Kimkim Trip Reviews

Hassan was not our local guide. We had a local guide in Marrakesh, Hamid, who was very knowledgeable. He did not feel well so we chose to cut our time with him a little short. Then Moha picked us up at the hotel and took care of us from there and he was fantastic! 5 stars for our time with him. Although our Riad in Fes was amazing, next time I would choose one that is closer to the Medina center and one that serves alcohol. Finally, when we were planning the trip, I would have loved for you to suggest that we drive from Fez to Casablanca on the last day and fly to Madrid from there. There are no direct flights from Fez to Madrid so we had to leave our hotel at 4:50 am in order to catch our 7:25 am flight (which was delayed 5 hours). It connected through Casablanca. So if we would have driven to Casablanca in the morning, we could have gone to the mosque and then caught a nonstop afternoon flight to Madrid.

We were glad we switched the private cusco tour to the first day...

Otherwise trip was great and a good blend of personal and tour time!!

Many thanks for being flexible and working around schedule changes.

Thanks! Mariah

We enjoyed the simplicity of having transportation pre-arranged and tours booked. The day trip to Apokoronas villages was great. Our guide was excellent, we toured cheese factory and saw several towns, and we had a nice lunch at the end of the tour. The highlight of our trip was the all-day private tour and boat trip with Roussos as our guide. We thoroughly enjoyed swimming to the beaches and wine tasting at the monastery. It was a great day. In Athens, the Ancient Athens mythology and acropolis walk was the only tour that we did not like quite as much. Our guide was very nice, but the tour went really slowly and we felt that we missed a lot of history along the way. This may have been specific to this guide.

Our hotels were clean and nice with good locations, however we did end up getting 2nd rooms at the last minute due to the small nature of the room (not unexpected in Europe, but we felt the room would be crowded with 2 of us).

We will plan to use KimKim again in the future.

We had an amazing trip to Greece through KimKim. Five stars to Loannis for starting us out, but five stars also to Lea for following through to the end with the details! We especially appreciated the webinar on the Peloponnese KimKim offered as we were planning. It helped us refocus our itinerary and we were so glad we did. We really enjoyed the sights, activities and people of Outer Mani. This was our second KimKim trip and both have been great.

Eleanor did excellent planning fir our tour and she is very professional

Nadine was very helpful and really kind, but things didn't go as smoothly when she was gone during part of our trip. The most unhelpful incident was when I asked about tipping our Amsterdam driver: the response came after our last interaction. I have asked Nadine to please give Albert an additional sum (40 or 50 euros) before finalizing our account. I have not heard if that has happened.

I did not like the KimKim computer system. I used it at home on my MAC book, but took only our iPad and iPhone with us. Accessing tickets and a whole lot of past messages was not easily done on the iPad, and not at all on the iPhone during our times away from the hotel. Plus, I had to print each ticket for everything before leaving home since I could not put tickets on my iPhone. That took much time and organization on my part. Sometime please use the system as if you were a tourist. You'll see accessing the notes for individual day events requires you to scroll thru the entire system to find the note. I also had to create a separate Excel spreadsheet, as the summary report provided did not have enough information on it.

What was very helpful was Nadine getting the hotel reservations, two drivers/guide, and making museum (mostly) and train reservations. She also was helpful with canceling the safari event. She was not very helpful with our day trip to Waterloo, but once we got to the town via the train, my husband figured out the bus route and times. It was a worthwhile and interesting trip. Our day trip to Flanders Field arranged by Nadine was excellent and our guide, Lucas, was top-notch. Nadine also suggested if time to see the Mesgad Panorama, and that truly was good to do.

Hotel Reviews

The Collector Hotel

The Hague

I truly underestimated the effort to pull our trolley carts from the train to the hotel. While it was only a mile, the stone surfaces of the road made the effort really challenging. We should have been forewarned. One day staff member was extremely rude, but her colleagues made up for it.

Authenticity & Character

Location

Getting there from the train with luggage.

Staff

Cleanliness & Comfort

Comic Art Hotel

Ghent

Lovely hotel and very nice staff. Poor location as it's getting run down around them. Too bad.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Accommodation booked by traveler

We stayed at the Renaissance (Marriott) Hotel in Amsterdam and it was very good. My husband booked it with points and I want Nadine to know she can depend on the services of the hotel desk. They were all very helpful with whatever was needed. The hotel too was well placed for all events we did.

