Kimkim Trip Reviews

4.8
Based on 18,921 ratings
Read 18,921 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Paris and Southeast France - You Gotta Go
France | Sep 23 - Oct 10, 2025

J
James H.
Middleton, WI | Reviewed on Nov 01, 2025
We had a wonderful 17 days in France - Paris 4 days, Aix-en-Provence 4 days, Avignon 3 Days and back to Paris for another 6 days. Still may have wanted another day in Paris! Mostly met our expectations for the budget we provided. Private drivers and tour guides were all VERY timely (and if going to be even a minute late - they called to let us know.) Accommodations were mostly good - certainly clean and functional - but locations could have been better. But these are things one... Read more

We had a wonderful 17 days in France - Paris 4 days, Aix-en-Provence 4 days, Avignon 3 Days and back to Paris for another 6 days. Still may have wanted another day in Paris! Mostly met our expectations for the budget we provided. Private drivers and tour guides were all VERY timely (and if going to be even a minute late - they called to let us know.) Accommodations were mostly good - certainly clean and functional - but locations could have been better. But these are things one learns from going to these new places. After this trip we know the arrondissements to stay in next time.
Our best tour with A la Francaise (Aix and Avignon) was the e-bike adventure through the Luberon Valley - highly recommend. Don't miss seeing Pont du Gard, and the Calanques (from Cassis). We also left the south of France with a much better appreciation of Rhone valley wines.
Our best tour guide was Stefane from our Food and Culture tour in Paris - ask for Stefane, he is a fountain of information and a fun guy. We had this tour on the fourth day in Paris - really wanted it on the first day - that much useful infomation! The Seine River Dinner Cruise was a little campy but really well done, and the sights at night - beautiful.
Paris still has much in store for us . The entire city is basically an art museum - with a great subway system to get you around (only sane way to go). Traditional French cooking is amazing and have duck as often as you can (even had a duck burger!)

Hotel Reviews
Aparthotel Adagio Paris Montmartre
Paris
Authenticity & Character
Modern decor - no real charm
Location
Montmartre is great to visit - but staying there has it's drawbacks.
Staff
Helped us when needed
Cleanliness & Comfort
Hôtel de l’Horloge
Avignon
Authenticity & Character
Upon asking we discovered a quaint "living room" where we were able to dine in with our good from the La Halles !
Location
Definitely in the heart of the city - lots going on around us.
Staff
Throughout France we find that staff doesn't tell us much about what is available in the hotel. Of course if we spoke French we would probably get more information.
Cleanliness & Comfort
Aparthotel Adagio
Aix-en-Provence
Authenticity & Character
It's new construction -
Location
Near the edge of old city - just felt too far away
Staff
Cleanliness & Comfort
Laundry available which was requested
Hôtel A La Villa des Artistes
Paris
Authenticity & Character
Nice hotel tucked into a side street in a busy area.
Location
Lots going on - good Metro access.
Staff
Cleanliness & Comfort
Split living - stairs up to the bedroom and tub access could be an issue for some people.
Activity Reviews
Moulin Rouge Evening Performance
Moulin Rouge Evening Performance
Paris

It was a production - Las Vegas show I cannot understand. We thought it would be a more retro show - but I guess they have to compete with everybody else and offer something spectacular. Hundred costume changes - good feats of strength (contortionist freaked us out!)

Quality of Experience
Guides, Drivers and Staff
Transport
We walked there
Self Guided Tour of the Palace of Versailles (Tickets are not included)
Self Guided Tour of the Palace of Versailles (Tickets are not included)
Paris

Did not do this - but went to Musee des Artes et Metiers instead. Very cool museum dedicated to vintage science and technology - as only the French can do it. Beautiful housing and displays.

Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris

As I said in the summary review - campy and touristy - but you should do it. The the lit bridges and buildings were beautiful from the water. Also getting a peek at the party and private boats along the water - seeing how the Monied party in Paris. Singer was great, food very good, service passable. But you do this for the sightseeing at night.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Les Puces - Flea Market in Paris
Les Puces - Flea Market in Paris
Paris

Wasn't worth the effort to get there. Lots of transient vendors selling the same old junk - not sure anybody was buying. Found the brick and mortar antique shops in the area - nice stuff - but no deals.

At leisure: The Covered Passages of Paris
At leisure: The Covered Passages of Paris
Paris

Interesting area and shops. Also an amazing restaurant (again with the duck burger.)

The Richelieu Library at Your Own Pace
The Richelieu Library at Your Own Pace
Paris

Beautiful facility and museum. Museum has great explanations of how they acquired the holdings - some of which are extremely rare. A quite way to spend an few hours before lunch.

Camargue Day Tour
Camargue Day Tour
Avignon

Our guide from Avignon - Emile - was very pleasant, and the bird sanctuary was very interesting - but there was a lot of driving involved. The jeep tour from Aigues-Mortes was OK - but it is primarily ag land - we see a lot of that at home! The city (Aigues-Mortes) is completely walled and in good shape. Neat town.

Quality of Experience
Guides, Drivers and Staff
Transport
Jeep was rough - for what we saw, not quite worth the effort.
Châteauneuf-du-Pape Afternoon Wine Tour
Châteauneuf-du-Pape Afternoon Wine Tour
Avignon

We did learn much about wine in the Rhone river valley - ChatduPape being the star. Both houses different approach to the same product. Interesting

Montmartre
Montmartre
Paris

Sunday afternoon - cra cra. People everywhere. Monday morning - pleasant walk about till around 11:00 when the buses started arriving.

Afternoon Saint-Rémy, Les Baux & Pont du Gard Experience
Afternoon Saint-Rémy, Les Baux & Pont du Gard Experience
Avignon

Pont du Gard - amazing. Saint Remy - meh Les Baux - had a nice Aperol spritz -

Luberon E-Bike Adventure: Hilltop Villages
Luberon E-Bike Adventure: Hilltop Villages
Aix-en-Provence

A beautiful and vibrant valley in rural France - with may hilltop villages. E-bikes were the way to go.

Quality of Experience
Getting into rural France - biking is such a great way to experience the scenery and see these small towns.
Guides, Drivers and Staff
Thomas was very nice - I do wish we could have gone a bit slower though. With everyone on E-bikes, if I stopped to look at something I might have lost the group.
Transport
Bikes operated very well, Thomas' driving very calm
Cassis Day Trip with Calanques Boat Cruise (Ticket not included)
Cassis Day Trip with Calanques Boat Cruise (Ticket not included)
Aix-en-Provence

Mostly a drive to a seaside village - but the boat trip is a must if you go.

Quality of Experience
Guides, Drivers and Staff
Transport
Saint Germain Gourmet Food Walk
Saint Germain Gourmet Food Walk
Paris

This was our favorite guide - Stephane. Really provided us a great introduction to Paris and French food and French culture. Well thought out organization of the tour, and we were taken to some seriously legit food purveyors (candies, pastries, bread, cheese, and meats.) Additionally - we've been on food tours before where the guide promises to send all the information on where we went and what we ate - Stefane followed through and actually did it.

Quality of Experience
The guides unending knowledge about food and cuture.
Guides, Drivers and Staff
His enthusiasm, excellent English, and love of French food.
Transport
We were walking - Guide was on time to the meeting location.
Champagne Region Day Trip with Tastings
Champagne Region Day Trip with Tastings
Paris

Good tour - lots of time in the car driving to Reims and back to Paris. But tour guide did take us to two distinctly different champagne houses in the area: one producing 15000 bottles/year - and one 10000 bottle a DAY. If you like champagne both places are worth seeing. Our guide Enzo shared his Paris dining guide (Google Map) and this is how I found out about duck burgers!

