Kimkim Trip Reviews

It is hard to capture the most memorable aspects of our experience because there were so many. The eclipse itself amazed us: the steady loss of light, and then especially the return of the light. The three older folks (Dan, Vic and Drea) held each other's hands as the light changed. We loved observing the changing landscapes as we drove. Milo loved watching the puffins and the experience at Blue Lagoon and our side trip to a second set of thermal pools: Hvammsvik. Emmett explained the hydrodynamic features of the different waterfalls to those of us who had never navigated whitewater. Drea was especially moved by Gullfoss and we all loved learning about Sigríður's insistence on saving the falls from exploitation. Sasha was most exhiliarated by going off trail and he and Emmett enjoyed running and sliding down a steep field on their butts. A few of us got our shoes sopped by an unexpected wave as we looked up at the Basalt cliffs and appreciated the hotel hair dryer for shoe drying. Marty, our ice cave guide was a consummate guide with a wealth of information about the glacier. All through the trip we appreciated that Gummi was hovering somewhere on Kimkim to answer questions. Our family is a group with diverse interests and capacities for adventure and this trip had many things for all of us. Thank you!

Adam was a great specialist to work with, and I really appreciated that he was in touch with us the whole trip. Any questions we had were answered in a timely manner. All the places he sent us were absolutely wonderful to see and the accommodations he planned were very nice and in the perfect locations.

Wow, what a wonderful time we had in Chile and Argentina! Gabriela did a fantastic job working with me to put together the perfect trip for my husband and me. We had so much fun and never had to worry about transportation as everything was smoothly coordinated.
In Santiago, CL Mundo did a wonderful job keeping us informed and our driver to the ski resort, Orlando was exceptional We loved having him for 2 days in a row. Victor, our guide to Valpariaso was "the best." We couldn't have asked for a more fun and engaging guide.
I think Ushuaia was our favorite place we stayed. Loved the Tolkeyen Hotel. Cerro Castor was one of the prettiest ski resorts I've ever been to, and that says a lot. Latitud Ushuaia did a superb job coordinating everything and even made a few small but flexible changes for us. This allowed us to sneak in a quick 3 hour island/lighthouse cruise which I also recommend.
Our glacier excursion in El Calafate was probably my personal highlight and we scored with great weather. Our guide, Nikolas and the driver were awesome and they were fantastic about spotting wild animals and giving us picture time as well (we saw rheas, condors, and guanacos). Nikolas also gave us some fun ideas to do during our free time in El Calafate the next day.
Finally, our lakes and caves tour with Melina was lovely. She gave us special attention so we wouldn't miss anything with our lack of Spanish. Dinner in the cave was lovely and the setting was magical.
Thanks for a fun but smooth trip, Gabriela and KimKim.
BTW, this is my second time using Kim Kim due to the great coordination and flexibility they've given us.

Hotel Reviews

Sent Hotel Calafate

El Calafate

Good and quiet location. Easy 15 minute walk to downtown. Clean.

Authenticity & Character

Needs some updating and the bed was OK, but not great.

Location

quiet area and walkable

Staff

Cleanliness & Comfort

Tolkeyen Hotel

Ushuaia, Tierra del Fuego

Excellent location and quietly placed away from town. Clean, updated, and good beds. Good breakfast and great restaurant.

Authenticity & Character

great job refreshing the hotel. I saw pictures online of it outdated.

Location

Loved being away from the busyness of town and the setting by the water and mountains was awesome. There was a shuttle that went to town so that took care of the remoteness.

Staff

Cleanliness & Comfort

beds were comfy and all was clean

MR Apart

Santiago

Good location, breakfast and clean rooms. There is a bit outdated and needing attentinon to in the rooms and hallways. Unfortunately the beds were really soft and not comfortable.

Authenticity & Character

needs updating and the beds were not great

Location

good area and lots to walk to

Staff

Cleanliness & Comfort

beds needed updating

Activity Reviews

Ski Day Pass in Valle Nevado - 1 DAY ⛷️ (ski equipment rental and passes not included)

Santiago

We had a blast snowboarding up at Valle Nevado but we recommend getting rentals in Santiago as the resort was packed. Our driver, Orlando made this suggestion and we greatly appreciated it. He went out of his way to accommodate us and he was EXCELLENT! We appreciated getting him both days we went up the mountain.

Quality of Experience

Guides, Drivers and Staff

Transport

Nautical Safari - Brazo Sur

El Calafate

I highly recommend this trek! We spent lots of time up close to the glacier getting great vantage points and pictures. The blues of the glacier seemed to change with each angle or alteration of sunlight. The glacier is amazing from the distance, but nothing compares to seeing it up close.

