Kimkim Trip Reviews

4.8
Based on 20,398 ratings
Read 20,398 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Rebecca was incredibly helpful throughout the...
Greece | Jul 6 - Jul 16, 2023

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Chelsea G.
Anderson, IN | Reviewed on Jul 17, 2023

Rebecca was incredibly helpful throughout the whole process. She was available any time we needed and always answered our questions.

Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Jul 20, 2023

Dear Chelsea ,
Thank you so much for this 5-star review!
We appreciate you taking the time to share your experience with us and I’m so glad to hear that you enjoyed your trip to Greece.
Looking forward to welcoming you back to Greece soon, on your next trip !
Until then, take care!
Rebecca and the GrecianLux Team

We loved our trip to Portugal! Booking throug...
Portugal | Jul 1 - Jul 10, 2023

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Nina G.
Herndon, VA | Reviewed on Jul 17, 2023
We loved our trip to Portugal! Booking through KimKim made everything so easy, and Bea was incredibly responsive both during the planning phase and for questions that came up when we were traveling. Would 100% recommend the trip and Bea!!! Read more

We loved our trip to Portugal! Booking through KimKim made everything so easy, and Bea was incredibly responsive both during the planning phase and for questions that came up when we were traveling. Would 100% recommend the trip and Bea!!!

Hotel Reviews
Be Poet Baixa Hotel
Lisbon

This place is right in the heart of a million restaurants, shops, street performers, etc. This was perfect for us, but also meant the rooms were a bit smaller, and there was sometimes a bit of noise outside. It didn't keep us up, but others may be bothered by it. Front desk was very helpful, and they greeted us with wine and pastries! Breakfast was only okay. Totally fine for a quick bite before tours, but we sometimes opted to venture off for a coffee at a cafe somewhere else.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Do Colégio
Ponta Delgada

Location was perfect - we could walk to lots of great restaurants and the marina. Hotel even decorated our bed with rose petals for our honeymoon. The front desk was very helpful - they called taxis for us, made recommendations, and lent us towels for all of our day trips. We also had the best meal of our lives at Otaka, not to be missed!!! The pizza place right next door was also great. The hotel breakfast here was only okay, but it was nice to have somewhere to grab a quick bite before leaving for the day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Teatro
Porto

Location was perfect and breakfast was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

We had lots of fun, and this was our last day of vacation! Be warned that the guide will not come into Pena Palace with you, so if you want to learn more about the rooms while you're walking through, you need to make sure you either have a guide inside or download an audio app for a self-guided tour. This didn't end up taking away from our experience, but we didn't realize that other groups would have tour guides leading them, so we were a little taken aback at first. As we kept walking though, we didn't feel like we really needed it. The town of Sintra was also very cute. We wish we had just been able to get lunch there rather than the designated spot which was tasty, but was essentially a food truck in a parking lot. Cascais was also gorgeous, and we probably could have spent a full day there lounging at the beach instead of just a few hours!

Lisbon Home-Style Cooking Class with Market Visit
Lisbon Home-Style Cooking Class with Market Visit
Lisbon

We had lots of fun making the delicious food, but be warned that this was supposed to take 3 hours and ended up being a 6 hour activity instead! That being said, the market visit was great and was basically a tasting before the whole thing started. We just wish we had known how long everything was going to take!

Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Volcanic Experience in Furnas Full Day
Volcanic Experience in Furnas Full Day
São Miguel Island

We really liked this day - we requested that we start with a hike so we did a ~2 hour walk around the whole body of water which meant we could take in the beautiful scenery!

Sete Cidades Full Day Experience: Ferraria Springs & Volcano Rims
Sete Cidades Full Day Experience: Ferraria Springs & Volcano Rims
São Miguel Island

Really beautiful, just wished we had gotten to do more hiking rather than jumping in and out of the car at the lookout points!

Private Guided Visit of Porto
Private Guided Visit of Porto
Porto

We loved walking the city with a private guide. Meant we got to break for a while and sit at a cafe while hearing about life in Porto. He also adapted the tour so we could end at the book shop we wanted to see! Walking tour was especially great in Porto because we really felt like we saw all of the city highlights. We ended up taking the guide's recommendation and taking an uber/spending the rest of the day along the beach starting at Praia da Luz and walking toward Matosinhos. So many fun beachfront restaurants for drinks and food!

Quality of Experience
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto

We had a lot of fun doing this on our first night! Only thing that could have been better is if we had known what all of the tastings were going to be in advance. We started out finishing the wine they provided at the first stop only to find out there were ~4 more glasses of wine coming!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 18, 2023

Hi Nina! Thank you so much for your super detailed feedback! I'm so happy to have been a small part of this special trip and really glad you enjoyed your Honeymoon while discovering Portugal, that's definitely our best reward! It's been a pleasure helping you with this adventure. Best regards, Bea.

One month on our own in beautiful France
France | Jun 15 - Jul 15, 2023

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Elizabeth F.
Casa Grande, AZ | Reviewed on Jul 17, 2023
We had a most amazing trip for approximately 30 days in France. We started our trip in Marseilles and ended in Fontainebleau just south of Paris. We travelled via train so we could watch the beautiful, changing countryside out the train windows. We worked with Amandine and she organized an amazing itinerary for us. At the start, I had an idea of what cities / villages we wanted to visit but I needed assistance on where to stay and more importantly, how to get from Point A to Point B. ... Read more

We had a most amazing trip for approximately 30 days in France. We started our trip in Marseilles and ended in Fontainebleau just south of Paris. We travelled via train so we could watch the beautiful, changing countryside out the train windows.

We worked with Amandine and she organized an amazing itinerary for us. At the start, I had an idea of what cities / villages we wanted to visit but I needed assistance on where to stay and more importantly, how to get from Point A to Point B. Amandine made additional city / village suggestions and helped improve the routing. But more importantly, she helped to find and suggest things to do, places to see, day trips to take, and ensured we knew what was not to miss.

