Kimkim Trip Reviews

4.8
Based on 19,009 ratings
Read 19,009 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

KimKim delivered a dream trip to Chile
Chile | Oct 29 - Nov 7, 2025

Valerie
Valerie M.
Chicago, IL | Reviewed on Nov 09, 2025
Co-workers have traveled with KimKim and referred me to give them try. WOW! Francisco hit the spot with all hotels, tours and planning for our trip to Chile. We wanted to visit the country from North to South. Communication was absolutely amazing! 10 Stars! Matito's communication while we were in the Santiago, Valparaiso, Calama and San Pedro de Atacama was excellent. Jose Luis in Punta Arenas and Puerto Natales area was excellent as well. I never wondered if a driver would show up. ... Read more

Co-workers have traveled with KimKim and referred me to give them try. WOW! Francisco hit the spot with all hotels, tours and planning for our trip to Chile. We wanted to visit the country from North to South. Communication was absolutely amazing! 10 Stars! Matito's communication while we were in the Santiago, Valparaiso, Calama and San Pedro de Atacama was excellent. Jose Luis in Punta Arenas and Puerto Natales area was excellent as well. I never wondered if a driver would show up. Never worried that our accommodations were amazing and in great locations. I highly recommend KimKim for your travel planning. It was seamless travel with no worries and the recommended tours were all amazing. Chile is truly an unspoiled beauty and I wouldn't miss any of the regions as they are all so very unique. We will be back KimKim as soon as we select our next journey!

Hotel Reviews
Weskar Lodge
Puerto Natales

Our last location in Chile. Weskar was beautiful and just off the edge of town. Easily walked to town or 3000 Pesos for an Uber. Our view was incredible and we watched the sunset from our chairs in the room. We dined several times in the restaurant and breakfast was very good. The staff was helpful and considerate in filling water bottles and answering our many questions about the area with detailed maps and information.

Authenticity & Character
Called a lodge, but truly a luxury lodge!
Location
Very perfect location for viewing the fjord and snow capped mountains.
Staff
Cleanliness & Comfort
Hotel Boutique La Yegua Loca
Punta Arenas

What an absolute treasure! So creative with each room uniquely themed. We stayed in The Office! What a beautiful balcony overlooking the town and water. The staff was so friendly! They were wonderful. After a rough sea in the Strait of Magellan and a husband with seasickness, they provided a lounge to get his balance back even though we were checked out. The dining experience was excellent! Highly recommend a dinner here.

Authenticity & Character
Best unique rooms individually themed. The Office was so fun!
Location
Beautiful views!
Staff
The staff went out of their way to accommodate us with a special situation.
Cleanliness & Comfort
Very comfortable sleeping arrangements
Hotel La Casa de Don Tomás
San Pedro de Atacama

DonTomas was quite a spread of adobe cobbled rooms. We walked to the main central area many times and it was a very easy 10-15 minute stroll. The accommodations were comfortable and very clean. The staff was very good and helpful and the dining in the on-site restaurant was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Castillo Rojo
Santiago

Hotel Castillo Rojo was beautifully historic. The old castle and in Bellavista area. We were able to walk to many areas and dining in the neighborhood was great! Our room was beautiful and well appointed, comfortable sleeping, with a chilled sparkling wine to begin our journey. The hotel is very secure and safe. The staff at the hotel was so very helpful and pleasant. Very helpful with our inquiries.

Authenticity & Character
Location
Loved walking right in the Bellavista district.
Staff
Castillo Rojo staff is the best! Thank you for recommendations for dining and assisting us with questions.
Cleanliness & Comfort
Activity Reviews
Magdalena Island - Penguin Encounter Half Day Tour
Magdalena Island - Penguin Encounter Half Day Tour
Chile

Visiting Magdalena Island for the penguin encounter was a great experience. Although the boat ride back was quite rough, the time spent on the island was magical. Witnessing the penguins during their mating season with their eggs was a special treat. It was well worth the effort.

Torres del Paine National Park - Panoramic Tour
Torres del Paine National Park - Panoramic Tour
Chile

The Torres del Paine tour was overall very enjoyable, although I felt the guide could have communicated more effectively in English. The balance of Spanish to English explanation was a bit off, with lengthy narratives in Spanish and much shorter explanations in English. I felt like I was missing out on some of the experience. Still, I learned quite a bit and appreciated the scenic locations.

Estancia La Península Full Day
Estancia La Península Full Day
Puerto Natales

Absolute must. Such a special experience and so well orchestrated. Amazing open spit cooked lamb dinner and vino to enjoy after a 2 hour ride to views that are spectacular. Loved the staff and ranchers. The property is beautiful and the remoteness and peacefulness was a perfect last day for our journey to Chile.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Nov 10, 2025
Hi Valerie, Wow — thank you so much for this wonderful 5-star review! 🌟
I’m truly happy to know that you and your husband had such a great experience exploring Chile from north to south. It was a real pleasure helping you plan this trip and making sure everything went smoothly along the way.
I’m also thrilled to hear that you enjoyed all the hotels and tours — especially La Yegua Loca and Estancia La Península, two of my favorites here in Patagonia! Your kind words mean a lot to me and to... Read more

Hi Valerie,

Wow — thank you so much for this wonderful 5-star review! 🌟
I’m truly happy to know that you and your husband had such a great experience exploring Chile from north to south. It was a real pleasure helping you plan this trip and making sure everything went smoothly along the way.

I’m also thrilled to hear that you enjoyed all the hotels and tours — especially La Yegua Loca and Estancia La Península, two of my favorites here in Patagonia! Your kind words mean a lot to me and to our entire team at Responsible Travel.

I really hope we can work together again for your next adventure — maybe another beautiful corner of South America!

Warm regards,
Francisco

Sebastian had only a short time to create an ...
France | Oct 28 - Nov 7, 2025

Stephen
Stephen B.
Dallas, TX | Reviewed on Nov 09, 2025
Sebastian had only a short time to create an itinerary for our trip and he did an amazing job. Each hotel was unique and comfortable and in a good location. The guides he booked were friendly and knowledgeable and helped us know more about French culture and history. The wine tours gave us new appreciation for French wines and opened a new avenue for us to grow in our knowledge of their unique style.
We believe Sebastian did remarkable work and we look to working with him again on our next...
Read more

Sebastian had only a short time to create an itinerary for our trip and he did an amazing job. Each hotel was unique and comfortable and in a good location. The guides he booked were friendly and knowledgeable and helped us know more about French culture and history. The wine tours gave us new appreciation for French wines and opened a new avenue for us to grow in our knowledge of their unique style.
We believe Sebastian did remarkable work and we look to working with him again on our next journey to France.

