Kimkim Trip Reviews

4.8
Based on 21,575 ratings
Read 21,575 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our trip was great. The itinerary was perfect...
Ireland | Jun 10 - Jun 20, 2026

S
Sherrie C.
Atlanta, GA | Reviewed on Jun 22, 2026
Our trip was great. The itinerary was perfect. And Rachel did a good job helping us customize it for our needs. The only items should be pointed out are two of the links in the app directed us to the wrong place for tours. One was the food tour in Kinsale and the other was the boat tour of the cliffs of Moher. Read more

Our trip was great. The itinerary was perfect. And Rachel did a good job helping us customize it for our needs. The only items should be pointed out are two of the links in the app directed us to the wrong place for tours. One was the food tour in Kinsale and the other was the boat tour of the cliffs of Moher.

Hotel Reviews
Dunraven Arms Hotel

Dunraven Arms Hotel had a vibrant atmosphere and was well-situated. Overall, a pleasant place to stay.

Old Bank Townhouse Kinsale
Kinsale

Old Bank Townhouse in Kinsale was in a nice location, and although my in-laws had a nicer room, ours was a bit cramped with an extra single bed. It did impact the overall experience slightly.

Cliff House Hotel
Ardmore
Location
Activity Reviews
Cliffs of Moher Cruise from Doolin ( 50 min)
Cliffs of Moher Cruise from Doolin ( 50 min)
Doolin

The Cliffs of Moher Cruise from Doolin was an amazing experience. Unlike the typical view from the top, being on the water offered a unique perspective of the cliffs. We were fortunate to have sunny weather which made the sights even more beautiful.

Celtic Nights Music and Dance Show - with dinner optional
Celtic Nights Music and Dance Show - with dinner optional
Ireland
Quality of Experience
Guides, Drivers and Staff
Caherconnell Fort & Sheepdog Demonstrations - Private
Caherconnell Fort & Sheepdog Demonstrations - Private
Ireland
Quality of Experience
Guides, Drivers and Staff
Kinsale Private Walking Food Tour
Kinsale Private Walking Food Tour
Ireland

Awesome guide

Quality of Experience
Guides, Drivers and Staff
Local specialist: Rachel Long
Rachel
Rachel Long
Local specialist in Wales | Replied on Jul 12, 2026
Hello Sherie,
Thank you for taking the time to write your review and for your kind words! I really enjoyed working with you to customise your trip, and we are so pleased that your trip was great and that your bespoke itinerary was perfect! Thank you for highlighting the route links in the app.
We work closely with our suppliers, and we will let your Kinsale Private Walking Food Tour guide know that they were awesome! Thank you for your accommodation feedback. We are delighted that you enjoyed...
Read more

Hello Sherie,
Thank you for taking the time to write your review and for your kind words! I really enjoyed working with you to customise your trip, and we are so pleased that your trip was great and that your bespoke itinerary was perfect! Thank you for highlighting the route links in the app.
We work closely with our suppliers, and we will let your Kinsale Private Walking Food Tour guide know that they were awesome! Thank you for your accommodation feedback. We are delighted that you enjoyed the private Caherconnell Fort & Sheepdog Demonstrations and the Celtic Nights Music and Dance Show. Seeing the Cliffs of Moher from the water does offer a unique perspective of the cliffs, we are pleased that your experience was amazing!
It has been a pleasure working with you and we hope to be able to work with you again in the future for trips to the UK, Ireland and France!
All the best,
Rachel and the High Point Holidays Team

AMAZING TRIP!
Australia | Jun 6 - Jun 20, 2026

Heath
Heath R.
Houston, TX | Reviewed on Jun 22, 2026

What a amazing trip that Vicky help put together. She was very helpful with date changes, tour changes, hotel changes and anything else I asked for. In the end she made it happen and the entire trip was a success.

Communication with KimKim was great.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jun 22, 2026

Thank you for the feedback Heath. I am so glad you both enjoyed your trip and it was all you hoped it would be
Wishing you many more travel adventures ahead.
All the Best
Vicky

Independent travelers needed a little help
Japan | Jun 10 - Jun 19, 2026

JR
JR L.
Salina, KS, USA | Reviewed on Jun 22, 2026
My wife and I are pretty independent travelers. We have done trips to all 50 US States and a few trips abroad by basic research and online bookings. So this year when we decided to travel further and we picked Japan, I thought it would be the same. It really wasn’t. I was having a difficult time knowing where to stay (Tokyo is very large) what things we needed to see, and the best way to travel to multiple cities within our budget. Also we were a little worried about the language... Read more

My wife and I are pretty independent travelers. We have done trips to all 50 US States and a few trips abroad by basic research and online bookings. So this year when we decided to travel further and we picked Japan, I thought it would be the same. It really wasn’t. I was having a difficult time knowing where to stay (Tokyo is very large) what things we needed to see, and the best way to travel to multiple cities within our budget. Also we were a little worried about the language barrier and finding our way around. We did not want to do a guided tour, we like working on our own timetable, but were worried about doing this on our own. After looking through several websites, came across KimKim and on a lark filled out some information. Before long, we were contacted by Carinta and through a basic survey on our interests and goals she came up with a really great vacation package. We had a video chat and fine tuned a few things, but were very happy with the plan! So our anticipation grew and we had our vacation all prepped and planned well in advance. A few weeks before our trip we received our Roadbook with all the specific information and links, along with some helpful cultural tips. Another video chat with Carinta to go over the points and answer any questions and we were ready to go!
The accommodations that she picked for us were all wonderful. The train travel between cities was all laid out very well. We only had one ticket issue with an experience (could not get the ticket link to come up) but a quick text and the issue was solved immediately. All of the locations that were suggested that we had no idea about but went to because of the suggestion were all fantastic . And because we weren’t in a group dynamic, we did a few things on a lark that we had a great time doing. She did provide us with an airport pickup and a half day guided tour, so we did have a little help navigating the public transport and finding our way around to start. That was super helpful, and not sure we would have been so bold with our travels ha we not had that initial help. The contact from KimKim on travel days was appreciated, and even though we didn’t have any huge issues or emergencies, the fact that we had a resource there was incredibly comforting. This was honestly a great experience from the start through the trip and I am so happy that we went with this company, and we are already thinking of our next adventure with a little more confidence knowing this company is here.

Hotel Reviews
Hotel Androoms Kyoto Shichijo
Kyoto

Great hotel super close to Kyoto Station. Nice neighborhood, very comfortable room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ryokan Aura Tachibana
Hakone

Our first stay at a Ryokan and it was incredible. The room was super spacious and comfortable, the private onsen was so relaxing, and the meals there were some of the greatest meals we have ever had.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
the b asakusa
Tokyo

Very nice accommodation, super convenient location, staff was wonderful, nice breakfast buffet, had a great stay here.

Authenticity & Character
Location
Super close to transit, great food and sites nearby.
Staff
Cleanliness & Comfort
Activity Reviews
Hakone Free Pass (3 days)
Hakone

Great experiences, and not having to worry about individual ticketing is super nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Experience Kabuki Theater
Experience Kabuki Theater
Tokyo

So intriguing! I have seen Kabuki before, but never at this level and environment. Fascinating experience.

Digital TeamLab Borderless Museum
Digital TeamLab Borderless Museum
Tokyo

So much fun we actually did another in Kyoto.

Quality of Experience
Visit Tokyo Skytree
Visit Tokyo Skytree
Tokyo
Quality of Experience
Sumo demonstration around a Japanese meal!
Sumo demonstration around a Japanese meal!
Japan

So much fun! And the meal was delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Experience Ryokan
Experience Ryokan
Japan

Nothing we would have individually picked, but what a great time! Incredible vacation experience.

Quality of Experience
Guides, Drivers and Staff
Staff here went above and beyond all the time. Incredible hospitality.
Transport
Airport assistant premium Tokyo HND [8:00 - 20:00]
Tokyo

After 20 hours of plane travel, not sure how we would have found our hotel without this service. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Afternoon Tea Ceremony
Traditional Afternoon Tea Ceremony
Kyoto

Very interesting cultural experience.

Quality of Experience
Guides, Drivers and Staff
Goodbye Japan!
Goodbye Japan!
Japan

Having a private driver so we didn’t have to haul luggage through public transport was a super comforting way to end our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local Private Guide Half Day Tokyo
Local Private Guide Half Day Tokyo
Tokyo

Such a great way to get acquainted with the city. Learned a lot about the history of Tokyo while also getting a lot of tips about navigating such a vast space. Our guide, Charlotte, was tremendous.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carinta Rizki Yuniar
Carinta
Carinta Rizki Yuniar
Local specialist in Japan | Replied on Jun 23, 2026
Dear JR, Thank you so much for taking the time to share such a thoughtful and detailed review. I’m truly grateful to hear that your trip to Japan was such a positive experience and that the itinerary, accommodations, and on-the-ground support helped you travel comfortably and confidently. It means a lot to know that the balance between independent travel and having support when needed worked well for you. It was a real pleasure helping you plan this journey, and I’m especially happy that... Read more

Dear JR,

Thank you so much for taking the time to share such a thoughtful and detailed review.

I’m truly grateful to hear that your trip to Japan was such a positive experience and that the itinerary, accommodations, and on-the-ground support helped you travel comfortably and confidently. It means a lot to know that the balance between independent travel and having support when needed worked well for you.

It was a real pleasure helping you plan this journey, and I’m especially happy that you were able to discover places and experiences you might not have found on your own. I’m also glad the communication during your trip and the Roadbook were helpful and reassuring along the way.

Your kind words truly motivate me, and I’ll be sure to share your feedback with the wider team as well.

I look forward to helping you plan your next adventure one day.

Warm regards,
Carinta

Mouad made Morocco Magical
Morocco | Apr 1 - Apr 12, 2026

Natalie
Natalie M.
Newark, NJ | Reviewed on Jun 22, 2026
I traveled through Morocco as a solo female traveler, and from the moment I arrived in Casablanca, I knew this trip would be special because of my guide, Mouad. He greeted me at the airport with flowers and the biggest smile, and for the next 13 days we journeyed together across Morocco—from Casablanca and Rabat to Chefchaouen, Fes, the Sahara Desert, Marrakech, and countless beautiful places in between. What could have been an amazing trip became a truly magical experience because of... Read more

I traveled through Morocco as a solo female traveler, and from the moment I arrived in Casablanca, I knew this trip would be special because of my guide, Mouad.

