Kimkim Trip Reviews

4.8
Based on 20,183 ratings
Read 20,183 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Is Iceland on your bucket list?
Iceland | Sep 8 - Sep 18, 2023

Ann
Ann A.
Layton, UT | Reviewed on Oct 03, 2023

Some friends recommended KimKim to us after their amazing trip to Iceland. We contacted Eric and discussed our dream trip and he made it happen. From ice climbing to a perfectly planned agenda, Eric did an amazing job. He spent a lot of time ensuring every detail was perfect from hotels to restaurant recommendations and driving details. We absolutely would use KimKim and recommend Eric to anyone who has Iceland on their bucket list.

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 03, 2023

Hi Ann!

How nice to hear that you had such an amazing trip :-) Hard work pays off! I was ecstatic to hear from Dee that you got to see the Northern Lights from your glass lodge, what a sight that must have been! It was a pleasure working with you, Mike, Dee and Paul in crafting a truly memorable trip, and I hope you've created memories in Iceland that will stay with you forever. Thanks for everything and I wish you all the best!
Èric

Gummis knowledge and responsiveness are top n...
Iceland | Sep 23 - Sep 30, 2023

Kevin
Kevin S.
Lebanon, NH | Reviewed on Oct 03, 2023

Gummis knowledge and responsiveness are top notch! Provided us with a custom experience that captured the experience and wonder of iceland!

Local specialist:
G
Guðmundur P.
Iceland | Replied on Oct 03, 2023

Thank you Kevin. I am happy to know that you all enjoyed the trip.
Hopefully we'll see you all in Iceland soon again :)

Outstanding experience in Croatia!
Croatia | Sep 22 - Sep 29, 2023

V
Vicki B.
Rocky River, OH | Reviewed on Oct 02, 2023
My sisters and I used Kimkim for a France trip last September. We had an excellent experience, so my friend and I decided to have kimkim organize a trip to Croatia for us. From start to finish our Croatia trip exceeded expectations. Our Kimkim agent, Nikola answered all of our questions, and texted us every night to see how our day was and to prepare us for the next days events. All 3 of our boutique hotels chosen by him were wonderful. Our excursions arranged by Nikola were all really... Read more

My sisters and I used Kimkim for a France trip last September. We had an excellent experience, so my friend and I decided to have kimkim organize a trip to Croatia for us. From start to finish our Croatia trip exceeded expectations. Our Kimkim agent, Nikola answered all of our questions, and texted us every night to see how our day was and to prepare us for the next days events. All 3 of our boutique hotels chosen by him were wonderful. Our excursions arranged by Nikola were all really great. Everyone we were in contact with (local guides) arranged by Kim kim/Nikola were nice, prompt, fun and knowledgeable. All our drivers were on time and courteous. There is nothing about our trip we would've changed ! Cannot praise Kimkim high enough. Really outstanding!

Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 03, 2023

Hi Vicki,
Thank you for leaving me a review and for your kind words! I’m so happy you put your trust in me for this trip and hope you brought only the best memories home with you. I hope you will choose Kimkim again for any future trips as it really is a great way to connect with local specialist and have a unique travel experience. You and Lisa were awesome guests and it was my pleasure working with you both. I hope we will get a chance to plan another adventure together and wish you nothing but the best,
Nikola

Thank you Thomas and Rashi for creating such ...
Switzerland | Sep 8 - Sep 18, 2023

V
Vadim B.
Orangevale, CA | Reviewed on Oct 02, 2023

Thank you Thomas and Rashi for creating such a memorable experience. The Swiss Oberland views and hike locations were spectacular and thank you for putting it together on such short notice. I will definitely be using you to book more trips in the future.

Local specialist: Thomas Bringuy
Thomas
Thomas Bringuy
Local specialist in Chambéry | Replied on Oct 16, 2023

Thanks so much Vadime ! See you for a next trip.

Easy, Worry-free and Special!
Italy | Sep 14 - Sep 28, 2023

Diana
Diana S.
Tinton Falls, NJ | Reviewed on Oct 02, 2023
My husband and I couldn’t have been more pleased with the top-notch service we received from Harris while planning our trip to Italy and Greece last year. One year later, as our departure date approached, we were introduced to the team who would be communicating with us throughout the trip and handling any issues that may arise. We were very impressed with the level of contact and personal service we received from Harris and his team. We did experience a few bumps throughout the 15 day... Read more

My husband and I couldn’t have been more pleased with the top-notch service we received from Harris while planning our trip to Italy and Greece last year. One year later, as our departure date approached, we were introduced to the team who would be communicating with us throughout the trip and handling any issues that may arise. We were very impressed with the level of contact and personal service we received from Harris and his team. We did experience a few bumps throughout the 15 day trip, but Harris and his team ensured the issues were resolved quickly and to our satisfaction. In addition, we were very happy with the selected accommodations, as they were conveniently located, spacious, and always provided us with the best views! This is the second time we’ve used KimKim and we have no hesitation recommending them to anyone looking for a luxury and worry-free vacation!

Hotel Reviews
Abelonas Retreat Sunset & Sunrise Lodgings
Santorini

Very nice hotel with the absolutely best sunset views in Santorini!

Authenticity & Character
Nice pool!
Location
Quiet location, the BEST sunset views, surrounded by many great restaurant and bar options.
Staff
Very helpful!
Cleanliness & Comfort
Our room was very clean and spacious. The bathroom, specifically the shower, was a bit small, aside from that we were happy with the accomodation.
Cyano Suites
Naxos

Beautiful new hotel with amazing sunset views. Wonderful breakfast!

Authenticity & Character
The views!
Location
Great location near the port with an amazing sunsets and view of the Temple of Apollo
Staff
Very helpful!
Cleanliness & Comfort
Spotless!
Herodion Hotel
Athens

Loved the Herodion! We had the pleasure of staying in the apartment with an incredible view of the Parthenon! Absolutely wonderful apartment! The rooftop bar and restaurant was excellent!

Authenticity & Character
Beautiful!
Location
Wonderful location across from the Acropolis and near many great restaurants.
Staff
Cleanliness & Comfort
Hotel Continental
Sorrento

Great location in Sorrento. The buffet breakfast was absolutely wonderful with a large selection to fit all dietary needs.

Authenticity & Character
The hotel is older, but has been recently renovated.
Location
The hotel is located within walking distance to many great restaurants, as well as Marina Grande and Marina Piccola.
Staff
Very helpful
Cleanliness & Comfort
Staff return in the evening to tidy up the room and leave you a little chocolate or candy!
Amadomus Luxury Suites Naples
Naples

Loved the hotel! Staff was wonderful, Giancarlo was very helpful and recommended two excellent restaurants.

Authenticity & Character
The hotel is located in an old building, but is renovated and spacious. The only issue I could find is once you get off the elevator you have to carry your luggage up a few marble stairs.
Location
Centrally located
Staff
Very helpful!
Cleanliness & Comfort
Very clean and spacious!
Activity Reviews
Historical Santorini Guided Tour
Historical Santorini Guided Tour
Santorini

Informative visit. We had previously visited Pompeii so it was interesting to discuss and compare the two civilizations.

Food tour in Naxos town
Food tour in Naxos town
Naxos

Fun evening with our food tour guide. At the start of the tour, I explained my dietary restrictions and they were able to accomodate me on short notice.

Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Pompeii

Very much enjoyed the Pompeii Tour. Our only criticism is that it should be longer as there is really so much to see and learn. After the tour, we visited Mount Vesuvius and climbed to the crater. We give the visit to the winery five stars--the wine and food were absolutely excellent!

Quality of Experience
Food
The food at the winery was outstanding
Guides, Drivers and Staff
Transport
Santorini Highlights with Wine
Santorini Highlights with Wine
Greece

We had a fun day on the small group Santorini Highlights Tour. I recommend taking this tour on your first full day in Santorini as it gives you a good overview of the island.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking Naxos Paths
Hiking Naxos Paths
Naxos

Fun day with our guide, George. Very informative!

Quality of Experience
Our guide was very cordial and informative. We enjoyed the insight into Greek culture.
Guides, Drivers and Staff
Transport
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Oct 04, 2023

Dear Diana,

I am really happy hearing that you enjoyed your trip and you loved each destination. Thank you for your kind words as also for your detailed feedback about the experiences you enjoyed. It is really important for the whole team to give you a unique overall experience. I will be glad to work with you in the future and organize another unique trip in different destinations of both countries!

Wish you happy and safe travels!

Kind regards,
Harris

A brilliant experience of Kenyan people, culture and wildlife.
Kenya | Sep 9 - Sep 25, 2023

Peter
Peter H.
United Kingdom | Reviewed on Oct 02, 2023
We all (4 of us) had a fantastic time in so many ways. Andrew, our driver was experienced and brilliant at getting us to the right places at the right time in the Kenyan National parks - he made a great holiday Excellent. We saw all the big 5 as well as a cheetah family, a lion pride doing a multiple hunt, and Wildebeest migration across the R Mara. Our favourite park was the Maasai Mara, and we loved visiting the Maji Moto Maasai Cultural camp and engaging with the Maasai culture and... Read more

We all (4 of us) had a fantastic time in so many ways. Andrew, our driver was experienced and brilliant at getting us to the right places at the right time in the Kenyan National parks - he made a great holiday Excellent. We saw all the big 5 as well as a cheetah family, a lion pride doing a multiple hunt, and Wildebeest migration across the R Mara. Our favourite park was the Maasai Mara, and we loved visiting the Maji Moto Maasai Cultural camp and engaging with the Maasai culture and school. In addition we had a great time in Nairobi at the Giraffe centre and David Sheldrick Wildlife Trust, as well as 3 museum visits to Karen Blixen, Nairobi Railway museum, and the National Museum, all of which were substantially enhanced by having personal guides showing us around. Finally we went by train to Mombasa and spent a few days relaxing at the beach and exploring Mombasa. The accommodation was generally good, with the Ashnil Mara Camp being the standout excellent - the staff were all so friendly and helpful and facilities and food excellent. The plans all worked well and had a marvellous balance in the 4 parks - Lake Nakuru, Maasai Mara, Lake Naivasha and Amboseli. Day after day, when we thought things couldn't get better - we would experience something even better! The one time we had a hiccup in the accommodation it was sorted out quickly and effectively. Thank you to Joseph and Andrew in particular.

Hotel Reviews
Muthu Nyali Beach Hotel & Spa

This has fairly recently been taken over by the Muthu group and is set up as a conference hotel. There were several large conferences taking place the first few days, which affected the busyness of the dining room at lunchtime adversely. Our rooms initially were sub-standard and in need of refurbishment. Showers and Aircon didn't work and decor was distinctively worn and shabby. However our complaints and kimkim representation produced significant upgrades to fully functioning rooms with sea views. There are two outdoor pools, a pool bar and access to the beach (public) which we enjoyed. However, the conference focus of the hotel means there is very little to help tourists in terms of available excursions or activities, or support for getting around Mombasa. This hotel has no currency exchange or cash facility, we needed to get ourselves to a local ATM. The food in the dining room was good quality, but on the Sunday the dining room closed as there were no conferences, and we had to order food in the cafe (which was very good - but less choice). The staff were generally friendly, but the management (while responsive to our complaints) are oriented to a conference clientele, not tourists. We organised our own visit to Mombasa and spent most of the rest of the time relaxing by the pool. There is a bar which is very dark and has a large sport TV display, and a cafe terrace overlooking the beach. Also a gym and spa.

Authenticity & Character
Much of the hotel rooms need refurbishment. Public rooms are functional
Location
Its on the beach, and close to Mombasa, but not set up for tourists.
Staff
Staff were polite and very responsive to complaints ....
Cleanliness & Comfort
decor and furnishings are somewhat tired. Beddings and towels were clean.
Lake Naivasha Country Club
Naivasha

A beautiful setting, with an old style lodge fronting onto the lake, with a huge lawn running down to the water. In the evening, the hippo family come out to graze the grass. During the day baboons play in the garden. The lodge has an early 20th Century country club vibe, but is slightly run down. Our tent/huts were very compact and the bathrooms were in need of upgrading. From 7pm to 6am guests have to be escorted by security because of the presence of the hippos, but that adds a certain charm to the site. The bird life and hippos (in the water during the day) make the setting very attractive, though the abandoned chalets on the waterfront add to the run down feel. The food in the dining room is excellent and the staff are friendly and attentive. Recently taken over by Muthu, so may get the conference centre make-over!

Authenticity & Character
Olde world feel, but somewhat neglected.
Location
Excellent site on the edge of the lake
Staff
Friendly and efficient.
Cleanliness & Comfort
Our rooms could have done with some updating and were very cramped.
Sentrim Amboseli

An open, quite large lodge just outside the National park. Elephant and giraffe could be seen around it, and a baby antelope was resting in the shade of our hut. The accommodation is quite spacious and well fitted out, with the outer walls of the hut being mosquito proofed. It was clean comfortable. The pool is pleasant and has a pool bar. The dining area and bar are open and give the place a very relaxing and pleasant environment. The buffet food was good with variety, as most of the hotels we stayed in. An enjoyable stay here for 2 nights. There is a balloon safari camp close by, so we were aware of the balloons being filled and fired up on the first morning, but it was not intrusive.

Authenticity & Character
Pleasant but fairly functional lodge.
Location
Outside the national park, but still quite close. No views, but an airy and spacious site with views to Kilimanjaro.
Staff
some seemed to be a bit new and confused about dining room protocols!!
Cleanliness & Comfort
Liked the mosquito nets in the tent/hut walls.
Maji Moto Maasai Cultural Camp
Maji Moto

An authentic experience of living with the Maasai people, who are very warm and welcoming. We were a little nervous when we arrived but we're made to feel fully at home and shown around everywhere. We loved the visit to the school and the village, and a real taste of the Maasai culture and community. We were welcomed into their lives and it was wonderful. The meals were all excellent, and particularly the evening meal, with the traditional entertainment afterwards. Though living in a Maasai hut, we felt very safe at all times, protected by the warriors from any wild life. In 24 hours we had made friends and experienced something of the life of the Maasai living at one with each other and with nature. I wouldn't have missed this experience for the world!

Authenticity & Character
Living in Maasai built huts and accommodation. Living like they live.
Location
Staff
They welcomed us as friends and family, and that is what we felt like all though the time we were there.
Cleanliness & Comfort
Lake Nakuru Lodge
Nakuru

A beautiful situation, with views down to the lake and the park, with the Rift Valley on the horizon. Accommodation was good with plenty of space and en suite facilities. A great dining room with good views of the lake. Friendly and helpful staff. A good pool. Comfortable. We enjoyed our time here.

