Kimkim Trip Reviews

4.8
Based on 22,695 ratings
Read 22,695 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Beautiful Brazil
Brazil | Sep 13 - Sep 20, 2026

Claudia
Claudia B.
Columbus, OH | Reviewed on Sep 26, 2026
Everything was excellent from start to finish. Planning and booking was extremely easy, accommodations were comfortable, tour guides were friendly and very knowledgeable. We had one small issue (remarkable there was just 1 on our 7 day trip!) and the kimkim dedicated WhatsApp chat team had it fixed for us in under half an hour. We made so many amazing family memories on this trip and it was such a relief to let someone else work out all the little logistical details for our family of 5. Read more

Everything was excellent from start to finish. Planning and booking was extremely easy, accommodations were comfortable, tour guides were friendly and very knowledgeable. We had one small issue (remarkable there was just 1 on our 7 day trip!) and the kimkim dedicated WhatsApp chat team had it fixed for us in under half an hour. We made so many amazing family memories on this trip and it was such a relief to let someone else work out all the little logistical details for our family of 5.

Hotel Reviews
Mar Palace Copacabana Hotel
Rio de Janeiro

Easy check in, room was ready when we arrived at 11am (huge after an international redeye!), staff was friendly, location was good, breakfast was a nice touch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sanma Hotel Foz do Iguaçu
Foz do Iguaçu

Loved it! Food was great, room was comfortable, amenities were very nice.

Authenticity & Character
Location
Close to everything!
Staff
Cleanliness & Comfort
Activity Reviews
Rio in a Day: Christ the Redeemer, Sugarloaf, Selarón Steps and More'
Rio in a Day: Christ the Redeemer, Sugarloaf, Selarón Steps and More'
Rio de Janeiro
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rio Green Tour: Into the Tropical Urban Forest and Among the Imperial Palms'
Rio Green Tour: Into the Tropical Urban Forest and Among the Imperial Palms'
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day  Argentinian Side of the Falls
Full-Day Argentinian Side of the Falls
Foz do Iguaçu
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer and Driver at disposal to Sao Jose Dos Pinhais
Transfer and Driver at disposal to Sao Jose Dos Pinhais
Curitiba
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Rio de Janeiro
Welcome to Rio de Janeiro
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Tour – Brazilian Side of the Iguaçu Falls + Bird Park (Parque das Aves)'
Half-Day Tour – Brazilian Side of the Iguaçu Falls + Bird Park (Parque das Aves)'
Foz do Iguaçu
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Federico Alessandri
Federico
Federico Alessandri
Local specialist in Rio de Janeiro | Replied on Sep 28, 2026

Hi Claudia!

I’m so happy to read your review and to know that you had such a wonderful trip with us! :) I’m really pleased that everything went smoothly and that you enjoyed all the destinations and experiences we planned for you.

Thank you again for choosing to travel with us. I hope we’ll have the opportunity to organize another trip for you in the future; Brazil is an incredible country and still has so much more to offer!

Whenever you’re ready, we’ll be happy to welcome you back.

All the best and see you next time!
Federico & all the team

Italy
Italy | Sep 14 - Sep 25, 2026

Carol
Carol A.
Casas Adobes, AZ | Reviewed on Sep 26, 2026
Our hotels, guided tours and recommendations for restaurants and activities were all well thought out and enjoyable. Read more

Our hotels, guided tours and recommendations for restaurants and activities were all well thought out and enjoyable.

Hotel Reviews
Hotel Villa Irma
Merano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loggiato dei Serviti
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Osteria Dell'Orcia Tuscany
Castiglione d'Orcia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antica Locanda Leonardo
Milan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy
Quality of Experience
Guides, Drivers and Staff
Oltrarno Artisan workshops guided walk (private guide)
Oltrarno Artisan workshops guided walk (private guide)
Florence
Quality of Experience
Guides, Drivers and Staff
Montepulciano and Pienza guided food day
Montepulciano and Pienza guided food day
Italy
Quality of Experience
Cheese farm visit and Pasta cooking class (lunch or dinner included) in Pienza area
Cheese farm visit and Pasta cooking class (lunch or dinner included) in Pienza area
Italy
Quality of Experience
Milan private guided walk including Last Supper (3h)
Milan private guided walk including Last Supper (3h)
Milan

Our tickets had been cancelled with no explanation

Wine Tour and tasting at Kränzelhof
Wine Tour and tasting at Kränzelhof
Merano
Quality of Experience
Accademia Gallery entrance ticket (with guide)
Accademia Gallery entrance ticket (with guide)
Florence
Quality of Experience
Winery visit with wine tasting and light lunch
Winery visit with wine tasting and light lunch
Italy
Quality of Experience
Food
Local specialist: Lorenza Cannarsa
Lorenza
Lorenza Cannarsa
Local specialist in Città della Pieve | Replied on Sep 28, 2026
Dear Carol,
Thank you so much for taking the time to share your feedback. It truly means a lot to know that every piece of your journey came together so nicely, and that the places we chose for you lived up to our hopes.
First of all, we are so sorry about what happened with the Last Supper. We hope you put the refund to good use and treated yourselves to one of those unforgettable Italian dinners! Thank you again for trusting us with your trip. I hope you brought home beautiful memories... Read more

Dear Carol,
Thank you so much for taking the time to share your feedback. It truly means a lot to know that every piece of your journey came together so nicely, and that the places we chose for you lived up to our hopes.

First of all, we are so sorry about what happened with the Last Supper. We hope you put the refund to good use and treated yourselves to one of those unforgettable Italian dinners!

Thank you again for trusting us with your trip. I hope you brought home beautiful memories (and maybe a bottle or two of good wine!), and I would love to help you plan your next Italian adventure whenever you're ready, making sure that there are no mix-ups with the provider for the Last Supper tour!

Warm regards,
Lorenza

A Wonderful Experience with KimKIm
Norway | Sep 9 - Sep 23, 2026

Charles
Charles E.
Philadelphia, PA, USA | Reviewed on Sep 26, 2026
First of all, we had an absolutely amazing time in Norway. Everything went so smoothly because of the way the trip was designed by Tom Christer.
My wife has a chronic, debilatating condition, and we had debated back and forth whether we should even go on this trip. I started researching everything on my own but realized that I was out of my league. Years ago, when we went to Germany, I used an American travel agent who, we found out much later, had no idea what she was doing. When we got...
Read more

First of all, we had an absolutely amazing time in Norway. Everything went so smoothly because of the way the trip was designed by Tom Christer.
My wife has a chronic, debilatating condition, and we had debated back and forth whether we should even go on this trip. I started researching everything on my own but realized that I was out of my league. Years ago, when we went to Germany, I used an American travel agent who, we found out much later, had no idea what she was doing. When we got into trouble over there, she never picked up the phone.
So, I decided to find a Norwegian travel consultant online. I read the reviews. Basically, people were saying that kimkim was highly regarded but that a person could do the trip more cheaply by booking everything themselves. That did not make any sense to me, because how can a person really know what to see and how to book the travel arrangements correctly, if they had never been to the country.
My wife and I agreed that, if we had tried to arrange everything on our own, our trip would have been a disaster. As it happened, our experience was just the opposite. Tom planned the trip so that our daily excursions would not be so strenuous for my wife, yet we were able to see so many things. The hotels and the views from the hotels that Tom selected were amazing as well as the breakfasts. I had a few questions along the way, and the team at kimkim always picked up the phone to steer me in the right direction. We had one small problem that Tom's colleague, Mathia, fixed for us immediately. What we really appreciated was that Tom, Mathia, and even Christina were always sending us emails to check up on us to make sure everything was going smoothly.
So, this excursion ended up being the trip of a lifetime for us! Norge er så vakker--Norway is so beautiful. Not only did we get to experience the amazing fjords and the small country towns, but we were able go to the wonderful city of Bergen and the very active, modern-day capital of Oslo. It was the perfect balance for someone like us who had never been to the country before. We would highly recommend kimkim and especially Tom Christer.