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Lakes & Caves tour

El Calafate

Great time with Melina, our guide. She was super sweet and fun. We appreciated her taking extra time with us as my Spanish lacks. Dinner was lovely and the setting was excellent.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Perito Moreno Glacier Excursion 🗻

El Calafate

Probably the highlight our my trip! Stunning scenery and the glacier was magnificent! Highly recommended as long as visibility is good. Our guide Nikolas was excellent and was very helpful with a few suggestions for other excursions in town.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Ski Experience at Castor⛷️❄️☃️ (ski rental not included)

Ushuaia

We LOVED Cerro Castor! Absolutely one of the most beautiful ski destinations we've ever been to. The resort was fabulous and low key at the same time. Our driver directed us to the best spot for ski rentals as we never would have known it was there.

Quality of Experience

Guides, Drivers and Staff

Transport

🔎 General Information about Ushuaia 🔎

Ushuaia

Our guide from the airport and to the ski resort, Josefina, was great. She was so helpful with suggestions and helped us get settled.

Quality of Experience

Transport

Full Day Valparaíso with Visit to Vineyard in Casablanca Valley - Lunch & tasting included

Chile

Excellent trip and we had such a great time! Victor, our guide was the best. He was fun, friendly, and super informative. We loved Valparaiso and had an exceptional winter day there. Our lunch was fabulous and we had an ocean view from the restaurant. The vineyard we stopped at was gorgeous and we had a lovely tasting and tour. Highly recommended:)

Quality of Experience

Food

Fabulous seafood and wine!

Guides, Drivers and Staff

Victor was awesome. Couldn't have asked for better.

Transport

Timely and clean!

The best hotel was the Silica Hotel. Their food selections, the bed, the architecture and service were excellent. We had several great activities. Our two favorites were the Zodiac boat to see icebergs and the glacier hike on top of the glacier with the troll tour company. The guides for both were very knowledgeable and passionate about the nature and Iceland. We had a lot of fun driving and following the self guide map of places to stop. In all the stunning Beaty of Iceland was enough, but having a great plan and guides made the trip unforgettable!

Hotel Reviews

Fosshotel Núpar

Kálfafell

It was a clean basic hotel. We were lucky to have a cot to add to our room for our son. The staff was nice and the breakfast was good

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Guesthouse Flúðir - Grund

Hrunamannahreppur

Good place to stay for a family. It was designed cheaply. The design was pretty, but the laminate floor was peeling up. The bathroom shower needs a better door or barrier so the entire floor doesn’t get wet. You could tell that was a long term problem. There was water everywhere which is probably why the floor was so worn out and peeling. The beds and pillows were okay. The breakfast was good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Hafnarfjall

Hvalfjarðarsveit

We stayed in what would be described as an attic. It was tall on one side of the room and slanted on the other side. I took the short side and had to be extremely careful not to bang my head upon awaking. The bathroom mirror and shower curtain were made for someone under 5 feet tall. It was like staying in a dollhouse. The bathroom mirror was chest height. The shower curtain didn’t touch the floor, so water was everywhere in the bathroom. One upside is room was long so my husband and I had a bed and my teen had a pull away cot all in one room.

Authenticity & Character

Needs maintenance and a fresh coat of paint

Location

Staff

Kind

Cleanliness & Comfort

Not comfortable and somewhat clean

Old Charm Reykjavík Apartments

Reykjavík

This was a clean place to stay with plenty of room. The beds and pillows were uncomfortable , but our family enjoyed the location, size and parking.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silica Hotel

Grindavík

The hotel architecture was designed beautifully! Their food selections hotel was a stunning example of modern with a nod to the simplicity of nature. The hotel staff were kind and helpful. We throughly enjoyed our stay at the hotel. We were so happy to have a special experience with the private part of the lagoon for hotel guests. The snacks and bar provided wonderful selections of food and drink. This was by far the best hotel we stayed in in Iceland.

Authenticity & Character

Beautiful architecture

Location

Love the private lagoon

Staff

So kind and thoughtful

Cleanliness & Comfort

It was clean and comfortable. I couldn’t ask for anything better

Activity Reviews

Jokulsarlon glacier lagoon zodiac boat tour

Iceland

We loved our guide. Our only native Icelandic tour guide on our entire trip. He was enthusiastic about the raw beauty of Iceland. We enjoyed learning and listening to him tell us about the icebergs, the glaciers and the seals. We lived cruising on the boat to check out different icebergs. We were lucky to see one seal. Most were with pups in the ocean at that time of year.

Quality of Experience

Guides, Drivers and Staff

Transport

Reykjavik Food Walk

Iceland

Oil was knowledgeable, kind and a fun guide.

