication was missed to help ensure it doesn't happen again. It was a real pleasure helping you plan this special trip, and I hope to have the opportunity to help you with your next European adventure! :) Best regards, Bea.

Our Amazing Trip to Greece
Greece | May 23 - Jun 1, 2026

A
Aaron W.
Upland, CA | Reviewed on Jun 02, 2026
Sydney planned an amazing trip to Greece. She took thoughts on what we wanted to experience and turned it into a reality. From Athens to Milos to Santorini to Crete, we were able to experience all of Greece. The private tours, the private sunset cruise, and I can go on and on and on. Sydney is the best and KimKim too! Thank you for another well thought out and planned trip! Read more

Sydney planned an amazing trip to Greece. She took thoughts on what we wanted to experience and turned it into a reality. From Athens to Milos to Santorini to Crete, we were able to experience all of Greece. The private tours, the private sunset cruise, and I can go on and on and on.

Sydney is the best and KimKim too!

Thank you for another well thought out and planned trip!

Hotel Reviews
Phaea Blue Palace
Agios Nikolaos

This was the highlight of our trip. The BEST hotel I have ever stayed in my entire life. I cannot say enough good things about this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ducato di Oia Boutique Hotel
Santorini

It was a bit on the older side - the room was not as nice as the other 2 hotels. But the service was impeccable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Santa Maria Luxury Suites & Spa
Milos, Cyclades
Elia Ermou Athens Hotel
Athens
Activity Reviews
Crete Wine & Culture Adventure: Private Tour of Peza Wineries, Olive Oil, and Traditional Pottery
Crete Wine & Culture Adventure: Private Tour of Peza Wineries, Olive Oil, and Traditional Pottery
Heraklion

WOW! Another highlight for us! The best experience! Spyros was amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Spyros was the best guide, ever
Transport
Private Day Trip to Spinalonga Island
Private Day Trip to Spinalonga Island
Heraklion

We could have done this on our own. We were also supposed to have lunch included but we did not.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Sunset Caldera Cruise
Private Sunset Caldera Cruise
Santorini

WOW! The best!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-Guided Chasing the Santorini Sunset
Self-Guided Chasing the Santorini Sunset
Santorini
Half Day Kleftiko Catamaran Adventure
Half Day Kleftiko Catamaran Adventure
Milos

One of the best Catamaran experiences we have had. Great captain and staff, food was amazing. We could have not asked for a better experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day of Highlights
Private Day of Highlights
Milos

We really enjoyed the exclusivity of the day. Our guide was awesome. And we were able to see parts of Milos that we would have missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-guided Exploration of Plaka
Self-guided Exploration of Plaka
Milos
Acropolis Beat-the-Crowds Discovery Walk
Acropolis Beat-the-Crowds Discovery Walk
Athens
Local specialist: Sydney Hubbard
Sydney
Sydney Hubbard
Local specialist in kimkim HQ | Replied on Jun 03, 2026

Aaron,
I’m so glad you were able to experience such a beautiful mix of Athens, the islands, and Crete, and that the private experiences helped make the trip feel extra special. I'm excited to see where you and Cher go next! 🩵

A lovely vacation on short notice
Greece | May 14 - May 28, 2026

Sarah
Sarah M.
Los Angeles, CA | Reviewed on Jun 02, 2026

My cousin and I decided to go to Greece on short notice. Since we didn’t have time to do our usual planning we decided to let kimkim plan the itinerary and do the logistics. We told them we liked “off the beaten path” and they found beautiful unique places for us to go. All the guides were knowledgeable and delightful. Will definitely use kimkim in the future.

Local specialist: Siena Mueller

Our trip was booked as a 5 star adventure and...
China | Apr 17 - May 5, 2026

jim
jim k.
Los Angeles, CA | Reviewed on Jun 02, 2026
Our trip was booked as a 5 star adventure and everything meet our expectations! MANY THANKS TO HEIDI!!!
HEIDI WAS AWESOME, EASY TO WORK WITH AND EXCEEDED ALL OF OUR NEEDS. WHAT A JEWEL.
JIM
Read more

Our trip was booked as a 5 star adventure and everything meet our expectations!

MANY THANKS TO HEIDI!!!
HEIDI WAS AWESOME, EASY TO WORK WITH AND EXCEEDED ALL OF OUR NEEDS. WHAT A JEWEL.
JIM

Hotel Reviews
The Ritz-Carlton, Hong Kong
Banyan Tree Yangshuo
Guilin
Lijiang Pushang Hotel

Book the suites

Sofitel Xian On Renmin Square
The Peninsula Beijing
Beijing
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jun 03, 2026

Thank you so much for your kind words and wonderful feedback. I truly appreciate it!

It was a great pleasure working with you, and I’m delighted to hear that you had a positive experience and that the trip exceeded your expectations. Your support means a lot to me.

I would be very happy to assist you again in the future and help you plan your next destination. Looking forward to working with you again soon!

Mathia setup a wonderful trip for us, with a ...
Norway | May 15 - May 23, 2026

Diana
Diana R.
Chicago, IL | Reviewed on Jun 02, 2026
Mathia setup a wonderful trip for us, with a beautiful hotel in Oslo, then a train trip on the Flam scenic railway. Next stop was Aurland, which I loved our hotel there as well, with a gorgeous view of the fjord. My favorite part was traveling on the fjords to Balestrand (quaint villlage) and then on to Bergen. Our trip went very smoothly and I've highly recommended it to all my friends. Thanks so much Read more

Mathia setup a wonderful trip for us, with a beautiful hotel in Oslo, then a train trip on the Flam scenic railway. Next stop was Aurland, which I loved our hotel there as well, with a gorgeous view of the fjord. My favorite part was traveling on the fjords to Balestrand (quaint villlage) and then on to Bergen. Our trip went very smoothly and I've highly recommended it to all my friends. Thanks so much

Hotel Reviews
Bergen Børs Hotel
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Aurlandsfjord
Aurland
Authenticity & Character
Location
Staff
Amerikalinjen
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jun 02, 2026
Dear Diana,
Thank you very much for your kind words.
Planning this trip with you, Janis, and Glenn, was a real pleasure from start to finish. I truly appreciated how engaged and proactive you were throughout the planning process. You carefully considered my recommendations, provided thoughtful feedback, and worked collaboratively to create an itinerary that reflected your travel style and interests.
I am especially happy to hear that the locations along the Sognefjord, as well as the...
Read more

