Kimkim Trip Reviews

4.8
Based on 16,770 ratings
Read 16,770 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing Trip in El Nido!
Philippines | Dec 4 - Dec 8, 2022

D
Dorothy C.
Hopatcong Hills, NJ | Reviewed on Dec 09, 2022
My time in El Nido was amazing, and it was all thanks to Leo and the staff at Uncharted Earth! Leo took care of everything and answered all my questions and concerns in such a timely fashion and patient way. I was super anxious about traveling to the Philippines alone for the first time, and because Leo organized everything for me, I was able to enjoy my time there without having to worry about all the little details. El Bacuit Tours was also amazing, and the tour guides who work for the... Read more

My time in El Nido was amazing, and it was all thanks to Leo and the staff at Uncharted Earth! Leo took care of everything and answered all my questions and concerns in such a timely fashion and patient way. I was super anxious about traveling to the Philippines alone for the first time, and because Leo organized everything for me, I was able to enjoy my time there without having to worry about all the little details. El Bacuit Tours was also amazing, and the tour guides who work for the company are so friendly and welcoming. People like Jojo and Mike (and the others whose names escape me right now) were excellent, helpful, and just so nice! The islands and the beaches there were pristine, and the views were spectacular. Tour A and Tour C were definitely my favorites, and I had so much fun snorkeling and kayaking in beautiful clear waters! Also, the staff at the Sea Cocoon hotel was excellent. The hotel was clean, and they provide bottled water for every guest in the room. They went above and beyond to make the guests feel welcome. They even packed me a complimentary sandwich the day I left for the airport! All in all, I would highly recommend kimkim and Leo as the local specialist.

Activity Reviews
Island hopping in El Nido - Tour A - group tour
Island hopping in El Nido - Tour A - group tour
El Nido

The sights were spectacular here!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Island hopping in El Nido - Tour C - group tour
Island hopping in El Nido - Tour C - group tour
El Nido

As with Tour A, the sights were particularly spectacular. Great snorkeling locations.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Dec 09, 2022

Hi Dorothy,

Thank you for your wonderful review and I'm glad you had an amazing time in El Nido! It's great to hear that you were happy with all the guides and hotel staff and loved the islands!

Thank you choosing to do this trip with us. It was my pleasure to put it together for you and I look forward to organizing another great vacation for you in the future. My company also specializes in Colombia and the Western US --- please keep us in mind if you ever consider visiting those amazing places!

We had a wonderful trip to Peru. The booking ...
Peru | Nov 20 - Nov 27, 2022

R
Runita M.
Omaha, NE | Reviewed on Dec 08, 2022
We had a wonderful trip to Peru. The booking process and working with Johanna on the trip plan was enjoyable and she provided the best suggestions. We had some delays due to the airport incident and Johanna was even more amazing to work with during the rebooking/cancellation process. She was always available and willing to help. Our trip would not have been a success if it wasn't for her and Kristy who went out of their way to accommodate our changing plans. A big thanks to Johanna and... Read more

We had a wonderful trip to Peru. The booking process and working with Johanna on the trip plan was enjoyable and she provided the best suggestions. We had some delays due to the airport incident and Johanna was even more amazing to work with during the rebooking/cancellation process. She was always available and willing to help. Our trip would not have been a success if it wasn't for her and Kristy who went out of their way to accommodate our changing plans. A big thanks to Johanna and Kristy from all of us.

Hotel Review
Abittare Hotels
Cusco

Although the hotel's location was ideal the rooms itself were very small and the hotel was very blah. Unfortunately, we happened to stay here on the night of our 25th wedding anniversary and were very disappointed. The light in the bathroom was so dim that we could hardly see anything in there. The front desk staff was not helpful either. I would not recommend this hotel to anyone planning to stay in Cusco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner Cooking Class
Dinner Cooking Class
Cusco

We enjoyed the cooking class the lot. Chef Jesus was very knowledgeable and fun to work with. The setting of the cooking class was very nice as well I would highly recommend to other travelers in the area.

Quality of Experience
Food
Guides, Drivers and Staff
Lima Food Tour
Lima Food Tour
Peru

We had a great time with Patricia!! Her knowledge of Peruvian history, culture and food is very impressive. We enjoyed all the restaurants she took us too. Especially the one where we learned to make coconut ceviche. Very well planned and fun for all.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Dec 08, 2022

Hi Runita,
Thank you so much for taking the time to leave us a review. I'm so happy to hear you had a wonderful time in Peru despite the airport closing and other hiccups along the way.

We hope to welcome you back in the future to check off some of the places you missed!

Best,
Johanna

Chile bottom to top November 2022.
Chile | Nov 3 - Nov 17, 2022

Cindy
Cindy R.
Willmar, MN | Reviewed on Dec 08, 2022
The onset of COVID forced us to postpone our planned 2 week itinerary to Chile in March of 2020 but KimKim faithfully stayed in contact with us, encouraging us to not cancel but only delay the trip. We were apprehensive and concerned we would lose our paid trip but were more than satisfied with the repeated contacts from the company over 2 years of delay. They were responsive and personal in our communication the entire time.
Our guides and drivers were excellent, giving us Spanish lessons...
Read more

The onset of COVID forced us to postpone our planned 2 week itinerary to Chile in March of 2020 but KimKim faithfully stayed in contact with us, encouraging us to not cancel but only delay the trip. We were apprehensive and concerned we would lose our paid trip but were more than satisfied with the repeated contacts from the company over 2 years of delay. They were responsive and personal in our communication the entire time.
Our guides and drivers were excellent, giving us Spanish lessons as we drove. We learned South American politics, economics and family life from different points of view, depending on who we were with that day.
We were traveling as independent travelers but our tour had us joining other groups or independents on our excursions. We like that kind of plan and made so many friends from around the world.
Santiago-Punta Arenas-Puerto Natales-Santiago-Atacama high desert-Vina Del Mar and Valparaiso was our itinerary. Our favorite was Puerto Natales and the excursions into Torres del Paine, especially the glacier tour day. And at Atacama the excursion to the geysers before dawn was unreal.
Our other favorite wasn’t a planned excursion but a happy independent traveler adventure as a result of meeting a Chilean who lives in Salt Lake City on our flight from Atlanta. He was going home to his family for the summer and invited us to visit in Casablanca. On the last day of our trip we accepted his parents gracious invitation to lunch at their home. We now have a wonderful family connection in Chile and plan to see them in Minnesota. 😊

