Kimkim Trip Reviews

4.8
Based on 22,678 ratings
Read 22,678 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

An excellent, well oiled, smooth trip ...
Iceland | Sep 4 - Sep 22, 2026

Kim
Kim R.
Los Angeles, CA | Reviewed on Sep 25, 2026
We had an excellent, well oiled, smooth trip thanks to Eric and Offbeat. They set up all our hotel reservations, making sure breakfast included everywhere. We did most of the trip on our own, but the things he/they set up were great and all lived up to expectations. (horseback riding, whale watching. lagoon trip) Their daily plan was very helpful, particularly for the map, which really helped with day-to-day plans. One thing I would suggest is to add a separate map that includes all the... Read more

We had an excellent, well oiled, smooth trip thanks to Eric and Offbeat. They set up all our hotel reservations, making sure breakfast included everywhere. We did most of the trip on our own, but the things he/they set up were great and all lived up to expectations. (horseback riding, whale watching. lagoon trip) Their daily plan was very helpful, particularly for the map, which really helped with day-to-day plans. One thing I would suggest is to add a separate map that includes all the stops-including the optionals. (i.e.-2 maps, one with all suggested and another with suggested + optional). What would be REALLY cool is to have an interactive map where one could add or delete stops of any kind. It was helpful that they reached out with warnings about some potential road issues. And they got back to us quickly when we corresponded on their urgent email. They added just the right amount of handholding we needed and their suggestions took into consideration most of our interests.

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Nov 02, 2026

Kim, thank you for your thoughtful review :-)I'm delighted to hear that everything went smoothly and that you enjoyed the experiences and recommendations we arranged. We really appreciate your suggestions regarding the maps, too. Feedback like this helps us keep improving. It was a pleasure helping you plan your Iceland adventure, and we hope to welcome you back someday!

The kimkim team were helpful in our planning ...
Norway | Sep 4 - Sep 21, 2026

L
lee b.
San Jose, CA | Reviewed on Sep 25, 2026
The kimkim team were helpful in our planning for the trip and made us aware of their availability if needed..they were very prompt in helping us exchange one tour for another. The hotels were all very nice and in great locations. We felt that 2 days in Flam would have been enough. Not thrilled with the Viking village.
Enjoyed the beach hike in Bodo with Ivar. He suggested we take the 2 hour ferry commuter trip to visit the islands.. we enjoyed that
The evening ferry from Bodo to Svolvaer...
Read more

The kimkim team were helpful in our planning for the trip and made us aware of their availability if needed..they were very prompt in helping us exchange one tour for another. The hotels were all very nice and in great locations. We felt that 2 days in Flam would have been enough. Not thrilled with the Viking village.
Enjoyed the beach hike in Bodo with Ivar. He suggested we take the 2 hour ferry commuter trip to visit the islands.. we enjoyed that
The evening ferry from Bodo to Svolvaer was gorgeous because of the sunset. The RIB tour in Svolvaer was alot of fun
A memorable trip and Kimkim helped alot.

Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Oct 10, 2026
Thank you so much, Lee, for sharing such thoughtful feedback about your trip! It was a pleasure helping you plan your journey and being available along the way when you needed us. I’m especially glad we could quickly adjust your itinerary and exchange one tour for another. It’s wonderful to hear that you enjoyed the hotels and their locations, as well as some of the memorable experiences along the way. The beach hike in Bodø with Ivar, the ferry trip to the islands, the beautiful evening... Read more

Thank you so much, Lee, for sharing such thoughtful feedback about your trip! It was a pleasure helping you plan your journey and being available along the way when you needed us. I’m especially glad we could quickly adjust your itinerary and exchange one tour for another.

It’s wonderful to hear that you enjoyed the hotels and their locations, as well as some of the memorable experiences along the way. The beach hike in Bodø with Ivar, the ferry trip to the islands, the beautiful evening sailing from Bodø to Svolvær, and the RIB tour all sound like fantastic highlights!

Thank you as well for your honest feedback about spending two days in Flåm and the Viking village. These comments are very helpful and will certainly be kept in mind when planning future itineraries.

I’m so happy that, overall, it was a memorable trip and that KimKim could help make your journey special. It was a pleasure being part of your adventure, and I hope you’ll have many more wonderful travels ahead!

Warm regards,
Kadri

Two weeks in Spain!
Spain | Sep 6 - Sep 19, 2026

Lisa
Lisa H.
Houston, TX | Reviewed on Sep 25, 2026

We had an excellent time during our two weeks in Spain (Barcelona, Granada, Ronda and Malaga). Excellent private tours, great itinerary, lots of free time and a relaxed travel schedule. The hotels were wonderful, and I love that all the in country travel was taken care, made everything so stress free. Highlights include the private Gaudi tour and bike tour in Barcelona, private tour of the Alhambra in Granada plus a lovely hike in the Sierra Nevada. All the guides knew their stuff. Thank you KimKim!

Local specialist: Coraima Yañez

Nikola did a great job suggesting a workable ...
Slovenia | Sep 17 - Sep 21, 2026

Christine
Christine H.
Australia | Reviewed on Sep 25, 2026
Nikola did a great job suggesting a workable plan for our trip to Slovenia.
He provided clear instructions & was always on hand to answer questions.
The guides, Maya & David he provided for our trip were fantastic & provided us with wonderful experiences.
Maya in particular used her own lived experience of the area around Piran to take us on back roads to take full advantage of all the area has to offer including a beautiful lunch place situated overlooking the Adriatic Sea - she also...
Read more

Nikola did a great job suggesting a workable plan for our trip to Slovenia.
He provided clear instructions & was always on hand to answer questions.
The guides, Maya & David he provided for our trip were fantastic & provided us with wonderful experiences.
Maya in particular used her own lived experience of the area around Piran to take us on back roads to take full advantage of all the area has to offer including a beautiful lunch place situated overlooking the Adriatic Sea - she also suggested what we could do to enjoy our time more fully.
Both drivers allowed us to make choices as to what we wanted to do according to the weather & what we felt we would enjoy.
They were both on time & courteous & friendly at all times always willing to answer our questions & shared their own life experiences so we got a full glimpse into life in Slovenia.

Hotel Review
Hotel Heritage
Ljubljana

This was a fantastic boutique hotel located in the old town of Ljubljana. The room was modern & extremely comfortable & the breakfast was superb - all the staff were attentive to our needs. We loved reading about the 400 year history of the building

Authenticity & Character
It’s 400 year old history
Location
It is right in the old town close to many restaurants
Staff
They were all great
Cleanliness & Comfort
All of it
Activity Reviews
Discover the Beauty of the Bled Lake
Discover the Beauty of the Bled Lake
Slovenia

We enjoyed this activity immensely

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Postojna Cave Park & Piran
Day Trip to Postojna Cave Park & Piran
Slovenia

We had a great experience- our guide Maya was very helpful

Quality of Experience
Guides, Drivers and Staff
Transport
Information & Documents - Slovenia
Slovenia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 21, 2026

Dear Christine and Tony,
Thank you so much for your wonderful review! 😊
I’m happy to hear you enjoyed your time in Slovenia and that the plan worked well for you. It was a real pleasure to put it together and be on hand along the way. I’ll happily pass on your kind words to Maya and David — they are fantastic hosts and guides! Thank you again for trusting me with your trip. I hope Slovenia left you with beautiful memories, and I would love to welcome you back to this part of the world again soon.
Warm regards,
Nikola

EPIC Iceland Adventure
Iceland | Sep 6 - Sep 12, 2026

Celeste
Celeste H.
Tustin, CA | Reviewed on Sep 25, 2026
We had such an incredible week in Iceland! I traveled with my 10-year-old son, and Emanuela did a wonderful job helping us plan a trip that had the perfect balance of adventure, sightseeing, driving, and downtime. From the beginning, Emanuela gave really thoughtful recommendations, including when to travel given that I would be self-driving with my son and the weather can be unpredictable. The itinerary was so well planned, with great hotels, manageable driving days, and a mix of... Read more

We had such an incredible week in Iceland! I traveled with my 10-year-old son, and Emanuela did a wonderful job helping us plan a trip that had the perfect balance of adventure, sightseeing, driving, and downtime.

From the beginning, Emanuela gave really thoughtful recommendations, including when to travel given that I would be self-driving with my son and the weather can be unpredictable. The itinerary was so well planned, with great hotels, manageable driving days, and a mix of experiences that we both loved.

My son unfortunately got sick right when we arrived, so we weren’t able to follow our itinerary the first day. The team was incredibly easy to reach and helped rearrange our Blue Lagoon visit for another day. It all worked out seamlessly, and we still got to experience everything we had hoped to.