Amandine set us up with private walking tours to introduce us to new cities. Specifically, Valarie in Marseilles, Lucy in Arles, Marine in Toulouse, Agathe in Lyon and another woman in Angers. She also set us up on a small group tour from Marseille with a company A La Francaise where 5 of us plus our guide Nicholas went to several small villages in Provence and experienced lavender fields, ochre buildings, a large natural spring and a Sunday market. Not to mention our private tours to multiple villages from multiple other cities we visited - thank you Thomas, Rachel, Sebastian, Alex, Demitri, and Raphael.

On our own, there is no way we'd have found such small group tours with such knowledgeable guides full of history and fun facts. Nor would we have had such centrally located hotels, museum tickets, train tickets, etc. We were clearly well taken care of and in good hands with Amandine.

Hotel Reviews
Empreinte Hôtel & Spa
Orleans

Very excellent and friendly staff at this hotel. It sits right next to the river and just on the edge of all the main sights in the city. Location is superb. There is a bar / restaurant on sight with very friendly staff so it is a nice place to have a drink in the late afternoon and an appetizer out on the patio. Rooms are very nice and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Grand Hotel Tours
Tours

This is the largest hotel we staying in on our trip. All others were small, boutique hotels so it is not really fair but I am comparing it to the smaller hotels. It's size made it less personal. That said, it is just by the train station and the tourist office and an easy walk into the old town. It is clean and quiet.

Location
Cleanliness & Comfort
Hôtel d'Anjou
Angers

Easy walk to this hotel from the train station. Hotel has a fun history and the staff will gladly tour you through. Do not miss the art deco restaurant. Hotel's location is right on one of the sight seeing trails and the tram line is just out the front door. Rooms are quite nice, lovely and clean. But it is the friendliness and helpfulness of the staff that makes this hotel outstanding. We loved Sammy who always had a big smile, a warm hello and tips for things to see and do each evening.

Location
Staff
Cleanliness & Comfort
Hôtel Albert 1er
Toulouse

Loved this hotel because of its location to the prime tourist areas and main square. The staff is extremely helpful and friendly. All items served in the morning for breakfast are fresh and locally sourced. Nice size rooms and very clean and quiet.

Location
Staff
Cleanliness & Comfort
Hotel du Musée
Arles

Great location, near the river and train station as well as an easy walk in and around the city. The hotel has many nice seating areas and a lovely courtyard. Very clean and friendly, helpful staff.

Casa Ortega
Marseille

A small, unique bed and breakfast. Caroline is the owner and makes all guests feel like a part of her family. She helps provide directions and things to see and do in her city. The breakfast provided by Caroline is excellent, especially her homemade yogurt. The rooms are modern, nice size, comfortable and very clean. Very easy walking all around Marseille from this location.

Authenticity & Character
It is in an old, historic building that Caroline has completely renovated and updated on the inside.
Location
Very near the main train station and an easy walk to the Vieux Port.
Cleanliness & Comfort
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Jul 22, 2023

Bonjour à vous :)
Thank you very much for this very precise feedback and for your time.
Each of your comments is so interesting and constructive to improve the quality of our services.
A huge thank you for our collaboration during the creation of this project and once again your kind words :)
I wish you the most memorable summer and we'll keep in touch !
All the best,
Amandine

The tour was great, and Mihiret  was perfect....
Ethiopia | Jul 7 - Jul 13, 2023

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MG Group R.
Houston, TX | Reviewed on Jul 17, 2023

The tour was great, and Mihiret  was perfect. I am always looking for partnerships that allow me to send my travelers to countries where I don't have to be present to engage with them the entire time, and she took care of that. She made everyone feel welcome, she treated us like family, and, OMG I could go on and on. I've traveled all over Africa, this was by far one of my greatest experiences. We all felt like we were among family. Our drivers took care of us and met all of our needs. Everybody was so welcoming to us upon arrival. Great experience all around!

Local specialist: Marco Degasper
Marco
Marco Degasper
Local specialist in Addis Ababa | Replied on Jul 17, 2023

Hello, thanks for the nice feedback. And I'm happy to hear that we've chosen the correct guide for your group. Marco

Best way to explore and really get to know Morocco is through the eyes of the knowledgeable and kind locals.
Morocco | May 13 - May 20, 2023

Monika
Monika S.
Hinsdale, IL | Reviewed on Jul 17, 2023
We were picked up by the very kind Hicham, who thought us a lot about the country. We spent 8 days driving from city to city and by the end felt as if we gained a new friend in addition to discovering the captivating Morocco. Chefchaouen's blue gem, Fes' historic medina, the mesmerizing Merzouga desert, Ait Benhaddou's living history, and Marrakech's vibrant souks. We were immersed in rich culture, stunning landscapes, and warm hospitality. An enchanting journey that left an indelible mark on... Read more

We were picked up by the very kind Hicham, who thought us a lot about the country. We spent 8 days driving from city to city and by the end felt as if we gained a new friend in addition to discovering the captivating Morocco. Chefchaouen's blue gem, Fes' historic medina, the mesmerizing Merzouga desert, Ait Benhaddou's living history, and Marrakech's vibrant souks. We were immersed in rich culture, stunning landscapes, and warm hospitality. An enchanting journey that left an indelible mark on the soul. This is all thanks to the team that made it possible. From the booking agent, to the guides in every city and especially thankful to Hisham.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jul 18, 2023
Dear Monika, Thank you so much for your leaving such a detailed, motivating, and great review! First of all, it has been a great pleasure to work with you and to offer you that great travel experience in my beautiful country. I would love to thank you for your kindness, reactivity, and kindness throughout the process of planning to the end of the trip. You have been such a great person to communicate and exchange with. Our conversation has always been positive. I'm glad that the overall... Read more

Dear Monika,

Thank you so much for your leaving such a detailed, motivating, and great review!

