Kimkim Trip Reviews

I cannot express the amount of ease and comfort we had with our trip to Crete. Effie listened to everything I requested and stayed in my budget. The hotels she chose were absolute perfection. A big shout out to the team over at SanSal in Chania, what a great place to stay! Every driver we had provided so much additional knowledge to our journey. Bill made the drive to Elafonisi beach an absolute highlight of our trip - so much care and comfort went into making sure we had a good time and the conversation along the way was a once in a lifetime, that is probably the most standout day among many stand out days. Kimkim rolled with some last minute schedule additions, some forgotten items at a hotel earlier in our trip, and they literally had our needs addressed before we even realized what we were going to need. We are at the stage in our lives that organizing a trip like this independently would add more tension and more stress during our vacation, having to navigate the tiny ancient streets and windy mountain and costal roads would have made the trip a point of contention and stress for us. Knowing that we had assistance when we needed it and safe and thoughtful tour groups and drivers was such a gift.

Hotel Reviews

Palmera Beach Hotel & Spa

Hersonissos

The location is perfection, the staff is so friendly, the breakfast is great. The bed was very comfortable, well appointed gym, nice pool area.

Authenticity & Character

A great beach side venue with all the comforts

Location

Right along the coast and within walking to great restaurants and venues.

Staff

Helpful and kind

Cleanliness & Comfort

Great bed, a/c worked great

Ethereal White Resort

Heraklion

Really beautiful hotel with great services and amenities.

Authenticity & Character

Very stylish and the rooms were beautiful and comfortable

Location

Within walking of old town and the coast.

Staff

Helpful and kind

Cleanliness & Comfort

Bed was ridiculously comfortable

SanSal Boutique Hotel

Chania

This hotel was the star of the vacation. The views are an absolute dream, the staff was friendly and helpful and fun! I am already fantasizing about the next time I get to come to this hotel

Authenticity & Character

The rooms were excellent, the roof top pool and bar were such a fun time.

Location

Right on the coast, walking distance to the old town, walking distance to the beaches and sea side tavernas

Staff

Everyone at this hotel made our stay fun and inviting, from providing helpful tips to booking reservations, to just fun conversations, these folks are top notch!

Cleanliness & Comfort

Our room was so cared for and kept tidy every day for us

Activity Reviews

Knossos Palace and Museum Small-group Mythological Tour from Heraklion

Heraklion

A small group tour is the way to visit this cultural, mythic, and historic site.

Quality of Experience

Guides, Drivers and Staff

Our driver had so much great insight and shared information with us along with the guide. The guide was top notch and was so passionate about the history of Knossos. Their love and passion for it was contagious.

Transport

I felt so safe, everything was on time and the driver shared his own stories with us.

The Exotic Private Tour of Elafonissi Beach

Chania

This was probably the highlight of the trip. Easily one of the most beautiful beaches we have ever been to.

Quality of Experience

The private driver thought of literally everything to make this a pleasurable and memorable day. He provided an umbrella, sand mats, waters, a snack. It was all just so perfect.

Guides, Drivers and Staff

Great conversations, knowledge about the land we were driving through, tips for future visits, Bill was an amazing human that I am so glad I had the opportunity to meet.

Transport

Safe drive, comfortable drive. I am so glad that I did not try to make that drive as a foreigner. I felt so comfortable with someone who knows the roads.

Cretan Wine and Olive Oil Small-group Experience

Chania

I am so glad I went on this excursion. I learned so much about olive oil production, the nuances of flavor and I was able to see beautiful country as well. The vineyards were so beautiful and peaceful. We received such great hospitality. I loved the food, the wine, all of it.

Quality of Experience

I felt pampered and spoiled.

Food

Guides, Drivers and Staff

The driver shared so much great information with us about Greek history and current events, it really felt immersive.

Transport

Janelle and the KimKim team provided an amazing experience for my parents. They were extremely satisfied with the accommodations, itinerary, drivers and guides.

Thank you, Janelle for your patience and help for organizing! They can’t wait for their next adventure.

The best part of the trip was my guide and my driver. Both were knowledgeable, pleasant, and extremely helpful. Lisa did a great job arranging the trip late in the season. The experiences she arranged were excellent. My only disappointment was the hotel at the beach. There was very poor air conditioning, the towels were AWFUL and the staff was not particularly helpful. While the location was great, I would not stay at that hotel again.

