Kimkim Trip Reviews

The trip was interesting. We enjoyed visiting Morocco and seeing the country. However, the extensive and lenghty driving between cities during the trip was not enjoyable. That was likely due to our own fault in not fully understanding the distances. For example, the 9 to 10 hour journey from Fes to Majourga and then into the desert was not good. Flight options would have been appreciated. Also, the car provided was not good enough. It was too old and uncomfortable. We also should have been aware of what constitutes a Riad. We enjoyed it as an experience but we would have preferred slightly better hotel options.

Nevertheless, the best part of the trip was our driver Samir. He made the trip worthwhile for us: he was humble, respectful and courteous. He was also very good driver and had a great attitude, a wonderful ambassador for your country. We highly recommend Samir and will mention him to our friends who wish to visit Morocco!

Hotel Reviews

Karawan Riad

Fès

Beautiful Riad, but poor location and food. Enthusiastic service

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Desert Luxury Camp Erg Chebbi

Merzouga

Authenticity & Character

Too touristy

Location

Staff

Cleanliness & Comfort

Better food!!!!

Ksar El Kabbaba

Skoura

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Beds and pillows

Villa Des Orangers

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bed and sheets could be improved

Activity Review

Fes to the Sahara via the Atlas (Camel Ride included)

Morocco

Quality of Experience

The driver Samir. Without him, would not have been worth the experience

Guides, Drivers and Staff

Samir was the bomb!! He was the best and made our trip good.

Transport

Car was not up to standard. Old and uncomfortable and rattled

Jamal was THE best guide I’ve ever had in all my years of traveling. If I were his managers I’d promote him in a heartbeat. He was more than just a guide, he was a great friend to all of us on our trip. He went above and beyond, faced difficult situations, and made sure we were satisfied each day of our trip.

We had an amazing time in Thailand thanks to Lilian and Nana!
From the planning to the execution, all parts of this trip were fabulous. We wanted to travel once in our lives where we just showed up to the airport and someone had a sign with our names on it and just whisked us away and did all of the work for us. This was it! And... I'm never going back to organizing and planning trips myself. Planning a trip for a family of 4 with young adults/older teenagers can be tough. But, all I had to do was communicate our likes and pacing style and Lilian planned it all! It was the perfect amount of sight seeing, adventure, and relaxation. Her hotel picks were fabulous were perfectly located central to the hustle and bustle with easy access by foot or train to anything we would want to see. I especially enjoyed Buri Rasa Village in Koh Samui. It’s a perfect size with not too many guests and just the right amount of gorgeous nature. If I ever come back to Koh Samui I would love to stay here again. And the NYSA hotel in Bangkok was awesome too. Their breakfast buffet was fantastic and had so many food options. I’m also very glad that I upgraded to the two bedroom suite because it was a splurge my family had never done before and that extra space and second bathroom provided such a luxurious feel that it was worth the extra money just for the memories of such an extravagant space. I highly recommend that room type for families of 4 with older children/teenagers.
Upon arrival in Bangkok our guide Nana and her driver took amazing care of us. Nana is very upbeat, high energy, and full of knowledge. We enjoyed her narrations along the drive to each activity as well as her excellent advice on things we could do and places we could eat after our day with her ended. She was able to effectively rearrange our scheduled itinerary due to some closures because of the King's birthday and we truly appreciated that flexibility. She really seemed in tune with what our likes were and adapted to our quite subdued nature with just the right amount of push to get us out of our comfort zone. We especially enjoyed her advice for the markets and suggestions for foods to try.
Thank you for making this the most amazing and easy vacation we have ever had. I truly enjoyed just waking up and having the day planned out and all of the transportation arranged.
Now that I have seen how the other half lives, I think all of our future vacations will need to be splurges like this! It’s an awesome way to travel.

Activity Reviews

Island Organics Thai cooking Class Koh Samui (Joining Class)

Thailand

Phenomenal! Chef Lat is full of energy and so fun to cook with. Her assistants help to pace the cooking, and you always feel like you have someone helping you. The food we made was delicious, and the tour of the organic garden was awesome!

Quality of Experience

Awesome experience. Knowledgeable chef, patient staff, and very fun and informative.

Food

Delicious!

Guides, Drivers and Staff

Courteous and helpful.

Transport

on time and safe,

From The Oldest To The Coolest

Bangkok

Awesome locale with new and fun artwork and hipster-ish sites. Enjoyed the hidden chocolate shop and all the Instagram worthy pics.

Quality of Experience

I wasn't sure about this part of our itinerary, but I am really glad that Lilian suggested it. We had a great time seeing this part of the city and really enjoyed the sites and walking around neighborhoods.

Guides, Drivers and Staff

Nana really knows her way around and was able to show us some really interesting sites. Her lunch restaurant choice was phenomenal.

Transport

The driver was always there to pick us up and drop us off right on time.