Authenticity & Character

Location

Close to much but still gave us walking opportunities! We clocked 8-10 miles daily.

Staff

Cleanliness & Comfort

Hotel le Dixseptième

Brussels

This is like an old-fashioned elegant hotel, but it lacks enough business to reach that mark. The breakfasts were individually packaged (ie, yogurt in small containers, not in bowls for self service) and the last day only three customers were there. The woman server told us they do not have a kitchen where they make things.

Authenticity & Character

Location

Great for train, great for walking to restaurants.

Staff

One gentleman at the desk (and filling in for morning breakfast if needed) could use better manners. Others were very good.

Cleanliness & Comfort

Activity Reviews

Amsterdam - Rijksmuseum

Belgium

Fantastic. We needed 8 hours at least.

Quality of Experience

Daytrip to Cheese Farm, Edam and Zaanse Schans

Belgium

Too touristy.

Quality of Experience

Amsterdam - Rembrandt House

Amsterdam

Excellent special exhibit also

Quality of Experience

Amsterdam - Anne Frank House

Belgium

Even better than I had expected. A must.

Quality of Experience

Amsterdam - Resistance Museum

Belgium

Quality of Experience

Amsterdam - Private canal cruise

Belgium

I should have been told the price...I would not have agreed on that level. We ended up taking a public trip, which was fine. The boat was VERY hard to find. I think Nadine has not been there, as the directions were poor. It said we should pick it up near the mueums, but that wasn't correct. It was walking distance from our hotel.

Quality of Experience

Public Transport Pass Amsterdam

The Netherlands

Really easy to use. We missed it when we left for Belgium!!

Quality of Experience

Guides, Drivers and Staff

Transport

Muiderslot Castle

Belgium

This was really good to see. Glad we added it although I got the impression from Nadine that wasn't usually visisted.

Quality of Experience

Transport

Amsterdam - Van Gogh Museum

Belgium

I guess I had expected more of his original works.

Quality of Experience

KimKim and Greg in particular did an amazing job planning and executing our once in a lifetime trip to Japan! Greg took all of our input and put together a wonderful trip plan. His knowledge of, and experience in, Japan was invaluable and was reflected in our very robust itinerary. We visited 6 cities and traveled across much of Japan taking many trains and ferries, all planned and ticketed with perfection by Greg. We also had unique and memorable tours and meals we never would have experienced had Greg not scheduled them. As important as planning was, Greg's ability to timely and helpfully respond to our questions during the trip was hugely important to us. We HIGHLY and without hesitation recommend Greg to anyone thinking of traveling to Japan!

Overall the trip was good. i liked the pace of the trip. Couple of things which did not go well.
1 : Did not understand why you were not flexible in letting me book hotels.
2 : Hotel in Rome was not very nice, very small room and was far away from all pick up spots.

Hotel Review

Hotel Trevi Rome

Rome

Authenticity & Character

Location

Too congested

Staff

Cleanliness & Comfort

Activity Reviews

Private Gondola Ride

Venice

Pompeii and Mt. Vesuvius walking tour

Italy

GUIDED VISIT TO DOGE'S PALACE AND SAINT MARK'S BASILICA

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Murano, Burano and Torcello Excursion

Venice

4h car disposal & entrance to the leaning tower of Pisa

Venice

DISCOVER CHRISTIAN CATACOMBS AND ANCIENT BASILICAS

Rome

Amalfi coast discovery tour with Positano, Amalfi, and Ravello

Italy

Colosseum, Roman Forums and Palatine Hill

Rome

Make Authentic Neapolitan Pizza with a Pizzaiolo

Sorrento

I just returned from an unforgettable 11-day trip to Peru, and it was absolutely beautiful. I visited Lima, the Sacred Valley, Ollantaytambo, Cusco, and ended my journey relaxing on the beach in Máncora. Each place had its own unique charm and beauty, and every stop left me in awe.

Machu Picchu was truly out of this world, an experience I’ll never forget. The beach in Máncora was the perfect way to unwind after exploring the mountains and cities.

Everything about the trip was well-organized. The transportation was smooth and reliable, and the tour guides and drivers were incredibly friendly and professional. I genuinely loved every moment and highly recommend this trip to anyone looking to explore the wonders of Peru.

