Kimkim Trip Reviews

4.8
Based on 21,557 ratings
Read 21,557 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Just overall amazing and detail was spot on. Great job!!!
Norway | Mar 24 - Apr 1, 2024

Bryan
Bryan M.
Ashburn, VA | Reviewed on Apr 02, 2024
Just overall amazing and detail was spot on. Great job!!! Read more

Just overall amazing and detail was spot on. Great job!!!

Hotel Reviews
Scandic Byporten
Oslo

Great Location. The room was a little small for 4 people but was still very nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gudvangen Fjordtell
Gudvangen

We had the Bryn House and it was the best little house ever!!!

Location
Staff
Cleanliness & Comfort
Scandic Byparken
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cultural Walk with a Local
Cultural Walk with a Local
Bergen

well worth it and guide was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen

Make sure you go to the play ground with kids and walk down the mountain.

Guides, Drivers and Staff
Transport
Viking Day in Gudvangen
Viking Day in Gudvangen
Gudvangen
Quality of Experience
Guides, Drivers and Staff
Transport
Northern Lights Dinner Cruise
Northern Lights Dinner Cruise
Tromsø

Northern lights were great. Food was ok,

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dog Sledding with Alaskan Huskies
Dog Sledding with Alaskan Huskies
Tromsø

amazing!!! Best ever!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Mostraumen Fjord Cruise
Mostraumen Fjord Cruise
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Reindeer Sledding, Northern Lights & Sámi Culture Experience
Reindeer Sledding, Northern Lights & Sámi Culture Experience
Tromsø
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Luggage Transfer Service
Luggage Transfer Service
Norway

If you are doing this trip let them take your luggage, so much easier to travel

Quality of Experience
Guides, Drivers and Staff
Transport
Fjellheisen Cable Car Ticket
Fjellheisen Cable Car Ticket
Tromsø
Quality of Experience
Guides, Drivers and Staff
Local specialist: Ethel Laul
Ethel
Ethel Laul
Local specialist in Norway | Replied on Apr 07, 2024

Hi Bryan,
Thank you for taking the time to leave a review. I am so happy to hear that you enjoyed working with us and that you had an amazing time here!
Thank you for trusting us!

All the best,
Ethel

An amazing trip to Turkey
Turkey | Mar 25 - Mar 31, 2024

Leah
Leah I.
Ghana | Reviewed on Apr 02, 2024

Murat helped us plan an amazing trip to Turkey for our family. He was spot on with all of his recommendations and all of the accommodation, activities and transfers were perfect. Our guide Emre in Istanbul was so lovely and knowledgable. He was also really flexible and helpful given we were travelling with our 3 young sons. Next we went to Cappadocia and our guide Efe was just as wonderful. We loved the trip and enjoyed such a wide variety of different historical and cultural experiences. Would definitely recommend Murat, his team and this trip to anyone travelling to Turkey.

Local specialist: Murat Ornek
Murat
Murat Ornek
Local specialist in Turkey | Replied on Apr 03, 2024

Many thank for this review, Leah.

Best,
Murat

Such an amazing trip!
Chile | Mar 7 - Mar 24, 2024

Mike
Mike S.
Waterford, MI | Reviewed on Apr 02, 2024
Such an amazing trip! Lorena did an excellent job planning this trip for me. She ensured I made it to all of the cities that I had on my list and set up all the hotels and transportation to make this adventure possible. Valentina assisted me while I was in Chile. She kept everything running smoothly. If I ever had a question, she would respond promptly, and I had a lot of questions! I'm so thankful for her assistance when I got confused. Some of the stand out tours on this trip were: the Full... Read more

Such an amazing trip! Lorena did an excellent job planning this trip for me. She ensured I made it to all of the cities that I had on my list and set up all the hotels and transportation to make this adventure possible. Valentina assisted me while I was in Chile. She kept everything running smoothly. If I ever had a question, she would respond promptly, and I had a lot of questions! I'm so thankful for her assistance when I got confused. Some of the stand out tours on this trip were: the Full Day Tour of Torres del Paine from Patagonia Planet, Rafting on the Petrohue River with Ko'Kayak, all of my tours on Rapa Nui with Nico from Maururu Travel, exploring the Atacama Salt Flats and Lagoons with Hugo, and finally the trip to the Tatio Geysers with the greatest tour guide of them all, Anita from Tourismo Chile Tours!

Hotel Reviews
Hotel Bellavista
Puerto Varas

This hotel and restaurant are in a great location, just down from the main square and right on the waterfront. The rooms are slightly dated but don't let that deter you.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costaustralis
Puerto Natales

This hotel is right on the water with amazing views. The rooms are comfortable and the staff is attentive. The restaurant and bar are quite nice. It is easy to walk anywhere in town from this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama

The rooms were very nice here. They have a water fountain for easy water bottle refills.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Taura'a
Hanga Roa

Edith is an amazing host! The location of this hotel is perfect, right off the main road and a short walk to everything. Simply a perfect place to stay on Rapa Nui.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique La Yegua Loca
Punta Arenas

This hotel is very special. Each and every room is unique and beautiful. The food at the restaurant was exquisite.

