Kimkim Trip Reviews

This was the second trip to Portugal Coraima helped us plan. She spent a lot of time on the first trip helping me travel with my 80 year old father who has physical limitations. The second trip was effortless because she knew us, incorporated feedback and adjusted the logistics on our return trip to engage two 20-something sons. Shout out to our KimKim team… until next time. :0)

Hotel Review

PortoBay Marquês

Lisbon

Nice hotel, very attentive staff.

Authenticity & Character

Location

Close to Christmas market and nice neighborhood if you don’t want to be downtown. Easy access to roads for day trips.

Staff

Early check in with bags waiting on our room, attentive to small special requests.

Cleanliness & Comfort

Activity Reviews

From Palaces to the Edge of Europe – Sintra & Cabo da Roca

Lisbon

Sintra is beautiful, drive to coast was interesting. Luis was a great tour guide- experienced, loves Portugal and the language, a natural teacher. He adjusted our plans to skip shopping for sights.

Quality of Experience

Guides, Drivers and Staff

Transport

Van big enough to accommodate a wheelchair and 7 people with plenty of personal space.

Private Tuk-Tuk Experience Along the 28 Tram Route

Lisbon

Excellent tour guide- went out of his way to pick us up at hotel given we had a senior traveler, brought blankets for the cold, gave a tour of the tram 28 line but also took small detours to show us the neighborhoods, informative discussion sharing history and answering questions.

Quality of Experience

I

Guides, Drivers and Staff

Transport

We love Farrid our driver!

Everyone was great.

Ravi was so patient with me going back and forth one zillion times to get the trip itinerary just the way I wanted it! He was very accommodating and his quick and constant communication was greatly appreciated. We had a couple of hiccups during the trip with our driver who did not speak great English and an unnecessary detour on our route during one particularly long travel day, but overall, the trip was relatively seamless. We were traveling with our two kids (ages 11 & 12) and we always felt safe and well taken care of during our trip. We had a very large van with cold AC for the entire journey that we were very thankful for, as the days got warm. We visited the golden triangle in India, and we hiked Tiger's Nest in Bhutan. All of the guides were wonderful. Everyone showed up on time and kept things on our tight timeline. Overall, it was a bucket list trip of a lifetime, and I would recommend Ravi to plan your dream trip to India & Bhutan!

This was a great trip. The Pousada Sandi in Paraty was a highlight. We enjoyed all our guides. Bruno was there every step of the way when needed.

I first came across Erin’s name while researching for our Patagonia trip December of 2025. While reading a ton of travel blogs and ideas, there was an article written by her with various itineraries laid out and it gave me the most succinct summary of what the highlights are and helped me with a more concrete idea of what I want for our itinerary. I proceeded to contact a few companies including kimkim to help make it into reality. Imagine my excitement when I heard from Erin. Of the responses I received from many companies, hers unsurprisingly were the most informative and constructive. Over the next few weeks we went back and forth with my many questions, and Erin’s always helpful advice and suggestions. By the time the itinerary was drafted, I was beyond impressed by how well put together it was. Every detail, no matter how small, was included, such as every leg of transfer, lunch packs for hiking or traveling days, and how to incorporate another traveler into a part of the itinerary. I am a detail oriented person and I had very little to nitpick on.

Throughout the planning phase, Erin not only provided great recommendations, she was also always responsive, cheerful, professional while personable. She was also realistic in her advice which is truly appreciated. Once our trip commenced, she and her colleague Jessica were always there for us. Everything went smoothly. We never had a late pick up or missed lunch. The arranged drivers and the boat transfers worked like clockwork. The hotels recommended were comfortable and exactly what we needed after long windy hiking days of Patagonia. The company provided an emergency contact which Jessica monitored. While we had no issues, I had random thoughts or questions throughout the trip due to weather, and Jessica would always answer within 15 minutes and we loved having the lifeline to reach back to.

Overall, it has been a fantastic experience working with Erin and Jessica. They helped making our dream of Patagonia a reality and made it into an unforgettable experience.