Quality of Experience

Guides, Drivers and Staff

Solheimajokull glacier hike

Iceland

We loved our guide Edgar! He was so passionate about nature, Iceland and the beauty of the glacier. We learned a lot from Edgar. He taught us about the glacier. It was fascinating! My 13 year old was so excited to learn. We all loved the tour. It was our favorite of the entire trip. We drank the glacier water, we learned more about Iceland and The glacier. We would definitely do this again!!

Quality of Experience

Edgar was a fantastic guide. And the glacier was beautiful

Guides, Drivers and Staff

Edgar our guide was knowledgeable and helpful

Horse Riding

Iceland

We had so much fun. The horses were sweet. We went around a creek and stopped to let the horses eat grass. The guides were great. You can tell they loved the horses. The guides were happy and kind. We loved our experience.

Quality of Experience

So much fun

Guides, Drivers and Staff

Staff kind and knowledgeable

Transport

We drove

Everything was great besides the Station Hotel in Aberdeen. Planning, transportation, tours and the app were all outstanding besides that.

Hotel Reviews

The Station Hotel, Aberdeen

Aberdeen

Place was very run down, floor in room was uneven to the point of hazard. Room was far too hot. Shower water was scalding hot, and couldn’t be changed to normal temperature to the point I was unable to fully shower

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Blackfriars Hotel

Inverness

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Bosville Hotel

Portree

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Shower was a little small

Ben View Guesthouse

Fort William

Very focused on high quality service. Left chocolates and whiskey for my birthday and filled our waters before leaving

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Skye In A Day From Portree Visiting The Most Scenic Spots

Scotland

Wish I could give it 6 stars, despite bad weather Kevin was the best!

Quality of Experience

Guides, Drivers and Staff

Transport

Private transfer in town

Scotland

Quality of Experience

Guides, Drivers and Staff

Transport

Dunnottar Castle & Royal Deeside

Aberdeen

Quality of Experience

Guides, Drivers and Staff

Alan was fantastic

Transport

Canal and Loch - Loch Ness Tour with Urquhart Castle included & Bus to Inverness

Inverness

Quality of Experience

Guides, Drivers and Staff

Transport

We couldn't be happier with the planning and execution of our family's Costa Rica trip by Adam and the rest of the team. We let him know the areas we wanted to visit and the activities we were interested in, and he did all the rest. All of the activities, hotels, drivers and suggestions were absolutely top notch (especially our last hotel room with a corner, panoramic ocean view - amazing!) We loved working with Adam, he was so responsive, knowledgeable and very patient with us! I was also very impressed by the communication leading up to and throughout the trip to make sure we felt prepared and comfortable - they really went beyond my expectations! (Plus the app with the itinerary and details in it was SO helpful to have each day!) We have already recommended KimKim others, and will 100% use them again for future trips!

Hotel Reviews

Hotel La Mariposa

Manuel Antonio

This is a beautiful hotel with the most gorgeous views of the ocean! Our room was large, bright, comfortable for my family of 4, and had the best views we've ever had. The pools were perfect, and one day we saw several monkeys hanging out down there. The front desk was very helpful with reservations and taxis, and whatever else we needed. Highly recommend!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel & Spa Poco a Poco

Monteverde

This is a beautiful, chic hotel which perfectly accommodated my family of four. We loved all the outdoor seating options to enjoy the beautiful scenery and have a drink or a snack, and the pool was much bigger than we thought it would be from the pictures. The breakfast buffet was a highlight of our whole trip! The hotel is also in a great location to walk to restaurants and shops. Highly recommend!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Manuel Antonio National Park Nature Hike

Manuel Antonio

The Manuel Antonio National Park Nature Hike was enjoyable. Although the park was much more crowded than it was twenty years ago, we still got to see a lot of cool wildlife and nature. Having a private guide made the experience better as he was very knowledgeable and helpful.

Guided Visit to Nauyaca Waterfall

Costa Rica

The Guided Visit to Nauyaca Waterfall was a good experience. We had a private tour in Manuel Antonio which was great because the guide pointed out many things and used a scope to show us wildlife. He also took pictures for us and gave them to us for free, which was a nice surprise compared to another tour where photographers charged for pictures.

Monteverde Cloud Forest Night Walk

Monteverde

The Monteverde Cloud Forest Night Walk was cooler than I expected. I felt very safe as we were in a big group and the path was paved. The guide went slow, so we didn't cover much ground but saw a lot of interesting things in the small area we explored. It was a nice experience, and better than a previous night hike I did elsewhere.

Coffee, Chocolate & Sugar Cane Experience

Monteverde

The Coffee, Chocolate & Sugar Cane Experience was surprisingly enjoyable. I was the one who wanted to do the coffee tour, and my family expected it to be boring, but they ended up enjoying it more than they thought. The tour guide was great and gave very good explanations.

