Kimkim Trip Reviews

4.8
Based on 18,522 ratings
Read 18,522 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Portugal Highlights
Portugal | Sep 22 - Oct 6, 2025

J
Judy M.
Canada | Reviewed on Oct 07, 2025
Hector and team was very responsive and communicated well both during our trip and planning it. We should have spent more time reviewing hotels and tours before booking them to ensure travel styles were better understood. Highlights of the trip: 1) Douro valley day trip with Bruno 2) Catamaran tour of Bengali caves in the Algarve and 3) Pena Palace with Oriana as our guide and walking through the pathways to get to the palace. Going into the palace could have been skipped as well as the... Read more

Hector and team was very responsive and communicated well both during our trip and planning it. We should have spent more time reviewing hotels and tours before booking them to ensure travel styles were better understood.

Highlights of the trip: 1) Douro valley day trip with Bruno 2) Catamaran tour of Bengali caves in the Algarve and 3) Pena Palace with Oriana as our guide and walking through the pathways to get to the palace. Going into the palace could have been skipped as well as the drive to Cascais since it was really just a touristy resort town.
The tuk tuk tour in Lisbon of west Belém was a complete waste of time and money and would not do that again!

Overall the tour was good, just not sure of value for money but was an easy trip with everything well planned and always with support available. Trip plan app was helpful although the info was sometimes inaccurate - for example, 2 hours for a 4 hr tour or 6 hrs for an 8-9 hr tour. We had to cancel dinner plans one night because we arrived back too late.

Hotel Reviews
Flores Boutique Hotel
Porto

The Flores Boutique Hotel in Porto was excellent. The location was very convenient, and what really stood out was their charming outdoor restaurant/cafe area where you could sit and enjoy a meal or a drink. It was probably the best hotel experience of the trip.

M'ar de Ar Aqueduto
Évora

It was okay, a little tired and well used. Rooms could have been cleaned better on arrival, drapes were broken and shampoo, shower gel etc were not filled in the shower.

Authenticity & Character
Location
Within the old city walls next to the aqueduct.
Staff
Cleanliness & Comfort
Cleanliness
Lagos Avenida Hotel
Lagos

This hotel looks better in the pictures! Bathroom privacy is a problem, and reception desk help could have been better, making errors and not providing solutions to problems until we talked with a manager or our travel / tour company. As mature adults, this does not meet expectations of a 4 star hotel. Also, there’s no parking if you have a rental car and no one to help with luggage. Pool area is not luxurious at all and rather stark, but the positive is its fantastic restaurant and breakfast.

Authenticity & Character
Location
Cente
Staff
Cleanliness & Comfort
Activity Reviews
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon

This is a full day tour. Peña palace was enjoyable and we found a nice Italian restaurant away from the touristy restaurant scene that was recommended by the guide. Oriana was a good guide and walked us up to the palace through the trees and park, rather than the direct straight path uphill. Nice walk in the morning to the palace. Going through the palace is a little like herding cattle..it was just ok.

Quality of Experience
No
Guides, Drivers and Staff
Transport
Full van of 8 people, a little tight
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Portugal

Great experience and weather day! The catamaran could hold 80+ people and there were only 10 of us, so made for an enjoyable day to take in the beautiful scenery. Guide and staff were friendly and lunch was decent. Some jumped into the water for a swim and paddle board…water was cold but refreshing.

Quality of Experience
Guides, Drivers and Staff
Transport
Go West to Belém TukTuk Tour
Go West to Belém TukTuk Tour
Lisbon

This was not a good tour, granted it was a cool, grey day but it was just a drive through a neighborhood in a tuk tuk. The driver didn’t talk much other than to tell us that there was some kind of running race going on so he wasn’t going to drive us up near the monastery. We could have walked up to it thru a tunnel if we wanted, but he didn’t encourage it really.

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Portugal

Pleasantly surprised that the experience was really good overall. Food quality was great and the music / performances were well paced and timed around courses.

Quality of Experience
Food
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

Good day with a great small group. Bruno, our guide, was engaging and fun with a lot of knowledge to share. Lunch on a hilltop overlooking the valley was good, especially the fish!

Quality of Experience
Food
Fish at lunch was good, the beef looked inedible
Guides, Drivers and Staff
Transport
It was a full van of 8 people - more comfortable if it was 6 but was a fun group
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Oct 09, 2025

Hi Judy,
Thank you so much for sharing your detailed feedback! We’re glad to hear that the planning and support throughout your trip made it easy to enjoy. It’s wonderful that you highlighted experiences like the Douro Valley day trip, the Algarve catamaran tour, or the Pena Palace. Those guides and activities are truly special.
We also appreciate your insights on timing and the tuk-tuk tour, as these help us refine our recommendations.
We hope your memories of Portugal remain unforgettable, and we’d love to help plan another adventure in the future.

The way to see Morocco.
Morocco | Sep 20 - Sep 30, 2025

S
sue m.
Ashburn, VA | Reviewed on Oct 07, 2025

Hassan was responsive and helpful in the planning phase of the trip and we were able to do everything we wanted including history, culture, activity, comfort and flexibility. We loved the customization inherent to this type of tour.

Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Oct 07, 2025

Hi Sue,
Thank you so much for your kind words! We're thrilled to hear that I was able to tailor the trip to your interests and preferences, and that you enjoyed the flexibility and customization of the tour. The entire time of Under Moroccan Sun LLC appreciate your feedback and can't wait to welcome you back again,
Hassan

4 friends in Iceland
Iceland | Sep 28 - Oct 4, 2025

joyce
joyce h.
Norwood, OH | Reviewed on Oct 07, 2025
We loved our trip to Iceland. The hotels were very nice and the lagoons were amazing. Breakfasts were convenient as they were included in the trip cost.
Information on the itinerary needs to be updated. Some parking lots were described as free but our experience was that they all were pay through Parka.
Finally, the last activity on our second to last day while driving back to Reykjavik was to hike Fjaorargljufur Canyon. However, that activity was already planned for on our itinerary 2...
Read more

We loved our trip to Iceland. The hotels were very nice and the lagoons were amazing. Breakfasts were convenient as they were included in the trip cost.
Information on the itinerary needs to be updated. Some parking lots were described as free but our experience was that they all were pay through Parka.
Finally, the last activity on our second to last day while driving back to Reykjavik was to hike Fjaorargljufur Canyon. However, that activity was already planned for on our itinerary 2 days before.

