Kimkim Trip Reviews

4.8
Based on 21,824 ratings
Read 21,824 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing 19 days in Vietnam & Thailand
Vietnam | Jun 18 - Jul 6, 2026

Ana
Ana R.
Mexico City, CDMX, Mexico | Reviewed on Jul 08, 2026
I had the most amazing 19 days traveling in Vietnam and Thailand.
This is my third time booking through KimKim, and my first with Realistic Asia and I am very pleased with the whole experience.
Lucy did a great job with the planning, and Long was amazing at finalizing, executing the plan and following through. Everything was tailored to my needs, the logistics were 10/10, and I was always taken care of.
The hotels they chose were in good locations, their drivers were always on time and...
Read more

I had the most amazing 19 days traveling in Vietnam and Thailand.
This is my third time booking through KimKim, and my first with Realistic Asia and I am very pleased with the whole experience.
Lucy did a great job with the planning, and Long was amazing at finalizing, executing the plan and following through. Everything was tailored to my needs, the logistics were 10/10, and I was always taken care of.
The hotels they chose were in good locations, their drivers were always on time and polite, the activities were the type of things I love doing while traveling.
This time I traveled by myself and felt safe the entire time, plus I never felt the need to worry about anything, as everything was already taken care of.
I'm very thankful to everyone on the team, Long especially, for making this an amazing journey.
I'm sure I'll be in touch again soon.

Hotel Reviews
Chanalai Romantica Resort
Phuket

Super friendly staff. The location was ok, where most hotels are. Very near the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Chai The Colonial Hotel & Spa
Chiang Mai

Loved staying here. It was a good location, very nice spa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silom Serene Hotel
Bangkok

Beautiful hotel, confortable and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acnos Hotel

This hotel is ok, a bit old and outdated, but clean and well located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Saga Hotel Hoi An
Hoi An

My favourite hotel of this trip. Loved it here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doris Cruise

This was my least favorite place to stay. I only stayed for one night, and while I was getting ready to check out I was looking through the room to make sure I wasn't leaving anything behind only to find trash under the bed... not only was it dusty there was a plastic bottle, a tissue and a Qtip. I felt very disgusted knowing the room I slept in hadn't been clean before. The walls were also dirty and the soap dispensers empty. I left this feedback while checking out and the staff approached me, apologised and didn't charge me for one drink I had. They took notes and photos and assured me they would work on improving, which I do appreciate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hong Ngoc Dynastie Hotel & Spa
Hanoi

Super friendly staff. I really liked this location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half day Chiang Mai City Tour with Tuktuk (N)
Half day Chiang Mai City Tour with Tuktuk (N)
Chiang Mai

Cool tour. Got to see the city, learn about it, make a ring. My guide was very sweet and super knowledgeable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Ha Long Bay

Nice views

Quality of Experience
Guides, Drivers and Staff
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Useful

SkyWalk - Full Day at Elephant Nature Park
SkyWalk - Full Day at Elephant Nature Park
Chiang Mai

Beautiful experience. So important to know it's an ethical park and everything is done with the elephants' wellbeing in mind.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maeklong Railway Market and Damnoen Saduak floating market  - Half-day
Maeklong Railway Market and Damnoen Saduak floating market - Half-day
Bangkok

Lots of fun. The guide knew a lot of locals so that made the experience better.

Quality of Experience
Guides, Drivers and Staff
Transport
Colors of Bangkok - Joint in group
Colors of Bangkok - Joint in group
Bangkok

Very fun day! Got to see a market, had great food, biked, learned about the culture. I really liked this day.

Quality of Experience
Guides, Drivers and Staff
Transport
Cham Island Full day Snorkeling tour
Cham Island Full day Snorkeling tour
Hoi An

It was ok, but too crowded and too far for me. You spend a lot of time getting there, so if you don't love it, it doesn't feel like it's worth it. The snorkeling spot wasn't that good... there wasn't too much to see.

Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Ho Chi Minh City

Favourite night! Everything was incredible, our jeep, the tour, the food, the guide. Loved this experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Mekong Delta Group Tour (My Tho - Ben Tre) (updated)
Ho Chi Minh City

Sadly, one of my least favourite experiences. I say sadly, because my guide was great, he was friendly and engaging. He tried to make this a great day. However, the island had some things I disliked: horse pulling carriages, crocodiles being bred for leather, snakes for photo ops. It didn't feel right. The river canoes were very nice and visiting the temple was good too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tra Nhieu Village - Kim Bong Eco Tour
Tra Nhieu Village - Kim Bong Eco Tour
Hoi An

One of the funnest experiences on this trip. My guide was great, took me to some very local spots.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Ha Long Bay

Really beautiful views, the Cruise itself wasn't great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Join Cooking Class and Market Tour in Hanoi
Join Cooking Class and Market Tour in Hanoi
Hanoi

Lots of fun, made some delicious food!

Quality of Experience
Food
Made by us!
Guides, Drivers and Staff
Transport
Hanoi - Ninh Binh (Dinh Le Temple, Tam Coc, Mua Cave) Day Trip by Group Tour (B/L)
Hanoi - Ninh Binh (Dinh Le Temple, Tam Coc, Mua Cave) Day Trip by Group Tour (B/L)
Hanoi

Really stunning place.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jul 09, 2026
Dear Ana, Thank you very much for taking the time to share your review of your recent trip. I and my team truly appreciate your honest feedback, as it helps us improve the experiences we provide to our guests. I would also like to sincerely apologize that some parts of your journey did not meet your expectations, especially your experiences with Doris Cruise and the Mekong Delta tour. I am truly sorry that these issues may have affected your overall enjoyment of the trip. Please rest... Read more

Dear Ana,

Thank you very much for taking the time to share your review of your recent trip. I and my team truly appreciate your honest feedback, as it helps us improve the experiences we provide to our guests.

I would also like to sincerely apologize that some parts of your journey did not meet your expectations, especially your experiences with Doris Cruise and the Mekong Delta tour. I am truly sorry that these issues may have affected your overall enjoyment of the trip.

Please rest assured that I will discuss your feedback with my team, as well as with our service partners, to ensure we address these concerns and improve the quality of our services in the future. Your comments are invaluable, and we take them very seriously.

Thank you once again for traveling with us and for sharing your experience. We genuinely appreciate your understanding and hope to have the opportunity to welcome you back to Vietnam one day, so we can provide you with the experience you originally expected.

Wishing you all the best!

Warm regards,
Long

Active family trip to Netherlands and Belgium
The Netherlands | Jun 21 - Jul 1, 2026

David
David V.
Los Angeles, CA | Reviewed on Jul 08, 2026
Fleur planned an excellent trip for us. Sure went through several iterations before we had the perfect trip planned and she was very responsive to us. We particularly enjoyed the multiple private tours she arranged (both walking and biking) in each city we visited. The canal canoe tour was a great break from the busy city. Our castle sightseeing day trip out of Dinant with Joris was a highlight for the whole family. Our accommodations were mostly perfect. The heat wave (outside of everyone's... Read more

Fleur planned an excellent trip for us. Sure went through several iterations before we had the perfect trip planned and she was very responsive to us. We particularly enjoyed the multiple private tours she arranged (both walking and biking) in each city we visited. The canal canoe tour was a great break from the busy city. Our castle sightseeing day trip out of Dinant with Joris was a highlight for the whole family. Our accommodations were mostly perfect. The heat wave (outside of everyone's control) made the nights in Dinant without air conditioning a bit miserable. But the location was perfect to walk into town. Fleur was very helpful when we ran into challenges (like cancelled trains or unresponsive taxi services). Overall, I would not hesitate to use Kimkim for our next vacation.