He greeted me at the airport with flowers and the biggest smile, and for the next 13 days we journeyed together across Morocco—from Casablanca and Rabat to Chefchaouen, Fes, the Sahara Desert, Marrakech, and countless beautiful places in between. What could have been an amazing trip became a truly magical experience because of him.

Mouad went above and beyond every single day. He adjusted the itinerary when needed, introduced me to local experiences that weren’t on the original schedule, helped me find great shopping deals, recommended hidden gems, arranged excursions, and even took countless photos so I could fully enjoy the experience. During parts of the trip that were supposed to be self-guided, he generously spent extra time with me to make sure I got the most out of every destination.

What impressed me most was his passion for his country and his genuine kindness. Everywhere we went, he seemed to know everyone. He greeted people with warmth, happiness, and respect, and in return they welcomed him like family. Through him, I experienced the real Morocco—not just the sights, but the heart and soul of the country.

As a solo female traveler, feeling safe is incredibly important, and Mouad made me feel completely comfortable and secure from beginning to end. That sense of safety allowed me to relax, be present, and fully enjoy every moment of the journey. It made all the difference.

His positivity never faded, his smile never disappeared, and his enthusiasm was contagious. He is professional, knowledgeable, patient, thoughtful, and truly cares about the people he guides.

The entire 13-day trip was unforgettable, and much of that is thanks to Mouad. I arrived in Morocco with a guide waiting for me at the airport, and I left with memories that will last a lifetime—and a friend.

If you have the opportunity to travel with Mouad, consider yourself lucky. I cannot recommend him highly enough.

Hotel Reviews
Atlas Sky Airport
Nouaseur

Perfect location for my early flight in the morning. Comfortable bed and convenient shuttle. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

Beautiful rooms, stunning, rooftop, breakfast, luxurious spa in the basement. I loved every second of staying here. Staff was exceptional and location was superb. Thank you!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Excellent! One of my favorite hotels of all time!! Staff was incredibly warm and hospitable, I wish I could move in! Thank you for everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Stars Luxury Camp
Merzouga

Excellent experience from the greeting to the dinner and entertainment music at night, absolutely perfect! The rooms in the tents are way more than glamping, they are luxury and comfortable and beautiful. Hope to visit again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le palais des cerisiers.
middelt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Al Andalous - Riad
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Laman
Chefchaouen

Excellent authentic beautiful hotel with stunning views!!! And delicious food!! Thank you!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Nour Hotel
Tangier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat

Loved! Beautiful rooms and stunning courtyard! Stay here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Tangier
Guided Tour of Tangier
Tangier
Quality of Experience
Guides, Drivers and Staff
Transport
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi
Sand-Boarding in Erg Chebbi
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Hammam & Spa Session 6 Pm at your Riad Accommodation .
Hammam & Spa Session 6 Pm at your Riad Accommodation .
Morocco

So wonderful! I wish I could do this every day

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Chefchaouen with your local guide
Explore Chefchaouen with your local guide
Chefchaouen

Chefchaouen is absolutely beautiful! Mouad showed me all around the city, took countless photos of me in great spots, and accompanied me on a hike to a church for an incredible sunset. Thank you, Mouad, this experience was incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dades Valley, Ouarzazate, Ait Benhaddou & Marrakech
Dades Valley, Ouarzazate, Ait Benhaddou & Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

A true highlight! To ride a camel in the Sahara desert at the sunset? How lucky I am to have had this experience. I was nervous at first, but the guides made me feel very safe and comfortable. I hope to go back one day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Monkey Trail (3M Squared Loop Trail)
The Monkey Trail (3M Squared Loop Trail)
Midelt

What an excellent hike! My guide was so knowledgeable and fun and prepared a delicious picnic of authentic Moroccan food and snack snacks for us. It was so wonderful to get out and see nature and also a ton of monkeys. Thank you!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Dinner with a Local Family and Henna Party
Dinner with a Local Family and Henna Party
Fes

An absolute highlight of my trip! Thank you for welcoming me into your home and meeting your wonderful children. The home-cooked meal is absolutely delicious. Anyone that gets a chance to visit with your family in your home is truly lucky as this is a magical experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Volubilis
Guided Tour of Volubilis
Morocco

Excellent! I had no idea there was so much Roman history in Morocco, I learned so much on this tour. Thank you

Quality of Experience
Guides, Drivers and Staff
Transport
the Monkey Fingers Canyon loop Hike.
the Monkey Fingers Canyon loop Hike.
Boumalne Dades

Oh wow, I cannot say enough good things about my hike with my local guide. His name is escaping me at the moment, but he is a truly wonderful, knowledgeable, kind, adventurous, and fun character. Thank you so much for my time with you and for welcoming me into your home. I am truly grateful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Marrakech's Wonders: A Private Guided Tour
Exploring Marrakech's Wonders: A Private Guided Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Aït Benhaddou
Guided Tour of Aït Benhaddou
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Merzouga via Erfoud, Saharan Camel Ride
Transfer to Merzouga via Erfoud, Saharan Camel Ride
Morocco

So fun! What a highlight to ride on a camel at sunset

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes to Midelt via High Atlas Mountains
Fes to Midelt via High Atlas Mountains
Morocco

Thank you, Mouad!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

The best day! Thank you so much

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening in Casablanca with your driver/guide.
Evening in Casablanca with your driver/guide.
Casablanca
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat

Excellent! My Tour Guide was so knowledgeable, friendly and passionate about her city and her job. She went above and beyond to show me a good time and I will always remember my time in robot. Thank you!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Jun 22, 2026
Hi Natalie,
Thank you so much for your heartfelt and thoughtful review. Your words mean a great deal to us, and I’m grateful that Mouad has played a part in making your journey memorable and magical.
It’s always my goal to ensure our guests feel welcome, safe, and fully immersed in the Moroccan experience. I’m delighted to hear that you felt comfortable and enjoyed every destination, from the vibrant cities to the quiet, hidden gems. Your openness and curiosity made every day an adventure,...
Read more

Hi Natalie,
Thank you so much for your heartfelt and thoughtful review. Your words mean a great deal to us, and I’m grateful that Mouad has played a part in making your journey memorable and magical.
It’s always my goal to ensure our guests feel welcome, safe, and fully immersed in the Moroccan experience. I’m delighted to hear that you felt comfortable and enjoyed every destination, from the vibrant cities to the quiet, hidden gems. Your openness and curiosity made every day an adventure, and I appreciate the trust you placed in kimkim throughout your travels.
Thank you again for your kind recommendation. I wish you all the best in your future adventures.
Best,
Majid

We fell in love with Istanbul!
Turkey | Jun 10 - Jun 15, 2026

Cathy
Cathy M.
Chicago, IL | Reviewed on Jun 22, 2026
Volcan
The trip was absolutely amazing. The sites we saw were perfect and what made the two days in Istanbul was our guide, Volcan. We have had many guides over the years but we have never had anyone come close to how superior he was. He was so knowledgeable, personable and explained the history of Turkey so well and we came to love the city. Our excursions were to the
two famous mosques, the Cistern, private boat ride on the the Bosporus, the Grand Bazaar and the Spice Market. We also...
Read more

Volcan
The trip was absolutely amazing. The sites we saw were perfect and what made the two days in Istanbul was our guide, Volcan. We have had many guides over the years but we have never had anyone come close to how superior he was. He was so knowledgeable, personable and explained the history of Turkey so well and we came to love the city. Our excursions were to the
two famous mosques, the Cistern, private boat ride on the the Bosporus, the Grand Bazaar and the Spice Market. We also flew to Cappadocia and saw the underground city which was incredible.

The planning that KimKim did in advance to make our trip so memorable could not have been better. A first class company that I would certainly use again and recommend. It was flawless.

Hotel Reviews
Hotel Taskonaklar Cappadocia
Nevsehir

The room was in a cave but probably not my favorite hotel. And the restaurant was overpriced.!

Authenticity & Character
It was in a cave.
Location
It was fine.
Staff
Cleanliness & Comfort
Room was large and very clean.
Hagia Sofia Mansions Istanbul, Curio Collection by Hilton
Fatih Istanbul

It was beautiful, in a beautiful setting with cobblestone streets. A lovely area to have food or drinks and a restaurant across the street.

Authenticity & Character
Small boutique-like and historical.
Authenticity & Character
Small boutique-like and historical.
Authenticity & Character
Small boutique like and historical.
Location
It was walking distance to everuthing.
Location
It was walking distance to everuthing.
Location
It was walking distance to everuthing.
Staff
I wish I had his name but the one who took care of our grandson to get him in a room near us.
Staff
I wish I had his name but the one who took care of our grandson to get him in a room near us.
Staff
I wish I had his name but the one who took care of our grandson to get him in a room near us.
Cleanliness & Comfort
The bed and bathroom.
Cleanliness & Comfort
The bed and bathroom.
Cleanliness & Comfort
The bed!
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Jun 29, 2026

Thanks, Cathy, for this great review!

We thank you for choosing us as your travel companions in Turkiye!

Best,
Berat

Caroline did an outstanding job planning our ...
France | Jun 11 - Jun 14, 2026

T
Todd D.
Chicago, IL | Reviewed on Jun 22, 2026
Caroline did an outstanding job planning our trip to France. The entire planning experience was excellent from start to finish. She selected great activities, provided all the information we needed, and helped make our vacation truly memorable. The vouchers and travel documents she provided made every experience seamless and stress-free. Everything was well organized, and we always knew exactly where to be and what to expect. Thanks to Caroline’s expertise and attention to detail, we... Read more

Caroline did an outstanding job planning our trip to France. The entire planning experience was excellent from start to finish. She selected great activities, provided all the information we needed, and helped make our vacation truly memorable.

The vouchers and travel documents she provided made every experience seamless and stress-free. Everything was well organized, and we always knew exactly where to be and what to expect.

Thanks to Caroline’s expertise and attention to detail, we had a wonderful trip and were able to focus on enjoying France rather than worrying about logistics. I would highly recommend Caroline to anyone planning a trip to France. Her knowledge, organization, and service made all the difference.

Hotel Reviews
Warwick Hotel Reine Astrid
Lyon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Plus Carlton 4*
Annecy
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Commented cruise on Annecy Lake
Commented cruise on Annecy Lake
Annecy

We missed the first boat because it was not in the location stated on our voucher. We had to catch a later boat and be refunded by kimkim. Our specialist from kimkim was very flexible and helpful and arranged the refund, but leave extra time to find the correct boat. It was not.

