Kimkim Trip Reviews

4.8
Based on 19,748 ratings
Read 19,748 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Thanks for amazing week in Portugal!
Portugal | May 13 - May 20, 2023

Melissa
Melissa S.
Galena, IL | Reviewed on May 24, 2023
This was such an amazing trip! We really enjoyed the hotels in both Lisbon and Evora. The staff in each were friendly and accommodating. Every tour guide was incredible. They were all willing to share about themselves and their culture, making each one truly special. We had Gisella for the walking tour. We really connected with her, and she showed us a TON of Lisbon. She gave us tips and ideas for food and drink that we used during our free time. She was friendly, and easy to... Read more

This was such an amazing trip!

We really enjoyed the hotels in both Lisbon and Evora. The staff in each were friendly and accommodating.

Every tour guide was incredible. They were all willing to share about themselves and their culture, making each one truly special.

We had Gisella for the walking tour. We really connected with her, and she showed us a TON of Lisbon. She gave us tips and ideas for food and drink that we used during our free time. She was friendly, and easy to understand.

On Monday, we had Vitor for the day. He added a lot of personal details, and took us to some of his favorite spots near Setubal. He gave us a great intro to Evora as well. He was super friendly and accommodating.

Telma gave us a very informative walking tour through Évora. She really knew her stuff, and it was wonderful to learn about the area through her knowledge and experience.

Daniella on the Food Tour in Lisbon was captivating. She has such a way about her, and gave us so much more info and history about the area AND the food/drink. We wish we had more time with her. She made a small group tour seem super friendly, and encouraged connection between the other guests.

We really enjoyed getting to know Nuno on our Sintra/Cascais day trip. He was so much fun, and shared not only info about the amazing areas we were visiting, but about himself and his family. There was a great connection there as well. He was a lot of fun, and gave us great suggestions.

We spent our last night in the home of Sofia and Carlos in Lisbon. That was such a fantastic way to end this trip. They were warm, funny, and the food/drink was incredible as well. While it’s hard to pick a favorite thing for the week, getting to spend time with them in their home was something we will never forget.

Beatriz was very easy to work with through all of it, and super responsive. We always felt like we had our own, personal team working to make this trip a fantastic experience before and during the week. She planned such great things for us, we would absolutely use the service again.

Hotel Review
Dear Lisbon - Gallery House
Lisbon

Great location, amazing stuff, comfortable rooms, delicious breakfasts. We stayed at the hotel for 4 nights total, 2 blocks of 2 nights, 2 separate rooms. The rooms are comfortable and clean, maybe a bit beat up here and there (walls, corners), but that wasn’t an issue. About the only thing I’d want would be a bit more light in the bathrooms of both rooms. A makeup mirror/lamp would take care of that. The staff was friendly and helpful, making it easy for us to enjoy our time there. The breakfasts were delicious, and I’m missing them now that I’m at home. The location is great - you can walk a lot of places quite quickly, or you have a tram stop right by the hotel. We’d absolutely stay here again.

Authenticity & Character
Location
Close to most everything, easy access to transport.
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 25, 2023

Hi Melissa! Thank you so much for your amazing feedback! I'm so happy to know you really enjoyed the time with your guides showing you around the different locations and sharing amazing stories. I hope you created lovely memories for a lifetime discovering Portugal, its gastronomy, and its people! It's been a pleasure to work with you on this amazing trip :) Best regards, Bea.

We had an excellent trip to Lisbon, Coimbra, ...
Portugal | May 13 - May 21, 2023

L
Laurence C.
Denver, CO | Reviewed on May 24, 2023

We had an excellent trip to Lisbon, Coimbra, and Porto. Carmen was very helpful, professional, and easy to communicate with. If you prefer not dealing with trip planning, feel more comfortable having someone taking care of connections and logistical details, or need someone to coordinate with multiple parties, Carmen and her team will do a great job in both putting together your trip and supporting you while traveling.

Local specialist: Carmen Herranz
Carmen
Carmen Herranz
Local specialist in Madrid, Spain | Replied on May 25, 2023

Hi Laurence,

Thanks so much for taking the time to write this wonderful review! ;)

I am glad to know that you and your family had a great time in Portugal and that everything we planned met your expectations.

I noted all your comments and check everything, and I will pass your words on to our local guides, who are also happy to know that they have contributed to your special trip and to enjoy Portugal.

It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures :)

All the best,
Carmen

A great taste of Morocco for our family of 6 ...
Morocco | Apr 28 - May 6, 2023

D
Don W.
Seaside, CA | Reviewed on May 24, 2023
A great taste of Morocco for our family of 6 adults. All aspects of the trip were good. Particularly memorable were: (1) our stay and morning walk with Salam at the riad Kasbah Roseville who took us through the roses and around town, (2) our cooking class and visit to a home in the Valley of the Roses where we cooked and enjoyed Berber pizza on a wood-fired oven in the with the family, (3) touring Fez with our extraordinary guide Said, and (4) our riad in Fez was a beautiful place and great... Read more

A great taste of Morocco for our family of 6 adults. All aspects of the trip were good. Particularly memorable were: (1) our stay and morning walk with Salam at the riad Kasbah Roseville who took us through the roses and around town, (2) our cooking class and visit to a home in the Valley of the Roses where we cooked and enjoyed Berber pizza on a wood-fired oven in the with the family, (3) touring Fez with our extraordinary guide Said, and (4) our riad in Fez was a beautiful place and great guys with an extensive breakfast.

Hotel Reviews
Riad Al Makan
Fès
Authenticity & Character
Very beautiful place.
Location
Right where you want to be.
Staff
Consumate hosts that helped with everything and prepared extraordinary breakfasts!
Cleanliness & Comfort
well-appointed recently remodeled place
Kasbah Roseville
Kalaat M'Gouna

Fantastic. The host Salam is a wonderful and gracious human. He took us on a lovely walk through the roses, countryside and about town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Guided Tour of Fes
Guided Tour of Fes
Fes
Quality of Experience
The alleys and markets of Fez are extraordinary, particularly when paired with our most excellent guide Said.
Guides, Drivers and Staff
Said was the best guide ever. Extremely articulate, thoughtful and informative.
Transport
Local specialist: Sharon Louthian

Florin is at the top of his profession as a tour guide!
Hungary | May 12 - May 19, 2023

William
William B.
Atlanta, GA | Reviewed on May 24, 2023
9 fantastic days with Florin! Travels through Bulgaria , Romania and Hungary were very spacious & comfortable in his large passenger van, we named “Bluey!” Florin is very knowledgeable with the history of the castle & citadels & the beautiful cities we got to explore. We began to feel like he was more a friend / younger brother than tour guide! We shared dinners together, stories of places we’ve traveled & yet to visit! He was mindful of my getting carsick, stopped at all the best gas... Read more

9 fantastic days with Florin! Travels through Bulgaria , Romania and Hungary were very spacious & comfortable in his large passenger van, we named “Bluey!” Florin is very knowledgeable with the history of the castle & citadels & the beautiful cities we got to explore. We began to feel like he was more a friend / younger brother than tour guide! We shared dinners together, stories of places we’ve traveled & yet to visit! He was mindful of my getting carsick, stopped at all the best gas stations for restroom, coffee, & a coke! Oh and lots of stops if I wanted a photo of flowers!!! Also, found me the best asiago cheese bread for snacks on the road trip between cities!
Florin is the “BEST TOUR GUIDE” in our experience! We hit 71 while on this trip. Already talking with him about our next adventure! He only works with top notch drivers & local guides if he needs someone with more expertise of a city than he.