Dear Diana,
Thank you very much for your kind words.
Planning this trip with you, Janis, and Glenn, was a real pleasure from start to finish. I truly appreciated how engaged and proactive you were throughout the planning process. You carefully considered my recommendations, provided thoughtful feedback, and worked collaboratively to create an itinerary that reflected your travel style and interests.
I am especially happy to hear that the locations along the Sognefjord, as well as the accommodations and their beautiful surroundings, matched your expectations. Those places are among my favorites in Norway, and it is always rewarding to know that travelers enjoy them as much as I hoped they would.
You were wonderfully independent throughout the journey while remaining appreciative and positive at every stage of the trip, which made it especially enjoyable to assist you.
I sincerely hope that Norway has inspired you. There is still so much more to discover, and it would be exciting and a true privilege to be your travel specialist again when the time comes.
I wish you and your families all the best. :)
Mathia

A wonderful time was had by all
Greece | May 19 - May 29, 2026

Daphne
Daphne S.
Ashburn, VA | Reviewed on Jun 02, 2026
Good morning Eirini
We had a wonderful time in Greece. The hotels that you selected for us were great and we enjoyed our stay and each one of them.
Callan and I did the tour of the Acropolis Museum and the Acropolis with Poppy and she was wonderful. We learned so much she was patient. She answered every question that we had
I don’t remember the names of the other guides, but we thoroughly enjoyed the first wine tasting. He was knowledgeable and his wines were great.
The entire trip was...
Read more

Good morning Eirini
We had a wonderful time in Greece. The hotels that you selected for us were great and we enjoyed our stay and each one of them.
Callan and I did the tour of the Acropolis Museum and the Acropolis with Poppy and she was wonderful. We learned so much she was patient. She answered every question that we had
I don’t remember the names of the other guides, but we thoroughly enjoyed the first wine tasting. He was knowledgeable and his wines were great.
The entire trip was memorable, but I would have to say one of my favorite memories was in Lemeni - it was like a fairytale
The guides are all knowledgeable. I just wish my memory was better for their names.

I did not know what to expect in the southern part of Greece. I didn’t expect all the mountains, loved the small villages— it was really beautiful. We had a great time. Thank you for planning such a wonderful trip.
Daphne Seabert

Hotel Reviews
Althea Apartments
Pyrgos

This is a charming boutique, hotel, great location very nice staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Limeni Village Mani
Lakonia

This hotel is in a beautiful location, charming great vibes like a fairytale village

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ennea Muses Rooms & Suites
Nafplio

Lovely, boutique, hotel, good location, and good breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Urban Stripes Athens
Athens

The hotel was in a great location, clean and modern however, the breakfast could use an upgrade

Authenticity & Character
Breakfast
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ancient Olympia guided tour
Ancient Olympia guided tour
Greece

Wonderful experience we had the museum and site pretty much to ourselves as it was late afternoon The guide was very knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
The wines of Nemea tour
The wines of Nemea tour
Nafplio

Love the wine maker and learning about how wine is made and sold it was a fun experience and the wine was great

Quality of Experience
Food
The lunch was fantastic
Guides, Drivers and Staff
Transport
Acropolis & Museum tour
Acropolis & Museum tour
Athens

Our guide Poppy was so knowledgeable. She answered every question we had. Since it was afternoon, we practically had the museum to ourselves. It was quite wonderful. And the trip up to the Acropolis was fantastic

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on Jun 02, 2026

Thank you so much, dear Daphne!🙏
I will make sure to pass your kind words on to our partners and to Poppy as well.
I’m so happy to hear that you enjoyed your trip and that southern Greece exceeded your expectations. Limeni is one of my personal favourites too!
I would be delighted to welcome you back in the future to explore the northern part of Greece as well.
Wishing you all the very best,
Eirini

Enjoyable but not what we hoped for....
Japan | May 21 - May 27, 2026

MD
MD D.
Atlanta, GA | Reviewed on Jun 02, 2026
Overall we enjoyed our trip to Japan. We came back and reflected on what we did. There are things I definitely would have changed. I'm not sure we would have done more than a day trip tp Kyoto. It was just me and my 12 year old. I came to Japan for fun and futuristic experiences. I was trusting the guides but I should have done more of my own research. This is my first international travel that I had to plan myself. Having someone on the ground helped some but it wasn't the experience we were... Read more

Overall we enjoyed our trip to Japan. We came back and reflected on what we did. There are things I definitely would have changed. I'm not sure we would have done more than a day trip tp Kyoto. It was just me and my 12 year old. I came to Japan for fun and futuristic experiences. I was trusting the guides but I should have done more of my own research. This is my first international travel that I had to plan myself. Having someone on the ground helped some but it wasn't the experience we were hoping for.

The hotel in Tokyo was great. The place in Kyoto was really basic. That also made me long for Tokyo.

We took the anime tour. I wish they had a decent idea of what a 12 yo would really like to do. I felt like they were asking me to make suggestions even though they were guides. The male guide suggested a maid café for my son. That felt inappropriate. I wish I would have remembered the Pokémon Cafe. It wasnt suggested. Our guides were Masato and Melania. They were nice. It felt like we hit the tourist traps, places to buy pokemon cards and anime souvenirs. We went to a regular restaurant for lunch. It was good. The guides asked me fo pay for their modest lunch and I did. After that I guess it was over. They helped us get a cab and we left. Overall I'd rate it a 5 of 10.

Our plane arrived after an overnight delay. We basically lost a day and a half and didnt get to enjoy Tokyo at all bc of jet lag. We had a 15 hr flight. Not Kim Kim's fault but knowing what I know now, with only 7 days vacation I would have stayed in one city. By the time we recovered we were off to Kyoto. I would kind of think these are things the planner would recommend but I dont remember that being the case. A bit of a loss.

We enjoyed the ninja class and sushi making. We didn't enjoy being the only ones in the sessions but it is what it is. We weren’t able to take the bike tour. I will say that Leny suggested a food tour and I turned it down. I wish we had done that.

I also think it would have been helpful to have a 'places to see' type guide provided by Kim Kim ahead of time. We got a guide about customs and manners but that's all I recall. Overall Japan was cool. There were a lot of things I wish we had done in Tokyo but we didnt have the time or scheduled activities. I hope we can come back again and get the full Tokyo experience in the future.