Railway Market & Floating Market

Bangkok

This is an absolute MUST DO activity. The drive there allowed us to see more of Thailand than just Bangkok and Nana's commentary along the way filled the drive with so much knowledge and information about Thai history and culture. The railway market is a once-in-a-lifetime experience and the canals take you through so many different styles of homes and shops along the water. We could have spent all day wandering through the markets... and I don't even like to shop or bargain! It is that great.

Quality of Experience

The sites, the smells, the people! There is so much to see and enjoy at the markets.

Food

Guides, Drivers and Staff

Transport

Premium Angthong Marine Park by VIP joining speedboat (Mon/Wed/Sat)

Ko Samui

This was a really fun day. The weather was perfect, the water was warm, and the captain and his crew were accommodating and safe. The walk up the stairs is memorable indeed! And so worth it for that view.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Samui Elephant Sanctuary (Joining morning visit)

Ko Samui

This is a lovely elephant sanctuary where you mostly keep your distance and just observe. You are able to prepare food for the elephants, feed them and pet their trunk, but you mostly get to watch them in their natural state. There is no prodding or coaching of the elephants, and you do not bathe them or get in their way.

Quality of Experience

Guides, Drivers and Staff

Transport

Symbolic temples & Klong tour

Bangkok

It was a hot and steamy day but the temples were worth it! So extravagant and ornate. It is a feast for the eyes indeed!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip overall was great. Our guide on Hvar was a bit vague on the geography and history of the island.

On the other hand in Zagreb was amazing.

Ms. Broj Iskaznice provided the best full day tour we have ever had. She was extremely knowledgeable , well organized and flexible about accommodating our needs. You should use here for all of your guests.

Thank you Ivan,
Randall Grosberg

The trip was overall good but I was a bit surprised we didn't have a guide on board but it would have worked out fine if our driver was able to communicate clearly to us. Unfortunately Mustafa couldn't communicate well with us and it frustrated not only us but him.

The hotels were generally fine with slight hiccups here and there. Hotel Mimona at Essaouira however should never be recommended, thankful Said rectified for us much to our relief.

The Riad in Fes and Boumalne Dades was exceptionally good. The staff were very helpful and kind. The dinner at Dar Rihanna was absolutely delectable and the experience was delightful.

Thanks for making the trip memorable and enjoyable.

Cheers
Annie

Everything was excellent from start to finish. Planning and booking was extremely easy, accommodations were comfortable, tour guides were friendly and very knowledgeable. We had one small issue (remarkable there was just 1 on our 7 day trip!) and the kimkim dedicated WhatsApp chat team had it fixed for us in under half an hour. We made so many amazing family memories on this trip and it was such a relief to let someone else work out all the little logistical details for our family of 5.

Hotel Reviews

Mar Palace Copacabana Hotel

Rio de Janeiro

Easy check in, room was ready when we arrived at 11am (huge after an international redeye!), staff was friendly, location was good, breakfast was a nice touch.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sanma Hotel Foz do Iguaçu

Foz do Iguaçu

Loved it! Food was great, room was comfortable, amenities were very nice.

Authenticity & Character

Location

Close to everything!

Staff

Cleanliness & Comfort

Activity Reviews

Rio in a Day: Christ the Redeemer, Sugarloaf, Selarón Steps and More'

Rio de Janeiro

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rio Green Tour: Into the Tropical Urban Forest and Among the Imperial Palms'

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Argentinian Side of the Falls

Foz do Iguaçu

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer and Driver at disposal to Sao Jose Dos Pinhais

Curitiba

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Rio de Janeiro

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Tour – Brazilian Side of the Iguaçu Falls + Bird Park (Parque das Aves)'

Foz do Iguaçu

Quality of Experience

Guides, Drivers and Staff

Transport

Our hotels, guided tours and recommendations for restaurants and activities were all well thought out and enjoyable.

Hotel Reviews

Hotel Villa Irma

Merano

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Loggiato dei Serviti

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Relais Osteria Dell'Orcia Tuscany

Castiglione d'Orcia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Antica Locanda Leonardo

Milan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Florence private guided walk including Accademia Gallery

Italy

Quality of Experience

Guides, Drivers and Staff

Oltrarno Artisan workshops guided walk (private guide)

Florence

Quality of Experience

Guides, Drivers and Staff

Montepulciano and Pienza guided food day

Italy

Quality of Experience

Cheese farm visit and Pasta cooking class (lunch or dinner included) in Pienza area

Italy

Quality of Experience

Milan private guided walk including Last Supper (3h)

Milan

Our tickets had been cancelled with no explanation

Wine Tour and tasting at Kränzelhof

Merano

Quality of Experience

Accademia Gallery entrance ticket (with guide)

