Kimkim Trip Reviews

Overall the trip was good. We had some issues with air travel within NZ and the respective taxi booking. What was given in the trip itinerary and the actual airline bookings were completely different. in one case we missed the flight because of this discrepancy and had to pay to for change and in another we had to arrange for our own taxi. We are expecting a refund on both. We had notified Olivia in NZ about the same and I believe the same communication has been shared with Liz in the US. I have not had anyone reach out to me about these issues. Look forward to hearing from you on the same

I have many positive things to say about Kim Kim and some questions about the costs of the trip. Sebastian was very responsive and helped us when we needed it. This was especially true about getting in to our hotel early. It was nice that he was from France and knew Paris. In the beginning he sent several possible trip options. It seemed that the these options were not really what we had in mind. Our primary reason for going to Paris was to see the Mark Rothko show. Sebastian recommended many other types of activities and we were not interested in them. We like to wander around Paris on our own without many tours. I can imagine that this was frustrating for Sebastian. I wonder if somehow that could have been more clearly stated. I had a friend who contacted Kim Kim recently wanting a trip to Paris. She wanted to wander around without many tours and was told by Kim Kim that it wasn't the type of trip Kim Kim planned.
When I inquired about the price break down I was given a vague response, they said they don't give the actual prices. When I look at the cost and what we actually used from Kim Kim its hard for me to reconcile. Kim Kim provided the cost of the hotel, transportation to and from the airport and tickets to 2 events .I am happy to pay for the all that Sebastian did and yet the price seems very high. The cost differential ( to the best of our abilities) was a several thousand dollars higher. If there is a representative from Kim Kim who would like to discuss tis further, please feel free to contact us.

Hotel Review

My Maison in Paris - Louvre

Paris

This place was great. The location was accessible to many things and the staff was helpful. The place was clesan and had all that we needed. Many conveniences are in the neighborhood. Would highly recommend?

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Exhibition at the Louis Vuitton fondation

Paris

This exhibit was amazing. Having a ticket was important. We provided our own transportation both ways.

Quality of Experience

Covered Passageways of Paris

Paris

This tour was long and heavy on the ancient history of Paris.

We had a wonderful time in winter Vienna. Clemens was thoughtful and conscientious in his planning and communication. We particularly loved the concerts and the Kunst museum/Shoenbrunn palace. The wine tasting that Clemens arranged was outstanding. Our guides Christina and Andreas were fantastic. Clemens had all out tickets ready and waiting wherever we arrived. The highlight was our hotel-the Sans Souci was outstanding. The accommodations, staff and cozy hotel bar was the highlight of the trip. The fact that there is a grocery store right next door was a gift!
We were not too fond of the restaurant we went to for the authentic Vienna meal and there was too much time allotted for it (3 hours and we were done in 45 min and there was no explanation as to what anything was..A few tips-you are better off taking ubers around the city instead of the arranged transfers/pick ups. We had to wait a lot, once we dropped off at the wrong place,then dropped 1/4 mile away from the entrance and has to walk in the dark. The concert had just started when we got there and it was very stressful. Also many of the arranged rides had drivers who were smokers and their vehicles reeked of smoke.The Uber would give you flexibility to come and go on your own terms and they were plentiful. Next time we do more museums!

Hotel Review

Hotel Sans Souci Wien

Vienna

This hotel was outstanding! The accommodations, the staff, the housekeeping and Le Bar were actually the highlight of our trip. The coffee service was delicious and the included breakfast was luxurious. We loved the grocery store right next door-very handy and quite the asset. One of the best hotels I have ever stayed in.

Authenticity & Character

Location

Staff

Manuel at the bar was fantastic. His champagne tasting was such a treat. He is so knowledgeable. Nicolas at the front desk was a wealth of knowledge.

Cleanliness & Comfort

Don't stay anywhere else!

Activity Reviews

Culinary Highlight tour through Vienna

Vienna

Andreas was outstanding! He was enjoyable to be with and picked a great place for us to have goulash (we had had enough Weiner schnitzel by then).

Quality of Experience

Food

Guides, Drivers and Staff

Exploring Schönbrunn Palace

Vienna

Quality of Experience

Guides, Drivers and Staff

Masterpieces & Mysteries: A Tour Through Vienna's Kunsthistorisches Museum

Vienna

Quality of Experience

Guides, Drivers and Staff

Highlights of Vienna: Walking Tour

Vienna

Christina was fantastic. Warm, friendly, knowledgeable and honest about Austrian History.

