Kimkim Trip Reviews

4.8
Based on 22,006 ratings
Read 22,006 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Nikola was a fantastic travel agent! We had a...
Croatia | Jul 5 - Jul 15, 2026

K
Kristy K.
Newark, NJ | Reviewed on Jul 22, 2026
Nikola was a fantastic travel agent! We had an amazing trip to Croatia and loved the country. It was a fabulous experience, and Nikola was always available and extremely helpful. He was knowledgeable, kind and pleasant and recommended fantastic hotels, restaurants and excursions. We had no problems whatsoever!
Highly recommend!!! We loved it Thank you!
Read more

Nikola was a fantastic travel agent! We had an amazing trip to Croatia and loved the country. It was a fabulous experience, and Nikola was always available and extremely helpful. He was knowledgeable, kind and pleasant and recommended fantastic hotels, restaurants and excursions. We had no problems whatsoever!
Highly recommend!!! We loved it Thank you!

Hotel Reviews
Hotel Dubrovnik Palace
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Korcula Hill
Korčula
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Santa Lucia
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Korčula Half Day Boat Tour
Korčula Half Day Boat Tour
Korčula

Best part of our trip!! Amazing experience!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić

Christina did an excellent job on planning ou...
Norway | Jun 17 - Jun 28, 2026

K
Kelly J.
Chicago, IL | Reviewed on Jul 21, 2026
Christina did an excellent job on planning our itinerary! She listened to us well and what we hoped to see in Norway. We started in Bergen, went to Balestrand, Aurland and ended in Oslo. We did a city tour in Bergen which gave us a good idea of what the Norway culture and its people were like. we ate at great restaurants suggested b y Christina and many other fun things.
We took a boat through the beautiful fjords to get to Balestrand. Balestrand was magical...like a picture perfect town...
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Christina did an excellent job on planning our itinerary! She listened to us well and what we hoped to see in Norway. We started in Bergen, went to Balestrand, Aurland and ended in Oslo. We did a city tour in Bergen which gave us a good idea of what the Norway culture and its people were like. we ate at great restaurants suggested b y Christina and many other fun things.
We took a boat through the beautiful fjords to get to Balestrand. Balestrand was magical...like a picture perfect town from another time or story book. While here, we did an Apple Cider tour and tasting (soo good), rented cars for a day to drive to the waterfall in Felgefossen and after hiking the waterfall sat at a quaint adjacent cafe called Feigesagi where we tried brown cheese and waffles! We went on a guided boat tour and fishing with a very animated tour guide named Tor! Loved this...it was a great day!
Took another boat to Aurland. In Aurland we found another beautiful magical town! We did a sauna and cold plunge one day (highly recommend), had excellent dinners at the hotel we stayed at The Hotel Aurlandsfjord (by the way we loved all the hotels we stayed at). We had a guided Waterfall hike and view of Segastein, a fjord cruise and a trip to Viking Valley. It was all so awesome and we learned a lot about Norway, it's people and culture.
We then took a train (what a fun experience) to Oslo. We had a wonderful guided tour of Oslo with a guide who even sang us a Norwegian song (she has an incredible voice!). And then we used the rest of our time in Oslo to explore and dine on our own.
We loved our trip to Norway and are so grateful for all of the things Christina arranged for us! We are recommending this trip to all of our friends and family!

Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Jul 22, 2026

Kelly, thank you so much for taking the time to share in detail, your experience from your adventure in Norway! It truly means a lot, and I'm so happy to hear you enjoyed your trip. Balestrand really is such a special little gem, isn't it? It's one of those places that still feels peaceful and authentic, as not too many travelers have discovered it yet. Thank you again for your lovely review! Should you guys ever decide to return to Norway, reach out and we would love to plan with you again. All the best, Christina

Loved the hotels we had in Florence and Sorre...
Italy | Jul 5 - Jul 12, 2026

R
Renee T.
Chicago, IL | Reviewed on Jul 21, 2026
Loved the hotels we had in Florence and Sorrento. Numa in Rome was not a great experience. My bed had ants in it. The rooms were tiny. I lived the You Know Boat tour of the Amalfi coast in the last day. I was frustrated with our trains between cities because there was a know issue with delays, and our trains reservations could have been changed to avoid it, but our travel agent did not so that. It took us 5.5 hours to get from Florence to Naples instead of 3. Read more

Loved the hotels we had in Florence and Sorrento. Numa in Rome was not a great experience. My bed had ants in it. The rooms were tiny. I lived the You Know Boat tour of the Amalfi coast in the last day. I was frustrated with our trains between cities because there was a know issue with delays, and our trains reservations could have been changed to avoid it, but our travel agent did not so that. It took us 5.5 hours to get from Florence to Naples instead of 3.

Hotel Reviews
Numa Apartments Roma
Roma

Numa Apartments Roma was in a great location, but the self-service setup was not to my liking. Unfortunately, one of the beds had ants in it, which was quite unpleasant. We just dealt with it, but I would not stay there again.

Villa Bellarosa Sorrento
Sorrento

Villa Bellarosa Sorrento was a lovely bed and breakfast. The couple who ran it were incredibly sweet and helpful, even going out of their way to pick us up when we couldn't get a cab. Their hospitality really enhanced our stay.

Palazzo Alfani al David
Florence

The hotel in Florence, Palazzo Alfani al David, was really nice with a great location. We stayed in a one-bedroom apartment that was huge, giving us a lot of space which was very comfortable and enjoyable.

Activity Reviews
A Family Walk Through Florence
A Family Walk Through Florence
Florence

The family walk through Florence was fantastic. We had done it before and specifically requested it again because we enjoyed it so much. It was a great experience and lived up to what we expected.

Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Italy

The boat trip with Unifin on the last day was really nice and very well done. It was definitely our favorite part of the trip. The experience was fantastic and exceeded our expectations.

Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Jul 24, 2026
Hi Renee,
Thank you for taking the time to share your feedback. I'm happy to hear that you loved your stays in Florence and Sorrento, and that you enjoyed the boat tour along the Amalfi Coast.
Regarding the train journey, as we discussed through the Traveler App during your trip, there were major rail reconstruction works taking place on the route during your travel dates, which caused significantly longer travel times than usual. We booked Business Class tickets for your family so that... Read more

Hi Renee,
Thank you for taking the time to share your feedback. I'm happy to hear that you loved your stays in Florence and Sorrento, and that you enjoyed the boat tour along the Amalfi Coast.

Regarding the train journey, as we discussed through the Traveler App during your trip, there were major rail reconstruction works taking place on the route during your travel dates, which caused significantly longer travel times than usual. We booked Business Class tickets for your family so that the journey would be as comfortable as possible despite the longer travelling time. When you reached out about changing to a different train, my Team and I have checked the available options right away. Unfortunately, at that point (one day before), changing the reservation would have required paying double the price, making it a very costly change.

I'm truly sorry to hear about your experience at the hotel in Rome. This is the first time we've ever received feedback like this about that property. I wish you had let me know while you were there. I would have contacted the hotel immediately to request a room change and make sure the issue was addressed as quickly as possible.

