Kimkim Trip Reviews

4.8
Based on 18,385 ratings
Read 18,385 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Good trip with a few itinerary issues
Portugal | Sep 13 - Sep 27, 2025

Helene
Helene M.
Canada | Reviewed on Sep 29, 2025
We enjoyed our trip and covered most of the country. Porto, Ciumbra, Lisbon, Ibidos were great places to visit. Read more

We enjoyed our trip and covered most of the country. Porto, Ciumbra, Lisbon, Ibidos were great places to visit.

Hotel Reviews
Lagos Avenida Hotel
Lagos
Authenticity & Character
Location
I
Staff
Cleanliness & Comfort
Ɖvora Olive Hotel
Ɖvora
Authenticity & Character
Location
On
Staff
Cleanliness & Comfort
The grounds were not overly inviting, could be better maintained
MeraPrime Gold Design Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The decor is a little outdated as needs updating
Sapientia Boutique Hotel
Coimbra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Editory Garden Porto Hotel
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Scenic Algarve E-Bike Private Experience
Scenic Algarve E-Bike Private Experience
Portugal

It was supposed to be a private tour but we found out the day before that it was going to be a group tour and we were not offered an alternative.

Quality of Experience
Ɖvora Cork and Castle Tour
Ɖvora Cork and Castle Tour
Ɖvora

The tour was supposed to be 3 hours and it was shorter by 1 hour. The guide told us that we didn’t spend enough time at the store and the tower of the castle was closed so it made the tour shorter. She should have adjusted her plan and improvise to add another element to the tour since she is a tour guide knowledgeable in the area. The cork tour itself is not enough for a tour you should add a winery tour to make it worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Our guide was excellent and we enjoyed the steep hike up. He took us to a nice coffee shop and we enjoyed his company.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto Cooking Class
Porto Cooking Class
Porto

We didn’t have the cooking class but the local food tour. It was fine but the tour guide was more interested in talking about himself and his drinking adventures than educating us on the local food and drinks. Not impressed I heard from other tourists that they had a great time so I would say that the activity can be great if you have a good guide.

Quality of Experience
Food
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Day Excursion to Douro Valley: Wine Tasting & Hiking Routes
Day Excursion to Douro Valley: Wine Tasting & Hiking Routes
Porto
Quality of Experience
We were told that we would go to a winery in the itinerary but on the day of the activity they told us that the hike was too long so we would have lunch at the local restaurant and we would a stop to have a glass of wine on the way back. What is the point of going to the Douro Valley if you don’t visit a winery and the local wine? In the end our driver found a solution and we got to visit a winery but the agency dropped the ball.
Guides, Drivers and Staff
The driver save the day and made things right!
Transport
Hiking & Cultural Excursion in Peneda-GerĆŖs National Park
Hiking & Cultural Excursion in Peneda-GerĆŖs National Park
Porto

We were expecting to hike for at least 2-3 hours but the hiking was quite shorter than expected and others in the group were also surprised. The drive to get to the park was almost 2 hours each way and the van was extremely uncomfortable with too many people which means that we have to change seats along the way so people would take turn sitting at the back of the car. This is not acceptable for a 4 hour ride on the highway.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

The tour was supposed to be 3 hours but it only lasted 2 hours so we didn’t get the full value. I think the description needs to clearly reflect that duration of the activity to avoid disappointment

Quality of Experience
Guides, Drivers and Staff
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 30, 2025

Hi Helene, thank you for taking the time to write your trip review 😊I am glad to hear that overall you had a great tripšŸ¤— As mentioned before the wine and hike experience in the Douro Valley is a long day and so you can do it all in a relaxed way we only include a wine tasting as adding a winery visit will take too much time of the hiking but I am glad our guide could finnally squize a winery visit 🤩We appreciate your comment about the duration of the bike tour, we have corrected this mix up with the duration so there is no confusion. Warm regards from the Espiritu Travel team!

The trip was flawless! Racquel was so respons...
Portugal | Sep 21 - Sep 28, 2025

Tory
Tory R.
Atlanta, GA | Reviewed on Sep 29, 2025
The trip was flawless! Racquel was so responsive and helpful. She made our trip memorable and stress free. We highly recommend her and the team! Read more

The trip was flawless! Racquel was so responsive and helpful. She made our trip memorable and stress free. We highly recommend her and the team!

Hotel Review
Jardim da Batalha Boutique Hotel by Shiadu
Porto

Wonderful breakfast. Attentive staff. Convenient location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Vintage Car Tour of Porto
Vintage Car Tour of Porto
Porto

Our tour guides were so sweet and kind and informative.