Hotel Reviews
Grand Hotel Terminus
Bergen

Close to everything, amazing breakfast, beautiful hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

Hotel was drop-dead gorgeous. Amazing breakfasts. Views were amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland

This was a cottage right on the water. Awesome views!! The proprietor, she treated us like family and gave us a big hug when we left. Amazing experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Byporten
Oslo

The rooms in this hotel were tiny and stuffy. However, breakfasts were fabulous, and the view of downtown Oslo was without compare!

Authenticity & Character
Location
Staff
We were at this hotel for three days and booked a day for our room to be cleaned and supplies re-stocked. The cleaning people never showed up.
Cleanliness & Comfort
Activity Review
Fjordcruise on UNESCO Nærøyfjord
Fjordcruise on UNESCO Nærøyfjord
Norway

The views, the cliffs, the waterfalls. We felt like we were in a living postcard. My wife has some disabilities, and the staff were very helpful in getting on the boat safely.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Sep 28, 2026

Hi Charles.

I am so happy to read that you had a great trip here in Norway and that it was a smooth and relaxing trip for you and your wife. Sorry to hear about your past experiences when booking through an agency and I agree with what you say about booking on your own, it will be of course cheaper but we have the local knowledge and being supportive for the travellers is important for us and glad my colleagues could contribute to making your stay a great one so you could enjoy the beautiful sceneries through the fjords and also the cities.

All the best.

Warmly,
Tom

Melanie added wonderfulFarm lunches, olive o...
Italy | Sep 5 - Sep 19, 2026

B
Beth D.
Chicago, IL | Reviewed on Sep 26, 2026

Melanie added wonderful
Farm lunches, olive oil tasting and farm visits with our grand kids. All of her special
Meals and things for the kids were wonderful. She was easy to work with. Easy to contact and got back to us immediately with any questions we had.

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Sep 28, 2026

Dear Beth,

thank you so much for your review. I'm so pleased you and your family and your friends enjoyed your stay and everything went smoothy. Although it was last minute we put together a great trip for all and sounds like you had some lovely food along the way too.

Thanks again for trusting me with your special booking and I look forward to planning your next trip!

Take care,
Melanie

Amazing Tour of Romania
Romania | Sep 13 - Sep 24, 2026

N
Nancy M.
Seattle, WA | Reviewed on Sep 25, 2026
Amazing Tour of Romania Read more

Amazing Tour of Romania

Hotel Reviews
Hotel Capitol
Bucharest

Accommodations were clean, staff was friendly and accommodating, restaurant food was delicious.

Authenticity & Character
Quaint
Location
Located close to restaurants and attractions.
Staff
Cleanliness & Comfort
Air conditioning didn't work well, room was small.
Villa Prato
Brasov

Quaint , staff was friendly and accommodating, excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Sighisoara Binderbubi - Hotel & Spa
Sighisoara

Loved the authenticity, staff was friendly and accommodating. Excellent location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Beyfin
Cluj-Napoca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Republique
Sibiu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Airport
Otopeni
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Bucharest city tour
Bucharest city tour
Bucharest

Our guide Florin was outstanding. Went above and beyond on all excursions. Found unique restaurants.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Bucharest to Brasov with Peles Castle
Transfer from Bucharest to Brasov with Peles Castle
Romania

Travel was exceptional. Our guide Florin and the lovely Mercedes we had made the trip comfortable. Florin took extra time to make sure our excursions were timed so that we weren't with crowds and could enjoy the activities.

Quality of Experience
Irene at KimKim and Florin are both 5 star performers and would definitely recommend to traveler's for future KimKim adventures.
Guides, Drivers and Staff
Florin was and exceptional driver and guide. He was very attentive and made sure we were well informed and taken care of. His local knowledge of the areas and attractions was outstanding. Irene at KimKim was at all times attentive to our needs, she was the best travel coordinator we've ever had.
Transport
Always on time , clean , and comfortable
Bran Castle and Brasov medieval city
Bran Castle and Brasov medieval city
Brasov

Florin made sure ou r entry was coordinated so that we had plenty of time to visit without large groups. We were practically by ourselves and could enjoy the attractions thoroughly.

Quality of Experience
Guides, Drivers and Staff
Transport
 Turda salt mine and Cluj
Turda salt mine and Cluj
Romania

Unbelievable, spectacular attraction, highly recommend for future travelers.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to the Corvinilor Castle
Day trip to the Corvinilor Castle
Sibiu
Quality of Experience
Guides, Drivers and Staff
Transport
Viscri and Sighisoara
Viscri and Sighisoara
Romania
Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour in the Old Town of Bucharest
Walking tour in the Old Town of Bucharest
Bucharest
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the National Museum of History and leisure time in Bucharest
Visit the National Museum of History and leisure time in Bucharest
Bucharest
Quality of Experience
⁸
Guides, Drivers and Staff
Transport
Sibiu to Bucharest with Transfagarasan road
Sibiu to Bucharest with Transfagarasan road
Romania

Quaint town, the churches were breathtaking. Florin coordinated everything perfectly.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Romania
Welcome to Romania
Bucharest

Our trip was prepared flawlessly by Irenne and the KimKim staff. Our airport pickup worked well even though our flight was delayed. Florin met us on our first day and we enjoyed our introduction to Romania.

Quality of Experience
This was our first time using a private service and we highly recommend the experience. Irene and the KimKim staff are exceptional. Our trip was well planned and we could enjoy ourselves without worrying about anything. Florin our driver/guide was exceptional. He made sure everything was taken care of and our experiences were coordinated so we could enjoy them at a leisurely pace. Florin also added additional personal attention to make our journey comfortable. His local knowledge and suggestions made for a specialized experience. We would definitely recommend KimKim and Florin to future travelers. A definite 5 star experience.
Guides, Drivers and Staff
Transport
Goodbye Romania!
Goodbye Romania!
Bucharest Int. Airport (OTP)

Our last day with Florin and Romania was a wonderful way to finish our journey with KimKim. The museum tour is highly recommended to end your Romanian adventure. Followed up by a traditional lunch that we throughly enjoyed. Irenne was fabulous with coordinating throughout the trip.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Local specialist: Irenne Mischie
Irenne
Irenne Mischie
Local specialist in Bucharest | Replied on Oct 05, 2026

Dear Nancy,

Thank you so much for taking the time to review everything and share your thoughts, and especially for your kind words. They truly mean a great deal to us.

We are very happy to hear that you enjoyed your time in Romania and, of course, Florin’s company along the way.

We would be delighted to welcome you back one day and help you discover even more of Romania, at your own pace and in a way that feels just as personal.

Greetings from Romania!
Irenne

A superb family trip
South Korea | Aug 1 - Aug 12, 2026

Betsy
Betsy B.
Washington D.C., DC, USA | Reviewed on Sep 25, 2026
The planning phase was super - we were hoping to trust kimkim to interpret our requests and preferences into an itinerary that met our needs and would make our travel experience smooth and enjoyable. They delivered. Every day was thoughtfully planned with the right amount of activity and also room to improvise when we decided in the moment we wanted to do something different. We had support from private guides and scheduled activities so we didn't have to figure out many logistics, but also... Read more

The planning phase was super - we were hoping to trust kimkim to interpret our requests and preferences into an itinerary that met our needs and would make our travel experience smooth and enjoyable. They delivered. Every day was thoughtfully planned with the right amount of activity and also room to improvise when we decided in the moment we wanted to do something different. We had support from private guides and scheduled activities so we didn't have to figure out many logistics, but also flexibility to explore or simply skip things based on our energy levels. The only challenge was overcoming the time difference and a bit of a language barrier negotiating some of the details.