I think Leny was helpful. I just didnt know what I didn't know so I wasnt sure what to ask about. Had I taken a stronger lead, I believe that would have yielded a better experience. It's just a lesson learned for my next international trip. Overall we give our trip to Japan a 7 out of 10. Thats cool but for one of the top travel destinations in the world, we hoped for more.

We did appreciate the Whatsapp updates and reminders for trains and activities.

Hotel Reviews
Koko hotel Kyoto Sanjo (formerly Hotel Wing)

This hotel was nice. Nothing about it was impressive. It was very standard. I appreciated the washing machines. Breakfast was okay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hard beds
PROSTYLE RYOKAN TOKYO ASAKUSA
Tokyo

We really loved this hotel. It was clean and comfortable. The drink station and sitting area in the lobby were inviting. The bathrooms felt elevated and the room had lots of thoughtful details.

Authenticity & Character
Felt elevated yey traditional. Little details were appreciated.
Location
We walked to Akihabara in 25 min taking in the city along the way.
Staff
Cleanliness & Comfort
Activity Reviews
Sushi Making Experience: Craft Authentic Sushi
Sushi Making Experience: Craft Authentic Sushi
Kyoto

The host was a sweetheart. We enjoyed this. She was patient with us both. She had great conversation and they have a nice takehome gift. We will be making sushi at home!

Anime, Manga, Game & Pop Culture Tour in Akihabara
Anime, Manga, Game & Pop Culture Tour in Akihabara
Tokyo

If felt like we went to tourist traps. Felt like more of a shopping tour. I was hoping for better suggested activities. I think Pokémon Cafe is better suited for a 12 yo than a Maid Café. Better explanations and discussion would have been appreciated. We didnt get a lot of that.

 Ninja 1-hour Hands-on Lesson by Japanese master in Kyoto -Entry
Ninja 1-hour Hands-on Lesson by Japanese master in Kyoto -Entry
Kyoto

Fun experience. We were the only ones in the class. Made for a personalized experience. Got to try things multiple times.

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Tokyo, Japan | Replied on Jun 09, 2026
Hi Melana, Thank you for taking the time to share such detailed feedback. I appreciate hearing your thoughts after having some time to reflect on the trip. I also wish we had connected more during your time in Japan. It was nice bumping into you at the Tokyo train station, and I hope you and your son created many wonderful memories together. I'm glad to hear that you enjoyed your stay in Tokyo, the ninja class, the sushi-making experience, and that the WhatsApp updates and reminders were... Read more

Hi Melana,

Thank you for taking the time to share such detailed feedback. I appreciate hearing your thoughts after having some time to reflect on the trip.

I also wish we had connected more during your time in Japan. It was nice bumping into you at the Tokyo train station, and I hope you and your son created many wonderful memories together.

I'm glad to hear that you enjoyed your stay in Tokyo, the ninja class, the sushi-making experience, and that the WhatsApp updates and reminders were helpful throughout your trip.

I wish you had more time in Tokyo.

Regarding Kyoto, I completely understand your perspective. Kyoto is included in many first-time Japan itineraries because it offers a different side of Japan through its temples, traditional neighborhoods, gardens, and cultural experiences. It is a destination enjoyed by travelers of all ages and provides a nice contrast to Tokyo's modern energy. That said, it sounds like Tokyo's modern and futuristic attractions were more aligned with what you and your son were looking for on this trip.

Regarding the accommodations, I tried to strike a balance between comfort, location, and your travel budget. My goal was to provide accommodations that were comfortable, well-located, and enjoyable while staying within the budget discussed, without compromising on quality and overall experience.

Thank you as well for sharing your thoughts about the Anime & Manga tour. This is usually one of our most popular and loved experiences for families and younger travelers, so I was surprised to hear that it didn't fully meet your expectations.

I noticed you mentioned the Pokémon Café. The reason I did not specifically recommend it during the planning stage is that it is one of Tokyo's most popular attractions, and reservations typically need to be secured well in advance directly by travelers. Availability can be extremely limited and often sells out within minutes of being released. Had I known Pokémon was a particular interest for your son, I would have certainly highlighted it earlier. Since the café can be difficult to secure, the guide focused on Pokémon merchandise shops, exclusive collectibles, and themed displays.

Regarding the guide's lunch, as well as the bike tour that you were unable to participate in, I am currently checking with our local partners to better understand what happened. I will be in touch with you directly once I have an update.

I also appreciate your suggestion about providing more recommendations for free time. Looking back, I could certainly have enriched the itinerary further with additional self-guided recommendations, family-friendly attractions, and hidden gems based on your interests.

Thank you again for your honest feedback. It helps us continue improving the traveler's experiences. Most importantly, I'm happy that you and your son had the opportunity to experience Japan together, and I hope the memories from the trip stay with you for years to come.

I will be in touch directly soon.

Sincerely,
Leny

We had an amazing trip to Ecuador!!
Ecuador | May 15 - May 30, 2026

C
C V.
Knoxville, TN | Reviewed on Jun 02, 2026
We had an amazing trip to Ecuador. Paul provided all the guidance we needed, listened to our requests, and tailored the itinerary to our preferences. Even better, he provided emergency assistance at the very beginning of our trip when our flight was grounded due to mechanical issues, requiring quick adjustments to our plans. He always answered promptly when we needed him. Janeanin and Mishell provided excellent help during our time in Cotopaxi, Baños, and Quito. We made amazing memories with... Read more

We had an amazing trip to Ecuador. Paul provided all the guidance we needed, listened to our requests, and tailored the itinerary to our preferences. Even better, he provided emergency assistance at the very beginning of our trip when our flight was grounded due to mechanical issues, requiring quick adjustments to our plans. He always answered promptly when we needed him. Janeanin and Mishell provided excellent help during our time in Cotopaxi, Baños, and Quito. We made amazing memories with a horseback ride (Cabalgata) in Cotopaxi, white-water rafting in Baños, a visit to the Mitad del Mundo museum, and trips to the Quito Teleférico and historic center.
We are so grateful to the entire team for making our vacation truly unforgettable.