Quality of Experience

Guides, Drivers and Staff

Absolutely loved our trip to Costa Rica. The planning was fun. We were able to see so much of the country and do all of the activities that were the right fit for our family.

Hotel Reviews

Tamarindo Diria Beach Resort

Tamarindo

Stunning views, amazing food, comfortable rooms and friendly staff. It was the perfect location, right in the center of Tamarindo.

Authenticity & Character

Location

It was right in the center of Tamarindo. Plenty of shopping and dining options. We stayed one night on the beach side, which was a little noisier, and then two nights on the other side of the street. it was very quiet and clean. We heard howler monkeys in the morning which was cool.

Staff

Brenda, our server by the pool was so great. She was very friendly and always seemed to be there when we needed her. Our family joked that our lives would be better if we could just take our girl Brenda home with us..

Cleanliness & Comfort

Very clean and comfortable. My only complaint would be that there aren’t enough chairs around the big pool. There were literally people scoping them out at 6 AM. My husband and I sat on the concrete the first day while the kids swam.

Hotel & Spa Poco a Poco

Monteverde

Out of our three hotels, this was our least favorite. We drove 3 1/2 hours from La Fortuna to Monteverde. We were tired from being in a cramped car. Our room was ready. Luckily when we got there. When we walked in the room was very small, no dresser or anywhere to put anything, and there was no air-conditioning and it was about 85° in the room. We went back to the front desk, but they had nothing else available. I don’t blame the hotel, but this is definitely, something Kim Kim should have told us. Apparently you can upgrade to a room with air-conditioning. At night time there was a breeze and it was cool so we had no trouble sleeping. We felt uncomfortable after complaining about the room. We kind of felt like all of the employees talked to each other about us, because we were ready to leave after realizing there was no air-conditioning.

Authenticity & Character

Felt very authentic. My husband and I loved walking around the garden. I think if my husband and I came here alone, it would have been a different experience. It was charming and quiet and relaxing.

Location

It was only about a mile from town but to walk there you’re on dusty, curvy roads with not much of a side road.

Staff

The bartender in the indoor pool area was very short with my husband. Never really smiled. We noticed at dinner how friendly the staff was with locals, but different with us. Just kind of felt all around uncomfortable. When we first mentioned that we were not happy with no air-conditioning the lady at the front desk looked at us like we were crazy. She told us that it gets cooler at night and we would be fine.

Cleanliness & Comfort

Extremely small room. Enough room for two beds. Nowhere to put our suitcases and no dresser to put our clothes. Bathroom was small as well. We were on top of each other in a hot room. Got cool at night though. I do think there are other bigger rooms available upon request. Not sure how our travel agent would think that four of us would be comfortable in that tiny room with no air.

Arenal Manoa & Hot Springs

Fortuna

This hotel was great! A little hard to find. Tucked away behind another hotel. The room size was good for my husband and I and two teenagers. It was nice and quiet, aside from the birds in the morning:) We slept so well! Each morning, I sat on the patio outside and read my book while watching hummingbirds, and listening to the sounds of nature. Everyone was very friendly. Loved the pool area and the hot springs. The food by the pool was great. We had the nachos. The sushi was also delicious. Would definitely recommend this place to other family’s traveling to Costa Rica. We were very comfortable. The location was really good as well. We were close to La Fortuna, 10 minutes, and close to hanging bridges, which were 10 minutes the other way.

Authenticity & Character

Felt like we were tucked away in nature. Each room felt very private. Lots of greenery.

Location

It was 10 minutes from La Fortuna. There were lots of Hot Springs and surrounding hotels and the hanging bridges park close by.

Staff

Really only interacted with the ladies by the pool that served us drinks and food. Very friendly. It is definitely more relaxed and you wait a little longer for food but we were in paradise so we were fine with that.

Cleanliness & Comfort

The housekeepers made a little puppy out of our towels, which the kids got a kick out of. Rooms were very clean.

Activity Reviews

Snorkeling at the Catalina Islands

Costa Rica

This was a very cool experience. The staff was very friendly. They pointed out wildlife on the way. We saw turtles mating on the way out to Catalina Island. we didn’t have much luck at our first two spots because of low visibility. On our third spot, we saw tons of fish: huge snapper, starfish, puffer fish, angel fish, parrot fish, a white tipped reef shark and other schools of fish. Andreas was so knowledgeable. He pointed out all types of fish and told us a little about them. They served cantaloupe and pineapple and they had packaged crackers and cookies. They also had water and iced tea. We were pretty hungry when we got back at 12.