Authenticity & Character
Every room is special! The restaurant was amazing and the views were spectacular.
Location
It's on a bit of a hill which could be a challenge to get to, but the views are astounding!
Staff
Cleanliness & Comfort
Activity Reviews
City Tour in Puerto Montt & Puerto Varas
City Tour in Puerto Montt & Puerto Varas
Puerto Varas

This tour was ok. It seemed somewhat rushed though and more of just a drive to the airport with a few explanations along the way. The stop at the market in Puerto Montt was very nice though!

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Tour to Orongo
Morning Tour to Orongo
Easter Island

This was a fun tour. It is easy to do before flying out in the afternoon, one last taste of Rapa Nui before departure.

Guides, Drivers and Staff
Rafting on the Petrohué River
Rafting on the Petrohué River
Chile

This was so much fun! Our guides were amazing and had our group smiling the whole time. This rafting trip is not too far from Puerto Varas. I would definitely go on another tour with Ko'Kayak!

Base Torres Hike
Base Torres Hike
Chile

This was an amazing hike. I didn't have the stamina to complete the whole thing but the views that I did see were spectacular! I will come back one day so that I can get to the lagoon at Base Torres.

Quality of Experience
Guides, Drivers and Staff
Transport
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama

The Valley of the Moon is beautiful. It was nice to do a bit of hiking and it's good to plan this trip early in your stay in San Pedro. This is because the tour doesn't go to such a high elevation so you can work on acclimatizing to the altitude. Finishing the day watching the sunset over the Atacama is spectacular!

Quality of Experience
Guides, Drivers and Staff
Transport
Easter Island Highlights Tour
Easter Island Highlights Tour
Easter Island

Absolutely do this tour! You get a chance to visit so many historic places and get great explanations along the way. Rapa Nui is truly a special place. To finish the tour you will stop off at a beach and have a chance to go swimming with Moai directly on the shore. How cool is that?!

Guides, Drivers and Staff
Biking Tour of Puerto Natales
Biking Tour of Puerto Natales
Puerto Natales

I would recommend doing this tour early in your stay in Puerto Natales. It gives a great sense of the town and helps to understand a bit about where you are staying. The guide takes you everywhere in town so you have a sense of where you'd like to visit again during your visit.

Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama

We had a fun day on this tour led by Hugo. It starts early but this means you get the chance to see so much! I loved beginning the tour with breakfast in the town square of Toconao. We even got a surprise stop at the Tropic of Capricorn!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama

This might have been my favorite tour of them all. Part of this was because we had Anita as our guide. She was amazing and wonderful. She knew everything about San Pedro, the Atacama, geysers, and the wildlife. She really made this trip extra memorable.

Quality of Experience
Food
Guides, Drivers and Staff
Anita was so amazing, I can't give her enough credit for being my favorite tour guide on this trip.
Transport
Stargazing Experience
Stargazing Experience
San Pedro de Atacama

This tour is so informative! You will get a chance to use one or more telescopes to see some incredible celestial bodies.

Quality of Experience
Guides, Drivers and Staff
Puritama Canyon Trek
Puritama Canyon Trek
San Pedro de Atacama

This trek was so much fun! It was special to go hiking in a place that is a favorite for the locals too.

Quality of Experience
Guides, Drivers and Staff
Transport
The van was a bit dated
Full-Day Tour of Torres del Paine National Park
Full-Day Tour of Torres del Paine National Park
Chile

This is an amazing tour, you really get a chance to see all that Torres del Paine National Park has to offer. Hopefully the weather will be as nice for you as it was for us. The tour company did a great job of finding places for us to stop, stretch our legs, and take some wonderful photos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Apr 03, 2024

Thanks, Mike for taking the time to leave such a detailed review!! Your itinerary was packed with adventures and various stops all along Chile. We cannot wait to host you again so you can finish the famed hike to the Base of the Paine Towers!
Best always,
Lorena

Ethel and Julia were amazing! I have never us...
Norway | Mar 24 - Apr 1, 2024

Anita
Anita V.
Harrison, NJ | Reviewed on Apr 02, 2024
Ethel and Julia were amazing! I have never used a travel agency to help book any of my trips, and I’m so glad we did. Our Norway trip took us to four different cities and each one was amazing. Our group included kids and adults and everyone just loved it. The activities and pace of the trip matched us perfectly. We were busy the whole time, but had some nice down time in the middle of the trip that allowed us to recharge. My favorite part of using KimKim was the in country planning and... Read more

Ethel and Julia were amazing! I have never used a travel agency to help book any of my trips, and I’m so glad we did. Our Norway trip took us to four different cities and each one was amazing. Our group included kids and adults and everyone just loved it. The activities and pace of the trip matched us perfectly. We were busy the whole time, but had some nice down time in the middle of the trip that allowed us to recharge. My favorite part of using KimKim was the in country planning and assistance. We had some train issues due to track repair and Julia helped us through every step and took away all our stress and uncertainty.

I highly recommend KimKim.

