Kimkim Trip Reviews

Liz helped us plan an amazing 1 month trip to Australia, New Zealand and Fiji. Liz and her team were always there to help and support while abroad and couldn't have been accommodating. They have personally tested all recommended guided trips and hotels as was apparent because all were first rate, including the drivers that transported us to and from the airports. I highly recommend Liz and her team to help you plan and execute your dream vacation, too!

Hotel Reviews

PARKROYAL Darling Harbour

Sydney

Excellent property and perfect location for seeing all of Sydney’s wonders. Great breakfast and coffee each morning with very attentive service staff both in the restaurant and the front desk. Highly recommended.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pacific Hotel Cairns

Cairns

Good property in an excellent location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Garden Court Suites & Apartments

Queenstown

Modest apartment style accommodation that was very clean and in an excellent location with views of the “Remarkables” from the property. Front office was most kind and managed by a dear woman from Ireland.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

InterContinental Fiji Golf Resort & Spa, an IHG Hotel

Natadola, Fiji

A true 5 star property with staff, views and food to match. All needs are immediately attended to with your happiness and comfort always in mind when dealing with the property staff. The food and beverage manager, Freddie, was everywhere and was always making sure that every meal and drink was served to perfection. Highly recommended!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Morning Panoramic Sydney Sights

Sydney

Nice overview of the city ti get an overall feel of the city.

Quality of Experience

Guides, Drivers and Staff

Transport

Sydney Opera House Tour

Sydney

Great, insider primer on the Opera House that really helps to understand the significance of the building. Highly recommend instead of just relying on a tour book.

Quality of Experience

Guides, Drivers and Staff

Full Day Blue Mountains Deluxe Day

Sydney

Excellent day trip with incredible scenery. Visited the “3 Sisters”, the Australian “Grand Canyon, Bridal Falls (for a hike.) Sunset champagne toast before heading back.

Quality of Experience

Food

Just a pick nick lunch, but was perfect for hiking.

Guides, Drivers and Staff

Transport

Tali Wiru Dinner

Uluru

Incredible cocktails and dinner overlooking Ayers Rock at sunset. Will definitely be a once in a lifetime experience. Highly recommend. Also recommend the “field of 50,000 lights” afterwards. Amazing beauty in the middle of a desert.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Uluru Highlights

Uluru

Would highly recommend this visit deeply moving, beautiful work of nature. Don’t miss this if traveling to Australia!

Quality of Experience

Guides, Drivers and Staff

Transport

Field of Light Uluru Experience

Uluru

Don’t miss this beautiful work if art in the desert!! The beauty, scale and surroundings will delight all your senses.

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Fiji !

Australia

Intercontinental Hotel was amazing as was the day River Safari to visit a local village and its warm and friendly people. Highly recommend the river trip to get a feel for the “real” Fiji.

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Cairns

Cairns

Beautiful tropical town which is a launch point for a day trip to the Great Barrier Reef! Si different than Sydney and Melbourne and gives a totally different perspective to tue diversity of Australia.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Marine World Outer Great Barrier Reef

Cairns

A must do while in Cairns to see one of the natural wonders of the world. Fun boat ride to and from with good food, snorkeling and amazing sea life all around. Highly recommended.

Quality of Experience

Food

Buffet, but was good for what it was. Had to service the many people on the cruise, so it was a bit crowded on the platform.

Guides, Drivers and Staff

Transport

Food Tasting Excursion to the Atherton Tablelands

Port Douglas

Great experience to get to see another side of Australia. The “Tablelands” wee beautiful and rich with agriculture and the tastings were all well prepared and served with a wide variety of Australian cuisine. A great experience to see the true diversity of Australia.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Macetown 4WD Tour

Australia

Great four wheeler fun crisscrossing several rivers to get ti the location. Learned much about the development of NZ through the lens of the gold rush that helped settle the area. Panned for gold which was great fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Skyline Gondola Ride

Queenstown (NZ)

Easy on and off and would highly recommend to get incredible views of the “Remarkables” as well as the lakes and surrounding areas.

