Kimkim Trip Reviews

Our Kim Kim Team did a terrific job in working with us prior to the trip to drill down and figure out fun activities that my wife and I would enjoy during a 12 day trip to Florence, Rome and the Amalfi coast in Italy and then stayed in constant contact throughout the trip to respond to questions and handle unexpected issues. They had great recommendations for dining and also for "fill the gap" activities during our free time. Right off the bat, they were helpful as our departing flight was delayed which necessitated rebooking tickets for the connecting train from Rome to Florence. Using their very convenient app, i messaged Kim Kim about the delay before we left the US. When we arrived in Rome, the rebooking had already occurred and the pdf tickets were attached in the app. They also reached out just to touch base through the trip and the time difference was not an issue. When we had a miscommunication on a 9:00 meeting in Rome, i got a immediate response in my app within five minutes of sending a text. Very impressive monitoring of messages from their clients and really convenient app with a detailed itinerary that i referred to often throughout the trip. . And while i am comfortable finding my own transportation overseas i have to admit, having a driver arranged for transportation from the train station in Naples to our Sorrento hotel was well worth the cost. Kim Kim was also very helpful in canceling a few of our activities we had previously signed up for when we encountered an unexpected issue (broken toe!) and were great about recommending suitable alternative activities Both my wife and i appreciated the "hands-on" approach from the entire Kim Kim team and we both felt they were invested in making my wife's 70th birthday trip a memorable one.

We had a very enjoyable and a deep dive into the fascinating history of Turkey. We appreciated experiencing the iconic sites of Istanbul: Blue Mosque, Topkapi Palace (Harem), Haghia Sophia and Hippodrome. In Cappadocia to experience the Goreme Valley Monastery, Derinkuyu Underground city and the unique geological formations and balloon ride. In the Aegean region Urlice Vineyards, Ephesus, Aphrodisiacs, Hierapolis and Pamukiale. Experiencing the port city of Fethiye and while on the boat to visit Butterfly Valley, Oludeniz (Blue Lagoon), St Nicholas Island, Kas, Sunken City and Kekova. Around Antalya to visit Myra, Phaselis, Perge and the incredible theater in Aspendos. We enjoyed staying in the old town of Antalya.
Zehra, our travel consultant, was very knowledgeable and helpful in putting together the trip we wanted and getting us off the beaten path. Despite a few delays on flights the entire trip went smoothly, and we were in contact with Zehra at each phase of the trip. The trip was more costly than I anticipated but when you consider it was a private tour for 3 weeks, the vehicle travel and the days we were with guides, the cost is understandable.
All the guides were very knowledgeable and professional. I would point out that guides Uraz Nehir and Mustafa Sahun were exceptional. Good safe drivers are essential. Most of the drivers were very careful. The drivers in Istanbul were too fast for our liking and the one on arrival in Antalya was replaced after the first day because of his driving habits. Ahmed, our driver from Izmir to Fethiye, was exceptional. He was professional, very careful on the road and was very mindful of our well-being. He was also the only driver which spoke some English.
The accommodations were mostly lovely boutique hotels with hotel reception staff which were very friendly and helpful. The Richmond Pamukkale Thermal was the exception in being a massive tourist hotel that was not as pleasant as our other hotels.
The boat trip was great despite the occasionally cool and windy conditions. It was about the right number of days. The beauty and history of the coast was impressive. Something that we appreciated very much was the flexibility of the daily activities to meet our preferences. For example, Judi saw a poster with the cliff tombs of Myra. Our guide was receptive to seeing Myra and Phaselis when we disembarked from our boat trip on the way to Antalya.

Hotel Reviews

Ruin Adalia

Antalya

The location and layout in the middle of old town Antalya is impressive with the ruins under the courtyard. Rooms are large. Staff very helpful. The rooms are in need of some maintenance.

Authenticity & Character

Very impressive courtyard and ruins underneath it

Location

In the old town of Antalya

Cleanliness & Comfort

Very helpful

Marina Boutique Hotel

Mugla

An interesting but strange location in the middle of a ship yard

Authenticity & Character

Location

Staff

Staff was very helpful

Cleanliness & Comfort

Richmond Pamukkale Thermal

Denizli

Too big and impersonal

Authenticity & Character

Everything except the hot springs

Location

Next to Pamukkale

Staff

Cleanliness & Comfort

LaVista Boutique Hotel & Spa - Boutique Class

Kusadasi

Authenticity & Character

Location

The hotel was on a hill overlooking the ocean on the edge of the city.