Hotel Reviews
Scandic Byparken
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Byporten
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gudvangen Fjordtell
Gudvangen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dog Sledding with Alaskan Huskies
Dog Sledding with Alaskan Huskies
Tromsø

Must do! The highlight of our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Fjellheisen Cable Car Ticket
Fjellheisen Cable Car Ticket
Tromsø
Quality of Experience
Local specialist: Ethel Laul
Ethel
Ethel Laul
Local specialist in Norway | Replied on Apr 07, 2024

Hi Anita,
Thank you so much for this lovely feedback!
I am happy to hear that you had a memorable trip to Norway. Thank you for trusting us with planning your trip with you!

All the best,
Ethel

Athens was AMAZING!!
Greece | Mar 24 - Mar 30, 2024

Sonal
Sonal B.
Chicago, IL | Reviewed on Apr 02, 2024
Everything about this trip was absolutely AMAZING!! I don't know how Eleni coordinated all of this to make it a reality, but we had so much fun and felt so taken care of, and it was the most incredible week! The drivers were absolutely wonderful - George and Anthony went above and beyond on our trips to Delphi/Mycenae/Nafplio/Epidaurus and Cape Sounio/Temple of Poisedon respectively. George especially made our experience one we will carry with us forever! And the guides - the guides were... Read more

Everything about this trip was absolutely AMAZING!! I don't know how Eleni coordinated all of this to make it a reality, but we had so much fun and felt so taken care of, and it was the most incredible week! The drivers were absolutely wonderful - George and Anthony went above and beyond on our trips to Delphi/Mycenae/Nafplio/Epidaurus and Cape Sounio/Temple of Poisedon respectively. George especially made our experience one we will carry with us forever! And the guides - the guides were amazing! Efie and Stephanie and Theodorus brought every site to life and the kids (and us adults) were mesmerized by the blending of mythology and history happening right before our eyes. And to top it all off, the hotel was fantastic - perfect location for wandering in the evenings, safe, clean, comfortable, spacious with a welcoming and accomodating staff who made us feel so relaxed and at ease. This was truly the trip of a lifetime - Thank You to everyone who made it a reality!!! And I can't leave without mentioning the cats - we LOVED the cats!

Hotel Review
Amalia Hotel Athens
Athens

Fantastic location - perfect for experiencing the Acropolis, Agora, across from Parliament and easy walking to so many sites and lovely restaurants and shopping. The staff were so welcoming and accomodating, the rooms were clean and comfortable and spacious. And breakfast in the morning was a nice perk!

Authenticity & Character
Location
Walking distance to wonderful restaurants, sites, shopping - just perfect!
Staff
Everyone - from the front desk to the restaurant staff to housekeeping was so patient and accomodating and helpful!
Cleanliness & Comfort
Activity Reviews
Useful Information
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cape Sounion Driving tour
Private Cape Sounion Driving tour
Greece

Temple of Poseidon at sunset on the coast - breathtaking! And dinner to follow was delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Round trip Transfer in Athens
Athens

So nice not to have to worry about how to get to and from the airport on a very long day of travel! The drivers in both instances were great!

Quality of Experience
Guides, Drivers and Staff
Transport
Mythical Argolis Day trip for history lovers
Mythical Argolis Day trip for history lovers
Athens

Everything about this day was magical - the sites, the guide (Theodorus) was the perfect blend of fun and informative and gave us plenty of time to explore on our own as well as with him. And George, again, was fantastic. Even though it must have been an exhausting day for him, he was so enthusiastic about the area and went out of his way to show us the most beautiful views and experiences!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Delphi Day-trip
Private Delphi Day-trip
Athens

This whole day was amazing! Delphi is gorgeous, Efi was so knowledgeable and wonderful with our kids and their love for mythology, and lunch at Mer Des Oliviers was as delicious as it was beautiful! And to top it off, our driver George was so sweet and helpful and made it a wonderful day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Acropolis & Agora Mythology Tour
Private Acropolis & Agora Mythology Tour
Athens

Our lovely guide really made the sites come to life for us - Stephanie was wonderful! This is a must do!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Apr 02, 2024

Dear Sonal,
Our team and I were so touched from your glowing review! Thank you very much for your kind words. You can be sure that I will convey to all our guides and our drivers your impressions. I am looking forward to welcoming you in our part of the world and to plan your next family trip to Greece or Italy.
Safe travels!
Eleni

What a trip! From the first planning stages till the last day!
Egypt | Mar 16 - Mar 23, 2024

David
David D.
Atlanta, GA | Reviewed on Apr 01, 2024
What a trip! From the first planning stages till the last day of the trip, everything was as close to perfect as possible. Habiba Mohamed from Sun Pyramids Tours planned the trip for me after I mentioned what I thought I might like to see. She made some suggestions that I agreed upon and she also communicates very well and I was always kept up to date. My trip included Cairo, Aswan and Luxor. Hotels were arranged as well as in- country flights. But the best part was the guides and drivers.... Read more

