Kimkim Trip Reviews

4.8
Based on 18,758 ratings
Read 18,758 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Remarkable 14-day experience in New Zealand.
New Zealand | Oct 5 - Oct 21, 2025

Marur Dev
Marur Dev D.
Newark, NJ | Reviewed on Oct 22, 2025
We had a remarkable 14-day experience in New Zealand, thanks to Michelle's flawless coordination of logistical arrangements. Hotel and lodge accommodations were outstanding. Her timely adaptation to an inclement weather conditions in Milford sounds ensured a successful transition to the more captivating Doubtful Sounds. From the outstanding accommodations to her resourceful response to adverse weather, every facet of our journey was expertly managed. The diverse beauty of each location on... Read more

We had a remarkable 14-day experience in New Zealand, thanks to Michelle's flawless coordination of logistical arrangements. Hotel and lodge accommodations were outstanding. Her timely adaptation to an inclement weather conditions in Milford sounds ensured a successful transition to the more captivating Doubtful Sounds.

From the outstanding accommodations to her resourceful response to adverse weather, every facet of our journey was expertly managed. The diverse beauty of each location on both South and North islands left an indelible mark. Thank you for orchestrating an extraordinary experience that will be cherished forever

Hotel Review
Abel Tasman Lodge
Motueka

Our stay at the Abel Tasman Lodge was fantastic. Despite our late arrival, the owner was very accommodating, providing us instructions and even coming by to inform us about breakfast and packed lunch options. The hospitality was warm and greatly appreciated.

Activity Reviews
Explore the Waitomo Glow Worm Caves
Explore the Waitomo Glow Worm Caves
New Zealand

Exploring the Waitomo Glow Worm Caves was a unique and enchanting experience. The glow worms created a magical atmosphere that's hard to forget. Definitely a must-do activity!

Waiheke Island Half Day Scenic Wine and Lunch
Waiheke Island Half Day Scenic Wine and Lunch
New Zealand

The Waiheke Island Half Day Scenic Wine and Lunch was a great experience. We enjoyed beautiful weather while exploring and tasting various wines, making it a perfect relaxing day.

Aqua Taxi - Slice of Paradise (boat + optional walks) - full day
Aqua Taxi - Slice of Paradise (boat + optional walks) - full day
New Zealand
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Oct 24, 2025

Hi Marur and thanks so much for this amazing review. It was a great pleasure to work with you and Amshu to put together this trip for you and I am thrilled it all came together perfectly.

Beautiful Portugal and Spain
Spain | Sep 30 - Oct 14, 2025

Katie
Katie F.
Franklin, NC | Reviewed on Oct 22, 2025
Bea did a wonderful job of putting together our trip to Portugal and Spain. When we had a major change in plans she fixed it and created a new itinerary for us. Bea made sure we had an excellent plan and all details were covered. All of the hotels were chosen with care. We did not have a car so it was important to have hotels centrally located. Our guides and drivers were excellent. Everyone of them showed up on time and were professional in manner. The trip was filled with highlights and we... Read more

Bea did a wonderful job of putting together our trip to Portugal and Spain. When we had a major change in plans she fixed it and created a new itinerary for us. Bea made sure we had an excellent plan and all details were covered. All of the hotels were chosen with care. We did not have a car so it was important to have hotels centrally located. Our guides and drivers were excellent. Everyone of them showed up on time and were professional in manner. The trip was filled with highlights and we would recommend KimKim travel to anyone.

Activity Reviews
Private Hike the Caminito del Rey
Private Hike the Caminito del Rey
Granada

This was by far the best day of our trip. A chance to get out in nature. It was not a strenuous as expected and plenty of chances to rest if need be. The views are worth the hike.

Quality of Experience
Guides, Drivers and Staff
Transport
A Day in Ronda: Ancient Streets & Stunning Vistas
A Day in Ronda: Ancient Streets & Stunning Vistas
Spain

We found Ronda to be overcrowded. Very little to do once you saw the bridge from different angles

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Granada’s Iconic Alhambra & Generalife Gardens
Exploring Granada’s Iconic Alhambra & Generalife Gardens
Spain

Our private guide did an excellent job of sharing the history of the Alhambra.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Nov 14, 2025

Hi Katie! Thank you so much for your kind words! I’m thrilled to hear that you enjoyed your trip to Portugal and Spain (after the long, long wait!) and that everything came together smoothly. It’s wonderful to hear that the Caminito del Rey hike stood out as a highlight :) Being able to enjoy nature and the views makes a day truly memorable. It's been truly a pleasure to work with you all this time, and I’d love to help plan your next adventure! Best regards, Bea.

French wine adventure
France | Sep 25 - Oct 15, 2025

Joanne
Joanne H.
Denver, CO | Reviewed on Oct 22, 2025
Our France adventure was beyond what we asked! Not only did we fulfill our desire to explore French wine and wine regions, we had guides who made every tour more fun and more meaningful - starting with Ann in Champagne, then Raphael, Mel, Sandra, Bruno and a few others! We loved having all the transportation and hotels taken care of so we could enjoy our trip even more. Thank you Justine!! Read more

Our France adventure was beyond what we asked! Not only did we fulfill our desire to explore French wine and wine regions, we had guides who made every tour more fun and more meaningful - starting with Ann in Champagne, then Raphael, Mel, Sandra, Bruno and a few others! We loved having all the transportation and hotels taken care of so we could enjoy our trip even more. Thank you Justine!!

Hotel Reviews
Radisson Blu London Heathrow
London
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Madeleine Hotel & Spa
Sarlat-la-Canéda
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loved the sauna!!
Hôtel de Sèze
Bordeaux
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel de l’Horloge
Avignon
Authenticity & Character
Loved the view from our room and the location
Location
Staff
Cleanliness & Comfort
Le Phénix Hôtel
Lyon

The room and bathroom seemed especially small and no view out of the window

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Philippe Le Bon
Dijon
Authenticity & Character
Loved the courtyard
Location
Perfect for walking everywhere
Staff
Staff was so friendly and helpful
Cleanliness & Comfort
Hôtel Parc Saint Séverin
Paris
Authenticity & Character
Location
Latin quarter
Staff
Everyone so helpful when we had questions or needed reservations
Cleanliness & Comfort
Activity Reviews
Travel back in prehistory at Grotte de Font-de-Gaume, Les Eyzies
Travel back in prehistory at Grotte de Font-de-Gaume, Les Eyzies
Sarlat
Quality of Experience
Guides, Drivers and Staff
Transport
Villages of Dordogne -  Domme, La Roque-Gageac and Beynac
Villages of Dordogne - Domme, La Roque-Gageac and Beynac
France
Quality of Experience
Fascinating history
Guides, Drivers and Staff
Historical walking tour of Sarlat
Historical walking tour of Sarlat
Sarlat
Quality of Experience
Guides, Drivers and Staff
Bruno was amazing
Visit of the town of Bergerac and wine tasting
Visit of the town of Bergerac and wine tasting
France
Quality of Experience
Guides, Drivers and Staff
Sandra was very personable and knowledgeable
Transport
Gourmet and History Tour of Bordeaux
Gourmet and History Tour of Bordeaux
Bordeaux
Quality of Experience
Guides, Drivers and Staff
Loved Melodie our guide
2 wine regions within a day: St-Emilion & Médoc
2 wine regions within a day: St-Emilion & Médoc
Bordeaux

We had an awesome guide - Dorian

Quality of Experience
Guides, Drivers and Staff
Dorian was so entertaining and knowledgeable!! He was very personable
Transport
Cité du Vin
Cité du Vin
Bordeaux

We were surprised how excellent the whole experience was - the interactive exhibits are so fun and offer great learning experiences

Quality of Experience
Châteauneuf du Pape Tour & Wine Tasting
Châteauneuf du Pape Tour & Wine Tasting
France

Learned so much!!

