Kimkim Trip Reviews

First-time KimKim customer. Won't be my last. Organizer Tina with CK41 Tours From Thailand handled everything efficiently and perfectly. She was very patient with our many questions. Great communication throughout the process. During the trip, everyone showed up as promised (guides & drivers). No problems at the hotels. This allowed us to relax and enjoy our vacation to Thailand, Vietnam, & Cambodia. We packed a lot of activities & major sites into our 17-day trip; everything went smoothly.

Hotel Reviews

Miracle Transit Airport Hotel

Bangkok

No complaints. Friendly staff. They welcomed us at our late check-in and were very helpful with our early check-out. Room was clean and comfortable. Would stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Phka Chan Hotel

Siem Reap

No complaints. We were welcomed at check-in. Friendly staff. Room was clean and comfortable. Location was great. Breakfast was great. Would stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Athena Cruise

Ha Long Bay

No complaints. Well-organized from check-in to check-out. The cruise director is amazing. Friendly staff. Activities & sites visited were great. Room was clean and comfortable. Food was delicious & plentiful. Would go on this cruise again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Cititel

Hanoi

No complaints. We were welcomed at check-in. Friendly staff. Room was clean and comfortable. Location was great. Breakfast was great. Would stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Happy Life Grand

No complaints. We were welcomed at check-in. Friendly staff. Room was clean and comfortable. Location was great. Breakfast was great. Would stay there again. Some rooms have walk-in showers, some have tall bathtubs with shower head; contact staff in advance if you have a preference.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Charm Resort Phuket

No complaints. We were welcomed at check-in. Friendly staff. Room was clean and comfortable. Large bathroom. Location was great. Breakfast was great. Would stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)

Chiang Mai

No complaints. We were welcomed at check-in. Friendly staff. Room was clean and comfortable. Location was great. Breakfast was great. Beautiful gardens & nice lounge areas. Would stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Quart Ruamrudee

Bangkok

No complaints. We were welcomed at check-in. Friendly staff. Room was clean and comfortable. Location was great. Breakfast was great. Would stay there again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hidden temples in the Angkor Wat

Siem Reap

One day at Angkor Wat is not enough. We visited new sites on our 2nd day. There was time available to see another site that I requested. Guide was very knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring the Famous Angkor Wat

Siem Reap

It was just as magical as I remember from my first visit 23 years before. Must-do activity. So much to see and learn. Having a private guide is worth it. Can't imagine being part of a 20-50 person tour group on headsets.

Quality of Experience

Guides, Drivers and Staff

Transport

Overnight Cruise at Halong Bay!

Thailand

Very enjoyable. It felt like a luxury cruise. The cruise director is beyond amazing. Everything was well-organized, from check-in to meals to activities to island visits to check-out. Highly recommended. Meals were great. Nice cabins.

Quality of Experience

Guides, Drivers and Staff

Transport

Hanoi City Tour!

Thailand

It was a very nice day of touring Hanoi. We saw a lot but it was relaxing.

Quality of Experience

Guides, Drivers and Staff

Transport

Trying Vietnamese Local Foods & Enjoy Puppet Show

Hanoi

Great walking tour of Hanoi. We visited places that were not touristy at all. We ate at places that were 95% locals. We tried new things (fried fermented pork rolls were a favorite; avocado ice cream was interesting). The water puppet show was fun. The views along the river across from the puppet theater are pretty.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ho Chi Minh City Tour

Ho Chi Minh City

Worthwhile tour. Much to learn and see.

Quality of Experience

Guides, Drivers and Staff

Transport

John Gray's - Hong by Starlight

Phuket

A must-do activity! I had taken a boat cruise to the same area 8 years ago. This tour involves kayaking from the boat into caves which reveal lagoons that look like Avatar or Jurassic Park. Truly incredible adventure that would never know if you took a regular boat ride. We enjoyed every minute. They had great food for us and a special activity (decorated float). Highly recommended.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Eco Elephant Care!

Chiang Mai

It was a fun, relaxing visit to DooDoi Elephant Home. Staff there are great. Had a lunch there before visiting the elephants. The guides are friendly and have everything well-organized and prepared in advance. It is worth doing the elephant washing. We had smiles the entire time. Beautiful scenery. Highly recommended.

Quality of Experience

Guides, Drivers and Staff

Transport

Temple and Hill tribes in Chiang Mai

Chiang Mai

We enjoyed the drive up to Doi Suthep. Beautiful forest mountain. The temple was great (my 2nd time there). We skipped the hill tribe visit, which allowed us more time at the temple and the little shops at the base of the temple compound, plus a quick visit to a jade showroom.

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome and Temple Treasures of Chiang Mai

Chiang Mai

Very enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

Enjoy Food Tasting in Chinatown!

Bangkok

Sights, sounds, smells of busy Chinatown in Bangkok. It is one very-long street with a few side streets. Food carts every 20 feet. Many options.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Exploring Bangkok by local transfers and walking tour

Bangkok

We enjoyed the Temple of Dawn and the Reclining Buddha. The Royal Palace was temporarily closed. We went to Jim Thompson House Museum instead. The Chatuchak Weekend Market was fun to see.

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Bangkok!