What a trip! From the first planning stages till the last day of the trip, everything was as close to perfect as possible. Habiba Mohamed from Sun Pyramids Tours planned the trip for me after I mentioned what I thought I might like to see. She made some suggestions that I agreed upon and she also communicates very well and I was always kept up to date. My trip included Cairo, Aswan and Luxor. Hotels were arranged as well as in- country flights. But the best part was the guides and drivers. Habiba arranged them for me...I was met at airports, hotels and returned and always on time. the guides are a special breed. They all seemed to be "Egyptologists" having gone to school to learn more about their country and its history. Great detail, knowledge and passion from all of them. Special mention in Cairo to Ahmed Ibrahim, in Luxor to Ahmed Amin and in Aswan, Ahmed Amin. These men were personable, had great English skills, but more importantly, they all had a vast knowledge of Egypt, it's history, all the dynasties, periods, individual pharaohs and kings, what they did or did not accomplish during their reign and where they are buried. They are very proud of their country and its civilization. A pleasure to listen to and learn from. And a special mention to my driver in Cairo for a few days, Ahmed Zaher. Driving in Cairo is special as there are really no rules and all the cars dance with each other so closely...you really don't understand why they don't hit each other...but, Ahmed was amazing. An incredible trip planned almost perfectly!

Hotel Reviews
Iberotel Luxor Jaz Hotel
Luxor

Great hotel! On the Nile. Nice rooms with an amazing view and good food! Extremely helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
City Max Hotel Aswan
Aswan

Great hotel! On the Nile with a great view. Nice rooms!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swiss Inn Golf Pyramids Resort
6Th Of October City

Great hotel! Close proximity to the pyramids. Nice rooms and good food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Apr 02, 2024

Hello, David
Thank you so much for your feedback. It is a honor to assist you in planning your trip. We will be waiting for your next trip to Egypt!
Best Regards,
Habiba

Review of Chile Honeymoon
Chile | Mar 23 - Mar 30, 2024

Sophia
Sophia A.
Atlanta, GA | Reviewed on Apr 01, 2024
Overall, great experience. In hindsight, would have planned the trip for Patagonia first and then Santiago toward the end to break up the extensive traveling from Puerto Natales --> Punta Arenas --> Santiago --> Atlanta --> Knoxville. The international flight is our fault because it was cheaper to purchase a connecting flight. Additionally, the city tour of Santiago was good, but our tour guide did not give as great of a history lesson of Santiago as she could have in comparison to our other... Read more

Overall, great experience. In hindsight, would have planned the trip for Patagonia first and then Santiago toward the end to break up the extensive traveling from Puerto Natales --> Punta Arenas --> Santiago --> Atlanta --> Knoxville. The international flight is our fault because it was cheaper to purchase a connecting flight. Additionally, the city tour of Santiago was good, but our tour guide did not give as great of a history lesson of Santiago as she could have in comparison to our other tour guides who were excellent. Our favorite hotel was Bidasoa. Liked that all of our transfers were pre-booked for us. Saved us a lot of time and made the traveling seamless.

Activity Reviews
Valparaíso & Wine Tour
Valparaíso & Wine Tour
Santiago
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile
Santiago City Tour - Private
Santiago City Tour - Private
Chile

History lesson wasn't great. Very repetitive. Somewhat slow. Felt we didn't see as much as we could have.

Base Torres Hike
Base Torres Hike
Chile
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Apr 02, 2024

Hi Sophia,

It's great to hear that your overall experience was a great one during your 8-day trip in Santiago and Patagonia 😊 That's one of the awesome things about booking with Kimkim, it really allows you to relax on your trip and concentrate on enjoying the sights instead of juggling all the reservations for hotels, excursions, transfers etc!
Don't hesitate to reach out in the future for further exploration of our beautiful country 😀

All the best in your future travels,
Jesse

Wonderful Visit to Japan
Japan | Mar 22 - Mar 31, 2024

D
David S.
Denver, CO | Reviewed on Apr 01, 2024

Kim Kim did an amazing job of planning, organizing, and communicating both before and during our trip to Japan. Myaen was always in contact wanting to ensure that we were prepared and understood our timetable. We would absolutely use Kim Kim again in the future.

Local specialist: Myaen Verzosa
Myaen
Myaen Verzosa
Local specialist in Tokyo | Replied on Apr 02, 2024

Hi David,
Thank you very much for your kind words and for taking the time to share your experience with us. Your feedback means a great deal to us, and we're genuinely thrilled to learn of your positive impression. Knowing that you'd consider entrusting kimkim with your travel plans again in the future brings us immense joy. It was our pleasure to assist you and your family in creating memorable experiences in Japan, and we look forward to the opportunity to assist you again whenever you're ready to plan your next adventure.
Best regards,
Myaen

Fantastic 1 week Bergen to Oslo trip. Highly recommend Kadri!
Norway | Mar 24 - Mar 30, 2024

Y
Yael N.
Newark, NJ | Reviewed on Apr 01, 2024
This was our first time having someone help us with planning a trip -- and it was an amazing experience! Kadri was not put off by the fact that we started planning on Wednesday night when... our flight was going to be that Saturday! She put together a fantastic draft itinerary, was very responsive to our feedback, and even turned the whole trip from "Oslo to Bergen" to "Bergen to Oslo" in the last minute, as we changed our flights. What a good sport!
The activities she chose for us were...
Read more

