Kimkim Trip Reviews

4.8
Based on 21,861 ratings
Read 21,861 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Italy/France Trip
Italy | Jul 2 - Jul 11, 2026

M
Michael C.
Nashville, TN | Reviewed on Jul 12, 2026

Chris was an amazing host in the planning stages, execution and support during the trip. Highly recommend.

Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jul 18, 2026

Dear Michael & Dean,

Thank you for your kind words and recommendation, appreciate it. I am happy that all was smoothly executed and that you had an amazing time, along with Christine & Joe. Should you wish to plan a future adventure again, you know where to find me.

Wishing you all the best and a wonderful rest of your summer!

Kind regards,
Chris

A Wonderful Graduation Trip in Iceland
Iceland | Jun 24 - Jun 29, 2026

Carolyn
Carolyn H.
Boston, MA | Reviewed on Jul 11, 2026

Luka planned our trip to Iceland to celebrate my son’s high school graduation and it was fabulous! We enjoyed the planned activities and stops, as well as the suggested extra stops. Our hotels were clean, cozy and comfortable. I did not know much about Iceland, but with the careful planning from Luka, we had no problems navigating and every activity was memorable and fun. My husband and I have three kids(11, 15, and 18) and we all had so much fun!

Local specialist: Luka Matukaite
Luka
Luka Matukaite
Local specialist in Berlin | Replied on Jul 12, 2026

Thank you so much for your kind words, Carolyn! 😊 It was such a pleasure helping you plan this special trip, and I’m so happy to hear you and your family had such a wonderful time in Iceland.
Thank you as well for taking the time to leave a review - it really means a lot. Wishing all five of you many more amazing adventures together, and congratulations once again to your son on his graduation!

Warm regards,
Luka

Twelve days in Sri Lanka
Sri Lanka | Jun 29 - Jul 10, 2026

Michael
Michael M.
Australia | Reviewed on Jul 11, 2026
We completed a 12 day tour of Sri Lanka through the KimKim platform and can report an overwhelmingly positive experience. The booking process was easy and Dhanushka, the local specialist, was very attentive and helpful and provided many other options to craft a holiday that suited our group of 8 adults. He kept in touch throughout our time in Sri Lanka to ensure that things were going well.
We were met at the airport by our tour leader, Ajith, who was both our guide and driver throughout the...
Read more

We completed a 12 day tour of Sri Lanka through the KimKim platform and can report an overwhelmingly positive experience. The booking process was easy and Dhanushka, the local specialist, was very attentive and helpful and provided many other options to craft a holiday that suited our group of 8 adults. He kept in touch throughout our time in Sri Lanka to ensure that things were going well.
We were met at the airport by our tour leader, Ajith, who was both our guide and driver throughout the trip. Ajith was a delightful person to spend the holiday with and provided many other options and experiences through the trip other than just the itinerary. He was helpful and pleasant at all times and provided use with a wealth of information about Sri Lankan culture, history, food and the plants and animals we saw. We appreciated his safe driving through the apparent chaos of the roads of Sri Lanka.
We highly recommend a holiday in Sri Lanka and feel after 12 days we have only just scratched the surface of all the country has to offer. We were met with kindness and a great sense of humour from all those we met. We are grateful for the experience that Dhanushka and Ajith provided and recommend them very highly.

Local specialist: Dhanushka Wijeyekoon
Dhanushka
Dhanushka Wijeyekoon
Local specialist in Sri Lanka | Replied on Jul 12, 2026

Hello Michael,
Thank you so very much for the wonderful review & comments!
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.

Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka

Great planning kimkim!
England | Jun 1 - Jun 14, 2026

C
Connie S.
Dallas, TX | Reviewed on Jul 11, 2026

Our itinerary was just right for us, and the hotels you chose for us were all great! We loved touring the villages nearby, and you helped insure there were no major travel issues. Thank you!

Local specialist: Tetiana Smal

Our tour guides and driver were very friendly...
Peru | Jun 29 - Jul 4, 2026

Agnieszka
Agnieszka G.
Los Angeles, CA | Reviewed on Jul 11, 2026
Our tour guides and driver were very friendly and personal. We felt well taken care of, our guide Esmeralda in Cusco and Roy in Macchu Pichu were very knowledgeable, great for helping with family pictures. Our driver Ramiro was very helpful and friendly. Read more

Our tour guides and driver were very friendly and personal. We felt well taken care of, our guide Esmeralda in Cusco and Roy in Macchu Pichu were very knowledgeable, great for helping with family pictures. Our driver Ramiro was very helpful and friendly.

Hotel Reviews
Casa Andina Standard Machu Picchu
Machu Picchu, Cusco

Nothing to mention about this hotel. It’s just a place to get some sleep before heading to Macchu Pichu. Our room was above train tracks, noisy, hot, no air conditioning. Bathroom are not properly ventilated so they smell moldy.

Sol y Luna Hotel (Relais & Chateaux)
Urubamba

This hotel was amazing ! Grounds are beautiful full of trees and flowers! Staff goes above and beyond to make you feel welcome. Great customer service and frendly staff, Coleen and Sector were our hosts. Thank you for helping our son with his altitude sickness.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abittare Hotels
Cusco

Hotel location is spot on, in the center of the city, very walkable. However hotel is an old building, our room had no windows, heating is not great so it gets chilly.

