Kimkim Trip Reviews

4.8
Based on 16,644 ratings
Read 16,644 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip of a Lifetime
Peru | Oct 8 - Oct 18, 2022

Karen
Karen P.
Colorado Springs, CO | Reviewed on Oct 25, 2022
Where to begin. I'll start with Jesus, since we spent almost two years planning the trip and Jesus worked with us throughout this entire process. It started before covid, then had to be postponed, and then planning had to start anew. Jesus worked with me the entire time. I can't tell you how many times, I changed the itinerary we wanted, the number of people who would be going, and the age of the people who were going. Each time Jesus modified and adjusted the itinerary to fit our wants and... Read more

Where to begin. I'll start with Jesus, since we spent almost two years planning the trip and Jesus worked with us throughout this entire process. It started before covid, then had to be postponed, and then planning had to start anew. Jesus worked with me the entire time. I can't tell you how many times, I changed the itinerary we wanted, the number of people who would be going, and the age of the people who were going. Each time Jesus modified and adjusted the itinerary to fit our wants and needs. When I wasn't sure about the cost, he helped us adjust our plans accordingly. When we changed dates, he helped us with the new planning. When the number of travelers kept changing, he adjusted the accommodations. When the age of the travelers changed, he adjusted the activities. When we wanted to add new ideas or change ideas, Jesus went along with the flow. He never, not once, said he couldn't get us what we wanted. It was amazing and unlike any other travel plans I'd ever made. And I travel a lot. When we finally got to Peru, we were met by Abraham right out of the airport, all our transportation and needs were met. When we went to Puerto Maldonado, we were met by Bastian who was our guide during the four days in the Amazon. Bastian was the friendliest, most knowledgeable, most helpful guide ever. He was an expert on all things 'Amazon'. He went out of his way to make sure we got the most out of our visit in the jungle making sure we could see as much of the local wildlife as possible. He told us all kinds of things about life in the jungle and the community of the people who live there. He had a great sense of humor and was a lot of fun to hang out with. He even trekked through the pouring rain to retrieve my sister's jacket she'd accidentally left behind at one of the sites we'd visited. Then we got to Cusco and we met our new guide, Julio. He was just as amazing as the previous ones. We traveled to Ollantaytambo and Urubamba. We did a beautiful hike and had a traditional Peruvian meal that was amazing. Unfortunately, the following day was when the majority of party got sick. This also coincided with the day we were traveling to Machu Picchu. If it hadn't been for the diligent efforts of Julio, half of us would have missed this once-in-a-lifetime opportunity. We were seen by doctors, given an IV cocktail for each of us that was severely sick, and provided a modified tour of Machu Picchu. It was rough, but Julio did a lot of juggling so we could make this happen. Back in Cusco, many of us were feeling well enough to do a little sightseeing around the city, which was incredibly beautiful. Again, our guide, Julio was extremely knowledgeable of the area, and again, he and Jesus met all our requests. Even the occasional odd ones. My daughter and friend wanted Tarot Cards representative of the local region, Jesus went around the shops till he found some and directed them to where these could be purchased. He even offered to buy them and be reimbursed. There were so many little ways that the guides went out of their way to be accommodating, regardless of how obscure the request was. One request from two of our travelers was a spiritual-based excursion, and Jesus got this immediately scheduled. He set up a laundry service mid-way through our trip. I don't typically use travel agents. I prefer to book for myself; however, I can't begin to imagine trying to navigate this trip on our own. We'd never been to South America before and were not familiar at all with the region. Having these expert, friendly, helpful guides made all the difference in the world. It made everything so easy. As I said, I don't typically use travel agents; but given this experience, I will use this company in future travels. Thank you so much to Jesus, Bastian, Abraham, and Julio. You are all incredible!

Local specialist: Jesus Martel
Jesus
Jesus Martel
Local specialist in Lima, Peru | Replied on Oct 25, 2022

Dear Karen, thanks so much for trusting us and for such extended and beautiful reviews. This motivates us to continue working hard every time to provide lifetime experiences to travelers coming to Peru. All our staff did their best for you to have a remarkable trip experience in our country. You were all very special to us, and each specific request you had for us was like a nice challenge for each of us. We hope to have you back in Peru in the future. Thanks for your kindness! Stay in touch!
Greetings from Kim Kim and the Peruvian Soul team

Outstanding!!!!!
Romania | Oct 1 - Oct 18, 2022

D
David & Tammy B.
Prescott, AZ | Reviewed on Oct 25, 2022

Raluca, was outstanding she took care of all are needs. She was always there if we needed her. there are really no words to describe how wonderful she is. She made our trip so enjoyable. Our guides where great so knowledgeable, friendly and pleasant to be with. it was a wonderful memorable trip.

Local specialist: Raluca Teodor
Raluca
Raluca Teodor
Local specialist in Romania | Replied on Oct 31, 2022

Hello David and Tammy! I had such an easy delightful mission to prepare this trip for you. It was a pleasure to meet you and create memories that will remain powerful and joyful in your life!

Angela at KimKim made planning our trip so ea...
Greece | Oct 18 - Oct 24, 2022

K
Kelli S.
Hoboken, NJ | Reviewed on Oct 25, 2022
Angela at KimKim made planning our trip so easy and stress free!! The staff at White Pearl Villas in Oia were soo nice and genuinely helpful when we needed it. The only thing we wish we could have had access to was the breakdown of cost of different things. It was hard to believe the total cost of our trip after finding out how cheap the excursions were in Greece yet our entire cost was very steep. Read more

Angela at KimKim made planning our trip so easy and stress free!! The staff at White Pearl Villas in Oia were soo nice and genuinely helpful when we needed it.