My wife and I consider it great fortune to have found Stephan and the rest of the Truly Swahili team. Our trip to Uganda and Tanzania went off without a hitch, and offered memories that will last a lifetime. Stephan patiently explained all details of the trip in advance, and his choice of accommodations were absolutely perfect! Our guide Fred and driver Steven in Uganda are now considered friends, and the same can be said for our tour coordinator Irene in Tanzania, as well as our guide Kaka and driver Jambo. Our trip was not only fascinating, but it also was just plain fun! I had the privilege of trekking to get up close with gorillas in Uganda, and we then had the opportunity to see every creature Africa had to offer, ranging from giraffes and zebras to elephants, lions and rhinos. This is probably one of the last places on the planet where you can still see these beautiful creatures in their natural element, and contacting Stephan is the first step in planning the trip of your life!

We had a fantastic trip on our first visit to Wales! Rachel and High Point Holidays took our preferences for sites, transportation, and accommodations and put together a travel plan that was exceptional. We never imagined we would see so many of the sites we were interested in during this trip. The itinerary was implemented flawlessly by accommodation hosts, guides and transportation services which were arranged for by Rachel. We enjoyed the opportunities to speak to Rachel by phone, and appreciated the value of traveling with an agency located where we were going to visit in Wales. Had it not been for Rachel's willingness to help us on somewhat short notice, we would not have been able to go on this trip at this time. Rachel convinced us our trip was doable. We are so grateful. Also thanks to the beautiful Ivy Bank Guest house in Tenby, Tenby Taxis, Sarah of Stephen Griffin's team for guiding around St. David's, and Andrew with Chauffeur North Wales around Llandudno and Snowdonia.

Hotel Reviews

Ivy Bank Guest House

Tenby

Great location and beautiful accommodations. Quiet and comfortable within a short walking distance to restaurants, shops, and local sites. Would definitely stay here in the futureQ

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Belmont Llandudno

Llandudno

Lovely accommodation with beautiful views to the bay and boardwalk. Very nice staff implementing services. Beautiful breakfast. Walking distance to many restaurants, sites and shops.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Travel from South Wales to North Wales

Wales

Private transfer to or from the airport

Dublin

Knowledgeable driver who got us to the hotel quickly and safely.

Quality of Experience

Guides, Drivers and Staff

Transport

Full day Exploring in Snowdonia with a Driver Guide

Wales

We loved working with Andrew as our guide for two days during our trip. He is a safe driver, very knowledgeable, and he seeks travelers preferences frequently while providing options

Quality of Experience

Guides, Drivers and Staff

Transport

Private transfer

Wales

Andrew our guide for the prior two days of our visit also provided transportation to Liverpool airport where our departure was scheduled. Nice to have a mini-tour along the route and have the opportunity to say goodbye.

Quality of Experience

Guides, Drivers and Staff

Transport

My wife and I had a fantastic time in Switzerland and we thank Mathilde for listening to our needs and delivering a great trip! The hotels selected were perfect for us - we asked for 3/4 star to keep within a budget and al of the hotels were of great caliber, provided breakfast, and were in terrific locations, near everything we wanted. Mathilde calmed our nerves by offering to speak with us before the trip and in doing so, we were prepared to use the various modes of transportation - all of which ended up being very easy and convenient. We loved staying in Lucerne and exploring Mt. Rigi, were overwhelmed by the beauty of Grindelwald and I think our highlight was the e-bike tour from Interlaken. We then stayed 1 night in Zurich at a very nice hotel. Great trip and we felt totally supported by Mathilde. Highly recommend!

Hotel Reviews

Hotel Adler Zürich

Zürich

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Alpenhof

Grindelwald

Authenticity & Character

Location

It's up a huge hill which was fine for us - a bit exhausting - but provided amazing views!

Staff

Cleanliness & Comfort

Ameron Luzern Hotel Flora

Luzern

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Swiss Travel Pass

Switzerland

Quality of Experience

Transport

Grindelwald First

Switzerland

Quality of Experience

Schilthorn - Piz Gloria

Switzerland

Quality of Experience

E-bike tour Lauterbrunnen & Valley of 72 Waterfalls

Switzerland

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This trip was actually quite disappointing and I would not contract KimKim again for a trip in Mexico. They basically outsourced to another travel agency that charged very high prices for hotels and activities (now than we'd have paid booking the same hotels on booking.com, for instance), added their own 20% charge on that, and then KimKim added their 5%. So the trip ended up costing like a trip to Norway we previously had with KimKim, but... Mexico is not Norway! The activities were nice and the hotels good location (though the room in one was way too small for a family of 4), but this trip would have cost us half the amount had we organized it ourselves. That's too big a margin. Not sure we'll use KimKim again after this experience.