Quality of Experience
Guides, Drivers and Staff
Transport
Saint Remy, les Baux de Provence and Pont du Gard
Saint Remy, les Baux de Provence and Pont du Gard
Avignon
Quality of Experience
Our guide and the amazing window to bistory
Guides, Drivers and Staff
Transport
Discover Villages in Luberon
Discover Villages in Luberon
France
Quality of Experience
Guides, Drivers and Staff
Transport
Beaujolais 100% Wine
Beaujolais 100% Wine
Lyon
Quality of Experience
Guides, Drivers and Staff
Transport
Lyon Old Town Food Tour
Lyon Old Town Food Tour
Lyon

The places we visited were very special and the owners took great pride in what they shared with us

Quality of Experience
Great guide and very fun small group
Guides, Drivers and Staff
Villages of the Burgundy countryside
Villages of the Burgundy countryside
France

Raphael our guide was fun and so knowledgable!

Quality of Experience
Guides, Drivers and Staff
He loves his job as a guide! Contagious!
Transport
Full day in Côte de Beaune and Côte de Nuits
Full day in Côte de Beaune and Côte de Nuits
France
Quality of Experience
Guides, Drivers and Staff
Transport
Short day-trip to Champagne: Family Growers & traditional Lunch
Short day-trip to Champagne: Family Growers & traditional Lunch
France

Our guide was so friendly and knowledgable, and we enjoyed her fun relationship with the growers!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sainte Chapelle and Notre-Dame
Sainte Chapelle and Notre-Dame
Paris

Our guide was so personable and knowledgable

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Arnas | Replied on Oct 25, 2025

Bonjour Joanne, Louis,

Thank you so much for this amazing review!
I am happy you had a great time in France !

We hope to see you soon on Kimkim again !

A Bientôt !
Justine

Exceptional planning and guides made our trip to Turkey unforgettable
Turkey | Oct 2 - Oct 11, 2025

Janine
Janine F.
Minneapolis, MN | Reviewed on Oct 22, 2025
Our trip to Turkey was absolutely amazing! Berat and Murat ensured that every detail of our itinerary was perfectly planned and executed. We were in great hands from start to finish. Sumer, Alp, and Zekiye were incredibly knowledgeable about each site we visited. Their insights brought the history and culture of Turkey to life, and we learned so much from them. On top of that, they were all so kind, gracious, and welcoming—it was a true pleasure getting to know them. Turkey is a... Read more

Our trip to Turkey was absolutely amazing! Berat and Murat ensured that every detail of our itinerary was perfectly planned and executed. We were in great hands from start to finish.

Sumer, Alp, and Zekiye were incredibly knowledgeable about each site we visited. Their insights brought the history and culture of Turkey to life, and we learned so much from them. On top of that, they were all so kind, gracious, and welcoming—it was a true pleasure getting to know them.

Turkey is a stunning country with so much to offer, and thanks to this incredible team, our experience was unforgettable. We’re already looking forward to our next visit!

Hotel Reviews
Hagia Sofia Mansions Istanbul, Curio Collection by Hilton
Fatih Istanbul

Don’t stay in one of the mansions near the trolly tracks.. loud.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olympos Mountain Lodge

Unique experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Akra Antalya Hotel
Antalya

Loud at night.. but beautiful location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Argos in Cappadocia
Nevsehir

Amazing hotel!! Beautiful and impeccable service.

Authenticity & Character
S
Location
Staff
Cleanliness & Comfort
Activity Review
Turkish Bath and Spa at Hürrem Sultan Hammam
Turkish Bath and Spa at Hürrem Sultan Hammam
İstanbul

Do this!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Oct 22, 2025

Dear Janine,
Many thanks for this positive review! We appreciate your valuable feedback and are happy to hear you had a great time in Turkey.
Thanks for choosing us as your travel companions and we look forward to hosting you here again.
Best,
Berat

If I could have Angelic plan all my future trips I would!
Greece | Oct 10 - Oct 19, 2025

sherry
sherry p.
Canada | Reviewed on Oct 22, 2025
We planned a trip to celebrate my nieces high school graduation. My sister, niece, daughter and myself went and we had an amazing time. Angelic was absolutely wonderful at helping g pick out what islands we should go to and offering different ideas for what tours we would do. She was very easy to deal with and prompt in her responses. All through the trip she checked in with us to make sure everything was going smoothly and offered help when we couldn’t get into our first rental. We... Read more

We planned a trip to celebrate my nieces high school graduation. My sister, niece, daughter and myself went and we had an amazing time. Angelic was absolutely wonderful at helping g pick out what islands we should go to and offering different ideas for what tours we would do. She was very easy to deal with and prompt in her responses. All through the trip she checked in with us to make sure everything was going smoothly and offered help when we couldn’t get into our first rental. We couldn’t figure out how to open the locked box. The drivers she arranged were always on time and made us feel well taken care of. The tour guides always had our reservations and if they were private tours they came to get us from our hotels. When we had to leave to catch our flights home Angelic had already phoned the hotel to make sure they would be there at 6:15 am to help us carry our luggage(if you’ve stayed in Santorini you would understand how important that is as the steep stairs are a bit crazy when you don’t live there! The hotels are beautiful on the cliff sides.) I have no complaints about the service we received from Kim Kim and Angelic at all and would recommend it to anyone!

Hotel Reviews
Elite Suites Oia
Santorini

Exactly was the pictures show! Amazing views and pool!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heloni apartments
Athens

This apartment is right in the heart of everything and you can easily walk to everything you would want to see.

Authenticity & Character
It was very clean and had a wonderful balcony that looked out on the street. E enjoyed having our coffee and people watching.
Location
Staff
The only contact we had was when we needed help opening the lock box to get the key and they were very responsive and helpful. They did check in to make sure everything was going well and they allowed us to stay a bit longer at check out so we didn’t have to wait with our luggage outside.
Cleanliness & Comfort
Very clean and exactly as it looks in the pictures
Castle Mansions
Naxos

What an absolutely wonderful place to stay on an amazing island! We lived everything about it. It is exactly as the photos look but better. The owners and workers were wonderful and helpful.

Authenticity & Character
It was so nice to have a real living room with space to relax very rare in my experience. The large bowl of fruits was an extra that was appreciated and enjoyed.
Location
It is close to everything you need
Staff
Cleanliness & Comfort
It was so clean. The whole island is so clean!
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Oct 23, 2025

Yeia sou Sherry,

Thank you so much for sharing your feedback.
I am super excited to know that you had a wonderful time here in Greece with us, and that this high-school graduation trip was one to remember 🙂

We would love to see you come back one day and show you more of our amazing country.

Until our paths meet again, take care and safe travels!

