Kimkim Trip Reviews

4.8
Based on 18,106 ratings
Read 18,106 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Helena was great to deal with . She answered...
Spain | Aug 30 - Sep 6, 2025

Adriane
Adriane Y.
Newark, NJ | Reviewed on Sep 10, 2025
Helena was great to deal with . She answered questions in a timely manner. She chose good local tours for us. The tour also gave us plenty of independence. The transportation was always on time. Read more

Helena was great to deal with . She answered questions in a timely manner. She chose good local tours for us. The tour also gave us plenty of independence. The transportation was always on time.

Hotel Reviews
H10 Urquinaona Plaza
Barcelona

Solid hotel. Good location. Nice staff. Pigeons kept drinking out of the pool which was a bit weird.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Montcada Boutique Hotel
Barcelona

Hotel worked with us to get in a little bit earlier than we needed. This was great because we were exhausted from flights. The beds were so comfortable. The rooms were nice. The hotel bar area had a great view . We wished there was a pool or a hot tub that was hot. (Americans like hot hot tubs).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Mallorca

The staff had their act together. They cleaned up from last tour and got us on the water. The water is so so beautiful. Drinks were meh . Decent but quite expensive for what they were. The white sangria was delicious. The snacks were ok. I asked for a vegetarian meal but didn't get it. They said my name wasn't on the list. But they did throw a veggie dog on a plate for me.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Mallorca's Oldest Winery: A Journey Through Tradition & Taste
Visit Mallorca's Oldest Winery: A Journey Through Tradition & Taste
Spain

Loved this tour and the owner of the 2nd winery made it special for us. Our friends got engaged!!

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Uncovered: From Gothic Streets to La Sagrada Familia
Barcelona Uncovered: From Gothic Streets to La Sagrada Familia
Barcelona

By far my hightlight was La Sagrada Familia! The tour guide was so thorough and the whole experience was magical and emotional. I don't recall his name but he was a 10.

Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

The tour guide was very nice and engaging

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Sep 16, 2025
Hi Adriane, Thank you for sharing your experience!
I am glad you enjoyed the tours, the flexibility of the itinerary, and the smooth transportation. It is wonderful to hear that La Sagrada Familia and the winery visit stood out as highlights of your trip.
I also appreciate your comments about the catamaran snacks and the vegetarian meal that we requested. I will follow up with our partners to ensure these details are handled more carefully in the future. It would be a pleasure to plan... Read more

Hi Adriane,

Thank you for sharing your experience!
I am glad you enjoyed the tours, the flexibility of the itinerary, and the smooth transportation. It is wonderful to hear that La Sagrada Familia and the winery visit stood out as highlights of your trip.

I also appreciate your comments about the catamaran snacks and the vegetarian meal that we requested. I will follow up with our partners to ensure these details are handled more carefully in the future.

It would be a pleasure to plan another adventure for you, discovering more of Spain, or exploring Portugal, Italy, or Morocco next time.

Warmest regards,
Helena

We could not have been happier with the trip ...
Croatia | Sep 1 - Sep 9, 2025

A
Allen G.
San Jose, CA | Reviewed on Sep 10, 2025

We could not have been happier with the trip and Bruno specifically. Bruno was very attentive and his suggestions were all great.

Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Sep 10, 2025

Hi Allen,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.

It was a pleasure to arrange the trip for you and your wife.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

FinEst Trip with Kim Kim & Emerson Siimer - an A+ experience ...
Finland | Jul 3 - Jul 13, 2025

A
Amar A.
Boston, MA | Reviewed on Sep 10, 2025
To Kim Kim & Emerson Siimer
Thank you for your assistance with making our trip memorable and fun, we appreciate from the bottom of our hearts. Overall, we are happy we chose to work with you, especially Emerson. All 11 days of our trip, all planned events, all transfers (except for some hiccups with one or two), all day trips, all the guides we had, all transportation arrangements were top class, that ensured we had a relaxed, stress-free trip. We thoroughly enjoyed every...
Read more

To Kim Kim & Emerson Siimer
Thank you for your assistance with making our trip memorable and fun, we appreciate from the bottom of our hearts. Overall, we are happy we chose to work with you, especially Emerson. All 11 days of our trip, all planned events, all transfers (except for some hiccups with one or two), all day trips, all the guides we had, all transportation arrangements were top class, that ensured we had a relaxed, stress-free trip. We thoroughly enjoyed every place we visited, every tour we did and every guide we got for the tours. Yana, Camille, Martin, Lena, Nadia, Moonika, Jorge, Stassi (I am forgetting the Guide we had for Porvoo, apologies) and above all, Emerson who stayed on top of all the activities, always be there for us, patiently answering all our questions and concerns and together, you all have made it a wonderful trip and we appreciate all of you.

All our guides are super knowledgeable, very friendly, greatly accommodating and very cooperating – we loved them all. Please give our gratitude and love to all. Some of the adjustments/changes you had to make to meet our needs & wants are simply outstanding, like taking us to several lighthouses in Tallinn and for arranging an internal tour of the lighthouse was amazing. We truly appreciate it.

We loved Tallinn, Rovaniemi, Porvoo, Helsinki & Turku (in that order), every food we tried and every day of our 11-day trip and all the new experiences during this trip and the fond memories we created. We simply wish it lasted longer. We can’t wait to work with you on our next trip in 2026.

Take care.

Truly

APMN
September 10, 2025

Hotel Reviews
Cru Hotel
Tallinn

Oh My God, the ups and downs, narrow walkways, twists and turns - an unbelievable experience. This place is a 'Character' and we loved the hotel and the experience it offered.

Authenticity & Character
Oh My God, the ups and downs, narrow walkways, twists and turns - an unbelievable experience. This place is a 'Character' and we loved the hotel and the experience it offered.
Location
perfectly located right in the middle of activities, attractions, restaurants, shops - we loved coming in and going out even at nights.
Staff
Friendly staff, the breakfast options were underwhelming. Could have been better. Actually, we skipped breakfast and had outside for a change and better options, to be honest
Cleanliness & Comfort
Very neatly arranged, well maintinaied, pleasant
Home Hotel Jugend
Helsinki

A fortress like look and feel but offered plenty of modern features and comfort. Breakfast was amazing. proximity to major attractions was a big plus.

Authenticity & Character
A fortress like look and feel but offered plenty of modern features and comfort.
Location
right in the center with major attractions within walkable distance.
Staff
very helpful and courteous staff
Cleanliness & Comfort
perfectly arranged, neat, clean and amazing hotel.
Overnight Train

A first-of-a-kind experience for us. The train ride with glowing sun along for the ride throught the night was so much fun. Dining car provided excellent food options. Rooms are small but very aptly set up especially the shower, wow.

Authenticity & Character
A fun train ride
Location
NA
Staff
The conductor was so nice and helped us catch the train when we arrived late, sincerely appreciate it.
Cleanliness & Comfort
beautiful
Arctic Light Hotel
Rovaniemi

Excellent hotel with truly amazing morning breakfast and out of the world dinner menu, loved the stay and the food. Staff is very courteous and helpful

Authenticity & Character
beautiful interior, good lobby, great dining options
Location
Perfectly located, walkable to the center and across from our travel agency. good restaurants a few feet away.
Staff
Thank you for a great service
Cleanliness & Comfort
Very clean and decent and well decorated
Activity Reviews
Finnish Sauna Experience
Finnish Sauna Experience
Rovaniemi

I was afraid of Hot Sauna, sweating, etc. So skeptical about this but Emerson convinced me to give it a try and I did and totally blown away by the experience. Thanks to Emerson and the amazing guide Martin, I truly enjoyed this unique Sauna experience in a natural surrounding for a truly Finnish Sauna Experience. Totally awesome.

Guides, Drivers and Staff
Martin was a cool and energetic guide who made the whole experience amazing.
Transport
the ride, the cabins, the surrounding, the lake and Sauna - a nice thrilling package
Reindeer Farm and Ranua Wildlife Park Visit
Reindeer Farm and Ranua Wildlife Park Visit
Rovaniemi

A thrilling, dream-come-true experience meeting the reindeers, so many of them, Again, it was raining. The experience could have been a lot better if it was a sunny day, we wish. We still enjoyed the trip

Quality of Experience
Visiting Reindeers, feeding them was a great experience., hearing about Reindeers, their behavior, farming, etc. was like listening to a cool story. Thanks to all.
Food
The buffer was yummy, unexpected and enjoyable.
Guides, Drivers and Staff
Camille was very knowledgeable and friendly. She helped make the rainy day experience a better-than expected experience. The way she was explaining made it a cool experience, thanks Camille
Transport
Rainy day made it a little dampening but Camille helped make it a better experience.
Midnight Sun Photography Tour
Midnight Sun Photography Tour
Rovaniemi

Thrilling experience, fun hike and a very active and cool guide Yana. It was a cloudy day and so we missed the 'sun' but the experience was still worth it. To be on top of the hill at midnight was fun, could have been a lot more thrilling with the sun setting and rising. But, we still loved it. Yana made it so much more fun.