And Iceland itself was absolutely spectacular. We were there right on the cusp of the season and were lucky enough to see the Northern Lights, along with the Golden Circle, glaciers, hot springs, rainbows, waterfalls, and more cute sheep than we could count. My son kept saying, “This is unreal. This is magic.” That pretty much sums up the trip.

I really appreciated Emanuela’s thoughtful planning, great recommendations, and the support when we needed it. It was such a special trip for my son and me, and one we’ll remember for a very long time!

Hotel Reviews
Hotel Eyja
Reykjavik

This hotel was great. The breakfast was really nice and the location was perfect. It’s out of the core so it’s easy to drive and park but close enough that you can just walk into the town easily and see beautiful views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Kría
Vík

This was a beautiful hotel, great breakfast great location and views close to the school bus coffee but I think what it’s missing is some kind of central activity like a hot tub or something would’ve been nice here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Stable visit and  private horseback combo tour at Skeidvellir
Stable visit and private horseback combo tour at Skeidvellir
Iceland

This was so awesome the girl that did the private lesson for my son was so sweet and nice 20 years old was very good with my son listening to him and teaching him and showing him all the things very patient and kind and caring. It was definitely one of the highlights of the trip for my son. He now wants to do horseback riding regularly lol

Quality of Experience
Guides, Drivers and Staff
Transport
Geothermal bakery
Geothermal bakery
Golden Circle

This was honestly one of the coolest things we did! It was a beautiful sunny day, which was nice, and our guide was exceptionally passionate about what he was doing, and he had my son as a little helper since my son was the only child on the tour which made him feel special and made the experience much more interesting for my 10-year-old. The bread was delicious and the tour itself was just like 45 minutes and it was perfect really unique.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Sep 28, 2026
Hi dear Celeste,
It was so lovely to read your kind words and to see the beautiful pictures of you and your son! ❤️
I also really enjoyed staying in touch with you while you were travelling and hearing that you were having such a wonderful time up here in Iceland.
It was especially sweet to hear that your son was chosen as the little helper during the Geothermal Bakery tour! And I’m so happy he enjoyed the horseback riding experience and the visit to the stable too. Thank you so much,... Read more

Hi dear Celeste,
It was so lovely to read your kind words and to see the beautiful pictures of you and your son! ❤️
I also really enjoyed staying in touch with you while you were travelling and hearing that you were having such a wonderful time up here in Iceland.

It was especially sweet to hear that your son was chosen as the little helper during the Geothermal Bakery tour! And I’m so happy he enjoyed the horseback riding experience and the visit to the stable too.

Thank you so much, Celeste, for your lovely words, your kindness, and for taking the time to share such a beautiful review. It was truly a pleasure helping you plan your Iceland adventure, and I hope you’ll both come back to Iceland one day! 🇮🇸❤️

Emanuela

Iceland: The island of a thousand Wonders
Iceland | Aug 5 - Aug 14, 2026

B
Brad L.
Columbus, OH | Reviewed on Sep 25, 2026
Iceland has always been a dream destination for me, and when I heard there was an eclipse passing over the island I knew it was time to go! We started trip planning very late so we were very grateful for Preeti’s help. We told her what we wanted to see and do while there and she made it all possible. Because of the coming eclipse a lot of places were booked and we never would have found the hotels and tours that we wanted without Preeti’s connections and expertise. She laid out each... Read more

Iceland has always been a dream destination for me, and when I heard there was an eclipse passing over the island I knew it was time to go!

We started trip planning very late so we were very grateful for Preeti’s help. We told her what we wanted to see and do while there and she made it all possible. Because of the coming eclipse a lot of places were booked and we never would have found the hotels and tours that we wanted without Preeti’s connections and expertise.

She laid out each day with lots of options for things to do and see; each tailored to our desires and we were never disappointed. Iceland is a truly magical place and Preeti helped us see as much as we could in the 10 day window that we were there.

The eclipse was obscured by clouds except of one brief moment, but we were never in the least bit sorry that we came. The weather is always a gamble but our lovely trip to this beautiful island could not be diminished by that.

We saw many sites that no doubt thousands have seen before but each one seemed to be so pristine and new as if they were newly discovered just days before.

I know it’s only a matter of time before we return to explore more of the otherworldly realm that is Iceland.

Hotel Reviews
Skuggi Hotel by Keahotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stracta Apartments Orustustaðir
Kirkjubæjarklaustur

While this is a bit of a drive off the main road and is very remote, it was interesting driving through the moss lava fields. The view from the room window was fantastic as it was just clear enough to see the glacier off in the distance. Overall this was a nice place to stay. It was well appointed and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Vestmannaeyjar
Westman Islands

If you stay on West Man Island , this is a great place to stay. The onsite restaurant was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vesturland
Borgarnes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Strond Guesthouse

The room was small but very comfortable. The shared services such as laundry and kitchen were well appointed. While it was pretty remote, it was not far from the ferry, a gas station, and restaurant. It was a great location in the West Fjords.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eyja
Reykjavik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Katla Ice Cave Tour
Iceland

Was a little worried about whether I could do this tour but it was so worth it! Parts of the hike were strenuous but being on the glacier and the ice cave were worth it! Our guide was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

This was fun! The glacier lagoon is beautiful and our guide was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Whale Watching Tour
Iceland

This was a little disappointing as we only saw 1 whale from far away. Not the tour company’s fault. They were wonderful and tried their best to locate the whales. Saw lots of puffins flying across the water!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Preeti Bhide

The trip was great. We began our adventure in...
Scotland | Sep 5 - Sep 12, 2026

Vladimir
Vladimir T.
Denver, CO | Reviewed on Sep 25, 2026
The trip was great. We began our adventure in Edinburgh. The airport pickup was flawless, and the Hoxton was fine except for billing error at checkout. The self-guided tours were great. The Hoxton is at walking distance of the start points for all the self-guided walking tours. The whisky tasting with Joanne was one of the highlights of the trip. She is a sommelier, with extensive whisky knowledge. We had food pairings with the guided whisky tasting. We highly recommend her and we may do... Read more

The trip was great. We began our adventure in Edinburgh. The airport pickup was flawless, and the Hoxton was fine except for billing error at checkout. The self-guided tours were great. The Hoxton is at walking distance of the start points for all the self-guided walking tours. The whisky tasting with Joanne was one of the highlights of the trip. She is a sommelier, with extensive whisky knowledge. We had food pairings with the guided whisky tasting. We highly recommend her and we may do in the future a remote (Zoom) whiskey tasting with her.
Next was Stirling which was a nice change in pace after Edinburgh. Our guide for the Stirling Old Town & Castle Private Walking Tour was Donnie. He is retired, lives in Stirling was very knowledgeable about the town history. From Stirling we drove to Inverness which was nice and our accommodations great. Our local guide for the private walking tour was good. We went to famous Hootananny Pub and had dinner and enjoyed live music. The atmosphere was amazing.

The rest of the trip went well except for driving the narrow roads to Portree and back to Glasgow from Fort William. Portree was nice but ourseeightsseing was limited by the seasonal rain.

Overall, excellent trip with outstanding support from Kate (Kateryna Garkavenko). Who helped us plan the trip to Scotland.

Activity Review
Private Scotch Whisky & Artisan Food Tasting Tour
Private Scotch Whisky & Artisan Food Tasting Tour
Edinburgh

The whisky and Artisan Food Tasting was one of the highlights of the trip. Joanne, a sommelier, was extremely knowledgeable about whisky, food pairings and the history of Edinburgh. We highly highly recommend this tour with her.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 11, 2026
Thank you so much for taking the time to share such a wonderful and detailed review! It truly means a lot to us to hear that you had such a fantastic time exploring Scotland! I'm especially happy that you enjoyed the whisky tasting with Joanne, your guided tours, and all the beautiful places you visited along the way. I also really appreciate you sharing your honest feedback about the driving conditions, weather, and the billing issue at the Hoxton. Your comments are incredibly valuable... Read more

Thank you so much for taking the time to share such a wonderful and detailed review!

It truly means a lot to us to hear that you had such a fantastic time exploring Scotland! I'm especially happy that you enjoyed the whisky tasting with Joanne, your guided tours, and all the beautiful places you visited along the way.

I also really appreciate you sharing your honest feedback about the driving conditions, weather, and the billing issue at the Hoxton. Your comments are incredibly valuable and help us make future trips even better.

It was an absolute pleasure helping you with your Scottish adventure, and we're so grateful for your kind words about Kate and her support!

Thank you once again for trusting us with your trip. We would be absolutely delighted to help you plan another wonderful adventure in the future!

