Kimkim Trip Reviews

Clara was Absolutely the BEST! We had a private tour of the Cathedral and the Alcazar in Seville, Spain and we could not have asked for a better and a more intelligent guide! Clara was very knowledgeable, informative, professional and passionate. She also was able to read our interest level and adjusted her pace as we toured both establishments. Any question we had, she addressed and connected with us with such ease. Thank you Clara and thank you, to the group organiser Matías, who communicated with us and arranged the meeting so seamlessly. We had the best experience with your company!

Activity Review

Private Visit to Seville’s Cathedral & Alcázar

Seville

Clara was Absolutely the BEST! We had a private tour of the Cathedral and the Alcazar and we could not have asked for a better and a more intelligent guide! Clara was very knowledgeable, informative, professional and passionate. She also was able to read our interest level and adjusted her pace as we toured both establishments. Any question we had, she addressed and connected with us with such ease. Thank you Clara and thank you, to the group organiser Matías, who communicated with us and arranged the meeting so seamlessly. We had the best experience with your company!

Quality of Experience

Guides, Drivers and Staff

Transport

The tourguide Garvin was a very hardworking, warm and detailed person who offered great hospitality and introduction to Ha Noi and Vietnam.
It was amazing to visit local market, interact with local family and learn to make rick cake. 😍

What an amazing place ! Iceland is unlike anywhere else we have seen. Terry put together the most perfect itinerary for us by learning what we liked to do and see, and merging that with all the incredible possibilities on offer there. From enjoying the beauty of all the magnificent waterfalls (foss) to snorkeling in the glacial waters of the Silfra fissure. She thought of everything and presented it all in an easy to manage package. Thanks so much Terry… it was simply wonderful.

Activity Reviews

Silfra Snorkeling

Iceland

I was quite nervous about this tour, but the guides were very experienced, the prep was thorough and the equipment all excellent quality. The time in the fissure was otherworldly and fascinating. The whole experience was exhilarating and I thoroughly enjoyed it

Quality of Experience

Different to anything I’ve done before.

Guides, Drivers and Staff

Friendly and capable.

Katla Ice Cave Superjeep tour

Iceland

The drive to the cave was fun. The cave itself was fascinating if a little scary. But the equipment that was supplied was very helpful and reassuring. The guide was funny and interesting.

Quality of Experience

Guides, Drivers and Staff

Transport

Blue Lagoon

Iceland

A spectacular place that is of the highest quality in every respect. A sublime experience which I will remember forever. The free face mask and drink were a fun addition.

Quality of Experience

So we’ll planned and organized.

Guides, Drivers and Staff

Veronika was amazing from start to finish with planning the trip and guiding us throughout the trip. Iceland was beautiful and it is heaven on earth would recommend to everyone.

Great trip in the beautiful Irish countryside. And the hotel in Dublin (Merrion) was one of the best we ever stayed in!

Great trip plan by Mieke - especially getting us into Anne Frank and Vermeer when I know tix were very tight! Maarten was a great driver and Jelte gave us a fantastic Jordaan food tour.

Hotel Review

Hotel Pulitzer Amsterdam

Amsterdam

Not your standard lux hotel - much more character in a great location (even if the room was a little small). Best French toast I ever had for breakfast!

Authenticity & Character

Made of 25 canal houses. Doesn’t look like a hotel at all from the outside. Beautiful courtyard!

Location

Near Anne Frank and shopping and loads of restaurants

Staff

Cleanliness & Comfort

Room was pretty small for the price

Activity Review

Amsterdam - Private canal cruise to Rijksmuseum

The Netherlands

Joe (Damn Boat Guys) did a fantastic job of showing us around in the early morning when it was very peaceful — and keeping us warm in a cool and blustery day.

Quality of Experience

Guides, Drivers and Staff

Transport

Sallam was our tour manager and the highlight of the trip. His personality and knowledge made this a great experience and have us wanting to plan another trip. We packed a lot in just 6 days, but still experienced a lot of Morocco. The trip exceeded my expectations.

Hotel Reviews

La Maison Arabe Hotel

Marrakech

The best breakfast of our entire trip. Beautiful hotel in a good central location. Very clean rooms and courteous staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

ONOMO Hotel Casablanca Airport

Nouaceur

Bed hard as a rock. Ppl working g there were great.