TreeTram, Hanging Bridges & Zipline Adventure

Monteverde

The TreeTram, Hanging Bridges & Zipline Adventure was a highlight for me. I really loved the hanging bridges, although my family found them a bit shaky, but that was unrelated to the tour itself. The ziplining was great and the staff were very helpful, making sure everyone felt comfortable.

We had a wonderful two-week trip through Greece with my two boys, combining Athens, Delphi, Olympia, the Peloponnese, Costa Navarino, Nafplio and Mycenae. Overall, the itinerary was very well designed: it gave the children a real sense of Greek history while leaving enough time for swimming, boating and simply enjoying the country.

Some of the highlights were the guided visits to Delphi, Olympia and Mycenae, as well as our day on the water with Andrea / Mani. Guides in Delphi and Olympia were amazing. From our discussion and written descriptions, it seemed that it’d be more interactive / digital but in practice none of this - that being said worked really well with paper bc my kids are used to this but for other families that could be a surprise. Costa Navarino was also a great choice with children and gave us a very welcome few days to slow down after the more active part of the trip. But some recommendations & conditioning could have been done. The balance between cultural visits and downtime worked particularly well for a family trip.

Anna was very responsive and helpful throughout the planning process and while we were in Greece. She was also flexible when we wanted to adjust a visit on our last day.

Where the experience was less strong was in the overall value added by booking through Kimkim. For a fairly high-end trip, I still found myself managing or researching quite a few details during the vacation — restaurants, activities, some logistics and what to do in our free time. A few more tailored recommendations and arrangements could also have been more proactive or more carefully tailored to traveling with two young children. At times, it felt more like a collection of well-booked components than a fully curated trip where everything had been anticipated for us. A good example are the stops on the road which felt generic to anyone vs to us. So, magnitude of markup from Kimkim I don’t think is justified and for this reason I’m not sure I’d book again with kimkim.

That said, the core itinerary was excellent, the local guides and experiences were very good, and most importantly my boys and I came home having had a fantastic and very memorable trip to Greece.

Hotel Reviews

Nafplia Palace Hotel & Villas

Nafplio

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Looks old - was modern 20yeara ago. There were ants in our bedroom.

Costa Navarino The Westin Resort

Messinia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Europa Hotel Olympia

Olympia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amalia Hotel Delphi

Delphi

Authenticity & Character

Location

Staff

Restaurant staff was ok but not so accommodating. Food was average, subpar to what one may expect

Cleanliness & Comfort

Electra Metropolis

Athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Acropolis & Acropolis Museum For Families

Athens

Quality of Experience

Guides, Drivers and Staff

Delphi Guided Tour

Greece

Quality of Experience

Guides, Drivers and Staff

Mycenae Guided Tour

Greece

Quality of Experience

Guides, Drivers and Staff

Boat Trip Adventure to Limeni

Pylos

Skipper had to bring the boat full speed an hour away and bring it back in the evening. That probably increase the cost significantly. Having this discussion may have helped reduce cost and find an alternative

Quality of Experience

Guides, Drivers and Staff

Transport

Ancient Olympia Guided Tour

Greece

Guides, Drivers and Staff

We had an incredible family trip to Thailand with a group of nine ! Planning travel for a large group can be challenging, but KimKim and our local specialist, Bella, made the entire process smooth and stress-free.

Bella put together a fantastic itinerary that catered perfectly to everyone in our group. Throughout the trip, our local guides were wonderfully informative, friendly, and exceptionally accommodating to all our needs.

One of the biggest highlights was visiting the elephant sanctuary—it was truly an amazing, ethical, and unforgettable experience for all of us. We also spent time on the wonderful island of Koh Samui, which was absolutely beautiful and relaxing.

Beyond the sights, we were blown away by the genuine warmth and friendliness of the Thai people everywhere we went—and, of course, taking advantage of the wonderful and very affordable Thai massages!

Thank you, Bella and the Kimkim team, for creating a seamless and unforgettable family vacation. We highly recommend them to anyone planning a trip to Thailand!

Pedro was very attentive to our groups needs. He helped curate the most perfect itinerary for my parents in their 70s, my husband and I who are middle-aged, down to our preteen and teenagers.

Everyone had such an amazing time. The attention to detail and thoughtfulness of the schedule and the activities was 10 out of 10.

Pedro constantly checked in and made sure if we had any questions or concerns he was accessible to us.

His selection of companies for our Tours, our transportation, and our accommodations were way nicer, and more perfect than I could’ve found myself

I would highly recommend Kim Kim. And I would also very highly recommend Pedro. He did a great job and was super professional kind, and responsive.