Quality of Experience

Boutique Wine Tour - Half Day

Queenstown (NZ)

Total fun way to spend a day! Saw beautiful scenery and sampled great regional wines. Had a delightful lunch along the way. Highly recommend!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Walter Peak Farm and Gourmet Barbecue Lunch

Australia

Wonderful way to spend a day! Delightful trip over on an authentic 1912 steamship with incredible scenery along the way. Gourmet lunch featuring local grilled meats and vegetables, served in a beautiful environment overlooking the water. Sheep dog exhibition after lunch was beautiful to watch and learn. Tour of the farm and interaction with the animals in a beautiful setting was a great way to end the day before heading back over to the town on the ship. Highly recommend.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a wonderful time on our Italian vacation and we would like to thank Andrea for all his help to organize this trip. It gave us comfort knowing that if a problem arose we could rely on Andrea to handle it. When unforeseen situations did pop up and caused our train to be late, he adjusted our schedule with our driver and tour guide and kept us on track.
The location of the hotels he chose made it easy for us to enjoy each location. In Rome, the Albergo del Senato room overlooking the Pantheon was more than we expected and was such a treat after a long day of travel. The location of our hotel in Amalfi was close to everything and very scenic overlooking the sea.
All the tour guides were gracious and knowledgeable and we enjoyed every one of them. We especially enjoyed our tour with Georgio in Bari.
Please consider Andrea if you are planning your dream vacation in Italy as we can assure you it will be spectacular!
This was a once in a lifetime trip for us and he made it more than we ever expected.
George & Susan Terlizzi

Hotel Review

Albergo Del Senato

Rome

The hotel is on the Piazza della Rotonda with amazing views of the Pantheon. It is situated in a historic building but with all the modern convivences. They have a full breakfast and a roof top patio/bar. It is close to all the major sites.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Bari guided walk

Italy

Our guide Georgio was a joy to tour with. He seemed to know everyone and you could see he really enjoyed showing us Old Town Bari. It was the most enjoyable tour.

Quality of Experience

Guides, Drivers and Staff

Martina and her team were amazing. They made me a custom made trip in a short amount of time. I really recommend their treks as I had one of the most stunning hiking experiences in my life. They are friendly and helpful and knowledgeable.

Angela was fantastic to work with! She was there the whole way to help with any issues we had or anything we needed changed! It was an amazing trip overall, all the hotels we stayed in felt super safe and were in good areas. If anyone is wondering if they should do a sunset catamaran in santorini, it is a MUST!!! It was beautiful!! I would definitely suggest working with Angela to friends. Thank you soo much for all the help and our amazing trip to paradise :)

Hotel Reviews

Belle Epoque Suites

Athens

It was a nice hotel! Very clean and the elevator was really cool. Was also very central which was nice since we walked everywhere.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Artion Boutique by Enorme

Iraklio

Loved this hotel!! The staff were amazing and helped us find how to get where we needed to go. Breakfast was always amazing. Would definetly recommend this spot.

Authenticity & Character

Location

Short walk to tourist areas and restaurants

Staff

Cleanliness & Comfort

BEST SHOWERS EVER

Sigal Villa

Santorini

The staff here were the most genuine from our whole trip. What this hotel lacks in location to fora and oia it more than made up for with in the hosts. They were so friendly and we loved the sunrise and sunset from the pool area!! Great morning reading spot

Authenticity & Character

Location

Too far to walk to other spots on the island

Staff

Cleanliness & Comfort

Ivis 4 Boutique Hotel

Athens

Loved the restaurant being in the hotel and the hotel was very clean and overall a great place to stay in athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Athens Highlights Mythology Tour

Greece

We were with costa and it was an amazing tour. He was super knowledgeable and I felt like he was really enjoying himself as we walked around. All the architecture was absolutely jaw dropping

Quality of Experience

Guides, Drivers and Staff

Transport

We had to find our own way back to the start

Your Tailored Elafonisi Escape: Cretan Dream Where Time Doesn’t Exist from West

Greece

Dimitrus!!!!!!! Our driver Dimitrius was the best part of this event! We had a great time learning about the island and laughing with our driver! The beach was cool but I loved seeing the whole island on the drive more!!