Hotel Reviews
s'Ameuse très Bien
Dinant

Great location to walk into the town center or along the river. Quiet street. Very clean. There was not hand soap for the kitchen or bathroom. And there was no soap for the shower. The lack of soap in the shower is understandable, but no hand soap in the bathroom was not great. I understand that A/C is uncommon in a house like this. But it would have been lovely if they had a couple fans for the bedrooms.

Authenticity & Character
Location
Eric Vökel Amsterdam Suites
Amsterdam

Beautiful and clean. The blackout curtains were magical. Great location for getting to the central station or anywhere in Amsterdam. The in-room laundry was very convenient (but quite slow ~5 hours per small load, so plan accordingly if you are needing to do laundry). Very friendly staff at the front desk.

Authenticity & Character
No real problems. Just kind of vanilla.
Location
Easy walking distance to the central station and to the heart of the old city.
Staff
Cleanliness & Comfort
Activity Reviews
Outdoor Adventure
Outdoor Adventure
Dinant
Castle sightseeing day trip from Dinant
Castle sightseeing day trip from Dinant
Dinant

Joris thought of everything and was very personable. 10/10!

Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Resistance Museum
Amsterdam - Resistance Museum
The Netherlands

Best museum in Amsterdam. Underrated to be sure.

Local specialist: Fleur Tuinte
Fleur
Fleur Tuinte
Local specialist in Nijmegen | Replied on Jul 09, 2026

Hi David, thank you for taking the time to review the trip - your feedback is very much appreciated. I'm very glad to hear that you - despite the heat - enjoyed your time with your family in the Netherlands and Belgium.
Wishing you all the best,
Fleur

Aleksandra was amazing. We had such a great ...
Ireland | Jun 29 - Jul 5, 2026

M
Michael N.
Atlanta, GA | Reviewed on Jul 08, 2026

Aleksandra was amazing. We had such a great time and she was so helpful. As with any travel, adjustments need to be made. Aleksandra was incredibly responsive. Our trip was what we had hoped it would be. My wife and I would definitely use her again.

Local specialist: Aleksandra Sheb

Great at implementing our wishes!
Iceland | Jul 1 - Jul 7, 2026

M
Mark S.
Chelan, WA | Reviewed on Jul 08, 2026
From our initial contact to the end of the trip, this was a wonderful experience. The accommodations were on point to our desires for this experience, the activities were enjoyable and all transfers were timely! I believe Noga and the rest of the team heard our wishes and implemented them very well. Read more

From our initial contact to the end of the trip, this was a wonderful experience. The accommodations were on point to our desires for this experience, the activities were enjoyable and all transfers were timely! I believe Noga and the rest of the team heard our wishes and implemented them very well.

Activity Reviews
Sturlureykir Horses Stable Visit
Sturlureykir Horses Stable Visit
Iceland

Pleasant and knowledgeable guide, farm with history and care.

Quality of Experience
Guides, Drivers and Staff
Whale Watching RIB Boat
Whale Watching RIB Boat
Iceland

Wonderful experience. The guide was personable and professional. The captain competent. The boat was solid and we felt very safe and comfortable.

Quality of Experience
Lots of Puffins up close and dolphins and whales!!
Guides, Drivers and Staff
Transport
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Aug 04, 2026

Thank you, Mark! I loved working with you and am so glad you had a wonderful experience in Iceland. Thanks for sharing your feedback about the horse farm visit and the whale watching - it is so special to see these spectacular animals up close!

Stellar Family Trip to Spain
Spain | May 24 - Jun 6, 2026

Andrea
Andrea S.
Louisville, KY, USA | Reviewed on Jul 08, 2026
Our family was thrilled with our recent trip to Spain planned by Marina. We had the perfect amount of busy days and relaxing days. Some of our most memorable moments were-
kayaking and snorkeling in Costa Brava followed by relaxing on the beach. We loved our guide Stepan and he was so wonderful with the kids in the water and showing them about the plants and animals in the area.
the tapas tour in Barcelona - food and people were all wonderful! Boris had a great outgoing personality and...
Read more

Our family was thrilled with our recent trip to Spain planned by Marina. We had the perfect amount of busy days and relaxing days. Some of our most memorable moments were-
kayaking and snorkeling in Costa Brava followed by relaxing on the beach. We loved our guide Stepan and he was so wonderful with the kids in the water and showing them about the plants and animals in the area.
the tapas tour in Barcelona - food and people were all wonderful! Boris had a great outgoing personality and really made everything so personalized and fun.
The Sagrada Familia was so beautiful.
The caves in Nerja were amazing, as was the town of Frigiliana. This was a great way to slow down a bit and enjoy the pace of a smaller town.
We loved Valencia and the Science museum campus.
In Madrid, we went to Euphoria - Art is in the Air, which is an inflatable art exhibition. It was so cool to see and interactive for the kids. We really want to see it again in Chicago.

Overall, we loved the people, food, sights, and lifestyle in Spain. We thank Marina so much, and all our guides, for a wonderful trip!

Hotel Reviews
Dear Hotel Madrid
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Just a lot of issues at check in with AC not working and tvs not streaming. The rooms are not as great as other Spain hotels.
Boutique Hotel Luna Granada Centro
Granada

Simple but thoughtful design. The pool is a little small, but the location is very good and staff were helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Molina Lario Hotel
Málaga

We loved the location of this hotel and had the BEST corner front room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SAMAN HOTEL BOUTIQUE
Valencia

The staff here were VERY helpful on transportation guidance and recommendations

Authenticity & Character
The pool and courtyard are a surprising treat for a long day
Location
Staff
Cleanliness & Comfort
Andante Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Tile Painting Experience
Traditional Tile Painting Experience
Granada

A fun way to learn about the tile and get to sit down and relax with art

Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

Perfect first night activity in Barcelona

Quality of Experience
Food and each location were wonderful!
Food
EVERYTHING! The fried tomatoes, spinach croquetas, and morcilla. All the wine of course! And vermouth
Guides, Drivers and Staff
Boris was funny, knowledgeable and just genuinely great to be on tour with
Transport
Kids’ Journey Through Madrid with Activities & Snacks
Kids’ Journey Through Madrid with Activities & Snacks
Madrid

This was the best way to see some of Madrid's sights while also keeping the kids engaged and interested. We loved this tour and it was the perfect length for time and distance.

Quality of Experience
Guides, Drivers and Staff
She did an amazing job with the games and scavenger hunt style work for the kids. They loved looking for the answers each place we went.
Transport
Guided Visit of Alhambra for Families
Guided Visit of Alhambra for Families
Spain

The Alhambra is such a beautiful place to see and walk around in. And I loved learning about the history and culture that shaped it. I would not visit here with young children, unless they are very much into walking around and looking at buildings. It's hard for children that need more movement and action.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Nerja & Frigiliana: Andalusian White Villages
Discover Nerja & Frigiliana: Andalusian White Villages
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Costa Brava: Kayaking, Snorkeling & Scenic Coastal Walks
Explore Costa Brava: Kayaking, Snorkeling & Scenic Coastal Walks
Spain

We loved this chance to see and swim in the coast. Stepan was great with our kids. The landscape was beautiful and we had such a nice day on Costa Brava. It was not crowded and we had a great meal after on the beach.

Quality of Experience
Guides, Drivers and Staff
Our guide was so great with the kids - answering their questions, helping them with the kayak, pulling them around in the kayak, talking to them about the marine and plant life. Terrific!
Transport
Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell
Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jul 16, 2026
Hi Andrea! Thank you so much for taking the time to share such a thoughtful review! It was an absolute pleasure helping your family plan your adventure through Spain 🤩 Your kind words about Stepan and Boris mean so much, and I'll be sure to pass along your compliments. Thank you as well for your honest feedback about Dear Hotel Madrid. We appreciate you letting us know about the issues you experienced at check-in, as comments like yours help us continue improving the experiences we... Read more

Hi Andrea! Thank you so much for taking the time to share such a thoughtful review! It was an absolute pleasure helping your family plan your adventure through Spain 🤩

Your kind words about Stepan and Boris mean so much, and I'll be sure to pass along your compliments. Thank you as well for your honest feedback about Dear Hotel Madrid. We appreciate you letting us know about the issues you experienced at check-in, as comments like yours help us continue improving the experiences we recommend.

