Kimkim Trip Reviews

4.8
Based on 17,441 ratings
Read 17,441 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fabulous trip and experience in the Galapagos...
Galapagos Islands | Jan 24 - Feb 2, 2023

Mary
Mary K.
Philadelphia, PA | Reviewed on Feb 02, 2023
Fabulous trip and experience in the Galapagos.
mathias planned a great trip and we loved every excursion. Our hotels were really nice, guides knowledgeable, and boats to islands were terrific. Truly a beautiful experience!
Read more

Fabulous trip and experience in the Galapagos.
mathias planned a great trip and we loved every excursion. Our hotels were really nice, guides knowledgeable, and boats to islands were terrific. Truly a beautiful experience!

Hotel Reviews
Holiday Inn Quito Airport, an IHG Hotel
Tababela

better than expected! but concierge floor had a dinner for a group, do we did not get to enjoy the concierge space,

Ikala Galapagos Hotel
Puerto Ayora

Nice hotel with large rooms. pool is really pretty and dining room on top level was beautiful!!

Location
view from dinjj in g room.
Cleanliness & Comfort
lsrefr rooms and really comfortable, but no views.
Golden Bay Galapagos – Specialty Boutique Hotel
Puerto Baquerizo Moreno, San Cristóbal

Amazing and beautiful. Accommodations were terrific. Views were beyond beautiful with seals and sunsets!

La Casona de La Ronda
Quito

Boutique and great location!

Authenticity & Character
Ccharmibg boutiwue hotel.
Location
Perfect location!
Staff
Warm and welcoming!!
Cleanliness & Comfort
Lovely and comfortable!
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Mar 25, 2023

Mary and Stuart,

It was a pleasure planning and organizing your vacation to the Galapagos Islands, so thank you very much for your feedback! I'm glad to hear that you liked the excursions and accommodations we picked together, and of course we'll take your suggestions into account to make future trips even more enjoyable!

I wish you the best and a lot more amazing journeys in the future!

Best wishes
Mathias and the employees of Authentic Ecuador

Incredible India and KimKim
India | Jan 20 - Jan 29, 2023

Susan
Susan L.
Boise, ID | Reviewed on Feb 02, 2023
This was my fourth visit to India but the first for my daughter. It was my pleasure to re-visit sights I had seen before and to experience them with her. KimKim and our local specialist, Ravi, helped build a trip that provided opportunities to see the best of the Golden Triangle and Varanasi. Each place we visited we had an experienced local guide and in each location the guides provided us with rich experiences that made our visit memorable.
in addition to the most famous sights in...
Read more

This was my fourth visit to India but the first for my daughter. It was my pleasure to re-visit sights I had seen before and to experience them with her. KimKim and our local specialist, Ravi, helped build a trip that provided opportunities to see the best of the Golden Triangle and Varanasi. Each place we visited we had an experienced local guide and in each location the guides provided us with rich experiences that made our visit memorable.
in addition to the most famous sights in Jaipur, our guide, Virendra, showed us the vegetable and flower markets and beautiful local temples.
In Fatehpur Sikri and Agra, our guide, Raju, gave us insight into the reign of the Mughal Empire.
In Varanasi, we were able to experience sunrise on the Ganges and enjoyed the festivities on Republic Day. Our guide provided us with the best seats for Aarti on the Ganges.
In Delhi, we enjoyed the major attractions and our guide, Jitendra, took us for a wonderful walk in Old Delhi which was a highlight.
Our driver, Vijay Singh, was with us through our trip. From the moment he picked us up until we left for home, he took very good care of us. He was professional, courteous, prompt and entertaining. He was always ready to answer any question we had along our journey.
KimKim and Ravi managed to take our list of must do's and make them a reality. They provided us with knowledge that helped us hone our ideas into a workable plan. We would highly recommend their services to anyone considering a bespoke travel experience.

Hotel Reviews
Taj Palace Delhi
New Delhi

Good location, beautiful modern luxury hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Brijrama Palace
Dashashwamedh, Uttar Pradesh

LOCATION! Historic hotel with incredible service. Truly a special place. There were so many perks to staying here, special snacks in room, free high tea daily, free henna tatoos, free yoga, traditional dance performance...

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pride Plaza Aerocity
Delhi

Convenient location -- next to entertainment and dining.

Authenticity & Character
It was a basic airport property
Location
Staff
Cleanliness & Comfort
The hotel had a very odd smell--there were signs of deferred maintenance throughout the hotel
Oberoi Amarvilas
Agra

A beautiful hotel with amazing Taj Mahal views. Impeccable service, lovely decor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alsisar Haveli
Jaipur

Well maintained, good service, location was good and we enjoyed our breakfasts there very much. Our only regret was that we could not use the pool because the weather was too cold!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Delhi Sightseeing and Departure
Delhi Sightseeing and Departure
New Delhi International Airport (DEL)
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Delhi Sightseeing
Delhi Sightseeing
Delhi
Quality of Experience
Guides, Drivers and Staff
Transport
Varanasi - Delhi (Flight - 12:55/ 14:30 Hrs)
Varanasi - Delhi (Flight - 12:55/ 14:30 Hrs)
Delhi
Quality of Experience
Guides, Drivers and Staff
Transport
Varanasi Sightseeing With Sarnaath
Varanasi Sightseeing With Sarnaath
Varanasi

Great experience--walk in the old city, seeing Banaras University and enjoying the Republic Day celebrations. Sarnath was wonderful to see. We also enjoyed the Aarti on the Ganges.

Quality of Experience
Guides, Drivers and Staff
Transport
Delhi to Varanasi (Indigo Flight - 10:55/12:25 Hrs)
Delhi to Varanasi (Indigo Flight - 10:55/12:25 Hrs)
Varanasi

Indigo is a great airline--good service.

Quality of Experience
Guides, Drivers and Staff
Transport
The driver and the person who accompanied us to the hotel were very good. It was nice to have an English speaker take us on the boat to the hotel. We could have managed it but this was an added benefit.
Taj Mahal at Sunrise and Drive to Delhi
Taj Mahal at Sunrise and Drive to Delhi
Agra
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jaipur - Agra via Abhaneri and Fatehpur Sikri
Jaipur - Agra via Abhaneri and Fatehpur Sikri
Agra
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jaipur Exploration
Jaipur Exploration
Jaipur

We were able to see several temples and learned so much. Also, we were able to see the local markets and experience street food. These are activities made much richer when you have a local guide and driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Jaipur Sightseeing Tour Including Nahargarh Fort
Jaipur Sightseeing Tour Including Nahargarh Fort
Jaipur

Traveling with a guide and driver helps make sightseeing very efficient. This allows for seeing lots of sights (and there are many in Jaipur!) Also, the guide and driver know how to group activities so no time is wasted.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival Delhi and Drive to Jaipur
Arrival Delhi and Drive to Jaipur
Jaipur

Great service by entertaining driver, Vijay Singh. The long drive was made enjoyable because he clearly loves his work and his country.

Quality of Experience
Guides, Drivers and Staff
The staff at Active India was helpful, polite and when we encountered a small glitch they were proactive and really quick to work out a solution. Guides were all very good--each one was able to show me something or tell me something new. Since I have visited India three times before that is not an easy task. Our driver, Vijay Singh, was such a joy to be around. He always was making sure we were comfortable, he helped us capture the best photos along the way, he found delicious meals on the road and in the cities we visited. He answered all of our questions about life in India, the customs and the people. The trip was enhanced by the time we spent in his car. We appreciated his command of English.
Transport
The car was immaculate and comfortable.
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Feb 12, 2023

Dear Susan
Thank you so much for taking out time and leaving your valuable holiday feedback . We are pleased to hear that you have enjoyed the holiday and we have met your expectations in delivering services of our guides, drivers , quality of accommodation and designing your tour . This would undoubtedly inspire other travellers. We look forward to welcome you again in India and design another experiential trip for you .

Best regards
Ravi

AMAZING trip around the North of Morocco
Morocco | Jan 19 - Jan 28, 2023

D
Debra S.
Ireland | Reviewed on Feb 02, 2023
Myself (Irish) and two of my friends (Canadian) spent 10 wonderful days travelling from Marrakech around the North of Morocco with lots of stops along the way. The accommodation was beautiful, the food was delicious and the route we took had such amazing scenery. Our driver Samir was brilliant, really informative at any of our stops, had some great recommendations and nothing was any trouble for him if we needed to stop for any supplies or fancied a McDonald's for breakfast one day! :) He... Read more

Myself (Irish) and two of my friends (Canadian) spent 10 wonderful days travelling from Marrakech around the North of Morocco with lots of stops along the way. The accommodation was beautiful, the food was delicious and the route we took had such amazing scenery. Our driver Samir was brilliant, really informative at any of our stops, had some great recommendations and nothing was any trouble for him if we needed to stop for any supplies or fancied a McDonald's for breakfast one day! :) He was very relaxed and we really enjoyed travelling with him.
The highlight if this trip was our experience in Merzouga, the sunset camel ride across the Sahara and spending a night in a beautiful campsite with some locals who played traditional music for us and shared stories around the camp fire. Followed the next morning by some quad biking across the sand!
The day tours around different cities were also really good and we learned lots about the culture. The tour guides were really nice and very informative, showing us all the best of their cities and medinas.
The people of Morocco are so, so welcoming and we felt very safe everywhere we went and guided by Samir.

I would highly recommend KimKim, Samir and a trip to Morocco. Can't wait to go back and explore the South next time. Thank you for organising. Definitely a trip to remember! :)

All the best,

Debra, Sarah and Lauren.

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Feb 08, 2023

Hi Debra,

Thank you for devoting some time to write about your recent journey with us.

We really delighted to hear that you had a positive experience with our company and you were satisfied with our work. Our entire team is committed to providing high-quality services for our guests and making their trips unforgettable. I'll make sure to share your awesome review with my colleagues to ensure we continue to improve on delivering exceptional services.

Thank you again and we look forward to welcoming you back soon.

Best,
Mohamed

Unforgettable Adventure of Egypt &Jordan
Egypt | Jan 18 - Jan 31, 2023

parisa
parisa y.
Burbank, CA | Reviewed on Feb 02, 2023
The trip to Egypt and Jordan was organized for us very nicely. Mr. Ibrahim planned an itinerary based on my requests and gave me options for hotel and cruise boat options and then booked the ones as I chose. The team on the ground, tour leaders and drivers were all great and well organized. I highly recommend using them as Egypt and Jordan require guides to be explored and enjoyed. This team made it unforgettable. Read more

The trip to Egypt and Jordan was organized for us very nicely. Mr. Ibrahim planned an itinerary based on my requests and gave me options for hotel and cruise boat options and then booked the ones as I chose. The team on the ground, tour leaders and drivers were all great and well organized. I highly recommend using them as Egypt and Jordan require guides to be explored and enjoyed. This team made it unforgettable.

