Kimkim Trip Reviews

4.8
Based on 19,774 ratings
Read 19,774 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Hanna created a great customized itinerary for us
Iceland | Aug 6 - Aug 12, 2023

Myles
Myles S.
Hunts Point, NY | Reviewed on Aug 15, 2023

Hanna was so helpful pointing out the best things to do and planning a terrific itinerary customized to what we were looking to do.

She was responsive and able to make changes during planning when requested. She understood what would work best for us and provided great tips in the itinerary.

Guides who were especially good were Johnathan for the Silfra snorkel and Pawel for the ice cave.

Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Aug 15, 2023

Hi Myles, I am so happy you enjoyed you time in Iceland!
Wishing you wonderful future travels!
Best regards,
Hanna

Best early 50th birthday trip! .
France | Aug 3 - Aug 11, 2023

A
Aimee D.
Minnetonka, MN | Reviewed on Aug 14, 2023
We had an absolutely amazing trip to France using KimKim! We started in Paris, then headed to Reims, followed by Annecy and Chamonix. All of our hotels were fantastic and all of our guides were outstanding. Josée was great to work with - we only had a few issues that were dealt with quickly and corrected. This is the second time we’ve used kimkim in the past 12 months and it’s been nothing but fabulous. Highly recommending using them - we certainly will in the future! Read more

We had an absolutely amazing trip to France using KimKim! We started in Paris, then headed to Reims, followed by Annecy and Chamonix. All of our hotels were fantastic and all of our guides were outstanding. Josée was great to work with - we only had a few issues that were dealt with quickly and corrected. This is the second time we’ve used kimkim in the past 12 months and it’s been nothing but fabulous. Highly recommending using them - we certainly will in the future!

Hotel Reviews
Chalet Hotel le Prieuré
CHAMONIX MONT BLANC

THE VIEWS!! Absolutely stunning! The location is perfect. We had a suite that was perfect for our family of four. Everyone had their space. The two bathrooms/showers was awesome. Everything was super nice and newly renovated. The spa is a really nice touch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rivage Hôtel & Spa Annecy
Annecy

What an incredible property! We had a junior suite that was perfect for our family of four. It was huge! Everything about the hotel is top notch. The views and location cannot be best. The staff was super! We loved every second of our stay there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Premier Hôtel de la Paix
Reims

Loved this hotel! Rooms were super nice, breakfast was great, room service and the bar were awesome. Staff was super friendly and you can’t beat the location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

Great location, great breakfast included and the staff was great!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Roadbook & Support Service
Roadbook & Support Service
France

Not super helpful to only receive this a week or two before trip. Should be provided sooner.

Quality of Experience
Aiguille du Midi, balcony hiking and Mer de Glace
Aiguille du Midi, balcony hiking and Mer de Glace
France

EPIC I’m every way! LOVED LOVED LOVES this so much. The weather was perfect, the views were to die for and the getting to experience the hike and see the stuff that we did was like nothing we’d ever done. Alban was the NICEST guy - he was just awesome!

Quality of Experience
Guides, Drivers and Staff
Transport
Private cruise & Cheese Fondue on Annecy Lake
Private cruise & Cheese Fondue on Annecy Lake
Annecy

Wow was this amazing! The weather was perfect, the food was fantastic and Roy was super sweet! He even took my son over so he could jump off a ledge into the water. He had blankets to keep us warm as the sun was setting. It was great!!

Quality of Experience
Guides, Drivers and Staff
Transport
Confusing as to where we were supposed to meet him.
Famous Champagne Houses & Sightseeing in Reims- Private group
Famous Champagne Houses & Sightseeing in Reims- Private group
Reims

This tour exceeded our expectations by a lot! Wow - we learned so very much about Teims from an historic context. We visited several amazing churches as well. Rafa knows a lot and was just great to spend the day with!

Quality of Experience
Guides, Drivers and Staff
Transport
Saint-Germain-des-Prés Pastry and Chocolate Tour
Saint-Germain-des-Prés Pastry and Chocolate Tour
Paris

This was a super fun experience! It was great to get to sample all of the fun foods! My kids loved it!

Quality of Experience
Guides, Drivers and Staff
Luis was great!
Montmartre & Sacré-Coeur Walking Tour
Montmartre & Sacré-Coeur Walking Tour
Paris

It was great - we learned so much about the area that we otherwise would not have ever discovered. It’s a really great excursion. Mathias was great!

Quality of Experience
Guides, Drivers and Staff
Mathias was super knowledgeable and friendly!
Orsay Museum with audioguide  (tickets only)
Orsay Museum with audioguide (tickets only)
Paris

Loved loved loved this! My kids really enjoyed having the audio guides. It provided us with more appreciation for what we were looking at. And you controlled what pieces you wanted to lean more about. Super easy to use as well.

Quality of Experience
Eiffel Tower Summit Ticket and Commented Seine cruise
Eiffel Tower Summit Ticket and Commented Seine cruise
Paris

Would have been awesome but it was pouring and cold so it was not a great experience.

Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on Aug 18, 2023

Bonjour Aimee and family!
Thank you so much for sharing your comments and your enthusiastic feedback on your family trip to France! It was a delight to organize your itinerary and I hope you went back home with lots of great memories!
Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Thanks again for your trust in Kim Kim and in our team !
Josée

Iceland was an amazing experience! It was so ...
Iceland | Aug 8 - Aug 13, 2023

M
Marisa A.
Charlotte, NC | Reviewed on Aug 14, 2023
Iceland was an amazing experience! It was so lovely to have KimKim handle everything from hotels to excursion tickets to the rental car. We really didn't have to think about anything! Our trip plan included driving maps, so we knew how long we would drive each day and the sights we would encounter along the way. We had a couple of hiccups due to weather (including losing a day of our trip bc of flight cancellations), and KimKim responded very quickly to our issues and moved things around. Our... Read more

Iceland was an amazing experience! It was so lovely to have KimKim handle everything from hotels to excursion tickets to the rental car. We really didn't have to think about anything! Our trip plan included driving maps, so we knew how long we would drive each day and the sights we would encounter along the way. We had a couple of hiccups due to weather (including losing a day of our trip bc of flight cancellations), and KimKim responded very quickly to our issues and moved things around. Our favorite town was Stykkisholmur, and we loved the gorgeous landscapes we drove through to get there. The Folklore Tour was an amazing addition to our time in Reykjavik, and we really felt like we got a good feel for the South Coast and western Iceland. Terry did a wonderful job incorporating the sights we wanted to visit and keeping us within budget for the trip. She made sure we received relevant information about clothing and food in Iceland as well as the detailed itinerary for the trip in a timely manner. We would absolutely use KimKim again!

Hotel Review
CenterHotel Klöpp
Reykjavík

The hotel was right in the middle of downtown which would normally be great, but it happened to be Pride Week, and the hotel was directly across from an Irish Pub. It was super loud until 4:30 am. However, we popped in our earplugs and managed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Folklore Walking Tour
Folklore Walking Tour
Reykjavík

We went on a folklore walking tour in Reykjavik where we learned about elves, trolls, and zombies. It was fun and different!

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Reykjavík

The whale watching tour was relaxing. We got to see some dolphins and a whale. I found it nice to be on the water and see everything from a different viewpoint.

Quality of Experience
Guides, Drivers and Staff
Transport
Lava Tunnel Tour
Lava Tunnel Tour
Iceland

I had a great time on the Lava Tunnel Tour. It was really cool and informative. The guide took us through three different levels in the tunnel and gave us a history of how it was created by volcanoes. The guide also made sure to shine his light on different areas so that we could take pictures. It was fun, a bit damp, but nothing too crazy. I'm glad we were able to add this to our itinerary.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Aug 15, 2023

Thank you for the 5 star review, Marisa! I'm so happy that the losing of a day at the beginning of your trip didn't affect your enjoyment of it. Sounds like you had an amazing time! It was certainly a pleasure to have created this trip for you and your family. Warmest regards, Terry

Bali
Vietnam | Aug 3 - Aug 13, 2023

Bola
Bola O.
Houston, TX | Reviewed on Aug 14, 2023
The tour guide:Dedy was so very kind and very thoughtful. Always tried to make our requests a reality.
One thing I could say is the Bali transportation was a little cramp especially for those sitting in the back. The jeep was a little better.
Ashley was always responsive and available. Ashley, Dedy helped make Valarie’s bday experience the best ever. I think we counted 4-5 different places sang happy birthday and provided her with either a cake or a drink that day, and I believe that was...
Read more

The tour guide:Dedy was so very kind and very thoughtful. Always tried to make our requests a reality.
One thing I could say is the Bali transportation was a little cramp especially for those sitting in the back. The jeep was a little better.
Ashley was always responsive and available. Ashley, Dedy helped make Valarie’s bday experience the best ever. I think we counted 4-5 different places sang happy birthday and provided her with either a cake or a drink that day, and I believe that was partly due to Ashley’s communication and doing.

Hotel Reviews
Sadara Boutique Resort

Nice hotel and amenities. Breakfast was abundant and they provided early morning breakfast which was sooo very yummy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bebek Tepi Sawah Villas and Spa

Nice and authentic, but not as clean as I would like. To close to real life with bugs and wild life. Employees are very kind and attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
ATV & Ubud Surrounding
ATV & Ubud Surrounding
Ubud, Bali

Great fun! That whole day was a really fun day with the swings and the ATV, I felt like a princess and a bad ass in one day!

Quality of Experience
Guides, Drivers and Staff
Transport
Climbing Mt. Batur & Natural Hot Spring
Climbing Mt. Batur & Natural Hot Spring
Ubud, Bali

It was ultimately a great experience, but maybe it would have been nice to get more realistic information prior to doing the climb. I was not expecting it to be as hard as it was.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Aug 15, 2023

Dear Bola and other ladies,
Thank you so much for your kind words for Dedy and me for Bali trip. We're so thrilled that all of you enjoyed the trip and that we were a part of unforgettable Valerie’s birthday.
I am sorry about the small hiccup at Ubud where the guide did not inform you about the level of the climb trip. I am sure that we will improve by providing more details in the itinerary and asking the guide to advise future travelers to amend it according to their ability.
Thank you again for choosing our company and we hope to see you again!
My very best from Vietnam <3,
Ashley

My Client loved the trip!
Iceland | Aug 2 - Aug 13, 2023

J
Jackie M.
Shenandoah, LA | Reviewed on Aug 14, 2023

My Client loved the trip and said that it was a complete success. He was very happy with all of the suggestions and said he would have missed so much without the planning of Guomundur Oli. I will be referring my clients to him and KimKIm!

Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Aug 17, 2023

Thank you so much for the kind words Jackie and I hope we can work more together in the near future :)

A Wonderful Two-Week Honeymoon Exploring the Wonders and Gems of Spain!
Spain | Jul 31 - Aug 13, 2023

Paul
Paul S.
Highlands Ranch, CO | Reviewed on Aug 14, 2023
First and foremost, thank you to Marina, our travel advisor, for putting together an amazing honeymoon for us! We thoroughly enjoyed each of the cities, the experiences, and the restaurant recommendations. All the hotels were comfortable, authentic, and the staffs worked very hard to make us feel very welcome. The guides to the person (especially Gaspar in Barcelona and Rafael in Sevilla) were all excellent and we learned so much in each place we visited. The customer service, including from... Read more

First and foremost, thank you to Marina, our travel advisor, for putting together an amazing honeymoon for us! We thoroughly enjoyed each of the cities, the experiences, and the restaurant recommendations. All the hotels were comfortable, authentic, and the staffs worked very hard to make us feel very welcome. The guides to the person (especially Gaspar in Barcelona and Rafael in Sevilla) were all excellent and we learned so much in each place we visited. The customer service, including from Marina and those who covered for her on the weekend, was also excellent. We would definitely use Marina again for Spain next time we visit and kimkim for other countries. In all, thank you for helping us put together a memorable honeymoon. We will be forever grateful!

Activity Reviews
Discover Girona & Dalí’s World
Discover Girona & Dalí’s World
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Show
Flamenco Show
Granada
Quality of Experience
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Aug 17, 2023

Hi Paul, thank you so so much for taking the time to write your trip review and your kind words! It has been a true pleasure helping you plan your Honeymoon trip to Spain. I am glad to hear that you enjoyed your guide tours, I will make sure to pass your words on to our guides! I wish you can visit us in the future to discover new destinations, such as the North of Spain, or Portugal. My kindest regards, Marina from the Espiritu Travel family :)

Highly Recommended! The trip was planned exactly as we had asked....
Iceland | Aug 3 - Aug 10, 2023

G
Geoffrey R.
Canada | Reviewed on Aug 14, 2023

The trip was planned exactly as we had asked. Emanuela was prompt and efficient at dealing with the minor issues that arose. Highly recommended!

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Aug 15, 2023

Dear Geoffrey and Susan,
how lovely it has been to connect with you since the beginning of your trip planning.
I am so happy you had a wonderful time in Iceland and thank you for your beautiful review.
All the best,
Emanuela

Our first trip to France!
France | Aug 8 - Aug 12, 2023

Vicky
Vicky C.
Denver, CO | Reviewed on Aug 14, 2023
We were completely overwhelmed as to how to book our trip to France. We had never been to this beautiful country. The itinerary that was suggested and eventually booked for us was wonderful! It was a great mix of history, culture, sightseeing and VIP treatment. Read more

We were completely overwhelmed as to how to book our trip to France. We had never been to this beautiful country. The itinerary that was suggested and eventually booked for us was wonderful! It was a great mix of history, culture, sightseeing and VIP treatment.

Hotel Review
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

It was at such a convenient place. Front desk was helpful in suggesting places to eat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Arnas | Replied on Aug 14, 2023

Thanks, Vicky, I am happy you and your family had such a great time in France.
It was great to plan your holiday with you and Daryl!

We hope to see you again soon on Kimkim !

Best regards
Justine

Silvia planned an amazing trip for our family...
Iceland | Aug 1 - Aug 9, 2023

L
Lara H.
Raleigh, NC | Reviewed on Aug 14, 2023

Silvia planned an amazing trip for our family. After some challenges at the beginning of planning the trip with a bit of unresponsiveness by her partner, Silvia jumped in and made sure we were well taken care of, all of our questions were answered, and I felt much more confident with our upcoming trip details. Every aspect of the trip was perfect, and she was incredibly responsive via WhatsApp along the way while we were traveling. I highly recommend Silvia to work with in planning a trip to Iceland!

Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Aug 15, 2023

Hi Lara & family!

I'm thrilled to hear you all had an amazing time in Iceland! Lovely photos from your trip to the Blue Lagoon :) You know where to find us if you ever decide to explore more of the Nordics!

Best wishes,
Silvia & the Unforgettable Nordic team

obsolete system & service
British Columbia | Jul 1 - Jul 22, 2023

C
Christian A.
Switzerland | Reviewed on Aug 14, 2023
Carl gave us some good initial trips ideas, but when we needed some more specific info we were left waiting. At the end we kept only 3 destinations proposed, the rest of the trip we planned independenty. We had the feeling that the packages offerered were pretty standard & for mass tourism. Carl gave good tips especially about Banf & Jasper and flyght to Vancuver Island, even if here the accomodation was 45 minutes off the center of Tofino ... not so handy on a little village with no Taxis... Read more

Carl gave us some good initial trips ideas, but when we needed some more specific info we were left waiting. At the end we kept only 3 destinations proposed, the rest of the trip we planned independenty. We had the feeling that the packages offerered were pretty standard & for mass tourism.

Carl gave good tips especially about Banf & Jasper and flyght to Vancuver Island, even if here the accomodation was 45 minutes off the center of Tofino ... not so handy on a little village with no Taxis =we had to rent a car at the last minute!