Quality of Experience
Thrilling hike and an unusual experience, especially on our first night in Rovaniemi
Guides, Drivers and Staff
Yana was very friendly, knowledgeable, accommodating and she with her camera was a big bonus since I am a photographer too. Thanks Yana
Transport
Good ride
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Sep 11, 2025

Thank you so much for the kind words. It was a real pleasure to plan and follow your trip, and I’m glad you enjoyed the guides, places, and experiences. I also appreciate your adventurous spirit and not minding the few hiccups along the way. Looking forward to working with you again in 2026!

Portugal and Barcelona
Portugal | Aug 19 - Aug 29, 2025

K
Kenneth R.
Miami, FL | Reviewed on Sep 10, 2025
We were very happy with the fact that for the most part we had private tours in Lisbon, Centra, Porto. The tour person in Porto was at best adequate as we really didn’t see a whole lot of interesting areas. However, the tours in Lisbon were very good. For the most part, the drivers for the transfers between cities and areas were acceptable. The driver from Argave to Lisbon at the end of our trip, seemed a bit distracted, which did not make us very comfortable. As for the hotels, as you were... Read more

We were very happy with the fact that for the most part we had private tours in Lisbon, Centra, Porto. The tour person in Porto was at best adequate as we really didn’t see a whole lot of interesting areas. However, the tours in Lisbon were very good. For the most part, the drivers for the transfers between cities and areas were acceptable. The driver from Argave to Lisbon at the end of our trip, seemed a bit distracted, which did not make us very comfortable. As for the hotels, as you were aware, the Tivoli was not consistent with our expectations. The other hotels were acceptable. However, if we took another trip, we would probably ask for an upgrade on the quality of the hotels, including size of rooms. You may wish to consider when speaking to your clients and planning the trip discussing the quality of the hotels in more detail and finding out if they would want to pay additional monies for a better quality hotel.

Hotel Reviews
Meliá Lisboa Aeroporto
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Lagos
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta de Casaldronho Wine Hotel
Lamego
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Exe Almada Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lisboa Plaza
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Algarve Kayaking Trip to Benagil Caves
Algarve Kayaking Trip to Benagil Caves
Portugal

Canceled

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Historic Coimbra
Guided Visit of Historic Coimbra
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
River Boat Experience in Douro Valley
River Boat Experience in Douro Valley
Douro Valley
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Cellar Guided Visit with Lunch
Wine Cellar Guided Visit with Lunch
Douro Valley
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit to Porto
Guided Visit to Porto
Porto

Did not see enough of Porto. Guide essentially showed us some rundown areas of Porto, which had some historical significance but needed less of and more of other areas.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Roots: A Walk Through Flavors & Tradition
Lisbon Roots: A Walk Through Flavors & Tradition
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 25, 2025
Thank you so much for your detailed feedback about the trip, including drivers, guides, and hotels. I hope you had a great time there!
Regarding the hotels, as you know, I had several calls with Cheryl to plan the trip in detail (as she was the main planner), and the group was included in the conversations after a few revisions, so everyone could be aware of the options. This also allowed for requests for different hotels if desired, but we kept the same ones for all of you, as the other...
Read more

Thank you so much for your detailed feedback about the trip, including drivers, guides, and hotels. I hope you had a great time there!
Regarding the hotels, as you know, I had several calls with Cheryl to plan the trip in detail (as she was the main planner), and the group was included in the conversations after a few revisions, so everyone could be aware of the options. This also allowed for requests for different hotels if desired, but we kept the same ones for all of you, as the other couple traveling together seemed happy with the options provided. As you’re aware, we ended our collaboration with Tivoli Lagos after your stay to better align expectations.
I appreciate your feedback, as we always aim to create trips that match our clients’ expectations as closely as possible, and your comments help us refine that process.
Best regards, Marta.

An Amazing Vacation!
Iceland | Sep 1 - Sep 9, 2025

Lisa
Lisa S.
Newark, NJ | Reviewed on Sep 10, 2025
Noga did a fantastic job of planning our itinerary and refining it after we decided to see more of Iceland. We changed the size of our rental car just days before our trip and Noga and Nick were both very responsive within minutes of our request. Kimkim really felt like a concierge travel service because of their immediate response time with any questions that we had. The Kimkim app was extremely easy to use while planning the trip and also in Iceland. Our trip was fantastic! Our... Read more

Noga did a fantastic job of planning our itinerary and refining it after we decided to see more of Iceland. We changed the size of our rental car just days before our trip and Noga and Nick were both very responsive within minutes of our request. Kimkim really felt like a concierge travel service because of their immediate response time with any questions that we had. The Kimkim app was extremely easy to use while planning the trip and also in Iceland. Our trip was fantastic! Our itinerary took us to so many extraordinary places while keeping in mind our stamina for each activity. For example, after a long overlong flight, our first activity was to a beautiful geothermal spa. Most days had much driving around the Ring Road, but there were stops along the way that left us awestruck. Our hotels were all very comfortable with 1001 Nott and the Glacier Lagoon hotels both being standout properties. Our tours were led by guides who were both extremely knowledgeable and also friendly and kind. Our Katla Cave and Glacier Walk tours were amazing. The tours physically challenged me but each of our guides took the time to personally help me. I would 1,000 percent recommend Kimkim to help navigate an amazing trip. It was a vacation that we will never forget!

Hotel Reviews
Hótel Jökulsárlón - Glacier Lagoon Hotel
Hofn

This hotel is a beautiful property. The food was excellent for both breakfast and dinner. It felt cozy even though it was a large property. I especially liked the comfy lobby decor. We wished we could have stayed longer to take advantage of the outdoor hot tubs and the wellness room with comfy loungers and an infrared spa.

Authenticity & Character
The decor felt upscale but rustic at the same time.
Location
The hotel feels like it is part of the landscape.
Staff
Front desk was very friendly and helpful.
Cleanliness & Comfort
Hotel 1001 Nott
Egilsstadir

This hotel is a very beautiful property with terrific staff and excellent food. It is located close to town, but feels private and remote. The views are spectacular. It was a calm and peaceful oasis after driving the Ring Road. Highly recommend!

Authenticity & Character
Our room faced the lake and had floor to ceiling sliding glass doors and a beautiful view.
Location
Beautiful lakefront property.
Staff
Extremely helpful and knowledgeable about the hotel and the area.
Cleanliness & Comfort
Our room felt like a tiny cabin in the woods. We wish we could have stayed longer.
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Sep 10, 2025

Thank you, Lisa! Your group was such a pleasure to work with and I'm so glad you enjoyed your time in Iceland. Your feedback is really helpful, and I am glad to know that these two hotels exceeded your expectations. I hope we get to work together again in the future!

Mieke is amazing!!
The Netherlands | Sep 5 - Sep 9, 2025

Christine
Christine M.
Canada | Reviewed on Sep 10, 2025
Mieke booked amazing tours for us and gave us so many options to consider for food, drink and other excursions! This was an amazing trip and I would highly recommend Mieke to anyone looking to customize their Amsterdam trip! Read more

Mieke booked amazing tours for us and gave us so many options to consider for food, drink and other excursions! This was an amazing trip and I would highly recommend Mieke to anyone looking to customize their Amsterdam trip!

Hotel Review
Stayokay Hostel Amsterdam Vondelpark
Amsterdam

It was pretty good for a hostel, it’s what we wanted and it delivered.

Authenticity & Character
The old school house architecture was very cool
Location
It’s a bit further out of the city center
Staff
They were all great
Cleanliness & Comfort
It was clean and comfortable.
Activity Reviews
Amsterdam - Grand Dutch Food Tour in small group
Amsterdam - Grand Dutch Food Tour in small group
The Netherlands

This was such a highlight of the trip - David was very good and providing us with Dutch history and the history of the food we were eating. He shared so much of his own personal experience of growing up in Amsterdam - it made it very personal. He really got to know us and was amazing at providing tidbits of information.

Quality of Experience
Amsterdam - Heineken Experience
Amsterdam - Heineken Experience
Amsterdam

It was a great experience.

Quality of Experience
Amsterdam - Anne Frank House
Amsterdam - Anne Frank House
The Netherlands

It was very memorable.

Quality of Experience
Amsterdam - Begijnhof
Amsterdam - Begijnhof
The Netherlands

It was such an amazing experience.