It was a pleasure helping you plan your family's journey through Italy, and I wish you and your family all the best on your future travels. Warm regards, Anita

Picture perfect
Switzerland | Jun 28 - Jul 11, 2026

Ash
Ash R.
Flowing Wells, AZ | Reviewed on Jul 21, 2026
We had a wonderful vacation! Caroline was very patient and helpful while planning. She was available all through the trip for questions and followed through immediately with a response. In one instance, Caroline went out of her way to help even though she had personal commitments. Her help was truly appreciated.
Some of the highlights was a hike in the Chamonix area, the bike ride in Lauterbrunnen and Junfraujoch. The views and experiences we had will stay with us for a long time.
The only...
Read more

We had a wonderful vacation! Caroline was very patient and helpful while planning. She was available all through the trip for questions and followed through immediately with a response. In one instance, Caroline went out of her way to help even though she had personal commitments. Her help was truly appreciated.
Some of the highlights was a hike in the Chamonix area, the bike ride in Lauterbrunnen and Junfraujoch. The views and experiences we had will stay with us for a long time.
The only feedback we have is, while traveling in Switzerland is very easy on the country’s public transportation, in some cities, it was quite a few changes of modes of transport. The notes/daily itinerary was a little confusing.
Aside from that, we had a memorable holiday in a beautiful country.

Hotel Reviews
Seehotel Hermitage
Lucerne

Great views. It’s right on the lake with easy access to the water and lounge chairs for hotel guests only.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunstar Hotel & SPA Grindelwald
Grindelwald

Great views. Note, if you’re traveling in the summer, there is no AC. But they have table fans in the room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Bern The Bristol
Bern
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Royal Plaza Montreux
Montreux,

It’s right on the lake and we had a great view. Walking distance from restaurants and boat docks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Folie Douce Hôtel Chamonix - Mont-Blanc
Chamonix-Mont-Blanc

Great views. Note, if you’re traveling in the summer, there is no AC.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private guided visit of Chillon Castle
Private guided visit of Chillon Castle
Montreux
Quality of Experience
Guides, Drivers and Staff
Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland
Schilthorn - Piz Gloria
Schilthorn - Piz Gloria
Switzerland
Private E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Private E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland
Quality of Experience
Food
Guides, Drivers and Staff
Wine tasting with Swiss Cheese & Charcuterie in Chexbres Lavaux vineyards domain (30min by train from Montreux)
Wine tasting with Swiss Cheese & Charcuterie in Chexbres Lavaux vineyards domain (30min by train from Montreux)
Switzerland
Swiss Travel Pass - 2nd class
Swiss Travel Pass - 2nd class
Switzerland
Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Aug 21, 2026

Hi Ash and Ram, thank you so much for sharing your experience. Your feedback has been carefully taken into consideration and is genuinely appreciated. I’m delighted the three of you had such a memorable family holiday. It was lovely getting to know your family and being part of your adventure, and I would be very delighted to help the three of you plan another journey in the future!

Kimkim makes travel easy!
Greece | Jul 3 - Jul 12, 2026

Kendra
Kendra V.
the Netherlands | Reviewed on Jul 21, 2026
Kimkim did a wonderful job planning our family trip to Greece. During the early stages, Erica talked with me at length about what kind of trip we were looking for and what types of activities we'd be interested in (understanding and taking into account that we were not all interested in the same things!). She chose two Greek islands (Naxos and Milos) that were less touristy and more authentic but still offered both cultural/historical and more active/outdoorsy activities and organized all... Read more

Kimkim did a wonderful job planning our family trip to Greece. During the early stages, Erica talked with me at length about what kind of trip we were looking for and what types of activities we'd be interested in (understanding and taking into account that we were not all interested in the same things!). She chose two Greek islands (Naxos and Milos) that were less touristy and more authentic but still offered both cultural/historical and more active/outdoorsy activities and organized all our hotels and transfers to make the experience seamless. The kimkim team was available during the trip to answer any questions and handle hiccups (which only occurred once!). I would highly recommend this booking agency!

Activity Reviews
Private Hike to the Mountain of Zeus
Private Hike to the Mountain of Zeus
Naxos

I loved climbing Mt. Zeus but wasn't thrilled to have a guide that talked the whole time (while his stories were interested, we really just wanted to enjoy the landscape and views)

Quality of Experience
Guides, Drivers and Staff
Transport
Acropolis Beat-the-Crowds Discovery Walk
Acropolis Beat-the-Crowds Discovery Walk
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
E-Bike Exploration of Milos Highlights and Beaches
E-Bike Exploration of Milos Highlights and Beaches
Milos
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on Jul 23, 2026

Beautiful pictures! Thank you so much for this lovely review! I really enjoyed talking through what everyone in the family was hoping for and finding that right balance of activities so everyone would have fun. I'm happy you enjoyed Naxos and Milos, two of my favorite islands as well and for the same reasons. Thank you for trusting us with your family's trip to Greece.

Greece with a 10yo and a 73yo
Greece | Jul 1 - Jul 11, 2026

C
Campbell W.
Denver, CO | Reviewed on Jul 21, 2026
This was the first time I have ever had the assistance of a travel agent/company planning a trip-- but I would highly recommend. Minimizing the planning time was a real goal at this busy moment in life and allowed us to maximize the time doing fun stuff/relaxing on our trip and minimized the downtime! Having the transfers coordinated in advance made it feel luxurious. We had amazing guides (Anghela for a Percy Jackson tour in Athens was amazing--- and Stratos for kayaking to Poseidons... Read more

This was the first time I have ever had the assistance of a travel agent/company planning a trip-- but I would highly recommend. Minimizing the planning time was a real goal at this busy moment in life and allowed us to maximize the time doing fun stuff/relaxing on our trip and minimized the downtime! Having the transfers coordinated in advance made it feel luxurious. We had amazing guides (Anghela for a Percy Jackson tour in Athens was amazing--- and Stratos for kayaking to Poseidons temple and George for hiking/natural history in Kourtaliotiko gorge in Crete). We all loved the Olympic stadium tour and practicing the olympic events. The itinerary was a fabulous mix of historical tours and adventure activities and relaxation. It worked great for our 3 generation family!

Hotel Reviews
Porto Del Colombo Traditional Boutique Hotel
Chania

Porto Del Colombo Traditional Boutique Hotel in Chania had a different ambiance with a Turkish influence, which was interesting. However, there was a small issue with breakfast as we had paid for it but couldn't enjoy it due to early departures for activities. It would have been better if the breakfast arrangements matched our schedule. Other than that, the hotel was great.

Ippokampos Beachfront Hotel
Naxos

Ippokampos Beachfront Hotel in Naxos was nice and right on the beach, which was very convenient as we stayed there for beach time and explored the charming village nearby. The hotel was whitewashed, airy, and open, but it wasn't as memorable or special as some of the other accommodations. Still, it was a pleasant place to stay.

Electra Palace Athens
Athens

Electra Palace Athens was a great hotel, especially for the swimming pool which was a lifesaver for my grandson during the hot afternoons. The breakfast was unbelievable and the hotel had a city vibe, less Greek but very comfortable and enjoyable. The location was excellent for walking to many interesting places, so we didn't need to use public transportation.

