Kimkim Trip Reviews

4.8
Based on 15,907 ratings
Read 15,907 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Jordan - Amazing country and people
Jordan | Apr 20 - Apr 29, 2023

L
Lea S.
France | Reviewed on Apr 30, 2023
A honeymoon that we will not forget.
A big thank you to Nada and team to plan and organise the whole trip despite the short timeframe and the little present we received. Special thanks to the driver Hassan who was super friendly and helpful.
We love discovering Jordan with Amani tours.
Read more

A honeymoon that we will not forget.
A big thank you to Nada and team to plan and organise the whole trip despite the short timeframe and the little present we received. Special thanks to the driver Hassan who was super friendly and helpful.
We love discovering Jordan with Amani tours.

Hotel Reviews
Corp Amman Hotel
Amman

Best food and people. Special thanks to Ahmad and Salameh

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petra Guest House
Wadi Musa
Authenticity & Character
Location
Just near to Petra site
Staff
Cleanliness & Comfort
Aladdin Camp
Wadi Rum, Aqaba

Best food and people. Note there is no wifi connection so you are totally disconnected to the « outside world » The electricity is stopped for around 3 hours to get it generated

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Movenpick Dead Sea Spa & Resort
Sweimeh, Amman

Waited for 4 hours to check in a room due to busy staff. It was ok afterwards. Zara Spa is great, especially couple massages with Nyomam and Marvia.

Authenticity & Character
Location
Staff
The reception and check in
Cleanliness & Comfort
Cleanliness
Local specialist: Nada Altaji
Nada
Nada Altaji
Local specialist in Amman | Replied on May 01, 2023

Thank you for sharing this Lea , I am happy to know you've had a honeymoon to remember .

Best Regards,

Travel with Florin
Romania | Apr 20 - Apr 29, 2023

Donna
Donna F.
Wayne, NJ | Reviewed on Apr 30, 2023
Florin was great. We went on a 9 day tour. Bucharest, Brasov, Sibiu, Sighisoara, Gura Humorului, Sighetu Marmatiei and Cluj. Saw amazing castles and 14/15th century churches. Florin also had a few surprises…we took a cable car up the mountain as it snowed, went in an ice house,stopped at a family owned pottery shop and had an amazing lunch. All the hotels were great and the dinners were delicious. Florin is very knowledgeable in Romanian history…we learned a lot. When we had an unexpected... Read more

Florin was great. We went on a 9 day tour. Bucharest, Brasov, Sibiu, Sighisoara, Gura Humorului, Sighetu Marmatiei and Cluj. Saw amazing castles and 14/15th century churches. Florin also had a few surprises…we took a cable car up the mountain as it snowed, went in an ice house,stopped at a family owned pottery shop and had an amazing lunch. All the hotels were great and the dinners were delicious. Florin is very knowledgeable in Romanian history…we learned a lot. When we had an unexpected event,our van broke down on a holiday he managed to to get us a brand new van within a couple of hours against all odds,
I would highly recommend Florin to anyone who wants to visit Romania and learn about the countries history and culture and see it’s beautiful sights.

Hotel Reviews
Ibis Styles Bucharest City Center
Bucharest

We stayed two nights at the Ibis Styles Bucharest City Center, which offered comfortable accommodations and a convenient location for exploring Bucharest.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bella Muzica
Brasov

Our one-night stay at Bella Muzica in Brasov was lovely, as the hotel had a charming atmosphere and was centrally located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sighisoara
Sighisoara

Our one-night stay at Hotel Sighisoara in Sighisoara allowed us to experience the town's unique character, as the hotel was situated within the Citadel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Bucharest city tour
Bucharest city tour
Bucharest

The Bucharest city tour was informative and interesting as we visited the Parliament and learned about the history of the city. Although we enjoyed our tour, we preferred the smaller towns to Bucharest.

Quality of Experience
Guides, Drivers and Staff
Transport
Brasov to Sibiu with Fagaras Citadel
Brasov to Sibiu with Fagaras Citadel
Romania
Bucovina to Maramures with the Merry Cemetery and the Wooden Churches of Maramures
Bucovina to Maramures with the Merry Cemetery and the Wooden Churches of Maramures
Romania

We toured the beautifully painted monasteries and unique cemeteries. There were wooden tombstones that were hand-painted.

Quality of Experience
Guides, Drivers and Staff
Transport
Bucharest to Brasov with Peles Castle, Bran Castle and Brasov walking tour
Bucharest to Brasov with Peles Castle, Bran Castle and Brasov walking tour
Romania

Our journey from Bucharest to Brasov included visits to the stunning Peles Castle and the famous Bran Castle, also known as Dracula's Castle. The Brasov walking tour allowed us to explore the charming town. Pels Castle was a highlight of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Florin Preda
Florin
Florin Preda
Local specialist in Bucharest | Replied on May 10, 2023

Dear Donna,

It was a pleasure to meet you and your wonderful friends.
Thank you for your kind words.
I am very happy you liked the trip with me.
Hopefully, we are going to meet again sometime in the future.
Greetings from Romania,
Florin

Amazing and eye opening
Morocco | Apr 8 - Apr 19, 2023

Wilawan
Wilawan P.
Wheaton, MD | Reviewed on Apr 29, 2023
We had waited for 3 years for this trip to happen. It got cancelled by Covid, but Kimkim didn't give us any fuss about holding off the money we had paid. We are so thankful.
In the beginning, we had Abdel as our plan coordinator, he was always prompt and very helpful with requests and changes. Few Weks prior to the trip, Said took over and assisted us during the trip. During the time in Morocco, Said was always there to answer questions and help. We had a lot to thank Said for his...
Read more

We had waited for 3 years for this trip to happen. It got cancelled by Covid, but Kimkim didn't give us any fuss about holding off the money we had paid. We are so thankful.
In the beginning, we had Abdel as our plan coordinator, he was always prompt and very helpful with requests and changes. Few Weks prior to the trip, Said took over and assisted us during the trip. During the time in Morocco, Said was always there to answer questions and help. We had a lot to thank Said for his attention and kindness. We made a last-minute decision to change hotels in Marrakech and Casablanca. Said rearranged for us timely without problems. We loved 2ciels hotel Marrakech that Said picked for us very much. 2 thumbs up for Said.
Now, we can't miss our personal driver and guide, "Ayoub". You are a rock! Ayoub is kind, humble, easygoing, and he is a safe driver. Our lives were basically dependent on him for 12 days, and he got us through and around the country safe and sound. In Fes, we bought a pair of sandals. After 2 days of wearing, the sole peeled off. When we arrived at the next town, Ayoub offered to take them for a repair. And voila, the next morning, we got shoes back with new soles, of much better quality. On top of that, he wouldn’t accept the repair charge from us. Thanks a bunch, Ayoub!
Finally, Ayoub does what he loves. He is passionate about showing his country, people, and culture to us. He is happy to share and we are excited to learn, thus, the experience is so fulfilling and fun. We had an amazing trip in Morocco!