Amsterdam - Canal cruise (join in)
Amsterdam - Canal cruise (join in)
The Netherlands

Saleem was an amazing tour. We were so glad to have a smaller tour and boat. It made for a very personalized experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Public Transport Pass Amsterdam
Public Transport Pass Amsterdam
The Netherlands

It was great to have the card loaded for us to use - this was by far the best way to get around the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on Sep 10, 2025

Hi Christine,
Thank you so much for your kind words! It's great to know you appreciated the excursions and experiences that you had, and have shared your compliments to David, your guide for the food/history tour - he will surely be happy to hear that. I am glad you also had some days of absolutely lovely weather here...
Enjoy your time in Paris!! and maybe till next time ;)
Mieke

First timer in Japan
Japan | Sep 1 - Sep 9, 2025

David
David S.
Australia | Reviewed on Sep 10, 2025
Hi My trip was organised by Ben who was most helpful at every stage of the process. I initially contacted him at KimKim to help me devise an overall plan for what was to be my first trip to Japan. He gave me great advice on what to see as o was a first timer and how long to spend doing it. My guides Yoko and Ursula were knowledgeable and friendly. I’d happily use them again and would give them the highest recommendation possible Read more

Hi

My trip was organised by Ben who was most helpful at every stage of the process. I initially contacted him at KimKim to help me devise an overall plan for what was to be my first trip to Japan.

He gave me great advice on what to see as o was a first timer and how long to spend doing it.

My guides Yoko and Ursula were knowledgeable and friendly. I’d happily use them again and would give them the highest recommendation possible

Hotel Reviews
Sotetsu Fresa inn Yodoyabashi
Osaka
Authenticity & Character
Location
CD
Staff
Cleanliness & Comfort
Hotel Resol Kyoto Kawaramachi Sanjo

Comfortable, cosy, and my guide Ursula helped me ask for some assistance from the staff. She was also great

Authenticity & Character
Location
Close to everything
Staff
Helped me send luggage to next hotel
Cleanliness & Comfort
Hakone Shirayunoyado Yamadaya Ryokan

Wow. Really felt at home and peaceful here. Great place. Great views and the Insen was so relaxing

Authenticity & Character
Location
The views were incredible
Staff
Cleanliness & Comfort
The food was amazing
Vessel Inn Asakusa Tsukuba Express

Efficient, friendly and accomodating. Yoko my guide helped dealing with them too

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan, China | Replied on Sep 10, 2025

Dear Alain,

On behalf of myself, Yoko, Ursula, and the entire team, thank you sincerely for your wonderful review of your Japan trip.

We’re thrilled to hear that our planning and support helped make your first visit to Japan a positive one. It’s also great to know the hotels we recommended worked well for you, especially the peaceful stay in Hakone.

Your trust in us means everything, and we’d be happy to help craft more unforgettable trips for you in the future.

Thank you again for your support—we truly appreciate it!

Sincerely,
Ben

Excellent First Experience with KimKim
Scotland | Aug 30 - Sep 8, 2025

Mary
Mary G.
Chicago, IL | Reviewed on Sep 10, 2025
This was the first time I booked with KimKim-so there was a learning curve. But once I figured it out-it was great. All of the drivers were fantastic! The guides were amazing-special shout out to Catherine in Inverness, who had a boundless knowledge of the area, as well as stories of growing up there. She was a true gem. Also, Brian who took us to Skye was just wonderful. The extra stop at the Quarngs will never be forgotten. The most beautiful scenery imagined. Katrina, the... Read more

This was the first time I booked with KimKim-so there was a learning curve. But once I figured it out-it was great. All of the drivers were fantastic! The guides were amazing-special shout out to Catherine in Inverness, who had a boundless knowledge of the area, as well as stories of growing up there. She was a true gem. Also, Brian who took us to Skye was just wonderful. The extra stop at the Quarngs will never be forgotten. The most beautiful scenery imagined. Katrina, the organizer from KimKim was also amazing. She was so responsive, I couldn’t believe it. I think, the one thing that might have been slightly better were some of the hotels. Since we didn’t have a car and there is not a lot of public transport in some for the places, I would have asked for places closer to town, and also maybe a little nicer. Although all off the hotels were fine and clean, Greenaces in Portree, had very poor communication and no breakfast, (unless you walked a mile) even though it is billed as a B&B. On the other hand The Corrie’s in Lake Lomond was absolutely fantastic. It also had the best porridge of the whole trip. Brodie, the proprietor there, was the nicest man, he even drove us into town in the rain so we didn’t have to wait for the bus. I think the thing I would do next time is be more specific about want I wanted the trip to be, and do more research on the hotels. I did also check into some other private tours and this one was much more reasonable. Over all, it was a great experience and I will definitely book again.

Hotel Reviews
Rocpool Reserve Hotel
Inverness

Just a beautiful comfortable luxury hotel. This was so welcome after the last experience. Beautiful big comfortable soundproof rooms. Breakfast was great, staff very accessible. Would stay there again and again .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Greenacres Greenacres
Portree

The B&B is in a beautiful setting with wonderful views. If not for that, I would 1 star it. When you walk in, the foyer smells of damp and mold and there is no information on what to do. When we booked, we received a confirmation email that told us very little. When we arrived we had no idea what to do as there was no one on site. The first number we called went to automatron hell and we got no where. We finally called the emergency number (and got scolded) but he begrudgingly gave us our room number and the lock box code for our key. You would have thought that he might have given us some more info as we told him our email said basically nothing. The next crisis was arranging breakfast-again calling numbers that sent us into VM cyclones. Once we did reach someone, the only times left for the breakfast were after 9am. Since we are early risers so we walked the mile to town to get coffee and pastries from the bakery(which was amazing) and then the mile back for our actual breakfast, only to find out that, breakfast is not served at Greenacres, but at The Rosedale, a hotel, a mile back into town. The second morning, we could not have breakfast until 9:30 but our ride was scheduled to pick us up at 9. So we walked to the bakery again, but it was Sunday and there were closed, So I went to the Rosedale and explained our situation and asked it we could eat early- it was about 8am. We still had walk the 20 minutes back to the B&B to meet our driver. They did let us eat, but again, they were not very nice about it, as if we had upset their whole day. There were about 4 other patrons in the restaurant at the time, so I’m unsure why we were so hard to accommodate. At any rate, other than the beautiful view of the sea, the place was run down and not pretty. The room was fine, clean, but there was about a 2 foot clearance around each side of the bed. It was just not a great place to stay. I would avoid at all costs. I think, if the people had been nice to us, I don’t think I would have been so negative. But their attitude was not at all service oriented, as if we were asking for so much. A key to our room and breakfast at time we were able to make it should not be seen as demanding. Overall, a big thumbs down to Greenacres! Oh and if you don’t ask for a seaview room, it could be even more horrible, because that was the only thing that made it bearable to stay there. The rooms facing the road looked abysmal.

Authenticity & Character
Rooms were clean, but so tiny. The rest of the hotel common spaces including outside terrace, were rundown and trashy.
Location
Nice views
Staff
What staff? Any accessible staff would be an improvement….0 stars is the real rating
Cleanliness & Comfort
Room was nice-make sure you get one with a view, otherwise, all bets are off.
The Garrison Hotel
Fort William

This hotel was fine. Good location and the accommodations were clean and nice. The breakfasts were also great. But it was just like a strip hotel without any real character. We were in a “suite” that was in a separate building. The room looked out over the parking lot and the back of the other part of the hotel, so you basically had to keep the curtains shut the whole time, or the guests of the hotel were looking directly into your room. You also had to walk outside to get into the main hotel and drag your suitcase up a pretty big set of cement stairs to get to the room. Thank goodness we were on the 2nd floor and not the 3rd. Location was good. Staff were ok, although not anxious to do anything extra. It was a nice functional, clean hotel, but not memorable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Corries B&B
Luss

Small 4 room B&B. The owner Brodie, was great-very helpful and friendly. The only thing here is thst it is far from all but 1 restaurant and you need transport to go anywhere. We were only them for a day, and he dropped us at a trailhead so we could have a lovely hill walk, but then we walked the 3 miles back to the B&B, which was fine for us, but might not be for others. Luckily, the only close restaurant-Loch Lomand Inn- had great food and wine and we ate there both nights. But overall, it would be best if you had a car in this region. The B&B is so pretty, with nice comfortable rooms and amazing breakfasts. Highly recommend staying here.

Authenticity & Character
Location
Staff
Wish I could give him 10 stars
Cleanliness & Comfort
VOCO Grand Central Glasgow
Glasgow

Pretty hotel, nice breakfast, great location. VERY small room with terrible view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Glen Affric, Cawdor Castle, Culloden & Clava Cairns
Glen Affric, Cawdor Castle, Culloden & Clava Cairns
Inverness

The best and most personal tour of the trip. I wish I could give Catherine 10 stars. She was energetic and amazing. Took us to the best places and knew all the local characters. The best

Quality of Experience
Guides, Drivers and Staff
The absolute best!
Transport
Private Inverness Walking Tour
Private Inverness Walking Tour
Scotland

Nice little tour of Inverness. Funny guy, not amazing, but good enough.

