Kimkim Trip Reviews

4.8
Based on 19,758 ratings
Read 19,758 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Greece trip
Greece | Sep 12 - Sep 20, 2023

K
Kristina r.
Algonquin, IL | Reviewed on Sep 21, 2023
Our travel agent, Ina, did an amazing job recommending places she felt my partner and I would enjoy. She was exceptional in modifying the plan based off of our comments and genuinely made everything incredibly easy. We ended up going to Athens, Naxos, and Santorini, with Naxos being our favorite! At first, we had reservations about Naxos as most people tend to go to Mykonos, but Naxos was perfect for what we had asked for: calm, traditional, and the most beautiful water I’ve ever seen in my... Read more

Our travel agent, Ina, did an amazing job recommending places she felt my partner and I would enjoy. She was exceptional in modifying the plan based off of our comments and genuinely made everything incredibly easy. We ended up going to Athens, Naxos, and Santorini, with Naxos being our favorite! At first, we had reservations about Naxos as most people tend to go to Mykonos, but Naxos was perfect for what we had asked for: calm, traditional, and the most beautiful water I’ve ever seen in my life. We could not be more pleased and we’ll have memories to last for a lifetime!

Hotel Review
Avra Hotel
Rafina, Attica

The hotel was beautiful and the location made it easily walkable to restaurants. The only downfall was that they pushed 2 twin beds together and they split apart multiple times.

Authenticity & Character
Location
Easily walkable and view of the water
Staff
Cleanliness & Comfort
Activity Reviews
Caldera Cruise & Volcano Visit
Caldera Cruise & Volcano Visit
Santorini

Our guide was great! We stopped at 3 different locations and we had plenty of time at each spot. The guide did a great job explaining the history of the volcano as well. The men who worked on the boat, especially the main guy were a hoot and he even helped me with my wound after I tripped on the top of the volcano, ha! I expected the food to be mediocre, but it was absolutely amazing and I even went up for seconds! We apparently went on a very windy day which we didn’t realize because the crew did such a great job, it was only rough for about 20ish minutes and even then it wasn’t bad. The crew did a great job safety wise and even provided us with blankets as it got a bit chilly after the sunset.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sailing Tour around Naxos
Sailing Tour around Naxos
Naxos

Our guides, Akis and George, were absolutely amazing! They were incredibly friendly and fun, while remaining professional and gave us all a great experience! I expected the food to be mediocre, but it was actually AMAZING and one of my favorite meals during our entire 9-day Greece trip. The location of the sites were great and they briefly explained the history of the locations, one of which was a place where if you put clay from the rocks on your face…your skin doesn’t age ;) you know I slapped that on, ha! Plus we had plenty of time at each spot and did not feel rushed at all. I will say the water was a bit chilly…but definitely worth while!

Quality of Experience
Food
The moussakka was amazing and one my favorite meals while I was in Greece
Guides, Drivers and Staff
Transport
Acropolis Afternoon Tour
Acropolis Afternoon Tour
Athens

Our travel guide did a great job explaining the history. My fiancé is a history lover and had a lot of questions that the guide was more than happy to answer! And he genuinely seemed to really appreciate them, haha. The guide had a great pace and gave us time to walk around after explaining the history for photos.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Ina Gaydarova (deactivated)
Ina
Ina Gaydarova (deactivated)
Local specialist in Athens, Greece | Replied on Sep 22, 2023

Dear Kristina,

I must admit it was quite entertaining reading your review. Haha! Thank you for sharing some photos (that's always my favourite part). I'm glad to hear Andrew and you enjoyed learning about the historical facts on your tours and had a lot of fun with a few great surprises with the food onboard. I have certainly kept notes of your feedback as well.
It was great working with you and it will be a pleasure to see your happy faces again in the future on another adventure in Greece (or Italy).

Take Care!
Ina

Excellent & Personable Service for a Seamless Trip!
South Africa | Aug 13 - Sep 18, 2023

Kemi
Kemi I.
Shaw, DC | Reviewed on Sep 21, 2023
My husband & I enjoyed a wonderful 5wk journey through Namibia & South Africa thanks to the expert help of Esther! We had a general outline of what we wanted to do, but working with a local company was invaluable. Esther helped us refine & enhance this outine into a wonderful & varied itinerary. In Namibia, we did a 2wk road trip that included the Namib Desert & Damaraland. In South Africa, we spent time in Johannesburg and Cape Town, of course... but also took a fantastic road trip between... Read more

My husband & I enjoyed a wonderful 5wk journey through Namibia & South Africa thanks to the expert help of Esther! We had a general outline of what we wanted to do, but working with a local company was invaluable. Esther helped us refine & enhance this outine into a wonderful & varied itinerary. In Namibia, we did a 2wk road trip that included the Namib Desert & Damaraland. In South Africa, we spent time in Johannesburg and Cape Town, of course... but also took a fantastic road trip between the two cities! Our hotels (mid/high-range) were excellent, including several that we would not have found on our own. We always had beautiful rooms, and she often had special treats waiting for us upon arrival (welcome notes, bottle of wine) . She also suggested many wonderful excursions that helped us get on & off the beaten path while experiencing both beautiful countries. And Sandra, her lovely concierge, helped us book restaurants and other events... what wonderful people! Our group chat was full of information, humor & timely responses! They both helped make our trip seamless and unforgettable. We recommend Esther very highly!

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Sep 21, 2023

Hi Kemi

Thanks so much for the lovely review!! Sandra and I loved meeting you and Steve in Joburg and we are so happy you had a great trip! We also love your blogs and you gave us some great tips as well!!

Until we meet again :-)
Esther

Our experience exceeded our expectations.
Portugal | Sep 14 - Sep 20, 2023

Stephany
Stephany M.
Monroe, NC | Reviewed on Sep 21, 2023
Our experience exceeded our expectations. Rita put together an amazing itinerary with wonderful private guides who were personable and knowledgeable. Rita and her colleagues were available to answer questions and address concerns promptly - even on a Sunday. They assisted us with small trip adjustments as needed. Our visit to Portugal was one of the best experiences of my life. Thank you Rita! Read more

Our experience exceeded our expectations. Rita put together an amazing itinerary with wonderful private guides who were personable and knowledgeable. Rita and her colleagues were available to answer questions and address concerns promptly - even on a Sunday. They assisted us with small trip adjustments as needed. Our visit to Portugal was one of the best experiences of my life. Thank you Rita!

Hotel Reviews
Meliá Lisboa Aeroporto
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Portugal Boutique City Hotel
Lisbon

Classy, clean and beautiful hotel. Staff were professional and pleasant. The breakfast was always fresh and delicious.

Authenticity & Character
Location
Right in the heart of the city. We could walk everywhere from this location.
Staff
Cleanliness & Comfort
Activity Reviews
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

This was a day we will never forget! Our amazing guide Gustavo did not disappoint. He was extremely personable and knowledgeable. Our riverboat cruise on the Douro River was followed by a once-in-a-lifetime wine tasting and dining experience. Gustavo arranged for us to taste wine and have a meal with a local Portuguese family who owns and operates their own vineyard. We were invited into their home for a meal. The property owner himself did the wine tasting and coupled this was a genuine home-cooked 3-course meal to accompany each wine. We ate food that was not only authentic to Portugal but way more delicious than any restaurant food we had during our trip. This was by far my most favorite day of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Very clean & comfortable
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Our guide Martha was so friendly and knowledgeable. We covered so much in 1 day. She provided suggestions and tips for the self-guided portions. She threw in some extra stops for must-try foods and scenic overlooks that enhanced the experience. One of the best days of our trip!