The only thing we wish we could have had access to was the breakdown of cost of different things. It was hard to believe the total cost of our trip after finding out how cheap the excursions were in Greece yet our entire cost was very steep.

Hotel Reviews
SanSal Boutique Hotel
Chania
Authenticity & Character
Location
Staff
Cleanliness & Comfort
White Pearl Villas
Santorini
Authenticity & Character
Location
Staff
Good
Cleanliness & Comfort
Galaxy Iraklio Hotel
Iraklio
Location
Staff
Cleanliness & Comfort
Activity Reviews
Local tastings 2024
Local tastings 2024
Greece
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Minoan Luxuries: Ancient Palaces, Messara Wine Routes & Matala East P5
Minoan Luxuries: Ancient Palaces, Messara Wine Routes & Matala East P5
Greece

We unfortunately would not recommend this tour. We spent at least 5 hours of the entire day driving from place to place. We then had to pay for the stops along the way which were not worth it. If we could change anything about our trip, it would be to not choose this excursion.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Wine & Dine at Sky Dome
Sunset Wine & Dine at Sky Dome
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Oct 25, 2022
Hey Kelli! Thank you for your feedback. It's truly appreciated. I am trying to figure out how the trip pricing was steep. 🙄All of your tours were on a private basis, all your transfers on a private basis, your hotels were 4 and 5 star hotels, and we booked business class ferry tickets for your ferry transfers.
It would also be awesome if you could share some more info about what you did not like about the tour in Crete. This is actually surprising because everyone that has taken this tour...
Read more

Hey Kelli!

Thank you for your feedback. It's truly appreciated.

I am trying to figure out how the trip pricing was steep. 🙄All of your tours were on a private basis, all your transfers on a private basis, your hotels were 4 and 5 star hotels, and we booked business class ferry tickets for your ferry transfers.
It would also be awesome if you could share some more info about what you did not like about the tour in Crete. This is actually surprising because everyone that has taken this tour has very much enjoyed it, so giving any additional insight and info on what was so not good for you would really help me understand and perhaps my share with my team so we can make any changes to make the tour perfect for everyone.

I am very happy that you overall enjoyed your time here and that I was able to help with your trip planning. 😊

Take care and safe travels!

My very best,
Angela

Spain Trip
Spain | Oct 13 - Oct 20, 2022

L
Lynn E.
Franconia, VA | Reviewed on Oct 25, 2022
We had a very enjoyable trip and were pleased for KimKim's work in booking our hotels, tours, etc. KimKim was very responsive in resolving problems that arose when we were in Spain. However, we were very disappointed when our tour of "Triana & Flamenco" did not happen. We wanted to see Triana & visit multiple tapas bars before seeing a flamenco show. Instead, we sat in one tapas bar, not in Triana, and then rushed to a flamenco show. When we went to leave for the show, our guide informed... Read more

We had a very enjoyable trip and were pleased for KimKim's work in booking our hotels, tours, etc. KimKim was very responsive in resolving problems that arose when we were in Spain. However, we were very disappointed when our tour of "Triana & Flamenco" did not happen. We wanted to see Triana & visit multiple tapas bars before seeing a flamenco show. Instead, we sat in one tapas bar, not in Triana, and then rushed to a flamenco show. When we went to leave for the show, our guide informed us that tips weren't included; when we gave him 10 euro, he said that wasn't enough and followed us to the cab to get more money from us. This person should be fired. KimKim did all they could to get us to a flaemenco show, which we appreciated, but we still don't believe we got what was advertised.
Alll the other guides we interacted with were professional, enthusiastic & knowledgeable. One other issue was that a 4 hour tour of the Alcazar & Cathedral in Seville, starting at 3pm in the afternoon was exhausting. We wished it was divided into 2 tours, which would be easily done, since the whole next day had nothing scheduled until 8pm.
During the planning process, KimKim responded when we contacted them, but they rarely reache out to us. This trip was planned before the pandemic, and we interacted with 3 different individuals who were not all from the same subcontractors, so maybe this was the reason for some of the unresponsiveness. We give KimKim high marks for supporting us in Spain. Irene is a very nice person who is conscientious about her job.

Local specialist: Susana Conde

Anna-Maria Frid planned my family's 10-day tr...
Croatia | Oct 10 - Oct 20, 2022

roy
roy h.
Manchester, MO | Reviewed on Oct 25, 2022
Anna-Maria Frid planned my family's 10-day trip to Croatia. She did a fabulous job, and we will absolutely use Anna-Maria AND kimkim again. We had six in our group, with the ages ranging from 29 to 66. Each one of us had a fantastic time, and couldn't stop raving about the lovely people and the shear beauty of the country . Nearly every detail of our trip was planned by Anna-Maria with our preferences in mind, and she performed nearly flawlessly. She was easily accessible during the... Read more

Anna-Maria Frid planned my family's 10-day trip to Croatia. She did a fabulous job, and we will absolutely use Anna-Maria AND kimkim again. We had six in our group, with the ages ranging from 29 to 66. Each one of us had a fantastic time, and couldn't stop raving about the lovely people and the shear beauty of the country . Nearly every detail of our trip was planned by Anna-Maria with our preferences in mind, and she performed nearly flawlessly. She was easily accessible during the trip, and when we asked for tweaks to the itinerary, she was quickly on everything. Anna-Maria was extremely pleasant, knowledgeable, accommodating, and an all around joy to deal with. We had drivers and/or guides every day of our trip, and each one was seemingly better than the one the day before. Well done kimkim and Anna-Maria. I'd give six (out of five) stars to each of kimkim and Anna-Maria.

