Kimkim Trip Reviews

4.8
Based on 20,457 ratings
Read 20,457 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Exploring Santiago & Full Patagonia - Fantastic way to end 2023!
Patagonia | Dec 26 - Jan 5, 2024

Luis Angel
Luis Angel T.
Manhattan, NY | Reviewed on Jan 10, 2024
The planning and the coordination of the entire trip was excellent and without any issues. This is my first time using KimKim and it won't be my last! For the Full Patagonia Trip, I decided to go with a travel planner and agency because it requires a lot of logistics and coordination with agents and other companies in Chile and Argentina. Lorena, our travel expert, did a SUPERIOR job with the itinerary (11 days). During the planning phases of the trip (which began a year in advance),... Read more

The planning and the coordination of the entire trip was excellent and without any issues. This is my first time using KimKim and it won't be my last! For the Full Patagonia Trip, I decided to go with a travel planner and agency because it requires a lot of logistics and coordination with agents and other companies in Chile and Argentina. Lorena, our travel expert, did a SUPERIOR job with the itinerary (11 days). During the planning phases of the trip (which began a year in advance), Lorena listened to my requests, concerns, and my adventurous soul, and put together a stellar trip and experience. The final itinerary containing everything from drivers' names, tour companies, phone numbers, descriptions, meetings points was detailed and remarkable. I traveled with my best friend and we have returned with many great memories!!! THANK YOU!!!

In reference to the language, I speak Spanish; therefore, it was not difficult to communicate with people. However, many people speak English in Chile and Argentina. It will be helpful though to learn some basic Spanish words if you only speak English.

As soon as we arrived to Santiago, Chile, our driver, Alejandro (TURISMO MILODON) was waiting for us. He drove us to Hotel Ladera and we checked-in in the morning because we decided to pay for the previous night to have a secure early check-in. This is something I always do when arriving early morning to a hotel. Soledad "Sol" "Sole" was our Santiago City Tour that afternoon. Soledad and Alejandro (driver) provided a comfortable environment and gave us great information about Santiago. We walked around the city and visited many of the landmarks. Although I have visited Santiago in 2010, it was great to have those memories back. Soledad is a great guide tour--she is full of information. We have many conversations related to history, politics, religion, and the Chilean genealogy (DNA testing, etc.). Great job Soledad!!! Abrazos!!!

Visiting San Jose Volcano and Andes Mountains with Ando Andes was great. Thank you to Andres, Matias, and Laura. It was Laura's first day doing the trekking with Andres and she dis a GREAT JOB!!! I hope you get the job. Meeting other travelers from other parts of the World was a highlight as well. It was a small group and everyone was very friendly. Thank you for the surprise---- Andres and company organized a "picnic." There was wine, juice, water, olives, crackers, cheese, cookies... all was included! THANK YOU GUYS!!! ABRAZOS!

After Santiago, we began our Patagonia adventure. We took an early morning flight (5:45am) to Puerto Natales. Patagonia Planet was the transport in Puerto Natales. I can't remember the driver's name but he was providing historical information about the town--- very kind of him! Hotel Costaustralis --- AMAZING! The view from the room was to the bay and the mountains. The staff and the food (breakfast and dinner) was very good!!! There was a restaurant in Puerto Natales called EL BARCO (highly recommended)--great ASADOS AND FISH!!! The handcrafted beer (brewed on the premises) was very refreshing.

The hike to Torres del Paine National Park by W Circuit was out of this world. The team of guides: Ramiro, Seba, and Hector was gentle, friendly, and very professional. Once again, a small group and they were checking on everyone's safety because it is a very demanding hike and trekking (4 hours going up and 4 hours coming down). Once you get to the Base of Torres del Paine... you realized that it was worth it!!!

The transport from Puerto Natales to El Calafate, Argentina by Turismo Zaahj (Big comfortable A/C bus) was EXCELLENT. Funny and friendly drivers (there are 2 because they take turns), and the customer service provided at the El Calafate Station was superb. Ana at the front desk--THANK YOU FOR TAKING CARE OF MY ISSUE. I lost my passport and wallet on the bus. Kimkim and Ana from Turismo Zaahj located it and returned it to me. SO GRATEFUL FOR ALL YOUR ASSISTANCE!!! We had a driver, Joaquin, who went far and beyond chasing the bus when I told him about the passport and wallet. AGAIN--PLENTY OF GRATITUDE.

Perito Moreno Glacier Mini Trekking was an incredible experience. Thank you to all the staff at the base of the Glacier and for the shot of whiskey at the end of the path. What a lovely surprise!!! This experience is worth it!!! Once again, thank you to Lorena for accommodating my priorities for this trip. It worked perfectly! And the weather was just ideal. This activity was special because it was done on the 31st of December (last day of 2023). What a way to end the year!!!
There are plenty of bars and restaurants in El Calafate and you cannot go wrong with variety and quality of the food and the service.

Lastly, Ushuaia--- Tierra del Fuego and the End of the World. Lorena scheduled great activities. The trekking and canoeing in Tierra del Fuego National Park was so peaceful and meditative. We learned to appreciate this planet more and more!!! Thank you to Luis (driver), Juan and Carlos. The home cook meal at the end was a real surprise.... with wine and great company. Small group of friendly people. The beef stew with vegetables was so good!!! Great coffee too! Lorena thought about all these details. Isla de los Fuegos transport was very professional. Ushuaia is a lovely town. The Beagle Channel and Penguins tour was EXCELLENT. I was able to be close to the Penguins. We visited Glacier Martial and that was done independently---- another hike and trekking but we got to the base of the Glacier. Terrific experience!

Overall, this adventure has been a very rewarding one. We were able to do many physical activities that, despite our excellent body fitness, it also requires a different mind set. Letting go of insecurities, anxieties, and fears was part of the lesson. Recognizing the importance of mother Earth and how to preserve it for future generations was also an important aspect of the trip. This was fun, mystical, educational, meditative, mysterious, challenging--- austral and worth it!!!

Thank you LORENA for giving us this unforgettable adventure!!! We will be back!!!

Hotel Reviews
Hotel Costaustralis
Puerto Natales

Great location! Friendly staff and great restaurant/food.

Authenticity & Character
Speechless!!! Awesome
Location
Best location!
Staff
Attentive. Friendly. Professional.
Cleanliness & Comfort
Stellar!
Las Lengas Hotel
Ushuaia

Up in a hill with views of the entire port and the Glacier Le Martial. Modern, spacious, great rooms... huge comfortable double beds and pillows. Restaurant was great. Good breakfast and pizza! Friendly and professional staff. We were able to check-in immediately with no issues. Checking-out was very early in the morning and very fast.