Quality of Experience
Guides, Drivers and Staff
We loved our guide!
Transport
clean & comfortable
Lisbon Roots: A Food & Cultural Walk
Lisbon Roots: A Food & Cultural Walk
Portugal

Small group tour focused on food & culture. Our guide Dani was so lovely and passionate about her job. She went above and beyond with the details. Highly recommend. Great for day #1 in Lisbon.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Sep 26, 2023

Dear Stephany, thank you so much for taking the time to write such a wonderful review! I'll make sure to forward your feedback to your local guides who will be surely glad to receive it. I feel so grateful I could be a little part of your trip, I'm so happy to know you had an amazing time around Portugal. It was truly a pleasure to work with you throughout the entire process :)
Thank you from the Espíritu Travel family!
Sending you my best regards, Rita.

Justine and the KimKim Team were fantastic! Made trip planning super easy and enjoyable!
France | Aug 24 - Sep 6, 2023

Claudia
Claudia M.
Moraga, CA | Reviewed on Sep 21, 2023
Justine and the KimKim Team did a fabulous job with our two week France trip! The hotels, the restaurant recommendations, the tours, it was exactly what we were looking for. It was my husband's first trip to France, and my first in 30 years so we wanted to hit all the typical tourist spots. The guided tour of Medieval France (Saint Chapelle, Ile de Cite, Notre Dame) was really amazing and fun with tour guide Athina! All the hotels Justine picked were in great locations, small boutique... Read more

Justine and the KimKim Team did a fabulous job with our two week France trip! The hotels, the restaurant recommendations, the tours, it was exactly what we were looking for. It was my husband's first trip to France, and my first in 30 years so we wanted to hit all the typical tourist spots. The guided tour of Medieval France (Saint Chapelle, Ile de Cite, Notre Dame) was really amazing and fun with tour guide Athina!

All the hotels Justine picked were in great locations, small boutique hotels that were exactly what we were looking for! I highly recommend Hotel Mansart in Paris, Maison No in Lyon, Splendid Hotel in Annecy, and definitely Hotel West End in Nice where we were overlooking the Mediterranean. So lovely!

Our stop in Chamonix/Mt. Blanc was a highlight - it was great to get out of the cities and breath the fresh mountain air!

We truly loved it all and can't wait to go back! We'll definitely use KimKim again for our travels!

Hotel Reviews
Hôtel West End
Nice

Fabulous hotel situated right across the street from the Mediterranean Sea. Location can't be beat! Sweet outdoor restaurant with delicious breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Splendid Hotel Lac d'Annecy - Handwritten Collection
Annecy

Nice hotel with pleasantly furnished rooms. Staff were very helpful. Great breakfasts! Location was fantastic, about half a block from the lake and centrally located near lots of restaurants and nightlife!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Nô
Lyon

Very nice hotel in a great part of town near restaurants and nightlife and walking distance to all the sights. Great breakfasts on the rooftop of the building!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Mansart
Paris

Very sweet boutique hotel. Wonderful customer service, friendly staff, delicious breakfasts and great location. Close to the Opera and Place de Vendome and shopping around Rue Rivoli.

Authenticity & Character
Location
Staff
super friendly staff!
Cleanliness & Comfort
Novotel Paris Charles de Gaulle Airport
Tremblay-en-France

hotel is right outside the airport so it's a great location if you have any early morning flight!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Monaco, Eze and La Turbie Tour small group tour
Monaco, Eze and La Turbie Tour small group tour
France

Nice tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Cannes, Antibes and St Paul de Vence Small Group Tour (Full day)
Cannes, Antibes and St Paul de Vence Small Group Tour (Full day)
France

This was a wonderful day and we loved exploring these three towns on the Riviera!

Quality of Experience
Guides, Drivers and Staff
Transport
Aiguille du Midi, balcony hiking and Mer de Glace
Aiguille du Midi, balcony hiking and Mer de Glace
France

We weren't feeling well so didn't go all the way to the top but had a fabulous visit to the midway point, a wonderful picnic and great guide who shared so much information. A wonderful day in the mountains!

Quality of Experience
Guides, Drivers and Staff
Our guide, Jeremy, was fantastic!
Lyon Old Town Food Tour
Lyon Old Town Food Tour
Lyon

A great way to taste some of the great food in Lyon. We visited a shop with amazing cured meats, a cheese shop, a dessert shop, and then gelato! Fun to walk through the older neighborhoods of Lyon and learn about the town's history!

Quality of Experience
Guides, Drivers and Staff
Murders and Mysteries of the Louvre
Murders and Mysteries of the Louvre
Paris

This private tour of the Louvre was a great way to see and learn about some of the amazing in the museum. It was so helpful to have a guide rather than wandering aimlessly through the crowds!

Quality of Experience
Guides, Drivers and Staff
Our guide was good but sometimes hard to understand and the crowds made it hard to hear!
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Paris

Our tour guide Athina was amazing! We learned so much and has so much fun touring Medieval Paris with her. It was a great walking tour and wonderful way to start our time in Paris!

Quality of Experience
Guides, Drivers and Staff
Athina was so knowledgeable and a lot of fun!
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

Very nice dinner and beautiful nighttime tour of Paris!

Quality of Experience
Food
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Arnas | Replied on Sep 21, 2023

Bonjour Claudia,

Thanks for your wonderfull feedback, I am so happy that you and Brian had a wonderfull time in France !
We hope to see you again on Kimkim in the future :)

All the best for you,
Best regards
Justine

Trip of a lifetime to Greece thanks to Christos and our KimKim TravelTeam!
Greece | Sep 5 - Sep 15, 2023

Michelle
Michelle G.
Maple Grove, MN | Reviewed on Sep 21, 2023
Our 11-day trip to Athens-Mykonos-Paros-Santorini would not have been as wonderful if not for our KimKim specialist, Christos, and the TravelTeam assigned to us and available at any time of day for any type of situation. Everything from tipping recommendations to "we can't find our driver?" to timely notices on schedule changes. Christos planned a perfect combination of tours, shopping and beach time for our group of 4 long-time friends for our first time in Greece. Weather and ferry... Read more

Our 11-day trip to Athens-Mykonos-Paros-Santorini would not have been as wonderful if not for our KimKim specialist, Christos, and the TravelTeam assigned to us and available at any time of day for any type of situation. Everything from tipping recommendations to "we can't find our driver?" to timely notices on schedule changes. Christos planned a perfect combination of tours, shopping and beach time for our group of 4 long-time friends for our first time in Greece. Weather and ferry delays caused cancellations of two tours which were promptly reimbursed by KimKim upon our return. Communication was the BEST. They were always available and very friendly and helpful with our questions and needs. In Paros, we wish we had been closer to (or in) Naoussa, as our hotel was a little remote and it was costly to get to the village to shop and dine. Word to Greek travelers... Pack less, you'll thank me. Besides, then you can bring more back! Our memories of this trip, like our friendship, will last a lifetime. Michelle, Lea, Linda, & Kelly

Hotel Reviews
Kastro Suites Santorini
Santorini

I had a wonderful time at Kastro Suites in Santorini. The staff was great, the place was beautiful. The only downside was the many stairs we had to climb with our heavy luggage. The breakfast was fresh and delicious, a stark contrast to our previous accommodation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acrogiali Beach Hotel
Mykonos
Authenticity & Character
Location
Staff
Eva at the front desk was wonderful and very funny!
Cleanliness & Comfort
Sweet Home Hotel
Athens

Wonderful breakfast, great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acquamarina Resort
Paros

Our group did not care for this hotel. No assistance with luggage was offered. Several flights of steps.