Activity Reviews

Street Food Tour in Merida

Mexico

Amazing street food tour!! The only thing we regretted is doing it on our last day in Mexico, rather than earlier!

Quality of Experience

Guides, Drivers and Staff

Friendly and truly enthusiastic guide who could answer all our questions and really knew the ins and outs of Merida and local food.

Discover Scuba Diving for beginners

Playa del Carmen

We had a very good experience with an attentive and skilled guide. The sea was choppy but we still had a great time.

Quality of Experience

Guides, Drivers and Staff

Transport

On the way there, seatbelts were not available on the back seat. I don't like risking my life or my kids' lives for any activity. Luckily they solved the issue before the drive back, because I'm was ready to walk back to our hotel instead (it was only half an hour walk, we could have walked on the way in had we known)

Boat trip in the Rio Lagartos Reserve and explore the Coloradas salt factory!

Mexico

Really fun trip, we had a great guide, he added a bunch of activities on the way, like feeding fish to birds from our hands!! Lunch at his family home was also excellent!!

Quality of Experience

Food

Guides, Drivers and Staff

Gastronomy workshop in the Mayan community of Nuevo Durango

Nuevo Durango

This was a really fun activity, and as a bonus we walked to their neighbor who is a bee keeper and heard all about the local (stingless) bees. Well worth it!

Quality of Experience

Food

Excellent food that we took part on cooking! And all from the local farm.

Guides, Drivers and Staff

Transport

Our transport was with a company that chose a 1+ h longer route to save on tolls. Unacceptable.

Our overall trip and experience was phenomenal. We saw quite a lot of the country in the seven days that we spent and had time to visited family. There were no glitches, no issues, eerything went smooth. We did have one question while on our trip and it was very easily clarified by chatting with Claire. She was fantastic and did an awesome job.

Hotel Reviews

The River Lee Hotel

Cork

Hotel was great easy to navigate Cork.

Authenticity & Character

Location

Staff

Very friendly and accomplished

Cleanliness & Comfort

Very clean and out together

Pax Guest House

Dingle

Fantastic location what you close your eyes and see when you think about Ireland

Authenticity & Character

Amazing staff and feels like a peaceful retreat

Location

Stunning

Staff

John was very attentive and spot on with every detail

Cleanliness & Comfort

Just wow

Carton House

Co. Kildare

Amazing staff and stunning property

Authenticity & Character

Every detail is looked at

Location

Beautiful property

Staff

More staff seeing to your needs than you know what to do with

Cleanliness & Comfort

Very clean old estate with charm and history around every corner

Meadowlands Hotel

Tralee, Kerry

Authenticity & Character

Location

Staff

Kind of cranky

Cleanliness & Comfort

Salthill Hotel

galway

Great location

Authenticity & Character

Location

Right in the beach

Staff

Very friendly

Cleanliness & Comfort

Activity Reviews

Welcome to Galway Walking Tour

Galway

John was amazing and a delight m, full of all the side knowledge you want to hear and great wit included

Quality of Experience

Guides, Drivers and Staff

Traditional Irish Homemade Baking Scones and Bread (Kilcolgan)

Ireland

Kate is a delight.

Quality of Experience

Guides, Drivers and Staff

Visit Blarney castle and kiss the stone

Ireland

This is a great experience. I think everyone should do it. The grounds are what makes this experience. The castle itself is like many other castles, but the history and the grounds with their gardens and pathways just stunning.

Quality of Experience

Guides, Drivers and Staff

Blasket Wildlife Eco Tour

Dingle Town

This was an unexpected delight We had a great tour guide from the local area told us all the ins and outs were able to see some seals playing in the water the puffins and the sea birds diving for fish plus the scenery was amazing.

Cliffs of Moher Visitor Center tickets

Ireland

This was great. We went at the end of the day right as they were about to be done so there weren’t as many people. I guess there can be quite a few. We were able to walk around after driving in the car for a long distance. It was great to stretch your legs. Many pictures cows right up against the barrier very charming.