Quality of Experience
Lyon: Guided Sightseeing Cruise
Lyon: Guided Sightseeing Cruise
Lyon
Quality of Experience
Guides, Drivers and Staff
Lyon: 2-Hour Pedicab Tour
Lyon: 2-Hour Pedicab Tour
Lyon

Here’s a polished review you can use: Our pedicab tour was one of the most enjoyable experiences of our trip. What stood out most was the exceptional knowledge of our driver. Early in the tour, he took the time to learn about our interests and quickly adapted the experience to focus on the things we wanted to see and learn about most. His flexibility and willingness to personalize the tour made all the difference. Rather than following a rigid script, he tailored the route and commentary to our interests while still providing a comprehensive overview of the city. We learned so much about the city’s history, culture, and landmarks, and his depth of knowledge was truly impressive. The tour was both educational and entertaining. Riding behind the bike was a fun and unique way to experience the city, allowing us to cover a lot of ground while enjoying the sights. If you’re looking for a personalized and informative way to explore the city, I highly recommend this pedicab tour. The combination of a knowledgeable guide, a customized experience, and a fun ride made it a highlight of our visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Hard to find pick up spot.
Annecy Traditional Food Tour
Annecy Traditional Food Tour
Annecy
Quality of Experience
Here’s a review you can post: This food tour was so much more than I expected and ended up being one of the highlights of our trip. The food at all five stops was excellent, but what really made the experience special was our guide’s incredible knowledge. At each stop, the guide provided exceptional insight into the history, culture, and significance of the food and the establishments we visited. It wasn’t just a food tour—it felt like a comprehensive tour of the city itself. Along the way, we learned so much about the city’s history, architecture, and local culture. Our guide was engaging, knowledgeable, and passionate, making every stop interesting and memorable. The combination of outstanding food and a fascinating city tour created an experience that far exceeded our expectations. I highly recommend this tour to anyone visiting the area. It was an unforgettable experience and one of the best things we did on our trip.
Quality of Experience
Here’s a review you can post: This food tour was so much more than I expected and ended up being one of the highlights of our trip. The food at all five stops was excellent, but what really made the experience special was our guide’s incredible knowledge. At each stop, the guide provided exceptional insight into the history, culture, and significance of the food and the establishments we visited. It wasn’t just a food tour—it felt like a comprehensive tour of the city itself. Along the way, we learned so much about the city’s history, architecture, and local culture. Our guide was engaging, knowledgeable, and passionate, making every stop interesting and memorable. The combination of outstanding food and a fascinating city tour created an experience that far exceeded our expectations. I highly recommend this tour to anyone visiting the area. It was an unforgettable experience and one of the best things we did on our trip.
Guides, Drivers and Staff
Transport
Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Jun 23, 2026
Hi Todd, Your review absolutely made my day. Thank you for your incredibly kind words.
It was a pleasure helping shape this trip and bringing all the pieces together for you and Audra.
I’m so glad the itinerary, activities, and travel arrangements allowed you to simply enjoy the experience without having to think about the details along the way.
France has so many wonderful places to discover, and I’m thrilled that your journey was everything you hoped it would be.
Thank you for trusting...
Read more

Hi Todd,

Your review absolutely made my day. Thank you for your incredibly kind words.
It was a pleasure helping shape this trip and bringing all the pieces together for you and Audra.
I’m so glad the itinerary, activities, and travel arrangements allowed you to simply enjoy the experience without having to think about the details along the way.
France has so many wonderful places to discover, and I’m thrilled that your journey was everything you hoped it would be.
Thank you for trusting me with your travel plans and I hope this is just the first of many adventures together, as I look forward to helping you discover another corner of the world someday,

All the best,

Caroline

Great at communicating
Ireland | Jun 8 - Jun 20, 2026

Courtney
Courtney B.
Ashburn, VA | Reviewed on Jun 21, 2026
Dean and Katie were great at communicating whenever we had a question and helped to resolve any needs. Favorite places were Westport, Killarney & Dingle. The tour they helped plan was better than my dreams! There such breath-taking countryside and beautiful views almost everywhere you turn. The Ring of Kerry, Slea Head Loop were fantastic drives! Ireland Hike and Bike through Kim Kim was fantastic and would absolutely use them again! Read more

Dean and Katie were great at communicating whenever we had a question and helped to resolve any needs. Favorite places were Westport, Killarney & Dingle. The tour they helped plan was better than my dreams! There such breath-taking countryside and beautiful views almost everywhere you turn. The Ring of Kerry, Slea Head Loop were fantastic drives! Ireland Hike and Bike through Kim Kim was fantastic and would absolutely use them again!

Hotel Reviews
The Imperial Hotel
Cork

Beautiful hotel enjoyed our one night stay

Authenticity & Character
Location
Right in the middle of cork but parking is a little far to bring your luggage if you have a larger bag
Staff
Cleanliness & Comfort
Harbour Hotel
Galway

Very beautiful hotel! Had a nice restaurant with live music as well!

Authenticity & Character
Location
Very close to everything in Galway
Staff
Cleanliness & Comfort
Ashling Hotel Dublin
Dublin

Very classy hotel

Authenticity & Character
Location
Location was a bit of a walk to main part of Dublin but doable. Also not far from bus route.
Staff
Cleanliness & Comfort
Tower View
Dingle

Loved their breakfast and staff were great at giving us recommendations for the area

Authenticity & Character
Has a great view of area
Location
Close drive to Dingle and Slea Head Loop
Staff
Very informative and nice
Cleanliness & Comfort
Loved the heated towel rack
Great Southern Killarney
Killarney

Staff went over and beyond to make our stay wonderful!

Authenticity & Character
Beautiful building and outside garden area
Location
Very close to many things in Killarney
Staff
Erin and other staff went above and beyond to make us feel comfortable. They were fantastic!
Cleanliness & Comfort
Wyatt Hotel Westport
Westport

Super convenient location and in the heart of Westport

Authenticity & Character
Location
Very close and walkable to everything
Staff
Staff was accommodating for parking
Cleanliness & Comfort
Would've stayed another night we liked it so much!
Mount Juliet Estate
Thomastown

Was such a beautiful hotel. The grounds were beautiful and would've been beautiful to explore more if we had more time.

Authenticity & Character
Location
Not too far a drive from main city of Kilkenny if you have a car.
Staff
Staff went above to help get us a take away breakfast
Cleanliness & Comfort
Very comfortable and loved the bathtub!
Activity Reviews
Book of Kells and Trinity Campus Tour
Book of Kells and Trinity Campus Tour
Dublin

Enjoyed the Trinity Campus Tour and very informative. Tour guide was great! Book of Kells is now changed to interactive experience since most of books have been taken to be preserved so probably would've skipped that part.

Quality of Experience
Guides, Drivers and Staff
The Irish Pub Crawl
The Irish Pub Crawl
Dublin

This tour was fantastic and the guides kept us lively!

Quality of Experience
Guides, Drivers and Staff
Definitely great at performing and kept us laughing
Transport
Easy walk between pubs
Blasket Island Boat Tour from Dingle
Blasket Island Boat Tour from Dingle
Ireland

Unfortunately went on a bad weather day, but made the best of it. We had a blast seeing the seals and different kinds of birds! Staff were very informative about the islands and the wildlife! Would definitely do again but hope for a sunnier day!

Quality of Experience
Guides, Drivers and Staff
They were super informative
Transport
Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Jun 25, 2026
Hi Courtney Thank you so much for your kind words! I will be sure to pass them on to Katie as well. It was a pleasure helping you plan your adventure. I'm delighted to hear that you enjoyed the trip and that destinations like Westport, Killarney, and Dingle made such a lasting impression. The Ring of Kerry and Slea Head Loop are among my favorite routes as well, and I'm glad they lived up to the hype. Ireland's landscapes really are something special, and it's wonderful to know the... Read more

Hi Courtney

Thank you so much for your kind words! I will be sure to pass them on to Katie as well.

It was a pleasure helping you plan your adventure.

I'm delighted to hear that you enjoyed the trip and that destinations like Westport, Killarney, and Dingle made such a lasting impression.

The Ring of Kerry and Slea Head Loop are among my favorite routes as well, and I'm glad they lived up to the hype. Ireland's landscapes really are something special, and it's wonderful to know the experience exceeded your expectations.

Thank you for trusting us with your travels and would be delighted to help you plan another adventure in the future!

Dean

The perfect balance for a Norway vacation
Norway | Jun 11 - Jun 19, 2026

K
Kathleen O.
Boston, MA | Reviewed on Jun 21, 2026
Anna found just the right amount of planned activities balanced with the right amount of free time for us. We had lovely hotels, and really enjoyed the Avila cruise up the coast. I only wish we had a few more days to go all the way north. Food was very good, lodging was great, and our emergency changes (thanks to Tom scheduling us to fly out from Sveringen and not Svolvaer. The hotel Christina found for us was very nice, and we had our best meal there, in fact. Read more

Anna found just the right amount of planned activities balanced with the right amount of free time for us. We had lovely hotels, and really enjoyed the Avila cruise up the coast. I only wish we had a few more days to go all the way north. Food was very good, lodging was great, and our emergency changes (thanks to Tom scheduling us to fly out from Sveringen and not Svolvaer. The hotel Christina found for us was very nice, and we had our best meal there, in fact.

Hotel Reviews
Hotel Victoria
Stavanger

We unexpectedly found ourselves in town due to a one letter error in airport codes and needed to fly there and stay the night with one day’s notice. The hotel is about a half hour drive from the airport, it’s only weakness. The bistro in the hotel is superb with a great menu of classics expertly prepared. The ambiance is classy but casual., and very comfortable. If you stay here you need to plan a great dinner there too.

Authenticity & Character
Fine old hotel well maintained, the rooms were comfortable, the dining room for breakfast is a lovely room and the breakfast excellent.
Location
We did not stay long enough to judge. For our purpose - getting to the airport by 10:00, it was good, but a 25-30 minute taxi ride.
Staff
I had very little contact, though the desk agent when we checked in was welcoming and helpful.
Cleanliness & Comfort
It was all clean and comfortable.
Scandic Havet
Bodø

We had a 14th floor room with a view to die for! The hotel was down by the waterfront but not much was happening in the area. There were several dining options in easy walking distance. Breakfast buffet was great.

