Kimkim Trip Reviews

4.8
Based on 19,645 ratings
Read 19,645 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

This trip was curated specifically for me and...
Spain | Dec 26 - Jan 3, 2026

Poonam
Poonam S.
Newark, NJ | Reviewed on Jan 11, 2026
This trip was curated specifically for me and my children. Julia was great to incorporate all of the different experiences and activities that we particularly enjoy. On two occasions I needed to contact the Kimkim 24/7 Support line which helped me expeditiously. I would greatly recommend working with Kimkim for any trip you plan to take. It went seamlessly. Read more

This trip was curated specifically for me and my children. Julia was great to incorporate all of the different experiences and activities that we particularly enjoy. On two occasions I needed to contact the Kimkim 24/7 Support line which helped me expeditiously. I would greatly recommend working with Kimkim for any trip you plan to take. It went seamlessly.

Hotel Review
Casa de Las Artes by Meliá Collection
Madrid

Beautiful room, beautiful adjoining room, excellent service. Excellent breakfast! Great location.!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Julia Reed
Julia
Julia Reed
Local specialist in kimkim HQ | Replied on Jan 11, 2026

Hi Poonam,

Thank you so much for your kind words! It was truly a pleasure planning this trip for you and your children, and I’m so glad it was a great experience from start to finish. I’m happy our support team could help along the way. We appreciate you choosing Kimkim to plan your journey, and we’d love to help with your next adventure as well! 🌎

Have a great rest of your weekend!
Julia & Team

13 day trip around Egypt
Egypt | Dec 25 - Jan 6, 2026

T
Talia S.
Los Angeles, CA | Reviewed on Jan 11, 2026
We just returned from our magical 13 day trip to Egypt. Aya planned us an amazing trip and knew all of the best things to do and see. She was super responsive and was open to any input we had for this trip. We typically don’t love a trip either a tour guide, but for Egypt it is necessary. Aya found the best tour guides in all the various spots in Egypt. We loved our tour guide Anna and would recommend her to anyone who travels to Cairo. Overall great experience!! Read more

We just returned from our magical 13 day trip to Egypt. Aya planned us an amazing trip and knew all of the best things to do and see. She was super responsive and was open to any input we had for this trip. We typically don’t love a trip either a tour guide, but for Egypt it is necessary. Aya found the best tour guides in all the various spots in Egypt. We loved our tour guide Anna and would recommend her to anyone who travels to Cairo. Overall great experience!!

Hotel Reviews
Meraki Sharm Resort (Adults only)
Sharm El Sheikh

This hotel is special food was amazing staff was amazing pool and beach were amazing everything was perfect

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont Nile city
cairo

Amazing hotel the food was amazing we loved it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aya Yasser
Aya
Aya Yasser
Local specialist in Egypt | Replied on Jan 19, 2026

Thank you for your lovely review and for choosing Sun Pyramids Tours. We’re delighted to hear you had a magical trip and We’re also happy to know you enjoyed your guides—especially Anna in Cairo and your accommodation.

We hope to welcome you back to Egypt again soon.

Warm regards,
Aya

Our trip to Norway was an unexpected and unpl...
Norway | Dec 26 - Jan 2, 2026

GP
GP T.
Houston, TX | Reviewed on Jan 11, 2026
Our trip to Norway was an unexpected and unplanned Christmas revelation - it was merely an extension of another planned trip to Rome. After extensive consulting with our expert who spared no detail in planning our itinerary, Ms. Katie, I realized, we were up for an adventure of a lifetime. She recommended beautiful quaint Tromsø and two sites in Senja (Hamn-Senja and Norwegian Wild) to explore. Not even an unseasonable snowstorm dampened our trip. The polar nights added to the beauty and much... Read more

Our trip to Norway was an unexpected and unplanned Christmas revelation - it was merely an extension of another planned trip to Rome. After extensive consulting with our expert who spared no detail in planning our itinerary, Ms. Katie, I realized, we were up for an adventure of a lifetime. She recommended beautiful quaint Tromsø and two sites in Senja (Hamn-Senja and Norwegian Wild) to explore. Not even an unseasonable snowstorm dampened our trip. The polar nights added to the beauty and much needed quietude and stillness to appreciate the raw grandeur of Senja Islands and arctic north. The transportation and accommodations she chose were top notch and comfortable (Hygge is not a buzzword. It is a lifestyle, my friends!). Our cabins in Hamn and Norwegian Wild allowed for expansive views of the natural beauty in the northern Norway and Ånderdalen National Park. The fresh and healthy food were prepared with love (“just like my grandmother served me in childhood”, said our host and proprietor of Norwegian Wild, Hege). We drank the best water from the tap and ate fresh powdery snow! Our winter adventures were capped by the warmth and welcoming Norwegians: our driver from Tromsø, Finn-Åge who we ran into while waiting for Stig to pick us up in Finnsnes, the chefs and bartender and activity coordinator in Hamn-Senja, Franco and Roberto at Norwegian Wild talked to us with excitement about our stay. The piece de resistance: we saw the aurora borealis when the winter clouds parted, while hot tubbing next to our cabin (named Silda)! Silda means herring - our trip was a rarity, much like a red herring!

Hotel Reviews
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen
Authenticity & Character
Location
An easy crosswalk away from the Oslo airport.
Staff
Cleanliness & Comfort
Clarion Hotel the Edge
Tromsø

The best views of New Year’s Eve fireworks and the Arctic Cathedral. The hotel was designed to look like a ship. We could see the cruise ships enter the harbor!

Authenticity & Character
Location
Great view of the harbor and right across street from bus pick up point.
Staff
Cleanliness & Comfort
Quality Hotel Grand Tromso
Tromsø

Ample room for overnight stay as we wait for our trip to Hamn.

Authenticity & Character
Location
Right in middle of town!
Staff
Cleanliness & Comfort
Norwegian Wild
Vangsvik

Our cabin was new and designed to maximize our views of the island and beach and dark skies. It was perfect vantage point to see the elusive aurora borealis.

Authenticity & Character
Location
This hidden gem is across the Ånderdalen National Park.
Staff
Hege, Franco, Roberto ran a tight ship. Order the fish soup! They have their own recipe of this classic.
Cleanliness & Comfort
Hege put bedroom booties and rubber clogs for hot tubbing. That attention to detail means you are in good hands!
Hamn i Senja
Skaland

Well appointed cabins with floor to ceiling windows facing the fjords allows priceless views. The lobby and dining hall are designed to feel homey and welcoming. The facilities are clean and well maintained.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Katie Acheson-Gray
Katie
Katie Acheson-Gray
Local specialist in Sørreisa | Replied on Jan 12, 2026

Hello Grace,

Thank you very much for taking the time to write such a kind and detailed review! I am so happy that you had a great trip here in Norway, and that your overall experience was a positive one. So nice to see all your photos, and how wonderful you got to see the aurora as well!

