Kimkim Trip Reviews

4.8
Based on 16,947 ratings
Read 16,947 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonderful week in Croatia thanks to kimkim
Croatia | May 15 - May 21, 2022

Y
Yoshie B.
Atlanta, GA | Reviewed on May 29, 2022

Robi and the entire team of guides and transportation people all made our time in Croatia most enjoyable. Robi did a great job from the very beginning in communicating and following up on the details of the trip and was most helpful and informative while we were there. The hotels were all nice and no glitches were encountered during our travels there. Thank you again for a lifetime memory.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 02, 2022

Hi Yoshie,

thank you very much for your kind words and feedback. It was a pleasure meeting you all.
I am happy to hear you had a nice time, and that Croatia will stay in nice memory!

Many regards from Croatia
Thank you
Best

Robi

Tailor-made trip to Spain
Spain | May 14 - May 22, 2022

Chanin
Chanin K.
Springfield, PA | Reviewed on May 29, 2022
Our recent family trip to Madrid and Northern Spain was my husband and daughter's first visit to the country, although I had been several times before. Despite this difficult-to-please audience—veteran Spanish traveller mixed with newbies, not to mention the short attention span of a 9 year old—James planned a wonderful trip to Madrid, Oviedo, Santander and Bilbao, complete with personalized walking and museum tours, a car for flexibility, and comfortable hotels. He was very receptive to my... Read more

Our recent family trip to Madrid and Northern Spain was my husband and daughter's first visit to the country, although I had been several times before. Despite this difficult-to-please audience—veteran Spanish traveller mixed with newbies, not to mention the short attention span of a 9 year old—James planned a wonderful trip to Madrid, Oviedo, Santander and Bilbao, complete with personalized walking and museum tours, a car for flexibility, and comfortable hotels. He was very receptive to my feedback along the way and organized just the right balance of free time to planned activities, and each of the walking tours planned was engaging. Highlights included a tour of Madrid's markets and tapas with Melinda (she was accommodating of our slower speed due to jet lag and connected well with our daughter); a private walking tour of the city and the Prado with Cristina (who tailored the activity to exclude sites we'd already visited and opened our eyes even to secrets of familiar Prado masterpieces); and an architecture- and art-focused walking tour of Bilbao with Esther (who was patient enough to allow for playground and snack stops).

The only activity that I would offer feedback on would be the tuk tuk tour in Madrid, which could have been more impactful (and less grueling than a walking tour!) if it was scheduled as an initiation to the city, the day we arrived/after an overnight flight.

We also appreciated having the help of Rocio while in Spain as our in-country concierge whenever we had questions during the trip.

We thoroughly enjoyed our Spain trip, have recommended Kimkim to our family and friends, and we're already thinking about the next trip they can help us plan!

Hotel Reviews
Iberostar Las Letras Gran Via
Madrid

This artsy hotel is very comfortable, has good breakfast included, and offers very helpful desk staff. Also very centrally-located.

Authenticity & Character
The literature quotes on the walls
Location
Gran Via, right in the middle of the city
Staff
Cleanliness & Comfort
Princesa Munia Hotel & Spa
Oviedo, Asturias

We received a smoking room, despite being non-smokers, and our clothes smelled of stale smoke for days after. Breakfast buffet was good though.

Hotel Miró
Bilbao

Centrally located near the Guggenheim, welcoming and helpful staff, and great breakfast options.

Authenticity & Character
We didn't make use of them, but they even had bikes & helmets available for use.
Location
Across from the Guggenheim
Staff
The concierge recommended a great pintxos bar and drew us a map.
Cleanliness & Comfort
They even offered kid-sized slippers and a robe for our daughter
Eurostars Hotel Real
Santander

We only stayed for a night; the room temperature was hard to control and the minibar options were lacking, though the breakfast buffet was impressive.

Tips for future travelers

Probably not the best fit for families with kids.

Authenticity & Character
Location
Right near the beach
Staff
Cleanliness & Comfort
Activity Review
Private Walking Tour of Madrid & the Prado Museum
Private Walking Tour of Madrid & the Prado Museum
Madrid

Cristina tailored her walking tour to accommodate (and omit) the sites we'd already seen. She offered countless historical facts and trivia, and opened our eyes to even familiar works of art at the Prado.

Quality of Experience
Guides, Drivers and Staff
Cristina is a fluent english speaker and offered a wealth of historical knowledge
Transport
She included a short cab ride so we could have more time at the Prado
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Jun 01, 2022

Hi Chanin!

Thank you v much for the v detailed feedback and comments! And for the wonderful photos of your trip! I'm so pleased that you enjoyed discovering your family 'roots' in Northern Spain and even caught the celebrations in Madrid. Glad we managed to cater to all the tastes too!! We've certainly taken on board your comments about the hotel in Oviedo and tuktuk too, so many thanks and I hope this didn't affect the rest if the trip. It was a pleasure to plan it with you!
Un abrazo,
James

This is the way to travel
Ecuador | May 10 - May 23, 2022

Tom
Tom K.
Rockville, MD | Reviewed on May 29, 2022
Mathias understood right away our needs and wants and developed a great trip that left out nothing. Since we have family in Ecuador, he was able to weave in our requirement to do some things with family.
Sebastian, our guide, was equal to the task of integrating everything we were to do. Tip: go over the next day's schedule with him the night before so that he knows your expectations. He is great at anticipating needs and wants and fulfilling them before you can even ask.
All in all, a...
Read more

Mathias understood right away our needs and wants and developed a great trip that left out nothing. Since we have family in Ecuador, he was able to weave in our requirement to do some things with family.
Sebastian, our guide, was equal to the task of integrating everything we were to do. Tip: go over the next day's schedule with him the night before so that he knows your expectations. He is great at anticipating needs and wants and fulfilling them before you can even ask.
All in all, a fantastic trip of a lifetime. This is the way to travel.