Warmest wishes,
Kate

Simply Excellent
Australia | Aug 10 - Sep 9, 2026

Caroline
Caroline S.
Winder, GA | Reviewed on Sep 24, 2026
This was our 4th trip with KimKim and they have never failed to connect us with excellent local travel consultants. Asko Merilainen of Project Matka, based in Melbourne, was our advisor for a 31 day trip around Australia. He put together an ambitious and comprehensive itinerary that kept us fascinated, delighted and tired by the end of the day. He dropped in rest days here and there, just when we needed them and always made suggestions for additional fun along the way. He took us from the... Read more

This was our 4th trip with KimKim and they have never failed to connect us with excellent local travel consultants.

Asko Merilainen of Project Matka, based in Melbourne, was our advisor for a 31 day trip around Australia. He put together an ambitious and comprehensive itinerary that kept us fascinated, delighted and tired by the end of the day. He dropped in rest days here and there, just when we needed them and always made suggestions for additional fun along the way. He took us from the tropics to the desert and back again and mid trip, when a surprise appendicitis stalled us for a week, he made sure we had everything we needed, changed plans and made it easy for us to resume our trip when we were ready. He has also been great about making sure we have everything we needed to complete the travel insurance paperwork. We highly recommend Asko and Project Matka. LGBTQ friendly too! Thanks everyone.

Hotel Reviews
Mantra on Russell Melbourne
Melbourne

The Mantra on Russell Melbourne had excellent beds and linens, which I am usually very fussy about. The bedding quality was consistently excellent throughout the trip, which was impressive.

Ozone Hotel Kangaroo Island
Kingscote

The Ozone Hotel Kangaroo Island was nice overall, but the coffee was the worst I've ever had in my life. We ended up bringing our own instant coffee and hot water. Other than that, the hotel was fine.

Rydges Perth Kings Square
Perth

The Rydges Perth Kings Square hotel was our least favorite. Although the bedding was excellent and it was centrally located, the view was not great and the hotel felt a bit odd. However, Perth was a difficult part of the trip due to an appendicitis incident, so I wouldn't hold it against the hotel.

Activity Reviews
Melbourne Foodie Culture - Walking tour
Melbourne Foodie Culture - Walking tour
Melbourne

The Melbourne Foodie Culture walking tour was excellent. Unlike some food tours that can be marginal, this one was very good and enjoyable.

Great Ocean Road – Coastal Spectacular & Wildlife Wonders
Great Ocean Road – Coastal Spectacular & Wildlife Wonders
Melbourne

The Great Ocean Road – Coastal Spectacular & Wildlife Wonders tour was a lot of fun. We ended up being the only people on the tour and had a wonderful guide who was very knowledgeable and skilled at navigating crowds.

Island Life tour
Island Life tour
Kangaroo Island

The Island Life tour on Kangaroo Island was really nice and beautiful. One highlight was visiting a sheep station where they cooked fish for us on a beautiful day with perfect weather.

Alice Springs
Alice Springs
Alice Springs

The kangaroo sanctuary visit in Alice Springs was amazing. We got to hold and feed baby kangaroos rescued from traffic accidents, and the sanctuary educates people on kangaroo rescue. It was truly a high point of the trip.

Sunrise Camel Experience
Sunrise Camel Experience
Uluru

The Sunrise Camel Experience at Uluru was really fun and memorable. It made me want to learn serious camel trekking one day. The overall experience at Uluru was worth the trip with many sunrises, sunsets, dinners, presentations, and light shows.

The Great Barrier Reef day trip
The Great Barrier Reef day trip
Cairns

The Great Barrier Reef day trip was amazing. I thought I had seen amazing reefs before, but this experience proved me wrong with its beauty.

Local specialist: Asko Merilainen
Asko
Asko Merilainen
Local specialist in Melbourne, Australia | Replied on Sep 27, 2026

Thank you, Caroline and Eva! I enjoyed being involved in planning and organising your trip to Australia. It was also wonderful to meet you in person in Cairns and hear about your experiences. It truly was an amazing trip that covered almost the whole country. Thank you again for travelling with us!

Good time in Norway!!
Norway | Sep 12 - Sep 21, 2026

F
Fred S.
Newark, NJ | Reviewed on Sep 24, 2026
Taylor and Coraima were very helpful explaining the itinerary details. I liked the Nobel Peace Center and the Munch Museum in Oslo. The Fisheries Museum in Alesund was fascinating. We ate a lot of salmon, herring and cod. The buffet breakfasts were very good. The fjord trips gave me a good way to see what glaciers could do. The Floibanen Funicular in Bergen was very interesting. The itinerary provided in the app needed many clarifications to make it flow chronologically, and to make it... Read more

Taylor and Coraima were very helpful explaining the itinerary details. I liked the Nobel Peace Center and the Munch Museum in Oslo. The Fisheries Museum in Alesund was fascinating. We ate a lot of salmon, herring and cod. The buffet breakfasts were very good. The fjord trips gave me a good way to see what glaciers could do. The Floibanen Funicular in Bergen was very interesting.

The itinerary provided in the app needed many clarifications to make it flow chronologically, and to make it parallel the actual legs of the trip. Also, I would have preferred that any messages from KimKim came to me directly in email, and not through the app, because my iPhone would not allow me to access the trip chat area in the app, no matter what I tried. I could only see messages in the evening of each day on my iPad, which I didn't carry around with me, and my desktop, which I obviously didn't take with me.

Hotel Review
Fretheim Hotel
Flåm

Kind of run down. The hallway outside our room smelled of mold or something unpleasent. No tissues in the bathrooms. Buffet breakfast was good.

Local specialist: Taylor Hook

Italy: Rome, Bari, and Naples Historic Tour
Italy | Sep 13 - Sep 23, 2026

M
Mark G.
Newark, NJ | Reviewed on Sep 24, 2026
The Kimkim website we used to book our trip to Italy was the first time we have used a travel service to plan such a trip. Every detail was arranged and planned out. Anita, our original coordinator who planned this trip to Italy covered not only the typical logistics, hotel, transportation, etc.. but was able to accommodate the most off the beaten path request to visit Giardini Di Pomona including arrangements to meet the owner Paolo Belloni, and arrange for a translator for our time at the... Read more

The Kimkim website we used to book our trip to Italy was the first time we have used a travel service to plan such a trip. Every detail was arranged and planned out. Anita, our original coordinator who planned this trip to Italy covered not only the typical logistics, hotel, transportation, etc.. but was able to accommodate the most off the beaten path request to visit Giardini Di Pomona including arrangements to meet the owner Paolo Belloni, and arrange for a translator for our time at the gardens. We are delighted with how the trip was planned, leaving nothing to chance, and look forward to working with the Kimkim team in the future for other excursions we are planning to take. Thanks to everyone involved for all the planning and effort to make our trip such a success. Mark and Claudia

Hotel Reviews
Condominio Monti Boutique Hotel
Rome

Friendly staff, well located offering restaurants, and sites within walking distance. We had a very pleasurable stay and if we return to Rome would be happy to book with the same hotel again.

Authenticity & Character
The hotel really attends to its guests
Location
Very close to the colosseum
Staff
The night staff, day staff, everyone was friendly, polite, and accommodating.
Cleanliness & Comfort
Everything was great, but the Air conditioning was ok but could be a bit better.
B21 Lifestyle Hotel
Bari

While the hotel is away from the historic center of Bari, it’s only a short cab ride away. It is located though in front of the beach and has a beautiful pool so while away from the historic city center, it more than makes up in the amenities the hotel has to offer. Modern, clean, and with a great restaurant as well. We dined each night at the hotel because if the quality of service and excellent menu.

