Kimkim Trip Reviews

4.8
Based on 18,747 ratings
Read 18,747 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Well-planned trip with knowledgeable and fun guide
Ecuador | May 10 - May 23, 2022

R
Rebecca K.
Philadelphia, PA | Reviewed on Dec 13, 2022
Everything about this trip was wonderful! Mathias helped us plan the agenda to suit our needs and was very responsive to all of our questions. Sebastian was a knowledgeable and fun guide who introduced us to his country. Every day was full of fun and interesting activities catered to us. They even helped us plan two different tracks of activities in a day - some for those of us who preferred a more active day and others for those of us who didn't. Highly recommend! Read more

Everything about this trip was wonderful! Mathias helped us plan the agenda to suit our needs and was very responsive to all of our questions. Sebastian was a knowledgeable and fun guide who introduced us to his country. Every day was full of fun and interesting activities catered to us. They even helped us plan two different tracks of activities in a day - some for those of us who preferred a more active day and others for those of us who didn't. Highly recommend!

Activity Review
Cooking Class
Cooking Class
Quito

A fun cooking class that met our dietary needs and gave us some fun ideas for things to cook at home!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Jan 06, 2023

Hi Rebecca,

thanks for your nice feedback on your tour across Ecuador with us! I'm glad that you and your fiancee were able to join your parents on this trip, and that we could make this a memorable trip for all of you, with activities adapted to everyone's taste.

See you soon in Ecuador for exploring the many other unique places this country has in store!

All the best,
Mathias & the Authentic Ecuador team

WOW is all I can say about this trip. I went ...
Guatemala | Nov 2 - Nov 12, 2022

D
Deanna F.
American Canyon, CA | Reviewed on Dec 13, 2022
WOW is all I can say about this trip. I went to Guatemala for 12 days and booked my trip with Eduardo. We wanted a combination of thrill and sight seeing, and they did not disappoint. We rode mountain bikes, saw the volcano on horse back, and did a 30 foot jump into Lake Attilan. The ATV ride and ziplining we also great. Staying in Tikal jungle and after a day of looking at the rings, we went night hiking looking for jaguars. Our Guide Willy was fantastic. Everyone was so kind and helpful.... Read more

WOW is all I can say about this trip. I went to Guatemala for 12 days and booked my trip with Eduardo. We wanted a combination of thrill and sight seeing, and they did not disappoint. We rode mountain bikes, saw the volcano on horse back, and did a 30 foot jump into Lake Attilan. The ATV ride and ziplining we also great. Staying in Tikal jungle and after a day of looking at the rings, we went night hiking looking for jaguars. Our Guide Willy was fantastic. Everyone was so kind and helpful. The accommodations were beyond my expectations with gorgeous boutique type hotels. We worked closely with Eduardo to plan the perfect holiday. Thank you Kim Kim for the best trip ever.

Hotel Reviews
Hotel Barcelo
Guatemala City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jungle Lodge Tikal
Peten
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Convento Boutique Hotel
Antigua Guatemala
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Atitlán
Panajachel

O.m.g. the views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Encantada
ANTIGUA
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Tikal National Park
Explore Tikal National Park
San Ignacio
Quality of Experience
Oki
Guides, Drivers and Staff
Transport
Visit the Iximché Maya Ruins
Visit the Iximché Maya Ruins
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Mountain Biking at Lake Atitlán
Mountain Biking at Lake Atitlán
Guatemala
Quality of Experience
PLO
Food
Guides, Drivers and Staff
Transport
Day Trip to Earth Lodge & Nature Hike
Day Trip to Earth Lodge & Nature Hike
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Hike to Pacaya Volcano
Day Hike to Pacaya Volcano
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Zipline Tour at Santo Domingo del Cerro
Zipline Tour at Santo Domingo del Cerro
Antigua
Quality of Experience
Lol
Guides, Drivers and Staff
Transport
Antigua Walking Tour
Antigua Walking Tour
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Dec 23, 2022

It was a pleasure to meet you and your family. I hope your Daughter is happy, specially that she has enjoyed buying his wedding dress in Guatemala.
Cheers,
Eduardo

Amazing Cuyabeno experience!
Ecuador | Nov 28 - Dec 1, 2022

Joey
Joey D.
San Jose, CA | Reviewed on Dec 13, 2022
What a team!
I first had multiple conversations with Daniel, and then Alvaro and Daniela came on board to help me!
I made their life pretty hard with my many changes of plans, but they kept their professionalism with me and continued helping me till the last minute.
Everything was super nicely organized, they chose the best lodge for me in Cuyabeno and had it all planned out from start to finish!
I would recommend Kimkim to everyone who comes to Ecuador and will definitely talk about my...
Read more

What a team!
I first had multiple conversations with Daniel, and then Alvaro and Daniela came on board to help me!
I made their life pretty hard with my many changes of plans, but they kept their professionalism with me and continued helping me till the last minute.
Everything was super nicely organized, they chose the best lodge for me in Cuyabeno and had it all planned out from start to finish!
I would recommend Kimkim to everyone who comes to Ecuador and will definitely talk about my experience for many years to come, hoping to renew the experience soon!!
Warm warm thank you for Daniela who has done amazing job with me. Up to coming on Sunday to the office to take care of my luggage ❤️❤️❤️

Hotel Review
Nicky Amazon Lodge
Cuyabeno Wildlife Reserve

Best guides. Best food I’ve had in all Ecuador! I even asked the Chef Fredi to make a book! I’d buy it in a heartbeat! Best shower I’ve had comparing to other hostels in Quito! You’d think hot water or water pressure would be an issue, oh no! It was perfect!! Activities are amazing, vibe is awesome, people are friends for life now! I can’t believe this place exist!

Authenticity & Character
The non modern word touch, you feel the experience
Location
Everything!!!!
Staff
Carlos, Fredi, Rom and Evi!!
Cleanliness & Comfort
It’s clean! Thanks to Carlos!
Activity Reviews
Adventure in the Amazon
Adventure in the Amazon
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Indigenous Community, Laguna Grande, & Igapó
Indigenous Community, Laguna Grande, & Igapó
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to the Jungle! Entering Cuyabeno Wildlife Reserve
Welcome to the Jungle! Entering Cuyabeno Wildlife Reserve
Cuyabeno Wildlife Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Dec 13, 2022

Hola Joey!

It was so much fun to work together on creating the perfect journey to Cuyabeno Wildlife Reserve. Everyone on my team is so happy that you enjoyed your time and left Ecuador with everlasting memories.

