Kimkim Trip Reviews

4.8
Based on 16,139 ratings
Read 16,139 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A million thanks and HIGHLY recommend!!!
Chile | Apr 9 - Apr 14, 2022

J
Jessica L.
Charlotte, NC | Reviewed on Apr 16, 2022
We just got back from a week in Chile and could not have done it without Lorena! She was there every step of the way - helping curate the itinerary, updating us on covid protocols and requirements, answering any and all questions and so much more! She made herself so available to us and was extremely responsive and communicative. As for our trip… it was fantastic! Kind, patient, educative guides and drivers. Everyone went truly above and beyond to make our trip wonderful and memorable. We... Read more

We just got back from a week in Chile and could not have done it without Lorena! She was there every step of the way - helping curate the itinerary, updating us on covid protocols and requirements, answering any and all questions and so much more! She made herself so available to us and was extremely responsive and communicative.

As for our trip… it was fantastic! Kind, patient, educative guides and drivers. Everyone went truly above and beyond to make our trip wonderful and memorable. We enjoyed our day trip to Valparaiso and getting acquainted with the history of Santiago. But the highlight of our trip by far was Torres del Paine. We did a beautiful (albeit challenging) hike and saw the beautiful glaciers. I cannot wait to go back and will most definitely be using Kim Kim/Lorena for my future travels.

A million thanks!

Hotel Review
Hotel Boutique Le Reve
Santiago

Beautiful hotel, friendly staff. Gorgeous courtyard. A little far from the downtown area but a lot to do around Providencia. Felt very safe. Rooms could use a little updating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Apr 16, 2022

Thanks, Jessica!! I truly enjoyed crafting together your perfect vacation to experience the best of Chile and I am so happy it was what you expected plus a little more. Stay well and keep traveling the world!

Cheers,
Lorena

Great vacation and unforgettable memories of Mexico
Mexico | Mar 26 - Apr 9, 2022

Rafael
Rafael C.
Austria | Reviewed on Apr 16, 2022
We had several different guides.
Most memorable was Enrique and his walking and biking tour in Teotihuacan.
Nicolas and the food tour including Mezcal tasting in Mexico City.
Manuel in Chichen Itza and Vincente and Cesar in Tulum and Cenote.
Also very memorable was Rio Secreto.
Overall it was an amazing vacation which had everything, culture, history, food, nature and relaxation. And thanks to the organisation and our provided local contact Melina we hadn't had to worry about anything, so we... Read more

We had several different guides.
Most memorable was Enrique and his walking and biking tour in Teotihuacan.
Nicolas and the food tour including Mezcal tasting in Mexico City.
Manuel in Chichen Itza and Vincente and Cesar in Tulum and Cenote.
Also very memorable was Rio Secreto.

Overall it was an amazing vacation which had everything, culture, history, food, nature and relaxation. And thanks to the organisation and our provided local contact Melina we hadn't had to worry about anything, so we were able to enjoy every secong of our vacation and trip.

Hotel Reviews
Hampton Inn & Suites Mexico City
Mexico City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Merida
Mérida

Great stay, beautiful old colonial building

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard By Marriott Cancun Airport
Cancun
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shared biking experience through Teotihuacan "The City of the Gods"
Shared biking experience through Teotihuacan "The City of the Gods"
Mexico City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Spirits of Mexico: Pulque, Mezcal, & Tequila
Spirits of Mexico: Pulque, Mezcal, & Tequila
Mexico City

Great experience but more a food tour than a pure mezcal tequila pulque tasting tour

Quality of Experience
Guides, Drivers and Staff
Nicolas was so passionate about mexican food culture. It was like eating and drinking with a good friend
Transport
Tour of historic Mexico City with street food tasting
Tour of historic Mexico City with street food tasting
Mexico City
Quality of Experience
Guides, Drivers and Staff
Visit the Museum of Anthropology and Chapultepec Castle
Visit the Museum of Anthropology and Chapultepec Castle
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Coyoacán and Xochimilco including Frida Kahlo museum
Coyoacán and Xochimilco including Frida Kahlo museum
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
City Tour of Merida: The White City
City Tour of Merida: The White City
Mérida

Was not really a walking tour, rather a driving tour which was better due to the heat and humidity

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Celestun Biosphere Reserve
Explore the Celestun Biosphere Reserve
Mérida
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Chichén Itzá: A Wonder of the Mayan World
Explore Chichén Itzá: A Wonder of the Mayan World
Chichén Itzá
Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Peaceful Yokdzonot Cenote
Immerse Yourself in the Peaceful Yokdzonot Cenote
Mexico
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rio Secreto: The Mayan underworld
Rio Secreto: The Mayan underworld
Cancún
Quality of Experience
Guides, Drivers and Staff
Snorkeling in the beautiful marine park of Puerto Morelos
Snorkeling in the beautiful marine park of Puerto Morelos
Puerto Morelos
Quality of Experience
Guides, Drivers and Staff
Visit the Archaeological site of Tulum and snorkeling in Gran Cenote
Visit the Archaeological site of Tulum and snorkeling in Gran Cenote
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jenniffer Celis

Awesome trip to Mexico
Mexico | Mar 26 - Apr 9, 2022

Theresa
Theresa E.
Austria | Reviewed on Apr 16, 2022
Melina, our local contact was very nice and always available for our needs. All our guided tours were well selected, punctual and unforgetable. Read more

Melina, our local contact was very nice and always available for our needs. All our guided tours were well selected, punctual and unforgetable.