Authenticity & Character
Modern. Comfortable.
Location
Safe area! The entire town is great for walking (if you like to walk). Taxis are not expensive and the hotel call them for you.
Staff
Very professional and helpful.
Cleanliness & Comfort
Hosteria Kau Kaleshen
Gdor. Gregores 1256, Z9405 El Calafate, Santa Cruz, Argentina

Lovely place. Cabin-like rooms with a great garden to hang out when very sunny. Alan and Leo at the front desk---thank you for all your assistance and customer care. The breakfast was served on-time and very good.

Authenticity & Character
Very representative of the area.
Location
Block away from Ave. Libertador (main street)--- restaurants, shops, bars, police station, etc. Near Lago Argentino... great walk around town.
Staff
Alan and Leo--- you are the best!!!
Cleanliness & Comfort
Hotel Ladera
Providencia

Great Hotel. Love the infinity pool! The room was spacious and very modern. Great customer service. Thank you.

Authenticity & Character
Modern. Friendly staff!
Location
Safe. Good restaurants in the area. Close to public transportation.
Staff
Friendly!
Cleanliness & Comfort
Activity Reviews
Perito Moreno Glacier Mini-trekking
Perito Moreno Glacier Mini-trekking
El Calafate

The highlight of the trip. Great coordination with the ferry and the guides waiting for us at the base of the Glacier. A great team is awaiting for us to show us how to walk on ice!!! Unbelievable experience provided by Hielo y Aventura.

Quality of Experience
Food
We went with our own lunch. Lockers available for backpacks. Coffee and Tea was available at the end of the mini trekking. We had whiskey too.
Guides, Drivers and Staff
Transport
Beagle Channel & Penguins
Beagle Channel & Penguins
Ushuaia

Once again, it is all about recognizing the beauty around us and preserving nature and saving mother Earth. Lovely and friendly Penguins---who knew!!! LOL

Quality of Experience
Guides, Drivers and Staff
Transport
Trekking & Canoeing in Tierra del Fuego National Park
Trekking & Canoeing in Tierra del Fuego National Park
Ushuaia

Emerging yourself in nature and thousands of years old rocks.

Quality of Experience
Food
The beef stew with vegetables , wine, coffee and the end was a lovely surprise.
Guides, Drivers and Staff
Transport
Base Torres Hike
Base Torres Hike
Patagonia

The most challenging adventure. Meeting people on the way and emerging yourself in nature.

Quality of Experience
Food
We bought our own lunch.
Guides, Drivers and Staff
Ramiro, Seba, and Hector. Hard to believe you do this 4-5 times a week. You are the greatest!
Transport
W Circuit -- Was good. The bus can be a bit bigger.
San José Volcano & Andes Mountains
San José Volcano & Andes Mountains
Santiago

BEAUTIFUL LAND

Quality of Experience
Food
At the end of the adventure, they set up a picnic table with wine, juice, fruits, nuts, cookies, ham, cheese, olives, crackers.... LOVELY
Guides, Drivers and Staff
Andres, Matias, Laura--- from Ando Andes. Great and professional loving people!
Transport
Santiago City Tour
Santiago City Tour
Santiago

Soledad was a great tour guide. Alejandro (driver) was also great with his historical comments.

Quality of Experience
Guides, Drivers and Staff
Soledad and Leonardo!!!! You are the best.
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 11, 2024

Wow... thanks, Luis! Your detailed review makes me want to travel to Patagonia right now!!
I know this trip meant a lot to you, and it is fantastic to learn that it exceeded expectations. Patagonia is beautiful, both the people and the nature, and you were able to experience lots of it. I have passed along your kind words to all the providers, and I will be waiting to help you plan your next adventure in South America.
All the best,
Lorena

What an amazing time we had in London!
England | Jan 2 - Jan 8, 2024

Robyn
Robyn B.
Canada | Reviewed on Jan 10, 2024
What an amazing time we had!
I asked Kat to help me organize a surprise 16th bday trip for my daughter and I gave her a wish list of places my daughter wanted to see/things she wanted to do.
Kat organized our trip so we made the most of our time. Her suggestions for a walking tour of Roman ruins on London was really good. Kevin, our guide, knew so much history. We also took a car trip to see Hampton court and Blenheim castles with David and he was also so knowledgeable.
I am so happy with...
Read more

What an amazing time we had!
I asked Kat to help me organize a surprise 16th bday trip for my daughter and I gave her a wish list of places my daughter wanted to see/things she wanted to do.
Kat organized our trip so we made the most of our time. Her suggestions for a walking tour of Roman ruins on London was really good. Kevin, our guide, knew so much history. We also took a car trip to see Hampton court and Blenheim castles with David and he was also so knowledgeable.
I am so happy with the trip Kat planned. I thank her from the bottom of my heart.
Robyn

Activity Reviews
Hampton Court and Blenheim Palace PrivateTour
Hampton Court and Blenheim Palace PrivateTour
London
Quality of Experience
I
Guides, Drivers and Staff
Transport
Roman London Private Walking Tour
Roman London Private Walking Tour
London
Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Tour to Bath and Windsor Castle
Private Day Tour to Bath and Windsor Castle
London
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jan 11, 2024

Dear Robyn,

I'm delighted to hear that you and your daughter enjoyed the surprise 16th birthday trip! It was my pleasure to organize your travel based on your amazing and thoughtful wish list!
Your kind words mean a lot, and I'm thankful for the opportunity to contribute to your memorable experience.

Warmest regards,
Kat

The perfect way to experience Marrakech and Southern Morocco
Morocco | Jan 2 - Jan 8, 2024

Jenny
Jenny N.
United Kingdom | Reviewed on Jan 10, 2024
Wow! How do you sum up 7 days of adventure in a few sentences? This was our first time to Morocco and I was travelling with my older father. Sharon and the team couldn't have been better in organising a trip that was tailored to both of our interests and abilities. We felt like we really saw and experienced Southern Morocco in ways that wouldn't have been possible on our own. From women's craft collectives in the Atlas Mountains, to 16th century architectural marvels, incredible food,... Read more

Wow! How do you sum up 7 days of adventure in a few sentences? This was our first time to Morocco and I was travelling with my older father. Sharon and the team couldn't have been better in organising a trip that was tailored to both of our interests and abilities. We felt like we really saw and experienced Southern Morocco in ways that wouldn't have been possible on our own. From women's craft collectives in the Atlas Mountains, to 16th century architectural marvels, incredible food, watching the sun rise from the top of a sand dune in the Sahara desert, visiting a musician's village and having a private concert, seeing the stunningly beautiful Ben Yousef Madrassa up close... We met so many wonderful local people only too happy to welcome us and share a bit of themselves and their country with us. Special thanks must go to our guide and tour manager, Jamal. Patient, kind, caring, knowledgeable, hilarious and unflappable - our trip wouldn't have been the same without him. Thanks too to all of the local guides we met - you were all amazing! I know this is the start of many future visits to this amazing country. See you again soon, Morocco...

