Kimkim Trip Reviews

4.8
Based on 21,952 ratings
Read 21,952 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

12 days in Beautiful Greece
Greece | Jul 3 - Jul 12, 2026

Jen
Jen H.
Kansas City, MO | Reviewed on Jul 19, 2026
Greece is such a beautiful place! We started in Athens and spent time on the islands of Mykonos, Naxos, and Santorini before returning to Athens. Highlights were the hike on Santorini (we did Oia to Imerovigli where we stayed), the farm cooking visit in Naxos, and the Acropolis in Athens.
Regarding kimkim, the booking was pretty easy and we used them specifically because our friends we were traveling with had used them for other trips. It did seem that once the trip started the support...
Read more

Greece is such a beautiful place! We started in Athens and spent time on the islands of Mykonos, Naxos, and Santorini before returning to Athens. Highlights were the hike on Santorini (we did Oia to Imerovigli where we stayed), the farm cooking visit in Naxos, and the Acropolis in Athens.
Regarding kimkim, the booking was pretty easy and we used them specifically because our friends we were traveling with had used them for other trips. It did seem that once the trip started the support was lacking. No check ins, we had to discover changes and issues for ourselves and then alert them for help, and while the response were quick it felt like they should have been alerting us and assisting proactively given what we paid for the trip. They did offer a small refund (~2% of our trip cost) but generally if it wasn’t for our friend’s prior experience, we would not consider using them again.

Hotel Reviews
Seasabelle Hotel
Spata-Artemida

The beach is sad compared to all the other beaches of Greece we saw but it has a very “local” feel and close to the airport. Breakfast was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasimatis by La Perla
Santorini

Amazing! Perfect view, location, staff, breakfast, all of it. We didn’t want to leave.

Authenticity & Character
Location
Imervigli is the place to stay IMO
Staff
Cleanliness & Comfort
Melidron Hotel & Suites
Naxos

The pool is not what is shows in the pics. Super small and like two chairs Breakfast was our least fave of the trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The George Hotel
Mykonos

The view was amazing. Nice pools. A bit away from the main downtown

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaka Hotel
Athens

Super kind staff, great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Jul 23, 2026
Welcome home, Jen! So glad Greece delivered on the beauty and the highlights, especially that Oia to Imerovigli hike and the Naxos farm visit! Kasimatis by La Perla is honestly one of my favorite properties too — that view and the Imerovigli location are hard to beat. We typically place travelers at Seasabelle for that first or last night specifically because it makes an early airport connection so much easier, so it's helpful to hear how that traded off against the beach for you. We also... Read more

Welcome home, Jen! So glad Greece delivered on the beauty and the highlights, especially that Oia to Imerovigli hike and the Naxos farm visit! Kasimatis by La Perla is honestly one of my favorite properties too — that view and the Imerovigli location are hard to beat. We typically place travelers at Seasabelle for that first or last night specifically because it makes an early airport connection so much easier, so it's helpful to hear how that traded off against the beach for you. We also hear you on the proactive support piece. That's the same feedback Emily and Ray shared on your trip, and we're actively working on tightening up how we check in and flag changes once travelers are on the ground. Thank you for giving kimkim a try, and we'd love the chance to show you a smoother experience next time.

The two week trip to Spain was well planne...
Spain | Jul 4 - Jul 18, 2026

B
Brian P.
Houston, TX | Reviewed on Jul 19, 2026
The two week trip to Spain was well planned and managed. The price was reasonable, and included many museum entrance fee's. The hotels were well chosen and always followed our preferences. All of our guides were outstanding and knowledgable. Kim Kim kept in daily contact to ensure smooth transitions and transfers. Isa changed our eating habits forever. Miriam, Gabriel, and Jose taught us so much history and culture that I will be eternally grateful. Miguel drove us to/from Caminito del... Read more

The two week trip to Spain was well planned and managed. The price was reasonable, and included many museum entrance fee's. The hotels were well chosen and always followed our preferences. All of our guides were outstanding and knowledgable. Kim Kim kept in daily contact to ensure smooth transitions and transfers. Isa changed our eating habits forever. Miriam, Gabriel, and Jose taught us so much history and culture that I will be eternally grateful. Miguel drove us to/from Caminito del Rey and was a joy to be acquainted with.
This was our honeymoon, and was the best adventure of our lives.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jul 19, 2026

Hello.
We are very glad to listen that this was the “adventure of your lives”
The people from Basquelands Way who designed and organized this honeymoon trip for you, say; Thanks a lot!
Regards.

A trip to remember!
Norway | Jul 7 - Jul 11, 2026

Pam
Pam M.
Chicago, IL | Reviewed on Jul 19, 2026

Planning our Norway trip with our Kimkim team was so smooth. They designed a vacation for us that allowed us to take in many points of interest and enjoy the culture of the area. To have all of our vouchers and days’ plans in one place on the app relieved any stress. Our hotel booking locations were close to popular areas and other transportation transfers. This was so convenient!

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jul 20, 2026
Pam, thank you so much for your kind review! It was a pleasure helping you plan your Norway adventure, and I'm so glad to hear everything came together smoothly. Knowing that the itinerary, app, hotel locations, and transportation made your trip stress-free is exactly what we hope for every traveler. I'm especially happy you had the chance to experience so many of Norway's beautiful highlights while also enjoying the local culture along the way. Thank you again for trusting me with your... Read more

Pam, thank you so much for your kind review! It was a pleasure helping you plan your Norway adventure, and I'm so glad to hear everything came together smoothly. Knowing that the itinerary, app, hotel locations, and transportation made your trip stress-free is exactly what we hope for every traveler.

I'm especially happy you had the chance to experience so many of Norway's beautiful highlights while also enjoying the local culture along the way. Thank you again for trusting me with your trip—it truly means a lot. I hope Norway leaves you with wonderful memories, and I'd love to help you plan another adventure whenever you're ready.

All the best!
Alex & the kimkim Team

Not the best
Norway | Jul 11 - Jul 18, 2026

MONICA
MONICA D.
Washington, DC | Reviewed on Jul 19, 2026
At first the planning went well. As we got closer to trip time and our agent went on leave, we had no responses to messages and had to call the emergency line for someone to be assigned to us. We did like the Bergen lodging, though the washer dryer wasn’t in room, as promised. The Fjærland stay was excellent, but it would be great to know there were only three restaurants in town. Some of the trip planning made no sense. We were originally scheduled to be in a town two hours from the... Read more

At first the planning went well. As we got closer to trip time and our agent went on leave, we had no responses to messages and had to call the emergency line for someone to be assigned to us.

We did like the Bergen lodging, though the washer dryer wasn’t in room, as promised. The Fjærland stay was excellent, but it would be great to know there were only three restaurants in town.

Some of the trip planning made no sense. We were originally scheduled to be in a town two hours from the airport which needed ferries that stopped at 11 pm.

It wasn’t the same as my other kimkim trips.

Hotel Reviews
Thon Hotel Ålesund
Ålesund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sagafjord Hotel
Sæbø
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fjærland Fjordstove Hotell & Restaurant
Fjærland

Great experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vander Apartments
Oslo

Great location. Note that washer and dryer isn’t in the room. And one in basement is always busy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Floating Sauna
Floating Sauna
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Food & Culture Walk
Food & Culture Walk
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Guidet Hike to Blåbærstølen
Guidet Hike to Blåbærstølen
Fjærland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anna Grindevoll Strønstad
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Jul 28, 2026
Hi Monica. We are sorry to hear you were left with the impression this trip wasnt the same as with your other KimKim trips. It was initially Anna who helped planning your trip, and after she went on maternity leave, our colleague Christina was part of the conversation answering questions. She sent a message the day before arrival, but we understand since you were experiencing issues with delays on your flight you might not have picked up on it, where you called the emergency line regarding... Read more

Hi Monica.