Greetings from Greece,
Angela & the GA Trips team

This was the trip of a lifetime!
Peru | Oct 11 - Oct 18, 2025

Amar
Amar P.
Downers Grove, IL | Reviewed on Oct 22, 2025

This was the trip of a lifetime. We initially were planning to go to Peru, however, due to some issues over there we were able to quickly re-route to Chile - with outstanding support from KimKim. They always put us at ease and ensure we have seamless travel. The trip itself was planned to perfection and we now have memories that we will cherish for a lifetime. As always, KimKim rocks!

Local specialist: Johanna Fabian

Fabulous trip to Iceland.
Iceland | Oct 13 - Oct 19, 2025

Meg
Meg K.
Ashburn, VA | Reviewed on Oct 22, 2025
We had fabulous trip to Iceland. We enjoyed the comfort of knowing that we had a solid itinerary planned for us, car and accommodations booked.
On arrival we got a call from the rental car company who met us and conveniently took us to our rental car. Everything was easy, which was really nice when you arrive at 6am without a good nights sleep.
We drove to The Secret Lagoon - which we enjoyed immensely. The place was clean, friendly and enjoyable.
Our first accommodations, Blue Hotel,...
Read more

We had fabulous trip to Iceland. We enjoyed the comfort of knowing that we had a solid itinerary planned for us, car and accommodations booked.
On arrival we got a call from the rental car company who met us and conveniently took us to our rental car. Everything was easy, which was really nice when you arrive at 6am without a good nights sleep.
We drove to The Secret Lagoon - which we enjoyed immensely. The place was clean, friendly and enjoyable.
Our first accommodations, Blue Hotel, was very nice. It was clean, friendly and quiet. The breakfast was really good. We also enjoyed the hot tub which was the perfect end to a day of touring.
The restaurant across the road - Mika - was excellent.
The day we spent seeing the sights on the Golden Circle was terrific. The directions were clear and the description were accurate.

Our next hotel in Vik, the Farm House was decent, but did not have the same warm vibe of the Blue Hotel. We had an issue with our door not locking. The solution from the staff was that “this is Iceland” no one will bother you. While this might be true we were not comfortable sleeping in an unlocked room. We did finally get the door to lock so it turned out fine in the end. We just were surprised that the staff did not seem to take our concerns seriously.

We stayed in one of the lodges which was nice. It had 2 rooms. But we suspect there might have been a mold issue- Dorian is very sensitive to mold and had an allergy flare up while staying there. (He was fine before and after our stay there.)
The breakfast was decent but nothing special.

The first day in the Vik area we saw the nearby glacier- which was incredible. We also went to the beach and enjoyed the views. We would recommend the su ur’Vik we had a very nice meal there and the service was great.

The second day in Vik we decided to scrap the itinerary which was a long day of driving to a park and another glacier. I’m sure would have been wonderful but we were tired of driving and wanted a day to rest. We went to the lava show - which we really enjoyed. Then a quick walk on the black sand beach. We would not recommend the halldorskaffi - the meal was not to our liking and the service was not friendly.

Our next stop was Reykjavik. We stayed at the Residents Inn. We were upgraded to a family suite. It was very nice, comfortable and convenient. The staff was friendly and helpful. One small thing is that this hotel has many locations so we ended up at the main location which was not where we were to stay. There was a lot of construction going on around the main building so we could not park near the entrance. Fortunately we decided not to take our luggage until we knew where we were going so it worked out fine. Just wanted to let you know for future reference.

We had a very fun evening wandering the streets of Reykjavik - great atmosphere loads of places to eat, drink and shop.

The next morning we walked to our whale watching tour with Elding. We enjoyed this immensely! The day was beautiful and we saw dolphins and 2 kinds of whales. 🐳

In the afternoon we walked to the local swimming pool - we throughly enjoyed the hot tubs and local custom of spending time soaking in the wonderfully warm waters. For dinner we went to the Hereford Steakhouse- another fabulous meal. I will also add that we really appreciated having breakfast included with our stay, they brought a very nice spread to the room each day with fresh bread delivered by 8am. This was a very thoughtful addition to the plan - thank you!

On the final day as we made our way to the airport we went to Seltun geothermal area.
The drive from Reykjavik to Seltun was beautiful! Would definitely recommend this detour.

I am not very tech savvy and maybe there is a way to do this that I am not aware of but one thing that was slightly annoying about the itinerary is that we had to scroll through the whole thing to get to each day’s plan. It might be easier if there were tabs for each day so you could go directly to the day without scrolling the whole thing. If there is a way to do this that I am not aware of perhaps a short tutorial on how to use the system would be helpful.

Thanks for planning a wonderful trip for us!!
We would recommend your services to others.

Hotel Reviews
Reykjavik Residence Apartment Hotel
Reykjavík

Great place! The room was comfortable, clean and convenient to sights, food, drink and shops.

Authenticity & Character
Location
Staff
Very helpful and friendly.
Cleanliness & Comfort
Comfortable beds and nice towels. Great shower!
Farmhouse Lodge
Vík

The bed was comfortable and clean. My husband had an allergic reaction to something in the room. The door was difficult to lock and the staff was not very helpful to resolve the issue.

Authenticity & Character
Cute place.
Location
Convenient to glacier and Vik. Nice and dark for lights viewing.
Staff
The breakfast staff was efficient but did not say hello or greet anyone. The manager was friendly.
Cleanliness & Comfort
Blue Hotel Fagrilundur
Bláskógabyggd

We enjoyed our stay. Clean, friendly and cozy. Very nice breakfast and hot tubs.

Authenticity & Character
The furnishings are simple and nice
Location
Convenient to the sights.
Staff
The staff was very friendly and helpful. Attentive to the guests.
Cleanliness & Comfort
The bed was very comfortable and everything was very clean
Activity Reviews
Whale Watching Tour
Iceland

Beautiful! Loved the boat ride and we saw dolphins, and 2 kinds of whales. 🐳

Quality of Experience
Guides, Drivers and Staff
Caves of Hella
Iceland

This was very interesting. We learned some history and a glimpse into farm life in Iceland. The guide was knowledgeable and informative.

Quality of Experience
Guides, Drivers and Staff
Icelandic Lava Show
Iceland

We enjoyed the show. We loved hearing about the history of how the show came about. The presenter was humorous and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
The Secret Lagoon
Iceland

We throughly enjoyed this experience. Very clean, lots of convenient things to make the experience enjoyable- showers, towels, soap, shampoo, suit driers, pool noodles. The natural environment was relaxing and beautiful.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Othman A
Othman
Othman A
Local specialist in Montreal / Iceland | Replied on Oct 27, 2025

Thank you so much, Meg, for your detailed feedback! I’m so happy to hear you had a fantastic trip and that having your itinerary, car, and accommodations arranged made things easier for you. I’m glad the Secret Lagoon, whale watching, and the Golden Circle were memorable highlights, and that you enjoyed the small thoughtful touches along the way. It really means a lot to me that you would recommend my services to others!