What an absolute pleasure and peace of mind to work with Paul and the many members of our Galapagos crew to create one of the most memorable and visually stunning vacations our family has ever been on. From the beginning, Paul was so easy to work with, polite, immediately responsive, and was able to cater to some last-minute changes during the trip, which was so deeply appreciated. Our naturalist guides were friendly, fun and knowledgeable. We loved the excursions as well as the cute hotels that we stayed in. I could not recommend this group more highly!

Our trip was simply amazing. Our driver Ziad was an absolute gem and extremely flexible. The highlights of our trip were definitely the tour of the Fes Medina and the camel ride to our luxury camp in the desert. Once in a lifetime experience. Our riads/ hotels were perfect for us and the trip was so smooth, no issues at all. Highly recommend Majid and our itinerary for any first timers to Morocco wanting the highlights!

Hotel Reviews

Savoy Le Grand Hotel

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ksar Ighnda

Ait Benhaddou

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Lys - Luxury Riad & Spa

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Kalaa 2

Rabat

Authenticity & Character

Location

Staff

Loop

Cleanliness & Comfort

Activity Reviews

Walking tour of Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakech Food Tour

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Aït Benhaddou

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains

Morocco

Quality of Experience

Pop

Guides, Drivers and Staff

Transport

From Merzouga Desert to Aït Benhaddou

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Camel trek to your luxury camp

Merzouga

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Merzouga: Middle Atlas Mountains to the Sahara

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Food Tour

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Fes walking guided tour : No drive

Fes

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Volubilis

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Private Sightseeing Tour in Rabat

Rabat

Quality of Experience

Guides, Drivers and Staff

Transport

Rabat – Meknes – Volubilis – Fez ( 3 Hour Drive).

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Casablanca – Rabat ( 1 Hour Drive).*Driving Times Don’t Include The Various Stops Along The Way

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Working with Kimkim and specialist Sarah was easy and accessible. I like the platform of interacting with the specialist (Whats App & Kimkim platform, and email. We went through several versions of our itinerary so I appreciate the patience as this was the first time visiting the Philippines, along with my 91 year old mother. So special care needed to be given. The air and ground transportation went without a hitch. I also appreciated having a local Philippine agent, Angela, who helped with any questions about activities and contacts. Tourist Driver Manila is a reliable agency with comfortable cars and safe drivers -- Ed & Anthony were helpful and patience with us and my mom. We had a wheelchair to transport.

Caba, La Union: Our stay at Solarena Resort was lovely, quiet. It seemed we were the only guests there. The food options were limited, but definitely the stay felt like home, and very familiar to beach living. The staff was accommodating. The hotel is definitely not a "luxury" hotel, but worth the value -- especially since we had a large house with 2 separate beds, 2 TVs (appreciate access to Netflix), our own indoor and out door living area. The hotel also had air conditioning. The hot water for the show was not so hot, but since it was a very humid and hot outside, this was not an issue. The shower actually felt refreshing. Evalyn, the restraunt hostess, along with the other staff were helpful. Evalyn shared her knowledge about how to look for clams at the beach. I found some. This was a nice touch for my personal experience. This hotel is close to the "downtown" area of Caba. I would recommend this place to my family and friends.

Palawan: My favorite island with my favorite hotel, Four Points Sheraton at Sabang Beach. Large, but easy to naviage hotel. Also, a huge pool, great breakfasts, and close to the Underground River. I like that the Four Points had Netflix, and this hotel was easy for me to navigate with my 91 year old mom.

Our only hiccup was that we did not have timely pick up in at Palawan PPA. Somehow Palawonderful Adventures either forgot, or got mixed up. I contacted notified Sarah/Angela. Maybe an hour later our driver picked us up to take us to our hotel. So service was delivered. Palawonderful Adventures made up for the gaffe by sending us a tour agent (Arnel Nalica) who gave extra care to my 91 year old mother, and even held her hand during the Underground River tour and during all of the boat rides. As he explained, he took care of my mother, so I could relax and enjoy myself too. I appreciate the empathy and awareness that he had for his guests.