Hotel Reviews
Hotel Odyssee Center
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Xaluca Dades
Boumalne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Pachavana
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boumalne Dades to  Aït Benhaddou via Skoura & Ouarzazate
Boumalne Dades to Aït Benhaddou via Skoura & Ouarzazate
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Delight in Your Free Day.
Delight in Your Free Day.
Morocco
Quality of Experience
We went to Ourika fall, and had a very good hike. It was a beautiful river and fall. We had a great time hiking with our hiking guide.
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-guide
Quick Tour of Casablanca with your Driver-guide
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss  & Meknes
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Apr 30, 2023
Hi Wilawan P, Thank you so much for your amazing review! We can't express how grateful we are to have been a part of your long-awaited trip to Morocco. We're overjoyed that despite the challenges posed by Covid, we were able to hold off your payment without any hassle. It was our pleasure to assist you throughout the journey, from the planning stage with me to the on-ground support from Said. We're absolutely thrilled that you had a fantastic experience with Ayoub as your personal driver... Read more

Hi Wilawan P,

Thank you so much for your amazing review! We can't express how grateful we are to have been a part of your long-awaited trip to Morocco. We're overjoyed that despite the challenges posed by Covid, we were able to hold off your payment without any hassle. It was our pleasure to assist you throughout the journey, from the planning stage with me to the on-ground support from Said.

We're absolutely thrilled that you had a fantastic experience with Ayoub as your personal driver and guide. Ayoub's passion for sharing his country, people, and culture shines through, and we're so glad you had the opportunity to learn and explore alongside him. Your satisfaction and fulfillment mean the world to us, and we're honored to have been a part of creating such wonderful memories for you.

Thank you once again for choosing Kimkim and Original Travels, and we hope to welcome you back for more amazing adventures in the future!

Best,
Abdel

Fantastic Thailand
Thailand | Mar 23 - Apr 9, 2023

Shaula
Shaula L.
Daphne, AL | Reviewed on Apr 29, 2023
Our trip was fenomenal from beginning to end. It was more than what I expected. It was so perfectly crafted for what we wanted. We started at Bangkok where we had the sweetest, kindest and nicest guide we could have asked for (Annie). She made the Bangkok experience so much better. She had fun facts about every site we visited, knew her history, was really passionate about her work and was always prepared for any eventuality. With her we visited the different palaces and temples, went to... Read more

Our trip was fenomenal from beginning to end. It was more than what I expected. It was so perfectly crafted for what we wanted.

We started at Bangkok where we had the sweetest, kindest and nicest guide we could have asked for (Annie). She made the Bangkok experience so much better. She had fun facts about every site we visited, knew her history, was really passionate about her work and was always prepared for any eventuality. With her we visited the different palaces and temples, went to Chinatown for our food experience, night tour of the city and she pointed us out to great food and places to visit on our day off.

I must confess that Bangkok was not my favorite but I in general don't like large cities. Our hotel W22 was exactly what we asked for. However, the location left some to be desired. If the exact same hotels was somewhere different I would go back. The rooms were simple but nice looking and clean, it was styled very nicely, it was just the unexpected surrounding areas and somewhat questionable characters, so the location was not my favorite. in the street. But I never felt unsafe and with all and all it was very accessible, close to site, food and bars. Now this was not Kim Kim's first recommendation, they had proposed some other more fancier hotels, but since I was in somewhat of a budget this hotel was Ok and met all our needs. Plus Annie picked us up almost every day, took us where we needed to go and made sure we knew how to get around, expected prices and gave us tips to navigate the city when we were not with her. She was always on time and ready for anything.

From Bangkok we went to Ayutthaya, Annie and Kim Kim arrange for all transportations and accommodations, which were just great. (PS: I really loved being assisted and greeted at the airport to be able to fastrack all lines and process to enter the country).

Ayutthaya was fantastic, even though the heat was overwhelming, so if you go do it before April. The ancient city is so large that you should plan for a couple of days if you like ruins and to walk around and be transported in time. If I would have done something different, I would have skipped the summer palace altogether to get to Ayutthaya much earlier. That way I would have beat the crowds and the heat, because by the time we got there it was got painfully hot. I don't mind waking up early so I wish this would have been a choice or we could have gone the night before to be there much earlier, since Bangkok is really not far. I would rather leave really early, get there as soon as they open and once, I finish visiting all the places I wanted be giving the option to go to the summer palace or not. Unfortunately for us there wasn't much of a choice, we were driven to the palace directly. There wasn't really much to see aside from the spacious gardens, most buildings were closed so I really didn't see the point of stopping there. Definitely go to Ayutthaya, stay the day, enjoy the city, see the ruins at sunset, explore it again in the morning and then go back to wherever you are traveling. It is worth the trip and time. Our hotel in Ayutthaya (Kantary Hotel) was great, had a nice pool with a great view. The rooms were beautiful and very spacious.

Annie went above and beyond her job to make us feel confortable and welcomed, her kindness and graciousness will be something I will remember always. She was a trooper and a fantastic photographer, I think we have hundreds of pictures of us which we often don't take. She send them all to us and now we have more wonderful memories! If we go back to Bangkok or any surrounding areas I would ask to be paired with her again.

After we went to Chiang Rai, what a fun little city. Our hotel was amazing, I think my favorite one, based on style. The Nak Nakara was a relatively small Lana Style hotel, confortable, beautifully kept, really well maintained and with lots of personality. It had a really nice pool that we got to enjoy in the evenings a very convenient restaurant and close to fun evening markets. Everyone there was lovely and helpful, they helped us arrange for tuk tuks to take us places. Our guide Mr Chuan was great. He was nice, knowledgeable and pleasant, he was very accommodating and kind, he let us do the visits in our own time, never pressure us or rush. The golden triangle was interesting, and we did also the food experience. But it was all the variety of temples we visited that made this place so memorable. Do visit the white temple and black house and if you have time go to the blue temple. We also discover a funky little bar, restaurant, hanging place
the Chivit Thamma Dat, this was recomended by our hotel staff. What a nice place to end our days. We ended going there in the evenings for food and drinks, to relax by the river and enjoy the view. It really rounded up our little adventure. 5 stars for Chiang Rai. We loved it.

On to our favorite place Chiang Mai.

We stayed inside the old walls and had the most amazing guide, Mona (Ms Kanyavee). Our hotel Thai Akara was great! Also a Lana Style hotel, a little more modern than the others, was perfectly locatate. Everything and anything was reachable by foot. Our street was awsom, we had food, markets, bars, temples, spas a barber and even a laundramat all within walking distance. The people were amazing, the pool was great (it was really hot in May). Our favorite person was our guide Mona.

Mona was so much fun to spend time with. She was knowledgeable, spoke excellent English, very well rounded and make each day fun. She was never intrusive and so, so kind. With her we did a food experience which was great and she was flexible enought to acomodate to anything we wanted, took us around the city and went with us to the Jungle temple (my favorite) on to a hike, waterfalls, coffe farm and a monk blessing. We went with her to the Doi Inthanon National Park (A must go if you can) She was great! Thanks Mona!!!

Finally we ended this three week trip in Krabi. We stayed at a resort and that may be the only place I would not recommend. It was supposed to be a 4 star resort but I am sorry to say maybe a 3. The Beyond resort at Krabi has seen better days and is somewhat run down. The first room we received was really substandard and I had to raise a complained about it. And while we had issues with our room, the staff was so accommodating and understanding. We were promptly moved to another room but it was an inconvenience. Now the resort staff will make up for it, what an amazing staff they have, every single one of them. Including the manager who called me to apologize for the room. With some TLC the resort can recover, the grounds are great, I loved the beach and pool and absolutely love that they were very kitty friendly (as most of Thailand is). The pool was nice and the restaurant was OK... but no worries cause just next door there was a fantastic restaurant, bar and spa.