Warm hugs!
Alvaro

Amazing trip in Morocco
Morocco | Nov 28 - Dec 6, 2022

Zhou
Zhou Z.
Singapore | Reviewed on Dec 13, 2022
We had an amazing trip in Morocco. Many thanks to Abdel for his detailed itinerary plan and recommendations on many things such as transportation and restaurants. His reply was always prompt. The booking manager Said was very helpful as well. We suppose to have mountain hiking in Imlil Valley, however when he learnt that I had a knee problem, Said changed the trip to mule riding instead for us, which is also fun and memorable. And when our flight from Fes to Marrakech was rescheduled to a... Read more

We had an amazing trip in Morocco. Many thanks to Abdel for his detailed itinerary plan and recommendations on many things such as transportation and restaurants. His reply was always prompt. The booking manager Said was very helpful as well. We suppose to have mountain hiking in Imlil Valley, however when he learnt that I had a knee problem, Said changed the trip to mule riding instead for us, which is also fun and memorable. And when our flight from Fes to Marrakech was rescheduled to a later time, he arranged a wonderful Hammam spa experience. Our driver Ilyas and Samir are great too, they made our journey so pleasant and safe. It is a nice experience to use kimkim and we are blessed to be reached by Abdel and his team, who are very professional. I highly recommend kimkim and Abdel to those who would like to explore Morocco in a holistic way.

Hotel Reviews
Inara Desert Camp
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah du Toubkal
lmlil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Selman Marrakech
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Fès - Relais & Châteaux
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Casablanca Hotel
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Imlil to Agafay Desert - Desert glamping & Camel ride experience
Imlil to Agafay Desert - Desert glamping & Camel ride experience
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Marrakech to Imlil
Private Transfer from Marrakech to Imlil
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Majorelle Gardens
Visit Majorelle Gardens
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Hammam & Spa Experience Marrakech
Hammam & Spa Experience Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Casablanca to Tangier by train and Tangier to Chefchaouen
Casablanca to Tangier by train and Tangier to Chefchaouen
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Catch a breath of fresh air near the ocean
Catch a breath of fresh air near the ocean
Casablanca
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Dec 29, 2022

Hi Zhou,

Happy customers make us happy so this is fantastic to read!!

We are so thankful that you shared your experience with our service and gave us such a great review. Glad to hear that we designed a wonderful trip for you and have memorable moments in our beautiful country. We pride ourselves on the professional service we provide, and we will make sure to keep satisfying our guests to the fullest. Such valuable feedback helps us to continue improving on the aspects that matter most to our guests.

Thanks again and I hope to have you again in Morocco.

Best,
Abdel

Trip to Leh November 2022
India | Nov 7 - Nov 11, 2022

W
Will S.
Arlington, MA | Reviewed on Dec 13, 2022
My girlfriend and I had a fantastic time on our guided tour in Leh and Ladakh in November 2022. The scenery there was breathtaking (literally - it's very high!), and all the monasteries and temples we saw were very interesting to see and learn about. We had an extremely knowledgeable guide with us the whole time, and a driver who navigated the city of Leh and the surrounding area with impressive ease. The guide knew all about everywhere we went and was really helpful in sharing his own... Read more

My girlfriend and I had a fantastic time on our guided tour in Leh and Ladakh in November 2022. The scenery there was breathtaking (literally - it's very high!), and all the monasteries and temples we saw were very interesting to see and learn about. We had an extremely knowledgeable guide with us the whole time, and a driver who navigated the city of Leh and the surrounding area with impressive ease. The guide knew all about everywhere we went and was really helpful in sharing his own experiences growing up in the region and practicing Buddhism - it all made for what felt like a very personal welcome into the area and culture.

I unfortunately got sick from some sort of food poisoning, which forced us to miss the trip to Nubra Valley, but I was impressed with the agility of Ravi, my tour guide, and the whole Active India team to adjust the itinerary on the fly while making sure I had the help I needed while I was sick. I would recommend working with this team and our particular tour guide and driver for sure.

Hotel Review
Hotel Singge Palace
Ladakh

The Singge Palace was a great place to make our home base for our time in Leh.

Authenticity & Character
Location
5 minute walk to the main markets and shops in the town.
Staff
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Dec 19, 2022

Dear Will,
We are pleased to know that your holiday experience with us was fantastic despite you falling sick during the tour. Many thanks for your appreciation of our guides , drivers and accommodation we had booked for you and your girlfriend.

I know first couple of days have not been so easy for you due to health issue, however, your positive attitude and our little effort made rest of your experience memorable. Your kind words are greatly appreciated.
We look forward to welcome you again for your next holiday to India,
Kind Regards,

Ravi

Our trip to Costa Rica was an incredible expe...
Costa Rica | Dec 3 - Dec 10, 2022

E
elicia k.
Levittown, NY | Reviewed on Dec 13, 2022
Our trip to Costa Rica was an incredible experience! This was the first time we had booked a trip with KimKim and Olman was exceptionally wonderful to work with in planning all of our excursions to create the best vacation. All of our tour guides ,including Franklin on our volcano hike and Bryan on our safari rafting trip, were friendly, courteous and very knowledgeable. Overall, I would highly recommend KimKim to anyone planning a vacation to Costa Rica. Read more

Our trip to Costa Rica was an incredible experience! This was the first time we had booked a trip with KimKim and Olman was exceptionally wonderful to work with in planning all of our excursions to create the best vacation. All of our tour guides ,including Franklin on our volcano hike and Bryan on our safari rafting trip, were friendly, courteous and very knowledgeable. Overall, I would highly recommend KimKim to anyone planning a vacation to Costa Rica.

Hotel Review
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna

Superb service from all staff in this beautiful resort!! The Royal Corin really treats all of their guests like royalty! The rooms are beautiful with wonderful balcony views of the property with every amenity you could ask for. We were very impressed with the way all of the staff went out of their way to make you feel special and assist in any way possible. Jillyan and David were wonderful!!

Authenticity & Character
Location
central location for all of our excursions in Arenal
Staff
All staff were exceptional in their service and friendly attitudes
Cleanliness & Comfort
property and rooms all very clean and well maintained
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 13, 2022

Hello Elicia,

Thanks for your excellent review.
I am so happy to read your family had a great time in Costa Rica and a unique experience working with us.

I hope you will visit us again to continue exploring this paradisaical destination.

Pura Vida,
Olman

A memorable visit to Chile's Araucanía region
Chile | Dec 5 - Dec 10, 2022

Antonio
Antonio R.
Seattle, WA | Reviewed on Dec 13, 2022
We had a truly memorable experience in Chile thanks to Lorena Huidobro, from Turismo Milodon, our kimkim-appointed tour company. Lorena arranged for us a wonderful five-day, outdoor-oriented visit to La Araucanía region of the country, centered around the small town of Pucón, at the foot of the majestic Villarrica volcano and next to the lake of the same name. Led by expert tour guides from locally-based Rehue Expediciones (Ermin and Ricardo), we hiked Conguillío and Huerquehue National... Read more

We had a truly memorable experience in Chile thanks to Lorena Huidobro, from Turismo Milodon, our kimkim-appointed tour company. Lorena arranged for us a wonderful five-day, outdoor-oriented visit to La Araucanía region of the country, centered around the small town of Pucón, at the foot of the majestic Villarrica volcano and next to the lake of the same name. Led by expert tour guides from locally-based Rehue Expediciones (Ermin and Ricardo), we hiked Conguillío and Huerquehue National Parks and some of the Lagos Andinos, all areas of stunningly unique beauty. Lorena also arranged for us stays at two top-notch accomodations: Antumalal Hotel and Rakau Lodge --the latter we would especially highly recommend to any visitors to the area. Lorena's expert advice and attention to detail truly paid off. We also appreciated Turismo Milodon's follow-up while we were in-country. And last but not least, while we were in Santiago, Lorena was able to arrange for us on very short notice a great private day trip to Valparaíso and Viña del Mar, knowledgeably led by Hernán and driver Gabriel. Thank you, Lorena!