Quality of Experience
We love champagne - do seeing
Guides, Drivers and Staff
Really nice guy. Drove like a maniac, but he had to - just to keep up with the rest of Paris drivers.
Transport
Didn't like the traffic jam! But outside the city, it was great.
Musée de l'Orangerie: Entrance tickets & Audioguides
Musée de l'Orangerie: Entrance tickets & Audioguides
Paris

Really a lovely museum with some really impressive works of art. But be ready for a hundred Instagram posers looking for that perfect shot in front of the Monet. It gets annoying - try to find a really really slow day to go!

Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Nov 04, 2025
Hi James-
Thank you so much for sharing your incredible 17-day journey through France! It’s wonderful to hear that your itinerary—from the elegance of Paris to the charm of Aix-en-Provence and Avignon—offered such memorable experiences. We’re thrilled that our private drivers and guides helped make your trip smooth and stress-free, and we appreciate your kind words about their punctuality and professionalism.
Your feedback on accommodations and location is truly valuable. It’s all part of... Read more

Hi James-
Thank you so much for sharing your incredible 17-day journey through France! It’s wonderful to hear that your itinerary—from the elegance of Paris to the charm of Aix-en-Provence and Avignon—offered such memorable experiences. We’re thrilled that our private drivers and guides helped make your trip smooth and stress-free, and we appreciate your kind words about their punctuality and professionalism.

Your feedback on accommodations and location is truly valuable. It’s all part of the learning curve when exploring new places, and we’re glad you now have a clearer idea of where you’d like to stay next time. That kind of insight is exactly what makes future travels even better.

We’re especially delighted that the e-bike adventure through the Luberon Valley stood out—it’s one of our favorites too! And thank you for highlighting Stefane; we’ll be sure to pass along your praise. He’ll be thrilled to know he made such a lasting impression.

Your tips—from Pont du Gard and the Calanques to Rhone Valley wines and duck burgers—are spot on and will surely inspire other travelers. Paris truly is a living art museum, and we’re so glad it still holds more for you to discover.

We hope to welcome you back soon for another adventure—perhaps with that extra day in Paris next time!

Thanks
Liz, Dili, Kate, and the rest of the France team!

Spot on Trip Planning!
Japan | Oct 16 - Oct 30, 2025

Chris
Chris O.
Los Angeles, CA | Reviewed on Nov 01, 2025
Kimkim made our trip to Hokkaido and Osaka so easy and enjoyable! We were able to customize the experience to what our interests were and our guide in Hokkaido, Jenny, absolutely was one of the best parts. Jenny was observant to our needs and informative about the local culture. Being a little detail-oriented, it gave me a little anxiety of 'letting go' from planning the whole trip however, Angel was extremely responsive and able to assist with any questions, whenever we needed help. Read more

Kimkim made our trip to Hokkaido and Osaka so easy and enjoyable! We were able to customize the experience to what our interests were and our guide in Hokkaido, Jenny, absolutely was one of the best parts. Jenny was observant to our needs and informative about the local culture. Being a little detail-oriented, it gave me a little anxiety of 'letting go' from planning the whole trip however, Angel was extremely responsive and able to assist with any questions, whenever we needed help.

Hotel Reviews
Mitsui Garden Hotel Ginza Premier
Tokyo

The location is near the center of Ginza so lots of convenient shopping/dining.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Osaka Excel Hotel Tokyu

This hotel is convenient to the Hommachi train station and is centrally located for all of your Osaka activities. We had a Superior Double Room and the accommodations are cozy but comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms are a bit cozy and there's really no closet so you end up living out of your suitcase but they do an amazing job.
Noboribetsu Onsen Dai-ichi Takimotokan

I wish we could have stayed here longer. Our room was spectacular, with a private onsen on our balcony, overlooking Hell Valley and the beautiful color-changing foliage! The Premium Twin room was spacious, the amenities were first-class and the Kaiseki dinner and set breakfast were out of this world.

Authenticity & Character
You could wear your provided yukata to your meals.
Location
Our room, in the West Building, overlooked Hell Valley and beautiful fall foliage.
Staff
Cleanliness & Comfort
Nozo Hotel
furano

We had a Deluxe King room which had a little sitting space. The team at this property was so welcoming and helpful. We took advantage of the in-room massages with Naomi and she did an outstanding job with relaxing us after a long day of sightseeing. Their Sugi Spa is beautifully designed. There is a dry sauna and a cold plunge, which was extra enjoyable to unwind with.

Authenticity & Character
Location
Staff
The staff at this hotel went out of their way to accommodate your needs. We had arrived by private car so did not have transportation to get around town. The front desk agent called us a cab to go to the cheese factory one afternoon and they had us call them to order a cab for the return ride. It was convenient and made it easy for us! They were also responsive to our requests for the in-room spa appointments. The restaurant staff was super enjoyable to converse with.
Cleanliness & Comfort
Cross Hotel Sapporo
Sapporo

This property is centrally located with lots to do in the area and easy to get to the train station. Make sure to take time to enjoy the beautiful onsen! There's a nice quiet space next to the onsen that overlooks the city. The breakfast buffet was well done as well.

Authenticity & Character
Location
It was close to the train station.
Staff
Cleanliness & Comfort
Activity Reviews
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

We had a great time experiencing the local foods with Hide!

Quality of Experience
Guides, Drivers and Staff
Hide was genuine and a wonderful guide!
Transport
Full Day Noboribetsu Hell Valley and Date Jidaimura Tour
Full Day Noboribetsu Hell Valley and Date Jidaimura Tour
Noboribetsu

We went to see a couple of the shows at Date Jidaimura, the Samurai show along with a Geisha show. Both were interesting and the staff did a nice job. Jenny helped capture some nice photos of us and took us to the foot bath near Hell Valley.

Quality of Experience
Guides, Drivers and Staff
Transport
Biei Discovery: Blue Pond and Shirahige Falls
Biei Discovery: Blue Pond and Shirahige Falls
Biei

We really enjoyed seeing the Pond and Falls. We happened to catch it on a good day when the sun was out but I understand that the color changes with the weather so you may want to be mindful of that.

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse in A Sea of Flowers: Farm Tomita Tour
Immerse in A Sea of Flowers: Farm Tomita Tour
Furano

Although the weather was a bit rainy and cold, it was still beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Leather goods experience in Otaru
Leather goods experience in Otaru
Otaru

We had a personalized experience, making a key chain as well as a tray and the overall experience was fun and we came away with a couple of useful souvenirs. It would have been nice to know the relevance of the leather to Otaru.

Quality of Experience
Any information on what makes the leather so important to Otaru.
Guides, Drivers and Staff
More information
Sapporo City Discovery with Genghis Khan BBQ and Sapporo Beer Tasting
Sapporo City Discovery with Genghis Khan BBQ and Sapporo Beer Tasting
Sapporo

We loved learning more about Sapporo with Jenny! We were able to see many different sights and Jenny was helpful and made it a fun experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Nov 01, 2025
Hi Victor & Chris, Thank you so much for taking the time to share such a wonderful review! I’m delighted to hear that you had an amazing time exploring Japan and that the trip went smoothly across all the cities. It was a pleasure working with you to bring your itinerary together, and I’m happy to know that our support made your experience enjoyable and stress-free. I will share more guidance and resources in some self-guided activity sections, so that people can better understand and plan... Read more

Hi Victor & Chris,

Thank you so much for taking the time to share such a wonderful review! I’m delighted to hear that you had an amazing time exploring Japan and that the trip went smoothly across all the cities. It was a pleasure working with you to bring your itinerary together, and I’m happy to know that our support made your experience enjoyable and stress-free.

I will share more guidance and resources in some self-guided activity sections, so that people can better understand and plan these parts according to their needs.

The English proficiency of our drivers also needs to be improved a bit. We will immediately bring this suggestion to the supplier's attention so that our clients can have a better experience.

