Kimkim Trip Reviews

We had a wonderful winter wonderland vacation in Norway with exquisite guidance from Mar and Fenne. This is our second trip planned with Kim Kim and awesome experiences with both trips. Having local guides to help plan as well as being available during your trip for questions as well as unplanned events is priceless. Highly recommend.

Mohammed and Kailua were a great team. As we were traveling in the van (for many hours), we would ask Mohammed many many questions which he was great at answering. When looking back on our trip, all eight of us commented on the many hours spent in the van. But not one of us would cut out anything…Morocco is such a vast and varied country and we were glad to have seen a lot of it. The accommodations were great, the private guides fantastic and Kalifa’s driving impeccable!!!

Activity Reviews

Quick Tour of Casablanca with your Driver-Guide

Morocco

Loved the tour of the mosque and the Movenpick Hotel!

Quality of Experience

Guides, Drivers and Staff

Transport

Essaouira to Casablanca via Eljadida & Safi Coastal Route

Morocco

The road was great with nice views. We stopped at a roadside truck stop for lunch. The choices were bad so we ended up with “ junk food” for our lunch. Not a great choice!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Essaouira

Essaouira

We loved our time here. Great small city on the ocean…fabulous!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Transfer from Marrakech to Enchanting Essaouira

Morocco

We requested a stop to do wine tasting and to eat lunch at the vineyard outside of Essaouira. The experience was fantastic, the wine delicious , the setting enchanting and the food simply, excellent. I would add this to your tours.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Sightseeing in Marrakech

Marrakesh

Excellent Guide!

Quality of Experience

Guides, Drivers and Staff

Transport

Erg Chegaga Desert Adventure

Morocco

We visited the nomads in the desert to see how they lived….highlight of trip….amazing! The stop at the canals and “mascara” site were great!

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

Fabulous experience! We loved this stop on our tour. The luxury tents were outstanding, the staff wonderful. The camel ride in the magnificent Sahara Desert is a memory not forgotten!!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dine with a Local Family

Morocco

Interesting but not as impactful as our other stops.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart

Fes

Our guide took us in the small alleys and really brought to life this Medina. Fascinating!

Quality of Experience

Guides, Drivers and Staff

Transport

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

Fascinating!

Quality of Experience

Guides, Drivers and Staff

Transport

My husband and I booked our family trip (with our 5 year old son) to Colombia about 6 weeks from our travel date and needed to work rather quickly to determine our itinerary, especially as we were traveling during the busy winter holidays. We did a quick search of itineraries for Medellin and Cartagena and came across KimKim. While we usually prefer to do our own research and planning, we decided we would try out an agency given the timing and convenience and since we didn’t know much about Colombia. Michael was extremely responsive, flexible and helpful during our planning. We started with an all-inclusive trip to understand the cost and options, and then scaled back once we had a better understanding of what KimKim could provide. We went back to Michael with more questions and changes, and each time he returned our message within hours or at the ½ day at the most. While we knew we were going to pay a premium (likely twice what you would pay to do on your own), we were really happy with the service and recommendations we received. For the days we weren’t using KimKim, we were offered recommendations for restaurants and other activities that we could explore on our own which we found helpful. Additionally, we felt as if we had someone on the ground who could help answer questions along the way should they come up. We were very scheduled (our choice) and at one point we decided to cancel an activity the night before due to our child feeling sick. Michael immediately offered other options and ideas, for which we were grateful - ultimately decided that it was a sunk cost and were happy with our itinerary and to take it easy. We were also glad that we booked private excursions and it was a relief not to have to think about all of the daily logistics. If we had one suggestion it might be to update travel times for some of the excursions e.g. in Santa Marta there was a lot of traffic and the travel times were about double than expected. We would definitely recommend KimKim if you want the luxury of not having to think about anything yourself and have a little peace of mind. We were very satisfied with our experience working with Michael!