It was a pleasure being part of your family's journey, and I hope to welcome you back to Spain—or help you discover another amazing destination—in the future. Wishing your family many more wonderful adventures together! Warmest regards, Marina🤗

Epic Family Vacation to Iceland
Iceland | Jun 19 - Jun 28, 2026

Katherine
Katherine T.
Austin, TX, USA | Reviewed on Jul 08, 2026
Last summer my family (7-year-old daughter, 9-year old son, me and my husband and my parents) decided 2026 was the year for our bucket list trip to Iceland. We decided to work with KimKim again after the wonderful experience we had the summer before traveling to Japan. I reached out to KimKim last June to start planning and they put me in touch with Gummi, our Icelandic travel coordinator and who ended up being our tour guide and driver who was with us for most of our trip. More to come in a... Read more

Last summer my family (7-year-old daughter, 9-year old son, me and my husband and my parents) decided 2026 was the year for our bucket list trip to Iceland. We decided to work with KimKim again after the wonderful experience we had the summer before traveling to Japan.

I reached out to KimKim last June to start planning and they put me in touch with Gummi, our Icelandic travel coordinator and who ended up being our tour guide and driver who was with us for most of our trip. More to come in a moment on Gummi the guide.

As our travel coordinator, Gummi was incredibly responsive and helpful in shaping our vacation. He helped us prioritize the areas of the country that best aligned to the vacation we were looking for, he helped us pick activities and excursions that were great for the kids and my parents alike, and he strongly suggested we didn’t miss out on seeing highlands of Iceland which ended up being most of our group’s favorite part of the trip. His hotel and restaurant recommendations were wonderful; every meal was fantastic.

As a guide, we couldn’t have asked for more!
Gummi’s knowledge of the country, from its history and the Viking Sagas to the volcanoes and eruptions that have shaped the landscape, to the glaciers, and Nordic mythology, his expertise was so impressive. Some of my favorite parts of the trip were hearing Gummi and my son swap their favorite stories about Odin, Thor and the rest of the Nordic gods:). He was so engaged with all of and also was great at managing the time he was with us and when we had time as a family. Yes we could have rented a car and driven ourselves stop to stop but we would have missed out on so much each day that we learned, thanks to Gummi. The conversation in the van rides from destination to destination was as enjoyable as the stops!

We are so grateful to Gummi and KimKim for this amazing experience. It’s our favorite family vacation yet and we give so much credit to Gummi for taking wonderful care of us and treating us like family!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 10, 2026

Thank you for the kind review Kathy!
If I had to review you guys I'd give you 6 out of 5 stars haha! My knowledge of Nordic Mythology sure was tested haha, Mo really is an expert for his age, I was honestly impressed by his knowledge!
I miss him and Amelia, and of course all of you guys already!
Give my love to the whole family!
Your friend in the north
Gummi

Great variety in northern Iceland
Iceland | Jul 1 - Jul 7, 2026

R
Rebecca T.
Seattle, WA | Reviewed on Jul 08, 2026

Really appreciated the variety of the 3 different hot springs. Hotels were all great and again, quite different. We’re very glad to have driven north to see that part of the country (less touristy) and then fly back south. Thank you for a wonderful trip! We will definitely consider KimKim for future travel.

Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Aug 04, 2026

Rebecca, thank you for sharing about your experience in Iceland! I absolutely love the North for the geothermal activity, fewer crowds, and some of my favorite hot springs in the country. I'm so glad you all felt the same way. It was great working with your group - please reach back out when you're ready to explore even more of this amazing island!

Adventures to adore
New Zealand | Jun 24 - Jul 7, 2026

Amanda
Amanda O.
Newark, NJ | Reviewed on Jul 08, 2026
This was a bucket-list trip for me, and I am so thankful to Paula for arranging such a diverse menu of experiences for my friends and me! I came for Hobbiton and LOTR nostalgia, but I fell in love with so many other sides of New Zealand—the misty mountains, the clear rivers (with such pure, sweet water), the delicious pies, the kindness of people. I faced challenges I would not have tackled on my own, such as the adventurous hike on Mt. Tarawera in Rotorua, where the encouraging enthusiasm of... Read more

This was a bucket-list trip for me, and I am so thankful to Paula for arranging such a diverse menu of experiences for my friends and me! I came for Hobbiton and LOTR nostalgia, but I fell in love with so many other sides of New Zealand—the misty mountains, the clear rivers (with such pure, sweet water), the delicious pies, the kindness of people. I faced challenges I would not have tackled on my own, such as the adventurous hike on Mt. Tarawera in Rotorua, where the encouraging enthusiasm of our guides kept us going! We loved getting to learn more about Maori stories and history, and we still talk about meeting that cheeky kea during the Kapiti Coast tour in Wellington. My friend particularly adored her spa experience at Wai Ariki. I would also like to mention that we appreciated how exceptional our tour guides were. They all had such personality and warmth, and we were so grateful for the intimacy of the tours. We were also pleasantly surprised by having spots reserved for us during the ride to the Walter Peaks farm dinner! Thank you so much for arranging all the details of our trip; this made our time here so relaxing, and we felt that we were in good hands. Overall, we made so many memories during our time here in New Zealand!

Hotel Review
M Social
Auckland

This was a beautiful hotel, and its location meant that we could get a quick start to our all-day visit to Waiheke Island! The breakfast spread was incredible. Very comfortable and clean space!

Authenticity & Character
Gorgeous and fun decor!
Location
Perfect walking distance to amazing bakeries and restaurants.
Staff
They gave us extra blankets when needed!
Cleanliness & Comfort
So clean and very generous with amenities.
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Jul 08, 2026
G'day Amanda, Welcome back! Thank you so much for your incredibly thoughtful review! It truly means so much to hear that your bucket-list trip exceeded your expectations and you fell in love with New Zealand as much as I did. It was an absolute pleasure helping you, Petrina and Zee plan this special New Zealand adventure. I love that you came for Hobbiton and your love of The Lord of the Rings but discovered so many other incredible experiences along the way—from the breathtaking... Read more

G'day Amanda,

Welcome back! Thank you so much for your incredibly thoughtful review! It truly means so much to hear that your bucket-list trip exceeded your expectations and you fell in love with New Zealand as much as I did.

It was an absolute pleasure helping you, Petrina and Zee plan this special New Zealand adventure. I love that you came for Hobbiton and your love of The Lord of the Rings but discovered so many other incredible experiences along the way—from the breathtaking landscapes and Māori culture to the amazing local food and warm Kiwi hospitality.

I'm especially happy to hear you enjoyed the Mt. Tarawera hike, Wai Ariki, the Kapiti Coast tour, and the Walter Peak Farm experience. It's so wonderful to know they made such a lasting impression and helped create unforgettable memories.

Thank you again for trusting me to plan your journey. It was a pleasure being part of your adventure, and I hope New Zealand welcomes you back again someday!

If you plan on traveling again to the South Pacific, you know who to call. :)

Cheers,
Paula
[email protected]

Charlotte with kimkim did a wonderful job hel...
Australia | Jun 27 - Jul 4, 2026

J
Jason M.
Kansas City, MO | Reviewed on Jul 08, 2026

Charlotte with kimkim did a wonderful job helping plan my family’s vacation. On very short notice, she put together a wonderful plan going from Adelaide to Melbourne along the great Ocean Road. She was always very responsive to all of the many questions that I had. I would not hesitate to use them again.