My only regret, and now that I am aware, was that the Palawan Puerta Princesa Airport was 2 hours away from our hotel, so we did not arrive until evening. The dark, winding roads from the airport to the hotel was unexpected. I actually wished we spent more time on Palawan given the distance, as we only spent 2 nights. Palawan is BEAUTIFUL, and my favorite island.

Boracay: The "Waikiki" of the Philippines -- party atmosphere, if that's what a person wants. However, we stayed at the Crimson Resort and Spa, luxury hotel where we had a private beach -- also fantastic service, fantastic breakfasts, and other restaurants on site. Easy to get other transportation to leave to resort to explore the town and island. I used the beach, spa massages with Hazel (very strong hands!) Helpful staff, lifeguards, and activitie staff -- I think they were all biased towards my 91 year mom as they were attentive to her. The staff arranged for various activities, including parasiling for my 91 year old mom. My only desire was I wish they had Netflix . Otherwise, another hotel I would recommend.

Overall, the contacts, agencies, and transportation set up by Sarah and her team were reliable, and easily accesible. I would certainly recommend Sarah for our next trip.

My husband and I travelled in the Yucatan Peninsula for 16 days. Hugo designed our trip which included a number of private drivers and guides. Every single driver and guide was excellent. There were 2 small glitches along the way, but both were quickly and efficiently handled. During our trip we were in contact with an assigned "assistant", Luz Ma , who checked in with us to confirm each day's schedule. She was also excellent and responded immediately to our questions. The hotels that Hugo booked with us were all very good, with the best being the Hacienda Merida. It was a pleasure to work with Hugo and the Rutopia staff.

Our Driver Karim and Original Travels truly deserves 5 star rating.. It was an amazing experience with Karim and my family wouldn't have enjoyed Morocco like we did without Karim. Karim spoke English very well. Karim was very knowledgeable about various topics starting from religion, history, politics and even economics. Karim was a very good driver and we wouldn't have completed the entire circle (starting from Casablanca --> Fez --> Merzuga --> Marrakech) in 4 days without Karim. And yet, We spent proper time in every city. Karim was always available on time in the morning. Karim stopped wherever we requested him. We had two adult college attending boys and they enjoyed the trip too.

Karim helped to buy additional excursions (be it ATV, Jardin Majorelle or Chellah ruins in Rabat). There were no complaints if we added a stop. Karim was very friendly and playful.. He made the environment lively. He made a good recommendations about food. He was very practical and kept us informed when roads were blocked due to snow while going from Fez to Merzuga.. Almost every day we skipped lunch so did he - just to accomodate our hectic routine and to ensure that we get Sahara desert on time (for camel ride) or Ouarzazate on time (for Atlas Studio). It was an amazing trip and everything went perfect only because we were in good hands of Karim.

Karim was berber and shared a lot about Berber community. He respected our wishes in car too (when my son wanted to study or sleep). There were no surprises by Original travels or Kimkim either.. Everything was booked as requested. I would definitely recommend Original Travels and even ask for Karim if you can!

Hotel Reviews

Hôtel & Ryads Barrière Le Naoura

Marrakech

Overall good hotel but there was no vegetarian food on premises.. when we ordered food by Glovo (similar to Uber in USA) app, hotel staff did not allow us to take food with us - we were told that we were prohibited.. that was awkward!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Berbere Palace

Ouarzazate

Authenticity & Character

Location

Staff

Cleanliness & Comfort

There were flying bugs as the outside door did not properly close

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Excellent food.. The best vegan and vegetarian options..

Location

Staff

Cleanliness & Comfort

Very good - we didn't expect this in desert

Palais Medina & Spa

Fès

Authenticity & Character

Location

Next to Mall - a perfect spot for spending evening

Staff

Cleanliness & Comfort

Activity Reviews

Casablanca to Fez Passing via Rabat

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Drive from Ouarzazate to Marrakech via Aït Ben Haddou

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We fully enjoyed our vacation to Costa Rica. The entire production was well organized by the team and we enjoyed a memorable family vacation. The trip out to Arenal was memorable at night. It is through some serious back and windy roads and so a little more heads up on that front in the travel description would have been great. Not everyone handles these types of car rides the same and the trip back (during the day) and a different driver was actually much more pleasant. Nevertheless, it was worth it!