Afternoon Tea in The Gallery at Adare Manor

Ireland

This was a treat. The estate is absolutely gorgeous the history was interesting. You felt like you were and an old Irish nobleman’s house having tea. The staff was very attentive and friendly the food unexpectedly delicious with such charm put into the desserts.

This was a nice trip to Portugal and for the most part we enjoyed the itinerary put together by our local specialist. A couple notable issues with this trip however. First, our day tour of Sintra did not visit the locations as described in our itinerary. While we liked our guide Marta, she did not take us to Pena Palace which was specifically listed as the tour location. This was a disappointment for us. Second, due to the train strike in Portugal we had to book bus tickets on our own, even after we alerted Espiritu Travel that this was a situation and needed to be addressed. Their response was lax so we had to take matters into our own hands.
We really enjoyed our kimkim trip to Columbia (2024) but this time left us with a few concerns about booking through them again. This was still a nice trip, but was disappointed by a few of the mistakes.

Hotel Review

Vivenda Miranda

Lagos

This hotel was very nice and we enjoyed eating at the restaurant twice. Friendly and knowledgeable staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Get to Know Lisbon with a Local

Lisbon

Knowledgeable guide although we visited many of these areas previously. Not the most interesting of our tours on this trip.

Quality of Experience

Guides, Drivers and Staff

Lisbon Roots, Food & Cultural Walk

Portugal

We had a wonderful guide Daniel. His tour was an ideal way to begin our Portugal vacation.

Quality of Experience

Food

Guides, Drivers and Staff

Guided Visit of Porto

Porto

Celia was our favorite guide of the entire trip. She was friendly, knowledgeable and a great ambassador for Porto. This quickly became our favorite city in Portugal after spending time with Celia.

Quality of Experience

Guides, Drivers and Staff

Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise

Porto

Our day in the Douro Valley with Michael was another highlight of the trip. He was fun, smart and great leading a large (and drunk) tour group. I highly recommend.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Day Excursion: Sintra, Cascais & Estoril

Portugal

We enjoyed our guide Marta but did not visit the sites as described. We were disappointed not to see Pena Palace.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Boat Excursion Inside Benagil Caves

Portugal

The tour was fine - not amazing. The Benagil Cave was a bit hyped up - we saw caves just a nice closer to Lagos.

Quality of Experience

Guides, Drivers and Staff

Transport

Dinner With Locals at a Local Home

Lisbon

Sofia and Carlos were wonderful hosts. We enjoyed this intimate experience with Lisbon locals as our last event in Portugal.

Quality of Experience

Food

Guides, Drivers and Staff

Driver from and to airport were great. Hotel was nice but not many workers spoke English especially at the bar and restaurant. Had to use Google translate, surprising since most of people who stayed there were from US, Canada or Britain. Overcharged us for alcohol,a glass of prosecco was $30 and red wine was $20.

Sebil, our tour guide was good except walked fast and didn't check to see if we were always behind her. She also didn't always know answers to questions we asked about historical times.

Overall had fun with old college friends. Loved exploring the streets in the evening. Loved Turkish tea, coffee and sweets

Hotel Review

The Galata Istanbul Hotel - MGallery

Clean rooms but most workers didn't speak English. Wouldn't recommend restaurant, food on menu is not what you were given. Waiter didn't understand we were vegetarian and kept bringing us shrimp. Asparagus risotto didn't have asparagus. Overcharged for alcohol.

Authenticity & Character

Location

Walkable to tram, stores, restaurants

Staff

Speak English

Cleanliness & Comfort

Activity Reviews

Discover Byzantine + Ottoman Istanbul

İstanbul

Quality of Experience

Guides, Drivers and Staff

Guide was walking fast and didn't always make sure we all together on streets of Istanbul

Transport

Explore the Dolmabahçe Palace

İstanbul

Quality of Experience

Guides, Drivers and Staff

Transport

Private Boat Tour on the Bosphorus

İstanbul

Boat was late, many of us slept on tour.