Authenticity & Character
Good views and location
Location
Views to the lake and park and the rift Vally on the horizon
Staff
Friendly and supportive.
Cleanliness & Comfort
No problems here
Wildebeest Eco Camp
Langata, Nairobi

The tented accommodation was adequate, set in a pleasant environment. Food was fairly basic and lodge routines weren't explained very well - the evening meal is a communal meal at 7pm, and you need to be there at 7! Some staff were friendly, but we detected some tensions among the staff.

Ashnil Mara Camp
Maasai Mara

The best hotel we visited in Kenya. The rooms were spacious, well appointed and equipped. On chillier nights, we came back to find hot water bottles in our beds! Very friendly, discretely attentive and effective staff who obviously take a huge pride in their work and made us feel very welcome. Great views of the river and hippo, with antelope and other animals around the lodge grounds but not intrusive. Great facilities, including a fire pit in the bar in the evening. A convenient and inviting pool. Great meals (every time) and waiters to welcome you back each time we came in. At 5.30am on the morning we left, there was someone waiting to take our bags when we came out of our tent!! A delightful place to relax after a day on safari.

Authenticity & Character
The staff were genuinely friendly and went the extra mile to make our stay great.
Location
brilliant ambience, with sound effects at night and hippos in the river by day!
Staff
They quickly learnt our names and everyone was friendly
Cleanliness & Comfort
Bed was comfortable and the tent was fully equipped with everything we needed, including en suite facilities.
Activity Reviews
Amboseli National Park
Amboseli National Park
Amboseli National Park

Elephants having fun, elephants keeping cool, young and old. Incredible animals. And also plenty to reflect on with the changing nature of the park and climate change.

Lake Naivasha Boat Tour
Lake Naivasha Boat Tour
Kenya

WE enjoyed walking around with the animals - as a contrasting means fo transport!! Also the boat ride, with its sights of so many different s[ecies and the demonstration of the Fish Eagle swooping to catch its food! Incredible.

Maasai Mara Game Drives
Maasai Mara Game Drives
Masai Mara

These game drives, as described in the Reserve description above, were facilities by Andrew our driver. His experience and expertise enables us to enjoy and have the experiences we had. Thank you Andrew.

Guides, Drivers and Staff
His skill to get us close to the action and to find the action - Thank you Andrew.
Transport
And Andrew's skill in driving a 4x4 across such rough country.
Maasai Mara National Reserve
Maasai Mara National Reserve
Masai Mara

Our favourite Game park. Here we had some unique and special experiences. Seeing prides of lions close up, Cheetahs and their cubs, lion's hunting, Antelope and wildebeest in such large numbers, and then Wildebeest migrating across the R Mara. A wonderful God-given privilege.

Maji Moto Maasai Cultural Activities
Maji Moto Maasai Cultural Activities
Maji Moto

We found this a really moving experience, to be welcomed and included in the family of the Maasai culture. See the Hotel review.

Lake Nakuru National Park Game Drive
Lake Nakuru National Park Game Drive
Nakuru

A wealth of natural birds and animals in their own environment. A privilege to witness these - particularly the Rhinos. In addition to lions, Giraffe, Antelope, Zebra and Warthogs, we also saw a Leopard! Such and abundance of nature in all its forms - and so many birds!!

The Nairobi Railway Museum
The Nairobi Railway Museum
Kenya

A gem of a museum, that also came alive as our guide explained the history and significance of the different artifacts. It has a unique collection of locomotives and the history of the building of the railway is a key to understanding something of the development of Kenay over the last century. A fantastic experience, not simply for railway enthusiasts but also those kenn to understand a bit more of the history of Kenya.

Karen Blixen Museum
Karen Blixen Museum
Nairobi

We had a guide around the museum which was brilliant as it gave us real insights into what we were looking at. This museum starts to paint the picture of part of the history of Kenya and how people have contributed towards that history. I hadn't realised that coffee doesn't grow well at the altitude of Nairobi!!

 Giraffe Center
Giraffe Center
Kenya

Being able to get close to Giraffe is a privilege, as well as to feed them and find out about the work of the centre. The interaction with the giraffes is fascinating.

David Sheldrick Wildlife Trust
David Sheldrick Wildlife Trust
Kenya

Amazing privilege to watch orphaned elephants being fed! Informative background information about elephants and the work of the Trust. Lots of "Aah' moments

Nairobi National Museum
Nairobi National Museum
Kenya

A guided tour of some of the history of Kenya that is so fascinating. It combines some of the human history with the rich natural history.

Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Oct 12, 2023
Thanks for sharing your thoughts on your travel experience with us, it was my pleasure to do everything possible to be sure your travels were enjoyable and memorable. We’ll pass along your good thoughts to Andrew, who definitely makes magic happen on safari! We’re also happy to hear that Maji Moto was a high point of your trip, to experience a real connection to the Maasai people of Kenya, and that the wide variety of activities made for a great journey. We will also take to heart the... Read more

Thanks for sharing your thoughts on your travel experience with us, it was my pleasure to do everything possible to be sure your travels were enjoyable and memorable. We’ll pass along your good thoughts to Andrew, who definitely makes magic happen on safari!

We’re also happy to hear that Maji Moto was a high point of your trip, to experience a real connection to the Maasai people of Kenya, and that the wide variety of activities made for a great journey. We will also take to heart the feedback you provided on some of the lodging, as we are always working with our partners to ensure the best accommodations.

It was a pleasure to work with you and we appreciate your trusting us with your trip plan. We hope to see you again in the near future with more trips to East Africa (Tanzania, Uganda or Rwanda) or any other part of the world!

Best wishes for your future travel journeys.

Ashe oleng (Many Thanks in Maasai language)
Joseph

Tina was incredible from start to finish. She...
Croatia | Sep 13 - Sep 17, 2023

J
Jordan S.
San Rafael, CA | Reviewed on Oct 02, 2023
Tina was incredible from start to finish. She was responsive, informative, and provided us helpful, honest insight which we relied for our fabulous trip to Dubrovnik, Croatia. Before we departed, she answered each and every question we had. While we were in route and on our trip, she was available to us at all hours, so that we could ask more questions, or make any changes to the itinerary. Our trip to Croatia was the first time we used KimKim and we could not have asked for a better local... Read more

Tina was incredible from start to finish. She was responsive, informative, and provided us helpful, honest insight which we relied for our fabulous trip to Dubrovnik, Croatia. Before we departed, she answered each and every question we had. While we were in route and on our trip, she was available to us at all hours, so that we could ask more questions, or make any changes to the itinerary. Our trip to Croatia was the first time we used KimKim and we could not have asked for a better local specialist than Tina. We highly recommend her and thank her!