Hotel Reviews
Hotel Lero
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amfora Hvar Grand Beach Resort
Hvar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Slavija
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Brač Island Tour from Split
Brač Island Tour from Split
Croatia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Trogir and Klis
Explore Trogir and Klis
Split

Fantastic guide

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Guide was the best on the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Montenegro Day trip from Dubrovnik
Montenegro Day trip from Dubrovnik
Dubrovnik
Quality of Experience
Guides, Drivers and Staff
Transport
Blue and Green Caves: Full-Day Speedboat Tour from Hvar
Blue and Green Caves: Full-Day Speedboat Tour from Hvar
Hvar

Such a fun day!

Quality of Experience
Guides, Drivers and Staff
Transport
Hvar Island Tour and Olive Oil Tasting
Hvar Island Tour and Olive Oil Tasting
Hvar
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Split food tour
Afternoon Split food tour
Split
Quality of Experience
Food
Different restaurants taking the visitor's food preferences in mind. Guide was wonderful, but food, not so much.
Guides, Drivers and Staff
Plitvice Lakes full-day visit from Split
Plitvice Lakes full-day visit from Split
Croatia

We actually went to Krka, not Plitivice

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb | Replied on Oct 25, 2022

Dear Roy,
thank you very much for your review!
And thank you for trusting me with your family vacation.

You were very specific about what you wanted which made my job easier and I want to thank you also for being so receptive to all the suggestions we made but also for knowing what kind of a vacation you wanted and being adamant about it happening.

I hope to welcome you once again in our beautiful country, there are still parts of it you haven't seen!

Kind regards,
Anna-Maria

Croatia
Croatia | Oct 9 - Oct 14, 2022

D
Dorothy F.
Redmond, OR | Reviewed on Oct 25, 2022
Antonia was professional, friendly and promptly responsive in helping us plan and implement our trip to Croatia. We couldn’t have asked for more. The guides (Ivana in Split, Grgo in Havre, and Ivana in Dubrovnik were excellent as was our driver, Blaz.
The hotel accommodations were comfortable and well located. The staffs were helpful and responsive. Good choices!
Read more

Antonia was professional, friendly and promptly responsive in helping us plan and implement our trip to Croatia. We couldn’t have asked for more. The guides (Ivana in Split, Grgo in Havre, and Ivana in Dubrovnik were excellent as was our driver, Blaz.
The hotel accommodations were comfortable and well located. The staffs were helpful and responsive. Good choices!

Hotel Reviews
Balatura Split Luxury Rooms
Split

Hotel was well located. The room was spacious and attractive. This is a family owned property that was once the grandmother’s home and has now been totally renovated as a boutique hotel. Breakfast is served in the outdoor courtyard in good weather. We would definitely choose this property again and will recommend it to others.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Villa Nobile
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Antonia Šutić Ljuština

Amazing honeymoon in France!
France | Sep 28 - Oct 13, 2022

Nicole
Nicole R.
Sylvania, OH | Reviewed on Oct 24, 2022
Our honeymoon in France was incredible! I would highly recommend 1) working with Valentine to plan the best trip & activities, 2) going to France in September/October, the weather was beautiful!
Valentine helped us plan the best trip, we had a great mix of short and long tours, skip the line tickets, wine tastings, and self exploration days. All of the tour guides were fantastic. Valentine also prebooked us tickets for trains and transportation when we needed it, which helped make moving...
Read more

Our honeymoon in France was incredible! I would highly recommend 1) working with Valentine to plan the best trip & activities, 2) going to France in September/October, the weather was beautiful!
Valentine helped us plan the best trip, we had a great mix of short and long tours, skip the line tickets, wine tastings, and self exploration days. All of the tour guides were fantastic. Valentine also prebooked us tickets for trains and transportation when we needed it, which helped make moving city to city a lot easier. We stayed in Nice (3 nights), Saint Remy de Provence (3 nights), Annecy (2 nights), Colmar (3 nights), and Paris (4 nights). The only thing we wish we could have changed would be to stay another week longer! (-:

Activity Reviews
Iconic Full day Tour in Alsace from Colmar
Iconic Full day Tour in Alsace from Colmar
Colmar
Quality of Experience
Guides, Drivers and Staff
Transport
Biking Day Trip Through Historic Versailles
Biking Day Trip Through Historic Versailles
France
Quality of Experience
Guides, Drivers and Staff
Noel was a great guide!
Transport
Art, Architecture & Wine: A Provencal Journey at Chateau la Coste
Art, Architecture & Wine: A Provencal Journey at Chateau la Coste
Aix-en-Provence
Quality of Experience
Guides, Drivers and Staff
Transport
Avignon and Pope's Palace walking tour
Avignon and Pope's Palace walking tour
France
Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting at Chateau La Nerthe in Chateauneuf-du-Pape
Wine tasting at Chateau La Nerthe in Chateauneuf-du-Pape
Châteauneuf-du-Pape
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine (Do not use) Julien
Valentine (Do not use)
Valentine (Do not use) Julien
Local specialist in France | Replied on Nov 15, 2022

Bonjour Nicole,
Thank you so much for your detailed review. It was a pleasure go organize your beautiful trip to France!
We would be delighted to welcome you in an other region of France.
Have a good day,
Valentine

Amazing Icelandic Adventure!Othman worked w...
Iceland | Oct 15 - Oct 21, 2022

S
Shannon K.
Minneapolis, MN | Reviewed on Oct 24, 2022
Amazing Icelandic Adventure! Othman worked with us to plan a spectacular trip to Iceland! Our trip was a trip of a lifetime for me, my husband, and my father. We participated in amazing activities, saw spectacular sites, and fell in love with every part of Iceland that we visited. I would highly recommend KimKim to anyone who is looking for expert guidance and planning for their trip to Iceland. We loved every thing we did and cannot thank KimKim enough for helping us plan this trip, and I... Read more

Amazing Icelandic Adventure!