Staff

Cleanliness & Comfort

Fresco Cave Suites & Mansions - Special Class

Urgup

Very helpful staff, excellent breakfast, very interesting and unique hotel architecture.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sirkeci Mansion Hotel

Istanbul

Great location, very helpful staff

Authenticity & Character

Interior and exterior of the hotel

Location

Staff

Very helpful on answering any questions

Cleanliness & Comfort

Activity Reviews

Exploring Antalya & Historical Sites

Antalya

Sites were amazing

Quality of Experience

Guides, Drivers and Staff

Impressive guide

Transport

Fethiye to Olympos Blue Cruise - Day 4

Turkey

Guides, Drivers and Staff

Guide is very impressive, driver was not

Fethiye to Olympos Blue Cruise - Day 2

Turkey

Cold and windy during the night

Quality of Experience

Good day visit

Food

Fethiye to Olympos Blue Cruise - Day 1

Turkey

Quality of Experience

Food

Guides, Drivers and Staff

Boat staff was great, very professional and helpful

Transport

Boat was beautiful

Explore Hierapolis & Visit Travertines in Pamukkale

Pamukkale

Quality of Experience

Guides, Drivers and Staff

Drive to Pamukkale via Aphrodisias Ancient City

Turkey

Quality of Experience

Guides, Drivers and Staff

Transport

Very Safe driver

Full Day Tour of Ephesus and Region

Turkey

Quality of Experience

Guides, Drivers and Staff

Guide was good but not as experienced as other guides

Transport

Visit Urlice Vineyards at Urla including lunch

Turkey

Great to talk to the owner and experience the wines with food

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Exceptional driver

Visit to Derinkuyu Underground City & Explore area

Cappadocia

Quality of Experience

Guides, Drivers and Staff

Explore The Landmarks of Cappadocia

Cappadocia

Guides, Drivers and Staff

Guide was very impressive and knowledgeable

Transport

Safe driver

Cooking Class & Dinner in Cappadocia

Cappadocia

Nice to be with a family

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Istanbul Walking Tour

İstanbul

Quality of Experience

Iconic sites

Guides, Drivers and Staff

Guide was very knowledgeable

Father- daughter Iceland trip

We had a wonderful time experiencing the geologic wonders and friendliness of Iceland.

Noga was our primary contact in preparing our trip.
She did an amazing job and was in regular communication with us for our father-daughter trip to Iceland.
Noga was flexible in rearranging 2 travel days to better utilize our time.

Nick was our contact while we were in Iceland and was quite helpful when events beyond his control occurred. - cancellation of glacier snowmobile trip.
- we were disappointed in this cancellation and were surprised that the snowmobile outfitter would cancel because " the number of reservations for that day were not enough". I would suggest using a different snowmobile outfitter.
My prior experience with snowmobile adventures had been that the excursion took place whether all reservations were filled or not.

The accommodations were quite nice and very comfortable.

Some special highlights included the breakfast convenience, hikes through Skaftafell and Svartifoss, Reynisfjara black sand beach, Reykjavik, and Myavtn geologic wonders.

We would highly recommend Kimkim for Iceland trip planning.