Activity Reviews
Ride the Cable Car to Pichincha Volcano
Ride the Cable Car to Pichincha Volcano
Quito
Quality of Experience
Guides, Drivers and Staff
Transport
Quito City Tour
Quito City Tour
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the "Middle of the World"
Visit the "Middle of the World"
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Activities in Baños & Return to Quito
Activities in Baños & Return to Quito
Ecuador
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Cotopaxi National Park
Explore Cotopaxi National Park
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Jun 03, 2026

Hola Carmelo!

It makes me so happy to hear that you had an amazing family trip in Ecuador and enjoyed your time in our country, especially while celebrating such a special occasion as your wedding anniversary.

I’ll be sure to share your kind words with the entire team. They will be happy to hear them, as feedback like yours motivates us to continue welcoming travelers from around the world and helping them discover the beauty and wonders of Ecuador.

Wishing you all the best, and many more wonderful adventures ahead. 🤗

Warmly,
Paul

Overall, the trip was AMAZING! Hector was gr...
Spain | Sep 6 - Sep 13, 2025

Sue
Sue P.
Minneapolis, MN | Reviewed on Jun 02, 2026

Overall, the trip was AMAZING! Hector was great. Only misstep was the guide in Madrid. I total loser who didn't really seem interested in walking us around.

Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Jun 08, 2026
Hi Sue, Thank you very much for taking the time to share your feedback about your trip. I am delighted to hear that it was an amazing experience and that you had such a wonderful time. I also appreciate your comments regarding the tour in Madrid. We will certainly take your feedback into account, even though I am pleased that the rest of the trip went smoothly and met your expectations. It was a pleasure to assist you in planning this journey, and I hope to have the opportunity to help you... Read more

Hi Sue,

Thank you very much for taking the time to share your feedback about your trip. I am delighted to hear that it was an amazing experience and that you had such a wonderful time.

I also appreciate your comments regarding the tour in Madrid. We will certainly take your feedback into account, even though I am pleased that the rest of the trip went smoothly and met your expectations.

It was a pleasure to assist you in planning this journey, and I hope to have the opportunity to help you create another memorable trip in the future.

Thank you again for your trust, and I wish you all the best.
Héctor

New Zealand bucket list trip
New Zealand | May 21 - May 31, 2026

Colleen
Colleen i.
Ashburn, VA | Reviewed on Jun 02, 2026
Best excursions were the glow worm kayak at night and the funyak trip on the Dart River. Rotorua was a pleasant surprise how much I liked the area. What a relief to have a trip all planned out and well timed! Thanks Liz! Read more

Best excursions were the glow worm kayak at night and the funyak trip on the Dart River. Rotorua was a pleasant surprise how much I liked the area. What a relief to have a trip all planned out and well timed! Thanks Liz!

Hotel Reviews
The Rees Hotel
Queenstown

Beautiful hotel. We stayed here for the view but from our room it was obstructed by another building unfortunately. Great restaurant! Amazing staff who literally do it all - bar tend, shuttle driver, receptionist. Only complaint was too far to walk every time. About 40 min to town center.

Authenticity & Character
Location
View great but not convenient
Staff
Cleanliness & Comfort
The Hermitage Hotel
Mount Cook Village

Wow! The view out the window! Ski lodge vibes.

Authenticity & Character
Location
Amazing breakfast buffet
Staff
Cleanliness & Comfort
Regent of Rotorua
Rotorua

The room was huge and well located in town

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Travelodge Hotel Auckland Wynyard Quarter
Auckland

Great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Historic Steamship Cruise to Walter Peak Farm + BBQ Dinner
Historic Steamship Cruise to Walter Peak Farm + BBQ Dinner
Queenstown

Beautiful cruise out to station. Enjoyed the sheep show.

Quality of Experience
Food
Eat the sticky pudding!
Guides, Drivers and Staff
Transport
beautiful boat ride even in autumn. Lots of blankets to snuggle up with
Half Day Routeburn Trail
Half Day Routeburn Trail
Queenstown

Glad we made the waterfall overlook. Not sure it would have been worth it if we didn’t. Same drive as Glenorchy tour and funyak tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Jet-Boat Adventure & Funyak River Safari
Full-Day Jet-Boat Adventure & Funyak River Safari
Queenstown

So beautiful! So much fun!

Quality of Experience
Food
The picnic was great!
Guides, Drivers and Staff
Transport
Love the three different boat experiences
Half Day Glenorchy and Paradise Explorer
Half Day Glenorchy and Paradise Explorer
Queenstown

We could have skipped this. Nice guide but basically got to see all of the same area on funyak trip

Quality of Experience
Guides, Drivers and Staff
Enjoyed learning about conservation efforts in NZ
Transport
Appreciated a hotel pick up
4 Line Zip Line
4 Line Zip Line
Queenstown

Beautiful area to zip line through.

Quality of Experience
Guides, Drivers and Staff
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown

Fun way to get to the top. Great view and nice restaurant

Quality of Experience
Glacier Boat Trip -
Glacier Boat Trip -
Aoraki / Mount Cook Village

Liked it much more than I expected from the pics! Definitely worth doing.

Quality of Experience
Guides, Drivers and Staff
Transport
Mt Cook & The Glaciers
Mt Cook & The Glaciers
New Zealand

Well organized experience

Quality of Experience
Guides, Drivers and Staff
Transport
It was a helicopter! 😅
Big Sky Stargazing Adventure
Big Sky Stargazing Adventure
New Zealand

We had a partially cloudy night )4 stars because of that) but had an amazing guide to make up for it. What a great set up they have!

Quality of Experience
Guides, Drivers and Staff
Transport
Twilight Glow Worm Kayak Experience - 3 hour guided
Twilight Glow Worm Kayak Experience - 3 hour guided
Rotorua

One of my favorite experiences of the whole trip.

Quality of Experience
Guides, Drivers and Staff
They went above and beyond
Transport
TE Puia:  Te Ra (Day Pass) Guided tour (90 minutes)
TE Puia: Te Ra (Day Pass) Guided tour (90 minutes)
Rotorua

This was very informational and we enjoyed the stroll around the geothermal area after our tour was done.

Quality of Experience
Guides, Drivers and Staff
Mitai Cultural Experience & Dinner
Mitai Cultural Experience & Dinner
Rotorua

My adult kids loved the cultural show. They were worried it would be in some way disrespectful to the Māori people and were really impressed with the care and authenticity of the production. Plenty of food!