Hotel Reviews
Hotel Antumalal
Pucon

Very classy, comfortable hotel with a great spa facility and excellent cuisine. Very attentive service. The views of Lake Villarrica from the rooms and restaurant were magnificent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rakau Lodge
Pucón

Newer establishment on a secluded, wooded area next to a river. Small and intimate, with very attentive service. Outstanding cuisine. Very highly recommend it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 17, 2022

Dear Antonio and Becky,
I am so happy to hear all went well despite the scare of the parks strike, not-so-perfect weather, and muddy conditions. You are truly troopers! It is a beautiful area indeed not many explore. I hope you will continue to visit amazing places all around the world.
Wishing you both nothing but the best,
Lorena

Thank you Jason for planning such a wonderful...
Chile | Nov 30 - Dec 10, 2022

Alane
Alane F.
Lee, MA | Reviewed on Dec 13, 2022
Thank you Jason for planning such a wonderful trip for Jim and me. All your arrangements worked out perfectly, from pick up at the airport in Santiago to our departure on the last day from Puerto Natales. Felipe, our guide in Santiago, was amazing. He had such a thorough grasp of Santiago’s history, the people and the politics. We learned so much from him as we toured the city. Lunch at Boscanariz was a delicious surprise and gave us an education in Chilean wines. The Atacama Desert was... Read more

Thank you Jason for planning such a wonderful trip for Jim and me. All your arrangements worked out perfectly, from pick up at the airport in Santiago to our departure on the last day from Puerto Natales. Felipe, our guide in Santiago, was amazing. He had such a thorough grasp of Santiago’s history, the people and the politics. We learned so much from him as we toured the city. Lunch at Boscanariz was a delicious surprise and gave us an education in Chilean wines. The Atacama Desert was another highlight of our trip. The salt dunes, geysers and lunar vistas were amazing. All of our guides were so knowledgeable and engaging. We liked staying close to town at Noi Casa Atacama and being able to walk into town whenever we wanted. The staff at the hotel was great and the pool and spa were perfect for relaxing after long touring days. And of course staying at Explora Patagonia in Torres del Plaines with its incredible views and vistas was thrilling. The hikes, guides, food, spa, and staff, all surpassed our expectations. We were so impressed with the passion, enthusiasm and love the staff have for Patagonia and Chile. By the end of our trip, we shared that love.

Hotel Review
The Ritz-Carlton, Santiago
Santiago

We were a little disappointed with the Ritz Carlton, given the excellent reputation the hotel chain has. Our room was spacious and bright. However, the amenities were not on par with a 5 star hotel. They were skimpy and unimpressive and inadequate for two people staying in the room. The staff was friendly and nice, although most did not speak English, including the doorman, who did not open the door or greet guests as they entered the hotel.

Authenticity & Character
Location
Staff
Staff working in the lobby need a lesson in welcoming guests and being more helpful to guests.
Cleanliness & Comfort
Local specialist: J K
J
J K
Local specialist in Peru | Replied on Dec 13, 2022

Hi Alane and Jim,
It was a pleasure to work in the creation and delivery of your great adventure in Chile. We hope to welcome you back soon.
Regards,
Jason.

I can’t say enough wonderful things about our...
Portugal | Nov 28 - Dec 6, 2022

J
Jill H.
Los Angeles, CA | Reviewed on Dec 13, 2022
I can’t say enough wonderful things about our experience with KimKim and Pedro at Across Portugal. Thank you Kim Kim for connecting us with Pedro and his team. They understood immediately what kinds of experiences we wanted and were easy to communicate with and responsive- both in advance and while on the trip. My brother and I planned this trip with our mother to celebrate her birthday and It exceeded all our expectations. Each tour guide was better than the next, drivers were prompt... Read more

I can’t say enough wonderful things about our experience with KimKim and Pedro at Across Portugal. Thank you Kim Kim for connecting us with Pedro and his team. They understood immediately what kinds of experiences we wanted and were easy to communicate with and responsive- both in advance and while on the trip. My brother and I planned this trip with our mother to celebrate her birthday and It exceeded all our expectations. Each tour guide was better than the next, drivers were prompt and lovely, and Fado and all food was delicious. Thank you. I’m sure to use Kim Kim for our next experience.

Activity Reviews
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Such a fabulous guide. Such a gorgeous city.

Quality of Experience
The
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

It rained but that is not anyone’s fault but Mother Nature.

The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon
Quality of Experience
Knowledgeable, prompt and easy
Food
Guides, Drivers and Staff
Personable, knowledgeable
Transport
Clean, spacious, prompt
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Dec 13, 2022

Hello Jill,
I am super happy to receive your feedback and to know that you really enjoyed your time in Portugal!
Thank you once again for trusting Kim Kim and Across Portugal!
Your friend in Portugal - Pedro & Across Portugal Team

Magnificent trip!
Morocco | Nov 28 - Dec 6, 2022

G
glenn t.
Santa Paula, CA | Reviewed on Dec 13, 2022
My hubby wanted to go to Marrakesh for his big birthday. So I was looking for a way to get started on planning our trip, and came by KimKim and read the reviews. I looked up Morocco and found Yasssine. I contacted him, and within 24 hours he responded. He asked me about our interests and what I wanted to accomplish, and between our wishlist and Yassines’s knowledge and expertise, we began to plan our trip. The feedback was easy and progress was måde quickly. Yassine offered up suggestions and... Read more

My hubby wanted to go to Marrakesh for his big birthday. So I was looking for a way to get started on planning our trip, and came by KimKim and read the reviews. I looked up Morocco and found Yasssine. I contacted him, and within 24 hours he responded. He asked me about our interests and what I wanted to accomplish, and between our wishlist and Yassines’s knowledge and expertise, we began to plan our trip. The feedback was easy and progress was måde quickly. Yassine offered up suggestions and within 10 days or 9 day trip to Morocco was planned. Hamsa, our driver, who was with us the whole trip, from when we arrived at the airport until he took us back for our departure, was absolutely great. He speaks English, is polite, attentive, available and ready to make suggestions. We enjoyed his company and he drove like a pro - confident and calm. We felt safe and in great hands. Hammadi, our guide for our first full day, gave us the lay of the land, spoke English very well and was very pleasant to work with. After two nights in Marakesh, we started our three night road trip, to the Atlas Mountains, the Sahara and the Gorges in the south. It was a magnificent road trip.
The whole trip went of without a single glitch, every detail was met as expected and Yassine was available through their site if I had any questions or concerns. The team even had a bottle of sparking wine waiting for us at the hotel on my hubby’s birthday and Hammadi brought sweets and flowers. Very thoughtful and kind. Morocco is a magnificent country, so much to see. Beautiful with kind people and delicious food. We are looking forward to visiting again.