Bangkok

Great guide & driver. We really enjoyed the canal boat ride, the marketplace, and the Golden Mount. Khaosan Road was not enjoyable, however.

Quality of Experience

5-star for the overall trip. 1-star for Khaosan Road portion.

Guides, Drivers and Staff

Transport

It was just a short vacation at the end of a working trip but a lot of fun! Our guide, Anna, was terrific and Margoth and her team were very attentive.

Although the guides for the tours (tapa tasting tour, Montserrat & winery tour, chocolate & Sagrada familia were excellent) I didn’t like my hotel accommodations nor its location. The Hotel Majestic or the La Casa Fuster are more my style.

Hotel Review

Andante Hotel

Barcelona

This hotel isn’t my style.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Small-Group Montserrat & Penedès Region Winery Excursion

Barcelona

Excellent tour & excellent guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Sweet Adventures: A Family Chocolate Experience

Barcelona

My guide is so knowledgeable about Spanish chocolate & the best locations in Barcelona to taste it.

Quality of Experience

Guides, Drivers and Staff

Transport

We walked for this tour.

Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia

Barcelona

Well organized tour & excellent guide!

Quality of Experience

Guides, Drivers and Staff

Transport

Taste Barcelona: Authentic Tapas & Neighborhood Walk

Barcelona

Excellent tour guide & delicious tapas & drinks!

Quality of Experience

Food

All of them

Guides, Drivers and Staff

Transport

We walked so we got night time glimpse of Barcelona

We had a wonderful experience in Egypt at all planned locations. Our airport representatives and driver in Cairo were welcoming and helped us smoothly through passport checks and to our hotel. The hotel staff were also kind and accommodating. Our Cairo guide, Mohamed, was very knowledgeable and shared valuable insights into Egypt’s sites, culture, and history.
In Aswan and Luxor, the staff were equally helpful. Zane and Michael welcomed us warmly, and Michael was our favorite guide for keeping our children engaged and being especially attentive to their needs.

Overall, we absolutely loved our trip and are grateful to everyone who helped make it happen. We hope to return in the future and would be thrilled to have Michael as our guide again.

Working with Rene and Eduardo, the local specialists, we were able to tailor and broaden our itinerary. They were prompt, friendly, helpful, and alert to our needs. The arrangements once we arrived in Mexico unfolded smoothly and highly satisfactorily, and the local guides were most engaging, professional, and informative. Communication with Eduardo was regular and helpful. During our visit there were a number of political protests and blockades. Eduardo and his colleagues kept in touch and were amazing in the way they figured out work-around solutions. Altogether, this was an exceptional holiday, and we have nothing but praise for the local team.

Hotel Reviews

Camino Real Aeropuerto Mexico

Mexico City

This is what it says it is -- an airport hotel. It is comfortable, one can get a decent meal, and above all it is very conveniently located. There is a shuttle service, but if you are flying from Terminal One, all you have to do is walk across an enclosed bridge.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Boutique Marqués del Ángel

Puebla

This hotel is housed in a beautifully restored and furnished 17th Century building. It oozes charm and character and provides easy access to the sites of the Old City. Just along the road you can find Numi, a restaurant where we had the finest modern-style Mexican meals of our holiday, along with some great Mexican wine.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Zócalo Central

Mexico City

Rather stylish, comfortable, very conveniently located, fabulous views from the rooftop restaurant. Great breakfasts.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Between markets and corn in the magical town of Cholula

Mexico

A visit here is highly recommended. Cholula is an attractive living community and is very rich in history, both colonial and pre-Columbian.

Quality of Experience

Food

Removing kernels from the maize bob, grinding them the traditional way, rolling and cooking the resulting tortillas was one of the features of our visit. It was a lot of fun -- and hard work, in a cheerful sort of way.

Guides, Drivers and Staff

Lupita has a passionate interest in this place, which is infectious, and she is a delightful companion.

Transport

Most of the tour was on foot, but a minibus got us here from Pueblo and onwards to Mexico City Airport with the maximum of efficiency.

Walking in Teotihuacán "The City of the Gods" & Overnight in Puebla

Mexico

An absolutely incredible experience. The sheer scale of the site is breathtaking.

Quality of Experience

Food

The food here is fairly traditional, and often features nopal and Prickly Pear blossoms.

Guides, Drivers and Staff

Angeles is a skillful driver and seasoned tour coordinator. She proved amazingly calm and resourceful in navigating the blockades the country experienced on the day of our visit. Our young tour guide, Zazil was not only well informed, but also passionate about the site. She was a delight to be with.

Transport

Angeles was amazingly skillful and resourceful.

Get to know the neighborhood of San Angel

Mexico City

This is an oasis of calm and style, with tree-lined streets, delightful old buildings, quality curio stores, and, during weekends, outdoor art shows and sales. It provides a lovely breather from the hustle and bustle of the downtown.

Quality of Experience

Guides, Drivers and Staff

Once again, Pablo proved to be a knowledgeable, kind, and attentive guide.

Transport

Ciudad Universitaria: Visiting this Impressive University

Mexico City

The UNAM library, designed and decorated by Juan O'Gorman, is a masterpiece that definitely warrants a visit.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Casa Azul Museum

Mexico City

This is a beautiful place, and unexpectedly moving.