Quality of Experience

Need more time at the beach

Guides, Drivers and Staff

Transport

Catamaran Sunset Cruise

Santorini

This was the highlight of the whole trip!! The sunset was stunning and the ride around the island and swimming was a dream.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tricia and the entire Kim Kim Team
Please accept our sincere appreciation for all the work you and the KimKim team put in to make our travels so enjoyable. We had a wonderful trip exploring Norway (and a wonderful three days in Stockholm!). All the logistics, the accommodations across Norway and tours were first rate. But most importantly, we appreciate the extra work that went into scheduling this entire trip at least twice and perhaps even three times. Everyone understands the unprecedented disruptions to travel that COVID cost, but none the less, it caused organizations like yours to deal with unique and daunting scheduling, cancellation and rebooking issues. Through all those stressful times, you and Hilde and your other co-workers kept us informed, and did so with a professional, pleasant and positive attitude which was very much appreciated by both my wife and I. The Norway we experienced was a beautiful mixture of colors, from midnight sun on costal rocks and waters to the shine of rosy cheeks and friendly smiles, from multi-colored Bergen store fronts to deep red isolated barns, all never far from the deep greens of spring grasses and just the right amount of mountaintop snow. Thank you for all the effort that went into making our experience one we will never forget.
With deep appreciation
Dan and Jane Brannegan

Everything was superior and far more than I expected. Thank you so much for taking care of us on our first ever international trip. We felt safe and we were happy the entire time.

Hotel Reviews

Elia Ermou Athens Hotel

Athens

It is in the heart of everything but I felt safe and it was beautiful.

Authenticity & Character

Updated and aware of the changing times.

Location

It’s in the heart of the city.

Staff

Very attentive and kind.

Cleanliness & Comfort

Incredibly clean. Loved the hamman.

Mykonos Ammos

Mykonos

Absolutely amazing and beautiful.

Authenticity & Character

Everyone was kind and respectful.

Location

Gorgeous scenery.

Staff

Everyone was so kind.

Cleanliness & Comfort

It was clean and comfortable in our room. All of our needs were met.

Kasimatis by La Perla

Santorini

Luxurious.

Authenticity & Character

Everything.

Location

Perfect spot for being accessible to other areas.

Staff

Perfect!!!Attentive!!!Amazing!!!

Cleanliness & Comfort

Beyond clean and comfortable.

Activity Reviews

Santorini - The Island

Santorini

Quality of Experience

Guides, Drivers and Staff

Transport

Mykonos - Beach Hopping Tour

Mykonos

Quality of Experience

Thank

Guides, Drivers and Staff

Transport

Santorini - Walk, Drink, Eat Sunset Small Group Tour

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Kosti!!! He is so perfect for this!!!

Transport

Santorini - Sights, Wines & Clicks Private day tour

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Kosti!!!

Transport

Athens - The City

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Athens - Acropolis at Sunset & Plaka neighborhood | Private tour with an archaeologist/guide

Athens

Quality of Experience

Guides, Drivers and Staff

She was so Knowledgeable of the history of Athens.

Transport

Kimkim was exactly what I was looking for - easy to use and easy to communicate. I’d definitely use them again.

Hotel Review

Hotel Boutique Molino del Arco

Ronda Málaga

This hotel is a bit outside of town, but totally worth the drive. Amazing views, cozy rooms, and extremely friendly staff made it all worth it. The hotel has been a family since the 17th century making olive oil and I loved that we had it at breakfast and was able to purchase some to bring home.

Authenticity & Character

Location

Staff

Fernando was the best!