Hotel Reviews
Hampton Inn & Suites Mexico City
Mexico City

Room had no Window. Hotel is quite old. Poor breakfast Buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Courtyard By Marriott Cancun Airport
Cancun

Very nice hotel for an airport hotel. Great breakfast, nice Pool area!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Merida
Mérida

Very nice hotel, lovely people. We had some problems with the mosquitos there, but apart from that: great experience. Amazing breakfast (but a la carte!)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Spirits of Mexico: Pulque, Mezcal, & Tequila
Spirits of Mexico: Pulque, Mezcal, & Tequila
Mexico City

We really enjoyed this tour, eventhough it was more a tacos tasting tour (not as stated in the title). Which was fine by us, but we shouldnt have eaten before it, if we would have known. Our guide, Nico was excellent. It felt like going for authentic dinner with a good friend.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling in the beautiful marine park of Puerto Morelos
Snorkeling in the beautiful marine park of Puerto Morelos
Puerto Morelos

We felt kind of lost in this Tour. Our guides were nice people but we didnt get any Information about what is going to happen, what we are going to see. Quite stressful experience - had so swim right after our guide, heavy waves.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jenniffer Celis

There are not enough positive things to say
Greece | Apr 7 - Apr 13, 2022

L
Lindsay C.
Chicago, IL | Reviewed on Apr 16, 2022
Angela was absolutely amazing. She could not have been more helpful, available, and wonderful if she tried. She went above and beyond our expectations, or even our wildest dreams to ensure that our vacation was perfect and extremely relaxing. I cannot thank her enough for her kindness and attention to even the smallest details. Read more

Angela was absolutely amazing. She could not have been more helpful, available, and wonderful if she tried. She went above and beyond our expectations, or even our wildest dreams to ensure that our vacation was perfect and extremely relaxing. I cannot thank her enough for her kindness and attention to even the smallest details.

Hotel Review
Sweet Home Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Apr 16, 2022

Lindsay and Deanna, geia sas!

Thank you so very much for your kind words.
I am extremely happy that you had an awesome time in Greece and that you enjoyed your time here. And that I was able to assist you with that! 🙂

Really looking forward to welcoming you in Greece in the future and assuring that you will have the most amazing time, again!

Thank you so much!

Keep safe and always have fun!

My kindest regards,
Angela

We spent 3 weeks in France with my family of ...
France | Mar 18 - Apr 8, 2022

K
Kassie T.
Palmdale, CA | Reviewed on Apr 16, 2022
We spent 3 weeks in France with my family of four! I love to plan and research but it was becoming too time consuming so I reached out to KimKim. They connected us to Simon, who completed a full 3-week itinerary for us - including hotels, train, transfers, and tours and experiences. It was fun picking and choosing what our family wanted from the options given. Simon then booked everything for us after we had finalized our selection. I am writing this out in the review because to be... Read more

We spent 3 weeks in France with my family of four! I love to plan and research but it was becoming too time consuming so I reached out to KimKim. They connected us to Simon, who completed a full 3-week itinerary for us - including hotels, train, transfers, and tours and experiences. It was fun picking and choosing what our family wanted from the options given. Simon then booked everything for us after we had finalized our selection. I am writing this out in the review because to be honest, I really didn't understand how KimKim works. This is how it works. I can't imagine how many hours I saved with Simon planning and then booking everything for us.

Our trip was amazing - we refer to it as a YOLO trip!! We thoroughly enjoyed experiencing all different parts of France - a country of many countries. While on our trip, Simon checked in on us and we even met him when in Marseilles.

I don't know if I will ever go back to planning trips now that I know it is so easy with KimKim!
5 stars - all the way!

Hotel Review
Edgar Suites Paris Louvre - Bellan
Paris

Perfect for our family of 4. More space than a typical hotel room and great location. My only downfall would be the 3 flights of stairs with luggage, but hey, we expected that!

Tips for future travelers

3 flights of stairs

Authenticity & Character
Location
Cleanliness & Comfort
Activity Review
Electric Bike tour of Paris' Hidden Gems - Small-group
Electric Bike tour of Paris' Hidden Gems - Small-group
Paris

Favorite activity in Paris!

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Apr 21, 2022

Hello Kassie,
Thank you so much for your nice comment! In 3 weeks' time, you indeed had many occasions to rediscover France and its multicultural faces - a country of many countries as you say!
I am glad your family enjoyed it too. It was really nice meeting you guys in Marseille, right in the middle of your itinerary.
Don't hesitate to use Kimkim for other trips, and maybe see you another time in France!
A bientôt, Simon

Fantastic time in Ecuador thanks to kimkim
Ecuador | Apr 3 - Apr 12, 2022

S
Stacy A.
Wenatchee, WA | Reviewed on Apr 16, 2022
Our local specialist, Daniel, went above and beyond to ensure that our time in Ecuador was fun, safe, and packed with adventure. All of the guides we interacted with were knowledgeable about the area and were very friendly and fun to be around. Danny was our guide for the first two days of our time in Quito. We felt like he was our friend showing us around the city.
We really enjoyed our day trip and hike at Quilato Crater. This is a definite must for people making plans. I would also...
Read more

Our local specialist, Daniel, went above and beyond to ensure that our time in Ecuador was fun, safe, and packed with adventure. All of the guides we interacted with were knowledgeable about the area and were very friendly and fun to be around. Danny was our guide for the first two days of our time in Quito. We felt like he was our friend showing us around the city.
We really enjoyed our day trip and hike at Quilato Crater. This is a definite must for people making plans. I would also recommend going to the Mindo cloud forest.
And of course our time in the Galapagos was epic. I would like to have had more time to spend there. I'm sure someday we'll go back.