Quality of Experience

Guides, Drivers and Staff

Transport

Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco

Mexico City

Xochimilco is in large part a place of parties and soccer matches, but once you get deeper into the labyrinth a wholly different world is revealed. The organic chinampa we visited we visited was an oasis of peace and balance.

Quality of Experience

Guides, Drivers and Staff

Again, Pablo proved patient, knowledgeable, and very attentive.

Transport

Pablo is a very skilful and reassuring driver.

Culinary Heritage Tour: Mercado Jamaica Exploration & Cooking Experience by Garuda

Mexico City

If you want to learn more about Mexican cuisine and to get a richer sense of how Mexicans go about their daily lives, this is an absolute must!

Quality of Experience

Food

It was excellent!

Guides, Drivers and Staff

Rene was the perfect guide, knowledgeable about cuisine, but more than that, part of the local community. Esther, our chef and cooking instructor, definitely knows her stuff and is delightfully kind, warm, and cheerful.

Transport

Uber is both very convenient -- and the drivers are amazingly skillful in coping with Mexico City's crazy traffic!

Museo Rufino Tamayo

Mexico City

The collection here is very modern. If that is to your taste, you will love it.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to the National Museum of Anthropology

Mexico City

This is a magnificent building and an unbelievable treasure trove.

Quality of Experience

Guides, Drivers and Staff

Pablo has an encyclopaedic knowledge of the treasures of this place, but is adept at select the highlights, and is highly attentive to the needs and interests of his tour group.

Transport

Pablo is highly skilful at threading his way through the hectic road traffic!

Visit the MUNAL, an impressive Art Museum

Mexico City

An excellent complement to the Templo Mayor, offering another perspective on on Mexican history and culture.

Quality of Experience

Guides, Drivers and Staff

Transport

We got there by foot, which was both interesting in itself and easy.

Templo Mayor Museum

Mexico City

Absolutely fascinating!

Quality of Experience

Guides, Drivers and Staff

Fermin has an archaeological background, so was a perfect match.

Transport

Again, we went everywhere by foot.

Walking tour through the historic center of Mexico City

Mexico City

A great way to start your visit to this teeming, lively and fascinating city.

Quality of Experience

Guides, Drivers and Staff

Fermin, an archaelogist and long-time resident, was a lively, knowledgeable, and perceptive guide.

Transport

We went everywhere by foot, so transport was not an issue.

​My recent trip to Morocco was, without a doubt, the most incredible travel experience my partner and I have ever had. From the ancient medinas to the stunning Atlas Mountains and the endless Sahara dunes, every single moment was pure magic. This seamless adventure was made possible by the truly outstanding service provided by Orion Trek Voyages.
​We must start by giving our immense gratitude to our driver, Adil. Adil was much more than just a driver—he was the calm, knowledgeable, and reliable backbone of our entire journey. Over the 12 days, he expertly navigated the long roads between cities like Fes, Merzouga, and Marrakech, always ensuring our safety and comfort. His professionalism, warm smile, and willingness to stop at every picturesque vista made the extensive travel feel like part of the adventure, not just a transfer. He is a genuine treasure and a stellar representation of Moroccan hospitality.
​The highlight of our guided tours was absolutely our time in Marrakech with Hanyn. Hanyn is an extraordinary tour guide! He brought the chaotic beauty of the Red City to life, guiding us through the labyrinthine souks, historical palaces, and the vibrant Jemaa el Fna square with expert knowledge and infectious enthusiasm. His deep understanding of the city's history, culture, and local secrets gave us insights we could never have found on our own. Our 6-hour historical sightseeing tour felt like a fascinating journey through time. If you find yourself in Marrakech, request Laghrib—he is simply the best in the business!
​Thank you to Orion Trek Voyages for crafting an itinerary that provided both adventure and luxurious comfort (the Hammam experience on Day 11 was the perfect end!). This was a bucket list trip that surpassed all expectations and will hold a special place in our memory forever.
​
Highlights:
​Driver: Adil (5/5 stars - the ultimate professional and companion)
​Marrakech Guide: Hanyn (5/5 stars - brilliant, passionate, and knowledgeable)
​Desert Camp Experience: Staff (5/5 stars - camel ride, night sky, spacious tent)

Hotel Reviews

Dar Baraka & Karam

Marrakech

Clean and cozy, great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Tamdakhte

Ait Ben Haddou

Friendliest and most personable staff during our entire trip. Beautiful location!

Authenticity & Character

Location

Staff

I can't remember his name, but the guy running the show was the best!

Cleanliness & Comfort

Riad Madu Desert Camps

Merzouga

I know this sounds crazy, but the tent was probably the nicest room we stayed in the whole trip. Not to discredit any of the riads, I'm simply talking in terms of amenities and size far exceeding expectations. The food, the staff, the clear night sky all amazing. There were 2 things we did that my wife and I said we would never do, but we did. 1. Dance at the drum circle. 2. Play the drums at the drum circle. Both made possible by the friendly and encouraging staff.

Authenticity & Character

Location

The Sahara desert!

Staff

We're grateful they got us out of our comfort zone to participate in the dancing and drumming.