Cleanliness & Comfort

Activity Reviews

Cádiz Bike Tour

Cádiz

Fabio was an excellent host and was open minded as we took a detour on the traditional bike tour and ended up jumping off a bridge with locals into the water. He made the tour extra special for us because he listened to our needs. We loved that he was local and surprised us with photos as well.

Quality of Experience

Guides, Drivers and Staff

Transport

Tapas & Flamenco Experience in Seville

Seville

Our guide Costanza told us about the history of the town, and history of the dance. We love that she took us to local restaurants with excellent food that we would’ve just walked by on our own if she wasn’t with us.

Quality of Experience

Guides, Drivers and Staff

Transport

What an amazing trip! Tricia’s itinerary was spot on and more importantly she was always there to help us along the way. When SAS cancelled our flight to Svolvaer, Tricia found a solution that kept us on schedule so we would not miss a single minute of this beautiful country, kudos to Tricia and the Kim Kim team!
Peter

We are so happy with the trip that Marina help plan for us. It was a 2 week tour of Spain which was curated for our family of four - where we wanted to see great architecture and museums, eat great food and learn about the amazing and varied culture throughout Spain.

Highlights included our guides in San Sebastián - Diego and Toledo - Javi. Both were extremely personable, passionate about their city, and were great with our two boys.

Accommodation were excellent - always in the heart of the city allowing for walking everywhere. In particular, Hotel Palacio in Granada offered the most stunning view of the Alhambra.

Mariana was extremely attentive, making changes on the fly as needed. In particular when accommodations were not appropriate in Bilboa (non adjoining rooms), she was able to switch us to a different hotel within minutes.

Overall an amazing experience!

Tricia was absolutely incredible! From the beginning, Tricia listened to and checked off everything I asked for making my Norwegian bucket list adventure come true! She was amazing in helping us with flight changes due to SAS being on strike, was able to extend our car rental and get us last minute accommodations because of the strike. My dream vacation would not have happened if it weren't for her. Thank you for the most memorable, awesome, amazing, dream vacation of a lifetime!!!!

Our trip to England was absolutely phenomenal. From the beginning of planning the trip to the moment we got home everything was fun & easy. Stephen was fully accessible at all times when it came to planning the perfect trip. He went back & forth with me several times planning & making changes to make sure we were able to have the exact kind of trip we were wanting. All of our tour guides were very informative and interactive! While we were in England anytime we needed to contact one of the KimKim members we received feedback from them instantly. Any issues we had were quickly corrected and fixed. I only have the best things to report on Stephen, William and the entire KimKim team who helped plan this once in a lifetime trip to England for the Queen’s Platinum Jubilee! Thanks again for everything guys! Will definitely be using KimKim again in my future travels.

Hotel Reviews

Graduate Cambridge

Cambridge

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hampton by Hilton Bath City

Bath

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Trebovir Hotel

Kensington, London

Rooms extremelyyyy small. At least one tube stop away from any sight seeing for tourists. And they lock the outside doors at a certain time, which is great for safety, but when you’re out enjoying the night life in London it makes it difficult to get back to your room. The breakfast was included & very filling, and the staff was always nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tower of London Early Access Tour with Beefeater

London

We went on this tour after the black cab tour so we weren’t able to really get to have the time in the tower that we would have liked. We were somewhat rushed but we did get in to see the Crown Jewels. I’m not sure what the “early access” means for this tour because our entrance time for the tour was 4pm and the tower closed at 5pm. We were unable to do the true beefeater tour. I’d recommend to other travelers if you want to visit the Tower of London and truly get the full experience go at the beginning of the day so you have all the time you want in the Tower to see everything. There’s so much history & interesting facts to learn about while there!

Quality of Experience

A better entrance time to get to have the full experience

Transport

Simply Windsor Castle - Afternoon Tour with transport

London

Loved loved LOVEDDDD this trip!!! Anyone who goes make sure you get a map and the audio recording guide. Make SURE to go inside the chapel in the Windsor grounds too. One of my favorite parts of the entire tour, so many historically famous Kings & Queens burial sites are in the cathedral.