Authenticity & Character
Location
Center of city and easy to walk
Staff
Cleanliness & Comfort
Local specialist: Johanna Fabian

Memories Made in France
France | Jun 15 - Jun 25, 2026

Jennifer
Jennifer S.
Wake Forest, NC, USA | Reviewed on Jul 11, 2026
Our family just returned from an unforgettable 11-day trip through Provence, the French Riviera, and Paris, and I can't say enough good things about working with Liz and her team. From the moment we landed until the day we flew home, every detail was thoughtfully planned. We traveled from Aix-en-Provence to Nice and then on to Paris, with a perfect mix of guided experiences, free time, and seamless transportation. Every day brought a new adventure, from exploring the stunning Calanques by... Read more

Our family just returned from an unforgettable 11-day trip through Provence, the French Riviera, and Paris, and I can't say enough good things about working with Liz and her team.

From the moment we landed until the day we flew home, every detail was thoughtfully planned. We traveled from Aix-en-Provence to Nice and then on to Paris, with a perfect mix of guided experiences, free time, and seamless transportation. Every day brought a new adventure, from exploring the stunning Calanques by boat, wandering through charming villages, and seeing the breathtaking lavender fields in Provence, to snorkeling in the crystal-clear waters off the Lérins Islands, visiting Monaco and Èze, touring the Louvre, and ending with an evening cruise on the Seine.

The lavender fields were every bit as beautiful as I had imagined, but if I had to choose a favorite destination, it would absolutely be **Nice**. The colorful Old Town, the Mediterranean coastline, the beach clubs, and the relaxed Riviera atmosphere was amazing!

One of the things I appreciated most was having the **Team France** support while we were traveling. Their app made communication incredibly easy, and it was so reassuring to know that if we had a question or needed assistance, someone was just a message away. They responded quickly and handled every little detail, allowing us to simply enjoy our vacation.

Planning a trip for five adults with trains, private transfers, hotels, and multiple tours could have been overwhelming, but Liz made it feel effortless. Everything flowed beautifully, and we were able to focus on making memories instead of worrying about logistics.

If you're considering a trip to France, I highly recommend working with Liz. She created a vacation that was full of unforgettable experiences, beautiful scenery, and just the right balance of adventure and relaxation. It truly was a trip we'll remember for a lifetime.

Activity Reviews
Private Louvre Museum Visit
Private Louvre Museum Visit
Paris

Felix knows his history and brought the art alive with his stories. Def worth having a guide.

Quality of Experience
Guides, Drivers and Staff
Felix knows his history and is a great story teller.
Private Summer Provence Lavender & Gorges du Verdon Day Trip
Private Summer Provence Lavender & Gorges du Verdon Day Trip
Aix-en-Provence

We had a wonderful day with our guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Jul 13, 2026
Jennifer-
Thank you so much for sharing such a thoughtful reflection on your 11‑day journey through Provence, the French Riviera, and Paris. It was an absolute joy to read, and I’m thrilled to hear how meaningful and memorable the experience was for your family.
From the lavender fields of Provence to the colorful streets of Nice and the iconic landmarks of Paris, it sounds like each part of the itinerary offered something special. I’m so glad the mix of guided tours, free time, and seamless... Read more

Jennifer-
Thank you so much for sharing such a thoughtful reflection on your 11‑day journey through Provence, the French Riviera, and Paris. It was an absolute joy to read, and I’m thrilled to hear how meaningful and memorable the experience was for your family.

From the lavender fields of Provence to the colorful streets of Nice and the iconic landmarks of Paris, it sounds like each part of the itinerary offered something special. I’m so glad the mix of guided tours, free time, and seamless transportation helped everything flow comfortably for your group of five — that balance is always something I work hard to get just right.

Your time in Provence sounds wonderful, especially exploring the Calanques by boat and visiting the lavender fields. Those moments are truly unforgettable, and I’m delighted they lived up to your expectations. And I loved hearing how much you enjoyed Nice — the Old Town, the Mediterranean coastline, the beach clubs, and that relaxed Riviera atmosphere really do make it such a standout destination.

It also makes me incredibly happy to hear how helpful the Team France support was throughout your travels. Knowing you had quick, reliable communication and assistance whenever needed is exactly the peace of mind we want our travelers to feel.

Planning a trip with trains, private transfers, multiple hotels, and a variety of tours for five adults can certainly be complex, so it means a lot to hear that the experience felt effortless on your end. That’s always the goal — for you to simply enjoy each day while we take care of the details behind the scenes.

Thank you again for your kind words and for trusting me with such a special trip. I’m so glad it was filled with beautiful scenery, meaningful experiences, and plenty of time to relax and explore. It truly sounds like a vacation your family will remember for a lifetime.

Warmly,
Liz, Dili, Kate, and the rest of your France kimkim team

Eric did an amazing job structuring our trip!...
Iceland | Jun 23 - Jul 4, 2026

S
Susan P.
Chicago, IL | Reviewed on Jul 11, 2026
Eric did an amazing job structuring our trip!! Read more

Eric did an amazing job structuring our trip!!