Hotel Reviews
Kasbah Itrane Tamnougalt
Tamnougalt

Totally lovely. Not the fanciest, but def the most authentic accommodation of our visit. Food was the best on our 7 day trip. Quiet, clean and beautiful grounds - we didn't want to leave. Thanks so much for having us!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chez Ichou
Dades Gorge

While the staff are lovely and the rooms comfortable, this is not the hotel for you if you're light sleeper. Positioned on a main road, there's a lot of road noise. Also the room doors have heavy metal bolt closures on them that aren't easy to use. So guests do a lot of door slamming and metal grinding trying to get in and out of their rooms. The hotel is a central open atrium style with tiles, so all internal noise is captured - including people just speaking in their rooms. Even with ear plugs, it wasn't a restful evening. The bathroom was dirty when I arrived - with food and hair on the floor. Be sure to ask for the price of wine if offered to you with dinner. We were charged 400 dirhams (approx USD$40) for the bottle (our mistake though).

Authenticity & Character
Location
On a well used main road - a lot of constant traffic noise.
Staff
Cleanliness & Comfort
Bathroom floor dirty with food and hair on the floor. Bed and main room comfortable, clean and warm. Very noisy door design - heavy bolts with double doors on each room. Difficult to close/use, so lots of noise from guests entering/exiting their rooms. Staff hadn't switched on main lights by the time breakfast started, so had to use phone torch to get down the flights of stairs to the dining room for breakfast.
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Jan 15, 2024

Hi Jenny,

Thank you for the fabulous review. We are thrilled that your trip to Morocco beat your expectations and that you had an amazing time with Jamal. We agree that he is awesome and we are super happy to have him on our team! We look forward to hosting you on your future visits to our wonderful country!!

Thanks for trusting us with you trip!
Sharon, Jamal, and the rest of the Morocco Immersion family

Amazing trip! Argentina and Chile
Argentina | Dec 15 - Dec 29, 2023

Heather
Heather A.
Germany | Reviewed on Jan 10, 2024

Amazing trip! Guides Florencia in Buenos Aires, Rami in Salta/Jujuy and Nicolas in San Pedro de Atacama were absolutely fantastic. We had a trip of wonderful contrasts - city, jungles, mountains and desert- once in a lifetime!

Local specialist: Claudia Salvato
Claudia
Claudia Salvato
Local specialist in Buenos Aires | Replied on Jan 11, 2024

Hola Heather,
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your trip, and we're delighted to have been a part of making it special for you!!
It was a pleasure assisting you with your journey ;)
Best wishes,
Claudia

Christina and Mathia were extremely helpful. ...
Norway | Dec 28 - Jan 4, 2024

Christa
Christa C.
Chicago, IL | Reviewed on Jan 10, 2024
Christina and Mathia were extremely helpful. Everything was amazing! The apartment in Aurland on the fjord was incredible. We were on the water and the view was breathtaking. We also truly enjoyed our experience at the GLOD Aurora Domes. We saw the Northern lights all 3 nights, loved the dog sledding and the reindeer sledding. A truly incredible experience! Thank you! Read more

Christina and Mathia were extremely helpful. Everything was amazing! The apartment in Aurland on the fjord was incredible. We were on the water and the view was breathtaking. We also truly enjoyed our experience at the GLOD Aurora Domes. We saw the Northern lights all 3 nights, loved the dog sledding and the reindeer sledding. A truly incredible experience! Thank you!

Hotel Reviews
Wangen Apartments by Flåmsbrygga
Aurland

Cute apartment with spectacular view!! We were there over the winter holidays and the restaurants were not open, but the grocery store was a 1 minute walk from the apartment. Highly recommend!

Authenticity & Character
Location
The view
Cleanliness & Comfort
GLØD Aurora Canvas Dome
Alta

Very cozy! A great experience!

Authenticity & Character
A different experience compared to your regular hotel room.
Location
Staff
Very helpful with making phone calls and reservations.
Cleanliness & Comfort
Coffee in bed!
Activity Review
Snowshoe to Stegastein Viewpoint
Snowshoe to Stegastein Viewpoint
Norway

A nice experience. Amazing views, but a little short.

Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Jan 12, 2024

Hi Christa,
Thank you so much for sharing your experience of your visit to Norway. And for sharing these amazing pictures!! It is so awesome that you got to experience the Northern lights all three nights up north! It was a pleasure planning with you! All the best for the new year.
Christina

All the guides, activities, and hotels were a...
Costa Rica | Dec 23 - Jan 3, 2024

L
Livia C.
Belgium | Reviewed on Jan 10, 2024
All the guides, activities, and hotels were all great and i had no issues at all with anything! The last day we had realised we had no hotel for the last night and kimkim (or bryan) so easy i’ll booked us a hotel and it was just wonderfull 11/10. Read more

All the guides, activities, and hotels were all great and i had no issues at all with anything! The last day we had realised we had no hotel for the last night and kimkim (or bryan) so easy i’ll booked us a hotel and it was just wonderfull 11/10.

Activity Review
Doka Coffee Tour
Doka Coffee Tour
Costa Rica

The woman who gave us the tour was wonderful and so polite and energetic the whole tour through! we had not any extra change on us so unfortunately we couldn’t give a tip which is why i am writing this review. Fantastic place loved it.

Quality of Experience
oop
Guides, Drivers and Staff
The tour guide.
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 10, 2024

Hola Livia,

I'm delighted to hear that you had a fantastic experience with our guides, activities, and hotels! I'm also glad that we could smoothly arrange a hotel for your last night, and you found it wonderful. We appreciate your positive review!

Whenever you're ready for your next Costa Rican adventure, feel free to get in touch. We're here to help you plan another incredible journey.