Hotel Reviews
Concorde El Salam
cairo

Hotel had a nice lobby area but rooms are old and mattress was sagging so uncomfortable. Close to airport for convenience. There are no food options around hotel other than it’s own restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
KaiSol Romance Sahl Hasheesh
Hurghada

Hotel is beautiful and on a perfect stretch of the sea

Authenticity & Character
Location
The hotel was located 20 min by car to city so nothing around it.
Staff
Cleanliness & Comfort
Farah Nile Cruise
cairo

This is absolutely beautiful boat with an amazing staff. Choose this one. You won’t be disappointed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel El Borg
cairo

Great hotel and great location. Other than hotel restaurants, there were not many other food options around but it is on the Nile with walking distance to museums so very centrally located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petra Guest House
Wadi Musa

Fantastic, clean and modern hotel right by trail to Petra. Amazing staff and great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mazayen Rum Camp
Al Dissi

Great accommodation in the dessert. Nice, clean with great food and great staff. Highly recommend

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
West & East Bank Luxor
West & East Bank Luxor
Luxor

Luxor was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Abu Simbel - Kom Ombo
Abu Simbel - Kom Ombo
Egypt

Even though it was a long drive to get to it was one of the most amazing temples we saw. Definitely worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ibrahim Elaref

I’m 100% thrilled with my trip!
Vietnam | Jan 16 - Feb 2, 2023

Justin
Justin E.
Sandy, UT | Reviewed on Feb 02, 2023

I’m 100% thrilled with my trip. Realistic Asia was responsive, flexible, creative, and helped me see the best spots in vietnam. I was a difficult client because I needed to change plans a few times and they were gracious and proactive each time. Highlights are the halong bay cruise and hoi an.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Feb 06, 2023

Dear my beloved partner,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. Thank you again for choosing our company and we hope to see you again!

Warmest regards,
Hien

The kimkim platform is a great tool to help m...
Cambodia | Jan 6 - Jan 22, 2023

S
suzanne s.
Windsor, CA | Reviewed on Feb 01, 2023
The kimkim platform is a great tool to help match travelers directly with local specialists. We wanted to create an itinerary for Cambodia that was an authentic, personalized and responsible travel experience. Steve provided excellent service for the pre, during, and post travel journey. We were happy with nearly everything that was planned and he matched our travel intentions well with local guides and resources. For the one snag that did take place - Steve worked expediently with the... Read more

The kimkim platform is a great tool to help match travelers directly with local specialists. We wanted to create an itinerary for Cambodia that was an authentic, personalized and responsible travel experience. Steve provided excellent service for the pre, during, and post travel journey. We were happy with nearly everything that was planned and he matched our travel intentions well with local guides and resources. For the one snag that did take place - Steve worked expediently with the local hotel to provide us with a solution that went above and beyond our expectations.

Without a doubt, we would recommend kimkim and Steve's management service for SE Asia to our friends and family.

Hotel Reviews
La Passion by Achariyak
Koh Rong Sanloem
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cardamom Tented Camp
Trapeang Rung
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palace Gate Hotel & Resort
Phnom Penh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Aviary Hotel
Siem Reap
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Late afternoon until evening foodie tour
Late afternoon until evening foodie tour
Phnom Penh

This was such a fun experience. We tried the most delicious street food and then ate a local restaurant. We even stopped for a cocktail. This was made truly excellent by our guide, Pich, who participated in eating with us. It was like having a friend show you around the food scene of Cambodia. SO FUN

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phnom Penh Half day, Royal Palace & Central Market
Phnom Penh Half day, Royal Palace & Central Market
Phnom Penh

Our guide Pich was so wonderful. Knowledgable, fun, and the absolute perfect pace for touring.

Quality of Experience
Guides, Drivers and Staff
Transport
Full day Cardamom Tented Camp (Trekker & Explorer Packages)
Full day Cardamom Tented Camp (Trekker & Explorer Packages)
Botum Sakor National Park

This is a must-do for travelers that like the outdoors and want an off the beaten path cambodian experience. Great bird watching, beautiful and clean river, very kind staff and guides, delicious food. The 'glamping' set-up was very modern and comfortable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A morning with the elephants at Kulen Elephant Forest
A morning with the elephants at Kulen Elephant Forest
Siem Reap

This is a wonderful program that is very experiential. You prepare and feed the elephants and learn about their personalities and have a chance to touch their trunks with careful instruction. Great guide, great lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Basket makers, rice noodles & ancient trails cycling tour
Basket makers, rice noodles & ancient trails cycling tour
Siem Reap

Wonderful way to see truly see local people and families and the crafts and foods they make for their income.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day temple exploration by remork (with lunch)
Full day temple exploration by remork (with lunch)
Siem Reap

Our guide was extremely knowledgable about the history of the temples and made the experience comfortable with refillable water bottles and a kind remork driver. He also used a terrific book that showed visual illustrations of what the temples looked like historically as compared to today. We ended up purchasing several as gifts for friends and family.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Feb 03, 2023
Hi Suzanne & Bryce,
Many thanks for your kind words, which will be helpful for future travellers when considering Cambodia.
We love to plan bespoke travel and treat each request individually. It was great to know your interests to help match with what we could offer in Cambodia. It worked perfectly except for the beach hotel which has gone downhill in recent weeks. Thanks for all your honest comments there which have been shared and hopefully the hotel will return to the good level of...
Read more

Hi Suzanne & Bryce,
Many thanks for your kind words, which will be helpful for future travellers when considering Cambodia.
We love to plan bespoke travel and treat each request individually. It was great to know your interests to help match with what we could offer in Cambodia. It worked perfectly except for the beach hotel which has gone downhill in recent weeks. Thanks for all your honest comments there which have been shared and hopefully the hotel will return to the good level of service it used to have.
Hope you plan your next trip with Kimkim and I'm sure there will be an expert ready to assist.
Best regards from Siem Reap,
Steve.

Morocco - trip of a lifetime!
Morocco | Jan 21 - Jan 31, 2023

Wayne
Wayne H.
United Kingdom | Reviewed on Feb 01, 2023
Wow what can I say - this was the best holiday experience we have had. Coming from London we usually book with UK based companies but I decided to try kimkim based on the exceptional reviews and individualised tour options. My wife and I were not dissapointed and Louis delivered a tailor made itinerary that met all our expectations and more. A huge thank you to Louis for this and his excellent communication throughout the process.
Our guides Said (Marrakesh) and Mustafa (Fes) were both...
Read more

Wow what can I say - this was the best holiday experience we have had. Coming from London we usually book with UK based companies but I decided to try kimkim based on the exceptional reviews and individualised tour options. My wife and I were not dissapointed and Louis delivered a tailor made itinerary that met all our expectations and more. A huge thank you to Louis for this and his excellent communication throughout the process.
Our guides Said (Marrakesh) and Mustafa (Fes) were both knowledgeable, friendly and adapted our tour so that we interacted with the local community so much better than we could have managed by ourselves. We particularly enjoyed the food tour provided by Said on our first day experiencing the culinary delights of real Moroccan food at local places including the legendary snail soup!!
Our driver was Amine and by the end of the trip I can honestly say we became true friends. He was exceptional and I cannot fault him in any way. He is both knowledgeable but can also engage with his clients and adapt to any circumstances thrown at him. His driving was considerate and we felt very safe travelling with him.
There were so many highlights but I think the Camel ride and night in the Sahara Desert topped everything.
I will have no hesitation booking with kimkim for our next trip. Thank you kimkim and the entire team.

Hotel Reviews
Riad Star
Marrakesh

This was the worst accommodation of the trip. Although the Riad is in the Medina it was run more as a communal with no locks on the outside of the bedroom doors and breakfast set up on a large table shared with other guests. Although we did not mind it is worth noting if you want time as a couple. The staff were not as attentive or accessible as in the other places we stayed. Considering everywhere else we stayed this was a dissapoitment for our last night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chbanate
Essaouira

Stunning Riad. The rooms are amazing. We were upgraded as they were quite. Best room of the trip. Incredibly nice staff and dinner/breakfast excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Casablanca
Casablanca

Modern hotel in the city which was a welcome change. Lovely spacious room and wide breakfast selection.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Meziana
Chefchaouene

Another fantastic location. Local staff which added to authenticity. Great views from our room which was on the 3rd floor terrace area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Anata
Fès

Beautiful Riad in the Medina. Fantastic breakfast with homemade cardamon honey. Musk shower gel was amazing - we bought 2 bottles to take home. Breakfast was on the terrace so needed to wrap up as cold in Jan but in the summer would be amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga

Wow. Incredible set up. Tents were warm and comfortable. Enjoyed the evening campfire Berber music and the starry night sky!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravane
Ouarzazate

Fantastic place in the middle of nowhere! Had a superb evening meal here. Great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
72 Riad Living
Marrakech

Fantastic Riad. Loved the decor and the staff were all very attentive and helpful. Good quite location just next to the Medina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Overnight in the Sahara Desert with Sunset Camel Ride
Overnight in the Sahara Desert with Sunset Camel Ride
Morocco

Highlight of our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Imperial City and Medieval Medina of Fez + Food Tour
Exploring the Imperial City and Medieval Medina of Fez + Food Tour
Fes

Ate just about everything local. Our guide Said was incredible.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Louis Shannon
Louis
Louis Shannon
Local specialist in Cleveland, Ohio | Replied on Feb 27, 2023
Wayne, thank you so much for the great review! I was truly over the moon to meet you and your wife in person in Ait Ben Haddou and to hear that you were having a good time. I really enjoyed working with you and planning your Morocco adventure. I'm so happy to hear that you have a great time with Amine and that you felt safe the entire time you were with him. He is indeed a great driver and we are very thankful to have him working with our team. I'm glad to hear that you found Mustafa and Said... Read more

Wayne, thank you so much for the great review! I was truly over the moon to meet you and your wife in person in Ait Ben Haddou and to hear that you were having a good time. I really enjoyed working with you and planning your Morocco adventure. I'm so happy to hear that you have a great time with Amine and that you felt safe the entire time you were with him. He is indeed a great driver and we are very thankful to have him working with our team. I'm glad to hear that you found Mustafa and Said knowledgeable and flexible about the guided medina tours. We really want our travelers to enjoy their tours and that's why we make sure that they're flexible. I love the snail's soup so I'm glad you liked it as well, something that nobody should miss when visiting Morocco :). Merzouga desert is indeed a great place to visit and it makes me happy that it topped the whole experience. Thank you again for everything. Please stay in touch and let us know if you ever decide to return to Morocco we will be more than happy to welcome you again!

We returned from our South American trip a few days ago,
Peru | Jan 10 - Jan 18, 2023

M
Mary M.
United Kingdom | Reviewed on Feb 01, 2023
We returned from our South American trip a few days ago , I’m still processing the experience. I however do wish to commend Kimkim on their handling of the difficult circumstances which arose in relation to our Peruvian leg of the trip. Kim Kim’s communication with Stuart stands out for particular praise. Stuart was kept informed at every step , group concerns and questions were answered promptly and addressed appropriately. I was also very impressed with Kimkim’s nimbleness in reorganising... Read more

We returned from our South American trip a few days ago , I’m still processing the experience. I however do wish to commend Kimkim on their handling of the difficult circumstances which arose in relation to our Peruvian leg of the trip. Kim Kim’s communication with Stuart stands out for particular praise. Stuart was kept informed at every step , group concerns and questions were answered promptly and addressed appropriately. I was also very impressed with Kimkim’s nimbleness in reorganising our schedule. The Amazon rainforest / jungle stay was a more than satisfactory alternative to Machu Pichu and the guide, Ray, proved a real winner. A gentleman , a fund of knowledge and a joy to be with. He also went the extra mile to handle a tricky luggage problem. A lone bag was tracked and made its way safely upriver 24 hours late. Thanks Ray and team in Iquitos for that. The day in Cusco while long and somewhat arduous was unmissable due in large part to the infectious mess of the guide , Ali. A breath of fresh air , a superb communicator , very personable , a real asset to the Kimkim suite of guides.
Overall what could potentially have been an anticlimactic experience was handled magnificently by Kimkim along with our tireless , unflagging and ever patient friend Stuart.
Best wishes to all at Kimkim and indeed to all our Peruvian friends . Hopefully the present Political difficulties will be peacefully resolved and a prosperous way forward found for all .
One small caveat , the Lima walking tour was , in my view , underwhelming. The guide was perfunctory and somewhat uninformative. Lima as a major world city and centre of Spanish Empire building was underserved.
That said it was the first day of a big trip and as a group we were possibly tired and somewhat lethargic. Benefit of the doubt !!!!!