Florence

Quality of Experience

Winery visit with wine tasting and light lunch

Italy

Quality of Experience

Food

First of all, we had an absolutely amazing time in Norway. Everything went so smoothly because of the way the trip was designed by Tom Christer.
My wife has a chronic, debilatating condition, and we had debated back and forth whether we should even go on this trip. I started researching everything on my own but realized that I was out of my league. Years ago, when we went to Germany, I used an American travel agent who, we found out much later, had no idea what she was doing. When we got into trouble over there, she never picked up the phone.
So, I decided to find a Norwegian travel consultant online. I read the reviews. Basically, people were saying that kimkim was highly regarded but that a person could do the trip more cheaply by booking everything themselves. That did not make any sense to me, because how can a person really know what to see and how to book the travel arrangements correctly, if they had never been to the country.
My wife and I agreed that, if we had tried to arrange everything on our own, our trip would have been a disaster. As it happened, our experience was just the opposite. Tom planned the trip so that our daily excursions would not be so strenuous for my wife, yet we were able to see so many things. The hotels and the views from the hotels that Tom selected were amazing as well as the breakfasts. I had a few questions along the way, and the team at kimkim always picked up the phone to steer me in the right direction. We had one small problem that Tom's colleague, Mathia, fixed for us immediately. What we really appreciated was that Tom, Mathia, and even Christina were always sending us emails to check up on us to make sure everything was going smoothly.
So, this excursion ended up being the trip of a lifetime for us! Norge er så vakker--Norway is so beautiful. Not only did we get to experience the amazing fjords and the small country towns, but we were able go to the wonderful city of Bergen and the very active, modern-day capital of Oslo. It was the perfect balance for someone like us who had never been to the country before. We would highly recommend kimkim and especially Tom Christer.

Hotel Reviews

Grand Hotel Terminus

Bergen

Close to everything, amazing breakfast, beautiful hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kviknes Hotel

Balestrand

Hotel was drop-dead gorgeous. Amazing breakfasts. Views were amazing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vangsgaarden Gjestgiveri

Aurland

This was a cottage right on the water. Awesome views!! The proprietor, she treated us like family and gave us a big hug when we left. Amazing experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Byporten

Oslo

The rooms in this hotel were tiny and stuffy. However, breakfasts were fabulous, and the view of downtown Oslo was without compare!

Authenticity & Character

Location

Staff

We were at this hotel for three days and booked a day for our room to be cleaned and supplies re-stocked. The cleaning people never showed up.

Cleanliness & Comfort

Activity Review

Fjordcruise on UNESCO Nærøyfjord

Norway

The views, the cliffs, the waterfalls. We felt like we were in a living postcard. My wife has some disabilities, and the staff were very helpful in getting on the boat safely.

Quality of Experience

Guides, Drivers and Staff

Transport

Melanie added wonderful
Farm lunches, olive oil tasting and farm visits with our grand kids. All of her special
Meals and things for the kids were wonderful. She was easy to work with. Easy to contact and got back to us immediately with any questions we had.

Amazing Tour of Romania

Hotel Reviews

Hotel Capitol

Bucharest

Accommodations were clean, staff was friendly and accommodating, restaurant food was delicious.

Authenticity & Character

Quaint

Location

Located close to restaurants and attractions.

Staff

Cleanliness & Comfort

Air conditioning didn't work well, room was small.

Villa Prato

Brasov

Quaint , staff was friendly and accommodating, excellent breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mercure Sighisoara Binderbubi - Hotel & Spa

Sighisoara

Loved the authenticity, staff was friendly and accommodating. Excellent location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Beyfin

Cluj-Napoca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Republique

Sibiu

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hilton Garden Inn Airport

Otopeni

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Bucharest city tour

Bucharest

Our guide Florin was outstanding. Went above and beyond on all excursions. Found unique restaurants.

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from Bucharest to Brasov with Peles Castle

Romania

Travel was exceptional. Our guide Florin and the lovely Mercedes we had made the trip comfortable. Florin took extra time to make sure our excursions were timed so that we weren't with crowds and could enjoy the activities.

Quality of Experience

Irene at KimKim and Florin are both 5 star performers and would definitely recommend to traveler's for future KimKim adventures.

Guides, Drivers and Staff

Florin was and exceptional driver and guide. He was very attentive and made sure we were well informed and taken care of. His local knowledge of the areas and attractions was outstanding. Irene at KimKim was at all times attentive to our needs, she was the best travel coordinator we've ever had.

Transport

Always on time , clean , and comfortable

Bran Castle and Brasov medieval city

Brasov

Florin made sure ou r entry was coordinated so that we had plenty of time to visit without large groups. We were practically by ourselves and could enjoy the attractions thoroughly.

Quality of Experience

Guides, Drivers and Staff

Transport

Turda salt mine and Cluj

Romania

Unbelievable, spectacular attraction, highly recommend for future travelers.

Quality of Experience

Guides, Drivers and Staff

Transport

Day trip to the Corvinilor Castle

Sibiu

Quality of Experience

Guides, Drivers and Staff

Transport

Viscri and Sighisoara

Romania

Quality of Experience

Guides, Drivers and Staff

Transport

Walking tour in the Old Town of Bucharest

Bucharest

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the National Museum of History and leisure time in Bucharest

Bucharest

Quality of Experience

⁸

Guides, Drivers and Staff

Transport

Sibiu to Bucharest with Transfagarasan road

Romania

Quaint town, the churches were breathtaking. Florin coordinated everything perfectly.