Authenticity & Character
A modern hotel with great staff, pool and excellent food.
Location
Located in front of the beach but a little bit away from the historic city center.
Staff
Exceptional service
Cleanliness & Comfort
The hotel can be a place just to relax for the day. With a pool, bar, restaurant, and beach across the street, you have it all.
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Sep 25, 2026

Thank you so much, Mark and Claudia, for your thoughtful review! I am glad to hear that you enjoyed your time in Italy and that the trip came together so smoothly, including your special visit to Giardini di Pomona and meet the owner Paolo Belloni. It was a pleasure helping with all the details. My Team and I truly appreciate your kind words about the hotels and experiences and we’d be very happy to help with your future travels to Italy, Spain, Portugal, Morocco, Malta or Greece! 🧡

Taylor and the KimKim Team: Sept 2026 Trip
Norway | Sep 12 - Sep 21, 2026

Ronnye
Ronnye S.
Newark, NJ | Reviewed on Sep 24, 2026
Taylor was as excited as we were about our visiting Norway-she had so many tips and hints that wouldn't be available anywhere else and she shared generously. Coraima and Chris really helped when we had questions about the app and other items. My favorite experience was the Nobel Peace Center in Oslo. The work being done there is critical to our future. Norway, of course, is best known for it's beautiful mountains, waterfalls, fjords and nature. I loved the train ride from Flam and the... Read more

Taylor was as excited as we were about our visiting Norway-she had so many tips and hints that wouldn't be available anywhere else and she shared generously. Coraima and Chris really helped when we had questions about the app and other items. My favorite experience was the Nobel Peace Center in Oslo. The work being done there is critical to our future. Norway, of course, is best known for it's beautiful mountains, waterfalls, fjords and nature. I loved the train ride from Flam and the waterfall stop with the woman in red. The Fjord trips gave us the opportunity to really meet and learn about other global travelers as well as appreciate the farms and homes along the way. The culture and food walk was excellent-please tell the woman who led the tour (I did not catch her name) that she was a pleasure to spend time with. The Vikings are not to be missed-and the troll forest near the funicular was so special! Speaking of vikings, the dinner was OUTSTANDING! So much to share! Ronnye Schreiber

Hotel Review
Fretheim Hotel
Flåm

This hotel was located in the midst of everything we wanted to do. It is a bit run-down. Their breakfast was excellent. Something I noticed in most of the hotels that differs from the US. In the US, there are generally tissues in the bathrooms. Not so in our first few hotels. Also, could have used a night light to get around.

Authenticity & Character
Just a bit run-down.
Location
Centrally located to all activities.
Staff
I really did not interact with them to have much of an opinion.
Cleanliness & Comfort
Bathroom and bed was clean and comfortable.
Activity Reviews
Edvard Munch Museum in Oslo (Tickets not included)
Edvard Munch Museum in Oslo (Tickets not included)
Oslo

One of the reasons we went to Norway was to see the original "Scream"- Bucket list satisfied. The museum had fabulous art, not just by Munch, but other Norway artists.

Njardarheimr Viking Village Day Trip with Nærøyfjord Cruise & Bus Transfer
Njardarheimr Viking Village Day Trip with Nærøyfjord Cruise & Bus Transfer
Norway

The Viking Village was so much better than I expected. The docents, dressed in garb of the day, were excellent at explaining the history, closing, weaving, etc. The "fights" were fun to watch. The transportation to the village was easy and pleasant. One issue: we had a very hard time finding the Village after we got off the boat. There were competing directional signs and people that sent us in the wrong direction. Signage needs help.

Quality of Experience
Finding the viking village was a problem for us. The overall day was fun and interesting.
Guides, Drivers and Staff
They answered all questions and were generally kind.
Transport
We got there in one piece! LOL
Ægir Viking Meal Experience
Ægir Viking Meal Experience
Norway

They brought us to our seats upstairs right on time. The waiter was so helpful, especially when we had questions about the content of the food (I am lactose intolerant and was wary of the soup)-all was GREAT. And since we don't drink beer, he gave us a locally brewed hard cider-what luck!! The food was outstanding. And it was wonderful that the restaurant was night next to the hotel. After a long day of having fun, we were exhausted and the small distance made this easy.

Quality of Experience
Being with my husband of 53 years and enjoying ourselves sharing a new experience!
Fløibanen Funicular Ride
Fløibanen Funicular Ride
Bergen

What a quick trip up and down! I hardly noticed the ride- but at the top, we saw Troll Carvings (so much fun) in the dense forest. The cashmere goats were adorable. The view was inbetween raindrops, but that's Norway and to be expected.

Quality of Experience
A little less rain, Norway! LOL
Geirangerfjord Cruise & Day Trip
Geirangerfjord Cruise & Day Trip
Norway

The boat was new and very comfortable. We traveled 3 hours to Alesund, had 3 hours on land and then 3 hour return. I did enjoy the waterfalls and farms along the way. I downloaded the app on the boat and learned lots about the areas we passed-very useful and interesting. Lunch was at the Brasserie Posten where we had beet root, herring, and salad over toasted rye. Very traditional Norwegian food.

Quality of Experience
Food & Culture Walk
Food & Culture Walk
Bergen

Worthwhile time spent with a very knowledgeable guide. We tasted foods at the new Fish Market, had sample of sausage from whale and other fish at the old fish market. Walked around Bryggen and visited a bar downstairs where local beer was offered. Stories of kings marrying commoners. Norway soup at another venue. Visited UNESCO site for artists. Lovely afternoon!

Quality of Experience
Guides, Drivers and Staff
The guide really knew her stuff. I did not catch her name. If you can locate her, please tell her how pleased we were.
Local specialist: Taylor Hook

I appreciated the very personalized trip plan...
Peru | Sep 15 - Sep 23, 2026

J
Julie V.
Newark, NJ | Reviewed on Sep 24, 2026
I appreciated the very personalized trip planned by Io. She is exceptionally responsive and understood the kind of trip we wanted....deeper immersion, fewer hotel stays and long car rides, some independent time to explore, great food and stellar accomodations. We absolutely loved every hotel: gorgeous Sol Y Luna, Belmond Sanctuary where we had the best food of our lives, and the warmth and location of Antigua Casona. Highly recommend all three. We loved the cultural immersion trips: Llama... Read more

I appreciated the very personalized trip planned by Io. She is exceptionally responsive and understood the kind of trip we wanted....deeper immersion, fewer hotel stays and long car rides, some independent time to explore, great food and stellar accomodations. We absolutely loved every hotel: gorgeous Sol Y Luna, Belmond Sanctuary where we had the best food of our lives, and the warmth and location of Antigua Casona. Highly recommend all three. We loved the cultural immersion trips: Llama trekking and the Potato experience were standouts. Machu Picchu was of course stunning. I appreciated the recommendations for our free days and restaurants. Jimy, our guide was fantastic,knowledgeable, fun and flexible. I also appreciated Lisbeth's efforts to retrieve and return a hat I left in MP.

Overall it was a great trip, however, we had some really basic logistical missteps that caused hassles that should have been avoided on a high end trip such as this. I shared that feedback and frustration directly and felt that they did their best to address it, and treated us to a dinner to offset some of the hassle. This is the second time we've booked with kimkim and the first time we have encountered logistical difficulty on the ground.

Hotel Reviews
Sol y Luna Hotel (Relais & Chateaux)
Urubamba

Exceptional, gorgeous and wonderful food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmond Sanctuary Lodge
Machu Picchu

Absolutely beautiful, loved the ease of going the MP, exceptional service and among the best food we have every had, anywhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco

Beautiful, well located, exceptional service and food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private tour to The Salt Flats of Maras, Llama Trek,  Shared Pachamanca Lunch & Self guided tour to Ollantaytambo town
Private tour to The Salt Flats of Maras, Llama Trek, Shared Pachamanca Lunch & Self guided tour to Ollantaytambo town
Sacred Valley

Loved this, especially the Llama Trek. We learned so much and our guide Jimy was fabulous. It is a very, very long day and the road to Ollantaytambo was really rough. The Pachamance lunch was delicious, but it was a long drive and we ended up there very late due to the road so we missed some of it. The food was excellent, though.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Potato Experience in the Sacred Valley
Potato Experience in the Sacred Valley
Sacred Valley

This was one of our top experiences. We learned so much and the warmth of the family and stunning scenery on the drive made it so memorable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Machu Picchu & Return to Cusco  (Private Guided tour in Machu Picchu) SV
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu) SV
Peru

The Belmond Sanctuary is well worth the price. We had two circuits on one day. Worth it, but it is alot so rest up!

Quality of Experience
Food
Best food of our lives.
Guides, Drivers and Staff
Transport
Extremely bad transport experience. We were booked for a private driver up to MP. Turns out that is not even possible, and we missed the last bus up trying to scramble to get bus tickets. Eventually made it. Big hassle. The next day it then took us 6 hours to get to Cusco: bus ride down, late train and an absolutely harrowing drive from the train to Cusco via extremely deserted roads, many with previous rock slides causing the road to become one lane and very, very rough dirt roads. I know there must have been a different route through the mountains. It was a terrible drive. I don't know why we couldn't have gone directly from MP to Cusco and had our luggage delivered. A six hour, extremely uncomfortable journey was competely unacceptable on a trip like this. We loved MP, but the travel hassle in both directions really impacted our impression of what was to be a highlight.
Flight to Cusco & Direct private transfer to the Sacred Valley w/assistance
Flight to Cusco & Direct private transfer to the Sacred Valley w/assistance
Peru

Flight from CUSCO to LIMA I had to ask repeatedly for the boarding passes. We never received them until around 6 pm before our departure at 4 am. As a result of the late check in, we were in a very late boarding group requiring us to check luggage (we always do carry on and always plan for that) and weren't seated together. I shouldn't have had to ask repeatedly for the boarding passes. It would have been easier to handle this myself.