The guides were all excellent in different ways, and I would recommend them all. They were funny, enthusiastic, and friendly and truly enhanced our experience in all of the places we visited. The Hello K cooking class and the Jinyeon traditional music performance were especially notable, but we found so much to enjoy every day. I also recommend the National Museum of Korea, the United Nations Peace Memorial, and the charming Hotel 28 Myeongdong where we stayed during our first leg in Seoul.

This is the first international family trip that we have done, and it was a stellar experience. We had a beautiful and memorable visit to Korea that we will remember for years to come.

Hotel Reviews
Maison Glad Jeju
Jeju

Felt luxe, and everything was quite nice, but lacked personality. Good location and an excellent breakfast.

Hotel 28 Myeongdong
Seoul

We LOVED this charming little hotel. It was a perfect place to spend our first nights halfway across the world.

Authenticity & Character
Location
We could walk to many restaurants, shops, and sites
Staff
Very kind, polite, and attentive, They spoke English extremely well.
Cleanliness & Comfort
Great amenities and exceptionally well maintained
Shilla Stay Busan Haeundae

For a huge hotel they did a good job. Beach town vibes. Not fancy, and some of the choices in the rooms were odd, but pleasant enough, and well situated.

Activity Reviews
Explore Seoul Highlights
Explore Seoul Highlights
Seoul

Sebastian was amazing!

Go on a Hiking Tour of Bukhansan and Ancient Seunggasa Temple
Go on a Hiking Tour of Bukhansan and Ancient Seunggasa Temple
Seoul

This is a challenging hike! We enjoyed it but it was VERY hot and we probably shouldn't have done it during the heat wave.

Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Seoul

Perfectly lovely in every way

Jinyeon: Korean Traditional Music Performance with Modern vibes
Jinyeon: Korean Traditional Music Performance with Modern vibes
Seoul

Unexpectedly moving. Loved learning about Korea from a musical lens.

Discover the Culture of Busan with Haedong Yonggungsa Temple
Discover the Culture of Busan with Haedong Yonggungsa Temple
Busan

Jino was a delight. Such a kind and sweet young man. We loved seeing Busan with his perspective.

Family-Friendly Mt. Hallasan, Tea Plantation, and Arte Museum Tour
Family-Friendly Mt. Hallasan, Tea Plantation, and Arte Museum Tour
Jeju Island

Jimmie was fun and interesting - loved hearing about his mother's diving, and appreciated all of his recommendations. The Arte Museum was an unexpectedly awesome experience.

Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and Japan | Replied on Sep 28, 2026

Hi Besty,
Thank you for your wonderful review! We're so glad we made your family's trip to Korea smooth and memorable, and that the guides and experiences stood out. We'd love to help with your next adventure.
All the best,
Christine

Magnificant Morocco
Morocco | Sep 9 - Sep 17, 2026

Ruth
Ruth M.
Los Angeles, CA | Reviewed on Sep 25, 2026
Just got back from an incredible trip to Morocco with my friends. Loved seeing all the beautiful colored textiles, ornate doors, and pottery in the souks. And of course loved eating amazing tagine and my favorite Bastilla. We enjoyed hiking in the Atlas mountains and riding donkeys, camels and horses all around Morocco. Our local specialist Siad was great and allowed us to make last minute changes and assist us in getting restaurant reservations. Thanks Siad for being so flexible. And we... Read more

Just got back from an incredible trip to Morocco with my friends. Loved seeing all the beautiful colored textiles, ornate doors, and pottery in the souks. And of course loved eating amazing tagine and my favorite Bastilla. We enjoyed hiking in the Atlas mountains and riding donkeys, camels and horses all around Morocco. Our local specialist Siad was great and allowed us to make last minute changes and assist us in getting restaurant reservations. Thanks Siad for being so flexible. And we can't thank of driver enough- Soufiane. He was knowledgeable, accommodating, and just a great person. And he put up with 3 women whose luggage kept getting bigger and bigger! Many thanks for everyone for making this an incredible trip we will never forget.

Hotel Reviews
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

Beautiful hotel, great location and great breakfast. Only complaint was I wish the rooms with ocean views were open. (they were under construction)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE ORION DOME AGAFAY MARRAKACH
Marrakech

Beautiful glamping in the desert- and best of all the domes have air conditioning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Andalla Spa
Marrakech

Beautiful riad that was walking distance to all the souks. Staff was amazing-friendly, incredibly helpful and kind.

Authenticity & Character
Location
Staff
So kind, helpful and went out of their way to help you with anything you needed.
Cleanliness & Comfort
Beds were a little too hard.
Activity Reviews
Essaouira on Foot: Medina, Harbour and Ramparts
Essaouira on Foot: Medina, Harbour and Ramparts
Essaouira

Our guide was incredibly knowledgeable about Essaouira and the history of Morocco. Loved learning all about the history of the country. (I believe his name was Hassan)

Quality of Experience
Guides, Drivers and Staff
Transport
An Evening Food Walk in Marrakech
An Evening Food Walk in Marrakech
Marrakesh

Fun food tour. Biggest complaint is that we didn't realize that we were going to multiple places. We started at a roof top restaurant and had tagine and cous cous and all filled up thinking that was dinner. To our surprise we then went to multiple food vendors and we were stuffed so did not get to try the snails and missed out on other dishes. Wish they had warned us!

Quality of Experience
Guides, Drivers and Staff
Transport
A Day in the Imlil Valley
A Day in the Imlil Valley
Marrakesh

Enjoyed hiking, LOVED the ride down on the donkeys, and enjoyed a nice Berber meal. My only comment is that I thought we were eating with the Berber family and would get to talk to them. We ate alone and only briefly saw the woman and child of the house. I think it would have been cooler to get to know the Berber family, learn about their day, life in the village, etc.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
The Jardin Majorelle
The Jardin Majorelle
Morocco

Pretty place to take pictures

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding on the Beach of Essaouira
Horseback Riding on the Beach of Essaouira
Essaouira

The stable was a bit rough looking and would not be easy to get to if you have mobility issues. We passed several nicer looking riding stables that would be a better fit for Kimkim's upscale service.

Quality of Experience
Guides, Drivers and Staff
Transport
A Tranquil Hammam & Spa Experience
A Tranquil Hammam & Spa Experience
Morocco

This place was amazing. Had one of the best massages ever.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Sep 26, 2026
Dear Ruth, Thank you for sharing your feedback about your Morocco trip! We're so happy you and your friends had a wonderful experience with us. We loved that you enjoyed the souks, food, hiking, and riding through the country. Your kind words about our driver and our flexibility really mean a lot. We're always happy to help make last-minute changes and find the best places to eat. We also heard your suggestions regarding the horse-riding stables and the food tour. We'll use your feedback... Read more

Dear Ruth,

Thank you for sharing your feedback about your Morocco trip! We're so happy you and your friends had a wonderful experience with us.

We loved that you enjoyed the souks, food, hiking, and riding through the country. Your kind words about our driver and our flexibility really mean a lot. We're always happy to help make last-minute changes and find the best places to eat.

We also heard your suggestions regarding the horse-riding stables and the food tour. We'll use your feedback to improve these experiences for our future guests. We want to make sure all the places we recommend are of the highest quality and well organized.