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Romania

Bucharest

Our trip was prepared flawlessly by Irenne and the KimKim staff. Our airport pickup worked well even though our flight was delayed. Florin met us on our first day and we enjoyed our introduction to Romania.

Quality of Experience

This was our first time using a private service and we highly recommend the experience. Irene and the KimKim staff are exceptional. Our trip was well planned and we could enjoy ourselves without worrying about anything. Florin our driver/guide was exceptional. He made sure everything was taken care of and our experiences were coordinated so we could enjoy them at a leisurely pace. Florin also added additional personal attention to make our journey comfortable. His local knowledge and suggestions made for a specialized experience. We would definitely recommend KimKim and Florin to future travelers. A definite 5 star experience.

Guides, Drivers and Staff

Transport

Goodbye Romania!

Bucharest Int. Airport (OTP)

Our last day with Florin and Romania was a wonderful way to finish our journey with KimKim. The museum tour is highly recommended to end your Romanian adventure. Followed up by a traditional lunch that we throughly enjoyed. Irenne was fabulous with coordinating throughout the trip.

Quality of Experience

Quality of Experience

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

Transport

The planning phase was super - we were hoping to trust kimkim to interpret our requests and preferences into an itinerary that met our needs and would make our travel experience smooth and enjoyable. They delivered. Every day was thoughtfully planned with the right amount of activity and also room to improvise when we decided in the moment we wanted to do something different. We had support from private guides and scheduled activities so we didn't have to figure out many logistics, but also flexibility to explore or simply skip things based on our energy levels. The only challenge was overcoming the time difference and a bit of a language barrier negotiating some of the details.

The guides were all excellent in different ways, and I would recommend them all. They were funny, enthusiastic, and friendly and truly enhanced our experience in all of the places we visited. The Hello K cooking class and the Jinyeon traditional music performance were especially notable, but we found so much to enjoy every day. I also recommend the National Museum of Korea, the United Nations Peace Memorial, and the charming Hotel 28 Myeongdong where we stayed during our first leg in Seoul.

This is the first international family trip that we have done, and it was a stellar experience. We had a beautiful and memorable visit to Korea that we will remember for years to come.

Hotel Reviews

Maison Glad Jeju

Jeju

Felt luxe, and everything was quite nice, but lacked personality. Good location and an excellent breakfast.

Hotel 28 Myeongdong

Seoul

We LOVED this charming little hotel. It was a perfect place to spend our first nights halfway across the world.

Authenticity & Character

Location

We could walk to many restaurants, shops, and sites

Staff

Very kind, polite, and attentive, They spoke English extremely well.

Cleanliness & Comfort

Great amenities and exceptionally well maintained

Shilla Stay Busan Haeundae

For a huge hotel they did a good job. Beach town vibes. Not fancy, and some of the choices in the rooms were odd, but pleasant enough, and well situated.

Activity Reviews

Explore Seoul Highlights

Seoul

Sebastian was amazing!

Go on a Hiking Tour of Bukhansan and Ancient Seunggasa Temple

Seoul

This is a challenging hike! We enjoyed it but it was VERY hot and we probably shouldn't have done it during the heat wave.

Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience

Seoul

Perfectly lovely in every way

Jinyeon: Korean Traditional Music Performance with Modern vibes

Seoul

Unexpectedly moving. Loved learning about Korea from a musical lens.

Discover the Culture of Busan with Haedong Yonggungsa Temple

Busan

Jino was a delight. Such a kind and sweet young man. We loved seeing Busan with his perspective.

Family-Friendly Mt. Hallasan, Tea Plantation, and Arte Museum Tour

Jeju Island

Jimmie was fun and interesting - loved hearing about his mother's diving, and appreciated all of his recommendations. The Arte Museum was an unexpectedly awesome experience.

Just got back from an incredible trip to Morocco with my friends. Loved seeing all the beautiful colored textiles, ornate doors, and pottery in the souks. And of course loved eating amazing tagine and my favorite Bastilla. We enjoyed hiking in the Atlas mountains and riding donkeys, camels and horses all around Morocco. Our local specialist Siad was great and allowed us to make last minute changes and assist us in getting restaurant reservations. Thanks Siad for being so flexible. And we can't thank of driver enough- Soufiane. He was knowledgeable, accommodating, and just a great person. And he put up with 3 women whose luggage kept getting bigger and bigger! Many thanks for everyone for making this an incredible trip we will never forget.