Quality of Experience
Guides, Drivers and Staff
The drivers were fine on both airport transfers. The driver on the transfer from Ollantaytambo to CUsco never said a single word to us, even through a terrible drive over roads that made us nearly sick to our stomachs.
Transport
The route taken between Ollayntambo to CUsco after our MP visit should not be allowed by your company. It was deeply unsettling and extremely uncomfortable.
Local specialist: Io Gillhuber
Io
Io Gillhuber
Local specialist in Peru, Cusco | Replied on Sep 29, 2026
Dear Julie, Thank you so much for taking the time to share such a thoughtful and honest review. It truly means a lot to us, and I’m so happy to hear how much you enjoyed your time in Peru. It was a real pleasure planning your trip around the kind of experience you were looking for. I’m especially happy to hear how much you loved the hotels, the Llama Trekking and Potato Experience, and of course Machu Picchu. I’ll also be sure to share your kind words with Jimy and Lisbeth! At the same... Read more

Dear Julie,

Thank you so much for taking the time to share such a thoughtful and honest review. It truly means a lot to us, and I’m so happy to hear how much you enjoyed your time in Peru.

It was a real pleasure planning your trip around the kind of experience you were looking for. I’m especially happy to hear how much you loved the hotels, the Llama Trekking and Potato Experience, and of course Machu Picchu. I’ll also be sure to share your kind words with Jimy and Lisbeth!

At the same time, I’m truly sorry for the logistical issues you experienced. I completely understand your frustration, especially on a trip of this level. You shouldn’t have had to deal with those inconveniences, and I really appreciate you sharing your concerns with us directly. We’ve taken your feedback seriously and will continue working to make sure these details are handled more smoothly in the future.

I’m very grateful that, despite those bumps along the way, you were able to enjoy so many special moments.

Thank you again for trusting me with your journey. It was a pleasure having you in Peru!

I wish you all the best and send warmest greetings from Cusco to you and your family,
Io

The Dramatic Landscape of the Northwest and Islands of Scotland
Scotland | Sep 6 - Sep 23, 2026

Holly
Holly M.
Chapel Hill, NC | Reviewed on Sep 24, 2026
We had an amazing 18-day trip focused on the NC500, the Outer Hebrides, the Highlands and Islay. We enjoyed spectacular scenery, historic landmarks, iconic hotels, and activities that fit our interests to a T.
In particular, the itinerary fit perfectly with our interests and we liked that we could choose from among options along the way.
We had three guides--at the Torridon Hotel a guide, whose name I didn't quite catch, took us on a nature hike that was spectacular, Donald Mathheson...
Read more

We had an amazing 18-day trip focused on the NC500, the Outer Hebrides, the Highlands and Islay. We enjoyed spectacular scenery, historic landmarks, iconic hotels, and activities that fit our interests to a T.
In particular, the itinerary fit perfectly with our interests and we liked that we could choose from among options along the way.
We had three guides--at the Torridon Hotel a guide, whose name I didn't quite catch, took us on a nature hike that was spectacular, Donald Mathheson toured us around Lewis and Harris (2 days), and Dougie Mac Taggert took us on a lengthy coastal walk, escorted us to our Tour at the Kilchoman Distillery and ended with a walk through the RSPB Loch Gruinart. All were exceptional and very personable to spend a morning or day with.
We covered a lot of ground either on foot, in the car, or by ferry.

Hotel Reviews
Rocpool Reserve
Inverness

We only had a one-night stay at the Rocpool Reserve. The room was very attractive and unique in that the bathroom was downstairs from the bedroom. The bathroom was the most spacious I've ever encountered! Going downstairs when nature calls in the middle of the night might not be to everyone's liking. Other rooms may not have this same configuration. It was in a convenient location for us to explore Inverness on the afternoon of our arrival. Breakfast in the morning was excellent.

Authenticity & Character
The room configuration was certainly unique. Primarily, the decor is quite lovely.
Location
It's a relatively short walk to the center of Inverness. It is quite hilly and depending on where your wanderings in town take you, the walk back to the hotel can be a bit steep.
Staff
As our stay was quite short, our interactions with the staff were quite few, but all that we encountered were gracious and friendly.
Cleanliness & Comfort
Forss House
Thurso

Forss House is tucked away in the woods off the main highway. The main house has 4 or 5 rooms and there are also cottages, popular with the fishing crowd. Our room in the main house was spacious and comfortable. For dining, there is a dining room and a conservatory (a glassed-in porch) which was especially nice for breakfast. We had dinner at the hotel that was orchestrated very well. We began in the Bar where we were served Champagne and hors d'oeuvres. Then went into the dining room for dinner. The food was exceptional. We wandered the grounds and enjoyed the waterfall and the meandering river. The gardens around the house are lovely.

Authenticity & Character
The grounds and decor.
Location
It's off the main highway and surrounded by woods.
Staff
Cleanliness & Comfort
Good pillows!
Scourie Hotel
Scourie

Perfectly nice hotel. Room was on the small side. Lobby and public areas make it clear that this area is ideal for fishing.

Authenticity & Character
As mentioned above, the public spaces in the hotel make it clear that the area has good fishing.
Location
This is close to Handa Island. Unfortunately, we did not get to experience it as the weather did not cooperate.
Staff
Cleanliness & Comfort
The Dipping Lugger
Ullapool

Our room was absolutely gorgeous. It felt more like a suite with a small hallway leading off the bedroom to the spacious bathroom that had both a shower and free-standing bathtub. The food is amazing. We had 2 dinners and 2 breakfasts there. Dinner is a series of small courses which can be paired with wines for each course. Unique to this hotel is that breakfast is fixed and presented as small courses much like as the dinner. but with breakfast type food/dishes. No wine at breakfast!

Authenticity & Character
Absolutely gorgeous inside and out.
Location
It is located on the Ullapool waterfront and very close to the ferry terminal/dock. There are interesting sites and attractions nearby.
Staff
The staff is very welcoming and personable.
Cleanliness & Comfort
Broad Bay House
Back

Broad Bay House is located 15 minutes north of Stornoway and was built to be a Bed and Breakfast rather than converting a private home to such. On our first night's stay we enjoyed a sharing platter of seafood for dinner. It was ample, attractively presented, and very good. On specific nights they serve a plated dinner but our stay didn't coincide with this option,

Authenticity & Character
The guest rooms are toward the front of the house. The social space includes a dining area and comfortable furniture for relaxing. It is nicely decorated throughtout.
Location
It sits atop a cliff and overlooks the broad bay and beach. There is access to the beach quite near the house, We enjoyed walking on the beach at low tide.
Staff
We had some delightful conversations with the owner.
Cleanliness & Comfort
Great bathroom!
Marmalade Hotel
Portree

We had a very brief stay from early evening to early morning as we were transitioning from our stay on Harris and Lewis to heading towards the Applecross penninsula.

Authenticity & Character
It was very attractive.
Location
Convenient to the center of Portree. We were able to walk to a restaurant for dinner in 8 minutes. Parking can be challenging in town.
Staff
We only interacted with the person on duty when we checked in/out and the person who served us breakfast.
Cleanliness & Comfort
The Torridon
Achnasheen

This was quite exceptional between the stately, elegant stone building, the carriage houses, and the property with walking trails.

Authenticity & Character
The hotel building is stunning as are the grounds.
Location
Absolutely gorgeous! Lovely forest, loch, bar, restaurant, rooms!
Staff
Very friendly.
Cleanliness & Comfort
The bath towels!!! I have never experienced such fluffy towels!
Isle of Eriska Hotel
Benderloch

As we only had one night's stay, it's a bit harder to rate this hotel in its entirety. We didn't take advantage of the spa. We had dinner in the more casual restaurant, the Deck. We did wander around the island and enjoyed the views and encounters with both farm and wildlife. Our room was a bit on the small side and quite a climb to via a steep stairway.

Authenticity & Character
The hotel looks castle-ish and the interior is evocative of a manor home (not that I've ever lived in one).
Location
It is in a gorgeous setting, a private island. It's best enjoyed with a stay of a few nights to take advantage of all the activities to be had.
Staff
With just a one-night stay we can only comment on the staff who checked us in and out. the Deck restaurant staff, and our breakfast server. All were helpful and gracious.
Cleanliness & Comfort
The usual sparkling clean room and bath!
Port Charlotte Hotel
Isle of Islay

Our room was okay and the bathroom quite small. It took a very long time for the shower to get hot water. PIllows were not very "fluffy" but we had been spoiled by previous hotels on this trip. By the same token, the more simple accommodation was just fine and seemed completely suited to the locale and flavor of Port Charlotte in a good way.