Quality of Experience
Guides, Drivers and Staff
Soooooo sweet and caring. Loved them both!
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Sep 29, 2025

Hi Tory! Thank you so much for taking the time to share the feedback of your family trip to Portugal. I am glad to know that you had a great times😊 It was a pleasure creating this experience for you Michael and your family and we get in touch again for future adventures. All the best, Raquel

the hotels were all excellent choicesall but...
Spain | Sep 21 - Sep 27, 2025

J
JEAN B.
Flagami, FL | Reviewed on Sep 29, 2025

the hotels were all excellent choices
all but one of the guides were excellent, with the best guide in Malaga and the weakest in Granada
only issue was car service at Madrid airport and inability to contact driver

Local specialist: Manuela Cardillo
Manuela
Manuela Cardillo
Local specialist in Madrid, Brescia | Replied on Sep 29, 2025

Hi Jean, thank you for your kind feedback! We're thrilled you enjoyed the hotels and had great experiences with most of the guides, especially in MƔlaga. We appreciate your note on the Granada guide and on the airport pickup. Feedback like yours is important as we continue to improve.
We hope to have the pleasure of assisting you on another journey in the future!

Fascinating country
Morocco | Sep 17 - Sep 24, 2025

Rosanne
Rosanne J.
Australia | Reviewed on Sep 29, 2025
The trip was well planned and the Riad’s were fabulous. Way better than big international hotels and the people therewere so lovely. Our driver , Soufiane, is an excellent driver and handled the horrible roads and long days admirably.
Zara our guide in Fez, was terrific, we really enjoyed our day with her.
Glamping in the Sahara was a standout part of the trip, but after a 9 hr drive from Fez, we were put onto the camels and sent off without any break or instructions from the camel...
Read more

The trip was well planned and the Riad’s were fabulous. Way better than big international hotels and the people therewere so lovely. Our driver , Soufiane, is an excellent driver and handled the horrible roads and long days admirably.
Zara our guide in Fez, was terrific, we really enjoyed our day with her.
Glamping in the Sahara was a standout part of the trip, but after a 9 hr drive from Fez, we were put onto the camels and sent off without any break or instructions from the camel handlers.
Marrakesh Medina is easy to navigate , even though it’s completely crazy, so would have preferred the guide to be with us for a tour of marrakesh , rather than the Medina. It was a short half day tour, and we had to plan a quick drive around marrakesh ourselves, on the way to the airport, otherwise we wouldn’t have seen any of it outside the Medina.

Hotel Reviews
Riad Aventurine
Marrakech

Fatima is so lovely and helpful. Great location. Easy to navigate in the crazy Marrakesh Medina. Stunning roof terrace for breakfast with comfy loungers too

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravane
Ouarzazate

We ate dinner in the road and it was delicious. We were exhausted from 2 long days of driving and thoroughly enjoyed a quiet dinner and early night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Safia
Rabat

Not the most comfortable bed but otherwise fabulous

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Sayeda Alhora
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga

Beautiful camp, stunning location, super friendly and lovely staff, who are the evening entertainers too. Excellent experience

Authenticity & Character
Location location location
Location
Middle of the Sahara for sunrise. What could be better?
Staff
The staff were all terrific
Cleanliness & Comfort
Superb comfort and very clean
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Sep 30, 2025
Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that you enjoyed the Riads, the Sahara glamping experience, and the exceptional support from Soufiane and Zara. It’s wonderful to know that these elements made a lasting impression on your trip. We also truly appreciate your constructive comments regarding the camel experience and the Marrakesh tour. Your feedback helps us improve the flow and structure of our programs so future travelers have an... Read more

Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that you enjoyed the Riads, the Sahara glamping experience, and the exceptional support from Soufiane and Zara. It’s wonderful to know that these elements made a lasting impression on your trip.

We also truly appreciate your constructive comments regarding the camel experience and the Marrakesh tour. Your feedback helps us improve the flow and structure of our programs so future travelers have an even smoother experience.

It was a pleasure planning your trip, and we hope to welcome you on another adventure soon!

Trip of a lifetime and fantastic support from...
Italy | Aug 28 - Sep 11, 2025

D
David R.
Singapore | Reviewed on Sep 29, 2025

Trip of a lifetime and fantastic support from both Elisa and Lorenzo

Local specialist: Elisa Sciabica
Elisa
Elisa Sciabica
Local specialist in Milan | Replied on Sep 29, 2025

Dear David,
Thank you so much for your wonderful words! We're so happy to hear that your trip was a lifetime experience. Lorenzo and I loved helping you create those special memories!

If you ever decide to travel again, we’ll be here to make it just as amazing.