Best Guides
Peru | Oct 2 - Oct 16, 2025

Robert
Robert F.
Allentown, PA | Reviewed on Oct 22, 2025
Fantastic vacation. Highlight was that the guides were professional, knowledgeable, flexible and perfectly match to our interests. Everyone exceeded our expectations. All tours were "personal" where my wife and I had a guide. Read more

Fantastic vacation. Highlight was that the guides were professional, knowledgeable, flexible and perfectly match to our interests. Everyone exceeded our expectations. All tours were "personal" where my wife and I had a guide.

Hotel Reviews
Gran Hotel Bolivar
Lima

Hotel of former glory. Fun experience. The 1920's rooms felt like you were in the movie "The Shining". Bar was a highlight and was packed with Peruvians having a drink after work. In the heart of the old town, so everything is walking distance.

La Estancia Ecolodge
Isla del Sol
Abittare Hotels
Cusco
Hotel Pakaritampu
Ollantaytambo
Intiqa
Puno

Fine hotel. Just tell them to get better coffee for breakfast. Worst coffee that we had in the entire trip, which was a big disconnect to the quality of the hotel.

Wilkamayu Hotel
Sicuani

Restaurant was closed when we went, maybe because the main road outside the hotel was under construction. Very few other options for dinner. Good hotel otherwise. Seems like a place Peruvians go for business conferences.

El Mapi by Inkaterra
Cusco

Tourist hotel. Well organized money-making factory. Our package included a dinner which was fast, but boring plus they charged outragous amounts for the beverages that were not included. Appropriate for a bus tour groups, but not people who want the small group experience.

Authenticity & Character
Location
This is the only plus. Right next to the train station.
Staff
Cleanliness & Comfort
Costa del Sol Whyndam Cajamarca
Cajamarca
Location
Cleanliness & Comfort
Las Brisas
La Paz

Disappointed on this one. We though we were booked at Las Brisas North, the main hotel in the heart of the old town area. The photo is from that hotel. Instead we were booked in the Las Brisas South hotel which is on the outskirts of town in an affluent neighborhood. This made is difficult to do anything with our free time except eat at the fancy restaunts (we planned on seeing museums missed on our tour).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
 Pachamanca: Traditional Andean Underground Cooking
Pachamanca: Traditional Andean Underground Cooking
Peru

This experience was misleading. It was a fancy restaurant with a traditional cooking method. I thought we would be in a village with guinea pigs running around. Also, they had their own coffee roaster and whiskey distillery which was good for getting gifts, but made the experience feel completely modern. Owner was fantastic and personable guy, so I wish him success. Food good. Just rephrase the description

Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Oct 24, 2025

Thank you so much for your kind words! I’m delighted to hear that you and your wife had such a fantastic vacation and that our guides helped make the experience so memorable.
I also want to sincerely thank you for the additional feedback you shared with us. We really value your observations, as they help us continue improving and ensure that every future trip meets — and hopefully exceeds, our travelers’ expectations.

It was a real pleasure to plan your journey through Peru & Bolivia!

Bruno made our trip to Croatia “PERFECT”. The...
Croatia | Oct 8 - Oct 15, 2025

D
Doug L.
Boston, MA | Reviewed on Oct 22, 2025
Bruno made our trip to Croatia “PERFECT”. The planning was flawless the hotels were outstanding in quality and location. He gave us a tour of Zagreb to kick off the trip and made us so comfortable and feel like friends. Also the extra touches of where to park, get gas, eat and sights to see made our nightly texts from him a highlight of our evenings. I cannot recommend Bruno more that enough to make your trip to Croatia truly special. Read more

Bruno made our trip to Croatia “PERFECT”. The planning was flawless the hotels were outstanding in quality and location. He gave us a tour of Zagreb to kick off the trip and made us so comfortable and feel like friends. Also the extra touches of where to park, get gas, eat and sights to see made our nightly texts from him a highlight of our evenings. I cannot recommend Bruno more that enough to make your trip to Croatia truly special.

Hotel Reviews
Piazza Heritage Hotel
Split

Location was incredible

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zrinka House
Grabovac

So well updated and decorated beautifully. Zrinka and Barbra made us feel so welcomed!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Esplanade Zagreb Hotel
Zagreb

Beautiful, breakfast dining room was awesome

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Oct 22, 2025

Hi Doug,

Thank you very much for your feedback!

It was a pleasure arranging the trip for you and meeting you in Zagreb.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

Spain!!
Spain | Oct 8 - Oct 20, 2025

M
Mary R.
Bridgewater, NJ | Reviewed on Oct 22, 2025

We really enjoyed our trip to Spain.
The hotels were awesome and in great locations. All of the guides were wonderful; we learned so much about the history and culture of Spain. I feel ike our local contacts could have checked in with us more, but, when we reached out to them they were very responsive.
The overall trip was great. Thank you!

Local specialist: Adam Gomez

kimkim does it again!
France | Sep 29 - Oct 17, 2025

S
Susan C.
Manhattan, NY | Reviewed on Oct 21, 2025
I thoroughly enjoyed my time in France. Each of the excursions arranged by kimkim was excellent. I not only enjoyed them but felt I learned a great deal from each of the local guides who were knowledgeable and quick to answer questions pertaining to the tour but to also recommend further activities in the area. (This was especially true of Emma our guide for the Normandy Beaches excursion).
All of the drivers were also courteous, timely and accommodating.
I was very pleased with the...
Read more

I thoroughly enjoyed my time in France. Each of the excursions arranged by kimkim was excellent. I not only enjoyed them but felt I learned a great deal from each of the local guides who were knowledgeable and quick to answer questions pertaining to the tour but to also recommend further activities in the area. (This was especially true of Emma our guide for the Normandy Beaches excursion).
All of the drivers were also courteous, timely and accommodating.
I was very pleased with the location of our hotel(Hotel Lorette-Astotel) in Paris. Its proximity to several metro lines made it very convenient for reaching desired locations.

Sebastian/kimkim did a great job and we had a great trip.

Hotel Reviews
Jangle Courtyard by Marriott Paris Roissy Charles de Gaulle Airport
Le Mesnil-Amelot
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Plus Hotel Litteraire Gustave Flaubert
Rouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel le Dauphin Les Loges
Honfleur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Bayeux
Bayeux
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Needs to be updated.
Hôtel Beaufort
Saint-Malo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Rabelais
Amboise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Lorette - Astotel
Paris

Excellent location and friendly staff.

Authenticity & Character
Location
Close to several metro lines which facilitated travel within Paris.
Staff
Cleanliness & Comfort
Activity Reviews
Guided visit of Rouen
Guided visit of Rouen
Rouen
Quality of Experience
Guides, Drivers and Staff
Full-day Tour of D-Day Sites
Full-day Tour of D-Day Sites
Bayeux
Quality of Experience
Guides, Drivers and Staff
Transport
Chenonceau & Chambord : A Low-Season Loire Getaway
Chenonceau & Chambord : A Low-Season Loire Getaway
Amboise
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tourraine Wine tour
Afternoon Tourraine Wine tour
France
Quality of Experience
Guides, Drivers and Staff
Transport
Monet's Giverny House & Gardens Small-Group Half Day Trip From Paris
Monet's Giverny House & Gardens Small-Group Half Day Trip From Paris
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Paris: Illuminations Seine River Cruise
Paris: Illuminations Seine River Cruise
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Oct 23, 2025
Hi Susan, Thank you so much for your wonderful message — I’m truly happy to hear you had such a great time in France! 🇫🇷 It’s fantastic to know that you enjoyed each excursion and connected well with the local guides and drivers. I’ll make sure to pass your kind words along to Emma — she’ll be delighted to hear that her Normandy tour was such a highlight for you. I’m also glad that the hotel and location worked out perfectly for your stay in Paris. It was a real pleasure helping you plan... Read more

Hi Susan,

Thank you so much for your wonderful message — I’m truly happy to hear you had such a great time in France! 🇫🇷

It’s fantastic to know that you enjoyed each excursion and connected well with the local guides and drivers. I’ll make sure to pass your kind words along to Emma — she’ll be delighted to hear that her Normandy tour was such a highlight for you.