Hotel Reviews
Casa de las Peñas Siglo XXI
Guayaquil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Santa Lucía
Cuenca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hosteria La Andaluza
Riobamba

One of the best hotels we have ever stayed in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Samari Spa Hotel
Baños
Authenticity & Character
Location
Staff
Fantastic massages!
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

Spectacular location, hard to get to.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vista del Angel Hotel Boutique
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Pinsaqui
Otavalo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sacha Lodge Yasuní
Quito

ONly place with air conditioning. A truly amazing experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stay here. It's the best of the best.
Activity Reviews
Expedition to the Churute Ecological Reserve
Expedition to the Churute Ecological Reserve
Ecuador
Quality of Experience
Food
A wonderful lunch and even better tour guide.
Guides, Drivers and Staff
Transport
Cuenca - Ingapirca - Riobamba
Cuenca - Ingapirca - Riobamba
Ecuador

Cuenca is wonderful as is Ingapirca. I would skip Riobamba

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding at Cotopaxi National Park
Horseback Riding at Cotopaxi National Park
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit

Galapagos islands
Galapagos Islands | May 13 - May 22, 2022

D
DJ ..
United Kingdom | Reviewed on May 29, 2022
Tamer created us a brilliant trip to the Galápagos Islands which turned out to be the most wonderful experience. Tamer was extremely helpful with all our requests and very quick at responding and assisted us beyond what was required! What we loved were the personal touches including greeting us as Quito airport and checking in with us whilst we were out there, not to mention my generous bday gift! All tours and pickups were smooth with no issues. We had lovely hotels with excellent views,... Read more

Tamer created us a brilliant trip to the Galápagos Islands which turned out to be the most wonderful experience. Tamer was extremely helpful with all our requests and very quick at responding and assisted us beyond what was required! What we loved were the personal touches including greeting us as Quito airport and checking in with us whilst we were out there, not to mention my generous bday gift! All tours and pickups were smooth with no issues. We had lovely hotels with excellent views, friendly staff and were all clean. Acacia hotel was our personal favourite. All three islands were beautiful. We would highly recommend the Pinzon snorkelling tour, Kicker rock, the volcano Hike aswell as the trip to Espagnola! Memorable guides include Vivienne from Santa Cruz who took us on the highlands tours to see the amazing giant tortoises and Sol in San Cristobal. We will be forever grateful to Tamer for organising this trip for us who even went out of his way to help my husband plan something nice for my birthday. We would highly recommend!

Hotel Review
Acacia Galápagos Boutique Hotel
Puerto Ayora

Everything from cleanliness and service to breakfast was absolutely brilliant. We couldn't not fault this place!

Authenticity & Character
Lovely rooms with good decor
Location
Close proximity to restaurants, pier, shops.
Staff
Friendly and helpful
Cleanliness & Comfort
Sparkling clean
Activity Reviews
Welcome to Santa Cruz Island:  Highlands & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station
Puerto Ayora
Discover Pinzon Island & La Fé
Discover Pinzon Island & La Fé
Puerto Ayora

A successful trip! we saw so much- sea turtles, rays, sharks and played with sea lions. Boat was comfortable and food great too

Sierra Negra volcano - Speedboat to Santa Cruz
Sierra Negra volcano - Speedboat to Santa Cruz
Galapagos Islands

The hike took us about 5 hours and was more challenging than expected but definitely rewarding with stunning views!

Food
Guides, Drivers and Staff
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on May 29, 2022
Dhaarica & Thaj, it was an exceptional pleasure of mine meeting you and working with you planning this bday trip; you are such a wonderful couple and deserve nothing less than perfect :). To know you have enjoyed every detail of this tour (and I will convey your appreciation to Vivienne and all hotels), and that we were part of creating such memorable moments for you means the world to us! It is what keeps our flare ignited and feeds our passion (in Kimkim and Responsible Travel) to burnish... Read more

Dhaarica & Thaj, it was an exceptional pleasure of mine meeting you and working with you planning this bday trip; you are such a wonderful couple and deserve nothing less than perfect :). To know you have enjoyed every detail of this tour (and I will convey your appreciation to Vivienne and all hotels), and that we were part of creating such memorable moments for you means the world to us! It is what keeps our flare ignited and feeds our passion (in Kimkim and Responsible Travel) to burnish our performance and offer more to our precious travelers. I learned so much from Thaj :) and I'm so so happy that everything went as planned ;) Love the photos and the smiles on your faces! I hope to meet you again soon, whether in London (as the invitation was so much appreciated and accepted :)) or one more time here in Ecuador, as this beautiful country, honestly, has a lot more to offer. Thanks a million :)
Yours,
Tamer

Chile from every angle
Chile | May 17 - May 27, 2022

Chris
Chris J.
Denton, TX | Reviewed on May 29, 2022
Cannot give enough thanks to Lorena, she was continuously available both during the trip and for months before. There was no day where she did not get back to us when we had questions or concerns, which made our first trip to South America much more smooth. She has many contacts to connect you with in the area and knows what she is doing. Trust her and her group entirely to plan your trip. All tours and activities were authentic and had locals and experts guiding them. Each of these... Read more

Cannot give enough thanks to Lorena, she was continuously available both during the trip and for months before. There was no day where she did not get back to us when we had questions or concerns, which made our first trip to South America much more smooth. She has many contacts to connect you with in the area and knows what she is doing. Trust her and her group entirely to plan your trip.

All tours and activities were authentic and had locals and experts guiding them. Each of these local contacts and guides were also easily reachable and went out of their way to make sure they met our needs when possible.

Hotel Reviews
Hotel Boutique Le Reve
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costaustralis
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lago Grey
Torres del Paine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jun 07, 2022

Hi Chris! I am super happy that Emily and you had a great time visiting Chile. It was my pleasure to assist before and during your trip and offer unique tours to experience our culture from within. Best of luck to both of you and keep on traveling!!