Authenticity & Character

Authenticity & Character

Location

Location

At the airport for our 730am flight

Staff

Staff

Cleanliness & Comfort

Beds

Cleanliness & Comfort

Hard bed

Riad Al Makan

Fès

A bit dirty

Authenticity & Character

Authenticity & Character

Location

Location

Staff

Staff

Cleanliness & Comfort

Cleanliness & Comfort

The White Camel Lodge

Agafay, Marrakech

Authenticity & Character

Location

Staff

Hamza was wonderful!

Cleanliness & Comfort

We were surprised with how clean and comfortable the rooms were given we were in the desert.

Sofitel Rabat Jardin Des Roses

Rabat

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Hicham

Chefchaouen

Nice room but was dirty with hair all over in showers and beds with thin mats on cement for some of the beds. I think options are limited in the area though. Staff was nice

Authenticity & Character

Authenticity & Character

Location

Location

Staff

Staff

Cleanliness & Comfort

Cleaner

Cleanliness & Comfort

Activity Reviews

Guided Tour of Fes

Fes

Quality of Experience

Guides, Drivers and Staff

Transport

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Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Orientation Walk & Free Afternoon in Chefchaouen

Chefchaouen

Loved loved loved it, esp with our guide sallam

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Guided Tour of Rabat

Rabat

Quality of Experience

Guides, Drivers and Staff

Transport

Driving Tour of Casablanca

Casablanca

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Free Morning in Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This was our first time in Dubai and thanks to Pradeep, Fahim, and team, we had the best time! Everything was very well organized from our driver, to our personal tours and excursions. We were able to experience both old and new Dubai as well as all of the activities requested including a day trip to Abu Dhabi. Pradeep worked with all of our requests and budgetary requirements with the highest level of communication and professionalism. It was a relief to not have to stress about planning our trip including all the nuances that come with trip planning, and instead focus on enjoying it to the fullest. Thank you to Pradeep and the kimkim team - we highly recommend and will be using them again in the future!

Rinolda was a pleasure to work with! She was helpful during every step of the planning and trip process. She took time to understand our likes and dislikes, and in the end planned a trip perfectly curated to our dream vacation. Additionally, while in Iceland she checked in often, and even went out of her way to help us re-arrange an excursion since the weather was going to be bad the day we had originally booked. All of her food recommendations, trip plans, driving routes, and locations were amazing. This was truly a vacation we could not have planned without Rinolda's knowledge!

My one comment for improvement, would be to add more details in the accommodation information. A few of the guesthouses we stayed at had a certain times blocked off that we were supposed to check in (I.e. check in from 16:00-18:00), and we didn't realize this until the day of check in. So, one time we missed the check in time, which isn't ideal. Also, a few of the guesthouses had sent check in information (such as where to find the keys, or door codes) to the booking email. Since KimKim booked the stay, they had that info and not us. So, it would help if the booking confirmation with info from the hotel/guesthouse was added to the itinerary.

Overall, this was our first time using KimKim, and I did not know what to expect, but Rinolda exceeded all of our expectations. I would recommend her to anyone planning a trip to Iceland!

Activity Reviews

Husafell Canyon Baths

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Into the Glacier

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Myvatn Nature Baths

Lake Mývatn

Quality of Experience

Guides, Drivers and Staff

Transport

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Had an amazing trip to Costa Rica thanks to Olman. I would never have figured out the logostics myself with rental cars pick up and how to get around costa rica effectivly. Will recommend the white water rafting to everyone. That is an amazin 30 km trip down the pacuare river.

From a magical town of blue-washed buildings to a lively city with spice-infused markets to a Berber camp on seas of sand ... Kimkim Travel created the perfect Moroccan holiday that exceeded expectations for me and my friends. Said worked to discover what was most important to us and helped us plan a customized trip that hit all of the high points. Said was always available and attentive to our needs but the real star of our trip was our driver, Illyace. He was fluent in English and extremely knowledgeable, flexible, and eager to show us his country. I have lived in several countries and traveled extensively but this was my favorite experience, by far! Thank you, Kimkim Travel for creating memories that we will never forget!

Bas did a tremendous job on planning our trip, we loved every minute.

Scotty, Preeti and Michele were outstanding in their help planning our trip. They were very helpful and their recommendations were marvelous. We thoroughly enjoyed working with them and their knowledge of the Westfjords and Snaefellsnes led us to places we probably would not have seen without their guidance. As we travelled, they were available for questions as needed. They were an absolute delight to work with, and we hope to work with them again.