First of all, it has been a great pleasure to work with you and to offer you that great travel experience in my beautiful country. I would love to thank you for your kindness, reactivity, and kindness throughout the process of planning to the end of the trip. You have been such a great person to communicate and exchange with. Our conversation has always been positive. I'm glad that the overall experience was great and that you enjoyed all the services we included in your trip from the accommodations, the local guides to the driver. They'll be all more than glad to read your valuable words to keep delivering the best of their best.

Thank you again for your kindness, Monika! Hopefully, we can work again in the near future.

Best,
Hakim

Outstanding family trip!
Egypt | Jun 30 - Jul 11, 2023

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Nathan S.
Clarksburg, WV | Reviewed on Jul 17, 2023
We had a great trip to Egypt and Jordan and truly enjoyed ourselves. We enjoyed the Pyramids and Cairo, Alexandria, Luxor, and a Nile river cruise down to Aswan and then a trip to Abu Simbel. Afterward, we flew to Jordan for a few days enjoying Petra, Wadi Rum, and the Dead Sea. Mohamed provided excellent help while booking the trip and answered questions, provided us with opportunities, and was responsive to our needs. We had a variety of tour guides while on the trip and enjoyed our guide... Read more

We had a great trip to Egypt and Jordan and truly enjoyed ourselves. We enjoyed the Pyramids and Cairo, Alexandria, Luxor, and a Nile river cruise down to Aswan and then a trip to Abu Simbel. Afterward, we flew to Jordan for a few days enjoying Petra, Wadi Rum, and the Dead Sea. Mohamed provided excellent help while booking the trip and answered questions, provided us with opportunities, and was responsive to our needs. We had a variety of tour guides while on the trip and enjoyed our guide in Cairo/Alexandria Mohamed, and had a fantastic time with Eslam on our cruise. In Jordan, our driver was a standout and made the time. The company picked us up promptly every day and had such great drivers and tour guides that it took the guesswork out of this trip and put us at ease.

Were I to book this trip a 2nd time I'd get a better sense of the pace - we were exhausted by the time we departed Egypt but this is because of how much we tried to cram into the trip. Many days started at 4 am and it would have been great to realize this ahead of time. I am very thankful that we booked this trip through an agent like Sun Pyramids as we don't think we would have successfully navigated Egypt on our own. My only suggestion would be if the companies could provide some guidance on tipping. We found advice across the internet to vary wildly and felt varying degrees of differing pressure. We have no idea if we under or over-tipped. We made lifelong memories with our family and were thankful for the experience - my son who has a particular fascination with Egyptology is hoping to return once the new museum in Cairo is open. A great experience!

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Jul 17, 2023

Thank you for sharing your feedback, it's really helpful.

Spectacular Trip to Ecuador and the Galapagos Islands
Galapagos Islands | Jun 20 - Jul 4, 2023

Mathew
Mathew S.
the United Arab Emirates | Reviewed on Jul 17, 2023
We had the most amazing trip to Ecuador and the Galapagos Islands - a once-in-a-lifetime experience. From the initial interaction with KimKim and Alvaro all the way through to our last day - everything was flawlessly planned and executed. Alvaro put together the perfect itinerary for us, and was always available during the course of the trip, and managed to change our plans at the last minute during our trip. All of our guides, drivers, tour operators, etc. were excellent - special... Read more

We had the most amazing trip to Ecuador and the Galapagos Islands - a once-in-a-lifetime experience. From the initial interaction with KimKim and Alvaro all the way through to our last day - everything was flawlessly planned and executed. Alvaro put together the perfect itinerary for us, and was always available during the course of the trip, and managed to change our plans at the last minute during our trip.

All of our guides, drivers, tour operators, etc. were excellent - special mentions to Chris and Alejandro!

Ecuador is a spectacular place to visit. I would highly recommend a trip - from the volcanos, cloud rainforest, jungle, Galapagos Islands, and the wonderful people.

Thanks again Alvaro for planning such an epic visit!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jul 18, 2023
Hello Mathew! I am so thrilled to hear that your trip to Ecuador and the Galapagos Islands was nothing short of amazing and a once-in-a-lifetime experience. It's heartwarming to know that we played a part in creating such wonderful memories for you. We're overjoyed that their efforts paid off, and you felt that everything was flawlessly planned and executed. These kind words inspire us to keep going above and beyond for our travelers.
Ecuador is not just a destination; it's a place that...
Read more

Hello Mathew!

I am so thrilled to hear that your trip to Ecuador and the Galapagos Islands was nothing short of amazing and a once-in-a-lifetime experience. It's heartwarming to know that we played a part in creating such wonderful memories for you.

We're overjoyed that their efforts paid off, and you felt that everything was flawlessly planned and executed. These kind words inspire us to keep going above and beyond for our travelers.
Ecuador is not just a destination; it's a place that steals hearts and leaves lasting impressions. The beauty of its landscapes is only matched by the warmth and friendliness of its people. We wholeheartedly recommend it to anyone seeking an unforgettable adventure.

Thank you once again, from the bottom of our hearts from Responsible Travel and KimKim, for choosing us to plan your epic visit. It was an absolute pleasure serving you, and I can't wait to be a part of your future travel adventures!

Hugs from your local friend,

Alvaro

Thanks to Bryan and Nancy and the entire team...
Costa Rica | Jul 4 - Jul 11, 2023

Jerome
Jerome D.
Fairfield, CA | Reviewed on Jul 17, 2023
Thanks to Bryan and Nancy and the entire team who helped make our Cost Rica Bird Watching journey truly memorable! We are amateur birders who saw 100 new species. KimKim matched us with expert, patient and friendly guides who answered our many questions. All the transportation was on time, professional and safe. The accommodations were wonderful. Many many thx! Read more

Thanks to Bryan and Nancy and the entire team who helped make our Cost Rica Bird Watching journey truly memorable! We are amateur birders who saw 100 new species. KimKim matched us with expert, patient and friendly guides who answered our many questions. All the transportation was on time, professional and safe. The accommodations were wonderful. Many many thx!