Cleanliness & Comfort

Riad la Perle de la Médina

Fès

Have to admit, we were skeptical at first when we checked in about the staff (sorry I can't remember their names). But they grew on us and are now core memories of our trip. If you know, you know.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kenzi Basma Hotel

Casablanca

Good first night place to stay. Highly suggest paying for their dinner after a long day of travel.

Authenticity & Character

I mean, it's a hotel so it's hard to rate authenticity and character.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Traditional Hammam & Massage

Morocco

This was a unique experience and a great way to end the day after a long hike in Imlil.

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Hike in Imlil Village, Return to Marrakech

Morocco

We thoroughly enjoyed this hike. Stunning views all around and lunch at a Berber house was delicious! Little did we know that it was going to be 7 miles, however I suspect the guide can cater to those not looking to put in that much mileage.

Quality of Experience

Food

The tagine at the Berber house was delicious!

Guides, Drivers and Staff

Transport

Guided Tour in Marrakech

Marrakesh

Have to admit, this tour was on the tail end of our trip, so it was becoming hard to see and experience new things. Our guide, Laghrib, made that a non-issue. He had so much knowledge about everything. It was unlike every other tour we had where the guide had a preset of what to see/do. Laghrib was able to pick up on what we wanted to see and took us there. We could have listened to Laghrib talk all day as he had a very unique perspective on everything.

Quality of Experience

Guides, Drivers and Staff

Ask for Laghrib!

Transport

Morning Hot Air Balloon Experience

Marrakesh

Very professional tour operator. Timely transportation, friendly staff, yummy breakfast, and the views from the balloon!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Food Tour & Local Gastronomy

Morocco

This was one of my favorite tours. Our guide, Laghrib, was the best. We tried so much food and pushed us to try things we never would have done on our own. ✅ Random street food ✅ Snails ✅ Back alley soup ✅An abundance of yummy food

Quality of Experience

Guides, Drivers and Staff

Ask for Laghrib!

Transport

Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud

Morocco

It was one of a kind. From the camels, the tents, the staff, the night sky. All of it was amazing.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cooking Workshop & Local Food

Morocco

Souad, our chef for the class was top notch! She was very knowledgeable and had a good relationship with the people working in the local market. Highly recommend doing this!

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour in Fes

Fes

Very cool to see the tannery and understand how a lot of different products come to be.

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Guided Tour in Rabat

Morocco

Beautiful city and our second favorite tour guide of the entire trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Guided Tour in Casablanca

Morocco

Despite being a newer city, the architecture is still amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Trusting Monika with my trip was the best decision I could have made, she was so helpful throughout the planning process and during the trip. She picked excellent excursions that we throughly enjoyed and made all the arrangements necessary for the trip to go so smoothly. The was wise enough to pick hotels that were in walking distance to great restaurants and activities and was very helpful in accommodating my travel partner, who had a lot of allergies. I would absolutely recommend her for planning a trip to New Zealand.

Activity Reviews

Glowworm Tour Nocturnal Adventure

Rotorua

Stephen was incredible. His knowledge of the landscape and local flare and fauna was top notch. We had an absolutely incredible time and he takes beautiful pictures if you at a waterfall that he promptly emailed to us the next morning, do not miss this!!

Quality of Experience

you are in a small group and it does not feel touristy or commercial, its intimate and fun

Guides, Drivers and Staff

Stephen is an incredible tour guide, he's is so knowledgable and respects the environment and his patrons

Transport

he took us to see the sunset, looking over the lake before we went to see the glowworms

Te Pā Tū - Maori Cultural Experience

Rotorua

Do not skip the experience, it's so educational, entertaining and the food was the best we had the entire trip!! The love, care and welcoming attitude that the performers have for visitors is unparalleled. The knowledge they provide leaves you deeply interested in Maori culture and the performances and food were excellent. The staff is so talented!! I would absolutely go back and do this again.

Quality of Experience

Food

best meal we had the whole trip

Guides, Drivers and Staff

Transport

Hell's Gate Experience (Geothermal site and Mud Bath and Sulphur Spa)

Rotorua

It was raining but that didn’t detract from the experience

Quality of Experience

Guides, Drivers and Staff

Skydive Taupo Tandem 12000 feet

New Zealand

Staff was friendly and knowledgeable

Quality of Experience

Guides, Drivers and Staff

Swim with dolphins

New Zealand

I didn’t end up swimming and they arranged for us to take a boat ride instead where we still got to see dolphins

Christchurch Tramway Restaurant

Christchurch

Excellent food and amazing service

Quality of Experience

The quality and food portions were excellent

Food

Guides, Drivers and Staff

The staff was so friendly and professional

Coach and Cruise to Milford Sound / Piopiotahi

Queenstown (NZ)

I wish I caught the name of our bus driver, he was so friendly and entertaining and took some great photos of me and my friend!

Quality of Experience

The views and the driver

Guides, Drivers and Staff

He was so friendly, funny and informative

Transport

The bus had some problems on the way back but that’s not anyone’s fault

From arrival to departure this trip was divine! We were able to to relax and take in the history in Venice. Hands down, one of the most amazing guides I've ever experienced took us through St. Mark's Basilica and Doge's Palace. She left us with so many jewels of history we were in awe. It was a great start. Accomodations in Venice were exactly what we were looking for.
The food and wine tour in Florence was truly a highlight! We even went back the next day to purchase more bottles 🥴.
Our guide for the Uffizi & Accademia tour was nothing short of amazing as well.
The following day our day trip to Tuscany and San Gimignano took our breath away. The commute was filled with knowledge, history, and a light chat. Our driver couldn't have been more perfect. He was our absolute favorite!!!!!
Rome personally stole my heart, the Vatican in particular, and our guide was *chef's kiss*. I cried like a baby in the Sistine Chapel and the tears continued as we walked through the holy doors and experienced St. Peter's basilica during Jubilee!