At Krabi we spend most of the time on boat tours, island hopping, visiting beautiful beaches and snorkeling. One recommendation though. I don't think it is needed to book this experiences ahead of time. On our day off we coordinate through the hotel a private boat. This was so much better than the joining tours and the price difference was very small. But do it there, all the prices as consistent and listed everywhere so there is little chance for anyone to take advantage of you. They really cater to tourist and I am sure that way will be much more affordable than booking them ahead of time. I do recommend the speed boat to Phi Phi islands. If you are choosing to do Kayaking at Ao Thalane don't do the whole day. The best part was the first part of the trip through the canyon, absolutely breathtaking. The kayaking through the river was nice and fun but not as amazing as the first part of the day.

All and all I give this trip a 9 out of 10. With very, very few inconveniences that were promptly resolved by our specialist Lacey. I want to give kuddos to her, since she was always attentive and in the few instances, we had an issue she was easy to reach and prompt to help us.

Hotel Reviews
Nak Nakara Hotel
Chiang Rai

Cute Lana Style hotel. Well located, confortable, clean and good looking rooms. Great pool, amicable and hospitable staff. Close to everything we needed. Perfect for our visit.

Authenticity & Character
Love its character. It had a mixed of modern while still traditional. Lovely looking gardens, perfectly manicured, open aired areas, great pool
Location
Close the night bazar, on a quite road, with easy transportation.
Staff
Oh the staff!!! Very young but so helpful!
Cleanliness & Comfort
Cant complaint! Clean confortable rooms and shared spaces.
W22 by Burasari
Bangkok

More like a 3 1/2 stars. The hotel itself is very nice looking. It is great for a short stop. The pictures do give credit to the hotel. It is the location that left me hesitant to give it a higher rating. However while this hotel is not for me. It is in the heart of China Town close to everything. So give it a try, you may like it.

Authenticity & Character
The decorations are very nice (I wish it had a bar or snack area). The hotel is charming in its own way. It looks lovely inside and it was perfect for spending a couple of nights. It did meet all our needs.
Location
The location was not for me.
Staff
The staff could have been a little more helpful, but they were nice. It is a small hotel so there isnt too many people there who can help you with simple things like calling a cab or helping you negotiate with a Tuk Tuk driver (which in all other hotels we stayed, we were assisted with).
Cleanliness & Comfort
The hotels is impeccably clean and the rooms while on the small size and confortable.
Kantary Hotel Ayutthaya

Fun hotel with excellent rooms and a rooftop pool with a view. Great restaurant.

Cleanliness & Comfort
The rooms were beyond spacious, really clean and confortable. Excellent choice of hotels
Thai Akara - Lanna Boutique Hotel
Chiang Mai

I love this hotel. The location was excellent, everything was close by and an easy walk. The days were hot so the pool while a little small was really a nice treat. The pool and restaurant staff was lovely, engaging and helpful. They remembered us and try to make sure we had a good time. I love the hotel style with its airiness and decorations. But it was really the location that made it great.

Authenticity & Character
Charming, modern with loads of traditional character. Extremely convenient and fun.
Location
The hotel is on a tiny side street and is very inconspicuous. You could miss it if you don't know it is there. The hotel is spacious and so very confortable. In close proximity to absolutely anything you may want. Close to temples, city center, night markets, food markets, restaurants, bars, laundromats (the hotel offers this service, but right next door for a fraction of the price you can have everything washed and delivered to you in the same day), spas, little tiny Thai Massage places (don't pay for the fancy ones, cause these small ones are a jewel). Really great location.
Staff
The pool and restaurant staff was amazing. We didn't really interact much with the rest of them, we didn't need to but i am sure they are also lovely! The pool staff knew our order, were engaging without being intrusive, always attentive.
Cleanliness & Comfort
Really confortable, tidy, immaculately clean.
Beyond Resort Krabi
Krabi

I really wanted to love this place, but it is a bit rundown. It needs some TLC, a coat of paint and some more maintenance. However, I loved the beach area, the pool was fun and the staff was the nicest people we have encountered. The staff made up any shortcomings the hotel had. But I was expecting more, and I was a little disappointed by it. I spoke with the manager, and he told me they are starting renovations in the summer of 2023. So, trust but verify that the reno has been completed. If yes, then try it. If not, then depending on what you are looking for give it a try. Since we spent most of our time out of the resort, we didn't miss much but if you are a resort type of person be aware of its shortcomings. The restaurant food is a little generic, the drinks are not the best, the furnishings in the rooms and common areas are outdate and need to be upgraded. The overall look is rundown, it seriously need painting and the palm trees need to be replaced since many are dead. The rooms are weirdly spacious, but there is no airflow to the bathroom, which gets ridiculously hot and humid with a very uncomfortable smell, which we could not pinpoint where it was coming from. It was really somewhat sad, because I can picture it in its better days and I can see the potential for it to be much more. But the staff!!! The staff is amazing, hospitable, caring, serviceable, attentive and I can go on and on how incredibly nice they were.

Authenticity & Character
It has seen better days. This leaves much to be desired.
Location
The beach is really nice, you just need to wait for high tide and you can walk for miles. It was lovely! Very accessible and the staff helped us to arrange transporation and tours. You can just walk out and will find little taxi, tuk tuk stands. Walking disatance on the beach are other bars and restaurants all with amazing views. I like that the area we were in was quite and didnt have the overwhelming hecticness of Ao Nang or Raily Beach.
Staff
Lovely people all of them.
Cleanliness & Comfort
It wasn't unclean, it is just that a place that is rundown makes you feel a certain way. It was confortable with some question marks. I do adminer trying to save enegery but this made the rooms really hot and uncomfortable when you arrive and I have no idea what was up with the bathrooms. I guess it is just poor desing. The comun areas especially the lobby really need better ventilation and an investment in better more powerful fans. I understand the open concepts but it was uncomfortably hot and the tiny celling fans barely blew any air. The furniture is outdated so that contributes to the overall feeling that the hotel is past its prime.
Activity Reviews
Phi Phi Island By Joining Speedboat
Phi Phi Island By Joining Speedboat
Krabi

They are beautiful!

Quality of Experience
Guides, Drivers and Staff
The tour guide for the joining tour was very nice. He made sure we were confortable and he was funny to boot!
Transport
The speed boat are really confortable.
Golden Triangle - Chiang Rai Sightseeing & Art
Golden Triangle - Chiang Rai Sightseeing & Art
Chiang Rai

This was so fun!!! I cant believe how corky some of the places we went to. So creative and a great combination of modern and spiritual with a touch of irreverent and fun while still absolutely beautiful. Impresive array to talent in the best possible way. White temple and black house are a must see while in Chiang Rai.

Quality of Experience
So much fun!!!
Bangkok - Ayutthaya
Bangkok - Ayutthaya
Thailand

I loved this place, but please go there first and then to the summer palace. Timing is everything and when you are visiting in the middle of the summer this should be taken into consideration. This place is magical and should be appreciate.