Take care and hope to see you soon!
Elisa

We had an amazing trip to Brazil thanks to KIMKIM
Brazil | Sep 5 - Sep 19, 2025

R
Rose M.
Ireland | Reviewed on Sep 29, 2025
We had an amazing trip to Brazil thanks to the KIMKIM. I worked with Federico to arrange all airport pickups and drop offs as well as guided tours for Rio, Iguazu Falls and Manaus. Our airport pickups and drop offs were timely, pleasant and all drivers helped with the luggage. All guides were excellent, spoke perfect English and were very knowledgeable on the surroundings, flora and fauna. Jacqueline was our guide in Rio. We had 1/2 day booked for our first day, then a full day tour for our... Read more

We had an amazing trip to Brazil thanks to the KIMKIM. I worked with Federico to arrange all airport pickups and drop offs as well as guided tours for Rio, Iguazu Falls and Manaus. Our airport pickups and drop offs were timely, pleasant and all drivers helped with the luggage. All guides were excellent, spoke perfect English and were very knowledgeable on the surroundings, flora and fauna. Jacqueline was our guide in Rio. We had 1/2 day booked for our first day, then a full day tour for our second day. Jacqueline arrived on the first day and informed us that the weather was going to be bad the following so we should see Christ the Redeemer and Sugarloaf on our first day so that we could get good photos. She spent extra time with us Day 1 so that we could see the iconic city sights in the best light/weather. We really appreciated this. Also, she took us through the priority lines (age related) at Sugarloaf so we did not have to spend extra time in line.
On to Iguazu Falls and the amazing Jessica was our guide there. She was at the airport to greet us when we arrived, and she provided the most amazing service. Jessica was so informative on all the flora and fauna of Iguazu and also on the history of Brazil. It was such a pleasure to spend time with her. She escorted us to the Brazilian side of the falls on day 1 and to the Argentinian side on day 2. Everything went smoothly without a hitch. Jessica was such an excellent guide, she far exceeded our expectations.
On to Manaus and we had Edvaldo for our boat trip on the Amazon. Edvaldo was a great guide, he spoke perfect Engligh and was informative and entertaining. We could not have asked for a better experience.
Thank you KIMKIM for such an amazing experience. Your people are the best!!

Local specialist: Federico Alessandri
Federico
Federico Alessandri
Local specialist in Rio de Janeiro | Replied on Sep 29, 2025

Dear Rose, thank you so much for your review!
We are delighted that you enjoyed your trip and had a positive experience with our guides and services.
This is very important to us, which makes us happy to do our beautiful job.
I hope to help you again on your next Brazilian trip :)
All the best and thank you again on behalf of all of us.
Federico

Start to finish KimKim and Margarita looked a...
Colombia | Sep 12 - Sep 21, 2025

Justin
Justin H.
Qatar | Reviewed on Sep 29, 2025

Start to finish KimKim and Margarita looked after every detail of each day- hotels were great, air and land transfers were flawless and our guides in each city were very professional, informative and passionate about their wonderful country- Columbia.
A great adventure, very well priced, safe and really memorable. Exceeded all expectations

Thanks KimKim Team

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Sep 29, 2025

Thank you so much, Justin, for sharing your wonderful feedback. It makes us truly happy to know that every detail, from the hotels to the transfers and guides, helped create a trip that exceeded your expectations.

Your words mean a lot to us, as our team’s passion is to deliver exactly what you described: safe, authentic, and memorable experiences.

We hope to welcome you back for another adventure soon šŸ‡ØšŸ‡“
There’s always more of Colombia waiting for you!

Best,
Margarita

5 Star
Vietnam | Sep 17 - Sep 26, 2025

Frank
Frank Z.
Chicago, IL | Reviewed on Sep 29, 2025
The only reason I didnt give 5 stars is that we didnt get to our first destination until 3:30 am and the sleeper bus ride was not pleasant. Also there were no vacancies when we arrived at Ha Giang homestay and had to be taken to a hotel, but the hotel was very nice. Other than that, the trip was very nice.
I especially enjoyed the 2-1/2 day motorbike tour including homestay.s Our motorbike drivers , Ben and (Tangh?) were very friendly and accommodating. They were fun guys and added a lot...
Read more

The only reason I didnt give 5 stars is that we didnt get to our first destination until 3:30 am and the sleeper bus ride was not pleasant. Also there were no vacancies when we arrived at Ha Giang homestay and had to be taken to a hotel, but the hotel was very nice. Other than that, the trip was very nice.
I especially enjoyed the 2-1/2 day motorbike tour including homestay.s Our motorbike drivers , Ben and (Tangh?) were very friendly and accommodating. They were fun guys and added a lot of fun to the trip.
The Ha Long Bay overnight cruise was enjoyable. Although I didnt participate in the activities, I found it very relaxing.
Last but not least, our day tour of Hanoi including Ho Chi Minh mausoleum was very interesting. Our guide Phong Nguyen gave much detail explanation to what we seeing. Very educational.
So, I would give it 5 star review but consider the problematic logistics early on.

Hotel Reviews
Milalux Cruise
Ha Long

This was a very enjoyable cruise. The only comment I would make is that the person giving the introductory talk was very difficult to understand

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local Homestay in Du Gia ( Ha Giang )

Very nice homestay. Good food. The only exception i have is that we we offered coffee only once, either before or during meals.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Friend Hotel Ha Giang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
MK Premier Boutique hotel
Hanoi

Hotel was clean and comfortable. The manager and staff went out of their way to make our stay as pleasant as possible

Authenticity & Character
Location
Located in Old Quarter. Very concenient
Staff
Cleanliness & Comfort
Activity Review
 Hanoi City tour- Hoa Lo Prison - Huu Tiep Lake - Ho Chi Minh Complex
Hanoi City tour- Hoa Lo Prison - Huu Tiep Lake - Ho Chi Minh Complex
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Oct 10, 2025

Dear Frank,

We would like to thank you for taking the time to write this review of your holiday.

Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

Thank you again for choosing our company and we hope to see you again!

With my best regards,
Hien

turtle experience was great. Mario offered e...
Costa Rica | Sep 15 - Sep 22, 2025

D
diane s.
Denver, CO | Reviewed on Sep 29, 2025
turtle experience was great. Mario offered exceptional assistance to our safe viewing of the nesting. one canal viewing would have been enough (we opted for early morning and later tours same day). definitely the waterfall excursion was way out of our ability or interest and walk through the second park was hot and offered nothing new. the chocolate expeience also was very hot but the Indiginous presenters were very kind. The great travel distance between activities was also... Read more

turtle experience was great. Mario offered exceptional assistance to our safe viewing of the nesting. one canal viewing would have been enough (we opted for early morning and later tours same day). definitely the waterfall excursion was way out of our ability or

interest and walk through the second park was hot and offered nothing new. the chocolate expeience also was very hot but the Indiginous presenters were very kind. The great travel distance between activities was also taxing. I wish activities could have been more localized, but I understand that is how the geography presents. THe accomodations at the coffee plantation were exceptional.
special thanks to you and Nancy for the turtle nesting fee.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Sep 30, 2025

Thank you Diane for your review. I'm glad that you got to see the turtles in Tortuguero and that Mario took good care of you.
I'm sorry to hear that the rest of your trip was a little difficult. It's true that the Caribbean Coast, in fact much of Costa Rica, is very hot as we are in the tropics. Hopefully you were still able to enjoy some moments with beautiful views and time with your friend.

Thank you
Holden Ketchum
Serendipity Adventures

Bessi, our guide was amazing. He was very kno...
Iceland | Sep 21 - Sep 27, 2025

V
Vandana K.
Dallas, TX | Reviewed on Sep 29, 2025
Bessi, our guide was amazing. He was very knowledgeable about the area, a native icelander, kept us intrigued with history and stories about certain places.
He made sure we were safe wherever we visited.
He also made sure we got footsteps and restrooms stops in timely manner.
Read more

Bessi, our guide was amazing. He was very knowledgeable about the area, a native icelander, kept us intrigued with history and stories about certain places.
He made sure we were safe wherever we visited.
He also made sure we got footsteps and restrooms stops in timely manner.

Hotel Review
ReykjavĆ­k Marina - Berjaya Iceland Hotels
ReykjavĆ­k
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sólheimajökull  Glacier Walk - Part of Multi Day Tour with Private Driver Guide
Sólheimajökull Glacier Walk - Part of Multi Day Tour with Private Driver Guide
Iceland
Explore JökulsÔrlón Glacier Lagoon by Zodiac Boat
Explore JökulsÔrlón Glacier Lagoon by Zodiac Boat
Iceland
Glacier Ice Cave Experience as part of a Multi Day Private Tour
Glacier Ice Cave Experience as part of a Multi Day Private Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guưmundur Ɠli PĆ”lmason
Guưmundur Ɠli
Guưmundur Ɠli PĆ”lmason
Local specialist in Iceland | Replied on Sep 30, 2025

Thank you very much for the kind review.
Bessi is absolutely an amazing guide and a great person, so I'm not at all surprised to hear he took such great care of you, but it does make me happy to hear

I do hope we'll see you in Iceland soon again!

Croatia, a trip of a lifetime!
Croatia | Sep 19 - Sep 28, 2025

Julie
Julie M.
Ashburn, VA | Reviewed on Sep 29, 2025
Croatia, a trip of a lifetime! With less than two months to plan this trip, Sarah was fantastic! The accommodations, private tours, tranfers via taxi or ferry were all great! If there ever was a question while traveling, Sarah or Ivan were available 24 /7 to address it. As two women traveling alone in a foreign country, it was so nice to be able to contact someone with any questions. We truly enjoyed our time in Split, Hvar and Dubrovnik, especially our bike tour in the mountains south of... Read more

Croatia, a trip of a lifetime! With less than two months to plan this trip, Sarah was fantastic! The accommodations, private tours, tranfers via taxi or ferry were all great! If there ever was a question while traveling, Sarah or Ivan were available 24 /7 to address it. As two women traveling alone in a foreign country, it was so nice to be able to contact someone with any questions. We truly enjoyed our time in Split, Hvar and Dubrovnik, especially our bike tour in the mountains south of Dubrovnik with our guide, Adrian. Adrian went out of his way to show us true Croatian hospitality. Croatia is truly a beautiful country and so are its people! Thanks Sarah for such a wonderful trip!

