Kimkim Trip Reviews

The trip was kind of a cluster because of the COVID regulations, but some of the restaurants or destinations were closed on the day we were scheduled to see them. Our rental was a nightmare, we didn't fit in the cars and the car seat was unavailable, so we had to use a different one that was not functional that we had to makeshift into working. The tour guide/driver was just a driver. He didn't know the schedule and asked us where we were supposed to be going and seemed confused with the whole thing. He also didn't provide any information on any of the places. It was just quite odd. Otherwise, it went smoothly. Though I would suggest, if possible, Kim Kim add some sort of background audio that you could listen to on your way to the next destination so you get the background before you get there.

Everything was perfect. I don't know what resources KimKim has for this, but it would be awesome to have audio to listen to in the car while driving to the next destination so we get some history or background on the next destination while we are driving.

I had a wonderful 2 weeks trip with my son in Iceland. Many thanks to Jenny, Preeti and the team. Especially to Jenny, thank you so much for being there and helped me through everything.

Me and Sean were having some problems pre-depature after everything been booked up, I was panicking but of course and thankfully Jenny 'saved my life' Jenny and the team were absolutely amazingly, they worked so hard to rearrange the whole trip again for me in such a short time.

Communicate with Jenny through kim kim website was easy and simple. I am very happy with the service and thanks once again for everything all of you did for me and Sean to be able to enjoy Iceland.

Wonderful team, thank you.

If you're looking for a private guided tour around Morocco, this is the one for you.

Morocco Immersion had been very open and engaging about planning our trip ever since we reached out to them about our wants and needs. Basically, we gave them a template of what kind of travelers we were, how long we wanted to travel, what general places we wanted to see, and what kind of accommodations we wanted to stay in. Through multiple, quick back-and-forth conversations via chat, Morocco Immersion was able to hone in on our ideal trip and even gave suggestions and recommendations when we were stuck in our decision-making. At one point, when our flights were completely canceled a week before the start of our trip and we were able to secure new flights but on different dates, Morocco Immersion was very understanding and adjusted our trip willingly and accordingly, without hesitation.

The trip itself was absolutely wonderful. Unlike the huge group tours advertised everywhere, our small group of three travelers felt really comfortable with our personal guide and driver Hicham, who assured us about our safety and comfort. We felt that even though we had a defined itinerary set beforehand, that we could easily deviate from it if we wanted to. That was the huge advantage with booking with Morocco Immersion as a small private group!

The whole tour was up to our expectations. From the tours of Rabat to Meknes and Volubilis to Fez, the Sahara, Dades, and Marrakech, we thoroughly enjoyed ourselves. Each place had its own charm, and when we shared with Hicham that we wanted to try to eat where the locals do, he gladly obliged and took us to authentic, less touristy places to munch on real local eats, and I thought that was just perfect.

And despite one minor hiccup with our accommodation in Marrakech, Morocco Immersion stepped up to the plate and offered to rectify the situation. The team readily made things right by us, and I don't think you'll ever get that kind of service with a much larger, impersonal company or with a really large touring group.

I would highly recommend Morocco Immersion if you're truly considering an authentic experience of Morocco, one that is not just touristy stuff. You will not regret your choice.

This was our second trip planned by KimKim and our second great success with them. The first one was two years ago in Norway and this time in Iceland. Preeti did a wonderful job of connecting with us to find out what our specifics were in terms of arrivals and departures and what we wanted to see and how we wanted to experience Iceland. She put together a great itinerary that met all of our needs, reserved very comfortable hotels with a large breakfast each morning. She and her associate were available to us during our stay, to answer any questions we had. Iceland is a fantastic country with so much to experience. We love traveling independently and yet appreciate the expertise of local people helping us plan all the details! We highly recommend Preeti and her staff and will definitely use Kimkim again when traveling around the world. Thanks for a great trip.

Robi helped plan our 15 day honeymoon in Croatia. He really is the package deal. His great personality, genuine nature, and knowledge of the area is more than we could have asked for during our trip. We really enjoyed every day in Croatia for many different reasons. Robi made everything a breeze from car rentals, planned day trips, tours, and having the security that he is only one phone call away if anything popped up during our trip. If you are looking for a great experience and wonderful person Robi is your guy! You won't be disappointed. He really made our experience special.

James, our trip planner was easily accessible and pleasant with any of our questions.
Danielle, our Mount Etna guide was knowledgeable and attentive to our climb in the mountain.
Rosario, our Taormino guide brought that city to life.
Simone, our Syracusa guide, was delightful and so knowledgeable.
Vincenzo was a last-minute addition as a guide in Catania. He showed us so much more than just the city. You should definitely add him to your list of great tour directors.
The whole trip is one we will share with our family and friends and would give it a 5 * rating.
Here are a few of my suggestions for future travelers:
Realize that driving yourself in Sicily is not easy. The city streets are very narrow and parking is almost impossible. Instead of traffic lights, they often use traffic circles which are poorly marked and often confusing, even with Google. On the Autostrada there are tolls which are like E-Z pass in the US. You have to be careful choosing your toll booth. In the future, we would hire a driver.
My last advice for future travelers would be to not expect an on-time departure from the smaller airports if you hope to continue on to the next leg of your flight. The smartest move we made was to book a reservation the night before our departure in Rome Hilton which is within walking distance of the airport. I believe you should share suggestions like these with future travelers.