Hotel Review
Hotel Casa Sakiwa
Machachi

This hotel is modern, clean, and very comfortable.

Authenticity & Character
Very beautiful design/architecture
Location
Close to mountain adventures
Staff
Friendly
Cleanliness & Comfort
Extremely clean
Activity Reviews
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

You start the day early with a dingy ride to the sailboat you will be spending the next three hours on to get to the destination. It's worth it! The snorkeling was fantastic. We saw many white tipped sharks and so much other wildlife.

Quality of Experience
Food
Couldn't believe the cook could make such unbelievable dishes in such a small kitchen!
Guides, Drivers and Staff
The boat crew were on top of it!
Transport
The boat could use a bit more shade and comfortable seating for such a long trip
Biking from Cotopaxi to Quilotoa Day 1
Biking from Cotopaxi to Quilotoa Day 1
Ecuador

This is a perfect way to get up close and personal with Cotopaxi volcano. But be ready for very high altitude hiking. The guides help keep the pace slow.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Daniel Larrea
Daniel
Daniel Larrea
Local specialist in Quito, Ecuador | Replied on Apr 19, 2022

Hola Stacey!
I am so glad to read these amazing words about your trip! Thank you once again for choosing us and I must say I am insanely happy to have worked with you two to give you an unforgettable experience! It was pretty fun to meet up in short moments but they were truly a blast. I hope you two returned home filled with the best vibes and that unique energy you get by visiting our tiny yet lovely country. Hope to see you soon :)
Best regards from the middle of the world,
Daniel

Worth the wait!
Brazil | Mar 21 - Apr 8, 2022

Rebecca
Rebecca W.
Jackson, WY | Reviewed on Apr 16, 2022
We had initially booked this trip through Kimkim with Brazil Green Travel in March of 2020. The pandemic forced us to cancel. We waited two years before we were able to rebook. Camille stayed in contact and was able to redo our trip without additional cost. It was worth the wait. The accommodations were well chosen, the private transport service great. Our personal, professional guides added immeasurable value to our understanding and enjoyment of Brazil’s vibrant culture, history and... Read more

We had initially booked this trip through Kimkim with Brazil Green Travel in March of 2020. The pandemic forced us to cancel. We waited two years before we were able to rebook. Camille stayed in contact and was able to redo our trip without additional cost. It was worth the wait. The accommodations were well chosen, the private transport service great. Our personal, professional guides added immeasurable value to our understanding and enjoyment of Brazil’s vibrant culture, history and stunning landscapes. We visited Rio, Paraty, Lencois/Chapada Diamentina, Iguazu and Salvador during our three week sojourn and locked it all. If you haven’t been to Brazil, go—and go with Brazil Green Travel!

Local specialist: Camille Terra

Overall a very good trip
Argentina | Mar 27 - Apr 7, 2022

S
Suzanne Q.
Los Angeles, CA | Reviewed on Apr 15, 2022
Overall it was a very good trip. Sabrina and Tatiana were helpful in answering most of my questions. The pickups and transfers were punctual and most tour companies were communicative and notified us in advance of any changes. In terms of the services booked, most were great. Carlos, who did the walking tour in Buenos Aires was really good and we learned a lot. We had great guides in Ushuaia. Gabriel and Juan from Antartur who did the Laguna Esmeralda hike were fantastic. So was Andres with... Read more

Overall it was a very good trip. Sabrina and Tatiana were helpful in answering most of my questions. The pickups and transfers were punctual and most tour companies were communicative and notified us in advance of any changes.

In terms of the services booked, most were great. Carlos, who did the walking tour in Buenos Aires was really good and we learned a lot. We had great guides in Ushuaia. Gabriel and Juan from Antartur who did the Laguna Esmeralda hike were fantastic. So was Andres with Latitud (Tierra del Fuego National Park tour). The Perito Moreno Glacier hike was also a major highlight of the trip.

The only difficulty was in El Chalten, where we did not have a guide. Our drivers were from Las Lengas tour company and they did not speak English so we had trouble finding out when we were getting picked up and this was a little stressful as I had to call the hotel to help coordinate for us. We also did not like 2 out of 3 of the hotels. Mirador del Lago was great. Las Hayas in Ushuaia was a pretty hotel on the outside and in the lobby and common areas, but the room was very basic. We had a ground floor room and the lights from the outside of the hotel shined directly into our room, making it hard to sleep. After requesting that they move the light, they did not follow up. Amerian Buenos Aires Park Hotel also felt a little old, had slow wi-fi, and wasn't very comfortable. We also didn't know that we were supposed to pay for national park admission fees, so it would have been nice to know this in advance.

I would recommend using Kimkim again if someone was booking a long trip like ours. Even after the small problems mentioned above, it was nice that everything was more or less taken care of.