Villa Archanes
Heraklion, Crete

We loved this one! Super quaint town and awesome little hotel. Nicest host and HUGE breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kourtaliotiko Gorge Hidden Waterfall & River Trek
Kourtaliotiko Gorge Hidden Waterfall & River Trek
Chania

Our guide George was seriously the best, couldn't have been better. He made opportunities to make sure our 10 year old got his energy out and adrenaline pumping! We loved this activity for our group

Quality of Experience
Guides, Drivers and Staff
Morning or Evening Sea Kayaking to Temple of Poseidon
Morning or Evening Sea Kayaking to Temple of Poseidon
Athens

Stratos was fabulous guide. This was a great way to experience the temple

Morning Catamaran Cruise
Morning Catamaran Cruise
Greece

Recommend the 6hr option vs the 4hr! There were many boats doing the same trip but after 4 hours all the other boats left and we had the whole bay to ourselves-- which was amazing! The boat, food, staff and whole experience were excellent

Knossos Palace Experience
Knossos Palace Experience
Greece

This one didn't keep our 10 year old particularly engaged unfortunately.

Percy Jackson-Inspired Acropolis & Museum Experience
Percy Jackson-Inspired Acropolis & Museum Experience
Athens

Our guide (Anghela) did an amazing job keeping our 10 year old engaged in 4 hours of historical exploration with a deep knowledge of Percy Jackson books and a fabulous approach to interacting with all of us.

Olympic Games Workout
Olympic Games Workout
Athens
Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on Jul 23, 2026

Thank you so much for your thoughtful review. I'm so glad we could take the planning off your plate at such a busy time and let you focus on maximizing the fun and relaxation. You're such an adventurous family, it made planning all those activities a real joy! I'll be sure to pass along your kind words about Anghela, Stratos, and George. So glad the Olympic stadium tour was a hit. Thank you for trusting us with your family trip, we would love to help plan your next adventure!

England Country Side
United Kingdom | Jul 7 - Jul 20, 2026

Natalia
Natalia A.
Atlanta, GA | Reviewed on Jul 21, 2026

We really had a great time. A few hiccups to be sure, but the tours executed were excellent.

Local specialist: Liam McGirr

It was great. Enjoyed all excursions! Sloth w...
Costa Rica | Jun 28 - Jul 5, 2026

Gail
Gail J.
Dunedin, FL, USA | Reviewed on Jul 21, 2026

It was great. Enjoyed all excursions! Sloth walk, agriculture farm, boat ride near volcano… Epic family event

Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jul 21, 2026

So happy to hear that this was epic for your whole family, Gail!

Hoping to serve you again in more adventures to come 🗺️🧭

The excursions we had were excellent. Each ...
Greece | Jul 6 - Jul 19, 2026

B
Bess V.
Newark, NJ | Reviewed on Jul 20, 2026
The excursions we had were excellent. Each one was well thought through and highlighted the key features of each location. Read more

The excursions we had were excellent. Each one was well thought through and highlighted the key features of each location.

Hotel Reviews
Sole d'oro Luxury Suites
Santorini

This place was simply wonderful.

Authenticity & Character
Location
Staff
Adonis seems a one-man show. I hope he’s well compensated.
Cleanliness & Comfort
Castle Mansions
Naxos

Excellent location, wonderful setup.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Milos Waves
Milos

This place is simply gorgeous. My husband said it was the nicest place he’s ever stayed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Urban Stripes Athens
Athens

Excellent location.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Best of Milos half-day tour
Best of Milos half-day tour
Greece

I really liked this tour. Our 11 year old was less impressed.

Quality of Experience
Guides, Drivers and Staff
Transport
Luxe Morning cruise Milos
Luxe Morning cruise Milos
Milos
Quality of Experience
Food
Guides, Drivers and Staff
Transport
We had not arranged for travel to the port for this. Getting a cab was slightly stressful
Traditional Villages Tour 2026
Traditional Villages Tour 2026
Santorini

Our guide was much less talkative than others. He offered many insights, fewer deep in history.

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Gems Catamaran Sunset Tour
Santorini Gems Catamaran Sunset Tour
Santorini

The pickup and drop off was a bit chaotic. Everything worked out but this was the one event where timing didn’t align with what was in the app.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naxos Heritage & Flavors
Naxos Heritage & Flavors
Naxos

This felt a very custom experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Aegean Lush Bike tour
Aegean Lush Bike tour
Naxos

A highlight of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Jeep Tour to Delphi, Mount Parnassus, and Arachova
Private Jeep Tour to Delphi, Mount Parnassus, and Arachova
Athens

Adam was quite the character. Delphi was great. The lunch we had was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

The tour was good. Arrival was complex given the large number of groups.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Jul 30, 2026
Dear Bess,
Thank you so much for your thoughtful and detailed review. It was a pleasure planning your journey, and I am delighted that you and your family enjoyed the excursions, accommodations, and the different destinations you experienced across Greece.
I especially loved reading that the Naxos bike tour was a highlight, that the heritage experience felt so personalized, and that Milos Waves was such a memorable stay.
I also truly appreciate your candid feedback regarding the guiding...
Read more

Dear Bess,
Thank you so much for your thoughtful and detailed review. It was a pleasure planning your journey, and I am delighted that you and your family enjoyed the excursions, accommodations, and the different destinations you experienced across Greece.
I especially loved reading that the Naxos bike tour was a highlight, that the heritage experience felt so personalized, and that Milos Waves was such a memorable stay.
I also truly appreciate your candid feedback regarding the guiding experience in Santorini. These details are extremely valuable, and I will share them with the relevant partners as we continue refining every aspect of our travelers’ experiences.
Thank you again for trusting me with your Greek adventure. I hope the memories you created will stay with your family for many years.
Warmly,
Angeliki

We had a wonderful experience covering much o...
Iceland | Jul 7 - Jul 18, 2026

A
Andy F.
Ashburn, VA | Reviewed on Jul 20, 2026
We had a wonderful experience covering much of western and southern Iceland over 12 days. Guðmundur (Gummi) was responsive and provided lots of thoughtful feedback as we fine-tuned our itinerary before booking. We had the challenge of booking the trip only about 6 months in advance, wanting to see a lot different natural and cultural attractions, and at the same time managing the abilities and interests of 3 generations of travelers. Gummi took those constraints and laid out an itinerary... Read more

We had a wonderful experience covering much of western and southern Iceland over 12 days. Guðmundur (Gummi) was responsive and provided lots of thoughtful feedback as we fine-tuned our itinerary before booking.

We had the challenge of booking the trip only about 6 months in advance, wanting to see a lot different natural and cultural attractions, and at the same time managing the abilities and interests of 3 generations of travelers. Gummi took those constraints and laid out an itinerary that managed to address all our interests, found fun and comfortable accommodations in the right locations, and kept us at a manageable pace where we could move every 2 or 3 days. The food recommendations were great and often corroborated by a foodie acquaintance who splits time in Reykjavik. Out of the entire agenda, we only opted not to do 2 optional stops, and one of those was due to the worst day of weather which prevented safe hiking in Highlands.

