Kimkim Trip Reviews

We enjoyed our trip and covered most of the country. Porto, Ciumbra, Lisbon, Ibidos were great places to visit.

Hotel Reviews

Lagos Avenida Hotel

Lagos

Authenticity & Character

Location

I

Staff

Cleanliness & Comfort

Évora Olive Hotel

Évora

Authenticity & Character

Location

On

Staff

Cleanliness & Comfort

The grounds were not overly inviting, could be better maintained

MeraPrime Gold Design Hotel

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The decor is a little outdated as needs updating

Sapientia Boutique Hotel

Coimbra

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Editory Garden Porto Hotel

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Scenic Algarve E-Bike Private Experience

Portugal

It was supposed to be a private tour but we found out the day before that it was going to be a group tour and we were not offered an alternative.

Quality of Experience

Évora Cork and Castle Tour

Évora

The tour was supposed to be 3 hours and it was shorter by 1 hour. The guide told us that we didn’t spend enough time at the store and the tower of the castle was closed so it made the tour shorter. She should have adjusted her plan and improvise to add another element to the tour since she is a tour guide knowledgeable in the area. The cork tour itself is not enough for a tour you should add a winery tour to make it worth it.

Quality of Experience

Guides, Drivers and Staff

Transport

Sintra Heritage Hike: Hidden Secrets

Portugal

Our guide was excellent and we enjoyed the steep hike up. He took us to a nice coffee shop and we enjoyed his company.

Quality of Experience

Guides, Drivers and Staff

Transport

Porto Cooking Class

Porto

We didn’t have the cooking class but the local food tour. It was fine but the tour guide was more interested in talking about himself and his drinking adventures than educating us on the local food and drinks. Not impressed I heard from other tourists that they had a great time so I would say that the activity can be great if you have a good guide.

Quality of Experience

Food

Guides, Drivers and Staff

Get to Know Lisbon with a Local

Lisbon

Quality of Experience

Guides, Drivers and Staff

Day Excursion to Douro Valley: Wine Tasting & Hiking Routes

Porto

Quality of Experience

We were told that we would go to a winery in the itinerary but on the day of the activity they told us that the hike was too long so we would have lunch at the local restaurant and we would a stop to have a glass of wine on the way back. What is the point of going to the Douro Valley if you don’t visit a winery and the local wine? In the end our driver found a solution and we got to visit a winery but the agency dropped the ball.

Guides, Drivers and Staff

The driver save the day and made things right!

Transport

Hiking & Cultural Excursion in Peneda-Gerês National Park

Porto

We were expecting to hike for at least 2-3 hours but the hiking was quite shorter than expected and others in the group were also surprised. The drive to get to the park was almost 2 hours each way and the van was extremely uncomfortable with too many people which means that we have to change seats along the way so people would take turn sitting at the back of the car. This is not acceptable for a 4 hour ride on the highway.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Get to know Porto by E-bike

Porto

The tour was supposed to be 3 hours but it only lasted 2 hours so we didn’t get the full value. I think the description needs to clearly reflect that duration of the activity to avoid disappointment

Quality of Experience

Guides, Drivers and Staff

The trip was flawless! Racquel was so responsive and helpful. She made our trip memorable and stress free. We highly recommend her and the team!

Hotel Review

Jardim da Batalha Boutique Hotel by Shiadu

Porto

Wonderful breakfast. Attentive staff. Convenient location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Vintage Car Tour of Porto

Porto

Our tour guides were so sweet and kind and informative.

Quality of Experience

Guides, Drivers and Staff

Soooooo sweet and caring. Loved them both!