This was our first time having someone help us with planning a trip -- and it was an amazing experience! Kadri was not put off by the fact that we started planning on Wednesday night when... our flight was going to be that Saturday! She put together a fantastic draft itinerary, was very responsive to our feedback, and even turned the whole trip from "Oslo to Bergen" to "Bergen to Oslo" in the last minute, as we changed our flights. What a good sport!
The activities she chose for us were perfect, and we especially appreciated the walk with a local in Bergen (this local is a certified guide and a historian! wow!) and the food and alternative culture tour in Oslo (the food was traditional Norwegian, and our guide Katerina was fantastic -- the tour was a perfect blend of culture, city scape, art, history of the people behind the food, and urban nature). But really, everything was great. It was a 1 week trip all in all, and we loved everything we did. We also really appreciated the 24/7 help just a whatsapp message away (even in the Easter holiday) as we did have to use it once. Julia (our emergency contact) solved the problem we had with the hotel, and when we got back from dinner we had the correct room :). Amazing. We are so sold on this whole idea of locals planning our trip -- for sure we will use kimkim again in the future.

Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Apr 02, 2024

Hi Yael!

Thank you for the feedback, I am so happy you enjoyed your stay here! :)

Thank you for trusting us with planning your trip with you! I know the first time of using a new platform/service can be a bit scary. But our mission here is to put together the best trip you could ever imagine and take the planning off your shoulders!

If you ever plan another journey, we'd love to welcome you back, and I will be here and more than happy to assist you!

Kadri

Rita was amazing and very attentive. Thank yo...
Spain | Mar 20 - Mar 30, 2024

K
Kathryn M.
Chicago, IL | Reviewed on Apr 01, 2024

Rita was amazing and very attentive. Thank you!

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Apr 04, 2024

Hi Kathryn, thank you so much for your kind words!! I hope you had a great time in Spain and created wonderful memories with your family. It's been a pleasure to work with you on this adventure! Warm regards, Rita 🥰

Porto and Lisbon
Portugal | Mar 7 - Mar 13, 2024

K
Kay T.
Dallas, TX | Reviewed on Apr 01, 2024
Fantastic trip! Very easy process. A little pricey for the content but an overall great experience. Guides:
- Marta in Porto was amazing. Incredibly knowledgeable and great interaction. Definitely our favorite!
- Pedro on the Duoro Valley tour was also fantastic. Appreciated his insights throughout the day. (Side note, the tour and tour guide at the second winery were not impressive. Although the meal was good.)
- Fabio was a wonderful driver. Really appreciated him...
Read more

Fantastic trip! Very easy process. A little pricey for the content but an overall great experience.

Guides:
- Marta in Porto was amazing. Incredibly knowledgeable and great interaction. Definitely our favorite!
- Pedro on the Duoro Valley tour was also fantastic. Appreciated his insights throughout the day. (Side note, the tour and tour guide at the second winery were not impressive. Although the meal was good.)
- Fabio was a wonderful driver. Really appreciated him accommodating the lunch stop at Nazare. (Side note, we had lunch at Maria do Mar in Nazare. Recommended by the hotel. Great seafood and great staff down a side laneway.)
- Last trip was with Roi. He probably had the most stress to deal with the timing and the crowds at the palace. But the best part of the tour was when he seemed to go 'off script' and walked with us down through the trees/vegetation and ponds. Really appreciated his willingness to show us that part of the area.

Activity Reviews
Day Trip to the Douro Valley & Rabelo Boat Ride
Day Trip to the Douro Valley & Rabelo Boat Ride
Porto

Great experience to see the valley via car and the short boat ride. Port and the tour were best at the first winery. Tour guide, wine and port were not great at the second.

Historic Porto and Port wine lodges
Historic Porto and Port wine lodges
Porto

Amazing! Great port and amazing lunch. Also appreciated the tour, as our first introduction to porto.

Local specialist: Tiernan O'Rourke Araujo
Tiernan
Tiernan O'Rourke Araujo
Local specialist in Galicia, Spain | Replied on Apr 04, 2024

Hi Kay & Kristie,

We are delighted to hear that you had a positive experience! Thank you for taking the time to share your thoughts with us. We appreciate your honesty regarding the pricing and will definitely take that into consideration. We are glad that despite the cost, you still had a great overall experience. We hope to welcome you back soon!
Tiernan
E&W

great agenda and tours and experience.
Chile | Mar 8 - Mar 23, 2024

lynn
lynn o.
Mexico | Reviewed on Apr 01, 2024

great agenda and tours and experience.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Apr 03, 2024

Wow Lynn, those pictures are stunning! Thanks for sharing them and trusting me with your travel plans to visit many different locations in Chile. I was glad to meet you in person in Puerto Natales and hope you will always have wonderful memories of our country.
Best regards,
Lorena

Charlotte was a pleasure to work with.
Mexico | Mar 14 - Mar 29, 2024

R
Rhodo D.
Canada | Reviewed on Apr 01, 2024
Charlotte was a pleasure to work with. She made thoughtful recommendations and consistently emphasized the importance of tailoring the experience to our family's preferences. She was also responsive in answering questions, etc. Read more

Charlotte was a pleasure to work with. She made thoughtful recommendations and consistently emphasized the importance of tailoring the experience to our family's preferences. She was also responsive in answering questions, etc.