Quality of Experience
Guides, Drivers and Staff
Driver from Fort William to Skye was amazing-Brian. Took us many more and better places than we’re on the tour. Great knowledge of the area and funny nice guy with great stories.
Transport
Drivers were great and knowledgeable. Also prompt cars were were really nice.
Jacobite Steam Train
Jacobite Steam Train
Scotland

We found out 30 inures before the scheduled departure thst the train was not running due to repairs on the track. This was planned in advance. I guess the Jacobite people didn’t tell out tour company who kept trying to get us tickets. This was a little bit of a big deal, because if we had know in advance, we prob could have skipped Fort William, or at least,planned other things in advance, like a distillery tour. We were lucky and had great weather and went on a nice hike, but if given the choice in advance would have probably chosen to spend more time in Skye.

Quality of Experience
Guides, Drivers and Staff
The only bad this here, is thst our driver who took us from Glasgow to Loch Lomand was supposed to,give us a 2 hour tour of Tossahchs National Park which did not happen. He just drove,us to our B&B and left. We should have had a guide on our day in Loch Lomand. We were lucky the B&B guy took us to a trial head, but we still had to walk 3 mile back.
Transport
Just clear expectations about if you have a driver or a guide.and what to,expect.
Seal Spotting Loch Linnhe Cruise
Seal Spotting Loch Linnhe Cruise
Scotland

It was a nice boat and the guide was funny and informative. It was good to get in to the harbor to be able to really see Ben Nevis, but it was a little bit of a time filler. The eventual destination of “seal Island” was a tiny rock with about w0 seals laying on it. A little underwhelming. If you had kids it would be fun I guess.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked
Private Glasgow Essentials Tour
Private Glasgow Essentials Tour
Scotland

Great walk and I formative guide.

Quality of Experience
Guides, Drivers and Staff
Very nice and knowledgeable.
Transport
We walked which was great. No transport involved.
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Sep 28, 2025
Hi Mary, Your review truly warmed my heart—thank you so much for taking the time to share all the details and photos! I’m delighted to hear how much you enjoyed your time in Scotland, and especially that Catherine and Brian made such a lasting impression. They really are gems, and it makes me so happy to know they added so much to your journey. I also really appreciate your honest feedback about the hotels and activities—it’s so helpful in making sure I can fine-tune future trips. I’m glad... Read more

Hi Mary,

Your review truly warmed my heart—thank you so much for taking the time to share all the details and photos! I’m delighted to hear how much you enjoyed your time in Scotland, and especially that Catherine and Brian made such a lasting impression. They really are gems, and it makes me so happy to know they added so much to your journey.

I also really appreciate your honest feedback about the hotels and activities—it’s so helpful in making sure I can fine-tune future trips. I’m glad The Corrie’s and Rocpool Reserve stood out as highlights, and I completely understand your notes about Greenacres and the transport mix-ups.

It’s wonderful to know this first experience with KimKim exceeded expectations overall! Thank you again for trusting me with such a special journey.

With love,
Kate

Best experience in Vietnam with great support!
Vietnam | Sep 1 - Sep 8, 2025

B
Bettie L.
Canada | Reviewed on Sep 10, 2025
I’ve updated Hien as we traveled in Vietnam. She is the best support person ever! Read more

I’ve updated Hien as we traveled in Vietnam. She is the best support person ever!

Hotel Reviews
Hermes Cruises

It’s old and the shower stall was moldy. Water doesn’t drain well and you shower standing in dirty water. Not pleasant.

Authenticity & Character
Location
What more to say about Halong Bay. It is an amazing place!
Staff
Ben was the best. As was Husna. There were a couple of indifferent staff. Food ran out at the buffet and I left the cruise hungry!
Cleanliness & Comfort
San Boutique Hotel
Authenticity & Character
Location
Staff
Minh went above and beyond his duties. We are very thankful for all his help with the luggage and my brother-in-law’s wheelchair needs
Cleanliness & Comfort
Change the corners of the bed frames so it is not so hazardous. Could get badly hurt hitting against it
Cozy An Boutique Hotel Hoian
Hoi An

I loved that the bathroom had a special surface so it felt safe and not slippery.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acnos Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
My husband got his shin and toe badly hurt by the sharp corners of the bed frame . Thankfully I had a first aid kit to stop the bleeding. I hurt myself too, but thankfully did not bleed. Just got bruised
Activity Reviews
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

Mai was cool and calm especially with pushing the wheelchair amidst the traffic in Hanoi. But it was hot and crowded and we were tired. So we stopped after 2.5 hours

Quality of Experience
Food
We had too much at the first stop and couldn’t eat much more after that. Mai was very kind to buy us guava as I love that fruit.
Guides, Drivers and Staff
Transport
Sung Sot Cave - Disembark to Tuan Chau (Hermes Cruise)
Sung Sot Cave - Disembark to Tuan Chau (Hermes Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore More Ha Long Bay & Lan Ha Bay ( Hermes cruise )
Explore More Ha Long Bay & Lan Ha Bay ( Hermes cruise )
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Long Bay - Titop Islands (Hermes Cruise)
Ha Long Bay - Titop Islands (Hermes Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Half Day City Tour & Train Street
Hanoi Half Day City Tour & Train Street
Hanoi

Mai was very considerate of our age as she took us around Hanoi. She was also very kind to treat us to coconut drinks while waiting for the train.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Danang City Sites & Ba Na Hills
Visit Danang City Sites & Ba Na Hills
Vietnam

Tranh showed his strength and ingenuity in maneuvering the wheelchair around Bana Hills especially with the escalators. It was fun to travel with him.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An City Tour – Boat Ride – Release Flower Lantern
Hoi An City Tour – Boat Ride – Release Flower Lantern
Vietnam

Tranh was very good and took very good care of us, especially my brother-in-law. It was doubtful if he could make it on to the boat for the flower lantern. But, he made it with help from all who were there

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Ho Chi Minh city  Half Day Tour
Exploring Ho Chi Minh city Half Day Tour
Ho Chi Minh City

Anh was very helpful and attentive. He took us to a place for lunch which was memorable. Unfortunately, I forgot the name of it. It has a water wheel outside.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Sep 10, 2025

Dear Bettie,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam.

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.

Thanks again for your kind words and for being such a wonderful guest.

Wishing you many more happy travels ahead, and we hope to welcome you back someday!

From Hanoi with love ❤️
Warmest regards,
Hien

I had an incredible trip to Italy! I think Gi...
Italy | Aug 30 - Sep 6, 2025

Sunniya
Sunniya N.
Newark, NJ | Reviewed on Sep 10, 2025
I had an incredible trip to Italy! I think Giulia did an amazing job helping my family and I with the planning process, catering to our needs and helping answer the questions we had when we asked them. However, I feel given the amount of things we had planned in a short period of time, the information was not communicated as thoroughly as I would have hoped when it came to certain activities we had opted for. Overall, the trip was an memorable one and I am really that KimKim worked with us to... Read more

I had an incredible trip to Italy! I think Giulia did an amazing job helping my family and I with the planning process, catering to our needs and helping answer the questions we had when we asked them. However, I feel given the amount of things we had planned in a short period of time, the information was not communicated as thoroughly as I would have hoped when it came to certain activities we had opted for. Overall, the trip was an memorable one and I am really that KimKim worked with us to make it amazing!

Hotel Reviews
DBH – Boutique Hotel Lake Como
Como
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chateau Monfort
Milan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Oct 14, 2025
Dear Sunniya, Thank you so much for taking the time to share your experience — I’m truly happy to hear that you and your family had an incredible trip to Italy and that the overall journey was a memorable one! It was a pleasure helping you plan your adventure, and I’m glad you felt supported throughout the process. I also appreciate your honest feedback regarding the communication of certain activity details. I take this seriously and will review how we present and share information to... Read more

Dear Sunniya,

Thank you so much for taking the time to share your experience — I’m truly happy to hear that you and your family had an incredible trip to Italy and that the overall journey was a memorable one! It was a pleasure helping you plan your adventure, and I’m glad you felt supported throughout the process.

I also appreciate your honest feedback regarding the communication of certain activity details. I take this seriously and will review how we present and share information to ensure it's as clear and helpful as possible, especially when there's a full itinerary in a limited time.

Your insights help us grow, and I'm grateful for the opportunity to have worked with you. I hope to assist you again in the future — and next time, we’ll aim to make it even smoother from start to finish!

CIAO!
Giulia

Amazing Trip to Portugal!
Portugal | Aug 24 - Sep 2, 2025

Shivani
Shivani M.
Chicago, IL | Reviewed on Sep 09, 2025
João was wonderful to work with, he was extremely knowledgeable and helped steer us in the right direction in terms of tours and main attractions. He was also very responsive and helpful whenever I had any questions or comments both prior to the trip and during the trip, which was much appreciated! He provided a clear and transparent Road Book that listed all the activities with guide names and contact information, which made it very easy to find the right people (in a foreign country) and... Read more

João was wonderful to work with, he was extremely knowledgeable and helped steer us in the right direction in terms of tours and main attractions. He was also very responsive and helpful whenever I had any questions or comments both prior to the trip and during the trip, which was much appreciated! He provided a clear and transparent Road Book that listed all the activities with guide names and contact information, which made it very easy to find the right people (in a foreign country) and helped us plan out our day. Lastly, he personally drove from Lisbon to Lagos to pick us up, which we greatly appreciated and helped us maximize our time in Lagos stress-free. It was a pleasure working with him and I would reach out to him again the next I'm in Portugal.