Pura Vida! 🌿🦥
Bryan

Robbi is amazing!
Croatia | Dec 18 - Dec 22, 2023

Mengean
Mengean L.
Singapore | Reviewed on Jan 10, 2024
Robbi helped us with everything. Besides planning and make bookings needed for entire journey - he was a great driver , travel guide (planning the room stays, beds, luggages, car pick ups....), definitely a .walking history book and definitely a great food guide ! He even recommended the correct medication for us, when daddy had a recurrent nerve pain. We had a great time , exploring and hearing about the history of the coastal sites from Zagreb, Zadar, Plitvice, Split, Ston to Dubrovnik.... Read more

Robbi helped us with everything. Besides planning and make bookings needed for entire journey - he was a great driver , travel guide (planning the room stays, beds, luggages, car pick ups....), definitely a .walking history book and definitely a great food guide ! He even recommended the correct medication for us, when daddy had a recurrent nerve pain.

We had a great time , exploring and hearing about the history of the coastal sites from Zagreb, Zadar, Plitvice, Split, Ston to Dubrovnik. Although we designed the trip such that it is a touch and go... we certainly received a full download of how Croatia came about. And not to forget, we had great food at the selected restaurants and local food/snacks! We loved the hotel at Zadar!

Thank you Robbi!! We could not have had such a perfect trip!! Thank you for the perfect planning and execution !!

Hotel Reviews
Hotel Marul
Split
Authenticity & Character
Nothing impressionable and looked basic. But we are told this is most convenient for luggage loading. We are thankful it opened just for us as we r there off peak.
Location
Staff
Cleanliness & Comfort
Did not like the mirror facing the head of the bed.
Hotel Central
Zagreb
Authenticity & Character
Nothing impressionable
Location
Cleanliness & Comfort
Was great space for three beds
Hotel Adria
Dubrovnik
Authenticity & Character
Food at restaurant is not great
Location
Staff
Cleanliness & Comfort
Teatro Verdi Boutique Hotel
Zadar

Excellent in outfitting and service !!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jan 10, 2024

Hi Ean,
thank you very much for your kind words. It was a pleasure meeting you and your family and to spend some time with you.
I am very happy to hear you liked Croatia and that you liked the trip we did in spite limited amount of time.
Many regards from Croatia!
Best
Robi

Planning with Erin was such a pleasure
Patagonia | Dec 26 - Dec 31, 2023

K
Kalisha S.
United Kingdom | Reviewed on Jan 10, 2024

Erin helped us to plan our trip to Patagonia, specifically the W trek (with a few add ons), but she had an absolute wealth of knowledge to support us with all our other queries. She wasn't short on ideas and suggestions to make the trip unique and tailored to us. She went above and beyond to find options for us as vegans and celebrating our honeymoon and a birthday. She always responded promptly and with so much detail and enthusiasm. It was such a joy, thank you!

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Jan 17, 2024

Aww thanks Kalisha, was also a joy planning with you! Thank you for all of the great feedback as well, I'm sure our future vegan travelers will be even more prepared thanks to you both. Maybe see you back in Pucon someday!

Best,
Erin

Vietnam out of crowd
Vietnam | Dec 28 - Jan 7, 2024

elisa
elisa c.
Italy | Reviewed on Jan 10, 2024
Our tour specialist Long has been always present and available to support and help.
He is a very reliable tour specially and I would definitely recommend him.
During our trip we met different drivers and guides: all have been always on time and extremely kind with us.
Despite some challenges with communications (one of our tour guide was not really able to speak english properly) we had the opportunity to discover a wonderul country.
Read more

Our tour specialist Long has been always present and available to support and help.
He is a very reliable tour specially and I would definitely recommend him.
During our trip we met different drivers and guides: all have been always on time and extremely kind with us.
Despite some challenges with communications (one of our tour guide was not really able to speak english properly) we had the opportunity to discover a wonderul country.

Hotel Reviews
Silk Path Grand Resort & Spa Sapa
Lao Cai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Myst Dong Khoi
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Sinfonía del Rey Hotel & Spa
Hanoi
Authenticity & Character
Location
Staff
Basic or not sufficient english
Cleanliness & Comfort
Legacy Mekong ( Formerly Azerai Can Tho Resort)
Cần Thơ
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stellar of the Seas
quảng ninh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Cai Rang Floating Market
Visit Cai Rang Floating Market
Can Tho
Quality of Experience
Food
Guides, Drivers and Staff
Transport
The boat we used for the cruise was very very basic considering what we paid
A Peaceful Life Along The Mekong Delta from Legacy
A Peaceful Life Along The Mekong Delta from Legacy
Can Tho

The resort provided a top notch activity. Great great experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover the Mekong Delta (Ben Tre and Can Tho)
Discover the Mekong Delta (Ben Tre and Can Tho)
Vietnam
Quality of Experience
The overall experience was nice despite we felt it extremely touristic. We were not able to enjoy it at 100% as our guide was not able to communicate with us in english.
Food
Guides, Drivers and Staff
Tour guide should speak at least a basic but understandable english
Transport
Beautiful Morning in Halong Bay  (Stellar of the Seas)
Beautiful Morning in Halong Bay (Stellar of the Seas)
Ha Long Bay

We enjoyed the thai chi session but it really was too much short

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa
Quality of Experience
Food
Average quality of food. Vietnam offers a lot more than that.
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa

Nice but short walk. Not much to see, just a nice waterfall.

Quality of Experience
Guides, Drivers and Staff
Transport
Discovery Halong Bay – Lan Ha Bay (Stellar Of The Seas)
Discovery Halong Bay – Lan Ha Bay (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Staff was great. Ha Long Bay is really packed by hundreds of boats, though.
Food
Guides, Drivers and Staff
Transport
New Year Countdown by Silk Path Grand Sapa
New Year Countdown by Silk Path Grand Sapa
Sapa

Extremely sad party we left before midnight. I think the hotel is not really prepared for such initiatives

Quality of Experience
New Year Charms by Silk Path Grand Sapa
New Year Charms by Silk Path Grand Sapa
Sapa

Terrible experience. Staff was not prepare to handle the NYE. Food was average. The mood of the dinner was quite sad.