Hotel Review
Hotel Bellevue Dubrovnik
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on Oct 03, 2023

Thank you so much for your kind words, Jordan, and thank you for the 5 star - I really appreciate you taking the time to write me a review.
From the beginning it was pleasant and easy to communicate with you and I am happy that Dubrovnik met your expectations.
If you ever consider Croatia again, you know where to find us.
I hope the return to reality went well. :)

10/10 - Highly Recommended
Greece | Sep 3 - Sep 12, 2023

Alisa
Alisa P.
Nicetown-Tioga, PA | Reviewed on Oct 02, 2023
Rebecca (and her team at GrecianLux) was an absolutely amazing person to work with in making our honeymoon to Greece everything we wanted and more. She was super responsive any time we had questions during the planning process and made sure to provide us with helpful tips that made the trip go so smoothly. And she stayed super responsive throughout the trip. When we missed our driver at the Athens airport, Rebecca had a new driver to us in 3 minutes. And the few times we wanted to make last... Read more

Rebecca (and her team at GrecianLux) was an absolutely amazing person to work with in making our honeymoon to Greece everything we wanted and more. She was super responsive any time we had questions during the planning process and made sure to provide us with helpful tips that made the trip go so smoothly. And she stayed super responsive throughout the trip. When we missed our driver at the Athens airport, Rebecca had a new driver to us in 3 minutes. And the few times we wanted to make last minute changes to reservations, Rebecca and her team were incredible with making sure there were no issues at all. We will definitely be planning our next trip to Greece with Rebecca and Grecian Lux. 10/10, highly recommend.

Activity Review
Santorini - Walk, Drink, Eat Sunset Small Group Tour
Santorini - Walk, Drink, Eat Sunset Small Group Tour
Santorini

This was one of the best walking tours we have ever done. Gus was so much fun, had tons of really interesting history about the island and culture, and showed us amazing food throughout. If you are going to Santorini, this tour is an absolute must.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Oct 05, 2023

Dear Alisa,
Thank you so much for your awesome review !
The pleasure was all mine, to have worked with you on your trip planning and we’re so happy you loved your experience here in Greece.
We take pride in the quality of our services and we are so glad to have met your expectations and to hear that we hit the mark for you and that we managed to show you a great time on your honeymoon trip.
Can’t wait to have you back for your next trip to Greece !
Until then, take care!
Rebecca and the GrecianLux Team

Unforgettable trip to Portugal
Portugal | Sep 23 - Sep 30, 2023

Stephanie
Stephanie N.
Huntington Beach, CA | Reviewed on Oct 02, 2023
Carmen thinks of everything when she arrange our trip to Portugal. We especially love the private trip to Sintra and the Douro Valley. The lunch at the winery is exceptional and we so glad we get to experience the hospitality. Every activity was wonderful and we enjoyed our time in Portugal. Highly recommend Carmen and the Kimkim team for your planning to Portugal. Read more

Carmen thinks of everything when she arrange our trip to Portugal. We especially love the private trip to Sintra and the Douro Valley. The lunch at the winery is exceptional and we so glad we get to experience the hospitality. Every activity was wonderful and we enjoyed our time in Portugal. Highly recommend Carmen and the Kimkim team for your planning to Portugal.

Activity Reviews
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

What can I say about Paulo? He make our trip to Sinatra exceptional. He thinks of everything and let us throughly enjoy our day with visiting the most beautiful places and recommend exceptional food. We are very thankful to have Paulo as our guide and highly recommended him to our friends and family.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

The farm to table lunch at the winery is excellent. We really had the best food wine experience. The host is amazing and the food is so delicious.

Quality of Experience
Guides, Drivers and Staff
Transport
Fernando is very knowledgeable and friendly. He really great and our conversation help us learned more about wine and the Douro valley region
Hands-On Cooking Class with a Local Chef
Hands-On Cooking Class with a Local Chef
Porto

Victor is wonderful and we learned a few tricks in cooking that we definitely used in cooking at home. Excellent activity.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Carmen Herranz
Carmen
Carmen Herranz
Local specialist in Madrid, Spain | Replied on Nov 25, 2023

Hi Stephanie & Benjamin!

I am so happy to receive your detailed review! All your kind words are much appreciated, and I will forward this praises to all the guides and organizers that we work alongside, so they keep up the great work. Victor will be very glad if you continue experimenting at home with Portuguese cuisine!

It was my pleasure working with you, so kind and enthusiastic travelers.

I wish you can visit us in the future to discover new destinations, such as the North of Spain, the spanish Islands, the Azores or Morocco. I will be pleased to help :)

Warmest regards,
Carmen

Amazing trip to France!
France | Sep 15 - Sep 22, 2023

K
Kim M.
Minerva, NY | Reviewed on Oct 02, 2023
Amazing trip to France! Very pleased with Amandine in helping us plan our excursions etc. The itinerary was great. We did have one hiccup (completely our fault) and we ended up missing a train bringing us back to Paris from Bayeux. Within 5-10 mins we had new train tickets in our email and an updated itinerary once getting back into Paris. The communication from KimKim was outstanding during this stressful time of our trip. Cannot say enough how wonderful it was to have everything taken... Read more

Amazing trip to France! Very pleased with Amandine in helping us plan our excursions etc. The itinerary was great. We did have one hiccup (completely our fault) and we ended up missing a train bringing us back to Paris from Bayeux. Within 5-10 mins we had new train tickets in our email and an updated itinerary once getting back into Paris. The communication from KimKim was outstanding during this stressful time of our trip. Cannot say enough how wonderful it was to have everything taken care of due to our error. Hotels were fabulous, tours were nice and small which we like. We didn't have anymore than 6 people on any given tour with most less than that. We will continue to use KimKim for our yearly International trip! Thanks so much.

Activity Reviews
Louvre Museum in Paris: entrance tickets & audioguides
Louvre Museum in Paris: entrance tickets & audioguides
Paris
Tour : U.S beaches
Tour : U.S beaches
Bayeux
Mont Saint Michel Shared Full Day Trip
Mont Saint Michel Shared Full Day Trip
Bayeux
Palace of Versailles Day Trip with Audio Guide
Palace of Versailles Day Trip with Audio Guide
Paris
Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris
Hop On Hop Off tickets - 24 hours ticket
Hop On Hop Off tickets - 24 hours ticket
Paris
Eiffel Tower Summit Tickets
Eiffel Tower Summit Tickets
Paris
Visit the Loire Valley!
Visit the Loire Valley!
Paris
Wine and Cheese Tasting
Wine and Cheese Tasting
Paris
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Oct 03, 2023

Thank you so much Kim for your feedback :)
I'm glad you enjoyed your trip and the small group activities.
What an epic return journey to Paris it was! Thankfully, everything is back to normal!
I wish you all the best, take care.
Amandine

We had the absolute best trip to Morocco than...
Morocco | Sep 20 - Sep 25, 2023

Chris
Chris C.
Suwanee, GA | Reviewed on Oct 02, 2023
We had the absolute best trip to Morocco thanks to Hassan and team. The planning was perfect, the itinerary was exactly what we were looking for, the communication from Hassan and our drivers and guides was seamless. We had some last minute changes on our side but the team was very flexible and accommodating and everything was still always on time and efficient and we greatly appreciated all the education and history the team provided us throughout our stay. Thank you so much to Hassan... Read more

We had the absolute best trip to Morocco thanks to Hassan and team. The planning was perfect, the itinerary was exactly what we were looking for, the communication from Hassan and our drivers and guides was seamless. We had some last minute changes on our side but the team was very flexible and accommodating and everything was still always on time and efficient and we greatly appreciated all the education and history the team provided us throughout our stay.

Thank you so much to Hassan and his team for the perfect trip. We’d highly recommend to anyone who want to truly get a personalized and educational experience in Morocco!

Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Oct 02, 2023

Dear Chris,

We consider ourselves fortunate to have had the opportunity to assist you during your recent visit to Morocco, our team at Under Moroccan Sun takes great pride in creating seamless and memorable experiences for travelers like you!

Thank you so much for taking the time to leave such a glowing review.