I know the weather was quite challenging whilst you were here, so thank you for being such a good sport and still appreciating the arctic nature regardless!

It was a pleasure putting this special trip together for you, and I hope we can welcome you and your family back another time 😊

All the best,
Katie

Ten day tour of Taiwan
Taiwan | Dec 14 - Dec 23, 2025

M
Michael D.
Denver, CO | Reviewed on Jan 11, 2026

Shirley did a great job in planning the trip for my wife and myself. We are both in our mid 70's and this was our first guided trip and would definitely do it again if we return to Taiwan. Logan, our driver/guide was also amazing. I ask a lot of questions and he was always able to come up with a correct answer. I particularly liked the restaurants and dishes he suggested as we traveled through the different regions of Taiwan. When we requested some changes in our original itinerary, Shirley and Logan worked closely together to make it happen.

Local specialist: Shirley Fang
Shirley
Shirley Fang
Local specialist in Taipei | Replied on Jan 12, 2026
Hi Michael,
I am so happy to hear that your first guided trip was a positive and memorable experience. Logan did enjoy traveling with you as well. He mentioned both of you were super nice to him! I am especially glad you enjoyed the restaurants and local dishes he recommended throughout the different regions of Taiwan.
Being able to adjust the itinerary to better suit your wishes is always a priority for us, your encouragement is truly appreciated and serves as great motivation for our...
Read more

Hi Michael,
I am so happy to hear that your first guided trip was a positive and memorable experience. Logan did enjoy traveling with you as well. He mentioned both of you were super nice to him! I am especially glad you enjoyed the restaurants and local dishes he recommended throughout the different regions of Taiwan.
Being able to adjust the itinerary to better suit your wishes is always a priority for us, your encouragement is truly appreciated and serves as great motivation for our team.
Should you return to Taiwan in the future, please do let us know. I’d love to see you again! Wish you and your wife a healthy and happy new year!
Warm regards,
Shirley

Columbus Travel planned the perfect vacation!
Guatemala | Jan 3 - Jan 10, 2026

Carina
Carina E.
Olympia, WA | Reviewed on Jan 11, 2026
Columbus Travel out of Antigua was no less than amazing. Every single detail was taken care of, every question was answered immediately. They helped us plan the perfect vacation for our family. It was a perfect combination of adventure and relaxation. I can’t recommend Sofia and team more! They are simply the very best. Read more

Columbus Travel out of Antigua was no less than amazing. Every single detail was taken care of, every question was answered immediately. They helped us plan the perfect vacation for our family. It was a perfect combination of adventure and relaxation. I can’t recommend Sofia and team more! They are simply the very best.

Hotel Reviews
Hotel Camino Real Antigua
Antigua Guatemala

Best hotel! Beautiful and whoever designed the outdoor spaces are a true artist. Every nook and cranny had fountains and flowers. Food was great too and staff very friendly.

Authenticity & Character
Original and beautiful details everywhere.
Location
Right in the middle of town!
Staff
Friendly
Cleanliness & Comfort
Everything was top notch
Acatenango Camping Wood Cabins

Perfect location, wonderful guides. Beds were not clean but otherwise all was good.

Authenticity & Character
Small cabin with 12 beds
Location
Perfect view of Fuego
Staff
Very nice, helpful and knowledgeable
Cleanliness & Comfort
Clean sheets
Local specialist: Sofía Barrios

An unforgettable honeymoon in Japan
Japan | Dec 24 - Jan 4, 2026

Kayla
Kayla R.
Honolulu, HI | Reviewed on Jan 11, 2026
My Husband and I had a fantastic honeymoon in Japan, all thanks to our trip planner/agent Eleanor, our Tokyo guide Yoshi, our Osaka foodie tour guide Jimmy and Moika, and lastly our Kyoto guide Maasake. We especially enjoyed a Temple in Kyoto where we descended into a pitch black, dark area to make a wish on a stone, and come out the other side "rebirthed". It was such a different experience and we felt immersed in Japan's spiritual culture. The food was incredible. The foodie tour showed us... Read more

My Husband and I had a fantastic honeymoon in Japan, all thanks to our trip planner/agent Eleanor, our Tokyo guide Yoshi, our Osaka foodie tour guide Jimmy and Moika, and lastly our Kyoto guide Maasake. We especially enjoyed a Temple in Kyoto where we descended into a pitch black, dark area to make a wish on a stone, and come out the other side "rebirthed". It was such a different experience and we felt immersed in Japan's spiritual culture. The food was incredible. The foodie tour showed us unique foods that we had not had before and wouldn't have though about trying otherwise. They were great company too; it felt like going out on the town with a couple of local friends. Tokyo was our first destination and Yoshi was fantastic about teaching us how to use the public transport system and appropriate ways to enter Shrines. He answered all of our questions that mightve come off as "silly" or "ignorant" without judgement. This was our first trip ever to another country and it couldn't have gone better. Eleanor answered every single question cam and I came across, even during the trip. She always got back to me no matter what, and gave some good advice to avoid struggling a lot through some of the busiest areas of Japan. Thank you everyone and Kimkim for an unforgettable honeymoon.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Jan 13, 2026

Hi Kayla,

Thank you so much for your authentic feedback and positive review!!! Seeing all the photos you sent of your happy moments and sweet memories really made me smile😊. It was such a joy helping plan your trip, and I truly appreciate the trust you and Cam gave me along the way :). I will be more than happy to help you plan your next adventure whenever that time comes!

Wishing you & Cam a lifetime of love and happiness together!

Best,
Eleanor

Viva Mexico!
Mexico | Dec 18 - Jan 3, 2026

A
Aasheesh U.
Atlanta, GA | Reviewed on Jan 10, 2026
Our overall trip from Mexico City to Cancun (over 17 days) was amazing! Phenomenal lessons about a variety of cultures and civilizations that permeated Mexico over the centuries - Mayans, Zapotecs and Aztecs. Really enjoyed Mexico City for its culture, food, people and vastness; loved the small town feel of Oaxaca (Mezcal tasting barrel-trolley tour is a must!); the beauty of Merida and the Yucatan peninsula and finally the beaches of Tulum. Visits to the Celestun biosphere and Sian Ka'an... Read more

Our overall trip from Mexico City to Cancun (over 17 days) was amazing! Phenomenal lessons about a variety of cultures and civilizations that permeated Mexico over the centuries - Mayans, Zapotecs and Aztecs. Really enjoyed Mexico City for its culture, food, people and vastness; loved the small town feel of Oaxaca (Mezcal tasting barrel-trolley tour is a must!); the beauty of Merida and the Yucatan peninsula and finally the beaches of Tulum. Visits to the Celestun biosphere and Sian Ka'an reserve are a must-do.