Quality of Experience
Food
 Ba Vi Eco Tour - Visit the Countryside of Hanoi
Ba Vi Eco Tour - Visit the Countryside of Hanoi
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jan 11, 2024

Dear Elisa,
Thanks so much for your review! We’re really glad to know that you and your husband enjoyed your holiday in our country generally. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.
My very best,
Long

Fantastic last minute trip.
Ecuador | Jan 1 - Jan 8, 2024

Carol
Carol F.
Denver, CO | Reviewed on Jan 10, 2024
I asked Tamer to put a week long trip together for my 17 year old son and me , about 8 days in advance, just before Christmas. In a few days, he put together a fantastic trip. He was in regular contact with me from the start. The first day in Quito was on our own since we arrived so late. Then Otavalo, Cotopaxi, Quilotoa Lagoon, Banos, the Amazon Basin and a stop at hot springs on the way back. Activities included hiking in the Andes. an adventure park, hiking in the Amazon Basin, lots of... Read more

I asked Tamer to put a week long trip together for my 17 year old son and me , about 8 days in advance, just before Christmas. In a few days, he put together a fantastic trip. He was in regular contact with me from the start. The first day in Quito was on our own since we arrived so late. Then Otavalo, Cotopaxi, Quilotoa Lagoon, Banos, the Amazon Basin and a stop at hot springs on the way back. Activities included hiking in the Andes. an adventure park, hiking in the Amazon Basin, lots of great sightseeing. Our driver and guide, Sebastian Carrera, spoke excellent English and was very knowledgeable about Ecuador’s geography, history, flora and fauna. He was very personable, respectful, interesting and kind. Loved it all and so did my son.

Hotel Reviews
Hacienda El Porvenir
Machachi

I loved the incredible atmosphere at the hacienda. We had great views of Cotopaxi once the rains cleared. The room was small but nice. The living room was so comfortable, with a nice fireplace and comfy couches. I had a very relaxing massage. The food was great and the staff welcoming, providing an interesting history of the place.

Authenticity & Character
Location
Near Cotopaxi
Staff
Cleanliness & Comfort
Ikala Quito Hotel
Quito

Great location, large, clean rooms with interesting decor and comfortable beds. The breakfast and dinner were good. Helpful, friendly staff with good English.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on Jan 11, 2024

Dear Carol,
Thank you so much for your review and your kind words, it makes us incredibly happy here at Kimkim to know how much you enjoyed your trip to Ecuador and that everything went exactly as was swiftly planned :) Your feedback is so valuable to our future fellow travelers who might be considering taking a trip to this beautiful country. Indeed, Carol, you as well were a very flexible traveler and you deserved with Liam a unique experience, I'm glad Sebastian and I have fulfilled :)
I hope to plan more adventures for you and Liam in the region soon.
Best,
Tamer

Most amazing French Riviera trip with 4 locations in 10 days!!
France | Dec 30 - Jan 9, 2024

D
Dhritiman D.
Pleasanton, CA | Reviewed on Jan 10, 2024
We had the most amazing trip of the French Riviera thanks to Kimkim team and especially Sarah. Everything from hotel bookings, to car rental, 5-6 trips to various historic locations, food/walking tours, winery/olive oil tasting and tips and adivce were planned flawlessly. Most importantly, Sarah kept helping us with adjustments to the trip based on changes in weather (rain/wind) etc. so were able to enjoy every single day. The choice of hotel locations was very thoughful and we were... Read more

We had the most amazing trip of the French Riviera thanks to Kimkim team and especially Sarah. Everything from hotel bookings, to car rental, 5-6 trips to various historic locations, food/walking tours, winery/olive oil tasting and tips and adivce were planned flawlessly.

Most importantly, Sarah kept helping us with adjustments to the trip based on changes in weather (rain/wind) etc. so were able to enjoy every single day. The choice of hotel locations was very thoughful and we were always close to transportation and food. the plan included driving directions, local events (like Christmas markets etc) - it just made our trip hassle free and truly memorable!

Hotel Reviews
Hotel de Cambis
Avignon
Hôtel Capucines
Sheraton Nice Airport
Le Mas des Tourterelles
Palais Saleya Boutique Hôtel
Nice
Local specialist: Sarah Metrat
Sarah
Sarah Metrat
Local specialist in Lyon | Replied on Jan 11, 2024
Hi Dhritiman! Thanks so much for this amazing review. I'm really glad to see that we've managed to help you enjoy this fantastic winter trip. It's another way to discover the French Riviera, with a different atmosphere, a bit slower than usual, but with the right tips and addresses, you can still have a great time! My team and I were delighted to assist you, and we can't wait to organize your next trip! We also operate in the UK, so don't hesitate to reach out if you need any assistance... Read more

Hi Dhritiman!

Thanks so much for this amazing review. I'm really glad to see that we've managed to help you enjoy this fantastic winter trip. It's another way to discover the French Riviera, with a different atmosphere, a bit slower than usual, but with the right tips and addresses, you can still have a great time! My team and I were delighted to assist you, and we can't wait to organize your next trip! We also operate in the UK, so don't hesitate to reach out if you need any assistance there! If you have some pictures to share, that would be amazing, send me a message so I can see your family in action ;)

Thanks again to the 4 of you for your trust!
Sarah & The High Point Holidays Team

Perfect blend of planned and unplanned for us
Thailand | Dec 26 - Jan 9, 2024

Karen
Karen P.
Chicago, IL | Reviewed on Jan 10, 2024
We've never worked with a travel agent before, because we were put off by the perceived lack of flexibility and the "one size fits all" feel of what was proposed by the few we talked to. KimKim allowed us to have the perfect blend of planned/unplanned and self-directed vs guided experiences. I also liked being able to plan the trip "asynchronously" -- we gave feedback at night, had a response in the morning, made adjustments and iterated until we had a plan we were super excited about. We... Read more

We've never worked with a travel agent before, because we were put off by the perceived lack of flexibility and the "one size fits all" feel of what was proposed by the few we talked to. KimKim allowed us to have the perfect blend of planned/unplanned and self-directed vs guided experiences. I also liked being able to plan the trip "asynchronously" -- we gave feedback at night, had a response in the morning, made adjustments and iterated until we had a plan we were super excited about. We appreciated Hien's great suggestions for the Malaysia portion of our trip, and best of all, great "real time" support when we were on the ground. Thank you!

Hotel Reviews
EQ Kuala Lumpur
Kuala Lumpur

What views!! Petronas Towers and KLCC park views were a win. Great location, easy to walk to a few good restaurants and the gigantic, popular Pavillion mall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Bua Tower Club
Bangkok
Authenticity & Character
The personality here is "fancy". Unlike other upscale hotels we visited, we felt we could have been anywhere in the world at this hotel.
Location
I loved the river views but walking to dinner, it felt like this was the dirtiest part of the city. Disclosure: we weren't there long so didn't explore much (and not at all during daytime.)
Staff
Cleanliness & Comfort
Very comfortable, large rooms.
Casa Del Rio Hotel Melaka

We enjoyed our two nights here. The staff was terrific, and the location was great. Overall, the hotel doesn't have the more "modern" feel that I like, but the amenities and service were great. Hotel is very well kept up. Note, this would not be a great hotel for people with mobility challenges. There were stairs between bedroom and bathroom, and another random grade change between hallway and bathroom (perfect for tripping over!)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SO/ Bangkok
Bangkok

