Kimkim Trip Reviews

Our planner, Rebecca at GrecianLux, was fantastic from my first outreach nearly 18 months prior to our trip until the very last day of our travel home. As first-time travelers to Greece and planning for a family of 8, I needed a lot of guidance. She provided advice and options that were based on her actual experiences and she was patient as we went through multiple trip plans. Once we were in Greece, the detailed planning paid off. Our transfers between islands (SeaJet Ferry is unlike any ferry in the US!) and while on island (clean Mercedes vans) were seamless. Each of our tours were top notch with the best guides (George - Athens Food Tour, Giannis Antetokounmpo Sepolia Tour, Athens Riviera Day; Nicolas - Acropolis at Sunset; Theo - Athens Twilight Tour; Catamaran Trip in Naxos; Kostis - Santorini Agronomy and Wine Tour; Vassilis and Katarina - Santorini E-Bike Tour), food (Greek Salads, Souvlaki, Moussaka, Gyros, everything is fresh and delicious) and hidden gems (rooftop bars, special mini-markets, an underground wine cellar in Santorini). Our hotels were beautiful (Elia Armou in Athens, Liana Beach Hotel (with service on the beach!) in Naxos, and Hotel Agali Houses (these views, the butler service - all amazing) in Santorini and perfectly tailored for the needs of our family and preferences. We were so glad that Rebecca had strongly recommended the Fira to Oia self-guided hike. It was windy, hilly, long and moderately more than we expected...but it was so worth it! Rebecca provided 24-hour concierge service helping with dinner reservations to a last-minute outing for us after a sunset sail was canceled due to high winds. That outing ended up being a trip highlight for our family. All in all, the trip was a 10 out of 10 and it is highly attributable to the efforts of Rebecca!

Hotel Reviews

Liana Beach Hotel & Spa

Naxos

Liana Beach Hotel is a beautiful boutique beach hotel located across the street from a gorgeous beach. The rooms are spacious and clean - each of our 3 rooms had small hot tubs on the balconies overlooking the courtyard and beach. Staff is very friendly and accommodating. Breakfast is fresh and delicious. We especially loved the beach chairs and private service reserved only for hotel guests on the beach. Tony (Tonino) was our excellent and kind beach server each day. He anticipated what we wanted and was always nearby. The pool area is also fantastic and typically where we would find ourselves after coming back over from the beach. The hotel is a very short walk either direction to restaurants, bars, mini-markets, laundry, etc. Well-appointed and located place we hope to return to someday!

Authenticity & Character

The hotel is small so there is an incredible attention to detail. The outdoor courtyard and bar is beautiful and inviting

Location

We could walk either direction from the hotel to find bars, restaurants, mini-markets and laundry

Staff

The staff was so accomodating and friendly

Cleanliness & Comfort

Cleaning staff provided extensive daily cleaning service far beyond the call of duty even picking up after my teenage sons!

Agali Houses

Firostefani 00

Agali Houses is SO PRETTY! It is located on the beautiful Santorin cliffside overlooking the Caldera. Upon arrival, we were amazed by the tenacity of the butlers who met us at our van and toted our nearly 50 lb suitcases, 2-3 at a time, down the stairs to the hotel. We had many experiences in Santorini where we felt in lesser shape than our Greek friends but that fantastic service in particular we have discussed many times. Upon check-in, we were shown our rooms (3 rooms for 8 travelers). Beautifully decorated, very clean and all with private patios/balconies. The pool with the bar area was a hot spot but because Agali Houses is a boutique hotel, it was never too busy and we got to see some of the same people both there an at breakfast, which deserves its own review! Breakfast is served daily, included in the room rate and you can sit inside a beautiful and quaint dining area or outside overlooking the Caldera. Everything was very fresh and the staff kept it stocked and super clean. Fresh Greek yogurt with local honey alongside fresh melon was my daily favorite. Concierge was happy to help with any request and had great ideas for dinner. A walk up the hill and you have access to bars, restaurants ranging from street food to fine dining and mini-markets. Location was excellent and enabled us to go to Oia or to Fira and the southern part of the island with relative ease (it is a busy island!).