Once again, thank you for taking the valuable time to share your opinions and suggestions with us.

Wishing you and your family all the best in your future travels, and I hope we’ll have the chance to plan another adventure together!

Warm regards,

Angel

Fantastic trip!
Peru | Oct 15 - Oct 28, 2025

deborah
deborah c.
Dallas, TX | Reviewed on Oct 31, 2025
Fantastic trip! Liz helped me put together a custom trip tailored to our wishes and found ways to keep the costs in check with our budget. In addition, the two times we had questions while on the trip, Lizbeth was incredibly responsive and assisted us immediately. We enjoyed visiting Arequipa, Colca Canyon (which included a homestay with a lovely couple), Cusco, Ollantaytambo, Rainbow Mountain, Machu Picchu and Lima. In each location, we enjoyed tours - some private and some in small... Read more

Fantastic trip! Liz helped me put together a custom trip tailored to our wishes and found ways to keep the costs in check with our budget. In addition, the two times we had questions while on the trip, Lizbeth was incredibly responsive and assisted us immediately. We enjoyed visiting Arequipa, Colca Canyon (which included a homestay with a lovely couple), Cusco, Ollantaytambo, Rainbow Mountain, Machu Picchu and Lima. In each location, we enjoyed tours - some private and some in small groups. Our tour guides, especially William in Cusco, Jaqueline in Machu Picchu and Julie in Ollantaytambo were fantastic and went above and beyond by sharing additional information about Peru, it's culture and people. We learned so much from each one. Our biggest highlights were Machu Picchu - seeing 3 different circuits as well as the Inca Bridge and Huayna Picchu Mountain hike - and Rainbow Mountain. We'd highly recommend working with Kimkim, Andean Travel Experience as they did an awesome job!

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Nov 07, 2025

Hi Deborah,
Thank you so much, Deborah! I’m really happy to hear you had such a wonderful trip. It was a pleasure helping you plan it, and I’ll be sure to share your lovely words with the team and guides. 😊
Please take care!
Liz.

Best trip ever
Germany | Oct 19 - Oct 30, 2025

David
David H.
Dallas, TX | Reviewed on Oct 31, 2025
This was an incredible trip. Clemens, Andrew and everyone we worked with were outstanding. Each of our individual tour guides were first rate. Will definitely book again through KimKim and recommend to my friends and family Read more

This was an incredible trip. Clemens, Andrew and everyone we worked with were outstanding. Each of our individual tour guides were first rate. Will definitely book again through KimKim and recommend to my friends and family

Hotel Reviews
Aria Hotel Prague
Prague

Cool art. Art deco

Authenticity & Character
Location
Staff
More personabke
Cleanliness & Comfort
Hotel Sans Souci Wien
Vienna

Fabulous favorite hotel entire trip.

Authenticity & Character
Location
Staff
Very helpful.
Cleanliness & Comfort
Spa was incredible.
Hotel am Mirabellplatz Salzburg
Salzburg

Good location dark and dated

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leipziger Hof Innsbruck
Innsbruck

Great location

Authenticity & Character
Ski lodge
Location
Staff
Cleanliness & Comfort
Platzl Hotel - Superior
München

Under construction. Good service good location.

Authenticity & Character
Great location great serice
Location
Central location
Staff
Cleanliness & Comfort
Clean the caroet
Activity Reviews
Prague Food Adventure: A Half-Day Culinary Journey
Prague Food Adventure: A Half-Day Culinary Journey
Prague

Our favrite activity and tour. Leona was so informative and interesting.

Quality of Experience
Food
The food and beer hall. Leona was so good!
Guides, Drivers and Staff
Transport
Privately Guided  Tour Old Town Prague & Prague Castle
Privately Guided Tour Old Town Prague & Prague Castle
Prague
Quality of Experience
Guides, Drivers and Staff
En-Route Activity: Český Krumlov on the way!
En-Route Activity: Český Krumlov on the way!
Slovakia
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour: Melk, Dürnstein & Aggstein  🚗🏰🍇
Private Guided Tour: Melk, Dürnstein & Aggstein 🚗🏰🍇
Austria

Beautifull

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Schönbrunn Palace
Exploring Schönbrunn Palace
Vienna

Love Josef!

Quality of Experience
Guides, Drivers and Staff
Transport
Spanish Riding School Training
Spanish Riding School Training
Vienna

Not interesting.

Quality of Experience
Oh
Guides, Drivers and Staff
Transport
Didn't enjoy
🎵 Magical Vienna: Classical Concert Extravaganza 🎶
🎵 Magical Vienna: Classical Concert Extravaganza 🎶
Vienna

We didn't make it. Too tired and too hard to get to. Overschedulded

Quality of Experience
Skipped/missed it completely
Guides, Drivers and Staff
Skip the show
Transport
Had to walk too far away missed it
Highlights of Vienna: Walking Tour
Highlights of Vienna: Walking Tour
Vienna

Josef was a great historian and guide

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Hallstatt & Salzburg with private driver guide
Day Trip to Hallstatt & Salzburg with private driver guide
Austria

Antonio was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Salzburg City Tour: Discover the Magic ✨
Salzburg City Tour: Discover the Magic ✨
Salzburg

Helpful and informative

Quality of Experience
Guides, Drivers and Staff
Transport
 Private City Tour: Discover Innsbruck's Alpine Charm 🏰🏔️
Private City Tour: Discover Innsbruck's Alpine Charm 🏰🏔️
Innsbruck

On our own for one day then shirt tour next am.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Neuschwanstein Castle and Lindernhof
Day Trip to Neuschwanstein Castle and Lindernhof
Munich

Great day trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Great car. Great tour
Ghost Tour of Munich: Discover the medieval history
Ghost Tour of Munich: Discover the medieval history
Munich

Fun tour!

Quality of Experience
Guides, Drivers and Staff
Transport
We walked and she met us in the hotel.
Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Nov 09, 2025
Dear David,
What a joy to read your words! I’m thrilled that you had such an incredible journey across Germany, Austria, and beyond. It was a true pleasure crafting your itinerary together with Andrew and our team. I’ll be sure to share your compliments with all the guides—Josef, Antonio, and Leona will be delighted to hear they made your experience so memorable.
Thank you for traveling with us through KimKim, and for recommending us to your friends and family. I look forward to helping you... Read more

Dear David,
What a joy to read your words! I’m thrilled that you had such an incredible journey across Germany, Austria, and beyond. It was a true pleasure crafting your itinerary together with Andrew and our team. I’ll be sure to share your compliments with all the guides—Josef, Antonio, and Leona will be delighted to hear they made your experience so memorable.

Thank you for traveling with us through KimKim, and for recommending us to your friends and family. I look forward to helping you plan your next European adventure—perhaps a Christmas market escape or a summer journey along the Danube!

Warm regards,
Clemens

Pork chop vacationers
Portugal | Oct 4 - Oct 18, 2025

P
Patty D.
Canada | Reviewed on Oct 31, 2025
I wanted to share how much we enjoyed our recent trip to Portugal. From the initial planning stages through our departure, the entire experience was fabulous. Our guides were incredibly knowledgeable and personable. The cooking class, which included meeting at the market in the Algarve to shop for ingredients and being hosted in their home, was an incredible experience that I would highly recommend. The Ponta da Piedade by Boat Excursion was also excellent; it was easy to find the... Read more

I wanted to share how much we enjoyed our recent trip to Portugal. From the initial planning stages through our departure, the entire experience was fabulous.

Our guides were incredibly knowledgeable and personable. The cooking class, which included meeting at the market in the Algarve to shop for ingredients and being hosted in their home, was an incredible experience that I would highly recommend. The Ponta da Piedade by Boat Excursion was also excellent; it was easy to find the location, and we experienced no issues. The Lisboa Pessoa Hotel in Lisbon was beautiful. Our private tour of Sintra and Pena Palace with our guide for our small group of four was also wonderful.