Hotel Review
Hótel Grímsborgir by Keahotels
Ásborgir
Authenticity & Character
Location
Cleanliness & Comfort
the room was immaculate
Activity Reviews
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Iceland
Quality of Experience
Guides, Drivers and Staff
Sólheimajökull  Glacier Walk
Sólheimajökull Glacier Walk
Iceland
Þingvellir National Park
Þingvellir National Park
Iceland
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Oct 14, 2025

Thank you so much for your feedback, Joyce! I am so glad you had a wonderful trip overall. You're right that Iceland added many parking fees over the last month or so, and we are working to update our descriptions accordingly. That is really helpful information that you gave us. All your photos are so beautiful, and it looks like the four of you created some really special memories. Thanks for trusting us with your adventure!

Amboise, Paris, Normandy, San Malo - wonderful trip
France | Sep 24 - Oct 6, 2025

Susan
Susan W.
Shaker Heights, OH | Reviewed on Oct 07, 2025
Everything went so well. The hotels were great, and our tours were very good (even Mont St Michel in a downpour.)
Our first guide, Agate was wonderful for our chateau tours in Amboise. We rented bikes but never used the bikes bc it was raining. Amboise was really beautiful. Hotel Le Manoir St Thomas was very comfortable and a nice blend of modern with a nod to the history of the area. There was a food truck for snacks, lunch and the like but we went out to dinner most nights in the town....
Read more

Everything went so well. The hotels were great, and our tours were very good (even Mont St Michel in a downpour.)
Our first guide, Agate was wonderful for our chateau tours in Amboise. We rented bikes but never used the bikes bc it was raining. Amboise was really beautiful. Hotel Le Manoir St Thomas was very comfortable and a nice blend of modern with a nod to the history of the area. There was a food truck for snacks, lunch and the like but we went out to dinner most nights in the town. Che Bruno was a huge favorite. L'Arpents also.
All the Paris tours were great but of course, very crowded so slow going. The Louvre was a really crowded so we didn't see as much as planned but we loved what we did see. Stephanie was an exceptional guide for the Louvre, Notre Dame Cathedral and Sainte Chapelle. The Hotel Verneuil was really nice . The rooms are small but so comfortable and clean. The location was perfect. The Eiffel Tower at night was a definite highlight.
The food tour of the Marais district was fun. I don't remember the guides name. It was hard name to remember bc it was unusual - Mairiaty - or something like that. She took us to the market and various pastry and chocolate shops.
Our favorite restaurant in that area was Cinq Mars just down the street from Hotel Verneuil on rue Verneuil. It was so good. I had the best omelette that has now ruined me for any omelettes moving forward. We also had their fish and chocolate mousse - both so good. We walked over to the Rodin Museum. Not crowded and a small museum but packed with wonderful Rodin works including The Thinker. The gardens were beautiful.
We are so glad we stopped in Giverney - it was one of our favorites. It was really interesting to see Monet's house and gardens and then visit the musse d Orsay and see so many of his paintings back in Paris later on.
David was our guide for DDay and did an awesome job. We started with the German cemetery and ended with Omaha Beach. It was a beautiful day. We were able to be at the American cemetery for Taps at 4pm. It was very moving. Our hotel was one of our favorites - Hotel Belle Normandy. The people were so friendly and the setting was beautiful. The town was interesting. A lot of Americans and Brits. Finding a restaurant was more difficult so call ahead before your trip.
Our Mont Sainte Michel day was a downpour but we made it through and it was fascinating. Oliver was very good and getting us through the crowd and seeing all the high points without getting drenched. His knowledge of the area and the history of France and WW1 was really interesting . His stories and facts kept us entertained on our walking.
We loved walking around San Malo. What a beautiful town. The Golden Tulip Grand Be was a nice hotel with lots of amenities. They had a spa and workout room and a sauna. We only used the sauna one day but it was appreciated after I swam in Bon-Secours Beach saltwater pool which was quite cold. The locals were swimming so I ventured in. Walking the ramparts was okay but too windy to enjoy thoroughly. I would imagine in nicer weather, it would be a beautiful walk. The food was amazing. We ate at two restaurants - L'armateur and L'Atelire. Both really good.
Our last afternoon in Paris, we went to the Musee' dOrsay and dinner at le-Coup-Chou near our hotel, Hotel Jardin du Cluny. Musee d'Orsay was packed which we expected bc it was a free Sunday but we are very glad we made the effort. Both the hotel and the restaurant did not disappoint.
Nathalie was very helpful with the planning of our trip. We made changes and tweaks and she accomodated easily. During our trip she was able to help out when we needed to add my neice very last minute to the tours in Paris. She was just what we needed for planning and implementing this trip. She thought of everything . We are grateful to her for a wonderful trip.

Sue and Bill

Hotel Review
Le Manoir Saint Thomas
Amboise

We loved this hotel's nod to the past with all the modern amenities. The room was so comfortable and the bathroom was huge! We enjoyed our stay there very much.

Authenticity & Character
Location
Staff
We didn't really interact with the staff. Everything was very smooth.
Cleanliness & Comfort
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Oct 13, 2025

Dear Sue,
Thank you so much for this very complete review and for your kind words for everybody ! I will transfer your special comment for Thomas in Paris !!
I will also forward to all our partners which helped me to make your trip memorable !!

All the best to you and Bill
Nathalie

5 days in England
England | Oct 1 - Oct 6, 2025

Robin
Robin C.
New Britain, CT | Reviewed on Oct 07, 2025
The smaller tours were better than the large bus tour. Luke, our food guy tour was fantastic as well as our pub tour guide. We enjoyed the trip to Stonehenge with the smaller tour company. We enjoy learning about the history of the countries we visit and find that with larger tours you don’t get all the information you desire. We had a fabulous time exploring England on foot with some down time between tours! Thanks for helping us plan our trip! We look forward to exploring another... Read more

The smaller tours were better than the large bus tour. Luke, our food guy tour was fantastic as well as our pub tour guide. We enjoyed the trip to Stonehenge with the smaller tour company. We enjoy learning about the history of the countries we visit and find that with larger tours you don’t get all the information you desire. We had a fabulous time exploring England on foot with some down time between tours! Thanks for helping us plan our trip! We look forward to exploring another destination soon!
Thank you,
Robin & Tim Cavicchi

Hotel Review
The Sanctuary House Hotel
London

The accommodation were in a nice location and staff was friendly. The pub on sight was nice as it offered daily breakfast and a quick bite if needed during the day or evening. The room was well equipped.