We arrived at Hotel Mountain Paradise. The authentic and "rustic" rainforest setting was amazing and the view of the Arenal volcano was spectacular. The staff was delightful and polite. We enjoyed ziplining, the bridges and the forest walk on our first day. It was an early morning (since we came in late the night before) but beating the crowds was worth it. The facility got more crowded (December is peak season) as the day moved on. It was a unique and breathtaking experience.

The second day excursion was also enjoyable but we felt the volcano hike portion was underwhelming. Again, the trail was crowded and at the very end of the hike we did locate a couple of howler monkeys. However, the time spent on that portion of the trip meant that we had very little time at the waterfall. We were given about 30 minutes to hike down, jump in the falls and hike back up. It would have been more enjoyable to have a fair amount of time at the waterfall. As an unexpected surprise, we did have a complimentary lunch in La Fortuna and had a chance to go to a local restaurant (this was not mentioned on our itinerary.

Both "half day" excursions had us picked up between 7 and 8 AM and returning around 2:30-3:30 PM. They were long "half days" so I don't recommend doing any full day excursions if you want to enjoy the hotel or surrounding areas. We did fully enjoy the hotel and La Fortuna area (by taking an Uber) and being able to spend time together enjoying things in an amazing setting.

Our travel out to Guanacaste on Christmas day was extended by traffic near Liberia. It was almost four hours of travel time but the driver was professional and courteous and we much appreciated a short rest stop to use a restroom and stretch our legs. The Papagayo Golden Palms greeted us with an amazing setting and the beach beckoned. We enjoyed the facilities and this hotel was a bit more "modern" and the air conditioning and showers worked more reliably.

On both days, we enjoyed the pool, the beach and seeing the monkeys that live in the trees surrounding the hotel. We had a delightful dinner at the hotel (which was very good) and a great breakfast buffet. We did share a hotel shuttle with another family to Playa Del Coco for more beach time, food and souvenir shopping. Playa Del Coco had the most authentic Pura Vida vibes as we shared the area with both locals and tourists. We fully enjoyed our stay and the hotel coordinating a trip for us to that unique setting.

Our last day was met with a delay in our United flight home. We reached out to kimkim and they were able to extend our pickup by another 30 minutes. That was much appreciated as it allowed us to stay at the nice hotel for just a bit longer (before heading to the airport). Liberia is a small but bustling airport and easily accessible from Guanacaste. I highly recommend flying in/out of that airport over San Jose if you are in the coastal area.

Again, a well organized and wonderful trip to Costa Rica. Thank you for helping making this a great experience. Pura Vida!

Hotel Reviews

Papagayo Golden Palms

Guanacaste

Great pool, beach area is a little rough as you'll find a lot of rocks in the immediate area outside the hotel so you'll need to walk down the beach to find an easier entrance. The hotel area was extremely well kept and the staff were super helpful and polite.

Authenticity & Character

Location

It's sort of on a black sand beach but it's at the end of a cove that makes it a little less desirable.

Staff

Cleanliness & Comfort

Hotel Mountain Paradise

Fortuna

Staff was delightful, hotel had a few hiccups with things not quite working (e.g. air conditioning and showers) at times but we signed up for an experience in a remote part of Costa Rica and so we understood these challenges.

Authenticity & Character

Location

Amazing view of the volcanoes

Staff

Very kind and welcoming from the pool to the restaurant to around the grounds

Cleanliness & Comfort

Air Conditioning broke in the middle of the night and then never put out cool air again, pool was not always cycling water so collected a lot of bugs.

Activity Reviews

Sky Tram, Sky Trek & Sky Walk

Arenal/La Fortuna

A unique and enjoyable expereince. The hike around the area was interesting but don't expect to see too much wildlife, Mostly birds, snakes, spiders and a few ants.