The voucher organisation of Kim Kim is obsolete if we compare to all the travelling& booking apps we can get online, and the hotel selection was done via e-mail on a "have a look at this place" basis.
The vouchers for trips often had only date and no timing confirmed, so we had to phone the day before to reconfirm & do the follow up ourself (quite anoying knowing that kim kim charged a full price & commission)

Pricing in kim kim is not transparent, we got a lump sum and we had no break down to understand costing.

overall the kim kim service & system is not for us, will not come back.

Local specialist: Carl Saulnier-Gagnon
Carl
Carl Saulnier-Gagnon
Local specialist in Québec | Replied on Aug 14, 2023

Thank you for your follow up Christian.
I'm sorry about your feeling has we spoke about the destination and the programs and you knew about the situation with Tofino. Western Canada is extremely busy during high season and it's hard to get to Banff during summer and feeling alone.

Have a great day

My trip to Iceland was absolutely incredible....
Iceland | Jul 6 - Jul 15, 2023

Y
Yashvardhan R.
West Torrington, CT | Reviewed on Aug 14, 2023
My trip to Iceland was absolutely incredible. From beginning until the end, Gummi (Guðmundur) provided the utmost care and dedication to make my trip worth it. I'd highly recommend going through him--please request for his suggestions when booking through Kimkim! I enjoy hiking and nature, and Gummi did a great job of suggesting beautiful stops along the ring road for me. Additionally, Gummi knew which activities are a must-do, and suggested those specific activities. He was also flexible in... Read more

My trip to Iceland was absolutely incredible. From beginning until the end, Gummi (Guðmundur) provided the utmost care and dedication to make my trip worth it. I'd highly recommend going through him--please request for his suggestions when booking through Kimkim! I enjoy hiking and nature, and Gummi did a great job of suggesting beautiful stops along the ring road for me. Additionally, Gummi knew which activities are a must-do, and suggested those specific activities. He was also flexible in changing my itinerary when I requested for it, making the trip feel completely in my control without me doing any of the groundwork.

Lastly, Kimkim was also super helpful throughout the journey. They were quick to respond and resolve any hiccups (small hiccup when I was picking up the car and at one of the hotels that couldn't find the booking in my 10 day trip).

Activity Reviews
Glacier Hike & Ice Cave Visit
Glacier Hike & Ice Cave Visit
Iceland

It was super fun to learn about the glacier and see the surroundings. Climbing on the glacier was also fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave
Katla Ice Cave
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Aug 17, 2023

Thank you so much for the kind words my friend and I hope to see you in Iceland soon again. Didn't we decide I owe you a beer for some reason haha!

An eye-opening but fun trip to Southeast Asia
Thailand | Jul 31 - Aug 10, 2023

Claudine
Claudine G.
the Philippines | Reviewed on Aug 14, 2023
We took a quick 10-day, 3-country, 4-stop Southeast Asian holiday and Ha Dinh made us the perfect itinerary. The boutique hotels she got us in Ho Chi Minh, Siem Reap, Bangkok and Chiang Mai were all up to standard and very central in their location. The guides in each destination all made our trip quite informative and definitely memorable, slightly bittersweet in Cambodia as we learned about their political past and present. A score of 10 for Ha Dinh as she opened the communication with us... Read more

We took a quick 10-day, 3-country, 4-stop Southeast Asian holiday and Ha Dinh made us the perfect itinerary. The boutique hotels she got us in Ho Chi Minh, Siem Reap, Bangkok and Chiang Mai were all up to standard and very central in their location. The guides in each destination all made our trip quite informative and definitely memorable, slightly bittersweet in Cambodia as we learned about their political past and present. A score of 10 for Ha Dinh as she opened the communication with us when we got to our first destination (Vietnam) and was there every step of the way. She looked after us so well we felt secure, confident and safe in this trip.

Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Aug 15, 2023

Dear Claudine,
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to 3 Southeast Asian countries - Vietnam, Cambodia and Thailand and that everything went smoothly. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!
Wish you all the best,
Ha

Amazing experience
Peru | Jul 22 - Aug 3, 2023

N
Nilanshu S.
India | Reviewed on Aug 14, 2023
I should begin off by mentioning that I was really skeptical and paranoid about using kimkim for my dream trip to South America as it was my first time using it and I did not have any one i know that could vouch for it, but am now a convert and would use kimkim for my future plans as well. Alvaro (Planner for my trip) was very patient and prompt in making sure that all my interests are captured well in the plan. The itinerary was put together with careful consideration to what I wanted.... Read more

I should begin off by mentioning that I was really skeptical and paranoid about using kimkim for my dream trip to South America as it was my first time using it and I did not have any one i know that could vouch for it, but am now a convert and would use kimkim for my future plans as well.

Alvaro (Planner for my trip) was very patient and prompt in making sure that all my interests are captured well in the plan. The itinerary was put together with careful consideration to what I wanted. However personally, I expected no less in terms of the planning but the thing I appreciated the most was the fact that Alvaro was very patient in dealing with my questions and constant paranoia. I have in the past dealt with other services( not kimkim) who want you to finalize a plan quickly and push you to do so, so that they can get the commission and move on however Alvaro encouraged me to take time to make sure things are good.