Thank you for choosing us for your Morocco adventure. We hope to see you again soon!

Warm regards,
Mohamed

Janelle was very helpful in planning our trip...
Portugal | Sep 8 - Sep 15, 2026

Mary
Mary F.
Charlotte, NC | Reviewed on Sep 25, 2026
Janelle was very helpful in planning our trip. Nadia was very responsive to our questions during the trip with revisions forced due to weather. Read more

Janelle was very helpful in planning our trip. Nadia was very responsive to our questions during the trip with revisions forced due to weather.

Hotel Review
Hotel Albergaria do Calvário
Évora

The staff was exceptional and jumped at the chance to exceed our every whim. The rooms were very spacious and clean. The bar, parking, patio, and bicycles made the time spent there just perfect. Great location making it an easy walk to local shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Peneda-Gerês National Park by Mountain Bike
Discover Peneda-Gerês National Park by Mountain Bike
Porto

A do it yourself tour with a provided route and phone. Yet the app is in Portugese.

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Flight Over Évora
Hot Air Balloon Flight Over Évora
Portugal

Exceptional guides who enjoyed the ride as much as us and explained every step and detail. The certificate and toast after made it that much more special.

Quality of Experience
Guides, Drivers and Staff
Transport
Culinary Highlights of Porto: Food Delights & Bolhão Market
Culinary Highlights of Porto: Food Delights & Bolhão Market
Porto

A nice overview of the wine and food. Lacked context about locations, route, and selections.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Janelle Norman
Janelle
Janelle Norman
Local specialist in Madrid, Spain | Replied on Oct 04, 2026

Thank you so much for the lovely review, Mary! It was truly a pleasure creating this trip for you. Your feedback on the experiences is also very helpful, and we’ll definitely look into the points you raised about the biking trip. I’m so glad you had such a great time, and I hope you’ll be back again soon!

Kim Kim is a great service to use and highly recommend
Japan | Sep 10 - Sep 21, 2026

J
Jon F.
Seattle, WA | Reviewed on Sep 25, 2026
The service was great to have guides set up and things to suggest on the days we didn't have anything planned or places to be. We really enjoyed the local guides as they were all very knowledgeable on the areas we were wandering around. Would highly recommend using the Kim Kim service as they have local knowledge and can build an itinerary to what you like to do and see. Look forward to using Kim Kim in the future as it takes a lot of guess work out of what to do and where to stay as there... Read more

The service was great to have guides set up and things to suggest on the days we didn't have anything planned or places to be. We really enjoyed the local guides as they were all very knowledgeable on the areas we were wandering around. Would highly recommend using the Kim Kim service as they have local knowledge and can build an itinerary to what you like to do and see. Look forward to using Kim Kim in the future as it takes a lot of guess work out of what to do and where to stay as there are so many options of where to stay and they helped out making it spots that were easily walkable, nice hotels, and quiet. But they can help build a trip depending on your budget and what you would like to get up to while traveling.

Hotel Review
Hotel Sunroute Plaza Shinjuku
Tokyo
Authenticity & Character
Location
Close to the Shinjuku station, but far enough away it is quiet.
Staff
Staff were willing to help with any requests or questions from check in to luggage transfer
Cleanliness & Comfort
Activity Reviews
Local Private Guide Full Day Kyoto (8 Hours)
Kyoto

Terry our guide was so good. The full day spent venturing went by so fast. We learned so much about Kyoto.

Quality of Experience
Guides, Drivers and Staff
Transport
Airport assistant premium Tokyo HND [8:00 - 20:00]
Tokyo

This was a life saver, as if you are coming from a city with no transport, getting on the train system in Japan may seem over whelming, but having a guide help you get the basics and rhythm of how it works is worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Ramen Cooking Class Experience
Ramen Cooking Class Experience
Kyoto

Shu is the best

Quality of Experience
Guides, Drivers and Staff
Transport
Tea ceremony (Group - Flower Tea House) [45 min]
Tea ceremony (Group - Flower Tea House) [45 min]
Japan
Quality of Experience
Guides, Drivers and Staff
Local specialist: Mina Helland

Our first experience with a pre-planned travel tour
Morocco | Sep 5 - Sep 16, 2026

Meredith
Meredith M.
Miami, FL | Reviewed on Sep 25, 2026
This was our first experience with a pre-planned travel tour. My husband and I usually book our flights, our first and last hotel stays then figure out the rest of the trip as we go. When planning our Morocco trip, we quickly realized the type of trip we wanted to experience was more complex than we could handle on our own. After reading other kimkim travelers reviews of their own Morocco trip, we felt like this was the best travel solution. We recently returned home and could not be happier... Read more

This was our first experience with a pre-planned travel tour. My husband and I usually book our flights, our first and last hotel stays then figure out the rest of the trip as we go. When planning our Morocco trip, we quickly realized the type of trip we wanted to experience was more complex than we could handle on our own. After reading other kimkim travelers reviews of their own Morocco trip, we felt like this was the best travel solution. We recently returned home and could not be happier with how the trip turned out. Starting with the planning sessions with Hakim, who listened to our travel desires, answered all our questions and provided an itinerary we were thrilled to complete. When we decided to change things up, Hakim was accommodating and offered suggestions when we asked. Thank you Hakim for all your travel planning help.

When it came time to leave for Casablanca, we hit some trouble. Royal Air Maroc (who we booked directly), cancelled our flight, two days in a row. We were devastated. This meant our 12 day trip was down to 10. Unfortunately for us, our arrival was on a weekend when kimkim's general office is closed. We needed to alert our driver that we would not be there to meet him in Casablanca as scheduled. I was able to get a hold of Yassine at their emergency number and he was extremely helpful in updating our itinerary and driver. If you find yourself in a similar situation, do not try to call the emergency number from outside the country. Just text through WhatsApp. That was the best way to get in contact with the emergency line and provide screenshots of our updated flight information. When we finally arrived in Casablanca we met our driver Mohammed who drove through the night to get us to Meknes, so we wouldn't miss anymore of our planned itinerary. I cannot say enough great things about Mohammed. He was so kind to us our entire trip. Not only was he an excellent safe driver, he was a second tour guide. Pointing out special vistas along the way and telling us about the different towns we drove through. We had fun easy conversations and he answered our numerous questions with ease. He absolutely added more value to our trip, then just his driving skills.

The tour guides we had scheduled in different cities were knowledgeable about the locations they led us through. Especially Hassan in Fes. He loves his home city and it shows. He toured us around with pride in his heart sharing all his favorite places. As it was a private tour with just us three, we were able to enter small businesses like the UNESCO weaving shop with a 12 pedal loom and see their craft up close. You would never get that opportunity with a large group tour. I absolutely recommend booking private walking tours of the cities you are most interested in experiencing from a local perspective.

Our second favorite experience was the desert camp in Erg Cheggaga. Hamzil our driver was fantastic. He navigated his way from M'Hamid to our desert camp easily even though there are no roads in the Sahara. We had a delicious dinner at camp and were treated to drumming and music around the campfire. It was a magical experience we will treasure forever. Overall I would definitely book with kimkim again, not just for Morocco, but for any country where I plan on visiting multiple cities, and need a driver because travel by train is not available.

Hotel Reviews
Riad Azoulay
Marrakech
Riad El Yacout
Fès

Absolutely beautiful hotel with a warm attentive staff. Definitely have dinner here one night. The food was delicious and the service impeccable.

Riad Chbanate
Essaouira

A gorgeous boutique hotel, just a few blocks from the beach and the marina. The staff was very welcoming and the food was delicious.