Thank you Irene! This trip was EXACTLY what we were looking for.

Hotel Reviews

Argentina Residenza Style Hotel Rome

Rome

Great location

Authenticity & Character

Location

Staff

I appreciate them soooo much for helping with a last minute reservation

Cleanliness & Comfort

Hotel Santa Maria Novella

Florence

Great location

Authenticity & Character

Great breakfast

Location

Easily accessible to everything

Staff

Cleanliness & Comfort

Palazzo Morosini Degli Spezieri - Apartment hotel

Venice

This was the best accommodation of our entire trip! I would recommend this place to anyone traveling to Venice.

Authenticity & Character

Right on the canal

Location

Staff

Over and beyond with maintaining the surprise for my mom

Cleanliness & Comfort

No complaints

Activity Reviews

Private Vatican Guided Tour

Rome

Nothing prepared my emotions as we walked through the Holy Doors during Jubilee! The Vatican, along with, St. Peter's basilica left me speechless.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Colosseum & Roman Forum Tour

Rome

Our guide had the most wonderful architectural knowledge. His storytelling created images in our mind that encapsulated the height of the Roman empire.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tuscany Day Trip to Siena and San Gimignano

Italy

Highlight of out trip! Our guide was a delight. He quite literally made this long commute a beautiful excursion filled with charm, storytelling, and attention to detail. Give this man a raise!!!!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Uffizi & Accademia Galleries Tour

Florence

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Food & Wine Tour

Florence

Wonderful guide

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Gondola Ride

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Grand Canal boat tour in Venice

Venice

Great guide!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Doge's Palace & St. Mark's Basilica Tour

Venice

Ahhhhmazing guide! We were blown away by the history.

Quality of Experience

Guides, Drivers and Staff

Transport

Our Thailand trip was absolutely amazing! We visited Bangkok, Krabi, Phi Phi Island, and Phuket, and every stop was unforgettable.

In Bangkok, our guide Annie (Wat Arun) was incredible. She was knowledgeable, friendly, and made the experience so special.

In Krabi, we also had Jo Pur as a guide and she was amazing. The Koh Klan cultural tour was a highlight — engaging, authentic, and so much fun.

In Phi Phi Island, we did the Sunrise Tour with Simba Sea Trips, and our guides Joseph, Ann, and Film were phenomenal. Their energy, hospitality, and attention to detail made the day perfect.

Thailand itself is breathtaking — beautiful places, amazing food, and some of the most polite and accommodating people we’ve ever met.

A special thank you to Sunny from Kim Kim, who curated our entire trip. Sunny checked in with us throughout our stay to make sure everything was going smoothly. Sunny did an excellent job!

Hotel Reviews

My Beach Resort

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Varana Krabi Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mode Sathorn Hotel Bangkok

Bangkok

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sunrise Phi Phi Island Joining Tour

Phuket

Food

Everything was great. Had accommodated my allergies in the meals. Very thoughtful

Guides, Drivers and Staff

Joseph, Film and Ann from Simba Sea Trips were amazing guides

Transport

Discover Local Island Life: Koh Klang Culture

Krabi

An unforgettable visit!! Our guide was so knowledgeable and fun!!! We were sad to say goodbye!

Thank you, Sangita, for an amazing one-month trip through Nepal. It was the first time we booked a journey through a travel agency, we normally organise everything ourselves, but choosing Sangita was the best decision we could have made. The preparation before the trip was perfect, every detail thought through, and all our questions answered immediately.

What truly surprised us, though, was the incredible support once we were in Nepal. When our plans changed, Sangita reorganised everything seamlessly and incredibly fast. Thanks to her, we could simply relax and enjoy our holiday without any stress. We also appreciated the personal touch: a warm welcome cooking class, meetings before and after our trek, and even a private tour through Patan. And because this was our honeymoon, she surprised us with a beautiful gift — a sound healing session that we will never forget.

She also organised our entire trek, including an amazing guide, Bhim, who made the experience even more special.

If you are looking for someone who is thoughtful, responsive, and genuinely cares about your experience, Sangita is the person to trust. We cannot recommend her highly enough.

My wife and I arranged a hiking trip to visit the rice terraces in Ifugao and Sagada. We worked with Cami at KimKim and she always answered our many pre-trip questions promptly and accurately.

Our trip followed the devastating 2025 typhoons that greatly impacted the roads and hiking trails in the region. Though people were still digging out and repairing the damage, our trip was still a success. We had to adapt to some minor changes in the itinerary, follow different hiking trails, and stay at a couple of guest houses that still did not have electricity and water. Still, things worked well. Our guide, Jody, and the rest of guides/drivers were very professional. We would highly recommend this trip to other adventure- minded travelers.