Authenticity & Character
Location
Central to lots of sites and easy to get to more distant sites if needed
Staff
Friendly
Cleanliness & Comfort
Well equipped and clean
Activity Reviews
Tickets to British Museum
Tickets to British Museum
London

The Museum was a bit overwhelming. Maybe because it was our last day and we were quite tired! Lots of stuff to explore here.

Quality of Experience
Guides, Drivers and Staff
Self guided. Maybe take advantage of the recorded tour. We did not.
Transport
We walked to this and explored some of London along the way!
Stonehenge, Bath, and the Cotswolds tour from London
Stonehenge, Bath, and the Cotswolds tour from London
London

The smaller van tour was preferred and the guide was fantastic and knowledgeable. We took advantage of his small tour during the stop in Bath and we were the only ones to do so, so got lots of private attention and time to ask questions.

Quality of Experience
Tour guide was great
Guides, Drivers and Staff
Knowledgeable
Transport
Oxford, Cotswolds, Stratford-upon-Avon and Warwick Castle Day Trip from London
Oxford, Cotswolds, Stratford-upon-Avon and Warwick Castle Day Trip from London
London

Large bus tour wasn’t ideal. We prefer smaller tours but one wasn’t available. Still worth the visit to the castle to learn history

Quality of Experience
Guides, Drivers and Staff
Friendly
Transport
Didn’t love the large bus
Sightseeing River Cruise from  Tower Bridge Quay to Westminster
Sightseeing River Cruise from Tower Bridge Quay to Westminster
London

Relaxing way to get back to Westminster and enjoy some down time

Quality of Experience
Guides, Drivers and Staff
Transport
The boat was relaxing
Tower of London Timed Entry Tickets
Tower of London Timed Entry Tickets
London

Fun learning the history of the tower and of London. Recommend the guided tours recordings to learn more

Quality of Experience
Guides, Drivers and Staff
Self guided
Transport
We went on foot
Hidden Gems Food Tour - Tower Bridge to Borough Market
Hidden Gems Food Tour - Tower Bridge to Borough Market
London

Luke was fantastic. It was a very small group, only one other couple so lots of attention and ability to ask questions and get lots of information.

Quality of Experience
The tour guide and amount of Information given
Food
Amazing food provided throughout the tour!
Guides, Drivers and Staff
Luke was fantastic and friendly
Transport
Nice to see the sites on foot.
Historical Pub Walking Tour of London
Historical Pub Walking Tour of London
London

The tour guide was great and informative! Fun tour!

Quality of Experience
Guide was great
Guides, Drivers and Staff
Knowledgeable
Transport
Nice to see the sites on foot
Local specialist: Lily Ainslie
Lily
Lily Ainslie
Local specialist in The UK/France | Replied on Nov 14, 2025

Hi Robin,

Thank you for taking the time to share your detailed feedback - it's super helpful for the team and I for future travel planning. I'm thrilled to hear that you had a great time, it was an absolute pleasure to work with you guys, and I wish you all the best on your future adventures!

Take care,
Lily

Bruno who took us on the wine tour was fantas...
Portugal | Sep 22 - Oct 6, 2025

B
Bryan L.
Canada | Reviewed on Oct 07, 2025

Bruno who took us on the wine tour was fantastic. He could have slowed down his driving a bit. But other then that he was the best.

Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Oct 07, 2025

Hi Bryan!

Thank you so much for your kind words. I´m thrilled to hear that you enjoyed your wine tour with Bruno. He truly takes pride in sharing his knowledge and passion for the region, so it’s wonderful to know that it made your experience special.

I hope the rest of your time in Portugal was equally memorable and full of wonderful experiences. It was a pleasure helping you plan your trip, and we look forward to welcoming you on another adventure soon!

We loved allllll our guides especially Nuria ...
Spain | Sep 20 - Sep 30, 2025

E
Elizabeth M.
Atlanta, GA | Reviewed on Oct 07, 2025

We loved allllll our guides especially Nuria and the gentleman who took us to the amphitheater in Merida.

The buses were great- minus the pick up in Madrid- the man was a tad gruff with us. But we loved allllll our the sights and tours and guides

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Oct 07, 2025

Hi Elizabeth,

Thank you so much for your wonderful review! It was such a pleasure planning this trip for you and your whole family. I’m thrilled to hear you loved all your guides and enjoyed the sights and tours—it means a lot to know the experiences resonated with you.

Warm regards,
Dalia

Fantastic first trip to Greece
Greece | Sep 17 - Sep 28, 2025

A
Amy B.
Newark, NJ | Reviewed on Oct 07, 2025
Angela (Aggeliki) planned our first trip to Greece and it was absolutely fantastic. Our transfers were well organized, our accommodations were beautiful and all our guides were knowledgeable, kind and very welcoming. We enjoyed our trip very much and highly recommend Angela for your trip to Greece! Read more

Angela (Aggeliki) planned our first trip to Greece and it was absolutely fantastic. Our transfers were well organized, our accommodations were beautiful and all our guides were knowledgeable, kind and very welcoming. We enjoyed our trip very much and highly recommend Angela for your trip to Greece!

Hotel Reviews
Stella Rocca a Mare
Imerovigli

This hotel was absolutely gorgeous. The staff were friendly and the room was beautiful and clean. It is located in Imerovigli and there is about a 15-20 minute taxi ride to Oeia (where all the shops and most of the restaurants are). Taxi/transfers can be expensive to Oeia. There were a few restaurants around this hotel in addition to the one attached to the hotel. The food was great at their restaurant. The view is stunning and while there isn't a direct view of the sunset over the water, you do see the beautiful colours of the sky over the Caldera which is breathtaking. Overall, we had a wonderful experience here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Archipelagos Hotel Mykonos
Mykonos

This hotel was beautiful and very clean. The staff were kind and welcoming. It was about a 20 minute drive from Mykonos Town and therefore there were few restaurants/shops around the hotel. The private transfers can get quite expensive to get to Mykonos town and the port and therefore we recommend renting a car if you are staying here. Otherwise, it was a wonderful stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athens Woo Suites
Athens

This hotel is very small, but absolutely wonderful. The room was stunning, spacious and very clean. The staff went above and beyond to accommodate, even going as far as providing breakfast earlier so we could eat before our early tour. It's located at a walking distance of the Acropolis, several shops and many restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Panoramic Tour 2025
Panoramic Tour 2025
Santorini

Our guide for this tour, Maria, was absolutely amazing. We learned so much about the island with her and we could tell how passionate she is about Santorini. We very much enjoyed our time on this tour with her!