Local specialist: Charlotte Piper
Charlotte
Charlotte Piper
Local specialist in Sydney, Australia | Replied on Jul 08, 2026
Hi Jason,
Thank you so much for taking the time to leave such a wonderful review. It really means a lot to me.
It was an absolute pleasure helping you and your family plan your Australian adventure. I'm so pleased to hear you enjoyed your Great Ocean Road journey and that everything came together, especially with the short timeframe we had!
Thank you as well for being such a fantastic client. I truly enjoyed working with you, and I hope you made some incredible memories along the way.
If you...
Read more

Hi Jason,
Thank you so much for taking the time to leave such a wonderful review. It really means a lot to me.
It was an absolute pleasure helping you and your family plan your Australian adventure. I'm so pleased to hear you enjoyed your Great Ocean Road journey and that everything came together, especially with the short timeframe we had!
Thank you as well for being such a fantastic client. I truly enjoyed working with you, and I hope you made some incredible memories along the way.
If you ever decide to come back and explore more of Australia or perhaps New Zealand or Fiji—I would be absolutely delighted to help you plan your next adventure.
Wishing you and your family all the very best, and thank you again for your kind words.
Warm regards,
Charlotte

Japan the Sandy Way!
Japan | Jun 25 - Jul 7, 2026

Elise
Elise A.
Hollywood, FL | Reviewed on Jul 08, 2026
We cannot recommend Sandy highly enough! She planned an absolutely extraordinary, once-in-a-lifetime trip for our first visit to Japan. From the very beginning, Sandy took the time to understand exactly what we were looking for. We told her we weren’t interested in sitting around—we wanted to experience as much of Japan as possible—and she delivered an incredible itinerary that was perfectly tailored to us. Every day was thoughtfully planned with the right balance of sights, hidden gems,... Read more

We cannot recommend Sandy highly enough! She planned an absolutely extraordinary, once-in-a-lifetime trip for our first visit to Japan.

From the very beginning, Sandy took the time to understand exactly what we were looking for. We told her we weren’t interested in sitting around—we wanted to experience as much of Japan as possible—and she delivered an incredible itinerary that was perfectly tailored to us. Every day was thoughtfully planned with the right balance of sights, hidden gems, cultural experiences, incredible food, and unique activities.

We traveled through Tokyo, Kanazawa, Osaka, Kyoto, and Hakone, and somehow managed to fit more into 13 days than we thought possible. In fact, several locals commented that they couldn’t believe how much we experienced in such a short amount of time! Despite the packed schedule, the trip never felt chaotic because every detail was so well organized.

What truly set Sandy apart was her knowledge, flexibility, and responsiveness. She patiently worked through countless revisions as we refined our plans, always offering thoughtful suggestions and creative ideas that made the itinerary even better. Throughout the planning process, she was incredibly easy to work with and consistently responded quickly to every question we had.

It’s clear that Sandy genuinely cares about creating unforgettable experiences for her clients. If you’re planning a trip to Japan, do yourself a favor and work with Sandy - you won’t regret it!

Hotel Reviews
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel
Kyoto

This hotel is fine - nothing too special but in a nice location and clean. The rooms are small and the staff is not exceptionally friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
W Osaka

What a FUN hotel in a great area of Osaka. The room was gorgeous with an excellent view, lots of space and the breakfast was also incredible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hotel Sanraku Kanazawa
Kanazawa

The hotel couldn't be in a more perfect location, right outside the famous Omicho Market. This hotel was also exquisite and the staff was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE GATE HOTEL TOKYO by HULIC
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gora Kansuiro
Hakone

This ryokan was terrible and I definitely wouldn’t recommend anyone stay there. We expected it would be “rustic” and more traditional but it was nothing like the photos online, was very old with paint chipping and broken doors, had mold, a very strong mildew smell and the private onsen was smaller than a regular bathtub. They also did not understand our dietary needs and it made for a pretty uncomfortable stay and awkward interaction with the staff when we told them what we couldn’t eat at different parts of the kaiseki dinner. We relocated to Tokyo for the last night because we really couldn’t stay there. It’s hard to believe a night there is $500+ considering the condition the property is in.

Authenticity & Character
Old and dirty and moldy
Location
Very hard to access
Staff
Did not understand our dietary needs at all. For $500+ a night this is not expected.
Cleanliness & Comfort
Old smelly moldy and overall gross
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jul 08, 2026
Hi Elise, Thank you so much for taking the time to leave such an amazing review. I'm so happy to hear that your first trip to Japan turned out to be such a memorable one. It was great working with you throughout the planning process, and I really enjoyed all of the revisions and discussions we had to build an itinerary that fit exactly what you were looking for. I also appreciate your honest feedback about the Hakone ryokan. I'm truly sorry that it didn't live up to your expectations.... Read more

Hi Elise,

Thank you so much for taking the time to leave such an amazing review.

I'm so happy to hear that your first trip to Japan turned out to be such a memorable one. It was great working with you throughout the planning process, and I really enjoyed all of the revisions and discussions we had to build an itinerary that fit exactly what you were looking for.

I also appreciate your honest feedback about the Hakone ryokan. I'm truly sorry that it didn't live up to your expectations. Feedback like yours is incredibly helpful, and I'll definitely keep it in mind when recommending accommodations in the future.

Thank you again for trusting me with your trip, and I hope I'll have the chance to help you plan another Japan adventure someday!

Best,
Sandy

This was an amazing trip!! I can’t explain ho...
Australia | Jun 19 - Jun 23, 2026

Megan
Megan S.
Chicago, IL | Reviewed on Jul 08, 2026
This was an amazing trip!! I can’t explain how much fun I had. Samantha did great organizing my trip and adding all the things I wanted and even those I didn’t know I wanted. I had fun meeting Sienna (another KimKim specialist) on one of my tours. I love that the specialists experience everything for themselves so they know what clients will experience. My one tip - go on the sailboat tour with David!!! He was a gem. One of my tours was cancelled bc there weren’t enough people, but it ended... Read more

This was an amazing trip!! I can’t explain how much fun I had. Samantha did great organizing my trip and adding all the things I wanted and even those I didn’t know I wanted. I had fun meeting Sienna (another KimKim specialist) on one of my tours. I love that the specialists experience everything for themselves so they know what clients will experience. My one tip - go on the sailboat tour with David!!! He was a gem. One of my tours was cancelled bc there weren’t enough people, but it ended up being perfect because o was able to get out in Sydney with no agenda or timetable.

Hotel Review
Little National Hotel Sydney
Sydney

The rooms were small, but it was great. I slept great every night. The bed and pillows are amazing. I wish they had more food options, but what they had was delicious. My uber had an issue with the drop off and pickup location because it says no stopping on the street, but that’s really the biggest issue I had.

Authenticity & Character
Location
Staff
Most of the staff were good, but a couple I felt as though I was interrupting them.
Cleanliness & Comfort
Activity Review
Sydney Harbour Afternoon Sailing
Sydney Harbour Afternoon Sailing
Sydney

DO THIS! 100% recommend this to everyone. David is amazing. The tour was fun and learning all the history was fun. Great food too!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Samantha Slais
Samantha
Samantha Slais
Local specialist in Kimkim HQ | Replied on Jul 08, 2026

Megan! It was such a pleasure planning your solo adventure in Australia! Thank you for your kind review and for trusting us to organize your time in Sydney. I'll definitely pass on the feedback to our operators, and I'm sure David will appreciate your sweet words.
We hope to see you back here at kimkim in the future! 🌏
Best,
Samantha, Lea, Alejandra, & Siena :)

Exceeded All Expectations!
Italy | Jun 22 - Jul 2, 2026

Heidi
Heidi P.
Ashburn, VA | Reviewed on Jul 07, 2026
From my first inquiry to the day we sadly departed Italy, our experience with Kim Kim was outstanding. The itinerary that Leslie curated for us was amazing, and included all of the activities/sights we wanted to experience while in Italy. Most of our tours/excursions were private, which was such a treat! And while we didn't necessarily love the larger group tours at the end of the trip, the guides were very good, and provided great information on the sites we were visiting. Having such... Read more