This hotel bills itself as a place for "affordable luxury". I would call it "accessible luxury" because it felt so comfortable and welcoming -- not stuffy, not full of all the same kind of people. I also loved the location, near Lumphini Park (where we rode the hotel's free bikes.) It was relatively quiet while still being easy to get around. (We took the metro to Wat Pho, for example.) Breakfast buffet was second-to-none.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 11, 2024

Dear Karen,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

Thank you again for choosing our company and we hope to see you again!
With My best regards,
Hien

Morocco is Amazing!!
Morocco | Dec 23 - Jan 5, 2024

Allison
Allison H.
Hong Kong SAR China | Reviewed on Jan 10, 2024
I had the most amazing trip to Morocco! Thank you Kimkim for organising such an incredible experience for me! My fabulous driver, Mouad, made my trip the most incredible experience! He went above and beyond to make sure that I had the best experience in Morocco. Mouad was very punctual and professional. He took the time to ask about what I was interested in seeing and experiencing in Morocco, he then tailored my trip to suit my interests, I have never experienced this with any other... Read more

I had the most amazing trip to Morocco! Thank you Kimkim for organising such an incredible experience for me!

My fabulous driver, Mouad, made my trip the most incredible experience! He went above and beyond to make sure that I had the best experience in Morocco. Mouad was very punctual and professional. He took the time to ask about what I was interested in seeing and experiencing in Morocco, he then tailored my trip to suit my interests, I have never experienced this with any other travel companies. Mouad recommended great restaurants and shops for the items I wanted to buy, he even took me to the best places to buy dates, Argan oil and spices! I was so impressed with his kindness and generosity, he is truly a gem of Morocco! Mouad was more then just a driver, he was also a tour guide. He was so knowledgable about his country and shared many details throughout the trip. Thank you Mouad for making this a truly unforgettable trip!
The highlights of my trip were the many amazing mosques, Chefchaouen for Christmas eve/day, the high atlas mountains and the amazing desert! I loved the desert!
Thanks so much to Hakim who was my guide in Fes. It was such a memorable experience to visit the medina and the best tea maker in Morocco. The oldest tanery in the world was such a cool place to visit, as well as the oldest university. I was so impressed with Hakim's knowledge of Morocco.
I loved staying in the Riads of Morocco. They were all so unique and cozy. It was so interesting to stay in the medina in Marrakesh and to explore the streets of the city. All the Riads I stayed in were very conveniently located to all the sights of the areas.
I'd like to send a big thank you to Hamid and Majid as well! My trip was very organised and planned out perfectly!

Hotel Reviews
Hotel Odyssee Center
Casablanca

Lovely staff! Convenient location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Maison Du Sud
Essaouira

So cute! This Riad has 2 floors in each room, very comfortable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nesma Suites & SPA
Medina, Marrakech

Very comfortable with an excellent spa!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Oasis Camp Merzouga
Taouz

An incredible experience to camp in the desert! Very clean and lovely hot shower! Thank you Omar!!

Authenticity & Character
Location
In the heart of the desert! Amazing!
Staff
Cleanliness & Comfort
Dar Laman
Chefchaouen

Amazing roof top and outstanding breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Xaluca Dades
Boumalne

Amazing view and pool! Nice bar

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Mohayut
Merzouga

Amazing view of the city!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Dar Dar
Rabat

Stunning and cozy rooftop!

Authenticity & Character
Location
In the heart of the medina!
Staff
Cleanliness & Comfort
Very clean
Activity Reviews
 Erg Chebbi – Tinejdad – Todra Gorges – Tinerir – Dades Gorge( 4 Hours)
Erg Chebbi – Tinejdad – Todra Gorges – Tinerir – Dades Gorge( 4 Hours)
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

I loved the campfire and the drums performance!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Blue City
Explore the Blue City
Chefchaouen

Such a cool city!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Casablanca
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Fes, Volubilis & Meknes
Transfer to Fes, Volubilis & Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga – Erg Chebbi ( Transfer By Camel Or 4×4)
Merzouga – Erg Chebbi ( Transfer By Camel Or 4×4)
Morocco

This was the most amazing experience! The desert is incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fez – Ifrane – Azrou – Mildelt – Errachidia – Merzouga ( 7 Hours Drive).
Fez – Ifrane – Azrou – Mildelt – Errachidia – Merzouga ( 7 Hours Drive).
Morocco

My driver was very knowledgable. He took me to a wonderful place for lunch! Thank you!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dades  Gorge – Ouarzazate – Ait Benhaddou – Telouet – Marrakech (  5 Hour Drive)
Dades Gorge – Ouarzazate – Ait Benhaddou – Telouet – Marrakech ( 5 Hour Drive)
Morocco

My driver was amazing, he stopped along the way for wonderful photo opportunities!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech – Visit Of The City ( No Drive).
Marrakech – Visit Of The City ( No Drive).
Morocco

Very interesting to learn so much about the Medina and the history of Morocco.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Essaouira – Oualidia – Casablanca ( 5 Hour Drive)
Essaouira – Oualidia – Casablanca ( 5 Hour Drive)
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
  Hammam  Spa  & Massage in Marrakech   3 PM Session
Hammam Spa & Massage in Marrakech 3 PM Session
Marrakesh

Amazing massage!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes
Quality of Experience
Visiting the tea maker, the tannery and Medina!
Guides, Drivers and Staff
Hakim was an excellent guide!
Transport
Marrakech – Essaouira ( 2 Hours And A Half Drive)
Marrakech – Essaouira ( 2 Hours And A Half Drive)
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Casablanca – Rabat ( 1 Hour Drive).*Driving Times Don’t Include The Various Stops Along The Way
Casablanca – Rabat ( 1 Hour Drive).*Driving Times Don’t Include The Various Stops Along The Way
Morocco
Quality of Experience
Food
Best breakfast ever! Thank you Mouad!
Guides, Drivers and Staff
The driver was amazing!
Transport
Very clean and comfortable!
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Jan 10, 2024
Hi Allison,
Thank you so much for taking the time to share your fantastic experience with us through kimkim! We're thrilled to hear that your vacation in Morocco with our guide, Mouad, was incredible.
Mouad is an exceptional guide, and we're delighted that his knowledge, attentiveness, and passion for sharing the culture and beauty of Morocco added value to your trip. It's lovely to know that he was able to cater to your needs and make your adventures even more fulfilling. I am so glad that...
Read more