Quality of Experience
Guides, Drivers and Staff
Transport
Meteora Hike Tour & Monastery Visit from Athens
Meteora Hike Tour & Monastery Visit from Athens
Athens

We very much enjoyed this tour. The hike, while not very difficult, is quite long and can be steep at times. I do recommend to have some hiking experience prior to this tour as the pace was quite brisk. Our guide was very knowledgeable and considerate throughout the day. We loved seeing the monasteries from different viewpoints, visiting the inside and also having a traditional Greek lunch with our guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Oct 07, 2025

Yeia sou Amy,

Thank you for sharing your thoughts and feedback on your time spent in Greece with us.

We are really excited to know that you had a great time here, and we would love to see you come back soon.
It was a true pleasure working with you on this trip, and I am happy that you enjoyed it.

Take care and safe travels!

Greetings from Greece,
Angela & the GA Trips team

Perhaps a few things were lost in translation...
Indonesia | Sep 16 - Sep 28, 2025

J
John A.
Australia | Reviewed on Oct 06, 2025
Perhaps a few things were lost in translation. The first couple of hotels were below standard , perhaps 4 Star but we got the small cheap rooms, maybe e star, I checked the rates when there. After the first 3 hotels we decided to upgrade our rooms , our cost, from say 20 sqmtr to larger rooms. Hotels after the upgrades we paid for, were excellent. Transport was average, with smallish uncomfortable cars , especially on the hours long trips we did. The drivers were ok some were informative,... Read more

Perhaps a few things were lost in translation. The first couple of hotels were below standard , perhaps 4 Star but we got the small cheap rooms, maybe e star, I checked the rates when there. After the first 3 hotels we decided to upgrade our rooms , our cost, from say 20 sqmtr to larger rooms. Hotels after the upgrades we paid for, were excellent. Transport was average, with smallish uncomfortable cars , especially on the hours long trips we did. The drivers were ok some were informative, others did not know much.
The early hotels were not international as no alcohol was served. In all an interesting trip, perhaps we should have gone for 5 star hotels. Communication with our local agent was trying in the beginning but improved after my comments to KimKim.
Thank you, John Abbink

Hotel Reviews
Swiss-Belinn Airport Surabaya
Surabaya

We did not stay here , we cancelled weeks before with no refund. Left a very sour taste!! BUT we booked the Majapahit hotel instead which was Amazing , giving it 6 stars!!

Location
Staff
The Phoenix Hotel Yogyakarta - MGallery Collection
YOGYAKARTA
Authenticity & Character
Location
O
Staff
Cleanliness & Comfort
Metro Park View Hotel Kota Lama Semarang
Semarang

Good position, great to walk to old town. Breakfast was a waste off time with scraps lying around and not much to choose from

Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE 1O1 Bandung Dago
Bandung

Ok but a very busy traffic area

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ashley Wahid Hasyim Jakarta
Jakarta

A shoe box size room , very uncomfortable.

Authenticity & Character
Location
Impossible to walk around with all the traffic.
Staff
Cleanliness & Comfort
Tugu Malang
Malang

After upgrading we enjoyed this amazing hotel. It was a delight staying with them

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Oct 09, 2025

Thank you very much for your detailed feedback, John. We’re glad to hear that you enjoyed the upgraded hotels and that communication improved during your trip. We also appreciate your comments about room standards and transport comfort, this helps us improve our future arrangements. While some drivers are more talkative than others, please note that they are not guides, so they’re not expected to provide in-depth explanations during the journey. Thank you again for traveling with us! Best, Yuqqa

Petros was wonderful touring us about Chania!...
Greece | Sep 18 - Oct 2, 2025

P
Pam C.
Derry Village, NH | Reviewed on Oct 06, 2025
Petros was wonderful touring us about Chania! Also loved our tour of the Palace of Knossos and the Museum!! Read more

Petros was wonderful touring us about Chania! Also loved our tour of the Palace of Knossos and the Museum!!

Hotel Reviews
Athena Hotel Nafplion
Nafplio

Our room on the top floor and it's amazing 360 view was a lovely way to end the vacation!

Authenticity & Character
Our view.
Location
Quick access to everything in town.
Staff
Lovely Staff! So helpful!!!
Cleanliness & Comfort
Everything was nice and clean and comfy!
Noma Hotel Athens
Athens

Great locale and very cool and stylish digs.

Authenticity & Character
The essence of Athens.
Location
close to museums, dining and night life as well as Plaka
Staff
Very helpful!
Cleanliness & Comfort
Only complaint was a leaky shower. otherwise everything that we needed. Free water would have been helpful though!
Veneto Boutique Hotel
Rethymno, Crete

Lovely boutique hotel. Sadly my husband dropped his wedding ring down the drain in the bathroom floor we believe. No insurance. Food was excellent and service top notch as well, including the concierge, the wine and barista, and housekeeping. But the star of the show for me were the breakfasts and the wonderful lady(s) in charge!!!!

Authenticity & Character
The historic preservation. So many amenities.
Location
Rethymno location
Staff
The Concierges and the lady who was part of the waitstaff that managed the wines.
Cleanliness & Comfort
Clean and comfortable and the room was surprisingly large!
Activity Reviews
Acropolis of Mycenae Guided Tour 
Acropolis of Mycenae Guided Tour 
Greece

Excellent guide.

Quality of Experience
Guides, Drivers and Staff
Went out of his way to add details and stops that really made the tour special!!
Transport
Safe driver and so knowledgable. Ver nice and thoughtful.
Private Knossos & Museum Tour
Private Knossos & Museum Tour
Greece

Very knowledgable and nice personality. Very likable!!

Quality of Experience
Knossos
Guides, Drivers and Staff
Our guide and just the whole Minoan story.
Private Old Town of Chania guided walk
Private Old Town of Chania guided walk
Chania

Very informative!

Quality of Experience
excellent insight. Could not have had a better guide.
Guides, Drivers and Staff
Knowledgeable history major and Chania native.
Local transfer in Nafplio
Nafplio

No one warned us to be careful about the gasoline. We chose a station that seemed to be a common station with a midpoint cost. An hour after filling up we had a check engine light come on in the middle of no where. Very stressful. There was no manual about the car in the glove box. We thought we were about to have an engine failure. Very upsetting! The car itself was pretty old and a bit beaten up.

Quality of Experience
Guides, Drivers and Staff
Transport
They had better cars than we did.
Car Rental Drop-off
Greece

Easy

Car Rental Pick-up
Greece

The window washers did not work which is a big problem in dusty Crete!!!!