While the planning of the tour seemed perfect, we had several executional issues. I must add that while all the issues were remediated as and when they arose, it seemed like we had to confirm and manage communications around expectations almost daily . There were a few individuals involved on the ad hoc Whatsapp group created for the trip but several members jumping in from time to time added to the confusion. It started with the wrong vehicle sent to Mexico city (starting point) for pickup - a sedan vs. an SUV that we had booked. We did get an SUV the next day but only after we raised a hue and cry the first day - this was not proactively addressed. Then there were the guide related issues. At El Tule, we had no guide when we reached the destination and we had to manage with our local driver acting as a guide with very little to no knowledge of English. At Mitla, they had to scurry and arrange for a guide last minute after we arrived at our destination. MExplorer (our travel agency through Kimkim) did process a refund for this day but it just seemed like, almost daily, we needed to confirm logistics for the day, which should not have been the case, since everything should have been pre-planned. None of the drivers could even have a simple conversation in English (Google Translate came to the rescue). Additionally, most of the guides had very basic English speaking skills which detracted from the overall experience. Our best guide was in Monte Alban - fluent in English and extremely well informed about the history, geography and culture of this site. Our best driver was Marco during our travels from Merida through Tulum! Finally the hotels seemed ok overall but not up to the levels we expected for a lower-end luxury package. e.g. the toilet in Mexico City's hotel was so small, one could barely squeeze in, although its location was great! This hotel choice needs to be reconsidered. Hotel Boutique Olbil Valladolid in Valladolid was the most luxurious of them all! Had a great time there - felt like all other hotels should have been of the same caliber!

All in all, I think we made the most of our trip, really enjoyed the various experiences of food, culture and nature while traversing the country. I would highly encourage Kimkim and MExplorer to closely consider this feedback for future visitors!

Local specialist: Charlotte Melun

We had a wonderful time in Australia, and I a...
Australia | Dec 28 - Jan 7, 2026

HEATHER
HEATHER P.
Chicago, IL | Reviewed on Jan 10, 2026
We had a wonderful time in Australia, and I am so grateful for all the help and advice I received from our Kimkim advisors, most notably Siena! Everyone at Kimkim was helpful from start to finish. They were responsive to my numerable messages and queries, and I greatly appreciated that. The hotels chosen for us were perfect, just what we wanted, and the same goes for the small tours that we had in Sydney, Uluru, and Melbourne. We did not want to be on a big coach, and all the tours were just... Read more

We had a wonderful time in Australia, and I am so grateful for all the help and advice I received from our Kimkim advisors, most notably Siena! Everyone at Kimkim was helpful from start to finish. They were responsive to my numerable messages and queries, and I greatly appreciated that. The hotels chosen for us were perfect, just what we wanted, and the same goes for the small tours that we had in Sydney, Uluru, and Melbourne. We did not want to be on a big coach, and all the tours were just what we asked for! I have never used a travel service before, and Kimkim made all the difference for me. I will definitely be using them again.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Jan 23, 2026

Thank you, Heather! It was our pleasure supporting you and your family on this incredible NYE adventure! I hope you assist you with future trips! 🇦🇺✨

We cant thank you enough what a trip we had!!...
Patagonia | Dec 20 - Jan 4, 2026

M
millie s.
Kenya | Reviewed on Jan 10, 2026
We cant thank you enough what a trip we had!! It was absolutely fabulous and it all went very smoothly thanks to you and your great amazing team at Dittomar
We had a wonderful walk with Andreas in Torres Del Paine which was out of the world and absolutely the right choice as you'd described.
The real star of the show was Baguales and we can never thank you enough for that. Tomas and Jessica his wife were just the perfect hosts and we feel in love with the mountains, the horses and the...
Read more

We cant thank you enough what a trip we had!! It was absolutely fabulous and it all went very smoothly thanks to you and your great amazing team at Dittomar
We had a wonderful walk with Andreas in Torres Del Paine which was out of the world and absolutely the right choice as you'd described.
The real star of the show was Baguales and we can never thank you enough for that. Tomas and Jessica his wife were just the perfect hosts and we feel in love with the mountains, the horses and the dogs, it was truly special. .
The Merino Glacier trip was incredible and a real highlight, definitely not to be missed.
Then to Tres Dos Rios which was fabulous and everything we had hoped it would be. Boys loved the fishing and I loved riding with Lucas and a bit of fishing on the side!
We will most certainly be back in a few years time so I will also be in touch in a year or so to organise another trip!

Hotel Reviews
Hosteria Pehoe

Location, location, location! Wonderful views of the mountains, very central within. the park

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Baguales Glamping
Torres del Paine

What a place, Charlie our 11 year old sobbed and sobbed when we left! Tomas and Jessica his wife were just the perfect hosts and we feel in love with the mountains, the horses and the dogs, it was truly special. I have actually been trying to get hold of Tomas as we wanted to add to his tip as had so few dollars on us by then already.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Jan 14, 2026
Millie, I don't even know where to begin, but this trip that we planned together had a special place in my heart, and it makes me so unbelievably happy to hear that it met, and in some places exceeded, your expectations. The Estancia Baguales program isn't for everyone, and I knew that it was the right place for you all, so thank you for trusting me there. You aren't the first group to have someone leave in tears, which I guess is now my way of evaluating if we made the right match ♥️.... Read more

Millie, I don't even know where to begin, but this trip that we planned together had a special place in my heart, and it makes me so unbelievably happy to hear that it met, and in some places exceeded, your expectations. The Estancia Baguales program isn't for everyone, and I knew that it was the right place for you all, so thank you for trusting me there. You aren't the first group to have someone leave in tears, which I guess is now my way of evaluating if we made the right match ♥️.

Thank you for all of your trust, and the time that you spent in planning this spectacular trip. We hope that you all will be back someday and wishing you the best until then.

Nadia was extremely responsive to our persona...
South Africa | Dec 29 - Jan 9, 2026

E
Eric W.
Santa Rosa, CA | Reviewed on Jan 10, 2026
Nadia was extremely responsive to our personal interests. She checked in with us every day during our visit and helped us figure out some logistical problems we encountered. I cannot recommend her strongly enough. She is also very warm and friendly. Read more

Nadia was extremely responsive to our personal interests. She checked in with us every day during our visit and helped us figure out some logistical problems we encountered. I cannot recommend her strongly enough. She is also very warm and friendly.

Hotel Reviews
Brenton Haven Beachfront Resort
Knysna

Located on a secluded very beautiful beach.