I want to thank Dhanushka from KimKim for putting together a very memorable trip to Sri Lanka. My brother and I were looking for an opportunity to experience the culture, history, cuisine and people of Sri Lanka. The itinerary gave us the great opportunities to explore historical cultural sites, experience some exciting local activities and interact with local Sri Lankans. In addition, we explored the natural biotas of their mountains, National parks and ocean beaches. They gave us a very personalized itinerary and with our personal driver, Athula, extended that to accommodate my personal desires to bike Sri Lanka. He continuously gave us surprise interactions of little things that were truly Sri Lanka. I highly recommend their services. John (1/2024).

Mar & Fenne worked with our schedules & our excursion requests to give us an amazing adventure. Their detailed information allowed us to use the public transportation in Norway easily...making ALL of our connections. The towns we visited were quaint and full of activities to fill our time (Oslo, Flam, Bergen & Tromso). The hotel & accommodations were perfect, we particularly enjoyed the upgrade in Bergen. We found the hotel staff quite helpful, especially Emma in Oslo. Due to weather conditions we were unable to stay in the Ice Domes, alternative activities were suggested. We loved all the excursions booked for us-RIB boat in the fjords, whale watching, dinner cruise, ice fishing and of course dog sledding. We also enjoyed the funicular ride in Bergen which we successfully scheduled on our free day. Thank you Mar & Fenne.

Activity Reviews

Northern Lights Hunt by Husky Dog Sled

Kirkenes

Another exhilarating experience-good instructions before 'mushing' the dogs. Excellent guide.

Winter Fjord RIB Safari & Hot Drink in Undredal

Flåm

An exhilerating experience!! They provide all the warm clothing needed to make the experience enjoyable. Beautiful scenery and stories about the area.

Quality of Experience

Guides, Drivers and Staff

My wife and I (late 30s) enjoy visiting both cities and exploring natural places when we travel so it was incredibly helpful to have the assistance of kimkim to help plan our 15 days in South America, where we traveled through five cities, did a five day backpack, and stayed in multiple hotels, had multiple private and bus transfers and in general was a logistics heavy trip! Having never spent any time in Chile or Argentina, and not having many friends who have, we needed local expertise to handle the complicated booking profess for Refugios, plus help us find lodging in centrally located neighborhoods that were up to our standards (Trip Advisor/Google reviews can always be misleading at times).

Jimena helped us navigate this with ease during the booking process and assisted with us changing our minds more than once. Upon arrival our local outfitter Dittmar Adventures (and Nara!) were incredibly helpful in making sure we had what we needed, knew where we needed to be, and helped us with some trip changes. The trip chat feature is super convenient, my wife and I could see messages at the same time, and if one of us had a question we could easily chime in. We took a empanada cooking and wine tasting class and expected to be in a group but were so delighted that it was just the two of us! All of the neighborhoods where the hotels were located were in walkable areas--something we asked for since we were traveling without a car.

We would definitely use kimkim again--for two busy professionals the ability to have influence over the trip without having to handle all of the logistics and bookings was a welcome way to travel and made vacation just what it should be--relaxing!

We loved our trip to Costa Rica. Randall was very helpful at working within our budget, booking great activities for us, and putting us up at Hotels that we're clean, safe, and well located to all the things we wanted to do and see (both through KimKim and exploring on our own). We we're able to book our trip quickly, and a lot of the stress of planning was taken off our plate. Only caveat is that it was a little tricky to change things around last minute, the timing of some of our shuttles and activities didn't end up being ideal when we got there, so there was a lot of very early mornings and waiting around for shuttles, but it was overall a great experience.

We booked our trip through Moonika from Kim Kim. She was amazing from start to finish and organised every aspect of our trip to Lapland. We normally don't use travel agents but her service was second to none and made us feel comfortable and in control the whole way. Our whole 5 day itinerary was absolutely perfect and in hindsight wouldn't do anything different.

Can't recommend enough.