Authenticity & Character
Modern Scandinavian design, it is a nice hotel.
Location
It isn’t a happening area of town but it is convenient to the airport and the seaport. It
Staff
they seemed good; we had little direct interaction.
Cleanliness & Comfort
It was all clean and comfortable.
Havila Cruise
Fosnavåg

If you go to Norway, this trip up the west coast is a must. The accommodations are vvery nice, the food is excellent, and the excursions on shore were interesting by and large.

Authenticity & Character
Comfortable. Cabins
Location
The ship stops in most major ports on the west coast.
Staff
The staff were very approachable and helpful. The only concern was that our bathroom light was out, and though we reported it day 1, nobody came to fix it.
Cleanliness & Comfort
Every place on board was clean.
Grand Hotel Terminus
Bergen

Perfectly located across from the train station in downtown Bergen, the hotel features old world charm with modern amenities. It needs more electric outlets near the bed, however, so bring an extension core.

Authenticity & Character
Old world charm with real furniture and great buffet breakfast.
Location
Near waterfront and across the street from the train station, it is easy to find food, shopping, museums and nice parks.
Staff
All were friendly and helpfil
Cleanliness & Comfort
The bathroom was tiny but efficient
Activity Review
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

Jon was knowledgeable and a good communicator. It was very worth doing.

Quality of Experience
We had a great tour of Norway.
Guides, Drivers and Staff
The bus tour excursions from the cruise boat were fair, but the more participatory excursions were a better use of time and money.
Transport
Loved the cruise ship (not too big), and Norway’s rail system is great.
Local specialist: Anna Grindevoll Strønstad

Disappointing coordination, severe communication breakdowns, and unaddressed allergies
Galapagos Islands | Jun 7 - Jun 14, 2026

A
Abhi M.
Boston, MA | Reviewed on Jun 21, 2026
While the Galapagos is a beautiful destination, our experience booked through KimKim Agency was deeply disappointing due to poor coordination, significant communication breakdowns regarding dietary restrictions, and a total lack of preparation for the logistics involved. We provided detailed health and allergy requirements well in advance, yet they were repeatedly ignored. Here is a breakdown of the issues we encountered: Severe Dietary & Allergy Negligence
Hotel Ikala: The hotel staff did...
Read more

While the Galapagos is a beautiful destination, our experience booked through KimKim Agency was deeply disappointing due to poor coordination, significant communication breakdowns regarding dietary restrictions, and a total lack of preparation for the logistics involved. We provided detailed health and allergy requirements well in advance, yet they were repeatedly ignored.

Here is a breakdown of the issues we encountered:

Severe Dietary & Allergy Negligence
Hotel Ikala: The hotel staff did not know their own ingredients. Despite our severe dairy, egg, and nut allergies, we were given completely wrong information (such as claiming items were safe when they actually contained avellana [hazelnut] and milk). For a hotel of this tier, a severe lack of basic food hygiene is shocking and unsafe. Management needs to address this immediately. Given my family's severe dietary needs and allergy requirements, which were communicated well in advance, finding pests in our meals is a severe food safety and hygiene violation that is entirely unsafe.

Tour Boat Food: The food provided during the first two boat tours was mediocre at best—usually just a few random vegetables thrown into a tomato salsa. We would not recommend the Altamar for accommodating vegan/food allergies nor providing sufficient food. It is not too hard to make beans and rice and plantain patacones. The food on the second day was particularly bad. For a pre-planned itinerary, they should have provided substantial alternatives like beans or lentils. To make matters worse, snacks ran out entirely, leaving us with very few options during the long boat ride back, despite giving ample notice.

Casa o Puntia- Their staff was incredibly attentive and accommodating with our severe dietary requirements. On our first day, they made us delicious, safe avena and lentejas, and on the day we were leaving, they prepared patacones (plantains) and gave us fresh avocado, tomatoes, and basil.

Hygiene & Room Quality Issues
Hotel Ikala: We experienced a severe ant infestation. Ants were not only crawling in our room, but they were literally in our food—specifically in the patacones de papa and a large ant was found right in the salad.

Casa Opuntia (San Cristóbal): Upon check-in, our first room also had several ants. We requested a room change and were moved to a significantly smaller room that lacked a fan and a TV, having only an AC. This second room also had ants and was full of fruit fly-like bugs.

Logistics & Guiding Failures
The Inter-Island Speedboat: We were given absolutely no warning about the notoriously rough and dangerous speedboat ride from Santa Cruz to San Cristóbal. We received zero heads-up about the severe motion sickness it causes. On top of that, our driver was late getting us to the pier, adding unnecessary stress to the ordeal, we were not seated together. The severe crashing and cresting of the waves, felt like we were on a roller coaster and then thrashed to the ground- and we were flung on our seats and then back down. The vomit plastic bags handed out on the boats were not enough- and extremely short notice to prepare for such a tough journey that lasted over 2 hours.

Guide Language: The agency failed to instruct the guides to speak and conduct the tours/explanations in Spanish as preferred.

Guide Engagement:

Our guide Martin on our trip to Bartolomew was just okay and left some of the people in the group behind. The boat company Altamar - could have also made the experience better.

Once we arrived in San Cristóbal, our guide spent most of her time on her phone and lacked any genuine enthusiasm or interest in showing us around. We could have spent time exploring the Loberia but instead she was on the phone. The timings should have been better assessed by the guide, when we got to the Loberia- it was high tide and we could not snorkel/swim in the water. So we requested to go back to the Playa where we climbed to see the vista- but the guide left us and luckily for us the taxi driver came and picked us up after we were done.

I want to give a special shoutout to two of our guides who made the experience unforgettable. Our first guide, Reuben, on the Tortuga tour was truly one of the best—incredibly knowledgeable and engaging. He spoke to us in Spanish, was very patient, funny and was incredibly happy to answer our curious questions. And on our last guided tour, later in the trip, our guide at Española (with Sharksky) was also nice and went above and beyond by snorkeling right alongside everyone, excitedly showing us the school of dolphins as we approached the island, and later on making the entire group feel safe, comfortable, and confident in the water. Amazing guides make all the difference!

Conclusion: When you book through a specialized agency like KimKim, you pay for seamless logistics, vetted properties, and safety coordination—especially regarding life-threatening food allergies. Unfortunately, KimKim failed to pass vital information to their local partners, leaving us to navigate safety risks, bug infestations, and poor service on our own. I expected much better oversight for the price paid.

Hotel Reviews
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno

Upon check-in, our first room also had several ants. We requested a room change and were moved to a significantly smaller room that lacked a fan and a TV, having only an AC. This second room also had ants and was full of fruit fly-like bugs. While the room was very disappointing (and we mentioned this to the front desk), their incredible kitchen staff and outstanding hospitality deserves thanks. Traveling with severe dietary requirements can be incredibly stressful, but the team here went above and beyond to make us feel safe, welcome, and incredibly well-fed. On our very first day, they thoughtfully prepared a delicious meal of avena (oatmeal) and lentejas (lentils). And on the day we were leaving, they made us a fresh patacones (crispy plantains) topped with avocado, tomatoes, and basil.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The ants and fruit fly like bugs in the rooms were not nice to deal with during our entire stay
Ikala Galapagos Hotel
Puerto Ayora

The hotel staff did not know their own ingredients. Despite our severe dairy, egg, and nut allergies, we were given completely wrong information (such as claiming items were safe when they actually contained avellana [hazelnut] and milk). On the one day we asked them for breakfast, we got ants in our patacones de patas and a big ant in our salad leaves that went with the patacones. That level of hygiene is unacceptable. For a hotel of this tier, a total lack of basic pest control and food hygiene is shocking. What makes this worse is that we had communicated severe dietary restrictions and allergy requirements well in advance. Serving food with insects in it is not just unhygienic; it is a serious health and safety hazard. The room was also infested with ants and had moths. They did not change our room the first night and the second night we had to tell them as there were thousands of ants in the room. We could not wait to be out of there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito

A Truly Wonderful Experience Absolutely outstanding experience. The chef went above and beyond to accommodate our vegan dietary needs and carefully prepared special dishes to address my son’s multiple food allergies. A big shout out to Karla- Karla and her team were really the best and went out of their way to help us. The entire staff was wondeful, the hotel was clean and the beds comfortable. We cannot recommend this place highly enough. The entire staff was very friendly and helpful. Muchas Gracias!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santa Cruz Highlands, Lava Tunels and Charles Darwin Research Station (if times allows)
Santa Cruz Highlands, Lava Tunels and Charles Darwin Research Station (if times allows)
Isla Santa Cruz

Our guide Reuben was very knowledgeable, super nice and took us around to explain everything. He spoke to us in our preferred language (Spanish) and he answered all our curious questions. He also made sure that our food catered to our allergies.

Quality of Experience
Food
The salad, juice, rice with vegetables were good and met our dietary requirements
Guides, Drivers and Staff
Transport
Shared Shuttle Transfer from Quito Airport to Nearby Hotel
Shared Shuttle Transfer from Quito Airport to Nearby Hotel
Galapagos Islands

The person picking us up was not in the aiport so we had to look around for him and search by car as there were no instructions as to where to go. We did eventually find him and got on the shuttle.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival in San Cristóbal – Interpretation Center & La Lobería (from Pier)
Arrival in San Cristóbal – Interpretation Center & La Lobería (from Pier)
Isla San Cristóbal

The guide was not engaging, and always on her phone. Did not check her timings for the tides and we could not snorkel in the la Loberia when we got there. She was talking on the phone, texting or walking ahead or going away to the side to talk on the phone. It was not pleasant being with her.

Quality of Experience
The sights playa and the view point/nature was nice
Food
Guides, Drivers and Staff
Guide Engagement and attentiveness
Transport
Española Island Day Tour (from San Cristóbal)
Española Island Day Tour (from San Cristóbal)
Isla San Cristóbal
Quality of Experience
The guide was patient and spent time explaining things and showing us the sights.
Food
The chef had prepared food but we did not eat it as we did not want to get sick on the boat
Guides, Drivers and Staff
Edwin and the boat staff were very helpful and fun to go with
Transport
Embarking on the North Seymour Yacht Adventure
Embarking on the North Seymour Yacht Adventure
Isla Santa Cruz

The guide was going ahead with a small group of people. Some of us were left behind and missed out on the things the guide explained and he did not repeat the same things when we were there.