I'd like to thank and congratulate KimKim for your help and excellent organization during our trip to Peru.
When an alternative set of plans was suggested, as a result of problems in Machu Picchu, we were a little apprehensive.
The trip to the lodge in the Amazon was wonderful; and our guide, Rey, was a delightful character, with a wealth of knowledge about all things Amazon; his English was excellent, and he got his message over with ease and humour. He is a great ambassador for this region.
The flight to Nasca was also memorable, if a little disorganized. My main comment would be that heavy banking in the flight caused motion sickness in most of our party; something that might have been highlighted beforehand. Between this and the long delay in take-off, we were unable to avail of the wine-tasting and sand buggies. A pity, but not the end of the world.
Overall we were very happy with KimKim's cooperation and flexibility during our trip.

A last-minute trip to Cusco was facilitated by KimKim also, during which we spent the day with our fantastic guide, Ally. She was a breath of fresh air, enthusiastic and brimming with information about her home region. We were bowled over by her personality and her ability to inform us so completely; she was great company.

Hotel Reviews
Costa del Sol Wyndham Lima Airport
Lima
AC Hotel by Marriott Lima Miraflores
Lima
Pacaya Samiria Lodge
Activity Reviews
Private Walking Cusco City Tour
Private Walking Cusco City Tour
Cusco Airport (CUZ)
Private Full Day Transfer to Pisco Aerodrome & Route
Private Full Day Transfer to Pisco Aerodrome & Route
Lima
Pacaya Samiria Amazon Lodge 2/3
Pacaya Samiria Amazon Lodge 2/3
Iquitos
Private Market Tour & Cooking Class with a Peruvian Chef
Private Market Tour & Cooking Class with a Peruvian Chef
Lima
Private Round transfer to a Restaurant in Lima
Private Round transfer to a Restaurant in Lima
Lima
Private Lima City Tour & San Francisco Catacombs
Private Lima City Tour & San Francisco Catacombs
Lima
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Feb 04, 2023

Hi Mary,
Thanks for taking the time to leave your happy experiences!
It was a pleasure to be part of your trip to Peru. We are happy to know you had a great time here even during the unrest! I'm sharing the review with the rest of our team, guides, office team, and suplliers.😊 They'll be happy to read it.
I'm sorry you lost the Winery tour, however still happy to know that you enjoyedthe rest of the tour.
Please take care!
Kind regards.
Liz.

CR 2022
Costa Rica | Dec 17 - Dec 31, 2022

A
Alexis P.
Manchester, CT | Reviewed on Feb 01, 2023
Dear Yuliana, We had an amazing trip to Costa Rica! Thank you for managing our itinerary and coordinating reservations. Our group was made up of myself, my mother and boyfriend. Ultimately, you and the KimKim team provided us time back to focus on being present for each other throughout each excursion. One of my favorites was the boat tour of Las Catalinas Islands where we each plunged into open sea waters in search of sea dwellers. It all was possible thanks to the customizable itinerary... Read more

Dear Yuliana,

We had an amazing trip to Costa Rica! Thank you for managing our itinerary and coordinating reservations. Our group was made up of myself, my mother and boyfriend. Ultimately, you and the KimKim team provided us time back to focus on being present for each other throughout each excursion. One of my favorites was the boat tour of Las Catalinas Islands where we each plunged into open sea waters in search of sea dwellers. It all was possible thanks to the customizable itinerary and flexibility. The thoughtful work allowed us to feel pampered, and taken care of throughout our adventure.

A

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Feb 01, 2023

Hi Alexis,
I hope you are well.
Thanks for this amazing review and for taking the time to leave us this.
It was my pleasure to assist you during this time, and I am so happy that you and your mother, and your boyfriend had a good time here.
Best regards from Costa Rica,
Yuliana

Would recommend!
France | Sep 20 - Sep 25, 2022

Kaitlyn
Kaitlyn B.
Escondido, CA | Reviewed on Feb 01, 2023
Ambre-marie was amazing! She did such a great job tailoring the trip to our wants and needs. She was available throughout our trip anytime we ran into problems finding our tour group, using public transportation etc. She was prompt and professional. The hotels were great that she chose for us and gave us great directions when making connecting trains to our second destination. All of the excursions were top tier and so memorable. Read more

Ambre-marie was amazing! She did such a great job tailoring the trip to our wants and needs. She was available throughout our trip anytime we ran into problems finding our tour group, using public transportation etc. She was prompt and professional. The hotels were great that she chose for us and gave us great directions when making connecting trains to our second destination. All of the excursions were top tier and so memorable.

Hotel Reviews
Maisons du Monde Hôtel Marseille Vieux Port
Marseille

Super fun decor and very large bathroom with great shower. The breakfast in the morning was amazing and felt like a home cooked meal. Staff was friendly and knowledgable of the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel La Comtesse
Paris

Great continental breakfast. Rooms are small but have everything you need. Great views of the Eiffel Tower. It felt warm and hospitable and safe.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Historic & Gourmandise walking tour of Marseille
Historic & Gourmandise walking tour of Marseille
Marseille

Our guide was super knowledgable about Marseille and gave us a real local experience. we were able to stop and look in shops as we desired. She gave great recommendations for other things to do as we toured the city. She had great historical information and we felt like we got a really comprehensive tour of Old Marseille

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Afternoon Cruise to Calanques National Park - small group
Half-Day Afternoon Cruise to Calanques National Park - small group
Marseille

By far our most memorable excursion. There was a mixup with our skipper not being on time for the tour but they made up for it by adding on extra time at the end and overall didnt impact the experience. The skipper was funny and personable and knowledgable on the area. Gave great local tips on areas to eat and things to go back and see. There were soft drinks and non-alcoholic beverages aboard

Quality of Experience
Guides, Drivers and Staff
Transport
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Paris

I didnt realize that our tour only included the palace and not the grounds. The app that you use to walk through the palace felt incomplete unless you paid for it. It was still a great experience but wish the audioguide was more user friendly and that there was better clarity on what was included in the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Great tour bus, very comfortable
Discovery of the Parisian catacombs
Discovery of the Parisian catacombs
Paris

Really cool to listen to the guided tour and felt like we could take our time in the catacombs. Was a really awesome experience

Quality of Experience
Guides, Drivers and Staff
Transport
DU A Day in Le Marais: Cheese Shop, Museums, & Market
DU A Day in Le Marais: Cheese Shop, Museums, & Market
Paris

We had a small tour group so it felt like we got all of the attention and the full experience. Great food and our tour guide was very knowledgable about the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ambre-Marie Miailhes

We had a wonderful trip. Our guides and drive...
Colombia | Jan 17 - Jan 29, 2023

william
william k.
Johnsburg, NY | Reviewed on Jan 31, 2023
We had a wonderful trip. Our guides and drivers were extremely knowledgeable and helpful . The boutique hotels were very pleasant and the staff at each hotel were kind and always ready to help.
Margarita, who planned our trip was always ready to help. We are an older couple with excess questions, but Margarita was always there to help. She even applied for our entry and departure Check MIG forms. We saw others at the airport who were held up departing, but not us!!!
We both fell in love...
Read more

We had a wonderful trip. Our guides and drivers were extremely knowledgeable and helpful . The boutique hotels were very pleasant and the staff at each hotel were kind and always ready to help.
Margarita, who planned our trip was always ready to help. We are an older couple with excess questions, but Margarita was always there to help. She even applied for our entry and departure Check MIG forms. We saw others at the airport who were held up departing, but not us!!!
We both fell in love with Colombia and hope to return and see more.
Bill Kanz

Hotel Reviews
Hotel Bantu By Faranda Boutique
Cartagena de Indias

In a great location. Staff was great. Created from old mansion with great character.

Authenticity & Character
Beautiful ols mansion tastefully turned into a boutique hotel.
Location
Lots of activities within a short walk.
Staff
So, so kind and helpful.
Cleanliness & Comfort
Oerfect!!
Hotel Terasu Salento
Salento, Quindío

This is probably this nicest boutique we have stayed in. The setting was wonderful and it was only a short walk from the central plaza in Salento. The staff could not have been more pleasant.

Authenticity & Character
Even feed birds on property
Location
Set in location with nature all around, but close to Salento's nail square
Staff
Very kind and helpful.
Cleanliness & Comfort
Absolutely clean.
Activity Reviews
Wander Cartagena’s Storied Streets & Discover the Art of Getsemaní
Wander Cartagena’s Storied Streets & Discover the Art of Getsemaní
Cartagena

Learned much about the history. Not to Be missed.

Quality of Experience
Same knowledgeable driver/ guide
Guides, Drivers and Staff
Again, great
Transport
Very competent driver.
Santa Rosa, Thermal Waters & Andean Forests
Santa Rosa, Thermal Waters & Andean Forests
Colombia

Loved watching the Colombians enjoy this beautiful place.

Guides, Drivers and Staff
Same great people.
Transport
Same nice and safe driver.
Butterflies & Coffee: Quindío Botanical Garden & El Paraíso Coffee Farm
Butterflies & Coffee: Quindío Botanical Garden & El Paraíso Coffee Farm
Colombia

Very pleasant.

Quality of Experience
Local guide was very knowledgeable.
Food
N/A
Guides, Drivers and Staff
Same guide agai knew everything local.
Transport
All OK
An Immersive Journey into Palenque’s Soul, The first “free town” for Africans in the Americas
An Immersive Journey into Palenque’s Soul, The first “free town” for Africans in the Americas
Cartagena

No history buff like me should miss visiting this town.

Quality of Experience
Very kind people who live here make for a not-to-be- missed. Tour.
Food
Ate at a local home. Food well prepared.
Guides, Drivers and Staff
Knew the local people. This made the visit very real.
Transport
Great guid/driver.
Barú & the Rosario Islands
Barú & the Rosario Islands
Colombia

We saw the Grand Isla which was the real thing. Our guide knew so much about area

Quality of Experience
Great.
Food
Well prepared, tasty and inexpensive.
Guides, Drivers and Staff
Knew so much and server our every wish.
Transport
Great
Coffee Farm Experience
Coffee Farm Experience
Colombia

The home and farm were so real. Learned much about life in rural Colombia.

Quality of Experience
Family made us feel very welcome.
Food
Clean and well prepared
Guides, Drivers and Staff
Same great guide.
Transport
Again. Great.
Exclusive Cocora Valley, Salento & Filandia Experience
Exclusive Cocora Valley, Salento & Filandia Experience
Colombia

See movie Wild Colombia and then go this amazing area.