From my first inquiry to the day we sadly departed Italy, our experience with Kim Kim was outstanding. The itinerary that Leslie curated for us was amazing, and included all of the activities/sights we wanted to experience while in Italy. Most of our tours/excursions were private, which was such a treat! And while we didn't necessarily love the larger group tours at the end of the trip, the guides were very good, and provided great information on the sites we were visiting. Having such great experiences curated and planned for us took the trip to another level...and all we had to do was show up! We only had one small glitch while in Italy....the day we were in Florence we were not permitted to tour the Duomo, which had been advertised on our daily itinerary, and was something we were very excited for, and very sad to have missed. When I reached out to my local Kim Kim advisor, I was told that the itinerary did have "fine print" that indicated that some venues may be closed upon arrival, therefore we technically should have been prepared for that outcome. As we were very disappointed in missing one of the biggest attractions in Florence (after being told it was part of the itinerary), Kim Kim listened to my concerns and immediately issued us a monetary refund for that portion of the day for our inconvenience and disappointment (even though entrance to the Duomo is free). This small glitch was the only negative experience we had in our 12 days in Italy. I would definitely use them again, and plan to for an upcoming trip. Kim Kim made our 30th anniversary trip to Italy an exquisite adventure that we will treasure for years to come!

Hotel Review
47 Boutique Hotel
Rome

Great location, wonderful staff and rooftop restaurant. Would definitely stay here again and recommend to a frienc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Italy

We were disappointed that the description of the itinerary included entrance to the Duomo, only to find out that it was not open on the day of our tour. Our guide said that the tour operators knew this, and should not have advertised it as open.

Quality of Experience
Wine Tasting at Bolgheri Castle on the Etruscan Coast
Wine Tasting at Bolgheri Castle on the Etruscan Coast
Italy
Quality of Experience
Guides, Drivers and Staff
Terrace Lunch with Vineyard View and Wine Tasting
Terrace Lunch with Vineyard View and Wine Tasting
Italy
Quality of Experience
Guides, Drivers and Staff
Wine experience in Montepulciano
Wine experience in Montepulciano
Italy
Quality of Experience
Guides, Drivers and Staff
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Italy

I wish I had known that St. Peter's Basillica would be closed by the time our tour ended. I would have arranged to have made a separate visit there during it's open hours. I was disappointed that we did not get to have this as part of the tour, but I did have the time of the tour, so I could have done some better investigation and planning ahead of time.

Quality of Experience
Guides, Drivers and Staff
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

Larger group, but the guide was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Self Drive from Cortona to Rome with Orvieto en-Route
Self Drive from Cortona to Rome with Orvieto en-Route
Italy

We LOVED Orvieto, and were so glad that it was recommended to us as a stopping point@

Tour of Pienza, Val d'Orcia and Montalcino with Pecorino cheese and wine tasting
Tour of Pienza, Val d'Orcia and Montalcino with Pecorino cheese and wine tasting
Italy
Quality of Experience
Guides, Drivers and Staff
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jul 18, 2026
Hi Heidi, Thank you so much for taking the time to share such a thoughtful review. It truly means a great deal to me and the whole team. It was a pleasure creating this special anniversary journey for you, and I’m so happy to know that the itinerary, private experiences, guides, and overall organization made your trip feel so effortless and memorable. I’m also genuinely sorry again about the disappointment in Florence. I completely understand how important the Duomo visit was to you, and... Read more

Hi Heidi,

Thank you so much for taking the time to share such a thoughtful review. It truly means a great deal to me and the whole team.

It was a pleasure creating this special anniversary journey for you, and I’m so happy to know that the itinerary, private experiences, guides, and overall organization made your trip feel so effortless and memorable.

I’m also genuinely sorry again about the disappointment in Florence. I completely understand how important the Duomo visit was to you, and I’m grateful that you shared your concerns so openly and gave us the opportunity to address them.

Knowing that your 30th anniversary trip became an adventure you’ll treasure for years is the most rewarding feedback I could receive. Thank you for trusting me with such an important journey. I would be delighted to help you plan your next trip when the time comes!

Warmly,
Leslie

Our trip to Belize was wonderful. This was a...
Belize | Jun 26 - Jul 6, 2026

K
Kristin T.
Dallas, TX | Reviewed on Jul 07, 2026
Our trip to Belize was wonderful. This was a change of plans vacation, so it was books with just a couple months notice. With this timeframe and no knowledge of the country, I booked with this company to do an overview vacation, and I have to say, I was very impressed. Our guides and driver's showed every time, on time, full of information, and ready to go. We did both San Ignacio and San Pedro. Each for four days, and everything was nice and well planned out. We really enjoyed San... Read more

Our trip to Belize was wonderful. This was a change of plans vacation, so it was books with just a couple months notice. With this timeframe and no knowledge of the country, I booked with this company to do an overview vacation, and I have to say, I was very impressed. Our guides and driver's showed every time, on time, full of information, and ready to go. We did both San Ignacio and San Pedro. Each for four days, and everything was nice and well planned out. We really enjoyed San Ignacio more than San Pedro, but this is a personal choice. If you are a beachy family, then the islands is where you want to be. We really enjoyed the archeology and history - although my kids may say otherwise. Everyone in Belize was friendly and very helpful, especially Carino and the folks that drove and guided us. I honestly did not have to worry about anything other than getting my family to the lobby on time. I highly recommend this company.

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Jul 16, 2026
Kristin, it feels so overwalming when we have the opportunity to match your extraordinary energy.
Sharing this time with your family has been amazing, every single day was fantastic, our main goal is to guarantee your happiness when traveling, taking care of all details that will influence in your unforgettable experience... but this time you gave such a wonderful chance to delight the travel days through your eyes, we all loved how much you enjoyed ATM and Snorkeling, and we know...
Read more

Kristin, it feels so overwalming when we have the opportunity to match your extraordinary energy.
Sharing this time with your family has been amazing, every single day was fantastic, our main goal is to guarantee your happiness when traveling, taking care of all details that will influence in your unforgettable experience... but this time you gave such a wonderful chance to delight the travel days through your eyes, we all loved how much you enjoyed ATM and Snorkeling, and we know archaeology as well as history might generate mixed feelings about this, hehehehe.

Hope for all these wonderful memories to be printed in the most sweet way possible and to be the first of so many more together.

Once again, thank you, thank you so much for all of your friendship, trust, time, preference and love!

You deserve the best of the best, see you soon my dear maybe we will meet in Guatemala or explore Costa Rica, El Salvador, Honduras... you tell us! Huge hugs from everyone.

Magical weekend in Chongqing!
China | Jul 3 - Jul 6, 2026

Louis
Louis M.
Australia | Reviewed on Jul 07, 2026
Both my consultant Lisa and local guide Simon were AMAZING!!! Thank you for having made this weekend in Chongqing a weekend to remember!! Read more

Both my consultant Lisa and local guide Simon were AMAZING!!! Thank you for having made this weekend in Chongqing a weekend to remember!!

Hotel Review
InterContinental Chongqing Raffles City By IHG

Super well located, comfortable and Shua restaurant and bar is amazing!

Authenticity & Character
Location
views from every angles are magnificent!
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Modern Side of Chongqing Private Tour with Night View
Half Day Modern Side of Chongqing Private Tour with Night View
Chongqing
Quality of Experience
Guides, Drivers and Staff
Transport
Chongqing Panda Adventure and Museum of Three Gorges
Chongqing Panda Adventure and Museum of Three Gorges
Chongqing
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Stylish Tour in Chongqing
Full-Day Stylish Tour in Chongqing
Chongqing

Simon has won best guide in Chongqing and it shows why!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Jul 09, 2026

Thank you so much for your wonderful review! ❤️

It was truly our pleasure to help you experience Chongqing, and we're so happy to hear that you had such a memorable weekend.