Authenticity & Character

Decor looks like it is out of a magazine!

Location

Staff

Breakfast staff! Best Freddo espressos

Cleanliness & Comfort

Activity Reviews

Full Day Naxos Island Catamaran Cruise-Small group cruise

Naxos

Rina Cave has the prettiest water we have ever seen and we are well traveled! The trip was great overall including the food - fresh Moussaka for lunch! Staff was very adept and they played the coolest music that we heard on the trip.

Food

Guides, Drivers and Staff

Transport

Athens - Visit to Sports Center of Sepolia - The Giannis Antetokoumbo Court

Athens

George outdid himself. Since this was a specially requested tour by us, George spent a week prior to our arrival doing research on Giannis's time in Sepolia. He showed us Giannis's court, but then took us on a walk to go by Giannis's childhood home, to the cafe that Giannis used to visit coming to or from the court and introducing us to the owner, Katie, who had lots of regalia in the cafe showcasing the success of a young man she knew long before he was famous. Then we saw some of the local schools that Giannis attended. My sons were over the moon and couldn't believe that they got to learn so much about their very talented and endearing sports hero! George really put in the work on this one and we sure appreciate it!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Santorini - E-bike Adventure Tour

Santorini

Vassilis and Katarina were such great guides, helpers, trainers and supporters! The E-Bikes are AWESOME. We did 13+ miles and got to tour, learn about and see so many beautiful areas...not to mention we stopped for wine and snacks midway through! Vassilis also took photos along the way and created a video of our family of 8, which he air-dropped to me within 10 minutes of our return. He must moonlight as a photographer, because the photos and video are quality work. We finished off our time chilling out at the black sand beach in front of the bike shop. They have a very cool location and set up. This is HIGHLY RECOMMENDED!

Quality of Experience

Guides, Drivers and Staff

Transport

Sergio our initial contact person did a great job making our travel itinerary. Since I do not know much about the country, I gave him a very vague description of what we like and do not like and from there he managed still to create a pretty well rounded list of activities for us to get to know Costa Rica.

Nancy and charlotte: both of them took over since Sergio has a family leave, both of them were very responsive to our questions when we were stuck. Eg had a couple of questions and issues arise during our trip and they managed to smooth it out for us to move on.

Overall I would definitely recommend Kim Kim and use Kim Kim again, it definitely has saved me from doing all the homework and research prior to the trip and just enjoy my vacation without trying to juggle too many things.

Hotel Reviews

Hampton by Hilton San José Airport

Alajuela

We just stay here 1 night before our flight back home. Very standard Hampton in , clean, good breakfast and close to airport.

Authenticity & Character

Very standard Hampton in

Location

Staff

Cleanliness & Comfort

Congo Bongo EcoVillage Costa Rica

Manzanillo, Limon

This is an amazing location in the reserve. The people were nice and friendly, very helpful. The housekeeper washed our clothes daily and clean the villa. We were sleeping with the sound of wildlife. Saw lots of wild life, howler monkeys and many type of birds. The hammock was the highlight of this villa. We live in sweet dream house, it has 3 rooms, 1 of them has a/c. The location is cool enough, we did not use the a/c too much. A full function kitchen, outdoor sitting, dining, bbq area, walking trail and a waking path to the beach. Easy access to everywhere else. Will definitely return to this location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Villa Florencia

Turrialba

I think this hotel has a lot of potential. It is sitting in a beautiful land with lots of vegetation but not maintained enough. When we get there, we immediately had a bad feeling at the entrance compare to our experience from hotel savegre. We got into the our rooms, we have 2 rooms, both rooms bedsheets were not very clean, 1 if the rooms smell very damp and the bathroom were leaking. This location is definitely not as comfortable compared to hotel savegre. 1 night were so hot even with fan going, but I guess we cannot really change the climate. The food quality in their restaurant were pretty bad. We relayed our experience to travel agent, who then spoke to the owner/manager of the hotel and they acknowledged they knew about the leak in the bathroom and immediately change our room to a better room that smell much better with clean linen, they brought us a bottle of wine and cancel our bill of dinner the night before. We appreciate them trying but I think this location is a good location if they have enough staff and maintain better.