Activity Reviews
Mega Zipline tour
Mega Zipline tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Husavik Whale Watching
Husavik Whale Watching
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon zodiac boat tour
Jokulsarlon glacier lagoon zodiac boat tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jul 15, 2026

Susan, thank you for your glowing review! I'm delighted to hear you had such a good time :-)

All the best,
Èric

This trip was by far one of the best I've eve...
France | Jul 2 - Jul 10, 2026

B
Brad R.
Phoenix, AZ | Reviewed on Jul 11, 2026
This trip was by far one of the best I've ever been on. Audrey was the reason why. We took our grandson on a trip for his graduation and we're looking for things that he would enjoy and she help in every part possible. Will be using her again soon. Read more

This trip was by far one of the best I've ever been on. Audrey was the reason why. We took our grandson on a trip for his graduation and we're looking for things that he would enjoy and she help in every part possible.

Will be using her again soon.

Hotel Reviews
Hotel 29 Lepic
Paris

The location of this hotel was excellent, they were very accommodating, and the accommodations were good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Hulotte B&B
Amboise

Aggie was the owner and operator of this B&B and it was phenomenal. She poured her heart into homemade jams and breakfast even had cookies when we arrived. Our grandson's view was of the castle, and our view was of the Loire river. Spectacular. If we return, we will definitely stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Castel & Au Loup
Bayeux

We were told that we couldn't stay in the castle and that the apartment would be our best option. While there was no breakfast being served, they did have jams and cereal and milk and juice in the refrigerator. This morning, they brought by bread and a breakfast roll. That was very special. We weren't able to secure the two back doors, which was a disappointment, nor were we able to contact the office staff directly because no one would answer the phone. The location was excellent. The accommodations were fair.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
L'Empire
Paris

OK, she was excellent, not far from all activities. Very clean and modest. Met our needs perfectly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jul 13, 2026

Dear Brad,

Thank you so much; I'm very touched by your message.

It was such a pleasure putting this trip together for you, and knowing that everything was a good fit for you and your grandson makes me really happy. I find it truly lovely when grandparents travel with their grandchildren; these are memories that stay forever.
I'd love to help plan your next trip whenever you're ready!

Warm regards,
Audrey

We had a wonderful time and Norway is a very special place to visit!
Norway | Jul 5 - Jul 9, 2026

PETER
PETER D.
Newark, NJ | Reviewed on Jul 11, 2026
We had a wonderful time and Norway is a very special place to visit. I am sorry that we did not schedule a zoom call with Taylor prior to departure to tweak final details. I do think it would have been very helpful. We left the US on June 25 and did not begin our KimKim portion until July 5. In our communication, this did not get conveyed well. The video Taylor provided did help but a zoom call would have been better. We also should have reviewed KimKim's recommendations closer prior to... Read more

We had a wonderful time and Norway is a very special place to visit.

I am sorry that we did not schedule a zoom call with Taylor prior to departure to tweak final details. I do think it would have been very helpful. We left the US on June 25 and did not begin our KimKim portion until July 5. In our communication, this did not get conveyed well. The video Taylor provided did help but a zoom call would have been better. We also should have reviewed KimKim's recommendations closer prior to departure to confirm that they suited us.

The KimKim app is excellent! User friendly and wonderful to have all tickets and vouchers easily accessible.

KimKim's communication is also superb- they respond to text messages and emails quickly and their responses were clear and helpful.

Hotel Reviews
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen

It was a perfect choice for us. We like to be at the airport the night prior to departure. It was a short walk to the international terminal.

Authenticity & Character
Location
It was at the airport
Staff
The receptionists
Cleanliness & Comfort
The bedroom
Home Hotel Bryggen
Bergen

The hotel was in a great location. The staff- friendly, professional and helpful. It was clean and met our needs. There were many tour groups with us at the hotel. A more elegant, boutique-type hotel would have been our preference. Breakfast and dinner were provided. The breakfast was excellent and the dinner- we did not realize was part of the package so a bonus. It was a buffet and nothing exceptional, but it served its purpose well.

Authenticity & Character
The traditional Norwegian look
Location
It is in the center of the old section, directly across from the harbor
Staff
The waitresses
Cleanliness & Comfort
Activity Reviews
Food & Culture Walk
Food & Culture Walk
Bergen

The tour guide was genuine and passionate about Bergen. The tour was food and culture, but we expected more history of the area as we walked. The fish market and small restaurants on the tour were great, and the selection of food tastings- excellent. Restaurant in the Fish Market that tour guide recommended and it was excellent: Fjellskal

Quality of Experience
Food tastings
Guides, Drivers and Staff
The tour guides authenticity
Transport
Enjoyed the walk!
Fløibanen Funicular Ride
Fløibanen Funicular Ride
Bergen

It is a great view of the city at the top! We did not eat at the restaurant at the top but we heard good things about the quality.

Quality of Experience
There are great children activities at the top- petting zoo with goats, playground, troll structures, etc. It is a great place for families to visit.
Self-Guided Bergen Exploration
Self-Guided Bergen Exploration
Bergen

We enjoyed our self-guided exploration. We walked up to the summit of Mount Floyd and rode the funicular (known as the Floibanen) down. We also walked around Bryggen, the wharf and the fish market and ended the morning with a hotdog from Hungry Dog.