Hotel Reviews
Hotel Boutique La Yegua Loca
Punta Arenas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altiplanico Puerto Natales
Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our Habitas Atacama
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman San Martin
Viña del Mar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Dec 22, 2022

You finally did it, Cindy! After almost 3 years of struggling with the pandemic, I am very happy to know that you were able to get to know Chile and that you had a nice experience :D
It's beautiful to have made friends along the way and memories that will last forever.
It was a pleasure meeting you
my best wishes!
Emi

Great trip to discover Costa Rica
Costa Rica | Nov 28 - Dec 7, 2022

C
Clement R.
Flagami, FL | Reviewed on Dec 08, 2022
The trip designed by Sergio and his team was perfect.
A combination of active and relaxing areas, great hotel selection, and super high quality activities!
We couldn’t be happier with how our trip went.
We traveled to La Fortuna, Monterverde and Manuel Antonio, and got to discover a ton of wildlife and beautiful forests.
Read more

The trip designed by Sergio and his team was perfect.
A combination of active and relaxing areas, great hotel selection, and super high quality activities!
We couldn’t be happier with how our trip went.
We traveled to La Fortuna, Monterverde and Manuel Antonio, and got to discover a ton of wildlife and beautiful forests.

Hotel Reviews
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Issimo Suites Boutique Hotel & Spa—Adults Only
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Private: Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano Visit
Arenal/La Fortuna

Our guide, Kenneth, was fantastic. We had him as our private guide for the days and he made our first contact with the rainforest and its wildlife fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Adventures Zip Lines
Sky Adventures Zip Lines
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Children's Eternal Rainforest Night Walk
Children's Eternal Rainforest Night Walk
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling Adventure
Ocean Kayaking & Snorkeling Adventure
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Dec 11, 2022

Hi Clement!
I am so happy to hear that you had a great time. It was a pleasure for the entire Serendipity Adventures Team to be part of your trip.
Pura Vida!

Overall, great experience with a few hiccups
Costa Rica | Nov 26 - Dec 1, 2022

C
Caitlin M.
The Woodlands, TX | Reviewed on Dec 08, 2022
Overall, the tours we went on were absolutely amazing and we have a mostly positive experience. All the guides were great and very knowledgeable. Our guide for canyoning was hilarious and so fun. Our rafting guide did a great job with some inexperienced rafters. The hotel was also amazing - the service, the spa, the pool. I would recommend kimkim to other people overall, but we did have some issues that ended up being ok, but still caused some headache including:
- The emergency line...
Read more

Overall, the tours we went on were absolutely amazing and we have a mostly positive experience. All the guides were great and very knowledgeable. Our guide for canyoning was hilarious and so fun. Our rafting guide did a great job with some inexperienced rafters. The hotel was also amazing - the service, the spa, the pool. I would recommend kimkim to other people overall, but we did have some issues that ended up being ok, but still caused some headache including:
- The emergency line isn't really an emergency line. It took over an hour to get a hold of someone due to last minute travel issues
- One of our tours was expecting 12 people rather than 6. Still not sure if we paid for 12 or 6 people
- I specifically asked for 2 king rooms and 1 double queen room but got 3 king rooms and the hotel could not make any last minute changes due to availability
- We changed our transportation plans for the last day of our trip about a week in advance but something happened and the company still showed up at the original time and seemed to be unaware of the change

Overall we experienced some inconviences, but our tours were amazing and we will remember them for a long long time!

Hotel Review
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna

Stay here!! We loved the pool, the spa, and the service. Food was decent overall.

Authenticity & Character
Location
View of Arenal, close to La Fortuna but not busy
Staff
Cleanliness & Comfort
Activity Reviews
Proyecto Asis Wildlife Rehabilitation Center - Volunteer Experience
Proyecto Asis Wildlife Rehabilitation Center - Volunteer Experience
Arenal/La Fortuna

The tour itself was very nice but the volunteer experience was incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lost Canyon Waterfalls & Rappelling Adventure
Lost Canyon Waterfalls & Rappelling Adventure
Arenal/La Fortuna

Absolutely incredible experience! Would do this over and over! The guides were so great and it was so fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private: Arenal Volcano & 1968 Reserve Guided Hike
Private: Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

This was a great intro to the area. You can do the hike alone but it was nice to learn more from the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Río Balsa Whitewater Rafting Adventure
Río Balsa Whitewater Rafting Adventure
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

The coolest zip lines we have ever done and the guided hike was nice

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Observation - Day or Night Walk
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

We got to see both types of sloths, which made walking in the rain for an hour absolutely worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Our trip was planned perfectly. Every detail ...
Brazil | Dec 2 - Dec 6, 2022

Allison
Allison A.
Canada | Reviewed on Dec 07, 2022
Our trip was planned perfectly. Every detail every driver was courteous and timely. Leandro was absolutely fantastic. He would ask is if we wanted more or less time at different stops and was incredibly knowledgeable.
This was our first experience with Kimkim and we will always use this service! Already recommending to friends
Read more

Our trip was planned perfectly. Every detail every driver was courteous and timely. Leandro was absolutely fantastic. He would ask is if we wanted more or less time at different stops and was incredibly knowledgeable.
This was our first experience with Kimkim and we will always use this service! Already recommending to friends

Hotel Review
Pousada do Principe
Paraty

Great location. The best staff, lots of history. We loved it there!