Quality of Experience
Really good
Food
We ate at the hotel and Annie (bless her soul) bought us all sort of disserts, drinks and snacks, which were absolutely delicious. I took them with me and munch on them for the remainder of the trip.
Guides, Drivers and Staff
Loved our driver and guide (Annie). So much fun and kind. Annie even bought me a fan because I was overheated and uncomfortable. She was the best!
Transport
Those vans are great!!! So confortable and spacious, I guess next time I will travel by land if they are available.
Morning Alms Giving & Jungle Temple
Morning Alms Giving & Jungle Temple
Chiang Mai

This was my favorite day along with the visit to Doi Inthanon. The jungle temple is so beautiful, so serene, so different. This is more of a spiritual experience. The temple is not as grandiose as the ones in the cities but it has such a vibrancy and quietness. The jungle, mountains and design is a rest for the soul.

Quality of Experience
A lot of this had to do with our guide, she was patient and lovely, she welcomed every question and was insightful and kind.
Guides, Drivers and Staff
Both driver and guide (Mona) were fantastic. I can say enough good things about Mona. She was great, non intrusive and never pushy. She was insightful and knowledgeable but not stuffy and always kind and fun. We really enjoyed our time with her. She was open and welcomed all our questions, she was great at explaining us and giving us background especially related to Buddhism and the temples without being preaching or judgmental. She really made us feel very confortable. We really recommend her
Transport
Loved our driver and our van. Van is spacious and very well kept, inmaculate and clean. They provided for any need, had cool water at hand all the time. It was great.
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai

What a fun day and break from all the temple sight seeing. The park was lovely and the waterfalls beautiful. The treck was not difficult (but there were some steep stairs). We loved getting coffee and having lunch at the Karen village. The twin chedis were quite a contrast to the lovely walk and beautiful natrue. The waterfalls were my favorite part.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Four Islands by Longtail boat Joining tour
Four Islands by Longtail boat Joining tour
Krabi

We didn't get the speedboat for this, we got the long tail boat. We had a lot of fun but boy the crowds! It is still amazing and a must do!

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on May 02, 2023

Dear Shaula,
Many thanks for your valuable and detailed feedback on your experience, from which we could learn a lot to bring the better services for our future travelers.
I look forward to assist you with your next plan to Asia soon. Feel free to reach out to us anytime :)
Warmest regards,
From EV Team!!!

The tour was well planned and we thoroughly e...
Italy | Apr 9 - Apr 21, 2023

W
Winnie P.
Canada | Reviewed on Apr 29, 2023

The tour was well planned and we thoroughly enjoyed all the locations on the tour. But one would always hope that vacation could last a bit longer so that we could have spent more time in Palermo, Noto and Taormina especially!

Special accolades go to our friendly guide Rachele in Palermo who is extremely professional and has a wealth of knowledge to share; Selina our top notch expert guide for Piazza Armerina; and Roberta our very informative guide in Lake Como who is both enlightening and entertaining.

All in all we had a fabulous time and wouldn't say no to revisit Sicily!

Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Jun 30, 2023

Thank you so much for taking the time to leave your excellent feedback.
It was great to plan your family trip to Italy,
I am happy we were able to meet your expectations and that you liked our tours and services like our guide in Palermo Noto and Lake Como
Thank you again for traveling with us and I will be very happy to arrange another trip to Italy for you.
Best regards
Fabio

Wow! Amazing trip to Sicily made stress free thanks to Kimkim and Fabio
Italy | Apr 15 - Apr 22, 2023

Jason
Jason K.
West Scarborough, ME | Reviewed on Apr 29, 2023
I was initially skeptical but Fabio and Kimkim did not disappoint! If you are reading this and maybe on the fence, don’t be, you won’t regret it. AND if you are lucky enough to have Fabio, you will be in great hands! We had high expectations and a short planning time and Fabio did amazing listening to our wants and must haves for our trip to Sicily. In the end we had a well thought out trip planned for us and everything coordinated, the usual stress was removed! We spent a little extra... Read more

I was initially skeptical but Fabio and Kimkim did not disappoint! If you are reading this and maybe on the fence, don’t be, you won’t regret it. AND if you are lucky enough to have Fabio, you will be in great hands! We had high expectations and a short planning time and Fabio did amazing listening to our wants and must haves for our trip to Sicily. In the end we had a well thought out trip planned for us and everything coordinated, the usual stress was removed! We spent a little extra and Fabio did a great job at getting us drivers to take us to the sights we couldn’t walk to as well as we had some private tours vs. group. Highly recommend these in Sicily if in the budget! The tour guides (Max, Alessandra, Julia, Larissa and Greta!) were amazing and we felt like we were visiting friends who were giving us a tour. They were all so knowledgeable, fun and just great people. It was our anniversary and Fabio added some great touches to make the trip special as well. Lastly, the accommodations, were all in great locations, staff were super helpful and spoke English and made our stays easy and welcomed. We were so pleased with Fabio, and Kimkim, we will use the service again. We couldn’t have planned a better trip ourselves and this was so stress free! Don’t wait, see the world!

Hotel Reviews
Grand Hotel et Des Palmes
Palermo

Such a great hotel! The interior is well done and its location is fantastic to walk to shops, sights in Palermo, and restaurants. The staff were all super helpful and very polite and accommodating. Of the places we stayed throughout Sicily (3 places) this was the best. Also, what really stood out was the breakfast and the staff at breakfast! They were amazing, polite and high attention to detail to help the customers. You will not be disappointed here.

Authenticity & Character
Just a beautiful hotel
Location
Perfect location for Palermo, shops, historic sites and food!
Staff
Super thoughtful and helpful. Especially the staff in the dinning room!
Cleanliness & Comfort
The best hotel we stayed at in Sicily (out of 3 hotels).
Hotel Villa Carlotta
Taormina

Wonderful views, walk to all the shops and restaurants! Have breakfast looking outside at the water and Mt. Etna it was amazing! If you can, stay in the tower room! Definitely worth it and amazing! Would definitely recommend!

Authenticity & Character
Such a unique hotel with historically personality. Especially the tower room!
Location
Amazing location for walking to everything with wonderful views.
Staff
Staff were super helpful, polite and spoke English with us.
Cleanliness & Comfort
The entire place was very clean and the room was super comfortable.
Grand Hotel Wagner
Palermo

We stayed here for less than 24 hrs due to flight schedule but so that is the only reason not giving 5 stars. The hotel has a more old world style than the others we stayed at but was really nice (not old world dirty). Staff were all very nice and helpful. If we stayed longer we could give more of a review

Authenticity & Character
Old world character
Location
Great location to shops and restaurants
Staff
Staff was great and polite and helpful
Cleanliness & Comfort
Room was super clean
Activity Reviews
Palermo Street Food Tour
Palermo Street Food Tour
Palermo

Alessandra was so much fun and made this experience so enjoyable! It is worth checking out the markets and doing this tour to learn some background and history.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Palermo & Ballarò Market
Explore Palermo & Ballarò Market
Palermo

Max was amazing and such a knowledgeable person! He made this tour and was super accommodating so we could avoid what we already have seen and instead see Mondello.