Othman worked with us to plan a spectacular trip to Iceland! Our trip was a trip of a lifetime for me, my husband, and my father. We participated in amazing activities, saw spectacular sites, and fell in love with every part of Iceland that we visited. I would highly recommend KimKim to anyone who is looking for expert guidance and planning for their trip to Iceland. We loved every thing we did and cannot thank KimKim enough for helping us plan this trip, and I will definitely use them for trips in the future.

Shannon Kearney

Activity Reviews
Faxaflói Bay Whale Watching Excursion
Faxaflói Bay Whale Watching Excursion
Reykjavík

The staff was amazing. We found the tour very informative and enjoyed being out on the ocean.

Quality of Experience
Guides, Drivers and Staff
The Secret Lagoon
The Secret Lagoon
Iceland

Beautiful setting to relax in a geothermal bath.

Quality of Experience
Guides, Drivers and Staff
Iceland Thermal Bath Experience
Iceland Thermal Bath Experience
Iceland

We loved it! Beautiful facilities right on the ocean!

Quality of Experience
Guides, Drivers and Staff
Helicopter Tour - from Reykjavik
Helicopter Tour - from Reykjavik
Reykjavík

This is was definitely one of the best things we did in Iceland! I would do this again in a heartbeat. We loved that we experienced Iceland from land, sea, and air.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Othman A

Amazing trip on the Tamang Heritage Trail!
Nepal | Oct 8 - Oct 13, 2022

charlie
charlie h.
Reno, NV | Reviewed on Oct 24, 2022
We had an AMAZING trip with Sherpa Wangchhu and our porter, Nima, on the Tamang Heritage Trail. It was a true pleasure to stay with locals in towns like Tatopani and Gatlang, where they made us incredible meals, straight from their farms. We learned so much about the Tamang people and were inspired to see how much they've rebuilt since the earthquake. We had amazing views of the mountains and valley every day, and there was no shortage of cows, goats, and donkeys along the way. The trekking... Read more

We had an AMAZING trip with Sherpa Wangchhu and our porter, Nima, on the Tamang Heritage Trail. It was a true pleasure to stay with locals in towns like Tatopani and Gatlang, where they made us incredible meals, straight from their farms. We learned so much about the Tamang people and were inspired to see how much they've rebuilt since the earthquake. We had amazing views of the mountains and valley every day, and there was no shortage of cows, goats, and donkeys along the way. The trekking itself wasn't too challenging and with plenty of time, we could always take it slow if needed. Our favorite part was sipping milk tea at the end of a day of adventuring around the mountains. We highly recommend this trek and the amazing Kim Kim staff.!

Local specialist: Kripa Sunuwar

Our trip was very busy but so interesting. ...
Morocco | Sep 30 - Oct 7, 2022

Leanne
Leanne R.
Canada | Reviewed on Oct 24, 2022
Our trip was very busy but so interesting.
We felt taken care of by our local guides and driver. The days flew by and the vast distances we covered were appreciated.
Just a few points:
- several seatbelts did not work in the van.
- one tour guide did spend a bit too much time taking our group to his market sellers who presented a tough sell for their product. It made for a long tour day - mentally. A bit more free time in the market would have been nice.
- having a printed...
Read more

Our trip was very busy but so interesting.
We felt taken care of by our local guides and driver. The days flew by and the vast distances we covered were appreciated.
Just a few points:
- several seatbelts did not work in the van.
- one tour guide did spend a bit too much time taking our group to his market sellers who presented a tough sell for their product. It made for a long tour day - mentally. A bit more free time in the market would have been nice.
- having a printed copy of each the days activity and a map would have been useful

Hotel Reviews
Tiziri Luxury Camp
Merzouga

This was a great experience and the local hosts made a great effort to met our needs.

Authenticity & Character
The Berber entertainment was amazing.
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes

This Riad treated us so well. We felt they really cared about our experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Passali
Marrakech

The addition of the Spa was sooooo appreciated! The entire staff were very attentive to our needs. Rooms were nice and comfortable. The various spaces to have private outdoor time was amazing and do nicely set up.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Tizzarouine
Boumalne

It was not that appealing. They need to do a better job of cleaning up after each meal service in the dining room. Tables were dirty and carpet needed attention. A location closer to something to walk over to - bazaar or park would have been nice.

Authenticity & Character
Cleanliness in dining area.
Location
Staff
Cleanliness & Comfort
Room beds need to be upgraded. Felt unclean.
Activity Reviews
Full-day guided tour in Fes
Full-day guided tour in Fes
Fes

The guide was ok and did get a lot of things covered; however his decision to keep us to the back area merchants was not what we expected. We would have preferred less pressure to buy and more opportunity to explore the Medina. The tour of the other sites was well done and enjoyable. Unfortunately we had to pay to visit the synagogue in the Jewish quarters.