Hotel Reviews
Hotel Ivka
Dubrovnik

Newly renovated hotel with spacious rooms. Convenient to the bus to get to old town. Delicious breakfast. Very friendly and accommodating staff.

Authenticity & Character
Location
Convenient to the bus to get to old town. If you wanted to pay more for accommodations to be closer to old town you could do that but this was good for us
Staff
Very friendly staff. Very accommodating
Cleanliness & Comfort
Pharos Hvar Bayhill Hotel
Hvar

Staff worked with our travel agent when they made a mistake with our room. And they were attentive in finding a missing bag. Beautiful pool and nice breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Garden Apartment Hotel
Split

Authentic, clean, very convenient. Our host was very attentive and helpful

Authenticity & Character
It is an authentic building on a hill in Split that is updated on the interior. Love the terrace with the grapevines and grapes hanging overhead with views of the water
Location
Staff
Not sure of his name but he was around to make sure we had everything we needed for our stay
Cleanliness & Comfort
Pillows Could have been better
Activity Review
E-bike tour in Dubrovnik with wine tasting and snacks (small group)
E-bike tour in Dubrovnik with wine tasting and snacks (small group)
Dubrovnik

Can’t say enough about Adrian and this biking tour! ! . It was so nice to get out of the city for the day and experience the small towns of Croatia. Enjoyed the spectacular scenery, the lunch on the river , talking to the winemakers at the winery, and getting to know Adrian and his family. By the end of the day, Adrian was more than a tourguide, he was our new friend!

Quality of Experience
The authenticity of Adrian. He really wanted us to have a good time and we learned a lot about his culture.
Guides, Drivers and Staff
Adrian Was very accommodating . He knew we were having a good time at the winery and did not want to shorten our experience so his wife volunteered to take us back to Dubrovnik because he had to get to work. Never felt rushed. We felt like part of the family!
Transport
Car was very nice and ride to our biking destination was pleasant and informative
Local specialist: Sarah Cosic

Amazing Australia Experience
Australia | Aug 29 - Sep 12, 2025

Lily
Lily U.
Wilmington, DE | Reviewed on Sep 29, 2025
This was our first time traveling with KimKim, and everything was absolutely perfect. It was such a pleasure working with Siena and Greg—they were amazing and answered all my questions along the way. Siena even went the extra mile and created a video for me, which was so helpful with my busy schedule, to walk through the itinerary and set expectations for our trip to Australia. Everything went exactly as planned. We did have one small issue with a missed pickup, which required us to take a... Read more

This was our first time traveling with KimKim, and everything was absolutely perfect. It was such a pleasure working with Siena and Greg—they were amazing and answered all my questions along the way. Siena even went the extra mile and created a video for me, which was so helpful with my busy schedule, to walk through the itinerary and set expectations for our trip to Australia.

Everything went exactly as planned. We did have one small issue with a missed pickup, which required us to take a taxi for a long ride from the airport to our hotel. But when we reached out to KimKim, they immediately refunded the fare without any hassle. Their attention to detail and the level of customer support provided while we were traveling were absolutely incredible.

I highly recommend KimKim and will definitely book with them again. Thank you for making this such a memorable trip!

Hotel Reviews
Spicers Balfour Hotel
Brisbane
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silky Oaks Lodge
Finlayvale
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alba
Adelaide
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sea Dragon Kangaroo Island
Willoughby

Beautiful place in Kangaroo Island

Authenticity & Character
Location
Awww
Staff
Cleanliness & Comfort
Amora Hotel Jamison Sydney
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Tamborine Mountain & Lamington National Park Trip
Private Tamborine Mountain & Lamington National Park Trip
Brisbane
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Brisbane - Free Day
Brisbane - Free Day
Brisbane
Quality of Experience
Great Barrier Reef Snorkeling Excursion
Great Barrier Reef Snorkeling Excursion
Port Douglas
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree Rainforest Full Day Adventure by 4WD
Daintree Rainforest Full Day Adventure by 4WD
Australia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Adelaide Hills & Hahndorf Village Day Trip
Adelaide Hills & Hahndorf Village Day Trip
Adelaide
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Blue Mountains Day Trip
Private Blue Mountains Day Trip
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 07, 2025

Lily! ✨ It was such a pleasure helping you plan this adventure, and I’m so glad to hear everything went smoothly (minus that one hiccup—which I’m happy we could quickly resolve). I really appreciate you mentioning the video walkthrough—it’s great to know it made things easier with your busy schedule. I’m so glad this trip was such a memorable experience, and I’d love to help you plan your next one when the time comes!