Tom Tulisiak
Leann Tulisiak

Hotel Reviews

Skuggi Hotel by Keahotels

Reykjavík

Berjaya Hotel Akureyri

Akureyri

Vogafjós Farm Resort

Myvatn

Hotel 1001 Nott

Egilsstadir

Hali Country Hotel

Hali

Hotel Katla by Keahotels

Vík

The Greenhouse Hotel

Hveragerdi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Explore Reykjavík

Reykjavík

Icelandic Food Walk

Reykjavík

Explore Akureyri

Iceland

Husavik

Iceland

Geological Wonders of Lake Myvatn

Iceland

GeoSea Geothermal Sea Baths Experience

Iceland

Whale Watching Safari by Traditional Boat

Iceland

Explore Djúpivogur

Iceland

Vestrahorn Mountain

Iceland

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat

Iceland

zodiac boat excursion canceled due to high winds

Jökulsárlón Glacier Lagoon and Diamond Beach

Iceland

Hike from Skaftafell to Svartifoss Waterfall

Iceland

Explore Vík

Iceland

Reynisfjara Beach & Reynisdrangar Columns

Iceland

Dyrhólaey Arch and Cliffs

Iceland

Skogafoss Waterfall

Iceland

Seljalandsfoss & Gljúfrabúi Waterfalls

Iceland

Gullfoss Waterfall

Golden Circle

Geysir Geothermal Area

Golden Circle

Hike to Reykjadalur Hot Springs

Iceland

Þingvellir National Park

Iceland

Blue Lagoon Premium Admission

Iceland

Vök Baths Experience

Iceland

We had the most wonderful trip to Portugal thanks to Kim Kim and our planner Hector!!
He did a great job by giving us plenty of time in three different locations and a wide range of experiences. Probably our favorite was a winery that ended up being so much more than we could have guessed! The hotels were nice and all very different from each other. Check in processes were seamless. The only thing I would have changed was to go with his original hotel recommendation in Evora (we chose to downgraded for pricing). I have used other travel planning services in the past and was not nearly as impressed. You even get an app to keep you on target! We’ll use them again and again!

Hotel Reviews

Lagos Avenida Hotel

Lagos

Our room was spacious by European standards and very comfortable. The patio was nice and the rooftop pool was awesome, beautiful views! The restaurant was also very good and this hotel has an amazing included breakfast; not just a buffet but menu ordering. A very easy walk to the harbor.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Évora Olive Hotel

Évora

Our room was very tiny and I didn’t love the concrete floors. It was very clean though and had a mini fridge. The lobby is beautiful and the restaurant is quite good. If we had an upgraded room I think I would have enjoyed it more

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lisboa Plaza

Lisbon

Our room was very big for European standards and included a mini fridge. The hotel is a bit older but comfortable and everyone was very nice. The fifth floor terrace to hang out on was spacious and beautiful. An easy walk to all the riverfront activities and restaurants.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Wine Tasting & Lunch at a Portuguese Quinta

Portugal

You will not leave hungry! Multiple courses paired with wine and all very good. A small tour after

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wine and Gourmet Experience in Alentejo

Portugal

This was such an incredible experience, probably our favorite of the trip. Without giving away too much this is far more than a normal winery visit

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Lisbon with a Local

Lisbon

Very informative way to get to know the city

Quality of Experience

Guides, Drivers and Staff

The Soul of Lisbon: Fado Dinner Experience

Portugal

Wow! What a welcome to Portugal. The food was amazing, the music was magical, and you got unlimited wine; can’t beat it!!

Quality of Experience

Food

Guides, Drivers and Staff

We could not have been happier with our trip to Peru. We worked with Anne and Jesus in planning the perfect trip which included multiple hikes and interesting tours. We loved Blanca who took us on a walking food and art tour in the Barranco district in Lima that was incredible. The best ceviche we have ever tasted. And we can't say enough about our guide Edwar who guided us through Cusco's history, the Sacred Valley, the short Inca trail and Palcoyo Rainbow Mountain. He was knowledgeable, upbeat and took great care of us. He felt like family by the end of our 8 days touring with him. Peru was so beautiful and we hope to make it back.

Adam provided me with a tailored experience featuring everything I told him I wanted to see. He made reservations and the most adorable and comfortable hotels which had incredibly friendly staff. He provided detailed maps each day for me to follow and offered many optional sites tailored to my interests. I feel like I truly immersed myself in Iceland and was able to experience everything it has to offer.