Hotel Reviews
Sofitel Marrakech Palais Imperial
Marrakech

Large chain hotel in great location and with great amenities. Good room, excellent breakfast and well decorated with a great pool and garden area.

Authenticity & Character
Location
Very central to everything, but some noise.
Staff
Check in was slow and messy. Servers and bartenders were excellent.
Cleanliness & Comfort
Very comfortable and clean. (Although it’s time to change the carpets in the rooms).
Auberge Chez Pierre
Boumalne Dades

A 5 retreat in the middle of the gorges. Beautifully decorated, amazing views, friendly polite and attentive staff. A retreat we wished we could have spent a few days at. The setting, hotel and food were fantastic.

Authenticity & Character
Everything so well done, down to the smallest detail.
Location
Beautifully situated.
Staff
Polite, caring and professional.
Cleanliness & Comfort
Super comfortable and very clean.
Luxury Camp Chebbi
Merzouga

Like a mirage - the camp appears out of nowhere and is absolutely beautiful. Glamping at its best.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Isfoula
Ait Ben Haddou

Basic hotel. Bathroom was not as clean, found a hair in the shower from previous guest. Room was quiet.

Authenticity & Character
Location
Felt like we were in the middle of nowhere.
Staff
Polite but not really interested.
Cleanliness & Comfort
Bathroom not clean.
72 Riad Living
Marrakech

Beautifully decorated, quiet, delicious food and very kind and attentive staff. Great location.

Authenticity & Character
Location
Close to everything.
Staff
Cleanliness & Comfort
Very clean and very comfortable bed.
Activity Reviews
Overnight in the Sahara Desert with Sunset Camel Ride
Overnight in the Sahara Desert with Sunset Camel Ride
Morocco

A fantastic experience, to ride into the Sahara for 90 minutes on a camel and arrive to camp after the sun has gone down. Not to be missed. We would spend at least two nights next time.

Quality of Experience
Food
It was good food.
Guides, Drivers and Staff
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

It was good to get the lay of the city and the Medina - helped us feel more confident on our own. (

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Dec 21, 2022

Thank you so much for your review and I'm so happy to hear that you had a fantastic time in Morocco. I really enjoyed working with you on planning your trip. Hamza is indeed a great driver with a great personality, I'm so happy that you enjoyed exploring the country with him and that he was very accommodating and helpful throughout your trip. Thank you again for your trusting us to plan this trip for you and your hubby :)

Ecuador and the galapagos islands
Ecuador | Nov 25 - Dec 8, 2022

S
Stephen W.
Canada | Reviewed on Dec 12, 2022
Our trip to ecuador and the galapagos islands was incredible. Our planner Juan allowed customization of the trip to be easy and well communicate. Our flight to ecuador got canceled and rescheduled for the next day, after contacting Juan about this he ensured me that the driver will be there at the new time and our first day activities would be rescheduled throughout or 14 day trip so we wouldn't miss anything 👌 Highly recommend kimkim, was our first time and we will be using them again... Read more

Our trip to ecuador and the galapagos islands was incredible. Our planner Juan allowed customization of the trip to be easy and well communicate.

Our flight to ecuador got canceled and rescheduled for the next day, after contacting Juan about this he ensured me that the driver will be there at the new time and our first day activities would be rescheduled throughout or 14 day trip so we wouldn't miss anything 👌

Highly recommend kimkim, was our first time and we will be using them again in the new year ! All activities and meals were excellent. Our tour guide Pablo in ecuador and Ricardo in galapagos were amazing and very knowledgeable. Five stars !

Ecuador and galapagos as a trip was truly unbelieve such a diverse vacation, seen and experienced alot !
Thanks again kimkim

Hotel Reviews
Ikala Galapagos
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Quito Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Yacuma First Day
Yacuma First Day
Tena
Quality of Experience
R
Food
Learned and seen so much, enjoyed it all People here are amazing and provide everything you would hope for in the Amazon
Guides, Drivers and Staff
Transport
Local specialist: Juan Orozco
Juan
Juan Orozco
Local specialist in Quito | Replied on Dec 13, 2022

Dear Stephen,

Thank you very much for your great comment, it was really a pleasure to help you, and I am very happy that you enjoyed our beautiful country. We are waiting for you in a next opportunity, enjoy your day very much.

A big hug from UIO!!

Morocco in winter
Morocco | Dec 4 - Dec 11, 2022

Kurt
Kurt R.
Pittsburgh, PA | Reviewed on Dec 12, 2022
When we had decided to travel to Morocco in December, we started doing research and looking for a trip that worked with our schedule. After being unable to find a group tour that worked with our dates, we tried kimkim, which we had not used before.
From our first correspondence with them, we found the website easy to use, the responses prompt, and the willingness and ability to create an itinerary based on what we wanted to see and do incredible. They would offer suggestions ranging from...
Read more

When we had decided to travel to Morocco in December, we started doing research and looking for a trip that worked with our schedule. After being unable to find a group tour that worked with our dates, we tried kimkim, which we had not used before.
From our first correspondence with them, we found the website easy to use, the responses prompt, and the willingness and ability to create an itinerary based on what we wanted to see and do incredible. They would offer suggestions ranging from budget ideas to luxury options, additional activities in the areas we wanted to stop, and plenty of additional info ranging from tipping practices to packing guides.
When we landed in Casablanca, we easily found our guide Soufian at the airport. During our eight days together he was our driver, our guide, and answered questions from cultural history to restaurant recommendations. He was fantastic and I would recommend him to anyone traveling to Morocco.
Our trip To Morocco was well organized. The itinerary was planned well, the communication with the office, and once in country with our guide, was excellent; and all of this was done at a fair price.

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech

Our favorite riad in Morocco! Not because the others were lacking, but because the Elegancia truly lives up to its name. Tucked away in a narrow alley, this luxury accommodation offers everything. The staff were friendly and helpful during our entire stay, the rooms were comfortable and clean, the lobby is welcoming and beautiful, and the rooftop is a fantastic place to relax. I couldn't recommend the Elegancia more to anyone visiting Marrakech.