Quality of Experience
For the price we paid the tour could have been better
Food
Guides, Drivers and Staff
They ran out of flippers of the correct size
Transport
 Discovering Bartolome a full day yacht experience
Discovering Bartolome a full day yacht experience
Isla Santa Cruz

Our guide Martin was okay. He should have included the entire group when he was explaining things as some of the people were left behind. The crew of the Altamar also especially the Chef could have ensured we had beans and rice and adequate food as well (there were no snacks left). The flippers and snorkeling gear should have been tried either the day before or as soon as we got on the boat, instead of a few minutes before we were going to go snorkeling.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to the Airport for your domestic flight to the Galapagos Islands.
Transfer to the Airport for your domestic flight to the Galapagos Islands.
Quito
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: María Belén Villacrés
María Belén
María Belén Villacrés
Local specialist in Quito | Replied on Jul 01, 2026
Hi Abhi, Thank you very much for taking the time to share such detailed feedback about your family's recent trip to the Galapagos. I truly appreciate the opportunity to review your comments and better understand your experience. First and foremost, I would like to acknowledge your concerns regarding your family's severe allergies. Guest safety and wellbeing are always our highest priority, and I sincerely regret any moments where your expectations were not fully met. At the same time, I am... Read more

Hi Abhi,

Thank you very much for taking the time to share such detailed feedback about your family's recent trip to the Galapagos. I truly appreciate the opportunity to review your comments and better understand your experience.

First and foremost, I would like to acknowledge your concerns regarding your family's severe allergies. Guest safety and wellbeing are always our highest priority, and I sincerely regret any moments where your expectations were not fully met. At the same time, I am grateful that several members of our local teams, including the staff at Wyndham Quito Airport and Casa Opuntia, as well as guides Ruben and Edwin, were able to provide the attentive support and care that we strive to deliver.

I would also like to provide some additional context regarding a few aspects of your journey. Your allergy information was shared with all hotels and operators in advance of your arrival. However, due to the remote nature of the Galapagos and the logistical limitations of supplying the islands, accommodating highly specific dietary preferences can sometimes present challenges, particularly when additional preferences are communicated after operations are already underway.

Nevertheless, our teams continued making every effort to support your family's needs throughout the trip.

Regarding the hotel experiences, seasonal environmental conditions in the Galapagos can occasionally lead to increased insect activity despite the preventive measures implemented by the properties. In recognition of the inconvenience experienced at Hotel Ikala, I personally ensured that the compensation provided by the hotel management was delivered to you.

I also understand that during your stay at Casa Opuntia, some adjustments were arranged directly with the hotel staff. Had our team been made aware of these concerns in real time, we would have been happy to assist in exploring alternative solutions on your behalf.

With respect to the San Cristóbal excursion, I would like to clarify that your guide's phone communication during the tour was related to coordinating your personally requested transportation changes. You requested me on that day to return to the first point you visit “the Playa” after the tour was done and then return later back to your hotel only with the driver, so I personally assisted you in arranging the transportation and covering the private transfer to ensure that your plans could be adjusted as smoothly as possible.

Throughout your journey, I remained personally available to assist with any concerns or changes that arose. In destinations such as the Galapagos, where logistics can be particularly complex, immediate communication often allows us to resolve issues in the most effective way possible.
Thank you again for sharing your valuable feedback. We genuinely appreciate both your positive comments and your constructive observations, as they help us continue improving the experiences we provide. I wish you and your family all the very best in your future travels.

Warm regards,
Maria Belén
Link Experiences

Family Trip to Ireland: A Tailored Celebration of a Lifetime Dream
Ireland | Jun 6 - Jun 19, 2026

F
Fran V.
Denver, CO | Reviewed on Jun 21, 2026
Please read Charles, Ashley,and Renee's reviews as
I totally agree.
Read more

Please read Charles, Ashley,and Renee's reviews as
I totally agree.

Hotel Review
Stauntons on the Green
Dublin

Stauntons on the Green in Dublin was a wonderful place to stay. The staff were incredibly friendly and called us by our first names by the time we left, making it a very personal experience. Overall, the stay was great and highly enjoyable.

Activity Reviews
Taylor's Irish Night ( with dinner)
Taylor's Irish Night ( with dinner)
Dublin

Taylor's Irish Night with dinner was a wonderful way to end our trip. The performances included dancers from River Dance and a singer from Celtic Women. The talent was astounding, and the performance of 'Bring Him Home' was particularly special. It was a fantastic evening.

Kilkenny Food Tour
Kilkenny Food Tour
Kilkenny

The Kilkenny Food Tour was a delight! The food was excellent, and although I'm not a beer drinker, the experience in the bar was fun. My son enjoyed the drinks while I appreciated the unique atmosphere. Overall, it was great, and I loved it!

Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

Visiting the Cliffs of Moher was impressive, and I took lots of incredible pictures. However, the site was quite crowded and a bit touristy. Despite this, the natural beauty of the cliffs made the visit worthwhile.

Private tour of Connemara (Sky Road, Kylemore Abbey and a Sheep dog Farm experience)
Private tour of Connemara (Sky Road, Kylemore Abbey and a Sheep dog Farm experience)
Ireland

The private tour of Connemara, including the Sky Road, Kylemore Abbey, and a Sheep dog farm experience, was fantastic! I was especially impressed with how the shepherd controlled the sheepdogs using only his voice. It was a very fun and memorable experience.

Corrib Princess River Cruise
Corrib Princess River Cruise
Galway

The Corrib Princess River Cruise was my least favorite activity on the trip. Although none of the activities were bad, I did experience a bit of seasickness, which dampened the cruise experience for me. Everything went smoothly otherwise, but this particular activity didn't stand out as much as the others.

Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Jun 30, 2026

Dear Fran,

Thank you so much for your lovely review, it truly means a great deal to me. Knowing that this trip was everything you had hoped for, and that it gave you memories you'll carry with you, is exactly why I love doing this work.

It was such a pleasure to put this journey together for you, and I'm so glad Ireland left its mark on you the way I hoped it would.

Thank you again for your trust and your kind words.

Warmly,
Claire & high Point Holidays Team

Overwhelmed by the fantastic Iceland trip kimkim put together for us
Iceland | Jun 9 - Jun 20, 2026

Annette
Annette K.
Richmond, VA | Reviewed on Jun 21, 2026
My husband and I are overwhelmed with the fantastic trip Noga and her team put together for us. We wanted nothing left to chance on this celebratory trip to Iceland. They did an excellent job curating top-notch experiences, mapping out our self-driving route with appropriate distances for each day, identifying the sights we would most likely want to explore, selecting and booking our lodging, offering endless lists of helpful reading material, restaurants, etc. Pre-planning communication... Read more

My husband and I are overwhelmed with the fantastic trip Noga and her team put together for us. We wanted nothing left to chance on this celebratory trip to Iceland. They did an excellent job curating top-notch experiences, mapping out our self-driving route with appropriate distances for each day, identifying the sights we would most likely want to explore, selecting and booking our lodging, offering endless lists of helpful reading material, restaurants, etc. Pre-planning communication was appropriate, detailed, and open-ended. If we came up with changes or additional ideas, they offered informed feedback and helped work those wishes into our itinerary. While on the trip, they were excellent support as well. I'm 100% convinced that we improved our entire travel experience by engaging kimkim as our travel planners.

Hotel Reviews
Hotel Eyja
Reykjavik

Our quick 1-night stay here was a great choice. This hotel is slightly off the central shopping district, but only by a few blocks. We had easy free parking right out front. Our room was small, cute, and lodge-like. We did not have breakfast or any food here, other than the free coffee in the lobby. The large Bonus grocery store is just a block behind this hotel, so that could be helpful if you need to stock up before leaving town. It's easy to head to the airport from here too. A gas station with the fabulous Braou bakery is just down the hill on your way to the highway.

Authenticity & Character
Fun decor
Location
Staff
Check-in was efficient.
Cleanliness & Comfort
Hótel Búðir
Búðir

This hotel is in quite a remote area. The scenery from the numerous comfortable lounge areas was fabulous. We appreciated being able to relax in the public spaces with our coffee or cocktails. The dining experience was less impressive. The dining room is stark and faces the parking lot, not offering much in the way of ambiance. The dinner menu was limited to one vegetarian option, a fish of the day, a lamb, and a beef entree. I had the fish - cod, and it was a tasty dish, but not terribly inventive. The beef my husband ordered was actually tough, a bit disappointing, as you are definitely paying for an extraordinary meal. The breakfast buffet was adequate, but nothing special. We had some concerns regarding our room assignment, which Noga and her team helped us resolve. This hotel is in a beautiful setting, and it's a treat to visit here.

Fosshótel Mývatn
Myvatn

OUTSTANDING hotel. We enjoyed our stay here very much. Our room had the most amazing view of the lake, along with an exterior door onto a small deck. Our room was larger than most we experienced on our trip. We had a large window with two chairs, a perfect setup for relaxing with coffee or a cocktail and taking in the scenic views. The breakfast service was on par with another Fosshotel experience, which we found to be quite good. Service was excellent here.

Authenticity & Character
Fosshotel brand has consistency, which is appreciated by travelers.
Location
BEAUTIFUL scenic environment.
Staff
Staff went out of their way to make sure we had everything we needed.
Cleanliness & Comfort
Big room, AC, comfortable seating and bedding.
Við Lónið Guesthouse
Seyðisfjörður

Our quick overnight in this tiny little village was well served by staying at this guesthouse. We had an amazing view of the mountains, and a little lake, and a porch to enjoy. The guesthouse is basic, but it included comfortable seating, a small fridge, and a coffee/tea setup in the room. We were steps away from the cute church, a supermarket, the local pub, and Aldan Hotel for dining. Its historical charm added to the experience of staying there.