Travel agent Valentine was very friendly, professional and accommodating.
All transfers/ car service were very punctual and professional. Stewart in Edinburgh provided us with nice commentary of the city on the way in from airport.
Circus Hotel in Berlin was very centrally located - close to public transportation, surrounded by many restaurants and within reasonable walking distance to many major sights. However, the staff was not as service oriented or attentive as expected. The included breakfast was average and the service below par. The room was clean and good sized, but a bit dark.
Hotel du Vin in Edinburgh was excellent! Very charming, clean, large room and very centrally located by the royal mile. The staff was great, very friendly, professional and service oriented. Ex. Our departure time was at 6am before restaurant was open so the reception person offered us coffee and the restaurant manager prepared a bag w freshly baked croissants n pain au chocolates to take on our ride to airport.
Tour guide in Berlin was very thorough, knowledgeable and a wealth of information- hit all the major sights in the city and gave us excellent historical information.
The 3 hr. tour in Potsdam was a waste of time- it tired us out - should not have requested the tour. our tour guide Alex, although friendly was boring and just talked for 3 hours. It would have been a better experience to walk through the charming city, maybe 1 hr, and proceed to the grounds of the Sans Soucis palace to explore the gardens and other buildings there. The palace tour was wonderful and we were glad to have tickets to that included visit to the whole venue.
Tour guide Kate in Edinburgh was excellent! She was friendly, had a wealth of historical and anecdotal knowledge of the city and thoroughly covered all major sights. Really enjoyed our 3 hours with her.
The Johnny Walker Whiskey and Chocolate experience was a lot of fun! My husband enjoyed the scotch tasting and I loved the chocolate! We enjoyed hearing about the history of the company and how whiskey is made. Had something to eat at the cafe at top of building which was delightful!

Hotel Reviews

Circus Hotel Berlin

Berlin

Authenticity & Character

Location

Staff

See my full review

Hotel du Vin & Bistro Edinburgh

Edinburgh

Charming, friendly professional staff, centrally located.

Authenticity & Character

Location

Staff

On departing day, restaurant wasn’t yet opened, but they offered us coffee n restaurant manager prepared us a bag w fresh out of the oven croissants to take on our ride to airport.

Cleanliness & Comfort

Activity Reviews

24/7 assistance in case of emergency

Scotland

Not used but good to know we had someone in case help was needed

Transport

Johnnie Walker - whisky & scottish chocolate tasting

Edinburgh

Lots of fun

Quality of Experience

Guides, Drivers and Staff

Sites and Insights: Edinburgh Welcome Tour

Edinburgh

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Edinburgh

Edinburgh

Quality of Experience

Guides, Drivers and Staff

Transport

Potsdam Private Tour (Private/3hours)

Berlin

3 hours was too long- it’s is charming but everything is rebuilt nothing historical. Should have been advised against it

Quality of Experience

Guides, Drivers and Staff

Transport

Berlin Introduction

Berlin

Quality of Experience

Guides, Drivers and Staff

Berlin Welcome Card (4days)

Berlin

Quality of Experience

Guides, Drivers and Staff

Transport

Almost all the activities were amazing except the boat ride in Marsalie. That event should have been canceled. Very heavy wind and rocky boat. Everyone was soaking wet. Not enjoyable and we went back to shore early. Also, whoever books the tours is not putting our names down. Problem on boat trip as well as dinner in Lyon. The guide in Marsaie for walking tour was a highlight as well as trip to Eze and Monaco. All the drivers were excellent. We enjoyed all three wine tours. We also enjoyed the cooking class in Aix. She was tremendous 5 star performer.

Hotel Reviews

La Villa Nice Promenade

Nice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Maisons du Monde Hôtel Marseille Vieux Port

Marseille

Authenticity & Character

Location

Ok

Staff

Cleanliness & Comfort

Hotel de Cambis

Avignon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Collège Hotel

Lyon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Boutique Hotel Cezanne

Aix-en-Provence

Terrific boutique hotel. Just what we expected.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

E-bike tour in Lyon

Lyon

We did not do this activity. Too difficult to operate e-bikes.

Half-Day Afternoon Cruise to Calanques National Park - small group

Marseille

Started out with tour operator not showing our reservation. Reservation made in name of tour coordinator with no reference to our names. Should have been an indicator. Very windy and boat rocky. Could not get to areas we were supposed to go. Should have been canceled.

Quality of Experience

Guides, Drivers and Staff

Transport

Provençal Market Visit & Cooking Workshop

Aix-en-Provence

Fantastic! Highlight of the trip.