Activity Reviews
Cruise on a tradition boat and wine tasting in a vineyard (full-day)
Cruise on a tradition boat and wine tasting in a vineyard (full-day)
France

Our guide had years of experience in the area and she did a wonderful job of talking about the unique nature of the Loire Valley. Having lunch and a wine tasting on a river boat was so relaxing and informative. This is an experience not to be missed!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Taste of Dordogne from Bordeaux - private
A Taste of Dordogne from Bordeaux - private
France

Rodolfo was a special guide. Warm and welcoming and funny. He made the day special. This was the best guided tour of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Odyssey Wine Tour
Private Odyssey Wine Tour
Amboise

We enjoyed the opportunity to see the village of St. Emillion and to explore the Medoc region.

Quality of Experience
Guides, Drivers and Staff
Friendly, filled with information and knowledge of the region
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Nov 10, 2025
Hi Stephen, how are you? Thank you so much for your wonderful message! I’m truly happy to hear that you enjoyed your trip and that everything—from the hotels to the guides and wine tours—helped make your experience in France memorable. It was a real pleasure designing this itinerary for you and your group, especially knowing how much you value authentic experiences and cultural immersion. Your kind words mean a lot and truly motivate me to keep creating meaningful, personalized... Read more

Hi Stephen, how are you?

Thank you so much for your wonderful message! I’m truly happy to hear that you enjoyed your trip and that everything—from the hotels to the guides and wine tours—helped make your experience in France memorable.

It was a real pleasure designing this itinerary for you and your group, especially knowing how much you value authentic experiences and cultural immersion. Your kind words mean a lot and truly motivate me to keep creating meaningful, personalized journeys.

I’m already looking forward to helping you plan your next adventure in France—there’s still so much more to discover!

Warm regards,
Sebastian

Great Trip
Taiwan | Oct 26 - Nov 3, 2025

B
Beat M.
Switzerland | Reviewed on Nov 09, 2025
We enjoyed the trip immensely and were really impressed by shirley and our guide samantha ! Overall the trip length was probably about right and we got to see a lot of Taiwan. The modern side as well as some of the more traditional side. So a great experience ! Read more

We enjoyed the trip immensely and were really impressed by shirley and our guide samantha ! Overall the trip length was probably about right and we got to see a lot of Taiwan. The modern side as well as some of the more traditional side. So a great experience !

Activity Reviews
Tainan Confucius Temple and Lukang Day Tour
Tainan Confucius Temple and Lukang Day Tour
Taiwan

what an interesting architecture and location. a must see but also will leave people with very different and diverging viewpoints !

Tainan Exploration: Anping, Yanshui Catholic Church and Burning Red Sunset at the Salt Farm
Tainan Exploration: Anping, Yanshui Catholic Church and Burning Red Sunset at the Salt Farm
Tainan

Good , the suequence should have been change to do the catholic church when we left tainan.

A Restful Mountain Retreat - Alishan National Scenic Area
A Restful Mountain Retreat - Alishan National Scenic Area
Taiwan

very beautiful scenery

Highlights in Sun Moon Lake
Highlights in Sun Moon Lake
Taiwan

great bike track and boat ride.

TSMC Museum of Innovation & Chung Tai Chan Monastery
TSMC Museum of Innovation & Chung Tai Chan Monastery
Yuchi, Nantou

Probably not targeting tourists (not a lot of English speakers/notes). I think TSMC - as such a big part of Taiwans GDP deservers a better and bigger exhibition

Best of Taipei – A Day Tour You Can't Miss
Best of Taipei – A Day Tour You Can't Miss
Taipei City
Gold Rush Town – Jiufen & Yehliu Day Tour with Shilin Night Market
Gold Rush Town – Jiufen & Yehliu Day Tour with Shilin Night Market
Taipei City
Local specialist: Shirley Fang
Shirley
Shirley Fang
Local specialist in Taipei | Replied on Nov 11, 2025

Hi Beat,
It’s great to know the itinerary felt well-balanced and gave you a chance to see both the modern and traditional sides of Taiwan. We really appreciate your kind words, genuine feedback, and the time you took to share your impressions. It was such a pleasure helping you plan this journey and meeting you in Taiwan!
Best regards,
Shirley

Amazing Argentina/Patagonia experience with KimKim
Patagonia | Oct 17 - Oct 25, 2025

E
Everett A.
Dallas, TX | Reviewed on Nov 09, 2025
Kimkim in general (Erin in particular) were extremely helpful in developing our Argentina Patagonia itinerary. They were very responsive, friendly, and professional. We made LOTS of changes along the way and they were always accommodating.
El Calafate was a good starting point for some glacier excursions. Estancia Cristina was a nice combo including a boat trip across Lake Argentina (some ice bergs along the way), a nice easy hike to view Upsala Glacier, and an unexpectedly good lunch for...
Read more

Kimkim in general (Erin in particular) were extremely helpful in developing our Argentina Patagonia itinerary. They were very responsive, friendly, and professional. We made LOTS of changes along the way and they were always accommodating.
El Calafate was a good starting point for some glacier excursions. Estancia Cristina was a nice combo including a boat trip across Lake Argentina (some ice bergs along the way), a nice easy hike to view Upsala Glacier, and an unexpectedly good lunch for such a seemingly remote place.
Perito Moreno glacier is almost indescribable, a must see as photos don’t do it justice. Private guide there really is not necessary as the boardwalks are well marked. If I had it to do over, I’d add an excursion ONTO the glacier as we could see people doing.
Laguna de Los tres was our one long hike. This hike requires you to be in decent shape (13-15 miles, steep at end, 9 hr day). You don’t really NEED a guide as the trails are well marked, but I really enjoyed the day with Nicolas from Walk Patagonia. The info he provided on the geology, fauna and flora enriched the experience.
Ushuaia was very interesting to see. Because of arrival times and excursions, we had to squeeze in and rush through the Prison Museum - I would budget more time for that if I could. The trip down the Beagle Channel is a must-do. Piratour is the one company that allows you to land and walk on Martillo Island with the penguins. That was pretty incredible to see.
While Tierra del Fuego national Park was pretty, I must say it paled in comparison to what we had already seen to this point farther north and I’m not sure I would book that again. The “train at the end of the world“ I most definitely would not recommend unless you have small children. It was a slow moving “choo-choo“ that really did not provide much in the way of views, just a very touristy experience with high-pressure sales of photos of yourself. If I did it over, I would’ve used that time to perhaps get farther up into the national park on a hike, get something other than a drive up viewpoint type of experience.
Overall, I was very happy with this itinerary and my experience with KimKim and I plan to use them again with an upcoming anniversary trip with my wife.

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Nov 11, 2025

Hey Everett,

Amazzzzing! Thanks for sharing these details about your trip with us, it makes me really happy to see that you enjoyed everything. I loved working with you and Akilan, if you ever decide to return to Patagonia do not hesitate to reach out.