Hotel Reviews

Tivoli Avenida Liberdade Lisboa—A Leading Hotel of the World

Lisbon

The staff was super friendly and professional. Pit rooms were perfect. ! The breakfast and food options were delicious. The location was also perfect. Great for our family of 6 :) The slippers and daily breakfast made us feel like royalty:)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

PortoBay Liberdade

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cascais Miragem

Cascais

The staff was super friendly and professional Our family suite was great! The breakfast and food options were delicious. The location was also perfect. Great for our family of 6 :)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Mãe Lagos

Lagos

The staff was super friendly and professional Our villa was top notch and a dream! The breakfast and food options were delicious. The location was also perfect. Great for our family of 6 :)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full-Day Private Driver: Exploring the Algarve’s Hidden Gems

Portugal

George was so great. He was professional, kind and very friendly. He had so much knowledge and passion for his job!

Quality of Experience

No

Guides, Drivers and Staff

Transport

Exclusive Boat Tour to Ponta da Piedade Grottoes with a Swimming Stop

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Lisbon's Historic Odyssey on a Private Walking Tour with Ginjinha & Pastel de Nata

Lisbon

Sadly I can’t remember his name ( but not because he was unremarkable.) our guide was the perfect pace for our family of six. He was very informative, upbeat, interested in his material, and very friendly. We love learning about the history, and he also added his own flare when presenting. Even my preteen and teenagers enjoyed the history walk. And the samples of alcohol and pastries were also delicious.

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide in Cusco Julio Cesae was fantastic, he went above and beyond to ensure we had a wonderful experience and treated us like family. I highly recommend him!

We only had 1 negative experience, on arrival our guide Bosco slept then entire drive to the hotel. I wonder if he might have sleep apnea or just had a late evening.

Overall we had a wonderful trip!

Hotel Review

Inkaterra Hacienda Concepción

Puerto Maldonado

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Exploring the Sacred Valley: Maras, Moray, Ollantaytambo

Peru

Quality of Experience

Food

Food was amazing everywhere.

Guides, Drivers and Staff

Our Guide Julio Cesae was amazing and treated us like family. He went above and beyond to make us feel comfortable. He is also very well educated regarding the Incan history and ruins.

Transport

Lima Market & Hands on Cooking Program

Lima

Quality of Experience

Food

Guides, Drivers and Staff

Transport

I cannot say enough wonderful things about Valentina and the trip she was able to curate for my parents and I. She was very helpful with making sure that activities were not beyond their physical limitations in their older age, took great care to arrange fantastic accommodations for us, guides were some of the friendliest people we’ve ever met anywhere on earth, and were always ready for us whenever we were to be on our way. If we had any questions, she was quick to answer ie helping when we lost a passport and when our guide had a flat tire. The hike to the sulfur mine was a great trek, we absolutely loved the kayaking experience, and I cannot say enough how much I personally loved all of the snorkeling. I intend to book with her again when we come back for a much longer adventure next time!

Our family of four had an amazing experience planning our Portugal trip with Kimkim! 🇵🇹

Adam and Summer were wonderful throughout the entire planning process. They really listened to our requirements, especially when it came to hotel locations, and the hotels they selected were in fantastic locations and worked perfectly for our family.

The activities and experiences throughout the trip were also very thoughtfully chosen. Every vendor we worked with was professional and met—and often exceeded—our expectations.

What impressed us most was the support throughout the entire trip. Adam, Summer, and the rest of the team were always there to answer questions and assist us whenever we needed anything along the way. It made traveling to a new country feel easy and stress-free.

This was our first trip planned through Kimkim, and based on our experience in Portugal, it definitely won’t be our last. We would happily use them again for many more trips in the future. Highly recommend!

Hotel Reviews

Cascade Wellness Resort

Lagos

Authenticity & Character

Location

Staff

We checked in very late at night so no one could go over hotel info that time. It’s understandable but next day even we were not told all the highlights of this hotel. We found out in our own very last day that hotel had beautiful hiking trail right behind and there was an easy access to that trail for hotel guests. Wish we would have know that on day 1. That hiking trail was stunning and we got glimpse of it and would have enjoyed extra time in hiking.

Cleanliness & Comfort

PortoBay Flores

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

AlmaLusa Baixa & Chiado

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

🥾 Self-Guided Coastal Hike: Lagos Old Town to Ponta da Piedade

Lagos (Algarve)

It was not all that and rather do trails that specifically for hiking for views.

Quality of Experience

Guided Alfama Walk

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Local Markets

Porto

Quality of Experience

Porto Highlights Walk

Porto

It was not all that and we could have done this on our own and felt like it could have been better with guide. What we did was something very basic.

Quality of Experience

Guides, Drivers and Staff

Benagil Cave Visit by RIB

Lagos (Algarve)

We did not know thjs tour can be done with dolphin viewing too. Wish we had given that option. We couldn’t do separate dolphin tour as they were sold out.