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Volcano Hike & La Fortuna Waterfall

Arenal/La Fortuna

Arenal Volcano Hike was okay but the hike to "lava fields" that were about a mile closer to the volcano through a crowded trail wasn't much different than just taking pictures from the trailhead. The second part of the hike through more of the rainforest was a bit more interesting. The La Fortuna waterfall was the best part of the trip for our family but extrememly short so we had to move very quickly and rushed to enjoy any of it. It would be nice if the waterfall was longer.

Quality of Experience

Duration of the waterfall portion

Guides, Drivers and Staff

Transport

Introduction to the Gulf of Papagayo

Gulf of Papagayo

Not sure what I am reviewing. There wasn't much provided here. We did a lot of independent research to determine best places to visit, eat in the area.

Quality of Experience

Guides, Drivers and Staff

Transport

Organized that independently.

Carino was so helpful in scheduling tours, excurions, meals, and transfers. I am not sure scheduling everything ahead of time was the best plan, as the weather was rainy and many things were cancelled due to the weather but no refunds were provided for cancelled excursions or tours. All of the tours/excursions that did occur were great. The guides were all wonderful. And since they were all booked through the agent, I have no contact information to pursue refunds.

Hotel Reviews

Umaya Resort & Adventures

Placencia

The property was beautiful. The rooms were clean. The beds were not comfortable would be my only complaint.

Authenticity & Character

Location

It is beautiful.

Staff

Cleanliness & Comfort

Cassia Hill Resort

San Ignacio

It is a beautiful property and all of the staff is amazing. Carlos was wonderful transporting us around town to dinner reservations. Izzy was wonderful in the restaurant/bar. Everyone was friendly and helpful. Beds were comfortable. Very peaceful and quiet complex.

Authenticity & Character

It is more rustic than I likely would have chosen.

Location

Staff

Izzy and Carlo were wonderful and all staff were helpful.

Cleanliness & Comfort

Beds were really comfortable.

Activity Reviews

¡Welcome to Belize!

Belize

Monkey River Wildlife Encounters and Manatee Watch

Belize

Cancelled and no refund provided.

Laughing Bird Caye Snorkeling

Belize

Excursion was cancelled due to weather and no refund provided.

Transfer From San Ignacio to Placencia with Stop at Mayflower Bocawina National Park

Belize

The hike was beautiful and the driver/guide was wonderful!

Quality of Experience

Guides, Drivers and Staff

Transport

Cave Tubing & zip Line

Belize

The cave portion was cancelled due to the weather and no refund was provided for that portion. Pick up was 2 hours late as we waited in the lobby.

Xunantunich Horseback Riding

Belize

The staff was wonderful. The lunch was really good. This tour was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

The overall experience was very nice and allowed me to enjoy the trip rather than worry about the logistics. Bella and team were also very responsive whenever any questions arose. With that said, planning a trip online is convenient but also somewhat limits your interaction with the advisor and makes it a bit difficult to learn about all your options. For example, our room in Bangkok was so tiny that we could not fit our luggage. Loved the hotel and location but my bad for not confirming the room size in more detail. In general, most tours and providers used were great but unfortunately we did not enjoy our food tour in Bangkok as an example. Our guide was lovely but it felt more like a friend or a chaperone taking us to dinner at the market, not a curated experience. This will happen since you are booking with KimKim and do not know who your providers will be and can’t research them in advance. In the end, I ended up booking another food tour with a food tour company which was absolutely amazing. But all in all it’s a great way to plan a trip quickly and travel efficiently especially if you don’t have much time in a country you are visiting.