All the best,
Erin

I had an amazing experience in my first solo...
Nepal | Oct 11 - Oct 17, 2025

Jyotisman
Jyotisman D.
Singapore | Reviewed on Nov 09, 2025

I had an amazing experience in my first solo trekking trip to Nepal hiking to Ghorepani Pool Hill. While I definitely need to improve my fitness, I had an amazing service from my host Ngima who along with the guide and portar Lakpa took extremely good care of me, encouraging me every step of the way. For me, it was the journey than the destination that made the trip memorable. Both the guide and Porter were cheerful and happy souls, and I cherish all the wonderful moments I spent with them

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Nov 10, 2025
Hello Jyotisman,
Thank you so much for sharing your wonderful experience and kind words. We are delighted to hear that your first solo trekking trip to Nepal was memorable and that you enjoyed the Ghorepani Poon Hill trek.
It's heartening to know that our guide and porter, Lakpa, provided such attentive care and encouragement throughout your journey. We take great pride in our team's dedication to ensuring every guest feels supported and inspired along the trail. Your reflections... Read more

Hello Jyotisman,
Thank you so much for sharing your wonderful experience and kind words. We are delighted to hear that your first solo trekking trip to Nepal was memorable and that you enjoyed the Ghorepani Poon Hill trek.

It's heartening to know that our guide and porter, Lakpa, provided such attentive care and encouragement throughout your journey. We take great pride in our team's dedication to ensuring every guest feels supported and inspired along the trail.

Your reflections beautifully capture the true spirit of trekking, that the journey itself often becomes the most rewarding part. We truly appreciate your positive feedback and look forward to welcoming you back for another adventure in the Himalayas.
Best,
Ngima (NMMT family)

First Time but Not Our Last
Iceland | Oct 31 - Nov 7, 2025

Donn
Donn S.
Miami, FL | Reviewed on Nov 09, 2025
I didn't know what to what to expect when I first reached out to KimKim to help plan our Anniversary Trip to Iceland. Within a short while of completing the online questionnaire I was contacted by a local special specialist, Guðmundur (Gummi) Óli, in Iceland. Gummi asked me a series of questions regarding what we were hoping to see while in Iceland. He also allowed me time to ask questions about other sites to see and availability based on the time of year we are visiting. Within a day, I... Read more

I didn't know what to what to expect when I first reached out to KimKim to help plan our Anniversary Trip to Iceland. Within a short while of completing the online questionnaire I was contacted by a local special specialist, Guðmundur (Gummi) Óli, in Iceland. Gummi asked me a series of questions regarding what we were hoping to see while in Iceland. He also allowed me time to ask questions about other sites to see and availability based on the time of year we are visiting. Within a day, I received a draft itinerary and initial pricing, all of which seemed reasonable. I then reached out to Gummi for clarification of exactly what was included, and if we could change some of the proposed items. I don’t know how much time I was saved by the work of Gummi but I guarantee that I would not have been able to put together such a comprehensive itinerary.
Upon arriving in Iceland, everything was as planned. I was also provided detailed digital maps showing my drives for every day from one site to another. I don’t think I would’ve been able to enjoy the trip as much if I had planned it personally and I’m pretty sure I would not have been able to see all of the sites that we were able to see.
We will definitely be using kimkim again for our next travels

Hotel Reviews
Center Hotels Skjaldbreið
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Kría
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hill Hotel Fludir
Fludir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Reykholt
Reykholt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
CenterHotel Klopp
Reykjavík
Authenticity & Character
Location
One block away from shopping and dining in center city
Staff
Cleanliness & Comfort
Activity Reviews
Sky Lagoon Experience - Sér
Sky Lagoon Experience - Sér
Reykjavík

The Sky Lagoon Experience was awesome. We had to reschedule the time, and it was done quickly and smoothly thanks to excellent support from Gummy. The experience itself was rejuvenating and a perfect way to unwind towards the end of our trip.

Silfra Snorkeling Adventure
Silfra Snorkeling Adventure
Golden Circle

The Silfra Snorkeling Adventure was fantastic. The guide was great, and it's amazing to think that you're snorkeling between two tectonic plates. Although it's understandable that you don't see much marine life, the rocks and underwater views were still captivating. It's a unique experience that you can't get anywhere else.

Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

The Víðgelmir Lava Cave experience was good and something different from the other activities we had planned. It's an interesting way to explore the unique geological features of Iceland. We enjoyed it.

Breiðamerkurjökull Ice Cave Experience
Breiðamerkurjökull Ice Cave Experience
Iceland

The ice cave experience at Breiðamerkurjökull was really good. It was one of the standout activities on our trip. We wanted to see and do something unique, and this activity certainly delivered. It aligned perfectly with the top activities we wanted to do in Iceland. I'm glad we got this done and it was well worth it.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Nov 22, 2025

Thank you for the kind review Donn, it really makes my day reading how happy ypu were with the service and the whole trip!
I do hope we'll see you in Iceland soon again :)

My 2025 Visit to The Czech republic
Czech Republic | Nov 3 - Nov 8, 2025

R
Robert K.
Los Angeles, CA | Reviewed on Nov 09, 2025
As always with my trips arranged by KimKim, my recent trip to the Czech Republic was fantastic.
All the arrangements were handled smoothly without any glitches.
The trip itself was spectacular. With 4 full days I feel like I truly was able to experience the Czech Republic to its fullest.
My guide Lenkita was amazing. She was extremely knowledgeable and accomodating.
She always went out of her way to make sure I was able to enjoy every minute of the tour.
Whether it was the sights or...
Read more

As always with my trips arranged by KimKim, my recent trip to the Czech Republic was fantastic.
All the arrangements were handled smoothly without any glitches.
The trip itself was spectacular. With 4 full days I feel like I truly was able to experience the Czech Republic to its fullest.
My guide Lenkita was amazing. She was extremely knowledgeable and accomodating.
She always went out of her way to make sure I was able to enjoy every minute of the tour.
Whether it was the sights or food, I was able to enjoy everything to the fullest.
Over all I truly enjoyed my trip to this wonderful country.

Hotel Review
Hotel CUBE Prague
Prague

This hotel is very modern, clean and comfortable with an amzing staff!

Location
Staff
Cleanliness & Comfort
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Nov 10, 2025

Hi Bob, thank you for sharing your fantastic review. We’re very happy to hear your trip to the Czech Republic went smoothly and that you were able to enjoy the country to the fullest. Your kind feedback about your guide, Lenka, and your stay at Hotel CUBE Prague is truly appreciated, and we’re glad both added to your experience. Thank you for traveling with us again — we look forward to helping with your next adventure.

Fantastic Trip with Great People and Unforgettable Moments
Vietnam | Sep 10 - Sep 21, 2025

κατερινα
κατερινα κ.
Turkey | Reviewed on Nov 09, 2025
We booked our trip through kimkim, and everything was handled with great professionalism. Our trip was assigned to the local agency Realistic Asia, and they were fantastic. They were always available, keeping us informed about each day’s details and even giving advice for our free days. On short notice, they also helped us arrange extra activities that weren’t originally in the plan — for example, just a day before, they managed to organize a full day of tours, guides, and transportation... Read more

We booked our trip through kimkim, and everything was handled with great professionalism. Our trip was assigned to the local agency Realistic Asia, and they were fantastic. They were always available, keeping us informed about each day’s details and even giving advice for our free days. On short notice, they also helped us arrange extra activities that weren’t originally in the plan — for example, just a day before, they managed to organize a full day of tours, guides, and transportation exactly as we wanted.