Authenticity & Character

It is a good location with lots of vegetation, need improvement project

Location

Need multiple improvement projects

Staff

The first night receptionist who checked us in were not very helpful or friendly with little help but once we complained, the new staff were friendly and nice.

Cleanliness & Comfort

Need lots of work.

Savegre Hotel Natural Reserve & Spa

Páramo

One of the highlights of our trip. We opted to drive our rental car and the journey to San Gerardo hotel savegre was definitely not something you should try if you are not confident with your driving skill. We called the last 3-4 miles stretch down to the valley to the hotel “road to hell”, the unfortunate part was we got slightly delayed at the airport with looking for our rental car and getting sim card activated and wasted maybe 2 hours prior to leaving SJO, we got to San Gerardo when it was dark and that was definitely an adventure to get down to the valley. We couldn’t see much because it was dark but we definitely saw a huge tapir on our way to the hotel. Once we got to the hotel, we were immediately greeted by the security guard who guided us to the reception and from there we had our first meal in the hotel. Let me say, this hotel is very well kept, the restaurant is clean and upscale provided pretty good food and service. Our rooms were beautiful and cleaned daily. The following day when we have sunlight, we were amazed at how beautiful and serene the valley was. We did bird watching and some hikes around the hotel. Definitely a place we will revisit. Wish we have more time to do more of the hiking trail.

Authenticity & Character

Location

Very serene, beautiful location. But the road to get there is not easy.

Staff

Everybody was very friendly, helpful and nice.

Cleanliness & Comfort

Very well maintained.

Activity Reviews

Exploring the Underwater Wonders of Cahuita National Park

Costa Rica

Again slightly different from what was described in our itinerary, Itinerary: You will go snorkeling for about two hours in the most important Coral Reef of Costa Rica… You will discover the National Park by White Beach sector, up to Cahuita point, crossing through beautiful beaches to relax and swim in the calm water of the Caribbean Sea for a while. In spots between Cahuita Point and the town of Cahuita (3.5 km), you will be able to see various types of snakes (boas, bocaraca, bushmaster, eyelash vipers, etc.), sloths, white-faced and howler monkeys, anteaters, armadillos, raccoons, blue morpho butterflies among others, birds and many more such as medicinal plants, orchids, trees, ferns, vertebrates, invertebrates, sea, and earth shellfish. Our actually experienced were hopped on the pick up van, drop off, get on a boat to do snorkeling. It was a nice trip still. Maybe the exploring the national park part is on our own? But our ride got us back immediately? Maybe in the future better description eg we can take our own ride to the boat, a snorkel and explore the national park on our own?

Quality of Experience

Guides, Drivers and Staff

Transport

Organic Farm Tour with Lunch

Turrialba

Again we had no expectations of this tour. We thought just another farm with lunch. We were so wrong!! We learn so much from this organic farm from zero to a full education center. So much knowledge and passion of the owner. We love learning her passion. Great lunch!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hike Turrialba Volcano

Turrialba

Very nice hike, unfortunately it was raining and foggy. But we love it. Very nice guide Gloria was very informative.

Quality of Experience

Guides, Drivers and Staff

Transport

Pacuare River Rafting

Turrialba

One of the highlights of our trip. The guide were very knowledgeable and helpful. We felt very safe. And a nice lunch!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kekoldi Indigenous Reserve & Waterfall