Quality of Experience

Guides, Drivers and Staff

Transport

Black Cab Tour of London

London

One of our favorite tours of the entire trip. Our tour guide was phenomenal and very informative! It was so fun to zip around London in the black cab and see the main hotspot sites as well as other ones we wouldn’t have otherwise known about. Such fun & definitely recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

High tea at the Savoy Hotel

London

We went to the Savoy for high tea after the Trooping of the Colours celebrating the Queen’s Platinum Jubilee. It was the perfect place for tea after such a fun & celebratory day! Beautiful setting & lovely live music. The food was delicious & the staff was very welcoming and friendly.

Quality of Experience

Guides, Drivers and Staff

Transport

Hampton Court Palace - private tour.

London

Tour guide was very informative & interactive. The tour actually turned out to be more of an architectural tour which we weren’t aware of ahead of time. We were expecting more of a historical tour specifically about the Tudors (Henry VIII). I told our tour guide this and she was very well informed on this part of history about Hampton Court Palace as well so it wasn’t really an issue, we were still able to get the experience we were wanting. I’d be specific and clear about what your tour guide will be including in the tour before booking.

Quality of Experience

Guides, Drivers and Staff

Transport

Literary tour of Bath

Bath

This was a wonderful way to walk around & see all of Bath! The most BEAUTIFUL town, probably my favorite one of the entire trip. This tour gives you all the Jane Austen deets, as well as lots of sights for Bridgerton fans (which I am!). However, it doesn’t give as much background on the Roman Baths and Romans in general if that is something you’re looking for. Our tour guide Dianne was SO informative on all of the Jane Austen time period information. She was a lovely guide and we had a wonderful time with her.

Quality of Experience

Guides, Drivers and Staff

Transport

Cambridge by the flow of the Cam river

Cambridge

This was without a doubt in our top two favorite things we did on this trip (The first being seeing the Queen & Royal Family during the Trooping of the Colour celebrating the Jubilee!) Punting down the canals of Cambridge was so peaceful & relaxing. Beautiful scenery & lovely punting guide who made for great conversation! Take a bottle of champagne or two & some plastic cups with you ahead of time to enjoy during the tour!

Quality of Experience

Guides, Drivers and Staff

Transport

The trip was overall great. I would of liked if Olman was able to be reached on weekends in case of an emergency. I feel that KimKim needs to make sure people that they work with in other countries are available to their clients all the time if they are traveling within their country. Tour excursions should be booked as weather permitted. As thunderstorms in their winter are most likely in the afternoon, morning excursions would be more appropriate. I loved everywhere we went and our lodging was really good. My favorite areas were the rainforest and cloud forest as the beautiful tropical lushness of the country is simply gorgeous. A must is to zip line in Monteverde and white water rafting in La Fortuna/Arenal. I added the chocolate tour which included coffee and sugarcane. It was hands on and a great learning experience. I look forward to returning to Costa Rica soon.

Hi, we had a great trip. Cant say enough about the landscapes astonishing beauty .
The super jeep and iceberg tour was perfect, we also had great weather for both. Our 2 guides were so friendly and knowledgeable. Not very good at remembering names lol. Jeep tour we had a woman guide, blonde , used initials I think for a nick name, Ice berg tour was a dark haired younger tatooed guy, both excellent.
We did all what you had on our to do list , also the options and as well as a few other things, we hiked one day over 16 K. Oh we did skip the sculpture walk in Reykjavic.
All the places we visited were memorable. One place not on our list was the Lava museum, we stopped there as it was raining that day. We really enjoyed it and have recommended it to others.
Sorry for being so long to reply, we have been so busy. Thank you Jenny for everything, and also to your team for caring for us as well when we had a few issues . We have recommended KIMKIM to others as well!!