We strongly recommend using KimKim and Original Travels if you are planning a trip to Morocco! We typically plan all our own travel, but it was a wonderful gift to have KimKim and the team at Original Travels, to introduce us to Morocco.
We engaged KimKim to plan our nearly 3 week trip ! KimKim connected us with Ali at Original Travels in Morocco and with our driver Tayeb. Both were personable, prompt and flexible, spoke English (and other languages) fluently. Ali planned our trip, his colleague Said booked the hotels and guides, and their driver Tayeb picked us up at Casablanca airport. We were off!
Original Travels was very flexible in the arrangements, and they managed to pull everything together even with late notice at one of their busiest times. We wanted to stay in the “old town Medinas” whenever possible and meet many locals. They found off-the beaten-track places for us and all worked out beautifully. Throughout the trip, Tayeb was available, introducing us to the local guides arranged by KimKim and helping us understand the history and culture of Morocco as we traveled.
We will be using KimKim for our next adventure, once we decide what’s next!

Ana & her team provided the most comprehensive & detailed pre-planning and the ongoing support during the trip, I could expect. The trip started off over the New Year's holidays and despite the many possible closures we had no issues with the trip and programs. The hotels we stayed at were just right and also the staffs
The personalized private cooking tour, the visit to the Barrios, the gourmet Sherpa food tour in Buenos Aires were fabulous and gave us a real appreciation of the city and community. The guides - Flo, Mike (Sherpa tour) were superb.
The trips ot Mendoza wine country, the Igauzu falls were quite the icing on the cake.
And finally, the Vamoos App provided a real time ability to get detailed itinerary inf and ahve messaging capabiltiy in a counrty where we didn't speak the language or knew anyone

Hotel Reviews

O2 Hotel Iguazú

Puerto Iguazú

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Roof top restaturant and pool area

Diplomatic Hotel

Mendoza

Location, facilities, staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Beds & room

Pleno Madero Hotel

Buenos Aires

Authenticity & Character

Location

Staff

Especially the frront desk - Joel

Cleanliness & Comfort

All of it

Activity Reviews

Iguazu Falls Great Adventure

Iguazú Falls

Mendoza Private City Tour

Mendoza

Sherpa Gastronomic Tour

Buenos Aires

The guide & the Palermo streets & ambience

Quality of Experience

Food

Guides, Drivers and Staff

The uide's knowledge, friendliness & responsiveness

Visiting the Argentine Waterfalls of Iguazu

Argentina

Quality of Experience

Guides, Drivers and Staff

Transport

Brazil Falls & Birds Park

Argentina

Quality of Experience

Did not visit the Bird Park - not sure why

Uco Valley Wine Country

Mendoza

all 3 vineyards visits & the wine

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cooking Class: touring four regions of Argentina (with dinner)

Buenos Aires

The chef and her assistant

Quality of Experience

Food

Empanadas, dessert and the lamb dish

Transport

Buenos Aires Barrios Tour

Buenos Aires

The guide & area

Quality of Experience

Guides, Drivers and Staff

Transport

Gala Tango Dinner & Show

Buenos Aires

The Tango performers

Quality of Experience

Food

Everything!

A most amazing trip. The Finish and Lapland people are so warm and hospitable. I feel we saw the best of the best. Everyday brought a variety of new exciting experiences. Migle was there every step of the way checking to make sure everything ran smoothly. Trips were as promised, transfers on time and ran seamlessly. Hotel accommodations were clean, friendly, and the food has spoiled me for life. I highly recommend the husky rides, sauna and arctic dip, floating under the stars, lappish reindeer farm craft adventure. Every guide brought new interesting facts about their culture. The small group activities were perfect.
Appuka resort was absolutely beautiful.
Bundle up as the temps were between -15 and -28. With the proper clothes Migle recommended we were completely comfortable walking over frozen lakes, wooded trails, viewing the Northern lights late at night.
Outstanding trip!!

Franck and his team were excellent in their plan for our vacation in New Zealand...he listened to what we wanted and set up the perfect itinerary...rooms that overlooked lakes and vistas that were amazing...the planned outings were superb...I would recommend this company to anyone if you want to see the real NZ

It was a great trip with amazing and knowledgable guides. That helped us considerably while we were in a foreign country. 10/10 would use and recommend to others for their trips.