Quality of Experience
Food
Always amazing
Guides, Drivers and Staff
Tarik was very accommodating.
Transport
Seatbelts not working. But the vehicle was comfortable.
Transfer to Fes, Volubilis & Meknes
Transfer to Fes, Volubilis & Meknes
Morocco

We arrived a day late and they still covered so much of itinerary from both days into one. We appreciated the effort.

Quality of Experience
Guides, Drivers and Staff
Transport
Just that seatbelts an issue.
Private Transfer from Fez to Merzouga Desert
Private Transfer from Fez to Merzouga Desert
Morocco
Quality of Experience
H
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Marrakech
Half-Day Guided Sightseeing in Marrakech
Marrakesh

Spent way to much time at the Baha’i Palace. He appeared to not really care to share facts outside of that.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 25, 2022
Hi Leanne, Thank you so much for sharing your feedback with us, it's highly appreciated. We really love hearing from our customers that they enjoyed their trips with us and we’re always looking for ways to improve our services. Our staff always do their best to provide the best possible service to our guests and live up to their expectations, and we are glad that this commitment was reflected in your visit. We are, however, sorry to hear about your experience in Boumalne Dades. We have... Read more

Hi Leanne,

Thank you so much for sharing your feedback with us, it's highly appreciated.

We really love hearing from our customers that they enjoyed their trips with us and we’re always looking for ways to improve our services. Our staff always do their best to provide the best possible service to our guests and live up to their expectations, and we are glad that this commitment was reflected in your visit.

We are, however, sorry to hear about your experience in Boumalne Dades. We have been proposing this accommodation for our guests many years ago and we have never received any negative feedback about it. It's not really convenient that your guide in Fes pushed you to make purchases, it's really strange of him. I have contacted the hotel responsible in Dades valley and your guide in Fes as well and they promised that such situations wouldn't take place again. We have implemented a new communication system for our booking manager to double-check with hotels, transportation suppliers, and tour guides to assure that all the aspects of comfort are provided.

Sorry again for any inconvenience and looking forward to having you again in our country.

Best Wishes,
Abdellah

The guides and drivers were amazing. Patrici...
Portugal | Oct 7 - Oct 21, 2022

B
barb F.
Hopkins, MN | Reviewed on Oct 24, 2022

The guides and drivers were amazing. Patricia was always, and easily, accessible both before and during our trip.

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on Oct 25, 2022

Hi Barb,
Thank you for your review. It was wonderful talking to you and helping arrange this magnificent trip for you, Ken, Lynn, and Andy!
I will be here ready to help you plan your next trip to Spain this time!

Best regadrs,
Patricia Marqués

Great trip to Spain.
Spain | Oct 1 - Oct 17, 2022

M
Malcolm L.
Canada | Reviewed on Oct 24, 2022
From start to finish Beatriz was on top of things. She customized the trip for us and made changes, at our request, as we moved along. Also, she also provided the name of a backup when she was off so we always felt connected. Eduardo was very interesting and he took us on the walk around Granada through its scents - what a novel and interesting way to explore and learn about Granada. Jose Miguel, our hiking guide in the Sierra Nevada Mountains very quickly realized we were experienced walkers... Read more

From start to finish Beatriz was on top of things. She customized the trip for us and made changes, at our request, as we moved along. Also, she also provided the name of a backup when she was off so we always felt connected. Eduardo was very interesting and he took us on the walk around Granada through its scents - what a novel and interesting way to explore and learn about Granada. Jose Miguel, our hiking guide in the Sierra Nevada Mountains very quickly realized we were experienced walkers and he took us on a great walk, up and down the hills. Luis, in Malaga, gave us a very thorough tour through the old town and was able to sneak us into a very popular restaurant for a peak and a shot of something strong! We met Jose in Ronda and again, he was very informative and gave us an interesting walking tour - on the spur of the moment, at our request, he took us through the bullring and its museum. In Sevilla, Pablo showed us the sights and was able to provide some very interesting historical perspective. In Lisbon, we had Gisela take us around and she was fantastic - very interesting to get her perspective on Lisbon and its different areas to explore.

Hotel Review
Hotel Boutique Molino del Arco
Ronda Málaga

The staff at the hotel were incredibly friendly and offered numerous options for activities, including great restaurant recommendations in Ronda.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Oct 25, 2022

Hi Malcolm! Thank you SO much for taking the time to write this detailed review and for your kind words to all your guides! I'm sure you already let them know during your trip, but I will share this awesome feedback with them :) I'm so pleased to know you had a great time around our country. It's been truly a pleasure to help you organize this trip. Warm regards, Bea.

Galápagos Trip 2022
Galapagos Islands | Oct 12 - Oct 22, 2022

Susan
Susan H.
Canada | Reviewed on Oct 24, 2022
The trip was organized extremely well and each day transitioned seamlessly. Every guide was so pleasant an knowledgeable. Each activity was memorable from snorkelling, kayaking to hiking the volcanos. The animals, so unique to the Galapagos, are such a fabulous experience to see. The giant tortoises, sea turtles, ubiquitous sea lions, marine iguanas, and of course the blue footed boobies! Daniel is such a great guy and was always readily available which was so reassuring. The guides,... Read more

The trip was organized extremely well and each day transitioned seamlessly. Every guide was so pleasant an knowledgeable. Each activity was memorable from snorkelling, kayaking to hiking the volcanos. The animals, so unique to the Galapagos, are such a fabulous experience to see. The giant tortoises, sea turtles, ubiquitous sea lions, marine iguanas, and of course the blue footed boobies!