Authenticity & Character
The character seemed so authentic to the place and was clearly a popular dining venue with the locals. We arrived in the evening and the place was lively with people at the bar and restaurant, a change from the prior hotels that seemed to be mostly US tourists such as ourselves.
Location
The hotel is right on the waterfront which always makes me happy.
Staff
The woman who checked us in (the owner?) was very helpful and friendly with a good sense of humor.
Cleanliness & Comfort
One star removed for disappointing pillows.
The Loch Lomond Arms Hotel

With only a stay of about 17 hours, it is difficult to give much detail. Nevertheless, the interior had recently been updated and highlighted the interests, hobbies, and personalities of members of the Colcuhoun family who have been in the luss area for centuries.

Authenticity & Character
There are lots of details in the decor (guest room names, stuffed mountain lion on the landing up to our room, maps, taxidermized birds in cases in the bar, etc) Very atmospheric!
Location
Right on the shores of Loch Lomond, we had a nice stroll around Luss after we arrived. Quite the lovely spot. Had we been staying longer this is in a convenient location to explore Loch Lomond.
Staff
Because we were leaving in the morning before breakfast was served, the staff arranged for us to get a to do breakfast roll.
Cleanliness & Comfort
We had a small room on the top floor for our one-night stay which was fine. Again, lots of details to notice.
Activity Reviews
RSPB Dunnet Head
RSPB Dunnet Head
Thurso

We had good weather although the wind was blowing furiously. We were past the seabird nesting time but saw a number of seabirds flying about. It's worth the walk to see the stacks.

Quality of Experience
Drive, NC500 Thurso to Scourie
Drive, NC500 Thurso to Scourie
Scotland

Single track roads galore. Two great stops: Strathnaber Museum (the story of the clearances told well) and Smoo Cave (wild to see a river disappear into a cave).

Quality of Experience
The beauty of the coast drive was the hightlight.
Welcome to Ullapool
Welcome to Ullapool
Ullapool

Ullapool is a nice town that occasionally gets cruise ships so the shopping along the waterfront is geared to tourism. The shops are more reasonable and of strictly local fare than some cruise ports we've experienced. From Ullapool we visited the Corrieshalloch Gorge and Nature Reserve which is a must see.

Loch na Muilne
Loch na Muilne
Lewis

Took a look. Pretty but did not blow our socks off (even the though the wind was blowing hard enough to do so).

The Summer Isles Boat Trip
The Summer Isles Boat Trip
Scotland

The Summer Isles Boat Trip had to be canceled due to rough winds and water, but we were able to go on the Whale and Dolphin cruise later in the afternoon in a high-speed RIB boat. No whales spotted but playful dolphins kept us entertained. We also saw Common Seals resting on the rocks.

Quality of Experience
They provide a suit and safety instructions.
Guides, Drivers and Staff
Very knowledgable.
Transport
Fun ride on the RIB boat!
Half Day Guided Hike: Torridon Resort
Half Day Guided Hike: Torridon Resort
Torridon

This was exceptional. Our guide took us on a wonderful hike on the Shieldaig Penninsula. We learned a lot and we quite on the same page in terms of interests and what mattered most to us.

Quality of Experience
Taking a spectacular trail we would never have found on our own.
Guides, Drivers and Staff
Our guide was very knowledgeable and a joy to spend a morning with.
Transport
Lewis Tour with Guide
Lewis Tour with Guide
Lewis

We were picked up at our B&B at 10 am and proceeded to the very northern tip of the island to see the lighthouse and the dramatic cliffs in strong winds. From there we made a brief stop at the Port of Ness, formerly a herring fishing port. Next we visited a small, but mighty museum, Comunn Eachdraidh Nis that highlights the local history. A small cafe provided a delicious lunch. Moving down the west coast, we visited the Clach An Truishal Standing Stone, The Shieling Barvas and Brue, Whalebone Arch, Gearrannan Blackhouse Village, a Harris Tweed factory, and Dun Carloway Broch.

Quality of Experience
By the end of the day we felt we knew what Lewis was and is all about.
Guides, Drivers and Staff
Donald was the perfect guide.
Transport
We rode in Donald's taxi which was perfectly comfortable for the day's drive.
Harris Tour with Guide
Harris Tour with Guide
Scotland

Day 2 with our driver, Donald, we toured around the coast of Harris. Because it is so mountainous, there isn't the same level of historic sights as on Lewis. The one historical site is St. Clement's Church with 15th century carvings and graves within. The west coast of Harris offered beautiful beaches.

Quality of Experience
Beautiful scenery!
Guides, Drivers and Staff
Donald is the best!
Transport
Corrieshalloch Gorge National Nature Reserve
Corrieshalloch Gorge National Nature Reserve
Ullapool

This was well worth a visit. We were fortunate to get good weather (meaning only a little rain). I highly recommend this reserve. As we are birdwatchers, we did have some nice birding along the Fern Walk. Combined with the path to the suspension bridge across the gorge, it makes for a long enough walk to work of that morning porridge with cream and honey.

Quality of Experience
Simply gorgeous
Kilchoman Distillery Classic Tour
Kilchoman Distillery Classic Tour
Islay

Even though I'm not much of a whisky drinker, this tour was very well done. Very cleverly, they provide everyone (except the designated driver) a lanyard that supports a whisky tasking glass. As the tour progressed we sampled whiskies along the way.

Quality of Experience
We had an excellent lunch in the cafe before the tour. I highly recommend it.
Guides, Drivers and Staff
Very informative tour leader.
Local specialist: Eleanor Whitticombe
Eleanor
Eleanor Whitticombe
Local specialist in Pembrokeshire, Wales | Replied on Sep 25, 2026
Dear Holly,
Thank you for sharing your experience. It’s wonderful to hear that the route through the northwest, Outer Hebrides and Islay suited your interests so well, and that you enjoyed the freedom to choose what to explore along the way.
I’m especially pleased that your walks and time with Donald and Dougie were highlights. I’ll pass your kind words on to them and to the team at The Torridon.
Thank you also for the thoughtful feedback on Rocpool Reserve. I’m glad you enjoyed the room and...
Read more

Dear Holly,
Thank you for sharing your experience. It’s wonderful to hear that the route through the northwest, Outer Hebrides and Islay suited your interests so well, and that you enjoyed the freedom to choose what to explore along the way.
I’m especially pleased that your walks and time with Donald and Dougie were highlights. I’ll pass your kind words on to them and to the team at The Torridon.
Thank you also for the thoughtful feedback on Rocpool Reserve. I’m glad you enjoyed the room and breakfast, and your point about the stairs between the bedroom and bathroom is helpful when we consider which rooms to recommend.
We’re delighted you had such a memorable 18 days in Scotland.
Warm wishes,
Eleanor

Just returned from spending a month in Irelan...
Ireland | Aug 20 - Sep 17, 2026

C
Catherine K.
Vietnam | Reviewed on Sep 24, 2026
Just returned from spending a month in Ireland. It was a memorable and enlightening trip. Adrian, our local specialist, did a fantastic /thorough job planning so we really got to see and experience a variety of cultural, historical, and natural wonders. We came away with a deep respect and admiration for the land and people of Ireland. The trip was not without a few bumps, though we were well supported by Adrian, who was very responsive. The mix of planned activities and free time... Read more

Just returned from spending a month in Ireland. It was a memorable and enlightening trip. Adrian, our local specialist, did a fantastic /thorough job planning so we really got to see and experience a variety of cultural, historical, and natural wonders. We came away with a deep respect and admiration for the land and people of Ireland. The trip was not without a few bumps, though we were well supported by Adrian, who was very responsive. The mix of planned activities and free time allowed us to explore the best of Ireland. We were blessed with great weather and knowledgeable and gracious guides. It was great craic!!!
I am very appreciative of the "road book" and app as it made tracking and finding information easy. This is our second time using KimKim and we will likely use them again.

Hotel Reviews
Ashling Hotel Dublin
Dublin

Great location and service.

Authenticity & Character
They injected a bit of fun into the experience. For example, in the morning a staff member in the breakfast room woulld sing an irish ditti.
Location
Staff
Helpful.
Cleanliness & Comfort
Killarney Riverside Hotel
Killarney

Walking distance from town. Large room though a bit crowded.

Authenticity & Character
Location
Staff
Service in the dining areas was great. They were a bit under staffed at the front desk; coukdnt alway find someone.
Cleanliness & Comfort
The Lane Boutique Residence
Galway

We loved this quirky hotel.

Authenticity & Character
Hard to put into words. It's tucked away yet in the center.
Location
Stones throw from town center. Walked everywhere..
Staff
So helpful!!!!
Cleanliness & Comfort
Woodside Lodge B&B
Westport, County Mayo

The room was very clean but the environment was a bit sterile. Given that you must drive to everywhere, we were dismayed that they didn't allow food in the room and where they allowed food, thcommon room ,appeared to be closed. And since it was marketed as a B&B, I found this a bit deceptive because they don't provide breakfast. Hosts did not check in with us.