Authenticity & Character
Location
Too remote. Had to walk a mile to get to bus to go to Naoussa or $40 taxi (each way)
Staff
Very few staff, front desk was always on phone, answer to any question was "No"
Cleanliness & Comfort
Activity Reviews
Caldera Cruise & Volcano Visit
Caldera Cruise & Volcano Visit
Santorini

This was a great experience. Despite being a large group tour, we all had fun dancing on the boat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santorini Wine Tour
Santorini Wine Tour
Santorini

This trip was cancelled due to ferry delay

Quality of Experience
Guides, Drivers and Staff
Transport
Local Transfer in Paros
Paros

Elias is #1!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Farm Tour with Lunch
Private Farm Tour with Lunch
Paros

My favorite part of the trip overall! Jeremy was a wonderful host. So personal, as was his son. Being from a farming state (Iowa) this was very interesting to us. Love the lunch on the veranda overlooking the Aegean Sea.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Guided Mykonos Island Driving Tour
Private Guided Mykonos Island Driving Tour
Mykonos
Quality of Experience
Guides, Drivers and Staff
Transport
Private Acropolis Guided Tour
Private Acropolis Guided Tour
Athens

Dorina was extremely knowledgeable and very interesting! She also worked with KimKim to solve our ticket issue.

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Highlights with Wine
Santorini Highlights with Wine
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on Sep 25, 2023

Dear Michell
Thank you very much for this detailed review and your kind words about us. I am very glad that you had a great trip in Greece and everything was well planned and executed.
Greetings to all of you!
Christos

100% Satisfaction
Greece | Sep 5 - Sep 14, 2023

Charles
Charles A.
Harrisburg, PA | Reviewed on Sep 21, 2023
Historically, my wife and I have always researched, planned and managed international trips, thinking this option gave us more flexibility and control over our vacation schedule and activities. Thus, we were skeptical contacting KimKim, but we are 100% glad we did. Absolutely everything about the trip was perfect: the accommodations, the excursions, the travel arrangements and the service. Everything! Afroditi was attentive and responsive to all our crazy questions in advance of... Read more

Historically, my wife and I have always researched, planned and managed international trips, thinking this option gave us more flexibility and control over our vacation schedule and activities. Thus, we were skeptical contacting KimKim, but we are 100% glad we did. Absolutely everything about the trip was perfect: the accommodations, the excursions, the travel arrangements and the service. Everything! Afroditi was attentive and responsive to all our crazy questions in advance of traveling to Greece and was available to us, when needed, while we were there. She knows travel and she knows how to treat customers very well. I would recommend Afroditi to anyone seeking expert travel planning. She crafts very memorable trips based on customer input and feedback and her knowledge of an area. My wife and I are very grateful to Afroditi and KimKim for making our 40th-anniversary trip to Greece an incredible adventure.

Hotel Review
Elia Ermou Athens Hotel
Athens

This hotel is perfectly situated in an area of Athens that's convenient for sight-seeing, shopping and dining. It was well appointed and the service was terrific. Breakfasts were generous and delicious with lots of variety and well-prepared options. Drinks on the outside deck under the stars looking out at the acropolis were the perfect way to end a day. Our room was spotless, spacious and accommodating. I highly recommend the Elia Ermou Athens Hotel.

Authenticity & Character
Nothing unique, just comfortable and accommodating.
Location
Easily accessible to everything we wanted to see and do.
Staff
Excellent customer service.
Cleanliness & Comfort
Spotless room with comfortable bed and very clean common areas. Overall, a very nice hotel.
Local specialist: Afroditi Kalogerakou
Afroditi
Afroditi Kalogerakou
Local specialist in Athens, Greece | Replied on Sep 22, 2023

Dear Charlie,

I can't thank you enough for your appreciation & your kind words! ❤❤
I am very happy to hear that you enjoyed your time here and you made the most out of your 40th-anniversary trip!
It is always a pleasure to welcome travelers like you (kind & considerate despite the "hiccups" that may occur)
Hope to welcome you again in Greece sometime in the future!🌊⛱🌞
(Maybe for your 50th anniversary! 😉)

Warm regards from Athens,
Afroditi

Portugal- Lisbon-Porto
Portugal | Sep 11 - Sep 18, 2023

L
Laura T.
Jeffersonville, IN | Reviewed on Sep 21, 2023

Marina did a wonderful job in planning our trip. Things changed when our flight was canceled and she needed to rebook several of our tours. Had a little hiccup with understanding what we wanted but that was due on our end because we were traveling and couldn’t explain expectations to her well.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Sep 22, 2023

Hi Laura,
Thank you so much for such a lovely review! It was a real pleasure for me to help you plan this wonderful trip to Portugal and I am glad you enjoyed your trip :) I look forward to working with you in the future. Warmest regards, Marina

Working with KimKim was a wonderful experience
Norway | Sep 5 - Sep 14, 2023

Nick
Nick D.
Westford, MA | Reviewed on Sep 21, 2023
Working with KimKim was a wonderful experience. From the start, it felt very natural to describe what we were after, and then offer comments (thumbs up/thumbs down) on the suggestions offered us. In a short amount of time we had an itinerary that was just what we were after. Our guide, Tricia, was excellent. She was very responsive, and completely understood our feedback. As our trip to Norway approached, she took some time off, and Tom filled in. There was no interruption of service, and... Read more

Working with KimKim was a wonderful experience. From the start, it felt very natural to describe what we were after, and then offer comments (thumbs up/thumbs down) on the suggestions offered us. In a short amount of time we had an itinerary that was just what we were after.

Our guide, Tricia, was excellent. She was very responsive, and completely understood our feedback. As our trip to Norway approached, she took some time off, and Tom filled in. There was no interruption of service, and Tom was as efficient and helpful as Tricia.

All of the places we visited were wonderful. Our focus was on small, fiord towns and hiking nearby. Everything exceeded expectations. During the trip, the encountered the usual array of small issues, but KimKim was right there when we needed them, responding to our questions and resolving issues very, very quickly. I don’t think we’ve ever had an a travel agent as efficient and helpful.

We will absolutely use KimKim again for other trips in the future.

Local specialist: Tricia Cantlon
Tricia
Tricia Cantlon
Local specialist in Oslo | Replied on Sep 22, 2023

Thanks again for everything Nick, your trip was a really special one to plan and I'm so glad it was a memorable adventure. Thanks for considering Kimkim for the future :) Here is to many beautiful adventures ahead!

A fabulous trip to the Norway Fjords
Norway | Sep 9 - Sep 19, 2023

Marina
Marina C.
Haverhill, MA | Reviewed on Sep 21, 2023
Anna has done a fabulous job organizing this trip for us.
She offered us great hotels and restaurants choices, scheduled our trip with manageable distance between travel points .
Anna also asked good questions to find out what kind of travelers we are, we felt we were planning this trip together with her all along.
Her response time is prompt, and always informative.
When we came to Norway, there were road closures due to floods water from heavy rains , and Anna immediately reached out to...
Read more

Anna has done a fabulous job organizing this trip for us.
She offered us great hotels and restaurants choices, scheduled our trip with manageable distance between travel points .
Anna also asked good questions to find out what kind of travelers we are, we felt we were planning this trip together with her all along.
Her response time is prompt, and always informative.
When we came to Norway, there were road closures due to floods water from heavy rains , and Anna immediately reached out to us with a warning and two alternate routes to reach our destination.
Furthermore, there were colleagues to cover when she was not available herself and we felt that 24 /7we would be able to reach KimKim if we had any difficulties.
We could not recommend Anna, and our experience with KimKim more enthusiastically.
PS: not to be missed: Bergenfor its and history and architecture, Flam, Undredal, the Glacier museum, Fjaerland, and Ålesund, and the long, slow but stunning detour we took from Bergen to Aurland via Myrdal.