Puerto Viejo de Talamanca

This is the description we have from the travel agent: Today you will visit the iguana zoo farm of the KEKOLDY territory, where an indigenous family is dedicated to the reproduction of the Green Iguana, a species that was in danger of extinction, and thanks to initiatives like these it has been recovering. Next, in the Bri Bri territory, you will visit an indigenous family that grows medicinal plants and will guide you through the usage of several tropical plants, followed by a demonstration of the production of chocolate. Cacao (chocolate) within the Bribri culture is very important since they use it for purification, food, and medicine. In the last stage of the tour, you will visit a waterfall where you can take a bath and have a small fruit-based snack. Finish the tour in a typical restaurant in the area where you have typical lunch. Our actual trip: only include the last stage hike of primary and secondary forest to the falls, our guide is very nice and knowledgeable, this is not an easy hike. Very slipper from rain night before, we saw wild life. The guide Mynor, driver fofo and host Hermano? Who serve us lunch were are amazing people. We love this adventure.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Thermal Hotsprings Hacienda Orosi

Costa Rica

A nice detour between San Gerardo to turialba. My husband said it feel like a heated pool rather than hot spring. The weather was not so friendly, it was raining. It is a beautiful place, the lunch attached was descent.

Quality of Experience

Guides, Drivers and Staff

Transport

Coopedota Coffee Tour

San Gerardo de Dota

To be honest we went there with little to no expectations because the coffee shop where the coffee plantation tour attached to had some mixed review from google review. But once we met our guide everything changed, very knowledgeable guide, amazing tour with so much information from the fruits of coffee to the process and tasting of coffee. We learned so much!!

Quality of Experience

Guides, Drivers and Staff

Transport

Quetzal Tour

San Gerardo de Dota

Our guide brought binoculars and the super birdwatching magnified spotting scope. We were able to see several quetzals. Learn about them from the guide. Again just a beautiful place to be in.

Quality of Experience

Guides, Drivers and Staff

Transport

This was an incredible trip. Definitely something off the beaten path. Our guide, Jossue aka Pepien, was fantastic and spared no effort or expense making the trip run smoothly, even if it meant finding a guy in the middle of the mountains to drive us to another part of the mountains on short notice. The mountain biking was challenging but not impossible for someone with not a lot of experience. Staying with the local Mam hosts was a very unique experience and something that you will likely not find on other trips. If you are planning on going on this trip be prepared to deal with cold nights, occasional rain, high altitude, and unfamiliar food.

We had a wonderful time in Morocco. The trip was well organized, our guide Said was knowledgeable and accommodating, and our driver Hassan was very experienced. The long drive to the desert (Erg Chebbi) is absolutely worth it and the camel ride in the dunes was an outstanding experience. Chefchaouen is very pretty and Fes is a must. Kamal, our city guide in Fes, is excellent and super knowledgeable, I highly recommend him. Surprisingly, it can be quite chilly in Morocco in May, we used all the warm clothes we brought and it was barely enough, even in the desert.

Meeting 23 relatives that I had never meet was special.
haveing the lodging near the transit helped a lot.
Thank you

Activity Review

Fjordcruise on UNESCO Nærøyfjord

Norway

Our guide Matthia was incredible. The itinerary he proposed was amazing but even more outstanding was his assistance during the trip. He was available during the trip, rapidly providing any change to itinerary that was needed. He went above and beyond making our holiday a Nordic dream.

Hotel Reviews

Zander K Hotel

Bergen

Authenticity & Character

Location

Cleanliness & Comfort

Kviknes Hotel

Balestrand

Authenticity & Character

Staff

Cleanliness & Comfort

Hotel Aurlandsfjord

Aurland

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Thon Hotel Opera

Oslo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Fjordsafari Extended

Norway

Quality of Experience

Guides, Drivers and Staff

Transport

Silent Oslo Fjord Cruise

Oslo

Quality of Experience

Guides, Drivers and Staff

Transport

The Kim Kim team had helped us plan a special trip between us sisters to visit Khopra Danda. From the beginning, the team helped us make a trip that would be accommodating for the number of days that we had in visiting Nepal. Nygma was very professional from the beginning he helped us get situated with the site to help track of our planning.
Nigma visited us at the hotel we were staying to get a final information detail but along with him came our guide that was going to be with us for those six days. I really appreciated meeting the guide before we went on the track. Darfure, our guide, was very accommodating, and kept us laughing throughout the most challenging situations. Due to the monsoon season, we were not able to get a good view of the mountains and it became more difficult to reach our endpoint. We decided to cut our trip short and turn around to come back to our starting place. We appreciate the flexibility that the guide and Nigma offered in trying to readjust our trip. As sisters we recommend not traveling during the month of the season in this area for tracking. Nygma and the Kim Kim team were able to compensate for some of our loss. We greatly appreciate that.