One of our dream destinations to visit was Japan, and the whole experience booking with kimkim was great! From the planning phase, Christine was able to grasp our needs quickly and was able to make all the adjustments we were looking for our 16 day long trip. The activities booked (shout out to the Osaka food tour and the Kyoto tea ceremony) were very memorable and the accomodations (shout out the the Ryokans on the Nakasendo trail) were also great! During the trip, Christine was also available to answer our questions and get us a functioning pocket wifi devices quickly after we received a faulty one upon our arrival. All in all, our trip was simply amazing.

Hotel Reviews

Sotetsu Fresa Inn Daimon

Tokyo

Good breakfast and helpful staff.

Authenticity & Character

Relatively basic hotel, but the japanese breakfast buffet was delicious !

Location

Even if Minato City is not as vibrant is Shibuya or Shinjuku, it's close to transportation (and Tokyo Tower as well).

Staff

Cleanliness & Comfort

Super clean, rooms a little small for western standards, but totally ok for Japan.

Wayfarer Hotel Kyoto Shijo

Kyoto

Nice little hotel, the tatami room was nice and comfy for 4 people.

Authenticity & Character

Tatami room was pretty nice ! Bathroom a little small for 4 people.

Location

Close to the subway stations and buses

Staff

Very friendly

Cleanliness & Comfort

The futons were very comfortable!

Kinosaki Yamamotoya

Awesome Ryokan with a lot of character and good japanese breakfast.

Authenticity & Character

Alot of 60-70s vibes with old-school japanese charm.

Location

Great location in Kinosaki, close to everything.

Staff

Cleanliness & Comfort

Very clean, but futons were not the most comfortable.

Ibis Osaka Umeda

Osaka

Authenticity & Character

Typical hotel, not much character.

Location

Super close to the subway, well located in Umeda.

Staff

Cleanliness & Comfort

Comfy beds!

Sanco Inn Nagoya Shinkansenguchi

Nagoya

Nothing fancy, but clean and well located.

Authenticity & Character

Nothing remarkable

Location

Directly in front of Nagoya station

Staff

Cleanliness & Comfort

Windows were facing another building, so no natural light in the room. Besides that the room was comfortable.

Kisoji-inn Daikichi

Nagano

Awesome Ryokan, staff super friendly and one of the best meals of our whole trip.

Authenticity & Character

Very authentic and amazing food.

Location

Very cute location in Tsumago

Staff

Super friendly and welcoming

Cleanliness & Comfort

Kaidou Roman Onyado Tsutaya

Kiso

Authenticity & Character

A little more "hotel" vibes, but still very nice.

Location

A little far by foot from the station, but still well located.

Staff

Cleanliness & Comfort

Very nice outdoor Onsen bath.

Ryokan Echigoya

We had the Ryokan to ourselves, it had a ton of Edo japense charm. Our host was amazing, the food was delicious, the room was comfy and beautiful and the overall experience was exactly what we were looking for in a Ryokan.

Authenticity & Character

Old building with a ton of character and authenticity

Location

Directly in the middle of Narai's main street.

Staff

Yutaka-san was an amazing host.

Cleanliness & Comfort

Activity Reviews

Arrive in Tokyo - Train to Tokyo Station

Tokyo

It was nice to have a greeter help us buy our IC cards and bring us to the train, but she seemed in a rush and we were expecting to have our wifi devices atthe airport, which would have helped us find our hotel faster.

Quality of Experience

We were expecting pocket wifi and passes upon arrival, which weew at the hotel. Thus, getting the hotel was not the easiest

Guides, Drivers and Staff

Our greeter was nice but a little in a rush.

Transport

We made it, but instructions could have been a little more detailed.

Tea ceremony and see shrine, temples

Kyoto

This review will only be regarding the Tea ceremony in Kyoto (Maikoya). It was really fun, relaxing and authentic!

Quality of Experience

We got to wear kinomo/yukata, the tea was good, awesome experience!

Guides, Drivers and Staff

The staff was very insightful and nice !

Day trip to Nara and Uji

Kyoto

We didn't have a chance to stop in Uji, but even though it eas raining, we had a great time in Nara!

Quality of Experience

Visit Kinosaki Onsen

Kyoto

It was very nice being able to visit and use mutiple onsens.

Quality of Experience

The onsens were so nice and relaxing!

Welcome to Osaka

Osaka

One of the best nights of our trips, we ate and drank to our hearts content! We hung out with some locals, tasted delicious food and even went down a slide !