Your kind words mean a lot to both Simon and me. We'll be sure to share your feedback with our team as well.

Thank you again for traveling with us, and we hope to welcome you back to China—or another exciting destination in Asia—in the future! Wishing you all the best and safe travels! 😊

Kim Kim planned our Morocco trip after we d...
Morocco | Jun 29 - Jul 5, 2026

Yusuf
Yusuf J.
Chestermere, AB, Canada | Reviewed on Jul 07, 2026
Kim Kim planned our Morocco trip after we didn't have the time to arrange it ourselves this year — our first time booking with them and our first private tour. Really glad we did. From the start, Yassine was on top of everything — fast replies, patient with our questions, and sent over a clear day-by-day PDF itinerary with contact numbers for the whole trip. Took a lot of the guesswork out of it before we even landed. Our driver Hicham made the trip. Always on time, always... Read more

Kim Kim planned our Morocco trip after we didn't have the time to arrange it ourselves this year — our first time booking with them and our first private tour. Really glad we did.

From the start, Yassine was on top of everything — fast replies, patient with our questions, and sent over a clear day-by-day PDF itinerary with contact numbers for the whole trip. Took a lot of the guesswork out of it before we even landed.

Our driver Hicham made the trip. Always on time, always available, easygoing and just a genuinely good guy. We were in a spacious, air-conditioned Mercedes Vito, which was a lifesaver given how hot it got — no scrambling for taxis, no logistics to think about. Having a private driver the whole way is something we'd never done before and honestly it's spoiled us for future trips. Big thanks to Hicham.

We covered Casablanca (Hassan II Mosque), then two days in Fez with a Medina tour led by Fatima Zahra — really insightful. On the drive to Marrakesh, we asked if we could swing by Rabat even though it wasn't part of the original plan, and our driver made it happen — got a few hours there we weren't expecting, which turned out to be a highlight. Finished with two days in Marrakesh: a food tour with Hatem (great local history and context), a full walking tour of the city despite the heat, and a relaxing hammam session to close things out.

No stress, nothing to plan, everything just worked. My wife's first time in Morocco and she loved it. We'll be booking with Kim Kim Tours again.

Hotel Reviews
ONOMO Hotel Casablanca Airport
Nouaceur

Close to the airport, we had an early start the next day so this minimized our travel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Dar Bayane
Marrakech

Comfortable and good location, close to Jama El Fana’a.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Marjana
Fes

Beautiful and quaint Riad. It was off season, so it was not very busy. They were also doing renovations, so the Riad’s Hamam and Spa was not working. But this did not really impact our stay at all.

Authenticity & Character
Beautiful decorations with local character
Location
Good location, not too deep into the Medina. Walkable distance to most shops.
Staff
Cleanliness & Comfort
ADAY Hotel Casablanca
Casablanca

Comfortable, clean hotel. Only spent one night there, seemed close to most locations. Did not walk around much around the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hammam Visit: Traditional Body Scrub & Massage
Hammam Visit: Traditional Body Scrub & Massage
Morocco

This is a must do! Extremely professional. Thoroughly relaxing.

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Food Tour in Marrakesh
Evening Food Tour in Marrakesh
Marrakesh

Definitely a highlight of the tour. We are big foodies. Ate lots of food and simultaneously learnt the culture around us the food. We ate the boiled snails and snail soup… interesting. It’s something I would have never done. My favorite meal in Marrakech was definitely the Tangia.

Quality of Experience
We ate at all the places were the locals were eating. This was amazing, just sitting outside amongst the locals and eating. This made the experience very authentic and surreal.
Guides, Drivers and Staff
Hatim was amazing. He is an excellent photographer and took really good pics for us. He knew all the good spots to go to.
Transport
Exploring the Imperial City and Medieval Medina of Fes
Exploring the Imperial City and Medieval Medina of Fes
Fes

A must do. Best to do with a guide. We thoroughly enjoyed this tour as well. We learnt so much about daily life in the Medina. I got to appreciate the talent of these local craftsmen seeing them in action. I’m

Quality of Experience
Food
All the food was amazing! Only regret is that we did not eat more 😄
Guides, Drivers and Staff
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

Very interesting and lots see. Our guide was amazing, knowledgeable and took the best pictures and photographs for us! It was scorching hot, but we survived the heat. The Ben Yusuf Madrassah was definitely a highlight.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver was amazing. Always on time and courteous.
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Jul 09, 2026
Thank you so much for taking the time to share such a wonderful and detailed review of your first experience with kimkim and MOBT Global, Yusuf! It was an absolute pleasure working with you to design this itinerary and helping you and your wife experience Morocco for the first time. I am thrilled to hear that the day-by-day planning and communication gave you peace of mind before you even took off. We always aim to make the process as seamless and stress-free as possible, especially when life... Read more

Thank you so much for taking the time to share such a wonderful and detailed review of your first experience with kimkim and MOBT Global, Yusuf! It was an absolute pleasure working with you to design this itinerary and helping you and your wife experience Morocco for the first time. I am thrilled to hear that the day-by-day planning and communication gave you peace of mind before you even took off. We always aim to make the process as seamless and stress-free as possible, especially when life gets busy. I will be sure to pass along your incredibly kind words to Hicham. He truly embodies the best of Moroccan hospitality, and I am so glad his flexibility, great company, and the comfort of the Mercedes Vito made such a huge impact on your journey. It is always a treat when we can adjust things on the fly, like sneaking in that detour to Rabat, to give you those unexpected trip highlights. It sounds like you had a fantastic balance of experiences, from exploring the breathtaking architecture of the Hassan II Mosque to diving deep into history with Fatima Zahra in Fez, enjoying the delicious local flavors with Hatem in Marrakesh, and finally unwinding with a relaxing hammam. Thank you again for trusting us with your vacation. We look forward to welcoming you both back and helping you plan your next unforgettable adventure! Warm regards!

A fantastic trip, all around.
Ireland | Jun 5 - Jun 9, 2026

Claire
Claire O.
Dallas, TX | Reviewed on Jul 07, 2026
A fantastic trip, all around. Adrian personalized our journey perfectly. Our knowledgeable and courteous drivers and guides, made us feel like family. I highly recommend Kimkim for your next adventure. Read more

A fantastic trip, all around. Adrian personalized our journey perfectly. Our knowledgeable and courteous drivers and guides, made us feel like family. I highly recommend Kimkim for your next adventure.

Activity Reviews
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

A must see for any Tour. Beautiful and inspiring.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Doolin
Welcome to Doolin
Doolin

The whole drive was beautiful. The guide chose to take us to the cliffs of Kilkee; they were so beautiful and amazing. What a great day!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of The Ring of Kerry
Private Guided Tour of The Ring of Kerry
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin

Very knowledgeable and fun guide. A great way to see Dublin

Quality of Experience
K
Guides, Drivers and Staff
The guide’s sense of humor and personal recommendations
Transport
Professional service
Local specialist: Adrian Murphy
Adrian
Adrian Murphy
Local specialist in France | Replied on Jul 07, 2026
Hi Claire, Thank you so much for taking the time to leave such a lovely review. It was an absolute pleasure planning your trip and, after all the different versions and conversations along the way, I’m delighted to hear that Ireland delivered! I’m especially glad the drivers and guides made you feel so welcome and looked after. That personal connection is such a huge part of travelling around Ireland, and hearing that you felt like family is about as good a compliment as we could... Read more

Hi Claire,

Thank you so much for taking the time to leave such a lovely review. It was an absolute pleasure planning your trip and, after all the different versions and conversations along the way, I’m delighted to hear that Ireland delivered!

I’m especially glad the drivers and guides made you feel so welcome and looked after. That personal connection is such a huge part of travelling around Ireland, and hearing that you felt like family is about as good a compliment as we could receive.