Daniel is such a great guy and was always readily available which was so reassuring. The guides, drivers, and contact escorts were all lovely, prompt and knowledgeable. We highly recommend using Kimkim. We did all the activities we had wanted to do.

Hotel Reviews
Vieja Cuba
Quito

Such a quaint hotel with friendly, helpful staff. Great location in walking distance to parks and restaurants. We walked to the Old Town which took about an hour.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galapagos Sunset Hotel
Puerto Baquerizo Moreno
Authenticity & Character
The roof top breakfast nook was great.
Location
Right on the water front, with a beautiful view of the harbour.
Staff
Friendly and courteous.
Cleanliness & Comfort
Very comfortable, it would have been nice to have a couple of comfortable chairs instead of 2 beds. The cupboard and drawers were a bit musty. Otherwise the room was very clean.
Hotel Deja Vu Galapagos
Pto. Ayora
Authenticity & Character
We stayed in two different rooms, each one very unique. The breakfast room was nicely laid out.
Location
Staff
Very helpful and accommodating.
Cleanliness & Comfort
Albemarle
Puerto Villamil
Authenticity & Character
A lovely court yard with swimming pool and eating area.
Location
Our room faced the beach which with a view of the palm trees, sand and turquoise water. Beautiful!
Staff
Cleanliness & Comfort
The room and bed were very comfortable. The only suggestion would be to have more comfortable chairs or cushions for the poolside area.
Activity Reviews
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

Our tour guide, Solange was lovely and very knowledgeable. It was obvious she loves her work. The Interpretation Center provides a detailed history of the islands. It was the perfect place to start our arrival to the Galápagos. Tijeretas Hill gives you a great view and no shortages of sea lions!

Kicker Rock: A Snorkeling Adventure
Kicker Rock: A Snorkeling Adventure
Isla San Cristóbal

Great views of fish and tortoises. Spectacular view of Kicker Rock o the boat ride out. Impressive stop for lunch in a quiet bay and opportunity to walk a near by beach.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Highlands Tortoise Reserve & Charles Darwin Research Station
Visit Highlands Tortoise Reserve & Charles Darwin Research Station
Puerto Ayora

The opportunity to learn so much about the tortoises and be able to get a couple of meters close to them. Who knew tortoises and cattle live side by side! The volcano lava tunnel was impressive and so educational. The conservation efforts for the tortoises is impressive and the guide was very knowledgeable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
History and Nature: Full Day to Floreana Island
History and Nature: Full Day to Floreana Island
Puerto Ayora

We did not visits Floreana, but rather Bartolome.

Speedboat to Isabela Island - Las Tintoreras (Kayak)
Speedboat to Isabela Island - Las Tintoreras (Kayak)
Galapagos Islands

We really enjoyed the kayaking and seeing the sea turtles, sting rays, pelicans and blue footed boobies. The hotel accommodations we beautifully situated across from the beach with the view of the turquoise water. The walk up to the volcanos was one of my favourite activities.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Replied on Oct 25, 2022

Hola Susan!
Thank you so much for your kind words! I am so glad that after such a long wait you were finally able to enjoy Ecuador and the Galapagos Islands! Each and every one of us worked carefully and put our hearts into this trip to give you and William a truly fantastic and unforgettable experience!
I am so glad you got to adventure, relax, and learn from all activities, and of course, do everything you wanted to do!
I wish you two the best vibes ever, and once again a very special Happy Birthday!

Your local friend from the middle of the world,
Daniel :)

All the guides were very pleasant and knowled...
Spain | Oct 8 - Oct 23, 2022

H
Homaira N.
Worcester, MA | Reviewed on Oct 24, 2022

All the guides were very pleasant and knowledgeable.
Trip to Malaga was most memorable.
Hotel locations were very good but hotel in Granada was very noisy as there was an outdoor restaurant in front of the hotel and people were talking loud till after midnight.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Oct 24, 2022

Hi Homaira, thank you so much for your feedback! Is really helpful for us to keep improving each day. I'm so glad you had a great time learning about our country with your guides and discovered amazing places on the way :) Best regards, Bea.

10/10 would recommend
Italy | Oct 15 - Oct 23, 2022

Kristin
Kristin C.
Nicetown-Tioga, PA | Reviewed on Oct 24, 2022

The planning was easy and the itinerary was executed perfectly! Couldn’t have been easier. Thanks Harry and the KimKim team. We’ll be using your services again.

Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Oct 26, 2022

Dear Kristin,

I am more than happy that both of you enjoyed this trip! Thank you very much for your kind words. We did our best so you can have the best memories from the beautiful southern part of Italy. Of course I would happy to organize another trip for you any time in the future!

Greetings from all of us!

Best regards,
Harris

Lisbet customized and planned the perfect tri...
Iceland | Oct 14 - Oct 22, 2022

J
Joe E.
Evansville, IN | Reviewed on Oct 24, 2022
Lisbet customized and planned the perfect trip for our specific tastes. She was a fantastic communicator and responded to us whenever we requested assistance or information. We have done several kimkim trips in the past couple of years, and this was up to the company's high standards. Read more

Lisbet customized and planned the perfect trip for our specific tastes. She was a fantastic communicator and responded to us whenever we requested assistance or information. We have done several kimkim trips in the past couple of years, and this was up to the company's high standards.