The guided tours added so much to the overall experience. The guides were not only knowledgeable about the sites and history but also warm and friendly, sharing personal stories, Vietnamese customs, and modern life. They happily answered all our questions and showed us places we would never have discovered on our own.

Having everything arranged and knowing someone was always there to help or solve any issue made it easy to fully relax and enjoy the trip. We totally recommend kimkim and Realistic Asia!

One piece of advice for future travelers: take the time to really go through the proposed plan. The itinerary is great as is, but you may want to add extra activities or spend more time in certain places (for example, I wished we had more time in Hoi An and Hue instead of Da Nang). Customizing a bit more can make your trip even more special.

Hotel Reviews
Nesta Saigon Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stella Maris Beach Danang
Da Nang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casta Cruise
Halong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sin Chai Ecolodge
Authenticity & Character
Location
The location is somewhat far from Sapa center, and the unlit, rough road makes it challenging to return at night.
Staff
Cleanliness & Comfort
The hotel was clean, but the room felt humid and carried a damp smell.
MK Premier Boutique hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 10, 2025
Dear κατερινα κ, Wow, thank you! We are absolutely thrilled to read your feedback and hear how fantastic our team, Kim Kim & Realistic Asia, was throughout your trip. It is particularly rewarding to know that our guides added so much to your experience, being not only knowledgeable but also warm, friendly, and generous with their personal stories and insights into Vietnamese life. Knowing that you were able to fully relax because everything was arranged and support was always there is the... Read more

Dear κατερινα κ,

Wow, thank you! We are absolutely thrilled to read your feedback and hear how fantastic our team, Kim Kim & Realistic Asia, was throughout your trip.

It is particularly rewarding to know that our guides added so much to your experience, being not only knowledgeable but also warm, friendly, and generous with their personal stories and insights into Vietnamese life.

Knowing that you were able to fully relax because everything was arranged and support was always there is the highest compliment we can receive. We sincerely appreciate your recommendation!

We look forward to planning your next adventure!

Love,
Ashley

Amazing Australia
Australia | Oct 20 - Nov 6, 2025

Jennifer
Jennifer L.
Boston, MA | Reviewed on Nov 09, 2025
Vicky was an excellent planner! Our family of three adults had great accommodations located centrally in each city we visited. Her itinerary was spot on. It was such a treat to have an experienced local person decide on the best tours: Blue Mountain Tour, snorkeling, Opera House, etc.
We absolutely loved having someone meet us at the airports and also bring us to the airports.
We really appreciated Vicky’s recommendations for scenic walks and restaurants. Whenever we were at a loss of...
Read more

Vicky was an excellent planner! Our family of three adults had great accommodations located centrally in each city we visited. Her itinerary was spot on. It was such a treat to have an experienced local person decide on the best tours: Blue Mountain Tour, snorkeling, Opera House, etc.
We absolutely loved having someone meet us at the airports and also bring us to the airports.
We really appreciated Vicky’s recommendations for scenic walks and restaurants. Whenever we were at a loss of what to do next, we’d say “What did Vicky suggest?”
We can’t wait to work with Vicky on our next trip!

Hotel Reviews
Adina Apartment Hotel Melbourne Southbank
Melbourne

Adina was a great location. We were walking distance to the botanical gardens as well as a shopping and dining area. We appreciated the coffee options for purchase in the lobby as well as having grocery stores close by. We borrowed umbrellas one day. We had to continually request 3 towels for our family since when they refreshed the room, they kept giving us only 2 towels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lenna of Hobart
Battery Point

Lenna of Hobart was a great location - just a block from a great area of shopping and dining. And close to our tour meeting places. We used the laundry facilities on the second floor after getting coins from the front desk. Detergent is available for purchase. Breakfast was not included but there are great bakeries within an 8 minute walk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vision Cairns Holiday Apartments
Cairns

This hotel was also a great location. You could walk out the back entrance and be right on the Esplanade. We loved the spacious kitchen and living room as well as the in apartment laundry including free detergent. We used one of the pools to cool after a long day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mantra on Kent
Sydney

Mantra on Kent was a great location! We really appreciated the breakfast buffet that included coffee drinks. The baristas were so friendly! We loved having laundry in the apartment and the free detergent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Easy Bike Tour - Mt Wellington Summit Descent & Rainforest Ride
Easy Bike Tour - Mt Wellington Summit Descent & Rainforest Ride
Hobart

The Easy Bike Tour - Mt Wellington Summit Descent & Rainforest Ride was misleadingly named. Despite being marketed as easy, it was a physically exhausting experience due to the mountain bike and hard seat for two hours. Although I am almost sixty-one, and active, it was a challenge. I think there should be a clearer disclaimer about the bike type and physical requirements. It wasn't suitable for non-bike enthusiasts.

Phillip Island Penguin Parade Small Group Eco Tour
Phillip Island Penguin Parade Small Group Eco Tour
Melbourne

The Phillip Island Penguin Parade was one of the highlights of the trip. Watching the penguins come in while sitting in the stands was a charming and unique experience, even in the rain. It was an unforgettable opportunity to see them in their natural habitat.

Moore Reef and Fitzroy Island Full Day Tour
Moore Reef and Fitzroy Island Full Day Tour
Cairns

The snorkeling at Moore Reef and Fitzroy Island was absolutely the highlight of my trip. It was incredibly fun and beautiful. If I ever visit again, I would plan for at least two days of snorkeling. It was truly a breathtaking experience.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 09, 2025
Hi Jennifer
Thank you so much for your message — I’m so happy to hear that you all had such a wonderful time and that everything came together just as planned. It was a pleasure helping you create this trip and knowing that you loved the experiences, the walks, and the self-guided suggestions makes it even more rewarding.
I especially love hearing that you found the transfers and local touches helpful — little things like that can make travel so much smoother! It sounds like you truly... Read more

Hi Jennifer
Thank you so much for your message — I’m so happy to hear that you all had such a wonderful time and that everything came together just as planned. It was a pleasure helping you create this trip and knowing that you loved the experiences, the walks, and the self-guided suggestions makes it even more rewarding.

I especially love hearing that you found the transfers and local touches helpful — little things like that can make travel so much smoother! It sounds like you truly embraced the adventure and experienced Australia in the best way possible.