Hotel Review
Thon Hotel Opera
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Sep 21, 2023

Hi Marina!
Thank you so much for taking the time to write a review! And for the great review!
Your kind words and feedback are extremely appreciated, and both me and the whole team are so happy you had a great time on your trip :) It was a pure pleasure to assist you with your trip and it would be a joy to assist you with any future trips if needed!
Best wishes,
Anna

Kimkim for South America, look no further!
Peru | Sep 3 - Sep 17, 2023

Kakoli
Kakoli K.
India | Reviewed on Sep 21, 2023
Our trip to Peru was amazing and unforgettable! Firstly, a huge applause for Johanna Fabian, our Trip Planner. She was with me beginning to end. She helped plan our trip in detail and customised it in every way that I wanted. She responded promptly to all my mails and queries, and it is because of her attitude, experience and promptness, that I felt confident in proceeding with Kimkim! Even after we landed in Lima, she was following up with me about the trip! A very big thank you to... Read more

Our trip to Peru was amazing and unforgettable! Firstly, a huge applause for Johanna Fabian, our Trip Planner. She was with me beginning to end. She helped plan our trip in detail and customised it in every way that I wanted. She responded promptly to all my mails and queries, and it is because of her attitude, experience and promptness, that I felt confident in proceeding with Kimkim! Even after we landed in Lima, she was following up with me about the trip! A very big thank you to Johanna!
The transfers were very good and there were Kimkim representatives on time, in every place where we needed to be received!
The handling was smooth as silk with every arrangement in place completely in sync with the trip plan!
The hotels were superb!Especially wonderful was the Antigua Sans Blas in Cusco!Ours was a 4 star trip but the AC Hotel by Marriott in Lima and GHL Hotel in Puno were 5 star!
Guides Carlos ( Lima Gourmet), Flor in Cusco, Sacred Valley, Manchu Picchu and Marcia in Titicaca were wonderful and well-informed,! Flor is an excellent photographer too! Kristy and Johanna , of course, we’re excellent planners!

Our once -in- a - lifetime holiday to Peru was as magical and unforgettable as it was, thanks to Kimkim! We will definitely recommend your services to friends and family and plan to travel to South America again with you!

Hotel Reviews
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno

Beautiful location right on Lake Titicaca! Couldn’t ask for more! Prompt service, efficient receptionist especially Lucienne. Vast breakfast selection, very good service by Johann! We were allowed a late checkout at 2 pm since our flight was in the early evening, much appreciated!

Authenticity & Character
Location
Right on Lake Titicaca, rooms with lake views, a gorgeous lookout point !
Staff
Cleanliness & Comfort
El Mapi by Inkaterra
Cusco
Authenticity & Character
Location
Located in a noisy street. Reception staff very efficient but dining room staff too busy, unwelcoming, unhelpful. Clearly overworked! This hotel is more like a 3 star , rather than a 4 star property
Staff
Dining room staff are poorly trained, clearly overworked, unwilling, unhelpful with orders ( language barrier)
Cleanliness & Comfort
El Albergue Ollantaytambo Boutique Hotel
Cusco

Simple and sweet! Interesting location right on the railway platform!!

Authenticity & Character
Nice views, large organic garden
Location
Walking distance from car park, hence you can wheel your luggage on your own to the hotel. Since it’s on the rail platform, it’s very easy to hop on to the train!
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco

Beautiful hotel, absolutely marvellous staff! Such prompt and polite service. The breakfast is amazing! The 24/7 coca tea and mint tea, served with a smile in the room and the hot water bags tucked into the bed at dusk were so so nice!

Authenticity & Character
Beautiful property
Location
Walking distance to the plaza / centre
Staff
So efficient, polite , prompt and helpful!
Cleanliness & Comfort
Full marks for comfort , cleanliness and care!
Inkaterra Reserva Amazonica
Puerto Maldonado

Absolutely fabulous arrangements in the middle of the Amazon forest! The food is unbelievably good, including the service by Antonio and team! However, there are power cuts from 10:30 pm till 5 am and from 3:30 pm till 5:30 pm. The afternoon cuts are unbearably hot , the nights are still tolerable because it gets cool, if you’re lucky! There could be extra fans just above the bed and some extra light points.

Authenticity & Character
Very stylish cabanas!
Location
Staff
Excellent service
Cleanliness & Comfort
Very clean and stylish but extremely hot during the power cuts. Must provide a ceiling fan above the bed or at least a stand fan. There should be a light in the shower and bathroom, too creepy just to use the lantern for light.
AC Hotel by Marriott Lima Miraflores
Lima

Excellent service! Amazing delectable breakfast spread! Location couldn’t get better - in Miraflores, right at the Larcomar and Malecon!

Authenticity & Character
Location
In Miraflores, right on the Larcomar and Malecon, overlooking the Pacific!
Staff
Cleanliness & Comfort
Breakfast was super
Activity Reviews
Lima Food Tour
Lima Food Tour
Peru

Brilliant tour! So much to learn, eat, drink! Highly recommended! Carlos, our guide, was excellent!

Quality of Experience
The food places chosen were top notch! Hadn’t expected such a premium experience!
Food
Excellent food choices! Great Pisco Sour at Limana Bar!
Guides, Drivers and Staff
Carlos was well informed, very nice and articulate!
Transport
Lake Titicaca Tour: Uros Floating Islands & Taquile Island
Lake Titicaca Tour: Uros Floating Islands & Taquile Island
Puno

Beautiful experience! Our guide Marcia was good and friendly!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Puno: Free day
Welcome to Puno: Free day
Puno

Unforgettable journey on the Perurail Titicaca! Do not miss this! Speak to your planner accordingly since it’s not available daily! Truly premium!

Quality of Experience
Guides, Drivers and Staff
Transport
Machu Picchu Excursion (Circuit 1, 2, 3, or 4)
Machu Picchu Excursion (Circuit 1, 2, 3, or 4)
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Sacred Valley Tour: Cusco - Pisac - Maras  - Moray
Sacred Valley Tour: Cusco - Pisac - Maras - Moray
Peru

Detailed visit to all these places. Flor was very good!

Quality of Experience
Food
Amazing food, beautifully plated at Mountain View, with views of mountains , glaciers and llamas! Fantastic experience!
Guides, Drivers and Staff
Transport
Excellent big car to ourselves! Very food driver Alex!
Fly from Puno to Lima, Depart Peru
Fly from Puno to Lima, Depart Peru
Puno

The hotel was very kind to allow a late check out. So our departure was very relaxed!

Quality of Experience
Food
Guides, Drivers and Staff
Please keep 1.5 hours from Puno to Juliaca airport, it is far. 1 hour isn’t really enough! Thankfully the airport is small and not too busy.
Transport
Depart Puerto Maldonado to Cusco
Depart Puerto Maldonado to Cusco
Peru

The transport from the reserve by water and then to the airport, along with our “stored” luggage was extremely smooth and efficient. A big thanks to Jordan, who handled the transport and checkin / check out!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Into the Amazon: Inkaterra Reserva Amazonica
Into the Amazon: Inkaterra Reserva Amazonica
Puerto Maldonado
Quality of Experience
Guides, Drivers and Staff
Ideally keep at least 1.5 hours to get from your Lima hotel to Lima airport. The traffic is heavy. The airport is busy and chaotic! And most of the staff do not speak English. So have a lot of time in hand to avoid all these stresses!
Transport
Half Day Cusco Tour
Half Day Cusco Tour
Peru

Flor, our guide, was exceptional! Very well informed, articulate and patient!