We loved our entire trip! Our specialist, Ele...
Japan | Sep 11 - Sep 28, 2025

S
Sandy N.
Seattle, WA | Reviewed on Sep 29, 2025
We loved our entire trip! Our specialist, Eleanor listened to what we were looking for in our trip, and arranged it for us. We loved seeing the usual tourist centers of Tokyo and Kyoto, but really loved the less touristed areas, especially the mountain towns of Tsumago and Narai. The lodgings were great, and the pace was suited to the way we like to travel. Eleanor also provided us with detailed instructions on how to get around, and suggestions of sights to see, since we were traveling... Read more

We loved our entire trip! Our specialist, Eleanor listened to what we were looking for in our trip, and arranged it for us. We loved seeing the usual tourist centers of Tokyo and Kyoto, but really loved the less touristed areas, especially the mountain towns of Tsumago and Narai. The lodgings were great, and the pace was suited to the way we like to travel. Eleanor also provided us with detailed instructions on how to get around, and suggestions of sights to see, since we were traveling independently.

Hotel Reviews
Hotel Fukinomori

We wished we had more time in this place. It was in the woods, somewhat isolated, very quiet and in a beautiful setting. The dinner provided by the hotel was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
BYAKU Narai
Narai

This hotel had an old Japan feel to it, yet with all the comforts. We had a large room with a private onsen, and the dinner that evening was amazing. It was the most enjoyable stay I’ve ever had in a hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tea Ceremony in Kyoto FLOWER TEAHOUSE
Tea Ceremony in Kyoto FLOWER TEAHOUSE
Kyoto

At first I thought this would be a little superficial and not very interesting, but our hostess made it fun. We could laugh at ourselves a bit as we tried to go through the proper motions and expressions. It not only added to our cultural understanding, but was fun in the process.

Quality of Experience
Guides, Drivers and Staff
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo

This was a good introduction to Tokyo. Our guide was personable and not only showed us the sights, helped us understand some of the cultural nuances that we would have missed on our own. This provided a good base for our further travels in Japan.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Sep 29, 2025

Hi Sandy,

Thanks so much for your kind and detailed feedback! I'm really happy to hear you enjoyed the trip and that the hotels worked out so well. It was such a pleasure helping to put this journey together, and I'm glad it's left you with great memories to take home.

All the best,
Eleanor

Norway - an exquisitely beautiful country
Norway | Sep 9 - Sep 23, 2025

Lisa
Lisa S.
San Jose, CA | Reviewed on Sep 28, 2025
Norway is an exquisitely beautiful country. The fjords, mountains, and other scenery were breathtaking. We had two weeks immersed in cruising the fjords with wonderful guides, self-guided hiking up to the ridges for breathtaking views, biking in a small town, and kayaking in the Norwegian Ocean. It was a nice balance of different activities. The overall planning and pre-booking with detailed itinerary was excellent. This upfront planning let us relax and enjoy the beautiful scenery... Read more

Norway is an exquisitely beautiful country. The fjords, mountains, and other scenery were breathtaking. We had two weeks immersed in cruising the fjords with wonderful guides, self-guided hiking up to the ridges for breathtaking views, biking in a small town, and kayaking in the Norwegian Ocean. It was a nice balance of different activities.

The overall planning and pre-booking with detailed itinerary was excellent. This upfront planning let us relax and enjoy the beautiful scenery without having to navigate logistics. Hotels were nice and centrally located for walking convenience to activities. The days were fairly scheduled with activities but opportunities to have free time to explore.

Highly recommend KimKim to plan your next adventure.

Local specialist: Alex Mottler

Anders and the team were knowledgeable and ef...
Norway | Aug 18 - Aug 27, 2025

D
Denise C.
Newark, NJ | Reviewed on Sep 28, 2025

Anders and the team were knowledgeable and efficiently mapped out a great trip for us. Definitely eliminated stress and hours of research for us.

Local specialist: Anders Westlund
Anders
Anders Westlund
Local specialist in Kristiansand | Replied on Sep 29, 2025

Thank you so much for your kind words, Denise! 🌟 It was a real pleasure helping you plan your Norway adventure. I’m glad we could take the stress out of the process so you could simply enjoy the trip. Wishing you many more wonderful travels ahead — and hopefully, Norway will welcome you back again one day!

Best regards,
Anders

Amazing Egypt and Jordan Journey with Fantastic Local Support
Egypt | Sep 19 - Sep 27, 2025

Lisa
Lisa G.
Bethesda, MD | Reviewed on Sep 28, 2025
This was my fifth time using kimkim, and once again it was an amazing experience from start to finish. The planning and booking process was straightforward, well-organized, and gave me confidence that all the details were being handled with care. I continue to return to kimkim because the platform consistently delivers well-curated trips with outstanding local connections. Our local specialist, Habiba, was exceptional. She was always responsive, professional, and supportive, not only... Read more

This was my fifth time using kimkim, and once again it was an amazing experience from start to finish. The planning and booking process was straightforward, well-organized, and gave me confidence that all the details were being handled with care. I continue to return to kimkim because the platform consistently delivers well-curated trips with outstanding local connections.

Our local specialist, Habiba, was exceptional. She was always responsive, professional, and supportive, not only during the planning stages but also while the trip was happening. She made sure that every detail was addressed and went above and beyond to provide clarity and reassurance when needed. Her knowledge, attentiveness, and calm approach helped make this trip seamless.