During the trip, Gummi provided quick responses when we needed some real-time feedback or advice on some small issues. I am confident that had we run into major problems, he would have solved them for us.

We have recommended kimkim to friends, who are since booked a trip to Iceland, and would use it again ourselves. I would recommend anyone work with Gummi. Thank you!

Hotel Reviews
Miðhraun - Lava Resort
Bakkatunga

Amazing location, very comfortable apartments, and great staff. We loved the geothermal pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vík Apartments
Vik I Myrdal

Comfortable, ultra-modern furnishings, and close to the beach, food, and shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skálatjörn
Selfoss

Comfortable, well furnished, and the goats were very amusing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Highland Base Kerlingarfjöll
Kerlingarfjöll

Luxury resort in an incredible location. Geologists will appreciate the angular uncomformity across the creek and collecting chunks of obsidian along the access road upstream. The rooms were modern and well appointed and the hot pools were very relaxing. The food was outstanding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Old Charm Reykjavík Apartments
Reykjavík

Overall a great spot and very cozy. The parking works well even for 2 cars. Bring earplugs, the streetside room can be noisy late due to its location downtown. The water is hot, but it has an off-taste that might be a bigger issue for Reykjavik than just the apartment. Fill your water bottle elsewhere!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loses stars for noise and water
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 21, 2026

Thank you for the kind review Andy!
I'm very happy to read your trip was such a great success.
Yes the hot water in Reykjavik (and most places around the island) does indeed have a bit of a sulfur taste to it, but let the cold water run for a minute and you have crystal clear, ice cold glacial water, filtered through lava stone, with no sulfur taste at all. A good thing to know upon your return, which we need to start planning btw haha.
Take care and come back soon!
Gummi

Our kids gave the trip a 9.5/10 which is a hu...
Ecuador | Jun 29 - Jul 18, 2026

S
Susannah M.
Ladera Ranch, CA | Reviewed on Jul 20, 2026
Our kids gave the trip a 9.5/10 which is a huge win. This was our first time using a travel service and Kimkim and our overall experience was fantastic. Alvaro helped us plan the initial logistics and create an itinerary that covered a lot of ground in Ecuador. Sebastian was super helpful at coordinating all the logistics on the ground and even came to meet us in Quito. We were so lucky to have Christian as an incredible tour guide for the first week. He felt like part of the family and even... Read more

Our kids gave the trip a 9.5/10 which is a huge win. This was our first time using a travel service and Kimkim and our overall experience was fantastic. Alvaro helped us plan the initial logistics and create an itinerary that covered a lot of ground in Ecuador. Sebastian was super helpful at coordinating all the logistics on the ground and even came to meet us in Quito. We were so lucky to have Christian as an incredible tour guide for the first week. He felt like part of the family and even watched World Cup games with us. He has an incredibly kind heart and is a pleasure to be around and really cared for every detail of the trip. He is also a foodie and took us to some delicious meals and always had great recommendations. He did great with our teens as well. Lastly, he has an encyclopedic knowledge of birds, flora and fauna and I wish we had done the cloud forest or the jungle with him but he still managed to share a ton of info. Our itinerary was aggressive from a driving/distance traveling standpoint and we could not have done it without the input of our guides/team. We started in Quito, went to Mitad del Mundo then Cotopaxi, Quilotoa, before heading to Baños for a few days (so fun!) then drove down to Cuenca where we sadly said goodbye to Christian. Genaro took over guiding duties and he was delightful as well- very knowledgeable, interesting, kind and did a great job. We especially loved our Cajas hike with him and were very grateful he was the driver in the descent to Guayaquil! Finally, Carolina helped Sebastian with the arrangements in the Galapagos and all of our guides helped make transit easy. We stayed on Santa Cruz for a few nights but Isabela stole our hearts! Hotel Abermarle was perfect.
Overall, we had a great experience and I would recommend using Kimkim for an Ecuadorian adventure. Thank you Alvaro, Sebastian and all involved!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jul 23, 2026

Dear Craig and Susannah,

Thank you so much for your wonderful review. It means a lot to our whole team. We are very happy to know that you and your family enjoyed your adventure in Ecuador and the Galápagos. We hope this won't be your last visit to Ecuador. Remember, we also specialize in tailor-made trips, so we would be delighted to help you, your family, or your friends with a future adventure.

Thank you again for trusting us. It was a pleasure to be part of your journey!
Alvaro

First time kimkim user - Norway
Norway | May 28 - Jun 2, 2026

Lucy
Lucy J.
Denver, CO | Reviewed on Jul 20, 2026
This was my first time using KimKim and I am impressed by how customizable and personal my experience was. After I got my first itinerary from Roy, I responded with the parts I liked and didn’t like and Roy just kept adjusting until the itinerary for a week in Norway was ideal for me and my sister. I was really appreciative when after the initial trip’s estimate was more expensive than I could afford, accommodations were changed so that we didn’t have to cut any of our activities. And the... Read more

This was my first time using KimKim and I am impressed by how customizable and personal my experience was. After I got my first itinerary from Roy, I responded with the parts I liked and didn’t like and Roy just kept adjusting until the itinerary for a week in Norway was ideal for me and my sister. I was really appreciative when after the initial trip’s estimate was more expensive than I could afford, accommodations were changed so that we didn’t have to cut any of our activities. And the accommodations we ended up with were fantastic! I would definitely use kimkim again.

Hotel Reviews
Flåm Camping & Hostel
Flåm

Really slow WiFi, which mattered to me as an international traveler with no cellular data available. But, comfortable place to stay and I was grateful for the access to laundry facilities my this point in my 2 week trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gudvangen Fjordtell
Gudvangen

This was a fun hotel! Bring a sleep mask if you stay during the summer because the skylight doesn’t have any cover and it’s bright all night! But the Viking aesthetic and proximity to the boat and restaurants are great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The shape of the rooms makes it difficult to keep luggage open and it’s tricky to get to the bathroom in the back when suitcases are out
Scandic Neptun
Bergen

Fantastic breakfast and a great location!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Stegastein Viewpoint by Bus
Stegastein Viewpoint by Bus
Norway

Beautiful view but always crowded.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Viking Valley
Visit the Viking Valley
Gudvangen

It’s fun but I didn’t feel like this was worth the stop, sadly.

Quality of Experience
Guides, Drivers and Staff
Mostraumen Fjord Cruise
Mostraumen Fjord Cruise
Bergen

Quiet and modern electric boat that made a trip along this stunning fjord feel intimate and peaceful

Quality of Experience
Guides, Drivers and Staff
Transport
Culture & Nature Excursion by Electric Minibus
Culture & Nature Excursion by Electric Minibus
Flåm

Had my favorite tour guide who almost felt like a friend by the end. Loved all of his local knowledge and friendly advice.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Floating Sauna Experience - Aurland
Private Floating Sauna Experience - Aurland
Aurland

Really one of my favorite memories of my trip to Norway.