Thanks again for entrusting me with your family's journey.
Vicky

To Rajat (Agent), Hermant (Guide) and Mr Sing...
India | Oct 22 - Oct 31, 2025

Nathan
Nathan M.
United Kingdom | Reviewed on Nov 09, 2025
To Rajat (Agent), Hermant (Guide) and Mr Singh (Driver), thank you all so much for creating an amazing experience for us in India. As a family travelling with kids aged 9 and 7, we wanted culture and adventure (plus a bit of time to unwind) and that is exactly what we got. The itinerary creation and execution were flawless and KimKim nailed the brief. A massive shout out to Hermant and Mr Singh who made our travel immensely comfortable and allowed us to flex our trip on the fly - ... Read more

To Rajat (Agent), Hermant (Guide) and Mr Singh (Driver), thank you all so much for creating an amazing experience for us in India.

As a family travelling with kids aged 9 and 7, we wanted culture and adventure (plus a bit of time to unwind) and that is exactly what we got.

The itinerary creation and execution were flawless and KimKim nailed the brief.

A massive shout out to Hermant and Mr Singh who made our travel immensely comfortable and allowed us to flex our trip on the fly - as life is not always clockwise work with kids in tow.

The transport was super comfortable and always safe, and our heads are stuffed with more facts than we could ever hope to remember. Hermant is my phone a friend. Little touches like water and treats for the kids were provided and the hotels treated us impeccably.

There were great (authentic) food recommendations, cultural stops and simply. An awesome time.

Beautiful country, beautiful people - we hope to see you one day again.

Nathan, Ruth, Audra and Wilf x

Hotel Reviews
The Diwa Club by Alila
Goa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oberoi Rajvilas
Jaipur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oberoi Amarvilas
Agra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rajat Gupta

great guide and driver
Vietnam | Oct 25 - Nov 2, 2025

Lisa
Lisa M.
Florence-Graham, CA | Reviewed on Nov 09, 2025
Victor our guide in Bangkok and the driver Mr. Billy were superb! Absoloutely amazing. Read more

Victor our guide in Bangkok and the driver Mr. Billy were superb! Absoloutely amazing.

Hotel Reviews
The Salil Hotel Riverside - Bangkok
Bangkok

Obviously a five star hotel! My only regret is that we didn't have an extra day to enjoy all the amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lyra Grandeur Cruise

So much fun!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oriental Jade Hotel
Hanoi

Perfect location, good breakfast, kind stff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
VIP Fast Track Service (including visa application)
VIP Fast Track Service (including visa application)
Vietnam

Well done. We felt well cared for and coddled.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 14, 2025

Dear Lisa and Noelle,

That's fantastic to hear! 🎉

We are delighted that Victor and Mr. Billy made your time in Bangkok so amazing. They are both invaluable members of our team, and we will make sure they receive your wonderful feedback.

Thanking you again for choosing us, and we hope to welcome you back on another trip soon!

Take care,
Ashley

Another excellent trip by Kim Kim
Switzerland | Oct 19 - Nov 1, 2025

Pavan
Pavan R.
Darien, CT | Reviewed on Nov 08, 2025
Mathilde coordinated a an excellent trip. We wanted to take my mother in law to Europe who has never been before and tried to incorporate as many countries as possible. Everything was executed flawlessly with the drivers, transportations, guides, and flights. All the hotels were centrally located which was great. Read more

Mathilde coordinated a an excellent trip. We wanted to take my mother in law to Europe who has never been before and tried to incorporate as many countries as possible. Everything was executed flawlessly with the drivers, transportations, guides, and flights. All the hotels were centrally located which was great.

Hotel Reviews
The Glam
Rome

Rooms are fine and clean, centrally located as close to Vatican which was our goal. Typical Rome City Hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Montague On The Gardens
London

Exceptional hotel and the staff is wonderful. Also centrally located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Napoleon
Paris

It is a 5 star hotel and centrally located. Restaurant and bar staff are very friendly. The front desk staff during the day are not very welcoming. The night staff is very friendly. They did not clean our room unless we told them, which was kind of odd because of other 5 star hotels due it automatically. It's a central hotel so I would consider staying here again but because of the daytime staff would consider another location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bristol
Geneva

Excellent hotel and staff, would give six stars if possible, also centrally located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Star Hotel Rosa Grand
Milan

Overall good hotel. Milan was our arrival and departure city so stayed at this hotel for arrival and departure. The hotel is centrally located to all the hot spots of Milan.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Semi-Private Vatican Tour at Night | The Museums at Their Best
Semi-Private Vatican Tour at Night | The Museums at Their Best
Rome

This was an excellent tour, small group, and the tour guide was very knowledgeable and explained everything efficiently. We saw the museum and the basilica.

Quality of Experience
Guides, Drivers and Staff
Transport
Westminster City Tour with Changing of the Guard | Semi-Private
Westminster City Tour with Changing of the Guard | Semi-Private
London

Perfectly executed timing by our tour guide

At leisure: Traditional English Tea Time!
At leisure: Traditional English Tea Time!
London

Did it at the montogue hotel, was wonderful.

Versailles Palace & Gardens with private guide and round-trip transportation
Versailles Palace & Gardens with private guide and round-trip transportation
Paris

Didnt get to see inside the palace due to electricity problems, but our tour guide was very friendly and we spent more time in the gardens which honestly was more worth it than going inside probably.

Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris
Skip-the-Line Eiffel Tower Summit Tickets
Skip-the-Line Eiffel Tower Summit Tickets
Paris
Welcome to Paris
Welcome to Paris
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Geneva Chocolate & Patisserie Tour
Geneva Chocolate & Patisserie Tour
Geneva

Excellent guide and tour

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Genève !
Welcome to Genève !
Geneva
Quality of Experience
Guides, Drivers and Staff
Transport
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Switzerland
Welcome to Milan !
Welcome to Milan !
Milan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Nov 12, 2025

Dear Pavan,
Thank you so much for this amazing review. I'm happy you had a great time for your mother-in-law's first trip to Europe!
I will investigate on the hotel in Paris, but the one in London is such a great unique one!
Sincerely,
Mathilde

Storm warning! Not what we planned but turned out better.
New Zealand | Oct 18 - Oct 30, 2025

M
Mark W.
Seattle, WA | Reviewed on Nov 08, 2025
Our trip to New Zealand was incredible and memorable. First, the uncontrolled bad. Our trip coincided with a storm of the century. About half of our excursions had to be cancelled due to high winds on the South Island (100 mph). Second, the good. Those things that we were able to do were excellent. Because of the weather difficulty, our specialist Kathrin worked extra hard to rebook and adjust things on the fly. The ability to pivot and do other activities made it such that we were... Read more

Our trip to New Zealand was incredible and memorable. First, the uncontrolled bad. Our trip coincided with a storm of the century. About half of our excursions had to be cancelled due to high winds on the South Island (100 mph). Second, the good. Those things that we were able to do were excellent. Because of the weather difficulty, our specialist Kathrin worked extra hard to rebook and adjust things on the fly. The ability to pivot and do other activities made it such that we were able to have an extraordinary experience.

If you are considering a trip to NZ in the future, give them a call. They will help you put together a great trip and, from our experience, will be there to back you up in case something goes wrong.