Quality of Experience
The city center is very walkable and enjoyable.
Depart Norway
Depart Norway
Norway

Norway in a Nutshell Sogenfjord Route: Ferry and train rides from Bergen to Oslo Central Station was stunning and an absolute must! It is a very long day. We wish we would have broken up into 2 days and stayed one night along the way- perhaps at Balestrand or Flam. Flam was very busy with many tourists and cruise ships The Flam train- definitely plan to sit on right side for the views. There are also no reserved seats so get in line early. The Kjosfossen Waterfall- beautiful and definitely worth getting off train to see. Bike riding from Myrdal to Flam would have been a fun activity to include. While visiting Flam, there is luggage storage at the tourist center. The train ride from Myrdal to Oslo- very enjoyable and loved the views along the way. Driver from train station to Oslo airport- professional and enjoyed the conversation.

Quality of Experience
The views of the fjords
Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

It was a long day, and we should have researched more. We only had 3 1/2 hours in Rosendale. The tours of the barony and garden did not line up with our time there- we had to select one. There was not enough time to visit the church or to take a hike to the waterfall. Next time, I would plan to spend the night in one of the lovely hotels available. I would also want to explore the National Park. And if time was a concern, I would skip this activity and spend an extra day on the Sogneford Route.

Quality of Experience
spend the night or delete from itinerary
Local specialist: Taylor Hook
Taylor
Taylor Hook
Local specialist in kimkim HQ | Replied on Aug 11, 2026
Hi Peter! Thank you so much for taking the time to share your thoughtful review! I’m so happy to hear that you had a wonderful time and that Norway felt like the very special destination it truly is. It’s also wonderful to hear that you loved the kimkim app! Having all of your tickets, vouchers, itinerary details, and information easily accessible in one place is something we’re really proud of, so it makes me so happy to know that you found it user-friendly and helpful throughout your... Read more

Hi Peter!

Thank you so much for taking the time to share your thoughtful review! I’m so happy to hear that you had a wonderful time and that Norway felt like the very special destination it truly is.

It’s also wonderful to hear that you loved the kimkim app! Having all of your tickets, vouchers, itinerary details, and information easily accessible in one place is something we’re really proud of, so it makes me so happy to know that you found it user-friendly and helpful throughout your travels. And thank you for the kind words about our communication as well. We always want our travelers to feel supported and know that someone is there to help when questions come up.

I also really appreciate your honest feedback about having a Zoom call before departure. I’m glad the video was useful, but I completely understand how a live conversation could have provided that extra level of clarity and confidence.

Thank you again for trusting me and the kimkim team with your Norway adventure. It was a pleasure helping you plan your trip, and I’m so glad that despite a few things we could have communicated better, you were able to experience the beauty and magic of Norway. I hope you came home with some truly wonderful memories!😊🇳🇴

Excellent trip through four destinations in Croatia....
Croatia | Jun 25 - Jul 4, 2026

K
Kirstin M.
Philadelphia, PA, USA | Reviewed on Jul 11, 2026
Excellent trip through four stops in Croatia. All of the transportation and guides provided were excellent. The hotels were also exactly what we were looking for. Nikola was very responsive, answered all of our questions and provided us with a detailed plan for the next day each evening. I would highly recommend. Read more

Excellent trip through four stops in Croatia. All of the transportation and guides provided were excellent. The hotels were also exactly what we were looking for. Nikola was very responsive, answered all of our questions and provided us with a detailed plan for the next day each evening. I would highly recommend.

Hotel Reviews
Hotel More
Dubrovnik

Beautiful hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Korcula Hill
Korčula

A bit out of town but was very nice to have the space and the laundry capability.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adriana Hvar Spa Hotel
Hvar

Beautiful hotel in a nice location. Only 4 stars because of the really odd placement of the bathrooms in the middle of the room with all glass walls. This doesn't work well for siblings or friends in a room together. Breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Harmony
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sea Kayak Tour on Korčula
Sea Kayak Tour on Korčula
Korčula

The Sea Kayak Tour on Korčula was really nice. Our guide was attentive and did a great job managing the group, which included another family with younger kids. He made sure everyone kept up and took breaks, offering wine and pastries during stops. The weather was perfect that day, making the kayaking experience enjoyable and not too challenging.

Gourmet Experience at Local Winery
Gourmet Experience at Local Winery
Croatia

The Gourmet Experience at a Local Winery was a bit disappointing. The food was not what we expected, especially given the heat and the time spent there after a hike. The menu was not ideal, featuring hot soup and risotto, which felt heavy in the heat. Additionally, the service was disrupted when the server had a bloody nose and disappeared for a while, leaving our guide to serve the rest of the meal. Overall, it felt like the experience fell apart a bit.

Elafiti Islands - Private Half Day Speedboat Tour
Elafiti Islands - Private Half Day Speedboat Tour
Dubrovnik

The Elafiti Islands Private Half Day Speedboat Tour was a lot of fun. It was a great way to explore the area, and I would definitely recommend it. The experience was smooth and enjoyable with no issues.