Kaan Casablanca
Casablanca
Riad Zidania
Meknes
La Rose du Desert
Erfoud
Le Sand Luxury Desert Camp
Zagora
Riad Chay
Ouarzazate
Activity Reviews
Guided Tour in Fes
Guided Tour in Fes
Fes

Thank you Hassan for a wonderful guided tour of your home city. Fes was one of our favorite stops on this tour.

Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Morocco

Seeing Ait Benhaddou, featured in so many movies and shows we love was a must for us. But I don't think the tour guide provided as much insight as we received on our other tours.

Guided Tour of Aït Benhaddou
Guided Tour of Aït Benhaddou
Morocco

Seeing this iconic location featured in so many movies and shows we love was a must for us. But I don't think the tour guide provided as much insight as we received on our other tours.

Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco
Camel Trek in Cheggaga Dunes
Camel Trek in Cheggaga Dunes
Zagora
Guided Tour of Volubilis
Guided Tour of Volubilis
Morocco
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

Come hungry. By the end of the tour we could barely eat another bite. It was a great mix of savory and sweet snacks. Our guide was fun and very knowledgeable.

Guided Tour in Marrakech
Guided Tour in Marrakech
Marrakesh
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Oct 06, 2026
Hi Meredith and Aaron, Thank you so much for taking the time to share such a detailed review. It was truly a pleasure working with you both and helping bring your Morocco trip together. I’m especially happy to hear that, despite the unexpected flight cancellations, you still enjoyed the journey and experienced so much of what Morocco has to offer. I’m also very glad that Mohammed and the rest of the team helped make your trip special. I’ll be sure to share your kind words with them,... Read more

Hi Meredith and Aaron,

Thank you so much for taking the time to share such a detailed review.

It was truly a pleasure working with you both and helping bring your Morocco trip together. I’m especially happy to hear that, despite the unexpected flight cancellations, you still enjoyed the journey and experienced so much of what Morocco has to offer.

I’m also very glad that Mohammed and the rest of the team helped make your trip special. I’ll be sure to share your kind words with them, especially Hassan and Hamzil. It’s always rewarding to hear that our drivers and local guides added something beyond the itinerary and helped you connect with Morocco on a more personal level.

Thank you again for trusting me with your trip and for choosing kimkim for your first planned travel experience. It was a pleasure having you as our guests, and I sincerely hope we’ll have the opportunity to welcome you back to Morocco someday!

Best,
Hakim

Hannah did a wonderful job of planning our 10...
Iceland | Sep 15 - Sep 24, 2026

Jean
Jean B.
Boston, MA | Reviewed on Sep 25, 2026

Hannah did a wonderful job of planning our 10 day trip around Iceland. We loved it! It was just about perfect, and Iceland is an extraordinary country. The Perlan museum is a great place to start. Then we headed out to do the golden circle (even though the weather was quite something!). We ended up seeing north, south, and southeast Iceland, plus a whale watch where we saw multiple whales. It was truly a memorable trip!

Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Oct 04, 2026

Dear Jean, thank you for your wonderful review! I am happy that you enjoyed your trip and saw multiple whales.
I wish you great future travels!

Hanna and KimKim are Top Notch
Iceland | Sep 15 - Sep 24, 2026

Elliott
Elliott A.
Ashburn, VA | Reviewed on Sep 25, 2026
Hanna provided a wonderful itinerary and all of our car, plane and hotel reservations went smoothly. Hanna was very responsive to all of our questions. The scenery and walks were both spectacular and unusual. Her suggestions for places to eat were excellent. We loved the Perlman museum and I would suggest that she make sure to include the Perlan when in Reykjavik. Highly recommend Hanna and KimKim. Read more

Hanna provided a wonderful itinerary and all of our car, plane and hotel reservations went smoothly. Hanna was very responsive to all of our questions. The scenery and walks were both spectacular and unusual. Her suggestions for places to eat were excellent. We loved the Perlman museum and I would suggest that she make sure to include the Perlan when in Reykjavik. Highly recommend Hanna and KimKim.

Activity Reviews
Whale Watching Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Blue Lagoon
Iceland
Quality of Experience
Reykjavik Food Walk
Reykjavik Food Walk
Iceland

Great way to see downtown Reykjavik and be introduced to Icelandic foods.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Oct 04, 2026

Thank you for your feedback! I will make sure to include Perlan as a top recommendation in Reykjavik.
Warm regards from Iceland!

We had a wonderful trip to China.
China | Sep 8 - Sep 24, 2026

Chris
Chris K.
Florin, CA | Reviewed on Sep 25, 2026
We had a wonderful trip to China. China is home to all kinds of natural beauty and temples/monuments. However visiting the Great Wall and Zhangjiajie were by far our highlights. We really enjoyed our guides Linda, Kevin, and Arthur. They were incredibly knowledgeable about the area we were visiting and more than willing to help us with anything we needed. I want to specifically give a shout out to Arthur who helped me find some cold medicine at a pharmacy. Read more

We had a wonderful trip to China.

China is home to all kinds of natural beauty and temples/monuments. However visiting the Great Wall and Zhangjiajie were by far our highlights.

We really enjoyed our guides Linda, Kevin, and Arthur. They were incredibly knowledgeable about the area we were visiting and more than willing to help us with anything we needed. I want to specifically give a shout out to Arthur who helped me find some cold medicine at a pharmacy.

Hotel Reviews
Park Plaza Beijing Wangfujing
Beijing

This hotel is in a great location. Close walking distance to restaurants and shopping. The lobby is very nice and we enjoyed the hotel bar on several nights. Staff were very friendly and washing machines were free to use. However we were not thrilled about our room. There was hair on the floor in our bathroom and finger smudges on the mirror. You could also tell that someone had smoked in the room at some point even though it was a "non smoking" room. Bed was firm (which I don't mind as much), but it seems most are in China are (at least at the hotels we stayed at).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room needs to be cleaned better before guests arrive. Old cigarette smoke needs to be removed.
Xi'an Eastern House Boutique Hotel

This hotel is a great location - close walking distance to several bars and restaurants. Very elegant and modern. We particularly enjoyed the complimentary supply of water bottles. One of the better hotels we stayed at on our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tibet Hotel Chengdu
Chengdu

Very pretty hotel with a nice lobby and bar area. Rooms were very nice but we had an issue with our room smelling BADLY of cigarette smoke even though it was a "non smoking " room. It seemed to pick up when the fan was turned on. We asked the front desk for another room, which they kindly helped us with - but once we turned on the fan in that room....same cigarette smell. This was very disappointing given how nice the hotel looked.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Non smoking rooms need to be rid of cigarette smoke smell.
Guilin Bravo Hotel Grand Wing

This hotel has a great location near the lakes in Guilin. Very convenient walk to restaurants and bars near the hotel. The hotel itself was nice, but the rooms were a little musty. This was likely due to the humidity the local areas see.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Green Lotus Hotel

Very nice hotel and in a great location to restaurants and bars. There is an amazing view out the back of the hotel at the river and surrounding hills. The hotel is very modern and elegant. However our friend did have unclear sheets upon our arrive. Very disappointing for such a nice hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Need to make sure rooms and sheets are clean before guest arrivals.
Chengyun Yuexi Resort

This hotel was in a good location near restaurants and access the riverside. However upon our arrival to our room we noticed the floors were very dirty and the bathroom area smelled of sewage. Very nice sized rooms, but the cleanliness of the room was very disappointing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton by Hilton Zhangjiajie National Forest Park

Great location. Comfortable rooms. One of the better hotels we stayed at on our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunrise On The Bund