Quality of Experience
Food
Guides, Drivers and Staff
Auckland to Rotorua visiting Hobbiton with lunch
Auckland to Rotorua visiting Hobbiton with lunch
Auckland

Amazing!!! Just blown away by detail and the ability to go inside a hobbit hole!

Quality of Experience
Food
Great buffet
Guides, Drivers and Staff
Transport
90 Minute Weta Workshop Unleashed
90 Minute Weta Workshop Unleashed
Auckland

Great way to start our NZ adventure

Quality of Experience
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jun 08, 2026

Hello Colleen and Jeff,
Thank you for the thorough review. I'm super happy you enjoyed New Zealand.
It was really a pleasure to work with you and hope I am lucky enough to organize another trip in the future for your lovely family.

Liz

Costa Rica was our 4th trip with KimKim and i...
Costa Rica | May 23 - Jun 1, 2026

S
Shephali w.
Chicago, IL | Reviewed on Jun 02, 2026
Costa Rica was our 4th trip with KimKim and it was wonderful. We explored the Arenal volcano and lake in La Fortuna, the cloud forest in Monteverde and the beautiful coast and Manuel Antonio State park in Quepos/Aguirre. The trip included hiking, horseback riding, viewing wildlife and enjoying beach activities. The Koora Hotel was exceptional. Read more

Costa Rica was our 4th trip with KimKim and it was wonderful. We explored the Arenal volcano and lake in La Fortuna, the cloud forest in Monteverde and the beautiful coast and Manuel Antonio State park in Quepos/Aguirre. The trip included hiking, horseback riding, viewing wildlife and enjoying beach activities. The Koora Hotel was exceptional.

Hotel Review
Koora Hotel
Monteverde

First-class boutique hotel with spectacular views and even better service. We enjoyed a two-floor suite which was beautifully appointed. The food was exceptional and the staff was kind, attentive and always accessible. Highly recommend and would absolutely stay again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Catamaran Adventure with Barbecue
Morning Catamaran Adventure with Barbecue
Manuel Antonio

Nice activity if you'd like to see the beautiful coast line by boat. The crew were very good and the catamaran is spacious and well maintained. we enjoyed snorkeling in the cove and were able to view dolphins jumping alongside the boat.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Manuel Antonio

This is a must do for the area. would have preferred a longer guided hike in the park with more time to enjoy the beach. the main trail is very crowded with tourists and guides. we did see numerous birds, sloths, monkeys, insects and diverse landscapes.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Organic Farm & Spice Garden Visit
Private Organic Farm & Spice Garden Visit
Manuel Antonio

This was just ok. This experience is likely dependent on the guide. we were disappointed that we did not learn much about chocolate and coffee harvest and production and the quality of the tour and food was poor. would skip this.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
El Tigre Waterfalls Excursion
El Tigre Waterfalls Excursion
Monteverde

spectacular falls. kids loved swimming in the pools and climbing over the rocks. must see.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Private Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Must do. Jay was our tour guide and was the best guide we have ever had. He was extremely knowledgeable and passionate about the flora/fauna of the region. Beautiful hike, wonderful guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jun 02, 2026

Shephali!

It is wonderful to hear that the whole family had fun! I specially love that you were able to enjoy highlights of the country, such as Arenal and Manuel Antonio, while also enjoying lesser known gems such as El Tigre.

It was a pleasure to plan and support a trip for you and we hope to continue taking you on adventures anywhere you go 🗺️

Trip to Croatia
Croatia | May 17 - May 26, 2026

Irit
Irit B.
Austin, TX | Reviewed on Jun 02, 2026
Robi was a great planner and communicator. All of our logistics ( hotels, transfers and tours) were well organized and executed. He put in a lot of effort to also give us background history of every place we visited. Our hotels were within walking distance of all the attractions we came to see so we could walk out the door and start seeing the sights. He was always available to answer and questions we had. It really made the trip go ver smoothly and without a hitch. Thank you Robi for a great... Read more

Robi was a great planner and communicator. All of our logistics ( hotels, transfers and tours) were well organized and executed. He put in a lot of effort to also give us background history of every place we visited. Our hotels were within walking distance of all the attractions we came to see so we could walk out the door and start seeing the sights. He was always available to answer and questions we had. It really made the trip go ver smoothly and without a hitch. Thank you Robi for a great vacation!!!

Activity Reviews
Explore Split & Diocletian's palace
Explore Split & Diocletian's palace
Split

This is the main reason to go to Split. It was facinating to see the palace especially the underground foundation of the Palace. Don't miss it.

Quality of Experience
Guides, Drivers and Staff
Pero was a great guide for the Diocletian tour. Very intelegent and knowledable and spoke very good English.
Transport
Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia

This is a highlight of Dubrovnik. Don't miss this activity as it gives you the best views of the city and the ocean.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 03, 2026

Hi Irit,

Thank you very much for your feedback and nice words. It was a pleasure meeting you and your son, and i am happy to hear you had a great experience in the country.
Thank you for all the fast and kind correspondence, much appreciated.
Many regards to both of you from Croatia!
THANK YOU.
Best
Robi

Iceland Trip
Iceland | May 23 - May 31, 2026

R
Radhika R.
Newark, NJ | Reviewed on Jun 01, 2026
Emanuela did an outstanding job planning our Iceland trip. From the very beginning, she worked with patience, professionalism, and attention to detail, helping us organize every aspect of our journey.
The itinerary she put together was thorough and well organized, making our entire journey smooth and hassle-free. Everything went exactly as planned, and we never ran into any issues along the way. Her recommendations for hotels and activities were excellent, and the car arrangement was...
Read more

Emanuela did an outstanding job planning our Iceland trip. From the very beginning, she worked with patience, professionalism, and attention to detail, helping us organize every aspect of our journey.
The itinerary she put together was thorough and well organized, making our entire journey smooth and hassle-free. Everything went exactly as planned, and we never ran into any issues along the way. Her recommendations for hotels and activities were excellent, and the car arrangement was comfortable and convenient.
What impressed us most was her responsiveness and dedication to customer service. When we experienced issues with our wireless network, Emanuela immediately reached out to her local contacts and ensured the problem was resolved promptly.
Thanks to Emanuela’s hard work and attention to detail, we were able to relax and fully enjoy our vacation. We truly appreciate all her support and would highly recommend her to anyone planning a trip.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Jun 02, 2026

Dear Radhika,
Thank you so much for your beautiful review and for taking the time to write it.Your kind and heartwarming words truly made my day!