Hotel Review

Hotel Mercier

Amsterdam

Hotel Mercier was great.The location is perfect for exploring central Amsterdam. The staff is very friendly and and helpful. My room was large by European standards. The mattress was way too soft and the topper moved during the night. The hotel itself is beautiful and tastefully decorated. I enjoyed the breakfast in the bright and airy restaurant. I would return to the Hotel Mercier.

Authenticity & Character

The furnishings and collectibles

Location

Very close to major attractions and to public transport.

Staff

The waiter at breakfast and the front desk staff were terrific.

Cleanliness & Comfort

The bed and mattress were too soft and not of great quality to me.

Activity Reviews

Amsterdam - Anne Frank House

The Netherlands

Seeing this house and Anne Frank’s diary and letters was very moving.

Quality of Experience

Amsterdam - Van Gogh Museum

The Netherlands

I love Van Gogh’s work and really enjoyed touring the museum.

Quality of Experience

Amsterdam - Dinner cruise

Amsterdam

The cruise was a lovely way to see Amsterdam. The captain was really nice and welcoming and our waitress was great and shared interesting information about the city. The dinner was delicious and accompanied by good wine. I highly recommend this experience.

Quality of Experience

The waitress. She enlivened the evening with her enthusiasm and knowledge.

Food

The sea bass was excellent as was the arugula salad.

Amsterdam - Private Grand Dutch Food & History Tour

The Netherlands

This was a very fun, interesting and informative experience. I enjoyed the guide very much and would highly recommend this experience. The food was excellent, especially the Indonesian satay.

Quality of Experience

Guides, Drivers and Staff

My guide was really great. I learned a lot from him and enjoyed the experience because of his enthusiasm and knowledge.

Public transport pass the Netherlands (OV chip card)

The Netherlands

Aisha’s a great public transport system and the OV card made it easy to access the system

Explore Zaanse Schans

The Netherlands

The windmills are fasciitis see and learn about.i had no idea of the role they played in Dutch industry.

Guides, Drivers and Staff

Maarten was a wonderful driver. I enjoyed seeing Edam and learning more about the Netherlands from him.

Amsterdam - Rijksmuseum

The Netherlands

This museum is impressive, well laid out and has an excellent audio tour. The grand masters are worth seeing

Quality of Experience

Transport

Amsterdam has a great public transport system.

Emerson is the best travel agent. He was wonderful at helping us plan our trip to Finland. His knowledge of the country and its environment is superlative. He was quick to understand our preferences and gave us great advice on where to go, how to get there, where to stay and what to do. He is patient and responds to questions and requests quickly — almost immediately — starting with my first communication with him and continuing through planning the trip and even during the trip, when he would check in with us just to see how we were doing.

Once, at about 10PM, we decided we needed a driver for early the next morning. I messaged Emerson. I heard from him 20 minutes later—he scheduled our driver!

He also booked wonderful guides for us, one of the best aspects of our trip—Jonna in Helsinki (she is a historian and seems to know everything about her city), Felipe for the Helsinki design district tour, and Emmi in Tampere. These guides were the best!

We hope to return to this beautiful part of the world. As I told Emerson, when we do — he will be the first to know!

Alicia put together a fantastic adventure for us - I can't sing enough praises. Lots of options, lots of brilliant suggestions, endlessly responsive to our questions and changes in plans. We had the most amazing week.

All of our transportation, travel and bookings went well. If anything, we could have done more on a day than what was planned or coordinated to make some trips more efficient.

Activity Reviews

A Hands-on Cooking Experience: Nigiri Sushi and More

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Authentic Sumo Experience in Tokyo: Enter the Sanctuary

Tokyo

10/10, would recommend to everyone!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fanny was replaced by Aiden but he organized an amazing trip. My highlight was the dog herding sheep shearing near Clifton and the walking food tour in Kinsale. Amazing trip 🇮🇪

Hotel Reviews

The Central House Hotel

Clifden

Great location but no lifts which was a lot with our large suitcases

Authenticity & Character

Location

Cleanliness & Comfort

Randles Hotel Killarney

Co. Kerry

This hotel was beautiful and in a great spot. Staff were welcoming and friendly.