The trip in itself was wonderful . Experience in Peruvian Amazon was nothing less than extraordinary.. Being in the lap of nature literally in the lungs of the world was experience of a lifetime. Luckily for us the weather was good and it did not rain(I am used to humidity from India so that did not bother me much) so was able to make full use of the time there. Our decision o visit North Chile as well was probably a little unorthodox but something I absolutely loved. From the Amazon to Atacama was a transition that was worth the money and time. Words and pictures cant do justice to the landscapes that we saw. The quality of the service throughout was excellent.

Hotels chosen were all based on our budget and good, while the guides and local services were on most trips awesome. Likewise for airport pick ups and drops (which I took because i dont know Spanish and wanted to avoid dealing with local taxi) were always on time.

People may be skeptical about the cost, as it would definitely be higher than if you would plan your own backpacking tour or use a local vendor, but if you are looking for a relaxing family tour where someone plans out your entire end to end tour without you having to worry about anything, then the cost is more than worth it. If you know the country and exactly what you are looking for then maybe you can go ahead an look for local vendors to save on money but otherwise if you dont know the country well, would encourage you to give kimkim a try!

Areas of Improvement -
The trip in itself went without any hiccup but one suggestion would be for Kimkim to ask the local vendors to contact the clients a day before without fail and have them share the plan for the next 3-4 days on day 1. For Peru that was the case with me, but for Atacama, Chile I was contacted for each tour separately (in advance of that particular tour). Like I said it went without any issue but did leave me anxious a couple of times waiting for a message from the local vendor.

All in all a 5 start experience for me!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Aug 14, 2023
Hola Nilanshu!
Your review just made our day! 🎉 I am stoked that your first kimkim experience rocked! I am so happy to be part of making your dream trip to South America a reality.
Your journey from the Amazon to the Atacama sounds like something out of a movie! The landscapes are truly mindblowing. It's so exciting to hear that our guides, accommodations, and airport pickups (bye-bye, language barrier haha!) added that extra sparkle to your adventure. We get that the price tag might raise... Read more

Hola Nilanshu!
Your review just made our day! 🎉 I am stoked that your first kimkim experience rocked! I am so happy to be part of making your dream trip to South America a reality.

Your journey from the Amazon to the Atacama sounds like something out of a movie! The landscapes are truly mindblowing.

It's so exciting to hear that our guides, accommodations, and airport pickups (bye-bye, language barrier haha!) added that extra sparkle to your adventure. We get that the price tag might raise an eyebrow, but creating worry-free, top-notch experiences is what we're all about.

Thanks a million for sharing your thoughts on communication too – your feedback is like gold.
We'll make sure our local vendors get the memo to keep you in the loop!

So excited to have you as part of our travel family now. Can't wait to help you plan more awesome plans whenever you're ready!

Stay rad and keep those travel vibes alive,
Alvaro, Responsible Travel, and the kimkim team 🌍✈️

Chef's Kiss
Costa Rica | Jul 16 - Jul 22, 2023

Diane
Diane I.
Palo Alto, CA | Reviewed on Aug 13, 2023
After taking the quiz on things I wanted to see and do while in Costa Rica, Gustavo planned the perfect trip! I'm so glad that I went with KimKim for the planning because there's no way that I would have known exactly which hotels to go with or which of the bazillion guides for activities. Knowing how long the travel would be for me to get to La Fortuna, he didn't plan anything until the evening after I arrived, giving me plenty of downtime so that I was ready to take in all the sights for... Read more

After taking the quiz on things I wanted to see and do while in Costa Rica, Gustavo planned the perfect trip! I'm so glad that I went with KimKim for the planning because there's no way that I would have known exactly which hotels to go with or which of the bazillion guides for activities. Knowing how long the travel would be for me to get to La Fortuna, he didn't plan anything until the evening after I arrived, giving me plenty of downtime so that I was ready to take in all the sights for the night hike. I went SUPing on Lake Arenal and kayaking and snorkeling down in Quepos. The hotel in Quepos was absolutely *chef's kiss*! The guide for kayaking picked me up and then we wound our way up to where the incredible palatial hotels are up in the hillside to get a family. Though the hotels up there are gorgeous, he booked me at Karahe--which is beautiful and has lovely accommodations, and is a one-minute stroll from your room to the beach. I was also glad that he booked all the drivers for me. A friend suggested I rent a car and get myself around. I am *so* thankful that I did not have to navigate those roads since the vast majority have no signage. Everything was well worth what was spent. Thank you, Gustavo!

Local specialist: Gustavo Camperos

Fun family Yucatan adventure
Mexico | Jul 31 - Aug 6, 2023

Josh
Josh B.
Lafayette, CO | Reviewed on Aug 13, 2023
We had an amazing trip exploring Mayan ruins, cenotes, and towns of the Yucatan. Isabelle helped us plan a trip where almost every day included a new adventure that allowed us to experience the culture, history, food, and natural features of the area. We look forward to planning another trip with Kimkim in the future. Highlights
- Breakfasts at Casa Quetzal, our hotel in Valladolid. Each morning the friendly servers delivered fresh fruits, bread, granola, coffee, and chocolate milk for the...
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We had an amazing trip exploring Mayan ruins, cenotes, and towns of the Yucatan. Isabelle helped us plan a trip where almost every day included a new adventure that allowed us to experience the culture, history, food, and natural features of the area. We look forward to planning another trip with Kimkim in the future.