Quality of Experience
Guides, Drivers and Staff
Max our guide was so much fun and such a great person! By the end he was one of our friends we could just hang out and have dinner with!
Transport
Monreale & Cefalù | Full Day
Monreale & Cefalù | Full Day
Palermo

Two beautiful locations for very different reasons. Overall Cefalu was probably the winner with its amazing views and fun shops. Both are worth the visit and Julia our guide was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Segesta & Erice Full Day
Segesta & Erice Full Day
Palermo
Quality of Experience
Guides, Drivers and Staff
Larissa was a book of knowledge! We learned so much for her during this visit, much of which was not the usual information.
Transport
Mt. Etna Tour on a 4x4 Jeep with Local Winery
Mt. Etna Tour on a 4x4 Jeep with Local Winery
Taormina
Quality of Experience
The views of Etna and going into the cave was special
Food
Wine pairing and location was fantastic. Food was amazing that was paired.
Guides, Drivers and Staff
Our guide was very nice and knowledgeable.
Transport
Evening Food Tour of Catania
Evening Food Tour of Catania
Taormina

Great experience and definitely worth having a guide to show you the best places.

Quality of Experience
Guides, Drivers and Staff
Greta our guide was so much fun! She was full of information and had us laughing a lot. We will always remember Greta and the fun we had eating the street food in Catania!
Transport
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on May 01, 2023

Hi Jason, thank you so much for your beautiful review and for the kind words. It was great communicating with you and a pleasure making your anniversary trip to wonderful Sicily, a great one. I am looking forward to working with you again, and I wish you and Leslie all the best! 🙂
Arrivederci,
Fabio

Had the most amazing 10 day trip throughout M...
Morocco | Apr 17 - Apr 26, 2023

L
Liz K.
San Diego, CA | Reviewed on Apr 29, 2023
Had the most amazing 10 day trip throughout Morocco! Starting with the superb itinerary by Sharon to our wonderful guide Amnay and driver Waleed. From the sites, food, experiences and awesome hotels, I definitely recommend Using KimKim Read more

Had the most amazing 10 day trip throughout Morocco! Starting with the superb itinerary by Sharon to our wonderful guide Amnay and driver Waleed. From the sites, food, experiences and awesome hotels, I definitely recommend Using KimKim

Hotel Review
Riad Al Makan
Fès

Right in the heart of the city. Lobby and sitting areas were spectacular. They even packed us a to-go breakfast on our departure day! Great hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sharon Louthian

Our trip to Costa Rica was absolutely awesome...
Costa Rica | Apr 15 - Apr 22, 2023

Holly
Holly R.
Amherst, MA | Reviewed on Apr 29, 2023
Our trip to Costa Rica was absolutely awesome thanks to the shuttle service, hotels and excursions we planned on Kimkim. We arrived at the airport and our driver from Ride CR was there to meet us as expected. Albeir was friendly, professional and attentive to our needs. When we requested a lunch stop on our 3 hour trip he chose a small restaurant overlooking Lake Arenal and the volcano that had delicious, affordable food and was just busy enough. ALL of the drivers at Ride CR were punctual,... Read more

Our trip to Costa Rica was absolutely awesome thanks to the shuttle service, hotels and excursions we planned on Kimkim. We arrived at the airport and our driver from Ride CR was there to meet us as expected. Albeir was friendly, professional and attentive to our needs. When we requested a lunch stop on our 3 hour trip he chose a small restaurant overlooking Lake Arenal and the volcano that had delicious, affordable food and was just busy enough. ALL of the drivers at Ride CR were punctual, professional, friendly people (Tim, Albeir, Marcos, etc.) Each one was sure to point out sights and provide optional stops for photo ops, points of interest and tell short stories about life in Costa Rica. We enjoyed the travel within our vacation because of this.
All of the hotels we stayed at were as described. Check-in and check out were a breeze. The only excursions we chose were a night hike and a sea kayaking and snorkeling trip. The team that picked us up and guided these adventures were friendly, knowledgeable and supportive.
I would highly recommend Kimkim to plan another vacation for us. It was so easy and made what would have been a logistics nightmare as simple as clicking a button.
Thank you Brittni and Jessica at Kimkim for your time and energy answering questions and the support.

Hotel Reviews
Catarata Eco Lodge
San Carlos, Costa Rica

The Catarata Eco Lodge was clean and had an amazing view of the volcano. The grounds were filled with beautiful flowers, lush greenery and was well groomed but still looked very natural. The pool was nice and was well maintained. We ate in the restaurant for dinner one night and the food was OK. Birds and howler monkeys were in abundance! They are a 10-15 minute walk downhill to the outskirts of La Fortuna whee there were a few restaurants, coffee shops a market and artisan shops. It was safe to walk to and from this area but at night we chose a cab due to our concerns with wildlife and walking on a dimly lit road that has cars at night. One negative to the Catarata Eco Lodge was that the rooms are all open near the top of the wall (there are screens) which makes privacy between the rooms is non-existent. We could hear our neighbors sneeze, use the bathroom and almost participate in their conversations. Luckily, we were only in our room at night and fell right to sleep from a busy day.

Authenticity & Character
Colorful, lush and clean
Location
10-15 minute hilly walk to shops and restaurants
Staff
Friendly, knowledgeable
Cleanliness & Comfort
Clean room, beds were hard but fine if you like that
Mar Inn Costa Rica
Monteverde Costa Rica

The Mar Inn was clean, comfortable and had a fabulous view over the mountains and offered a peek at the pacific. Like most other places in Monteverde it is on a hill. Be prepared to walk down a decent hill to go into town (less than 10 minutes) and back up for a market, lots of shops and restaurants. When we checked in we were offered a 'free' upgrade to a slightly bigger room with an amazing balcony. Of course, we gratefully said 'yes!' . All was great until the following day we wanted to nap but it was hot in our room, we looked and looked for the remote for the wall mounted fan unit (no ceiling fan) and couldn't find it. We went to the front desk and were told that because we took the 'upgrade' it would be $10 per day extra for AC or the fan. We politely declined. I would recommend this place but be certain t ask for details if offered an upgrade.

Authenticity & Character
Location
Like anything else in Monteverde, on a hill
Staff
Responsive and available during posted hours
Cleanliness & Comfort
Beds were hard but if you like that you'll be fine
Karahé Beach Hotel
Manuel Antonio

Clean, quiet and so convenient to the beach and shops and restaurants. The Karahe had the most comfortable beds and a balcony that just beckoned you to sit out on and listen to the birds, watch monkeys and hear the surf. This hotel was also very conveniently located- a brief walk down the beach (15 minutes) and you're in a little beach village that had a convenience store, beach shops and restaurants. If you wanted more options the bus takes you a quick 5-8 minute ride up the very steep hill for less than 50 cents per person to an abundance of options for dining and shopping or 20 minutes to Quepos for anything you would need or want. I would not recommend the restaurant here for dinner as the food was overpriced (even for a tourist spot) and rather unappetizing. (it seemed like they piled shredded lettuce and drizzled ketchup and mayo over our chicken tacos) The staff were helpful and friendly.

Authenticity & Character
Location
Walkable to dining and shopping options. Easy beach access
Staff
Cleanliness & Comfort
Spotless grounds and room. Super comfy beds
Activity Reviews
Monteverde Cloud Forest Night Walk
Monteverde Cloud Forest Night Walk
Monteverde

Knowledgeable guide found tree frogs, nesting birds and explained things about the flora and fauna of the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling Adventure
Ocean Kayaking & Snorkeling Adventure
Manuel Antonio

Had a great time. Charlie was a fabulous driver and Marcos was a knowledgeable and attentive guide.