Authenticity & Character
Location
Cleanliness & Comfort
Fosshotel Glacier Lagoon
Hnappavellir

Fosshotel Glacier Lagoon was a great choice for our touring in this area. The location worked well for us. The nice bar area, lounge areas, and porch were all enjoyed. Our room was comfortable, though quite a distance from the common areas. No AC; however, fans were available to help circulate the air. We had a very enjoyable dinner at this hotel. The dining room offered lovely views of the surrounding mountains. Breakfast buffet was also quite good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was a bit stuffy, though very clean and fresh.
Hotel Rangá
Hella

Hotel Rangá has a strong reputation. We noted they were hosting people traveling with highly regarded tour companies while we were staying there. We found our room a bit cramped and warm, road-facing, so limited views. The location served us well for our itinerary. They offered a welcome drink on our first evening. We enjoyed breakfast and the beautiful views from the dining room each morning. The skyr and pastries were quite good! They also offered hot items, including a vegan option. Our dinner at Hotel Rangá was enjoyable, but not fantastic. The reindeer entree was quite large, possibly good to share. The mushroom soup and scallop starter were also quite tasty. We appreciated the warmth and helpfulness of the staff here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room itself wasn't particularly comfortable. Perhaps an upgrade here would be good.
Alda Hotel Reykjavík
Reykjavík

Our 1-night stay at Alda Hotel met our needs for a central location and a comfortable room. We were grateful for the offer to check in early, just having arrived from our overnight flight. The hotel does not have its own parking, but the garage we were directed to use is conveniently located on the same street. The room had a balcony with a nice view out on the city. Breakfast was quite good as well. The Bonus supermarket is just up the street. We were able to stock up before leaving town on our self-driving tour of Iceland. It's easy to walk to Harpa, the church, and all of the shopping in the area.

Authenticity & Character
Nice chic feel.
Location
Easy to get anywhere!
Staff
Helpful and allowed us to check-in early.
Cleanliness & Comfort
Activity Reviews
Icelandic Food Walk
Icelandic Food Walk
Reykjavík

Such a fun experience to do at the beginning of our trip to Iceland. Bonnie introduced us to the food scene in Reykjavik and also extended a warm welcome and entertained us between stops with her bright and cheery disposition on a rather wet afternoon. We found the eateries to be interesting and quite good. Maybe the fermented shark wasn't 'good' lol, but really, this is an excellent experience.

Quality of Experience
Guides, Drivers and Staff
Full of personality!
Fjaðrárgljúfur Canyon
Fjaðrárgljúfur Canyon
Iceland

Looks like a Lord of the Rings setting! We loved exploring this canyon as it’s very distinctive. We understand it was a little visited place until Justin Bieber made a video here a few years ago. It’s totally worth checking out.

Quality of Experience
It’s unique and intriguing.
Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula

A spectacular hike from one tiny village to another (about 2 miles each way). We walked along the cliffs with clear views to all kinds of rock formations, and then through lava rocks for a good way which gave a chance to get out of a rather blowy wind. At the end we came upon a small building which happened to be a delightful cafe with both sweet and savory foods and beverages. The chocolate cake there was quite delicious! We found it difficult to leave that scenic spot to do our return trip. It’s a lovely way to spend a couple of hours.

GeoSea Geothermal Sea Baths Experience
GeoSea Geothermal Sea Baths Experience
Iceland

This sea bath venue is INCREDIBLE! The views, the spa-like environment, and easy access to refreshments were all part of what created my favorite 'pampering' outing of our trip. I'm so thrilled that I asked Noga for recommendations for a hot springs experience that would fit into our itinerary. This one is a definite 'DO'. Our timing was impeccable as there were no crowds and it was a glorious blue sky day... perfect for this experience.

Quality of Experience
Spa-like, fresh, relaxing
Skogafoss Waterfall
Skogafoss Waterfall
Iceland
Jökulsárlón Glacier Lagoon - Zodiac Adventure
Jökulsárlón Glacier Lagoon - Zodiac Adventure
Iceland

Ice Lagoon runs an efficient operation at the glacier lagoon. Everything ran on time; they have a system down from check-in to suiting up (yes, you will be in a really fashionable jumpsuit!) and a quick bus ride to the pier to load up. Under clear blue skies, we were blessed with an exhilarating ride on the Zodiac out into the lagoon and among icebergs. We saw a gray seal sunbathing and experienced a glacier calving. It's all otherworldly and a privilege to be in that environment. We found our guide to be completely into sharing this incredible place with us. The operation is family-run with only the two Zodiacs. They do quite a business and offer a tour worthy of your attention.

Jökulsárlón Glacier Lagoon and Diamond Beach
Jökulsárlón Glacier Lagoon and Diamond Beach
Iceland

The lagoon area is surprisingly easy to access right off of the main road. Many outfitters operate from this busy parking lot. Food trucks are available and masses of people gather to meet up with their tour operators. The icebergs are close up to the shore and set against the glacier as a backdrop. All in all pretty cool. It’s an easy walk along the side of the lagoon to the ocean and black diamond beach. No need to move a vehicle to a different parking area. The large icebergs that come up on the beach are unexpected and depending on the light, quite striking.

Quality of Experience
Really unusual to see icebergs on the black sand.
Seljalandsfoss & Gljúfrabúi Waterfalls
Seljalandsfoss & Gljúfrabúi Waterfalls
Iceland

We visited at night (still in daylight) and found the lighting to be a special effect, and of course, the buses of tourists were not there. Put your waterproof gear on if you want to go behind the falls. Both falls were worth a visit. It's easy to walk between the two falls. It's right off the main road, so very convenient to go there.

Thórsmörk Super Jeep Experience
Thórsmörk Super Jeep Experience
Iceland

Midgard really blew us away with this full day of off-road exploration, where we could never venture on our own. Part of the "wow-factor" and beauty of this day was not knowing what we were in for. I hesitate to dig deep into details, but encourage you to gift yourself with this day and soak it in, however it unfolds. There were people of all ages with us. The lunch included in our tour was vegan, gluten-free, and DELICIOUS. Thorear, our guide, was on his game and gave us his undivided attention and entertained us, too. We hold this experience at the very top of our 12-day trip highlights. Midgard is a family operation with a deep commitment to sustainability and treating the community in which they live and work with the utmost respect.

Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Jun 26, 2026

Annette, I absolutely love seeing all these beautiful photos from your trip! I am so glad you had a wonderful time exploring Iceland. Visiting Þórsmörk is a really special experience, and I'm so happy to hear you enjoyed the thrill and beauty of the day. I hope we'll get to work together again when you're ready to plan a return trip to Iceland 😊

We are almost back home in Chicago after an a...
Morocco | Jun 6 - Jun 20, 2026

Kim
Kim M.
Ashburn, VA | Reviewed on Jun 21, 2026
We are almost back home in Chicago after an amazing 2 weeks in Morocco. Abdullah did a fantastic job choosing activities, tailoring the excursions to what we requested and picking wonderful places to stay in each location. The scenery of the country was so varied, and all beautiful, but ai was most blown away by the people. Everyone was so kind - everywhere we went! Our driver Farid took wonderful care of us and let us adjust times and activities along the way. I would definitely recommend... Read more

We are almost back home in Chicago after an amazing 2 weeks in Morocco. Abdullah did a fantastic job choosing activities, tailoring the excursions to what we requested and picking wonderful places to stay in each location. The scenery of the country was so varied, and all beautiful, but ai was most blown away by the people. Everyone was so kind - everywhere we went! Our driver Farid took wonderful care of us and let us adjust times and activities along the way. I would definitely recommend KimKim travel to anyone wanting to customize a trip - and if you ever though about going to Morocco - just do it!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jun 21, 2026
Hi Kim, Thank you so much for sharing this thoughtful feedback. We’re really happy to hear that your time in Morocco was such a special experience and that the itinerary, accommodations, and activities matched what you were hoping for. It’s especially great to know you enjoyed the variety of the country and felt so welcomed by the people you met along the way, that’s one of the things we love most about Morocco too. We’ll also make sure to pass your kind words to Abdullah for the planning... Read more

Hi Kim,

Thank you so much for sharing this thoughtful feedback.

We’re really happy to hear that your time in Morocco was such a special experience and that the itinerary, accommodations, and activities matched what you were hoping for. It’s especially great to know you enjoyed the variety of the country and felt so welcomed by the people you met along the way, that’s one of the things we love most about Morocco too.

We’ll also make sure to pass your kind words to Abdullah for the planning and to Farid for taking such good care of you throughout the journey and helping keep everything flexible and smooth.

It means a lot that you’d recommend us, and we’d be glad to help you (or anyone you send our way) plan another adventure whenever the time comes.

Best Wishes,
Abdel

Aline of Kimkim was an excellent travel agent!
France | Jun 16 - Jun 20, 2026

H
Holly B.
Ashburn, VA | Reviewed on Jun 21, 2026
Aline did a wonderful job planning our trip to Tours and Paris. She worked with me to answer all my questions and design a trip that met all our expectations! Read more

Aline did a wonderful job planning our trip to Tours and Paris. She worked with me to answer all my questions and design a trip that met all our expectations!

Hotel Reviews
Le Basile Hôtel
Paris
Authenticity & Character
Location
Staff
Staff was exemplary. Beyond helpful!
Cleanliness & Comfort
Spotless!
Oceania L'Univers Tours
Tours
Authenticity & Character
Lovely interior!
Location
Right by tourist office and train station.
Staff
Extremely helpful staff!
Cleanliness & Comfort
Activity Reviews
Cooking Class in Tours, Loire Valley (Small Group Tour/2.5Hours)
Cooking Class in Tours, Loire Valley (Small Group Tour/2.5Hours)
France

Alex was a superb chef and teacher. He gave us many skills we will continue to use. The meal was excellent. Location easy to find. Kitchen was spotless and a very lovely space.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Villandry, Azay-Le-Rideau & Vouvray Wine Tour (Group Tour/9Hours)
Full Day Villandry, Azay-Le-Rideau & Vouvray Wine Tour (Group Tour/9Hours)
France

Agathe was a superb guide. Very knowledgeable and personable. We enjoyed our day with her?