Quality of Experience
Guides, Drivers and Staff
Transport
Inkaterra Reserva Amazonica Jungle Excursions
Inkaterra Reserva Amazonica Jungle Excursions
Puerto Maldonado

We couldn’t do the Gamitana Creek tour because the boat was not available. Should ideally have better planning of schedules so that all trips are possible

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Inkaterra Reserva Amazonica Jungle Excursions
Inkaterra Reserva Amazonica Jungle Excursions
Puerto Maldonado
Quality of Experience
Food
Unbelievable food - choices, preparation and service , in the middle of the Amazon! A big thanks to Antonio and team!
Guides, Drivers and Staff
Rico was good
Transport
Nice boat
Morning visit to Ollantaytambo and train to AC
Morning visit to Ollantaytambo and train to AC
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
The Perurail Viatadome from Ollyantaytambo to Aquas Calentes is an unforgettable experience, do not miss it!
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Oct 16, 2023

Hi Kakoli,
I'm so glad to hear you and your husband had a great time in Peru. My team and I look forward to helping you plan your future trips to South America!

All the best,
Johanna

Created the perfect honeymoon
Italy | Sep 4 - Sep 14, 2023

S
Simran V.
Canada | Reviewed on Sep 21, 2023

Ina helped us craft a perfect honeymoon. We had amazing excursion and experiences and as a result made beautiful memories. This trip was so convenient as a result of KimKims efforts. I've used this company in the past and as a result of this experience will continue to use them.

Local specialist: Ina Gaydarova (deactivated)
Ina
Ina Gaydarova (deactivated)
Local specialist in Athens, Greece | Replied on Sep 21, 2023

Dear Simran,

Thank you so much for your 5-star review. Italy was a perfect choice for a honeymoon and I'm super pleased you enjoyed your time and made beautiful memories that will last for a lifetime. Kimkim offers a plethora of destinations around the world, with many professional travel designers who will love to plan your next adventure. I personally specialise in Italy and Greece, so feel free to contact me directly if you wish to visit the beautiful Greek Islands as well. It will be a great pleasure for me to plan your future Anniversary summer holiday.

Take Care!
Ina

Australia!!
Australia | Sep 3 - Sep 19, 2023

Cynthia
Cynthia K.
St Louis, MO | Reviewed on Sep 21, 2023
We just got back from our 19 day adventure in Australia! We went from Sydney, Adelaide, Kangaroo Island, Ayers Rock and Port Douglas! Liz did an excellent job at planning everything for us! She planned all our hotels, flights and excursions! It was fantastic! We appreciate Liz and all her work towards our trip! We came out of the gate full speed ahead to see as much as we did so to end our trip in Port Douglas was awesome too as it was a beach town and more time to relax! Simply beautiful... Read more

We just got back from our 19 day adventure in Australia! We went from Sydney, Adelaide, Kangaroo Island, Ayers Rock and Port Douglas! Liz did an excellent job at planning everything for us! She planned all our hotels, flights and excursions! It was fantastic! We appreciate Liz and all her work towards our trip! We came out of the gate full speed ahead to see as much as we did so to end our trip in Port Douglas was awesome too as it was a beach town and more time to relax! Simply beautiful amazing trip! Thank you for all!

Hotel Reviews
Hotel Grand Chancellor Adelaide
Adelaide

Hotel Grand in Adelaide was a nice hotel too. The bartender in the their bar was so friendly. We enjoyed a couple of drinks there with appetizers. Food was good. I have to say, the location across from the bar wasn’t the best. The bar across the street seems to go all hours until morning. Even at 630am bus pickup from our hotel for tour, the bus driver had issues with drunk folks trying to block the bus etc. I think I would pick a different hotel just due to the location. Otherwise, had really no issues with hotel itself.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PARKROYAL Darling Harbour
Sydney

Parkroyal was a nice hotel. Good breakfast that was included and better than we expected. The hotel staff was extremely nice and offered help when needed. We felt very safe walking around here and getting to places, even in the evening with restaurants near by. We would recommend staying there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas

This hotel was the best! Perfect location to walk everywhere and the beach was 100ft away! Loved it

Authenticity & Character
Location
Perfect location
Staff
Cleanliness & Comfort
Perfect location to everything!!
Activity Reviews
Dot Painting Workshop
Dot Painting Workshop
Uluru

This was a nice tour to do to understand more of the set means and their story.

Quality of Experience
Guides, Drivers and Staff
The host was good at her job
Transport
Patji  Outback Adventure - Afternoon
Patji Outback Adventure - Afternoon
Uluru

Our tour guide was awesome. The Anangu host that rode along to “share” information was as informative that we all hoped for.

Quality of Experience
Food
Guides, Drivers and Staff
The Guide was fantastic, she loves her job. The Anangu host was fair. We hoped for more info from Tina to talk more than she did.
Transport
2 day 1 night Kangaroo Island - Cruise / Cruise Day 2 (SL)
2 day 1 night Kangaroo Island - Cruise / Cruise Day 2 (SL)
Australia

We loved Kangaroo Island. The tour was a 2 day and very busy tour. We were on a couch bus and the driver/guide did a great job for the 2 days. We felt in some places we wished we had long time but understood that to see “everything” they had to keep us moving. Definitely have to see the beauty of this Island!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
River Drift Experience
River Drift Experience
Port Douglas

This was a fun tour to do!

Quality of Experience
Guides, Drivers and Staff
Transport
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Mackay Coral Cay Great Barrier Reef Sail & Snorkel with Lunch
Port Douglas

Great Barrier Reef was amazing! Tour was great!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Camel Ride
Sunset Camel Ride
Uluru

So much fun to do in the Outback! I highly suggest it!

Quality of Experience
Guides, Drivers and Staff
Transport
Climb the Harbor Bridge
Climb the Harbor Bridge
Sydney

This was a great and fun experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Sep 21, 2023

Hi Cynthia and James,
Thank you so much for your wonderful review !!! It was so much fun to work with you.
I love the pictures you took !! and thank you so much for sharing them with us. Please count on us for your next adventure !!!

Wishing you the best.
Liz

Rebecca is fantastic!
Greece | Aug 30 - Sep 11, 2023

H
Holly B.
Tallahassee, FL | Reviewed on Sep 20, 2023

Rebecca and the Grecianlux team did a phenomenal job with planning our honeymoon trip to Greece (Athens, Paros, Milos, and Santorini)! She made the process easy from start to finish, with excellent communication throughout. Our most memorable experiences were the private tours with local guides and our sailing adventure near Milos… and on top of that, our hotels were absolutely beautiful. We fell in love with Greece, and I would definitely recommend Rebecca to anyone looking for a travel specialist there!

Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Oct 05, 2023

Dear Holly,
Thank you so much for this 5-star review!
It was my pleasure working with you on planning your honeymoon trip to Greece and you also contributed with your kind and great communication, making the process easy for me to ensure a seamless and memorable experience for you.
I’m so happy to hear that you enjoyed your trip to Greece and we look forward to working with you again in the future and welcoming you back to Greece soon !
Till then, take care,
Rebecca and the GrecianLux Team

Our trip to Croatia exceeded our expectations...
Croatia | Sep 9 - Sep 17, 2023

K
Kara R.
Ashburn, VA | Reviewed on Sep 20, 2023
Our trip to Croatia exceeded our expectations! Nikola helped us create the perfect itinerary which mixed islands with ancient cities, and provided great guides who helped us understand the complicated history of the country. The culinary experience on a local farm was a highlight, as were the tours of Split, Krka, Sibenik, Hvar, and Dubrovnik. The app was extremely useful and since we moved around a lot (we wanted to see as much as we could in 8 days!), it was particularly helpful keeping... Read more

Our trip to Croatia exceeded our expectations! Nikola helped us create the perfect itinerary which mixed islands with ancient cities, and provided great guides who helped us understand the complicated history of the country. The culinary experience on a local farm was a highlight, as were the tours of Split, Krka, Sibenik, Hvar, and Dubrovnik. The app was extremely useful and since we moved around a lot (we wanted to see as much as we could in 8 days!), it was particularly helpful keeping us on track. Having a daily check-in from Nikola was reassuring just in case we needed anything. All of the transfers and ferries went flawlessly, and the hotels were elegant. Thank you for a wonderful introduction to your beautiful country!

Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Sep 22, 2023

Hi Kara,
Thank you for taking the time to give us your feedback! It was so much fun planning this trip with you and Jason. The goal of the tours we offer is to help our travelers get a more local look at Croatia as well as to get to know its beauty and I’m happy you had a great time. I will gladly pass on your feedback to our partners! Thank you for trusting Kimkim and me with your summer plans. I wish you all the best and hope we will work together again!
Best,
Nikola

Nikola is first rate, totally extraordinary ...
Croatia | Sep 6 - Sep 19, 2023

Susan & Bob
Susan & Bob M.
Roanoke, VA | Reviewed on Sep 20, 2023
Nikola is first rate, totally extraordinary ‼️‼️‼️ Every detail of our trip was covered in advance plus daily check ins. Nikola even placed our trip plan in a special app that we could refer to without WiFi or cell connection. There wasn’t anything he did not think of or plan for. We fell in love with Croatia and its people beyond words. We love KimKim but Nikola has been the best planner ever to date ‼️🙏🥰❤️ We are so grateful for his attention to detail, thoughtfulness and incredible... Read more

Nikola is first rate, totally extraordinary ‼️‼️‼️

Every detail of our trip was covered in advance plus daily check ins. Nikola even placed our trip plan in a special app that we could refer to without WiFi or cell connection. There wasn’t anything he did not think of or plan for.

We fell in love with Croatia and its people beyond words. We love KimKim but Nikola has been the best planner ever to date ‼️🙏🥰❤️ We are so grateful for his attention to detail, thoughtfulness and incredible spirit.

Thank you Nikola for everything you did to make our trip the awesome experience for our 31 anniversary‼️🙏🥰❤️

Hotel Reviews
Heritage Hotel Santa Lucia
Split

This was our favorite hotel! Nice room with sitting area. Great breakfast, great location and super staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Dea
Hvar

Super small room on top floor. Not the room pictured above. No a favorite but bed was comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Korsal
Korčula

Loved the hotel but twin beds were very narrow - hard to sleep. The hotel restaurant was fully booked all the time which made it hard to simply relax and have a meal here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bota Palace
Dubrovnik

Loved this hotel, breakfast and manager!

Authenticity & Character
Location
Perfect
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Trip to Krka National Park & Šibenik
Private Day Trip to Krka National Park & Šibenik
Croatia

Again, Ivana was great with our tour of the national park‼️🥰❤️ Long day with a lot of walking but great to be in NATURE‼️🥰❤️ The lunch and wine tasting was great‼️🥰❤️ Loved this lovely family restaurant ❤️❤️❤️

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

Ivana was very knowledgeable. Although we were tired she gave us a great tour of the palace.

Quality of Experience
Guides, Drivers and Staff
Transport
NA
Hvar Half-Day Private Island Tour (Afternoon)
Hvar Half-Day Private Island Tour (Afternoon)
Hvar

Loved this experience totally from seeing the island through a local’s eyes to the best meal ever in the middle of nowhere‼️🥰❤️

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Boat Tour to Blue Cave & Pakleni Islands
Full Day Boat Tour to Blue Cave & Pakleni Islands
Croatia

Amazing fun day! Loved meeting everyone and sharing so many great experiences with them. Still communicating with one of the captains. Learn so much from him, special forces in the Croatia military, about Croatia’s liberation.

Quality of Experience
Guides, Drivers and Staff
Transport
Korčula Half Day Tour
Korčula Half Day Tour
Korčula

Loved hearing the story’s before the big fire, the piling of the rocks and planting lavender rosemary and olive trees between the rock. The beach was beautiful. Nice to be away from the city. The meal was outstanding.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Konavle Region Culinary Experience (small group)
Konavle Region Culinary Experience (small group)
Croatia

Loved, loved this experience‼️🙏🥰❤️ Everything about this experience was to notch‼️ Loved meeting the grandmother which was 3 years younger than myself.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elafiti Islands - Private Half Day Speedboat Tour
Elafiti Islands - Private Half Day Speedboat Tour
Dubrovnik

Lovely your, nice for it to be private

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Lovely your, felt it could have been a little more personalized.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking your, NA
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Sep 22, 2023

Hi Susan & Bob,
Thank you for your review! Planning this trip with you two was such a pleasure and hosting you in Croatia was an honor. Thank you so much for sharing your photos with me, I felt like I was there with you! I hope you have only the best memories from this trip and I’m truly grateful for your kind words. I’m hoping we’ll get a chance to together again and I wish you both nothing but the best. Have a great time in Crete!
Best wishes,
Nikola

A Dream Vacation in Croatia
Croatia | Aug 16 - Aug 23, 2023

G
Greg P.
Canada | Reviewed on Sep 20, 2023
From start to finish, our trip to Croatia in August 2023 was amazing! The planning was very easy, there were lots of sites to see as well as activities (rafting, biking, tours, boating, snorkeling etc.). What especially stood out were the excellent choices of hotels (and even rooms within those hotels) that Nikola selected for us. All of the transfers went smoothly, there was never any incertainty in terms of someone showing up on time). Antoinetta was incredible on the logistics, always... Read more

From start to finish, our trip to Croatia in August 2023 was amazing! The planning was very easy, there were lots of sites to see as well as activities (rafting, biking, tours, boating, snorkeling etc.). What especially stood out were the excellent choices of hotels (and even rooms within those hotels) that Nikola selected for us. All of the transfers went smoothly, there was never any incertainty in terms of someone showing up on time). Antoinetta was incredible on the logistics, always available and very flexible and responsive in terms of modifying the schedule as per our request. This was truly one of the best vacations we've ever taken, would use Kimkim again, and will look forward to returning to Croatia.

Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Sep 22, 2023

Hi Greg,

Thank you for your kind words! I’m very glad to hear you had an awesome time and that you would like to return to Croatia. We always stride to be at disposal to our travelers during their entire stay and I’m so happy Antonia and I were able to help you to make this vacation so memorable. It was a pleasure working with you on this trip and thank you for trusting us with your summer plans. Hopefully we’ll be able to work together on another travel adventure. Wishing you all the best,

Nikola

Read, if you wish, some of our daily reports -
Norway | Sep 4 - Sep 19, 2023

Maurice
Maurice R.
Saint Cloud, MN | Reviewed on Sep 20, 2023
I am not going to write much here as I have kept you updated via daily emails. Read more

I am not going to write much here as I have kept you updated via daily emails.