Great location. Comfortable rooms (although we did have to ask for a mattress topper due to VERY firm mattress). I would recommend this hotel to future guests.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hiking along the Majestic Great Wall, Summer Palace
Hiking along the Majestic Great Wall, Summer Palace
Beijing

Seeing the Great Wall was perhaps the highlight of our entire trip. Definitely recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Encounter Adorable Giant Panda in Chengdu
Encounter Adorable Giant Panda in Chengdu
Chengdu

We loved seeing the pandas.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Travel from Fenghuang (Phoenix) Ancient Town Town to Furong
Travel from Fenghuang (Phoenix) Ancient Town Town to Furong
Fenghuang

We really enjoyed our time in Fenghuang. Particularly the river boat ride and grabbing some drinks in the evening along the riverside. Furong is much smaller and would not recommend staying there for too long. Waterfalls are beautiful. Get in, get your photos and head out.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Fobidden City and Hutong  in Beijing
Explore Fobidden City and Hutong in Beijing
Beijing

We had a great time visiting both the Forbidden City and Hutong areas. Both sites are worth visiting. We ended up going back to the Hutong area in the evening for some drinks and shopping.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Local Food Market and the Temple of Heaven  in Beijing
Explore Local Food Market and the Temple of Heaven in Beijing
Beijing

Seeing the local food markets was fine and the Temple of Heaven was nice. We were in the market for maybe 5 minutes. We did enjoy seeing the morning workout area where the locals meet. However we would not recommend going out of your way to see the food market.

Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Li River: China's Most Picturesque River
Marvel at the Li River: China's Most Picturesque River
Guilin

We enjoyed our cruise down the Li River. Seats on the boat were very comfy - although we spent most of our time on the top deck outside site seeing as we cruised down the river.

Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie

Highlight of the trip. Beautiful national park.

Quality of Experience
Guides, Drivers and Staff
Transport
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain
Zhangjiajie

Grand Canyon was a little cheesy. It was cool to walk across the glass bridge, but the zipline and slide were just okay. The zipline limited your speed and the slide got backed up due to too many people being allowed at once. The boat ride at the bottom of the canyon could be skipped. Tianmen mountain was one of the coolest things we did on our trip. Beautiful area. Highly recommend. You MUST walk up the 999 steps.

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Shanghai with Yu Garden and the Bund
Highlights of Shanghai with Yu Garden and the Bund
Shanghai

We would honestly skip this. Mostly seeing old bank buildings and a overcrowded garden area.

Quality of Experience
Guides, Drivers and Staff
Transport
See the Terracotta Army
See the Terracotta Army
Xi'an

Very cool to see and learn about the warriors, but got very repetitive after the first couple chambers. Still would highly recommend going, but have appropriate expectations.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Golf  course at Shanghai Silport Golf Club
Half day Golf course at Shanghai Silport Golf Club
Shanghai

Very nice golf course. We met the general manager upon walking in (Jack) who was incredibly helpful getting us set up and going. Our guide was not very familiar with golf or the check in process so this was a helpful coincidence.

Quality of Experience
Guides, Drivers and Staff
There is really no need for a guide to be included on this. Just a driver is enough. Especially if the guide is not familiar with golf.
Transport
Peking Duck Experience
Peking Duck Experience
Beijing

Very good! One of the best meals on the trip. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half  Day Exploring the Reed Flute Cave and Elephant Trunk Hill
Half Day Exploring the Reed Flute Cave and Elephant Trunk Hill
Guilin

Thought this would be something else. Pretty cave system, but very cheesy and relatively small. The elephant trunk hill area was very underwhelming.

Quality of Experience
Guides, Drivers and Staff
Transport
Chinese dumpling dinner
Chinese dumpling dinner
Xi'an

The show was very nice, but the food was expensive and not that great. They bring out several plates of dumplings with all sorts of fillings, but most of the time they were not hot. We had better dumplings elsewhere.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy a Spicy Sichuan Hotpot Meal
Enjoy a Spicy Sichuan Hotpot Meal
Chengdu

Very good. One of our better meals on the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Countryside Tour in Yangshuo by bike
Countryside Tour in Yangshuo by bike
Yangshuo

We chose to rent scooters and had a lovely time riding down the trail parallel to the river.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Sep 28, 2026
Thank you so much for sharing your detailed feedback. We’re delighted to hear that you had a wonderful time in China and that the Great Wall and Zhangjiajie were among the highlights of your trip! We’re also very happy to hear that you enjoyed your time with Linda, Kevin, and Arthur. I’ll be sure to pass along your kind words to them, especially your appreciation for Arthur’s help in finding cold medicine. I’m sure he’ll be very pleased to hear that his assistance made a difference. Thank... Read more

Thank you so much for sharing your detailed feedback. We’re delighted to hear that you had a wonderful time in China and that the Great Wall and Zhangjiajie were among the highlights of your trip!

We’re also very happy to hear that you enjoyed your time with Linda, Kevin, and Arthur. I’ll be sure to pass along your kind words to them, especially your appreciation for Arthur’s help in finding cold medicine. I’m sure he’ll be very pleased to hear that his assistance made a difference.

Thank you as well for your honest feedback regarding the hotels. We sincerely apologize for the issues you experienced, particularly the cigarette smells in non-smoking rooms and the concerns about cleanliness. We completely understand how disappointing this must have been, especially given the 4- and 5-star standards and the rates you paid. Your comments are very important to us, and we will follow up with the hotels and our local team to review these issues and improve our future hotel selections.

Despite these challenges, we’re very glad that you enjoyed your overall experience in China. It was a pleasure helping you plan and arrange your trip, and we truly appreciate your trust, patience, and valuable feedback.

Wishing you many wonderful memories from your journey in China! We hope to have the opportunity to welcome you back again in the future.

Our trip to Greece was truly unforgettable, a...
Greece | Sep 13 - Sep 22, 2026

Jennifer
Jennifer F.
Wayne, PA, USA | Reviewed on Sep 25, 2026
Our trip to Greece was truly unforgettable, and Kim Kim Travel and GA Trips made the entire experience feel effortless. Angeliki, our travel specialist, thoughtfully curated every detail, from beautiful hotels and memorable private tours to exceptional drivers and seamless transfers between destinations. We never had to worry about logistics—we could simply arrive, relax, and enjoy each experience. The planning was thoughtful, polished, and incredibly well executed. We’re so grateful for such... Read more

Our trip to Greece was truly unforgettable, and Kim Kim Travel and GA Trips made the entire experience feel effortless. Angeliki, our travel specialist, thoughtfully curated every detail, from beautiful hotels and memorable private tours to exceptional drivers and seamless transfers between destinations. We never had to worry about logistics—we could simply arrive, relax, and enjoy each experience. The planning was thoughtful, polished, and incredibly well executed. We’re so grateful for such a special trip to Athens, Mykonos, Naxos and Santorini and would highly recommend Angeliki and Kim Kim Travel.

Hotel Reviews
Elite Suites Oia
Santorini

Amazing views. Excellent location. Will definitely return.