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day E-Bike guided tour, Loire Valley Chateaux  : CHAMBORD (Small Group/8Hours)
Full Day E-Bike guided tour, Loire Valley Chateaux : CHAMBORD (Small Group/8Hours)
Tours

Very fun day! Dimitri was an excellent guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aline Durant

Amazing, well-organized vacation! Easy-peasy!
Greece | Jun 6 - Jun 14, 2026

Amy
Amy M.
Denver, CO | Reviewed on Jun 21, 2026
We had a wonderful experience with Marianna and the whole team! From figuring out what kind of trip we were looking to plan and shifting around our original itinerary to making sure every detail was handled flawlessly, Marianna was available to guide us every step of the way. She planned an amazing itinerary and all of the details (transfers/inner island flights/ferry tickets) were super organized. While we were in Greece the team was very responsive and the WhatsApp thread was super helpful... Read more

We had a wonderful experience with Marianna and the whole team! From figuring out what kind of trip we were looking to plan and shifting around our original itinerary to making sure every detail was handled flawlessly, Marianna was available to guide us every step of the way. She planned an amazing itinerary and all of the details (transfers/inner island flights/ferry tickets) were super organized. While we were in Greece the team was very responsive and the WhatsApp thread was super helpful in making sure we knew what was next and we never felt we needed to stress about anything! We did an amazing bike tour and cooking class on Naxos with Aurelia Bikes and it was our family’s favorite excursion but here were so many good ones to choose from. ATVs on Santorini and a boat tour allowed us to see much of the island. Excursions were all different and spaced so that we still had free time to explore on our own. The guided tours in Athens and Naxos were amazing as well. Overall we are so happy with the itinerary and the entire trip. Thank you so much for making our vacation so memorable and easy!

Hotel Review
Cosmos Boutique Hotel
Naxos

Amazing property-steps from the pool and beach and plenty of space to spread out. Lovely breakfast and chill atmosphere. Highly recommended.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marianna Pianelli-Blatsouka
Marianna
Marianna Pianelli-Blatsouka
Local specialist in Athens, Greece | Replied on Jun 22, 2026

Dear Amy,

Thank you so much for your wonderful review! It truly means a lot to know that your family vacation felt smooth, well-organized, and memorable.

I’m so happy you enjoyed the balance of guided experiences, free time, and seamless logistics, and that the WhatsApp support helped you feel relaxed throughout your trip.

It was a real pleasure planning this journey for your family, and we would love to welcome you back to Greece one day!

Warmest regards,
Marianna

Unforgettable family trip to Japan
Japan | Jun 10 - Jun 19, 2026

Ann
Ann T.
San Jose, CA | Reviewed on Jun 21, 2026
We had an unforgettable family trip to Japan, traveling from Tokyo to Kyoto to Osaka. Our local specialist Ben did such an amazing job planning our trip. He was so responsive to all of our questions and provided great suggestions. Our daughters were thrilled with the activities that were planned for us, from shopping for anime in Akihabara to petting capybaras. We were able to enjoy all of the beauty of Japan's temples, shrines and scenic landscapes and the KimKim team put together an... Read more

We had an unforgettable family trip to Japan, traveling from Tokyo to Kyoto to Osaka. Our local specialist Ben did such an amazing job planning our trip. He was so responsive to all of our questions and provided great suggestions. Our daughters were thrilled with the activities that were planned for us, from shopping for anime in Akihabara to petting capybaras. We were able to enjoy all of the beauty of Japan's temples, shrines and scenic landscapes and the KimKim team put together an absolutely beautiful trip for us. We had wonderful, knowledgeable guides, particularly Mr. Hiroyuki, who my daughters are still talking about after our trip has ended. I cannot express how much gratitude we have for everyone involved in our trip and I would definitely recommend the KimKim team to anyone travelling.

Hotel Reviews
The TOURIST HOTEL AND CAFE AKIHABARA
Tokyo

The TOURIST HOTEL AND CAFE AKIHABARA in Tokyo was a fantastic place to stay, particularly because of its convenient location. My kids were thrilled to be so close to Akihabara, which was perfect for their anime interests, and the proximity to the train station made getting around effortless. The convenience and location definitely enhanced our experience in Tokyo.

Yuno Yado Shoei

This was a beautiful, peaceful Ryokan. We enjoyed the traditional food in the restaurant, and I had a very nice massage. It was a great experience!

Authenticity & Character
The onsens were peaceful and the food was delicious.
Location
A little far from downtown Kyoto, but easily accessible by bus
Staff
Friendly staff
Cleanliness & Comfort
Activity Reviews
🍜🏯✨ Osaka Castle, Cup Noodles Museum & Dotonbori Street Food Adventure(Guide, Public Transportation)
🍜🏯✨ Osaka Castle, Cup Noodles Museum & Dotonbori Street Food Adventure(Guide, Public Transportation)
Osaka

While we loved all of the individual activities in this day, it was a lot to fit in and by the time we reached Dotonburi we were quite tired and did not get to enjoy it as fully. However, still a great day!

Quality of Experience
Guides, Drivers and Staff
Our guide Mr. Hiroshi was very helpful and patient with us
Transport
 Hozugawa River Boat Ride and Arashiyama Exploration and  Japanese tea ceremony (Private Guide &Public Transportation)
Hozugawa River Boat Ride and Arashiyama Exploration and Japanese tea ceremony (Private Guide &Public Transportation)
Kyoto

The boat ride on the Hoguzawa river was so fun. The boat drivers were entertaining! We also enjoyed our gift of a rickshaw ride through the Arashiyama bamboo forest, especially since it was a way to see the forest without the crowds of people. The tea ceremony was a beautiful experience, enjoyed by our entire family. My daughters were particularly thrilled with getting to dress in kimono

Quality of Experience
Guides, Drivers and Staff
Our guide Mr. Hiroshi was knowledgeable and friendly. The boat drivers were also very entertaining. The entire staff at the tea ceremony were welcoming and friendly.
Transport
Tokyo Family Adventure with Public Transportation: Akihabara + Sushi Making +   Ghibli Museum+Capybara Café Cuteness Anime Quest
Tokyo Family Adventure with Public Transportation: Akihabara + Sushi Making + Ghibli Museum+Capybara Café Cuteness Anime Quest
Tokyo

We had so much fun exploring Tokyo

Quality of Experience
Food
Guides, Drivers and Staff
We enjoyed our day with our guide Mr. Hiroyuki. The staff at the sushi making experience were also so friendly and great with our kids.
Transport
 A Day Trip to Mt. Fuji from Tokyo (by private transfer)
A Day Trip to Mt. Fuji from Tokyo (by private transfer)
Japan

We enjoyed this day, even though we were not able to see the top of Mt. Fuji, it was still beautiful. Our guide also had a wonderful suggestion for lunch where we got to enjoy some local udon.

Quality of Experience
Guides, Drivers and Staff
We loved our guide Mr. Hiroyuki and our diver Mr. Tashiro, who was a familiar face as he had also picked us up from the airport
Transport
Although the drive was longer than expected due to traffic, it was still smooth and comfortable
Have Fun in Nikko (Full day by public transport)
Have Fun in Nikko (Full day by public transport)
Tokyo

This was a great way to enjoy the beauty of Japan through nature.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan, China | Replied on Jun 21, 2026

Dear Ann,

Thank you so much for your lovely review and kind words. We are truly delighted to receive your recognition of our entire travel arrangement. will share your lovely feedback with our guide and the whole team right away. We look forward to welcoming you again for your next trip.

Best regards,
Ben

Fantastic vacation made easier with the help of kimkim
Ireland | May 22 - Jun 8, 2026

Amy
Amy K.
Chicago, IL | Reviewed on Jun 21, 2026
We had a fantastic trip, accommodations, activities and recommendations made by our local specialist Adrian were great! We did encounter a couple snags along the way and found the emergency contact line helpful in resolving the issues! We appreciated the check ins and follow up from the team throughout our vacation.
Overall, we were very happy with the trip itinerary and service. We would recommend using kimkim and Adrian!
Read more

We had a fantastic trip, accommodations, activities and recommendations made by our local specialist Adrian were great! We did encounter a couple snags along the way and found the emergency contact line helpful in resolving the issues! We appreciated the check ins and follow up from the team throughout our vacation.
Overall, we were very happy with the trip itinerary and service. We would recommend using kimkim and Adrian!

Hotel Reviews
Brooks Hotel
Dublin city

Great location and accommodations with helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ibis Belfast City Centre Hotel
Belfast

Good location and nice accommodations. Staff was helpful when having an issue with check in. Breakfast was also very good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gray's at Bushmills
Bushmills

Beautiful location and accommodations. Staff was very helpful and restaurant on site was great

Authenticity & Character
Location
A bit out of town but worth it for the views
Staff
Cleanliness & Comfort
Ship Quay Hotel
Londonderry

Great accommodations, pub and restaurant on site

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Menlo Hotel
Galway

Nice accommodations and restaurant on site was very good! Location was a bit far to be able to walk to Galway pubs etc

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Drury Court Hotel
Dublin

Nice accommodations and location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Old Killarney Cottages
Killarney

Our booking was actually for Killarney Lakeland Cottages which were very nice and the caretaker was extremely helpful in helping us find the correct location when our itinerary sent us to the wrong location

The Victoria Hotel
Galway

Nice and spacious rooms in a convenient location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
George Hotel Limerick City
Limerick
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dingle Harbour Lodge B&B
Dingle Town, Co. Kerry

Very nice rooms and breakfast was good. A little bit of a walk to get to restaurants and pubs

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Commodore Hotel
Cobh

Great accommodations, convenient location and fun pub on site

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hendrick Smithfield
Dublin 7

Small room but very nice accommodations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rock of Cashel
Rock of Cashel
Ireland
Quality of Experience
Guides, Drivers and Staff
Jameson Distillery Dublin - Bow St. Experience
Jameson Distillery Dublin - Bow St. Experience
Dublin

Very fun experience

Quality of Experience
Guides, Drivers and Staff
Kinsale Mead Co.  (Guided Tour & Tasting)
Kinsale Mead Co. (Guided Tour & Tasting)
Kinsale

Super fun experience

Quality of Experience
Guides, Drivers and Staff
Bunratty Castle Medieval Banquet
Bunratty Castle Medieval Banquet
Ireland

So fun - highlight of our trip

Quality of Experience
Food
Guides, Drivers and Staff
Visit Brú na Bóinne and the Newgrange Tombs
Visit Brú na Bóinne and the Newgrange Tombs
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland
Quality of Experience
Titanic experience
Titanic experience
Belfast
Quality of Experience
Belfast Political Taxi Tour
Belfast Political Taxi Tour
Belfast

Our 3 hour tour actually lasted nearly 4 hours and was an amazing learning experience

Quality of Experience
Guides, Drivers and Staff
Transport
Ferry to Inis Mór (Ferry Only - Return Trip)
Ferry to Inis Mór (Ferry Only - Return Trip)
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adrian Murphy
Adrian
Adrian Murphy
Local specialist in France | Replied on Jun 21, 2026

Hi Amy,

Thank you so much for the lovely review, I really appreciate it. I’m delighted you had such a fantastic trip, and it was a pleasure helping bring it all together for you.