Staff
Cleanliness & Comfort
aha Harbour Bridge Hotel & Suites
Cape Town

Convenient for visiting Cape Town but in a quiet location.

Location
Staff
Cleanliness & Comfort
Amakhala Safari Lodge
Amakhala Game Reserve, N2 Paterson

This lodge is a bit pricey but well worth it. Beautiful site. Very friendly and helpful staff. Great food. The best part is the safari guides.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
aha Gateway Hotel
Umhlanga, KwaZulu Natal
Location
Convenient to the Durban airport but in a very busy shopping mall.
Staff
Cleanliness & Comfort
Activity Review
Amakhala Game Reserve Activities
Amakhala Game Reserve Activities
South Africa

Pricey but well managed review . Your visit help game conservation.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Nadia Albertus
Nadia
Nadia Albertus
Local specialist in Cape Town | Replied on Jan 11, 2026

Hi Eric,

Thank you very much for your thoughtful feedback — I truly appreciate it. I’m delighted to hear that the trip aligned with your interests and that the on-ground support helped ensure everything ran smoothly. It was a pleasure assisting with you and Sara, and I’m grateful for the trust you both placed in me throughout the planning process.

If ever you and Sara find yourselves gravitating towards South Africa again, I would be more than happy to help. Thank you again for the kind review and for choosing to travel with us.

Best regards,
Nadia

Absolutely Outstanding Trip Planning & Support – Kimkim Nailed It
Chile | Dec 29 - Jan 4, 2026

Allen
Allen S.
Omaha, NE | Reviewed on Jan 10, 2026
We used Kimkim to help plan a one-week adventure in Chile, and honestly, it was one of the best travel decisions we’ve ever made. From the very beginning, the process felt easy and collaborative. We went back and forth with them on what we thought we wanted to do, and they did all the heavy lifting — researching, suggesting better options, and refining the plan until it was exactly what we were excited about. They weren’t just plugging in generic activities — they were actively improving... Read more

We used Kimkim to help plan a one-week adventure in Chile, and honestly, it was one of the best travel decisions we’ve ever made.

From the very beginning, the process felt easy and collaborative. We went back and forth with them on what we thought we wanted to do, and they did all the heavy lifting — researching, suggesting better options, and refining the plan until it was exactly what we were excited about. They weren’t just plugging in generic activities — they were actively improving our ideas.

Once the trip started, the experience got even better.

Riwal and Alex were incredible. They were always available on WhatsApp and responded quickly any time we had a question, needed help, or wanted suggestions — even for things like restaurant recommendations. At one point we accidentally left our phone at a hotel, and they jumped right in and coordinated everything to help get it back to us. That kind of support takes the stress out of travel in the best possible way.

It felt less like dealing with a travel agency and more like having extremely competent friends on the ground in Chile who actually had our backs.

If you want a trip that feels thoughtfully planned, flexible, and fully supported while you’re traveling — Kimkim is absolutely worth it. We would use them again without hesitation.

Highly recommended.

Hotel Reviews
Hotel Cabaña Del Lago Puerto Varas
Puerto Varas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Borde Luz
Pucon

A bit dated but well managed and cute

Authenticity & Character
Location
In between cities
Staff
Cleanliness & Comfort
Bed needs replaced
Activity Reviews
Mountain Bike Osorno Volcano, Paso Desolacion Trail
Mountain Bike Osorno Volcano, Paso Desolacion Trail
Puerto Varas
Quality of Experience
Guides, Drivers and Staff
Transport
Rafting on the Petrohue River
Rafting on the Petrohue River
Puerto Varas
Quality of Experience
Guides, Drivers and Staff
Transport
Villarica Volcano Ascension
Villarica Volcano Ascension
Pucón

Hardest thing I’ve ever done. Be in shape and bring lots of nutrition and water. It was great. Guides were helpful and made it fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Riwal Le Derff
Riwal
Riwal Le Derff
Local specialist in Santiago & Quito | Replied on Jan 12, 2026

Hi Allen & Wendy,
Thank you so much for your wonderful review!!!!
Very appreciated from all our team.
We loved seeing you enjoying all the activities and each moment in the Lake District despite your misadventure before the trip.
You are very nice travelers :D

Thank you so much!
Kind regards,
Riwal,

Iceland Dream
Iceland | Dec 28 - Jan 3, 2026

Jamie
Jamie J.
Ashburn, VA | Reviewed on Jan 10, 2026
Iceland was a trip of a life time! Noga was so easy to work with and thought of everything. Every where we went we would say “I’m so glad we had KimKim’s help planning”. They think of every detail. We had a small issue on our trip and the whole team was on it to fix it. I will never go on a trip without the KimKim team. Thank you Noga, Nick and Maria! Read more

Iceland was a trip of a life time! Noga was so easy to work with and thought of everything. Every where we went we would say “I’m so glad we had KimKim’s help planning”. They think of every detail. We had a small issue on our trip and the whole team was on it to fix it. I will never go on a trip without the KimKim team. Thank you Noga, Nick and Maria!

Hotel Review
Torfhús Retreat
Bláskógabyggd

If you get the amazing opportunity to stay here, do it! We were a party of 8 and everyone in our party loved our stay here! We were able to do the chef’s tasting menu and I will dream about our meals. We LOVED all the amazing people that worked there. Our waiter Liviu made an amazing dinner even more special! The views were spectacular! We saw the Northern Lights! We stayed many places during our trip to Iceland and the Torfhús Retreat was our favorite!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Jan 12, 2026

Thank you for your review, Jamie! It was such a pleasure to work with your family and I'm so glad you had an amazing adventure! I'm glad you were able to enjoy the natural wonders, local cuisine, and even see the northern lights - your photos are so beautiful. Thanks for trusting us with this special trip, and I look forward to working together again in the future!

We were extremely happy with Realistic Asia and We loved Vietnam
Vietnam | Dec 20 - Jan 8, 2026

Rima
Rima S.
Los Angeles, CA | Reviewed on Jan 10, 2026
We were extremely happy with Realistic Asia/ Kim Kim company. Hien, our trip coordinator, was super organized and very attentive to details. She helped us plan the 3 weeks trip to tour North, Central and South Vietnam. She accommodated the changes we wanted and always responded back to us within few hours. She kept checking on us when we were in each city and made sure that we were ok and confirmed our transfers and rides. She even came to meet us at the hotel.
All tours and...
Read more

We were extremely happy with Realistic Asia/ Kim Kim company. Hien, our trip coordinator, was super organized and very attentive to details. She helped us plan the 3 weeks trip to tour North, Central and South Vietnam. She accommodated the changes we wanted and always responded back to us within few hours. She kept checking on us when we were in each city and made sure that we were ok and confirmed our transfers and rides. She even came to meet us at the hotel.
All tours and tour guides were amazing.
KC Cuong picked us up as we arrived in Hanoi . He was an amazing tour guide. We enjoyed his company tremendously. He is very knowledgeable and easy to work with. He even took our cloth to the laundromat and exchanged money from the bank so we didn't have to bother. When it was time to transfer to a different city , he walked with us the airline counter and helped us check in our luggage . I can't say enough about him.
Charlie picked us up in Hue. Spent time with us then drove us to Hoi An. He is also very super friendly and knowledgeable. He was a chef before so he was so helpful in guiding us to local yummy restaurants and advised us where to go. We enjoyed our tours with him and kept texting him for food advice even after he left us. We highly recommend him as well.