Hotel Reviews
Hotel Tresor le Palais
Timisoara

The Hotel Tresor le Palais in Timisoara was extremely nice and upscale. We had a great stay there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Noblesse Boutique Hotel
sibiu

Florin booked us at the Noblesse Boutique Hotel which was very clean. We enjoyed our stay there and had no problems.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yantra Hotel
Veliko Tarnovo

The Yantra Hotel was in the heart of Veliko Tarnovo and was very luxurious. We loved our stay there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Marvel at the Citadel of Veliko Tarnovo
Marvel at the Citadel of Veliko Tarnovo
Romania

The Citadel of Veliko Tarnovo was fabulous! The town is built into a mountain and is full of quaint stores and restaurants. We really enjoyed our time there.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from the airport and Sofia tour
Transfer from the airport and Sofia tour
Hungary

Florin picked us up from the airport and gave us a tour of Sofia. He was very attentive and informative, making it a great start to our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
On the way from Brasov to Sibiu visit the Bran Castle  Sighisoara Citadel
On the way from Brasov to Sibiu visit the Bran Castle Sighisoara Citadel
Hungary

Florin took us to Sibiu and we were amazed by the beautiful, storybook-like village. We really enjoyed our time there.

Quality of Experience
Guides, Drivers and Staff
Transport
 Bucharest city tour
Bucharest city tour
Bucharest

Florin took us on a city tour of Bucharest and specifically catered to our interests in the communist history of the country. We even visited Ceausescu's mansion which was fascinating!

Quality of Experience
Guides, Drivers and Staff
Transport
Bucharest to Brasov with Peles Castle, Bran Castle and Brasov walking tour
Bucharest to Brasov with Peles Castle, Bran Castle and Brasov walking tour
Romania

Florin heard me say I collect rock everywhere we go, especially ones that are shaped like a heart! When we came down from exploring the castle, he handed me a rock that had a heart on the rock!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Florin Preda
Florin
Florin Preda
Local specialist in Bucharest | Replied on May 26, 2023

Dear Michelle and Threy (William ),

It was a pleasure to meet you and thank you for your kind words.
It means a lot to me coming from you (after 71 private tours)
Hopefully, we are going to meet again sometime in the future.

Have a great summer,
Florin

Great tour of Galapagos and Ecuador!
Ecuador | Apr 28 - May 12, 2023

X
Xavier M.
Bulgaria | Reviewed on May 24, 2023
Alvaro was great in the organization of the trip. The team on the ground was very attentive, committed and pretty well organized (albeit some Latin American habits never change like not being on-time for your fist meeting :) ) and showed us how great is Ecuador. The Galapagos are fantastic and highly recommended - make sure you spend enough time there and book the right visits. Thank you! Read more

Alvaro was great in the organization of the trip. The team on the ground was very attentive, committed and pretty well organized (albeit some Latin American habits never change like not being on-time for your fist meeting :) ) and showed us how great is Ecuador. The Galapagos are fantastic and highly recommended - make sure you spend enough time there and book the right visits. Thank you!

Hotel Reviews
Napo Cultural Center
Quito

simple yet nice location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
EB Hotel by Eurobuilding Quito
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Floresta
Baños
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Plazas
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fiesta
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
the staff tried to put us in a very badly located room next to a swamp....although there were many other, nice r rooms available..
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 24, 2023
Hello Xavier!
Thank you so much for sharing your incredible experience! I am absolutely thrilled to know that your trip was truly unforgettable. It is always our mission to put our hearts into organizing every detail and ensuring you had a fantastic time.
Understanding that cultural differences can sometimes lead to variations in punctuality, and we appreciate your understanding regarding this matter.
And oh, the Galapagos Islands! They're absolutely breathtaking, aren't they? I’m thrilled...
Read more

Hello Xavier!
Thank you so much for sharing your incredible experience! I am absolutely thrilled to know that your trip was truly unforgettable. It is always our mission to put our hearts into organizing every detail and ensuring you had a fantastic time.
Understanding that cultural differences can sometimes lead to variations in punctuality, and we appreciate your understanding regarding this matter.
And oh, the Galapagos Islands! They're absolutely breathtaking, aren't they? I’m thrilled that you got to witness the unparalleled beauty and wonder of this extraordinary destination. Your recommendation to spend ample time there and carefully select the right visits is spot on. It truly allows you to delve deep into the magic of the Galapagos.
I am incredibly grateful that you chose Ecuador for your journey, and I genuinely appreciate your kind words. I will be overjoyed to have the opportunity to welcome you back on another marvelous adventure soon. If there's anything else I can do for you, please don't hesitate to reach out.
Hugs to the entire family from the middle of the world!
Alvaro

We had a great experience working with Maria....
Italy | May 11 - May 22, 2023

C
Catherine H.
Houston, TX | Reviewed on May 24, 2023
We had a great experience working with Maria. Our trip was amazing!! This was our first time overseas and Maria and her team made the trip easy and seamless. They scheduled all our private transfers, train tickets, hotels and tours. We added some additional private transfers while in Italy and had no problem getting in touch with their local contact. I'd highly recommend Maria and will use KimKim again for any other trips we take. Read more

We had a great experience working with Maria. Our trip was amazing!! This was our first time overseas and Maria and her team made the trip easy and seamless. They scheduled all our private transfers, train tickets, hotels and tours. We added some additional private transfers while in Italy and had no problem getting in touch with their local contact. I'd highly recommend Maria and will use KimKim again for any other trips we take.

Hotel Reviews
The Independent Hotel
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Aminta
Sorrento

Great hotel with friendly and helpful staff!

Authenticity & Character
Location
Cleanliness & Comfort
Hotel Kraft
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Early Morning Vatican Tour: Sistine Chapel & St. Peter’s Basilica
Private Early Morning Vatican Tour: Sistine Chapel & St. Peter’s Basilica
Italy

Amazing tour! Our guide was very informative on all areas of the Vatican. Can't imagine visiting the Vatican on our own. We would have missed so much of the history.

Quality of Experience
Guides, Drivers and Staff
Transport
The Top Tuscan E-Bike Tour with Lunch from Florence to Chianti
The Top Tuscan E-Bike Tour with Lunch from Florence to Chianti
Italy

This was the favorite part of our trip. Our guide was very knowledgeable of the local area. He answered all our questions about the region and made the trip fun. HIGHLY recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on May 26, 2023

Dear Catherine, thank you so much for this wonderful review! It has been great planning your trip to Italy and we're very happy to know that everything went smooth and you had a lot of fun while visiting Italy with our local guides.
If you ever decide to come to Italy again and need some help, we'll be glad to help you planning your second trip to our beautiful country :)

I wish you all the best,
Maria Grazia

Monday-Friday Barcelona
Spain | May 15 - May 20, 2023

Emilie
Emilie S.
Santa Rosa, CA | Reviewed on May 24, 2023
Thank you Raquel for a well planned itinerary- we enjoyed everywhere we went, hotel was in a safe neighborhood with excellent amenities and fabulous buffet breakfast including gluten free and vegan options. We knew it would be a super busy 5 days but easily got to our timed destinations. We started with going on our own to Montejuic funicular before La Sagrada Familia. Loved Parc Guell and Casa Batlló, the gold ticket was wonderful. We loved the private tour of the Gothic area with Albert, he... Read more

Thank you Raquel for a well planned itinerary- we enjoyed everywhere we went, hotel was in a safe neighborhood with excellent amenities and fabulous buffet breakfast including gluten free and vegan options. We knew it would be a super busy 5 days but easily got to our timed destinations. We started with going on our own to Montejuic funicular before La Sagrada Familia. Loved Parc Guell and Casa Batlló, the gold ticket was wonderful. We loved the private tour of the Gothic area with Albert, he was fantastic. Our long day trip with Matt to Girona and Figueres to see the Dali museum was excellent and especially enjoyed our hike to Montserrat with Jordo, he was very informative and got us down the mountain before it rained!! Wonderful trip to the Algarve, it was sunny during the day and rained in late afternoon and evening in spots. We are now on Lisbon. Thanks for all your help. We will recommend and use Kimkim again, best, Emilie