Slán go fóill! (Bye for now!)
Adrian

Leslie and Francesca worked very hard for us!!!
Italy | Jun 7 - Jun 20, 2026

Rory
Rory S.
Phoenix, AZ | Reviewed on Jun 21, 2026
Leslie and Francesca worked tirelessly to insure our trip was 100% the daily updates were the icing on the cake!! We loved the customer service and responsiveness to our many questions. We will be sure to refer everyone we know and utilize yoir service in the future. Thabk you for making our dream vacation a complete success. 5***** Bravo service!! Grazie Leslie and Francesca. We appreciate you guys a lot!!! Read more

Leslie and Francesca worked tirelessly to insure our trip was 100% the daily updates were the icing on the cake!! We loved the customer service and responsiveness to our many questions.

We will be sure to refer everyone we know and utilize yoir service in the future.

Thabk you for making our dream vacation a complete success. 5***** Bravo service!!

Grazie Leslie and Francesca. We appreciate you guys a lot!!!

Hotel Reviews
Hotel Il Faro 3* Sorrento
Sorrento

Tiny bathroom with VERY low ceilings. Sorry this one let us down. Customer service was 2 star at best. The restaurant attached was good but the hotel was inadequate. Service was lacking. No porter ro assist with luggage. Every property but this one had assistance for our bags in and out. I think you can find a better property with Emglish speaking staff. Language barrier was unacceptable!!

Authenticity & Character
Cute but ... So so
Location
Bottom of the hill. We had ro walk and take taxi alot.
Staff
Customer service was lacking
Cleanliness & Comfort
Nothing. It was pretty clean. Low ceilings in the bathroom caused me a lot of head bumps. I am tall!! No bueno!!!
Hotel Degli Aranci
Rome

Mr Marco is the coolest guy. He assisted us every step of the way.

Authenticity & Character
Very pretty property. Highly recommended.
Location
Except for having to take taxi everywhere we went it was located closely everything in Rome
Staff
Mr. Marco!! Bravo!!
Cleanliness & Comfort
Everything was squeaky clean
Hotel Adler Cavalieri

A very pretty hotel with every amenity possible. Brealfast was provided and it was good 😋

Authenticity & Character
Very cute property. genuine florence!!
Location
Once again, walking distance to everywhere we needed to be.
Staff
Helpful and friendlybstagg
Cleanliness & Comfort
Very comfy and clean
Ca' Pozzo Inn
Venice

Very nice newer property. Breakfast was amazing and well stocked with delicious local foods

Authenticity & Character
Located along the grand canal its definitely Venice-like
Location
Walking distance to all our tours!!
Staff
Awesome staff. Helpful and professional
Cleanliness & Comfort
Clean amd very comfortable
Andirivieni Bellagio Guest House
Bellagio

Wonderdully cute property. This very nice property started our trip off very well. We would highly recommend this property.

Authenticity & Character
Quaint family house
Location
Walking distance to everything we did
Staff
Irene was amazing and provided everything we needdd
Cleanliness & Comfort
Clean and tidy. Breakfast was amazing
Activity Reviews
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

OUTSTANDING!!!! Staff was amazing and the information given was great!!

Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Italy

Amazing tour. Pur guide was a historian. We.loved her presentation

Siena, San Gimignano, Monteriggioni, Chianti: Fully Escorted Tour with guided Siena visit and Wine Tasting
Siena, San Gimignano, Monteriggioni, Chianti: Fully Escorted Tour with guided Siena visit and Wine Tasting
Florence

We are not wine drinkers so this was partially boring and rather a bad choice for us. Partbof the rour was cool. Part wasn't

Private Florence Historic Walking Tour
Private Florence Historic Walking Tour
Florence

VERY good tour. Guide was a genuine guide and exceptional customer servant

Venice Shared Walking Tour with St. Marks Basilica & Doge's Palace
Venice Shared Walking Tour with St. Marks Basilica & Doge's Palace
Italy

Amazing tour. Guide did well for us

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jun 23, 2026
Thank you so much for your incredibly kind words! ❤️ It was truly our pleasure to help make your dream vacation a reality. Francesca and I loved being part of your journey, and knowing that you had such a wonderful experience means the world to us. We're especially happy that the daily updates and support throughout the trip helped you feel relaxed and taken care of—that's exactly what we strive for. Thank you as well for your trust, your patience, and your many thoughtful questions. They... Read more

Thank you so much for your incredibly kind words! ❤️

It was truly our pleasure to help make your dream vacation a reality. Francesca and I loved being part of your journey, and knowing that you had such a wonderful experience means the world to us.

We're especially happy that the daily updates and support throughout the trip helped you feel relaxed and taken care of—that's exactly what we strive for.

Thank you as well for your trust, your patience, and your many thoughtful questions. They allowed us to tailor the experience exactly to your wishes, and it was a joy to see everything come together so beautifully.

Your recommendation to friends and family is the greatest compliment we could receive, and we would be absolutely delighted to help you plan another Italian adventure whenever the time comes.

Grazie mille for letting us be part of such special events and memories.

Arrivederci and until next time!

Warmest regards,

Leslie & Francesca

Tokoriki Island Resort was super impressive. ...
Fiji | Jun 7 - Jun 18, 2026

Benjamin
Benjamin B.
Dallas, TX | Reviewed on Jun 20, 2026
Tokoriki Island Resort was super impressive. Enjoyed the trip Read more

Tokoriki Island Resort was super impressive. Enjoyed the trip

Hotel Review
Tokoriki Island Resort - Adults only
Tokoriki Island
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Jul 12, 2026

Isn't Tokoriki wonderful? I am so pleased you enjoyed your time in Fiji with friends. All the best!

There's Nothin Like It
Iceland | May 24 - May 30, 2026

Eric
Eric J.
Chicago, IL | Reviewed on Jun 20, 2026
Due to our hectic schedules in our native country, we often felt panicked during the planning process, but our guide Rinolda remained professional and calm alleviating our stress. In the end she created an excellent itinerary of suggested excursions. Personally, I was unaware that the KimKim model included booking hotels, tours, and other reservations for us. That was extremely helpful. I thought we would have to do that ourselves. The only thing I wish we had made clear to Rinolda was... Read more

Due to our hectic schedules in our native country, we often felt panicked during the planning process, but our guide Rinolda remained professional and calm alleviating our stress. In the end she created an excellent itinerary of suggested excursions.

Personally, I was unaware that the KimKim model included booking hotels, tours, and other reservations for us. That was extremely helpful. I thought we would have to do that ourselves. The only thing I wish we had made clear to Rinolda was that we were willing to pay a premium for lodging.

While Hotel Holt in Reykjavik (our first hotel) was charming, the room was uncomfortably small. Perhaps the fact that we departed from Toronto, Canada at 7:00 pm Saturday evening and arrived in Iceland 5 hours later, what would have been midnight EST in our brains, it being 6:00 am Iceland time might have contributed to our stress as we were unable to negotiate an early check-in. I would advise anyone traveling from the west to Iceland to book a room available one day earlier than their arrival. KimKim might suggest to clients the same.

Regardless of this hiccup, the breakfast at Hotel Holt was exceptional. As an aside regarding all breakfasts in Iceland, I now include tomatoes and cucumbers with my own back home.

While we were on our own for breakfast in Reykjavik, we did stumble upon a wonderful little breakfast joint called Grái Kötturinn (Gray Cat). We didn’t realize until later after checking our notes that Rinolda recommended it. Well done.

My only mistake—because I worked as a server in my youth—I tipped $20 US currency. Apparently tipping is atypical in Iceland. Whatever, I enjoy tipping.

Our entire trip was fabulous. Iceland is like another planet. I’ve never experienced such diverse landscapes. The glaciers, icebergs, puffins, waterfalls, black sand beaches, geo-thermal pools (ah), the tomato restaurant, skyr, cod, the bread, the churches, the lupine, the hikes—my wife lost 5 pounds trekking the wonders of this wonderful land.

Our second hotel in Kirkjubaejarklaustur, Magma Hotel was perfect. From the outside it looks like a small, nondescript cabin, but the interior is a designer’s dream. Everything about it was style and comfort. And the view, to die for.

I feel like I’m writing a book, so I’m going to end it here.

Takeaways: Iceland is glorious. Rinolda is an excellent guide. Kim Kim Travel is a great solution for travelers. I’ll be back.

Hotel Reviews
The Greenhouse Hotel
Hveragerdi

Felt like a dorm room.

Authenticity & Character
Location
Magma Hotel
Kirkjubæjarklaustur

This is a fantastic place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Holt—The Art Hotel
Reykjavík

Exceptional breakfast. Charming lobby, small rooms.

Authenticity & Character
The art and vibe
Location
early check-in opportunities.
Staff
Cleanliness & Comfort
Activity Reviews
Laugaras Lagoon
Iceland

I loved every moment here. The restaurant was exceptional. Our server, can't remember his name right now. He's from Argentina and extremely handsome if that helps.

Quality of Experience
Premium Puffin Tour from Reykjavik
Reykjavík
Jokulsarlon glacier lagoon zodiac boat tour
Iceland

Our guide on the boat, can't remember her name. She's originally from Poland. She was awesome. Knowledgable. The other guy who from the company, a French guy was also awesome. They were kind enough to pose for a photo for me. I wanted to remember them documented.

Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Jun 23, 2026

Hi Eric and Karen,
It was my pleasure to be part of your adventure, and it has been a privilege working with you both!

Happy travels,
Rinolda

Adeline was a fantastic trip planner! She had...
Japan | Jun 11 - Jun 19, 2026

Jennifer
Jennifer L.
Atlanta, GA | Reviewed on Jun 20, 2026

Adeline was a fantastic trip planner! She had so much patience as we moved our schedule around. The guides and drivers she found for us were great and the hotels were super convenient. She explained everything to us so we were able to take the subway, hail cabs, and use Uber in Japan. Favorite activities were driving street carts in Shabuya, tea with a Maiko in Kyoto, and Teamlabs. We scheduled three activities a day and got them all in!

Local specialist: Adeline Kuroki
Adeline
Adeline Kuroki
Local specialist in Fukuoka, Japan | Replied on Jun 20, 2026

Hi Jennifer, thanks so much for taking the time to leave a review! I'm so glad that you guys had a blast in Japan, and that the weather was much nicer than expected during your trip :)

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