Transport

the hotels were all excellent choices
all but one of the guides were excellent, with the best guide in Malaga and the weakest in Granada
only issue was car service at Madrid airport and inability to contact driver

The trip was well planned and the Riad’s were fabulous. Way better than big international hotels and the people therewere so lovely. Our driver , Soufiane, is an excellent driver and handled the horrible roads and long days admirably.
Zara our guide in Fez, was terrific, we really enjoyed our day with her.
Glamping in the Sahara was a standout part of the trip, but after a 9 hr drive from Fez, we were put onto the camels and sent off without any break or instructions from the camel handlers.
Marrakesh Medina is easy to navigate , even though it’s completely crazy, so would have preferred the guide to be with us for a tour of marrakesh , rather than the Medina. It was a short half day tour, and we had to plan a quick drive around marrakesh ourselves, on the way to the airport, otherwise we wouldn’t have seen any of it outside the Medina.

Trip of a lifetime and fantastic support from both Elisa and Lorenzo

We had an amazing trip to Brazil thanks to the KIMKIM. I worked with Federico to arrange all airport pickups and drop offs as well as guided tours for Rio, Iguazu Falls and Manaus. Our airport pickups and drop offs were timely, pleasant and all drivers helped with the luggage. All guides were excellent, spoke perfect English and were very knowledgeable on the surroundings, flora and fauna. Jacqueline was our guide in Rio. We had 1/2 day booked for our first day, then a full day tour for our second day. Jacqueline arrived on the first day and informed us that the weather was going to be bad the following so we should see Christ the Redeemer and Sugarloaf on our first day so that we could get good photos. She spent extra time with us Day 1 so that we could see the iconic city sights in the best light/weather. We really appreciated this. Also, she took us through the priority lines (age related) at Sugarloaf so we did not have to spend extra time in line.
On to Iguazu Falls and the amazing Jessica was our guide there. She was at the airport to greet us when we arrived, and she provided the most amazing service. Jessica was so informative on all the flora and fauna of Iguazu and also on the history of Brazil. It was such a pleasure to spend time with her. She escorted us to the Brazilian side of the falls on day 1 and to the Argentinian side on day 2. Everything went smoothly without a hitch. Jessica was such an excellent guide, she far exceeded our expectations.
On to Manaus and we had Edvaldo for our boat trip on the Amazon. Edvaldo was a great guide, he spoke perfect Engligh and was informative and entertaining. We could not have asked for a better experience.
Thank you KIMKIM for such an amazing experience. Your people are the best!!

Start to finish KimKim and Margarita looked after every detail of each day- hotels were great, air and land transfers were flawless and our guides in each city were very professional, informative and passionate about their wonderful country- Columbia.
A great adventure, very well priced, safe and really memorable. Exceeded all expectations

Thanks KimKim Team

The only reason I didnt give 5 stars is that we didnt get to our first destination until 3:30 am and the sleeper bus ride was not pleasant. Also there were no vacancies when we arrived at Ha Giang homestay and had to be taken to a hotel, but the hotel was very nice. Other than that, the trip was very nice.
I especially enjoyed the 2-1/2 day motorbike tour including homestay.s Our motorbike drivers , Ben and (Tangh?) were very friendly and accommodating. They were fun guys and added a lot of fun to the trip.
The Ha Long Bay overnight cruise was enjoyable. Although I didnt participate in the activities, I found it very relaxing.
Last but not least, our day tour of Hanoi including Ho Chi Minh mausoleum was very interesting. Our guide Phong Nguyen gave much detail explanation to what we seeing. Very educational.
So, I would give it 5 star review but consider the problematic logistics early on.

Hotel Reviews

Milalux Cruise

Ha Long

This was a very enjoyable cruise. The only comment I would make is that the person giving the introductory talk was very difficult to understand

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Local Homestay in Du Gia ( Ha Giang )

Very nice homestay. Good food. The only exception i have is that we we offered coffee only once, either before or during meals.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Friend Hotel Ha Giang

Authenticity & Character

Location

Staff

Cleanliness & Comfort

MK Premier Boutique hotel

Hanoi

Hotel was clean and comfortable. The manager and staff went out of their way to make our stay as pleasant as possible