Authenticity & Character
Location
Central to all
Staff
The best hotel staff ever!
Cleanliness & Comfort
Local specialist: Daria Beretta
Daria
Daria Beretta
Local specialist in Rio de Janeiro | Replied on Dec 13, 2022

Dear Allison,
I'm very happy that your custom tour was so successful and that you enjoyed your time here in Brazil.
Thank you so much for your great feedback. It is the best motivation for me to continue doing my work with enthusiasm.

Kind regards,
Daria

Disappointing Experience
Egypt | Nov 25 - Nov 28, 2022

A
Anthony T.
New York, NY | Reviewed on Dec 07, 2022
Our time in Egypt was spectacular (because of the incredible sights) however we had a poor experience with our tour guide. There was a constant feeling of being asked for tips on every stop and we were scammed into paying more money for two add-ons to our trip. We raised this with our guide and then with the Egypt Promotion team and the reception was mediocre at best. We then spoke to Sabrina from KimKim, who helped provide a refund in the areas where we were taken advantage of and where... Read more

Our time in Egypt was spectacular (because of the incredible sights) however we had a poor experience with our tour guide. There was a constant feeling of being asked for tips on every stop and we were scammed into paying more money for two add-ons to our trip. We raised this with our guide and then with the Egypt Promotion team and the reception was mediocre at best. We then spoke to Sabrina from KimKim, who helped provide a refund in the areas where we were taken advantage of and where services were not provided. Overall, we left our time in Egypt with a poor taste for the tour company and wouldn't work with them again.

Local specialist: Ibrahim Elaref
Ibrahim
Ibrahim Elaref
Local specialist in Cairo | Replied on Dec 11, 2022
Thank you so much for making time to provide us with your feedback, It's really important as it helps us to enhance our clients experience.
Of course you got all what we agreed about in your itinerary but for sure any extra sightseeing will be with extra cost and not for free, specially the tombs you asked to add is very expensive and cannot compare with any other tomb in Egypt.
Your local guide in Luxor and Aswan is professional, have masters in the Egyptian Antiquities and has considerable...
Read more

Thank you so much for making time to provide us with your feedback, It's really important as it helps us to enhance our clients experience.
Of course you got all what we agreed about in your itinerary but for sure any extra sightseeing will be with extra cost and not for free, specially the tombs you asked to add is very expensive and cannot compare with any other tomb in Egypt.
Your local guide in Luxor and Aswan is professional, have masters in the Egyptian Antiquities and has considerable experience accompanying group tours in Egypt from many years.
We’re really sorry for the inconveniences you have experienced, We will investigate in that and will avoid any similar situations in the future.

Amazing Morocco
Morocco | Nov 23 - Dec 1, 2022

Elizabeth
Elizabeth L.
Australia | Reviewed on Dec 07, 2022
Touring Morocco is an amazing experience! Our English speaking guide, Karim, proudly showed us so many aspects of his country. Over 10 days we visited beautiful Chefchaouen, ( the blue city), the wonderful medina of Fez, drove through stunning mountains and gorges, shopped in the markets of Marrakech and highlight of all - rode camels into the sunset in the Sahara. The desert camp experience is not to be missed! Karim is very experienced, warm, friendly, professional and an expert... Read more

Touring Morocco is an amazing experience! Our English speaking guide, Karim, proudly showed us so many aspects of his country. Over 10 days we visited beautiful Chefchaouen, ( the blue city), the wonderful medina of Fez, drove through stunning mountains and gorges, shopped in the markets of Marrakech and highlight of all - rode camels into the sunset in the Sahara. The desert camp experience is not to be missed! Karim is very experienced, warm, friendly, professional and an expert driver. He was able to give us local knowledge and insight just not found in the guidebooks. Our local guides were also knowledgeable and professional, especially our Fez guide. We thoroughly recommend Kimkim Morocco.

Hotel Review
Tiziri Luxury Camp
Merzouga

Tiziri Luxury Camp was a wonderful experience. From the camel ride to the camp to the comfy tents, to the delicious meals, everything was perfect. The camp staff felt like friends. All this in the dunes of the Sahara, at night under the stunning star bright sky.

Authenticity & Character
Interactions with local Berbers
Location
In the middle of the dunes
Staff
Friendly and professional
Cleanliness & Comfort
Loved the big comfy bed ( and the hot water bottle!)
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Dec 08, 2022

Hi Elizabeth,

Thanks for leaving our business a 5-star rating, it’s truly appreciated!

We’re pleased that we were able to provide you with exceptional service and lived up to your expectations. We are always passionate about sharing great moments with our guests and immersing them in our inspirational culture. You have left a smile on the faces of our team with your kind words; it really means the world to us!!!

Looking forward to having you again in Morocco.

Best,
Abdellah

An unforgettable experience
Costa Rica | Nov 20 - Dec 4, 2022

N
Nathalie B.
the United Arab Emirates | Reviewed on Dec 06, 2022
Thanks to Olman, our visit to Costa Rica was truly exceptional. Everything was perfectly organized, the choice of hotels was spot on, the planning was smooth, and we got to experience all the wonders that this incredible country has to offer. We'll use Kimkim for other trips in the future for sure! Read more

Thanks to Olman, our visit to Costa Rica was truly exceptional. Everything was perfectly organized, the choice of hotels was spot on, the planning was smooth, and we got to experience all the wonders that this incredible country has to offer. We'll use Kimkim for other trips in the future for sure!

Hotel Reviews
Auténtico Hotel
San José

An overall friendly, pleasant little hotel.

Authenticity & Character
Nice but not unique.
Location
The location is convenient but not spectacular.
Staff
Super friendly and helpful.
Cleanliness & Comfort
Perfect for a stopover.
Monteverde Country Lodge
Monteverde

This hotel feels like a mountain cabin.

Authenticity & Character
Location
Not central but very accessible.
Staff
Cleanliness & Comfort
Villa Lapas Rainforest Eco-Resort
Tárcoles

A resort-like hotel that is not very welcoming.