Hotel Reviews
Thon Hotel Høyers
Skien

By the time we arrived at our final hotel, we were acclimated to a great breakfast, lift for luggage, helpful staff, central location. Once again, though, we were faced with stairs into the hotel and this continued to be a problem for those, like us, who are 80+ and burdened with luggage and legs no longer spry.

Authenticity & Character
OK - did not explore much. I only rated them as 3 stars because of the lack of interaction with staff and time in Skien. We had no complaints or suggestions and would probably rate them higher if we had more time there.
Location
Can't write much here as we did not take in any sights the short time we were there. We asked this trip to be included in our itinerary because I wanted to meet with paternal cousins whom I'd never met in the past.
Staff
Receptionists; staff in dining room
Cleanliness & Comfort
No. I think previous reviewers were turned off by roadside noise and maybe that could be a problem. We were absent most of the time and there was also some raining which no doubt decreased loud noise outdoors!
Hotel Bristol
Oslo

We would give this hotel mixed reviews only because it was so luxurious and we are not that kind of people. I, Maury, was uncomfortable in the dining room as I did not have a sport coat with me and certainly not a suit! The rooms were as one would expect in such an hotel though we had to navigate stairs which was impossible for me to carry with heavy luggage. As the hotel was booked full, the receptionist took it upon herself to carry our two large cases down the stairs. She also arranged to have them carried up when we departed. We returned a couple of days later and had been given a room minus the stairs. Hotel staff seemed a bit aloof but when personally engaged, were full of smiles, stories and helpful directions. Stairs into hotel and a ramp would have been appreciated. We left before breakfast one morning and were told a box breakfast would be waiting; it was not and we had to leave before it could be put together as the taxi was waiting. Central location was great.

Authenticity & Character
Regal.
Location
What can I add? Easy to get to all sights and transportation as well as additional trips we took -
Staff
Once they "unbent" a bit, all were blessedly human
Cleanliness & Comfort
Plenty of towels, WARM bathroom floor! Large desk for our daily blogs to write and send. Comfortable chairs. Lots of storage space. Coffee and tea in the room. Great breakfasts with a regal setting - almost discomforting to us "simple" folk.
Hotel Aurlandsfjord
Aurland

Central location. Most helpful and responsive staff we encountered which is saying a great deal and all staff at all hotels would qualify.

Authenticity & Character
Don't know what to add, here. Sorry
Location
As older clients we appreciated being in a central location and near transportation. This qualifies
Staff
Kviknes Hotel
Balestrand

One of the best hotels we stayed in -

Authenticity & Character
Location
Short walk to everywhere -
Staff
Helpful, attentive, friendly
Cleanliness & Comfort
Only problem, since we were in the "old" section was the lack of electric outlets. Staff loaned us an extension cord -
Thon Hotel Rosenkrantz
Bergen

Room much too small for two people. Lack of storage space; one chair. Other than that, it was centrally located. Breakfasts outstanding. Helpful staff.

Authenticity & Character
It is what it is -
Location
Staff
Always helpful and attentive.
Cleanliness & Comfort
See comments
Activity Reviews
Oslo Dinner Cruise
Oslo Dinner Cruise
Oslo

Really did not find this of interest and, given the opportuntity, would not have gone on it.

Quality of Experience
Nothing. It is what it was.
Food
Well, at our ages, not all that tasty. We have traveled a bit and are open to new food experiences but, still . . .
Guides, Drivers and Staff
They were very good at what they did.
Transport
As I wrote, a slow cruise around a harbor was not something we enjoyed. The 5-course meal was unique but not terribly tasty to us - maybe to others. This experience seemed to be more of a romantic and relaxing excursion than anything at all related to sight-seeing.
Nærøyfjord Cruise & Viking Valley Tour
Nærøyfjord Cruise & Viking Valley Tour
Norway

In the all day rain, darn it. What we could see and enjoy, it was amazing!

Quality of Experience
Again, probably nothing and the people did the very best they could considering they were also in the rain and doing everything they could with a wet group of tourists!
Guides, Drivers and Staff
They did not allow the rain to "dampen" our spirits -
Transport
Again, we just walked from hotel to ferry.
Explore Oslo's Hidden Gems with a Local Expert
Explore Oslo's Hidden Gems with a Local Expert
Oslo

Stieg made it all so very good. Like the other guide in Bergen, he adapted his idea of a walking tour to our age and walking abilities.

Quality of Experience
Read and look at our daily texts and pictures
Guides, Drivers and Staff
Knowledge. Humor. Insights. Adaptable.
Transport
Just walking -
Lifestyle: Balestrand Fjord Angling & Trolling Excursion
Lifestyle: Balestrand Fjord Angling & Trolling Excursion
Balestrand

The guide made it everything! And we both caught fish! Small but still Norwegian fishes!

Quality of Experience
His knowledge, humor. On the negative side, part of the trip over water was in heavy fog which he sped over at high speed. However, he made sure we understood he grew up there and knew the area very well. Still, we came upon an electric ferry in the mist which he easily avoided but was still a surprise to him! I was a bit anxious because of his speed and the worry about there might be another equally knowledgeable boatman out there also traveling fast.
Guides, Drivers and Staff
Guide provided ware gear, arranged for great photo opportunities, encouraged my wife to pose and fish, told us stories, etc.
Transport
Well, we just walked from hotel to his business -
Mostraumen Fjord Cruise from Bergen
Mostraumen Fjord Cruise from Bergen
Bergen

At the time, it was amazing but, thanks to your planning, we had even better parts of the fjord tours later!

Quality of Experience
Please refer to our daily write-up
Guides, Drivers and Staff
On time. Helpful. Not pushing and not intrusive, either.
Transport
No
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

Personable. Adjusted the program for our age , walking speed and distance. It was raining and he did the very best he could and, in fact, based on his suggestions, we went back over the same area when the sun did come out.

Guides, Drivers and Staff
Far too many to write about here. Once again, I refer you to our daily updates and give you permission to use the non-personal parts of them for your future clients -
Transport
They were there as arranged which lessened our anxiety as the trip went on.
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Oct 02, 2023

Hi Maury and Anna :)

Thank you for taking the time to write this thorough review of your accommodations and activities.
I look forward to read your daily reports!
Best,
Christina

Highly recommend using KimKim (and Hakim) for Morocco
Morocco | Sep 8 - Sep 17, 2023

Lindsey
Lindsey B.
West Allis, WI | Reviewed on Sep 20, 2023
I am incredibly pleased regarding our trip to Morocco and specifically want to strongly recommend working with Hakim. Because of our jobs, we were only able to plan our vacation three weeks in advance. Hakim worked with us on our itinerary, and make everything we wanted happen despite the short time frame. I really loved how he balanced incorporating all our special requests with recommending things we weren't sure about that ended up being some of our favorite parts of the trip. For context,... Read more

I am incredibly pleased regarding our trip to Morocco and specifically want to strongly recommend working with Hakim. Because of our jobs, we were only able to plan our vacation three weeks in advance. Hakim worked with us on our itinerary, and make everything we wanted happen despite the short time frame. I really loved how he balanced incorporating all our special requests with recommending things we weren't sure about that ended up being some of our favorite parts of the trip. For context, we arrived in Marrakech about 5 hours before the earthquake and our itinerary had to be adjusted pretty significantly the first few days. Hakim was BEYOND supportive and accommodating (even at one point working to change a food tour to a cooking class despite the company never having hosted one before). The same praise needs to be extended to all our guides in Marrakech and our driver Hammadi, all of whom where incredibly flexible, kind, and explanatory despite being impacted by the earthquake. Hammadi definitely needs his own call out for being more than accommodating and hospitable, and we truly enjoyed getting to know him throughout the week. Further, I highly recommend Dar Baraka in Marrakech as they went out of their way to find us alternative, safe accommodation the first night. Finally, Abraham, our tour guide in Rabat, despite being brand new, was absolutely awesome, knowledgeable and professional.