Quality of Experience
Look
Guides, Drivers and Staff
Local specialist: Roy Pushpak

Guomundir Oli was terrific.
Iceland | Jul 2 - Jul 14, 2026

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Dana F.
UT | Reviewed on Jul 20, 2026
Guomundir Oli was terrific. He answered the questions that we had on the trip in a timely manner. His itinerary was very thorough with all the information we needed. He tackled a problem with the car company for us. I would highly recommend him and the Kimkim trip to Iceland. Read more

Guomundir Oli was terrific. He answered the questions that we had on the trip in a timely manner. His itinerary was very thorough with all the information we needed. He tackled a problem with the car company for us. I would highly recommend him and the Kimkim trip to Iceland.

Hotel Review
Hótel Laxá
Myvatn

The hotel was a very good base for the activities that we had planned. It was a little bit bigger room at this point in our trip and it was nice to have the extra space. We use the dining room here in the mail was quite good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

We had done some cave tours and other parts of the world, this was well done and very in

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 20, 2026

Thank you for the kind review Dana
I am glad to read how happy you are with the trip and I do hope we'll see you in Iceland soon agani!
All the best
Gummi

Colombia
Colombia | Jul 1 - Jul 18, 2026

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Theodora B.
Athens, Greece | Reviewed on Jul 20, 2026
Kimkim surpassed our expectations. We thank our specialist Michael very much for all the help /planning / assistance during the trip.
His personal response as well as the organisation of colleagues/ tour guides / drivers were on the highest level.
Michael and the pepole of Chaska Tours have made a complicated trip to look easy, safe and enjoyable.
We felt that someone was watching us all the time without intervening our privacy which was very much appreciated.
Kimkim will be in... Read more

Kimkim surpassed our expectations. We thank our specialist Michael very much for all the help /planning / assistance during the trip.
His personal response as well as the organisation of colleagues/ tour guides / drivers were on the highest level.
Michael and the pepole of Chaska Tours have made a complicated trip to look easy, safe and enjoyable.
We felt that someone was watching us all the time without intervening our privacy which was very much appreciated.

Kimkim will be in the top of our priorities when booking other destinations
All the best !
H&D

Hotel Reviews
HAB Hotel
Bogotá

Wow !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca El Maco
San Agustin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Plazuela
Popayan

Clean, nice vibes, good location, perfect

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mirador del Cocora
Salento

Brilliant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bosques del Saman Alcala
Alcala - Filandia

We were alone in the finca with the security guide. The Coca-Cola that they served us 2 open bottles that was 3 months expired ( foto available) . Then they brought another one and asked us " is expiring November 2026 is ok?" ( but the cap of the Coca-Cola was from a beer. This was also then served open. Apart from that staff was excellent

Authenticity & Character
Location
Too far from anywhere. Difficult road. Nothing to do.
Staff
Cleanliness & Comfort
Sites
Medellin

6 stars

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Armería Real
Cartagena

We had a problem with a taxi driver that he overcharged us. Staff was not willing ( actually refused) to help, or even check the taxi plates of the vehicle from the security cameras despite our and Chaska driver persistance. Otherwise ok

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Muisca
Bogotá

close to historic centre Very friendly staff Small room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Magdalena Strait and the town of Obando
Magdalena Strait and the town of Obando
San Agustín
Quality of Experience
Guides, Drivers and Staff
Transport
City Tour in Popayan
City Tour in Popayan
Popayán
Quality of Experience
Guides, Drivers and Staff
Transport
Archaeological Park Idolos & Piedras + Mortino Waterfall
Archaeological Park Idolos & Piedras + Mortino Waterfall
San Agustín
Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour in Cartagena's Historic Center
Walking tour in Cartagena's Historic Center
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Diving Adventure in the Rosario Islands (Haris & Theodora)
Diving Adventure in the Rosario Islands (Haris & Theodora)
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Peñol Boulder & Guatapé Boat Trip
Peñol Boulder & Guatapé Boat Trip
Medellín
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cocora Valley & Salento
Cocora Valley & Salento
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the San Agustín Archaeological Park
Visit the San Agustín Archaeological Park
San Agustín
Quality of Experience
Guides, Drivers and Staff
Transport
Indigenous Market in Silvia
Indigenous Market in Silvia
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
The Process of Coffee
The Process of Coffee
Alcalá
Quality of Experience
Guides, Drivers and Staff
Transport
Medellín Transformation Tour (Public Transportation)
Medellín Transformation Tour (Public Transportation)
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
Cartagena City Tour
Cartagena City Tour
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Salt Cathedral at Zipaquira
Visit the Salt Cathedral at Zipaquira
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Bogota's Essentials (City Tour & Monserrate)
Bogota's Essentials (City Tour & Monserrate)
Bogotá
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jul 23, 2026
Hi Theodora,
Thank you so much for your incredibly kind words. It truly means a lot to me and to our entire team. Reading your review made us all very happy! It was also such a pleasure to meet you both in person in San Agustín. Thank you again for the lovely little gift, it was a wonderful surprise and a very thoughtful gesture. I really appreciated it. I also appreciate you taking the time to share your detailed hotel feedback. We'll follow up on the issues you mentioned with both the GHL...
Read more

Hi Theodora,
Thank you so much for your incredibly kind words. It truly means a lot to me and to our entire team. Reading your review made us all very happy! It was also such a pleasure to meet you both in person in San Agustín. Thank you again for the lovely little gift, it was a wonderful surprise and a very thoughtful gesture. I really appreciated it. I also appreciate you taking the time to share your detailed hotel feedback. We'll follow up on the issues you mentioned with both the GHL Armería Real and Bosques del Samán so we can help ensure future travelers have an even better experience. Thank you once again for placing your trust in us. We hope Colombia has left you with many wonderful memories, and we'd be delighted to welcome you back someday.

Warmest regards to both of you, and all the very best!
Michael & The Chaska Tours Team

Seamless and stress free trip
Italy | Jul 3 - Jul 13, 2026

Cameron
Cameron K.
Atlanta, GA | Reviewed on Jul 20, 2026

Nothing but great things to day about the KimKim experience. Erica helped us curate a full 11 day Italy honeymoon plan and had lots of suggestions and advice for us as we worked through some iterative trip options to figure out what we wanted to experience. The excursions she booked for us were lots of fun and the best part was the private car transfers from every hotel, day trip, airport, etc. Never had to touch a steering wheel once. It really felt like a 5 star experience (both the booking process and the trip itself) and made our honeymoon stress free and simple. Everything just "worked".

Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on Jul 23, 2026

Thank you so much for your kind review! It was so fun helping plan your honeymoon, and I loved working through all those options with you and Laura to get it just right. So glad the private transfers took all the stress out of getting around and that everything came together so smoothly. Congratulations again, and wishing you both all the best as you start this new chapter together!