Kind regards,
Hassan

The trip in Spain was fantastic.
Spain | Sep 9 - Sep 25, 2023

P
Pär G.
Sweden | Reviewed on Oct 02, 2023

The trip in Spain was fantastic. Very well organized. Everything went very smooth.
One thing that perhaps was not to our satisfaction was the guide in Barcelona. She did not meet the standard of the other guides who were excellent.
Also your help and support Dalia under the trip was highly appreciated.
We would be happy yo engage kimkim again in any trip in the future and also happy to recommend you/kimkim to our friends.

With kind regards
Pär and Anita Gellerfors

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Oct 04, 2023

Thank you Pär for your kind review! I am happy that you enjoyed yourselves and the grand majority of the trip. I really appreciate it. I also appreciate the feedback about the guide in Barcelona and will look into it.
It was amazing getting to know you all and should you ever want to plan something again, it would be my pleasure to help.
Thanks & kind regards,
Dalia

Vietnam / Cambodia excellence
Vietnam | Sep 20 - Oct 1, 2023

DAVID
DAVID C.
Australia | Reviewed on Oct 02, 2023
Hien did an amazing job coordinating our first trip to Vietnam and Cambodia. She was very patient and accommodating initially as we worked through 6 different itinerary options before finally locking one down. Our 11 day itinerary included Hanoi, Halong Bay, Ho Chi Min city and then Siem Reap and Angkor Wat.
Hien organised everything and having drivers organised made everything easy.
This was my first experience using the KimKim platform and I know that I’ll use it again as this...
Read more

Hien did an amazing job coordinating our first trip to Vietnam and Cambodia. She was very patient and accommodating initially as we worked through 6 different itinerary options before finally locking one down. Our 11 day itinerary included Hanoi, Halong Bay, Ho Chi Min city and then Siem Reap and Angkor Wat.
Hien organised everything and having drivers organised made everything easy.
This was my first experience using the KimKim platform and I know that I’ll use it again as this experience was awesome.
I’d definitely recommend using Hien to organise a South East Asian adventure.

Hotel Reviews
La Pandora Cruises
Hai Phong

Excellent 1 night stay with 2 days. The service, rooms, food and all activities were first class.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dal Vostro Hotel & Spa
Hanoi

Excellent and central in Hanoi. Great service from the whole team. Hospitality outstanding

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day trip to Ninh Binh (Hoa Lu & Trang An & Mua cave)
Day trip to Ninh Binh (Hoa Lu & Trang An & Mua cave)
Vietnam

Great tour guide, informative and Ninh Binh is beautiful. A great day trip from Hanoi. Beware the climb to the top of the mountain - not for the height hearted but well worth it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City tour - Joint in tour
Hanoi City tour - Joint in tour
Hanoi

A great way to get an overview of Hanoi and the key history of Vietnam. Your was well organised, comfortable transport and informative tour guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Street Food Walking Tour
Hanoi Street Food Walking Tour
Hanoi

Jade was our guide and took us through a bunch of culinary highlights with different types of street food. Excellent

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Oct 03, 2023

Dear David,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia.

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.

With my best regards,
Hien

Family Fun Exploring Colombia!
Colombia | Aug 12 - Aug 26, 2023

Erin
Erin K.
Canada | Reviewed on Oct 02, 2023
We worked with Michael through Kim Kim to plan a 15 day trip to Colombia with our family and we had a wonderful time! As we were travelling with three young kids (all 6 and under) we found Michael to be very receptive and attentive to modifying our itinerary as needed to make our travels as smooth as possible. He planned an excellent trip allowing us to hit many highlights including Solento and the Corcora Valley, Medellin and Guatape, Tayrona, Minca, Cartagena, and Isla Murcura! We... Read more

We worked with Michael through Kim Kim to plan a 15 day trip to Colombia with our family and we had a wonderful time! As we were travelling with three young kids (all 6 and under) we found Michael to be very receptive and attentive to modifying our itinerary as needed to make our travels as smooth as possible. He planned an excellent trip allowing us to hit many highlights including Solento and the Corcora Valley, Medellin and Guatape, Tayrona, Minca, Cartagena, and Isla Murcura! We appreciated his honest advice for locations to arrange booked tours (as this is not something we usually do). The guides we had were fabulous and very helpful to have as we found English was often quite limited. Jose, Andreas, Rosa and Fabiola were wonderful to meet and very warm and welcoming. We had very smooth transportation and Michael went above and beyond to arrange to carseats for the kids which are very hard to find in Colombia. Our accommodations were comfortable and often very spacious for a family of 5! Another highlight for the very end of our trip was a communal meal in Bogota with 321 Colombia where we had a delicious dining experience to try an array of local dishes. Throughout our trip Michael was always available and helpful and able to answer questions which came up! This was our second experience travelling with Kim Kim and we were very impressed again!

Hotel Review
Sites
Medellin

We only stayed two nights but this was our favourite hotel in Columbia! It has a beautiful lobby that makes you feel like you are in a library, refreshing drinks for the hot weather, spacious and comfortable rooms, complementary laundry and a rooftop pool! Would highly recommend!

Authenticity & Character
Freshly renovated but still has character and charm
Location
Staff
Cleanliness & Comfort
Activity Review
Filandia, Salento and Valle del Cocora
Filandia, Salento and Valle del Cocora
Colombia

Beatiful and family friendly hike through Valle del Corcora. One of the highlights on the trip for sure!

Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 18, 2024
Dear Erin & Dan,
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful time and that we could make your journey with your kids as smooth as possible.
It sounds like you had an amazing adventure, exploring various highlights of Colombia from Salento and the Corcora Valley to Medellin, Guatape, Tayrona, Minca, Cartagena, and Isla Murcura. We're glad that you found our advice helpful in arranging tours and that our guides were able to enhance your experience....
Read more

Dear Erin & Dan,
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful time and that we could make your journey with your kids as smooth as possible.
It sounds like you had an amazing adventure, exploring various highlights of Colombia from Salento and the Corcora Valley to Medellin, Guatape, Tayrona, Minca, Cartagena, and Isla Murcura. We're glad that you found our advice helpful in arranging tours and that our guides were able to enhance your experience. We're also delighted to hear that you enjoyed our surprise, the communal meal in Bogota with 321 Colombia, trying local dishes - their team is really great!

We hope you have created lasting memories in Colombia, and we look forward to helping you plan more adventures in the future! Please let us know as soon as you are planning your next trip to Colombia.
Warm regards,
Michael & the Chaska Tours Team

Gaby is very attentive and really good at her...
Galapagos Islands | Sep 20 - Oct 1, 2023

Gigi
Gigi Z.
Jollyville, TX | Reviewed on Oct 02, 2023
Gaby is very attentive and really good at her job! The Galapagos was an amazing adventure. Read more

Gaby is very attentive and really good at her job! The Galapagos was an amazing adventure.