Quality of Experience

Guides, Drivers and Staff

Big shout out to Levy!

Magome to Tsumago

Japan

The hike was great, going through small towns and the country side! We saw watermills, water falls and awesome forest and mountain landscapes. The tea house on the way was really cool and the trail was well indicated.

Quality of Experience

Yabuhara to Narai Hike

Japan

Awesome little hike, nice fews atop the moutain in Yabuhara and very nice forest landscapes. Narai is probably the nicest post town we visited!

Quality of Experience

Exploring the Facades of Tokyo

Tokyo

Tokyo Departure

Japan

Not an actual activity, but we were very sad having to leaving Japan :( But we left with a ton of awesome memories!

Trip was wonderful!! It was nice to have transfers to and from hotels. To and from places on our own for travelers who aren’t used to the metro can be a little intimidating, but it worked out great. Lori, Valley Castle tour I wish we would’ve had more time at each castle. We did pay for audio tour guide, but did not receive. Turned out, we didn’t have enough time to use them if we would’ve had them. One of our favorite tours that we did was our cooking class with Rosa. It was absolutely amazing!
Loved Paris, Nice, our tour to Eze, Monaco, and Montecarlo. We took a train one day to Antibes and it was fantastic . Very beautiful there. Thank you!!

Activity Review

Market Visit & Cooking Class with Lunch

Nice

This was an amazing excursion! Rosa was a fantastic!

Quality of Experience

We went on a 12 day trip to Croatia and Slovenia with our friends who have travelled excessively. Our specialist Antonia and her assistant provided us with round the clock accessibility in case we had any issues. We started in Dubrovnik and stayed at a beautiful hotel with a balcony with a perfect view and place for us to relax after our travels. Our tour guide took us through the old city teaching us about life in this historical city where she had lived as a child. Her knowledge and the information she told us was so interesting. Each day we were able to access our itinerary on the Trip Plans app and our agent would send us an email to review our daily schedule. The hotels were beautiful and provided excellent service, wonderful staff and delicious breakfasts. We visited many towns our agent felt we would enjoy based on the conversations and emails stating what we’d like to do. Each town had something special for us to explore - we went to an island where our guide showed us his farm and his home- we went to a truffle farm where we learned how to prepare various dishes with truffle oil, we went to a National Park with a waterfall, an ancient cave, a castle, saw the Julian alps, loving every unique experience. The drivers all spoke English and got us to our destinations safely. The vans were clean and spacious and comfortable. We spent many days traveling via van, all through Croatia and Slovenia. We fell in love with both countries and learned the historical facts about each town provided by our exceptional guides. We can’t say enough about this trip. It was the trip of our dreams and was beyond our expectations. Thank you Antonia and team! We highly recommend KimKim and already referred them to several friends. We can’t wait to plan our next trip!

Hotel Reviews

Hotel More

Dubrovnik

Beautiful hotel, excellent service, amazing views, delicious breakfast!

Authenticity & Character

Location

Loved to walk on the Sea Walk and that it was away from hustle and bustle of the old city. It was a 10 -15 minute ride to the old city.

Staff

Cleanliness & Comfort

Very cool cave bar and a relaxing atmosphere with a pool.

Boutique Hotel La Roche

Tivat

Pretty boutique hotel. Rooms were very clean - we had a 2 bedroom unit. Staff were nice. Only issue we had was the technology for working the a/c and lights was hard to figure out.

Authenticity & Character

It had a charm to it.

Location

A pretty view and down near the water so you could walk along the water.

Staff

They were friendly and available

Cleanliness & Comfort

The rooms

Heritage Hotel Santa Lucia

Split

It was in the center of town near the palace. Rooms were clean but a little small.

Authenticity & Character

The rooms and the breakfast.

Location

Right near the Palace, shopping lots around.

Staff

Staff on late shift not so helpful- hard to reach the front desk.

Cleanliness & Comfort

Hotel Bevanda

Opatija

Staff were very accommodating. When we got to our room we had an issue and the staff changed us to a suite since it was the only room available. Staff were very helpful and friendly. The rooms and the view were beautiful. Excellent breakfast and welcome drinks!

Authenticity & Character

Beautiful decors and architectural elements

Location

It had a beautiful view and was easy to walk up to restaurants and the marina.

Staff

Cleanliness & Comfort

This was a beautiful and relaxing hotel. Great views!