We recommend Eirini and Kim Kim if you are traveling to Greece.
Greece | Jun 25 - Jul 13, 2026

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Trent S.
San Jose, CA | Reviewed on Jul 20, 2026
Eirini and her team did an amazing job planning our trip to Greece. The hotels in all of our locations were very nice. The rooms were great and the locations were outstanding with easy access to everything we wanted to see. Our hotel in Santorini (Ilioperato) was in a great location with "postcard" views of the Caldera from our front porch. We loved that it was in quiet location away from the tourist crowds, but still close to great shopping and restaurants. Our hotel in Heraklion... Read more

Eirini and her team did an amazing job planning our trip to Greece. The hotels in all of our locations were very nice. The rooms were great and the locations were outstanding with easy access to everything we wanted to see. Our hotel in Santorini (Ilioperato) was in a great location with "postcard" views of the Caldera from our front porch. We loved that it was in quiet location away from the tourist crowds, but still close to great shopping and restaurants. Our hotel in Heraklion (Dimargio) was a hidden gem. We were surprised how new and modern it was, yet still in the heart of the city near all of the attractions and restaurants. Also, our drivers were great, especially Costantinos in Athens. Also, a special shout out to George (think that was his name) in Santorini who picked us up at the airport and dropped us off at the port. Both of the gentlemen we so nice and informative. They felt like old friends after driving us a few times. My wife gave them hugs when we left them the last time! The tours and excursions were also wonderful. Eirini will find something for everyone - food, culture, history and adventure. Loved our farm tour and cooking class in Santorini. Great to see something on the non-Caldera side of the island and learn more about the island. Our host and driver were locals and passionate about life, culture, and the history of Santorini. The Kim Kim App was fantastic and easy to use. It was great having all of our trip details at our fingertips. Eirini was always responsive. We recommend Kim Kim and Eirini if you are traveling to Greece. We will use Kim Kim for our future trips.

Hotel Reviews
Dimargio Hotel and Spa
Heraklion, Crete

Very pleased with the newer modern hotel in the heart of the city close to everything you want to see. To hotel, while very new, was designed to look like it was built in ancient Crete, with a courtyard and dining area surrounded by old looking brick walls. Nice bar in the lobby and a great breakfast. Can't imagine there is a nicer hotel in the heart of Heraklion.

Authenticity & Character
New facility but designed with the charm of being amongst the ancient ruins.
Location
Five-minute walk from heart of the city and Morosini Fountain.
Staff
Helpful staff. Made dining reservations for us and gave us other tips for visiting the area. Nice bartender in the lobby.
Cleanliness & Comfort
Very new and clean
Ilioperato
Santorini

Great location with amazing views. This location does not have as many tourists walking by, which was nice compared to many of the other hotels we saw. Yet, it was still walking distance to the Fira shops and many nice restaurants. Double sized beds, so smaller than what we are used to, but manageable considering we enjoyed breakfast, drinks, and sunset views from our front porch. Amazing! Also, very nice and attentive staff.

Authenticity & Character
What you expect in Santorini -white building on the cliffs of the Caldera. Smaller rooms, but that adds to the charm of the architecture of being in "old" Santorini.
Location
Quiet, but close to everything you want to do and see. Cannot overstate how nice the views are from the seating areas in front of each room.
Staff
Great staff. Very helpful and attentive.
Cleanliness & Comfort
Very clean.
Urban Stripes Athens
Athens

Large, updated room with couch and kitchen amenities. Great view of the Parthenon from our room. Nice lite balcony to enjoy wine or coffee.

Authenticity & Character
Very new hotel with an apartment feel. Not a traditional hotel lobby, although staff were available to assist with any needs. Felt like be a resident of Athens!
Location
Walking distance to the Parthenon and shopping.
Staff
Very helpful with checking in and restaurant recommendation
Cleanliness & Comfort
Very clean and modern.
Athens City View Urban Suites
Athens

Great location and very nice room. The restaurant downstairs is connected to hotel and the food was great. There are some stairs to deal with, but someone from the hotel or restaurant will usually help you with your luggage.

Authenticity & Character
Modern and clean rooms. Not a traditional hotel with a lobby. More like your own apartment.
Location
Can walk to attractions and restaurants
Staff
Staff arranged for a box breakfast the morning we left because we had a 6:00 flight and the restaurant was not yet open.
Cleanliness & Comfort
Very clean
Activity Reviews
Farm visit with cooking class & winery visit with wine tasting
Farm visit with cooking class & winery visit with wine tasting
Santorini

It was nice learning more about the people who live and make a living on Santorini outside of tourism. We learned so much about agriculture and how they grow tomatoes and grapes on a volcanic island. We helped make tomato fritters and enjoyed our meal outside under a big shade tree. Very pleasant.

Quality of Experience
Our host was so passionate about the food they grow and the history of agriculture on the island.
Food
Good fresh food and wine. Just know the meal does not include any chicken, lamb, or protein. Still worth it.
Guides, Drivers and Staff
Very good guide who grows the food we ate. Also, took us on a tour of a small nearby village, Megalochori, which we really enjoyed.
Transport
Again, another great local driver who told us so much about the island, history, culture and more. Learn why the church domes may or may not be painted blue.
Sunset trip to the Temple of Poseidon in Cape Sounion
Sunset trip to the Temple of Poseidon in Cape Sounion
Athens

Loved our driver. I would recommend this trip be schedule one hour later, or at a time to make sure you are there for sunset. Otherwise, you can see the temple in about 20-30 minutes. It is a long, although beautiful, drive for a short visit. We were there earlier and would have had to wait for over an hour for sunset. However, it was starting to get very busy the closer it got to sunset. We decided to leave and our driver dropped us off at a nice local fish restaurant for dinner. We were the only non-locals at the restaurant, which was fun. It was nice to see some of the area outside of Athens.

Quality of Experience
Getting to know our great drive Costantinos was the best part of this experience.
Guides, Drivers and Staff
Afternoon Acropolis Museum & Acropolis guided tour
Afternoon Acropolis Museum & Acropolis guided tour
Athens

This is a must do if you are visiting Athens. A guide is well worth the expanse. Skip the lines. From what we can tell, it is always busy there, so the guide gets you where you want to go and explains everything. If you can endure the heat, we went very late in the afternoon. When we left, we walked out onto part of Filopappou Hill (I think) and watched the sunset.

Quality of Experience
You are visiting one of the most historical wonders of the world. We happened to visit on July 4th, which was even more fun as we are from the United States. Standing at the center of the birthplace of democracy on our nation's 250th birthday was special.
Guides, Drivers and Staff
We walked from our hotel - 10-minute walk. Guide was very informative.
Transport
Walked
Knossos Palace guided tour
Knossos Palace guided tour
Greece

Great tour. Very informative.

Quality of Experience
Vary good guide. Worth having a guide, as it is very busy.
Guides, Drivers and Staff
Guide and drive make this actively so much more enjoyable.
Transport
Driver was on time - both on pick up and return. Provided water, which was needed the day we visited.
Sea kayaking experience
Sea kayaking experience
Santorini

Unfortunately, the actively was canceled because of high winds. Good communication about the situation and offered alternatives, which unfortunately, did not fit our schedule. Refund was processed promptly.