Private Island of Hvar Cycling Tour With Lunch/ Dinner
Private Island of Hvar Cycling Tour With Lunch/ Dinner
Croatia

The Private Island of Hvar Cycling Tour with lunch was fantastic. It took us to the backside of the island, away from the usual party scene, which was beautiful and less crowded. The guides, Gorham who drove us and JJ who led the bike ride, were both very entertaining and knowledgeable. Although it was a very hot day, the experience was enjoyable and the scenery stunning. Lunch was included, and while there was some initial confusion about ordering, Nikola was very responsive and helpful in clarifying things. Overall, I would highly recommend this activity.

Private Day Trip to Krka National Park & Šibenik
Private Day Trip to Krka National Park & Šibenik
Croatia

The national park was great and Ivana was also excellent. The lunch at the winery was ok. It was very hot out and the food was very hot soup and risotto and not much else and it took a long time and Ivana ended up having to serve lunch because the waitress became ill. Overall it was a very nice day and we really liked Ivana.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Jul 13, 2026

Hi Kristin,
Thanks for such a nice review! I'm happy you had a great time with your family in Croatia and that everything went smoothly! It was a pleasure planning this with you and Erin, and I'm glad you got exactly what you were looking for! Thank you for choosing Croatia, and I hope to plan another adventure with you someday! 😊
Best regards from sunny Croatia,
Nikola

Pura Vida
Costa Rica | Jun 26 - Jul 4, 2026

Susie
Susie S.
Seattle, WA | Reviewed on Jul 11, 2026

Excellent trip from start to finish! Everything went exactly as planned, and every company we worked with was outstanding. The accommodations, tours, and private transfers all exceeded our expectations. Thank you for making our vacation so seamless and memorable!

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jul 14, 2026

Hola Susie!

Thank you so much for your wonderful review!
It truly means a lot to hear that everything went smoothly from start to finish and that the accommodations, tours, and private transfers exceeded your expectations.

It was our pleasure to help create a seamless and memorable Costa Rica experience for you.

Thank you for trusting us with your vacation, and we hope to welcome you back for another adventure in the future!

Pura Vida,
Olman

Unforgettable Travel Experience!
Italy | Jun 24 - Jul 5, 2026

Mina
Mina P.
Ashburn, VA | Reviewed on Jul 10, 2026
Our family just returned from an unforgettable 12-day trip to Italy, and I honestly can’t recommend KimKim enough—especially our travel specialist, Valeria. From the very beginning, Valeria took the time to truly understand what we were looking for and created an itinerary that perfectly balanced the iconic highlights with time to slow down, relax, and experience Italy at our own pace. Traveling as a family of five with kids ranging from teenagers to an adult isn’t always easy, but every... Read more

Our family just returned from an unforgettable 12-day trip to Italy, and I honestly can’t recommend KimKim enough—especially our travel specialist, Valeria.

From the very beginning, Valeria took the time to truly understand what we were looking for and created an itinerary that perfectly balanced the iconic highlights with time to slow down, relax, and experience Italy at our own pace. Traveling as a family of five with kids ranging from teenagers to an adult isn’t always easy, but every detail was thoughtfully planned and tailored to our family.

Throughout the entire trip, everything ran incredibly smoothly. Every private driver was punctual and professional, every guide was knowledgeable, personable, and passionate about sharing the history and culture of their city, and every transfer and tour was seamless. We never had to worry about logistics, which allowed us to simply enjoy being together and fully immerse ourselves in the experience.

A special thank you to Anna, who was always quick to respond and incredibly helpful behind the scenes, and to our on-the-ground concierge, Marina. Knowing Marina was just a message away gave us so much peace of mind. Whether we had a question or needed assistance, we always felt completely supported and genuinely cared for.

Some of our favorite memories included biking through the Tuscan countryside, exploring Florence, experiencing the Vatican and the Colosseum with exceptional private guides, wandering the charming streets of Trastevere, visiting Pompeii, and ending our trip along the breathtaking Amalfi Coast. Every guide brought history to life in a way that made each destination so much more meaningful than if we had explored on our own.

What impressed me most was how effortless the entire trip felt. Even after an unexpected travel delay getting to Italy, everything continued to run smoothly. The communication, organization, and attention to detail never missed a beat. We always felt like someone was looking out for us, and that level of service is invaluable when traveling abroad.

If you’re considering using KimKim, don’t hesitate. And if you have the opportunity to work with Valeria, consider yourself lucky. She is thoughtful, organized, responsive, and genuinely passionate about creating unforgettable travel experiences.

This was truly one of the best family vacations we’ve ever taken, and so much of that is thanks to Valeria and the incredible team she assembled. Anna, Marina, our outstanding guides, professional drivers, and everyone involved worked together to make this trip feel effortless from start to finish. We came home with memories we’ll cherish forever, and we will absolutely use KimKim again and recommend them wholeheartedly to our family and friends.