We worked with very knowledgeable guides in each city, which helped us feel more connected to the people and culture of Portugal. Francisco in Lisbon was a great guide who was very knowledgeable about the history of the city and provided useful tips to help us avoid major tourist lines and optimize our time. He also recommended a wonderful restaurant that turned out to be our favorite meal of the trip. He accompanied us to Sintra and was a huge asset in helping us navigate crowded sites and optimize our day. He provided a ton of interesting background information on Pena Palance and Quinta de Regalaeria, which helped us appreciate the experience much more. He also insisted we try the local pastries in Sintra (which was a highlight of the day) and advised us to tour the National Palace of Sintra, which is a must-see and not too crowded.

In Porto, we worked with Manuel, who was very passionate about Porto and very eager to show us his home city. He gave us great advice on what to see or do in our down time and is very knowledgeable of the history of Porto. We felt very comfortable with and thought he was very patient with us as we took our multiple photos! He even gave me a small token to remember my trip, which I greatly appreciated the thought and gesture. In Porto, we did a Duorro Valley wine tour and had the best driver/guide Andres. He had such great energy, and was funny, lively, and passionate about the port wine industry! He gave us great tips of what to see and overall made our Duorro Valley experience more enjoyable!

Overall, we had a great time booking with Kim Kim, which allowed us to work with local experts on planning a customized action-packed itinerary. Kim Kim also took care of most of our transportation needs to and from the airport, train station, and hotels, which made our vacation much more enjoyable and comfortable. Lastly, all the guides were very knowledgeable, professional, and passionate about their job, which added to our overall experience! We would definitely work with Kim Kim again.

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Sep 09, 2025

Hi Shivani, thank you so much for your detailed review! I’ll reach out to Francisco, Manuel, and André and share your words with them - they will be happy.
I really enjoyed our trip together to Lisbon - it was fun to pick your father’s brain on all energy related topics.
Hope to see you again :)

Kimkim tailors the tour for you. Never worry.. just enjoy!
Greece | Aug 28 - Sep 6, 2025

Rochelle
Rochelle C.
Seattle, WA | Reviewed on Sep 09, 2025
We were so pleased with our entire tour with Kimkim. Every transfer, every driver was friendly and always on time!!! We never worried about our pick up or our meeting places. Thank you Kimkim for the detailed itinerary! We started in Athens with 2 neighborhood walks. Our guide, from “ Greek Travel Tellers” , CATHERINA, was wonderful and passionate about showing us the neighborhoods!! SANDRA, of Greek Travel Tellers, was also passionate & very knowledgeable about the sunset tour of the... Read more

We were so pleased with our entire tour with Kimkim. Every transfer, every driver was friendly and always on time!!! We never worried about our pick up or our meeting places. Thank you Kimkim for the detailed itinerary! We started in Athens with 2 neighborhood walks. Our guide, from “ Greek Travel Tellers” , CATHERINA, was wonderful and passionate about showing us the neighborhoods!! SANDRA, of Greek Travel Tellers, was also passionate & very knowledgeable about the sunset tour of the Acropolis ! In Mykonos, our neighborhood guide, PACO, was very informative friendly, and yes , passionate about showing us the neighborhoods! In Santorini, Santorini Road Trips: our guide/ driver was KOSTAS!! He too was passionate, informative & friendly. At the end of our tour, we felt like family! Our last tour with LENA, of course Santorini Food Tour, was so informative & yummy! We learned and ate so much😄😄😄LENA, too, was very passionate about the local restaurants and tavernas!

Hotel Reviews
Kasimatis by La Perla
Santorini

we felt like we had our own bungalow. The staff was very nice. The rooms are very clean. It was great to have a great view and a personal hot tub as well as a shared pool.

Authenticity & Character
I loved the white washed buildings and the infinity pool and the quiet surroundings
Location
Great view overlooking Santorini however it was necessary to take a taxi or a bus to the different part of the island
Staff
The south was friendly
Cleanliness & Comfort
The entire facility was clean organized and was constantly being kept up
Vencia Boutique Hotel
Mykonos

Beautiful view, clean rooms, Well, cap facility, friendly staff.

Authenticity & Character
The location
Location
The location could be improved. If I had a choice. Next time I would request a hotel on the beach there was a lot of walking upstairs and downstairs to the center of town.
Staff
The staff was very friendly and accommodating
Cleanliness & Comfort
Very clean facility and very organized
The Zillers Boutique Hotel
Athens

Loved the location and roof top restaurant! Stafff very friendly and accommodating!

Authenticity & Character
Uniqueness
Location
It’s centralized
Staff
Friendly
Cleanliness & Comfort
Friendly staff.. boutique hotel!
Activity Reviews
Chora Food & Culture Walk
Chora Food & Culture Walk
Mykonos

Loved walking through Chora. Our guide, Lena was passionate, informative and had a great sense of humor!!

Quality of Experience
Learned so much about olive oil and feta cheese!
Guides, Drivers and Staff
Lena… amazing!
Transport
We walked!
Fira Food & Views Walking Tour
Fira Food & Views Walking Tour
Santorini

We tasted many items of food we learned about real olive oil, real feta cheese, basically authentic items that came from Santorini

Quality of Experience
Authenticity of the food items we tasted
Guides, Drivers and Staff
Lena was a wonderful enthusiastic, funny, informative & passionate guide
Private Island Villages & Akrotiri Day Trip
Private Island Villages & Akrotiri Day Trip
Santorini

We loved our guide, Kostas. The archaeological dig was amazing. We also saw the red beach and the black beach and the monastery Kostas was with us and added so much information. Also we were able to taste caper leaves, seaweed leaves and capers.

Quality of Experience
Guides, Drivers and Staff
Transport
Clean, smooth riding van!
Self-Guided Beach Day
Self-Guided Beach Day
Mykonos

We loved our beach day. I would recommend having this day planned in the itinerary.

Quality of Experience
Time to rest and enjoy the scenery and cool off in the water
Self-Guided Local Markets Visit
Self-Guided Local Markets Visit
Mykonos

We didn’t realize that we were so high up and that it would take some energy and time to walk down to the town center

Quality of Experience
We liked the adventure
Acropolis Sunset Discovery Walk
Acropolis Sunset Discovery Walk
Athens

Perfect time to see the acropolis at sunset. Sandra, our guide was very knowledgeable and passionate about what she was showing us.

Quality of Experience
Sandra was very knowledgeable and it helped that she was a native of Greece
Guides, Drivers and Staff
Authentic Athens Awaits: The Petralona Experience
Authentic Athens Awaits: The Petralona Experience
Athens

It was great… but similar to our first neighborhood walks.

Quality of Experience
The homes.
Guides, Drivers and Staff
Katharina was very approachable
Transport
The transportation was always on time
Private Evening Neighborhood Walk
Private Evening Neighborhood Walk
Athens

Loved the walk & information! So enjoyed Catherina!

Quality of Experience
The guide and the up front experience of local taverna’s & neighborhoods.
Guides, Drivers and Staff
On schedule, all of the time.. All drivers were personable!
Transport
Exactly… seamless!
Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on Sep 09, 2025

Rochelle, Thank you so much for sharing your experience! I’m thrilled to hear that every part of your trip went smoothly and that you felt so well taken care of. It sounds like you had an amazing time with all your local guides—they’re so knowledgeable and passionate about sharing Greece, and I’m glad that came through. It’s so wonderful to hear that these experiences truly connected you to Greece!

Guided Tours were great, hotels are a mixed ...
France | Aug 31 - Sep 5, 2025

E
Elif P.
Miami, FL | Reviewed on Sep 09, 2025
Guided Tours were great, hotels are a mixed bag. Guided tours in Normandy were great, I rated the guides via google.
HOTELS
-Le Bayeux: 2 Stars: Location is good, staff is polite, but hotel is very old and needs maintenance. Walls are paper thin, we couldn’t sleep for 3 nights. We could hear the guests coming and going in the middle of the night.
-La Maison Rabelais: 5 Stars: All great
-Arok: 2 Stars: Stylish hotel with polite staff in a very bad neighborhood. I wouldn’t recommend walking...
Read more

Guided Tours were great, hotels are a mixed bag.

Guided tours in Normandy were great, I rated the guides via google.
HOTELS
-Le Bayeux: 2 Stars: Location is good, staff is polite, but hotel is very old and needs maintenance. Walls are paper thin, we couldn’t sleep for 3 nights. We could hear the guests coming and going in the middle of the night.
-La Maison Rabelais: 5 Stars: All great
-Arok: 2 Stars: Stylish hotel with polite staff in a very bad neighborhood. I wouldn’t recommend walking around outside.