Authenticity & Character
Location
Staff
The room was well cared for but it felt like there was no one there.
Cleanliness & Comfort
Riverside Hotel
Sligo

Central location with decent dining options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mount Errigal Hotel
Letterkenny

Comfortable with good dining and atmosphere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Serendipity House Guesthouse
Derry

The check in process was great, the location wonderful,and the property very clean. Thought parking would be a issue but we had no problems. The room was a bit cramped...hard to move around. So small we had to leave our suitcases in the car. Too, the corner sink in the bathroon was barely accessible as it was blocked by the shower. Breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Benedicts of Belfast
BELFAST

Great location, comfortatble room, great dining and entertainment options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rock of Cashel
Rock of Cashel
Ireland

Underwhelming.

Quality of Experience
Guides, Drivers and Staff
Dublin Highlights and Hidden Gems Walking Tour
Dublin Highlights and Hidden Gems Walking Tour
Dublin

Very knowledgeable and entertaining guide. Tour helped us decide where to eat etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Dublin
Free time in Dublin
Dublin

Great shopping and museums. Got to see things not on our planned itinerary.

Quality of Experience
Guides, Drivers and Staff
Transport
Entry into the Emigration Museum EPIC
Entry into the Emigration Museum EPIC
Dublin

A must do. This interactive museum really educates and entertains.

Quality of Experience
Guides, Drivers and Staff
Transport
Galway Food Tour
Galway Food Tour
Galway

So much fun. Saw and learned things we wouldn't have with out the guide. The variety of food and drink was wonderful.

Quality of Experience
Guides, Drivers and Staff
Transport
Give It A Go Evening Kayak Tour in Galway
Give It A Go Evening Kayak Tour in Galway
Galway

This was a highlight!!! Beautiful scenery, exceptional guide...well woth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Ferry to Inis Mór (Ferry Only - Return Trip)
Ferry to Inis Mór (Ferry Only - Return Trip)
Ireland

Though we were unable to complete the bike ride...we were able to see the island and all it had to offer. Glad we went.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Sligo Town
Explore Sligo Town
Sligo
Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Derry
Free time in Derry
Londonderry (Derry)
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Bogside History Walking Tour
Guided Bogside History Walking Tour
Londonderry (Derry)

Educational and inspiring.

Quality of Experience
Guides, Drivers and Staff
Transport
Belfast Political Taxi Tour
Belfast Political Taxi Tour
Belfast

Really enjoyed this. Great hearing from a "local". He was very accommodating and funny.

Quality of Experience
Guides, Drivers and Staff
Transport
Tickets for St Patrick Cathedral, Dublin
Tickets for St Patrick Cathedral, Dublin
Dublin

Founbd the self guided tour a bit confusing. Lovd the catherderal---beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Titanic experience
Titanic experience
Belfast

Loved it. Very thorough and informative.

Quality of Experience
Guides, Drivers and Staff
Transport
McConnell's Irish Whisky Distillery Tour
McConnell's Irish Whisky Distillery Tour
Belfast

Delicious!!!!! Always nice to learn about the inner working.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Brú na Bóinne and the Newgrange Tombs
Visit Brú na Bóinne and the Newgrange Tombs
Ireland

Excellent facility and tour. Remarkable history and experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adrian Murphy
Adrian
Adrian Murphy
Local specialist in France | Replied on Sep 25, 2026
Hi Catherine, Thanks a million for such a lovely and thoughtful review. It was an absolute pleasure putting the trip together for you both, and I’m delighted to hear you came home with such fond memories of Ireland. A month travelling around the country is a fair adventure, and there are always going to be one or two bumps along the way (I hope everything went ok with the car in the end!), so I’m especially glad you felt well looked after when they cropped up. It sounds like you got a great... Read more

Hi Catherine,

Thanks a million for such a lovely and thoughtful review. It was an absolute pleasure putting the trip together for you both, and I’m delighted to hear you came home with such fond memories of Ireland.

A month travelling around the country is a fair adventure, and there are always going to be one or two bumps along the way (I hope everything went ok with the car in the end!), so I’m especially glad you felt well looked after when they cropped up. It sounds like you got a great mix of history, scenery, good food, local characters and plenty of craic along the way!

I really appreciate the detailed feedback on the hotels and experiences as well. It’s incredibly useful for me when planning trips for future travellers.

Thanks again for trusting me with your Irish adventure. It was a pleasure having you both over, and hopefully we’ll see you back on the Emerald Isle again someday!

Slán go fóill! (Bye for now!)
Adrian
High Point Holidays

Diana was amazing, very detailed and on top o...
Portugal | Sep 10 - Sep 18, 2026

L
Linda M.
Phoenix, AZ | Reviewed on Sep 24, 2026

Diana was amazing, very detailed and on top of everything. This made our international trip very easy. I would highly recommend using the kimkim group for your travel.

Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on Sep 25, 2026

Hi Linda,
Thank soooo much for your comments and recommendation. We're super happy to hear that we're able to make your trip so easy. It's our goal and every detail counts :)
Looking forward to your next visit! 😊
Your friend in Portugal - Diana

Mongolia Trip
Mongolia | Sep 13 - Sep 21, 2026

Minnie
Minnie C.
San Francisco, CA | Reviewed on Sep 24, 2026
Great local guide Nara with strong English skills. Nara was open to adapting daily schedules and we appreciated her flexibility, especially with last-minute flight change accommodations. Good experience at the festival and a great stay at the national park/ger camp. May consider warning future tourists of traffic conditions in UB to set expectations. Read more

Great local guide Nara with strong English skills. Nara was open to adapting daily schedules and we appreciated her flexibility, especially with last-minute flight change accommodations. Good experience at the festival and a great stay at the national park/ger camp. May consider warning future tourists of traffic conditions in UB to set expectations.

Hotel Reviews
Guru ger camp
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maksum hotel

basic - only 2 beds - one cot (which was very uncomfortable)

Authenticity & Character
Location
Staff
did not speak English
Cleanliness & Comfort
Chinggis Khaan Hotel
Ulaanbaatar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Mongol Nomadic Experience (Stopover to/from Hustai)
The Mongol Nomadic Experience (Stopover to/from Hustai)
Mongolia
Quality of Experience
Food
Transport
Ulgii trip (Cultural Experiences, and Arts and Crafts Shopping)
Ulgii trip (Cultural Experiences, and Arts and Crafts Shopping)
Ulgii
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Eagle festival in September
Eagle festival in September
Mongolia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ulaanbaatar - Khustai NP
Mongolia
Quality of Experience
Guides, Drivers and Staff
Transport
Meeting with Kazakh eagle hunter family (a day trip)
Meeting with Kazakh eagle hunter family (a day trip)
Mongolia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Terelj national park
Terelj national park
Terelj National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Horse riding in Khustai national park
Horse riding in Khustai national park
Khustai National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ulaanbaatar city tour with Chinggis Equestrian Statue
Ulaanbaatar city tour with Chinggis Equestrian Statue
Ulaanbaatar
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Crystal Batdorj
Crystal
Crystal Batdorj
Local specialist in Ulaanbaatar, Mongolia | Replied on Sep 25, 2026
Dear Minnie,
Thank you so much for your wonderful feedback!
It’s great to hear that you enjoyed your time in Mongolia and had such a positive experience with our guide, Nara. We’ll be sure to share your kind words with her.
We also really appreciate your feedback about the traffic conditions in Ulaanbaatar. This is a very helpful suggestion, and we’ll consider adding some information about local traffic to help future travelers set their expectations.
We’re also glad to hear that you enjoyed...
Read more

Dear Minnie,
Thank you so much for your wonderful feedback!
It’s great to hear that you enjoyed your time in Mongolia and had such a positive experience with our guide, Nara. We’ll be sure to share your kind words with her.
We also really appreciate your feedback about the traffic conditions in Ulaanbaatar. This is a very helpful suggestion, and we’ll consider adding some information about local traffic to help future travelers set their expectations.
We’re also glad to hear that you enjoyed your experience at the ger camp in the national park.
We hope to have the pleasure of welcoming you back to Mongolia again someday!
Best regards,
Crystal

16 Days in China
China | Sep 8 - Sep 23, 2026

Mitchell
Mitchell O.
Sioux Falls, SD, USA | Reviewed on Sep 24, 2026
Heidi did a great job organizing our trip and planning everything out for a stress free trip. All the guides were friendly and flexible to work with what we wanted to do. We will definitely be using Kimkim in the future! Read more

Heidi did a great job organizing our trip and planning everything out for a stress free trip. All the guides were friendly and flexible to work with what we wanted to do. We will definitely be using Kimkim in the future!