Hotel Review
Radisson Blu 1882 Hotel, Barcelona Sagrada Familia
Barcelona

Great Breakfast, safe neighboorhood

Authenticity & Character
Great modern amenities, gym, fabulous breakfast
Location
La Sagrada Familia within walking distance
Staff
Cleanliness & Comfort
Great beds and pillows
Activity Reviews
Discover Girona & Dalí’s World
Discover Girona & Dalí’s World
Barcelona
Quality of Experience
Guides, Drivers and Staff
Matt was wonderful driver and had so much more information about Girona and especially about Dali!
Transport
Clean, 8 people were all comfortable
Explore Barcelona’s Gothic Quarter with a Local Guide
Explore Barcelona’s Gothic Quarter with a Local Guide
Barcelona

Albert was so knowledgeable in history and language, very personable from his hometown, Barcelona. Went to Picasso museum afterwards!! Bonus

Quality of Experience
Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jun 07, 2023

Hi Emilie! Thanks so much for taking the time to share the highlights of your trip to Barcelona with your daughter. I'm so pleased that you had a wonderful trip! I will pass your words on to our guides, who will love to hear that they have contributed to a memorable trip. I wish you and your family all the best and hopefully, we can plan another adventure together in the future ;) Raquel

Spain
Spain | May 16 - May 20, 2023

M
Monica A.
Bayonne, NJ | Reviewed on May 24, 2023
Thank you KimKim for making my life easier when it came to travel planning! I wanted to gift my mom a trip to Spain for her birthday and after months of planning, I really had no idea where to start. A lot of the package tours I came across online either didn’t have the dates I wanted for my trip or already had a pre-planned itinerary that didn’t suit my interests. I came across KimKim travels on Instagram and I was so surprised how easy planning a trip can be when I saw how customizable it... Read more

Thank you KimKim for making my life easier when it came to travel planning! I wanted to gift my mom a trip to Spain for her birthday and after months of planning, I really had no idea where to start. A lot of the package tours I came across online either didn’t have the dates I wanted for my trip or already had a pre-planned itinerary that didn’t suit my interests. I came across KimKim travels on Instagram and I was so surprised how easy planning a trip can be when I saw how customizable it was. What I enjoyed about booking with KimKim was that depending on the interests/sites you want for your trip, you can easily adjust the price of your trip as well. Big thanks to Yuri and Adam, they were very clear when it came to addressing my questions and concerns. They both really helped me a lot with organizing my Spain trip from start to finish and everything worked out perfectly. Both my mom and I were in Spain for 5 days around Barcelona and Girona regions and although our stay wasn’t for very long, we surely did a lot within those days and had an amazing time. I highly recommend KimKim for those who don’t know where to start when booking their trip, their formula will help you save so much time, stress and money. Can’t wait to use KimKim again for my next destination.

Hotel Review
Hotel Regina
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Full-Day City Highlights Experience
Full-Day City Highlights Experience
Barcelona

Both my mom and I did this tour on our very first day in Barcelona. Originally, we wanted to stick to just Sagrada Familia and Park Guell but this highlights tour was so much more worth it because we were able to see and do so much more within the city. Besides Sagrada Familia and Park Guell, we were able to see the Gothic Quarter, Barcelona Cathedral, El Born District and Montjuic Hill. Shoutout to our tour guide Marlon! He did an excellent job assisting us tourists within the city and was very knowledgeable on the places we went to. He even gave us free time to explore on our own and also gave us enough time to take pictures :) I highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

Portugal is truly amazing!
Portugal | May 9 - May 19, 2023

Patricia
Patricia F.
Auburn, MA | Reviewed on May 24, 2023
Our recent trip to Portugal was amazing and exceeded our expectations! The trip started in Porto, and our hotel was nice, our city/culinary tour with Angela was great! We enjoyed the market, oldest restaurant in Porto, and all the food and knowledge that Angela shared with us. Emanuel was a great follow up and shared his perspective of the city , allowing us to explore on our own afterwards. Wilson and the Douro Valley tour was a true highlight with lunch at Maos vineyard. We can hardly wait... Read more

Our recent trip to Portugal was amazing and exceeded our expectations! The trip started in Porto, and our hotel was nice, our city/culinary tour with Angela was great! We enjoyed the market, oldest restaurant in Porto, and all the food and knowledge that Angela shared with us. Emanuel was a great follow up and shared his perspective of the city , allowing us to explore on our own afterwards. Wilson and the Douro Valley tour was a true highlight with lunch at Maos vineyard. We can hardly wait for our wine to be shipped!
Marina really listened to what we wanted and the Portugal Boutique Hotel was a pleasure to stay in. Tony took us to Fatima on the way which we really appreciated. While in Lisbon, we had a great tour of the city, explored on our own, and were taken by Marta to the castle, stopped to look at cork trees, and finished the day at a roadside restaurant for a delicious lunch. With Marta, we felt as if we were with a friend showing us her country.
Final trip to Lagos in our rental was without incident, and we marveled at the landscape. Our final hotel was just gorgeous and we could not have been happier! Food, wine, and catamaran trip just highlighted the beautiful country of Portugal.
Final review? This trip was absolutely beyond our expectations on all levels! It checked all the boxes for us and we were sad to leave! Thank you to Marina for making it happen for us!

Hotel Reviews
Hotel Melia Lisbon Airport
Lisbon

Walkable from airport, nice quiet room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Vivenda Miranda
Lagos

What a beautiful hotel and perfect location!

Authenticity & Character
Great good, great service, beautiful rooms!
Location
The views were incredible!
Staff
Cleanliness & Comfort
Portugal Boutique City Hotel
Lisbon

Great large room with all the comfort of home!

Authenticity & Character
Location
One block from square. Near everything.
Staff
Helpful, prompt!
Cleanliness & Comfort
The Editory House Ribeira
Porto

Nice minimalistic hotel. Very helpful staff.

Authenticity & Character
Location
Close to everything
Staff
Cleanliness & Comfort
Activity Reviews
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Good walk about in Lisbon with a stop to taste some Eduardino!

Quality of Experience
Guides, Drivers and Staff
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

We changed the stop and visited Fatima instead. Tony was a good driver who was very agreeable!

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Boat to Benagil Caves
Catamaran Boat to Benagil Caves
Portugal

Nice ride, attentive crew, great views of the caves from the ocean. Little bit too cold for us to swim but others took advantage.

Quality of Experience
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Great trip to Peña Palace, Sintra and lunch at roadside cafe!

Quality of Experience
Food
Guides, Drivers and Staff
Marta was excellent, very knowledgeable about the towns, the surrounding area. She shared her life story with us, made us feel like friends, and made stops along the way to look at cork trees, visit a fire station, and enjoy a regional lunch. Great day!
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Nelson was a lot of fun and knowledgeable. He changed our Douro River Cruise to happen prior to our tastings which was fine but the boat was full and we had to sit inside. Still great views though. Our tastings were wonderful and lunch at Maos Vineyard was beyond expectations! The owner Rafael joined us in his dining room and the food and wine was excellent! Can’t say enough about the whole experience! Fantastic!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Porto
Private Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Foodie Experience in Porto
Foodie Experience in Porto
Porto

No need for dinner after this experience. Wonderful, great tour all around!

Quality of Experience
So much to see, do, eat and drink !
Food
Guides, Drivers and Staff
Angela was a great guide and took really good care of us. She shared life experiences and was very knowledgeable!
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 01, 2023

Hi Patricia, thank you so much for taking the time to write this fantastic review and include your trip pictures! It has been a real pleasure working with you on the design and planning of your trip to Portugal and I am delighted to hear you have enjoyed every moment of your trip. I will pass your kind words to all the team :) Again, thank you SO much for this impressive feedback on your trip, I will be more than happy to work with you again in the future for the next adventure! Warmest regards, Marina

We had a super trip, thanks to our brilliant ...
Nepal | Apr 29 - May 10, 2023

Jo
Jo W.
Singapore | Reviewed on May 24, 2023
We had a super trip, thanks to our brilliant guide, Pemba Sherpa and of course Ngima who pulled the trip together for us! The planning was easy, as all we wanted was a straightforward trek into Lantang Valley, but Ngima also organised an excellent day’s outing in Kathmandu for us. The airport pickups and drop-offs were flawless and Ngima’s recommended choice of hotels in Kathmandu worked really well. On the jeep ride to Langtang Valley, the car had a small mechanical problem, but within... Read more

We had a super trip, thanks to our brilliant guide, Pemba Sherpa and of course Ngima who pulled the trip together for us!