Activity Reviews
Private tour of Pompeii
Private tour of Pompeii
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private golf cart tour
Private golf cart tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Free day in Rapallo
Free day in Rapallo
Rapallo
Quality of Experience
Guides, Drivers and Staff
Transport
Ischia and Procida boat tour from Sorrento
Ischia and Procida boat tour from Sorrento
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Train transfer Rome/Sorrento with 2h guided tour in Pompeii
Train transfer Rome/Sorrento with 2h guided tour in Pompeii
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Private Colosseum, Forum Tour & Palatine hill
Private Colosseum, Forum Tour & Palatine hill
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica
Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private e-bike tour in the Tuscany Countryside with wine tasting and Tuscan lunch
Private e-bike tour in the Tuscany Countryside with wine tasting and Tuscan lunch
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence and Accademia City Tour
Florence and Accademia City Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Jul 19, 2026
Ciao Mina,
Thank you so much for your beautiful words.
It truly means a lot to the whole team and me.
I’m so happy to hear that your family had an amazing time in Italy and that everything went smoothly. It was a pleasure helping you create this special journey, and knowing that you came home with wonderful memories is the best reward. I will share your kind words with Anna, Marina, our guides, drivers, and all the team members who helped make your trip special. Thank you again for... Read more

Ciao Mina,
Thank you so much for your beautiful words.
It truly means a lot to the whole team and me.

I’m so happy to hear that your family had an amazing time in Italy and that everything went smoothly. It was a pleasure helping you create this special journey, and knowing that you came home with wonderful memories is the best reward.

I will share your kind words with Anna, Marina, our guides, drivers, and all the team members who helped make your trip special.

Thank you again for trusting us with your vacation.
We would love to welcome you back to Italy for another unforgettable experience!

A presto, valeria and all the YCJ team

Tom planned an amazing trip for our family. ...
Norway | Jun 19 - Jul 6, 2026

K
Kate K.
Newark, NJ | Reviewed on Jul 10, 2026

Tom planned an amazing trip for our family. We enjoyed a combination of guided walking tours as well as boat and train rides both solo and with a guide at times. We had time to explore on our own as well. Tom was very responsive and attentive to any questions or concerns. Thank you!

Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Jul 13, 2026

Hi Kate.

Very glad to hear you had a great trip with your family here in Norway, and that you enjoyed the excursions and places. Thank you too for being able to be part of this trip :)

Best,
Tom

Martina did an excellent job listening to my ...
Italy | Jun 9 - Jun 23, 2026

Karen
Karen R.
Chicago, IL | Reviewed on Jul 10, 2026
Martina did an excellent job listening to my needs (I have trouble walking) and guiding me on what cities would work/be difficult. She made sure I had transfers and rooms without stairs as best she could before she went on maternity leave. When/if she is back, I highly recommend her! Just be careful once you are on the trip as different people help you and are not as understanding/accommodating as Martina Read more

Martina did an excellent job listening to my needs (I have trouble walking) and guiding me on what cities would work/be difficult. She made sure I had transfers and rooms without stairs as best she could before she went on maternity leave. When/if she is back, I highly recommend her! Just be careful once you are on the trip as different people help you and are not as understanding/accommodating as Martina

Hotel Review
Salvadonica - Borgo del Chianti
San Casciano in Val di pesa

The best meal we ate in all of Italy was the cooking class meal we had here! Such a fun experience as well as delicious. Unfortunately, I’m not sure what to say about the restaurant though as our first night’s dinner was so salty neither of us could finish our meals. It made me want to cancel the second night’s meal , but I’m glad we didn’t as the second night’s dinner was delicious. Comfortable rooms and a lovely swimming pool was very relaxing. Gravel walkways to some of the rooms, so if you have trouble walking, select a room carefully

Authenticity & Character
Location
Relaxing and scenic location
Staff
Cleanliness & Comfort
Activity Reviews
Meeting Venice: boat cruise along the canals
Meeting Venice: boat cruise along the canals
Venice

It was nice to have a private boat tour, but we were in one of the taxi boats which are partially enclosed. It’s tricky for those with physical problems to get to the opened back or it’s a little crowded to stay up front with driver. But we did get a very knowledgeable tour guide who went out of the way to make sure we went by something that is special to me.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver went out of his way to accommodate me, but the boats aren’t really built for sightseeing
Paper marbling workshop with a local artisan
Paper marbling workshop with a local artisan
Florence

It was so nice to do something a little different, yet also very authentic

Quality of Experience
Guides, Drivers and Staff
Rooftop bar Opera show
Rooftop bar Opera show
Rome

Such a nice unique experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Florence Golf Cart Tour
Florence Golf Cart Tour
Florence

They no longer allow golf carts in the heart of Florence, so we did Fiesole. There were nice views, but the main museum was closed. Went to alternate museum that was very small and not well air conditioned. I’d skip this golf cart tour. There were nice views on way up to Fiesole, but not really worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Small group golf cart tour of Rome's highlights
Small group golf cart tour of Rome's highlights
Rome

Great experience, particularly if you can’t walk well or are in Rome during a heat wave.

Quality of Experience
Guides, Drivers and Staff
Transport
The openness of the golf carts make it easy to see, but only on the side you are sitting on. Try to get the seat behind the driver
Tuscan Traditional Cooking Class
Tuscan Traditional Cooking Class
Italy

Best meal we had in all of Italy!