We are sorry to hear you were left with the impression this trip wasnt the same as with your other KimKim trips.

It was initially Anna who helped planning your trip, and after she went on maternity leave, our colleague Christina was part of the conversation answering questions. She sent a message the day before arrival, but we understand since you were experiencing issues with delays on your flight you might not have picked up on it, where you called the emergency line regarding the delay situation.

About the washing machine in the Bergen apartment, we are sorry you were left with the impression the machine should be in the apartment itself. Apartments gets assigned by the operator close to arrival so its difficult to say in advance which apartment you will get, and also therefore difficult to specify specific requests. The washing machine was there (in the basement) but we will note this for future references.

The second last night you were staying in Sæbø by the fjord. It is correct that its around 2 hours from the airport in Ålesund, and logistics wise it would be more efficient driving straight back to Ålesund. The idea was for you to stay in a beautiful place by the fjord one more night before going back to Ålesund. In general we like to let people stay in a more remote scenic location rather than an urban hotels.
We communicated a bit about the route from Fjærland to Sæbø, and there are several routes to take, both with or without ferry. I mentioned the route through Loen which I like myself, and when you asked about the ferry option I mentioned that is nice also. Ferries across are frequent throughout the day but the frequency rate slow down towards the evening and the last ferry across is at 10:30pm.
All our trips we create for travellers are tailor made, so no trips are equal but we will of course take your comments into consideration when designing future trips.

Hope you enjoyed the places and sceneries along the route and that you have a good impression about Norway as a place to visit.

All the best

Best,
Tom

Best tour guides- ZERO complaints!
Italy | Jul 3 - Jul 12, 2026

Wendy
Wendy M.
Ashburn, VA | Reviewed on Jul 19, 2026
Pompeii Guide Natalia was brilliant. HIGHLY recommend- she was a wealth of knowledge.
Amalfi Coast tour guide Alejandro was high energy, brought us on a super comfortable boat, and made us spectacular sandwiches and sweet treats just because he was super sweet- another excellent tour.
Sorrento- we took a cooking class with maybe Julia? I can't remember her name, but that was another awesome experience. Her home was amazing, and her lessons were something we will never forget.
Capri tour...
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Pompeii Guide Natalia was brilliant. HIGHLY recommend- she was a wealth of knowledge.
Amalfi Coast tour guide Alejandro was high energy, brought us on a super comfortable boat, and made us spectacular sandwiches and sweet treats just because he was super sweet- another excellent tour.
Sorrento- we took a cooking class with maybe Julia? I can't remember her name, but that was another awesome experience. Her home was amazing, and her lessons were something we will never forget.
Capri tour guide Marcella- so much fun! She called us family immediately upon pick up and we had a blast the whole day with her.
Everyone you booked for us was excellent. We loved our trip to Italy.

Hotel Review
Maison Kalea
Sorrento

Our room was extremely clean, and a great size with a huge private balcony. Breakfast was excellent, and the staff was friendly. Hotel is also an easy 7-minute walking distance to the Sorrento district which is full of shops and restaurants.

Authenticity & Character
Fully of colors and tastefully decorated
Location
Easy walking distance to the main street of Sorrento
Staff
Kind and friendly
Cleanliness & Comfort
Most comfortable bed our of our 4 different hotel stays- we slept well!
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Jul 20, 2026

Hi Wendy,
Thank you for sharing your trip review! 😊
I’m happy to hear each of the guides made your experience so special and that Maison Kalea was a great fit for your stay on the Amalfi Coast. Thank you again for trusting me with your vacation. It was a pleasure planning it for you, and I hope to help you create another amazing adventure in the future! I wish you all the best!! Anita

Everything was great.
Norway | Jul 6 - Jul 9, 2026

L
Lara J.
Denver, CO | Reviewed on Jul 18, 2026
Everything was great. Read more

Everything was great.

Hotel Reviews
Radisson RED Hotel, Oslo Airport
Ullensaker
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wangen Apartments by Flåmsbrygga
Aurland
Authenticity & Character
Location
Staff
Not super friendly
Cleanliness & Comfort
Clarion Hotel Oslo
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Summer and Autumn Fjord Safari on a RIB boat
Summer and Autumn Fjord Safari on a RIB boat
Aurland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Roy Pushpak

Our trip to the Éire was nothing short of inc...
Ireland | Jul 10 - Jul 17, 2026

Megan
Megan C.
Chicago, IL | Reviewed on Jul 18, 2026
Our trip to the Éire was nothing short of incredible and one that we will never forget. Hospitality was impeccable everywhere we stayed. Our specialists- Kayleigh and Brandon- were so thoughtful with planning a well rounded experience for us and we could not be more grateful to their team. From city nightlife and exploration to the beautiful coasts, Cliffs and national parks we experienced a wide swath of the gracious and welcoming Irish Culture across the country. We are already looking... Read more

Our trip to the Éire was nothing short of incredible and one that we will never forget. Hospitality was impeccable everywhere we stayed. Our specialists- Kayleigh and Brandon- were so thoughtful with planning a well rounded experience for us and we could not be more grateful to their team. From city nightlife and exploration to the beautiful coasts, Cliffs and national parks we experienced a wide swath of the gracious and welcoming Irish Culture across the country. We are already looking forward for our next trip back. We cannot recommend kimkim enough!

Hotel Reviews
Carton House
Co. Kildare

Breathtaking estate with amazing charm and history

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Montenotte
Cork

We were welcomed to our room with a bottle of wine. All the staff were incredibly welcoming and courteous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Victoria Hotel
Killarney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gregan's Castle Hotel

Our stay at Gregan's was truly magical. The estate is absolutely stunning and we enjoyed walking the grounds and spending time enjoying the views. We especially loved bonding with some of the castle cats- Lady and Smudge- who are delightful. The hospitality we experienced was amazing - everyone we encountered made us feel very welcome. Everything we ate was delicious. Our stay at Gregan's was one of the best we have ever had and will hold a special place for us forever. We hope to visit again and cannot recommend enough to family and friends.

Authenticity & Character
Authentic and impeccably designed
Location
Breathtaking views and beautiful grounds
Staff
Everyone we encountered was so welcoming and gracious
Cleanliness & Comfort
Wilder Townhouse
Dublin

Charming and well located, we thoroughly enjoyed our stay at Wilder Townhouse.

Authenticity & Character
So charming
Location
Walkable to many areas but off the beaten path from the busier parts of downtown
Staff
Cleanliness & Comfort
Activity Reviews
Cliffs of Moher Experience
Cliffs of Moher Experience
Cliffs of Moher

Absolutely breathtaking views - the magic of the Cliffs is palpable

Quality of Experience
Guides, Drivers and Staff
Transport
Jameson Bow St. Distillery
Jameson Bow St. Distillery
Dublin
Quality of Experience
Guides, Drivers and Staff
Jessie was incredible!
Guinness Storehouse and Gravity Bar
Guinness Storehouse and Gravity Bar
Dublin

So much fun!! So much to explore and enjoy!Especially loved getting our picture printed on a pint

Quality of Experience
Celtic Steps
Celtic Steps
Ireland

What an amazing experience! Incredible skill and talent

Quality of Experience
Private Galway Food Tour
Private Galway Food Tour
Galway

Danny was a wonderful guide- incredibly knowledgeable, warm and funny. This experience was a a top highlight of our trip for us and we cannot recommend Danny enough!

Quality of Experience
Guides, Drivers and Staff
Transport
We picked up our car in Dublin at 10am and were on the road by 10:30am. We made it to Galway exactly at 1pm but were about 20 minutes late for our tour after we found parking. Our guide was very understanding. Would recommend a little extra buffer time in the future!
Blarney Castle
Blarney Castle
Blarney

The castle is awe inspiring and the grounds and surrounding gardens are absolutely enchanting.