Quality of Experience
Food
Food was a buffet at the Tucanes restaurant. Delicious but a bit disorganized.
Guides, Drivers and Staff
Transport
Local specialist: Jessica Jennings

Ummm…Kimkim was awesome. And I’ve already rec...
Costa Rica | Apr 15 - Apr 22, 2023

Bill
Bill A.
Weymouth, MA | Reviewed on Apr 29, 2023
Ummm…Kimkim was awesome. And I’ve already recommended them to my closest friends….people I’m very considerate of who I recommend. Easily THE best planning service we’ve used. And such great local market intel that made our trip. Every recommendation was spot on…and we took them all to make the trip of a lifetime. We will definitely use kimkim again!!! Read more

Ummm…Kimkim was awesome. And I’ve already recommended them to my closest friends….people I’m very considerate of who I recommend. Easily THE best planning service we’ve used. And such great local market intel that made our trip. Every recommendation was spot on…and we took them all to make the trip of a lifetime. We will definitely use kimkim again!!!

Activity Review
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Our guide Linda was AWESOME
Ecuador | Mar 23 - Mar 30, 2023

Drew
Drew G.
San Francisco, CA | Reviewed on Apr 28, 2023
Our guide Linda was AWESOME and so easy to work with. We threw a lot at her -- lot of requests and preferences -- but she did a great job creating a great itinerary for us. And if we had any feedback or wanted to make any changes, she was so easy to work. We got to do everything on our travel wish list and would absolutely work with Linda again on our next Ecuador trip. Read more

Our guide Linda was AWESOME and so easy to work with. We threw a lot at her -- lot of requests and preferences -- but she did a great job creating a great itinerary for us. And if we had any feedback or wanted to make any changes, she was so easy to work. We got to do everything on our travel wish list and would absolutely work with Linda again on our next Ecuador trip.

Activity Review
Visit Quilotoa Crater Lake, Transfer to Baños
Visit Quilotoa Crater Lake, Transfer to Baños
Ecuador

This was one of the highlights of our entire trip! Such a stunning location (and a good hike/workout!)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Replied on May 01, 2023

Hi Drew,
thank you so much for your kind feedback! It's great to hear you have enjoyed your trip to mainland Ecuador (despite the road conditions in the southern part of the country). For me, it was a pleasure to assist you in the planning process!
It would be an honor to help you plan another trip to Ecuador for you and Kyle one day!
All the best & safe travels,
Linda

A fabulous, flawless, exciting trip
Cambodia | Jan 19 - Jan 28, 2023

Julie
Julie S.
Bradenton, FL | Reviewed on Apr 28, 2023
We enjoyed a most fabulous 10-day trip in Cambodia! The local expert Steve planned a wonderful multi-city stay that included famous sites and even a circus and all transfers were flawless. The hotels and resorts were 5-star, beautiful and clean with exceptional service. Most importantly, our guides were top notch! They were knowledgeable about the sites, flexible with requested changes and took us off the beaten path when we showed interest in something not on the itinerary. Many thanks... Read more

We enjoyed a most fabulous 10-day trip in Cambodia! The local expert Steve planned a wonderful multi-city stay that included famous sites and even a circus and all transfers were flawless. The hotels and resorts were 5-star, beautiful and clean with exceptional service. Most importantly, our guides were top notch! They were knowledgeable about the sites, flexible with requested changes and took us off the beaten path when we showed interest in something not on the itinerary. Many thanks to all and we will definitely book with KimKim.com again.

Activity Reviews
Angkor Thom (morning)
Angkor Thom (morning)
Siem Reap

Loved every minute of this place and wish we had more time, but we had to depart for lunch.

Apopo Landmine detecting rats (private tour)
Apopo Landmine detecting rats (private tour)
Siem Reap

This facility and the rats are wonderful! The experience was eye-opening and holding the trained rat was incredible.

Phare, the Cambodian Circus (Seat A , reserved seating)
Phare, the Cambodian Circus (Seat A , reserved seating)
Siem Reap

The acrobats and performers showed their skills in a cute, engaging storyline. Really enjoyed this evening!

Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Apr 29, 2023
Dear Julie,
Thank you for your kind words and to yourself, and Patrick, for travelling with us in Cambodia.
You are entirely correct that the most important aspect is the tour guides. However, good the planning, if the guides do not follow then the experience is lessened. However, we have a great pool of regular guides and try our best to match them with our guests interests. Hence, it's always pleasing to read nice comments. I will thank them the next time they visit our office(s).
Great to...
Read more

Dear Julie,
Thank you for your kind words and to yourself, and Patrick, for travelling with us in Cambodia.
You are entirely correct that the most important aspect is the tour guides. However, good the planning, if the guides do not follow then the experience is lessened. However, we have a great pool of regular guides and try our best to match them with our guests interests. Hence, it's always pleasing to read nice comments. I will thank them the next time they visit our office(s).
Great to hear you plan to travel again with Kimkim. I'm sure they will have a talented expert in your next destination to create another wonderful tour. And please tell your friends and family about the wonders of Cambodia too!
Best regards from Siem Reap,
Steve.

Best trip to Italy! Can't wait to go back!
Italy | Apr 15 - Apr 23, 2023

Melissa
Melissa D.
North Andover, MA | Reviewed on Apr 28, 2023
Just returned from our first trip to Italy and we couldn't have done it without the help of Alessandro. This was by far the best trip we have ever been on and are already planning when we are going back! Alessandro listened to exactly what our needs were with 2 teenagers and customized an amazing itinerary. From hotels, private drivers, trains, tours- Alessandro did it all for us! He was always available to answer questions and checked in daily during our trip. I am so happy I found... Read more

Just returned from our first trip to Italy and we couldn't have done it without the help of Alessandro. This was by far the best trip we have ever been on and are already planning when we are going back! Alessandro listened to exactly what our needs were with 2 teenagers and customized an amazing itinerary. From hotels, private drivers, trains, tours- Alessandro did it all for us! He was always available to answer questions and checked in daily during our trip. I am so happy I found KimKim and can't recommend them enough. The best 50th birthday gift for my husband and memories to last a lifetime!

Local specialist: Alessandro Bellaguardia
Alessandro
Alessandro Bellaguardia
Local specialist in Italy | Replied on Apr 29, 2023

Ciao Melissa,
it was a great pleasure to work on the organization of your Italy trip!
Thanks for choosing our country!

A big hug from Italy!

Alessandro

Bhutan walking break
Bhutan | Apr 12 - Apr 25, 2023

P
patrick f.
United Kingdom | Reviewed on Apr 28, 2023
Vishal impressed me from the moment I started our work together planning our Itinerary; helped by his excellent English.
He quickly had a good understanding of what we wanted to do and see in Bhutan and planned a really good varied trip given it was a our first visit to the Kingdom.
We had the most brilliant trip and everything worked so well; undoubtedly due to a lot of hard work behind the scenes by Vishal.
He was incredibly flexible and made last minute changes to our itinerary as...
Read more

Vishal impressed me from the moment I started our work together planning our Itinerary; helped by his excellent English.
He quickly had a good understanding of what we wanted to do and see in Bhutan and planned a really good varied trip given it was a our first visit to the Kingdom.
We had the most brilliant trip and everything worked so well; undoubtedly due to a lot of hard work behind the scenes by Vishal.
He was incredibly flexible and made last minute changes to our itinerary as needed/requested.
I was particularly taken by the care he took to ensure we acclimatised properly for the altitude we would experience on the Dagala trek which we chose because we wanted a real wilderness mountain experience with exceptional views where we would be unlikely to meet other tourists.
Vishal put together an excellent team to look after us. They provided a great service in really very challenging conditions on the trek given we had very cold unseasonal weather coupled with very strong winds/rain at nights and even woke to good snow cover one morning. Chelap , the cook, along with Daza and Doji his assistants produced excellent food every day including hot lunches on the trail. I was amazed at how versatile they were and managed to produce a roast chicken one evening! The horsemen Thinley and Sangay did a great job keeping their 10 ponies to task. Tashi , the guide, and driver Sonam were also great hosts and we really appreciated their company throughout our 2 weeks in the Kingdom.
We cannot thank Vishal and his team enough for all their hard work in making our trip so special. I can highly recommend him if you are thinking of a trip to Bhutan.