Amazing experience in every respect
Morocco | May 17 - May 28, 2022

P
Peter C.
Australia | Reviewed on May 29, 2022
Amazing experience, and something we'd never be able to coordinate ourselves without the Kim Kim team's local knowledge and detailed planning. Our driver, Tarik, was brilliant. He adjusted the itinerary on the fly, helped us find the best coffee (critical!) every morning, even played with our kids and kept them entertained when they needed a break from tours and experiences. Morocco isn't an easy place to travel around yourself (especially with three kids under 10) so Kim Kim was... Read more

Amazing experience, and something we'd never be able to coordinate ourselves without the Kim Kim team's local knowledge and detailed planning.

Our driver, Tarik, was brilliant. He adjusted the itinerary on the fly, helped us find the best coffee (critical!) every morning, even played with our kids and kept them entertained when they needed a break from tours and experiences.

Morocco isn't an easy place to travel around yourself (especially with three kids under 10) so Kim Kim was perfect to take the research and detailed planning out of it, and let us just relax and know we were doing exactly what we should be doing.

Thanks Abdel, Tarik and team!

Hotel Reviews
Tiziri Luxury Camp
Merzouga

Where to start! The camp is like something out of a magazine, but what make it even more special is the team. We were treated like family, looked after at every turn and even when a sand storm hit and the tents were being battered, we were still served a four course meal which was delicious. A must-do in Morocco!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes

Beautiful Riad, and the food was delicious. Perfect spot, close to the heart of the medina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

Amazing spot! A hidden oasis.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Villa Midelt
Midelt

Rooms were basic but spacious and comfortable. Pool was a hidden gem! Also food and beers / wines hit the spot after so much travel!

Riad Passali
Marrakech

Beautiful riad, great location. Very helpful and friendly staff. Rooms were big, air conditioning a bonus.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on May 30, 2022
Hi Peter, We are so thankful to have such an awesome review. It was an exceptional pleasure meeting you and planning this trip with you; knowing that you have enjoyed every detail of this journey and that we were part of creating such memorable moments for you means the world to us! Such reviews are what keeps us on progress and pushes us to offer more to our precious travelers. Our company always seeks to satisfy our guests' needs and make them enjoy their journeys to the fullest. All... Read more

Hi Peter,

We are so thankful to have such an awesome review.

It was an exceptional pleasure meeting you and planning this trip with you; knowing that you have enjoyed every detail of this journey and that we were part of creating such memorable moments for you means the world to us! Such reviews are what keeps us on progress and pushes us to offer more to our precious travelers. Our company always seeks to satisfy our guests' needs and make them enjoy their journeys to the fullest. All the staff will be thrilled to hear that you had a great experience and everything went as planned.

Looking forward to guesting you again in our gorgeous country.

Best,
Abdel

An absolutely wonderful and memorable trip!
Nepal | May 22 - May 27, 2022

Vedran
Vedran V.
Germany | Reviewed on May 29, 2022
We have nothing but praise for the team at Himalayan Trails and kimkim! This was our first fully guided trip, and our first trip with kimkim. I can definitely say that it won't be our last.

Our trip coordinators, Kripa and Erin, listened to our input and designed a perfect trip, combining cultural sights, light trekking and wonderful views of the Himalayas. They were very helpful before the trip with advice on preparation, packing, logistics, immigration, etc. During the trip, they...
Read more

We have nothing but praise for the team at Himalayan Trails and kimkim! This was our first fully guided trip, and our first trip with kimkim. I can definitely say that it won't be our last.

Our trip coordinators, Kripa and Erin, listened to our input and designed a perfect trip, combining cultural sights, light trekking and wonderful views of the Himalayas. They were very helpful before the trip with advice on preparation, packing, logistics, immigration, etc. During the trip, they checked in with us numerous times to make sure everything was going well. Everything was flawlessly coordinated. We always had someone picking us up at the airport or at our accommodation, and a driver was always waiting to take us to our next destination. This is quite a feat to pull off in post-Covid Nepal, which is just getting back into tourism after two long years of pandemic. The team is clearly well connected and has great relationships with the tourism industry in Nepal.

We had two guides during the trip - Pratikshya for the cultural sights, and Tendu for the trekking portion. Pratikshya was very attentive and knowledgeable about Nepali culture, history and tradition. Apart from the beautiful Durbar squares of Patan and Bhaktapur (a must visit when coming to Kathmandu), one of the highlights of the tour was seeing the awe-inspiring chariot in Patan. The chariot is constructed in May for a big religious celebration, and Pratikshya went out of her way to make sure that we saw it.

Tendu was a wonderful trekking guide! He is a Himalayan mountain tour expert and a very positive and friendly person. Our trek was very light for Nepal standards (our choice), but he kept it very fun and interesting. He pointed out all of the different mountains in the horizon (he knows them all very well), told us about other treks that we could experience in the future, and pointed out the local flora and fauna in the region. He also took us around some of the farms in the hills near Pokhara, where we interacted with local farmers. The tea houses were much nicer than we expected, and Tendu always made sure that we were comfortable and had everything we needed. The highlight of the trek was breakfast at the Basanta lodge in Dhampus, where the sky cleared up and we could see the Annapurna mountain range. We also want to give a special thank you to our wonderful porter, Lakpa, who is a legend in his own right, having summited Mt. Everest six times!

Overall, I can't recommend the team at Himalayan Trails enough! Thank you so much for all of your hard work and hospitality! Nepal is an incredible country with so much to see and experience, and we highly recommend Himalayan Trails for anyone wishing to experience Nepal!

Local specialist: Erin Green
Erin
Erin Green
Local specialist in Kathmandu and San Diego | Replied on Jun 01, 2022

Thanks so much Vedran for this awesome review. It was wonderful working with you pre trip, and I'm so glad you had a great time in Nepal, and with Tendu and Pratikshya, two of our guides that have been with the team for over 10 years. And to Lakpa, too- he's done amazing feats, hey! Hope to see you back one of these days!