Quality of Experience
Cousel people before they travel there
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Oct 09, 2025
Dear Pam and Stan,
Thank you very much for taking the time to share your feedback. I truly appreciate your detailed comments and the opportunity to learn from your experience, especially as I know how thoughtful and attentive you are.
I’m sorry about the issue you faced with the car and the gasoline, it must have been stressful. From my experience both as a driver in Greece and as a travel advisor organizing many self-drive trips, this appears to have been an isolated and unfortunate case of...
Read more

Dear Pam and Stan,
Thank you very much for taking the time to share your feedback. I truly appreciate your detailed comments and the opportunity to learn from your experience, especially as I know how thoughtful and attentive you are.
I’m sorry about the issue you faced with the car and the gasoline, it must have been stressful. From my experience both as a driver in Greece and as a travel advisor organizing many self-drive trips, this appears to have been an isolated and unfortunate case of poor-quality fuel, rather than something common or predictable.
As for the car itself, had I or our 24/7 Traveler Care team been informed at the time, we would have immediately contacted the rental company to request a replacement vehicle and assist you on the spot.
In any case, I completely understand how unsettling this must have felt and hope it didn’t take away from your overall enjoyment of Greece. Thank you again for your feedback and for trusting me with your trip.
I wish you all the best and many safe journeys ahead.
Irene

Fabio was fantastic.
Italy | Sep 23 - Oct 3, 2025

S
Steve F.
Los Angeles, CA | Reviewed on Oct 06, 2025

Fabio was fantastic.

Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Oct 09, 2025

Hello Steve,

Thank you so much for your kind words! It was a pleasure assisting you and your group. I look forward to helping you again on your future Italian adventures. Wishing you all the best!

Arrivederci,
Fabio

Great trip....
Brazil | Sep 17 - Oct 2, 2025

D
Dennis H.
Portland, OR | Reviewed on Oct 06, 2025

We're seniors who do a lot of international travel. Just finished a Brazil trip --Amazon, Pantanal, Iguazu Falls--that KimKim and our greatly appreciated organizer, Bruno, put together.

It was terrific!! Superbly organized, and the guides in each area were excellent. Lodging (except for one) was excellent, guides were great, drivers were spot on in each area.

Couldn't recommend them more highly.

Dennis Hanson

Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Nov 19, 2025

Hello Dennis,
I am very happy that you enjoyed the trip. Thank you so much for your trust.
All the best to you!!!
Bruno

Jeff reviewed for us both. We had a few item...
Spain | Sep 20 - Sep 29, 2025

Gayla
Gayla R.
Los Angeles, CA | Reviewed on Oct 06, 2025
Jeff reviewed for us both. We had a few items for feedback which we will schedule a quick call to discuss! Thank you for the wonderful communication and follow up. Our team was wonderful and response time was on target! Read more

Jeff reviewed for us both. We had a few items for feedback which we will schedule a quick call to discuss! Thank you for the wonderful communication and follow up. Our team was wonderful and response time was on target!

Hotel Review
Hotel Gravina 51
Sevilla

The hotel and staff were fantastic! They all were, however the staff was especially great here and the setting and location were optimal!

Authenticity & Character
Lovely setting and staff
Location
Easy walking to everything!
Staff
Eugene and Danny were awesome!
Cleanliness & Comfort
Beautiful room, very clean and great welcome gift:)
Activity Review
Private Extended Visit to Sagrada Família
Private Extended Visit to Sagrada Família
Barcelona

Our visit to the Sagrada Família in Barcelona was amazing. The guide was knowledgeable and provided insightful information. However, having two tours in a day made it a bit overwhelming, with lots of walking and information to take in. If I were to do it again, I might book just one tour per day to have a more relaxed experience.

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Oct 09, 2025

Gayla, thank you so much for your kind words about your experience with us at kimkim 😊 it was so much fun meeting your group and working with you all! I'm happy to read our communication flow was wonderful — it's one of our priorities! I hope this trip has left your group ready to plan your next international trip together!
Coraima

Cycling Dalmatian Coast - Scenery, Seafood, Service! ...
Croatia | Sep 18 - Sep 27, 2025

M
Mary D.
Seattle, WA | Reviewed on Oct 06, 2025
Dalmatian Coast - Scenery, Seafood, Service!
Best Cycling Croatia – Southern Dalmatian Islands, Pelješac with Ston and Dubrovnik
The 7 day cycling trip on the Coast and surrounding islands turned into a "trip of a lifetime" experience. All of the logistics were taken care of, accommodations were lovely and ferry bookings were seamless. We started with a group phone call to Robi early in the year and he went over what we could expect from his company and he delivered.
Borna was our... Read more

Dalmatian Coast - Scenery, Seafood, Service!
Best Cycling Croatia – Southern Dalmatian Islands, Pelješac with Ston and Dubrovnik
The 7 day cycling trip on the Coast and surrounding islands turned into a "trip of a lifetime" experience. All of the logistics were taken care of, accommodations were lovely and ferry bookings were seamless. We started with a group phone call to Robi early in the year and he went over what we could expect from his company and he delivered.

Borna was our support for our week of cycling and he was fantastic! Borna is thoughtful, kind, funny and a character. He made those tough hill climbs easier just with his vivacious personality. The cycling was a workout but the views at the top of the climbs were worth it, and then there is always the downhill reward.

It is obvious that Robi has built relationships in the regions that they offer tours. Those relationships made our trip very unique and one of a kind. Our introduction to locals, their food and their culture made for a unique experience as well as vising UNESCO heritage sites. We weren't following a large tour group, our trip was designed for that personal experience. Robi was in touch daily via whats app with recommendations for restaurants and history for each locale. We also had the chance to meet him in person, which again confirmed our decision to tour with him. Thank you Robi & Borna!!