JC and KimKim was super helpful and responsive on our trip. We loved our adventures and hotels we stayed at. Thanks JC for handling all the details within our budget so we could just enjoy!

We had a wonderful trip in Croatia! During the design process Sarah was responsive and accommodating, helping us choose options for activities and destinations within the country. We considered various day trips (for example, two Bosnia and Montenegro) that we ended up not taking, but Sarah had helped us with the research on those. We ended up booking most of our lodging, but Sarah had presented us with plenty of options on that front as well. The vendors she chose were terrific, particularly Mario’s sea kayaking and Grigo, Winko, and the group that took us on our bicycle trip on Hvar. The lunch of bread, cheese, charcuterie, and Croatian wine in a 19 century cellar was a true highlight of the trip. We had one glitch during the trip: a boating vendor that Sarah had hired mischeduled our family‘s reserved day. This was entirely the vendor’s mistake. Yet, Sarah was responsive immediately trying to work through things, and, when that became impossible, she refunded us that portion of the trip and treated our family to a lovely, delicious meal at a traditional Croatian konoba. As to logistics, it was terrific to have ferry schedules and tickets available for us and PDFs and all drivers accounted for at all times. Sarah was available at all times by WhatsApp, usually within seconds. Bottom line, it was exemplary customer service and our entire family is greatly appreciative!

Activity Reviews

Privately guided walking tour of Korcula Town

Korčula

This was an informative tour that provided a lot of information about Korčula

Boating Excursion Around Korčula's Archipelago

Korčula

Well, if we have to give this a star, we can only give it one star… Because it never happened. This is because Fish and Fun, the boat run by captain Mario, did not have us scheduled on the correct day. Although Sarah did all she could to persuade him to accommodate us, it did not work out so we made other plans. Sarah did refund us the entire portion for this part of the excursion, and gave us a wonderful meal in Dubrovnik as compensation. So, for this portion of the trip, we give KimKim 5 stars, and Mario none. We also found another boat to take us to surrounding islands, so we were able to salvage part of the afternoon, albeit not on Fish and Fun.

Hvar - Cycling Through the Island + Local Product Tasting

Hvar

This was terrific. One of the highlights of the trip, if not the highlight. The biking through warm hillsides and scenic medieval coastal towns and forested Bayside paths was idyllic. We were picked up in Hvar town by Grigo, who told us a great deal about the history of Hvar and adventurous he and his family had taken. Winko met our family on the tour. He, too, was knowledgeable and informative. Then, we had a fantastic meal in the cellar - there was delicious cheese, charcuterie, and bread. Somehow we managed to leave without a couple bottles of wine!

Quality of Experience

Guides, Drivers and Staff

Grigo and Winko were terrific

Transport

Door to door service

Dubrovnik Kayaking Adventure

Dubrovnik

This was a very nice activity. It was perhaps a little more strenuous than we thought it would be! Our group was led by Mario and Eddie. Eddie gave us useful tips about the island of Lokrum. We didn’t make it there, but maybe next time!

Quality of Experience

Guides, Drivers and Staff

Transport

Tour Dubrovnik's Old Town

Croatia

We had a terrific tour with Nadje. She was very knowledgeable and gave us such thorough overview of the history of Dubrovnik. We were all on little jetlagged, but she kept things interesting!

Quality of Experience

Guides, Drivers and Staff

Transport

Amazing!
We used kimkim to book a family vacation (2 small kids, 5 and 8 years old) to Athens, Naxos, and Crete.