Hotel Review
Rancho Naturalista
Cartago
Authenticity & Character
Location
perfect amount of remoteness
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 17, 2023
Dear Jerome, Thank you for taking the time to share your incredible Bird Watching journey with us. We are absolutely thrilled to hear that Serendipity's team played such a significant role in creating a truly memorable experience for you. It's truly amazing to learn that as amateur birders, you were able to spot a remarkable 100 new species during your journey. We sincerely appreciate your kind words and the trust you placed in our services. Assisting you in creating an unforgettable... Read more

Dear Jerome,

Thank you for taking the time to share your incredible Bird Watching journey with us. We are absolutely thrilled to hear that Serendipity's team played such a significant role in creating a truly memorable experience for you.

It's truly amazing to learn that as amateur birders, you were able to spot a remarkable 100 new species during your journey. We sincerely appreciate your kind words and the trust you placed in our services. Assisting you in creating an unforgettable birding experience was an absolute pleasure for us. Our ultimate goal is to leave you with cherished memories and a profound appreciation for the magnificent birdlife of Costa Rica.

Should you decide to embark on another adventure or require any assistance in the future, please don't hesitate to reach out to us. We would be more than delighted to help you plan your next exciting trip.

Pura Vida!
Bryan and the entire Serendipity Team

This trip was well-organized and managed
Egypt | Jun 30 - Jul 11, 2023

George
George S.
Hagerstown, MD | Reviewed on Jul 17, 2023
This trip was well-organized and managed by kimkim and Sun Pyramid Tours. Everything went without a hitch - we were well cared for every step of the way. Drivers and guides were timely and efficient. They handled every question and concern we had. A great way to travel! Read more

This trip was well-organized and managed by kimkim and Sun Pyramid Tours. Everything went without a hitch - we were well cared for every step of the way. Drivers and guides were timely and efficient. They handled every question and concern we had. A great way to travel!

Activity Reviews
Dead Sea Beach Swim only
Dead Sea Beach Swim only
Jordan

Everyone should do this - truly amazing and mind-boggling! Could never have imagined how well we floated.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour to High Dam, Philae Temple, and Obelisk
Tour to High Dam, Philae Temple, and Obelisk
Aswan

The dam was somewhat disappointing but Philae was worth the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour to Alexandria from Cairo by Car
Tour to Alexandria from Cairo by Car
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pyramids and Cairo Sightseeing with Camel Ride
Pyramids and Cairo Sightseeing with Camel Ride
Egypt

Amazing place.

Quality of Experience
Guides, Drivers and Staff
Transport
Petra Visit
Petra Visit
Petra

Great experience.

Quality of Experience
Wadi Rum 4 Hours Jeep Tour – Wadi Rum Camp
Wadi Rum 4 Hours Jeep Tour – Wadi Rum Camp
Wadi Rum

This was one of my most favorite part of the trip. This includes the camel ride as part of this event.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Jul 17, 2023

This is amazing to hear, thanks for your nice words.

One of the best trips yet! Thanks to KimKim!
Germany | Jun 24 - Jul 9, 2023

Sachin
Sachin V.
Austin, TX | Reviewed on Jul 17, 2023
Loved the trip overall. Excellent job by Valentine and her team. They were extremely flexible with all the changes we wanted to make. Even during our trip they assisted with all sorts of questions and even some changes. Overall the guides were good. The best guide was Jim in Fussen who showed us the castles, with a wealth of historical and current day knowledge. Overall we felt the trip was quite expensive, but most of it was the cost of hotels/restaurants in Switzerland and some of it... Read more

Loved the trip overall. Excellent job by Valentine and her team. They were extremely flexible with all the changes we wanted to make. Even during our trip they assisted with all sorts of questions and even some changes. Overall the guides were good. The best guide was Jim in Fussen who showed us the castles, with a wealth of historical and current day knowledge. Overall we felt the trip was quite expensive, but most of it was the cost of hotels/restaurants in Switzerland and some of it was to do with our choices of guides, excursions and specific activities like driving around Nurburgring. Our family had an awesome time and we could not have done it without KimKim!

Hotel Reviews
Eiger Mountain and Soul Resort
Grindelwald

This hotel was also good but like the previous one, it lacked air conditioning. However, the cooler temperatures in Grindelwald during the night made the stay bearable. The hotel was fine overall, but again, knowing about the lack of air conditioning in advance would've been helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sonne Füssen
Fussen

This hotel was beautiful, but it didn't have air conditioning which was quite a problem during the summer heat. I was not aware of this when I booked it. Nonetheless, I managed by opening the window to cool down. I'd say it was an okay experience but they should definitely let customers know about the lack of AC beforehand.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Summer Kayak Tour Lake Brienz (Private)
Summer Kayak Tour Lake Brienz (Private)
Switzerland

I enjoyed the kayaking activity, but I probably would have just rented the kayaks ourselves instead of hiring a guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Food lovers experience: Gruyères day tour
Food lovers experience: Gruyères day tour
Switzerland

This was a nice tour, but I feel that renting a car and driving down ourselves would have been a better and more cost-effective option.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Neuschwanstein Castle & more!
Private Tour of Neuschwanstein Castle & more!
Germany

This was my favorite activity. The tour guide, Jim, was absolutely fantastic - interactive, engaging, and down-to-earth. He was very knowledgeable, but never condescending, which made the tour very enjoyable. I'd highly recommend Jim and this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Munich Private Guided Walking Tour
Munich Private Guided Walking Tour
Munich

The guide, Barbara, was knowledgeable but very opinionated, which made the tour a little less enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 25, 2023

Bonjour Sachin,
Thank you very much for your detailed review!
Happy to read that you spent a great time with your family.
All your comments will help us to improve our services and create even higher-quality travel experiences. It is true that the cost of living in Switzerland is high, and this affects tourism too.
Regarding A/C, we will make sure to communicate about this aspect at the first call in the future. Not all the hotels are equipped with A/C in Europe, this is a real criteria to consider.
Have a nice summer season and see you soon in Europe,
Valentine