Authenticity & Character
Felt like a series of rooms for summer camp.
Location
Staff
Overwhelmed by the number of guests, busy and not very helpful.
Cleanliness & Comfort
Hotel Plaza Yara
Puntarenas

A unique small hotel with tons of character.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Drake Bay Wilderness Resort
Drake

The perfect place to disconnect from the world but still feel very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn, La Sabana
San José

A typical chain hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Noah's Forest by Tifakara
La Fortuna

A new, trendy hotel that feels like a resort. A tad expensive.

Authenticity & Character
Very crips and shiny, super green, but a bit too shiny and slick. Doesn't feel very authentic, more like a luxury resort.
Location
Once you know how to get there, it's not too isolated but not crowded either.
Staff
Friendly, helpful, very professional.
Cleanliness & Comfort
Very comfortable and well maintained.
Activity Reviews
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

The hike in itself is amazing but the whole group moves fast and doesn't allow much time to enjoy all there's to see and experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

An experience that should be thrilling but with many people on site, there's a lot of queuing and every zip line is super fast-paced. No time to enjoy the scenery.

Quality of Experience
Zip lines are a fun adventure, but they shouldn't be done so quick that you don't even have time to enjoy them.
Guides, Drivers and Staff
Jungle Crocodile Safari
Jungle Crocodile Safari
Monteverde

Super thrilling experience with a great, knowledgeable guide.

Quality of Experience
Food
There was no information on site that lunch was supposed to be included.
Guides, Drivers and Staff
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 07, 2022

Hello Nathalie,

Thanks for your review.
I am so happy to know you had a terrific time in Costa Rica.

It was my pleasure to plan a great itinerary for your family.
Let's hope this is not the last time you visit my country!

Pura Vida,
Olman

Our trip to Peru
Peru | Nov 20 - Dec 1, 2022

Zvonko
Zvonko D.
Slovenia | Reviewed on Dec 06, 2022
Liz prepared very nice initial plan and we were able to further tune traveling plan according to our wishes.
Liz and her team did a great job executing the plan without delays or mistakes. We appreciated that when we had some unexpected problems because of two days strike of transportation workers in Peru, Liz and her team successfully modified the plan to get the best possible outcome out of our trip.
We are quite experienced travellers, so we liked that plan was divided to organized...
Read more

Liz prepared very nice initial plan and we were able to further tune traveling plan according to our wishes.
Liz and her team did a great job executing the plan without delays or mistakes. We appreciated that when we had some unexpected problems because of two days strike of transportation workers in Peru, Liz and her team successfully modified the plan to get the best possible outcome out of our trip.
We are quite experienced travellers, so we liked that plan was divided to organized visits and also some free time, when we were able to explore around on our own.

Hotel Reviews
Antigua Casona San Blas
Cusco

Perfectly located small hotel in the old part of Cusco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Lima Airport
Lima

Walking distance from the airport. Quite noisy because of permanent traffic. Basic room. Nice bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

Beautiful surroundings, nice room, good food. Very remote location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno

High quality hotel. Beautiful location, but remote (out of town).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Lima Miraflores

Great location, very nice new hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private tour to The Sacred Valley
Private tour to The Sacred Valley
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour to Ollantaytambo, Moray, Maras & Chinchero
Private tour to Ollantaytambo, Moray, Maras & Chinchero
Sacred Valley
Quality of Experience
Guides, Drivers and Staff
Transport
Explore  Machu Picchu (Private Guided tour in Machu Picchu)
Explore Machu Picchu (Private Guided tour in Machu Picchu)
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Private Mystic Walking Tour to The Temple of the Moon & Cusco City
Private Mystic Walking Tour to The Temple of the Moon & Cusco City
Cusco

A new experience for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Shared Uros & Taquile Floating Islands tour
Shared Uros & Taquile Floating Islands tour
Puno

Very nice, we were lucky with weather.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Lima City Tour and Larco Museum
Private Lima City Tour and Larco Museum
Lima

Very good and knowledgable guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 07, 2022

Hi Zvonko,
Thanks for taking the time to leave such a great review!
It was a pleasure to be part of your experience in Peru. We are happy to know you had a great time here even during the strike. I'll share this with all our guides and team.
Please take care both of you and if somehow we can help in the future, just let me know. I will be always happy to help!
Kindly,
Liz.

The whole trip was amazing, well planned by E...
Albania | Nov 12 - Nov 19, 2022

R
Richard D.
United Kingdom | Reviewed on Dec 06, 2022

The whole trip was amazing, well planned by Ed. Our guide Nik was amazing, really friendly, accommodating, welcoming and really made the trip. Would recommend for sure.

Local specialist: Ed Reeves
Ed
Ed Reeves
Local specialist in Tirana, Albania | Replied on Dec 15, 2022

Thanks so much for the kind words - I know Nik had a great time showing you Albania! And if we'd known you were so dog-friendly we would have brought Bubi for the entire trip, not just the last day!

Great guide, poor accommodation choices
Uganda | Nov 10 - Dec 3, 2022

Jeff
Jeff H.
Union Hill-Novelty Hill, WA | Reviewed on Dec 06, 2022
Gideon, our guide was great, and provided excellent service, and should have been consulted when Vivian was developing our itinerary. The micro-lodges Vivian booked us into were not necessarily the best choices for us, and we suspect a conflict of interest. The Budda Guest House in particular was well out of the way, causing extra travel time.
We will write more about this
Read more

Gideon, our guide was great, and provided excellent service, and should have been consulted when Vivian was developing our itinerary. The micro-lodges Vivian booked us into were not necessarily the best choices for us, and we suspect a conflict of interest. The Budda Guest House in particular was well out of the way, causing extra travel time.
We will write more about this

Hotel Review
Buddo Guest House
Buddo, Wakiso
Location
Move it to Entebbe
Staff
Training in chicken purchasing. One dinner included meat from an old rooster, and it could not be eaten. It was too tough, and Patricia chipped a filling.
Cleanliness & Comfort
Little space in the bedroom, and awkward arrangement of rooms.
Local specialist: Vivian Kironde
Vivian
Vivian Kironde
Local specialist in Uganda | Replied on Dec 10, 2022

Jambo Jeff,

many thanks for your feedback. Thank you for the time for the telephone conversation today.