Quality of Experience

Guides, Drivers and Staff

Andreas was so great! Very friendly and knowledgeable. Easy to talk to.

Transport

Our Italian drivers was fun! He was relaxed and good spirited. Living pura vida:)

Night Walk: Children's Eternal Forest

Monteverde

The kids really enjoyed this night hike. We saw all types of animals: beetle, spiders, frogs, humming bird, pygmy frogs and tarantula! I was cool to hear all of the night sounds. Our guide was very knowledgeable, he studied environmental studies in college.

Quality of Experience

Guides, Drivers and Staff

Transport

Adam was AMAZING. We planned this trip on short notice, knowing nothing about Iceland and relied heavily on Adam and his expertise. To say he excelled would be an understatement. Adam gave us a trip that was exactly what we wanted - the highlights of Iceland and some off the beaten path sights. He planned each day with things that we "needed" to do and listed optional items that we could do if time/energy permitted. He gave us info on each sight and a little of his personal experience/thoughts on the sights were appropriate. We travelled with our 3 kids and had a few requests for our housing options - he took what we said to heart and hit the nail on the head booking us exactly what we wanted and had asked for.

I cannot recommend Adam enough. We had a great trip and that was 100% due to Adams ability to listen to what we wanted, to do the research to find what we wanted and to deliver EXACTLY what we wanted!

Hotel Reviews

Apartments Reykjavik

Reykjavik

Maria is an AMAZING hostess. Place was spotless, well stocked and she was super responsive to any questions we had. Highly recommend staying at any of the locations she has!

Authenticity & Character

Location

Right in the heart of the city!

Staff

Seriously, Maria is the best hostess we have ever had!

Cleanliness & Comfort

Had everything we could possibly need as a family of 5

Stracta Apartments Orustustaðir

Kirkjubæjarklaustur

Brand new "apartments" next to a nature reserve. The buildings were almost finished (missing little things like one lamp had a shade, the other one didn't, the towel heater in the bathroom had not been installed yet - plumbing was installed, but not the heater, etc) and there was heavy construction equipment all over the place. Once they are finished building this could be a very nice location if you are looking for an out of the way place to stay. Also said they would provide breakfast but did not.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Blue View Cabin 1A with Hot Tub

Bláskógabyggd

Great cabin with a great view and the hot tub is a nice touch also!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Icelandic Lava Show

Iceland

Quality of Experience

Guides, Drivers and Staff

Northern Lights Hunt

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Horse riding tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Dog Sledding

Iceland

Quality of Experience

Guides, Drivers and Staff

Crystal Blue ice cave tour

Kirkjubæjarklaustur

Quality of Experience

Guides, Drivers and Staff

Transport

First off, the trip I thought I was booking and what I got were not the same thing. What I actually got was so much better. It was very easy to get set up with kimkim and the trip that Hien put together for me sounded amazing. My husband and I were excited for all of the tour activities we were going to be doing. But it wasn't until after we arrived in Thailand, had transferred to our hotel, and had gone out for our first day's activities that we realized that First off, the trip I thought I was booking and what I got were not the same thing. What I actually got was so much better. It was very easy to get set up with kimkim and the trip that Hien put together for me sounded amazing. My husband and I were excited for all of the tour activities we were going to be doing. But it wasn't until after we arrived in Thailand, had transferred to our hotel, and had gone out for our first day's activities that we realized that we weren't booked to join group tours each day, we were actually getting private tours and we would have a dedicated tour guide and chauffeur for the entire time we were in Bangkok.
Joey was fantastic as our tour guide. He anticipated our comfort, taught us so much about Bangkok and life in Thailand, and we would not have had the same quality of experience on our trip without him. We were delighted by the food he helped us order and the level of service we received at every turn.
Our time in Chiang Mai was shorter but was also excellent. We did have different guides each day because our scheduled guide was ill but her coworkers took excellent care of us.
To end a great trip our days in Phuket were relaxing and full of time spent in the ocean.
We would absolutely recommend kimkim as a platform, Hien from Realistic Asia as a travel agent, and Joey as a local guide. We wouldn't hesitate to recommend them to our family and friends and we will use them again ourselves. we weren't booked to join group tours each day, we were actually getting private tours and we would have a dedicated tour guide and chauffeur for the entire time we were in Bangkok.
Joey was fantastic as our tour guide. He anticipated our comfort, taught us so much about Bangkok and life in Thailand, and we would not have had the same quality of experience on our trip without him. We were delighted by the food he helped us order and the level of service we received at every turn.
Our time in Chiang Mai was shorter but was also excellent. We did have different guides each day because our scheduled guide was ill but her coworkers took excellent care of us.
To end a great trip our days in Phuket were relaxing and full of time spent in the ocean.
We would absolutely recommend kimkim as a platform, Hien from Realistic Asia as a travel agent, and Joey as a local guide. We wouldn't hesitate to recommend them to our family and friends and we will use them again ourselves.