Quality of Experience
Killarney Bike Hire
Killarney Bike Hire
Ireland

The park is beautiful and there is so much to explore! The bikes were comfortable and easy to ride. You are also given a bike lock which was super handy to venture further on foot. The map was very helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Caherconnell Fort and Sheepdog Demonstration
Caherconnell Fort and Sheepdog Demonstration
Ireland

Our experience at Caherconnell was a major highlight of our trip! The sheepdog demonstration was so fun and educational. The tour of of the ringfort was so cool! Our guide was super knowledgeable, funny and taught us so much history in a fun way.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kayleigh Gainfort
Kayleigh
Kayleigh Gainfort
Local specialist in Wales | Replied on Jul 20, 2026
Dear Megan, Thank you so much for your wonderful review. I am absolutely delighted to hear that your journey through Ireland was such a memorable one, and that you enjoyed everything from the lively cities to the dramatic coastline, cliffs and national parks. It was such a pleasure working with you to create a well-rounded trip, and Brandon and I are so pleased that you felt well looked after throughout. Ireland’s warmth, hospitality and incredible variety make it such a special place to... Read more

Dear Megan,

Thank you so much for your wonderful review. I am absolutely delighted to hear that your journey through Ireland was such a memorable one, and that you enjoyed everything from the lively cities to the dramatic coastline, cliffs and national parks.

It was such a pleasure working with you to create a well-rounded trip, and Brandon and I are so pleased that you felt well looked after throughout. Ireland’s warmth, hospitality and incredible variety make it such a special place to explore, and I am thrilled that you were able to experience so much of it.

Thank you again for trusting us with your trip. I hope the memories, and your beautiful photographs, stay with you for many years to come. I would be delighted to help you plan another adventure in the future!

With best wishes,
Kayleigh

Two must do trips in Portugal
Portugal | Jul 5 - Jul 10, 2026

Lori
Lori N.
Seattle, WA | Reviewed on Jul 18, 2026
We did not have a lot of time in Portugal. Having Kimkim maximize our time was perfect. The two tours and guides were phenomenal! They took care of everything from transport to hotel to tours. Selections of tour companies were top notch! Read more

We did not have a lot of time in Portugal. Having Kimkim maximize our time was perfect. The two tours and guides were phenomenal! They took care of everything from transport to hotel to tours. Selections of tour companies were top notch!

Hotel Reviews
Nicola Rossio Hotel
Lisbon

Very comfortable, close to many restaurants and shops. Walkable to the river. We had a nice view out our window.

Authenticity & Character
The placement is interesting behind the restaurant of the same name. Right on the square. The room was good sized and very comfortable.
Location
Close to good restaurants and shops and walkable to the river.
Staff
Staff were friendly and helpful
Cleanliness & Comfort
Everything was clean and well kept
Jardim da Batalha Boutique Hotel by Shiadu
Porto

The hotel was well placed and the room comfortable. There is really good breakfast and all day coffee/tea. The AC in the room was not working properly so it was quite warm. Aside from that it was a good choice.

Authenticity & Character
All the staff were very friendly and helpful. The garden was very cute. We spent some time in the library and the basement dining area because our room was very warm. Comfortable spaces to hang out in.
Location
Very easy to get anywhere.
Staff
Everyone was incredibly friendly, making sure we have what we need.
Cleanliness & Comfort
The hotel is well cared for and very clean.
Activity Reviews
Enchanting Palaces – Pena, Regaleira & Monserrate
Enchanting Palaces – Pena, Regaleira & Monserrate
Lisbon

This was our last activity on our trip and it could not have been better! Joao was a fabulous guide. Knew all kinds of history and information about the area and Portugal. It was just the two of us so he really gave us a personalized experience. Also took us to the farthest most west point of Europe and through Cascais.

Quality of Experience
Nothing beats a personal tour. There was so much to see and learn about. Plenty of time to do it all.
Guides, Drivers and Staff
Joao was amazing. So knowledgeable. He really brought the place to life. This is the way to do it and get there early. Otherwise traffic gets crazy.
Transport
Private transport got us there and had some parking privileges. Until we hit the town and then traffic was bad and he had to park a ways away. But walking to get up the van, he introduced us to several street sellers along the way.
Douro Valley Day Trip with Wine Tastings & River Cruise
Douro Valley Day Trip with Wine Tastings & River Cruise
Porto

This was one of our favorite trips. The guide was so knowledgeable about wine, the area and the history. There was one other couple and they were delightful. The boat ride up the river was a nice break from driving and the operator was a hoot! One place we stopped at the young lady touring us had just bottled her own wine. While we did not get to taste it, it was fun to see her excitement.

Quality of Experience
Top notch! Enjoyed all the people we met from the tour guide to the people sharing their wine and food.
Food
Regional offerings we delicious! We left satisfied and full!
Guides, Drivers and Staff
Everyone’s so friendly. They have a lot to be proud of in the industry.
Transport
The guide was a steady stream of information while driving, pointing out interesting spots with a healthy dose of history.
Local specialist: Emily Boles
Emily
Emily Boles
Local specialist in Kimkim HQ | Replied on Jul 21, 2026

Thanks for writing a review, Lori! I LOVE the pictures you included. 🤩 I'm so glad you had such a fun time in Portugal, even though it was just a few days. Hopefully, you can return one day to see more of this beautiful country! - Emily

Norway adventure
Norway | Jul 7 - Jul 17, 2026

J
Jeanne R.
Chicago, IL | Reviewed on Jul 18, 2026
This was our first time working with kimkim, and I would not hesitate working with them for future trips. They made our time in Norway seamless and stress-free, without the constraints of a guided tour. The hotels that they chose for us were spot on, with great locations, amazing breakfasts and helpful staff. Transfers and activities were all great. We really enjoyed all of our guides: Nathan on the RIB Safari in Flom, Knut on the Food and Culture tour, and Cado on the Geiranger fjord tour.... Read more

This was our first time working with kimkim, and I would not hesitate working with them for future trips. They made our time in Norway seamless and stress-free, without the constraints of a guided tour. The hotels that they chose for us were spot on, with great locations, amazing breakfasts and helpful staff. Transfers and activities were all great. We really enjoyed all of our guides: Nathan on the RIB Safari in Flom, Knut on the Food and Culture tour, and Cado on the Geiranger fjord tour. Thank you Taylor and the whole Kimkim team for arranging a great trip!

Hotel Reviews
Quality Hotel Ålesund
Ålesund

This hotel has a exceptional deck right on the field, where you can watch the sunset. Staff was very friendly and helpful, and the whole place had a cheerful vibe. I would definitely stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Torget
Bergen

This hotel is right in the center of the activities in Bergen, directly across from the fish market. The breakfast was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Flåm Marina
Flåm

The Marina had a beautiful view and more quiet being slightly away from the main town hub. I would definitely stay there when in Flam again. Also, the restaurant food was great and staff very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private City Walk
Private City Walk
Oslo

Lene was terrific! We really appreciate the way that she sat down with us with the city map before we started. She helped us book train tickets and also gave us some great suggestions for after the tour. I would definitely want to book with her again.

Geirangerfjord Cruise & Day Trip
Geirangerfjord Cruise & Day Trip
Norway

This trip exceeded expectations. I really enjoyed the stories that Cado shared regarding the history and life on the fjord. This fjord is exceptionally beautiful.

Quality of Experience
Local specialist: Taylor Hook
Taylor
Taylor Hook
Local specialist in kimkim HQ | Replied on Aug 11, 2026
Hi Jeanne! Thank you so much for your wonderful review! I’m absolutely thrilled to hear that your first experience with kimkim was such a positive one. One of my favorite things about what we do is creating trips that give travelers the freedom and flexibility of exploring independently, while still having all of the logistics, accommodations, and experiences thoughtfully arranged behind the scenes. I’m so happy to hear that your time in Norway felt seamless and stress-free without the... Read more

Hi Jeanne!