Authenticity & Character

Location

Located in Old Quarter. Very concenient

Staff

Cleanliness & Comfort

Activity Review

Hanoi City tour- Hoa Lo Prison - Huu Tiep Lake - Ho Chi Minh Complex

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

turtle experience was great. Mario offered exceptional assistance to our safe viewing of the nesting. one canal viewing would have been enough (we opted for early morning and later tours same day). definitely the waterfall excursion was way out of our ability or

interest and walk through the second park was hot and offered nothing new. the chocolate expeience also was very hot but the Indiginous presenters were very kind. The great travel distance between activities was also taxing. I wish activities could have been more localized, but I understand that is how the geography presents. THe accomodations at the coffee plantation were exceptional.
special thanks to you and Nancy for the turtle nesting fee.

Bessi, our guide was amazing. He was very knowledgeable about the area, a native icelander, kept us intrigued with history and stories about certain places.
He made sure we were safe wherever we visited.
He also made sure we got footsteps and restrooms stops in timely manner.

Hotel Review

Reykjavík Marina - Berjaya Iceland Hotels

Reykjavík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sólheimajökull Glacier Walk - Part of Multi Day Tour with Private Driver Guide

Iceland

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat

Iceland

Glacier Ice Cave Experience as part of a Multi Day Private Tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Croatia, a trip of a lifetime! With less than two months to plan this trip, Sarah was fantastic! The accommodations, private tours, tranfers via taxi or ferry were all great! If there ever was a question while traveling, Sarah or Ivan were available 24 /7 to address it. As two women traveling alone in a foreign country, it was so nice to be able to contact someone with any questions. We truly enjoyed our time in Split, Hvar and Dubrovnik, especially our bike tour in the mountains south of Dubrovnik with our guide, Adrian. Adrian went out of his way to show us true Croatian hospitality. Croatia is truly a beautiful country and so are its people! Thanks Sarah for such a wonderful trip!

Hotel Reviews

Hotel Ivka

Dubrovnik

Newly renovated hotel with spacious rooms. Convenient to the bus to get to old town. Delicious breakfast. Very friendly and accommodating staff.

Authenticity & Character

Location

Convenient to the bus to get to old town. If you wanted to pay more for accommodations to be closer to old town you could do that but this was good for us

Staff

Very friendly staff. Very accommodating

Cleanliness & Comfort

Pharos Hvar Bayhill Hotel

Hvar

Staff worked with our travel agent when they made a mistake with our room. And they were attentive in finding a missing bag. Beautiful pool and nice breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Garden Apartment Hotel

Split

Authentic, clean, very convenient. Our host was very attentive and helpful

Authenticity & Character

It is an authentic building on a hill in Split that is updated on the interior. Love the terrace with the grapevines and grapes hanging overhead with views of the water

Location

Staff

Not sure of his name but he was around to make sure we had everything we needed for our stay

Cleanliness & Comfort

Pillows Could have been better

Activity Review

E-bike tour in Dubrovnik with wine tasting and snacks (small group)

Dubrovnik

Can’t say enough about Adrian and this biking tour! ! . It was so nice to get out of the city for the day and experience the small towns of Croatia. Enjoyed the spectacular scenery, the lunch on the river , talking to the winemakers at the winery, and getting to know Adrian and his family. By the end of the day, Adrian was more than a tourguide, he was our new friend!

Quality of Experience

The authenticity of Adrian. He really wanted us to have a good time and we learned a lot about his culture.

Guides, Drivers and Staff

Adrian Was very accommodating . He knew we were having a good time at the winery and did not want to shorten our experience so his wife volunteered to take us back to Dubrovnik because he had to get to work. Never felt rushed. We felt like part of the family!

Transport

Car was very nice and ride to our biking destination was pleasant and informative

This was our first time traveling with KimKim, and everything was absolutely perfect. It was such a pleasure working with Siena and Greg—they were amazing and answered all my questions along the way. Siena even went the extra mile and created a video for me, which was so helpful with my busy schedule, to walk through the itinerary and set expectations for our trip to Australia.