Quality of Experience

Food

Restaurant | Food & Wine Pairing in Aix en Provence (4 dauphins menu)

Aix-en-Provence

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Highlight of Provence : Chateauneuf du pape & Luberon with wine tasting

Avignon

Quality of Experience

Guides, Drivers and Staff

Transport

Full-day guided tour to Nimes, Uzes and Pont du Gard

Avignon

Uzès was incredibly beautiful. Loved it. Monte Carlo was terrific. Enjoyed a James Bond martini and saw the racetrack.

Quality of Experience

Guides, Drivers and Staff

Transport

Bistronomic diner in Avignon

Avignon

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-day Wine Tour - Northern Rhone Valley

France

Quality of Experience

I’m

Guides, Drivers and Staff

Transport

Local Bouchon Lyonnais Diner

Lyon

Kim Kim agent did not put reservations in our name so we did not enjoy experience on day scheduled. We did work it out with restaurant and had an amazing meal.

I was very pleased with the effort given by Gormunder and the Kimkim team to not only plan a very organized and thoughtful trip but they also adjusted to last minute flight changes to re-set portions of the schedule. The restaurant recommendations were excellent, the hotels selected offered a wonderful experience, the itinerary and time of driving was super helpful, and insight of where to park and what activities you could do after the main stops was insightful and added dimensional joy to the trip. I would certainly book with them again. Shoutout to Gormunder for being present and available with any questions we had. His responses were very timely and helpful.

Loved the hotel and its location to really cool places in France! The pickups were also great and weather was beautiful!

A few suggestions for others:

The walk to Tower from Latin quarter was more like 1hr-30 minutes, we took uber back. We’re in great physical shape to do it except we almost missed our scheduled time slot.

Also, meet up with our guide for Luve tour was a miss and could’ve been improved. Another tour-guide saved the day and got on the phone to help us get to proper location.

We did not get to tour the steps up to Notre Dame towers, this could’ve been arranged if we had been more informed of our options.

Perfect hotel, perfect location, more casual “local” restaurants recommendations next time. We loved ARTABAN restaurant just steps away from hotel.

The City Tour was the highlight of our trip- we loved it! Finally, the drivers from train station and to Airport were excellent!

We will use Kimkim again!

Thank You,
Mike/Cathy

Alfonso was responsive and helpful with planning the trips. Gabriella a d Marta, the guides for the Alhambra and Ronda respectively, were really fantastic. There was some contradictory and outdated information in some descriptions in our final itinerary that led to some confusion while on the trip, but Alfonso and his team were responsive in answering our questions and providing clarity.

Activity Reviews

Private Walk in Ronda

Ronda

Marta, the tour guide, was fantastic!

Quality of Experience

Guides, Drivers and Staff

Guided Alhambra & Generalife Visit

Granada

Gabriella, the tour guide, was really great!

Quality of Experience

Guides, Drivers and Staff

We had very few ideas of what we could or should visit in Colombia. Margoth, the local specialist, helped us work out a most satisfactory experience and even made it easy to visit a friend in her home outside Medellin. We had a great time, felt well taken care of always and enjoyed getting to know more about this beautiful and friendly country. We had a specific driver and guide for each area we visited and each was knowledgeable and helpful. The trip could not have gone more smoothly!

Hotel Reviews

Hotel Capellan de Getsemani

Cartagena de Indias

There was a lot of city road work going on while we were there, but Hotel Capellan served as an oasis from that, cool, comfortable, right in the heart of the city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Senda Watapuy

Santa Marta

A piece of paradise right outside Tayrona National Park. A pleasure to visit in its own right.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Cielo Hotel

Medellin

Beautiful hotel in the heart of a beautiful city - clean and attentive!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Depart Colombia

Colombia

Walking Tour of Cartagena Highlights (Old City)

Colombia

Tayrona National Park Tour

Colombia

Welcome to Colombia!

Colombia

Rum Tasting with Chocolate Pairing

Cartagena

Half-Day Coffee Farm Tour

Medellín

The Best of Medellín City Tour Highlights (with Comuna 13)

Colombia

Minca Tour with Local Cacao Farm and Marinka waterfalls

Colombia

Loved getting to see the farm and the view was spectacular. A true gem.