Thank you so much for your wonderful review! I’m absolutely thrilled to hear that your first experience with kimkim was such a positive one.

One of my favorite things about what we do is creating trips that give travelers the freedom and flexibility of exploring independently, while still having all of the logistics, accommodations, and experiences thoughtfully arranged behind the scenes. I’m so happy to hear that your time in Norway felt seamless and stress-free without the constraints of a guided tour!

It makes me especially happy to hear that the hotels were such a great fit!

And it sounds like you had some fantastic guides along the way! I’ll be sure to pass your kind words along to Nathan, Knut, and Cado. Having knowledgeable and engaging local guides can really bring each destination to life, and I’m so glad they each helped make your experiences memorable!

Thank you again for trusting me and the entire kimkim team with your Norway adventure. It was truly such a joy to help put your trip together, and hearing that you would consider traveling with us again means so much. We’d be absolutely delighted to help you plan your next adventure! Tusen takk!😊🇳🇴

Williams Family Japan Trip
Japan | Jun 25 - Jul 11, 2026

Monique
Monique W.
Los Angeles, CA | Reviewed on Jul 18, 2026
My family and I are truly grateful for the partnership and support of Leny and her team. From the very beginning of the planning process I felt at ease and excited about receiving the best care and advice from Leny. I had already talked to two different planners at independent companies and neither of them could provide the service that Leny did. She offered great recommendations, and coordinated the best hotels and guides and could give true feedback being a local and speaking the... Read more

My family and I are truly grateful for the partnership and support of Leny and her team.

From the very beginning of the planning process I felt at ease and excited about receiving the best care and advice from Leny. I had already talked to two different planners at independent companies and neither of them could provide the service that Leny did. She offered great recommendations, and coordinated the best hotels and guides and could give true feedback being a local and speaking the language.

Our memorable excursions were the samurai experience, ramen making and the open air museum. Thank goodness for all the Shinkansen help- she told us the platform and all the information beforehand- otherwise it would have been overwhelming to navigate . I changed my plans when we were nearly done with our planning and Leny worked through all the changes and stayed positive and professional ☺️

I especially want to point out the help she provided my husband when he lost his passport- she connected with the uber driver/taxi company and helped work out the return of his lost bag. She stayed calm, worked late and really went above and beyond to help us come up with a plan. We are forever grateful.

Thank you Leny and team- and we plan to use KimKim for future trips- and have already mentioned the company to our friends.

Monique and Nick Williams

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Tokyo, Japan | Replied on Jul 21, 2026
Hi Monique and Nick, Welcome back home! I hope everyone is recovering well from the time difference and all the walking, a couple of moves, and adventures during your Japan trip. My team and I are so happy that your trip turned out to be a wonderful experience for the whole family. Our goal is not only to help turn your travel dreams into reality, but also to be there every step of the way—from the initial planning stages to providing support throughout your journey. It was a pleasure... Read more

Hi Monique and Nick,

Welcome back home! I hope everyone is recovering well from the time difference and all the walking, a couple of moves, and adventures during your Japan trip.

My team and I are so happy that your trip turned out to be a wonderful experience for the whole family. Our goal is not only to help turn your travel dreams into reality, but also to be there every step of the way—from the initial planning stages to providing support throughout your journey. It was a pleasure working with you to plan this special trip, and I hope our paths cross again in the future. I would be delighted to help your family with any upcoming travels and create more memorable experiences together.

From my team and me, thank you so much for your trust, kindness, and for allowing us to be part of your family's Japan adventure. We appreciate it.

Wishing you and your family many more wonderful journeys ahead!

Warm regards,
Leny

AMAZING Trip!!!!
Portugal | Jul 5 - Jul 16, 2026

Lindsey
Lindsey J.
Atlanta, GA | Reviewed on Jul 18, 2026
Wow! What a trip! This is our third KimKim trip and it lived up to and exceeded our expectations. Marisa was so easy to work with and crafted the best itinerary! It was perfect from start to end. We are a family of 5 which makes things difficult with hotels and Marisa found us outstanding accommodations that fit our family needs. Once in Portugal, Marisa and Joao were great at communicating daily plans and responded quickly to my questions. All the tours, drivers and hotels were perfect. I... Read more

Wow! What a trip! This is our third KimKim trip and it lived up to and exceeded our expectations. Marisa was so easy to work with and crafted the best itinerary! It was perfect from start to end. We are a family of 5 which makes things difficult with hotels and Marisa found us outstanding accommodations that fit our family needs. Once in Portugal, Marisa and Joao were great at communicating daily plans and responded quickly to my questions. All the tours, drivers and hotels were perfect. I was very sad to leave and already want to start planning my next trip to Portugal. My only regret is having to return home. ;)
Thank you to Marisa and her team for making this such a memorable trip.

Hotel Reviews
Meliá Lisboa Aeroporto
Lisbon

It's an airport hotel. We were coming off staying at an amazing resort hotel so this was a big shift. But, it was clean. Good breakfast. And super close to airport. The shower head was broken in both our rooms but we weren't there long enough to be super bothered by it. It is what it is supposed to be - an airport hotel...somewhere to stay before a flight, not a destination.

Authenticity & Character
it's an airport hotel
Location
Staff
Cleanliness & Comfort
Savoy Palace – The Leading Hotels of the World | Savoy Signature
Funchal

Can I give this 6 stars?! Because I would. OMG. What a hotel. We had the family suite and it was perfect. I usually don't love huge hotels but this one was so amazing. Rooftop pool and family pool were great. Workout room and spa were also amazing. Food was great. Included breakfast might be the best "free" breakfast we've had. Outside the included breakfast, the restaurant menus were on the pricey side but that's expected from restaurants on the premise. We ate outside the hotel for the other meals and explored the local restaurants and had some of our best meals ever. We loved Madeira and will definitely be returning.

Authenticity & Character
Location
Very central to Old Town. Great location.
Staff
They really go above and beyond
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

We also loved this hotel. We had a cute apartment and it was nice and spacious. The included breakfast was decent, not as good as our Lisbon hotel but it was still good. Location was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Martinhal Lisbon Chiado
Lisbon

We loved this hotel. Very close to everything and clean and spacious. We had the family apartment and it was great for our family of 5. The breakfast was delicious as well and the hotel staff was very friendly.

Authenticity & Character
Location
Near everything.
Staff
Very helpful
Cleanliness & Comfort
Very clean
Activity Reviews
To Eat Suggestion: Cervejaria Trindade
To Eat Suggestion: Cervejaria Trindade
Lisbon

Great food and restaurant!

Scaling New Heights Ascending Arrábida Bridge for a Truly Unique Adventure Experience
Scaling New Heights Ascending Arrábida Bridge for a Truly Unique Adventure Experience
Porto

It was fun, glad we did it. Shorter than we thought - you literally just climb up for 10 minutes, take some photos and climb back down. But, I am glad we did it. Just a little underwhelmed on the length of time. We had budgeted 4 hours with our driver and really only needed an hour. We had just done a walking tour in the morning so we didn't need the driver to also give us a tour as well.