Karim was a wonderful driver and guide - he was very friendly and knowledgeable. It always felt like he was excited to be sharing his country and his culture with us, which made the trip much more enjoyable. He was also very clear that he was always available to help us with anything.

Our driver guide was Karim. He was very knowledgeable and especially about Berber culture. He made the trip so enjoyable with interesting stops along long drives, insight into the lives of the people and the lifestyle and ensuring that the whole trip was completely seamless.

Our trip was incredible! We enjoyed every place we went. Our driver Karim was so kind and we loved spending time with him. He taught us helpful phrases in Arabic and Berber and we felt prepared and safe with him. He is knowledgeable and loves sharing his Berber culture. We highly recommend him and would travel with him again.

Hotel Reviews

Riad Ghita

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Transfer to Marrakech via Roses Valley, Ouarzazate, Aït Benhaddou & Atlas Mountains.

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Guided Sightseeing in Fes

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Sightseeing in Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Scenic walking through Dades valley,

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A Journey from Merzouga to Boumalne Dades

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Morocco Last Nomads Experience: Tea, Tales & Desert Adventures

Merzouga

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our 10-day itinerary covered everything we wanted to see, and our driver Karim was the perfect guide. He was knowledgeable and passionate and provided great context on the long drives (in addition to, of course, delivering us safely to each destination). I especially appreciated his insider knowledge of Berber cultures when we were in Merzouga and Boumalne Dades.

Hotel Reviews

Riad Ghita

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

I was expecting comfortable accommodations and a beautiful vista - which I got - but I wasn’t prepared for this to be the best food we’d eat on our trip! We would have happily stayed here longer

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Scenic walking through Dades valley,

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Sightseeing in Marrakech

Marrakesh

Hanan was an excellent and knowledgeable guide. She was clearly passionate about the history of her city and was ready with in depth answers to all of our questions.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ashley stayed in constant touch. That was great. Guides were ok. We booked a couple of tours on our own and found the guides from other companies were better. Especially disappointed with the guide in Sapa, she did not show up to welcome us like in all other cities for her personal reasons. Due to the weather the tour was quite short. No one can predict the weather, so we understand that. But during that such short tour, she was constantly handling her own issue over the phone. We were not the priority. Only the driver showed up at train station who did not speak English.
Overall good experience.

I had the best experience, and in fact, this was possibly the best trip I’ve ever had, even as an experienced traveller. From the initial planning stages, to the airport drop off at the end, everything was perfectly and seamlessly handled. Where things didn’t go as planned (things outside of anyone’s control such as a sand storm on the day of my camel sunset ride) they more than made up for it by upgrading my hotel at the next stop. But the best part of it all was my experienced personal driver, Soufain, without whom this trip would not have been the same. Not only did he “protect” me (as a single female travelling on her own) from aggressive vendors and scammers, but he made sure that my every need was taken care of. Thank you, Soufian! Hope to see you again when I bring my family 😃

With Mathia's help and patience we completed the most amazing trip to Norway! We first visited Tromso, then Sommaroy and finished off with visiting London for a days! We would not have seen the spectacular Northern Lights without Mathia booking us on a sail around the sea! Captain Kenneth's knowledge of the waters helped him navigate us and four others to find the Lights. Satchi served us the most delicious vegetarian soup! While we longed for more lights, the trip was made perfect by the dogsledding! Those huskies are amazing and we thoroughly enjoyed sledding in the wilderness! Mathia worked magic to get us drivers and we avoided large bus travel for the most part. The trip was perfect from the hotels, the scenery, the food, the weather, polar might, Aquavit and more! We cannot wait too plan our next adventure!

Activity Reviews

Dog Sledding Day Tour

Sommarøy

Wow! Just wow! The entire trip was great! The ride to the remote area was beautiful. The dogs are beautiful, friendly and well trained for sledding. The guide and everyone who worked there were knowledgeable and fun.

