Kimkim Trip Reviews

This was the first time I have ever had the assistance of a travel agent/company planning a trip-- but I would highly recommend. Minimizing the planning time was a real goal at this busy moment in life and allowed us to maximize the time doing fun stuff/relaxing on our trip and minimized the downtime! Having the transfers coordinated in advance made it feel luxurious. We had amazing guides (Anghela for a Percy Jackson tour in Athens was amazing--- and Stratos for kayaking to Poseidons temple and George for hiking/natural history in Kourtaliotiko gorge in Crete). We all loved the Olympic stadium tour and practicing the olympic events. The itinerary was a fabulous mix of historical tours and adventure activities and relaxation. It worked great for our 3 generation family!

Hotel Reviews

Porto Del Colombo Traditional Boutique Hotel

Chania

Porto Del Colombo Traditional Boutique Hotel in Chania had a different ambiance with a Turkish influence, which was interesting. However, there was a small issue with breakfast as we had paid for it but couldn't enjoy it due to early departures for activities. It would have been better if the breakfast arrangements matched our schedule. Other than that, the hotel was great.

Ippokampos Beachfront Hotel

Naxos

Ippokampos Beachfront Hotel in Naxos was nice and right on the beach, which was very convenient as we stayed there for beach time and explored the charming village nearby. The hotel was whitewashed, airy, and open, but it wasn't as memorable or special as some of the other accommodations. Still, it was a pleasant place to stay.

Electra Palace Athens

Athens

Electra Palace Athens was a great hotel, especially for the swimming pool which was a lifesaver for my grandson during the hot afternoons. The breakfast was unbelievable and the hotel had a city vibe, less Greek but very comfortable and enjoyable. The location was excellent for walking to many interesting places, so we didn't need to use public transportation.

Villa Archanes

Heraklion, Crete

We loved this one! Super quaint town and awesome little hotel. Nicest host and HUGE breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kourtaliotiko Gorge Hidden Waterfall & River Trek

Chania

Our guide George was seriously the best, couldn't have been better. He made opportunities to make sure our 10 year old got his energy out and adrenaline pumping! We loved this activity for our group

Quality of Experience

Guides, Drivers and Staff

Morning or Evening Sea Kayaking to Temple of Poseidon

Athens

Stratos was fabulous guide. This was a great way to experience the temple

Morning Catamaran Cruise

Greece

Recommend the 6hr option vs the 4hr! There were many boats doing the same trip but after 4 hours all the other boats left and we had the whole bay to ourselves-- which was amazing! The boat, food, staff and whole experience were excellent

Knossos Palace Experience

Greece

This one didn't keep our 10 year old particularly engaged unfortunately.

Percy Jackson-Inspired Acropolis & Museum Experience

Athens

Our guide (Anghela) did an amazing job keeping our 10 year old engaged in 4 hours of historical exploration with a deep knowledge of Percy Jackson books and a fabulous approach to interacting with all of us.

Olympic Games Workout

Athens

We really had a great time. A few hiccups to be sure, but the tours executed were excellent.

It was great. Enjoyed all excursions! Sloth walk, agriculture farm, boat ride near volcano… Epic family event

The excursions we had were excellent. Each one was well thought through and highlighted the key features of each location.

Hotel Reviews

Sole d'oro Luxury Suites

Santorini

This place was simply wonderful.

Authenticity & Character

Location

Staff

Adonis seems a one-man show. I hope he’s well compensated.

Cleanliness & Comfort

Castle Mansions

Naxos

Excellent location, wonderful setup.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Milos Waves

Milos

This place is simply gorgeous. My husband said it was the nicest place he’s ever stayed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Urban Stripes Athens

Athens

Excellent location.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Best of Milos half-day tour

Greece

I really liked this tour. Our 11 year old was less impressed.

Quality of Experience

Guides, Drivers and Staff

Transport

Luxe Morning cruise Milos

Milos

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had not arranged for travel to the port for this. Getting a cab was slightly stressful

Traditional Villages Tour 2026

Santorini

Our guide was much less talkative than others. He offered many insights, fewer deep in history.

Quality of Experience

Guides, Drivers and Staff

Transport

Santorini Gems Catamaran Sunset Tour

Santorini

The pickup and drop off was a bit chaotic. Everything worked out but this was the one event where timing didn’t align with what was in the app.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Naxos Heritage & Flavors

Naxos

This felt a very custom experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Aegean Lush Bike tour

Naxos

A highlight of the trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Jeep Tour to Delphi, Mount Parnassus, and Arachova

Athens

Adam was quite the character. Delphi was great. The lunch we had was fantastic.

Quality of Experience

Guides, Drivers and Staff

Transport

Athens Highlights Mythology Tour

Greece

The tour was good. Arrival was complex given the large number of groups.