I chose to book with Kimkim considering the hotels are vetted. But I think I’ll do it myself next time based on Tripadvisor reviews.

Also, we got sick the day before last day. Although I cancelled with the tour reaching out to the tour guide 24 hours ago, I am not getting any money back. Cancellation policy is not very meaningful.
I think I overpaid for the whole thing.

Hotel Reviews
Hotel Arok
Strasbourg

Stylish and newish hotel with polite staff in a bad neighborhood.

Authenticity & Character
Location
Bad neighborhood. Especially at night, I wouldn’t recommend walking outside,
Staff
Cleanliness & Comfort
La Maison Rabelais
Amboise

Very stylish and newly remodeled hotel in great location. Has its own private parking. The staff is very polite and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Bayeux
Bayeux

Location is good but hotel is very old and needs maintenance. Walls are paper thin. We could hear the guests coming and going in the middle of the night. We couldn’t sleep.

Authenticity & Character
Looks cute at first sight but very old and needs maintenance.
Location
Staff
Very polite and helpful
Cleanliness & Comfort
Walls are paper thin, no sound insulation. We couldn’t sleep.
Local specialist: Eva Dorlin

Can't wait to use again!!
France | Aug 30 - Sep 8, 2025

Jennifer
Jennifer G.
Newark, NJ | Reviewed on Sep 09, 2025
This is my first trip to Europe and it was so amazing. Audrey's thoughtful trip plan included both typical tourist highlights of the area as well as unexpected activities that were outstanding. I cannot recommend this service enough! The trip was so well-planned and all I had to do was show up and enjoy it! Read more

This is my first trip to Europe and it was so amazing. Audrey's thoughtful trip plan included both typical tourist highlights of the area as well as unexpected activities that were outstanding. I cannot recommend this service enough! The trip was so well-planned and all I had to do was show up and enjoy it!

Hotel Reviews
Splendid Hotel & Spa Nice
Nice

Beautiful and historic hotel room, far enough from the beach to be peaceful and quiet but close enough to be able to walk to anything we wanted to see.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms were great; unfortunately my deadbolt didn't work and it made me a little uncomfortable at night.
Aquabella Hotel & Spa
Aix en Provence

Beautiful location and hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le 9Hotel Opera
Paris

The staff were friendly, food was great and location was perfect - so close to the metro and easy to navigate around the city from the hotel

Authenticity & Character
Location
Easy access to the metro
Staff
Cleanliness & Comfort
Activity Reviews
Day excursion to Cannes, Grasse and Saint-Paul-de-Vence
Day excursion to Cannes, Grasse and Saint-Paul-de-Vence
France

Very nice tour!

Quality of Experience
Guides, Drivers and Staff
Our driver, Kad, was very funny and knows the area well.
Transport
The car was either accelerating or decelerating, nothing in between. Use caution if you get carsick.
Cassis & Bandol Rosé Wine Tour
Cassis & Bandol Rosé Wine Tour
Aix-en-Provence

Fun and interesting day trip. Would have preferred more time in the village after lunch, but still managed to do some shopping!

Quality of Experience
Guides, Drivers and Staff
Donato was very knowledgeable, but his driving was a bit alarming, either hitting the gas or the brake, no 'cruising' or maintaining of a speed. You were either accelerating or decelerating the whole drive.
Transport
Provence Wines and Luberon Villages
Provence Wines and Luberon Villages
Aix-en-Provence

This was one of my favorite parts of the trip. Seeing the wineries was wonderful and visiting the smaller villages was so fun!

Quality of Experience
Guides, Drivers and Staff
Rafael was great; it was amazing learning the history of the area from an actual archeologist!
Transport
In the morning, with just 4 of us in the bus, it was great. In the afternoon when the bus was full, it was a little too crowded and chaotic.
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris

So much to look at!

Quality of Experience
Visit of the Eiffel Tower and Seine river cruise
Visit of the Eiffel Tower and Seine river cruise
Paris

We missed our guided boat tour because our car tour ran over, so we ended up doing the river cruise with a band and cocktails, which was still nice, but would have preferred to have the guided tour.

Quality of Experience
Visit the Royal castle of Versailles
Visit the Royal castle of Versailles
France

Beautiful!

Quality of Experience
Full-day tour of Monaco, Eze and La Turbie
Full-day tour of Monaco, Eze and La Turbie
France

This one was not as fun, unsure if it was because we were hitting our vacation wall, but I think it would have been better to end after the tour near the palace in Monaco. I think driving through Monte Carlo would have been sufficient. Many things were closed and what stores we were able to go in, you get followed around by the staff like a criminal.

Quality of Experience
Guides, Drivers and Staff
The driver, Eric, was very kind, but not punctual.
Transport
Filling every seat in the 8 seater van when it was 30 C was too much!
Discovery tour of Paris by vintage 2CV car
Discovery tour of Paris by vintage 2CV car
Paris

Unique and interesting way to view the city

Quality of Experience
Guides, Drivers and Staff
Transport
Driving through Paris is slightly terrifying!
Gourmet food tour in Le Marais
Gourmet food tour in Le Marais
Paris

This was such a an unexpected pleasure of the trip! Fernando was great, so friendly and helpful!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Sep 10, 2025

Dear Jenn,
It was a real pleasure organising this trip for you and Christie. I am happy you enjoyed it and thank you very much for your feedback.
I wish you all the best,
Audrey

Overall a wonderful trip.
Germany | Aug 20 - Sep 4, 2025

Cheryl
Cheryl L.
Ashburn, VA | Reviewed on Sep 09, 2025
The first few days we felt were a little rushed with city/hotel changes and early morning trains. This led us to cancel one of our scheduled tours due to fatigue and pouring rain in Zurich. After we arrived in Munich on day 5 the pace slowed to be more manageable. Still our bus trip to Linderhof and Neuschwanstein felt very rushed. I would have liked to have spent more time at both locations. Pedro our guide for that trip was very good but to keep the tour on time we left 3 people at... Read more

The first few days we felt were a little rushed with city/hotel changes and early morning trains. This led us to cancel one of our scheduled tours due to fatigue and pouring rain in Zurich. After we arrived in Munich on day 5 the pace slowed to be more manageable. Still our bus trip to Linderhof and Neuschwanstein felt very rushed. I would have liked to have spent more time at both locations. Pedro our guide for that trip was very good but to keep the tour on time we left 3 people at Linderhof. I was concerned about making it back to the bus in time at Neuschwanstein, so I missed visiting the castle and waited in town while my husband went. It was probably a good decision as we left another passenger there.

Our 2 private tours in Munich were excellent. Kevin took us on a walking "Beer and Bites" tour which we both enjoyed. Max took us to Berchtesgaden and Eagles Nest. Both tours were well paced, and we enjoyed discussing history with both guides. We had some confusion with our guide in Nuremburg. He did not have our name and was looking for another customer and our paperwork said we would be meeting "Kevin" at our hotel. After some discussion between us and the hotel staff we realized that Bastien had booked both the hotel and the tour for us and we were his client for the day. Charlie was also an excellent guide and included some YouTube videos in his car to help give context to some of the WWII sites we visited.

Each of the hotels we stayed in were comfortable. Hotel Beausite in Interlocken was very picturesque and appeared quite old on the outside. The interior was clean, modern and very comfortable. Our room at Hotel Cocoon in Munich was huge and included 1 1/2 baths, sauna and large seating area in the room. The hotel in Nuremburg was next to the market area and an easy walk to the historic area.

I was a little concerned about having a rental car, but my husband did the driving. We had no problems finding parking and navigating from one city to the next. We did have difficulty finding the car rental return location in Frankfurt. The address was shown at the train station but was behind construction barriers. We had to circle a few blocks before final spotting a sign on the fourth floor of a parking garage near the station.

Overall, our trip was fabulous! We have joked that we were touring Europe one mistake at a time. Fortunately, the mistakes were minor and easily corrected. We quickly learned to navigate the public transportation in each city and were even able to add a side trip to Dachau while we were in Munich.

Hotel Reviews
Sorat Hotel
Nuremberg

Excellent location next to the market and historic area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cocoon Hauptbanhof
Munich

Very comfortable room. Good location with easy walk to train station and restaurants. Our room had 1 1/2 baths, sauna and large seating area with table, microwave, refrigerator, sink and couch. Breakfast was excellent with pretzels that we took to have as an evening snack. We did ask to have our room cleaned one day which did not happen but were able to get clean towels from the front desk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Beausite
Interlaken

Very picturesque hotel away from the heavy tourist traffic area. Comfortable rooms and good breakfast.