I’m also glad that the hotel and location worked out perfectly for your stay in Paris.

It was a real pleasure helping you plan this trip, and I hope we’ll have the chance to welcome you back to France again in the future — maybe to discover another region next time!

Warm regards,
Sebastian

Our trip to Iceland
Iceland | Oct 11 - Oct 16, 2025

L
Leonard G.
Belmont, CA | Reviewed on Oct 21, 2025
Our trip to Iceland was great - the landscape & scenery were amazing. Our accommodations were very good and easy to get to with the help of the navigation system in the car rental. We thoroughly enjoyed not having a packed schedule to follow. Adam provided us with quite a few sights to consider visiting, giving tips about each site and some do's and don'ts. The roads were good and easy to travel. The only thing we weren't able to see was the northern lights, but we knew that it was a... Read more

Our trip to Iceland was great - the landscape & scenery were amazing. Our accommodations were very good and easy to get to with the help of the navigation system in the car rental. We thoroughly enjoyed not having a packed schedule to follow. Adam provided us with quite a few sights to consider visiting, giving tips about each site and some do's and don'ts. The roads were good and easy to travel. The only thing we weren't able to see was the northern lights, but we knew that it was a 50/50 chance of catching sight of them. The hot chocolate was delicious everywhere we purchased it!!!! We received warm hospitality from everyone we encountered.

The only thing that was a little bit of a negative was the ice cave tour. Adam had emailed us about some not so good reviews for the blue ice cave tour. We changed to one that left out of Vik. Our tour guide was not the most cordial nor informative - he acted like it was a chore to be there. The pace he set for the climb up was pretty brisk without too much consideration for those who were having trouble keeping up - especially with the shoe spikes on. My husband went about halfway up the hike and decided that he could not keep up, walked back down & caught a ride with the group that left the hotel before us. The size of the cave itself was rather anti-climatic being that the hike was pretty intense and at times intimidating crossing the "bridges" over the water rushing down from the glacier.

We have used kimkim twice now to help plan a vacation, we will use them again and have recommended them to others.

Thank you,
Larry & Sharon Goins

Hotel Reviews
Hótel Grímsborgir by Keahotels
Ásborgir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Núpar
Kálfafell
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Exeter Hotel by Keahotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Secret Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavik Northern Lights Cruise
Reykjavík
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Oct 23, 2025

Thanks for the review Larry.

I’m glad you had a great time in Iceland. I’m sorry to hear about the low quality of the Katla Ice Cave tour. The general look, size, and shape of the ice caves are things that constantly change and are beyond anyone’s control, but the supplier could definitely improve the quality of their service. We’ll pass your feedback along.

Thanks for your cooperation and fo trusting Kimkim,
Safe Travels!

Second trip with KimKim - Another great success!
Italy | Oct 5 - Oct 16, 2025

K
Karen C.
Newark, NJ | Reviewed on Oct 21, 2025
This is the second time we used KimKim. We used KimKim a second time because we had such a wonderful experience the first time! Sonia was very nice, helpful and knowledgeable. She accommodated all of our needs, changes and tweaks with grace and patience. We had such a wonderful trip to Italy! Our itinerary was perfectly balanced and there were no hiccups. WE LOVED EVERY PART OF OUR TRIP!! The private guided tours of the Florence art museums and Pompeii were exceptional. Our day trip to Sienna... Read more

This is the second time we used KimKim. We used KimKim a second time because we had such a wonderful experience the first time! Sonia was very nice, helpful and knowledgeable. She accommodated all of our needs, changes and tweaks with grace and patience. We had such a wonderful trip to Italy! Our itinerary was perfectly balanced and there were no hiccups. WE LOVED EVERY PART OF OUR TRIP!! The private guided tours of the Florence art museums and Pompeii were exceptional. Our day trip to Sienna and to two vineyards in Chianti were beautiful and the perfect pace after busy Rome. Our VERY favorite parts of the trip were 1) the private golf cart tour in Rome with Emanuele!! He was the GREATEST guide we have ever had, and our tour was very special, intimate and provided great access to Rome in a way we never would have had on our own, and by foot, and 2) the private sunset boat cruise from Sorrento to Capri was a memory we will NEVER forget! It was so special and intimate and access up close and around Capri was spectacular. We can't wait to schedule our next trip. Thank you, Sonia! We love KimKim.

Hotel Reviews
Hotel Cristina
Sorrento
Palazzo Castri 1874
Florence
CC Palace Hotel
Roma
Activity Reviews
Private sunset boat cruise to the Faraglioni from Sorrento
Private sunset boat cruise to the Faraglioni from Sorrento
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Private Excursion to Siena & Chianti Wine Region
Full-Day Private Excursion to Siena & Chianti Wine Region
Florence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private guided tour of the Uffizi and Accademia Galleries (3 hours)
Private guided tour of the Uffizi and Accademia Galleries (3 hours)
Florence
Quality of Experience
Guides, Drivers and Staff
Private golf cart tour
Private golf cart tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Oct 30, 2025

Wow — thank you so much for your amazing feedback! We’re thrilled to hear your second KimKim experience was just as wonderful as the first. It was such a pleasure planning your Italy trip, and we’re so happy everything went smoothly and that you loved every moment — especially Rome and Capri!

Can’t wait to help you plan your next adventure!

We had a great and memorable trip to Spain
Spain | Oct 8 - Oct 20, 2025

J
Joanne F.
Bridgewater, NJ | Reviewed on Oct 21, 2025
We had a great and memorable trip to Spain, visiting Barcelona, Granada, Ronda, Seville, Cordoba, and Madrid. The hotels chosen by Kimkim as well as the tour guides for each city were simply wonderful. A tapas tour in Barcelona, a wine tasting experience in Ronda, and a Tuktuk tour in Madrid were such fun and worthwhile additions recommended by Kimkim. Read more

We had a great and memorable trip to Spain, visiting Barcelona, Granada, Ronda, Seville, Cordoba, and Madrid. The hotels chosen by Kimkim as well as the tour guides for each city were simply wonderful. A tapas tour in Barcelona, a wine tasting experience in Ronda, and a Tuktuk tour in Madrid were such fun and worthwhile additions recommended by Kimkim.