Authenticity & Character
Location
The view and proximity to shops.
Staff
Cleanliness & Comfort
Athens Woo Suites
Athens

Amazing view of the Acropolis. Excellent location to walk everywhere we wanted to visit. Small, quaint, boutique style hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amazon Mykonos Resort & Spa
Mykonos

Beautiful hotel with private rooms and pools- although we couldn’t use the pool because the water was freezing, we still enjoyed the view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sundunes Hotel Naxos
Naxos, Plaka

Love the privacy this hotel offers. We had a private pool with sea view. Couldn’t use pool because the water was extremely cold. Very quiet in mid September, but prefer that vibe. Best lounge chairs on the patio AND beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Excellent tour. Very knowledgeable private guide. We learned a ton and enjoyed our conversations. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Mykonos Full Day Catamaran Cruise
Mykonos Full Day Catamaran Cruise
Mykonos

Probably one of my favorite events of our trip. Excellent staff. They even made snacks, seafood pasta lunch and dessert. We spent the entire day on the water, swimming, snorkeling , lounging and having a fun and relaxing time. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naxos Highlights Tour
Naxos Highlights Tour
Naxos

Alex and our driver were the best! We enjoyed the entire day learning about the history of Naxos, pottery workshop, shopping in beautiful villages, and even had a lunch at a local tavern. A perfect day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Caldera Hike (Day or Sunset) with meal 2026
Caldera Hike (Day or Sunset) with meal 2026
Santorini

What a pleasant surprise. We did not know what to expect with a hiking tour, and we r would do it all over again! Our guide was energetic, knowledgeable and showed us some of the most spectacular views in Santorini! We also ended our 6 mile hike with a delicious dinner in Fira!

Quality of Experience
Guides, Drivers and Staff
Transport
Athens Street Food Tour Afternoon
Athens Street Food Tour Afternoon
Athens

We highly recommend starting off your trip in Athens with a food tour. The food and experience were excellent. We also had the opportunity to meet a few other travelers given this was a small group tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Mykonos Island Tour - Like a Local!
Mykonos Island Tour - Like a Local!
Mykonos

A great way to learn about the landmarks in Mykonos. Wish the main part of town was part of the mix, but overall very happy with our experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Sep 26, 2026
Thank you so much, Jennifer, for such a thoughtful review. It was truly a pleasure for me and the GA Trips team to design and coordinate your journey through Athens, Mykonos, Naxos, and Santorini. I’m so happy to hear that everything felt seamless and that you were able to simply relax and enjoy each destination without having to worry about the logistics. That is exactly what we aim to create for every trip. It was wonderful having the opportunity to plan this experience for you, and I’m... Read more

Thank you so much, Jennifer, for such a thoughtful review. It was truly a pleasure for me and the GA Trips team to design and coordinate your journey through Athens, Mykonos, Naxos, and Santorini.

I’m so happy to hear that everything felt seamless and that you were able to simply relax and enjoy each destination without having to worry about the logistics. That is exactly what we aim to create for every trip.

It was wonderful having the opportunity to plan this experience for you, and I’m especially glad that the hotels, private tours, drivers, and overall pacing all came together so well.

Thank you again for trusting me with such a special trip. I would be delighted to welcome you back to Greece in the future. 💙

Veronica was extremely helpful in planning ou...
Mexico | Sep 14 - Sep 18, 2026

B
Brenton T.
Denver, CO | Reviewed on Sep 25, 2026
Veronica was extremely helpful in planning our trip. We changed our minds so many times and she didn't even miss a best. She changed our trip to meet our expectations. The whole trip was wonderful and wait was what we wanted and expected. Will definitely work with her and kimkim again for our future mexico travels. Read more

Veronica was extremely helpful in planning our trip. We changed our minds so many times and she didn't even miss a best. She changed our trip to meet our expectations. The whole trip was wonderful and wait was what we wanted and expected. Will definitely work with her and kimkim again for our future mexico travels.

Hotel Review
Ana y Jose Hotel & Spa Tulum
Tulum

Everyone was very happy and helpful. Will definitely be staying at the ana y josē hotel again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Tulum (afternoon)
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Tulum (afternoon)
Tulum

Didn't go

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Veronica Thomas
Veronica
Veronica Thomas
Local specialist in Tulum | Replied on Sep 28, 2026

Thank you so much, Brenton and John! It was truly a pleasure working with you both and helping bring this trip together, especially with all the changes we made along the way!

I’m so happy everything came together for your Tulum getaway and that you were able to enjoy the relaxing time together you were looking for at Ana y José, along with your Sian Ka’an experience. Most of all, I’m glad the trip ended up being exactly what you wanted and expected.

I’d absolutely love to help you both plan your next adventure in Mexico. Until next time! 😊

Warmly,
Veronica

Croatia is fabulous!
Croatia | Sep 10 - Sep 18, 2026

Deborah
Deborah W.
Chicago, IL | Reviewed on Sep 25, 2026
All of the guides on every trip were very knowledgeable and and fun to be with. Croatia is beautiful and we had a fabulous experience there. I am recommending it to everyone! Read more

All of the guides on every trip were very knowledgeable and and fun to be with. Croatia is beautiful and we had a fabulous experience there. I am recommending it to everyone!

Hotel Reviews
Hotel Slavija
Split

We loved this hotel! Very nice is comfortable!

Authenticity & Character
The oldest hotel in the palace, but it has been completely renovated on the inside!
Location
Hotel Slavija was Fantastic!
Staff
Cleanliness & Comfort
Very clean, comfortable and the restaurant had great food!
Hotel Perla
Dubrovnik

It was Clean and sufficient, but it needs to be updated. The locks on the door were difficult to manage and the bed head towels in place of sheets. It was very strange!

Authenticity & Character
The hotel needs to put modern day card locks on the doors, one lamp on the wall was duct taped to the wall, and the bed and bedding needs to be updated as well.
Location
Being on the promenade was a plus! There were so many restaurants and things to see that we’re close by.
Staff
The manager said that he would change the contents of my breakfast to go, and that didn’t really happen. He made it look like he was listening to me, but he really wasn’t!
Cleanliness & Comfort
New bedding, new blankets, new sheets, new duvets.
Activity Reviews
Private tour of Split
Private tour of Split
Croatia

This was really nice, even though we had to do it in the rain! Our guide was extremely informed and fun too!

Quality of Experience
She was great! The guides, the weather, the history of this location.
Guides, Drivers and Staff
Their knowledge, passion and love of Croatia!
Transport
Comfortable buses, for the most part.
Blue Cave, Vis & Hvar Excursion
Blue Cave, Vis & Hvar Excursion
Split

We loved going to the island of VIS, the blue cave, and HVAR. The boat ride was HORRIBLE! Super loud music and we came home drenched!

Quality of Experience
Guides, Drivers and Staff
More mature guides and boat drivers.
Transport
Bigger, slower boat!
Plitvice Lakes Guided Day Trip from Split or Trogir
Plitvice Lakes Guided Day Trip from Split or Trogir
Croatia

The park was amazing!

Quality of Experience
Gorgeous park!
Guides, Drivers and Staff
Knowledgeable guide.
Transport
Seats were not very comfortable.
Exploring the Elaphiti Islands from Dubrovnik
Exploring the Elaphiti Islands from Dubrovnik
Dubrovnik

Very nice!

Quality of Experience
No
Guides, Drivers and Staff
No
Transport
The boat and the lunch.
Mostar & Kravice Waterfalls Day Trip from Dubrovnik
Mostar & Kravice Waterfalls Day Trip from Dubrovnik
Croatia

We loved Mostar! So interesting and picturesque!

Quality of Experience
Everything was great!
Guides, Drivers and Staff
The guide & driver were superb!
Transport
Great driver and comfortable bus!
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Our guide was fabulous. She was very knowledgeable and had a real passion for the city.