Quality of Experience

Guides, Drivers and Staff

We had a wonderful experience covering much of western and southern Iceland over 12 days. Guðmundur (Gummi) was responsive and provided lots of thoughtful feedback as we fine-tuned our itinerary before booking.

We had the challenge of booking the trip only about 6 months in advance, wanting to see a lot different natural and cultural attractions, and at the same time managing the abilities and interests of 3 generations of travelers. Gummi took those constraints and laid out an itinerary that managed to address all our interests, found fun and comfortable accommodations in the right locations, and kept us at a manageable pace where we could move every 2 or 3 days. The food recommendations were great and often corroborated by a foodie acquaintance who splits time in Reykjavik. Out of the entire agenda, we only opted not to do 2 optional stops, and one of those was due to the worst day of weather which prevented safe hiking in Highlands.

During the trip, Gummi provided quick responses when we needed some real-time feedback or advice on some small issues. I am confident that had we run into major problems, he would have solved them for us.

We have recommended kimkim to friends, who are since booked a trip to Iceland, and would use it again ourselves. I would recommend anyone work with Gummi. Thank you!

Our kids gave the trip a 9.5/10 which is a huge win. This was our first time using a travel service and Kimkim and our overall experience was fantastic. Alvaro helped us plan the initial logistics and create an itinerary that covered a lot of ground in Ecuador. Sebastian was super helpful at coordinating all the logistics on the ground and even came to meet us in Quito. We were so lucky to have Christian as an incredible tour guide for the first week. He felt like part of the family and even watched World Cup games with us. He has an incredibly kind heart and is a pleasure to be around and really cared for every detail of the trip. He is also a foodie and took us to some delicious meals and always had great recommendations. He did great with our teens as well. Lastly, he has an encyclopedic knowledge of birds, flora and fauna and I wish we had done the cloud forest or the jungle with him but he still managed to share a ton of info. Our itinerary was aggressive from a driving/distance traveling standpoint and we could not have done it without the input of our guides/team. We started in Quito, went to Mitad del Mundo then Cotopaxi, Quilotoa, before heading to Baños for a few days (so fun!) then drove down to Cuenca where we sadly said goodbye to Christian. Genaro took over guiding duties and he was delightful as well- very knowledgeable, interesting, kind and did a great job. We especially loved our Cajas hike with him and were very grateful he was the driver in the descent to Guayaquil! Finally, Carolina helped Sebastian with the arrangements in the Galapagos and all of our guides helped make transit easy. We stayed on Santa Cruz for a few nights but Isabela stole our hearts! Hotel Abermarle was perfect.
Overall, we had a great experience and I would recommend using Kimkim for an Ecuadorian adventure. Thank you Alvaro, Sebastian and all involved!

This was my first time using KimKim and I am impressed by how customizable and personal my experience was. After I got my first itinerary from Roy, I responded with the parts I liked and didn’t like and Roy just kept adjusting until the itinerary for a week in Norway was ideal for me and my sister. I was really appreciative when after the initial trip’s estimate was more expensive than I could afford, accommodations were changed so that we didn’t have to cut any of our activities. And the accommodations we ended up with were fantastic! I would definitely use kimkim again.

Hotel Reviews

Flåm Camping & Hostel

Flåm

Really slow WiFi, which mattered to me as an international traveler with no cellular data available. But, comfortable place to stay and I was grateful for the access to laundry facilities my this point in my 2 week trip

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Gudvangen Fjordtell

Gudvangen

This was a fun hotel! Bring a sleep mask if you stay during the summer because the skylight doesn’t have any cover and it’s bright all night! But the Viking aesthetic and proximity to the boat and restaurants are great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The shape of the rooms makes it difficult to keep luggage open and it’s tricky to get to the bathroom in the back when suitcases are out

Scandic Neptun

Bergen

Fantastic breakfast and a great location!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Stegastein Viewpoint by Bus

Norway

Beautiful view but always crowded.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the Viking Valley

Gudvangen

It’s fun but I didn’t feel like this was worth the stop, sadly.

Quality of Experience

Guides, Drivers and Staff

Mostraumen Fjord Cruise

Bergen

Quiet and modern electric boat that made a trip along this stunning fjord feel intimate and peaceful

Quality of Experience

Guides, Drivers and Staff

Transport

Culture & Nature Excursion by Electric Minibus

Flåm

Had my favorite tour guide who almost felt like a friend by the end. Loved all of his local knowledge and friendly advice.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Floating Sauna Experience - Aurland

Aurland

Really one of my favorite memories of my trip to Norway.

Quality of Experience

Look

Guides, Drivers and Staff

Guomundir Oli was terrific. He answered the questions that we had on the trip in a timely manner. His itinerary was very thorough with all the information we needed. He tackled a problem with the car company for us. I would highly recommend him and the Kimkim trip to Iceland.