Local specialist:

Put Peru at the TOP of your Bucket List!
Peru | Apr 2 - Apr 10, 2022

K
Karin G.
Atlanta, GA | Reviewed on Apr 14, 2022
Our family has traveled to many places, and we have never used a trip planning service before, much less had guides! Anne was incredible. She answered all of our questions promptly, gave us recommendations for everything - favorite candies, where to eat, what to eat to taste Peru, and what to pack. She listened carefully to all of our needs. We are a family of four - 2 adults, and 2 kids ages 11 and 13. We wanted to share this experience with my widowed 71 years young mother, since she sadly... Read more

Our family has traveled to many places, and we have never used a trip planning service before, much less had guides! Anne was incredible. She answered all of our questions promptly, gave us recommendations for everything - favorite candies, where to eat, what to eat to taste Peru, and what to pack. She listened carefully to all of our needs. We are a family of four - 2 adults, and 2 kids ages 11 and 13. We wanted to share this experience with my widowed 71 years young mother, since she sadly lost her travel partner years ago. While Mom worked on physical therapy for her knee, Anne worked on our plans. She rearranged events to make them all fit into our time span of 9 days. We had a long list of "must do's" and Anne made them all happen without a single glitch. She was there the moment we arrived at the airport with a driver. Then during our first morning, she walked us through parts of Lima, where we found a fabulous brunch and money exchange. Anne made sure we understood our entire plan for the week, and helped us secure our luggage with the hotel so we could go sand boarding and sledding in the Chilca dunes. From there, we went to the Amazon, then Ollantaytambo, Cusco, and of course Matchu Picchu and Aguas Calientes. Because of our ambitious travel plans, Anne made all of our connections happen. We took all modes of transportation - boats, zip lines, busses, vans, cars, planes, and a train. We felt completely safe and comfortable the entire trip. We never had to worry with ticket lines, or even keeping up with tickets. Our tour company and our guides handled it all. All of our hosts at hotels, lodges, and boutiques were courteous, accommodating, and made us feel at home. The food was incredible. We are all so disappointed in fruit and nuts now that we are home - Peru spoiled us forever. Our guides - Anne, Luis, and Jesus - made us feel like family and taught us more than we ever knew we should know about Peru's people, beautiful land and resources, culture, history, and current events. Their love and enthusiasm for their country is infectious. I have been recommending Anne, Jesus, Luis, Peruvian Soul, and KimKim to all of my friends and family since we returned less than a week ago. I've bored all my friends and family with all of our postcard photoshopped looking pictures. I still cannot believe the trip we had - it really seems unreal. Our next trip will definitely start with KimKim. Hopefully we will return to Peru soon - and when we do - I'm going to What's App Anne directly and tell her we're ready for part 2!!

Hotel Review
Dazzler Miraflores by Wyndham
Lima

Courteous, clean, great atmosphere, location, and lovely food. Try the ceviche!

Authenticity & Character
Bar and restaurant area had a fun vibe - romantic, but also family friendly. A difficult balance.
Location
Staff
Everyone was courteous and genuinely tried to help us with anything we needed.
Cleanliness & Comfort
Activity Review
Lunch at the Shores of Piuray Lake
Lunch at the Shores of Piuray Lake
Peru

First, it is really difficult to choose a favorite on our trip. But this one is near or at the top because it felt like we were the only ones for miles around, and we were at someone's property for a nice lunch. The food was incredible, authentic, and varied. We were able to talk with the women who cooked the meal and see the way food was prepared. There were some adorable alpacas and other farm animals just casually hanging out near the shore while we ate. The setting was breathtaking, unreal, and quiet. During a trip when you're seeing and processing so much at once, it was nice to sit for a moment and be still and appreciate your environment and the people who live here.

Quality of Experience
Food
Off the charts. Fresh, tasty, and beautiful presentation
Guides, Drivers and Staff
Jesus was an incredible guide! I felt like we were all in one family, and he was like a brother or cousin just taking us around his towns. Robert was an excellent driver - no idea how he could navigate all those roads!
Transport
Timely, clean, and safe at all times.
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Apr 18, 2022

Hello Karin!

It was really moving to read your review, I will make sure to share this with all our guides and my team. I am thrilled that you and your family could enjoy a lifetime trip to our country, and you could understand why are we so passionate about it!

I love each one of your pictures and seeing you all happy, it's just priceless. If you uploaded some to your social media please feel free to tag us at @peruvian.soul!

It was lovely to meet you, and really hope to meet you again soon! Wish you the best on your future journeys.

Anne

Antonis was great to work with. We had a won...
Greece | Apr 2 - Apr 9, 2022

Shawn
Shawn B.
Atlanta, GA | Reviewed on Apr 14, 2022

Antonis was great to work with. We had a wonderful trip.

Local specialist: Antonis Alexandrou
Antonis
Antonis Alexandrou
Local specialist in Athens | Replied on May 19, 2022

Dear Shawn,

Thank you for your review and your kind words. It was great to welcome you and Erin to our country and meet you in person!! Looking forward to welcoming you to Greece again soon!!

Antonis

Kim Kim did everything right and fixed things...
Costa Rica | Jul 24 - Jul 31, 2021

Gretchen
Gretchen D.
Hesperus, CO | Reviewed on Apr 14, 2022
Kim Kim did everything right and fixed things that needed fixing. I am using them again for my trip to France. They just do it all and then you don't have to worry. I don't think I could have put things together myself. It is so seamless when they do it. It is worth every penny! Read more

Kim Kim did everything right and fixed things that needed fixing. I am using them again for my trip to France. They just do it all and then you don't have to worry. I don't think I could have put things together myself. It is so seamless when they do it. It is worth every penny!