Hotel Reviews
Hotel Principe Pio
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Casas de la Judería
Seville

Such a unique experience to stay here. I highly recommend it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Catalonia Ronda
Ronda
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Granada
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Havana
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Trip to Ávila & Segovia
Private Day Trip to Ávila & Segovia
Madrid
Private History & Culture Walk
Private History & Culture Walk
Seville
Private Electric Tuk-Tuk Adventure
Private Electric Tuk-Tuk Adventure
Madrid
Private City Walk & Royal Palace Experience
Private City Walk & Royal Palace Experience
Madrid
Private Day Trip to Córdoba from Seville
Private Day Trip to Córdoba from Seville
Seville
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville
Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada
Gothic Quarter Tapas Walk
Gothic Quarter Tapas Walk
Barcelona
Private Gaudí Experience with La Sagrada Família & Park Güell
Private Gaudí Experience with La Sagrada Família & Park Güell
Barcelona
Organic Wine Tasting
Organic Wine Tasting
Ronda
Local specialist: Adam Gomez

Great experience with kimkim and Grand Cuvee Tours
Czech Republic | Sep 28 - Oct 18, 2025

M
Mary E.
North Atlanta, GA | Reviewed on Oct 21, 2025
Our experience working with Tomaz to plan the trip, and with Zala and Ester at Grand Cuvee Tours in finalizing details and during travel was outstanding. They listened to what we wanted for our trip, and adjusted to meet our needs while we were in the planning stages. They provided us with all the documents we needed in advance of our departure. The hotels were great in terms of accommodation and location. We received very timely responses to any questions, and were kept well informed of any... Read more

Our experience working with Tomaz to plan the trip, and with Zala and Ester at Grand Cuvee Tours in finalizing details and during travel was outstanding. They listened to what we wanted for our trip, and adjusted to meet our needs while we were in the planning stages. They provided us with all the documents we needed in advance of our departure. The hotels were great in terms of accommodation and location. We received very timely responses to any questions, and were kept well informed of any details we needed to know.

Hotel Reviews
Heritage Hotel Santa Lucia
Split

The Heritage Hotel Santa Lucia in Split stood out for having incredibly helpful and friendly staff. Their service made our stay memorable, and I would definitely recommend it.

Hotel Rott
Prague

Hotel Rott in Prague was fantastic, and it might have been our favorite in terms of breakfast options. The breakfasts were so good, they sustained us through much of the day, which was a big plus for us.

The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition 4*
Berlin

I thought The Posthouse Berlin Potsdamer Platz was great. The staff at the front desk was incredibly helpful, especially since I had lost my luggage and needed to change trains. Their support during that time was much appreciated.

Hotel Zenit Budapest Palace
Budapest

The Hotel Zenit Budapest Palace was fine, but the staff was less warm compared to other places we stayed. The room itself was adequate, though I had some trouble figuring out how to turn on the lights initially, but that was resolved with some help.

Activity Reviews
Dubrovnik Old Town group tour
Dubrovnik Old Town group tour
Dubrovnik
Guided tour of Prague
Guided tour of Prague
Prague

The guided tour of Prague was also a large group, but the communication from the guide was much better with the use of earbuds. It made the experience much more enjoyable.

Berlin Guided tour
Berlin Guided tour
Berlin

The Berlin Guided tour was very good. Although the group was large, the use of earbuds by the tour guide to communicate clearly with us made a positive difference.

Guided tour of Budapest
Guided tour of Budapest
Budapest

The guided tour of Budapest was a highlight with a small group of just eight people, which made it a really great experience.

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Oct 28, 2025

Hi Mary, thank you for such a wonderful review. It means a lot to know that you were happy with the planning process and felt well taken care of throughout your trip. I’m very glad the accommodations, arrangements, and communication all worked smoothly and helped make your time in the Czech Republic enjoyable. I truly appreciate your kind words and hope we’ll have the chance to plan another journey for you in the future.

Thank you Siena for planning an amazing trip ...
Australia | Oct 5 - Oct 14, 2025

Louise
Louise H.
Newark, NJ | Reviewed on Oct 21, 2025
Thank you Siena for planning an amazing trip for us. This was my first time ever to Australia and I can’t wait to go back and see more. Everything worked out perfectly all our drivers were on time and accommodations were great. Just wanted to give you guys a heads up on the day we arrived at Pinnacle, we did have an issue trying to check in because it was a holiday there. Our driver that day was amazing. My phone wouldn’t reach out to them, and he personally dialed the number, so I was... Read more

Thank you Siena for planning an amazing trip for us. This was my first time ever to Australia and I can’t wait to go back and see more. Everything worked out perfectly all our drivers were on time and accommodations were great.

Just wanted to give you guys a heads up on the day we arrived at Pinnacle, we did have an issue trying to check in because it was a holiday there. Our driver that day was amazing. My phone wouldn’t reach out to them, and he personally dialed the number, so I was able to upload what they needed and get into their key box. He also helped with our luggage. I can’t complement him enough. What would have been a stressful situation was resolved because of him.

The only other suggestion would be to not spend so much time in the airport. I think on three occasions we were there for three hours. Especially when it’s a small airport we couldn’t even check in at one until an hour before.

Thank you again sienna for an amazing experience. We would definitely use you again. Everything was so great.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 24, 2025

Thank you so much for your wonderful feedback, Louise! I’m happy to hear you had such a great first trip to Australia and that everything went smoothly overall. I really appreciate your notes about the airport timing and check-in issue — that’s helpful insight I’ll keep in mind for future travelers. It was such a pleasure planning this trip with you!

We had a great time on our trip to Spain.
Spain | Oct 8 - Oct 20, 2025

P
Patricia D.
Newark, NJ | Reviewed on Oct 21, 2025
We had a great time on our trip to Spain. The country and people were great. The guides and transportation were amazing. Read more

We had a great time on our trip to Spain. The country and people were great. The guides and transportation were amazing.

Hotel Reviews
Hotel Principe Pio
Madrid

Right near the action, staff and accommodations were excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Casas de la Judería
Seville

This is far and away the most unique hotel we've ever stayed at. Character in spades and located right in the middle of the action.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Catalonia Ronda
Ronda

What can I say, Ronda is an amazing town and to have the hotel look out over the local bull fighting ring was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Granada
Granada

This hotel was top notch. The location and accommodations were a dream.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Havana
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Trip to Ávila & Segovia
Private Day Trip to Ávila & Segovia
Madrid

Our guide (Fernando) and our driver (Andreas) were great. Both of them definitely contributed to the total experience which is not to be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Private City Walk & Royal Palace Experience
Private City Walk & Royal Palace Experience
Madrid

Our guide (Pedro) was extremely knowledgeable and enthusiastic. Definitely added magic to the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Electric Tuk-Tuk Adventure
Private Electric Tuk-Tuk Adventure
Madrid

This is a great introduction to what the city had to offer so we could then visit select sights later.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Trip to Córdoba from Seville
Private Day Trip to Córdoba from Seville
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Private History & Culture Walk
Private History & Culture Walk
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Private Gaudí Experience with La Sagrada Família & Park Güell
Private Gaudí Experience with La Sagrada Família & Park Güell
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Organic Wine Tasting
Organic Wine Tasting
Ronda

The vineyard owner (Pedro) was great and the overall experience is not to be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Gothic Quarter Tapas Walk
Gothic Quarter Tapas Walk
Barcelona

This was a great experience and I highly recommend it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

The Trip was well planned and hit all the rig...
Iceland | Oct 5 - Oct 14, 2025

E
Ed C.
Centreville, VA | Reviewed on Oct 21, 2025
The Trip was well planned and hit all the right spots for us. Othman was very knowledgeable and steered us in the right direction.
Also he was very responsive.
Guides on the ground were fun and we had a great experience at the various venues.
Read more

The Trip was well planned and hit all the right spots for us. Othman was very knowledgeable and steered us in the right direction.
Also he was very responsive.
Guides on the ground were fun and we had a great experience at the various venues.