Hotel Review

Hótel Laxá

Myvatn

The hotel was a very good base for the activities that we had planned. It was a little bit bigger room at this point in our trip and it was nice to have the extra space. We use the dining room here in the mail was quite good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Víðgelmir Lava Cave Experience

Iceland

We had done some cave tours and other parts of the world, this was well done and very in

Quality of Experience

Guides, Drivers and Staff

Kimkim surpassed our expectations. We thank our specialist Michael very much for all the help /planning / assistance during the trip.
His personal response as well as the organisation of colleagues/ tour guides / drivers were on the highest level.
Michael and the pepole of Chaska Tours have made a complicated trip to look easy, safe and enjoyable.
We felt that someone was watching us all the time without intervening our privacy which was very much appreciated.

Kimkim will be in the top of our priorities when booking other destinations
All the best !
H&D

Hotel Reviews

HAB Hotel

Bogotá

Wow !

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Finca El Maco

San Agustin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Plazuela

Popayan

Clean, nice vibes, good location, perfect

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mirador del Cocora

Salento

Brilliant

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bosques del Saman Alcala

Alcala - Filandia

We were alone in the finca with the security guide. The Coca-Cola that they served us 2 open bottles that was 3 months expired ( foto available) . Then they brought another one and asked us " is expiring November 2026 is ok?" ( but the cap of the Coca-Cola was from a beer. This was also then served open. Apart from that staff was excellent

Authenticity & Character

Location

Too far from anywhere. Difficult road. Nothing to do.

Staff

Cleanliness & Comfort

Sites

Medellin

6 stars

Authenticity & Character

Location

Staff

Cleanliness & Comfort

GHL Hotel Armería Real

Cartagena

We had a problem with a taxi driver that he overcharged us. Staff was not willing ( actually refused) to help, or even check the taxi plates of the vehicle from the security cameras despite our and Chaska driver persistance. Otherwise ok

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Muisca

Bogotá

close to historic centre Very friendly staff Small room

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Magdalena Strait and the town of Obando

San Agustín

Quality of Experience

Guides, Drivers and Staff

Transport

City Tour in Popayan

Popayán

Quality of Experience

Guides, Drivers and Staff

Transport

Archaeological Park Idolos & Piedras + Mortino Waterfall

San Agustín

Quality of Experience

Guides, Drivers and Staff

Transport

Walking tour in Cartagena's Historic Center

Cartagena

Quality of Experience

Guides, Drivers and Staff

Transport

Diving Adventure in the Rosario Islands (Haris & Theodora)

Colombia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Peñol Boulder & Guatapé Boat Trip

Medellín

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cocora Valley & Salento

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the San Agustín Archaeological Park

San Agustín

Quality of Experience

Guides, Drivers and Staff

Transport

Indigenous Market in Silvia

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

The Process of Coffee

Alcalá

Quality of Experience

Guides, Drivers and Staff

Transport

Medellín Transformation Tour (Public Transportation)

Medellín

Quality of Experience

Guides, Drivers and Staff

Transport

Cartagena City Tour

Cartagena

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the Salt Cathedral at Zipaquira

Colombia

Quality of Experience

Guides, Drivers and Staff

Transport

Bogota's Essentials (City Tour & Monserrate)

Bogotá

Quality of Experience

Guides, Drivers and Staff

Transport

Nothing but great things to day about the KimKim experience. Erica helped us curate a full 11 day Italy honeymoon plan and had lots of suggestions and advice for us as we worked through some iterative trip options to figure out what we wanted to experience. The excursions she booked for us were lots of fun and the best part was the private car transfers from every hotel, day trip, airport, etc. Never had to touch a steering wheel once. It really felt like a 5 star experience (both the booking process and the trip itself) and made our honeymoon stress free and simple. Everything just "worked".

Eirini and her team did an amazing job planning our trip to Greece. The hotels in all of our locations were very nice. The rooms were great and the locations were outstanding with easy access to everything we wanted to see. Our hotel in Santorini (Ilioperato) was in a great location with "postcard" views of the Caldera from our front porch. We loved that it was in quiet location away from the tourist crowds, but still close to great shopping and restaurants. Our hotel in Heraklion (Dimargio) was a hidden gem. We were surprised how new and modern it was, yet still in the heart of the city near all of the attractions and restaurants. Also, our drivers were great, especially Costantinos in Athens. Also, a special shout out to George (think that was his name) in Santorini who picked us up at the airport and dropped us off at the port. Both of the gentlemen we so nice and informative. They felt like old friends after driving us a few times. My wife gave them hugs when we left them the last time! The tours and excursions were also wonderful. Eirini will find something for everyone - food, culture, history and adventure. Loved our farm tour and cooking class in Santorini. Great to see something on the non-Caldera side of the island and learn more about the island. Our host and driver were locals and passionate about life, culture, and the history of Santorini. The Kim Kim App was fantastic and easy to use. It was great having all of our trip details at our fingertips. Eirini was always responsive. We recommend Kim Kim and Eirini if you are traveling to Greece. We will use Kim Kim for our future trips.