Hotel Review
Dhensa Boutique Resort
Punakha

An excellent choice of Hotel. Great views and very comfortable rooms with extremely friendly staff. The food was also very good.

Authenticity & Character
Location
views coupled with peace and quiet.
Staff
Cleanliness & Comfort
Activity Review
Paro - Transfer to Punakha
Paro - Transfer to Punakha
Bhutan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vishal Pradhan
Vishal
Vishal Pradhan
Local specialist in Paro, Bhutan | Replied on Apr 29, 2023

Dear Paddy

Truly appreciate all the kind words. Thank you for your patience with us and especially during the rough weather conditions. I shall be certain to share your kind words with the team, who, i am sure would be very excited to hear of this. I look forward to hearing from you soon on another exciting adventure and till then take care.

With best regards, Team Himalayan Kingdom Expeditions

Great holiday!
Indonesia | Apr 12 - Apr 27, 2023

N
Neville B.
United Kingdom | Reviewed on Apr 28, 2023

Our driver Komang was always very helpful and professional

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on May 01, 2023

Hi Neville and Sue,

Thank you for your feedback; we hope to see you again in Indonesia.

Best wishes,
Marc

Highly recommend!!!
Costa Rica | Apr 13 - Apr 21, 2023

Cynthia
Cynthia D.
Newburyport, MA | Reviewed on Apr 28, 2023
We had an amazing time in Costa Rica and greatly appreciated the work Bryan did to plan and coordinate all of the incredible experiences. While we are traveling, any time we had a question, issue or needed to make a change, the Kim Kim team was responsive and helpful- which made us feel like we had a friend in Costa Rica to ensure we had a great time. Overall- truly amazing experience and once in a lifetime adventure for our family! Read more

We had an amazing time in Costa Rica and greatly appreciated the work Bryan did to plan and coordinate all of the incredible experiences. While we are traveling, any time we had a question, issue or needed to make a change, the Kim Kim team was responsive and helpful- which made us feel like we had a friend in Costa Rica to ensure we had a great time. Overall- truly amazing experience and once in a lifetime adventure for our family!

Hotel Review
Nayara Tented Camp
Fortuna

What a dream…I cannot recommend of express more how incredible this hotel and their staff is, every aspect of the stay was well thought out, and executed. From the facilities to the food to the little things (like providing free laundry service and frog exploration tours at night with their amazing driver) this place sets the bar for excellence.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Surf Lesson in Manuel Antonio
Surf Lesson in Manuel Antonio
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Canopy Zip Line Tour and Fauna Exihibitions at Selvatura
Canopy Zip Line Tour and Fauna Exihibitions at Selvatura
Monteverde

The absolute best experience- we LOVED it!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Sep 11, 2023
Hola Cynthia, Thank you for taking the time to leave such a positive review of your recent trip to Costa Rica! We are thrilled to hear that you had an amazing time. It is our goal to provide our clients with a stress-free and enjoyable vacation, and we are glad to hear that the Serendipity team was responsive and helpful throughout your journey. We appreciate your kind words and are honored to have played a role in creating a once-in-a-lifetime adventure for your family. Thank you for... Read more

Hola Cynthia,

Thank you for taking the time to leave such a positive review of your recent trip to Costa Rica!

We are thrilled to hear that you had an amazing time. It is our goal to provide our clients with a stress-free and enjoyable vacation, and we are glad to hear that the Serendipity team was responsive and helpful throughout your journey.

We appreciate your kind words and are honored to have played a role in creating a once-in-a-lifetime adventure for your family. Thank you for choosing us as your travel partner, and we hope to have the opportunity to work with you again in the future.

Pura Vida!
Bryan

Amazing experience, but stay alert!
Egypt | Sep 24 - Oct 1, 2022

Gerald
Gerald B.
North Las Vegas, NV | Reviewed on Apr 27, 2023
Going through kimkim made planning the trip so much simpler. I told them what we wanted and they made the necessary arrangements. It was nice not having to research hotels, activities, or transportation. It took a few days, even a week at times to get a response through the website regarding our trip, but they were able to provide satisfactory answers to my questions before we began our trip. It was my first time traveling to Egypt, so I was unaware of the checkpoints and permits required... Read more

Going through kimkim made planning the trip so much simpler. I told them what we wanted and they made the necessary arrangements. It was nice not having to research hotels, activities, or transportation. It took a few days, even a week at times to get a response through the website regarding our trip, but they were able to provide satisfactory answers to my questions before we began our trip. It was my first time traveling to Egypt, so I was unaware of the checkpoints and permits required when leaving the cities to places like the Giza Plateau or the Sphynx. The specialists and guides ensured that all the required permits and information were already provided, so that when we were stopped it was just a minor delay (we didn't have to anything, the driver and our guide handled all the interactions). For all of our excursions we were met in the lobby of our hotel by our specialist. This is very important, because I made the mistake of thinking the taxi outside the hotel was our transfer to the airport. It was not! So I ended up paying almost $50USD for something that was already arranged. Our specialist contacted me after we left, alerting me that they were in the lobby waiting for us. I explained that it was my error and not theirs. They remined me that a representative would always meet us in person in the hotel lobby each time. About halfway through our trip we decided to change some of the experiences we originally paid for. After some communication the kimkim team was able to accommodate our requests and change our itinerary.

Overall Egypt was an incredible place to visit. The history is legendary and to see first-hand the Sphynx, Giza Plateau, Valley of the Kings, and the thousands of artifacts in the museums was incredible! The only note of caution I have is that when you travel to these places, there will be lots of people wanting to help you (maybe to get a better view or a better picture, or to offer to take a picture for you). They are generally polite, but very pushy. If you allow them to assist you in any way they will ask for compensation. If they assist you and you refuse I've had them follow me through the area (we were in the tombs at the Valley of the Kings) or bring out their "boss" who simply wants me to take care of their "employees" (this was at the Giza Plateau). Sometimes they will hand you trinkets for "free" but then pester you for a donation. We refused them and the person literally placed them in our hands and then asked for money. Even in some gift shops someone will offer to help you and in return they'll ask for a commission after paying for the merchandise. We're fairly polite so we were taken advantage of. To avoid this, simply don't allow them to assist you at all (don't let them touch anything of yours), and don't engage in any conversation with them.