Activity Reviews

Explore Fjallsárlón Glacier Lagoon by Boat

Iceland

Great to sail close to the icebergs. The zodiac was able to get closer to the glacier face and we were able to see a section of ice break off. It was awesome to hear the sounds of breaking ice , like thunder. The guide was very informative and was able to get us all to ask questions

Quality of Experience

Catching an iceberg calf off the glacier

Guides, Drivers and Staff

friendly, informative, went closer to the glacier as he expected to see ice break away form the face, and we did see and capture this on video

Transport

safety first, but also a little on the adventurous side

Blue Lagoon

Iceland

we were there in the evening, I think best for us to relax before turning in. However we would have enjoyed staying in the water longer , but the lagoon was closing, however this was our choice to go later to relax. Highly recommend the experience , just seemed as we and others had the same question. where are the towels. lol

Quality of Experience

all of it

Guides, Drivers and Staff

courteous, helpful

Transport

We stayed at the Northern Light inn. Transport to the lagoon was included, but not to return at the closing time of the lagoon. we walked, but it was quite cool and it was light rain

We used kimkim to help us plan our honeymoon to Italy (Rome, Venice, Amalfi Coast). The entire process from start to finish was so easy for us - all thanks to Valeria! We had an initial consultation with her to discuss what we were hoping for out of the trip and the trip itinerary she created did not disappoint. We spent 12 magical days in Italy and every part of the trip was seamless. It felt like our trip was dummy proof, haha -- because it was so well organized. Our travel leader based on Rome, Daniela, was so amazing - we were able to ask her any questions we had through Whatsapp while we were on our trip, which was so helpful. It was a wonderful honeymoon and we would 100% book through kimkim again in the future!

Our family (including 16- and 13-year-olds) traveled to Costa Rica for 15 days. The trip was amazing!! Charlotte and Serendipity Tours did a wonderful job arranging all the details and we could not have asked for more. Charlotte was very collaborative in planning the trip and made sure that all details were covered; this made our trip completely seamless We really enjoyed all of the hotels and tours she arranged for us, especially those in Turrialba, Puerto Viejo de Talamanca, and Manuel Antonio.

We really appreciated that many of the hotels and tours were smaller companies--they provided amazing service and we were grateful for the careful attention and thoughtfulness that the personnel infused into our experience. Aguas Claras in Puerto Viejo and Arenas Del Mar in Manuel Antonio might be the best hotels we have ever stayed in!

Highlights of the trip included: 1) canyoning in Turrialba with Cesar and Sergio from Natural Paradise
2) whitewater rafting on the Pacuare River (courtesy of Exploradores Outdoor and our amazing guide Roberto "Taltu")
3) zip lining at the Vista Arenal Adventure Park in Arenal/La Fortuna
4) horseback riding around the Arenal volcano region with Go Adventures)
5) a guided tour of Manuel Antonio National Park with an incredibly knowledgeable guide from Edgar New Concept

I have already recommended Kim Kim, Serendipidity Tours, and Charlotte to two friends who are interested in visiting Costa Rica and will definitely use Kim Kim for visits to other countries in the future.

Thank you again,

Aude

My wife and I took our two children (aged 11) for a month-long trip to Peru. Fortunately, I stopped trying to do things on my own and called kimkim who connected me to Jesus Martel. I told Jesus this was meant to be a trip of a lifetime for our kids and spent a lot of time planning with Jesus. In the end, this trip really exceeded our expectations! We wanted a good balance of archeological sites and fun activities. Jesus made great suggestions. Quite simply, we couldn't have planned such a great trip on our own. We always felt safe and had great guides who were very knowledgeable and always willing to accommodate our needs and preferences. We liked all of the hotels and I felt we got excellent value for money. Jesus was very professional and always checking in with us. Everything was taken care of; Jesus helped us with restaurant recommendations and reservations, internal air travel, he even arranged for me to see a tailor and I had a couple beautiful suits made. Working with local guides helped us feel connected to Peru and local people. We learned so much on this trip, but we also enjoyed our time together as a family; everything happened so seamlessly. We will definitely use kimkim again. My thanks to Jesus and all of our guides. I've traveled quite a bit in my life, but this was the best trip ever.