Hotel Reviews

Dimargio Hotel and Spa

Heraklion, Crete

Very pleased with the newer modern hotel in the heart of the city close to everything you want to see. To hotel, while very new, was designed to look like it was built in ancient Crete, with a courtyard and dining area surrounded by old looking brick walls. Nice bar in the lobby and a great breakfast. Can't imagine there is a nicer hotel in the heart of Heraklion.

Authenticity & Character

New facility but designed with the charm of being amongst the ancient ruins.

Location

Five-minute walk from heart of the city and Morosini Fountain.

Staff

Helpful staff. Made dining reservations for us and gave us other tips for visiting the area. Nice bartender in the lobby.

Cleanliness & Comfort

Very new and clean

Ilioperato

Santorini

Great location with amazing views. This location does not have as many tourists walking by, which was nice compared to many of the other hotels we saw. Yet, it was still walking distance to the Fira shops and many nice restaurants. Double sized beds, so smaller than what we are used to, but manageable considering we enjoyed breakfast, drinks, and sunset views from our front porch. Amazing! Also, very nice and attentive staff.

Authenticity & Character

What you expect in Santorini -white building on the cliffs of the Caldera. Smaller rooms, but that adds to the charm of the architecture of being in "old" Santorini.

Location

Quiet, but close to everything you want to do and see. Cannot overstate how nice the views are from the seating areas in front of each room.

Staff

Great staff. Very helpful and attentive.

Cleanliness & Comfort

Very clean.

Urban Stripes Athens

Athens

Large, updated room with couch and kitchen amenities. Great view of the Parthenon from our room. Nice lite balcony to enjoy wine or coffee.

Authenticity & Character

Very new hotel with an apartment feel. Not a traditional hotel lobby, although staff were available to assist with any needs. Felt like be a resident of Athens!

Location

Walking distance to the Parthenon and shopping.

Staff

Very helpful with checking in and restaurant recommendation

Cleanliness & Comfort

Very clean and modern.

Athens City View Urban Suites

Athens

Great location and very nice room. The restaurant downstairs is connected to hotel and the food was great. There are some stairs to deal with, but someone from the hotel or restaurant will usually help you with your luggage.

Authenticity & Character

Modern and clean rooms. Not a traditional hotel with a lobby. More like your own apartment.

Location

Can walk to attractions and restaurants

Staff

Staff arranged for a box breakfast the morning we left because we had a 6:00 flight and the restaurant was not yet open.

Cleanliness & Comfort

Very clean

Activity Reviews

Farm visit with cooking class & winery visit with wine tasting

Santorini

It was nice learning more about the people who live and make a living on Santorini outside of tourism. We learned so much about agriculture and how they grow tomatoes and grapes on a volcanic island. We helped make tomato fritters and enjoyed our meal outside under a big shade tree. Very pleasant.

Quality of Experience

Our host was so passionate about the food they grow and the history of agriculture on the island.

Food

Good fresh food and wine. Just know the meal does not include any chicken, lamb, or protein. Still worth it.

Guides, Drivers and Staff

Very good guide who grows the food we ate. Also, took us on a tour of a small nearby village, Megalochori, which we really enjoyed.

Transport

Again, another great local driver who told us so much about the island, history, culture and more. Learn why the church domes may or may not be painted blue.

Sunset trip to the Temple of Poseidon in Cape Sounion

Athens

Loved our driver. I would recommend this trip be schedule one hour later, or at a time to make sure you are there for sunset. Otherwise, you can see the temple in about 20-30 minutes. It is a long, although beautiful, drive for a short visit. We were there earlier and would have had to wait for over an hour for sunset. However, it was starting to get very busy the closer it got to sunset. We decided to leave and our driver dropped us off at a nice local fish restaurant for dinner. We were the only non-locals at the restaurant, which was fun. It was nice to see some of the area outside of Athens.

Quality of Experience

Getting to know our great drive Costantinos was the best part of this experience.

Guides, Drivers and Staff

Afternoon Acropolis Museum & Acropolis guided tour

Athens

This is a must do if you are visiting Athens. A guide is well worth the expanse. Skip the lines. From what we can tell, it is always busy there, so the guide gets you where you want to go and explains everything. If you can endure the heat, we went very late in the afternoon. When we left, we walked out onto part of Filopappou Hill (I think) and watched the sunset.