Thank you KimKim team for making our trip excellent.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Nov 09, 2025

Thank you Mark, for your amazing review!
With the unplanned adventures, I am so happy that you loved your trip and our assistance made your vacation so much easier to enjoy!

A family adventure that dreams are made of!
England | Sep 13 - Sep 27, 2025

Jessica
Jessica M.
Canada | Reviewed on Nov 08, 2025
Absolutely exceptional experience that truly surpassed anything I had ever hoped and dreamed of. It was such an out of this world experience and we have Aleks to thank so very much for so much of that! Everything was absolutely seamless. The trip itself that she built was something I never could have dreamt up, all of the booking she did made our travels flawless and stress free and having her with us along the way to sort out kinks was beyond measure of amazing! We were able to just live... Read more

Absolutely exceptional experience that truly surpassed anything I had ever hoped and dreamed of. It was such an out of this world experience and we have Aleks to thank so very much for so much of that! Everything was absolutely seamless. The trip itself that she built was something I never could have dreamt up, all of the booking she did made our travels flawless and stress free and having her with us along the way to sort out kinks was beyond measure of amazing! We were able to just live evert moment without worry!
From sleeping in a Lego house in Legoland to sleeping in a sleep cabin on a train to a gondola and hikes in the Highlands to driving the winding roads by stunning Lochs and Highlands to the quiet peace of a beautiful apartment overlooking a stunning Harbour she built us a family holiday beyond expectation. She had family front of mind for us as we traveled the UK. Highly recommend Kimkim for travel dreams to become reality! Can't wait for the next one!

Hotel Reviews
Park Plaza Westminster Bridge London
London

Incredible location! Stunning hotel. Felt so safe also.

Authenticity & Character
Not a character hotel which is fine
Location
The only way to be closer to the action you'd be on top of it.
Staff
Cleanliness & Comfort
Garrison Apartments
Fort William

Fantastic apartment. Stunning view! Incredible location!

Authenticity & Character
Location
Right in the town overlooking the main street without being ON the main street
Staff
Cleanliness & Comfort
Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Dec 04, 2025
Thank you so much for your incredibly touching words, Jess! Reading your review truly warmed my heart. It means more than I can say to know that your trip became everything you had hoped for.
It was a joy to create this journey for your family, and hearing how you embraced every moment, fills me with absolute happiness. Knowing that you could simply relax, explore, and enjoy each experience without worry is the greatest reward I could ever ask for.
Your kindness, enthusiasm, and trust made it...
Read more

Thank you so much for your incredibly touching words, Jess! Reading your review truly warmed my heart. It means more than I can say to know that your trip became everything you had hoped for.
It was a joy to create this journey for your family, and hearing how you embraced every moment, fills me with absolute happiness. Knowing that you could simply relax, explore, and enjoy each experience without worry is the greatest reward I could ever ask for.
Your kindness, enthusiasm, and trust made it a pleasure to support you along the way. I’m truly grateful for the opportunity to be part of such special memories, and I cannot wait to help bring your next adventure to life whenever you’re ready!
Thank you again from the bottom of my heart.
Sincerely,
Aleksandra

Amazing Trip
Seychelles | Oct 31 - Nov 7, 2025

Dania
Dania K.
Italy | Reviewed on Nov 08, 2025
It was an amazing trip thanks to Ruth.
Her questions were on point & helped her discover what I really wanted.
The local agent at Seychelles, Humming Bird, was also helpful & punctual.
Read more

It was an amazing trip thanks to Ruth.
Her questions were on point & helped her discover what I really wanted.
The local agent at Seychelles, Humming Bird, was also helpful & punctual.

Hotel Review
Constance Ephelia

Very attentive staff. Huge resort. Excellent spa services. Excellent food. The only negative thing was that the sunbeds on the shore needed to be cleaner!

Authenticity & Character
Location
Staff
Excellent & courteous staff
Cleanliness & Comfort
Activity Reviews
VICTORIA & BOTANICAL
VICTORIA & BOTANICAL
Mahe
Quality of Experience
Guides, Drivers and Staff
I’m
Transport
Transfer Airport to Hotel
Transfer Airport to Hotel
Mahe

Very punctual

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer Hotel to Airport
Transfer Hotel to Airport
Mahe

Thank you to the driver & the lady who helped us with the bags & the fast track check in.

Quality of Experience
Guides, Drivers and Staff
Transport
PRASLIN TOUR WITH VALLEE DE MAI & ANSE LAZIO
PRASLIN TOUR WITH VALLEE DE MAI & ANSE LAZIO
Mahe

We loved Elvis our guide & the driver who was with us in Mahe.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Nov 08, 2025

Oh I am so happy to read this! I am so glad you had a wonderful trip to this stunning part of the world!

Ruth

We had an incredible time visiting Chile and creating experiences!
Chile | Oct 16 - Nov 2, 2025

Nilsa
Nilsa M.
Ashburn, VA | Reviewed on Nov 07, 2025
We had an incredible time visiting Chile and experiencing the country. Marcela did a wonderful job accommodating all the things we wanted to do with all the places we wanted to visit. It entailed a lot of moving parts and everything fell into place. Thank you Gaboo for coordinating all the domestic air tickets. The hotels we stayed in were very nice, comfortable and centrally located to restaurants and shops within walking distance. Our driver in Santiago, Eliseo Albornoz, was... Read more

We had an incredible time visiting Chile and experiencing the country. Marcela did a wonderful job accommodating all the things we wanted to do with all the places we wanted to visit. It entailed a lot of moving parts and everything fell into place. Thank you Gaboo for coordinating all the domestic air tickets. The hotels we stayed in were very nice, comfortable and centrally located to restaurants and shops within walking distance. Our driver in Santiago, Eliseo Albornoz, was outstanding. We so much enjoyed talking to him each time he picked us up from the airport and during our time in Santiago. We enjoyed all the activities and the sights at the Atacama desert, Santiago, Patagonia and Rapa Nui! But I leave most impressed with the young men and women who were our guides in San Pedro de Atacama and Patagonia. They guided us in areas of extreme weather conditions, while educating us in all that pertains to the native wildlife, plants, vegetation, and even geology of the region. They maintained a positive attitude and high energy throughout. It was truly a pleasure to learn about Chile through them.

Hotel Reviews
Hotel Kimal
San Pedro de Atacama

This hotel is centrally located to everything in town. The room small but quaint although a bit dark. The bed was not very comfortable. The room had a nice private sitting area outside your door.

Authenticity & Character
Adobe like room with a private sitting area outside your room which was very nice.
Location
Close to everything in town.
Staff
Staff prepared to-go breakfast bags for us several times when leaving early at dawn for the different activities.
Cleanliness & Comfort
The bed was not very comfortable and the room was a bit dark.
Hotel Hare Nua
Hanga Roa

This is a boutique hotel that embraces you with many personalized experiences, from the lei once you land at the airport, the arrival special drink waiting for you at the reception room, to your breakfast table with your personalized name placard served and ready for you every morning. The location is great, walking distance to shops, restaurants and the cove.