Quality of Experience

Beautiful animals, beautiful surroundings!

Guides, Drivers and Staff

Warm, friendly, safe and humorous too!

Transport

Northern Lights Sailing Cruise

Tromsø

Fantastic sail with perfect hosts! Recommend highly!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had an amazing time in Portugal. Our local specialist, Marina, helped us plan an itinerary that was very specific to our needs. We were exposed to so many different cultural parts of Portugal, seeing both urban culture in Lisbon and historical culture in Porto. We were constantly in awe of the beautifully colored buildings. We were able to immerse ourselves into the food culture with a private cooking class. Taking the ceramic tile class helped us get hands on with the art/ history of the country. Wine tasting in Douro Valley was absolutely beautiful, filled with breathtaking views. It was such a wonderful experience and I was so happy with our trip. Can't wait to come back.

We're still absolutely blown away by our incredible trip to Colombia. It's an amazing, friendly, beautiful, adventurous, exciting, safe and super-friendly country and we loved every minute of our time there.
And the main reason for that is the wonderful service we received from Michael at Chaska Tours, who from our very first enquiry in March 2023, to our eventual arrival in Colombia in Dec 2023 was on hand with suggestions, advice and a friendly approach - nothing was too much trouble!
And then from the minutewe set foot in Colombia, and throughout our entire five weeks exploring, Michael and the Chaska team took care of everything - all our transfers, guides, accommodation and excursions - in the most professional and efficient way imaginable.
We couldn't have seen, done, experienced and met everyone and everything we did without their help, and it was fantastic.
Thanks so much for everything... we will remember this trip for a very long time!

la nostra avventura alle Filippine non è stato solo un viaggio ma qualcosa di più' importante per noi, ossia la nostra luna di miele.
L'agenzia grazie all'aiuto di Thao, ci organizzato il nostro itinerario in tutte le giornate permettendoci di visitare luoghi ma anche di svolgere delle attività ricreative che ci hanno fatto conoscere meglio e godere alcuni posti. Tutti i giorni siamo stati seguiti per lo svolgimento delle attività da Adam che oltre ad informarsi sullo svolgimento delle attività ci ha aiutato in diverse situazioni di contatto con le agenzie locali o risolvendo dei problemi che sono presentati.
Grazie a loro il nostro viaggio è stato un'esperienza indimenticabile

Se tornassimo indietro l'unico aspetto che migliorerei è la qualità delle strutture in cui abbiamo dormito, specialmente nei primi giorni, sicuramente in questi paese è molto più' saggio non scendere mai sotto i 4 stelle. Mentre all'agenzia Mango Tiger suggerisco di porre maggiore attenzione alla selezione delle agenzie locali e nel fornire loro le linee guida su come loro vorrebbero fosse realizzato il servizio.

Hotel Reviews

Oasis Resort

Bohol

Beautiful resort just close to the beach

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lime Resort

El Nido

Although the hotel is modern and the pool very nice it wasn't really well managed. There was a smell of sewage due to the fact that they discharge directly into the sea and in the rooms there was a smell of humidity that could certainly not be eliminated due to the lack of maintenance of the ventilation systems. If it were in another country it would be closed instantly, for further details I suggest reading the many reviews on Google

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hibiscus Garden Hotel

Puero Princesa

A comfortable Hotel with an excellent restaurant, you can find a lot of international dishes specially Italian. Also the cocktail are done with quality ingredients

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amelie

Manila

The hotel was not really well cleaned

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

El Nido Island Hopping

El Nido

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Island-Hopping Tour

Coron

we had the opportunity to make a private tour in Coron and it was really nice, thanks To Thao to give us this opportunity and thanks to our local guide to make it unbelievable

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Puerto Princesa explore with Underground River

Philippines

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tarsier, Chocolate Hills, and River Cruise Tour

Bohol Island

The activity was really unbelievable, thanks at our local guide that also choose a beautiful restaurante were we spent our lunch

Quality of Experience

Food

Guides, Drivers and Staff

Transport

I have had an amazing holiday and experience in Morocco
Meeting Soufian our guide has been so special
He made our whole holiday and journey very comfortable and fun.
Soufian was very caring, respectful and helped with everything we needed.
He explained lots to us so we could understand the country and Moroccan way of life.
We enjoyed every place we visited
Soufian always gave us good information so we felt safe to go out and explore

I hope one day Soufiane visits us in Australia and we can share back to him

The guide in Marrakech, Hanan was so lovely as well.
She taught us so much.