Quality of Experience

You are visiting one of the most historical wonders of the world. We happened to visit on July 4th, which was even more fun as we are from the United States. Standing at the center of the birthplace of democracy on our nation's 250th birthday was special.

Guides, Drivers and Staff

We walked from our hotel - 10-minute walk. Guide was very informative.

Transport

Walked

Knossos Palace guided tour

Greece

Great tour. Very informative.

Quality of Experience

Vary good guide. Worth having a guide, as it is very busy.

Guides, Drivers and Staff

Guide and drive make this actively so much more enjoyable.

Transport

Driver was on time - both on pick up and return. Provided water, which was needed the day we visited.

Sea kayaking experience

Santorini

Unfortunately, the actively was canceled because of high winds. Good communication about the situation and offered alternatives, which unfortunately, did not fit our schedule. Refund was processed promptly.

Quality of Experience

Riding on the beach was amazing. It was very hot, so be prepared.

Guides, Drivers and Staff

Guides were great and helped those who were not as experienced with horse.

Transport

The stables offered transportation and had a great young. man as a driver. Long time family owned and operated transport and rental company. As a local, he shared a lot of information about the island/

We had an amazing experience working with Tiago on our trip to Portugal! He made the entire planning process smooth, seamless, and completely stress-free. Every detail of our trip ran like clockwork, from getting picked up from the airport to the hotel accommodations and tours. Tiago was incredibly responsive (even with daily questions we asked him over whatsapp during our vacation), listened to exactly what we wanted, and delivered a perfect vacation. I will definitely book with Kimkim (specifically with Tiago) again and highly recommend his services!"

This trip epitomizes why we use KimKim.
First idea, go to Barcelona to see some of the 2026 Tour de France and continue on. Second idea go early and end the trip in Barcelona, start somewhere else. Hmmm Verona looks interesting.
Contact KimKim and outline a driving trip from Verona to Barcelona over 18 days.
In comes Leslie, a KimKIm Italy travel expert based in Bologna who puts together an amazing itinerary. Stops, tours, things to see, with a few tweaks (for us no wine tours) and then we get to hotel selection. This is where Leslie and team excelled, we stayed at some wonderful places that we would never have found on our own no matter how long we scraped the internet.
Select the hotels, confirm the flights, add one more stop to break up a long driving day and we are good to go.
It all worked. The hotels were amazing, the tours and tour guides (Julien in Avignon was a stand out) were excellent. Working with Annalisa, our daily What’sApp contact, each afternoon we confirmed all the next days activity. We made a last minute change to a pickup point in Barcelona that was handled perfectly.
Memorable stops, Isola Bella ( just go), Avignon, Aigues-Mortes, Girona, cycling heaven. The history is amazing.
This was our 5th KimKim trip and was probably the best and definitely will not be the last.

Hotel Reviews

Hotel Regina

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Palau Fugit

Girona

FAntastic, cannot recommend enough

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hôtel La Casa Pairal

Collioure

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clean comfortable, but strange layout

La Maison Molière

Arles

La Chapelle sur la Sorgue

L'Isle sur la sorgue

Authenticity & Character

Location

Perfect

Staff

Cleanliness & Comfort

Royal Hotel Sanremo

Sanremo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Des Iles Borromees

Stresa

Hotel Accademia

Verona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Gothic Quarter Walk

Barcelona

Avignon Private Guided Walking Tour with a Licensed Guide

Italy

Julien was our favorite tour guide of the trip

Quality of Experience

Guides, Drivers and Staff

History, Legends & Monuments Walk

Girona

Half Day Tour: Isola Bella and Fishermen's Island

Italy

Our favorite tour of the trip Who knew?

Quality of Experience

Guides, Drivers and Staff

Transport

Private Walking Tour of Verona

Italy

We enjoyed our safari tremendously. John, our guide was excellent and we departed as friends would do. We w ere disappointed that in Nakuru there were no flamingos, while the impression had been created. It was a situation going on for some time, based on the extreme high water level nd lack of shallow levels for the flamingos.

Hotel Reviews

Mara serena lodge

masai mara

We enjoyed this hotel very much. The cultural aspects of it were very special.

Authenticity & Character

Cultural aspect. Friendliness of staff.

Location

Quite far, but that is the whole idea of the National,park.

Staff

Friendliness

Cleanliness & Comfort

Egret Savannah Camp

Nakuru

Very nice positioned in a natural environment. Staff is extremely friendly. Accommodation is pleasant.

Authenticity & Character

Location

Well positioned in a natural environment.

Staff

All staff deserve the credit.

Cleanliness & Comfort

Serena Hotel Nairobi

Nairobi

Excellent hotel with very good service. Swimming pool is heated.

Authenticity & Character

Very stylish.

Location

Since we were transported we have no opinion about the location. It was close enough to the airport

Staff

Very personal service.