Quality of Experience
Wonderful
Food
Great.
Guides, Drivers and Staff
The best. So knowledgeable.
Transport
Great
Colorful Colombia: Flowers, Nature & Villages: Silletas, Guatapé & El Peñol
Colorful Colombia: Flowers, Nature & Villages: Silletas, Guatapé & El Peñol
Medellín

I think the most beautiful area we have seen anywhere.

Quality of Experience
Could not have been better.
Food
Again, loved the meals.
Guides, Drivers and Staff
The best!
Transport
Clean car and very competent driver.
Medellin Cultural Experience
Medellin Cultural Experience
Colombia

Never realized how beautiful and interesting this city would be.

Quality of Experience
Comuna 13 wmshould not be missed.
Food
Hotel was short walk to great restaurants
Guides, Drivers and Staff
The bbest!!
Transport
Great driver. Super clean car.
Pablo Escobar History
Pablo Escobar History
Colombia

Learned much about history.

Quality of Experience
One leads about the complexity of humanity.
Guides, Drivers and Staff
Could not be better.
Transport
The best.
Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Feb 02, 2023

Willian and Nancy!

Thank you very much!
It was a pleasure for all of you to see how every city and small town in Colombia was giving you surprises.
All your guides would love to see you again and I would love to meet you next time when you visit Bogota.

A big hug from Colombia!
Margarita

Oaxaca and Puebla
Mexico | Jan 5 - Jan 16, 2023

R
Roxana Y.
Atascadero, CA | Reviewed on Jan 31, 2023
Guide in Oaxaca was knowledgeable.
In Oaxaca, the hotel was not in good condition, no amenities and a bit run down.
Service was basic, breakfast was included and not great.
We got 6 nights in nice, outstanding hotels - we paid for 5 star hotels, the one in Oaxaca was NOT.
During the trip we contacted Ximena a day in advance to have our dinner reservations (included in the tour) changed to a later time. She was inflexible and had to rush to get to the restaurant. Upon arrival the... Read more

Guide in Oaxaca was knowledgeable.
In Oaxaca, the hotel was not in good condition, no amenities and a bit run down.
Service was basic, breakfast was included and not great.
We got 6 nights in nice, outstanding hotels - we paid for 5 star hotels, the one in Oaxaca was NOT.

During the trip we contacted Ximena a day in advance to have our dinner reservations (included in the tour) changed to a later time. She was inflexible and had to rush to get to the restaurant. Upon arrival the restaurant was full and were seated in a service area, not a place to enjoy a meal.
TOTALLY disappointed with the tour planner after the trip began and after payment was received.

Arriving to our hotel in Puebla we were told that the reservation had not been paid by the tour operator. It took hours before this was sorted and we were a room.

Hotel Reviews
Quinta Real Puebla

good place and great location. enjoy the historic building

Authenticity & Character
previous a convent. well appointed rooms
Location
in historic center, walking distance to most places I wanted to visit.
Staff
very attentive and willing to help
Cleanliness & Comfort
comfy and spacious room.
La Catrina de Alcalá

basic service towels were worn out and had to keep asking for soap and towels. not modern, mold around the shower.

Authenticity & Character
Location
within the historic center
Staff
need to be more attentive. basic service
Cleanliness & Comfort
need to clean the shower and bathroom, black mold visible bed was comfortable
Mondrian Mexico City Condesa
Mexico City

New hotel and great service

Authenticity & Character
new luxury hotel
Location
easy walking area to restaurants
Staff
very helpful and service oriented
Cleanliness & Comfort
tidy and clean - new feel
Activity Reviews
Gastronomic tour in Puebla
Gastronomic tour in Puebla
Puebla

Great variety of delicious food around Puebla. Incredible tour of the market tasting everything as we walked. La Calle de Dulces was amazing and Maria provided the history of the area.

Quality of Experience
lots of food!
Guides, Drivers and Staff
Maria gave extensive explanation on everywhere we went
Transport
we walked and experienced all kinds of flavors.
Experience the culture of Oaxaca: discover textile art, ceramics and mezcal
Experience the culture of Oaxaca: discover textile art, ceramics and mezcal
Oaxaca

1st day of our tour we covered a lot . Interesting to experience the Barro Rojo and Textile family business. Mezcal place was not too interesting. It was just a lunch stop and the basic mezcal tasting.

Quality of Experience
Guides, Drivers and Staff
informative
Transport
comfortable ride
Monte Albán and the alebrijes workshop: an unforgettable experience
Monte Albán and the alebrijes workshop: an unforgettable experience
Oaxaca

Monte Alban a lot of walking and enjoy learning the history of the area. Great time painting our own Alebrije and lots of enjoyment to meet the family that owns the "taller" Lunch was basic and very local cuisine --- chapulines tacos (40 percent protein, 43 percent fat, and 13 percent dietary fiber)

Quality of Experience
history and local chapulines
Guides, Drivers and Staff
excellent guide, provided excellent explanation and is knowledgeable of the area as well as the local customs
Transport
comfortable
Gastronomic Indigenous Roots
Gastronomic Indigenous Roots
Oaxaca

did not stay. restaurant did not have a dining area appropriate to enjoy a meal. table was dirty, one chair for a party of two. area was facing the garbage cans. we were refused to be seated in a nicer, cleaner area. also did not cooperate in changing our dining scheduled for a later time when better and appropriate seating would be available. restaurant is not a conducive to enjoy and appreciate a good meal.

Quality of Experience
customer service needs to be improved 100% very negative experience. DO NOT GO!
Walk through Oaxaca's colourful streets
Walk through Oaxaca's colourful streets
Oaxaca

Guide is knowledgeable of the area. Enjoyable walking tour around the city, highlighted with history and local information.

Quality of Experience
Guides, Drivers and Staff
our guide double as our driver. he was knowledgeable, answered many questions.
Transport
comfortable car
Local specialist: Rene Rodarte
Rene
Rene Rodarte
Local specialist in Mexico city | Replied on Feb 28, 2023
Hello Roxana,
Thank you very much for taking the time to leave a review since all comments allow us to improve.
It is unfortunate that the hotel in Oaxaca was not up to your liking, at no moment did your travel partner requested that you expected 5 star hotels at all locations, on the contrary she requested boutique and central. The information on these was shared in advance and validated by her, in the future we will make sure every traveller is much more aware of what is offered. As it... Read more

Hello Roxana,
Thank you very much for taking the time to leave a review since all comments allow us to improve.

It is unfortunate that the hotel in Oaxaca was not up to your liking, at no moment did your travel partner requested that you expected 5 star hotels at all locations, on the contrary she requested boutique and central. The information on these was shared in advance and validated by her, in the future we will make sure every traveller is much more aware of what is offered.

As it was mentioned to you over the whatsapp conversation, the reservation was very last minute and we were quite lucky to find availability for the restaurant dinner. The request to change this was done in under 12 hours of arrival and at a time neither the support team nor the restaurant was working which made it impossible for us to do the amendment you requested, for future travellers we will inform in advance there is a time limit to amend these reservations.

According to the hotel in Puebla, they mixed up the paperwork about your booking and you had to wait for 20 minutes before they showed to your room. We will ask them to be more careful since this is very concerning.

Again, we appreciate your feedback and we will use your comments to improve.
Rene

Magnificent Patagonia!
Patagonia | Dec 28 - Jan 9, 2023

Shivi
Shivi S.
Los Angeles, CA | Reviewed on Jan 31, 2023
When I was contacted by Erin, we discussed all that we wanted to do in 2 weeks time. Buenos Aires was a must for us - I had heard so much about this city so wanted a coupe of days to explore it. From BA, my daughter, a friend (from Botswana), and I flew to El Calafate and then to El Chalten for 3 days. Our private hiking guide (Leo) in El Chalten was fantastic and so knowledgeable. With his expertise an encouragement, my daughter and I were able to hike Laguna de los Tres and Mt. Fitzroy... Read more

When I was contacted by Erin, we discussed all that we wanted to do in 2 weeks time. Buenos Aires was a must for us - I had heard so much about this city so wanted a coupe of days to explore it. From BA, my daughter, a friend (from Botswana), and I flew to El Calafate and then to El Chalten for 3 days. Our private hiking guide (Leo) in El Chalten was fantastic and so knowledgeable. With his expertise an encouragement, my daughter and I were able to hike Laguna de los Tres and Mt. Fitzroy which was quite difficult due to the extreme wind and rain that day but the view at the end of the hike was phenomenal! We then spent 2 nights in El Calafate. The highlight of this portion of the trip was a visit to the magnificent Perito Moreno glacier. On the way to the glacier, we visited two rain forests and learned about some of the history of the region.
From El Chalten, we traveled to Puerto Natales by a luxury bus and had a free day to explore this cute little town on the outskirts of Torres Del Paine where we had some delicious ice cream! The following day, we boarded a bus to Torres Del Paine where we stayed for the next 3 days. One of the highlights of this part of the trip was a private hike we arranged through the hotel to view cave paintings and natural flora and fauna. It was truly one of the best days of our stay along with a private tour of the southern portion of Torres Del Paine the following day. Our guide Devi was friendly, personable, and knowledgeable and along with our driver, made our day extremely enjoyable! The highlight of the private tour was the hike to Mirador Los Cuernos where we had lunch and enjoyed the magnificent view!
From Torres del Paine, we returned to Puerto Natales for 2 nights. One of the days here was spent at Estancia Mercedes which we highly recommend. We were not sure what to expect but this turned out to be one of the best days of our vacation! Sebastian and his family were so warm and hospitable. We went horseback riding to their private waterfalls where spent part of the day building a fire to make matte and sample some delicious snacks. The breakfast and lunch was sumptuous.
From Puerto Natales, we headed back for a night at El Calafate before departing for Buenos Aires and then home.

Hotel Reviews
NOI Indigo Patagonia
Puerto Natales

A beautiful hotel with unique architecture and proximity to the Puerto Natales sea.We stayed here two separate times on our trip to Patagonia and liked it both times. One one of the days, our room hadn't been swept since there was still gravel and debris on the floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Torres Patagonia
Torres del Paine

A beautiful hotel at the heart of the park. The rooms were clean and comfortable. The breakfast was outstanding with so many choices. However, there are not many lunch/dinner options for vegetarians or vegans .

Authenticity & Character
Location
Staff
Front desk staff were not the friendliest!
Cleanliness & Comfort
Hotel Kosten Aike
El Calafate

We loved this hotel with it's many amenities and high speed WiFi. It was close to the downtown are of El Calafate and within walking distance of many restaurants and shops. The massage on our last day was excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hosteria Senderos
El Chalten

A cozy hotel with charm and character at the foot of Mount Fitzroy! Our room had a wonderful view of the mountains. We enjoyed the outstanding and warm hospitality and the multi-course dinner on New Year's Eve.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Duque Hotel Boutique & Spa
Buenos Aires

This cute boutique hotel was located in a great neighborhood (Palermo). Our room was clean but on the smaller side with inadequate lighting. The staff were friendly and welcoming and the breakfast had something for everyone!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Trip Briefing at Dittmar Adventures
Trip Briefing at Dittmar Adventures
Puerto Natales

It was useful to get an overview of what to expect in the following days.