We enjoyed our interactions and the service provided by KimKim and our local specialist, Kathrin for our New Zealand adventure. Kathrin was able to plan a great trip for us, within our budget, and was very responsive when we needed to contact her before and during our trip. KimKim kept us notified of how to contact them during the time their offices would be closed due to a national holiday during our stay.
Highlights of our three week trip were the Newton Heights B & B in Akaroa, where we were treated very well by hosts Gail and Brendan in their beautiful and well appointed B & B, The Starlight Gourmet Kayak Tour - Glowworm Caves - our guide, Aaron, was knowledgeable, friendly and helpful, and the time we spent in Aoraki, which included the Tasman glacier terminal lake cruise - the Glacier Explorer staff were all professional, friendly. informative and helpful.
The longest time we stayed in any one place was two nights. We wanted to see as much of the country as we could during the time we had. The only thing we would do differently would be to stay longer in a few of the locations.

After using Anita to help us book our Portugal/Spain trip last year, I knew we had to use her again for our Italy trip this year. I told her the different cities that we wanted to visit and she made a customized itinerary to fit our trip. This was especially difficult since we had four families and one infant. After a few iterations, she was able to put the perfect trip together. The app was extremely helpful because it told us where we needed to be, at what time, and who was going to pick us up. I don’t think we will be booking another trip without KimKim and Anita.

Hotel Reviews

Be Mate Apartments

Rome

Really beautiful apartment with plenty of amenities. The only thing that took away from this place was that they are building a metro station right outside and they were doing construction around 6 am every morning besides the weekend.

Authenticity & Character

Location

A lot of construction happening across the street. Woke us up at 6 am every morning.

Staff

Very responsive host

Cleanliness & Comfort

Horto Convento Florence

Firenze

This was a great location. We could get to every place within 15-20 minutes of walking.

Authenticity & Character

Location

Away from the crowded parts but close enough that we could walk to wherever we needed to go

Staff

Cleanliness & Comfort

Hotel Canada Urban & Chic

Cozy and close to the airport which is what we needed for our quick stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hands-On Roman Pasta Cooking Class in the Historic Jewish Quarter

Rome

This was such a fun class! Our instructor was amazing and we loved all of the food we made. I would highly recommend this tour.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Beneath the Eternal City: A Journey Through Rome’s Catacombs & San Clemente

Rome

The most surprising tour for me. I didn’t know about the catacombs and it was such an interesting tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Rome Unearthed: Guided Walk of Colosseum & Ancient City

Rome

One of the most impressive tours we did in all of Italy. It is truly incredible how big the colosseum is. The ancient city was also a great addition to this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Discover the Vatican: From the Museums to the Sistine Chapel

Italy

This was another tour that could have easily been a whole day. There were so many pieces to see and there were rooms upon rooms of amazing artwork.

Quality of Experience

Guides, Drivers and Staff

Transport

Masters of the Renaissance: A Journey Through the Uffizi

Florence

I wish we had more time on this tour. It was so good and there are so many things to see.

Quality of Experience

Guides, Drivers and Staff

Transport

Excursion to Tuscany: Chianti Winery Visit & San Gimignano

Florence

Such a fun trip. One of my family’s favorites. We had two stops which was plenty. We learned a lot about the vineyards and sampled so many types of wines.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Ligurian Excursion: A Full-Day Escape to Cinque Terre

Florence

It was worth the trip but it is about two hours away. We felt a little pressed for time in each town. I think it would be better if we only visited two places instead of three

Quality of Experience

Guides, Drivers and Staff

Transport

Florence on Foot: Michelangelo’s David & Duomo

Italy

The best tour you can do in Florence!

Quality of Experience

Guides, Drivers and Staff

Transport

The Best of Milan Guided Walk

Italy

This was perfect for us since we only had an an afternoon in Milan.

Quality of Experience

Guides, Drivers and Staff

Transport

We hit the ground with enthusiasm and excitement and were not disappointed. The accommodations were perfect for us with The Niche in Athens being our favorite. The reception and staff at all of our stays made us feel warmly welcomed and well supported. Hiking the Imbros Gorge on Crete was a stunning experience and we enjoyed eating, shopping and exploring the charming town of Chania. On to Santorini! We loved Hotel Keti and the staff. The many steps kept us in shape for our long walk from Fira to Oia. It was a challenge but we would to it again! Santorini Sea Kayak provided us with a wonderful and entertaining day of paddling and spectacular views along the coast. Adonis and Nolan were the best guides ever! We were also treated to a homemade lunch.