Cleanliness & Comfort

Activity Review

Sunrise Boat Cruise on Lake Nakuru

Nakuru

There were no flamingos, which was a disappointment.

Anita was great in organizing our special trip to Portugal! She thought of all the details and was available if there were any questions. We truly enjoy all of the private and small group tours she booked for us. Each had a engaging, friendly, educated guide who loved their country and enjoyed sharing it with others. We would highly recommend booking a trip with Anita through KimKim.

Hotel Reviews

Hotel Dom Carlos Park

Lisbon

Tivoli Lagos

Lagos

Tivoli Lagos is a lovely resort with lots of amenities. The room was spacious and clean and the staff friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Albergaria do Calvário

Évora

We loved staying at Hotel Albergaria do Calvario. It is located on a quiet alley within the walls of Evora and close enough to walk anywhere in the city (because you certainly wouldn't want to drive). The room was spacious and clean. And the staff was super friendly. We especially enjoyed the courtyard for breakfast - which was lovely.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Dom Henrique Downtown

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

MeraPrime Gold Design Hotel

Lisbon

The room was small but clean and the people were very friendly!

Authenticity & Character

Location

Easy access to the hustle of the city, but not on a loud and crazy street

Staff

Cleanliness & Comfort

Activity Reviews

The Soul of Lisbon: Fado Dinner Experience

Portugal

It's a must do if just for the cultural experience.

Quality of Experience

Food

Guides, Drivers and Staff

Tasting Évora: A Guided Food & Wine Experience

Portugal

Our first afternoon in Évora was spent with João as he showed us around the walled city and gave us samples of food and wine. What a great way to begin our experience in the area. João was very informative about the city and things to see and do in the following days of our stay. We would highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Walking tour.

4X4 Algarve Sunset Experience

Portugal

If you want an "adventure" then hop into this 4x4 - just don't be much over 5 ft. tall, it was a bit small. The evening was fun, the sunset lovely, and the guide, João Petra, was the best part of the experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Not enough space for the number of people we had.

Foodie Experience in Porto

Porto

What a lovely, informative and fun evening in Porto. João walked us around Porto giving us samples of food, wine, and beer. We shared the evening with a small group of 8 people and had a good time. João loved his city and was happy to share it with us. He gave us lots of information throughout the evening, and advice for the coming days of activities.

Quality of Experience

Food

Guides, Drivers and Staff

Get to Know Lisbon with a Local

Lisbon

Our first afternoon in Lisbon we had a private tour with Philipa. She was very informative and helpful.

Discover Rural Algarve on a 4WD

Portugal

This turned out to be one of our favorite excursions, mostly because of our guide, Rui, and the fact that we had him all to ourselves - a small group tour for just my husband and I. Even though the clouds were in the mountains and we couldn't see far. We roamed around the countryside stopping at different farms and villages. We especially enjoyed our Melosa (honey liquor) tasting and authentic Portuguese lunch.

Quality of Experience

Rui, the guide made the experience.

Food

Guides, Drivers and Staff

Awesome.

Transport

Guided E-Bike Excursion on the Seven Hanging Valleys Trail

Portugal

What was supposed to be a small group tour ended up being a private tour. It was great fun. Beautiful scenery.

Catamaran Boat Excursion to Benagil Caves & Carvoeiro Beach

Portugal

After a couple days delay (which Anita from KimKim handled) we were able to experience the beautiful shoreline from the water. Lovely boat, nice staff.

Peneda-Gerês National Park Experience: Easy Hike & Cultural Experience

Porto

We were expecting a "small group" tour, but ended up being a private tour! Miguel was great! He was knowledgable and friendly, and enjoyed share the beauty of his country.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Douro Valley Highlights: Wine, Olive Oil & River Cruise

Porto

Thelma was a great guide. She was informative and friendly. We went in a small group and it was surprisingly fun. I attribute this to Thelma's enthusiasm.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A Cultural Day Through Tomar & River Cruise

Lisbon

Paulo was a great guide. He was informative and friendly.

Private Day Excursion: Sintra, Cascais & Estoril

Spain

Nuno was an excellent guide. He loves his country and is excited to share all it has to offer. He got to know us so that he could cater the tour around our likes and dislikes, allowing us to spend more time in beautiful gardens and castles that were not busy and less time in popular, but must see sites with big crowds. We truly enjoyed our time with Nuno.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We could not have been more pleased by the handcrafted Italian journey Melanie put together for our family! From a short list of destination choices around the country and our travel dates, she created a trip that included our entire wish list, including a town of our family's heritage, along with local excursions that showcased all the beauty and history Italy has to offer! The support provided by Melanie and Giovanna throughout the trip made each day's adventures flow with ease, allowing us to truly enjoy each experience rather than worry about constantly navigating logistics. Their hard work has left us memories for a lifetime!