Quality of Experience
Guides, Drivers and Staff
Flavors of Emilia: Food Valley Tour
Flavors of Emilia: Food Valley Tour
Italy

We loved this tour! Only suggestion is to cut down on the a,punt of food or spread it out over a longer period of time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bologna Market & Food Tour
Bologna Market & Food Tour
Bologna
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Martina Venturi

Tom was amazing, we had a family trip with 14...
Norway | Jun 19 - Jul 6, 2026

Salahuddin M
Salahuddin M K.
San Jose, CA | Reviewed on Jul 10, 2026

Tom was amazing, we had a family trip with 14 members from age 14 to 90. Tom helped us through all the challenges in planning the trip; Was there any time day or night to solve our various requests. Did an outstanding job planning the trip agenda including time in Oslo, Stavanger, Bergen and the Hurtigruten. I highly recommend Tom for trip to Norway.

Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Jul 13, 2026

Hi Sal.

Thanks for your kind words. It was a true pleasure working with you on planning this trip putting it together for you and your family. I find the foundation of this trip keeping the family ancestor story alive very fascinating, and I admire that you keep this relation alive for the younger generations.
Its great to hear that you had a wonderful time here with your family and enjoyed the places and the sceneries.
Thank you for the nice cooperation Sal, and for being able to put this trip together for you.

Wish you and your family all the best.

Warmly,
Tom

We ended up having an amazing trip. Thank yo...
Spain | Jun 19 - Jun 27, 2026

J
James B.
Boston, MA | Reviewed on Jul 10, 2026
We ended up having an amazing trip. Thank you to KimKim for all of the efforts on our behalf. Read more

We ended up having an amazing trip. Thank you to KimKim for all of the efforts on our behalf.

Hotel Reviews
Molina Lario Hotel
Málaga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palacio Gran Vía, A Royal Hideaway Hotel
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was just a little small.
CoolRooms Palacio de Villapanés
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Aug 04, 2026

Thank you, James! We appreciate you sharing your feedback about the hotels so we can continue to select the best options in each city. I am so glad you enjoyed your time in Spain. Thanks for letting us be a part of it!

Simplicity at its best
Japan | Jun 24 - Jul 4, 2026

Steven
Steven S.
Seattle, WA | Reviewed on Jul 10, 2026
Judy and the team at Kim Kim made planning my trip extremely easy. She was extremely well engaged in what my goals were for my trip and had plenty of suggestions for different activities to do. Overall the process was really simple. Read more

Judy and the team at Kim Kim made planning my trip extremely easy. She was extremely well engaged in what my goals were for my trip and had plenty of suggestions for different activities to do. Overall the process was really simple.

Hotel Reviews
MUWA NISEKO
Kutchan

Beautiful hotel very hugh quality. Very rare level of service provided by the staff.

Authenticity & Character
Location
Centered perfectly to be about a 10 to 15 minute cab or bus ride to either kutchan or Niseko. And right next to a lift that will take you to the ski slopes of Mt. Niseko-Annupuri.
Staff
Cleanliness & Comfort
KEIO PRELIA HOTEL SAPPORO

Really loved the hotel. Great breakfast, clean rooms, extremely attentive staff. Had to dock a star because the fitness room was only a couple treadmills and a stationary bike. That doesn't hold up to what I'd call a proper fitness room.

Authenticity & Character
Location
Barely a 5 minute walk from Sapporo Station. And all the shopping there. Really it's proximity to the clock tower, the TV Tower, Odori Park, Susukino Crossing. It's all within 20 minutes on foot. Really no need for a cab unless you wish to do further exploration on the outskirts of sapporo and beyond.
Staff
The staff was extremely helpful and kind. Willing to answer even what you may think is the most mundane of questions.
Cleanliness & Comfort
Local specialist: Judy Zhang
Judy
Judy Zhang
Local specialist in Seoul and Japan | Replied on Jul 11, 2026
Hi Steven, Thank you so much for taking the time to leave such a wonderful review! It was truly a pleasure helping you plan your Japan adventure. I'm so glad to hear that the planning process felt simple and that my recommendations helped create the trip you were looking for. Your kind words mean a great deal to our entire team and me. Thank you again for trusting us with your journey. I hope Japan has left you with many unforgettable memories, and I would be delighted to help you plan... Read more

Hi Steven,

Thank you so much for taking the time to leave such a wonderful review!

It was truly a pleasure helping you plan your Japan adventure. I'm so glad to hear that the planning process felt simple and that my recommendations helped create the trip you were looking for.

Your kind words mean a great deal to our entire team and me. Thank you again for trusting us with your journey.

I hope Japan has left you with many unforgettable memories, and I would be delighted to help you plan your next adventure whenever you're ready.

Wishing you all the best, and thank you again for your support!

Warm regards,
Judy

This trip was everything I wanted as a first time solo traveller to Europe
Belgium | Jun 28 - Jul 5, 2026

M
MALU J.
India | Reviewed on Jul 10, 2026
This trip was everything I wanted.
As a first time solo traveller to Europe, I had so many doubts and fears.
But Lisa and Kimkim team really helped out with this plan.
It was tailored to my interests and needs, and even my local friends commented on how good of an itinery I had.
Thank you so much to team KimKim and especially Lisa for all the prompt communcations, help and the plan :)
Read more

This trip was everything I wanted.
As a first time solo traveller to Europe, I had so many doubts and fears.
But Lisa and Kimkim team really helped out with this plan.
It was tailored to my interests and needs, and even my local friends commented on how good of an itinery I had.
Thank you so much to team KimKim and especially Lisa for all the prompt communcations, help and the plan :)