The planning was easy, as all we wanted was a straightforward trek into Lantang Valley, but Ngima also organised an excellent day’s outing in Kathmandu for us.

The airport pickups and drop-offs were flawless and Ngima’s recommended choice of hotels in Kathmandu worked really well.

On the jeep ride to Langtang Valley, the car had a small mechanical problem, but within the hour a replacement car had arrived and we were back on our way, with hardly any time at all lost.

Pemba proved to be a great guide on the trek- very accommodating to small changes in the itinerary, very patient and caring with the slower walker of the team and with a great sense of humour. We stayed in lovely tea houses and he made sure that we were as comfortable as we could be, with spare blankets to keep us warm and a steady flow of black tea to keep us going! Our porter, Nyima was also good company and a very steady chap.

We were super-lucky with the weather and hit a fantastic "window" on the day we wanted to walk up Kyanjin Ri- great photos, great scenery! Maybe next time we'd do this trek, we'd plan in an extra day at Kyanjin Gompa, so we could see a little more of the fascinating valley.

We’d be delighted to use the crew again in future trips and we’ve already recommended them to our friends and family!

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on May 26, 2023

Hi Jo W.,
We NMMT family are really grateful and appreciate you taking the time to write a review and share your experience with us. Happy to hear that you had a memorable trekking experience here in Nepal. Thank you for your commitment and we look forward to welcoming you again to Nepal in the near future for your next trip.

Best regards,
Ngima ( NMMT family)

Most Amazing Travel Consultant Ever
Galapagos Islands | May 4 - May 21, 2023

Patte
Patte B.
Lansdale, PA | Reviewed on May 24, 2023
Tamer is the most amazing travel consultant I have ever worked with for a trip - I've been to over 60 countries and I have to say, hands down, Tamer ensured ever aspect of the trip was covered. He asked questions before we had an opportunity to think about the topic. Thank you so much for making our retirement trip a dream come true! Read more

Tamer is the most amazing travel consultant I have ever worked with for a trip - I've been to over 60 countries and I have to say, hands down, Tamer ensured ever aspect of the trip was covered. He asked questions before we had an opportunity to think about the topic. Thank you so much for making our retirement trip a dream come true!

Hotel Reviews
Wyndham Quito Airport
Quito

Great location, great food, great buffet and great spirits= thank you!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kapari Natural Lodge & Spa
San Miguel de los Bancos

thank you to both Jose's and the staff for making our stay a memorable experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wish there were larger beds, the double for a large man doesn't work especially when the reservation states Queen!
JW Marriott Hotel Quito
Quito

The staff at the JW made our experience even more memorable - thanks to Giss and everyone!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on May 24, 2023

My dear Patte :)
I can't be thankful enough! Your kind words and testimony mean the world to us here in Kimkim and to me personally. I can't wait to be part of your future trip. Having the honor of meeting you, John, and the group, in person was the highlight for me. So happy you enjoyed your special retirement trip :)
Yours,
Tamer

Our experience with Maria and her team was great!!
Italy | May 11 - May 22, 2023

A
Ann f.
State College, PA | Reviewed on May 23, 2023
Our experience with Maria and her team was great! It was our first trip to Europe and not sure what to expect. Maria took care of every detail of our trip so that we could relax and explore Italy.
We were able to ask questions at any time while we on our trip & the response time was quick from Maria and Jessica.
We would highly recommend using Maria to help plan your trip to Italy!
Read more

Our experience with Maria and her team was great! It was our first trip to Europe and not sure what to expect. Maria took care of every detail of our trip so that we could relax and explore Italy.
We were able to ask questions at any time while we on our trip & the response time was quick from Maria and Jessica.
We would highly recommend using Maria to help plan your trip to Italy!

Activity Reviews
Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum
Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum
Rome

Our guide, Julia, was amazing! So friendly and knowledgeable. Very impressive and highly recommend her!

Quality of Experience
Guides, Drivers and Staff
Transport
The Top Tuscan E-Bike Tour with Lunch from Florence to Chianti
The Top Tuscan E-Bike Tour with Lunch from Florence to Chianti
Italy

Loved this private tour of the country side and winery!

Quality of Experience
Food
Guides, Drivers and Staff
Steph was our guide and she was amazing!
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on May 24, 2023

Dear Ann, thank you for leaving such a wonderful review! It was great working with all of you and planning your trip to my Bel Paese, and it's even better to know that you enjoyed your days here. I hope you'll come back soon to explore more :)

Best regards,
Maria Grazia

Spain : Planning, Organization and Communication Perfected thanks to KimKim
Spain | May 1 - May 16, 2023

Lori
Lori W.
Chicago, IL | Reviewed on May 23, 2023
My husband and I could never have planned this vacation without KimKim-specifically Beatriz De Pablo from Espiritu Travel. At the outset, I tried organizing the trip myself utilizing online services but I instinctively knew professional help was needed to maximize this travel experience.
Our 16-day trip began in Barcelona with travel to Girona, Tarragona ending in Madrid. KimKim arranged all of our train tickets, hotel stays, and tours and provided background support via the Trip Plans...
Read more

My husband and I could never have planned this vacation without KimKim-specifically Beatriz De Pablo from Espiritu Travel. At the outset, I tried organizing the trip myself utilizing online services but I instinctively knew professional help was needed to maximize this travel experience.
Our 16-day trip began in Barcelona with travel to Girona, Tarragona ending in Madrid. KimKim arranged all of our train tickets, hotel stays, and tours and provided background support via the Trip Plans App which placed all information at our fingertips and access to support from Beatriz's team 24/7. Initially, I was skeptical but now I would not plan such an ambitious trip without relying on KimKim.
All of the hotels we stayed at were well-located smaller boutique properties with top-notch service that frankly exceeded the service levels we have experienced in large name-brand luxury hotels. And I fully admit I would never have selected these hotels on my own just by reading reviews on the internet--that is the value added provided by KimKim.
The Petit Palace Icon Barcelona was well located. It was extremely clean, and comfortable, with nice amenities in the well-appointed rooms. The breakfasts (included) were very good. They also offered food service with a bar. Everything was within easy walking distance and more importantly, it was quiet--Barcelona can get noisy! In Girona we stayed at the Carlemany which again was a very nice and well-located hotel; it was newer and more modern but the rooms were very comfortable (the bed was exceptionally comfortable!). We could quickly walk over the bridge to the old Girona or to the Plaza Independencia. Our hotel in Tarragona was more spectacular in terms of views-we stayed at the H10 Imperial Tarraco and had a view of the ocean/beach and the Roman Amphitheatre. Again, the property was very nice with a good restaurant and bar. By far our favorite hotel was the Hotel Catalonia Las Cortes in Madrid. You would never know it was there! Again, the location was perfect for tourists like us. The staff was very friendly and attentive, the room was very nice, quiet, and spacious again with great amenities. The breakfast at Hotel Catalonia Las Cortes was probably the best of all of the properties we stayed at plus in the afternoons they offered complimentary snacks, and coffee which was very welcomed after a long day of sightseeing.
As for guides and tours:
Barcelona
On our first night of the trip, we had the best Tapas Tour imaginable. It was a small group led by Bryan, a food critic who knew and understood the food scene in Barcelona and graciously shared his wealth of experience. We visited 3 restaurants and enjoyed great food and wine plus met some interesting people.
Day 2 : Dani (Gaudi Tour)
Dani was so knowledgeable about Gaudi and the overall history of Barcelona and its unique architecture. We learned so much from this walking tour.
Day 3: Montserrat & Penedes Tour (Joan & Roger from Llopart Winery)
We wished we had more time in Montserrat; what a spectacular site. I would definitely revisit this site. After Montserrat, we visited Llopart Winery and received quite a comprehensive lesson on wines in the region and tasted exceptional wine.
We spent days 4/5 doing self-guided tours using the wealth of information provided by Beatriz. What a great city to explore.
Girona (GUIDE: Laura)
Once again we were lucky to have such a knowledgeable and friendly guide. She really explained the overall history of the area and shared her academic expertise. We really appreciated Laura's tour of Girona. In fact, if we were to return to Girona/Barcelona we would definitely want to arrange tours with her.
Tarragona (GUIDE: Carmen)
Another friendly expert. We enjoyed our afternoon with Carmen and appreciated her suggestions for other things to see in the area.
Tarragona (Priorat Wine Tour-)
Our private driver took us to two wineries. At the first winery, Mervm Priorati, we were lucky to have Ania guide us through the wines and provide a tour of the property and wine-making operation. The wines were very good. In fact, we shipped some home! The second winery was also nice although I cannot recall the name of the guide. But we did prefer the first winery.
Madrid ( Madrid Walking Tour/ Toldedo)
Brad was such a charming and friendly guide. We really enjoyed the walking tour which proved to be very helpful over the duration of our stay in Madrid. Toledo was an unexpected surprise! Our guide Victor Rodriguez was excellent and really shared his deep knowledge of this incredible UNESCO site.