Hotel Review
Hotel Holt—The Art Hotel
Reykjavík

We stayed in multiple hotel properties in Iceland, but Holt Hotel was by far the most memorable. Not only was the room fantastic, but the front desk went above and beyond to help us. And the art displayed throughout the hotel is amazing!

Authenticity & Character
Location
Close to the heart of the city
Staff
Cleanliness & Comfort
Local specialist: Lisbet Grönvaldt
Lisbet
Lisbet Grönvaldt
Local specialist in Iceland | Replied on Oct 25, 2022

Thank you so much for your review, Joe.

The time we had in Vietnam was unforgettable ...
Vietnam | Oct 7 - Oct 19, 2022

Z
Zhenya S.
Bulgaria | Reviewed on Oct 24, 2022
The time we had in Vietnam was unforgettable and full of fun and well feeling. We spent 2 weeks around the whole country without any troubles and darkening the mood. The reason is the the help and organisation by KIMKIM travel agency and especially by the personal attitude of Ms. Trang. The preliminary preparation went smoothly and all the sights we targeted were well organised and booked. The hotels proposed by Ms. Trang were at the perfect location and amenities. The food places with local... Read more

The time we had in Vietnam was unforgettable and full of fun and well feeling. We spent 2 weeks around the whole country without any troubles and darkening the mood. The reason is the the help and organisation by KIMKIM travel agency and especially by the personal attitude of Ms. Trang. The preliminary preparation went smoothly and all the sights we targeted were well organised and booked. The hotels proposed by Ms. Trang were at the perfect location and amenities. The food places with local cuisine were clean, comfortable and delicious. The whole logistics – private guides, drivers and vehicles were also excellent. Ms. Trang was following the trip very carefully and any time we had a need she responded immediately and in the best way. During the flood in Hue we received from early morning, advices and proposals how to continue the trip and our stay in the town. We are very thankful for effective rescheduling the program and rendered compensation for the lost time in Hue. Ms. Trang is a proof that professionalism and personal approach to customers is vital for current and future success. We will recommend her services to our friends who want to visit Vietnam and neighboring countries.
sincerely,

Georgi Belovski and Mariana Strahinova

Hotel Reviews
Belle Maison Parosand Da Nang Hotel
Son Tra, Da Nang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Premium Hang Be Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victory Star Cruise
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eden Star Hotel & Spa
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eldora Hue
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Oct 25, 2022

Dear Mr Georgi Belovski and Mrs Mariana Strahinova,

Thank you much for your praise and feedback and I’m so glad to be your local journey planner to have this chance to host your trip. We hope that we will be in your contact list for the next trips to Asia and see you soon in Vietnam. Wish you all the best in life.

Best regards
Trang

POSTPONED FROM 2019 BUT WORTH THE WAIT
Morocco | Sep 29 - Oct 11, 2022

K
Kay N.
Australia | Reviewed on Oct 24, 2022
This trip was booked in 2019 but was postponed until Sep 2022 to ensure we met all Covid requirements. We travelled with another couple and had all of our accommodation, transport, guides and driver included. We arrived by ferry to Tangier to be met by our amazing driver Azis who spoke fluent English and when we didn’t have a guide with us Azis took over the role and filled in the gaps. Read more

This trip was booked in 2019 but was postponed until Sep 2022 to ensure we met all Covid requirements. We travelled with another couple and had all of our accommodation, transport, guides and driver included. We arrived by ferry to Tangier to be met by our amazing driver Azis who spoke fluent English and when we didn’t have a guide with us Azis took over the role and filled in the gaps.

Hotel Reviews
Kasbah Mohayut
Merzouga

Tucked away near the Sahara Desert the hotel was unique in its decor, history and welcoming ambience. The grounds are beautiful and rooms quite spacious and colourful following the Moroccan theme. Breakfast was ample but we did see a bit of a shortage of food on the buffet. Possibly due to the presence of a large group of bike riders in house at the time.

Authenticity & Character
Decor
Location
Proximity to the Sahara Desert
Staff
All very accomodating, pleasant and smiling
Cleanliness & Comfort
Paradis Du Sahara
Merzouga

We took a camel ride to the camp. The tents were very quirky with ensuite and comfortable beds. We did have a couple or power outages but soon transferred to the generator. Food was typical Moroccan and finished off with a drumming demo from the cooks, camel owners and drivers.

Authenticity & Character
Location
Cleanliness & Comfort
Riad Borj Dar Lamane
Marrakech

Authentic Moroccan Dar but has its limitations. The rooms were very small. There were no locks on the bedroom doors. The breakfast was served on the top floor which was a challenge for me as I had an injury. Nobody spoke English so a bit hard to communicate. Our friends ran out of toilet paper.

Authenticity & Character
Authenticity & Character
Location
Very central near main square and lots of restaurants
Location
Very central near main square and lots of restaurants
Staff
Better communication
Staff
Better communication
Cleanliness & Comfort
General cleanliness needs improving.
Cleanliness & Comfort
General cleanliness needs improving.
Local specialist: Megan Lower

Best international trip experience
Jordan | Oct 14 - Oct 23, 2022

Michael
Michael R.
Raleigh, NC | Reviewed on Oct 24, 2022
Wonderful trip to Jordan and the best international travel experience I have ever had! Nada did an amazing job communicating with us for a couple of months and helping us plan our trip. She gave us an itinerary that matched the exact experience we wanted while still giving us the flexibility to change things around if needed. She was always prompt in responding to any messages and concerns we had before and during the trip. Everyone we encountered in Jordan made our trip special. Our... Read more

Wonderful trip to Jordan and the best international travel experience I have ever had! Nada did an amazing job communicating with us for a couple of months and helping us plan our trip. She gave us an itinerary that matched the exact experience we wanted while still giving us the flexibility to change things around if needed. She was always prompt in responding to any messages and concerns we had before and during the trip.