Hotel Reviews
Casa Bocana
Huatulco

This is a beautiful boutique hotel. We would go back in a heartbeat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Noria
Oaxaca

The common areas of the hotel were amazing, particularly the small pool in the courtyard, and the location couldn't be beat. The rooms themselves were a bit sparse, but had lots of room and were very clean. The staff was very friendly and accomodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private car with Spanish speaking driver
Mexico

We loved Alberto! He was an excellent driver and incredibly thoughtful person. We recommend him to others without reservation.

Quality of Experience
Guides, Drivers and Staff
Transport
Lucha libre in Mexico city
Lucha libre in Mexico city
Mexico City

This was a highlight of our time in Mexico City. While we aren't wrestling fans, it was a highly entertaining experience and we particularly enjoyed the fact that it was a bit off the tourist path -- most of those in attendance were local families.

Quality of Experience
Guides, Drivers and Staff
Transport
Teotihuacan site with and English speaking guide
Teotihuacan site with and English speaking guide
Mexico

This was an amazing site and our guide, Isabelle, was fantastic. We wouldn't have enjoyed the experience nearly as much without her knowledge and insight.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Melun

Rita planned a fantastic trip for us to Portu...
Portugal | Mar 17 - Mar 30, 2024

U
Uri R.
Belmont, CA | Reviewed on Apr 01, 2024

Rita planned a fantastic trip for us to Portugal, including the amazing Azores. All the logistics worked perfectly, including internal flights, car rentals, and multiple guided day trips. The accommodations were fantastic, and we loved staying in unique hotels that we likely wouldn't have found on our own. All in all, it was a perfect trip.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Apr 04, 2024

Hi Uri, thank you so much for taking the time to write this review. I'm so pleased you had a fantastic time in Portugal!! It was a real pleasure for me to be a small part of your journey and hopefully, in the future, we will have the chance to work together again. Thank you for choosing the Espíritu Travel family! Rita🥰

Enjoyable, extended tour of Crete, responsive support, excellent guides
Greece | Mar 20 - Mar 31, 2024

Betsy
Betsy W.
East Tremont, NY | Reviewed on Apr 01, 2024

We really enjoyed our 11 day tour of Crete, seeing small villages and big cities. Our guides and drivers were superb, and flexible when we took more time than usual at the historical sites. Angela, our coordinator, was always responsive to questions. Our hotels were well-chosen and rooms in Chania and Iraklion exceeded our expectations.

Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Apr 01, 2024

Yeia sou, Betsy,

Thank you for taking the time to leave a review. I am really happy to know that you enjoyed the tours, guides, and hotels.
I would love to hear though what kept you from posting a 5 star review. What was it that made you post a 4 star one? That would really help me understand and take any necessary measures to make sure that all trips are worth 5 stars! 🙂
Thank you and I'd love to see you coming back soon.

Angela and the GA Trips team

Incredible Experience in Netherlands... All thanks to Emma!!!
The Netherlands | Mar 24 - Mar 30, 2024

O
Orlando M. R.
Flagami, FL | Reviewed on Apr 01, 2024
Dear Emma, I wanted to take a moment to express our deepest gratitude for the incredible experience we had during our recent trip to the Netherlands. It was truly a journey filled with unforgettable memories, and we owe it all to you. Your meticulous planning, attention to detail, and kind gestures throughout the entire preparation process made our trip seamless and enjoyable from start to finish. From the moment we began discussing our travel plans, it was evident that you were committed... Read more

Dear Emma,

I wanted to take a moment to express our deepest gratitude for the incredible experience we had during our recent trip to the Netherlands. It was truly a journey filled with unforgettable memories, and we owe it all to you.

Your meticulous planning, attention to detail, and kind gestures throughout the entire preparation process made our trip seamless and enjoyable from start to finish. From the moment we began discussing our travel plans, it was evident that you were committed to ensuring that every aspect of our trip was tailored to our preferences.

Your insightful comments and thoughtful recommendations enriched our itinerary and allowed us to discover hidden gems and experience the true essence of the Netherlands. Whether it was exploring the charming streets of Amsterdam, indulging in delicious Dutch cuisine (French Fries were amazing...already missing them; also the mini pancakes), or admiring the picturesque landscapes, every moment was magical.

Your dedication to ensuring that our trip was stress-free and enjoyable did not go unnoticed, and we are truly grateful for all that you did to make our vacation a success. Your passion for travel and commitment to excellence are truly commendable, and we feel fortunate to have had the opportunity to work with you.

Once again, thank you, Emma, for your exceptional service and for going above and beyond to ensure that our time in the Netherlands was nothing short of extraordinary. We look forward to planning our next adventure with you.