It was an absolute pleasure connecting with you and helping plan your unforgettable journey to Iceland. I'm delighted to hear that the trip lived up to your expectations and created such wonderful memories.

Thank you again for your trust and for sharing your experience. Wishing you many more amazing adventures ahead, and I hope our paths cross again for your next journey!
Warm regards,

Emanuela

North Iceland Adventure 2026!
Iceland | May 15 - May 21, 2026

P
Pietro L.
Los Angeles, CA | Reviewed on Jun 01, 2026
My wife and I spent a glorious 7 days exploring the Snæfellness Peninsula, Akureyri and out to Lake Myvatn with a day in Reykjavik at the end of our trip. We had the trip of a lifetime, and the major part of that was due to our local specialist extraordinaire, Guðmundur Óli, AKA Gummi. Gummi was very attentive to the vibe of the trip we were envisioning. He crafted a preliminary itinerary for us, and was great and speedy about making certain tweaks and adjustments, fine-tuning the... Read more

My wife and I spent a glorious 7 days exploring the Snæfellness Peninsula, Akureyri and out to Lake Myvatn with a day in Reykjavik at the end of our trip. We had the trip of a lifetime, and the major part of that was due to our local specialist extraordinaire, Guðmundur Óli, AKA Gummi.

Gummi was very attentive to the vibe of the trip we were envisioning. He crafted a preliminary itinerary for us, and was great and speedy about making certain tweaks and adjustments, fine-tuning the activities and sight-seeing to meet our requests. Once we arrived in Iceland, Gummi remained completely available and responsive to any of our questions, and if any problems arose he solved them in a matter of minutes, no matter what time of day. His down-to-the-minute itineraries were super helpful, as were the driving maps and personal recommendations he provided.

Iceland in and of itself, is a magical, wonderous place. In 7 days we got to see so many incredible things and experience so much that we could not have planned on our own. Even so, we know we've only scratched the surface of this beautiful country, and when we return, we'll be tapping Gummi to help us expand our explorations!!!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jun 01, 2026

Thank you for the kind review Pietro. I'v very happy to read that the trip was such a success :)
I hope you guys visit us soon again, and that time we have to make sure I have time to catch a drink or coffee with you!
Take care
Gummi

Costa Rica was wonderful. The people there a...
Costa Rica | May 12 - May 23, 2026

Christy
Christy L.
Indian Trail, NC | Reviewed on Jun 01, 2026
Costa Rica was wonderful. The people there are genuinely happy to have you there and show you their beautiful country. The first stop was Fortuna. We stayed at the Arenal Manoa and Hot Springs. None of us was ready to leave. It was fantastic, and so many things to do in Fortuna. You must get a massage. It is an open-air studio situated on the riverbank. We ziplined on the first full day. I was not sure about ziplining and almost chickened out. The guides with Sky Adventures Arenal... Read more

Costa Rica was wonderful. The people there are genuinely happy to have you there and show you their beautiful country. The first stop was Fortuna. We stayed at the Arenal Manoa and Hot Springs. None of us was ready to leave. It was fantastic, and so many things to do in Fortuna. You must get a massage. It is an open-air studio situated on the riverbank. We ziplined on the first full day. I was not sure about ziplining and almost chickened out. The guides with Sky Adventures Arenal were really fun and did not push you beyond what was comfortable; they helped you feel safe, and it was a really fun day. That evening, we had a traditional cooking class. Kathy was amazing. It was a private class, so she was able to tell us a lot about the history of the food we were making. It was one of our favorite days. On the second day, we hiked to Arenal Volcano and La Fortuna Waterfall. Our guide Melony was aceses!! She and our driver spotted a sloth- the only one we saw the whole time- a few scarlet macaws and a toucan. She seemed to really enjoy her job and was up for whatever we wanted to do. The next day was the coffee, chocolate, and sugar cane farm. It was interesting, but a long tour that covered a lot of the same things. We transferred to Nosara, and our place there was top-notch!! Our host at the Hotel Guiones was just lovely. She was so warm and welcoming. Jorge ran the front desk and was just as amazing. Henry, the chef, made magic with his food. Jorge booked a private boat for us one afternoon, and we went fishing. Such a great trip, and we caught several huge fish. They cleaned and filleted them for us. We brought them back, and Henry made a three-course, traditional Costa Rican meal for us that was the chef's kiss!! Henry makes breakfast every morning as well. I have celiac disease. He was very careful with my food and even made the most delicious GF bread I have ever eaten. We went snorkeling, and everyone saw a lot of fish and had a great time!! We had a wildlife-and-waterfall adventure hike scheduled, but it was canceled at the last minute. Be sure to check in with your excursion outfits because they do. not have your names; the agency that scheduled the tour has them, and we did not get the message. The third stop on our trip was Tamarindo. It was much more commercialized. The boys went scuba diving and had a great time. My daughter and I had a massage in our room, which was great, and walked around downtown. The beaches in Nosara and Tamarindo were super nice. The sunset was beautiful every day!! It rained a bit in the afternoons, but it never kept us from doing what we wanted to do. Every excursion had pineapple and sometimes watermelon for a snack. Best I have ever eaten, and I am from the south in the US, where watermelon is so good. Overall, it was a great trip. 100% we will visit Hotel Guones in Nosara again. I also forgot to mention that they have a chocolate shop there at the hotel that is to die for. They make their chocolate on site. I hate that we did not get more. If you have celiac disease, ask a lot of questions; people seem to be educated as to what gluten is and they can help you.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jun 16, 2026
Thank you for sharing, and loved reading through all your details! 🙌 It sounds like every stop delivered something special. The open-air massage on the riverbank, Kathy's private cooking class, Melony spotting that sloth — those are the kinds of moments that stick with you. And the Hotel Guiones experience in Nosara sounds amazing! Jorge booking a private fishing boat, Henry turning your fresh catch into a three-course meal, and making you GF bread from scratch? That's hospitality at its... Read more

Thank you for sharing, and loved reading through all your details! 🙌

It sounds like every stop delivered something special. The open-air massage on the riverbank, Kathy's private cooking class, Melony spotting that sloth — those are the kinds of moments that stick with you. And the Hotel Guiones experience in Nosara sounds amazing!