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Oct 06, 2025

Hi Mary,

Thank you very much for your feedback, much appreciated.
It makes me happy to hear you had a great time, and that i was able to contribute. As mentioned, we are not necessarily mainstream, but we really try to show you the best there is once you come to the country. Yes, over the years i met lots of good people around :)
It was a pleasure meeting you, and i am happy to hear I contributed to the experience. I always appreciate and award the trust!
THANK YOU.
Many regards from Croatia!
Best
Robi

Tuscany and the Italian Riviera
Italy | Sep 19 - Oct 4, 2025

L
Larry N.
Atlanta, GA | Reviewed on Oct 06, 2025
I elected on this trip to use kimkim rather than book things myself as I generally do. It was a very good decision. Irene curated an excellent 16 day tour of Tuscany and the Italian Riviera. Their partner in Italy, Travel 12 was very responsive to any questions that surfaced during the trip. One example, there was a rail strike on the last day of our trip. Travel 12 researched and rebooked us on a train that would not be impacted by the strike. Irene and I had numerous exchanges about the... Read more

I elected on this trip to use kimkim rather than book things myself as I generally do. It was a very good decision. Irene curated an excellent 16 day tour of Tuscany and the Italian Riviera. Their partner in Italy, Travel 12 was very responsive to any questions that surfaced during the trip. One example, there was a rail strike on the last day of our trip. Travel 12 researched and rebooked us on a train that would not be impacted by the strike. Irene and I had numerous exchanges about the itinerary, she listened to my needs and crafted a truly outstanding experience. Her intimate knowledge of the area was particularly helpful in finalizing our itinerary. Every driver was either on time or early and extremely professional. The tours, particularly the Uffizi, the city walking tours, the Brunello winery tour and Cinque Terre tour were outstanding. All private and all with outstanding guides. Finally, I feel pretty certain that due to kimkim's and Travel 12's relationships with hotels and local tour operators that we received the best rooms and guides. I highly recommend both Irene and their local partner Travel 12 if you are planning a trip to Italy.

Activity Reviews
Brunello di Montalcino Wine Tour
Brunello di Montalcino Wine Tour
Italy

We are both wine lovers, and the Brunello winery tour was fantastic. We visited two wineries and had an amazing private lunch at Violetta which was one of the best meals we had on our entire trip. Our guide added a bonus, a short visit to Pienza which we both wanted to see and certainly appreciated his flexibility.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence Walking Tour
Florence Walking Tour
Florence

We always like to get some orientation to a city when we arrive and the walking tour of Florence was excellent.

Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Oct 10, 2025
Dear Larry, I’m absolutely thrilled to hear that you enjoyed your journey!
Thank you so much for your kind words for me and the entire Travel 12 team, it truly means a lot.
It was a real pleasure working with you and introducing you to some of my favorite places in Italy. I’m delighted that everything came together so smoothly and that you had such a memorable experience. I hope to have the pleasure of reconnecting in the future to craft another inspiring adventure for you — perhaps in... Read more

Dear Larry,

I’m absolutely thrilled to hear that you enjoyed your journey!
Thank you so much for your kind words for me and the entire Travel 12 team, it truly means a lot.

It was a real pleasure working with you and introducing you to some of my favorite places in Italy. I’m delighted that everything came together so smoothly and that you had such a memorable experience.

I hope to have the pleasure of reconnecting in the future to craft another inspiring adventure for you — perhaps in another beautiful corner of Italy or Greece.

Wishing you many wonderful travels ahead!

Warm regards,
Irene

Nhung was our travel agent during our Septemb...
Vietnam | Sep 21 - Sep 29, 2025

T
Tahirih S.
Newark, NJ | Reviewed on Oct 06, 2025
Nhung was our travel agent during our September 2025 trip to Vietnam . She did an excellent job. The guides and rides were always on time and the guides did a fantastic job. A typhoon was scheduled to hit La Han Bay during our trip. Our agent quickly changed our trip so we could go to La Han Bay before it arrived. We were grateful for this change. La Han Bay was gorgeous and worth the trip and change of plans. Our agent was in close contact with us during this time and was watching the... Read more

Nhung was our travel agent during our September 2025 trip to Vietnam . She did an excellent job. The guides and rides were always on time and the guides did a fantastic job. A typhoon was scheduled to hit La Han Bay during our trip. Our agent quickly changed our trip so we could go to La Han Bay before it arrived. We were grateful for this change. La Han Bay was gorgeous and worth the trip and change of plans. Our agent was in close contact with us during this time and was watching the weather and government announcements. She changed our hotels for us and our flights. This allowed me to enjoy my family and the experience and not have to try to arrange all of this. Thank you for the fantastic trip, Ms. Nhung.

Thank you also to Huyen for organizing the trip at the beginning.

Local specialist: Tran Nhung

Great trip to Spain!
Spain | Sep 26 - Oct 4, 2025

MC
MC B.
Ashburn, VA | Reviewed on Oct 06, 2025
Our trip to Spain was wonderful! We thought all of our hotels were exactly what we asked for. Breakfast in Granada and Seville were both a little thin on options but that just might be the average in Spain. All of our guides were very good (would recommend all of them) but Ruben at the Alhambra was the best. Jesus was an amazing driver and human and we really enjoyed our day with him. If we had a do-over, we would have not gone to Nerja and Frigiliana - there wasn't enough for us to do there... Read more

Our trip to Spain was wonderful! We thought all of our hotels were exactly what we asked for. Breakfast in Granada and Seville were both a little thin on options but that just might be the average in Spain. All of our guides were very good (would recommend all of them) but Ruben at the Alhambra was the best. Jesus was an amazing driver and human and we really enjoyed our day with him. If we had a do-over, we would have not gone to Nerja and Frigiliana - there wasn't enough for us to do there and both were more touristy than we like. Instead we would have done an additional day in Seville - both of us wanted more time there. Overall, a great trip - Anita did a wonderful job at planning it for us. Any changes we would make are only because we know more now that we have visited.

Hotel Reviews
H10 Villa de la Reina
Madrid

We were only here for one night. It is right on Grand Via, so right in the middle of things. Made it easy to walk to what we wanted to eat/see.

Authenticity & Character
It's pretty but not a historic property.
Location
Right in the City Center - very walkable
Staff
Had very little contact except for check-in and the AC issus
Cleanliness & Comfort
The beds were very comfortable. Our room was very hot and we had to ask the front desk for help to turn it on, since it wasn't at all intuitive.
Las Casas de la Judería
Seville

We loved our stay here. The hotel is absolutely beautiful. Our room was enormous with our own private courtyard. The local was great.

Authenticity & Character
So beautiful. It has a roof top pool and bar. While it is a little dated, it is an amazing space.
Location
Right in the middle of old town and very walkable to tons of attractions and other neighborhoods
Staff
They were nice but we didn't have much interaction with them.
Cleanliness & Comfort
While our room was absolutely enormous with a sitting room and a private courtyard the bed was very, very hard. Also, the courtyard and some of the other (lovely) public spaces had either very little or very uncomfortable furniture so while it is great that they are there, not super usable.
Hotel Casa Morisca
Granada

Beautiful, very small hotel with a great location. Breakfast could be a little bit better with some more options.