Thank you again for trusting me with your trip, Claire. Please give my best to Russ, and I hope the two of you came home with plenty of great stories and memories.

Slán go fóill! (Bye for now!)
Adrian
High Point Holidays

Quatamala and Belize trip
Guatemala | Jun 30 - Jul 6, 2026

Bobbi
Bobbi C.
Los Angeles, CA | Reviewed on Jul 07, 2026
We first visited Roatan for a daughters wedding, than planned an 8 day Quatamala and Belize trip thru Company Kimkim. They used Columbus Quatmala Travel and all was amazing. We had special tour guides and drivers that were extemely knowledgeable and prompt. For most of Quatmala, we had Roberto (Lake Atitlian..visited villages around the lake, etc.) & Antiqua) , who had so much energy, personality knowledge, passion, flexiable, intuitive and just fun! He was definitely our favorite. Then... Read more

We first visited Roatan for a daughters wedding, than planned an 8 day Quatamala and Belize trip thru Company Kimkim. They used Columbus Quatmala Travel and all was amazing. We had special tour guides and drivers that were extemely knowledgeable and prompt. For most of Quatmala, we had Roberto (Lake Atitlian..visited villages around the lake, etc.) & Antiqua) , who had so much energy, personality knowledge, passion, flexiable, intuitive and just fun! He was definitely our favorite. Then we had Carlos who took us on a 5 hours tour of Tikal National Park Mayan Ruins. Another fantastic tour... but he was a little more serious, still very knowlegble & focused. Johnathan was a driver who drove us to the Belize border, but shared a lot of knowledge on the way. We met Renee at border, who toured us thru Xunantunich Mayan ruins... A very happy, knowlegeable, flexible guy. Also shared much knowledge while driving. We enjoyed him as well. Carmeron picked us up at Hopkins hotel and drove us to Belize airport. Again he shared a lot of knowledge as he drove us for two hours.
I cannot say enough good things to describe both companies, Kimkim and Columbus Quatmala Travel. Both were unbelievably responsive and flexible! We gave them an idea of our preferences. They asked questions to ensure we were happy with their suggestions all along the way. Very communitive. They planned the trip from the moment we stepped off the plane in Quatamala til when getting on the plane home in Belize. Every hotel was amazing! Every tour was over the top! Every guide was truly fantastic. We can't thank this group enough! We will definitely being using them again to plan our next year's trip. They are a real find!!!!! sidenote: there were many highlights on this trip, but one that is a favorite is the snorkeling trip we took with Med and Richie D at the Jaquar Reef Hotel in Hopkins (Almond beach). Real local guys...they were a total BLAST! While snorkeling the Barrier Reef, they caught 4 lobster & 3 fish. They cleaned them and gave us 2 lobsters and a mango they just picked off the tree. Brought them back to our hotel chef and he mades us the most amazing meal with a mango sauce and rice. TO DIE FOR. The whole snorkeling experience was a once-in-a-life-time experence from the time picked up and dropped off. Almost 5 hours (supposed to be 4). An amazing trip to be sure! Wouldn't have changed any of these experiences. Thanks to all of you, for your patience, sharing of knowledge and of yourselves. Words aren't enough... God Bless!

Hotel Reviews
Almond Beach Resort Belize
Hopkins

Loved, loved, loved this place. Views, pools, great bars, close to Hopkings w/lots of option to do things or do nothing.

Authenticity & Character
Location
Centrally located... could ride a bike or ATV or kayak right from the property... Close to the town and lots of close activites available. Wish we could have stayed here longer.
Staff
Cleanliness & Comfort
Villa Maya
Flores

One restaurant there had 2 medium tv's. TV's are not usally a thing for us, but we were trying to watch the World Cup through out our vacation. The lake, the people, the room was very nice. Would definitely go back. A beautiful jungle property!!! Only one night, which isn't enough. Would have loved to hike around a little. Beautiful property.

Authenticity & Character
Location
It is very remote... so you have to like that w/one restaurant. With that said, we loved the jungle and surrounding area. Beautiful
Staff
Cleanliness & Comfort
Ciel-Luxe Hotel
Antigua Guatemala

The hotel was located only a block from main square. Could walk anywere to eat or explore. People were very nice. The first room they showed us was close to entrance w/no air conditioning. That would NOT have worked. They quickly moved us to a better room which was great. We were there for only 3 days and 2 nights. The first night was great, but water wasn't on next morning. Was not on again the next morning and we were leaving. We were told several times it would be on soon. We could not take showers or ? They did bring in a quart of water to use for brusthing teeth and washing face. Again, very nice.. well meaning. Quaint hotel w/good food and attentiveness. Not sure what happened with water... :-(

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Atitlán
Panajachel

Gardens, food, people, pool, views... amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esteban Tittaferrante
Esteban
Esteban Tittaferrante
Local specialist in La Antigua Guatemala, Guatemala, Central America | Replied on Jul 27, 2026
Dear Bobbi, Reading your beautiful review truly made our day. Thank you so much for taking the time to share your experience and for trusting us to be part of such a special journey through Guatemala and Belize. It means so much to know that every member of our team helped make your trip memorable. Roberto will be absolutely thrilled to hear your kind words about his energy, passion, and enthusiasm. Carlos, Jonathan, René, and Cameron will also be so happy to know that their knowledge,... Read more

Dear Bobbi,

Reading your beautiful review truly made our day. Thank you so much for taking the time to share your experience and for trusting us to be part of such a special journey through Guatemala and Belize.

It means so much to know that every member of our team helped make your trip memorable. Roberto will be absolutely thrilled to hear your kind words about his energy, passion, and enthusiasm. Carlos, Jonathan, René, and Cameron will also be so happy to know that their knowledge, dedication, and genuine care made such a positive impression. We are incredibly proud to work with people who love sharing our countries with guests like you.

We also loved reading about your snorkeling adventure in Belize! What an unforgettable experience—fresh lobster, fish, a mango picked right from the tree, and a chef transforming it all into a delicious meal... those are the kinds of authentic moments that stay with us forever. Thank you for sharing that wonderful story with us.

Your trust, flexibility, and adventurous spirit made it a true pleasure to plan this journey together. Our greatest reward is knowing that you felt cared for every step of the way and that your vacation became filled with memories you'll treasure for years to come.

Thank you again for your incredibly generous words, your friendship, and your confidence in our team. We are already looking forward to helping you create another amazing adventure next year. Until then, we wish you and your family all the very best.

With our warmest thanks and a big hug from everyone at Columbus Guatemala Travel!

Amazing
Norway | Jul 24 - Aug 4, 2025

Tiffany
Tiffany D.
Blue Mounds, WI, USA | Reviewed on Jul 07, 2026
This review has been a long time coming, I feel terrible for taking so long to write it, but our experience with Mathia was AMAZING. He was very accommodating and patient with us, even though we asked him to update our itinerary multiple times. Also, while we were in Norway, we got a little lost and he was able to help us get back on track. He was planning on being on vacation for part of our trip and gave us plenty of notice and made sure we had another person that we could contact in... Read more

This review has been a long time coming, I feel terrible for taking so long to write it, but our experience with Mathia was AMAZING. He was very accommodating and patient with us, even though we asked him to update our itinerary multiple times. Also, while we were in Norway, we got a little lost and he was able to help us get back on track. He was planning on being on vacation for part of our trip and gave us plenty of notice and made sure we had another person that we could contact in case we needed assistance. He was super friendly, and really personalized our honeymoon. A great experience, and now we are planning to use Kimkim again for our trip to Switzerland.