Thanos planned an amazing trip full of family fun excursions. We have always wanted to go to Greece, but with 2 small kids were concerned that the trip would not be as fun for the little ones. However, Thanos organized experiences that were super interesting and fun for the whole family. Additionally, he included some very touching surprises along the way that made you feel taken care of. He was available throughout the trip by whatsapp and helped when we had an issue with the ferry (The company changed the boat last minute without letting anyone know until it was time to board) and timing of an excursion and a last minute car rental.

Regarding the hotels, They were all good quality, comfortable, clean, and close to the city. The only one we did not love was the one in Athens as my husband is a light sleeper, we were on the 2nd floor, and there was a lot of noise from the city. However, it was a beautiful and super convenient, my kids and myself slept well, and other rooms may not have the same issue. Sweet Home Naxos was super cute. Hope, the lady running the hotel was so kind and generous. It was an apartment style and they brought a delicious breakfast to the suite every day. Aquila Atlantis was beautiful and the breakfast was great. We saw the pool and wished we had time to spend there. Civitel Akali was also beautiful and super clean and modern with a great breakfast. The pool was great after our daily excursions with a cocktail bar. It was a5 minute walk from the old town which was perfect so as not to be in the center of the madness. We had adjoining rooms linked by a door, which worked perfect for us.

Regarding the excursions, the guide for the Acropolis catered the site for the kids, while still explaining all the history and having graphics for the kids. Elizabeth, our guide in Naxos was super kind and thoughtful with the kids. The kids absolutely LOVED George and the donkey and archery farm. The kids thought this was the highlight of the trip. I think if anything, we would have liked more time at Knossos and the museum as it is so interesting. Yanis, the guide in Southern Crete and Paleochora, was great. He was full of facts and true love and pride for his country and makes you excited to see everything. The excursions with traditional lunches were amongst the best and coziest food we had on our trip.

The transfers were super convenient, and really took the stress out of the planning, knowing there was going to be someone there that would pick you up and drop you off at each location.

All in all, I highly recommend. we loved our trip and out amazing experience in Greece.

This was my first time using Kimkim and my experience was seamless. Eric truly put together an epic trip to Iceland. He was instantly on top of any request or issue we encountered during our travels. The driving itinerary was perfectly set up with choices to direct each day as we saw fit or as weather dictated. I feel like we didn’t miss any obscure destination which no matter how much I researched couldn’t have been found on my own.
So, thank you Kimkim and especially thank you Eric for making our trip amazing!
I might be your best advertising as I tell everyone about the service you offer!!
Thanks,
Mary

We appreciate all that Gummi did to insure a great experience. Communication & response to questions & requests was very good.
Thanks again

Activity Review

Lunar Landscapes & Healing Waters – Blue Lagoon Immersion

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Wi-Fi included in rental made finding locations very easy

All of the drivers who picked us up were amazing and friendly. Ken, the coromandel boating captain was a pleasure and was definitely one of the best highlights of the trip. Eric from the Dunedin wildlife tours was also excellent, knowledgeable and friendly.

The NZ fine touring team were also fantastic. We had a few quirks pop up and I found the team to be very responsive and helpful. The itinerary was great.

This was my second experience booking through Kimkim and I definitely look forward to the third time!

Activity Reviews

All Blacks Rugby Experience

Auckland

It you’re a rugby fan it’s fantastic. If you’re not a rugby fan, it’s worth doing to get an understanding of how important the game is to New Zealanders. The history and cultural context outlined in the tour was very good.

Quality of Experience

Guides, Drivers and Staff

Transport

Monarch Otago Peninsula Wildlife Tour & Penguin Place

Dunedin

Eric was great! He knew a lot about the wildlife and history of the area. He also has great driving skills and was more than capable at pointing out hard to spot wildlife as we went along.

Quality of Experience

We saw lots of birds and a sea lion! Getting to see the albatross and penguins on the separate stops was well worth it. The boat tour was fun despite intermittent rain and the occasional choppy sea.

Guides, Drivers and Staff

Everyone was friendly and knowledgeable! I really enjoyed the whole day.