Quality of Experience
Guides, Drivers and Staff
Top notch!
Transport
Local specialist: Laurent Fontaine
Laurent
Laurent Fontaine
Local specialist in Zagreb, Croatia | Replied on Sep 29, 2026
Hi Deborah!
Thank you so much for your wonderful feedback! I’m very happy to hear that you had such a great experience in Croatia and that you enjoyed all of the guides along the way.
And thank you as well for the beautiful photos you shared — they were fantastic to see and really brought the trip to life.
I also really appreciated your detailed comments on the different activities. Feedback like that is extremely helpful, both for me and for future travelers.
It was a pleasure helping...
Read more

Hi Deborah!
Thank you so much for your wonderful feedback! I’m very happy to hear that you had such a great experience in Croatia and that you enjoyed all of the guides along the way.
And thank you as well for the beautiful photos you shared — they were fantastic to see and really brought the trip to life.
I also really appreciated your detailed comments on the different activities. Feedback like that is extremely helpful, both for me and for future travelers.
It was a pleasure helping organize your journey, and I’m glad Croatia left such a strong impression. Thank you again for recommending it so enthusiastically!

Scotland Road Trip - 2026
Scotland | Sep 8 - Sep 18, 2026

Karen
Karen Z.
Bedford, NH | Reviewed on Sep 25, 2026
Our trip to Scotland was amazing. Each location was different and beautiful and a good sampling of what we wanted to see in Scotland. Each lodging was also different but also beautiful. From quaint inns to personal cabins to luxurious hotels. We self drove so had a lot of flexible in what we did but the KimKim app was so useful in helping us decide what to do for the day. We did have some preset excursions. The Cairn distillery tour was very good and the Hairy Coo tour was really fun. ... Read more

Our trip to Scotland was amazing. Each location was different and beautiful and a good sampling of what we wanted to see in Scotland. Each lodging was also different but also beautiful. From quaint inns to personal cabins to luxurious hotels. We self drove so had a lot of flexible in what we did but the KimKim app was so useful in helping us decide what to do for the day. We did have some preset excursions. The Cairn distillery tour was very good and the Hairy Coo tour was really fun. And the castles....got to see castles in Scotland.

Hotel Reviews
Atholl Arms Hotel
Dunkeld, Perthshire
The Ambassador Hotel
Staff
Very friendly
Bracken Hide Hotel
Portree
Location
Amazing views
Corriegour Lodge Hotel
By Fort William, Letterfinlay

The food was incredible and the owners so accommodating and friendly.

Authenticity & Character
Location
Staff
N°11 Boutique Restaurant and Rooms Hotel
Edinburgh
Staff
Activity Reviews
Highland Coo Tour
Highland Coo Tour
Scotland
The Cairn Distillery Tour & Lunch
The Cairn Distillery Tour & Lunch
Scotland
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh
Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Oct 16, 2026
Hi Karen, Thank you so much for your lovely review!
Scotland really does have so much to offer, and I truly believe that a self-drive trip is one of the best ways to experience the country. It might take a little time to get used to driving on the left, but the freedom to explore at your own pace and discover all those beautiful places along the way makes it so worthwhile. There are so many hidden gems you might otherwise miss when travelling by train or bus!
I’m so happy to hear that you... Read more

Hi Karen,

Thank you so much for your lovely review!
Scotland really does have so much to offer, and I truly believe that a self-drive trip is one of the best ways to experience the country. It might take a little time to get used to driving on the left, but the freedom to explore at your own pace and discover all those beautiful places along the way makes it so worthwhile. There are so many hidden gems you might otherwise miss when travelling by train or bus!

I’m so happy to hear that you had such a memorable adventure and enjoyed the variety of places you visited and stayed in. And of course, those beautiful Scottish castles! No trip to Scotland would feel quite complete without them!
It was a real pleasure to be part of your Scottish adventure, and I’m delighted that you came home with such wonderful memories.
Warmly,
Aleksandra

Just returned from a wonderful week in Norway...
Norway | Sep 14 - Sep 22, 2026

marvin
marvin g.
Newark, NJ | Reviewed on Sep 25, 2026
Just returned from a wonderful week in Norway...planned by Mathia!!
Hotels were excellent....perfect location each one!! would highly recommend the Amerikalingen, Aurlandfjord, and the Belgen Bors!!!
Our guides were really terrific.... Mia in Oslo and John in Bergen....walked and talked and learned quite a bit...would have missed so much had we not used the guides.
Loved the experience of the FjordSafari....great crew!!!
Certainly enjoyed the ferry from Aurland to Bergen....
All was...
Read more

Just returned from a wonderful week in Norway...planned by Mathia!!
Hotels were excellent....perfect location each one!! would highly recommend the Amerikalingen, Aurlandfjord, and the Belgen Bors!!!
Our guides were really terrific.... Mia in Oslo and John in Bergen....walked and talked and learned quite a bit...would have missed so much had we not used the guides.
Loved the experience of the FjordSafari....great crew!!!
Certainly enjoyed the ferry from Aurland to Bergen....
All was excellent despite a bit of rain....never slowed us down
Many thanks to all....especially to Mathia who planned the trip.... (A few small issues arose that were quickly (few minutes) resolved via text on the KimKim App. really excellent service before and during the adventure)

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 25, 2026

Dear Marvin,
Thank you very much for your kind review.
It makes me happy to hear how much you enjoyed your week in Norway. I’ll share your kind words with Mia and John. It’s wonderful to hear that their walks helped you discover things you might otherwise have missed.
It was a real pleasure planning this adventure with you and being there when you needed help along the way. Thank you for trusting me with your trip.
I wish you and your family all the best. :)
Mathia

Dear Team,Suzanne already wrote a review for...
Indonesia | Sep 7 - Sep 22, 2026

Y
Yoram F.
Israel | Reviewed on Sep 25, 2026

Dear Team,
Suzanne already wrote a review for both of us, but I would like to use this opportunity and to add, that it was Marc, who created our itinerary and even we didn't meet him, he was with us along the whole trip. It gave us a very good feeling of safety.
Deep thanks to Marc and to all the wonderful team!
All the best,
Yoram

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Sep 25, 2026

Dear Yoram,

Thank you so much for taking the time to add this. It was a real pleasure planning the journey with you and Suzanne, and I’m very happy to know that you felt well looked after throughout the trip.

Even without meeting in person, it was a pleasure to be part of your journey from the planning stage through to your return home. I’ll also make sure to share your kind words with the whole team.

Thank you again for your trust, and it was wonderful having you in Indonesia!

Warm regards,
Marc

Emile was great
Switzerland | Sep 17 - Sep 24, 2026

C
CarolyN A.
Cape May, NJ | Reviewed on Sep 25, 2026
Emile was responsive and patient in planning the trip and with questions during the trip. Read more

Emile was responsive and patient in planning the trip and with questions during the trip.

Hotel Reviews
Steinenschanze Charming City & Garden Hotel
Basel

Great location. Next to train station

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Derby
Zermatt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Arte
St. Moritz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Corte dei Greci
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
St. Mark’s Basilica with Terrace Access & Doge’s Palace | Semi-Private Tour
St. Mark’s Basilica with Terrace Access & Doge’s Palace | Semi-Private Tour
Venice
Quality of Experience
Guides, Drivers and Staff
Water Taxi Transfer from Hotel to Marco Polo Airport
Water Taxi Transfer from Hotel to Marco Polo Airport
Venice
Guides, Drivers and Staff
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland
Quality of Experience
Lo
Guides, Drivers and Staff
Transport
Not as spacious as other trains
Local specialist: Emilie Dubreuil
Emilie
Emilie Dubreuil
Local specialist in Villefranche-sur-Saône | Replied on Sep 25, 2026

Thank you so much for your kind words! It was a pleasure helping you plan your trip and being there for you throughout your journey. I’m so happy I could make the experience a little easier and more enjoyable. Wishing you many more wonderful travels! 😊

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.