Quality of Experience
Guides, Drivers and Staff
Ricardo was great.
Transport
We didn't need 4 hours of time allotted for this activity. We had already done a walking tour so just transport to and from this activity would have been better. We drove around in circles for an hour before it because we were going to be early. Ricardo (driver) was great - not his fault - he didn't realize we had done a walking tour. We would have rather had extra time to ourselves in the hotel/exploring on our own instead of driving around city blocks we already saw.
Exploring the Majesty of the Seas on a Group Dolphin Watching Experience
Exploring the Majesty of the Seas on a Group Dolphin Watching Experience
Madeira

We loved this tour too! Saw bottlenose dolphins and pilot whales. Tour guide was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Sarah was great! Informative and knowledgeable. She is passionate about Porto and it shows. Rainy and cold for the tour so not the best conditions but Sarah made it fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Ah, Pena Palace. Loved it. We had an amazing driver, Eduardo, who gave us a ton of history on the way there and back. He was easily the best driver we've ever had on these trips (and we've done quite a few). Pena Palace skip the line was perfect because the line was quite long and we got to skip it so it saved us time. I loved seeing this beautiful palace. Definitely recommend. Eduardo took us to this wonderful restaurant too and it was such a good meal. He added on some other stops so we could see more of the coastline. It was a great day.

Quality of Experience
Guides, Drivers and Staff
Eduardo was GREAT! My kids actually said they missed Eduardo the next day. We spent two days with him and they really enjoyed his company and knowledge.
Transport
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon

Ricardo was AMAZING. So knowledgeable and we loved our tour. We have three teenagers who can be hard to keep entertained during tours and Ricardo had them all interested and engaged the entire time. It was hotter than normal in Lisbon and Ricardo found the shade, took breaks and gave us time to buy waters/snacks. He was great.

Quality of Experience
Guides, Drivers and Staff
Transport
walking tour - he met us at hotel.
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Aug 03, 2026

Dear Lindsey,

Thank you so much for the special feedback. It means the world to us!!

I am super happy to know that we achieved your expectations & I hope you have created amazing family memories in each destination. It was a pleasure to have you in Portugal and I hope we have the chance to welcome you again (we still have some special places to explore).

Thank you once again for traveling with us and I will make sure to share your incredible feedback to Eduardo too!!
Your Friend in Portugal - Marisa

All of local guides were great in both Paris ...
France | Jun 30 - Jul 13, 2026

D
Doreen H.
Pittsfield, MA | Reviewed on Jul 18, 2026
All of local guides were great in both Paris and Florence. Fashionista guide and food guide were wonderful Francesco on conquering trrra and San Gianni was great with knowledge and flrxinilitu given the heater had a great time in spite of done challenges both hotels not prepared for I room double bed and 2 rooms twin beds even though I was clear with agent. There were mix up’s with cars to add imports seems we were told 2 cars and then we would have a van with one driver which makes sense... Read more

All of local guides were great in both Paris and Florence. Fashionista guide and food guide were wonderful Francesco on conquering trrra and San Gianni was great with knowledge and flrxinilitu given the heater had a great time in spite of done challenges both hotels not prepared for I room double bed and 2 rooms twin beds even though I was clear with agent. There were mix up’s with cars to add imports seems we were told 2 cars and then we would have a van with one driver which makes sense but did I pay for 2 cars each time. It took time to learn metro and we used it but going st night for stone river cruise directions said one hour needed and we left 9 minutes before and missed the boat by 46 minutes we do not know the traffic in Paris and I fett at l we should have been told more what to expect do we missed it yo the great disappointment got my oldest granddaughter and we were all dressed up I need an invoice with expenses for thst yo see if I can claim on my travel insurance and walking around looking for a place to eat. Is this new way of customers going to the guide which was an added stressor is that the way kimkim is moving to? Do I believe my family made the best of it and we had a great time but I believe the agent does not fo detail well. Even directions or referrals got restaurants web sites were not how reservations were made those are things we would not know. I would think twice about working either kimkim agdin

Local specialist: Mathilde D.

Fantastic trip to Greece
Greece | Jun 19 - Jul 2, 2026

Gella
Gella S.
Los Angeles, CA | Reviewed on Jul 18, 2026
Our trip with KimKim was absolutely perfect. Marianna did an excellent job putting together our custom trip to Greece. Every detail was taken care of and well communicated to us. Marianna was available on Whatsapp if we needed her. All the guides and drivers were extraordinary in their knowledge, they were very professional, nice and polite. All the hotel were great - we could not have had a better trip to Greece. Read more

Our trip with KimKim was absolutely perfect. Marianna did an excellent job putting together our custom trip to Greece. Every detail was taken care of and well communicated to us. Marianna was available on Whatsapp if we needed her. All the guides and drivers were extraordinary in their knowledge, they were very professional, nice and polite. All the hotel were great - we could not have had a better trip to Greece.

Hotel Reviews
Melidron Hotel & Suites
Naxos

This is a great hotel with pool and breakfast. Nice view and comfortable rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adonis Hotel & Apartments
Naoussa

Great location , breakfast and nice pool to enjoy. 1 min to the beach and very nice and quite

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ALK HOTEL
Kamares

Fantastic location and breakfast. We loved this hotel with outside patio, self serve roof top bar. The owners were fantstic and made us feel very welcome

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NLH Monastiraki
Athens

Perfect location, nice rooftop and great breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Acropolis & Athens E-bike Tour
Acropolis & Athens E-bike Tour
Athens

Amazing guides and adventure in Athens. We loved every minute

Quality of Experience
Guides, Drivers and Staff
Transport
Naxos Day Cruise
Naxos Day Cruise
Naxos

Fun time swimming and snorkeling. unfortunately no sailing. food and captain was great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naxos Wine & Mythology Sunset Tour
Naxos Wine & Mythology Sunset Tour
Naxos

Maria is fantastic and really knowledgeable about mythology and history

Quality of Experience
Guides, Drivers and Staff
Transport
Horse Riding in Paros
Horse Riding in Paros
Paros

Great time on horse back. Beautiful views

Quality of Experience
Guides, Drivers and Staff
Transport
Chora of Antiparos & Watersports
Chora of Antiparos & Watersports
Paros

Fun day on the water

Quality of Experience
Guides, Drivers and Staff
Transport
A Unique Hands-On Cooking Experience
A Unique Hands-On Cooking Experience
Sifnos

Such a fun experience. Ronja is fantastic and we loved learning and cooking with her

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Food & Culture in Sifnos
Food & Culture in Sifnos
Sifnos

This was our favorite tour. Ronja was amazing. So knowable and interesting. One of a kind for sure- don't miss this tour

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding through Mountains
Horseback Riding through Mountains
Sifnos

Great adventure on horse back in parklike setting

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marianna Loupou
Marianna
Marianna Loupou
Local specialist in Athens | Replied on Aug 03, 2026
Dear Gella, Thank you so much for your incredibly kind words! It was a true pleasure helping you plan your journey and I am so happy to hear that your time in Greece was everything you hoped it would be. Knowing that you felt well cared for throughout the trip means so much to me and to our entire team. I will also be delighted to share your lovely feedback with all the guides, drivers, and local partners who helped make your experience so special. Thank you for trusting us with your... Read more

Dear Gella,

Thank you so much for your incredibly kind words! It was a true pleasure helping you plan your journey and I am so happy to hear that your time in Greece was everything you hoped it would be.

Knowing that you felt well cared for throughout the trip means so much to me and to our entire team. I will also be delighted to share your lovely feedback with all the guides, drivers, and local partners who helped make your experience so special.

Thank you for trusting us with your travels. We hope the memories you created in Greece stay with you for many years and we would be absolutely delighted to welcome you all back someday!

Warmly,
Marianna

Kateryna was amazing
England | Jul 2 - Jul 12, 2026

Joe
Joe W.
Dallas, TX | Reviewed on Jul 18, 2026
We were amazed at the support we received from our specialist Kateryna. She took really good care of us and adapted our trip to meet our needs right up until we were ready to leave. She was very friendly and responded quickly to all our requests. We had a great time on our trip as well. The tours she planned for us were a blast. SoHo food tour, Jacobite train and the Caledonia Sleeper train were among the highlights. Only complaint was at least one of our rooms did not have working air... Read more

We were amazed at the support we received from our specialist Kateryna. She took really good care of us and adapted our trip to meet our needs right up until we were ready to leave. She was very friendly and responded quickly to all our requests. We had a great time on our trip as well. The tours she planned for us were a blast. SoHo food tour, Jacobite train and the Caledonia Sleeper train were among the highlights. Only complaint was at least one of our rooms did not have working air conditioning at every hotel we stayed at except one. Unfortunately we planned our trip during one of the worst heat waves in British history. The hotel Lemonde in Edinburgh was an amazing place to stay. If I were to take this trip again I would definitely request more days at that hotel.