Authenticity & Character

Location

Easy walk into town for shopping, food and drinks

Staff

Cleanliness & Comfort

Very clean

Activity Reviews

Cliffs of Moher Visitor Center tickets

Ireland

Beautiful

Quality of Experience

Guides, Drivers and Staff

Transport

Kylemore Abbey

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Connemara Sheepdog Demonstration

Ireland

Wonderful and fun experience

Quality of Experience

Guides, Drivers and Staff

Transport

Kinsale Private Walking Food Tour

Ireland

Amazing day and the food was incredible

Quality of Experience

Guides, Drivers and Staff

Transport

Hi,
Rinalda planned an amazing trip for my husband and I our daughter, son in law and 2 1/2 year old granddaughter. From picking up the car to every stop on our itinerary, everything was well thought out and there were no issues with accommodation's which were all in great places. We thoroughly enjoyed Iceland and would recommend Kimkim to everyone we know.

Thank for everything!!!
The Riley Family

Even though it was cloudy for the eclipse, our trip was amazing! Hannah had our hotels and rental car booked and everything went smoothly with all the hotels and picking up the car. We stayed in Stykkishólmur for 3 nights at the Foss Hotel and saw amazing waterfalls, mountains, sheep, horses, beaches, cliffs, a lighthouse and lava field on one of our day trips. Hotel staff were great and they have a community cat who visits. We got to also explore the area around Fudir and Vik as we had great hotels in those towns too. Our hotels had a large spread for their continental breakfast. Horseback riding on the black sand beach in Vik was a highlight. The real surprise was being able to see Puffins on a walking path near Dyrhólaey. The culture and vibe of Iceland was amazing. Be prepared for a large hold to go on your credit card when you gas up. And you’ll need to pay for parking anywhere you stop that is not your hotel (waterfalls, beaches, cliffs). There are cameras everywhere, so budget a little extra for parking (versus getting a ticket). Also bring a cloth bag or two if you plan to shop at the grocery store. Restaurant food is expensive so snacks are a good thing to pack.

Dani was amazing! Checking in with us throughout the trip, making sure we arrived and got to where we needed to go and had information and were prepared for the next day and any changes that came up. We had so much fun with so many of our guides. Christian who we first met when we were picked up at the Quito to go to our hotel gave us some good recommendations for food and it didn't seem to matter how early he then had to come back and pick us up for airport always had a smile and was phenomenal at getting us through lines with paperwork with ease. We saw others struggling and he got us right through with everything in hand on our way to Baltra where we met Ruben who was just so much fun. He had a ton of energy and knowledge and love for his island. His entire team (and there was an entire team of folks) who were part of the bike riding activity were just amazing. My son is an avid rider, my daughter not so much. But we all had a great time and the views were amazing and so were the encounters with all the tortoise and wildlife. Ruben was using an app on his phone to call birds as we walked thru portions and were able to see so many. The double decker lava tunnel was really something else. The ice cream shop he recommended at the end became a daily stop while we stayed on Santa Cruz. Conrad and crew on the Sebastian for our day to Santa Fe were also amazing! My kids and I have been fortunate to snorkel in several destinations but we've never seen so many fish until that day. And then there were the sea lion surprises and one decided to come play and show us how well it can swim. We had great dinners from restaurant recommendations from Ruben (FRA FRE, went there twice) and reservation help from Dani to go to The Point by Midori. Tortuga Bay was beautiful and the kayaking was so much fun. Alexander tried really hard to find baby sharks for my son in the mangroves and he took us to his favorite spots which were so pretty to see.... that's just the first island we went to Isabela and San Cristobal... I originally booked this trip to see penguins (which I did get to see multiple days in Isabela) and to have an activity filled trip with my kids who had a blast. First trip I haven't had to "plan" which made things much easier for me. I do have to mention Gabriela on Isabela as well. She was fantastic! She was our guide on a couple excursions including the tunnels and wall of tears. We got to meet so many incredible people along the way.

Gabriela did an amazing job creating the perfect vacation for our 41st wedding anniversary in South America. We requested a skiing and great food itinerary and she delivered! We started in Buenos Aires with a day to explore and a tango experience. In the morning, we flew to Ushuaia, also known as the end of the world, where we skied and had an awesome Fuegian dining experience at the Rincon Gourmet where Chef Ariel prepared us an incredible dinner for 2. The town of Ushuaia was great to explore with many culinary surprises. The skiing was great and the transportation was perfect.