We are sorry that the Lodges did not match exactly the expectations. We are always trying to find special accommodation that is either fitting into the budget and/or has a special beautiful setting that we think is matching the customers wishes.

Asante sana,

Vivian and team.

I was satisfied with everything. Guides and d...
Peru | Nov 20 - Dec 1, 2022

T
Tatjana D.
Slovenia | Reviewed on Dec 06, 2022
I was satisfied with everything. Guides and drivers were allways on time. The Andean was very helpfull, too. However, we had to make small changes because of strike and therefore missed some more time in Aguas Calientes. The team arranged all the changes because of strike. I already recomended Kimkim and Liz Karen and her agency to my friends. Read more

I was satisfied with everything. Guides and drivers were allways on time. The Andean was very helpfull, too. However, we had to make small changes because of strike and therefore missed some more time in Aguas Calientes. The team arranged all the changes because of strike. I already recomended Kimkim and Liz Karen and her agency to my friends.

Hotel Reviews
Costa del Sol Wyndham Lima Airport
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Lima Miraflores
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private tour to The Sacred Valley
Private tour to The Sacred Valley
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour to Ollantaytambo, Moray, Maras & Chinchero
Private tour to Ollantaytambo, Moray, Maras & Chinchero
Sacred Valley
Quality of Experience
Guides, Drivers and Staff
Transport
Explore  Machu Picchu (Private Guided tour in Machu Picchu)
Explore Machu Picchu (Private Guided tour in Machu Picchu)
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Private Mystic Walking Tour to The Temple of the Moon & Cusco City
Private Mystic Walking Tour to The Temple of the Moon & Cusco City
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Shared Uros & Taquile Floating Islands tour
Shared Uros & Taquile Floating Islands tour
Puno
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Lima City Tour and Larco Museum
Private Lima City Tour and Larco Museum
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 07, 2022

Hi Tatjana,
Thank you very much for your comments, I am very happy to know that you recommended us to your friends!
We were very glad to help with and during your trip to Perú and even the strike I'm happy to know that you were satisfied with our services!
I will be always happy to help!
Kindly,
Liz.

Costa Rica 2022
Costa Rica | Nov 23 - Nov 29, 2022

Loni
Loni K.
Minneapolis, MN | Reviewed on Dec 06, 2022
Our trip was well thought out and planned according to what we like to do, see, and accomplish. Our guides were wonderful. Franklin at the Arenal Volcano was so passionate about everything nature. Karla at Manuel Antonio Park was great at spotting all of the wildlife. We even stopped the bus before the park because she and our bus driver George, spotted birds, sloths, and monkeys on our way. Jesus and Alexi were wonderful in the Mangroves. Again, so passionate about what they do. Our... Read more

Our trip was well thought out and planned according to what we like to do, see, and accomplish. Our guides were wonderful. Franklin at the Arenal Volcano was so passionate about everything nature. Karla at Manuel Antonio Park was great at spotting all of the wildlife. We even stopped the bus before the park because she and our bus driver George, spotted birds, sloths, and monkeys on our way. Jesus and Alexi were wonderful in the Mangroves. Again, so passionate about what they do. Our vehicle served us well up and down mountain roads. We feel like we got a good feel for different parts of Costa Rica...Waterfalls, Volcano, Rainforest, Beach, etc. Our accomodations were on point and all of the food provided was tasty and good quality. We are grateful that we went with Kim kim to plan our trip so that our time was spent enjoying the sites and beautiful country and people. Everywhere we went, things were smooth.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Wonderful views of the volcano when not in the clouds. Fabulous breakfast buffet and lovely dinner in the evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
our room view, breakfast, outdoor patia
Jungle Vista Boutique Hotel
Manuel Antonio

this was very close to the beach but right in the middle of the jungle. Monkeys everywhere. Beautiful pool areas. lovely bar and cocktails. Close to our favorite restaurant....Emilios cafe. We could walk there. Woke up to beautiful bird sounds and some Howler Monkeys. Umbrellas available in the lobby for the guests which were big and nice. We needed them a couple of times and it was nice to have such sturdy big umbrellas to use. Nice balcony off of room to enjoy the jungle.

Authenticity & Character
Location
view from balcony.....watching birds, monkeys
Staff
They were available for anything at anytime. Made sure we were happy with our drinks poolside. made fresh gaucamole for us poolside.
Cleanliness & Comfort
Activity Reviews
San José to Arenal with visit to La Paz Waterfall
San José to Arenal with visit to La Paz Waterfall
Costa Rica

this was a nice self guided tour of this park. The waterfalls are beautiful. You should take time to see all 5. We spent about 3 hours including lunch here. We did the longer hikes which were right in the middle of the greenest forest.

Quality of Experience
Food
Nice buffet lunch.
Transport
We drove ourselves which is up mountain roads. beautiful drive from San jose
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

We loved our guide Franklin. It was just the four of us and Franklin on our guided hike. We learned a lot and loved his description and passion for everything he shared. The Volcano was hidden behind clouds but Franklin was positive we would see it 100 percent as we acsended on our hike. He was right, A glorious site!

Quality of Experience
The hike, learning about the plants, animals, insects, volcano, etc
Guides, Drivers and Staff
Franklin was very passionate, kind, engaging and experienced
Transport
Our bus driver did a great job.
Visit to Ecotermales Hot Springs
Visit to Ecotermales Hot Springs
Arenal/La Fortuna

We went to this in the evening when it was dark. I would have loved seeing it during the day, but our experience was very cool. While we were in the Hot springs, we were also in a thunderstorm and rainstorm. We were in the Hot Springs for about 1 1/2 hours and then had a nice buffet dinner afterward. This reminded me a bit of the Blue Lagoon in Iceland, commercialized but a fun night and experience

Quality of Experience
Food
Good quality food with many choices
Guides, Drivers and Staff
self guided
Transport
WE drove oursleves.....10 minutes from the hotel
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

This was a great place to see all of the wildlife. Since it is the busiest park in Costa rica, there were a lot of people there. Our guide had 4 couples, which we appreciated in order to see and hear our guide at all times. There were many other larger groups of people. All of the guides were friendly to each other and helped each other spot specific animals. the beach here was busy, so we just walked the beach and put our feet in and saved our beach day for another time.