Hotel Reviews
Terra Andina Mansion Colonial
Cusco

A great walkable location that is just off the beaten path to be quiet, but still very close to experience Cusco Perú. The only hesitation I have with my recommendation is that it is very easy to hear everything from the room that is going on in the hotel especially if you’re on the first floor by where breakfast is served, it can be noisy. The staff is amazing, the room is clean, the hot water works well. I would recommend this place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito

it’s a nice hotel and extremely convenient to the airport

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Posada del Mar
Santa Cruz

this is a great little hotel just off the beaten path, but close enough to be very walkable. The rooftop patio has an amazing view of the marina. There are balconies on the rooms which are really nice. The hot water works well. I would highly recommend this place

Authenticity & Character
Location
Staff
The staff is incredible!
Cleanliness & Comfort
Hotel Cally Galapagos
Puerto Villamil

this hotel is amazing! The breakfast in the morning is spectacular, the best I had in the entire trip that I took to Galápagos Islands. The air conditioner worked great, the hot water worked well, the location is very walkable, but just off the beaten path to be quiet and peaceful. I highly recommend this place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de Nelly
Puerto Baquerizo Moreno

The only reason I was able to give this hotel at three is because it’s close to the pier and the breakfast was pretty good. The air conditioner did not work, and the hot water was inconsistent. I had to change rooms in order to get an air conditioner that function properly. The owners are lovely. It just seems that the place needs some renovation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Oct 02, 2023

Hello Dear Gigi,
Thank you so much for your review, it means a lot to us, it lets us be able to keep providing high-quality service as Trip advisors, it was my pleasure to create this Journey for you and to reach your expectations of this adventure in The Galapagos Islands and Peru, we will be very happy to have you back soon!
Warm hugs from Quito Gigi,
Lucia Gaby

A memorable trip to Morocco
Morocco | Sep 16 - Sep 25, 2023

Arshad
Arshad S.
Brighton, NY | Reviewed on Oct 02, 2023
We recently came back from an amazing 10 days tour of the beautiful country Morocco from Sep 16 – 25, 2023. This was a get-together of 44 classmates who came from various countries including, USA, UK, Pakistan, Malaysia, Saudi Arabia and Canada.
All the arrangements made by the tour company, Original Travels, were simply outstanding. Their services were prompt and professional and courteous. The tour guides provided by the company were highly knowledgeable about the geography, history and...
Read more

We recently came back from an amazing 10 days tour of the beautiful country Morocco from Sep 16 – 25, 2023. This was a get-together of 44 classmates who came from various countries including, USA, UK, Pakistan, Malaysia, Saudi Arabia and Canada.
All the arrangements made by the tour company, Original Travels, were simply outstanding. Their services were prompt and professional and courteous. The tour guides provided by the company were highly knowledgeable about the geography, history and culture of Morocco. They were polite and extremely helpful.
The tour company’s operations Manager Said and tour guides Noureddin and Ayoub who accompanied us during the entire tour always catered to our demands and looked after every legitimate request. They truly went the extra mile with a smile.
I would highly recommend Original Travels and Kimkim to all of my friends and family in Canada who might be interested in visiting Morocco in future.

Hotel Review
Hilton Garden Inn Tanger City Centre
Tangier

Great location. Excellent service.

Authenticity & Character
Location
Located close to many amenities and the waterfront.
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 02, 2023
Hi Arshad, Thank you for sharing your wonderful experience of your recent 10-day tour of Morocco with Original Travels. It's heartwarming to hear about your fantastic journey through this beautiful country. Your praise for the knowledgeable tour guides is highly commendable. Understanding the geography, history, and culture of a destination can truly enhance the travel experience, and it's clear that Noureddin and Ayoub excelled in this regard. Their politeness and willingness to assist... Read more

Hi Arshad,

Thank you for sharing your wonderful experience of your recent 10-day tour of Morocco with Original Travels. It's heartwarming to hear about your fantastic journey through this beautiful country.

Your praise for the knowledgeable tour guides is highly commendable. Understanding the geography, history, and culture of a destination can truly enhance the travel experience, and it's clear that Noureddin and Ayoub excelled in this regard. Their politeness and willingness to assist surely contributed to the overall positive atmosphere of the trip.

Once again, thank you for sharing your glowing review. It's reviews like yours that help others make informed decisions when planning their own adventures. We hope your Moroccan memories continue to bring you joy, and we look forward to assisting you with any future travel plans.

Warm regards,
Abdel

Once in a Lifetime Trip
Iceland | Sep 22 - Sep 29, 2023

Julie
Julie H.
Elmhurst, NY | Reviewed on Oct 01, 2023
Eric gave us the perfect adventure! He understood our needs and budget and was able to accommodate everything. He selected memorable excursions - we were able to see whales, dolphins, and seals in the wild; hike among gorgeous waterfalls and dramatic scenery; and we saw the Northern Lights. Our accommodations (at Hotel Odinsve in Reykjavik and Fosshotel Nupar in Kirkjubaejarklauster) were cute and comfortable. We particularly enjoyed the breakfast offering at Hotel Odinsve and the view from... Read more

Eric gave us the perfect adventure! He understood our needs and budget and was able to accommodate everything. He selected memorable excursions - we were able to see whales, dolphins, and seals in the wild; hike among gorgeous waterfalls and dramatic scenery; and we saw the Northern Lights. Our accommodations (at Hotel Odinsve in Reykjavik and Fosshotel Nupar in Kirkjubaejarklauster) were cute and comfortable. We particularly enjoyed the breakfast offering at Hotel Odinsve and the view from our giant window at Fosshotel. We cannot thank Eric and KimKim enough for the fantastic trip. We will certainly look to KimKim in the future for help with more trips and will recommend both Eric and KimKim to all our family and friends.

Thanks a million!

Activity Reviews
Blue Lagoon
Iceland

Truly unbeatable after a week of hiking and exploring to lie in a warm, peaceful natural spring with a face mask and a drink.

Quality of Experience
I could just feel the stress and tension melting away.
Guides, Drivers and Staff
Transport
Northern Lights Hunt Super Jeep Tour
Northern Lights Hunt Super Jeep Tour
Iceland

Oh my gosh, we saw the lights!!!!!

Quality of Experience
You can't ask for anything more than getting to see the sky light up.
Guides, Drivers and Staff
Our driver/guide was hilarious...and provided us with Brennevin shots to keep us warm. A uniquely Icelandic experience!
Transport
The bus was easy to find and our guide was super helpful.
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

This was possibly the biggest highlight of the trip. The lagoon was gorgeous and we were *this close* to the most adorable seals in the wild!

Quality of Experience
Adorable wild seals! Magnificent glaciers! Amazing, blue icebergs!
Guides, Drivers and Staff
Our boat captain was hilarious and incredibly knowledgeable. We learned so much about wildlife, global warming, and ice formation.
Transport
We drove straight to the lagoon and it was super easy to find.
The Secret Lagoon
The Secret Lagoon
Iceland

This was our first experience in a natural spring, and it was so neat!

Faxaflói Bay Whale Watching Excursion
Faxaflói Bay Whale Watching Excursion
Reykjavík

We saw a pod of dolphins, a loan porpoise, three Minke whales, and a number of beautiful sea birds. Our guide was entertaining and knowledgeable, and instructions and directions were clear and understandable.

Quality of Experience
Guides, Drivers and Staff
Our guide was very good at directing us to look where animals were popping up
Transport
The walk to the harbor was not difficult, and the boat itself was pretty great! It had a little indoor saloon with various sorts of beverages and snacks.
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 02, 2023

Julie, thank you so so much for your kind words and for sharing pictures of your experience, this means the world to us and your feedback is invaluable. What beautiful pictures and memories you must have created with Paula during this trip! Thank you too for spreading the word about us, I hope we'll be able to create an unforgettable trip for your friends or family one day. My best wishes to you!

