Kimkim Trip Reviews
Santorini hotel was a dump. BEWARE: Somewhere We Know charges hidden extra fees
Greece
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Aug 6 - Aug 14, 2025
We’re truly sorry to hear that your experience with the hotel in Santorini didn’t meet your expectations and that it impacted your first trip to Greece and Europe. However, we’re glad to know that you found the rest of your hotels and activities to be excellent. We completely understand your disappointment regarding the hotel’s condition. Had we been aware of these issues beforehand, we would never have recommended this property. Our team carefully researches every accommodation we... Read more
Family trip to Italy
Italy
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Sep 27 - Oct 5, 2025
Outstanding Planning and Management
Costa Rica
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Oct 3 - Oct 13, 2025
Hola Frances!
Thank you so much for your kind words.
It was truly a pleasure to support you throughout the journey. I’m glad to hear that both the planning process and the on-trip details met your expectations, that means a lot!
Pura Vida☀️
Bryan | Serendipity Adventures
The trip was very well planned and executed. ...
Japan
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Sep 20 - Oct 10, 2025
The trip was very well planned and executed. We will recommend Kimkim for others for sure. All the guides were great and clearly vetted by many others. You really listened to what we wanted - cities with off-the-beaten-path destinations and cultural experiences. We were really impressed with the support before and during the trip. We're so happy. Thank you for everything.
Hi Arnon,
Greetings from Sandy.
Thank you so much for your kind words! We’re thrilled to hear that you had a fantastic trip and that our team was able to meet your expectations. It’s wonderful to know that you enjoyed the unique destinations and cultural experiences we curated for you. Your recommendation means a lot to us, and we look forward to helping you and your friends plan future adventures. Looking forward to help your next trip😊
All best
Sandy
Kristy was extremely helpful in a number of w...
Peru
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Aug 23 - Aug 29, 2025
Kristy was extremely helpful in a number of ways. She did a great job setting up the trip and was kind enough to help one of our travelers that had issues with departing flight. She also helped to retrieve something we left in a hotel room. Excellent job!
Hi Chris,
Thank you so much for your review! I’m really glad to hear everything went smoothly and that we could help with both the flight issue and the hotel pickup. It was such a pleasure working with your group, I hope you all had an amazing time in Peru!
We love KimKim!
Greece
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Sep 18 - Oct 3, 2025
Our trip to Crete, Athens & Rethymno.
Greece
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Sep 18 - Oct 2, 2025
This is our third KimKim adventure. It was the first time we rented a car to possibly have more flexibility. Everything was smooth when we landed in Athens and hopped to Crete. We were met but Kosta from Kosmos car rental and got a new car (but the windshield washer did not work). Off to Rethymno and we realized how Greeks drive. The double yellow lines in the center of the road is merely a suggestion. After a while driving went from unnerving to... Read more
Thank you very much for taking the time to share your detailed feedback. As I was surprised to read some of the points you mentioned, I would like to offer a few clarifications.
Considering that this was your second trip to Greece with us, and given that you had driven here before, the self-drive option was discussed as a way to offer flexibility and manage costs effectively. I therefore did not expect that this would cause difficulties during your journey. Regarding the car... Read more
Everything about the trip from beginning to e...
Scotland
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Sep 17 - Sep 25, 2025
Thank you so much for your kind words, Rhonda.🥰
It’s been an absolute pleasure planning this trip for you, and I’m so happy to hear that you had such a wonderful time. Thank you for your valuable feedback! I wish you all the very best and look forward to planning another European adventure for you soon!
Great trip to the Pantanal!
Brazil
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Oct 4 - Oct 13, 2025
Thank you so much Mark for your detailed review and for sharing your experience! It truly sounds incredible, and we're so happy you enjoyed what the Pantanal floodplain has to offer. It was a great pleasure to follow your trip planning, and I thank you for your trust and preference!
Greetings from the other side of the world.
Sara
Everything taken care of down to the last detail
Italy
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Sep 26 - Oct 4, 2025
My wife and I are on the flight home today. Just wanted to thank you for doing a wonderful job on our travel arrangements. All of the details were taken care of. The hotels exceeded our expectations. Locations were perfect. Being greeted upon arrival in Venice, drivers waiting, water taxis always at the ready. The timing between trains, tours, and free time was well thought out. Private tours and guides were exactly what we were looking for. We appreciated the occasional... Read more
Thank you so much for your wonderful review! I'm so happy to hear that you and your wife enjoyed your trip and that everything went smoothly from start to finish. It was a real pleasure assisting you in planning your Italian journey, and I’m so glad the hotels, tours, and timing all met your expectations.