Milan in May 2022 (when it was a very hot week)
Italy | May 15 - May 22, 2022

M
Molly K.
Singapore | Reviewed on May 29, 2022
We had 4 separate local tours arranged by KimKim for our week long stay in Milan, each one on a different day and with a different local guide. We did the Navigli tour, a day trip to Como, guided Last Supper tour and tour of Brera district. Only one tour was done with a small group of 3 couples, the rest were just us and a dedicated guide. All 4 guides spoke English and only one spoke less fluently. And he was the least 'able' of the 4 guides we had. We just felt that he lacked experience in... Read more

We had 4 separate local tours arranged by KimKim for our week long stay in Milan, each one on a different day and with a different local guide. We did the Navigli tour, a day trip to Como, guided Last Supper tour and tour of Brera district. Only one tour was done with a small group of 3 couples, the rest were just us and a dedicated guide. All 4 guides spoke English and only one spoke less fluently. And he was the least 'able' of the 4 guides we had. We just felt that he lacked experience in stewarding a tour group. The other 3 guides were great - they were attentive and pointed out interesting stuff to us. We really like Gianluca who guided us for the Last Supper tour, and for our metro ride to get around Milan; he helped us to be watchful of pickpockets. Also tour of the Pinocoteca with Lorenza was very good. And when the trip ended, she made sure that we got to the taxi rank to get our taxi back to our destination which was very nice of her. While Nicoletta (at KimKim) was our planner before we arrived at Milan, Jessica was our local contact (via WhatsApp) at KimKim and she was ALWAYS online to answer our concerns - like when we couldn't locate our guide at the meeting point for the day etc. So overall, we had a very good experience with KimKim and with the local tours.
However, the tours in total cost quite a bit and we didn't check if we could have gotten a better price had we planned the 4 individual tours ourselves without getting an intermediary like Kimkim to organise for us. The trip to Milan was planned in a rush which was why we decided to use KimKim instead of planning it ourselves. We were very keen to see the LAST SUPPER and that seemed to be the most challenging tour (with a guide) to organise on our own. And we were glad to have Gianluca for that tour. Perhaps that makes it all worthwhile.

Activity Review
Private Last Supper & Highlights
Private Last Supper & Highlights
Milan

It's amazing to see this piece of masterwork in its context, even if the piece is so decayed. And then follow up by going to the Pinocoteca to see a little of how old masterpieces are restored.

Quality of Experience
It was an orderly tour, and the it wasn't too crowded in the church.
Guides, Drivers and Staff
Gianluca's English is good and he answers questions confidently.
Transport
We travelled about guided by our guide - so we chose the metro. We would not have opted for public transport without a guide due to pickpocketing concerns.
Local specialist: Nicoletta Giannini
Nicoletta
Nicoletta Giannini
Local specialist in Italy | Replied on Jun 15, 2022

Hi Molly,
Thank you for this feedback on your experience with us and once again for choosing our company and helping us accomplish our goal to create truly wonderful experiences for all.

Kindly, Nicoletta
Storywalking, partner of Kim Kim

Our Italy trip was amazing! We had exceptiona...
Italy | May 19 - May 27, 2022

J
Jennifer D.
Atlanta, GA | Reviewed on May 29, 2022
Our Italy trip was amazing! We had exceptional service from every person we encountered.
It was our first time in Italy and we wanted to visit Venice, Florence, Positano, and Rome. Fabio designed a perfect travel plan and chose top notch hotels and tours. He was happy to make changes and work within the budget we gave him. Alessia, our lead concierge, was attentive to every detail and went above and beyond to help locate and retrieve some lost luggage. She was so kind and communicated with...
Read more

Our Italy trip was amazing! We had exceptional service from every person we encountered.
It was our first time in Italy and we wanted to visit Venice, Florence, Positano, and Rome. Fabio designed a perfect travel plan and chose top notch hotels and tours. He was happy to make changes and work within the budget we gave him. Alessia, our lead concierge, was attentive to every detail and went above and beyond to help locate and retrieve some lost luggage. She was so kind and communicated with us daily to make sure our vacation was going well and to review our itinerary for the following day. Our transfers from city to city were easy and stress free. Every concierge was pleasant and eager to help. I knew from the moment we arrived that we were in good hands and that I wouldn't have to worry about anything. I highly recommend the kimkim team and will definitely use them again!

Hotel Review
Hotel Eden Roc Positano
Positano

Loved everything about this hotel! The views are stunning, the rooms are comfortable with great amenities, and the staff is amazing. Everyone we encountered was welcoming, friendly, and helpful. Breakfast with Tony was a great way to start the day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Jun 19, 2022

Ciao Jennifer,
On behalf of everyone, I wanted to thank you for this fantastic review and for having traveled with us. We are very happy our services met your expectations, especially the service of the Concierge who is a great plus and also that you liked our activities and tours, especially our transfer services from city to city We look forward to welcoming you again to our country to discover some new fascinating areas in the future.
All the best,
Fabio

Wonderful first trip to Colombia!
Colombia | May 21 - May 28, 2022

R
Rebecca B.
Phoenix, AZ | Reviewed on May 29, 2022
Our first trip to Colombia was nothing short of amazing! Andrea and our team of local guides (Juan Carlos and Jasmine, to name a couple) made sure everything ran seamlessly and added so many special touches to our planned experiences. We especially loved our stay at El Nido del Condor Ecolodge; it was beautiful and offered a quiet respite from the busier days touring Medellin and Cartagena. We couldn’t have thought of a better trip and would absolutely use KimKim again in the future! Read more

Our first trip to Colombia was nothing short of amazing! Andrea and our team of local guides (Juan Carlos and Jasmine, to name a couple) made sure everything ran seamlessly and added so many special touches to our planned experiences. We especially loved our stay at El Nido del Condor Ecolodge; it was beautiful and offered a quiet respite from the busier days touring Medellin and Cartagena. We couldn’t have thought of a better trip and would absolutely use KimKim again in the future!