Èric

Amazing experience traveling in Guatemala
Guatemala | Sep 23 - Sep 30, 2023

Saqib
Saqib R.
Mount Laurel, NJ | Reviewed on Oct 01, 2023
We had a great experience with the team at Columbus Guatemala Travel. It was our first time in Guatemala and Catherina helped draw up an excellent itinerary for us. This included Chichicastenango, Lake Atitlan, Antigua, and Acatenango volcano. They were very flexible to our interests and we got to learn about the culture and traditions, see and experience the sights, have some outdoor adventures, and relax and enjoy the hospitality. Esteban did an amazing job as our guide and really made... Read more

We had a great experience with the team at Columbus Guatemala Travel. It was our first time in Guatemala and Catherina helped draw up an excellent itinerary for us. This included Chichicastenango, Lake Atitlan, Antigua, and Acatenango volcano. They were very flexible to our interests and we got to learn about the culture and traditions, see and experience the sights, have some outdoor adventures, and relax and enjoy the hospitality.

Esteban did an amazing job as our guide and really made the trip even more outstanding. He was patient, enthusiastic, hospitable, knowledgeable, and flexible.

Logistically everything went according to plan and we didn’t have any missteps or hiccups. Yet we also had a fair amount of free time, flexibility, and optional activities that we made the best of. The team were all super-friendly and hospitable, and the WhatsApp chat group kept us all in touch at all times if we needed something.

Overall, we had an excellent trip and were very impressed by this beautiful country. Our eyes were opened to a new culture. The sights, the sounds, the food, and most importantly the compañeros along the way made this experience very memorable for us. I highly recommend you consider them if you are looking at Guatemala as a travel destination. Buen chilero :)

Hotel Review
Homestay in Chichicastenanago, Casa Diego Ignacio, EN.
Chichicastenango

This was a really nice place to stay. It is pretty spartan, but was clean, safe, food was excellent, hosts were very friendly, and walking distance to the center of Chichicastenango. Had some issues with dogs barking at night, but room otherwise comfortable. Consider this if you are looking for an authentic Mayan highland experience near the bi-weekly market that takes place here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Acatenango Overnight Group Activity
Acatenango Overnight Group Activity
Guatemala

Ok - this is a punishing climb unless you are exceptionally fit. It’s not technically difficult (no special gear needed other than shoes and a hiking pole perhaps), but is an almost continuous climb for five miles starting at 8,000 feet elevation. If you are young(ish) and healthy, you will eventually get to the base camp. But if you aren’t, seriously consider training for this unless you are already reasonably fit. And read all the reviews and tips (like about how to dress in layers, be prepared for rain, etc - it’s all true). That said, the views at the top are phenomenal. Fuego is erupting almost every 5-10 minutes and puts on quite a show. We stayed at a cabin that was enclosed but allowed great views from inside. Probably a once in a lifetime experience for most of us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walk Antigua Like a Local
Walk Antigua Like a Local
Antigua

Great tour. Esteban did a great job showing us around. Saw the main sights, went to some interesting places I would not have thought to visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Villages Around Lake Atitlán by Bike
Villages Around Lake Atitlán by Bike
Guatemala

I don’t bike a lot, but it was one of the best bike tours I’ve done. A bit challenging with the hills. Picturesque. Nice towns to stop in along the way. Great road condition. Not a lot of traffic to deal with.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking in Lake Atitlán
Kayaking in Lake Atitlán
Guatemala

This was a lot of fun. Easy to get to, just hopped in and set out. Worth doing if you are in Panajachel

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Chichicastenango Mayan Market
Visit Chichicastenango Mayan Market
Guatemala

It’s definitely a spectacle to witness. And has been going on for hundreds of years, so worth visiting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Oct 11, 2023
My dear Saqib, What an overwhelming feeling comes over me when reading your experience. I really enjoy and love knowing from your words that this was a once in a lifetime memory. The entire team is full of gratitude and admiration, they really made everything seem fun and easier than it was. Our greatest mission is to continue to have friends like you who travel around the world experiencing rich, authentic cultures while supporting communities and we are committed to exceeding your... Read more

My dear Saqib,

What an overwhelming feeling comes over me when reading your experience. I really enjoy and love knowing from your words that this was a once in a lifetime memory. The entire team is full of gratitude and admiration, they really made everything seem fun and easier than it was.

Our greatest mission is to continue to have friends like you who travel around the world experiencing rich, authentic cultures while supporting communities and we are committed to exceeding your expectations as we make this collective passion a reality thank you very much for valuing it.

Esteban is extremely happy to have met you and we are more than ready for our next adventure maybe to Belize, Costa Rica or El Salvador with friends or family, always keep in mind we will be friends from now on.

Memorable trip through northern Spain
Spain | Sep 9 - Sep 25, 2023

Leonard
Leonard B.
Fredericksburg, TX | Reviewed on Oct 01, 2023
Dalia organized a memorable itinerary through northern Spain for us (USA) and our friends (Sweden). Throughout the entire process of considering, revising, and eventually confirming our trip, Dalia was always responsive and knowledgeable. She listened carefully to our interests and expectations and offered advice concerning the details. Her work for us included scheduling domestic (Spanish) airlines, auto rental, transfers, hotels, guides, and admission tickets when appropriate. During... Read more

Dalia organized a memorable itinerary through northern Spain for us (USA) and our friends (Sweden). Throughout the entire process of considering, revising, and eventually confirming our trip, Dalia was always responsive and knowledgeable. She listened carefully to our interests and expectations and offered advice concerning the details. Her work for us included scheduling domestic (Spanish) airlines, auto rental, transfers, hotels, guides, and admission tickets when appropriate. During our journey, Dalia continuously updated our itinerary using WhatsApp and Unmapped as starting times, guides, and and other changes occurred. On the rare occasions that we needed her, Dalia was always available by phone and text.

Ours was a self-drive exploration of northern Spain over 2 1/2 weeks from Santiago de Compostelo to Barcelona. We stayed three nights in Santiago de Compostelo, Oviedo, Bilbao, San Sebastian and five nights in Barcelona. The Spanish 3 star hotels Dalia arranged for us were all excellent; three of them were spectacular (Hotel Altair in Santiago de Compostelo, Hotel Mira in Bilbao, and Hotel Niza in San Sebastian). Our hotels in Oviedo (Fruela) and Barcelona (Europark) were also quite good as well as very convenient. In each, the staff exceeded our expectations including front desk, housekeeping, breadfast services.

For each city we visited, Dalia arranged guides to allow us to better see and understand the major attractions. All were excellent. Specifically, each guide spoke English very well and were both enthusiastic and extremely knowledgeable. Particularly, we wish to recognize Cristina in Santiago de Compostelo (city tour), Isabel (Rias Baixas tour), Alexendra (Oviedo city tour), Sergio (Bilbao city and Guggenheim tour), Jose (Bilbao pintxos tour), Angel (Riojas tour), Edurne (San Sebastian city and pintxos tour), Dolors (Barcelona Gaudi tour), Jordi (Barcelona Penedes and Montserrat, Barcelona (Old city and Picasso museum), and Connie (Dali highlights in Figueres, Cadaques, and Port Lligat).

If one were to try to get to know each of the cities we visited, one could easily spend a week or two in each. Regrettably, that type of trip is not possible for us. The alternative is to stay 3-5 nights in each city and focus on both the sights and experiences most meaningful to us. Having professional guides adds tremendous value to our enjoyment and understanding and in addition, greatly expedites the process. Guides organize drivers and taxis, procure tickets, facilitate entrance to venues, and share their vast knowledge of history, culture, architecture, art, language, food, customs, and traditions. Our guides during our trip were also engaging, personable, responsive, and exceedingly well versed in their particular area of expertise.