Quality of Experience
Food
We were provided with fresh pineapple and watermelon after which was refreshing after our hot tour
Guides, Drivers and Staff
Both our driver, George and our guide Karla were great.
Transport
George was as much on the hunt for wildlife as our guide
Damas Island Boat Tour
Damas Island Boat Tour
Manuel Antonio

this was other worldly. If you have not been in a Mangrove forest, it is so cool. We went late afternoon which was pretty nice for seeing birds, snakes, monkeys, etc. Even the bats at dusk were so cool to watch swooping close to the water

Quality of Experience
Food
We had dinner with our two tour guides after and it was a very nice simple delicious dinner.
Guides, Drivers and Staff
We had George our van driver, our boat driver and two guides for the 4 of us. They were all great.
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Dec 08, 2022

Hi Loni,
I hope you are well.
Thank you for your time and leave us this beautiful review.
It is great to know you enjoy every destination you have in your itinerary. I am gladly assisting you during this time.
I hope you could visit Costa Rica in the future, and explore different areas of our beautiful country.
Kind regards,
Yuliana

Costa Rica 2022
Costa Rica | Nov 19 - Dec 1, 2022

M
Mark B.
United Kingdom | Reviewed on Dec 06, 2022
We visited Arenal, Monteverde and Manuel Antonio and the whole trip was amazing. Many thanks to Alberto for booking everything- it was all perfect! Read more

We visited Arenal, Monteverde and Manuel Antonio and the whole trip was amazing. Many thanks to Alberto for booking everything- it was all perfect!

Hotel Reviews
Auténtico Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Arenal Montechiari
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cala Lodge
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Playa Espadilla
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Country Inn & Suites by Radisson, San Jose Aeropuerto
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna

Great guide and really interesting hike; only negative thing was the torrential rain for the whole walk!

Quality of Experience
Guides, Drivers and Staff
Hanging Bridges & Zip Lining
Hanging Bridges & Zip Lining
Monteverde

The hanging bridges walk was excellent and really interesting; the zip lining was lots of fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alberto Molina
Alberto
Alberto Molina
Local specialist in Costa Rica | Replied on Dec 06, 2022

Hi Mark, Thanks a lot for your feedback, I am glad that you enjoyed Costa Rica.
Alberto

Amazing group of dedicated and knowledgable staff...
Guatemala | Nov 20 - Dec 3, 2022

Kim
Kim S.
Seattle, WA | Reviewed on Dec 06, 2022
From the beginning, Eduardo was so responsive and helpful. He really listened to our ideas for travel and crafted an amazing trip. We packed in so much to our two weeks and all his recommendations were so good. Chocolate making, volcano horse back riding, mountain bike trip, village visiting, textile lesson, ruins, snorkeling…. We did it all! We felt very cared for and safe in their hands. Sebastian was a great bike guide. And Pablo, our main tour guide was above and beyond great. His... Read more

From the beginning, Eduardo was so responsive and helpful. He really listened to our ideas for travel and crafted an amazing trip. We packed in so much to our two weeks and all his recommendations were so good. Chocolate making, volcano horse back riding, mountain bike trip, village visiting, textile lesson, ruins, snorkeling…. We did it all! We felt very cared for and safe in their hands. Sebastian was a great bike guide. And Pablo, our main tour guide was above and beyond great. His knowledge and love of local history and culture added so much to our experience. It really helped us to understand and appreciate what we were seeing. We feel lucky to have worked with him on this trip

Activity Reviews
Boat Tour of Lake Atitlán Villages
Boat Tour of Lake Atitlán Villages
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Antigua Chocolate Museum Tour
Antigua Chocolate Museum Tour
Guatemala

So fun to learn about the chocolate making process and get to make our own flavors!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Hike to Pacaya Volcano
Day Hike to Pacaya Volcano
Guatemala

Such a cool trip. Kids went on horseback and we walked. Wild to be on top of a lava field (though kids were hoping to see lava) roasted marshmallows from volcanic steam on top, delicious lunch and knowledgable guides. There are kids there to rent walking sticks- bring some money for them, they we’re useful on the walk.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Double Down Mountain Bike Tour
Double Down Mountain Bike Tour
Antigua

My husband loves this trip- he said it was such a unique way to see the country. You are right up next to the farms of the locals and using the same trails they work on, so you need to be respectful of being a traveler in their place of living and working.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling Tour in the Belize Barrier Reef
Snorkeling Tour in the Belize Barrier Reef
Caye Caulker

Guides were great and knowledgable. So more than we could have hoped for- manatee, sharks, rays, turtles and fish. Great food. And respectful program- they didn’t feed the sharks to bring them in but we still saw a bunch. And they were conscientious of sunscreen on the reef and reminded people of how to protect it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Dec 23, 2022

Thank you for all your words and for the opportunity to work with you and your family here at Antigua, Guatemala city and Belize.

It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Belize and Guatemala the better.
Hope to see you back again soon, cheers!

Morocco Experience
Morocco | Nov 26 - Dec 3, 2022

Maria
Maria S.
Chicago, IL | Reviewed on Dec 06, 2022
Our trip to Morocco was amazing!!! The itinerary Megan made for us was just what we were looking for. Our driver Mustapha was very friendly and accommodating to our needs (frequent bathroom breaks during the road trip for one). All of the Dars and Riads we stayed were nice, clean and had very friendly staff. Most memorable for me will be our visit to Rissani since this was my first time admiring in person the wonders of a dessert. Megan was very helpful and responsive to any questions we... Read more

Our trip to Morocco was amazing!!! The itinerary Megan made for us was just what we were looking for. Our driver Mustapha was very friendly and accommodating to our needs (frequent bathroom breaks during the road trip for one). All of the Dars and Riads we stayed were nice, clean and had very friendly staff. Most memorable for me will be our visit to Rissani since this was my first time admiring in person the wonders of a dessert. Megan was very helpful and responsive to any questions we had prior to our trip. There were some changes regarding our assigned driver upon arrival to Morocco but we were able to contact Megan and got things resolved rather quickly. Shout out to Rahim and Abdul from Dar Victoria, Mohammet from our vineyard visit in Meknes, Brahim from Riad Mourzuga, Mohammet our guide in Marrakech and as previously mentioned Mustapha our driver and Megan of course. Thank you for this unforgettable experience!!