We had an overall wonderful trip to Ireland in Nov 2025. It was a short trip, built around attending a concert in Dublin on 11/12. First, I want to say that I have used KimKim for several prior trips to S and Central America and have nothing but amazing things to say about those experiences. Which was why it was a no brainer for us to use KimKim for this trip. We didn't have as great an experience this time. We initially met via zoom with Joe to discuss the trip, our interests, want to do's for the trip etc. The initial itinerary Joe gave us was pretty confusing and just had very general info, like from a pre-written template which did not take into account specifics that we had talked about. I wrote a long chat to Joe expressing my confusion and pointing out some of the discrepancies and/or flat out errors. We planned another call which did take place with Joe and he said that the issues with the itinerary would be corrected after we finalized our payments. But then we were informed Joe was no longer working there so we were handed off to Dean. It was a little frustrating trying to get the corrected itinerary that had revisions away from the "template" they use for this excursion or that activity. We also didn't have near the customer service and one:one attention that I was used to from my previous trips with KimKim. When we got the app and our itinerary, it was not user friendly (this was the first time with Kim kim that we used this app). Again, the itinerary was using very rote (not individualized) descriptions. I was told not to look at that part of the app but to look at the documents and "driver notes." those were more helpful for sure.
In terms of hotels, we stayed at the Ashling Hotel in Dublin and the Galmont in Galway. Both were nice places, however, when we first talked to Joe, he knew we were going to a concert in Dublin (at the 3 arena) and I had said I wanted a gym in the hotel. The Ashling was nice as I said, but there was no gym and it was about as far away from the concert venue as you could get. I had also told Joe none of us were drinkers so going to Guiness or Jameson were not on our list of things we wanted to do. The Ashling is super near to Guiness and Phoenix Park and the bus station and that's about it. So I did not like the location personally and it made me feel like the trip folks had some deal with the hotel so they just funnel as many people there as possible rather than listening to the specifics of what i wanted. the Galmont was good location and it had a gym, no so complaints with that. Both had great breakfasts so that was nice. Our one group excursion to Belfast was a highlight. we opted for a black cab tour (which Dean did help us get corrected as somehow, that was not the tour we were booked on even though that had been communicated to Joe from the start as well). The tour was by Wild Rover and the woman on the bus with us was fantastic as was our black cab driver. high praise for both of them and for the experience overall. We did have a walking tour of dublin as well which was also wonderful. our guide for that was great. we also did the Viking splash tour (duck boat tour) which was fun and touristy.
Everything else was on our own, planned on our own. We enjoyed Ireland very much and we agreed we would all love to go back for longer and to explore more of the country. However, this time around, I didn't feel I received the support, suggestions, individualization and individual attention I have received from previous Kim KIm trips. Thanks very much for letting me review.

Hotel Reviews

The Galmont Hotel & Spa

Galway

good location, great breakfast, good gym

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ashling Hotel Dublin

Dublin

great breakfast and restaurant, location was not good for us, no gym which was important to me

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Book of Kells and Trinity Campus Tour

Dublin

we didn't have a guide for this, we just did it on our own. fascinating, beautiful and interesting.

Quality of Experience

Dublin Guided walking tour tour

Dublin

Our guide, whose name i am forgetting, was GREAT. we learned a lot and he shared so much info, answered questions, made suggestions ...very helpful!

Quality of Experience

Guides, Drivers and Staff

Transport

na

Belfast & Giants Causeway Day tour from Dublin

Dublin

loved the history of the black cab tour, made us all want to know more about The Troubles Giants Causeway was good too although the weather made it rough (windy and rainy), still was interesting to walk around

Quality of Experience

Guides, Drivers and Staff

Transport

Viking Splash tour

Dublin

It's fun and touristy. it may or may not be your thing. I like duck boats tour in general.

Quality of Experience

Guides, Drivers and Staff

Transport

Ravi and Active India were excellent in putting together a perfect trip for us to India. He was super responsive in the planning stages and kept us fully informed. During the trip, the coordination between our various drivers and guides was seamless. A WhatsApp group let us stay in touch throughout the trip. Ravi made sure that our wedding anniversary was celebrated by the hotels during the trip.

We had an amazing time with Khalid as our guide around Morocco. Our guides in each city we visited made the trip a truly unforgettable experience. The three highlights for me were Fes, the camel excursion into the desert, and Marrakech. Enjoyed the variety of experiences but the medinas were amazingly memorable.

For our trip I think it would have been better to have 14 or more days to cover the vast areas we drove. We did spend a good deal of time driving.

Veronika planned the perfect trip for me and my partner. It was the perfect pace, the activities from the Blue Lagoon to Glacier tour were stunning experiences. The locations she found for us to stay were breathtaking. I honestly couldn't have done it without her help and expertise. My partner and I are dying to return and would use Veronika and KimKim again in a heartbeat.

Hotel Reviews

Signature by Vík Apartments

Vik

It was stunning. The bath, the views of the ocean, the dinner at the connected hotel. It was romantic and relaxing and so comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Muli

Reykjavik

The staff was incredibly helpful and friendly. The location was a short trip to the city center and the stay was great for the smaller hotel stay of our trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Katla Ice Cave

Iceland

This was such an amazing experience, the tour guide was fantastic and knowledgable. The trip out was a bit long but once you get there being able to walk on a glacier is breath taking. They were very careful about safety.