Midsummer Iceland Hiking in Southwest/ Golden Circle/ Mount Hekla
Iceland | Jul 1 - Jul 9, 2023

Grace
Grace G.
Minneapolis, MN | Reviewed on Jul 16, 2023
A beautiful trip well balanced between planned activities and free exploring. Reykjavic food tour and sites along the drive to Vik including many memorable waterfalls were a highlight. The hiking with Fjallabak trekking was amazing with a great opportunity to check out the backcountry huts in the highlands. Great time of year to visit with all the wildflowers in bloom. Fire and Frost Hotel was a great base for the Golden Circle as it is in a nice small town with hotsprings, but not too... Read more

A beautiful trip well balanced between planned activities and free exploring. Reykjavic food tour and sites along the drive to Vik including many memorable waterfalls were a highlight. The hiking with Fjallabak trekking was amazing with a great opportunity to check out the backcountry huts in the highlands. Great time of year to visit with all the wildflowers in bloom. Fire and Frost Hotel was a great base for the Golden Circle as it is in a nice small town with hotsprings, but not too far from Reykjavic.

Hotel Reviews
CenterHotel Klöpp
Reykjavík

Central location with very nice included breakfast (the homemade granola bars were a hit)! Very helpful and responsive front desk staff.

Location
Staff
Frost & Fire Boutique Hotel
Hveragerdi

Great location outside of the bustle of Reykjavic, but close to Golden Circle sites. Hveragerdi was a cute small town and local hot springs/ hot river was a wonderful resource.

Location
Staff
Local specialist: Eva Sigurðardóttir

Trip of a life time!
Peru | Jun 25 - Jul 8, 2023

Jeroen
Jeroen G.
Orinda, CA | Reviewed on Jul 16, 2023
Liz and Lisbeth went all out to plan an amazing trip for our family - Mom, Dad and two teenage sons. The planning was very last minute, and we changed our plans significantly the Friday before our Sunday flight to Peru. Liz took it all in strides, and seemed to know exactly what right for our family - a wonderful mix of experiencing the unique food and drink of the region (food tour in Arequipa), the local family culture (staying with a family in Colca Canyon), the wonders of nature (Condors... Read more

Liz and Lisbeth went all out to plan an amazing trip for our family - Mom, Dad and two teenage sons. The planning was very last minute, and we changed our plans significantly the Friday before our Sunday flight to Peru. Liz took it all in strides, and seemed to know exactly what right for our family - a wonderful mix of experiencing the unique food and drink of the region (food tour in Arequipa), the local family culture (staying with a family in Colca Canyon), the wonders of nature (Condors in Colca Canyon), the wonders of Quecha culture (the ruins in Ollantaytambo and Machu Picchu) , and activities to keep the boys engaged (bike trip, white water rafting, zip lining, hiking parts of the Inka trail). All the guides were wonderful, all the transfers on time - this brought our family together like nothing else after 3 years of no travel due to COVID. Thank you, Liz and Lisbeth!

Hotel Reviews
La Casa Del Mono (Homestay)

Loved the coffee making experience - the sound of the river at night was soothing.

Casa Las Flores "Familia Chocolate" Local Rural Homestay

Lovely family, great experience

Holiday Inn Lima Airport
Lima

Conveniently located, good quality hotel, quiet despite the airport closeby

Conde de Lemos
Arequipa

Kindest staff, wonderful rooms, somewhat noisy neighborhood in the center of Arequipa

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jul 19, 2023

Hi Jeroen,
Thanks for taking the time to leave such a great review!
It was a pleasure to help you with the planning. Lisbeth and I are were glad to be part of your experience in Peru and are happy to know you had a great time here!
Please take care and let me know if we can help you in the future!
kind regards.
Liz and Lisbeth.

5-star review for Angel Tang, Japan specialist!
Japan | Jun 28 - Jul 9, 2023

K
Kathy C.
Austin, TX | Reviewed on Jul 16, 2023

Angel did a great job in helping to plan a 2-week itinerary for my mother and I to Japan. Extremely thorough in making sure every day's details were taken care of (transportation, meeting times, hotels), and very responsive to any change requests. The itinerary was tailored well to the interests we provided, and she took extra care to stay within our desired budget. I would highly recommend Angel to anyone looking to plan a trip to Japan!

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Jul 17, 2023

Hi Kathy,
Thank you so much for your wonderful words!We had a wonderful time working and planning with you and your mom and we appreciate your patience and understanding throughout the trip.
It's always rewarding to help create memorable experiences for travelers like yourself.
Welcome you and your family back to Japan again in the future and there are more things for you to explore in different season.

All the best,
Angel

Don't worry! PHENOMENAL EXPERIENCE!!!!!!!!!! ...
Greece | Jul 7 - Jul 15, 2023

Gail
Gail C.
Daly City, CA | Reviewed on Jul 16, 2023
Don't worry! PHENOMENAL EXPERIENCE!!!!!!!!!! I'm a lawyer and writer from the U.S. who has five kids. I had never used KimKim before and was super scared that Chris wasn't real, even after doing my homework. But thank goodness I decided to go for it. We had the MOST AMAZING experience. All we had to do was chat with Chris on the phone and explain our overarching goals and preferences, namely history and activity, no wineries, no sitting around. He took it from there and our trip was... Read more

Don't worry! PHENOMENAL EXPERIENCE!!!!!!!!!!

I'm a lawyer and writer from the U.S. who has five kids. I had never used KimKim before and was super scared that Chris wasn't real, even after doing my homework. But thank goodness I decided to go for it. We had the MOST AMAZING experience. All we had to do was chat with Chris on the phone and explain our overarching goals and preferences, namely history and activity, no wineries, no sitting around. He took it from there and our trip was seamless. Every hotel was clean, cool, modern, and in the perfect location to walk to the things we wanted to see. (Chris picked ones that could easily accommodate our large family with every kid getting their own bed.) Every transfer showed up on time and offered relentlessly polite and helpful service. Our guides were knowledgeable, kind, quick-witted, and funny in a second language - which is super difficult! The agency was completely responsive, both before the trip and during it, texting me back within minutes. And they offered us "suggestions" for times when we didn't have an activity planned that were totally aligned with our travel style and desires: any restaurant they suggested was fantastic, any attraction worth experiencing. We won't hesitate to use Chris's group in the future. To have seven people co-exist for nine days with no drama in 100 degree heat because everything was just THAT well planned ... worth every penny.