Hi Allison,
Thank you so much for taking the time to share your fantastic experience with us through kimkim! We're thrilled to hear that your vacation in Morocco with our guide, Mouad, was incredible.
Mouad is an exceptional guide, and we're delighted that his knowledge, attentiveness, and passion for sharing the culture and beauty of Morocco added value to your trip. It's lovely to know that he was able to cater to your needs and make your adventures even more fulfilling. I am so glad that your guide in Fes Hakim was very knowledgeable. To hear that you appreciated the little touches, such as the tea maker away, to immerse in our culture. It makes us very proud of Hakim.
We can't wait to welcome you back for another incredible journey through the remaining wonders of Morocco with Mouad as your guide/driver. Please don't hesitate to reach out whenever you're ready to plan your next adventure. We'll be more than happy to assist you in creating another unforgettable experience.
Thank you again for choosing us, and we look forward to seeing you explore more of Morocco soon!
Best,
Majid

Arenal-Monteverde-Quepos
Costa Rica | Dec 18 - Dec 27, 2023

M
Michael N.
Seattle, WA | Reviewed on Jan 10, 2024
1. Enjoyed Arenal. Mau was an exceptional guide and we enjoyed spending extra time with him birdwatching. We added the 1968 trail and the waterfall to your itinerary.
2. Enjoyed Monteverde. Andre was even better! We spent most of the day with him and definitely got our money's worth. Selvatura was also a hit.
3. Enjoyed Quepos. Manuel Antonio was crowded due to the holiday, but we saw a lot with Andre (a different Andre!). The kayaking was fun, but the snorkeling was subpar- didn't...
Read more

1. Enjoyed Arenal. Mau was an exceptional guide and we enjoyed spending extra time with him birdwatching. We added the 1968 trail and the waterfall to your itinerary.
2. Enjoyed Monteverde. Andre was even better! We spent most of the day with him and definitely got our money's worth. Selvatura was also a hit.
3. Enjoyed Quepos. Manuel Antonio was crowded due to the holiday, but we saw a lot with Andre (a different Andre!). The kayaking was fun, but the snorkeling was subpar- didn't provide fins, so we couldn't really get deep, and the reef we dove was pretty bare. As we were finishing, another hundred snorkelers jumped off another boat into our area.

All the rooms had great views, the breakfast services were wonderful, and all the pickups for our activities worked perfectly. Couldn't imagine how the trip could have gone smoother.

Thanks!

Hotel Reviews
Studio Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Birdwatching in Arenal Mundo Aventura Park
Birdwatching in Arenal Mundo Aventura Park
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Río Peñas Blancas Safari Float Experience
Río Peñas Blancas Safari Float Experience
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 10, 2024

Hola Michael,

Thank you for sharing your fantastic experience!

I'm delighted to hear you enjoyed Arenal, Monteverde, and Quepos. We appreciate your feedback on the activities and are thrilled the trip went smoothly. Looking forward to welcoming you back for more adventures!

Pura Vida!🌿🦥
Bryan

One of our favorite trips so far! Iceland was incredible!
Iceland | Dec 26 - Jan 3, 2024

Tamara
Tamara M.
Glenview, IL | Reviewed on Jan 10, 2024
We used KimKim to plan an itinerary for us to explore Iceland this winter. The trip was myself, my husband and our 18 year old daughter. We had a fabulous time! Our daughter said it was one of the best trips we have ever taken! We had a car reserved and itinerary/route mapped out for us with hotels booked and appropriate tours/adventures booked for us. The directions on how to pick up our car, links to google maps to all destinations and information on locations were easy to use and... Read more

We used KimKim to plan an itinerary for us to explore Iceland this winter. The trip was myself, my husband and our 18 year old daughter. We had a fabulous time! Our daughter said it was one of the best trips we have ever taken!

We had a car reserved and itinerary/route mapped out for us with hotels booked and appropriate tours/adventures booked for us.

The directions on how to pick up our car, links to google maps to all destinations and information on locations were easy to use and helpful.

All of our adventures that were booked were terrific…food tour, Silfra snorkeling, Golden circle tour, Bubble hotel, ice cave, into the glacier tour, various lagoons and more!

We had a couple small changes during our trip and our travel guide, Migle, was very responsive via What’s App. (Elisa was on maternity leave). The weather deteriorated before our last night in the south and we decided to head back to Reykjavik instead of risk driving in a storm the following day (or being stuck). It worked out fine and we enjoyed an extra night in Reykjavik complete with NYE fireworks!

We were blown away by the beauty of Iceland and can not wait to go back!

Hotel Reviews
Hótel Egilsen
Stykkishólmur

Loved this quaint hotel. Breakfast was delicious!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ísland – Spa & Wellness Hotel
Reykjavík

It was a bit removed from the city center. The spa was a nice option. The staff wasn’t very helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Iceland
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland
Into the Glacier
Into the Glacier
Iceland
The Secret Lagoon
The Secret Lagoon
Iceland
Reykjavík Food Walk
Reykjavík Food Walk
Iceland
Bubble Hotel with Golden Circle tour
Bubble Hotel with Golden Circle tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elisa Guðlaug Snæland Bjarkardóttir

Kenya - a trip of a lifetime
Kenya | Jan 1 - Jan 6, 2024

Dylan
Dylan N.
the United Arab Emirates | Reviewed on Jan 10, 2024
My 2nd time in the Maasai Mara and every time it just gets better & better. Our local specialist, Nicolas, was exceptional. His knowledge of the country, the Maasai Mara, the wild life was top notch. He also had a great attention to detail to make our trip a memorable one.
We managed to see so much wild life it felt we were in a Netflix nature documentary at times.
The accommodation recommended was perfect, from tents on the river over looking hippos and crocodiles, to the food and...
Read more

My 2nd time in the Maasai Mara and every time it just gets better & better. Our local specialist, Nicolas, was exceptional. His knowledge of the country, the Maasai Mara, the wild life was top notch. He also had a great attention to detail to make our trip a memorable one.
We managed to see so much wild life it felt we were in a Netflix nature documentary at times.
The accommodation recommended was perfect, from tents on the river over looking hippos and crocodiles, to the food and massages. Perfect places to rest after full days of safari.
I can’t recommend Nicolas and a trip to Kenya enough

Local specialist: Nicholas Mwangi
Nicholas
Nicholas Mwangi
Local specialist in Nairobi | Replied on Jan 19, 2024

Hi Dylan,
Thanks so much for your feedback, I enjoyed every bit with you during the safari and hope to reunite for other new experiences. All the best for future travel journeys.
With thanks,
Nicholas

Esther’s help was invaluable from start to finish
South Africa | Jul 6 - Jul 19, 2023

Lizzie
Lizzie C.
United Kingdom | Reviewed on Jan 09, 2024

We unfortunately had to cut our two week trip very short due to a family tragedy but Esther was an amazing travel agent. She meticulously planned our trip and thought about everything and for the few days we’ were there was very responsive when we were in country. Even after we had to cut our trip short she helped us with our insurance claim. I really wish we had been able to complete the rest of the wonderful trip she planned and can’t recommend her enough.