This was a bucket list adventure and our bucket overflowed from beginning to end. Melvin and the Kimkim team put our safari together exactly as we requested. We were in very good hands with our driver, John, at the helm. He is knowledgeable, caring, funny and a master at spotting animals we could only have wished to see. He shared stories and culture and local customs. We felt safe at all times. We parted in adoring friendships. We already have a plan to return. Thank you all!!

Hotel Reviews

Sarova Mara Game Camp

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sarova Lion Hill Hotel

Nairobi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Naivasha Sopa Lodge

Nairobi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Skynest Residences by CityBlue

Nairobi

Just a bit loud at night because of street music.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Crescent Island Animal Walk

Kenya

There were several nice ostrich meandering about. One walked past me and brushed her feathers with my arm. How fortunate I was to have such a personal encounter.

Evening Game Drive at Lake Nakuru National Park

Kenya

Hiking / Biking at Hell's Gate National Park

Kenya

Full Day Safari at the Maasai Mara

Kenya

Evening Game Drive at the Maasai Mara

Kenya

Full Day Game Drive at Lake Nakuru National Park

Kenya

The Sheldrick Wildlife Trust - Elephant Orphanage Visit

Nairobi

Relax at leisure

Nairobi

Transfer from Nairobi to Naivasha via the Rift Valley View Point

Kenya

2nd Day Full Day Safari at the Maasai Mara

Kenya

Hot-air Balloon Safari above the Mara

Kenya

Quality of Experience

Guides, Drivers and Staff

Transport

Sunrise Boat Cruise on Lake Nakuru

Nakuru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Game drive in Nairobi National Park

Nairobi

Quality of Experience

Guides, Drivers and Staff

Transport

Our first experience with KimKim has been very positive. We're just back from two weeks in Slovenia, doing a road trip. We wanted a mixture of pre-planning but with some independent travel which Nikola/KimKim gave us. Nikola used our budget to offer a selection of hotels which were then pre-booked along with a hire car and a couple of trips. Thereafter, our time/planning was our own. Nikola was on hand throughout the whole trip on What's App with daily summaries but also responsive when we wanted his advice ad hoc. We couldn't recommend Nikola highly enough - and Slovenia!! Thank you.

Activity Review

Rafting Experience on Soča River

Slovenia

Quality of Experience

Guides, Drivers and Staff

Transport

I think everything went pretty well overall. Our drivers were wonderful and always on time. The tour guide Tony for the Bath walking tour was great. Jamie who drove us from Stratford to Bath, touring through the Cotswolds was wonderful. The gentleman who drove to and from Henley was fantastic. We just had a little minor minor logistics issue with the Oxford tour.

The hotels were very nice. For me as part of a couple, our rooms were the right size for us. I felt for our friend staying in a room as one person, she should get the same size. I understand that maybe UK hotels work differently than my expectations. Maybe kimkim can take this as a suggestion.

Our coordinator Liam was very responsive whenever we had questions or needed some things adjusted.

We had a very lovely time. Thank you.

Hotel Reviews

Apex City of Bath Hotel

Bath

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room was just a little small

The White Swan Hotel

Stratford-upon-Avon

Really lovely, comfortable and wonderful service!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Punting in Oxford

England

This is just so relaxing and wonderful!

Quality of Experience

Guides, Drivers and Staff

Transport

Entry into the Roman Baths

Bath

Quality of Experience

Guides, Drivers and Staff

Oxford University & City Tour with Alumni Guide

Oxford

This was very informative and almost TOO much info. We spent an hour in one college and based on the description we weren't sure how it was all going to be fit in. We were a little overloaded so we politely excused ourselves at a good point.

Quality of Experience

Guides, Drivers and Staff

A Private Classic City Walking Tour of Bath

Bath

Tony met us at the hotel and he was wonderful. Very knowledgeable and professional. The description listed on our itinerary was a little different: it specifically said Dan and that there was a drive involved? However, Tony just walked us around and gave us a fabulous overview of the town.

Quality of Experience

Guides, Drivers and Staff

A Classic Cotswolds Private Driver Guide - South Cotswolds

England

Jamie was amazing and very professional. Great stops and history! Very accommodating to our needs.

Quality of Experience

Guides, Drivers and Staff

Transport

We appreciated that KimKim booked our train tickets, half-fare Swiss Passes, and hotels, and suggested excellent places to visit: Lucerne, Mt. Pilatus, Interlaken, Jungfrau, Geneva, Zermatt, Zurich, the Matterhorn, a farm and cheese tour in Lucerne (exceptional), a tour to a gorge and waterfall from Interlaken, and a tour to Rhine Falls & Stein am Rhein from Zurich.
We did have a couple of problems, though. Unfortunately, we missed our train after we landed at the airport from New York to Zurich because our flight had been delayed. We should have had a flexible train ticket, so that we could have taken any train, but instead had a ticket that was for a specific one. We ended up having to buy train tickets ourselves, even though we had already paid for the ones that had been booked for us.
In addition, the tour that we were booked on to visit Gruyere ended up being very unpleasant because the description of the tour that was presented to us and the actual tour were very different. I don't think much care was taken for our comfort or expectations in that instance. For those reasons, I can only give a so-so rating for the planning of our trip.