Hotel Review

Amari Vogue Krabi

Gorgeous hotel and fantastic rooms. The restaurant was really good. Me and my family enjoyed the peaceful atmosphere and the beautiful beach.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half Day Elephant Encounter at Baan Chang Elephant Park(Join-in)

Chiang Mai

So much fun to feed the elephants and know more about them throughout the experience. We even got to “cook” for them and pet them in their own habitat.

Quality of Experience

Guides, Drivers and Staff

Transport

Full day Bangkok City Tour with Canal tour

Bangkok

I loved doing this the canal was not rough at all. And the temples were amazing to see.

Quality of Experience

Food

Guides, Drivers and Staff

Tao was so informative, kind and funny which made the experience more memorable.

Transport

What an amazing pilgrimage to my homeland! The excursions were exactly what we wanted. All of our tour guides were so welcoming and knowledgeable. My adult children and I had a wonderful time. They are seriously considering moving there! I couldn’t have asked for a better trip back to where I was born. Thank you so much!

Overall the trip was incredible. All of the tours were absolutely amazing. We cannot pick a favorite place as we loved it all. Every city we went to had its own special memory and experience. Our guides and drivers were all very friendly and very informative. The only tour we cancelled was in Hobart to the prison. We really in the end were not interested and wanted to spend the day on Mona. A couple of hours on Mona was way too rushed. Our only wish was that we could have had more time in some of our destinations to experience the city itself. Go into shops and galleries and not be rushed. After the tours we were strapped for time and were too tired to do this. We would have loved time to purchase a piece of art or something special from each culture. Otherwise we loved it all. Feeding kangaroos and emus, the penguin parade truly fascinating, Mona, Bruny island wow, Byron bay beaches spectacular, Sydney harbor like nothing we have seen before, the blue mountains breathtaking, the vegetation throughout and the Botanical gardens wow, the number of boats in Auckland harbor, absolutely loved Waiheke, the rainforest the volcanic beach, kayaking to the glow worms was quite an experience, the redwoods tree walk beautiful, the Māoris so fascinating. Queenstown loved. And of course Milford sound. There are no words for Milford sound. Surrounded by beauty, flying over the mountains was a highlight!!! In terms of the hotels. We loved Henry jones art hotel in Hobart!!! Unique beautiful, great breakfasts, clean, great staff. We loved elements of Byron, also unique and beautiful, lots of activities and close to drive to the beaches!! Great food and service and very clean. The cabin was amazing!! Our favorite was Rees hotel!! Our accommodation was fabulous. The hotel gorgeous. Breakfast and food amazing. Clean and best staff. We liked the rooms in park royal darling harbor hotel and the breakfasts were great. But the front desk staff and management were not impressive. They made a mistake with our rooms and were not very flexible on fixing it. We had to call the travel agent and they made the entire situation very stressful for us. One of our rooms was supposed to be with 2 queen beds for our 3 adult children and they gave a a king bed and said they could put a rollaway bed in it. Not acceptable. Then agent arranged for a third room and when my son went to check into it they said the agent never confirmed it. It was worked out but the entire thing was stressful for us. Would not recommend. The clarion suites in Melbourne was ok. Clean comfortable beds but very dated. There was nowhere to have breakfast and they gave us these breakfast boxes which were not what we were interested in. Would have liked a hotel with restaurant instead and also a concierge or staff who were educated about the city. Would not recommend. Also the washer dryer did not work and we had to have one of the hotel staff have our clothes dried for us. It was on machine that did both and did not work properly at all. Millenium Roturura was ok but very dated rooms. Didn’t love them. Hotel itself fine. Breakfast ok. But location beside Polynesian spa was good. Adina hotel in Auckland. Great location, suite very nice but terrible service. One day they didn’t clean our room. When we called we told them and they said housekeeping was gone for the day. What would I like them to do? Really? How about clean towels, empty garbage, Kleenex etc. so we asked for that. Then they said what do you expect us to do we only have two staff working. Well that is not our problem!!! We are paying you for service. Would not recommend. Overall we loved the entire trip other than the accommodation issues. The best experiences and best memories. Thank you.