No review of this trip would be complete without acknowledging the value of the direct communication with KimKim afforded by the App. We used this so much. With a click of a button and you are sending a message to your travel consultant and receiving a reply immediately. We received confirmations for all of our guides, and excursions through the App. When we were considering additional excursions or purchasing tickets for a museum we communicated through the App and everything was arranged. When we decided we wanted to leave on an earlier train from Toledo (on a Sunday of a holiday weekend) we utilized the App and were told how to exchange our train tickets. Beatriz advised us who would be our contact on her days off. It was fabulous! We always felt like we had someone to reach out to if necessary.

Hotel Reviews
Catalonia Las Cortes
Madrid

What a delightful property; Loved the location and the rooms. It was charming...the people who worked there were so nice and helpful. The breakfast service was excellent; nice buffet but you could also get made-to-order omelets, eggs etc. In the afternoon, they have snacks (finger sandwiches, coffee, and other items)

Authenticity & Character
Just a charming property with charming rooms. They have maintained the character of the original building while incorporating the hotel function.
Location
Hidden gem; You would not know this hotel was even there...but it was right off of Santa Ana Square and easy to get to everywhere you wanted to go
Staff
The staff was friendly and attentive
Cleanliness & Comfort
The entire property was very clean; Best towels ever!
H10 Imperial Tarraco
Tarragona
Authenticity & Character
Modern hotel but very nice
Location
The view from this hotel was stunning; Overlooking the beach and the Roman ruins; Easy to walk to restaurants
Staff
The gentleman who was at the front desk was so nice and helpful
Cleanliness & Comfort
Clean, comfortable...the only minus was that the shower (which was clearly remodeled) got the floor really wet everytime you used it but other than that it was great
Hotel Carlemany Girona
Girona

Nice location ; easy access to the old part of Girona

Authenticity & Character
Very nice clean and modern
Location
quick walk to the bridges to the old city and to the main square
Staff
Cleanliness & Comfort
best mattress!
ICON BCN by Petit Palace
Barcelona

The Icon is a lovely boutique hotel in a perfect location. Its small size allows the staff to provide excellent service. The rooms and the entire property are VERY clean. Breakfast is extremely good. Nothing like the typical fare at a Hampton Inn in the USA. The hotel also has a nice little bar that serves food plus a charming outdoor space with a pool. Right across the street is a 5-star hotel--go ahead and enjoy the rooftop bar on that property but I doubt the experience of staying there would exceed the service we received at the intimate and quiet Icon.

Authenticity & Character
Old architecture; the rooms were not overly huge but they were very comfortable. Did not feel like cookie-cutter brand hotel rooms
Location
We liked the fact it was off the main street but close enough to get where you wanted to go fast. Restaurants etc nearby
Staff
The staff knew who you were by name and what room you were in;
Cleanliness & Comfort
Nice amenities (Molton & Brown); comfortable bed; very prompt cleaning your room each day
Activity Reviews
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

Toledo was a surprise; So much to see and so much history. The basilica was beyond expectation

Quality of Experience
Guides, Drivers and Staff
Our guide Victor Rodriguez was excellent
Transport
Easy train trip from Madrid to Toledo.
Highlights Walk of Old Madrid
Highlights Walk of Old Madrid
Madrid

It is always nice to take a walking tour when you first get to a city to get the lay of the land and understand where everything is in relation to where you are staying. Our guide was very personable and very helpful

Quality of Experience
Guides, Drivers and Staff
Brian, was very insightful and shared the interesting history of Madrid on our walking tour
Inside the Prado: A Private Experience
Inside the Prado: A Private Experience
Madrid

This is not a place to miss. You could spend a number of days here taking all of it in.

Quality of Experience
Our guide
Guides, Drivers and Staff
Linda our guide really focused on the Spanish Masters and gave us quite an Art History course. We were able to use our new found knowledge of the Spanish painters when visiting Toledo!
Privately Guided Tour of Girona
Privately Guided Tour of Girona
Girona

An expert/academic tour guide is really a benefit for this site; There is so much history here. I would revisit Girona again

Quality of Experience
Guides, Drivers and Staff
Laura was fantastic; her academic background really helped
Small-Group Montserrat & Penedès Region Winery Excursion
Small-Group Montserrat & Penedès Region Winery Excursion
Barcelona

Montserrat probably deserves a day on its own. So fascinating and spectacular; The trip to Llopart winery was also exceptional;

Quality of Experience
Guides, Drivers and Staff
Joan our guide at Montserrat clearly had great affection for the monastery. Roger at Llopart was excellent.
Transport
A larger van is needed for the 6 tour participants plus a driver. It was very cramped
 Barcelona & Gaudí: Walking Among Gaudi's Iconic Works
Barcelona & Gaudí: Walking Among Gaudi's Iconic Works
Barcelona

Dani really shared his depth of knowledge which reflected years of experience

Quality of Experience
Guides, Drivers and Staff
Dani was so friendly and nice
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

Our first night in Barcelona we were guided on a tapas adventure with a true expert, Bryan, a food critic and so knowledgeable about the food scene in Barcelona. Besides taking us to 3 great restaurants he also provided recommendations we utilized for our entire stay in the city. He is a great conversationalist and really engaged with the group. So much fun

Quality of Experience
Bryan the guide!
Food
Everything!
Guides, Drivers and Staff
Bryan facilitated spirited conversation among our small diverse group. Very fun
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 24, 2023

Lori! Wow!!!! Thank you, so, so much for your kind words to the entire team! As I have mentioned to you before, we always do our best for all of our travelers to have a great time while traveling so it's been truly a pleasure to work with you before and during your trip. We always try to work with hotels that can make you feel like you are at home, so I'm so happy to know we made a great selection :) Again, thank you SO much for this impressive feedback on your trip, I will be more than happy to work with you again in the future for the next adventure! Best regards, Bea.

Travel with KimKim is real people and human interaction in the planning process
Italy | May 11 - May 18, 2023

Luis
Luis D.
Sunnyvale, CA | Reviewed on May 23, 2023
This Italy trip was fantastic. We travel and speak directly with Valentina, Jessica, and Barbara as Italy experts to make this trip go smoothly and exciting. Our private's guides, Manuela in Florence, Sara in Venice, and Selenia in Rome, were outstanding. They are competitive and knowledgeable. Siena was a surprise because we didn't know that we would like it so much. In "la Bellissima Florencia," we have a great time taking Tuscan cooking classes with our chef Tomasso and his incredible... Read more

This Italy trip was fantastic. We travel and speak directly with Valentina, Jessica, and Barbara as Italy experts to make this trip go smoothly and exciting. Our private's guides, Manuela in Florence, Sara in Venice, and Selenia in Rome, were outstanding. They are competitive and knowledgeable.