Quality of Experience
Horseback Ride to El Canto de los Turbales Waterfall (Estancia Mercedes)
Horseback Ride to El Canto de los Turbales Waterfall (Estancia Mercedes)
Patagonia

This was a great adventure and experience! Before getting on our horses, we were given a mini 'riding' lesson and safety tips. The ride to the falls was about 30 minutes through a very pretty forest. Once at the waterfall, we made a fire (from sticks and twigs we collected) and boiled water (from the waterfall) to make mate (an herbal drink). We also used the fire to toast bread that had been packed as part of the snacks). We feasted on mate and snacks before venturing to the waterfall where we 'played' for a while. We then returned to the Estancia after putting down the fire. All through both rides, we took sips from a bota containing white wine!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Estancia Mercedes
Visit Estancia Mercedes
Patagonia

We were not sure what we were going to do at Estancia Mercedes other than horse back riding but this visit turned out to be one of the great experiences of our trip. The family were very hospitable and the meals were so delicious. It helped that, in addition to my daughter could speak some Spanish, there was a young couple who were staying there who spoke Spanish, This allowed us to have lively and informed conversations with the family!

Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Patagonia

Devi was an excellent guide. Our favorite parts of the tour were hikes to Lake Nodenskjol, Mirador Los Cuernos, sampling Calafate blueberries along the way, a visit to Lake Sarmiento, Lago Pehoe and Grey Lake.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Admire the Famous Perito Moreno Glacier [Mayo Trek - Alternative Excursion]
Admire the Famous Perito Moreno Glacier [Mayo Trek - Alternative Excursion]
El Calafate

This was a fantastic excursion from start to finish! We loved all parts of this adventure from the boat ride to the visit to the rain forests to Perito Moreno.

Quality of Experience
Guides, Drivers and Staff
Transport
Flexible Guided Hikes in El Chaltén
Flexible Guided Hikes in El Chaltén
El Chaltén

The guided hike to Laguna de los Tres and Mount Fitzroy was challenging but our guide Leo made it a great experience. He was very knowledgeable about the history of the area as well as the flora and fauna. The next day, our guided hike to Lago Viedma was an easier one. Leo was, once again, very knowledgeable and so much fun!

Quality of Experience
Guides, Drivers and Staff
Not applicable
Buenos Aires City Tour
Buenos Aires City Tour
Buenos Aires

The tour allowed us to explore different neighborhoods of Buenos Aires. Our guide was knowledgeable and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Erin Wiley

Chile Tour
Chile | Jan 14 - Jan 27, 2023

B
Bakulesh S.
Daly City, CA | Reviewed on Jan 31, 2023
Most guides were very good.
The guide on Jan. 25, 2023 for Torres del Plaine National Park spoke at length in Spanish and very little in English. So we missed out on a lot of commentary.
And all drivers were very good.
Jason provided great service.
He had planned and organized our trip very nicely.
This made it very easy for us and we had no anxiety or stress anywhere in Chile.
He communicates immediately on an inquiry and to the point.
He had promised us that our trip would be...
Read more

Most guides were very good.
The guide on Jan. 25, 2023 for Torres del Plaine National Park spoke at length in Spanish and very little in English. So we missed out on a lot of commentary.
And all drivers were very good.

Jason provided great service.
He had planned and organized our trip very nicely.
This made it very easy for us and we had no anxiety or stress anywhere in Chile.
He communicates immediately on an inquiry and to the point.
He had promised us that our trip would be memorable and indeed it was.
He is the best.
We would love too work with him on future trips.

Every place we visited in Chile was most exciting and enjoyable.
Jason had panned all important sights for us and so we appreciate his service.

Hotel Reviews
Hotel Eco Boutique Bidasoa
Santiago

Very good service at Bidosa.

Authenticity & Character
Location
Safe area
Staff
Cleanliness & Comfort
NOI Indigo Patagonia
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Solace Puerto Varas
Puerto Varas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Santiago - Airport Terminal
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cumbres San Pedro
San Pedro de Atacama

Excellent service and support from the front desk staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Osorno Volcano & Petrohué Falls
Osorno Volcano & Petrohué Falls
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Atacama Salt Flats, High Plateau Lagoons & Toconao
Atacama Salt Flats, High Plateau Lagoons & Toconao
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Torres del Paine National Park (ex. Puerto Natales)
Full Day Torres del Paine National Park (ex. Puerto Natales)
Puerto Natales
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Glacier Navigation Balmaceda & Serrano
Glacier Navigation Balmaceda & Serrano
Puerto Natales
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiloé - Ancud - Castro - Dalcahue
Chiloé - Ancud - Castro - Dalcahue
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Valle de la Luna (Moon Valley)
Excursion to Valle de la Luna (Moon Valley)
San Pedro de Atacama

Fernando the tour guide made it most interesting. He showed us all the interesting features of Moon Valley, and he was very patient with us on the steep and rough trails.

Quality of Experience
Guides, Drivers and Staff
Transport
Lagoons of Ojos del Salar, Tebinquinche & Coyo
Lagoons of Ojos del Salar, Tebinquinche & Coyo
Chile

Fernando is the best tour guide. He is amazing, funny, energetic, and most helpful

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour Valparaiso Discovery
Private Tour Valparaiso Discovery
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private City Tour of Santiago
Private City Tour of Santiago
Santiago

Excellent tour guide and driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Geysers of El Tatio
Explore the Geysers of El Tatio
San Pedro de Atacama
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: J K
J
J K
Local specialist in Peru | Replied on Feb 02, 2023

Hi Bakulesh,
Thanks for your review and I am glad you both had a wonderful time and are considering your next vacation with us. You mentioned the Torres del Paine guide not being conversant in English as much as Spanish. I will look into that as it has not happened before and we wish to correct that for future travellers. I am glad all of the rest of the trip was above your expectations. I am glad we have built a trusted relationship for the future.
Kind Regards,
Jason.

The trip was wonderful. Oaxaca was a place we...
Mexico | Jan 15 - Jan 25, 2023

Carol
Carol G.
East Naples, FL | Reviewed on Jan 31, 2023
The trip was wonderful. Oaxaca was a place we’ve been trying to visit for several years. The tour was well laid had very few hiccups. The hotels were great, the guides were very informative, and the food was outstanding. There was lots of diversity of tours, so it covered all the bases. The company did a good job with follow up and being flexible on starting times, etc.. A few minor things that could be improved. Number one -we did not have a return flight to Oaxaca from Huatulco so we... Read more

The trip was wonderful. Oaxaca was a place we’ve been trying to visit for several years. The tour was well laid had very few hiccups. The hotels were great, the guides were very informative, and the food was outstanding. There was lots of diversity of tours, so it covered all the bases. The company did a good job with follow up and being flexible on starting times, etc..

A few minor things that could be improved. Number one -we did not have a return flight to Oaxaca from Huatulco so we had to book that separately and we were surprise the tour company did not pick up on this. Fortunately, we discovered it a month before the trip and were able to get the tickets . Our guide Margaux was our favorite, but Alejandro and Perfecto were also great guides and we feel like we really saw the various aspects of Oaxaca, and Huatulco.
I would suggest they eliminate small group tours as those days did not go off as well as private guided trips, and we would’ve preferred to continue with a private guide. One day we were stuck with a guide and a group they did not speak English and that was very disappointing, but they reimbursed us for this tour. In hindsight with 10 days of touring, it would’ve been better to just stick with private guides or at least allow that option. Overall , I thought the company did a good job and was very responsive to text. I would definitely recommend them to get a in-depth feel for the region. Thanks for making our anniversary special.

Hotel Reviews
Quinta Bella
Oaxaca

It’s great that such a small hotel has six restaurants to choose from and all of them are good. We generally are not resort people, but this hotel was very nice and comfortable. The grocery store .4 miles away was a wonderful bonus because the wine at the hotel wasn’t that great and was very pricey. Staff are friendly and it was an easy walk to town. We are not resort people so we took day tours and enjoyed the birding and hiking. The water was cold as it was January so we did not do much swimming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Los Pilares
Oaxaca

We love the location, though it was a bit of a walk to the central area. The staff were amazingly wonderful and friendly. The room was off the courtyard, but very dark. Also, we were below the kitchen, so the noise of furniture moving was very loud at night, but died down at around 10 o’clock. There were not many restaurants around except Le Bice Probre that served local cuisine but we walked to town a lot and found great restaurants. The pillows are way too big, so we use towels as our pillows. My only complaint besides the pillows was breakfast. It was delicious but service was supposed to begin at 7:30 yet that was merely a suggestion. We would get there at 7:30 but we couldn’t get coffee till 7:45 and therefore could not make a tour at 8 o’clock. Fortunately, we figured this out on day two and were able to pre-order our breakfast on a day. We had an 8 o’clock start. It does seem with such a beautiful, quaint hotel as this that they could have a coffee station or place you could get coffee prior to 7:30 do in the morning. Other than that we love this place.

Authenticity & Character
Location
Neighborhood
Staff
Cleanliness & Comfort
Activity Reviews
Get to know the Copalitilla waterfalls in Huatulco
Get to know the Copalitilla waterfalls in Huatulco
Santa María Huatulco

This trip was our least favorite. For one thing it was moved from 9 o’clock to 10:30 AM and we had hope that meant we would shorten the trip instead of extend the evening. Our driver spoke no English even though we were promised one and the rest the group – five – also did not speak English so we were unable to learn anything about the environment or local culture. We stopped at an organic shop and that had an English-speaking Guide which was wonderful. When we got to the waterfalls we had no idea how much time we had before lunch so we rushed through twice and our guy did not tell us that lunch would not be served until 4:15 PM. We left around 5:30pm and didn’t get back to the city until 6:40pm which made us miss our dinner reservation. Overall, it was a waste of a vacation day, but the falls were pretty. We would’ve enjoyed the more and we known we were going to have two hours to see them. When I reached out to complain to the Tours operator that ours was supposed to be an English at first, he was rather brash. However, he has, since agreed to reimburse us for this tour, and that is only fair as we lost a day of vacation

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Wild Huatulco
Explore Wild Huatulco
Mexico

Another fabulous day of walking, birding, and boating to see the bays of the area. The water is too cold for us to swim, which is unfortunate, because it was glass, calm and clear but the boating was still fantastic. Perfecto was a great guide along with the boat captain. We got to see whales and so much nature.

Quality of Experience
Guides, Drivers and Staff
Transport
Walk through the enchanted forest of  Ixtepeji
Walk through the enchanted forest of Ixtepeji
Oaxaca

One of our favorite days because we were able to walk in the mountains that were so beautiful. We saw lots of birds and enjoyed the company of Margaux who is our guide. The lunch of trout was spectacular and the views and quiet of the area. We were just unexpected, but pleasantly surprised that this was such a fun day. The altitude did not seem to bother us as much as we thought it would so it was just a real treat.

Quality of Experience
Food
The trout and local cuisine
Guides, Drivers and Staff
Transport
Explore the history and crafts of Oaxaca through Monte Alban, Arrazola, Cuilapam and Coyotepec.
Explore the history and crafts of Oaxaca through Monte Alban, Arrazola, Cuilapam and Coyotepec.
Oaxaca

Our guide was long on explanation, but short on facts, so it made the tour of Monte Alban de tedious. Also, there was intense sun, and most people did not bring enough water, so it was a little bit uncomfortable to stand for hours, rather than sit in the shade, while he gave explanations. The rest of the days tour was very disjointed because we didn’t know we were having lunch and we had eaten snacks. In the workshops felt more geared toward shopping rather than details on the method of the art. In hindsight, I would’ve skipped the second half and just gone to town to shop.