I will definitely be recommending these tours to people in Australia.

Excellent and thank you

Hotel Reviews

Hotel Dar Mounir

Chefchaouen

Loved it.

Authenticity & Character

Great decor

Location

Very central

Staff

Cleanliness & Comfort

Riad Ghita

Fes

Great place to stay. Very authentic

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hilton Garden Inn Tanger City Centre

Tangier

Very close to the beach

Authenticity & Character

Modern hotel

Location

Staff

Cleanliness & Comfort

Mövenpick Hotel Casablanca

Casablanca

Big rooms and comfortable

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Bayti

Marrakech

Very welcoming, clean and beautiful Riad. Comfortable bed and yummy food

Authenticity & Character

Colourful and like a home

Location

Right near the centre of everything

Staff

Attentive and helpful

Cleanliness & Comfort

Clean and comfortable

Activity Reviews

Half-Day Guided Tour of Marrakech

Marrakesh

Very interesting and Hannan was such a good guide with so much knowledge Loved walking around, felt very safe and was so good to be in the market square both during the day and night

Quality of Experience

Full of information

Food

Tasting olives and dates

Guides, Drivers and Staff

Transport

Guided Tour of Fez Medina

Fes

Fascinating city. Very energetic day Amazing Spa and massage

Quality of Experience

Food

Guides, Drivers and Staff

Mohamed was a good guide and knew lots of information but I felt because we visited the place on a Friday we could not go to places to get bargains Only went to the places selected by Mohamed. They were interesting but possibly top cost

Transport

Lots of walking through the Medina

Guided Tour of Tangier: Where Two Worlds Meet

Tangier

Quality of Experience

Guides, Drivers and Staff

Transport

Casablanca to Fez Passing via Rabat

Morocco

Loved the beach

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fes to Chefchaouen via Meknes & Volubilis

Morocco

Loved the colours of this city

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dine with a Local Family

Morocco

Very interesting experience Very welcoming family Food was yummy

Quality of Experience

Authentic

Food

Very yummy. But I didn’t like knowing I had eaten pigeon

Guides, Drivers and Staff

Transport

Guided Tour of Hassan II Mosque

Morocco

Such a big mosque Guide could speak every language possible

Quality of Experience

Guides, Drivers and Staff

Transport

Had an extraordinary trip of a lifetime with my family. So much, that my kids want to go back and go places we were not able to visit. Initial and planning communication with Gibwa was outstanding. The places she chose to visit and transportation logistics were out of this world. Once in Japan, we did run into some minor incoviniences like for example misunderstandings about meeting points with a guide, but that's expected even in the most perfectly planned trip. Those instances Alan came through in solving the issue via chat even making calls in behalf of us. Guides we used that we highly reccomend are Keiko and Hiroshi. Planning with Gibwa allowed us to choose some hotels by our own research and others recommended by them. One memorable one was the onsen at Hakone, very luxurious but worth the price for this once in a lifetime trip. The trip was a perfect combination of guided days and independent traveling, we felt we got the mos out of it. We can't thank Alan enough for imparting his recommendations and knowledge of Japan and tips for visitors

Activity Review

Tokyo Food Tour

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

It’s my first time to Morroco and I hope it’s not my last.
Our guide Soufian was helpful and went out of his way so we enjoyed our trip. He is extremely friendly, accommodating, and ensured my elderly mum was well cared for and young daughter also enjoyed herself.
It’s hard to say what was the best part-the food, medinas, tours, country side was beautiful.
The local people are friendly and we felt safe.
I love textiles and crafts. It was inspiring seeing to see the intergenerational craft passed down.

Driver Samir was amazing.
Tour guide at Marrakesh (lady)was good. Guide at Fes(Mohammed) was good but he took us too many shopping places. Essaouira guide was so so. Ait Ben Haddou guide and movie studio trip were bad. They were only interested in tips.
In general, Hotels were good.
We loved Fes and Sahara expirence. At the tent, our guide Hamid(? Nomad 4x4 driver/guide) was very good.
We love Morocco!

Hotel Review

Riad Fès - Relais & Châteaux

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Essaouira

Essaouira

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dine with a Local Family

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morocco Last Nomads Experience: Tea, Tales & Desert Adventures

Merzouga

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Fez Medina

Fes

Quality of Experience

Food

Guides, Drivers and Staff

Transport