Everything went exactly as planned. We did have one small issue with a missed pickup, which required us to take a taxi for a long ride from the airport to our hotel. But when we reached out to KimKim, they immediately refunded the fare without any hassle. Their attention to detail and the level of customer support provided while we were traveling were absolutely incredible.

I highly recommend KimKim and will definitely book with them again. Thank you for making this such a memorable trip!

Hotel Reviews

Spicers Balfour Hotel

Brisbane

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silky Oaks Lodge

Finlayvale

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Alba

Adelaide

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sea Dragon Kangaroo Island

Willoughby

Beautiful place in Kangaroo Island

Authenticity & Character

Location

Awww

Staff

Cleanliness & Comfort

Amora Hotel Jamison Sydney

Sydney

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Tamborine Mountain & Lamington National Park Trip

Brisbane

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Brisbane - Free Day

Brisbane

Quality of Experience

Great Barrier Reef Snorkeling Excursion

Port Douglas

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Daintree Rainforest Full Day Adventure by 4WD

Australia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Adelaide Hills & Hahndorf Village Day Trip

Adelaide

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Blue Mountains Day Trip

Sydney

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We loved our entire trip! Our specialist, Eleanor listened to what we were looking for in our trip, and arranged it for us. We loved seeing the usual tourist centers of Tokyo and Kyoto, but really loved the less touristed areas, especially the mountain towns of Tsumago and Narai. The lodgings were great, and the pace was suited to the way we like to travel. Eleanor also provided us with detailed instructions on how to get around, and suggestions of sights to see, since we were traveling independently.

Hotel Reviews

Hotel Fukinomori

We wished we had more time in this place. It was in the woods, somewhat isolated, very quiet and in a beautiful setting. The dinner provided by the hotel was wonderful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

BYAKU Narai

Narai

This hotel had an old Japan feel to it, yet with all the comforts. We had a large room with a private onsen, and the dinner that evening was amazing. It was the most enjoyable stay I’ve ever had in a hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tea Ceremony in Kyoto FLOWER TEAHOUSE

Kyoto

At first I thought this would be a little superficial and not very interesting, but our hostess made it fun. We could laugh at ourselves a bit as we tried to go through the proper motions and expressions. It not only added to our cultural understanding, but was fun in the process.

Quality of Experience

Guides, Drivers and Staff

Full Day Tokyo City Tour

Tokyo

This was a good introduction to Tokyo. Our guide was personable and not only showed us the sights, helped us understand some of the cultural nuances that we would have missed on our own. This provided a good base for our further travels in Japan.

Quality of Experience

Guides, Drivers and Staff

Norway is an exquisitely beautiful country. The fjords, mountains, and other scenery were breathtaking. We had two weeks immersed in cruising the fjords with wonderful guides, self-guided hiking up to the ridges for breathtaking views, biking in a small town, and kayaking in the Norwegian Ocean. It was a nice balance of different activities.

The overall planning and pre-booking with detailed itinerary was excellent. This upfront planning let us relax and enjoy the beautiful scenery without having to navigate logistics. Hotels were nice and centrally located for walking convenience to activities. The days were fairly scheduled with activities but opportunities to have free time to explore.

Highly recommend KimKim to plan your next adventure.

Anders and the team were knowledgeable and efficiently mapped out a great trip for us. Definitely eliminated stress and hours of research for us.

This was my fifth time using kimkim, and once again it was an amazing experience from start to finish. The planning and booking process was straightforward, well-organized, and gave me confidence that all the details were being handled with care. I continue to return to kimkim because the platform consistently delivers well-curated trips with outstanding local connections.

Our local specialist, Habiba, was exceptional. She was always responsive, professional, and supportive, not only during the planning stages but also while the trip was happening. She made sure that every detail was addressed and went above and beyond to provide clarity and reassurance when needed. Her knowledge, attentiveness, and calm approach helped make this trip seamless.