My husband, daughter and I did a 3-day tour of Delhi and Agra during Dec 2025.
While it was a very hectic trip, Ravi and his team did a wonderful job outlining the trip plan and it was executed flawlessly by the team on the ground in Delhi- Adarsh, Dharmender and in Agra- Ronit plus Rajeshji who was there throughout the trip.
We would like to redo the trip at a more leisurely pace in the near future. Looking forward to teaming up with the Active Holidays team for our next India adventure!!
Soumya

Hotel Reviews

Grand Mercure Agra

Agra, UP

Great location, food and rooms are spacious and clean!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Lalit Hotel, New Delhi

Delhi

Lalit hotel has a great location. The hotel itself is dated, dark rooms, outdated and leaky bathroom fixtures. Food is great though.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Taj Mahal at Sunset

Agra

Take a stroll through the historic garden (Mehtab Bagh) for the most magical views of the Taj Mahal by TUK-TUK

Agra

Explore the marvelous and historic monument : Agra Fort

Agra

Half-day tour of New Delhi and visit Humayun’s Tomb, a UNESCO World Heritage Site

India

Everything went seamlessly. There were a few minor glitches which were handled well. Mostly regarding transportation. The activities were perfect for our family. The ATM caves were a highlight. Two activities had to be cancelled due to high water and alternate activities were found quickly. The guides we had were the best- I’ll name Francisco and Kenneth for ATM, Renee and Choco and Poncho and Ivar at the snorkeling.

Hotel Reviews

Vista de Azul & The Pool Club

Mahogany bay is kind of weird- it it under construction with big machinery and roads just gravel. It was fine though and we enjoyed being together. A little small for our family

Location

Staff

Cleanliness & Comfort

The Sentinel

There was no hot water for most of the stay. The manager definitely was helpful and came by or sent workers multiple times. The house met

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cave Tubing & zip Line

Belize

We didn’t get to cave tube because of high water but the zip lining was really fun!

Quality of Experience

Guides, Drivers and Staff

The guides helped grandma by attaching me to him- very good

Transport

Hol Chan & Shark Ray Alley Snorkel

Belize

Again the guides were terrific and knowledgeable and helpful and made the experience good for everyone! Choco went out of his way to show us some wonderful things

Quality of Experience

I

Guides, Drivers and Staff

Transport

Fishing In San Pedro Belize

Belize

The fishing was great and we enjoyed eating it the next night

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Manatee/Coral Gardens & Caye Caulker

Belize

We loved the guides and Irene and Searious They were professional, knowledgeable and helpful and kind. The snorkeling and visit to Cay Caulker was fun

Quality of Experience

Guides, Drivers and Staff

Transport

Enjoy Barton Creek

Belize

We couldn’t do this because river was too high

Quality of Experience

Guides, Drivers and Staff

Transport

We couldn’t do it

Discover Xunantunich

Belize

Very interesting and fascinating

Quality of Experience

Guides, Drivers and Staff

Renee was proud to share his heritage and was knowledgeable

Transport

ATM cave - Actun Tunichil Muknal

Belize

Wow! That was a once in a lifetime activity- our guides made it so it was fun for all of us- even 72 yr old grandma! So interesting!

Quality of Experience

Guides, Drivers and Staff

They helped all of us and were fun and knowledeable

Transport

We had a very enjoyable trip. The cars provided were very spacious and comfortable and the drivers polite and efficient. W ewere met where we needed to be, except on the 21st December at Bangkok airport where we were told to meet at gate 11 ony to find there was no gate 11. It was by chance that we met our contact in the middle of the airport.

Generally the amount of time allocated to get to airports was too generous and resulted in rather a lot of waiting. For example, the drive from our hotel to Chaiang Mai airport took 20 minutes, not the 2 hours allocated. The drive from Aryasom Villas to Bangkok airport took 50 minutes but we were scheduled an 830 pick up for a 1240 flight. Of course extra time has to allowed for possible problems, but thiswas too long.
Apart from that, everything went very well. We were really pleased Tina was able to cancel the flights from Phuket to Chian g Mai and arrange for a cash refund.