Hotel Adriatic

Rovinj

The staff were so accommodating ,helpful and friendly. The restaurant had a great front outdoor area with couches and was a great place to relax and watch the boats and the view of all the people walking by.

Authenticity & Character

Very charming hotel. Loved it’s view and location.

Location

Staff

They were extremely helpful and accommodating. So motivated to help us enjoy our stay in Rovinj!

Cleanliness & Comfort

Everything !

Zlata Ladjica Boutique Hotel

Ljubljana

The staff were very helpful and gave us so much useful information about Ljubljana suggesting and walking us to a restaurant for authentic Slovenian cuisine! Hotel offered a welcome snack and drink and the rooms were each uniquely decorated.

Authenticity & Character

Hotel is very pretty. Rooms were clean and roomy! Hotel face special goodies in the rooms and was clean and comfortable.

Location

Easy to get to shopping and restaurants.

Staff

The staff were friendly and so helpful.

Cleanliness & Comfort

Rooms were clean and comfortable

Hotel Soča

Bovec

Hotel was very basic but was clean and offered a a beautiful view of the mountains!

Authenticity & Character

Very contemporary and sort of “ no thrills”- no coffeemaker in room.

Location

Easy to walk to restaurants

Staff

Staff were nice -

Cleanliness & Comfort

Hotel was very basic- nothing special.

Activity Reviews

Private Walking Tour of Dubrovnik

Dubrovnik

Quality of Experience

Guides, Drivers and Staff

Transport

Hvar Day Trip from Split

Croatia

Quality of Experience

Our guideGrgo was wonderful

Food

We ate cheese and wine at our guides family home and we ate lunch at a friend’s restaurant!

Guides, Drivers and Staff

Our guide took us all over the island providing us with so many delicious meals and experiences.

Transport

He drove us all over the island

Private Walking Tour of Plitvice Lakes National Park

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

Truffle Lunch with Presentation at Local Family Estate

Croatia

Miriana and Miro were wonderful hosts. We enjoyed watching and learning about the truffles and how they’re harvested and grown. Miriana is a wonderful cook and we enjoyed our delicious truffle goodies along with the truffle oils. We enjoyed this visit. It was a very tasty and unique experience and highly recommend a visit here!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half Day Trip to Pula

Croatia

This was such an interesting tour. Our guide was excellent and we learned so much about the city of Pula enjoying the ancient amphitheater learning about theso much interesting history!

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Bled Town and Enjoy Pletna Boat Ride

Bled

Quality of Experience

Guides, Drivers and Staff

Transport

Great trip to Iceland thanks to Gummi and Kimkim. Gummi was great at putting a detailed itinerary together for an 11-day ring road trip around Iceland that worked for our interests and budget and he was there to assist throughout the trip whenever we needed a little help or simple things like a restaurant recommendation. The weather was a little cold, wet and windy but we made the best of it and Gummi even gave us a heads up to watch the road and weather advisories when the weather became unpredictable - nice touch and saved us a few bad roads that google maps would have sent us down. Great adventure, great service - highly recommend going to Iceland with Gummi and the Kimkim team.

Kevin from Toronto, Canada

Activity Review

Katla Ice Cave

Iceland

It's a cave made of ice and a very cool tour. If you like ice and you like caves this is the tour for you. Had a great time.

Quality of Experience

Great guide and very cool experience.

Guides, Drivers and Staff

Nice guy and very helpful.

Transport

It was a super-jeep. When you see it you'll understand why it's "super".

Cook and Taste cooking school in Barcelona was the best activity we've done as a family since the kids went off to college!

Hotel Review

Sant Roc

Calella de Palafrugell

Views and terrace are terrific. Hotel staff are friendly and comfortable. Fixtures and finished need a refresh.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

A Cooking Class of Spanish Cuisine

Barcelona

Wow!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to the Costa Brava & Coastal Hike

Spain

Hiking guide Dani was super patient and knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

Retiro Park by eBike - Small Group Tour

Madrid

This was a fun trip but did involve 90 minutes of ebiking on Madrid city streets which is a bit of an adventure. Be clear about that in the activity description.