The trip itself was unforgettable. From the awe-inspiring Pyramids of Giza to the beauty of Petra and the vast landscapes of Wadi Rum, the itinerary was well-balanced with both guided experiences and free time. Accommodations were comfortable, transportation was reliable, and the overall flow of the trip worked beautifully.

I highly recommend kimkim to anyone considering a trip like this. After five experiences, I can confidently say that kimkim continues to provide life-changing travel opportunities with the right mix of structure, flexibility, and personalized support.

Once-in-a-lifetime trip! Manuela did an amazing job scheduling the right activities for us but most importantly, she took my request for incredible hotels in our price range seriously. I could not have asked for better hotels than Masseria Petranima and Tenuta Monacelli. They were so different but both beautiful, peaceful, relaxing with amazing staff. We felt very well cared for everywhere we went. Gorgeous, secluded locations. We also really enjoyed our cooking class with
LE CUCCHIARE - Alessandra was so welcoming and spent a good part of her day with us and it was so personal. We also loved seeing her small town with her. The boat tour day was also a highlight! Our boat captain was friendly and did a great job navigating some choppy waves.

We had an amazing time and reccommend this itinerary to anyone looking for a trip that is equal parts adventure and relaxation!

Hotel Review

Masseria Petranima

Ostuni

Incredibly peaceful. The trulli are so unique and fun to stay in. The staff here are incredibly kind and helpful. It's off the beaten path so be prepared for some bumpy driving - but it's really worth it!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Local Market Visit & Private Cooking Class

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Family-Owned Winery Visit: Vineyard Tour and Wine Tasting in the Itria Valley

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private Boat Tour in Polignano

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

My wife and I had a great trip to Scotland! Our driving around the country included several days in each town: Edinburgh, St Andrews, Pitlochry, Inverness, Portree, Banavie/Ft Williams, and Luss. It was great to have KimKim's agent's experience helping decide on the route and destinations. All great choices! In the towns, the boutique hotels were intimate and in the heart of town. The selections kept us from competing with large tour busses and we felt more a part of each towns than in more corporate hotels. Once we drove to each town, we could then walk to everything we wanted. The highlights were four rounds of Golf scheduled by kimkim, and lots of hiking & biking on our own. Beside the Golf, we were set up with a few tours; two distillery tours, a private Edinburgh walking tour, Urquhart castle tour, and a ferry-bike ride loop at Loch Katrine. Those events provided a good mix with our desire to explore on our own.

We worked with Leslie and the KimKim team to plan and book our honeymoon to Italy, spending 14 unforgettable days exploring Puglia and Sardinia. From the very beginning, the team made the process seamless and stress-free. They arranged excursions for about half of our trip and gave us the freedom to explore on our own the rest of the time, which was the perfect balance.

What stood out most was their incredible availability and attention to detail. They were just a chat or phone call away whenever we needed them—whether it was helping us find parking when we were short on time, coordinating a meeting spot when we couldn’t locate our guide, or even offering last-minute restaurant recommendations. Their local knowledge was invaluable, and their suggestions for things to do during our free days gave us some of our favorite memories of the trip.

Overall, KimKim made planning and experiencing our honeymoon in a completely new part of the world not only easy, but truly special. We would highly recommend them to anyone looking for a travel agent who combines expert planning with personal, on-the-ground support.

The trip was well planned and customized to our specific needs and requests. The entire trip worked flawlessly in terms of travel passes, hotel bookings etc., In the one instance where there was an issue with the hotel in Bern not having received payment from KimKim, it was reported and handled immediately. We did not suffer any interruption. The Alpenhof hotel in Grindelwald was a particularly outstanding hotel in which to stay followed by Hotel Alpenblick in Zermatt and Hotel Adler in Zurich. All in all, a terrific experience. One area for improvement would be timely delivery of travel documents as promised originally but they came through in adequate time. Thanks to Valentine and Amandine for the arrangements. Switzerland is stunningly beautiful and we hope to return another time.