Warmest regards,

Hotel Reviews
Hotel Royal Bridges
Delft
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Plaza Victoria Amsterdam
Amsterdam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Public transport pass Amsterdam
Public transport pass Amsterdam
The Netherlands
Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Keukenhof & tulip experience by bus tour
Amsterdam - Keukenhof & tulip experience by bus tour
The Netherlands
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emma Gerards
Emma
Emma Gerards
Local specialist in Huissen, The Netherlands | Replied on Apr 12, 2024

Hi Orlando,
Thank you very much for your amazing words and kind review.
I'm happy to hear that you enjoyed your trip and that you appreciated my help in organizing everything! We loved hosting your trip here for you.
Wishing you all the best,
Emma

This is my first time booking with Kim Kim an...
China | Mar 4 - Mar 23, 2024

Julio
Julio F.
Flagami, FL | Reviewed on Apr 01, 2024
This is my first time booking with Kim Kim and by all means it WON'T be the last. Heidi did an excellent job on making sure everything was in point, answering all the questions and always be there when needed.
Heidi THANK YOU so much for such outstanding job. my family and I brought all these great memories from the trip and in a great part thanks to you.
we'll talk again very soon...
Julio Cesar.
Read more

This is my first time booking with Kim Kim and by all means it WON'T be the last. Heidi did an excellent job on making sure everything was in point, answering all the questions and always be there when needed.
Heidi THANK YOU so much for such outstanding job. my family and I brought all these great memories from the trip and in a great part thanks to you.
we'll talk again very soon...
Julio Cesar.

Hotel Reviews
The Royal Pacific Hotel and Towers
Hong Kong

Excellent location and the staff awesome!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sakurai
Kusatsu

We just love it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shibuya Tokyu REI Hotel
Tokyo

Excellent place clean and the people very nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Apr 02, 2024

Dear Julio,

Hope you are doing fantastic.

Thank you so much for your kind feedback and for choosing Kim Kim for your trip. We're thrilled to hear that your experience with us exceeded your expectations .We are also so happy with that you and your family brought back great memories from this trip.It is our great honor and pleasure to play a part in creating those memorable experiences for you and your family.

We look forward to assisting you again in the future and creating more unforgettable adventures together.

Warm regards,
Heidi

Wonderful 9 day tour of Vietnam
Vietnam | Mar 22 - Mar 30, 2024

J
John S.
Chicago, IL | Reviewed on Apr 01, 2024
My family group of 4 booked a 9 day tour of Vietnam through Hien at KimKim. Hien was responsive and professional. She put together a wonderful tour schedule based on our requests. The guides and drivers were timely, polite and very informative. We started in Hanoi, proceeded to Ha Long Bay, then Hue before finishing in Go Chi Minh City. Our itinerary at each stop was a mixture of city tours, museums, food tours, historical points of interest, and a two day/one night cruise on Ha Long... Read more

My family group of 4 booked a 9 day tour of Vietnam through Hien at KimKim. Hien was responsive and professional. She put together a wonderful tour schedule based on our requests. The guides and drivers were timely, polite and very informative. We started in Hanoi, proceeded to Ha Long Bay, then Hue before finishing in Go Chi Minh City. Our itinerary at each stop was a mixture of city tours, museums, food tours, historical points of interest, and a two day/one night cruise on Ha Long Bay. Hotels and food met our requested levels. We couldn’t have asked for more for our first trip through Vietnam.

Hotel Reviews
Caravelle Saigon

Stayed here two nights. Located in district 1, the hotel is right in the middle of downtown and close to restaurants and many historical attractions. Rooms were clean and comfortable and staff was very attentive and helpful. Breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue

Stayed here two nights in Hue as part of a 9 day Vietnam tour. Hotel was beautiful, centrally located, and clean. Staff was very helpful and buffet breakfast was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elite of the Seas

Rooms were spacious, crew was very attentive, and food was awesome. We had a two day , one night cruise which was a bit rushed but fit our schedule.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Sinfonía Majesty Hotel and Spa

Stayed 3 nights as part of a Vietnam tour. Staff was friendly and helpful. Breakfast was included in our stay and was delicious. Hotel was clean and centrally located in the historic district close to restaurants and the local street scene.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visiting Dark and Bright Cave - Disembarking Elite of the Seas (2D1N)
Visiting Dark and Bright Cave - Disembarking Elite of the Seas (2D1N)
Ha Long Bay

Uniting from the cruise ship. A small boat took us from the cruise ship to a platform where we got on a 6 person raft with a local lady rowing the boat to the caves. Relaxing ride with beautiful scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
A O Traditional Vietnamese Culture Show with Dinner
A O Traditional Vietnamese Culture Show with Dinner
Ho Chi Minh City

We loved this show. We didn’t know what to expect. It was more like a culturally based acrobatic show. Very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Onboarding Elite of the Seas Cruise (2D1N)
Onboarding Elite of the Seas Cruise (2D1N)
Ha Long Bay

This cruise was top notch. Ships rooms were spacious, clean and comfortable. Staff was friendly and helpful. Food was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Ho Chi Minh city  Half Day Tour
Exploring Ho Chi Minh city Half Day Tour
Ho Chi Minh City