Naxos was a treasure and a sweet change of pace. Although the winds were gusty and it was a bit chilly we stilled loved the island. One of our favorite tours was with Natural Cultural Tours. Our guide Christos was over the top fun, knowledgeable, and entertaining. Sadly we said goodbye the Greek Islands as we headed back to Athens and our long journey home. Thank you Kim Kim for giving us this opportunity!

Activity Review

Private Countryside Walk: Naxian Villages & Local Food

Naxos

I can’t say enough about how incredible our trip to Greece was — and a huge part of that was thanks to Siena and the entire team at KimKim. From start to finish, everything felt seamless, thoughtful, and so well planned.

Even the rainy weather during our Acropolis & Mythology Walk in Athens couldn’t dampen the experience. Our guide, Michael, was hilarious, engaging, and incredibly knowledgeable. Our Delphi day trip was equally memorable, and the lunch stop on the drive home — arranged by our driver Chris — ended up being one of the highlights of the entire trip.

In Chania, our History & Foodie Tour was absolutely delicious (and VERY filling), and our guide Aria was genuinely lovely. We were also lucky enough to have Nikos as our guide for both the Milia Mountain wine & olive oil tasting and the Balos Lagoon/Falassarna Beach tour — and he was truly exceptional. He had such a warm, welcoming energy that he made both excursions feel relaxed and personal. We also met wonderful people on each of our small group tours, which made the experience even more special.

Eva at the Alcanea Boutique Hotel was beyond kind and accommodating. The suite was beautiful, and the location honestly couldn't have been more perfect.

One thing I especially appreciated was how supported we felt the entire time. Having contacts for every transfer and knowing KimKim was available if anything went wrong made traveling abroad feel easy and stress-free.

I would HIGHLY recommend KimKim to anyone planning a trip. We made memories we’ll never forget — and I know we’ll absolutely use them again in the future.

Laurent set up the most incredible trip for us! All of the accommodations he booked were top tier. He put together a trip that was truly tailored to our interests and what we wanted to do, all while staying within budget and still providing luxury experiences. We loved the private tours that were set up for us to learn about history and cultures of the towns we were in. We also had the best time at our glamping experience in Lake Bled. Truly the best trip!

Hotel Reviews

Hotel R Palazzo

Dobrota, Kotor

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lapad

Dubrovnik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ribno Alpine Resort - Luxury Glamping

Bled

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Sanje ob Soči

Bovec

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mrak 4*

Ljubljana

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Boat trip in Kotor's Bay

Slovenia

Quality of Experience

Guides, Drivers and Staff

Transport

Private Walking Tour of Dubrovnik

Dubrovnik

Quality of Experience

Guides, Drivers and Staff

Transport

Planning a pilgrimage as meaningful and complex as the 88 Temple Pilgrimage in Japan requires extraordinary coordination, care, and expertise — and our travel specialist Angel, exceeded every expectation.

From the very beginning, every logistical detail was handled with precision and professionalism. The itinerary was thoughtfully organized, transportation was seamless, hotel arrangements were comfortable and perfectly located, and every reservation — from temple visits to dinners — was flawlessly executed. The timing throughout the journey was exceptional, allowing our group to experience the pilgrimage deeply without ever feeling rushed or overwhelmed.

What truly made this experience unforgettable was the incredible team assigned to accompany us. Every member of the support staff was attentive, knowledgeable, kind, and deeply committed to ensuring our group felt supported throughout the pilgrimage. Their cultural understanding, patience, and ability to anticipate our needs created a sense of ease and trust that allowed us to fully immerse ourselves in the spiritual and personal aspects of the journey.

The dinner experiences were another highlight — beautifully selected venues that introduced us to authentic Japanese cuisine while also accommodating the needs of our group with care and thoughtfulness. Every day reflected an extraordinary level of preparation and attention to detail.