Hotel Review
Parque del Lago Boutique Hotel
San José

The Hotel was lovely but San Jose is a rough city. The hotel is across from a nice museum and other is a HUGE park that my husband found for walking , running, biking and all activities. We had to be in San Jose to pick my son up at the airport.

Authenticity & Character
NIcely appointed
Location
Staff
Cleanliness & Comfort
Activity Review
Children's Eternal Rainforest Night Walk
Children's Eternal Rainforest Night Walk
Monteverde

Loved it. Just interesting

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 18, 2022

Hello Gretchen,

Thanks for your review.
We are so glad our service was according to your expectations.
Also, it is great to know you are planning a new trip with us to a new destination, I hope you will enjoy your vacation in France!

Pura Vida,
Olman

Alessandro was amazing!! We had the most wond...
Italy | Apr 2 - Apr 11, 2022

Jake
Jake T.
Highland Springs, VA | Reviewed on Apr 14, 2022
Alessandro was amazing!! We had the most wonderful time. Everything was so well planned and we loved every minute of it. We will definitely be back!! Thank you for the most amazing honeymoon!! Read more

Alessandro was amazing!! We had the most wonderful time. Everything was so well planned and we loved every minute of it. We will definitely be back!! Thank you for the most amazing honeymoon!!

Hotel Review
Albergo Terminus
Como

Loved this hotel! We had the most amazing view and the food was spectacular. The staff was so friendly and kind. You have to stay here if you are staying in Como.

Tips for future travelers

Possibly my parents. We would love to come back with them!

Authenticity & Character
The paintings and the dining areas.
Location
The view from our room was amazing!
Staff
Cleanliness & Comfort
Activity Review
FIRENZE: FIRENZE 3-HOUR WALKING TOUR WITH PRIVATE GUIDE (MORNING TOUR)
FIRENZE: FIRENZE 3-HOUR WALKING TOUR WITH PRIVATE GUIDE (MORNING TOUR)
Florence

We loved Ana, she was such a genuine and caring person. It felt like we were seeing the city with a friend. We had the best time and was one of our favorite parts about the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alessandro Bellaguardia
Alessandro
Alessandro Bellaguardia
Local specialist in Italy | Replied on Apr 14, 2022

Dear Jake and Shannon,
thank you very much for this review!
It was a great pleasure to work with you!

Thank you so much for choosing Italy for your honeymoon trip!

My best regards

Alessandro

Julia and Sonia were incredibly helpful
Norway | Mar 12 - Mar 22, 2022

D
David A.
United Kingdom | Reviewed on Apr 14, 2022

Julia and Sonia were incredibly helpful in building a wonderful itinerary for us, organizing activities and private tours, and recommending where to go. I would recommmend them to anybody - thank you!

Local specialist: Julia Plaschke

Magical experience in Colombia
Colombia | Apr 2 - Apr 11, 2022

Ravi
Ravi R.
San Francisco, CA | Reviewed on Apr 14, 2022
One of the BEST, most incredible trips of my life!! Huge huge thanks to Andrea, who took such wonderful care of me, and carefully planned everything, taking into account my preferences and feedback, and was always available and in contact to help with anything. It was so much fun to meet up with Wendy as well, one of the other planners. Both Andrea and Wen were incredibly kind, and all of the guides were also phenomenal (Edgar, Johan, Roberto). I had a fantastic time in Medellín (especially... Read more

One of the BEST, most incredible trips of my life!! Huge huge thanks to Andrea, who took such wonderful care of me, and carefully planned everything, taking into account my preferences and feedback, and was always available and in contact to help with anything. It was so much fun to meet up with Wendy as well, one of the other planners. Both Andrea and Wen were incredibly kind, and all of the guides were also phenomenal (Edgar, Johan, Roberto). I had a fantastic time in Medellín (especially Comuna 13), Guatapé, Minca, Tayrona, Barú, and Cartagena. From hiking and forests and waterfalls, to swimming in the Caribbean, to relaxing and eating wonderful food in amazing hotels, to meeting and laughing with lovely people, everything about the experience was amazing. I’m a vegetarian (which can be very difficult in South America), but they took very good care of me. I’m incredibly grateful to the KimKim team and all their partners, and hope that I have a chance to come back to Colombia. I could go on forever about how great it was. Gracias por todo :)

Hotel Review
Sofitel Baru Calablanca
Cartagena

Incredible hotel. Super private, wonderful pools and access to the Caribbean, amazing food and spa.