Authenticity & Character
Gorgeous Moroccan decorations.
Location
Walking distance to the medina and numerous restaurants.
Staff
So friendly and helpful.
Cleanliness & Comfort
Offers every modern amenity you would want.
Hotel Xaluca Dades
Boumalne

In Dades, you are in a fairly isolated area, but this hotel offers everything you need. The restaurant offers grand buffets, there are multiple common rooms, there is a large pool area, and the rooms are modern and comfortable.

Authenticity & Character
Location
Right on the edge of a cliff overlooking the city.
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Fantastic luxury stay in Chefchaouen. Once you enter this ryad, you'll forget that you just stepped in off of a small alley. Everything in here is luxurious and they offer every amenity you would want at a modern hotel.

Authenticity & Character
Location
Positioned just off of the main walking path/street in the old town.
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

The riad is a wonderful escape from the business of the city.

Authenticity & Character
Location
Hard to say, there just didn't seem to be much within walking distance.
Staff
They were friendly and polite, but weren't able to answer many questions.
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

I have stayed in the desert twice before (once in Egypt and once in Jordan), but neither was like our experience at Tiziri. The facilities and service here truly make this a luxury experience. The time here was well organized and the staff were fantastic.

Authenticity & Character
We felt as if we were exposed to a true Berber experience.
Location
The desert. It is wonderful : )
Staff
They were friendly, polite, and accommodating.
Cleanliness & Comfort
Tiziri is much more than a tent in the desert!
Activity Review
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

Unfortunately the mosque was closed, but it was a beautiful sight and I would recommend anyone visiting Casablanca to stop here.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Dec 13, 2022

Hi Kurt,

Thank you for finding the time to share the details of your recent visit.

We are delighted to learn that you found our company to be remarkable and our guest service to be accommodating and friendly. Our team strives to provide a full-value experience for our valued guests, so happy to know that we have delivered this commitment to you.

We wish to serve you again in the future and design another great trip for you in our beautiful country.

Best Wishes,
Ali

Hakim planned a fantastic visit to Morocco! T...
Morocco | Nov 29 - Dec 9, 2022

R
Rachel T.
Chicago, IL | Reviewed on Dec 12, 2022
Hakim planned a fantastic visit to Morocco! The trip was very well planned, and we covered a lot of ground very comfortably, visiting all of the major cities/sights. The driver was wonderful, and we had excellent guides in each of the locations we visited. `We especially enjoyed the Sahara experience, and were pleasantly surprised at how nice the tent was and how good the food was. All of the hotels were lovely. I recommend Hakim very highly, and am so glad that we found kimkim. I will... Read more

Hakim planned a fantastic visit to Morocco! The trip was very well planned, and we covered a lot of ground very comfortably, visiting all of the major cities/sights. The driver was wonderful, and we had excellent guides in each of the locations we visited. `We especially enjoyed the Sahara experience, and were pleasantly surprised at how nice the tent was and how good the food was. All of the hotels were lovely. I recommend Hakim very highly, and am so glad that we found kimkim. I will definitely contact kimkim to help plan future vacations!

Hotel Reviews
La Mamounia
Marrakech

We had extremely high expectations, and the hotel did not disappoint. Excellent location, and beautiful throughout with a lovely garden and very nice spa. Wonderful breakfast buffet. Stunning bar with live entertainment.The only negative was the exceedingly expensive restaurants. We enjoyed dinner in the Asian restaurant one night and my daughter ordered a very costly sea bass dish, which did not include anything with it. She ordered a side of white rice which cost $14US.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga

Exceptionally comfortable accommodations and delicious food. A terrific experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Fès - Relais & Châteaux
Fès

A beautiful hotel, with exceptional service. Our room was spacious, with a welcome fruit and pastry treat upon arrival. The restaurant had a great buffet breakfast including dishes prepared to order, and we enjoyed a room service dinner which was well prepared and arrived quickly.

Authenticity & Character
beautiful marble interior
Location
Staff
Cleanliness & Comfort
Activity Review
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 23, 2022
Dear Anu, Thank you so much for taking the time to leave such wonderful and valuable feedback! It has been a real pleasure to work with you offering you such a beautiful trip. I am very happy to hear that you and Rachel had a great holiday. I wish you had more than a longer vacation so you can enjoy the other side of Morocco. But, I'm totally confident this is not the first and last experience. I'll be glad to work with you again in the future and offer you a unique and better... Read more

Dear Anu,

Thank you so much for taking the time to leave such wonderful and valuable feedback!

It has been a real pleasure to work with you offering you such a beautiful trip. I am very happy to hear that you and Rachel had a great holiday. I wish you had more than a longer vacation so you can enjoy the other side of Morocco. But, I'm totally confident this is not the first and last experience. I'll be glad to work with you again in the future and offer you a unique and better experience!

I also appreciate all the valuable remarks and comments regarding each of the accommodations that I included in your trip. They'll be extremely very happy to read your valuable words!

Wishing you all the very best,
Hakim

Kimkim is awesome! I have discovered a treasure- thanks to my world traveling son!
Italy | Nov 27 - Dec 6, 2022

Beth
Beth R.
Atlanta, GA | Reviewed on Dec 12, 2022
I personally had never used Kimkim, but my son Keith convinced me I need to and actually handled the majority of the online messaging for me.
Having said that, my personal interaction with the Kimkim travel professionals blew me away in a good way: SO accommodating, SO communicative, So knowledgeable! Wow.
My memory is legitimately poor after brain surgery in terms of remembering names, but I’m going to at least tell you what services I’m referencing. Our main guide there who met... Read more

I personally had never used Kimkim, but my son Keith convinced me I need to and actually handled the majority of the online messaging for me.
Having said that, my personal interaction with the Kimkim travel professionals blew me away in a good way: SO accommodating, SO communicative, So knowledgeable! Wow.

My memory is legitimately poor after brain surgery in terms of remembering names, but I’m going to at least tell you what services I’m referencing. Our main guide there who met me in Naples, handled detains there, and throughout the 10 days in Italy checked in with me at least once a day was AWESOME. The assistant/guide who worked with me multiple days in Florence and was kind enough to accommodate some extra excursions I wanted to go on including the purchase of an Italian pocketbook was AWESOME. And our guide/ driver for much of the end of the trip was beyond helpful and incredibly knowledgeable of so much about Italy/ every time I had a special need or asked for an accommodation, she made it happen for me. LOVE that girl!!
I wish I could remember names; every driver and guide were so amazingly knowledgeable of their area and so helpful in accommodating us. I’ll never hesitate to use Kimkim again…

Hotel Review
Bonvecchiati Palace
Venice

Accommodations were beautiful and their breakfast was my favorite! Got spoiled! It was quite surprising to learn that 2 beds meant 2 twin beds pushed together, but that’s apparently a common thing since it happened at all 3 hotels. We managed! Also surprised that what I call a “washcloth” was not part of the towel package! Sorry for all the wet hand towels which were the smallest available! Room service was VERY helpful and punctual when we needed extra services. Was definitely pleased with accommodations and hotels!