Authenticity & Character
Absolutely beautiful. Our room was on the third floor with a view of the Alhambra. A very old building with so much of the original character maintained.
Location
Right in the heart of the old part of the city. So walkable to the Alhambra and the City Center. Easy access to restaurants, etc.
Staff
The staff was fine but not overly helpful. But that said we didn't ask for much
Cleanliness & Comfort
The room was small but lovely. The bathroom is a little dated. Not a good room for anyone with mobility issues but fine for us.
Activity Reviews
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

We cancelled this tour since I wasn't feeling well.

Córdoba Revealed: From Mezquita to the Alcázar
Córdoba Revealed: From Mezquita to the Alcázar
Seville

Our guide was great and Cordoba was beautiful but I think the tour could be done in about 2 hours.

Quality of Experience
The old town of Cordoba is so beautiful and the history is fascinating.
Guides, Drivers and Staff
She was great and taught us a lot.
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville

Got a very good overview of Seville and learned a lot of the Alcazar.

Quality of Experience
Guides, Drivers and Staff
Our guide was very nice and super informative
Exploring Granada’s Iconic Alhambra & Generalife Gardens
Exploring Granada’s Iconic Alhambra & Generalife Gardens
Spain

The Alhambra is incredible. I am so glad we opted for a private tour.

Quality of Experience
Guides, Drivers and Staff
Ruben was our favorite guide - so much information and very interesting
Granada Tapas Walk:  Gastronomic Experience
Granada Tapas Walk: Gastronomic Experience
Granada

Had a great time and ate some very good food. Nice variety of restaurants.

Quality of Experience
Food
Food was great!
Guides, Drivers and Staff
Armando was very nice and taught us a lot about tapas and Granada.
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Oct 06, 2025

Hi MC and Tom, thank you so much for your wonderful review! I’m happy to hear that you enjoyed your trip to Spain and that Ruben and Jesus made such a positive impression, both of them are truly exceptional at what they do. I also appreciate your honesty regarding Nerja and Frigiliana, it's a very helpful insight for future planning. Thank you again for trusting me with your travel plans, and I hope we have the chance to plan another adventure for you soon!
I wish you all the best! 🍷Anita

Room with a sofa bed? At check-in make certain that they made up the bed!
Italy | Sep 22 - Oct 3, 2025

Rosemarie
Rosemarie M.
Newark, NJ | Reviewed on Oct 06, 2025
LOCAL SPECIALIST Erini. Very good but could have made clear about time between drop-off and check-in. Ciara. Very quick attention to our needs. ACCOMMODATIONS: Alberobello 5/5 stars. Gorgeous interior, clean, newly renovated, all amenities, great communication with host. Only negative was spotty wifi. Lecce 3/5 stars. Room was not ready for us. Sofa bed was not made up. No drinking glasses. No kleenex. Only one trash can. Not particularly clean. Ants on the dresser. Could not check in until 4... Read more

LOCAL SPECIALIST Erini. Very good but could have made clear about time between drop-off and check-in. Ciara. Very quick attention to our needs. ACCOMMODATIONS: Alberobello 5/5 stars. Gorgeous interior, clean, newly renovated, all amenities, great communication with host. Only negative was spotty wifi. Lecce 3/5 stars. Room was not ready for us. Sofa bed was not made up. No drinking glasses. No kleenex. Only one trash can. Not particularly clean. Ants on the dresser. Could not check in until 4 pm. We arrived at 2 pm. Host was not on the premises. We were on the sidewalk with our luggage. Luckily a guest was leaving and she let us in and we left our luggage unattended in the foyer. Only positive was a nice large terrace at the back of the building. Would never stay there again. Bari 4/5 stars. Nice interior, clean, all amenities. Room was not ready for us. Sofa bed was not made up. AC not working and they came right away to fix. Good communication with host. Stairs very narrow and steep. GUIDES/EXPERIENCES: Alberobello Annarita B+. Matera Luigi A. Bread baking experience C (could have skipped it). Bottega Lucano liqueur - was skipped why? We had to pay to see a typical cave home Casa Grotta, why? Lecce Simona B. Cooking class B. Egnazia archeological park Luca A+. Bari Enzo? B. Grottaglie (my addition to the itinary) A. DRIVERS. Generally okay. English capability varied greatly. Driver (Sept 29) did not speak English! It was difficult to communicate. Most drivers did not give us their cell number. It would have made mid-route stops easier. Driver (Oct 3 leaving Bari) did not park near our accommodation to pick us up. We had to walk 10 mins to where he parked. He rolled Donna's suitcase and I had to roll my own over cobble streets. Do not understand why, since Driver (Sep 29 arriving Bari) parked close by and the host walked there to meet us.

Hotel Reviews
Porta Piccola Luxury Home
Bari

4/5 stars. Nice interior, clean, all amenities. Room was not ready for us. Sofa bed was not made up. AC not working and they came right away to fix. Good communication with host. Stairs very narrow and steep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo dei Dondoli - Luxury Room & Apartments
Lecce

3/5 stars. Room was not ready for us. Sofa bed was not made up. No drinking glasses. No kleenex. Only one trash can. Not particularly clean. Ants on the dresser. Could not check in until 4 pm. We arrived at 2 pm. Host was not on the premises. We were on the sidewalk with our luggage. Luckily a guest was leaving and she let us in and we left our luggage unattended in the foyer. Only positive was a nice large terrace at the back of the building. Would never stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chiancole Trulli Experience
Alberobello

5/5 stars. Gorgeous interior, clean, newly renovated, all amenities, great communication with host. Only negative was spotty wifi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Walking Tour of Bari
Private Walking Tour of Bari
Bari

Good tour but guide did not seem enthusiastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of the Archaeological park of Egnazia
Guided tour of the Archaeological park of Egnazia
Italy

Egnazia archeological park Luca A+. One of the true highlights of this trip. Luca was awesome and gave us a 1.5 hour tour not 1.0 hour. Wish we had budgeted more time there.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Driver at your disposal to Grottaglie *
Private Driver at your disposal to Grottaglie *
Italy

A gentleman. Very helpful. Very good English

Quality of Experience
Guides, Drivers and Staff
Transport
Pasta Cooking Class and Wine Tasting in Lecce
Pasta Cooking Class and Wine Tasting in Lecce
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Guided Tour in Lecce
Private Guided Tour in Lecce
Lecce

Lecce Simona B.

Quality of Experience
Guides, Drivers and Staff
Transport
Storywalking Experience: A guided walk exploring Matera's history and food traditions from Alberobello
Storywalking Experience: A guided walk exploring Matera's history and food traditions from Alberobello
Italy

Matera Luigi A. Bread baking experience C (could have skipped it). Bottega Lucano liqueur - was skipped why? We had to pay to see a typical cave home Casa Grotta, why?