After leaving Lisbon, we followed Kimkim's suggestion to visit Nazaré, a beautiful surf town with stunning beaches and cliffs. Porto was vibrant and full of life, and I highly recommend the foodie tour we took, which introduced us to traditional foods and authentic local restaurants. Our trip concluded with wine tasting and sightseeing in the Douro Valley.

We truly loved Portugal and feel there is so much more to explore.

Local specialist: Emily Boles
Emily
Emily Boles
Local specialist in Kimkim HQ | Replied on Nov 13, 2025

Thanks so much for your review, Patty! It was so fun working with your group, and I'm glad you all had a wonderful time. I love to hear that the cooking class is something you recommend, it's so nice connecting with the locals and trying their cuisine! There's truly so much to see in Portugal — I hope you're ready to plan your next trip. 😆

First Iceland experience
Iceland | Oct 22 - Oct 26, 2025

K
Kenneth W.
Newark, NJ | Reviewed on Oct 31, 2025

Our travel co ordinator, Guðmundur Óli provided us with an itinerary which enabled us to experience the beauty and character of Iceland. Each day provided a different facet of Iceland's natural beauty & contrast. Additionally, all of the details which are critical for a stress free experience were taken care of. Guðmundur Óli provided an excellent level of service.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Oct 31, 2025

Thank you so much for the kind review Ken. I'm really happy to hear that the trip went well and I do hope to see you in Iceland soon again :)

Lucie gave us excellent service in planning a...
Germany

Vickie
Vickie D.
Ashburn, VA | Reviewed on Oct 31, 2025

Lucie gave us excellent service in planning a fourteen day trip to Germany. She diligently listened to our choices of destinations and accommodated all of our changes. She was not only quite friendly, competent and knowledgeable, but patient, working with a senior couple.

I would highly recommend her!

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Nov 03, 2025

Dear Vickie,

Thank you so much for your nice words! I appreciate a lot!

Looking forward to work again with you!

I wish you all the best,
Lucie

10 days in Provence
France | Oct 19 - Oct 28, 2025

Virginia
Virginia B.
Seattle, WA | Reviewed on Oct 31, 2025
Audrey was easy to work with, prompt in her responses and adaptable to our needs. Our private tour in the Camargue was a highlight of the trip. Alex was enthusiastic and incredibly knowledgeable. Le Negresco in Nice was extraordinary and worth the extra expense. Our private driver from Arles to Nîmes was so kind. He gave us a tour of Nîmes, the Jardin du Fountain, while we waited to pick up our rental car. The flexibility in our itinerary allowed for lots of exploring on our own which was... Read more

Audrey was easy to work with, prompt in her responses and adaptable to our needs. Our private tour in the Camargue was a highlight of the trip. Alex was enthusiastic and incredibly knowledgeable. Le Negresco in Nice was extraordinary and worth the extra expense. Our private driver from Arles to Nîmes was so kind. He gave us a tour of Nîmes, the Jardin du Fountain, while we waited to pick up our rental car. The flexibility in our itinerary allowed for lots of exploring on our own which was important to us.

Hotel Reviews
Hotel Le Negresco
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cezanne
Aix-en-Provence
Authenticity & Character
Location
Request room off street.
Staff
Cleanliness & Comfort
Room and bathroom were not clean. Live mouse in breakfast area.
La Maison Volver
13200
Authenticity & Character
Lovely staff, good breakfast, clean spacious rooms.
Location
The location is good for walking the town but too loud for sleeping.
Staff
Very helpful and kind.
Cleanliness & Comfort
Clean room, comfortable bed. Just loud due to location on main street
Activity Review
Self-guided exploration of Aigues-Mortes and Safari in Camargue
Self-guided exploration of Aigues-Mortes and Safari in Camargue
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Nov 04, 2025

Dear Virginia,

I am glad you liked the Camargue National Park. Off the beaten track, this is one of my favourite destinations in my region! He was very nice to build this program for you.
I wish you all the best,
Audrey

The trip was great.
Morocco | Nov 22 - Nov 25, 2024

Joannie
Joannie N.
Canada | Reviewed on Oct 31, 2025
The trip was great. We really appreciated how smoothly the transport from the hotel to various activities worked out. It was well organized. We enjoyed our day in the mountains and meeting some locals. I really want to go back! Mohamed was great Read more

The trip was great. We really appreciated how smoothly the transport from the hotel to various activities worked out. It was well organized.

We enjoyed our day in the mountains and meeting some locals. I really want to go back!

Mohamed was great

Hotel Review
2Ciels Boutique Hotel
Marrakech

Cure place. The pool was under renovations when we went

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Marrakech Cultural Guided Tour
Marrakech Cultural Guided Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family
Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Oct 31, 2025

Hi Joannie,

Thank you so much for sharing your lovely feedback. We’re very happy to hear that you enjoyed your trip and that everything went smoothly with the transport and activities. It’s wonderful that you had such a great experience in the mountains and enjoyed meeting the locals; those moments truly capture the heart of Morocco.

We also appreciate your note about the hotel pool and will make sure to keep that in mind for future stays.

It was a real pleasure having you with us, and we’d be delighted to welcome you back whenever you decide to return.

Warm regards,
Mohamed

Barcelona was magical!
Spain | Oct 23 - Oct 28, 2025

Kathryn
Kathryn M.
Seattle, WA | Reviewed on Oct 31, 2025

Barcelona was magical! The food tour with Gabbi was outstanding the Barcelona cooking school with incredible recipes of Cadillac custard and pie by Johannes was well worth the time and effort! One of the best photo houses in Barcelona was the Mesa house where we had a delicious meal simple that went along with the enchanting music. I will definitely come back to Barcelona.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Dec 16, 2025

Thank you so much for sharing your experience! So happy to hear that Barcelona felt truly magical. It’s wonderful to know you enjoyed the food tour with Gabbi and the cooking class with Johannes—those hands-on culinary experiences are such a special way to connect with the city. 😀

I loved hearing that the food, music, and atmosphere made it such a memorable evening. Thank you for traveling with us, and we are happy to help you plan your next visit to Barcelona or see you on a future kimkim trip! 🙌

Perfect Trip to Turkey
Turkey | Oct 13 - Oct 24, 2025

Catherine
Catherine S.
Los Angeles, CA | Reviewed on Oct 31, 2025
Berat collected information about what was important to us and then planned an amazing 12 days in Turkey. She took the work and worry out of trip planning. Every detail was executed without a hitch, including pickups, hotel stays, private guide, meal reservations, and activities. Our guide, Volcan, helped us to understand the long history of Turkey and the many sites we visited from Istanbul to Cappadocia to Konya to Pamukkale. He demonstrated a profound understanding and communicated easily. Read more

Berat collected information about what was important to us and then planned an amazing 12 days in Turkey. She took the work and worry out of trip planning. Every detail was executed without a hitch, including pickups, hotel stays, private guide, meal reservations, and activities. Our guide, Volcan, helped us to understand the long history of Turkey and the many sites we visited from Istanbul to Cappadocia to Konya to Pamukkale. He demonstrated a profound understanding and communicated easily.

Hotel Reviews
Mövenpick Izmir
Izmir

A large hotel, one block from the water, near many restaurants, and a short walk to city sites. We were welcomed with alacrity.

Authenticity & Character
This is a large hotel that so less about character and more about functionality, which is fine.
Location
Ocean in front and city everywhere.
Staff
Our check in was thorough and welcoming.
Cleanliness & Comfort
Super clean room and common areas. Heating system was turned on and air conditioning was turned off, so the room was warm despite open window.
Doğa Thermal Hotel & Spa
Denizli

Pamukkale’s draws visitors to thermal waters and ancient ruins. The Doğa Hotel was located nearby and had pools for guests.