Quality of Experience

Guides, Drivers and Staff

Transport

My trip to Finland was truly unforgettable. I am extremely satisfied with the entire experience, and I could not be happier with how everything turned out especially the extraordinary moment of witnessing the Northern Lights. Seeing the aurora dance across the sky was a breathtaking, almost surreal experience that exceeded every expectation I had. It was the absolute highlight of my journey.

The organization of the trip was also excellent from start to finish. Every detail from transportation to excursions was handled smoothly and professionally. The itinerary was well planned, efficient, and thoughtfully paced, allowing me to enjoy each moment without feeling rushed. I felt supported and well-guided throughout the entire experience.

Overall, this trip to Finland was exceptionally memorable, and I am grateful for the remarkable service and seamless coordination that made it so special. I highly recommend this destination and this level of organization to anyone looking for a truly magical travel experience.

Everything was perfect. Beautiful country and great accommodations. Private sailing on last day was beyond special.

Hotel Reviews

Hotel Bosque del Mar

Playa Hermosa

Location Location Location. Steps from the beach. Restaurant was superb. Best fish sandwich !

Authenticity & Character

Location

Beach and islands.

Staff

Cleanliness & Comfort

Staff was helpful and attentitive.

Hotel Los Lagos Spa & Resort

La Fortuna

Best hotel springs and pools. Food was great and breakfast was the best.

Authenticity & Character

Beautiful gardens and flora.

Location

Base of volcano

Staff

Cleanliness & Comfort

Mawamba Lodge

Tortuguero

Felt like we were deep in the rain forest.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Presidente

San José

Thank you Nicole for special service and Manu for great private tour of San Jose.

Authenticity & Character

Location

Cleanliness & Comfort

Activity Reviews

Morning Sailing and Snorkeling Adventure

Costa Rica

Great way to spend last day in CR on a private sail boat, snorkeling and enjoying the beautiful scenery.

Quality of Experience

Guides, Drivers and Staff

Transport

Palo Verde National Park Boat Trip

Costa Rica

Saw alot of wildlife.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit to Maleku Indigenous Reserve

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Boat Excursion Through the Tortuguero Canals

Tortuguero

Guide was very knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

Tortuguero Village Visit

Tortuguero

Very remote and rainy. Best nights sleep listening to rain falling on our cabin.

Quality of Experience

Guides, Drivers and Staff

Transport

Private San José City Tour

San José

Our guide Manu was the best.

Quality of Experience

Very informative of history of San Jose.

Guides, Drivers and Staff

Transport

My friends and I had an amazing trip to Southeast Asia. AE was our guide in Bangkok. She was so kind, helpful, and knowledgeable. With AE we visited beautiful temples, lively markets, and ate some delicious street food. In Chiang Mai, our guide Pong took us to a monk blessing ceremony and an elephant sanctuary. She was wonderful. Again we ate delicious food and visited museums and temples. Cambodia and Vietnam were equally fun, beautiful, and fascinating. Our guide in Siem Reap was Set. He did a great job of explaining the history of Angkor Wat and the surrounding Temples. The hotels we stayed at were all comfortable and gorgeous with excellent food options. Thanks to Hoa who arranged this trip for us. It truly was a trip of a life time.

Where do I start to describe this phenomenal adventure Gummi planned for us?? It was so well organized and unbelievably planned with such care and accuracy that we completely wore ourselves out with great new experiences and adventures words will never be able to describe. The pictures will speak for themselves. We started at Blue Lagoon and ended at Sky Lagoon with a visit to Laugarás Lagoon in the middle and we NEEDED all 3!! Our favorite was Laugarás Lagoon!!
Our hotels were all amazing (CenterHotel Plaza(Reykjavík) / Dís Cottages (Snæfellsnes Peninsula) / Hotel Bifrost (Reykholt) / Hótel Grímsborgir by Keahotels (Golden Circle) / Black Beach Suites (Vík) / CenterHotel Klopp (Reykjavík) and ALL of the staff were a joy to meet and took very good care of us the entire trip. Our favorite was Hótel Grímsborgir!!
Our adventures included but was not limited to: 3 Lagoons / Víðgelmir Lava Cave Experience / Langjökull Glacier Snowmobiling Adventure / Sólheimajökull Glacier Walk and we cant pick just one favorite....recommend all of them, hands down!! The guides were impressive as well, we tipped them for their amazing service!!