Activity Reviews
Reykjavik Northern Lights Cruise
Reykjavík

Boat broke down 500 meters off the dock and had to be towed in by tugboats However we did see Northern lights and the guides were great with us.

Quality of Experience
Guides, Drivers and Staff
Glacier Hike and Ice Cave Tour
Iceland

Our guide was very knowledgeable and informative. Groups we’re manageable The guide service was well organized.

Quality of Experience
Guides
Guides, Drivers and Staff
Black Beach Buggy Tour
Iceland

Pouring rain but the guide made it memorable

Quality of Experience
Guides, Drivers and Staff
Local specialist: Othman A
Othman
Othman A
Local specialist in Montreal / Iceland | Replied on Nov 01, 2025

Thank you so much Mary and Ed for your kind words! I’m really happy to hear you enjoyed your trip and that everything worked out well – except for the little boat break down. It was a pleasure helping you plan your adventure in Iceland, and I’m glad you had such great experiences with the guides too. Wishing you many more wonderful travels ahead and to see you some day soon in Iceland again!

GREAT EXPERIENCE - We will defiantly use Kim Kim & Emily again !!
Portugal | Oct 4 - Oct 18, 2025

M
Max D.
Chicago, IL | Reviewed on Oct 21, 2025

Emily from Kim Kim was fantastic with all our Requests!!!

Local specialist: Emily Boles
Emily
Emily Boles
Local specialist in Kimkim HQ | Replied on Oct 21, 2025

Max, thank you so much for your kind words about your experience with us at kimkim! It was so much fun meeting your group and working with you all! I'm so happy you, Patty, Louise, and Colin had a great time. I hope this trip has left your group ready to plan your next international trip together! 😄
Emily

It was great to work with Emerson. He was ve...
Finland | Sep 17 - Oct 16, 2025

Ines
Ines S.
Chicago, IL | Reviewed on Oct 21, 2025
It was great to work with Emerson. He was very aware of our likes/dislikes and developed an amazing experience for us. We always felt that he was as available if needed, he was very responsive. We felt that there was always someone out there looking out for us during the whole trip.
Our trip was quite long (30 days), involving many hotels, tours, rental cars, and train reservations. Emerson planned everything perfectly and our trip went smoothly due to his care and thoughtfulness. ...
Read more

It was great to work with Emerson. He was very aware of our likes/dislikes and developed an amazing experience for us. We always felt that he was as available if needed, he was very responsive. We felt that there was always someone out there looking out for us during the whole trip.
Our trip was quite long (30 days), involving many hotels, tours, rental cars, and train reservations. Emerson planned everything perfectly and our trip went smoothly due to his care and thoughtfulness.
Emerson was the perfect travel planner!

Hotel Reviews
Hotel Lilla Roberts
Helsinki

Excellent location and beautiful suite with a small view of the water and park. The luxurious surroundings were comfortable and the suite was beautifully decorated with amenities. Our room had a lot of character with beautiful architectural details. We ate at the restaurant and the service and food were very good.

Authenticity & Character
Beautiful architecture and character.
Location
Close to center of town, with many shops, restaurants, and sights. Close to everything.
Staff
Staff were very helpful (both hotel and restaurant).
Cleanliness & Comfort
Beautiful room and with a sitting area and dining table. The suite included amenities like Nespresso coffeemaker.
Arctic TreeHouse Hotel
Rovaniemi

A unique experience with a beautiful view. It felt like we were sleeping in the forest; a truly treehouse experience. Beautiful, modern decor and amenities. This was the smallest property we stayed at, but the room included a small sitting area. Our stay here was all about the view! Sleeping among the trees was amazing! We also ate at the restaurant and the service and food were outstanding.

Authenticity & Character
The hotel delivers 100% on the treehouse xperience with luxurious surroundings and view.
Location
Located away from town, but across Santa Village. The main attraction is the experience of feeling that you are in a tree house and sleeping among the trees. A once in a lifetime experience.
Staff
Staff were responsive and helpful.
Cleanliness & Comfort
The rooms are small, but it is all about the view!!! There is a small sitting area were we could relax. The decor was beautiful and the bed very comfortable.
Iisakki Village
Ruka

We had a two bedroom villa and it was very spacious and comfortable. Modern decor and lots of amenities, including full kitchen and laundry machine (which was helpful as we had a long trip and it was convenient to do laundry during our stay). The villa also has a sauna which was nice to use, as it was private and convenient. The location of our villa was close to a lake. Beautiful surroundings. Breakfast was simple but adequate. The only minor negative was that we stayed outside the main season and the restaurant was not open for dinner. Because of the location, we needed to drive to find places to eat.

Authenticity & Character
Beautiful woodsy location, providing an authentic forest experience.
Location
The location was beautiful if you want to be in the woods and experience the forest. We hiked from the property and it was very enjoyable.; we felt that we could get lost in the woods! The only minor negative was that because of the location and the closed restaurant during our stay (out of season in October), we needed to drive to eat dinner. But at the same time, the location offers a restful and peaceful stay.
Staff
Staff were helpful.
Cleanliness & Comfort
Villa was simply decorated with all amenities needed, including separate bedroom, full kitchen, living room, sauna, and laundry facilities.
Arctic Light Hotel
Rovaniemi

The hotel and our suite room were beautiful. Nice decor modern decor, friendly staff, great amenities, and great breakfasts! Location was in the center of town with access to many shops and restaurants. We ate at the hotel restaurant and the food was amazing!

Authenticity & Character
Beautifully decorated and many amenities in our suite. Comfortable surroundings and roomy, with a sitting area.
Location
Center of town, close to river, shops, and restaurants.
Staff
Very friendly and helpful. Always greeted us with smiles and helpful if we needed anything.
Cleanliness & Comfort
Very comfortable suite with sitting area and many amenities. Very nice decor.
Park Hotel Turku
Turku

The hotel was authentic and beautiful surroundings (across a park), but location was a bit far from the river area where most restaurants are located. Also, decor was a bit tired and the room didn’t have many amenities.

Authenticity & Character
It has character but decor was outdated.
Location
Would have liked a better location closer to the river
Staff
Staff were helpful.
Cleanliness & Comfort
The room didn’t have many amenities. Furniture and decor was outdated.
Hotel Haven
Helsinki

This was our first hotel in Finland and it was a dream. We loved the room, the breakfast, and the experiences we had at the bar. Staff were also very friendly. The view of our room was amazing and will recommend wholeheartedly for anyone who wants to have an amazing experience in Helsinki. Our room had a view of the water and the hotel was close to all the attractions. A five star experience…

Authenticity & Character
A great place to introduce us to Finland/Helsinki. The breakfast were delicious and they included many Finnish delicacies.
Location
Walking distance to shops, restaurants, and attractions.
Staff
Always greeted us with a smile and always willing to help, if needed.
Cleanliness & Comfort
The suite was amazing, roomy, beautifully decorated, comfortable with a sitting area, and the best view of the water.
Activity Reviews
Korouoma Canyon Wilderness Hike
Korouoma Canyon Wilderness Hike
Rovaniemi

We love this tour as it allowed us to be active an hike in the wilderness. The guide, Juhu, was excellent. We had great conversation throughout the hike, and enjoyed sausages around the fire during the hike. Juhu, our guide communicated with us before the tour to advise us on what to wear for the hike, as weather was rainy. We were ready for the weather and thoroughly enjoyed the hike despite the weather.