We came back home and kept talking how Hien made our trip so easy; how much we enjoyed KC and Charlie ; how yummy the food is and how much we Loved Vietnam. Everything was so wonderful. I will definitely use Kim Kim company again and again.
Thank you Hien and Happy New Year 2026

Hotel Reviews
Lyra Grandeur Cruise

Beautiful clean boat. The cruise goes up and back on the same path so you really do not stop in different cities. Nice and relaxing . Very stable . I was happy I didn't get motion sickness

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nham Village Resort

Beautiful quiet resort. We got a bike a biked around. Beautiful and serene We were there Xmas eve. The staff put a nice show and dinner. We had music and games afterwards. It was really nice.

Authenticity & Character
Location
Staff
Everyone was super friendly
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

Great hotel and great location. Away from the noise yet you can walk to the center of the city

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue

Very beautiful and clean large rooms. Easy to get out and walk by the river. Enjoyed our stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dusit Princess Moonrise Beach Resort

Very Beautiful Hotel with a sandy beach. Water was warm and clean

Authenticity & Character
Location
Easy to walk to the city that made it nice to get out and visit.
Staff
Cleanliness & Comfort
Hotel Grand Saigon
Ho Chi Minh City

Beautiful hotel with very spacious rooms . Walking distance to many stores and places and very friendly staff.

Authenticity & Character
It ia a beautiful historic hotel.
Location
We can walk to many places.
Staff
Cleanliness & Comfort
Activity Reviews
A Wonderful Day Experience At Van Lang Fishing Village ( with biking )
A Wonderful Day Experience At Van Lang Fishing Village ( with biking )
Vietnam

I was skeptical about this tour but it was one of our favorites. We loved all the details

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Imperial City Tour of Hue Half-Day Exploration
Imperial City Tour of Hue Half-Day Exploration
Hue

It was beautiful tour of the city. We loved it. Charlie was amazing

Quality of Experience
Guides, Drivers and Staff
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Transport was easy and friendly

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Teh Dar Show  with Fine Dining
Evening Teh Dar Show with Fine Dining
Hoi An

The show was extraordinary. The dinner was ok. I would have had dinner on our own after the show

Quality of Experience
Food
Guides, Drivers and Staff
The guide wasn't really interested in us. He was just there
Transport
Lan Ha Bay - Frog Lagoon - Onboarding Lyra Grandeur Cruise (D1)
Lan Ha Bay - Frog Lagoon - Onboarding Lyra Grandeur Cruise (D1)
Vietnam

Nice experience. I think one day cruise instead of 2 would be my preference

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Ho Chi Minh City

It was a lovely evening tour. We enjoyed the ride and the food on the way

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Tho Ha - Galaxy Grotto (S)
Hanoi - Tho Ha - Galaxy Grotto (S)
Ninh Binh

It was a fun experience. We loved the Grotto

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Gala Dinner On 24 December
Gala Dinner On 24 December
Ninh Binh

Nice xmas eve dinner and show at the hotel. Music and gamed afterwards

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Exploration   & Vietnamese Coffee Tasting
Hanoi Exploration & Vietnamese Coffee Tasting
Hanoi

It was a beautiful experience and were happy that the train was running. We love the salted coffee

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

Food was so delicious. However, we had it after our Vaspa tour where we had food as part of that tour. I wish we had more time in between or had it on different days

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Noi Countryside Adventure by Vespa
Ha Noi Countryside Adventure by Vespa
Hanoi

It was a beautiful ride. We were 4 of us and we ride behind the driver. The tour duide was very good and took us to different beautiful places. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 14, 2026
Dear Rima, Thank you so much for your heartfelt review! It truly made my day to read about your wonderful experiences across Vietnam. It was my absolute pleasure to help you coordinate your three-week journey. I always want my guests to feel supported and "at home" while traveling, so I am glad my check-ins and our meeting at the hotel added to your peace of mind. I have already shared your kind words with KC Cuong and Charlie. Cuong was touched that you mentioned the "extra miles" he... Read more

Dear Rima,

Thank you so much for your heartfelt review! It truly made my day to read about your wonderful experiences across Vietnam.

It was my absolute pleasure to help you coordinate your three-week journey. I always want my guests to feel supported and "at home" while traveling, so I am glad my check-ins and our meeting at the hotel added to your peace of mind.

I have already shared your kind words with KC Cuong and Charlie. Cuong was touched that you mentioned the "extra miles" he took; he truly enjoys making sure every detail, from laundry to airport check-ins, is stress-free for his guests. Charlie was also delighted to hear that you are still thinking of his "yummy" local food recommendations! He still talks about how much he enjoyed driving you to Hoi An.

Hearing that you returned home with such fond memories of our food, our culture, and our people is the best New Year's gift our team could ask for. Thank you for choosing Realistic Asia and KimKim—we would be honored to welcome you back again and again!

Wishing you and your family a healthy, happy, and prosperous New Year 2026!

All the best,
Hien

We had an amazing trip , KimKim not only save...
Thailand | Dec 29 - Jan 9, 2026

Brett
Brett M.
San Jose, CA | Reviewed on Jan 10, 2026

We had an amazing trip , KimKim not only saved us time , and the stress of planning, all of the guides and services were amazing. The hotels were fantastic and all of the transports were incredibly reliable and on time. Huge thank you to Bella, Marty, PIM and many others along the way . Bella was an incredible help and super detailed to Align our trip to our needs, and incredibly responsive and knowledgeable. . Thank you !

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Jan 16, 2026
Dear Brett
Thank you very much for taking the time to share such a lovely review. I’m truly delighted to hear that you had an amazing trip and that everything—from the guides and services to the hotels and transportation—went smoothly and met your expectations.
It was a real pleasure organizing this journey for you, and I will be sure to pass on your kind words to Marty, Pim, and the rest of the team. Your appreciation means a great deal to all of us. Thank you once again for trusting me and... Read more

Dear Brett
Thank you very much for taking the time to share such a lovely review. I’m truly delighted to hear that you had an amazing trip and that everything—from the guides and services to the hotels and transportation—went smoothly and met your expectations.