Activity Review
Private Hike to the Mountain of Zeus
Private Hike to the Mountain of Zeus
Naxos

George was incredible. Super knowledgeable, great with the kids, and FUNNY. We can't recommend him highly enough.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos
Chris
Chris Leontopoulos
Local specialist in Delphi, Greece | Replied on Jul 30, 2023
This is an AI generated reply.....
Just kidding!
Hi Gail,
I've had a lot of great reviews, but none that made me laugh as much as your's did!
If I knew that you had concerns that I was not real, I'd have suggested that we do a video call right off the bat!
I thank you Gail for the fantastic review, and for the pleasure and honor of allowing me to plan your special family trip! It was a real blast working with you, and I'm really happy that it all went off without a hitch!
I've passed...
Read more

This is an AI generated reply.....
Just kidding!
Hi Gail,
I've had a lot of great reviews, but none that made me laugh as much as your's did!
If I knew that you had concerns that I was not real, I'd have suggested that we do a video call right off the bat!
I thank you Gail for the fantastic review, and for the pleasure and honor of allowing me to plan your special family trip! It was a real blast working with you, and I'm really happy that it all went off without a hitch!
I've passed your email off to George as you aksed, and I trust that he'll be in touch with you,
You know that we also plan trips to Italy right? So if you ever have the itch to explore more of our fair corner of the world, I'd love to hear from you again,
till then, all the best to you and your family!

Chris

Outstanding trip to Costa Rica
Costa Rica | Jul 6 - Jul 13, 2023

Christina
Christina H.
Cornelius, NC | Reviewed on Jul 16, 2023
The planning experience with Serendipity Adventures through KimKim was excellent and everything went very smoothly. We only had one issue before the travel regarding an accommodations booking mistake, but they worked hard to find a solution and I was satisfied by their resolution. The in-country support was also good - we had communications many days to answer questions and make adjustments, and Charlotte was responsive even throughout the weekend. Our tourguides through Exploradores (Andrés... Read more

The planning experience with Serendipity Adventures through KimKim was excellent and everything went very smoothly. We only had one issue before the travel regarding an accommodations booking mistake, but they worked hard to find a solution and I was satisfied by their resolution. The in-country support was also good - we had communications many days to answer questions and make adjustments, and Charlotte was responsive even throughout the weekend. Our tourguides through Exploradores (Andrés and Alex) and Maquique Adventures (William and Kenneth) made the experiences so special and personal, and I especially enjoyed talking with our Serendipity transport driver Alex as he drove us across the country. Would absolutely use these companies again and recommend!

Hotel Reviews
Hotel Los Lagos Spa & Resort
La Fortuna

Nice mix of resort accommodations and family friendliness. Only inconvenient thing is that the rooms are very far from the lobby, pools, and restaurants so you need to call for a transport every time you need to go to/from your room. Plan for an extra 15m for any activity on both ends

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José

Very convenient location and helpful front desk staff. I especially appreciated the 24/7 coffee and tea station in the lobby, and loaner umbrellas!

Authenticity & Character
Location
Close to shopping district and food
Staff
Cleanliness & Comfort
Los Altos Resort
Manuel Antonio

Luxurious accommodations and wonderful amenities in the rooms, with snacks and drinks and a full kitchen. There was so much to do at the resort itself, from the game room to the gym to the pools and trails and beach.

Authenticity & Character
Location
Walkable to many restaurants and only 10m fro Manuel Antonio park
Staff
Cleanliness & Comfort
Pacuare River Lodge
Bajo Tigre

This was one of the best parts of our trip. Glamping with the tourguides as hosts, making delicious meals and great company.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jul 21, 2023

Hello Christina!
Thank you for your review, kind words, and nice pics!
It was a pleasure to assist you, and I am glad everything turned out so well.

Kind Regards,
Charlotte

We found the whole kimkim experience very go...
Philippines | Jun 27 - Jul 9, 2023

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Kiran K.
United Kingdom | Reviewed on Jul 16, 2023
We found the whole kimkim experience very good - very easy to find expert help on our chosen location and Cami provided expert advice and prompt assistance with all our queries while helping us to organise the perfect itinerary. On our first day, the snorkelling trip to Anilao, our drivers, John and Ana were the best - so organised for all eventualities, kind and helpful. From an anticipated two hour round trip, they gamely took on an overnight 10-hour drive after we changed our mind... Read more

We found the whole kimkim experience very good - very easy to find expert help on our chosen location and Cami provided expert advice and prompt assistance with all our queries while helping us to organise the perfect itinerary.

On our first day, the snorkelling trip to Anilao, our drivers, John and Ana were the best - so organised for all eventualities, kind and helpful. From an anticipated two hour round trip, they gamely took on an overnight 10-hour drive after we changed our mind about taking an overnight bus. We felt safe and looked after throughout, even after experiencing some unexpected road diversions which prolonged our drive considerably. They were incredible throughout, so calm and very kind, returning my daughter's sunglasses to the hotel several days after the drive when they found she had left them in the car. Thank you so much John and Ana!

The Anilao trip was a great introduction to diving off a boat into the sea. We had an expert guide in Alan who helped me -with my nervousness of the open sea - to try snorkelling - which introduced a whole sea world to me.

Jodie, our expert guide on the Banaue leg was wonderfully knowledgeable about the area, the rice terraces and the local community, of which he is a member. He helped us up and down some tricky (for us oldies) paths through the rice terraces and got us back in one piece. He took us to some amazing sites. After a hiccup with the airline (last minute cancelled flight), he made sure we were driven back to Manila in good time to make the rearranged flight. Jodie was all-round amazing!