Hotel Reviews

Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery

Essaouira

Beautiful hotel, great location and great breakfast. Only complaint was I wish the rooms with ocean views were open. (they were under construction)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

THE ORION DOME AGAFAY MARRAKACH

Marrakech

Beautiful glamping in the desert- and best of all the domes have air conditioning.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Andalla Spa

Marrakech

Beautiful riad that was walking distance to all the souks. Staff was amazing-friendly, incredibly helpful and kind.

Authenticity & Character

Location

Staff

So kind, helpful and went out of their way to help you with anything you needed.

Cleanliness & Comfort

Beds were a little too hard.

Activity Reviews

Essaouira on Foot: Medina, Harbour and Ramparts

Essaouira

Our guide was incredibly knowledgeable about Essaouira and the history of Morocco. Loved learning all about the history of the country. (I believe his name was Hassan)

Quality of Experience

Guides, Drivers and Staff

Transport

An Evening Food Walk in Marrakech

Marrakesh

Fun food tour. Biggest complaint is that we didn't realize that we were going to multiple places. We started at a roof top restaurant and had tagine and cous cous and all filled up thinking that was dinner. To our surprise we then went to multiple food vendors and we were stuffed so did not get to try the snails and missed out on other dishes. Wish they had warned us!

Quality of Experience

Guides, Drivers and Staff

Transport

A Day in the Imlil Valley

Marrakesh

Enjoyed hiking, LOVED the ride down on the donkeys, and enjoyed a nice Berber meal. My only comment is that I thought we were eating with the Berber family and would get to talk to them. We ate alone and only briefly saw the woman and child of the house. I think it would have been cooler to get to know the Berber family, learn about their day, life in the village, etc.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

The Jardin Majorelle

Morocco

Pretty place to take pictures

Quality of Experience

Guides, Drivers and Staff

Transport

Horseback Riding on the Beach of Essaouira

Essaouira

The stable was a bit rough looking and would not be easy to get to if you have mobility issues. We passed several nicer looking riding stables that would be a better fit for Kimkim's upscale service.

Quality of Experience

Guides, Drivers and Staff

Transport

A Tranquil Hammam & Spa Experience

Morocco

This place was amazing. Had one of the best massages ever.

Quality of Experience

Guides, Drivers and Staff

Transport

Janelle was very helpful in planning our trip. Nadia was very responsive to our questions during the trip with revisions forced due to weather.

Hotel Review

Hotel Albergaria do Calvário

Évora

The staff was exceptional and jumped at the chance to exceed our every whim. The rooms were very spacious and clean. The bar, parking, patio, and bicycles made the time spent there just perfect. Great location making it an easy walk to local shops and restaurants.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Douro Valley Highlights: Wine, Olive Oil & River Cruise

Porto

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover Peneda-Gerês National Park by Mountain Bike

Porto

A do it yourself tour with a provided route and phone. Yet the app is in Portugese.

Quality of Experience

Guides, Drivers and Staff

Transport

Hot Air Balloon Flight Over Évora

Portugal

Exceptional guides who enjoyed the ride as much as us and explained every step and detail. The certificate and toast after made it that much more special.

Quality of Experience

Guides, Drivers and Staff

Transport

Culinary Highlights of Porto: Food Delights & Bolhão Market

Porto

A nice overview of the wine and food. Lacked context about locations, route, and selections.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The service was great to have guides set up and things to suggest on the days we didn't have anything planned or places to be. We really enjoyed the local guides as they were all very knowledgeable on the areas we were wandering around. Would highly recommend using the Kim Kim service as they have local knowledge and can build an itinerary to what you like to do and see. Look forward to using Kim Kim in the future as it takes a lot of guess work out of what to do and where to stay as there are so many options of where to stay and they helped out making it spots that were easily walkable, nice hotels, and quiet. But they can help build a trip depending on your budget and what you would like to get up to while traveling.

Hotel Review

Hotel Sunroute Plaza Shinjuku

Tokyo

Authenticity & Character

Location

Close to the Shinjuku station, but far enough away it is quiet.

Staff

Staff were willing to help with any requests or questions from check in to luggage transfer

Cleanliness & Comfort

Activity Reviews

Local Private Guide Full Day Kyoto (8 Hours)

Kyoto

Terry our guide was so good. The full day spent venturing went by so fast. We learned so much about Kyoto.

Quality of Experience

Guides, Drivers and Staff

Transport

Airport assistant premium Tokyo HND [8:00 - 20:00]

Tokyo

This was a life saver, as if you are coming from a city with no transport, getting on the train system in Japan may seem over whelming, but having a guide help you get the basics and rhythm of how it works is worth it.

Quality of Experience

Guides, Drivers and Staff

Transport

Ramen Cooking Class Experience

Kyoto

Shu is the best

Quality of Experience

Guides, Drivers and Staff

Transport

Tea ceremony (Group - Flower Tea House) [45 min]

Japan

Quality of Experience

Guides, Drivers and Staff

This was our first experience with a pre-planned travel tour. My husband and I usually book our flights, our first and last hotel stays then figure out the rest of the trip as we go. When planning our Morocco trip, we quickly realized the type of trip we wanted to experience was more complex than we could handle on our own. After reading other kimkim travelers reviews of their own Morocco trip, we felt like this was the best travel solution. We recently returned home and could not be happier with how the trip turned out. Starting with the planning sessions with Hakim, who listened to our travel desires, answered all our questions and provided an itinerary we were thrilled to complete. When we decided to change things up, Hakim was accommodating and offered suggestions when we asked. Thank you Hakim for all your travel planning help.