Hotel Reviews
Diez Hotel Categoría Colombia
Medellín
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Nido del Cóndor Ecolodge
Villamaría, Caldas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca El Ocaso Salento
Salento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ermita, Cartagena, a Tribute Portfolio Hotel
El Cabrero, Cartagena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The City of The Eternal Spring & Comuna 13
The City of The Eternal Spring & Comuna 13
Medellín

Unfortunately we were rained out for most of this activity but our guide was great and made the most of it for us!

Quality of Experience
Guides, Drivers and Staff
Transport
Colorful Colombia: Hike to Guatapé Rock, Guatapé & Peñol-Guatape Reservoir
Colorful Colombia: Hike to Guatapé Rock, Guatapé & Peñol-Guatape Reservoir
Colombia

Gorgeous locations and our guide added several special touches such as Tuktuk and boat rides. Also, we really enjoyed our lunch at a resort nearby.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Check in at El Nido Del Cóndor Ecolodge
Check in at El Nido Del Cóndor Ecolodge
Colombia

The welcome lemonade and snacks were very appreciated especially after the long bumpy drive to the lodge. The views more than made up for it, though!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy a fantastic lodge in the middle of the Andes mountains
Enjoy a fantastic lodge in the middle of the Andes mountains
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exclusive Cocora Valley, Salento & Filandia Experience
Exclusive Cocora Valley, Salento & Filandia Experience
Colombia

This was a great day and our guide and driver were wonderful! Jasmine took us on a great tour of the Cocora Valley and took so many great photos of us. She also added special touches such as a jeep ride and brought us coffee to enjoy in the valley.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee Farm Experience
Coffee Farm Experience
Colombia

This was a very interesting tour of a coffee farm that showed us the whole process of making coffee, including the different methods of drying the beans . We did wish that the tour included a tasting of the three different methods so that we could have determined which type we liked best.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Barú & the Rosario Islands
Barú & the Rosario Islands
Colombia

We really enjoyed the boat ride and snorkeling this day and time at the beach. We did feel the staff at the resort we stopped at were a little overly attentive which made it harder to fully relax. However, we still enjoyed our time overall.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Andrea Morita
Andrea
Andrea Morita
Local specialist in Bogota | Replied on May 30, 2022

Dear Rebecca,
Thank you so much for your lovely feedback. Thank you so much for sharing with us how your experience was; your words are our inspiration, and your input on every experience is extremely important.
It was an honor for us to have you here in our country. All our tour guides and drivers felt so blessed serving you during the trip.
You and Mr. Trevor made history in our business, and we won't ever forget that ;)
We wish you all the happiness and love always.
Wishing you all the best in this world,
Andrea

Rinolda helped us plan a great trip! She work...
Iceland | May 21 - May 28, 2022

Sarah
Sarah O.
Minneapolis, MN | Reviewed on May 29, 2022

Rinolda helped us plan a great trip! She worked with us to design the right trip for our needs and abilities and found us tours that mixed adventure and education nicely. She also recommended wonderful restaurants.

Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Jun 01, 2022

Thanks Sarah, it was my pleasure!

Excellent planning and guidance
Portugal | May 16 - May 24, 2022

L
Linda R.
Marblehead, MA | Reviewed on May 28, 2022
We had a fabulous trip to Portugal and were extremely grateful for the knowledge, organization, and attention of our local specialist, Tiago. I could not have organized or managed this trip with out your advice and help. Thank you so much! We thoroughly enjoyed all the places we visited We loved walking the streets of Lisbon, exploring the countryside out by Evora (and the Casa Do Governador was a fabulous recommendation!). Even with the difficulties we encountered along the way, the... Read more

We had a fabulous trip to Portugal and were extremely grateful for the knowledge, organization, and attention of our local specialist, Tiago. I could not have organized or managed this trip with out your advice and help. Thank you so much! We thoroughly enjoyed all the places we visited We loved walking the streets of Lisbon, exploring the countryside out by Evora (and the Casa Do Governador was a fabulous recommendation!). Even with the difficulties we encountered along the way, the addressing of which Tiago provided invaluable support, we were charmed by the southern coast and had great fun surfing -- even in the wind and cold! Also, your restaurant recommendations were excellent. I was initially pursuing those that I had researched myself, but once I tried one of yours, I realized that that was the way to go. Thank you for everything, Tiago, and we hope to visit Portugal again soon.

Hotel Reviews
Casa do Governador
Evora

This is an extraordinary hotel! I wish only that we had spent more than one night here.

Tips for future travelers

Make it more than one night!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmar Spa & Beach Resort
Lagos

This is a good hotel that perhaps comes more fully into its own during the high season. It seemed somewhat chaotic and understaffed, which may have been a result of coming back from Covid. Also, the pools outside are not heated so it's not pleasant for swimming if it's cool outside. The indoor pool isn't especially nice (though probably good for small children), so that's not a great option. Much was closed in the hotel while we were there also, which may have been due to it's not being high season. Our room with the sea view was lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Meliá Lisboa Aeroporto
Lisbon

Excellent airport hotel. Had everything a traveller needs and extremely helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on May 28, 2022

Dear Linda,

Thank you very much for your feedback, I truly appreciate it!

The fact that you are easy-going and interested people contributed a lot to the outcome of your trip.

I left you a couple of messages on Whatsapp so we remain in touch!!

Please extend my regards to your family as, although briefly, I really enjoyed getting to know them!