Authenticity & Character
A very nice layback tropical boutique hotel
Location
Close to restaurants, shops and the cove.
Staff
The staff was super warm and welcoming.
Cleanliness & Comfort
The rooms were nice, comfortable and clean.
Hotel Lago Grey
Torres del Paine

This hotel is right in the middle of the glacier grey park . As soon as you walk into the reception area the view from the floor to ceiling window in the bar and restaurant takes your breath away with direct view of a neon blue iceberg floating in the distance and surrounded by nature. Our room was super spacious with a huge picture window facing the water and nature with complete privacy. You can sit and look out the window mesmerized for hours. What an amazing privilege it was to be able to stay in this hotel.

Authenticity & Character
Quiet elegance surrounded by nature, superb!
Location
This hotel is stunning, right in the middle of the glacier grey park with view of an iceberg and surrounded by nature.
Staff
The staff was very warm and professional.
Cleanliness & Comfort
Beautiful spacious room with a very comfortable bed and great big picture window facing nature.
Weskar Lodge
Puerto Natales

This hotel is situated right outside of town with an incredible view of the fjord. The rooms are quaint.

Authenticity & Character
The hotel holds a lodge feel throughout.
Location
The hotel sits just outside of town with a beautiful view of the fjord.
Staff
Everyone was very pleasant and approachable.
Cleanliness & Comfort
Room is on the small side but nice and clean.
Hotel Cabo De Hornos
Punta Arenas

Beautiful and elegant hotel, eco-friendly. It’s situated right in the middle of downtown, walking distance to many restaurants, shops and tourist attractions .

Authenticity & Character
The artwork in this hotel is beautiful
Location
Walking distance to everything you need -restaurants, shops, museums and tourist attractions.
Staff
Everyone was very courteous and accommodating.
Cleanliness & Comfort
Nice room with super comfy beds.
Hotel Eco Boutique Bidasoa
Santiago

This boutique hotel was our home base during our trip through Chile and we couldn’t be happier with it. It’s in a safe location with shops close by. The interior design of the hotel is very elegant and vibrant. The rooms are spacious with a very comfortable bed and convenient mini-fridge with nice decor. The restaurant has a delicious menu, great drinks and superb service.

Authenticity & Character
Beautiful boutique hotel with vibrant interior design.
Location
Great location walking distance to shops.
Staff
Service was superb.
Cleanliness & Comfort
Very clean, spacious room with comfortable bed.
Activity Reviews
Tour to Torres del Paine National Park with Overnight
Tour to Torres del Paine National Park with Overnight
Chile

The views of Torres del Paine were impressive . The area is beautiful and so well protected. Worth revisiting to continue exploring the sites. Our guide, John, was incredible. He was so warm and friendly it felt like we had been friends of many years.

Quality of Experience
Amazing sights
Food
Guides, Drivers and Staff
Transport
Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Chile

We visited 3 different areas of the glacier grey all equally beautiful. It was a fun catamaran trip and we took great pictures. We even enjoyed a drink with glacier ice.

Quality of Experience
We had an opportunity to see all 3 sites of the glacier grey.
Guides, Drivers and Staff
The staff had a great sense of humor, they provided information on how this glacier was formed and offered to take take pictures .
Transport
We were picked up from the hotel to the trail to the beach site.
Morning Tour to Orongo
Morning Tour to Orongo
Easter Island

The Morning Tour to Orongo was a standout experience. The views of the crater with water were simply spectacular. Having a knowledgeable guide made the visit even more enriching, as they provided deep insights about the area. It was undoubtedly my favorite part of the visit to Easter Island.

Certified Diving in Easter Island
Certified Diving in Easter Island
Easter Island

Certified Diving in Easter Island was a fantastic experience. Despite not having dived in years, the dive masters took great care of us and later let us dive independently once they were confident in our skills. The only drawback was not knowing to bring a thumb drive for the pictures, which added some inconvenience. Overall, though, the experience was wonderful.

Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama

The Tour of Tatio Geysers in Atacama was impressive beyond words. Despite the rugged conditions, our guides were constantly checking on us and ensuring our well-being. Their expertise and stamina under such conditions were commendable. It was an educational and awe-inspiring experience.

Kayaking in Eberhard Fjord
Kayaking in Eberhard Fjord
Puerto Natales

Kayaking in the Eberhard Fjord was truly a highlight of our trip. Our guide Paulo was incredible, helping us with equipment and making sure we were comfortable. The serene location with mountains and snow in the backdrop made the experience unforgettable. After kayaking, being welcomed with tea made the day perfect.

Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile

Visiting the Penguin Colony on Magdalena Island was an amazing experience. The penguins were adorable, and the setting was breathtaking. It was a unique opportunity to see these beautiful creatures in their natural habitat, and the tour was well-organized.

Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Nov 10, 2025

Hola Nilsa, hola René!
Thank you so much for your wonderful message. It makes me happy to know that you enjoyed such a long and complete journey across Chile and that you were able to experience the beauty and diversity of our country’s landscapes and people.

It was a real pleasure to help you plan this adventure, and I’m delighted to hear that everything came together so well. I hope the memories you made here stay with you for a long time and that one day you’ll come back to explore even more of this corner of the world!

Un abrazo,
Marcela

Hein was wonderful to work with. Hue was floo...
Vietnam | Oct 21 - Nov 1, 2025

Knut
Knut F.
Seattle, WA | Reviewed on Nov 07, 2025

Hein was wonderful to work with. Hue was flooded & Hoi A was as well. Hein quickly made arrangements for us to go to Denang. She found a a great hotel, guide & Driver.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Dec 08, 2025

Dear Knut,

Thank you very much for taking the time to write a review of your holiday in Vietnam in October 2025.

It warms our hearts to receive such wonderful feedback. I am truly glad that you and your family had a memorable trip, even though the weather in Central Vietnam was quite challenging at times.

We are deeply grateful for customers like you and sincerely hope to welcome you back to Vietnam again.

Thank you!

From Vietnam with love,
Hien

From the start working with Julia on our idea...
Spain | Oct 27 - Nov 4, 2025

B
Brett B.
Newark, NJ | Reviewed on Nov 07, 2025
From the start working with Julia on our ideal trip was flawless. She paid attention to our needs, made suggestions when asked, and was always available to us. Alejandra was also amazing and was able to assist us as things changed at times and she was on top of all of it. This included getting us a private tour at the last minute. Your team and service was top notch and we will surely use you again on future trips and recommend you to friends and family. What a wonderful vacation to Barcelona... Read more

From the start working with Julia on our ideal trip was flawless. She paid attention to our needs, made suggestions when asked, and was always available to us. Alejandra was also amazing and was able to assist us as things changed at times and she was on top of all of it. This included getting us a private tour at the last minute. Your team and service was top notch and we will surely use you again on future trips and recommend you to friends and family. What a wonderful vacation to Barcelona and we have you all to thank for it.