Jorge booking a private fishing boat, Henry turning your fresh catch into a three-course meal, and making you GF bread from scratch? That's hospitality at its finest. 🐟 🥖

So glad Costa Rica and its people treated you so well, and I have a feeling Nosara hasn't seen the last of you! Can't wait to help plan the next adventure. 🇨🇷

Dean was the best! We did a self guided tour ...
Ireland | May 21 - May 28, 2026

Onna
Onna L.
Fairhope, AL, USA | Reviewed on Jun 01, 2026
Dean was the best! We did a self guided tour and his guidance took us to the most beautiful places! When people ask, what my favorite part of the trip was…I say, I loved it all! The lush rolling green hills with sheep, the castles, the gorgeous beaches, the dramatic cliffs, the wild flowers, and the lovely sea side villages. Ireland will forever hold a place in my heart 💚 Thank you so much for this experience. Read more

Dean was the best! We did a self guided tour and his guidance took us to the most beautiful places! When people ask, what my favorite part of the trip was…I say, I loved it all! The lush rolling green hills with sheep, the castles, the gorgeous beaches, the dramatic cliffs, the wild flowers, and the lovely sea side villages. Ireland will forever hold a place in my heart 💚 Thank you so much for this experience.

Hotel Review
Doolin Inn
Doolin, Co. Clare

Lovely seaside Inn

Authenticity & Character
Beautiful seaside Inn
Location
Staff
Very friendly
Cleanliness & Comfort
Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Jun 07, 2026
Hi Onna Thank you so much for your kind words! It means the world to hear that you loved every part of your time in Ireland. From the rolling green hills and grazing sheep to the castles, beaches, cliffs, wildflowers, and charming seaside villages, it sounds like you truly experienced the magic that makes this country so special. I'm delighted that the self-guided tour helped you discover some of Ireland’s most beautiful places and create memories that will stay with you long after you've... Read more

Hi Onna

Thank you so much for your kind words!

It means the world to hear that you loved every part of your time in Ireland. From the rolling green hills and grazing sheep to the castles, beaches, cliffs, wildflowers, and charming seaside villages, it sounds like you truly experienced the magic that makes this country so special.

I'm delighted that the self-guided tour helped you discover some of Ireland’s most beautiful places and create memories that will stay with you long after you've returned home. Knowing that Ireland now holds a special place in your heart is exactly why we do what we do.

Thank you for trusting us with your adventure, and hopefully we'll have the pleasure of welcoming you back to Ireland someday for even more exploring!

Warm regards,

Dean
Ireland Walk Hike Bike

10/10 Honeymoon!
Italy | May 13 - May 23, 2026

Mikaela
Mikaela J.
Chicago, IL | Reviewed on Jun 01, 2026
My husband and I had the best time in Italy! Tasos and the kimkim team did a fantastic job from start to finish. We stayed in beautiful hotels, usually tucked away on a quiet street but still in the heart of each city. The excursions booked were all with incredibly knowledgeable guides. My favorites were an ebike tour through the heart of Tuscany and a boat ride around the Amalfi Coast. The restaurant recommendations in each city were also great, kept us away from any tourist traps. The... Read more

My husband and I had the best time in Italy! Tasos and the kimkim team did a fantastic job from start to finish. We stayed in beautiful hotels, usually tucked away on a quiet street but still in the heart of each city. The excursions booked were all with incredibly knowledgeable guides. My favorites were an ebike tour through the heart of Tuscany and a boat ride around the Amalfi Coast. The restaurant recommendations in each city were also great, kept us away from any tourist traps. The kimkim care team was super responsive during our trip as questions came up. The whole trip was so seamless, and we can't wait to use kimkim for future European travels.

Hotel Reviews
Hotel Michelangelo
Sorrento

A very nice hotel in Sorrento! We stayed here three nights in one of the recently renovated suites. Beautiful balcony with a view, used the pools, and enjoyed drinks at the rooftop bar. Decent location, about 25 min walk to get down to the main marina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Modigliani
Roma

Loved this hotel! It's tucked away on a quiet street in the heart of the city. We walked past the Trevi fountain every night on our way back to the hotel. The breakfast was decent, and the dry cleaning service was a huge plus after traveling for several days prior.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residenza d'Epoca Palazzo Borghesi
Siena

This is the sweetest bed and breakfast in the heart of Siena! Very close to the Siena Cathedral and main piazza, with a beautiful view of the city. I would give this hotel 5 stars, but my husband had a hard time sleeping due to some festivities in the alley behind our room both nights of our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Olimpia
Venice

The best hotel breakfast! We stayed here for two nights. It's in a very better restaurants and museums, but didn't have to walk more than 25 minutes or so in any direction. convenient location, close to the train station and the part of Venice accessible by car. It did mean it was a bit further to walk to. Room was quaint and clean, and staff was very friendly.

Authenticity & Character
The best Euro breakfast!
Location
Close to train station and ferry station, but a bit further from the best restaurants.
Staff
Very friendly and knowledgeable about the city
Cleanliness & Comfort
Activity Reviews
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Chianti E-Bike Tour with wine tasting
Chianti E-Bike Tour with wine tasting
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Venice Boat Tour by Night
Venice Boat Tour by Night
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

KimKim did such a wonderful job with our trip...
South Korea | May 17 - May 23, 2026

M
Matt M.
Kansas City, MO | Reviewed on Jun 01, 2026
KimKim did such a wonderful job with our trip! We'd talked about traveling to Korea for years but weren't sure how to go about it, which ultimately led us to KimKim, and they made it everything we could have ever hoped for. From our private guides (Luke and Jun were wonderful!) to our cooking class and everything in-between, KimKim did such a great job. I couldn't recommend them enough. Read more

KimKim did such a wonderful job with our trip! We'd talked about traveling to Korea for years but weren't sure how to go about it, which ultimately led us to KimKim, and they made it everything we could have ever hoped for. From our private guides (Luke and Jun were wonderful!) to our cooking class and everything in-between, KimKim did such a great job. I couldn't recommend them enough.

Activity Reviews
Full Day Haedong Yonggungsa and Gwangalli Night Food Tour
Full Day Haedong Yonggungsa and Gwangalli Night Food Tour
Busan

We had so much fun with Luke on this tour! His preparation, expertise and personality made the day so much fun.