Quality of Experience

Guides, Drivers and Staff

Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul

İstanbul

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Zeyrek Cinili Hamam: Relaxing Turkish Bath + Beautiful Museum

İstanbul

Amazing experience, highly recommend

Quality of Experience

Guides, Drivers and Staff

Transport

What an adventure! From start to finish, everything was seamless and easy to understand. We started in Oslo and explored on our own; the train to Flam lived up to the hype; having reserved seats by the Kimkim team was so helpful. We had some memorable tours in Flam, but the water trip/ cheese tasting (Nathan was our fabulous guide) and the hike up the waterfall with Bjorn (the best guide we had all rip) were huge highlights. We really enjoyed the private floating sauna and can't imagine making the trip without that experience. The ferry to Bergen was great too. Just an easy, exciting, memorable trip that was so carefully constructed to our specific interests and limited time.

Hotel Reviews

Oslo Guldsmeden

Oslo

Very cute vibe but maybe a little out of town for some. We enjoy walking so it wasn't an issue for us, and there is great public transportation.

Authenticity & Character

This hotel has a spa vibe with beautiful decorating and comfy rooms

Location

Close to public transportation but a bit far from most things

Staff

Very friendly and helpful staff

Cleanliness & Comfort

The beds are very comfortable

Flåmsbrygga Hotel

Flåm

The Flamsbrygga hotel is the obvious choice of places to stay in Flam, as it is in the center of town and the restaurants and pub and all connected to it. You will see a lot of traffic from the cruise ships but when they come, the whole town is overrun anyway and it's unavoidable.

Authenticity & Character

Very charming camp-like vibe

Location

In the heart of the town

Staff

Cleanliness & Comfort

Clarion Hotel Admiral

Bergen

Excellent location, beautiful hotel with great views. The buffet breakfast was superb.

Authenticity & Character

Beautiful rooms with great views

Location

Right on the water and easy to reach

Staff

The front desk was only ok- when we checked in, the woman gave us to single rooms and one double room for the 5 of us. I know we had reserved two superior doubles and a single. She also gave us misinformation about our taxi pickup for our departure day. HOWEVER, the staff at breakfast was excellent- a special shout out to the man who was clearing tables and was quite attentive

Cleanliness & Comfort

Beds were very comfy, bathroom showers had great water pressure

Activity Reviews

Fjord RIB Safari & Undredal Cheese Tasting (One Way)

Flåm

Our guide, Nathan, was very informative and provided a lot of details about the area. The cheese tasting was fun. We never felt pressured to buy anything. The suits are really warm and help protect against the wind. We were given lots of opportunities to take some amazing photos.

Quality of Experience

Well timed and lots of beautiful vistas

Guides, Drivers and Staff

Nathan was excellent. I liked that he reviewed safety protocols (especially what to do if he was somehow incapacitated)

Transport

Private Floating Sauna Experience

Norway

One of the highlights of our trip! A perfect experience.

Quality of Experience

Beautiful view, and really gave us a chance to experience the fjord

Guides, Drivers and Staff

There was not much guidance required. They were fine.

Culture & Nature Excursion by Electric Minibus

Flåm

The best part was touring the old village. We didn't really need the stop at the shoe factory, but I understand why that would appeal to some.

Quality of Experience

Guides, Drivers and Staff

Our driver was very patient with us, as we took a long time with pictures

Transport

Very comfortable

Food & Culture Walk

Bergen

This was a little longer than necessary- we could have seen and tasted everything in 2 1/2 hrs instead of 3 1/2 (it ran long)

Quality of Experience

Good food and the guide was sure to provide alternatives to those who had dietary restrictions

Guides, Drivers and Staff

The pacing was a little slow and we would have preferred to spend less time on the tour overall

Transport

we walked!

Waterfall Hike & Stegastein Viewpoint Experience

Flåm

One of our favorite activities during our trip. The guide was so knowledgeable and helpful, especially when it came to more tricky footing along the trail.

Quality of Experience

Beautiful views, great to be out in nature and experience the magic of the area

Guides, Drivers and Staff

Bjorn was our favorite tour guide. He was really knowledgeable and friendly, and had some great stories and information to share.

Transport

Very comfortable and we were given lots of time to take pictures and enjoy the views

Initially, I was a bit hesitant to use an online travel planner, but after working with Tania, I’m completely converted—she’ll be my go-to for any future trips to Europe. From the very beginning, she made the process smooth and personal. We had several detailed conversations where she really listened to what I wanted, and then she presented thoughtful, well-researched options for each of the towns we wanted to visit.