Everyone we encountered in Jordan made our trip special. Our two drivers were great. Ali was very fun and interactive. He always knew the good places to stop for travelers and would always take a picture if needed. Khalid was exceptional and made our trip better in so many ways. He always gave us suggestions on ways we could make our trip better and probably knows the entire history of Jordan. In fact, he helped organize two excursions that weren’t even on our itinerary. We didn’t have Mount Nebo on our radar, but he was able to make it happen. I can’ t say enough on how great Khalid is and anybody that encounters him as a driver for Amani tours should consider themselves lucky.

Every tour guide we had that Amani set up was fantastic. The Wadi Ghuweir hike in Dana was a lot of fun and our guide Isaa went at a perfect pace for my girlfriend and I and was super friendly (and funny). Nada set up a dinner with a Bedouin family and it was a great experience. They were very welcoming and the food was delicious.

The accommodations in Jordan were great as well. In particular the Wadi Rum Luxury Night Camp and Dana Guesthouse were our two favorite. Both experiences were unique in that they offered great views from our room and had a wonderful staff. We also enjoyed Ajloun Cabins as well. The lone criticism I have from the trip is our stay in Amman. The Signature Hotel was the worst stay we had by far. The staff was unresponsive to our concerns about the air in our room after we made two phone calls. Additionally, the room and service were not up to par for a “4 star hotel”.

I can’t say enough about the great job the KimKim team and Amani tours did for our Jordan trip. It certainly is a once in a lifetime trip and Hasina and I thank you for making our vacation a special one.

Hotel Reviews
Wadi Rum Night Luxury Camp
Wadi Rum

The best place we stayed in Jordan. Glamping under the stars was one of the most memorable experience we had from our trip. The room was spacious and clean and we surprisingly had a great shower and toilet in our bubble tent. Additionally the food was fantastic and we enjoyed the show that the chef and staff put on in the evening. Can’t recommend this place enough!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dead Sea Spa Hotel
Sweimeh

Great beach for getting into the Dead Sea. The room was just ok. Clean and inviting. But, we had a safe box in the room and it didn’t work even after we called for help. Everything here is overpriced too. You can’t even buy water downstairs. We had to call for room service where each bottle was 3 JD (very inefficient and expensive).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ajloun cabins
Ajloun

Cozy cabin in Ajloun. It’s very clean and spacious. We enjoyed our peaceful evening in this forest reserve.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dana Guest House
Al Tafileh, Dana

We loved this hotel. Especially the view we had from our balcony at sunrise and sunset of Dana. The room was spacious and clean. The restaurant was good too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Edom Hotel
Wadi Musa

This place was just ok. The lobby and rooftop are swanky and nice to hang out in. The rooms could be better. TV didn’t work and the room had a musty smell. Clearly outdated. It was clean though. It did however have an excellent location being less than 5 minutes from the Petra entrance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wadi Ghuweir Hike
Wadi Ghuweir Hike
Dana

This was such a fun hike. Isaa was a great guide and made this a memorable experience. This is an all day hike and probably 8 to 10 miles according to our guide. It was a hard hike but we had read online about the difficulty so we were well prepared for the terrain. Anyone thinking about this hike should be in good shape as there are some climbing aspects involved. The driver had a lunch prepared after the hike that was absolutely delicious.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike from Little Petra to Petra
Hike from Little Petra to Petra
Jordan

This is an incredible hike that allows you to hike from little Petra to Petra via the backwards way through the mountains. Therefore you see the Monastery first and the Treasury last. It is a difficult hike, especially to get to the Monastery but we enjoyed it. This is apparently not a popular route because there was a little confusion with our driver that morning. He believed we were just seeing little Petra before being transported to Petra by car. In the future, I would suggest just making the drivers and staff more aware of this hike. Once we straightened out the confusion with the office (Nada helped us out immensely) the hike was wonderful and they set us up with a local guide that gave us a lot of good information about Petra.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nada Altaji
Nada
Nada Altaji
Local specialist in Amman | Replied on Oct 25, 2022

Thank you for this very positive review Michael. It was a pleasure helping you plan out this once in a lifetime trip, and happy it turned out great :)

Best Wishes to you & Hasina ,

EBC
Nepal | Sep 23 - Oct 16, 2022

C
christine N.
United Kingdom | Reviewed on Oct 23, 2022
My guide Pemba was amazing. We sat down every afternoon to worked through the following day. And When I was tired he helped me with my backpack, which was way too often.
Thanks ☺️
Read more

My guide Pemba was amazing. We sat down every afternoon to worked through the following day. And When I was tired he helped me with my backpack, which was way too often.
Thanks ☺️

Activity Review
Trek from Kharikhola to Paiya (2770m).
Trek from Kharikhola to Paiya (2770m).
Nepal

It was a really beautiful section of the walk

Quality of Experience
Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Oct 25, 2022

Hi Christine,
Thank you so much for taking out some time to write a review and sharing your experience with us. Happy to hear that you had a memorable trekking experience. I will look forward to welcoming you to Nepal again in the near future for your next trip.

Best regards,
Ngima (NMMT Family)

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.