Our trip to Norway was absolutely amazing. All of the arrangements Mathia made for us were exactly what we were hoping. The hotels were great (Bergen Bors - Wonderful), the fishing cabins were great, all of the people were dealt with were friendly and helpful. My favorite place was Reine and second was Aurland. The Fjord cruise through the Nærøyfjord was absolutely spectacular and kyaking in Reine was one of the highpoints. I would skip Svolvaer next time, but probably because the weather was so miserable, but the Svinoya Rorbuer was great, the food was outstanding, the sauna was fun. All of Mathia's recommendations were so helpful. The Flam Railway was amazing as well. We even saw the King & Queen drive past when we were at the Fortress in Bergen. But, enough about all that, I would like to praise Mathia for a moment. Mathia was OUTSTANDING. He was responsive very quickly when we had inquiries, he made alternate arrangements when some of our excursions were cancelled, he checked in to make sure we were enjoying ourselves and to see if we needed anything. When I return to Norway, I will definitely be utilizing Mathia again; he truly was just the best.

Hotel Reviews

Thon Hotel Opera

Oslo

The Thon Hotel Opera in Oslo was great. The staff was really nice and very helpful. The overall experience was pleasant.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Svinøya Rorbuer

Svolvær

The Svinøya Rorbuer was a nice fishing cabin with an amazing restaurant in a building from the 1800s. The staff took good care of us, but the town itself was a bit too industrial and less appealing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Reine Rorbuer

Reine

The Reine Rorbuer was my absolute favorite. The people there were amazing, and the place itself was the most beautiful I've ever seen. The kayaking activity during our stay there was also my favorite part of the whole trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bergen Børs Hotel

Bergen

The Bergen Børs Hotel was fantastic, the front desk staff especially.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Thon Hotel Oslo Airport

Gardermoen

The Thon Hotel Oslo Airport was great. The dining room staff was amazing, and the food felt like it came from a five-star restaurant. The overall experience was absolutely delicious and enjoyable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Fjordcruise on UNESCO Nærøyfjord

Norway

The Fjord cruise was amazing. It was everyone's favorite activity during the trip. The scenery was breathtaking, and the experience was unforgettable.

Quality of Experience

Guides, Drivers and Staff

Transport

Kayak Tour on the Reinefjord

Norway

The kayak tour on the Reinefjord was my favorite activity. Our guide was wonderful and made the experience unforgettable. Although we didn't get to see any orcas in the fjord, the conditions were perfect, and the overall experience was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Terry came up with a plan for our trip after gathering information from me via text and phone call. She answered all of my questions promptly and was easy to reach. While in Iceland one of our tours was cancelled due to bad weather and the representative,Michele, located in Iceland corresponded efficiently with us to try to come up with alternatives. Every hotel we experienced was superb. We especially enjoyed the Fosshotel Hellnar where we had a larger room. The Arnarstapi/Hellnar trail hugged the water and we walked the trail from Hellnar to Arnarstapi and had dessert at a restaurant in Arnarstapi before heading back to Hellnar. The free breakfasts at all of the hotels were more than adequate and each hotel had a restaurant where we often ate dinner. At Fosshotel Lake Myvatn, we found Carlos to be especially helpful and very professional. At each hotel, our check-in was seamless and the staff was lovely. I highly recommend working with KimKim and especially with Terry.

Hotel Reviews

Fosshótel Mývatn

Myvatn

I highly recommend this hotel. The room was clean and comfortable and the staff was very friendly. One front desk employee, Carlos, stood out as especially helpful, friendly and polite. He always greeted us with a smile and went above and beyond to answer our questions about the area. The hotel has a sauna that looks out over beautiful landscape. The breakfast that came with our reservation was delicious, plenty of items to choose from. We stayed here for 3 nights and felt very comfortable there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Hellnar

Hellnar

The room was large and cozy and the staff was lovely. The restaurant has good food as well. We enjoyed our stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Center Hotels Laugavegur

Reykjavik

This was our second time staying at this hotel and we especially liked the location. It is at the end of the Main Street in downtown Reykjavik. It is quiet however. The breakfast is a delicious spread. The hotel staff is always helpful and accommodating.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Berjaya Hotel Akureyri

Akureyri

The Berjaya Hotel Akureyri was clean and comfortable. However, the bathroom layout was a bit odd, with the shower on one side of the bed and the toilet on the other. Some people might not like this, but it didn't bother us too much

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Myvatn Nature Baths

Lake Mývatn

I absolutely loved the Myvatn Nature Baths. It was such a relaxing experience, and the warm water felt amazing. We did however prefer the Forest Lagoon hot springs to the Myvatn Nature Baths.

Quality of Experience

Guides, Drivers and Staff

Transport