The next leg, at El Nido was wonderful for different reasons. we had a lovely hotel, great staff, very kind and helpful again when we experienced another cancelled flight. Joel (and the team) at the Funny Lion was particularly helpful, making sure we had a laptop to help us find alternative flights at short notice (less than 14 hours from the original scheduled flight).

The trips themselves at El Nido were brilliant, we went island hopping on local boats with a great team led by Capt Mike and his expert photographer, Dodoy! We loved every aspect - the swimming, cave exploring, swimming in the (not so) secret lagoon and kayaking. Each day, we experienced the most delicious lunch on board the ship. Really wonderful experience. Thanks so much to Capt Mike and his team, and great fishing skills!

Bohol was great too - very different with excursions to see the Tarsiers and the Chocolate Hills and the lunch on board the Boat raft. Our guide, Gigi, was very knowledgeable and had brought a raft of interesting local items to illustrate and explain the island. The trip to see the dolphins the following day was wonderful - never to be forgotten sight of the dolphins and turtles and followed by another lavish lunch on board.

The Amorita resort was very relaxing - just what we wanted at the end of the trip with a wonderful spa which my daughter and I made the most of - perfect.

All in all, a trip of a lifetime - plus we managed to set aside the final day for a quick tour of Manila and Intramuros and the largest mall in Asia - MOA - one very happy daughter!

Thanks so mcuh Cami, we will be recommending kimkim and you to everyone!

Kind regards

Kiran Khosla and family

Hotel Reviews
Amorita Resort

Great hotel and resort with all the amenities and facilities needed for a relaxing stay - great restaurant, bar and spa and pools as well as access to beach.

Authenticity & Character
Location
Next to the beach - direct access to beautiful beach from hotel. Stunning views of the sun setting over the beach!
Staff
everyone made great effort to make our stay wonderful. Loved the housekeeping staff and enjoyed the towel modelling (swans, elephants) each day.
Cleanliness & Comfort
Clean hotel, great bar and excellent service in all the public areas.
The Funny Lion El Nido
El Nido

Hotel was wonderful - great facilities, staff, pool and restaurant. wonderful cocktails!

Authenticity & Character
lovely clean modern design with local materials.
Location
Close to the main street in El Nido but slightly apart from it which made the hotel peaceful and quiet after a hard day's sailing and touring. Still close to the beach.
Staff
Joel and all the hotel team were kind, welcoming and helpful throughout, nothing was too much trouble.
Cleanliness & Comfort
all was perfect!
Banaue Hotel and Youth Hostel
Banaue

A lot of history to the hotel, Functional and clean.

Authenticity & Character
It's a former youth hostel from the 50s/60's - and still has that vibe in its decor and service
Location
Amazing location looking over the rice terraces and valley. great views
Staff
Very kind and helpful, allowed us to go to our room to rest after a long drive and before the day's tour started.
Cleanliness & Comfort
all was clean and comfortable!. Hotel could benefit from some air conditioning and modernised plumbing but that was also part of its charm!
Belmont Hotel Manila
Pasay City

Hotel was conveniently located close to the airport. Staff were very helpful with our left luggage.

Authenticity & Character
Not much as it is designed to be a functional hotel close to the airport.
Location
close to airport.
Staff
very helpful
Cleanliness & Comfort
Activity Reviews
Bohol Island Day Tour
Bohol Island Day Tour
Philippines
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dolphin Spotting and Snorkeling in Balicasag Island
Dolphin Spotting and Snorkeling in Balicasag Island
Philippines
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Island hopping in El Nido - Tour A
Island hopping in El Nido - Tour A
El Nido
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Island Hopping in El Nido - Tour B
Island Hopping in El Nido - Tour B
El Nido

See earlier review for details (in introduction)

Quality of Experience
see earlier section
Food
see earlier review of meals on boat - amazing.
Guides, Drivers and Staff
see introduction for full review
Transport
see earlier section for full review
Banaue, Hapao and Bangaan Rice Terraces
Banaue, Hapao and Bangaan Rice Terraces
Banaue

See earlier review. One suggestion - a part of this trip through he rice terraces involved walking a narrow path which was quite high and which for someone who is scared of heights, could be challenging. I would suggest that this is flagged to prospective visitors.

Quality of Experience
See earlier review in intro for Jodie's expertise and helpfulness.
Guides, Drivers and Staff
See earlier review
Transport
Very quick, fast and safe driving
Anilao Snorkeling Day Tour
Anilao Snorkeling Day Tour
Manila

See review in introduction.

Quality of Experience
Guides, Drivers and Staff
See earlier review in introduction
Transport
The car was very comfortable with lots of space to stretch on long overnight journey and the drivers were the best - John and Ana - see earlier review for details.
Local specialist: Cami Sarmiento
Cami
Cami Sarmiento
Local specialist in Las Vegas, NV | Replied on Jul 20, 2023

Thank you very much for your wonderful review Kiran! I’m very happy to hear you enjoyed your trip and the time spent with our trip leaders and drivers. It was a pleasure organizing the trip for you, Simon and Maya.
Thank you again for choosing to travel with us. It was a pleasure to organize your trip and I look forward to helping you plan another unforgettable adventure in the future!
Cami, Simon and Maya

Wonderful Norway Experience
Norway | Jun 25 - Jul 5, 2023

Rosemary
Rosemary P.
Dublin, OH | Reviewed on Jul 16, 2023
I booked an 11 day trip to Norway with KimKim with my 18 year old daughter for her graduation gift. I didn’t want to do a group tour, yet I needed help with planning, and the KimKim approach was perfect. We went back and forth a couple of times to land on the right itinerary. I felt that my local contacts, Maria and Femme really listened to what I wanted to do and adjusted accordingly. Ultimately, Maria and Femme planned a great itinerary that balanced the activities we wanted to do with... Read more