Authenticity & Character
Location
The sites are a short drive away.
Staff
Cleanliness & Comfort
Novotel Konya
Konya

Standard large hotel on the outskirts of Konya.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Taskonaklar Cappadocia
Nevsehir

The decor of this hotel was more like a gorgeous curated home. With an entry, spacious bathroom, and bedroom with a sitting area, it was enormous. Breakfast was authentic Turkish cuisine, delicious. Staff gave us tips on where to eat nearby.

Authenticity & Character
Turkish rugs and decor and local building materials made this hillside hotel fit into the local landscape.
Location
What a view of the Pigeon Valley!
Staff
Cleanliness & Comfort
The Bank Hotel
Istanbul

The Bank Hotel is in a former bank building on the financial street, so it has lots of character and it is beautifully designed and decorated inside. The location allowed easy proximity to many areas in the city. The room was comfortable and the breakfast was delicious. Staff was attentive.

Authenticity & Character
Lovely details throughout the hotel: high ceilings, crown moldings, original elevators and staircases.
Location
Many areas were within walking distance and the above ground train to The Hagia Sophia and Grand Bazaar was nearby.
Staff
Front desk, dining room, housekeeping, and doormen were friendly and helpful.
Cleanliness & Comfort
Activity Reviews
Visit Zeyrek Cinili Hamam: Relaxing Turkish Bath + Beautiful Museum
Visit Zeyrek Cinili Hamam: Relaxing Turkish Bath + Beautiful Museum
İstanbul

Organized and thorough bathing experience. My skin was smooth and moisturized afterwards. The refurbished building is gorgeous.

Quality of Experience
Guides, Drivers and Staff
Our driver took us from the hotel to the hamam and back. He was on time and knew his way around the city.
Transport
Clean van.
Explore the Sultanahmet Square, Blue Mosque + Hagia Sophia
Explore the Sultanahmet Square, Blue Mosque + Hagia Sophia
İstanbul

A trip to Istanbul would be incomplete without a visit to these sites. The above ground train got us there easily and our guide, Volcan, gave us the history of the place as well as key spots for pictures. A nearby restaurant was suggested and it was delicious.

Quality of Experience
Guides, Drivers and Staff
Volcan was a wealth of information.
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Oct 31, 2025

Dear Catherine,
Many thanks for your review, we appreciate it! So glad to hear you had a great time in Turkey with us. We look forward to hosting you in the future for a second round!
Best,
Berat

great itinerary for our Japan hike
Japan | Oct 23 - Oct 29, 2025

Courtney
Courtney F.
Seattle, WA | Reviewed on Oct 30, 2025

Ilse set up a great itinerary for our Japan hiking and Kyoto trip. The hotels were a perfect fit for us and it was sooo easy to travel by train because she’d set up all the tickets. We always had the correct fare!
On our Nakasendo trail hike the directions with pictures of each turn and the GPS track made for a relaxed experience. Pre booked taxis were invaluable because it turned out some towns only had a few drivers to transport all the hikers!
Thank you for such a great service.

Local specialist: Ilse Montald

We had an oustading two week trip In Portugal...
Portugal | Oct 1 - Oct 14, 2025

J
John S.
Columbus, OH | Reviewed on Oct 30, 2025
We had an oustading two week trip In Portugal & Madeira! (Five days in Lisbon with various tours; 3 days to Algarve with a rental car, 1 day in Evora & 3 days to Madeira. This is want we wanted and may be very different from others.) Joao fully customized our long awaited trip to Portugal based on our wishes and particular needs. He did an outstanding job, was very patient, detailed, and provided excellent communication along the way. In addition to several guided tours, Joao provided... Read more

We had an oustading two week trip In Portugal & Madeira! (Five days in Lisbon with various tours; 3 days to Algarve with a rental car, 1 day in Evora & 3 days to Madeira. This is want we wanted and may be very different from others.) Joao fully customized our long awaited trip to Portugal based on our wishes and particular needs. He did an outstanding job, was very patient, detailed, and provided excellent communication along the way. In addition to several guided tours, Joao provided great material and suggestions for the days on our own. Joel (Joao's partner at My Lisbon Holidays) was a great driver & guide to numerous points around Lisbon!

We think the Kimkim model of working with local tour groups who deeply know the area is great; meaning whether you need a cutomized package for Portugal, Iceland, or xxxx, you will work with the local experts! Also you can do as much or as little on your own as you want; knowing the overall framework of your trip (hotels, airport pickup, guded tours, and rental car) has been assembled by people who have done it many times before. (Our hotel in Madeira was OUTSTANDING!!)

Thank you Joao & Joel!!

Hotel Reviews
Vila Gale Evora
Evora

Very good hotel, excelent breakfast; good facilities and grounds. Good central location. Helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Porto Mare
Funchal

One of the best hotels we've stayed in around the world! Excellent room with Outstanding views, private patio, endless breakfast buffet. Excellent chpice of onsite restauramts. very helpful staff.

Authenticity & Character
Outstanding!
Location
Right on coast, execellent views, central location for day trips. Palm trees and pools.
Staff
very helpful
Cleanliness & Comfort
everything tip top!
Lagos Avenida Hotel
Lagos

Good room and GREAT breakfast. Good central location.

Authenticity & Character
Location
central area
Staff
Cleanliness & Comfort
HF Fénix Urban
Lisbon

Good room, great breakfast, helpful staff.

Authenticity & Character
Good functional hotel
Location
relatively central area; close to airport
Staff
Cleanliness & Comfort
Activity Reviews
Cascais & Sintra Guided Visit
Cascais & Sintra Guided Visit
Portugal

The highlight of our time in Lisboa. Great full day with wonderful sights, great lunch restaurant, and great guide.

Quality of Experience
Guides, Drivers and Staff
Great guide (Joel)!
Transport
comrtable Mercedes van
Dinner with Live Fado Music
Dinner with Live Fado Music
Lisbon

This is a cannot miss activity for Posrtugal! Good food and woderful music!

Quality of Experience
Food
good variety of food and plenty of it!
Guides, Drivers and Staff
Algarve Caves Boat Tour
Algarve Caves Boat Tour
Portugal

Highlight of our aalgarve trip. This was Outstanding!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Lisbon
Half-Day Guided Tour of Lisbon
Lisbon

Joel is an excellent guide with thorough knowledge of Lisboa. Always helpful

Quality of Experience
Guides, Drivers and Staff
Execcelny guide (Joel)!
Transport
Mercedes van; very comfortable
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Oct 30, 2025

Thanks, John! You just made my day.
I'm glad you had a good time here.

Everyone at Kimkim will be happy to read your review as well.
I'll pass along your kind words to Joel :)

Wish you all the best.

Norway: An amazing adventure
Norway | Oct 16 - Oct 29, 2025

Ashley
Ashley K.
Atlanta, GA | Reviewed on Oct 30, 2025
Mar planned our perfect getaway to Norway. Two weeks with train travel, cruises, and planes to see Oslo, Røros, Trondheim,Tromso, Longyearbyen, and kirkenes. She hit all our highlights as requested with a price range that was within our budget. We had a couple minor hiccups (not related to kimkim planning) and their emergency number was personally manned with resolutions within 15 min. Will definitely use again. They made it so easy! Read more

Mar planned our perfect getaway to Norway. Two weeks with train travel, cruises, and planes to see Oslo, Røros, Trondheim,Tromso, Longyearbyen, and kirkenes. She hit all our highlights as requested with a price range that was within our budget. We had a couple minor hiccups (not related to kimkim planning) and their emergency number was personally manned with resolutions within 15 min. Will definitely use again. They made it so easy!