Hotel Reviews
Leonardo Royal Hotel Oxford
Wolvercote, Oxford

Pretty decent hotel. Lobby and some rooms were nice and cool but ours was incredibly hot. One of our rooms was ice cold and the other was extremely hot and we could not get another room. Really amazing breakfast though

Authenticity & Character
Location
The hotel location was pretty good being halfway between Oxford and Blenheim Castle
Staff
Cleanliness & Comfort
Our A/C was not working and it got incredibly hot in our room. Luckily my mother-in-law's room was incredibly cool so she was lucky.
The Garrison Hotel
Fort William

Rooms were too small for what we were looking for. Since we were on a longer trip my wife and I had some large suitcases and we didn't have room to open them in the room while we were inside. Wished we would have booked the larger suites instead.

Authenticity & Character
Location
Good location. Furthest from train station but it is a small town so not a far walk
Staff
Staff were wonderful and took good care of us
Cleanliness & Comfort
Hotel seemed clean but the bathroom was so small water kept leaking out of the shower into the bedroom carpet
Le Monde Hotel

This was a wonderful hotel. We all enjoyed our stay and wish we could have stayed longer

Authenticity & Character
Cool boutique hotel and rooms were huge
Location
Not terribly far from the train station and we found some good restaurants nearby
Staff
Staff took good care of us. No restaurant but they did give us good recommendations
Cleanliness & Comfort
A/C worked great and the rooms were large and very clean
Montcalm Brewery, London City

Hotel was nice but we had 3 rooms and 2 did not have functioning air conditioning. We were not asked if we would like to have a new room but were given fans that unfortunately only moved around the hot air. Would not have mattered but we were staying for 5 days and would have liked to have had the option of trying to move to a new room.

Authenticity & Character
Very unique hotel. Would have liked to try the brewery but the pub downstairs was a lot of fun
Location
Too far from Tube station
Staff
They were very friendly and helpful. Our reservations got messed up but they finally got it straightened out.
Cleanliness & Comfort
Rooms were incredibly hot in our room. Our daughter's room was very cool and comfortable so we knew some had working A/C. Hotel was very clean though and the housekeeping staff was very attentative
Activity Reviews
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London

This was a great experience. Our guide was willing to take us to see whatever we wanted to see and had some amazing insight into the city. I would highly recommend this tour

Quality of Experience
Guides, Drivers and Staff
Transport
Holyrood Distillery Tour
Holyrood Distillery Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Seal Spotting Loch Linnhe Cruise
Seal Spotting Loch Linnhe Cruise
England

We had a blast on this cruise and the scenery was unbelievable

Quality of Experience
Guides, Drivers and Staff
Transport
Evening SoHo London Food Tour
Evening SoHo London Food Tour
London

This could very well be the most fun and entertaining food tour me and my family has ever done. Our guide was amazing and she engaged with each one of us. The food choices were delicious and we got to experience a whole world of flavors.

Quality of Experience
Guides, Drivers and Staff
Our guide was the best
Transport
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

This was a nice adventure and was great to say that I have had this experience

Quality of Experience
Guides, Drivers and Staff
Transport
Wish we would have done a private guided tour since we had trouble getting over to the Tower
Transfer to Oxford
Transfer to Oxford
London
Quality of Experience
Guides, Drivers and Staff
Transport
Islander Workshop Experience in Edinburgh
Islander Workshop Experience in Edinburgh
Edinburgh

This was a surprisingly wonderful experience. The employees were so helpful in helping all of us put the bags together and we were able to build some amazing bags for gifts

Quality of Experience
Guides, Drivers and Staff
Transport
Jacobite Steam Train
Jacobite Steam Train
Scotland

This was the highlight of the trip. Train was like stepping back in time and the scenery was beautiful. We had a wonderful time and would do this again in a heartbeat

Quality of Experience
Guides, Drivers and Staff
Transport
Train was fantastic
One Day Trip Canterbury & Dover Cliffs
One Day Trip Canterbury & Dover Cliffs
England

Our guide was great and very informative. Canterbury was such a beautiful city and the Cliffs of Dover were something everyone needs to experience. While we were there Spitfires were flying over the cliffs which was another amazing experience.

Quality of Experience
Guide was funny and kept us entertained. Beautiful area to get out of the bigger city
Guides, Drivers and Staff
Guide was funny and kept us entertained. Driver was great as well
Transport
This was great for a larger tour. I would also like to try the smaller group experience one day but this was very well organized for such a large group
Stonehenge and Windsor Castle from London
Stonehenge and Windsor Castle from London
London

This was a highlight trip for us. Were really surprised at how much fun we had in Bath.

Quality of Experience
Bath was a hidden gem we weren't expecting
Guides, Drivers and Staff
Transport
Taking this bus tour was a great option for us. By this time we were worn out with walking tours in London and this was a great opportunity to get out of the city and into some more remote areas.
The Royal London Tour: Changing of the Guard and More
The Royal London Tour: Changing of the Guard and More
London

Our guide was wonderful and we had a great time with her. She got us into all of the best location for photos.

Quality of Experience
We had a great time on this tour
Guides, Drivers and Staff
Guide was amazing
Transport
This did not apply. We had to take the tube to this experience
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Aug 15, 2026
Joe, Thank you so much for taking the time to write such a detailed review. It honestly made me so happy to read. ❤️ I’m really glad you and your family had such a wonderful trip, and especially that so many of the experiences turned into real highlights. The SoHo food tour, Jacobite train and your time in Edinburgh all sound like such lovely memories. Thank you as well for the honest feedback about the hotels and air conditioning. I’m sorry the heat made some of the stays less... Read more

Joe,

Thank you so much for taking the time to write such a detailed review. It honestly made me so happy to read. ❤️

I’m really glad you and your family had such a wonderful trip, and especially that so many of the experiences turned into real highlights. The SoHo food tour, Jacobite train and your time in Edinburgh all sound like such lovely memories.

Thank you as well for the honest feedback about the hotels and air conditioning. I’m sorry the heat made some of the stays less comfortable than they should have been, and I really appreciate you sharing those details.

It was a real pleasure planning this trip for you all, and I’m very grateful you trusted me with it. I hope we get the chance to plan another adventure together one day.

Warmly,
Kate

Great trip to the Netherlands and Belgium
The Netherlands | Jul 2 - Jul 11, 2026

Lynn
Lynn S.
Newark, NJ | Reviewed on Jul 18, 2026
Lisa was so helpful in counseling us as to the best method to travel between cities and to stay in a central location and see other cities via train. That was very, very helpful. She was kind and responsive and arranging for the train tickets saved us a lot of time and struggle. She assigned us a driver, Robert, who was phenomenal. Very kind, efficient, professional, and helpful. Read more

Lisa was so helpful in counseling us as to the best method to travel between cities and to stay in a central location and see other cities via train. That was very, very helpful. She was kind and responsive and arranging for the train tickets saved us a lot of time and struggle.

She assigned us a driver, Robert, who was phenomenal. Very kind, efficient, professional, and helpful.

Hotel Reviews
Hotel FranQ
Antwerp

Gorgeous hotel, amazing service, excellent chefs prepare delicious food, huge rooms and bathrooms. We loved it!!