Tetiana handled all the logistics, booking five great hotels, several activities, and providing us with a thorough outline of things to do and places to see. Every recommendation hit the mark. Some of our highlights included a fantastic guided tour of Edinburgh, visiting Holyrood Palace, and hiking up Arthur’s Seat. The Isle of Skye was another standout with its breathtaking scenery and incredible hikes.

What really set Tetiana apart was her support during the inevitable travel hiccups—lost luggage, a flat tire, and other minor issues. She was just a message away and always ready with helpful advice and calm reassurance. It made such a difference to know we had someone in our corner throughout the trip.

I can’t recommend Tetiana highly enough. She made our Scotland trip not just easier, but better in every way.

Hotel Review

Apex Waterloo Place

Edinburgh

Great location, nice hotel.

Activity Review

Edinburgh Castle & Old Town Private Tour

Edinburgh

Shanna was great. Perfect for the first day.

Quality of Experience

Guides, Drivers and Staff

We have traveled all over the world using various travel companies, and this was by far one of the best! Katie was wonderful in helping us plan a trip that fit our needs and continued to “be at our side” during the trip as well., She was professional, accessible and passionate about getting everything perfect- from the itinerary, to the hotels and even fabulous restaurant suggestions. All our connections from air to sea to rail went off without a glitch. I would not hesitate to use Kim Kim again to book our next trip!

We had an amazing time in Japan! The itinerary provided meant we got to see different locations and aspects of Japan that we wouldn't have done without help. We had a good mix of city and scenery and accommodation, both smaller Japanese style and larger hotels. Ben was responsive to our questions and suggested changes.
The guides (Miki, Betty, Yuki and Ursala) were fantastic, answering all our questions and giving insight on Japanese culture. Thank you so much to KimKim and team!

Hotel Reviews

Shiba Park Hotel

Tokyo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Temple Lodging Shukubo Kakurinbo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hakone Kyuan

Kanagawa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Yuyaruru Saisai

Kanazawa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kyoto Tokyu Hotel

Kyoto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Oyado Koto no Yume

Takayama

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Karaksa hotel grande Shin-Osaka Tower

Osaka

Authenticity & Character

Staff

Cleanliness & Comfort

Activity Reviews

Discover Kyoto's Timeless Treasures by Public Transport: A Guided Tour of Culture, Cuisine, and Charm

Kyoto

Quality of Experience

Kyoto, whilst interesting and with a long history, is very touristy.

Food

Guides, Drivers and Staff

We really liked Ursala-san! She was knowledgeable about Japan whilst also providing context in comparison with other Asian countries. Being similar ages we found her very relatable and enjoyable company. She always made sure we were looked after!

Transport

Explore Tokyo's Rich Heritage: Tsukiji Outer Market,Imperial palace, Shibuya crossing by public transport

Tokyo

Excellent, but would have been helpful to know that some shops in the market were closed due to the holiday and that this would have been better on another day.

Quality of Experience

Guides, Drivers and Staff

Miki-san was amazing! We loved hearing about life in Japan and she really brought it to life with personal anecdotes. Knowledgeable about the history and conscientious to Bryony's pregnancy.

Transport

Morning tour in Minobu and then private transfer to Hakone

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Private transfer from Tokyo to Minobu enroute tour to Mt. Fuji

Japan

Quality of Experience

Food

Guides, Drivers and Staff

Betty-san was very sweet! She was kind and generous with regards to Bryony's pregnancy. Driver was very smooth and the car was great.

Transport

Day trip : Kanazawa to Takayama with Unique Experiences (By Public Transportation)

Japan

Quality of Experience

Food

Guides, Drivers and Staff

Yuki was brilliant, he was very knowledgeable and answered all of our questions about Takayama and Gokayama. He was thoughtful in suggesting a private car given Bryony's pregnancy. Hopefully we will come back and go skiing with him!

Transport

Arashiyama One-Day Tour: Giouji Moss Temple, Bamboo Grove, and Transfer to Osaka

Japan

Quality of Experience

Moss temple was great, really enjoyed it being a bit quieter!

Guides, Drivers and Staff

See Kyoto review

Transport

Day trip to Hiroshima and Miyajima by public transport

Osaka

Quality of Experience

Guides, Drivers and Staff

See Kyoto review

Transport