Hotel Review

Adina Apartment Hotel Auckland Britomart

Auckland

One day they did not clean our room. When we called they said housekeeping was gone for the day. What would we like them to do! Really?? How about new towels, dump garbage, Kleenex etc. Then he said we only have two staff working. That is not our problem!!! We are paying for the hotel and the service and this was definitely lacking. Would not recommend. Suites nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Walter Peak Farm and Gourmet Barbecue Dinner

Queenstown (NZ)

Beautiful. Incredible dinner. Sheep sheering etc fascinating. Love this

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Redwoods Treewalk Night

Rotorua

So beautiful and captivating. Gorgeous!!! Loved it

Quality of Experience

Guides, Drivers and Staff

Transport

Boutique Wine Tour - Half Day

Queenstown (NZ)

Loved this. Great day!! Great wineries!! Great guide Donna 😊

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Twilight Glow Worm Kayak Experience - 3 hour guided

Rotorua

This was an incredible experience. Loved every minute. Wowwww. No words.

Quality of Experience

Guides, Drivers and Staff

Amazing!!!

Transport

TE Puia: Te Ra (Day Pass) Guided tour (90 minutes)

Rotorua

Loved!! Beautiful. Fascinating.

Quality of Experience

Guides, Drivers and Staff

Transport

Tu Te Ra - Maori Cultural Dining Experience

Rotorua

Educational and incredible to learn about the culture. Loved the interactive activities. A lot of fun. Great experience!! A highlight.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome to Rotorua

Rotorua

Fascinating and beautiful!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Auckland to Rotorua visiting Hobbiton with lunch

Auckland

There are no words!!! Incredible!!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Waiheke Island - Half Day Afternoon Scenic Wine tour with lunch

New Zealand

Absolutely stunning place. Loved it and the wineries. What a day!!! Loved

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Auckland Best of Both World: Bush and Beach - Full day

Auckland

Loved it all!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Private (Luxury Diamond Tour)

Sydney

Informative and beautiful!!

Quality of Experience

Guides, Drivers and Staff

Transport

Bruny Island Day Trip

Hobart

Spectacular!!! The cliffs, the dolphins!!! Wowww!!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Grand Hobart Walk

Hobart

Quality of Experience

Guides, Drivers and Staff

Full Day Phillip Island Penguin Experience - Private Tour

Australia

Best most fascinating experience ever!! We were in the rain and did not want to leave. Loved!!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Milford Mariner Overnight Cruise from Queenstown -2 days 1 night - Fly Back

Queenstown (NZ)

Most incredible experience of our lives!!! So beautiful. Surrounded 360 degrees by mountains on the fjord. Woww!! No words!!!! Loved!!!!! And the flight back over the mountains, surreal. Best experience ever!!!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Blue Mountains Deluxe Day

Sydney

Spectacular. The most stunning vistas!!!loved!!!!breathtaking.

Quality of Experience

Guides, Drivers and Staff

Transport

Wonderful Service
Gary was terrific! He was accessible, thoughtful and helped us plan and experience the most amazing trip!

From the very beginning, Dat was very helpful, knowledgeable and quick to respond. We made a few interactions to make sure that we were planning the trip that we dreamed of, total of three weeks. Changing the hotels, changing the days of the activity, planning the airport pick-up, planning basically everything for us. He accommodated all our needs and requests.
During the trip everything happened according to the expectations. Every activity was as expected and sharp on time.
We had a small hiccup and Dat quickly addressed the situation so we could enjoy our time.
Overall, the whole experience was very good, we liked the platform, we liked Dat.