Coordinating a large group on a pilgrimage of this scale is no small task, yet everything felt effortless because of the dedication and excellence behind the scenes. We are profoundly grateful for the care, professionalism, and heart that went into creating this once-in-a-lifetime experience.

I would recommend this agency and Angel as the best team without hesitation to anyone considering a pilgrimage or group journey in Japan. Their expertise transformed an already meaningful trip into something truly extraordinary.

we had a great trip to Guatemala and Belize. What two lovely countries with som much culture. Definitely worth a trip. Antigua (with the various day tours), Tikal and also Xunantunich and Caye Caulker in Belize.

The local travel agents, did a fantastic job, were always available and responded to our needs and requests. When we didnt like a hotel (as it just didnt look as advertised) they found an alternative..

If there is one thing i would wish for it is that there were better hotels - which were never offered to us (we had originally said we prefer 4 star but ended up largely with what i would call mid to lower end 3 star. We did on our own when there see better hotels and would have loved to book them (some were the same price eg., in caye caulker) or at least have the option.

Everything from start to finish was wonderful. Ariel helped us plan our trip and he was very responsive to our questions and requests! His communication with us throughout our trip was excellent. We began our trip in Quito. Our driver, Cristobal, was very helpful. He gave us suggestions for things to do in the city, and types of Ecuadorian foods to eat. More significantly, he walked us through the airport to get us to the Galapagos - customs, check in, and location of the security gate for our flight. Once in the Galapagos we had outstanding guides and Kimkim boots on the ground help. In San Cristobal, Ian made sure we were at the right places and on time. In Santa Cruz, Viviana gave us an outstanding Highland Tour. We’d highly recommend this tour as you can get up close to the giant tortoises in their natural environment. Scuba Iguana was an outstanding dive outfit. Our dive guides, Gabby and Kike, were awesome. We’ve dove in multiple places around the world and we’d say that Scuba Iguana was the best thus far - and we thought the others were good too! Staff is friendly and fun. They make a point of knowing your name, comfort level, and help every step of the way. We felt spoiled. While in Santa Cruz, my husband came down with a bad bacterial and viral infection that left him very dehydrated. We couldn’t have navigated this issue without the help of Kimkim boots on the ground. Many thanks to Diego, Veronica, and Tatiana for helping with Spanish translation, rearranging our stay, and ensuring we were well taken care of throughout a stressful situation. I will definitely work with Kimkim again on future trips.

Hotel Reviews

La Isla Hotel

Puerto Ayora

Clean and comfortable. Breakfast each morning was very good. Centrally located with many attractions within walking distance. Staff was very helpful and friendly. Loved the shower - it’s huge!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Galapagos Sunset Hotel

Puerto Baquerizo Moreno

Centrally located and close to many attractions

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Casona de La Ronda

Quito

Small boutique hotel with outstanding service. Clean and comfortable, friendly staff. We had a great breakfast at the hotel and dinners were wonderful too!

Authenticity & Character

Loved the architecture

Location

In the heart of the historic district and walking distance to many sights.

Staff

Cleanliness & Comfort

Activity Reviews

Discover Isla Pinzón & Playa La Fé

Puerto Ayora

Scuba Diving - Another day to dive in Santa Cruz

Galapagos Islands

Scuba Diving - Another day to dive in Santa Cruz

Galapagos Islands

Hammerheads!!

Scuba Diving - Day Trip from Santa Cruz

Galapagos Islands

Scuba Iguana is a top notch dive outfit. Highly recommended!

Quality of Experience

Guides, Drivers and Staff

Gabby and Kike were super! The captain of the boat, Enrique, was very good. Jose helped out with dive gear, snacks and lunch- outstanding.

Excursion to an uninhabited island

Galapagos Islands

Highlands of Santa Cruz Island

Galapagos Islands

Fun to see the giant tortoises in their natural environment.

Quality of Experience

Food

Outstanding!

Guides, Drivers and Staff

Viviana was very knowledgeable.

Transport

Snorkel at Kicker Rock (Leon Dormido)

Galapagos Islands

Quality of Experience

Certainly not the fault of the guides - visibility was not great. Make sure you don’t go when there’s a full moon. Apparently it impacts what you can see.

Food

Guides, Drivers and Staff

Transport