The trip itself was unforgettable. From the awe-inspiring Pyramids of Giza to the beauty of Petra and the vast landscapes of Wadi Rum, the itinerary was well-balanced with both guided experiences and free time. Accommodations were comfortable, transportation was reliable, and the overall flow of the trip worked beautifully.

I highly recommend kimkim to anyone considering a trip like this. After five experiences, I can confidently say that kimkim continues to provide life-changing travel opportunities with the right mix of structure, flexibility, and personalized support.

Local specialist: Habiba Mohamed

Once-in-a-lifetime trip!
Italy | Sep 16 - Sep 25, 2025

Amanda
Amanda K.
Newark, NJ | Reviewed on Sep 28, 2025
Once-in-a-lifetime trip! Manuela did an amazing job scheduling the right activities for us but most importantly, she took my request for incredible hotels in our price range seriously. I could not have asked for better hotels than Masseria Petranima and Tenuta Monacelli. They were so different but both beautiful, peaceful, relaxing with amazing staff. We felt very well cared for everywhere we went. Gorgeous, secluded locations. We also really enjoyed our cooking class with
LE CUCCHIARE -...
Read more

Once-in-a-lifetime trip! Manuela did an amazing job scheduling the right activities for us but most importantly, she took my request for incredible hotels in our price range seriously. I could not have asked for better hotels than Masseria Petranima and Tenuta Monacelli. They were so different but both beautiful, peaceful, relaxing with amazing staff. We felt very well cared for everywhere we went. Gorgeous, secluded locations. We also really enjoyed our cooking class with
LE CUCCHIARE - Alessandra was so welcoming and spent a good part of her day with us and it was so personal. We also loved seeing her small town with her. The boat tour day was also a highlight! Our boat captain was friendly and did a great job navigating some choppy waves.

We had an amazing time and reccommend this itinerary to anyone looking for a trip that is equal parts adventure and relaxation!

Hotel Review
Masseria Petranima
Ostuni

Incredibly peaceful. The trulli are so unique and fun to stay in. The staff here are incredibly kind and helpful. It's off the beaten path so be prepared for some bumpy driving - but it's really worth it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Local Market Visit & Private Cooking Class
Local Market Visit & Private Cooking Class
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Family-Owned Winery Visit: Vineyard Tour and Wine Tasting in the Itria Valley
Family-Owned Winery Visit: Vineyard Tour and Wine Tasting in the Itria Valley
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private Boat Tour in Polignano
Private Boat Tour in Polignano
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Manuela Cardillo
Manuela
Manuela Cardillo
Local specialist in Madrid, Brescia | Replied on Sep 29, 2025

Hi Amanda,

Thank you so much for taking the time to leave such a wonderful review. I'm thrilled to hear that you had a memorable experience in Italy and that the trip matched exactly what you were looking for šŸ˜!

It was truly a pleasure helping you plan this journey, and if you ever start dreaming about your next adventure, I’d love to assist you again!

Warm regards,
Manuela

Scotland Countryside
Scotland | Sep 5 - Sep 19, 2025

Kami
Kami W.
Los Angeles, CA | Reviewed on Sep 28, 2025
My wife and I had a great trip to Scotland! Our driving around the country included several days in each town: Edinburgh, St Andrews, Pitlochry, Inverness, Portree, Banavie/Ft Williams, and Luss. It was great to have KimKim's agent's experience helping decide on the route and destinations. All great choices! In the towns, the boutique hotels were intimate and in the heart of town. The selections kept us from competing with large tour busses and we felt more a part of each towns than in more... Read more

My wife and I had a great trip to Scotland! Our driving around the country included several days in each town: Edinburgh, St Andrews, Pitlochry, Inverness, Portree, Banavie/Ft Williams, and Luss. It was great to have KimKim's agent's experience helping decide on the route and destinations. All great choices! In the towns, the boutique hotels were intimate and in the heart of town. The selections kept us from competing with large tour busses and we felt more a part of each towns than in more corporate hotels. Once we drove to each town, we could then walk to everything we wanted. The highlights were four rounds of Golf scheduled by kimkim, and lots of hiking & biking on our own. Beside the Golf, we were set up with a few tours; two distillery tours, a private Edinburgh walking tour, Urquhart castle tour, and a ferry-bike ride loop at Loch Katrine. Those events provided a good mix with our desire to explore on our own.

Hotel Review
The Loch Lomond Arms
Luss
Authenticity & Character
Location
The river location we had in cottage was wicked.
Staff
Cleanliness & Comfort
Local specialist: Kim Cohen

.From Puglia to Sardinia—Our Honeymoon Was Perfectly Planned
Italy | Sep 8 - Sep 21, 2025

J
Jennifer A.
Newark, NJ | Reviewed on Sep 28, 2025
We worked with Leslie and the KimKim team to plan and book our honeymoon to Italy, spending 14 unforgettable days exploring Puglia and Sardinia. From the very beginning, the team made the process seamless and stress-free. They arranged excursions for about half of our trip and gave us the freedom to explore on our own the rest of the time, which was the perfect balance. What stood out most was their incredible availability and attention to detail. They were just a chat or phone call away... Read more

We worked with Leslie and the KimKim team to plan and book our honeymoon to Italy, spending 14 unforgettable days exploring Puglia and Sardinia. From the very beginning, the team made the process seamless and stress-free. They arranged excursions for about half of our trip and gave us the freedom to explore on our own the rest of the time, which was the perfect balance.