Hotel Review
The Dominican
Bruxelles

The Dominican was really good stay, Located at very centre and prime spot. The room was spacious and well occupied with all the facilities. Staff were really helpful and friendly. I felt really comfortable and safe staying here. On top of it, the interior and history of the hotel was also very interesting and as an Art nerd, I found it really fascinating. I never had breakfast or any food from the hotel though, so no comment on that.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Leuven - Botanical Gardens (Kruidtuin)
Leuven - Botanical Gardens (Kruidtuin)
Belgium

A nice and beautiful place to relax, very well and beautifully maintained, a photo spot for sure

Ghent - Gravensteen - Castle of the Counts
Ghent - Gravensteen - Castle of the Counts
Belgium

Visiting the castle was intersting and the audio tour was fun. It is quite a short item and not a must have in my opinion

Quality of Experience
Transport
Brussels - Day trip to Leuven
Brussels - Day trip to Leuven
Brussels

This is another day trip that was absolutely tailored to my interests of architecture, history and art. The St.Peter's Church visit was everything I wanted as an art and history enthusiat. University visit as well was really good. The botanical garden was a really beautiful and nice place to relax after

Quality of Experience
Transport
Brussels - Day trip to Ghent by train
Brussels - Day trip to Ghent by train
Brussels

Ghent travel was very scenic and absolutely beautiful. Liked it

Quality of Experience
Transport
Brussels - Private guided walking tour:  food
Brussels - Private guided walking tour: food
Belgium

This is one of the best experience of the trip. My guide was really friendly, knowledgable and really really interesting to spent time with. By the time of this event, I have been in Brussels for almost 4 days and have been to majority of the tourist places and experiences. But he quickly adapted to that, enquired about my intersts and personality, and took me to places , which are not the common tourist places, that fit my interests. Both for food and sights. And as somenone who is interested in history and general politics, he was able to answer many of my queries regarding Belgium and many things related to it, which made a really interesting evening. Really thankful for this experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lisa van den Eerenbeemt
Lisa
Lisa van den Eerenbeemt
Local specialist in Nijmegen | Replied on Jul 14, 2026

Hi Malu,
Thank you for taking the time to write about your experience. I'm very glad your itinerary matched your interests, and you had a great time on your first solo trip!
Wishing you all the best,
Lisa

We had an epic trip. Really enjoyed the loca...
Norway | Jun 19 - Jul 6, 2026

Jamal
Jamal K.
Newark, NJ | Reviewed on Jul 10, 2026
We had an epic trip. Really enjoyed the local guides. Read more

We had an epic trip. Really enjoyed the local guides.

Hotel Reviews
Scandic Kirkenes
Kirkenes
Authenticity & Character
Location
Close to center of town
Staff
Cleanliness & Comfort
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen

Convenient location adjacent to airport

Authenticity & Character
We watched the Norway 🇳🇴 World Cup in their lounge watch party
Location
Easy walk to airport
Staff
Cleanliness & Comfort
Breakfast was good
MS Richard With
Tromsø

The Hurtigruten was really nice. The food was excellent

Authenticity & Character
The hurtigruten has a storied history
Location
We saw almost the entire coast of Norway
Staff
Expedition Staff
Cleanliness & Comfort
Bedding was really nice
Heimen Hotel
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Stavanger City
Stavanger
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo
Authenticity & Character
Location
Fantastic Location across the street from the library voted best in the world
Staff
Everyone was helpful
Cleanliness & Comfort
Activity Reviews
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

All our guides were excellent and helpful

Quality of Experience
Guides, Drivers and Staff
Nina helped us book dinner for 17 at To Kuchs.
Transport
Norway in a Nutshell and the Flamm railroad
Flor & Fjære Garden Cruise
Flor & Fjære Garden Cruise
Stavanger

Unbelievable achievement. Inspiring.

Quality of Experience
Food
Unexpectedly brilliant
Guides, Drivers and Staff
Transport
Boat ride was scenic
Oslofjord Sightseeing Cruise by Traditional Boat
Oslofjord Sightseeing Cruise by Traditional Boat
Oslo

Would definitely recommend this cruise to get a fuller picture of Oslo

Quality of Experience
Guides, Drivers and Staff
Transport
Private City Walk
Private City Walk
Oslo

Our guide was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Train went straight from airport to our hotel
Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Jul 13, 2026

Hi Jamal.

I am very pleased to hear you think the trip was epic, and that you liked the local guides being provided. All the best to you and your family :)

Best,
Tom

The trip was amazing. The hotels were very n...
Norway | Jun 28 - Jul 9, 2026

Kimberly
Kimberly H.
Chicago, IL | Reviewed on Jul 10, 2026

The trip was amazing. The hotels were very nice and conveniently located. The activities in Flam and Aurland were awesome! Mathia was always incredibly responsive and helpful. Highly recommend!

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jul 10, 2026

Dear Kimberly,
Thank you very much for your kind review.
It was such a pleasure helping you plan your trip, and I'm so happy to hear that you had an amazing time. Thank you for trusting me, and I hope to help you plan another unforgettable adventure in Norway someday.
I wish you and your family all the best. :)
Mathia

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.