Authenticity & Character
gorgeous!
Location
close to old town, a bit far from the train station
Staff
so helpful, great attentiveness, great advice on where to eat, etc.
Cleanliness & Comfort
huge rooms and bathrooms. lovely decorations
Leonardo Hotel Amsterdam Museum Quarter
Amsterdam

not too charming a hotel, but excellent location.

Authenticity & Character
Location
right amongst the greatest museums in the city!!
Staff
helpful
Cleanliness & Comfort
tiny European bathrooms, quiet, comfy beds
CitizenM Rotterdam
Rotterdam

cool hotel, great location in Rotterdam. Excellent service and amazing staff.

Authenticity & Character
Location
close to all key sites and train and metro stations
Staff
Cleanliness & Comfort
Activity Reviews
Brussels - Atomium
Brussels - Atomium
The Netherlands
Quality of Experience
Brussels - Museum for Fine Arts
Brussels - Museum for Fine Arts
The Netherlands

The collection is too heavily focused on religious art.

Quality of Experience
Ghent - Scenic Boat Tour
Ghent - Scenic Boat Tour
The Netherlands

LOved this! Lots to see and had a great guide.

Quality of Experience
Brussels - Magritte Museum
Brussels - Magritte Museum
The Netherlands

Few of his most famous pieces are here. it was interesting to know his evolution though.

Quality of Experience
Ghent - Gravensteen - Castle of the Counts
Ghent - Gravensteen - Castle of the Counts
The Netherlands

Far too many stairs and unhelpful staff.

Quality of Experience
Amsterdam - Anne Frank House
Amsterdam - Anne Frank House
The Netherlands

chilling

Quality of Experience
Brussels - Explore Brussels' Museums
Brussels - Explore Brussels' Museums
The Netherlands

The Royal Museum is dull and the Magritte is just okay.

Quality of Experience
The Hague - Mauritshuis Museum
The Hague - Mauritshuis Museum
The Netherlands

so nice to be able to see these important works.

Quality of Experience
Brussels card 24h
The Netherlands
Visit Antwerp's Sint Anna Beach & Explore Antwerp
Visit Antwerp's Sint Anna Beach & Explore Antwerp
The Netherlands

antwerp is a great town.

Antwerp - DIVA museum of art and jewellery
Antwerp - DIVA museum of art and jewellery
Antwerp

very cool museum. I would have liked to have been able to read all they had posted.

Quality of Experience
Bruges - Private guided walking tour
Bruges - Private guided walking tour
The Netherlands

Roland was a great guide. I just wish I had understood the route he was taking so that we could have allowed for more time to see inside the important buildings.

Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Moco Museum
Amsterdam - Moco Museum
Amsterdam

This museum is so fun! How wonderful to have these artists all under one roof. Loved it.

Quality of Experience
Delft - Royal Delft Blue Pottery
Delft - Royal Delft Blue Pottery
The Netherlands

it was very interesting to learn the history of Delft pottery and to see it being made.

Quality of Experience
Transport
Public transport pass Netherlands (OV chip card)
Public transport pass Netherlands (OV chip card)
The Netherlands

We appreciate being given this card because it was difficult to get another one.

Quality of Experience
Antwerp - KMSKA Museum of Fine Arts
Antwerp - KMSKA Museum of Fine Arts
The Netherlands

Antwerp is a wonderful, beautiful, interesting town. The KMSKA Museum is off the charts!! Such a great collection and a wonderful arrangement of work. We loved it!! and the cafe was good too.

Quality of Experience
I could not recommend the museum more enthusiastically. It was awesome.
Antwerp - Day trip to Brussels by public transport
Antwerp - Day trip to Brussels by public transport
The Netherlands
Antwerp - Day trip to Ghent and Bruges by public transport
Antwerp - Day trip to Ghent and Bruges by public transport
Antwerp

it was a problem to do these two cities on the same day. The guide in Bruges instructed us on the interesting history of Bruges, but we did not have time to go into any of the buildings before we had to leave the city to make the ticketed activities of Ghent. more time needed to have been allowed between cities. we loved the canal cruise in Ghent and seeing the Ghent Altarpiece.

Amsterdam - Rijksmuseum
Amsterdam - Rijksmuseum
The Netherlands

such an excellent museum!! and cafe.

Local specialist: Lisa van den Eerenbeemt
Lisa
Lisa van den Eerenbeemt
Local specialist in Nijmegen | Replied on Jul 21, 2026

Hi Lynn,

Thank you for your kind words and your valuable feedback! I'm very glad you had a great trip.

All the best to you,
Lisa

Athens, Mykonos, Paros (9 days of paradise!)
Greece | Jul 1 - Jul 9, 2026

Melissa
Melissa D.
North Andover, MA | Reviewed on Jul 17, 2026
Our 25th anniversary trip to Greece was magical! Siena was amazing from start to finish. We worked together on building the best fit trip for my family of 4 and we were very happy with all the support we received even during our trip! This is our second trip with Kim Kim (last trip was Italy), can't wait to start planning the next one! Read more

Our 25th anniversary trip to Greece was magical! Siena was amazing from start to finish. We worked together on building the best fit trip for my family of 4 and we were very happy with all the support we received even during our trip! This is our second trip with Kim Kim (last trip was Italy), can't wait to start planning the next one!

Hotel Reviews
Avant Mar Paros
Paros

Excellent location, but nothing else was that impressive. Breakfast was supposed to be included everyday, but we were charged for the kids waffles and pancakes- they were not included. We were away for our 25th anniversary and they didn't do anything for us...not even a note or a drink. The rooms were tiny. We had to climb over each other in the rooms....and I am 5"1''....I can't even imagine someone larger getting around their partner. The beach was public, so nothing special there. Yo ucould walk to downtown, so that was nice to not pay for cabs. However, you have to walk up a hill to get out of the hotel...literally a hill. Wear flat shoes when you go there for sure!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ecofriendly hotel
Mykonos Grand Hotel & Resort
Mykonos

I have never stayed at a hotel this nice. The service, the cleanliness, the rooms....we didn't want to leave! Wasn't long enough to enough the beauty of this hotel.

Authenticity & Character
Location
On the beach, but it's not a beach you would spend the day on. We spent our days on a boat and at a beach club. Had to take cabs everywhere.
Staff
I literally took a photo with the staff...when does that happen? 3 days there and we felt like family.
Cleanliness & Comfort
Beyond clean and comfortable. They knew the second we left and the rooms were cleaned and restocked as soon as we returned.
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Jul 23, 2026

Melissa, I loved working with you on such a special trip! I'm so happy you and your family loved the Mykonos Grand Hotel & Resort and felt so connected to the staff! That's amazing! Thank you for your feedback on Avant Mar Paros. As this is the first review of this nature we've had, we've shared it with our team to investigate closely! I'm so glad our team's support helped make up for some of the misses at this hotel. I hope to plan a 30th anniversary trip for you in the future! 💛

We are just coming back from an amazing famil...
Croatia | Jul 2 - Jul 10, 2026

Nathalie
Nathalie C.
Ashburn, VA | Reviewed on Jul 17, 2026
We are just coming back from an amazing family trip in Croatia. We could not be more thrilled with our experience. The guides, drivers and hosts were courteous, professional, knowledgeable and caring. From Zoran, Maria, Ivanna, Adrian, our experience was memorable. The balance between scheduled activities and free time was just right for our family. Read more

We are just coming back from an amazing family trip in Croatia. We could not be more thrilled with our experience. The guides, drivers and hosts were courteous, professional, knowledgeable and caring. From Zoran, Maria, Ivanna, Adrian, our experience was memorable. The balance between scheduled activities and free time was just right for our family.