Hotel Review
Howard Johnson Neodalle Resort Zhangjiajie

The AC did not work very well and the room was frequently a bit warm and slightly muggy. My wife also commented a couple of times on the cleanliness of the room in certain areas.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Sep 28, 2026
Thank you so much for your kind review! We’re delighted to hear that you had a stress-free trip and enjoyed working with Heidi and all of our guides. We truly appreciate your trust in KimKim, and it means a lot to hear that you would consider traveling with us again in the future. We’re also sorry to hear about the issues you experienced at the Howard Johnson Neodalle Resort Zhangjiajie. We understand how uncomfortable it can be when the room is too warm or humid, and we’re also concerned to... Read more

Thank you so much for your kind review! We’re delighted to hear that you had a stress-free trip and enjoyed working with Heidi and all of our guides. We truly appreciate your trust in KimKim, and it means a lot to hear that you would consider traveling with us again in the future.

We’re also sorry to hear about the issues you experienced at the Howard Johnson Neodalle Resort Zhangjiajie. We understand how uncomfortable it can be when the room is too warm or humid, and we’re also concerned to hear about the cleanliness issues your wife noticed. We will share your feedback with our local team and the hotel so that these points can be followed up on and improved.

Thank you again for taking the time to share your experience. We hope to have the opportunity to help you plan another wonderful trip in the future!

Luka put together a very fun and interesting ...
Iceland | Sep 9 - Sep 17, 2026

C
Carol F.
Newark, NJ | Reviewed on Sep 24, 2026

Luka put together a very fun and interesting trip for us. The suggested sights, descriptions, and driving directions were all good and well-planned for full--but not too full--days of driving, sightseeing, and exploring. And the tours that Luka booked for us--lava tunnel, ice cave, glacier walk, lagoon kayaking--were once-in-a-lifetime experiences that we will always remember.

Local specialist: Luka Matukaite
Luka
Luka Matukaite
Local specialist in Berlin | Replied on Oct 02, 2026

Hi Carol!

Thank you so much for the wonderful review! It was a real pleasure planning your Iceland adventure, and I’m so happy to hear that you enjoyed the route and the experiences along the way. I’m especially glad the tours turned into such memorable highlights. It was a pleasure working with you, and I hope you’ll carry some great Iceland memories with you for many years to come! 😊

Kindly,
Luka

A memorable trip, and as always with KimKim, ...
Spain | Sep 5 - Sep 20, 2026

John
John H.
Rock Hill, SC | Reviewed on Sep 24, 2026
A memorable trip, and as always with KimKim, every detail taken care of well before the start.
Alfonso interpreted what we were looking for extremely well, and the ever helpful daily programme complete with all necessary information is a godsend.
Hotels throughout the trip were as requested , and all very good.
Our 3 guides were all outstanding, pleasant individuals, answered our questions rather than overburdening us with facts, and fitted the tours exactly to our requests and physical...
Read more

A memorable trip, and as always with KimKim, every detail taken care of well before the start.
Alfonso interpreted what we were looking for extremely well, and the ever helpful daily programme complete with all necessary information is a godsend.
Hotels throughout the trip were as requested , and all very good.
Our 3 guides were all outstanding, pleasant individuals, answered our questions rather than overburdening us with facts, and fitted the tours exactly to our requests and physical ability.
I have recommended KimKim to several families in USA, and look forward to further trips with you.
PS do you have a representative for a trip we are considering to the Azores ( Portugal)?
Regards John Harrison.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Sep 27, 2026

Thanks for your beautiful words. It was a pleasure taking care of your while traveling with us.
See you again!

Iceland is NOT WHAT PEOPLE REALLY THINK IT IS.
Iceland | Sep 12 - Sep 22, 2026

Mary
Mary L.
Los Angeles, CA | Reviewed on Sep 24, 2026
I will not recommend this site for Iceland. Not only is this very highly expensive, the service is horrendous. There is no follow up on Lisbet our tour specialist on how we are doing. From the airport, the keys are handed to you and there you go. You cannot get hold of them using your USA phone. The rental car was part of the payment but hidden fees not explained are blindsided to you such as a Tax on using their road. Laughable. I got billed an additional 315 dollars in addition to the... Read more

I will not recommend this site for Iceland. Not only is this very highly expensive, the service is horrendous. There is no follow up on Lisbet our tour specialist on how we are doing. From the airport, the keys are handed to you and there you go. You cannot get hold of them using your USA phone. The rental car was part of the payment but hidden fees not explained are blindsided to you such as a Tax on using their road. Laughable. I got billed an additional 315 dollars in addition to the rental, parking, toll fees etc. All not explained to you. Hotels booked looked like “The Bates Motel” movie. Food is not only overpriced, yes super overpriced but you are out of choices because you are hungry. Burger for 35 dollars no Fries or drinks included. Do not even attempt to go for Steaks or Fish. It sad a country like Iceland is truly wonderful BUT not for the prices of food, tour etc. Infrastructure, back in the 40’s. Single Highway road, Gravel Road with plenty of Pot holes. No Lights on the road and Hotels or should I say Motels have no signs or proper directions to get too. Please do not get lost or your next turnabout could be miles away. GO SOMEWHERE ELSE…. For Glaciers, Argentina is way cheaper and nicer, Perito Moreno For Waterfalls too. Iguazu is much fun and nicer. Most sites are kind of disappointing. Yellowstone is much nicer than Geysir in Iceland. Bottom line Iceland is super expensive, not worth the sites.

Hotel Reviews
Fosshotel Hellnar
Hellnar

Very small but view is nice

Authenticity & Character
Location
Only hotel in town
Staff
Cleanliness & Comfort
Skuggi Hotel by Keahotels
Reykjavík

Location was great but place looks dingy like another Bates Motel. Graffiti’s everywhere .

Authenticity & Character
Not helpful staffng
Location
Hard to find but good for walking around the sites.
Staff
Give it you and get out of here attitude.
Cleanliness & Comfort
Farmhotel Efstidalur
Laugarvatn

Food is horrible and super expensive. Stay is clean but room very small.

Authenticity & Character
No one to help you with luggage’s
Location
better Signs to your place
Staff
Helpful but Kinda until you tip them
Cleanliness & Comfort
Better than Motel 6
Hotel Búrfell
Vik

Hard to find. Came in late in the evening. Same old small and Dingy.

Authenticity & Character
Nothing worth mentioning
Location
Hard to find.
Staff
Not really helpful with directions or anything else
Cleanliness & Comfort
Adventure Hotel Hof
Hof

This place is a bit better. Better restaurant but super expensive Parking is an issue but manageable .

Authenticity & Character
willing to help
Location
You can easily see and there is a sign to the place.
Staff
There is not much staff
Cleanliness & Comfort
Clean but super small like in a Cruise Ship
Brunnhóll Country Guesthouse
Höfn

Ideal place to naviagate and best place for sightseeing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Studlagil
Egilsstaðir

Bates Motel

Authenticity & Character
They could not even find the registration.
Location
Along the Highway but No Sign
Staff
Impolite at first then who knows what happened.
Cleanliness & Comfort
Sel - Hótel Mývatn
Myvatn

Best Hotel I have seen. Spacious but hard to find specially at night.

Authenticity & Character
Location
Location is hard to find.
Staff
Cleanliness & Comfort
Hotel Laugarbakki
Laugarbakki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Katla Ice Cave Tour
Iceland

Site is not better than Skatafell glacier tour but Cave is nice but somewhat deforming. Tour guide is great though, makes a difference.

Quality of Experience
Amazing Caves but deforming
Guides, Drivers and Staff
Superb Guide
Transport
Rye Bread tour (Geothermal bakery)
Iceland

very disappointing and hard to find first.

Quality of Experience
Waste of time
Guides, Drivers and Staff
Tried but tour is waste of time
Transport
Waste of time
Husavik Whale Watching
Iceland

My wife will give a 2 star. We saw some whale at a really far distance but nothing to rave about.

Quality of Experience
Guides, Drivers and Staff
Transport
Skaftafell Glacier Hike
Iceland

Great walk and exercise and well worth the trip for this.

Quality of Experience
I have seen better in my travels but for a first timer on a glacier, this is not bad.
Guides, Drivers and Staff
Guide was busier smooching with someone than attending to the flock
Transport
Hvammsvik Hot Springs
Iceland

View is remarkable but experience is not really worth going,

Quality of Experience
Guides, Drivers and Staff
They were very accommodating
Transport
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

Probably the best one. Lagoon is nice and water is still.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lisbet Grönvaldt

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.