Location
Staff
Cleanliness & Comfort
Activity Reviews
The City of The Eternal Spring & Comuna 13
The City of The Eternal Spring & Comuna 13
Medellín

Amazing city tour with Edgar, really loved walking thru Comuna 13 with him, and generally just chatting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Minca: Explore a paradise in the mountains
Minca: Explore a paradise in the mountains
Colombia

Amazing experience with Johan, hiking up thru a forest to waterfalls

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking in the Tayrona National Park
Hiking in the Tayrona National Park
Colombia

Incredible day with a loooong hike thru Tayrona but super worth it for the scenery and the beaches at the end of the route. Amazing stuff, loved going with Johan

Quality of Experience
Guides, Drivers and Staff
Transport
Mountain Bike Experience in Turbaco
Mountain Bike Experience in Turbaco
Cartagena

Really fantastic, unique experience with Roberto. Biking up the hills in Turbaco was tough but the views and the ride were exhilarating.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Morita
Andrea
Andrea Morita
Local specialist in Bogota | Replied on Apr 15, 2022

Dear Ravi,
Thank you so much for your lovely and kind review. Your experience is our biggest inspiration to keep working hard for our dear travelers, people, and country. Thank you so much for taking the time to post a detailed review during your time with us. We are so grateful to be able to serve you and exceed your expectations.
You know Colombia waits for you always, we will be happy to welcome you back to our country. You make from our job, our happiness to wake up every day.
Please take care of yourself. All the best wishes,
Andrea

Jessica made our experience the most memorabl...
Italy | Apr 5 - Apr 11, 2022

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Roanne D.
Pooler, GA | Reviewed on Apr 13, 2022
Jessica made our experience the most memorable one yet! We wanted to go to Italy for our Honeymoon and it was difficult finding a tour that suited our timing, until we found KimKim. Jessica helped customize our trip to our specific needs and she was always very easy to talk to. She made us feel reassured and was very solid with communication! She went above and beyond by contacting us through WhatsApp for whatever we needed. We will be using Kimkim in the future and if we can have Jessica... Read more

Jessica made our experience the most memorable one yet! We wanted to go to Italy for our Honeymoon and it was difficult finding a tour that suited our timing, until we found KimKim. Jessica helped customize our trip to our specific needs and she was always very easy to talk to. She made us feel reassured and was very solid with communication! She went above and beyond by contacting us through WhatsApp for whatever we needed. We will be using Kimkim in the future and if we can have Jessica again that would be amazing! Thank you Jessica for making our trip to Italy unforgettable <3

Hotel Review
Hotel Sanpi
Milano

We love the hotel for it's Boutique look and vintage vibes. The room was very nice, comfortable and does a great job transporting you into the setting. I will say some minor inconvenience will be the light switches which are very unconventional, the switch for the bathroom is outside of the room lol you can't control the AC either. The breakfast is amazing, buffet style, gym is cool and everyone is very nice. I would stay there again.

Tips for future travelers

If you don't like sparkling water, bring water with you, they charge for every bottle they give

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The hotel felt like a vintage 5 Star
Activity Review
Evening Aperitivo - Navigli Street Food Tour
Evening Aperitivo - Navigli Street Food Tour
Milan

Francesca was our Tour guide and she was very chill, relaxed and made the food tour very fun! She is very relatable good at what she does. We were with another couple on the tour who were the same age as us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Apr 13, 2022

Thank you very much Michael!! It was a pleasure to design your trip for your Honeymoon! I will wait for you for your next trip!!

Ciao :)

Highly recommend trip to Greece in April!
Greece | Apr 3 - Apr 11, 2022

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Nina J.
Logan, UT | Reviewed on Apr 12, 2022

We loved our trip to Greece! Because we do not understand the language and transportation is challenging for people unfamiliar with the area, we loved the private transportation and carefully planned excursions with incredibly knowledgable certified guides.
We especially loved the walking tour of Rethymno with a local guide who lives in and loves her town. We highly recommend walking around the Acropolis and in Delphi with private guides in April avoiding the heat and crowds.
The hand picked boutique hotels were clean, centrally located and comfortable.

Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Apr 13, 2022

Dear Nina,

Thank you very much for your kind words and for appreciating our services. We always strive to make our travelers' trips as smooth as possible, and of course help them dive in the Greek history and culture and learn more about our country through the locals' perspective.
Your recommendations and input are most valuable and we truly hope to have you in Greece again, so that we can show you more.

All the best for you & Jane!
Kind regards,
Chris

Wonderful "first" International Trip to Sicily
Italy | Mar 20 - Apr 2, 2022

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Karen R.
Castle Rock, CO | Reviewed on Apr 12, 2022
This was my first international trip and it couldn't have been more memorable! Our travel director, Andrea Gambino was wonderful! He was available for 3 zoom calls prior to departure. He was so easy to contact when we were in Sicily traveling from one city to the next. He chose delightful hotels and everything was paid up front and so there were no hidden fees upon check-out. The drivers, Marco and Antonio, were great. I felt like we got to know them and their families and asked them to... Read more

This was my first international trip and it couldn't have been more memorable! Our travel director, Andrea Gambino was wonderful! He was available for 3 zoom calls prior to departure. He was so easy to contact when we were in Sicily traveling from one city to the next. He chose delightful hotels and everything was paid up front and so there were no hidden fees upon check-out. The drivers, Marco and Antonio, were great. I felt like we got to know them and their families and asked them to join us for a meal if possible. They were dressed so professionally and even had bottled water, umbrellas, and sweets for us in the car. They were very knowledgeable and conversed freely with us about the places we were visiting. The hotels Andrea picked were perfect. I especially liked the hotel in Taormina - Hotel Casa Adele; and the Baglio San Nicola farm hotel near Agrigento. Both were family owned and were so unique and friendly. We got to know the families that owned these hotels and therefore got to know more about the Sicilian people. the tour guides were Alessandro Rustico, Lilly Galetta and Maria. Alessandro and Maria had doctorates in Archeology. All three were wonderful tour guides - I feel like I could stay for several hours more with them to learn many interesting facts about Sicily. They were so friendly and passionate about what they were teaching us. Andrea gave us restaurant suggestions and the ones we chose on his list were close to our hotels and had delicious, authentic Sicilian dishes that were not "tourist traps". I could go on and on about how "perfect" this trip was as arranged by Andrea and kimkim. I would choose this travel agency and Andrea for every trip I take in the future if possible.