Your appreciation means a lot to me and to our entire team. Italy has so much to offer, and I’m thrilled you were able to experience it so fully and comfortably.
I hope to have the pleasure of helping you plan your next adventure in the future!
CIAO!
Giulia
All five stars… except the following which we...
France
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Oct 5 - Oct 13, 2025
Transfer from airport to hotel was perfect. Hotel wonderful, quirky and close to the train station. Tell your customers to learn the train early to avoid pricy taxis.
While waiting for the hotel to be ready, we walked to the Big Bus and did a two hour lap around Paris. Excellent. But the hotel was not ready for us so we sat way too long. If I hadn’t been a bit pushy we might still be... Read more
Thank you so much for your detailed and thoughtful review—and for the five stars! We're thrilled to hear that your journey was filled with memorable moments, and we truly appreciate the time you took to share both the highlights and helpful suggestions for future travelers. ✨ We're delighted that your arrival went smoothly and that you enjoyed the quirky charm and convenient location of your Paris hotel. Your tip about learning the train system early is spot-on—it's a... Read more
Don’t use kimkin
Italy
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Oct 4 - Oct 13, 2025
We’re truly sorry to hear that some aspects of your trip did not completely meet your expectations.
Before your departure, Marta provided detailed information about the hotel location and the type of guided group tour in Agrigento.
Had we known that these arrangements were not entirely to your preference, we would have been more than happy to suggest alternative options.
Throughout your journey, our team... Read more
This was trip of a lifetime.
Croatia
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Sep 18 - Sep 27, 2025
Dear Sandy,
Thank you very much for your feedback, very much appreciated. And as i always say, thank you for your trust.
I understand you got into the unknown, and into some areas you never hear of, therefore, even more, we appreciate your trust. Everything I suggest i do personally, and it was a pleasure sharing my knowledge and showing the best of the area, and its most attractive, but not necessarily well-known parts.
Sending many regards to all of you from still sunny Croatia!
THANK YOU!!
Best
Robi
Great times in Spain and Lisbon.
Portugal
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Sep 19 - Oct 7, 2025
Hi Gary! Thank you so much for sharing your comments and feedback about the trip! I’m really glad to hear you enjoyed your trip overall and that everything came together well. Definitely, the pintxos food tour it’s such a fun (and delicious!) way to experience local culture. It was a pleasure helping plan your itinerary, and I hope the memories from your travels stay with you for a long, long time! Warm regards, Bea.
Southeast Asia
Thailand
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Sep 29 - Oct 9, 2025
Hi Evan,
Thank you so much for this kind feedback.
I'm happy that you had a good time in SEA.
Hope to see you again!
Best,
Tina
Kimkim surpassed any of my expectations. Th...
Morocco
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Sep 26 - Oct 11, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with MOBT Global and KimKim exceeded your expectations and that our team’s flexibility and dedication made your trip truly special. It means a lot to know you felt supported by our guides, driver, and staff throughout your journey. Thank you again for everything!
We’re so grateful for your trust and kind words, and we can’t wait to help you plan your next adventure!
Peru and Bolivia
Peru
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Sep 27 - Oct 9, 2025
Hi Leslie,
Thank you so much for taking the time to write the review! It was a real pleasure planning your trip with you, and I’m so glad everything worked out well.
Warm regards,
Liz.
Anniversary trip
Japan
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Sep 28 - Oct 7, 2025
Hotels were fantastic especially Cerulean and the best was the Thousand
Winnie was very helpful and responsive
Train station in Osaka is not easy to maneuver for tourists but railway staff was very helpful. Read more
Hi Brian,
I’m truly touched by your warm and heartfelt feedback. I’m so glad to hear that you had a wonderful and memorable anniversary trip in Japan! I hope every time you look back, it brings you joy and smiles. :)
Please don’t hesitate to reach out if you or your family and friends plan another trip in the future — I’d be delighted to assist you again through KimKim!
All the best,
Winnie
Amazing vacation that could have been a bit more….
Ecuador
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Oct 1 - Oct 10, 2025
We then flew to Caco on the edge of the Amazonian forest where we were welcomed by an extremely efficient and organized team of guides. They took their time to explain what we will be doing the next 3 days in the... Read more
Agnes: misleading/deceptive, unprofessional, unresponsive, safety and health concerns.
Tanzania
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Sep 29 - Oct 9, 2025
Why travelers love kimkim
Customize your trip with the help of a local travel specialist
Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.
Authentic travel experiences
Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.
Secure & easy booking
Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.
Local support during your trip
You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.