Quality of Experience

Guides, Drivers and Staff

Transport

Ponta da Piedade by Boat Excursion

Lagos (Algarve)

Quality of Experience

Guides, Drivers and Staff

Transport

Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Pastel de Nata Pastry Class

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

The trip was memorable and adventurous in every way. The detail timing of the taxis, cruises, and tours was perfect for us to have personal time as well. Taylor was accommodating and helpful in choices to make our tailor-made trip perfect. Aselund in the Lofoten Islands was the highlight of the Norwegian region with the majestic mountains, lakes, rivers and Fjords. The city tours in each region were helpful and educational to understand the history and culture of Norwegian heritage.
One Negative...The "Norway In A Nutshell" day tour was a disaster with the distance that had to partake to get to the Fjord over 12 hours in trains (3), busses, and a ferry. The day in Flam was a tourist trap with souvenir shops everywhere. However, we captured a waterfall hike in Flam that overshadowed the transportation distance to get there.
The Norwegian trip overall was a bucket list expedition of nature, cultural presence, adventurous Fjords that will be memorable forever.
KimKim will be used in future regions that we are not familiar in travels going forward. Thank you for your knowledge, experience, and support to make this a comfortable, relaxing, adventurous holiday for our 45th Anniversary celebration!

Hotel Reviews

Nordis Suites

Svolvær

Views looking out were fabulous. Cleanliness good but service poor as this is an apartment complex.

Authenticity & Character

Service

Location

Staff

To have service....This was an apartment so they did not have immediate service attendents.

Cleanliness & Comfort

Door glass to balcony shattered...more shelving for luggage.

Grand Hotel Oslo

Oslo

Excellent location to Old Town, Galma Stand of Stockholm. Nostalgic hotel by the waterside with immediate access to Palace, ferries, and activities.

Authenticity & Character

Everything...the room was fabulous with 3 bay windows facing water.

Location

close to Galma Stand, Old Town.

Staff

Great people who were accommodating to our needs.

Cleanliness & Comfort

Large spacious room

Bergen Børs Hotel

Bergen

The room is not comfortable as it was 2 levels with an upper bedroom loft with stairways, a living area with crossing wooden beams throughout the room that we hit repeatedly and one small window looking out to the courtyard and market. We asked for another room but they said they were fully booked and did not accommodate us.

Authenticity & Character

Accessibility

Location

In Old Town where all the action was in the city

Staff

Very cold appearance when we arrived with no alternative to change room. The temperature of room was cold and room heaters had to be brought in.

Cleanliness & Comfort

With multiple step down levels, crossing wooden roof beams, stairs to bedroom, no heat, bathroom was open shower with no tub (requested), etc

Hotel 1904

Ålesund

Historical Elevator is very small. Breakfast is great. People were hospitable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Depart Norway

Norway

Too early to airport as it was a very small airport and waited 3.5 hours.

Evening Kayaking Excursion

Svolvær

Excellent tour guide and experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Cultural Walk with a Local

Bergen

Somewhat knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Explore Ålesund

Norway

Quality of Experience

Self-Guided Svolvær Exploration

Norway

We did this on our own.

Private Lofoten Floating Sauna Experience

Svolvær

Excellent Experience especially when diving into the cold 46 degree Farenheit water temps.

Quality of Experience

Oslofjord Dinner Cruise

Oslo

It was the same cruise area region we did earlier in the day. We did not like the food quality and service. Taylor was adamant on doing this tour after I told her we prefer personal foodie restaurants.

Quality of Experience

Quality and Service of Food; No selection of wines.

Food

Guides, Drivers and Staff

Transport

Private City Walk

Oslo

Good, personable, knowledgeable, kind.

Quality of Experience

Guides, Drivers and Staff

Fjord Cruise to Rosendal

Bergen

We never went as we were Fjorded out!

Oslofjord Sightseeing Cruise by Traditional Boat

Oslo

Excellent tour of the entire area.

Quality of Experience

Guides, Drivers and Staff

Transport

Norway in a Nutshell Day Trip

Bergen

I should get a credit on this trip as it was too long in distance with 3 trains, 1 bus, and cruise over 12 hours. Refer to clients next time private tour to the same cruise.

Quality of Experience

Geirangerfjord Cruise & Day Trip

Norway

It was the best Fjord we saw! No changes to God's world.

Quality of Experience

Private Lofoten Sightseeing Trip

Svolvær

He was excellent to take us to the majestic mountains of the Lofoten region. His knowledge and experience on the island was very good to give us a pleasurable time seeing nature at its best.

Quality of Experience

Guides, Drivers and Staff

Our trip to Costa Rica was wonderfully amazing. Huge credit to all the team at KimKim and Serendipity! We have already recommended many times.