I booked an 11 day trip to Norway with KimKim with my 18 year old daughter for her graduation gift. I didn’t want to do a group tour, yet I needed help with planning, and the KimKim approach was perfect. We went back and forth a couple of times to land on the right itinerary. I felt that my local contacts, Maria and Femme really listened to what I wanted to do and adjusted accordingly. Ultimately, Maria and Femme planned a great itinerary that balanced the activities we wanted to do with travel time and also some downtime. Some days, we had scheduled activities, and other days, we had a list of recommendations to do at our leisure. Our trip consisted of 5 different hotel stays and an overnight hike/camp outing. Our activities included hiking, kayaking, biking, a sauna boat (awesome!) and a local cider tasting. They also recommended local restaurants. As to be expected for such a long trip, not everything went according to plan. However, Maria was always reachable and immediately addressed my questions. The best example of this was a rock slide that closed a tunnel and the only route to one of our overnight accommodations. Maria quickly found an alternative accommodation and dealt with the original hotel separately. It was seamless for my daughter and I. I highly recommend KimKim and will book with them again in the future!

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jul 16, 2023

Dear Rosemary!

Thank you for your thoughtful words! It is great to see that you have enjoy your trip and experience all the activities and the great culture of Norway! It has been our pleasure to build this trip for you and your daughter in this special occasion.

We love to be part of the great memories.!
Maria

We had a fantastic trip to Spain...
Spain | Jun 30 - Jul 15, 2023

Kelly
Kelly M.
Milpitas, CA | Reviewed on Jul 16, 2023

We had a fantastic trip to Spain stopping in Barcelona, Madrid, Valencia and Marbella. Dalia did a great job securing hotels, a few private tours and rail tickets - all of which were top notch. She was also immensely helpful when I had questions or requests along the way. I would highly recommend Dalia and team and would work with them again.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Jul 17, 2023

Thank you so much Kelly for your kind words!
It was fantastic planning this trip for you and your family.
I look forward to having you here in Spain again soon!

Colombia Trip
Colombia | Jul 1 - Jul 9, 2023

A
Amanda A.
Princeton, NJ | Reviewed on Jul 16, 2023

We had a very smooth trip to Colombia thanks to Margarita and the local guides we worked with in Cartagena and Medellin. Would definitely recommend this service and use it again!

Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Jul 17, 2023

Amanda thank you very much for your feedback!
We will be waiting for you with open arms and of course, I will be glad to welcome you here in Bogota next time.

Un Abrazo,
Margarita

Relaxing trip
France | Jun 25 - Jul 8, 2023

Stephanie
Stephanie B.
Berkeley, CA | Reviewed on Jul 16, 2023
In general, the trip was very pleasant and navigating to each location was fairly easy. I do think the day to day activities in Bordeaux could have been better, and I don't think I'd go to Sarlat again without a car. The hotel in Sarlat was pretty basic...I wish we would have stayed somewhere nicer and in town (but we were trying to budget). Bordeaux hotel experience was exceptional. Read more

In general, the trip was very pleasant and navigating to each location was fairly easy. I do think the day to day activities in Bordeaux could have been better, and I don't think I'd go to Sarlat again without a car. The hotel in Sarlat was pretty basic...I wish we would have stayed somewhere nicer and in town (but we were trying to budget). Bordeaux hotel experience was exceptional.

Hotel Reviews
Hotel CitizenM CDG Airport
Roissy

Blah - fine hotel if you have to spend the night before a flight...but the FOOD IS TERRIBLE. Honestly, if you have to spend the night before a flight, go to the Hilton.

Authenticity & Character
Location
Easy to access terminals.
Staff
Cleanliness & Comfort
Hotel Bon Encontre
Sarlat

Clean rooms/common area and very kind staff. But a bit too out the way from the town (12 minute downhill/uphill walk on dirt paths full of bugs) and the A/C isn't strong at all. We got so many bug bites!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Fernand B&B
Bordeaux

Wonderful hotel! Ahmed is the owner and he keeps his place clean, comfortable, and chic, with the most welcome personal touches. His communication is excellent and strives to be helpful in any way possible – from making restaurant reservations and booking taxis on our behalf. The hotel is also in a superb location. When we visit Bordeaux again, we'll choose this hotel 100%.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
1/2  Day Cookery Course including lunch & wines in Dordogne
1/2 Day Cookery Course including lunch & wines in Dordogne
Sarlat

Incredibly fun! Good group, engaging instructor, yummy food. Would absolutely recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private tour The Vezere Valley
Private tour The Vezere Valley
France

Sandra and her husband, Francis, were wonderful. So knowledgeable, very kind, and engaging. We saw a lot and learned a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Beach and Wine full day tour from Bordeaux
Beach and Wine full day tour from Bordeaux
France

Our guide, Khloe, was wonderful. She was knowledgeable and actually cared to engage with the group. I do think the Sand Dune experience itself was very nice and unique, but it's a bit out of the way and could have been broken out as it's own experience vs. combined with the afternoon of wine tours. This would have given my husband and I time to explore Bordeaux city more.

Quality of Experience
Guides, Drivers and Staff
Transport
E-bike wine tour of Saint-Emilion from Bordeaux
E-bike wine tour of Saint-Emilion from Bordeaux
France

Our guide, Isabelle, was terrible. She spent no effort educating us on the wine/experience. She biked meters ahead of everyone, no effort to interact with the others. We also only spent 45 minutes in Saint-Emillion...I would have preferred to spend a whole day there, with a lunch at a restaurant. And then at the end of the trip the guide had the audacity to mention giving a good tip (FOR NOTHING!). I was infuriated. Oh, and the lunch we were given at a tiny chateaux was sandwich meat with a small salad and bread. Not what I was expecting given the location where we were...should have been more chic and we should have been able to have more wine to drink! We were only given scant pours for 'tasting'. I've been to better experiences in Burgundy.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Isabelle Gay

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.