Best Regards,

Tiago

I actually sent you a message on

Valentine planned the perfect trip to France ...
France | May 20 - May 27, 2022

Angela
Angela K.
Canada | Reviewed on May 28, 2022
Valentine planned the perfect trip to France for us. The hotels were modern and clean, the activities were a lot of fun and catered to our instrest. She was also very quick to respond when we thought there was a mixup with a reservation and clarified things immediately. My best friend and I treated ourselves with this trip as a birthday and graduation present and we will definitely be booking with KimKim again 💙🤍❤ Read more

Valentine planned the perfect trip to France for us. The hotels were modern and clean, the activities were a lot of fun and catered to our instrest. She was also very quick to respond when we thought there was a mixup with a reservation and clarified things immediately. My best friend and I treated ourselves with this trip as a birthday and graduation present and we will definitely be booking with KimKim again 💙🤍❤

Hotel Reviews
Hôtel Lorette - Astotel
Paris

Simply amazing. Clean, comfortable and friendly staff.

Tips for future travelers

Book it.

Authenticity & Character
Location
Close to a lot of cool places
Staff
Cleanliness & Comfort
Yelo Hotel
Nice

Amazing. The breakfast was excellent, the hotel clean and smelled great and the staff very nice and helpful.

Authenticity & Character
Location
Easy to access. Lots of things around
Staff
Activity Reviews
Marais Pastry and Chocolate Tour
Marais Pastry and Chocolate Tour
Paris

Thibault was great! He not only took up around tasting great chocolate and pastries, he also new a lot about the history of France which was very interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Biking Day Trip Through Historic Versailles
Biking Day Trip Through Historic Versailles
France

Amazing. Will def do it again :)

Quality of Experience
Guides, Drivers and Staff
Transport
Uncover the Gastronomic Treasures of Nice
Uncover the Gastronomic Treasures of Nice
Nice

Above all our expectations. Ali knows about food, wine and everything Nice. It was the absolute best experience and even made some great friends.

Quality of Experience
Guides, Drivers and Staff
Transport
Journey into the Heart of the French Riviera: Eze, Monaco & Monte Carlo
Journey into the Heart of the French Riviera: Eze, Monaco & Monte Carlo
France

Ben was the nicest driver and tour guide. The scenery was absolutely breathtaking and he made the whole experience even more fun

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Excursion to Cannes, Antibes & St Paul de Vence
Half-Day Excursion to Cannes, Antibes & St Paul de Vence
France

Great tour, great day.

Quality of Experience
Guides, Drivers and Staff
Transport
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine (Do not use) Julien
Valentine (Do not use)
Valentine (Do not use) Julien
Local specialist in France | Replied on Jun 10, 2022

Bonjour Angela,
Thank you so much for your feedback, your comments are very helpful to keep organizing quality trips for our future travelers!
We hope to see you soon in other regions of France,
Have a great Summer,
Regards,
Valentine

Wonderful trip to Catalonia
Spain | May 1 - May 7, 2022

Nikki
Nikki C.
Dallas, TX | Reviewed on May 28, 2022
Working with James over the past two years (thanks to Covid!) was wonderful! He worked with us to plan a trip for our 8th wedding anniversary to Begur and Barcelona in May 2020, which we ended up postponing for two years, and turned into a 10th wedding anniversary trip! The accommodations he recommended and activities planned were perfect for what we like to do when we travel. We particularly enjoyed our time with Olga in Barcelona - she spoke perfect English, was entertaining and... Read more

Working with James over the past two years (thanks to Covid!) was wonderful! He worked with us to plan a trip for our 8th wedding anniversary to Begur and Barcelona in May 2020, which we ended up postponing for two years, and turned into a 10th wedding anniversary trip! The accommodations he recommended and activities planned were perfect for what we like to do when we travel. We particularly enjoyed our time with Olga in Barcelona - she spoke perfect English, was entertaining and knowledgeable, and was very personable. Thank you, James, for a wonderful trip!

Hotel Reviews
Gallery Hotel
Barcelona

Loves this hotel. Great location and super friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Aiguablava
Begur

We enjoyed this lovely hotel. Beautiful and updated accommodations. We had an issue with the air conditioner not cooling which never was fixed even after asking twice. However the nights were beautiful so we slept with the e sliding door open.

Tips for future travelers

Would be helpful to rent a car if you don’t want to constantly take a taxi

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Jun 01, 2022

Hi Nikki & Tyler!
Thanks so much for your comments and feedback. I'm so pleased that you FINALLY got to take the trip and create some lasting holiday memories! It was a long time in the making but a pleasure from start to finish!!
Un abrazo,
James
James

Our culinary and wine tour of Portugal was ex...
Portugal | May 14 - May 25, 2022

Tyler
Tyler H.
Hawthorne, CA | Reviewed on May 28, 2022
Our culinary and wine tour of Portugal was excellent! Our specialist was always available for communications and everything went very smoothly. This was our second trip with Kimkim and they go above and beyond. It won't be our last! Read more

Our culinary and wine tour of Portugal was excellent! Our specialist was always available for communications and everything went very smoothly. This was our second trip with Kimkim and they go above and beyond. It won't be our last!

Hotel Reviews
Dear Lisbon - Palace Chiado Suites
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Duque de Loule
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Exe Almada Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Wine House Hotel - Quinta da Pacheca
Lamego
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Lagos
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Porto Cooking Class
Private Porto Cooking Class
Porto

This was one of our favourite experiences. Vitor and Andre were great and we had a blast!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wine Experience in the Douro Valley & River Cruise
Wine Experience in the Douro Valley & River Cruise
Douro Valley
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class
Private Cooking Class
Douro Valley
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fado Dinner Experience
Fado Dinner Experience
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rural Gastronomy Experience
Rural Gastronomy Experience
Portugal

The location was nice, but it was 100km from our hotel. The food was minimal and we didn't eat with the local family. Dialogue with them was also minimal. This is one I would have skipped.