Hotel Reviews
Radisson RED Hotel, Oslo Airport
Ullensaker

Great rooms so close to the airport. Made our one night layover perfect before starting home. The restaurant seemed very understaffed at dinner leading to some ppl getting upset. We luckily didn’t have anywhere else to be so no issue for us. Breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Snowhotel Kirkenes

Loved staying at the snow hotel for the experience! Once in a lifetime! Wish there had been a little more explanation at check in about what to expect but they did have a tour and explanation for everyone later in the day. They do have a lounge that was very private if you can’t get sleep in the snow hotel you can go there to get warm or more comfortable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Havila Capella

Great state rooms. Great food. The staff were very accommodating. The views were amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Polar Hotel Spitsbergen
Longyearbyen

Great place to stay. Centrally located. Great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Polar
Tromsø

Great hotel. Close to most things. Staff were very helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Solsiden
7042

Great location. Close to lots of food options and right on the river.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bergstadens Hotel
Røros

Such great character! The people were friendly and everything was clean. Short walk to everywhere

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

Easy walk to most of the major sights. Staff was nice and food was awesome!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gamme Northern Lights Cabins
Bjørnevatn

So cozy with great views!

Authenticity & Character
Location
Staff
Everyone was so nice and helpful
Cleanliness & Comfort
Activity Reviews
 King Crab Safari
King Crab Safari
Kirkenes

Great time. The traps are pre-baited and you ride out and watch them pull the traps up. So many crabs!! And eating them was obviously amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Early Husky Sledding (Oct-Nov)
Early Husky Sledding (Oct-Nov)
Kirkenes

The dogsledders are so nice and helpful. The dogs were friendly and loved to get attention. Amazing experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Wildlife and Glacier Cruise
Wildlife and Glacier Cruise
Longyearbyen

Great tour with amazing guides! The views of the glacier were amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided afternoon tour around Longyearbyen and surroundings
Guided afternoon tour around Longyearbyen and surroundings
Norway

Maxim was an amazing guide who has lived in Longyearbyen for many years. Very knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Reindeer Feeding & Northern Lights Experience
Reindeer Feeding & Northern Lights Experience
Tromsø

The Sami were so friendly and have such amazing history.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Oslofjord Sightseeing Cruise by Traditional Boat
Oslofjord Sightseeing Cruise by Traditional Boat
Oslo

Great views of the city by boat. We really enjoyed hearing about the history and seeing the sights

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Nov 07, 2025

Dear Ashley,
Thank you so much for your thoughtful review - and for sharing your photos with us! :))
I’m thrilled to hear that your two-week Norway adventure was everything you hoped for and that everything went smoothly along the way.
It was such a pleasure helping plan this journey for you, and I’d be delighted to assist whenever you’re ready for your next adventure.
Warmest regards,
Mar

Great trip to Norway!
Norway | Oct 17 - Oct 28, 2025

Wiley
Wiley C.
Ashburn, VA | Reviewed on Oct 30, 2025
We had a terrific trip to Norway and all of the kimkim team did a great job! One of my travel fears is being underway and encountering a snag. How can I easily get it resolved? Twice we needed help and the kimkim 24/7 service team came through quickly and decisively. Read more

We had a terrific trip to Norway and all of the kimkim team did a great job! One of my travel fears is being underway and encountering a snag. How can I easily get it resolved? Twice we needed help and the kimkim 24/7 service team came through quickly and decisively.

Hotel Reviews
Scandic Ishavs Tromso

For us, seeking a luxury trip experience, this was just so-so. But great location with amazing views.

Authenticity & Character
Location
Staff
Very indifferent.
Cleanliness & Comfort
Home Hotel Bryggen
Bergen

From the moment we entered reception we were not happy. We were trying to book a luxury trip to Norway and this was clearly a budget hotel. Not at all what we wanted. And our first room was a dungeon looking at the side of the adjoining building. kimkim customer service was able to get us an upgraded room that was much better but we still found NOTHING to like about this place. Terrible way to start our trip to Norway.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sorrisniva Arctic Wilderness Lodge
Alta

Wow wow wow! This is a great lodge in an ideal wilderness setting. Great views- Yes, great staff- Yes, gourmet food- Yes! We loved this place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Reindeer Feeding & Northern Lights Experience
Reindeer Feeding & Northern Lights Experience
Tromsø

Another excellent excursion. It was great to learn more about the Saami people and customs, but really cool to be able to feed a herd of reindeer (40-50?).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Northern Lights Hunt by Boat
Northern Lights Hunt by Boat
Tromsø

We should not have gone on this excursion. It was a run down , cramped boat with a rag tag crew. And very unsafe. We felt like this should not be offered by kimkim.

Quality of Experience
Husky Puppy Training Visit
Husky Puppy Training Visit
Tromsø

One of our top 3 experiences in Norway. Boy we loved this. It is located in a very scenic spot. They had a very friendly and helpful staff but more importantly some 170 dogs! And we got plenty of time to play with them. And the provided lunch was very good and delivered in a very nice traditional building.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Northern Lights Dinner Cruise
Northern Lights Dinner Cruise
Tromsø

Yes- we finally saw the northern lights! Very nice tour boat and crew. The dinner was good, Even though they had a large crowd on board the boat was big enough to not feel crowded.

Quality of Experience
Northern Lights Hunt
Northern Lights Hunt
Alta

We are conflicted on this. The weather was far less than optimal- it was snowing. So we ended up driving around in a van for 3 hours basically doing nothing. For any lights "hunt" the issue is what to do when the weather is just not cooperating. Like no chance of seeing lights.

Quality of Experience
Guides, Drivers and Staff
Transport
Winter Whale Watching Excursion
Winter Whale Watching Excursion
Alta

Wow, one of the coolest experiences we have ever had on vacation! Our captain was just amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Hardangerfjord & Waterfalls Day Trip
Private Hardangerfjord & Waterfalls Day Trip
Bergen

Our guide, Arne, was the best guide we have ever had. We had a great day with him. He is a local and was very knowledgeable, enthusiastic, and really treated us as VIP's. And we were surprised at how much we enjoyed the visit to Viking village.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Nærøyfjord Cruise & Flåm Railway Day Trip
Private Nærøyfjord Cruise & Flåm Railway Day Trip
Bergen

Our guide, Arne, was the best guide we have ever had. We had a great day with him. He is a local and was very knowledgeable, enthusiastic, and really treated us as VIP's.

Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Walk with a Local
Cultural Walk with a Local
Bergen

Fernando was an excellent guide even though he is from Ecuador (how is this a local?)

Quality of Experience
Guides, Drivers and Staff
Transport
Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen

Fun thing to do and great views.

Quality of Experience
Explore Bergen
Explore Bergen
Bergen

Fernando was an excellent guide and we enjoyed the tour.

Quality of Experience
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Nov 24, 2025
Thank you so much for taking the time to share such a detailed review of your Norway trip, Wiley. We’re thrilled to hear that so many experiences—from the Sorrisniva Arctic Wilderness Lodge and whale watching to the Flåm Railway and Reindeer Feeding—left a lasting impression. It’s wonderful that guides like Arne and Fernando made your days so memorable with their knowledge, enthusiasm, and personal touch. We also greatly appreciate your honest feedback regarding accommodations and certain... Read more

Thank you so much for taking the time to share such a detailed review of your Norway trip, Wiley. We’re thrilled to hear that so many experiences—from the Sorrisniva Arctic Wilderness Lodge and whale watching to the Flåm Railway and Reindeer Feeding—left a lasting impression. It’s wonderful that guides like Arne and Fernando made your days so memorable with their knowledge, enthusiasm, and personal touch.