Authenticity & Character
Location
Staff
Our room was not ready but we were able to drop our bags while we explored the city.
Cleanliness & Comfort
Hotel Hottingen
Zürich

Beautiful old hotel in a residential area. Short walk to public transportation. Beds were comfortable. Breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hamburger HOf
Frankfurt

Room and elevator were a little small but very comfortable beds and great water pressure in the shower.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Manon Kafawitz

In a word, amazing! From our caring and funny...
Morocco | Sep 1 - Sep 8, 2025

Deanna
Deanna B.
Chicago, IL | Reviewed on Sep 09, 2025
In a word, amazing! From our caring and funny driver, Mohammed (who still insists his chicken lemon tangine is the best),
to a variety of craftspeople, which caused credit card “exercise “ to commence and packing conundrums to deal with when leaving if shipping was not included.
Probably the best thing to say about KimKim, its employees and the Moroccan people in general is they want to help you to have the best time you are capable of.
Between airplane issues and my mobility challenges...
Read more

In a word, amazing! From our caring and funny driver, Mohammed (who still insists his chicken lemon tangine is the best),
to a variety of craftspeople, which caused credit card “exercise “ to commence and packing conundrums to deal with when leaving if shipping was not included.

Probably the best thing to say about KimKim, its employees and the Moroccan people in general is they want to help you to have the best time you are capable of.
Between airplane issues and my mobility challenges due to the seemingly unlimited stairs and high step up into the transport vehicle provided for the week in Morocco, everyone went beyond what was expected. Hotel rooms were altered, luggage was “handled”, a stool was purchased for the van, and dozens of other questions were answered. Guides altered itineraries due to “less stairs this way.”

I have traveled extensively. My ruler for the success of a trip and a travel agency is “ Would I return to this country using the same process?” The answer for Morocco and KimKim is “Undoubtedly.”

Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Sep 28, 2025
Hi Deanna, We're absolutely thrilled to hear that your trip to Morocco was 'amazing'! We're so grateful for your kind words about our team, especially Mohammed, our driver, who clearly went above and beyond to make your experience unforgettable (and we're sure his chicken lemon tagine is indeed the best!). We're also delighted to hear that our guides and staff were able to accommodate your needs and make adjustments to ensure your comfort and enjoyment. Thank you for sharing your wonderful... Read more

Hi Deanna,

We're absolutely thrilled to hear that your trip to Morocco was 'amazing'! We're so grateful for your kind words about our team, especially Mohammed, our driver, who clearly went above and beyond to make your experience unforgettable (and we're sure his chicken lemon tagine is indeed the best!). We're also delighted to hear that our guides and staff were able to accommodate your needs and make adjustments to ensure your comfort and enjoyment.

Thank you for sharing your wonderful review, and we're honored that you'd consider returning to Morocco with us in the future. We can't wait to welcome you back and create more unforgettable experiences for you!

Again, thank you for trusting us with your trip!

Nihad, Mohamed and the rest of Morocco Immersion family.

We loved having local guides and support everywhere we went!
Peru | Aug 22 - Sep 1, 2025

K
Kerri S.
Dallas, TX | Reviewed on Sep 09, 2025
We had a wonderful trip thanks to KimKim and the Peruvian Soul team! They helped guide our itinerary to make the most of our 10 days in country and saved us from activities that would likely have been disappointing. Once we were in Peru, we had a local guide in each town who picked us up/took us to the airport and around to our tours which made it so much easier for us. We got to stay in vacation mode the whole time we were there despite several transfers and activities. The team went... Read more

We had a wonderful trip thanks to KimKim and the Peruvian Soul team! They helped guide our itinerary to make the most of our 10 days in country and saved us from activities that would likely have been disappointing.

Once we were in Peru, we had a local guide in each town who picked us up/took us to the airport and around to our tours which made it so much easier for us. We got to stay in vacation mode the whole time we were there despite several transfers and activities.

The team went above and beyond when flights we booked separately were canceled helping us to find alternatives.

The team was super responsive and made sure we had the best time! Thank you!!

Hotel Reviews
La Hacienda Bahía Paracas
Paracas

The hotel is beautiful and the restaurant is good, though I felt very much like a tolerated tourist here. We were 2 of only 24 people staying at the hotel in off season, and while the staff wasn’t exactly unfriendly, I didn’t feel as welcome here as I did at other hotels throughout the country. All prices were shared in USD vs local currency. The hotel had an interesting smell and we left congested. Not sure if that was from the desert dust or something in the rooms.

Authenticity & Character
The rooms were nice though lacking in character somewhat. The restaurant served food from the local bay and was delicious!
Location
We liked Paracas and the views of the bay were nice.
Staff
The staff was fine, just nothing over and beyond.
Cleanliness & Comfort
The rooms appeared clean, though there was a bothersome smell. We also were given just one bottle of water each day in a place where we can’t drink from the tap. I would have thought a luxury hotel like this would provided more.
Antigua Casona San Blas
Cusco

This is my new favorite hotel, ever. Not only is it beautiful, in a great location, but the service and the staff is truly incredible. Our room was beautiful and the hotel provided so many helpful amenities including water in every room and plenty of it (unlike most hotels that give you one bottle per day…). They offered a turndown service each night with tea, chocolates, and a warm water bottle to make our beds cozy. The restaurant on site is truly delicious (the stuffed peppers and ceviche were AWESOME) and the breakfast includes the buffet and a menu to choose from. When we checked out for a night during our stay to camp at Machu Picchu, they provided breakfast to go for our 4am pick up and loaded us up with snacks for our full day hike. They managed our bags too so we didn’t have to lug them from our rooms so early. I can’t say enough about Katie, Kevin, and Michael. Excellent service all around. I encourage everyone to stay here!!

Authenticity & Character
The rooms are very authentic and the service is beyond excellent.
Location
Cute shops, good restaurants nearby and a 7 min walk to the main square. No outside noise.
Staff
They went above and beyond for every ask and anticipated every need!
Cleanliness & Comfort
My only tiny issue was the noise from the hallways.
Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on Sep 15, 2025

Hi Kerri

I’m so happy to hear you had the best time with Lauren! It was truly an honor for us to welcom you and make everything run smoothly so you could stay in vacation mode for as much of your trip as possible. I also really appreciate your feedback about the hotels—I’ll be sure to share it with our partners.

I hope you’ll choose KimKim for many more adventures ahead.

Wishing you all the best
Jime

We really enjoyed our trip to Portugal. I wa...
Portugal | Aug 19 - Aug 29, 2025

Cheryl
Cheryl S.
Atlanta, GA | Reviewed on Sep 09, 2025
We really enjoyed our trip to Portugal. I was a little leary about using a travel agency but the planning was made very easy by Marta and Beatriz. We were able to taylor make our trip to our interests. We scheduled phone calls to discuss some of the details. Before we departed our entire schedule was on an app that we could download and refer to during the entire trip. We could refer to our schedule daily with the times and drivers names and contacts locally. Read more

We really enjoyed our trip to Portugal. I was a little leary about using a travel agency but the planning was made very easy by Marta and Beatriz. We were able to taylor make our trip to our interests. We scheduled phone calls to discuss some of the details. Before we departed our entire schedule was on an app that we could download and refer to during the entire trip. We could refer to our schedule daily with the times and drivers names and contacts locally.

Hotel Reviews
Meliá Lisboa Aeroporto
Lisbon

Super convenient, across from airport, breakfast service begins at 4:30 am if you have an early flight. Complimentary cookies at check in, rooms were clean and contemporary.

Authenticity & Character
Location
If you have a flight to catch pick this!
Staff
Cleanliness & Comfort
Very clean, contemporary design, great plug ins for devices, extra pillows
Tivoli Lagos
Lagos

Not the best hotel, dated and not so clean. Rooms were difficult to get to with a lot of stairs to navigate with suitcases, no elevator access.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms are in need of updating, musty smell, view of roof adajacent to hotel
Quinta de Casaldronho Wine Hotel
Lamego

Everything about this place was unique. Staff was polite and accomodating. Views from the rooftop pool were of vinyards into a valley, the grapes were plump and all over the vines just getting ready for the season. We ate in the restaurant not wanting to venture out too far at night. Food was freshy, adequate and tasty. We had fresh fish and of course sangria!

Authenticity & Character
There is an old church on the grounds which belonged to the family
Location
Staff
Cleanliness & Comfort
Rooms were clean, view of vinyards was amazing to wake up to!
Exe Almada Porto
Porto

Nice hotel, clean, small rooms, great breakfasts with many options

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lisboa Plaza
Lisbon

This hotel was slightly off the beaten path off of Place De Liberdad street. This made it tucked away and quiet. The rooms were a little small but probably normal by European standards. The breakfast buffet was amazing! Pastry, fruit, eggs, cheese, fresh coffee...you will be stuffed for the day!

Authenticity & Character
Location
A quiet street
Staff
Cleanliness & Comfort
Activity Reviews
Algarve Kayaking Trip to Benagil Caves
Algarve Kayaking Trip to Benagil Caves
Portugal

this trip was cancelled due to storm and wind conditions

Guided Visit of Historic Coimbra
Guided Visit of Historic Coimbra
Portugal

Thomas picked us up in Duoro at the Casalhandro Wine hotel in a nice large van. After 1.5 hours we reached Coimbra where our guide met us for a tour of the city and University. Thomas was polite and a great driver!