It was a real pleasure organizing this journey for you, and I will be sure to pass on your kind words to Marty, Pim, and the rest of the team. Your appreciation means a great deal to all of us. Thank you once again for trusting me and KimKim with your travels. Wishing you many more wonderful journeys ahead, and I would be happy to assist anytime in the future.
Warm regards from Thailand !
Bella

Two Weeks in Patagonia
Patagonia | Dec 20 - Jan 4, 2026

Emma
Emma N.
Seattle, WA | Reviewed on Jan 10, 2026
We just got back from our two week trip in Patagonia. We had a wonderful time and loved hiking and exploring both in Patagonia and in the cities of Santiago and Buenos Aires. We really appreciated the ability of the KimKim team to be flexible to our specific trip preferences and itinerary desires, and having the in-country help number was very helpful. We particularly loved our time in El Chalten, where we could easily go on day hikes straight from town. In contrast, in Torres del Paine we... Read more

We just got back from our two week trip in Patagonia. We had a wonderful time and loved hiking and exploring both in Patagonia and in the cities of Santiago and Buenos Aires. We really appreciated the ability of the KimKim team to be flexible to our specific trip preferences and itinerary desires, and having the in-country help number was very helpful. We particularly loved our time in El Chalten, where we could easily go on day hikes straight from town. In contrast, in Torres del Paine we had opted to do a group hike so that we could stay in Puerto Natales to save money and still do the Base de los Torres hike, but a few members of our group were very slow hikers and our experience was impacted by the need to constantly wait and the challenge of trying to lead a small group across many different ability levels.

There were a few areas where, in hindsight, the KimKim team could have done better in guiding our trip planning and providing locally relevant recommendations to make things a bit more smooth:

1) We did not receive specific times for bus departures and domestic flights between destinations until a couple days prior to arrival at our second destination (the first destination organized by KimKim). Even when we asked on the portal a couple days before the trip, we were unable to get a response until we reached out to the emergency Whatsapp number. This made it challenging to make specific plans that required reservations or to decide what activities we could do in the time either before departures or after arrivals.

2) We were in Puerto Natales for Christmas Eve and Christmas, and it would have been helpful to know in advance that restaurant reservations would be required for these days. This is the type of insider information that we hoped to get by using a trip planning service, but we were unaware and struggled to find a place to eat.

3) Two of our four pre-booked outdoor activities (Kayaking and Rafting) were cancelled due to adverse weather. While this is somewhat unlucky and bound to happen in a place like Patagonia where the weather can change on a dime, we would have appreciated a bit more of a warning or conversation about the potential likelihood of this happening when we were having the conversations around planning. We got the sense from the tour operators that they have to cancel a large proportion of their trips and this would have been good to know from the get go. While we were able to get refunds for these activities, they took some time to come through.

Overall, we did enjoy our trip and had a blast hiking, exploring, and eating our way across both Chile and Argentina!

Hotel Reviews
Savoy Hotel
Buenos Aires

This hotel is a nice gem in this neighborhood of Buenos Aires! The inside, with the high ceilings and ornate decorations feels like a luxury experience. Our stay was very pleasant. The included breakfast is good, the staff speaks very good english and is very helpful, the rooms were clean, and they were able to accommodate storing bags and showering before our evening flight. The location worked out well for us. It seemed centrally located, about a 10-30m walk from most things.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chalten Suites Hotel
El Chalten

We stayed at this hotel right in the center of El Chalten for 4 nights while hiking. Overall we had a very pleasant stay. The highlights were the amazing views, breakfast, location, and kind staff. Our only less than perfect experiences was no way to cool the room (it was very warm despite no heat and it being ~15 degrees outside), and the bathroom fan being on a 5s timer making it nearly useless.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sent Hotel Calafate
El Calafate

Our stay here was mixed. It is very close to the bus terminal making it convenient, but a decent walk from the town. The bad: The interior was slightly outdated, and the room was small. On the first day, the common spaces smelled of cigarette smoke, but that was gone on future nights. The street lights from outside are very bright, so the blinds are a must at night. Finally, the wind is so powerful, and the roof so flimsy, there were sounds of metal clanging on the roof throughout the day and night. The good: Breakfast was great, and the rooms were very clean. The price seemed reasonable given this is a tourist town.

Authenticity & Character
Location
Staff
More attentive front desk staff for check in
Cleanliness & Comfort
Ensure there is no cigarette smoke smell, and better secure whatever is on the roof making a ton of noise in the wind
Weskar Lodge
Puerto Natales

This is a nice hotel just outside of town. The rooms are warm, and ours had a great view of the fjords. The walk to town is beautiful, but also must contend with the extreme wind making it feel like more than the 5-10m walk advertised. This would be a 4-star review, however on checkout the hotel presented us with a bill of unexpected charges (box lunches, and the welcome drinks we thought were included).

Authenticity & Character
Location
In vs Out of town
Staff
Cleanliness & Comfort
Activity Reviews
Dinner Tango Show at Café de los Angelitos 🍷🎶
Dinner Tango Show at Café de los Angelitos 🍷🎶
Buenos Aires

This was our first tango show and was enjoyable. The dancers were professional, and musicians (especially the accordion player!) were great. However, it was over the top targeted at tourists and felt like a whole production. The food was not good, the tables were packed together and not intimate (big long tables of people, not individual tables). We would have preferred to find a more authentic feeling tango experience, but still enjoyed ourselves.

Quality of Experience
Food
The food tasted like it was prepared on an assembly line. Despite them asking how the steak should be cooked, they were all medium well.
Guides, Drivers and Staff
Transport
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate

This is such a unique experience, one of the few places in the world you can experience hiking directly onto the glacier. The operation is very commercialized (probably ~70 people per hour), but the actual glacier trekking is done in smaller groups and was amazing. This made the otherwise so-so time in El Calafate worth the stay!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Our bus broke down on the way back, but a new bus was sent out promptly so the delay was <30 minutes.
Dinner at Mako Fuegos y Vinos
Dinner at Mako Fuegos y Vinos
El Calafate

What a fantastic dinner! The food was amazing, the wine was superb, and the steak was the best steak I'd ever had. This dinner was a highlight of our whole trip.