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jul 08, 2026
Dear Tiffany and Jadrien,
Thank you very much for your kind and thoughtful review.
It was such a pleasure to help plan your honeymoon, and I'm really happy to hear you had an amazing experience. It was important to me that your itinerary felt just right, so I'm grateful we could fine-tune it together. I'm also happy I could help when you got turned around during your trip, and that having a backup contact while I was away gave you peace of mind.
It was a pleasure getting to know you both and...
Read more

Dear Tiffany and Jadrien,
Thank you very much for your kind and thoughtful review.
It was such a pleasure to help plan your honeymoon, and I'm really happy to hear you had an amazing experience. It was important to me that your itinerary felt just right, so I'm grateful we could fine-tune it together. I'm also happy I could help when you got turned around during your trip, and that having a backup contact while I was away gave you peace of mind.
It was a pleasure getting to know you both and creating a trip that reflected what you were looking for. Wishing you many more wonderful adventures together, and I'm excited to hear you're planning a trip with KimKim again.
I wish you and your families all the best. :)
Mathia

Northern Italy during recent heat dome
Italy | Jun 21 - Jul 4, 2026

Mary
Mary R.
Denver, CO | Reviewed on Jul 07, 2026
We had a wonderful trip despite temperatures 15-20 degrees above normal. We loved all the cities we visited- Bellagio at Lake Como, Ortisie, Venice, Florence and Monterosso in the Cinque Terre. The tours were great- especially the 2 women (Paola and Lucia) in Florence. The hotels went above our expectations- magnificent!! All of our arranged drivers were so professional and went above their prescribed duties to help us navigate from city to city and from train to water taxi. Read more

We had a wonderful trip despite temperatures 15-20 degrees above normal. We loved all the cities we visited- Bellagio at Lake Como, Ortisie, Venice, Florence and Monterosso in the Cinque Terre. The tours were great- especially the 2 women (Paola and Lucia) in Florence. The hotels went above our expectations- magnificent!! All of our arranged drivers were so professional and went above their prescribed duties to help us navigate from city to city and from train to water taxi.

Hotel Review
Classic Hotel Am Stetteneck
Ortisei

This hotel could not have been a better location to enjoy the Dolomites and Ortisei. The staff were wonderful and professional and helped us find the gondolas for 2 days of hiking. The food at breakfast was so delicious and freshly made. We loved this hotel

Authenticity & Character
The hotel displays the unique German and Italian blended culture of this area of Italy.
Location
Staff
Very friendly and helpful with directions to hiking trails. Their English was very clear.
Cleanliness & Comfort
Activity Reviews
Accademia Gallery - skip the line entrance (with guided tour)
Accademia Gallery - skip the line entrance (with guided tour)
Florence

It was very crowded and so an arranged tour was invaluable.

Quality of Experience
Guides, Drivers and Staff
Our personal guide through this museum helped us understand David and other sculptures in a way we could never have done on our own. Wonderful tour!!!!
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy

The tour guide Paola was wonderful. We loved learning all about the history of Florence. We would never have understood this on our own. She gave us tips on other museums and churches to see on our own in Florence.

Quality of Experience
Guides, Drivers and Staff
The guide Paola and the guide Lucia were our favorites for the whole trip.
Transport
Uffizi - skip the line entrance
Uffizi - skip the line entrance
Florence

We loved our tour of the Uffizi. Definitely worth taking a tour rather than doing it on our own. The tour guide Lucia was wonderful and shared so much information we would never have understood on our own.

Quality of Experience
Guides, Drivers and Staff
Our guide Lucia was wonderful.
Transport
The Jewels of Venice (St. Mark & Doge Palace)
The Jewels of Venice (St. Mark & Doge Palace)
Venice

Both St Mark’s and the Doge palace were interesting places to visit. It was great to skip the lines to get into them. I would definitely do the tour again.

Quality of Experience
Guides, Drivers and Staff
Transport
Uffizi Gallery Guided  Visit (private guide)
Uffizi Gallery Guided Visit (private guide)
Florence

We didn’t have to wait in long lines and our guides were so knowledgeable about the art we were looking at. We would never have understood the art and architecture without their discussion.

Quality of Experience
Guides, Drivers and Staff
The 2 guides we had - Paola and Lucia were our favorites of all the tours we did in Italy on this trip. They were very friendly and knowledgeable and patient with our numerous questions. Despite record heat , they had patience and seemed to enjoy talking with us
Transport
Wonderful and smooth connections - very professional .
Hidden Venice and cicchetti experience
Hidden Venice and cicchetti experience
Italy

This tour was interesting and explained parts of the city of Venice.

Quality of Experience
P
Guides, Drivers and Staff
The staff at our hotel were very attentive and helpful with dinner reservations.
Transport
These people couldn’t have been more helpful. Our kimkim representative Andrea had guided that helped us from the transport can to the ferry and off the ferry to the hotel. Then upon leaving the hotel we had guided that helped us on and off the ferry to the train station. There was even one at the train station to help us fine the right platform. This is what kimkim excels at - the details of traveling - helping tourists navigate from one place to another without stress.
Lake Como Guided visit (Bellagio, Varenna and Villa Carlotta)
Lake Como Guided visit (Bellagio, Varenna and Villa Carlotta)
Italy

Very interesting tour of the Lake District and villa Carlotta and the general area.

Quality of Experience
Loved learning about the history of the Lake District
Guides, Drivers and Staff
The drivers were always on time and very professional.
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jul 07, 2026

Thank you very much Mary for this great reviews and for the details. It was very helpful and I'll be always happy to assist you for your next trips.

Traveling with KimKim couldn't be easier!
Norway | Jun 28 - Jul 3, 2026

J
Jennifer W.
Ashburn, VA | Reviewed on Jul 07, 2026
Traveling with KimKim couldn't be easier! I simply threw out some ideas of what my family and I wanted to do - and they took care of the rest. They were so kind with my initial back-and-forth in the planning (I changed dates, flipped direction of travel, etc), and it was no problem for the team. They were kind, gracious, and handled it all. I really, really loved the Kimkim app as well - having everything in one place (including links to meetup points, tickets, and a chat function) was so... Read more

Traveling with KimKim couldn't be easier! I simply threw out some ideas of what my family and I wanted to do - and they took care of the rest. They were so kind with my initial back-and-forth in the planning (I changed dates, flipped direction of travel, etc), and it was no problem for the team. They were kind, gracious, and handled it all.

I really, really loved the Kimkim app as well - having everything in one place (including links to meetup points, tickets, and a chat function) was so smart and user-friendly. Taylor provided so many points of contact - and I appreciate the phone calls to answer any questions and provide some extra tips.

Local specialist: Taylor Hook
Taylor
Taylor Hook
Local specialist in kimkim HQ | Replied on Jul 11, 2026
Hi Jennifer! Thank you so much for your wonderful review! I'm so happy to hear that you and your family had such a great experience planning and traveling with kimkim. Every trip is unique, and plans often evolve along the way, so I'm so glad we were able to accommodate all of the changes and create an itinerary that was the perfect fit for your family. I am also so excited to hear how much you enjoyed using the kimkim app. Having your itinerary, tickets, meeting locations, travel... Read more

Hi Jennifer! Thank you so much for your wonderful review!

I'm so happy to hear that you and your family had such a great experience planning and traveling with kimkim. Every trip is unique, and plans often evolve along the way, so I'm so glad we were able to accommodate all of the changes and create an itinerary that was the perfect fit for your family.

I am also so excited to hear how much you enjoyed using the kimkim app. Having your itinerary, tickets, meeting locations, travel information, and chat all in one place is designed to make traveling as easy and stress-free as possible, so it's wonderful to know that it made such a positive difference during your trip.

Thank you as well for your kind words about working with me. It was truly a pleasure helping you plan your Norway adventure, and I'm so glad our phone calls and conversations helped answer your questions and gave you extra confidence before your travels. Knowing you felt supported every step of the way means so much.

Thank you again for your thoughtful review and for choosing me and kimkim to help bring your family's Norway adventure to life. It was a genuine pleasure getting to know you and creating an itinerary that fit your vision. 😊🇳🇴

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.