Our itinerary:
1 - Reykjavík- Blue Lagoon: ate at the tapas at Tapas Barinn (AMAZING) around the corner from the hotel and had the seafood soup at Sæta Svínið Gastropub (OUT OF THIS WORLD). The town center was already filling up with beautiful Christmas decorations and it was just magical!
2 - Reykjavík to Snæfellsnes Peninsula: stopped at Hvalfjörður - Whale Fjord (didnt see one but we knew they were there! / stopped at Hraunfossar for the “Lava Falls” (breathtaking and COLD) / Víðgelmir Lava Cave Experience (A MUST DO) / sun set too quickly for us to see Gerðuberg Basalt Cliffs (next time) / checked into Dis Cottages and made our wwn dinner and stayed up to watch the northern lights!
3 - Snæfellsnes Peninsula - missed Kirkjufellsfoss falls but saw the mountain / Lóndrangar basalt sea stacks / Explored Arnarstapi and had THE BEST Lamb Soup in Iceland at Samkomuhúsið Arnarstapa / pictures at Búðir Church / ended at Ytri Tunga Seal Beach (the seals put on a show for us too)
4 - Snæfellsnes Peninsula to Reykholt - Kolugljúfur Canyon (worth the drive) / missed Hvitserkur and got sidetracked on our way to Bifrost with the MOST DELICIOUS Lamb Chops at the local gas station!!
5 - Reykholt to Golden Circle - we had snow so driving was slower than normal - Þingvellir National Park (the p's sound like t's and had us soooo confused) but the drive was beautiful / ate at Efstidalur II Farm Bistro and the burgers were of course AMAZING / couldnt get to Brúarfoss with the weather and had an appointment at Laugarás Lagoon - Lerki (MUST MUST MUST EXPERIENCE) / checked into Hótel Grímsborgir and this place was our favorite!!
6 - Golden Circle - slept in due to the Northern lights last night / passed on Kerið Crater / walked the Geysir Geothermal Area - bitter cold (the welcome center was delightful) / Gullfoss Waterfall was spectacular / on to Langjökull Glacier Snowmobiling Adventure / with a piece of glacier ice and a short JD, we headed back to Hótel Grímsborgir for dinner
7 - Golden Circle to Vík - Seljalandsfoss & Gljúfrabúi Waterfalls (too crowded, going back tomorrow / Skogafoss Waterfall (BEAUTIFUL) / Kvernufoss Waterfall (we passed ont his one to get to Sólheimajökull Glacier Walk (AN ABSOLUTE MUST MUST MUST DO!! OUR GUIDE SAM WAS INCREDIBLE) ON TO Black Beach Suites (Vík) (BOUGIE and VERY COMFORTABLE - 30ft wall of windows to boot)!
8 - Vík - tried to get to Fjaðrárgljúfur Canyon but the drive and snow was a bit too much. We turned around and decided to shake things up and explore on our own. We found the Black pizza place and it didnt dissappoint!
9 - Vík to Reykjavík - Reynisfjara Beach & Reynisdrangar Columns was just beautiful / Dyrhólaey Arch and Cliffs (DO NOT MISS THIS! THE VIEW IS SPECTATUCULAR. OUR FAVORITE OF THE ENTIRE TRIP. YOU CAN SEE THE GLACIER IN THE DISTANCE AND THE BLACK BEACHES BELOW....JUST SPECTACULAR ALL AROUND) /Urridafoss (SO HAPPY WE SQUEEZED THIS ONE IN!!) / Sky Lagoon Experience - Sér (another AMAZING experience (7steps ritual!!) / back to CenterHotel Klopp and had dinner at MAR (Fish pans) COMPLIMENTS WERE GIVEN TO THE CHEF ON OUR WAY OUT....DELICIOUS!!
10 - Explore Reykjavík - Hallgrímskirkja / Sun Voyager Sculpture / Laugavegur Street (I think) for the Famous hot dog / back to America but we are looking forward to returning and experiencing more of Iceland with Gummi's help! We sooooo lucked out when we managed to meet him...what an AMAZING job he did at packing so much into 10 days! We are exhausted but FOREVER GRATEFUL!

Hotel Reviews

CenterHotel Klopp

Reykjavík

HOSTESS WAS AWESOME / VERY CLEAN / PREFERED CENTER HOTEL PLAZA BUT THIS LOCATION WAS NOCE AS WELL

Authenticity & Character

VERY SMALL ROOMS

Location

A BIT BUSIER THAN THE OTHER LOCATION

Staff

i WISH i COULD REMEMBER HER NAME - SHE IS FROM CROATCIA

Cleanliness & Comfort

Black Beach Suites

Vik I Myrdal

Room 35 / 30ft wall of windows / HUGE room with kitchen / VERY NICE - HIGHLY RECOMMEND

Authenticity & Character

Location

Staff

DIDNT REALLY SEE ANYONE

Cleanliness & Comfort

Hótel Grímsborgir by Keahotels

Ásborgir

BOUGIE / GREAT HAPPY HOUR / FRIENDLY STAFF / DELICIOUS FOOD / LOCATION LOCATION LOCATION / POINTING NORTH FOR NORTHERN LIGHTS TOO!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bifrost

Borgarnes

A bit sterile but very nice and accommodating

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dís Cottages

Grundarfjordur

LOCATION LOCATION LOCATION!!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

CenterHotel Plaza

Reykjavík

LOCATION LOCATION LOCATION! BEAUTIFUL ACCOMMODATIONS!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Langjökull Glacier Snowmobiling Adventure

Golden Circle

Quality of Experience

Guides, Drivers and Staff

Transport

the bus ride was BEAUTIFUL

Laugarás Lagoon - Lerki

Golden Circle

Favorite of all we visited - hands down!

Quality of Experience

Guides, Drivers and Staff

Víðgelmir Lava Cave Experience

Iceland

Quality of Experience

Guides, Drivers and Staff

Dominika (I think) was AWESOME!

Transport

all walking / no transport needed