It was a great trip perfectly organized by Daniel. From the very beginning he listened to all my suggestions and put together an unforgettable itinerary. He was very attractive and quickly responded to my emails and messages. He was a pleasure to deal with!
Daniel also put me in touch with an excellent tour guide, Christian.
I spent four days with Christian taking daily trips and i can say that he was exceptionally good. Whether sightseeing and telling me about the history of Quito, encouraging the hiking up the Cotopaxi volcano, or walking around Otavalo markets, Christian was very caring and attentive to my needs. He also had a great sense of humor!
I loved snorkeling and observing wildlife in Galapagos islands, it was a lot of fun!
I also had a truly unforgettable time in Amazon jungle! Got to eat ants, watch anacondas and pink dolphins, trek through the jungle at night, listen to the sounds of exotic birds, and cook a meal with indigenous people in their village. Breathtaking experience!!!
It was my second time using Kimkim to help me organize a trip and I am very impressed with them. Will definitely use them again in the near future. I also recommend their services to everyone!!!!
Thank you, again!!!

WOW,my fiancée and I just had the best vacation ever. This was the first time I used a travel planner and I’ll never do it another way. We recently were introduced to Antonia through Kimkim for a 12 day vacation in Croatia . What a great experience!
The process was seamless. We shared with her details about length of stay, types of properties and what our interests were and Antonia nailed it. After messaging and several phone calls she put together a travel plan that felt just right.
We flew into Dubrovnik, stayed there one night, the bed in our room was covered with rose petals and there was a lovely bottle of wine provided by Antonia. Nice touch. From there we ate oysters in Mali Stone, then went to Split. From Split to Hvar, then to Korcula and back to Dubrovnik. Each location was fabulous and wine tatings everywhere. Our accommodations were perfect, the guides and drivers were top notch and they spoke very highly of her. All the excursions , wine tastings, boat trips, restaurant suggestions were on point. We had a personal concierge and planner that was available 24/7. I don’t know when this woman sleeps. I highly recommend her!
This is the only way to travel!

Margarita Gordienko was without a doubt the best thing that happened to us on our trip to Russia from the 1st to the 8th of October, 2021. There was never a time when she was not available to us, however whimsical our demands were. She went beyond the call of duty to please each and every one of us, which was eight spoilt ladies. Right from a request to giving us a bigger van to filling out eight covid test forms which was not in her line of work, she aimed to please.

She never ever pressurized us to take extra services from her or insist on getting all the money beforehand. We had even more peace of mind knowing that she was available for our help with just one text message whatever the time of day.

The icing on the cake was when she came to our hotel not only to say goodbye but took the long ride with us to the airport and even helped with our bags. Whatever the shortcomings of other guides during the seven days, we have no cause for complaint because she made up for all of them.

Margarita is an asset to Kim Kim and we hope they will never ever lose her.

We insisted we leave a review for her in spite of there being no prompt from her side to do so.
Dimitry was an excellent guide, very patient and calm who had a lot of knowledge .

Enjoyed our small group tours that were set up for us by Isabelle with the Local independent tour guides

This is my first time using KimKim. I was a little hesitant at first, but once I filled out the questionnaire and got matched with Green World Travel, we were in good hands. Our specialist was Diego and he was fantastic. He was very quick to respond to all of our questions and comments. The itinerary he planned for us flowed very nicely and all the activities were great. Starting off with our driver who picked us up from the airport Felipe. Felipe was great! We had a 3 hour car ride to Arenal, and during this ride he told us all about Costa Rica. It was a great introduction! After that we spent 3 days in La Fortuna. Diego suggested we go waterfall rappelling and zip lining; activities I would have never picked for myself. I am happy we did them. The rappelling was great and the zip lining was a true adrenaline rush. The companies Diego picked for our activities were awesome and their equipment was high quality. After La Fortuna we went to Tortuguero. This was the highlight for my trip. Diego picked out great accommodations (Mwamba). The wildlife in Tortuguero is fantastic and so were our guides from the hotel especially, Mariso. In Tortuguero we were able to see spider monkeys, white face monkeys, howler monkeys, and many other animals as well as see the sea turtle nesting which is a once in a lifetime experience. After Tortuguero we went to Puerto Veijo absolutely stunning beaches. There we went on a tour of Cahuita. This was the only hick-up of our trip because we were unable to snorkel because the ocean was too cloudy and rough. Diego and the tour company did a fantastic job of communicating with us the changes that were needed. Last and best activity we did was going rafting on the Pacure river. I highly recommend this activity had a great time and our guide Andres was fantastic! Throughout this entire experience the Covid per cautions were fantastic. Everybody was wearing mask and there were hand washing stations at every restaurant and every where in the hotels. I felt very safe. Diego was also very helpful in helping us organize our Covid test to come back into the USA. Overall, I would high recommend booking a trip to Costa Rica with Diego!