When it came time to leave for Casablanca, we hit some trouble. Royal Air Maroc (who we booked directly), cancelled our flight, two days in a row. We were devastated. This meant our 12 day trip was down to 10. Unfortunately for us, our arrival was on a weekend when kimkim's general office is closed. We needed to alert our driver that we would not be there to meet him in Casablanca as scheduled. I was able to get a hold of Yassine at their emergency number and he was extremely helpful in updating our itinerary and driver. If you find yourself in a similar situation, do not try to call the emergency number from outside the country. Just text through WhatsApp. That was the best way to get in contact with the emergency line and provide screenshots of our updated flight information. When we finally arrived in Casablanca we met our driver Mohammed who drove through the night to get us to Meknes, so we wouldn't miss anymore of our planned itinerary. I cannot say enough great things about Mohammed. He was so kind to us our entire trip. Not only was he an excellent safe driver, he was a second tour guide. Pointing out special vistas along the way and telling us about the different towns we drove through. We had fun easy conversations and he answered our numerous questions with ease. He absolutely added more value to our trip, then just his driving skills.

The tour guides we had scheduled in different cities were knowledgeable about the locations they led us through. Especially Hassan in Fes. He loves his home city and it shows. He toured us around with pride in his heart sharing all his favorite places. As it was a private tour with just us three, we were able to enter small businesses like the UNESCO weaving shop with a 12 pedal loom and see their craft up close. You would never get that opportunity with a large group tour. I absolutely recommend booking private walking tours of the cities you are most interested in experiencing from a local perspective.

Our second favorite experience was the desert camp in Erg Cheggaga. Hamzil our driver was fantastic. He navigated his way from M'Hamid to our desert camp easily even though there are no roads in the Sahara. We had a delicious dinner at camp and were treated to drumming and music around the campfire. It was a magical experience we will treasure forever. Overall I would definitely book with kimkim again, not just for Morocco, but for any country where I plan on visiting multiple cities, and need a driver because travel by train is not available.

Hotel Reviews

Riad Azoulay

Marrakech

Riad El Yacout

Fès

Absolutely beautiful hotel with a warm attentive staff. Definitely have dinner here one night. The food was delicious and the service impeccable.

Riad Chbanate

Essaouira

A gorgeous boutique hotel, just a few blocks from the beach and the marina. The staff was very welcoming and the food was delicious.

Kaan Casablanca

Casablanca

Riad Zidania

Meknes

La Rose du Desert

Erfoud

Le Sand Luxury Desert Camp

Zagora

Riad Chay

Ouarzazate

Activity Reviews

Guided Tour in Fes

Fes

Thank you Hassan for a wonderful guided tour of your home city. Fes was one of our favorite stops on this tour.

Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech

Morocco

Seeing Ait Benhaddou, featured in so many movies and shows we love was a must for us. But I don't think the tour guide provided as much insight as we received on our other tours.

Guided Tour of Aït Benhaddou

Morocco

Seeing this iconic location featured in so many movies and shows we love was a must for us. But I don't think the tour guide provided as much insight as we received on our other tours.

Private Transfer from Marrakech to Enchanting Essaouira

Morocco

Camel Trek in Cheggaga Dunes

Zagora

Guided Tour of Volubilis

Morocco

Food Tour & Local Gastronomy

Morocco

Come hungry. By the end of the tour we could barely eat another bite. It was a great mix of savory and sweet snacks. Our guide was fun and very knowledgeable.

Guided Tour in Marrakech

Marrakesh

Hannah did a wonderful job of planning our 10 day trip around Iceland. We loved it! It was just about perfect, and Iceland is an extraordinary country. The Perlan museum is a great place to start. Then we headed out to do the golden circle (even though the weather was quite something!). We ended up seeing north, south, and southeast Iceland, plus a whale watch where we saw multiple whales. It was truly a memorable trip!

Hanna provided a wonderful itinerary and all of our car, plane and hotel reservations went smoothly. Hanna was very responsive to all of our questions. The scenery and walks were both spectacular and unusual. Her suggestions for places to eat were excellent. We loved the Perlman museum and I would suggest that she make sure to include the Perlan when in Reykjavik. Highly recommend Hanna and KimKim.

Activity Reviews

Whale Watching Tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Blue Lagoon

Iceland

Quality of Experience

Reykjavik Food Walk

Iceland

Great way to see downtown Reykjavik and be introduced to Icelandic foods.

Quality of Experience

Guides, Drivers and Staff

We had a wonderful trip to China.