From Ushuaia we flew to Bariloche where we skied for three days at Cerro Catedral, (thank you for the snow storm). We were treated to a very unique dinner with Lucas Mallmann. We participated and learned about fire cooking techniques on a chapa. The food was delicious.

We spent the remainder of the trip at Valle Nevado. The skiing was amazing and the hotel staff catered to our every need.
Thank you Gabriela and Kim Kim for a very memorable experience.

Just completed an amazing and memorable trip to Ireland, planned by Adrian. He took all of our requests and feedback, and prepared an interesting and well-paced trip that fit all of our needs. 100% would use him and this site again.

Hotel Reviews

The Springhill Hotel

Kilkenny

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Killarney Heights Hotel

Killarney

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clontarf Castle Hotel

Dublin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lahinch Coast Hotel

Dough, Lahinch, Co. Clare

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ballea Castle

Cork

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Rock of Cashel

Cashel

Quality of Experience

Caherconnell Fort & Sheepdog Demonstrations

Ireland

Quality of Experience

Guides, Drivers and Staff

Walk with Wolfhounds

Ireland

Quality of Experience

Guides, Drivers and Staff

Horse Riding Killarney National Park

Killarney

Quality of Experience

Guides, Drivers and Staff

Kimkim was completely new to us and we didn't know what to expect, but we are SO glad we used this service. After spending a few hours on our own trying to figure out a reasonable travel itinerary for a 10-day trip to a country we knew nothing about, we figured there had to be a better way. Othman and the kimkim service was absolutely fantastic. Othman listened to our ideas and goals and was able to put together an itinerary that was full, exciting, logistically reasonable, and gave us flexibility to choose or skip suggested daily stops and things to see. Seeing everything laid out in the kimkim app ahead of our trip was such a relief - just knowing we had a complete travel plan in place allowed us to focus our pre-trip planning time on personal things - like pet care and packing. Then, within the first day of our trip, it really dawned on us how valuable this whole planned experience service really was. There simply was no way we would have figured out a travel plan like this on our own - one that made logistical sense and gave us so many opportunities to see amazing things. Was like have a daily guide and a smart road map in the palm of your hand, but also gave us just the right level of flexibility.
We saw dozens of spectacular waterfalls, got up close to glaciers on a zodiac boat ride, saw hundreds of Puffins up close on a coastal walk, explored a lava cave, enjoyed several lagoon hot springs, saw Atlantic salmon ascending a waterfall, explored the beautiful city of Reykjavik, and had amazing meals and experiences with locals. And if that wasn't enough, Othman put us in the perfect position on the southwest peninsula of Iceland for the 8/12/2026 full solar eclipse! An absolutely spectacular trip, and I highly recommend kimkim to anyone! Thank you Othman!

Activity Reviews

Vidgelmir cave guided tour

Iceland

Jokulsarlon glacier lagoon zodiac boat tour

Iceland

Fantastic Experience!

Quality of Experience

Guides, Drivers and Staff

Transport

Blue Lagoon

Iceland

Kate was an excellent resource in planning our recent trip to the UK in August! We traveled all around Scotland and England. There were 11 people in our party and she did a great job at coordinating all the details and ensuring that all the key things that everyone wanted to do fit into our agenda. She was organized, very responsive to all my questions, provided great input and insights, and was available to answer questions during our trip. I highly recommend kimkim especially for large group travel planning. And, I especially recommend Kate. She was great!

Hotel Reviews

Kimpton - Blythswood Square Hotel, an IHG Hotel

Glasgow

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Inverness Palace Hotel & Spa

Inverness

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Apex Waterloo Place

Edinburgh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Radisson RED Hotel, Liverpool

Liverpool

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Clermont London, Victoria

London

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Loch Ness Cruise and Urquhart Castle

England

Quality of Experience

Guides, Drivers and Staff

Transport

Edinburgh Old Town Tour

Edinburgh

Quality of Experience

Guides, Drivers and Staff

Transport

Thames Cruise with Dinner

London

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Beatles and History Guided Walking Tour

Liverpool

Quality of Experience

Didn't happen

Guides, Drivers and Staff

Didn't show up to our planned location

Transport

Private Transfer from Edinburgh to Inverness via St Andrews

England

Quality of Experience

Guides, Drivers and Staff

Transport

Discover London in a Private Black Cab

London

Quality of Experience

Guides, Drivers and Staff

Transport

St Andrews History Tour

England

Quality of Experience

Guides, Drivers and Staff

Transport

Isle of Skye Tour including the Eilean Donan Castle, Portree and other attractions