Transport

Visit the Te Papa Museum

Wellington

This was a must do and worth the hour and change to do it. Our guide was very knowledgeable about the history and the items in the museum. It’s worth spending a whole day there but you will certainly get the highlights with additional insights.

Quality of Experience

Our guide was on time and answered a lot of questions. She provided a lot of context and history which made us appreciate the displays all the more.

Guides, Drivers and Staff

Cathedral Cove Classic Sea Kayak Tour

New Zealand

Ken is a treat! He proved to be knowledgeable, friendly and personable. I appreciated his jokes and insights of the area. I hope to go back one day and I hope I can catch another cruise with him.

Quality of Experience

We got very lucky with the weather and took full advantage of it. Saw a fur seal, lots of fish, a jelly fish and had crystal clear waters.

Guides, Drivers and Staff

Ken is the best. He called to warn us about potentially poor weather but we got lucky. He was a lot of fun and while we certainly enjoyed the views, he made the trip a highlight for sure.

Transport

The boat was great and the wharf location made it easy to find and get to.

Kristy was the best. Our trip was 10/10 amazing and it wa sos challenging to plan. Every trabsfer, train ride, taxi, hotel and excursion that Kristy planned for us was excellent. So hard to accomplish with a family of 4 and yet she remained consistent and contactable the whole time. We love Kristy and would recommend her to any of our friends.

Jordan and Molly Safirstein

Private walking tour of Florence was amazing. We would not have had the same experience if we walked the city on our own. A private tour was great because we could chat and get to know our guide.

Visit Scotland…all of it :-)
I actually worked primarily with Neil who did an outstanding job in my option. His team also included Eva and Jane who were both quite helpful also. I have to say that our trip was very detailed traveling to 6 different location with activities at each. So probably 15 or more reservations that had to be correct and highly coordinated for our trip to go off without a hitch. Neil and team nailed it. I highly recommend KimKim for your traveling needs. Nice job Neil and Team. We thank you!

Hotel Reviews

The Roseate

Edinburgh

Very nice hotel and the experience was overall very nice. Make sure that you confirm which room you are getting as we had a bit of a rough start with room selection but the staff squared it away for us. Also know that you are about a 20 minute walk from the Royal mile. As we didn’t mind walking this was not an issue for us.

Rufflets St Andrews

St. Andrews

Wonderful hotel and highly recommended for your visit to St. Andrews. Also, catch a meal there if you don’t feel like coordinating dinner. Included breakfast was also very good. Nice job Rufflets.

Activity Reviews

Blair Atholl Castle Entrance tickets (Reopens 1st April)

Scotland

This was our favorite castle experience. Blair is not like Sterling or Edinburgh castles. It is more of a plantation property. However, the furnishings and grounds are amazing. I our opinion, it is a must see location.

Play Golf in St Andrews at either the Jubliee, Castle, Eden, New or Strathyrum courses

St Andrews

We played the Jubilee course. The experience was surreal to play on golf’s hallowed ground. If you are serious about golf…you MUST play here.

Private Guided Walk in Glencoe

Scotland

David was our guide and did an amazing job here. Highly recommended

St Andrews Walking Tour of the Old Course

St Andrews

If you are serious about golf. This is a MUST do. Golf’s hallowed ground must be seen and toured. Our guide was exceptional, and I wish we remembered his name to share with you.

Gustavo and Jessica were both wonderful to work with when planning my trip to Costa Rica. From beginning planning stages all the way to the end of my trip, they were there to help. I had many questions, concerns, changes and last minute requests that were all addressed with great satisfaction. Very pleasant to work with.

I was excited to not plan anything for once and have a trip planned for me. It was super easy to just tell Gustavo what I was generally looking for and him send me back a whole itinerary. I got to do a lot of fun things and see some cool stuff. Transfers, hotels, activities were all planned out.