Hotel Reviews

Salinda Resort Phu Quoc Island

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pistachio Hotel Sapa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hôtel des Arts Saigon - MGallery Collection

Ho Chi Minh City

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Laluna Hoi An Riverside Hotel & Spa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Pandora Cruises

Hai Phong

It was ok. The ship needs a little bit of maintenance. The food was ok, nothing special.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Siesta Hoi An Resort & Spa

Hoi An

The laundry needs improvement. But other then that five stars.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Dark and Bright Cave - Ha Long Bay (La Pandora)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Walk To The Love Waterfall And Heaven Gate

Sapa

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Ba Vi Countryside & Cooking Class

Hanoi

The cooking class if very shallow. We were expecting some more in depth. We basically build the spring rolls.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Saigon after dark night food tour

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cu Chi Tunnels & Ho Chi Minh City Tour

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to the Mekong Delta (Ben Tre)

Ho Chi Minh City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Romantic Dining on Bamboo Raft (N)

Hoi An

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cam Thanh Fishing Village Tour & Basket Boat Ride

Hoi An

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An Sightseeing and Food Tour

Hoi An

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lan Ha Bay – Viet Hai Village – Van Boi Beach (La Pandora)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ha Long Bay - Lan Ha Bay (La Pandora)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Black Hmong Villages of Sa Xeng & Sau Chua

Sapa

Quality of Experience

Guides, Drivers and Staff

Transport

Trekking To The Ethnic Villages - Y Linh Ho - Lao Chai - Ta Van

Sapa

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoa Lu And Tam Coc Exploration

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Evening Walking Street Food Tour

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoa Lo Prison - Huu Tiep Lake - Vietnam Military History Museum - Ho Chi Minh Complex (S)

Hanoi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Margoth was an incredible planner. The trip, transfers, hotels, restaurants were all spectacular. The guides, Andreas, Daniellia, and Alejandro were knowledgeable, game and so much more. The food in Bogota was amazing, the market had so much to see and taste. Cartagena's charm did not disappoint. The Bastion Hotel in the heart of the old city was an oasis. Do not miss the drum workshop. In Cali, the salsa was amazing. Our class set us up to go clubbing, so much fun!
Thank you for a wonderful experience!

Activity Reviews

Sunset with Drums and Music Workshop

Cartagena

This was a lot of fun. Drumming along with the band and dancing with the young dancers was a really wonderful experience.

Quality of Experience

Transport

Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)

Bogotá

The market was incredible. So much to taste and see! Flowers galore as well as fruits and vegetables we had never seen before. Tasting along the way made it all so much fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Tejo Activity (Colombian Local Game)

Bogotá

We both agreed this was a fun way to start our trip. We went right after the airport and it got us into the local culture straight off.

Quality of Experience

Guides, Drivers and Staff

Transport

Tina was our tour planner and did a good job responding to our mini requests. Sometimes a little difficult to contact when we were in country and had a problem, but she was quick to resolve it once she jumped on our case. It was a new process for us doing only online reservations through Kim, Kim, but overall had a positive experience.

Caterina and her team were beyond amazing in helping make our trip to Italy amazing. Caterina helped with making our planned activities special and accommodated various changes until our itinerary was exactly as we wanted. She picked three amazing hotels for us, each not only located in prime areas of the city, but with welcoming staff and phenomenal rooms. Francesco, was our “on the ground” main contact who kept in touch with us daily to make sure we knew the plans for the following day along with the names and contact numbers of both the local guide we would be with and the drivers contact information. Any questions or concerns we had he responded to rapidly. He even helped us add a site to visit on our last full day in Bologna that was spectacular.

All the guides we had were knowledgeable, experienced, and friendly. Each guide was helpful and went above and beyond helping to make our stay in their city memorable . Allessia, our assistant in Venice, however, was truly spectacular. Her friendliness, clear joy in sharing her city and country with us, her going above and beyond with shuffling tour times around, helping us add a last minute tour (thanks also goes to Caterina and Francesco for that), and providing many food recommendations for Venice and Bologna made this trip one we will never forget. She even went so far as to send us a video clip she made for us on exactly how to get to a meet up point for the additional tour we added! I loved that she did not just help us get from one activity to another, but spent her time with us sharing both facts and history as well as personal anecdotes and ‘random’ cultural information like Italian gestures and their meanings.

If more stars were an option in reviewing our experience we would have given them. We look forward to a return visit to Italy so we can work with Catarina and her team again! I would not hesitate to also use KimKim for travel in other parts of the world given our experience in Italy.