Quality of Experience
Food
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Sailing Cruise
Sunset Sailing Cruise
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting & Lunch at a Portuguese Quinta
Wine Tasting & Lunch at a Portuguese Quinta
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Catamaran Trip to Benagil Caves
Catamaran Trip to Benagil Caves
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on May 30, 2022

Hi Tyler, thank you so much for taking the time to write this review! It has been a true pleasure helping you plan your trip and I'm so glad you enjoyed every part of it, it is what our team always strives for :) Warmest and sincerest regards, Marina

George arranged it allVery niceTom was grea...
Germany | May 23 - May 27, 2022

G
George H.
Phoenix, AZ | Reviewed on May 28, 2022

George arranged it all
Very nice
Tom was great on the transfers and side trips

Tell any non German speakers to buy the translation. Booklet for the Passion Play
Available in many shops in Oberammergau
Made the play much better when we had them for the second half

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on May 30, 2022

Hi George, thank you so much for your review, we appreciate it and we hope to see you again travelling with us. Kind regards, Tomaz

Hakim is a professional tour planner. He is ...
Morocco | May 16 - May 26, 2022

Randa
Randa E.
New Rochelle, NY | Reviewed on May 28, 2022
Hakim is a professional tour planner. He is very knowledgeable and took care of the smallest details. He was always checking on us during the trip making sure all is going well.
Our driver, Mohammad is the nicest, most respectable, knowledgeable person. He drove us through very difficult terrains giving us some history about the areas we were crossing and the peoples customs and cultures. He made our trip very enjoyable and we felt safe with him. He is a true gentleman. Our guides,...
Read more

Hakim is a professional tour planner. He is very knowledgeable and took care of the smallest details. He was always checking on us during the trip making sure all is going well.
Our driver, Mohammad is the nicest, most respectable, knowledgeable person. He drove us through very difficult terrains giving us some history about the areas we were crossing and the peoples customs and cultures. He made our trip very enjoyable and we felt safe with him. He is a true gentleman. Our guides, Yousef, Hafid and Yassine were excellent and very knowledgeable. They made us understand a lot about Morocco, urs history and the way of life. Thank you KimKim for assigning such great professionals. It made our trip extremely enjoyable.

Hotel Reviews
Palais Sebban
Marrakech

We loved Palais Sabbane. It is a beautiful hotel/Riad. Our room had a gorgeous terrace overlooking the city. The pool is gorgeous and service is excellent.

Authenticity & Character
Architecture, furniture and the view
Location
Staff
Very responsive and helpful staff
Cleanliness & Comfort
All excellent
Riad Tamdakhte
Ait Ben Haddou

Very nice small inn in the middle of nowhere. The staff was very hospitable and welcoming and took excellent care of us

Tips for future travelers

It was not an interesting place for us and we thought we could have skipped and stayed longer in a more pleasant area with more things to do

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Xaluca Dades
Boumalne

Loved it. The hotels is beautiful. The rooms are gorgeous and the pool area is amazing

Tips for future travelers

Stay longer and enjoy the amenities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orient Desert Camp
Merzouga

Our ride on the camels in the Sahara was amazing. The camp was very nice, however, we weee expecting to be in a true tent, however, it really felt like a regular room in a hotel. We wanted a true experience of the nomads. The camp was great nevertheless. They also had a musical show and the food was good.

Tips for future travelers

No

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on May 30, 2022
Dear Randa,
Thank you so much for taking the time to share with us such a beautiful review.
It is a pleasure to hear that not only you enjoyed the trip itself, but you are also happy with all the services throughout the process such as accommodations, activities, and especially Mohammed, your private driver who always delivers the best of his. Mohammed is full of knowledge, a professional driver, friendly and open-minded guy who never hesitates to help and assist. It's also wonderful to hear...
Read more

Dear Randa,
Thank you so much for taking the time to share with us such a beautiful review.
It is a pleasure to hear that not only you enjoyed the trip itself, but you are also happy with all the services throughout the process such as accommodations, activities, and especially Mohammed, your private driver who always delivers the best of his. Mohammed is full of knowledge, a professional driver, friendly and open-minded guy who never hesitates to help and assist. It's also wonderful to hear all your guides were informative and delivered a great experience! I'm sure you now have a better idea about the history and culture through all the activities you enjoyed during your time in my beautiful country!
In the end, all I would say is that it has been a pleasure to be your local specialist. Feedback and reviews like yours really make me appreciate and love my job even more than I already do.
Greetings to Bassam! Wishing you all the very best!
Hakim

The Perfect Honeymoon in Italy
Italy | May 1 - May 12, 2022

W
Whitney R.
Goodlettsville, TN | Reviewed on May 28, 2022
First I’ll say that Harris is wonderful. From the beginning he worked so well with me and was so patient during the back and forth planning process. He kept in mind our budget but still was able to fit in everything that we requested. Florence was the first city we visited. Our day trip to Sienna and the cooking class were the highlights! The city of Florence was beautiful and historic. Highly recommend seeing if you live history and art. Our accommodations at Hotel Ottantotto were not in... Read more

First I’ll say that Harris is wonderful. From the beginning he worked so well with me and was so patient during the back and forth planning process. He kept in mind our budget but still was able to fit in everything that we requested.

Florence was the first city we visited. Our day trip to Sienna and the cooking class were the highlights! The city of Florence was beautiful and historic. Highly recommend seeing if you live history and art. Our accommodations at Hotel Ottantotto were not in the city center but for us they were in a perfect location. It was within walking distance to all the main attractions of the city but still in a less busy part of town with wonderful restaurants very close by.

Next we went to Naples by train. We had a seamless day of travel planned by Harris. I will say that Naples was our least favorite city we visited; however, our accommodations at the Amadomus Luxury Suites made up for the city not being our favorite. The city is overwhelming with people and vehicles and so dirty but our suite was our own personal retreat! It was nice to just be able to spend time relaxing in a very high tech and plush hotel suite. The view of Mt. Vesuvius from the room was also a nice perk! The highlight from this part of the trip was our day trip to Pompeii and Herculaneum! Highly recommend seeing those sites with a private knowledgeable guide.