Quality of Experience
Guides, Drivers and Staff
Transport
River Boat Experience in Douro Valley
River Boat Experience in Douro Valley
Douro Valley

This could easily be the highlight of the Portugal trip. We were dropped at a dock and unsure of where to go but the boat owners called for us and helped us so kindly. We found our tour guide Sylvia who could not have been more accomodating to us. We took off on a small wooden boat on the Duoro River and were promptly served charcuterie and 4 bottles of wine! She was lovely and so hospitable. She imparted information on all the vineyards we passed on the Duoro River

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Cellar Guided Visit with Lunch
Wine Cellar Guided Visit with Lunch
Douro Valley

This was just amazing! We did arrive late to the tour but they accomodated us very nicely. The food was spectacular, steak paired with several wines...it was more like a dinner! The vineyard was beautiful and the tour was interesting to learn about all the varities of grapes here. Well worth the trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit to Porto
Guided Visit to Porto
Porto

I think this tour was secrets of Porto so we saw the grittier sides of the city. The guide was knowledgable and did not rush us through the tour. Would have appreciated some of the other more popular sites on this tour, ie the shopping district and the port wine area

Quality of Experience
Guides, Drivers and Staff
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Portugal

This tour was exceptional in the guide Marta was a wealth of information. We were picked up on time at hotel and driven to Obios and Nazare. She recommended a nice restaurant where we dined on grilled octopus and seabass and sangria. We continued on to Porto. This was a long day and we arrived at 7 pm. Marta was well versed in all aspects of Portugal. She explained many topics including cost of living, government, etc...

Quality of Experience
Guides, Drivers and Staff
Transport
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon

This trip was ok with some exceptions. First, we rushed through breakfast to meet the guide a 10 min walk away. After 15-20 mins we called the travel agency who reached out and informed us the guide was held up picking up cruise passengers. After a 45 min delay we were off to Pena Palace. The guide brought us to the entrance and instructed us to meet up after our self guided tour. She provided very minimal information but did an adequate job. Sintra and Pena Palace are not to be missed!

Quality of Experience
Guides, Drivers and Staff
It would be nice if the guide had walked us through the palace to explain the history more as other groups had
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

This was a thorough 3 hour walking tour. The guide was on time and we met up at a square onlly 10 min walk from our hotel. We saw the Rossio Train Station, Baixa, Chiado neighborhoods, Arc de Triumph. We had fun afterwards shopping at a street market just in back of our hotel on Place de Liberdad.

Quality of Experience
Guides, Drivers and Staff
Lisbon Roots: A Walk Through Flavors & Tradition
Lisbon Roots: A Walk Through Flavors & Tradition
Portugal

We really enjoyed this after just arriving in country. We had time to check into our hotel and then rest and had an amazing food tour. We tried pork sandwiches, cheeses, cod cakes, somosas and the traditional custard of Portugal. After feeling very full we walked back to our hotel. Great tour and guide!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 25, 2025

Thanks so much for your honest feedback! I’m really happy to hear you enjoyed your trip through Portugal, and that the app made everything easy to follow while there. I’m also glad Bea could help while I was out. It’s great to know you felt supported before and during your adventure!
It was really nice working with you to put together a trip that matched what you wanted to do.
Best regards, Marta.

Stepping into the Beautiful Portrait of Morocco
Morocco | Sep 1 - Sep 8, 2025

D
DL A.
Dallas, TX | Reviewed on Sep 09, 2025
The immersion tour was that and much more. The selection of cities provided the spectrum of diversity and beauty of Morocco. Each accommodation was immaculate, comfortable, and unique. The Hotel Club Val d'Anfa in Casablanca was my least favorite and Hôtel & Ryads Barrière Le Naoura in Marrakech by far the best. Mohamed is a superior and knowledgeable guide but each guide we met for specific tours were also knowledgeable, shared their passion for their country, and welcomed us with... Read more

The immersion tour was that and much more. The selection of cities provided the spectrum of diversity and beauty of Morocco. Each accommodation was immaculate, comfortable, and unique. The Hotel Club Val d'Anfa in Casablanca was my least favorite and Hôtel & Ryads Barrière Le Naoura in Marrakech by far the best. Mohamed is a superior and knowledgeable guide but each guide we met for specific tours were also knowledgeable, shared their passion for their country, and welcomed us with authenticity. Closing the tour with the cooking class was the bow on a lavish, gorgeous gift touring amazing Morocco.

Hotel Reviews
Euphoriad
Rabat

Absolutely precious Medina riad. Attention to every detail to include heated towel bar, beautiful walk in shower, comfy bed, beautiful and delicious rooftop breakfast. Finally the entire staff was very professional and consistently provided superior customer service. Hajar is one of the most welcoming hosts you can imagine. For anyone challenged in a sense of direction as I am, make sure you note landmarks to the entry in the Medina and riad.

Authenticity & Character
Location
Tucked in Medina
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

Stunning choice in Chefchaouen and honestly in any location. The attention to detail in everything embraces you as you walk the stairs to a piece of heaven on the hillside. The decor, room, cleanliness and the incredible staff made this a memory I will hold for some time. The meals were fresh and local and I am fairly sure even more delicious on the outdoor terrace. Try the orange juice (delicious), olive oil, homemade bread, local goat cheese, divine olives - try everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Club Val d'Anfa Casablanca
Casablanca

The location near the beach is nice but I recommend you walk a bit beyond the hotel for less crowds than there are immediately outside. The staff is respectful but not very attentive. The rooms facing the street are exposed to some noise. It was a nice landing location arriving in Casablanca but I would not stay more than 2 days.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Sep 30, 2025
Hi Dixie, We're thrilled to hear that your immersion tour exceeded your expectations! We're delighted that the selection of cities showcased the diversity and beauty of Morocco, and that our carefully chosen accommodations met your high standards. Thank you for sharing your thoughts on the hotels. We'll definitely consider your feedback for future bookings. We're particularly glad to hear that Mohamed, as well as the other guides you met, made a lasting impression with their knowledge,... Read more

Hi Dixie,

We're thrilled to hear that your immersion tour exceeded your expectations! We're delighted that the selection of cities showcased the diversity and beauty of Morocco, and that our carefully chosen accommodations met your high standards. Thank you for sharing your thoughts on the hotels. We'll definitely consider your feedback for future bookings.

We're particularly glad to hear that Mohamed, as well as the other guides you met, made a lasting impression with their knowledge, passion, and warm welcomes. Their dedication to sharing the authentic spirit of Morocco is truly what sets us apart.

We're so glad you enjoyed the cooking class, and that was a perfect way to wrap up your tour! It was our pleasure to curate this experience for you.

Thank you for trusting us with your Moroccan adventure. We're honored to have been a part of your journey and can't wait to welcome you back someday!

Nihad, Mohamed & the rest of Morocco Immersion family

You HAVE to use KimKim on your next Peru trip!!!
Peru | Aug 22 - Sep 1, 2025

L
Lauren S.
Ashburn, VA | Reviewed on Sep 08, 2025
Where to begin-Jimena was AMAZING in helping my friend and I plan our Peru trip!!! We were not very familiar with the country and felt a travel advisor would be the best way to nail down an itinerary that would suit what we were looking for. She was so thorough and quick in putting a schedule together, helping with any changes, and most importantly, she and Jesus (also equally as helpful and responsive) were so accessible WHILE we were in Peru. We had a contact in each city, who were the... Read more

Where to begin-Jimena was AMAZING in helping my friend and I plan our Peru trip!!! We were not very familiar with the country and felt a travel advisor would be the best way to nail down an itinerary that would suit what we were looking for. She was so thorough and quick in putting a schedule together, helping with any changes, and most importantly, she and Jesus (also equally as helpful and responsive) were so accessible WHILE we were in Peru. We had a contact in each city, who were the best-shoutout Bosco in Lima who did everything from give us recos, take us through the airport all the way to security, and ensure we got to where we needed to go efficiently, Robinzon in Cusco who helped us navigate the town and translate during our cooking class, and Alverro who drove us from Lima to Paracus, stopping in his home town for a local brunch, and giving the best energy as we had fun on the sand dunes. Not only were everyone great, but we were also able to easily contact them easily on WhatsApp to coordinate. KimKim just made is SO EASY that we could show up and have fun. We had a lot of transportation needs, and that would have been so stressful to navigate by ourselves. I've raved about our trip and told them one of the best things we did was use KimKim to book an amazing Peru trip. THANK YOU to everyone who helped make our first trip to South America great!!!

Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on Sep 15, 2025

Dear Lauren

Thank you so much for your kind review. We’re so happy to know you had a memorable trip and that everyone you met along the way helped make your journey even more special. It was a pleasure to assist you and Kerri, and we’re truly grateful for your trust.

If Peru is ever on your plans again, I would be delighted to help you create another beautiful journey. Wishing you and Kerri all the best in your future adventures!

Warm regards,
Jime
Jimena

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