We started off with amazing personal service on arrival, outstanding bookings in Cloud Forest at Savegre Resort where the room had a private enclosed balcony with jacuzzi tub and views of the river. They also had a special anniversary table and dinner for us, that we did not know KimKim had even set up. Beautiful and very thoughtful.
Bird watching was great with local guide and we managed to see the bashful quetzales. Horseback tour was a wonderful outing through river and up into hills. Our planned coffee tour was great and gave us unique perspectives into local growing cooperative.
We moved on to the Pacific coast and Uvita where we had another amazing balcony room at Cristal Ballena overlooking the ocean. With monkeys and toucans out our window it was a wonderfully natural landscape. Plus the afternoon in the pool was so relaxing and the staff took amazing care of us.
Our whaling tour actually saw humpback whales and dolphins so that was a bonus.
Kimkim set up everything and Serendipity was right there to answer any questions in real time. The service was outstanding! We can’t say enough great things for all the assistance. So easy to work with and everything came through even better than expected.
Would HIGHLY recommend!

Hotel Reviews

Cristal Ballena Boutique Hotel & Spa

Ballena

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Savegre Hotel Natural Reserve & Spa

Páramo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Horseback Riding Along the Savegre River

San Gerardo de Dota

Quality of Experience

Guides, Drivers and Staff

Marino Ballena National Park: Boat Trip

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Coopedota Coffee Tour

San Gerardo de Dota

Quality of Experience

Guides, Drivers and Staff

Transport

Private Birdwatching and Natural History at Hotel Savegre

San Gerardo de Dota

Quality of Experience

Guides, Drivers and Staff

Transport

In one word: SUPERB!
We had an amazing family trip that showed us many different sides of Peru including cities (Lima, Cusco) and desert landscapes, rainforest and wildlife, history and culture . Everywhere we went the people were extraordinarily nice and the food was always delicious. A special mention goes to the Inca Trail experience culminating in Machu Picchu, led by the wonderful Iza.
We had a packed program with lots of travel and activities in 2 weeks, and all the transitions were managed very smoothly and we never experienced any problems. Really great how the program was designed and executed on the ground.
Would recommend this to anyone.

Our trip to Iceland was great. Emanuela was only a message away at anytime and we felt very supported throughout the trip.

Hotel Review

Blue Hotel Fagrilundur

Bláskógabyggd

Authenticity & Character

Location

It was so quiet and relaxing.

Staff

Cleanliness & Comfort

Activity Reviews

Silfra Snorkeling Adventure

Golden Circle

This is so much fun!

Quality of Experience

Guides, Drivers and Staff

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat

Iceland

We had a great guide and enjoyed this a great deal!

Quality of Experience

Guides, Drivers and Staff

Marianna took our visions for our dream Italian vacation and made them a reality. No detail was left out. Everything she promised, came through. I would highly recommend KimKim and Marianna! We are already looking at booking another vacation and Marianna will be the first person I reach out to!
Thank you for making our 35th Anniversary vacation become a reality!

Hotel Reviews

Grand Hotel De La Ville

Sorrento

Rooms were clean and very nice. We wished the pool was open a bit later. Otherwise, I would stay here again. Staff was very friendly!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Dei Mellini

Rome

NH La Spezia

La Spezia

Amazing! I only wish there was a pool!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel The Square Milano Duomo

Milan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Dei Dragomanni

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Tour Τo Positano, Amalfi & Ravello From Sorrento

Italy

I wish we would have done the boat tour. We felt a bit rushed during this tour. Our guide was friendly and the area was amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Tour To Capri From Sorrento

Italy

Top 3 experiences of the trip!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lake Como & Bellagio Day Tour From Milan

Milan

Top 3 experiences. Our Guide, Renzo was amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Bernina Express From Milan

Milan

This was unbelievable! A must do! We are planning a trip to Switzerland to see more.

Quality of Experience

Guides, Drivers and Staff

Transport

Essential Tour Of Venice

Venice

Our tour was for St Marks Basilica and the Doge's Palace and we were only able to do the Palace. That was very disappointing.

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Museum, Sistine Chapel & St. Peter's Basilica

Rome

This was amazing even though there were quite few people visiting that day and Rome was in record high temperatures.

Quality of Experience

Guides, Drivers and Staff

Transport

Basic Rome Tour with Pizza and Gelato by Electric Golf Cart

Rome

The golf cart tour is a must. I do wish we would have had more time to spend at the Colosseum .

Quality of Experience

Guides, Drivers and Staff

Transport

Mathia provided knowledgable and professional consultation and coordination to create a customized itinerary for our trip to Stavanger to experience the fjords in this area. He arranged our hotel and tours and provided valuable recommendations for restaurants and things to do. Mathia was very responsive and attentive to our needs and interests. He checked in during our trip and was extremely helpful in making last minute adjustments we requested to ensure our holiday was all we dreamed it to be. We would be very happy to work with Mathia again in the future.