Hotel Review
Yurbban Trafalgar Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Julia Reed
Julia
Julia Reed
Local specialist in kimkim HQ | Replied on Dec 04, 2025

Thank you for your kind review, Brett! We sincerely appreciate your feedback, and we're delighted to hear that you enjoyed your trip so much! Alejandra is an amazing Operations Specialist, and I'm over the moon to hear that our entire team was able to make an incredibly memorable trip for your first time in Spain! I hope this trip inspires you to continue exploring the world and hopefully plan a return visit to my favorite country! 😉

Family trip in Mexico
Mexico | Oct 30 - Nov 6, 2025

Corina
Corina S.
Minneapolis, MN | Reviewed on Nov 07, 2025
Entire trip was flawless, great plans, communication and help the entire time. Will definitely be using KimKim again and thankful for an unforgettable family vacation in Mexico. Read more

Entire trip was flawless, great plans, communication and help the entire time. Will definitely be using KimKim again and thankful for an unforgettable family vacation in Mexico.

Hotel Reviews
The Fives Oceanfront Puerto Morelos
Puerto Morelos, Quintana Roo

Everything was amazing from time we stepped out of our ride. Will definitely be going back!

Authenticity & Character
Location
Beautiful beach and easy walk to stores and restaurants.
Staff
Cleanliness & Comfort
Hotel Fontan Reforma Mexico
Mexico City

Great location, most staff very friendly and helpful, but we were placed on a noisy floor with the rooftop bar club music blaring very late and sometimes did not have hot water.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit a peaceful cenote and enjoy traditional mayan food
Visit a peaceful cenote and enjoy traditional mayan food
Yokdzonot

Beautiful, accessible, and amazing lunch here too!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Chichén Itzá: A Wonder of the Mayan World
Explore Chichén Itzá: A Wonder of the Mayan World
Mexico

Amazing tour and great to have a personal guide to help provide a lot more details!

Quality of Experience
Guides, Drivers and Staff
Very enjoyable long ride due to our great driver David! Also had a very knowledgeable guide during tour.
Transport
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Mexico City

Surprised me about how much I enjoyed it and learned.

Quality of Experience
Guides, Drivers and Staff
Both guides were very educational and helpful
Transport
Museum Palacio de Bellas Artes
Museum Palacio de Bellas Artes
Mexico City

Very beautiful inside and out but if you aren't a visual arts person, this may not be the best activity for you.

Quality of Experience
Guides, Drivers and Staff
Hector was a great guide and very knowledgeable about the pieces and location.
Transport
Tour of historic Mexico City with street food tasting
Tour of historic Mexico City with street food tasting
Mexico City

Daniela waa very friendly and knowledgeable. Got to see a lot of downtown at a manageable pace.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rene Rodarte

Great trip!
Germany | Oct 17 - Oct 30, 2025

Patty
Patty L.
Austin, TX | Reviewed on Nov 07, 2025
The trip started out a little bit rocky. We landed early and got through customs early so our transportation to the hotel was not there yet. Due to construction at the airport, it was unclear where to connect with him since he wasn't there when we arrived but once we found him we were whisked off in a beautiful Mercedes S class car to our hotel. Christoff, our driver pointed out some sights along the way. In Munich, we stayed in the Platz Hotel which was very nice and comfortable and... Read more

The trip started out a little bit rocky. We landed early and got through customs early so our transportation to the hotel was not there yet. Due to construction at the airport, it was unclear where to connect with him since he wasn't there when we arrived but once we found him we were whisked off in a beautiful Mercedes S class car to our hotel. Christoff, our driver pointed out some sights along the way. In Munich, we stayed in the Platz Hotel which was very nice and comfortable and offered amazing breakfasts and was well located near Marienplatz and Vktualienmarkt. There was a mix up with the private walking tour and so we just wandered around on our own but the team gave us a good list of things to see and do. The next day was a tour of Dachau with InMunich Tours. That was an excellent tour and our tour guide, Marcin, was so knowledgeable. It was a sobering experience but very important to see. The next day, we rented a car from Avis which went smoothly and drove to Garmisch. What a beautiful drive! The fall foliage was in full bloom! We stayed at the Hotel Zugspitze which was another very nice hotel with a spa, swimming pool, sauna, Michelin restaurant and lovely breakfast. It was well situated in town and had a view of Zugspitze. The cog train and cable car ride were very picturesque although a little scary for me since I have a fear of heights! The view from the top made it all worth it though! The next day we drove through the beautiful countryside to Neuschwanstein. I wish we had known ahead of time about the climb up the hill. It took longer to get up there than we had anticipated. We almost didn't make it to the tour but it was worth the run up the hill! We visited Linderhof Castle the next day and it was beautiful as well! Onward to Salzburg. The train ride was comfortable and uneventful. Our hotel Dorint was an easy walk from the train station and close to the old town of Salzburg. We walked through the old town and took the funicular up to the fortress where we had excellent views of the city. The following day we had a tour with Fritz from Edelweiss Tours to The Lake District and Hallstatt. He was excellent showing us all the sights along the way to Hallstatt and pointing out things we should do while we were there with our free time. The museum there is very interesting. The following day we toured also with Edelweiss but this time, our guide was Shiva. He took us to Durrbeerg Salt Mine, Berchtsgaden and King's Lake. A great tour to learn about salt mining! Then we headed to Salzburg which was a little confusing because we started on a train then transferred to a but for a couple of hours and then back to the train but finally made it to our next hotel The Archibald at the Charles Bridge.
Another well located and comfortable hotel. We had a Prague city tour with Miriam from Insight Cities where she pointed out all the highlights of the Old Town and New Town. She gave restaurant recommendations, told us of tourist traps to avoid and gave us a good explanation of how to tell time with the astronomical clock. The next day we went to the Clementium and Baroque Library. Really interesting but beware, there are A LOT of stairs! We went on a Prague food tour with Klara from Taste of Prague where she took us all around New and Old Town where we tasted local food and drinks as well as some from other parts of the world. Klara was very passionate about food and drinks! We had a driver take us back to Munich because the train tracks were under construction. It was a very pleasant drive with our driver Joseph. For our last leg, we stayed at Hotel Torbrau. Also well located and comfortable! We did a Munich walking tour with Elisabeth of Discover Munich.She did a great job showing us her favorite places and passageways through the Old Town. We had another beautiful S class Mercedes to take us to the airport the next day for our flight home!

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Nov 10, 2025

Dear Patty,

thank you a lot for this detailed and amazing review! I appreciate all the details you gave!

I was really happy to create this wonderful trip for you! To know you enjoyed as much as could your trip and that you loved it, is a great gift for me!

Your pictures are amazing! We can you had a really great time!

Thank you a lot and I wish all the best,
Lucie

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