We enjoyed our half day tour of Ho Chi Minh City. Loved the history of the old post office, the Presidential Palace, and Ho Chi Minh memorial. Our guide brought all the historical sights to life with his detailed descriptions and ability to answer all questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Hue Citadel City Tour Full Day
Exploring Hue Citadel City Tour Full Day
Hue

Loved the historical aspects of the Hue tour. Our guide was very informative. Visited two emperor burial sites which were very different but both very impressive. Had a great set menu lunch inside the citadel. The tour of the imperial palace was great. The food market tour is underwhelming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

This was a walking tour leaving from our hotel in the historic district. Some of the stops were better than others. Loved the rice noodle dishes. We stopped at a food stall in a dark alley that served fried fish in broth. While we are very comfortable with street food, this stop on the tour was a little uncomfortable even for us in terms of cleanliness and quality. Bahn Mi stop was also a little disappointing as it was a vegetable sandwich instead of pate or other protein.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City

Tour was about 90 minute drive from downtown hotel. Guide was very knowledgable. Tour was very informative about the history of the VC tunnels.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Beauty of Hanoi Capital with experience the Water Puppet show
Explore the Beauty of Hanoi Capital with experience the Water Puppet show
Hanoi

Our tour guide was very informative. Loved the cultural museum. The water puppet show was unique but hard to follow the story.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Apr 02, 2024

Dear John,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam with your family.
Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.

With my best regards,
Hien

Family trip to Rome and Sorrento/Amalfi Coast/Naples
Italy | Mar 23 - Mar 31, 2024

T
Tom L.
Ashburn, VA | Reviewed on Apr 01, 2024
Melanie was super helpful in helping us plan out our first trip to Italy on relatively short notice; most book nearly a year out but we booked a couple months prior to our trip. In particular, she helped organize a hotel in Sorrento, tours, and transportation from arrival to departure. She was also kind enough to recommend and book certain restaurants for dinner. The tour guides were good but Rich, an American living in Rome, was extremely knowledgeable for guiding us through the walking... Read more

Melanie was super helpful in helping us plan out our first trip to Italy on relatively short notice; most book nearly a year out but we booked a couple months prior to our trip. In particular, she helped organize a hotel in Sorrento, tours, and transportation from arrival to departure. She was also kind enough to recommend and book certain restaurants for dinner. The tour guides were good but Rich, an American living in Rome, was extremely knowledgeable for guiding us through the walking tour of Rome hitting all the major sites as well as a tour of the Vatican on a second day. All drivers were very procession and special shout out to primary driver Andrea who covered us for several days. I couldn’t get a precise breakdown of the service costs and was willing to pay the slight premium for the attention and safety of having a team help us navigate during our first trip and Melanie did a very nice job in making for a wonderful and memorable Italy vacation for our family. I would highly recommend her and am sure others can get more out of their spend with a bit more time to plan out the hotels in particular.

Hotel Reviews
Grand Hotel De La Ville
Sorrento

During my three-night stay at Grand Hotel De La Ville in Sorrento, I found the rooms to be okay, but the front desk staff were not particularly friendly as I expected. The food was decent, but I may explore other options if I visit Sorrento again.

Hotel Le Meridien Visconti - Marriott
Rome

I stayed at Hotel Le Meridien Visconti in Rome for four nights. The front desk experience was great, and the room was comfortable. The breakfast was the best, and the staff were friendly and professional.

Staff
Activity Reviews
Ravello, Amalfi & Positano
Ravello, Amalfi & Positano
Sorrento

Exploring Ravello, Amalfi, and Positano in a private group tour was a fantastic experience. The views were breathtaking, and the lunch near Sorrento was delightful. I highly recommend this tour.

Historical Rome walking tour and Colosseum guided Tour
Historical Rome walking tour and Colosseum guided Tour
Rome

The walking tour in Rome with Rich was excellent. His knowledge was impressive, although more suited for older kids and adults rather than younger children. I enjoyed the experience!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Apr 02, 2024

Hi Tom,
thank you so much for leaving such a lovely review! Helping you and your family plan this trip was a pleasure. I'm so pleased you had a lovely time and the weather was nice for you too (apart from the odd sand storm!!!).
I'm really happy you enjoyed the guides and the drivers, they all spoke very fondly of you all too.
If you come to Italy again, you know where I am!

Thanks again, it really does mean a lot!
Ciao!

The itinerary was well thought out , allowed ...
Turkey | Mar 11 - Mar 25, 2024

Lilian
Lilian T.
Singapore | Reviewed on Apr 01, 2024

The itinerary was well thought out , allowed us to have diff experience and cuisine.

Traveling was painless and the guides were very helpful and attentive to our needs and requests .

Berat has done an amazing job !

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Apr 07, 2024

Dear Lilian,
Thanks so much for your review - we deeply appreciate it! We are happy to hear you had a great trip in Turkey. We look forward to hosting you again soon.
All best regards on behalf of Trail Travel team,
Berat

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.