Siena was a surprise because we didn't know that we would like it so much. In "la Bellissima Florencia," we have a great time taking Tuscan cooking classes with our chef Tomasso and his incredible team of chefs. Venice- St. Marks Basilica was astounding. Venice's food is excellent. I eat at Agli Alboretti Hotel, and the chef is excellent. Gondola thru canals and the vias were terrific, wonderful time for shopping.

We love it, and our next personal trip will be retaken with KimKim. Thank you, guys, for this beautiful travel time.

Hotel Reviews
Boutique Hotel Galatea
Rome

It is like a secret place deep inside Rome. Walking distance to everything. Cozy, charming, clean, and accessible.

Authenticity & Character
Cozy and charming. It is like we live in a Rome neighborhood.
Location
Walking distance to everything
Staff
Knowledgeable. Take care of everything. We like the service a lot.
Cleanliness & Comfort
Very clean
Hotel agli Alboretti
Venice

Old building with authentic decoration of Venice Bay. Cozy, charming, and excellent restaurant. The restaurant annex to the hotel is terrific. One of the best food I ever taste. The fish soup is terrific. Really delicious.

Authenticity & Character
Charming, authentic old Venice building.
Location
Quiet location. Near everything at the same time.
Staff
The staff was great. Attentive, responsive. The restaurant staff was excellent.
Cleanliness & Comfort
Very clean.
B&B Hotel Firenze City Center
Florence

Good, but they allocated us to a handicapped room with water excess outside the shower door thru the floor.

Authenticity & Character
Bathroom
Location
Accessible to so many places within walking distance.
Staff
Attentive but not responsive
Cleanliness & Comfort
Water excess outside the shower door thru the floor.
Il Battistero Siena
Siena

Cozy, personal, private, quiet, great view, excellent host. Perfect!!

Authenticity & Character
This hotel has an old aqueduct and storage for wine downstairs which have a fantastic story about its construction. Go to check.
Location
Walking distance to everything and, at the same time quiet neighborhood.
Staff
Attentive, responsive.
Cleanliness & Comfort
It's a medieval building with suppressive accommodation. It was fantastic.
Activity Reviews
Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum
Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum
Rome

Fantastic tour with guide Selenia providing detailed explanations and descriptions of sites; perfectly knowledgeable, energetic, and well-expressed guide, willing to answer all questions, big and small.

Quality of Experience
Selenia has a deep knowledge of history and she brings it to life. We got so much more than we would have if we had simply walked through as tourists. She answered questions and added interesting historical facts. She made our trip perfect.
Guides, Drivers and Staff
Fantastic tour with guide Selenia providing detailed explanations and descriptions of sites; perfectly knowledgeable, energetic, and well-expressed guide, willing to answer all questions, big and small.
Transport
high-quality transportation
Dine. Taste. Learn
Dine. Taste. Learn
Rome

Great Time. Excellent food. We love the wines.

Quality of Experience
Very good food and the quality of the "tapas", fantastic.
Guides, Drivers and Staff
The host was terrific. Very knowledgeable and charming.
Transport
High-quality transportation
Venice Walking Tour with St. Marks Basilica and Gondola Ride
Venice Walking Tour with St. Marks Basilica and Gondola Ride
Italy

This is a pretty good trip. Venice was outstanding. Our guide (Sara) was excellent. A combination of knowledgeable, personable, and humorous at the same time. It was well worth seeing the Square and the Basilica. I learned a lot and was on a private tour avoiding lines on a crowded day. So, it was perfect.

Quality of Experience
This is a pretty good trip. It was well worth seeing the St. Marks Basilica. OMG, what a place. I learned a lot and was on a private tour, avoiding lines on a crowded day. So, it was perfect.
Guides, Drivers and Staff
Our guide (Sara) was excellent—a combination of knowledgeable, personable, and humorous at the same time.
Transport
High-quality transportation.
Giotto Bell Tower Tickets
Giotto Bell Tower Tickets
Florence

Good trip. Excellent views of the city.

Quality of Experience
Good trip. Excellent views of the city.
Guides, Drivers and Staff
Very respectful and attentive.
Transport
High-quality transportation.
Central Food Market & Tuscan Cooking Class
Central Food Market & Tuscan Cooking Class
Florence

It was perfect. I love to cook, and this experience was fantastic—easy techniques to perform some Tuscan recipes.

Quality of Experience
Beginning with the market to pick the ingredients was terrific. The whole class was straightforward to follow. The interactions with the chefs were excellent.
Food
Terrific. The best Ragu sauce I ever taste.
Guides, Drivers and Staff
All of them are great. Respectful and knowledgeable.
Transport
High-quality transportation
Guided Tour of Florence Duomo with access to the Dome
Guided Tour of Florence Duomo with access to the Dome
Florence

Special place. Botticelli's work is outstanding

Quality of Experience
Amazing place. Impressive work of art.
Guides, Drivers and Staff
All of them are great. Respectful and knowledgeable.
Transport
High-quality transportation
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Italy

Great visit with amazing detailed information from our guide Manuela, and even the occasional joke. Perfect also because you get to skip the long lines.

Quality of Experience
The academy surprises me. I never tough the David sculpture is so awesome.
Guides, Drivers and Staff
All of them were very respectful and attentive. Very professional and knowledgeable.
Transport
High-quality transportation.
Local specialist: Jessica Proietti

Italy - Florence, Rome and the Amalfi Coast - Fabio did a great job!
Italy | May 11 - May 19, 2023

K
Kevin H.
Duluth, MN | Reviewed on May 23, 2023
Fabio was an excellent guide both during the planning process and while we were on our trip.
Our group of four wanted to visit Florence and the Amalfi Coast and Fabio did a great job reserving our hotels, arranging transportation and securing tickets for tours in Rome and in Florence.
Our hotels in Rome, Sorrento and Florence were first-rate! The locations were perfect, the rooms were excellent and the perks (complimentary breakfast and evening wine/snacks) were unbelievable! Our... Read more

Fabio was an excellent guide both during the planning process and while we were on our trip.
Our group of four wanted to visit Florence and the Amalfi Coast and Fabio did a great job reserving our hotels, arranging transportation and securing tickets for tours in Rome and in Florence.

Our hotels in Rome, Sorrento and Florence were first-rate! The locations were perfect, the rooms were excellent and the perks (complimentary breakfast and evening wine/snacks) were unbelievable!

Our drivers and guides were also outstanding. Our most memorable experience had to be our private tour of the Uffizi Gallery and the Academia in Florence. Our guide, Brenda, was amazing. She was passionate about the art and her insights made the tour really special.

The only difficulties we faced in our trip were due to our flight cancellation to Italy at the beginning of our trip. Fabio was right there to change our tour reservations and our hotel reservations. (He must be awake 24/7 monitoring messages!)

We would recommend kimkim highly, especially if you get a chance to work with Fabio!