Hotel Reviews
Hotel Ivka
Dubrovnik

Loved the location, super close to the bus to get into old town. Very clean and great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pharos Hvar Bayhill Hotel
Hvar

Bigger hotel than the other ones but still friendly staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It’s frustrating to limit the coolness with the AC so the room did get warm but I understand the energy/ environment concerns in doing so.
Irini Luxury Rooms
Split

Super friendly hosts, great breakfast and local tips!

Authenticity & Character
Location
Just outside the very busy area but close access to everything
Staff
Cleanliness & Comfort
Manda Heritage Hotel
Zagreb
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Zagreb Private Guided Walking Tour
Zagreb Private Guided Walking Tour
Zagreb

Super knowledgeable and informative guide. Great history guide… We were thrilled when we walked into a tie shop from the Amazing race!

Quality of Experience
Guides, Drivers and Staff
Zoran was outstanding
Transport
Local specialist: Ivan Cosic

Our experience in S. Korea
South Korea | Jul 1 - Jul 10, 2026

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Carrie W.
Ashburn, VA | Reviewed on Jul 17, 2026
The planning part was fine. The actual activities, guide, was the in some parts, unenjoyable. My biggest disappointment was the confusion with Lotte world as I'm sure I got charged for the most expensive tickets but they were sold out of that level by the time they were able to locate my tickets. The park itself was also confusing, but I'm aware that wasn't Kimkim's fault. Also, Jones, the tour guide/driver for quite a few of our excursions was not enjoyable and made us uncomfortable to the... Read more

The planning part was fine. The actual activities, guide, was the in some parts, unenjoyable.

My biggest disappointment was the confusion with Lotte world as I'm sure I got charged for the most expensive tickets but they were sold out of that level by the time they were able to locate my tickets. The park itself was also confusing, but I'm aware that wasn't Kimkim's fault. Also, Jones, the tour guide/driver for quite a few of our excursions was not enjoyable and made us uncomfortable to the point of us cutting short our days with him.

Jeju was our best part of the trip, thanks in part to our guide, Clover. She was interesting, knowledgeable and a joy to be with. She suggested activities to do on our free time, which we also enjoyed.

Overall, we enjoyed being in Korea, but I'm not sure I will use this company again.

Activity Reviews
Seoul Euljiro Night Food Tour
Seoul Euljiro Night Food Tour
Seoul
Quality of Experience
Guides, Drivers and Staff
Transport
Daegu Cultural Discovery: Dodong Seowon and Oriental Medicine Experience
Daegu Cultural Discovery: Dodong Seowon and Oriental Medicine Experience
Daegu
Guides, Drivers and Staff
Transport
Full Day Mt. Hallasan and Spirited Garden Tour
Full Day Mt. Hallasan and Spirited Garden Tour
Jeju Island

This was such a beautiful garden. Must see! Even got to meet the gentleman who started it all!

Quality of Experience
Guides, Drivers and Staff
Transport
Visiting K-Drama Filming Locations in Daegu: Keimyung University, Seomun Market, and More
Visiting K-Drama Filming Locations in Daegu: Keimyung University, Seomun Market, and More
Daegu
Quality of Experience
Guides, Drivers and Staff
Full Day Gyeongbokgung Hanbok Dressing & Namsan Tower
Full Day Gyeongbokgung Hanbok Dressing & Namsan Tower
Seoul

Our guide never offered or showed us where we could change into Hanboks, but the history of them was interesting. The your was good overall.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Jul 21, 2026
Hi Carrie, Greetings from Jessica. Thank you for taking the time to share your honest feedback with me. I really appreciate you sharing both the positive and negative parts of your experience. I’m very happy to hear that you enjoyed Jeju, and I’m especially glad that Clover was able to make that part of your trip memorable. She is a wonderful guide, and it’s great to hear that her local knowledge and suggestions helped you enjoy your time there. I’m truly sorry that some other parts of... Read more

Hi Carrie,

Greetings from Jessica.

Thank you for taking the time to share your honest feedback with me. I really appreciate you sharing both the positive and negative parts of your experience.

I’m very happy to hear that you enjoyed Jeju, and I’m especially glad that Clover was able to make that part of your trip memorable. She is a wonderful guide, and it’s great to hear that her local knowledge and suggestions helped you enjoy your time there.

I’m truly sorry that some other parts of the trip did not go as smoothly as you expected. I understand how disappointing the Lotte World ticket situation must have been, especially when you felt you may not have received the experience you had paid for. I will look into what happened so we can better understand the issue and improve our process.

I’m also sorry to hear about your experience with Jones. Having a guide who makes you feel comfortable and enjoy your day is a very important part of a private tour, and I appreciate you letting us know. I will share your feedback with our local team.

Thank you again for trusting me to help plan your Korea trip. I’m sorry we did not deliver the experience you were hoping for in every part of the journey, but I truly value your feedback and will use it to improve.

I hope we’ll have the chance to welcome you back someday and create a much better travel experience for you.

Warm regards,
Jessica

The perfect Italy adventure!
Italy | Sep 22 - Oct 4, 2025

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Ellen T.
Atlanta, GA | Reviewed on Jul 17, 2026

We had the most memorable and unforgettable two weeks in Italy thanks to Luca! There is absolutely nothing we would change about the trip from beginning to end. When we needed to trouble shoot an issue while there (rare) KimKim ‘s representatives immediately took care of the problem. Luca was excellent to work and we thank him!

Local specialist: Luca D'Arcangelo

Hey Captain , was a tour of all the different...
Denmark | Jun 30 - Jul 10, 2026

patrick joseph
patrick joseph b.
Naples, FL, USA | Reviewed on Jul 17, 2026
Hey Captain , was a tour of all the different areas of the canals. Philip did a great job , funny personable and sweaty of knowledge ..
Kris of Go like a local was also fantastic . She was one-of the best and informative tour guides I’ve ever taken part in .You were never rushed and answered all questions !
Read more

Hey Captain , was a tour of all the different areas of the canals. Philip did a great job , funny personable and sweaty of knowledge ..
Kris of Go like a local was also fantastic . She was one-of the best and informative tour guides I’ve ever taken part in .You were never rushed and answered all questions !

Hotel Reviews
Bryggen Guldsmeden
København

Older but great atmosphere

Authenticity & Character
Nice pool , liked the cold plunge and sauna .Have thing for kids to do
Location
Great for walking and touring
Staff
Very good and helpful
Cleanliness & Comfort
Good
LEGOLAND
Billund

Great for kids , spacious

Authenticity & Character
Fun and Lego building unbelievable what people can build
Location
Nothing it’s a park with history
Staff
Friendly and nice
Cleanliness & Comfort
Good for the amount of kids around
Hotel Grand Odense
Odense

Older, quaint .Loved the atmosphere

Authenticity & Character
Part of Denmark history with authenticity
Location
We took the train it was a great location to get to
Staff
Great
Cleanliness & Comfort
Be prepared it not you mattress at home but fairly comfortable
Comfort Hotel Vesterbro
Copenhagen

Nice, quaint and close to everything to walk to . The breakfast was fantastic.

Authenticity & Character
Nothing that special but friendly employees
Authenticity & Character
Location
Can walk to things you want to see .
Location
Busy
Staff
Nice place , I’m not a hotel expert but I enjoyed it
Staff
Always we’re smiling
Cleanliness & Comfort
Nice big city and close to get to things .
Cleanliness & Comfort
Nice country to view history
Activity Reviews
HC Andersen's house and museum
HC Andersen's house and museum
Odense

Learned alot about HCAnderson

Quality of Experience
Informative
Guides, Drivers and Staff
Staff was great
LEGOLAND
LEGOLAND
Billund

A great experience to see how Legos are made and the different possibilities of building things

Guides, Drivers and Staff
Helpful and friendly and informative
Canoe Rental - Odense River
Canoe Rental - Odense River
Odense

Fun and nice scenery

Quality of Experience
Something we’ve never done
Local specialist: Ethel Laul

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.