Quality of Experience
Guides, Drivers and Staff
Full day Hiking Base Las Torres - 20km approx
Full day Hiking Base Las Torres - 20km approx
Puerto Natales

This hike delivers what it says - a guided trip from Puerto Natales to the base of the towers. However, there were some aspects for us which could have been better. The main struggle was our group had a wide variety of hiking abilities. This was a challenge to manage for the two guides. This meant we paused often for breaks to let the slower folks catch up. It felt like playing stop and go at times. The weather was also not ideal, and the guides suggested at a few points we wouldn't even attempt the final stretch to the lookout. In reality, the final stretch was totally fine for the ~half of the group with some hiking experience and we (along with all the other guided and unguided hikers we saw) made it up without issue despite all the hesitation from the guides. Overall, I think the hike was probably 2-3hr longer than it needed to be given our fitness level. The guides themselves were very nice and knowledgeable about the park, and could answer many questions about the plants and animals we saw along the hike. While there could have been aspects navigated better in retrospect, the guides were stuck with a difficult range in hiking fitness for the group and no matter how they approached it not everyone would be satisfied.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The driver was great, but the climate control in the van was all over the place
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Jan 29, 2026

Hi Emma, thank you so much for sharing your detailed reflections! I’m thrilled to hear that you had such a wonderful time hiking, exploring, and enjoying the cities, and that El Chaltén was a highlight for your🏔️🤩
I really appreciate your feedback. It’s incredibly helpful for us as we continue improving our planning and local recommendations. I’m glad you felt supported with our team and the in-country help number, and I hope the rest of the trip memories stay with you for a long time!
Looking forward to helping plan your next adventure whenever the time comes! ✨

Your team quickly adapted to cancellations an...
Norway | Dec 27 - Jan 3, 2026

A
Andrew A.
Los Angeles, CA | Reviewed on Jan 10, 2026

Your team quickly adapted to cancellations and weather issues that we encountered. We also felt they your team personally assisted us throughout the trip. Thanks

Local specialist: Alex Mottler

Fantastic Spain vacation
Spain | Dec 26 - Jan 3, 2026

Linda
Linda S.
Newark, NJ | Reviewed on Jan 09, 2026

The Spain vacation was wonderful thanks to Coraima and the KimKim team. They made great recommendations and their responsiveness and reliability was excellent. I would definitely consider using your services for future trips.

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jan 12, 2026

Linda, it was a pleasure helping you plan your trip! I'm so happy to hear that your Spain vacation was such a wonderful experience. Your family pictures are truly special. I hope you're already dreaming up your next international adventure with us. Hope to see you soon!
Coraima

Provided VIP level concierge services at no additional cost
Vietnam | Dec 21 - Jan 3, 2026

Liz
Liz M.
Atlanta, GA | Reviewed on Jan 09, 2026
Our travel agent at KimKim, Hien, was so helpful not only setting up the trip before we left, but also on the trip.
Throughout our time in Vietnam and Cambodia, she kept in touch with us to make sure we liked our guides, that we likes our tours and making sure we were where we needed to be. She checked in to see if we wanted to move our flight forward to better suit our itinerary then made the changes on her own. She even sent me a special gift on my birthday.
This trip was so wonderful... Read more

Our travel agent at KimKim, Hien, was so helpful not only setting up the trip before we left, but also on the trip.
Throughout our time in Vietnam and Cambodia, she kept in touch with us to make sure we liked our guides, that we likes our tours and making sure we were where we needed to be. She checked in to see if we wanted to move our flight forward to better suit our itinerary then made the changes on her own. She even sent me a special gift on my birthday.

This trip was so wonderful and it was all completely suggested and created by Hien. I would highly recommend her to anyone looking at visiting Vietnam and Cambodia!

Hotel Reviews
Lynnaya Urban River Resort
Siem Reap

Beautiful hotel! They have a roof top restaurant with happy our and live music that is lush with flowers and vegetation and draping. Great steak! The pool was relaxing and zen. Perfect location close to the river and the downtown night life.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

This hotel is so beautiful! The staff was amazing, the food was great, the spa was incredible. All 4 of use took in a day the spa for the cost of 1 massage in the US

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ambassador Signature Cruise

Great view and food. They had a fun night of happy hour, dinner and live music outside on the roof with a light show.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
O'Gallery Premier Hotel & Spa

In the center of everything! Clean, large rooms and fantastic breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bach Suites Saigon, A Member of Design Hotels

Central location, top notch facilities and staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lantern Making & Thanh Dong Organic Farm ( HUT)
Lantern Making & Thanh Dong Organic Farm ( HUT)
Hoi An

Lantern making was a great activity to do with the kids and meeting the farmers and seeing their way of life was very interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Dark & Bright Cave - Disembarking Ambassador Cruise
Explore Dark & Bright Cave - Disembarking Ambassador Cruise
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Immerse in the Beauty of Lan Ha Bay - Ambassador Signature Cruise ( Day 2)
Immerse in the Beauty of Lan Ha Bay - Ambassador Signature Cruise ( Day 2)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Lan Ha Bay - Viet Hai Village - Onboarding Ambassador Signature cruise
Discover Lan Ha Bay - Viet Hai Village - Onboarding Ambassador Signature cruise
Ha Long Bay

Absolutely Beautiful!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Ho Chi Minh city  Half Day Tour
Exploring Ho Chi Minh city Half Day Tour
Ho Chi Minh City

One of the top experiences of the trip. The room was pitch black so you really focused on the food and trying to eat it. I'm not an adventurous eater, so it was wild not knowing what I was eating, but every dish was so flavorful and delicious. It was fun to find out afterwards what each dish was.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

We got to try so many new foods. I felt save trying street food with my guide picking the right vendors.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoa Lu And Tam Coc Exploration
Hoa Lu And Tam Coc Exploration
Vietnam

Beautiful experience that gets you outside of the city.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Half Day City Tour & Train Street
Hanoi Half Day City Tour & Train Street
Hanoi

Don't miss this fun experience. This was the highlight of our Hanoi experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City

This gives you an intimate understanding of the mental warfare that Vietnam used to on the enemy soldier who never knew where the Vietnamese would pop up with a surprise attack..

Quality of Experience
Guides, Drivers and Staff
Transport
VIP Fast Track Service
VIP Fast Track Service
Vietnam

1st class treatment. They meet you at the gate and guide you through all customs, baggage claim, etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 14, 2026
Dear Liz, Thank you so much for your incredibly kind words! It was such a pleasure to help you plan and coordinate your journey through Vietnam and Cambodia. I am so happy to hear that the itinerary we created together lived up to your expectations. For me, the most important part of my job is ensuring that everything runs smoothly while you are on the ground, so I’m glad I could assist with the flight adjustments and keep you updated throughout the trip. It was also my absolute delight to... Read more

Dear Liz,

Thank you so much for your incredibly kind words! It was such a pleasure to help you plan and coordinate your journey through Vietnam and Cambodia.

I am so happy to hear that the itinerary we created together lived up to your expectations. For me, the most important part of my job is ensuring that everything runs smoothly while you are on the ground, so I’m glad I could assist with the flight adjustments and keep you updated throughout the trip.