Hotel Review
Hotel Casa Adele
Taormina

This was a wonderful - family owned hotel- in Taormina. I will always come back to stay here when I am in Taormina. The owner was so friendly and gave us personal service at all times. He recommended restaurants and answered all questions. The rooms were very clean and beautiful. This was an amazing hotel - perfect location for sight seeing around Taormina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Apr 13, 2022

Thank you very much for your wonderful words! We do our best so that a trip can be a unique experience, that you will enjoy again and again with the good memories you take back home.

Recently came home from a wonderful vacation in Peru...
Peru | Mar 26 - Apr 2, 2022

Marlene
Marlene A.
Sterling, IL | Reviewed on Apr 12, 2022
Recently came home from a wonderful vacation in Peru, and everything about it was FANTASTIC!!!! The tour was crafted perfectly for our group, and despite some obstacles outside of anyone's control, our guide was quick to course correct and ensure that we still enjoyed every second of our journey. I cannot say enough wonderful things about our tour guide Julio. He is extremely knowledgeable, very patient, and fun to be around. I learned so much about Peru because of how thorough Julio was.... Read more

Recently came home from a wonderful vacation in Peru, and everything about it was FANTASTIC!!!! The tour was crafted perfectly for our group, and despite some obstacles outside of anyone's control, our guide was quick to course correct and ensure that we still enjoyed every second of our journey. I cannot say enough wonderful things about our tour guide Julio. He is extremely knowledgeable, very patient, and fun to be around. I learned so much about Peru because of how thorough Julio was. Our driver Roberto was just as good, and made sure that we made it to all of our destinations safely, and on time. We spent most of our time in Cusco, but I must say that our time in Lima with Ximena was a blast, and we learned so much about the food and culture. Last but not least, Anne crafted an itinerary that gave us the most rewarding experience in Peru, and we have created memories that will last a lifetime.

Hotel Review
Aloft Lima Miraflores, a Marriott Hotel
Lima
Activity Review
Discovering Machu Picchu Citadel and hking to it's viewpoints | Double entry
Discovering Machu Picchu Citadel and hking to it's viewpoints | Double entry
Peru
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Apr 18, 2022

Hello Marlene,

Thanks for your kind words. I am truly happy that you could meet Ximena and Julito, and that despite some inconveniences, you could get to explore our country! It was a pleasure to be somehow part of your lifetime memories, if you come back to Peru, please reach out!

I wish you the best on your future journeys!

Highly recommend Kristy and team
Peru | Apr 3 - Apr 7, 2022

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Bala L.
San Jose, CA | Reviewed on Apr 12, 2022
I am so glad that we found Kristy through kimkim. From the beginning, Kristy has been extremely helpful and patient as she answered all of our questions about a trip to Peru. Clearly, she has a lot of knowledge about the country. She was always trying to get us the best experience within our budget and came up with various options for us. Whenever there was a curve ball (postponement due to Omicron variant, transportation strikes in Peru), Kristy and team were prepared to adjust things as... Read more

I am so glad that we found Kristy through kimkim. From the beginning, Kristy has been extremely helpful and patient as she answered all of our questions about a trip to Peru. Clearly, she has a lot of knowledge about the country. She was always trying to get us the best experience within our budget and came up with various options for us. Whenever there was a curve ball (postponement due to Omicron variant, transportation strikes in Peru), Kristy and team were prepared to adjust things as needed. We are very thankful for the peace of mind and security we were able to get knowing that we were relying on experts on the ground and didn't have to worry about going to a new country where we barely spoke the language. Special shout-out to Cesar in Cusco who was an amazing guide for us. This team always went above and beyond what we expected from them. Fully deserved 5-stars.

Activity Review
Discovering the Treasures of Machu Picchu
Discovering the Treasures of Machu Picchu
Aguas Calientes/ Machu Picchu

Machu Picchu was the dream destination in Peru. Kristy and team made it work for us in spite of having to change tickets at the very last minute due to circumstances beyond our control. We ended up doing a day-trip to Machu Picchu from Cusco. Our local guide, Cesar, made sure that the day was as comfortable as possible and allowed us enough time there to enjoy the unique beauty and history of the place.