China is home to all kinds of natural beauty and temples/monuments. However visiting the Great Wall and Zhangjiajie were by far our highlights.

We really enjoyed our guides Linda, Kevin, and Arthur. They were incredibly knowledgeable about the area we were visiting and more than willing to help us with anything we needed. I want to specifically give a shout out to Arthur who helped me find some cold medicine at a pharmacy.

Hotel Reviews

Park Plaza Beijing Wangfujing

Beijing

This hotel is in a great location. Close walking distance to restaurants and shopping. The lobby is very nice and we enjoyed the hotel bar on several nights. Staff were very friendly and washing machines were free to use. However we were not thrilled about our room. There was hair on the floor in our bathroom and finger smudges on the mirror. You could also tell that someone had smoked in the room at some point even though it was a "non smoking" room. Bed was firm (which I don't mind as much), but it seems most are in China are (at least at the hotels we stayed at).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room needs to be cleaned better before guests arrive. Old cigarette smoke needs to be removed.

Xi'an Eastern House Boutique Hotel

This hotel is a great location - close walking distance to several bars and restaurants. Very elegant and modern. We particularly enjoyed the complimentary supply of water bottles. One of the better hotels we stayed at on our trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tibet Hotel Chengdu

Chengdu

Very pretty hotel with a nice lobby and bar area. Rooms were very nice but we had an issue with our room smelling BADLY of cigarette smoke even though it was a "non smoking " room. It seemed to pick up when the fan was turned on. We asked the front desk for another room, which they kindly helped us with - but once we turned on the fan in that room....same cigarette smell. This was very disappointing given how nice the hotel looked.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Non smoking rooms need to be rid of cigarette smoke smell.

Guilin Bravo Hotel Grand Wing

This hotel has a great location near the lakes in Guilin. Very convenient walk to restaurants and bars near the hotel. The hotel itself was nice, but the rooms were a little musty. This was likely due to the humidity the local areas see.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Green Lotus Hotel

Very nice hotel and in a great location to restaurants and bars. There is an amazing view out the back of the hotel at the river and surrounding hills. The hotel is very modern and elegant. However our friend did have unclear sheets upon our arrive. Very disappointing for such a nice hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Need to make sure rooms and sheets are clean before guest arrivals.

Chengyun Yuexi Resort

This hotel was in a good location near restaurants and access the riverside. However upon our arrival to our room we noticed the floors were very dirty and the bathroom area smelled of sewage. Very nice sized rooms, but the cleanliness of the room was very disappointing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hampton by Hilton Zhangjiajie National Forest Park

Great location. Comfortable rooms. One of the better hotels we stayed at on our trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sunrise On The Bund

Great location. Comfortable rooms (although we did have to ask for a mattress topper due to VERY firm mattress). I would recommend this hotel to future guests.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hiking along the Majestic Great Wall, Summer Palace

Beijing

Seeing the Great Wall was perhaps the highlight of our entire trip. Definitely recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Encounter Adorable Giant Panda in Chengdu

Chengdu

We loved seeing the pandas.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Travel from Fenghuang (Phoenix) Ancient Town Town to Furong

Fenghuang

We really enjoyed our time in Fenghuang. Particularly the river boat ride and grabbing some drinks in the evening along the riverside. Furong is much smaller and would not recommend staying there for too long. Waterfalls are beautiful. Get in, get your photos and head out.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Fobidden City and Hutong in Beijing

Beijing

We had a great time visiting both the Forbidden City and Hutong areas. Both sites are worth visiting. We ended up going back to the Hutong area in the evening for some drinks and shopping.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Local Food Market and the Temple of Heaven in Beijing

Beijing

Seeing the local food markets was fine and the Temple of Heaven was nice. We were in the market for maybe 5 minutes. We did enjoy seeing the morning workout area where the locals meet. However we would not recommend going out of your way to see the food market.

Quality of Experience

Guides, Drivers and Staff

Transport

Marvel at the Li River: China's Most Picturesque River

Guilin

We enjoyed our cruise down the Li River. Seats on the boat were very comfy - although we spent most of our time on the top deck outside site seeing as we cruised down the river.

Quality of Experience

Guides, Drivers and Staff

Transport

Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park

Zhangjiajie

Highlight of the trip. Beautiful national park.

Quality of Experience

Guides, Drivers and Staff

Transport

Revel in the Splendor of Zhangjiajie - Grand Canyon and Tianmen Mountain

Zhangjiajie

Grand Canyon was a little cheesy. It was cool to walk across the glass bridge, but the zipline and slide were just okay. The zipline limited your speed and the slide got backed up due to too many people being allowed at once. The boat ride at the bottom of the canyon could be skipped. Tianmen mountain was one of the coolest things we did on our trip. Beautiful area. Highly recommend. You MUST walk up the 999 steps.