We also greatly appreciate your honest feedback regarding accommodations and certain excursions. While we’re glad our team could help with room upgrades in Bergen and support you quickly when challenges arose, we take all comments seriously and will continue working with our partners to ensure a consistently high standard, including assessing experiences like the Northern Lights Hunt by boat. Your insights are invaluable in helping us improve for future travelers.

Thank you again for trusting KimKim for your adventure and for highlighting both the standout moments and areas for improvement. We’d be delighted to assist with your next journey whenever the time comes!

Warm regards,
Alex

Amazing trip to acotlans
Scotland | Oct 16 - Oct 29, 2025

E
Elise L.
Newark, NJ | Reviewed on Oct 30, 2025
Although we livwd wvwrywhwre we went Isle of Sky and the coastal towns of the East Neuk were magical! We could not have had a more perfect trip! Our travel agent Tatiana was superb, “shadowing” us every day to make sure everything was right. Read more

Although we livwd wvwrywhwre we went Isle of Sky and the coastal towns of the East Neuk were magical! We could not have had a more perfect trip! Our travel agent Tatiana was superb, “shadowing” us every day to make sure everything was right.

Hotel Review
The Dowans Hotel of Speyside
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Bespoke Private Isle of Skye Tour
Bespoke Private Isle of Skye Tour
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tetiana Smal

Nordic Wonder
Norway | Sep 23 - Oct 1, 2025

Jennifer
Jennifer L.
Los Angeles, CA | Reviewed on Oct 30, 2025
This was a great trip. First of all, I'm sure we were lucky by having sunny or "almost sunny" weather for 7 days. My husband and I were thrilled with Anna's responsiveness and ability to modify our trip as a few unforeseen things such as a strike at KLM for baggage handling that changed our inbound flight. It really is worth it to have local expertise that can arrange hotels and transport in Norway. Also, it is important that you do your own research before reaching out to KimKim so that... Read more

This was a great trip. First of all, I'm sure we were lucky by having sunny or "almost sunny" weather for 7 days. My husband and I were thrilled with Anna's responsiveness and ability to modify our trip as a few unforeseen things such as a strike at KLM for baggage handling that changed our inbound flight. It really is worth it to have local expertise that can arrange hotels and transport in Norway. Also, it is important that you do your own research before reaching out to KimKim so that they can know what exactly you want to see and where to go. Norway is beautiful, the people are friendly, and the accommodations and transport are excellent. Again, the experience using KimKim, especially with Anna, was excellent. Bergen was lovely, Balestrand and Flåm railway breathtaking, Oslo is a fascinating city. Our guide, Stig, in Oslo, took us for an unbeatable off the main path tour - great! So much to see - we hope to go back to see even more of Norway.
Go and see the fjords for yourself!

Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Oct 31, 2025

Hi Jennifer!
Thank you so much for your lovely review and the 5 stars! I'm delighted to hear you enjoyed your trip — and that the weather treated you kindly too! 😊 It was a pleasure helping you with this trip, and I’m glad the itinerary and local arrangements made for a smooth journey and was memorable.
Wonderful to hear you loved Bergen, Balestrand, Flåm, and Oslo — and I'll be sure to pass your kind words on to Stig. We’d be more than happy to welcome you back whenever you’re ready to explore even more of Norway!
Warm regards,
Anna

Lau and Fernando in Buenos Aires excellent gu...
Argentina | Oct 15 - Oct 25, 2025

D
Denise M.
Chicago, IL | Reviewed on Oct 29, 2025
Lau and Fernando in Buenos Aires excellent guides Christian in El Calafate excellent guide Gaston in Iquazu falls excellent guide Read more

Lau and Fernando in Buenos Aires excellent guides

Christian in El Calafate excellent guide

Gaston in Iquazu falls excellent guide

Hotel Reviews
Iguazu Jungle Lodge Hotel
Puerto Iguazu

Our favorite hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Huentala Hotel
Mendoza
Authenticity & Character
Location
Staff
Helpfulness
Cleanliness & Comfort
Calafate Parque Hotel
El Calafate
Authenticity & Character
Location
Cliseness
Staff
Language barrier. Overcharged for cocktails and wouldn’t correct the charge.
Cleanliness & Comfort
Bromelia Hotel Boutique
Buenos Aires

This was my least favorite hotel. The room was very small and basic. Not what I expected at all

Authenticity & Character
Location
Clarity about the definition of “comfort “. There was a misunderstanding
Staff
Cleanliness & Comfort
Cleanliness very good. Comfort was disappointing. No chair to sit in. The a/c was fickle.
Activity Reviews
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina
Quality of Experience
Guides, Drivers and Staff
Gaston was excellent
Transport
Full-Day Wineries in Uco Valley
Full-Day Wineries in Uco Valley
Mendoza
Quality of Experience
Food
Guides, Drivers and Staff
Sol very good guide
Transport
Half-Day Nativo Experience
Half-Day Nativo Experience
El Calafate
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nautical Safari tour
Nautical Safari tour
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Perito Moreno Glacier
Full-Day Perito Moreno Glacier
El Calafate

Too long

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

The host questioned our tip level. Told us it wasn’t enough. Overcharged us for drinks

Quality of Experience
Host not so pushy
Food
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

Kai was excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from EZE Airport to Buenos Aires Hotel - service just for Hannah & Matthew
Transfer from EZE Airport to Buenos Aires Hotel - service just for Hannah & Matthew
Buenos Aires
Half-Day The Argentine Experience Dinner
Half-Day The Argentine Experience Dinner
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Claudia Salvato
Claudia
Claudia Salvato
Local specialist in Buenos Aires | Replied on Nov 12, 2025
Denise & Family,
Thank you so much for taking the time to share your feedback.
It's great to see that you had such positive experiences with your guides, we’ll be sure to pass along your kind words to each of them! ♥
We’re sorry to hear that your stay at Bromelia Hotel Boutique in Buenos Aires did not meet your expectations. We truly appreciate your comments regarding the room size and comfort level: your input helps us a lot. We value your feedback and thank you again for helping us... Read more

Denise & Family,
Thank you so much for taking the time to share your feedback.
It's great to see that you had such positive experiences with your guides, we’ll be sure to pass along your kind words to each of them! ♥

We’re sorry to hear that your stay at Bromelia Hotel Boutique in Buenos Aires did not meet your expectations. We truly appreciate your comments regarding the room size and comfort level: your input helps us a lot.

We value your feedback and thank you again for helping us improve. We hope to welcome you back for another trip to Argentina in the future, with an even more seamless experience 😊✈️

Best,
Claudia

This is our second trip using Kimkim. What w...
Morocco | Oct 8 - Oct 18, 2025

R
Rosalind L.
Denver, CO | Reviewed on Oct 30, 2025
This is our second trip using Kimkim. What we like about kimkim is that it allows us to design our own trip yet takes over the work of bookings and guides and travel. This works well for an immersive visit on our own timeline without the unwanted aspects of group travel. Majid was our travel specialist for our trip through Morocco. With Majid, we planned the trip in a back and forth exchange. He set up an intial trip based on our desired places to visit, lodging and experience. He was... Read more

This is our second trip using Kimkim. What we like about kimkim is that it allows us to design our own trip yet takes over the work of bookings and guides and travel. This works well for an immersive visit on our own timeline without the unwanted aspects of group travel. Majid was our travel specialist for our trip through Morocco. With Majid, we planned the trip in a back and forth exchange. He set up an intial trip based on our desired places to visit, lodging and experience. He was efficient, listened, and had good ideas. He was patient and responsive to the changes we wanted. Ultimately, we devised a trip that suited us, one that took us to our cities and areas of choice: Rabat, Mesnik, Fes, Essauria, Marakesh, The Atlas Mountains, The Saharan Desert. We were assigned to Mostafa as our overall guide and driver. He was wonderful, always available, and helped us understand the Moroccan culture and sites. We even enjoyed a most delicious Couscous with his family. His driving was excellent. Eric and I highly recommend him. Asram, our guide in Rabbat was exceptional, Rashid in Essuiaria was very good.