Hotel Reviews
Dar Victoria
Fez

Very nice Dar. Love their terrace. Staff is very friendly. Highly recommend

Authenticity & Character
Location
Easy access in and out of the Medina
Staff
very friendly
Cleanliness & Comfort
Dar Chamaa
Ouarzazate

This is perhaps the nicest hotel I have ever stayed. Beautiful courtyard. We had heater in our room since we traveled in the winter season. It tailors a lot to tourist (buffet breakfast for example).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Merzouga
Marrakech

Very friendly staff and nice amenities. Shout out to Brahim who was super friendly and very entertaining with his guitar. Highly recommend.

Authenticity & Character
Location
Easy access in and out of the Medina
Staff
Cleanliness & Comfort
Paradis Du Sahara
Merzouga

Very luxurious considering it is in the middle of the dessert. We did the overnight "camping" after camel ride and it was amazing. Shout out to Barak who made our stay very enjoyable and entertaining.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Food Tour
Food Tour
Marrakesh

Food tour was amazing!!! Soo much food and great things to taste. Exploring Jemaa El Fna Square in Marrakech and their food vendors at night is an experience you must have.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting in Meknes
Wine Tasting in Meknes
Morocco

Loved our visit to the vineyard. Mohammet our tour guide was very friendly. Loved the food that was provided and of course the wine!

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Fes with a Private Guide
Tour Fes with a Private Guide
Fes

Truly felt like we saw all of Fes by foot lol. It was very informational, our guide was very knowledgeable. Learned a lot about all the details that went into building mosques and castles as well as the history of Morocco

Quality of Experience
Guides, Drivers and Staff
Transport
Camel Trek into a Luxury Sahara Camp
Camel Trek into a Luxury Sahara Camp
Morocco

Indeed this is Luxury camping. Talk about having hot shower when camping in the dessert. Staff was amazing. This was my favorite part of our trip to Morocco. Highly recommend

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sahara to Ouarzazate via Todra Gorge
Sahara to Ouarzazate via Todra Gorge
Morocco

I was pleasantly surprised about all the amazing views during this road trip. I don't think I would have gotten to experience Morocco the same way had I not done this road trip

Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Morocco

Gorgeous views. Highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

Peru
Peru | Nov 18 - Nov 25, 2022

N
Nigel G.
Bermuda | Reviewed on Dec 06, 2022
All of the arrangements made by Johanna were flawless. Hotels, tours, transportation all impressed. We had a very relaxing time knowing what was happening at each stage. The scenery and activities were fantastic and did not disappoint. Read more

All of the arrangements made by Johanna were flawless. Hotels, tours, transportation all impressed. We had a very relaxing time knowing what was happening at each stage. The scenery and activities were fantastic and did not disappoint.

Hotel Reviews
Hotel Paracas, a Luxury Collection Resort
Paracas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Lima Miraflores
Miraflores, Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Reserva Amazonica
Puerto Maldonado
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Lima Airport
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Paracas National Reserve Tour
Paracas National Reserve Tour
Peru

Who knew a desert could be so interesting? Spectacular scenery right on the Pacific coast and so much variation. The little museum was well worth a visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Ballestas Islands Tour (Paracas Luxury Hotel)
Ballestas Islands Tour (Paracas Luxury Hotel)
Paracas

Our scheduled tour to the island had to be changed at the last minute as harbour authorities suspended trips due to water conditions. We were given a longer tour of the harbour area and closer islands and it was fantastic. Plenty of wildlife and interesting scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
Into the Amazon: Inkaterra Reserva Amazonica
Into the Amazon: Inkaterra Reserva Amazonica
Puerto Maldonado

The boat ride to the lodge was a lovely way to begin the experience and view the river. The lodge itself was rustic but very comfortable and totally in keeping with the environment. The organisation of the activities was faultless.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Inkaterra Reserva Amazonica Jungle Excursions
Inkaterra Reserva Amazonica Jungle Excursions
Puerto Maldonado

There were many excursions available and we did at least 2 a day with a lovely guide. Wellington boots were issued for those trips that were muddy. We saw lots of wildlife. and our guide also explained the importance of the various plants to the local population.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Inkaterra Reserva Amazonica Jungle Excursions
Inkaterra Reserva Amazonica Jungle Excursions
Puerto Maldonado

Very flexible arrangements and the right blend of activities and relaxation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Depart Puerto Maldonado to Lima, Fly home!
Depart Puerto Maldonado to Lima, Fly home!
Peru

The transfer back to the airport was flawless, and we were able to get in a morning tour as we had a late afternoon flight.

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Stay at Lima Airport Hotel Upon Arrival
Overnight Stay at Lima Airport Hotel Upon Arrival
Peru

Airport hotel was right at the airport - so easy to access. Typical airport hotel, but comfortable and convenient.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Dec 06, 2022

Hi Nigel,
So glad to hear you had a great time in Peru and enjoyed your tours!

We hope to welcome you back in the future,
Johanna

A great trip!
Jordan | Nov 27 - Dec 4, 2022

John
John W.
United Kingdom | Reviewed on Dec 06, 2022
We had a wonderful week in the company of Wasef, who lifted and laid us at the airport and attended to our every need in between. We travelled in comfort and the miles slipped by as we discussed every aspect of life in Jordan. He used his years of experience to make sure that we arrived at historic sites at the best time of day to avoid crowds (e.g. Jarash in the morning and Amman in the afternoon), found the best local guides, and fitted in meals and breaks to suit us. Samir was always... Read more

We had a wonderful week in the company of Wasef, who lifted and laid us at the airport and attended to our every need in between. We travelled in comfort and the miles slipped by as we discussed every aspect of life in Jordan. He used his years of experience to make sure that we arrived at historic sites at the best time of day to avoid crowds (e.g. Jarash in the morning and Amman in the afternoon), found the best local guides, and fitted in meals and breaks to suit us.