The final part of our trip was spent touring the Amalfi Coast. We stayed in Sorrento at an apartment with Marina Piccola 73 and the view from our balcony was stunning. Perfect location! We spent 4 days exploring and relaxing on the coast. Highly recommend this location. For future travelers we would probably recommend skipping Naples and taking a day trip from Sorrento to Pompeii since it is still very close. You have to take a day trip to Capri and see the blue grotto and jumping in the freezing Mediterranean off of the boat on our final day of the trip is a memory we’ll always cherish.

This trip was perfect for us. All of the transitions between cities were seamlessly planned. Our accommodations were all great for the locations we were in. There were plenty of great recommendations for places to visit and eat in our detailed trip plan for each city. And the Kimkim team was super responsive during our trip when we had questions and needed help. We cannot recommend planning your vacation through this site enough and if you get the chance to work with Harris you won’t be disappointed!

Hotel Reviews
Ottantotto Hotel Florence
Florence

Our only complaint from this hotel is that the air conditioner didn’t work. We were able to sleep with the windows open but otherwise it would have been a miserable hot 4 nights sleep. The location was perfect for us and the room was nice and clean.

Authenticity & Character
Location
It was away from the busy city center. Great restaurants within a 5 minute walk. Still close enough to walk to the sites in Florence.
Staff
Cleanliness & Comfort
AC had not been service for the season yet. Very hot and stuffy in our room.
Amadomus Luxury Suites Naples
Naples

This hotel is so plush. Very modern and high tech. We spent several hours watching Netflix from the bathtub on a mirror TV in the bathroom. Our view included Mt. Vesuvius.

Tips for future travelers

Do it!

Authenticity & Character
Very modern.
Location
Easy to walk to the touristy streets.
Staff
Cleanliness & Comfort
Marina Piccola 73
Sorrento

We stayed in the apartment with this hotel. While the room wasn’t the newest and most updated we stayed in, it was clean and the view was amazing. We also appreciated having a washing machine during the final days of our 12 day vacation. Perfect location in the middle of the marina.

Authenticity & Character
Location
Staff
They were so helpful! They even helped coordinate with Kimkim a nurse coming to the hotel to perform a Covid test for us to travel back to the US the day before our departure.
Cleanliness & Comfort
Activity Reviews
Chianti Wine & Olive Oil Tour from Florence
Chianti Wine & Olive Oil Tour from Florence
Florence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tuscan Cooking Class
Tuscan Cooking Class
Florence

This was a good experience; however if given the funds, opportunity and time to do again I would choose a different type of experience. This was in a cooking school so the charm of taking a cooking class in Tuscany was missing. We chose this due to our budget and Harris worked with us extensively to pick the perfect menu and stay within our budget.

Quality of Experience
Food
Guides, Drivers and Staff
Pompeii and Herculaneum Tour
Pompeii and Herculaneum Tour
Italy

We had a private tour which I highly recommend. He was able to take us to places that weren’t overly populated within Pompeii and he was very knowledgeable about both cities we visited.

Quality of Experience
Guides, Drivers and Staff
Giuseppe was a wonderful guide for the day.
Transport
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Sorrento

This was our favorite day of the trip. We loved the boat ride and being able to swim from the boat! The atmosphere was perfect from the views, to the music on board, to the free flowing Prosecco!

Quality of Experience
Guides, Drivers and Staff
Transport
We walked out of our building and could see the spot where we boarded our boat in the marina.
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Jun 12, 2022

Dear Whitney,

First of all I want to thank you for all of your kind words. As a team, we are trying our best to give a smoothless experience to all of our travelers. It was really nice working with you and I hope that in the future we are going to work againt together and organize another beautiful experience in other parts of Italy or in Greece.

I wish you all the best!

Kind regards,
Harris

Southern Croatia/Dalmatia
Croatia | May 22 - May 27, 2022

Judy
Judy T.
Saint George, UT | Reviewed on May 28, 2022

Robi was an excellent guide and driver. He took us places we never would have found on our own. We had delightful visits to wineries, including some small off the beaten path ones. Those interactions with the owners and wine makers were interesting, informative and inspiring. The lovely village of Ston turned out to be a hidden gem that brought us close to the culture of Croatia. Thanks for a memorable trip.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on May 28, 2022

Hi Judy,

thank you very much for your review!
I am always happy to hear travelers are happy!

It was a pleasure hosting you in Croatia!

Many regards to all of you!

Best

Robi

Wonderful tour of Italy.
Italy | May 7 - May 20, 2022

D
Dave D.
Seattle, WA | Reviewed on May 27, 2022
We had a wonderful tour of Italy. From the start Fabio was responsive, informative, and easy to work with. He helped plan an itinerary that allowed us to visit multiple destinations without feeling like we were rushing from one place to another. He also helped arrange tours and activities for all the members of our party from our youngest (10), to our two teenagers (14), and my wife and I. There was something for everyone and enough time left over for us to do some exploring on our own. ... Read more

We had a wonderful tour of Italy. From the start Fabio was responsive, informative, and easy to work with. He helped plan an itinerary that allowed us to visit multiple destinations without feeling like we were rushing from one place to another. He also helped arrange tours and activities for all the members of our party from our youngest (10), to our two teenagers (14), and my wife and I. There was something for everyone and enough time left over for us to do some exploring on our own. Our concierge, Barbara, and local guides were all top notch (professional, informative, and fun). Overall a wonderful experience, with great memories.

Hotel Review
Bonvecchiati Palace
Venice

This was our first hotel in our first stop on a four city tour. The hotel was clean and quiet, the staff was friendly and attentive, and the breakfast was one of our favorites on the trip. And the location was super convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Jun 15, 2022

Ciao Dave,
On behalf of everyone, I wanted to thank you for this fantastic review and for having traveled with us. We are very happy our services met your expectations, especially the service of the Concierge who is a great plus and also that you liked our activities and tours. We look forward to welcoming you again to our country to discover some new fascinating areas in the future All the best, Fabio

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.