Quality of Experience
Riding on the beach was amazing. It was very hot, so be prepared.
Guides, Drivers and Staff
Guides were great and helped those who were not as experienced with horse.
Transport
The stables offered transportation and had a great young. man as a driver. Long time family owned and operated transport and rental company. As a local, he shared a lot of information about the island/
Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on Jul 21, 2026
Dear Trent,
Thank you so much for taking the time to write such a thoughtful and detailed review. Reading your kind words truly made my day!😀
It was a real pleasure planning your journey through Greece, and I'm so happy to hear that each destination offered something memorable. I especially loved reading that our drivers felt like old friends by the end of your trip. That's exactly the kind of authentic connection we hope every traveler experiences!
Your reflection about visiting the...
Read more

Dear Trent,
Thank you so much for taking the time to write such a thoughtful and detailed review. Reading your kind words truly made my day!😀
It was a real pleasure planning your journey through Greece, and I'm so happy to hear that each destination offered something memorable. I especially loved reading that our drivers felt like old friends by the end of your trip. That's exactly the kind of authentic connection we hope every traveler experiences!
Your reflection about visiting the Acropolis on the 4th of July was especially touching. Standing at the birthplace of democracy while celebrating your nation's 250th birthday is such a meaningful perspective, and I'm so glad Greece could be part of that special memory!
Thank you again for your trust, your recommendation, and for allowing me to be part of your Greek adventure. I hope the memories you and Jane have made stay with you for years to come, and I would be more than happy to help you explore more of Greece whenever you're ready for your next journey.
My warmest wishes,
Eirini

We had an amazing experience working with Tia...
Portugal | Jul 5 - Jul 13, 2026

A
Abby M.
Los Angeles, CA | Reviewed on Jul 20, 2026

We had an amazing experience working with Tiago on our trip to Portugal! He made the entire planning process smooth, seamless, and completely stress-free. Every detail of our trip ran like clockwork, from getting picked up from the airport to the hotel accommodations and tours. Tiago was incredibly responsive (even with daily questions we asked him over whatsapp during our vacation), listened to exactly what we wanted, and delivered a perfect vacation. I will definitely book with Kimkim (specifically with Tiago) again and highly recommend his services!"

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jul 24, 2026

Dear Abby,

There are not many travelers who actually ask for the opinion and suggestions of the agents, and then actually follow them! And you showed interest from the start. You had done your homework, you had a list of things to see and do, and you did follow my recommendations on what made the most sense of all that you had researched and on top of that accommodated other recommendations of mine. I really liked that interest you showed!!!

Happy that you enjoyed your vacation and that thing went smoothly!!

All the best!!

Tiago

This trip epitomizes why we use KimKim. Fir...
Italy | Jun 23 - Jul 10, 2026

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Tom D.
Boston, MA, USA | Reviewed on Jul 20, 2026
This trip epitomizes why we use KimKim.
First idea, go to Barcelona to see some of the 2026 Tour de France and continue on. Second idea go early and end the trip in Barcelona, start somewhere else. Hmmm Verona looks interesting.
Contact KimKim and outline a driving trip from Verona to Barcelona over 18 days.
In comes Leslie, a KimKIm Italy travel expert based in Bologna who puts together an amazing itinerary. Stops, tours, things to see, with a few tweaks (for us no wine tours) and...
Read more

This trip epitomizes why we use KimKim.
First idea, go to Barcelona to see some of the 2026 Tour de France and continue on. Second idea go early and end the trip in Barcelona, start somewhere else. Hmmm Verona looks interesting.
Contact KimKim and outline a driving trip from Verona to Barcelona over 18 days.
In comes Leslie, a KimKIm Italy travel expert based in Bologna who puts together an amazing itinerary. Stops, tours, things to see, with a few tweaks (for us no wine tours) and then we get to hotel selection. This is where Leslie and team excelled, we stayed at some wonderful places that we would never have found on our own no matter how long we scraped the internet.
Select the hotels, confirm the flights, add one more stop to break up a long driving day and we are good to go.
It all worked. The hotels were amazing, the tours and tour guides (Julien in Avignon was a stand out) were excellent. Working with Annalisa, our daily What’sApp contact, each afternoon we confirmed all the next days activity. We made a last minute change to a pickup point in Barcelona that was handled perfectly.
Memorable stops, Isola Bella ( just go), Avignon, Aigues-Mortes, Girona, cycling heaven. The history is amazing.
This was our 5th KimKim trip and was probably the best and definitely will not be the last.

Hotel Reviews
Hotel Regina
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palau Fugit
Girona

FAntastic, cannot recommend enough

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel La Casa Pairal
Collioure
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean comfortable, but strange layout
La Maison Molière
Arles
La Chapelle sur la Sorgue
L'Isle sur la sorgue
Authenticity & Character
Location
Perfect
Staff
Cleanliness & Comfort
Royal Hotel Sanremo
Sanremo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Des Iles Borromees
Stresa
Hotel Accademia
Verona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Gothic Quarter Walk
Private Gothic Quarter Walk
Barcelona
Avignon Private Guided Walking Tour with a Licensed Guide
Avignon Private Guided Walking Tour with a Licensed Guide
Italy

Julien was our favorite tour guide of the trip

Quality of Experience
Guides, Drivers and Staff
History, Legends & Monuments Walk
History, Legends & Monuments Walk
Girona
Half Day Tour: Isola Bella and Fishermen's Island
Half Day Tour: Isola Bella and Fishermen's Island
Italy

Our favorite tour of the trip Who knew?

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Verona
Private Walking Tour of Verona
Italy
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jul 24, 2026
Hi Tom, Wow... thank you so much for such an incredible review! Reading your words truly made our day. It was an absolute pleasure designing this journey with you, especially watching it evolve from a simple idea around the Tour de France into such a memorable road trip. I'm so happy that the hotels, the route, the guides, and all the little details came together so well. Finding those special places to stay is one of my favorite parts of planning a trip, so it means a lot to hear how much... Read more

Hi Tom,

Wow... thank you so much for such an incredible review!

Reading your words truly made our day. It was an absolute pleasure designing this journey with you, especially watching it evolve from a simple idea around the Tour de France into such a memorable road trip.

I'm so happy that the hotels, the route, the guides, and all the little details came together so well. Finding those special places to stay is one of my favorite parts of planning a trip, so it means a lot to hear how much you enjoyed them.

Thank you as well for mentioning Annalisa, she will be delighted to know they helped make your experience even more special.

Most of all, thank you for trusting me and Storywalking with your fifth KimKim journey. Knowing that you consider it your best one yet is an incredible compliment.

I hope our paths cross again for KimKim trip number six. Until then, I wish you many wonderful memories from this adventure!

Warm regards,

Leslie

We enjoyed our safari tremendously. John, ou...
Kenya | Jul 12 - Jul 18, 2026

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Roger D.
Sunland Park, NM | Reviewed on Jul 20, 2026
We enjoyed our safari tremendously. John, our guide was excellent and we departed as friends would do. We w ere disappointed that in Nakuru there were no flamingos, while the impression had been created. It was a situation going on for some time, based on the extreme high water level nd lack of shallow levels for the flamingos. Read more

We enjoyed our safari tremendously. John, our guide was excellent and we departed as friends would do. We w ere disappointed that in Nakuru there were no flamingos, while the impression had been created. It was a situation going on for some time, based on the extreme high water level nd lack of shallow levels for the flamingos.