It was also my absolute delight to celebrate your birthday with a small gift—making sure your special day felt celebrated, even while traveling, was very important to me!

Knowing that you would recommend my services to others is the greatest compliment I could receive. Thank you for choosing to travel with us, and I truly hope to welcome you back to Southeast Asia for another adventure in the future.

Wish you all the best,
Hien

A smooth lifetime adventure
Brazil | Dec 22 - Jan 2, 2026

Nathalie
Nathalie B.
Houston, TX | Reviewed on Jan 09, 2026
Our first trip to Brazil was an adventure we will never forget- we put our trust in Bruno to plan this amazing trip. From the moment we arrived until the end everything was perfectly organized in a safe & fun way. At each step of our journey we were met by local guides (Sol & Luis) who took incredible good care of us. It was our first time planning a trip with KimKim and it won’t be the last. All of our wishes came true. Read more

Our first trip to Brazil was an adventure we will never forget- we put our trust in Bruno to plan this amazing trip. From the moment we arrived until the end everything was perfectly organized in a safe & fun way. At each step of our journey we were met by local guides (Sol & Luis) who took incredible good care of us. It was our first time planning a trip with KimKim and it won’t be the last. All of our wishes came true.

Hotel Reviews
Pousada Naturália
Angra dos Reis

A bit rustic and sometimes noisy but great overall experience. Be prepared to carry your luggage from the harbor (10 minutes)

Authenticity & Character
Great buffet breakfast
Location
A bit of a walk with luggage
Staff
Thanks to the staff for helping us carry our luggage
Cleanliness & Comfort
Miramar Hotel by Windsor
Rio de Janeiro

The size of the beds was HUGE … bigger than a California king … great sleep Excellent breakfast

Authenticity & Character
Location
Right on Copacabana… walking distance to lots of activities and restaurants
Staff
Cleanliness & Comfort
Amazon Premium Lodge
Manaus

Comfortable beds - clean - quiet Just needed an extra blanket

Authenticity & Character
Location
Staff
Villa Amazônia
Manaus

Great boutique hotel downtown Manaus with great beds.

Authenticity & Character
Location
No
Staff
Cleanliness & Comfort
Activity Reviews
Half island tour by speedboat to Ilha Grande from Vila do Abraão
Half island tour by speedboat to Ilha Grande from Vila do Abraão
Ilha Grande - Rio de Janeiro

The island is really a backpacker paradise - jungle & beach combo with great hikes and beautiful secluded beaches (reachable by boat). Food options are plentiful but expect to wait a long time to be served.

Transport
Boat to and from the mainland to the island is packed and luggage is everywhere
Welcome to Rio de Janeiro
Welcome to Rio de Janeiro
Rio de Janeiro

Beautiful city with lots to do - safer than I expected - beaches are gorgeous but crowded.

Quality of Experience
Great to have a guide with you to experience the real thing
Guides, Drivers and Staff
Transport
Amazon Premium Lodge 4 days/3 Nights
Amazon Premium Lodge 4 days/3 Nights
The Amazon

In the heart of the earths lungs … insane beauty and quiet place - farm to table food - Piranha fishing and night time boating to see caymans was brilliant

Quality of Experience
Food
Guides, Drivers and Staff
Sol was a great young dynamic and knowledgeable guide
Transport
Plan for a rough ride getting there … 2 buses & 2 boats which we didn’t know about
Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Jan 09, 2026

Hi Nathalie
I am very happy that you enjoyed the trip. Thank you very much for your trust.
If you need anything, please write to me.
All the best to you and your family!!!
Thank you very much.
Bruno

All the guides were great, particularly Fatim...
Egypt | Dec 19 - Dec 30, 2025

D
David H.
Denver, CO | Reviewed on Jan 09, 2026
All the guides were great, particularly Fatima and Achmed. I forgot to mention that each time we arrived at the Cairo airport, from Heathrow and Aswan, there was no on there to greet us. From Heathrow we waited 50 minutes before we found someone from Sun Pyramids and from Aswan we had to find the sun pyramid representative who spoke no English and seemed completely lost. Read more

All the guides were great, particularly Fatima and Achmed. I forgot to mention that each time we arrived at the Cairo airport, from Heathrow and Aswan, there was no on there to greet us. From Heathrow we waited 50 minutes before we found someone from Sun Pyramids and from Aswan we had to find the sun pyramid representative who spoke no English and seemed completely lost.

Hotel Reviews
MS Salacia Nile cruise

everything was great except that they missed two wake up calls.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Cairo Grand Nile
cairo

Everything was great. As a 81 year old senior citizen getting in ad out of the bath tub was a challenge as the tube wall was about 2.5 feet high.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tour to High Dam, Philae Temple, and Obelisk / Check out
Tour to High Dam, Philae Temple, and Obelisk / Check out
Aswan

we did not go to the obelisk. we went to the botanical garden and nubian village intead

Abu Simbel Temple
Abu Simbel Temple
Aswan

We did not go. We did not realize that this was four hour drive to and from through the desert in a caravan for safety with a one hour visit. We should have been told this when the trip was being planned originally

Edfu, and Kom OmboTemples
Edfu, and Kom OmboTemples
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Luxor West Bank
Luxor West Bank
Luxor
Quality of Experience
Food
Transport
Karnak Temple, Luxor Temple, and Luxor Museum
Karnak Temple, Luxor Temple, and Luxor Museum
Luxor
Quality of Experience
Food
Transport
Tour To The Newest Saqqara Tombs
Tour To The Newest Saqqara Tombs
Cairo
Quality of Experience
Transport
Half day To Egyptian Museum
Half day To Egyptian Museum
Cairo
Quality of Experience
Guides, Drivers and Staff
Transport
Tour to National Museum, Moez St. and Khan El-Khalili
Tour to National Museum, Moez St. and Khan El-Khalili
Cairo
Food
Guides, Drivers and Staff
Transport
Half Day Tour To The Grand Egyptian Museum “GEM”
Half Day Tour To The Grand Egyptian Museum “GEM”
Egypt
Guides, Drivers and Staff
Transport
Tour to Giza Pyramids With Camel Ride
Tour to Giza Pyramids With Camel Ride
Cairo
Guides, Drivers and Staff
Transport
Local specialist: Aya Yasser
Aya
Aya Yasser
Local specialist in Egypt | Replied on Jan 19, 2026

Thank you for sharing your feedback and for your kind words about our guides, especially Fatima and Achmed. We are pleased to know you enjoyed most of the tours, hotels, and the Nile cruise.

Your feedback is greatly appreciated and helps us enhance our services. We hope to have the pleasure of welcoming you again for a smoother and even more enjoyable experience.

Warm regards,
Aya

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.