Quality of Experience

Guides, Drivers and Staff

Transport

Highlights of Shanghai with Yu Garden and the Bund

Shanghai

We would honestly skip this. Mostly seeing old bank buildings and a overcrowded garden area.

Quality of Experience

Guides, Drivers and Staff

Transport

See the Terracotta Army

Xi'an

Very cool to see and learn about the warriors, but got very repetitive after the first couple chambers. Still would highly recommend going, but have appropriate expectations.

Quality of Experience

Guides, Drivers and Staff

Transport

Half day Golf course at Shanghai Silport Golf Club

Shanghai

Very nice golf course. We met the general manager upon walking in (Jack) who was incredibly helpful getting us set up and going. Our guide was not very familiar with golf or the check in process so this was a helpful coincidence.

Quality of Experience

Guides, Drivers and Staff

There is really no need for a guide to be included on this. Just a driver is enough. Especially if the guide is not familiar with golf.

Transport

Peking Duck Experience

Beijing

Very good! One of the best meals on the trip. Highly recommend.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half Day Exploring the Reed Flute Cave and Elephant Trunk Hill

Guilin

Thought this would be something else. Pretty cave system, but very cheesy and relatively small. The elephant trunk hill area was very underwhelming.

Quality of Experience

Guides, Drivers and Staff

Transport

Chinese dumpling dinner

Xi'an

The show was very nice, but the food was expensive and not that great. They bring out several plates of dumplings with all sorts of fillings, but most of the time they were not hot. We had better dumplings elsewhere.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Enjoy a Spicy Sichuan Hotpot Meal

Chengdu

Very good. One of our better meals on the trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Countryside Tour in Yangshuo by bike

Yangshuo

We chose to rent scooters and had a lovely time riding down the trail parallel to the river.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Greece was truly unforgettable, and Kim Kim Travel and GA Trips made the entire experience feel effortless. Angeliki, our travel specialist, thoughtfully curated every detail, from beautiful hotels and memorable private tours to exceptional drivers and seamless transfers between destinations. We never had to worry about logistics—we could simply arrive, relax, and enjoy each experience. The planning was thoughtful, polished, and incredibly well executed. We’re so grateful for such a special trip to Athens, Mykonos, Naxos and Santorini and would highly recommend Angeliki and Kim Kim Travel.

Hotel Reviews

Elite Suites Oia

Santorini

Amazing views. Excellent location. Will definitely return.

Authenticity & Character

Location

The view and proximity to shops.

Staff

Cleanliness & Comfort

Athens Woo Suites

Athens

Amazing view of the Acropolis. Excellent location to walk everywhere we wanted to visit. Small, quaint, boutique style hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amazon Mykonos Resort & Spa

Mykonos

Beautiful hotel with private rooms and pools- although we couldn’t use the pool because the water was freezing, we still enjoyed the view.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sundunes Hotel Naxos

Naxos, Plaka

Love the privacy this hotel offers. We had a private pool with sea view. Couldn’t use pool because the water was extremely cold. Very quiet in mid September, but prefer that vibe. Best lounge chairs on the patio AND beach.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Athens Highlights Mythology Tour

Greece

Excellent tour. Very knowledgeable private guide. We learned a ton and enjoyed our conversations. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Mykonos Full Day Catamaran Cruise

Mykonos

Probably one of my favorite events of our trip. Excellent staff. They even made snacks, seafood pasta lunch and dessert. We spent the entire day on the water, swimming, snorkeling , lounging and having a fun and relaxing time. Highly recommend!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Naxos Highlights Tour

Naxos

Alex and our driver were the best! We enjoyed the entire day learning about the history of Naxos, pottery workshop, shopping in beautiful villages, and even had a lunch at a local tavern. A perfect day!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Caldera Hike (Day or Sunset) with meal 2026

Santorini

What a pleasant surprise. We did not know what to expect with a hiking tour, and we r would do it all over again! Our guide was energetic, knowledgeable and showed us some of the most spectacular views in Santorini! We also ended our 6 mile hike with a delicious dinner in Fira!

Quality of Experience

Guides, Drivers and Staff

Transport

Athens Street Food Tour Afternoon

Athens

We highly recommend starting off your trip in Athens with a food tour. The food and experience were excellent. We also had the opportunity to meet a few other travelers given this was a small group tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Mykonos Island Tour - Like a Local!

Mykonos

A great way to learn about the landmarks in Mykonos. Wish the main part of town was part of the mix, but overall very happy with our experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Veronica was extremely helpful in planning our trip. We changed our minds so many times and she didn't even miss a best. She changed our trip to meet our expectations. The whole trip was wonderful and wait was what we wanted and expected. Will definitely work with her and kimkim again for our future mexico travels.

Hotel Review

Ana y Jose Hotel & Spa Tulum

Tulum

Everyone was very happy and helpful. Will definitely be staying at the ana y josē hotel again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Tulum (afternoon)

Tulum

Didn't go

Quality of Experience

Food

Guides, Drivers and Staff

Transport