Hotel Review
Otivm Hotel
Rome

We really enjoyed our stay at the Otivm Hotel. The staff really made us feel at home! The evening complimentary wine and charcuterie board and the complimentary breakfast on the rooftop made this stay unforgettable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on May 25, 2023

Hello Kevin,

Thank you so much for taking the time to write this beautiful review. I am so happy that despite the initial stress of the flight cancelation, the vacation went great overall. I am looking forward to assisting you, Carol, Karen, and Henry again on your next trip to amazing Italy! 🙂

All the best, and arrivederci!
Fabio

We had an unforgettable trip!
Greece | May 2 - May 21, 2023

David
David M.
Richmond, TX | Reviewed on May 23, 2023
Chris did an awesome job planning our trip. He understood clearly what we wanted and helped us understand what we didn’t know we wanted. We didn’t know rental cars could be delivered/picked up at your hotel. GENIUS!!! The local support team was very helpful and comforting. They answered any questions, effortlessly made slight timing changes we wanted, and caught schedule changes (ferry) that we would have missed completely. Read more

Chris did an awesome job planning our trip. He understood clearly what we wanted and helped us understand what we didn’t know we wanted. We didn’t know rental cars could be delivered/picked up at your hotel. GENIUS!!! The local support team was very helpful and comforting. They answered any questions, effortlessly made slight timing changes we wanted, and caught schedule changes (ferry) that we would have missed completely.

Hotel Reviews
Amymone Suites
Nafplio

Amymone Suites had a great location in downtown Nafplio, but the hotel itself was not particularly special. It was a little small, but that is to be expected in a downtown location. Overall, it was a good option given the location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Salvatore Monastery
Chania

Location, Location, Location of a fantastic hotel. The hotel is directly across from the Lighthouse. We were in the superior suite which means our terrace overlooked the entire port and a sunrise view. The patio out our door has a beautiful sunset view. Irene was fantastic taking care of everything. I recommend the bed and breakfast options with the Greek breakfast.

Authenticity & Character
The hotel was formerly a Monastery. It has been in the owners family since the Monastery was auctioned off at the end of the Ottoman's rule. Verify with Irene (owner) when you stay there.
Location
Staff
Cleanliness & Comfort
Orizontes View Hotel
Pyrgos Ilia

The view from Orizontes View Hotel was stunning. The hotel itself was nice, but the location and view were the main highlights.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Noble Suites
Athens

Noble Suites was a fantastic place to start our trip. Our suite had a big picture window with a view of the lit-up Acropolis, which was an incredible sight to see upon arrival.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunset Catamaran Caldera Cruise
Sunset Catamaran Caldera Cruise
Santorini

The sunset catamaran cruise was amazing. The catamaran, crew, and other guests were all great. The food and drinks were excellent, and they even had a barbecue on the boat, serving fresh fish. The weather was perfect, and it was an overall fantastic experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wine Tasting and lunch in a winery in Nemea
Wine Tasting and lunch in a winery in Nemea
Greece

The wine tasting and lunch at the winery in Nemea were excellent. The lunch was a delicious three-course meal, and the wine tasting was informative and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Acropolis of Mycenae Guided Tour 
Acropolis of Mycenae Guided Tour 
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Lunch with Olive Grove View
Lunch with Olive Grove View
Greece

We expected a lunch and olive oil tasting at a farm, but it turned out to be at a campsite. We only got to taste one olive oil, and there wasn't much of a tour or explanation of the production process. On the bright side, the olive oil we tasted was good enough that we bought some to take home.

Quality of Experience
Food
No lunch was provided
Guides, Drivers and Staff
Transport
Acropolis & Flavors of Athens
Acropolis & Flavors of Athens
Athens

The guided tour of the Acropolis and the food and drink walk around Athens were fantastic. The tour guide was very personable and knowledgeable, quickly adapting to our interests and preferences. It was great having a private tour, as it allowed us to personalize the experience and have more in-depth conversations.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos

A fantastic trip with excellent service
Norway | May 13 - May 21, 2023

Owen
Owen B.
Peoria, IL | Reviewed on May 23, 2023
This was our first time booking with KimKim and it was an excellent experience all around. Tom especially did a great job with planning. He was also incredibly helpful during the trip, rescheduling taxi rides and helping us get a refund when we accidentally got overcharged by one of the drivers. All of our planned activities were excellent and our hotels were some of the most amazing places we have ever stayed. We were so happy with our experience. Read more

This was our first time booking with KimKim and it was an excellent experience all around. Tom especially did a great job with planning. He was also incredibly helpful during the trip, rescheduling taxi rides and helping us get a refund when we accidentally got overcharged by one of the drivers. All of our planned activities were excellent and our hotels were some of the most amazing places we have ever stayed. We were so happy with our experience.

Hotel Reviews
Bergen Børs Hotel
Bergen

Beautiful old hotel with modern amenities. The Bar on the 3rd floor was a great experience and worth a special trip. If you want to get into the restaurant, you probably need to book a long ways ahead. Breakfast buffet was excellent!

Authenticity & Character
Especially loved the bar on the 3rd floor
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

One of the most beautiful and stunning hotels. Absolutely worth staying in the more expensive Swiss Chalet portion of the hotel. The Buffet was excellent if a bit pricy. Definitely an evocative experience.

Authenticity & Character
I have never stayed in a hotel with more character. It felt like you had dropped back in time while maintaining all the modern luxuries
Location
Staff
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland

Overall the hotel was incredible. The restaurant was a little less impressive although still decent. It is a little difficult to get around if you don't have a car although we were able to figure out the electric bikes and the bus.

Authenticity & Character
Location
Great but hard to get around without a car
Staff
Cleanliness & Comfort
Hotel Bristol
Oslo

Incredible. Very nice hotel with amazing breakfast buffet! Worth every penny.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer from Aurland to Flåm
Transfer from Aurland to Flåm
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer Borgund-Aurland
Transfer Borgund-Aurland
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer Aurland-Borgund
Transfer Aurland-Borgund
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Flåm to Aurland
Transfer from Flåm to Aurland
Norway

Driver didn't know we had already paid. However, our KimKim guide was able to get our money refunded quickly!

Quality of Experience
Guides, Drivers and Staff
Transport
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

A very fun walk through the town that brought us to many beautiful places. I think it would be amazing if we stopped off at some places along the way to try local foods, or see some local craftsmen etc. Also would have loved just a bit more history. Overall a great morning.

Quality of Experience
Guides, Drivers and Staff
Transport
Lifestyle: Balestrand Fjord Angling & Trolling Excursion
Lifestyle: Balestrand Fjord Angling & Trolling Excursion
Balestrand

This was a great experience. We especially loved hearing about Thor's experiences growing up and some of the history of Balestrand. I think we had wished for just a bit more history mixed in such as of the vikings and of Norway as a whole. Fishing was fun too!

Quality of Experience
Guides, Drivers and Staff
Thor was an amazing personality
Transport
Fjord Safari Taste
Fjord Safari Taste
Norway

I went into this thinking it would be a bit of a tourist trap nightmare. However, it ended up being one of the prettier and more enjoyable experiences of the trip. I loved stopping off to get some goat cheese and I almost wish we could do a second stop as well. Paulina was excellent!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Borgund Stave Church & Walk Kings Road - Vindhellavegen
Visit Borgund Stave Church & Walk Kings Road - Vindhellavegen
Norway

Absolutely worth a special trip. A gorgeous church although it is smaller than it looks in the photos. We had our taxi wait on the other side of the Vindhellavegen and walked up and over the top. It was not a difficult walk and was a very cool experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Oslo's Hidden Gems with a Local Expert
Explore Oslo's Hidden Gems with a Local Expert
Oslo

A wonderful walk through the city that gave a lot of character. We especially loved stopping off at the coffee shop and might have actually enjoyed a few more stops along the way. Also enjoyed the personal take although we wished for just a bit more history.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Jun 03, 2023

Its wonderful to hear everything went smooth and that you had a great time here.
And we are here to help and assist you so no worries about that.
When you are happy about your experience here I am happy too :)

All the best.