Quality of Experience
There's a reason Machu Picchu is one of the seven modern wonders of the world!
Guides, Drivers and Staff
Extremely helpful guides and staff who were patient and gave us our time and space to enjoy the experience.
Transport
Transportation was taken care of by our guides and was as comfortable as possible.
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Apr 12, 2022

Hi Bala- Thank you so much for your kind words! It was a pleasure helping you navigate this trip and I am so happy you were able to get to Machu Picchu despite the challenges we came across. I hope you left Peru with some wonderful memories. We look forward to welcoming you again in the future! :)

Clueless Travelers had the trip of a lifetime!
Italy | Apr 3 - Apr 10, 2022

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Rob F.
Lansdale, PA | Reviewed on Apr 12, 2022
When we decided to visit Italy we knew we would need help and guidance. We have never traveled to Europe and we were visiting our daughter studying abroad in Rome. We really just stumbled upon KimKim. However Andrea, who runs KimKim for Italy, was excellent. He was responsive, experienced, and helped us plan everything. We relied heavily on his experience and expertise. By doing this, we were rewarded immensely.
Andrea got to know us and once he knew we were “clueless”, he put together the...
Read more

When we decided to visit Italy we knew we would need help and guidance. We have never traveled to Europe and we were visiting our daughter studying abroad in Rome. We really just stumbled upon KimKim. However Andrea, who runs KimKim for Italy, was excellent. He was responsive, experienced, and helped us plan everything. We relied heavily on his experience and expertise. By doing this, we were rewarded immensely.
Andrea got to know us and once he knew we were “clueless”, he put together the most detailed trip and took care of everything!
Everyday was planned out from hotels, to drivers, to guides, restaurants, plus travel tips basically everything we never thought of. Andrea took care of everything.
Each day besides arrival day had basically a half day plan or guide. We went from Rome to Naples to Florence and back to Rome. All within 8 days. Everything was planned out - hotels, drivers, trains, taxis etc. The transfer between cities was flawless. Andrea’s drivers were always on time and provided first class service! They were extraordinary. The hotels were each one - everything we wanted. All different and memorable. The staff at each hotel was very attentive and the breakfast at each was excellent.

However for us the best experience we had was with the guides! We really didn’t understand what that experience would be like. My wife and I always like the educational aspect and these guides were fantastic. We had the same guide in Rome for two tours - she was so sweet and knowledgeable. We liked her very much. Our guide in Naples was just as charming and knowledgeable. She really made a difference in us getting to know Naples and the people of that city. Again she was excellent. Then we went to Pompeii and that was a highlight of our trip - we were transported into a Roman village. We did not expect Pompeii to have the effect it did on us. Our tour guide brought that Roman village alive. She was amazing. In Florence it was the same experience. Our guide showed up early and she gave us a wonderful tour of Florence and the David statue. She was special in that she gave us so much history around the city Florence. We really didn’t know that much about Florence so it was very memorable.

So what more can I say. The execution of Andrea’s plan was flawless. The people were extraordinary. The trip was amazing and it’s something we will cherish for the rest of our lives.
Thank you Andrea and thank you KimKim!

Hotel Reviews
Hotel Alexandra Rome
Rome

Perfect location! Very attentive staff! The accommodations were very European.

Authenticity & Character
Very European
Location
Perfect Location
Staff
Very attentive
Cleanliness & Comfort
Hotel Piazza Bellini & Apartments
Naples

Very modern hotel! We liked the setup and the atmosphere. Excellent breakfast

Authenticity & Character
Style and service
Location
Good location we had everything we need within walking distance
Staff
Good staff very attentive
Cleanliness & Comfort
Very clean and liked the vibe
Hotel Il Guelfo Bianco
Florence

Great hotel! The hotel really expressed the city of Florence. Excellent service staff! Very attentive and helpful.

Authenticity & Character
Hotel expressed the city of Florence
Location
Perfect location
Staff
Excellent staff very attentive
Cleanliness & Comfort
Beautiful rooms
Activity Reviews
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
Rome

Our guide was excellent. She was so very knowledgeable and friendly. They was an almost immediate connection. She brought the history surrounding the Vatican alive. She was patient and allowed us to move at our own pace. Wonderful experience and you could tell she was a wonderful person!

Quality of Experience
The knowledge shared
Guides, Drivers and Staff
Excellent guide very friendly and a lovely oerson
Transport
Naples guided walk
Naples guided walk
Italy

Our guide was excellent. She was very friendly and was so proud of Naples. She lived in Naples her entire life. She showed us places and Naples life that I believe kk one on their own could experience. She really brought Naples to life for us. What an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting in Tuscany countryside (1 winery)
Wine tasting in Tuscany countryside (1 winery)
Italy

Great experience, wonderful service, beautiful environment. It was a fantastic day. The wine was excellent and I look forward to drinking the bottles I purchased very soon.

Quality of Experience
Guides, Drivers and Staff
Transport
Naples guided walk
Naples guided walk
Italy

Our guide was excellent. She was very friendly and was so proud of Naples. She lived in Naples her entire life. She showed us places and Naples life that I believe kk one on their own could experience. She really brought Naples to life for us. What an excellent guide.

Quality of Experience
Excellent tour a side of Naples rarely seen
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

Our guide brought the Roman village of 0 Pompeii alive! She was excellent and this was an experience to remember.

Quality of Experience
Brought Pompeii alive!
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Florence

Our guide was friendly and very knowledgeable! We learned so much about the history of Florence. The guided tour and the history was very memorable. We thoroughly enjoyed ourselves.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome

We were blessed to have this tour guide twice! Another excellent experience. She knows EVERYTHING about the Colosseum and Roman Forum. We learned so much and she again was very patient and friendly. We really did enjoy her company.

Quality of Experience
Wonderful tour guide
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Apr 12, 2022

Rob you cannot even imagine how happy I was readying your review. I do appreciate all the kind words and the feedback you shared. This is job and passion for me. I am a traveler as well and I know how much each traveler dream about his trip and that a trip can be a life time memory.
Any time you want, I will be happy to welcome you again in my beautiful country.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.