Highlights
- Breakfasts at Casa Quetzal, our hotel in Valladolid. Each morning the friendly servers delivered fresh fruits, bread, granola, coffee, and chocolate milk for the kids.
- Casa Quetzal is ideally located just around the corner from Convento de San Bernardino de Siena and the colorful shops and restaurants along Calzada de los Frailes.
- We watched the flamingos and had up-close encounters with crocodiles and horseshoe crabs at Rio Lagartos.
- My kids raced up the palace steps at Ek Balam and ziplined across X’Canche cenote.
- Thanks to Isabelle’s advice, we beat the heat and crowds at Chichén Itzá by arriving at 8 am. We found a shaded parking spot by the entrance, quickly located our guide, zipped past the ticket lines, and walked directly to el castillo. After a few hours exploring the ruins, we were ready for a delicious lunch and a swim in the beautiful Yokdzonot Cenote.
- Lunch at La Casa de los Gorditos in Coba. Best Cochinita Pibil of the trip.
- Villa Pescadores in Tulum is a peaceful, relaxing place to stay. We enjoyed lounging on the front porch of our cabana, hammock naps, and looking up at the stars.
- We floated down the world’s best lazy river during our visit to Muyil Sian Ka'an Biosphere Reserve.
- The people of Tulum are friendly and their food is amazing. We enjoyed El Morros, Burritos Amor, El Sudaca, and fresh churros!.
- On our final day, our tour guide Iber took us to the Tulum ruins and then to Tankah for a 4-cenote adventure that included ziplines, snorkeling, a canoe ride, and swimming in a bat cave, followed by a delicious Mayan lunch. For the kids, this was the best part of the trip. Iber was also our favorite guide. He was engaging, fun, and possessed all kinds of knowledge about the history, geography, plants, and wildlife of the area.

Things that could have been better:
- The house next to Casa Quetzal has a rooster who wakes up at 4 am.
- Villa Pescadores is difficult to access. Despite what Google Maps says, the beach road is one way (north to south) and the only route to the hotel is through the national park entrance (80 pesos per person). We learned this the hard way upon arrival in Tulum. Due to traffic at the national park entrance, we also encountered 20-40 minute delays when returning after our excursions.
While Villa Pescadores itself is wonderful and quiet, the beach club at the hotel next door often plays loud dance music late into the night.
We could have skipped the included breakfast at Villa Pescadores. Twice, we left the hotel before service started. The availability of items on the menu was also a bit inconsistent from day to day.

Local specialist: Isabelle Bauer
Isabelle
Isabelle Bauer
Local specialist in Tulum | Replied on Aug 14, 2023

Hi Josh,

I am happy to read that you had an awesome time with your family in Yucatán :) Thank you very much for having taken the time to write a detailed review - it helps us to provide feedback to our providers and thereby improve our service :)

I wish you all the best and would love to welcome you again in Mexico!
Isa and Rutopía team

Wonderful intergenerational trip!
Iceland | Aug 2 - Aug 12, 2023

J
Julie B.
Seattle, WA | Reviewed on Aug 13, 2023

My family of 5 ages 12-77 had an incredible 11-day trip to Iceland facilitated by Lisbet and Kim Kim. We especially enjoyed up close viewing of whales, puffins, and icebergs; every day's beautiful and varied scenery; and great food at almost every stop. Ending the trip at the Sky Lagoon was also a highlight. Thank you Lisbet, for designing a well-paced trip for our crew and for being extremely responsive and helpful all along the way.

Local specialist: Lisbet Grönvaldt
Lisbet
Lisbet Grönvaldt
Local specialist in Iceland | Replied on Aug 14, 2023

Thank you, Julie! I'm so happy you had an incredible trip.

Everyone did a fantastic job, both in develop...
Greece | Aug 3 - Aug 12, 2023

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Laura M.
Portland, OR | Reviewed on Aug 13, 2023
Everyone did a fantastic job, both in developing our ideal itinerary and responding to unexpected changes once we weren't in Greece. Read more

Everyone did a fantastic job, both in developing our ideal itinerary and responding to unexpected changes once we weren't in Greece.

Hotel Reviews
Lato Boutique Hotel
Heraklion

A pleasant hotel centrally located in Heraklion. We could walk to restaurants, shopping, the waterfront and everywhere we were interested in.

Authenticity & Character
Modern hotel.
Location
easy walking to shopping and sightseeing
Staff
Cleanliness & Comfort
Plaka Hotel
Athens

Well located, within walking distance or restaurants, shopping, and historical sites.

Authenticity & Character
modern hotel
Location
Staff
Cleanliness & Comfort
Liana Beach Hotel & Spa
Naxos

Right on the beach, with lounges and umbrellas for visitor use. There is also a lovely outdoor bar (where the buffet breakfast is served) and a beautiful pool.

Authenticity & Character
Location
The hotel is not central to anything specific in Naxos, but the beach is point of visiting this hotel, and multiple restaurants are within walking distance.
Staff
Cleanliness & Comfort
Abelonas Retreat Sunset & Sunrise Lodgings
Santorini

Fantastic hotel, with lovely pool, amazing views, and wonderful made-to-order breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Aug 21, 2023

Hello Laura,

Thank you very much for taking some time to write a review!

My team and I are more than happy hearing that you enjoyed your family trip to our beautiful country. We trying our best for your best services so you could take the best memories with you. I will be glad to build together an other trip to Italy or Greece in the future!