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jan 10, 2024

Hi Lizzie
Thank you so much for your wonderful review! It was devastating that this tragedy happened while you were so far away from home. I hope you will be able to experience the rest of South Africa some day!

Discover wonders of Morocco
Morocco | Dec 25 - Jan 3, 2024

Gloria
Gloria C.
Portugal | Reviewed on Jan 09, 2024
Our 10-day trip to Morocco was full of wonders! From Chefchaouen to Fes, from Rabat, Casablanca to Marrakesh, my husband and I have enjoyed the uniqueness of each city and the crowd of medina. Our Morocco photo album was filled with bright colours, distinctive arts and breathtaking panoramas. At the planning phrase, Abdel was able to provide various proposals based on our requirements. While during the trip, Said was flexible enough to accomodate our last minutes requests and changes. From... Read more

Our 10-day trip to Morocco was full of wonders! From Chefchaouen to Fes, from Rabat, Casablanca to Marrakesh, my husband and I have enjoyed the uniqueness of each city and the crowd of medina. Our Morocco photo album was filled with bright colours, distinctive arts and breathtaking panoramas. At the planning phrase, Abdel was able to provide various proposals based on our requirements. While during the trip, Said was flexible enough to accomodate our last minutes requests and changes. From the moment we arrived, our driver-guide Faissel has provided a much appreciated reliable service. He also offered some valuable insights along the way. Our trip high points started from the moment we arrived at Agafay desert where the camp experience was definitely one of a kind. Marrakesh, our last stop, was definitely the highest point of the entire trip. Hanan, our local guide and a foodie herself, generously shared her knowledge and personal views of the city, the culture, and the food.

Hotel Reviews
Palais Sebban
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casablanca Marriott Hotel
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rabat Marriott Hotel
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inara Desert Camp
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

Amazing view to the medina of Chefchaouen. Clean room. The only drawback is that there are many steps to climb from the parking/the city, but the hotel staff would help to carry the luggages.

Authenticity & Character
Location
Wonderful view
Staff
Cleanliness & Comfort
Local specialist: Saïd Nayt Addi
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Jan 10, 2024
Dear Lucy, Thank you immensely for sharing the enriching experience of your 10-day journey through Morocco! It's genuinely heartwarming to read about the wonders and vibrant moments you encountered across Chefchaouen, Fes, Rabat, Casablanca, and Marrakesh. Faissel, your driver-guide, exemplified reliability and offered invaluable insights throughout your journey, enriching your adventure in every way possible. The Agafay desert camp experience sounds truly exceptional, marking a standout... Read more

Dear Lucy,

Thank you immensely for sharing the enriching experience of your 10-day journey through Morocco! It's genuinely heartwarming to read about the wonders and vibrant moments you encountered across Chefchaouen, Fes, Rabat, Casablanca, and Marrakesh.

Faissel, your driver-guide, exemplified reliability and offered invaluable insights throughout your journey, enriching your adventure in every way possible. The Agafay desert camp experience sounds truly exceptional, marking a standout moment in your trip. It's wonderful to hear that Marrakesh, the final destination, served as the pinnacle of your entire adventure, thanks to the insightful guidance of Hanan, your local expert and passionate food enthusiast.

Your vivid descriptions of the cities' uniqueness, bustling medinas, captivating arts, and breathtaking panoramas beautifully encapsulate the essence of Morocco's diverse cultural tapestry. Your photo album must indeed be a treasure trove of vibrant memories!

We deeply appreciate your kind words and are thrilled to have been a part of creating these unforgettable memories for you and your husband. We hope that these cherished experiences will linger in your hearts for years to come, and we remain eager to assist you in crafting more incredible adventures in the future.

Warm regards,
Abdel

Amazing trip
Iceland | Dec 28 - Jan 2, 2024

Keith
Keith M.
Seattle, WA | Reviewed on Jan 09, 2024
Rita did a great job listening to our wishes on our 6 day trip to Iceland and we were blown away with the trip plan, scenery, activities and people. Other the Hotel Katla, the accommodations were amazing and catered to individual travelers. Hotel Katla in Vik focued on large tour groups and the food was ok. Jana of Troll Expeditions was a great guide for our snorkeling trip and she made us feel at home on 36 degree water. We were so glad to go into winter with fewer crowds and great... Read more

Rita did a great job listening to our wishes on our 6 day trip to Iceland and we were blown away with the trip plan, scenery, activities and people. Other the Hotel Katla, the accommodations were amazing and catered to individual travelers. Hotel Katla in Vik focued on large tour groups and the food was ok.

Jana of Troll Expeditions was a great guide for our snorkeling trip and she made us feel at home on 36 degree water.

We were so glad to go into winter with fewer crowds and great weather.

Hotel Reviews
Hótel Húsafell
Húsafell, Borgarbyggð
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Búðir
Búðir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Greenhouse Hotel
Hveragerdi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Fontana Geothermal Baths
Fontana Geothermal Baths
Iceland

large commercial hot spring and not a great experience after some of the smaller ones

Quality of Experience
Silfra Snorkeling
Silfra Snorkeling
Iceland
Quality of Experience
Guides, Drivers and Staff
Jana is an amazing guide.
Transport
Local specialist: Rita Tallarom
Rita
Rita Tallarom
Local specialist in Akureyri | Replied on Jan 09, 2024

Keith, thank you so much for the excellent review and for sharing this cool photo with us. It was a pleasure planning with you!

Magical Java and Flores
Indonesia | Dec 22 - Jan 2, 2024

Christina
Christina S.
| Reviewed on Jan 09, 2024

Ana crafted the perfect boutique itinerary for a birthday trip in Java and Flores - beautiful temples, volcanoes and mountain village trek, komodo dragons and manta rays! Our local guides were wonderful and very kind, going the extra mile to show us special sites in Indonesia. Cheers to Hieronimus, Rivaldi, Udin and Veri

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Jan 10, 2024

Hello dear Christina,

Thank you so much for wonderful words! I am happy to hear you've enjoyed your birthday trip!

I will pass along the praise for the tour guides, thank you!

All the best and we hope to welcome you back in Indonesia, Malaysia or Singapore!
Ana

Why travelers love kimkim

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