Everything provided by Kimkim Travel (through Peruvian Soul in Peru) was perfect. I had some nervousness about using an agency since I usually travel independently, but with my wife and my advancing age, and her mobility challenges, I decided it was the best option for a trip to the Sacred Valley and Machu Picchu. I was impressed with the attention we got, and the adaptation to our needs. First, communication, online and with whatsapp: Jesus must sleep at his keyboard, since every time I had a question, concern, or panic, he responded, usually within minutes, although occasionally when at night, it was the first thing in the morning. Likewise, Carlos, who handled airport pickups/dropoffs, and Julio, our personal guide for 4 days from Cusco to Machu Picchu and back, were equally responsive and helpful. Beyond communication, Julio was a font of knowledge, adapted the tour to our needs, attentive, and facilitated numerous accommodations for my wife that made our Machu Picchu experience possible. In Lima, we also enjoyed the services of Abraham for a few hours, and were pleased with his manner and helpfulness as well. The trip provided by Kimkim/Peruviansoul was well designed as a private conducted tour, very fairly priced, and conducted without a hitch. All the personnel were reliable and excellent. The hotels were great.

We are back in the US and already missing Greece. We don't have enough ways to express our thanks to Maria, Harris and the staff at Travel 12 for the help in organizing our trip. This was a surprise birthday trip for my wife and she absolutely loved it! She puts it in the top 3 of our trips and we have visited more than 30 countries. Everything went perfect. Our tours and guides were amazing. All of our guides were extremely knowledgeable and friendly and we could tell that they genuinely loved their jobs. The Sweet Home Hotel in Athens and our hotels in Nafplio and Monemvasia were excellent. However, what really made the trip exceptional was the hospitality and friendliness of all the Greek people we came across, starting with Maria and Harris. We always felt at home, welcomed and safe. We will definitely come back to Greece to visit more of this beautiful and welcoming country.

If you're ever thinking of taking a trip to Morocco, I would highly recommend using Abdellah and his company. The trip was very well organized and customized to our every need. Our guide, Karim, was absolutely fantastic and I know we will keep in touch. He was super friendly, very accommodating (especially flexible when our luggage did not make it on time, rescheduling and moving things around), and great company!!! We had booked this trip at the last minute and everything was organized according to plan. Both sights and accommodations were awesome, and we even learned a little bit of Arabic and Berber. We have great memories and lots of beautiful pictures from this wonderful country!

Shukran Abdellah and Karim!

Harris was wonderful to work with and designed a trip that exceeded our expectations. Our activities were fun with great friendly guides, our accommodations were wonderful, and the transportation arrangements were perfect. We could not have asked for a better experience. Thank you Harris!

Working with Harris was an absolute delight. I have to admit I was a little nervous using Kimkim, you hear about all of these internet scams, but I forged ahead and used the service. You can imagine my relief when we arrived in Athens and there was a driver holding a sign with my name. Then I knew we hadn’t been taken! The service we received was great, it made traveling on own a breeze. Every where we we went there was a driver waiting to take us. I will use kimkim for all of my future travels. I am delighted that I found you and I will spread the word!

A friend and I had decided to plan a trip to Ireland . I had used kim kim for a trip I planned with my son to Australia. We worked with Dean this time around . He was great . We ended up having to reschedule our trip 2x because of Covid and he kept us well informed . We finally made it to Ireland , ever detail was planned . We had a bus tour guide Bud who was fantastic . David our private driver for 2 days was so knowledgeable and went above and beyond . I can’t find one negative moment of this trip. Thanks again Dean and kim kim for the most wonderful girls trip ever .

Sarah and KimKim were great. Very organized, knowledgeable and highly respnsive. Sarah in partiuclar was a pleasure to deal with as I had a couple of last minute change requests. She was very accomodating and just a pleasure to deal with.

We recently used Antonia to plan a trip to Croatia and Slovenia and she planned a wonderful 27-day vacation for us.

We had looked into planning a trip ourselves and the logistics were a bit overwhelming, including the complications driven by COVID 19. We were put in touch with Antonia through KimKim; in hindsight, what a blessing that was!

Antonia made some suggestions (such as a hot air balloon flight) that we incorporated with our specific interests. After some messaging that got us close, we had a phone call with her to iron out details. Our final plan met all of our objectives. Admittedly, sending a fairly large sum to someone we’ve never met had us a bit concerned, but there was no problem. We're confident that if something would have arisen Antonia would have done her very best to make things right.

We met Antonia when we arrived in Zagreb where she provided more details along with a welcome package. Using the Trip Plans app and WhatsApp, we had daily communication with Antonia. We could count on contact every night around 7pm, in addition to followup on any questions we had during the day. When she said she's available 24/7, she means it!

Our accommodations were centrally located and in interesting, boutique hotels. All of our guides were excellent, and experiences such as wine/food tastings and hikes all offered something extra we would have likely not come up with on our own. No detail was overlooked.

Antonia’s followup continued until we were safely home. Her local knowledge, professionalism and attention to detail are why I would wholeheartedly recommend her services for anyone considering a visit to Croatia or surrounding areas.