Best wishes,
Harris

My family had a wonderful 2 week excursion in...
Scotland | Jul 22 - Aug 5, 2023

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Lance B.
University Place, WA | Reviewed on Aug 13, 2023
My family had a wonderful 2 week excursion in Scotland with the help of Luigi. We had a once in a life time visit through some of the most amazing locations in Scotland. Not only did we see some of the very well know tourist attraction, but we also visited many of the local "off the beaten path" villages in Scotland. My family always enjoyed more nature oriented excursions rather than big city tours. With Luigi's help, our itinerary included shepherding, falconry, fishing on the Tweed,... Read more

My family had a wonderful 2 week excursion in Scotland with the help of Luigi. We had a once in a life time visit through some of the most amazing locations in Scotland. Not only did we see some of the very well know tourist attraction, but we also visited many of the local "off the beaten path" villages in Scotland. My family always enjoyed more nature oriented excursions rather than big city tours. With Luigi's help, our itinerary included shepherding, falconry, fishing on the Tweed, and lots of hiking.

From the start to the end of the planning process, Luigi was always informative, attentive and prompt. He listened and understood what we wanted for our vacation. There were over 50+ messages exchanges between us before the itinerary was finalized. one week before departure date, Luigi had a Zoom meeting with us to go through the entire itinerary in detail so we were clear on our vacation. Every morning of our vacation, we received a detailed email synopsis of our upcoming activities. The emails included fascinating historical details relevant to the site we would visit. My husband and I really appreciated his attention to details. Luigi made us feel like we were his only client and he was always available for us 24/7.

This is our 3rd international excursion with KimKim. We are so pleased that Luigi is there to help us navigate through our planning. We can't thank Luigi enough for everything he did.

Activity Reviews
River Tweed Fly Fishing
River Tweed Fly Fishing
Scotland

Martin and Jamie were the most laid back guides. even though we did not catch anything, they were gracious hosts. we really enjoyed the beautiful and quiet location. We now can check off Tweed river on our list of top fishing locations.

Quality of Experience
Guides, Drivers and Staff
Get passionate to Scottish history with an Historian
Get passionate to Scottish history with an Historian
Scotland

John and his partner certainly did not disappoint. We were suppose to have a 2 hour guided tour with John through Stirling Castle. But he has so much information to offer that the 2 hours turned quickly into 4 hours. If you are a history buff, John is the person for you.

Quality of Experience
Guides, Drivers and Staff
Highland chocolate tasting experience.
Highland chocolate tasting experience.
Scotland

OMG...these were the most decadent chocolate I have ever had. Never knew chocolate could be that amazing!!

Quality of Experience
Guides, Drivers and Staff
Discover traditional herding
Discover traditional herding
Scotland

there is nothing like watching the close working relationship between a dog and the shepherd. We had the most amazing time with our host. After the demonstration, we got to play with all of the border collies for about an hour. Even my most apathetic teenager had a huge grin on his face.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Aug 14, 2023
Dear Linda and Family, A hearty cheers and a big virtual high-five to you for embarking on a fantastic journey with us! We're thrilled that you chose us to participate in your adventure. Your trust in us means the world, and we're over the moon to hear that you had a fantastic time. It's travellers like you who make what we do truly special.
We hope you've gathered unforgettable memories, soaked in new experiences, and found moments that'll bring you a smile for years.
Remember, our team... Read more

Dear Linda and Family,

A hearty cheers and a big virtual high-five to you for embarking on a fantastic journey with us! We're thrilled that you chose us to participate in your adventure.

Your trust in us means the world, and we're over the moon to hear that you had a fantastic time. It's travellers like you who make what we do truly special.
We hope you've gathered unforgettable memories, soaked in new experiences, and found moments that'll bring you a smile for years.

Remember, our team is like a trusty compass whenever you're ready for your next escapade.

Don't hesitate to reach out, whether it's for another thrilling expedition or just a friendly chat about your travels.

Safe journeys and countless more tales ahead!

Warmest regards.

L.

A Minor Miracle
Italy | Jul 22 - Jul 27, 2023

Dr.
Dr. D.
Sarasota, FL | Reviewed on Aug 13, 2023
What a memorable trip. Valeria and Deborah pulled off a minor miracle in re-organizing almost our entire itinerary at the last minute (like the night before we were to leave the US). They salvaged what otherwise would have been a disaster for our family. Due to unforseen circumstances, dates, places, activities, tours, transportation, pretty much everything, had to be altered. What a relief and thrill it was for us to arrive at last in Rome to find new arrangements had been made. Our... Read more

What a memorable trip. Valeria and Deborah pulled off a minor miracle in re-organizing almost our entire itinerary at the last minute (like the night before we were to leave the US). They salvaged what otherwise would have been a disaster for our family. Due to unforseen circumstances, dates, places, activities, tours, transportation, pretty much everything, had to be altered. What a relief and thrill it was for us to arrive at last in Rome to find new arrangements had been made.

Our local concierge Daniela was waiting for us at the airport and ushered to our air-conditioned, spacious, and comfortable van. Both she and our driver even helped with our bags. That set the tone for the rest of our incredibly well orchestrated trip. To a person, everyone involved from start to finish was professional, affable, knowledgeable, and eager to help. Can't remember every one's name but Lorenzo (The Colosseum and Forum), Vincenzo (got us to the train on time), Annaelise (Vatican City), Alyssa (Venice - unsure about spellings), Beatrice (Venice) and all of our drivers stand out.