Hotel Review
Villa de l'Ô
Essaouira
Activity Reviews
Dine with a Local Family
Dine with a Local Family
Morocco

Excellent experience. Our family was delighful and made sure we had an interpreter to heighten our experience.

Private transfer from Casablanca Airport to Rabat via Casablanca City
Private transfer from Casablanca Airport to Rabat via Casablanca City
Morocco
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Nov 12, 2025
Hello Rosalind,
Thank you so much for sharing your wonderful review and for choosing Kimkim again for your travels , this time through Morocco. It was truly a pleasure helping you design your itinerary and seeing it come together in a way that matched your interests and pace.
I’m delighted to hear that you enjoyed the journey from Rabat to the Sahara, and that Mostafa, Assam, and Rachid each contributed to making your experience so memorable. Mostafa will be especially happy to know how much...
Read more

Hello Rosalind,
Thank you so much for sharing your wonderful review and for choosing Kimkim again for your travels , this time through Morocco. It was truly a pleasure helping you design your itinerary and seeing it come together in a way that matched your interests and pace.
I’m delighted to hear that you enjoyed the journey from Rabat to the Sahara, and that Mostafa, Assam, and Rachid each contributed to making your experience so memorable. Mostafa will be especially happy to know how much you appreciated his hospitality and the time spent with his family , sharing a traditional couscous meal is such a special way to experience Moroccan culture.
Your kind words mean a lot to all of us here, and I’m so glad that the balance between independence and guided support worked well for your travel style.
Thank you again for your trust and recommendation. I hope our paths cross again on another adventure ; Morocco will always welcome you back!
Best,
Majid

Lovely trip with a few amendments
Italy | Oct 10 - Oct 25, 2025

Joyce
Joyce L.
Boston, MA | Reviewed on Oct 29, 2025
Communicated a number of times with Kimkim during the trip with changes that would improved the experience. Please let me know if I need to repeat these. The trip overall was lovely. A few snafus with hotel, transport and experience. Nothing that could not be rectified. Read more

Communicated a number of times with Kimkim during the trip with changes that would improved the experience. Please let me know if I need to repeat these.

The trip overall was lovely. A few snafus with hotel, transport and experience. Nothing that could not be rectified.

Hotel Reviews
The Glam
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Imago Plus Bari
Bari

We did not stay here. Was very close brushing when our driver dropped us at an apt building that did not indicate it was lodging. N one greeted us. All communications were via text or phone calls as we waited to hear that the hotel had double booked. Had to lug our luggage 7 blocks to an apt . Directions to enter the outer doors let alone the apt were not clear. Apt was lovely nice we were settled.

Authenticity & Character
Location
Staff
In person discussion when problems arise with customers
Cleanliness & Comfort
Relais Le Clarisse Rome
Rome

In Travestre, where the locals live. Was a great experience… had a fantastic room with a beautiful terrace.

Authenticity & Character
Location
Out of downtown Rome but easily accessible by a walk. Just what we wanted
Staff
Cleanliness & Comfort
Relais Il Chiostro di Pienza
Pienza

Charm , creativity Fort and views of Tuscany! Would stay here next time we are in country

Authenticity & Character
An ancient convent with updated amenities. Loved this hotel
Location
Staff
Cleanliness & Comfort
Villa Nardi Florence
Firenze
Authenticity & Character
Location
N the hill, out of downtown and away from crowds of tourist. Beautiful setting
Staff
Cleanliness & Comfort
Palazzo Vitturi
Venice

Paid attention to our needs. Had trouble with plumbing (not unusual in Venice) resolved with ease and finesse . So very gracious. Hotel was clean mfortable and accessible to all we did.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
From Fountains to Forums: Explore Rome by Golf Cart
From Fountains to Forums: Explore Rome by Golf Cart
Rome

Claudio listened to our request to see his Rome. Just a fantastic tour

Quality of Experience
Guide tailored our tour to what we requested. Was a joy to learn about the history from a personal perspective
Guides, Drivers and Staff
Loved Claudio
Truffle Hunting  Experience in the Woods of Tuscany
Truffle Hunting Experience in the Woods of Tuscany
Italy

The tour was fabulous. A must do. Our scheduled ride to the estate did not show up. A British couple took pity on us and brought us to the estate for the tour. We were told at the estate that we needed a driver to take us to the truffle hunting forest. Other guests took pity on us yet again and gave us a ride. Make sure a driver is assigned to the guest for the entire day eliminating the “pity part” aspect. Otherwise, that activity was enchanting.

Quality of Experience
Food
Guides, Drivers and Staff
Guides were fantastic. Driver was nonexistent.
Transport
Tuscan Excursion: Siena & San Gimignano with Wine Tasting
Tuscan Excursion: Siena & San Gimignano with Wine Tasting
Italy

Not sure f anyone ever said they did not enjoy Tuscany. Enchanting!

Quality of Experience
Our driver, Marco, gets driver f the year. Remarkable man
Guides, Drivers and Staff
As above
Transport
Made in Florence: A Journey Through the City’s Artisan Heritage
Made in Florence: A Journey Through the City’s Artisan Heritage
Florence

We learned so very much from our guide. She was engaging and entertained my historical questions and comment.

Quality of Experience
Guides, Drivers and Staff
Florence Market Walk & Tuscan Cooking Experience
Florence Market Walk & Tuscan Cooking Experience
Florence

When can we go again? This is a must do when in Florence.

Quality of Experience
The tour of the market prior to the cooking was a great connection.
Guides, Drivers and Staff
Jennifer was informative and engaging
A Venetian Lagoon Experience: Rowing Through Venice’s Quiet Canals
A Venetian Lagoon Experience: Rowing Through Venice’s Quiet Canals
Venice

Best activity n the water! Skip the gondola rides. This is Italy. Wished we had known prior that this was a female owned nonprofit whose mission is to preserve the art f bateaux rowing.

Quality of Experience
Guides, Drivers and Staff
Eleanor’s was an excellent trainer
Venice after Dark: A Cicchetti & Wine Experience
Venice after Dark: A Cicchetti & Wine Experience
Venice

Truly enjoyed our visit and so appreciative of the thee members of our party understand our tardiness. We had a lovely time with our guide. He was an excellent host providing food and wine pairing details along with historical perspectives. A delightful evening.

Quality of Experience
Small group and guide who is excited to share with information. Delightful
Food
Great variety and so very fresh. Explanation was fun
Guides, Drivers and Staff
Transport
We could use GPS better. No fault but ours
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Nov 26, 2025
Hi Joyce! Thank you so much for taking the time to share such a thoughtful and detailed review and those awesome photos!! I truly appreciate all your feedback, and I’m very glad to hear that your trip was great :) As already explained to Sharon, regarding the situation in Bari, I want to clarify that the issue was an internal error on the hotel’s side. We reconfirmed all accommodations and services prior to our travelers’ arrival, and everything was correctly confirmed on our end. Still, I’m... Read more

Hi Joyce! Thank you so much for taking the time to share such a thoughtful and detailed review and those awesome photos!! I truly appreciate all your feedback, and I’m very glad to hear that your trip was great :) As already explained to Sharon, regarding the situation in Bari, I want to clarify that the issue was an internal error on the hotel’s side. We reconfirmed all accommodations and services prior to our travelers’ arrival, and everything was correctly confirmed on our end. Still, I’m sorry for the inconvenience you faced on arrival and for the confusion with the entrance and directions. Thank you again for traveling with us and for sharing such honest insights. Best regards, Bea.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.