What stood out most was their incredible availability and attention to detail. They were just a chat or phone call away whenever we needed them—whether it was helping us find parking when we were short on time, coordinating a meeting spot when we couldn’t locate our guide, or even offering last-minute restaurant recommendations. Their local knowledge was invaluable, and their suggestions for things to do during our free days gave us some of our favorite memories of the trip.

Overall, KimKim made planning and experiencing our honeymoon in a completely new part of the world not only easy, but truly special. We would highly recommend them to anyone looking for a travel agent who combines expert planning with personal, on-the-ground support.

Hotel Review
Musae al Mare
San Vito

We had an unforgettable stay at Musae al Mare, a stunning oceanfront hotel in Polignano a Mare. The views were breathtaking, the atmosphere was serene, and the attention to detail made the experience truly special. Dom was an exceptional host—helpful, kind, and generous—always making sure every need was met. His warm hospitality made us feel completely at home and elevated our stay to something truly memorable. We can’t recommend Musae al Mare enough for anyone looking for a luxurious and welcoming getaway on the Adriatic coast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Sep 29, 2025
Hi Jennifer, Thank you for this wonderful review—and for trusting me with your honeymoon. I’m thrilled to hear the balance of curated excursions and free time felt just right, and that our on-the-ground support was helpful when you needed quick answers, parking tips, or last-minute dining ideas. Puglia and Sardinia are such special places; I’m so happy Musae al Mare in Polignano a Mare was a highlight. Your kind words about Dom and the experience there mean a lot—I’ll be sure to pass them... Read more

Hi Jennifer,

Thank you for this wonderful review—and for trusting me with your honeymoon. I’m thrilled to hear the balance of curated excursions and free time felt just right, and that our on-the-ground support was helpful when you needed quick answers, parking tips, or last-minute dining ideas.

Puglia and Sardinia are such special places; I’m so happy Musae al Mare in Polignano a Mare was a highlight. Your kind words about Dom and the experience there mean a lot—I’ll be sure to pass them along.

It was a joy planning this milestone trip with you both. When you’re ready for the next adventure—I’d love to help you craft something just as memorable.

My warmest wishes,
Leslie

Customized and thoroughly planned!
Switzerland | Sep 14 - Sep 22, 2025

Subra
Subra B.
Denver, CO | Reviewed on Sep 28, 2025
The trip was well planned and customized to our specific needs and requests. The entire trip worked flawlessly in terms of travel passes, hotel bookings etc., In the one instance where there was an issue with the hotel in Bern not having received payment from KimKim, it was reported and handled immediately. We did not suffer any interruption. The Alpenhof hotel in Grindelwald was a particularly outstanding hotel in which to stay followed by Hotel Alpenblick in Zermatt and Hotel Adler in... Read more

The trip was well planned and customized to our specific needs and requests. The entire trip worked flawlessly in terms of travel passes, hotel bookings etc., In the one instance where there was an issue with the hotel in Bern not having received payment from KimKim, it was reported and handled immediately. We did not suffer any interruption. The Alpenhof hotel in Grindelwald was a particularly outstanding hotel in which to stay followed by Hotel Alpenblick in Zermatt and Hotel Adler in Zurich. All in all, a terrific experience. One area for improvement would be timely delivery of travel documents as promised originally but they came through in adequate time. Thanks to Valentine and Amandine for the arrangements. Switzerland is stunningly beautiful and we hope to return another time.

Hotel Reviews
Hotel BƤren Am Bundesplatz
Bern

Very friendly staff! Very spacious and comfortable room and close to Bern train station.

Authenticity & Character
Location
Staff
Alpenblick hotel
Zermatt

Old world charm and views of the Matterhorn!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Adler Zürich
Zürich

Convenient near the Hauptbahnhof, clean and very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alpenhof
Grindelwald

An outstanding hotel in which to say at the very foot of The Eiger! Fine people, accommodations, restaurant.

Authenticity & Character
Swiss charm!
Location
Views of The Eiger Nordwand!
Staff
Thoughtful and cheerful!
Cleanliness & Comfort
Beds were fantastic as was the spacious room!
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Sep 30, 2025

Hi Subra,
Thank you so much for your kind review!
All your comments positive & negative are very helpful to help us progress and offer you even better experiences for the future. Really appreciate it.
Enjoy the Fall season, it was a pleasure to plan your trip.
See you soon in France or maybe Germany? :)
Valentine

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.