Local specialist: Ibrahim Elaref

Beatriz was awesome to work with and made our...
Spain | Apr 14 - Apr 22, 2023

Charles
Charles B.
Lafayette, LA | Reviewed on Apr 27, 2023
Beatriz was awesome to work with and made our trip smooth sailing. Teresa in Sevilla was very congenial and informative. we enjoyed her company and insights on our tour . unfortunately i have lost the name of the lady who took us to the flamenco show but she was delighful and showed great enthusiasm for the dance and explained some of the intricacies of the dance. Our tour of Cadiz was also exemplary and Adriana did a great and energetic presentation of the sights. i would say, in... Read more

Beatriz was awesome to work with and made our trip smooth sailing. Teresa in Sevilla was very congenial and informative. we enjoyed her company and insights on our tour . unfortunately i have lost the name of the lady who took us to the flamenco show but she was delighful and showed great enthusiasm for the dance and explained some of the intricacies of the dance. Our tour of Cadiz was also exemplary and Adriana did a great and energetic presentation of the sights. i would say, in retropect, that i would have taken only one day in Cadiz and added it to either Sevilla, Ronda or Malaga. These three cities were the best.

Hotel Review
Gran Hotel Miramar
Málaga

Beautiful; the staff was amazing . the food was great. The room was awesome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas & Flamenco Experience
Tapas & Flamenco Experience
Seville
Quality of Experience
Guides, Drivers and Staff
Spanish Guitar Experience
Spanish Guitar Experience
Ronda
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 04, 2023

Hi Charles! Thank you so much for your kind words! I'm so happy to know that you enjoyed your time with your guides discovering the south of Spain :) It's been a pleasure helping you along the way! Best regards, Bea

Fantastic trip through Spain!
Spain | Apr 15 - Apr 26, 2023

Bronwyn
Bronwyn W.
New Zealand | Reviewed on Apr 27, 2023
Amazing trip! Guides that deserve special mention were Teresa, our bike tour guide in Seville and Vincente our guide at the Alhambra. Read more

Amazing trip! Guides that deserve special mention were Teresa, our bike tour guide in Seville and Vincente our guide at the Alhambra.

Hotel Reviews
Only You Hotel Atocha
Madrid

Great location opposite train station.

Authenticity & Character
Location
Opposite train station
Staff
Cleanliness & Comfort
Smart Suites Albaicin Apartments
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private City Bike Tour
Private City Bike Tour
Seville

Very good tour with Teresa. Great having a local showing us around. Highly recommend.

Quality of Experience
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

Needed more information about where to meet our guide. We didn't have a voucher and were told where the meeting place was. There were so many guides and it was confusing trying to find which group we were with.

Valencia Urban Wine and Tapas Tour
Valencia Urban Wine and Tapas Tour
Valencia

Guide Maria was lovely but didn't have much information about us or what we were expecting from the tour. From our perspective, we thought we'd be part of a bigger group going to a variety of tapas bars. We enjoyed the tour, due to our lovely guide, but probably needed more information about this tour.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Apr 28, 2023

Hi Bronwyn! Thank you so much for taking the time to write your trip review! I will pass on your kind words to all the team :) Thank you for sharing your comments about the meeting point in Alhambra and the Valencia food tour. We never include a voucher of the Alhambra tickets as your guide has the tickets but we will make sure to be more clear about where to meet. It has been a true pleasure helping your plan your trip to Spain and I hope you come back to discover other cities of Spain! Warmes regards, Marina

Fantastic Trip!
Morocco | Apr 22 - Apr 27, 2023

B
Brad P.
Spain | Reviewed on Apr 27, 2023
Soufiane, our driver and day-to-day guide, had excellent food recommendations, kept us hydrated with fresh water in the car each day, and was a friendly and welcoming. He was flexible with our wants and schedule and tried hard to make our travel as seamless as possible. We would certainly recommend him to others! His company, Original Tours, a local KimKim partner, selected first-rate accommodations. Hanan, our food tour and Marrakesh guide, was outstanding! We especially enjoyed the... Read more

Soufiane, our driver and day-to-day guide, had excellent food recommendations, kept us hydrated with fresh water in the car each day, and was a friendly and welcoming. He was flexible with our wants and schedule and tried hard to make our travel as seamless as possible. We would certainly recommend him to others! His company, Original Tours, a local KimKim partner, selected first-rate accommodations.

Hanan, our food tour and Marrakesh guide, was outstanding! We especially enjoyed the food tour where she found us excellent local spots to sample a wide variety of local dishes. Friendly and informed, a tour with Hanan is a must for visitors to Marrakesh!

Activity Reviews
Marrakesh Evening Food Tour
Marrakesh Evening Food Tour
Marrakesh

One of the top three experiences of our trip! Hanan was an excellent guide. Want to see the real Marrakesh? Do a food tour.

Private Transfer from Merzouga to Aït Benhaddou via Dades Valley
Private Transfer from Merzouga to Aït Benhaddou via Dades Valley
Morocco

Excellent stop! A highlight of our trip worth 2-4 hours depending on your interest in local history. A beautifully preserved location!

Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Hanan did an excellent job contextualizo fue the history and day-to-day life of Marrakesh. Would highly recommend!

Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

Excellent! Camel ride was a highlight.

Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco

Soufiane was a great driver for all of our transfers. We always felt comfortable with him at the wheel, even on small mountain roads. On our way to Marrakesh, he shared more about what makes the city special to him, and it was a welcome preview for our time in there. We appreciated his invitation to dinner at his house even though we were unable to go given our schedule.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Apr 28, 2023

Dear Brad,

Thank you for taking the time to share your positive experience with us. We are delighted to hear that Soufiane's recommendations for food and accommodations, as well as his friendly and flexible approach, helped make your travel seamless and enjoyable. It's also great to hear that Hanan's food tour in Marrakesh was outstanding and that she was able to show you excellent local spots to sample a variety of local dishes. We will make sure to pass on your compliments to Soufiane, Hanan, and the entire team. We hope to have the pleasure of welcoming you back soon!

Best regards,
Ali

Excellence
Greece | Apr 8 - Apr 17, 2023

Althea
Althea M.
Leland, NC | Reviewed on Apr 27, 2023
I have absolutely no complaints. Everything was so well planned. The hotels were outstanding. Except the Amalia. It was a bit cramped for 3 people but we managed. My hat off to Christos and all his tour guides and drivers. They were outstanding 👏 👌 Read more

I have absolutely no complaints. Everything was so well planned. The hotels were outstanding. Except the Amalia. It was a bit cramped for 3 people but we managed. My hat off to Christos and all his tour guides and drivers. They were outstanding 👏 👌

Hotel Reviews
Belvedere Hotel Mykonos
Mýkonos City

Breath taking. Fabulous view, room service was excellent 👌

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathroom
De Sol Hotel & Spa
Thera

Love the view and the breakfast. Outstanding. Room was very comfortable with 3 people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amalia Hotel Athens
Athens

A little cramped for 3 people and the bathtub was a bit high for elderly people. We had to be very cautious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cleanliness of the bathroom. Lots of hair on the floor behind door.
Activity Reviews
Acropolis & Flavors of Athens
Acropolis & Flavors of Athens
Athens
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Catamaran Caldera Cruise
Morning Catamaran Caldera Cruise
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Guided Mykonos Island Driving Tour
Private Guided Mykonos Island Driving Tour
Mykonos
Quality of Experience
Guides, Drivers and Staff
Transport
Private Santorini Wine Tour
Private Santorini Wine Tour
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Santorini Driving Panorama
Private Santorini Driving Panorama
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on May 05, 2023

Dear Althea
Thank you very much for your review and your nice pictures.
We will take into considerations all your detailed comments.
Greetings from all the team in Greece!
Christos

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