Inverness

Quality of Experience

It was very rainy so we couldn't do everything we wanted to

Guides, Drivers and Staff

Transport

The Royal London Tour: Changing of the Guard and More

London

Quality of Experience

Guides, Drivers and Staff

Transport

Stonehenge and Windsor Castle from London, private group

London

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Norway was absolutely magical! Kadri from kimkim was wonderful to work with—knowledgeable, responsive, and attentive to our needs. We were a group of 14, ranging from a 1-year-old to our parents in their 80s, and she did an amazing job finding the perfect accommodations and arranging transportation for our large family.

Our stay in Svinøya was a highlight, giving us the chance to soak in the breathtaking beauty of Lofoten while enjoying quality family time together. Everything was well organized, with tickets and travel details easily accessible through the app.

Kadri made planning such a special family trip feel seamless. We’re so grateful for her help and would highly recommend her and the kimkim team for anyone planning a well-organized, unforgettable trip.

Sara,
The trip was wonderful. You did an excellent job finding the highlights for us. The hotels were well located and very comfortable. The only comment on the hotels was Berlin . While the location was great, it was not air condidtioned and the room was very small. All the other hotels were perfect.

The guides were knowledgeable and gave us a great overview of the places we visited. They took special requests and always worked with us. The only guide that we were not overly impressed with was the guide in Salzburg. While he was certainly knowledgeable, he walked was ahead of us and it was hard to connect with him. All the others receive 5 stars from us.

The restaurant suggestions were great. You gave us a large choice and we enjoyed them. We eat out quite a bit so this is something we are fairly picky about and we have no complaints. Only that we need to diet now as we seemed to stop at a gelato shop everyday.

Sara - you were responsive both during the planning and while we were traveling and that is so appreciated. We couldn't have asked for a better tour arranger.

Wanted to let you know that we added the suspension bridge in Todnot to our day in the Black Forest and I highly recommend that for others. What a view!

Thanks for helping us have a memorable vacation,
Miriam & David Haimes

Hotel Reviews

Calma Berlin Mitte

Berlin

Hotel room was small and not air conditioned

Authenticity & Character

Location

Close to restaurants and the various museums

Platzl Hotel - Superior

München

Great location and the room was beautiful

Authenticity & Character

Location

Staff

Cleanliness & Comfort

IMLAUER HOTEL PITTER Salzburg

Salzburg

Location was great. Walked to all sites. Had dinner at the skytop restaurant and the food and service were exceptional

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sachsenhausen Memorial: Guided Half-Day Trip from Berlin

Berlin

Memorable day. Tour was quite interesting. Guide was great

Quality of Experience

Guides, Drivers and Staff

Size of the tour was perfect.

Transport

🎻 Mozart Dinner Concert Salzburg – A Magical Evening of Music & Fine Dining

Salzburg

Loved the evening

Quality of Experience

Food

Guide and driver were excellent. Hotel in Tiiblisi (Rooms Hotel Tblisi) was also excellent

Our trip to Thailand was very well organized by Bella. When guides were expected to meet us at 10AM, they showed up by 10AM, same with taxis, etc. Traveling was made simple and enjoyable. I had never used a service before, but took all the anxiety away. Should I travel to Asia again, I will definitely use KimKim.

Our trip was EXCELLENT! Nadia was fantastic as were all of the drivers, guides etc. I would recommend Nadia and Kimkim to anyone.

Kimkim planned our trip to Norway for us as it was our first trip there. They chose great cities and amazing excursions. We had a wonderful time. We were very impressed with the itinerary, including the hotels and events. We ran into a hiccup with a hotel and Kimkim was very responsive in addressing the issues. We highly recommend Kimkim for your travel needs.

Activity Reviews

Finnafjord Safari by RIB

Balestrand

Quality of Experience

Guides, Drivers and Staff

Transport

Mostraumen Fjord Safari by Premium RIB

Bergen

Quality of Experience

Guides, Drivers and Staff

Kayaking & Hiking Excursion

Ålesund

Quality of Experience

Food

We loved our guide.

Guides, Drivers and Staff

Transport

Floating Sauna Experience in Ålesund

Ålesund

Quality of Experience