Authenticity & Character
Location
Answer is really the same as noted below. One extra note: front desk support when my husband and then I became I’ll was very professional and greatly appreciated. Accommodations were beautiful and their breakfast was my favorite! Got spoiled! It was quite surprising to learn that 2 beds meant 2 twin beds pushed together, but that’s apparently a common thing since it happened at all 3 hotels. We managed! Also surprised that what I call a “washcloth” was not part of the towel package! Sorry for all the wet hand towels which were the smallest available! Room service was VERY helpful and punctual when we needed extra services. Was definitely pleased with accommodations and hotels
Staff
Already answered
Cleanliness & Comfort
Already answered
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Dec 13, 2022

Thanks, Beth...
really sweet of you!
I am glad that you enjoyed Italy and you had a lovely time in my country.
Hope in the near future to help you again...
ciao vale

Egypt 2022
Egypt | Dec 2 - Dec 11, 2022

B
Bree m.
Wilton, CT | Reviewed on Dec 12, 2022
Ibrahim and Amr were great when planning the trip. Responsive (considering the time change) and very active while we were in Egypt if we had any questions. We had a 10 day experience between Cairo, Aswan, Edfu, Luxor, and Hurghada. All of our transportation was timely, the transition between each city was flawless, and the package was well planned. We were greeted at each destination with a contact, and hand delivered to a new guide in each city. Egypt itself was beautiful and I would suggest... Read more

Ibrahim and Amr were great when planning the trip. Responsive (considering the time change) and very active while we were in Egypt if we had any questions. We had a 10 day experience between Cairo, Aswan, Edfu, Luxor, and Hurghada. All of our transportation was timely, the transition between each city was flawless, and the package was well planned. We were greeted at each destination with a contact, and hand delivered to a new guide in each city. Egypt itself was beautiful and I would suggest everyone go visit and see the remarkable sites.

With this being said, here are a few things to know before going. The tipping was extremely aggressive. We were being told by our guide exactly how much and who we should be tipping….which was everyone and an extreme amount. From the agency, we were never warned or given any type of breakdown as to what the suggested tipping is in Egypt. Other couples we met along our trip were sent typed out paperwork on how much to tip and what was expected. We were given nothing which left us blind to it and made us feel very forced and uncomfortable. For future travelers: when switching your funds to Egyptian pounds I highly suggest getting smaller bills to accommodate for the amount of tipping you will be expected to do.

Itinerary with no times.
Although we were given an itinerary, we were never given exact times (which we have in the past when traveling through KimKim). We were never informed that so many days we would be waking up at 3am. The itinerary mentioned ‘morning, afternoon, or evening’ but should have specified how early these mornings would be so we could have been more prepared for it.

Experiences
We were under the impression that all of our experiences or excursions were paid for before our trip began. On our itinerary where we were given free time and looked forward to relaxing and having time to ourselves. However, we were very forcefully told that we needed to pay for additional experiences. Specifically the Nubian village. After being told numerous times by our guide, we finally agreed to go and visit, but told our guide that we had no interest in buying more things. He told us we would visit a traditional village with no markets, stress or aggression. We should have known better at this point, but after our tour we were pushed into having tea and bread with a local family, plus being tricked into giving everyone money. A relaxing stress free trip to a village we didn’t even want to visit ended up costing us nearly 1,000 Egyptian pounds AND my husband got food poisoning which forced us to cancel the next 2 days of tours due to him being very ill.

At the end of our trip, we told our guide that we didn’t want to go to the Alabaster stone ‘experience’ and his attitude changed. He became unfriendly, and he even had us finish one of our temple tours without him. I don’t know if the guides are getting a cut of the profits during these ‘experiences’, but it certainty felt that way. It’s fair to say that it wasn’t just us, it was other tourists we met along the way mentioned the exact same concerns with their guide and time here.

At the end of the day, we loved visiting Egypt. The sites were beautiful, historical and something we will never forget. As mentioned, Amr and Ibrahim were great to work with, and our guide was nice….until he wasn’t. We have used KimKim in the past, and plan on using again in the future. However, we have definitely learned our lesson on asking very specific questions, making sure everything in our package is actually included, and suggest future travelers to Egypt to do the same so you don’t have the same issues as us.

Hotel Reviews
Jaz Aquamarine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kempinski Nile Hotel
Cairo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Movenpick Aswan
Aswan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Desert Safari at Hurghada
Desert Safari at Hurghada
Hurghada

Cancelled excursion due to husband getting food poisoning

Hurghada
Hurghada
Hurghada
West & East Bank Luxor
West & East Bank Luxor
Luxor
Kom Ombo & Edfou
Kom Ombo & Edfou
Egypt
Visit Abu Simbel temple  & overnight at the hotel
Visit Abu Simbel temple & overnight at the hotel
Egypt
Visit Philae temple & High Dam - Felluca ride
Visit Philae temple & High Dam - Felluca ride
Aswan
Day tour to visit Pyramids& Sphinx and Old Egyptian Museum
Day tour to visit Pyramids& Sphinx and Old Egyptian Museum
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ibrahim Elaref

All of our guides were excellent. Very info...
Vietnam | Dec 2 - Dec 9, 2022

Peggy
Peggy B.
Des Moines, IA | Reviewed on Dec 12, 2022

All of our guides were excellent. Very informative, personable and helpful. Their English was good.

Would definitely use again and would recommend to others

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Dec 12, 2022

Dear Peggy,

Thank you so much for leaving us such a detailed review. We are so happy to hear that you have enjoyed your trip. I will pass your words to our guides. Thank s again for yourchoosing us for this trip to Vietnam! I hope to see you on the next vacation to south-east Asia.

Best regards,
Camellia

The Moroccan Grand Tour
Morocco | Oct 16 - Oct 28, 2022

Ed
Ed R.
Seattle, WA | Reviewed on Dec 12, 2022
I’d wanted to visit the beautiful country of Morocco 🇲🇦 for years, so I decided to work with KimKim to plan and book my trip. I normally plan and book all my trips on my own, but since I wasn’t too familiar with the country (or the languages), and after doing extensive research on tour companies, I chose KimKim to plan my tour. I was very pleased with how the planning of the tour went, thanks to Said, the booking manager. They made the planning process very easy, and even though it was... Read more

I’d wanted to visit the beautiful country of Morocco 🇲🇦 for years, so I decided to work with KimKim to plan and book my trip. I normally plan and book all my trips on my own, but since I wasn’t too familiar with the country (or the languages), and after doing extensive research on tour companies, I chose KimKim to plan my tour.