Hotel Reviews

Hotel Adler Zürich

Zürich

Beautiful hotel in a great neighborhood. Transportation was very nearby, so it was easy to go anywhere we wanted.

Authenticity & Character

Beautifully designed hotel with lovely murals on the walls

Location

Niederdorf neighborhood, full of interesting shops and restaurants.

Staff

Staff was very helpful and friendly

Cleanliness & Comfort

Bellerive Zermatt

Zermatt

This was a beautiful hotel in a convenient area. Zermatt is small, so it was easy to get anywhere. We enjoyed sitting on the terrace outside the room.

Authenticity & Character

Beautifully designed.

Location

Very easy to walk everywhere

Staff

Great, helpful staff. One of the staff members steered us to a beautiful scenic walk from the Furi cable car stop.

Cleanliness & Comfort

Jade

Geneva

The room was small, there was no air-conditioning, the bathroom was small and I needed a step-stool to get into the bathtub/shower. The breakfast was only OK, but there was a nice garden that you could sit in to eat it.

Authenticity & Character

Location

It was in an interesting neighborhood, with lots of ethnic food, which we did take advantage of. It was a long walk to the "old town" neighborhood.

Staff

Extremely helpful and friendly staff.

Cleanliness & Comfort

Metropole Hotel Interlaken

Interlaken

The hotel was nice, but there was no air-conditioning, which made it uncomfortable in the 90 degree temperature.

Authenticity & Character

It was a high rise, right across from a big meadow where para-gliders land. We had a terrace where we could sit and enjoy watching them coming from high up and land softly in the meadow. We also had a beautiful view of Jungfrau from the terrace.

Location

It was on the main street so it was easy to walk to wherever you wanted to go. There was also a free bus system that you could use if you didn't want to walk

Staff

Very helpful - explained how to get places and how to use the bus system.

Cleanliness & Comfort

Ameron Luzern Hotel Flora

Luzern

Beautiful hotel, exceptional staff, comfortable air-conditioned room, really good breakfast, very well-located - walkable to everything.

Authenticity & Character

Very beautiful hotel

Location

It is very close to the bridge that takes you to the "old town" area. Lots of good restaurants nearby. Close to the train station, bus station and port area.

Staff

They we’re friendly and extremely helpful

Cleanliness & Comfort

Activity Reviews

Welcome to Geneva!

Geneva

Geneva is a beautiful city and well worth visiting.

Quality of Experience

Transport

the tram system is easy to use

Chocolate and cheese tour in Gruyere!

Geneva

We enjoyed the tours of the chocolate and cheese factories, but the village of Gruyere is very touristy. There's castle worth visiting, but the rest of the village is restaurants and tourist shops.

Quality of Experience

There should be separate trips for people who just want to go to the chocolate and cheese factories and not go on the train ride.

Guides, Drivers and Staff

We were on the bus from 3 :00- 6:25 before we returned to Geneva. We had no restroom available to us during that time

Transport

There should be a different tour for people who are not taking the train ride.

Rhine Falls & Stein am Rhein medieval village (Shared Group Tour)

Switzerland

The falls are touristy, but very worth visiting. We enjoyed the walk to and from the falls. Then we went to a very charming old village called Stein am Rhein. Definitely, unique.

Quality of Experience

Guides, Drivers and Staff

Our guide was very informative and you could tell that he enjoyed telling us about the town we visited.

Transport

comfortable bus

Lake, gorge & waterfall tour around Interlaken!

Switzerland

We went to the quaint village of Brienz, went to a gorge with a waterfall and near a historic hotel which we visited, then to Lake Thun where we went on a walk along the lake.

Quality of Experience

Guides, Drivers and Staff

Transport

Lucerne small group Farms Tour & Cheese Tasting

Lucerne

Our guide was fantastic. She took us up a funicular to an area of outside of Lucerne with dairy farms and beautiful scenery. We went on a walk through the area and stopped in some farms where we interacted with cows and ate some fresh cheese. Highly recommended.

Quality of Experience

Our guide was full of information and was fun to talk to. She led us on a walk through a beautiful area that we wouldn't have found on our own

Guides, Drivers and Staff

Highly recommend this tour. Our guide was terrific.

Transport

We went on a bus, up a funicular and came down on a very unique elevator from the top of a mountain.