Hotel Reviews
Bonvecchiati Palace
Venice

Wonderful location. Great rooms. Good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Della Conciliazione
Rome

Great location and very helpful and friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Venice Gondola Ride
Venice Gondola Ride
Venice

Trip would not have been complete without this. Beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people) with a private transfer from the hotel to the meeting point
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people) with a private transfer from the hotel to the meeting point
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Morning private  Pizza Making lesson afternoon Small group tour ( max 6 people) of the Vatican Museums and Sistine chapel
Morning private Pizza Making lesson afternoon Small group tour ( max 6 people) of the Vatican Museums and Sistine chapel
Rome

Tony was amazing. He is an incredible teacher - a very patient. We had so much fun as a family making pizza (or at least trying to).

Guides, Drivers and Staff
Transport
Private walking guided tour of Venice highlights and afternoon Bacaro food tour
Private walking guided tour of Venice highlights and afternoon Bacaro food tour
Venice

Our guide was superb. So knowledgeable, fun, energetic. Really went extra to make it a great experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Aug 13, 2023

Hi Dave/ Kim,
I am so happy we could make this little miracle to your family.
The situation was really not so easy, but we made it!
You deserved having such a great time after all the bumps at the beginning!
Hope to help organising you another memorable trip!
See you soon in Italy,
Ciao valeria

Our complete trust in KImKim, Justine and the guides!
France | Aug 8 - Aug 12, 2023

S
Sharon S.
Colorado Springs, CO | Reviewed on Aug 13, 2023
We had three guides, Raphelle F and Mathias and Raphelle S. They were all so outstanding! Very personable, passionate, well informed and answered all our questions in such a passionate way. It was mostly just the three of us so it was very personalized and private to us. They moved us through with expediency and sensitivity, especially to me who is almost 83 and recovering from a stroke. In museums, they took elevators, saving me from stairs and also found places for us to sit while... Read more

We had three guides, Raphelle F and Mathias and Raphelle S. They were all so outstanding! Very personable, passionate, well informed and answered all our questions in such a passionate way. It was mostly just the three of us so it was very personalized and private to us. They moved us through with expediency and sensitivity, especially to me who is almost 83 and recovering from a stroke. In museums, they took elevators, saving me from stairs and also found places for us to sit while they gave us talked.
The planning of our time and the the sites were wonderful and the uber drivers were never more than 1-3 minutes away from picking us up! Transportation with them was a dream!
We will recommend KIMKIM to any of our friends! Thank you for making our stay in Paris a delight!!
Sharon Schuh

Hotel Review
Hôtel du Rond-point des Champs-Élysées - Esprit de France
Paris

Very pleasant staff and centrally located. They helped us with restaurant referrals. They were on a quieter street. It was a very quiet place to sleep. They had delicious breakfasts and took orders if we wanted something hot and specially made. We were very happy there. A good place to come and go during the day.

Authenticity & Character
Location
As above written.
Staff
Very helpful for referrals and very friendly.
Cleanliness & Comfort
The room was cleaned with fresh water bottles and no personal items disturbed.
Activity Reviews
Montmartre & Sacré-Coeur Walking Tour
Montmartre & Sacré-Coeur Walking Tour
Paris

I did not go on this tour because of the stairs and amount of walking. Plus it was the last day and at 83 I just didn't have the energy! I hated to miss it and know Mathias did a great job.

Le Louvre Private Tour
Le Louvre Private Tour
Paris

Raphaelle S. gave us a wonderful, informative personal tour! We loved her and all the information. She knew what and where to take us in such a huge museum. We totally trusted her choices and information. One of our favorite tours. She was very sensitive to us and answered many questions.

Quality of Experience
Saint Germain des Prés Food Tour
Saint Germain des Prés Food Tour
Paris

Mathias was our personal guide and he was wonderful. Very passionate about the food we tasted or saved for a wonderful picnic at Luxembourg Park. We stopped in many food, cheese, wine, candy shops and he gave an excellent history of the process of each food. He helped us be aware of the "palate" of good French food, its history and its process. He was very friendly and passionate and personable to us. He did not rush us in eating or talking.

Quality of Experience
Seine Cruise with Commentary
Seine Cruise with Commentary
Paris

We took the cruise right at sunset before dark and it was perfect! As the cruise came back we saw Paris and bridges lit up! It was a beautiful time to go. As we landed the Eiffel Tower was lit up and blinking.

Quality of Experience
The time of day and the lights of Paris and bridges. Also the people on the bank were dancing and playing bands and twirling and also just waving. A fun experience.
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

This is a very historic site and a must see in Paris. Because of the lines and wait, we will only do it once. But it was necessary to do!!

Quality of Experience
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Paris

Our guide Raphelle F was marvelous and passionate and had so much information! She beautifully explained the stain glass and very dramatically told us the history of the Conceirgerie. She took her time to answer all questions and was very personal! We loved the dramatic way she told the history. History can be boring but she made it very alive and interesting! She even walked us to a restaurant that she recommended! We adored her!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Arnas | Replied on Aug 14, 2023

Bonjour Sharon,

Thanks for this wonderful feedback and your kind words! I am so happy you had such a great time in France.
We hope to see you again on KimKim very soon !

All the best
Justine

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.