Hotel Reviews
Mara serena lodge
masai mara

We enjoyed this hotel very much. The cultural aspects of it were very special.

Authenticity & Character
Cultural aspect. Friendliness of staff.
Location
Quite far, but that is the whole idea of the National,park.
Staff
Friendliness
Cleanliness & Comfort
Egret Savannah Camp
Nakuru

Very nice positioned in a natural environment. Staff is extremely friendly. Accommodation is pleasant.

Authenticity & Character
Location
Well positioned in a natural environment.
Staff
All staff deserve the credit.
Cleanliness & Comfort
Serena Hotel Nairobi
Nairobi

Excellent hotel with very good service. Swimming pool is heated.

Authenticity & Character
Very stylish.
Location
Since we were transported we have no opinion about the location. It was close enough to the airport
Staff
Very personal service.
Cleanliness & Comfort
Activity Review
 Sunrise Boat Cruise  on Lake Nakuru
Sunrise Boat Cruise on Lake Nakuru
Nakuru

There were no flamingos, which was a disappointment.

Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in Arusha, Tanzania | Replied on Jul 20, 2026

Thank you so much for your kind review. We’re delighted to hear you had such a wonderful safari and that John made your journey so memorable. We’ll be sure to share your kind words with him.

We also appreciate your feedback regarding the flamingos at Lake Nakuru. Unfortunately, the high water levels have caused many of them to relocate in recent years. That said, they do occasionally return, as they did last year, so sightings are still possible, although never guaranteed.

It was a pleasure hosting you, Roger, and we hope to welcome you back to East Africa again soon.

What a great way to experience Portugal
Portugal | Oct 9 - Oct 22, 2025

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Cynthia W.
Chicago, IL | Reviewed on Jul 20, 2026
Anita was great in organizing our special trip to Portugal! She thought of all the details and was available if there were any questions. We truly enjoy all of the private and small group tours she booked for us. Each had a engaging, friendly, educated guide who loved their country and enjoyed sharing it with others. We would highly recommend booking a trip with Anita through KimKim. Read more

Anita was great in organizing our special trip to Portugal! She thought of all the details and was available if there were any questions. We truly enjoy all of the private and small group tours she booked for us. Each had a engaging, friendly, educated guide who loved their country and enjoyed sharing it with others. We would highly recommend booking a trip with Anita through KimKim.

Hotel Reviews
Hotel Dom Carlos Park
Lisbon
Tivoli Lagos
Lagos

Tivoli Lagos is a lovely resort with lots of amenities. The room was spacious and clean and the staff friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Albergaria do Calvário
Évora

We loved staying at Hotel Albergaria do Calvario. It is located on a quiet alley within the walls of Evora and close enough to walk anywhere in the city (because you certainly wouldn't want to drive). The room was spacious and clean. And the staff was super friendly. We especially enjoyed the courtyard for breakfast - which was lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dom Henrique Downtown
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
MeraPrime Gold Design Hotel
Lisbon

The room was small but clean and the people were very friendly!

Authenticity & Character
Location
Easy access to the hustle of the city, but not on a loud and crazy street
Staff
Cleanliness & Comfort
Activity Reviews
The Soul of Lisbon: Fado Dinner Experience
The Soul of Lisbon: Fado Dinner Experience
Portugal

It's a must do if just for the cultural experience.

Quality of Experience
Food
Guides, Drivers and Staff
Tasting Évora: A Guided Food & Wine Experience
Tasting Évora: A Guided Food & Wine Experience
Portugal

Our first afternoon in Évora was spent with João as he showed us around the walled city and gave us samples of food and wine. What a great way to begin our experience in the area. João was very informative about the city and things to see and do in the following days of our stay. We would highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour.
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Portugal

If you want an "adventure" then hop into this 4x4 - just don't be much over 5 ft. tall, it was a bit small. The evening was fun, the sunset lovely, and the guide, João Petra, was the best part of the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Not enough space for the number of people we had.
Foodie Experience in Porto
Foodie Experience in Porto
Porto

What a lovely, informative and fun evening in Porto. João walked us around Porto giving us samples of food, wine, and beer. We shared the evening with a small group of 8 people and had a good time. João loved his city and was happy to share it with us. He gave us lots of information throughout the evening, and advice for the coming days of activities.

Quality of Experience
Food
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Our first afternoon in Lisbon we had a private tour with Philipa. She was very informative and helpful.

Discover Rural Algarve on a 4WD
Discover Rural Algarve on a 4WD
Portugal

This turned out to be one of our favorite excursions, mostly because of our guide, Rui, and the fact that we had him all to ourselves - a small group tour for just my husband and I. Even though the clouds were in the mountains and we couldn't see far. We roamed around the countryside stopping at different farms and villages. We especially enjoyed our Melosa (honey liquor) tasting and authentic Portuguese lunch.

Quality of Experience
Rui, the guide made the experience.
Food
Guides, Drivers and Staff
Awesome.
Transport
Guided E-Bike Excursion on the Seven Hanging Valleys Trail
Guided E-Bike Excursion on the Seven Hanging Valleys Trail
Portugal

What was supposed to be a small group tour ended up being a private tour. It was great fun. Beautiful scenery.

Catamaran Boat Excursion to Benagil Caves & Carvoeiro Beach
Catamaran Boat Excursion to Benagil Caves & Carvoeiro Beach
Portugal

After a couple days delay (which Anita from KimKim handled) we were able to experience the beautiful shoreline from the water. Lovely boat, nice staff.

Peneda-Gerês National Park Experience: Easy Hike & Cultural Experience
Peneda-Gerês National Park Experience: Easy Hike & Cultural Experience
Porto

We were expecting a "small group" tour, but ended up being a private tour! Miguel was great! He was knowledgable and friendly, and enjoyed share the beauty of his country.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto

Thelma was a great guide. She was informative and friendly. We went in a small group and it was surprisingly fun. I attribute this to Thelma's enthusiasm.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Cultural Day Through Tomar & River Cruise
A Cultural Day Through Tomar & River Cruise
Lisbon

Paulo was a great guide. He was informative and friendly.

Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Spain

Nuno was an excellent guide. He loves his country and is excited to share all it has to offer. He got to know us so that he could cater the tour around our likes and dislikes, allowing us to spend more time in beautiful gardens and castles that were not busy and less time in popular, but must see sites with big crowds. We truly enjoyed our time with Nuno.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Jul 21, 2026

Hello Cynthia and Mark! Thank you so much for your review! It was a pleasure helping you plan your Portugal adventure.

I'm glad to hear that you enjoyed the mix of private and small-group experiences, and that our guides made such a positive impression. I also appreciate your detailed feedback on the hotels and activities, it's always very helpful.

I hope Portugal has left you with many wonderful memories, and I'd love to help you plan another adventure whenever you're ready. Wishing you both all the best! 🧡 Warm regards, Anita

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