Quality of Experience
Guides, Drivers and Staff
Transport
Alberobello Guided Tour
Alberobello Guided Tour
Italy

Alberobello Annarita B+.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Oct 14, 2025
Dear Rosemarie, Thank you very much for taking the time to share your detailed feedback — we truly appreciate it. I’m so glad to hear that you enjoyed your stays in Alberobello and Bari, as well as several of your experiences and local guides.
At the same time, I’m very sorry for the inconvenience you encountered in Lecce and for the issues with timing and communication during your transfers. We completely understand how disappointing it must have been to arrive and find the accommodation not...
Read more

Dear Rosemarie, Thank you very much for taking the time to share your detailed feedback — we truly appreciate it. I’m so glad to hear that you enjoyed your stays in Alberobello and Bari, as well as several of your experiences and local guides.
At the same time, I’m very sorry for the inconvenience you encountered in Lecce and for the issues with timing and communication during your transfers. We completely understand how disappointing it must have been to arrive and find the accommodation not properly prepared and to experience difficulty coordinating with some drivers. Please accept our sincere apologies for the frustration this caused.
Your feedback is invaluable, and we’ve already shared it with our local partners to ensure these matters are promptly addressed and do not happen again. We’re grateful for your understanding and for giving us the opportunity to make this right.
Warm regards, from all the Storywalking team

The restaurant tour in Zurich was great.Kimk...
Switzerland | Sep 17 - Sep 27, 2025

Melinda
Melinda S.
Ashburn, VA | Reviewed on Oct 06, 2025

The restaurant tour in Zurich was great.
Kimkim was very helpful

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 13, 2025
Dear Mélinda,
I hope you're doing well!
I wanted to personally thank you for sharing your experience following your recent journey with KimKim. Your feedback is incredibly valuable to us, and I’ll be sure to pass along your kind words to both our team and our local partners.
It was truly a pleasure assisting you: your thoughtful approach, positive energy, and trust throughout the process made it such an enjoyable collaboration. Being part of your travel experience was an absolute...
Read more

Dear Mélinda,
I hope you're doing well!
I wanted to personally thank you for sharing your experience following your recent journey with KimKim. Your feedback is incredibly valuable to us, and I’ll be sure to pass along your kind words to both our team and our local partners.
It was truly a pleasure assisting you: your thoughtful approach, positive energy, and trust throughout the process made it such an enjoyable collaboration. Being part of your travel experience was an absolute privilege.

If you're ever thinking about your next adventure, whether that’s discovering the vibrant streets of London, soaking in the culture and cuisine of France, or enjoying the serene landscapes of Switzerland, I’d be thrilled to help you plan it.
Feel free to reach out anytime: I'd love to hear from you again!

Warmest wishes,
Clothilde

Wonderful tour of England
England | Sep 21 - Sep 28, 2025

K
Kathy T.
Ashburn, VA | Reviewed on Oct 06, 2025
Our trip to England was incredible! Kate truly listened to our interests and crafted the perfect itinerary—blending city highlights, countryside charm, and small-town experiences. In just one week, we visited palaces, farmhouses, and ancient Roman baths, and got a real feel for England’s rich history and culture. All of the travel arrangements were seamless—drivers were punctual and friendly, and our tours were fantastic. The Black Cab tour with Chris was fun and informative, and the walking... Read more

Our trip to England was incredible! Kate truly listened to our interests and crafted the perfect itinerary—blending city highlights, countryside charm, and small-town experiences. In just one week, we visited palaces, farmhouses, and ancient Roman baths, and got a real feel for England’s rich history and culture. All of the travel arrangements were seamless—drivers were punctual and friendly, and our tours were fantastic. The Black Cab tour with Chris was fun and informative, and the walking tour of Bath with Ulrich brought the city’s history and architecture to life. Every hotel was spot on for our group of three. Our favorite was the Manor House in Castle Combe—beautiful, comfortable, and topped off with a lovely afternoon tea. Kate was thoughtful, organized, and so easy to work with. I highly recommend her to anyone planning a trip to England—she made our vacation unforgettable!

Hotel Reviews
Leonardo Royal Hotel Oxford
Wolvercote, Oxford

This is your typical hotel. Rooms were clean and staff were friendly. Our first room smelled strongly of cigarette smoke. The hotel was kind enough to switch us to another room and offer a drinks card for the inconvenience. The room with two doubles was a little tight for 3 adults. In hindsight I should have requested two rooms. Included breakfast offered many options. Not easily walk-able to city center and needed to call an Uber to get around.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Manor House
Castle Combe

We truly enjoyed our stay at the historic Manor House. The staff were friendly and the accommodations were clean and comfortable. Afternoon tea was delicious and delightful.

Authenticity & Character
Extremely charming and picturesque with surrounding gardens located in a quaint English village.
Location
Staff
Cleanliness & Comfort
Abbey Hotel Bath
Bath

Great location and quick walk to cafes and pubs and sightseeing. One member of our party was a little put off by the decor, but that's just personal opinion. Otherwise the hotel was clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phoenix Hotel
London

Friendly staff, large breakfast, clean accommodations. Easy walk to lots of pubs and shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 12, 2025
Dear Kathy, What an absolutely wonderful message to read ❤️ Thank you so much for taking the time to share such kind words! It means the world to me to know that your trip to England turned out just as I hoped it would - full of history, charm, and those little moments that make travel so special. It was such a joy working with you and your group, and I’m thrilled that you loved the mix of city life and countryside serenity. Chris and Ulrich truly pour their hearts into what they do and... Read more

Dear Kathy,

What an absolutely wonderful message to read ❤️ Thank you so much for taking the time to share such kind words! It means the world to me to know that your trip to England turned out just as I hoped it would - full of history, charm, and those little moments that make travel so special.

It was such a joy working with you and your group, and I’m thrilled that you loved the mix of city life and countryside serenity. Chris and Ulrich truly pour their hearts into what they do and both of them will be over the moon to hear your praise 😊

And yes, The Manor House is such a gem, isn’t it? I can just picture you enjoying that afternoon tea surrounded by its timeless gardens - it’s pure magic.

Thank you again for being such a delight to plan for - thoughtful, open, and full of good energy from start to finish.

Wishing you lots of happy memories and warm cups of tea to bring you back to that Castle Combe feeling!

With all my best,
Kate

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