When my friends and I started planning the trip to Japan, it wasn´t clear exactly where to begin. Fortunately for us, we discovered Kimkim, and shortly after completing the preferences survey, Shona got back to us with an itinerary proposal in no time. Since then, she has remained actively engaged with us through the rest of the planning, the trip, and up to the end.

In the planning phase, Kimkim´s itinerary chat allowed everyone on both sides of the chat to make and take into consideration others´ suggestions and recommendations. Shona let us know the requirements, addressed our concerns, and kept us up to date on bookings and reservations at every step, and we worked together to plan the best trip based on our budget. Thanks to this coordination, the itinerary was complete a long time before the trip. This breathing room ahead of the trip allowed for last-minute adjustments, which Shona actively managed for us.

During the trip, Shona and her team at Odynovo did not waver. From the moment we left for our trip up to when we returned, her team of coordinators, guides, and drivers was in constant communication with us. They made sure everything went smoothly, checking in to make sure we were where we planned to be and when we planned to be there; despite the language barrier.

The trip flowed seamlessly, a testament to their thoughtful planning. It was evenly paced, neither rushed nor laggy, considering the many activities we did and places we got to visit in a few days. The order of activities was well put together too. In every new place we visited, the guided days came first, followed by the self-guided days. Our tour guides were engaging and enthusiastic, intuitively showing us around, thereby boosting our morale to manoeuvre on our own and explore freely.

Leading up to the end of the trip, we only wished we had planned for more time. Shona and her team set a benchmark, a high bar, to which all trips to come, to Japan and other places around the world, will be compared. Japan is an interesting place, with a lot to offer in many aspects, and this trip, great as it was, was only an introduction, a momentous one. We look forward to returning sometime in the future, and we hope it will be just as amazing, if not more.

So, if you´re planning to visit Japan, and Shona is your agent, you´re in good hands. Actively participate in planning, remain engaged, and keep an open mind. Thanks, Kimkim, Odynovo, and thank you, Shona!

Hotel Reviews

Asakusa Tobu Hotel

Authenticity & Character

Location

It´s close to great local places to explore for a tourist.

Staff

Welcoming and friendly.

Cleanliness & Comfort

Overall, well-maintained.

Hotel Gracery Kyoto Sanjo

Kyoto

Authenticity & Character

Location

You can walk around the local area and discover a lot with little effort.

Staff

Cleanliness & Comfort

Hotel Monterey Le Frere Osaka

Osaka

Authenticity & Character

Location

Great views from the higher floors.

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Tokyo City Tour

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Fushimi Inari Taisha and Kinkakuji Temple

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Samurai Sword Experience for Adults in Kyoto

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Kimono Tea Ceremony at Kyoto Maikoya

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Kyoto Authentic Sake Tour in Fushimi: Sake Tastings & Explore Historic Breweries

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Osaka Local Foodie Tour in Dotonbori and Shinsekai

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Sagano Bamboo Grove and Tenryuji Temple Tour

Kyoto

We returned last week from a 7 day self-drive tour in Iceland. We connected with our Icelandic travel planner Gudmundur Oli, better known as Gummi, through Kimkim. Planning our customized tour with Gummi was easy through online chat, Zoom calls and phone calls. We were a group of 6, ages 10 to 71 and Gummi helped us plan a trip with something for everyone.

Our trip was fabulous! From the Blue Lagoon, to the stunning waterfalls, to the thrilling Zodiac boat ride on Glacier Lake, and the ice caves, and the black sand beaches, to the Snaefellsnes Peninsula, and the puffins!!

The landscape of Iceland is a study in contrasts. One day you feel like you could be on the moon and the next like you might be in the Rockies in Colorado. It's stunning. I loved the contrast between the vast open spaces and rocky landscape and the warm and cozy indoor spaces like our accommodations and restaurants. There's a very Zen feeling to it all.

If I had to mention one negative it would be the cost...of everything. Lunch for 2, no drinks will cost you 75 bucks. Even souvenirs are outrageous. I thought Bermuda was expensive, but Iceland has them beat.

Thanks Gummi, it was great! We felt like we had a friend in Iceland and knew you were just a phone call away.

Hotel Review

Frost & Fire Boutique Hotel

Hveragerdi

Loved this property! It was our favorite. The location is so unique and interesting along the river with views from our room.. The hot tubs and heated pool were great, even on a cold and rainy day. The staff is great!

Authenticity & Character

Location

The river view and quiet area.

Staff

Cleanliness & Comfort

Activity Review

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat

Iceland

Fabulous! The lake was full of ice floes and seeing the glacier up close was very exciting.