Samir was always in the background at HQ, keeping a discreet eye via whatsapp, should we have needed any further help or advice.

All in all - a great trip!

Activity Reviews
Meet & Assist - Queen Alia Airport
Meet & Assist - Queen Alia Airport
Jordan

Went like clockwork

Quality of Experience
Guides, Drivers and Staff
Transport
Smoothe hand over from meet & greet to driver
AMMAN  HERITAGE  TOUR
AMMAN HERITAGE TOUR
Amman

We fitted the tour around the afternoon.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jarash
Jarash
Jordan

Great guide. But what was most important was that we went in the morning, beofer the crowds and heat arrived. We also had a good lunch nearby before returning to Amman for the heritage trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Madaba-Mount Nebo-Karak-Petra
Amman-Madaba-Mount Nebo-Karak-Petra
Jordan

A well organised part of our week. Breaking the journey from Amman to Petra

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Dec 06, 2022

Hi John
So happy to see your kind words.
Hope to see you again in Jordan.
Be well and safe.
Samir

Belated Honeymoon in South Africa
South Africa | Nov 18 - Nov 28, 2022

A
Adam S.
Sunnyside, NY | Reviewed on Dec 06, 2022
We had an amazing time on our trip to South Africa! With only a brief description from us about what we were looking for Deb was able to plan just the type of accommodations and experiences we were looking for. Rochelle was fantastic and showed us around Cape Town and the surrounding areas at the start of our trip. Stellenbosch was beautiful and our wine tastings and e-bike ride in Stellenbosch were some of our favorite memories from the trip. The highlight of our trip was definitely our... Read more

We had an amazing time on our trip to South Africa! With only a brief description from us about what we were looking for Deb was able to plan just the type of accommodations and experiences we were looking for.

Rochelle was fantastic and showed us around Cape Town and the surrounding areas at the start of our trip. Stellenbosch was beautiful and our wine tastings and e-bike ride in Stellenbosch were some of our favorite memories from the trip. The highlight of our trip was definitely our stay at Ivory Wilderness in Kruger National Park, where Warren and the whole staff were extremely warm, helpful, and knowledgeable. On our last day in South Africa we went on a full day bike tour through Soweto with Linda, who not only explained but showed us the history of the townships and the resilient people who live there.

It was a once in a lifetime trip and one I'm sure we'll remember for the rest of our lives.

Hotel Reviews
Tree House Boutique Hotel
Cape Town

We loved our stay at Tree House Boutique Hotel in Cape Town. The room was large, clean, and modern, the pool area was beautiful, and the staff were so friendly and accommodating. The breakfasts (which were included) were perfect - fresh fruit, yogurt, pastries, and meats and cheeses at the ready, plus several made-to-order options from the menu. We've already recommended this hotel to people we know who are planning a trip to South Africa.

Authenticity & Character
Location
The hotel is at the top of a quiet street, but there are several restaurants and bars on the main road at the bottom of the hill that were only a few minutes walk away. It's only a few minutes drive to many of the places around the city we wanted to go so getting around was very easy.
Staff
Cleanliness & Comfort
Ivory Wilderness River Rock Lodge
Hoedspruit

We loved our stay at Ivory Wilderness. The grounds were beautiful and overlooked a river where we saw plenty of wildlife, the staff was incredible, and the guides were so knowledgeable, friendly, and accommodating we couldn't have asked for more. The pool looked like it needed some service, but fortunately it wasn't too hot while we were there so we spent our downtime lounging on the deck chairs and in the hammock. Our rondavel was clean and comfortable and was perfect for our stay.

Authenticity & Character
Location
We loved that this location was farther into the park than many others, since it meant that we didn't see too many other jeeps while we were out on our game drives, but the drive out from Hoedspruit Airport was a bit long (1.5 hours) and bumpy.
Staff
Cleanliness & Comfort
Activity Review
Lunch at Crofter's Kitchen
Lunch at Crofter's Kitchen
Cape Town

This was definitely one of the most memorable experiences of our entire trip. Nicky was incredibly warm and gracious and really made us feel like we were at home in her house. The meal was unforgettable - each dish was unique and full of flavor, and you could tell how much thought and creativity went into each ingredient. Halfway through the meal Nicky took us on a tour of her garden and let us taste the ingredients straight from the source, explaining the culinary and medicinal properties of many of the plants she cultivates, which made her knowledge and passion come to life. This is a must do for anyone who loves unique dining experiences.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on Dec 12, 2022
Hello Adam Thank you for the incredible review and super constructive feedback which we have already used to improve our offering!
I am over the moon that you enjoyed the trip so much as well as all the smaller aspects that tie it all together to make for a perfect experience. The guides we partner with and the people you meet are all part of what we specialize in to showcase our incredible country!
I went on the Soweto tour myself last week as it has been a few years since I've done it. ...
Read more

Hello Adam

Thank you for the incredible review and super constructive feedback which we have already used to improve our offering!
I am over the moon that you enjoyed the trip so much as well as all the smaller aspects that tie it all together to make for a perfect experience. The guides we partner with and the people you meet are all part of what we specialize in to showcase our incredible country!
I went on the Soweto tour myself last week as it has been a few years since I've done it. I can honestly say that I am proud to work with such a great team and what they have done to enrich the lives around them and also tell the story of the past and present in such an interactive way.

I hope that our paths will cross again! Perhaps when you need to make your way to this side of the world to explore some of the other wonders of our area.

For now, we will be happy for you to remember this once-in-a-lifetime trip for the rest of your lives (:

Have a wonderful festive season!

Deb

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