We had a wonderful time on our trip. The rental car worked out well and the hotels were all good with great locations (the Palacio de Burgos Hotel was especially nice--amazing breakfast!) We really enjoyed our private guided tours in Burgos and San Sebastian and the Picos de Europa hike was beautiful. Marina was responsive whenever we reached out to her. There was an issue with our flight from San Sebastian to Barcelona that was a bit stressful, but although we had to buy a last minute ticket, we were reimbursed almost immediately. We enjoyed our trip very much and would definitely travel with KimKim again and we will recommend them to our friends.

They say that there are always two trips you take “the trip that you plan and the trip that you take”.
This certainly was the case for our trip to Norway. Plans were initially made in 2020 with KimKim. However, as happened to so many people, our trip was postponed for two years due to Covid. The long awaited trip finally took place this year. KimKim did a great job in making all of our reservations for us in Oslo, Flamm, Bergen and on our Hurtigruten cruise ending in Kirkenes, Norway. All of the accommodations were superb. The layover in Flamm was one of my favorite parts of the entire trip - with I would have stayed there longer. The folks at the Skandic in Kirkenes were most helpful when we were detained there due to the SAS Airways pilots strike. Linda (from KimKim) recommended staying there until we were able to get a flight home, which we were able to thanks to a tourist company in Kirkenes, who provided transportation and recommendations of a flight home via Helsinki. We could not have managed the stress of our situation without all of the kind people we met. Thank you, Linda, for your support during those trying times.

Hotel Reviews

Grand Hotel Terminus

Bergen

Old historic hotel, convenient to train station and pleasant walk to center city.

Location

Staff

Fretheim Hotel

Flåm

Small room but very clean with nice view of garden. Delicious buffet breakfast and very helpful staff.

Location

Staff

MS Nordnorge

Tromsø

Very small but pleasant accommodations.

Staff

Very helpful to our needs

Snowhotel Kirkenes

Excellent food and lovely accommodations in one of their cabins.

Authenticity & Character

Staff were very personable

Location

Not convenient to the town of Kirkenes without a taxi

Staff

Delightful little private cabin

Cleanliness & Comfort

Scandic Byporten

Oslo

Very clean and comfortable and perfect location by railroad and center city. Surprisingly very quiet.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Embark Hurtigruten

Norway

Quality of Experience

Programs or entertainment in evenings, tour guides when time available in ports.

Guides, Drivers and Staff

Explore Kirkenes and Depart Norway

Kirkenes

Information should have been made available about upcoming SAS pilot strike so that we could have started to make plans before leaving the ship. Apparently the staff was aware of this but we did not know until leaving the ship in Kirkenes, which had no other way to leave, other than SAS Airways which we needed to take us to Oslo for our flight home. There is no travel agent in this town and we had to glean information from anyone else who would know. This was very stressful. TV service in our room did not provide any information which would have been a great way to notify passengers of potential problem.

Quality of Experience

Guides, Drivers and Staff

Transport

We loved our Peru trip! From start to finish, Kristy went above and beyond in helping us plan it and in helping us resolve any issues that came up. Kristy was readily available and quick to help. She helped us resolve easily a couple hotel reservation issues that came up and in even helping us find a lost tablet that our kids left in a hotel. We loved all our guides and stops along the way but we were particularly impressed with our guide Maycol at Lake Titicaca. It was our daughter’s birthday while we were there and he went above and beyond in planning a birthday party for her, getting a cake, and giving her a personal gift that required personal time and effort from him. Peru is a beautiful country with wonderful people and kimkim helped us see it all!

Sonia and Barbera were amazing and made my trip with my wife for our anniversary wonderful. Very responsive and always willing to help. We are so thankful for them and their services for us.