Quality of Experience
Guides, Drivers and Staff
Transport
Ditch the mask! If people want to wear them that’s fine let them do what they want to do but don’t force everyone to wear a mask and then disregard those who do not put one on. I get that it might be a local regulation but it’s way over done
Rural cooking workshop in Oaxaca
Rural cooking workshop in Oaxaca
Oaxaca

We’ve been to several cooking classes all around the world and this was so much fun. Dalia and her daughter Laura are excellent at explaining things despite a language barrier, and it was fun to go shopping before preparing the meal. We learned a lot and enjoyed the fruits of our labor. Most of all we enjoyed meeting Dalia and working with her.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Mitla, the Tule Tree, a Mezcal Distillery & Teotitlán del Valle
Visit Mitla, the Tule Tree, a Mezcal Distillery & Teotitlán del Valle
Oaxaca

It was a perfectly planned day, and very well orchestrated. Each of the stops was great timing and full of information. It was nice to get out of the city and see some of the surrounding areas.

Quality of Experience
Guides, Drivers and Staff
Transport
Walk through Oaxaca's colourful streets
Walk through Oaxaca's colourful streets
Oaxaca

It was a great tour, and we learned a lot about the city and the various landmarks. My only suggestion would be to reverse this tour to do it in the afternoon, so that we could’ve visited a museum. Unfortunately, the museums are only open until three and our tour schedule did not allow us to visit any of them.

Quality of Experience
Guides, Drivers and Staff
Transport
Gastronomic Indigenous Roots
Gastronomic Indigenous Roots
Oaxaca

A great way to start a trip and experience the different cuisines of the region. We were lucky the restaurant was not open the night we went, and we were the only guests because they treated us so well. It was nice to meet Chef and our server was excellent.

Quality of Experience
Food
Local specialist: Karen Quintero

Exceeding Expectations!!!
Costa Rica | Jan 11 - Jan 24, 2023

Susan & Bob
Susan & Bob M.
Roanoke, VA | Reviewed on Jan 31, 2023
Incredible trip with memories we will cherish!
Bryan and his team provided exceptional service from planning the trip to hands on 24/7 support or question through out our 2 weeks journey!
We loved our drivers/tour guides that made our activities beyond our expectations! We are planning other trips with Kimkim simply because of how they listen to our needs and experiences we desire. Plus they are with us on What’s App to support us throughout our trip! Thank you for making our 30th... Read more

Incredible trip with memories we will cherish!
Bryan and his team provided exceptional service from planning the trip to hands on 24/7 support or question through out our 2 weeks journey!

We loved our drivers/tour guides that made our activities beyond our expectations! We are planning other trips with Kimkim simply because of how they listen to our needs and experiences we desire. Plus they are with us on What’s App to support us throughout our trip!

Thank you for making our 30th Anniversary so very special!

Hotel Reviews
Ocotea Boutique Hotel
Santa Elena

The sunsets from the roof top bar were exceptional!

Authenticity & Character
The staff were the most accommodating! Modern and European character.
Location
Staff
Love the staff!
Cleanliness & Comfort
Perfect
Buena Vista Chic Hotel
Alajuela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
They did not clean our room but they did upgrade us to a villa for our anniversary.
Hotel Cuna del Angel
Ballena
Authenticity & Character
The food was totally incredible and everything was gluten free - incredible chef!!!!!!!!
Location
Staff
Cleanliness & Comfort
Arenal Kioro Suites & Spa
Fortuna

The people, food and hotel was exceptional!!!

Authenticity & Character
The people and food made the experience here.
Location
Staff
Love the staff!!!
Cleanliness & Comfort
Perfect
Activity Reviews
Tour to Poas Volcano
Tour to Poas Volcano
Costa Rica

We purchased an 8hour full day tour from the hotel on top of the Poas Volcano Tour. Best tour of the entire trip and best guide/ driver also!!!!

Quality of Experience
Guides, Drivers and Staff
Loved our driver/ guide!!!!!!!!
Transport
Terraba Sierpe Mangrove & Wildlife Tour
Terraba Sierpe Mangrove & Wildlife Tour
Uvita

We traded this experience to go snorkeling for the day. The snorkeling was ok. The guide and boat support team were exceptional!

Quality of Experience
Guides, Drivers and Staff
Transport
Whale Watching & Wildlife Spotting Boat Trip in Marino Ballena National Park
Whale Watching & Wildlife Spotting Boat Trip in Marino Ballena National Park
Costa Rica

Ok, no whales. It was an ok experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to the Monteverde Orchid Gardens
Visit to the Monteverde Orchid Gardens
Monteverde

Very knowledgeable guide at the center. Learned a great deal!

Quality of Experience
Guides, Drivers and Staff
Transport
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica

I could not do this experience because I have an issue with heights. I thought I had noted this in advance but I assume I might not have. There were 8 bridges which I could not cross therefore I could not go.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Nature Walk in Danaus Eco-Center
Guided Nature Walk in Danaus Eco-Center
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Experience
Cultural Experience
Arenal/La Fortuna

We only visited the organic farm — none of the cultural experiences beyond the farm was omitted. The children are not in school in January so something should have been substituted.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Río Peñas Blancas Safari Rafting Experience
Río Peñas Blancas Safari Rafting Experience
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 31, 2023

Hola Susan and Bob,

We’re so happy to hear from you!

Thanks so much for sharing your 30th anniversary with us. We will share your comments with all partners involved.

Please, let us know if you like to plan a second visit :)

Pura Vida!
Bryan

Thanks for a wonderful trip!
Morocco | Jan 16 - Jan 19, 2023

K
Karen T.
Baltimore, MD | Reviewed on Jan 31, 2023

I am so happy we used kimkim to plan our trip to Morocco -- and even happier that kimkim paired us with Megan. She was extremely responsive and wonderful to work with. All the excursions she booked for us were wonderful and the whole trip was seamless. Our guide and driver, both named Mohammed were excellent and we felt safe and well looked after in their company.

We would highly recommend kimkim --- and Megan and team to anyone!

Local specialist: Megan Lower

Exceeded all expectations!
Patagonia | Jan 15 - Jan 24, 2023

Stacy
Stacy W.
Hybla Valley, VA | Reviewed on Jan 31, 2023
We planned this trip for our honeymoon and it exceeded all of our expectations! From the beginning, Erin was super responsive and helpful to assist us in designing and tailoring our trip wishlist to include every hike and activity we asked for, affirming all the highlights we wanted to see and do. Even when an activity was cancelled due to reasons beyond their control she helped us move stuff around so we could still have a similar activity/experience included and it ended up being our... Read more

We planned this trip for our honeymoon and it exceeded all of our expectations! From the beginning, Erin was super responsive and helpful to assist us in designing and tailoring our trip wishlist to include every hike and activity we asked for, affirming all the highlights we wanted to see and do. Even when an activity was cancelled due to reasons beyond their control she helped us move stuff around so we could still have a similar activity/experience included and it ended up being our favorite excursion (mini trekking on Perito Moreno)! Every guide we had was super nice and helpful and all activities were organized very well. When we met with the Dittmar associate (Nara) upon arrival we were very impressed, everything was laid out for us (vouchers, etc.) and we felt very prepared for our itinerary; and then mostly everything went as outlined and so smoothly which definitely decreased our travel/logistics stress. It was also helpful to be able to contact her while we were there. All the hotels were super nice as well, even ones that apparently were second choices were just lovely! Patagonia is a large area and we realized it would be really overwhelming to plan on our own but they did a great job honing in on our interests and creating truly the trip of a lifetime for us. Aside from staying in Patagonia longer we wouldn’t have changed a thing!

Hotel Reviews
Chalten Suites Hotel
El Chalten

We loved this place! really loved and took advantage of the jetted bath especially after long hikes. Bed/pillows were so comfy! Views of the mountains a plus. Staff friendly and helpful, when we ate at the restaurant they had told them it was our honeymoon and they sent us dessert, so thoughtful and sweet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kau Yatun Hotel Boutique & Estancia
El Calafate

This place was such a gem! Beautiful setting, nice clean large rooms, lovely restaurant as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Camping Central
Torres de Paine, Chile

We always camp with our own gear but didn’t have a choice for our trip; was pleasantly surprised at the quality and cleanliness of the tent and sleeping bags. Cafe food was also really good!

Authenticity & Character
Location
The views
Staff
Cleanliness & Comfort
Hotel Lago Grey
Torres del Paine

We got a superior room and let me tell you, the view was incredible!! The bar and restaurant also had amazing views. Front desk was super helpful as well. Loved this hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
While we were there they had record heat which I realize is abnormal but the sun had been beaming in our room all day and it was super hot with no AC; no way to prop the window open.
NOI Indigo Patagonia
Puerto Natales

Clean, front desk very helpful, nice views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hike to Laguna Torre
Guided Hike to Laguna Torre
Argentina

With our hiking abilities we really didn’t need a guide for this hike but the guide was super nice and helpful explaining the geography and pointing out animals etc, which was a really great addition to the hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Trip Briefing at Dittmar Adventures
Trip Briefing at Dittmar Adventures
Puerto Natales

Everything was clear! Felt very prepared with our trip outlined and all docs organized for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak Lago del Desierto
Kayak Lago del Desierto
El Chaltén
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike to Laguna de los Tres
Guided Hike to Laguna de los Tres
El Chaltén

This was such an amazing hike. The hike offered nonstop views and thanks to our guide we stopped at all the best viewing spots along the way. The guide was also extremely prepared and knowledgeable about the geological history, wildlife floral/fauna. The guide was happy to capture all the moments for us on camera too! This is a long hike so be prepared.

Quality of Experience
Guides, Drivers and Staff
Transport
Grey Glacier Boat Tour
Grey Glacier Boat Tour
Chile

Such a cool experience to be that close to a glacier and amongst the icebergs floating in the water. The crew was exceptional of providing all sorts of information. The hauling in of a iceberg to make cocktails with the ice was so neat!

Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Chile

This experience exceeded expectations. Our guide was so knowledgeable on the area and asked us for our inputs on things we wanted to see in order to tailor things. We saw tons of wild life, and breathtaking landscapes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Upsala Glacier & Estancia Cristina [Horseback Riding Program]
Visit the Upsala Glacier & Estancia Cristina [Horseback Riding Program]
Argentina

In general we felt overwhelmed by this experience. Between the amazing views, lunch on a glacier lake in the middle of a beautiful landscape and the excitement of river crossing on the horse we couldn’t have been more pleased with everything. The guide was exceptional and so knowledgeable of the area and rich history, not to mention a great cook!

Quality of Experience
Even though it was our first time horse back riding the guide explained everything and it was easy. Such amazing views and the river crossing were so much fun.
Food
Guide made the lunch from scratch. It was delicious and exceeded expectations.
Guides, Drivers and Staff
Transport
Minitrekking Ice Hike on Perito Moreno Glacier
Minitrekking Ice Hike on Perito Moreno Glacier
El Calafate

Our favorite activity! The guides were awesome and it was just so cool, not every day you get to literally climb a glacier. One of the most awesome things we’ve done in our life!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Feb 16, 2023

Stacy, your photos are incredible!!! Thank you for sharing! I particularly love the one of the sunset skyline of the Fitz Roy mountain range, what a gem.