My only cons related to the trip are minor given our overall satisfaction with the trip.
-Our first night, we were out on the streets with the rest of the city due to the earthquake until 5am, we had called the emergency line just for confirmation that there was nowhere safe we could stay and for confirmation that we could reschedule our 5:30am event the next day given the circumstances. They told us to plan to still attend and left us on read regarding the accommodations, which I think added unnecessary stress (that Hakim quickly alleviated the next day). Someone from KimKim US also reached out regarding the situation the next day, but didn't follow up to my call back.
-Just generally, I wish there was more price transparency.
-In Fes, the guide used our tour to run his own errands, told us to wait while he finished a conversation and pushed us into a clearly touristy restaurant with pretty high fixed prices. Overall, he was a knowledgeable guide but I would go with someone else if I could do it over again.

Hotel Reviews
Riad Madu Desert Camps
Merzouga

Once in a lifetime experience that we absolutely loved. Everyone was super accommodating. We did have to wait for awhile to be picked up in the morning, but we enjoyed the extra time in the sand.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Odyssee Center
Casablanca

We didn't stay in this location for a full night given our flight, however, it was incredibly modern and clean. There was a little hiccup upon check in because they couldn't find our reservation, but ultimately it was a great (albeit short) stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Puerta Azul
Chefchaouen

The host was incredibly kind and helpful. The food was great! The location was nice (and the elevator was much appreciated), but it just lacked some of the charm compared to the other places we stayed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Al Madina Al Kadima
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Tamdakhte
Ait Ben Haddou

Absolutely stunning location and accommodations. The food was the best we had in our trip and the host was very welcoming and friendly. Highlight of our trip!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Baraka & Karam
Marrakech

This riad was absolutely amazing. Despite the earthquake, they worked to find us safe accommodation. They were incredibly patient, kind and caring. We absolutely loved the little yellow kitten and he was the highlight of our hotel stays!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour in Fes
Guided Tour in Fes
Fes
Quality of Experience
Guides, Drivers and Staff
We didn't love our guide (he used the guide to run his own errands, told us to wait while he had conversations which locals , and sent us to a touristy restaurant and ordered for us) although he was educational. Loved the city and the experience, just would have gone with a different guide if given the chance.
Transport
Fes to Chefchaouen via Meknes & Volubilis
Fes to Chefchaouen via Meknes & Volubilis
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour in Rabat
Morning Guided Tour in Rabat
Morocco

Abraham was great, educational and his English was probably the best of the trip! Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

We loved this transformation into a cooking class and the hosts were so fun. We are thankful they were flexible with us and our poor cooking skills!

Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains
Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains
Morocco
Quality of Experience
Guides, Drivers and Staff
Hammadi made the trip fun and was patient and educational along the way
Transport
Traditional Hammam & Massage
Traditional Hammam & Massage
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Marrakech
Guided Tour in Marrakech
Marrakesh

Kudos to our guide for being accommodating with the time (and frankly even agreeing to give the tour) the day after the earthquake. We greatly appreciated his perspective and wisdom regarding the city

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Hot Air Balloon Experience
Morning Hot Air Balloon Experience
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
One of the guests that were supposed to be picked up at the same time as us didn't show, which made us a little late, but ultimately it worked out and the driver was nice.
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Oct 31, 2023
Dear Lindsey, Thank you so much for your valuable feedback! I'm so glad to hear that your travel experience was outstanding despite the last events while you were in the country. It has been more than a great pleasure to work with you and Joshua. You've been such wonderful people to exchange with. It's also nice to read both your driver and your local guides were at the level of your expectations. Both Hammadi (the driver), Amine (the guide in Marrakech), and the guide in Rabat are in fact... Read more

Dear Lindsey,

Thank you so much for your valuable feedback!

I'm so glad to hear that your travel experience was outstanding despite the last events while you were in the country. It has been more than a great pleasure to work with you and Joshua. You've been such wonderful people to exchange with.

It's also nice to read both your driver and your local guides were at the level of your expectations. Both Hammadi (the driver), Amine (the guide in Marrakech), and the guide in Rabat are in fact trusted people who usually deliver the best. They'll be more than happy to read your review too.

On the other hand, I would like to share with you that due to the earthquake, the person in charge of the emergency phone number was really doing his best as he had to deal with so many calls despite the weak single on that night caused by the earthquake. Everyone had to help and assist, therefore, I was also there to assist you and respond to all your requests. As for the guide in Fes, I'll make sure to contact him and share your valuable remarks for future experiences. Last but not least, I would like to bring to your attention that the pricing was shared per person for this experience. Given the reason that we offer package tours only, the only price we share is the total amount for the whole experience or per person.

Again, it has been more than a pleasure to work with you. I wish you and Josh all the best. Hopefully, we can work again in the near future.

Best,
Hakim

Italy and Sicily-Mandolin Retreat
Italy | Aug 26 - Sep 14, 2023

John
John M.
South Bradenton, FL | Reviewed on Sep 19, 2023

Our trip guide Alberto was great. He was interactive in both putting the trip together and identifying lodging and side trips which matched our interests and life style . Not only accommodations but side trips to wineries, points of interest
such as Pompey ,Vesuvius, and Mount Etna, Organic winery's.
Our driver would be waiting in a black ,clean late model car each morning to wisk us to our destination for the day.
he insured that the local guides understood our likes and dislikes!This was our second with KimKim and both times they exceeded our expectations!

Local specialist: Alberto Buzzanca

Great suggestions, full & satisfying itinerar...
Iceland | Sep 11 - Sep 16, 2023

Janice
Janice R.
Pueblo, CO | Reviewed on Sep 19, 2023
Great suggestions, full & satisfying itinerary
Easy to work with & prompt response
All transfers were seamless.
Read more

Great suggestions, full & satisfying itinerary
Easy to work with & prompt response
All transfers were seamless.

Hotel Reviews
Reykjavik Treasure
Reykjavik

Very cute house, downstairs was decorated in an authentic & inviting way. Great breakfast & great service. Rooms are cramped since the ceiling slopes, the bed in our room was nothing more than a thin mattress on a metal spring platform. Reminded me of a fold out couch. Pillows were lumpy & very thin. Great location & cute, just not functional for s couple.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bed & pillows need work!!
Stracta Apartments Orustustaðir
Kirkjubæjarklaustur

Well stocked, comfortable bed, appropriate size. Really appreciated the coffee & kitchenette Long way down a dirt road.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Westman Islands Inn

Average, just step above a hostel. Warm & comfortable. No way to contact anyone for extra pillow or anything else.

Authenticity & Character
Location
Staff
There were no staff
Cleanliness & Comfort
Random curly hair in shower
Stracta Hotel
Hella

Very comfortable, staff were great & helpful, cozy & clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Solheimajokull glacier hike & ice climbing
Iceland

Monica our guide was very knowledgeable & friendly. She had a professional calmness about her. I felt in good hands.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Sep 25, 2023

Thanks for the review! It was a pleasure to cooperate with you. Hope to meet you one day in Smidjan!
Adam

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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