I was very pleased with how the planning of the tour went, thanks to Said, the booking manager. They made the planning process very easy, and even though it was high-season, still managed to book most of my first-choice hotels and riads. We had ongoing communication regarding places of interest, sites, culture, and activities until Said had designed a perfectly curated tour to my liking.

My driver for the trip, Soufiane, exceeded all expectations. He went above and beyond what I expected, always making sure I was enjoying the trip, and whenever something needed adjusting, he quickly responded. His driving was very good, always a positive attitude and spoke English well…oh, and also has great taste in music! :). During the trip, I decided to skip a city in order to have more time in Marrakech, so Soufiane drove me 10+ hours to make it happen. Moreover, he invited me to his home to have dinner with his amazing family, which was an unforgettable experience. In the beginning he was my driver, but by the end, considered him a dear friend. Did I mention he carried my luggage up 150 steps? When you travel to Morocco, you’ll find the country is quite beautiful, but the genuine hospitality of its people is what I found to be the lasting memory of my journey.

My tour started in Casablanca. The Hassan II mosque is quite impressive and well worth seeing (day and at night), but I wouldn’t recommend staying more than a day or 2. We then essentially made a big clockwise loop which included: Rabat, Chefchaouen (the blue city), Fes, Merzouga, Marrakech, Essaouira and a very fun day trip to Imsouane, then back to Casablanca. I loved it all, but if I had to choose, I’d say Chefchaouen, the camel ride in the Sahara (Merzouga) and Marrakech were my top 3 favorites.

The local guides (for the city tours) were all pretty good. Some spoke English better than others. Notable guides were Latvi (Chefchaouen), Mohammed (Fes), and another Mohammed (food tour in Marrakech).

Hotels / Riads:

Overall, the hotels and riads were nice, but I liked some better than others. The top 3 favorites were Dar Jasmine (Chefchaouen), Riad Nyla Wellness and Spa (Marrakech) and Palais Amani (Fes). Dar Jasmine was special due to it’s location and epic views of Chefchaouen, and the unbelievably clean Nyla with it’s fantastic service, staff and breakfast was definitely a highlight.

Hotel Reviews
Gray Hotel Casablanca
Casablanca

Good location, friendly staff, room was clean and fine, breakfast wasn’t that great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

Nice hotel, seemed a bit dated, nice staff, good location

Authenticity & Character
Typical large hotel
Location
Staff
Cleanliness & Comfort
Riad Nyla And Spa Marrakech
Marrakech

This was truly a great riad-friendly staff, great service and location, and very clean!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

This was not a 4 or 5 Star desert camp. Of all the hotels, I was most disappointed with this one. No hot water for my shower, the power went out during the night. Camel ride was awesome but the desert camp was not.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès

Nice hotel, enjoyed the character and authenticity but the bathroom felt dirty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

Fantastic hotel with epic views but the stairs could be an issue for some.

Authenticity & Character
Location
The views, location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Dec 13, 2022
Hi Ed, Thank you so much for sharing the travel experience you had with our company. We really love to hear that the trip suited you perfectly and you enjoyed all the destinations and activities we designed for you. The team at Original travels always endeavors to go above and beyond to ensure that our guests have memorable moments and experiences in our beautiful kingdom. Morocco is known for its hospitality and generosity and it always opens its doors to guests like you to explore its... Read more

Hi Ed,

Thank you so much for sharing the travel experience you had with our company.

We really love to hear that the trip suited you perfectly and you enjoyed all the destinations and activities we designed for you. The team at Original travels always endeavors to go above and beyond to ensure that our guests have memorable moments and experiences in our beautiful kingdom. Morocco is known for its hospitality and generosity and it always opens its doors to guests like you to explore its scenic beauty and embrace its culture. Your driver Soufiane and all the members of our company will be more than thankful to hear such valuable feedback.

Looking forward to having you again in our gorgeous country.

Best Wishes,
Abdel

Wonderful adventures! Our guide, Karin was so...
Morocco | Dec 6 - Dec 11, 2022

M
Mariellen S.
Ozone, AR | Reviewed on Dec 12, 2022
Wonderful adventures! Our guide, Karin was so knowledgeable and personable! Thoroughly enjoyed every minute of the experience! I loved riding through the desert on a camel and the sunrise there! Read more

Wonderful adventures! Our guide, Karin was so knowledgeable and personable! Thoroughly enjoyed every minute of the experience! I loved riding through the desert on a camel and the sunrise there!

Hotel Review
Palais Sebban
Marrakech

Beautiful and comfortable inside. Amazing and friendly staff! Excellent meals!

Authenticity & Character
Location
Staff
How welcoming they were
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Dec 13, 2022

Hi Mariellen,

Thank you so much for leaving us this 5-Stars review. The Team Original Travelers are so happy to hear those wonderful words from you.
We’re happy to hear that you enjoyed your journey with your driver Karim, he is one of our best drivers. I'm pleased to share your review with him and we all hope to see you again in our beautiful Morocco :).

Best Wishes,
Ali

Linda is the best!!
Ecuador | Nov 25 - Dec 9, 2022

D
Debby D.
Canada | Reviewed on Dec 11, 2022
Linda did an amazing job of planning our trip to Ecuador and the Galapagus Islands.
We had 10 days in Ecuador and everything was perfectly coordinated. Pickup, drop offs, detail of the tours and admissions were all taken care of and detailed out in our itinerary. We had Christian as a guide and Guillermo as a driver and they were exceptional. Christian was extremely knowledgeable of all aspect of Ecuador and was great at giving us details of how long a drive we would have, where to buy...
Read more

Linda did an amazing job of planning our trip to Ecuador and the Galapagus Islands.
We had 10 days in Ecuador and everything was perfectly coordinated. Pickup, drop offs, detail of the tours and admissions were all taken care of and detailed out in our itinerary. We had Christian as a guide and Guillermo as a driver and they were exceptional. Christian was extremely knowledgeable of all aspect of Ecuador and was great at giving us details of how long a drive we would have, where to buy snacks and punctual for all pickups and drop offs.
When we went to the Galapagos for our last 4 days we did not get the same level of detail that we had come to expect after being with Christian. The Galapagos part was still good but we did have to ask for information and weren't always given enough details. ex. Halfway through a 5 km hike we were told there were no bathroom and the length of the hike. We would still highly recommend Linda and Kim KIm for travel to Ecuador. Linda went above and beyond to adjust our itinerary before we left to be exactly what we wanted. She is exceptionally good at her job! If Linda is available to plan your trip she will do an excellent job for your Ecuador travel.

Hotel Reviews
Termas de Papallacta
Papallacta

Amazing hotel with hot springs right on your doorstep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hosteria La Andaluza
Riobamba

Beautiful historical hosteria

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Indio Inn
Otavalo

Nice enough hotel right on the main street. Rooms were very small with no outside window and faced the centre of the hotel. Food was only available for breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Joaquín
Quito

Excellent hotel with great staff. Fransisco was very helpful and friendly.