The four of us greatly enjoyed our time together and the journey through northern Spain. Our entire trip was seamless, all due to Dalia's excellent planning. We will definitely recommend and call upon her for future travel in Spain.

Activity Reviews
Drive along the Spanish Basque Coast: {{start_location}} to {{end_location}} - No guide
Drive along the Spanish Basque Coast: {{start_location}} to {{end_location}} - No guide
Spain

The northern coast of Spain from Bilbao to San Sebastian is spectacular with a modern highway twisting around mountains, through tunnels, and over viaducts with great vistas of the Bay of Biscay at every turn. We were particularly interested in going to Guernica and San Juan de Gaztelugatxe. Guernica, now famous because of Picasso's poignant painting, is the Basque town that the fascists bombed during the Spanish Civil War. This war crime perpetrated by Franco with the help of Nazi Germany purposely targeted a market day full of civilians in an unfortified town. The Peace Museum is a solemn plea for peace among all the people of the world. A large outdoor mosaic of Picasso's painting is a must see in the old town. The traditional Basque Restaurante Bolina El Viejo is a must, full of local families, with wonderful local wines and a menu specializing in sea food.

Quality of Experience
An important reminder of the horrors of war, the devastation, death and anguish it causes.
La Rioja Alavesa private wine tour
La Rioja Alavesa private wine tour
Bilbao

Riojas is one of the world's great wine producing areas, home to the famous tintos of Spain. This dry rocky region south of the mountains that separate this southern Basque country from the cities of Bilbao and San Sebastian has a terroir perfect for the traditional tempranillo, macabeo, and graciono grapes. Our guide, Angel, really knows his away around the region and the wineries. Our favorite wines were from Luis Canas in Araba where we tasted several blends of differing vintage, all excellent. The tour included the spectacular medieval town, Laguardia, residing on the top of a high hill overlooking a sea of grapes in cultivation. Angel also took us to see Richard Gehry's (Guggenheim architect) architecturally splendid Marques de Riscal winery.

Quality of Experience
Food
Guides, Drivers and Staff
Angel is a superb guide and traveling companion. We discussed wines, history, politics....fabulous.
Transport
Pintxo tasting paired with Spanish wines in Bilbao
Pintxo tasting paired with Spanish wines in Bilbao
Bilbao

We met our guide, Jose, at 7, rather early for Bilbao, but for us, the perfect time to begin our pintxos tour of the old town. Most of the Pintxos Bars we visited were in Plaza Nueva, a grand square surrounded by picturesque apartments and the home of some of the city's great food. Each of the establishments take pride in a particular style and ingredients of this seemingly infinite kaleidoscope of savory and sweet small plates. Typically, you take what you want from the beautifully curated displays and pay by the number of toothpicks left on your plate. Start with Basque country Txokoli, a slightly sparkling regional white wine and move up to fruity dry tintos from the Riojas wine region. Favorite tintxos include pulpo (octopus), anchovies, shrimp, and vegetables such as aubergine, tomatoes, peppers and olives.

Quality of Experience
Food
Guides, Drivers and Staff
Bilbao private city tour with Guiggenheim
Bilbao private city tour with Guiggenheim
Spain

Bilbao is more than the Guggenheim, but the Guggenheim is more spectacular that can be imagined. This spectacular building of soaring curvelinear architecture is a world class piece of art itself. The collection including Richard Serra's "Matter of Time" and the monumental sculptures "Maman" by Louis Bourgeios and "Puppy" by Jeff Koons, to name a few, are pieces that one can only see in Bilbao. The beauty and tranquility of the carefully curated riverfront blends seamlessly into the old town that has medieval roots and lovely 19th century art nouveau buildings. The Plaza Nueva is the hot spot of traditional pintxos and a gathering place for families of all ages.

Quality of Experience
Guides, Drivers and Staff
Sergio, our guide, is fabulous and obviously passionate about the Guggenheim and the collections.
Transport
We used the tram that runs from the Guggenheim to the old town. Fabulous.
Oviedo city tour
Oviedo city tour
Oviedo

Oviedo is the historic center of Asturia, home to the Cathedral that marks the beginning of the original Camino de Santiago. The 8th century old town, though extensively damaged during the Spanish Civil War, has been completely renovated to provide the markets, shops, homes, and public buildings that are the hallmark of a vibrant old town. Our guide, Alejandra, is passionate about her home and a fountain of knowledge concerning the history, customs, traditions, and culture of this beautiful ancient town surrounded by a modern urban community. A particularly fun tradition is enjoying "sidrar" a refreshing mildly alcoholic apple cider served ceremoniously by holding the bottle overhead and pouring the liquid into a glass held below the servers waist, all without looking at the process.

Quality of Experience
Guides, Drivers and Staff
Rias Baixas day trip
Rias Baixas day trip
Santiago de Compostela

Apparently, few Americans who visit northern Spain take time to explore the Rias Baixas region. Actually, this is one of Spain's many hidden treasurers with forested terrain, picturesque estuaries off the Atlantic ocean, quaint small towns, and, of course, great Albarino wines. We visited Palacio de Finfena, a small historic winery, where we tasted wines from 150 year old vines in Cambados. Further along are the exquisite islands of Arousa and Toja including the surreal Ermida de Toxa church covered in huge clam shells. We enjoyed a traditional Galican lunch in a waterfront local restaurant, Asodor de Chiringuito.

Quality of Experience
Guides, Drivers and Staff
Transport
Santiago de Compostela city tour
Santiago de Compostela city tour
Santiago de Compostela

Our guide, Cristina, is incredibly knowledgeable of the history, religious significance, architecture, literature, and art of Santiago de Compostelo. Particularly meaningful to us is her passion for the Camino de Santiago and for all those who undertake this pilgrimage both as an act of faith and of personal commitment. Cristina offered advice about further exploration of this historic town that we could undertake on our own and traditional restaurants that we could enjoy. There is much to see and feel in Santiago de Compostelo. Having a guide such as Cristina allowed us see and learn more than if we were to walk around with a guide book.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Oct 04, 2023

Thank you so much for this incredible review Leonard! It has been such a pleasure planning this trip for you all and I truly appreciate all the time and effort you've invested in this review. As you know, you are welcome back anytime and it would be my pleasure to help you plan any future trips. Thanks again.
Warm regards,
Dalia

Great service and amazing memories in Chile and Argentina
Chile | Sep 16 - Sep 30, 2023

Andrew
Andrew W.
Borough Park, NY | Reviewed on Oct 01, 2023
Jesse was amazing and super responsive (both during the planning process and the trip itself). The trip was planned very well, I got to visit every place I wanted and it all went off without any issues. Read more

Jesse was amazing and super responsive (both during the planning process and the trip itself). The trip was planned very well, I got to visit every place I wanted and it all went off without any issues.

Hotel Review
EcoCamp Patagonia
Torres del Paine

Absolutely amazing, literally everything from the location, the guides, the service overall and the food.

Authenticity & Character
Committed to the environment.
Location
Staff
Everyone wanted to be there
Cleanliness & Comfort
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Oct 02, 2023

Hi Andrew,

Thank you for your kind review! I'm glad you enjoyed the Patagonia and all it has to offer :)

All the best in your future travels,
Jesse

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