My only feedback, which is more of a personal preference rather than a comment on the service, is that the trip was very tour and tourist oriented. I suppose I would have liked more suggestions for things to do that weren’t tied to a bigger tour group. Though I’m not sure if that exists in the areas I was in, especially La Fortuna, it did feel as though I was being shuttled from place to place with other crowds of people. I like to experience at least a little bit of the culture and country not tied to tourism but I do feel I missed a lot of that. However that is not something I mentioned before planning, I didn’t know enough to know what I didn’t know.

Overall great experience though

Activity Review

Arenal Hanging Bridges Walk

Arenal/La Fortuna

Highlight of the trip! I wouldn’t have gone here without a tour guide, he truly made the experience worth the visit. The views of course were beautiful but we got to see a lot of different animals and nature with tons of information surrounding. Highly recommend this

Quality of Experience

Guides, Drivers and Staff

Transport

Majid did an amazing job in putting together the perfect itinerary for the number of days we had and the budget we had. He and his team showed great hospitality and were a wealth of knowledge and great hosts. All the highlights were included on this trip, every experience was better than we could have imagined!

Hotel Reviews

Dar Chamaa

Ouarzazate

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Luxury Oasis Camp Merzouga

Taouz

Authenticity & Character

Location

It was in the middle of the Sahara with beautiful views

Staff

Cleanliness & Comfort

Chez Ichou

Dades Gorge

Beautiful hotel, with friendly and hospitable staff!

Authenticity & Character

Location

Beautiful views

Staff

Cleanliness & Comfort

Riad Touda

Marrakech

Absolutely gorgeous hotel and prime location in Marrakesh. Staff was very friendly and hospitable!

Authenticity & Character

Beautiful architecture and decor. Very picturesque, like stepping into a magazine

Location

Close to the square

Staff

Very friendly and showed great hospitality

Cleanliness & Comfort

Activity Reviews

Transfer to Marrakech via Aït Benhaddou, Argan Oil Cooperative

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Ouarzazate

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Ouarzazate: The Edge of the Sahara and Fossil Workshops

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Camel trek to your camp

Merzouga

Magical and surreal experience! Everyone involved made this a trip to remember!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Aït Benhaddou

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Marrakech to Boumalne Dades via Ouarzazate

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Guide was very knowledgeable and made stops when we asked

Transport

Walking tour of Marrakech

Marrakesh

Quality of Experience

Saw all the highlights of Marrakesh

Food

Guides, Drivers and Staff

Guide was extremely knowledgeable and was able to answer all questions and give a detailed explanation of the history

Transport

Marrakech Food Tour

Marrakesh

Quality of Experience

Hit up all the local spots and tried all the local foods. Accommodating to our dietary restrictions

Food

Guides, Drivers and Staff

Guide was very knowledgeable and provided a lot of information on the history of food and when certain dishes are consumed, etc

Transport

Wonderful trip. Guide was outstanding. It was a real adventure. Extremely physically challenging, culturally fascinating, and gorgeous scenery. A few constructive comments: the list of needed supplies should remind folks that it can get very cold in the mountains. People think central America is hot. Not true at altitude after sunset. List should include a warm jacket. A long sleeve cycling shirt also essential to avoid excessive sun exposure. A real dry bag also necessary.

The E bike experiment was successful. As a fit 70 year old, I could not have done this trip without it. However, the heavier bike is hard on the brakes on the steep downhill, and my rear brake cable broke. Fortunately, this was near the end of the trip. If it had been mid trip, it would’ve been a disaster and dangerous. the repair kit needs to include a replacement brake cable.

Overall a wonderful experience and high praise to KimKim, old town, Chris, and particularly Papiano. He could not have been more attentive.

We had an amazing trip to Croatia. Nikola was wonderful to work with. He was so helpful and informative when we were planning the trip. We made multiple changes, added people at the last minute and everything went so smoothly. Once we arrived in Croatia Nikola was even more helpful, he helped us tweak some plans and when my friend left her computer on a catamaran he made sure she not only got it back but had it delivered to the hotel so we didn't miss our afternoon activity. Exceeded my expectations! The trip to Croatia was one of the best trips of our lives!