Best regards,
Tom

Great Local Specialist who knows their country!
Costa Rica | May 8 - May 17, 2023

Touraj
Touraj K.
Houston, TX | Reviewed on May 23, 2023
This was my first time using KimKim to plan my trip and I travel to over 20 countries so far.
Pros: I can say there is a huge advantage by using KimKim cause they connect you with a local travel specialist who knows the county very well and can advise on best things to do, best tours to take and get you the best deals!
Nuria, is a great specialist and she takes the time to customize your trip to what you like and want to do and tries her best to accommodate all your needs. We went back and...
Read more

This was my first time using KimKim to plan my trip and I travel to over 20 countries so far.
Pros: I can say there is a huge advantage by using KimKim cause they connect you with a local travel specialist who knows the county very well and can advise on best things to do, best tours to take and get you the best deals!
Nuria, is a great specialist and she takes the time to customize your trip to what you like and want to do and tries her best to accommodate all your needs. We went back and forth several times to update and customize my itinerary and she replied very quickly in short notice and without any hesitation to help me plan my trip and answered every question I had. If you are lucky enough to work with her, I highly recommend her.

Cons: the only main downside I see with KimKim and honestly only thing that might prevent me from using it again is that they do not allow the travel specialist to provide the cost break down of your trip. This was a huge downside for me as it would not allow me to make informative decisions as what I would think is worth for the activities or tours I want to do. All I see is a package deal and cannot make informative decisions. For example, we love to do ziplining, but there would be decision making that I would want to do it, if I know the activity is $50 or $200! However, you can't see the breakdown, therefore you are making decisions blindly.

Tips: We loved the "El Tiger Waterfalls" in Monteverde and is a most see! As Nuria suggested, we did a by ourselves and did not get a guided tour. Because you want to take your time and really enjoy this wonderful place as you go through ~6 large waterfalls and several mini ones. Do the complete tour which comes with a 3km hours back ride at the end which is wonderful.
We also loved the "Manuel Antonio National Park", however, we felt a little rushed by using a guide. I would preferred doing by myself to take my time and really enjoy the amazing park. Although, having a guide is nice and they explain many things you counter, I would just suggest if you do use the guided tour just leave them at the "Manuel Antonio Beach" and do not continue with them the rest of the way back as it will be a rush walk back anyway. 10 to 15 min beach time at this wonderful beach does not do the justice and you want to kick back and relax and enjoy it.
Lastly, I suggest making it further south to the "Parque Nacional Marino Ballena". This National park has an beautiful very large beach that you can enjoy (check out the pictures on Google for yourself".

Pura Vida!

Hotel Reviews
Espadilla Gardens Hotel
Manuel Antonio

We absolutely loved it. Very friendly staff. Clean room and amazing service. Not that many people and the pool area was great. Had everything we needed and could chill 24/7 by the pool if we wanted to, so a late night deep in the water was no issue and very enjoyable cause the water remained nice and warm.

Authenticity & Character
Location
Right next to the Parque Nacional Manuel Antonio. Also a short walk to the beach, etc.
Staff
Leo was great and answered every question we had!
Cleanliness & Comfort
Diana our room service was great. She would make animal shaped with towels or do little surprises for us everyday!
Cala Lodge
Monteverde

Over all great. Clean and nice rooms. Views were great and loved how the building was made. Loved the breakfast area and the view as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kokoro Mineral Hot Springs
La Fortuna

Amazing and friendly staff and service. Loved the view and how this wonderful hotel looks and how the rooms are set up. Breakfast was local and very good as well. Hot Springs were daily filled, the hot spring water would be pumped from the underground to fill up the nice springs and then they dump it later on after midnight and get it ready for next day, which was great. Overall great hotel and loved it.

Authenticity & Character
Location
Close to the down and all other activities you would want to do.
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Felt little rushed by using a guided tour. Would have loved to enjoy more time specially at the beach.

Quality of Experience
Guides, Drivers and Staff
Zip Lines & Hanging Bridges
Zip Lines & Hanging Bridges
Monteverde

Amazing zip lines and hanging bridges! You even get to do a Tarzan swing! Go Big or Go Home!

Quality of Experience
Guides, Drivers and Staff
Cloud Forest Reserve Hike
Cloud Forest Reserve Hike
Monteverde

Amazing, and you need a guide to explain you about the importance of these forest and all it has to offer.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

The tour guide was great, however the season was not right as we could not see all the coffee making in action. Also, we were not lucky enough to see many things at the Nature Walk and you never know what you get to see, but overall was good experience.

Quality of Experience
Guides, Drivers and Staff
Boating in Caño Negro Wildlife Refuge
Boating in Caño Negro Wildlife Refuge
Arenal/La Fortuna

Amazing, and you get to see so many animals. If you came to Costa Rica to see different animals and spices, this tour is for you.

Quality of Experience
Food
I really enjoyed the testing after lunch and get to try the locally made Guaro, which is stronger but much smother what you can get at the stores. You get to learn about it too!
Guides, Drivers and Staff
Transport
Private La Fortuna Waterfall Hike with Lunch
Private La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

You really don't need a guide for this hike. Do it by yourself and take your time to enjoy this amazing waterfall.

Quality of Experience
Guides, Drivers and Staff
The guide was a great person, however there is not much to explain for this area and does not require a guided tour.
Private Arenal Volcano & 1968 Reserve Hike
Private Arenal Volcano & 1968 Reserve Hike
Arenal/La Fortuna

Great hike and the tour guide was nice to explain to use regarding the area and show us all the cool things.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on Jul 30, 2023

Hello Touraj,

Thank you so much for your feedback and all of your comments! It was truly a pleasure to help you make this fantastic trip for both of you and I dearly appreciate your detailed review and will take into account all of these comments for future travelers and to Kimkim team.

Pura Vida and all the best,
Nuria

Mieke was a great agent. She listened to what...
Bhutan | Apr 30 - May 9, 2023

julie
julie c.
Encinitas, CA | Reviewed on May 23, 2023
Mieke was a great agent. She listened to what we liked and delivered exactly the trip we wanted. It was a great mix of hiking and culture, and spa. She was extremely easy and efficient to work with and she really knew the details about traveling to and in Bhutan. Would highly recommend her. Read more

Mieke was a great agent. She listened to what we liked and delivered exactly the trip we wanted. It was a great mix of hiking and culture, and spa. She was extremely easy and efficient to work with and she really knew the details about traveling to and in Bhutan. Would highly recommend her.

Hotel Reviews
Uma Punakha
Punakha

beautiful hotel. great staff, dinners and bartender. Definitely recommend even though the location is a little off the beaten path

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mountain resort
Jakar

great hotel in beautiful setting though there is nothing nearby in terms of shops/nightlife. the staff is lovely. Food great. And spa services wonderful and easy to book

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in Bhutan/Netherlands | Replied on May 24, 2023

Hi Julie
Thank you for posting a review and your kinds words. I am glad that you have enjoyed your time in Bhutan and it was an honor forming a part of the preparation for it!
Wishing you all the best,
Mieke

Trip to Turkey
Turkey | May 6 - May 16, 2023

R
Robert G.
Basking Ridge, NJ | Reviewed on May 22, 2023
We had a great trip to Turkey in May. Berat did an excellent job with our itinerary and was very flexible when we had to change our dates. She was a pleasure to work with. Berat very organized and each step of our trip was planned perfectly. She was able to combine all the sights we wanted to see including Istanbul, Capodoccia, Ephesus, and the Mediterranean coast into a 10 day trip for 4 family members. Fortunately, the weather cooperated and allowed us to do everything in our... Read more

We had a great trip to Turkey in May. Berat did an excellent job with our itinerary and was very flexible when we had to change our dates. She was a pleasure to work with. Berat very organized and each step of our trip was planned perfectly. She was able to combine all the sights we wanted to see including Istanbul, Capodoccia, Ephesus, and the Mediterranean coast into a 10 day trip for 4 family members. Fortunately, the weather cooperated and allowed us to do everything in our itinerary. The guides and drivers were very good as were the accommodations that Berat recommended. I wholeheartedly recommend Berat as a trip planner when considering traveling to Turkey.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 23, 2023

Dear Robert,

We are so glad to read your review, thank you for your kind words. We look forward to welcoming you in Turkey in the near future.

Best regards from the whole Trail Travel team,
Berat

Why travelers love kimkim

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