Planning this trip with you was great, the two of you provided the perfect amount of details mixed with the perfect amount of trust to make this honeymoon a success. Thank you for being flexible in light of unavoidable changes and really for trusting us to make this experience happen for you.

Wishing you two a lifetime of happiness and hopefully more trips like this together :)

Andrea is amazing, professional and knowledgeable and the best agent I ever worked with
Colombia | Dec 30 - Jan 26, 2023

Mona
Mona Y.
France | Reviewed on Jan 30, 2023
Andrea organized my trip. She is the most wonderful and responsive agent I ever dealt with. She is a knowledgeable and personable travel advisor. I have traveled the world and plan so many more trips and will always think of kimkim as priority.
Andrea is very friendly and easy to work with and very professional and always gave me good advice and recommendation.
This trip was incredible, from day one my tour guides were amazing .. caring and very knowledgeable.. the actual trip was...
Read more

Andrea organized my trip. She is the most wonderful and responsive agent I ever dealt with. She is a knowledgeable and personable travel advisor. I have traveled the world and plan so many more trips and will always think of kimkim as priority.
Andrea is very friendly and easy to work with and very professional and always gave me good advice and recommendation.
This trip was incredible, from day one my tour guides were amazing .. caring and very knowledgeable.. the actual trip was also incredible.. thanks everyone who made possible this unforgettable experience!
I am a solo traveler and the attention and support I had was impeccable. I thank Andrea for making this happen. Thank you Very much dear Andrea.

Hotel Reviews
Maloka Napü
Puerto Narino

A hostel for the Amazons quite comfortable and very centrally located

Authenticity & Character
Location
Staff
Wonderful staff, owner, wife and cook
Cleanliness & Comfort
Hotel El Tambo

Just spent one night, quite comfortable and central

Authenticity & Character
Location
In the center of town
Staff
Cleanliness & Comfort
Activity Reviews
Leticia - Puerto Nariño - Fundación Natutama
Leticia - Puerto Nariño - Fundación Natutama
Colombia

Puerto Nariño is a very beautiful town I was very impressed by its cleanliness. No cars nor motorbikes circulate, all on foot. It is colorful green and beautiful and residents are very friendly

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover and learn about Leticia
Discover and learn about Leticia
Colombia

Nice town, the gateway to the amazons, fascinating that you are at a spot where you can be in Brazil, Colombia and Peru.

Quality of Experience
Food
Food was ok
Guides, Drivers and Staff
Jimmy my guide a very sweet man, extremely helpful and attentive
Transport
Used taxis in Leticia and public boat transfers, quite organized
Minca: Explore a paradise in the mountains
Minca: Explore a paradise in the mountains
Colombia

We went on an enjoyable hike to the waterfalls and the cocoa experience was informative

Quality of Experience
Food
We ate in a restaurant in Minca and enjoyed the food
Guides, Drivers and Staff
Yubelis the guide was wonderful, helpful and knowledeable
Transport
Rough ride but very good driver
Taironaka & River Tubing at Don Diego River: A Sanctuary of History and Nature
Taironaka & River Tubing at Don Diego River: A Sanctuary of History and Nature
Colombia

Wonderful experience with Yubelis, my guide. We also had another local guide who explained to us about the Tairons tribes. We visited an indigenous tribe and learned a lot about them. I did not do the tubing part because I had a backache, instead we did the boat ride which was quite enjoyable

Quality of Experience
Food
Had a picnic on the beach which was quite nice
Guides, Drivers and Staff
Yubelis my guide was great, as well as the local guide in the visit to the Tayrona tribes
Transport
An Immersive Journey into Palenque’s Soul, The first “free town” for Africans in the Americas
An Immersive Journey into Palenque’s Soul, The first “free town” for Africans in the Americas
Cartagena

I was not familiar with Palenque before, I learned a lot from the local guide from the barrio

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wander Cartagena’s Storied Streets & Discover the Art of Getsemaní
Wander Cartagena’s Storied Streets & Discover the Art of Getsemaní
Cartagena

I loved Cartagena and Gestemani, both have wonderful vibes, artsy, musical and lively and enjoyed the food there as well

Quality of Experience
Colorful and lively
Guides, Drivers and Staff
Transport
Cartagena’s Street Food: The Soul of a City in Every Bite
Cartagena’s Street Food: The Soul of a City in Every Bite
Colombia

Wonderful foodie tour, I tried delicious street food

Quality of Experience
Variety of foid
Guides, Drivers and Staff
Javier was wonderful helpful and very knowledgeable
Transport
Coffee Farm Experience
Coffee Farm Experience
Colombia

Very interesting experience, I learned a lot about coffee production. The owners of the plantation gave us a presentation and I had a handsome experience.

Quality of Experience
Food
Home cooking at the plantation was delicious
Guides, Drivers and Staff
Outstanding
Transport
Very good driver and comfy car
Exclusive Cocora Valley, Salento & Filandia Experience
Exclusive Cocora Valley, Salento & Filandia Experience
Colombia

A most enjoyable tour, every location had its charm and beauty., really memorable. Juan a es an amazing guide and I learned a lot from him about the region.

Quality of Experience
Veryvenjoyable
Food
I enjoyed the fish tremendously
Guides, Drivers and Staff
Outstanding guide Juanca and very professional driver
Transport
Very comfortable
Hike from Barichara to Guane
Hike from Barichara to Guane
Colombia

Lovely visit, we did not walk but went by car, I was happy it was by car because I was tired and jet lagged, so the car was better. Beautiful village

Quality of Experience
Lovely
Food
Good food
Guides, Drivers and Staff
Wonderful Lilly, my guide and owner of the local tour agency. The most likeable, funny and smart guide.
Transport
I had Lilly as my personal driver and guide, most wonderful
Transfer from The Salt Cathedral to Villa de Leyva ->  Stop in Raquirá
Transfer from The Salt Cathedral to Villa de Leyva -> Stop in Raquirá
Colombia

Comfortable ride, unfortunately it was raining heavily in Raquira so we toured it in the car

Quality of Experience
Beautiful and colorful town regret could not walk in it because of the heavy rain
Guides, Drivers and Staff
Outstanding Nata (guide) and Christian (driver)
Transport
Very comfortable
The Salt Cathedral & Zipaquirá
The Salt Cathedral & Zipaquirá
Colombia

Nataly was my guide, I enjoyed the visit tremendously. Christian, the driver, was also wonderful

Quality of Experience
Food
Good food which I enjoyed a lot
Guides, Drivers and Staff
Special thanks to my guide Nata and Christian, the driver
Transport
Excellent driver and transport facilities. Personsl
Local specialist: Andrea Morita
Andrea
Andrea Morita
Local specialist in Bogota | Replied on Jan 30, 2023

Mi Querida Mona de mi Corazón,

You cannot imagine how important your visit was for all of us. Thank you so much for inspiring us so much with your love, care, and thoughts. We have been so touched by your visit that it reminds us every time of the beauty of our job.

Thank you so much for your beautiful words; they mean the world to me and all of the team. All the tour guides and drivers send you a lot of love and hugs, and we cannot wait to see you again.

Please take care of yourself! We hope to see you again soon.

All the love from Colombia to you,

Andrea

I hope that on my next trip (wherever in the ...
Cambodia | Jan 17 - Jan 29, 2023

Scott
Scott B.
Singapore | Reviewed on Jan 30, 2023
I hope that on my next trip (wherever in the world that might be), I have another guide like Chu and his team at Absolute Tours in Siem Reap. He was energetic (most sprightly!) and fun and absolutely made the city and Cambodia come alive for us while taking us on rarely traveled back-roads and single-track mountain bike trails. We were amazed by his knowledge and his passion for sharing and teaching. While many guides seem to tick the box, Chu was ready to take us beyond the well-worn tourist... Read more

I hope that on my next trip (wherever in the world that might be), I have another guide like Chu and his team at Absolute Tours in Siem Reap. He was energetic (most sprightly!) and fun and absolutely made the city and Cambodia come alive for us while taking us on rarely traveled back-roads and single-track mountain bike trails. We were amazed by his knowledge and his passion for sharing and teaching. While many guides seem to tick the box, Chu was ready to take us beyond the well-worn tourist trails Instagram spots and to show us the rarely visited temples and vistas. For these kinds of experiences, we were deeply grateful. Touring Southeast Asian countries during the lunar holidays can certainly provided some challenges, but none so great that I couldn't recommend going at this time of year. So while there were some hiccups with communication along the way, our two week trip ultimately will be remembered for the stunning views and the amazing experiences and the lovely people we met in these two very unique countries.

Hotel Reviews
La Siesta Hoi An Resort & Spa
Quảng Nam

You cannot beat this location! However, in being walking distance to nearly everything, you also end up with lots of noise. Some of this is city noise and some of it is from the hotel, but regardless, if you're a very light sleeper, there might be a better option. The breakfast was superb and the wifi was strong through out the property. There was a small gym, but it was dated. What really sets this place apart though is it's location. While not affiliated with the hotel, the Blue Butterfly restaurant across the street was also delicious and offered generous servings.

Authenticity & Character
La Siesta provides a very western feel without the chain atmosphere. The lobby and restaurant were warm and welcoming, but parts of the building felt dated but not quite historic.
Location
Located on a safe and quieter street, you cannot find a hotel better situated than this. A ten minute walk from the front door got you just about everywhere in the old city. We also felt very safe walking around from the hotel at night.
Staff
The front desk went above and beyond in helping us with maps, recommendations, and reservations. The changed money for us and even mailed postcards for me. Top-tier service.
Cleanliness & Comfort
The rooms were clean, but decorations and styling were dated. The mattresses in our rooms were firm, but had evidence of use in the middle. There were usb outlets beside the beds which was nice. The real difference between La Siesta and a five-star hotel is the noise. Doors opening and closing, people talking in the hallways passing by your room made me wonder if I had left the door ajar. City noise from outside the window isn't something the hotel can control, but the car horns and music from passing traffic was also noticeable while trying to fall asleep.
Hotel Somadevi Angkor Resort & Spa

After having such incredible experiences at our other hotels on this trip, this was a major let down. The rooms and beds were old and well worn. My room on the fourth floor had an ant infestation that I was only aware of after having a cup of tea in my room. The doors didn't latch properly and needed slamming which created it's own kind of disturbance as well. The location is central and walking to some parts of town is easy, but rides are required for any place really worth going. The staff was friendly but distant. Kind, but not really caring. The breakfast was also far weaker than any other place we stayed. Cold food that was supposed to be hot, dry tasteless breads and weak tea and coffee (you could buy a stronger brewed cup) made this feel more like a motel than a hotel. The pool was nice, but it wasn't anything special. While we felt both safe here and could endure the minor physical problems and blemishes this is not a hotel (and definitely not a resort) that I can recommend or would travel to again.

Authenticity & Character
I don't think the hotel was really trying to be authentic unless heavily worn and dated is an authentic look. Lots of stains on floors and walls, mismatched paint, loose woodwork, and basic furniture in the bedrooms told the story of a hotel where no one really cared about maintenance or appearance.
Location
The location was probably the best part about this place. Easy to bike from here around the city and to the temples. Easy walk to restaurants and Pub Street. I'm not entirely sure it was 100% safe to walk from there late at night, but it was only about 800m.
Staff
The mainly kept to themselves behind the desk in the lobby. No doormen, bellhops, or concierge offering assistance of any kind.
Cleanliness & Comfort
I think the hotel covers the basics like changing sheets and towels, but there was little evidence of much else. Years of dirt and grime build up certainly point to the contrary.
La Siesta Hoi An Resort & Spa
Quảng Nam

A serene and luxurious place to stay. The staff was amazing, the rooms were immaculate, and the food was delicious. Would love to stay here again.