Quality of Experience
Juhu was knowledgeable and gave us a lot of information about the canyon and the forest. We were never rushed and enjoyed the beautiful hike. Sharing stories with each other.
Food
We shared sausages, with Juhu around a fire. The food was great and provided an authentic experience in the forest.
Guides, Drivers and Staff
Juhu was a great guide. He provided a lot of useful information, while leading us through the hike. We highly recommend Juhu as a guide for this experience.
Transport
Very comfortable transport and convenient pickup from hotel.
Finnish Legends and Stories Around the Fire
Finnish Legends and Stories Around the Fire
Rovaniemi

This was a nice tour to learn about Finnish culture and legends. The tour met in downtown Rovaniemi, a short walk from our hotel. We were two couples in this experience. Because we were with another couple, we didn’t get to interact as much with the guides and get to know each other as with other private tours.

Quality of Experience
Because the weather was cloudy and rainy, we didn’t see the northern lights, but we still enjoyed the experience around the fire.
Food
Snacks (pancakes and jam) around the fire, were enjoyable.
Guides, Drivers and Staff
Knowledgeable guides.
Transport
Transport from town to tour location was good.
Private Husky Visit & Cart-Ride in Autumn
Private Husky Visit & Cart-Ride in Autumn
Rovaniemi

This was an excellent tour, filled with excitement, joy, and warmth. Instead of a cart ride we opted for a hike with the huskies. What an experience in such beautiful setting. We got to know the huskies one by one in the kennel, and then we had an exhilarating hike with four of the huskies; the two of us and the couple who owns the farm. Our hosts were Antti and Aksana. Their welcoming and warm demeanor made our tour extraordinary!

Quality of Experience
This was an amazing experience. After our hike, we had snacks around the fire (homemade mustia pie and warm tea). We were blown away by their hospitality and authenticity. Of course we also loved the dogs!!!
Guides, Drivers and Staff
Antii and Aksana were amazing guides/hosts and provided us with an unforgettable experience with their huskies.
Transport
Antti picked us up at the hotel to take us to the farm, which was very convenient.
Private Dinner in a Glass Igloo Under Northern Lights
Private Dinner in a Glass Igloo Under Northern Lights
Rovaniemi

The experience was awesome, despite the bad weather. Unfortunately we were not able to see the Northern lights, as it was cloudy and rainy. But the meal was excellent and authentic, and the tour was very enjoyable.

Quality of Experience
Beautiful location for a private dinner with authentic food prepared by the hosts.
Guides, Drivers and Staff
In addition to dinner, we had a tour of the forest thank you to Vadymir and the other hosts for the amazing tour and meal. It wwould have been even more amazing if we have seen the lights, but weather can’t be controlled. We still had a great time and enjoyed the delicious authentic dining experience.
Transport
Very convenient meeting at our hotel and very comfortable transport.
Private Reindeer Farm Visit
Private Reindeer Farm Visit
Rovaniemi

Enjoyed the authenticity of the tour. We learned a lot about the reindeers and the life of a reindeer farmer.

Quality of Experience
Authentic experience. Enjoyed our time learning about the reindeer farm.
Food
Great authentic snack prepared as part of the tour by the farm owner.
Guides, Drivers and Staff
Juho and the farm owner were excellent in allowing us to have an authentic experience.
Transport
Excellent/comfortable transportation to the farm. The meeting location was also very convenient; across the street from our hotel. The tour guide also provided boots for us to ebable us to fully enjoy the farm without being worried about our shoes.
Tallinn Day Trip
Tallinn Day Trip
Helsinki

We were very happy to add the day trip to Tallinn to our itinerary. Highly recommend to visit the beautiful old city and learn about its history. We took the ferry and had a great private tour of the city when we arrived. We were also lucky to meet our travel planner (Emerson) who lives in Estonia. After meeting with Emerson for a quick snack/lunch we had a private tour of the city. The guide (Christopher) was very knowledgeable and we learn a lot about Tallinn and its history.

Quality of Experience
It was a perfect day! Easy/convenient transport to Tallinn. We appreciated being able to meet our trip planner, Emerson. And the tour of the city was just perfect in terms of learning and allowing us some free time at the end to explore.
Guides, Drivers and Staff
Christopher was very knowledgeable and we felt that we learned a lot during the half day tour.
Transport
We enjoyed taking the ferry/ cruise. The experience was unique and we enjoyed the time spent on the ship. The ship was very comfortable with plenty of areas to relax.
Private Tour of Finland's Nuuskio National Park
Private Tour of Finland's Nuuskio National Park
Helsinki

Amazing private tour with Jeff. The guide was very personable, we got to know a lot about the forest and we interacted a lot during the hike to get to know each other. The tour included a wonderful stew prepared by Jeff, including mushrooms that we gathered during our hike.m! This is a must to do!

Quality of Experience
An authentic hike and meal prepared by the guide.
Guides, Drivers and Staff
Jeff was an amazing personable guide. We learned a lot about the forest, and appreciated his teachings about what to pick in the forest, especially ligonberries and bilberries. We appreciated the excellent meal he prepared for us. A memorable experience that we will never forget.
Transport
It was very convenient to meet at the hotel. Very comfortable transportation.
Private Food Tour of Helsinki's Culinary Highlights
Private Food Tour of Helsinki's Culinary Highlights
Helsinki

Excellent guide (Jolentha). The private tour was perfect to experience the culinary delicacies of Finland. We learned a lot and the experience enhanced our overall culinary experiences during the rest of our trip. Very authentic and enjoyable experience. The Guide selected authentic experiences.

Quality of Experience
Authentic locations to enjoy Finnish delicacies and get to know more about the culture.
Guides, Drivers and Staff
Amazing guide (Jolentha) providing an authentic experience. The guide was very friendly, asked us a lot of questions to get to know us, which added to the positive experience.
Transport
It was very convenient to meet at our hotel.
Helsinki and Suomenlinna Private Tour
Helsinki and Suomenlinna Private Tour
Helsinki

Excellent private tour to give you a sense of the city and the significance of Suomenlinna Island. Perfect tour to do at the start of the trip. The guides were excellent and covered a lot of information in relatively short amount of time (as we requested). We wanted a shorter tour for both the city and the island and this tour was perfect .

Quality of Experience
Excellent guides (Katia and Veera)
Guides, Drivers and Staff
Excellent knowledge and interaction. This was a private tour, which allowed to ask questions and learn about the things that interested us the most. The guides were also very flexible and asked us questions to learn more about our interests.
Transport
Meeting at the hotel was very convenient.
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Oct 22, 2025

Thank you so much for the very detailed review - it really helps a lot! It was a real pleasure working with you and planning your 30-day adventure. I’m thrilled to hear everything went smoothly and that you felt supported throughout the journey! You are always welcome back to this corner of the world!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.