Adam (and Team) did a terrific job helping us plan our vacation to Costa Rica. We had a great visit! Better than expected frankly and already thinking of another visit next year. Highly recommend working with KimKim to plan your trip. We visited Playa Hermosa for a relaxing few days at the beach while staying at the memorable Hotel Bosque del Mar (the staff were so friendly and accommodating and we loved every meal!) . Then on to Hotel Arenal Lodge where we traveled into La Fortuna to join a cooking class and prepare and eat an authentic Costa Rican meal, followed the next day with a hiking tour of Arenal volcano (amazing to think the land you're walking on has only existed for ~57 years!) and a trip to the hot springs. Our last day we visited the La Fortuna waterfall down almost 500 stairs. Amazing to swim in the water with the powerful falls just a few meters away. The last few days of our visit were spent near Rincon at Hotel Hacienda Guachipelin. Great accommodations with delicious food and drinks at the restaurants. But the best part was the outdoor adventure activities - horseback riding, tubing down rapids (one time isn't enough) and ziplining through the canopy. Each of these really exceeded expectations. KimKim made everything much easier and less stressful. Thank you for all your efforts to make this a fun and memorable vacation!

We planned a quick trip to Morocco and really wanted a memorable experience of Sahara. We approached KimKim and they planned our itinerary and executed it beyond perfection. During the trip we needed to make a change and the team actioned it within minutes. Absolutely LOVED our visit. Accommodations were carefully chosen, hospitality amazing, food delicious and we can never forget Soufine, our driver for the trip who took a great care of my family. Our drive from Marrakech to Merzouga was very comfortable. First stay at La Berbere Palace where we enjoyed a restful evening. We loved our stay at Riad Villa Amood in Sahara before heading to the camp site Riad Madu Luxury. The food at Amood was Spanish fusion and exceptional. The ATV buggy tours organized at Sahara Buggy was a lot of fun and Mohammed our guide took us through amazing dunes and views. We had fun at the camp with berbere music and warm food and dune treks. The people very very friendly. And eventually ending our drive to Fez. Soufine stopped at great locations, tea and coffee and food options.
Thank you Yassine (KimKim), Hatim (local organizer), Soufine and the whole group.

I just finished a remarkable trip to Morocco during Christmas week. Hakim put together a solid itinerary, long in sightseeing and relatively short in shopping, as I had requested, and the result was a memorable and very special time.

My driver, Taha, was with me all week, and made me feel safe whether we were traversing rain, snow or sunshine. Additionally, he chose good, clean places for us to stop enroute.

Of special significance was the desert camp and camel ride on Christmas Eve. That sunset and the camp atmosphere, is something I will not soon forget.

I must also add that my flight into Morocco was delayed for about 11 hours, and during that whole time, the company hung with me and made sure I understood that they were there for me. Their actions were incredibly reassuring, and in the end, all worked out well.

I can recommend the services of Hak and the company without reservation.

Hotel Reviews

Caravane

Ouarzazate

Out of town, which also meant away from the tourist clutter.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Madu Desert Camps

Merzouga

Awesome experience! Fabulous!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad la Perle de la Médina

Fès

Noisy, cold, too many stairs. Staff impossible to find. Bathroom tiny and no place to put things. No luggage rack, no hooks, no window.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Twilight

Marrakesh

A lovely riad. However, it is located in a dark corner of the soul and as a woman traveling alone, I felt I needed an escort Everytime o came or went.

Authenticity & Character

Location

A decent map to find it!

Staff

Cleanliness & Comfort

Activity Reviews

Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains

Morocco

Despite some scheduling confusion, the drive through Rissani, Midelt, and the Atlas Mountains was scenic and showed the vast and diverse landscapes of Morocco.

Guided Tour in Fes

Fes

The guided tour in Fes was good, though it leaned a bit more towards shopping than I was expecting. Despite this, walking through the medieval city was fascinating, and the guide managed to navigate through the often-crowded medina. It was a solid cultural experience overall.

Guided Tour in Marrakech

Marrakesh

The guided tour in Marrakech was fantastic. The city itself is medieval and vibrant, offering a wealth of history to explore. The guide was knowledgeable and provided a great introduction to the culture and sights. Walking through the Medina was particularly enjoyable, though it was quite crowded due to the holiday week.

Camel Trek to your Camp

Merzouga