Authenticity & Character
Location
Staff
Franscisco was exceptional
Cleanliness & Comfort
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Nice enough grounds but the hotel could use a little updating. It seems to be run by the owner and his son. Food was pretty good but with a limited menu.

Authenticity & Character
interesting grounds with lots of animals
Location
far from anything else
Staff
Cleanliness & Comfort
it seems to be in need of some updating and care
La Floresta
Baños

Beautiful hotel in the centre of Banos. Close to lots of restaurants with a nice restuarant.

Authenticity & Character
Location
close to lots of restaurants
Staff
Cleanliness & Comfort
San Jose de Puembo Quito Airport, an Ascend Hotel Collection
Puembo, Quito

Great location, close to airport for early morning flights!

Authenticity & Character
Location
close to airport
Staff
Cleanliness & Comfort
Luxva Hotel Boutique
Guayaquil

Very secure location in a beautiful ex residential building

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Posada del Mar
Santa Cruz

Carlos will go out of his way to make sure your stay is perfect. Great little hotel close to everything.

Authenticity & Character
Nice balcony with a sea view
Location
Close to restaurants
Staff
Carlos is exceptional
Cleanliness & Comfort
Activity Reviews
Hot Springs of Papallacta
Hot Springs of Papallacta
Ecuador

Perfect end to our day! Great hotel with hotsprings right outside your bedroom door.

Quality of Experience
Guides, Drivers and Staff
Transport
Quito Cooking Class
Quito Cooking Class
Ecuador

Awesome cooking class. Great food and it was a fun thing to do on our first day in Ecuador!

Quality of Experience
Guides, Drivers and Staff
Transport
Activities in Baños & Transfer to Riobamba
Activities in Baños & Transfer to Riobamba
Ecuador

Interesting drive and the swing was incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Pailón del Diablo Waterfall, Explore Baños
Visit the Pailón del Diablo Waterfall, Explore Baños
Baños

One of the must see sights of Ecuador. Great little hike and amazing views!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chimborazo Volcano & Transfer to Papallacta
Chimborazo Volcano & Transfer to Papallacta
Ecuador

Definitely not for the faint of heart. So glad we actually made it to the second refuge stop. 5000 + meters above sea level with snow on the ground.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Ecuador

Great snorkelling. Saw lots of sealife and great guide while snorkelling. Alejandro swam with us and pointed out a lot of fish and other sealife that we may have missed. Food was good and the boat was comfortable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Hike to Tortuga Bay & Free Afternoon
Guided Hike to Tortuga Bay & Free Afternoon
Ecuador

The actual beach was beautiful but the details of the hike were not provided. We were told halfway through the 5km walk to the beach that there are no bathroom facilities or restaurants or places to stop along the way. It would have been nice to be made aware of this to ensure that we brought sufficient water and snacks for the 4 hour hike. We ended up taking a boat back for additional costs as some of our group could not make the hike back in the heat without food or water.

Quality of Experience
Provide information before the start
Food
Guides, Drivers and Staff
Transport
Visit to another uninhabited island
Visit to another uninhabited island
Ecuador

Didn't see anything really different and not a great snorkelling experience. Just snorkelled on the beach and didn't see much.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Replied on Dec 16, 2022
Hi Debby,
thank you so much for your kind and detailed review! I am happy to hear that you have enjoyed your time here in Ecuador - especially on mainland Ecuador with Cristian and Guillermo. I will forward your amazing feedback and your kind words to them!
Thanks as well for sharing more information about the parts of your tour that didn't work out perfectly - this helps us to improve our service even more and to take care of these aspects for future tours and travelers. We will make sure...
Read more

Hi Debby,
thank you so much for your kind and detailed review! I am happy to hear that you have enjoyed your time here in Ecuador - especially on mainland Ecuador with Cristian and Guillermo. I will forward your amazing feedback and your kind words to them!
Thanks as well for sharing more information about the parts of your tour that didn't work out perfectly - this helps us to improve our service even more and to take care of these aspects for future tours and travelers. We will make sure to brief all the guides and to share more detailed information about every part of the activity so that all of our guests are well prepared.
Thanks again for visiting Ecuador and for traveling with us, and I wish you and Lisa safe travels to Argentina (if you go)!
Big hugs for you and the rest of the group,
Linda

Morocco you stole our heart ❤️
Morocco | Nov 25 - Dec 4, 2022

Andrea
Andrea M.
Flagami, FL | Reviewed on Dec 11, 2022
This trip was truly one of the most memorable trips I've ever been on. I normally research and book tours on my own but booking through kimkim was the best decision we could've made for our visit to Morocco. It was the most relaxed I've ever felt on a vacation knowing that our itinerary was already planned out for us. From beginning to end, our driver Ismael made sure that we were safe on the roads as we visited multiple cities. He was also very accommodating in our outing and a few... Read more

This trip was truly one of the most memorable trips I've ever been on. I normally research and book tours on my own but booking through kimkim was the best decision we could've made for our visit to Morocco. It was the most relaxed I've ever felt on a vacation knowing that our itinerary was already planned out for us.

From beginning to end, our driver Ismael made sure that we were safe on the roads as we visited multiple cities. He was also very accommodating in our outing and a few schedule changes that came up. When we wanted to dine somewhere he knew just the places that we would like which put us all at ease at not having to research ourselves. Highly recommend Ismael to be your driver.

In terms of the tours, all of them were really great as well. The guides are very knowledgeable, especially our guide in Fes (can't remember his name) and Yousef in Marrakech. They brought both great conversation and humor into our tours. Yousef even extended our tour for an hour after my friends and I got a late start to our day which was extremely kind of him and shows how much he cares to share his culture with tourists.
Favorite city to visit was Fes.
Favorite riad was Dar al Medina Al Kadima in Fes. The decor inside was stunning.
Favorite restaurants were Nouba and Buddha Bar in Marrakech.
Favorite club was 555 in Marrakech.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 23, 2022
Dear Andrea,
Thank you so much for your motivating and wonderful feedback!
I would love to say that it has been a great pleasure for me to work with you and the other girls, assisting you and offering you this lifetime experience. I truly wish you had a longer duration to explore more areas but I'm confident that you'll consider a future trip to Morocco again.
I'm also happy to hear Ismael and your local guides were all at your expectations. They'll be very happy to read your words and this...
Read more

Dear Andrea,
Thank you so much for your motivating and wonderful feedback!
I would love to say that it has been a great pleasure for me to work with you and the other girls, assisting you and offering you this lifetime experience. I truly wish you had a longer duration to explore more areas but I'm confident that you'll consider a future trip to Morocco again.
I'm also happy to hear Ismael and your local guides were all at your expectations. They'll be very happy to read your words and this will give them more power to deliver better experiences.
Again, it has been an honor for me to work with you Andrea. Hopefully, we can work again in the future :)

Best,
Hakim

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