Quality of Experience
Guides, Drivers and Staff
Transport
 Gamcheon Village, BIFF Square and Jagalchi Market
Gamcheon Village, BIFF Square and Jagalchi Market
Busan

Luke did such a great job with this tour! We had some rainy weather, so rather than just forcing the planned stops, he customized the tour to better match the conditions. The result was a day we'll never forget!

Quality of Experience
Guides, Drivers and Staff
Transport
Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Seoul

This was so much fun! The cooking portion was great (as expected), but it was so much more than that. We learned some Korean language, history and customs that really made the experience come to life.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Seoul Highlights
Explore Seoul Highlights
Seoul

Jun was great! In addition to the places we had planned, he also added a few spots he thought we would personally enjoy. It was such a great first day in Seoul!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Jun 03, 2026

Hi Matt,
It truly means a lot to know that your trip to South Korea was filled with wonderful memories. Jun & Luke are always the best 😁

Should you, your family, or your friends visit South Korea again in the future, please don't hesitate to reach out. We'll be delighted to assist and ensure another unforgettable experience.

Wishing you all the best, and we look forward to welcoming you back someday!

Warm regards,
Jessica

Great planning. Some executional challenges.
Indonesia | May 12 - May 27, 2026

J
Jennifer S.
Phoenix, AZ | Reviewed on Jun 01, 2026
This was the first time I used KimKim/mytripology. I worked with two different planners—Priscilla and Jessica. Together we created a lovely itinerary for Bali and Komodo. Unfortunately my airline was delayed and we had to cancel the first day. While they were able to rearrange and reschedule most activities, the first night hotel was not willing to give me a refund. Kimkim offered a dinner as compensation. A nice gesture but surely a hotel given two days notice should refund room rate. Also... Read more

This was the first time I used KimKim/mytripology. I worked with two different planners—Priscilla and Jessica. Together we created a lovely itinerary for Bali and Komodo. Unfortunately my airline was delayed and we had to cancel the first day. While they were able to rearrange and reschedule most activities, the first night hotel was not willing to give me a refund. Kimkim offered a dinner as compensation. A nice gesture but surely a hotel given two days notice should refund room rate. Also we had booked a high end liveaboard boat in Komodo. Apparently the boat company decided to cancel out prepaid reservation in favor of a private charter. Again KimKim scrambled and was able to get us on another boat (of lower quality), but it made me wonder about their vetting quality of tour operators. We did get the monetary difference refunded. All that said, our online daily contact, Deta, was very polite and responsive and quite helpful along the way. I would give the whole experience 4.5 stars.

Local specialist: Athaya Carissa
Athaya
Athaya Carissa
Local specialist in Jakarta, Indonesia | Replied on Jun 09, 2026
Dear Jennifer, Thank you very much for taking the time to share your experience and for your kind words about Priscilla, Jessica, and especially Deta. We are delighted to hear that, despite some unexpected challenges, you were able to enjoy your Bali and Komodo journey overall. Regarding the hotel refund, hotel cancellation policies in Indonesia can often differ from those in the United States . Unfortunately, despite our efforts and the advance notice provided, the hotel was unable to... Read more

Dear Jennifer,

Thank you very much for taking the time to share your experience and for your kind words about Priscilla, Jessica, and especially Deta. We are delighted to hear that, despite some unexpected challenges, you were able to enjoy your Bali and Komodo journey overall.

Regarding the hotel refund, hotel cancellation policies in Indonesia can often differ from those in the United States . Unfortunately, despite our efforts and the advance notice provided, the hotel was unable to grant a refund for the missed night. As a gesture of goodwill, we arranged a complimentary dinner of similar value to help offset the loss and show our commitment to your experience.

As for the Komodo liveaboard situation, this was an unfortunate operational issue at the destination level rather than a reflection of the overall quality of the tour operator itself. While the cancellation was entirely beyond our control, we understand your concerns and immediately worked to secure the best available alternative while also ensuring that the price difference was refunded. We recognize that this was not the experience you originally booked, and for that we are truly sorry.

We greatly appreciate your understanding, your constructive feedback, and the trust you placed in both mytripology and Kimkim. Feedback such as yours helps us continue improving our services.

Once again, please accept our sincerest apologies for the inconveniences you encountered, and thank you for allowing us to be part of your Indonesia adventure. We hope to have the opportunity to assist you again in the future and provide an even more seamless travel experience.

Warm regards,
mytripology team

Amazing Grad Trip
France | May 23 - May 29, 2026

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Florissa P.
Omaha, NE | Reviewed on Jun 01, 2026
We loved all our guides especially Francy from the Cannes + Antibes all day tour. She was super sweet and helpful. Our guide from the tasting tour in Paris was super knowledgeable about the area and I got so much out of the tour. Read more

We loved all our guides especially Francy from the Cannes + Antibes all day tour. She was super sweet and helpful. Our guide from the tasting tour in Paris was super knowledgeable about the area and I got so much out of the tour.

Hotel Reviews
Hotel Brighton
Paris
Hôtel West End
Nice
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Jun 01, 2026
Hi Florissa,
Thank you so much for taking the time to share this lovely feedback. It truly makes my day to hear how much you enjoyed your guides. Francy is such a gem — warm, thoughtful, and incredibly knowledgeable — so I’m thrilled to hear she made your Cannes and Antibes day so special. I’ll be sure to pass your kind words along to her.
I’m also delighted that your Paris tasting tour guide made such an impact. Those experiences are always so much richer when the guide brings the history,...
Read more

Hi Florissa,
Thank you so much for taking the time to share this lovely feedback. It truly makes my day to hear how much you enjoyed your guides. Francy is such a gem — warm, thoughtful, and incredibly knowledgeable — so I’m thrilled to hear she made your Cannes and Antibes day so special. I’ll be sure to pass your kind words along to her.
I’m also delighted that your Paris tasting tour guide made such an impact. Those experiences are always so much richer when the guide brings the history, flavors, and stories of the neighborhood to life, and it sounds like you had exactly that.
It means a lot that you shared this, and I’m so glad these guided experiences became highlights of your trip. If you ever decide to explore more of France or beyond, I’d love to help you plan the next adventure.
Warmly, Liz

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