Authenticity & Character
This isn't a hotel, it's a resort, and it's a very good one at that.
Location
A bit far from the main area of town, but that's also what gives it its peace and quiet. Not a far walk, but far enough if the sun is out.
Staff
The staff were amazing. They allowed us an early check-in and a late check-out. The front desk learned our names and greeted us warmly every time we were in the lobby.
Cleanliness & Comfort
Our rooms were spotless and plush. The wifi was strong and fast and the hot water lasted even after the longest of showers after epic bike rides in the cold rain. I can't say enough good about how comfortable this place was to stay.
Era Cruises
Hai Ba Trung Dist., Hanoi

While the boat staff was friendly and welcoming, the cruise itself lacked any real personality or excitement. Guests are left mostly to take in the views of the stunning bay (although floating debris and trash is a real detraction). The activities offered feel half hearted and mostly done so the boat can say the offered them. There is a real lack of earnestness in this. The fishing for squid is a great example. It was not squid season, nor were we in a spot where you'd normally catch squid, but they gave us the poles and told us to try anyway. While this type of cruise might appeal to some, it wasn't for us and so I can't recommend it.

Authenticity & Character
It felt like the boat was going through the motions of another cruise. It felt very uninspired.
Location
The views are commanding and unique to this part of the world. Unfortunately the presence of debris and garbage in the water is such that it can't be ignored.
Staff
Mr. Lee brought tons of energy and was very friendly and likable. He carried the cruise by himself.
Cleanliness & Comfort
Clean, but older and well-used interiors. You don't go on a cruise to watch television, but I found it interesting that none of the movies played all the way through. I have no idea if there were or not, but it wouldn't surprise me if they were pirated (no pun intended).
Hôtel Perle d’Orient Cat Ba

Parts of this hotel reminded me of an Agatha Christie novel. The Hotel Perle is a gorgeous hotel at the end of a long road from town with stunning views, a hidden path to another beach, and a lobby and bar right out of the 1920's. The food was amazing, the atmosphere was inviting and warm, and the amenities like the spa and gym are top-notch. The two private beaches are just that, private. They are clean and sunlit and perfect for all types of travelers. Wish we could have stayed longer. We will certainly be back. Highest recommendation.

Authenticity & Character
This places oozes with charm and prestige.
Location
It's a half mile walk to town on a very safe and picturesque road. However some guests might not feel comfortable walking that far at night. We had no problems at all and actually enjoyed the stroll on both nights we were there.
Staff
The front desk staff was friendly and inviting and made us feel right at home. The hotel was short staffed because of the Lunar New Year, but we never knew it because the service was seamless.
Cleanliness & Comfort
The rooms felt new and are immaculately maintained.
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh

This is a nice place to stay for a night, but it really leaves you feeling uninspired and isn't remarkable for either very good or very bad reason. While clean and safe, Hidden Charm ultimately lacks any real character. By trying not to offend, it's decor and atmosphere feel very sterile and impersonal. On the contrary the staff were all wonderful and incredibly accommodating even going to far as to provide us another room at a discounted rate. The breakfast was varied and had something for everyone. The walk into town was short and easy and also felt safe. Hidden Charm had neither extreme highs nor extreme lows, and sometimes that exactly what you want in a travel hotel.

Authenticity & Character
If you want to remember everything about your trip to Ninh Binh, this isn't the hotel for you. We had difficulty recalling what it exactly looked like, which could be good thing ultimately as the hotel should not be the highlight of the trip.
Location
Easy and safe walk in to town.
Staff
Like all the hotels we stayed at in Vietnam, the service was five-star. Very grateful to the front desk for not only accommodating us with another room, but also not taking advantage of our request.
Cleanliness & Comfort
The grout and tiles in the bathrooms could be cleaned or reapplied, but otherwise this was a clean and modern hotel.
Activity Reviews
Cycling to Banteay Srei  - Kbal Spean - Landmine Museum of Mr. Akira
Cycling to Banteay Srei - Kbal Spean - Landmine Museum of Mr. Akira
Siem Reap

The Landmine Museum is a MUST DO! To understand history, you must look at the parts that aren't as easy to digest and the museum does just that. Mr. Akira is a fantastic storyteller and we spent close to an hour with him learning about his life and mission.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Siem Reap by night for adventure tour
Siem Reap by night for adventure tour
Siem Reap

A chance to try street food! My travel partner ate a fried tarantula and kind of enjoyed it! It was great to get away from the tourist lines and experience the city that the locals know.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
On bikes is the only way to go.
Cycling to visit Angkor Wat and Banteay Kdey
Cycling to visit Angkor Wat and Banteay Kdey
Siem Reap

Chu was a fantastic guide and gave us exactly the experience we were looking for. He was quick and agile and kept the tour from getting bogged down behind lines of tourists. He knew the shortcuts and bike trails which took us off the main roads and to the lesser known temples and ruins. His knowledge was excellent and his energy was contagious which helps when you leave the hotel at 5AM for the sunrise at Angkor Wat. Chu was by far the strongest cyclist and more fit than our other guides which allowed us to see and do more than a traditional van or bus tour.

Quality of Experience
A long day from sunrise to sunset, but it was outstanding from start to finish.
Food
The restaurant we stopped at for lunch provided generous serving sizes of delicious food. Contrary to the experiences we had in Vietnam, we felt like the food portions were made for us, not for the masses. I'd eat here again.
Guides, Drivers and Staff
Next time we go to Angkor Wat, we will be calling Chu. He was fantastic.
Transport
Bikes are absolutely the best way to see these sights.
Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An

Walking around the old town is great for people watching and picking up more authentic souvenirs from local artists. There are a fair share of stalls and eateries and places to get cold drinks while looking at the different historic architectural styles. We enjoyed getting off the bikes and doing the walking tour.

Quality of Experience
Guides, Drivers and Staff
Our local guide Qulk was very good. He was safe on the roads while cycling and very knowledgeable about the area and sights he took us to.
Transport
Cycling Hoi An to Marble Mountain
Cycling Hoi An to Marble Mountain
Hoi An

Good roads and an easy bike ride as long as the weather cooperates. Decent views from the top and lots of caves and history to learn about while visiting.

Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An cycling in the countryside village - boat trip on the Thu Bon River, interaction with the locals
Hoi An cycling in the countryside village - boat trip on the Thu Bon River, interaction with the locals
Hoi An

Exploring the old town and riding up the coast was a nice change to the tourist areas we had been seeing. Stopping by the inlaid wood artisans was nice although they pressured us to buy their art, we politely declined. The boat ride would have been nicer but the weather didn't cooperate which wasn't anyone's fault, just bad luck. However the highlight of this day was definitely the cooking class with Hu. The family owned restaurant was exactly the type of experience we were looking for. Hu was funny and quick and a great teacher. I would definitely recommend going to see him and his family if you want something of a more authentic interaction where no one tries to sell you tourist bobbles.

Quality of Experience
Guides, Drivers and Staff
Transport
Dark & Bright Cave - Halong Bay - Hanoi (Era)
Dark & Bright Cave - Halong Bay - Hanoi (Era)
Ha Long Bay

It was nice to get off the large boat and into a smaller one to explore the coastline more closely. The sun was coming up and we saw moneys in the trees and birds starting to stir. It was a peaceful time and nice excursion.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Start exploring Lan Ha Bay  (Era Cruise)
Start exploring Lan Ha Bay (Era Cruise)
Ha Long Bay

Our driver from the hotel to the pier left us on the dock with no instructions. Two hours passed before a boat came to pick us up. We asked several other boat skippers if they were our ride and they made calls to the Era on our behalf. Finally I called Alex who was able to get in touch with the boat. Mr. Lee called me and said 20 minutes. 30 minutes later he called again and said 20 minutes. We were very lucky the day was overcast and hot and sunny or raining as there was no shelter on the pier.

Quality of Experience
It was relaxing and peaceful. They should focus on that strength and not try to offer activities only to offer them. If you're going to give guests a chance to fish, they should actually be fishing, not just waving a pole in the water hoping to hook something other than trash.
Food
Guides, Drivers and Staff
Mr. Lee was doing the best he could and I appreciate his sincere and straightforward nature. He brought as much energy as he could, it didn't go unnoticed.
Transport
Being left waiting on the pier is not a great start. If the boat is to pick us up at 11:30, and we leave our hotel and are on time, there shouldn't be a two hour delay in getting picked up. I felt bad for the other guests too as lunch wasn't served until we had arrived.
Cat Ba free day
Cat Ba free day
Cát Bà

I wish we had more time here. What a fantastic little town with stunning beaches. We sat and read and wrote and went for run. The LNY celebrations were loud and festive. We will definitely be back next year.

Quality of Experience
Guides, Drivers and Staff
Transport
Cat Ba National Park Trekking
Cat Ba National Park Trekking
Vietnam

This was a fantastic hike in a beautiful part of the island. Not too easy and not too difficult. A good stop along the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Ninh Binh - Trang An - Hoa Lu - Tam Coc
Ninh Binh - Trang An - Hoa Lu - Tam Coc
Ninh Binh

After cycling for a couple hours, we stopped for a late lunch at a tourist dive. It was fine. Nothing special. It might have been authentic, but it was mass produce for tour buses. We walked around town on our own and found a great little hostel by the river which had bonfires set up and bar. That was the coziest part of our stay here. The next day we took a 45 minute boat ride first thing which was peaceful and uncrowded. It was nice until the boat operator stopped us in the middle of the river and tried to sell us the goods in her bag. We floated there for five minutes and kindly and politely said "no thank you" until she gave up and started rowing again. It was a major turnoff and we felt pressured to buy since her rowing was the only way for us to get to dry land. The ride through the cave and the peacefulness of the morning wasn't ruined, but it did spoil the moment prematurely.

Quality of Experience
Food
There has to be more options than the two places we ate. The first stop for lunch was strictly a tourist stop. The second spot for lunch on day three was an old bus stop. Neither seemed like a place they took the idea of food very seriously.
Guides, Drivers and Staff
Fouck was our guide and he was personable and friendly. I could tell he really wanted to help us enjoy ourselves, but both he and our driver were smoking a lot and for two athletes, that's hard for us to want to be around. Also with the Lunar New Year on the horizon, I could tell they both wanted to get home, so we finished our riding day four hours early which I think they appreciated, but still left us feeling underwhelmed. I think asking clients if they mind smoking is a great first step rather than assuming they don't. Getting into the van after a ride and having our bags and clothes smell like smoke definitely was off-putting.
Transport
The van was spacious and comfortable and our driver was safe and courteous. The bikes were too small for our size (1.88m and 1.9m) and they had several mechanical problems along the way. We were able to compensate, but it wasn't a fun of an experience as I thought it might otherwise be because of the small and unreliable nature of the bikes.
Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Feb 06, 2023

Dear Scott,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia. Thanks for your kind words about Chu and our Absolure Teams in Cambodia, he is very happy to know that you enjoyed your trip and sends his warm regards. Your honest feedback is highly appreciated, as it enables us to further develop our services. Thanks again for the review and for being such a great customer.

Best regards,
Ha

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